2024 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - PM

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 16 51 12 19 3 0 0 67 22 30
2024 PM-03 9 56 17 18 0 0 0 65 18 10
2022 PM 72 25 0 0 3 0 0 97 3 25
2020 PM 26 56 4 15 0 0 0 81 15 25

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 63 27 3 3 3 0 0 90 7 30
2024 PM-03 55 37 0 8 0 0 0 92 8 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 50 34 0 10 7 0 0 83 17 30
2024 PM-03 45 35 0 11 8 0 0 81 19 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 23 43 15 11 9 0 0 65 20 30
2024 PM-03 18 45 29 8 0 0 0 63 8 10
2022 PM 41 48 0 8 3 0 0 90 10 25
2020 PM 19 56 15 11 0 0 0 74 11 25
2019 PM 44 41 4 7 4 0 0 85 11 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 15 55 15 12 3 0 0 69 16 30
2024 PM-03 19 70 10 0 0 0 0 90 0 10
2022 PM 32 34 10 17 7 0 0 66 24 25
2020 PM 22 59 7 4 7 0 0 81 11 25
2019 PM 33 37 22 7 0 0 0 70 7 25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 21 37 19 20 3 0 0 58 23 30
2024 PM-03 20 16 38 26 0 0 0 36 26 10
2022 PM 34 45 0 12 8 0 0 80 20 25
2020 PM 30 44 19 7 0 0 0 74 7 25
2019 PM 42 42 4 12 0 0 0 85 12 25

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 22 44 18 9 8 0 0 65 17 30
2024 PM-03 10 43 27 8 11 0 0 53 19 10
2022 PM 40 36 4 8 8 0 4 79 16 25
2020 PM 37 37 11 15 0 0 0 74 15 25
2019 PM 52 33 4 7 4 0 0 85 11 25

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 42 13 3 5 0 0 79 8 30
2024 PM-03 25 38 26 0 11 0 0 63 11 10
2022 PM 41 31 4 17 7 0 0 72 24 25
2020 PM 22 52 4 19 4 0 0 74 22 25
2019 PM 48 37 4 7 4 0 0 85 11 25

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 25 43 11 18 3 0 0 68 21 30
2024 PM-03 36 44 0 19 0 0 0 81 19 10
2022 PM 49 41 4 0 5 0 0 91 5 25
2020 PM 15 56 11 15 4 0 0 70 19 25
2019 PM 33 41 7 15 4 0 0 74 19 25

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 36 46 11 3 3 0 0 83 6 30
2024 PM-03 27 54 19 0 0 0 0 81 0 10
2022 PM 37 32 14 14 3 0 0 69 17 25
2020 PM 15 44 7 22 11 0 0 59 33 25
2019 PM 37 44 7 7 4 0 0 81 11 25

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 53 44 3 0 0 0 0 97 0 30
2024 PM-03 46 54 0 0 0 0 0 100 0 10
2022 PM 61 14 0 22 3 0 0 76 24 25
2020 PM 37 41 7 11 4 0 0 78 15 25
2019 PM 63 26 7 0 4 0 0 89 4 25

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 30 45 14 3 8 0 0 75 11 30
2024 PM-03 26 45 9 8 11 0 0 71 19 10
2022 PM 46 34 5 10 5 0 0 80 15 25
2020 PM 19 44 15 15 7 0 0 63 22 25
2019 PM 48 22 15 7 7 0 0 70 15 25

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 59 30 7 5 0 0 0 89 5 30
2024 PM-03 35 45 9 11 0 0 0 80 11 10
2022 PM 48 37 12 0 2 0 0 85 2 25
2020 PM 41 37 11 7 4 0 0 78 11 25
2019 PM 65 19 8 4 4 0 0 85 8 25

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 23 50 14 7 7 0 0 73 13 30
2024 PM-03 20 44 19 9 8 0 0 64 17 10
2022 PM 24 46 8 17 5 0 0 70 22 25
2020 PM 19 44 15 11 11 0 0 63 22 25
2019 PM 42 35 12 12 0 0 0 77 12 25

