2024 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 37 4 12 5 0 0 79 16 175
2024 Does not provide services to public 47 39 4 6 3 0 0 86 10 505
2022 Provides services to public 33 41 4 15 6 0 0 75 21 180
2022 Does not provide services to public 41 41 5 9 4 0 0 82 13 505
2020 Provides services to public 49 36 5 9 1 0 0 84 10 185
2020 Does not provide services to public 49 42 2 6 1 0 0 91 7 535

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 18 2 6 4 0 2 88 10 175
2024 Does not provide services to public 73 12 6 4 3 0 3 87 6 505

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 66 16 4 7 4 0 3 85 12 175
2024 Does not provide services to public 70 14 8 4 3 0 3 86 6 505

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 28 3 0 1 0 1 96 1 175
2024 Does not provide services to public 70 21 4 2 1 0 1 93 3 510
2022 Provides services to public 54 32 5 4 1 0 2 89 5 180
2022 Does not provide services to public 57 31 6 4 1 0 1 89 6 505
2020 Provides services to public 42 41 11 5 1 0 0 83 6 185
2020 Does not provide services to public 42 41 8 7 1 0 1 84 8 535
2019 Provides services to public 48 32 7 10 3 0 0 81 13 175
2019 Does not provide services to public 54 31 4 7 3 0 0 86 10 585

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 34 6 15 1 0 0 77 16 175
2024 Does not provide services to public 42 38 10 8 3 0 0 80 10 505
2022 Provides services to public 36 42 8 11 2 0 0 78 13 175
2022 Does not provide services to public 38 43 7 8 4 0 1 81 12 505
2020 Provides services to public 41 38 9 8 2 0 2 81 10 185
2020 Does not provide services to public 44 38 8 8 1 0 1 83 9 535
2019 Provides services to public 34 40 7 12 7 0 0 74 18 175
2019 Does not provide services to public 42 35 10 9 4 0 0 77 12 580

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 29 2 6 0 1 0 92 6 175
2024 Does not provide services to public 70 24 3 2 1 0 0 94 3 505
2022 Provides services to public 54 36 9 1 0 0 1 90 1 175
2022 Does not provide services to public 61 30 4 3 1 0 1 93 3 505
2020 Provides services to public 49 40 5 6 0 0 0 89 6 185
2020 Does not provide services to public 57 33 6 4 0 0 1 90 4 535
2019 Provides services to public 59 28 6 3 3 0 1 88 6 175
2019 Does not provide services to public 59 30 6 3 2 0 1 89 5 580

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 25 7 7 1 1 0 86 8 175
2024 Does not provide services to public 68 21 4 4 2 0 0 90 6 510
2022 Provides services to public 51 33 5 8 2 0 0 84 11 180
2022 Does not provide services to public 58 29 5 5 3 0 0 87 8 505
2020 Provides services to public 51 29 9 8 2 0 0 80 11 185
2020 Does not provide services to public 53 33 6 5 2 0 0 87 7 535
2019 Provides services to public 52 28 6 7 6 0 1 81 13 175
2019 Does not provide services to public 55 31 6 5 3 1 0 86 7 580

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 32 8 4 1 0 0 87 6 175
2024 Does not provide services to public 50 36 10 3 2 0 0 85 5 510
2022 Provides services to public 49 34 13 4 1 0 0 82 5 175
2022 Does not provide services to public 43 36 10 7 4 0 0 79 11 505
2020 Provides services to public 42 44 9 4 0 0 0 87 4 185
2020 Does not provide services to public 42 38 10 6 2 0 0 81 9 535
2019 Provides services to public 40 41 7 8 4 0 0 81 12 175
2019 Does not provide services to public 40 35 13 7 4 0 0 76 11 585

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 27 11 9 5 0 0 74 14 175
2024 Does not provide services to public 43 33 11 7 5 1 0 77 12 510
2022 Provides services to public 34 39 10 11 5 0 0 74 16 180
2022 Does not provide services to public 39 31 12 10 7 0 0 71 17 505
2020 Provides services to public 33 40 10 10 6 0 0 73 17 185
2020 Does not provide services to public 35 40 11 9 4 0 1 76 13 535
2019 Provides services to public 29 33 16 12 10 1 0 62 22 175
2019 Does not provide services to public 33 36 13 10 7 0 0 69 18 580

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 34 7 6 2 0 0 85 8 175
2024 Does not provide services to public 43 43 7 5 2 0 0 86 6 505
2022 Provides services to public 45 39 8 5 4 0 0 84 9 180
2022 Does not provide services to public 40 44 6 6 4 0 0 84 10 505
2020 Provides services to public 40 43 9 6 3 0 0 83 8 185
2020 Does not provide services to public 39 43 10 6 1 0 0 83 7 535
2019 Provides services to public 39 35 11 11 5 0 0 74 16 175
2019 Does not provide services to public 34 40 12 10 3 0 0 74 13 580

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 27 3 2 1 0 0 94 3 175
2024 Does not provide services to public 61 33 4 1 1 0 0 94 2 505
2022 Provides services to public 62 31 3 1 3 0 0 92 5 180
2022 Does not provide services to public 56 34 4 3 2 0 0 91 5 505
2020 Provides services to public 59 33 3 3 1 0 0 92 5 185
2020 Does not provide services to public 57 31 7 3 1 0 0 89 4 535
2019 Provides services to public 51 36 7 3 2 0 0 87 6 175
2019 Does not provide services to public 50 35 7 5 3 0 0 85 8 580

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 32 9 6 4 1 0 81 10 175
2024 Does not provide services to public 50 33 9 4 4 0 0 83 8 505
2022 Provides services to public 38 37 9 12 4 0 0 75 16 180
2022 Does not provide services to public 43 33 11 7 5 0 0 76 12 505
2020 Provides services to public 41 37 10 7 5 0 0 78 12 185
2020 Does not provide services to public 38 38 12 8 3 0 0 77 12 535
2019 Provides services to public 35 36 11 11 6 0 0 71 17 175
2019 Does not provide services to public 37 35 13 9 6 0 0 72 15 580

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 26 6 1 0 0 0 93 1 175
2024 Does not provide services to public 62 29 7 2 1 0 0 91 2 505
2022 Provides services to public 65 27 8 1 0 0 0 91 1 180
2022 Does not provide services to public 56 27 10 4 2 0 0 84 6 505
2020 Provides services to public 67 23 7 1 2 0 0 90 3 185
2020 Does not provide services to public 56 32 8 2 1 0 0 89 3 530
2019 Provides services to public 59 32 5 3 1 0 0 91 4 175
2019 Does not provide services to public 53 33 8 3 2 0 0 87 5 575

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 34 7 9 3 0 0 81 12 175
2024 Does not provide services to public 50 33 9 5 4 0 0 83 8 505
2022 Provides services to public 37 42 9 7 5 0 1 79 11 180
2022 Does not provide services to public 41 39 8 6 4 0 1 81 11 505
2020 Provides services to public 43 39 7 7 3 1 0 83 10 185
2020 Does not provide services to public 39 40 11 6 3 0 0 79 10 535
2019 Provides services to public 39 37 11 6 7 0 0 75 14 175
2019 Does not provide services to public 39 36 11 9 5 0 0 75 14 575

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 29 11 6 4 0 0 79 10 175
2024 Does not provide services to public 50 30 11 5 3 0 0 80 9 505
2022 Provides services to public 42 33 13 7 5 0 0 75 12 180
2022 Does not provide services to public 43 35 12 5 4 0 0 79 9 505
2020 Provides services to public 48 34 11 4 3 0 0 82 7 185
2020 Does not provide services to public 45 34 12 6 2 0 0 79 9 535
2019 Provides services to public 38 36 12 7 6 1 0 75 13 175
2019 Does not provide services to public 38 33 14 9 6 0 0 71 15 580

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 30 12 5 3 1 1 81 7 175
2024 Does not provide services to public 52 34 7 5 2 0 0 86 7 505
2022 Provides services to public 44 33 11 8 5 0 0 77 13 180
2022 Does not provide services to public 42 38 11 5 4 1 1 80 9 505
2020 Provides services to public 42 36 13 7 2 1 0 78 9 180
2020 Does not provide services to public 44 40 9 5 2 0 0 84 7 530
2019 Provides services to public 37 37 14 6 5 0 0 75 11 175
2019 Does not provide services to public 38 38 12 8 4 0 0 76 12 575

