2024 Public Service Employee Survey Results for Public Health Agency of Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 18 7 10 0 0 0 83 10 20
2024 Non-shift worker 34 43 5 13 5 0 0 78 17 2050
2022 Shift worker 51 37 3 7 3 0 0 88 10 70
2022 Non-shift worker 37 44 4 11 4 0 0 82 15 2140
2020 Shift worker 47 29 5 16 3 0 0 76 19 60
2020 Non-shift worker 34 47 3 14 3 0 0 80 16 1400

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 9 3 0 9 0 16 85 11 20
2024 Non-shift worker 73 14 3 5 3 0 2 89 8 2050

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 12 12 3 7 0 12 76 10 20
2024 Non-shift worker 71 14 4 5 4 0 2 86 9 2045

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 13 4 10 14 0 3 72 24 20
2024 Non-shift worker 29 28 9 17 16 0 1 58 33 2045
2022 Shift worker 41 34 13 5 6 0 2 76 11 70
2022 Non-shift worker 38 34 7 12 7 0 1 73 19 2140
2020 Shift worker 35 39 9 11 5 0 0 75 16 60
2020 Non-shift worker 32 43 7 13 4 0 0 76 17 1395
2019 Shift worker 72 15 5 8 0 0 0 87 8 25
2019 Non-shift worker 45 35 7 8 5 0 0 80 13 1440

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 31 0 11 0 0 0 89 11 20
2024 Non-shift worker 29 36 13 14 6 0 0 66 20 2045
2022 Shift worker 34 39 11 6 10 0 0 73 16 70
2022 Non-shift worker 31 40 11 13 5 0 1 72 17 2135
2020 Shift worker 38 50 6 1 4 0 0 88 6 60
2020 Non-shift worker 31 40 13 11 4 0 1 72 15 1395
2019 Shift worker 40 35 5 16 5 0 0 75 20 25
2019 Non-shift worker 35 40 10 11 4 0 0 75 14 1435

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 23 7 16 0 0 0 76 16 20
2024 Non-shift worker 39 33 10 10 7 0 0 72 17 2050
2022 Shift worker 41 38 3 14 4 0 0 79 18 70
2022 Non-shift worker 45 34 9 8 3 0 1 79 12 2135
2020 Shift worker 44 34 9 10 2 0 0 78 13 60
2020 Non-shift worker 40 39 9 9 3 0 1 79 12 1390
2019 Shift worker 57 27 8 8 0 0 0 84 8 25
2019 Non-shift worker 52 33 7 5 3 0 0 85 8 1425

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 12 4 5 0 0 0 92 5 20
2024 Non-shift worker 38 31 9 11 11 0 0 69 22 2050
2022 Shift worker 27 33 15 10 14 1 0 60 24 70
2022 Non-shift worker 44 32 8 10 6 0 0 76 16 2140
2020 Shift worker 49 29 8 9 5 0 1 78 14 60
2020 Non-shift worker 38 32 11 10 8 0 0 71 19 1395
2019 Shift worker 56 26 3 3 8 5 0 85 11 25
2019 Non-shift worker 48 31 8 8 4 0 0 80 12 1435

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 26 0 5 0 0 0 95 5 20
2024 Non-shift worker 31 39 11 11 8 0 0 71 18 2050
2022 Shift worker 40 28 20 6 5 1 0 69 11 70
2022 Non-shift worker 36 41 10 9 4 0 0 77 13 2140
2020 Shift worker 49 33 14 3 1 0 0 82 4 60
2020 Non-shift worker 39 41 9 7 4 0 0 80 11 1390
2019 Shift worker 42 29 14 15 0 0 0 71 15 25
2019 Non-shift worker 37 38 11 8 5 0 0 76 14 1440

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 30 4 5 3 0 0 89 8 20
2024 Non-shift worker 32 33 13 11 10 0 0 65 21 2050
2022 Shift worker 28 31 18 14 9 0 0 59 23 70
2022 Non-shift worker 38 35 10 11 7 0 0 73 17 2140
2020 Shift worker 42 36 13 2 3 0 5 81 5 60
2020 Non-shift worker 35 36 11 9 7 0 0 72 17 1400
2019 Shift worker 56 23 13 8 0 0 0 79 8 25
2019 Non-shift worker 34 35 12 12 6 0 0 69 19 1435

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 39 8 0 0 0 0 92 0 20
2024 Non-shift worker 34 41 8 11 7 0 0 75 18 2050
2022 Shift worker 27 41 14 10 8 0 0 68 18 70
2022 Non-shift worker 32 42 7 13 5 0 0 74 18 2135
2020 Shift worker 37 44 12 6 1 0 0 81 7 60
2020 Non-shift worker 31 40 11 13 6 0 0 70 18 1395
2019 Shift worker 43 40 10 8 0 0 0 83 8 25
2019 Non-shift worker 34 40 9 12 5 0 0 73 18 1430

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 38 7 0 0 0 0 93 0 20
2024 Non-shift worker 43 38 7 7 4 0 0 81 11 2045
2022 Shift worker 38 40 7 9 7 0 0 77 16 70
2022 Non-shift worker 45 37 7 8 3 0 0 82 11 2135
2020 Shift worker 56 34 4 5 1 0 0 90 6 60
2020 Non-shift worker 48 37 7 5 2 0 0 85 8 1395
2019 Shift worker 45 33 14 8 0 0 0 78 8 25
2019 Non-shift worker 44 37 9 7 4 0 0 80 10 1435

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 24 3 5 3 0 0 89 8 20
2024 Non-shift worker 32 34 11 12 11 0 0 66 23 2050
2022 Shift worker 42 18 24 7 9 0 0 60 16 70
2022 Non-shift worker 38 36 9 9 7 0 0 75 16 2140
2020 Shift worker 42 36 13 7 2 0 0 78 9 60
2020 Non-shift worker 36 37 10 10 6 0 0 74 16 1400
2019 Shift worker 46 38 8 3 5 0 0 84 8 25
2019 Non-shift worker 35 36 12 11 7 0 0 71 17 1435

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 30 0 0 0 0 0 100 0 20
2024 Non-shift worker 47 33 11 5 4 0 0 80 9 2045
2022 Shift worker 47 31 14 3 5 0 0 78 8 70
2022 Non-shift worker 49 35 9 5 2 0 0 84 6 2135
2020 Shift worker 65 26 6 3 0 0 0 91 3 60
2020 Non-shift worker 54 33 7 4 2 0 0 87 6 1390
2019 Shift worker 54 21 17 8 0 0 0 75 8 25
2019 Non-shift worker 51 33 10 4 2 0 0 84 6 1425

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 21 22 14 6 0 0 59 19 20
2024 Non-shift worker 31 35 12 13 9 0 0 66 22 2050
2022 Shift worker 23 32 23 8 12 0 2 56 20 70
2022 Non-shift worker 35 38 10 10 6 0 0 73 17 2135
2020 Shift worker 37 45 10 4 1 4 0 85 5 60
2020 Non-shift worker 35 39 11 10 6 0 0 74 15 1390
2019 Shift worker 37 26 19 8 5 0 5 66 14 25
2019 Non-shift worker 32 40 12 10 6 0 0 72 16 1435

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 28 6 10 0 0 0 83 10 20
2024 Non-shift worker 37 32 13 10 7 0 0 70 17 2050
2022 Shift worker 29 22 25 18 7 0 0 51 24 70
2022 Non-shift worker 42 34 12 8 4 0 0 76 12 2140
2020 Shift worker 42 37 10 4 4 2 2 82 8 60
2020 Non-shift worker 38 36 12 8 6 0 0 74 14 1400
2019 Shift worker 48 16 18 10 8 0 0 64 17 25
2019 Non-shift worker 38 35 13 9 5 0 0 73 14 1435