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 38 11 11 3 0 0 75 14 30
2024 PM-03 29 43 9 19 0 0 0 72 19 10
2022 PM 24 50 8 14 5 0 0 74 19 25
2020 PM 15 48 22 11 4 0 0 63 15 25
2019 PM 26 44 11 15 4 0 0 70 19 25

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 23 56 11 6 3 0 0 80 9 30
2024 PM-03 19 72 0 8 0 0 0 92 8 10
2022 PM 29 57 4 4 7 0 0 85 11 25
2020 PM 15 67 0 19 0 0 0 81 19 25
2019 PM 30 48 11 4 7 0 0 78 11 25

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 35 47 10 0 8 0 0 82 8 30
2024 PM-03 17 55 17 0 11 0 0 71 11 10
2022 PM 48 24 10 12 6 0 0 72 19 25
2020 PM 26 56 0 15 4 0 0 81 19 25
2019 PM 48 33 15 0 4 0 0 81 4 25

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 46 29 14 7 3 0 0 76 10 30
2024 PM-03 66 18 8 8 0 0 0 84 8 10
2022 PM 47 32 6 10 4 0 0 79 14 25
2020 PM 44 37 11 7 0 0 0 81 7 25
2019 PM 52 30 11 7 0 0 0 81 7 25

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 13 16 51 14 4 0 3 18 29 30
2024 PM-03 0 10 65 25 0 0 0 25 10 10
2022 PM 8 27 36 17 9 2 0 27 36 25
2020 PM 15 37 37 7 4 0 0 11 52 25
2019 PM 0 44 33 19 4 0 0 22 44 25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 14 15 38 30 4 0 0 34 28 30
2024 PM-03 9 28 44 19 0 0 0 19 37 10
2022 PM 20 29 32 14 5 0 0 19 49 25
2020 PM 11 41 33 11 4 0 0 15 52 25
2019 PM 4 33 41 19 4 0 0 22 37 25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 7 7 44 35 4 0 4 40 14 30
2024 PM-03 0 8 19 64 0 0 9 70 9 10
2022 PM 10 8 20 28 33 0 0 61 19 25
2020 PM 4 30 30 22 15 0 0 37 33 25
2019 PM 4 4 30 44 15 4 0 62 8 25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 27 23 3 4 0 0 7 70 30
2024 PM-03 37 28 36 0 0 0 0 0 64 10
2022 PM 13 25 17 31 9 0 4 42 40 25
2020 PM 19 19 33 22 7 0 0 30 37 25
2019 PM 4 19 26 26 22 0 4 50 23 25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 18 10 43 13 7 0 8 22 30 30
2024 PM-03 19 10 45 18 8 0 0 26 30 10
2022 PM 9 38 36 13 0 0 4 14 49 25
2020 PM 23 46 23 4 4 0 0 8 69 25
2019 PM 26 26 22 15 7 0 4 23 54 25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 10 18 24 38 4 3 3 45 29 30
2024 PM-03 0 20 34 38 0 8 0 41 22 10
2022 PM 10 28 27 21 9 0 4 32 40 25
2020 PM 4 30 41 22 4 0 0 26 33 25
2019 PM 7 11 30 37 15 0 0 52 19 25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 5 30 34 9 15 0 6 27 37 30
2024 PM-03 0 24 28 9 31 0 9 44 26 10
2022 PM 4 13 30 35 18 0 0 53 17 25
2020 PM 7 15 33 22 22 0 0 44 22 25
2019 PM 7 7 30 33 22 0 0 56 15 25
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 22 33 17 17 3 7 0 60 22 30
2024 PM-03 18 44 9 19 0 9 0 69 21 10
2022 PM 30 39 0 11 3 9 9 84 16 25
2020 PM 11 44 15 11 11 4 4 60 24 25
2019 PM 37 30 22 4 4 0 4 69 8 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 47 32 6 7 3 0 5 83 11 30
2024 PM-03 47 26 0 16 0 0 11 82 18 10
2022 PM 60 32 4 4 0 0 0 92 4 25
2020 PM 33 48 15 4 0 0 0 81 4 25
2019 PM 59 26 11 4 0 0 0 85 4 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 45 0 3 3 0 0 93 7 30
2024 PM-03 49 44 0 8 0 0 0 92 8 10
2022 PM 71 29 0 0 0 0 0 100 0 25
2020 PM 38 46 8 8 0 0 0 85 8 25
2019 PM 67 26 4 0 4 0 0 93 4 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 49 44 3 0 3 0 0 93 3 30
2024 PM-03 49 51 0 0 0 0 0 100 0 10
2022 PM 59 31 0 0 5 4 0 95 5 25
2020 PM 30 52 19 0 0 0 0 81 0 25
2019 PM 63 37 0 0 0 0 0 100 0 25

