2024 Public Service Employee Survey Results for Public Safety Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 37 5 8 2 0 0 84 11 30
2024 Non-shift worker 31 43 4 14 8 0 0 74 22 1070
2022 Shift worker 32 48 7 5 9 0 0 79 13 30
2022 Non-shift worker 36 43 4 12 5 0 0 79 17 900
2020 Shift worker 36 32 20 9 3 0 0 68 12 20
2020 Non-shift worker 30 49 4 14 3 0 0 79 17 775

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 16 7 17 7 0 3 68 24 30
2024 Non-shift worker 69 17 5 6 3 0 1 87 9 1075

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 7 11 15 6 0 3 66 22 30
2024 Non-shift worker 62 17 7 8 4 0 1 80 13 1075

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 11 15 5 0 0 69 20 30
2024 Non-shift worker 30 30 9 15 14 0 1 61 30 1070
2022 Shift worker 33 25 14 19 10 0 0 57 29 30
2022 Non-shift worker 39 33 8 10 6 0 3 75 17 900
2020 Shift worker 36 26 15 20 3 0 0 62 23 20
2020 Non-shift worker 35 39 10 12 4 0 0 74 16 780
2019 Shift worker 47 19 6 14 14 0 0 66 27 15
2019 Non-shift worker 47 32 5 9 7 0 0 79 16 745

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 30 17 9 5 0 0 69 14 30
2024 Non-shift worker 25 39 12 14 9 0 2 64 23 1075
2022 Shift worker 41 30 12 13 4 0 0 71 17 30
2022 Non-shift worker 27 39 11 13 9 0 1 67 22 900
2020 Shift worker 14 40 24 14 9 0 0 54 22 20
2020 Non-shift worker 31 38 14 10 6 0 1 70 16 770
2019 Shift worker 18 47 15 7 13 0 0 65 20 15
2019 Non-shift worker 30 36 13 14 7 0 0 66 21 740

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 14 15 3 2 0 0 80 5 30
2024 Non-shift worker 36 36 11 10 6 1 0 73 16 1075
2022 Shift worker 42 35 10 8 6 0 0 76 14 30
2022 Non-shift worker 42 35 10 7 4 1 1 79 11 890
2020 Shift worker 18 41 15 18 8 0 0 59 27 20
2020 Non-shift worker 43 37 10 6 3 1 1 81 9 770
2019 Shift worker 13 52 14 14 7 0 0 65 21 15
2019 Non-shift worker 48 34 9 7 2 0 0 82 9 745

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 24 16 3 2 0 0 79 5 30
2024 Non-shift worker 37 28 11 11 12 0 0 66 23 1075
2022 Shift worker 54 20 17 3 6 0 0 74 9 30
2022 Non-shift worker 43 32 8 10 7 0 0 75 17 900
2020 Shift worker 38 20 25 14 3 0 0 58 17 20
2020 Non-shift worker 45 30 8 11 5 0 1 75 16 775
2019 Shift worker 45 21 7 21 7 0 0 65 28 15
2019 Non-shift worker 49 30 9 7 5 0 0 79 12 745

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 20 10 0 0 0 71 10 30
2024 Non-shift worker 33 37 13 10 8 0 0 70 18 1075
2022 Shift worker 54 22 10 10 4 0 0 76 13 30
2022 Non-shift worker 38 38 10 10 5 0 0 76 15 895
2020 Shift worker 31 33 22 10 3 0 0 64 13 20
2020 Non-shift worker 41 38 10 7 4 0 0 78 11 775
2019 Shift worker 45 34 15 0 7 0 0 79 7 15
2019 Non-shift worker 43 34 12 8 4 0 0 77 12 745

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 42 8 4 0 0 0 87 4 30
2024 Non-shift worker 33 34 13 11 9 0 0 67 20 1075
2022 Shift worker 46 32 6 3 13 0 0 78 16 30
2022 Non-shift worker 40 32 10 10 7 0 0 73 17 900
2020 Shift worker 31 40 10 12 7 0 0 71 19 20
2020 Non-shift worker 38 37 11 9 4 0 0 75 13 775
2019 Shift worker 39 48 7 7 0 0 0 86 7 15
2019 Non-shift worker 38 33 13 9 7 0 0 71 16 745

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 52 24 0 0 0 0 76 0 30
2024 Non-shift worker 30 44 8 12 6 0 0 74 18 1075
2022 Shift worker 31 43 19 4 3 0 0 75 7 30
2022 Non-shift worker 32 41 9 11 6 0 0 73 18 900
2020 Shift worker 28 40 15 14 3 0 0 68 17 20
2020 Non-shift worker 35 39 11 10 5 0 0 74 15 770
2019 Shift worker 25 47 14 15 0 0 0 72 15 15
2019 Non-shift worker 32 38 11 13 7 0 0 69 20 740

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 39 8 10 6 0 0 76 16 30
2024 Non-shift worker 41 40 9 6 3 0 0 81 9 1075
2022 Shift worker 36 39 12 6 7 0 0 75 13 30
2022 Non-shift worker 46 38 8 5 2 0 0 84 7 900
2020 Shift worker 23 55 10 9 3 0 0 78 12 20
2020 Non-shift worker 51 33 8 5 2 0 0 84 8 775
2019 Shift worker 38 41 13 0 8 0 0 79 8 15
2019 Non-shift worker 48 37 7 4 4 0 0 85 8 740

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 34 10 13 0 0 0 77 13 30
2024 Non-shift worker 33 35 13 11 8 0 0 68 19 1075
2022 Shift worker 45 33 6 10 6 0 0 79 16 30
2022 Non-shift worker 39 37 9 8 7 0 0 76 15 900
2020 Shift worker 28 56 14 0 3 0 0 83 3 20
2020 Non-shift worker 39 34 12 10 5 0 0 73 15 775
2019 Shift worker 30 45 8 17 0 0 0 75 17 15
2019 Non-shift worker 39 34 11 8 8 0 0 73 16 745

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 32 17 0 6 0 0 76 6 30
2024 Non-shift worker 44 35 12 5 4 0 0 80 8 1075
2022 Shift worker 59 27 4 7 3 0 0 87 10 30
2022 Non-shift worker 51 34 8 3 2 0 0 86 6 895
2020 Shift worker 53 34 9 0 3 0 0 87 3 20
2020 Non-shift worker 54 30 9 5 2 0 0 84 7 770
2019 Shift worker 53 26 14 6 0 0 0 80 6 15
2019 Non-shift worker 53 32 10 3 2 0 0 85 5 745

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 43 24 3 8 0 4 63 12 30
2024 Non-shift worker 32 39 12 10 7 0 0 71 18 1075
2022 Shift worker 27 45 11 12 6 0 0 72 18 30
2022 Non-shift worker 35 40 10 9 5 0 0 76 14 895
2020 Shift worker 31 28 23 14 3 0 0 59 18 20
2020 Non-shift worker 36 39 12 9 4 0 0 75 13 770
2019 Shift worker 26 34 27 14 0 0 0 60 14 15
2019 Non-shift worker 35 40 10 8 5 1 0 76 14 745