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 27 4 5 0 0 0 92 5 20
2024 Non-shift worker 35 34 13 10 7 0 1 70 17 2050
2022 Shift worker 31 36 10 13 10 0 0 66 24 70
2022 Non-shift worker 39 35 12 9 4 0 1 75 13 2140
2020 Shift worker 47 41 6 6 0 0 0 88 6 60
2020 Non-shift worker 34 40 10 10 5 1 1 75 15 1390
2019 Shift worker 62 18 6 8 0 5 0 85 9 25
2019 Non-shift worker 36 37 12 9 4 0 1 75 13 1410

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 26 0 5 0 0 0 95 5 20
2024 Non-shift worker 36 37 12 8 5 0 0 74 14 2050
2022 Shift worker 40 34 12 9 4 1 0 75 13 70
2022 Non-shift worker 41 38 10 7 3 0 0 80 10 2140
2020 Shift worker 55 34 7 4 0 0 0 89 4 60
2020 Non-shift worker 43 37 10 6 3 0 0 81 9 1400
2019 Shift worker 60 27 5 8 0 0 0 87 8 25
2019 Non-shift worker 41 38 9 7 4 0 0 80 11 1440

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 13 0 0 0 0 87 0 20
2024 Non-shift worker 37 33 17 7 5 0 1 70 13 2050
2022 Shift worker 50 33 10 7 0 0 0 83 7 70
2022 Non-shift worker 34 34 16 10 6 0 0 68 16 2140
2020 Shift worker 40 30 16 7 3 0 3 73 10 60
2020 Non-shift worker 26 28 21 13 12 0 0 54 25 1390
2019 Shift worker 65 21 11 3 0 0 0 86 3 25
2019 Non-shift worker 37 33 17 9 4 0 0 71 13 1430

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 12 38 29 12 0 0 41 21 20
2024 Non-shift worker 18 26 32 16 6 0 2 23 44 2045
2022 Shift worker 11 37 18 19 12 2 2 32 50 70
2022 Non-shift worker 13 27 33 17 8 0 2 25 41 2135
2020 Shift worker 21 18 30 19 10 0 3 29 40 60
2020 Non-shift worker 14 26 37 17 6 0 1 23 40 1400
2019 Shift worker 0 9 45 26 19 0 0 45 9 25
2019 Non-shift worker 8 22 39 21 9 0 1 30 31 1435

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 41 12 21 6 0 8 30 57 20
2024 Non-shift worker 26 29 28 10 6 1 1 16 56 2050
2022 Shift worker 21 21 17 12 19 5 5 35 46 70
2022 Non-shift worker 19 28 29 15 6 1 2 22 48 2135
2020 Shift worker 14 20 22 21 15 4 4 39 37 60
2020 Non-shift worker 18 25 32 16 7 1 1 23 44 1390
2019 Shift worker 19 32 16 13 15 0 5 29 54 25
2019 Non-shift worker 20 27 30 14 6 1 1 21 48 1430

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 0 25 52 15 0 8 73 0 20
2024 Non-shift worker 14 19 32 23 12 0 1 35 33 2045
2022 Shift worker 6 19 23 15 25 0 12 45 28 70
2022 Non-shift worker 13 18 29 26 12 1 2 39 31 2135
2020 Shift worker 4 8 22 24 34 4 3 63 13 60
2020 Non-shift worker 13 21 31 23 10 1 1 33 35 1395
2019 Shift worker 0 16 33 18 32 0 0 51 16 25
2019 Non-shift worker 8 18 34 27 12 0 1 40 26 1430

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 12 23 21 28 0 13 56 18 20
2024 Non-shift worker 23 25 24 15 9 1 2 25 49 2050
2022 Shift worker 8 23 15 11 31 4 9 48 35 70
2022 Non-shift worker 15 21 25 20 14 2 3 36 38 2135
2020 Shift worker 7 10 18 27 33 5 0 63 18 60
2020 Non-shift worker 19 22 26 19 11 2 2 31 42 1395
2019 Shift worker 3 8 30 23 31 5 0 57 12 25
2019 Non-shift worker 14 20 29 21 13 1 2 35 35 1430

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 25 20 22 19 0 8 44 34 20
2024 Non-shift worker 18 17 24 21 14 2 4 38 37 2050
2022 Shift worker 14 30 16 18 12 7 2 33 49 70
2022 Non-shift worker 16 19 24 17 16 3 4 35 39 2135
2020 Shift worker 9 9 11 26 32 7 6 67 20 60
2020 Non-shift worker 13 18 24 25 16 2 2 43 33 1395
2019 Shift worker 3 9 28 17 33 10 0 55 14 25
2019 Non-shift worker 10 18 27 24 18 1 2 43 29 1425

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 32 34 9 15 9 0 27 35 20
2024 Non-shift worker 24 26 29 12 7 1 2 19 51 2050
2022 Shift worker 14 24 22 14 18 6 2 35 41 70
2022 Non-shift worker 18 24 29 15 10 2 2 26 43 2135
2020 Shift worker 11 14 25 19 25 3 2 47 26 60
2020 Non-shift worker 16 22 33 17 9 2 1 26 40 1390
2019 Shift worker 0 37 28 7 23 5 0 31 39 25
2019 Non-shift worker 17 26 32 14 8 2 1 22 44 1435

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 9 27 27 26 0 6 57 15 20
2024 Non-shift worker 7 13 33 30 16 0 1 46 20 2050
2022 Shift worker 8 13 23 26 24 4 3 53 22 70
2022 Non-shift worker 7 16 33 26 16 0 2 43 23 2140
2020 Shift worker 5 14 33 26 21 0 2 48 19 60
2020 Non-shift worker 6 16 37 29 11 1 1 40 22 1400
2019 Shift worker 3 26 32 25 15 0 0 39 29 25
2019 Non-shift worker 11 22 34 22 11 0 0 33 33 1435
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 40 6 3 0 3 6 90 3 20
2024 Non-shift worker 29 27 17 9 8 5 5 62 19 2045
2022 Shift worker 25 24 20 6 11 10 5 57 20 70
2022 Non-shift worker 30 28 13 8 6 7 8 69 16 2140
2020 Shift worker 32 24 17 2 1 10 13 73 5 60
2020 Non-shift worker 28 29 15 9 7 7 6 65 18 1395
2019 Shift worker 45 17 12 6 5 0 14 73 13 25
2019 Non-shift worker 31 29 13 11 6 6 4 66 19 1440

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 7 0 8 6 0 0 87 13 20
2024 Non-shift worker 51 29 6 8 5 1 0 80 13 2050
2022 Shift worker 45 38 6 5 6 0 0 83 11 70
2022 Non-shift worker 55 25 7 6 5 1 0 81 11 2140
2020 Shift worker 62 20 8 4 1 5 0 86 6 60
2020 Non-shift worker 49 27 7 9 7 1 0 77 16 1395
2019 Shift worker 62 20 8 5 5 0 0 82 10 25
2019 Non-shift worker 47 27 9 9 6 0 0 75 16 1435

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 17 5 0 0 0 0 95 0 20
2024 Non-shift worker 60 26 5 6 3 0 0 87 8 2050
2022 Shift worker 52 38 4 3 2 0 0 91 5 70
2022 Non-shift worker 63 25 4 5 2 0 0 88 8 2140
2020 Shift worker 68 27 2 2 1 0 0 95 3 60
2020 Non-shift worker 60 24 6 7 3 0 0 84 10 1390
2019 Shift worker 65 24 5 6 0 0 0 89 6 25
2019 Non-shift worker 55 29 6 7 3 0 0 84 10 1435

