2024 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	45	37	0	10	8	0	82	18	10
2024	Administration and operations	27	51	4	18	0	0	78	18	20
2024	Human resources	69	15	0	16	0	0	84	16	10
2024	Project management	19	55	19	7	0	0	74	7	15
2024	Other services to the public	16	35	8	26	16	0	50	41	10
2022	Communications or public affairs	34	52	0	14	0	0	86	14	10
2022	Administration and operations	67	27	0	6	0	0	94	6	15
2022	Information technology	62	30	0	8	0	0	92	8	10
2022	None of the above	47	44	9	0	0	0	91	0	10
2020	Communications or public affairs	20	62	0	18	0	0	82	18	10
2020	Administration and operations	29	56	9	0	0	5	90	0	25
2020	Human resources	59	24	10	0	7	0	83	7	15
2020	Other services to the public	45	46	0	8	0	0	92	8	20
2020	None of the above	28	65	0	7	0	0	93	7	10

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	20	18	0	0	82	0	10
2024	Administration and operations	76	19	4	0	0	96	0	20
2024	Human resources	86	14	0	0	0	100	0	10
2024	Project management	78	15	0	0	8	92	8	15
2024	Other services to the public	52	33	0	15	0	85	15	10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	57	9	8	26	0	0	66	26	10
2024	Administration and operations	61	27	0	3	4	5	93	7	20
2024	Human resources	62	22	9	0	7	0	84	7	10
2024	Project management	63	30	0	0	8	0	92	8	15
2024	Other services to the public	61	32	0	0	7	0	93	7	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	63	0	21	8	8	0	63	15	10
2024	Administration and operations	46	34	5	12	3	0	80	16	20
2024	Human resources	56	35	0	0	9	0	91	9	10
2024	Project management	28	24	9	25	15	0	52	40	15
2024	Other services to the public	49	24	11	16	0	0	73	16	10
2022	Communications or public affairs	16	49	9	19	8	0	64	26	10
2022	Administration and operations	59	25	0	16	0	0	84	16	15
2022	Information technology	44	33	7	7	9	0	77	16	10
2022	None of the above	54	46	0	0	0	0	100	0	10
2020	Communications or public affairs	30	21	20	20	0	10	56	22	10
2020	Administration and operations	31	46	12	0	5	5	81	6	25
2020	Human resources	20	31	17	15	7	10	57	24	15
2020	Other services to the public	30	46	15	8	0	0	76	8	20
2020	None of the above	35	42	16	0	7	0	77	7	10
2019	Communications or public affairs	51	39	10	0	0	0	90	0	10
2019	Administration and operations	43	38	14	5	0	0	81	5	20
2019	Human resources	64	28	8	0	0	0	92	0	10
2019	Project management	36	36	9	0	18	0	73	18	10
2019	Other services to the public	54	43	0	4	0	0	96	4	20
2019	None of the above	57	29	7	0	7	0	86	7	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	11	43	17	29	0	0	0	54	29	10
2024	Administration and operations	23	46	12	19	0	0	0	69	19	20
2024	Human resources	31	40	7	8	15	0	0	71	22	10
2024	Project management	6	67	10	9	8	0	0	74	16	15
2024	Other services to the public	45	8	0	23	16	0	9	58	42	10
2022	Communications or public affairs	18	43	8	19	13	0	0	61	31	10
2022	Administration and operations	31	41	6	15	7	0	0	72	22	15
2022	Information technology	39	15	16	15	14	0	0	55	29	10
2022	None of the above	47	21	18	14	0	0	0	68	14	10
2020	Communications or public affairs	30	33	8	20	0	0	10	69	22	10
2020	Administration and operations	37	37	7	9	4	0	5	78	14	25
2020	Human resources	20	34	7	22	17	0	0	54	39	15
2020	Other services to the public	39	33	13	11	4	0	0	71	15	20
2020	None of the above	44	42	7	0	7	0	0	86	7	10
2019	Communications or public affairs	59	21	21	0	0	0	0	79	0	10
2019	Administration and operations	43	33	19	0	5	0	0	76	5	20
2019	Human resources	36	32	8	0	8	8	8	81	10	10
2019	Project management	18	55	18	9	0	0	0	73	9	10
2019	Other services to the public	53	28	11	7	0	0	0	81	7	15
2019	None of the above	43	29	21	7	0	0	0	71	7	15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	47	27	0	19	8	0	74	26	10
2024	Administration and operations	33	42	9	11	4	0	76	15	20
2024	Human resources	54	24	13	9	0	0	78	9	10
2024	Project management	28	32	0	32	8	0	60	40	15
2024	Other services to the public	26	31	43	0	0	0	57	0	10
2022	Communications or public affairs	30	33	14	23	0	0	63	23	10
2022	Administration and operations	39	33	0	19	9	0	72	28	15
2022	Information technology	63	14	16	7	0	0	77	7	10
2022	None of the above	42	31	27	0	0	0	73	0	10
2020	Communications or public affairs	30	33	10	18	0	10	69	20	10
2020	Administration and operations	43	39	8	11	0	0	81	11	25
2020	Human resources	52	24	10	7	7	0	76	15	15
2020	Other services to the public	44	38	8	4	0	6	87	4	20
2020	None of the above	44	33	9	7	7	0	77	14	10
2019	Communications or public affairs	64	21	5	10	0	0	84	10	10
2019	Administration and operations	57	24	14	5	0	0	81	5	20
2019	Human resources	48	44	8	0	0	0	92	0	10
2019	Project management	50	30	20	0	0	0	80	0	10
2019	Other services to the public	38	52	4	7	0	0	89	7	20
2019	None of the above	46	38	8	8	0	0	85	8	15

Question 7. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	28	11	8	26	55	34	10
2024	Administration and operations	29	47	9	6	8	76	15	20
2024	Human resources	48	22	9	6	16	69	22	10
2024	Project management	28	32	16	16	8	60	24	15
2024	Other services to the public	13	39	39	9	0	52	9	10
2022	Communications or public affairs	34	28	7	8	23	63	30	10
2022	Administration and operations	34	41	4	6	15	75	21	15
2022	Information technology	44	26	14	0	17	69	17	10
2022	None of the above	40	21	10	30	0	60	30	10
2020	Communications or public affairs	20	23	20	20	18	43	38	10
2020	Administration and operations	28	38	22	13	0	66	13	25
2020	Human resources	29	31	10	7	23	60	30	15
2020	Other services to the public	44	32	10	14	0	76	14	20
2020	None of the above	42	33	19	0	7	74	7	10
2019	Communications or public affairs	33	44	18	5	0	77	5	10
2019	Administration and operations	48	24	5	19	5	71	24	20
2019	Human resources	32	52	0	8	8	84	16	10
2019	Project management	18	55	9	18	0	73	18	10
2019	Other services to the public	30	34	28	0	7	64	7	20
2019	None of the above	50	36	7	7	0	86	7	15

Question 8. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	51	31	0	10	8	82	18	10
2024	Administration and operations	24	53	23	0	0	77	0	20
2024	Human resources	39	38	16	8	0	77	8	10
2024	Project management	60	24	9	8	0	84	8	15
2024	Other services to the public	40	43	9	0	8	83	8	10
2022	Communications or public affairs	49	51	0	0	0	100	0	10
2022	Administration and operations	56	31	7	0	6	87	6	15
2022	Information technology	55	29	7	9	0	84	9	10
2022	None of the above	38	39	18	6	0	77	6	10
2020	Communications or public affairs	8	72	10	10	0	80	10	10
2020	Administration and operations	33	44	5	14	4	77	18	25
2020	Human resources	28	31	7	17	17	59	34	15
2020	Other services to the public	32	51	4	8	4	83	13	20
2020	None of the above	26	40	19	9	7	65	16	10
2019	Communications or public affairs	46	44	0	5	5	90	10	10
2019	Administration and operations	38	48	0	14	0	86	14	20
2019	Human resources	52	40	0	8	0	92	8	10
2019	Project management	73	18	0	9	0	91	9	10
2019	Other services to the public	43	46	4	4	4	89	7	20
2019	None of the above	29	57	14	0	0	86	0	15

Question 9. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	58	9	10	8	73	18	10
2024	Administration and operations	12	41	38	8	0	53	8	20
2024	Human resources	14	45	17	14	9	60	23	10
2024	Project management	20	48	9	8	16	67	24	15
2024	Other services to the public	25	58	16	0	0	84	0	10
2022	Communications or public affairs	54	13	9	9	15	66	24	10
2022	Administration and operations	56	14	18	0	12	70	12	15
2022	Information technology	44	26	16	7	7	70	14	10
2022	None of the above	30	41	9	14	6	71	20	10
2020	Communications or public affairs	0	69	13	10	8	69	18	10
2020	Administration and operations	16	53	18	8	5	68	14	25
2020	Human resources	28	39	10	0	24	66	24	15
2020	Other services to the public	32	46	10	8	4	78	12	20
2020	None of the above	26	60	7	0	7	86	7	10
2019	Communications or public affairs	56	28	5	10	0	84	10	10
2019	Administration and operations	38	38	10	10	5	76	14	20
2019	Human resources	24	60	8	0	8	84	8	10
2019	Project management	18	55	0	18	9	73	27	10
2019	Other services to the public	39	25	20	12	4	64	16	20
2019	None of the above	36	50	0	14	0	86	14	15

Question 10. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	17	58	0	18	8	74	26	10
2024	Administration and operations	11	57	17	14	0	69	14	20
2024	Human resources	8	86	0	7	0	93	7	10
2024	Project management	35	40	9	9	8	75	16	15
2024	Other services to the public	45	16	24	8	7	60	16	10
2022	Communications or public affairs	43	28	8	15	6	72	21	10
2022	Administration and operations	19	41	25	16	0	59	16	15
2022	Information technology	26	29	14	25	7	55	32	10
2022	None of the above	47	15	17	21	0	62	21	10
2020	Communications or public affairs	20	33	10	20	18	53	38	10
2020	Administration and operations	16	45	9	26	4	61	30	25
2020	Human resources	44	15	26	7	7	59	15	15
2020	Other services to the public	21	35	22	13	8	56	22	20
2020	None of the above	35	30	28	0	7	65	7	10
2019	Communications or public affairs	51	28	0	16	5	79	21	10
2019	Administration and operations	33	43	10	5	10	76	14	20
2019	Human resources	44	40	8	0	8	84	8	10
2019	Project management	27	55	9	9	0	82	9	10
2019	Other services to the public	36	34	20	4	7	70	11	20
2019	None of the above	50	29	14	7	0	79	7	15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	53	21	0	0	0	79	0	10
2024	Administration and operations	21	68	11	0	0	0	89	0	20
2024	Human resources	49	36	16	0	0	0	84	0	10
2024	Project management	50	42	0	0	9	0	91	9	15
2024	Other services to the public	17	51	15	8	8	0	69	16	10
2022	Communications or public affairs	57	29	6	8	0	0	86	8	10
2022	Administration and operations	76	11	0	7	6	0	87	13	15
2022	Information technology	52	34	7	7	0	0	86	7	10
2022	None of the above	53	33	8	6	0	0	86	6	10
2020	Communications or public affairs	38	43	10	0	10	0	80	10	10
2020	Administration and operations	38	53	4	5	0	0	91	5	25
2020	Human resources	37	46	10	0	7	0	83	7	15
2020	Other services to the public	55	22	0	18	4	0	77	23	20
2020	None of the above	42	33	0	9	7	9	82	18	10
2019	Communications or public affairs	39	33	18	10	0	0	72	10	10
2019	Administration and operations	52	33	5	5	5	0	86	10	20
2019	Human resources	32	60	0	0	8	0	92	8	10
2019	Project management	55	36	9	0	0	0	91	0	10
2019	Other services to the public	55	34	7	0	4	0	89	4	20
2019	None of the above	79	21	0	0	0	0	100	0	15

Question 12. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	43	29	11	0	18	0	71	18	10
2024	Administration and operations	29	40	32	0	0	0	68	0	20
2024	Human resources	41	28	7	25	0	0	69	25	10
2024	Project management	20	64	9	0	8	0	84	8	15
2024	Other services to the public	17	59	16	0	7	0	77	7	10
2022	Communications or public affairs	36	30	0	26	8	0	66	34	10
2022	Administration and operations	50	25	0	7	12	6	79	21	15
2022	Information technology	36	18	32	14	0	0	54	14	10
2022	None of the above	41	35	18	0	6	0	76	6	10
2020	Communications or public affairs	0	59	13	20	8	0	59	28	10
2020	Administration and operations	29	35	13	12	11	0	64	23	25
2020	Human resources	28	48	0	7	17	0	76	24	15
2020	Other services to the public	29	48	10	8	4	0	77	13	20
2020	None of the above	26	35	23	9	7	0	60	16	10
2019	Communications or public affairs	56	28	0	16	0	0	84	16	10
2019	Administration and operations	29	57	5	0	10	0	86	10	20
2019	Human resources	40	52	0	0	8	0	92	8	10
2019	Project management	45	18	18	9	9	0	64	18	10
2019	Other services to the public	50	23	11	12	4	0	73	16	20
2019	None of the above	29	50	7	7	7	0	79	14	15

Question 13. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	65	25	10	0	0	90	0	10
2024	Administration and operations	54	30	15	0	0	85	0	20
2024	Human resources	76	15	9	0	0	91	0	10
2024	Project management	60	31	9	0	0	91	0	15
2024	Other services to the public	65	27	8	0	0	92	0	10
2022	Communications or public affairs	80	20	0	0	0	100	0	10
2022	Administration and operations	68	32	0	0	0	100	0	15
2022	Information technology	28	56	16	0	0	84	0	10
2022	None of the above	68	18	8	0	6	86	6	10
2020	Communications or public affairs	28	53	20	0	0	80	0	10
2020	Administration and operations	50	27	19	0	4	77	4	25
2020	Human resources	37	46	7	0	10	83	10	15
2020	Other services to the public	39	43	14	0	4	82	4	20
2020	None of the above	60	33	0	0	7	93	7	10
2019	Communications or public affairs	61	23	0	10	5	84	16	10
2019	Administration and operations	38	48	5	10	0	86	10	20
2019	Human resources	76	24	0	0	0	100	0	10
2019	Project management	82	9	9	0	0	91	0	10
2019	Other services to the public	86	7	4	0	4	93	4	20
2019	None of the above	57	36	7	0	0	93	0	15

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	43	39	0	10	8	82	18	10
2024	Administration and operations	18	29	26	26	0	47	26	20
2024	Human resources	40	43	0	17	0	83	17	10
2024	Project management	6	60	9	9	16	66	25	15
2024	Other services to the public	26	66	7	0	0	93	0	10
2022	Communications or public affairs	34	35	8	17	6	70	23	10
2022	Administration and operations	45	43	0	6	6	88	12	15
2022	Information technology	28	40	16	8	7	69	15	10
2022	None of the above	43	15	8	29	6	57	34	10
2020	Communications or public affairs	20	60	10	10	0	80	10	10
2020	Administration and operations	16	57	8	19	0	73	19	25
2020	Human resources	20	53	10	0	17	74	17	15
2020	Other services to the public	35	48	4	8	4	83	13	20
2020	None of the above	33	26	28	0	14	58	14	10
2019	Communications or public affairs	39	33	23	5	0	72	5	10
2019	Administration and operations	29	38	19	10	5	67	14	20
2019	Human resources	40	52	0	8	0	92	8	10
2019	Project management	36	36	18	0	9	73	9	10
2019	Other services to the public	34	20	18	28	0	54	28	20
2019	None of the above	23	62	15	0	0	85	0	15