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 29 4 7 3 8 4 84 11 30
2024 PM-03 42 40 0 8 0 0 9 91 9 10
2022 PM 57 20 4 10 5 4 0 80 15 25

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 42 33 7 3 3 8 4 84 8 30
2024 PM-03 33 49 9 0 0 0 9 91 0 10
2022 PM 50 28 9 7 2 4 0 80 10 25
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 38 43 7 8 4 0 0 81 12 25
2024 PM-03 38 35 9 19 0 0 0 72 19 10
2022 PM 44 44 4 3 0 0 5 93 3 25
2020 PM 59 22 15 4 0 0 0 81 4 25
2019 PM 52 37 11 0 0 0 0 89 0 25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 46 0 7 4 0 0 90 10 25
2024 PM-03 38 54 0 8 0 0 0 92 8 10
2022 PM 36 51 6 7 0 0 0 87 7 25
2020 PM 33 37 7 15 7 0 0 70 22 25
2019 PM 44 44 11 0 0 0 0 89 0 25

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 53 33 7 3 4 0 0 86 7 25
2024 PM-03 56 27 17 0 0 0 0 83 0 10
2022 PM 57 27 4 4 3 0 4 88 7 25
2020 PM 41 33 19 7 0 0 0 74 7 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 51 36 0 7 4 0 3 89 11 25
2024 PM-03 46 38 0 8 0 0 8 91 9 10
2022 PM 59 35 4 0 3 0 0 93 3 25
2020 PM 26 44 7 15 4 4 0 73 19 25
2019 PM 56 26 19 0 0 0 0 81 0 25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 57 28 7 0 7 0 0 86 7 25
2024 PM-03 55 28 9 0 8 0 0 83 8 10
2022 PM 66 27 0 0 3 4 0 97 3 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 50 33 7 3 7 0 0 83 10 25
2024 PM-03 47 36 9 0 8 0 0 83 8 10
2022 PM 57 28 8 4 3 0 0 86 6 25
2020 PM 33 33 11 19 4 0 0 67 22 25
2019 PM 59 37 4 0 0 0 0 96 0 25

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 81 13 3 0 4 0 0 94 4 25
2024 PM-03 84 16 0 0 0 0 0 100 0 10
2022 PM 89 11 0 0 0 0 0 100 0 25
2019 PM 89 11 0 0 0 0 0 100 0 25
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 15 41 25 8 8 3 0 58 16 30
2024 PM-03 0 51 30 0 11 8 0 55 12 10
2022 PM 25 41 19 0 5 9 0 73 6 25
2020 PM 19 30 15 30 7 0 0 48 37 25
2019 PM 19 19 19 26 15 4 0 38 42 25

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 14 31 28 11 0 4 27 40 30
2024 PM-03 0 9 45 18 19 0 9 10 41 10
2022 PM 20 21 23 26 10 0 0 41 36 25
2020 PM 11 15 30 33 11 0 0 26 44 25
2019 PM 7 22 11 30 26 4 0 31 58 25

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 6 33 37 11 0 0 18 49 30
2024 PM-03 0 8 38 35 19 0 0 8 54 10
2022 PM 12 31 13 34 10 0 0 42 45 25
2020 PM 7 15 15 41 22 0 0 22 63 25
2019 PM 7 11 15 26 41 0 0 19 67 25

