2024 Public Service Employee Survey Results for Public Health Agency of Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - IT

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 25 7 12 8 0 0 73 20 25
2024 IT-02 47 32 0 10 10 0 0 80 20 10
2024 IT-03 38 22 16 16 8 0 0 60 24 15
2022 IT 32 53 8 7 0 0 0 85 7 20

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 68 16 8 3 0 0 4 88 4 25
2024 IT-02 70 20 10 0 0 0 0 90 0 10
2024 IT-03 61 15 8 8 0 0 8 83 8 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 74 14 5 3 0 0 4 91 4 25
2024 IT-02 80 10 10 0 0 0 0 90 0 10
2024 IT-03 62 22 0 8 0 0 8 92 8 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 28 7 22 19 22 0 0 36 42 25
2024 IT-02 28 10 33 20 10 0 0 37 30 10
2024 IT-03 16 7 16 23 40 0 0 22 62 15
2022 IT 70 13 7 4 0 0 6 88 4 20

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 37 31 12 12 8 0 0 69 20 25
2024 IT-02 32 37 10 11 10 0 0 70 21 10
2024 IT-03 30 31 16 15 8 0 0 62 22 15
2022 IT 43 57 0 0 0 0 0 100 0 20

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 51 19 15 7 8 0 0 70 15 25
2024 IT-03 38 7 22 15 17 0 0 46 32 15
2022 IT 65 31 3 0 0 0 0 97 0 20

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 72 9 8 3 7 0 0 81 11 25
2024 IT-02 79 11 10 0 0 0 0 90 0 10
2024 IT-03 60 8 8 8 17 0 0 68 24 15
2022 IT 93 4 3 0 0 0 0 97 0 20

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 36 37 8 7 12 0 0 73 19 25
2024 IT-02 30 49 10 0 10 0 0 80 10 10
2024 IT-03 30 31 7 16 16 0 0 61 32 15
2022 IT 58 25 16 0 0 0 0 84 0 20

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 25 17 11 8 0 0 64 19 25
2024 IT-02 30 39 21 0 10 0 0 70 10 10
2024 IT-03 37 15 16 24 8 0 0 52 32 15
2022 IT 60 33 7 0 0 0 0 93 0 20

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 33 0 7 11 0 0 81 19 25
2024 IT-02 71 19 0 0 10 0 0 90 10 10
2024 IT-03 22 46 0 17 15 0 0 68 32 15
2022 IT 36 54 4 6 0 0 0 90 6 20

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 37 48 7 8 0 0 0 85 8 25
2024 IT-02 50 40 0 10 0 0 0 90 10 10
2024 IT-03 22 54 16 8 0 0 0 76 8 15
2022 IT 59 37 0 0 3 0 0 97 3 20

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 31 45 5 3 15 0 0 76 19 25
2024 IT-02 30 49 10 0 10 0 0 80 10 10
2024 IT-03 30 38 0 8 24 0 0 68 32 15
2022 IT 70 24 3 0 3 0 0 94 3 20

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 60 22 17 0 0 0 0 83 0 25
2024 IT-02 60 10 30 0 0 0 0 70 0 10
2024 IT-03 54 39 8 0 0 0 0 92 0 15
2022 IT 60 40 0 0 0 0 0 100 0 20

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 43 31 13 5 7 0 0 75 12 25
2024 IT-02 39 30 21 10 0 0 0 70 10 10
2024 IT-03 37 39 8 0 16 0 0 76 16 15
2022 IT 60 37 0 3 0 0 0 97 3 20

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 52 24 8 7 8 0 0 76 15 25
2024 IT-02 50 30 10 0 10 0 0 80 10 10
2024 IT-03 45 23 8 16 8 0 0 68 24 15
2022 IT 89 8 3 0 0 0 0 97 0 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 54 26 5 3 12 0 0 80 16 25
2024 IT-02 60 20 10 0 10 0 0 80 10 10
2024 IT-03 38 37 0 8 17 0 0 76 24 15
2022 IT 74 23 0 0 3 0 0 97 3 20

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 35 7 7 4 0 0 82 11 25
2024 IT-02 40 60 0 0 0 0 0 100 0 10
2024 IT-03 46 15 16 15 8 0 0 61 24 15
2022 IT 59 38 0 0 3 0 0 97 3 20

