2024 Public Service Employee Survey Results for Canadian Transportation Agency by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 33 45 2 19 2 0 0 78 20 55
2024 Compliance, inspection and enforcement 30 42 3 17 9 0 0 71 26 30
2024 Communications or public affairs 29 58 0 13 0 0 0 87 13 15
2024 Legal services 35 50 0 10 5 0 0 85 15 20
2024 Administration and operations 56 29 0 8 7 0 0 85 15 30
2024 Human resources 53 43 4 0 0 0 0 96 0 20
2024 Financial management 48 27 9 16 0 0 0 74 16 10
2024 Information technology 58 35 0 6 0 0 0 94 6 10
2024 Policy 62 31 7 0 0 0 0 93 0 15
2024 Project management 41 51 0 0 8 0 0 92 8 15
2024 Other services to the public 40 27 23 4 6 0 0 67 10 15
2024 None of the above 21 69 0 10 0 0 0 90 10 10
2022 Client contact centre 85 15 0 0 0 0 0 100 0 10
2022 Federal regulators 52 42 3 3 0 0 0 94 3 35
2022 Compliance, inspection and enforcement 56 25 6 6 7 0 0 81 13 15
2022 Legal services 68 26 0 0 6 0 0 94 6 15
2022 Administration and operations 70 17 6 6 0 0 0 87 6 15
2022 Human resources 70 22 0 8 0 0 0 92 8 15
2022 Policy 78 22 0 0 0 0 0 100 0 15
2020 Federal regulators 45 49 3 1 2 0 0 94 3 65
2020 Compliance, inspection and enforcement 57 30 3 7 3 0 0 87 10 30
2020 Communications or public affairs 29 59 0 6 6 0 0 88 12 15
2020 Legal services 31 50 6 13 0 0 0 81 13 15
2020 Administration and operations 47 44 0 4 4 0 0 92 8 25
2020 Human resources 58 26 5 11 0 0 0 84 11 20
2020 Information technology 49 31 10 10 0 0 0 80 10 10
2020 Policy 62 30 0 8 0 0 0 92 8 15
2020 Project management 60 40 0 0 0 0 0 100 0 10
2020 Other services to the public 54 28 4 0 14 0 0 82 14 20
2020 None of the above 47 41 0 0 12 0 0 88 12 15

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 63 21 5 9 3 0 0 84 11 55
2024 Compliance, inspection and enforcement 48 40 0 12 0 0 0 88 12 30
2024 Communications or public affairs 51 41 0 0 8 0 0 92 8 15
2024 Legal services 69 6 0 11 14 0 0 75 25 20
2024 Administration and operations 74 13 0 8 4 0 0 88 12 30
2024 Human resources 70 16 14 0 0 0 0 86 0 20
2024 Financial management 73 18 0 9 0 0 0 91 9 10
2024 Information technology 69 16 0 0 14 0 0 86 14 10
2024 Policy 63 31 0 0 7 0 0 93 7 15
2024 Project management 56 30 8 6 0 0 0 86 6 15
2024 Other services to the public 57 39 4 0 0 0 0 96 0 15
2024 None of the above 51 30 10 0 10 0 0 80 10 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 60 23 5 10 2 0 0 83 12 55
2024 Compliance, inspection and enforcement 51 34 0 9 7 0 0 85 15 30
2024 Communications or public affairs 52 34 6 0 8 0 0 86 8 15
2024 Legal services 54 16 0 26 5 0 0 70 30 20
2024 Administration and operations 69 16 4 7 4 0 0 85 11 30
2024 Human resources 40 43 9 9 0 0 0 83 9 20
2024 Financial management 49 25 18 8 0 0 0 74 8 10
2024 Information technology 50 32 0 10 8 0 0 82 18 10
2024 Policy 78 15 0 7 0 0 0 93 7 15
2024 Project management 78 22 0 0 0 0 0 100 0 15
2024 Other services to the public 57 20 23 0 0 0 0 77 0 15
2024 None of the above 41 38 21 0 0 0 0 79 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 45 34 5 7 7 2 0 81 14 55
2024 Compliance, inspection and enforcement 32 38 10 10 6 0 5 73 16 30
2024 Communications or public affairs 37 9 8 34 13 0 0 46 47 15
2024 Legal services 41 39 10 5 5 0 0 80 10 20
2024 Administration and operations 68 18 3 11 0 0 0 86 11 30
2024 Human resources 57 26 4 4 0 0 9 91 4 20
2024 Financial management 26 26 0 39 9 0 0 52 48 10
2024 Information technology 43 37 0 14 7 0 0 79 21 10
2024 Policy 23 48 14 15 0 0 0 71 15 15
2024 Project management 13 54 7 17 0 0 8 73 19 15
2024 Other services to the public 36 49 0 9 6 0 0 85 15 15
2024 None of the above 9 51 0 10 29 0 0 61 39 10
2022 Client contact centre 78 7 0 8 0 0 8 92 8 10
2022 Federal regulators 62 14 15 3 0 3 3 81 3 35
2022 Compliance, inspection and enforcement 53 22 19 6 0 0 0 76 6 15
2022 Legal services 54 33 6 0 0 0 8 94 0 15
2022 Administration and operations 65 29 6 0 0 0 0 94 0 15
2022 Human resources 84 16 0 0 0 0 0 100 0 15
2022 Policy 61 32 0 7 0 0 0 93 7 15
2020 Federal regulators 42 43 11 5 0 0 0 84 5 65
2020 Compliance, inspection and enforcement 54 19 10 13 0 0 3 76 14 30
2020 Communications or public affairs 36 40 0 18 0 0 6 81 19 15
2020 Legal services 37 38 13 13 0 0 0 75 13 15
2020 Administration and operations 60 20 4 12 4 0 0 80 16 25
2020 Human resources 63 32 5 0 0 0 0 95 0 20
2020 Information technology 50 30 10 0 0 0 10 89 0 10
2020 Policy 69 8 8 16 0 0 0 77 16 15
2020 Project management 51 19 20 0 10 0 0 70 10 10
2020 Other services to the public 49 28 4 14 4 0 0 77 18 20
2020 None of the above 52 48 0 0 0 0 0 100 0 15
2019 Client contact centre 40 42 10 8 0 0 0 82 8 10
2019 Federal regulators 54 38 2 2 3 0 0 92 5 45
2019 Compliance, inspection and enforcement 35 38 14 7 6 0 0 73 13 15
2019 Legal services 70 19 10 0 0 0 0 90 0 10
2019 Administration and operations 62 30 0 4 4 0 0 91 9 25
2019 Information technology 47 26 0 9 18 0 0 73 27 10
2019 Policy 72 19 8 0 0 0 0 92 0 10
2019 Other services to the public 76 24 0 0 0 0 0 100 0 15
2019 None of the above 40 34 7 19 0 0 0 74 19 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 31 39 7 12 11 0 0 70 23 55
2024 Compliance, inspection and enforcement 17 50 10 14 8 0 0 67 22 30
2024 Communications or public affairs 15 31 25 20 0 0 9 51 22 15
2024 Legal services 25 60 6 5 5 0 0 85 9 20
2024 Administration and operations 32 44 7 15 3 0 0 75 18 30
2024 Human resources 60 17 19 4 0 0 0 77 4 20
2024 Financial management 18 40 32 9 0 0 0 58 9 10
2024 Information technology 51 14 10 17 0 0 8 70 19 10
2024 Policy 24 45 16 7 7 0 0 70 14 15
2024 Project management 6 49 31 14 0 0 0 55 14 15
2024 Other services to the public 28 56 16 0 0 0 0 84 0 15
2024 None of the above 23 49 0 19 10 0 0 71 29 10
2022 Client contact centre 38 62 0 0 0 0 0 100 0 10
2022 Federal regulators 55 26 8 7 0 0 3 84 7 35
2022 Compliance, inspection and enforcement 47 23 12 12 6 0 0 70 18 15
2022 Legal services 60 25 7 8 0 0 0 85 8 15
2022 Administration and operations 41 22 12 25 0 0 0 63 25 15
2022 Human resources 69 23 8 0 0 0 0 92 0 15
2022 Policy 63 22 0 7 7 0 0 86 14 15
2020 Federal regulators 51 37 8 0 3 0 2 89 3 65
2020 Compliance, inspection and enforcement 38 26 19 7 10 0 0 64 16 30
2020 Communications or public affairs 50 44 0 6 0 0 0 94 6 15
2020 Legal services 38 37 19 6 0 0 0 75 6 15
2020 Administration and operations 52 28 8 12 0 0 0 80 12 25
2020 Human resources 37 42 11 5 0 0 5 83 6 20
2020 Information technology 30 19 20 10 20 0 0 49 31 10
2020 Policy 38 62 0 0 0 0 0 100 0 15
2020 Project management 80 20 0 0 0 0 0 100 0 10
2020 Other services to the public 45 32 0 14 9 0 0 77 23 20
2020 None of the above 59 35 0 6 0 0 0 94 6 15
2019 Client contact centre 54 8 20 18 0 0 0 62 18 10
2019 Federal regulators 46 34 5 10 2 0 2 82 12 45
2019 Compliance, inspection and enforcement 19 26 7 32 15 0 0 45 47 15
2019 Legal services 49 10 21 19 0 0 0 60 19 10
2019 Administration and operations 40 47 0 9 4 0 0 87 13 25
2019 Information technology 56 17 9 9 9 0 0 73 18 10
2019 Policy 36 38 8 18 0 0 0 74 18 10
2019 Other services to the public 61 23 6 11 0 0 0 83 11 15
2019 None of the above 34 17 24 17 0 0 8 56 18 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 46 41 9 0 2 2 0 89 2 55
2024 Compliance, inspection and enforcement 36 42 10 10 0 0 3 80 10 30
2024 Communications or public affairs 41 31 21 0 7 0 0 73 7 15
2024 Legal services 50 21 14 5 5 0 5 75 10 20
2024 Administration and operations 54 36 6 0 0 4 0 94 0 30
2024 Human resources 72 28 0 0 0 0 0 100 0 20
2024 Financial management 57 26 0 17 0 0 0 83 17 10
2024 Information technology 53 31 7 0 0 0 8 92 0 10
2024 Policy 63 30 7 0 0 0 0 93 0 15
2024 Project management 78 6 7 8 0 0 0 85 8 15
2024 Other services to the public 57 37 0 0 6 0 0 94 6 15
2024 None of the above 21 69 9 0 0 0 0 91 0 10
2022 Client contact centre 69 31 0 0 0 0 0 100 0 10
2022 Federal regulators 68 26 3 4 0 0 0 94 4 35
2022 Compliance, inspection and enforcement 58 24 7 6 6 0 0 82 11 15
2022 Legal services 62 38 0 0 0 0 0 100 0 15
2022 Administration and operations 65 18 17 0 0 0 0 83 0 15
2022 Human resources 84 16 0 0 0 0 0 100 0 15
2022 Policy 79 14 7 0 0 0 0 93 0 15
2020 Federal regulators 57 35 5 2 2 0 0 92 3 65
2020 Compliance, inspection and enforcement 49 22 20 7 3 0 0 71 10 30
2020 Communications or public affairs 59 29 6 6 0 0 0 88 6 15
2020 Legal services 56 19 6 19 0 0 0 75 19 15
2020 Administration and operations 52 28 12 8 0 0 0 80 8 25
2020 Human resources 58 37 5 0 0 0 0 95 0 20
2020 Policy 61 23 8 8 0 0 0 84 8 15
2020 Project management 70 0 10 0 10 0 10 78 11 10
2020 Other services to the public 47 29 5 5 14 0 0 76 19 20
2020 None of the above 64 36 0 0 0 0 0 100 0 15
2019 Client contact centre 38 44 10 8 0 0 0 82 8 10
2019 Federal regulators 63 22 9 3 4 0 0 84 7 45
2019 Compliance, inspection and enforcement 31 42 20 7 0 0 0 73 7 15
2019 Legal services 39 30 21 0 0 0 10 77 0 10
2019 Administration and operations 56 22 4 4 4 4 4 85 10 20
2019 Information technology 73 0 9 9 9 0 0 73 18 10
2019 Policy 82 18 0 0 0 0 0 100 0 10
2019 Other services to the public 70 19 5 0 0 5 0 94 0 15
2019 None of the above 49 32 9 9 0 0 0 81 9 10

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 34 42 8 5 10 0 0 76 16 55
2024 Compliance, inspection and enforcement 38 25 21 10 6 0 0 64 16 30
2024 Communications or public affairs 30 41 9 14 7 0 0 71 20 15
2024 Legal services 47 28 5 11 10 0 0 75 20 20
2024 Administration and operations 54 20 7 8 11 0 0 74 19 30
2024 Human resources 71 21 4 4 0 0 0 92 4 20
2024 Financial management 34 56 10 0 0 0 0 90 0 10
2024 Information technology 59 16 10 7 7 0 0 75 14 10
2024 Policy 16 38 0 17 29 0 0 54 46 15
2024 Project management 31 38 0 0 31 0 0 69 31 15
2024 Other services to the public 48 9 23 10 11 0 0 56 21 15
2024 None of the above 21 50 0 29 0 0 0 71 29 10
2022 Client contact centre 81 19 0 0 0 0 0 100 0 10
2022 Federal regulators 69 23 3 0 6 0 0 91 6 35
2022 Compliance, inspection and enforcement 66 23 12 0 0 0 0 88 0 15
2022 Legal services 54 7 27 12 0 0 0 61 12 15
2022 Administration and operations 82 12 0 6 0 0 0 94 6 15
2022 Human resources 84 8 8 0 0 0 0 92 0 15
2022 Policy 76 16 8 0 0 0 0 92 0 15
2020 Federal regulators 57 34 3 3 3 0 0 91 6 65
2020 Compliance, inspection and enforcement 69 19 7 3 3 0 0 87 6 30
2020 Communications or public affairs 41 41 12 6 0 0 0 82 6 15
2020 Legal services 43 38 13 0 6 0 0 81 6 15
2020 Administration and operations 64 20 4 8 4 0 0 84 12 25
2020 Human resources 79 16 5 0 0 0 0 95 0 20
2020 Information technology 50 30 20 0 0 0 0 80 0 10
2020 Policy 62 15 8 15 0 0 0 77 15 15
2020 Project management 80 20 0 0 0 0 0 100 0 10
2020 Other services to the public 54 23 4 18 0 0 0 77 18 20
2020 None of the above 53 35 0 6 6 0 0 88 12 15
2019 Client contact centre 48 44 0 8 0 0 0 92 8 10
2019 Federal regulators 63 23 2 3 8 0 0 86 12 45
2019 Compliance, inspection and enforcement 46 42 5 7 0 0 0 88 7 15
2019 Legal services 42 37 10 0 10 0 0 79 10 10
2019 Administration and operations 70 13 4 9 4 0 0 83 13 25
2019 Information technology 64 27 9 0 0 0 0 91 0 10
2019 Policy 72 18 10 0 0 0 0 90 0 10
2019 Other services to the public 78 17 0 5 0 0 0 95 5 15
2019 None of the above 51 33 7 0 8 0 0 84 8 10

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 38 40 7 5 9 0 0 79 14 55
2024 Compliance, inspection and enforcement 43 30 14 8 6 0 0 73 14 30
2024 Communications or public affairs 28 31 24 7 9 0 0 60 17 15
2024 Legal services 56 25 10 0 10 0 0 80 10 20
2024 Administration and operations 43 47 0 3 7 0 0 90 10 30
2024 Human resources 50 41 8 0 0 0 0 92 0 20
2024 Financial management 8 84 9 0 0 0 0 91 0 10
2024 Information technology 43 36 8 13 0 0 0 79 13 10
2024 Policy 18 38 8 23 14 0 0 55 37 15
2024 Project management 22 45 18 8 6 0 0 68 14 15
2024 Other services to the public 42 42 16 0 0 0 0 84 0 15
2024 None of the above 0 69 10 9 11 0 0 69 21 10
2022 Client contact centre 49 35 8 0 8 0 0 84 8 10
2022 Federal regulators 47 37 5 11 0 0 0 84 11 35
2022 Compliance, inspection and enforcement 35 47 11 7 0 0 0 82 7 15
2022 Legal services 54 20 14 12 0 0 0 74 12 15
2022 Administration and operations 82 18 0 0 0 0 0 100 0 15
2022 Human resources 63 37 0 0 0 0 0 100 0 15
2022 Policy 49 30 14 0 7 0 0 79 7 15
2020 Federal regulators 47 37 11 5 0 0 0 85 5 65
2020 Compliance, inspection and enforcement 42 42 3 10 3 0 0 84 13 30
2020 Communications or public affairs 41 53 6 0 0 0 0 94 0 15
2020 Legal services 43 44 13 0 0 0 0 87 0 15
2020 Administration and operations 72 16 4 4 4 0 0 88 8 25
2020 Human resources 53 37 5 5 0 0 0 89 5 20
2020 Information technology 30 20 31 10 9 0 0 50 19 10
2020 Policy 46 38 8 8 0 0 0 84 8 15
2020 Project management 49 30 10 0 10 0 0 79 10 10
2020 Other services to the public 41 27 18 9 5 0 0 68 14 20
2020 None of the above 23 47 12 18 0 0 0 70 18 15
2019 Client contact centre 38 44 8 10 0 0 0 82 10 10
2019 Federal regulators 50 29 9 4 8 0 0 79 12 45
2019 Compliance, inspection and enforcement 7 61 27 6 0 0 0 68 6 15
2019 Legal services 51 28 21 0 0 0 0 79 0 10
2019 Administration and operations 57 30 9 0 4 0 0 87 4 25
2019 Information technology 73 9 18 0 0 0 0 82 0 10
2019 Policy 63 28 10 0 0 0 0 90 0 10
2019 Other services to the public 77 12 5 5 0 0 0 89 5 15
2019 None of the above 27 56 7 9 0 0 0 83 9 10

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 34 33 15 6 12 0 0 66 18 55
2024 Compliance, inspection and enforcement 17 48 13 17 6 0 0 65 22 30
2024 Communications or public affairs 31 37 7 9 16 0 0 68 25 15
2024 Legal services 46 34 11 0 10 0 0 79 10 20
2024 Administration and operations 33 32 18 11 7 0 0 65 17 30
2024 Human resources 44 43 13 0 0 0 0 87 0 20
2024 Financial management 18 64 0 18 0 0 0 82 18 10
2024 Information technology 45 40 8 0 6 0 0 86 6 10
2024 Policy 26 43 17 7 7 0 0 69 14 15
2024 Project management 15 62 6 17 0 0 0 77 17 15
2024 Other services to the public 18 53 25 4 0 0 0 71 4 15
2024 None of the above 0 71 9 0 20 0 0 71 20 10
2022 Client contact centre 49 36 0 16 0 0 0 84 16 10
2022 Federal regulators 50 27 14 9 0 0 0 77 9 35
2022 Compliance, inspection and enforcement 53 11 24 12 0 0 0 64 12 15
2022 Legal services 41 13 19 7 20 0 0 53 27 15
2022 Administration and operations 35 45 13 7 0 0 0 80 7 15
2022 Human resources 55 45 0 0 0 0 0 100 0 15
2022 Policy 56 22 8 7 7 0 0 78 14 15
2020 Federal regulators 49 26 14 8 3 0 0 75 11 65
2020 Compliance, inspection and enforcement 33 32 16 16 0 3 0 67 17 30
2020 Communications or public affairs 41 41 6 6 0 6 0 87 6 15
2020 Legal services 43 25 0 25 0 6 0 73 27 15
2020 Administration and operations 60 20 4 4 8 0 4 83 13 25
2020 Human resources 53 37 5 0 5 0 0 89 5 20
2020 Information technology 30 31 10 30 0 0 0 60 30 10
2020 Policy 54 46 0 0 0 0 0 100 0 15
2020 Project management 49 51 0 0 0 0 0 100 0 10
2020 Other services to the public 37 22 23 0 14 0 4 62 15 20
2020 None of the above 35 48 6 6 6 0 0 82 12 15
2019 Client contact centre 38 36 8 18 0 0 0 74 18 10
2019 Federal regulators 43 34 2 6 14 0 0 77 21 45
2019 Compliance, inspection and enforcement 26 24 14 23 13 0 0 50 35 15
2019 Legal services 42 9 21 28 0 0 0 51 28 10
2019 Administration and operations 37 38 17 9 0 0 0 74 9 25
2019 Information technology 36 54 9 0 0 0 0 91 0 10
2019 Policy 53 28 10 10 0 0 0 81 10 10
2019 Other services to the public 54 29 11 5 0 0 0 83 5 15
2019 None of the above 26 52 0 15 7 0 0 78 22 10

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 33 46 4 12 5 0 0 79 17 55
2024 Compliance, inspection and enforcement 23 50 13 8 7 0 0 72 15 30
2024 Communications or public affairs 15 39 17 23 7 0 0 54 29 15
2024 Legal services 34 46 11 0 10 0 0 80 10 20
2024 Administration and operations 50 32 3 11 3 0 0 83 14 30
2024 Human resources 39 49 4 9 0 0 0 87 9 20
2024 Financial management 9 84 8 0 0 0 0 92 0 10
2024 Information technology 51 26 10 13 0 0 0 77 13 10
2024 Policy 9 64 13 0 14 0 0 72 14 15
2024 Project management 9 38 9 37 6 0 0 47 44 15
2024 Other services to the public 36 60 4 0 0 0 0 96 0 15
2024 None of the above 21 50 10 19 0 0 0 71 19 10
2022 Client contact centre 53 39 8 0 0 0 0 92 0 10
2022 Federal regulators 34 49 3 12 3 0 0 83 15 35
2022 Compliance, inspection and enforcement 41 35 12 7 6 0 0 75 12 15
2022 Legal services 42 20 26 6 6 0 0 62 12 15
2022 Administration and operations 29 58 0 13 0 0 0 87 13 15
2022 Human resources 53 24 16 8 0 0 0 76 8 15
2022 Policy 41 37 0 14 7 0 0 79 21 15
2020 Federal regulators 43 42 11 2 3 0 0 85 5 65
2020 Compliance, inspection and enforcement 45 32 10 10 3 0 0 77 13 30
2020 Communications or public affairs 30 64 0 6 0 0 0 94 6 15
2020 Legal services 31 38 6 25 0 0 0 68 25 15
2020 Administration and operations 48 28 8 12 4 0 0 76 16 25
2020 Human resources 42 47 5 5 0 0 0 89 5 20
2020 Information technology 30 41 10 19 0 0 0 70 19 10
2020 Policy 54 22 23 0 0 0 0 77 0 15
2020 Project management 49 20 20 10 0 0 0 70 10 10
2020 Other services to the public 50 23 14 5 9 0 0 72 14 20
2020 None of the above 56 19 6 12 6 0 0 75 19 15
2019 Client contact centre 48 44 0 8 0 0 0 92 8 10
2019 Federal regulators 44 29 4 13 10 0 0 73 23 45
2019 Compliance, inspection and enforcement 18 37 0 31 14 0 0 55 45 15
2019 Legal services 40 19 0 30 10 0 0 60 40 10
2019 Administration and operations 25 44 9 18 4 0 0 69 22 20
2019 Information technology 29 35 9 27 0 0 0 64 27 10
2019 Policy 27 18 36 10 0 10 0 50 11 10
2019 Other services to the public 54 36 5 5 0 0 0 89 5 15
2019 None of the above 25 35 16 9 15 0 0 60 24 10

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 41 6 3 2 0 0 89 5 55
2024 Compliance, inspection and enforcement 50 32 3 9 6 0 0 82 15 30
2024 Communications or public affairs 21 64 9 7 0 0 0 84 7 15
2024 Legal services 45 51 0 0 5 0 0 95 5 20
2024 Administration and operations 53 37 8 3 0 0 0 90 3 30
2024 Human resources 56 40 0 4 0 0 0 96 4 20
2024 Financial management 37 63 0 0 0 0 0 100 0 10
2024 Information technology 66 27 0 6 0 0 0 94 6 10
2024 Policy 49 37 7 0 7 0 0 86 7 15
2024 Project management 44 40 15 0 0 0 0 85 0 15
2024 Other services to the public 51 39 10 0 0 0 0 90 0 15
2024 None of the above 31 50 19 0 0 0 0 81 0 10
2022 Client contact centre 85 15 0 0 0 0 0 100 0 10
2022 Federal regulators 56 38 3 0 3 0 0 95 3 35
2022 Compliance, inspection and enforcement 58 36 0 6 0 0 0 94 6 15
2022 Legal services 59 19 13 8 0 0 0 78 8 15
2022 Administration and operations 54 40 6 0 0 0 0 94 0 15
2022 Human resources 55 45 0 0 0 0 0 100 0 15
2022 Policy 72 13 0 8 7 0 0 85 15 15
2020 Federal regulators 62 30 3 3 2 0 0 92 5 65
2020 Compliance, inspection and enforcement 51 33 7 10 0 0 0 83 10 30
2020 Communications or public affairs 47 47 6 0 0 0 0 94 0 15
2020 Legal services 62 31 6 0 0 0 0 94 0 15
2020 Administration and operations 60 24 12 0 4 0 0 84 4 25
2020 Human resources 53 37 11 0 0 0 0 89 0 20
2020 Information technology 30 41 30 0 0 0 0 70 0 10
2020 Policy 54 46 0 0 0 0 0 100 0 15
2020 Project management 49 30 10 0 10 0 0 79 10 10
2020 Other services to the public 68 14 9 0 9 0 0 81 9 20
2020 None of the above 59 35 6 0 0 0 0 94 0 15
2019 Client contact centre 56 28 8 8 0 0 0 84 8 10
2019 Federal regulators 55 24 11 4 6 0 0 79 10 45
2019 Compliance, inspection and enforcement 35 38 14 6 7 0 0 73 13 15
2019 Legal services 81 0 10 9 0 0 0 81 9 10
2019 Administration and operations 45 38 9 0 9 0 0 83 9 25
2019 Information technology 73 0 18 0 9 0 0 73 9 10
2019 Policy 53 28 10 10 0 0 0 81 10 10
2019 Other services to the public 86 14 0 0 0 0 0 100 0 15
2019 None of the above 59 31 0 9 0 0 0 91 9 10

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 35 33 19 7 5 0 0 68 13 55
2024 Compliance, inspection and enforcement 26 46 9 10 9 0 0 72 19 30
2024 Communications or public affairs 31 37 7 9 16 0 0 68 25 15
2024 Legal services 52 28 5 5 10 0 0 80 15 20
2024 Administration and operations 27 60 6 4 3 0 0 87 7 30
2024 Human resources 34 45 21 0 0 0 0 79 0 20
2024 Financial management 26 57 9 9 0 0 0 82 9 10
2024 Information technology 68 26 0 6 0 0 0 94 6 10
2024 Policy 26 30 15 16 14 0 0 56 29 15
2024 Project management 9 53 7 14 17 0 0 62 30 15
2024 Other services to the public 27 25 33 14 0 0 0 52 14 15
2024 None of the above 11 60 10 0 20 0 0 70 20 10
2022 Client contact centre 42 35 8 16 0 0 0 77 16 10
2022 Federal regulators 50 21 18 11 0 0 0 71 11 35
2022 Compliance, inspection and enforcement 41 41 6 12 0 0 0 82 12 15
2022 Legal services 41 26 13 8 12 0 0 67 20 15
2022 Administration and operations 38 56 0 0 0 6 0 100 0 15
2022 Human resources 64 30 0 7 0 0 0 93 7 15
2022 Policy 50 22 0 14 15 0 0 71 29 15
2020 Federal regulators 48 31 8 9 5 0 0 78 14 65
2020 Compliance, inspection and enforcement 39 31 13 16 0 0 0 71 16 30
2020 Communications or public affairs 40 42 18 0 0 0 0 82 0 15
2020 Legal services 49 25 13 6 0 6 0 80 7 15
2020 Administration and operations 56 24 8 4 8 0 0 80 12 25
2020 Human resources 47 42 5 0 5 0 0 89 5 20
2020 Information technology 19 31 31 0 19 0 0 50 19 10
2020 Policy 54 30 15 0 0 0 0 85 0 15
2020 Project management 39 40 10 0 10 0 0 79 10 10
2020 Other services to the public 40 28 9 14 9 0 0 68 23 20
2020 None of the above 47 35 6 6 6 0 0 82 12 15
2019 Client contact centre 31 40 9 20 0 0 0 71 20 10
2019 Federal regulators 45 33 4 2 17 0 0 77 19 45
2019 Compliance, inspection and enforcement 12 25 26 25 13 0 0 36 38 15
2019 Legal services 51 10 39 0 0 0 0 61 0 10
2019 Administration and operations 54 33 4 4 4 0 0 87 9 25
2019 Information technology 56 35 0 9 0 0 0 91 9 10
2019 Policy 43 48 0 10 0 0 0 90 10 10
2019 Other services to the public 47 36 11 5 0 0 0 83 5 15
2019 None of the above 36 33 0 24 7 0 0 69 31 10

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 49 37 7 5 2 0 0 86 7 55
2024 Compliance, inspection and enforcement 53 29 7 5 6 0 0 82 11 30
2024 Communications or public affairs 60 15 8 7 9 0 0 75 17 15
2024 Legal services 66 20 5 0 10 0 0 86 10 20
2024 Administration and operations 75 17 4 4 0 0 0 92 4 30
2024 Human resources 42 45 13 0 0 0 0 87 0 20
2024 Information technology 76 10 8 6 0 0 0 86 6 10
2024 Policy 26 35 32 0 6 0 0 61 6 15
2024 Project management 41 45 6 8 0 0 0 86 8 15
2024 Other services to the public 51 22 27 0 0 0 0 73 0 15
2024 None of the above 20 38 31 11 0 0 0 58 11 10
2022 Client contact centre 53 31 16 0 0 0 0 84 0 10
2022 Federal regulators 56 36 5 3 0 0 0 92 3 35
2022 Compliance, inspection and enforcement 47 41 6 7 0 0 0 88 7 15
2022 Legal services 40 39 7 8 6 0 0 80 14 15
2022 Administration and operations 78 22 0 0 0 0 0 100 0 15
2022 Human resources 56 37 0 7 0 0 0 93 7 15
2022 Policy 79 6 7 8 0 0 0 85 8 15
2020 Federal regulators 63 26 8 3 0 0 0 89 3 65
2020 Compliance, inspection and enforcement 47 29 20 3 0 0 0 77 3 30
2020 Communications or public affairs 58 42 0 0 0 0 0 100 0 15
2020 Legal services 68 26 0 6 0 0 0 94 6 15
2020 Administration and operations 64 28 8 0 0 0 0 92 0 25
2020 Human resources 55 28 11 6 0 0 0 83 6 20
2020 Information technology 30 31 20 19 0 0 0 60 19 10
2020 Policy 69 23 8 0 0 0 0 92 0 15
2020 Project management 59 20 10 0 10 0 0 79 10 10
2020 Other services to the public 38 23 24 0 10 0 5 65 10 20
2020 None of the above 43 44 0 13 0 0 0 87 13 15
2019 Client contact centre 66 34 0 0 0 0 0 100 0 10
2019 Federal regulators 57 28 9 2 4 0 0 85 6 45
2019 Compliance, inspection and enforcement 33 47 13 7 0 0 0 80 7 15
2019 Legal services 70 21 0 9 0 0 0 91 9 10
2019 Administration and operations 57 38 0 0 4 0 0 96 4 25
2019 Information technology 82 18 0 0 0 0 0 100 0 10
2019 Policy 63 37 0 0 0 0 0 100 0 10
2019 Other services to the public 76 13 11 0 0 0 0 89 0 15
2019 None of the above 43 50 0 7 0 0 0 93 7 10