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	46	8	11	10	71	21	10
2024	Administration and operations	29	26	29	15	0	55	15	20
2024	Human resources	52	23	8	17	0	75	17	10
2024	Project management	23	52	17	0	8	75	8	15
2024	Other services to the public	35	41	17	7	0	76	7	10
2022	Communications or public affairs	55	30	0	8	8	85	15	10
2022	Administration and operations	54	40	6	0	0	94	0	15
2022	Information technology	39	15	38	8	0	54	8	10
2022	None of the above	34	32	17	10	6	67	16	10
2020	Communications or public affairs	10	33	28	10	20	43	30	10
2020	Administration and operations	16	57	4	12	11	73	23	25
2020	Human resources	37	29	10	7	17	66	24	15
2020	Other services to the public	29	40	23	4	4	69	8	20
2020	None of the above	36	28	18	10	8	64	18	10
2019	Communications or public affairs	79	10	5	5	0	90	5	10
2019	Administration and operations	29	38	10	14	10	67	24	20
2019	Human resources	60	24	8	0	8	84	8	10
2019	Project management	36	36	27	0	0	73	0	10
2019	Other services to the public	39	22	32	4	4	61	7	20
2019	None of the above	36	43	7	14	0	79	14	15

Question 16. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	44	0	21	8	71	29	10
2024	Administration and operations	15	61	17	7	0	76	7	20
2024	Human resources	38	34	15	6	7	72	13	10
2024	Project management	19	54	10	9	8	74	16	15
2024	Other services to the public	20	65	0	8	7	84	16	10
2022	Communications or public affairs	43	27	8	17	6	70	23	10
2022	Administration and operations	51	25	10	0	13	76	13	15
2022	Information technology	47	22	16	7	7	70	14	10
2022	None of the above	28	57	8	6	0	85	6	10
2020	Communications or public affairs	0	53	0	30	18	53	47	10
2020	Administration and operations	28	46	17	9	0	74	9	25
2020	Human resources	37	46	0	0	17	83	17	15
2020	Other services to the public	11	74	7	8	0	85	8	20
2020	None of the above	53	33	0	7	7	86	14	10
2019	Communications or public affairs	51	33	5	10	0	84	10	10
2019	Administration and operations	45	35	15	0	5	80	5	20
2019	Human resources	40	44	0	16	0	84	16	10
2019	Project management	27	45	18	9	0	73	9	10
2019	Other services to the public	50	39	4	4	4	89	7	20
2019	None of the above	54	31	8	0	8	85	8	15

Question 17. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	65	18	0	10	8	82	18	10
2024	Administration and operations	19	54	27	0	0	73	0	20
2024	Human resources	25	59	16	0	0	84	0	10
2024	Project management	50	34	9	0	8	84	8	15
2024	Other services to the public	41	50	0	0	8	92	8	10
2022	Communications or public affairs	48	45	8	0	0	92	0	10
2022	Administration and operations	64	22	13	0	0	87	0	15
2022	Information technology	36	40	23	0	0	77	0	10
2022	None of the above	52	34	8	0	6	86	6	10
2020	Communications or public affairs	18	62	20	0	0	80	0	10
2020	Administration and operations	36	35	15	14	0	72	14	25
2020	Human resources	30	53	7	0	10	83	10	15
2020	Other services to the public	42	39	6	8	4	82	13	20
2020	None of the above	51	33	9	0	7	84	7	10
2019	Communications or public affairs	51	33	5	5	5	84	10	10
2019	Administration and operations	38	48	5	5	5	86	10	20
2019	Human resources	68	24	0	8	0	92	8	10
2019	Project management	45	45	9	0	0	91	0	10
2019	Other services to the public	50	34	12	0	4	84	4	15
2019	None of the above	62	23	15	0	0	85	0	15

Question 18. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	50	23	9	0	0	68	9	10
2024	Administration and operations	49	24	12	12	3	0	73	15	20
2024	Human resources	41	38	13	8	0	0	79	8	10
2024	Project management	41	17	25	9	8	0	58	16	15
2024	Other services to the public	28	16	8	8	23	17	53	37	10
2022	Communications or public affairs	9	49	14	15	13	0	58	28	10
2022	Administration and operations	35	10	21	22	12	0	46	34	15
2022	Information technology	34	14	31	14	7	0	48	21	10
2022	None of the above	37	18	27	6	12	0	55	18	10
2020	Communications or public affairs	30	30	23	18	0	0	59	18	10
2020	Administration and operations	31	37	20	8	3	0	68	11	25
2020	Human resources	29	19	31	13	7	0	48	20	15
2020	Other services to the public	38	30	9	20	3	0	68	23	20
2020	None of the above	67	9	23	0	0	0	77	0	10
2019	Communications or public affairs	16	79	5	0	0	0	95	0	10
2019	Administration and operations	48	33	10	10	0	0	81	10	20
2019	Human resources	24	36	16	8	16	0	60	24	10
2019	Project management	36	27	9	9	18	0	64	27	10
2019	Other services to the public	30	38	12	16	4	0	68	20	20
2019	None of the above	57	21	14	7	0	0	79	7	15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	28	18	37	0	0	0	37	46	10
2024	Administration and operations	15	26	43	4	11	0	0	15	42	20
2024	Human resources	8	39	29	9	14	0	0	23	47	10
2024	Project management	16	8	62	7	0	0	6	8	26	15
2024	Other services to the public	7	23	18	34	0	0	17	41	37	10
2022	Communications or public affairs	14	29	39	18	0	0	0	18	43	10
2022	Administration and operations	6	32	38	18	6	0	0	24	38	15
2022	Information technology	15	21	43	20	0	0	0	20	37	10
2022	None of the above	8	34	27	12	13	6	0	26	45	10
2020	Communications or public affairs	28	40	33	0	0	0	0	0	67	10
2020	Administration and operations	14	25	33	24	4	0	0	28	39	25
2020	Human resources	7	63	17	13	0	0	0	13	70	15
2020	Other services to the public	21	13	51	15	0	0	0	15	34	20
2020	None of the above	26	30	16	19	0	9	0	20	62	10
2019	Communications or public affairs	5	21	10	28	36	0	0	64	26	10
2019	Administration and operations	19	24	38	10	5	0	5	15	45	20
2019	Human resources	16	44	32	8	0	0	0	8	60	10
2019	Project management	9	64	18	9	0	0	0	9	73	10
2019	Other services to the public	7	27	22	28	16	0	0	44	34	20
2019	None of the above	0	43	29	14	14	0	0	29	43	15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	39	27	8	9	0	0	16	57	10
2024	Administration and operations	8	33	32	23	4	0	0	27	41	20
2024	Human resources	16	10	27	40	7	0	0	47	25	10
2024	Project management	25	0	60	15	0	0	0	15	25	15
2024	Other services to the public	7	32	35	9	0	0	17	11	47	10
2022	Communications or public affairs	8	54	17	7	15	0	0	21	62	10
2022	Administration and operations	12	22	25	30	10	0	0	41	34	15
2022	Information technology	8	28	42	0	0	11	11	0	47	10
2022	None of the above	9	24	24	30	13	0	0	42	33	10
2020	Communications or public affairs	47	33	10	0	10	0	0	10	80	10
2020	Administration and operations	14	17	31	21	14	0	4	36	32	25
2020	Human resources	17	39	7	31	6	0	0	37	56	15
2020	Other services to the public	14	30	35	15	6	0	0	21	44	20
2020	None of the above	16	33	42	9	0	0	0	9	49	10
2019	Communications or public affairs	0	31	5	10	53	0	0	64	31	10
2019	Administration and operations	10	38	19	24	10	0	0	33	48	20
2019	Human resources	24	0	16	44	16	0	0	60	24	10
2019	Project management	18	36	45	0	0	0	0	0	55	10
2019	Other services to the public	7	14	27	36	16	0	0	52	22	20
2019	None of the above	0	29	36	14	14	0	7	31	31	15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	8	35	29	29	0	0	0	29	42	10
2024	Administration and operations	4	19	30	42	0	0	4	44	25	20
2024	Human resources	10	8	51	17	14	0	0	31	18	10
2024	Project management	8	0	62	31	0	0	0	31	8	15
2024	Other services to the public	15	0	31	20	8	0	25	37	21	10
2022	Communications or public affairs	21	8	41	23	7	0	0	30	29	10
2022	Administration and operations	12	4	21	33	30	0	0	63	17	15
2022	Information technology	0	14	48	27	0	0	11	31	16	10
2022	None of the above	0	24	22	15	30	0	9	50	26	10
2020	Communications or public affairs	51	20	30	0	0	0	0	0	70	10
2020	Administration and operations	5	16	30	22	22	0	4	46	23	25
2020	Human resources	22	40	17	15	7	0	0	22	61	15
2020	Other services to the public	0	40	16	23	21	0	0	44	40	20
2020	None of the above	7	42	7	35	9	0	0	44	49	10
2019	Communications or public affairs	5	10	16	28	41	0	0	69	16	10
2019	Administration and operations	10	19	29	14	29	0	0	43	29	20
2019	Human resources	16	0	40	36	8	0	0	44	16	10
2019	Project management	18	18	18	36	9	0	0	45	36	10
2019	Other services to the public	7	4	36	27	23	4	0	52	11	20
2019	None of the above	0	14	36	36	14	0	0	50	14	15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	34	27	17	22	0	0	0	22	61	10
2024	Administration and operations	37	32	27	4	0	0	0	4	69	20
2024	Human resources	32	0	17	23	29	0	0	52	32	10
2024	Project management	48	20	26	6	0	0	0	6	68	15
2024	Other services to the public	31	16	28	8	0	17	0	10	56	10
2022	Communications or public affairs	29	14	50	7	0	0	0	7	43	10
2022	Administration and operations	20	21	27	4	22	0	6	28	44	15
2022	Information technology	22	22	20	25	0	0	11	28	49	10
2022	None of the above	8	41	9	33	9	0	0	42	49	10
2020	Communications or public affairs	8	72	10	0	10	0	0	10	80	10
2020	Administration and operations	15	12	30	31	11	0	0	43	27	25
2020	Human resources	20	39	0	24	7	10	0	35	65	15
2020	Other services to the public	10	20	44	15	6	0	6	22	31	20
2020	None of the above	7	16	35	26	16	0	0	42	23	10
2019	Communications or public affairs	10	16	10	23	41	0	0	64	26	10
2019	Administration and operations	0	33	14	14	38	0	0	52	33	20
2019	Human resources	24	8	16	44	8	0	0	52	32	10
2019	Project management	9	27	36	18	9	0	0	27	36	10
2019	Other services to the public	16	4	30	27	16	4	4	46	21	20
2019	None of the above	0	21	0	43	36	0	0	79	21	15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	8	47	18	28	0	0	0	28	54	10
2024	Administration and operations	16	8	42	16	11	0	6	29	26	20
2024	Human resources	0	33	23	7	30	8	0	39	36	10
2024	Project management	8	14	50	21	0	0	6	23	23	15
2024	Other services to the public	0	19	32	0	16	0	33	24	28	10
2022	Communications or public affairs	31	27	35	7	0	0	0	7	58	10
2022	Administration and operations	14	10	34	19	11	6	6	34	27	15
2022	Information technology	0	7	42	23	7	0	22	38	8	10
2022	None of the above	6	10	33	18	25	0	9	47	17	10
2020	Communications or public affairs	47	43	10	0	0	0	0	0	90	10
2020	Administration and operations	28	16	28	18	10	0	0	27	44	20
2020	Human resources	58	22	7	7	6	0	0	13	80	15
2020	Other services to the public	8	32	28	11	15	0	6	27	43	20
2020	None of the above	7	16	30	9	37	0	0	46	23	10
2019	Communications or public affairs	5	16	16	0	59	5	0	62	22	10
2019	Administration and operations	14	33	10	19	19	0	5	40	50	20
2019	Human resources	24	16	16	36	8	0	0	44	40	10
2019	Project management	36	36	27	0	0	0	0	0	73	10
2019	Other services to the public	0	7	30	18	16	12	16	47	10	20
2019	None of the above	21	14	14	7	36	0	7	46	38	15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	28	18	29	8	0	0	36	46	10
2024	Administration and operations	8	21	29	31	11	0	0	42	29	20
2024	Human resources	0	23	25	22	30	0	0	51	23	10
2024	Project management	23	8	35	21	0	7	6	25	35	15
2024	Other services to the public	0	23	31	20	0	0	25	27	31	10
2022	Communications or public affairs	17	17	27	25	14	0	0	38	34	10
2022	Administration and operations	12	7	27	20	34	0	0	54	19	15
2022	Information technology	15	0	51	16	7	0	11	25	17	10
2022	None of the above	14	19	6	12	31	0	17	53	40	10
2020	Communications or public affairs	28	20	20	13	10	10	0	25	53	10
2020	Administration and operations	5	16	49	21	9	0	0	30	21	25
2020	Human resources	24	31	17	22	6	0	0	28	56	15
2020	Other services to the public	4	24	30	31	11	0	0	42	28	20
2020	None of the above	7	19	33	23	9	0	9	36	28	10
2019	Communications or public affairs	10	21	16	0	53	0	0	53	31	10
2019	Administration and operations	10	5	38	14	29	0	5	45	15	20
2019	Human resources	8	8	44	16	24	0	0	40	16	10
2019	Project management	9	27	55	9	0	0	0	9	36	10
2019	Other services to the public	4	12	12	53	14	4	0	70	17	15
2019	None of the above	7	21	7	36	29	0	0	64	29	15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	8	0	39	26	28	0	0	54	8	10
2024	Administration and operations	11	11	14	24	27	0	14	59	26	20
2024	Human resources	0	24	8	39	30	0	0	69	24	10
2024	Project management	0	22	41	13	17	0	6	32	24	15
2024	Other services to the public	15	24	18	26	8	0	9	37	43	10
2022	Communications or public affairs	0	8	23	33	37	0	0	70	8	10
2022	Administration and operations	6	15	28	4	40	0	6	48	22	15
2022	Information technology	0	15	0	41	44	0	0	85	15	10
2022	None of the above	0	0	23	35	42	0	0	77	0	10
2020	Communications or public affairs	0	0	53	38	10	0	0	47	0	10
2020	Administration and operations	0	15	22	29	34	0	0	63	15	25
2020	Human resources	0	6	24	24	46	0	0	70	6	15
2020	Other services to the public	0	13	15	45	27	0	0	72	13	20
2020	None of the above	0	0	33	18	28	0	20	58	0	10
2019	Communications or public affairs	0	5	21	69	5	0	0	74	5	10
2019	Administration and operations	0	10	24	19	38	0	10	63	11	20
2019	Human resources	8	8	36	24	24	0	0	48	16	10
2019	Project management	9	9	36	36	9	0	0	45	18	10
2019	Other services to the public	0	4	27	46	20	4	0	68	4	20
2019	None of the above	0	0	29	29	36	0	7	69	0	15

