2024 Public Service Employee Survey Results for Financial Consumer Agency of Canada by Question 82. Are you a supervisor?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 83 13 0 0 4 0 0 96 4 45
2024 Non-supervisor 72 23 2 2 1 1 0 96 3 145
2022 Supervisor 79 17 0 2 2 0 0 96 4 40
2022 Non-supervisor 63 29 2 5 1 0 0 92 6 120
2020 Supervisor 73 23 0 3 0 0 0 97 3 30
2020 Non-supervisor 61 29 3 6 2 0 0 90 8 120

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 81 8 2 6 2 0 0 90 8 50
2024 Non-supervisor 75 17 2 2 2 1 0 93 4 145

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 65 19 4 8 2 0 2 85 11 50
2024 Non-supervisor 67 17 4 9 2 1 0 85 11 140

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 79 12 0 4 2 0 2 94 6 50
2024 Non-supervisor 68 21 4 5 0 1 2 91 5 140
2022 Supervisor 79 10 0 2 2 2 5 95 5 40
2022 Non-supervisor 66 25 4 3 0 1 1 93 3 125
2020 Supervisor 50 27 13 10 0 0 0 77 10 30
2020 Non-supervisor 42 34 9 10 3 0 2 77 14 120

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 55 18 4 12 8 0 2 75 21 50
2024 Non-supervisor 42 42 8 6 2 1 0 85 8 145
2022 Supervisor 69 19 7 4 0 0 0 88 4 40
2022 Non-supervisor 46 34 11 9 0 0 0 81 9 125
2020 Supervisor 63 20 13 3 0 0 0 83 3 30
2020 Non-supervisor 48 32 11 6 3 1 0 81 8 120

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 75 19 2 0 4 0 0 94 4 50
2024 Non-supervisor 66 25 5 2 1 1 0 92 3 145
2022 Supervisor 79 16 0 2 2 0 0 96 4 40
2022 Non-supervisor 62 32 3 3 0 0 1 94 3 125
2020 Supervisor 70 13 10 7 0 0 0 83 7 30
2020 Non-supervisor 59 23 9 8 1 0 1 82 8 120

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 23 4 6 17 0 0 73 23 50
2024 Non-supervisor 65 26 3 3 3 1 0 91 5 145
2022 Supervisor 62 16 10 5 7 0 0 79 12 40
2022 Non-supervisor 61 28 6 5 1 0 0 89 5 125
2020 Supervisor 50 20 13 10 7 0 0 70 17 30
2020 Non-supervisor 55 28 5 8 5 0 0 83 13 120

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 29 10 11 2 0 0 77 13 50
2024 Non-supervisor 47 32 12 6 2 1 0 79 9 145
2022 Supervisor 50 28 7 7 7 0 0 78 14 40
2022 Non-supervisor 40 43 4 8 5 0 0 83 12 125
2020 Supervisor 57 30 7 7 0 0 0 87 7 30
2020 Non-supervisor 44 38 7 7 4 0 0 83 11 120

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 25 6 8 10 0 0 75 19 50
2024 Non-supervisor 43 31 12 7 7 1 0 75 14 145
2022 Supervisor 43 24 12 14 7 0 0 67 22 40
2022 Non-supervisor 48 35 10 5 2 0 0 82 8 125
2020 Supervisor 40 40 7 10 3 0 0 80 13 30
2020 Non-supervisor 46 33 8 5 8 0 1 79 13 120

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 23 8 13 4 0 0 75 17 50
2024 Non-supervisor 41 42 9 7 1 0 0 83 8 145
2022 Supervisor 55 26 9 5 2 2 0 83 7 40
2022 Non-supervisor 40 46 4 6 4 0 0 86 10 120
2020 Supervisor 53 37 0 7 3 0 0 90 10 30
2020 Non-supervisor 41 40 8 4 6 0 1 81 10 120

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 69 19 4 6 2 0 0 88 8 50
2024 Non-supervisor 52 39 5 2 1 0 0 92 3 145
2022 Supervisor 76 16 2 0 5 0 0 93 5 40
2022 Non-supervisor 56 30 10 2 1 0 0 87 3 125
2020 Supervisor 73 20 3 3 0 0 0 93 3 30
2020 Non-supervisor 57 28 8 4 3 0 1 85 7 120

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 17 10 8 13 0 0 69 21 50
2024 Non-supervisor 47 31 9 8 4 0 0 78 13 145
2022 Supervisor 53 23 3 17 5 0 0 76 22 40
2022 Non-supervisor 40 47 6 3 4 1 0 87 7 125
2020 Supervisor 43 37 10 7 3 0 0 80 10 30
2020 Non-supervisor 43 31 10 6 10 0 0 74 16 120

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 67 25 2 4 2 0 0 92 6 50
2024 Non-supervisor 61 29 6 2 2 0 0 89 4 140
2022 Supervisor 62 26 0 7 5 0 0 88 12 40
2022 Non-supervisor 49 37 8 4 2 0 0 87 5 125
2020 Supervisor 72 24 0 0 3 0 0 97 3 30
2020 Non-supervisor 57 25 11 5 3 0 0 82 8 120

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 21 10 10 4 0 0 75 15 50
2024 Non-supervisor 45 29 10 12 4 0 0 74 16 145
2022 Supervisor 59 21 7 5 5 2 0 83 10 40
2022 Non-supervisor 35 39 14 8 3 1 0 75 11 125
2020 Supervisor 53 37 0 10 0 0 0 90 10 30
2020 Non-supervisor 44 36 6 8 5 0 1 81 13 120