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 34 29 11 17 8 0 2 63 25 55
2024 Compliance, inspection and enforcement 20 45 23 7 6 0 0 65 12 30
2024 Communications or public affairs 40 29 16 9 7 0 0 68 16 15
2024 Legal services 39 35 11 6 10 0 0 74 16 20
2024 Administration and operations 38 39 11 4 8 0 0 77 12 30
2024 Human resources 46 37 13 4 0 0 0 83 4 20
2024 Financial management 26 43 0 31 0 0 0 69 31 10
2024 Information technology 77 14 8 0 0 0 0 92 0 10
2024 Policy 17 29 17 24 14 0 0 46 37 15
2024 Project management 34 29 22 0 16 0 0 62 16 15
2024 Other services to the public 42 15 23 20 0 0 0 57 20 15
2024 None of the above 0 51 19 31 0 0 0 51 31 10
2022 Client contact centre 50 19 7 15 8 0 0 69 23 10
2022 Federal regulators 44 32 15 3 5 0 0 76 9 35
2022 Compliance, inspection and enforcement 29 37 18 11 6 0 0 66 17 15
2022 Legal services 22 44 6 22 6 0 0 66 28 15
2022 Administration and operations 40 49 12 0 0 0 0 88 0 15
2022 Human resources 47 53 0 0 0 0 0 100 0 15
2022 Policy 64 22 0 15 0 0 0 85 15 15
2020 Federal regulators 47 28 14 5 6 0 0 75 11 65
2020 Compliance, inspection and enforcement 35 36 10 16 0 3 0 73 17 30
2020 Communications or public affairs 13 68 13 0 6 0 0 81 6 15
2020 Legal services 44 24 13 13 0 6 0 73 14 15
2020 Administration and operations 52 24 12 8 4 0 0 76 12 25
2020 Human resources 47 47 5 0 0 0 0 95 0 20
2020 Information technology 40 10 31 19 0 0 0 50 19 10
2020 Policy 54 23 23 0 0 0 0 77 0 15
2020 Project management 29 40 10 10 0 10 0 77 11 10
2020 Other services to the public 19 47 14 10 5 0 5 70 15 20
2020 None of the above 35 30 12 18 6 0 0 64 24 15
2019 Client contact centre 10 64 0 10 8 0 8 80 20 10
2019 Federal regulators 44 27 10 6 12 0 0 71 19 45
2019 Compliance, inspection and enforcement 13 61 13 0 14 0 0 73 14 15
2019 Legal services 40 30 19 10 0 0 0 70 10 10
2019 Administration and operations 45 33 9 4 4 0 4 82 9 25
2019 Information technology 47 35 9 9 0 0 0 82 9 10
2019 Policy 34 56 0 10 0 0 0 90 10 10
2019 Other services to the public 27 50 11 0 5 7 0 83 6 15
2019 None of the above 36 25 15 15 9 0 0 62 24 10

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 38 29 17 5 10 0 2 67 15 55
2024 Compliance, inspection and enforcement 26 39 20 7 9 0 0 65 15 30
2024 Communications or public affairs 40 47 7 0 7 0 0 87 7 15
2024 Legal services 50 29 0 11 10 0 0 79 21 20
2024 Administration and operations 46 25 22 3 4 0 0 71 7 30
2024 Human resources 53 35 8 4 0 0 0 88 4 20
2024 Financial management 26 52 0 22 0 0 0 78 22 10
2024 Information technology 77 0 8 14 0 0 0 77 14 10
2024 Policy 32 23 15 15 14 0 0 55 29 15
2024 Project management 38 32 7 8 15 0 0 70 23 15
2024 Other services to the public 37 13 15 12 0 0 23 65 15 15
2024 None of the above 0 60 30 0 10 0 0 60 10 10
2022 Client contact centre 57 12 22 8 0 0 0 69 8 10
2022 Federal regulators 56 27 6 9 3 0 0 83 12 35
2022 Compliance, inspection and enforcement 41 41 12 6 0 0 0 82 6 15
2022 Legal services 49 25 6 14 6 0 0 73 20 15
2022 Administration and operations 42 40 18 0 0 0 0 82 0 15
2022 Human resources 70 30 0 0 0 0 0 100 0 15
2022 Policy 71 15 7 0 7 0 0 86 7 15
2020 Federal regulators 48 29 15 3 5 0 0 77 8 65
2020 Compliance, inspection and enforcement 36 35 16 13 0 0 0 71 13 30
2020 Communications or public affairs 30 59 11 0 0 0 0 89 0 15
2020 Legal services 31 37 6 13 6 6 0 73 20 15
2020 Administration and operations 48 36 8 4 4 0 0 84 8 25
2020 Human resources 53 37 11 0 0 0 0 89 0 20
2020 Information technology 40 31 10 19 0 0 0 70 19 10
2020 Policy 55 22 0 16 7 0 0 77 23 15
2020 Project management 30 49 10 10 0 0 0 79 10 10
2020 Other services to the public 31 23 18 5 14 4 5 60 20 20
2020 None of the above 29 41 18 6 6 0 0 70 12 15
2019 Client contact centre 28 46 16 10 0 0 0 74 10 10
2019 Federal regulators 46 27 11 4 11 2 0 74 15 45
2019 Compliance, inspection and enforcement 18 38 30 0 14 0 0 56 14 15
2019 Legal services 40 30 9 10 10 0 0 70 21 10
2019 Administration and operations 37 46 13 0 4 0 0 83 4 25
2019 Information technology 56 35 9 0 0 0 0 91 0 10
2019 Policy 45 36 10 0 10 0 0 81 10 10
2019 Other services to the public 48 47 0 0 5 0 0 95 5 15
2019 None of the above 45 31 15 0 9 0 0 76 9 10

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 38 35 14 9 5 0 0 73 13 55
2024 Compliance, inspection and enforcement 24 54 7 9 6 0 0 78 14 30
2024 Communications or public affairs 40 44 0 16 0 0 0 84 16 15
2024 Legal services 46 39 6 0 10 0 0 84 10 20
2024 Administration and operations 45 39 7 0 8 0 0 85 8 30
2024 Human resources 53 34 4 9 0 0 0 87 9 20
2024 Financial management 34 57 0 9 0 0 0 91 9 10
2024 Information technology 76 16 8 0 0 0 0 92 0 10
2024 Policy 24 38 24 7 7 0 0 62 14 15
2024 Project management 31 54 0 6 8 0 0 86 14 15
2024 Other services to the public 46 17 33 4 0 0 0 63 4 15
2024 None of the above 0 52 28 0 20 0 0 52 20 10
2022 Client contact centre 61 31 8 0 0 0 0 92 0 10
2022 Federal regulators 50 30 6 8 6 0 0 80 14 35
2022 Compliance, inspection and enforcement 47 35 12 6 0 0 0 82 6 15
2022 Legal services 47 27 12 14 0 0 0 74 14 15
2022 Administration and operations 52 34 6 7 0 0 0 87 7 15
2022 Human resources 56 36 8 0 0 0 0 92 0 15
2022 Policy 48 38 8 0 7 0 0 85 7 15
2020 Federal regulators 48 35 8 6 3 0 0 83 9 65
2020 Compliance, inspection and enforcement 49 29 9 13 0 0 0 77 13 30
2020 Communications or public affairs 52 48 0 0 0 0 0 100 0 15
2020 Legal services 32 56 6 0 0 6 0 93 0 15
2020 Administration and operations 54 17 8 17 4 0 0 70 21 25
2020 Human resources 32 42 5 16 5 0 0 74 21 20
2020 Information technology 40 30 20 0 10 0 0 69 10 10
2020 Policy 54 31 15 0 0 0 0 85 0 15
2020 Project management 49 41 0 10 0 0 0 90 10 10
2020 Other services to the public 41 28 4 14 5 4 5 75 20 20
2020 None of the above 47 41 6 0 6 0 0 88 6 15
2019 Client contact centre 48 44 0 8 0 0 0 92 8 10
2019 Federal regulators 49 27 6 2 13 0 2 78 15 45
2019 Compliance, inspection and enforcement 13 43 24 13 7 0 0 56 20 15
2019 Legal services 30 31 21 18 0 0 0 61 18 10
2019 Administration and operations 47 35 9 0 9 0 0 82 9 20
2019 Information technology 62 18 10 0 10 0 0 80 10 10
2019 Policy 63 37 0 0 0 0 0 100 0 10
2019 Other services to the public 58 37 0 0 0 0 6 100 0 15
2019 None of the above 27 41 0 25 7 0 0 68 32 10

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 42 46 5 2 2 2 2 91 4 55
2024 Compliance, inspection and enforcement 33 46 10 5 6 0 0 79 11 30
2024 Communications or public affairs 22 53 15 0 9 0 0 75 9 15
2024 Legal services 59 21 10 5 5 0 0 80 10 20
2024 Administration and operations 51 35 7 7 0 0 0 85 7 30
2024 Human resources 26 57 17 0 0 0 0 83 0 20
2024 Financial management 18 51 31 0 0 0 0 69 0 10
2024 Information technology 79 7 8 6 0 0 0 86 6 10
2024 Policy 24 38 24 14 0 0 0 62 14 15
2024 Project management 16 70 0 14 0 0 0 86 14 15
2024 Other services to the public 47 26 27 0 0 0 0 73 0 15
2024 None of the above 11 48 30 11 0 0 0 59 11 10
2022 Client contact centre 42 42 8 0 8 0 0 84 8 10
2022 Federal regulators 57 33 5 3 3 0 0 89 5 35
2022 Compliance, inspection and enforcement 41 42 7 0 5 6 0 87 6 15
2022 Legal services 48 32 6 14 0 0 0 80 14 15
2022 Administration and operations 77 12 12 0 0 0 0 88 0 15
2022 Human resources 71 22 7 0 0 0 0 93 0 15
2022 Policy 48 23 14 7 7 0 0 71 14 15
2020 Federal regulators 52 33 9 6 0 0 0 85 6 65
2020 Compliance, inspection and enforcement 52 29 13 0 6 0 0 81 6 30
2020 Communications or public affairs 35 59 6 0 0 0 0 94 0 15
2020 Legal services 49 44 6 0 0 0 0 94 0 15
2020 Administration and operations 66 21 8 4 0 0 0 87 4 25
2020 Human resources 42 47 5 5 0 0 0 89 5 20
2020 Information technology 30 20 31 10 9 0 0 50 19 10
2020 Policy 46 46 8 0 0 0 0 92 0 15
2020 Project management 49 30 0 10 10 0 0 79 21 10
2020 Other services to the public 36 32 9 14 9 0 0 68 23 20
2020 None of the above 41 41 6 12 0 0 0 82 12 15
2019 Client contact centre 48 52 0 0 0 0 0 100 0 10
2019 Federal regulators 52 29 9 2 8 0 0 81 10 45
2019 Compliance, inspection and enforcement 14 59 7 19 0 0 0 74 19 15
2019 Legal services 40 49 10 0 0 0 0 90 0 10
2019 Administration and operations 66 26 0 4 4 0 0 91 9 25
2019 Information technology 73 18 9 0 0 0 0 91 0 10
2019 Policy 72 28 0 0 0 0 0 100 0 10
2019 Other services to the public 71 18 0 11 0 0 0 89 11 15
2019 None of the above 27 56 17 0 0 0 0 83 0 10

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 50 25 12 9 4 0 0 75 13 55
2024 Compliance, inspection and enforcement 36 29 20 12 3 0 0 65 15 30
2024 Communications or public affairs 37 49 14 0 0 0 0 86 0 15
2024 Legal services 44 16 10 21 10 0 0 60 31 20
2024 Administration and operations 48 24 14 10 4 0 0 72 14 30
2024 Human resources 61 27 4 4 4 0 0 88 8 20
2024 Financial management 29 62 9 0 0 0 0 91 0 10
2024 Information technology 53 19 0 7 21 0 0 72 28 10
2024 Policy 39 36 17 0 8 0 0 75 8 15
2024 Project management 29 39 25 8 0 0 0 67 8 15
2024 Other services to the public 34 47 13 6 0 0 0 81 6 15
2024 None of the above 50 39 0 11 0 0 0 89 11 10
2022 Client contact centre 42 42 0 16 0 0 0 84 16 10
2022 Federal regulators 47 38 9 3 3 0 0 85 6 35
2022 Compliance, inspection and enforcement 41 30 12 6 12 0 0 70 17 15
2022 Legal services 43 39 6 13 0 0 0 81 13 15
2022 Administration and operations 34 42 18 0 6 0 0 76 6 15
2022 Human resources 64 22 14 0 0 0 0 86 0 15
2022 Policy 30 63 7 0 0 0 0 93 0 15
2020 Federal regulators 29 45 14 8 4 0 0 75 12 65
2020 Compliance, inspection and enforcement 27 42 19 3 9 0 0 69 12 30
2020 Communications or public affairs 41 24 23 12 0 0 0 65 12 15
2020 Legal services 19 54 13 13 0 0 0 74 13 15
2020 Administration and operations 52 20 12 4 12 0 0 72 16 25
2020 Human resources 53 21 0 16 11 0 0 74 26 20
2020 Information technology 10 30 40 10 10 0 0 40 20 10
2020 Policy 54 0 39 0 7 0 0 54 7 15
2020 Project management 50 50 0 0 0 0 0 100 0 10
2020 Other services to the public 42 24 24 0 9 0 0 67 9 20
2020 None of the above 47 35 6 6 6 0 0 82 12 15
2019 Client contact centre 66 26 0 0 8 0 0 92 8 10
2019 Federal regulators 26 41 19 8 7 0 0 67 14 45
2019 Compliance, inspection and enforcement 19 38 13 18 12 0 0 58 30 15
2019 Legal services 31 19 28 0 21 0 0 51 21 10
2019 Administration and operations 37 45 4 9 4 0 0 82 13 20
2019 Information technology 53 20 0 18 9 0 0 73 27 10
2019 Policy 62 18 20 0 0 0 0 80 0 10
2019 Other services to the public 65 24 5 5 0 0 0 89 5 15
2019 None of the above 19 66 0 7 8 0 0 84 16 10

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 21 17 31 20 9 0 1 30 38 55
2024 Compliance, inspection and enforcement 18 34 23 25 0 0 0 25 52 30
2024 Communications or public affairs 15 39 32 0 13 0 0 13 55 15
2024 Legal services 5 10 52 24 5 5 0 31 15 20
2024 Administration and operations 14 25 28 20 13 0 0 33 39 30
2024 Human resources 4 33 53 0 5 0 5 5 39 20
2024 Financial management 0 8 46 46 0 0 0 46 8 10
2024 Information technology 17 30 15 22 15 0 0 38 47 10
2024 Policy 14 31 46 0 0 0 9 0 49 15
2024 Project management 36 56 8 0 0 0 0 0 92 15
2024 Other services to the public 15 15 52 6 9 0 4 15 31 15
2024 None of the above 10 28 19 43 0 0 0 43 38 10
2022 Client contact centre 0 16 30 32 22 0 0 54 16 10
2022 Federal regulators 6 23 41 15 6 0 8 23 32 30
2022 Compliance, inspection and enforcement 23 25 24 23 0 0 6 24 51 15
2022 Legal services 7 20 58 15 0 0 0 15 27 15
2022 Administration and operations 12 12 35 24 6 0 11 33 27 15
2022 Human resources 15 7 29 33 16 0 0 49 22 15
2022 Policy 14 14 37 29 7 0 0 35 28 15
2020 Federal regulators 8 17 38 28 9 0 0 37 25 65
2020 Compliance, inspection and enforcement 3 19 42 26 10 0 0 36 22 30
2020 Communications or public affairs 5 23 53 6 6 6 0 13 30 15
2020 Legal services 19 6 31 13 25 6 0 40 27 15
2020 Administration and operations 12 16 44 16 8 0 4 25 29 25
2020 Human resources 11 32 26 11 21 0 0 32 42 20
2020 Information technology 30 50 20 0 0 0 0 0 80 10
2020 Policy 15 38 24 16 7 0 0 23 54 15
2020 Project management 10 10 29 40 10 0 0 51 21 10
2020 Other services to the public 18 23 14 23 18 0 5 43 43 20
2020 None of the above 12 18 29 24 17 0 0 41 30 15
2019 Client contact centre 10 30 26 18 8 8 0 28 44 10
2019 Federal regulators 13 14 39 20 15 0 0 35 26 45
2019 Compliance, inspection and enforcement 30 17 39 6 0 0 7 7 51 15
2019 Legal services 21 19 31 19 9 0 0 28 40 10
2019 Administration and operations 23 29 21 23 4 0 0 27 52 25
2019 Information technology 46 29 17 0 9 0 0 9 74 10
2019 Policy 0 10 42 20 28 0 0 48 10 10
2019 Other services to the public 0 24 22 33 20 0 0 54 24 15
2019 None of the above 19 33 15 24 9 0 0 33 52 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 22 18 25 19 15 0 2 34 41 55
2024 Compliance, inspection and enforcement 13 22 33 26 6 0 0 32 35 30
2024 Communications or public affairs 15 39 25 9 13 0 0 22 53 15
2024 Legal services 9 21 34 21 10 5 0 33 32 20
2024 Administration and operations 11 13 34 28 8 0 7 38 26 30
2024 Human resources 0 22 44 24 4 0 5 30 23 20
2024 Financial management 0 31 52 18 0 0 0 18 31 10
2024 Information technology 6 34 15 8 25 0 12 37 45 10
2024 Policy 23 45 23 0 9 0 0 9 68 15
2024 Project management 13 46 6 26 9 0 0 35 58 15
2024 Other services to the public 6 29 32 14 15 0 4 30 37 15
2024 None of the above 0 0 59 20 11 9 0 34 0 10
2022 Client contact centre 8 19 16 30 27 0 0 57 27 10
2022 Federal regulators 3 32 35 18 3 0 8 23 39 30
2022 Compliance, inspection and enforcement 0 24 53 10 6 0 6 18 26 15
2022 Legal services 0 26 45 29 0 0 0 29 26 15
2022 Administration and operations 6 13 23 36 12 0 11 54 21 15
2022 Human resources 8 7 36 25 16 0 8 45 16 15
2022 Policy 0 30 60 0 10 0 0 10 30 15
2020 Federal regulators 8 18 31 26 14 2 1 41 27 65
2020 Compliance, inspection and enforcement 3 16 23 26 20 10 0 52 22 30
2020 Communications or public affairs 17 11 24 30 12 6 0 44 30 15
2020 Legal services 13 13 31 19 18 6 0 39 27 15
2020 Administration and operations 12 12 28 24 19 0 4 45 25 25
2020 Human resources 0 0 26 31 37 0 5 72 0 20
2020 Information technology 19 0 51 20 9 0 0 30 19 10
2020 Policy 15 23 30 32 0 0 0 32 38 15
2020 Project management 0 10 10 31 39 10 0 78 11 10
2020 Other services to the public 4 18 23 36 9 0 9 50 25 20
2020 None of the above 18 12 24 30 17 0 0 47 30 15
2019 Client contact centre 0 16 30 18 26 10 0 49 18 10
2019 Federal regulators 9 15 31 17 19 4 4 40 26 45
2019 Compliance, inspection and enforcement 13 24 45 12 0 0 7 13 39 15
2019 Legal services 10 9 9 21 51 0 0 72 19 10
2019 Administration and operations 9 8 34 27 18 0 4 47 17 25
2019 Information technology 9 9 38 18 26 0 0 44 18 10
2019 Policy 0 22 30 20 28 0 0 48 22 10
2019 Other services to the public 5 5 35 20 27 0 7 51 11 15
2019 None of the above 17 0 40 8 28 7 0 39 18 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 7 25 16 32 16 0 3 50 33 55
2024 Compliance, inspection and enforcement 15 19 36 17 13 0 0 30 34 30
2024 Communications or public affairs 0 25 48 21 7 0 0 27 25 15
2024 Legal services 10 21 11 39 14 5 0 56 33 20
2024 Administration and operations 4 14 16 32 33 0 0 65 18 30
2024 Human resources 0 22 35 18 20 0 5 40 23 20
2024 Financial management 0 0 36 64 0 0 0 64 0 10
2024 Information technology 0 15 14 23 47 0 0 70 15 10
2024 Policy 0 8 29 45 17 0 0 62 8 15
2024 Project management 21 43 18 18 0 0 0 18 64 15
2024 Other services to the public 10 0 28 44 18 0 0 62 10 15
2024 None of the above 0 19 50 22 9 0 0 31 19 10
2022 Client contact centre 0 8 9 30 54 0 0 84 8 10
2022 Federal regulators 6 12 32 26 17 0 8 46 19 35
2022 Compliance, inspection and enforcement 6 6 29 48 11 0 0 60 11 15
2022 Legal services 8 12 32 48 0 0 0 48 20 15
2022 Administration and operations 0 0 30 30 35 0 6 69 0 15
2022 Human resources 8 36 17 15 24 0 0 39 44 15
2022 Policy 0 15 28 48 10 0 0 57 15 15
2020 Federal regulators 5 6 30 41 19 0 0 60 11 65
2020 Compliance, inspection and enforcement 3 16 16 39 26 0 0 65 19 30
2020 Communications or public affairs 6 11 53 6 12 12 0 20 20 15
2020 Legal services 13 6 31 37 6 6 0 46 20 15
2020 Administration and operations 8 12 28 32 16 0 4 50 21 25
2020 Human resources 5 21 16 16 37 0 5 56 28 20
2020 Information technology 30 40 31 0 0 0 0 0 69 10
2020 Policy 0 30 31 24 15 0 0 39 30 15
2020 Project management 0 0 41 29 30 0 0 59 0 10
2020 Other services to the public 4 18 27 28 18 0 5 47 24 20
2020 None of the above 6 18 24 24 29 0 0 53 24 15
2019 Client contact centre 0 8 26 28 30 8 0 63 9 10
2019 Federal regulators 13 11 29 19 29 0 0 48 23 45
2019 Compliance, inspection and enforcement 17 17 38 21 0 0 7 22 37 15
2019 Legal services 21 19 9 31 19 0 0 51 40 10
2019 Administration and operations 9 16 13 35 23 0 4 61 26 25
2019 Information technology 27 27 26 9 11 0 0 20 55 10
2019 Policy 0 0 42 21 37 0 0 58 0 10
2019 Other services to the public 5 0 17 30 48 0 0 78 5 15
2019 None of the above 16 15 15 27 28 0 0 55 30 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 21 20 24 18 16 0 0 34 41 55
2024 Compliance, inspection and enforcement 12 24 27 24 10 3 0 35 38 30
2024 Communications or public affairs 24 31 16 7 22 0 0 29 55 15
2024 Legal services 21 5 30 9 34 0 0 44 26 20
2024 Administration and operations 11 18 21 10 34 3 3 47 31 30
2024 Human resources 13 17 30 21 14 0 5 36 32 20
2024 Financial management 0 16 54 22 8 0 0 30 16 10
2024 Information technology 13 8 33 15 20 0 10 39 24 10
2024 Policy 0 8 62 30 0 0 0 30 8 15
2024 Project management 39 21 27 6 6 0 0 13 60 15
2024 Other services to the public 10 23 21 29 13 0 4 44 35 15
2024 None of the above 11 29 21 9 21 0 9 33 43 10
2022 Client contact centre 0 23 24 7 46 0 0 53 23 10
2022 Federal regulators 17 25 16 16 18 0 8 36 46 35
2022 Compliance, inspection and enforcement 17 13 25 29 11 0 6 42 32 15
2022 Legal services 13 20 12 33 22 0 0 55 33 15
2022 Administration and operations 0 12 25 29 34 0 0 63 12 15
2022 Human resources 8 29 7 22 34 0 0 56 37 15
2022 Policy 7 21 9 46 16 0 0 63 28 15
2020 Federal regulators 18 11 9 40 20 2 0 61 30 65
2020 Compliance, inspection and enforcement 6 10 23 34 27 0 0 61 16 30
2020 Communications or public affairs 0 17 36 23 18 6 0 44 18 15
2020 Legal services 13 12 37 13 19 6 0 34 26 15
2020 Administration and operations 8 12 36 24 12 0 8 39 22 25
2020 Human resources 16 21 11 10 37 0 5 50 39 20
2020 Information technology 69 31 0 0 0 0 0 0 100 10
2020 Policy 0 8 38 40 15 0 0 54 8 15
2020 Project management 0 10 10 41 39 0 0 80 10 10
2020 Other services to the public 4 18 9 32 27 0 9 65 25 20
2020 None of the above 6 30 24 18 23 0 0 41 36 15
2019 Client contact centre 8 16 0 40 28 0 8 74 26 10
2019 Federal regulators 19 22 22 18 14 2 2 33 44 45
2019 Compliance, inspection and enforcement 30 24 18 14 6 0 7 22 58 15
2019 Legal services 30 19 10 10 30 0 0 40 49 10
2019 Administration and operations 21 4 30 23 14 0 9 40 27 25
2019 Information technology 53 9 29 0 9 0 0 9 62 10
2019 Policy 0 31 0 31 37 0 0 69 31 10
2019 Other services to the public 5 5 24 24 41 0 0 65 11 15
2019 None of the above 30 0 17 27 19 0 7 49 33 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 9 9 16 33 19 8 8 60 21 55
2024 Compliance, inspection and enforcement 3 3 13 36 35 7 3 79 7 30
2024 Communications or public affairs 0 15 34 29 22 0 0 51 15 15
2024 Legal services 5 14 6 31 25 10 10 69 24 20
2024 Administration and operations 4 11 24 14 38 3 6 58 16 30
2024 Human resources 0 0 53 17 25 0 5 44 0 20
2024 Financial management 0 0 52 48 0 0 0 48 0 10
2024 Information technology 0 0 29 17 44 10 0 68 0 10
2024 Policy 0 15 24 29 24 0 9 58 16 15
2024 Project management 14 22 23 18 16 0 6 36 39 15
2024 Other services to the public 5 6 33 19 15 17 4 44 14 15
2024 None of the above 0 20 21 10 31 19 0 50 24 10
2022 Client contact centre 0 9 35 22 34 0 0 57 9 10
2022 Federal regulators 14 16 21 28 15 0 8 46 32 35
2022 Compliance, inspection and enforcement 0 5 17 49 23 6 0 76 6 15
2022 Legal services 6 13 39 29 0 7 6 33 22 15
2022 Administration and operations 11 12 22 19 24 5 6 49 26 15
2022 Human resources 7 32 37 8 16 0 0 24 39 15
2022 Policy 8 21 7 46 9 0 10 61 31 15
2020 Federal regulators 2 5 22 43 26 2 1 71 7 65
2020 Compliance, inspection and enforcement 0 6 16 42 26 10 0 76 7 30
2020 Communications or public affairs 0 5 12 29 36 18 0 79 7 15
2020 Legal services 0 6 12 50 25 6 0 81 7 15
2020 Administration and operations 4 12 20 36 15 4 8 59 18 25
2020 Human resources 0 11 37 21 32 0 0 53 11 20
2020 Information technology 40 19 31 10 0 0 0 10 59 10
2020 Policy 0 7 8 70 15 0 0 85 7 15
2020 Project management 0 0 30 20 29 20 0 62 0 10
2020 Other services to the public 14 0 18 32 22 5 9 63 16 20
2020 None of the above 6 12 12 24 47 0 0 70 18 15
2019 Client contact centre 0 26 28 28 10 8 0 41 28 10
2019 Federal regulators 11 4 30 27 23 0 4 52 16 45
2019 Compliance, inspection and enforcement 0 6 26 37 13 12 7 61 7 15
2019 Legal services 0 10 18 21 51 0 0 72 10 10
2019 Administration and operations 9 25 38 10 10 9 0 21 37 25
2019 Information technology 27 35 18 0 9 11 0 10 69 10
2019 Policy 8 0 8 39 44 0 0 83 8 10
2019 Other services to the public 0 17 6 29 48 0 0 77 17 15
2019 None of the above 7 7 32 27 19 7 0 49 16 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 18 24 23 24 10 0 2 34 43 55
2024 Compliance, inspection and enforcement 12 25 27 23 7 3 4 32 39 30
2024 Communications or public affairs 24 39 6 15 15 0 0 30 63 15
2024 Legal services 14 14 25 21 16 0 11 41 31 20
2024 Administration and operations 4 32 39 17 9 0 0 26 35 30
2024 Human resources 0 18 20 34 14 0 15 55 21 20
2024 Financial management 0 31 33 29 8 0 0 37 31 10
2024 Information technology 0 22 8 26 33 10 0 66 24 10
2024 Policy 14 24 31 15 16 0 0 31 38 15
2024 Project management 14 35 33 18 0 0 0 18 49 15
2024 Other services to the public 6 4 52 29 9 0 0 38 10 15
2024 None of the above 0 0 50 32 9 0 9 45 0 10
2022 Client contact centre 0 0 43 27 22 0 8 53 0 10
2022 Federal regulators 9 27 31 26 0 0 8 28 38 35
2022 Compliance, inspection and enforcement 0 31 29 29 5 6 0 37 33 15
2022 Legal services 0 25 12 48 16 0 0 63 25 15
2022 Administration and operations 11 16 24 19 29 0 0 48 28 15
2022 Human resources 0 7 36 23 34 0 0 57 7 15
2022 Policy 7 8 36 31 18 0 0 49 15 15
2020 Federal regulators 3 17 40 26 11 2 2 38 21 65
2020 Compliance, inspection and enforcement 3 6 32 39 20 0 0 59 9 30
2020 Communications or public affairs 6 17 6 36 30 6 0 70 24 15
2020 Legal services 13 12 25 12 25 6 6 43 28 15
2020 Administration and operations 8 16 16 28 24 4 4 57 26 25
2020 Human resources 0 5 26 26 37 0 5 67 6 20
2020 Information technology 19 20 41 10 9 0 0 19 40 10
2020 Policy 7 15 46 24 8 0 0 32 22 15
2020 Project management 0 20 30 19 30 0 0 49 20 10
2020 Other services to the public 13 18 23 23 18 0 5 43 33 20
2020 None of the above 12 24 12 24 23 6 0 50 38 15
2019 Client contact centre 9 9 22 22 39 0 0 61 17 10
2019 Federal regulators 4 17 29 28 18 4 0 48 22 45
2019 Compliance, inspection and enforcement 21 20 32 13 0 7 8 15 48 15
2019 Legal services 19 10 28 10 31 0 0 42 30 10
2019 Administration and operations 4 12 47 24 4 9 0 31 18 25
2019 Information technology 18 9 17 27 29 0 0 56 27 10
2019 Policy 0 0 20 43 37 0 0 80 0 10
2019 Other services to the public 5 0 11 25 59 0 0 84 5 15
2019 None of the above 8 17 15 26 27 7 0 57 27 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 3 11 31 25 29 0 0 55 14 55
2024 Compliance, inspection and enforcement 10 15 29 29 17 0 0 45 25 30
2024 Communications or public affairs 0 0 39 37 23 0 0 61 0 15
2024 Legal services 0 0 15 42 23 5 15 82 0 20
2024 Administration and operations 0 4 28 23 41 0 4 67 4 30
2024 Human resources 0 5 17 30 34 0 15 74 6 20
2024 Financial management 0 41 26 18 15 0 0 33 41 10
2024 Information technology 0 0 0 0 100 0 0 100 0 10
2024 Policy 0 0 22 56 22 0 0 78 0 15
2024 Project management 0 15 36 26 23 0 0 49 15 15
2024 Other services to the public 6 0 22 23 32 4 13 66 7 15
2024 None of the above 0 10 31 59 0 0 0 59 10 10
2022 Client contact centre 0 0 0 28 64 0 8 100 0 10
2022 Federal regulators 0 12 21 36 26 0 4 65 12 35
2022 Compliance, inspection and enforcement 13 7 12 40 23 0 6 67 21 15
2022 Legal services 0 12 13 18 50 7 0 73 13 15
2022 Administration and operations 0 13 29 17 41 0 0 58 13 15
2022 Human resources 0 0 37 30 33 0 0 63 0 15
2022 Policy 0 0 44 31 26 0 0 56 0 15
2020 Federal regulators 2 8 28 41 22 0 0 63 9 65
2020 Compliance, inspection and enforcement 3 16 16 42 23 0 0 65 20 30
2020 Communications or public affairs 0 17 24 35 18 6 0 56 18 15
2020 Legal services 0 13 38 19 24 6 0 46 13 15
2020 Administration and operations 4 20 16 28 25 0 8 57 26 25
2020 Human resources 5 11 11 42 32 0 0 74 16 20
2020 Information technology 10 0 31 41 18 0 0 59 10 10
2020 Policy 0 8 37 39 16 0 0 55 8 15
2020 Project management 0 0 10 60 30 0 0 90 0 10
2020 Other services to the public 4 5 23 41 23 0 5 67 10 20
2020 None of the above 0 24 29 36 11 0 0 47 24 15
2019 Client contact centre 8 10 8 38 36 0 0 74 18 10
2019 Federal regulators 4 4 30 23 39 0 0 61 9 45
2019 Compliance, inspection and enforcement 0 14 24 43 12 0 7 59 15 15
2019 Legal services 0 0 60 10 30 0 0 40 0 10
2019 Administration and operations 0 4 30 30 31 0 4 64 4 25
2019 Information technology 9 9 18 38 26 0 0 64 18 10
2019 Policy 0 0 27 21 52 0 0 73 0 10
2019 Other services to the public 0 0 5 37 58 0 0 95 0 15
2019 None of the above 0 0 27 22 44 0 7 71 0 10
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 32 25 19 7 5 5 7 65 14 55
2024 Compliance, inspection and enforcement 24 17 26 9 3 16 6 52 15 30
2024 Communications or public affairs 9 33 45 0 7 0 7 44 7 15
2024 Legal services 39 11 14 11 5 0 20 63 19 20
2024 Administration and operations 26 28 16 4 3 19 4 70 9 30
2024 Human resources 34 21 9 0 0 26 10 86 0 20
2024 Financial management 8 42 20 0 9 0 22 64 11 10
2024 Information technology 46 30 15 0 8 0 0 76 8 10
2024 Policy 33 22 15 14 0 0 17 66 16 15
2024 Project management 18 43 6 24 0 0 8 67 26 15
2024 Other services to the public 36 21 34 0 0 5 4 62 0 15
2024 None of the above 21 50 20 0 10 0 0 71 10 10
2022 Client contact centre 46 16 15 8 8 0 8 67 17 10
2022 Federal regulators 28 32 23 0 0 9 9 72 0 35
2022 Compliance, inspection and enforcement 28 41 12 0 0 6 12 85 0 15
2022 Legal services 42 6 21 12 12 0 6 52 26 15
2022 Administration and operations 23 34 25 0 0 18 0 70 0 15
2022 Human resources 45 31 7 0 0 17 0 91 0 15
2022 Policy 43 0 13 7 7 7 22 61 20 15
2020 Federal regulators 33 30 19 2 6 6 4 70 9 65
2020 Compliance, inspection and enforcement 29 35 22 0 0 10 3 74 0 30
2020 Communications or public affairs 23 47 12 0 0 6 12 86 0 15
2020 Legal services 31 13 25 0 0 19 13 63 0 15
2020 Administration and operations 28 20 24 12 4 0 12 54 19 25
2020 Human resources 47 26 5 5 0 16 0 87 6 20
2020 Information technology 19 10 41 10 19 0 0 30 30 10
2020 Policy 53 16 8 8 0 8 8 82 9 15
2020 Project management 39 20 0 10 0 31 0 85 15 10
2020 Other services to the public 27 18 14 5 4 23 9 66 13 20
2020 None of the above 41 30 6 0 12 0 12 80 13 15
2019 Client contact centre 38 10 8 8 8 20 8 67 22 10
2019 Federal regulators 22 27 16 10 11 5 9 57 25 45
2019 Compliance, inspection and enforcement 14 33 30 13 0 10 0 52 14 15
2019 Legal services 61 21 9 9 0 0 0 82 9 10
2019 Administration and operations 28 29 13 4 13 9 4 66 20 25
2019 Information technology 64 18 18 0 0 0 0 82 0 10
2019 Policy 55 28 0 8 0 0 10 91 9 10
2019 Other services to the public 41 26 16 12 0 5 0 70 13 15
2019 None of the above 43 43 0 0 0 15 0 100 0 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 50 29 7 10 3 0 0 79 14 55
2024 Compliance, inspection and enforcement 43 33 6 9 6 3 0 78 15 30
2024 Communications or public affairs 61 32 0 0 0 7 0 100 0 15
2024 Legal services 60 25 5 5 5 0 0 85 10 20
2024 Administration and operations 58 25 3 4 10 0 0 83 13 30
2024 Human resources 78 13 9 0 0 0 0 91 0 20
2024 Financial management 56 36 0 9 0 0 0 91 9 10
2024 Information technology 52 23 17 8 0 0 0 75 8 10
2024 Policy 26 44 0 15 7 8 0 76 24 15
2024 Project management 50 22 0 28 0 0 0 72 28 15
2024 Other services to the public 50 16 23 6 0 5 0 70 6 15
2024 None of the above 40 51 9 0 0 0 0 91 0 10
2022 Client contact centre 53 32 7 0 8 0 0 85 8 10
2022 Federal regulators 53 36 5 6 0 0 0 88 6 35
2022 Compliance, inspection and enforcement 60 35 0 0 0 6 0 100 0 15
2022 Legal services 48 26 0 14 6 7 0 79 21 15
2022 Administration and operations 81 6 7 0 0 6 0 92 0 15
2022 Human resources 77 23 0 0 0 0 0 100 0 15
2022 Policy 86 7 0 0 7 0 0 93 7 15
2020 Federal regulators 62 24 6 5 3 0 0 86 8 65
2020 Compliance, inspection and enforcement 55 32 9 0 0 3 0 90 0 30
2020 Communications or public affairs 50 37 6 0 0 6 0 93 0 15
2020 Legal services 44 31 19 0 0 6 0 80 0 15
2020 Administration and operations 58 21 8 4 8 0 0 79 13 25
2020 Human resources 84 11 5 0 0 0 0 95 0 20
2020 Information technology 19 19 20 41 0 0 0 39 41 10
2020 Policy 69 24 0 8 0 0 0 92 8 15
2020 Project management 59 10 10 0 10 10 0 77 11 10
2020 Other services to the public 50 23 4 9 5 4 5 80 15 20
2020 None of the above 64 18 12 0 6 0 0 82 6 15
2019 Client contact centre 38 38 0 16 8 0 0 76 24 10
2019 Federal regulators 51 24 10 9 6 0 0 75 15 45
2019 Compliance, inspection and enforcement 22 59 0 13 7 0 0 80 20 15
2019 Legal services 63 37 0 0 0 0 0 100 0 10
2019 Administration and operations 41 33 13 4 9 0 0 74 13 25
2019 Information technology 74 17 0 9 0 0 0 91 9 10
2019 Policy 63 18 19 0 0 0 0 81 0 10
2019 Other services to the public 50 33 0 6 0 11 0 94 6 15
2019 None of the above 50 26 7 9 7 0 0 76 17 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 64 21 10 3 2 0 0 85 5 55
2024 Compliance, inspection and enforcement 46 40 9 6 0 0 0 85 6 30
2024 Communications or public affairs 55 38 0 7 0 0 0 93 7 15
2024 Legal services 75 20 0 0 5 0 0 95 5 20
2024 Administration and operations 62 31 3 0 3 0 0 94 3 30
2024 Human resources 74 26 0 0 0 0 0 100 0 20
2024 Financial management 75 17 9 0 0 0 0 91 0 10
2024 Information technology 69 14 17 0 0 0 0 83 0 10
2024 Policy 56 28 7 0 8 0 0 84 8 15
2024 Project management 56 27 9 8 0 0 0 83 8 15
2024 Other services to the public 51 20 29 0 0 0 0 71 0 15
2024 None of the above 40 60 0 0 0 0 0 100 0 10
2022 Client contact centre 69 9 23 0 0 0 0 77 0 10
2022 Federal regulators 62 35 3 0 0 0 0 97 0 35
2022 Compliance, inspection and enforcement 77 23 0 0 0 0 0 100 0 15
2022 Legal services 75 12 6 0 0 7 0 94 0 15
2022 Administration and operations 82 12 6 0 0 0 0 94 0 15
2022 Human resources 78 15 0 7 0 0 0 93 7 15
2022 Policy 86 0 0 14 0 0 0 86 14 15
2020 Federal regulators 69 23 5 2 2 0 0 92 3 65
2020 Compliance, inspection and enforcement 65 22 9 3 0 0 0 88 3 30
2020 Communications or public affairs 70 30 0 0 0 0 0 100 0 15
2020 Legal services 75 25 0 0 0 0 0 100 0 15
2020 Administration and operations 52 28 8 8 4 0 0 80 12 25
2020 Human resources 84 11 5 0 0 0 0 95 0 20
2020 Information technology 30 30 31 10 0 0 0 59 10 10
2020 Policy 85 8 0 8 0 0 0 92 8 15
2020 Project management 70 20 0 10 0 0 0 90 10 10
2020 Other services to the public 59 28 0 4 0 5 5 95 5 20
2020 None of the above 76 24 0 0 0 0 0 100 0 15
2019 Client contact centre 48 28 24 0 0 0 0 76 0 10
2019 Federal regulators 47 38 7 4 4 0 0 84 9 45
2019 Compliance, inspection and enforcement 53 34 8 6 0 0 0 86 6 15
2019 Legal services 81 19 0 0 0 0 0 100 0 10
2019 Administration and operations 49 34 4 8 4 0 0 84 12 25
2019 Information technology 73 18 0 9 0 0 0 91 9 10
2019 Policy 74 18 8 0 0 0 0 92 0 10
2019 Other services to the public 46 42 5 7 0 0 0 88 7 15
2019 None of the above 41 50 0 9 0 0 0 91 9 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 49 38 11 2 0 0 0 87 2 55
2024 Compliance, inspection and enforcement 33 46 15 3 0 3 0 81 3 30
2024 Communications or public affairs 56 31 7 7 0 0 0 87 7 15
2024 Legal services 59 31 0 5 5 0 0 90 10 20
2024 Administration and operations 54 27 3 8 3 0 4 85 11 30
2024 Human resources 60 35 4 0 0 0 0 96 0 20
2024 Financial management 44 25 22 0 0 9 0 76 0 10
2024 Information technology 58 34 8 0 0 0 0 92 0 10
2024 Policy 41 36 0 16 7 0 0 77 23 15
2024 Project management 32 46 6 15 0 0 0 78 15 15
2024 Other services to the public 43 23 29 0 0 5 0 70 0 15
2024 None of the above 31 69 0 0 0 0 0 100 0 10
2022 Client contact centre 61 16 15 0 8 0 0 77 8 10
2022 Federal regulators 59 27 5 9 0 0 0 86 9 35
2022 Compliance, inspection and enforcement 60 34 6 0 0 0 0 94 0 15
2022 Legal services 47 45 8 0 0 0 0 92 0 15
2022 Administration and operations 60 24 5 0 0 11 0 94 0 15
2022 Human resources 78 15 0 7 0 0 0 93 7 15
2022 Policy 86 7 0 0 7 0 0 93 7 15
2020 Federal regulators 57 25 13 3 2 0 0 83 5 65
2020 Compliance, inspection and enforcement 52 25 13 3 0 7 0 83 4 30
2020 Communications or public affairs 41 47 12 0 0 0 0 88 0 15
2020 Legal services 68 19 6 0 0 6 0 93 0 15
2020 Administration and operations 44 36 8 8 4 0 0 80 12 25
2020 Human resources 63 37 0 0 0 0 0 100 0 20
2020 Information technology 19 40 20 20 0 0 0 59 20 10
2020 Policy 62 24 14 0 0 0 0 86 0 15
2020 Project management 49 30 0 0 10 0 10 89 11 10
2020 Other services to the public 36 32 14 4 0 9 5 79 5 20
2020 None of the above 58 18 18 0 6 0 0 76 6 15
2019 Client contact centre 28 54 0 18 0 0 0 82 18 10
2019 Federal regulators 53 30 11 2 4 0 0 83 7 45
2019 Compliance, inspection and enforcement 30 32 18 7 7 6 0 66 15 15
2019 Legal services 72 19 9 0 0 0 0 91 0 10
2019 Administration and operations 49 42 4 0 4 0 0 91 4 25
2019 Information technology 65 17 0 9 0 0 9 90 10 10
2019 Policy 45 45 10 0 0 0 0 90 0 10
2019 Other services to the public 40 49 5 0 0 5 0 94 0 15
2019 None of the above 50 33 7 9 0 0 0 83 9 10

