2024 Public Service Employee Survey Results for Canadian Transportation Agency by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 42 2 11 3 0 0 84 14 220
2024 Quebec (excluding National Capital Region) 40 39 6 11 4 0 0 79 15 20
2022 National Capital Region 60 33 0 4 3 0 0 93 7 155
2020 National Capital Region 49 40 3 5 3 0 0 88 8 235
2020 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 37 52 0 7 3 0 0 90 10 30

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 23 4 6 5 0 0 86 11 220
2024 Quebec (excluding National Capital Region) 67 23 0 10 0 0 0 90 10 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 25 5 9 3 0 0 82 13 220
2024 Quebec (excluding National Capital Region) 51 33 12 4 0 0 0 84 4 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 35 6 13 7 0 1 73 21 220
2024 Quebec (excluding National Capital Region) 38 25 0 17 0 0 20 79 21 20
2022 National Capital Region 64 23 6 3 1 1 3 90 4 155
2020 National Capital Region 48 33 9 7 1 0 2 82 9 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 55 26 0 15 4 0 0 81 19 25
2019 National Capital Region 60 31 3 4 3 0 0 90 7 180
2019 Quebec (excluding National Capital Region) 36 41 16 0 6 0 0 77 6 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 39 15 11 5 0 1 69 16 220
2024 Quebec (excluding National Capital Region) 32 45 6 12 4 0 0 77 16 20
2022 National Capital Region 53 29 7 7 2 0 1 83 10 155
2020 National Capital Region 45 38 8 6 3 0 1 84 8 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 41 24 14 10 10 0 0 65 21 30
2019 National Capital Region 42 31 10 13 3 0 1 74 16 180
2019 Quebec (excluding National Capital Region) 35 34 16 0 14 0 0 69 14 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 35 9 2 2 1 1 87 4 220
2024 Quebec (excluding National Capital Region) 63 16 4 17 0 0 0 79 17 20
2022 National Capital Region 69 23 5 2 1 0 0 92 3 155
2020 National Capital Region 54 30 9 4 2 0 0 84 6 235
2020 Quebec (excluding National Capital Region) 45 34 7 10 3 0 0 79 14 30
2019 National Capital Region 55 28 7 5 3 1 1 85 8 180
2019 Quebec (excluding National Capital Region) 50 21 0 14 8 6 0 76 24 15

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 34 8 8 11 0 0 73 20 220
2024 Quebec (excluding National Capital Region) 66 18 6 10 0 0 0 84 10 20
2022 National Capital Region 66 20 8 3 2 0 0 86 6 155
2020 National Capital Region 58 29 6 5 2 0 0 87 7 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 62 28 0 7 3 0 0 90 10 30
2019 National Capital Region 61 25 5 5 4 0 0 86 9 180
2019 Quebec (excluding National Capital Region) 61 31 0 0 8 0 0 92 8 15

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 43 11 5 7 0 0 77 12 220
2024 Quebec (excluding National Capital Region) 42 35 12 0 11 0 0 77 11 20
2022 National Capital Region 51 33 8 6 2 0 0 84 8 155
2020 National Capital Region 44 39 8 7 2 0 0 83 9 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 48 27 17 3 3 0 0 76 7 30
2019 National Capital Region 46 35 11 5 3 0 0 81 8 180
2019 Quebec (excluding National Capital Region) 61 23 8 0 8 0 0 84 8 15