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 25 10 4 6 0 0 79 10 50
2024 Non-supervisor 47 34 9 6 3 0 0 81 9 140
2022 Supervisor 62 26 7 0 5 0 0 88 5 40
2022 Non-supervisor 48 29 12 7 3 0 1 78 10 125
2020 Supervisor 63 30 3 3 0 0 0 93 3 30
2020 Non-supervisor 47 34 11 4 4 0 0 81 8 120

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 25 11 8 6 0 0 75 15 50
2024 Non-supervisor 56 29 7 5 4 0 0 84 9 145
2022 Supervisor 74 9 2 7 7 0 0 83 15 40
2022 Non-supervisor 45 39 6 7 2 0 1 85 9 125
2020 Supervisor 47 33 10 7 3 0 0 80 10 30
2020 Non-supervisor 47 33 8 8 4 1 1 81 12 120

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 27 13 4 4 0 0 79 8 50
2024 Non-supervisor 56 29 11 3 1 0 0 85 4 145
2022 Supervisor 55 23 7 7 7 0 0 78 14 40
2022 Non-supervisor 51 34 9 4 3 0 0 84 7 120
2020 Supervisor 47 43 7 0 3 0 0 90 3 30
2020 Non-supervisor 47 37 8 6 3 0 0 83 9 120

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 11 27 27 16 19 0 0 38 35 50
2024 Non-supervisor 45 40 11 3 1 0 0 85 4 145
2022 Supervisor 15 34 5 30 14 2 0 50 45 40
2022 Non-supervisor 40 38 14 5 3 0 0 79 8 125
2020 Supervisor 13 17 23 27 20 0 0 30 47 30
2020 Non-supervisor 32 32 20 10 4 0 1 65 15 120

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 12 27 48 6 7 0 0 13 39 50
2024 Non-supervisor 4 19 45 16 12 2 2 30 24 140
2022 Supervisor 17 24 29 18 5 2 5 25 44 40
2022 Non-supervisor 10 21 33 20 13 0 3 34 32 125
2020 Supervisor 3 27 47 23 0 0 0 23 30 30
2020 Non-supervisor 8 17 40 20 13 2 1 34 25 120

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 17 27 31 15 8 0 2 24 44 50
2024 Non-supervisor 11 20 32 22 12 2 1 35 32 145
2022 Supervisor 15 12 33 27 10 2 0 38 27 40
2022 Non-supervisor 15 17 24 26 13 1 5 41 34 125
2020 Supervisor 3 13 30 37 17 0 0 53 17 30
2020 Non-supervisor 13 20 23 23 18 3 2 42 34 120

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 8 27 44 10 11 0 0 21 35 50
2024 Non-supervisor 6 13 31 23 27 0 1 49 19 140
2022 Supervisor 17 7 44 23 8 2 0 31 24 40
2022 Non-supervisor 8 14 32 25 19 0 2 45 22 125
2020 Supervisor 3 7 47 37 7 0 0 43 10 30
2020 Non-supervisor 4 16 28 28 22 0 2 51 20 120

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 14 33 23 12 11 0 6 25 51 50
2024 Non-supervisor 9 16 29 21 21 2 2 44 25 145
2022 Supervisor 19 22 30 17 9 2 0 27 42 40
2022 Non-supervisor 7 18 23 27 19 1 5 49 26 125
2020 Supervisor 23 33 27 10 7 0 0 17 57 30
2020 Non-supervisor 13 13 27 21 22 3 3 45 27 120

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 2 8 21 35 28 2 4 67 11 50
2024 Non-supervisor 2 7 19 28 34 4 6 69 9 145
2022 Supervisor 5 7 31 32 19 5 0 55 13 40
2022 Non-supervisor 6 5 17 25 31 6 9 66 13 125
2020 Supervisor 3 17 33 33 10 0 3 45 21 30
2020 Non-supervisor 4 11 23 24 29 3 6 58 17 120

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 10 23 27 34 4 2 0 39 34 50
2024 Non-supervisor 8 10 36 23 20 1 2 44 19 145
2022 Supervisor 12 17 28 33 8 2 0 42 30 40
2022 Non-supervisor 6 19 22 24 23 4 2 49 27 125
2020 Supervisor 7 3 33 43 13 0 0 57 10 30
2020 Non-supervisor 10 11 31 21 23 3 1 46 22 120

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 2 2 6 31 56 0 2 89 4 50
2024 Non-supervisor 1 2 20 30 44 1 1 76 3 145
2022 Supervisor 3 0 14 30 51 2 0 83 3 40
2022 Non-supervisor 1 6 20 32 38 1 2 73 6 125
2020 Supervisor 0 0 23 30 47 0 0 77 0 30
2020 Non-supervisor 4 6 24 32 33 0 2 65 10 120
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 38 21 17 12 2 4 6 65 16 50
2024 Non-supervisor 41 26 10 6 3 8 6 78 10 145
2022 Supervisor 56 13 7 9 0 10 5 81 11 40
2022 Non-supervisor 32 22 12 4 1 16 12 76 7 125
2020 Supervisor 43 37 13 7 0 0 0 80 7 30
2020 Non-supervisor 29 23 17 3 3 14 11 69 9 120