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 35 26 10 15 14 0 0 61 29 25
2024 IT-02 42 48 0 10 0 0 0 90 10 10
2024 IT-03 23 7 23 23 24 0 0 30 48 15
2022 IT 60 17 12 11 0 0 0 77 11 20

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 22 35 15 22 5 0 0 27 57 25
2024 IT-03 40 31 23 7 0 0 0 7 70 15
2022 IT 6 38 24 32 0 0 0 32 44 20

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 12 44 16 8 0 0 25 31 25
2024 IT-02 10 0 60 20 10 0 0 30 10 10
2024 IT-03 33 16 28 16 8 0 0 23 48 15
2022 IT 7 4 33 46 11 0 0 57 10 20

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 7 7 30 37 19 0 0 56 14 25
2024 IT-02 0 0 21 49 30 0 0 79 0 10
2024 IT-03 16 8 46 30 0 0 0 30 24 15
2022 IT 0 4 13 39 44 0 0 84 4 20

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 24 24 23 5 6 0 30 45 25
2024 IT-02 10 0 30 49 0 12 0 55 11 10
2024 IT-03 32 46 22 0 0 0 0 0 78 15
2022 IT 3 17 26 18 36 0 0 53 21 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 10 13 8 39 20 9 0 65 25 25
2024 IT-02 0 19 11 40 18 12 0 66 22 10
2024 IT-03 23 8 8 45 7 8 0 57 34 15
2022 IT 0 0 26 19 47 8 0 72 0 20

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 15 36 26 3 0 0 29 34 25
2024 IT-02 10 11 39 40 0 0 0 40 21 10
2024 IT-03 24 23 29 16 8 0 0 23 47 15
2022 IT 3 15 19 31 31 0 0 63 18 20

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 5 8 41 32 13 0 0 45 13 25
2024 IT-02 10 10 30 32 17 0 0 50 20 10
2024 IT-03 0 8 54 38 0 0 0 38 8 15
2022 IT 0 4 54 32 9 0 0 42 4 20
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 31 31 10 4 8 12 4 74 14 25
2024 IT-02 18 31 22 0 10 10 9 61 12 10
2024 IT-03 38 30 0 8 8 16 0 81 19 15
2022 IT 42 19 11 3 3 14 8 78 8 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 67 12 10 3 5 4 0 82 8 25
2024 IT-02 59 10 20 0 10 0 0 70 10 10
2024 IT-03 68 16 0 8 0 8 0 92 8 15
2022 IT 76 8 4 3 3 6 0 89 7 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 78 14 0 3 5 0 0 92 8 25
2024 IT-02 90 0 0 0 10 0 0 90 10 10
2024 IT-03 60 32 0 8 0 0 0 92 8 15
2022 IT 83 10 3 0 3 0 0 94 3 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 55 29 8 0 8 0 0 84 8 25
2024 IT-02 49 31 10 0 10 0 0 80 10 10
2024 IT-03 53 31 8 0 8 0 0 85 8 15
2022 IT 85 8 3 3 0 0 0 94 3 20

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 56 21 8 3 5 7 0 83 9 25
2024 IT-02 61 20 9 0 10 0 0 81 10 10
2024 IT-03 54 15 8 8 0 16 0 81 9 15
2022 IT 60 32 4 0 0 0 4 96 0 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 54 20 11 3 5 7 0 79 9 25
2024 IT-02 50 31 9 0 10 0 0 81 10 10
2024 IT-03 61 0 16 8 0 16 0 72 9 15
2022 IT 58 33 4 0 0 0 4 96 0 20
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 77 12 8 0 3 0 0 89 3 25
2024 IT-02 80 10 10 0 0 0 0 90 0 10
2024 IT-03 68 16 8 0 8 0 0 84 8 15
2022 IT 70 13 9 0 0 0 8 90 0 20

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 73 10 16 0 0 0 0 84 0 25
2024 IT-02 80 0 20 0 0 0 0 80 0 10
2024 IT-03 62 23 16 0 0 0 0 84 0 15
2022 IT 63 29 5 0 3 0 0 92 3 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 80 8 12 0 0 0 0 88 0 25
2024 IT-02 80 10 10 0 0 0 0 90 0 10
2024 IT-03 76 8 16 0 0 0 0 84 0 15
2022 IT 83 17 0 0 0 0 0 100 0 20