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 21 0 5 0 0 0 95 5 20
2024 Non-shift worker 51 34 7 5 3 0 0 86 8 2050
2022 Shift worker 42 32 19 4 2 1 0 74 6 70
2022 Non-shift worker 56 31 6 4 2 1 0 88 6 2140
2020 Shift worker 51 31 9 2 1 3 3 87 3 60
2020 Non-shift worker 52 31 7 5 4 1 0 84 9 1380
2019 Shift worker 54 30 8 3 5 0 0 84 8 25
2019 Non-shift worker 49 34 9 5 3 1 0 84 8 1435

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 23 0 15 6 19 0 75 25 20
2024 Non-shift worker 41 27 10 7 6 6 5 75 14 2050
2022 Shift worker 44 25 17 5 6 2 1 71 12 70
2022 Non-shift worker 45 28 9 5 3 6 3 81 10 2140

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 26 15 6 3 16 0 72 10 20
2024 Non-shift worker 38 27 11 9 6 6 5 72 16 2045
2022 Shift worker 42 31 17 4 3 2 1 75 8 70
2022 Non-shift worker 42 29 10 5 4 6 3 79 10 2140
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 36 22 0 0 0 6 77 0 20
2024 Non-shift worker 52 27 10 5 3 1 3 82 8 2050
2022 Shift worker 32 30 12 7 3 3 12 73 12 70
2022 Non-shift worker 52 28 10 4 2 1 3 83 7 2140
2020 Shift worker 49 27 8 5 6 0 5 79 12 60
2020 Non-shift worker 54 24 11 5 3 1 2 80 8 1400
2019 Shift worker 39 28 14 10 0 0 10 74 11 25
2019 Non-shift worker 56 24 10 5 3 1 2 82 8 1435

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 38 0 0 0 0 0 100 0 20
2024 Non-shift worker 49 28 10 7 5 0 0 77 13 2050
2022 Shift worker 41 33 10 9 6 0 1 74 16 70
2022 Non-shift worker 46 31 9 7 5 1 0 79 12 2140
2020 Shift worker 44 23 13 12 6 1 0 68 18 60
2020 Non-shift worker 43 30 11 8 6 0 1 74 14 1395
2019 Shift worker 50 36 11 3 0 0 0 86 3 25
2019 Non-shift worker 45 31 11 8 6 0 0 76 13 1435

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 87 3 7 3 0 0 0 90 3 20
2024 Non-shift worker 56 23 8 5 5 1 1 81 11 2045
2022 Shift worker 34 39 14 2 6 4 0 77 9 70
2022 Non-shift worker 57 23 9 5 4 2 1 81 9 2135
2020 Shift worker 60 18 6 4 4 5 4 85 8 60
2020 Non-shift worker 50 24 12 5 6 2 1 76 12 1395

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 44 0 3 0 0 0 97 3 20
2024 Non-shift worker 51 28 9 7 5 0 0 79 12 2050
2022 Shift worker 28 45 16 1 5 0 4 77 6 70
2022 Non-shift worker 50 28 9 8 4 1 1 79 13 2140
2020 Shift worker 56 19 14 8 2 0 1 75 10 60
2020 Non-shift worker 45 31 8 7 7 1 1 77 15 1400
2019 Shift worker 66 23 8 3 0 0 0 89 3 25
2019 Non-shift worker 48 27 10 8 5 0 1 76 13 1430

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 81 0 6 0 0 3 10 93 0 20
2024 Non-shift worker 68 20 4 3 3 1 1 90 5 2045
2022 Shift worker 45 22 11 5 11 0 5 71 18 70
2022 Non-shift worker 67 21 4 3 2 2 1 90 5 2140

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 27 0 0 3 0 0 97 3 20
2024 Non-shift worker 58 23 8 7 5 0 0 80 12 2050
2022 Shift worker 45 25 15 10 4 0 1 71 14 70
2022 Non-shift worker 57 24 9 6 4 0 0 81 10 2140
2020 Shift worker 51 32 11 2 3 0 2 85 4 60
2020 Non-shift worker 52 26 8 7 6 0 1 79 13 1400
2019 Shift worker 68 14 10 8 0 0 0 82 8 25
2019 Non-shift worker 52 27 9 7 5 0 0 80 12 1440

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 12 4 12 0 0 3 84 13 20
2024 Non-shift worker 83 8 3 2 1 0 2 94 3 2050
2022 Shift worker 75 17 3 1 3 0 1 92 4 70
2022 Non-shift worker 82 8 3 2 2 1 3 94 4 2140
2019 Shift worker 81 6 8 0 0 0 5 92 0 25
2019 Non-shift worker 82 9 4 2 2 0 1 92 4 1430
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 14 6 6 0 16 0 86 7 20
2024 Non-shift worker 35 27 14 9 8 6 0 67 18 2050
2022 Shift worker 32 19 19 7 7 15 1 61 17 70
2022 Non-shift worker 39 30 12 7 5 8 0 75 13 2140
2020 Shift worker 60 24 6 0 1 7 1 92 1 60
2020 Non-shift worker 37 29 12 8 6 8 0 72 14 1400
2019 Shift worker 70 8 12 0 5 5 0 82 5 25
2019 Non-shift worker 35 31 13 9 6 6 0 70 16 1440

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 17 3 31 0 0 0 66 31 20
2024 Non-shift worker 25 27 15 17 14 2 0 53 32 2050
2022 Shift worker 31 9 25 10 15 10 0 45 28 70
2022 Non-shift worker 31 31 14 12 8 3 0 65 21 2140
2020 Shift worker 63 25 6 0 1 5 0 92 1 60
2020 Non-shift worker 33 34 13 10 7 3 0 70 18 1395
2019 Shift worker 67 9 11 3 5 5 0 80 8 25
2019 Non-shift worker 32 33 15 10 8 2 0 66 18 1435

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 15 12 16 17 0 0 56 32 20
2024 Non-shift worker 18 24 16 19 18 5 0 45 38 2050
2022 Shift worker 21 21 25 11 12 9 1 46 26 70
2022 Non-shift worker 24 28 16 16 11 5 0 55 28 2140
2020 Shift worker 58 23 12 3 1 3 0 83 5 60
2020 Non-shift worker 22 34 18 12 8 5 0 60 21 1395
2019 Shift worker 43 31 9 3 10 5 0 77 13 25
2019 Non-shift worker 21 32 18 15 9 5 0 56 26 1435

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 21 10 12 5 0 0 73 16 20
2024 Non-shift worker 15 26 14 21 22 2 0 42 44 2050
2022 Shift worker 18 26 20 15 16 4 0 47 32 70
2022 Non-shift worker 21 29 15 18 14 3 0 51 33 2140
2020 Shift worker 41 28 16 11 1 3 0 71 12 60
2020 Non-shift worker 18 31 16 19 13 3 0 51 33 1400
2019 Shift worker 42 25 9 24 0 0 0 67 24 25
2019 Non-shift worker 18 34 16 19 11 3 0 53 30 1435

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 15 4 0 3 6 79 4 20
2024 Non-shift worker 31 30 18 6 4 8 2 68 12 2050
2022 Shift worker 35 24 14 10 3 8 5 69 15 70
2022 Non-shift worker 31 26 19 7 3 11 2 67 12 2140
2020 Shift worker 43 16 10 6 0 20 5 80 8 60
2020 Non-shift worker 30 24 18 9 5 11 2 63 16 1400
2019 Shift worker 59 6 22 5 0 8 0 71 6 25
2019 Non-shift worker 33 25 19 7 5 10 2 65 13 1440
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 35 0 6 0 0 0 94 6 20
2024 Non-shift worker 20 40 15 14 9 1 0 61 24 2045
2022 Shift worker 24 28 25 11 7 6 0 55 19 70
2022 Non-shift worker 22 40 16 14 7 1 0 62 22 2140
2020 Shift worker 47 37 7 4 1 0 4 88 5 60
2020 Non-shift worker 26 43 14 11 5 1 0 70 16 1395
2019 Shift worker 50 33 9 8 0 0 0 83 8 25
2019 Non-shift worker 27 41 16 11 4 1 0 69 15 1435

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 16 9 32 6 0 0 53 38 20
2024 Non-shift worker 9 23 18 22 26 2 0 32 49 2045
2022 Shift worker 13 31 20 15 16 5 0 46 33 70
2022 Non-shift worker 14 27 19 23 15 3 0 42 39 2135
2020 Shift worker 35 44 5 10 1 3 2 83 12 60
2020 Non-shift worker 16 32 20 19 11 2 0 50 30 1390
2019 Shift worker 33 23 19 11 0 13 0 64 13 25
2019 Non-shift worker 13 34 21 19 9 5 0 49 29 1430

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 50 6 7 5 10 0 81 13 20
2024 Non-shift worker 27 39 14 12 5 2 1 68 18 2040
2022 Shift worker 27 40 11 13 7 1 1 68 20 70
2022 Non-shift worker 28 36 14 12 5 4 1 68 18 2135
2020 Shift worker 30 39 12 9 1 7 2 75 11 60
2020 Non-shift worker 29 36 14 11 5 4 1 69 17 1390
2019 Shift worker 34 30 22 5 10 0 0 64 14 25
2019 Non-shift worker 29 35 15 12 5 3 1 66 19 1435

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 34 13 8 0 0 0 79 8 20
2024 Non-shift worker 28 35 20 9 6 1 0 64 15 2045
2022 Shift worker 30 25 25 4 11 5 0 58 16 70
2022 Non-shift worker 31 38 19 7 3 2 0 70 10 2140
2020 Shift worker 41 44 5 2 1 7 0 91 3 60
2020 Non-shift worker 27 39 19 8 4 3 0 68 12 1395
2019 Shift worker 45 36 11 3 5 0 0 81 8 25
2019 Non-shift worker 30 35 20 9 5 2 0 66 14 1420

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 28 13 8 11 22 0 59 25 20
2024 Non-shift worker 18 24 18 13 15 10 2 47 32 2050
2022 Shift worker 17 28 17 8 11 16 3 56 23 70
2022 Non-shift worker 20 23 17 13 11 13 3 52 29 2140
2020 Shift worker 29 24 13 4 5 18 8 71 12 60
2020 Non-shift worker 18 20 19 13 12 15 3 47 31 1395
2019 Shift worker 36 15 20 14 5 11 0 57 21 25
2019 Non-shift worker 17 19 19 17 15 11 3 42 36 1440

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 25 16 6 13 3 0 64 20 20
2024 Non-shift worker 17 27 18 18 17 1 0 46 36 2050
2022 Shift worker 25 26 24 13 11 1 0 52 24 70
2022 Non-shift worker 25 34 15 13 9 4 0 61 23 2140
2020 Shift worker 43 34 6 6 7 4 0 80 14 60
2020 Non-shift worker 23 34 15 15 9 3 1 60 25 1395
2019 Shift worker 38 43 10 5 5 0 0 81 10 25
2019 Non-shift worker 24 32 14 16 12 2 0 56 29 1435

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 10 22 5 0 0 0 63 37 20
2024 Non-shift worker 42 25 14 6 7 1 4 44 56 2050
2022 Shift worker 37 25 14 7 8 0 10 70
2022 Non-shift worker 43 26 14 6 6 1 4 2140
2020 Shift worker 54 21 9 10 3 1 2 60
2020 Non-shift worker 40 26 15 8 8 0 3 1400
2019 Shift worker 45 29 16 5 0 0 5 25
2019 Non-shift worker 47 25 15 6 3 1 3 1435

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 15 6 0 16 0 7 61 39 20
2024 Non-shift worker 53 13 9 5 7 1 11 61 39 2050

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 9 3 4 6 0 4 78 22 20
2024 Non-shift worker 70 10 5 3 3 4 6 77 23 2045
2022 Shift worker 65 9 5 4 3 11 2 70
2022 Non-shift worker 75 9 4 2 2 4 5 2140
2020 Shift worker 84 8 0 1 0 6 0 60
2020 Non-shift worker 75 10 5 2 2 3 3 1395
2019 Shift worker 73 14 0 0 5 3 5 25
2019 Non-shift worker 75 9 4 2 2 4 3 1435

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 16 9 0 0 0 4 74 26 20
2024 Non-shift worker 70 8 4 2 2 2 12 80 20 2045

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 14 21 7 0 0 4 57 43 20
2024 Non-shift worker 58 12 8 4 5 2 10 65 35 2050

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 21 9 12 27 3 12 44 45 20
2024 Non-shift worker 11 24 10 21 30 2 2 37 53 2050
2022 Shift worker 11 28 23 19 13 4 2 42 34 70
2022 Non-shift worker 21 33 12 15 13 4 2 57 30 2140
2020 Shift worker 34 28 2 15 9 10 2 71 27 60
2020 Non-shift worker 21 29 14 16 16 3 2 52 33 1400
2019 Shift worker 25 33 18 3 16 5 0 61 21 25
2019 Non-shift worker 19 24 15 15 22 3 2 45 39 1435

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 39 34 3 5 3 0 57 8 20
2024 Non-shift worker 18 39 19 13 8 3 0 60 21 2050
2022 Shift worker 17 34 19 14 11 7 0 54 26 70
2022 Non-shift worker 25 40 16 10 5 4 0 68 15 2140
2020 Shift worker 41 37 15 2 1 1 3 82 3 60
2020 Non-shift worker 24 44 15 9 4 4 0 71 13 1400
2019 Shift worker 19 56 14 3 5 3 0 77 9 25
2019 Non-shift worker 23 42 17 10 4 3 1 68 15 1435

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 27 13 10 6 0 0 71 16 20
2024 Non-shift worker 29 36 15 11 7 2 0 67 18 2050
2022 Shift worker 34 37 9 9 6 5 0 75 16 70
2022 Non-shift worker 38 36 11 7 5 3 0 76 12 2140
2020 Shift worker 59 30 4 5 1 1 0 89 7 60
2020 Non-shift worker 36 38 12 7 4 2 0 76 11 1390
2019 Shift worker 48 39 8 0 5 0 0 87 5 25
2019 Non-shift worker 36 39 11 8 4 2 0 76 12 1430

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 27 15 4 0 10 0 79 4 20
2024 Non-shift worker 31 34 15 7 5 7 1 71 14 2045
2022 Shift worker 42 32 12 2 2 9 0 82 5 70
2022 Non-shift worker 34 36 13 6 3 8 0 77 9 2135
2020 Shift worker 60 23 7 1 2 7 0 89 4 60
2020 Non-shift worker 36 34 16 6 2 5 1 74 9 1390
2019 Shift worker 48 27 8 5 10 3 0 77 15 25
2019 Non-shift worker 44 33 12 5 2 3 0 79 8 1430

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 28 28 12 0 12 3 51 15 20
2024 Non-shift worker 25 21 24 8 4 18 1 57 14 2045
2022 Shift worker 23 24 22 11 5 14 1 56 19 70
2022 Non-shift worker 26 26 23 7 3 15 1 62 11 2140
2020 Shift worker 46 24 6 4 2 16 2 85 8 60
2020 Non-shift worker 28 30 20 7 3 10 1 65 12 1400