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 56 25 4 8 4 2 0 83 13 50
2024 Non-supervisor 59 28 5 5 3 1 0 87 8 145
2022 Supervisor 75 20 5 0 0 0 0 95 0 40
2022 Non-supervisor 65 21 5 5 2 2 0 88 7 125
2020 Supervisor 77 20 3 0 0 0 0 97 0 30
2020 Non-supervisor 56 25 4 9 5 1 0 82 14 120

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 65 27 2 4 2 0 0 92 6 50
2024 Non-supervisor 71 17 5 3 2 1 0 89 6 145
2022 Supervisor 81 19 0 0 0 0 0 100 0 40
2022 Non-supervisor 74 22 3 1 0 1 0 96 1 125
2020 Supervisor 73 27 0 0 0 0 0 100 0 30
2020 Non-supervisor 69 22 3 3 3 0 0 91 7 120

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 37 10 0 4 0 0 85 4 50
2024 Non-supervisor 57 29 7 6 1 1 0 86 7 145
2022 Supervisor 71 29 0 0 0 0 0 100 0 40
2022 Non-supervisor 64 25 6 3 1 0 1 89 5 125
2020 Supervisor 68 29 0 0 0 0 4 100 0 30
2020 Non-supervisor 59 29 4 5 3 0 0 87 8 120

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 21 6 6 2 8 2 84 9 50
2024 Non-supervisor 42 24 8 2 6 12 7 80 9 145
2022 Supervisor 54 29 5 0 3 7 2 92 3 40
2022 Non-supervisor 41 29 7 7 2 9 5 81 10 125

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 23 10 6 0 8 2 81 7 50
2024 Non-supervisor 43 22 9 5 2 12 7 80 9 145
2022 Supervisor 54 29 5 0 3 7 2 92 3 40
2022 Non-supervisor 41 26 9 5 3 10 6 79 10 125
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 63 25 6 2 4 0 0 87 6 50
2024 Non-supervisor 65 20 7 3 2 2 2 88 5 145
2022 Supervisor 78 17 2 0 3 0 0 95 3 40
2022 Non-supervisor 58 34 4 3 0 0 2 93 3 125
2020 Supervisor 77 23 0 0 0 0 0 100 0 30
2020 Non-supervisor 61 25 8 3 3 0 1 87 6 120

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 44 23 21 6 6 0 0 67 13 50
2024 Non-supervisor 65 21 8 3 4 0 0 86 6 145
2022 Supervisor 54 29 7 2 5 3 0 85 7 40
2022 Non-supervisor 58 31 4 5 2 0 0 90 7 125
2020 Supervisor 43 40 10 7 0 0 0 83 7 30
2020 Non-supervisor 51 33 5 3 8 0 1 84 11 120

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 44 23 21 2 8 2 0 68 11 50
2024 Non-supervisor 65 17 8 3 5 2 0 84 8 140
2022 Supervisor 64 17 10 5 5 0 0 81 10 40
2022 Non-supervisor 65 18 6 8 1 0 2 85 9 125
2020 Supervisor 55 17 14 3 3 3 3 78 7 30
2020 Non-supervisor 59 23 5 5 3 2 3 86 9 120

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 23 19 4 6 0 0 71 11 50
2024 Non-supervisor 61 28 3 4 3 0 1 90 7 140
2022 Supervisor 59 26 5 7 2 0 0 86 10 40
2022 Non-supervisor 56 36 2 4 2 0 0 92 6 125
2020 Supervisor 50 37 7 7 0 0 0 87 7 30
2020 Non-supervisor 53 33 7 3 3 0 2 87 6 120

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 73 21 2 2 0 2 0 96 2 50
2024 Non-supervisor 83 11 2 0 1 1 2 97 1 145
2022 Supervisor 79 12 2 2 0 2 2 95 2 40
2022 Non-supervisor 80 12 4 2 0 1 2 94 2 125

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 42 27 17 8 6 0 0 69 15 50
2024 Non-supervisor 65 22 5 3 4 0 0 88 7 145
2022 Supervisor 70 21 2 2 2 2 0 93 5 40
2022 Non-supervisor 65 26 3 4 2 0 0 91 6 125
2020 Supervisor 53 27 17 0 0 0 3 83 0 30
2020 Non-supervisor 55 24 8 7 7 0 0 79 13 120

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 79 8 4 6 2 0 0 88 8 50
2024 Non-supervisor 93 6 1 0 0 0 0 99 0 145
2022 Supervisor 93 5 0 3 0 0 0 97 3 40
2022 Non-supervisor 88 10 1 0 0 0 2 99 0 125
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 41 21 15 12 6 4 0 65 19 50
2024 Non-supervisor 53 24 6 9 3 4 0 81 12 145
2022 Supervisor 37 29 10 17 5 2 0 68 22 40
2022 Non-supervisor 53 27 9 3 2 7 0 86 5 125
2020 Supervisor 53 30 13 3 0 0 0 83 3 30
2020 Non-supervisor 48 33 5 5 4 4 0 85 10 120

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 39 34 10 8 6 2 0 75 15 50
2024 Non-supervisor 38 35 12 9 4 2 0 74 14 145
2022 Supervisor 38 24 12 19 5 2 0 63 25 40
2022 Non-supervisor 40 35 11 8 5 1 0 76 13 125
2020 Supervisor 53 30 13 0 3 0 0 83 3 30
2020 Non-supervisor 44 38 7 3 7 2 0 83 10 120