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 12 34 35 7 0 0 24 42 30
2024 PM-03 0 8 29 55 8 0 0 8 63 10
2022 PM 4 29 8 49 9 0 0 33 59 25
2020 PM 7 33 4 37 19 0 0 41 56 25
2019 PM 4 7 15 41 30 4 0 12 73 25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 26 47 17 7 3 0 0 72 10 30
2024 PM-03 10 48 25 9 8 0 0 58 17 10
2022 PM 55 12 22 7 0 4 0 70 7 25
2020 PM 59 33 4 4 0 0 0 93 4 25
2019 PM 63 30 7 0 0 0 0 93 0 25
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 7 43 26 18 6 0 0 50 24 30
2024 PM-03 8 38 46 8 0 0 0 46 8 10
2022 PM 17 16 25 31 11 0 0 33 42 25
2020 PM 7 30 19 19 26 0 0 37 44 25
2019 PM 7 41 15 15 22 0 0 48 37 25

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 22 28 34 11 0 0 27 46 30
2024 PM-03 0 17 26 38 19 0 0 17 57 10
2022 PM 8 22 25 40 5 0 0 30 45 25
2020 PM 4 22 15 44 15 0 0 26 59 25
2019 PM 0 33 15 26 22 4 0 35 50 25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 18 46 14 5 8 7 3 71 14 30
2024 PM-03 0 56 25 0 11 8 0 61 12 10
2022 PM 28 40 0 8 9 14 0 79 21 25
2020 PM 19 37 11 22 7 4 0 58 31 25
2019 PM 37 33 19 11 0 0 0 70 11 25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 40 37 3 8 0 0 52 11 30
2024 PM-03 0 45 36 8 11 0 0 45 19 10
2022 PM 30 37 12 10 10 0 0 68 20 25
2020 PM 7 30 22 26 15 0 0 37 41 25
2019 PM 22 22 37 15 4 0 0 44 19 25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 34 29 3 8 22 0 49 14 30
2024 PM-03 0 19 54 0 11 16 0 23 13 10
2022 PM 23 29 8 10 9 22 0 66 24 25
2020 PM 0 22 33 15 22 7 0 24 40 25
2019 PM 4 30 37 22 4 4 0 35 27 25

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 39 17 26 14 0 0 43 40 30
2024 PM-03 0 34 28 27 11 0 0 34 38 10
2022 PM 14 42 14 16 9 5 0 59 26 25
2020 PM 11 22 33 26 7 0 0 33 33 25
2019 PM 15 30 30 22 0 4 0 46 23 25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 30 41 7 3 14 0 6 32 68 30
2024 PM-03 25 41 17 0 17 0 0 25 75 10
2022 PM 41 13 27 2 3 0 15 25
2020 PM 41 26 15 4 7 0 7 25
2019 PM 59 22 11 4 4 0 0 25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 36 4 0 3 20 0 38 57 43 30
2024 PM-03 46 0 0 0 9 0 45 84 16 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 49 18 7 0 3 3 19 63 37 30
2024 PM-03 48 18 8 0 0 0 26 65 35 10
2022 PM 55 6 8 0 3 0 28 25
2020 PM 74 19 7 0 0 0 0 25
2019 PM 85 7 7 0 0 0 0 25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 53 3 7 12 3 3 18 67 33 30
2024 PM-03 56 0 18 10 0 0 16 66 34 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 18 11 5 3 0 18 55 45 30
2024 PM-03 56 17 20 0 0 0 8 61 39 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 9 4 18 35 23 5 7 14 66 30
2024 PM-03 0 0 28 44 11 0 17 0 66 10
2022 PM 18 24 10 17 31 0 0 42 48 25
2020 PM 7 19 11 33 30 0 0 26 63 25
2019 PM 7 30 15 22 26 0 0 37 48 25

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 16 48 20 13 3 0 0 63 17 30
2024 PM-03 10 46 25 19 0 0 0 56 19 10
2022 PM 19 50 18 8 5 0 0 69 13 25
2020 PM 7 52 30 7 4 0 0 59 11 25
2019 PM 15 52 33 0 0 0 0 67 0 25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 10 52 21 10 3 3 0 64 14 30
2024 PM-03 0 65 27 8 0 0 0 65 8 10
2022 PM 32 42 8 10 9 0 0 73 19 25
2020 PM 7 48 26 11 0 7 0 60 12 25
2019 PM 30 30 30 11 0 0 0 59 11 25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 17 35 28 7 3 10 0 57 11 30
2024 PM-03 0 46 39 0 0 16 0 54 0 10
2022 PM 27 30 17 12 4 6 4 63 18 25
2020 PM 11 26 30 19 11 4 0 38 31 25
2019 PM 15 41 22 7 4 7 4 63 13 25