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 21 6 16 4 7 0 73 21 20
2024 Non-shift worker 36 32 10 7 6 6 3 75 14 2040
2022 Shift worker 35 37 18 5 2 4 0 75 7 70
2022 Non-shift worker 41 32 9 6 4 6 2 79 11 2140
2020 Shift worker 51 28 7 0 1 12 0 90 1 60
2020 Non-shift worker 40 32 11 6 4 5 2 77 12 1395

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 6 3 13 43 6 25 81 15 20
2024 Non-shift worker 3 6 13 7 39 6 25 67 14 2040
2022 Shift worker 6 8 22 5 38 8 13 55 18 70
2022 Non-shift worker 3 4 11 8 44 7 24 74 10 2135

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 20 8 9 4 41 13 55 27 20
2024 Non-shift worker 8 11 24 5 5 41 6 36 18 2045
2022 Shift worker 11 14 20 3 5 46 2 47 16 70
2022 Non-shift worker 9 12 23 4 3 45 5 42 13 2135

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 27 0 0 0 0 0 100 0 20
2024 Non-shift worker 38 34 10 10 7 0 0 73 17 2050
2022 Shift worker 44 30 15 7 4 0 0 74 11 70
2022 Non-shift worker 50 33 7 6 3 0 0 84 9 2140
2020 Shift worker 76 17 5 0 2 0 0 94 2 60
2020 Non-shift worker 51 33 7 5 3 0 0 84 8 1395
2019 Shift worker 64 22 9 0 5 0 0 86 5 25
2019 Non-shift worker 49 34 8 5 4 0 0 84 9 1435

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 15 7 3 0 0 0 90 3 20
2024 Non-shift worker 26 31 15 15 12 1 0 57 27 2050
2022 Shift worker 34 28 10 19 10 0 0 62 28 70
2022 Non-shift worker 38 30 14 12 6 0 0 68 18 2140
2020 Shift worker 64 23 7 6 0 1 0 88 6 60
2020 Non-shift worker 40 31 14 9 6 1 0 72 14 1390
2019 Shift worker 54 20 6 15 5 0 0 74 20 25
2019 Non-shift worker 38 32 15 7 6 1 0 71 14 1435

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 34 7 3 0 0 0 90 3 20
2024 Non-shift worker 25 31 15 17 13 0 0 56 29 2050
2022 Shift worker 32 31 10 18 8 0 0 63 26 70
2022 Non-shift worker 36 33 13 12 6 0 0 69 18 2135
2020 Shift worker 57 28 8 3 3 0 0 86 6 60
2020 Non-shift worker 39 32 15 9 5 0 0 72 14 1390
2019 Shift worker 54 20 11 10 5 0 0 74 15 25
2019 Non-shift worker 37 34 13 9 6 0 0 71 15 1430
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 26 9 15 4 0 0 72 18 20
2024 Non-shift worker 31 23 17 13 12 3 0 56 27 2050
2022 Shift worker 31 23 14 5 21 5 1 58 27 70
2022 Non-shift worker 34 22 16 13 9 4 0 59 23 2140
2020 Shift worker 46 17 22 7 1 7 0 68 9 60
2020 Non-shift worker 37 25 18 10 6 3 1 64 17 1390
2019 Shift worker 58 6 12 10 10 5 0 67 20 25
2019 Non-shift worker 35 26 17 12 8 2 1 62 21 1440

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 61 21 18 20
2024 Non-shift worker 48 24 28 2050
2022 Shift worker 62 21 17 70
2022 Non-shift worker 48 23 29 2140
2020 Shift worker 23 29 48 60
2020 Non-shift worker 33 30 38 1400
2019 Shift worker 41 39 20 25
2019 Non-shift worker 32 32 36 1440

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 0 0 22 5 68 5 10
2024 Non-shift worker 8 19 28 7 31 6 945
2022 Shift worker 2 11 24 5 49 10 40
2022 Non-shift worker 7 28 33 6 19 8 1010
2020 Shift worker 8 25 15 0 46 5 15
2020 Non-shift worker 8 34 32 6 13 7 475
2019 Shift worker 0 15 15 0 58 13 10
2019 Non-shift worker 11 26 38 5 14 5 465
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 2050
2022 Shift worker 16 84 70
2022 Non-shift worker 10 90 2140

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 255
2022 Shift worker 29 71 15
2022 Non-shift worker 44 56 235

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 67 33 255
2022 Shift worker 71 29 15
2022 Non-shift worker 59 41 235

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 255
2022 Shift worker 0 100 15
2022 Non-shift worker 9 91 235

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 15
2022 Non-shift worker 2 98 235

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 255
2022 Shift worker 0 100 15
2022 Non-shift worker 9 91 235

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 255
2022 Shift worker 34 66 15
2022 Non-shift worker 8 92 235

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 255
2022 Shift worker 5 95 15
2022 Non-shift worker 4 96 235

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 255
2022 Shift worker 49 51 15
2022 Non-shift worker 39 61 235

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 255
2022 Shift worker 39 61 15
2022 Non-shift worker 37 63 235

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 255
2022 Shift worker 62 38 15
2022 Non-shift worker 47 53 235

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 255
2022 Shift worker 47 53 15
2022 Non-shift worker 43 57 235

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 255
2022 Shift worker 28 72 15
2022 Non-shift worker 38 62 235

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 255
2022 Shift worker 53 47 15
2022 Non-shift worker 55 45 235

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 255
2022 Shift worker 49 51 15
2022 Non-shift worker 34 66 235

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 235

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 255
2022 Shift worker 9 91 15
2022 Non-shift worker 9 91 235

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 255
2022 Shift worker 14 86 15
2022 Non-shift worker 11 89 235

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 255
2022 Shift worker 56 44 15
2022 Non-shift worker 45 55 235

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 255
2022 Shift worker 45 55 15
2022 Non-shift worker 20 80 235

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 255
2022 Shift worker 19 81 15
2022 Non-shift worker 17 83 235

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 255
2022 Shift worker 59 41 15
2022 Non-shift worker 56 44 235

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 255
2022 Shift worker 19 81 15
2022 Non-shift worker 23 77 235

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 255
2022 Shift worker 14 86 15
2022 Non-shift worker 13 87 235

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 255
2022 Shift worker 14 86 15
2022 Non-shift worker 16 84 235

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 255
2022 Shift worker 9 91 15
2022 Non-shift worker 14 86 235

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 255
2022 Shift worker 0 100 15
2022 Non-shift worker 7 93 235

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 255
2022 Shift worker 15 85 15
2022 Non-shift worker 11 89 235

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 255
2022 Shift worker 21 79 15
2022 Non-shift worker 12 88 235

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 255
2022 Shift worker 20 80 15
2022 Non-shift worker 25 75 235

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 240
2022 Shift worker 18 82 15
2022 Non-shift worker 8 92 220

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 240
2022 Shift worker 42 58 15
2022 Non-shift worker 24 76 220

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 240
2022 Shift worker 9 91 15
2022 Non-shift worker 10 90 220

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 240
2022 Shift worker 5 95 15
2022 Non-shift worker 8 92 220

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 240
2022 Shift worker 26 74 15
2022 Non-shift worker 11 89 220

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 240
2022 Shift worker 9 91 15
2022 Non-shift worker 10 90 220

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 240
2022 Shift worker 4 96 15
2022 Non-shift worker 16 84 220

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 240
2022 Shift worker 19 81 15
2022 Non-shift worker 14 86 220

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 240
2022 Shift worker 27 73 15
2022 Non-shift worker 15 85 220

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 240
2022 Shift worker 19 81 15
2022 Non-shift worker 27 73 220

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 240
2022 Shift worker 19 81 15
2022 Non-shift worker 6 94 220

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 240
2022 Shift worker 36 64 15
2022 Non-shift worker 43 57 220

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 220

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 64 36 240
2022 Shift worker 43 57 15
2022 Non-shift worker 53 47 220

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 240

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 240
2022 Shift worker 10 90 15
2022 Non-shift worker 14 86 220

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 10 10 13 6 7 41 14 42 28 2045
2022 Shift worker 13 21 15 7 7 30 7 54 22 70
2022 Non-shift worker 10 11 13 6 5 44 12 48 24 2140
2020 Shift worker 22 10 9 4 2 34 19 68 14 60
2020 Non-shift worker 14 12 15 8 6 35 10 48 25 1400
2019 Shift worker 17 19 17 5 8 25 10 55 19 25
2019 Non-shift worker 14 13 17 9 9 29 10 43 30 1440

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 27 9 18 0 17 3 67 22 20
2024 Non-shift worker 25 28 16 7 5 18 1 65 15 2045
2022 Shift worker 31 29 23 5 4 7 1 65 10 70
2022 Non-shift worker 28 30 16 6 3 15 2 70 11 2130
2020 Shift worker 35 23 13 1 2 17 9 78 5 60
2020 Non-shift worker 26 27 18 7 5 15 1 63 15 1400
2019 Shift worker 26 28 16 5 5 21 0 68 13 25
2019 Non-shift worker 30 29 16 8 6 9 1 67 15 1440
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 2050
2022 Shift worker 13 87 70
2022 Non-shift worker 7 93 2135

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 205
2022 Shift worker 15 85 10
2022 Non-shift worker 24 76 150

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 76 24 205
2022 Shift worker 71 29 10
2022 Non-shift worker 78 22 150

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 205
2022 Shift worker 0 100 10
2022 Non-shift worker 1 99 150

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 10
2022 Non-shift worker 0 100 150

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 205
2022 Shift worker 19 81 10
2022 Non-shift worker 12 88 150

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 205
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 150

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 205
2022 Shift worker 8 92 10
2022 Non-shift worker 12 88 150

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 195
2022 Shift worker 49 51 10
2022 Non-shift worker 23 77 155

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 195
2022 Shift worker 24 76 10
2022 Non-shift worker 13 87 155

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 195
2022 Shift worker 15 85 10
2022 Non-shift worker 9 91 155

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 195
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 155

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 195
2022 Shift worker 18 82 10
2022 Non-shift worker 29 71 155

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 195
2022 Shift worker 24 76 10
2022 Non-shift worker 24 76 155

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 195
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 155

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 195
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 155

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 195
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 155

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 195
2022 Shift worker 9 91 10
2022 Non-shift worker 21 79 155

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 155

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 195
2022 Shift worker 9 91 10
2022 Non-shift worker 18 82 155

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 195
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 155

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 205
2022 Shift worker 50 50 10
2022 Non-shift worker 25 75 155

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 205
2022 Shift worker 6 94 10
2022 Non-shift worker 9 91 155

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 205
2022 Shift worker 11 89 10
2022 Non-shift worker 8 92 155

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 205
2022 Shift worker 24 76 10
2022 Non-shift worker 14 86 155

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 205
2022 Shift worker 19 81 10
2022 Non-shift worker 6 94 155

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 205
2022 Shift worker 34 66 10
2022 Non-shift worker 5 95 155

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 205
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 155

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 205
2022 Shift worker 35 65 10
2022 Non-shift worker 8 92 155

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 59 41 205
2022 Shift worker 16 84 10
2022 Non-shift worker 60 40 155

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 195
2022 Non-shift worker 5 95 145

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 195
2022 Non-shift worker 18 82 145

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 145

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 195
2022 Non-shift worker 4 96 145

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 195
2022 Non-shift worker 15 85 145

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 195
2022 Non-shift worker 10 90 145

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 195
2022 Non-shift worker 10 90 145

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 195
2022 Non-shift worker 24 76 145

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 195
2022 Non-shift worker 4 96 145

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 195
2022 Non-shift worker 44 56 145

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 145

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 71 29 195
2022 Non-shift worker 63 37 145

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 195

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 195
2022 Non-shift worker 13 87 145

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 12 9 18 5 4 44 9 44 17 2050
2022 Shift worker 11 17 28 4 6 27 8 42 15 70
2022 Non-shift worker 12 12 17 3 3 45 8 51 13 2135
2020 Shift worker 26 10 11 2 1 36 15 72 6 60
2020 Non-shift worker 15 12 18 4 4 39 8 52 14 1395
2019 Shift worker 27 17 6 3 5 29 13 76 14 25
2019 Non-shift worker 16 12 19 5 3 35 10 50 15 1435

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 35 12 3 10 10 0 73 14 20
2024 Non-shift worker 25 27 18 6 4 18 2 65 12 2050
2022 Shift worker 20 39 22 3 7 8 1 65 10 70
2022 Non-shift worker 28 32 16 5 2 16 2 72 8 2135
2020 Shift worker 37 23 14 0 1 14 9 80 2 60
2020 Non-shift worker 27 28 19 4 3 17 2 67 9 1400
2019 Shift worker 38 17 14 3 5 19 5 71 10 25
2019 Non-shift worker 34 28 17 5 3 13 1 72 9 1435

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 2 32 14 28 24 0 2 56 60
2022 Non-shift worker 0 5 17 10 37 28 3 7 68 35
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 42 27 6 9 0 0 16 84 20
2024 Non-shift worker 34 29 15 7 12 0 2 35 65 2040
2022 Shift worker 23 28 20 7 21 0 1 70
2022 Non-shift worker 29 31 18 10 10 0 1 2135
2020 Shift worker 38 26 13 15 7 0 1 60
2020 Non-shift worker 32 30 20 9 8 0 1 1395
2019 Shift worker 28 29 21 14 3 5 0 25
2019 Non-shift worker 20 28 23 14 14 0 1 1435

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 37 28 0 5 0 0 31 69 20
2024 Non-shift worker 17 28 26 14 14 0 1 17 83 2050
2022 Shift worker 34 26 23 9 8 0 1 70
2022 Non-shift worker 16 26 26 15 16 0 1 2135
2020 Shift worker 27 24 28 14 7 0 0 60
2020 Non-shift worker 12 22 29 17 19 0 0 1400
2019 Shift worker 36 30 31 3 0 0 0 25
2019 Non-shift worker 18 31 26 14 10 0 0 1440

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 40 4 3 0 0 11 48 52 20
2024 Non-shift worker 23 28 21 14 13 0 1 23 77 2045
2022 Shift worker 33 33 17 10 6 0 1 70
2022 Non-shift worker 23 28 20 14 13 0 1 2135
2020 Shift worker 52 22 9 10 4 0 2 60
2020 Non-shift worker 21 27 23 14 14 0 1 1395
2019 Shift worker 50 30 8 13 0 0 0 25
2019 Non-shift worker 25 34 22 11 7 0 1 1430

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 10 38 15 7 0 3 29 71 20
2024 Non-shift worker 18 20 22 17 21 0 1 18 82 2045
2022 Shift worker 20 33 20 10 14 2 1 70
2022 Non-shift worker 19 20 23 17 18 1 2 2130
2020 Shift worker 43 26 17 8 7 0 0 60
2020 Non-shift worker 17 21 22 18 20 1 1 1395
2019 Shift worker 47 38 3 10 3 0 0 25
2019 Non-shift worker 22 26 21 15 14 0 1 1430

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 9 10 0 0 0 13 78 22 20
2024 Non-shift worker 45 25 12 6 7 0 4 48 52 2045
2022 Shift worker 45 21 17 8 9 0 1 70
2022 Non-shift worker 38 25 15 8 10 1 4 2140
2020 Shift worker 39 34 8 14 4 0 2 60
2020 Non-shift worker 27 25 19 12 15 0 2 1390
2019 Shift worker 74 18 5 3 0 0 0 25
2019 Non-shift worker 48 26 13 6 4 0 3 1420