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 19 42 21 10 6 2 0 62 17 50
2024 Non-supervisor 29 35 14 11 7 4 0 67 18 145
2022 Supervisor 28 29 14 12 12 5 0 60 25 40
2022 Non-supervisor 33 36 12 12 8 0 0 69 19 125
2020 Supervisor 33 47 10 7 3 0 0 80 10 30
2020 Non-supervisor 31 35 14 8 6 6 0 70 15 120

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 19 42 12 21 4 2 0 62 26 50
2024 Non-supervisor 28 36 14 14 6 2 0 65 21 145
2022 Supervisor 29 42 7 15 5 2 0 72 20 40
2022 Non-supervisor 31 32 12 15 8 0 1 64 23 125
2020 Supervisor 30 40 27 3 0 0 0 70 3 30
2020 Non-supervisor 28 35 14 16 4 3 0 65 21 120

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 27 36 21 11 6 0 0 63 17 50
2024 Non-supervisor 42 29 18 5 2 3 0 74 7 145
2022 Supervisor 46 12 19 17 2 5 0 60 20 40
2022 Non-supervisor 42 32 19 3 0 4 0 77 3 125
2020 Supervisor 37 27 27 7 3 0 0 63 10 30
2020 Non-supervisor 53 27 13 7 0 1 0 80 7 120
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 58 25 6 6 4 0 0 83 10 50
2024 Non-supervisor 53 39 5 2 1 0 0 92 3 140
2022 Supervisor 53 37 3 5 2 0 0 90 7 40
2022 Non-supervisor 49 40 4 5 1 1 0 90 6 125
2020 Supervisor 50 37 10 3 0 0 0 87 3 30
2020 Non-supervisor 54 32 9 3 2 1 0 87 4 120

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 26 31 10 23 8 2 0 58 32 50
2024 Non-supervisor 27 32 17 16 5 3 0 61 21 140
2022 Supervisor 19 40 19 12 10 0 0 59 22 40
2022 Non-supervisor 26 37 14 12 6 4 1 66 19 125
2020 Supervisor 23 33 30 10 3 0 0 57 13 30
2020 Non-supervisor 30 34 14 12 8 2 0 66 20 120

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 34 8 4 6 0 0 81 10 50
2024 Non-supervisor 37 37 12 5 3 2 4 79 8 145
2022 Supervisor 52 19 14 12 2 0 0 71 15 40
2022 Non-supervisor 35 32 13 11 3 3 3 72 15 120
2020 Supervisor 45 31 3 7 3 7 3 85 12 30
2020 Non-supervisor 38 33 11 6 5 8 1 76 12 120

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 38 6 2 2 0 0 90 4 50
2024 Non-supervisor 46 36 12 4 1 1 0 83 5 145
2022 Supervisor 52 22 17 2 7 0 0 74 10 40
2022 Non-supervisor 45 33 17 4 0 1 0 79 4 125
2020 Supervisor 50 37 10 3 0 0 0 87 3 30
2020 Non-supervisor 45 30 12 4 5 4 0 78 10 120

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 38 21 17 4 15 4 2 62 20 50
2024 Non-supervisor 25 19 17 9 8 16 5 56 22 140
2022 Supervisor 36 16 14 12 15 7 0 56 29 40
2022 Non-supervisor 23 26 19 6 10 10 5 58 19 120
2020 Supervisor 20 33 10 10 7 17 3 67 21 30
2020 Non-supervisor 26 21 12 11 12 15 4 58 28 120

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 29 29 19 12 8 2 0 59 21 50
2024 Non-supervisor 37 33 11 8 6 5 0 73 15 140
2022 Supervisor 40 31 7 17 5 0 0 71 22 40
2022 Non-supervisor 41 31 7 11 5 4 1 75 18 125
2020 Supervisor 30 33 17 17 0 3 0 66 17 30
2020 Non-supervisor 35 27 13 10 10 6 0 65 21 120

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 44 25 19 4 4 0 4 46 54 50
2024 Non-supervisor 54 20 15 3 2 1 5 57 43 145
2022 Supervisor 53 21 16 5 2 0 3 40
2022 Non-supervisor 56 20 11 5 3 0 5 125
2020 Supervisor 57 13 17 10 3 0 0 30
2020 Non-supervisor 50 21 14 4 5 0 6 120

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 73 4 2 2 0 2 17 90 10 50
2024 Non-supervisor 73 7 3 1 2 1 14 86 14 140

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 69 10 4 2 2 2 10 79 21 50
2024 Non-supervisor 79 2 6 1 1 3 9 89 11 140
2022 Supervisor 78 7 7 0 3 2 3 40
2022 Non-supervisor 82 5 5 2 0 3 3 125
2020 Supervisor 90 7 0 0 0 3 0 30
2020 Non-supervisor 78 5 4 3 3 3 3 115

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 81 2 0 0 0 0 17 97 3 50
2024 Non-supervisor 81 4 1 0 1 1 13 94 6 145

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 81 2 0 0 4 0 12 93 7 50
2024 Non-supervisor 79 5 3 0 1 2 10 89 11 145

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 27 21 15 10 21 0 6 51 33 50
2024 Non-supervisor 25 27 14 11 17 4 2 55 30 145
2022 Supervisor 21 28 12 15 22 0 3 50 37 40
2022 Non-supervisor 20 27 11 14 20 5 3 51 37 125
2020 Supervisor 20 20 17 20 10 3 10 46 35 30
2020 Non-supervisor 23 24 14 17 17 3 3 50 35 120