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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	18	20	20	26	0	0	35	46	10
2024	Administration and operations	17	22	44	7	5	4	0	41	13	20
2024	Human resources	31	31	7	24	7	0	0	63	31	10
2024	Project management	20	33	15	17	8	8	0	57	27	15
2024	Other services to the public	8	66	9	8	0	9	0	82	9	10
2022	Communications or public affairs	15	34	28	6	6	0	11	55	13	10
2022	Administration and operations	32	33	11	0	12	12	0	74	14	15
2022	Information technology	29	24	7	15	0	25	0	70	20	10
2022	None of the above	43	14	9	24	9	0	0	58	34	10
2020	Communications or public affairs	10	20	21	10	0	30	10	49	16	10
2020	Administration and operations	16	37	22	12	9	0	4	54	23	25
2020	Human resources	30	15	15	15	17	0	10	49	35	15
2020	Other services to the public	32	37	11	4	4	11	0	78	10	20
2020	None of the above	16	16	35	16	16	0	0	33	33	10
2019	Communications or public affairs	69	26	0	5	0	0	0	95	5	10
2019	Administration and operations	33	24	19	10	10	5	0	60	20	20
2019	Human resources	48	44	0	0	8	0	0	92	8	10
2019	Project management	36	27	27	9	0	0	0	64	9	10
2019	Other services to the public	18	23	27	0	12	16	4	51	15	20
2019	None of the above	43	14	14	21	7	0	0	57	29	15

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	54	19	0	19	8	0	73	27	10
2024	Administration and operations	35	48	12	0	5	0	83	5	20
2024	Human resources	44	17	7	32	0	0	61	32	10
2024	Project management	50	35	0	8	8	0	85	15	15
2024	Other services to the public	59	25	9	8	0	0	83	8	10
2022	Communications or public affairs	60	17	8	0	15	0	77	15	10
2022	Administration and operations	65	16	0	6	6	6	87	13	15
2022	Information technology	51	27	14	0	8	0	78	8	10
2022	None of the above	52	30	0	18	0	0	82	18	10
2020	Communications or public affairs	47	10	23	20	0	0	57	20	10
2020	Administration and operations	42	30	14	11	4	0	72	15	25
2020	Human resources	30	46	0	7	17	0	76	24	15
2020	Other services to the public	53	37	10	0	0	0	90	0	20
2020	None of the above	51	7	26	9	7	0	58	16	10
2019	Communications or public affairs	61	28	5	5	0	0	90	5	10
2019	Administration and operations	48	29	5	14	5	0	76	19	20
2019	Human resources	56	36	0	0	8	0	92	8	10
2019	Project management	45	9	27	18	0	0	55	18	10
2019	Other services to the public	62	38	0	0	0	0	100	0	20
2019	None of the above	79	7	7	7	0	0	86	7	15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	45	28	0	9	18	73	27	10
2024	Administration and operations	35	55	5	0	5	90	5	20
2024	Human resources	41	35	0	15	9	76	24	10
2024	Project management	34	51	0	7	8	85	15	15
2024	Other services to the public	51	41	9	0	0	91	0	10
2022	Communications or public affairs	55	30	0	15	0	85	15	10
2022	Administration and operations	69	19	0	12	0	88	12	15
2022	Information technology	54	38	0	8	0	92	8	10
2022	None of the above	54	29	8	9	0	82	9	10
2020	Communications or public affairs	77	13	0	10	0	90	10	10
2020	Administration and operations	42	39	9	9	0	81	9	25
2020	Human resources	47	29	10	15	0	76	15	15
2020	Other services to the public	70	24	6	0	0	94	0	20
2020	None of the above	42	16	16	19	7	58	26	10
2019	Communications or public affairs	61	33	0	5	0	95	5	10
2019	Administration and operations	67	19	0	0	14	86	14	20
2019	Human resources	76	24	0	0	0	100	0	10
2019	Project management	27	55	9	9	0	82	9	10
2019	Other services to the public	52	41	7	0	0	93	0	20
2019	None of the above	64	14	7	7	7	79	14	15

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	42	29	21	0	8	0	71	8	10
2024	Administration and operations	40	43	12	5	0	0	83	5	20
2024	Human resources	32	51	0	17	0	0	83	17	10
2024	Project management	43	49	0	0	8	0	92	8	15
2024	Other services to the public	51	49	0	0	0	0	100	0	10
2022	Communications or public affairs	38	42	0	9	0	11	90	10	10
2022	Administration and operations	77	4	6	12	0	0	82	12	15
2022	Information technology	43	35	14	0	8	0	78	8	10
2022	None of the above	43	24	27	0	6	0	68	6	10
2020	Communications or public affairs	57	10	23	10	0	0	67	10	10
2020	Administration and operations	25	51	14	6	4	0	76	10	20
2020	Human resources	52	31	0	0	17	0	83	17	15
2020	Other services to the public	52	34	14	0	0	0	86	0	20
2020	None of the above	26	42	26	0	7	0	67	7	10
2019	Communications or public affairs	61	28	5	5	0	0	90	5	10
2019	Administration and operations	52	33	5	5	5	0	86	10	20
2019	Human resources	56	36	0	0	8	0	92	8	10
2019	Project management	27	55	9	0	9	0	82	9	10
2019	Other services to the public	64	23	0	12	0	0	88	12	20
2019	None of the above	64	29	7	0	0	0	93	0	15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	20	10	8	0	0	0	82	8	10
2024	Administration and operations	15	42	17	0	8	14	4	69	10	20
2024	Human resources	45	7	16	16	0	0	17	62	19	10
2024	Project management	53	6	8	8	8	9	9	71	18	15
2024	Other services to the public	41	42	17	0	0	0	0	83	0	10
2022	Communications or public affairs	42	14	19	25	0	0	0	57	25	10
2022	Administration and operations	66	8	6	14	0	0	6	79	15	15
2022	Information technology	62	0	21	0	0	0	18	75	0	10
2022	None of the above	43	16	27	0	6	8	0	65	6	10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	65	17	10	8	0	0	0	82	8	10
2024	Administration and operations	21	32	30	0	0	14	4	64	0	20
2024	Human resources	38	15	9	16	0	7	17	68	21	10
2024	Project management	53	6	8	8	8	9	9	71	18	15
2024	Other services to the public	41	42	9	0	0	8	0	91	0	10
2022	Communications or public affairs	31	26	25	19	0	0	0	57	19	10
2022	Administration and operations	64	10	6	14	0	0	6	79	15	15
2022	Information technology	62	0	21	0	0	0	18	75	0	10
2022	None of the above	34	25	27	0	6	8	0	65	6	10

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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	61	28	0	11	0	0	0	89	11	10
2024	Administration and operations	29	34	28	0	4	5	0	66	4	20
2024	Human resources	52	22	26	0	0	0	0	74	0	10
2024	Project management	33	52	8	0	8	0	0	85	8	15
2024	Other services to the public	51	41	0	0	0	0	9	100	0	10
2022	Communications or public affairs	64	28	8	0	0	0	0	92	0	10
2022	Administration and operations	75	25	0	0	0	0	0	100	0	15
2022	Information technology	53	15	14	7	0	0	11	77	8	10
2022	None of the above	43	32	24	0	0	0	0	76	0	10
2020	Communications or public affairs	30	33	20	0	8	0	10	69	9	10
2020	Administration and operations	51	26	14	9	0	0	0	77	9	25
2020	Human resources	42	24	17	10	7	0	0	66	17	15
2020	Other services to the public	58	23	13	0	0	0	6	86	0	20
2020	None of the above	74	9	9	0	7	0	0	84	7	10
2019	Communications or public affairs	54	28	18	0	0	0	0	82	0	10
2019	Administration and operations	38	38	10	0	10	0	5	80	10	20
2019	Human resources	68	16	8	0	8	0	0	84	8	10
2019	Project management	36	45	9	9	0	0	0	82	9	10
2019	Other services to the public	38	18	32	12	0	0	0	56	12	20
2019	None of the above	57	29	14	0	0	0	0	86	0	15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	53	27	0	20	0	0	0	80	20	10
2024	Administration and operations	30	54	12	4	0	0	0	84	4	20
2024	Human resources	29	48	17	0	7	0	0	77	7	10
2024	Project management	36	39	0	17	8	0	0	75	25	15
2024	Other services to the public	42	43	15	0	0	0	0	85	0	10
2022	Communications or public affairs	36	23	9	26	6	0	0	59	32	10
2022	Administration and operations	38	41	11	0	10	0	0	79	10	15
2022	Information technology	71	0	22	0	7	0	0	71	7	10
2022	None of the above	46	34	11	8	0	0	0	80	8	10
2020	Communications or public affairs	20	30	0	0	18	23	10	74	26	10
2020	Administration and operations	47	26	18	0	9	0	0	73	9	25
2020	Human resources	35	24	0	24	17	0	0	59	41	15
2020	Other services to the public	48	17	11	16	8	0	0	65	24	20
2020	None of the above	51	33	9	0	7	0	0	84	7	10
2019	Communications or public affairs	56	33	5	5	0	0	0	90	5	10
2019	Administration and operations	29	38	24	0	10	0	0	67	10	20
2019	Human resources	32	60	0	8	0	0	0	92	8	10
2019	Project management	36	36	18	9	0	0	0	73	9	10
2019	Other services to the public	54	27	7	12	0	0	0	80	12	20
2019	None of the above	64	14	21	0	0	0	0	79	0	15

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	17	11	0	10	0	0	79	10	10
2024	Administration and operations	32	51	4	4	0	0	8	91	5	20
2024	Human resources	61	16	15	8	0	0	0	78	8	10
2024	Project management	60	32	0	0	8	0	0	92	8	15
2024	Other services to the public	52	32	0	0	0	0	17	100	0	10
2022	Communications or public affairs	41	27	8	11	14	0	0	68	25	10
2022	Administration and operations	55	12	4	4	12	12	0	77	19	15
2022	Information technology	71	8	14	7	0	0	0	79	7	10
2022	None of the above	37	38	24	0	0	0	0	76	0	10
2020	Communications or public affairs	10	20	23	10	18	10	10	37	34	10
2020	Administration and operations	37	36	18	9	0	0	0	73	9	25
2020	Human resources	52	17	0	7	24	0	0	69	31	15
2020	Other services to the public	42	14	29	4	0	0	11	63	5	20
2020	None of the above	51	16	19	0	7	0	7	73	8	10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	19	0	19	0	0	81	19	10
2024	Administration and operations	54	39	3	4	0	0	92	4	20
2024	Human resources	47	39	8	7	0	0	86	7	10
2024	Project management	45	31	9	0	8	8	82	8	15
2024	Other services to the public	50	41	0	0	0	9	100	0	10
2022	Communications or public affairs	40	18	9	32	0	0	58	32	10
2022	Administration and operations	69	15	4	12	0	0	84	12	15
2022	Information technology	64	7	14	15	0	0	71	15	10
2022	None of the above	47	39	6	0	8	0	86	8	10
2020	Communications or public affairs	20	33	10	20	8	10	58	31	10
2020	Administration and operations	33	49	4	9	4	0	82	14	25
2020	Human resources	42	17	10	7	15	10	65	24	15
2020	Other services to the public	41	32	19	8	0	0	73	8	20
2020	None of the above	35	33	19	0	7	7	73	8	10
2019	Communications or public affairs	67	28	0	5	0	0	95	5	10
2019	Administration and operations	29	57	5	0	10	0	86	10	20
2019	Human resources	68	16	8	0	8	0	84	8	10
2019	Project management	36	36	18	9	0	0	73	9	10
2019	Other services to the public	43	24	17	17	0	0	67	17	15
2019	None of the above	57	21	21	0	0	0	79	0	15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	53	18	10	8	11	0	0	71	19	10
2024	Administration and operations	62	21	9	3	0	4	0	87	3	20
2024	Human resources	72	14	0	8	7	0	0	86	14	10
2024	Project management	59	25	0	9	8	0	0	84	16	15
2024	Other services to the public	42	24	9	0	0	0	25	88	0	10
2022	Communications or public affairs	67	14	0	11	8	0	0	81	19	10
2022	Administration and operations	70	18	6	0	0	6	0	94	0	15
2022	Information technology	71	7	14	0	0	0	8	85	0	10
2022	None of the above	46	40	15	0	0	0	0	85	0	10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	18	9	0	11	0	80	11	10
2024	Administration and operations	54	31	12	3	0	0	85	3	20
2024	Human resources	29	49	15	0	7	0	78	7	10
2024	Project management	50	34	9	0	8	0	84	8	15
2024	Other services to the public	42	58	0	0	0	0	100	0	10
2022	Communications or public affairs	29	57	0	14	0	0	86	14	10
2022	Administration and operations	58	23	6	12	0	0	82	12	15
2022	Information technology	71	0	21	8	0	0	71	8	10
2022	None of the above	37	38	16	8	0	0	76	8	10
2020	Communications or public affairs	43	10	10	0	28	10	58	31	10
2020	Administration and operations	34	48	8	0	9	0	82	9	25
2020	Human resources	42	34	7	7	10	0	76	17	15
2020	Other services to the public	43	23	12	22	0	0	66	22	20
2020	None of the above	51	26	16	0	0	7	82	0	10
2019	Communications or public affairs	67	28	0	5	0	0	95	5	10
2019	Administration and operations	38	48	0	10	5	0	86	14	20
2019	Human resources	60	32	0	0	8	0	92	8	10
2019	Project management	45	45	9	0	0	0	91	0	10
2019	Other services to the public	46	34	20	0	0	0	80	0	20
2019	None of the above	64	14	14	7	0	0	79	7	15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	81	19	0	0	0	100	0	10
2024	Administration and operations	76	24	0	0	0	100	0	20
2024	Human resources	85	15	0	0	0	100	0	10
2024	Project management	92	0	0	0	8	92	8	15
2024	Other services to the public	76	17	7	0	0	93	0	10
2022	Communications or public affairs	92	8	0	0	0	100	0	10
2022	Administration and operations	89	11	0	0	0	100	0	15
2022	Information technology	78	0	14	8	0	78	8	10
2022	None of the above	91	9	0	0	0	100	0	10
2019	Communications or public affairs	90	10	0	0	0	100	0	10
2019	Administration and operations	81	19	0	0	0	100	0	20
2019	Human resources	100	0	0	0	0	100	0	10
2019	Project management	91	9	0	0	0	100	0	10
2019	Other services to the public	96	4	0	0	0	100	0	20
2019	None of the above	86	14	0	0	0	100	0	15

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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	34	38	0	0	18	11	0	80	20	10
2024	Administration and operations	10	29	40	17	4	0	0	39	21	20
2024	Human resources	31	32	7	14	17	0	0	63	30	10
2024	Project management	13	38	0	26	16	7	0	54	46	15
2024	Other services to the public	8	25	27	8	16	0	17	40	28	10
2022	Communications or public affairs	18	36	17	29	0	0	0	54	29	10
2022	Administration and operations	28	41	6	16	0	9	0	75	18	15
2022	Information technology	32	16	28	16	8	0	0	47	25	10
2022	None of the above	18	34	16	18	6	8	0	57	26	10
2020	Communications or public affairs	10	10	23	40	18	0	0	20	57	10
2020	Administration and operations	16	38	8	29	9	0	0	53	39	25
2020	Human resources	23	24	15	22	17	0	0	47	39	15
2020	Other services to the public	26	38	4	18	8	6	0	68	28	20
2020	None of the above	26	16	19	23	7	9	0	46	33	10
2019	Communications or public affairs	46	23	5	10	10	5	0	73	22	10
2019	Administration and operations	29	10	19	29	14	0	0	38	43	20
2019	Human resources	44	8	0	8	32	8	0	56	44	10
2019	Project management	0	18	36	36	9	0	0	18	45	10
2019	Other services to the public	39	39	7	11	0	4	0	81	11	20
2019	None of the above	21	29	7	14	29	0	0	50	43	15