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 30 9 4 0 0 0 87 4 175
2024 Does not provide services to public 55 35 6 3 1 0 0 90 4 505
2022 Provides services to public 44 37 15 4 1 0 0 81 5 180
2022 Does not provide services to public 48 36 10 3 3 0 0 84 6 505
2020 Provides services to public 54 32 9 5 1 0 0 86 5 185
2020 Does not provide services to public 49 36 9 5 1 0 0 86 5 535
2019 Provides services to public 48 39 6 6 2 0 0 86 8 175
2019 Does not provide services to public 44 39 9 6 2 0 0 82 8 580

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 28 23 12 6 1 0 59 18 175
2024 Does not provide services to public 35 34 19 8 4 1 0 69 12 505
2022 Provides services to public 28 26 22 13 11 0 0 54 24 180
2022 Does not provide services to public 33 36 19 8 4 0 0 69 12 505
2020 Provides services to public 27 36 22 11 4 1 0 63 15 180
2020 Does not provide services to public 28 37 20 9 5 0 0 66 14 535
2019 Provides services to public 30 35 19 11 5 0 0 65 16 175
2019 Does not provide services to public 36 35 18 7 3 0 0 72 10 575

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 23 32 20 13 0 4 35 32 175
2024 Does not provide services to public 5 19 39 24 11 0 3 36 24 505
2022 Provides services to public 5 24 33 27 7 0 4 35 30 180
2022 Does not provide services to public 6 21 41 18 12 1 2 30 28 500
2020 Provides services to public 5 20 39 26 9 1 0 35 26 185
2020 Does not provide services to public 6 18 42 22 10 1 1 32 25 535
2019 Provides services to public 8 21 36 24 11 0 0 35 29 175
2019 Does not provide services to public 7 20 38 23 10 0 1 34 28 585

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 26 30 21 8 1 1 30 39 175
2024 Does not provide services to public 8 20 35 23 11 1 3 35 29 505
2022 Provides services to public 16 22 38 16 5 1 2 22 39 180
2022 Does not provide services to public 11 23 35 17 10 2 2 28 35 500
2020 Provides services to public 15 20 39 17 7 1 1 25 35 185
2020 Does not provide services to public 13 25 34 18 8 2 1 26 39 535
2019 Provides services to public 17 29 30 15 7 1 1 22 47 175
2019 Does not provide services to public 12 23 35 20 8 1 2 29 35 580

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 14 31 31 18 0 1 50 19 175
2024 Does not provide services to public 4 12 31 34 16 1 2 52 17 505
2022 Provides services to public 6 15 36 30 10 1 2 41 21 175
2022 Does not provide services to public 5 16 36 25 15 1 2 42 22 500
2020 Provides services to public 5 13 34 33 14 1 0 48 18 185
2020 Does not provide services to public 7 14 38 27 11 1 1 40 22 530
2019 Provides services to public 3 9 43 32 12 0 1 44 13 175
2019 Does not provide services to public 4 11 34 32 17 1 1 50 15 580

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 28 22 18 14 1 4 34 44 175
2024 Does not provide services to public 11 21 27 21 16 1 3 38 33 505
2022 Provides services to public 19 29 23 19 8 1 2 27 49 180
2022 Does not provide services to public 12 22 29 19 13 2 3 34 35 500
2020 Provides services to public 15 17 37 20 10 1 0 31 32 185
2020 Does not provide services to public 11 23 28 24 10 1 2 36 35 535
2019 Provides services to public 17 30 23 18 9 1 2 27 49 175
2019 Does not provide services to public 14 19 29 20 14 1 2 36 34 580

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 17 25 25 20 3 4 48 25 175
2024 Does not provide services to public 4 11 29 28 22 4 4 53 16 505
2022 Provides services to public 15 15 28 26 7 3 6 36 33 180
2022 Does not provide services to public 7 19 27 24 15 4 5 42 28 500
2020 Provides services to public 5 13 22 44 16 1 1 61 18 185
2020 Does not provide services to public 6 14 28 31 16 3 4 50 21 535
2019 Provides services to public 12 19 25 25 16 1 2 43 32 175
2019 Does not provide services to public 6 14 26 31 18 2 3 51 21 580

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 24 32 17 12 1 2 30 37 175
2024 Does not provide services to public 10 16 35 21 13 2 3 36 28 505
2022 Provides services to public 18 18 36 18 4 1 5 23 38 180
2022 Does not provide services to public 8 18 39 18 12 3 2 32 27 500
2020 Provides services to public 13 19 30 29 7 1 1 36 33 185
2020 Does not provide services to public 11 19 37 19 11 2 1 30 31 535
2019 Provides services to public 17 27 30 17 8 1 1 25 44 175
2019 Does not provide services to public 11 17 36 23 10 2 2 34 29 580

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 15 36 21 18 0 2 39 24 175
2024 Does not provide services to public 4 12 32 29 20 1 2 50 17 505
2022 Provides services to public 12 19 34 23 10 0 2 34 32 180
2022 Does not provide services to public 5 15 30 25 20 1 3 48 21 505
2020 Provides services to public 6 14 32 28 17 1 1 46 21 185
2020 Does not provide services to public 2 7 35 38 16 1 1 55 9 535
2019 Provides services to public 9 31 33 16 8 2 1 25 41 175
2019 Does not provide services to public 9 16 34 24 15 0 1 40 25 580
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 27 13 6 6 9 6 72 13 175
2024 Does not provide services to public 36 30 13 5 4 6 6 74 11 505
2022 Provides services to public 30 28 15 7 7 6 6 67 16 175
2022 Does not provide services to public 31 31 15 7 4 5 7 71 12 505
2020 Provides services to public 26 32 16 10 9 2 4 62 20 185
2020 Does not provide services to public 30 30 17 10 5 5 3 65 16 535
2019 Provides services to public 21 32 14 13 11 7 3 58 27 175
2019 Does not provide services to public 28 31 15 11 8 5 2 63 21 580

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 25 6 9 5 1 0 79 15 175
2024 Does not provide services to public 61 22 6 7 4 1 0 83 11 505
2022 Provides services to public 56 30 5 4 5 0 0 86 9 175
2022 Does not provide services to public 56 25 6 8 4 1 0 82 12 505
2020 Provides services to public 44 33 7 9 5 1 0 78 14 185
2020 Does not provide services to public 49 28 9 9 5 1 0 78 13 535
2019 Provides services to public 42 32 9 13 4 0 0 74 17 175
2019 Does not provide services to public 47 25 10 10 8 1 0 73 18 580

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 25 6 5 3 0 0 86 8 175
2024 Does not provide services to public 66 23 4 5 1 0 0 89 6 505
2022 Provides services to public 60 29 3 4 4 0 0 89 8 175
2022 Does not provide services to public 59 29 5 6 2 0 0 88 7 505
2020 Provides services to public 50 31 8 9 2 0 0 80 12 185
2020 Does not provide services to public 55 28 7 8 2 0 0 83 10 535
2019 Provides services to public 38 39 10 9 5 0 0 77 13 175
2019 Does not provide services to public 48 33 5 11 3 0 0 81 14 585

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 31 9 4 2 2 0 84 6 175
2024 Does not provide services to public 58 27 9 2 2 1 0 86 5 505
2022 Provides services to public 48 33 10 5 3 1 0 82 8 175
2022 Does not provide services to public 50 37 6 5 2 1 0 88 6 505
2020 Provides services to public 45 35 10 8 2 1 0 81 10 180
2020 Does not provide services to public 48 36 9 5 2 1 0 84 7 525
2019 Provides services to public 36 44 12 5 2 1 0 81 7 175
2019 Does not provide services to public 45 37 10 5 3 0 0 82 8 580

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 21 9 7 8 5 4 73 17 175
2024 Does not provide services to public 49 22 8 5 4 8 4 81 10 510
2022 Provides services to public 47 22 11 4 6 5 4 76 12 180
2022 Does not provide services to public 46 29 9 4 4 4 5 82 8 505