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 29 29 2 0 0 0 69 2 30
2024 Non-shift worker 37 35 12 8 8 0 0 72 16 1075
2022 Shift worker 46 21 18 3 11 0 0 67 15 30
2022 Non-shift worker 42 36 10 7 5 0 0 78 12 900
2020 Shift worker 26 33 33 5 3 0 0 58 8 20
2020 Non-shift worker 43 33 13 7 4 0 0 76 11 775
2019 Shift worker 27 51 21 0 0 0 0 79 0 15
2019 Non-shift worker 40 34 12 8 6 0 0 74 14 745

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 40 14 2 4 0 0 79 7 30
2024 Non-shift worker 32 36 13 10 8 0 0 68 18 1075
2022 Shift worker 40 37 3 10 10 0 0 77 20 30
2022 Non-shift worker 37 36 11 9 6 0 1 74 14 900
2020 Shift worker 22 51 9 15 3 0 0 73 18 20
2020 Non-shift worker 37 38 11 9 4 1 1 76 13 770
2019 Shift worker 34 46 13 7 0 0 0 80 7 15
2019 Non-shift worker 34 38 12 9 6 0 0 73 14 735

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 28 21 0 0 0 0 79 0 30
2024 Non-shift worker 36 36 14 9 5 0 0 72 14 1075
2022 Shift worker 50 36 4 7 3 0 0 87 10 30
2022 Non-shift worker 41 37 11 7 4 0 0 78 11 900
2020 Shift worker 51 30 10 5 3 0 0 82 8 20
2020 Non-shift worker 44 37 9 6 4 0 0 81 10 775
2019 Shift worker 48 32 8 6 7 0 0 79 13 15
2019 Non-shift worker 45 34 10 7 4 0 0 79 11 745

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 44 17 2 0 0 0 81 2 30
2024 Non-shift worker 31 33 17 10 8 0 0 64 18 1075
2022 Shift worker 57 24 16 0 0 0 2 83 0 30
2022 Non-shift worker 27 35 17 11 10 0 0 62 21 900
2020 Shift worker 48 34 18 0 0 0 0 82 0 20
2020 Non-shift worker 27 33 20 11 9 0 0 60 20 775
2019 Shift worker 79 15 6 0 0 0 0 94 0 15
2019 Non-shift worker 31 35 19 9 5 0 0 66 14 740

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 23 40 19 6 0 4 26 32 30
2024 Non-shift worker 19 29 31 13 6 1 2 19 49 1070
2022 Shift worker 4 35 21 15 9 0 16 28 46 30
2022 Non-shift worker 14 29 35 15 5 0 1 21 44 900
2020 Shift worker 15 38 22 16 8 0 0 25 53 20
2020 Non-shift worker 10 24 38 19 7 1 1 27 34 775
2019 Shift worker 0 28 48 0 25 0 0 25 28 15
2019 Non-shift worker 11 24 39 17 7 1 1 25 35 745

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 23 26 17 15 11 7 38 31 30
2024 Non-shift worker 22 24 31 14 6 1 3 21 48 1065
2022 Shift worker 12 24 14 26 11 0 13 43 41 30
2022 Non-shift worker 17 27 32 16 5 1 3 21 46 895
2020 Shift worker 13 14 23 19 15 12 5 41 32 20
2020 Non-shift worker 15 24 33 19 7 1 1 26 40 775
2019 Shift worker 14 13 41 27 0 0 5 28 29 15
2019 Non-shift worker 18 24 32 18 6 1 1 25 43 745

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 13 12 40 19 4 4 66 21 30
2024 Non-shift worker 18 22 32 17 8 1 2 26 41 1070
2022 Shift worker 4 16 18 32 19 0 11 58 22 30
2022 Non-shift worker 16 25 28 20 9 1 1 30 41 895
2020 Shift worker 0 36 16 19 14 6 9 39 43 20
2020 Non-shift worker 12 21 31 24 9 1 1 34 34 770
2019 Shift worker 6 0 38 21 34 0 0 55 6 15
2019 Non-shift worker 9 20 36 23 10 0 2 33 30 735

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 24 21 15 15 7 9 36 39 30
2024 Non-shift worker 24 24 23 14 11 2 3 26 50 1065
2022 Shift worker 7 17 26 17 17 5 11 41 28 30
2022 Non-shift worker 19 23 27 16 11 2 3 28 44 895
2020 Shift worker 0 26 24 33 14 0 3 49 27 20
2020 Non-shift worker 20 22 28 18 10 1 2 28 43 775
2019 Shift worker 6 7 34 18 34 0 0 53 13 15
2019 Non-shift worker 18 23 26 17 11 2 2 30 43 740

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 15 28 11 24 9 8 43 24 30
2024 Non-shift worker 14 18 26 21 13 3 5 37 34 1075
2022 Shift worker 8 23 27 11 14 0 17 31 37 30
2022 Non-shift worker 18 23 24 17 10 4 4 30 44 895
2020 Shift worker 15 26 24 16 15 3 0 33 43 20
2020 Non-shift worker 14 18 32 20 12 2 2 34 33 775
2019 Shift worker 21 14 7 40 13 0 5 56 36 15
2019 Non-shift worker 21 27 25 15 9 2 1 24 50 740

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 9 31 13 20 11 11 43 18 30
2024 Non-shift worker 19 24 29 14 8 3 3 24 46 1075
2022 Shift worker 9 10 29 12 26 3 10 44 22 30
2022 Non-shift worker 16 24 29 16 9 2 3 27 42 895
2020 Shift worker 5 14 29 33 15 3 0 50 19 20
2020 Non-shift worker 15 20 33 21 9 1 1 31 36 770
2019 Shift worker 6 7 34 15 33 0 5 50 14 15
2019 Non-shift worker 16 22 35 17 7 2 1 25 39 740

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 8 24 43 13 0 4 58 17 30
2024 Non-shift worker 10 17 35 23 12 1 3 36 28 1075
2022 Shift worker 9 16 28 12 23 0 11 40 29 30
2022 Non-shift worker 8 21 35 22 12 1 2 35 30 900
2020 Shift worker 10 27 35 23 5 0 0 28 37 20
2020 Non-shift worker 12 25 37 19 6 1 0 26 37 775
2019 Shift worker 13 21 20 26 20 0 0 46 34 15
2019 Non-shift worker 22 26 31 13 7 0 0 20 48 745
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 20 5 7 2 12 8 83 11 30
2024 Non-shift worker 28 28 14 9 8 6 6 64 19 1075
2022 Shift worker 35 34 5 2 6 8 9 84 10 30
2022 Non-shift worker 33 25 15 7 4 8 8 69 13 895
2020 Shift worker 18 28 26 10 0 15 3 55 12 20
2020 Non-shift worker 30 29 15 8 4 7 7 68 14 775
2019 Shift worker 42 19 13 13 0 13 0 70 15 15
2019 Non-shift worker 36 27 13 9 8 4 4 68 18 745

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 16 3 0 0 0 2 97 0 30
2024 Non-shift worker 51 26 7 10 5 1 0 77 16 1075
2022 Shift worker 63 20 12 0 6 0 0 83 6 30
2022 Non-shift worker 58 22 7 6 5 1 0 82 11 895
2020 Shift worker 44 32 4 17 4 0 0 76 20 20
2020 Non-shift worker 55 25 7 8 5 1 0 81 12 775
2019 Shift worker 60 33 7 0 0 0 0 93 0 15
2019 Non-shift worker 51 24 8 10 7 0 0 75 17 750

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 15 4 0 2 0 0 94 2 30
2024 Non-shift worker 55 28 5 8 4 0 0 83 12 1075
2022 Shift worker 73 19 3 0 2 4 0 95 2 30
2022 Non-shift worker 64 25 5 4 3 0 0 89 6 895
2020 Shift worker 46 36 10 8 0 0 0 82 8 20
2020 Non-shift worker 63 25 6 4 2 0 0 88 7 770
2019 Shift worker 60 40 0 0 0 0 0 100 0 15
2019 Non-shift worker 55 28 5 7 5 0 0 83 12 745

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 33 3 0 2 0 0 96 2 30
2024 Non-shift worker 50 33 9 5 3 1 0 83 8 1075
2022 Shift worker 48 39 6 4 3 0 0 87 7 30
2022 Non-shift worker 57 28 7 4 3 1 0 86 7 895
2020 Shift worker 33 45 18 0 0 3 0 81 0 20
2020 Non-shift worker 54 30 8 3 3 1 0 85 6 770
2019 Shift worker 59 28 14 0 0 0 0 86 0 15
2019 Non-shift worker 50 32 8 5 4 1 0 83 9 750

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 19 4 6 12 7 6 74 21 30
2024 Non-shift worker 38 23 11 7 5 8 6 72 15 1075
2022 Shift worker 60 12 3 2 15 3 4 78 19 30
2022 Non-shift worker 44 25 8 5 5 6 5 79 12 900

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 17 7 6 9 7 6 74 18 30
2024 Non-shift worker 36 24 10 9 5 9 7 72 16 1075
2022 Shift worker 60 12 3 9 8 3 4 78 19 30
2022 Non-shift worker 42 23 10 6 6 7 6 75 14 900
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 15 21 7 0 9 12 64 9 30
2024 Non-shift worker 53 26 11 4 3 0 3 81 8 1075
2022 Shift worker 47 28 13 0 4 0 9 82 4 30
2022 Non-shift worker 54 26 9 5 3 1 3 83 8 900
2020 Shift worker 34 38 20 4 0 0 3 75 4 20
2020 Non-shift worker 60 23 9 3 2 1 2 85 5 775
2019 Shift worker 59 20 7 0 0 7 8 92 0 15
2019 Non-shift worker 54 23 10 4 5 1 3 80 10 745

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 29 12 2 4 0 0 81 7 30
2024 Non-shift worker 46 31 8 7 7 0 0 78 14 1075
2022 Shift worker 53 28 13 0 4 0 2 83 4 30
2022 Non-shift worker 45 30 11 8 5 0 0 76 14 900
2020 Shift worker 49 32 9 10 0 0 0 81 10 20
2020 Non-shift worker 48 30 8 9 4 0 0 79 13 775
2019 Shift worker 51 21 13 15 0 0 0 72 15 15
2019 Non-shift worker 43 31 9 7 7 1 1 76 14 745

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 14 9 8 0 4 9 81 9 30
2024 Non-shift worker 54 23 9 4 7 1 1 79 11 1075
2022 Shift worker 53 30 14 0 4 0 0 82 4 30
2022 Non-shift worker 55 25 9 4 6 1 1 81 10 895
2020 Shift worker 51 23 14 13 0 0 0 73 13 20
2020 Non-shift worker 54 23 12 5 3 2 2 80 8 775

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 30 4 7 0 0 0 89 7 30
2024 Non-shift worker 49 29 8 7 6 0 1 79 12 1070
2022 Shift worker 71 18 3 5 4 0 0 89 9 30
2022 Non-shift worker 50 30 8 7 4 0 1 81 11 895
2020 Shift worker 44 34 10 12 0 0 0 78 12 20
2020 Non-shift worker 51 30 8 7 3 0 1 82 10 775
2019 Shift worker 59 27 7 7 0 0 0 86 7 15
2019 Non-shift worker 48 28 8 7 7 0 2 77 14 745

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 7 0 3 7 0 5 89 11 30
2024 Non-shift worker 64 21 5 3 4 1 2 87 8 1075
2022 Shift worker 54 16 3 3 4 0 21 88 8 30
2022 Non-shift worker 64 20 5 3 3 3 2 88 7 900

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 21 13 0 4 0 0 83 4 30
2024 Non-shift worker 56 24 7 6 7 0 0 80 13 1075
2022 Shift worker 67 25 2 2 4 0 0 92 6 30
2022 Non-shift worker 55 25 8 6 6 0 0 80 12 900
2020 Shift worker 36 42 18 4 0 0 0 78 4 20
2020 Non-shift worker 59 24 7 7 3 0 0 83 10 775
2019 Shift worker 67 26 0 7 0 0 0 93 7 15
2019 Non-shift worker 53 28 7 6 6 0 0 81 12 745

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 12 5 8 0 0 3 87 8 30
2024 Non-shift worker 82 10 2 1 2 0 2 94 4 1075
2022 Shift worker 85 12 0 0 0 0 4 100 0 30
2022 Non-shift worker 82 9 3 1 2 0 3 94 3 900
2019 Shift worker 88 12 0 0 0 0 0 100 0 15
2019 Non-shift worker 82 9 4 2 2 0 1 92 4 740
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 28 0 0 6 10 0 93 7 30
2024 Non-shift worker 28 30 14 11 10 7 0 63 22 1075
2022 Shift worker 46 22 12 9 6 3 3 72 15 30
2022 Non-shift worker 37 31 12 6 6 8 0 74 13 900
2020 Shift worker 44 14 25 3 5 8 0 63 9 20
2020 Non-shift worker 41 31 11 7 4 5 1 76 12 775
2019 Shift worker 60 27 7 0 6 0 0 87 6 15
2019 Non-shift worker 34 32 13 10 6 5 0 69 17 740

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 26 5 8 6 7 0 79 15 30
2024 Non-shift worker 24 29 16 15 13 3 0 54 29 1075
2022 Shift worker 40 22 15 9 11 0 3 64 20 30
2022 Non-shift worker 30 33 14 12 8 2 0 65 20 900
2020 Shift worker 39 19 29 3 5 5 0 61 9 20
2020 Non-shift worker 37 34 13 10 5 1 0 72 15 775
2019 Shift worker 54 26 7 13 0 0 0 80 13 15
2019 Non-shift worker 30 34 15 11 9 1 0 64 20 745

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 19 10 14 0 7 4 73 16 30
2024 Non-shift worker 17 25 17 19 16 6 0 45 37 1075
2022 Shift worker 33 30 16 8 11 0 3 65 19 30
2022 Non-shift worker 23 29 17 16 11 4 0 54 28 895
2020 Shift worker 36 24 25 5 0 9 0 67 6 20
2020 Non-shift worker 26 34 15 16 6 3 1 62 23 775
2019 Shift worker 52 28 7 6 7 0 0 80 13 15
2019 Non-shift worker 19 35 18 15 10 3 0 56 26 740

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 32 0 10 6 7 0 83 17 30
2024 Non-shift worker 16 27 14 22 18 4 0 44 41 1075
2022 Shift worker 33 21 30 2 11 0 3 55 14 30
2022 Non-shift worker 21 29 14 20 13 2 0 52 34 900
2020 Shift worker 30 19 27 18 5 0 0 49 23 20
2020 Non-shift worker 27 35 13 16 8 1 0 62 24 775
2019 Shift worker 60 0 14 26 0 0 0 60 26 15
2019 Non-shift worker 19 31 18 19 12 1 0 51 31 745