Question 34. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	55	11	0	18	0	0	71	18	10
2024	Administration and operations	10	23	30	15	17	0	4	35	34	20
2024	Human resources	31	25	21	14	9	0	0	57	23	10
2024	Project management	6	6	31	33	23	0	0	13	56	15
2024	Other services to the public	8	9	25	18	23	0	17	20	50	10
2022	Communications or public affairs	18	18	35	6	23	0	0	36	29	10
2022	Administration and operations	34	17	6	17	19	6	0	54	39	15
2022	Information technology	23	20	40	0	17	0	0	43	17	10
2022	None of the above	24	27	17	26	6	0	0	51	31	10
2020	Communications or public affairs	0	10	10	40	28	13	0	11	77	10
2020	Administration and operations	21	27	14	25	14	0	0	48	39	25
2020	Human resources	23	31	7	22	17	0	0	54	39	15
2020	Other services to the public	19	29	22	16	14	0	0	48	30	20
2020	None of the above	26	0	35	23	7	9	0	28	33	10
2019	Communications or public affairs	46	23	10	10	10	0	0	69	21	10
2019	Administration and operations	24	10	14	24	24	5	0	35	50	20
2019	Human resources	44	8	8	8	24	8	0	56	35	10
2019	Project management	9	18	9	36	27	0	0	27	64	10
2019	Other services to the public	48	20	11	11	7	4	0	70	19	20
2019	None of the above	21	21	7	21	29	0	0	43	50	15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	35	31	27	8	0	35	35	10
2024	Administration and operations	6	13	33	41	4	4	20	46	20
2024	Human resources	22	32	22	14	9	0	55	23	10
2024	Project management	6	14	8	48	23	0	20	71	15
2024	Other services to the public	0	17	45	31	7	0	17	39	10
2022	Communications or public affairs	23	0	16	22	39	0	23	62	10
2022	Administration and operations	23	33	11	10	16	6	60	29	15
2022	Information technology	21	0	37	27	15	0	21	42	10
2022	None of the above	16	30	6	43	6	0	45	49	10
2020	Communications or public affairs	0	10	10	30	51	0	10	80	10
2020	Administration and operations	13	22	14	27	25	0	34	52	25
2020	Human resources	15	29	17	15	24	0	44	39	15
2020	Other services to the public	10	17	17	33	18	6	28	54	20
2020	None of the above	9	26	19	21	16	9	38	41	10
2019	Communications or public affairs	23	41	5	10	21	0	64	31	10
2019	Administration and operations	14	14	19	14	33	5	30	50	20
2019	Human resources	44	8	8	8	24	8	56	35	10
2019	Project management	0	9	27	36	27	0	9	64	10
2019	Other services to the public	37	18	20	7	18	0	55	25	20
2019	None of the above	21	0	7	29	43	0	21	71	15

Question 36. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	20	38	8	18	0	36	26	10
2024	Administration and operations	6	16	30	39	9	0	22	48	20
2024	Human resources	22	24	23	31	0	0	46	31	10
2024	Project management	6	20	26	22	25	0	27	47	15
2024	Other services to the public	0	24	35	33	7	0	24	41	10
2022	Communications or public affairs	0	30	16	11	43	0	30	54	10
2022	Administration and operations	18	22	10	40	10	0	40	50	15
2022	Information technology	21	18	30	24	7	0	39	31	10
2022	None of the above	9	36	12	18	24	0	45	43	10
2020	Communications or public affairs	10	10	0	20	60	0	20	80	10
2020	Administration and operations	13	26	19	25	18	0	39	43	25
2020	Human resources	30	24	15	22	10	0	54	31	15
2020	Other services to the public	15	29	11	25	14	6	47	42	20
2020	None of the above	0	19	35	23	23	0	19	47	10
2019	Communications or public affairs	59	5	5	10	21	0	64	31	10
2019	Administration and operations	10	24	14	29	19	5	35	50	20
2019	Human resources	52	0	0	16	24	8	56	44	10
2019	Project management	0	18	9	45	27	0	18	73	10
2019	Other services to the public	12	20	25	36	4	4	33	41	20
2019	None of the above	0	14	21	21	43	0	14	64	15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	48	42	0	0	10	0	90	10	10
2024	Administration and operations	18	54	7	20	0	0	72	20	20
2024	Human resources	28	49	9	14	0	0	77	14	10
2024	Project management	15	44	33	8	0	0	59	8	15
2024	Other services to the public	35	34	31	0	0	0	69	0	10
2022	Communications or public affairs	52	36	12	0	0	0	88	0	10
2022	Administration and operations	56	14	24	0	0	6	75	0	15
2022	Information technology	71	7	14	8	0	0	78	8	10
2022	None of the above	60	24	6	10	0	0	84	10	10
2020	Communications or public affairs	90	0	10	0	0	0	90	0	10
2020	Administration and operations	74	22	4	0	0	0	96	0	25
2020	Human resources	69	0	22	10	0	0	69	10	15
2020	Other services to the public	65	25	6	4	0	0	90	4	20
2020	None of the above	56	35	0	9	0	0	91	9	10
2019	Communications or public affairs	77	18	0	5	0	0	95	5	10
2019	Administration and operations	76	10	10	5	0	0	86	5	20
2019	Human resources	68	32	0	0	0	0	100	0	10
2019	Project management	64	27	9	0	0	0	91	0	10
2019	Other services to the public	75	25	0	0	0	0	100	0	20
2019	None of the above	57	29	14	0	0	0	86	0	15

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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	57	0	9	34	57	43	10
2024	Administration and operations	3	37	38	19	3	40	22	20
2024	Human resources	17	31	15	22	15	48	37	10
2024	Project management	8	39	16	22	16	46	38	15
2024	Other services to the public	0	43	34	0	23	43	23	10
2022	Communications or public affairs	0	18	19	44	19	18	64	10
2022	Administration and operations	20	28	21	21	10	47	32	15
2022	Information technology	29	18	24	22	7	47	29	10
2022	None of the above	30	16	24	25	6	46	30	10
2020	Communications or public affairs	10	10	23	30	28	20	57	10
2020	Administration and operations	17	45	8	22	8	61	30	25
2020	Human resources	23	46	17	15	0	69	15	15
2020	Other services to the public	6	41	16	21	17	46	38	20
2020	None of the above	19	51	7	16	7	70	23	10
2019	Communications or public affairs	64	5	5	16	10	69	26	10
2019	Administration and operations	19	52	10	10	10	71	19	20
2019	Human resources	32	44	8	8	8	76	16	10
2019	Project management	9	18	27	36	9	27	45	10
2019	Other services to the public	41	41	7	4	7	82	11	20
2019	None of the above	29	29	7	14	21	57	36	15