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 26 10 5 7 5 5 75 13 175
2024 Does not provide services to public 46 23 9 5 4 9 4 79 11 510
2022 Provides services to public 43 25 12 7 5 5 3 73 13 180
2022 Does not provide services to public 44 28 9 6 3 5 5 81 10 505
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 28 11 2 1 1 1 86 3 175
2024 Does not provide services to public 63 24 8 3 1 0 1 88 4 505
2022 Provides services to public 57 24 9 3 1 0 5 86 4 175
2022 Does not provide services to public 57 27 8 3 2 1 2 87 5 505
2020 Provides services to public 59 26 10 2 1 1 1 87 3 185
2020 Does not provide services to public 61 25 9 2 2 1 1 88 4 535
2019 Provides services to public 48 30 13 4 2 1 1 80 6 175
2019 Does not provide services to public 58 24 10 3 1 1 3 85 5 585

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 26 12 7 2 0 0 80 9 175
2024 Does not provide services to public 51 28 10 5 4 0 0 80 10 505
2022 Provides services to public 48 26 16 7 2 0 1 75 9 180
2022 Does not provide services to public 48 31 11 6 4 0 0 79 10 505
2020 Provides services to public 50 31 10 4 5 0 0 81 10 185
2020 Does not provide services to public 47 34 8 8 3 0 0 81 11 535
2019 Provides services to public 44 30 7 12 6 0 1 75 18 175
2019 Does not provide services to public 47 26 11 9 5 1 1 74 14 580

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 23 11 3 2 1 0 84 5 175
2024 Does not provide services to public 61 20 8 5 3 1 1 83 9 505
2022 Provides services to public 55 27 11 3 4 0 1 83 6 180
2022 Does not provide services to public 57 23 10 4 4 1 1 82 8 505
2020 Provides services to public 54 23 10 4 4 2 3 81 8 185
2020 Does not provide services to public 56 23 11 4 3 1 1 81 7 540

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 32 8 3 3 0 1 86 6 175
2024 Does not provide services to public 56 28 7 4 3 1 1 86 7 510
2022 Provides services to public 48 31 11 5 3 0 1 80 8 180
2022 Does not provide services to public 52 30 7 6 4 0 1 83 10 505
2020 Provides services to public 54 30 6 7 3 0 0 84 10 185
2020 Does not provide services to public 55 29 9 3 3 1 1 85 6 535
2019 Provides services to public 47 27 9 9 6 1 1 75 15 175
2019 Does not provide services to public 49 26 11 9 4 1 0 76 13 580

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 77 17 3 0 1 1 0 96 1 175
2024 Does not provide services to public 75 18 3 1 1 1 1 95 2 510
2022 Provides services to public 79 15 4 1 1 0 0 95 2 175
2022 Does not provide services to public 75 17 3 1 1 2 0 95 2 505

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 25 9 4 1 0 0 86 5 175
2024 Does not provide services to public 65 20 8 3 3 0 0 85 7 505
2022 Provides services to public 59 25 10 3 2 0 0 84 6 180
2022 Does not provide services to public 57 25 7 6 4 0 0 83 10 505
2020 Provides services to public 65 22 5 4 3 0 0 88 7 185
2020 Does not provide services to public 62 25 5 5 3 0 1 87 8 540
2019 Provides services to public 55 22 10 7 5 0 1 78 13 175
2019 Does not provide services to public 52 25 10 6 5 0 1 78 12 585

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 81 10 1 3 1 0 3 94 4 175
2024 Does not provide services to public 79 9 4 2 2 0 4 92 4 510
2022 Provides services to public 85 7 5 2 0 0 2 93 2 180
2022 Does not provide services to public 80 9 4 2 2 0 3 93 4 505
2019 Provides services to public 78 9 6 0 3 0 5 91 3 175
2019 Does not provide services to public 75 11 5 2 2 0 5 91 4 575
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 33 11 6 4 3 1 77 11 175
2024 Does not provide services to public 43 32 11 6 4 4 0 79 10 510
2022 Provides services to public 40 32 13 10 2 2 0 74 13 180
2022 Does not provide services to public 39 35 12 8 3 3 0 76 12 505
2020 Provides services to public 41 27 14 7 4 6 0 73 12 185
2020 Does not provide services to public 39 35 11 9 2 4 0 77 11 540
2019 Provides services to public 28 40 12 11 7 2 0 69 19 175
2019 Does not provide services to public 30 31 18 11 6 4 0 63 18 585

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 32 11 11 4 2 1 73 15 175
2024 Does not provide services to public 42 36 12 6 4 1 0 78 10 510
2022 Provides services to public 32 35 14 14 5 0 0 67 19 180
2022 Does not provide services to public 34 38 14 9 4 1 0 73 13 505
2020 Provides services to public 38 29 18 9 6 1 0 67 14 185
2020 Does not provide services to public 32 37 15 10 4 2 0 71 14 540
2019 Provides services to public 26 33 15 16 9 1 0 60 25 175
2019 Does not provide services to public 24 34 18 15 7 2 0 59 22 580

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 38 14 9 6 2 1 70 16 175
2024 Does not provide services to public 31 38 17 9 3 2 0 71 12 510
2022 Provides services to public 24 35 17 14 8 3 0 60 22 180
2022 Does not provide services to public 25 39 17 12 4 3 0 66 16 505
2020 Provides services to public 30 29 21 13 7 1 0 59 20 185
2020 Does not provide services to public 26 34 20 13 5 2 0 62 18 535
2019 Provides services to public 15 33 21 20 10 2 0 49 30 175
2019 Does not provide services to public 19 27 25 15 8 5 0 49 24 585

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 36 14 10 5 1 1 71 15 175
2024 Does not provide services to public 30 41 14 10 4 1 0 72 14 510
2022 Provides services to public 28 38 15 11 8 2 0 66 19 175
2022 Does not provide services to public 31 39 14 9 4 1 0 72 14 505
2020 Provides services to public 34 35 16 9 5 1 0 70 14 185
2020 Does not provide services to public 31 40 14 11 3 1 0 72 14 535
2019 Provides services to public 20 38 16 16 7 2 0 59 24 175
2019 Does not provide services to public 22 32 19 17 8 2 0 55 26 585

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 33 18 5 3 2 3 73 8 175
2024 Does not provide services to public 30 31 23 8 2 4 0 65 10 510
2022 Provides services to public 33 34 23 6 2 2 1 68 8 180
2022 Does not provide services to public 30 32 24 7 3 2 1 64 11 505
2020 Provides services to public 32 31 22 8 3 3 2 66 11 185
2020 Does not provide services to public 32 32 21 8 2 4 1 68 11 535
2019 Provides services to public 42 24 13 9 2 9 1 74 12 175
2019 Does not provide services to public 36 27 17 8 3 8 1 69 13 580
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 36 9 3 2 0 0 87 4 175
2024 Does not provide services to public 47 41 6 5 1 0 0 88 6 510
2022 Provides services to public 43 44 8 3 1 0 0 87 5 175
2022 Does not provide services to public 47 40 9 3 1 0 0 87 4 505
2020 Provides services to public 50 36 10 2 2 0 0 86 4 185
2020 Does not provide services to public 44 40 12 4 0 0 0 84 4 535
2019 Provides services to public 34 48 11 4 2 1 0 82 6 175
2019 Does not provide services to public 41 37 12 8 2 0 0 79 9 585

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 35 18 12 8 1 0 61 20 175
2024 Does not provide services to public 21 38 17 14 9 1 0 60 22 510
2022 Provides services to public 23 34 15 20 7 1 0 58 27 180
2022 Does not provide services to public 21 37 21 15 4 1 0 59 20 505
2020 Provides services to public 25 42 16 13 4 1 0 67 17 185
2020 Does not provide services to public 24 39 16 16 1 2 0 65 18 535
2019 Provides services to public 12 36 23 22 7 0 0 48 30 175
2019 Does not provide services to public 15 33 20 20 8 3 1 50 29 585

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 33 7 5 5 1 2 83 10 175
2024 Does not provide services to public 49 30 10 6 2 2 1 82 8 505
2022 Provides services to public 40 31 13 7 5 2 2 74 13 180
2022 Does not provide services to public 45 35 11 4 2 2 1 83 6 505
2020 Provides services to public 44 32 14 3 5 1 1 78 8 185
2020 Does not provide services to public 39 32 13 9 4 2 1 73 13 535
2019 Provides services to public 38 39 11 6 3 3 2 80 9 175
2019 Does not provide services to public 39 38 11 6 4 2 1 79 10 580