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 12 10 12 0 12 3 74 14 30
2024 Non-shift worker 36 30 20 5 3 4 2 70 8 1075
2022 Shift worker 54 21 16 0 6 3 0 78 6 30
2022 Non-shift worker 38 31 17 6 2 4 2 73 9 900
2020 Shift worker 52 27 8 0 5 8 0 85 5 20
2020 Non-shift worker 41 27 20 6 2 3 1 71 9 775
2019 Shift worker 54 34 6 6 0 0 0 87 6 15
2019 Non-shift worker 40 29 17 6 3 4 1 73 9 745
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 59 11 3 0 0 0 87 3 30
2024 Non-shift worker 20 39 18 15 7 2 0 60 22 1070
2022 Shift worker 37 51 2 2 7 0 0 88 9 30
2022 Non-shift worker 21 46 17 10 5 1 0 67 16 900
2020 Shift worker 18 38 29 12 3 0 0 56 16 20
2020 Non-shift worker 29 43 16 8 3 1 0 72 11 775
2019 Shift worker 60 20 14 7 0 0 0 79 7 15
2019 Non-shift worker 26 42 15 11 6 1 1 68 17 745

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 40 17 6 0 3 0 76 7 30
2024 Non-shift worker 12 25 20 20 18 5 0 39 40 1070
2022 Shift worker 32 27 22 5 15 0 0 59 20 30
2022 Non-shift worker 10 35 20 20 12 3 0 46 33 900
2020 Shift worker 26 18 42 10 3 0 0 44 14 20
2020 Non-shift worker 19 37 21 14 5 3 0 58 20 765
2019 Shift worker 27 39 21 13 0 0 0 66 13 15
2019 Non-shift worker 12 34 19 18 11 5 0 49 31 745

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 30 0 5 6 6 11 87 13 30
2024 Non-shift worker 25 36 16 10 7 5 1 65 18 1075
2022 Shift worker 31 39 14 12 4 0 0 70 16 30
2022 Non-shift worker 28 34 15 10 7 5 2 66 18 900
2020 Shift worker 20 32 18 19 3 8 0 57 24 20
2020 Non-shift worker 36 35 14 8 4 2 2 73 13 775
2019 Shift worker 32 15 33 0 7 13 0 54 8 15
2019 Non-shift worker 29 35 15 10 6 3 2 67 17 745

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 33 6 5 8 3 0 80 14 30
2024 Non-shift worker 25 36 19 10 6 3 0 63 17 1075
2022 Shift worker 35 40 17 2 6 0 0 75 8 30
2022 Non-shift worker 29 37 19 6 5 3 0 69 11 900
2020 Shift worker 29 30 19 9 9 4 0 62 18 20
2020 Non-shift worker 35 38 16 6 3 2 0 75 9 770
2019 Shift worker 52 15 14 20 0 0 0 67 20 15
2019 Non-shift worker 32 35 19 7 5 2 0 68 13 740

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 8 16 7 11 15 3 59 22 30
2024 Non-shift worker 16 21 16 13 15 15 3 46 35 1075
2022 Shift worker 31 31 15 2 6 8 7 73 10 30
2022 Non-shift worker 19 20 16 12 12 16 5 50 30 900
2020 Shift worker 10 33 17 8 12 20 0 53 25 20
2020 Non-shift worker 20 22 23 11 12 9 4 48 26 775
2019 Shift worker 32 13 27 6 7 7 8 53 15 15
2019 Non-shift worker 18 19 20 14 13 11 4 43 33 745

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 31 14 11 2 3 0 72 14 30
2024 Non-shift worker 21 29 19 13 12 5 0 53 27 1075
2022 Shift worker 38 33 21 5 4 0 0 71 8 30
2022 Non-shift worker 26 34 15 13 9 3 0 62 23 900
2020 Shift worker 23 29 19 16 3 10 0 57 21 20
2020 Non-shift worker 25 33 16 15 8 3 0 60 23 770
2019 Shift worker 47 33 7 6 7 0 0 80 13 15
2019 Non-shift worker 18 36 15 16 11 2 1 56 28 750

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 21 7 11 5 7 9 47 53 30
2024 Non-shift worker 39 25 15 8 8 1 4 41 59 1075
2022 Shift worker 43 12 16 4 5 0 20 30
2022 Non-shift worker 41 24 15 7 7 1 5 895
2020 Shift worker 44 21 20 0 5 0 10 20
2020 Non-shift worker 50 22 13 7 5 0 2 775
2019 Shift worker 63 15 14 0 7 0 0 15
2019 Non-shift worker 51 25 13 5 3 1 3 745

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 15 0 3 6 5 17 69 31 30
2024 Non-shift worker 49 11 10 5 8 1 16 59 41 1075

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 8 0 7 2 4 4 81 19 30
2024 Non-shift worker 64 10 6 3 4 4 8 74 26 1075
2022 Shift worker 67 3 6 4 0 3 19 30
2022 Non-shift worker 72 8 4 2 4 4 6 900
2020 Shift worker 81 3 5 0 0 0 10 20
2020 Non-shift worker 74 9 6 3 2 3 2 775
2019 Shift worker 86 14 0 0 0 0 0 15
2019 Non-shift worker 74 6 7 1 3 4 4 745

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 2 8 3 2 4 7 83 17 30
2024 Non-shift worker 68 7 5 2 2 1 15 81 19 1075

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 10 12 3 2 0 7 72 28 30
2024 Non-shift worker 60 11 8 4 5 1 12 69 31 1075

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 37 9 8 6 21 0 71 18 30
2024 Non-shift worker 19 29 13 16 18 3 2 51 35 1075
2022 Shift worker 35 38 10 3 6 0 8 79 10 30
2022 Non-shift worker 24 33 11 13 13 4 2 60 28 900
2020 Shift worker 23 42 14 15 7 0 0 64 21 20
2020 Non-shift worker 23 27 17 16 14 2 2 52 30 775
2019 Shift worker 32 34 20 0 13 0 0 67 13 15
2019 Non-shift worker 21 29 15 14 18 2 1 52 33 750

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 15 19 0 6 19 0 68 8 30
2024 Non-shift worker 22 39 19 9 6 4 0 64 16 1075
2022 Shift worker 27 43 20 6 4 0 0 70 10 30
2022 Non-shift worker 25 43 14 9 5 4 0 71 15 900
2020 Shift worker 23 46 22 5 0 5 0 72 5 20
2020 Non-shift worker 26 42 18 8 3 3 0 70 12 775
2019 Shift worker 26 20 27 21 0 7 0 49 22 15
2019 Non-shift worker 23 41 18 11 3 4 0 66 15 745

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 43 3 0 0 5 0 97 0 30
2024 Non-shift worker 28 39 15 8 6 3 0 70 15 1075
2022 Shift worker 47 42 5 0 4 0 3 92 4 30
2022 Non-shift worker 34 39 13 6 5 3 0 75 11 900
2020 Shift worker 24 63 9 0 0 5 0 91 0 20
2020 Non-shift worker 36 37 15 7 3 2 0 75 10 770
2019 Shift worker 46 26 21 7 0 0 0 72 7 15
2019 Non-shift worker 38 36 13 8 4 2 0 75 12 740

