2024 Public Service Employee Survey Results for Public Safety Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - IT

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 42 36 3 16 3 0 0 78 19 40
2024 IT-02 26 60 0 14 0 0 0 86 14 15
2022 IT 59 29 3 6 3 0 0 88 9 30
2022 IT-02 59 32 0 9 0 0 0 91 9 10

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 61 26 3 8 3 0 0 87 11 40
2024 IT-02 60 26 7 7 0 0 0 86 7 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 56 23 13 5 0 0 3 81 5 40
2024 IT-02 67 13 20 0 0 0 0 80 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 23 28 19 5 20 3 2 53 26 40
2024 IT-02 7 53 7 14 19 0 0 60 33 15
2022 IT 32 40 6 10 10 0 3 74 20 30
2022 IT-02 47 30 7 8 0 0 8 83 9 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 31 7 11 25 0 2 56 36 40
2024 IT-02 19 41 6 7 28 0 0 59 34 15
2022 IT 40 26 14 13 7 0 0 66 20 30
2022 IT-02 26 38 8 16 12 0 0 64 28 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 29 44 9 6 8 6 0 77 14 40
2024 IT-02 13 59 7 8 6 7 0 77 15 15
2022 IT 33 35 18 4 3 7 0 73 8 30
2022 IT-02 14 37 26 0 0 23 0 66 0 10

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 20 13 18 22 0 0 48 39 40
2024 IT-02 21 26 19 7 27 0 0 47 34 15
2022 IT 40 20 17 4 19 0 0 60 23 30
2022 IT-02 42 15 35 0 8 0 0 57 8 10

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 25 36 5 13 19 0 3 62 32 40
2024 IT-02 20 39 5 14 22 0 0 59 36 15
2022 IT 42 41 0 7 10 0 0 84 16 30
2022 IT-02 20 80 0 0 0 0 0 100 0 10

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 36 4 18 22 0 0 55 40 40
2024 IT-02 14 47 12 13 15 0 0 61 28 15
2022 IT 26 43 12 0 19 0 0 69 19 30
2022 IT-02 11 57 24 0 8 0 0 67 8 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 26 36 11 10 17 0 0 62 27 40
2024 IT-02 14 52 7 13 15 0 0 66 28 15
2022 IT 38 40 8 6 7 0 0 78 13 30
2022 IT-02 27 57 16 0 0 0 0 84 0 10

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 34 33 16 8 6 2 0 69 14 40
2024 IT-02 19 40 21 15 0 5 0 62 15 15
2022 IT 50 37 9 0 4 0 0 87 4 30
2022 IT-02 56 37 7 0 0 0 0 93 0 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 21 24 22 16 18 0 0 45 34 40
2024 IT-02 18 35 21 7 19 0 0 53 25 15
2022 IT 33 35 11 6 16 0 0 67 22 30
2022 IT-02 12 48 24 8 7 0 0 60 15 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 38 35 16 0 8 0 3 75 8 40
2024 IT-02 37 35 15 0 13 0 0 72 13 15
2022 IT 50 43 7 0 0 0 0 93 0 30
2022 IT-02 35 65 0 0 0 0 0 100 0 10

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 28 36 13 8 16 0 0 64 24 40
2024 IT-02 21 45 14 7 13 0 0 66 20 15
2022 IT 39 26 21 6 7 0 0 66 13 30
2022 IT-02 23 44 34 0 0 0 0 66 0 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 38 33 14 3 14 0 0 70 16 40
2024 IT-02 49 31 0 7 13 0 0 80 20 15
2022 IT 39 36 22 0 3 0 0 75 3 30
2022 IT-02 12 64 24 0 0 0 0 76 0 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 28 43 5 7 16 0 0 71 24 40
2024 IT-02 29 51 0 7 13 0 0 80 20 15
2022 IT 35 31 17 10 7 0 0 66 16 30
2022 IT-02 0 49 43 8 0 0 0 49 8 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 30 32 16 8 13 0 0 62 22 40
2024 IT-02 26 41 13 7 13 0 0 67 20 15
2022 IT 36 45 0 9 10 0 0 81 19 30
2022 IT-02 20 80 0 0 0 0 0 100 0 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 31 33 10 10 16 0 0 64 26 40
2024 IT-02 46 42 5 6 0 0 0 88 6 15
2022 IT 25 36 13 7 20 0 0 60 27 30
2022 IT-02 46 54 0 0 0 0 0 100 0 10

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 25 25 36 6 9 0 0 15 49 40
2024 IT-02 7 25 39 15 14 0 0 29 32 15
2022 IT 13 31 40 4 6 0 5 11 47 30
2022 IT-02 0 45 24 12 19 0 0 31 45 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 18 24 28 19 8 0 3 28 43 40
2024 IT-02 7 27 24 21 21 0 0 42 34 15
2022 IT 9 40 31 8 7 0 5 15 52 30
2022 IT-02 9 49 8 23 11 0 0 34 58 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 21 17 31 20 11 0 0 31 38 40
2024 IT-02 12 14 32 29 14 0 0 42 26 15
2022 IT 19 15 27 22 6 4 5 31 39 30
2022 IT-02 8 8 33 20 19 13 0 44 18 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 29 26 14 19 12 0 0 31 55 40
2024 IT-02 19 14 18 29 21 0 0 50 32 15
2022 IT 29 18 27 7 9 4 5 18 52 30
2022 IT-02 8 25 24 13 19 12 0 35 37 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 13 33 27 14 3 8 3 19 51 40
2024 IT-02 0 27 19 27 7 12 8 42 33 15
2022 IT 9 10 31 29 9 2 10 43 22 30
2022 IT-02 8 9 8 37 19 7 12 69 22 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 15 39 19 3 3 3 23 36 40
2024 IT-02 15 18 31 29 7 0 0 36 33 15
2022 IT 13 16 34 15 10 4 9 28 34 30
2022 IT-02 0 0 44 15 19 13 9 43 0 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 0 10 23 26 38 0 2 66 11 40
2024 IT-02 0 20 27 32 21 0 0 53 20 15
2022 IT 3 4 19 28 38 0 8 72 8 30
2022 IT-02 0 0 28 27 44 0 0 72 0 10
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 12 28 22 0 16 15 7 52 20 40
2024 IT-02 5 27 20 0 13 27 7 49 20 15
2022 IT 29 21 11 7 3 20 9 71 14 30
2022 IT-02 0 8 16 8 0 40 28 25 26 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 46 22 18 8 3 3 0 71 11 40
2024 IT-02 46 21 12 14 7 0 0 67 21 15
2022 IT 46 21 13 11 3 7 0 71 15 30
2022 IT-02 21 19 16 24 0 20 0 50 30 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 52 25 6 11 6 0 0 78 17 40
2024 IT-02 58 28 0 7 7 0 0 86 14 15
2022 IT 55 23 15 6 0 0 0 78 6 30
2022 IT-02 49 35 16 0 0 0 0 84 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 45 27 8 7 8 5 0 76 16 40
2024 IT-02 47 28 13 5 7 0 0 75 12 15
2022 IT 40 34 14 6 4 3 0 76 9 30
2022 IT-02 23 37 25 7 0 8 0 66 8 10

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 15 18 5 6 8 0 69 11 40
2024 IT-02 39 7 20 6 7 21 0 58 17 15
2022 IT 29 31 6 3 9 22 0 77 16 30
2022 IT-02 0 19 16 0 0 65 0 53 0 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 43 23 13 5 2 14 0 76 9 40
2024 IT-02 38 14 20 0 0 28 0 73 0 15
2022 IT 32 22 6 3 9 28 0 74 18 30
2022 IT-02 8 11 8 0 0 73 0 70 0 10
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 29 21 0 6 0 5 72 6 40
2024 IT-02 18 42 26 0 7 0 7 65 8 15
2022 IT 48 30 9 6 0 4 3 84 6 30
2022 IT-02 20 43 8 8 0 12 8 80 10 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 40 31 8 9 13 0 0 71 21 40
2024 IT-02 34 39 13 7 7 0 0 73 14 15
2022 IT 37 33 14 6 11 0 0 69 16 30
2022 IT-02 25 43 25 8 0 0 0 68 8 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 47 16 15 5 13 2 2 66 19 40
2024 IT-02 39 28 6 13 14 0 0 67 27 15
2022 IT 50 31 8 4 7 0 0 81 11 30
2022 IT-02 57 27 16 0 0 0 0 84 0 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 42 28 22 3 5 0 0 70 8 40
2024 IT-02 34 47 12 7 0 0 0 81 7 15
2022 IT 46 24 17 10 4 0 0 70 13 30
2022 IT-02 52 8 32 8 0 0 0 60 8 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 58 29 5 0 6 0 2 89 6 40
2024 IT-02 74 19 7 0 0 0 0 93 0 15
2022 IT 68 20 0 0 3 4 6 97 3 30
2022 IT-02 76 16 0 0 0 0 8 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 20 11 13 8 0 0 68 21 40
2024 IT-02 52 15 14 13 7 0 0 66 20 15
2022 IT 55 26 8 4 7 0 0 81 11 30
2022 IT-02 60 24 16 0 0 0 0 84 0 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 81 9 3 2 2 0 3 92 5 40
2024 IT-02 93 7 0 0 0 0 0 100 0 15
2022 IT 83 8 3 3 0 0 3 94 3 30
2022 IT-02 92 8 0 0 0 0 0 100 0 10
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 13 39 14 15 16 3 0 53 32 40
2024 IT-02 7 54 20 12 7 0 0 61 19 15
2022 IT 7 41 14 13 13 11 0 55 30 30
2022 IT-02 13 31 32 0 0 25 0 58 0 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 25 18 14 22 0 0 46 36 40
2024 IT-02 20 34 27 12 7 0 0 54 19 15
2022 IT 7 39 25 16 6 6 0 49 24 30
2022 IT-02 13 35 35 0 0 17 0 58 0 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 8 24 23 14 24 6 0 35 40 40
2024 IT-02 13 40 27 12 7 0 0 54 19 15
2022 IT 7 21 35 10 14 14 0 32 27 30
2022 IT-02 13 15 47 0 0 25 0 37 0 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 8 36 10 25 20 0 0 44 46 40
2024 IT-02 7 48 12 20 14 0 0 55 33 15
2022 IT 8 25 33 16 12 6 0 36 30 30
2022 IT-02 13 32 39 0 7 9 0 49 8 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 39 37 18 0 3 2 0 78 3 35
2024 IT-02 45 35 12 0 7 0 0 80 7 15
2022 IT 49 42 3 3 0 3 0 94 3 30
2022 IT-02 69 31 0 0 0 0 0 100 0 10
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 5 47 30 10 8 0 0 52 18 40
2024 IT-02 7 51 22 8 13 0 0 57 21 15
2022 IT 14 19 37 15 11 4 0 35 27 30
2022 IT-02 13 23 35 17 0 12 0 41 20 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 5 30 27 21 18 0 0 34 39 40
2024 IT-02 7 44 22 21 6 0 0 51 27 15
2022 IT 3 28 18 37 6 8 0 34 47 30
2022 IT-02 8 30 24 29 0 8 0 42 32 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 23 32 24 11 11 0 0 55 21 40
2024 IT-02 12 45 22 13 8 0 0 57 21 15
2022 IT 25 33 19 14 10 0 0 57 24 30
2022 IT-02 20 25 25 20 11 0 0 44 31 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 25 32 24 11 3 5 0 59 15 40
2024 IT-02 14 43 28 7 0 8 0 61 8 15
2022 IT 19 36 30 11 4 0 0 56 14 30
2022 IT-02 20 17 63 0 0 0 0 37 0 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 12 10 19 19 13 20 8 30 44 40
2024 IT-02 7 11 27 20 14 21 0 23 43 15
2022 IT 6 16 19 21 19 16 4 27 49 30
2022 IT-02 0 12 27 16 7 37 0 19 38 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 15 30 23 3 24 5 0 47 28 40
2024 IT-02 7 40 34 0 20 0 0 47 20 15
2022 IT 13 47 21 15 3 0 0 61 18 30
2022 IT-02 12 41 24 23 0 0 0 53 23 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 44 30 15 2 3 3 3 47 53 40
2024 IT-02 52 30 12 6 0 0 0 52 48 15
2022 IT 41 18 23 6 10 0 4 30
2022 IT-02 55 8 29 8 0 0 0 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 12 10 5 2 2 19 62 38 40
2024 IT-02 45 19 7 0 6 6 16 58 42 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 49 13 7 5 8 8 9 59 41 40
2024 IT-02 46 13 13 6 7 15 0 54 46 15
2022 IT 76 12 4 3 3 3 0 30
2022 IT-02 84 8 0 0 8 0 0 10

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 72 7 0 2 0 0 19 88 12 40
2024 IT-02 75 13 0 6 0 0 6 80 20 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 64 19 0 4 2 0 10 72 28 40
2024 IT-02 66 21 0 6 0 0 6 71 29 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 30 23 9 13 24 0 2 53 38 40
2024 IT-02 27 31 6 15 21 0 0 58 36 15
2022 IT 17 22 18 24 15 4 0 41 41 30
2022 IT-02 11 29 8 25 15 13 0 45 46 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 13 53 14 9 2 10 0 73 12 40
2024 IT-02 15 60 6 0 6 12 0 86 7 15
2022 IT 13 44 19 12 7 4 0 60 20 30
2022 IT-02 0 38 24 16 9 13 0 44 29 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 25 37 13 14 0 11 0 70 15 40
2024 IT-02 28 45 7 13 0 7 0 79 14 15
2022 IT 18 37 29 6 4 6 0 59 10 30
2022 IT-02 25 18 40 0 0 17 0 51 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 22 37 16 3 5 12 5 71 10 40
2024 IT-02 14 52 14 7 0 7 6 76 8 15
2022 IT 30 30 28 3 0 9 0 66 4 30
2022 IT-02 22 27 43 0 0 8 0 53 0 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 34 16 0 5 24 2 72 6 40
2024 IT-02 7 39 6 0 6 36 6 79 11 15
2022 IT 25 24 23 10 3 16 0 58 15 30
2022 IT-02 13 25 8 19 8 28 0 52 37 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 39 10 7 6 8 3 75 14 40
2024 IT-02 19 46 12 0 7 15 0 77 8 15
2022 IT 31 22 21 12 3 6 4 59 17 30
2022 IT-02 20 31 34 7 0 8 0 56 8 10

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 0 2 18 6 34 14 26 66 4 40
2024 IT-02 0 6 13 7 31 22 20 66 11 15
2022 IT 0 0 22 6 49 4 19 71 0 30
2022 IT-02 0 0 16 8 37 11 28 73 0 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 8 6 29 3 0 49 6 30 6 40
2024 IT-02 7 0 12 7 0 67 7 26 27 15
2022 IT 13 19 25 3 4 36 0 50 11 30
2022 IT-02 0 13 16 0 0 71 0 43 0 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 30 36 21 8 5 0 0 66 13 40
2024 IT-02 34 34 33 0 0 0 0 67 0 15
2022 IT 36 39 15 7 4 0 0 75 11 30
2022 IT-02 25 52 24 0 0 0 0 76 0 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 16 29 25 6 0 0 39 31 40
2024 IT-02 26 21 35 18 0 0 0 47 18 15
2022 IT 25 33 23 9 11 0 0 58 19 30
2022 IT-02 20 32 40 8 0 0 0 52 8 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 18 34 22 3 0 0 42 24 40
2024 IT-02 26 21 47 6 0 0 0 47 6 15
2022 IT 31 23 26 13 7 0 0 54 20 30
2022 IT-02 20 30 50 0 0 0 0 50 0 10
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 24 18 18 13 3 3 48 33 40
2024 IT-02 31 23 19 7 20 0 0 54 28 15
2022 IT 30 32 12 12 11 4 0 64 23 30
2022 IT-02 28 48 16 8 0 0 0 76 8 10

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 IT 50 22 28 40
2024 IT-02 37 30 33 15
2022 IT 49 25 26 30
2022 IT-02 44 8 49 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 IT 25 16 43 16 0 0 20
2022 IT 20 6 44 6 0 24 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 IT 16 17 19 3 4 38 3 55 12 30
2022 IT-02 0 16 8 0 0 68 8 66 0 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 16 38 16 3 0 24 3 74 4 40
2022 IT 27 26 22 7 0 18 0 64 9 30
2022 IT-02 0 49 27 0 0 24 0 65 0 10
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT-02 0 100 15
2022 IT-02 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT-02 0 14 26 14 0 39 7 26 25 15
2022 IT-02 0 13 24 0 0 63 0 34 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 17 36 16 3 0 26 3 74 4 40
2022 IT 19 26 30 3 4 19 0 54 8 30
2022 IT-02 0 41 43 0 0 16 0 49 0 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 46 19 3 7 24 0 3 47 53 35
2024 IT-02 40 26 6 12 16 0 0 40 60 15
2022 IT 34 25 12 9 17 0 2 30
2022 IT-02 39 8 8 26 12 0 7 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 22 21 19 13 24 0 0 22 78 35
2024 IT-02 20 41 20 6 12 0 0 20 80 15
2022 IT 11 21 33 7 29 0 0 30
2022 IT-02 8 16 48 20 7 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 21 11 17 21 3 0 28 72 40
2024 IT-02 29 26 12 14 12 7 0 31 69 15
2022 IT 16 21 23 13 27 0 0 30
2022 IT-02 16 23 29 19 13 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 19 11 25 14 31 0 0 19 81 35
2024 IT-02 29 11 35 14 11 0 0 29 71 15
2022 IT 9 12 25 21 34 0 0 30
2022 IT-02 19 8 20 33 21 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 38 15 25 8 5 0 8 42 58 40
2024 IT-02 49 13 19 6 0 0 13 56 44 15
2022 IT 33 26 13 9 16 0 3 30
2022 IT-02 36 28 29 7 0 0 0 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 30 20 8 14 0 0 27 73 40
2024 IT-02 21 40 26 0 13 0 0 21 79 15
2022 IT 27 18 15 18 22 0 0 30
2022 IT-02 43 8 8 16 25 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 23 26 28 8 8 5 2 24 76 40
2024 IT-02 29 41 11 6 7 5 0 31 69 15
2022 IT 19 35 21 16 9 0 0 30
2022 IT-02 0 50 42 0 8 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 20 25 20 11 24 0 0 20 80 40
2024 IT-02 22 26 45 0 7 0 0 22 78 15
2022 IT 15 37 15 20 14 0 0 30
2022 IT-02 8 53 8 19 12 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 24 25 18 11 22 0 0 24 76 40
2024 IT-02 27 38 14 7 15 0 0 27 73 15
2022 IT 20 30 20 9 20 0 0 30
2022 IT-02 16 32 22 19 12 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 27 16 7 26 21 0 2 28 72 40
2024 IT-02 28 20 12 21 19 0 0 28 72 15
2022 IT 35 14 14 14 20 3 0 30
2022 IT-02 32 16 12 31 8 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 53 24 4 6 8 0 4 56 44 40
2024 IT-02 49 26 11 7 7 0 0 49 51 15
2022 IT 59 9 15 10 7 0 0 30
2022 IT-02 54 8 8 22 8 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 38 37 15 2 5 0 3 39 61 40
2024 IT-02 28 54 11 0 0 0 7 30 70 15
2022 IT 34 30 10 10 16 0 0 30
2022 IT-02 25 26 20 12 16 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 40 18 12 11 15 0 6 42 58 35
2024 IT-02 22 20 31 7 20 0 0 22 78 15
2022 IT 58 18 8 3 13 0 0 30
2022 IT-02 52 17 0 0 30 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 64 17 6 6 5 0 2 65 35 35
2024 IT-02 44 42 0 8 6 0 0 44 56 15
2022 IT 48 37 11 3 0 0 0 30
2022 IT-02 42 46 13 0 0 0 0 10

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 74 8 0 0 2 0 15 88 12 40
2024 IT-02 67 13 0 0 6 0 14 78 22 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 56 17 3 2 7 0 15 66 34 40
2024 IT-02 53 20 7 0 6 0 14 61 39 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 74 7 6 0 3 6 4 82 18 40
2024 IT-02 67 19 0 0 7 7 0 72 28 15
2022 IT 69 13 7 4 8 0 0 30
2022 IT-02 77 9 0 0 14 0 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 65 24 3 0 3 3 2 69 31 40
2024 IT-02 73 20 0 0 0 7 0 79 21 15
2022 IT 54 23 19 4 0 0 0 30
2022 IT-02 69 31 0 0 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 58 11 8 5 11 3 4 62 38 40
2024 IT-02 61 6 12 6 7 7 0 66 34 15
2022 IT 56 28 5 0 11 0 0 30
2022 IT-02 48 24 16 0 13 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 57 19 0 0 0 3 21 74 26 40
2024 IT-02 48 18 0 0 0 7 27 73 27 15
2022 IT 58 6 9 3 4 0 19 30
2022 IT-02 52 0 0 0 13 0 36 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 73 22 0 0 0 0 4 77 23 40
2024 IT-02 81 14 0 0 0 0 5 85 15 15
2022 IT 57 28 8 0 0 3 4 30
2022 IT-02 57 30 14 0 0 0 0 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 66 12 12 0 3 0 6 71 29 40
2024 IT-02 61 14 20 0 0 0 5 64 36 15
2022 IT 83 6 0 0 8 3 0 30
2022 IT-02 79 8 0 0 13 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 55 20 19 0 3 0 2 56 44 35
2024 IT-02 49 32 19 0 0 0 0 49 51 15
2022 IT 30 34 23 4 6 0 3 30
2022 IT-02 15 62 23 0 0 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 2 29 45 10 14 0 0 31 24 40
2024 IT-02 0 53 40 0 7 0 0 53 7 15
2022 IT 0 35 36 9 20 0 0 35 29 30
2022 IT-02 0 56 35 8 0 0 0 56 8 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 14 34 24 14 14 0 0 28 48 35
2024 IT-02 6 27 27 12 28 0 0 41 33 15
2022 IT 23 21 31 11 14 0 0 25 44 30
2022 IT-02 8 7 36 16 32 0 0 49 16 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 18 39 24 10 3 6 0 61 14 40
2024 IT-02 12 54 18 0 0 16 0 78 0 15
2022 IT 5 45 33 10 7 0 0 50 17 30
2022 IT-02 7 48 33 12 0 0 0 55 12 10

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 IT 9 25 21 28 16 40
2024 IT-02 0 33 12 42 13 15
2022 IT 9 26 31 24 10 30
2022 IT-02 0 46 20 34 0 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 45 34 13 0 6 2 0 81 6 40
2024 IT-02 35 45 13 0 7 0 0 80 7 15
2022 IT 52 19 14 6 4 5 0 75 10 30
2022 IT-02 49 27 16 0 0 8 0 82 0 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 45 23 8 10 13 0 0 69 24 40
2024 IT-02 35 46 7 5 7 0 0 81 12 15
2022 IT 52 16 5 9 6 11 0 77 17 30
2022 IT-02 43 17 16 8 8 7 0 65 17 10

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 48 31 5 8 8 0 0 79 16 40
2024 IT-02 27 54 7 5 7 0 0 81 12 15
2022 IT 58 21 8 10 0 2 0 81 10 30
2022 IT-02 60 8 24 0 0 7 0 74 0 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 13 35 21 12 18 0 0 49 30 40
2024 IT-02 7 41 33 6 12 0 0 48 19 15
2022 IT 7 46 19 18 10 0 0 53 28 30
2022 IT-02 13 52 29 7 0 0 0 64 7 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 8 80 12 0 0 0 0 88 0 15
2022 IT 20 49 13 12 6 0 0 69 18 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT 23 77 40
2024 IT-02 18 82 15
2022 IT 9 91 30
2022 IT-02 0 100 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 49 30 11 6 5 0 0 78 11 40
2024 IT-02 27 52 6 7 7 0 0 79 15 15
2022 IT 43 37 6 7 0 3 3 86 8 30
2022 IT-02 36 27 8 12 0 8 9 76 15 10
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IT 17 65 40
2024 IT-02 14 67 15
2022 IT 36 56 30
2022 IT-02 30 54 10

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 IT 18 82 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 IT 0 18 17 8 58 0 0 18 65 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 IT 0 0 18 0 74 0 8 0 81 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IT 43 10 6 7 8 3 23 57 43 40
2024 IT-02 33 6 16 12 0 8 26 50 50 15
2022 IT 48 18 3 3 11 0 17 30
2022 IT-02 57 8 0 0 12 0 23 10
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