Question 39. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	8	27	11	39	15	0	35	54	10
2024	Administration and operations	0	23	40	29	8	0	23	37	20
2024	Human resources	8	44	16	16	16	0	52	31	10
2024	Project management	0	20	26	38	16	0	20	54	15
2024	Other services to the public	0	33	8	35	24	0	33	59	10
2022	Communications or public affairs	11	30	16	24	19	0	41	43	10
2022	Administration and operations	12	39	8	31	10	0	51	41	15
2022	Information technology	11	28	31	15	15	0	39	30	10
2022	None of the above	9	27	49	0	14	0	37	14	10
2020	Communications or public affairs	10	20	13	20	28	10	33	53	10
2020	Administration and operations	13	37	12	29	9	0	49	39	25
2020	Human resources	23	22	24	15	17	0	44	31	15
2020	Other services to the public	11	30	8	34	12	6	44	48	20
2020	None of the above	9	35	9	40	7	0	44	47	10
2019	Communications or public affairs	23	41	10	16	10	0	64	26	10
2019	Administration and operations	19	29	5	24	19	5	50	45	20
2019	Human resources	8	16	28	24	16	8	26	44	10
2019	Project management	0	0	45	27	27	0	0	55	10
2019	Other services to the public	25	38	4	23	7	4	65	32	20
2019	None of the above	14	43	14	21	7	0	57	29	15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	29	28	18	8	18	0	0	56	26	10
2024	Administration and operations	3	43	20	34	0	0	0	46	34	20
2024	Human resources	38	38	0	15	9	0	0	76	24	10
2024	Project management	13	41	16	0	8	16	6	70	10	15
2024	Other services to the public	8	44	24	16	0	7	0	57	17	10
2022	Communications or public affairs	30	19	9	28	14	0	0	49	42	10
2022	Administration and operations	19	49	10	0	13	9	0	74	14	15
2022	Information technology	28	7	46	7	0	11	0	40	8	10
2022	None of the above	32	27	9	18	6	8	0	65	26	10
2020	Communications or public affairs	20	43	0	10	18	10	0	69	31	10
2020	Administration and operations	25	23	24	23	5	0	0	48	28	25
2020	Human resources	44	22	10	0	24	0	0	66	24	15
2020	Other services to the public	35	23	24	8	8	0	0	59	17	20
2020	None of the above	19	26	19	30	7	0	0	44	37	10
2019	Communications or public affairs	46	39	5	10	0	0	0	84	10	10
2019	Administration and operations	38	29	10	19	5	0	0	67	24	20
2019	Human resources	68	16	0	0	16	0	0	84	16	10
2019	Project management	36	36	18	9	0	0	0	73	9	10
2019	Other services to the public	41	15	11	33	0	0	0	56	33	15
2019	None of the above	50	21	14	14	0	0	0	71	14	15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	9	66	0	18	8	0	74	26	10
2024	Administration and operations	6	33	48	13	0	0	39	13	20
2024	Human resources	31	32	14	14	9	0	63	23	10
2024	Project management	6	39	40	7	8	0	45	15	15
2024	Other services to the public	8	41	35	8	0	8	54	9	10
2022	Communications or public affairs	30	24	31	0	15	0	54	15	10
2022	Administration and operations	24	25	17	19	9	6	52	30	15
2022	Information technology	29	25	46	0	0	0	54	0	10
2022	None of the above	46	6	42	0	6	0	52	6	10
2020	Communications or public affairs	20	10	23	10	38	0	30	47	10
2020	Administration and operations	17	35	33	9	5	0	52	15	25
2020	Human resources	23	39	22	7	10	0	61	17	15
2020	Other services to the public	30	28	13	20	8	0	58	29	20
2020	None of the above	19	16	42	16	7	0	35	23	10
2019	Communications or public affairs	69	5	10	10	5	0	74	16	10
2019	Administration and operations	24	38	10	19	10	0	62	29	20
2019	Human resources	24	24	36	8	8	0	48	16	10
2019	Project management	9	36	45	9	0	0	45	9	10
2019	Other services to the public	36	38	11	4	0	12	84	4	20
2019	None of the above	29	29	21	14	7	0	57	21	15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	19	38	17	26	0	0	19	43	10
2024	Administration and operations	0	13	50	8	15	15	0	15	27	20
2024	Human resources	22	22	17	16	23	0	0	44	39	10
2024	Project management	0	36	9	17	8	30	0	52	36	15
2024	Other services to the public	0	20	25	7	8	40	0	33	26	10
2022	Communications or public affairs	23	13	27	17	14	0	7	38	33	10
2022	Administration and operations	33	19	12	13	6	12	4	62	23	15
2022	Information technology	22	7	31	7	15	17	0	35	27	10
2022	None of the above	34	0	17	0	34	14	0	40	40	10
2020	Communications or public affairs	10	10	10	20	41	10	0	22	67	10
2020	Administration and operations	3	25	17	27	18	4	6	32	49	20
2020	Human resources	28	22	7	7	36	0	0	49	43	15
2020	Other services to the public	12	23	27	13	13	11	0	40	29	20
2020	None of the above	9	26	26	16	16	0	7	37	35	10
2019	Communications or public affairs	28	23	33	5	10	0	0	51	16	10
2019	Administration and operations	14	24	19	24	5	10	5	44	33	20
2019	Human resources	44	8	8	8	24	0	8	56	35	10
2019	Project management	0	9	45	36	9	0	0	9	45	10
2019	Other services to the public	28	22	11	7	12	20	0	62	24	20
2019	None of the above	7	21	21	29	7	7	7	33	42	15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	36	0	20	26	0	0	54	46	10
2024	Administration and operations	0	18	45	22	7	8	0	19	32	20
2024	Human resources	10	25	14	14	23	14	0	40	44	10
2024	Project management	0	60	0	15	25	0	0	60	40	15
2024	Other services to the public	0	34	8	26	16	17	0	41	50	10
2022	Communications or public affairs	0	54	15	17	14	0	0	54	30	10
2022	Administration and operations	27	29	0	19	19	0	6	59	41	15
2022	Information technology	11	26	30	15	7	11	0	41	25	10
2022	None of the above	31	21	34	8	6	0	0	52	14	10
2020	Communications or public affairs	10	10	33	20	18	10	0	22	42	10
2020	Administration and operations	13	24	24	31	7	0	0	37	39	25
2020	Human resources	28	31	7	17	17	0	0	59	34	15
2020	Other services to the public	10	34	21	18	10	6	0	47	30	20
2020	None of the above	26	19	26	9	14	7	0	47	25	10
2019	Communications or public affairs	41	23	31	5	0	0	0	64	5	10
2019	Administration and operations	14	38	14	24	5	5	0	55	30	20
2019	Project management	9	27	36	27	0	0	0	36	27	10
2019	Other services to the public	28	11	25	7	0	16	12	55	10	20
2019	None of the above	36	29	7	29	0	0	0	64	29	15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	40	27	8	18	8	0	0	40	60	10
2024	Administration and operations	28	45	16	7	4	0	0	28	72	20
2024	Human resources	27	25	16	19	7	8	0	29	71	10
2024	Project management	46	16	16	0	15	0	6	49	51	15
2024	Other services to the public	17	26	25	0	0	0	32	25	75	10
2022	Communications or public affairs	30	33	24	8	6	0	0			10
2022	Administration and operations	45	8	28	12	0	0	6			15
2022	Information technology	44	14	22	0	0	0	20			10
2022	None of the above	55	16	20	9	0	0	0			10
2020	Communications or public affairs	49	28	13	10	0	0	0			10
2020	Administration and operations	34	45	4	3	4	4	5			25
2020	Human resources	29	19	22	23	7	0	0			15
2020	Other services to the public	48	17	23	4	3	0	4			20
2020	None of the above	84	9	0	0	7	0	0			10
2019	Communications or public affairs	51	16	28	5	0	0	0			10
2019	Administration and operations	48	29	0	19	0	0	5			20
2019	Human resources	68	16	0	8	8	0	0			10
2019	Project management	55	18	27	0	0	0	0			10
2019	Other services to the public	43	34	20	4	0	0	0			20
2019	None of the above	79	7	14	0	0	0	0			15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	55	18	0	0	8	11	9	68	32	10
2024	Administration and operations	38	9	4	4	20	4	21	51	49	20
2024	Human resources	77	9	0	0	7	0	8	83	17	10
2024	Project management	38	0	0	0	25	0	37	60	40	15
2024	Other services to the public	43	0	8	8	0	0	42	73	27	10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	61	0	0	0	10	11	18	86	14	10
2024	Administration and operations	45	27	4	0	0	8	17	59	41	20
2024	Human resources	52	23	17	0	0	0	8	56	44	10
2024	Project management	56	0	0	0	8	16	20	88	12	15
2024	Other services to the public	52	0	32	0	0	0	16	62	38	10
2022	Communications or public affairs	62	12	15	0	0	0	11			10
2022	Administration and operations	61	0	13	0	0	11	15			15
2022	Information technology	70	7	14	0	0	0	9			10
2022	None of the above	86	14	0	0	0	0	0			10
2020	Communications or public affairs	90	0	10	0	0	0	0			10
2020	Administration and operations	74	12	0	5	0	8	0			25
2020	Human resources	76	0	7	0	17	0	0			15
2020	Other services to the public	83	13	4	0	0	0	0			20
2020	None of the above	74	0	9	0	7	9	0			10
2019	Communications or public affairs	100	0	0	0	0	0	0			10
2019	Administration and operations	86	5	0	0	5	5	0			20
2019	Human resources	92	0	8	0	0	0	0			10
2019	Project management	82	0	9	9	0	0	0			10
2019	Other services to the public	89	7	0	0	0	4	0			20
2019	None of the above	79	7	14	0	0	0	0			15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	61	0	10	0	0	0	29	86	14	10
2024	Administration and operations	49	21	9	9	0	4	8	56	44	20
2024	Human resources	66	9	8	0	0	0	17	79	21	10
2024	Project management	56	0	9	0	8	8	20	77	23	15
2024	Other services to the public	60	17	7	0	0	0	16	72	28	10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	44	19	0	0	8	0	29	62	38	10
2024	Administration and operations	53	21	8	6	0	4	8	60	40	20
2024	Human resources	45	30	8	0	9	0	8	49	51	10
2024	Project management	46	10	0	9	8	0	27	64	36	15
2024	Other services to the public	60	24	0	0	0	0	16	72	28	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	47	0	9	44	0	0	47	53	10
2024	Administration and operations	4	8	16	26	23	17	5	15	64	20
2024	Human resources	8	32	7	15	17	8	14	51	40	10
2024	Project management	10	8	6	28	31	0	16	22	70	15
2024	Other services to the public	8	7	9	26	24	25	0	21	67	10
2022	Communications or public affairs	39	13	0	8	40	0	0	52	48	10
2022	Administration and operations	20	40	6	7	17	11	0	67	27	15
2022	Information technology	0	22	18	24	16	0	20	28	50	10
2022	None of the above	13	9	21	27	24	0	6	23	55	10
2020	Communications or public affairs	0	20	0	20	60	0	0	20	80	10
2020	Administration and operations	7	37	4	29	13	0	11	49	46	25
2020	Human resources	6	15	24	24	24	0	7	22	52	15
2020	Other services to the public	15	20	17	13	27	0	9	38	43	20
2020	None of the above	7	28	16	7	23	9	9	43	37	10
2019	Communications or public affairs	23	36	10	21	10	0	0	59	31	10
2019	Administration and operations	14	29	14	19	14	10	0	47	37	20
2019	Human resources	24	44	8	24	0	0	0	68	24	10
2019	Project management	9	27	9	18	27	0	9	40	50	10
2019	Other services to the public	25	18	30	11	4	0	12	49	16	20
2019	None of the above	29	21	7	14	29	0	0	50	43	15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	58	0	18	8	0	0	74	26	10
2024	Administration and operations	4	38	50	3	4	0	0	42	8	20
2024	Human resources	21	48	0	31	0	0	0	69	31	10
2024	Project management	16	53	8	6	16	0	0	70	23	15
2024	Other services to the public	11	33	23	0	0	33	0	65	0	10
2022	Communications or public affairs	25	44	17	14	0	0	0	70	14	10
2022	Administration and operations	46	34	0	7	6	6	0	86	14	15
2022	Information technology	11	37	28	15	0	0	9	52	17	10
2022	None of the above	28	38	20	8	6	0	0	66	14	10
2020	Communications or public affairs	0	40	31	10	20	0	0	40	30	10
2020	Administration and operations	13	29	26	18	9	5	0	44	29	25
2020	Human resources	28	48	0	7	17	0	0	76	24	15
2020	Other services to the public	26	47	23	0	4	0	0	73	4	20
2020	None of the above	16	33	19	16	7	9	0	54	26	10
2019	Communications or public affairs	28	67	0	5	0	0	0	95	5	10
2019	Administration and operations	29	29	24	5	5	5	5	63	11	20
2019	Human resources	32	44	16	0	8	0	0	76	8	10
2019	Project management	10	50	30	10	0	0	0	60	10	10
2019	Other services to the public	20	41	11	28	0	0	0	61	28	20
2019	None of the above	14	57	29	0	0	0	0	71	0	15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	39	0	18	8	9	0	72	28	10
2024	Administration and operations	4	67	17	4	4	4	0	74	9	20
2024	Human resources	32	29	17	15	0	8	0	66	16	10
2024	Project management	22	39	8	23	8	0	0	61	31	15
2024	Other services to the public	8	27	49	16	0	0	0	35	16	10
2022	Communications or public affairs	25	45	15	9	6	0	0	70	15	10
2022	Administration and operations	51	23	0	6	13	6	0	79	21	15
2022	Information technology	39	31	21	0	0	0	9	77	0	10
2022	None of the above	37	29	18	10	6	0	0	66	16	10
2020	Communications or public affairs	30	33	10	28	0	0	0	62	28	10
2020	Administration and operations	22	46	22	10	0	0	0	68	10	20
2020	Human resources	37	29	0	7	17	10	0	73	27	15
2020	Other services to the public	33	29	14	20	0	4	0	65	21	20
2020	None of the above	9	23	33	0	16	19	0	40	20	10
2019	Communications or public affairs	46	39	5	0	10	0	0	84	10	10
2019	Administration and operations	33	38	10	5	10	5	0	75	15	20
2019	Human resources	60	8	8	8	8	8	0	74	17	10
2019	Project management	18	27	45	9	0	0	0	45	9	10
2019	Other services to the public	30	30	36	4	0	0	0	61	4	20
2019	None of the above	50	29	14	7	0	0	0	79	7	15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	63	0	18	0	11	8	78	22	10
2024	Administration and operations	11	28	37	20	4	0	0	39	24	20
2024	Human resources	22	17	23	31	0	8	0	42	33	10
2024	Project management	25	15	13	8	16	23	0	52	31	15
2024	Other services to the public	8	42	19	15	0	16	0	59	18	10
2022	Communications or public affairs	18	25	32	25	0	0	0	43	25	10
2022	Administration and operations	37	38	12	6	7	0	0	75	14	15
2022	Information technology	51	18	14	0	0	9	8	84	0	10
2022	None of the above	32	27	17	0	0	24	0	78	0	10
2020	Communications or public affairs	20	51	20	10	0	0	0	70	10	10
2020	Administration and operations	30	30	12	14	9	0	4	63	24	25
2020	Human resources	28	29	26	7	10	0	0	57	17	15
2020	Other services to the public	28	29	17	18	8	0	0	57	27	20
2020	None of the above	9	16	65	0	0	9	0	28	0	10
2019	Communications or public affairs	64	21	5	0	5	5	0	89	5	10
2019	Administration and operations	38	33	14	5	10	0	0	71	14	20
2019	Human resources	40	52	0	8	0	0	0	92	8	10
2019	Project management	18	9	55	0	9	0	9	30	10	10
2019	Other services to the public	32	45	4	16	0	4	0	80	17	20
2019	None of the above	29	43	7	7	0	14	0	83	8	15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	38	0	18	0	37	8	68	32	10
2024	Administration and operations	5	0	36	12	8	35	4	8	33	20
2024	Human resources	22	9	22	25	6	15	0	37	37	10
2024	Project management	25	13	14	8	16	23	0	50	32	15
2024	Other services to the public	8	32	8	0	7	45	0	72	13	10
2022	Communications or public affairs	19	18	50	6	0	8	0	39	6	10
2022	Administration and operations	25	33	22	0	7	12	0	66	8	15
2022	Information technology	23	7	35	0	0	27	8	46	0	10
2022	None of the above	35	0	44	6	0	9	6	41	7	10
2020	Communications or public affairs	10	51	10	20	10	0	0	60	30	10
2020	Administration and operations	26	17	27	12	9	0	8	47	24	25
2020	Human resources	13	46	7	24	10	0	0	59	34	15
2020	Other services to the public	30	23	26	16	4	0	0	53	20	20
2020	None of the above	0	23	42	16	0	19	0	29	20	10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	58	17	10	8	0	0	8	81	9	10
2024	Administration and operations	15	48	17	4	8	4	4	68	13	20
2024	Human resources	38	23	15	0	9	8	8	72	11	10
2024	Project management	46	13	8	0	16	8	9	70	20	15
2024	Other services to the public	40	43	8	0	0	9	0	91	0	10
2022	Communications or public affairs	36	24	34	6	0	0	0	60	6	10
2022	Administration and operations	54	15	12	7	0	6	6	78	8	15
2022	Information technology	47	22	14	0	0	9	8	84	0	10
2022	None of the above	32	18	36	0	6	8	0	55	6	10
2020	Communications or public affairs	40	20	23	10	8	0	0	59	18	10
2020	Administration and operations	16	32	27	4	6	0	14	57	12	20
2020	Human resources	35	31	0	17	17	0	0	66	34	15
2020	Other services to the public	40	26	6	18	4	6	0	70	24	20
2020	None of the above	26	42	16	9	7	0	0	67	16	10

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	0	10	18	46	0	26	86	0	10
2024	Administration and operations	0	0	8	0	29	8	55	79	0	20
2024	Human resources	0	9	21	0	31	0	39	51	15	10
2024	Project management	8	9	15	0	32	8	29	51	26	15
2024	Other services to the public	0	18	9	17	17	9	30	56	30	10
2022	Communications or public affairs	7	0	24	0	54	0	15	63	8	10
2022	Administration and operations	0	22	12	6	13	6	40	36	41	15
2022	Information technology	0	0	14	0	55	9	22	80	0	10
2022	None of the above	0	6	8	0	41	0	45	74	10	10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	9	11	10	15	55	0	19	57	10
2024	Administration and operations	5	12	23	8	9	35	8	29	30	20
2024	Human resources	0	17	33	22	0	14	14	24	31	10
2024	Project management	0	6	16	0	8	61	9	21	25	15
2024	Other services to the public	0	16	17	7	0	43	17	40	18	10
2022	Communications or public affairs	0	11	58	0	0	31	0	16	0	10
2022	Administration and operations	10	27	27	0	7	28	0	52	10	15
2022	Information technology	0	7	28	8	0	56	0	17	19	10
2022	None of the above	0	43	27	0	0	21	9	61	0	10

Question 53. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	26	57	0	0	18	0	0	82	18	10
2024	Administration and operations	25	58	13	4	0	0	0	82	4	20
2024	Human resources	39	38	7	8	9	0	0	77	17	10
2024	Project management	21	53	9	9	8	0	0	75	16	15
2024	Other services to the public	17	50	17	16	0	0	0	67	16	10
2022	Communications or public affairs	54	6	17	23	0	0	0	60	23	10
2022	Administration and operations	49	39	6	0	6	0	0	88	6	15
2022	Information technology	36	33	21	0	0	0	9	77	0	10
2022	None of the above	37	43	15	0	6	0	0	80	6	10
2020	Communications or public affairs	30	62	0	0	8	0	0	92	8	10
2020	Administration and operations	30	35	16	9	5	4	0	68	15	25
2020	Human resources	54	22	0	7	17	0	0	76	24	15
2020	Other services to the public	51	36	9	4	0	0	0	87	4	20
2020	None of the above	33	44	9	7	7	0	0	77	14	10
2019	Communications or public affairs	64	21	16	0	0	0	0	84	0	10
2019	Administration and operations	33	43	0	14	10	0	0	76	24	20
2019	Project management	45	27	18	9	0	0	0	73	9	10
2019	Other services to the public	48	23	28	0	0	0	0	72	0	20
2019	None of the above	50	21	14	14	0	0	0	71	14	15

Question 54. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	26	29	17	11	18	0	0	54	29	10
2024	Administration and operations	10	40	26	11	0	13	0	58	13	20
2024	Human resources	18	45	16	6	16	0	0	62	22	10
2024	Project management	13	40	22	9	16	0	0	53	25	15
2024	Other services to the public	17	43	16	8	16	0	0	61	23	10
2022	Communications or public affairs	36	27	17	14	6	0	0	64	19	10
2022	Administration and operations	43	33	11	6	0	6	0	81	6	15
2022	Information technology	36	11	36	7	0	0	9	52	8	10
2022	None of the above	37	15	37	6	6	0	0	51	12	10
2020	Communications or public affairs	0	10	20	62	8	0	0	10	70	10
2020	Administration and operations	22	27	16	16	15	4	0	51	32	25
2020	Human resources	28	39	0	17	17	0	0	66	34	15
2020	Other services to the public	17	35	23	21	4	0	0	51	25	20
2020	None of the above	26	35	16	7	7	9	0	67	15	10
2019	Communications or public affairs	59	16	0	21	5	0	0	74	26	10
2019	Administration and operations	29	29	19	19	5	0	0	57	24	20
2019	Human resources	52	24	0	8	16	0	0	76	24	10
2019	Project management	36	18	9	18	18	0	0	55	36	10
2019	Other services to the public	59	30	4	7	0	0	0	89	7	20
2019	None of the above	43	21	14	14	7	0	0	64	21	15

Question 55. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	26	38	19	0	18	0	0	63	18	10
2024	Administration and operations	4	43	36	12	0	5	0	50	13	20
2024	Human resources	18	45	8	14	16	0	0	62	29	10
2024	Project management	13	46	7	17	16	0	0	59	34	15
2024	Other services to the public	34	17	19	7	23	0	0	50	31	10
2022	Communications or public affairs	48	7	19	14	14	0	0	54	27	10
2022	Administration and operations	43	27	13	10	0	6	0	75	11	15
2022	Information technology	29	34	21	7	0	0	9	69	8	10
2022	None of the above	37	15	27	16	6	0	0	51	22	10
2020	Communications or public affairs	0	20	43	20	18	0	0	20	38	10
2020	Administration and operations	22	23	8	33	9	0	4	47	44	25
2020	Human resources	37	29	10	7	17	0	0	66	24	15
2020	Other services to the public	15	42	17	17	8	0	0	57	25	20
2020	None of the above	26	35	16	7	7	9	0	67	15	10
2019	Communications or public affairs	59	16	0	21	5	0	0	74	26	10
2019	Administration and operations	33	24	14	24	5	0	0	57	29	20
2019	Project management	36	9	27	27	0	0	0	45	27	10
2019	Other services to the public	52	34	11	4	0	0	0	86	4	20
2019	None of the above	43	21	14	21	0	0	0	64	21	15