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 11 12 25 4 3 42 3 42 13 30
2024 PM-03 0 8 20 0 0 72 0 28 0 10
2022 PM 11 20 47 14 4 0 4 32 20 25
2020 PM 11 33 22 22 7 4 0 46 31 25

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 28 40 18 3 3 3 4 73 7 30
2024 PM-03 16 40 27 8 0 0 9 61 9 10
2022 PM 43 35 4 10 5 4 0 80 15 25
2020 PM 26 37 19 15 4 0 0 63 19 25

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 3 0 17 3 26 7 44 59 7 30
2024 PM-03 0 0 10 8 16 0 66 70 0 10
2022 PM 3 15 10 8 23 4 39 53 30 25

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 9 17 0 3 62 4 39 10 30
2024 PM-03 0 8 9 0 0 73 9 46 0 10
2022 PM 0 26 20 0 7 47 0 49 13 25

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 33 45 11 4 8 0 0 78 11 30
2024 PM-03 18 53 17 0 11 0 0 72 11 10
2022 PM 38 44 8 5 5 0 0 81 10 25
2020 PM 33 44 4 19 0 0 0 78 19 25
2019 PM 44 33 11 11 0 0 0 78 11 25

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 19 40 23 10 8 0 0 58 18 30
2024 PM-03 9 46 25 9 11 0 0 55 20 10
2022 PM 26 39 22 8 5 0 0 65 13 25
2020 PM 15 22 22 30 7 4 0 38 38 25
2019 PM 22 41 7 19 11 0 0 63 30 25

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 14 47 18 13 8 0 0 61 21 30
2024 PM-03 9 28 34 17 11 0 0 37 29 10
2022 PM 22 44 10 19 5 0 0 66 24 25
2020 PM 19 15 22 33 11 0 0 33 44 25
2019 PM 22 30 22 26 0 0 0 52 26 25
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 21 33 11 15 15 5 0 57 31 30
2024 PM-03 18 18 19 24 20 0 0 36 45 10
2022 PM 32 31 13 11 13 0 0 63 24 25
2020 PM 19 37 15 11 19 0 0 56 30 25
2019 PM 19 44 11 26 0 0 0 63 26 25

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 PM 36 33 31 30
2024 PM-03 54 19 26 10
2022 PM 38 35 28 25
2020 PM 44 11 44 25
2019 PM 26 15 59 25

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 PM 9 8 73 0 11 0 10
2020 PM 0 42 50 8 0 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 19 81 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM-03 0 8 10 9 11 52 9 21 53 10
2020 PM 0 0 19 30 19 30 4 0 72 25
2019 PM 0 22 33 11 7 15 11 30 25 25

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM-03 0 38 26 0 11 24 0 50 15 10
2020 PM 0 19 33 15 22 11 0 21 42 25
2019 PM 11 33 26 19 0 7 4 50 21 25
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM-03 0 0 27 0 0 64 9 0 0 10
2020 PM 4 0 41 11 7 33 4 6 29 25
2019 PM 4 15 37 4 0 30 11 31 6 25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM-03 0 38 18 11 0 32 0 56 16 10
2020 PM 4 26 37 15 0 19 0 36 18 25
2019 PM 19 26 26 4 0 22 4 60 5 25
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 47 28 15 7 0 0 3 48 52 30
2024 PM-03 54 20 26 0 0 0 0 54 46 10
2022 PM 49 30 13 8 0 0 0 25
2020 PM 44 30 15 11 0 0 0 25
2019 PM 33 30 11 15 11 0 0 25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 35 22 24 14 0 0 4 96 30
2024 PM-03 0 38 37 25 0 0 0 0 100 10
2022 PM 23 33 15 8 21 0 0 25
2020 PM 15 48 11 15 11 0 0 25
2019 PM 26 33 22 19 0 0 0 25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 8 42 35 8 7 0 0 8 92 25
2024 PM-03 0 60 31 9 0 0 0 0 100 10
2022 PM 36 24 29 0 10 0 0 25
2020 PM 11 41 19 15 15 0 0 25
2019 PM 37 30 11 19 0 0 4 25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 10 25 23 38 0 0 4 96 30
2024 PM-03 0 8 19 28 45 0 0 0 100 10
2022 PM 14 22 43 4 17 0 0 25
2020 PM 11 19 37 19 15 0 0 25
2019 PM 19 33 26 19 0 0 4 25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 32 27 11 10 6 0 14 37 63 30
2024 PM-03 33 31 9 8 0 0 19 41 59 10
2022 PM 63 17 12 2 6 0 0 25
2020 PM 44 37 7 4 7 0 0 25
2019 PM 52 33 7 7 0 0 0 25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 24 33 21 10 13 0 0 24 76 30
2024 PM-03 18 48 16 0 18 0 0 18 82 10
2022 PM 38 36 16 4 6 0 0 25
2020 PM 33 26 22 11 7 0 0 25
2019 PM 30 26 37 7 0 0 0 25