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 32 0 0 6 17 0 93 7 30
2024 Non-shift worker 26 39 13 7 5 8 1 73 13 1075
2022 Shift worker 51 16 23 3 3 4 0 70 7 30
2022 Non-shift worker 32 37 13 6 4 8 0 75 11 895
2020 Shift worker 26 38 24 7 0 5 0 68 7 20
2020 Non-shift worker 40 36 14 5 2 3 1 78 8 775
2019 Shift worker 42 14 30 0 7 7 0 60 7 15
2019 Non-shift worker 45 32 11 5 4 3 0 79 9 745

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 21 12 6 5 10 0 74 12 30
2024 Non-shift worker 21 21 24 7 4 21 2 55 13 1075
2022 Shift worker 49 17 18 3 4 9 0 73 8 30
2022 Non-shift worker 28 26 24 5 4 14 1 62 10 895
2020 Shift worker 29 36 15 7 0 12 0 74 8 20
2020 Non-shift worker 38 33 16 6 2 5 1 75 9 775

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 16 11 9 7 3 11 68 19 30
2024 Non-shift worker 34 29 11 8 6 8 4 72 16 1075
2022 Shift worker 55 28 5 3 0 3 6 91 4 30
2022 Non-shift worker 42 27 11 5 5 6 4 77 11 900
2020 Shift worker 40 38 8 4 5 5 0 82 9 20
2020 Non-shift worker 45 30 9 5 5 3 3 79 11 770

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 23 0 9 44 0 18 65 35 30
2024 Non-shift worker 4 6 10 8 37 7 28 70 16 1070
2022 Shift worker 3 0 11 3 30 6 46 70 7 30
2022 Non-shift worker 2 4 12 5 39 6 32 71 10 900

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 21 10 6 6 34 11 61 21 30
2024 Non-shift worker 7 11 21 4 6 44 7 37 21 1075
2022 Shift worker 22 22 10 3 4 36 5 72 12 30
2022 Non-shift worker 10 15 20 3 3 44 5 49 12 895

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 32 6 2 0 0 0 92 2 30
2024 Non-shift worker 38 41 8 8 5 0 0 79 13 1075
2022 Shift worker 51 37 3 5 4 0 0 88 8 30
2022 Non-shift worker 47 37 7 4 4 0 0 84 8 900
2020 Shift worker 37 49 9 5 0 0 0 86 5 20
2020 Non-shift worker 54 32 8 4 3 1 0 86 6 775
2019 Shift worker 63 37 0 0 0 0 0 100 0 15
2019 Non-shift worker 48 35 8 5 3 0 0 83 8 745

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 27 10 9 0 0 0 81 9 30
2024 Non-shift worker 28 30 19 12 11 1 0 58 23 1075
2022 Shift worker 42 32 12 7 7 0 0 74 14 30
2022 Non-shift worker 35 30 16 11 7 1 0 65 18 900
2020 Shift worker 40 50 5 5 0 0 0 90 5 20
2020 Non-shift worker 36 31 19 9 5 0 0 67 14 775
2019 Shift worker 53 28 13 0 7 0 0 80 7 15
2019 Non-shift worker 33 29 17 12 9 0 0 62 21 745

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 30 6 3 6 0 0 84 9 30
2024 Non-shift worker 28 33 16 13 10 0 0 61 22 1075
2022 Shift worker 45 29 13 10 4 0 0 74 14 30
2022 Non-shift worker 35 33 15 10 6 0 0 68 16 900
2020 Shift worker 40 43 12 5 0 0 0 83 5 20
2020 Non-shift worker 36 37 15 7 5 0 0 73 12 770
2019 Shift worker 53 28 6 6 7 0 0 80 13 15
2019 Non-shift worker 33 32 15 12 8 0 0 65 20 745
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 31 12 10 2 0 0 75 13 30
2024 Non-shift worker 28 25 18 12 13 4 0 55 26 1075
2022 Shift worker 46 24 9 6 13 3 0 72 19 30
2022 Non-shift worker 31 25 18 12 10 5 0 59 22 900
2020 Shift worker 27 46 8 14 0 5 0 77 15 20
2020 Non-shift worker 33 26 20 11 7 2 0 61 19 775
2019 Shift worker 27 32 27 0 7 8 0 64 7 15
2019 Non-shift worker 33 23 15 14 12 3 1 58 26 745

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 51 18 31 30
2024 Non-shift worker 47 24 30 1075
2022 Shift worker 35 46 19 30
2022 Non-shift worker 50 23 27 900
2020 Shift worker 24 33 43 20
2020 Non-shift worker 44 26 30 780
2019 Shift worker 46 14 40 15
2019 Non-shift worker 45 23 32 750

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 0 19 19 10 52 0 15
2024 Non-shift worker 8 25 42 7 10 8 495
2022 Shift worker 7 55 22 0 16 0 10
2022 Non-shift worker 8 31 40 4 8 8 435
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 1075
2022 Shift worker 17 83 30
2022 Non-shift worker 10 90 900

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 140
2022 Non-shift worker 44 56 90

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 74 26 140
2022 Non-shift worker 63 37 90

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 140
2022 Non-shift worker 10 90 90

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 140
2022 Non-shift worker 1 99 90

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 140
2022 Non-shift worker 6 94 90

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 90

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 90

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 140
2022 Non-shift worker 33 67 90

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 140
2022 Non-shift worker 45 55 90

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 140
2022 Non-shift worker 53 47 90

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 140
2022 Non-shift worker 42 58 90

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 140
2022 Non-shift worker 35 65 90

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 140
2022 Non-shift worker 59 41 90

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 140
2022 Non-shift worker 36 64 90

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 140
2022 Non-shift worker 2 98 90

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 140
2022 Non-shift worker 4 96 90

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 140
2022 Non-shift worker 7 93 90

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 140
2022 Non-shift worker 49 51 90

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 140
2022 Non-shift worker 11 89 90

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 140
2022 Non-shift worker 22 78 90

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 140
2022 Non-shift worker 53 47 90

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 140
2022 Non-shift worker 24 76 90

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 140
2022 Non-shift worker 10 90 90

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 140
2022 Non-shift worker 12 88 90

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 140
2022 Non-shift worker 5 95 90

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 140
2022 Non-shift worker 3 97 90

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 140
2022 Non-shift worker 4 96 90

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 140
2022 Non-shift worker 15 85 90

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 140
2022 Non-shift worker 34 66 90

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 135
2022 Non-shift worker 8 92 90

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 135
2022 Non-shift worker 17 83 90

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 135
2022 Non-shift worker 5 95 90

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 135
2022 Non-shift worker 6 94 90

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 135
2022 Non-shift worker 12 88 90

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 135
2022 Non-shift worker 12 88 90

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 135
2022 Non-shift worker 13 87 90

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 135
2022 Non-shift worker 20 80 90

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 135
2022 Non-shift worker 15 85 90

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 135
2022 Non-shift worker 41 59 90

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 135
2022 Non-shift worker 11 89 90

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 135
2022 Non-shift worker 56 44 90

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 90

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 135
2022 Non-shift worker 57 43 90

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 135

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 135
2022 Non-shift worker 14 86 90

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 7 7 3 0 33 28 76 7 30
2024 Non-shift worker 10 10 11 6 6 45 10 46 29 1070
2022 Shift worker 23 17 17 5 4 21 13 61 13 30
2022 Non-shift worker 9 12 12 4 6 45 11 49 23 895
2020 Shift worker 13 8 32 10 0 31 5 34 16 20
2020 Non-shift worker 15 14 18 7 6 32 8 48 21 775
2019 Shift worker 26 14 14 6 13 7 20 55 26 15
2019 Non-shift worker 15 15 18 8 8 29 8 46 25 750

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 20 7 3 0 25 3 87 4 30
2024 Non-shift worker 22 28 15 7 6 20 2 65 16 1075
2022 Shift worker 35 41 17 0 4 3 0 78 4 30
2022 Non-shift worker 24 29 15 5 5 20 2 68 12 900
2020 Shift worker 23 16 23 24 0 13 0 45 28 20
2020 Non-shift worker 30 30 17 6 5 11 1 69 12 775
2019 Shift worker 46 28 20 0 6 0 0 74 6 15
2019 Non-shift worker 30 28 16 6 7 11 2 67 15 745
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 1075
2022 Non-shift worker 8 92 900
2019 Shift worker 0 100 15
2019 Non-shift worker 9 91 750

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 115
2022 Non-shift worker 35 65 70
2019 Non-shift worker 42 58 65

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 75 25 115
2022 Non-shift worker 82 18 70
2019 Non-shift worker 83 17 65

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 115
2022 Non-shift worker 7 93 70

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 115
2022 Non-shift worker 0 100 70
2019 Non-shift worker 0 100 65

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 115
2022 Non-shift worker 18 82 70
2019 Non-shift worker 12 88 65

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 70

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 115
2022 Non-shift worker 10 90 70

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 110
2022 Non-shift worker 30 70 70
2019 Non-shift worker 25 75 65

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 110
2022 Non-shift worker 22 78 70
2019 Non-shift worker 27 73 65

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 110
2022 Non-shift worker 19 81 70
2019 Non-shift worker 11 89 65

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 110
2022 Non-shift worker 4 96 70

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 110
2022 Non-shift worker 28 72 70
2019 Non-shift worker 33 67 65

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 110
2022 Non-shift worker 34 66 70
2019 Non-shift worker 29 71 65

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 110
2022 Non-shift worker 3 97 70
2019 Non-shift worker 9 91 65

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 110
2022 Non-shift worker 5 95 70

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 110
2022 Non-shift worker 4 96 70
2019 Non-shift worker 8 92 65

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 110
2022 Non-shift worker 17 83 70
2019 Non-shift worker 16 84 65

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 70

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 110
2022 Non-shift worker 23 77 70
2019 Non-shift worker 16 84 65

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 110
2022 Non-shift worker 0 100 70
2019 Non-shift worker 0 100 65

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 115
2022 Non-shift worker 26 74 70
2019 Non-shift worker 35 65 65

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 115
2022 Non-shift worker 5 95 70
2019 Non-shift worker 18 82 65

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 70
2019 Non-shift worker 8 92 65

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 115
2022 Non-shift worker 7 93 70
2019 Non-shift worker 14 86 65

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 70

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 70

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 115
2022 Non-shift worker 8 92 70

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 115
2022 Non-shift worker 16 84 70

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 115
2022 Non-shift worker 55 45 70
2019 Non-shift worker 50 50 65

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 110
2022 Non-shift worker 2 98 70

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 110
2022 Non-shift worker 9 91 70

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 70

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 70

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 70

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 110
2022 Non-shift worker 3 97 70

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 110
2022 Non-shift worker 10 90 70

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 110
2022 Non-shift worker 11 89 70

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 110
2022 Non-shift worker 14 86 70

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 110
2022 Non-shift worker 41 59 70

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 110
2022 Non-shift worker 12 88 70

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 110
2022 Non-shift worker 64 36 70

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 70

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 66 34 110
2022 Non-shift worker 65 35 70

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 110

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 110
2022 Non-shift worker 17 83 70

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 13 23 4 0 18 16 59 7 30
2024 Non-shift worker 11 13 14 5 5 45 7 49 21 1075
2022 Shift worker 26 24 13 0 4 23 11 75 5 30
2022 Non-shift worker 12 12 15 3 4 46 9 52 15 900
2020 Shift worker 13 11 34 5 0 36 0 38 8 20
2020 Non-shift worker 15 15 19 4 3 35 8 53 14 775
2019 Shift worker 33 7 20 6 0 14 20 60 10 15
2019 Non-shift worker 15 15 20 4 5 33 7 50 15 745

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 21 10 8 0 16 0 79 10 30
2024 Non-shift worker 22 28 17 7 4 21 2 64 14 1075
2022 Shift worker 37 37 18 0 4 5 0 78 4 30
2022 Non-shift worker 25 30 15 4 3 20 2 71 10 900
2020 Shift worker 26 22 24 5 0 23 0 62 7 20
2020 Non-shift worker 33 29 17 4 4 11 2 72 9 775
2019 Shift worker 45 28 26 0 0 0 0 74 0 15
2019 Non-shift worker 32 27 18 3 6 14 1 69 11 750

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 5 21 18 40 16 0 6 69 35
2022 Non-shift worker 0 0 13 10 60 17 0 0 84 20
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 10 19 13 9 0 8 44 56 30
2024 Non-shift worker 37 28 14 7 10 0 3 39 61 1070
2022 Shift worker 23 23 5 6 39 0 3 30
2022 Non-shift worker 33 26 18 7 12 0 4 890
2020 Shift worker 40 35 12 0 13 0 0 20
2020 Non-shift worker 37 31 15 9 8 0 1 775
2019 Shift worker 18 15 33 20 14 0 0 15
2019 Non-shift worker 23 26 25 11 14 0 1 745

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 32 13 13 10 0 5 29 71 30
2024 Non-shift worker 15 22 23 18 21 0 1 16 84 1070
2022 Shift worker 25 36 16 8 9 0 6 30
2022 Non-shift worker 11 25 25 16 22 0 0 890
2020 Shift worker 19 41 21 14 5 0 0 20
2020 Non-shift worker 12 24 27 21 15 0 1 775
2019 Shift worker 40 25 28 6 0 0 0 15
2019 Non-shift worker 17 29 26 17 10 0 0 745

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 18 21 7 10 0 5 40 60 30
2024 Non-shift worker 18 24 21 17 19 0 1 18 82 1075
2022 Shift worker 37 21 18 12 6 0 6 30
2022 Non-shift worker 18 25 23 16 18 0 1 895
2020 Shift worker 22 36 24 13 5 0 0 20
2020 Non-shift worker 19 29 25 16 10 0 1 775
2019 Shift worker 48 20 19 0 14 0 0 15
2019 Non-shift worker 22 32 24 14 7 0 0 745

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 32 15 15 11 0 5 24 76 30
2024 Non-shift worker 16 20 20 18 24 0 1 16 84 1070
2022 Shift worker 34 23 14 10 13 0 6 30
2022 Non-shift worker 14 20 23 17 24 1 1 895
2020 Shift worker 20 33 19 8 19 0 0 20
2020 Non-shift worker 15 21 25 20 18 0 1 775
2019 Shift worker 33 13 40 8 6 0 0 15
2019 Non-shift worker 18 24 22 18 17 0 1 740

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 20 3 7 5 5 22 52 48 30
2024 Non-shift worker 38 25 15 8 10 0 4 39 61 1070
2022 Shift worker 48 19 10 7 4 0 12 30
2022 Non-shift worker 34 25 16 9 12 1 4 895
2020 Shift worker 39 33 5 8 10 0 5 20
2020 Non-shift worker 32 25 19 13 8 0 3 775
2019 Shift worker 59 15 14 6 7 0 0 15
2019 Non-shift worker 41 27 15 8 5 0 3 740

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 25 16 4 14 0 4 37 63 30
2024 Non-shift worker 25 22 20 12 20 0 0 25 75 1070
2022 Shift worker 53 17 11 6 7 0 6 30
2022 Non-shift worker 28 26 17 14 14 0 1 890
2020 Shift worker 28 33 25 5 10 0 0 20
2020 Non-shift worker 22 27 22 14 14 0 0 770
2019 Shift worker 51 15 28 0 7 0 0 15
2019 Non-shift worker 30 29 19 11 10 0 1 745

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 30 13 5 6 4 4 42 58 30
2024 Non-shift worker 27 28 20 11 11 1 1 28 72 1070
2022 Shift worker 50 19 9 8 4 2 8 30
2022 Non-shift worker 29 29 20 10 8 1 2 890
2020 Shift worker 28 37 26 8 0 0 0 20
2020 Non-shift worker 31 34 21 9 4 0 1 775
2019 Shift worker 34 46 7 13 0 0 0 15
2019 Non-shift worker 25 32 25 10 7 1 1 740

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 37 10 10 5 4 4 31 69 30
2024 Non-shift worker 19 23 22 16 19 1 1 20 80 1070
2022 Shift worker 39 9 26 6 8 6 7 30
2022 Non-shift worker 18 29 22 15 14 1 1 895
2020 Shift worker 17 29 41 8 5 0 0 20
2020 Non-shift worker 25 32 24 12 7 0 1 775
2019 Shift worker 42 31 20 7 0 0 0 15
2019 Non-shift worker 21 34 22 14 7 1 1 740

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 33 8 4 12 0 0 42 58 30
2024 Non-shift worker 26 26 20 11 15 1 1 27 73 1070
2022 Shift worker 45 16 13 7 9 3 6 30
2022 Non-shift worker 24 29 21 12 13 0 1 895
2020 Shift worker 23 39 19 10 8 0 0 20
2020 Non-shift worker 31 26 21 13 8 0 1 775
2019 Shift worker 45 15 26 15 0 0 0 15
2019 Non-shift worker 26 29 19 14 11 0 0 740

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 11 19 5 0 0 4 63 37 30
2024 Non-shift worker 44 25 13 7 10 1 1 45 55 1070
2022 Shift worker 54 24 4 5 4 3 6 30
2022 Non-shift worker 45 26 13 7 8 1 1 895
2020 Shift worker 31 27 33 5 3 0 0 20
2020 Non-shift worker 43 27 16 7 7 0 1 775
2019 Shift worker 52 14 27 0 7 0 0 15
2019 Non-shift worker 43 24 16 8 7 0 0 740

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 24 10 15 0 0 0 52 48 30
2024 Non-shift worker 51 26 10 5 7 0 1 52 48 1070
2022 Shift worker 61 18 9 0 6 4 2 30
2022 Non-shift worker 51 26 12 4 5 0 1 900
2020 Shift worker 17 20 33 25 5 0 0 20
2020 Non-shift worker 26 28 24 14 7 0 1 775

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 14 19 18 0 4 3 44 56 30
2024 Non-shift worker 36 29 18 9 7 0 1 36 64 1075
2022 Shift worker 43 22 15 5 4 4 7 30
2022 Non-shift worker 33 28 20 9 8 0 1 895
2020 Shift worker 14 31 25 16 14 0 0 20
2020 Non-shift worker 29 28 23 13 6 0 1 775
2019 Shift worker 26 33 35 0 6 0 0 15
2019 Non-shift worker 37 30 17 10 4 0 1 740

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 22 20 3 7 9 3 42 58 30
2024 Non-shift worker 39 18 14 11 15 0 3 40 60 1070
2022 Shift worker 50 27 8 0 4 3 8 30
2022 Non-shift worker 55 19 11 3 6 1 4 895
2020 Shift worker 31 22 20 22 5 0 0 20
2020 Non-shift worker 47 26 17 5 3 0 1 775
2019 Shift worker 46 34 7 7 7 0 0 15
2019 Non-shift worker 54 21 13 6 5 0 1 735

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 28 12 6 5 4 4 45 55 30
2024 Non-shift worker 38 29 17 7 7 0 1 39 61 1070
2022 Shift worker 30 30 17 10 9 3 0 30
2022 Non-shift worker 37 35 15 7 6 0 1 895
2020 Shift worker 34 5 42 8 5 0 5 20
2020 Non-shift worker 25 34 24 10 6 0 0 770

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 13 3 6 2 0 9 74 26 30
2024 Non-shift worker 70 11 5 1 3 1 10 77 23 1075

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 19 5 0 7 0 7 66 34 30
2024 Non-shift worker 60 14 7 4 6 1 8 66 34 1075

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 9 0 3 0 0 15 87 13 30
2024 Non-shift worker 70 10 5 4 4 1 6 76 24 1070
2022 Shift worker 65 9 4 0 6 3 13 30
2022 Non-shift worker 77 7 4 2 4 2 5 895
2020 Shift worker 65 24 5 0 5 0 0 20
2020 Non-shift worker 78 10 5 2 3 1 2 770
2019 Shift worker 80 7 13 0 0 0 0 15
2019 Non-shift worker 71 12 6 3 6 0 2 745

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 16 0 7 0 0 7 75 25 30
2024 Non-shift worker 61 20 10 3 4 0 3 63 37 1070
2022 Shift worker 55 25 0 0 10 4 7 30
2022 Non-shift worker 68 18 6 2 2 0 3 895
2020 Shift worker 59 26 15 0 0 0 0 20
2020 Non-shift worker 69 18 7 2 2 0 2 770
2019 Shift worker 55 38 6 0 0 0 0 15
2019 Non-shift worker 60 23 9 3 4 0 1 740

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 17 6 7 0 0 7 68 32 30
2024 Non-shift worker 60 16 9 4 7 0 3 62 38 1070
2022 Shift worker 59 13 10 0 8 3 7 30
2022 Non-shift worker 65 16 7 4 5 0 3 895
2020 Shift worker 64 18 10 3 5 0 0 20
2020 Non-shift worker 66 15 8 5 5 0 1 775
2019 Shift worker 74 20 0 7 0 0 0 15
2019 Non-shift worker 57 19 10 6 7 0 1 740

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 9 3 0 0 0 22 85 15 30
2024 Non-shift worker 63 11 5 2 2 0 18 76 24 1070
2022 Shift worker 60 6 0 0 4 3 28 30
2022 Non-shift worker 66 9 5 2 1 0 17 895
2020 Shift worker 59 5 8 0 0 0 28 20
2020 Non-shift worker 61 12 5 2 1 0 18 775
2019 Shift worker 67 7 0 0 0 0 26 15
2019 Non-shift worker 59 13 7 2 1 0 19 735

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 10 2 2 0 5 7 84 16 30
2024 Non-shift worker 69 15 5 2 2 0 6 74 26 1070
2022 Shift worker 68 13 3 0 4 3 9 30
2022 Non-shift worker 73 14 5 1 2 0 5 895
2020 Shift worker 64 18 3 0 0 0 15 20
2020 Non-shift worker 70 17 7 2 0 0 4 775
2019 Shift worker 94 6 0 0 0 0 0 15
2019 Non-shift worker 73 15 5 2 1 0 5 740

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 20 12 12 12 0 7 40 60 30
2024 Non-shift worker 60 16 8 4 8 0 4 62 38 1075
2022 Shift worker 63 6 11 0 4 3 12 30
2022 Non-shift worker 72 11 5 3 4 1 4 895
2020 Shift worker 57 13 13 0 3 0 13 20
2020 Non-shift worker 74 14 6 3 2 0 2 775
2019 Shift worker 78 0 8 6 8 0 0 15
2019 Non-shift worker 74 11 5 2 5 1 2 740

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 5 0 12 4 7 46 54 30
2024 Non-shift worker 51 22 14 4 5 1 3 53 47 1075
2022 Shift worker 58 17 9 0 7 3 6 30
2022 Non-shift worker 53 26 11 4 3 0 3 895
2020 Shift worker 42 19 30 0 5 0 5 20
2020 Non-shift worker 47 28 14 6 2 0 2 775
2019 Shift worker 46 21 13 15 6 0 0 15
2019 Non-shift worker 54 26 11 5 3 0 2 740

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 35 18 18 3 0 0 60 22 30
2024 Non-shift worker 6 25 41 18 10 0 0 31 28 1075
2022 Shift worker 23 33 38 3 4 0 0 55 6 30
2022 Non-shift worker 6 29 39 16 10 0 0 35 26 900
2020 Shift worker 14 39 26 5 16 0 0 53 21 20
2020 Non-shift worker 12 30 35 16 6 0 0 42 22 780
2019 Shift worker 19 41 34 0 7 0 0 60 7 15
2019 Non-shift worker 13 33 36 13 5 0 0 46 18 745

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 25 22 33 17 3 0 51 26 30
2024 Non-shift worker 18 26 36 13 7 0 0 20 44 1075
2022 Shift worker 4 2 41 26 25 0 2 52 6 30
2022 Non-shift worker 15 23 37 16 8 0 0 25 38 895
2020 Shift worker 20 9 38 25 8 0 0 33 29 20
2020 Non-shift worker 16 21 40 18 5 0 0 23 37 775
2019 Shift worker 13 0 34 40 13 0 0 53 13 15
2019 Non-shift worker 10 19 40 20 11 0 0 31 29 740

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 24 27 8 2 12 0 58 11 30
2024 Non-shift worker 18 39 17 12 9 6 0 60 22 1075
2022 Shift worker 28 54 10 4 4 0 0 83 8 30
2022 Non-shift worker 23 41 17 8 7 4 0 66 17 895
2020 Shift worker 23 32 33 3 0 8 0 60 4 20
2020 Non-shift worker 36 39 13 8 2 2 0 77 10 780
2019 Shift worker 51 22 20 6 0 0 0 74 6 15
2019 Non-shift worker 31 38 16 8 4 3 0 71 12 745

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 17 20 38 19 6 30
2024 Non-shift worker 9 21 35 25 10 1075
2022 Shift worker 23 34 34 5 4 30
2022 Non-shift worker 8 26 36 22 7 900

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 18 13 4 0 4 0 82 5 30
2024 Non-shift worker 54 26 8 4 5 2 1 82 9 1075
2022 Shift worker 53 38 5 0 4 0 0 92 4 30
2022 Non-shift worker 54 26 8 4 4 3 1 84 8 895
2020 Shift worker 55 18 19 8 0 0 0 73 8 20
2020 Non-shift worker 53 26 12 4 3 1 0 80 7 775

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 13 9 17 4 3 0 69 22 30
2024 Non-shift worker 48 22 9 9 10 1 0 71 20 1075
2022 Shift worker 58 19 6 5 9 3 0 79 15 30
2022 Non-shift worker 47 25 8 10 7 2 0 74 17 900
2020 Shift worker 33 26 30 8 3 0 0 59 11 20
2020 Non-shift worker 44 25 12 10 8 1 0 71 18 775

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 12 7 9 0 0 0 84 9 30
2024 Non-shift worker 55 26 7 5 6 1 0 82 11 1075
2022 Shift worker 57 29 6 5 4 0 0 86 9 30
2022 Non-shift worker 57 25 6 6 3 1 1 84 10 900
2020 Shift worker 38 33 14 15 0 0 0 71 15 20
2020 Non-shift worker 56 26 8 6 3 0 0 83 9 770

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 21 9 16 2 0 0 73 18 30
2024 Non-shift worker 18 34 17 17 13 1 0 53 30 1075
2022 Shift worker 42 29 14 4 11 0 0 71 15 30
2022 Non-shift worker 25 39 14 12 8 2 0 65 20 900
2020 Shift worker 31 42 15 3 5 3 0 76 9 20
2020 Non-shift worker 33 33 15 10 6 2 0 68 17 775
2019 Shift worker 52 21 13 6 7 0 0 74 13 15
2019 Non-shift worker 23 33 18 14 10 2 0 57 25 745

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 14 51 12 15 7 1 0 65 22 380
2022 Non-shift worker 15 50 15 16 4 0 1 66 19 300
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 30
2024 Non-shift worker 21 79 1075
2022 Shift worker 2 98 30
2022 Non-shift worker 10 90 895
2020 Shift worker 17 83 20
2020 Non-shift worker 13 87 770
2019 Shift worker 13 87 15
2019 Non-shift worker 17 83 745

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 230
2022 Non-shift worker 71 29 95

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 73 27 230
2022 Non-shift worker 71 29 95

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 42 35 6 9 5 2 1 80 14 170
2022 Non-shift worker 46 32 10 10 2 0 0 78 11 65

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 17 10 9 3 6 3 76 13 30
2024 Non-shift worker 50 30 6 6 4 2 2 83 11 1075
2022 Shift worker 46 28 8 7 0 9 3 83 8 30
2022 Non-shift worker 49 30 7 5 4 3 3 84 9 895
2020 Shift worker 36 32 14 14 0 3 0 70 15 20
2020 Non-shift worker 55 27 7 4 2 2 2 86 7 775
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 59 30
2024 Non-shift worker 27 58 1075
2022 Shift worker 45 47 30
2022 Non-shift worker 29 57 900
2020 Shift worker 25 49 20
2020 Non-shift worker 28 52 775

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 280
2022 Shift worker 38 62 15
2022 Non-shift worker 35 65 250

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 12 21 13 18 26 2 7 36 49 280
2022 Shift worker 23 10 13 7 35 5 6 38 48 15
2022 Non-shift worker 10 19 15 19 29 1 7 31 52 250

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 9 17 10 22 37 1 5 27 62 280
2022 Shift worker 0 9 12 14 43 0 21 12 72 15
2022 Non-shift worker 6 16 11 17 46 1 3 23 65 250

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 5 18 5 0 9 33 50 50 30
2024 Non-shift worker 44 16 9 6 5 2 18 55 45 1075
2022 Shift worker 30 16 12 10 7 0 26 30
2022 Non-shift worker 40 17 13 7 6 3 14 900
2020 Shift worker 40 13 10 5 10 5 17 20
2020 Non-shift worker 44 19 15 8 7 1 7 780
2019 Shift worker 65 0 28 0 0 0 6 15
2019 Non-shift worker 33 19 18 12 12 0 5 730
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