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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	35	19	9	16	10	11	0	60	30	10
2024	Administration and operations	17	26	29	10	0	19	0	53	12	20
2024	Human resources	25	16	8	14	7	31	0	59	30	10
2024	Project management	13	55	0	8	25	0	0	67	33	15
2024	Other services to the public	25	17	35	8	8	7	0	45	18	10
2022	Communications or public affairs	42	18	17	23	0	0	0	60	23	10
2022	Administration and operations	41	31	4	24	0	0	0	72	24	15
2022	Information technology	28	23	22	18	0	0	9	57	19	10
2022	None of the above	31	9	19	18	6	9	9	48	29	10
2020	Communications or public affairs	8	40	10	10	20	13	0	55	34	10
2020	Administration and operations	26	31	13	24	5	0	0	57	30	25
2020	Human resources	37	36	0	17	10	0	0	74	26	15
2020	Other services to the public	33	20	8	4	17	11	6	64	26	20
2020	None of the above	35	21	9	9	7	19	0	69	20	10
2019	Communications or public affairs	41	16	33	10	0	0	0	56	10	10
2019	Administration and operations	24	38	14	19	5	0	0	62	24	20
2019	Human resources	60	16	16	8	0	0	0	76	8	10
2019	Project management	55	18	18	9	0	0	0	73	9	10
2019	Other services to the public	52	22	20	7	0	0	0	73	7	20
2019	None of the above	14	57	14	7	0	7	0	77	8	15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2024	Communications or public affairs	44	28	28	10
2024	Administration and operations	55	17	28	20
2024	Human resources	61	17	23	10
2024	Project management	55	31	14	15
2024	Other services to the public	17	49	34	10
2022	Communications or public affairs	39	42	19	10
2022	Administration and operations	36	32	31	15
2022	Information technology	7	28	65	10
2022	None of the above	15	67	18	10
2020	Communications or public affairs	40	20	41	10
2020	Administration and operations	43	34	23	25
2020	Human resources	34	35	31	15
2020	Other services to the public	28	47	25	20
2020	None of the above	21	26	53	10
2019	Communications or public affairs	21	41	39	10
2019	Administration and operations	29	19	52	20
2019	Human resources	44	40	16	10
2019	Project management	0	18	82	10
2019	Other services to the public	39	11	50	20
2019	None of the above	14	29	57	15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other reason (%)	Total responses
2020	Administration and operations	0	19	59	0	13	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	Human resources	38	62	10
2022	Information technology	0	100	10
2020	Administration and operations	26	74	25
2020	Human resources	41	59	15
2019	Administration and operations	24	76	20

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	9	22	0	26	25	18	16	45	10
2024	Administration and operations	0	20	39	4	4	28	5	29	12	20
2024	Project management	0	19	6	27	8	39	0	32	58	15
2024	Other services to the public	0	25	0	8	0	67	0	76	24	10
2022	Communications or public affairs	0	7	14	17	23	38	0	12	65	10
2022	Information technology	0	7	21	18	7	22	25	14	47	10
2020	Communications or public affairs	0	10	10	0	60	10	10	12	75	10
2020	Administration and operations	3	15	21	22	22	8	9	22	53	25
2020	Human resources	13	15	7	39	26	0	0	28	65	15
2020	Other services to the public	3	6	23	12	12	35	9	16	43	20
2020	None of the above	16	0	16	16	14	28	9	26	48	10
2019	Communications or public affairs	41	23	16	5	10	5	0	67	16	10
2019	Administration and operations	14	19	10	14	10	29	5	50	36	20
2019	Human resources	16	8	36	8	16	16	0	29	29	10
2019	Project management	9	9	55	9	9	9	0	20	20	10
2019	Other services to the public	4	27	14	4	12	20	20	50	26	20
2019	None of the above	7	7	36	7	14	21	7	20	30	15

Question 64. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2022	Administration and operations	25	27	17	12	6	12	0	59	21	15
2020	Communications or public affairs	10	20	20	0	51	0	0	30	51	10
2020	Administration and operations	9	27	21	26	18	0	0	36	43	25
2020	Human resources	28	7	15	24	26	0	0	35	51	15
2020	Other services to the public	27	21	26	3	13	10	0	53	18	20
2020	None of the above	26	19	33	9	14	0	0	44	23	10
2019	Communications or public affairs	41	23	16	16	5	0	0	64	21	10
2019	Administration and operations	24	33	14	14	10	5	0	60	25	20
2019	Human resources	32	52	0	0	16	0	0	84	16	10
2019	Project management	9	18	36	18	9	9	0	30	30	10
2019	Other services to the public	23	30	11	7	0	16	12	75	10	20
2019	None of the above	23	31	38	8	0	0	0	54	8	15

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2022	Communications or public affairs	100	10
2022	Administration and operations	100	15
2022	Information technology	100	10
2022	None of the above	100	10
2020	Communications or public affairs	100	10
2020	Other services to the public	100	20
2019	Communications or public affairs	100	10
2019	None of the above	100	15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Administration and operations	0	22	30	8	4	28	8	35	19	20
2024	Other services to the public	0	25	16	0	0	59	0	61	0	10
2022	Communications or public affairs	0	31	42	9	0	18	0	37	11	10
2022	Information technology	0	16	21	0	0	39	25	43	0	10
2020	Communications or public affairs	0	20	0	0	10	60	10	67	33	10
2020	Administration and operations	11	20	33	4	9	8	14	40	17	25
2020	Human resources	30	29	10	15	17	0	0	59	31	15
2020	Other services to the public	0	13	28	8	4	38	9	24	23	20
2020	None of the above	9	7	33	0	7	26	19	29	13	10
2019	Communications or public affairs	41	5	21	5	0	28	0	64	7	10
2019	Administration and operations	19	19	10	5	5	33	10	67	17	20
2019	Human resources	8	8	44	8	8	24	0	21	21	10
2019	Project management	18	0	55	0	0	27	0	25	0	10
2019	Other services to the public	7	32	18	0	0	27	16	68	0	20
2019	None of the above	0	14	50	0	0	29	7	22	0	15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Administration and operations	0	33	27	8	4	24	4	46	17	20
2022	Administration and operations	25	20	6	14	0	35	0	69	22	15
2020	Communications or public affairs	0	30	8	0	10	53	0	62	21	10
2020	Administration and operations	16	28	39	4	5	4	4	48	10	25
2020	Human resources	52	7	24	7	10	0	0	59	17	15
2020	Other services to the public	26	34	22	8	0	10	0	66	9	20
2020	None of the above	26	0	40	0	7	19	9	35	10	10
2019	Communications or public affairs	59	5	16	5	5	10	0	71	12	10
2019	Administration and operations	43	24	14	5	5	10	0	74	11	20
2019	Human resources	44	32	8	16	0	0	0	76	16	10
2019	Project management	18	9	55	0	0	18	0	33	0	10
2019	Other services to the public	39	22	7	0	0	20	12	89	0	20
2019	None of the above	36	29	36	0	0	0	0	64	0	15

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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	36	38	0	0	8	0	18	44	56	10
2024	Administration and operations	39	30	18	4	8	0	0	39	61	20
2024	Human resources	62	23	0	0	0	8	8	72	28	10
2024	Project management	52	34	0	8	0	0	6	56	44	15
2024	Other services to the public	65	11	25	0	0	0	0	65	35	10
2022	Communications or public affairs	46	26	28	0	0	0	0			10
2022	Administration and operations	38	37	0	7	6	0	12			15
2022	Information technology	25	41	18	7	9	0	0			10
2022	None of the above	51	21	9	18	0	0	0			10
2020	Communications or public affairs	57	10	10	10	13	0	0			10
2020	Administration and operations	39	32	12	8	0	0	9			25
2020	Human resources	61	15	17	7	0	0	0			15
2020	Other services to the public	47	39	6	8	0	0	0			20
2020	None of the above	53	23	23	0	0	0	0			10
2019	Communications or public affairs	67	10	18	0	5	0	0			10
2019	Administration and operations	52	24	14	10	0	0	0			20
2019	Human resources	60	16	16	0	8	0	0			10
2019	Project management	36	36	0	9	18	0	0			10
2019	Other services to the public	4	34	52	4	4	0	4			20
2019	None of the above	79	7	0	7	7	0	0			15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	29	0	35	36	0	0	100	10
2024	Administration and operations	23	24	16	23	14	0	23	77	20
2024	Human resources	10	40	14	21	16	0	10	90	10
2024	Project management	0	44	33	0	23	0	0	100	15
2024	Other services to the public	0	19	25	8	31	17	0	100	10
2022	Communications or public affairs	0	18	39	29	14	0			10
2022	Administration and operations	6	36	19	6	32	0			15
2022	Information technology	18	37	7	7	31	0			10
2022	None of the above	37	18	17	10	18	0			10
2020	Communications or public affairs	20	10	33	18	20	0			10
2020	Administration and operations	17	38	28	7	9	0			25
2020	Human resources	0	24	44	18	14	0			10
2020	Other services to the public	31	32	13	17	8	0			20
2020	None of the above	35	42	0	16	7	0			10
2019	Communications or public affairs	16	53	16	5	10	0			10
2019	Administration and operations	33	29	14	24	0	0			20
2019	Human resources	0	24	36	24	16	0			10
2019	Project management	27	9	27	36	0	0			10
2019	Other services to the public	23	27	14	36	0	0			20
2019	None of the above	21	50	14	14	0	0			15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	20	47	10	23	0	0	100	10
2024	Administration and operations	15	36	31	9	9	0	15	85	20
2024	Human resources	18	40	14	21	8	0	18	82	10
2024	Project management	8	38	29	17	8	0	8	92	15
2024	Other services to the public	17	28	16	15	7	17	20	80	10
2022	Communications or public affairs	7	34	30	0	29	0			10
2022	Administration and operations	35	14	38	0	12	0			15
2022	Information technology	37	15	24	14	9	0			10
2022	None of the above	46	18	31	6	0	0			10
2020	Communications or public affairs	0	10	30	20	41	0			10
2020	Administration and operations	21	37	12	20	5	5			25
2020	Human resources	7	24	24	39	6	0			15
2020	Other services to the public	32	25	24	10	8	0			20
2020	None of the above	44	26	0	23	7	0			10
2019	Communications or public affairs	51	18	21	5	5	0			10
2019	Administration and operations	48	10	29	10	0	5			20
2019	Human resources	8	52	8	16	16	0			10
2019	Project management	18	18	9	36	9	9			10
2019	Other services to the public	55	14	4	20	4	4			20
2019	None of the above	50	14	14	21	0	0			15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	20	0	18	36	25	0	20	80	10
2024	Administration and operations	0	24	20	26	30	0	0	100	20
2024	Human resources	21	17	19	14	30	0	21	79	10
2024	Project management	0	22	24	20	34	0	0	100	15
2024	Other services to the public	0	25	16	34	25	0	0	100	10
2022	Communications or public affairs	0	7	18	38	37	0			10
2022	Administration and operations	22	14	34	12	12	6			15
2022	Information technology	18	15	29	14	24	0			10
2022	None of the above	18	22	48	0	12	0			10
2020	Communications or public affairs	0	20	33	20	28	0			10
2020	Administration and operations	17	35	22	8	14	4			25
2020	Human resources	7	7	31	48	6	0			15
2020	Other services to the public	28	26	29	12	4	0			20
2020	None of the above	42	9	23	9	16	0			10
2019	Communications or public affairs	46	5	28	5	16	0			10
2019	Administration and operations	38	24	24	10	0	5			20
2019	Human resources	0	24	36	8	32	0			10
2019	Project management	9	36	18	18	9	9			10
2019	Other services to the public	4	30	50	16	0	0			20
2019	None of the above	29	50	7	14	0	0			15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	20	27	45	0	8	0	20	80	10
2024	Administration and operations	42	28	15	7	4	4	44	56	20
2024	Human resources	56	16	7	0	0	22	72	28	10
2024	Project management	36	15	19	9	14	8	39	61	15
2024	Other services to the public	34	7	8	16	7	27	46	54	10
2022	Communications or public affairs	28	32	21	0	19	0			10
2022	Administration and operations	32	23	27	6	4	6			15
2022	Information technology	62	15	7	7	9	0			10
2022	None of the above	55	0	18	9	18	0			10
2020	Communications or public affairs	33	30	28	0	10	0			10
2020	Administration and operations	47	26	5	17	0	5			25
2020	Human resources	26	15	31	15	6	7			15
2020	Other services to the public	57	16	12	7	8	0			20
2020	None of the above	58	9	16	16	0	0			10
2019	Communications or public affairs	46	23	16	5	10	0			10
2019	Administration and operations	30	35	15	15	0	5			20
2019	Human resources	16	36	24	0	24	0			10
2019	Project management	36	18	9	9	18	9			10
2019	Other services to the public	34	22	28	12	4	0			20
2019	None of the above	50	36	0	14	0	0			15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	9	49	17	18	8	0	9	91	10
2024	Administration and operations	8	40	17	23	12	0	8	92	20
2024	Human resources	8	42	27	8	16	0	8	92	10
2024	Project management	44	15	17	8	16	0	44	56	15
2024	Other services to the public	9	27	23	16	9	17	10	90	10
2022	Communications or public affairs	11	39	20	24	6	0			10
2022	Administration and operations	27	28	20	12	6	6			15
2022	Information technology	33	7	43	7	9	0			10
2022	None of the above	42	13	16	6	24	0			10
2020	Communications or public affairs	20	10	51	0	20	0			10
2020	Administration and operations	29	37	23	7	4	0			25
2020	Human resources	7	24	31	17	13	7			15
2020	Other services to the public	37	17	24	17	4	0			20
2020	None of the above	58	9	16	0	7	9			10
2019	Communications or public affairs	0	46	33	10	10	0			10
2019	Administration and operations	29	19	29	14	5	5			20
2019	Human resources	24	44	0	8	24	0			10
2019	Project management	9	36	27	9	18	0			10
2019	Other services to the public	23	48	14	7	7	0			20
2019	None of the above	57	7	29	7	0	0			15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	36	29	17	10	8	0	0	36	64	10
2024	Administration and operations	19	31	25	17	4	0	4	20	80	20
2024	Human resources	60	9	16	16	0	0	0	60	40	10
2024	Project management	13	38	33	9	8	0	0	13	87	15
2024	Other services to the public	25	36	15	0	7	0	17	29	71	10
2022	Communications or public affairs	39	16	11	21	13	0	0			10
2022	Administration and operations	32	19	24	13	6	0	6			15
2022	Information technology	32	29	22	7	9	0	0			10
2022	None of the above	40	24	20	0	16	0	0			10
2020	Communications or public affairs	10	49	0	31	10	0	0			10
2020	Administration and operations	27	32	27	13	0	0	0			20
2020	Human resources	32	22	22	7	17	0	0			15
2020	Other services to the public	31	31	25	4	8	0	0			20
2020	None of the above	35	35	7	14	0	9	0			10
2019	Communications or public affairs	24	54	16	5	0	0	0			10
2019	Administration and operations	43	24	19	0	10	0	5			20
2019	Human resources	32	60	0	8	0	0	0			10
2019	Project management	9	27	27	36	0	0	0			10
2019	Other services to the public	43	43	14	0	0	0	0			20
2019	None of the above	29	43	14	0	7	7	0			15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	20	38	8	18	0	0	16	84	10
2024	Administration and operations	11	35	28	16	10	0	0	11	89	20
2024	Human resources	22	42	6	22	7	0	0	22	78	10
2024	Project management	20	47	6	10	16	0	0	20	80	15
2024	Other services to the public	9	36	16	7	16	0	17	10	90	10
2022	Communications or public affairs	30	16	19	9	26	0	0			10
2022	Administration and operations	33	23	27	7	10	0	0			15
2022	Information technology	0	59	10	21	9	0	0			10
2022	None of the above	39	29	23	0	9	0	0			10
2020	Communications or public affairs	0	40	33	0	28	0	0			10
2020	Administration and operations	16	48	16	9	6	0	6			20
2020	Human resources	6	24	24	29	17	0	0			15
2020	Other services to the public	16	35	13	27	9	0	0			20
2020	None of the above	37	30	0	23	0	9	0			10
2019	Communications or public affairs	43	30	5	16	5	0	0			10
2019	Administration and operations	29	24	19	14	14	0	0			20
2019	Human resources	8	24	52	0	16	0	0			10
2019	Project management	0	18	36	36	9	0	0			10
2019	Other services to the public	46	22	20	4	7	0	0			15
2019	None of the above	21	29	29	14	0	0	7			15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	9	46	0	18	0	0	27	73	10
2024	Administration and operations	8	39	41	12	0	0	0	8	92	20
2024	Human resources	14	50	14	0	22	0	0	14	86	10
2024	Project management	20	31	23	10	16	0	0	20	80	15
2024	Other services to the public	37	8	23	0	16	0	17	44	56	10
2022	Communications or public affairs	20	25	16	26	12	0	0			10
2022	Administration and operations	26	29	27	12	4	0	0			15
2022	Information technology	29	38	8	16	9	0	0			10
2022	None of the above	55	25	6	0	14	0	0			10
2020	Communications or public affairs	10	20	33	10	28	0	0			10
2020	Administration and operations	16	41	25	9	6	4	0			20
2020	Human resources	15	39	24	15	7	0	0			15
2020	Other services to the public	22	17	35	16	10	0	0			20
2020	None of the above	42	35	7	0	7	9	0			10
2019	Communications or public affairs	38	35	0	16	11	0	0			10
2019	Administration and operations	19	38	14	19	10	0	0			20
2019	Human resources	44	32	16	0	8	0	0			10
2019	Project management	9	18	45	9	18	0	0			10
2019	Other services to the public	52	27	7	7	7	0	0			20
2019	None of the above	36	29	7	7	14	0	7			15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	35	47	0	10	8	0	0	35	65	10
2024	Administration and operations	28	36	22	13	0	0	0	28	72	20
2024	Human resources	29	16	25	22	8	0	0	29	71	10
2024	Project management	27	41	6	9	16	0	0	27	73	15
2024	Other services to the public	45	16	15	7	0	0	17	54	46	10
2022	Communications or public affairs	48	13	15	15	9	0	0			10
2022	Administration and operations	58	16	6	7	6	6	0			15
2022	Information technology	32	37	7	7	16	0	0			10
2022	None of the above	74	15	0	6	6	0	0			10
2020	Communications or public affairs	20	20	43	0	18	0	0			10
2020	Administration and operations	33	37	15	4	6	4	0			20
2020	Human resources	40	29	7	0	24	0	0			15
2020	Other services to the public	56	27	13	0	4	0	0			20
2020	None of the above	44	33	7	0	7	9	0			10
2019	Communications or public affairs	59	35	0	5	0	0	0			10
2019	Administration and operations	52	24	10	5	5	0	5			20
2019	Human resources	60	24	0	0	16	0	0			10
2019	Project management	27	27	27	18	0	0	0			10
2019	Other services to the public	66	14	20	0	0	0	0			20
2019	None of the above	64	21	0	14	0	0	0			15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	45	24	10	20	0	45	55	10
2024	Administration and operations	24	51	17	8	0	24	76	20
2024	Human resources	55	23	7	0	16	55	45	10
2024	Project management	37	22	24	0	16	37	63	15
2024	Other services to the public	60	32	8	0	0	60	40	10
2022	Communications or public affairs	28	27	39	0	6			10
2022	Administration and operations	56	29	6	8	0			15
2022	Information technology	77	7	7	0	9			10
2022	None of the above	61	27	6	0	6			10
2020	Communications or public affairs	20	43	18	10	10			10
2020	Administration and operations	12	40	30	14	4			20
2020	Human resources	26	13	22	31	7			15
2020	Other services to the public	19	32	26	14	9			20
2020	None of the above	28	9	40	0	23			10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	46	26	28	0	0	0	46	54	10
2024	Administration and operations	23	40	29	8	0	0	23	77	20
2024	Human resources	31	39	14	8	8	0	31	69	10
2024	Project management	21	52	19	0	8	0	21	79	15
2024	Other services to the public	52	24	7	0	0	17	62	38	10
2022	Communications or public affairs	44	47	9	0	0	0			10
2022	Administration and operations	60	14	16	4	0	6			15
2022	Information technology	43	26	22	0	9	0			10
2022	None of the above	55	39	6	0	0	0			10
2020	Communications or public affairs	62	18	10	0	0	10			10
2020	Administration and operations	40	39	17	4	0	0			20
2020	Human resources	20	41	39	0	0	0			15
2020	Other services to the public	43	25	16	6	4	6			20
2020	None of the above	35	42	7	7	9	0			10
2019	Communications or public affairs	41	16	43	0	0	0			10
2019	Administration and operations	52	33	10	0	0	5			20
2019	Human resources	24	60	8	8	0	0			10
2019	Project management	45	27	0	27	0	0			10
2019	Other services to the public	55	34	11	0	0	0			20
2019	None of the above	79	14	0	7	0	0			15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	55	26	0	11	8	0	55	45	10
2024	Administration and operations	42	20	9	25	0	4	43	57	20
2024	Human resources	45	24	14	0	17	0	45	55	10
2024	Project management	34	10	23	16	16	0	34	66	15
2024	Other services to the public	32	18	34	16	0	0	32	68	10
2022	Communications or public affairs	64	8	8	11	0	9			10
2022	Administration and operations	58	10	15	10	0	6			15
2022	Information technology	69	7	7	0	17	0			10
2022	None of the above	70	20	0	0	10	0			10
2020	Communications or public affairs	60	20	20	0	0	0			10
2020	Administration and operations	59	27	14	0	0	0			25
2020	Human resources	54	7	22	10	7	0			15
2020	Other services to the public	46	17	26	10	0	0			20
2020	None of the above	42	35	7	7	0	9			10
2019	Communications or public affairs	65	30	5	0	0	0			10
2019	Administration and operations	52	19	19	5	0	5			20
2019	Human resources	92	0	0	0	8	0			10
2019	Project management	55	9	27	9	0	0			10
2019	Other services to the public	54	27	20	0	0	0			20
2019	None of the above	64	21	0	14	0	0			15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	54	38	0	0	8	0	54	46	10
2024	Administration and operations	46	41	8	0	0	4	48	52	20
2024	Human resources	52	34	7	8	0	0	52	48	10
2024	Project management	28	57	8	7	0	0	28	72	15
2024	Other services to the public	41	23	35	0	0	0	41	59	10
2022	Communications or public affairs	45	44	11	0	0	0			10
2022	Administration and operations	71	22	0	6	0	0			15
2022	Information technology	76	15	0	0	9	0			10
2022	None of the above	71	29	0	0	0	0			10
2020	Communications or public affairs	38	30	20	13	0	0			10
2020	Administration and operations	45	41	14	0	0	0			20
2020	Human resources	56	28	0	10	7	0			15
2020	Other services to the public	50	17	17	15	0	0			20
2020	None of the above	60	16	16	0	7	0			10