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 22 20 14 0 0 0 45 55 20
2024 Non-shift worker 26 26 20 12 16 0 0 26 74 2045
2022 Shift worker 29 21 16 18 12 0 4 70
2022 Non-shift worker 25 27 20 12 14 0 1 2135
2020 Shift worker 33 28 9 22 9 0 0 60
2020 Non-shift worker 18 22 24 17 18 0 0 1395
2019 Shift worker 41 28 16 16 0 0 0 25
2019 Non-shift worker 29 31 21 12 8 0 0 1435

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 30 18 5 0 10 3 39 61 20
2024 Non-shift worker 23 29 21 13 13 0 1 24 76 2040
2022 Shift worker 30 17 17 14 11 6 5 70
2022 Non-shift worker 29 27 22 11 9 1 1 2135
2020 Shift worker 47 29 15 6 1 0 1 60
2020 Non-shift worker 26 35 21 10 7 0 1 1395
2019 Shift worker 41 40 14 5 0 0 0 25
2019 Non-shift worker 27 35 20 11 6 1 0 1435

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 25 25 10 6 0 8 30 70 20
2024 Non-shift worker 17 28 22 15 17 0 1 17 83 2045
2022 Shift worker 27 27 25 12 8 0 0 70
2022 Non-shift worker 20 27 24 13 13 1 1 2140
2020 Shift worker 41 24 16 10 9 0 0 60
2020 Non-shift worker 18 30 25 14 12 0 0 1395
2019 Shift worker 38 34 24 5 0 0 0 25
2019 Non-shift worker 24 35 23 12 6 0 0 1430

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 40 23 0 0 0 0 37 63 20
2024 Non-shift worker 26 28 17 13 15 0 1 26 74 2045
2022 Shift worker 32 19 22 15 10 0 2 70
2022 Non-shift worker 25 27 21 13 12 0 1 2140
2020 Shift worker 38 29 14 15 4 0 0 60
2020 Non-shift worker 24 30 23 12 10 0 1 1395
2019 Shift worker 29 39 17 10 5 0 0 25
2019 Non-shift worker 26 31 21 12 9 0 0 1430

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 12 15 5 3 0 0 65 35 20
2024 Non-shift worker 40 26 14 8 11 0 1 41 59 2040
2022 Shift worker 46 15 19 8 11 1 0 70
2022 Non-shift worker 45 27 13 6 7 1 1 2135
2020 Shift worker 60 30 5 4 1 0 0 60
2020 Non-shift worker 42 27 15 8 8 1 1 1395
2019 Shift worker 63 23 6 8 0 0 0 25
2019 Non-shift worker 43 26 15 9 6 0 1 1430

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 15 5 6 3 0 0 71 29 20
2024 Non-shift worker 47 26 13 6 7 0 1 47 53 2045
2022 Shift worker 53 23 12 5 6 0 1 70
2022 Non-shift worker 47 28 14 5 4 0 1 2135
2020 Shift worker 35 23 20 17 5 0 0 60
2020 Non-shift worker 28 30 23 12 7 0 0 1395

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 37 8 9 0 0 0 46 54 20
2024 Non-shift worker 32 30 20 9 8 0 1 32 68 2040
2022 Shift worker 39 34 17 7 3 0 0 70
2022 Non-shift worker 31 32 21 9 6 0 1 2130
2020 Shift worker 30 23 20 15 12 0 0 60
2020 Non-shift worker 20 30 25 14 10 0 0 1395
2019 Shift worker 48 28 16 8 0 0 0 25
2019 Non-shift worker 34 33 18 10 4 0 1 1430

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 28 4 0 10 3 0 57 43 20
2024 Non-shift worker 34 19 17 9 18 0 2 35 65 2045
2022 Shift worker 60 15 10 5 8 1 1 70
2022 Non-shift worker 44 22 13 8 9 1 3 2135
2020 Shift worker 55 25 12 2 6 0 0 60
2020 Non-shift worker 43 29 18 7 3 0 1 1390
2019 Shift worker 62 22 11 5 0 0 0 25
2019 Non-shift worker 51 26 13 5 3 0 1 1430

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 15 12 3 5 0 0 64 36 20
2024 Non-shift worker 40 32 12 7 7 0 1 41 59 2040
2022 Shift worker 57 20 14 4 3 1 1 70
2022 Non-shift worker 39 31 16 8 5 0 1 2135
2020 Shift worker 42 38 4 8 8 0 0 60
2020 Non-shift worker 29 38 21 8 4 0 0 1390

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 6 10 0 5 0 0 80 20 20
2024 Non-shift worker 68 12 5 2 3 1 10 76 24 2045

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 6 19 3 5 0 0 67 33 20
2024 Non-shift worker 56 14 8 4 8 1 8 62 38 2045

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 13 4 0 0 3 0 82 18 20
2024 Non-shift worker 71 10 5 3 4 1 5 76 24 2045
2022 Shift worker 68 17 4 6 4 1 1 70
2022 Non-shift worker 75 9 4 2 3 1 5 2135
2020 Shift worker 86 4 1 0 3 2 4 60
2020 Non-shift worker 79 8 3 2 4 1 3 1390
2019 Shift worker 82 8 0 10 0 0 0 25
2019 Non-shift worker 71 12 7 3 4 1 3 1435

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 21 4 3 0 3 0 71 29 20
2024 Non-shift worker 64 21 7 3 3 0 2 66 34 2050
2022 Shift worker 69 26 1 3 1 0 0 70
2022 Non-shift worker 67 20 6 2 2 0 2 2135
2020 Shift worker 78 14 3 0 1 0 4 60
2020 Non-shift worker 68 19 7 2 2 0 1 1385
2019 Shift worker 61 30 0 5 5 0 0 25
2019 Non-shift worker 55 28 9 4 2 0 1 1430

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 14 10 0 0 3 0 76 24 20
2024 Non-shift worker 61 16 9 4 7 1 2 63 37 2045
2022 Shift worker 68 15 3 7 7 0 0 70
2022 Non-shift worker 65 16 7 4 5 1 2 2130
2020 Shift worker 81 7 4 0 4 0 4 60
2020 Non-shift worker 63 18 8 4 5 0 1 1390
2019 Shift worker 58 16 12 8 5 0 0 25
2019 Non-shift worker 56 21 10 7 4 0 1 1420

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 0 0 0 0 3 22 100 0 20
2024 Non-shift worker 63 11 3 1 1 0 19 78 22 2045
2022 Shift worker 77 5 2 3 1 0 12 70
2022 Non-shift worker 64 11 4 1 1 0 19 2135
2020 Shift worker 61 7 0 0 1 0 30 60
2020 Non-shift worker 62 12 4 2 1 0 19 1385
2019 Shift worker 63 9 3 5 0 0 20 25
2019 Non-shift worker 56 14 4 2 1 0 22 1420

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 13 15 0 0 0 8 70 30 20
2024 Non-shift worker 72 14 5 2 1 0 6 77 23 2040
2022 Shift worker 61 16 6 12 2 1 2 70
2022 Non-shift worker 72 14 5 1 1 1 6 2130
2020 Shift worker 60 23 6 3 1 0 7 60
2020 Non-shift worker 69 19 6 2 1 0 3 1400
2019 Shift worker 78 11 3 0 0 0 8 25
2019 Non-shift worker 70 18 6 1 1 0 4 1425