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 42 29 12 8 8 0 0 71 17 50
2024 Non-supervisor 36 36 12 8 3 5 0 75 12 140
2022 Supervisor 38 43 5 10 2 3 0 83 12 40
2022 Non-supervisor 30 41 17 7 2 1 1 73 10 125
2020 Supervisor 50 47 3 0 0 0 0 97 0 30
2020 Non-supervisor 34 40 12 6 4 4 0 77 10 120

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 31 17 2 2 0 0 79 4 50
2024 Non-supervisor 47 33 9 6 3 2 0 81 9 145
2022 Supervisor 48 40 7 2 2 0 0 88 5 40
2022 Non-supervisor 53 26 13 5 2 1 0 80 7 125
2020 Supervisor 57 40 3 0 0 0 0 97 0 30
2020 Non-supervisor 50 32 10 4 3 2 0 83 7 120

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 60 31 4 2 0 0 2 94 2 50
2024 Non-supervisor 53 32 6 2 2 4 1 90 4 145
2022 Supervisor 57 38 0 5 0 0 0 95 5 40
2022 Non-supervisor 42 35 11 2 0 9 0 85 3 125
2020 Supervisor 67 27 3 0 0 3 0 97 0 30
2020 Non-supervisor 56 31 6 4 1 3 0 89 5 115

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 25 23 2 0 0 2 75 2 50
2024 Non-supervisor 39 25 13 3 3 16 1 77 7 145
2022 Supervisor 45 31 19 0 0 2 2 80 0 40
2022 Non-supervisor 34 24 17 4 1 18 2 73 6 120
2020 Supervisor 47 30 17 3 0 3 0 79 3 30
2020 Non-supervisor 37 27 12 9 2 14 0 74 13 120

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 56 29 4 2 4 2 2 89 7 50
2024 Non-supervisor 40 30 5 5 5 9 5 81 12 145
2022 Supervisor 49 29 7 2 0 7 5 89 3 40
2022 Non-supervisor 39 34 6 4 2 12 3 86 7 125
2020 Supervisor 55 31 7 0 3 0 3 89 4 30
2020 Non-supervisor 46 28 7 6 5 6 3 81 12 120

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 0 4 10 8 48 2 27 80 6 50
2024 Non-supervisor 4 1 10 3 42 4 37 75 8 145
2022 Supervisor 0 2 7 3 68 2 17 88 3 40
2022 Non-supervisor 1 2 7 3 55 5 28 86 5 120

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 11 16 27 6 2 36 2 44 13 50
2024 Non-supervisor 13 14 16 3 3 42 8 55 13 145
2022 Supervisor 25 19 19 0 3 34 0 68 4 40
2022 Non-supervisor 11 18 16 1 2 47 5 60 8 125

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 41 0 2 6 0 0 92 8 50
2024 Non-supervisor 66 24 4 3 2 0 1 91 5 145
2022 Supervisor 59 29 5 5 2 0 0 88 7 40
2022 Non-supervisor 72 20 4 4 0 0 0 92 4 125
2020 Supervisor 72 28 0 0 0 0 0 100 0 30
2020 Non-supervisor 60 29 7 1 3 1 0 90 3 120

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 25 15 4 6 0 0 75 10 50
2024 Non-supervisor 66 21 8 4 2 0 0 86 6 140
2022 Supervisor 62 10 14 12 2 0 0 71 15 40
2022 Non-supervisor 55 32 5 5 2 0 0 88 8 125
2020 Supervisor 53 30 7 10 0 0 0 83 10 30
2020 Non-supervisor 55 29 3 7 5 1 0 85 12 120

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 19 13 10 4 0 0 73 15 50
2024 Non-supervisor 61 27 7 3 2 0 0 88 5 145
2022 Supervisor 57 14 12 12 5 0 0 71 17 40
2022 Non-supervisor 51 34 7 6 2 0 0 85 9 125
2020 Supervisor 53 27 13 3 3 0 0 80 7 30
2020 Non-supervisor 50 32 6 7 4 1 0 83 11 120
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 46 19 15 12 6 2 0 66 19 50
2024 Non-supervisor 57 26 8 5 3 2 0 85 7 145
2022 Supervisor 52 22 9 9 5 3 0 76 15 40
2022 Non-supervisor 45 21 12 10 5 7 0 71 16 125
2020 Supervisor 47 17 27 7 3 0 0 63 10 30
2020 Non-supervisor 47 23 11 5 10 3 1 73 16 120

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Supervisor 42 31 27 50
2024 Non-supervisor 33 38 29 145
2022 Supervisor 35 40 24 40
2022 Non-supervisor 41 29 30 125
2020 Supervisor 30 47 23 30
2020 Non-supervisor 35 39 26 120

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Supervisor 10 31 60 0 0 0 20
2024 Non-supervisor 4 58 18 2 11 6 45
2022 Supervisor 13 8 79 0 0 0 15
2022 Non-supervisor 7 46 30 0 12 4 50
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Supervisor 14 86 50
2024 Non-supervisor 6 94 145
2022 Non-supervisor 5 95 125
2020 Supervisor 0 100 30
2020 Non-supervisor 7 93 120