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	90	10	0	0	0	0	0	90	10	10
2024	Administration and operations	55	15	12	6	4	4	5	60	40	20
2024	Human resources	69	9	7	0	8	0	8	74	26	10
2024	Project management	73	9	0	0	18	0	0	73	27	10
2024	Other services to the public	83	9	0	7	0	0	0	83	17	10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	85	8	0	0	8	0	85	15	10
2024	Administration and operations	59	6	16	10	0	9	65	35	20
2024	Human resources	45	23	7	0	17	8	49	51	10
2024	Project management	68	9	7	0	16	0	68	32	15
2024	Other services to the public	75	0	8	7	0	9	83	17	10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	66	17	0	18	0	0	66	34	10
2024	Administration and operations	64	15	8	0	0	13	74	26	20
2024	Human resources	38	9	23	0	16	14	44	56	10
2024	Project management	70	16	0	0	8	6	75	25	15
2024	Other services to the public	75	0	25	0	0	0	75	25	10
2022	Communications or public affairs	70	14	0	0	8	9			10
2022	Administration and operations	82	6	0	6	0	6			15
2022	Information technology	83	7	0	0	10	0			10
2022	None of the above	85	0	9	0	6	0			10
2020	Communications or public affairs	72	10	0	0	8	10			10
2020	Administration and operations	43	21	20	11	0	5			25
2020	Human resources	52	15	10	7	17	0			15
2020	Other services to the public	77	15	4	4	0	0			20
2020	None of the above	65	9	9	0	16	0			10
2019	Communications or public affairs	74	0	10	5	10	0			10
2019	Administration and operations	57	14	10	5	10	5			20
2019	Human resources	76	8	0	0	16	0			10
2019	Project management	55	18	9	18	0	0			10
2019	Other services to the public	62	25	12	0	0	0			20
2019	None of the above	64	29	7	0	0	0			15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	45	37	10	0	8	0	0	45	55	10
2024	Administration and operations	59	28	5	0	0	0	8	64	36	20
2024	Human resources	25	29	7	0	25	0	14	29	71	10
2024	Project management	37	49	7	0	0	0	6	40	60	15
2024	Other services to the public	75	25	0	0	0	0	0	75	25	10
2022	Communications or public affairs	59	28	0	14	0	0	0			10
2022	Administration and operations	62	20	12	0	0	6	0			15
2022	Information technology	54	14	15	8	9	0	0			10
2022	None of the above	53	41	0	6	0	0	0			10
2020	Communications or public affairs	70	30	0	0	0	0	0			10
2020	Administration and operations	61	16	14	4	0	0	5			25
2020	Human resources	54	7	29	0	10	0	0			15
2020	Other services to the public	77	23	0	0	0	0	0			20
2020	None of the above	47	44	0	9	0	0	0			10
2019	Communications or public affairs	84	16	0	0	0	0	0			10
2019	Administration and operations	52	24	14	0	5	0	5			20
2019	Human resources	40	52	8	0	0	0	0			10
2019	Project management	45	36	18	0	0	0	0			10
2019	Other services to the public	34	50	16	0	0	0	0			20
2019	None of the above	57	29	14	0	0	0	0			15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	45	0	37	10	8	0	45	55	10
2024	Administration and operations	52	14	30	0	0	4	55	45	20
2024	Human resources	46	9	9	7	15	14	54	46	10
2024	Project management	52	24	10	0	8	6	56	44	15
2024	Other services to the public	52	24	7	0	0	17	63	37	10
2022	Communications or public affairs	58	11	17	14	0	0			10
2022	Administration and operations	66	21	13	0	0	0			15
2022	Information technology	39	22	30	0	9	0			10
2022	None of the above	65	12	18	0	6	0			10
2020	Communications or public affairs	53	10	20	10	8	0			10
2020	Administration and operations	48	12	17	14	9	0			25
2020	Human resources	37	29	10	7	17	0			15
2020	Other services to the public	62	17	10	12	0	0			20
2020	None of the above	40	28	7	9	16	0			10
2019	Communications or public affairs	69	10	5	5	10	0			10
2019	Administration and operations	52	10	19	5	10	5			20
2019	Human resources	68	16	0	0	16	0			10
2019	Project management	36	9	36	9	9	0			10
2019	Other services to the public	59	18	23	0	0	0			20
2019	None of the above	57	14	21	7	0	0			15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	72	19	0	0	0	0	9	79	21	10
2024	Administration and operations	55	4	0	4	0	0	37	87	13	20
2024	Human resources	33	16	20	0	0	8	23	48	52	10
2024	Project management	32	19	9	0	0	0	40	53	47	15
2024	Other services to the public	51	0	15	0	0	0	34	77	23	10
2022	Communications or public affairs	51	8	6	6	0	0	30			10
2022	Administration and operations	63	13	0	0	0	0	24			15
2022	Information technology	65	7	0	0	9	0	19			10
2022	None of the above	54	31	0	0	7	0	9			10
2020	Communications or public affairs	57	0	0	0	0	0	43			10
2020	Administration and operations	47	0	4	0	0	0	49			25
2020	Human resources	61	10	7	7	0	0	15			15
2020	Other services to the public	71	6	10	0	4	0	8			20
2020	None of the above	56	26	0	0	0	0	19			10
2019	Communications or public affairs	56	5	0	0	0	0	39			10
2019	Administration and operations	62	10	0	5	0	0	24			20
2019	Human resources	68	8	0	0	0	0	24			10
2019	Project management	70	10	10	0	0	0	10			10
2019	Other services to the public	38	36	0	0	0	0	27			20
2019	None of the above	79	0	0	0	0	0	21			15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	81	0	10	0	0	9	89	11	10
2024	Administration and operations	56	17	10	0	6	12	63	37	20
2024	Human resources	39	16	7	0	0	39	64	36	10
2024	Project management	29	56	0	0	9	6	31	69	15
2024	Other services to the public	27	57	8	0	8	0	27	73	10
2022	Communications or public affairs	55	36	9	0	0	0			10
2022	Administration and operations	74	13	13	0	0	0			15
2022	Information technology	59	24	8	0	9	0			10
2022	None of the above	74	20	0	6	0	0			10
2020	Communications or public affairs	80	10	10	0	0	0			10
2020	Administration and operations	52	40	4	4	0	0			25
2020	Human resources	69	22	10	0	0	0			15
2020	Other services to the public	62	25	8	0	4	0			20
2020	None of the above	74	16	0	0	0	9			10
2019	Communications or public affairs	72	23	0	5	0	0			10
2019	Administration and operations	76	14	5	0	0	5			20
2019	Human resources	84	8	8	0	0	0			10
2019	Project management	55	45	0	0	0	0			10
2019	Other services to the public	45	43	12	0	0	0			20
2019	None of the above	86	14	0	0	0	0			15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	63	19	18	0	0	0	0	63	37	10
2024	Administration and operations	28	33	7	13	11	0	8	31	69	20
2024	Human resources	40	15	8	8	7	0	23	51	49	10
2024	Project management	77	8	0	0	8	0	6	83	17	15
2024	Other services to the public	50	8	8	0	0	0	33	76	24	10
2022	Communications or public affairs	91	9	0	0	0	0	0			10
2022	Administration and operations	79	6	9	0	0	0	6			15
2022	Information technology	76	7	0	8	9	0	0			10
2022	None of the above	82	10	8	0	0	0	0			10
2020	Communications or public affairs	90	0	0	0	0	10	0			10
2020	Administration and operations	58	15	19	4	0	0	4			25
2020	Human resources	69	15	17	0	0	0	0			15
2020	Other services to the public	85	10	6	0	0	0	0			20
2020	None of the above	74	9	7	0	0	0	9			10
2019	Communications or public affairs	72	18	5	5	0	0	0			10
2019	Administration and operations	81	10	0	5	0	0	5			20
2019	Human resources	56	16	0	0	28	0	0			10
2019	Project management	91	0	0	0	9	0	0			10
2019	Other services to the public	57	7	16	4	0	0	16			20
2019	None of the above	100	0	0	0	0	0	0			15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	38	54	8	0	0	0	0	38	62	10
2024	Administration and operations	45	21	25	8	0	0	0	45	55	20
2024	Human resources	37	26	29	0	0	8	0	40	60	10
2024	Project management	60	34	0	0	0	0	6	64	36	15
2024	Other services to the public	16	33	26	8	0	0	17	19	81	10
2022	Communications or public affairs	51	17	23	9	0	0	0			10
2022	Administration and operations	49	18	27	0	0	0	6			15
2022	Information technology	47	0	28	7	18	0	0			10
2022	None of the above	58	15	27	0	0	0	0			10
2020	Communications or public affairs	47	20	20	13	0	0	0			10
2020	Administration and operations	62	26	4	4	4	0	0			25
2020	Human resources	20	39	24	17	0	0	0			15
2020	Other services to the public	40	45	11	0	0	0	4			20
2020	None of the above	42	42	7	0	0	0	9			10
2019	Communications or public affairs	56	23	10	5	0	0	5			10
2019	Administration and operations	62	19	10	5	0	0	5			20
2019	Human resources	76	16	0	8	0	0	0			10
2019	Project management	64	27	9	0	0	0	0			10
2019	Other services to the public	44	32	20	4	0	0	0			15
2019	None of the above	62	23	8	8	0	0	0			15