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 41 14 8 8 0 0 70 15 220
2024 Quebec (excluding National Capital Region) 28 50 6 12 4 0 0 78 16 20
2022 National Capital Region 49 27 13 7 3 1 0 77 11 155
2020 National Capital Region 43 33 12 8 3 0 1 76 12 235
2020 Ontario (excluding National Capital Region) 50 30 0 10 0 10 0 89 11 10
2020 Quebec (excluding National Capital Region) 37 31 3 14 7 7 0 74 22 30
2019 National Capital Region 39 37 9 10 5 0 0 75 16 180
2019 Quebec (excluding National Capital Region) 23 47 8 14 8 0 0 69 23 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 45 7 11 6 0 0 76 17 220
2024 Quebec (excluding National Capital Region) 34 45 16 4 0 0 0 79 4 20
2022 National Capital Region 37 42 9 8 3 0 0 80 11 155
2020 National Capital Region 43 35 11 8 2 0 0 79 10 235
2020 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 31 49 7 7 7 0 0 79 14 30
2019 National Capital Region 35 36 8 15 6 1 0 71 21 180
2019 Quebec (excluding National Capital Region) 37 34 0 14 14 0 0 71 29 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 39 7 4 2 0 0 87 6 220
2024 Quebec (excluding National Capital Region) 63 33 0 0 4 0 0 96 4 20
2022 National Capital Region 59 35 2 3 1 0 0 94 3 155
2020 National Capital Region 57 31 8 3 2 0 0 87 4 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 42 45 10 0 3 0 0 86 3 30
2019 National Capital Region 57 28 8 4 3 0 0 85 7 180
2019 Quebec (excluding National Capital Region) 43 36 14 0 6 0 0 79 6 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 39 12 8 8 0 0 73 16 220
2024 Quebec (excluding National Capital Region) 32 41 6 11 11 0 0 72 22 20
2022 National Capital Region 48 30 9 8 4 1 0 79 12 155
2020 National Capital Region 43 34 10 9 5 0 0 77 14 235
2020 Ontario (excluding National Capital Region) 60 20 20 0 0 0 0 80 0 10
2020 Quebec (excluding National Capital Region) 38 34 10 10 3 4 0 75 14 30
2019 National Capital Region 41 35 8 8 7 0 0 77 15 180
2019 Quebec (excluding National Capital Region) 37 32 14 8 8 0 0 69 16 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 32 11 4 2 0 0 83 6 220
2024 Quebec (excluding National Capital Region) 54 28 7 0 11 0 0 83 11 20
2022 National Capital Region 60 30 5 4 1 0 0 90 5 155
2020 National Capital Region 55 29 10 4 1 0 0 84 6 235
2020 Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 43 50 7 0 0 0 0 93 0 30
2019 National Capital Region 58 33 5 2 2 0 0 91 4 180
2019 Quebec (excluding National Capital Region) 55 29 8 0 8 0 0 84 8 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 32 14 12 6 0 0 69 18 220
2024 Quebec (excluding National Capital Region) 40 32 11 12 4 0 0 72 16 20
2022 National Capital Region 45 37 8 5 4 1 0 83 9 155
2020 National Capital Region 39 37 12 8 3 0 0 76 11 235
2020 Ontario (excluding National Capital Region) 40 30 20 0 0 10 0 78 0 10
2020 Quebec (excluding National Capital Region) 28 34 10 17 3 7 0 67 22 30
2019 National Capital Region 34 41 10 6 7 1 1 77 13 180
2019 Quebec (excluding National Capital Region) 36 41 6 0 16 0 0 77 16 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 30 14 9 7 0 0 71 15 220
2024 Quebec (excluding National Capital Region) 44 28 12 11 4 0 0 72 15 20
2022 National Capital Region 56 27 10 5 2 0 0 83 7 155
2020 National Capital Region 40 35 11 8 4 0 0 76 12 235
2020 Ontario (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 34 42 10 7 3 4 0 78 11 30
2019 National Capital Region 42 35 13 3 7 0 0 77 10 180
2019 Quebec (excluding National Capital Region) 50 34 0 8 8 0 0 84 16 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 39 11 5 6 0 0 79 10 220
2024 Quebec (excluding National Capital Region) 57 21 6 12 4 0 0 78 16 20
2022 National Capital Region 49 33 9 6 2 0 0 82 8 155
2020 National Capital Region 44 36 8 7 3 1 0 81 10 235
2020 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 41 34 7 10 3 4 0 79 14 30
2019 National Capital Region 44 36 8 5 6 0 1 81 11 180
2019 Quebec (excluding National Capital Region) 39 44 0 9 9 0 0 83 17 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 44 14 4 1 0 0 80 6 220
2024 Quebec (excluding National Capital Region) 49 28 6 7 11 0 0 77 17 20
2022 National Capital Region 54 31 10 4 2 0 0 85 6 155
2020 National Capital Region 46 38 8 6 2 0 0 84 8 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 46 36 11 4 4 0 0 82 7 30
2019 National Capital Region 49 39 5 4 3 0 0 88 7 180
2019 Quebec (excluding National Capital Region) 61 23 8 8 0 0 0 84 8 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 31 12 8 4 0 0 76 12 220
2024 Quebec (excluding National Capital Region) 51 26 19 0 4 0 0 77 4 20
2022 National Capital Region 39 41 11 5 4 0 0 80 9 155
2020 National Capital Region 36 36 16 6 6 0 0 72 12 235
2020 Ontario (excluding National Capital Region) 20 20 40 10 10 0 0 41 20 10
2020 Quebec (excluding National Capital Region) 45 38 7 7 3 0 0 83 10 30
2019 National Capital Region 38 37 12 9 5 0 0 75 14 180
2019 Quebec (excluding National Capital Region) 36 34 15 0 14 0 0 70 14 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 27 31 17 7 0 1 25 43 220
2024 Quebec (excluding National Capital Region) 5 20 48 17 11 0 0 28 25 15
2022 National Capital Region 9 21 36 20 10 0 4 31 32 155
2020 National Capital Region 10 20 36 23 10 0 1 33 30 235
2020 Ontario (excluding National Capital Region) 10 19 30 30 10 0 0 41 29 10
2020 Quebec (excluding National Capital Region) 10 21 24 24 17 4 0 43 32 30
2019 National Capital Region 15 22 31 20 11 1 1 31 38 180
2019 Quebec (excluding National Capital Region) 37 21 36 6 0 0 0 6 58 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 24 30 20 10 1 2 31 38 220
2024 Quebec (excluding National Capital Region) 11 12 52 10 16 0 0 26 22 20
2022 National Capital Region 4 23 37 21 11 0 5 34 28 155
2020 National Capital Region 9 13 29 29 17 2 2 47 23 235
2020 Ontario (excluding National Capital Region) 0 0 50 10 20 19 0 38 0 10
2020 Quebec (excluding National Capital Region) 7 10 24 34 20 4 0 57 18 30
2019 National Capital Region 8 13 31 22 19 3 4 44 23 180
2019 Quebec (excluding National Capital Region) 6 29 36 29 0 0 0 29 35 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 18 28 32 16 0 1 49 23 220
2024 Quebec (excluding National Capital Region) 10 0 33 23 34 0 0 57 10 20
2022 National Capital Region 4 9 35 32 16 0 4 50 14 155
2020 National Capital Region 6 13 31 32 16 1 1 49 20 235
2020 Ontario (excluding National Capital Region) 0 10 40 10 40 0 0 50 10 10
2020 Quebec (excluding National Capital Region) 7 17 14 21 34 7 0 59 26 30
2019 National Capital Region 11 12 27 22 24 1 2 48 24 180
2019 Quebec (excluding National Capital Region) 6 13 28 31 22 0 0 52 20 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 18 30 17 17 0 2 35 35 220
2024 Quebec (excluding National Capital Region) 16 6 28 17 27 4 0 47 24 20
2022 National Capital Region 12 20 23 22 18 1 4 42 34 155
2020 National Capital Region 12 14 21 31 18 1 3 51 27 235
2020 Ontario (excluding National Capital Region) 10 10 10 41 29 0 0 70 20 10
2020 Quebec (excluding National Capital Region) 7 14 14 22 39 4 0 63 22 30
2019 National Capital Region 21 16 22 19 18 1 3 39 39 180
2019 Quebec (excluding National Capital Region) 27 6 14 32 14 0 6 50 35 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 10 26 26 22 6 4 54 17 220
2024 Quebec (excluding National Capital Region) 0 7 12 16 44 17 4 76 9 20
2022 National Capital Region 9 16 27 27 15 2 5 45 27 155
2020 National Capital Region 3 8 21 38 23 4 3 65 12 235
2020 Ontario (excluding National Capital Region) 0 0 30 20 30 20 0 62 0 10
2020 Quebec (excluding National Capital Region) 7 3 14 31 34 11 0 73 12 30
2019 National Capital Region 9 15 24 22 22 4 3 48 26 180
2019 Quebec (excluding National Capital Region) 6 5 57 16 8 7 0 26 12 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 24 26 23 11 2 3 36 37 220
2024 Quebec (excluding National Capital Region) 0 15 28 34 23 0 0 57 15 20
2022 National Capital Region 6 14 32 29 16 1 4 46 20 155
2020 National Capital Region 6 15 31 29 16 1 2 46 22 235
2020 Ontario (excluding National Capital Region) 0 0 40 20 40 0 0 60 0 10
2020 Quebec (excluding National Capital Region) 3 14 14 21 41 7 0 67 19 30
2019 National Capital Region 8 10 31 23 22 4 1 48 20 180
2019 Quebec (excluding National Capital Region) 7 14 32 16 24 7 0 42 23 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 10 23 30 30 1 4 63 13 220
2024 Quebec (excluding National Capital Region) 0 4 23 45 27 0 0 72 4 20
2022 National Capital Region 2 6 26 28 34 1 3 64 8 155
2020 National Capital Region 2 12 25 39 20 1 1 61 14 235
2020 Ontario (excluding National Capital Region) 0 0 30 30 40 0 0 70 0 10
2020 Quebec (excluding National Capital Region) 7 10 10 35 34 4 0 71 18 30
2019 National Capital Region 3 6 27 29 34 1 2 63 9 180
2019 Quebec (excluding National Capital Region) 6 0 15 49 29 0 0 78 6 15
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 28 18 6 4 8 8 66 13 220
2024 Quebec (excluding National Capital Region) 44 19 12 4 0 5 16 80 5 20
2022 National Capital Region 35 28 17 2 4 8 6 73 7 155
2020 National Capital Region 33 26 18 3 5 8 7 69 10 235
2020 Ontario (excluding National Capital Region) 31 40 19 0 0 0 10 79 0 10
2020 Quebec (excluding National Capital Region) 30 31 10 7 3 14 3 75 13 30
2019 National Capital Region 35 28 12 7 6 7 5 72 15 180
2019 Quebec (excluding National Capital Region) 36 48 7 8 0 0 0 85 8 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 29 6 8 4 1 0 82 12 220
2024 Quebec (excluding National Capital Region) 61 30 6 0 4 0 0 90 4 20
2022 National Capital Region 61 28 3 4 3 1 0 91 7 155
2020 National Capital Region 58 24 8 5 2 2 0 85 7 235
2020 Quebec (excluding National Capital Region) 55 24 7 0 10 4 0 82 11 30
2019 National Capital Region 50 32 6 7 4 1 0 83 11 180
2019 Quebec (excluding National Capital Region) 55 29 7 8 0 0 0 85 8 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 30 7 2 2 0 0 89 4 220
2024 Quebec (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 20
2022 National Capital Region 71 20 6 2 0 1 0 92 2 155
2020 National Capital Region 64 26 5 4 1 0 0 90 5 235
2020 Ontario (excluding National Capital Region) 70 10 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 76 17 0 3 3 0 0 93 7 30
2019 National Capital Region 53 35 5 5 2 0 0 88 7 175
2019 Quebec (excluding National Capital Region) 71 15 8 5 0 0 0 87 5 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 38 8 4 1 0 1 86 6 220
2024 Quebec (excluding National Capital Region) 60 31 10 0 0 0 0 90 0 20
2022 National Capital Region 60 29 6 2 1 2 0 90 3 155
2020 National Capital Region 52 32 10 3 2 1 0 85 5 235
2020 Quebec (excluding National Capital Region) 44 21 21 3 3 4 3 70 7 30
2019 National Capital Region 47 39 7 4 2 1 1 87 6 180
2019 Quebec (excluding National Capital Region) 56 28 8 8 0 0 0 84 8 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 24 12 5 5 7 6 76 11 220
2024 Quebec (excluding National Capital Region) 26 22 28 7 6 12 0 54 14 20
2022 National Capital Region 50 24 9 1 3 6 6 85 5 155