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 19 15 7 4 3 5 72 11 55
2024 Compliance, inspection and enforcement 35 33 16 3 3 9 0 75 7 30
2024 Communications or public affairs 25 36 8 0 7 0 25 81 9 15
2024 Legal services 35 24 0 4 10 6 21 80 20 20
2024 Administration and operations 51 18 10 3 10 4 3 75 15 30
2024 Human resources 34 26 23 8 0 4 5 65 9 20
2024 Financial management 27 34 8 0 0 31 0 89 0 10
2024 Information technology 64 14 7 0 15 0 0 78 15 10
2024 Policy 47 23 6 7 0 8 8 84 9 15
2024 Project management 32 54 6 0 0 7 0 93 0 15
2024 Other services to the public 32 15 39 0 0 15 0 54 0 15
2024 None of the above 41 0 29 0 10 11 9 52 12 10
2022 Client contact centre 27 26 16 0 8 22 0 69 10 10
2022 Federal regulators 49 28 5 0 0 8 9 93 0 35
2022 Compliance, inspection and enforcement 58 23 12 7 0 0 0 81 7 15
2022 Legal services 25 40 0 0 6 20 9 91 9 15
2022 Administration and operations 42 24 17 6 6 5 0 69 12 15
2022 Human resources 62 14 16 0 0 0 8 83 0 15
2022 Policy 48 24 6 0 0 0 22 92 0 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 52 13 15 7 4 5 5 72 12 55
2024 Compliance, inspection and enforcement 35 30 16 6 3 9 0 72 10 30
2024 Communications or public affairs 31 29 8 0 7 0 25 81 9 15
2024 Legal services 35 24 0 4 5 11 21 86 14 20
2024 Administration and operations 51 21 10 3 4 11 0 81 8 30
2024 Human resources 30 30 19 4 0 13 5 72 5 20
2024 Financial management 27 34 0 8 0 31 0 89 11 10
2024 Information technology 54 23 7 0 15 0 0 78 15 10
2024 Policy 39 23 14 0 0 17 8 82 0 15
2024 Project management 38 47 7 0 0 7 0 92 0 15
2024 Other services to the public 41 14 13 7 0 24 0 72 10 15
2024 None of the above 52 0 29 0 10 0 9 58 11 10
2022 Client contact centre 35 35 0 8 8 15 0 82 18 10
2022 Federal regulators 46 18 15 0 0 12 9 81 0 35
2022 Compliance, inspection and enforcement 53 28 19 0 0 0 0 81 0 15
2022 Legal services 38 27 0 0 6 20 9 91 9 15
2022 Administration and operations 36 36 11 0 12 5 0 76 12 15
2022 Human resources 69 15 8 0 0 0 8 92 0 15
2022 Policy 48 7 6 0 0 10 28 90 0 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 25 17 3 2 0 5 77 5 55
2024 Compliance, inspection and enforcement 52 34 6 3 3 3 0 88 6 30
2024 Communications or public affairs 45 30 19 0 0 0 7 80 0 15
2024 Legal services 65 10 10 0 0 0 15 89 0 20
2024 Administration and operations 51 23 15 4 0 4 3 80 4 30
2024 Human resources 45 28 17 0 0 0 9 81 0 20
2024 Financial management 43 15 10 9 0 0 22 75 12 10
2024 Information technology 75 17 8 0 0 0 0 92 0 10
2024 Policy 54 30 7 0 0 0 8 92 0 15
2024 Project management 54 6 24 6 0 0 9 66 7 15
2024 Other services to the public 55 12 29 5 0 0 0 67 5 15
2024 None of the above 51 9 19 0 0 11 9 76 0 10
2022 Client contact centre 35 43 15 0 0 8 0 84 0 10
2022 Federal regulators 52 38 6 3 0 0 0 90 3 35
2022 Compliance, inspection and enforcement 59 31 11 0 0 0 0 89 0 15
2022 Legal services 46 47 0 0 0 0 7 100 0 15
2022 Administration and operations 59 29 12 0 0 0 0 88 0 15
2022 Human resources 70 7 8 0 0 0 15 91 0 15
2022 Policy 45 48 7 0 0 0 0 93 0 15
2020 Federal regulators 55 23 14 5 2 0 2 79 6 65
2020 Compliance, inspection and enforcement 51 23 20 3 0 3 0 76 3 30
2020 Communications or public affairs 52 30 18 0 0 0 0 82 0 15
2020 Legal services 68 13 12 0 0 6 0 87 0 15
2020 Administration and operations 40 20 16 8 8 4 4 65 18 25
2020 Human resources 64 21 0 0 5 10 0 94 6 20
2020 Information technology 69 20 10 0 0 0 0 90 0 10
2020 Policy 61 31 8 0 0 0 0 92 0 15
2020 Project management 39 41 10 0 0 10 0 89 0 10
2020 Other services to the public 50 13 14 0 0 9 14 82 0 20
2020 None of the above 44 25 6 6 0 6 12 84 8 15
2019 Client contact centre 54 18 28 0 0 0 0 72 0 10
2019 Federal regulators 61 21 9 2 2 2 2 86 5 45
2019 Compliance, inspection and enforcement 50 23 27 0 0 0 0 73 0 15
2019 Legal services 61 28 10 0 0 0 0 90 0 10
2019 Administration and operations 45 25 13 4 4 0 9 77 9 25
2019 Information technology 62 20 18 0 0 0 0 82 0 10
2019 Policy 63 28 10 0 0 0 0 90 0 10
2019 Other services to the public 52 25 17 5 0 0 0 77 5 15
2019 None of the above 36 48 0 17 0 0 0 83 17 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 46 32 5 11 3 0 2 80 15 55
2024 Compliance, inspection and enforcement 45 37 9 3 7 0 0 82 9 30
2024 Communications or public affairs 38 32 7 17 7 0 0 70 23 15
2024 Legal services 50 25 5 9 11 0 0 75 20 20
2024 Administration and operations 51 32 9 7 0 0 0 83 7 30
2024 Human resources 61 21 13 0 5 0 0 82 5 20
2024 Financial management 42 27 0 31 0 0 0 69 31 10
2024 Information technology 51 49 0 0 0 0 0 100 0 10
2024 Policy 71 0 7 23 0 0 0 71 23 15
2024 Project management 50 29 0 21 0 0 0 79 21 15
2024 Other services to the public 55 22 0 0 23 0 0 77 23 15
2024 None of the above 61 29 0 0 0 0 9 100 0 10
2022 Client contact centre 61 24 15 0 0 0 0 85 0 10
2022 Federal regulators 53 27 9 12 0 0 0 80 12 35
2022 Compliance, inspection and enforcement 52 36 7 6 0 0 0 88 6 15
2022 Legal services 28 19 28 7 12 6 0 50 20 15
2022 Administration and operations 58 23 13 6 0 0 0 81 6 15
2022 Human resources 55 45 0 0 0 0 0 100 0 15
2022 Policy 63 23 0 0 14 0 0 86 14 15
2020 Federal regulators 60 22 14 2 2 2 0 83 3 65
2020 Compliance, inspection and enforcement 52 32 6 7 0 3 0 87 7 30
2020 Communications or public affairs 40 42 12 6 0 0 0 82 6 15
2020 Legal services 44 43 0 6 0 6 0 93 7 15
2020 Administration and operations 47 20 4 8 16 0 4 71 25 25
2020 Human resources 64 31 5 0 0 0 0 95 0 20
2020 Information technology 40 51 0 9 0 0 0 91 9 10
2020 Policy 61 23 16 0 0 0 0 84 0 15
2020 Project management 60 20 20 0 0 0 0 80 0 10
2020 Other services to the public 51 27 14 4 0 0 5 81 5 20
2020 None of the above 59 18 6 6 6 0 5 81 12 15
2019 Client contact centre 36 46 18 0 0 0 0 82 0 10
2019 Federal regulators 58 25 9 4 4 0 0 83 8 45
2019 Compliance, inspection and enforcement 44 33 13 6 0 5 0 81 6 15
2019 Legal services 52 30 0 18 0 0 0 82 18 10
2019 Administration and operations 46 14 18 5 9 0 9 65 15 20
2019 Information technology 54 27 18 0 0 0 0 82 0 10
2019 Policy 27 54 0 10 10 0 0 81 19 10
2019 Other services to the public 47 32 16 5 0 0 0 79 5 15
2019 None of the above 45 41 7 0 7 0 0 85 7 10

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 58 19 4 9 5 2 3 81 15 55
2024 Compliance, inspection and enforcement 36 36 18 0 6 0 3 75 6 30
2024 Communications or public affairs 45 46 9 0 0 0 0 91 0 15
2024 Legal services 65 10 4 0 11 0 10 83 12 20
2024 Administration and operations 54 26 16 4 0 0 0 80 4 30
2024 Human resources 58 37 4 0 0 0 0 96 0 20
2024 Financial management 82 0 9 9 0 0 0 82 9 10
2024 Information technology 76 18 0 6 0 0 0 94 6 10
2024 Policy 62 8 29 0 0 0 0 71 0 15
2024 Project management 50 44 0 6 0 0 0 94 6 15
2024 Other services to the public 56 17 23 0 0 4 0 76 0 15
2024 None of the above 61 29 10 0 0 0 0 90 0 10
2022 Client contact centre 57 12 15 0 8 8 0 75 9 10
2022 Federal regulators 53 30 6 5 0 3 3 88 6 35
2022 Compliance, inspection and enforcement 64 29 7 0 0 0 0 93 0 15
2022 Legal services 43 32 0 6 12 6 0 80 20 15
2022 Administration and operations 65 17 12 6 0 0 0 82 6 15
2022 Human resources 60 23 8 0 0 10 0 91 0 15
2022 Policy 78 8 0 0 7 7 0 92 8 15
2020 Federal regulators 56 19 14 3 5 3 0 77 8 65
2020 Compliance, inspection and enforcement 59 22 13 3 0 0 3 83 3 30
2020 Communications or public affairs 70 24 6 0 0 0 0 94 0 15
2020 Legal services 51 31 12 0 0 0 6 87 0 15
2020 Administration and operations 44 16 12 4 16 0 8 65 22 25
2020 Human resources 56 33 6 0 0 0 6 94 0 20
2020 Information technology 50 41 0 9 0 0 0 91 9 10
2020 Policy 77 16 7 0 0 0 0 93 0 15
2020 Project management 49 41 10 0 0 0 0 90 0 10
2020 Other services to the public 55 22 14 0 4 0 5 81 5 20
2020 None of the above 63 25 0 0 6 0 6 93 7 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 58 22 5 9 4 0 2 82 12 55
2024 Compliance, inspection and enforcement 32 46 3 13 6 0 0 79 18 30
2024 Communications or public affairs 58 35 0 0 7 0 0 93 7 15
2024 Legal services 65 15 10 6 5 0 0 80 11 20
2024 Administration and operations 42 48 6 0 0 4 0 94 0 30
2024 Human resources 70 25 0 5 0 0 0 95 5 20
2024 Financial management 54 38 0 9 0 0 0 91 9 10
2024 Information technology 71 7 15 6 0 0 0 78 6 10
2024 Policy 64 15 0 14 7 0 0 79 21 15
2024 Project management 50 22 20 9 0 0 0 71 9 15
2024 Other services to the public 66 5 30 0 0 0 0 70 0 15
2024 None of the above 61 39 0 0 0 0 0 100 0 10
2022 Client contact centre 49 28 23 0 0 0 0 77 0 10
2022 Federal regulators 59 29 0 6 3 0 3 91 9 35
2022 Compliance, inspection and enforcement 51 19 24 0 6 0 0 70 6 15
2022 Legal services 28 39 0 14 12 6 0 72 28 15
2022 Administration and operations 47 29 7 11 0 0 5 80 12 15
2022 Human resources 69 31 0 0 0 0 0 100 0 15
2022 Policy 69 16 0 7 7 0 0 86 14 15
2020 Federal regulators 61 24 8 3 3 2 0 86 6 65
2020 Compliance, inspection and enforcement 58 22 17 3 0 0 0 80 3 30
2020 Communications or public affairs 70 24 6 0 0 0 0 94 0 15
2020 Legal services 38 37 6 13 0 6 0 79 14 15
2020 Administration and operations 44 32 8 8 8 0 0 76 16 25
2020 Human resources 64 31 5 0 0 0 0 95 0 20
2020 Information technology 50 50 0 0 0 0 0 100 0 10
2020 Policy 69 15 16 0 0 0 0 84 0 15
2020 Project management 49 41 10 0 0 0 0 90 0 10
2020 Other services to the public 57 19 19 5 0 0 0 76 5 20
2020 None of the above 71 12 0 6 6 0 5 87 13 15
2019 Client contact centre 64 36 0 0 0 0 0 100 0 10
2019 Federal regulators 58 18 15 4 4 0 0 77 8 45
2019 Compliance, inspection and enforcement 39 26 19 15 0 0 0 65 15 15
2019 Legal services 73 18 9 0 0 0 0 91 0 10
2019 Administration and operations 42 32 14 8 5 0 0 74 13 20
2019 Information technology 64 18 9 9 0 0 0 82 9 10
2019 Policy 37 44 10 10 0 0 0 81 10 10
2019 Other services to the public 73 11 11 5 0 0 0 84 5 15
2019 None of the above 36 34 15 7 7 0 0 71 15 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 68 16 3 4 4 2 4 89 8 55
2024 Compliance, inspection and enforcement 69 14 7 3 0 7 0 90 3 30
2024 Communications or public affairs 66 26 0 0 0 8 0 100 0 15
2024 Legal services 69 15 5 0 5 0 5 89 5 20
2024 Administration and operations 56 23 10 4 0 3 4 85 4 30
2024 Human resources 87 9 4 0 0 0 0 96 0 20
2024 Financial management 80 20 0 0 0 0 0 100 0 10
2024 Information technology 76 10 7 7 0 0 0 86 7 10
2024 Policy 78 15 0 0 7 0 0 93 7 15
2024 Project management 77 23 0 0 0 0 0 100 0 15
2024 Other services to the public 63 10 27 0 0 0 0 73 0 15
2024 None of the above 71 29 0 0 0 0 0 100 0 10
2022 Client contact centre 85 0 15 0 0 0 0 85 0 10
2022 Federal regulators 67 18 9 4 0 0 3 87 4 35
2022 Compliance, inspection and enforcement 70 24 6 0 0 0 0 94 0 15
2022 Legal services 59 33 0 8 0 0 0 92 8 15
2022 Administration and operations 82 18 0 0 0 0 0 100 0 15
2022 Human resources 86 14 0 0 0 0 0 100 0 15
2022 Policy 86 8 0 0 0 0 7 100 0 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 60 21 3 7 7 0 2 83 14 55
2024 Compliance, inspection and enforcement 39 51 0 7 3 0 0 90 10 30
2024 Communications or public affairs 54 30 9 7 0 0 0 84 7 15
2024 Legal services 55 28 11 0 5 0 0 84 5 20
2024 Administration and operations 59 24 7 7 3 0 0 83 10 30
2024 Human resources 70 16 8 5 0 0 0 87 5 20
2024 Financial management 50 42 9 0 0 0 0 91 0 10
2024 Information technology 75 25 0 0 0 0 0 100 0 10
2024 Policy 71 7 8 14 0 0 0 78 14 15
2024 Project management 56 31 6 6 0 0 0 87 6 15
2024 Other services to the public 67 4 29 0 0 0 0 71 0 15
2024 None of the above 71 9 20 0 0 0 0 80 0 10
2022 Client contact centre 69 16 8 8 0 0 0 84 8 10
2022 Federal regulators 52 31 5 6 3 0 3 85 9 35
2022 Compliance, inspection and enforcement 64 24 12 0 0 0 0 88 0 15
2022 Legal services 34 34 7 14 6 6 0 72 21 15
2022 Administration and operations 77 12 5 0 0 6 0 94 0 15
2022 Human resources 78 15 8 0 0 0 0 92 0 15
2022 Policy 69 15 9 0 7 0 0 84 7 15
2020 Federal regulators 61 30 2 3 3 2 0 92 6 65
2020 Compliance, inspection and enforcement 74 12 13 0 0 0 0 87 0 30
2020 Communications or public affairs 70 30 0 0 0 0 0 100 0 15
2020 Legal services 56 24 13 6 0 0 0 81 6 15
2020 Administration and operations 58 8 8 13 13 0 0 66 25 25
2020 Human resources 79 21 0 0 0 0 0 100 0 20
2020 Information technology 81 0 10 9 0 0 0 81 9 10
2020 Policy 62 32 7 0 0 0 0 93 0 15
2020 Project management 70 30 0 0 0 0 0 100 0 10
2020 Other services to the public 59 23 9 4 0 4 0 86 5 20
2020 None of the above 65 18 6 0 6 0 5 87 6 15
2019 Client contact centre 66 34 0 0 0 0 0 100 0 10
2019 Federal regulators 62 25 11 0 2 0 0 87 2 45
2019 Compliance, inspection and enforcement 46 36 6 13 0 0 0 82 13 15
2019 Legal services 63 28 9 0 0 0 0 91 0 10
2019 Administration and operations 58 25 0 4 9 0 4 87 13 25
2019 Information technology 64 27 9 0 0 0 0 91 0 10
2019 Policy 53 37 10 0 0 0 0 90 0 10
2019 Other services to the public 72 17 5 5 0 0 0 89 5 15
2019 None of the above 36 42 15 0 7 0 0 78 7 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 76 17 0 0 4 0 3 96 4 55
2024 Compliance, inspection and enforcement 81 13 3 3 0 0 0 94 3 30
2024 Communications or public affairs 92 0 8 0 0 0 0 92 0 15
2024 Legal services 69 9 0 4 17 0 0 78 22 20
2024 Administration and operations 87 10 3 0 0 0 0 97 0 30
2024 Human resources 87 8 4 0 0 0 0 96 0 20
2024 Financial management 100 0 0 0 0 0 0 100 0 10
2024 Information technology 81 0 0 10 0 0 8 89 11 10
2024 Policy 86 7 0 7 0 0 0 93 7 15
2024 Project management 84 9 7 0 0 0 0 93 0 15
2024 Other services to the public 77 0 23 0 0 0 0 77 0 15
2024 None of the above 100 0 0 0 0 0 0 100 0 10
2022 Client contact centre 84 16 0 0 0 0 0 100 0 10
2022 Federal regulators 87 10 0 3 0 0 0 97 3 35
2022 Compliance, inspection and enforcement 94 6 0 0 0 0 0 100 0 15
2022 Legal services 100 0 0 0 0 0 0 100 0 15
2022 Administration and operations 88 12 0 0 0 0 0 100 0 15
2022 Human resources 92 8 0 0 0 0 0 100 0 15
2022 Policy 92 8 0 0 0 0 0 100 0 15
2019 Client contact centre 91 0 0 0 9 0 0 91 9 10
2019 Federal regulators 87 5 0 6 2 0 0 92 8 45
2019 Compliance, inspection and enforcement 82 0 0 11 0 0 8 88 12 15
2019 Legal services 91 0 0 9 0 0 0 91 9 10
2019 Administration and operations 87 9 0 0 4 0 0 96 4 25
2019 Information technology 82 18 0 0 0 0 0 100 0 10
2019 Policy 92 8 0 0 0 0 0 100 0 10
2019 Other services to the public 88 12 0 0 0 0 0 100 0 15
2019 None of the above 76 9 0 7 7 0 0 85 15 10
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 22 44 12 11 9 3 0 68 20 55
2024 Compliance, inspection and enforcement 30 26 22 6 3 13 0 64 10 30
2024 Communications or public affairs 16 46 9 14 0 15 0 73 16 15
2024 Legal services 39 35 16 5 5 0 0 74 10 20
2024 Administration and operations 38 33 18 8 0 3 0 73 8 25
2024 Human resources 43 17 30 5 5 0 0 60 10 20
2024 Financial management 8 44 18 0 9 22 0 66 11 10
2024 Information technology 57 28 8 0 7 0 0 85 7 10
2024 Policy 40 15 24 21 0 0 0 55 21 15
2024 Project management 19 44 23 14 0 0 0 63 14 15
2024 Other services to the public 46 17 29 0 0 9 0 68 0 15
2024 None of the above 22 31 19 10 0 19 0 65 12 10
2022 Client contact centre 63 22 0 0 8 8 0 91 9 10
2022 Federal regulators 45 32 10 5 3 5 0 81 8 35
2022 Compliance, inspection and enforcement 53 35 0 0 0 6 6 100 0 15
2022 Legal services 43 37 14 0 0 7 0 85 0 15
2022 Administration and operations 59 35 0 0 0 5 0 100 0 15
2022 Human resources 55 37 8 0 0 0 0 92 0 15
2022 Policy 64 8 14 0 14 0 0 71 14 15
2020 Federal regulators 43 37 9 8 2 2 0 81 9 65
2020 Compliance, inspection and enforcement 61 23 3 9 0 3 0 87 10 30
2020 Communications or public affairs 48 40 6 0 0 6 0 94 0 15
2020 Legal services 43 31 13 0 6 6 0 80 7 15
2020 Administration and operations 48 32 12 4 4 0 0 80 8 25
2020 Human resources 58 0 21 11 0 11 0 65 12 20
2020 Information technology 20 40 10 9 20 0 0 60 30 10
2020 Policy 61 32 8 0 0 0 0 92 0 15
2020 Project management 79 0 10 0 0 10 0 89 0 10
2020 Other services to the public 68 14 4 4 9 0 0 82 14 20
2020 None of the above 53 18 0 12 12 6 0 75 25 15
2019 Client contact centre 48 28 0 8 8 8 0 83 17 10
2019 Federal regulators 37 34 8 10 7 4 0 74 17 45
2019 Compliance, inspection and enforcement 24 32 14 20 5 6 0 59 26 15
2019 Legal services 21 37 10 31 0 0 0 58 31 10
2019 Administration and operations 38 39 13 9 0 0 0 78 9 20
2019 Information technology 38 18 27 7 0 9 0 62 8 10
2019 Policy 46 29 8 8 0 8 0 82 9 10
2019 Other services to the public 53 30 7 0 11 0 0 83 11 15
2019 None of the above 34 34 9 0 15 7 0 74 16 10

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 19 44 12 11 14 0 0 64 25 55
2024 Compliance, inspection and enforcement 19 35 19 13 9 5 0 57 22 30
2024 Communications or public affairs 0 29 39 24 9 0 0 29 33 15
2024 Legal services 34 25 22 10 10 0 0 58 20 20
2024 Administration and operations 25 27 41 0 4 3 0 54 4 30
2024 Human resources 29 27 22 9 4 10 0 62 14 20
2024 Financial management 8 44 26 0 0 22 0 67 0 10
2024 Information technology 36 41 8 15 0 0 0 76 15 10
2024 Policy 26 15 24 23 14 0 0 40 36 15
2024 Project management 19 36 17 20 8 0 0 54 28 15
2024 Other services to the public 41 26 29 4 0 0 0 67 4 15
2024 None of the above 11 32 38 0 10 10 0 47 11 10
2022 Client contact centre 54 23 7 8 8 0 0 77 16 10
2022 Federal regulators 39 32 18 3 8 0 0 71 11 35
2022 Compliance, inspection and enforcement 53 11 25 6 0 0 6 68 6 15
2022 Legal services 43 25 19 14 0 0 0 67 14 15
2022 Administration and operations 66 23 6 0 0 5 0 93 0 15
2022 Human resources 55 37 8 0 0 0 0 92 0 15
2022 Policy 42 23 6 7 22 0 0 65 29 15
2020 Federal regulators 43 32 16 6 3 0 0 75 9 65
2020 Compliance, inspection and enforcement 61 19 7 10 3 0 0 81 13 30
2020 Communications or public affairs 42 48 11 0 0 0 0 89 0 15
2020 Legal services 43 37 6 0 6 6 0 86 7 15
2020 Administration and operations 48 32 8 8 4 0 0 80 12 25
2020 Human resources 58 21 21 0 0 0 0 79 0 20
2020 Information technology 9 31 10 10 40 0 0 40 50 10
2020 Policy 54 38 8 0 0 0 0 92 0 15
2020 Project management 79 0 10 0 10 0 0 79 10 10
2020 Other services to the public 68 9 9 9 5 0 0 77 14 20
2020 None of the above 31 44 0 12 13 0 0 75 25 15
2019 Client contact centre 48 28 8 0 8 8 0 83 9 10
2019 Federal regulators 35 32 12 8 10 2 0 68 19 45
2019 Compliance, inspection and enforcement 17 32 14 24 13 0 0 49 37 15
2019 Legal services 21 37 0 42 0 0 0 58 42 10
2019 Administration and operations 42 35 14 5 5 0 0 77 9 20
2019 Information technology 38 27 9 26 0 0 0 65 26 10
2019 Policy 36 48 17 0 0 0 0 83 0 10
2019 Other services to the public 59 24 7 0 11 0 0 83 11 15
2019 None of the above 26 34 25 7 7 0 0 60 15 10

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 12 30 20 17 19 2 0 43 36 55
2024 Compliance, inspection and enforcement 6 38 18 23 6 9 0 49 31 30
2024 Communications or public affairs 0 15 17 45 16 7 0 16 65 15
2024 Legal services 19 26 20 10 20 5 0 47 32 20
2024 Administration and operations 18 29 31 17 4 0 0 48 21 30
2024 Human resources 25 23 34 4 4 10 0 53 9 20
2024 Financial management 8 43 18 9 0 22 0 65 12 10
2024 Information technology 35 14 26 25 0 0 0 49 25 10
2024 Policy 26 6 15 31 22 0 0 32 53 15
2024 Project management 8 17 23 43 0 9 0 27 47 15
2024 Other services to the public 18 36 42 4 0 0 0 54 4 15
2024 None of the above 11 21 48 0 10 10 0 35 11 10
2022 Client contact centre 55 15 15 8 0 8 0 75 8 10
2022 Federal regulators 30 37 12 15 3 3 0 69 18 35
2022 Compliance, inspection and enforcement 18 52 12 12 0 0 6 74 13 15
2022 Legal services 36 37 14 0 6 7 0 78 6 15
2022 Administration and operations 54 23 12 6 0 5 0 81 6 15
2022 Human resources 52 18 22 0 0 8 0 76 0 15
2022 Policy 42 30 0 13 15 0 0 72 28 15
2020 Federal regulators 29 43 12 9 5 2 0 73 14 65
2020 Compliance, inspection and enforcement 55 23 16 7 0 0 0 77 7 30
2020 Communications or public affairs 30 53 0 11 0 6 0 88 12 15
2020 Legal services 43 31 6 6 6 6 0 79 14 15
2020 Administration and operations 36 40 12 8 4 0 0 76 12 25
2020 Human resources 37 37 16 5 0 5 0 78 6 20
2020 Information technology 9 10 31 10 40 0 0 19 50 10
2020 Policy 47 38 15 0 0 0 0 85 0 15
2020 Project management 59 20 0 10 10 0 0 79 21 10
2020 Other services to the public 59 18 5 9 5 5 0 81 14 20
2020 None of the above 41 24 12 6 18 0 0 64 24 15
2019 Client contact centre 28 28 26 10 8 0 0 56 18 10
2019 Federal regulators 29 29 17 12 9 5 0 60 22 45
2019 Compliance, inspection and enforcement 18 31 7 19 20 6 0 52 41 15
2019 Legal services 21 37 10 31 0 0 0 58 31 10
2019 Administration and operations 28 38 21 9 4 0 0 66 13 25
2019 Information technology 29 27 0 26 9 9 0 62 38 10
2019 Policy 36 48 17 0 0 0 0 83 0 10
2019 Other services to the public 53 24 7 0 11 5 0 82 11 15
2019 None of the above 26 43 7 17 7 0 0 69 24 10

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 13 36 10 17 21 2 0 51 39 55
2024 Compliance, inspection and enforcement 10 27 10 19 22 12 0 42 46 30
2024 Communications or public affairs 0 30 22 33 16 0 0 30 49 15
2024 Legal services 15 25 24 26 10 0 0 40 36 20
2024 Administration and operations 16 28 27 18 7 4 0 46 26 30
2024 Human resources 30 40 16 0 4 10 0 77 4 20
2024 Financial management 8 54 16 0 0 22 0 80 0 10
2024 Information technology 27 23 10 23 17 0 0 50 39 10
2024 Policy 26 30 30 0 14 0 0 56 14 15
2024 Project management 8 35 14 35 8 0 0 43 43 15
2024 Other services to the public 17 58 6 19 0 0 0 76 19 15
2024 None of the above 0 43 19 19 10 10 0 47 32 10
2022 Client contact centre 55 37 8 0 0 0 0 92 0 10
2022 Federal regulators 23 42 9 15 11 0 0 65 26 35
2022 Compliance, inspection and enforcement 18 52 7 18 0 0 6 74 19 15
2022 Legal services 29 32 12 20 0 7 0 65 22 15
2022 Administration and operations 48 28 18 0 0 5 0 81 0 15
2022 Human resources 70 16 14 0 0 0 0 86 0 15
2022 Policy 23 49 6 7 15 0 0 72 21 15
2020 Federal regulators 22 50 14 11 2 2 0 73 12 65
2020 Compliance, inspection and enforcement 52 32 13 3 0 0 0 84 3 30
2020 Communications or public affairs 53 35 11 0 0 0 0 89 0 15
2020 Legal services 31 31 6 19 6 6 0 66 27 15
2020 Administration and operations 44 20 16 16 4 0 0 64 20 25
2020 Human resources 37 37 5 16 0 5 0 78 17 20
2020 Information technology 9 31 40 10 10 0 0 40 20 10
2020 Policy 53 31 8 8 0 0 0 85 8 15
2020 Project management 59 20 10 0 10 0 0 79 10 10
2020 Other services to the public 50 23 4 14 9 0 0 73 23 20
2020 None of the above 35 35 6 12 12 0 0 70 24 15
2019 Client contact centre 38 24 20 10 8 0 0 62 18 10
2019 Federal regulators 19 30 22 14 6 9 0 53 23 45
2019 Compliance, inspection and enforcement 19 24 18 33 6 0 0 43 38 15
2019 Legal services 49 9 21 21 0 0 0 58 21 10
2019 Administration and operations 32 30 13 12 13 0 0 62 25 25
2019 Information technology 18 36 18 0 9 18 0 67 11 10
2019 Policy 26 37 27 10 0 0 0 63 10 10
2019 Other services to the public 46 26 12 0 11 5 0 76 11 15
2019 None of the above 16 44 7 9 24 0 0 59 33 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 59 31 7 3 0 0 0 89 3 55
2024 Compliance, inspection and enforcement 69 21 10 0 0 0 0 90 0 30
2024 Communications or public affairs 29 56 15 0 0 0 0 85 0 15
2024 Legal services 70 11 15 0 0 5 0 85 0 20
2024 Administration and operations 58 31 4 8 0 0 0 88 8 30
2024 Human resources 53 17 21 0 0 10 0 77 0 20
2024 Financial management 27 42 9 0 0 22 0 88 0 10
2024 Information technology 52 26 13 8 0 0 0 78 8 10
2024 Policy 53 32 7 8 0 0 0 85 8 15
2024 Project management 46 34 14 0 0 6 0 85 0 15
2024 Other services to the public 79 15 0 0 0 6 0 100 0 15
2024 None of the above 30 40 11 0 0 19 0 86 0 10
2022 Client contact centre 77 7 16 0 0 0 0 84 0 10
2022 Federal regulators 66 30 0 4 0 0 0 96 4 35
2022 Compliance, inspection and enforcement 70 24 6 0 0 0 0 94 0 15
2022 Legal services 81 7 12 0 0 0 0 88 0 15
2022 Administration and operations 64 18 13 0 0 5 0 87 0 15
2022 Human resources 62 32 7 0 0 0 0 93 0 15
2022 Policy 70 23 8 0 0 0 0 92 0 15
2020 Federal regulators 63 31 3 3 0 0 0 94 3 65
2020 Compliance, inspection and enforcement 69 13 9 6 0 3 0 84 6 30
2020 Communications or public affairs 40 60 0 0 0 0 0 100 0 15
2020 Legal services 44 37 6 13 0 0 0 81 13 15
2020 Administration and operations 44 32 16 4 4 0 0 76 8 25
2020 Human resources 74 10 11 5 0 0 0 84 5 20
2020 Information technology 50 30 10 10 0 0 0 80 10 10
2020 Policy 70 15 15 0 0 0 0 85 0 15
2020 Project management 70 30 0 0 0 0 0 100 0 10
2020 Other services to the public 67 24 10 0 0 0 0 90 0 20
2020 None of the above 53 12 24 0 6 6 0 69 6 15
2019 Client contact centre 42 9 29 0 20 0 0 51 20 10
2019 Federal regulators 51 27 7 5 4 6 0 84 9 45
2019 Compliance, inspection and enforcement 51 26 0 17 6 0 0 77 23 15
2019 Legal services 49 0 30 21 0 0 0 49 21 10
2019 Administration and operations 32 46 17 4 0 0 0 79 4 25
2019 Information technology 38 27 26 0 0 9 0 72 0 10
2019 Policy 45 37 18 0 0 0 0 82 0 10
2019 Other services to the public 70 24 0 0 0 5 0 100 0 15
2019 None of the above 54 17 15 7 7 0 0 71 15 10
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 30 56 7 4 2 1 0 87 5 55
2024 Compliance, inspection and enforcement 20 55 13 12 0 0 0 75 12 30
2024 Communications or public affairs 7 46 32 6 9 0 0 53 15 15
2024 Legal services 35 45 10 0 10 0 0 81 10 20
2024 Administration and operations 36 41 15 7 0 0 0 78 7 25
2024 Human resources 38 49 4 8 0 0 0 88 8 20
2024 Financial management 25 47 20 8 0 0 0 71 8 10
2024 Information technology 20 49 23 8 0 0 0 69 8 10
2024 Policy 30 47 8 14 0 0 0 77 14 15
2024 Project management 9 60 9 15 6 0 0 69 22 15
2024 Other services to the public 36 26 33 5 0 0 0 63 5 15
2024 None of the above 10 20 19 21 10 21 0 38 39 10
2022 Client contact centre 53 39 8 0 0 0 0 92 0 10
2022 Federal regulators 47 38 6 9 0 0 0 85 9 35
2022 Compliance, inspection and enforcement 58 30 12 0 0 0 0 88 0 15
2022 Legal services 70 18 0 6 0 7 0 94 6 15
2022 Administration and operations 60 34 0 6 0 0 0 94 6 15
2022 Human resources 62 38 0 0 0 0 0 100 0 15
2022 Policy 46 47 0 0 7 0 0 93 7 15
2020 Federal regulators 55 31 11 2 0 2 0 87 2 65
2020 Compliance, inspection and enforcement 62 32 0 7 0 0 0 93 7 30
2020 Communications or public affairs 59 36 5 0 0 0 0 95 0 15
2020 Legal services 44 36 13 6 0 0 0 81 6 15
2020 Administration and operations 56 32 4 4 4 0 0 88 8 25
2020 Human resources 74 16 11 0 0 0 0 89 0 20
2020 Information technology 19 50 20 0 10 0 0 69 10 10
2020 Policy 69 23 0 0 0 8 0 100 0 15
2020 Project management 59 20 10 10 0 0 0 79 10 10
2020 Other services to the public 64 23 4 9 0 0 0 86 9 20
2020 None of the above 47 35 12 6 0 0 0 82 6 15
2019 Client contact centre 56 36 0 0 8 0 0 92 8 10
2019 Federal regulators 49 23 20 4 2 0 2 73 6 45
2019 Compliance, inspection and enforcement 35 46 13 0 7 0 0 80 7 15
2019 Legal services 70 9 10 10 0 0 0 79 10 10
2019 Administration and operations 62 34 0 0 4 0 0 96 4 25
2019 Information technology 54 27 9 9 0 0 0 82 9 10
2019 Policy 45 55 0 0 0 0 0 100 0 10
2019 Other services to the public 77 17 5 0 0 0 0 95 0 15
2019 None of the above 42 58 0 0 0 0 0 100 0 10

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 9 44 14 22 12 0 0 53 33 55
2024 Compliance, inspection and enforcement 10 24 23 28 12 3 0 35 41 30
2024 Communications or public affairs 7 33 23 24 14 0 0 39 38 15
2024 Legal services 5 30 30 21 15 0 0 35 36 20
2024 Administration and operations 15 33 39 11 3 0 0 48 14 30
2024 Human resources 25 22 36 13 4 0 0 47 17 20
2024 Financial management 0 54 38 8 0 0 0 54 8 10
2024 Information technology 20 41 7 23 8 0 0 62 31 10
2024 Policy 8 31 15 39 7 0 0 39 46 15
2024 Project management 6 17 9 51 17 0 0 23 67 15
2024 Other services to the public 14 31 39 16 0 0 0 45 16 15
2024 None of the above 0 41 30 9 10 10 0 45 21 10
2022 Client contact centre 46 22 24 0 0 8 0 74 0 10
2022 Federal regulators 21 44 23 9 3 0 0 66 12 35
2022 Compliance, inspection and enforcement 24 40 24 6 6 0 0 64 12 15
2022 Legal services 17 31 33 6 6 7 0 52 13 15
2022 Administration and operations 30 22 30 18 0 0 0 52 18 15
2022 Human resources 62 31 7 0 0 0 0 93 0 15
2022 Policy 26 45 13 0 15 0 0 71 15 15
2020 Federal regulators 27 48 13 9 3 0 0 75 13 65
2020 Compliance, inspection and enforcement 43 37 3 17 0 0 0 80 17 30
2020 Communications or public affairs 24 59 11 0 0 6 0 88 0 15
2020 Legal services 44 37 6 6 0 6 0 86 7 15
2020 Administration and operations 37 42 17 0 4 0 0 79 4 25
2020 Human resources 53 26 16 5 0 0 0 79 5 20
2020 Information technology 0 30 31 19 20 0 0 30 40 10
2020 Policy 31 61 0 0 0 8 0 100 0 15
2020 Project management 51 19 0 20 10 0 0 70 30 10
2020 Other services to the public 59 5 14 5 9 9 0 70 15 20
2020 None of the above 23 59 6 6 6 0 0 82 12 15
2019 Client contact centre 18 46 18 10 8 0 0 64 18 10
2019 Federal regulators 18 38 12 15 14 2 0 57 30 45
2019 Compliance, inspection and enforcement 20 18 20 24 19 0 0 38 42 15
2019 Legal services 40 10 19 30 0 0 0 51 30 10
2019 Administration and operations 23 38 26 9 4 0 0 62 13 25
2019 Information technology 29 27 18 26 0 0 0 56 26 10
2019 Policy 16 74 0 0 0 10 0 100 0 10
2019 Other services to the public 48 36 0 11 0 5 0 89 11 15
2019 None of the above 17 35 31 17 0 0 0 52 17 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 33 43 3 10 4 7 0 81 15 55
2024 Compliance, inspection and enforcement 22 55 11 5 6 0 0 78 11 30
2024 Communications or public affairs 22 31 25 22 0 0 0 54 22 15
2024 Legal services 42 24 19 5 10 0 0 66 15 20
2024 Administration and operations 41 34 11 9 0 4 0 79 10 30
2024 Human resources 48 17 26 9 0 0 0 65 9 20
2024 Financial management 0 76 8 9 0 8 0 82 9 10
2024 Information technology 34 24 24 10 7 0 0 58 18 10
2024 Policy 24 29 16 6 15 0 9 58 24 15
2024 Project management 16 40 20 8 6 9 0 62 16 15
2024 Other services to the public 36 31 29 0 0 5 0 70 0 15
2024 None of the above 20 39 30 10 0 0 0 60 10 10
2022 Client contact centre 55 29 0 8 8 0 0 84 16 10
2022 Federal regulators 34 42 14 0 0 4 6 85 0 35
2022 Compliance, inspection and enforcement 24 53 12 11 0 0 0 76 11 15
2022 Legal services 26 38 12 8 7 0 9 71 16 15
2022 Administration and operations 43 34 12 12 0 0 0 76 12 15
2022 Human resources 63 30 8 0 0 0 0 92 0 15
2022 Policy 32 61 0 0 7 0 0 93 7 15
2020 Federal regulators 39 40 8 6 2 2 5 83 8 65
2020 Compliance, inspection and enforcement 42 39 3 3 0 7 6 92 4 30
2020 Communications or public affairs 53 36 5 6 0 0 0 89 6 15
2020 Legal services 43 38 0 13 0 6 0 86 14 15
2020 Administration and operations 48 20 16 8 8 0 0 68 16 25
2020 Human resources 45 39 11 0 0 6 0 88 0 20
2020 Information technology 19 10 60 0 10 0 0 30 10 10
2020 Policy 46 39 15 0 0 0 0 85 0 15
2020 Project management 59 10 21 10 0 0 0 70 10 10
2020 Other services to the public 46 18 18 4 4 9 0 70 10 20
2020 None of the above 41 41 0 6 6 6 0 87 13 15
2019 Client contact centre 30 44 8 8 10 0 0 74 18 10
2019 Federal regulators 34 29 21 9 4 0 2 65 13 45
2019 Compliance, inspection and enforcement 35 38 0 21 0 6 0 77 23 15
2019 Legal services 61 28 0 0 0 0 10 100 0 10
2019 Administration and operations 58 29 4 9 0 0 0 87 9 25
2019 Information technology 54 18 9 9 9 0 0 73 18 10
2019 Policy 37 26 37 0 0 0 0 63 0 10
2019 Other services to the public 70 17 0 0 5 7 0 94 6 15
2019 None of the above 25 75 0 0 0 0 0 100 0 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 35 37 10 11 5 1 0 73 16 55
2024 Compliance, inspection and enforcement 24 47 21 0 3 3 3 75 3 30
2024 Communications or public affairs 15 54 14 17 0 0 0 69 17 15
2024 Legal services 40 30 20 0 10 0 0 70 10 20
2024 Administration and operations 44 28 28 0 0 0 0 72 0 30
2024 Human resources 42 18 35 0 5 0 0 60 5 20
2024 Financial management 25 75 0 0 0 0 0 100 0 10
2024 Information technology 36 24 15 0 17 8 0 65 18 10
2024 Policy 8 45 31 7 8 0 0 53 16 15
2024 Project management 16 56 14 8 6 0 0 72 14 15
2024 Other services to the public 42 20 33 0 0 4 0 66 0 15
2024 None of the above 19 29 21 10 0 21 0 61 13 10
2022 Client contact centre 46 38 8 0 8 0 0 84 8 10
2022 Federal regulators 47 35 11 0 0 4 3 88 0 35
2022 Compliance, inspection and enforcement 52 30 12 0 0 6 0 87 0 15
2022 Legal services 21 44 26 0 0 0 9 71 0 15
2022 Administration and operations 52 36 6 0 0 5 0 93 0 15
2022 Human resources 55 22 15 8 0 0 0 77 8 15
2022 Policy 24 47 14 7 7 0 0 71 14 15
2020 Federal regulators 39 43 12 3 2 2 0 83 5 65
2020 Compliance, inspection and enforcement 61 22 7 6 0 3 0 87 6 30
2020 Communications or public affairs 42 41 0 0 0 17 0 100 0 15
2020 Legal services 50 38 6 6 0 0 0 87 6 15
2020 Administration and operations 47 28 20 0 4 0 0 76 4 25
2020 Human resources 53 47 0 0 0 0 0 100 0 15
2020 Information technology 19 10 60 0 10 0 0 30 10 10
2020 Policy 69 24 8 0 0 0 0 92 0 15
2020 Project management 59 10 10 10 0 10 0 78 11 10
2020 Other services to the public 55 14 14 14 0 5 0 71 14 20
2020 None of the above 41 30 12 6 6 6 0 75 13 15
2019 Client contact centre 38 28 18 0 8 8 0 72 9 10
2019 Federal regulators 30 29 21 8 8 2 0 61 17 45
2019 Compliance, inspection and enforcement 38 22 15 18 0 6 0 64 20 15
2019 Legal services 52 30 0 18 0 0 0 82 18 10
2019 Administration and operations 36 38 9 9 4 4 0 78 13 25
2019 Information technology 47 26 27 0 0 0 0 73 0 10
2019 Policy 26 56 18 0 0 0 0 82 0 10
2019 Other services to the public 50 37 7 0 6 0 0 87 6 15
2019 None of the above 25 68 7 0 0 0 0 93 0 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 19 24 19 8 13 14 3 52 25 55
2024 Compliance, inspection and enforcement 13 24 22 6 18 16 0 44 29 30
2024 Communications or public affairs 8 30 38 8 0 15 0 46 9 15
2024 Legal services 26 21 9 15 10 15 5 59 30 20
2024 Administration and operations 19 13 18 17 7 20 7 44 32 30
2024 Human resources 30 18 22 4 8 17 0 58 15 20
2024 Financial management 0 68 15 9 0 8 0 74 9 10
2024 Information technology 27 18 0 24 7 17 7 59 41 10
2024 Policy 17 21 0 22 6 34 0 57 43 15
2024 Project management 0 29 34 24 0 13 0 34 27 15
2024 Other services to the public 37 12 27 4 6 14 0 57 12 15
2024 None of the above 10 29 31 0 19 11 0 43 22 10
2022 Client contact centre 20 20 23 7 16 8 7 46 27 10
2022 Federal regulators 28 15 21 9 5 15 6 55 18 35
2022 Compliance, inspection and enforcement 18 40 24 7 0 12 0 66 8 15
2022 Legal services 8 26 14 12 19 12 9 43 40 15
2022 Administration and operations 30 23 29 0 6 12 0 61 7 15
2022 Human resources 55 22 8 0 7 0 8 84 8 15
2022 Policy 11 9 25 0 15 23 16 33 25 10
2020 Federal regulators 32 14 20 14 11 9 0 50 27 65
2020 Compliance, inspection and enforcement 41 24 10 6 3 10 6 76 12 30
2020 Communications or public affairs 18 41 6 6 0 23 6 83 8 15
2020 Legal services 19 37 19 6 0 13 6 69 8 15
2020 Administration and operations 32 11 20 20 8 8 0 47 31 25
2020 Human resources 39 22 11 0 0 22 6 85 0 20
2020 Information technology 19 0 20 41 19 0 0 19 60 10
2020 Policy 24 16 14 8 0 32 7 64 12 15
2020 Project management 49 10 10 10 0 10 10 75 13 10
2020 Other services to the public 28 27 14 9 4 18 0 67 17 20
2020 None of the above 29 18 6 12 18 12 6 57 36 15
2019 Client contact centre 20 28 36 0 8 0 8 52 9 10
2019 Federal regulators 23 19 28 10 13 4 5 45 25 45
2019 Compliance, inspection and enforcement 13 18 14 25 14 11 5 36 47 15
2019 Legal services 21 9 10 9 40 10 0 33 55 10
2019 Administration and operations 37 12 30 9 4 9 0 53 14 25
2019 Information technology 47 9 17 9 9 0 9 62 20 10
2019 Policy 16 49 8 18 0 0 8 71 20 10
2019 Other services to the public 46 31 0 0 11 12 0 88 12 15
2019 None of the above 9 43 9 15 8 7 8 62 27 10

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 14 38 19 15 9 6 0 54 25 55
2024 Compliance, inspection and enforcement 6 46 9 20 15 3 0 54 36 30
2024 Communications or public affairs 14 51 0 17 9 9 0 72 28 15
2024 Legal services 23 42 5 15 10 5 0 69 26 20
2024 Administration and operations 22 27 33 11 0 7 0 52 12 30
2024 Human resources 42 36 22 0 0 0 0 78 0 20
2024 Financial management 18 46 18 18 0 0 0 64 18 10
2024 Information technology 43 35 15 0 0 7 0 83 0 10
2024 Policy 23 23 38 16 0 0 0 47 16 15
2024 Project management 15 38 33 14 0 0 0 52 14 15
2024 Other services to the public 13 29 45 4 5 5 0 44 10 15
2024 None of the above 11 21 29 29 0 11 0 35 32 10
2022 Client contact centre 54 23 0 0 8 15 0 90 10 10
2022 Federal regulators 26 48 8 15 0 3 0 76 15 35
2022 Compliance, inspection and enforcement 47 23 12 6 7 6 0 74 13 15
2022 Legal services 30 19 25 18 0 8 0 53 20 15
2022 Administration and operations 35 28 19 6 6 5 0 67 13 15
2022 Human resources 61 23 7 0 0 10 0 92 0 15
2022 Policy 16 63 7 8 7 0 0 78 15 15
2020 Federal regulators 33 36 19 6 5 2 0 70 11 65
2020 Compliance, inspection and enforcement 36 29 19 9 7 0 0 65 16 30
2020 Communications or public affairs 53 29 12 0 0 6 0 87 0 15
2020 Legal services 32 37 19 6 0 6 0 73 7 15
2020 Administration and operations 36 32 16 4 8 0 4 70 13 25
2020 Human resources 44 28 17 0 6 6 0 76 6 20
2020 Information technology 19 10 31 19 20 0 0 30 40 10
2020 Policy 39 39 14 8 0 0 0 78 8 15
2020 Project management 59 20 20 0 0 0 0 80 0 10
2020 Other services to the public 50 27 9 5 9 0 0 77 14 20
2020 None of the above 41 30 12 6 12 0 0 71 18 15
2019 Client contact centre 18 46 18 10 8 0 0 64 18 10
2019 Federal regulators 29 26 23 10 9 2 2 57 19 45
2019 Compliance, inspection and enforcement 15 34 21 0 23 6 0 53 24 15
2019 Legal services 31 30 30 9 0 0 0 61 9 10
2019 Administration and operations 41 33 13 4 9 0 0 74 13 25
2019 Information technology 54 18 9 0 18 0 0 73 18 10
2019 Policy 36 28 29 0 0 8 0 69 0 10
2019 Other services to the public 54 12 5 5 5 18 0 81 13 15
2019 None of the above 27 42 15 17 0 0 0 69 17 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 42 38 10 5 4 0 2 42 58 55
2024 Compliance, inspection and enforcement 39 20 20 3 6 0 13 45 55 30
2024 Communications or public affairs 47 31 9 14 0 0 0 47 53 15
2024 Legal services 65 15 0 5 10 0 6 69 31 20
2024 Administration and operations 46 20 14 0 14 0 6 49 51 30
2024 Human resources 75 13 4 4 4 0 0 75 25 20
2024 Financial management 35 0 26 9 0 0 30 51 49 10
2024 Information technology 47 25 13 14 0 0 0 47 53 10
2024 Policy 47 22 25 0 0 0 6 50 50 15
2024 Project management 30 8 44 9 9 0 0 30 70 15
2024 Other services to the public 54 31 9 6 0 0 0 54 46 15
2024 None of the above 38 30 23 0 9 0 0 38 62 10
2022 Client contact centre 68 23 0 0 0 0 8 10
2022 Federal regulators 56 28 3 3 3 0 7 35
2022 Compliance, inspection and enforcement 41 36 6 12 0 0 6 15
2022 Legal services 60 33 0 6 0 0 0 15
2022 Administration and operations 59 24 12 5 0 0 0 15
2022 Human resources 70 8 14 0 8 0 0 15
2022 Policy 70 16 8 0 6 0 0 15
2020 Federal regulators 65 14 13 5 2 0 2 65
2020 Compliance, inspection and enforcement 52 13 13 13 0 3 6 30
2020 Communications or public affairs 53 29 12 0 0 0 6 15
2020 Legal services 62 6 0 12 13 0 6 15
2020 Administration and operations 52 16 12 8 8 4 0 25
2020 Human resources 68 16 5 5 0 0 5 20
2020 Information technology 50 19 31 0 0 0 0 10
2020 Policy 47 16 30 8 0 0 0 15
2020 Project management 91 9 0 0 0 0 0 10
2020 Other services to the public 63 9 14 5 0 0 9 20
2020 None of the above 52 18 24 0 0 0 6 15
2019 Client contact centre 56 36 0 0 0 0 8 10
2019 Federal regulators 69 23 4 2 2 0 0 45
2019 Compliance, inspection and enforcement 44 43 6 0 7 0 0 15
2019 Legal services 51 18 0 21 10 0 0 10
2019 Administration and operations 57 13 13 9 0 0 9 25
2019 Information technology 73 9 0 9 0 0 9 10
2019 Policy 34 19 19 0 0 19 8 10
2019 Other services to the public 89 0 11 0 0 0 0 15
2019 None of the above 85 7 7 0 0 0 0 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 49 14 6 4 9 0 18 60 40 55
2024 Compliance, inspection and enforcement 46 9 6 3 13 6 16 60 40 30
2024 Communications or public affairs 59 7 7 0 14 0 13 68 32 15
2024 Legal services 69 9 0 5 0 0 17 83 17 20
2024 Administration and operations 76 3 3 4 0 0 14 88 12 30
2024 Human resources 87 4 0 0 0 0 9 95 5 20
2024 Financial management 54 8 0 0 0 0 39 87 13 10
2024 Information technology 71 0 8 0 21 0 0 71 29 10
2024 Policy 39 24 0 15 7 0 15 46 54 15
2024 Project management 61 18 7 0 6 0 7 66 34 15
2024 Other services to the public 78 11 6 0 0 0 5 82 18 15
2024 None of the above 61 0 19 10 0 0 9 68 32 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 69 12 2 5 2 5 5 77 23 55
2024 Compliance, inspection and enforcement 56 10 6 0 3 6 20 75 25 30
2024 Communications or public affairs 71 14 0 0 0 7 9 84 16 15
2024 Legal services 80 5 5 0 0 0 11 89 11 20
2024 Administration and operations 61 18 3 0 4 7 7 72 28 30
2024 Human resources 74 4 8 5 4 0 5 77 23 20
2024 Financial management 62 8 0 0 0 0 30 89 11 10
2024 Information technology 70 7 0 0 7 0 16 83 17 10
2024 Policy 70 0 7 0 0 8 15 91 9 15
2024 Project management 60 9 8 0 0 16 7 78 22 15
2024 Other services to the public 91 5 0 0 0 4 0 95 5 15
2024 None of the above 91 9 0 0 0 0 0 91 9 10
2022 Client contact centre 92 0 0 0 8 0 0 10
2022 Federal regulators 76 8 3 0 0 5 7 35
2022 Compliance, inspection and enforcement 100 0 0 0 0 0 0 15
2022 Legal services 88 6 6 0 0 0 0 15
2022 Administration and operations 88 0 0 0 0 6 6 15
2022 Human resources 86 0 7 0 0 0 7 15
2022 Policy 85 0 0 7 0 8 0 15
2020 Federal regulators 83 3 5 3 0 5 2 65
2020 Compliance, inspection and enforcement 81 3 6 6 0 3 0 30
2020 Communications or public affairs 88 0 6 0 0 6 0 15
2020 Legal services 94 6 0 0 0 0 0 15
2020 Administration and operations 88 4 0 4 4 0 0 25
2020 Human resources 79 16 0 0 0 0 5 20
2020 Information technology 40 20 10 19 0 10 0 10
2020 Policy 77 8 8 0 0 0 8 15
2020 Project management 90 0 0 10 0 0 0 10
2020 Other services to the public 73 17 0 0 0 0 9 20
2020 None of the above 58 12 0 6 6 6 12 15
2019 Client contact centre 66 8 10 0 8 0 8 10
2019 Federal regulators 75 8 0 0 6 4 7 45
2019 Compliance, inspection and enforcement 73 0 7 7 0 6 7 15
2019 Legal services 81 9 0 0 10 0 0 10
2019 Administration and operations 84 8 0 0 0 4 4 25
2019 Information technology 82 0 9 0 0 9 0 10
2019 Policy 64 0 0 8 0 10 18 10
2019 Other services to the public 83 17 0 0 0 0 0 15
2019 None of the above 83 7 9 0 0 0 0 10

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 73 9 2 0 0 2 14 87 13 55
2024 Compliance, inspection and enforcement 51 0 11 3 3 5 27 76 24 30
2024 Communications or public affairs 78 0 0 0 0 0 22 100 0 15
2024 Legal services 85 5 0 0 0 0 11 95 5 20
2024 Administration and operations 68 7 4 4 0 0 17 82 18 30
2024 Human resources 82 4 0 0 0 0 14 95 5 20
2024 Financial management 54 0 0 0 0 0 46 100 0 10
2024 Information technology 77 0 0 0 0 0 23 100 0 10
2024 Policy 77 0 8 0 0 0 15 90 10 15
2024 Project management 66 0 0 8 9 0 17 79 21 15
2024 Other services to the public 87 0 0 0 0 4 9 100 0 15
2024 None of the above 91 0 0 0 0 0 9 100 0 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 63 14 2 3 7 0 11 71 29 55
2024 Compliance, inspection and enforcement 48 0 16 10 3 3 20 63 37 30
2024 Communications or public affairs 72 0 7 0 7 0 15 85 15 15
2024 Legal services 70 5 9 0 5 0 11 79 21 20
2024 Administration and operations 62 10 4 11 3 0 10 69 31 30
2024 Human resources 77 9 5 0 0 0 9 85 15 20
2024 Financial management 45 0 0 9 0 0 46 84 16 10
2024 Information technology 63 0 7 14 0 7 8 74 26 10
2024 Policy 71 15 0 0 0 0 15 83 17 15
2024 Project management 37 16 7 6 25 0 9 40 60 15
2024 Other services to the public 86 10 0 4 0 0 0 86 14 15
2024 None of the above 72 9 0 0 19 0 0 72 28 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 13 21 12 17 29 0 7 37 50 55
2024 Compliance, inspection and enforcement 10 22 7 26 32 3 0 33 60 30
2024 Communications or public affairs 7 24 22 31 9 7 0 33 43 15
2024 Legal services 15 34 10 10 31 0 0 49 41 20
2024 Administration and operations 15 18 12 21 12 11 11 43 42 25
2024 Human resources 20 19 16 8 13 13 11 51 28 20
2024 Financial management 0 8 30 35 18 0 10 9 58 10
2024 Information technology 29 34 17 14 6 0 0 63 20 10
2024 Policy 15 23 0 62 0 0 0 38 62 15
2024 Project management 0 22 6 30 32 0 8 24 69 15
2024 Other services to the public 22 16 39 9 10 5 0 39 20 15
2024 None of the above 0 11 9 30 40 9 0 13 77 10
2022 Client contact centre 47 22 7 8 8 8 0 75 17 10
2022 Federal regulators 28 26 18 15 8 0 6 57 24 35
2022 Compliance, inspection and enforcement 24 16 12 12 19 12 6 48 38 15
2022 Legal services 17 20 20 31 12 0 0 37 43 15
2022 Administration and operations 19 17 11 23 6 13 12 47 39 15
2022 Human resources 35 25 24 8 0 8 0 66 8 15
2022 Policy 16 62 0 0 15 0 7 84 16 15
2020 Federal regulators 21 31 28 12 5 2 1 54 18 65
2020 Compliance, inspection and enforcement 26 26 16 7 19 3 3 55 27 30
2020 Communications or public affairs 25 37 19 6 6 6 0 67 13 15
2020 Legal services 19 19 37 13 0 6 6 43 14 15
2020 Administration and operations 31 16 16 20 8 0 8 52 31 25
2020 Human resources 28 38 11 11 6 6 0 71 18 20
2020 Information technology 19 0 20 31 20 0 9 21 56 10
2020 Policy 30 24 30 8 0 0 8 59 9 15
2020 Project management 39 51 0 0 10 0 0 90 10 10
2020 Other services to the public 28 18 14 5 18 5 13 56 28 20
2020 None of the above 47 23 18 0 12 0 0 70 12 15
2019 Client contact centre 10 8 56 0 18 0 8 20 20 10
2019 Federal regulators 15 30 13 15 21 0 7 49 38 45
2019 Compliance, inspection and enforcement 14 29 7 13 20 10 7 52 39 15
2019 Legal services 31 39 9 0 21 0 0 70 21 10
2019 Administration and operations 19 26 14 14 14 5 9 53 31 20
2019 Information technology 47 26 9 0 18 0 0 73 18 10
2019 Policy 29 29 17 11 0 0 15 68 13 10
2019 Other services to the public 40 12 12 7 16 13 0 60 26 15
2019 None of the above 9 33 41 8 0 0 8 47 9 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 27 48 10 5 10 0 0 75 15 55
2024 Compliance, inspection and enforcement 14 48 16 10 6 7 0 66 17 30
2024 Communications or public affairs 14 54 6 19 7 0 0 68 25 15
2024 Legal services 38 26 15 5 16 0 0 64 21 20
2024 Administration and operations 17 50 22 0 4 8 0 72 4 30
2024 Human resources 44 42 13 0 0 0 0 87 0 20
2024 Financial management 8 54 31 0 0 8 0 67 0 10
2024 Information technology 47 36 8 8 0 0 0 83 8 10
2024 Policy 9 30 25 28 0 8 0 42 31 15
2024 Project management 0 78 6 15 0 0 0 78 15 15
2024 Other services to the public 36 31 23 4 6 0 0 67 10 15
2024 None of the above 11 42 19 10 10 9 0 58 22 10
2022 Client contact centre 34 35 22 0 8 0 0 69 8 10
2022 Federal regulators 35 40 13 6 3 3 0 78 9 35
2022 Compliance, inspection and enforcement 24 47 23 7 0 0 0 70 7 15
2022 Legal services 35 40 13 6 6 0 0 75 12 15
2022 Administration and operations 41 36 12 6 0 5 0 81 6 15
2022 Human resources 63 30 0 0 0 7 0 100 0 15
2022 Policy 40 24 8 14 14 0 0 64 29 15
2020 Federal regulators 25 36 24 11 2 3 0 63 13 65
2020 Compliance, inspection and enforcement 26 51 16 3 0 3 0 80 3 30
2020 Communications or public affairs 6 83 0 11 0 0 0 89 11 15
2020 Legal services 38 37 13 6 0 6 0 80 7 15
2020 Administration and operations 48 28 16 0 4 4 0 79 4 25
2020 Human resources 37 52 11 0 0 0 0 89 0 20
2020 Information technology 19 41 10 19 10 0 0 60 30 10
2020 Policy 46 38 8 0 0 8 0 92 0 15
2020 Project management 49 31 10 0 10 0 0 79 10 10
2020 Other services to the public 36 27 23 4 0 9 0 70 5 20
2020 None of the above 35 42 12 6 6 0 0 76 12 15
2019 Client contact centre 28 28 26 0 8 10 0 62 9 10
2019 Federal regulators 38 36 19 3 4 0 0 73 8 45
2019 Compliance, inspection and enforcement 17 37 27 0 7 12 0 61 8 15
2019 Legal services 31 19 19 9 10 10 0 57 22 10
2019 Administration and operations 49 26 13 4 0 9 0 81 5 25
2019 Information technology 47 26 9 18 0 0 0 73 18 10
2019 Policy 26 29 36 10 0 0 0 55 10 10
2019 Other services to the public 33 46 11 11 0 0 0 79 11 15
2019 None of the above 34 40 17 9 0 0 0 74 9 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 24 50 12 7 5 2 0 76 12 55
2024 Compliance, inspection and enforcement 23 52 19 3 3 0 0 75 6 30
2024 Communications or public affairs 31 47 16 7 0 0 0 78 7 15
2024 Legal services 49 26 11 10 5 0 0 75 15 20
2024 Administration and operations 33 53 7 4 4 0 0 86 8 30
2024 Human resources 51 45 4 0 0 0 0 96 0 20
2024 Financial management 10 60 8 0 0 22 0 90 0 10
2024 Information technology 38 47 0 7 0 0 8 92 8 10
2024 Policy 37 47 8 7 0 0 0 84 7 15
2024 Project management 18 61 22 0 0 0 0 78 0 15
2024 Other services to the public 46 21 29 0 0 4 0 70 0 15
2024 None of the above 32 21 28 0 10 9 0 58 11 10
2022 Client contact centre 55 22 15 0 8 0 0 77 8 10
2022 Federal regulators 45 50 3 0 0 3 0 97 0 35
2022 Compliance, inspection and enforcement 47 46 7 0 0 0 0 93 0 15
2022 Legal services 48 27 12 6 0 7 0 80 6 15
2022 Administration and operations 54 35 0 6 0 5 0 94 6 15
2022 Human resources 70 30 0 0 0 0 0 100 0 15
2022 Policy 41 45 8 0 7 0 0 85 7 15
2020 Federal regulators 43 42 6 6 2 0 0 86 8 65
2020 Compliance, inspection and enforcement 53 27 17 0 0 3 0 83 0 30
2020 Communications or public affairs 36 59 0 5 0 0 0 95 5 15
2020 Legal services 56 31 6 6 0 0 0 87 6 15
2020 Administration and operations 60 20 12 4 4 0 0 80 8 25
2020 Human resources 64 31 5 0 0 0 0 95 0 20
2020 Information technology 18 41 10 10 10 10 0 66 23 10
2020 Policy 38 32 15 7 0 8 0 76 7 15
2020 Project management 79 0 0 21 0 0 0 79 21 10
2020 Other services to the public 57 28 10 0 5 0 0 86 5 20
2020 None of the above 53 30 12 0 6 0 0 82 6 15
2019 Client contact centre 48 28 16 0 8 0 0 76 8 10
2019 Federal regulators 42 36 10 10 2 0 0 78 12 45
2019 Compliance, inspection and enforcement 31 51 6 6 7 0 0 82 13 15
2019 Legal services 49 30 10 0 10 0 0 79 10 10
2019 Administration and operations 49 46 0 4 0 0 0 96 4 25
2019 Information technology 64 18 18 0 0 0 0 82 0 10
2019 Policy 26 47 27 0 0 0 0 73 0 10
2019 Other services to the public 46 43 5 0 5 0 0 89 5 15
2019 None of the above 28 63 0 9 0 0 0 91 9 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 27 39 16 9 4 6 0 70 13 55
2024 Compliance, inspection and enforcement 43 16 25 0 6 9 0 65 7 30
2024 Communications or public affairs 24 44 9 16 0 7 0 73 17 15
2024 Legal services 29 30 10 10 0 21 0 74 12 20
2024 Administration and operations 42 21 18 4 8 8 0 68 12 30
2024 Human resources 37 59 0 0 0 4 0 100 0 20
2024 Financial management 17 61 0 0 0 22 0 100 0 10
2024 Information technology 46 23 6 0 7 18 0 84 8 10
2024 Policy 44 33 7 16 0 0 0 77 16 15
2024 Project management 34 35 0 14 0 17 0 83 17 15
2024 Other services to the public 37 25 29 5 0 5 0 65 5 15
2024 None of the above 19 39 30 0 0 11 0 66 0 10
2022 Client contact centre 39 30 8 0 0 23 0 89 0 10
2022 Federal regulators 68 20 9 0 0 3 0 90 0 35
2022 Compliance, inspection and enforcement 59 34 7 0 0 0 0 93 0 15
2022 Legal services 37 19 6 12 0 26 0 75 16 15
2022 Administration and operations 54 40 6 0 0 0 0 94 0 15
2022 Human resources 60 40 0 0 0 0 0 100 0 15
2022 Policy 41 38 13 0 0 8 0 85 0 15
2020 Federal regulators 40 46 8 5 0 2 0 88 5 65
2020 Compliance, inspection and enforcement 55 23 13 3 0 7 0 83 3 30
2020 Communications or public affairs 53 41 0 0 0 6 0 100 0 15
2020 Legal services 50 44 6 0 0 0 0 94 0 15
2020 Administration and operations 68 16 12 0 4 0 0 84 4 25
2020 Human resources 62 33 6 0 0 0 0 94 0 20
2020 Information technology 18 51 10 0 10 10 0 77 11 10
2020 Policy 54 39 0 0 0 7 0 100 0 15
2020 Project management 70 10 10 0 0 10 0 89 0 10
2020 Other services to the public 60 27 4 4 0 4 0 91 5 20
2020 None of the above 47 29 18 0 6 0 0 76 6 15
2019 Client contact centre 38 44 10 0 8 0 0 82 8 10
2019 Federal regulators 50 29 12 4 2 2 0 81 6 45
2019 Compliance, inspection and enforcement 27 59 8 0 0 6 0 92 0 15
2019 Legal services 40 28 31 0 0 0 0 69 0 10
2019 Administration and operations 58 38 4 0 0 0 0 96 0 25
2019 Information technology 82 0 18 0 0 0 0 82 0 10
2019 Policy 36 64 0 0 0 0 0 100 0 10
2019 Other services to the public 60 35 0 5 0 0 0 95 5 15
2019 None of the above 20 72 8 0 0 0 0 92 0 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 23 21 21 7 5 22 0 57 16 55
2024 Compliance, inspection and enforcement 27 20 13 0 6 34 0 71 9 30
2024 Communications or public affairs 14 37 42 0 0 7 0 55 0 15
2024 Legal services 19 4 0 20 0 57 0 53 47 20
2024 Administration and operations 29 23 10 0 6 28 4 75 9 30
2024 Human resources 42 27 5 0 0 27 0 93 0 20
2024 Financial management 9 52 0 0 0 39 0 100 0 10
2024 Information technology 27 18 16 7 0 24 8 67 10 10
2024 Policy 38 15 16 0 0 31 0 77 0 15
2024 Project management 16 16 22 6 9 31 0 46 22 15
2024 Other services to the public 41 10 25 0 0 24 0 67 0 15
2024 None of the above 10 9 9 0 20 52 0 40 41 10
2022 Client contact centre 55 0 14 0 8 23 0 71 11 10
2022 Federal regulators 40 37 9 0 0 14 0 90 0 35
2022 Compliance, inspection and enforcement 53 11 12 5 0 18 0 78 6 15
2022 Legal services 29 14 19 6 0 33 0 64 8 15
2022 Administration and operations 59 23 6 6 0 5 0 87 7 15
2022 Human resources 52 48 0 0 0 0 0 100 0 15
2022 Policy 25 21 26 0 0 29 0 64 0 15
2020 Federal regulators 35 39 15 5 2 5 0 78 7 65
2020 Compliance, inspection and enforcement 52 29 10 3 0 6 0 86 3 30
2020 Communications or public affairs 37 32 12 6 0 13 0 79 7 15
2020 Legal services 25 56 13 0 0 6 0 87 0 15
2020 Administration and operations 48 32 8 0 8 4 0 83 8 25
2020 Human resources 53 36 11 0 0 0 0 89 0 20
2020 Information technology 18 41 20 0 10 10 0 66 11 10
2020 Policy 46 15 16 0 0 23 0 80 0 15
2020 Project management 70 0 20 0 0 10 0 78 0 10
2020 Other services to the public 37 31 5 4 9 14 0 79 16 20
2020 None of the above 47 23 12 0 0 18 0 85 0 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 47 24 13 2 5 8 1 78 8 55
2024 Compliance, inspection and enforcement 39 43 0 3 3 9 3 93 7 30
2024 Communications or public affairs 33 31 6 7 0 7 16 83 8 15
2024 Legal services 40 30 10 5 5 5 6 77 12 20
2024 Administration and operations 43 26 11 3 4 7 7 79 7 30
2024 Human resources 42 18 19 8 0 8 5 69 9 20
2024 Financial management 27 73 0 0 0 0 0 100 0 10
2024 Information technology 70 7 0 0 7 8 7 92 8 10
2024 Policy 47 7 7 0 0 31 8 88 0 15
2024 Project management 38 40 15 0 0 6 0 84 0 15
2024 Other services to the public 37 19 33 6 0 5 0 59 6 15
2024 None of the above 30 21 9 0 20 21 0 64 25 10
2022 Client contact centre 47 14 16 8 8 8 0 66 17 10
2022 Federal regulators 50 29 9 0 0 0 12 90 0 35
2022 Compliance, inspection and enforcement 53 41 6 0 0 0 0 94 0 15
2022 Legal services 32 34 12 0 6 6 9 78 7 15
2022 Administration and operations 42 41 6 0 6 5 0 88 6 15
2022 Human resources 69 8 7 0 0 0 16 92 0 15
2022 Policy 46 23 23 0 0 7 0 75 0 15
2020 Federal regulators 52 22 9 6 3 5 3 80 10 65
2020 Compliance, inspection and enforcement 48 33 7 3 0 0 9 90 3 30
2020 Communications or public affairs 47 29 6 6 0 12 0 86 7 15
2020 Legal services 62 19 6 0 0 6 6 93 0 15
2020 Administration and operations 60 16 8 4 8 4 0 79 13 25
2020 Human resources 64 15 11 0 0 0 11 88 0 20
2020 Information technology 39 31 20 0 10 0 0 69 10 10
2020 Policy 54 32 7 0 0 0 8 93 0 15
2020 Project management 70 10 10 0 0 10 0 89 0 10
2020 Other services to the public 51 26 4 4 0 14 0 90 5 20
2020 None of the above 47 24 12 0 12 6 0 75 13 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 2 5 6 6 50 6 24 81 10 55
2024 Compliance, inspection and enforcement 6 3 6 3 36 13 32 72 17 30
2024 Communications or public affairs 0 16 6 0 47 0 31 67 23 15
2024 Legal services 0 0 9 9 33 5 43 82 0 20
2024 Administration and operations 4 10 8 10 24 4 39 62 24 30
2024 Human resources 0 5 12 14 29 4 36 72 8 20
2024 Financial management 0 9 10 0 34 0 47 65 16 10
2024 Information technology 0 13 0 0 52 8 26 80 20 10
2024 Policy 0 0 7 0 41 7 44 85 0 15
2024 Project management 0 0 7 14 22 34 22 83 0 15
2024 Other services to the public 4 0 29 10 30 4 23 55 6 15
2024 None of the above 10 0 9 10 50 11 9 76 12 10
2022 Client contact centre 8 0 7 9 29 8 40 71 15 10
2022 Federal regulators 0 0 5 6 40 6 43 89 0 35
2022 Compliance, inspection and enforcement 0 0 17 0 67 0 16 80 0 15
2022 Legal services 6 6 6 0 40 6 36 69 20 15
2022 Administration and operations 0 0 18 0 36 0 46 67 0 15
2022 Human resources 0 0 7 0 47 8 38 87 0 15
2022 Policy 0 0 0 6 47 0 47 100 0 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 7 4 35 2 7 41 4 20 16 55
2024 Compliance, inspection and enforcement 10 10 14 3 6 56 0 46 22 30
2024 Communications or public affairs 0 14 16 0 0 63 7 46 0 15
2024 Legal services 6 4 14 5 0 66 5 35 16 20
2024 Administration and operations 3 4 32 3 4 47 6 15 16 30
2024 Human resources 17 22 0 4 8 43 5 76 24 20
2024 Financial management 9 8 26 10 0 31 16 30 19 10
2024 Information technology 7 0 0 0 0 69 24 100 0 10
2024 Policy 17 0 30 0 0 37 17 36 0 15
2024 Project management 16 15 24 0 0 45 0 56 0 15
2024 Other services to the public 9 15 35 0 0 37 4 40 0 15
2024 None of the above 0 29 9 0 10 52 0 60 20 10
2022 Client contact centre 0 36 15 0 0 49 0 70 0 10
2022 Federal regulators 10 17 21 0 0 46 6 57 0 35
2022 Compliance, inspection and enforcement 18 17 30 0 0 30 5 54 0 15
2022 Legal services 7 0 25 0 0 58 9 22 0 15
2022 Administration and operations 31 23 6 12 0 28 0 76 16 15
2022 Human resources 32 30 7 0 0 32 0 90 0 15
2022 Policy 0 7 45 0 7 25 17 11 12 15

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 55 30 8 6 2 0 0 85 7 55
2024 Compliance, inspection and enforcement 32 43 13 12 0 0 0 75 12 30
2024 Communications or public affairs 31 47 16 7 0 0 0 78 7 15
2024 Legal services 43 48 0 5 5 0 0 90 10 20
2024 Administration and operations 57 32 8 3 0 0 0 89 3 25
2024 Human resources 70 30 0 0 0 0 0 100 0 20
2024 Financial management 58 42 0 0 0 0 0 100 0 10
2024 Information technology 60 26 8 6 0 0 0 86 6 10
2024 Policy 40 38 7 15 0 0 0 78 15 15
2024 Project management 34 35 16 15 0 0 0 69 15 15
2024 Other services to the public 61 16 23 0 0 0 0 77 0 15
2024 None of the above 52 38 0 10 0 0 0 90 10 10
2022 Client contact centre 77 15 0 0 8 0 0 92 8 10
2022 Federal regulators 59 35 0 3 0 3 0 97 3 35
2022 Compliance, inspection and enforcement 64 31 6 0 0 0 0 94 0 15
2022 Legal services 55 39 6 0 0 0 0 94 0 15
2022 Administration and operations 70 30 0 0 0 0 0 100 0 15
2022 Human resources 93 7 0 0 0 0 0 100 0 15
2022 Policy 65 13 0 15 7 0 0 78 22 15
2020 Federal regulators 60 26 6 4 3 0 0 86 8 65
2020 Compliance, inspection and enforcement 68 16 10 6 0 0 0 84 6 30
2020 Communications or public affairs 70 30 0 0 0 0 0 100 0 15
2020 Legal services 69 24 0 6 0 0 0 94 6 15
2020 Administration and operations 58 29 8 0 4 0 0 87 4 25
2020 Human resources 63 37 0 0 0 0 0 100 0 20
2020 Information technology 40 20 10 19 10 0 0 60 30 10
2020 Policy 61 39 0 0 0 0 0 100 0 15
2020 Project management 79 0 10 10 0 0 0 79 10 10
2020 Other services to the public 68 27 4 0 0 0 0 96 0 20
2020 None of the above 65 23 6 0 6 0 0 88 6 15
2019 Client contact centre 48 36 8 8 0 0 0 84 8 10
2019 Federal regulators 55 27 6 6 6 0 0 82 12 45
2019 Compliance, inspection and enforcement 24 50 14 13 0 0 0 73 13 15
2019 Legal services 51 49 0 0 0 0 0 100 0 10
2019 Administration and operations 75 16 9 0 0 0 0 91 0 25
2019 Information technology 69 10 10 10 0 0 0 80 10 10
2019 Policy 46 45 8 0 0 0 0 92 0 10
2019 Other services to the public 78 5 17 0 0 0 0 83 0 15
2019 None of the above 51 49 0 0 0 0 0 100 0 10

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 46 28 13 6 7 0 0 74 13 55
2024 Compliance, inspection and enforcement 23 48 14 6 9 0 0 71 15 30
2024 Communications or public affairs 14 54 8 9 16 0 0 67 25 15
2024 Legal services 49 32 10 0 10 0 0 80 10 20
2024 Administration and operations 47 36 7 10 0 0 0 83 10 30
2024 Human resources 60 27 4 5 4 0 0 87 9 20
2024 Financial management 56 44 0 0 0 0 0 100 0 10
2024 Information technology 69 10 14 7 0 0 0 79 7 10
2024 Policy 40 24 8 14 14 0 0 64 28 15
2024 Project management 25 22 31 14 8 0 0 47 22 15
2024 Other services to the public 50 12 34 0 0 4 0 65 0 15
2024 None of the above 29 51 0 19 0 0 0 81 19 10
2022 Client contact centre 54 38 0 0 8 0 0 92 8 10
2022 Federal regulators 48 36 8 5 3 0 0 84 8 35
2022 Compliance, inspection and enforcement 52 42 0 6 0 0 0 94 6 15
2022 Legal services 35 45 12 8 0 0 0 80 8 15
2022 Administration and operations 77 5 12 6 0 0 0 82 6 15
2022 Human resources 77 23 0 0 0 0 0 100 0 15
2022 Policy 49 22 7 15 7 0 0 71 22 15
2020 Federal regulators 50 30 15 0 5 0 0 80 5 65
2020 Compliance, inspection and enforcement 65 22 7 3 3 0 0 87 6 30
2020 Communications or public affairs 54 46 0 0 0 0 0 100 0 15
2020 Legal services 62 31 0 6 0 0 0 94 6 15
2020 Administration and operations 50 29 17 0 4 0 0 79 4 25
2020 Human resources 53 37 11 0 0 0 0 89 0 20
2020 Information technology 19 31 10 20 19 0 0 50 40 10
2020 Policy 54 38 8 0 0 0 0 92 0 15
2020 Project management 79 0 21 0 0 0 0 79 0 10
2020 Other services to the public 63 18 14 4 0 0 0 82 4 20
2020 None of the above 59 18 12 6 6 0 0 76 12 15
2019 Client contact centre 28 36 28 8 0 0 0 64 8 10
2019 Federal regulators 42 29 15 2 12 0 0 71 14 45
2019 Compliance, inspection and enforcement 12 51 12 13 13 0 0 63 25 15
2019 Legal services 40 60 0 0 0 0 0 100 0 10
2019 Administration and operations 66 17 9 4 4 0 0 83 9 25
2019 Information technology 73 0 18 9 0 0 0 73 9 10
2019 Policy 55 28 18 0 0 0 0 82 0 10
2019 Other services to the public 67 27 0 0 5 0 0 95 5 15
2019 None of the above 43 43 7 7 0 0 0 85 7 10

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 36 38 10 9 7 0 0 74 16 55
2024 Compliance, inspection and enforcement 23 49 13 5 9 0 0 72 14 30
2024 Communications or public affairs 14 47 14 16 9 0 0 61 25 15
2024 Legal services 43 32 15 0 10 0 0 75 10 20
2024 Administration and operations 43 32 19 6 0 0 0 75 6 30
2024 Human resources 56 31 4 5 4 0 0 87 9 20
2024 Financial management 38 62 0 0 0 0 0 100 0 10
2024 Information technology 61 18 14 7 0 0 0 79 7 10
2024 Policy 32 32 8 21 6 0 0 64 28 15
2024 Project management 16 38 16 22 8 0 0 54 30 15
2024 Other services to the public 47 26 23 4 0 0 0 73 4 15
2024 None of the above 29 41 10 9 10 0 0 71 19 10
2022 Client contact centre 63 22 8 0 8 0 0 84 8 10
2022 Federal regulators 45 44 3 8 0 0 0 89 8 35
2022 Compliance, inspection and enforcement 52 30 13 6 0 0 0 82 6 15
2022 Legal services 35 45 0 12 8 0 0 80 20 15
2022 Administration and operations 63 24 6 6 0 0 0 88 6 15
2022 Human resources 77 23 0 0 0 0 0 100 0 15
2022 Policy 64 7 0 7 22 0 0 71 29 15
2020 Federal regulators 46 36 12 2 3 0 0 83 5 65
2020 Compliance, inspection and enforcement 64 23 7 3 3 0 0 87 6 30
2020 Communications or public affairs 48 52 0 0 0 0 0 100 0 15
2020 Legal services 56 38 0 6 0 0 0 94 6 15
2020 Administration and operations 56 32 8 0 4 0 0 88 4 25
2020 Human resources 47 42 11 0 0 0 0 89 0 20
2020 Information technology 19 41 0 10 30 0 0 60 40 10
2020 Policy 47 46 8 0 0 0 0 92 0 15
2020 Project management 79 0 0 10 10 0 0 79 21 10
2020 Other services to the public 68 9 14 9 0 0 0 77 9 20
2020 None of the above 53 24 12 6 6 0 0 76 12 15
2019 Client contact centre 28 46 8 18 0 0 0 74 18 10
2019 Federal regulators 41 29 13 4 12 0 0 71 16 45
2019 Compliance, inspection and enforcement 19 51 5 13 13 0 0 70 25 15
2019 Legal services 49 40 10 0 0 0 0 90 0 10
2019 Administration and operations 62 30 4 0 4 0 0 91 4 25
2019 Information technology 73 0 18 9 0 0 0 73 9 10
2019 Policy 55 37 8 0 0 0 0 92 0 10
2019 Other services to the public 71 23 0 0 6 0 0 94 6 15
2019 None of the above 43 25 16 17 0 0 0 68 17 10
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 44 24 12 6 10 4 0 71 17 55
2024 Compliance, inspection and enforcement 38 24 18 8 9 3 0 64 18 30
2024 Communications or public affairs 38 38 0 8 16 0 0 76 24 15
2024 Legal services 40 36 5 5 10 5 0 80 15 20
2024 Administration and operations 43 23 7 12 4 10 0 74 17 30
2024 Human resources 47 23 8 4 9 9 0 77 14 20
2024 Financial management 57 25 19 0 0 0 0 81 0 10
2024 Information technology 60 19 8 6 7 0 0 79 13 10
2024 Policy 40 38 8 7 6 0 0 78 14 15
2024 Project management 31 23 16 9 14 6 0 58 25 15
2024 Other services to the public 36 20 39 0 4 0 0 57 4 15
2024 None of the above 29 21 40 10 0 0 0 50 10 10
2022 Client contact centre 54 29 9 0 8 0 0 83 8 10
2022 Federal regulators 50 30 8 6 0 5 0 85 7 35
2022 Compliance, inspection and enforcement 59 11 18 12 0 0 0 70 12 15
2022 Legal services 48 14 6 12 8 13 0 70 23 15
2022 Administration and operations 56 19 19 5 0 0 0 76 5 15
2022 Human resources 62 31 7 0 0 0 0 93 0 15
2022 Policy 48 14 9 15 14 0 0 62 29 15
2020 Federal regulators 43 36 12 6 3 0 0 78 9 65
2020 Compliance, inspection and enforcement 52 13 16 16 0 3 0 67 16 30
2020 Communications or public affairs 36 36 17 11 0 0 0 71 11 15
2020 Legal services 43 25 12 6 0 6 6 78 7 15
2020 Administration and operations 47 20 20 8 4 0 0 68 12 25
2020 Human resources 53 21 16 5 0 5 0 78 6 20
2020 Information technology 19 20 41 10 9 0 0 40 19 10
2020 Policy 39 31 14 16 0 0 0 70 16 15
2020 Project management 70 10 21 0 0 0 0 79 0 10
2020 Other services to the public 40 28 14 0 14 5 0 71 14 20
2020 None of the above 53 30 0 6 12 0 0 82 18 15
2019 Client contact centre 28 28 26 10 8 0 0 56 18 10
2019 Federal regulators 37 26 19 6 10 2 0 64 17 45
2019 Compliance, inspection and enforcement 13 37 21 18 7 0 5 52 26 15
2019 Legal services 19 40 21 9 10 0 0 60 19 10
2019 Administration and operations 52 23 13 4 9 0 0 74 13 25
2019 Information technology 45 18 18 9 0 9 0 70 10 10
2019 Policy 37 27 16 10 0 10 0 71 11 10
2019 Other services to the public 79 5 11 0 5 0 0 84 5 15
2019 None of the above 33 17 27 7 8 7 0 54 17 10

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Federal regulators 26 41 33 55
2024 Compliance, inspection and enforcement 23 29 48 30
2024 Communications or public affairs 33 38 30 15
2024 Legal services 35 43 21 20
2024 Administration and operations 30 43 27 30
2024 Human resources 34 25 41 20
2024 Financial management 28 64 8 10
2024 Information technology 23 46 31 10
2024 Policy 31 38 31 15
2024 Project management 45 33 21 15
2024 Other services to the public 47 36 17 15
2024 None of the above 62 19 19 10
2022 Client contact centre 31 46 23 10
2022 Federal regulators 30 39 31 35
2022 Compliance, inspection and enforcement 12 47 41 15
2022 Legal services 32 19 49 15
2022 Administration and operations 17 47 36 15
2022 Human resources 34 21 45 15
2022 Policy 41 25 34 15
2020 Federal regulators 20 46 34 65
2020 Compliance, inspection and enforcement 13 52 35 30
2020 Communications or public affairs 17 29 54 15
2020 Legal services 31 19 50 15
2020 Administration and operations 16 48 37 25
2020 Human resources 42 42 16 20
2020 Information technology 19 19 61 10
2020 Policy 30 24 47 15
2020 Project management 30 39 30 10
2020 Other services to the public 36 28 37 20
2020 None of the above 17 41 41 15
2019 Client contact centre 8 62 30 10
2019 Federal regulators 33 39 28 45
2019 Compliance, inspection and enforcement 38 19 43 15
2019 Legal services 0 60 40 10
2019 Administration and operations 30 32 38 25
2019 Information technology 0 64 36 10
2019 Policy 35 18 47 10
2019 Other services to the public 23 67 11 15
2019 None of the above 31 25 44 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Federal regulators 15 6 55 17 0 7 15
2022 Federal regulators 19 50 10 0 10 10 10
2020 Federal regulators 16 38 39 0 0 8 15
2019 Federal regulators 21 7 59 0 7 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2024 Policy 0 100 15
2024 Project management 0 100 15
2024 Other services to the public 0 100 15
2024 None of the above 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Administration and operations 0 100 15
2020 Federal regulators 8 92 65
2020 Communications or public affairs 0 100 15
2020 Legal services 0 100 15
2020 Administration and operations 20 80 25
2019 Federal regulators 21 79 45
2019 Other services to the public 0 100 15

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 54 46 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 50 50 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Federal regulators 51 49 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 0 15 6 9 0 55 15 48 30 15
2024 Legal services 0 0 14 10 16 45 15 0 65 20
2024 Financial management 0 28 0 9 0 56 8 76 24 10
2024 Project management 0 16 6 0 8 63 6 52 26 15
2024 None of the above 0 0 19 0 0 72 9 0 0 10
2022 Federal regulators 16 21 13 0 3 37 9 70 5 35
2020 Federal regulators 17 17 18 9 9 23 6 48 26 65
2020 Compliance, inspection and enforcement 23 13 12 0 6 39 6 67 11 30
2020 Communications or public affairs 24 18 0 0 0 47 12 100 0 15
2020 Legal services 6 12 19 19 0 32 13 32 34 15
2020 Administration and operations 20 8 16 16 4 8 28 43 32 25
2020 Human resources 16 21 5 0 0 47 11 88 0 20
2020 Information technology 19 10 10 10 9 41 0 50 33 10
2020 Policy 8 16 8 0 0 38 30 76 0 15
2020 Project management 29 0 30 10 0 20 10 42 15 10
2020 Other services to the public 18 9 0 0 9 45 18 75 25 20
2020 None of the above 23 6 6 0 6 47 12 70 15 15
2019 Client contact centre 20 10 8 0 8 28 26 66 17 10
2019 Federal regulators 13 15 11 18 14 22 7 39 45 45
2019 Compliance, inspection and enforcement 25 6 20 6 14 30 0 44 28 15
2019 Legal services 10 9 19 9 0 31 21 41 19 10
2019 Administration and operations 23 16 17 17 4 18 4 50 28 25
2019 Information technology 36 0 17 9 0 38 0 59 15 10
2019 Policy 27 10 10 8 0 28 18 67 15 10
2019 Other services to the public 20 19 17 7 0 24 13 63 11 15
2019 None of the above 9 27 24 0 0 23 17 60 0 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 26 26 16 4 5 21 2 68 12 55
2024 Compliance, inspection and enforcement 36 20 22 4 0 15 3 69 5 30
2024 Legal services 38 11 0 10 16 20 5 66 34 20
2024 Administration and operations 28 34 3 3 0 32 0 91 4 30
2024 Financial management 0 70 0 0 0 30 0 100 0 10
2024 Policy 39 8 22 7 0 23 0 62 9 15
2024 Other services to the public 32 11 35 0 0 23 0 55 0 15
2022 Client contact centre 47 14 0 0 8 31 0 88 12 10
2022 Federal regulators 31 25 9 5 3 21 6 76 11 35
2022 Compliance, inspection and enforcement 47 22 13 0 0 17 0 84 0 15
2022 Administration and operations 54 29 12 0 0 5 0 87 0 15
2022 Human resources 45 38 0 0 0 17 0 100 0 15
2022 Policy 49 20 0 0 7 24 0 90 10 15
2020 Federal regulators 42 32 6 11 6 3 0 76 17 65
2020 Compliance, inspection and enforcement 55 13 9 3 0 20 0 84 4 30
2020 Communications or public affairs 35 42 5 0 0 12 6 93 0 15
2020 Legal services 43 19 13 0 0 25 0 83 0 15
2020 Administration and operations 36 28 20 0 4 4 8 72 5 25
2020 Human resources 43 32 16 0 0 10 0 82 0 20
2020 Information technology 19 10 30 0 10 31 0 43 15 10
2020 Policy 55 38 0 0 0 0 7 100 0 15
2020 Project management 70 0 20 10 0 0 0 70 10 10
2020 Other services to the public 55 14 9 0 9 13 0 79 11 20
2020 None of the above 35 29 6 6 6 18 0 78 14 15
2019 Client contact centre 45 29 18 9 0 0 0 74 9 10
2019 Federal regulators 29 28 12 15 13 4 0 59 29 45
2019 Compliance, inspection and enforcement 38 25 17 7 0 13 0 72 8 15
2019 Legal services 21 49 19 0 0 0 10 78 0 10
2019 Administration and operations 40 34 21 4 0 0 0 74 4 25
2019 Information technology 53 9 29 0 0 9 0 68 0 10
2019 Policy 37 37 8 0 0 18 0 90 0 10
2019 Other services to the public 52 19 11 0 0 17 0 86 0 15
2019 None of the above 19 42 40 0 0 0 0 60 0 10
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 20
2024 Financial management 0 100 10
2024 None of the above 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Administration and operations 0 100 15
2022 Human resources 0 100 15
2020 Communications or public affairs 0 100 15
2020 Legal services 0 100 15
2020 Information technology 0 100 10
2020 Other services to the public 0 100 20
2019 Compliance, inspection and enforcement 0 100 15
2019 Legal services 0 100 10
2019 Administration and operations 0 100 25
2019 Policy 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 12 11 15 2 5 51 3 51 16 55
2024 Legal services 0 4 15 0 0 60 20 22 0 20
2024 Financial management 0 28 0 0 0 56 16 100 0 10
2024 None of the above 0 9 29 0 0 62 0 24 0 10
2022 Federal regulators 22 12 23 3 0 31 9 57 4 35
2022 Human resources 37 0 7 0 0 29 28 84 0 15
2020 Federal regulators 21 11 20 6 6 28 8 50 19 65
2020 Compliance, inspection and enforcement 27 10 19 3 0 36 6 63 5 30
2020 Communications or public affairs 24 12 6 0 0 47 12 86 0 15
2020 Legal services 19 12 13 0 0 44 13 71 0 15
2020 Administration and operations 28 20 12 4 4 20 12 70 12 25
2020 Human resources 16 16 5 0 0 52 11 86 0 20
2020 Information technology 19 10 19 0 0 51 0 60 0 10
2020 Policy 8 8 17 0 0 34 33 50 0 10
2020 Project management 29 0 40 0 0 20 10 42 0 10
2020 Other services to the public 14 9 9 0 0 50 18 71 0 20
2020 None of the above 23 6 6 0 6 47 12 70 15 15
2019 Client contact centre 28 10 8 0 8 28 18 71 15 10
2019 Federal regulators 20 12 23 2 6 29 9 51 13 45
2019 Compliance, inspection and enforcement 24 19 13 0 0 37 7 77 0 15
2019 Administration and operations 27 16 26 0 0 31 0 63 0 25
2019 Information technology 36 9 17 0 0 38 0 73 0 10
2019 Policy 16 10 26 0 0 30 18 50 0 10
2019 Other services to the public 20 24 12 12 0 24 7 65 18 15
2019 None of the above 9 25 33 0 0 23 9 51 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 30 24 19 2 7 16 2 65 11 55
2024 Compliance, inspection and enforcement 33 28 10 6 0 19 5 79 7 30
2024 Communications or public affairs 38 22 24 0 0 16 0 72 0 15
2024 Legal services 33 25 6 0 0 30 5 91 0 20
2024 Administration and operations 24 45 6 0 0 24 0 92 0 30
2024 Financial management 0 69 0 0 0 22 9 100 0 10
2024 Policy 46 8 14 0 7 25 0 72 10 15
2024 Other services to the public 32 21 35 0 0 13 0 60 0 15
2022 Federal regulators 35 27 9 3 0 17 9 84 4 35
2022 Compliance, inspection and enforcement 47 18 12 6 0 17 0 79 7 15
2022 Administration and operations 54 35 6 0 0 5 0 94 0 15
2022 Human resources 63 22 0 0 0 7 8 100 0 15
2022 Policy 39 21 0 0 7 33 0 89 11 15
2020 Federal regulators 40 28 16 3 6 8 0 73 10 65
2020 Compliance, inspection and enforcement 55 20 6 6 0 13 0 86 7 30
2020 Communications or public affairs 41 30 11 0 0 12 6 86 0 15
2020 Legal services 50 19 13 0 0 19 0 85 0 15
2020 Administration and operations 47 20 20 0 4 4 4 74 5 25
2020 Human resources 37 21 21 5 0 15 0 69 6 20
2020 Information technology 19 20 19 0 10 31 0 57 15 10
2020 Policy 68 25 0 0 0 7 0 100 0 10
2020 Project management 59 0 41 0 0 0 0 59 0 10
2020 Other services to the public 37 36 9 4 0 9 5 84 5 20
2020 None of the above 35 29 6 0 6 24 0 84 8 15
2019 Client contact centre 38 28 16 8 0 10 0 74 9 10
2019 Federal regulators 43 20 25 0 6 6 0 66 6 45
2019 Compliance, inspection and enforcement 38 38 6 0 0 18 0 93 0 15
2019 Legal services 40 30 19 0 0 0 10 78 0 10
2019 Administration and operations 49 21 21 0 0 9 0 77 0 25
2019 Information technology 53 9 29 0 0 9 0 68 0 10
2019 Policy 46 37 17 0 0 0 0 83 0 10
2019 Other services to the public 46 31 5 5 0 12 0 88 6 15
2019 None of the above 9 32 42 0 0 7 9 50 0 10
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 22 14 4 5 0 8 52 48 55
2024 Compliance, inspection and enforcement 31 33 13 7 10 0 7 34 66 30
2024 Communications or public affairs 40 26 34 0 0 0 0 40 60 10
2024 Legal services 39 21 21 0 14 0 5 41 59 20
2024 Administration and operations 69 20 7 4 0 0 0 69 31 25
2024 Human resources 43 34 10 0 4 0 10 48 52 20
2024 Financial management 66 26 0 0 0 0 8 72 28 10
2024 Information technology 53 8 23 16 0 0 0 53 47 10
2024 Policy 69 14 9 0 8 0 0 69 31 15
2024 Project management 69 17 14 0 0 0 0 69 31 15
2024 Other services to the public 48 11 32 0 9 0 0 48 52 15
2022 Client contact centre 71 21 0 0 8 0 0 10
2022 Federal regulators 61 25 12 0 3 0 0 35
2022 Compliance, inspection and enforcement 46 24 18 6 7 0 0 15
2022 Legal services 68 12 6 6 0 0 6 15
2022 Administration and operations 48 12 5 16 13 0 5 15
2022 Human resources 78 7 0 0 15 0 0 15
2022 Policy 55 22 15 0 8 0 0 15
2020 Federal regulators 50 28 12 5 5 0 0 65
2020 Compliance, inspection and enforcement 55 22 16 3 3 0 0 30
2020 Communications or public affairs 58 30 12 0 0 0 0 15
2020 Legal services 49 12 32 6 0 0 0 15
2020 Administration and operations 60 20 8 0 8 0 4 25
2020 Human resources 69 21 5 5 0 0 0 20
2020 Information technology 39 20 20 0 20 0 0 10
2020 Policy 24 53 15 8 0 0 0 15
2020 Project management 59 30 10 0 0 0 0 10
2020 Other services to the public 76 14 0 5 0 0 5 20
2020 None of the above 47 41 6 6 0 0 0 15
2019 Client contact centre 42 10 30 10 0 0 8 10
2019 Federal regulators 58 29 11 0 2 0 0 45
2019 Compliance, inspection and enforcement 68 27 6 0 0 0 0 15
2019 Legal services 40 28 21 0 10 0 0 10
2019 Administration and operations 67 9 12 0 4 0 9 25
2019 Information technology 65 26 0 9 0 0 0 10
2019 Policy 28 20 31 12 9 0 0 10
2019 Other services to the public 63 25 0 12 0 0 0 15
2019 None of the above 45 41 0 7 7 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 20 15 27 19 16 0 2 21 79 55
2024 Compliance, inspection and enforcement 9 22 34 20 15 0 0 9 91 30
2024 Communications or public affairs 20 33 25 15 8 0 0 20 80 15
2024 Legal services 18 19 11 21 31 0 0 18 82 20
2024 Administration and operations 28 24 23 11 14 0 0 28 72 30
2024 Human resources 10 44 19 18 4 0 5 10 90 20
2024 Financial management 0 54 36 9 0 0 0 0 100 10
2024 Information technology 20 25 19 23 13 0 0 20 80 10
2024 Policy 14 47 17 14 8 0 0 14 86 15
2024 Project management 6 15 41 16 22 0 0 6 94 15
2024 Other services to the public 8 29 46 10 6 0 0 8 92 15
2024 None of the above 29 30 41 0 0 0 0 29 71 10
2022 Client contact centre 8 58 16 0 9 0 9 10
2022 Federal regulators 23 34 20 12 9 0 3 35
2022 Compliance, inspection and enforcement 17 30 10 23 19 0 0 15
2022 Legal services 9 33 18 19 20 0 0 15
2022 Administration and operations 23 22 24 0 25 0 5 15
2022 Human resources 42 14 8 29 7 0 0 15
2022 Policy 26 45 15 6 7 0 0 15
2020 Federal regulators 25 14 32 17 12 0 0 65
2020 Compliance, inspection and enforcement 30 33 25 12 0 0 0 30
2020 Communications or public affairs 24 12 30 29 6 0 0 15
2020 Legal services 19 18 31 19 13 0 0 15
2020 Administration and operations 24 28 24 12 8 0 4 25
2020 Human resources 27 21 11 26 16 0 0 20
2020 Information technology 0 0 30 50 20 0 0 10
2020 Policy 0 54 16 30 0 0 0 15
2020 Project management 59 20 20 0 0 0 0 10
2020 Other services to the public 28 14 29 9 14 0 5 20
2020 None of the above 12 29 18 24 18 0 0 15
2019 Client contact centre 40 28 8 16 0 0 8 10
2019 Federal regulators 30 23 22 12 13 0 0 45
2019 Compliance, inspection and enforcement 14 32 17 24 13 0 0 15
2019 Legal services 30 21 0 10 39 0 0 10
2019 Administration and operations 37 29 9 13 13 0 0 25
2019 Information technology 26 18 29 18 9 0 0 10
2019 Policy 49 29 10 12 0 0 0 10
2019 Other services to the public 73 6 0 16 5 0 0 15
2019 None of the above 28 34 7 0 30 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 27 23 17 15 9 2 6 30 70 55
2024 Compliance, inspection and enforcement 16 26 19 30 9 0 0 16 84 30
2024 Communications or public affairs 13 38 25 24 0 0 0 13 87 15
2024 Legal services 13 25 38 4 15 0 5 14 86 20
2024 Administration and operations 41 29 16 15 0 0 0 41 59 30
2024 Human resources 5 37 31 18 4 0 5 6 94 20
2024 Financial management 30 50 20 0 0 0 0 30 70 10
2024 Information technology 38 25 16 21 0 0 0 38 62 10
2024 Policy 14 54 24 8 0 0 0 14 86 15
2024 Project management 0 24 54 7 14 0 0 0 100 15
2024 Other services to the public 14 51 14 10 6 0 4 15 85 15
2024 None of the above 10 71 0 19 0 0 0 10 90 10
2022 Client contact centre 37 38 16 9 0 0 0 10
2022 Federal regulators 43 26 11 6 9 0 6 35
2022 Compliance, inspection and enforcement 24 36 30 11 0 0 0 15
2022 Legal services 29 38 6 13 14 0 0 15
2022 Administration and operations 35 23 12 13 6 0 11 15
2022 Human resources 32 17 44 7 0 0 0 15
2022 Policy 50 29 14 0 7 0 0 15
2020 Federal regulators 39 23 20 12 6 0 0 65
2020 Compliance, inspection and enforcement 43 26 19 9 3 0 0 30
2020 Communications or public affairs 18 24 24 35 0 0 0 15
2020 Legal services 19 31 6 19 25 0 0 15
2020 Administration and operations 24 28 32 12 0 0 4 25
2020 Human resources 43 11 15 32 0 0 0 20
2020 Information technology 0 10 20 40 30 0 0 10
2020 Policy 31 24 16 30 0 0 0 15
2020 Project management 49 30 10 10 0 0 0 10
2020 Other services to the public 31 23 27 9 4 0 5 20
2020 None of the above 41 24 18 0 18 0 0 15
2019 Client contact centre 58 10 24 0 0 0 8 10
2019 Federal regulators 41 18 18 10 13 0 0 45
2019 Compliance, inspection and enforcement 14 39 17 10 20 0 0 15
2019 Legal services 40 10 19 19 10 0 0 10
2019 Administration and operations 37 42 4 9 4 0 4 25
2019 Information technology 17 9 36 18 9 11 0 10
2019 Policy 48 30 10 12 0 0 0 10
2019 Other services to the public 67 23 5 0 5 0 0 15
2019 None of the above 46 17 15 0 23 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 23 27 20 10 17 0 4 24 76 55
2024 Compliance, inspection and enforcement 13 30 30 15 9 0 3 13 87 30
2024 Communications or public affairs 22 16 29 24 8 0 0 22 78 15
2024 Legal services 14 9 18 23 31 0 4 15 85 20
2024 Administration and operations 42 19 17 10 12 0 0 42 58 30
2024 Human resources 19 22 38 12 4 0 5 20 80 20
2024 Financial management 18 10 41 22 9 0 0 18 82 10
2024 Information technology 22 23 27 16 13 0 0 22 78 10
2024 Policy 38 15 25 14 7 0 0 38 62 15
2024 Project management 16 22 37 17 8 0 0 16 84 15
2024 Other services to the public 27 49 4 10 6 4 0 28 72 15
2024 None of the above 19 40 21 11 10 0 0 19 81 10
2022 Client contact centre 23 31 15 7 24 0 0 10
2022 Federal regulators 20 25 28 14 11 0 3 35
2022 Compliance, inspection and enforcement 12 35 16 11 25 0 0 15
2022 Legal services 37 6 6 25 20 0 6 15
2022 Administration and operations 12 30 17 24 12 0 5 15
2022 Human resources 34 15 21 30 0 0 0 15
2022 Policy 17 38 17 8 13 0 7 15
2020 Federal regulators 30 24 28 8 9 0 2 65
2020 Compliance, inspection and enforcement 39 23 19 16 3 0 0 30
2020 Communications or public affairs 36 12 29 24 0 0 0 15
2020 Legal services 38 6 24 13 13 6 0 15
2020 Administration and operations 16 24 28 16 4 4 8 25
2020 Human resources 43 15 0 26 16 0 0 20
2020 Information technology 0 0 20 20 59 0 0 10
2020 Policy 39 30 23 8 0 0 0 15
2020 Project management 61 9 20 10 0 0 0 10
2020 Other services to the public 50 14 9 4 18 0 5 20
2020 None of the above 26 31 12 19 13 0 0 15
2019 Client contact centre 20 48 8 8 8 0 8 10
2019 Federal regulators 33 25 16 11 15 0 0 45
2019 Compliance, inspection and enforcement 21 25 17 23 14 0 0 15
2019 Administration and operations 28 36 26 0 9 0 0 20
2019 Information technology 20 17 9 27 27 0 0 10
2019 Policy 58 10 20 12 0 0 0 10
2019 Other services to the public 61 12 5 11 5 0 6 15
2019 None of the above 46 17 7 0 30 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 23 10 2 4 0 13 55 45 55
2024 Compliance, inspection and enforcement 30 33 16 10 0 0 12 34 66 30
2024 Communications or public affairs 52 23 25 0 0 0 0 52 48 15
2024 Legal services 35 13 21 5 15 0 11 39 61 20
2024 Administration and operations 47 11 14 10 0 4 14 57 43 25
2024 Human resources 62 13 0 4 4 0 17 75 25 20
2024 Financial management 48 34 9 0 0 0 9 53 47 10
2024 Information technology 64 14 14 7 0 0 0 64 36 10
2024 Policy 61 24 0 14 0 0 0 61 39 15
2024 Project management 64 28 0 8 0 0 0 64 36 15
2024 Other services to the public 43 14 29 0 6 0 9 47 53 15
2024 None of the above 80 9 11 0 0 0 0 80 20 10
2022 Client contact centre 61 13 17 0 0 0 8 10
2022 Federal regulators 59 18 12 0 6 0 5 35
2022 Compliance, inspection and enforcement 48 23 12 17 0 0 0 15
2022 Legal services 28 34 12 6 6 0 13 15
2022 Administration and operations 46 17 6 0 6 0 25 15
2022 Human resources 56 16 14 0 0 0 14 15
2022 Policy 78 8 0 8 0 0 7 15
2020 Federal regulators 53 25 12 5 5 1 0 65
2020 Compliance, inspection and enforcement 59 23 15 3 0 0 0 30
2020 Communications or public affairs 36 24 35 6 0 0 0 15
2020 Legal services 37 25 19 13 6 0 0 15
2020 Administration and operations 48 12 28 4 0 0 8 25
2020 Human resources 45 33 6 6 6 0 6 20
2020 Information technology 19 41 20 9 0 0 10 10
2020 Policy 31 39 16 14 0 0 0 15
2020 Project management 90 10 0 0 0 0 0 10
2020 Other services to the public 68 9 9 4 4 0 5 20
2020 None of the above 52 12 18 6 12 0 0 15
2019 Client contact centre 58 26 8 0 0 0 8 10
2019 Federal regulators 53 24 13 4 6 0 0 45
2019 Compliance, inspection and enforcement 51 27 12 0 10 0 0 15
2019 Legal services 31 18 10 19 21 0 0 10
2019 Administration and operations 51 26 5 5 5 0 9 20
2019 Information technology 73 9 0 9 0 0 9 10
2019 Other services to the public 84 0 11 0 5 0 0 15
2019 None of the above 62 7 22 0 8 0 0 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 17 34 19 11 17 0 2 17 83 55
2024 Compliance, inspection and enforcement 32 30 23 3 9 0 3 33 67 30
2024 Communications or public affairs 15 24 24 16 20 0 0 15 85 15
2024 Legal services 24 31 15 10 21 0 0 24 76 20
2024 Administration and operations 41 10 24 15 11 0 0 41 59 30
2024 Human resources 61 17 8 9 4 0 0 61 39 20
2024 Financial management 50 15 18 16 0 0 0 50 50 10
2024 Information technology 31 26 23 0 21 0 0 31 69 10
2024 Policy 22 24 30 16 8 0 0 22 78 15
2024 Project management 21 15 24 23 17 0 0 21 79 15
2024 Other services to the public 49 14 15 10 11 0 0 49 51 15
2024 None of the above 19 40 22 10 9 0 0 19 81 10
2022 Client contact centre 45 21 34 0 0 0 0 10
2022 Federal regulators 54 29 9 3 6 0 0 35
2022 Compliance, inspection and enforcement 30 35 24 6 5 0 0 15
2022 Legal services 28 33 12 13 14 0 0 15
2022 Administration and operations 35 29 12 6 18 0 0 15
2022 Human resources 63 15 15 0 8 0 0 10
2022 Policy 55 17 21 8 0 0 0 15
2020 Federal regulators 42 23 23 4 8 0 0 65
2020 Compliance, inspection and enforcement 49 23 22 6 0 0 0 30
2020 Communications or public affairs 29 42 17 6 6 0 0 15
2020 Legal services 31 19 6 31 13 0 0 15
2020 Administration and operations 36 12 19 16 12 0 4 25
2020 Human resources 37 42 11 5 5 0 0 20
2020 Information technology 19 10 40 20 10 0 0 10
2020 Policy 31 24 24 15 7 0 0 15
2020 Project management 80 10 10 0 0 0 0 10
2020 Other services to the public 59 14 9 18 0 0 0 20
2020 None of the above 29 30 24 12 6 0 0 15
2019 Client contact centre 48 28 8 8 0 0 8 10
2019 Federal regulators 45 31 15 2 6 0 0 45
2019 Compliance, inspection and enforcement 34 32 23 11 0 0 0 15
2019 Legal services 31 9 19 9 31 0 0 10
2019 Administration and operations 40 26 21 4 9 0 0 25
2019 Information technology 73 18 0 9 0 0 0 10
2019 Policy 34 28 18 20 0 0 0 10
2019 Other services to the public 73 11 11 0 5 0 0 15
2019 None of the above 34 35 22 0 8 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 31 27 22 11 7 0 2 32 68 55
2024 Compliance, inspection and enforcement 29 28 28 5 3 3 3 31 69 30
2024 Communications or public affairs 8 39 36 16 0 0 0 8 92 15
2024 Legal services 39 24 17 11 5 0 5 41 59 20
2024 Administration and operations 36 36 10 7 4 3 3 39 61 30
2024 Human resources 32 41 13 0 9 0 5 33 67 20
2024 Financial management 48 42 10 0 0 0 0 48 52 10
2024 Information technology 56 7 23 6 8 0 0 56 44 10
2024 Policy 9 25 29 24 14 0 0 9 91 15
2024 Project management 31 25 21 9 14 0 0 31 69 15
2024 Other services to the public 37 27 21 10 4 0 0 37 63 15
2024 None of the above 10 41 31 19 0 0 0 10 90 10
2022 Client contact centre 37 16 29 0 9 0 8 10
2022 Federal regulators 37 30 27 3 3 0 0 35
2022 Compliance, inspection and enforcement 46 23 25 0 6 0 0 15
2022 Legal services 36 31 26 6 0 0 0 15
2022 Administration and operations 53 29 6 6 0 0 5 15
2022 Human resources 70 22 8 0 0 0 0 15
2022 Policy 31 47 15 0 8 0 0 15
2020 Federal regulators 45 32 14 6 3 0 0 65
2020 Compliance, inspection and enforcement 36 35 22 3 3 0 0 30
2020 Communications or public affairs 36 12 36 17 0 0 0 15
2020 Legal services 37 38 25 0 0 0 0 15
2020 Administration and operations 43 24 12 4 4 0 12 25
2020 Human resources 48 36 11 5 0 0 0 20
2020 Information technology 28 41 10 0 20 0 0 10
2020 Policy 23 40 31 7 0 0 0 15
2020 Project management 69 0 20 10 0 0 0 10
2020 Other services to the public 60 18 0 14 5 0 5 20
2020 None of the above 47 12 12 12 6 6 6 15
2019 Client contact centre 40 26 18 8 0 0 8 10
2019 Federal regulators 45 22 18 4 9 0 2 45
2019 Compliance, inspection and enforcement 26 46 6 0 15 8 0 15
2019 Legal services 61 0 18 10 10 0 0 10
2019 Administration and operations 41 38 13 4 0 0 4 25
2019 Information technology 54 18 9 0 18 0 0 10
2019 Policy 37 40 22 0 0 0 0 10
2019 Other services to the public 46 38 11 0 5 0 0 15
2019 None of the above 52 26 15 0 7 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 25 26 21 10 15 0 2 26 74 55
2024 Compliance, inspection and enforcement 16 19 21 30 12 0 3 17 83 30
2024 Communications or public affairs 7 30 33 30 0 0 0 7 93 15
2024 Legal services 15 28 43 0 10 0 5 16 84 20
2024 Administration and operations 35 30 14 11 7 3 0 37 63 30
2024 Human resources 24 37 26 0 8 0 5 25 75 20
2024 Financial management 39 8 45 0 0 0 9 43 57 10
2024 Information technology 34 19 18 21 8 0 0 34 66 10
2024 Policy 9 17 45 15 14 0 0 9 91 15
2024 Project management 0 21 33 16 30 0 0 0 100 15
2024 Other services to the public 13 43 38 0 6 0 0 13 87 15
2024 None of the above 30 9 33 28 0 0 0 30 70 10
2022 Client contact centre 32 43 16 0 9 0 0 10
2022 Federal regulators 26 31 26 15 0 0 3 35
2022 Compliance, inspection and enforcement 23 5 43 12 17 0 0 15
2022 Legal services 23 31 31 14 0 0 0 15
2022 Administration and operations 40 23 19 6 6 0 5 15
2022 Human resources 49 22 15 14 0 0 0 15
2022 Policy 26 24 35 14 0 0 0 15
2020 Federal regulators 25 37 22 11 5 0 0 65
2020 Compliance, inspection and enforcement 39 32 13 16 0 0 0 30
2020 Communications or public affairs 30 29 23 18 0 0 0 15
2020 Legal services 25 30 13 19 6 6 0 15
2020 Administration and operations 32 36 16 8 4 0 4 25
2020 Human resources 27 31 26 11 5 0 0 20
2020 Information technology 0 20 30 40 10 0 0 10
2020 Policy 15 40 38 8 0 0 0 15
2020 Project management 51 39 0 0 10 0 0 10
2020 Other services to the public 27 32 18 14 4 0 5 20
2020 None of the above 41 24 12 12 12 0 0 15
2019 Client contact centre 42 9 18 22 0 0 9 10
2019 Federal regulators 28 34 17 10 9 0 2 45
2019 Compliance, inspection and enforcement 22 32 13 12 21 0 0 15
2019 Legal services 9 40 21 19 10 0 0 10
2019 Administration and operations 20 38 26 9 4 0 4 25
2019 Information technology 18 36 0 18 27 0 0 10
2019 Policy 37 30 33 0 0 0 0 10
2019 Other services to the public 66 18 5 11 0 0 0 15
2019 None of the above 28 40 17 0 16 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 41 18 19 4 18 0 2 41 59 55
2024 Compliance, inspection and enforcement 26 23 22 12 13 0 3 27 73 30
2024 Communications or public affairs 7 40 31 16 7 0 0 7 93 15
2024 Legal services 34 35 11 5 14 0 0 34 66 20
2024 Administration and operations 49 26 7 11 0 0 7 53 47 30
2024 Human resources 32 29 18 0 13 0 9 35 65 20
2024 Financial management 26 26 27 22 0 0 0 26 74 10
2024 Information technology 36 17 10 21 16 0 0 36 64 10
2024 Policy 9 40 30 14 6 0 0 9 91 15
2024 Project management 9 24 20 32 14 0 0 9 91 15
2024 Other services to the public 27 30 33 10 0 0 0 27 73 15
2024 None of the above 31 21 19 28 0 0 0 31 69 10
2022 Client contact centre 66 9 25 0 0 0 0 10
2022 Federal regulators 31 27 19 9 11 0 3 35
2022 Compliance, inspection and enforcement 23 41 31 6 0 0 0 15
2022 Legal services 37 37 14 6 6 0 0 15
2022 Administration and operations 29 42 18 0 6 0 5 15
2022 Human resources 55 30 0 15 0 0 0 15
2022 Policy 33 15 30 8 7 8 0 15
2020 Federal regulators 39 33 19 5 5 0 0 65
2020 Compliance, inspection and enforcement 41 33 20 7 0 0 0 30
2020 Communications or public affairs 42 35 17 6 0 0 0 15
2020 Legal services 25 31 19 13 6 6 0 15
2020 Administration and operations 44 24 16 4 4 4 4 25
2020 Human resources 37 52 5 5 0 0 0 20
2020 Information technology 19 31 30 10 10 0 0 10
2020 Policy 30 16 55 0 0 0 0 15
2020 Project management 59 20 0 21 0 0 0 10
2020 Other services to the public 60 13 9 14 4 0 0 20
2020 None of the above 52 12 6 12 12 6 0 15
2019 Client contact centre 40 16 28 8 0 0 8 10
2019 Federal regulators 37 33 11 4 14 0 0 45
2019 Compliance, inspection and enforcement 35 29 15 13 8 0 0 15
2019 Legal services 60 0 9 21 10 0 0 10
2019 Administration and operations 37 42 9 9 4 0 0 25
2019 Information technology 29 26 27 9 9 0 0 10
2019 Policy 18 39 33 10 0 0 0 10
2019 Other services to the public 72 5 17 5 0 0 0 15
2019 None of the above 27 34 15 17 7 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 50 19 7 13 9 0 2 51 49 55
2024 Compliance, inspection and enforcement 36 30 26 0 3 3 3 38 62 30
2024 Communications or public affairs 46 15 30 0 9 0 0 46 54 15
2024 Legal services 48 38 0 4 10 0 0 48 52 20
2024 Administration and operations 53 18 15 7 7 0 0 53 47 30
2024 Human resources 64 18 4 5 0 0 9 70 30 20
2024 Financial management 48 44 9 0 0 0 0 48 52 10
2024 Information technology 52 19 8 13 7 0 0 52 48 10
2024 Policy 40 32 21 7 0 0 0 40 60 15
2024 Project management 40 22 30 8 0 0 0 40 60 15
2024 Other services to the public 47 38 5 10 0 0 0 47 53 15
2024 None of the above 42 29 0 29 0 0 0 42 58 10
2022 Client contact centre 48 20 8 16 8 0 0 10
2022 Federal regulators 63 15 12 3 3 0 3 30
2022 Compliance, inspection and enforcement 41 35 24 0 0 0 0 15
2022 Legal services 41 13 7 27 6 0 6 15
2022 Administration and operations 54 29 0 6 0 6 5 15
2022 Human resources 56 23 15 0 0 0 7 15
2022 Policy 49 15 8 14 15 0 0 15
2020 Federal regulators 59 22 6 6 6 0 0 65
2020 Compliance, inspection and enforcement 53 19 19 9 0 0 0 30
2020 Communications or public affairs 42 40 18 0 0 0 0 15
2020 Legal services 62 19 6 6 0 6 0 15
2020 Administration and operations 60 8 20 4 4 0 4 25
2020 Human resources 53 21 11 10 5 0 0 20
2020 Information technology 30 40 10 10 10 0 0 10
2020 Policy 62 8 30 0 0 0 0 15
2020 Project management 59 41 0 0 0 0 0 10
2020 Other services to the public 59 14 9 9 5 0 5 20
2020 None of the above 58 24 6 0 12 0 0 15
2019 Client contact centre 30 44 0 0 18 0 8 10
2019 Federal regulators 49 26 15 2 8 0 0 45
2019 Compliance, inspection and enforcement 39 27 13 13 8 0 0 15
2019 Legal services 61 9 19 10 0 0 0 10
2019 Administration and operations 71 25 0 4 0 0 0 25
2019 Information technology 82 9 9 0 0 0 0 10
2019 Policy 39 39 22 0 0 0 0 10
2019 Other services to the public 61 11 13 16 0 0 0 15
2019 None of the above 62 15 9 7 7 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 60 23 7 2 5 0 3 62 38 55
2024 Compliance, inspection and enforcement 42 27 10 8 9 0 3 43 57 30
2024 Communications or public affairs 61 24 7 8 0 0 0 61 39 15
2024 Legal services 72 14 0 9 5 0 0 72 28 20
2024 Administration and operations 51 39 4 0 3 0 3 53 47 30
2024 Human resources 74 8 9 0 0 0 9 81 19 20
2024 Financial management 57 24 19 0 0 0 0 57 43 10
2024 Information technology 71 22 7 0 0 0 0 71 29 10
2024 Policy 49 29 15 7 0 0 0 49 51 15
2024 Project management 22 48 9 21 0 0 0 22 78 15
2024 Other services to the public 37 47 10 6 0 0 0 37 63 15
2024 None of the above 51 19 21 9 0 0 0 51 49 10
2022 Client contact centre 48 29 13 0 9 0 0 10
2022 Federal regulators 58 18 12 7 5 0 0 35
2022 Compliance, inspection and enforcement 40 43 11 6 0 0 0 15
2022 Legal services 44 27 8 15 6 0 0 15
2022 Administration and operations 48 46 0 0 6 0 0 15
2022 Human resources 61 31 8 0 0 0 0 15
2022 Policy 45 48 0 7 0 0 0 15
2020 Federal regulators 25 36 16 14 9 0 0 65
2020 Compliance, inspection and enforcement 35 35 20 7 3 0 0 30
2020 Communications or public affairs 29 18 30 23 0 0 0 15
2020 Legal services 19 25 32 12 13 0 0 15
2020 Administration and operations 32 28 8 8 16 0 8 25
2020 Human resources 27 32 26 15 0 0 0 20
2020 Information technology 69 10 0 10 10 0 0 10
2020 Policy 8 31 46 8 8 0 0 15
2020 Project management 20 40 10 29 0 0 0 10
2020 Other services to the public 27 23 45 0 5 0 0 20
2020 None of the above 53 18 12 12 6 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 43 28 9 5 12 0 2 44 56 55
2024 Compliance, inspection and enforcement 22 33 27 6 11 0 0 22 78 30
2024 Communications or public affairs 62 22 8 0 8 0 0 62 38 15
2024 Legal services 46 11 15 10 14 0 5 48 52 20
2024 Administration and operations 47 36 13 0 4 0 0 47 53 30
2024 Human resources 45 16 30 0 0 0 9 49 51 20
2024 Financial management 20 32 26 22 0 0 0 20 80 10
2024 Information technology 15 37 34 7 6 0 0 15 85 10
2024 Policy 70 6 23 0 0 0 0 70 30 15
2024 Project management 21 32 33 0 15 0 0 21 79 15
2024 Other services to the public 24 47 20 9 0 0 0 24 76 15
2024 None of the above 71 19 9 0 0 0 0 71 29 10
2022 Client contact centre 29 45 8 9 0 0 8 10
2022 Federal regulators 44 25 20 12 0 0 0 35
2022 Compliance, inspection and enforcement 23 41 6 29 0 0 0 15
2022 Legal services 67 14 6 6 0 0 7 15
2022 Administration and operations 31 58 12 0 0 0 0 15
2022 Human resources 70 7 7 16 0 0 0 15
2022 Policy 62 23 15 0 0 0 0 15
2020 Federal regulators 36 34 15 9 5 0 0 65
2020 Compliance, inspection and enforcement 36 32 25 7 0 0 0 30
2020 Communications or public affairs 35 48 0 12 5 0 0 15
2020 Legal services 44 32 18 0 6 0 0 15
2020 Administration and operations 24 28 28 8 4 0 8 25
2020 Human resources 37 11 36 11 5 0 0 20
2020 Information technology 30 31 19 10 10 0 0 10
2020 Policy 38 47 8 7 0 0 0 15
2020 Project management 69 10 10 10 0 0 0 10
2020 Other services to the public 31 32 14 5 14 0 5 20
2020 None of the above 53 6 24 12 6 0 0 15
2019 Client contact centre 38 28 8 8 10 0 8 10
2019 Federal regulators 34 39 13 7 6 0 0 45
2019 Compliance, inspection and enforcement 28 42 23 0 8 0 0 15
2019 Legal services 61 10 10 18 0 0 0 10
2019 Administration and operations 44 52 4 0 0 0 0 25
2019 Information technology 53 18 29 0 0 0 0 10
2019 Policy 55 18 18 10 0 0 0 10
2019 Other services to the public 76 13 0 6 6 0 0 15
2019 None of the above 60 24 0 8 7 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 47 22 9 3 12 2 5 51 49 55
2024 Compliance, inspection and enforcement 47 25 3 10 6 0 9 51 49 30
2024 Communications or public affairs 37 26 9 15 13 0 0 37 63 15
2024 Legal services 44 21 24 0 11 0 0 44 56 20
2024 Administration and operations 61 18 3 4 10 0 4 64 36 30
2024 Human resources 75 8 8 4 0 0 4 79 21 20
2024 Financial management 66 18 8 9 0 0 0 66 34 10
2024 Information technology 77 0 7 15 0 0 0 77 23 10
2024 Policy 62 0 16 15 7 0 0 62 38 15
2024 Project management 39 16 13 16 8 0 7 43 57 15
2024 Other services to the public 47 28 25 0 0 0 0 47 53 15
2024 None of the above 40 20 0 20 21 0 0 40 60 10
2022 Client contact centre 75 8 9 0 0 0 8 10
2022 Federal regulators 76 15 9 0 0 0 0 35
2022 Compliance, inspection and enforcement 69 25 0 0 0 0 6 15
2022 Legal services 62 26 6 0 6 0 0 15
2022 Administration and operations 77 11 0 6 0 0 5 15
2022 Human resources 84 16 0 0 0 0 0 15
2022 Policy 63 6 22 0 0 0 9 15
2020 Federal regulators 66 17 14 0 2 0 2 65
2020 Compliance, inspection and enforcement 45 36 13 6 0 0 0 30
2020 Communications or public affairs 49 32 19 0 0 0 0 15
2020 Legal services 62 25 13 0 0 0 0 15
2020 Administration and operations 52 20 4 8 4 0 12 25
2020 Human resources 58 31 11 0 0 0 0 20
2020 Information technology 59 41 0 0 0 0 0 10
2020 Policy 45 23 16 16 0 0 0 15
2020 Project management 69 20 10 0 0 0 0 10
2020 Other services to the public 68 9 9 0 9 0 5 20
2020 None of the above 65 30 6 0 0 0 0 15
2019 Client contact centre 46 36 10 0 0 0 8 10
2019 Federal regulators 80 16 2 0 2 0 0 45
2019 Compliance, inspection and enforcement 51 34 15 0 0 0 0 15
2019 Legal services 81 10 9 0 0 0 0 10
2019 Administration and operations 83 13 0 4 0 0 0 25
2019 Information technology 64 18 0 0 18 0 0 10
2019 Policy 80 0 20 0 0 0 0 10
2019 Other services to the public 58 42 0 0 0 0 0 15
2019 None of the above 74 19 0 7 0 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 58 23 9 0 5 0 5 61 39 55
2024 Compliance, inspection and enforcement 46 36 12 0 0 0 6 48 52 30
2024 Communications or public affairs 40 25 21 14 0 0 0 40 60 15
2024 Legal services 62 28 5 0 5 0 0 62 38 20
2024 Administration and operations 75 14 4 0 4 0 4 78 22 30
2024 Human resources 83 9 0 4 0 0 4 86 14 20
2024 Financial management 42 58 0 0 0 0 0 42 58 10
2024 Information technology 93 7 0 0 0 0 0 93 7 10
2024 Policy 55 38 7 0 0 0 0 55 45 15
2024 Project management 61 31 0 0 8 0 0 61 39 15
2024 Other services to the public 52 13 35 0 0 0 0 52 48 15
2024 None of the above 70 20 9 0 0 0 0 70 30 10
2022 Client contact centre 77 13 9 0 0 0 0 10
2022 Federal regulators 77 17 6 0 0 0 0 35
2022 Compliance, inspection and enforcement 64 6 17 13 0 0 0 15
2022 Legal services 82 6 12 0 0 0 0 15
2022 Administration and operations 70 24 0 6 0 0 0 15
2022 Human resources 70 30 0 0 0 0 0 15
2022 Policy 65 28 8 0 0 0 0 15
2020 Federal regulators 42 34 16 6 2 0 0 65
2020 Compliance, inspection and enforcement 51 32 10 7 0 0 0 30
2020 Communications or public affairs 37 25 31 6 0 0 0 15
2020 Legal services 43 25 13 19 0 0 0 15
2020 Administration and operations 45 17 25 13 0 0 0 25
2020 Human resources 37 47 11 5 0 0 0 20
2020 Information technology 69 20 10 0 0 0 0 10
2020 Policy 39 53 8 0 0 0 0 15
2020 Project management 69 31 0 0 0 0 0 10
2020 Other services to the public 41 40 5 0 9 0 5 20
2020 None of the above 58 36 6 0 0 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 70 4 2 0 2 0 22 90 10 55
2024 Compliance, inspection and enforcement 59 16 3 3 0 0 19 73 27 30
2024 Communications or public affairs 73 7 0 0 0 0 21 92 8 15
2024 Legal services 80 0 0 5 0 0 16 94 6 20
2024 Administration and operations 77 7 8 0 0 0 7 83 17 25
2024 Human resources 78 4 4 0 0 5 9 90 10 20
2024 Financial management 84 0 0 0 0 0 16 100 0 10
2024 Information technology 86 0 0 0 0 0 14 100 0 10
2024 Policy 76 8 0 0 0 0 16 90 10 15
2024 Project management 75 8 0 0 9 0 7 81 19 15
2024 Other services to the public 90 6 0 0 0 0 5 94 6 15
2024 None of the above 90 0 10 0 0 0 0 90 10 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 55 9 7 3 9 2 15 66 34 55
2024 Compliance, inspection and enforcement 56 4 9 10 3 0 19 68 32 30
2024 Communications or public affairs 73 0 0 0 7 0 21 92 8 15
2024 Legal services 65 0 9 10 0 0 16 77 23 20
2024 Administration and operations 69 6 11 4 7 0 3 71 29 30
2024 Human resources 69 13 9 0 0 0 9 76 24 20
2024 Financial management 45 30 0 9 0 0 16 54 46 10
2024 Information technology 71 7 15 6 0 0 0 71 29 10
2024 Policy 76 8 0 0 0 0 16 90 10 15
2024 Project management 54 7 7 8 23 0 0 54 46 15
2024 Other services to the public 86 10 0 4 0 0 0 86 14 15
2024 None of the above 81 0 9 0 9 0 0 81 19 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 73 6 2 0 4 1 14 87 13 55
2024 Compliance, inspection and enforcement 73 13 3 0 3 0 9 79 21 30
2024 Communications or public affairs 71 15 0 7 0 0 8 77 23 15
2024 Legal services 66 9 5 5 5 0 10 73 27 20
2024 Administration and operations 76 7 7 0 7 0 3 79 21 30
2024 Human resources 70 4 8 5 4 0 9 76 24 20
2024 Financial management 75 0 9 0 0 0 16 90 10 10
2024 Information technology 86 0 0 0 7 0 7 92 8 10
2024 Policy 84 0 0 7 0 0 8 92 8 15
2024 Project management 73 9 8 0 0 9 0 81 19 15
2024 Other services to the public 91 0 0 0 0 4 5 100 0 15
2024 None of the above 100 0 0 0 0 0 0 100 0 10
2022 Client contact centre 69 0 16 0 8 0 8 10
2022 Federal regulators 83 6 5 0 0 0 6 35
2022 Compliance, inspection and enforcement 95 0 5 0 0 0 0 15
2022 Legal services 75 12 6 0 0 0 6 15
2022 Administration and operations 89 0 0 0 0 0 11 15
2022 Human resources 71 0 7 0 8 0 14 15
2022 Policy 86 0 0 7 0 0 7 15
2020 Federal regulators 86 3 2 3 5 0 2 65
2020 Compliance, inspection and enforcement 84 0 13 0 3 0 0 30
2020 Communications or public affairs 87 6 0 7 0 0 0 15
2020 Legal services 94 6 0 0 0 0 0 15
2020 Administration and operations 68 8 8 4 4 0 8 25
2020 Human resources 74 11 0 5 5 0 5 20
2020 Information technology 60 20 9 10 0 0 0 10
2020 Policy 85 0 8 0 0 0 8 15
2020 Project management 90 0 10 0 0 0 0 10
2020 Other services to the public 72 14 0 0 5 5 5 20
2020 None of the above 78 0 0 0 7 7 7 15
2019 Client contact centre 60 22 0 9 0 0 9 10
2019 Federal regulators 68 4 8 2 10 2 4 45
2019 Compliance, inspection and enforcement 80 13 7 0 0 0 0 15
2019 Legal services 72 9 10 9 0 0 0 10
2019 Administration and operations 82 9 5 0 0 0 5 20
2019 Information technology 73 0 18 0 9 0 0 10
2019 Policy 82 8 0 0 0 0 10 10
2019 Other services to the public 71 11 11 0 7 0 0 15
2019 None of the above 59 33 0 0 0 0 7 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 67 17 2 0 2 0 12 76 24 55
2024 Compliance, inspection and enforcement 65 14 9 0 0 0 12 74 26 30
2024 Communications or public affairs 38 38 17 7 0 0 0 38 62 15
2024 Legal services 49 30 6 5 0 0 10 54 46 20
2024 Administration and operations 72 18 7 0 3 0 0 72 28 30
2024 Human resources 65 22 0 0 0 0 13 74 26 20
2024 Financial management 74 26 0 0 0 0 0 74 26 10
2024 Information technology 62 14 25 0 0 0 0 62 38 10
2024 Policy 72 13 8 7 0 0 0 72 28 15
2024 Project management 53 31 16 0 0 0 0 53 47 15
2024 Other services to the public 86 14 0 0 0 0 0 86 14 15
2024 None of the above 90 0 0 10 0 0 0 90 10 10
2022 Client contact centre 69 9 0 7 8 0 8 10
2022 Federal regulators 76 21 0 0 0 0 3 35
2022 Compliance, inspection and enforcement 87 7 0 6 0 0 0 15
2022 Legal services 62 26 7 0 0 0 6 15
2022 Administration and operations 88 6 6 0 0 0 0 15
2022 Human resources 78 8 0 8 0 0 7 15
2022 Policy 86 14 0 0 0 0 0 15
2020 Federal regulators 75 13 6 5 0 0 2 65
2020 Compliance, inspection and enforcement 75 19 3 3 0 0 0 30
2020 Communications or public affairs 81 13 0 7 0 0 0 15
2020 Legal services 68 25 6 0 0 0 0 15
2020 Administration and operations 76 4 8 4 0 0 8 25
2020 Human resources 53 26 15 0 0 0 5 20
2020 Information technology 59 20 0 10 10 0 0 10
2020 Policy 85 8 8 0 0 0 0 15
2020 Project management 79 0 10 10 0 0 0 10
2020 Other services to the public 73 18 0 0 0 5 5 20
2020 None of the above 76 12 6 0 0 6 0 15
2019 Client contact centre 76 0 8 8 0 0 8 10
2019 Federal regulators 63 15 13 0 7 0 2 45
2019 Compliance, inspection and enforcement 65 30 6 0 0 0 0 15
2019 Legal services 63 18 19 0 0 0 0 10
2019 Administration and operations 82 13 0 4 0 0 0 20
2019 Information technology 82 9 9 0 0 0 0 10
2019 Policy 82 8 0 0 0 0 10 10
2019 Other services to the public 70 17 5 7 0 0 0 15
2019 None of the above 62 38 0 0 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 63 18 0 2 7 0 10 70 30 55
2024 Compliance, inspection and enforcement 53 27 3 3 6 0 9 58 42 30
2024 Communications or public affairs 46 24 14 7 9 0 0 46 54 15
2024 Legal services 53 22 0 10 5 0 10 59 41 20
2024 Administration and operations 65 25 6 0 4 0 0 65 35 30
2024 Human resources 61 17 4 0 5 0 13 70 30 20
2024 Financial management 91 0 0 9 0 0 0 91 9 10
2024 Information technology 83 17 0 0 0 0 0 83 17 10
2024 Policy 48 30 0 15 7 0 0 48 52 15
2024 Project management 55 30 7 0 8 0 0 55 45 15
2024 Other services to the public 90 10 0 0 0 0 0 90 10 15
2024 None of the above 81 9 10 0 0 0 0 81 19 10
2022 Client contact centre 66 0 18 8 0 0 8 10
2022 Federal regulators 68 23 3 0 0 0 6 35
2022 Compliance, inspection and enforcement 76 13 0 5 0 6 0 15
2022 Legal services 56 12 20 6 0 0 6 15
2022 Administration and operations 88 12 0 0 0 0 0 15
2022 Human resources 64 15 7 8 0 0 7 15
2022 Policy 70 16 0 14 0 0 0 15
2020 Federal regulators 70 13 8 0 6 2 2 65
2020 Compliance, inspection and enforcement 75 16 6 0 3 0 0 30
2020 Communications or public affairs 75 13 0 12 0 0 0 15
2020 Legal services 60 27 6 7 0 0 0 15
2020 Administration and operations 72 4 12 4 4 0 4 25
2020 Human resources 69 11 10 5 0 0 5 20
2020 Information technology 40 31 0 19 10 0 0 10
2020 Policy 77 7 16 0 0 0 0 15
2020 Project management 90 10 0 0 0 0 0 10
2020 Other services to the public 54 18 9 5 4 5 5 20
2020 None of the above 70 6 6 6 6 6 0 15
2019 Client contact centre 68 8 0 8 8 0 8 10
2019 Federal regulators 62 18 8 2 8 0 2 45
2019 Compliance, inspection and enforcement 45 42 6 0 7 0 0 15
2019 Legal services 51 9 19 10 10 0 0 10
2019 Administration and operations 71 12 4 9 0 0 4 25
2019 Information technology 82 9 9 0 0 0 0 10
2019 Policy 72 8 10 0 0 0 10 10
2019 Other services to the public 72 5 11 7 5 0 0 15
2019 None of the above 55 37 0 0 8 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 59 8 7 0 2 0 24 78 22 55
2024 Compliance, inspection and enforcement 54 10 0 0 0 0 36 84 16 30
2024 Communications or public affairs 76 7 8 0 0 0 9 83 17 15
2024 Legal services 58 5 6 0 5 0 26 78 22 20
2024 Administration and operations 60 7 3 4 0 0 27 82 18 30
2024 Human resources 55 9 4 0 4 0 28 76 24 20
2024 Financial management 75 0 8 9 0 0 8 82 18 10
2024 Information technology 68 15 7 0 0 0 10 75 25 10
2024 Policy 64 14 0 0 0 0 22 83 17 15
2024 Project management 86 6 0 0 0 0 7 93 7 15
2024 Other services to the public 54 28 0 0 0 0 19 66 34 15
2022 Client contact centre 82 9 0 0 0 0 8 10
2022 Federal regulators 77 9 6 0 0 0 8 35
2022 Compliance, inspection and enforcement 77 12 0 5 0 0 6 15
2022 Legal services 67 0 6 0 0 0 27 15
2022 Administration and operations 66 0 0 0 0 0 34 15
2022 Human resources 54 8 7 8 0 0 24 15
2022 Policy 72 7 0 0 0 0 21 15
2020 Federal regulators 62 11 5 2 0 2 19 65
2020 Compliance, inspection and enforcement 69 3 3 3 3 0 20 30
2020 Communications or public affairs 62 13 0 0 0 0 25 15
2020 Legal services 70 12 0 0 0 0 19 15
2020 Administration and operations 68 8 8 0 0 0 16 25
2020 Human resources 58 5 15 0 0 0 21 20
2020 Information technology 69 20 0 0 0 0 10 10
2020 Policy 70 7 8 0 0 0 15 15
2020 Project management 90 0 10 0 0 0 0 10
2020 Other services to the public 62 9 0 0 0 5 24 20
2020 None of the above 82 0 0 0 0 0 18 15
2019 Client contact centre 82 0 0 0 0 0 18 10
2019 Federal regulators 60 10 4 0 2 0 24 45
2019 Compliance, inspection and enforcement 54 13 0 0 0 0 33 15
2019 Legal services 52 9 19 0 0 0 19 10
2019 Administration and operations 62 8 0 4 0 0 26 25
2019 Information technology 91 0 0 0 0 0 9 10
2019 Policy 72 8 0 0 0 0 19 10
2019 Other services to the public 81 0 0 7 0 0 12 15
2019 None of the above 84 16 0 0 0 0 0 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 68 15 6 4 0 0 7 73 27 55
2024 Compliance, inspection and enforcement 64 20 3 0 0 0 13 73 27 30
2024 Communications or public affairs 68 17 8 0 0 0 8 73 27 15
2024 Legal services 63 17 6 5 5 0 5 66 34 20
2024 Administration and operations 71 22 0 0 4 0 3 74 26 30
2024 Human resources 65 18 4 0 0 0 13 74 26 20
2024 Financial management 49 42 0 9 0 0 0 49 51 10
2024 Information technology 34 43 16 0 0 0 7 37 63 10
2024 Policy 83 17 0 0 0 0 0 83 17 10
2024 Project management 65 20 15 0 0 0 0 65 35 15
2024 Other services to the public 81 10 0 0 0 5 4 89 11 15
2024 None of the above 81 9 10 0 0 0 0 81 19 10
2022 Client contact centre 76 0 9 0 8 0 8 10
2022 Federal regulators 75 20 3 0 0 0 3 35
2022 Compliance, inspection and enforcement 83 12 5 0 0 0 0 15
2022 Legal services 62 12 6 6 0 0 14 15
2022 Administration and operations 70 7 6 0 0 0 17 15
2022 Human resources 71 23 0 0 0 0 7 15
2022 Policy 94 6 0 0 0 0 0 15
2020 Federal regulators 68 18 7 3 2 2 0 65
2020 Compliance, inspection and enforcement 78 9 9 3 0 0 0 30
2020 Communications or public affairs 82 6 6 6 0 0 0 15
2020 Legal services 94 0 0 0 0 0 6 15
2020 Administration and operations 76 4 0 4 0 0 16 25
2020 Human resources 69 16 5 0 0 0 11 20
2020 Information technology 90 10 0 0 0 0 0 10
2020 Policy 77 15 8 0 0 0 0 15
2020 Project management 100 0 0 0 0 0 0 10
2020 Other services to the public 63 18 4 0 0 5 9 20
2020 None of the above 76 0 12 0 0 0 12 15
2019 Client contact centre 84 0 8 0 0 0 8 10
2019 Federal regulators 73 18 5 2 0 0 2 45
2019 Compliance, inspection and enforcement 68 26 0 0 0 0 6 15
2019 Legal services 52 9 19 10 0 0 9 10
2019 Administration and operations 84 8 4 0 0 0 4 25
2019 Information technology 91 0 0 0 0 0 9 10
2019 Policy 90 0 0 0 0 0 10 10
2019 Other services to the public 70 5 12 0 0 0 12 15
2019 None of the above 83 0 9 0 0 0 7 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 48 14 12 3 16 0 7 51 49 55
2024 Compliance, inspection and enforcement 45 17 9 7 9 3 9 52 48 30
2024 Communications or public affairs 45 39 9 0 7 0 0 45 55 15
2024 Legal services 45 19 6 11 9 0 10 50 50 20
2024 Administration and operations 54 10 8 12 10 0 6 58 42 30
2024 Human resources 70 12 0 4 0 0 14 81 19 20
2024 Financial management 54 38 0 0 0 0 9 59 41 10
2024 Information technology 63 30 0 0 0 7 0 68 32 10
2024 Policy 39 21 33 0 7 0 0 39 61 15
2024 Project management 31 37 0 6 25 0 0 31 69 15
2024 Other services to the public 66 29 0 0 5 0 0 66 34 15
2024 None of the above 62 19 9 0 9 0 0 62 38 10
2022 Client contact centre 49 21 21 0 9 0 0 10
2022 Federal regulators 64 12 6 0 15 0 3 35
2022 Compliance, inspection and enforcement 61 22 0 17 0 0 0 15
2022 Legal services 72 0 0 7 6 0 14 15
2022 Administration and operations 52 23 0 6 13 0 6 15
2022 Human resources 58 10 18 0 8 0 7 15
2022 Policy 91 0 9 0 0 0 0 15
2020 Federal regulators 54 17 16 5 9 0 0 65
2020 Compliance, inspection and enforcement 51 19 7 7 16 0 0 30
2020 Communications or public affairs 82 6 0 0 12 0 0 15
2020 Legal services 63 6 12 13 0 0 6 15
2020 Administration and operations 44 8 16 8 12 0 12 25
2020 Human resources 53 21 0 10 11 0 5 20
2020 Information technology 59 10 20 10 0 0 0 10
2020 Policy 69 16 15 0 0 0 0 15
2020 Project management 60 10 31 0 0 0 0 10
2020 Other services to the public 18 36 14 9 19 0 4 20
2020 None of the above 52 18 12 12 6 0 0 15
2019 Client contact centre 32 20 20 0 20 0 8 10
2019 Federal regulators 72 7 9 3 7 0 2 45
2019 Compliance, inspection and enforcement 69 12 7 0 0 0 13 15
2019 Legal services 70 19 10 0 0 0 0 10
2019 Administration and operations 79 4 4 9 0 0 4 25
2019 Information technology 73 0 0 9 18 0 0 10
2019 Policy 74 0 10 8 0 0 8 10
2019 Other services to the public 49 14 12 0 20 0 5 15
2019 None of the above 81 0 9 0 9 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 60 13 18 4 0 0 5 63 37 55
2024 Compliance, inspection and enforcement 41 33 13 6 3 0 4 43 57 30
2024 Communications or public affairs 47 38 8 7 0 0 0 47 53 15
2024 Legal services 55 25 0 5 10 0 5 58 42 20
2024 Administration and operations 48 28 10 14 0 0 0 48 52 30
2024 Human resources 62 20 4 5 0 0 9 68 32 20
2024 Financial management 17 50 10 22 0 0 0 17 83 10
2024 Information technology 46 24 23 0 0 7 0 50 50 10
2024 Policy 61 8 7 17 0 7 0 66 34 15
2024 Project management 24 42 9 19 7 0 0 24 76 15
2024 Other services to the public 65 15 16 5 0 0 0 65 35 15
2024 None of the above 49 20 19 11 0 0 0 49 51 10
2022 Client contact centre 66 24 9 0 0 0 0 10
2022 Federal regulators 64 30 3 3 0 0 0 35
2022 Compliance, inspection and enforcement 60 12 11 11 7 0 0 15
2022 Legal services 54 25 6 8 0 0 6 15
2022 Administration and operations 47 18 18 5 0 0 12 15
2022 Human resources 71 21 0 0 8 0 0 15
2022 Policy 49 37 8 0 6 0 0 15
2020 Federal regulators 52 26 17 2 3 0 0 65
2020 Compliance, inspection and enforcement 55 32 7 7 0 0 0 30
2020 Communications or public affairs 59 35 0 6 0 0 0 15
2020 Legal services 63 18 13 6 0 0 0 15
2020 Administration and operations 48 28 12 4 0 0 8 25
2020 Human resources 43 37 15 5 0 0 0 20
2020 Information technology 39 31 20 10 0 0 0 10
2020 Policy 68 16 8 8 0 0 0 15
2020 Project management 80 20 0 0 0 0 0 10
2020 Other services to the public 59 22 4 5 5 0 5 20
2020 None of the above 59 24 12 6 0 0 0 15
2019 Client contact centre 76 8 0 0 0 0 16 10
2019 Federal regulators 68 19 13 0 0 0 0 45
2019 Compliance, inspection and enforcement 66 20 14 0 0 0 0 15
2019 Legal services 72 9 9 10 0 0 0 10
2019 Administration and operations 70 17 4 9 0 0 0 25
2019 Information technology 80 9 11 0 0 0 0 10
2019 Policy 43 29 19 10 0 0 0 10
2019 Other services to the public 76 13 5 0 5 0 0 15
2019 None of the above 56 10 34 0 0 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 10 22 49 12 7 0 0 32 19 55
2024 Compliance, inspection and enforcement 0 30 47 24 0 0 0 30 24 30
2024 Communications or public affairs 0 40 46 7 8 0 0 40 14 15
2024 Legal services 18 18 49 5 10 0 0 37 15 20
2024 Administration and operations 7 40 35 15 3 0 0 47 18 30
2024 Human resources 9 49 29 13 0 0 0 58 13 20
2024 Financial management 0 34 66 0 0 0 0 34 0 10
2024 Information technology 0 56 24 7 13 0 0 56 20 10
2024 Policy 9 39 22 22 8 0 0 48 30 15
2024 Project management 0 21 56 15 7 0 0 21 23 15
2024 Other services to the public 27 31 27 11 0 0 4 60 11 15
2024 None of the above 0 32 49 19 0 0 0 32 19 10
2022 Client contact centre 27 49 7 17 0 0 0 76 17 10
2022 Federal regulators 4 49 38 3 6 0 0 54 9 35
2022 Compliance, inspection and enforcement 24 16 31 22 7 0 0 40 29 15
2022 Legal services 14 29 37 20 0 0 0 43 20 15
2022 Administration and operations 11 41 36 0 6 6 0 55 6 15
2022 Human resources 18 46 28 8 0 0 0 64 8 15
2022 Policy 17 47 8 28 0 0 0 64 28 15
2020 Federal regulators 21 36 26 14 3 0 0 57 17 65
2020 Compliance, inspection and enforcement 23 39 29 6 3 0 0 62 9 30
2020 Communications or public affairs 18 42 23 18 0 0 0 60 18 15
2020 Legal services 6 44 37 13 0 0 0 50 13 15
2020 Administration and operations 20 32 40 0 8 0 0 52 8 25
2020 Human resources 27 26 31 11 5 0 0 53 16 20
2020 Information technology 0 20 49 31 0 0 0 20 31 10
2020 Policy 24 31 46 0 0 0 0 54 0 15
2020 Project management 29 40 31 0 0 0 0 69 0 10
2020 Other services to the public 13 32 37 9 9 0 0 45 18 20
2020 None of the above 6 46 36 6 6 0 0 52 12 15
2019 Client contact centre 38 18 44 0 0 0 0 56 0 10
2019 Federal regulators 15 42 33 6 5 0 0 57 10 45
2019 Compliance, inspection and enforcement 26 21 28 24 0 0 0 47 24 15
2019 Legal services 31 9 40 19 0 0 0 40 19 10
2019 Administration and operations 23 52 17 9 0 0 0 74 9 25
2019 Information technology 27 46 9 18 0 0 0 73 18 10
2019 Policy 25 45 19 11 0 0 0 70 11 10
2019 Other services to the public 41 32 17 5 5 0 0 73 11 15
2019 None of the above 9 36 24 23 7 0 0 46 30 10

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 7 29 40 17 6 0 0 23 37 55
2024 Compliance, inspection and enforcement 11 28 42 10 9 0 0 19 40 30
2024 Communications or public affairs 8 32 32 16 13 0 0 29 39 15
2024 Legal services 14 10 37 25 14 0 0 39 24 20
2024 Administration and operations 11 10 46 22 12 0 0 34 21 30
2024 Human resources 0 13 22 41 24 0 0 65 13 20
2024 Financial management 0 16 58 26 0 0 0 26 16 10
2024 Information technology 21 23 18 8 30 0 0 38 44 10
2024 Policy 8 22 31 40 0 0 0 40 30 15
2024 Project management 26 30 38 6 0 0 0 6 56 15
2024 Other services to the public 6 5 27 39 0 0 23 51 14 15
2024 None of the above 9 31 30 30 0 0 0 30 40 10
2022 Client contact centre 9 8 14 16 53 0 0 69 17 10
2022 Federal regulators 3 11 54 19 13 0 0 32 14 35
2022 Compliance, inspection and enforcement 0 35 30 12 23 0 0 35 35 15
2022 Legal services 0 32 34 33 0 0 0 33 32 15
2022 Administration and operations 6 6 43 16 29 0 0 45 12 15
2022 Human resources 0 8 45 8 39 0 0 47 8 15
2022 Policy 0 21 44 18 17 0 0 35 21 15
2020 Federal regulators 8 14 42 26 11 0 0 37 22 65
2020 Compliance, inspection and enforcement 3 6 39 36 16 0 0 52 9 30
2020 Communications or public affairs 0 18 52 18 12 0 0 30 18 15
2020 Legal services 0 19 44 24 13 0 0 37 19 15
2020 Administration and operations 12 12 48 20 8 0 0 28 24 25
2020 Human resources 0 21 52 11 16 0 0 27 21 20
2020 Information technology 10 40 40 10 0 0 0 10 50 10
2020 Policy 0 15 30 40 15 0 0 54 15 15
2020 Project management 0 10 20 59 10 0 0 69 10 10
2020 Other services to the public 14 14 41 14 18 0 0 32 27 20
2020 None of the above 12 18 42 12 17 0 0 29 30 15
2019 Client contact centre 10 16 28 28 18 0 0 46 26 10
2019 Federal regulators 7 15 51 19 9 0 0 27 22 45
2019 Compliance, inspection and enforcement 6 31 30 19 14 0 0 33 37 15
2019 Legal services 0 19 39 21 21 0 0 42 19 10
2019 Administration and operations 9 13 38 28 13 0 0 41 21 25
2019 Information technology 20 20 18 10 32 0 0 42 40 10
2019 Policy 0 21 51 0 27 0 0 27 21 10
2019 Other services to the public 11 11 11 27 40 0 0 67 21 15
2019 None of the above 0 42 25 24 9 0 0 33 42 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 29 42 12 7 7 3 0 73 15 55
2024 Compliance, inspection and enforcement 19 46 23 9 3 0 0 65 12 30
2024 Communications or public affairs 40 30 14 9 7 0 0 70 16 15
2024 Legal services 13 51 11 15 10 0 0 64 25 20
2024 Administration and operations 35 33 24 7 0 0 0 69 7 30
2024 Human resources 34 44 4 0 0 18 0 95 0 20
2024 Financial management 8 74 17 0 0 0 0 83 0 10
2024 Information technology 15 28 17 13 0 27 0 59 18 10
2024 Policy 30 40 22 7 0 0 0 70 7 15
2024 Project management 0 59 14 14 6 6 0 63 21 15
2024 Other services to the public 56 23 16 5 0 0 0 79 5 15
2024 None of the above 10 38 19 11 11 11 0 54 25 10
2022 Client contact centre 48 44 0 8 0 0 0 92 8 10
2022 Federal regulators 44 44 5 0 0 6 0 94 0 35
2022 Compliance, inspection and enforcement 42 35 17 0 0 6 0 81 0 15
2022 Legal services 29 38 19 8 6 0 0 67 14 15
2022 Administration and operations 66 29 5 0 0 0 0 95 0 15
2022 Human resources 53 30 10 0 0 7 0 89 0 15
2022 Policy 39 31 22 0 7 0 0 70 7 15
2020 Federal regulators 54 37 6 3 0 0 0 91 3 65
2020 Compliance, inspection and enforcement 65 19 6 3 0 7 0 90 3 30
2020 Communications or public affairs 65 17 6 6 0 6 0 87 6 15
2020 Legal services 62 25 6 0 6 0 0 87 6 15
2020 Administration and operations 68 20 4 4 4 0 0 88 8 25
2020 Human resources 58 31 11 0 0 0 0 89 0 20
2020 Information technology 30 41 19 0 10 0 0 70 10 10
2020 Policy 70 22 8 0 0 0 0 92 0 15
2020 Project management 70 10 10 10 0 0 0 79 10 10
2020 Other services to the public 46 40 9 0 5 0 0 86 5 20
2020 None of the above 53 29 6 12 0 0 0 82 12 15
2019 Client contact centre 38 54 8 0 0 0 0 92 0 10
2019 Federal regulators 46 32 9 4 7 2 0 80 11 45
2019 Compliance, inspection and enforcement 42 27 24 7 0 0 0 69 7 15
2019 Legal services 70 9 21 0 0 0 0 79 0 10
2019 Administration and operations 53 38 9 0 0 0 0 91 0 25
2019 Information technology 56 26 18 0 0 0 0 82 0 10
2019 Policy 26 29 28 0 0 18 0 66 0 10
2019 Other services to the public 59 29 12 0 0 0 0 88 0 15
2019 None of the above 35 43 15 0 0 7 0 84 0 10

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Federal regulators 21 27 32 17 4 55
2024 Compliance, inspection and enforcement 13 23 38 19 6 30
2024 Communications or public affairs 16 15 62 7 0 15
2024 Legal services 15 28 43 10 5 20
2024 Administration and operations 10 24 34 32 0 30
2024 Human resources 22 36 38 0 5 20
2024 Financial management 0 43 8 27 22 10
2024 Information technology 8 35 37 20 0 10
2024 Policy 16 14 39 16 15 15
2024 Project management 0 0 43 16 41 15
2024 Other services to the public 14 25 33 29 0 15
2024 None of the above 0 9 51 19 21 10
2022 Client contact centre 12 50 22 17 0 10
2022 Federal regulators 28 34 26 12 0 35
2022 Compliance, inspection and enforcement 18 35 24 16 7 15
2022 Legal services 29 32 19 20 0 15
2022 Administration and operations 5 24 54 17 0 15
2022 Human resources 22 47 22 0 10 15
2022 Policy 10 23 38 29 0 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 64 20 10 5 0 0 0 84 5 55
2024 Compliance, inspection and enforcement 62 23 10 0 6 0 0 84 6 30
2024 Communications or public affairs 37 46 7 0 0 9 0 92 0 15
2024 Legal services 65 10 6 10 5 5 0 78 16 20
2024 Administration and operations 55 37 4 0 4 0 0 92 4 25
2024 Human resources 55 36 8 0 0 0 0 92 0 20
2024 Financial management 56 44 0 0 0 0 0 100 0 10
2024 Information technology 68 10 8 6 0 7 0 84 7 10
2024 Policy 62 24 14 0 0 0 0 86 0 15
2024 Project management 56 36 8 0 0 0 0 92 0 15
2024 Other services to the public 56 10 34 0 0 0 0 66 0 15
2024 None of the above 39 50 0 0 0 11 0 100 0 10
2022 Client contact centre 69 0 0 0 15 15 0 82 18 10
2022 Federal regulators 68 20 11 0 0 0 0 89 0 35
2022 Compliance, inspection and enforcement 60 23 17 0 0 0 0 83 0 15
2022 Legal services 29 32 18 6 0 14 0 72 7 15
2022 Administration and operations 59 23 7 0 0 11 0 92 0 15
2022 Human resources 78 22 0 0 0 0 0 100 0 15
2022 Policy 55 31 7 7 0 0 0 86 7 15
2020 Federal regulators 57 26 8 6 2 2 0 84 8 65
2020 Compliance, inspection and enforcement 59 22 9 3 0 7 0 87 3 30
2020 Communications or public affairs 52 30 12 0 0 6 0 87 0 15
2020 Legal services 62 31 0 0 0 6 0 100 0 15
2020 Administration and operations 62 17 4 4 13 0 0 79 17 25
2020 Human resources 64 26 5 0 0 0 5 94 0 20
2020 Information technology 50 20 10 9 0 10 0 78 10 10
2020 Policy 47 46 0 7 0 0 0 93 7 15
2020 Project management 70 21 10 0 0 0 0 90 0 10
2020 Other services to the public 46 17 14 9 4 5 5 70 15 20
2020 None of the above 52 30 0 6 6 6 0 87 13 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 51 23 9 4 10 3 0 77 14 55
2024 Compliance, inspection and enforcement 39 32 10 13 6 0 0 71 19 30
2024 Communications or public affairs 55 21 0 25 0 0 0 75 25 15
2024 Legal services 56 14 6 4 15 5 0 74 20 20
2024 Administration and operations 59 20 6 11 4 0 0 79 15 30
2024 Human resources 60 36 4 0 0 0 0 96 0 20
2024 Financial management 64 27 0 0 9 0 0 91 9 10
2024 Information technology 53 19 7 6 7 8 0 78 14 10
2024 Policy 54 17 7 22 0 0 0 71 22 15
2024 Project management 50 34 0 17 0 0 0 83 17 15
2024 Other services to the public 47 18 29 6 0 0 0 65 6 15
2024 None of the above 49 42 0 0 9 0 0 91 9 10
2022 Client contact centre 56 21 7 0 16 0 0 77 16 10
2022 Federal regulators 57 35 6 0 3 0 0 91 3 35
2022 Compliance, inspection and enforcement 48 29 12 6 0 6 0 82 6 15
2022 Legal services 35 20 0 24 20 0 0 55 45 15
2022 Administration and operations 42 34 7 5 11 0 0 76 17 15
2022 Human resources 69 23 0 0 0 0 8 100 0 15
2022 Policy 48 29 0 9 14 0 0 77 23 15
2020 Federal regulators 49 23 16 2 9 0 2 73 11 65
2020 Compliance, inspection and enforcement 35 33 3 22 3 3 0 71 26 30
2020 Communications or public affairs 46 24 18 12 0 0 0 70 12 15
2020 Legal services 43 31 19 6 0 0 0 75 6 15
2020 Administration and operations 56 20 0 12 12 0 0 76 24 25
2020 Human resources 48 36 5 0 5 0 5 89 6 20
2020 Information technology 28 51 20 0 0 0 0 80 0 10
2020 Policy 31 16 23 22 0 8 0 51 23 15
2020 Project management 59 20 20 0 0 0 0 80 0 10
2020 Other services to the public 37 27 18 4 5 9 0 70 10 20
2020 None of the above 29 47 12 6 6 0 0 76 12 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 59 18 8 6 8 2 0 78 14 55
2024 Compliance, inspection and enforcement 48 41 8 0 3 0 0 89 3 30
2024 Communications or public affairs 55 30 8 7 0 0 0 85 7 15
2024 Legal services 60 26 0 9 5 0 0 86 14 20
2024 Administration and operations 58 27 3 12 0 0 0 85 12 30
2024 Human resources 68 28 4 0 0 0 0 96 0 20
2024 Financial management 64 36 0 0 0 0 0 100 0 10
2024 Information technology 53 25 7 0 7 8 0 85 8 10
2024 Policy 69 24 7 0 0 0 0 93 0 15
2024 Project management 64 27 0 8 0 0 0 92 8 15
2024 Other services to the public 61 4 29 6 0 0 0 65 6 15
2024 None of the above 60 31 0 0 9 0 0 91 9 10
2022 Client contact centre 56 28 0 7 8 0 0 85 15 10
2022 Federal regulators 67 24 6 0 3 0 0 91 3 35
2022 Compliance, inspection and enforcement 60 34 6 0 0 0 0 94 0 15
2022 Legal services 61 27 0 12 0 0 0 88 12 15
2022 Administration and operations 41 46 13 0 0 0 0 87 0 15
2022 Human resources 69 31 0 0 0 0 0 100 0 15
2022 Policy 56 21 7 16 0 0 0 77 16 15
2020 Federal regulators 63 19 12 0 6 0 0 81 6 65
2020 Compliance, inspection and enforcement 52 29 7 9 0 3 0 83 10 30
2020 Communications or public affairs 64 24 12 0 0 0 0 88 0 15
2020 Legal services 56 38 6 0 0 0 0 94 0 15
2020 Administration and operations 64 16 8 4 8 0 0 80 12 25
2020 Human resources 69 15 5 0 5 0 5 89 6 20
2020 Information technology 49 31 20 0 0 0 0 80 0 10
2020 Policy 47 38 8 7 0 0 0 85 7 15
2020 Project management 70 20 10 0 0 0 0 90 0 10
2020 Other services to the public 50 22 14 5 4 5 0 76 10 20
2020 None of the above 52 30 6 6 6 0 0 82 12 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 23 44 10 11 10 2 0 69 21 55
2024 Compliance, inspection and enforcement 16 46 24 8 6 0 0 62 14 30
2024 Communications or public affairs 7 39 14 24 16 0 0 46 40 15
2024 Legal services 34 31 15 10 10 0 0 65 20 20
2024 Administration and operations 32 50 4 7 7 0 0 82 14 30
2024 Human resources 43 40 4 5 8 0 0 83 13 20
2024 Financial management 16 73 10 0 0 0 0 90 0 10
2024 Information technology 36 43 0 15 0 6 0 84 16 10
2024 Policy 32 15 22 24 6 0 0 47 30 15
2024 Project management 9 35 24 9 15 7 0 48 26 15
2024 Other services to the public 42 19 33 0 6 0 0 61 6 15
2024 None of the above 0 60 9 31 0 0 0 60 31 10
2022 Client contact centre 69 9 15 0 8 0 0 77 8 10
2022 Federal regulators 41 39 11 9 0 0 0 80 9 35
2022 Compliance, inspection and enforcement 42 35 17 7 0 0 0 77 7 15
2022 Legal services 29 34 19 12 6 0 0 63 18 15
2022 Administration and operations 49 39 6 0 6 0 0 88 6 15
2022 Human resources 41 52 7 0 0 0 0 93 0 15
2022 Policy 41 45 8 0 7 0 0 85 7 15
2020 Federal regulators 37 39 15 4 5 0 0 75 9 65
2020 Compliance, inspection and enforcement 55 25 13 3 0 3 0 83 3 30
2020 Communications or public affairs 36 52 6 0 0 6 0 94 0 15
2020 Legal services 50 25 19 6 0 0 0 75 6 15
2020 Administration and operations 44 36 4 4 12 0 0 80 16 25
2020 Human resources 53 26 11 11 0 0 0 79 11 20
2020 Information technology 19 41 10 10 19 0 0 60 30 10
2020 Policy 54 30 15 0 0 0 0 85 0 15
2020 Project management 70 0 30 0 0 0 0 70 0 10
2020 Other services to the public 50 13 14 4 14 5 0 67 19 20
2020 None of the above 41 24 24 6 6 0 0 64 12 15
2019 Client contact centre 28 64 0 8 0 0 0 92 8 10
2019 Federal regulators 30 30 17 11 10 2 0 61 21 45
2019 Compliance, inspection and enforcement 23 28 18 24 0 7 0 54 26 15
2019 Legal services 51 19 21 9 0 0 0 70 9 10
2019 Administration and operations 40 43 4 13 0 0 0 83 13 25
2019 Information technology 50 20 20 10 0 0 0 70 10 10
2019 Policy 36 30 26 0 0 8 0 71 0 10
2019 Other services to the public 54 30 5 5 5 0 0 84 11 15
2019 None of the above 35 43 15 7 0 0 0 78 7 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 37 42 21 0 0 0 0 79 0 15
2020 Federal regulators 54 40 7 0 0 0 0 93 0 15
2019 Federal regulators 35 41 5 5 14 0 0 76 19 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 55
2024 Compliance, inspection and enforcement 12 88 30
2024 Communications or public affairs 15 85 15
2024 Legal services 14 86 20
2024 Administration and operations 26 74 30
2024 Human resources 15 85 20
2024 Financial management 0 100 10
2024 Information technology 6 94 10
2024 Policy 20 80 15
2024 Project management 38 62 15
2024 Other services to the public 10 90 15
2024 None of the above 19 81 10
2022 Client contact centre 0 100 10
2022 Federal regulators 5 95 35
2022 Compliance, inspection and enforcement 5 95 15
2022 Legal services 6 94 15
2022 Administration and operations 11 89 15
2022 Human resources 18 82 15
2022 Policy 7 93 15
2020 Federal regulators 9 91 65
2020 Compliance, inspection and enforcement 9 91 30
2020 Communications or public affairs 17 83 15
2020 Legal services 6 94 15
2020 Administration and operations 8 92 25
2020 Human resources 10 90 20
2020 Information technology 10 90 10
2020 Policy 15 85 15
2020 Project management 31 69 10
2020 Other services to the public 19 81 20
2020 None of the above 12 88 15
2019 Client contact centre 18 82 10
2019 Federal regulators 13 87 45
2019 Compliance, inspection and enforcement 32 68 15
2019 Legal services 19 81 10
2019 Administration and operations 9 91 25
2019 Information technology 9 91 10
2019 Policy 19 81 10
2019 Other services to the public 17 83 15
2019 None of the above 26 74 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 52 19 5 11 9 3 1 74 20 55
2024 Compliance, inspection and enforcement 35 45 6 7 6 0 0 80 14 30
2024 Communications or public affairs 60 31 0 9 0 0 0 91 9 15
2024 Legal services 57 28 5 5 5 0 0 85 10 20
2024 Administration and operations 41 36 7 4 0 4 7 87 5 25
2024 Human resources 69 27 4 0 0 0 0 96 0 20
2024 Financial management 75 25 0 0 0 0 0 100 0 10
2024 Information technology 34 42 0 15 0 8 0 83 17 10
2024 Policy 45 48 7 0 0 0 0 93 0 15
2024 Project management 38 55 0 0 7 0 0 93 7 15
2024 Other services to the public 43 20 14 0 0 0 23 82 0 15
2024 None of the above 31 50 0 19 0 0 0 81 19 10
2022 Client contact centre 69 16 7 0 8 0 0 85 8 10
2022 Federal regulators 68 20 3 4 3 0 3 91 7 35
2022 Compliance, inspection and enforcement 48 47 0 6 0 0 0 94 6 15
2022 Legal services 40 25 12 0 0 6 17 84 0 15
2022 Administration and operations 66 22 0 0 0 12 0 100 0 15
2022 Human resources 77 23 0 0 0 0 0 100 0 15
2022 Policy 55 28 17 0 0 0 0 83 0 15
2020 Federal regulators 60 23 8 2 2 3 3 89 3 65
2020 Compliance, inspection and enforcement 68 13 7 9 0 0 3 84 10 30
2020 Communications or public affairs 52 36 6 6 0 0 0 88 6 15
2020 Legal services 56 31 6 0 0 0 6 93 0 15
2020 Administration and operations 64 20 8 4 0 0 4 87 4 25
2020 Human resources 58 31 5 0 0 0 5 94 0 20
2020 Information technology 49 41 10 0 0 0 0 90 0 10
2020 Policy 54 38 8 0 0 0 0 92 0 15
2020 Project management 80 20 0 0 0 0 0 100 0 10
2020 Other services to the public 51 40 0 4 0 5 0 95 5 20
2020 None of the above 53 12 12 6 6 0 11 73 14 15
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 5 78 55
2024 Compliance, inspection and enforcement 22 72 30
2024 Communications or public affairs 23 68 15
2024 Legal services 21 64 20
2024 Administration and operations 10 75 30
2024 Human resources 29 67 20
2024 Financial management 8 92 10
2024 Information technology 19 74 10
2024 Policy 0 68 15
2024 Project management 8 65 15
2024 Other services to the public 17 57 15
2024 None of the above 11 61 10
2022 Client contact centre 0 92 10
2022 Federal regulators 0 97 35
2022 Compliance, inspection and enforcement 12 76 15
2022 Legal services 8 83 15
2022 Administration and operations 11 66 15
2022 Human resources 15 85 15
2022 Policy 14 86 15
2020 Federal regulators 12 60 65
2020 Compliance, inspection and enforcement 9 71 30
2020 Communications or public affairs 30 64 15
2020 Legal services 26 37 15
2020 Administration and operations 20 68 25
2020 Human resources 11 89 20
2020 Information technology 10 80 10
2020 Policy 38 54 15
2020 Project management 10 80 10
2020 Other services to the public 9 73 20
2020 None of the above 30 58 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 45 9 7 7 7 2 23 60 40 55
2024 Compliance, inspection and enforcement 41 9 17 3 7 7 16 54 46 30
2024 Communications or public affairs 33 16 16 7 7 0 21 42 58 15
2024 Legal services 34 0 6 5 5 0 50 68 32 20
2024 Administration and operations 35 25 10 0 3 4 24 48 52 30
2024 Human resources 48 8 14 4 4 0 22 62 38 20
2024 Financial management 18 18 0 8 9 0 47 34 66 10
2024 Information technology 44 10 7 8 0 0 30 63 37 10
2024 Policy 65 15 7 0 0 0 13 75 25 15
2024 Project management 42 24 8 0 0 19 7 57 43 15
2024 Other services to the public 32 12 6 7 6 7 29 51 49 15
2024 None of the above 62 0 0 0 0 9 29 100 0 10
2022 Client contact centre 49 8 8 0 16 8 12 10
2022 Federal regulators 61 9 0 6 3 3 19 35
2022 Compliance, inspection and enforcement 41 23 18 0 7 0 11 15
2022 Legal services 33 6 6 7 0 0 48 15
2022 Administration and operations 24 16 11 12 0 0 37 15
2022 Human resources 36 7 0 0 8 0 49 15
2022 Policy 46 14 7 0 6 0 26 15
2020 Federal regulators 57 17 2 5 3 3 14 65
2020 Compliance, inspection and enforcement 61 7 13 3 0 0 17 30
2020 Communications or public affairs 64 12 6 6 6 0 6 15
2020 Legal services 62 6 19 6 0 0 6 15
2020 Administration and operations 35 12 16 8 4 0 24 25
2020 Human resources 53 16 11 11 0 0 10 20
2020 Information technology 39 20 20 20 0 0 0 10
2020 Policy 47 31 7 0 0 0 15 15
2020 Project management 39 10 10 20 0 0 20 10
2020 Other services to the public 59 9 4 0 4 0 23 20
2020 None of the above 52 6 6 0 12 0 24 15
2019 Client contact centre 36 28 0 10 8 0 18 10
2019 Federal regulators 57 14 7 7 7 0 9 45
2019 Compliance, inspection and enforcement 69 18 0 13 0 0 0 15
2019 Legal services 90 0 0 10 0 0 0 10
2019 Administration and operations 45 21 0 13 9 0 13 25
2019 Information technology 53 18 9 9 0 0 11 10
2019 Policy 55 0 18 11 16 0 0 10
2019 Other services to the public 67 5 17 0 5 0 5 15
2019 None of the above 49 9 33 0 0 0 8 10
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