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 27 10 17 4 4 27 10 60 13 50
2024 Non-supervisor 13 5 9 3 1 51 17 56 15 145
2022 Supervisor 25 9 5 5 7 36 12 67 24 40
2022 Non-supervisor 13 8 13 2 0 49 14 58 6 120
2020 Supervisor 20 10 33 0 0 30 7 47 0 30
2020 Non-supervisor 24 7 13 2 0 45 9 67 4 120

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 27 12 2 4 2 0 81 6 50
2024 Non-supervisor 44 27 8 4 1 13 2 85 6 145
2022 Supervisor 49 25 9 0 5 10 3 84 6 40
2022 Non-supervisor 38 30 9 2 0 19 2 87 2 125
2020 Supervisor 47 33 13 0 0 7 0 86 0 30
2020 Non-supervisor 41 24 15 3 0 17 0 78 4 120
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-supervisor 4 96 125
2020 Supervisor 0 100 30
2020 Non-supervisor 6 94 120

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 31 17 12 2 2 25 10 74 7 50
2024 Non-supervisor 14 6 9 0 3 58 10 63 8 145
2022 Supervisor 31 17 7 0 0 38 7 87 0 40
2022 Non-supervisor 16 8 14 1 1 48 12 61 5 125
2020 Supervisor 30 17 17 7 0 30 0 67 10 30
2020 Non-supervisor 21 4 13 4 2 48 8 57 13 120

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 31 8 2 2 0 2 87 4 50
2024 Non-supervisor 46 29 6 2 2 12 2 88 5 145
2022 Supervisor 49 36 10 0 0 2 3 90 0 40
2022 Non-supervisor 40 29 7 1 1 20 3 88 3 125
2020 Supervisor 60 20 17 0 0 3 0 83 0 30
2020 Non-supervisor 42 24 13 3 1 16 1 80 5 120
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 65 25 4 4 2 0 0 65 35 50
2024 Non-supervisor 54 20 12 8 3 0 3 56 44 140
2022 Supervisor 56 19 10 5 5 0 5 40
2022 Non-supervisor 43 27 18 6 6 0 0 120
2020 Supervisor 43 27 23 7 0 0 0 30
2020 Non-supervisor 50 24 14 8 3 1 0 120

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 9 12 32 17 31 0 0 9 91 50
2024 Non-supervisor 18 30 22 18 9 0 3 19 81 145
2022 Supervisor 5 24 26 10 35 0 0 40
2022 Non-supervisor 19 29 23 17 11 0 1 120
2020 Supervisor 7 20 23 30 20 0 0 30
2020 Non-supervisor 20 23 28 18 11 1 0 120

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 13 31 27 14 15 0 0 13 87 50
2024 Non-supervisor 29 24 21 13 9 0 4 30 70 145
2022 Supervisor 10 33 29 4 24 0 0 40
2022 Non-supervisor 28 30 20 12 9 0 1 120
2020 Supervisor 17 50 13 13 7 0 0 30
2020 Non-supervisor 27 33 17 13 9 1 2 120

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 10 25 29 14 21 0 0 10 90 50
2024 Non-supervisor 26 24 24 12 11 0 3 27 73 145
2022 Supervisor 9 23 22 27 19 0 0 40
2022 Non-supervisor 30 26 17 10 12 2 2 125
2020 Supervisor 7 22 19 15 37 0 0 25
2020 Non-supervisor 26 25 21 17 9 1 1 115

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 32 25 17 16 10 0 0 32 68 50
2024 Non-supervisor 51 25 10 5 2 1 6 54 46 145
2022 Supervisor 24 31 15 11 19 0 0 40
2022 Non-supervisor 53 18 17 2 4 0 6 125
2020 Supervisor 30 17 17 20 17 0 0 30
2020 Non-supervisor 47 26 8 10 6 2 1 120

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 32 21 14 11 23 0 0 32 68 50
2024 Non-supervisor 41 27 14 9 6 0 3 42 58 140
2022 Supervisor 27 19 33 7 14 0 0 40
2022 Non-supervisor 41 27 12 10 8 0 2 125
2020 Supervisor 30 20 23 13 13 0 0 30
2020 Non-supervisor 33 23 23 12 9 1 0 120

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 34 29 21 6 10 0 0 34 66 50
2024 Non-supervisor 34 28 17 11 5 1 5 36 64 140
2022 Supervisor 41 23 14 17 5 0 0 40
2022 Non-supervisor 36 31 17 9 5 0 2 125
2020 Supervisor 50 30 13 3 3 0 0 30
2020 Non-supervisor 36 29 18 8 6 1 3 120

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 11 36 27 19 8 0 0 11 89 50
2024 Non-supervisor 27 32 25 9 5 0 2 28 72 145
2022 Supervisor 17 43 21 7 12 0 0 40
2022 Non-supervisor 29 29 17 13 10 1 1 125
2020 Supervisor 30 40 13 10 7 0 0 30
2020 Non-supervisor 31 33 20 8 5 1 3 120

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 27 27 27 6 12 0 0 27 73 50
2024 Non-supervisor 33 22 20 15 5 0 4 35 65 145
2022 Supervisor 34 23 19 22 2 0 0 40
2022 Non-supervisor 36 28 14 8 12 0 2 125
2020 Supervisor 33 47 7 7 7 0 0 30
2020 Non-supervisor 38 28 16 10 8 1 1 120

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 50 21 19 6 4 0 0 50 50 50
2024 Non-supervisor 47 23 13 7 7 1 3 49 51 140
2022 Supervisor 43 24 22 7 5 0 0 40
2022 Non-supervisor 56 20 15 5 3 0 1 125
2020 Supervisor 52 28 10 7 3 0 0 30
2020 Non-supervisor 50 22 14 5 6 1 2 120

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 57 25 10 4 2 2 0 58 42 50
2024 Non-supervisor 60 21 8 4 3 0 3 63 37 145
2022 Supervisor 55 33 9 2 0 0 0 40
2022 Non-supervisor 45 29 16 5 5 0 0 125
2020 Supervisor 47 23 27 3 0 0 0 30
2020 Non-supervisor 30 28 22 11 8 1 0 120

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 38 33 15 13 2 0 0 38 62 50
2024 Non-supervisor 50 23 17 3 3 0 3 52 48 145
2022 Supervisor 30 27 25 5 12 0 0 40
2022 Non-supervisor 46 31 15 6 2 0 0 120
2020 Supervisor 33 33 17 10 7 0 0 30
2020 Non-supervisor 47 23 21 4 3 1 3 120

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 85 10 4 0 0 0 0 85 15 50
2024 Non-supervisor 70 18 3 2 3 0 4 73 27 145
2022 Supervisor 85 7 2 0 3 0 2 40
2022 Non-supervisor 74 12 4 1 0 1 8 125
2020 Supervisor 62 14 24 0 0 0 0 30
2020 Non-supervisor 54 27 8 5 5 2 0 120

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 87 10 0 2 0 0 0 87 13 50
2024 Non-supervisor 76 13 5 1 1 0 3 78 22 145
2022 Supervisor 76 21 3 0 0 0 0 40
2022 Non-supervisor 63 21 11 3 2 0 0 125
2020 Supervisor 45 38 14 3 0 0 0 30
2020 Non-supervisor 46 29 18 3 3 1 0 120

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 92 2 0 0 0 0 6 98 2 50
2024 Non-supervisor 83 5 0 0 1 0 10 93 7 140

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 88 4 2 2 2 0 2 89 11 50
2024 Non-supervisor 80 5 3 0 1 0 10 89 11 140

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 81 10 0 2 6 0 0 81 19 50
2024 Non-supervisor 83 5 2 1 3 0 6 88 12 140
2022 Supervisor 90 0 2 7 0 0 0 40
2022 Non-supervisor 81 7 4 1 2 1 4 125
2020 Supervisor 93 7 0 0 0 0 0 30
2020 Non-supervisor 78 12 1 3 1 2 3 120

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 49 39 4 6 2 0 0 49 51 50
2024 Non-supervisor 72 20 2 2 0 0 4 75 25 140
2022 Supervisor 72 19 9 0 0 0 0 40
2022 Non-supervisor 72 16 3 1 1 1 5 125
2020 Supervisor 62 28 10 0 0 0 0 30
2020 Non-supervisor 65 22 5 3 2 1 3 115

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 52 19 10 10 8 0 0 52 48 50
2024 Non-supervisor 70 16 1 7 4 0 3 72 28 140
2022 Supervisor 69 17 2 10 2 0 0 40
2022 Non-supervisor 70 15 7 1 3 0 4 120
2020 Supervisor 69 21 7 3 0 0 0 30
2020 Non-supervisor 64 14 8 8 3 1 2 120

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 55 27 17 2 0 0 0 55 45 50
2024 Non-supervisor 62 5 1 1 0 0 32 90 10 140
2022 Supervisor 74 21 5 0 0 0 0 40
2022 Non-supervisor 71 2 2 0 0 0 26 125
2020 Supervisor 48 31 21 0 0 0 0 30
2020 Non-supervisor 60 4 2 1 0 1 33 120

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 85 12 2 0 0 0 0 85 15 50
2024 Non-supervisor 79 13 3 0 0 0 5 83 17 140
2022 Supervisor 86 11 2 0 0 0 0 40
2022 Non-supervisor 80 8 5 1 0 0 7 125
2020 Supervisor 90 7 3 0 0 0 0 30
2020 Non-supervisor 83 8 3 2 0 1 4 120

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 92 4 2 2 0 0 0 92 8 50
2024 Non-supervisor 75 12 5 2 2 0 4 79 21 140
2022 Supervisor 93 7 0 0 0 0 0 40
2022 Non-supervisor 76 10 5 2 3 0 4 125
2020 Supervisor 87 10 3 0 0 0 0 30
2020 Non-supervisor 76 6 5 3 5 1 3 120

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 54 27 10 6 2 0 0 54 46 50
2024 Non-supervisor 52 29 10 4 1 0 3 54 46 140
2022 Supervisor 60 21 17 3 0 0 0 40
2022 Non-supervisor 50 28 15 3 2 0 2 125
2020 Supervisor 60 23 13 3 0 0 0 30
2020 Non-supervisor 47 29 13 3 7 1 1 120

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 7 17 41 16 19 0 0 23 35 50
2024 Non-supervisor 12 40 34 11 3 0 0 52 14 145
2022 Supervisor 5 21 40 26 7 0 0 27 33 40
2022 Non-supervisor 11 35 41 9 5 0 0 46 13 125
2020 Supervisor 17 27 33 10 13 0 0 43 23 30
2020 Non-supervisor 17 38 24 14 7 1 0 55 21 120