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 23 11 4 3 9 5 78 9 220
2024 Quebec (excluding National Capital Region) 20 28 23 7 0 22 0 62 9 20
2022 National Capital Region 49 22 9 2 4 6 7 83 7 155
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 26 13 2 1 1 7 83 3 220
2024 Quebec (excluding National Capital Region) 56 17 12 16 0 0 0 72 16 20
2022 National Capital Region 58 30 7 2 1 1 2 90 3 155
2020 National Capital Region 56 24 11 3 1 1 3 84 5 235
2020 Ontario (excluding National Capital Region) 60 20 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 27 17 17 10 10 17 0 54 25 30
2019 National Capital Region 56 24 11 3 2 1 3 84 5 180
2019 Quebec (excluding National Capital Region) 42 33 16 0 8 0 0 76 8 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 28 8 9 4 0 1 79 13 220
2024 Quebec (excluding National Capital Region) 50 34 4 12 0 0 0 84 12 20
2022 National Capital Region 50 28 12 5 4 1 0 79 9 155
2020 National Capital Region 54 27 10 5 2 0 1 83 7 235
2020 Ontario (excluding National Capital Region) 70 20 0 0 0 10 0 100 0 10
2020 Quebec (excluding National Capital Region) 41 31 10 7 7 4 0 75 14 30
2019 National Capital Region 47 31 10 6 3 1 2 80 10 180
2019 Quebec (excluding National Capital Region) 50 27 14 0 8 0 0 77 8 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 27 9 4 3 1 1 84 7 220
2024 Quebec (excluding National Capital Region) 62 13 10 6 0 0 10 83 6 20
2022 National Capital Region 62 22 6 3 4 3 1 86 7 155
2020 National Capital Region 56 24 9 3 4 1 2 83 7 235
2020 Quebec (excluding National Capital Region) 52 19 15 4 7 0 4 73 12 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 27 6 7 3 1 0 84 10 220
2024 Quebec (excluding National Capital Region) 73 18 6 0 4 0 0 90 4 20
2022 National Capital Region 57 27 7 5 2 1 1 85 8 155
2020 National Capital Region 58 27 9 3 2 1 0 86 5 235
2020 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 51 21 10 10 3 4 0 75 14 30
2019 National Capital Region 54 26 11 6 3 0 1 81 8 180
2019 Quebec (excluding National Capital Region) 58 29 0 5 8 0 0 87 13 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 16 5 2 2 2 2 90 5 220
2024 Quebec (excluding National Capital Region) 76 12 0 6 0 6 0 94 6 20
2022 National Capital Region 73 19 4 2 0 1 1 94 2 155

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 25 6 5 3 0 0 85 8 220
2024 Quebec (excluding National Capital Region) 62 21 12 6 0 0 0 82 6 20
2022 National Capital Region 61 23 7 4 2 1 2 87 6 155
2020 National Capital Region 64 24 5 3 2 1 0 89 6 235
2020 Ontario (excluding National Capital Region) 90 0 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 69 11 10 3 7 0 0 79 10 30
2019 National Capital Region 58 28 8 3 3 0 1 87 5 180
2019 Quebec (excluding National Capital Region) 58 34 0 8 0 0 0 92 8 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 82 10 2 2 3 0 1 93 4 220
2024 Quebec (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 20
2022 National Capital Region 89 9 1 1 0 0 0 99 1 155
2019 National Capital Region 85 8 0 4 2 0 1 94 6 180
2019 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 36 16 8 5 5 0 70 13 220
2024 Quebec (excluding National Capital Region) 53 11 14 12 0 11 0 71 13 20
2022 National Capital Region 48 32 10 2 2 3 1 84 5 155
2020 National Capital Region 49 27 11 6 3 3 0 79 10 235
2020 Ontario (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 10
2020 Quebec (excluding National Capital Region) 62 21 0 3 7 7 0 89 11 30
2019 National Capital Region 34 34 14 9 5 4 0 71 15 180
2019 Quebec (excluding National Capital Region) 51 41 0 8 0 0 0 92 8 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 34 22 10 9 3 0 58 20 220
2024 Quebec (excluding National Capital Region) 29 35 15 12 4 4 0 67 17 20
2022 National Capital Region 44 29 14 5 6 1 1 75 11 155
2020 National Capital Region 46 29 13 6 5 0 0 76 11 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 51 31 3 3 7 4 0 86 11 30
2019 National Capital Region 34 33 13 12 7 1 0 67 19 180
2019 Quebec (excluding National Capital Region) 36 49 6 0 8 0 0 86 8 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 27 22 19 10 6 0 46 31 220
2024 Quebec (excluding National Capital Region) 24 25 32 10 10 0 0 48 20 20
2022 National Capital Region 37 29 17 7 6 3 1 69 13 155
2020 National Capital Region 37 36 11 9 5 2 0 74 14 235
2020 Ontario (excluding National Capital Region) 60 20 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 44 31 14 0 7 4 0 78 7 30
2019 National Capital Region 25 33 19 12 8 3 0 60 20 180
2019 Quebec (excluding National Capital Region) 30 48 8 6 8 0 0 77 14 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 34 15 16 13 6 0 53 31 220
2024 Quebec (excluding National Capital Region) 24 40 15 17 0 4 0 66 18 20
2022 National Capital Region 33 38 12 8 6 3 1 73 14 155
2020 National Capital Region 37 36 14 9 3 1 0 73 13 235
2020 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2020 Quebec (excluding National Capital Region) 37 28 10 14 7 4 0 68 22 30
2019 National Capital Region 26 29 20 12 8 5 0 58 21 180
2019 Quebec (excluding National Capital Region) 31 29 21 20 0 0 0 60 20 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 28 11 3 0 4 0 86 3 220
2024 Quebec (excluding National Capital Region) 53 35 12 0 0 0 0 88 0 20
2022 National Capital Region 64 28 7 1 1 0 0 91 2 155
2020 National Capital Region 57 29 8 4 1 1 0 87 5 235
2020 Quebec (excluding National Capital Region) 52 27 17 3 0 0 0 79 3 30
2019 National Capital Region 46 29 13 6 3 3 0 77 9 180
2019 Quebec (excluding National Capital Region) 46 19 9 9 9 8 0 71 19 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 49 13 9 3 1 0 76 12 220
2024 Quebec (excluding National Capital Region) 22 73 4 0 0 0 0 96 0 20
2022 National Capital Region 52 32 10 4 1 1 0 85 5 155
2020 National Capital Region 55 33 9 3 0 0 0 88 3 235
2020 Ontario (excluding National Capital Region) 80 10 0 0 0 10 0 100 0 10
2020 Quebec (excluding National Capital Region) 59 27 0 10 3 0 0 86 14 30
2019 National Capital Region 52 34 9 3 2 0 1 86 5 180
2019 Quebec (excluding National Capital Region) 43 44 6 6 0 0 0 87 6 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 35 23 20 10 1 0 46 30 220
2024 Quebec (excluding National Capital Region) 5 42 33 17 4 0 0 46 21 20
2022 National Capital Region 27 37 24 6 3 2 0 66 10 155
2020 National Capital Region 35 41 11 8 4 1 0 77 12 235
2020 Ontario (excluding National Capital Region) 50 30 0 0 0 21 0 100 0 10
2020 Quebec (excluding National Capital Region) 42 36 4 7 4 7 0 84 12 30
2019 National Capital Region 20 39 18 14 7 2 0 60 21 180
2019 Quebec (excluding National Capital Region) 37 35 7 6 14 0 0 72 21 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 40 14 9 4 2 0 72 14 220
2024 Quebec (excluding National Capital Region) 22 44 13 10 0 5 6 75 11 20
2022 National Capital Region 37 40 11 6 2 2 2 80 9 155
2020 National Capital Region 40 36 12 5 2 3 2 80 7 235
2020 Ontario (excluding National Capital Region) 71 10 10 0 0 0 9 89 0 10
2020 Quebec (excluding National Capital Region) 50 25 11 7 4 4 0 78 11 30
2019 National Capital Region 39 34 13 7 4 2 1 75 12 180
2019 Quebec (excluding National Capital Region) 66 26 0 8 0 0 0 92 8 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 38 19 4 5 3 0 71 9 220
2024 Quebec (excluding National Capital Region) 28 50 12 6 0 0 4 81 7 20
2022 National Capital Region 40 37 17 3 1 1 2 79 4 155
2020 National Capital Region 44 34 14 4 1 3 0 80 5 235
2020 Ontario (excluding National Capital Region) 70 10 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 64 18 0 11 4 4 0 85 15 30
2019 National Capital Region 32 36 17 7 5 3 0 70 12 180
2019 Quebec (excluding National Capital Region) 47 37 16 0 0 0 0 84 0 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 23 18 13 9 16 3 51 27 220
2024 Quebec (excluding National Capital Region) 22 24 11 0 4 38 0 76 7 20
2022 National Capital Region 24 23 21 7 8 11 5 56 19 155
2020 National Capital Region 27 24 16 11 7 14 2 60 21 235
2020 Ontario (excluding National Capital Region) 31 10 0 10 10 31 9 67 33 10
2020 Quebec (excluding National Capital Region) 39 7 14 11 7 11 10 59 23 30
2019 National Capital Region 25 20 19 11 11 10 5 52 26 180
2019 Quebec (excluding National Capital Region) 30 33 23 8 0 0 6 67 9 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 20 38 21 13 4 4 0 60 18 220
2024 Quebec (excluding National Capital Region) 24 21 22 18 11 6 0 47 30 20
2022 National Capital Region 33 37 13 8 4 4 1 74 12 155
2020 National Capital Region 38 32 17 5 6 2 0 71 12 235
2020 Ontario (excluding National Capital Region) 59 20 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 35 29 18 11 4 4 0 67 15 30
2019 National Capital Region 31 31 19 7 8 4 1 65 15 180
2019 Quebec (excluding National Capital Region) 36 33 8 14 8 0 0 69 23 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 24 15 5 6 0 5 47 53 220
2024 Quebec (excluding National Capital Region) 55 18 13 9 0 0 5 58 42 20
2022 National Capital Region 60 23 5 4 3 1 4 155
2020 National Capital Region 62 14 12 5 2 1 4 235
2020 Ontario (excluding National Capital Region) 71 10 10 0 0 0 9 10
2020 Quebec (excluding National Capital Region) 48 28 14 3 3 3 0 30
2019 National Capital Region 63 19 6 4 2 1 4 180
2019 Quebec (excluding National Capital Region) 63 8 14 0 8 0 6 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 10 6 3 7 0 13 70 30 220
2024 Quebec (excluding National Capital Region) 79 6 0 0 0 0 14 93 7 20

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 9 3 2 2 5 9 81 19 220
2024 Quebec (excluding National Capital Region) 70 10 9 0 0 0 11 78 22 20
2022 National Capital Region 82 5 3 1 1 3 4 155
2020 National Capital Region 80 5 4 4 1 3 3 235
2020 Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 79 14 3 0 3 0 0 30
2019 National Capital Region 75 7 2 1 3 4 7 180
2019 Quebec (excluding National Capital Region) 66 18 16 0 0 0 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 74 4 2 1 1 1 17 90 10 220
2024 Quebec (excluding National Capital Region) 73 0 6 0 0 0 20 92 8 20

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 9 5 7 5 1 11 71 29 220
2024 Quebec (excluding National Capital Region) 79 0 6 0 0 0 14 93 7 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 22 13 22 20 3 5 39 46 220
2024 Quebec (excluding National Capital Region) 18 14 28 28 11 0 0 33 39 20
2022 National Capital Region 20 29 12 16 11 6 7 56 30 155
2020 National Capital Region 26 29 20 10 9 2 3 59 20 235
2020 Ontario (excluding National Capital Region) 30 10 30 10 0 10 9 50 12 10
2020 Quebec (excluding National Capital Region) 35 11 25 14 11 0 4 48 26 30
2019 National Capital Region 19 26 17 11 15 4 7 51 30 180
2019 Quebec (excluding National Capital Region) 32 13 24 16 9 0 7 48 26 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 44 16 8 5 2 0 70 13 220
2024 Quebec (excluding National Capital Region) 16 45 0 12 10 17 0 74 26 20
2022 National Capital Region 39 36 13 6 4 2 0 77 10 155
2020 National Capital Region 30 42 16 7 2 3 0 75 9 235
2020 Ontario (excluding National Capital Region) 60 10 20 0 0 10 0 78 0 10
2020 Quebec (excluding National Capital Region) 34 45 10 0 3 7 0 85 4 30
2019 National Capital Region 32 36 20 5 3 4 0 70 9 180
2019 Quebec (excluding National Capital Region) 41 38 14 0 0 6 0 85 0 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 46 10 4 3 3 1 81 8 220
2024 Quebec (excluding National Capital Region) 34 46 15 6 0 0 0 80 6 20
2022 National Capital Region 47 40 7 3 2 1 0 87 5 155
2020 National Capital Region 47 35 9 5 2 1 0 83 7 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 62 24 10 0 3 0 0 86 3 30
2019 National Capital Region 40 42 11 5 2 0 0 82 7 180
2019 Quebec (excluding National Capital Region) 59 33 0 0 8 0 0 92 8 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 36 12 6 3 10 0 77 9 220
2024 Quebec (excluding National Capital Region) 40 35 14 6 0 6 0 79 7 20
2022 National Capital Region 49 33 8 1 1 7 1 89 2 155
2020 National Capital Region 48 36 9 2 1 3 0 87 4 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 59 34 3 0 3 0 0 93 3 30
2019 National Capital Region 46 39 9 3 1 2 0 87 4 180
2019 Quebec (excluding National Capital Region) 46 45 9 0 0 0 0 91 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 21 16 4 4 30 1 65 13 220
2024 Quebec (excluding National Capital Region) 33 23 17 0 0 27 0 77 0 20
2022 National Capital Region 43 28 10 1 1 16 1 85 2 155
2020 National Capital Region 38 35 15 2 2 8 0 79 5 235
2020 Ontario (excluding National Capital Region) 40 20 20 0 0 20 0 75 0 10
2020 Quebec (excluding National Capital Region) 52 27 7 3 7 3 0 82 11 30

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 26 10 3 3 10 4 81 7 220
2024 Quebec (excluding National Capital Region) 22 49 7 5 6 5 6 81 12 20
2022 National Capital Region 48 31 9 1 3 2 6 86 4 155
2020 National Capital Region 52 25 8 3 3 5 4 85 7 235
2020 Ontario (excluding National Capital Region) 70 20 0 0 0 10 0 100 0 10
2020 Quebec (excluding National Capital Region) 45 31 17 0 3 4 0 79 4 30

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 5 8 7 40 7 30 74 13 220
2024 Quebec (excluding National Capital Region) 0 0 12 6 29 16 37 75 0 20
2022 National Capital Region 2 1 5 3 46 5 38 85 5 155

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 10 22 2 4 46 6 40 14 220
2024 Quebec (excluding National Capital Region) 11 0 18 0 5 61 5 32 14 20
2022 National Capital Region 13 16 23 2 1 38 6 52 6 155

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 37 8 6 1 0 0 85 7 220
2024 Quebec (excluding National Capital Region) 63 33 0 4 0 0 0 96 4 20
2022 National Capital Region 64 29 3 3 1 0 0 93 4 155
2020 National Capital Region 61 26 6 4 2 0 0 88 6 235
2020 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 79 14 3 0 3 0 0 93 3 30
2019 National Capital Region 56 29 9 4 2 0 0 85 6 180
2019 Quebec (excluding National Capital Region) 45 47 0 9 0 0 0 91 9 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 33 12 7 7 0 0 74 14 220
2024 Quebec (excluding National Capital Region) 60 18 12 6 4 0 0 77 11 20
2022 National Capital Region 51 32 10 5 2 0 0 83 7 155
2020 National Capital Region 55 27 12 3 3 0 0 82 6 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 58 35 3 0 3 0 0 93 3 30
2019 National Capital Region 44 32 13 4 6 0 0 77 10 180
2019 Quebec (excluding National Capital Region) 48 31 14 8 0 0 0 78 8 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 40 11 8 7 0 0 74 15 220
2024 Quebec (excluding National Capital Region) 55 29 6 6 4 0 0 84 11 20
2022 National Capital Region 53 31 8 5 3 0 0 84 8 155
2020 National Capital Region 53 31 8 4 4 0 0 84 8 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 61 29 4 4 4 0 0 89 7 30
2019 National Capital Region 44 34 11 5 6 0 0 78 11 180
2019 Quebec (excluding National Capital Region) 56 14 14 16 0 0 0 70 16 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 25 14 8 8 5 0 69 16 220
2024 Quebec (excluding National Capital Region) 43 34 12 0 11 0 0 77 11 20
2022 National Capital Region 51 23 13 7 3 3 0 77 10 155
2020 National Capital Region 47 25 16 7 3 1 0 73 10 235
2020 Ontario (excluding National Capital Region) 40 30 10 0 0 20 0 87 0 10
2020 Quebec (excluding National Capital Region) 41 31 0 14 7 3 4 78 22 30
2019 National Capital Region 40 24 20 7 7 2 0 65 14 180
2019 Quebec (excluding National Capital Region) 27 28 24 14 0 6 0 59 15 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 32 37 31 220
2024 Quebec (excluding National Capital Region) 41 30 29 20
2022 National Capital Region 31 36 32 155
2020 National Capital Region 22 41 37 235
2020 Ontario (excluding National Capital Region) 0 29 71 10
2020 Quebec (excluding National Capital Region) 21 38 42 30
2019 National Capital Region 30 37 33 180
2019 Quebec (excluding National Capital Region) 14 55 31 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 9 21 51 3 9 7 70
2022 National Capital Region 10 27 31 2 11 19 45
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 6 94 220
2022 National Capital Region 8 92 155
2020 National Capital Region 10 90 235
2020 Ontario (excluding National Capital Region) 0 100 10
2019 National Capital Region 13 87 180

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 56 44 15
2022 National Capital Region 56 44 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 50 50 15
2022 National Capital Region 52 48 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 44 56 10

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 27 73 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 37 63 15
2022 National Capital Region 27 73 10

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 35 65 10

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 45 55 15
2022 National Capital Region 28 72 10

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 55 45 15
2022 National Capital Region 65 35 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 36 64 15
2022 National Capital Region 53 47 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 9 91 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 50 50 15
2022 National Capital Region 72 28 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 65 35 15
2022 National Capital Region 43 57 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 38 62 15
2022 National Capital Region 36 64 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 27 73 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 38 62 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 40 60 15
2022 National Capital Region 17 83 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 38 62 15
2022 National Capital Region 38 62 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15
2022 National Capital Region 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 54 46 15
2022 National Capital Region 70 30 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 27 73 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 10 12 4 4 50 10 51 21 220
2022 National Capital Region 17 11 11 1 3 42 14 65 10 155
2020 National Capital Region 18 13 13 6 5 33 12 56 21 235
2020 Ontario (excluding National Capital Region) 20 30 0 0 0 30 19 100 0 10
2020 Quebec (excluding National Capital Region) 28 3 10 0 10 34 14 60 20 30
2019 National Capital Region 16 15 16 10 6 28 9 50 25 180
2019 Quebec (excluding National Capital Region) 23 28 6 13 8 15 7 65 27 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 29 12 5 3 23 2 73 11 220
2022 National Capital Region 37 29 11 1 2 17 4 82 4 155
2020 National Capital Region 42 28 11 4 3 9 2 79 9 235
2020 Ontario (excluding National Capital Region) 60 10 0 0 0 30 0 100 0 10
2020 Quebec (excluding National Capital Region) 45 17 14 3 7 11 3 72 12 30
2019 National Capital Region 34 31 17 5 3 9 1 72 9 180
2019 Quebec (excluding National Capital Region) 36 35 14 8 0 7 0 77 9 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 7 93 220
2024 Quebec (excluding National Capital Region) 0 100 20
2022 National Capital Region 5 95 155
2020 National Capital Region 3 97 235
2020 Ontario (excluding National Capital Region) 0 100 10
2019 National Capital Region 8 92 180

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 72 28 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 44 56 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 31 69 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 32 68 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 71 29 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 33 67 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 78 22 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 10 13 3 2 49 10 55 12 220
2022 National Capital Region 18 7 15 1 1 46 11 59 6 155
2020 National Capital Region 20 11 16 2 3 38 10 61 9 235
2020 Ontario (excluding National Capital Region) 30 10 0 0 0 30 29 100 0 10
2020 Quebec (excluding National Capital Region) 35 3 14 3 3 31 10 65 12 30
2019 National Capital Region 19 13 21 1 3 34 9 56 7 180
2019 Quebec (excluding National Capital Region) 31 32 8 6 0 23 0 81 8 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 30 14 3 3 21 3 74 7 220
2022 National Capital Region 41 24 13 2 1 16 4 81 3 155
2020 National Capital Region 41 25 14 3 3 12 1 77 6 235
2020 Ontario (excluding National Capital Region) 60 10 10 0 0 20 0 88 0 10
2020 Quebec (excluding National Capital Region) 48 27 10 0 3 7 3 85 4 30
2019 National Capital Region 39 26 19 2 2 10 1 74 4 180
2019 Quebec (excluding National Capital Region) 36 43 14 0 0 7 0 85 0 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 22 14 4 5 0 4 53 47 215
2024 Quebec (excluding National Capital Region) 48 27 25 0 0 0 0 48 52 20
2022 National Capital Region 57 19 10 6 7 0 1 155
2020 National Capital Region 54 28 11 3 3 0 1 235
2020 Quebec (excluding National Capital Region) 55 14 14 7 10 0 0 30
2019 National Capital Region 55 22 13 5 4 0 2 180
2019 Quebec (excluding National Capital Region) 66 23 5 0 6 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 26 26 16 13 0 1 18 82 220
2024 Quebec (excluding National Capital Region) 33 29 23 10 6 0 0 33 67 20
2022 National Capital Region 21 31 21 13 12 0 2 155
2020 National Capital Region 20 23 28 17 10 0 1 235
2020 Quebec (excluding National Capital Region) 34 24 21 14 7 0 0 30
2019 National Capital Region 33 26 17 13 12 0 1 180
2019 Quebec (excluding National Capital Region) 29 36 14 8 14 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 31 23 15 6 0 3 22 78 220
2024 Quebec (excluding National Capital Region) 33 39 17 11 0 0 0 33 67 20
2022 National Capital Region 31 32 20 10 5 0 2 155
2020 National Capital Region 30 26 19 16 7 0 1 235
2020 Ontario (excluding National Capital Region) 59 0 41 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 38 18 28 14 3 0 0 30
2019 National Capital Region 37 26 17 9 9 1 2 180
2019 Quebec (excluding National Capital Region) 37 13 28 0 14 7 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 23 25 16 12 0 2 23 77 220
2024 Quebec (excluding National Capital Region) 22 23 24 15 11 0 4 23 77 20
2022 National Capital Region 21 22 19 23 12 1 3 155
2020 National Capital Region 30 23 21 13 11 0 2 235
2020 Ontario (excluding National Capital Region) 60 20 20 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 43 18 21 11 4 4 0 30
2019 National Capital Region 31 27 17 11 14 0 1 180
2019 Quebec (excluding National Capital Region) 33 27 6 18 15 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 18 11 6 3 0 9 59 41 220
2024 Quebec (excluding National Capital Region) 51 23 16 0 0 0 9 56 44 20
2022 National Capital Region 55 17 14 4 3 0 7 155
2020 National Capital Region 49 22 15 8 3 0 3 235
2020 Ontario (excluding National Capital Region) 59 21 10 0 0 0 10 10
2020 Quebec (excluding National Capital Region) 57 21 18 0 4 0 0 30
2019 National Capital Region 56 21 9 4 6 0 4 180
2019 Quebec (excluding National Capital Region) 46 30 24 0 0 0 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 24 20 12 14 0 0 29 71 220
2024 Quebec (excluding National Capital Region) 47 17 24 7 0 0 5 49 51 15
2022 National Capital Region 44 27 13 7 8 0 1 155
2020 National Capital Region 41 20 20 12 6 0 1 235
2020 Ontario (excluding National Capital Region) 40 41 20 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 44 28 17 3 7 0 0 30
2019 National Capital Region 46 28 13 5 6 0 1 180
2019 Quebec (excluding National Capital Region) 62 8 22 8 0 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 28 21 9 8 0 2 32 68 220
2024 Quebec (excluding National Capital Region) 51 23 17 4 0 4 0 53 47 20
2022 National Capital Region 42 30 19 3 3 1 1 155
2020 National Capital Region 43 29 16 7 3 0 2 235
2020 Ontario (excluding National Capital Region) 70 10 0 0 10 10 0 10
2020 Quebec (excluding National Capital Region) 41 21 24 7 3 3 0 30
2019 National Capital Region 42 28 18 4 5 1 1 180
2019 Quebec (excluding National Capital Region) 36 37 0 0 21 0 6 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 27 26 11 11 0 2 23 77 220
2024 Quebec (excluding National Capital Region) 33 33 24 11 0 0 0 33 67 20
2022 National Capital Region 28 29 24 11 6 0 2 155
2020 National Capital Region 26 37 20 12 4 0 1 235
2020 Ontario (excluding National Capital Region) 50 20 30 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 35 40 4 14 4 4 0 30
2019 National Capital Region 29 33 17 11 8 0 1 180
2019 Quebec (excluding National Capital Region) 16 49 0 8 21 0 6 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 26 19 12 11 0 3 31 69 220
2024 Quebec (excluding National Capital Region) 26 52 11 4 6 0 0 26 74 20
2022 National Capital Region 35 29 20 8 6 1 1 155
2020 National Capital Region 41 31 17 7 3 0 0 235
2020 Ontario (excluding National Capital Region) 60 20 20 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 37 21 21 10 3 7 0 30
2019 National Capital Region 38 31 14 10 7 0 1 180
2019 Quebec (excluding National Capital Region) 32 25 23 8 13 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 23 12 9 5 0 1 50 50 220
2024 Quebec (excluding National Capital Region) 32 47 16 0 0 0 4 34 66 20
2022 National Capital Region 53 21 10 7 6 1 2 155
2020 National Capital Region 55 23 10 7 4 0 1 235
2020 Ontario (excluding National Capital Region) 80 10 0 10 0 0 0 10
2020 Quebec (excluding National Capital Region) 44 21 21 3 7 4 0 30
2019 National Capital Region 54 25 9 5 5 0 1 180
2019 Quebec (excluding National Capital Region) 42 28 14 16 0 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 58 22 10 5 2 0 2 60 40 220
2024 Quebec (excluding National Capital Region) 41 39 11 4 0 0 4 43 57 20
2022 National Capital Region 54 28 10 4 3 0 1 155
2020 National Capital Region 26 31 23 13 6 0 1 235
2020 Ontario (excluding National Capital Region) 49 20 10 10 0 10 0 10
2020 Quebec (excluding National Capital Region) 34 27 18 3 17 0 0 30

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 26 21 3 7 0 2 42 58 220
2024 Quebec (excluding National Capital Region) 46 26 22 6 0 0 0 46 54 20
2022 National Capital Region 42 28 17 10 1 0 2 155
2020 National Capital Region 37 31 18 8 5 0 1 235
2020 Ontario (excluding National Capital Region) 29 41 30 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 41 28 17 7 7 0 0 30
2019 National Capital Region 50 28 11 7 3 0 1 180
2019 Quebec (excluding National Capital Region) 35 36 23 0 6 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 16 12 8 10 0 3 52 48 220
2024 Quebec (excluding National Capital Region) 80 11 0 0 0 0 9 88 12 20
2022 National Capital Region 73 14 5 3 2 1 3 155
2020 National Capital Region 58 25 12 2 1 0 2 235
2020 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 65 24 3 3 3 0 0 30
2019 National Capital Region 74 17 5 2 2 0 1 180
2019 Quebec (excluding National Capital Region) 63 16 8 0 13 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 24 6 2 3 0 2 63 37 220
2024 Quebec (excluding National Capital Region) 68 28 0 0 0 0 4 71 29 20
2022 National Capital Region 69 21 7 2 0 0 1 155
2020 National Capital Region 46 34 13 6 1 0 0 230
2020 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 51 21 21 3 3 0 0 30

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 75 5 3 0 1 0 15 88 12 220
2024 Quebec (excluding National Capital Region) 80 11 0 0 0 0 9 88 12 20

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 8 8 4 6 0 11 70 30 220
2024 Quebec (excluding National Capital Region) 84 6 0 0 0 0 9 93 7 20

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 76 5 4 1 4 1 9 84 16 220
2024 Quebec (excluding National Capital Region) 84 0 6 6 0 0 4 88 12 20
2022 National Capital Region 81 5 4 1 2 1 7 155
2020 National Capital Region 81 5 4 3 4 0 3 225
2020 Ontario (excluding National Capital Region) 90 0 0 0 0 10 0 10
2020 Quebec (excluding National Capital Region) 79 7 7 3 3 0 0 30
2019 National Capital Region 74 9 7 2 5 1 3 180
2019 Quebec (excluding National Capital Region) 59 20 8 0 6 0 7 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 22 6 2 1 0 6 67 33 220
2024 Quebec (excluding National Capital Region) 81 5 10 0 0 0 4 85 15 20
2022 National Capital Region 76 16 3 1 1 0 3 155
2020 National Capital Region 72 15 7 3 0 0 2 230
2020 Ontario (excluding National Capital Region) 90 0 0 0 0 10 0 10
2020 Quebec (excluding National Capital Region) 76 10 10 3 0 0 0 30
2019 National Capital Region 65 20 8 2 2 0 3 180
2019 Quebec (excluding National Capital Region) 80 13 0 0 0 0 7 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 22 3 3 5 0 5 64 36 220
2024 Quebec (excluding National Capital Region) 80 0 6 10 0 0 4 84 16 20
2022 National Capital Region 71 17 4 4 2 0 3 155
2020 National Capital Region 68 13 8 4 4 1 2 230
2020 Ontario (excluding National Capital Region) 90 0 0 0 0 10 0 10
2020 Quebec (excluding National Capital Region) 72 11 7 7 3 0 0 30
2019 National Capital Region 62 18 6 4 6 0 3 180
2019 Quebec (excluding National Capital Region) 73 5 6 0 8 0 7 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 9 4 1 1 0 22 80 20 215
2024 Quebec (excluding National Capital Region) 86 0 0 0 0 0 14 100 0 20
2022 National Capital Region 68 7 4 2 0 0 19 155
2020 National Capital Region 65 11 4 1 1 0 18 230
2020 Ontario (excluding National Capital Region) 69 0 0 0 0 10 20 10
2020 Quebec (excluding National Capital Region) 76 0 3 0 0 0 21 30
2019 National Capital Region 66 7 3 1 1 1 20 180
2019 Quebec (excluding National Capital Region) 65 20 0 0 0 0 15 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 19 6 2 1 0 6 71 29 220
2024 Quebec (excluding National Capital Region) 67 24 4 0 0 0 4 70 30 20
2022 National Capital Region 73 13 5 1 2 0 6 155
2020 National Capital Region 75 12 6 1 1 0 5 235
2020 Ontario (excluding National Capital Region) 70 10 0 0 0 20 0 10
2020 Quebec (excluding National Capital Region) 79 3 3 7 0 3 3 30
2019 National Capital Region 79 9 5 1 0 0 6 180
2019 Quebec (excluding National Capital Region) 73 5 8 6 0 0 7 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 20 8 4 9 1 6 55 45 220
2024 Quebec (excluding National Capital Region) 49 28 13 6 0 0 4 51 49 20
2022 National Capital Region 63 10 7 4 9 1 5 155
2020 National Capital Region 54 16 12 6 7 0 4 235
2020 Ontario (excluding National Capital Region) 50 0 40 0 10 0 0 10
2020 Quebec (excluding National Capital Region) 38 14 7 14 28 0 0 30
2019 National Capital Region 72 7 7 3 6 0 4 180
2019 Quebec (excluding National Capital Region) 43 14 8 6 21 0 7 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 26 12 8 1 1 3 51 49 220
2024 Quebec (excluding National Capital Region) 63 25 6 0 6 0 0 63 37 20
2022 National Capital Region 52 26 11 3 4 0 3 155
2020 National Capital Region 54 26 13 4 1 0 2 235
2020 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 10
2020 Quebec (excluding National Capital Region) 55 28 7 10 0 0 0 30
2019 National Capital Region 69 15 9 3 1 0 2 180
2019 Quebec (excluding National Capital Region) 69 7 15 8 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 6 32 43 13 6 0 0 38 19 220
2024 Quebec (excluding National Capital Region) 6 39 51 4 0 0 0 45 4 20
2022 National Capital Region 13 35 33 14 4 0 0 49 18 155
2020 National Capital Region 17 35 33 11 3 0 0 52 14 235
2020 Ontario (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2020 Quebec (excluding National Capital Region) 17 48 24 3 7 0 0 65 10 30
2019 National Capital Region 23 37 27 11 2 0 0 60 13 180
2019 Quebec (excluding National Capital Region) 7 40 44 8 0 0 0 48 8 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 21 39 21 9 0 0 30 31 220
2024 Quebec (excluding National Capital Region) 4 17 35 34 10 0 0 44 21 20
2022 National Capital Region 4 17 45 19 15 0 0 34 21 155
2020 National Capital Region 5 17 43 24 12 0 0 36 22 235
2020 Ontario (excluding National Capital Region) 0 10 30 41 19 0 0 60 10 10
2020 Quebec (excluding National Capital Region) 14 7 38 28 13 0 0 41 21 30
2019 National Capital Region 8 16 38 21 17 0 0 38 24 180
2019 Quebec (excluding National Capital Region) 0 15 46 24 15 0 0 39 15 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 43 15 6 4 6 0 73 11 220
2024 Quebec (excluding National Capital Region) 10 51 17 23 0 0 0 61 23 20
2022 National Capital Region 47 35 10 3 3 2 0 84 6 155
2020 National Capital Region 54 32 7 3 2 2 0 88 5 235
2020 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2020 Quebec (excluding National Capital Region) 56 24 17 3 0 0 0 80 3 30
2019 National Capital Region 43 36 15 1 2 4 0 82 3 180
2019 Quebec (excluding National Capital Region) 56 23 7 14 0 0 0 78 14 15

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 14 24 38 17 7 220
2024 Quebec (excluding National Capital Region) 10 34 50 6 0 20
2022 National Capital Region 18 32 30 17 4 155

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 30 8 2 2 2 0 87 4 220
2024 Quebec (excluding National Capital Region) 62 27 0 11 0 0 0 89 11 20
2022 National Capital Region 62 23 8 3 1 3 0 88 4 155
2020 National Capital Region 55 27 6 5 3 3 1 85 8 235
2020 Ontario (excluding National Capital Region) 70 20 0 0 0 10 0 100 0 10
2020 Quebec (excluding National Capital Region) 48 24 10 7 3 7 0 78 11 30

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 25 8 8 6 2 0 78 14 220
2024 Quebec (excluding National Capital Region) 51 26 0 13 11 0 0 76 24 20
2022 National Capital Region 52 25 8 8 6 1 1 78 15 155
2020 National Capital Region 43 28 14 7 6 1 1 72 13 235
2020 Ontario (excluding National Capital Region) 39 30 0 0 0 31 0 100 0 10
2020 Quebec (excluding National Capital Region) 41 28 7 21 3 0 0 69 24 30

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 59 25 6 5 4 1 0 85 9 220
2024 Quebec (excluding National Capital Region) 57 31 6 0 6 0 0 88 6 20
2022 National Capital Region 60 26 7 5 1 0 0 86 6 155
2020 National Capital Region 58 25 10 2 4 0 0 84 6 235
2020 Ontario (excluding National Capital Region) 70 10 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 48 24 7 17 3 0 0 72 21 30

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 43 13 10 8 1 0 68 19 220
2024 Quebec (excluding National Capital Region) 38 34 12 12 4 0 0 72 16 20
2022 National Capital Region 39 43 9 5 3 0 0 82 8 155
2020 National Capital Region 44 30 15 5 5 1 0 75 10 235
2020 Ontario (excluding National Capital Region) 50 30 10 0 0 10 0 89 0 10
2020 Quebec (excluding National Capital Region) 38 41 14 0 7 0 0 79 7 30
2019 National Capital Region 32 38 13 10 4 3 0 72 14 180
2019 Quebec (excluding National Capital Region) 35 43 14 8 0 0 0 78 8 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 48 16 15 3 2 0 65 18 60
2022 National Capital Region 26 46 18 10 0 0 0 72 10 40
2020 National Capital Region 37 37 14 10 0 2 0 76 10 60
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 220
2024 Quebec (excluding National Capital Region) 0 100 20
2022 National Capital Region 7 93 155
2020 National Capital Region 12 88 235
2020 Ontario (excluding National Capital Region) 20 80 10
2020 Quebec (excluding National Capital Region) 3 97 30
2019 National Capital Region 18 82 180
2019 Quebec (excluding National Capital Region) 21 79 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 53 47 40
2022 National Capital Region 83 17 10
2020 National Capital Region 56 44 30

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 61 39 40
2022 National Capital Region 91 9 10
2020 National Capital Region 86 14 30

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 28 16 13 3 0 4 66 17 25
2022 National Capital Region 41 59 0 0 0 0 0 100 0 10
2020 National Capital Region 64 32 4 0 0 0 0 96 0 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 32 7 6 4 3 0 83 10 220
2024 Quebec (excluding National Capital Region) 33 43 6 13 0 0 6 81 13 20
2022 National Capital Region 59 27 6 1 1 3 3 92 2 155
2020 National Capital Region 59 27 7 2 1 1 3 90 3 235
2020 Ontario (excluding National Capital Region) 70 20 0 0 0 10 0 100 0 10
2020 Quebec (excluding National Capital Region) 52 17 10 17 0 0 3 71 18 30
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 71 220
2024 Quebec (excluding National Capital Region) 11 65 20
2022 National Capital Region 7 83 155
2020 National Capital Region 17 63 235
2020 Ontario (excluding National Capital Region) 19 71 10
2020 Quebec (excluding National Capital Region) 17 69 30

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 55 45 25
2022 National Capital Region 35 65 10
2020 National Capital Region 49 51 40

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 15 29 6 11 35 0 3 46 48 25
2022 National Capital Region 33 24 0 9 24 0 10 64 36 10
2020 National Capital Region 41 31 13 5 8 0 3 74 13 40

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 3 10 14 50 0 13 14 74 25
2022 National Capital Region 17 7 0 17 49 0 10 27 73 10
2020 National Capital Region 18 10 15 15 23 3 15 35 47 40

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 12 9 5 5 3 24 57 43 220
2024 Quebec (excluding National Capital Region) 52 5 0 0 0 12 32 92 8 20
2022 National Capital Region 46 12 5 4 4 2 26 155
2020 National Capital Region 50 14 10 5 3 2 15 235
2020 Ontario (excluding National Capital Region) 80 10 0 0 0 0 10 10
2020 Quebec (excluding National Capital Region) 55 10 10 7 0 0 17 30
2019 National Capital Region 52 13 12 9 6 0 8 180
2019 Quebec (excluding National Capital Region) 60 20 0 6 6 0 7 15
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