2024 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 12 20 0 15 0 0 65 15 15
2024 Non-shift worker 21 46 7 19 7 0 0 67 26 555
2022 Shift worker 39 37 4 12 9 0 0 76 20 20
2022 Non-shift worker 29 50 4 12 4 0 0 79 17 520
2020 Shift worker 45 36 5 15 0 0 0 80 15 20
2020 Non-shift worker 40 49 3 7 2 0 0 89 8 455

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 13 15 7 0 0 0 79 7 15
2024 Non-shift worker 60 25 5 6 3 0 0 86 9 555

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 25 27 7 0 0 0 67 7 15
2024 Non-shift worker 56 23 7 9 4 0 0 79 14 555

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 14 0 8 0 7 77 8 15
2024 Non-shift worker 25 31 11 18 13 0 1 57 31 550
2022 Shift worker 48 40 13 0 0 0 0 87 0 20
2022 Non-shift worker 45 35 8 6 3 1 2 83 10 520
2020 Shift worker 43 51 0 5 0 0 0 95 5 20
2020 Non-shift worker 34 49 9 7 1 0 0 83 8 455
2019 Shift worker 72 20 7 0 0 0 0 93 0 15
2019 Non-shift worker 55 35 4 4 2 0 0 90 6 410

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 37 7 0 8 0 0 85 8 15
2024 Non-shift worker 24 37 16 15 8 0 0 61 23 555
2022 Shift worker 21 67 9 0 4 0 0 88 4 20
2022 Non-shift worker 31 43 10 12 3 0 0 75 15 515
2020 Shift worker 49 31 9 11 0 0 0 80 11 20
2020 Non-shift worker 38 41 10 10 1 0 0 79 11 455
2019 Shift worker 33 32 28 6 0 0 0 66 6 15
2019 Non-shift worker 33 45 9 10 2 0 0 79 12 410

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 32 0 7 8 0 0 85 15 15
2024 Non-shift worker 36 40 9 9 5 0 0 76 15 555
2022 Shift worker 42 37 17 4 0 0 0 79 4 20
2022 Non-shift worker 52 34 7 4 2 0 1 87 6 520
2020 Shift worker 61 19 15 6 0 0 0 79 6 20
2020 Non-shift worker 50 36 6 6 0 0 1 87 7 455
2019 Shift worker 58 42 0 0 0 0 0 100 0 15
2019 Non-shift worker 58 32 5 3 2 0 0 90 5 410

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 13 14 7 8 0 0 71 15 15
2024 Non-shift worker 26 37 12 12 13 0 0 63 25 555
2022 Shift worker 56 29 10 5 0 0 0 85 5 20
2022 Non-shift worker 43 33 9 10 5 0 0 76 16 520
2020 Shift worker 51 39 10 0 0 0 0 90 0 20
2020 Non-shift worker 46 37 8 8 1 0 0 83 9 455
2019 Shift worker 47 38 15 0 0 0 0 85 0 15
2019 Non-shift worker 47 36 7 7 3 0 0 83 10 410

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 52 0 6 15 0 0 79 21 15
2024 Non-shift worker 27 40 13 12 8 0 0 67 20 555
2022 Shift worker 37 44 8 11 0 0 0 81 11 20
2022 Non-shift worker 38 39 12 8 3 0 0 78 11 520
2020 Shift worker 43 32 25 0 0 0 0 75 0 20
2020 Non-shift worker 45 37 11 5 2 0 0 82 7 455
2019 Shift worker 40 39 21 0 0 0 0 79 0 15
2019 Non-shift worker 41 40 10 6 3 0 0 81 9 410

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 32 26 21 0 0 0 53 21 15
2024 Non-shift worker 19 35 15 17 14 0 0 54 31 555
2022 Shift worker 31 34 16 19 0 0 0 65 19 20
2022 Non-shift worker 29 40 11 13 7 0 0 69 20 520
2020 Shift worker 24 55 21 0 0 0 0 79 0 20
2020 Non-shift worker 34 40 12 9 4 0 0 75 13 455
2019 Shift worker 32 45 15 7 0 0 0 78 7 15
2019 Non-shift worker 29 42 13 10 5 0 0 71 15 410

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 47 25 0 8 0 0 68 8 15
2024 Non-shift worker 24 43 12 14 7 0 0 67 21 555
2022 Shift worker 30 47 11 8 4 0 0 77 11 20
2022 Non-shift worker 33 43 8 12 4 0 0 76 16 520
2020 Shift worker 39 46 9 5 0 0 0 85 5 20
2020 Non-shift worker 34 46 10 9 1 0 0 80 10 455
2019 Shift worker 40 44 8 8 0 0 0 84 8 15
2019 Non-shift worker 30 48 10 10 2 0 0 78 12 410

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 53 6 0 8 0 0 87 8 15
2024 Non-shift worker 36 42 10 7 4 0 0 79 11 555
2022 Shift worker 38 59 0 4 0 0 0 96 4 20
2022 Non-shift worker 53 35 5 5 2 0 0 89 7 515
2020 Shift worker 67 28 5 0 0 0 0 95 0 20
2020 Non-shift worker 55 37 5 2 0 0 0 92 2 455
2019 Shift worker 58 34 7 0 0 0 0 93 0 15
2019 Non-shift worker 54 36 5 5 1 0 0 90 6 410

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 34 21 22 8 0 0 49 30 15
2024 Non-shift worker 20 37 12 17 13 0 0 57 30 555
2022 Shift worker 26 50 12 4 7 0 0 77 11 20
2022 Non-shift worker 34 37 12 11 6 0 0 71 17 515
2020 Shift worker 46 38 16 0 0 0 0 84 0 20
2020 Non-shift worker 38 42 10 7 3 0 0 80 10 455
2019 Shift worker 40 32 21 6 0 0 0 72 6 15
2019 Non-shift worker 35 40 11 9 5 0 0 75 13 410

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 34 0 14 8 0 0 78 22 15
2024 Non-shift worker 38 35 16 7 4 0 0 73 10 555
2022 Shift worker 35 46 12 0 7 0 0 80 7 20
2022 Non-shift worker 51 33 11 3 2 0 0 84 5 520
2020 Shift worker 45 37 18 0 0 0 0 82 0 20
2020 Non-shift worker 53 36 7 3 1 0 0 89 4 455
2019 Shift worker 45 42 14 0 0 0 0 86 0 15
2019 Non-shift worker 49 36 10 2 2 0 0 86 4 405

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 34 27 16 8 0 0 49 24 15
2024 Non-shift worker 17 34 11 20 17 0 0 52 37 555
2022 Shift worker 29 26 33 0 11 0 0 55 11 15
2022 Non-shift worker 34 40 10 10 5 0 0 75 15 520
2020 Shift worker 42 45 9 0 0 0 4 91 0 20
2020 Non-shift worker 36 42 10 8 2 0 0 79 11 455
2019 Shift worker 54 25 15 6 0 0 0 79 6 15
2019 Non-shift worker 36 41 10 9 4 0 0 77 13 405

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 52 13 15 0 0 0 73 15 15
2024 Non-shift worker 21 35 17 15 11 0 1 57 26 555
2022 Shift worker 31 26 25 7 4 7 0 61 12 20
2022 Non-shift worker 34 42 10 10 4 0 0 76 14 515
2020 Shift worker 67 19 14 0 0 0 0 86 0 20
2020 Non-shift worker 41 38 13 5 3 0 0 79 8 455
2019 Shift worker 65 14 7 7 6 0 0 79 14 15
2019 Non-shift worker 41 36 11 8 5 0 0 77 12 410

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 52 7 0 8 0 0 85 8 15
2024 Non-shift worker 20 38 18 14 9 0 0 58 23 555
2022 Shift worker 31 57 0 9 4 0 0 87 13 20
2022 Non-shift worker 35 39 13 9 3 0 1 75 12 520
2020 Shift worker 53 26 21 0 0 0 0 79 0 20
2020 Non-shift worker 38 45 9 6 1 0 1 83 8 455
2019 Shift worker 32 46 15 6 0 0 0 79 6 15
2019 Non-shift worker 37 44 11 5 3 0 0 81 8 405

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 45 0 13 8 0 0 79 21 15
2024 Non-shift worker 28 40 15 10 6 0 0 69 16 555
2022 Shift worker 38 43 8 11 0 0 0 81 11 20
2022 Non-shift worker 43 39 10 5 3 0 0 82 8 520
2020 Shift worker 44 34 21 0 0 0 0 79 0 20
2020 Non-shift worker 47 40 8 4 1 0 0 86 6 455
2019 Shift worker 45 42 14 0 0 0 0 86 0 15
2019 Non-shift worker 42 41 10 4 2 0 0 84 6 410

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 45 0 7 0 0 0 93 7 15
2024 Non-shift worker 22 38 21 11 8 0 1 60 19 555
2022 Shift worker 26 58 4 12 0 0 0 83 12 20
2022 Non-shift worker 27 33 21 12 7 0 0 60 19 520
2020 Shift worker 22 59 4 11 4 0 0 81 15 20
2020 Non-shift worker 28 38 20 9 5 0 0 66 14 455
2019 Shift worker 52 36 5 7 0 0 0 88 7 15
2019 Non-shift worker 31 37 19 9 4 0 0 68 13 410

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 7 31 27 0 15 0 32 31 15
2024 Non-shift worker 18 31 31 14 5 1 1 19 50 555
2022 Shift worker 0 40 52 8 0 0 0 8 40 20
2022 Non-shift worker 12 26 37 17 7 0 1 24 38 515
2020 Shift worker 5 29 35 25 6 0 0 31 34 20
2020 Non-shift worker 6 18 40 26 9 0 1 36 24 455
2019 Shift worker 7 32 21 13 21 0 5 36 42 15
2019 Non-shift worker 8 23 31 29 9 1 0 38 31 410

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 31 14 13 7 15 7 25 57 15
2024 Non-shift worker 30 25 26 12 5 1 2 17 56 555
2022 Shift worker 13 28 45 3 0 0 10 4 46 15
2022 Non-shift worker 18 24 30 18 8 1 3 26 43 515
2020 Shift worker 5 19 39 25 11 0 0 36 24 20
2020 Non-shift worker 9 17 35 27 10 1 1 38 27 455
2019 Shift worker 6 0 42 27 13 5 7 45 7 15
2019 Non-shift worker 9 15 36 26 11 2 1 38 25 410

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 21 19 25 7 0 15 37 40 15
2024 Non-shift worker 16 22 36 19 6 0 1 26 38 555
2022 Shift worker 9 11 34 27 10 0 10 41 21 20
2022 Non-shift worker 12 21 35 22 10 0 0 31 33 520
2020 Shift worker 5 19 40 31 6 0 0 36 24 20
2020 Non-shift worker 6 16 34 33 10 0 0 43 22 455
2019 Shift worker 7 0 46 34 7 5 0 44 8 15
2019 Non-shift worker 4 14 38 32 11 1 0 44 18 410

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 27 19 26 0 0 15 30 48 15
2024 Non-shift worker 26 28 28 12 4 1 1 16 55 555
2022 Shift worker 16 13 43 15 0 4 10 17 33 20
2022 Non-shift worker 17 24 29 18 9 1 1 28 42 515
2020 Shift worker 5 15 45 21 14 0 0 35 20 20
2020 Non-shift worker 10 21 31 26 9 0 1 37 32 455
2019 Shift worker 15 11 13 21 20 12 7 52 32 15
2019 Non-shift worker 15 21 34 18 11 1 1 29 36 410

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 15 7 31 14 6 21 62 29 15
2024 Non-shift worker 7 16 30 29 12 3 3 44 24 555
2022 Shift worker 4 30 15 37 10 4 0 50 35 20
2022 Non-shift worker 9 21 32 23 9 3 3 34 32 520
2020 Shift worker 0 12 25 41 12 6 4 59 13 20
2020 Non-shift worker 5 11 29 33 18 2 2 53 17 455
2019 Shift worker 8 16 5 49 14 8 0 68 26 15
2019 Non-shift worker 14 23 31 18 11 3 0 30 38 405

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 27 12 12 13 0 21 32 52 15
2024 Non-shift worker 27 26 26 12 5 2 1 18 55 555
2022 Shift worker 4 26 25 38 6 0 0 44 31 20
2022 Non-shift worker 15 24 33 19 7 1 1 27 40 520
2020 Shift worker 5 4 40 36 6 10 0 46 10 20
2020 Non-shift worker 6 18 42 22 9 2 1 32 25 455
2019 Shift worker 0 6 42 20 26 0 5 49 7 15
2019 Non-shift worker 9 18 41 21 8 1 0 30 28 405

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 19 18 28 14 0 0 42 41 15
2024 Non-shift worker 17 28 32 14 7 0 1 21 46 555
2022 Shift worker 0 35 28 19 8 0 10 30 39 20
2022 Non-shift worker 8 19 37 25 10 1 1 35 27 520
2020 Shift worker 5 15 65 0 15 0 0 15 20 20
2020 Non-shift worker 7 22 39 23 9 0 1 32 29 455
2019 Shift worker 0 29 33 6 19 0 12 29 33 15
2019 Non-shift worker 10 19 38 22 10 0 0 33 29 410
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 27 27 14 0 13 0 53 16 15
2024 Non-shift worker 19 31 18 12 10 4 7 56 25 555
2022 Shift worker 29 35 19 0 0 0 17 77 0 20
2022 Non-shift worker 25 37 18 6 3 5 5 70 11 520
2020 Shift worker 22 48 15 5 0 10 0 78 6 20
2020 Non-shift worker 27 36 17 6 3 6 5 71 10 455
2019 Shift worker 54 21 18 0 0 7 0 81 0 15
2019 Non-shift worker 32 31 11 10 4 6 5 70 17 410

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 34 0 6 0 0 0 94 6 15
2024 Non-shift worker 42 36 9 6 6 1 0 79 12 555
2022 Shift worker 63 15 8 7 0 7 0 84 8 20
2022 Non-shift worker 54 33 6 4 1 0 0 88 6 520
2020 Shift worker 80 10 5 5 0 0 0 90 5 20
2020 Non-shift worker 57 31 7 3 2 0 0 88 5 455
2019 Shift worker 61 39 0 0 0 0 0 100 0 15
2019 Non-shift worker 51 31 6 7 3 1 0 83 11 410

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 40 0 0 0 0 0 100 0 15
2024 Non-shift worker 52 35 5 5 3 0 0 87 8 555
2022 Shift worker 54 35 8 4 0 0 0 89 4 20
2022 Non-shift worker 63 31 3 2 1 0 0 94 3 520
2020 Shift worker 86 5 9 0 0 0 0 91 0 20
2020 Non-shift worker 65 30 4 1 1 0 0 95 2 455
2019 Shift worker 86 7 0 6 0 0 0 94 6 15
2019 Non-shift worker 60 31 4 4 1 0 0 90 5 410

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 21 20 6 0 0 0 74 6 15
2024 Non-shift worker 44 35 9 6 5 0 0 79 11 555
2022 Shift worker 53 36 0 11 0 0 0 89 11 20
2022 Non-shift worker 53 35 7 4 1 0 0 88 5 520
2020 Shift worker 53 37 5 5 0 0 0 90 5 20
2020 Non-shift worker 52 36 7 3 1 0 0 88 4 455
2019 Shift worker 61 32 6 0 0 0 0 94 0 15
2019 Non-shift worker 48 38 8 3 2 0 0 86 6 410

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 20 41 6 7 6 0 42 14 15
2024 Non-shift worker 31 29 12 8 8 7 5 68 18 555
2022 Shift worker 28 35 16 8 7 6 0 66 16 20
2022 Non-shift worker 42 29 8 7 4 6 4 79 12 515

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 20 34 14 0 6 0 49 15 15
2024 Non-shift worker 30 29 13 8 7 7 5 68 18 555
2022 Shift worker 28 38 12 8 0 14 0 77 9 20
2022 Non-shift worker 38 30 11 8 4 6 4 75 13 520
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 32 14 0 15 0 7 70 16 15
2024 Non-shift worker 45 31 11 4 3 1 5 81 7 555
2022 Shift worker 22 39 22 0 0 7 10 73 0 20
2022 Non-shift worker 53 27 11 4 3 0 3 82 6 520
2020 Shift worker 65 9 5 10 6 0 6 78 16 20
2020 Non-shift worker 54 30 9 2 2 0 3 87 4 455
2019 Shift worker 46 25 21 0 0 0 7 77 0 15
2019 Non-shift worker 50 29 10 3 4 1 3 83 7 410

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 33 13 8 0 0 0 80 8 15
2024 Non-shift worker 38 37 10 10 5 0 0 75 15 555
2022 Shift worker 42 18 32 0 8 0 0 60 8 20
2022 Non-shift worker 38 35 13 10 4 0 0 73 14 520
2020 Shift worker 43 31 20 6 0 0 0 74 6 20
2020 Non-shift worker 38 39 11 8 3 0 1 78 11 455
2019 Shift worker 46 21 20 7 0 0 5 71 8 15
2019 Non-shift worker 37 39 10 9 4 1 1 76 13 410

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 20 20 8 6 0 0 66 13 15
2024 Non-shift worker 48 28 12 5 5 1 1 77 10 555
2022 Shift worker 53 28 11 0 8 0 0 81 8 20
2022 Non-shift worker 56 27 9 4 3 0 1 83 8 515
2020 Shift worker 53 16 21 6 4 0 0 69 10 20
2020 Non-shift worker 53 31 7 4 2 1 1 86 6 455

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 27 13 0 0 0 0 87 0 15
2024 Non-shift worker 47 34 10 6 3 0 0 81 9 555
2022 Shift worker 53 29 10 8 0 0 0 82 8 20
2022 Non-shift worker 49 37 5 5 2 0 0 87 8 520
2020 Shift worker 61 29 10 0 0 0 0 90 0 20
2020 Non-shift worker 51 34 7 7 1 0 0 85 8 455
2019 Shift worker 65 20 7 7 0 0 0 85 7 15
2019 Non-shift worker 48 33 8 6 3 1 0 82 9 410

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 32 7 0 0 0 0 93 0 15
2024 Non-shift worker 57 29 7 2 3 1 1 88 4 555
2022 Shift worker 65 22 14 0 0 0 0 86 0 20
2022 Non-shift worker 69 22 5 1 1 2 1 93 2 520

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 13 14 6 7 0 0 74 12 15
2024 Non-shift worker 47 31 10 6 5 0 0 78 12 555
2022 Shift worker 53 29 18 0 0 0 0 82 0 20
2022 Non-shift worker 52 27 11 6 3 0 0 80 9 520
2020 Shift worker 63 17 15 6 0 0 0 79 6 20
2020 Non-shift worker 57 29 8 5 2 0 0 85 7 455
2019 Shift worker 58 29 6 7 0 0 0 86 7 15
2019 Non-shift worker 51 31 9 5 3 0 0 83 8 410

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 87 13 0 0 0 0 0 100 0 15
2024 Non-shift worker 80 15 2 1 1 1 0 95 2 555
2022 Shift worker 71 29 0 0 0 0 0 100 0 20
2022 Non-shift worker 81 13 3 1 1 0 1 95 2 520
2019 Shift worker 100 0 0 0 0 0 0 100 0 15
2019 Non-shift worker 84 10 3 1 2 0 0 94 3 405
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 46 19 6 8 0 0 68 14 15
2024 Non-shift worker 18 28 19 15 15 5 0 48 32 550
2022 Shift worker 41 21 27 4 0 7 0 67 4 20
2022 Non-shift worker 33 35 13 10 6 3 0 71 16 520
2020 Shift worker 64 36 0 0 0 0 0 100 0 20
2020 Non-shift worker 58 29 5 3 2 3 0 89 5 455
2019 Shift worker 54 46 0 0 0 0 0 100 0 15
2019 Non-shift worker 45 32 11 5 4 3 0 80 9 410

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 32 19 21 13 0 0 47 34 15
2024 Non-shift worker 10 16 15 24 35 1 0 26 59 550
2022 Shift worker 34 16 30 4 15 0 0 50 19 20
2022 Non-shift worker 20 29 17 18 15 1 0 50 33 520
2020 Shift worker 57 26 17 0 0 0 0 83 0 20
2020 Non-shift worker 47 31 10 8 2 1 0 80 10 455
2019 Shift worker 39 41 20 0 0 0 0 80 0 15
2019 Non-shift worker 29 35 15 14 7 0 0 64 21 410

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 19 38 0 28 0 0 34 28 15
2024 Non-shift worker 5 11 13 24 47 1 0 15 72 550
2022 Shift worker 34 13 26 8 12 7 0 51 21 20
2022 Non-shift worker 11 24 17 26 20 1 0 36 47 520
2020 Shift worker 46 36 12 6 0 0 0 82 6 20
2020 Non-shift worker 28 35 14 15 5 3 0 65 21 455
2019 Shift worker 32 32 21 0 0 14 0 75 0 15
2019 Non-shift worker 16 37 17 17 12 2 0 53 29 410

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 13 25 19 28 0 0 28 47 15
2024 Non-shift worker 5 13 11 24 46 1 0 19 71 550
2022 Shift worker 44 7 23 4 16 7 0 54 21 20
2022 Non-shift worker 14 27 19 20 18 1 0 42 39 520
2020 Shift worker 53 37 5 5 0 0 0 90 5 20
2020 Non-shift worker 33 39 13 11 4 0 0 72 15 455
2019 Shift worker 39 18 36 0 0 7 0 61 0 15
2019 Non-shift worker 17 36 17 18 11 1 0 54 29 410

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 38 7 0 0 0 0 93 0 15
2024 Non-shift worker 48 32 12 4 2 1 1 82 6 555
2022 Shift worker 55 29 8 7 0 0 0 84 7 20
2022 Non-shift worker 58 26 12 2 1 1 1 85 3 520
2020 Shift worker 76 20 4 0 0 0 0 96 0 20
2020 Non-shift worker 62 24 7 3 0 1 2 89 4 455
2019 Shift worker 48 44 8 0 0 0 0 92 0 15
2019 Non-shift worker 57 28 9 1 2 1 1 88 3 410
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 26 13 13 8 0 8 64 22 15
2024 Non-shift worker 12 36 15 20 17 0 0 48 37 555
2022 Shift worker 34 35 15 4 8 4 0 72 12 20
2022 Non-shift worker 24 45 14 11 7 0 0 69 18 520
2020 Shift worker 41 59 0 0 0 0 0 100 0 20
2020 Non-shift worker 41 43 8 6 1 0 0 85 7 455
2019 Shift worker 49 43 7 0 0 0 0 93 0 15
2019 Non-shift worker 27 44 14 9 6 0 0 71 15 410

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 26 18 27 15 0 0 41 42 15
2024 Non-shift worker 2 13 15 33 36 1 0 15 70 555
2022 Shift worker 10 37 10 27 4 11 0 53 35 20
2022 Non-shift worker 6 24 19 29 21 0 0 30 50 520
2020 Shift worker 32 62 0 0 0 6 0 100 0 20
2020 Non-shift worker 21 46 12 15 5 1 0 68 20 450
2019 Shift worker 32 40 29 0 0 0 0 71 0 15
2019 Non-shift worker 14 34 18 21 13 1 0 48 34 410

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 38 13 7 8 0 7 71 15 15
2024 Non-shift worker 26 41 11 12 8 1 1 69 20 555
2022 Shift worker 22 42 25 4 4 4 0 66 8 20
2022 Non-shift worker 36 39 12 7 4 2 0 77 11 520
2020 Shift worker 55 25 5 11 0 4 0 83 12 20
2020 Non-shift worker 47 32 11 7 1 1 1 81 8 455
2019 Shift worker 58 29 0 6 6 0 0 87 13 15
2019 Non-shift worker 44 37 7 7 2 1 1 83 10 410

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 26 25 0 8 0 0 67 8 15
2024 Non-shift worker 24 38 20 8 9 0 0 62 17 555
2022 Shift worker 26 41 21 8 0 4 0 70 8 20
2022 Non-shift worker 31 39 16 8 5 1 0 71 13 520
2020 Shift worker 66 19 4 11 0 0 0 85 11 20
2020 Non-shift worker 48 38 9 4 0 0 0 86 4 450
2019 Shift worker 72 21 6 0 0 0 0 94 0 15
2019 Non-shift worker 46 36 11 5 2 1 0 82 7 405

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 26 31 14 0 7 7 47 16 15
2024 Non-shift worker 12 21 20 18 14 12 2 39 38 555
2022 Shift worker 20 35 33 4 0 8 0 59 5 20
2022 Non-shift worker 20 24 19 11 8 14 4 53 23 520
2020 Shift worker 40 27 4 11 5 4 10 77 19 20
2020 Non-shift worker 29 25 17 9 4 11 4 64 16 455
2019 Shift worker 25 27 13 7 6 21 0 66 18 15
2019 Non-shift worker 22 29 15 13 8 10 4 59 24 410

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 19 19 14 13 7 0 51 29 15
2024 Non-shift worker 9 34 19 20 18 0 0 43 38 555
2022 Shift worker 34 31 13 19 0 4 0 67 19 20
2022 Non-shift worker 20 42 16 13 8 1 0 63 21 520
2020 Shift worker 51 26 11 6 0 7 0 82 6 20
2020 Non-shift worker 30 42 13 10 3 1 0 74 13 455
2019 Shift worker 58 22 13 0 6 0 0 81 6 15
2019 Non-shift worker 27 38 14 14 6 1 0 66 20 410

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 20 20 14 0 0 7 43 57 15
2024 Non-shift worker 38 27 15 7 7 1 5 41 59 555
2022 Shift worker 70 11 0 0 0 4 15 20
2022 Non-shift worker 42 26 16 5 6 2 4 520
2020 Shift worker 64 20 10 0 5 0 0 20
2020 Non-shift worker 48 24 15 5 4 1 4 455
2019 Shift worker 72 13 7 7 0 0 0 15
2019 Non-shift worker 52 26 12 4 4 0 3 410

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 47 6 0 0 7 8 38 62 15
2024 Non-shift worker 55 10 7 6 6 1 13 65 35 555

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 6 7 7 0 21 14 70 30 15
2024 Non-shift worker 67 11 6 2 5 3 7 74 26 555
2022 Shift worker 66 11 0 0 0 13 10 20
2022 Non-shift worker 71 10 3 3 2 6 5 520
2020 Shift worker 80 9 5 0 0 0 6 20
2020 Non-shift worker 81 8 3 1 2 2 5 455
2019 Shift worker 82 6 0 0 6 5 0 15
2019 Non-shift worker 83 6 2 1 1 3 4 410

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 7 0 0 8 0 28 80 20 15
2024 Non-shift worker 69 8 5 1 2 2 14 82 18 555

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 20 6 0 0 0 7 72 28 15
2024 Non-shift worker 62 11 6 3 4 1 11 71 29 555

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 27 26 20 8 7 0 43 29 15
2024 Non-shift worker 9 27 10 19 30 1 3 38 52 555
2022 Shift worker 18 34 21 16 8 4 0 54 24 20
2022 Non-shift worker 25 32 12 16 12 2 2 58 29 520
2020 Shift worker 29 40 21 0 10 0 0 68 10 20
2020 Non-shift worker 28 31 15 12 10 2 2 62 22 455
2019 Shift worker 47 7 32 0 14 0 0 55 14 15
2019 Non-shift worker 27 29 12 17 12 1 2 57 30 410

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 38 34 0 0 14 0 61 0 15
2024 Non-shift worker 12 32 22 17 13 2 0 46 32 555
2022 Shift worker 35 21 32 8 0 4 0 58 9 20
2022 Non-shift worker 22 41 20 10 5 1 0 64 15 520
2020 Shift worker 46 43 0 11 0 0 0 89 11 20
2020 Non-shift worker 30 47 12 7 1 2 0 79 9 455
2019 Shift worker 25 32 35 0 0 7 0 62 0 15
2019 Non-shift worker 22 54 10 9 3 3 0 78 12 410

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 45 19 15 0 0 0 66 15 15
2024 Non-shift worker 15 40 17 13 13 1 0 56 27 555
2022 Shift worker 35 30 24 7 0 4 0 67 8 20
2022 Non-shift worker 28 41 15 9 6 1 0 70 16 520
2020 Shift worker 65 24 5 6 0 0 0 89 6 20
2020 Non-shift worker 39 42 10 6 1 1 0 82 7 455
2019 Shift worker 54 26 7 13 0 0 0 80 13 15
2019 Non-shift worker 38 41 11 6 3 1 0 80 9 410

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 41 14 14 0 0 8 70 15 15
2024 Non-shift worker 26 40 15 7 6 4 1 70 14 555
2022 Shift worker 10 73 16 0 0 0 0 84 0 20
2022 Non-shift worker 28 41 14 9 3 5 0 73 13 520
2020 Shift worker 64 24 5 6 0 0 0 89 6 20
2020 Non-shift worker 42 37 11 6 1 3 0 81 7 455
2019 Shift worker 73 14 6 0 6 0 0 87 6 15
2019 Non-shift worker 50 34 9 4 1 2 0 86 5 410

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 27 26 7 0 13 8 59 9 15
2024 Non-shift worker 18 21 27 11 5 17 1 48 19 555
2022 Shift worker 20 21 29 8 5 17 0 49 15 20
2022 Non-shift worker 20 22 25 11 6 16 1 51 20 520
2020 Shift worker 39 30 16 0 6 9 0 76 7 20
2020 Non-shift worker 29 29 20 10 3 8 0 64 14 455

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 48 7 0 7 13 0 84 8 15
2024 Non-shift worker 32 30 11 10 7 6 3 69 19 555
2022 Shift worker 27 35 16 11 0 0 10 69 13 20
2022 Non-shift worker 37 37 10 6 4 4 3 79 11 520
2020 Shift worker 60 13 12 5 5 0 5 77 11 20
2020 Non-shift worker 48 28 10 6 1 4 2 81 8 455

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 20 27 0 12 20 21 21 34 15
2024 Non-shift worker 3 7 11 9 37 6 26 69 15 555
2022 Shift worker 0 14 5 15 13 11 42 61 29 20
2022 Non-shift worker 2 5 13 7 42 5 25 71 10 520

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 28 19 14 0 25 8 51 21 15
2024 Non-shift worker 6 12 25 6 9 38 5 30 26 555
2022 Shift worker 10 17 29 0 0 44 0 48 0 20
2022 Non-shift worker 6 15 22 4 6 45 4 40 18 520

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 12 8 8 0 0 73 15 15
2024 Non-shift worker 28 39 12 13 7 0 0 68 20 555
2022 Shift worker 40 49 4 7 0 0 0 89 7 20
2022 Non-shift worker 47 38 7 6 3 0 0 85 9 520
2020 Shift worker 75 15 5 5 0 0 0 90 5 20
2020 Non-shift worker 65 29 3 2 1 0 0 94 3 455
2019 Shift worker 65 22 6 6 0 0 0 87 6 15
2019 Non-shift worker 60 30 6 4 1 0 0 90 4 410

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 33 14 13 8 0 0 66 20 15
2024 Non-shift worker 17 31 18 18 16 1 0 48 34 555
2022 Shift worker 47 22 16 15 0 0 0 69 15 20
2022 Non-shift worker 35 36 12 11 6 1 0 71 17 520
2020 Shift worker 75 14 11 0 0 0 0 89 0 20
2020 Non-shift worker 59 28 7 5 1 1 0 87 6 455
2019 Shift worker 51 35 14 0 0 0 0 86 0 15
2019 Non-shift worker 44 30 14 8 4 0 0 74 12 410

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 32 20 13 8 0 0 59 21 15
2024 Non-shift worker 16 31 15 20 17 0 0 48 37 555
2022 Shift worker 47 26 16 11 0 0 0 73 11 20
2022 Non-shift worker 31 37 13 13 6 1 0 68 19 520
2020 Shift worker 75 20 5 0 0 0 0 95 0 20
2020 Non-shift worker 55 33 5 5 2 1 0 89 7 455
2019 Shift worker 51 35 14 0 0 0 0 86 0 15
2019 Non-shift worker 43 32 12 8 5 0 0 75 13 410
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 33 19 14 8 0 0 60 21 15
2024 Non-shift worker 20 27 20 14 15 4 0 49 30 555
2022 Shift worker 37 23 4 13 22 0 0 61 35 20
2022 Non-shift worker 34 25 16 13 8 3 0 61 22 520
2020 Shift worker 71 8 16 5 0 0 0 79 5 20
2020 Non-shift worker 52 26 11 5 5 2 0 79 9 455
2019 Shift worker 32 40 28 0 0 0 0 72 0 15
2019 Non-shift worker 38 29 15 9 7 3 0 69 16 410

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 41 34 25 15
2024 Non-shift worker 31 34 35 555
2022 Shift worker 31 47 22 20
2022 Non-shift worker 31 37 32 520
2020 Shift worker 10 63 27 20
2020 Non-shift worker 14 53 33 455
2019 Shift worker 13 59 28 15
2019 Non-shift worker 20 43 37 410

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Non-shift worker 15 20 40 19 1 5 170
2022 Non-shift worker 9 34 42 7 2 7 155
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 13 87 555
2022 Non-shift worker 8 92 520
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 455

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 70
2022 Non-shift worker 33 67 40
2020 Non-shift worker 38 62 30

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 65 35 70
2022 Non-shift worker 70 30 40
2020 Non-shift worker 58 42 30

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 70
2022 Non-shift worker 2 98 40

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 70
2022 Non-shift worker 0 100 40
2020 Non-shift worker 0 100 30

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 70
2022 Non-shift worker 7 93 40

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 40
2020 Non-shift worker 0 100 30

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 40
2020 Non-shift worker 0 100 30

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 70
2022 Non-shift worker 35 65 40
2020 Non-shift worker 33 67 30

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 70
2022 Non-shift worker 32 68 40
2020 Non-shift worker 45 55 30

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 70
2022 Non-shift worker 41 59 40
2020 Non-shift worker 26 74 30

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 70
2022 Non-shift worker 40 60 40
2020 Non-shift worker 34 66 30

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 70
2022 Non-shift worker 25 75 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 70
2022 Non-shift worker 60 40 40
2020 Non-shift worker 68 32 30

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 70
2022 Non-shift worker 20 80 40
2020 Non-shift worker 23 77 30

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 70
2022 Non-shift worker 0 100 40
2020 Non-shift worker 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 70
2022 Non-shift worker 3 97 40
2020 Non-shift worker 0 100 30

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 40

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 70
2022 Non-shift worker 46 54 40
2020 Non-shift worker 52 48 30

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 70
2022 Non-shift worker 13 87 40
2020 Non-shift worker 18 82 30

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 70
2022 Non-shift worker 15 85 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 66 34 70
2022 Non-shift worker 45 55 40
2020 Non-shift worker 49 51 30

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 70
2022 Non-shift worker 14 86 40
2020 Non-shift worker 33 67 30

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 70
2022 Non-shift worker 8 92 40
2020 Non-shift worker 19 81 30

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 70
2022 Non-shift worker 9 91 40

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 70
2022 Non-shift worker 2 98 40

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 70
2022 Non-shift worker 12 88 40
2020 Non-shift worker 24 76 30

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 70
2022 Non-shift worker 6 94 40

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 70
2022 Non-shift worker 38 62 40
2020 Non-shift worker 29 71 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 65
2022 Non-shift worker 8 92 40

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 65
2022 Non-shift worker 25 75 40

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 40

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 65
2022 Non-shift worker 6 94 40

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 40

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 40

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 40

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 65
2022 Non-shift worker 15 85 40

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 65
2022 Non-shift worker 10 90 40

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 65
2022 Non-shift worker 36 64 40

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 65
2022 Non-shift worker 7 93 40

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 65
2022 Non-shift worker 45 55 40

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 65
2022 Non-shift worker 0 100 40

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 68 32 65
2022 Non-shift worker 55 45 40

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 65
2022 Non-shift worker 9 91 40

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 6 26 0 0 41 27 19 0 15
2024 Non-shift worker 9 11 12 7 9 40 12 42 33 555
2022 Non-shift worker 12 14 13 4 4 43 10 55 17 520
2020 Shift worker 20 14 11 0 0 39 15 76 0 20
2020 Non-shift worker 19 13 15 5 2 38 7 59 14 455
2019 Shift worker 15 13 28 0 0 31 14 50 0 15
2019 Non-shift worker 19 15 13 7 4 34 9 59 18 410

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 20 33 17 8 7 14 2 63 18 555
2022 Shift worker 31 32 19 3 4 11 0 71 8 20
2022 Non-shift worker 27 37 13 5 4 12 2 75 10 520
2020 Shift worker 55 14 10 6 0 14 0 81 7 20
2020 Non-shift worker 38 32 14 4 1 9 0 78 6 455
2019 Shift worker 73 20 6 0 0 0 0 94 0 15
2019 Non-shift worker 39 32 11 5 2 10 1 80 8 410
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 555
2022 Shift worker 0 100 20
2022 Non-shift worker 6 94 520

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 50
2022 Non-shift worker 35 65 30

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 89 11 50
2022 Non-shift worker 73 27 30

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 50
2022 Non-shift worker 0 100 30

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 0 100 30

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 30

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 30

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 30

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 50
2022 Non-shift worker 36 64 30

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 50
2022 Non-shift worker 29 71 30

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 50
2022 Non-shift worker 24 76 30

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 30

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 50
2022 Non-shift worker 13 87 30

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 50
2022 Non-shift worker 17 83 30

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 30

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 30

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 50
2022 Non-shift worker 3 97 30

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 50
2022 Non-shift worker 18 82 30

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 30

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 50
2022 Non-shift worker 12 88 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 0 100 30

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 50
2022 Non-shift worker 38 62 30

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 30

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 30

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 30

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 30

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 0 100 30

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 50
2022 Non-shift worker 4 96 30

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 4 96 30

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 50
2022 Non-shift worker 45 55 30

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 30

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 30

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 7 93 30

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 4 96 30

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 0 100 30

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 30

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 50
2022 Non-shift worker 10 90 30

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 50
2022 Non-shift worker 6 94 30

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 50
2022 Non-shift worker 20 80 30

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 30

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 50
2022 Non-shift worker 33 67 30

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 50
2022 Non-shift worker 0 100 30

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 50
2022 Non-shift worker 62 38 30

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 30

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 33 20 0 0 39 8 62 0 15
2024 Non-shift worker 8 10 17 7 6 44 9 38 27 555
2022 Non-shift worker 12 15 14 3 3 44 9 56 13 520
2020 Shift worker 27 15 5 0 0 37 16 89 0 20
2020 Non-shift worker 20 12 17 2 2 41 6 61 7 455
2019 Shift worker 7 6 20 0 6 46 14 34 16 15
2019 Non-shift worker 21 12 14 2 1 42 8 66 6 410

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 30 19 6 7 17 3 59 16 555
2022 Non-shift worker 26 35 16 5 3 14 2 71 10 520
2020 Shift worker 50 19 5 6 0 20 0 86 8 20
2020 Non-shift worker 40 29 16 3 1 11 1 78 4 455
2019 Shift worker 62 24 0 6 0 7 0 93 7 15
2019 Non-shift worker 40 32 12 2 1 12 2 83 3 410

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 0 36 10 48 6 0 0 62 20
2022 Non-shift worker 0 0 20 10 40 30 0 0 72 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 21 13 0 0 0 7 64 36 15
2024 Non-shift worker 43 23 15 8 8 0 2 45 55 550
2022 Shift worker 56 4 32 5 0 0 4 20
2022 Non-shift worker 46 26 12 7 7 0 1 515
2020 Shift worker 62 23 4 6 5 0 0 20
2020 Non-shift worker 55 29 11 3 2 0 0 455
2019 Shift worker 80 6 7 0 6 0 0 15
2019 Non-shift worker 50 30 10 4 5 0 1 410

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 30 42 6 7 0 0 15 85 15
2024 Non-shift worker 11 19 30 20 19 0 0 11 89 555
2022 Shift worker 9 30 34 20 8 0 0 20
2022 Non-shift worker 9 25 27 17 21 0 0 515
2020 Shift worker 21 32 11 31 4 0 0 20
2020 Non-shift worker 11 25 30 23 10 0 0 455
2019 Shift worker 26 24 21 14 15 0 0 15
2019 Non-shift worker 13 29 29 16 11 0 1 410

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 22 35 7 15 0 0 22 78 15
2024 Non-shift worker 13 23 27 19 17 0 0 13 87 555
2022 Shift worker 37 10 40 4 9 0 0 20
2022 Non-shift worker 13 29 26 17 15 0 0 520
2020 Shift worker 23 41 11 14 12 0 0 20
2020 Non-shift worker 20 31 29 12 8 0 0 455
2019 Shift worker 32 25 28 7 7 0 0 15
2019 Non-shift worker 19 36 22 14 7 0 1 410

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 27 31 21 0 0 0 21 79 15
2024 Non-shift worker 12 21 28 21 18 0 1 12 88 555
2022 Shift worker 4 47 25 4 20 0 0 20
2022 Non-shift worker 12 21 27 20 18 1 1 520
2020 Shift worker 34 15 21 19 11 0 0 20
2020 Non-shift worker 20 24 32 13 10 1 1 455
2019 Shift worker 33 38 14 0 15 0 0 15
2019 Non-shift worker 14 25 30 15 14 0 1 410

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 27 14 6 0 0 7 49 51 15
2024 Non-shift worker 26 27 20 13 11 0 3 27 73 550
2022 Shift worker 48 30 18 4 0 0 0 20
2022 Non-shift worker 27 30 19 11 11 0 1 520
2020 Shift worker 34 41 16 9 0 0 0 20
2020 Non-shift worker 29 32 18 12 7 0 1 455
2019 Shift worker 64 14 15 0 7 0 0 15
2019 Non-shift worker 35 30 19 8 6 0 1 410

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 6 28 33 0 0 0 32 68 15
2024 Non-shift worker 20 27 21 15 17 0 0 20 80 555
2022 Shift worker 52 12 32 0 4 0 0 20
2022 Non-shift worker 23 29 22 12 13 0 0 520
2020 Shift worker 36 33 12 9 10 0 0 20
2020 Non-shift worker 22 32 22 15 9 0 0 455
2019 Shift worker 32 32 21 7 7 0 0 15
2019 Non-shift worker 30 27 23 12 8 0 1 410

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 20 14 6 8 13 13 37 63 15
2024 Non-shift worker 14 22 25 18 19 0 1 14 86 555
2022 Shift worker 53 11 28 4 4 0 0 20
2022 Non-shift worker 22 33 22 12 10 1 1 520
2020 Shift worker 57 20 6 0 5 5 6 20
2020 Non-shift worker 34 35 19 10 2 1 1 455
2019 Shift worker 58 21 14 6 0 0 0 15
2019 Non-shift worker 30 37 19 9 3 0 1 405

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 19 7 19 8 6 7 40 60 15
2024 Non-shift worker 12 25 19 20 24 0 0 12 88 555
2022 Shift worker 24 26 28 7 4 0 10 20
2022 Non-shift worker 16 28 26 14 15 0 1 520
2020 Shift worker 42 30 22 0 5 0 0 20
2020 Non-shift worker 31 35 20 10 2 1 0 455
2019 Shift worker 32 40 20 0 7 0 0 15
2019 Non-shift worker 24 33 27 9 6 0 1 410

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 12 7 6 14 13 0 55 45 15
2024 Non-shift worker 15 27 21 16 20 0 0 15 85 555
2022 Shift worker 28 35 29 4 4 0 0 20
2022 Non-shift worker 24 35 18 11 12 0 1 520
2020 Shift worker 51 39 5 5 0 0 0 20
2020 Non-shift worker 37 35 19 7 2 0 0 450
2019 Shift worker 31 47 15 0 7 0 0 15
2019 Non-shift worker 29 33 23 9 5 0 1 405

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 27 14 8 0 7 7 43 57 15
2024 Non-shift worker 27 26 18 13 15 1 0 28 72 550
2022 Shift worker 24 22 24 8 12 0 10 20
2022 Non-shift worker 35 33 13 8 8 1 1 515
2020 Shift worker 56 27 6 11 0 0 0 20
2020 Non-shift worker 46 27 15 6 5 0 1 455
2019 Shift worker 39 34 19 0 7 0 0 15
2019 Non-shift worker 39 30 16 7 6 0 1 410

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 14 18 7 8 0 7 49 51 15
2024 Non-shift worker 48 26 14 6 5 1 0 48 52 550
2022 Shift worker 35 10 25 11 8 0 10 20
2022 Non-shift worker 44 28 15 8 4 0 0 520
2020 Shift worker 36 27 26 0 11 0 0 20
2020 Non-shift worker 27 29 25 13 5 0 0 455

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 19 14 7 14 6 0 42 58 15
2024 Non-shift worker 26 33 18 11 11 0 1 26 74 550
2022 Shift worker 25 24 32 5 4 0 10 20
2022 Non-shift worker 28 33 18 11 8 1 1 520
2020 Shift worker 43 18 30 4 5 0 0 20
2020 Non-shift worker 29 37 20 10 3 1 0 450
2019 Shift worker 23 42 29 6 0 0 0 15
2019 Non-shift worker 38 30 20 6 4 0 1 405

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 14 20 0 8 0 0 59 41 15
2024 Non-shift worker 36 21 19 9 11 1 4 37 63 550
2022 Shift worker 67 12 21 0 0 0 0 20
2022 Non-shift worker 56 25 9 3 2 1 4 515
2020 Shift worker 68 26 5 0 0 0 0 20
2020 Non-shift worker 47 32 13 6 2 1 1 455
2019 Shift worker 73 14 6 6 0 0 0 15
2019 Non-shift worker 64 21 9 2 1 0 2 405

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 13 0 0 14 0 7 71 29 15
2024 Non-shift worker 30 32 18 10 7 0 2 31 69 550
2022 Shift worker 48 39 8 5 0 0 0 20
2022 Non-shift worker 47 35 12 2 2 0 1 520
2020 Shift worker 53 27 15 5 0 0 0 20
2020 Non-shift worker 36 38 18 5 2 0 0 455

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 13 0 0 8 0 0 80 20 15
2024 Non-shift worker 64 14 6 2 2 1 12 73 27 550

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 33 0 0 0 0 0 67 33 15
2024 Non-shift worker 58 14 7 4 5 1 11 66 34 550

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 14 15 7 0 0 7 61 39 15
2024 Non-shift worker 67 10 5 5 5 2 6 73 27 550
2022 Shift worker 52 14 14 0 0 7 13 20
2022 Non-shift worker 79 8 5 2 2 2 4 520
2020 Shift worker 90 5 0 0 0 5 0 20
2020 Non-shift worker 85 7 4 1 1 1 1 455
2019 Shift worker 82 0 6 0 6 0 5 15
2019 Non-shift worker 78 11 3 2 2 1 4 410

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 27 7 0 0 0 7 63 37 15
2024 Non-shift worker 61 21 7 4 3 1 3 63 37 550
2022 Shift worker 56 14 13 0 0 0 17 20
2022 Non-shift worker 62 26 6 3 2 0 1 520
2020 Shift worker 76 14 5 0 0 5 0 20
2020 Non-shift worker 70 19 6 3 1 0 0 450
2019 Shift worker 60 21 12 6 0 0 0 15
2019 Non-shift worker 55 26 12 2 2 1 2 410

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 12 7 15 0 0 7 65 35 15
2024 Non-shift worker 49 21 11 8 8 1 3 51 49 555
2022 Shift worker 66 13 4 7 0 0 10 20
2022 Non-shift worker 59 20 9 5 4 0 2 520
2020 Shift worker 83 11 5 0 0 0 0 20
2020 Non-shift worker 68 17 9 4 2 0 1 455
2019 Shift worker 68 14 6 12 0 0 0 15
2019 Non-shift worker 58 19 10 7 4 1 1 405

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 13 0 0 0 0 34 80 20 15
2024 Non-shift worker 56 18 6 4 2 0 15 66 34 550
2022 Shift worker 67 10 10 0 0 0 13 20
2022 Non-shift worker 61 16 5 3 1 0 13 515
2020 Shift worker 81 10 0 0 0 0 9 20
2020 Non-shift worker 63 17 6 2 0 0 11 455
2019 Shift worker 71 16 0 0 0 0 13 15
2019 Non-shift worker 53 22 8 1 1 0 14 410

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 19 0 0 0 0 20 77 23 15
2024 Non-shift worker 67 17 5 2 1 1 8 73 27 555
2022 Shift worker 66 4 21 0 0 0 10 20
2022 Non-shift worker 70 17 5 1 1 0 5 515
2020 Shift worker 74 17 5 0 0 0 4 20
2020 Non-shift worker 74 19 3 1 0 0 2 455
2019 Shift worker 73 20 0 0 0 0 7 15
2019 Non-shift worker 67 20 7 1 1 0 4 405

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 7 27 7 0 0 7 57 43 15
2024 Non-shift worker 59 22 6 5 5 1 3 61 39 555
2022 Shift worker 83 8 10 0 0 0 0 20
2022 Non-shift worker 78 11 5 2 1 0 2 520
2020 Shift worker 62 29 0 0 9 0 0 20
2020 Non-shift worker 81 11 3 2 2 0 0 455
2019 Shift worker 68 13 11 0 7 0 0 15
2019 Non-shift worker 78 13 3 2 1 1 3 410

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 20 13 6 0 0 14 54 46 15
2024 Non-shift worker 52 27 9 5 3 1 3 54 46 555
2022 Shift worker 58 25 7 0 0 0 10 20
2022 Non-shift worker 51 28 14 2 3 0 1 520
2020 Shift worker 40 23 28 4 5 0 0 20
2020 Non-shift worker 43 33 15 5 2 1 0 455
2019 Shift worker 53 36 6 5 0 0 0 15
2019 Non-shift worker 51 34 8 3 2 0 2 410

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 35 31 27 0 0 0 41 27 15
2024 Non-shift worker 4 19 45 19 12 0 0 24 31 555
2022 Shift worker 17 38 46 0 0 0 0 54 0 20
2022 Non-shift worker 5 25 46 18 6 0 0 30 24 520
2020 Shift worker 15 32 42 6 5 0 0 47 11 20
2020 Non-shift worker 11 31 42 15 1 0 0 42 16 455
2019 Shift worker 12 32 41 7 7 0 0 45 15 15
2019 Non-shift worker 10 37 38 11 3 0 0 48 14 410

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 13 26 40 12 0 0 53 21 15
2024 Non-shift worker 15 27 38 15 4 0 0 19 42 555
2022 Shift worker 0 11 23 30 36 0 0 66 11 20
2022 Non-shift worker 8 23 46 15 7 0 0 22 32 520
2020 Shift worker 11 28 9 46 6 0 0 52 39 20
2020 Non-shift worker 8 22 41 22 5 0 0 27 31 455
2019 Shift worker 0 6 50 39 5 0 0 44 6 15
2019 Non-shift worker 6 20 41 24 8 0 0 32 26 405

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 66 7 6 7 0 0 80 13 15
2024 Non-shift worker 15 39 20 14 10 1 0 55 24 555
2022 Shift worker 33 47 13 7 0 0 0 80 7 20
2022 Non-shift worker 32 47 10 7 3 0 0 79 10 515
2020 Shift worker 69 31 0 0 0 0 0 100 0 20
2020 Non-shift worker 59 36 2 2 0 0 0 95 2 455
2019 Shift worker 37 20 35 0 0 7 0 62 0 15
2019 Non-shift worker 23 50 14 8 3 1 0 74 11 410

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 0 40 13 40 7 15
2024 Non-shift worker 7 22 37 26 8 555
2022 Shift worker 10 45 27 18 0 20
2022 Non-shift worker 7 28 39 21 5 520

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 40 14 0 0 0 0 86 0 15
2024 Non-shift worker 50 29 11 4 4 2 0 81 8 555
2022 Shift worker 59 18 23 0 0 0 0 77 0 20
2022 Non-shift worker 56 29 7 4 2 2 1 87 6 520
2020 Shift worker 57 31 6 0 0 6 0 93 0 20
2020 Non-shift worker 56 29 10 2 2 2 0 86 4 455

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 20 6 7 0 0 0 87 7 15
2024 Non-shift worker 44 27 9 11 8 1 0 72 19 555
2022 Shift worker 56 18 15 11 0 0 0 74 11 20
2022 Non-shift worker 49 29 7 10 4 1 0 79 14 520
2020 Shift worker 44 24 4 16 11 0 0 68 28 20
2020 Non-shift worker 44 30 10 10 5 1 0 74 15 455

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 20 6 7 7 0 0 81 14 15
2024 Non-shift worker 51 30 7 6 4 1 1 82 10 555
2022 Shift worker 59 21 9 11 0 0 0 80 11 20
2022 Non-shift worker 61 27 4 5 3 0 0 88 7 520
2020 Shift worker 53 15 20 0 11 0 0 68 11 20
2020 Non-shift worker 57 30 6 5 1 1 0 87 6 455

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 32 21 19 8 0 0 52 27 15
2024 Non-shift worker 10 33 17 19 18 1 0 44 38 555
2022 Shift worker 33 24 35 4 0 4 0 59 4 20
2022 Non-shift worker 23 39 15 15 7 1 0 63 22 520
2020 Shift worker 56 19 19 6 0 0 0 75 6 20
2020 Non-shift worker 40 36 13 9 2 1 0 76 10 455
2019 Shift worker 45 14 33 7 0 0 0 59 7 15
2019 Non-shift worker 19 43 17 14 6 1 0 63 20 410

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 11 47 15 15 8 3 1 61 24 275
2022 Non-shift worker 15 52 13 14 6 1 0 68 20 255
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 15
2024 Non-shift worker 18 82 555
2022 Shift worker 31 69 20
2022 Non-shift worker 11 89 515
2020 Shift worker 21 79 20
2020 Non-shift worker 14 86 455
2019 Shift worker 26 74 15
2019 Non-shift worker 14 86 410

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 105
2022 Non-shift worker 62 38 55

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 78 22 105
2022 Non-shift worker 83 17 55

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 43 39 6 6 4 1 0 83 11 80
2022 Non-shift worker 38 35 10 8 4 0 5 77 12 50

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 33 0 0 7 0 7 92 8 15
2024 Non-shift worker 42 35 7 8 3 3 2 81 12 555
2022 Shift worker 53 42 0 5 0 0 0 95 5 20
2022 Non-shift worker 47 35 4 5 2 3 4 88 7 520
2020 Shift worker 53 31 6 6 0 4 0 88 6 20
2020 Non-shift worker 54 29 6 5 1 2 3 87 7 455
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 72 15
2024 Non-shift worker 5 77 555
2022 Shift worker 0 79 20
2022 Non-shift worker 7 79 520
2020 Shift worker 11 78 20
2020 Non-shift worker 7 71 455

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 30
2022 Non-shift worker 47 53 35

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 19 20 7 13 27 4 9 46 46 30
2022 Non-shift worker 26 20 20 14 11 3 6 50 27 35

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 17 10 11 29 4 29 26 60 30
2022 Non-shift worker 5 10 10 13 27 3 32 24 61 35

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 22 8 0 0 6 25 57 43 15
2024 Non-shift worker 50 8 6 3 3 3 25 70 30 555
2022 Shift worker 55 14 0 4 0 0 27 20
2022 Non-shift worker 48 10 5 2 2 3 29 520
2020 Shift worker 58 11 0 0 0 0 31 20
2020 Non-shift worker 57 11 6 5 2 1 17 455
2019 Shift worker 61 6 6 7 0 0 19 15
2019 Non-shift worker 57 15 9 5 6 0 8 405
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