Question 74. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	29	37	9	25	0	29	34	10
2024	Administration and operations	11	30	41	15	4	0	41	19	20
2024	Human resources	0	27	51	7	16	0	27	22	10
2024	Project management	0	38	37	17	8	0	38	25	15
2024	Other services to the public	0	35	25	31	0	9	39	34	10
2022	Communications or public affairs	0	48	33	6	14	0	48	19	10
2022	Administration and operations	12	28	27	33	0	0	41	33	15
2022	Information technology	15	21	25	29	9	0	37	39	10
2022	None of the above	9	45	28	12	6	0	54	18	10
2020	Communications or public affairs	20	0	53	10	18	0	20	28	10
2020	Administration and operations	12	40	34	14	0	0	52	14	25
2020	Human resources	0	22	28	26	24	0	22	51	15
2020	Other services to the public	6	39	34	17	4	0	45	21	20
2020	None of the above	35	33	16	9	7	0	67	16	10
2019	Communications or public affairs	36	28	21	16	0	0	64	16	10
2019	Administration and operations	14	38	43	0	5	0	52	5	20
2019	Human resources	0	60	16	8	16	0	60	24	10
2019	Project management	9	45	27	18	0	0	55	18	10
2019	Other services to the public	36	18	43	4	0	0	54	4	20
2019	None of the above	29	29	21	21	0	0	57	21	15

Question 75. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	8	45	22	0	0	0	22	33	10
2024	Administration and operations	9	12	43	28	8	0	0	37	21	20
2024	Human resources	16	16	30	39	0	0	0	39	31	10
2024	Project management	8	17	60	15	0	0	0	15	25	15
2024	Other services to the public	16	8	34	17	0	9	17	23	32	10
2022	Communications or public affairs	6	15	71	7	0	0	0	7	21	10
2022	Administration and operations	7	23	25	39	6	0	0	45	30	15
2022	Information technology	15	34	14	21	15	0	0	36	50	10
2022	None of the above	0	20	49	22	9	0	0	31	20	10
2020	Communications or public affairs	18	33	30	10	10	0	0	20	51	10
2020	Administration and operations	4	19	34	34	8	0	0	43	23	25
2020	Human resources	24	34	28	15	0	0	0	15	58	15
2020	Other services to the public	4	32	33	10	20	0	0	30	37	20
2020	None of the above	7	16	40	37	0	0	0	37	23	10
2019	Communications or public affairs	5	33	51	0	10	0	0	10	39	10
2019	Administration and operations	5	10	48	19	19	0	0	38	14	20
2019	Human resources	24	0	16	24	36	0	0	60	24	10
2019	Project management	0	27	36	27	9	0	0	36	27	10
2019	Other services to the public	13	7	35	24	20	0	0	44	20	15
2019	None of the above	7	29	21	14	29	0	0	43	36	15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	49	9	34	8	0	49	42	10
2024	Administration and operations	8	59	26	4	4	0	66	8	20
2024	Human resources	22	53	0	17	8	0	75	25	10
2024	Project management	0	66	9	17	8	0	66	25	15
2024	Other services to the public	0	28	25	23	8	17	33	37	10
2022	Communications or public affairs	19	51	17	0	14	0	70	14	10
2022	Administration and operations	28	37	9	21	0	6	69	22	15
2022	Information technology	34	15	14	15	0	22	63	19	10
2022	None of the above	16	49	15	15	6	0	65	21	10
2020	Communications or public affairs	10	30	10	33	8	10	44	45	10
2020	Administration and operations	16	59	16	9	0	0	74	9	25
2020	Human resources	52	31	17	0	0	0	83	0	15
2020	Other services to the public	29	31	10	26	4	0	60	30	20
2020	None of the above	9	51	26	7	7	0	60	14	10
2019	Communications or public affairs	36	39	5	16	0	5	78	16	10
2019	Administration and operations	14	43	14	24	5	0	57	29	20
2019	Human resources	40	60	0	0	0	0	100	0	10
2019	Project management	0	64	27	9	0	0	64	9	10
2019	Other services to the public	16	27	27	23	0	7	46	25	20
2019	None of the above	7	50	21	21	0	0	57	21	15

Question 77. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2024	Communications or public affairs	0	38	24	30	8	10
2024	Administration and operations	4	30	58	8	0	20
2024	Human resources	0	16	53	23	8	10
2024	Project management	0	19	56	17	8	15
2024	Other services to the public	0	8	41	43	8	10
2022	Communications or public affairs	7	19	53	21	0	10
2022	Administration and operations	12	19	49	6	13	15
2022	Information technology	26	15	17	18	25	10
2022	None of the above	18	28	27	27	0	10

Question 78. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	54	24	10	11	0	0	0	79	11	10
2024	Administration and operations	47	42	7	0	0	4	0	92	0	20
2024	Human resources	61	32	0	0	7	0	0	93	7	10
2024	Project management	50	32	10	0	8	0	0	82	8	15
2024	Other services to the public	42	50	7	0	0	0	0	93	0	10
2022	Communications or public affairs	47	28	24	0	0	0	0	76	0	10
2022	Administration and operations	57	21	10	0	6	6	0	83	6	15
2022	Information technology	59	9	14	7	0	0	11	77	8	10
2022	None of the above	46	21	34	0	0	0	0	66	0	10
2020	Communications or public affairs	30	30	10	8	10	13	0	68	20	10
2020	Administration and operations	44	30	20	6	0	0	0	75	6	20
2020	Human resources	42	31	10	0	17	0	0	74	17	15
2020	Other services to the public	42	36	12	6	4	0	0	78	10	20
2020	None of the above	33	44	0	0	7	9	7	92	8	10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	62	27	0	11	0	0	0	89	11	10
2024	Administration and operations	39	31	12	15	0	4	0	73	15	20
2024	Human resources	39	32	7	0	16	8	0	76	17	10
2024	Project management	62	30	0	0	8	0	0	92	8	15
2024	Other services to the public	44	32	0	7	0	17	0	91	9	10
2022	Communications or public affairs	35	48	0	8	0	9	0	92	8	10
2022	Administration and operations	56	22	10	6	6	0	0	78	12	15
2022	Information technology	51	8	23	0	7	0	11	66	8	10
2022	None of the above	31	30	6	34	0	0	0	61	34	10
2020	Communications or public affairs	30	20	20	0	31	0	0	49	31	10
2020	Administration and operations	33	30	15	22	0	0	0	63	22	25
2020	Human resources	42	22	19	7	10	0	0	64	17	15
2020	Other services to the public	29	32	15	18	0	6	0	64	19	20
2020	None of the above	19	40	0	0	7	9	26	89	11	10

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	79	21	0	0	0	0	0	100	0	10
2024	Administration and operations	48	25	8	15	0	4	0	76	15	20
2024	Human resources	39	37	8	0	16	0	0	76	16	10
2024	Project management	69	23	0	0	8	0	0	92	8	15
2024	Other services to the public	51	49	0	0	0	0	0	100	0	10
2022	Communications or public affairs	69	14	0	8	0	9	0	92	8	10
2022	Administration and operations	76	12	6	0	6	0	0	88	6	15
2022	Information technology	66	11	23	0	0	0	0	77	0	10
2022	None of the above	37	33	20	10	0	0	0	70	10	10
2020	Communications or public affairs	40	20	13	10	18	0	0	59	28	10
2020	Administration and operations	56	16	11	18	0	0	0	72	18	25
2020	Human resources	52	22	10	0	17	0	0	74	17	15
2020	Other services to the public	57	34	4	4	0	0	0	92	4	20
2020	None of the above	44	33	0	0	7	9	7	92	8	10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	28	0	29	26	0	46	54	10
2024	Administration and operations	4	44	20	28	4	0	48	32	20
2024	Human resources	8	40	7	16	29	0	48	45	10
2024	Project management	7	33	8	35	16	0	40	51	15
2024	Other services to the public	0	52	24	8	16	0	52	24	10
2022	Communications or public affairs	18	18	16	42	6	0	36	48	10
2022	Administration and operations	29	33	6	32	0	0	62	32	15
2022	Information technology	7	47	21	15	9	0	55	25	10
2022	None of the above	28	24	14	10	15	8	57	28	10
2020	Communications or public affairs	10	10	20	20	41	0	20	60	10
2020	Administration and operations	16	30	24	12	18	0	45	30	25
2020	Human resources	6	39	18	18	18	0	45	36	10
2020	Other services to the public	20	38	17	17	8	0	58	25	20
2020	None of the above	9	19	26	23	7	16	33	36	10
2019	Communications or public affairs	18	41	16	10	16	0	59	26	10
2019	Administration and operations	14	38	5	29	14	0	52	43	20
2019	Human resources	16	44	8	8	24	0	60	32	10
2019	Project management	0	27	64	0	9	0	27	9	10
2019	Other services to the public	20	39	18	11	0	12	67	12	20
2019	None of the above	29	29	21	7	14	0	57	21	15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2020	Other services to the public	29	45	8	18	0	0	0	74	18	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	Communications or public affairs	0	100	10
2024	Administration and operations	26	74	20
2024	Human resources	25	75	10
2024	Project management	23	77	15
2024	Other services to the public	25	75	10
2022	Communications or public affairs	9	91	10
2022	Administration and operations	7	93	15
2022	Information technology	0	100	10
2022	None of the above	10	90	10
2020	Communications or public affairs	10	90	10
2020	Administration and operations	5	95	25
2020	Human resources	39	61	15
2020	Other services to the public	0	100	20
2020	None of the above	7	93	10
2019	Communications or public affairs	5	95	10
2019	Administration and operations	10	90	20
2019	Human resources	16	84	10
2019	Project management	18	82	10
2019	Other services to the public	11	89	20
2019	None of the above	7	93	15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	54	17	19	10	0	0	0	71	10	10
2024	Administration and operations	31	28	19	8	0	9	5	69	9	20
2024	Human resources	45	32	7	0	17	0	0	77	17	10
2024	Project management	33	36	0	8	16	8	0	74	26	15
2024	Other services to the public	49	32	11	0	0	0	9	88	0	10
2022	Communications or public affairs	54	24	9	8	0	0	6	82	8	10
2022	Administration and operations	56	32	6	0	0	0	6	94	0	15
2022	Information technology	51	15	7	7	0	20	0	82	9	10
2022	None of the above	46	12	20	8	0	0	14	67	10	10
2020	Communications or public affairs	49	33	10	0	8	0	0	82	8	10
2020	Administration and operations	30	37	17	0	0	0	17	80	0	25
2020	Human resources	66	17	0	0	17	0	0	83	17	15
2020	Other services to the public	57	33	10	0	0	0	0	90	0	20
2020	None of the above	23	28	9	9	7	7	16	67	21	10

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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	Communications or public affairs	0	63	10
2024	Administration and operations	11	64	20
2024	Human resources	9	83	10
2024	Project management	8	85	15
2024	Other services to the public	17	60	10
2022	Communications or public affairs	17	76	10
2022	Administration and operations	20	65	15
2022	Information technology	0	85	10
2022	None of the above	30	55	10
2020	Communications or public affairs	20	51	10
2020	Administration and operations	24	63	25
2020	Human resources	13	80	15
2020	Other services to the public	13	68	20
2020	None of the above	42	49	10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	10	26	0	0	11	27	42	58	10
2024	Administration and operations	47	17	0	0	0	11	25	73	27	20
2024	Human resources	29	25	0	7	8	8	24	43	57	10
2024	Project management	22	31	25	0	8	0	14	26	74	15
2024	Other services to the public	32	0	8	0	0	11	49	80	20	10
2022	Communications or public affairs	74	9	0	17	0	0	0			10
2022	Administration and operations	44	20	4	0	6	0	25			15
2022	Information technology	73	0	7	0	0	9	11			10
2022	None of the above	53	0	0	0	6	0	41			10
2020	Communications or public affairs	77	23	0	0	0	0	0			10
2020	Administration and operations	32	8	8	8	12	0	32			25
2020	Human resources	47	15	17	15	0	0	7			15
2020	Other services to the public	56	13	0	10	4	0	17			20
2020	None of the above	67	14	0	9	0	9	0			10
2019	Communications or public affairs	16	41	16	5	5	0	18			10
2019	Administration and operations	52	14	5	19	0	0	10			20
2019	Human resources	68	8	8	8	0	0	8			10
2019	Project management	45	18	0	9	9	0	18			10
2019	Other services to the public	30	36	7	11	0	0	16			20
2019	None of the above	50	14	7	0	7	7	14			15

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Date modified:: 2019-03-01

2024 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 103. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Question 7. I have support at work to balance my work and personal life.

Question 8. I get a sense of satisfaction from my work.

Question 9. I receive meaningful recognition for work well done.

Question 10. I have clear work objectives.

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Question 12. Overall, I feel valued at work.

Question 13. I am proud of the work that I do.

Question 14. I have opportunities to provide input into decisions that affect my work.

Question 15. I am encouraged to be innovative or to take initiative in my work.

Question 16. I have support at work to provide a high level of service.

Question 17. Overall, I like my job.

Question 18. I can complete my assigned workload during my regular working hours.

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I feel that my immediate supervisor supports my career goals.

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 31. I am satisfied with the quality of supervision I receive.

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Question 34. I have confidence in the senior management of my department or agency.

Question 35. Senior management in my department or agency makes effective and timely decisions.

Question 36. Essential information flows effectively from senior management to staff.

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Question 39. I feel that change is managed well in my department or agency.

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 43. My department or agency does a good job of supporting employee career development.

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 48. My department or agency implements activities and practices that support a diverse workforce.

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 53. Overall, my department or agency treats me with respect.

Question 54. I would recommend my department or agency as a great place to work.

Question 55. I am satisfied with my department or agency.

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 57_1. Do you intend to leave your current position in the next two years?

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours