2024 Public Service Employee Survey Results for Canadian Transportation Agency by Question 115. Which ethnic or cultural origin(s) do you identify with?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 44 10 19 0 0 0 71 19 10
2024 Northern Europe 46 54 0 0 0 0 0 100 0 10
2024 North America 33 53 4 6 4 0 0 86 10 85
2024 Two or more Ethnic or Cultural Origins, Other 48 35 11 6 0 0 0 83 6 45

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 69 21 10 0 0 0 0 90 0 10
2024 Northern Europe 64 20 0 8 8 0 0 84 16 10
2024 North America 55 26 2 11 5 0 0 81 16 85
2024 Two or more Ethnic or Cultural Origins, Other 66 30 2 2 0 0 0 96 2 45

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 84 8 0 8 0 0 0 92 8 10
2024 North America 43 35 5 12 5 0 0 78 17 85
2024 Two or more Ethnic or Cultural Origins, Other 67 20 11 0 2 0 0 87 2 45

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 36 34 0 20 10 0 0 70 30 10
2024 Northern Europe 44 48 0 8 0 0 0 92 8 10
2024 North America 36 39 6 10 6 0 2 77 17 85
2024 Two or more Ethnic or Cultural Origins, Other 42 32 10 16 0 0 0 74 16 45

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 53 0 18 21 0 0 61 39 10
2024 Northern Europe 47 53 0 0 0 0 0 100 0 10
2024 North America 30 33 18 14 3 0 1 64 17 85
2024 Two or more Ethnic or Cultural Origins, Other 25 48 14 9 6 0 0 72 14 45

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 40 51 9 0 0 0 0 91 0 10
2024 Northern Europe 80 20 0 0 0 0 0 100 0 10
2024 North America 47 39 10 2 1 0 1 86 3 85
2024 Two or more Ethnic or Cultural Origins, Other 55 34 6 2 0 0 4 92 2 45

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 69 0 0 0 0 0 100 0 10
2024 Northern Europe 48 28 8 0 16 0 0 76 16 10
2024 North America 38 37 12 8 5 0 0 75 13 85
2024 Two or more Ethnic or Cultural Origins, Other 40 29 14 7 10 0 0 69 17 45

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 17 73 0 0 10 0 0 90 10 10
2024 Northern Europe 36 56 8 0 0 0 0 92 0 10
2024 North America 35 47 11 3 4 0 0 82 7 85
2024 Two or more Ethnic or Cultural Origins, Other 38 37 10 8 7 0 0 75 15 45

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 49 0 0 21 0 0 79 21 10
2024 Northern Europe 35 57 0 8 0 0 0 92 8 10
2024 North America 28 38 19 9 5 0 0 67 15 85
2024 Two or more Ethnic or Cultural Origins, Other 24 52 9 7 8 0 0 77 15 45

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 21 49 0 20 10 0 0 70 30 10
2024 Northern Europe 30 54 8 7 0 0 0 84 7 10
2024 North America 25 47 14 11 3 0 0 72 14 85
2024 Two or more Ethnic or Cultural Origins, Other 36 48 6 4 6 0 0 84 10 45

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 52 0 10 10 0 0 80 20 10
2024 Northern Europe 64 36 0 0 0 0 0 100 0 10
2024 North America 46 43 7 3 1 0 0 89 4 85
2024 Two or more Ethnic or Cultural Origins, Other 48 41 6 4 0 0 0 90 4 45

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 11 58 10 0 21 0 0 70 21 10
2024 Northern Europe 47 37 16 0 0 0 0 84 0 10
2024 North America 31 40 15 9 5 0 0 71 14 85
2024 Two or more Ethnic or Cultural Origins, Other 33 35 19 7 6 0 0 68 13 45

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 37 52 0 0 10 0 0 90 10 10
2024 Northern Europe 59 41 0 0 0 0 0 100 0 10
2024 North America 51 28 17 2 2 0 0 79 4 85
2024 Two or more Ethnic or Cultural Origins, Other 53 26 15 4 3 0 0 79 7 45

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 20 40 10 30 0 0 0 60 30 10
2024 Northern Europe 48 45 8 0 0 0 0 92 0 10
2024 North America 33 36 14 11 5 0 1 69 16 85
2024 Two or more Ethnic or Cultural Origins, Other 35 22 27 10 6 0 0 57 16 45

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 39 0 10 21 0 0 70 30 10
2024 Northern Europe 65 17 8 11 0 0 0 81 11 10
2024 North America 35 39 14 7 5 0 1 75 11 85
2024 Two or more Ethnic or Cultural Origins, Other 34 23 16 12 6 0 9 63 19 45

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 39 10 0 21 0 0 70 21 10
2024 Northern Europe 67 33 0 0 0 0 0 100 0 10
2024 North America 29 47 13 8 3 0 0 76 11 85
2024 Two or more Ethnic or Cultural Origins, Other 34 36 17 8 4 0 0 70 12 45

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 71 10 0 10 0 0 79 10 10
2024 Northern Europe 50 50 0 0 0 0 0 100 0 10
2024 North America 35 44 16 4 1 0 0 78 5 85
2024 Two or more Ethnic or Cultural Origins, Other 42 27 23 6 2 0 0 69 8 45

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 32 31 18 20 0 0 0 62 20 10
2024 Northern Europe 47 53 0 0 0 0 0 100 0 10
2024 North America 47 32 10 10 1 0 0 79 11 85
2024 Two or more Ethnic or Cultural Origins, Other 34 45 12 6 2 0 0 79 9 45

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 29 29 42 0 0 0 0 0 58 10
2024 Northern Europe 0 55 35 0 10 0 0 10 55 10
2024 North America 12 28 34 18 6 0 1 24 41 85
2024 Two or more Ethnic or Cultural Origins, Other 14 22 39 17 8 0 0 26 36 45

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 9 10 51 31 0 0 0 31 18 10
2024 Northern Europe 7 74 0 8 10 0 0 19 81 10
2024 North America 10 24 31 22 9 0 3 33 35 85
2024 Two or more Ethnic or Cultural Origins, Other 10 21 44 15 10 0 0 25 31 45

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 11 49 31 10 0 0 40 11 10
2024 Northern Europe 10 24 37 19 10 0 0 29 34 10
2024 North America 4 22 29 27 19 0 0 45 26 85
2024 Two or more Ethnic or Cultural Origins, Other 7 14 19 43 18 0 0 61 20 45

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 18 21 31 20 10 0 0 29 40 10
2024 Northern Europe 10 24 37 19 10 0 0 29 34 10
2024 North America 14 27 26 10 20 0 4 30 42 85
2024 Two or more Ethnic or Cultural Origins, Other 18 13 30 19 18 0 2 37 32 45

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 10 60 30 0 0 90 0 10
2024 Northern Europe 0 17 16 37 29 0 0 66 17 10
2024 North America 4 11 31 24 22 3 4 50 16 85
2024 Two or more Ethnic or Cultural Origins, Other 6 4 34 27 20 6 4 51 11 45

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 10 8 39 42 0 0 0 42 19 10
2024 Northern Europe 8 26 19 46 0 0 0 46 35 10
2024 North America 8 25 24 26 13 2 2 40 35 85
2024 Two or more Ethnic or Cultural Origins, Other 10 24 39 21 7 0 0 27 34 45

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 53 37 10 0 0 47 0 10
2024 Northern Europe 0 0 36 28 36 0 0 64 0 10
2024 North America 3 6 23 35 31 0 1 67 10 85
2024 Two or more Ethnic or Cultural Origins, Other 2 15 21 30 29 0 2 61 18 45
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 29 43 28 0 0 0 0 72 0 10
2024 Northern Europe 29 52 8 0 11 0 0 80 11 10
2024 North America 24 31 18 6 5 7 9 66 13 85
2024 Two or more Ethnic or Cultural Origins, Other 23 17 25 6 0 10 19 56 8 45

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 59 20 11 10 0 0 0 79 10 10
2024 Northern Europe 54 27 0 20 0 0 0 80 20 10
2024 North America 53 29 11 4 2 1 0 83 6 85
2024 Two or more Ethnic or Cultural Origins, Other 44 32 9 10 2 4 0 78 12 45

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 47 53 0 0 0 0 0 100 0 10
2024 Northern Europe 70 19 11 0 0 0 0 89 0 10
2024 North America 60 29 7 3 1 0 0 89 4 85
2024 Two or more Ethnic or Cultural Origins, Other 59 24 15 2 0 0 0 83 2 45

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 40 60 0 0 0 0 0 100 0 10
2024 Northern Europe 52 48 0 0 0 0 0 100 0 10
2024 North America 47 39 10 3 1 0 0 86 4 85
2024 Two or more Ethnic or Cultural Origins, Other 43 25 20 4 2 4 2 72 7 45

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 39 30 20 0 0 0 11 78 0 10
2024 Northern Europe 74 19 8 0 0 0 0 92 0 10
2024 North America 47 21 12 5 3 5 6 77 10 85
2024 Two or more Ethnic or Cultural Origins, Other 26 27 21 4 6 16 0 63 12 45

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 29 29 30 0 0 0 11 66 0 10
2024 Northern Europe 73 20 8 0 0 0 0 92 0 10
2024 North America 46 22 11 3 3 8 6 80 8 85
2024 Two or more Ethnic or Cultural Origins, Other 33 26 17 2 2 20 0 73 5 45
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 49 21 30 0 0 0 0 70 0 10
2024 Northern Europe 73 9 8 0 0 0 10 92 0 10
2024 North America 47 24 17 4 0 3 4 77 5 85
2024 Two or more Ethnic or Cultural Origins, Other 48 10 27 6 0 0 10 64 7 45

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 29 61 0 10 0 0 0 90 10 10
2024 Northern Europe 64 18 8 0 0 0 10 91 0 10
2024 North America 47 34 10 4 5 0 1 81 9 85
2024 Two or more Ethnic or Cultural Origins, Other 48 17 4 18 14 0 0 65 31 45

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 39 32 19 0 10 0 0 71 10 10
2024 Northern Europe 72 9 8 0 0 0 10 91 0 10
2024 North America 54 28 9 5 2 1 0 83 8 85
2024 Two or more Ethnic or Cultural Origins, Other 55 13 19 6 2 2 2 71 9 45

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 42 48 0 10 0 0 0 90 10 10
2024 Northern Europe 65 25 0 0 0 0 10 100 0 10
2024 North America 51 32 7 8 2 0 0 83 10 85
2024 Two or more Ethnic or Cultural Origins, Other 56 21 11 6 4 2 0 79 10 45

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 39 51 10 0 0 0 0 90 0 10
2024 Northern Europe 72 8 0 0 0 9 10 100 0 10
2024 North America 67 18 5 2 0 2 5 92 2 85
2024 Two or more Ethnic or Cultural Origins, Other 70 10 13 2 2 2 0 82 4 45

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 39 41 10 10 0 0 0 79 10 10
2024 Northern Europe 72 9 0 8 0 0 10 91 9 10
2024 North America 56 31 5 6 2 0 0 87 8 85
2024 Two or more Ethnic or Cultural Origins, Other 49 23 16 9 4 0 0 72 12 45

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 79 21 0 0 0 0 0 100 0 10
2024 Northern Europe 81 0 0 8 0 0 10 91 9 10
2024 North America 78 11 3 3 3 0 1 91 6 85
2024 Two or more Ethnic or Cultural Origins, Other 83 6 9 0 2 0 0 89 2 45
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 10 29 21 30 10 0 0 39 40 10
2024 Northern Europe 40 60 0 0 0 0 0 100 0 10
2024 North America 27 35 21 7 5 6 0 66 12 85
2024 Two or more Ethnic or Cultural Origins, Other 32 27 21 12 0 7 0 64 13 45

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 41 29 0 30 0 0 41 30 10
2024 Northern Europe 29 52 8 11 0 0 0 80 11 10
2024 North America 22 29 27 12 7 3 0 52 20 85
2024 Two or more Ethnic or Cultural Origins, Other 27 23 26 17 2 5 0 53 20 45

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 51 10 9 30 0 0 51 39 10
2024 Northern Europe 19 29 32 20 0 0 0 48 20 10
2024 North America 17 20 33 18 8 3 0 38 27 85
2024 Two or more Ethnic or Cultural Origins, Other 18 24 22 19 8 9 0 46 29 45

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 32 0 21 39 0 0 41 59 10
2024 Northern Europe 10 36 25 17 11 0 0 46 29 10
2024 North America 17 34 18 15 13 3 0 52 29 85
2024 Two or more Ethnic or Cultural Origins, Other 13 31 16 20 11 8 0 48 34 45

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 38 10 10 0 10 0 78 11 10
2024 Northern Europe 69 22 8 0 0 0 0 92 0 10
2024 North America 44 36 14 4 0 2 0 82 4 85
2024 Two or more Ethnic or Cultural Origins, Other 61 29 2 2 0 5 0 95 2 45
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 40 31 18 10 0 0 40 29 10
2024 Northern Europe 34 55 0 11 0 0 0 89 11 10
2024 North America 16 57 16 9 0 2 0 75 9 85
2024 Two or more Ethnic or Cultural Origins, Other 32 40 18 10 0 0 0 72 10 45

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 29 22 18 30 0 0 29 49 10
2024 Northern Europe 10 54 18 7 11 0 0 64 19 10
2024 North America 6 37 25 25 5 2 0 44 31 85
2024 Two or more Ethnic or Cultural Origins, Other 16 33 17 25 8 0 0 49 33 45

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 11 48 31 10 0 0 0 59 10 10
2024 Northern Europe 45 27 20 0 8 0 0 72 8 10
2024 North America 30 42 13 11 2 1 0 73 13 85
2024 Two or more Ethnic or Cultural Origins, Other 28 38 20 8 4 2 0 68 12 45

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 41 30 21 0 0 0 49 21 10
2024 Northern Europe 45 35 8 0 0 11 0 90 0 10
2024 North America 27 40 24 2 4 2 0 69 6 85
2024 Two or more Ethnic or Cultural Origins, Other 30 36 22 8 2 2 0 67 11 45

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 40 40 0 20 0 0 40 20 10
2024 Northern Europe 8 16 29 17 0 20 10 34 24 10
2024 North America 17 29 21 10 7 14 2 54 20 85
2024 Two or more Ethnic or Cultural Origins, Other 22 27 19 6 12 15 0 57 21 45

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 70 10 10 10 0 0 70 21 10
2024 Northern Europe 36 55 8 0 0 0 0 92 0 10
2024 North America 17 40 21 16 3 2 0 59 20 85
2024 Two or more Ethnic or Cultural Origins, Other 23 31 15 17 6 8 0 59 25 45

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 50 30 20 0 0 0 0 50 50 10
2024 Northern Europe 19 29 43 0 0 0 10 21 79 10
2024 North America 49 23 11 7 7 0 3 51 49 85
2024 Two or more Ethnic or Cultural Origins, Other 53 19 16 4 0 0 8 57 43 45

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 42 0 28 10 0 0 20 52 48 10
2024 Northern Europe 24 27 20 0 10 9 10 29 71 10
2024 North America 65 8 5 3 3 0 16 78 22 85
2024 Two or more Ethnic or Cultural Origins, Other 63 10 2 2 8 2 13 74 26 45

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 61 18 0 0 10 0 11 68 32 10
2024 Northern Europe 79 0 0 0 0 11 10 100 0 10
2024 North America 77 8 3 2 0 1 8 85 15 85
2024 Two or more Ethnic or Cultural Origins, Other 64 11 4 2 2 2 14 77 23 45

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 77 0 0 0 0 0 23 100 0 10
2024 Northern Europe 70 0 9 0 0 0 21 88 12 10
2024 North America 78 7 0 0 1 0 14 91 9 85
2024 Two or more Ethnic or Cultural Origins, Other 68 2 2 4 0 2 22 89 11 45

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 77 0 0 0 0 0 23 100 0 10
2024 Northern Europe 42 0 18 19 0 0 21 53 47 10
2024 North America 69 9 3 1 6 0 11 78 22 85
2024 Two or more Ethnic or Cultural Origins, Other 63 8 3 8 2 0 16 74 26 45

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 19 23 19 29 10 0 0 42 39 10
2024 Northern Europe 0 43 9 30 8 0 10 47 42 10
2024 North America 13 21 12 19 26 5 4 37 50 85
2024 Two or more Ethnic or Cultural Origins, Other 10 14 25 16 20 8 9 28 42 45

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 53 29 10 0 0 0 61 10 10
2024 Northern Europe 20 80 0 0 0 0 0 100 0 10
2024 North America 24 40 16 8 7 5 0 67 16 85
2024 Two or more Ethnic or Cultural Origins, Other 25 27 25 11 8 4 0 55 19 45

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 30 20 29 10 10 0 0 50 21 10
2024 Northern Europe 26 65 0 8 0 0 0 92 8 10
2024 North America 30 46 15 3 0 4 1 81 3 85
2024 Two or more Ethnic or Cultural Origins, Other 32 35 20 4 4 5 0 70 9 45

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 20 49 21 10 0 0 0 68 10 10
2024 Northern Europe 45 35 0 0 0 20 0 100 0 10
2024 North America 35 38 15 2 2 7 0 79 5 85
2024 Two or more Ethnic or Cultural Origins, Other 22 30 15 12 4 16 0 62 20 45

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 39 21 10 10 19 0 49 26 10
2024 Northern Europe 29 8 8 0 0 44 11 81 0 10
2024 North America 23 22 16 3 2 34 0 69 7 85
2024 Two or more Ethnic or Cultural Origins, Other 31 17 16 2 4 30 0 68 9 45

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 52 10 28 0 10 0 0 61 10 10
2024 Northern Europe 64 28 0 0 0 8 0 100 0 10
2024 North America 49 23 9 4 1 10 5 84 6 85
2024 Two or more Ethnic or Cultural Origins, Other 32 31 19 2 6 10 0 70 9 45

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 9 21 42 0 29 88 0 10
2024 Northern Europe 0 0 0 0 36 11 52 100 0 10
2024 North America 2 2 7 6 43 7 33 81 8 85
2024 Two or more Ethnic or Cultural Origins, Other 4 4 23 2 35 6 27 55 11 45

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 9 41 0 10 40 0 15 16 10
2024 Northern Europe 19 0 15 0 0 66 0 55 0 10
2024 North America 6 13 19 2 6 47 7 41 18 85
2024 Two or more Ethnic or Cultural Origins, Other 6 6 32 2 4 46 4 24 12 45

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 71 0 21 0 0 0 79 21 10
2024 Northern Europe 75 16 8 0 0 0 0 92 0 10
2024 North America 42 44 7 6 0 0 0 87 6 85
2024 Two or more Ethnic or Cultural Origins, Other 56 24 14 4 2 0 0 80 6 45

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 61 0 10 20 0 0 70 30 10
2024 Northern Europe 66 18 7 8 0 0 0 84 8 10
2024 North America 35 40 12 8 4 1 0 76 13 85
2024 Two or more Ethnic or Cultural Origins, Other 46 20 22 6 6 0 0 66 13 45

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 61 0 0 30 0 0 70 30 10
2024 Northern Europe 34 48 0 8 10 0 0 81 19 10
2024 North America 34 41 12 10 3 0 0 75 13 85
2024 Two or more Ethnic or Cultural Origins, Other 41 21 26 10 2 0 0 62 12 45
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 18 52 0 10 20 0 0 70 30 10
2024 Northern Europe 63 26 11 0 0 0 0 89 0 10
2024 North America 41 28 13 7 5 6 0 74 13 85
2024 Two or more Ethnic or Cultural Origins, Other 48 18 14 8 11 2 0 67 19 45

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Western Europe 32 20 47 10
2024 Northern Europe 8 58 34 10
2024 North America 31 40 30 85
2024 Two or more Ethnic or Cultural Origins, Other 37 38 25 45

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 North America 7 37 37 0 7 12 25
2024 Two or more Ethnic or Cultural Origins, Other 31 5 51 0 12 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 0 100 10
2024 Northern Europe 0 100 10
2024 North America 8 92 85

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 6 12 14 6 1 47 14 46 18 85

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 9 16 7 0 20 0 71 9 10
2024 North America 19 36 12 5 1 24 3 75 8 85
2024 Two or more Ethnic or Cultural Origins, Other 33 22 23 2 2 16 2 67 5 45
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 10 19 10 0 53 8 25 25 10
2024 North America 9 14 16 0 0 48 13 58 0 85

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 44 20 24 0 0 11 0 72 0 10
2024 North America 22 36 14 3 0 20 4 77 4 85
2024 Two or more Ethnic or Cultural Origins, Other 25 26 21 2 6 20 0 64 9 45
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 52 31 17 0 0 0 0 52 48 10
2024 Northern Europe 34 48 8 0 0 0 10 38 62 10
2024 North America 53 20 12 7 2 0 6 57 43 85
2024 Two or more Ethnic or Cultural Origins, Other 55 21 20 0 4 0 0 55 45 45

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 30 32 0 20 18 0 0 30 70 10
2024 Northern Europe 0 16 66 8 0 0 10 0 100 10
2024 North America 18 30 23 18 11 0 0 18 82 85
2024 Two or more Ethnic or Cultural Origins, Other 19 26 28 13 15 0 0 19 81 45

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 30 32 17 11 10 0 0 30 70 10
2024 Northern Europe 0 44 38 8 0 0 10 0 100 10
2024 North America 19 37 20 16 7 1 0 19 81 85
2024 Two or more Ethnic or Cultural Origins, Other 33 25 25 12 4 0 0 33 67 45

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 18 31 0 20 0 0 31 69 10
2024 Northern Europe 25 16 16 32 0 0 10 28 72 10
2024 North America 19 28 28 15 11 0 0 19 81 85
2024 Two or more Ethnic or Cultural Origins, Other 20 28 22 18 13 0 0 20 80 45

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 41 41 0 8 10 0 0 41 59 10
2024 Northern Europe 55 26 8 0 0 0 10 61 39 10
2024 North America 53 19 12 5 1 1 9 59 41 85
2024 Two or more Ethnic or Cultural Origins, Other 48 23 18 4 4 0 2 49 51 45

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 30 41 11 0 18 0 0 30 70 10
2024 Northern Europe 18 18 40 7 8 0 10 20 80 10
2024 North America 34 22 20 14 10 0 0 34 66 85
2024 Two or more Ethnic or Cultural Origins, Other 41 24 12 12 10 0 0 41 59 45

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 10 42 29 10 10 0 0 10 90 10
2024 Northern Europe 24 47 20 0 0 0 10 26 74 10
2024 North America 38 26 19 6 9 1 1 38 62 85
2024 Two or more Ethnic or Cultural Origins, Other 36 28 25 8 4 0 0 36 64 45

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 10 31 10 29 20 0 0 10 90 10
2024 Northern Europe 0 33 30 16 11 0 10 0 100 10
2024 North America 24 26 29 9 11 1 0 24 76 85
2024 Two or more Ethnic or Cultural Origins, Other 27 19 34 12 8 0 0 27 73 45

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 38 32 10 20 0 0 0 100 10
2024 Northern Europe 15 36 27 11 0 0 10 17 83 10
2024 North America 31 28 19 11 10 0 1 32 68 85
2024 Two or more Ethnic or Cultural Origins, Other 31 24 26 13 6 0 0 31 69 45