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 14 40 31 3 8 0 4 14 86 30
2024 PM-03 9 54 17 0 11 0 9 10 90 10
2022 PM 19 35 23 11 13 0 0 25
2020 PM 7 33 44 7 7 0 0 25
2019 PM 19 41 30 4 7 0 0 25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 13 44 17 11 15 0 0 13 87 30
2024 PM-03 8 54 18 9 11 0 0 8 92 10
2022 PM 28 24 23 14 11 0 0 25
2020 PM 7 33 26 26 7 0 0 25
2019 PM 7 41 26 22 0 0 4 25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 28 23 27 11 11 0 0 28 72 30
2024 PM-03 45 10 25 9 11 0 0 45 55 10
2022 PM 17 42 24 9 7 0 0 25
2020 PM 11 19 44 22 4 0 0 25
2019 PM 19 48 7 15 7 0 4 25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 32 30 17 10 8 0 3 33 67 30
2024 PM-03 47 34 9 0 11 0 0 47 53 10
2022 PM 59 22 9 4 5 0 0 25
2020 PM 27 35 27 4 8 0 0 25
2019 PM 48 33 11 7 0 0 0 25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 42 22 26 3 7 0 0 42 58 30
2024 PM-03 63 9 19 0 9 0 0 63 37 10
2022 PM 36 31 17 10 5 0 0 25
2020 PM 7 26 33 26 7 0 0 25

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 28 36 27 3 6 0 0 28 72 30
2024 PM-03 38 25 37 0 0 0 0 38 62 10
2022 PM 52 28 12 0 9 0 0 25
2020 PM 22 33 33 7 4 0 0 25
2019 PM 59 30 4 7 0 0 0 25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 26 18 25 21 6 0 4 27 73 30
2024 PM-03 19 20 43 9 0 0 9 21 79 10
2022 PM 61 21 8 6 4 0 0 25
2020 PM 44 26 26 4 0 0 0 25
2019 PM 56 22 11 11 0 0 0 25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 38 19 3 0 0 4 38 62 30
2024 PM-03 56 17 10 8 0 0 9 61 39 10
2022 PM 56 41 3 0 0 0 0 25
2020 PM 37 33 26 4 0 0 0 25

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 60 17 14 5 4 0 0 60 40 25
2024 PM-03 49 30 20 0 0 0 0 49 51 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 59 9 20 5 3 0 4 61 39 30
2024 PM-03 64 9 18 0 0 0 9 70 30 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 67 17 7 0 3 0 6 71 29 30
2024 PM-03 64 20 8 0 0 0 9 70 30 10
2022 PM 91 0 4 0 5 0 0 25
2020 PM 63 11 15 4 0 4 4 25
2019 PM 67 22 4 7 0 0 0 25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 60 31 3 0 0 0 6 64 36 30
2024 PM-03 65 19 8 0 0 0 9 71 29 10
2022 PM 71 23 6 0 0 0 0 25
2020 PM 59 30 7 0 0 4 0 25
2019 PM 67 15 19 0 0 0 0 25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 13 16 3 3 0 3 64 36 30
2024 PM-03 55 17 20 8 0 0 0 55 45 10
2022 PM 58 29 8 0 5 0 0 25
2020 PM 44 26 15 11 4 0 0 25
2019 PM 56 15 19 7 4 0 0 25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 9 4 3 3 0 33 72 28 30
2024 PM-03 65 0 9 0 0 0 26 87 13 10
2022 PM 55 11 0 0 5 0 29 25
2020 PM 52 4 4 0 4 0 37 25
2019 PM 69 8 0 4 0 0 19 25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 36 42 8 0 9 0 6 38 62 30
2024 PM-03 39 43 0 0 9 0 9 43 57 10
2022 PM 54 21 16 4 0 0 5 25
2020 PM 48 26 15 4 4 0 4 25
2019 PM 81 19 0 0 0 0 0 25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 52 13 6 4 12 0 13 60 40 30
2024 PM-03 55 10 8 9 0 0 18 66 34 10
2022 PM 71 18 12 0 0 0 0 25
2020 PM 74 15 7 4 0 0 0 25
2019 PM 81 15 0 4 0 0 0 25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 42 30 21 4 0 0 3 44 56 30
2024 PM-03 35 38 18 9 0 0 0 35 65 10
2022 PM 43 28 26 0 3 0 0 25
2020 PM 35 42 12 8 0 0 4 25
2019 PM 59 22 15 4 0 0 0 25

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 4 33 44 11 8 0 0 37 19 30
2024 PM-03 0 38 51 0 11 0 0 38 11 10
2022 PM 4 45 29 16 6 0 0 49 22 25
2020 PM 15 33 37 11 4 0 0 48 15 25
2019 PM 15 44 33 7 0 0 0 59 7 25

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 11 13 57 16 4 0 0 20 24 30
2024 PM-03 11 8 72 9 0 0 0 9 19 10
2022 PM 7 10 51 24 8 0 0 32 17 25
2020 PM 11 30 41 7 11 0 0 19 41 25
2019 PM 4 11 44 30 11 0 0 41 15 25

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 0 67 22 3 8 0 0 67 11 30
2024 PM-03 0 53 28 8 11 0 0 53 19 10
2022 PM 9 59 13 14 5 0 0 67 19 25
2020 PM 15 33 19 30 4 0 0 48 33 25
2019 PM 0 41 26 30 0 4 0 42 31 25

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 PM 4 18 55 15 8 30
2024 PM-03 0 10 51 28 11 10
2022 PM 4 32 39 18 7 25

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 39 46 8 3 3 0 0 85 7 30
2024 PM-03 38 46 9 8 0 0 0 83 8 10
2022 PM 60 33 4 0 3 0 0 93 3 25
2020 PM 48 30 15 4 4 0 0 78 7 25

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 52 35 3 3 3 4 0 90 7 30
2024 PM-03 56 27 0 8 0 9 0 91 9 10
2022 PM 51 35 6 4 3 0 0 87 7 25
2020 PM 37 22 15 22 4 0 0 59 26 25

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 59 28 3 3 3 4 0 90 7 30
2024 PM-03 56 27 0 8 0 9 0 91 9 10
2022 PM 63 28 2 4 3 0 0 91 7 25
2020 PM 48 26 7 19 0 0 0 74 19 25

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 7 40 13 33 7 0 0 47 39 30
2024 PM-03 8 45 8 31 8 0 0 53 39 10
2022 PM 22 24 25 20 5 4 0 47 26 25
2020 PM 22 22 15 30 7 4 0 46 38 25
2019 PM 4 33 37 22 4 0 0 37 26 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 PM 28 72 30
2024 PM-03 32 68 10
2022 PM 19 81 25
2020 PM 4 96 25
2019 PM 11 89 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 45 4 7 3 3 0 85 10 30
2024 PM-03 17 65 10 0 0 8 0 89 0 10
2022 PM 54 33 8 0 3 0 2 89 3 25
2020 PM 42 38 12 0 0 8 0 88 0 25
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 PM 7 69 30
2024 PM-03 9 80 10
2022 PM 20 61 25
2020 PM 19 67 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 23 22 11 4 3 13 24 37 63 30
2024 PM-03 36 9 8 10 0 10 26 57 43 10
2022 PM 53 20 0 0 2 5 18 25
2020 PM 44 22 7 7 11 0 7 25
2019 PM 41 26 15 7 7 4 0 25
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