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 63 20 9 3 0 5 0 87 4 25
2024 IT-02 49 21 20 0 0 10 0 78 0 10
2024 IT-03 70 22 0 8 0 0 0 92 8 15
2022 IT 64 33 0 3 0 0 0 97 3 20

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 87 13 0 0 0 0 0 100 0 25
2024 IT-02 80 20 0 0 0 0 0 100 0 10
2024 IT-03 92 8 0 0 0 0 0 100 0 15
2022 IT 96 4 0 0 0 0 0 100 0 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 78 4 10 5 4 0 0 81 8 25
2024 IT-02 90 0 0 10 0 0 0 90 10 10
2024 IT-03 60 8 23 0 8 0 0 68 8 15
2022 IT 71 25 0 3 0 0 0 97 3 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 84 7 5 0 0 0 4 95 0 25
2024 IT-02 90 0 10 0 0 0 0 90 0 10
2024 IT-03 76 15 0 0 0 0 8 100 0 15
2022 IT 86 4 0 0 0 0 10 100 0 20
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 40 24 5 14 4 13 0 74 20 25
2024 IT-02 58 22 10 0 0 10 0 89 0 10
2024 IT-03 29 23 0 31 8 8 0 57 43 15
2022 IT 75 13 0 0 4 8 0 96 4 20

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 33 3 14 15 10 0 64 33 25
2024 IT-02 39 41 0 0 10 10 0 89 11 10
2024 IT-03 14 30 0 32 24 0 0 44 56 15
2022 IT 63 20 6 4 0 6 0 89 4 20

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 26 3 17 19 10 0 56 40 25
2024 IT-02 37 43 0 0 10 10 0 89 11 10
2024 IT-03 15 14 8 31 32 0 0 30 63 15
2022 IT 51 23 3 14 4 6 0 78 19 20

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 10 41 11 10 22 5 0 54 34 25
2024 IT-02 20 59 11 0 10 0 0 79 10 10
2024 IT-03 0 31 7 23 40 0 0 31 63 15
2022 IT 48 18 0 21 0 14 0 76 24 20

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 25 25 12 13 0 25 0 66 17 25
2024 IT-02 10 31 12 21 0 26 0 56 28 10
2024 IT-03 38 22 15 8 0 16 0 72 9 15
2022 IT 3 29 14 10 0 45 0 58 18 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 43 13 3 14 0 0 70 18 25
2024 IT-02 10 70 20 0 0 0 0 80 0 10
2024 IT-03 38 15 7 8 32 0 0 53 40 15
2022 IT 41 33 12 14 0 0 0 75 14 20

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 7 48 22 7 15 0 0 56 23 25
2024 IT-02 10 60 21 0 10 0 0 70 10 10
2024 IT-03 7 45 8 16 24 0 0 52 40 15
2022 IT 13 16 51 12 0 8 0 31 13 20

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 35 21 7 9 9 0 60 17 25
2024 IT-02 18 32 30 0 0 20 0 63 0 10
2024 IT-03 23 38 16 15 8 0 0 61 23 15
2022 IT 43 22 19 5 8 0 4 68 13 20

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 34 46 8 3 8 0 0 80 12 25
2024 IT-02 18 63 9 0 10 0 0 81 10 10
2024 IT-03 46 30 8 8 8 0 0 76 16 15
2022 IT 48 39 14 0 0 0 0 86 0 20

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 14 37 21 8 17 3 0 53 25 25
2024 IT-02 0 50 31 9 10 0 0 50 19 10
2024 IT-03 31 23 15 8 16 8 0 58 26 15
2022 IT 10 38 17 10 4 22 0 61 17 20

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 56 9 7 7 0 0 77 14 25
2024 IT-02 18 62 20 0 0 0 0 80 0 10
2024 IT-03 15 53 0 16 16 0 0 68 32 15
2022 IT 59 29 4 3 0 5 0 93 3 20

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 50 27 16 3 4 0 0 50 50 25
2024 IT-02 51 28 21 0 0 0 0 51 49 10
2024 IT-03 47 30 7 8 8 0 0 47 53 15
2022 IT 64 29 0 4 4 0 0 20