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 49 21 10 10 10 0 0 49 51 10
2024 Northern Europe 51 22 9 8 0 0 10 57 43 10
2024 North America 42 28 16 7 6 0 1 43 57 85
2024 Two or more Ethnic or Cultural Origins, Other 48 31 9 10 2 0 0 48 52 45

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 49 32 19 0 0 0 0 49 51 10
2024 Northern Europe 53 37 0 0 0 0 10 59 41 10
2024 North America 60 21 8 6 4 0 1 60 40 85
2024 Two or more Ethnic or Cultural Origins, Other 44 40 11 5 0 0 0 44 56 45

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 37 33 30 0 0 0 0 37 63 10
2024 Northern Europe 34 28 20 0 8 0 10 38 62 10
2024 North America 43 26 22 4 4 0 1 44 56 85
2024 Two or more Ethnic or Cultural Origins, Other 35 30 16 11 8 0 0 35 65 45

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 36 23 10 21 10 0 0 36 64 10
2024 Northern Europe 27 28 7 20 0 0 18 33 67 10
2024 North America 56 20 7 5 9 0 2 58 42 85
2024 Two or more Ethnic or Cultural Origins, Other 52 26 10 7 4 2 0 53 47 45

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 39 33 18 10 0 0 0 39 61 10
2024 Northern Europe 62 20 8 0 0 0 10 68 32 10
2024 North America 66 21 8 2 1 0 2 68 32 85
2024 Two or more Ethnic or Cultural Origins, Other 49 36 15 0 0 0 0 49 51 45

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 100 0 0 0 0 0 0 100 0 10
2024 Northern Europe 73 0 9 0 0 0 18 89 11 10
2024 North America 77 6 2 1 1 1 12 89 11 85
2024 Two or more Ethnic or Cultural Origins, Other 73 6 2 0 0 0 18 90 10 45

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 89 0 11 0 0 0 0 89 11 10
2024 Northern Europe 37 0 38 0 7 0 18 45 55 10
2024 North America 72 7 5 1 4 0 11 80 20 85
2024 Two or more Ethnic or Cultural Origins, Other 62 11 2 8 2 2 13 73 27 45

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 90 0 0 0 10 0 0 90 10 10
2024 Northern Europe 79 0 0 0 0 11 10 100 0 10
2024 North America 76 7 3 2 1 0 11 85 15 85
2024 Two or more Ethnic or Cultural Origins, Other 78 10 2 4 0 0 6 83 17 45

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 69 31 0 0 0 0 0 69 31 10
2024 Northern Europe 62 16 11 0 0 0 10 69 31 10
2024 North America 60 17 13 2 1 0 7 65 35 85
2024 Two or more Ethnic or Cultural Origins, Other 72 25 0 2 0 0 2 73 27 45

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 48 22 19 0 10 0 0 48 52 10
2024 Northern Europe 62 28 0 0 0 0 10 69 31 10
2024 North America 57 24 7 2 5 0 6 60 40 85
2024 Two or more Ethnic or Cultural Origins, Other 71 17 4 4 2 0 2 72 28 45

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 72 0 8 0 10 0 10 80 20 10
2024 Northern Europe 81 0 0 0 0 0 19 100 0 10
2024 North America 60 11 6 0 0 0 23 78 22 80
2024 Two or more Ethnic or Cultural Origins, Other 61 17 4 0 0 0 17 74 26 45

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 80 10 10 0 0 0 0 80 20 10
2024 Northern Europe 71 19 0 0 0 0 10 79 21 10
2024 North America 61 27 5 2 0 0 4 64 36 85
2024 Two or more Ethnic or Cultural Origins, Other 75 19 2 0 0 2 2 78 22 45

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 70 22 0 0 8 0 0 70 30 10
2024 Northern Europe 28 43 8 0 11 0 10 31 69 10
2024 North America 61 19 9 3 4 0 6 64 36 85
2024 Two or more Ethnic or Cultural Origins, Other 46 23 11 7 11 2 0 47 53 45

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 80 20 0 0 0 0 0 80 20 10
2024 Northern Europe 29 25 25 11 0 0 10 32 68 10
2024 North America 57 26 9 5 1 0 1 57 43 85
2024 Two or more Ethnic or Cultural Origins, Other 47 25 12 12 2 2 0 48 52 45

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 10 53 27 10 0 0 0 63 10 10
2024 Northern Europe 0 45 48 8 0 0 0 45 8 10
2024 North America 5 32 46 14 3 0 0 37 17 85
2024 Two or more Ethnic or Cultural Origins, Other 17 23 45 10 6 0 0 40 16 45

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 39 30 21 10 0 0 31 39 10
2024 Northern Europe 11 36 42 10 0 0 0 10 48 10
2024 North America 4 20 48 18 9 0 0 28 24 85
2024 Two or more Ethnic or Cultural Origins, Other 10 21 34 14 12 0 9 29 34 45

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 21 49 20 10 0 0 0 70 10 10
2024 Northern Europe 28 38 27 0 7 0 0 65 7 10
2024 North America 21 44 19 5 3 8 0 71 9 85
2024 Two or more Ethnic or Cultural Origins, Other 30 39 13 14 2 2 0 70 17 45

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Western Europe 20 29 50 0 0 10
2024 Northern Europe 0 31 32 26 11 10
2024 North America 14 24 47 10 4 85
2024 Two or more Ethnic or Cultural Origins, Other 12 23 28 23 14 45

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 48 41 0 10 0 0 0 90 10 10
2024 Northern Europe 82 9 8 0 0 0 0 92 0 10
2024 North America 51 34 8 1 1 4 0 89 2 85
2024 Two or more Ethnic or Cultural Origins, Other 60 16 19 2 2 0 0 76 4 45

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 50 31 8 10 0 0 0 81 10 10
2024 Northern Europe 74 8 9 8 0 0 0 82 8 10
2024 North America 52 29 6 7 3 2 0 83 10 85
2024 Two or more Ethnic or Cultural Origins, Other 50 18 15 6 10 0 0 68 17 45

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 59 31 10 0 0 0 0 90 0 10
2024 Northern Europe 100 0 0 0 0 0 0 100 0 10
2024 North America 57 28 5 4 3 4 0 88 7 85
2024 Two or more Ethnic or Cultural Origins, Other 55 19 17 2 6 0 0 75 8 45

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 18 43 9 10 20 0 0 61 30 10
2024 Northern Europe 51 33 16 0 0 0 0 84 0 10
2024 North America 17 52 13 9 8 0 0 69 18 85
2024 Two or more Ethnic or Cultural Origins, Other 27 30 24 14 4 0 0 58 19 45

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 17 49 16 15 0 4 0 68 16 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 0 100 10
2024 Northern Europe 25 75 10
2024 North America 15 85 85
2024 Two or more Ethnic or Cultural Origins, Other 16 84 45

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 83 17 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 69 31 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 50 50 0 0 0 0 0 100 0 10
2024 Northern Europe 52 37 0 11 0 0 0 89 11 10
2024 North America 48 33 7 4 4 3 1 85 7 85
2024 Two or more Ethnic or Cultural Origins, Other 42 28 6 11 2 2 9 79 14 45
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 8 92 10
2024 Northern Europe 0 89 10
2024 North America 16 73 85
2024 Two or more Ethnic or Cultural Origins, Other 9 70 45

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 39 61 15

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 14 23 0 16 47 0 0 37 63 15

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 0 7 0 9 71 0 13 8 92 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 42 28 0 0 10 0 20 53 47 10
2024 Northern Europe 26 9 0 8 8 11 37 51 49 10
2024 North America 41 17 6 7 8 3 19 52 48 85
2024 Two or more Ethnic or Cultural Origins, Other 44 9 13 0 0 2 33 67 33 45
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