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 6 9 12 37 0 5 33 67 20
2024 Non-shift worker 37 17 12 7 24 0 3 38 62 2050
2022 Shift worker 30 13 10 8 38 0 1 70
2022 Non-shift worker 53 16 9 7 11 1 3 2140
2020 Shift worker 38 16 15 13 14 0 3 60
2020 Non-shift worker 65 17 8 5 3 0 2 1400
2019 Shift worker 59 3 20 5 13 0 0 25
2019 Non-shift worker 67 15 6 3 5 0 3 1430

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 26 15 3 5 0 0 52 48 20
2024 Non-shift worker 48 28 13 4 4 0 3 50 50 2045
2022 Shift worker 51 27 15 4 2 0 1 70
2022 Non-shift worker 48 28 14 4 3 0 3 2140
2020 Shift worker 54 14 20 5 1 0 6 60
2020 Non-shift worker 43 31 16 5 3 0 1 1395
2019 Shift worker 49 29 22 0 0 0 0 25
2019 Non-shift worker 49 30 13 4 2 0 2 1425

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 31 33 3 5 0 0 59 8 20
2024 Non-shift worker 6 25 40 19 10 0 0 31 29 2050
2022 Shift worker 10 36 31 13 8 0 1 47 21 70
2022 Non-shift worker 9 28 41 15 7 0 0 37 22 2140
2020 Shift worker 25 34 23 12 6 0 0 59 18 60
2020 Non-shift worker 9 27 37 18 9 0 0 36 27 1395
2019 Shift worker 19 61 16 5 0 0 0 80 5 25
2019 Non-shift worker 13 39 33 11 4 0 0 52 15 1440

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 0 39 27 29 0 0 56 5 20
2024 Non-shift worker 16 25 36 16 6 0 0 22 41 2045
2022 Shift worker 8 21 34 15 22 0 0 37 29 70
2022 Non-shift worker 12 21 38 20 9 0 0 29 33 2140
2020 Shift worker 17 18 22 27 15 0 0 42 35 60
2020 Non-shift worker 17 24 37 16 6 0 0 22 41 1385
2019 Shift worker 5 20 23 35 17 0 0 53 24 25
2019 Non-shift worker 10 17 40 24 10 0 0 33 26 1425

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 43 19 10 0 0 0 71 10 20
2024 Non-shift worker 22 37 17 12 9 2 0 61 22 2050
2022 Shift worker 30 43 13 10 5 0 0 72 15 70
2022 Non-shift worker 28 43 14 8 4 3 0 73 12 2135
2020 Shift worker 56 26 9 4 0 6 0 86 5 60
2020 Non-shift worker 35 43 11 6 3 2 0 79 9 1400
2019 Shift worker 29 26 19 18 0 8 0 60 19 25
2019 Non-shift worker 37 40 12 7 3 1 0 79 10 1430

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 22 27 33 6 11 20
2024 Non-shift worker 7 22 35 25 10 2050
2022 Shift worker 18 26 34 13 8 70
2022 Non-shift worker 7 25 37 23 7 2135

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 10 7 0 0 3 0 93 0 20
2024 Non-shift worker 56 28 8 5 3 1 0 84 8 2045
2022 Shift worker 39 34 10 3 5 3 4 79 10 70
2022 Non-shift worker 57 26 9 3 3 2 1 85 6 2140
2020 Shift worker 50 31 11 0 2 3 3 86 2 60
2020 Non-shift worker 46 29 12 5 5 3 1 77 10 1395

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 31 10 9 6 0 0 75 15 20
2024 Non-shift worker 45 27 8 11 9 1 0 72 20 2050
2022 Shift worker 32 30 16 5 16 1 0 63 21 70
2022 Non-shift worker 46 26 8 10 8 1 0 73 19 2140
2020 Shift worker 44 25 13 12 6 0 0 69 18 60
2020 Non-shift worker 38 28 11 13 9 1 0 66 23 1395

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 30 7 0 0 0 0 93 0 20
2024 Non-shift worker 56 27 6 5 5 1 0 84 10 2050
2022 Shift worker 39 31 13 10 6 1 0 71 16 70
2022 Non-shift worker 55 28 6 5 4 1 0 84 10 2140
2020 Shift worker 45 37 6 4 6 2 0 84 10 60
2020 Non-shift worker 49 30 8 7 5 1 0 79 13 1390

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 20 9 3 0 0 0 88 3 20
2024 Non-shift worker 21 32 15 17 14 1 0 54 31 2045
2022 Shift worker 26 33 19 9 13 0 0 59 22 70
2022 Non-shift worker 28 36 13 13 8 2 0 66 21 2140
2020 Shift worker 43 34 15 5 0 3 0 80 5 60
2020 Non-shift worker 28 32 16 14 8 2 0 61 22 1400
2019 Shift worker 31 43 15 11 0 0 0 74 11 25
2019 Non-shift worker 26 37 15 12 8 2 0 64 20 1435

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 49 12 15 5 1 0 68 20 685
2022 Shift worker 0 65 0 25 10 0 0 65 35 10
2022 Non-shift worker 16 54 12 14 3 1 0 70 18 715
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 20
2024 Non-shift worker 23 77 2050
2022 Shift worker 14 86 70
2022 Non-shift worker 17 83 2135
2020 Shift worker 7 93 60
2020 Non-shift worker 14 86 1395
2019 Shift worker 34 66 25
2019 Non-shift worker 17 83 1440

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 64 36 500
2022 Shift worker 31 69 10
2022 Non-shift worker 56 44 375

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 73 27 500
2022 Shift worker 78 22 10
2022 Non-shift worker 79 21 370

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 45 33 6 11 5 1 0 78 16 365
2022 Non-shift worker 45 35 9 5 3 2 0 82 9 295

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 19 10 8 3 9 0 77 12 20
2024 Non-shift worker 48 30 7 7 4 2 2 82 11 2045
2022 Shift worker 32 38 20 5 2 2 2 73 7 70
2022 Non-shift worker 49 33 6 5 2 3 1 85 8 2135
2020 Shift worker 48 29 8 6 3 4 1 82 9 60
2020 Non-shift worker 47 31 8 6 3 3 2 82 9 1400
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 50 20
2024 Non-shift worker 26 59 2050
2022 Shift worker 50 33 70
2022 Non-shift worker 30 53 2140
2020 Shift worker 30 40 60
2020 Non-shift worker 32 47 1400

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 515
2022 Shift worker 56 44 35
2022 Non-shift worker 45 55 630
2020 Shift worker 36 64 20
2020 Non-shift worker 31 69 450

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 7 17 15 21 34 2 5 26 59 515
2022 Shift worker 5 31 5 19 32 6 2 39 55 35
2022 Non-shift worker 11 24 10 24 25 1 5 37 52 630
2020 Shift worker 6 16 13 31 24 0 10 24 61 20
2020 Non-shift worker 10 16 18 23 28 1 4 27 54 450

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 6 17 9 21 42 1 3 24 66 515
2022 Shift worker 4 26 15 21 28 0 6 31 53 35
2022 Non-shift worker 7 19 14 20 34 2 4 28 57 630
2020 Shift worker 12 14 6 29 28 0 10 29 64 20
2020 Non-shift worker 6 16 12 28 36 1 3 22 66 445

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 9 3 9 0 3 32 66 34 20
2024 Non-shift worker 41 16 10 4 5 3 20 53 47 2050
2022 Shift worker 43 8 6 7 10 5 20 70
2022 Non-shift worker 42 17 11 5 4 3 18 2140
2020 Shift worker 51 16 4 3 4 3 18 60
2020 Non-shift worker 42 21 13 7 6 2 10 1395
2019 Shift worker 34 8 20 8 5 5 21 25
2019 Non-shift worker 35 20 15 11 11 1 7 1430
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