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 79 0 0 3 4 3 10 92 8 25
2024 IT-02 79 0 0 0 0 0 21 100 0 10
2024 IT-03 76 0 0 8 8 8 0 82 18 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 76 5 5 0 3 3 7 85 15 25
2024 IT-02 90 0 10 0 0 0 0 90 10 10
2024 IT-03 68 0 0 0 8 8 17 90 10 15
2022 IT 93 7 0 0 0 0 0 20

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 86 3 0 0 0 0 11 96 4 25
2024 IT-02 100 0 0 0 0 0 0 100 0 10
2024 IT-03 68 8 0 0 0 0 24 90 10 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 57 13 18 9 3 0 0 57 43 25
2024 IT-02 49 10 31 11 0 0 0 49 51 10
2024 IT-03 68 8 8 8 8 0 0 68 32 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 7 33 8 14 34 0 3 42 50 25
2024 IT-02 0 50 10 30 10 0 0 50 40 10
2024 IT-03 16 14 8 0 55 0 7 32 59 15
2022 IT 22 30 30 3 7 8 0 56 11 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 31 41 13 7 8 0 0 72 15 25
2024 IT-02 22 58 11 0 10 0 0 79 10 10
2024 IT-03 38 31 7 16 8 0 0 70 24 15
2022 IT 60 29 4 6 0 0 0 90 6 20

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 41 32 23 0 4 0 0 73 4 25
2024 IT-02 59 21 20 0 0 0 0 80 0 10
2024 IT-03 30 30 31 0 8 0 0 60 8 15
2022 IT 80 12 4 0 0 4 0 96 0 20

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 41 29 11 7 4 8 0 76 12 25
2024 IT-02 48 33 9 0 0 10 0 90 0 10
2024 IT-03 29 22 16 16 8 8 0 56 27 15
2022 IT 49 23 0 0 8 21 0 90 10 20

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 34 7 5 0 15 0 86 5 25
2024 IT-02 48 33 0 10 0 9 0 89 11 10
2024 IT-03 30 29 16 0 0 25 0 79 0 15
2022 IT 38 19 11 0 0 32 0 84 0 20

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 41 43 4 0 3 8 0 92 4 25
2024 IT-02 38 52 0 0 0 10 0 100 0 10
2024 IT-03 46 30 8 0 8 8 0 82 8 15
2022 IT 77 4 2 4 0 10 3 92 5 20

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 5 8 11 3 46 0 27 67 17 25
2024 IT-02 10 10 9 0 51 0 21 64 25 10
2024 IT-03 0 8 16 8 30 0 38 61 12 15
2022 IT 13 4 0 4 56 16 7 78 22 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 10 12 19 0 8 48 3 43 17 25
2024 IT-02 20 17 20 0 10 33 0 56 15 10
2024 IT-03 0 8 22 0 8 54 8 20 22 15
2022 IT 23 6 13 0 0 58 0 69 0 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 41 0 7 4 0 0 89 11 25
2024 IT-02 41 59 0 0 0 0 0 100 0 10
2024 IT-03 45 31 0 16 8 0 0 76 24 15
2022 IT 82 10 0 0 8 0 0 92 8 20

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 69 3 8 16 4 0 0 72 20 25
2024 IT-02 71 0 10 19 0 0 0 71 19 10
2024 IT-03 60 8 8 15 8 0 0 68 24 15
2022 IT 74 18 0 0 8 0 0 92 8 20

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 62 15 4 4 15 0 0 77 19 25
2024 IT-02 71 10 0 9 10 0 0 81 19 10
2024 IT-03 46 22 8 0 24 0 0 68 24 15
2022 IT 64 28 0 0 8 0 0 92 8 20
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 61 11 13 11 3 0 0 72 15 25
2024 IT-02 61 10 20 9 0 0 0 71 9 10
2024 IT-03 54 14 8 16 8 0 0 68 24 15
2022 IT 72 11 3 6 8 0 0 83 14 20

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 IT 28 39 33 25
2024 IT-02 26 32 42 10
2024 IT-03 24 46 30 15
2022 IT 33 56 10 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 IT 0 100 20

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 15 17 4 5 20 0 68 10 25
2024 IT-02 49 11 11 0 10 19 0 74 12 10
2022 IT 37 22 0 0 0 33 7 100 0 20
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT 0 100 25
2024 IT-02 0 100 10
2024 IT-03 0 100 15
2022 IT 0 100 20

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 33 27 12 0 0 29 0 84 0 25
2024 IT-02 49 21 10 0 0 19 0 88 0 10
2022 IT 50 12 0 0 0 31 7 100 0 20
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 56 22 0 5 17 0 0 56 44 25
2024 IT-02 60 19 0 10 11 0 0 60 40 10
2024 IT-03 54 30 0 0 16 0 0 54 46 15
2022 IT 46 34 6 5 4 0 5 20

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 14 35 14 14 24 0 0 14 86 25
2024 IT-02 29 50 0 0 21 0 0 29 71 10
2024 IT-03 0 14 31 30 24 0 0 0 100 15
2022 IT 24 36 26 8 6 0 0 20

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 43 3 15 16 0 0 24 76 25
2024 IT-02 50 29 0 10 11 0 0 50 50 10
2024 IT-03 0 53 8 23 16 0 0 0 100 15
2022 IT 70 16 8 3 3 0 0 20

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 18 13 21 28 20 0 0 18 82 25
2024 IT-02 32 17 30 0 21 0 0 32 68 10
2024 IT-03 7 0 15 62 16 0 0 7 93 15
2022 IT 32 23 26 13 6 0 0 20

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 59 13 8 3 12 0 5 62 38 25
2024 IT-02 70 0 10 0 11 0 10 77 23 10
2024 IT-03 47 29 8 8 8 0 0 47 53 15
2022 IT 70 23 0 6 0 0 0 20

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 34 29 18 10 8 0 0 34 66 25
2024 IT-02 31 48 10 0 11 0 0 31 69 10
2024 IT-03 31 15 30 23 0 0 0 31 69 15
2022 IT 63 14 12 4 7 0 0 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 30 41 17 0 12 0 0 30 70 25
2024 IT-02 51 18 21 0 10 0 0 51 49 10
2024 IT-03 14 54 16 0 16 0 0 14 86 15
2022 IT 64 15 4 7 10 0 0 20

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 13 28 22 22 15 0 0 13 87 25
2024 IT-02 10 37 33 11 10 0 0 10 90 10
2024 IT-03 7 24 8 39 23 0 0 7 93 15
2022 IT 30 24 32 14 0 0 0 20

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 32 28 18 11 11 0 0 32 68 25
2024 IT-02 28 31 31 0 10 0 0 28 72 10
2024 IT-03 30 30 8 16 15 0 0 30 70 15
2022 IT 44 27 18 4 6 0 0 20

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 58 14 8 4 15 0 0 58 42 25
2024 IT-02 70 10 11 0 10 0 0 70 30 10
2024 IT-03 46 15 8 8 24 0 0 46 54 15
2022 IT 80 7 7 6 0 0 0 20

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 58 19 8 3 12 0 0 58 42 25
2024 IT-02 61 19 11 0 10 0 0 61 39 10
2024 IT-03 54 24 7 0 15 0 0 54 46 15
2022 IT 65 19 7 6 3 0 0 20

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 42 25 12 13 8 0 0 42 58 25
2024 IT-02 60 11 0 19 10 0 0 60 40 10
2024 IT-03 31 44 16 8 0 0 0 31 69 15
2022 IT 28 38 23 11 0 0 0 20

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 16 21 5 19 0 0 39 61 25
2024 IT-02 37 20 22 11 10 0 0 37 63 10
2024 IT-03 30 15 23 0 32 0 0 30 70 15
2022 IT 73 19 4 4 0 0 0 20

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 41 34 11 5 10 0 0 41 59 25
2024 IT-02 28 32 9 10 21 0 0 28 72 10
2024 IT-03 54 30 16 0 0 0 0 54 46 15
2022 IT 64 36 0 0 0 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 77 20 0 0 0 0 3 79 21 25
2024 IT-02 71 29 0 0 0 0 0 71 29 10
2024 IT-03 79 15 0 0 0 0 7 84 16 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 55 19 10 0 13 0 3 56 44 25
2024 IT-02 39 19 21 0 21 0 0 39 61 10
2024 IT-03 62 23 0 0 8 0 7 67 33 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 78 4 0 5 5 4 3 85 15 25
2024 IT-03 85 8 0 0 0 0 7 91 9 15
2022 IT 94 3 0 0 0 0 2 20

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 68 20 3 0 8 0 0 68 32 25
2024 IT-02 69 21 0 0 10 0 0 69 31 10
2024 IT-03 61 23 8 0 8 0 0 61 39 15
2022 IT 77 10 7 0 3 0 2 20

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 84 11 0 0 5 0 0 84 16 25
2024 IT-02 80 10 0 0 10 0 0 80 20 10
2024 IT-03 85 15 0 0 0 0 0 85 15 15
2022 IT 85 9 3 0 0 0 2 20

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 61 18 3 0 0 0 18 74 26 25
2024 IT-02 60 10 0 0 0 0 30 86 14 10
2024 IT-03 62 30 0 0 0 0 8 67 33 15
2022 IT 91 7 0 0 0 0 2 20

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 82 14 0 3 0 0 0 82 18 25
2024 IT-02 80 20 0 0 0 0 0 80 20 10
2024 IT-03 92 0 0 8 0 0 0 92 8 15
2022 IT 94 0 3 0 0 0 2 20

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 49 16 7 3 25 0 0 49 51 25
2024 IT-02 31 20 8 0 42 0 0 31 69 10
2024 IT-03 69 15 8 8 0 0 0 69 31 15
2022 IT 68 23 0 6 0 0 2 20

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 50 38 3 3 5 0 0 50 50 25
2024 IT-02 50 40 0 0 10 0 0 50 50 10
2024 IT-03 40 44 8 8 0 0 0 40 60 15
2022 IT 61 28 5 0 0 4 2 20

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 5 22 42 20 12 0 0 27 31 25
2024 IT-02 11 28 32 20 10 0 0 38 30 10
2024 IT-03 0 8 60 23 8 0 0 8 32 15
2022 IT 19 48 26 7 0 0 0 67 7 20

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 12 13 40 25 10 0 0 35 25 25
2024 IT-02 10 0 40 29 20 0 0 50 10 10
2024 IT-03 8 30 47 14 0 0 0 14 39 15
2022 IT 12 4 27 24 33 0 0 57 16 20

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 21 50 8 8 4 9 0 78 13 25
2024 IT-02 17 62 10 10 0 0 0 80 10 10
2024 IT-03 29 38 8 8 8 8 0 74 18 15
2022 IT 52 21 15 6 0 6 0 77 7 20

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 IT 14 13 45 12 16 25
2024 IT-02 30 21 20 10 19 10
2024 IT-03 0 8 68 16 8 15
2022 IT 13 26 42 15 5 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 75 15 5 0 0 5 0 95 0 25
2024 IT-02 70 10 10 0 0 10 0 89 0 10
2024 IT-03 76 24 0 0 0 0 0 100 0 15
2022 IT 79 17 4 0 0 0 0 96 0 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 72 19 8 0 0 0 0 92 0 25
2024 IT-02 64 26 10 0 0 0 0 90 0 10
2024 IT-03 76 16 8 0 0 0 0 92 0 15
2022 IT 57 21 17 5 0 0 0 78 5 20

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 81 15 5 0 0 0 0 95 0 25
2024 IT-02 73 17 10 0 0 0 0 90 0 10
2024 IT-03 85 15 0 0 0 0 0 100 0 15
2022 IT 70 17 13 0 0 0 0 87 0 20

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 49 21 7 15 8 0 0 69 24 25
2024 IT-02 50 29 0 10 10 0 0 80 20 10
2024 IT-03 45 15 8 24 8 0 0 60 32 15
2022 IT 47 32 3 4 0 14 0 91 5 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT 11 89 25
2024 IT-02 9 91 10
2024 IT-03 15 85 15
2022 IT 10 90 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 72 16 3 3 0 5 0 93 4 25
2024 IT-02 70 20 0 0 0 10 0 100 0 10
2024 IT-03 69 16 8 8 0 0 0 85 8 15
2022 IT 68 20 0 8 5 0 0 88 12 20
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT 4 76 25
2024 IT-02 0 81 10
2024 IT-03 8 77 15
2022 IT 10 63 20

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 14 5 7 4 9 13 62 38 25
2024 IT-02 58 23 10 0 0 9 0 64 36 10
2024 IT-03 38 8 0 16 8 0 30 54 46 15
2022 IT 58 7 9 0 0 0 25 20
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