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 28 12 5 3 2 0 80 8 175
2024 Does not provide services to public 50 34 11 2 2 0 0 85 4 510
2022 Provides services to public 47 34 11 1 5 2 0 82 6 180
2022 Does not provide services to public 45 37 11 5 1 0 0 83 6 505
2020 Provides services to public 45 35 13 5 3 0 0 80 7 185
2020 Does not provide services to public 40 35 17 5 1 1 0 77 7 535
2019 Provides services to public 37 41 15 4 2 0 0 78 6 175
2019 Does not provide services to public 35 37 15 8 4 1 0 73 12 580

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 25 14 12 9 9 4 61 24 175
2024 Does not provide services to public 32 26 15 8 7 10 2 66 17 505
2022 Provides services to public 23 28 20 7 11 8 3 57 20 175
2022 Does not provide services to public 24 28 16 12 6 9 5 60 21 505
2020 Provides services to public 24 24 19 12 10 9 2 54 25 185
2020 Does not provide services to public 23 22 20 13 9 9 4 52 25 535
2019 Provides services to public 19 25 21 19 10 5 1 47 31 175
2019 Does not provide services to public 22 25 19 13 12 7 2 51 27 580

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 39 15 8 4 1 0 73 13 175
2024 Does not provide services to public 40 31 13 10 5 1 0 72 15 510
2022 Provides services to public 29 39 14 8 8 1 0 69 17 180
2022 Does not provide services to public 32 37 13 11 6 1 0 70 17 505
2020 Provides services to public 29 35 15 11 9 1 0 64 21 185
2020 Does not provide services to public 29 33 18 14 6 1 0 62 20 530
2019 Provides services to public 21 41 14 15 9 0 0 62 24 175
2019 Does not provide services to public 28 33 16 14 8 1 0 62 22 585

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 27 9 5 2 1 4 54 46 175
2024 Does not provide services to public 53 27 11 3 1 1 4 55 45 510
2022 Provides services to public 42 33 14 6 3 0 3 175
2022 Does not provide services to public 53 23 11 4 4 1 5 505
2020 Provides services to public 47 27 16 4 2 0 4 185
2020 Does not provide services to public 49 25 11 7 2 1 5 535
2019 Provides services to public 53 25 14 3 2 1 3 175
2019 Does not provide services to public 59 23 10 3 1 1 3 585

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 14 11 4 3 3 10 62 38 175
2024 Does not provide services to public 61 13 5 2 4 2 12 72 28 505

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 10 4 3 2 5 6 80 20 175
2024 Does not provide services to public 76 6 2 1 3 5 7 86 14 510
2022 Provides services to public 70 11 5 2 4 1 7 175
2022 Does not provide services to public 76 7 3 3 3 3 5 505
2020 Provides services to public 71 10 9 1 3 2 4 185
2020 Does not provide services to public 74 8 4 3 2 5 4 535
2019 Provides services to public 75 10 2 2 2 4 4 175
2019 Does not provide services to public 73 8 6 3 3 5 3 580

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 5 1 0 1 3 11 93 7 175
2024 Does not provide services to public 77 5 2 0 0 2 13 92 8 510

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 5 3 0 1 3 9 90 10 175
2024 Does not provide services to public 78 5 2 0 0 2 13 91 9 510

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 29 14 17 12 3 1 56 30 175
2024 Does not provide services to public 25 31 14 12 13 2 3 59 26 505
2022 Provides services to public 20 35 13 13 17 0 2 56 31 180
2022 Does not provide services to public 23 28 13 17 15 1 4 54 33 505
2020 Provides services to public 18 27 18 17 17 2 1 46 35 185
2020 Does not provide services to public 18 24 22 18 14 2 3 44 34 535
2019 Provides services to public 17 25 15 17 23 1 2 43 41 175
2019 Does not provide services to public 19 23 16 18 20 2 2 43 40 585

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 37 11 9 4 2 0 76 13 175
2024 Does not provide services to public 34 40 14 6 4 2 0 75 11 505
2022 Provides services to public 25 46 15 9 3 2 0 72 13 180
2022 Does not provide services to public 30 40 17 6 3 3 1 72 10 505
2020 Provides services to public 25 49 16 6 2 2 0 76 8 185
2020 Does not provide services to public 29 42 18 7 2 2 0 73 9 535
2019 Provides services to public 29 44 15 7 3 1 0 74 10 175
2019 Does not provide services to public 24 41 17 11 4 2 0 66 16 580

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 33 11 5 4 4 0 79 9 175
2024 Does not provide services to public 47 34 10 3 2 2 0 83 6 505
2022 Provides services to public 43 38 11 3 6 0 0 81 8 180
2022 Does not provide services to public 43 39 11 5 1 1 0 83 6 505
2020 Provides services to public 38 42 14 3 2 1 0 80 5 185
2020 Does not provide services to public 42 38 10 7 1 1 0 82 8 535
2019 Provides services to public 37 46 11 3 1 1 0 84 5 175
2019 Does not provide services to public 39 38 13 7 3 2 0 78 10 580

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 28 8 2 1 5 1 88 3 175
2024 Does not provide services to public 55 29 8 4 1 3 0 87 5 505
2022 Provides services to public 49 31 7 2 4 7 0 86 6 180
2022 Does not provide services to public 46 36 9 3 0 4 1 86 4 505
2020 Provides services to public 53 33 6 5 1 0 0 87 7 185
2020 Does not provide services to public 54 30 9 5 2 1 0 84 6 535
2019 Provides services to public 48 36 10 2 1 3 0 87 2 175
2019 Does not provide services to public 45 32 13 4 1 4 0 81 5 585

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 24 16 4 2 12 1 75 7 175
2024 Does not provide services to public 40 25 14 5 2 14 1 76 8 510
2022 Provides services to public 41 31 14 5 1 8 0 78 6 175
2022 Does not provide services to public 42 29 17 2 1 7 1 77 4 505
2020 Provides services to public 59 30 6 3 2 1 0 90 4 185
2020 Does not provide services to public 57 30 8 2 1 2 1 89 3 535

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 27 10 6 3 4 4 79 10 175
2024 Does not provide services to public 49 24 9 5 3 6 3 81 10 505
2022 Provides services to public 40 31 11 7 4 3 3 76 12 175
2022 Does not provide services to public 47 29 8 5 2 5 4 83 8 505
2020 Provides services to public 52 24 8 8 3 3 2 80 12 185
2020 Does not provide services to public 49 27 10 5 3 4 2 81 8 535

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 2 6 13 7 45 6 20 72 11 175
2024 Does not provide services to public 3 4 12 5 47 5 24 74 10 510
2022 Provides services to public 3 10 14 7 39 3 24 63 18 180
2022 Does not provide services to public 2 5 11 8 48 5 22 76 9 500

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 18 16 3 6 35 8 56 16 175
2024 Does not provide services to public 11 16 20 4 3 39 7 50 12 505
2022 Provides services to public 19 16 21 3 3 35 2 55 11 180
2022 Does not provide services to public 17 19 16 5 2 38 4 61 12 505

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 30 5 2 2 1 0 91 4 175
2024 Does not provide services to public 66 23 6 3 2 0 0 89 4 505
2022 Provides services to public 57 30 7 4 3 0 0 87 7 180
2022 Does not provide services to public 59 31 4 4 2 0 0 90 6 505
2020 Provides services to public 60 25 10 3 1 0 0 86 4 185
2020 Does not provide services to public 59 31 5 4 1 0 0 90 5 535
2019 Provides services to public 49 38 8 2 2 1 0 87 4 175
2019 Does not provide services to public 51 34 9 4 2 0 0 85 6 585

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 24 6 3 1 0 0 90 4 175
2024 Does not provide services to public 63 24 7 3 2 0 0 88 5 505
2022 Provides services to public 53 26 12 6 3 0 0 80 9 180
2022 Does not provide services to public 54 31 8 3 3 1 0 86 6 505
2020 Provides services to public 57 28 12 2 2 0 0 84 4 185
2020 Does not provide services to public 48 33 13 4 1 1 0 81 5 535
2019 Provides services to public 47 33 11 5 3 1 0 81 8 175
2019 Does not provide services to public 42 31 17 6 4 1 0 74 9 580

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 27 5 4 2 0 0 89 6 175
2024 Does not provide services to public 60 27 8 3 2 0 0 87 5 510
2022 Provides services to public 50 30 11 5 5 0 0 80 9 180
2022 Does not provide services to public 51 33 9 4 3 0 0 84 7 505
2020 Provides services to public 48 34 13 3 3 0 0 82 5 180
2020 Does not provide services to public 48 34 13 5 1 0 0 82 5 530
2019 Provides services to public 43 35 9 10 3 1 0 78 13 175
2019 Does not provide services to public 39 36 14 9 3 0 0 75 11 580
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 17 8 7 2 3 1 82 10 175
2024 Does not provide services to public 59 21 9 5 2 3 0 83 8 510
2022 Provides services to public 49 23 14 7 5 2 1 74 12 180
2022 Does not provide services to public 47 26 11 9 4 3 0 75 13 505
2020 Provides services to public 43 31 14 5 6 1 0 75 11 185
2020 Does not provide services to public 42 25 20 7 4 2 1 68 12 535
2019 Provides services to public 41 24 12 14 5 3 1 68 20 175
2019 Does not provide services to public 33 28 19 11 7 3 0 62 18 585

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 28 53 19 175
2024 Does not provide services to public 34 44 22 510
2022 Provides services to public 30 44 25 180
2022 Does not provide services to public 35 36 30 505
2020 Provides services to public 22 45 33 185
2020 Does not provide services to public 22 42 36 535
2019 Provides services to public 25 41 35 175
2019 Does not provide services to public 29 36 35 585

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 17 56 14 2 7 4 45
2024 Does not provide services to public 18 55 12 10 3 1 165
2022 Provides services to public 25 32 27 6 7 4 50
2022 Does not provide services to public 19 42 23 4 10 2 170
2020 Provides services to public 24 31 33 7 0 5 40
2020 Does not provide services to public 20 31 34 5 5 4 120
2019 Provides services to public 13 20 38 7 15 7 45
2019 Does not provide services to public 15 19 38 8 16 5 170
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 175
2024 Does not provide services to public 8 92 510
2022 Provides services to public 10 90 180
2022 Does not provide services to public 8 92 505
2020 Provides services to public 8 92 185
2020 Does not provide services to public 10 90 535
2019 Provides services to public 7 93 175
2019 Does not provide services to public 13 87 580

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 15
2024 Does not provide services to public 57 43 40
2022 Provides services to public 49 51 20
2022 Does not provide services to public 49 51 45
2020 Provides services to public 69 31 15
2020 Does not provide services to public 66 34 55
2019 Provides services to public 41 59 10
2019 Does not provide services to public 66 34 75

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 15
2024 Does not provide services to public 62 38 40
2022 Provides services to public 47 53 20
2022 Does not provide services to public 58 42 45
2020 Provides services to public 47 53 15
2020 Does not provide services to public 47 53 55
2019 Provides services to public 51 49 10
2019 Does not provide services to public 53 47 75

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 20
2022 Does not provide services to public 10 90 45

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 40
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 45
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 55
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 75

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40
2022 Provides services to public 5 95 20
2022 Does not provide services to public 4 96 45
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 55

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 20
2022 Does not provide services to public 4 96 45

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Provides services to public 11 89 20
2022 Does not provide services to public 9 91 45

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 15
2024 Does not provide services to public 39 61 40
2022 Provides services to public 33 67 20
2022 Does not provide services to public 27 73 45
2020 Provides services to public 47 53 15
2020 Does not provide services to public 49 51 55

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 41 59 15
2024 Does not provide services to public 43 57 40
2022 Provides services to public 34 66 20
2022 Does not provide services to public 29 71 45

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 63 37 15
2024 Does not provide services to public 39 61 40
2022 Provides services to public 53 47 20
2022 Does not provide services to public 52 48 45
2020 Provides services to public 40 60 15
2020 Does not provide services to public 49 51 55

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 74 26 15
2024 Does not provide services to public 52 48 40
2022 Provides services to public 26 74 20
2022 Does not provide services to public 34 66 45
2019 Provides services to public 59 41 10
2019 Does not provide services to public 47 53 75

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 15
2024 Does not provide services to public 46 54 40
2022 Provides services to public 15 85 20
2022 Does not provide services to public 34 66 45
2020 Provides services to public 34 66 15
2020 Does not provide services to public 36 64 55
2019 Provides services to public 42 58 10
2019 Does not provide services to public 44 56 75

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 15
2024 Does not provide services to public 34 66 40
2022 Provides services to public 58 42 20
2022 Does not provide services to public 46 54 45
2020 Provides services to public 60 40 15
2020 Does not provide services to public 51 49 55
2019 Provides services to public 58 42 10
2019 Does not provide services to public 43 57 75

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 39 61 40
2022 Provides services to public 40 60 20
2022 Does not provide services to public 24 76 45
2019 Provides services to public 51 49 10
2019 Does not provide services to public 32 68 75

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 45
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 55
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 75

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 45

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 40
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 45

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 15
2024 Does not provide services to public 42 58 40
2022 Provides services to public 45 55 20
2022 Does not provide services to public 59 41 45
2020 Provides services to public 34 66 15
2020 Does not provide services to public 53 47 55
2019 Provides services to public 51 49 10
2019 Does not provide services to public 49 51 75

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 18 82 40
2022 Provides services to public 20 80 20
2022 Does not provide services to public 8 92 45
2019 Provides services to public 49 51 10
2019 Does not provide services to public 28 72 75

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 20
2022 Does not provide services to public 16 84 45
2019 Provides services to public 0 100 10
2019 Does not provide services to public 12 88 75

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 69 31 15
2024 Does not provide services to public 51 49 40
2022 Provides services to public 62 38 20
2022 Does not provide services to public 29 71 45
2020 Provides services to public 47 53 15
2020 Does not provide services to public 54 46 55

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 15
2024 Does not provide services to public 23 77 40
2022 Provides services to public 22 78 20
2022 Does not provide services to public 13 87 45

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 17 83 40
2022 Provides services to public 28 72 20
2022 Does not provide services to public 17 83 45

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 20
2022 Does not provide services to public 22 78 45

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 14 86 40
2022 Provides services to public 11 89 20
2022 Does not provide services to public 5 95 45

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 45
2019 Provides services to public 0 100 10
2019 Does not provide services to public 7 93 75

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 22 78 45
2019 Provides services to public 0 100 10
2019 Does not provide services to public 9 91 75

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 20
2022 Does not provide services to public 14 86 45
2020 Provides services to public 0 100 15
2020 Does not provide services to public 11 89 55

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 43 57 40
2022 Provides services to public 12 88 20
2022 Does not provide services to public 27 73 45
2020 Provides services to public 40 60 15
2020 Does not provide services to public 33 67 55

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Provides services to public 7 93 20
2022 Does not provide services to public 9 91 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 9 91 70

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 19 81 40
2022 Provides services to public 17 83 20
2022 Does not provide services to public 24 76 40

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 8 92 40

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 4 96 40

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 9 91 40

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 11 89 40

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 20
2022 Does not provide services to public 7 93 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 13 87 70

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 20
2022 Does not provide services to public 13 87 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 7 93 70

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 13 87 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 11 89 70

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 28 72 40
2022 Provides services to public 40 60 20
2022 Does not provide services to public 28 72 40

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 40
2022 Provides services to public 6 94 20
2022 Does not provide services to public 6 94 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 10 90 70

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 73 27 15
2024 Does not provide services to public 42 58 40
2022 Provides services to public 53 47 20
2022 Does not provide services to public 46 54 40
2019 Provides services to public 55 45 10
2019 Does not provide services to public 53 47 70

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 40

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 15
2024 Does not provide services to public 49 51 40
2022 Provides services to public 69 31 20
2022 Does not provide services to public 44 56 40
2019 Provides services to public 46 54 10
2019 Does not provide services to public 63 37 70

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 20
2022 Does not provide services to public 4 96 40

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 17 8 7 5 34 11 64 21 175
2024 Does not provide services to public 21 13 10 5 4 37 10 65 16 510
2022 Provides services to public 18 15 14 6 4 29 13 58 17 180
2022 Does not provide services to public 19 18 12 4 3 35 9 66 13 505
2020 Provides services to public 19 16 18 9 4 28 5 53 19 185
2020 Does not provide services to public 19 18 13 7 6 29 8 59 20 535
2019 Provides services to public 17 16 19 10 9 24 5 47 27 175
2019 Does not provide services to public 19 15 16 11 8 23 7 50 27 585

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 31 10 4 4 9 1 80 8 175
2024 Does not provide services to public 49 28 8 4 2 8 1 85 7 505
2022 Provides services to public 42 30 11 4 4 8 1 79 9 180
2022 Does not provide services to public 43 35 9 5 1 5 1 84 7 505
2020 Provides services to public 34 33 17 6 3 7 0 73 9 185
2020 Does not provide services to public 41 30 13 5 3 6 1 77 10 540
2019 Provides services to public 33 29 19 7 4 9 0 68 12 175
2019 Does not provide services to public 36 30 14 9 5 6 1 71 14 580
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 175
2024 Does not provide services to public 4 96 510
2022 Provides services to public 10 90 175
2022 Does not provide services to public 5 95 505
2020 Provides services to public 9 91 185
2020 Does not provide services to public 8 92 535
2019 Provides services to public 7 93 175
2019 Does not provide services to public 7 93 580

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 34 66 20
2022 Provides services to public 33 67 20
2022 Does not provide services to public 30 70 25
2020 Provides services to public 38 62 15
2020 Does not provide services to public 30 70 40

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 54 46 15
2024 Does not provide services to public 87 13 20
2022 Provides services to public 73 27 20
2022 Does not provide services to public 83 17 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 9 91 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 25
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 40
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 40

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 7 93 25
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 40

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 18 82 20
2022 Does not provide services to public 7 93 25

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 20
2022 Provides services to public 11 89 20
2022 Does not provide services to public 10 90 25

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 20
2022 Does not provide services to public 27 73 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 31 69 20
2022 Provides services to public 17 83 20
2022 Does not provide services to public 33 67 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 20
2022 Does not provide services to public 19 81 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 8 92 25

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 52 48 20
2022 Provides services to public 48 52 20
2022 Does not provide services to public 33 67 25
2020 Provides services to public 56 44 15
2020 Does not provide services to public 50 50 40
2019 Provides services to public 42 58 10
2019 Does not provide services to public 41 59 40

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 38 62 10
2024 Does not provide services to public 21 79 20
2022 Provides services to public 48 52 20
2022 Does not provide services to public 23 77 25
2020 Provides services to public 37 63 15
2020 Does not provide services to public 30 70 40

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 5 95 20
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 40

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 5 95 20
2022 Does not provide services to public 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 8 92 25

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 20
2022 Does not provide services to public 12 88 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 4 96 25
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 40

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 25
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 40

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 15
2022 Provides services to public 36 64 20
2022 Does not provide services to public 43 57 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 7 93 25

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 7 93 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 20
2022 Does not provide services to public 22 78 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 11 89 20
2022 Does not provide services to public 5 95 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 3 97 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 18 82 20
2022 Does not provide services to public 21 79 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 20
2022 Provides services to public 12 88 20
2022 Does not provide services to public 10 90 25

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 15
2024 Does not provide services to public 79 21 20
2022 Provides services to public 42 58 20
2022 Does not provide services to public 40 60 25
2020 Provides services to public 63 37 15
2020 Does not provide services to public 58 43 40
2019 Provides services to public 55 45 10
2019 Does not provide services to public 51 49 40

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 12 88 20
2022 Does not provide services to public 4 96 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 17 83 20
2022 Does not provide services to public 12 88 25

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 20
2022 Provides services to public 5 95 20
2022 Does not provide services to public 4 96 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 20
2022 Provides services to public 10 90 20
2022 Does not provide services to public 4 96 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 25

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 15 85 20
2022 Does not provide services to public 5 95 25

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 17 83 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 20
2022 Does not provide services to public 15 85 25

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 20
2022 Does not provide services to public 48 52 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 25

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 70 30 10
2024 Does not provide services to public 50 50 20
2022 Provides services to public 43 57 20
2022 Does not provide services to public 46 54 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 10
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 20
2022 Does not provide services to public 3 97 25

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 85 15 10
2024 Does not provide services to public 62 38 20
2022 Provides services to public 67 33 20
2022 Does not provide services to public 73 27 25

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 20
2022 Does not provide services to public 7 93 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 18 9 3 3 40 9 71 11 175
2024 Does not provide services to public 23 14 12 3 2 41 6 70 8 510
2022 Provides services to public 21 14 14 3 4 36 7 61 14 180
2022 Does not provide services to public 21 17 13 3 3 35 8 67 10 505
2020 Provides services to public 20 17 21 1 4 31 7 58 8 185
2020 Does not provide services to public 22 17 12 5 3 33 9 66 14 535
2019 Provides services to public 20 14 15 7 4 31 8 56 19 175
2019 Does not provide services to public 24 15 16 4 3 29 9 63 11 585

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 29 10 4 3 9 2 81 8 175
2024 Does not provide services to public 49 28 8 3 2 9 2 86 5 510
2022 Provides services to public 36 37 10 4 6 8 0 79 10 180
2022 Does not provide services to public 43 35 9 4 1 7 1 85 5 505
2020 Provides services to public 41 33 13 4 3 5 1 78 8 185
2020 Does not provide services to public 44 30 9 7 2 8 1 81 9 535
2019 Provides services to public 39 24 17 7 2 11 0 71 10 175
2019 Does not provide services to public 42 26 13 4 3 9 2 77 8 580
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 27 11 7 5 1 1 49 51 175
2024 Does not provide services to public 53 24 10 4 6 0 3 54 46 505
2022 Provides services to public 43 29 16 7 5 0 1 180
2022 Does not provide services to public 47 24 11 7 8 0 3 500
2020 Provides services to public 56 25 12 3 2 1 1 185
2020 Does not provide services to public 59 23 9 5 3 0 1 535
2019 Provides services to public 48 27 14 6 3 1 0 175
2019 Does not provide services to public 51 25 12 7 4 0 1 580

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 25 25 21 17 0 1 12 88 175
2024 Does not provide services to public 14 32 28 14 11 0 1 14 86 505
2022 Provides services to public 12 21 25 19 23 0 0 180
2022 Does not provide services to public 12 29 28 17 13 0 1 500
2020 Provides services to public 13 22 30 19 15 1 0 185
2020 Does not provide services to public 17 26 28 18 11 0 0 535
2019 Provides services to public 12 32 25 14 15 1 0 175
2019 Does not provide services to public 20 33 24 13 9 0 1 580

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 33 26 8 7 0 1 25 75 175
2024 Does not provide services to public 24 36 22 10 5 0 2 25 75 505
2022 Provides services to public 23 29 25 13 8 1 0 175
2022 Does not provide services to public 21 37 23 11 7 0 1 500
2020 Provides services to public 23 34 23 11 9 1 0 185
2020 Does not provide services to public 25 33 24 11 6 0 1 535
2019 Provides services to public 25 41 19 8 6 1 1 175
2019 Does not provide services to public 31 34 20 9 5 1 1 580

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 21 27 15 17 0 0 19 81 175
2024 Does not provide services to public 19 27 25 13 13 1 1 20 80 505
2022 Provides services to public 13 24 22 18 21 1 1 180
2022 Does not provide services to public 16 27 26 17 12 0 0 500
2020 Provides services to public 19 29 22 12 15 2 1 185
2020 Does not provide services to public 21 27 23 16 11 1 1 535
2019 Provides services to public 20 21 23 15 20 1 0 175
2019 Does not provide services to public 23 29 21 15 10 1 1 580

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 32 19 8 4 0 4 35 65 175
2024 Does not provide services to public 44 31 15 4 4 0 2 45 55 510
2022 Provides services to public 34 25 21 7 10 0 3 180
2022 Does not provide services to public 39 33 14 6 6 0 2 500
2020 Provides services to public 37 26 18 9 8 1 1 185
2020 Does not provide services to public 40 30 16 6 6 0 2 530
2019 Provides services to public 48 25 17 6 3 1 0 175
2019 Does not provide services to public 53 27 11 4 3 1 2 580

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 29 22 7 4 1 0 37 63 175
2024 Does not provide services to public 41 29 19 5 5 0 1 41 59 505
2022 Provides services to public 31 28 21 8 11 0 0 180
2022 Does not provide services to public 37 26 20 9 7 1 0 500
2020 Provides services to public 20 31 25 11 13 1 0 185
2020 Does not provide services to public 25 30 23 14 8 0 0 535
2019 Provides services to public 35 33 14 10 8 1 0 175
2019 Does not provide services to public 37 33 16 7 5 1 1 580

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 30 14 10 3 1 0 41 59 175
2024 Does not provide services to public 40 32 15 5 4 0 2 41 59 505
2022 Provides services to public 28 39 17 8 5 2 0 175
2022 Does not provide services to public 36 32 16 7 6 1 1 505
2020 Provides services to public 33 34 21 8 3 1 1 180
2020 Does not provide services to public 37 35 17 7 2 1 1 535
2019 Provides services to public 28 40 16 9 6 1 1 175
2019 Does not provide services to public 28 37 21 7 6 1 1 585

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 29 21 15 6 2 0 28 72 175
2024 Does not provide services to public 26 35 20 10 7 0 1 26 74 510
2022 Provides services to public 28 27 25 14 6 0 1 180
2022 Does not provide services to public 25 33 20 12 7 1 1 505
2020 Provides services to public 30 38 18 10 4 1 1 180
2020 Does not provide services to public 26 40 21 8 5 0 1 530
2019 Provides services to public 25 33 22 12 7 1 0 175
2019 Does not provide services to public 26 37 20 11 6 0 1 580

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 31 14 8 5 1 0 41 59 175
2024 Does not provide services to public 37 31 16 9 5 0 1 37 63 510
2022 Provides services to public 34 30 22 9 5 0 1 180
2022 Does not provide services to public 34 31 19 8 7 0 0 500
2020 Provides services to public 33 30 21 9 4 1 1 180
2020 Does not provide services to public 32 35 19 10 3 0 1 530
2019 Provides services to public 29 31 20 10 9 1 0 175
2019 Does not provide services to public 27 36 19 11 6 1 1 580

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 28 11 7 5 0 0 48 52 175
2024 Does not provide services to public 50 26 12 6 5 1 2 51 49 505
2022 Provides services to public 41 29 15 7 7 0 0 180
2022 Does not provide services to public 46 24 14 7 8 1 1 505
2020 Provides services to public 41 24 18 9 5 1 1 180
2020 Does not provide services to public 43 29 15 6 5 0 1 530
2019 Provides services to public 40 22 22 8 7 1 1 175
2019 Does not provide services to public 43 26 15 7 8 1 0 580

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 24 12 5 5 0 0 53 47 175
2024 Does not provide services to public 49 29 13 4 3 0 2 50 50 505
2022 Provides services to public 46 28 15 6 4 0 1 180
2022 Does not provide services to public 41 29 17 6 6 0 1 505
2020 Provides services to public 19 31 26 15 8 1 1 180
2020 Does not provide services to public 23 30 25 16 5 0 1 530

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 33 21 14 4 1 1 27 73 175
2024 Does not provide services to public 32 36 18 9 3 1 1 33 67 505
2022 Provides services to public 29 33 21 9 7 0 0 180
2022 Does not provide services to public 30 37 17 9 5 0 1 500
2020 Provides services to public 27 30 27 9 6 1 0 180
2020 Does not provide services to public 27 35 23 10 4 0 1 535
2019 Provides services to public 34 35 18 6 6 1 0 175
2019 Does not provide services to public 38 33 19 6 2 1 1 580

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 77 15 3 0 2 1 3 80 20 170
2024 Does not provide services to public 76 16 3 1 0 0 3 79 21 505
2022 Provides services to public 67 23 7 1 0 0 2 180
2022 Does not provide services to public 68 18 6 2 1 0 4 500
2020 Provides services to public 45 31 16 4 2 1 2 180
2020 Does not provide services to public 49 30 13 3 2 0 2 525
2019 Provides services to public 59 26 9 3 2 1 1 175
2019 Does not provide services to public 62 21 10 3 2 1 1 580

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 31 12 6 4 1 0 46 54 175
2024 Does not provide services to public 56 28 10 3 2 0 1 57 43 510
2022 Provides services to public 41 26 19 7 7 0 0 180
2022 Does not provide services to public 44 35 14 5 1 0 1 505
2020 Provides services to public 35 38 15 9 3 0 0 185
2020 Does not provide services to public 40 38 13 4 3 0 2 530

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 81 6 2 1 2 1 8 90 10 175
2024 Does not provide services to public 82 5 2 0 0 1 9 91 9 505

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 7 3 0 2 1 7 86 14 175
2024 Does not provide services to public 82 7 2 1 0 1 8 90 10 505

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 76 8 6 2 3 1 4 80 20 175
2024 Does not provide services to public 79 8 3 2 3 2 5 84 16 505
2022 Provides services to public 78 9 4 2 1 0 6 180
2022 Does not provide services to public 79 10 2 1 2 1 5 505
2020 Provides services to public 81 9 5 2 2 1 1 185
2020 Does not provide services to public 75 11 4 2 2 1 5 525
2019 Provides services to public 71 13 7 2 4 1 2 175
2019 Does not provide services to public 69 10 8 5 4 1 3 580

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 23 8 2 3 0 1 63 37 175
2024 Does not provide services to public 69 18 5 2 2 1 2 72 28 505
2022 Provides services to public 63 22 10 3 2 0 1 180
2022 Does not provide services to public 66 21 8 3 1 0 1 505
2020 Provides services to public 56 30 9 3 2 1 0 180
2020 Does not provide services to public 62 24 9 1 1 1 2 530
2019 Provides services to public 46 30 13 5 3 1 1 175
2019 Does not provide services to public 49 30 12 4 3 0 1 580

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 20 7 2 6 0 1 65 35 175
2024 Does not provide services to public 69 14 6 4 3 1 3 72 28 510
2022 Provides services to public 60 26 7 3 3 0 1 180
2022 Does not provide services to public 67 18 7 4 2 0 1 500
2020 Provides services to public 70 16 4 3 4 2 0 180
2020 Does not provide services to public 66 17 8 4 2 0 3 525
2019 Provides services to public 59 17 10 4 7 1 1 170
2019 Does not provide services to public 58 20 11 5 5 0 2 580

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 11 2 1 2 0 21 80 20 175
2024 Does not provide services to public 65 11 2 0 1 1 19 82 18 505
2022 Provides services to public 63 10 4 1 0 1 21 180
2022 Does not provide services to public 64 10 3 2 0 0 20 505
2020 Provides services to public 62 11 4 0 0 0 22 180
2020 Does not provide services to public 61 10 3 1 1 0 26 530
2019 Provides services to public 54 9 4 2 1 1 29 175
2019 Does not provide services to public 55 12 4 2 0 0 27 580

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 20 8 0 2 0 1 69 31 175
2024 Does not provide services to public 76 14 3 2 0 1 5 81 19 505
2022 Provides services to public 66 18 10 1 3 0 2 180
2022 Does not provide services to public 75 15 3 1 0 1 5 505
2020 Provides services to public 63 23 9 3 2 1 0 185
2020 Does not provide services to public 73 16 4 1 0 0 6 535
2019 Provides services to public 57 25 10 4 2 1 2 175
2019 Does not provide services to public 72 15 4 1 0 0 7 580

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 75 13 6 2 2 1 1 76 24 175
2024 Does not provide services to public 75 15 5 1 1 0 3 77 23 510
2022 Provides services to public 79 12 5 2 1 0 1 180
2022 Does not provide services to public 76 12 4 1 3 1 3 505
2020 Provides services to public 76 16 5 1 1 1 0 185
2020 Does not provide services to public 74 17 2 2 2 1 2 535
2019 Provides services to public 75 13 5 3 4 1 0 175
2019 Does not provide services to public 68 15 6 5 3 1 3 580

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 21 11 4 2 0 1 62 38 175
2024 Does not provide services to public 57 27 8 3 2 0 3 59 41 510
2022 Provides services to public 55 22 14 5 2 0 2 175
2022 Does not provide services to public 54 26 12 4 2 1 2 505
2020 Provides services to public 43 35 16 3 1 1 1 185
2020 Does not provide services to public 46 30 15 4 2 0 2 535
2019 Provides services to public 58 29 8 2 1 1 1 175
2019 Does not provide services to public 59 25 10 2 1 0 2 580

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 26 50 10 4 0 0 35 15 175
2024 Does not provide services to public 12 36 39 9 4 0 1 48 13 510
2022 Provides services to public 14 27 38 15 6 0 0 40 21 180
2022 Does not provide services to public 10 34 38 14 4 0 0 44 18 505
2020 Provides services to public 9 38 33 16 4 1 0 47 20 185
2020 Does not provide services to public 12 35 37 13 3 0 0 47 16 535
2019 Provides services to public 13 41 26 15 5 0 0 55 19 175
2019 Does not provide services to public 14 37 34 10 4 0 0 51 14 585

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 22 43 14 12 0 1 26 31 175
2024 Does not provide services to public 6 18 41 24 10 0 1 34 25 510
2022 Provides services to public 11 23 40 18 8 0 0 27 33 180
2022 Does not provide services to public 6 20 41 23 9 0 1 32 26 505
2020 Provides services to public 9 21 43 21 6 1 0 27 30 180
2020 Does not provide services to public 10 20 42 20 7 0 0 27 31 530
2019 Provides services to public 10 17 39 24 8 1 2 33 27 175
2019 Does not provide services to public 7 19 37 27 9 0 0 36 27 580

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 30 7 7 1 1 0 84 8 175
2024 Does not provide services to public 55 33 7 3 1 1 0 89 4 510
2022 Provides services to public 52 31 11 4 1 1 0 84 5 180
2022 Does not provide services to public 47 38 9 4 0 1 0 86 4 505
2020 Provides services to public 50 42 4 3 0 1 0 93 3 185
2020 Does not provide services to public 59 33 6 2 0 1 0 92 2 535
2019 Provides services to public 38 43 12 3 2 2 0 82 6 175
2019 Does not provide services to public 45 37 10 4 1 2 0 84 6 580

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 10 33 37 15 5 175
2024 Does not provide services to public 12 34 37 15 3 505
2022 Provides services to public 8 24 46 17 5 180
2022 Does not provide services to public 12 30 37 17 5 505

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 28 9 2 2 1 0 87 4 175
2024 Does not provide services to public 63 21 8 4 1 2 1 86 5 510
2022 Provides services to public 63 22 5 5 1 3 1 89 5 180
2022 Does not provide services to public 60 23 7 4 2 2 2 87 6 505
2020 Provides services to public 54 27 9 3 2 3 1 85 6 180
2020 Does not provide services to public 58 21 11 4 1 3 1 83 6 535

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 23 11 11 4 1 0 74 15 175
2024 Does not provide services to public 51 24 8 8 5 2 1 78 14 510
2022 Provides services to public 55 23 9 6 6 0 1 79 12 180
2022 Does not provide services to public 48 25 8 10 7 1 1 75 17 505
2020 Provides services to public 47 26 9 9 7 1 1 74 17 185
2020 Does not provide services to public 49 21 10 11 6 2 1 72 18 535

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 27 6 3 3 0 0 89 5 175
2024 Does not provide services to public 62 24 5 4 2 1 1 88 7 510
2022 Provides services to public 64 24 5 4 2 0 2 89 6 180
2022 Does not provide services to public 58 27 6 4 3 1 1 87 7 505
2020 Provides services to public 58 26 8 5 3 0 0 84 8 185
2020 Does not provide services to public 58 23 8 6 4 1 1 82 10 535

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 36 11 8 6 1 1 75 14 175
2024 Does not provide services to public 44 35 13 5 2 2 0 80 7 510
2022 Provides services to public 31 42 12 9 4 2 0 75 13 180
2022 Does not provide services to public 35 41 11 8 3 1 1 78 11 505
2020 Provides services to public 38 36 14 7 4 2 0 75 11 185
2020 Does not provide services to public 42 33 14 6 3 2 0 77 9 535
2019 Provides services to public 27 39 15 9 7 3 0 68 17 175
2019 Does not provide services to public 31 39 15 10 4 2 0 71 14 580

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 69 0 8 4 0 0 87 13 25
2024 Does not provide services to public 38 42 10 6 4 0 0 80 10 95
2022 Provides services to public 11 65 13 11 0 0 0 76 11 25
2022 Does not provide services to public 20 51 14 11 4 0 0 71 15 95
2020 Provides services to public 34 40 10 7 9 0 0 74 16 30
2020 Does not provide services to public 33 44 7 12 2 1 0 79 15 90
2019 Provides services to public 24 56 0 5 15 0 0 80 20 20
2019 Does not provide services to public 35 39 10 14 0 2 0 76 15 95
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 175
2024 Does not provide services to public 6 94 510
2022 Provides services to public 10 90 180
2022 Does not provide services to public 6 94 505
2020 Provides services to public 13 87 185
2020 Does not provide services to public 9 91 535
2019 Provides services to public 9 91 175
2019 Does not provide services to public 14 86 580

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 69 31 15
2024 Does not provide services to public 68 32 30
2022 Provides services to public 49 51 20
2022 Does not provide services to public 40 60 35
2020 Provides services to public 39 61 25
2020 Does not provide services to public 50 50 50

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 80 20 15
2024 Does not provide services to public 78 22 30
2022 Provides services to public 77 23 20
2022 Does not provide services to public 80 20 35
2020 Provides services to public 70 30 25
2020 Does not provide services to public 75 25 50
2019 Provides services to public 80 20 15
2019 Does not provide services to public 84 16 80

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 30 13 0 0 0 0 87 0 10
2024 Does not provide services to public 68 24 4 4 0 0 0 92 4 20
2022 Provides services to public 64 36 0 0 0 0 0 100 0 15
2022 Does not provide services to public 74 22 0 0 0 0 4 100 0 25
2020 Provides services to public 75 19 6 0 0 0 0 94 0 15
2020 Does not provide services to public 61 28 0 11 0 0 0 89 11 35
2019 Provides services to public 75 17 0 8 0 0 0 92 8 10
2019 Does not provide services to public 60 27 9 4 0 0 0 87 4 65

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 26 7 4 1 3 2 87 6 175
2024 Does not provide services to public 55 28 5 3 2 5 3 90 5 510
2022 Provides services to public 54 27 7 4 0 3 5 88 4 175
2022 Does not provide services to public 52 29 8 3 1 3 5 87 4 505
2020 Provides services to public 50 30 8 4 1 4 2 86 5 185
2020 Does not provide services to public 56 24 7 3 2 3 4 87 5 535
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 78 175
2024 Does not provide services to public 6 74 510
2022 Provides services to public 5 78 180
2022 Does not provide services to public 5 81 505
2020 Provides services to public 10 72 185
2020 Does not provide services to public 7 77 540

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 58 42 10
2024 Does not provide services to public 38 62 30
2022 Does not provide services to public 42 58 25
2020 Provides services to public 83 17 20
2020 Does not provide services to public 61 39 40

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 54 12 0 16 0 0 72 16 10
2024 Does not provide services to public 13 37 11 9 26 0 4 52 36 30
2022 Does not provide services to public 28 22 12 13 22 0 4 51 37 25
2020 Provides services to public 50 34 6 11 0 0 0 83 11 20
2020 Does not provide services to public 39 24 16 11 11 0 0 63 22 40

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 36 17 7 24 0 7 48 34 10
2024 Does not provide services to public 13 6 8 14 34 9 15 26 64 30
2022 Does not provide services to public 21 0 7 3 32 8 28 32 57 25
2020 Provides services to public 44 17 6 17 0 0 17 73 20 20
2020 Does not provide services to public 13 20 5 13 25 0 23 43 50 40

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 11 4 2 2 4 25 75 25 175
2024 Does not provide services to public 54 8 4 3 3 6 22 76 24 505
2022 Provides services to public 46 12 5 2 1 3 30 180
2022 Does not provide services to public 55 7 7 2 2 5 22 505
2020 Provides services to public 59 14 6 3 1 4 14 185
2020 Does not provide services to public 58 12 7 4 2 2 14 535
2019 Provides services to public 58 17 10 3 3 1 8 175
2019 Does not provide services to public 59 13 8 5 4 2 10 580
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