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 17 33 29 13 9 0 0 21 50 50
2024 Non-supervisor 4 12 40 33 9 0 1 43 17 145
2022 Supervisor 12 24 37 15 11 0 0 26 37 40
2022 Non-supervisor 6 12 44 24 14 0 0 39 18 125
2020 Supervisor 10 30 33 13 13 0 0 27 40 30
2020 Non-supervisor 13 18 32 23 13 1 1 36 32 120

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 43 28 15 4 8 2 0 72 13 50
2024 Non-supervisor 45 39 6 6 1 2 0 86 7 145
2022 Supervisor 47 43 5 2 0 2 0 92 3 40
2022 Non-supervisor 48 36 8 4 3 1 0 85 7 120
2020 Supervisor 62 24 14 0 0 0 0 86 0 30
2020 Non-supervisor 47 37 7 5 2 3 0 86 7 120

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Supervisor 13 18 37 25 6 50
2024 Non-supervisor 12 31 32 21 4 145
2022 Supervisor 8 33 23 26 10 40
2022 Non-supervisor 11 28 40 16 4 125

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 48 33 2 6 8 2 0 83 15 50
2024 Non-supervisor 70 19 5 2 1 2 1 91 4 145
2022 Supervisor 71 14 10 3 0 2 0 87 3 40
2022 Non-supervisor 70 23 4 1 1 2 0 94 2 125
2020 Supervisor 50 27 20 3 0 0 0 77 3 30
2020 Non-supervisor 58 23 8 5 3 3 0 83 9 120

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 46 29 4 10 8 2 0 76 19 50
2024 Non-supervisor 55 25 4 7 5 1 2 83 12 140
2022 Supervisor 59 28 8 5 0 0 0 88 5 40
2022 Non-supervisor 57 22 6 10 5 1 0 79 15 125
2020 Supervisor 43 33 20 0 3 0 0 77 3 30
2020 Non-supervisor 50 25 4 10 8 3 0 77 19 120

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 60 21 4 6 6 2 0 83 13 50
2024 Non-supervisor 67 22 4 1 3 1 2 92 4 145
2022 Supervisor 76 17 5 2 0 0 0 93 2 40
2022 Non-supervisor 67 23 4 2 2 1 1 92 4 125
2020 Supervisor 66 17 14 3 0 0 0 83 3 30
2020 Non-supervisor 63 18 7 5 6 1 0 82 11 115

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 36 29 6 16 8 4 0 67 26 50
2024 Non-supervisor 41 39 11 5 3 1 0 80 8 145
2022 Supervisor 33 33 16 12 5 0 0 67 17 40
2022 Non-supervisor 37 39 12 8 2 2 0 78 10 125
2020 Supervisor 43 37 17 3 0 0 0 80 3 30
2020 Non-supervisor 39 34 13 7 6 2 0 74 13 120

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 37 48 2 6 4 2 0 87 11 50
2022 Supervisor 42 48 5 5 0 0 0 90 5 40
2020 Supervisor 40 40 7 7 3 3 0 83 10 30
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Supervisor 13 87 50
2024 Non-supervisor 11 89 145
2022 Supervisor 7 93 40
2022 Non-supervisor 8 92 125
2020 Supervisor 13 87 30
2020 Non-supervisor 14 86 120

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Non-supervisor 77 23 15
2022 Non-supervisor 64 36 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Non-supervisor 88 12 15
2022 Non-supervisor 82 18 10

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Non-supervisor 60 21 6 14 0 0 0 80 14 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 59 29 4 2 2 2 2 91 4 50
2024 Non-supervisor 61 25 7 0 1 4 2 91 2 140
2022 Supervisor 81 12 0 5 0 2 0 95 5 40
2022 Non-supervisor 57 30 7 1 0 2 3 91 2 125
2020 Supervisor 67 10 13 3 0 3 3 82 4 30
2020 Non-supervisor 61 17 5 8 2 6 2 84 11 120
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Supervisor 8 85 50
2024 Non-supervisor 8 80 145
2022 Supervisor 9 83 40
2022 Non-supervisor 12 69 125
2020 Supervisor 43 47 30
2020 Non-supervisor 23 58 120

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Non-supervisor 58 42 10
2022 Non-supervisor 66 34 15
2020 Supervisor 62 38 15
2020 Non-supervisor 44 56 25

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Non-supervisor 23 36 0 17 16 0 8 64 36 10
2022 Non-supervisor 20 54 0 7 13 0 6 79 21 15
2020 Supervisor 46 31 8 8 8 0 0 77 15 15
2020 Non-supervisor 25 21 7 18 14 0 14 54 38 30

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Non-supervisor 0 9 17 26 38 9 0 10 71 10
2022 Non-supervisor 8 23 0 14 13 0 42 53 47 15
2020 Supervisor 31 0 0 15 31 0 23 40 60 15
2020 Non-supervisor 7 7 4 21 25 0 36 22 72 30

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Supervisor 44 8 14 11 2 0 21 55 45 50
2024 Non-supervisor 53 5 6 4 3 4 26 75 25 145
2022 Supervisor 61 14 10 5 10 0 0 40
2022 Non-supervisor 42 15 5 5 2 6 25 125
2020 Supervisor 47 23 10 7 7 0 7 30
2020 Non-supervisor 50 13 5 6 3 4 18 120
Report a problem on this page
Date modified: