2024 Public Service Employee Survey Results for National Research Council Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 33 9 3 0 0 0 88 3 35
2024 Intelligence analysts 63 18 0 19 0 0 0 81 19 10
2024 Compliance, inspection and enforcement 18 52 13 12 5 0 0 70 17 15
2024 Communications or public affairs 36 54 2 6 2 0 0 90 8 55
2024 Security 62 26 0 12 0 0 0 88 12 15
2024 Science and technology 26 53 5 12 4 0 0 78 16 1260
2024 Library services 24 50 18 5 4 0 0 74 8 25
2024 Legal services 8 59 8 15 9 0 0 68 24 10
2024 Administration and operations 43 43 7 5 2 0 0 86 7 240
2024 Human resources 41 46 3 6 4 0 0 86 10 105
2024 Financial management 50 44 3 3 0 0 0 94 3 70
2024 Procurement 42 38 4 9 8 0 0 80 17 35
2024 Real property 46 40 3 7 4 0 0 86 11 60
2024 Information management 48 47 0 4 0 0 0 96 4 20
2024 Information technology 36 45 6 8 4 0 0 82 12 155
2024 Evaluation 34 43 16 8 0 0 0 77 8 25
2024 Data sciences 31 44 4 12 8 0 0 75 21 35
2024 Policy 37 51 0 8 5 0 0 87 13 50
2024 Project management 39 44 5 9 3 0 0 83 12 155
2024 Other services to the public 26 61 2 3 8 0 0 87 11 65
2024 None of the above 31 47 4 12 5 1 0 79 17 180
2022 Client contact centre 44 43 2 8 2 0 0 88 11 45
2022 Compliance, inspection and enforcement 33 30 12 12 12 0 0 64 24 15
2022 Communications or public affairs 46 44 2 3 5 0 0 90 8 45
2022 Security 50 35 0 6 9 0 0 85 15 20
2022 Science and technology 25 53 6 12 4 0 0 78 16 1270
2022 Library services 34 53 3 9 0 0 0 87 9 30
2022 Legal services 31 47 7 15 0 0 0 78 15 15
2022 Administration and operations 49 36 5 8 2 0 0 85 10 250
2022 Human resources 48 43 3 3 3 0 0 92 6 90
2022 Financial management 57 40 0 3 0 0 0 97 3 65
2022 Procurement 50 45 0 2 3 0 0 95 5 35
2022 Real property 40 39 11 8 2 0 0 79 10 65
2022 Material management 27 66 0 0 8 0 0 92 8 10
2022 Information management 51 46 0 3 0 0 0 97 3 30
2022 Information technology 38 39 3 13 6 0 0 78 19 130
2022 Internal audit 38 57 0 0 5 0 0 95 5 15
2022 Evaluation 36 61 0 0 2 0 0 98 2 35
2022 Data sciences 40 39 5 11 3 2 0 81 15 55
2022 Policy 39 41 4 12 5 0 0 79 17 45
2022 Project management 37 44 5 9 5 0 0 81 14 170
2022 Other services to the public 30 53 8 6 4 0 0 83 9 50
2022 None of the above 26 47 9 13 4 0 1 74 17 170
2020 Client contact centre 54 41 2 2 0 0 0 95 2 35
2020 Compliance, inspection and enforcement 46 41 4 9 0 0 0 87 9 20
2020 Communications or public affairs 28 53 2 14 4 0 0 81 18 55
2020 Security 33 64 0 4 0 0 0 96 4 20
2020 Science and technology 32 52 5 9 2 0 0 84 11 1280
2020 Library services 39 56 5 0 0 0 0 95 0 30
2020 Administration and operations 41 47 5 6 1 0 0 88 7 235
2020 Human resources 45 42 4 7 1 0 0 88 8 100
2020 Financial management 62 32 4 1 1 0 0 93 3 65
2020 Procurement 57 40 3 0 0 0 0 97 0 20
2020 Real property 31 59 3 5 3 0 0 90 7 50
2020 Material management 35 48 17 0 0 0 0 83 0 15
2020 Information management 40 50 8 3 0 0 0 89 3 30
2020 Information technology 36 50 6 8 1 0 0 86 8 130
2020 Internal audit 42 32 17 9 0 0 0 74 9 10
2020 Evaluation 45 43 6 6 0 0 0 88 6 30
2020 Data sciences 34 58 2 2 2 0 0 93 5 35
2020 Policy 28 56 4 9 4 0 0 84 12 55
2020 Project management 35 46 8 10 1 0 0 81 11 155
2020 Other services to the public 42 46 6 7 0 0 0 87 7 55
2020 None of the above 30 53 3 13 1 0 1 83 14 130

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 28 6 6 9 0 3 79 15 35
2024 Intelligence analysts 100 0 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 52 24 0 12 13 0 0 76 24 15
2024 Communications or public affairs 71 17 5 3 4 0 0 88 7 55
2024 Security 79 14 0 7 0 0 0 93 7 15
2024 Science and technology 62 16 7 6 6 0 3 80 12 1260
2024 Library services 57 21 4 15 4 0 0 78 19 25
2024 Legal services 64 27 9 0 0 0 0 91 0 10
2024 Administration and operations 68 19 4 5 4 0 0 87 9 240
2024 Human resources 74 16 5 3 3 0 0 89 6 105
2024 Financial management 71 15 5 4 5 0 0 86 9 70
2024 Procurement 64 21 9 2 4 0 0 84 7 35
2024 Real property 67 20 3 5 3 0 2 90 8 60
2024 Information management 68 11 11 4 0 0 6 84 5 20
2024 Information technology 68 16 8 3 5 0 1 84 8 155
2024 Evaluation 65 7 8 4 12 0 4 75 17 25
2024 Data sciences 53 16 2 19 4 0 5 73 25 40
2024 Policy 77 15 3 0 0 0 5 97 0 50
2024 Project management 64 16 5 9 4 1 1 82 13 155
2024 Other services to the public 70 13 3 6 3 2 3 87 10 65
2024 None of the above 63 13 9 7 7 1 1 77 14 180

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 28 14 8 3 0 3 75 11 35
2024 Intelligence analysts 100 0 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 52 24 6 7 11 0 0 76 18 15
2024 Communications or public affairs 70 16 6 6 2 0 0 86 8 55
2024 Security 79 9 4 7 0 0 0 88 7 15
2024 Science and technology 62 15 8 7 5 0 3 79 13 1260
2024 Library services 47 26 4 16 8 0 0 73 23 25
2024 Legal services 91 0 9 0 0 0 0 91 0 10
2024 Administration and operations 61 23 4 9 3 0 0 84 12 240
2024 Human resources 54 29 6 7 4 0 0 83 11 105
2024 Financial management 59 16 11 7 4 0 1 77 12 70
2024 Procurement 49 36 6 5 4 0 0 85 9 35
2024 Real property 68 18 4 2 6 0 2 88 8 60
2024 Information management 64 19 11 0 0 0 6 89 0 20
2024 Information technology 65 16 6 5 6 0 1 82 12 155
2024 Evaluation 54 23 4 4 12 0 4 80 17 25
2024 Data sciences 58 8 14 10 4 0 5 70 15 40
2024 Policy 76 15 3 1 0 0 5 95 1 50
2024 Project management 60 15 6 12 3 1 4 79 15 155
2024 Other services to the public 71 10 5 4 5 2 3 85 10 65
2024 None of the above 58 15 11 9 6 1 1 74 15 180

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 23 9 2 0 0 0 89 2 35
2024 Intelligence analysts 62 19 0 19 0 0 0 81 19 10
2024 Compliance, inspection and enforcement 18 53 6 16 7 0 0 71 23 15
2024 Communications or public affairs 44 40 3 7 6 0 0 84 13 55
2024 Security 54 25 0 4 17 0 0 78 22 15
2024 Science and technology 46 36 7 7 3 0 0 83 11 1260
2024 Library services 22 37 9 21 11 0 0 59 32 20
2024 Legal services 32 26 9 15 18 0 0 58 33 10
2024 Administration and operations 48 33 8 8 3 0 0 81 10 240
2024 Human resources 35 35 7 12 10 0 1 71 22 105
2024 Financial management 44 38 6 8 5 0 0 81 13 70
2024 Procurement 35 23 12 17 13 0 0 58 30 35
2024 Real property 48 30 10 5 6 0 0 78 12 60
2024 Information management 51 35 5 9 0 0 0 86 9 20
2024 Information technology 37 28 9 12 13 0 0 65 25 155
2024 Evaluation 37 43 7 0 8 0 4 84 9 25
2024 Data sciences 36 34 6 14 8 0 2 71 22 40
2024 Policy 43 18 5 23 12 0 0 60 35 50
2024 Project management 47 30 11 7 5 0 0 77 12 155
2024 Other services to the public 47 25 9 9 9 0 2 73 18 65
2024 None of the above 39 35 11 8 6 1 1 75 14 180
2022 Client contact centre 62 20 16 2 0 0 0 82 2 45
2022 Compliance, inspection and enforcement 51 30 0 12 7 0 0 81 19 15
2022 Communications or public affairs 42 39 7 7 0 3 2 86 7 45
2022 Security 54 28 8 0 10 0 0 82 10 20
2022 Science and technology 51 37 6 5 2 0 0 88 6 1270
2022 Library services 76 21 0 0 0 0 3 100 0 30
2022 Legal services 60 24 7 9 0 0 0 84 9 15
2022 Administration and operations 58 30 5 6 1 0 0 88 7 250
2022 Human resources 67 26 4 0 3 1 0 93 3 90
2022 Financial management 76 21 3 0 0 0 0 97 0 65
2022 Procurement 48 39 3 10 0 0 0 87 10 35
2022 Real property 62 21 12 4 2 0 0 82 5 65
2022 Material management 72 20 0 0 8 0 0 92 8 10
2022 Information management 57 21 9 3 7 0 4 81 10 30
2022 Information technology 56 25 9 6 3 0 1 82 9 130
2022 Internal audit 66 17 0 5 5 0 7 90 10 15
2022 Evaluation 43 49 3 2 0 0 2 94 2 35
2022 Data sciences 58 35 1 3 2 0 1 94 5 55
2022 Policy 53 27 5 10 2 0 3 82 13 45
2022 Project management 49 32 8 7 2 0 2 83 9 170
2022 Other services to the public 60 22 6 4 9 0 0 82 13 50
2022 None of the above 42 38 8 9 3 0 0 80 12 170
2020 Client contact centre 32 50 7 12 0 0 0 81 12 35
2020 Compliance, inspection and enforcement 45 42 0 9 0 0 4 90 10 20
2020 Communications or public affairs 37 41 6 9 5 2 0 79 15 50
2020 Security 38 54 5 4 0 0 0 91 4 20
2020 Science and technology 35 41 11 11 2 0 0 76 13 1280
2020 Library services 34 48 8 10 0 0 0 81 10 30
2020 Administration and operations 41 40 6 12 1 0 0 82 12 235
2020 Human resources 32 48 8 9 1 2 0 81 11 105
2020 Financial management 62 26 4 7 1 0 0 88 8 65
2020 Procurement 64 17 8 7 3 0 0 81 10 20
2020 Real property 36 39 12 9 4 0 0 75 13 50
2020 Material management 59 41 0 0 0 0 0 100 0 15
2020 Information management 37 47 9 8 0 0 0 83 8 30
2020 Information technology 36 37 14 11 0 0 1 74 12 130
2020 Internal audit 33 25 17 16 9 0 0 58 25 10
2020 Evaluation 54 25 3 19 0 0 0 78 19 30
2020 Data sciences 37 51 5 5 2 0 0 88 7 35
2020 Policy 25 46 10 12 5 0 2 72 17 55
2020 Project management 36 38 17 8 1 1 0 74 9 155
2020 Other services to the public 53 26 9 8 4 0 0 79 12 55
2020 None of the above 30 50 11 7 2 0 0 80 9 130
2019 Client contact centre 54 32 12 0 2 0 0 86 2 35
2019 Compliance, inspection and enforcement 39 53 8 0 0 0 0 92 0 20
2019 Communications or public affairs 46 36 4 13 0 0 0 82 13 50
2019 Security 60 25 8 8 0 0 0 85 8 25
2019 Science and technology 51 36 5 6 2 0 0 87 8 1185
2019 Library services 61 29 0 10 0 0 0 90 10 40
2019 Legal services 27 34 20 9 10 0 0 61 19 10
2019 Administration and operations 58 29 5 6 1 1 0 88 7 230
2019 Human resources 55 30 3 7 4 0 0 85 11 90
2019 Financial management 59 30 4 5 2 0 0 89 7 70
2019 Procurement 45 43 4 9 0 0 0 87 9 20
2019 Real property 53 24 21 2 0 0 0 77 2 30
2019 Material management 72 23 0 6 0 0 0 94 6 15
2019 Information management 59 29 5 7 0 0 0 87 7 30
2019 Information technology 55 30 8 7 1 0 0 85 7 115
2019 Evaluation 47 40 4 4 4 0 0 87 8 25
2019 Data sciences 50 28 8 9 4 0 0 78 14 40
2019 Policy 56 20 6 14 3 0 0 76 17 35
2019 Project management 54 35 5 3 3 0 0 89 5 135
2019 Other services to the public 60 28 0 8 4 0 0 88 12 45
2019 None of the above 45 34 8 7 5 0 0 79 13 165

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 45 10 11 0 0 0 79 11 35
2024 Intelligence analysts 44 39 17 0 0 0 0 83 0 10
2024 Compliance, inspection and enforcement 35 48 5 12 0 0 0 83 12 15
2024 Communications or public affairs 35 43 13 8 2 0 0 78 9 55
2024 Security 40 30 14 12 4 0 0 70 16 15
2024 Science and technology 34 40 13 9 3 0 1 75 13 1260
2024 Library services 30 53 12 5 0 0 0 83 5 25
2024 Legal services 18 58 15 9 0 0 0 76 9 10
2024 Administration and operations 37 35 10 16 2 0 1 72 18 240
2024 Human resources 41 36 14 9 0 0 0 77 9 105
2024 Financial management 44 38 7 11 0 0 0 82 11 70
2024 Procurement 21 31 21 20 8 0 0 52 28 35
2024 Real property 38 32 9 14 7 0 0 70 21 60
2024 Information management 45 46 5 0 4 0 0 91 4 20
2024 Information technology 38 38 11 9 5 0 0 75 14 155
2024 Evaluation 37 44 9 10 0 0 0 82 10 25
2024 Data sciences 33 39 12 12 4 0 0 72 16 40
2024 Policy 34 40 9 3 13 0 0 75 16 50
2024 Project management 37 39 12 6 3 1 1 78 10 155
2024 Other services to the public 38 39 11 8 4 0 0 77 13 65
2024 None of the above 37 33 14 7 6 1 2 72 14 180
2022 Client contact centre 40 41 10 6 2 0 0 81 9 45
2022 Compliance, inspection and enforcement 34 27 32 8 0 0 0 61 8 15
2022 Communications or public affairs 43 43 6 0 7 0 2 87 7 45
2022 Security 55 25 6 0 10 4 0 84 11 20
2022 Science and technology 32 42 13 8 4 0 1 75 12 1265
2022 Library services 49 38 7 6 0 0 0 87 6 30
2022 Legal services 31 50 20 0 0 0 0 80 0 15
2022 Administration and operations 40 37 9 11 2 0 1 78 13 250
2022 Human resources 52 31 7 6 2 0 1 84 8 90
2022 Financial management 38 50 8 4 0 0 0 88 4 65
2022 Procurement 39 30 21 8 3 0 0 69 11 35
2022 Real property 28 49 10 11 3 0 0 77 14 65
2022 Material management 29 39 8 15 9 0 0 68 24 10
2022 Information management 44 41 12 3 0 0 0 85 3 30
2022 Information technology 31 38 17 9 4 0 0 69 13 130
2022 Internal audit 67 33 0 0 0 0 0 100 0 15
2022 Evaluation 29 32 26 8 2 0 3 63 10 35
2022 Data sciences 42 33 4 15 3 2 0 77 19 55
2022 Policy 27 33 13 14 7 0 5 64 23 45
2022 Project management 31 47 8 11 3 0 0 78 14 170
2022 Other services to the public 47 30 12 9 2 0 0 77 11 50
2022 None of the above 35 38 13 6 7 0 1 74 13 170
2020 Client contact centre 47 38 10 5 0 0 0 85 5 35
2020 Compliance, inspection and enforcement 42 45 8 0 0 0 4 91 0 20
2020 Communications or public affairs 33 47 2 9 2 0 8 86 12 55
2020 Security 58 29 14 0 0 0 0 86 0 20
2020 Science and technology 34 42 15 6 2 0 1 77 8 1275
2020 Library services 51 37 9 3 0 0 0 88 3 30
2020 Administration and operations 40 40 11 7 2 0 0 80 9 235
2020 Human resources 51 38 7 2 1 0 1 90 3 105
2020 Financial management 46 35 11 4 3 0 1 82 7 65
2020 Procurement 44 44 8 3 0 0 0 89 3 20
2020 Real property 23 40 19 12 6 0 0 63 18 50
2020 Material management 59 13 10 17 0 0 0 72 17 15
2020 Information management 35 47 6 12 0 0 0 82 12 30
2020 Information technology 30 38 13 9 7 0 3 70 16 130
2020 Internal audit 62 38 0 0 0 0 0 100 0 10
2020 Evaluation 60 25 6 9 0 0 0 85 9 30
2020 Data sciences 42 30 16 10 0 0 2 74 10 35
2020 Policy 30 48 15 7 0 0 0 78 7 55
2020 Project management 38 35 12 12 1 0 1 74 13 155
2020 Other services to the public 43 34 14 5 3 0 0 77 9 55
2020 None of the above 34 38 13 13 2 0 0 72 15 125
2019 Client contact centre 29 38 14 16 4 0 0 66 20 35
2019 Compliance, inspection and enforcement 37 46 17 0 0 0 0 83 0 20
2019 Communications or public affairs 33 51 9 6 2 0 0 84 8 50
2019 Security 62 24 7 7 0 0 0 86 7 25
2019 Science and technology 33 39 14 10 3 0 0 73 13 1185
2019 Library services 27 53 5 15 0 0 0 80 15 40
2019 Administration and operations 34 40 11 9 5 1 1 75 14 230
2019 Human resources 42 41 5 5 4 0 2 85 10 90
2019 Financial management 40 44 6 8 1 0 0 84 10 70
2019 Procurement 21 35 17 10 17 0 0 56 27 20
2019 Real property 22 32 6 29 12 0 0 54 40 30
2019 Material management 42 40 15 4 0 0 0 81 4 15
2019 Information management 29 43 7 19 3 0 0 72 21 30
2019 Information technology 33 39 11 10 6 0 0 72 17 110
2019 Evaluation 15 70 11 4 0 0 0 85 4 25
2019 Data sciences 42 28 21 5 4 0 0 70 9 40
2019 Policy 44 27 22 7 0 0 0 71 7 30
2019 Project management 32 41 15 9 3 0 0 73 12 135
2019 Other services to the public 27 48 18 7 0 0 0 75 7 45
2019 None of the above 32 33 13 14 8 0 0 65 22 165

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 29 2 0 0 0 0 98 0 35
2024 Intelligence analysts 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 52 48 0 0 0 0 0 100 0 15
2024 Communications or public affairs 59 32 3 6 0 0 0 91 6 55
2024 Security 74 9 13 5 0 0 0 82 5 15
2024 Science and technology 55 34 6 4 1 0 0 89 5 1260
2024 Library services 23 49 12 12 0 0 4 75 12 25
2024 Legal services 57 26 0 0 18 0 0 82 18 10
2024 Administration and operations 52 39 6 2 0 0 0 91 3 240
2024 Human resources 51 34 9 3 3 0 0 85 6 105
2024 Financial management 56 34 5 3 2 0 0 90 5 70
2024 Procurement 47 27 12 7 6 0 0 74 13 35
2024 Real property 67 26 3 4 0 0 0 93 4 60
2024 Information management 67 33 0 0 0 0 0 100 0 20
2024 Information technology 54 29 5 8 3 0 0 84 11 155
2024 Evaluation 51 29 9 7 0 0 4 83 8 25
2024 Data sciences 63 26 6 4 0 0 0 89 4 40
2024 Policy 71 23 3 1 2 0 0 93 3 50
2024 Project management 57 30 6 4 2 0 1 88 6 155
2024 Other services to the public 55 30 9 3 3 0 0 85 6 65
2024 None of the above 52 28 10 5 4 1 0 81 9 180
2022 Client contact centre 60 35 5 0 0 0 0 95 0 45
2022 Compliance, inspection and enforcement 63 37 0 0 0 0 0 100 0 15
2022 Communications or public affairs 65 27 0 5 2 0 0 93 7 45
2022 Security 61 24 10 0 4 0 0 86 4 20
2022 Science and technology 57 33 5 3 1 0 0 90 4 1270
2022 Library services 65 32 0 0 3 0 0 97 3 30
2022 Legal services 66 27 7 0 0 0 0 93 0 15
2022 Administration and operations 64 26 4 4 0 0 1 91 5 250
2022 Human resources 68 29 1 1 0 0 1 98 1 90
2022 Financial management 69 30 0 1 0 0 0 99 1 65
2022 Procurement 57 33 6 5 0 0 0 89 5 35
2022 Real property 52 36 7 5 0 0 0 89 5 65
2022 Material management 58 35 0 8 0 0 0 92 8 10
2022 Information management 62 34 0 4 0 0 0 96 4 30
2022 Information technology 59 32 7 2 2 0 0 90 3 130
2022 Internal audit 67 23 10 0 0 0 0 90 0 15
2022 Evaluation 39 52 5 3 0 0 2 92 3 35
2022 Data sciences 58 30 5 3 2 2 0 90 5 55
2022 Policy 52 34 5 2 2 0 5 90 5 45
2022 Project management 53 36 7 3 1 0 0 89 4 170
2022 Other services to the public 60 23 11 4 2 0 0 83 5 50
2022 None of the above 50 35 8 4 3 0 0 85 7 170
2020 Client contact centre 49 34 7 9 0 0 0 83 9 35
2020 Compliance, inspection and enforcement 67 24 9 0 0 0 0 91 0 20
2020 Communications or public affairs 48 29 5 7 5 0 5 81 13 50
2020 Security 70 26 0 4 0 0 0 96 4 20
2020 Science and technology 52 37 6 4 1 0 0 89 5 1275
2020 Library services 72 28 0 0 0 0 0 100 0 30
2020 Administration and operations 54 34 7 5 0 0 0 88 5 235
2020 Human resources 54 34 9 3 0 0 0 89 3 105
2020 Financial management 60 28 8 4 0 0 0 88 4 65
2020 Procurement 71 18 3 7 0 0 0 89 7 20
2020 Real property 43 29 18 6 4 0 0 72 10 50
2020 Material management 66 34 0 0 0 0 0 100 0 15
2020 Information management 56 39 0 5 0 0 0 95 5 30
2020 Information technology 44 39 7 9 2 0 0 83 10 130
2020 Internal audit 49 33 9 0 9 0 0 83 9 10
2020 Evaluation 54 34 6 6 0 0 0 88 6 30
2020 Data sciences 58 25 9 7 0 0 0 84 7 35
2020 Policy 43 45 3 5 3 0 0 88 9 55
2020 Project management 44 38 11 5 1 2 0 83 6 155
2020 Other services to the public 55 26 12 5 2 0 0 81 7 55
2020 None of the above 50 30 8 6 4 1 1 82 11 130
2019 Client contact centre 56 27 17 0 0 0 0 83 0 35
2019 Compliance, inspection and enforcement 48 40 8 4 0 0 0 87 4 20
2019 Communications or public affairs 55 32 9 4 0 0 0 87 4 50
2019 Security 81 11 4 4 0 0 0 92 4 25
2019 Science and technology 57 33 6 3 1 0 1 91 3 1185
2019 Library services 65 30 3 0 3 0 0 95 3 40
2019 Administration and operations 54 34 4 4 2 1 0 89 7 230
2019 Human resources 59 30 5 4 1 0 2 90 5 85
2019 Financial management 60 33 6 0 0 0 0 94 0 70
2019 Procurement 45 51 0 4 0 0 0 96 4 20
2019 Real property 50 20 9 21 0 0 0 70 21 30
2019 Material management 58 42 0 0 0 0 0 100 0 15
2019 Information management 59 28 5 8 0 0 0 87 8 30
2019 Information technology 60 27 8 4 1 0 1 87 5 115
2019 Evaluation 44 44 13 0 0 0 0 87 0 25
2019 Data sciences 66 25 7 0 2 0 0 91 2 40
2019 Policy 55 33 3 9 0 0 0 88 9 35
2019 Project management 62 29 6 2 1 0 0 91 3 135
2019 Other services to the public 48 38 10 4 0 0 0 85 4 45
2019 None of the above 49 25 13 7 5 0 0 74 13 160

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 35 6 0 3 3 0 91 3 35
2024 Intelligence analysts 73 27 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 53 37 0 11 0 0 0 89 11 15
2024 Communications or public affairs 37 35 8 13 5 2 0 73 19 55
2024 Security 41 25 25 4 5 0 0 66 9 15
2024 Science and technology 45 31 11 9 4 0 0 76 13 1260
2024 Library services 35 34 16 8 7 0 0 70 15 25
2024 Legal services 49 8 17 25 0 0 0 57 25 10
2024 Administration and operations 51 26 11 7 4 0 1 77 12 240
2024 Human resources 46 26 5 9 14 1 0 73 23 105
2024 Financial management 53 39 1 7 0 0 0 92 7 70
2024 Procurement 28 31 11 18 11 0 0 59 30 35
2024 Real property 52 35 7 1 4 0 0 87 6 60
2024 Information management 59 36 0 4 0 0 0 96 4 20
2024 Information technology 48 28 10 7 8 0 0 76 15 155
2024 Evaluation 36 30 11 7 16 0 0 66 23 25
2024 Data sciences 38 30 20 8 4 0 0 68 12 40
2024 Policy 54 38 5 0 4 0 0 92 4 50
2024 Project management 48 27 8 8 8 1 1 76 16 155
2024 Other services to the public 50 29 11 5 5 0 0 79 10 65
2024 None of the above 39 30 10 12 9 1 0 70 20 180
2022 Client contact centre 57 32 0 9 2 0 0 89 11 45
2022 Compliance, inspection and enforcement 63 11 19 7 0 0 0 74 7 15
2022 Communications or public affairs 51 27 9 5 6 0 2 80 11 45
2022 Security 66 18 0 0 11 4 0 88 12 20
2022 Science and technology 42 34 12 6 5 0 0 76 11 1270
2022 Library services 63 22 3 12 0 0 0 85 12 30
2022 Legal services 68 32 0 0 0 0 0 100 0 15
2022 Administration and operations 55 23 13 5 3 0 0 79 8 250
2022 Human resources 62 24 5 7 3 0 0 86 10 90
2022 Financial management 70 18 9 3 0 0 0 88 3 65
2022 Procurement 62 27 5 3 0 3 0 91 3 35
2022 Real property 45 31 14 9 2 0 0 76 10 65
2022 Material management 50 32 10 0 8 0 0 82 8 10
2022 Information management 40 51 0 3 6 0 0 90 10 30
2022 Information technology 44 33 9 9 4 0 0 77 14 130
2022 Internal audit 77 23 0 0 0 0 0 100 0 15
2022 Evaluation 44 33 10 5 8 0 0 77 13 35
2022 Data sciences 44 33 10 4 6 2 0 79 11 55
2022 Policy 43 23 5 20 9 0 0 66 29 45
2022 Project management 44 38 9 6 3 0 1 82 8 165
2022 Other services to the public 63 18 2 11 6 0 0 82 17 50
2022 None of the above 44 32 11 6 7 2 0 77 13 170
2020 Client contact centre 49 33 7 10 2 0 0 81 12 35
2020 Compliance, inspection and enforcement 71 25 0 4 0 0 0 96 4 20
2020 Communications or public affairs 38 40 9 5 5 0 2 80 11 55
2020 Security 70 21 5 0 4 0 0 91 4 20
2020 Science and technology 41 36 11 9 3 1 1 78 11 1280
2020 Library services 77 17 3 3 0 0 0 94 3 30
2020 Administration and operations 51 31 10 6 2 0 1 82 8 230
2020 Human resources 58 25 6 7 4 0 0 83 11 100
2020 Financial management 62 18 13 5 1 0 0 80 7 65
2020 Procurement 51 22 16 7 4 0 0 73 11 20
2020 Real property 25 49 17 8 2 0 0 73 10 50
2020 Material management 66 13 11 10 0 0 0 79 10 15
2020 Information management 71 21 6 3 0 0 0 91 3 30
2020 Information technology 47 28 12 10 4 0 0 74 14 130
2020 Internal audit 67 25 9 0 0 0 0 91 0 10
2020 Evaluation 53 24 12 11 0 0 0 76 11 30
2020 Data sciences 64 22 7 2 5 0 0 86 7 35
2020 Policy 39 37 9 10 5 0 0 76 15 55
2020 Project management 47 33 8 9 2 1 0 80 12 155
2020 Other services to the public 44 29 12 13 2 0 0 73 15 55
2020 None of the above 42 27 12 13 5 0 0 69 18 130
2019 Client contact centre 57 18 7 16 2 0 0 75 18 35
2019 Compliance, inspection and enforcement 51 20 12 12 4 0 0 71 16 20
2019 Communications or public affairs 26 41 9 11 11 0 2 68 22 50
2019 Security 90 4 7 0 0 0 0 93 0 25
2019 Science and technology 44 32 14 7 3 0 0 76 10 1180
2019 Library services 58 32 2 5 2 0 0 90 7 40
2019 Legal services 19 44 9 28 0 0 0 63 28 10
2019 Administration and operations 56 23 11 4 4 1 0 80 8 230
2019 Human resources 50 39 3 7 1 0 0 89 7 90
2019 Financial management 56 29 5 6 5 0 0 84 11 70
2019 Procurement 53 21 9 13 4 0 0 74 17 20
2019 Real property 31 45 9 16 0 0 0 76 16 30
2019 Material management 59 28 9 0 4 0 0 87 4 15
2019 Information management 65 24 3 6 3 0 0 88 9 30
2019 Information technology 54 24 10 5 4 1 1 80 10 115
2019 Evaluation 32 40 7 13 4 0 4 75 18 25
2019 Data sciences 51 30 10 0 2 6 0 86 2 40
2019 Policy 30 35 27 3 5 0 0 65 8 35
2019 Project management 47 34 9 7 3 0 1 81 10 135
2019 Other services to the public 51 21 20 6 2 0 0 72 8 45
2019 None of the above 48 22 13 8 9 0 1 70 17 165

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 33 6 3 6 0 0 85 9 35
2024 Intelligence analysts 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 53 37 10 0 0 0 0 90 0 15
2024 Communications or public affairs 25 40 17 15 2 0 2 66 18 55
2024 Security 36 34 4 25 0 0 0 70 25 15
2024 Science and technology 41 39 10 6 3 0 0 80 10 1260
2024 Library services 30 51 16 4 0 0 0 81 4 25
2024 Legal services 49 42 8 0 0 0 0 92 0 10
2024 Administration and operations 38 38 15 6 2 0 0 77 8 240
2024 Human resources 41 40 9 5 5 0 0 81 10 105
2024 Financial management 41 50 8 2 0 0 0 91 2 70
2024 Procurement 22 45 10 12 12 0 0 67 23 35
2024 Real property 54 25 12 7 2 0 0 79 10 60
2024 Information management 21 69 5 0 4 0 0 90 4 20
2024 Information technology 40 33 11 9 7 0 0 73 16 155
2024 Evaluation 31 55 3 3 8 0 0 86 11 25
2024 Data sciences 34 43 8 13 2 0 0 76 16 40
2024 Policy 59 27 6 3 5 0 0 86 8 50
2024 Project management 38 43 11 7 2 0 0 81 9 155
2024 Other services to the public 64 15 10 9 2 0 0 79 11 65
2024 None of the above 39 34 11 7 8 1 0 74 15 180
2022 Client contact centre 49 40 6 3 2 0 0 89 4 45
2022 Compliance, inspection and enforcement 54 17 11 18 0 0 0 71 18 15
2022 Communications or public affairs 36 46 9 7 2 0 0 82 9 45
2022 Security 43 42 0 0 11 4 0 89 11 20
2022 Science and technology 41 40 11 6 3 0 0 80 9 1270
2022 Library services 38 43 12 7 0 0 0 81 7 30
2022 Legal services 47 47 0 6 0 0 0 94 6 15
2022 Administration and operations 41 39 9 6 4 0 0 80 10 250
2022 Human resources 51 34 10 4 1 0 0 85 5 90
2022 Financial management 63 30 5 3 0 0 0 92 3 65
2022 Procurement 49 29 16 3 3 0 0 78 6 35
2022 Real property 43 35 12 3 7 0 0 78 10 65
2022 Material management 45 12 19 15 9 0 0 56 24 10
2022 Information management 32 39 23 6 0 0 0 71 6 30
2022 Information technology 38 37 10 8 6 1 0 76 13 130
2022 Internal audit 43 52 5 0 0 0 0 95 0 15
2022 Evaluation 26 54 5 13 3 0 0 80 15 35
2022 Data sciences 50 31 9 5 5 0 0 81 10 55
2022 Policy 47 33 8 3 9 0 0 80 12 45
2022 Project management 40 37 12 8 2 0 0 78 10 170
2022 Other services to the public 60 24 13 2 2 0 0 83 4 50
2022 None of the above 36 36 12 10 5 0 0 72 16 170
2020 Client contact centre 31 51 7 11 0 0 0 82 11 35
2020 Compliance, inspection and enforcement 54 37 0 4 5 0 0 91 9 20
2020 Communications or public affairs 44 43 4 7 2 0 0 88 9 55
2020 Security 45 50 5 0 0 0 0 95 0 20
2020 Science and technology 43 38 11 6 2 0 0 82 8 1280
2020 Library services 57 37 3 3 0 0 0 94 3 30
2020 Administration and operations 46 39 7 5 2 0 0 85 8 235
2020 Human resources 51 35 6 7 2 0 0 86 8 105
2020 Financial management 62 20 13 1 4 0 0 82 5 65
2020 Procurement 45 44 3 8 0 0 0 89 8 20
2020 Real property 37 39 16 1 7 0 0 76 8 50
2020 Material management 55 41 0 5 0 0 0 95 5 15
2020 Information management 49 32 2 17 0 0 0 81 17 30
2020 Information technology 47 29 9 8 6 0 0 76 15 130
2020 Internal audit 74 17 9 0 0 0 0 91 0 10
2020 Evaluation 59 29 6 6 0 0 0 88 6 30
2020 Data sciences 57 28 11 2 2 0 0 84 5 35
2020 Policy 43 42 5 7 3 0 0 85 10 55
2020 Project management 41 40 10 6 3 0 0 81 9 155
2020 Other services to the public 61 24 10 2 4 0 0 84 5 55
2020 None of the above 45 34 9 7 6 0 0 79 13 130
2019 Client contact centre 48 42 8 0 2 0 0 90 2 35
2019 Compliance, inspection and enforcement 50 30 20 0 0 0 0 80 0 20
2019 Communications or public affairs 31 44 11 11 3 0 0 75 14 50
2019 Security 70 26 0 4 0 0 0 96 4 25
2019 Science and technology 42 38 11 6 3 0 0 80 9 1190
2019 Library services 38 42 12 7 0 0 0 81 7 40
2019 Legal services 38 44 10 9 0 0 0 81 9 10
2019 Administration and operations 47 34 9 7 3 1 0 81 10 230
2019 Human resources 42 40 11 6 2 0 0 82 7 90
2019 Financial management 51 36 4 8 1 0 0 87 10 70
2019 Procurement 30 65 4 0 0 0 0 96 0 20
2019 Real property 34 44 16 5 2 0 0 78 7 30
2019 Material management 61 34 0 0 4 0 0 96 4 15
2019 Information management 31 47 3 10 10 0 0 77 20 30
2019 Information technology 41 31 14 13 2 0 0 72 14 115
2019 Evaluation 41 28 13 14 0 4 0 72 14 25
2019 Data sciences 51 31 5 9 4 0 0 82 13 40
2019 Policy 49 36 3 12 0 0 0 85 12 35
2019 Project management 35 39 14 8 4 0 0 74 12 140
2019 Other services to the public 56 31 8 2 2 0 0 88 4 45
2019 None of the above 44 30 14 5 6 0 0 75 11 165

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 25 14 8 9 0 0 69 17 35
2024 Intelligence analysts 54 35 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 57 25 7 11 0 0 0 82 11 15
2024 Communications or public affairs 26 46 13 9 5 0 2 73 14 55
2024 Security 45 12 30 5 8 0 0 57 13 15
2024 Science and technology 27 35 17 13 9 0 0 62 22 1260
2024 Library services 19 55 15 0 10 0 0 74 10 25
2024 Legal services 25 32 27 16 0 0 0 57 16 10
2024 Administration and operations 39 32 15 9 3 0 0 72 13 240
2024 Human resources 38 32 16 10 3 0 1 70 13 105
2024 Financial management 44 32 13 9 0 0 1 78 9 70
2024 Procurement 23 25 23 16 13 0 0 48 29 35
2024 Real property 43 27 13 8 9 0 0 70 17 60
2024 Information management 23 61 7 0 9 0 0 84 9 20
2024 Information technology 32 35 15 8 11 0 0 67 18 155
2024 Evaluation 29 53 4 6 7 0 0 82 14 25
2024 Data sciences 30 29 15 16 10 0 0 59 26 40
2024 Policy 40 47 6 4 3 0 0 86 8 50
2024 Project management 36 32 13 12 7 1 0 69 18 155
2024 Other services to the public 39 32 10 13 6 0 0 71 19 65
2024 None of the above 30 30 17 11 11 1 0 61 22 180
2022 Client contact centre 48 24 17 2 9 0 0 72 11 45
2022 Compliance, inspection and enforcement 52 20 6 23 0 0 0 71 23 15
2022 Communications or public affairs 46 38 6 7 3 0 0 84 10 45
2022 Security 47 33 4 6 6 0 4 83 13 20
2022 Science and technology 27 37 16 12 8 0 0 64 20 1270
2022 Library services 34 38 22 7 0 0 0 72 7 30
2022 Legal services 22 62 9 6 0 0 0 85 6 15
2022 Administration and operations 41 31 16 8 4 0 0 72 12 250
2022 Human resources 41 35 9 12 3 0 0 77 15 90
2022 Financial management 53 25 15 5 3 0 0 77 7 65
2022 Procurement 29 32 30 2 8 0 0 60 10 35
2022 Real property 21 38 15 18 7 0 0 60 25 65
2022 Material management 37 24 12 9 18 0 0 62 27 10
2022 Information management 32 46 16 6 0 0 0 78 6 30
2022 Information technology 33 37 18 7 6 0 0 70 13 130
2022 Internal audit 65 17 10 8 0 0 0 82 8 15
2022 Evaluation 40 23 18 9 10 0 0 63 19 35
2022 Data sciences 41 33 6 7 14 0 0 74 21 55
2022 Policy 34 46 13 2 4 0 0 80 6 45
2022 Project management 27 32 19 15 7 0 0 58 22 170
2022 Other services to the public 51 25 11 8 4 2 0 78 12 50
2022 None of the above 24 41 11 14 9 0 0 65 24 170
2020 Client contact centre 43 36 11 7 2 0 0 79 10 35
2020 Compliance, inspection and enforcement 42 46 13 0 0 0 0 87 0 20
2020 Communications or public affairs 37 41 7 9 5 0 0 78 15 55
2020 Security 52 21 23 4 0 0 0 73 4 20
2020 Science and technology 27 42 15 11 5 1 0 69 16 1280
2020 Library services 29 56 11 0 3 0 0 86 3 30
2020 Administration and operations 36 39 12 8 5 0 0 75 13 235
2020 Human resources 42 36 8 11 1 2 0 79 12 105
2020 Financial management 48 34 12 5 1 0 0 81 7 65
2020 Procurement 25 41 12 14 7 0 0 67 21 20
2020 Real property 20 38 20 10 13 0 0 58 22 50
2020 Material management 46 31 6 0 18 0 0 76 18 15
2020 Information management 35 30 19 16 0 0 0 65 16 30
2020 Information technology 29 37 18 11 5 0 0 66 16 130
2020 Internal audit 59 34 8 0 0 0 0 92 0 10
2020 Evaluation 33 51 10 6 0 0 0 84 6 30
2020 Data sciences 39 25 14 12 5 0 6 67 18 35
2020 Policy 42 44 7 3 3 0 0 86 7 55
2020 Project management 40 34 9 14 4 0 0 74 18 155
2020 Other services to the public 31 32 12 15 7 2 0 65 23 55
2020 None of the above 30 31 16 15 7 0 1 61 23 130
2019 Client contact centre 38 31 19 4 8 0 0 69 12 35
2019 Compliance, inspection and enforcement 38 37 8 12 4 0 0 75 17 20
2019 Communications or public affairs 16 41 20 20 4 0 0 57 23 50
2019 Security 52 28 4 16 0 0 0 80 16 25
2019 Science and technology 26 38 17 13 6 0 0 65 19 1185
2019 Library services 27 35 26 10 2 0 0 61 12 40
2019 Legal services 28 43 9 20 0 0 0 72 20 10
2019 Administration and operations 36 34 13 11 6 0 0 70 17 230
2019 Human resources 40 41 9 6 3 0 0 81 10 90
2019 Financial management 39 34 17 6 5 0 0 72 11 70
2019 Procurement 18 47 9 23 4 0 0 65 27 20
2019 Real property 27 20 27 24 2 0 0 47 26 30
2019 Material management 47 23 15 11 4 0 0 70 15 15
2019 Information management 23 51 8 15 3 0 0 74 17 30
2019 Information technology 27 38 14 10 10 0 1 66 20 115
2019 Evaluation 43 32 8 4 13 0 0 75 17 25
2019 Data sciences 38 31 13 14 4 0 0 69 18 40
2019 Policy 58 33 6 3 0 0 0 91 3 35
2019 Project management 24 37 19 13 7 0 0 61 20 140
2019 Other services to the public 21 33 25 16 4 0 0 55 21 45
2019 None of the above 29 29 17 10 14 1 0 59 24 165

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 40 5 6 3 0 0 86 9 35
2024 Intelligence analysts 51 37 13 0 0 0 0 87 0 10
2024 Compliance, inspection and enforcement 47 19 5 24 5 0 0 66 29 15
2024 Communications or public affairs 30 38 15 12 3 0 2 69 15 55
2024 Security 57 23 8 12 0 0 0 80 12 15
2024 Science and technology 31 45 12 10 2 0 0 76 12 1260
2024 Library services 34 51 7 8 0 0 0 85 8 25
2024 Legal services 41 51 8 0 0 0 0 92 0 10
2024 Administration and operations 33 44 10 11 1 0 0 78 12 240
2024 Human resources 53 38 4 4 1 0 0 92 5 105
2024 Financial management 58 30 6 1 5 0 0 88 7 70
2024 Procurement 38 40 7 10 5 0 0 78 15 35
2024 Real property 35 46 7 12 0 0 0 81 12 60
2024 Information management 38 55 0 7 0 0 0 93 7 20
2024 Information technology 41 39 10 6 5 0 0 79 11 155
2024 Evaluation 44 41 3 12 0 0 0 85 12 25
2024 Data sciences 43 33 8 12 4 0 0 76 16 40
2024 Policy 28 48 3 8 13 0 0 76 21 50
2024 Project management 36 42 8 10 4 0 0 77 14 155
2024 Other services to the public 47 37 4 7 5 0 0 83 12 65
2024 None of the above 34 42 8 6 10 1 0 76 16 180
2022 Client contact centre 35 45 9 6 4 0 0 81 10 45
2022 Compliance, inspection and enforcement 38 36 7 7 12 0 0 74 19 15
2022 Communications or public affairs 30 54 6 7 3 0 0 84 10 45
2022 Security 44 34 6 0 15 0 0 78 15 20
2022 Science and technology 32 45 11 8 4 0 0 77 12 1270
2022 Library services 50 34 3 14 0 0 0 83 14 30
2022 Legal services 53 47 0 0 0 0 0 100 0 15
2022 Administration and operations 39 42 11 6 2 0 0 82 8 250
2022 Human resources 54 40 2 1 3 0 0 94 4 90
2022 Financial management 52 40 5 3 0 0 0 92 3 65
2022 Procurement 40 48 5 8 0 0 0 87 8 35
2022 Real property 20 55 9 14 1 0 0 75 16 65
2022 Material management 19 55 0 10 15 0 0 74 26 10
2022 Information management 29 55 6 7 4 0 0 84 10 30
2022 Information technology 37 35 11 10 8 0 0 72 17 130
2022 Internal audit 54 46 0 0 0 0 0 100 0 15
2022 Evaluation 28 57 8 7 0 0 0 85 7 35
2022 Data sciences 29 48 8 14 1 0 0 77 16 55
2022 Policy 41 50 0 7 2 0 0 91 9 45
2022 Project management 26 49 13 9 3 0 0 75 12 170
2022 Other services to the public 49 32 11 4 4 0 0 82 8 50
2022 None of the above 32 43 12 8 4 1 0 76 13 170
2020 Client contact centre 45 45 7 0 2 0 0 91 2 35
2020 Compliance, inspection and enforcement 37 49 14 0 0 0 0 86 0 20
2020 Communications or public affairs 37 45 9 5 4 0 0 82 9 55
2020 Security 57 31 5 4 4 0 0 87 8 20
2020 Science and technology 31 44 13 9 2 0 0 76 12 1275
2020 Library services 47 48 5 0 0 0 0 95 0 30
2020 Administration and operations 39 43 10 6 2 0 0 82 8 230
2020 Human resources 53 40 4 2 1 0 0 93 3 105
2020 Financial management 46 39 11 3 1 0 0 85 4 65
2020 Procurement 25 51 13 7 4 0 0 76 11 20
2020 Real property 25 47 12 11 5 0 0 73 15 50
2020 Material management 20 56 11 13 0 0 0 76 13 15
2020 Information management 33 42 10 14 0 0 0 76 14 30
2020 Information technology 26 41 14 13 6 0 0 67 19 130
2020 Internal audit 65 17 17 0 0 0 0 83 0 10
2020 Evaluation 50 37 6 6 0 0 0 87 6 30
2020 Data sciences 45 33 7 12 3 0 0 78 15 35
2020 Policy 29 49 9 10 3 0 0 78 14 55
2020 Project management 37 40 11 6 3 2 0 79 10 155
2020 Other services to the public 27 51 14 7 2 0 0 77 8 55
2020 None of the above 32 42 10 12 4 0 1 75 15 130
2019 Client contact centre 40 39 12 7 2 0 0 79 9 35
2019 Compliance, inspection and enforcement 42 33 13 13 0 0 0 75 13 20
2019 Communications or public affairs 29 43 15 8 5 0 0 72 13 50
2019 Security 47 43 10 0 0 0 0 90 0 20
2019 Science and technology 30 44 14 10 3 0 0 73 13 1185
2019 Library services 43 40 12 5 0 0 0 83 5 40
2019 Legal services 27 48 15 0 10 0 0 75 10 10
2019 Administration and operations 35 39 13 9 3 1 0 74 13 230
2019 Human resources 49 42 7 1 0 0 0 92 1 90
2019 Financial management 42 45 9 2 2 0 0 87 5 70
2019 Procurement 26 43 21 10 0 0 0 69 10 20
2019 Real property 41 35 14 8 2 0 0 76 10 30
2019 Material management 47 33 9 11 0 0 0 80 11 15
2019 Information management 34 45 8 13 0 0 0 79 13 30
2019 Information technology 29 38 15 14 4 0 0 66 18 110
2019 Evaluation 28 48 13 11 0 0 0 76 11 25
2019 Data sciences 44 26 13 14 2 0 0 71 16 40
2019 Policy 45 43 3 8 0 0 0 89 8 35
2019 Project management 25 41 18 15 1 0 0 66 16 140
2019 Other services to the public 46 37 10 7 0 0 0 83 7 45
2019 None of the above 32 38 11 10 9 0 0 70 19 165

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 50 6 0 3 0 0 91 3 35
2024 Intelligence analysts 49 51 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 51 38 5 5 0 0 0 90 5 15
2024 Communications or public affairs 34 56 3 5 0 0 2 92 5 55
2024 Security 74 21 5 0 0 0 0 95 0 15
2024 Science and technology 43 39 10 6 3 0 0 82 8 1255
2024 Library services 43 38 4 11 4 0 0 81 16 25
2024 Legal services 56 44 0 0 0 0 0 100 0 10
2024 Administration and operations 49 38 9 3 1 1 0 87 3 240
2024 Human resources 59 27 10 4 0 0 0 86 4 105
2024 Financial management 62 30 6 2 0 0 0 92 2 70
2024 Procurement 41 51 6 3 0 0 0 92 3 35
2024 Real property 59 33 6 2 0 0 0 93 2 60
2024 Information management 44 50 0 7 0 0 0 93 7 20
2024 Information technology 50 36 9 4 2 0 0 85 6 155
2024 Evaluation 48 42 3 3 3 0 0 90 7 25
2024 Data sciences 42 44 8 4 2 0 0 86 6 40
2024 Policy 62 17 5 4 12 0 0 79 16 50
2024 Project management 54 34 7 4 1 0 0 88 5 155
2024 Other services to the public 65 26 1 3 5 0 0 91 8 65
2024 None of the above 44 32 11 4 9 1 0 76 13 175
2022 Client contact centre 42 48 9 2 0 0 0 89 2 45
2022 Compliance, inspection and enforcement 55 30 14 0 0 0 0 86 0 15
2022 Communications or public affairs 49 34 5 10 2 0 0 83 12 45
2022 Security 64 15 11 6 4 0 0 79 10 20
2022 Science and technology 42 39 11 6 2 0 0 81 8 1270
2022 Library services 49 45 3 0 3 0 0 94 3 30
2022 Legal services 62 38 0 0 0 0 0 100 0 15
2022 Administration and operations 54 33 8 5 0 0 0 87 5 250
2022 Human resources 64 30 5 0 1 0 0 94 1 90
2022 Financial management 67 31 2 0 0 0 0 98 0 65
2022 Procurement 63 35 2 0 0 0 0 98 0 35
2022 Real property 45 42 9 3 0 0 0 87 3 65
2022 Material management 44 29 8 0 20 0 0 73 20 10
2022 Information management 35 51 11 4 0 0 0 86 4 30
2022 Information technology 49 36 6 6 1 1 0 86 8 130
2022 Internal audit 81 19 0 0 0 0 0 100 0 15
2022 Evaluation 47 39 8 5 0 0 0 87 5 35
2022 Data sciences 42 42 9 6 2 0 0 83 8 55
2022 Policy 77 18 0 4 0 0 0 96 4 45
2022 Project management 38 44 13 3 2 0 0 83 5 170
2022 Other services to the public 62 25 9 2 2 0 0 87 4 50
2022 None of the above 46 38 10 5 1 1 0 85 6 170
2020 Client contact centre 45 50 2 0 2 0 0 95 2 35
2020 Compliance, inspection and enforcement 66 29 5 0 0 0 0 95 0 20
2020 Communications or public affairs 53 38 6 4 0 0 0 91 4 55
2020 Security 73 17 10 0 0 0 0 90 0 20
2020 Science and technology 43 40 10 6 2 0 0 83 7 1275
2020 Library services 49 38 13 0 0 0 0 87 0 30
2020 Administration and operations 50 37 9 3 1 0 0 88 4 230
2020 Human resources 62 34 4 0 0 0 0 96 0 100
2020 Financial management 66 26 4 1 3 0 0 92 4 65
2020 Procurement 46 46 7 0 0 0 0 93 0 20
2020 Real property 47 35 9 7 2 0 0 82 9 50
2020 Material management 66 28 0 7 0 0 0 93 7 15
2020 Information management 52 38 10 0 0 0 0 90 0 30
2020 Information technology 39 47 8 4 3 0 0 85 7 130
2020 Internal audit 74 26 0 0 0 0 0 100 0 10
2020 Evaluation 37 60 0 3 0 0 0 97 3 30
2020 Data sciences 54 27 9 7 2 0 0 81 10 35
2020 Policy 50 42 7 2 0 0 0 91 2 55
2020 Project management 50 39 5 5 1 1 0 89 6 155
2020 Other services to the public 56 39 2 3 0 0 0 95 3 55
2020 None of the above 50 31 10 4 4 0 1 82 8 130
2019 Client contact centre 48 34 12 4 2 0 0 82 6 35
2019 Compliance, inspection and enforcement 55 31 13 0 0 0 0 87 0 20
2019 Communications or public affairs 35 51 8 5 2 0 0 85 7 50
2019 Security 45 45 4 6 0 0 0 90 6 25
2019 Science and technology 37 40 13 8 2 0 0 77 10 1180
2019 Library services 46 42 12 0 0 0 0 88 0 40
2019 Legal services 37 28 25 10 0 0 0 65 10 10
2019 Administration and operations 51 34 9 4 1 1 0 86 4 230
2019 Human resources 58 34 8 0 0 0 0 92 0 90
2019 Financial management 54 42 4 0 0 0 0 96 0 70
2019 Procurement 26 53 21 0 0 0 0 79 0 20
2019 Real property 42 34 22 0 2 0 0 76 2 30
2019 Material management 56 29 15 0 0 0 0 85 0 15
2019 Information management 37 40 8 13 3 0 0 76 16 30
2019 Information technology 43 39 9 6 3 0 0 82 10 115
2019 Evaluation 28 68 4 0 0 0 0 96 0 25
2019 Data sciences 36 38 14 7 4 0 0 75 11 40
2019 Policy 63 31 3 3 0 0 0 95 3 35
2019 Project management 43 32 19 5 1 0 0 75 6 135
2019 Other services to the public 58 27 12 2 0 0 0 85 2 45
2019 None of the above 40 36 11 6 6 1 0 77 13 165

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 38 14 6 6 0 0 74 12 35
2024 Intelligence analysts 31 47 22 0 0 0 0 78 0 10
2024 Compliance, inspection and enforcement 58 25 11 6 0 0 0 83 6 15
2024 Communications or public affairs 28 48 11 5 7 2 0 77 12 55
2024 Security 45 35 12 5 4 0 0 80 8 15
2024 Science and technology 32 40 12 10 6 0 0 72 16 1260
2024 Library services 23 46 27 4 0 0 0 69 4 25
2024 Legal services 57 16 27 0 0 0 0 73 0 10
2024 Administration and operations 43 33 15 6 2 0 0 76 8 240
2024 Human resources 45 35 10 5 5 0 0 80 10 105
2024 Financial management 50 37 8 3 2 0 0 87 5 70
2024 Procurement 23 28 23 21 6 0 0 50 27 35
2024 Real property 50 26 13 8 3 0 0 76 11 60
2024 Information management 28 61 7 0 4 0 0 89 4 20
2024 Information technology 42 34 12 7 5 0 0 76 12 155
2024 Evaluation 35 44 7 3 11 0 0 79 14 25
2024 Data sciences 30 47 13 6 4 0 0 77 10 40
2024 Policy 51 27 5 2 15 0 0 79 16 50
2024 Project management 38 38 11 8 4 0 0 76 13 155
2024 Other services to the public 58 23 6 6 7 0 0 81 13 65
2024 None of the above 30 40 12 8 10 1 0 71 17 180
2022 Client contact centre 37 43 14 2 4 0 0 80 6 45
2022 Compliance, inspection and enforcement 46 36 4 13 0 0 0 82 13 15
2022 Communications or public affairs 42 41 7 7 2 0 0 84 9 45
2022 Security 51 29 4 15 0 0 0 80 15 20
2022 Science and technology 34 37 13 10 6 0 0 71 16 1270
2022 Library services 35 45 13 4 3 0 0 81 7 30
2022 Legal services 43 57 0 0 0 0 0 100 0 15
2022 Administration and operations 48 28 11 10 3 0 0 76 13 250
2022 Human resources 48 31 8 9 5 0 0 78 14 90
2022 Financial management 55 34 8 1 1 0 0 89 3 65
2022 Procurement 39 37 16 8 0 0 0 76 8 35
2022 Real property 27 44 13 4 9 2 0 73 13 65
2022 Material management 35 10 28 19 8 0 0 45 27 10
2022 Information management 32 53 6 9 0 0 0 85 9 30
2022 Information technology 39 37 12 8 4 0 0 76 12 130
2022 Internal audit 68 27 5 0 0 0 0 95 0 15
2022 Evaluation 41 34 13 5 7 0 0 75 12 35
2022 Data sciences 42 31 11 9 6 0 0 73 15 55
2022 Policy 38 36 12 9 5 0 0 74 14 45
2022 Project management 38 27 16 15 5 0 0 65 19 170
2022 Other services to the public 44 32 9 12 4 0 0 76 15 50
2022 None of the above 30 36 16 7 8 2 0 68 16 170
2020 Client contact centre 38 43 14 2 2 0 0 81 5 35
2020 Compliance, inspection and enforcement 54 40 5 0 0 0 0 95 0 20
2020 Communications or public affairs 37 43 7 8 5 0 0 80 13 55
2020 Security 61 35 5 0 0 0 0 95 0 20
2020 Science and technology 33 40 14 8 4 0 0 74 11 1275
2020 Library services 37 44 19 0 0 0 0 81 0 30
2020 Administration and operations 44 34 12 7 3 0 0 78 10 235
2020 Human resources 48 34 11 5 1 0 0 82 7 105
2020 Financial management 52 34 8 5 0 0 0 86 5 65
2020 Procurement 33 41 7 15 3 0 0 74 19 20
2020 Real property 33 35 14 3 15 0 0 68 18 50
2020 Material management 35 47 7 7 5 0 0 82 11 15
2020 Information management 42 34 10 12 2 0 0 76 14 30
2020 Information technology 36 35 14 9 5 0 0 71 15 130
2020 Internal audit 67 33 0 0 0 0 0 100 0 10
2020 Evaluation 44 47 3 6 0 0 0 91 6 30
2020 Data sciences 49 30 14 5 2 0 0 79 7 35
2020 Policy 36 46 10 3 5 0 0 82 8 55
2020 Project management 46 30 12 7 4 1 0 77 11 155
2020 Other services to the public 37 36 12 12 4 0 0 73 15 55
2020 None of the above 33 37 12 14 5 0 0 70 19 130
2019 Client contact centre 33 53 8 0 6 0 0 86 6 35
2019 Compliance, inspection and enforcement 49 34 9 8 0 0 0 83 8 20
2019 Communications or public affairs 28 34 16 15 7 0 0 62 22 50
2019 Security 60 27 4 9 0 0 0 87 9 25
2019 Science and technology 32 40 14 9 5 0 0 72 14 1185
2019 Library services 30 53 10 5 2 0 0 83 7 40
2019 Legal services 38 28 15 10 9 0 0 66 19 10
2019 Administration and operations 41 37 10 7 5 1 0 78 12 230
2019 Human resources 44 34 11 11 1 0 0 78 11 90
2019 Financial management 46 33 16 4 1 0 0 79 5 70
2019 Procurement 22 34 18 17 9 0 0 56 26 20
2019 Real property 28 55 6 9 2 0 0 83 11 30
2019 Material management 47 34 9 10 0 0 0 81 10 15
2019 Information management 36 31 13 17 3 0 0 67 20 30
2019 Information technology 35 39 11 8 8 0 0 74 15 115
2019 Evaluation 36 41 5 5 9 5 0 81 14 20
2019 Data sciences 44 35 9 7 4 0 0 79 11 40
2019 Policy 54 28 6 9 3 0 0 83 12 35
2019 Project management 31 35 15 15 5 0 0 66 19 140
2019 Other services to the public 37 30 22 11 0 0 0 67 11 45
2019 None of the above 34 28 16 10 12 1 0 62 22 165

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 30 0 3 3 0 0 94 6 35
2024 Intelligence analysts 72 28 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 52 36 12 0 0 0 0 88 0 15
2024 Communications or public affairs 39 40 12 7 0 0 2 80 7 55
2024 Security 53 18 29 0 0 0 0 71 0 15
2024 Science and technology 55 33 7 3 1 0 0 89 4 1260
2024 Library services 31 50 16 4 0 0 0 81 4 25
2024 Legal services 58 33 8 0 0 0 0 92 0 10
2024 Administration and operations 52 31 13 3 1 0 0 83 4 240
2024 Human resources 54 29 10 6 1 1 0 84 7 105
2024 Financial management 60 36 4 0 0 0 0 96 0 70
2024 Procurement 35 39 17 4 5 0 0 74 9 35
2024 Real property 62 25 12 2 0 0 0 86 2 60
2024 Information management 56 38 5 0 0 0 0 95 0 20
2024 Information technology 54 27 11 4 3 0 1 82 7 155
2024 Evaluation 40 51 0 3 3 3 0 93 7 25
2024 Data sciences 57 29 4 0 10 0 0 86 10 40
2024 Policy 71 20 3 2 5 0 0 91 7 50
2024 Project management 56 34 6 4 1 0 0 90 4 155
2024 Other services to the public 72 19 4 3 2 0 0 91 5 65
2024 None of the above 52 33 6 5 3 1 0 86 8 175
2022 Client contact centre 67 22 9 3 0 0 0 89 3 45
2022 Compliance, inspection and enforcement 62 24 13 0 0 0 0 87 0 15
2022 Communications or public affairs 46 38 7 9 0 0 0 84 9 45
2022 Security 72 13 8 6 0 0 0 85 6 20
2022 Science and technology 56 33 8 2 0 0 0 89 3 1270
2022 Library services 63 25 12 0 0 0 0 88 0 30
2022 Legal services 61 39 0 0 0 0 0 100 0 15
2022 Administration and operations 55 31 10 3 1 0 0 86 4 250
2022 Human resources 64 30 4 2 0 0 0 94 2 90
2022 Financial management 64 30 6 0 0 0 0 94 0 65
2022 Procurement 60 30 7 3 0 0 0 90 3 35
2022 Real property 62 29 6 3 0 0 0 91 3 65
2022 Material management 54 12 26 0 9 0 0 65 9 10
2022 Information management 38 46 3 10 0 0 3 87 10 30
2022 Information technology 56 30 6 6 2 0 0 86 9 130
2022 Internal audit 72 28 0 0 0 0 0 100 0 15
2022 Evaluation 39 43 14 5 0 0 0 82 5 35
2022 Data sciences 56 35 8 1 0 0 0 91 1 55
2022 Policy 69 24 3 2 2 0 0 93 4 45
2022 Project management 55 31 10 2 3 0 0 85 5 170
2022 Other services to the public 76 22 2 0 0 0 0 98 0 50
2022 None of the above 51 36 8 2 3 0 0 87 5 170
2020 Client contact centre 56 32 7 2 2 0 0 88 5 35
2020 Compliance, inspection and enforcement 62 32 5 0 0 0 0 95 0 20
2020 Communications or public affairs 45 44 9 2 0 0 0 89 2 50
2020 Security 74 21 5 0 0 0 0 95 0 20
2020 Science and technology 57 33 7 2 1 0 0 90 3 1275
2020 Library services 62 36 3 0 0 0 0 97 0 30
2020 Administration and operations 59 30 8 3 0 0 0 89 3 235
2020 Human resources 65 28 7 0 0 0 0 93 0 100
2020 Financial management 64 34 0 1 1 0 0 97 3 65
2020 Procurement 45 43 11 0 0 0 0 89 0 20
2020 Real property 59 31 7 3 0 0 0 90 3 50
2020 Material management 66 17 17 0 0 0 0 83 0 15
2020 Information management 71 27 0 2 0 0 0 98 2 30
2020 Information technology 53 30 12 5 0 0 0 83 5 130
2020 Internal audit 83 17 0 0 0 0 0 100 0 10
2020 Evaluation 53 38 9 0 0 0 0 91 0 30
2020 Data sciences 73 17 7 0 3 0 0 90 3 35
2020 Policy 56 32 9 0 3 0 0 88 3 55
2020 Project management 56 32 9 2 1 0 0 88 3 155
2020 Other services to the public 63 28 5 2 2 0 0 91 4 55
2020 None of the above 60 28 6 4 2 0 0 88 6 130
2019 Client contact centre 58 40 0 0 2 0 0 98 2 35
2019 Compliance, inspection and enforcement 66 22 9 4 0 0 0 87 4 20
2019 Communications or public affairs 43 39 13 4 2 0 0 82 5 50
2019 Security 84 12 4 0 0 0 0 96 0 25
2019 Science and technology 56 33 8 3 1 0 0 89 3 1180
2019 Library services 54 36 10 0 0 0 0 90 0 40
2019 Legal services 38 62 0 0 0 0 0 100 0 10
2019 Administration and operations 65 26 5 3 1 1 0 91 4 230
2019 Human resources 52 36 6 5 1 0 0 89 6 90
2019 Financial management 60 28 12 0 0 0 0 88 0 70
2019 Procurement 52 40 9 0 0 0 0 91 0 20
2019 Real property 41 53 7 0 0 0 0 93 0 30
2019 Material management 87 13 0 0 0 0 0 100 0 15
2019 Information management 57 25 10 7 0 0 0 82 7 30
2019 Information technology 52 28 16 0 3 0 0 80 3 110
2019 Evaluation 60 28 8 3 0 0 0 89 3 25
2019 Data sciences 71 20 7 0 2 0 0 91 2 40
2019 Policy 64 31 3 3 0 0 0 95 3 35
2019 Project management 46 40 7 6 1 0 0 85 8 135
2019 Other services to the public 78 12 10 0 0 0 0 90 0 45
2019 None of the above 60 26 7 5 2 0 0 86 6 165

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 41 9 6 3 0 0 82 9 35
2024 Intelligence analysts 54 37 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 46 49 0 5 0 0 0 95 5 15
2024 Communications or public affairs 18 53 14 10 5 2 0 72 15 55
2024 Security 46 42 4 5 4 0 0 88 8 15
2024 Science and technology 31 40 14 10 5 0 0 71 15 1260
2024 Library services 24 61 4 11 0 0 0 85 11 25
2024 Legal services 25 66 0 9 0 0 0 91 9 10
2024 Administration and operations 42 34 13 10 1 0 0 76 11 240
2024 Human resources 40 33 15 9 4 0 0 73 12 105
2024 Financial management 43 37 13 6 1 0 0 80 7 70
2024 Procurement 21 31 28 7 12 0 0 52 20 35
2024 Real property 56 28 14 2 0 0 0 84 2 60
2024 Information management 12 77 7 4 0 0 0 89 4 20
2024 Information technology 38 40 11 6 5 0 0 78 11 155
2024 Evaluation 32 35 33 0 0 0 0 67 0 25
2024 Data sciences 37 50 8 2 2 0 0 88 4 40
2024 Policy 45 26 3 11 15 0 0 71 26 50
2024 Project management 38 37 11 12 3 0 0 74 15 155
2024 Other services to the public 39 39 8 11 3 0 0 77 14 65
2024 None of the above 34 31 15 11 7 1 0 66 19 175
2022 Client contact centre 40 32 20 2 6 0 0 72 8 45
2022 Compliance, inspection and enforcement 47 23 13 17 0 0 0 70 17 15
2022 Communications or public affairs 30 37 14 14 4 0 0 68 18 45
2022 Security 57 23 4 0 15 0 0 80 15 20
2022 Science and technology 32 40 14 9 6 0 0 72 15 1265
2022 Library services 25 48 9 12 6 0 0 73 18 30
2022 Legal services 52 31 11 6 0 0 0 83 6 15
2022 Administration and operations 43 36 10 6 6 0 0 78 12 250
2022 Human resources 46 30 11 5 8 0 0 76 12 90
2022 Financial management 47 39 8 4 1 0 0 86 6 65
2022 Procurement 31 33 22 14 0 0 0 64 14 35
2022 Real property 39 42 9 6 4 0 0 81 10 65
2022 Material management 46 20 9 18 8 0 0 65 26 10
2022 Information management 26 47 21 3 4 0 0 73 7 30
2022 Information technology 36 37 10 10 6 0 0 73 16 130
2022 Internal audit 55 39 6 0 0 0 0 94 0 15
2022 Evaluation 30 40 20 0 10 0 0 71 10 35
2022 Data sciences 43 31 13 11 1 2 0 75 12 55
2022 Policy 52 35 4 4 5 0 0 87 9 45
2022 Project management 38 35 10 11 6 0 0 73 17 170
2022 Other services to the public 31 34 16 10 9 0 0 65 19 50
2022 None of the above 31 41 9 11 7 0 0 73 18 170
2020 Client contact centre 31 49 13 5 2 0 0 79 7 35
2020 Compliance, inspection and enforcement 55 37 4 4 0 0 0 92 4 20
2020 Communications or public affairs 27 54 10 5 4 0 0 81 9 55
2020 Security 48 44 4 4 0 0 0 92 4 20
2020 Science and technology 36 40 12 9 3 0 0 76 12 1275
2020 Library services 42 30 20 6 3 0 0 71 9 30
2020 Administration and operations 42 39 14 5 1 0 0 81 6 235
2020 Human resources 52 34 5 9 1 0 0 85 9 100
2020 Financial management 48 33 12 4 1 0 1 83 6 65
2020 Procurement 30 44 5 15 7 0 0 73 22 20
2020 Real property 35 36 11 13 5 0 0 72 18 50
2020 Material management 41 30 7 17 5 0 0 71 22 15
2020 Information management 23 50 12 10 5 0 0 73 14 30
2020 Information technology 37 30 15 11 6 0 0 67 18 130
2020 Internal audit 74 17 0 9 0 0 0 91 9 10
2020 Evaluation 31 34 21 14 0 0 0 65 14 30
2020 Data sciences 45 32 12 9 2 0 0 76 11 35
2020 Policy 39 44 12 4 2 0 0 83 6 55
2020 Project management 42 39 12 4 3 0 0 81 7 155
2020 Other services to the public 38 35 12 9 6 0 0 72 16 55
2020 None of the above 30 41 10 13 6 0 0 71 19 130
2019 Client contact centre 39 26 26 5 4 0 0 65 9 35
2019 Compliance, inspection and enforcement 38 40 14 8 0 0 0 77 8 20
2019 Communications or public affairs 25 47 7 17 4 0 0 72 21 50
2019 Security 61 36 4 0 0 0 0 96 0 25
2019 Science and technology 32 40 14 9 5 0 0 72 14 1180
2019 Library services 28 43 14 5 10 0 0 71 15 40
2019 Legal services 28 38 25 9 0 0 0 66 9 10
2019 Administration and operations 41 38 12 6 4 1 0 79 10 230
2019 Human resources 45 29 21 3 2 0 0 74 5 90
2019 Financial management 37 40 22 0 1 0 0 77 1 70
2019 Procurement 22 31 17 17 13 0 0 53 30 20
2019 Real property 28 25 19 25 2 0 0 54 27 30
2019 Material management 67 23 6 4 0 0 0 90 4 15
2019 Information management 39 37 14 10 0 0 0 76 10 30
2019 Information technology 36 42 12 5 5 0 0 77 10 115
2019 Evaluation 29 51 11 8 0 0 0 81 8 25
2019 Data sciences 45 34 5 9 7 0 0 79 16 40
2019 Policy 58 27 3 12 0 0 0 85 12 35
2019 Project management 27 43 14 10 5 1 0 71 15 135
2019 Other services to the public 28 39 14 14 4 0 0 67 19 45
2019 None of the above 33 40 12 8 7 0 0 73 16 165

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 34 9 6 6 0 0 79 11 35
2024 Intelligence analysts 53 47 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 42 38 14 0 5 0 0 80 5 15
2024 Communications or public affairs 23 49 13 8 7 0 0 72 14 55
2024 Security 32 31 16 17 4 0 0 63 21 15
2024 Science and technology 40 37 11 8 4 0 0 77 12 1260
2024 Library services 32 61 4 4 0 0 0 93 4 25
2024 Legal services 41 42 0 18 0 0 0 82 18 10
2024 Administration and operations 49 33 10 5 2 0 0 83 7 240
2024 Human resources 43 32 14 7 4 0 0 75 11 105
2024 Financial management 47 36 13 4 0 0 0 83 4 70
2024 Procurement 11 47 25 7 9 0 0 58 17 35
2024 Real property 54 22 17 7 0 0 0 76 7 60
2024 Information management 43 53 4 0 0 0 0 96 0 20
2024 Information technology 42 30 14 6 8 0 1 72 14 155
2024 Evaluation 37 29 31 3 0 0 0 66 3 25
2024 Data sciences 56 28 7 5 4 0 0 84 10 40
2024 Policy 50 31 8 9 2 0 0 81 11 50
2024 Project management 41 34 15 4 5 1 0 76 9 155
2024 Other services to the public 49 31 7 10 3 0 0 80 14 65
2024 None of the above 35 35 13 6 10 1 0 71 16 175
2022 Client contact centre 48 23 18 2 9 0 0 71 11 45
2022 Compliance, inspection and enforcement 52 31 4 13 0 0 0 82 13 15
2022 Communications or public affairs 38 41 11 9 2 0 0 79 11 45
2022 Security 57 27 6 0 10 0 0 84 10 20
2022 Science and technology 40 35 13 7 5 0 0 75 12 1270
2022 Library services 34 36 24 3 3 0 0 70 6 30
2022 Legal services 53 30 11 6 0 0 0 83 6 15
2022 Administration and operations 50 30 9 6 4 0 0 81 10 250
2022 Human resources 40 38 14 4 3 0 1 79 7 90
2022 Financial management 48 32 16 3 0 0 0 80 3 65
2022 Procurement 42 30 17 12 0 0 0 72 12 35
2022 Real property 36 47 7 3 8 0 0 82 11 65
2022 Material management 54 8 21 10 8 0 0 61 18 10
2022 Information management 28 61 5 3 4 0 0 88 6 30
2022 Information technology 42 33 10 11 5 0 0 75 15 130
2022 Internal audit 72 28 0 0 0 0 0 100 0 15
2022 Evaluation 31 44 10 8 7 0 0 75 15 35
2022 Data sciences 49 30 7 8 5 2 0 80 13 55
2022 Policy 51 29 12 8 0 0 0 80 8 45
2022 Project management 41 31 16 6 6 0 0 72 12 170
2022 Other services to the public 44 34 13 8 2 0 0 78 9 50
2022 None of the above 35 41 11 8 5 0 0 77 13 170
2020 Client contact centre 46 35 9 7 3 0 0 81 10 35
2020 Compliance, inspection and enforcement 48 37 14 0 0 0 0 86 0 20
2020 Communications or public affairs 28 55 5 8 4 0 0 83 11 55
2020 Security 56 40 0 4 0 0 0 96 4 20
2020 Science and technology 42 35 13 7 3 0 0 77 10 1275
2020 Library services 37 44 8 12 0 0 0 80 12 30
2020 Administration and operations 42 39 12 6 1 0 0 81 7 235
2020 Human resources 46 34 11 7 1 0 0 80 8 100
2020 Financial management 51 31 13 4 1 0 0 81 5 65
2020 Procurement 26 45 11 10 8 0 0 71 18 20
2020 Real property 37 31 12 11 8 0 0 69 19 50
2020 Material management 48 23 17 0 11 0 0 71 11 15
2020 Information management 61 17 12 5 5 0 0 78 10 30
2020 Information technology 35 33 18 8 5 0 0 68 14 130
2020 Internal audit 74 9 17 0 0 0 0 83 0 10
2020 Evaluation 33 51 9 3 3 0 0 85 6 30
2020 Data sciences 55 33 2 5 5 0 0 88 9 35
2020 Policy 47 29 12 8 3 0 0 76 12 55
2020 Project management 50 31 12 6 3 0 0 80 8 155
2020 Other services to the public 47 30 7 10 5 0 0 77 15 55
2020 None of the above 43 28 12 8 8 0 0 72 16 130
2019 Client contact centre 42 28 23 5 2 0 0 70 7 35
2019 Compliance, inspection and enforcement 49 43 0 8 0 0 0 92 8 20
2019 Communications or public affairs 28 40 7 18 7 0 0 68 25 50
2019 Security 64 32 4 0 0 0 0 96 0 25
2019 Science and technology 41 33 14 7 5 0 0 74 12 1185
2019 Library services 24 35 22 15 2 2 0 60 18 40
2019 Legal services 28 56 15 0 0 0 0 85 0 10
2019 Administration and operations 50 30 10 5 4 0 0 81 9 230
2019 Human resources 45 34 16 6 0 0 0 78 6 90
2019 Financial management 46 34 17 3 0 0 0 80 3 70
2019 Procurement 30 31 17 9 13 0 0 62 21 20
2019 Real property 32 27 21 20 0 0 0 59 20 30
2019 Material management 64 26 10 0 0 0 0 90 0 15
2019 Information management 42 31 18 5 3 0 0 74 8 30
2019 Information technology 38 33 17 4 8 0 0 71 12 115
2019 Evaluation 28 44 24 0 4 0 0 72 4 25
2019 Data sciences 64 18 5 9 4 0 0 82 14 40
2019 Policy 52 36 6 6 0 0 0 88 6 35
2019 Project management 33 35 18 9 4 0 0 69 13 140
2019 Other services to the public 32 34 19 13 2 0 0 66 15 45
2019 None of the above 35 35 14 8 7 0 1 71 15 165

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 31 8 3 6 0 0 83 9 35
2024 Intelligence analysts 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 36 46 7 11 0 0 0 82 11 15
2024 Communications or public affairs 31 41 12 8 9 0 0 72 17 55
2024 Security 32 39 17 8 4 0 0 72 12 15
2024 Science and technology 31 37 16 10 5 0 1 68 15 1260
2024 Library services 27 51 11 5 6 0 0 78 10 25
2024 Legal services 42 31 27 0 0 0 0 73 0 10
2024 Administration and operations 41 41 12 5 1 0 0 81 6 240
2024 Human resources 54 27 8 8 3 0 0 81 10 105
2024 Financial management 48 36 12 4 0 0 0 84 4 70
2024 Procurement 18 47 27 3 6 0 0 65 8 35
2024 Real property 43 29 23 3 1 0 0 72 5 60
2024 Information management 38 57 0 4 0 0 0 96 4 20
2024 Information technology 42 30 13 8 5 0 1 73 14 155
2024 Evaluation 24 54 3 11 7 0 0 78 18 25
2024 Data sciences 25 37 24 9 4 0 0 62 14 40
2024 Policy 47 36 6 7 4 0 0 83 11 50
2024 Project management 41 36 14 7 2 0 0 77 9 155
2024 Other services to the public 57 25 3 7 8 0 0 81 15 60
2024 None of the above 29 41 12 8 8 1 0 71 16 180
2022 Client contact centre 50 30 12 7 2 0 0 79 9 45
2022 Compliance, inspection and enforcement 34 31 6 25 4 0 0 64 30 15
2022 Communications or public affairs 38 40 12 9 0 0 0 79 9 45
2022 Security 50 35 4 4 6 0 0 86 10 20
2022 Science and technology 30 37 16 9 6 1 1 68 15 1270
2022 Library services 44 33 16 6 0 0 0 78 6 30
2022 Legal services 45 16 24 15 0 0 0 61 15 15
2022 Administration and operations 48 33 9 6 4 1 0 81 10 250
2022 Human resources 48 37 7 7 1 0 0 85 8 90
2022 Financial management 50 44 5 2 0 0 0 94 2 65
2022 Procurement 40 38 20 3 0 0 0 78 3 35
2022 Real property 22 52 10 10 5 1 0 75 15 65
2022 Material management 46 8 28 10 8 0 0 54 18 10
2022 Information management 27 61 6 3 4 0 0 88 6 30
2022 Information technology 36 37 10 11 4 1 2 75 16 130
2022 Internal audit 62 34 0 5 0 0 0 95 5 15
2022 Evaluation 33 39 10 5 10 0 2 74 15 35
2022 Data sciences 33 30 13 6 9 2 7 70 17 55
2022 Policy 49 23 14 11 3 0 0 73 13 45
2022 Project management 36 36 12 11 3 0 1 73 14 170
2022 Other services to the public 49 34 8 6 4 0 0 83 9 50
2022 None of the above 30 41 18 6 4 0 0 71 11 170
2020 Client contact centre 45 41 7 5 3 0 0 86 7 35
2020 Compliance, inspection and enforcement 45 41 5 9 0 0 0 86 9 20
2020 Communications or public affairs 43 36 12 7 2 0 0 79 9 55
2020 Security 52 39 5 0 4 0 0 91 4 20
2020 Science and technology 30 44 15 7 2 1 1 76 9 1270
2020 Library services 36 53 8 3 0 0 0 89 3 30
2020 Administration and operations 44 41 8 5 2 0 0 85 6 230
2020 Human resources 45 39 13 3 1 0 0 84 4 100
2020 Financial management 59 38 1 1 0 0 0 97 1 65
2020 Procurement 37 45 7 7 4 0 0 82 11 20
2020 Real property 28 46 12 9 5 0 0 74 14 50
2020 Material management 48 34 18 0 0 0 0 82 0 15
2020 Information management 37 46 15 2 0 0 0 83 2 30
2020 Information technology 27 43 13 10 6 1 0 71 16 130
2020 Internal audit 74 17 9 0 0 0 0 91 0 10
2020 Evaluation 48 39 9 3 0 0 0 88 3 30
2020 Data sciences 47 30 11 12 0 0 0 76 12 35
2020 Policy 33 50 9 7 2 0 0 83 9 55
2020 Project management 41 35 14 6 3 0 0 76 9 155
2020 Other services to the public 36 47 7 10 0 0 0 83 10 55
2020 None of the above 31 42 18 7 2 0 0 74 9 125
2019 Client contact centre 45 42 5 5 4 0 0 86 9 35
2019 Compliance, inspection and enforcement 38 41 8 9 4 0 0 79 13 20
2019 Communications or public affairs 24 39 10 10 17 0 0 63 28 50
2019 Security 67 16 8 10 0 0 0 83 10 25
2019 Science and technology 28 41 18 9 2 1 1 70 11 1170
2019 Library services 37 38 7 15 0 2 0 77 15 40
2019 Legal services 0 45 38 17 0 0 0 45 17 10
2019 Administration and operations 43 36 11 5 4 1 0 79 10 225
2019 Human resources 42 44 9 5 0 0 0 86 5 90
2019 Financial management 54 36 6 4 0 0 0 90 4 70
2019 Procurement 18 57 21 4 0 0 0 74 4 20
2019 Real property 27 47 22 2 2 0 0 73 5 30
2019 Material management 42 53 4 0 0 0 0 96 0 15
2019 Information management 52 27 6 10 6 0 0 79 16 30
2019 Information technology 31 42 14 9 3 0 1 73 13 110
2019 Evaluation 31 37 11 8 13 0 0 68 21 25
2019 Data sciences 41 34 9 7 4 4 0 78 12 40
2019 Policy 42 40 6 11 0 0 0 83 11 35
2019 Project management 26 45 18 7 3 0 0 71 10 135
2019 Other services to the public 39 31 22 7 2 0 0 69 9 45
2019 None of the above 33 32 16 12 7 0 1 66 19 165

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 24 3 3 6 0 0 88 9 35
2024 Intelligence analysts 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 30 58 13 0 0 0 0 87 0 15
2024 Communications or public affairs 29 45 13 9 2 0 2 76 11 55
2024 Security 46 43 8 4 0 0 0 88 4 15
2024 Science and technology 46 37 10 5 2 0 0 83 7 1260
2024 Library services 31 53 11 5 0 0 0 84 5 25
2024 Legal services 66 25 8 0 0 0 0 92 0 10
2024 Administration and operations 43 38 13 5 1 0 0 82 5 240
2024 Human resources 46 33 12 7 3 0 0 79 10 105
2024 Financial management 55 41 4 0 0 0 0 96 0 70
2024 Procurement 22 46 20 6 3 0 3 70 8 35
2024 Real property 59 27 7 7 0 0 0 86 7 60
2024 Information management 42 49 5 0 4 0 0 91 4 20
2024 Information technology 49 33 11 5 2 0 0 82 7 155
2024 Evaluation 32 54 3 3 8 0 0 86 11 25
2024 Data sciences 40 40 6 12 2 0 0 80 14 40
2024 Policy 54 34 6 1 5 0 0 88 6 50
2024 Project management 45 42 7 4 1 0 0 88 5 155
2024 Other services to the public 65 21 3 9 1 0 0 87 10 65
2024 None of the above 44 37 9 5 4 1 0 82 9 180
2022 Client contact centre 53 29 13 4 0 0 0 82 4 45
2022 Compliance, inspection and enforcement 53 24 17 6 0 0 0 76 6 15
2022 Communications or public affairs 47 40 9 0 4 0 0 87 4 45
2022 Security 72 14 4 4 6 0 0 85 11 20
2022 Science and technology 45 39 10 5 1 0 0 84 6 1270
2022 Library services 47 38 12 3 0 0 0 85 3 30
2022 Legal services 55 39 0 6 0 0 0 94 6 15
2022 Administration and operations 49 36 10 5 1 0 0 84 6 250
2022 Human resources 59 31 7 2 1 0 0 90 3 90
2022 Financial management 66 28 4 2 0 0 0 94 2 65
2022 Procurement 52 33 12 3 0 0 0 85 3 35
2022 Real property 45 35 13 4 2 0 0 81 6 65
2022 Material management 45 12 36 8 0 0 0 56 8 10
2022 Information management 39 41 13 6 0 0 0 80 6 30
2022 Information technology 44 37 7 7 4 0 0 81 11 130
2022 Internal audit 63 37 0 0 0 0 0 100 0 15
2022 Evaluation 51 42 2 0 5 0 0 93 5 35
2022 Data sciences 51 38 4 3 2 2 0 91 5 55
2022 Policy 47 35 7 4 7 0 0 82 11 45
2022 Project management 48 37 9 3 3 0 0 85 6 170
2022 Other services to the public 66 21 11 0 2 0 0 87 2 50
2022 None of the above 40 41 10 5 4 1 0 81 9 170
2020 Client contact centre 50 37 7 4 2 0 0 86 7 35
2020 Compliance, inspection and enforcement 58 33 0 4 5 0 0 91 9 20
2020 Communications or public affairs 50 33 10 7 0 0 0 83 7 55
2020 Security 62 38 0 0 0 0 0 100 0 20
2020 Science and technology 51 37 8 3 1 0 0 88 4 1280
2020 Library services 53 42 5 0 0 0 0 95 0 30
2020 Administration and operations 54 36 5 4 1 0 0 90 5 235
2020 Human resources 54 39 5 1 1 0 0 93 2 105
2020 Financial management 64 23 8 4 1 0 0 87 5 65
2020 Procurement 42 43 15 0 0 0 0 85 0 20
2020 Real property 51 36 11 0 2 0 0 88 2 50
2020 Material management 71 17 11 0 0 0 0 89 0 15
2020 Information management 56 30 5 9 0 0 0 86 9 30
2020 Information technology 48 33 11 5 4 0 0 81 8 130
2020 Internal audit 74 17 9 0 0 0 0 91 0 10
2020 Evaluation 49 39 6 6 0 0 0 88 6 30
2020 Data sciences 62 31 2 0 5 0 0 93 5 35
2020 Policy 44 40 11 2 3 0 0 84 5 55
2020 Project management 52 37 6 3 2 0 0 88 6 155
2020 Other services to the public 60 28 8 4 0 0 0 88 4 55
2020 None of the above 54 28 9 7 2 0 0 82 9 130
2019 Client contact centre 45 48 5 0 2 0 0 93 2 35
2019 Compliance, inspection and enforcement 55 37 8 0 0 0 0 92 0 20
2019 Communications or public affairs 28 37 27 5 3 0 0 65 9 50
2019 Security 60 36 4 0 0 0 0 96 0 25
2019 Science and technology 48 38 9 4 1 0 0 86 5 1185
2019 Library services 43 42 15 0 0 0 0 85 0 40
2019 Legal services 28 63 9 0 0 0 0 91 0 10
2019 Administration and operations 55 31 7 3 2 1 0 87 5 230
2019 Human resources 47 37 11 4 2 0 0 84 6 90
2019 Financial management 57 35 6 2 0 0 0 92 2 70
2019 Procurement 35 65 0 0 0 0 0 100 0 20
2019 Real property 40 33 16 12 0 0 0 73 12 30
2019 Material management 76 20 4 0 0 0 0 96 0 15
2019 Information management 50 27 10 10 3 0 0 77 13 30
2019 Information technology 50 32 11 4 3 0 1 82 7 115
2019 Evaluation 32 50 14 0 0 4 0 86 0 25
2019 Data sciences 58 28 9 2 2 0 0 87 4 40
2019 Policy 53 35 3 9 0 0 0 89 9 35
2019 Project management 41 42 10 6 1 0 0 83 7 140
2019 Other services to the public 61 32 6 2 0 0 0 92 2 45
2019 None of the above 50 28 12 5 4 0 0 78 9 165

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 47 21 3 2 0 0 74 5 35
2024 Intelligence analysts 59 28 13 0 0 0 0 87 0 10
2024 Compliance, inspection and enforcement 31 48 11 11 0 0 0 78 11 15
2024 Communications or public affairs 43 39 11 3 3 0 0 82 7 55
2024 Security 67 10 20 4 0 0 0 76 4 15
2024 Science and technology 27 36 19 11 7 0 1 63 18 1260
2024 Library services 38 49 6 4 4 0 0 87 7 25
2024 Legal services 15 42 25 17 0 0 0 58 17 10
2024 Administration and operations 37 34 15 8 5 0 1 72 13 240
2024 Human resources 24 31 19 20 7 0 0 54 27 105
2024 Financial management 40 36 9 9 6 0 0 76 15 70
2024 Procurement 20 38 9 15 19 0 0 58 33 35
2024 Real property 28 38 15 14 6 0 0 65 20 60
2024 Information management 55 21 15 0 4 0 5 80 5 20
2024 Information technology 38 34 11 13 3 0 1 72 16 155
2024 Evaluation 23 54 6 9 4 0 4 80 14 25
2024 Data sciences 22 32 31 8 4 0 2 55 13 40
2024 Policy 16 40 19 13 12 0 0 56 25 50
2024 Project management 25 38 20 11 5 0 0 64 16 155
2024 Other services to the public 33 30 17 16 4 0 0 63 20 65
2024 None of the above 28 35 20 8 8 1 1 63 16 180
2022 Client contact centre 44 24 25 2 4 0 0 68 7 45
2022 Compliance, inspection and enforcement 18 28 13 25 10 0 5 49 37 15
2022 Communications or public affairs 40 30 20 6 4 0 0 70 10 45
2022 Security 47 34 16 4 0 0 0 81 4 20
2022 Science and technology 27 37 19 11 6 0 1 64 17 1270
2022 Library services 73 24 0 0 3 0 0 97 3 30
2022 Legal services 30 28 27 15 0 0 0 58 15 15
2022 Administration and operations 42 32 12 8 5 0 1 74 14 250
2022 Human resources 25 40 22 6 7 0 1 65 13 90
2022 Financial management 30 44 20 1 5 0 0 74 6 65
2022 Procurement 45 37 17 0 2 0 0 82 2 35
2022 Real property 31 25 30 7 7 0 0 56 14 65
2022 Material management 36 46 10 8 0 0 0 82 8 10
2022 Information management 26 41 19 13 0 0 0 67 13 30
2022 Information technology 39 28 16 13 3 0 0 68 16 130
2022 Internal audit 47 34 10 5 5 0 0 80 10 15
2022 Evaluation 36 24 22 10 5 0 3 62 16 35
2022 Data sciences 34 37 11 12 6 0 0 71 18 55
2022 Policy 14 28 29 14 16 0 0 42 30 45
2022 Project management 28 35 19 13 4 0 1 63 17 170
2022 Other services to the public 25 39 18 9 9 0 0 64 18 50
2022 None of the above 35 30 15 11 8 0 1 66 19 170
2020 Client contact centre 45 29 12 11 2 0 0 74 14 35
2020 Compliance, inspection and enforcement 56 13 13 13 4 0 0 69 17 20
2020 Communications or public affairs 26 26 25 14 9 0 0 52 23 55
2020 Security 33 37 26 4 0 0 0 70 4 20
2020 Science and technology 25 40 18 11 6 0 0 65 17 1280
2020 Library services 68 29 3 0 0 0 0 97 0 30
2020 Administration and operations 40 30 15 9 6 0 0 70 15 235
2020 Human resources 36 30 18 11 5 0 0 66 16 105
2020 Financial management 38 41 16 4 1 0 0 79 5 65
2020 Procurement 33 37 19 7 3 0 0 70 10 20
2020 Real property 37 34 13 6 10 0 0 71 16 50
2020 Material management 70 24 0 7 0 0 0 93 7 15
2020 Information management 46 29 22 3 0 0 0 75 3 30
2020 Information technology 27 43 14 10 5 1 1 71 15 130
2020 Internal audit 26 50 16 8 0 0 0 76 8 10
2020 Evaluation 29 40 27 3 0 0 0 70 3 30
2020 Data sciences 24 46 20 7 2 0 0 70 10 35
2020 Policy 15 38 24 12 11 0 0 53 23 55
2020 Project management 25 29 21 14 9 1 1 55 23 155
2020 Other services to the public 30 39 16 10 5 0 0 69 15 55
2020 None of the above 19 43 19 10 9 0 0 62 19 130
2019 Client contact centre 44 34 9 4 8 0 0 78 12 35
2019 Compliance, inspection and enforcement 29 26 32 4 9 0 0 55 13 20
2019 Communications or public affairs 33 33 12 7 13 2 0 67 21 50
2019 Security 59 27 10 0 4 0 0 86 4 25
2019 Science and technology 29 37 20 10 5 0 0 65 15 1180
2019 Library services 38 37 15 10 0 0 0 75 10 40
2019 Legal services 15 19 46 20 0 0 0 34 20 10
2019 Administration and operations 41 32 13 8 5 1 0 73 14 230
2019 Human resources 28 29 24 15 5 0 0 57 19 90
2019 Financial management 48 32 10 11 0 0 0 80 11 70
2019 Procurement 21 39 30 4 6 0 0 60 10 20
2019 Real property 34 33 11 12 9 0 0 67 21 30
2019 Material management 59 38 3 0 0 0 0 97 0 15
2019 Information management 53 23 6 10 8 0 0 76 18 30
2019 Information technology 37 38 13 9 1 0 1 76 10 115
2019 Evaluation 31 28 24 13 4 0 0 59 17 25
2019 Data sciences 32 34 21 7 0 4 2 71 7 40
2019 Policy 12 36 22 21 9 0 0 48 30 35
2019 Project management 30 39 20 7 3 0 0 70 10 135
2019 Other services to the public 27 36 23 8 6 0 0 63 14 45
2019 None of the above 35 31 15 10 9 0 1 67 18 165

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 21 30 26 2 2 9 32 34 35
2024 Intelligence analysts 10 22 19 29 20 0 0 49 31 10
2024 Compliance, inspection and enforcement 0 41 35 18 6 0 0 24 41 15
2024 Communications or public affairs 12 34 25 18 12 0 0 30 45 55
2024 Security 4 8 29 33 22 0 5 57 13 15
2024 Science and technology 7 22 39 21 8 1 2 30 30 1255
2024 Library services 0 25 39 24 12 0 0 36 25 25
2024 Legal services 0 26 23 24 26 0 0 50 26 10
2024 Administration and operations 9 22 35 20 11 0 2 32 32 240
2024 Human resources 8 23 42 14 10 0 3 24 33 105
2024 Financial management 0 17 39 25 17 0 2 43 17 70
2024 Procurement 16 32 19 21 6 0 6 28 52 35
2024 Real property 8 35 24 16 15 0 2 32 43 60
2024 Information management 5 21 25 38 11 0 0 49 26 20
2024 Information technology 12 22 37 17 12 1 1 29 34 155
2024 Evaluation 4 11 42 31 8 0 4 40 15 25
2024 Data sciences 8 23 35 20 15 0 0 35 30 40
2024 Policy 26 25 37 7 6 0 0 12 51 50
2024 Project management 5 24 42 18 8 1 1 27 30 155
2024 Other services to the public 3 26 33 18 21 0 0 39 29 65
2024 None of the above 10 22 37 20 9 1 2 29 33 175
2022 Client contact centre 13 19 28 18 18 0 5 37 34 45
2022 Compliance, inspection and enforcement 8 35 24 17 11 0 5 30 45 15
2022 Communications or public affairs 9 35 34 14 7 0 0 21 44 45
2022 Security 15 9 41 26 8 0 0 34 25 20
2022 Science and technology 8 23 39 21 8 0 2 29 31 1270
2022 Library services 3 19 30 28 12 7 0 43 24 30
2022 Legal services 6 0 28 51 15 0 0 66 6 15
2022 Administration and operations 4 25 34 23 12 1 2 36 30 250
2022 Human resources 12 20 36 24 9 0 0 33 32 90
2022 Financial management 6 11 36 29 15 0 3 45 17 65
2022 Procurement 0 25 44 16 7 0 8 25 27 35
2022 Real property 18 28 29 11 10 0 5 22 48 65
2022 Material management 18 15 30 27 9 0 0 36 33 10
2022 Information management 7 21 37 17 18 0 0 35 28 30
2022 Information technology 12 20 33 21 9 0 5 31 34 130
2022 Internal audit 0 4 46 44 6 0 0 50 4 15
2022 Evaluation 2 15 47 27 8 0 0 36 17 35
2022 Data sciences 5 25 24 26 18 0 2 45 31 55
2022 Policy 6 34 39 14 5 0 2 19 41 45
2022 Project management 7 29 36 17 8 1 2 26 37 170
2022 Other services to the public 5 30 28 21 11 2 4 34 37 50
2022 None of the above 6 22 41 17 7 0 7 26 30 170
2020 Client contact centre 5 14 49 14 18 0 0 32 19 35
2020 Compliance, inspection and enforcement 0 9 56 23 8 4 0 32 9 20
2020 Communications or public affairs 5 30 40 25 0 0 0 25 35 55
2020 Security 8 17 43 28 4 0 0 32 25 20
2020 Science and technology 5 23 41 22 8 1 0 31 28 1280
2020 Library services 6 17 43 16 19 0 0 34 23 30
2020 Administration and operations 6 25 32 26 9 0 1 36 32 235
2020 Human resources 3 19 50 14 14 0 1 28 22 105
2020 Financial management 7 13 29 28 21 0 3 50 20 65
2020 Procurement 11 14 22 49 3 0 0 52 26 20
2020 Real property 6 29 45 12 3 3 3 15 37 50
2020 Material management 20 0 56 17 7 0 0 24 20 15
2020 Information management 5 28 40 13 12 0 3 25 34 30
2020 Information technology 8 27 34 22 8 1 1 30 35 130
2020 Internal audit 9 9 35 46 0 0 0 46 19 10
2020 Evaluation 0 28 45 12 9 6 0 22 30 30
2020 Data sciences 5 14 30 30 21 0 0 51 19 35
2020 Policy 17 15 36 24 6 0 0 31 33 55
2020 Project management 9 23 35 27 6 0 0 33 32 155
2020 Other services to the public 5 28 34 25 6 0 2 32 33 55
2020 None of the above 4 26 43 19 6 1 1 25 31 130
2019 Client contact centre 6 20 27 34 13 0 0 46 27 35
2019 Compliance, inspection and enforcement 4 38 41 13 4 0 0 17 42 20
2019 Communications or public affairs 11 26 39 20 2 0 2 22 38 50
2019 Security 3 12 34 31 20 0 0 51 15 25
2019 Science and technology 7 25 41 20 6 1 1 26 32 1185
2019 Library services 10 25 34 17 9 0 4 27 37 40
2019 Legal services 0 43 48 10 0 0 0 10 43 10
2019 Administration and operations 8 22 35 23 8 2 2 32 31 230
2019 Human resources 9 28 32 19 9 0 2 29 38 90
2019 Financial management 7 17 32 15 23 0 6 40 25 70
2019 Procurement 0 18 47 13 22 0 0 35 18 20
2019 Real property 13 30 30 11 16 0 0 27 43 30
2019 Material management 3 19 55 14 8 0 0 22 23 15
2019 Information management 11 34 33 8 15 0 0 23 45 30
2019 Information technology 7 25 36 19 11 0 2 31 33 115
2019 Evaluation 11 24 38 27 0 0 0 27 35 25
2019 Data sciences 7 20 42 19 10 0 2 30 27 40
2019 Policy 3 48 32 18 0 0 0 18 51 35
2019 Project management 10 26 39 17 8 1 0 25 36 140
2019 Other services to the public 4 29 35 22 6 4 0 29 34 45
2019 None of the above 10 27 34 18 8 1 1 27 38 165

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 28 23 11 12 2 9 26 48 35
2024 Intelligence analysts 10 32 19 28 12 0 0 40 41 10
2024 Compliance, inspection and enforcement 11 24 37 28 0 0 0 28 35 15
2024 Communications or public affairs 36 30 15 15 3 0 0 19 66 55
2024 Security 8 4 33 4 39 0 12 49 13 15
2024 Science and technology 20 28 29 13 6 1 3 20 50 1260
2024 Library services 24 12 19 33 12 0 0 45 36 25
2024 Legal services 0 43 34 0 24 0 0 24 43 10
2024 Administration and operations 11 22 33 21 8 1 4 31 35 240
2024 Human resources 14 27 30 18 7 0 5 27 42 105
2024 Financial management 2 20 37 18 19 0 5 39 22 70
2024 Procurement 17 27 22 22 9 0 3 32 45 35
2024 Real property 11 28 33 12 7 0 8 21 43 60
2024 Information management 0 27 40 16 17 0 0 34 27 20
2024 Information technology 16 28 28 15 10 0 2 26 46 155
2024 Evaluation 16 25 35 13 8 0 4 22 42 25
2024 Data sciences 13 14 27 28 8 2 8 40 30 40
2024 Policy 27 13 38 18 4 0 0 22 40 50
2024 Project management 20 27 31 15 5 0 1 20 49 155
2024 Other services to the public 19 20 26 22 9 0 4 32 41 65
2024 None of the above 21 25 25 14 8 3 5 23 49 180
2022 Client contact centre 11 9 44 18 7 0 12 28 23 45
2022 Compliance, inspection and enforcement 8 22 30 41 0 0 0 41 29 15
2022 Communications or public affairs 29 19 29 17 3 2 2 21 49 45
2022 Security 16 8 61 5 5 0 6 10 25 20
2022 Science and technology 17 28 30 14 6 1 3 21 48 1265
2022 Library services 10 16 37 18 6 7 6 28 29 30
2022 Legal services 0 20 39 35 6 0 0 41 20 15
2022 Administration and operations 7 21 34 21 15 1 1 37 29 250
2022 Human resources 15 17 34 17 12 1 4 30 33 90
2022 Financial management 5 13 43 19 16 0 4 36 19 65
2022 Procurement 19 17 29 17 13 0 5 31 38 35
2022 Real property 12 21 32 21 6 0 8 29 36 65
2022 Material management 0 42 37 12 9 0 0 20 42 10
2022 Information management 9 24 20 22 21 3 0 45 34 30
2022 Information technology 9 28 35 12 12 0 5 25 39 130
2022 Internal audit 8 9 47 25 11 0 0 36 17 15
2022 Evaluation 16 23 42 13 6 0 0 19 39 35
2022 Data sciences 11 24 25 20 20 0 0 40 35 55
2022 Policy 12 19 31 31 4 0 2 36 32 45
2022 Project management 19 26 30 11 11 1 3 22 47 170
2022 Other services to the public 7 28 34 19 9 2 2 28 36 50
2022 None of the above 14 20 31 14 10 1 9 27 39 170
2020 Client contact centre 5 18 26 24 20 4 2 48 24 35
2020 Compliance, inspection and enforcement 8 27 37 22 5 0 0 27 36 20
2020 Communications or public affairs 16 23 52 4 3 0 2 7 40 55
2020 Security 8 14 34 37 8 0 0 44 22 20
2020 Science and technology 14 23 34 18 7 2 2 26 38 1275
2020 Library services 15 9 37 29 8 0 3 39 24 30
2020 Administration and operations 8 19 35 22 14 1 1 37 28 235
2020 Human resources 6 21 42 18 7 1 5 26 29 105
2020 Financial management 1 7 18 33 32 1 7 71 9 65
2020 Procurement 0 18 33 34 7 3 3 44 20 20
2020 Real property 6 16 30 26 15 5 1 44 24 50
2020 Material management 0 29 37 28 7 0 0 35 29 15
2020 Information management 8 13 43 27 9 0 0 37 21 30
2020 Information technology 12 29 27 22 7 1 4 30 42 130
2020 Internal audit 8 9 50 17 17 0 0 34 16 10
2020 Evaluation 6 27 27 33 3 3 0 37 35 30
2020 Data sciences 14 15 15 27 20 0 9 52 32 35
2020 Policy 14 19 34 21 12 2 0 33 33 55
2020 Project management 16 19 30 24 11 0 0 35 35 155
2020 Other services to the public 11 19 32 21 16 0 2 38 30 55
2020 None of the above 12 28 25 22 9 1 3 32 41 130
2019 Client contact centre 11 21 34 13 18 2 0 32 33 35
2019 Compliance, inspection and enforcement 24 32 25 19 0 0 0 19 55 20
2019 Communications or public affairs 35 36 16 11 0 2 0 11 72 50
2019 Security 11 20 11 18 40 0 0 58 30 25
2019 Science and technology 17 27 29 16 7 2 2 24 46 1185
2019 Library services 22 12 19 31 8 2 5 42 37 40
2019 Legal services 9 66 25 0 0 0 0 0 75 10
2019 Administration and operations 14 20 38 15 11 1 1 26 35 225
2019 Human resources 7 34 31 18 7 1 2 26 43 90
2019 Financial management 6 15 29 23 22 0 5 48 22 70
2019 Procurement 13 30 27 17 5 0 9 24 47 20
2019 Real property 20 30 22 6 20 1 0 26 51 30
2019 Material management 11 13 14 40 22 0 0 62 24 15
2019 Information management 21 17 30 20 12 0 0 33 38 30
2019 Information technology 9 30 27 18 13 2 1 32 41 115
2019 Evaluation 8 47 7 29 8 0 0 38 55 25
2019 Data sciences 9 24 37 12 10 6 2 24 36 40
2019 Policy 22 24 37 8 9 0 0 17 46 35
2019 Project management 18 30 24 20 5 0 2 26 49 140
2019 Other services to the public 10 32 24 21 12 0 0 33 43 45
2019 None of the above 14 23 36 14 8 2 3 23 39 165

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 9 25 38 15 3 7 59 13 35
2024 Intelligence analysts 0 10 30 28 22 10 0 56 11 10
2024 Compliance, inspection and enforcement 0 19 29 46 7 0 0 53 19 15
2024 Communications or public affairs 13 21 32 24 10 0 0 34 34 55
2024 Security 0 4 20 26 39 0 12 73 4 15
2024 Science and technology 4 12 35 33 14 0 2 48 16 1260
2024 Library services 0 13 11 51 24 0 0 76 13 25
2024 Legal services 0 8 39 44 8 0 0 52 8 10
2024 Administration and operations 3 14 31 30 19 1 3 50 17 240
2024 Human resources 6 20 40 22 8 0 4 32 26 105
2024 Financial management 0 7 31 35 24 0 3 60 7 70
2024 Procurement 31 10 20 26 13 0 0 39 41 30
2024 Real property 4 3 32 33 24 0 3 59 8 60
2024 Information management 0 12 31 26 26 5 0 55 13 20
2024 Information technology 4 12 24 36 20 1 2 59 17 155
2024 Evaluation 9 8 32 24 24 0 4 50 17 25
2024 Data sciences 10 9 21 30 26 0 4 58 20 40
2024 Policy 17 8 39 30 6 0 0 36 25 50
2024 Project management 4 17 34 30 13 2 0 44 21 155
2024 Other services to the public 5 13 23 32 24 0 4 58 18 65
2024 None of the above 6 13 35 23 17 2 3 43 20 180
2022 Client contact centre 2 2 38 23 31 0 5 56 4 45
2022 Compliance, inspection and enforcement 0 18 50 22 5 0 5 29 19 15
2022 Communications or public affairs 13 31 26 20 10 0 0 30 44 45
2022 Security 0 29 15 29 21 0 6 53 31 20
2022 Science and technology 4 13 38 31 12 0 2 44 17 1265
2022 Library services 3 12 18 42 22 0 3 66 15 30
2022 Legal services 0 6 35 35 24 0 0 59 6 15
2022 Administration and operations 3 8 28 35 23 1 1 59 12 250
2022 Human resources 3 17 29 29 22 0 1 51 20 90
2022 Financial management 8 6 28 35 21 0 3 57 14 60
2022 Procurement 3 15 32 34 12 0 3 48 19 35
2022 Real property 3 17 31 30 11 2 6 44 22 65
2022 Material management 10 37 8 9 36 0 0 46 47 10
2022 Information management 4 13 32 28 24 0 0 52 16 30
2022 Information technology 5 10 29 32 17 1 6 53 16 130
2022 Internal audit 0 4 15 32 42 7 0 80 4 15
2022 Evaluation 7 11 31 37 14 0 0 51 18 35
2022 Data sciences 6 6 22 44 19 2 0 64 13 55
2022 Policy 10 26 34 16 14 0 0 29 36 45
2022 Project management 6 10 40 26 14 1 2 42 17 170
2022 Other services to the public 2 13 30 30 20 2 4 53 16 50
2022 None of the above 6 15 27 30 12 1 9 48 23 170
2020 Client contact centre 5 4 25 48 18 0 0 66 9 35
2020 Compliance, inspection and enforcement 0 0 36 47 17 0 0 64 0 20
2020 Communications or public affairs 16 27 37 16 5 0 0 21 42 55
2020 Security 0 8 12 57 23 0 0 80 8 20
2020 Science and technology 3 13 34 35 14 0 1 49 16 1275
2020 Library services 6 6 29 38 22 0 0 60 12 30
2020 Administration and operations 4 12 30 36 17 1 1 54 16 235
2020 Human resources 8 8 36 37 8 0 4 46 17 105
2020 Financial management 4 5 20 38 30 1 1 70 9 65
2020 Procurement 0 10 34 30 22 0 3 54 11 20
2020 Real property 0 7 37 33 17 3 3 53 8 50
2020 Material management 0 0 42 41 17 0 0 58 0 15
2020 Information management 0 5 22 53 19 0 0 72 5 30
2020 Information technology 6 11 29 36 17 0 2 54 17 130
2020 Internal audit 0 0 26 47 27 0 0 74 0 10
2020 Evaluation 0 3 38 49 10 0 0 58 3 30
2020 Data sciences 2 7 33 32 26 0 0 58 9 35
2020 Policy 12 14 39 27 9 0 0 36 26 55
2020 Project management 5 17 33 34 11 0 0 45 22 155
2020 Other services to the public 7 8 25 41 18 0 2 59 15 55
2020 None of the above 5 19 26 36 13 0 2 50 24 130
2019 Client contact centre 7 9 22 26 33 0 2 61 17 35
2019 Compliance, inspection and enforcement 4 12 21 49 7 7 0 60 17 20
2019 Communications or public affairs 19 29 32 20 0 0 0 20 48 50
2019 Security 0 0 19 34 47 0 0 81 0 25
2019 Science and technology 4 12 36 31 14 1 1 46 16 1180
2019 Library services 7 12 34 24 20 2 0 45 20 40
2019 Legal services 26 35 29 10 0 0 0 10 61 10
2019 Administration and operations 2 9 32 29 21 3 3 54 12 225
2019 Human resources 7 19 43 23 8 1 0 31 26 90
2019 Financial management 4 11 29 30 23 0 4 55 15 70
2019 Procurement 0 13 48 26 13 0 0 39 13 20
2019 Real property 2 6 34 36 22 0 0 58 8 30
2019 Material management 0 9 26 31 34 0 0 65 9 15
2019 Information management 0 3 23 47 27 0 0 74 3 30
2019 Information technology 4 8 32 31 21 1 3 54 13 110
2019 Evaluation 4 8 47 32 4 4 0 38 13 25
2019 Data sciences 2 9 40 24 25 0 0 49 11 40
2019 Policy 10 39 35 17 0 0 0 17 48 35
2019 Project management 4 19 38 25 13 0 1 38 23 135
2019 Other services to the public 2 11 40 32 11 4 0 44 14 45
2019 None of the above 7 14 31 27 17 2 2 46 22 165

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 13 31 15 16 3 5 34 32 35
2024 Intelligence analysts 22 9 19 29 12 10 0 46 34 10
2024 Compliance, inspection and enforcement 13 21 41 24 0 0 0 24 35 15
2024 Communications or public affairs 19 19 25 15 19 0 3 35 40 55
2024 Security 5 9 26 32 29 0 0 61 13 15
2024 Science and technology 18 24 26 18 10 1 3 29 43 1255
2024 Library services 24 7 29 32 4 0 4 37 33 25
2024 Legal services 8 25 32 26 8 0 0 34 33 10
2024 Administration and operations 8 22 25 22 16 2 5 41 33 240
2024 Human resources 11 19 30 21 12 1 6 35 33 105
2024 Financial management 4 16 26 15 31 0 8 50 22 65
2024 Procurement 28 23 22 10 17 0 0 28 50 35
2024 Real property 13 17 20 25 21 2 2 48 32 60
2024 Information management 14 17 43 10 16 0 0 26 31 20
2024 Information technology 19 14 27 16 18 2 4 36 35 155
2024 Evaluation 9 18 25 24 20 0 4 46 28 25
2024 Data sciences 10 18 29 24 17 0 2 42 29 40
2024 Policy 25 21 18 19 13 2 2 33 48 50
2024 Project management 15 22 31 14 15 3 1 30 38 155
2024 Other services to the public 14 18 24 19 18 3 5 41 34 60
2024 None of the above 13 19 31 16 13 3 5 31 35 180
2022 Client contact centre 14 11 25 26 17 0 6 47 27 45
2022 Compliance, inspection and enforcement 24 12 42 17 5 0 0 22 36 15
2022 Communications or public affairs 24 22 14 31 9 0 0 40 46 45
2022 Security 25 14 30 13 17 0 0 31 39 20
2022 Science and technology 17 23 29 17 11 1 3 29 42 1265
2022 Library services 9 11 36 18 17 6 3 38 23 30
2022 Legal services 0 33 22 18 20 8 0 41 36 15
2022 Administration and operations 9 18 25 23 21 1 3 46 28 250
2022 Human resources 9 22 29 26 11 0 3 38 33 90
2022 Financial management 14 12 26 27 17 0 4 46 27 65
2022 Procurement 5 15 19 36 15 3 8 56 23 35
2022 Real property 16 24 22 23 8 0 7 34 43 65
2022 Material management 16 9 47 10 18 0 0 27 26 10
2022 Information management 16 14 30 14 25 0 0 40 30 30
2022 Information technology 16 20 21 19 17 1 6 38 39 125
2022 Internal audit 10 10 15 33 25 6 0 62 21 15
2022 Evaluation 15 22 16 32 15 0 0 47 37 35
2022 Data sciences 11 15 20 33 16 5 0 51 27 55
2022 Policy 15 19 37 16 5 2 6 23 37 45
2022 Project management 17 25 28 19 8 1 3 28 43 170
2022 Other services to the public 15 19 19 27 12 4 5 43 37 50
2022 None of the above 12 19 23 22 11 2 11 38 36 170
2020 Client contact centre 14 5 35 25 19 0 2 45 19 35
2020 Compliance, inspection and enforcement 14 13 14 51 8 0 0 59 26 20
2020 Communications or public affairs 17 21 20 32 2 9 0 36 42 55
2020 Security 17 4 24 35 20 0 0 55 21 20
2020 Science and technology 10 20 31 24 12 1 2 37 32 1275
2020 Library services 17 12 26 34 8 3 0 44 30 30
2020 Administration and operations 8 13 27 26 22 1 2 50 22 230
2020 Human resources 6 23 29 19 18 0 6 39 30 105
2020 Financial management 7 10 18 30 31 1 1 64 18 65
2020 Procurement 11 18 18 22 27 0 3 51 30 20
2020 Real property 10 21 29 24 14 2 2 39 31 50
2020 Material management 13 7 17 46 17 0 0 63 20 15
2020 Information management 15 7 36 29 14 0 0 43 21 30
2020 Information technology 23 18 27 17 14 1 0 31 42 130
2020 Internal audit 8 9 27 28 27 0 0 56 18 10
2020 Evaluation 3 22 24 39 12 0 0 51 25 30
2020 Data sciences 10 12 21 17 38 0 2 56 22 35
2020 Policy 7 20 34 24 13 0 2 38 27 55
2020 Project management 14 25 27 19 15 1 0 34 39 155
2020 Other services to the public 8 14 25 31 21 0 2 52 22 55
2020 None of the above 10 24 23 30 11 0 2 42 35 130
2019 Client contact centre 6 12 26 28 26 0 2 55 19 35
2019 Compliance, inspection and enforcement 8 16 34 8 26 0 7 37 27 20
2019 Communications or public affairs 24 23 23 21 8 0 2 29 47 50
2019 Security 13 4 15 27 40 0 0 68 18 25
2019 Science and technology 13 20 31 22 13 2 1 35 33 1180
2019 Library services 12 25 35 7 18 2 0 26 38 40
2019 Legal services 9 37 54 0 0 0 0 0 46 10
2019 Administration and operations 11 16 27 22 19 3 1 43 28 225
2019 Human resources 13 24 32 16 13 1 2 29 38 90
2019 Financial management 5 18 26 27 18 0 6 48 24 70
2019 Procurement 31 26 21 17 5 0 0 22 57 20
2019 Real property 8 35 30 5 22 0 0 27 43 30
2019 Material management 11 17 10 42 21 0 0 62 28 15
2019 Information management 13 21 28 28 10 0 0 38 34 30
2019 Information technology 17 20 22 20 18 0 3 40 38 115
2019 Evaluation 24 12 24 37 4 0 0 41 35 25
2019 Data sciences 11 5 31 21 22 2 8 48 18 40
2019 Policy 12 18 25 41 5 0 0 46 29 35
2019 Project management 11 28 30 17 10 2 1 28 40 140
2019 Other services to the public 13 20 19 33 12 2 0 47 34 45
2019 None of the above 14 20 24 21 17 2 2 39 36 165

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 11 28 28 10 2 12 45 23 35
2024 Intelligence analysts 0 0 18 31 32 10 9 78 0 10
2024 Compliance, inspection and enforcement 12 18 28 36 6 0 0 42 30 15
2024 Communications or public affairs 11 18 24 21 17 9 0 41 33 55
2024 Security 0 13 16 18 40 12 0 67 14 15
2024 Science and technology 4 7 20 31 28 2 7 65 12 1260
2024 Library services 0 9 40 19 19 4 8 44 10 25
2024 Legal services 0 15 27 26 33 0 0 59 15 10
2024 Administration and operations 5 14 25 23 20 5 8 49 23 240
2024 Human resources 6 21 24 26 12 3 8 43 31 105
2024 Financial management 0 19 36 22 16 2 5 41 20 70
2024 Procurement 11 2 34 16 23 0 14 45 15 35
2024 Real property 8 18 20 18 22 2 12 47 30 60
2024 Information management 0 24 24 18 24 5 5 47 26 20
2024 Information technology 5 11 21 27 21 6 9 56 19 155
2024 Evaluation 4 4 14 34 29 8 8 75 9 25
2024 Data sciences 2 8 12 39 14 2 23 71 13 40
2024 Policy 13 16 18 26 20 3 5 50 31 50
2024 Project management 6 8 24 27 27 3 6 59 15 155
2024 Other services to the public 2 15 18 29 24 4 9 60 19 65
2024 None of the above 5 9 20 23 27 8 9 59 17 180
2022 Client contact centre 7 19 27 18 23 0 6 43 28 45
2022 Compliance, inspection and enforcement 14 17 28 29 5 6 0 37 33 15
2022 Communications or public affairs 17 24 19 20 17 2 2 38 42 45
2022 Security 4 29 32 20 0 4 11 24 39 20
2022 Science and technology 4 10 20 31 25 3 7 62 16 1265
2022 Library services 3 0 19 46 20 3 9 74 4 30
2022 Legal services 0 19 47 17 9 8 0 28 21 15
2022 Administration and operations 5 15 27 21 24 2 6 50 21 250
2022 Human resources 10 18 24 22 18 5 3 43 31 90
2022 Financial management 10 9 25 22 26 1 6 52 21 65
2022 Procurement 5 8 17 17 34 8 11 63 16 35
2022 Real property 9 14 25 13 32 2 5 48 25 65
2022 Material management 26 0 27 8 39 0 0 47 26 10
2022 Information management 19 13 17 16 33 0 3 50 32 30
2022 Information technology 4 12 25 21 20 5 12 50 19 130
2022 Internal audit 0 12 10 44 17 0 17 74 14 15
2022 Evaluation 0 18 25 23 27 3 5 54 19 35
2022 Data sciences 3 1 21 32 32 7 4 71 5 55
2022 Policy 12 27 20 24 11 0 6 37 41 45
2022 Project management 9 15 22 25 20 2 8 50 26 170
2022 Other services to the public 4 5 18 40 18 11 5 67 11 50
2022 None of the above 6 7 14 26 24 8 15 64 17 170
2020 Client contact centre 0 4 22 35 25 9 4 69 5 35
2020 Compliance, inspection and enforcement 10 5 14 39 23 9 0 69 16 20
2020 Communications or public affairs 4 18 24 28 10 10 5 45 26 55
2020 Security 0 8 22 16 46 8 0 68 8 20
2020 Science and technology 1 5 18 38 32 3 3 74 6 1270
2020 Library services 0 3 20 31 43 3 0 76 3 30
2020 Administration and operations 2 10 22 31 27 2 5 63 13 230
2020 Human resources 5 14 27 30 15 5 4 50 21 105
2020 Financial management 3 8 21 30 27 3 8 64 12 65
2020 Procurement 3 14 14 29 36 0 3 67 18 20
2020 Real property 2 7 14 35 31 8 3 74 9 50
2020 Material management 0 7 17 29 41 7 0 75 7 15
2020 Information management 5 12 14 32 34 3 0 68 17 30
2020 Information technology 3 11 22 30 28 3 3 62 15 130
2020 Internal audit 9 8 36 19 27 0 0 46 18 10
2020 Evaluation 6 12 36 22 21 3 0 44 19 30
2020 Data sciences 5 5 18 26 38 2 6 70 10 35
2020 Policy 10 4 26 35 20 4 2 58 15 55
2020 Project management 4 12 19 31 30 2 2 63 17 155
2020 Other services to the public 7 3 9 35 43 1 2 80 11 55
2020 None of the above 2 3 17 40 30 3 4 75 6 130
2019 Client contact centre 6 8 32 39 14 0 2 54 14 35
2019 Compliance, inspection and enforcement 0 21 32 17 19 7 4 41 24 20
2019 Communications or public affairs 38 28 15 16 4 0 0 20 66 50
2019 Security 6 0 4 42 48 0 0 89 6 20
2019 Science and technology 1 7 20 38 29 3 3 70 9 1180
2019 Library services 2 12 31 17 27 2 7 49 16 40
2019 Administration and operations 5 10 26 23 28 4 5 55 17 225
2019 Human resources 3 21 31 27 11 2 5 41 26 90
2019 Financial management 10 17 23 20 23 0 8 46 29 70
2019 Procurement 9 17 23 26 18 0 9 47 28 20
2019 Real property 0 2 16 38 34 11 0 80 3 30
2019 Material management 0 8 9 33 41 8 0 81 9 15
2019 Information management 8 6 27 28 32 0 0 60 14 30
2019 Information technology 2 9 21 34 22 2 10 63 12 115
2019 Evaluation 4 4 28 35 20 4 4 60 9 25
2019 Data sciences 2 9 15 34 31 2 6 71 12 40
2019 Policy 0 9 36 28 26 0 0 54 9 30
2019 Project management 4 15 27 35 15 2 2 52 20 135
2019 Other services to the public 2 2 24 30 32 9 0 69 5 45
2019 None of the above 5 8 23 24 29 6 5 60 15 165

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 14 30 23 12 0 5 37 31 35
2024 Intelligence analysts 31 28 0 19 12 10 0 34 66 10
2024 Compliance, inspection and enforcement 11 30 42 12 6 0 0 18 41 15
2024 Communications or public affairs 23 21 29 19 7 0 2 26 45 55
2024 Security 0 9 22 31 32 0 5 67 10 15
2024 Science and technology 22 25 29 12 7 2 4 20 49 1260
2024 Library services 7 29 31 17 8 0 8 27 39 25
2024 Legal services 9 16 43 7 24 0 0 32 25 10
2024 Administration and operations 12 20 35 16 14 1 2 31 33 240
2024 Human resources 8 18 34 23 11 3 3 37 27 105
2024 Financial management 4 17 28 25 16 1 7 46 24 70
2024 Procurement 21 13 28 17 12 0 8 32 37 35
2024 Real property 15 23 23 15 15 6 4 33 42 60
2024 Information management 0 10 46 29 15 0 0 44 10 20
2024 Information technology 15 26 26 17 13 2 2 31 42 155
2024 Evaluation 8 22 38 16 8 0 8 26 32 25
2024 Data sciences 10 23 23 25 11 0 8 39 36 40
2024 Policy 21 11 38 20 10 0 0 30 32 50
2024 Project management 18 31 36 7 6 0 2 13 50 155
2024 Other services to the public 13 30 27 12 15 0 2 28 44 65
2024 None of the above 21 23 22 13 10 5 6 26 49 180
2022 Client contact centre 13 11 32 23 13 2 6 40 26 45
2022 Compliance, inspection and enforcement 20 11 28 22 13 0 5 37 33 15
2022 Communications or public affairs 13 26 32 11 14 2 2 27 40 45
2022 Security 9 15 39 27 5 6 0 34 25 20
2022 Science and technology 19 26 31 11 8 3 3 19 48 1265
2022 Library services 7 19 31 24 9 7 3 37 28 30
2022 Legal services 0 12 38 18 32 0 0 50 12 15
2022 Administration and operations 6 20 36 21 14 1 1 36 27 250
2022 Human resources 1 24 29 24 16 3 3 42 27 90
2022 Financial management 8 15 31 22 21 0 3 45 24 65
2022 Procurement 9 16 30 17 17 0 10 39 28 35
2022 Real property 15 28 18 24 8 1 6 34 46 65
2022 Material management 32 20 27 0 9 12 0 10 59 10
2022 Information management 13 20 27 23 14 0 3 38 34 30
2022 Information technology 15 21 30 15 13 2 5 29 39 130
2022 Internal audit 0 0 43 29 28 0 0 57 0 15
2022 Evaluation 15 17 26 15 22 3 2 39 34 35
2022 Data sciences 18 13 27 28 11 3 0 40 31 55
2022 Policy 9 30 35 16 4 0 6 21 42 45
2022 Project management 16 28 30 15 6 2 3 22 47 170
2022 Other services to the public 17 24 38 12 6 4 0 18 42 50
2022 None of the above 13 24 26 12 11 4 9 27 43 170
2020 Client contact centre 2 12 50 20 16 0 0 36 14 35
2020 Compliance, inspection and enforcement 0 22 46 18 14 0 0 32 22 20
2020 Communications or public affairs 16 9 34 29 1 7 4 34 28 50
2020 Security 4 9 25 34 27 0 0 61 13 20
2020 Science and technology 13 25 32 17 8 3 2 27 39 1275
2020 Library services 9 11 42 28 10 0 0 39 20 30
2020 Administration and operations 6 18 37 26 10 1 2 37 24 230
2020 Human resources 6 14 37 26 11 1 4 39 22 105
2020 Financial management 4 5 29 37 23 0 1 61 9 65
2020 Procurement 0 29 26 15 26 0 3 43 30 20
2020 Real property 9 17 18 25 18 8 6 49 30 50
2020 Material management 0 5 43 24 28 0 0 52 5 15
2020 Information management 5 18 37 24 12 3 0 38 24 30
2020 Information technology 11 29 30 20 8 2 0 29 41 130
2020 Internal audit 8 16 25 26 25 0 0 51 24 10
2020 Evaluation 3 22 33 34 9 0 0 43 25 30
2020 Data sciences 22 18 5 22 23 0 11 50 44 35
2020 Policy 9 20 34 19 9 8 2 31 32 55
2020 Project management 14 20 32 23 10 1 0 33 34 155
2020 Other services to the public 11 21 32 25 11 0 0 36 32 55
2020 None of the above 11 28 26 19 11 3 3 31 41 130
2019 Client contact centre 13 20 33 15 17 0 2 32 34 35
2019 Compliance, inspection and enforcement 0 37 32 19 4 7 0 25 40 20
2019 Communications or public affairs 21 26 34 15 2 0 2 17 48 50
2019 Security 7 8 19 31 35 0 0 66 15 25
2019 Science and technology 16 26 29 15 9 3 2 25 44 1180
2019 Library services 15 7 37 14 17 5 5 34 25 40
2019 Administration and operations 11 19 32 20 14 2 2 35 32 230
2019 Human resources 3 23 36 23 11 1 3 35 27 90
2019 Financial management 11 10 34 29 12 0 5 43 22 70
2019 Procurement 6 22 36 22 5 0 9 30 31 20
2019 Real property 9 32 22 8 20 9 0 31 45 30
2019 Material management 15 0 33 15 37 0 0 51 15 15
2019 Information management 16 10 30 27 17 0 0 44 26 30
2019 Information technology 9 33 24 17 13 0 3 31 44 115
2019 Evaluation 4 25 36 24 11 0 0 35 30 25
2019 Data sciences 18 17 22 18 10 6 8 33 41 40
2019 Policy 15 16 33 22 14 0 0 36 31 35
2019 Project management 17 30 27 20 5 1 1 25 48 140
2019 Other services to the public 10 26 34 23 6 0 0 29 37 45
2019 None of the above 16 20 29 11 17 4 2 30 39 165

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 6 38 23 20 3 7 48 10 35
2024 Intelligence analysts 0 18 50 20 12 0 0 31 18 10
2024 Compliance, inspection and enforcement 12 5 47 29 6 0 0 35 18 15
2024 Communications or public affairs 5 13 44 26 12 0 0 38 18 55
2024 Security 0 4 26 26 45 0 0 71 4 15
2024 Science and technology 7 17 36 25 12 1 3 38 25 1260
2024 Library services 6 12 33 33 12 0 4 47 18 20
2024 Legal services 0 18 41 17 24 0 0 41 18 10
2024 Administration and operations 3 14 38 26 16 0 2 43 17 240
2024 Human resources 4 13 38 27 12 2 4 41 19 105
2024 Financial management 2 13 28 28 26 0 4 56 15 70
2024 Procurement 0 15 30 35 20 0 0 55 15 35
2024 Real property 10 11 27 14 34 0 4 50 22 60
2024 Information management 0 27 19 37 17 0 0 55 27 20
2024 Information technology 14 16 27 17 21 2 3 40 31 155
2024 Evaluation 8 11 33 30 19 0 0 48 19 25
2024 Data sciences 12 32 17 21 12 0 6 35 47 40
2024 Policy 2 14 32 29 12 0 11 46 18 50
2024 Project management 9 15 34 25 13 2 1 40 25 155
2024 Other services to the public 11 15 35 23 14 2 0 38 27 65
2024 None of the above 6 15 32 23 15 3 5 42 23 175
2022 Client contact centre 9 7 24 46 7 2 6 57 17 45
2022 Compliance, inspection and enforcement 0 31 23 11 35 0 0 46 31 15
2022 Communications or public affairs 4 6 43 34 11 0 2 46 10 45
2022 Security 0 12 30 33 19 0 6 55 13 20
2022 Science and technology 5 16 34 28 13 1 2 43 22 1270
2022 Library services 0 12 46 18 21 3 0 41 12 30
2022 Legal services 0 6 37 33 23 0 0 57 6 15
2022 Administration and operations 4 16 28 31 19 0 2 51 20 250
2022 Human resources 4 15 33 24 20 1 3 46 20 90
2022 Financial management 5 12 34 15 31 0 4 48 17 65
2022 Procurement 3 0 32 27 33 0 5 63 3 35
2022 Real property 3 12 38 26 16 0 4 44 16 65
2022 Material management 8 27 8 31 27 0 0 58 34 10
2022 Information management 6 0 47 34 13 0 0 46 6 30
2022 Information technology 6 12 33 24 16 1 8 43 21 130
2022 Internal audit 5 10 37 43 6 0 0 48 14 15
2022 Evaluation 5 13 41 22 16 0 2 39 18 35
2022 Data sciences 5 10 26 42 15 2 0 58 15 55
2022 Policy 2 21 46 17 9 0 5 27 24 45
2022 Project management 5 15 36 24 14 1 4 40 22 170
2022 Other services to the public 9 17 40 19 8 6 0 29 28 50
2022 None of the above 5 13 36 18 16 3 8 39 21 170
2020 Client contact centre 9 7 34 34 16 0 0 50 16 35
2020 Compliance, inspection and enforcement 4 4 56 14 22 0 0 36 8 20
2020 Communications or public affairs 12 23 35 23 5 0 2 29 36 55
2020 Security 8 4 21 45 22 0 0 67 12 20
2020 Science and technology 4 14 34 34 12 1 1 46 19 1280
2020 Library services 8 15 44 25 8 0 0 33 23 30
2020 Administration and operations 6 17 40 21 15 1 1 36 23 235
2020 Human resources 3 18 42 28 6 0 2 36 21 105
2020 Financial management 9 9 40 17 24 0 0 41 19 65
2020 Procurement 0 14 23 39 24 0 0 63 14 20
2020 Real property 2 4 30 42 14 2 6 61 7 50
2020 Material management 0 0 51 31 18 0 0 49 0 15
2020 Information management 5 9 34 37 14 0 0 52 14 30
2020 Information technology 8 14 34 35 8 0 1 44 22 130
2020 Internal audit 9 8 46 0 37 0 0 37 18 10
2020 Evaluation 3 24 38 23 12 0 0 35 27 30
2020 Data sciences 18 10 14 30 26 0 2 57 28 35
2020 Policy 8 23 45 20 3 0 0 24 32 55
2020 Project management 8 20 36 25 10 0 2 36 28 155
2020 Other services to the public 5 16 51 16 11 0 0 27 21 55
2020 None of the above 6 20 34 24 15 0 2 39 26 125
2019 Client contact centre 8 31 27 12 20 0 2 32 40 35
2019 Compliance, inspection and enforcement 8 16 20 37 13 7 0 53 26 20
2019 Communications or public affairs 13 22 36 24 6 0 0 30 35 50
2019 Security 0 14 21 35 30 0 0 65 14 25
2019 Science and technology 6 15 31 29 15 1 2 46 22 1185
2019 Library services 20 20 19 24 15 0 2 40 40 40
2019 Legal services 29 9 44 0 9 0 10 10 42 10
2019 Administration and operations 8 15 28 26 15 3 4 44 25 230
2019 Human resources 13 23 30 21 13 0 1 34 36 90
2019 Financial management 10 16 27 15 26 0 6 44 27 70
2019 Procurement 4 27 30 21 18 0 0 39 31 20
2019 Real property 2 11 24 34 16 0 13 57 15 30
2019 Material management 6 8 31 39 16 0 0 55 14 15
2019 Information management 16 23 34 8 19 0 0 27 39 30
2019 Information technology 5 30 32 15 16 0 3 31 36 115
2019 Evaluation 8 27 23 21 17 0 4 39 37 25
2019 Data sciences 15 11 34 14 21 4 0 37 28 40
2019 Policy 9 27 29 17 17 0 0 35 36 35
2019 Project management 7 19 40 24 9 1 0 34 26 140
2019 Other services to the public 16 15 30 28 10 0 0 39 32 45
2019 None of the above 8 16 32 20 20 1 1 42 25 165
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 38 3 8 5 11 12 79 17 35
2024 Intelligence analysts 44 19 18 19 0 0 0 63 19 10
2024 Compliance, inspection and enforcement 18 40 11 5 0 20 5 78 7 15
2024 Communications or public affairs 25 21 14 15 8 9 8 55 28 55
2024 Security 29 30 17 8 7 4 4 64 17 15
2024 Science and technology 25 31 18 8 7 6 5 63 17 1260
2024 Library services 15 26 40 8 4 0 8 44 13 25
2024 Legal services 42 25 0 16 0 16 0 81 19 10
2024 Administration and operations 28 31 20 7 4 8 3 67 11 240
2024 Human resources 35 26 18 5 3 6 7 70 9 105
2024 Financial management 39 24 22 8 0 1 6 68 9 70
2024 Procurement 22 34 15 8 11 3 7 62 21 35
2024 Real property 26 32 21 7 6 5 4 64 14 60
2024 Information management 28 51 7 5 4 5 0 83 10 20
2024 Information technology 37 28 17 4 1 9 5 75 6 155
2024 Evaluation 19 23 18 12 8 16 4 53 24 25
2024 Data sciences 32 25 24 8 2 2 7 63 11 40
2024 Policy 55 21 8 1 0 8 6 88 2 50
2024 Project management 27 37 15 11 4 6 1 69 16 155
2024 Other services to the public 38 26 15 8 1 6 6 72 10 65
2024 None of the above 25 30 18 10 10 5 3 60 21 180
2022 Client contact centre 32 30 17 2 4 9 6 72 8 45
2022 Compliance, inspection and enforcement 16 31 17 12 6 13 5 57 22 15
2022 Communications or public affairs 20 38 11 7 0 14 10 77 9 45
2022 Security 33 19 19 4 6 5 14 64 13 20
2022 Science and technology 24 32 18 8 8 7 4 62 18 1270
2022 Library services 34 33 15 0 4 9 6 78 4 30
2022 Legal services 38 30 11 15 0 0 7 73 16 15
2022 Administration and operations 38 26 17 7 4 3 4 69 12 250
2022 Human resources 43 31 9 1 1 7 7 87 3 90
2022 Financial management 39 35 10 3 0 8 5 85 4 65
2022 Procurement 26 25 27 6 3 9 4 59 10 35
2022 Real property 17 42 20 9 3 4 4 65 13 65
2022 Material management 17 38 0 28 8 0 9 61 39 10
2022 Information management 21 33 15 7 0 25 0 71 9 30
2022 Information technology 35 30 17 3 4 7 4 73 7 130
2022 Internal audit 41 26 16 0 0 6 10 81 0 15
2022 Evaluation 28 36 7 13 8 6 2 69 23 35
2022 Data sciences 25 34 11 9 5 11 4 70 16 55
2022 Policy 28 34 18 7 7 4 2 66 15 45
2022 Project management 24 25 23 7 6 6 8 57 16 170
2022 Other services to the public 38 31 13 2 6 9 2 77 8 50
2022 None of the above 24 35 15 3 11 5 8 67 16 170
2020 Client contact centre 31 37 9 7 0 7 9 81 8 35
2020 Compliance, inspection and enforcement 28 37 11 4 8 4 9 74 14 20
2020 Communications or public affairs 30 42 16 0 4 0 8 79 4 55
2020 Security 49 30 13 0 0 8 0 86 0 20
2020 Science and technology 24 33 19 9 5 5 4 63 15 1280
2020 Library services 35 31 11 8 3 12 0 75 13 30
2020 Administration and operations 30 30 21 5 4 5 5 67 10 235
2020 Human resources 33 32 12 7 1 8 8 77 9 105
2020 Financial management 42 30 11 1 0 7 10 85 2 65
2020 Procurement 15 39 25 11 3 3 3 58 15 20
2020 Real property 24 26 22 13 5 3 7 56 19 50
2020 Material management 24 19 39 0 7 11 0 48 7 15
2020 Information management 37 18 30 7 0 6 3 60 8 30
2020 Information technology 30 31 16 8 4 8 2 69 14 130
2020 Internal audit 36 46 0 0 0 9 9 100 0 10
2020 Evaluation 33 39 16 6 3 3 0 74 10 30
2020 Data sciences 31 35 14 5 7 3 5 72 13 35
2020 Policy 32 27 19 8 2 7 5 67 11 55
2020 Project management 33 27 16 10 6 5 3 65 18 155
2020 Other services to the public 22 30 21 7 5 4 11 60 15 55
2020 None of the above 24 32 17 11 7 5 5 62 20 130
2019 Client contact centre 42 29 10 6 8 0 5 75 14 35
2019 Compliance, inspection and enforcement 37 26 18 4 4 4 7 71 9 20
2019 Communications or public affairs 19 48 10 14 3 0 6 71 19 50
2019 Security 58 27 4 10 0 0 0 85 10 25
2019 Science and technology 27 30 18 10 5 6 4 63 17 1185
2019 Library services 43 22 15 7 2 7 2 72 11 40
2019 Legal services 19 38 15 0 10 0 18 69 12 10
2019 Administration and operations 28 33 19 9 4 5 3 66 13 230
2019 Human resources 33 23 20 3 3 9 8 68 7 90
2019 Financial management 39 37 16 0 3 2 3 80 3 70
2019 Procurement 40 30 4 17 4 0 4 73 22 20
2019 Real property 31 18 29 18 0 0 4 51 19 30
2019 Material management 20 33 11 15 0 21 0 68 18 15
2019 Information management 25 39 23 3 5 3 3 68 8 30
2019 Information technology 37 31 13 6 4 4 4 75 11 115
2019 Evaluation 24 27 16 13 0 17 4 64 16 25
2019 Data sciences 41 28 13 7 5 2 4 74 12 40
2019 Policy 63 16 9 9 0 3 0 82 9 35
2019 Project management 26 31 19 14 5 3 2 60 20 140
2019 Other services to the public 18 33 9 14 14 7 5 58 32 45
2019 None of the above 25 27 20 9 8 5 6 58 19 165

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 31 6 0 8 8 5 84 9 35
2024 Intelligence analysts 82 9 0 9 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 63 26 0 12 0 0 0 88 12 15
2024 Communications or public affairs 41 38 3 13 5 0 0 79 18 55
2024 Security 66 24 7 0 4 0 0 89 4 15
2024 Science and technology 48 31 8 8 5 1 0 80 12 1260
2024 Library services 54 29 13 4 0 0 0 83 4 25
2024 Legal services 59 25 16 0 0 0 0 84 0 10
2024 Administration and operations 56 25 10 8 1 0 0 81 9 240
2024 Human resources 68 20 5 3 4 0 0 88 7 105
2024 Financial management 55 31 9 5 0 0 0 86 5 70
2024 Procurement 41 30 10 14 5 0 0 71 19 35
2024 Real property 58 25 9 4 3 0 0 83 7 60
2024 Information management 63 26 7 0 4 0 0 89 4 20
2024 Information technology 55 32 8 2 2 2 0 89 3 155
2024 Evaluation 39 20 7 22 7 4 0 62 31 25
2024 Data sciences 55 19 10 14 2 0 0 74 16 40
2024 Policy 78 14 4 3 0 2 0 94 3 50
2024 Project management 48 31 5 9 5 1 0 80 15 155
2024 Other services to the public 73 11 6 7 3 0 0 83 11 65
2024 None of the above 44 29 6 10 10 2 0 74 20 180
2022 Client contact centre 64 20 9 7 0 0 0 84 7 45
2022 Compliance, inspection and enforcement 50 45 0 6 0 0 0 94 6 15
2022 Communications or public affairs 55 33 7 3 2 0 0 88 5 45
2022 Security 69 16 0 10 5 0 0 85 15 20
2022 Science and technology 47 30 8 8 5 0 0 78 14 1270
2022 Library services 66 21 6 3 4 0 0 87 7 30
2022 Legal services 55 37 0 9 0 0 0 91 9 15
2022 Administration and operations 58 22 9 5 4 1 0 82 9 250
2022 Human resources 65 28 2 2 2 0 0 94 4 90
2022 Financial management 59 29 6 3 0 2 0 90 3 65
2022 Procurement 44 31 15 3 3 4 0 78 6 35
2022 Real property 55 29 5 6 5 0 0 84 11 65
2022 Material management 37 27 0 10 26 0 0 64 36 10
2022 Information management 58 29 9 3 0 0 0 88 3 30
2022 Information technology 68 20 6 3 2 0 0 89 6 130
2022 Internal audit 63 31 6 0 0 0 0 94 0 15
2022 Evaluation 43 29 7 12 10 0 0 71 22 35
2022 Data sciences 36 30 11 12 9 2 0 67 22 55
2022 Policy 58 29 2 7 4 0 0 87 11 45
2022 Project management 48 30 11 6 5 1 0 78 11 170
2022 Other services to the public 58 29 4 3 6 0 0 87 9 50
2022 None of the above 42 35 10 3 8 2 1 79 11 170
2020 Client contact centre 52 34 5 9 0 0 0 86 9 35
2020 Compliance, inspection and enforcement 45 34 4 8 8 0 0 79 16 20
2020 Communications or public affairs 57 30 2 7 4 0 0 87 11 55
2020 Security 77 13 10 0 0 0 0 90 0 20
2020 Science and technology 44 34 9 8 4 1 0 79 12 1275
2020 Library services 60 26 9 3 3 0 0 86 6 30
2020 Administration and operations 53 27 9 5 4 1 1 82 9 235
2020 Human resources 66 26 2 4 1 0 0 92 5 105
2020 Financial management 66 21 7 1 0 4 0 91 1 65
2020 Procurement 44 26 12 11 7 0 0 70 18 20
2020 Real property 34 37 20 0 5 4 0 73 5 50
2020 Material management 59 13 6 11 11 0 0 72 22 15
2020 Information management 63 13 15 7 2 0 0 76 10 30
2020 Information technology 48 32 8 7 5 0 0 80 11 130
2020 Internal audit 72 28 0 0 0 0 0 100 0 10
2020 Evaluation 24 48 3 18 3 0 3 75 22 30
2020 Data sciences 62 12 7 14 5 0 0 74 19 35
2020 Policy 54 21 13 10 0 2 0 76 10 55
2020 Project management 53 23 15 6 3 0 0 76 9 155
2020 Other services to the public 42 37 8 5 7 0 0 79 12 55
2020 None of the above 41 34 11 9 6 0 0 75 15 130
2019 Client contact centre 58 32 5 0 6 0 0 90 6 35
2019 Compliance, inspection and enforcement 35 44 4 13 4 0 0 79 16 20
2019 Communications or public affairs 28 31 9 25 6 0 0 60 31 50
2019 Security 84 7 8 0 0 0 0 92 0 25
2019 Science and technology 44 32 10 9 4 0 0 76 14 1185
2019 Library services 51 39 0 5 5 0 0 90 10 40
2019 Legal services 28 53 9 10 0 0 0 81 10 10
2019 Administration and operations 48 24 14 10 4 1 0 73 13 230
2019 Human resources 57 31 1 7 0 2 2 91 8 90
2019 Financial management 68 19 7 4 2 0 0 87 6 70
2019 Procurement 22 27 21 21 9 0 0 49 30 20
2019 Real property 38 30 11 20 0 0 0 68 20 30
2019 Material management 56 25 19 0 0 0 0 81 0 15
2019 Information management 54 21 5 20 0 0 0 75 20 30
2019 Information technology 53 27 8 6 3 2 1 82 10 115
2019 Evaluation 38 43 11 4 4 0 0 81 8 25
2019 Data sciences 59 20 14 2 5 0 0 79 7 40
2019 Policy 72 19 6 3 0 0 0 91 3 35
2019 Project management 47 26 10 10 5 1 0 74 15 140
2019 Other services to the public 50 25 5 9 11 0 0 76 20 45
2019 None of the above 45 25 13 8 9 1 0 71 17 165

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 36 6 0 2 0 5 91 2 35
2024 Intelligence analysts 91 0 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 68 27 0 5 0 0 0 95 5 15
2024 Communications or public affairs 39 44 5 6 5 0 0 84 11 55
2024 Security 75 21 0 4 0 0 0 96 4 15
2024 Science and technology 55 32 6 4 2 0 0 87 7 1260
2024 Library services 51 40 4 6 0 0 0 91 6 25
2024 Legal services 73 27 0 0 0 0 0 100 0 10
2024 Administration and operations 57 29 5 7 1 0 0 87 8 240
2024 Human resources 76 17 4 2 1 0 0 93 3 105
2024 Financial management 65 27 7 1 0 0 0 91 1 70
2024 Procurement 39 38 8 9 5 0 0 78 14 35
2024 Real property 58 32 6 1 2 0 0 90 4 60
2024 Information management 59 41 0 0 0 0 0 100 0 20
2024 Information technology 68 25 4 4 0 0 0 93 4 155
2024 Evaluation 60 22 4 7 7 0 0 82 14 25
2024 Data sciences 61 35 2 2 0 0 0 96 2 40
2024 Policy 82 12 3 3 0 0 0 94 3 50
2024 Project management 50 32 5 8 4 0 0 83 12 155
2024 Other services to the public 72 20 6 0 2 0 0 92 2 60
2024 None of the above 50 31 8 6 4 1 0 82 10 180
2022 Client contact centre 73 20 7 0 0 0 0 93 0 45
2022 Compliance, inspection and enforcement 56 33 12 0 0 0 0 88 0 15
2022 Communications or public affairs 50 44 5 2 0 0 0 93 2 45
2022 Security 74 20 0 6 0 0 0 94 6 20
2022 Science and technology 54 31 7 6 2 0 0 85 8 1270
2022 Library services 72 21 3 3 0 0 0 94 3 30
2022 Legal services 63 27 11 0 0 0 0 89 0 15
2022 Administration and operations 61 26 6 6 1 0 0 87 7 250
2022 Human resources 77 21 1 0 1 0 0 98 1 90
2022 Financial management 67 28 2 3 0 0 0 95 3 65
2022 Procurement 52 32 10 3 3 0 0 84 6 35
2022 Real property 53 35 10 1 1 0 0 87 3 65
2022 Material management 56 9 20 15 0 0 0 65 15 10
2022 Information management 53 47 0 0 0 0 0 100 0 30
2022 Information technology 66 25 6 1 2 0 0 91 3 130
2022 Internal audit 78 22 0 0 0 0 0 100 0 15
2022 Evaluation 63 24 5 8 0 0 0 87 8 35
2022 Data sciences 52 32 9 5 1 0 0 85 6 55
2022 Policy 69 20 2 7 2 0 0 89 9 45
2022 Project management 55 24 11 7 3 0 0 79 10 170
2022 Other services to the public 56 29 8 4 4 0 0 85 7 50
2022 None of the above 52 36 5 4 3 0 0 88 8 170
2020 Client contact centre 66 27 4 2 0 0 0 93 2 35
2020 Compliance, inspection and enforcement 53 34 9 0 4 0 0 88 4 20
2020 Communications or public affairs 58 41 2 0 0 0 0 98 0 55
2020 Security 77 23 0 0 0 0 0 100 0 20
2020 Science and technology 53 35 7 4 2 0 0 88 5 1275
2020 Library services 66 14 0 17 3 0 0 81 19 30
2020 Administration and operations 56 31 7 4 1 1 0 88 5 230
2020 Human resources 83 16 0 0 1 0 0 99 1 100
2020 Financial management 75 23 1 0 0 0 0 99 0 65
2020 Procurement 57 24 16 3 0 0 0 81 3 20
2020 Real property 42 40 14 3 1 0 0 82 4 50
2020 Material management 48 34 17 0 0 0 0 83 0 15
2020 Information management 65 26 5 5 0 0 0 91 5 30
2020 Information technology 62 29 5 2 2 0 0 91 4 130
2020 Internal audit 83 17 0 0 0 0 0 100 0 10
2020 Evaluation 48 42 4 6 0 0 0 90 6 30
2020 Data sciences 72 19 5 5 0 0 0 90 5 35
2020 Policy 69 18 7 7 0 0 0 86 7 55
2020 Project management 63 23 8 4 2 0 0 86 6 155
2020 Other services to the public 63 25 3 5 4 0 0 89 9 55
2020 None of the above 55 26 11 5 3 0 0 81 8 130
2019 Client contact centre 56 38 2 0 4 0 0 94 4 35
2019 Compliance, inspection and enforcement 42 50 4 0 4 0 0 92 4 20
2019 Communications or public affairs 36 48 5 7 2 2 0 85 9 50
2019 Security 69 27 0 4 0 0 0 96 4 25
2019 Science and technology 51 34 8 5 2 0 0 85 6 1185
2019 Library services 66 26 0 7 0 0 0 93 7 40
2019 Legal services 38 38 24 0 0 0 0 76 0 10
2019 Administration and operations 47 37 8 6 2 0 0 84 7 230
2019 Human resources 74 22 3 0 0 2 0 97 0 90
2019 Financial management 73 21 4 0 2 0 0 94 2 70
2019 Procurement 27 60 4 9 0 0 0 87 9 20
2019 Real property 41 36 13 9 0 0 0 78 9 30
2019 Material management 59 41 0 0 0 0 0 100 0 15
2019 Information management 58 29 5 7 0 0 0 87 7 30
2019 Information technology 55 33 10 2 0 0 0 88 2 115
2019 Evaluation 52 31 0 13 4 0 0 83 17 25
2019 Data sciences 68 18 10 0 5 0 0 86 5 40
2019 Policy 81 10 6 3 0 0 0 91 3 35
2019 Project management 49 32 11 6 1 1 0 81 8 140
2019 Other services to the public 49 30 7 8 7 0 0 79 14 45
2019 None of the above 48 32 7 9 4 0 0 80 13 165

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 49 11 0 2 0 5 86 2 35
2024 Intelligence analysts 73 27 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 55 39 5 0 0 0 0 95 0 15
2024 Communications or public affairs 36 50 3 5 2 2 2 90 7 55
2024 Security 45 30 17 4 4 0 0 76 7 15
2024 Science and technology 45 39 9 4 2 1 0 85 7 1260
2024 Library services 47 33 20 0 0 0 0 80 0 25
2024 Legal services 73 27 0 0 0 0 0 100 0 10
2024 Administration and operations 43 39 12 5 1 0 0 82 6 240
2024 Human resources 61 27 9 1 2 0 0 88 3 105
2024 Financial management 52 34 10 4 0 0 0 86 4 70
2024 Procurement 29 40 14 5 8 0 4 72 13 35
2024 Real property 54 34 6 1 4 0 0 88 6 60
2024 Information management 56 44 0 0 0 0 0 100 0 20
2024 Information technology 53 33 8 5 1 1 0 86 6 155
2024 Evaluation 48 27 15 3 7 0 0 75 11 25
2024 Data sciences 50 42 6 2 0 0 0 92 2 40
2024 Policy 77 15 5 3 0 0 0 92 3 50
2024 Project management 46 35 10 5 1 2 0 83 6 155
2024 Other services to the public 61 23 9 2 3 2 0 86 5 65
2024 None of the above 41 35 12 4 6 3 0 78 10 180
2022 Client contact centre 54 25 16 2 0 2 0 81 2 45
2022 Compliance, inspection and enforcement 46 30 25 0 0 0 0 75 0 15
2022 Communications or public affairs 49 41 5 5 0 0 0 90 5 45
2022 Security 71 29 0 0 0 0 0 100 0 20
2022 Science and technology 46 39 8 4 2 1 0 86 6 1270
2022 Library services 59 29 6 6 0 0 0 88 6 30
2022 Legal services 70 20 11 0 0 0 0 89 0 15
2022 Administration and operations 54 28 11 5 2 0 0 82 7 250
2022 Human resources 56 36 3 2 1 1 0 93 3 90
2022 Financial management 55 31 13 0 1 0 0 86 1 65
2022 Procurement 45 27 16 5 0 7 0 78 5 35
2022 Real property 45 41 9 3 2 0 0 87 5 65
2022 Material management 37 20 9 26 0 9 0 62 28 10
2022 Information management 59 39 3 0 0 0 0 97 0 30
2022 Information technology 62 23 6 5 4 0 0 85 9 130
2022 Internal audit 74 21 6 0 0 0 0 94 0 15
2022 Evaluation 56 29 3 10 0 2 0 87 10 35
2022 Data sciences 51 27 12 8 1 2 0 79 9 55
2022 Policy 50 42 0 5 2 0 0 93 7 45
2022 Project management 43 37 11 5 3 1 0 81 8 170
2022 Other services to the public 53 36 6 3 2 0 0 89 5 50
2022 None of the above 38 42 9 5 5 1 1 81 10 170
2020 Client contact centre 50 39 9 2 0 0 0 89 2 35
2020 Compliance, inspection and enforcement 60 32 0 0 4 4 0 96 4 20
2020 Communications or public affairs 47 38 6 7 2 0 0 85 9 55
2020 Security 54 41 5 0 0 0 0 95 0 15
2020 Science and technology 44 40 11 3 2 1 0 84 4 1270
2020 Library services 50 39 6 3 3 0 0 88 6 30
2020 Administration and operations 44 39 12 4 1 1 0 83 5 230
2020 Human resources 65 25 6 2 1 1 0 91 3 100
2020 Financial management 65 31 0 1 0 1 1 99 1 65
2020 Procurement 41 37 7 15 0 0 0 78 15 20
2020 Real property 37 30 17 10 3 0 4 69 13 50
2020 Material management 41 26 17 5 0 11 0 75 5 15
2020 Information management 61 17 17 5 0 0 0 78 5 30
2020 Information technology 44 43 7 5 0 1 0 88 5 130
2020 Internal audit 65 35 0 0 0 0 0 100 0 10
2020 Evaluation 51 40 3 6 0 0 0 91 6 30
2020 Data sciences 55 34 7 5 0 0 0 88 5 35
2020 Policy 58 32 7 2 2 0 0 90 3 55
2020 Project management 53 35 7 3 1 0 0 88 5 155
2020 Other services to the public 51 34 5 5 4 2 0 86 9 55
2020 None of the above 47 35 9 4 4 0 0 82 9 130
2019 Client contact centre 52 39 7 0 2 0 0 91 2 35
2019 Compliance, inspection and enforcement 58 34 4 0 4 0 0 92 4 20
2019 Communications or public affairs 27 56 7 8 2 0 0 84 9 50
2019 Security 64 32 4 0 0 0 0 96 0 25
2019 Science and technology 46 37 10 5 2 0 0 83 7 1185
2019 Library services 52 38 5 5 0 0 0 90 5 40
2019 Legal services 39 61 0 0 0 0 0 100 0 10
2019 Administration and operations 40 41 11 4 3 1 0 83 7 230
2019 Human resources 50 41 7 2 0 0 0 91 2 90
2019 Financial management 60 30 7 2 0 0 0 90 2 70
2019 Procurement 22 61 17 0 0 0 0 83 0 20
2019 Real property 38 26 24 12 0 0 0 64 12 30
2019 Material management 56 26 10 0 0 8 0 89 0 15
2019 Information management 54 29 7 10 0 0 0 82 10 30
2019 Information technology 50 35 12 3 0 1 0 86 3 115
2019 Evaluation 41 42 8 4 0 4 0 87 4 25
2019 Data sciences 62 21 11 4 2 0 0 83 7 40
2019 Policy 69 25 6 0 0 0 0 94 0 30
2019 Project management 47 32 12 7 1 0 0 79 8 140
2019 Other services to the public 47 29 23 0 2 0 0 75 2 45
2019 None of the above 36 41 11 6 4 1 1 78 10 165

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 25 26 0 3 8 3 68 3 35
2024 Intelligence analysts 47 10 23 0 0 9 10 72 0 10
2024 Compliance, inspection and enforcement 51 23 6 0 0 20 0 93 0 15
2024 Communications or public affairs 42 27 4 11 0 10 6 83 13 55
2024 Security 51 28 13 0 4 4 0 83 4 15
2024 Science and technology 39 27 11 6 5 8 4 75 12 1260
2024 Library services 32 41 4 16 0 4 4 79 17 25
2024 Legal services 49 26 16 0 0 8 0 82 0 10
2024 Administration and operations 44 24 14 3 3 7 5 78 6 240
2024 Human resources 49 27 8 8 2 5 0 81 10 105
2024 Financial management 39 25 13 7 5 6 6 73 13 70
2024 Procurement 44 11 9 9 4 12 9 71 17 35
2024 Real property 44 23 20 0 8 3 3 71 8 60
2024 Information management 41 37 11 0 0 10 0 88 0 20
2024 Information technology 42 20 12 6 4 11 5 73 12 155
2024 Evaluation 33 27 19 5 4 9 4 69 9 25
2024 Data sciences 42 19 4 14 4 13 5 74 21 40
2024 Policy 55 17 7 0 3 13 5 87 4 50
2024 Project management 38 25 11 8 6 6 5 71 17 155
2024 Other services to the public 44 23 12 3 3 10 5 79 7 65
2024 None of the above 35 24 10 8 7 10 6 71 17 180
2022 Client contact centre 44 22 14 7 2 5 6 74 10 45
2022 Compliance, inspection and enforcement 49 44 0 0 0 0 7 100 0 15
2022 Communications or public affairs 47 30 5 5 0 9 4 88 6 45
2022 Security 46 26 21 6 0 0 0 73 6 20
2022 Science and technology 39 30 11 7 4 5 4 76 12 1270
2022 Library services 32 35 6 4 0 13 9 87 5 30
2022 Legal services 56 15 11 0 0 18 0 87 0 15
2022 Administration and operations 46 23 12 4 5 6 4 77 10 250
2022 Human resources 53 21 9 6 0 5 6 83 7 90
2022 Financial management 36 34 7 3 5 13 2 83 10 65
2022 Procurement 33 32 17 3 6 7 3 71 10 35
2022 Real property 51 17 19 3 2 3 7 74 5 65
2022 Material management 73 0 18 0 0 0 9 80 0 10
2022 Information management 35 29 11 4 0 18 3 81 4 30
2022 Information technology 46 23 11 5 3 8 4 78 9 130
2022 Internal audit 31 57 0 0 0 7 5 100 0 15
2022 Evaluation 38 26 16 7 3 3 7 71 11 35
2022 Data sciences 33 32 11 9 3 6 7 73 14 55
2022 Policy 46 28 8 7 0 4 8 83 8 45
2022 Project management 36 28 13 4 5 10 5 74 10 170
2022 Other services to the public 45 26 2 4 4 9 10 88 10 50
2022 None of the above 38 28 13 5 5 10 1 75 11 170

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 28 23 0 3 6 3 72 3 35
2024 Intelligence analysts 38 10 23 9 0 9 10 60 11 10
2024 Compliance, inspection and enforcement 51 23 6 0 0 20 0 93 0 15
2024 Communications or public affairs 38 28 10 8 0 10 6 79 9 55
2024 Security 56 24 9 7 0 4 0 83 7 15
2024 Science and technology 38 28 11 6 5 8 5 75 12 1260
2024 Library services 44 31 13 4 0 4 4 82 4 25
2024 Legal services 41 16 16 18 0 8 0 62 20 10
2024 Administration and operations 42 27 14 5 1 7 4 78 7 240
2024 Human resources 46 28 9 7 2 8 0 80 10 105
2024 Financial management 40 26 13 8 2 6 6 75 11 70
2024 Procurement 44 15 9 6 4 12 9 75 13 35
2024 Real property 49 17 20 0 5 5 4 73 5 60
2024 Information management 48 30 11 0 0 10 0 88 0 20
2024 Information technology 42 18 14 6 6 10 5 70 14 155
2024 Evaluation 37 21 16 10 4 9 4 66 16 25
2024 Data sciences 41 18 8 4 12 13 5 71 19 40
2024 Policy 51 15 8 3 2 17 3 84 6 50
2024 Project management 38 23 14 7 6 6 5 69 15 155
2024 Other services to the public 42 24 13 3 0 10 7 80 4 65
2024 None of the above 35 24 8 7 8 11 7 72 18 180
2022 Client contact centre 51 17 11 7 2 5 6 77 10 45
2022 Compliance, inspection and enforcement 49 44 0 0 0 0 7 100 0 15
2022 Communications or public affairs 49 27 7 5 0 9 4 86 6 45
2022 Security 46 18 21 0 10 0 4 67 11 20
2022 Science and technology 39 30 11 7 4 5 4 76 12 1270
2022 Library services 28 32 9 3 4 15 9 79 9 30
2022 Legal services 56 15 0 0 0 28 0 100 0 15
2022 Administration and operations 46 26 11 7 3 5 3 78 10 250
2022 Human resources 52 25 7 4 0 6 6 88 4 90
2022 Financial management 31 40 9 1 3 13 2 85 5 65
2022 Procurement 38 24 17 3 6 10 3 70 10 35
2022 Real property 48 16 21 6 0 3 7 71 7 65
2022 Material management 56 8 18 10 0 0 9 70 11 10
2022 Information management 23 32 12 6 0 23 3 74 9 30
2022 Information technology 45 22 13 7 2 6 5 76 10 130
2022 Internal audit 27 61 5 0 0 7 0 95 0 15
2022 Evaluation 34 29 16 5 5 5 7 71 11 35
2022 Data sciences 34 32 10 5 8 6 7 75 14 55
2022 Policy 44 27 8 5 4 4 8 80 11 45
2022 Project management 36 28 14 6 3 7 5 73 11 170
2022 Other services to the public 44 25 5 4 4 7 10 84 10 50
2022 None of the above 39 30 11 7 2 10 1 78 11 170
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 34 6 2 0 0 8 92 2 35
2024 Intelligence analysts 54 28 0 9 0 0 9 90 10 10
2024 Compliance, inspection and enforcement 71 12 17 0 0 0 0 83 0 15
2024 Communications or public affairs 41 43 6 0 2 7 2 91 2 55
2024 Security 42 33 4 17 4 0 0 76 21 15
2024 Science and technology 49 29 12 5 3 1 2 80 8 1260
2024 Library services 24 56 11 0 0 4 5 87 0 25
2024 Legal services 59 23 18 0 0 0 0 82 0 10
2024 Administration and operations 51 24 14 3 1 1 6 81 4 240
2024 Human resources 65 23 7 2 0 1 3 91 2 105
2024 Financial management 53 27 13 1 2 0 4 83 3 70
2024 Procurement 39 34 15 0 10 0 2 75 10 35
2024 Real property 51 22 12 2 3 1 8 82 5 60
2024 Information management 57 28 7 4 0 0 4 88 5 20
2024 Information technology 52 30 10 5 2 1 1 83 6 155
2024 Evaluation 41 23 12 10 10 0 4 66 21 25
2024 Data sciences 45 31 7 4 0 6 8 88 4 40
2024 Policy 81 16 0 3 0 0 0 97 3 50
2024 Project management 56 26 11 2 2 1 3 84 4 155
2024 Other services to the public 66 19 9 6 0 0 0 85 6 65
2024 None of the above 41 32 12 4 4 2 4 78 9 180
2022 Client contact centre 51 32 2 2 0 0 13 95 3 45
2022 Compliance, inspection and enforcement 70 25 5 0 0 0 0 95 0 15
2022 Communications or public affairs 51 32 13 0 0 0 4 87 0 45
2022 Security 43 41 0 0 10 0 6 89 11 20
2022 Science and technology 48 31 11 4 2 0 3 82 7 1270
2022 Library services 40 42 3 3 0 0 12 93 3 30
2022 Legal services 77 13 11 0 0 0 0 89 0 15
2022 Administration and operations 57 20 12 4 1 0 5 82 5 250
2022 Human resources 63 21 3 1 1 1 9 94 2 90
2022 Financial management 49 37 10 2 0 0 3 89 2 65
2022 Procurement 34 36 10 9 6 0 4 74 16 35
2022 Real property 48 23 18 7 3 0 2 72 10 65
2022 Material management 47 35 0 10 8 0 0 82 18 10
2022 Information management 45 12 24 15 0 0 4 60 15 30
2022 Information technology 58 23 10 2 3 2 3 84 5 130
2022 Internal audit 61 34 6 0 0 0 0 94 0 15
2022 Evaluation 44 35 10 0 5 0 5 84 5 35
2022 Data sciences 45 23 16 3 8 6 0 72 11 55
2022 Policy 75 15 5 5 0 0 0 90 5 45
2022 Project management 50 31 11 2 3 1 2 84 5 170
2022 Other services to the public 57 30 11 0 0 2 0 89 0 50
2022 None of the above 38 33 14 6 4 2 3 75 10 170
2020 Client contact centre 57 27 11 0 0 4 0 88 0 35
2020 Compliance, inspection and enforcement 78 0 10 5 4 0 4 81 9 20
2020 Communications or public affairs 53 35 8 2 2 0 0 88 4 55
2020 Security 57 36 4 0 4 0 0 92 4 20
2020 Science and technology 49 30 13 4 2 1 1 80 6 1280
2020 Library services 37 41 19 3 0 0 0 78 3 30
2020 Administration and operations 52 29 11 2 3 0 2 83 5 235
2020 Human resources 59 21 13 2 1 0 4 84 2 105
2020 Financial management 67 20 5 1 3 1 3 90 4 65
2020 Procurement 32 45 16 7 0 0 0 76 7 20
2020 Real property 46 21 22 3 6 0 3 68 9 50
2020 Material management 32 17 28 5 7 0 11 56 13 15
2020 Information management 65 12 19 0 3 0 0 78 3 30
2020 Information technology 49 28 13 4 3 0 3 79 7 130
2020 Evaluation 41 29 17 6 3 0 3 73 9 30
2020 Data sciences 52 24 7 5 0 6 6 86 5 35
2020 Policy 49 37 7 5 0 2 0 88 5 55
2020 Project management 55 25 12 4 1 0 3 83 5 155
2020 Other services to the public 51 26 9 9 5 0 0 77 14 55
2020 None of the above 46 26 16 2 6 0 4 75 8 130
2019 Client contact centre 49 32 17 0 2 0 0 81 2 35
2019 Compliance, inspection and enforcement 59 22 8 0 4 0 7 87 4 20
2019 Communications or public affairs 49 33 10 5 0 0 3 84 5 50
2019 Security 60 33 0 0 0 0 7 100 0 25
2019 Science and technology 48 31 12 5 2 1 1 81 7 1190
2019 Library services 54 29 5 3 0 2 7 92 3 40
2019 Legal services 81 19 0 0 0 0 0 100 0 10
2019 Administration and operations 53 25 9 4 3 1 5 82 8 230
2019 Human resources 55 22 12 4 0 0 7 83 5 90
2019 Financial management 48 28 19 0 2 0 2 78 2 70
2019 Procurement 39 35 9 9 0 0 9 81 9 20
2019 Real property 39 32 14 12 0 0 4 74 12 30
2019 Material management 48 19 27 6 0 0 0 67 6 15
2019 Information management 53 35 11 0 0 0 0 89 0 30
2019 Information technology 47 30 15 4 2 1 1 79 6 115
2019 Evaluation 31 32 17 0 4 4 11 75 5 25
2019 Data sciences 68 11 16 2 0 0 2 81 2 40
2019 Policy 79 21 0 0 0 0 0 100 0 35
2019 Project management 55 23 11 5 3 1 2 80 8 140
2019 Other services to the public 58 19 8 4 7 4 0 80 12 45
2019 None of the above 48 25 14 5 6 0 2 74 11 165

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 42 9 3 0 0 3 88 3 35
2024 Intelligence analysts 91 0 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 60 27 5 7 0 0 0 87 7 15
2024 Communications or public affairs 53 37 0 7 3 0 0 90 10 55
2024 Security 77 13 0 4 7 0 0 89 11 15
2024 Science and technology 43 33 13 7 5 0 0 76 11 1260
2024 Library services 49 24 22 0 0 0 5 77 0 20
2024 Legal services 59 32 9 0 0 0 0 91 0 10
2024 Administration and operations 50 31 9 6 2 0 1 83 8 240
2024 Human resources 57 28 5 8 1 0 1 86 9 105
2024 Financial management 52 25 13 1 8 0 0 78 9 70
2024 Procurement 38 31 21 6 3 0 0 70 9 35
2024 Real property 51 35 3 4 6 1 0 87 10 60
2024 Information management 61 30 4 4 0 0 0 91 4 20
2024 Information technology 53 24 14 4 4 1 0 78 9 155
2024 Evaluation 43 25 8 14 6 0 3 70 22 25
2024 Data sciences 41 29 15 14 2 0 0 70 15 40
2024 Policy 55 28 3 5 0 10 0 91 5 50
2024 Project management 47 31 13 5 3 0 0 78 8 155
2024 Other services to the public 56 28 6 6 5 0 0 83 11 65
2024 None of the above 40 30 13 9 8 1 0 71 16 180
2022 Client contact centre 54 24 15 2 5 0 0 79 7 45
2022 Compliance, inspection and enforcement 52 37 0 8 4 0 0 88 12 15
2022 Communications or public affairs 49 39 5 2 5 0 0 88 7 45
2022 Security 51 35 8 0 6 0 0 86 6 20
2022 Science and technology 42 34 12 8 4 0 0 76 11 1270
2022 Library services 46 32 13 6 0 0 3 80 7 30
2022 Legal services 59 32 0 0 0 0 9 100 0 15
2022 Administration and operations 51 31 7 8 2 0 0 83 10 250
2022 Human resources 66 20 6 6 1 0 0 86 7 90
2022 Financial management 55 32 9 5 0 0 0 87 5 65
2022 Procurement 41 44 7 5 0 0 4 88 5 35
2022 Real property 48 29 8 7 9 0 0 76 16 65
2022 Material management 19 51 0 19 10 0 0 71 29 10
2022 Information management 49 42 6 0 4 0 0 91 4 30
2022 Information technology 46 32 11 6 4 0 0 79 10 130
2022 Internal audit 34 58 0 8 0 0 0 92 8 15
2022 Evaluation 46 21 10 10 12 0 0 67 23 35
2022 Data sciences 48 27 9 8 6 2 0 77 14 55
2022 Policy 55 33 2 7 3 0 0 88 10 45
2022 Project management 44 29 15 8 4 0 1 73 11 170
2022 Other services to the public 59 23 12 3 2 0 0 82 5 50
2022 None of the above 37 38 9 7 8 1 0 75 15 170
2020 Client contact centre 54 23 16 5 0 2 0 79 5 35
2020 Compliance, inspection and enforcement 50 27 5 9 4 5 0 81 13 20
2020 Communications or public affairs 49 33 7 8 4 0 0 82 11 55
2020 Security 69 22 5 4 0 0 0 91 4 20
2020 Science and technology 41 35 13 6 4 0 0 77 10 1275
2020 Library services 72 20 5 3 0 0 0 92 3 30
2020 Administration and operations 53 29 9 5 4 0 1 82 9 235
2020 Human resources 59 28 5 5 1 0 2 88 6 105
2020 Financial management 61 31 4 1 3 0 0 92 4 65
2020 Procurement 64 16 13 0 8 0 0 80 8 20
2020 Real property 41 25 9 12 12 0 0 66 25 50
2020 Material management 47 24 11 11 7 0 0 71 18 15
2020 Information management 55 18 20 7 0 0 0 73 7 30
2020 Information technology 41 30 18 6 5 0 0 72 11 130
2020 Internal audit 75 17 0 8 0 0 0 92 8 10
2020 Evaluation 47 35 6 9 3 0 0 82 12 30
2020 Data sciences 46 29 5 10 2 0 8 82 13 35
2020 Policy 48 32 12 5 2 2 0 81 7 55
2020 Project management 50 32 12 4 2 0 0 82 6 155
2020 Other services to the public 42 38 9 7 4 0 0 80 11 55
2020 None of the above 39 33 17 8 3 0 1 73 11 130
2019 Client contact centre 51 42 5 0 2 0 0 93 2 35
2019 Compliance, inspection and enforcement 50 24 4 21 0 0 0 75 21 20
2019 Communications or public affairs 40 36 12 11 0 0 0 77 11 50
2019 Security 69 31 0 0 0 0 0 100 0 20
2019 Science and technology 39 35 13 8 4 1 0 75 12 1185
2019 Library services 58 30 5 5 0 2 0 90 5 40
2019 Legal services 46 44 0 10 0 0 0 90 10 10
2019 Administration and operations 46 26 12 8 5 1 1 74 13 230
2019 Human resources 59 27 7 3 2 0 2 88 5 90
2019 Financial management 41 31 19 5 2 0 1 73 7 70
2019 Procurement 50 27 15 9 0 0 0 76 9 20
2019 Real property 33 26 15 16 9 0 0 60 25 30
2019 Material management 42 37 11 10 0 0 0 79 10 15
2019 Information management 58 23 16 0 0 3 0 83 0 30
2019 Information technology 44 34 14 4 3 0 0 78 8 115
2019 Evaluation 35 44 8 4 8 0 0 79 13 25
2019 Data sciences 53 20 11 15 0 0 0 73 15 40
2019 Policy 60 28 0 12 0 0 0 88 12 35
2019 Project management 43 26 20 4 5 1 0 70 9 135
2019 Other services to the public 32 37 22 4 4 0 0 69 9 45
2019 None of the above 43 28 11 11 6 1 1 71 18 165

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 32 3 3 6 6 0 88 9 35
2024 Intelligence analysts 63 28 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 55 28 17 0 0 0 0 83 0 15
2024 Communications or public affairs 56 21 15 2 2 2 2 81 3 55
2024 Security 75 9 4 4 7 0 0 85 12 15
2024 Science and technology 51 27 12 4 5 1 0 79 9 1260
2024 Library services 60 15 21 0 0 0 5 78 0 25
2024 Legal services 59 25 16 0 0 0 0 84 0 10
2024 Administration and operations 54 24 14 3 2 1 1 80 5 240
2024 Human resources 71 17 5 5 1 1 0 89 6 105
2024 Financial management 54 30 8 4 2 0 3 85 6 70
2024 Procurement 38 23 23 14 3 0 0 61 17 35
2024 Real property 52 23 14 5 3 1 2 78 8 60
2024 Information management 63 26 0 0 4 0 7 95 5 20
2024 Information technology 50 26 14 3 4 1 1 78 8 155
2024 Evaluation 55 13 15 11 6 0 0 67 18 25
2024 Data sciences 47 25 10 8 2 0 8 78 11 40
2024 Policy 69 9 6 0 3 13 0 89 4 50
2024 Project management 55 27 8 4 2 3 1 85 6 155
2024 Other services to the public 69 16 5 6 4 0 2 86 10 65
2024 None of the above 45 23 13 6 9 2 1 70 16 175
2022 Client contact centre 54 26 7 0 9 3 0 83 9 45
2022 Compliance, inspection and enforcement 59 6 18 12 0 5 0 69 13 15
2022 Communications or public affairs 51 37 5 2 3 0 2 89 5 45
2022 Security 47 30 8 4 6 0 5 80 11 20
2022 Science and technology 49 27 12 6 5 1 0 77 11 1270
2022 Library services 44 31 3 6 4 3 9 85 12 30
2022 Legal services 75 25 0 0 0 0 0 100 0 15
2022 Administration and operations 60 19 11 5 1 3 1 83 6 250
2022 Human resources 66 19 6 2 2 2 3 89 4 90
2022 Financial management 61 28 8 2 0 0 2 91 2 65
2022 Procurement 46 22 13 5 0 10 4 79 6 35
2022 Real property 61 14 9 9 7 0 0 75 16 65
2022 Material management 37 17 20 0 18 9 0 59 20 10
2022 Information management 55 34 8 0 4 0 0 88 4 30
2022 Information technology 54 24 11 7 3 0 0 78 10 130
2022 Internal audit 76 24 0 0 0 0 0 100 0 15
2022 Evaluation 55 25 5 2 12 0 0 80 15 35
2022 Data sciences 53 17 13 11 3 2 2 73 14 55
2022 Policy 54 19 16 4 5 2 0 74 9 45
2022 Project management 52 21 13 7 6 1 1 74 13 170
2022 Other services to the public 66 21 7 4 2 0 0 87 6 50
2022 None of the above 46 30 8 10 5 0 0 76 15 170
2020 Client contact centre 62 21 7 4 0 7 0 88 5 35
2020 Compliance, inspection and enforcement 67 23 0 5 4 0 0 90 10 20
2020 Communications or public affairs 55 31 9 4 2 0 0 86 5 55
2020 Security 61 21 14 0 0 0 4 86 0 20
2020 Science and technology 49 27 13 5 5 1 1 77 9 1280
2020 Library services 75 14 8 3 0 0 0 89 3 30
2020 Administration and operations 53 24 12 5 3 1 2 80 9 230
2020 Human resources 60 21 8 5 1 1 3 84 7 105
2020 Financial management 58 20 17 4 0 0 1 79 4 65
2020 Procurement 51 32 3 7 7 0 0 83 14 20
2020 Real property 44 25 12 7 8 0 4 72 15 50
2020 Material management 58 13 17 7 5 0 0 71 11 15
2020 Information management 57 19 15 2 3 5 0 79 5 30
2020 Information technology 45 32 11 5 5 2 1 79 10 130
2020 Internal audit 73 27 0 0 0 0 0 100 0 10
2020 Evaluation 47 34 12 3 3 0 0 81 6 30
2020 Data sciences 56 23 11 5 5 0 0 80 9 35
2020 Policy 52 29 12 3 2 2 0 83 5 55
2020 Project management 60 17 16 3 1 1 2 80 4 155
2020 Other services to the public 53 23 12 2 5 5 0 80 7 55
2020 None of the above 46 25 16 6 5 0 1 72 12 125

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 38 0 5 0 6 3 94 6 35
2024 Intelligence analysts 91 0 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 60 24 5 11 0 0 0 84 11 15
2024 Communications or public affairs 55 29 10 1 3 2 0 86 4 55
2024 Security 84 5 4 4 4 0 0 89 7 15
2024 Science and technology 48 32 10 6 3 1 0 80 9 1260
2024 Library services 56 19 20 0 0 0 5 79 0 25
2024 Legal services 76 15 9 0 0 0 0 91 0 10
2024 Administration and operations 49 32 10 5 2 1 1 83 7 240
2024 Human resources 69 25 2 3 1 0 0 94 4 105
2024 Financial management 54 28 9 9 0 0 0 82 9 70
2024 Procurement 36 27 24 9 3 0 0 64 12 35
2024 Real property 49 30 9 4 1 7 0 84 6 60
2024 Information management 54 42 0 0 4 0 0 96 4 20
2024 Information technology 58 29 9 3 1 0 1 87 4 155
2024 Evaluation 51 21 14 11 3 0 0 72 14 25
2024 Data sciences 56 25 9 10 0 0 0 82 10 40
2024 Policy 68 14 7 2 0 10 0 91 2 50
2024 Project management 50 33 11 4 1 1 0 83 6 155
2024 Other services to the public 66 20 5 4 5 0 0 86 9 65
2024 None of the above 45 32 6 9 6 2 0 78 15 180
2022 Client contact centre 54 34 7 4 0 0 0 89 4 45
2022 Compliance, inspection and enforcement 53 30 6 0 11 0 0 83 11 15
2022 Communications or public affairs 52 32 6 6 3 0 0 84 9 45
2022 Security 55 25 9 4 6 0 0 81 10 20
2022 Science and technology 47 32 12 6 3 1 0 79 9 1270
2022 Library services 60 25 12 0 3 0 0 85 3 30
2022 Legal services 66 24 11 0 0 0 0 89 0 15
2022 Administration and operations 54 29 8 5 2 1 1 85 7 250
2022 Human resources 70 21 5 4 1 0 0 91 5 90
2022 Financial management 63 26 10 1 0 0 0 89 1 65
2022 Procurement 51 37 5 7 0 0 0 88 7 35
2022 Real property 53 25 12 6 5 0 0 78 10 65
2022 Material management 54 28 0 8 10 0 0 82 18 10
2022 Information management 63 31 3 4 0 0 0 94 4 30
2022 Information technology 55 29 11 3 2 0 0 84 5 130
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 57 23 10 5 3 2 0 82 8 35
2022 Data sciences 45 33 8 5 8 2 0 80 13 55
2022 Policy 56 29 3 7 2 0 3 88 9 45
2022 Project management 44 30 13 9 3 1 0 75 12 170
2022 Other services to the public 61 21 10 3 2 2 0 84 5 50
2022 None of the above 40 37 9 6 8 0 1 77 14 170
2020 Client contact centre 52 34 9 2 0 2 0 88 2 35
2020 Compliance, inspection and enforcement 51 31 10 0 4 0 4 86 4 20
2020 Communications or public affairs 55 21 3 13 2 0 5 81 16 50
2020 Security 78 5 10 8 0 0 0 82 8 20
2020 Science and technology 45 33 12 6 3 1 0 79 9 1280
2020 Library services 75 13 6 3 3 0 0 88 6 30
2020 Administration and operations 50 31 11 3 3 0 1 82 6 235
2020 Human resources 59 27 3 1 4 2 3 91 6 105
2020 Financial management 64 22 4 9 0 0 0 87 9 65
2020 Procurement 57 30 4 6 3 0 0 86 10 20
2020 Real property 37 37 10 5 8 0 4 76 13 50
2020 Material management 43 39 0 13 5 0 0 82 18 15
2020 Information management 62 28 8 2 0 0 0 90 2 30
2020 Information technology 54 27 7 9 2 0 1 82 11 130
2020 Internal audit 54 36 9 0 0 0 0 91 0 10
2020 Evaluation 39 45 6 10 0 0 0 84 10 30
2020 Data sciences 50 34 4 7 2 0 2 86 10 35
2020 Policy 49 37 4 6 3 0 0 87 10 55
2020 Project management 59 26 10 4 1 0 0 85 5 155
2020 Other services to the public 46 38 6 4 5 2 0 85 9 55
2020 None of the above 47 25 14 8 5 0 1 72 14 125
2019 Client contact centre 62 30 7 2 0 0 0 91 2 35
2019 Compliance, inspection and enforcement 42 37 13 4 4 0 0 79 8 20
2019 Communications or public affairs 43 39 8 7 2 2 0 83 9 50
2019 Security 52 44 4 0 0 0 0 96 0 25
2019 Science and technology 44 32 11 7 4 1 1 78 10 1185
2019 Library services 63 22 10 0 0 5 0 90 0 40
2019 Legal services 37 38 15 0 0 10 0 83 0 10
2019 Administration and operations 51 26 11 5 6 1 1 78 10 230
2019 Human resources 63 27 3 3 2 0 2 92 5 90
2019 Financial management 54 27 13 4 2 0 0 81 6 70
2019 Procurement 43 27 9 9 13 0 0 70 21 20
2019 Real property 26 33 18 12 12 0 0 59 23 30
2019 Material management 42 37 11 6 4 0 0 79 10 15
2019 Information management 50 35 8 7 0 0 0 84 7 30
2019 Information technology 49 31 13 4 3 0 0 80 7 115
2019 Evaluation 38 30 19 0 8 4 0 71 9 25
2019 Data sciences 51 18 14 13 0 4 0 72 14 40
2019 Policy 64 27 3 6 0 0 0 91 6 35
2019 Project management 36 39 10 11 4 1 0 75 15 135
2019 Other services to the public 41 39 10 4 2 2 0 82 7 45
2019 None of the above 44 27 13 10 6 0 1 71 16 165

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 15 9 6 3 0 3 83 9 35
2024 Intelligence analysts 65 26 0 9 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 78 16 6 0 0 0 0 94 0 15
2024 Communications or public affairs 70 19 4 4 2 0 2 91 6 55
2024 Security 63 30 4 4 0 0 0 93 4 15
2024 Science and technology 67 21 5 2 2 1 1 90 5 1260
2024 Library services 62 25 4 0 4 0 5 92 4 25
2024 Legal services 91 0 9 0 0 0 0 91 0 10
2024 Administration and operations 63 26 3 2 1 2 2 93 3 240
2024 Human resources 75 18 2 3 2 1 0 93 5 105
2024 Financial management 69 25 0 1 0 1 3 99 1 65
2024 Procurement 61 13 14 2 6 3 0 77 9 35
2024 Real property 51 24 9 5 3 4 3 81 9 60
2024 Information management 79 21 0 0 0 0 0 100 0 20
2024 Information technology 68 22 4 1 2 1 2 93 3 155
2024 Evaluation 61 28 7 0 4 0 0 89 4 25
2024 Data sciences 77 17 4 0 0 0 2 95 0 40
2024 Policy 81 6 3 0 0 10 0 96 0 50
2024 Project management 66 21 7 2 1 1 1 90 3 155
2024 Other services to the public 70 20 5 0 2 2 2 93 2 65
2024 None of the above 63 23 5 4 4 1 1 87 8 180
2022 Client contact centre 69 18 8 0 0 0 5 92 0 45
2022 Compliance, inspection and enforcement 63 17 14 7 0 0 0 79 7 15
2022 Communications or public affairs 61 29 7 3 0 0 0 90 3 45
2022 Security 70 15 9 6 0 0 0 85 6 20
2022 Science and technology 66 25 5 2 2 1 0 92 3 1270
2022 Library services 62 22 0 6 6 4 0 88 12 30
2022 Legal services 89 0 11 0 0 0 0 89 0 15
2022 Administration and operations 68 18 9 3 1 0 1 87 4 250
2022 Human resources 77 16 1 0 2 0 4 97 2 90
2022 Financial management 81 16 2 1 0 0 0 97 1 65
2022 Procurement 54 28 6 5 3 0 5 87 7 35
2022 Real property 56 23 13 3 3 0 3 81 6 65
2022 Material management 68 8 8 8 0 0 9 83 8 10
2022 Information management 82 12 4 0 3 0 0 94 3 30
2022 Information technology 75 15 4 2 1 1 1 92 4 130
2022 Internal audit 77 23 0 0 0 0 0 100 0 15
2022 Evaluation 66 24 6 0 3 2 0 92 3 35
2022 Data sciences 83 8 3 3 1 0 2 92 5 55
2022 Policy 58 27 3 8 2 0 2 87 11 45
2022 Project management 61 24 10 2 1 1 1 87 2 170
2022 Other services to the public 68 20 5 2 0 5 0 93 2 50
2022 None of the above 58 28 3 1 5 2 3 91 6 170

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 18 6 0 11 0 0 83 11 35
2024 Intelligence analysts 54 46 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 65 17 6 13 0 0 0 82 13 15
2024 Communications or public affairs 63 21 8 4 3 0 2 85 7 55
2024 Security 62 27 0 7 4 0 0 89 11 15
2024 Science and technology 53 27 9 6 4 0 0 80 11 1260
2024 Library services 60 23 12 0 0 0 5 88 0 25
2024 Legal services 83 8 9 0 0 0 0 91 0 10
2024 Administration and operations 59 26 8 5 2 0 0 85 7 240
2024 Human resources 76 16 2 5 2 0 0 92 7 105
2024 Financial management 59 24 6 7 3 0 0 83 10 70
2024 Procurement 43 29 18 4 6 0 0 72 10 35
2024 Real property 59 27 3 7 3 0 0 86 11 60
2024 Information management 78 5 6 11 0 0 0 83 11 20
2024 Information technology 57 24 10 4 4 0 1 82 8 155
2024 Evaluation 56 17 17 0 11 0 0 72 11 25
2024 Data sciences 62 12 20 4 2 0 0 74 6 40
2024 Policy 55 27 2 6 0 10 0 91 7 50
2024 Project management 61 22 8 6 4 0 0 83 9 155
2024 Other services to the public 64 28 3 2 4 0 0 92 5 65
2024 None of the above 50 26 12 3 10 1 0 76 13 180
2022 Client contact centre 58 31 5 2 4 0 0 89 6 45
2022 Compliance, inspection and enforcement 52 26 5 13 4 0 0 77 18 15
2022 Communications or public affairs 59 32 2 2 5 0 0 91 7 45
2022 Security 61 29 0 4 6 0 0 90 10 20
2022 Science and technology 55 26 9 5 4 0 0 82 9 1270
2022 Library services 52 27 11 6 3 0 0 80 10 30
2022 Legal services 89 11 0 0 0 0 0 100 0 15
2022 Administration and operations 60 25 8 6 1 0 0 85 7 250
2022 Human resources 72 19 3 4 2 0 0 91 6 90
2022 Financial management 68 23 6 3 0 0 0 90 3 65
2022 Procurement 51 36 9 5 0 0 0 87 5 35
2022 Real property 52 28 13 3 4 0 0 80 7 65
2022 Material management 63 19 0 0 18 0 0 82 18 10
2022 Information management 57 34 3 3 4 0 0 91 6 30
2022 Information technology 59 25 6 9 2 0 0 83 11 130
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 60 15 7 7 10 0 0 75 17 35
2022 Data sciences 53 25 9 2 6 5 0 82 8 55
2022 Policy 62 20 9 4 6 0 0 82 10 45
2022 Project management 53 27 8 7 5 0 1 81 11 170
2022 Other services to the public 71 15 10 2 2 0 0 86 4 50
2022 None of the above 49 29 8 8 5 1 1 80 13 170
2020 Client contact centre 64 27 7 2 0 0 0 91 2 35
2020 Compliance, inspection and enforcement 59 28 9 0 4 0 0 87 4 20
2020 Communications or public affairs 64 24 5 5 2 0 0 87 7 55
2020 Security 70 27 0 4 0 0 0 96 4 20
2020 Science and technology 55 27 9 5 3 0 0 82 8 1280
2020 Library services 78 14 3 6 0 0 0 92 6 30
2020 Administration and operations 59 29 4 4 4 0 0 88 8 235
2020 Human resources 73 16 8 3 1 0 0 89 4 105
2020 Financial management 70 23 3 3 3 0 0 92 5 65
2020 Procurement 64 22 7 3 3 0 0 86 7 20
2020 Real property 39 35 14 3 9 0 0 74 11 50
2020 Material management 43 28 17 11 0 0 0 71 11 15
2020 Information management 62 26 8 4 0 0 0 88 4 30
2020 Information technology 56 26 9 5 3 0 1 82 8 130
2020 Internal audit 83 9 9 0 0 0 0 91 0 10
2020 Evaluation 42 43 12 3 0 0 0 85 3 30
2020 Data sciences 59 30 5 5 0 0 2 90 5 35
2020 Policy 60 27 6 3 3 0 0 87 7 55
2020 Project management 64 22 6 6 2 0 0 87 8 155
2020 Other services to the public 55 28 8 2 7 0 0 83 9 55
2020 None of the above 55 25 12 4 4 1 0 81 7 130
2019 Client contact centre 82 13 2 0 2 0 0 96 2 35
2019 Compliance, inspection and enforcement 44 39 4 4 8 0 0 83 13 20
2019 Communications or public affairs 50 30 8 11 2 0 0 80 13 50
2019 Security 73 23 4 0 0 0 0 96 0 25
2019 Science and technology 51 28 11 7 3 0 0 79 10 1190
2019 Library services 78 10 5 5 0 2 0 90 5 40
2019 Legal services 62 38 0 0 0 0 0 100 0 10
2019 Administration and operations 57 21 11 5 4 1 1 80 9 230
2019 Human resources 71 22 6 2 0 0 0 92 2 90
2019 Financial management 58 25 8 4 5 0 0 83 9 70
2019 Procurement 66 13 17 4 0 0 0 79 4 20
2019 Real property 42 19 14 16 9 0 0 61 25 30
2019 Material management 76 15 6 4 0 0 0 90 4 15
2019 Information management 59 25 13 3 0 0 0 84 3 30
2019 Information technology 57 28 9 3 3 0 0 85 6 115
2019 Evaluation 39 44 8 4 4 0 0 83 8 25
2019 Data sciences 62 14 8 16 0 0 0 75 16 40
2019 Policy 66 22 9 3 0 0 0 88 3 30
2019 Project management 51 24 15 6 4 0 0 76 9 135
2019 Other services to the public 50 31 10 7 2 0 0 81 9 45
2019 None of the above 55 26 8 6 5 2 0 82 11 165

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 10 3 0 9 0 3 88 9 35
2024 Intelligence analysts 100 0 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 76 5 7 5 0 0 6 87 6 15
2024 Communications or public affairs 87 7 3 2 0 1 0 95 2 55
2024 Security 88 8 0 0 4 0 0 96 4 15
2024 Science and technology 76 10 4 2 4 0 4 90 6 1260
2024 Library services 72 15 7 0 0 0 5 92 0 25
2024 Legal services 91 0 9 0 0 0 0 91 0 10
2024 Administration and operations 81 9 5 1 1 0 3 93 3 240
2024 Human resources 80 12 1 5 1 0 1 93 6 105
2024 Financial management 83 10 1 1 5 0 0 93 6 70
2024 Procurement 67 18 15 0 0 0 0 85 0 35
2024 Real property 84 10 3 0 0 0 4 97 0 60
2024 Information management 85 4 5 0 0 0 6 94 0 20
2024 Information technology 84 12 1 1 2 0 1 97 2 155
2024 Evaluation 85 10 0 0 0 0 4 100 0 25
2024 Data sciences 75 10 6 2 2 0 5 90 4 40
2024 Policy 81 2 3 0 0 11 3 96 0 50
2024 Project management 79 8 4 1 2 0 6 92 4 155
2024 Other services to the public 74 9 7 4 0 0 5 88 5 65
2024 None of the above 74 8 3 3 6 1 4 87 10 180
2022 Client contact centre 81 7 5 0 7 0 0 88 7 45
2022 Compliance, inspection and enforcement 88 8 0 4 0 0 0 96 4 15
2022 Communications or public affairs 86 4 6 2 2 0 0 90 4 45
2022 Security 77 9 10 0 4 0 0 86 4 20
2022 Science and technology 75 10 3 2 4 0 6 90 6 1270
2022 Library services 79 12 0 6 3 0 0 91 9 30
2022 Legal services 80 11 0 9 0 0 0 91 9 15
2022 Administration and operations 81 10 4 1 1 1 1 94 2 250
2022 Human resources 85 12 3 0 0 0 0 97 0 90
2022 Financial management 87 11 0 2 0 0 0 98 2 65
2022 Procurement 88 7 0 5 0 0 0 95 5 35
2022 Real property 87 6 3 1 0 0 3 95 1 65
2022 Material management 100 0 0 0 0 0 0 100 0 10
2022 Information management 82 6 9 3 0 0 0 88 3 30
2022 Information technology 82 10 2 1 2 1 1 94 4 130
2022 Internal audit 94 6 0 0 0 0 0 100 0 15
2022 Evaluation 73 7 0 5 3 3 10 91 9 35
2022 Data sciences 81 8 3 1 1 2 3 94 3 55
2022 Policy 82 9 0 2 5 0 2 93 7 45
2022 Project management 78 14 2 1 4 1 1 93 5 170
2022 Other services to the public 73 8 6 5 2 2 6 87 7 50
2022 None of the above 75 13 1 3 4 0 4 92 7 170
2019 Client contact centre 77 14 5 5 0 0 0 91 5 35
2019 Compliance, inspection and enforcement 72 20 4 0 0 0 4 96 0 20
2019 Communications or public affairs 80 14 4 2 0 0 0 94 2 50
2019 Security 81 11 8 0 0 0 0 92 0 25
2019 Science and technology 74 11 5 3 4 0 3 88 7 1180
2019 Library services 80 12 0 5 0 2 0 95 5 40
2019 Legal services 100 0 0 0 0 0 0 100 0 10
2019 Administration and operations 83 9 3 1 2 0 2 94 3 230
2019 Human resources 78 11 4 2 1 0 5 93 3 90
2019 Financial management 83 11 6 0 0 0 0 94 0 70
2019 Procurement 82 9 0 9 0 0 0 91 9 20
2019 Real property 73 25 0 0 0 0 2 100 0 30
2019 Material management 74 11 0 0 15 0 0 85 15 15
2019 Information management 81 11 6 3 0 0 0 91 3 30
2019 Information technology 83 8 4 2 1 1 3 94 3 110
2019 Evaluation 77 19 3 0 0 0 0 97 0 25
2019 Data sciences 78 5 5 2 8 0 2 84 11 40
2019 Policy 93 3 0 0 0 0 3 100 0 35
2019 Project management 74 11 5 4 3 0 2 88 8 140
2019 Other services to the public 70 4 4 2 6 0 13 85 9 45
2019 None of the above 76 14 3 1 2 0 4 94 3 165
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 38 17 2 0 5 3 79 3 35
2024 Intelligence analysts 63 17 9 0 0 10 0 90 0 10
2024 Compliance, inspection and enforcement 58 11 25 0 0 6 0 74 0 15
2024 Communications or public affairs 40 28 17 5 5 5 0 72 11 55
2024 Security 58 18 12 8 0 5 0 80 8 15
2024 Science and technology 35 28 15 7 5 10 0 70 13 1260
2024 Library services 7 32 41 7 0 12 0 45 8 25
2024 Legal services 48 17 27 8 0 0 0 65 8 10
2024 Administration and operations 41 39 11 5 2 3 0 82 7 240
2024 Human resources 43 28 14 7 5 3 0 74 12 105
2024 Financial management 51 29 12 4 0 4 0 83 5 70
2024 Procurement 23 39 16 9 2 10 0 69 13 35
2024 Real property 45 33 15 2 2 4 0 81 3 60
2024 Information management 43 40 17 0 0 0 0 83 0 20
2024 Information technology 41 35 12 2 1 11 0 84 3 155
2024 Evaluation 39 22 23 7 8 0 0 61 15 25
2024 Data sciences 33 27 15 4 10 5 8 68 15 40
2024 Policy 52 22 4 6 2 13 0 86 9 50
2024 Project management 43 30 13 4 4 5 0 77 9 155
2024 Other services to the public 58 14 9 6 5 8 0 78 12 65
2024 None of the above 37 28 10 8 7 9 1 73 16 180
2022 Client contact centre 54 31 4 0 2 7 3 93 2 45
2022 Compliance, inspection and enforcement 46 23 25 6 0 0 0 69 6 15
2022 Communications or public affairs 50 28 5 7 0 10 0 86 8 45
2022 Security 55 20 10 0 15 0 0 74 15 20
2022 Science and technology 34 30 15 7 5 8 0 70 13 1270
2022 Library services 19 44 19 0 0 18 0 77 0 30
2022 Legal services 73 11 16 0 0 0 0 84 0 15
2022 Administration and operations 49 30 11 5 2 4 0 82 7 250
2022 Human resources 48 31 13 1 2 4 0 83 3 90
2022 Financial management 53 25 11 3 0 7 0 84 3 65
2022 Procurement 36 43 7 8 0 6 0 83 9 35
2022 Real property 39 24 16 9 3 7 1 69 14 65
2022 Material management 33 21 10 0 26 10 0 60 29 10
2022 Information management 50 16 25 6 0 3 0 68 6 30
2022 Information technology 44 31 10 4 3 7 0 82 8 130
2022 Internal audit 53 32 16 0 0 0 0 84 0 15
2022 Evaluation 45 25 8 3 7 11 0 80 12 35
2022 Data sciences 35 25 6 5 5 24 0 80 12 55
2022 Policy 41 40 13 5 0 2 0 82 5 45
2022 Project management 35 34 15 9 4 2 0 71 13 170
2022 Other services to the public 48 29 7 9 2 5 0 81 11 50
2022 None of the above 32 30 21 7 6 4 0 65 13 170
2020 Client contact centre 57 33 2 2 0 4 0 95 3 35
2020 Compliance, inspection and enforcement 54 28 4 0 9 4 0 86 10 20
2020 Communications or public affairs 39 47 7 2 4 2 0 88 5 55
2020 Security 78 18 5 0 0 0 0 95 0 20
2020 Science and technology 42 31 13 5 2 7 0 79 7 1280
2020 Library services 62 15 12 3 0 9 0 84 3 30
2020 Administration and operations 52 26 12 3 4 3 1 81 7 235
2020 Human resources 55 31 7 1 1 6 0 91 2 105
2020 Financial management 61 25 8 0 0 5 0 92 0 65
2020 Procurement 49 41 3 3 0 3 0 93 4 20
2020 Real property 35 30 9 3 7 17 0 77 12 50
2020 Material management 48 17 7 17 7 5 0 68 25 15
2020 Information management 37 30 26 0 2 5 0 70 2 30
2020 Information technology 40 29 11 11 2 8 0 74 14 130
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 51 42 6 0 0 0 0 94 0 30
2020 Data sciences 50 19 7 2 0 13 8 88 3 35
2020 Policy 46 41 7 5 0 2 0 88 5 55
2020 Project management 48 31 10 4 3 5 0 83 7 155
2020 Other services to the public 55 24 8 3 7 2 0 81 11 55
2020 None of the above 38 29 12 7 7 6 1 73 15 130
2019 Client contact centre 56 19 9 6 8 2 0 77 14 35
2019 Compliance, inspection and enforcement 31 36 8 9 0 16 0 80 10 20
2019 Communications or public affairs 15 32 16 18 15 4 0 49 35 50
2019 Security 68 28 0 4 0 0 0 96 4 25
2019 Science and technology 34 29 17 7 3 10 1 70 11 1180
2019 Library services 34 14 20 2 2 27 0 66 7 40
2019 Legal services 38 28 24 10 0 0 0 66 10 10
2019 Administration and operations 44 27 12 4 4 7 1 77 10 230
2019 Human resources 41 36 15 4 0 4 0 80 4 90
2019 Financial management 45 45 10 0 0 0 0 90 0 70
2019 Procurement 26 30 31 13 0 0 0 56 13 20
2019 Real property 27 30 16 14 0 13 0 66 16 30
2019 Material management 50 14 15 6 0 16 0 76 7 15
2019 Information management 28 40 24 3 0 3 3 72 3 30
2019 Information technology 40 31 14 3 3 8 2 78 7 115
2019 Evaluation 41 27 13 8 4 7 0 73 14 25
2019 Data sciences 46 29 13 5 5 2 0 77 9 40
2019 Policy 58 24 3 6 6 3 0 85 12 35
2019 Project management 33 32 21 6 4 3 1 68 11 140
2019 Other services to the public 43 25 14 2 4 11 0 77 8 45
2019 None of the above 29 31 21 6 5 7 0 65 12 165

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 34 27 5 3 2 0 64 8 35
2024 Intelligence analysts 54 37 0 9 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 44 11 39 0 0 6 0 59 0 15
2024 Communications or public affairs 27 37 17 9 9 2 0 65 18 55
2024 Security 37 35 12 12 0 5 0 75 13 15
2024 Science and technology 27 30 18 12 10 4 0 59 23 1260
2024 Library services 11 37 23 25 4 0 0 48 29 25
2024 Legal services 48 9 26 16 0 0 0 57 16 10
2024 Administration and operations 36 37 15 9 2 1 0 73 11 240
2024 Human resources 36 36 12 6 9 1 0 73 15 105
2024 Financial management 46 33 12 5 3 1 0 80 7 70
2024 Procurement 20 42 23 6 5 3 0 64 12 35
2024 Real property 48 35 7 4 3 3 0 85 7 60
2024 Information management 21 52 10 17 0 0 0 73 17 20
2024 Information technology 30 30 18 11 7 4 0 63 18 155
2024 Evaluation 35 30 20 4 12 0 0 65 15 25
2024 Data sciences 25 29 25 6 12 4 0 56 18 40
2024 Policy 40 35 1 10 4 10 0 83 16 50
2024 Project management 40 26 16 10 7 2 0 67 17 155
2024 Other services to the public 42 26 13 3 11 5 0 71 15 65
2024 None of the above 31 24 17 8 13 4 2 59 23 180
2022 Client contact centre 42 38 16 2 2 0 0 80 4 45
2022 Compliance, inspection and enforcement 40 18 24 12 7 0 0 58 19 15
2022 Communications or public affairs 43 32 13 5 5 2 0 76 10 45
2022 Security 49 25 6 9 10 0 0 74 19 20
2022 Science and technology 28 33 17 11 9 2 0 62 21 1270
2022 Library services 9 56 19 13 0 3 0 67 13 30
2022 Legal services 50 34 7 9 0 0 0 84 9 15
2022 Administration and operations 41 34 13 8 2 2 0 76 11 250
2022 Human resources 42 31 14 6 4 2 1 75 11 90
2022 Financial management 55 23 14 6 0 1 0 80 6 65
2022 Procurement 30 49 11 5 5 0 0 79 10 35
2022 Real property 38 29 12 9 8 4 0 70 17 65
2022 Material management 17 37 10 0 36 0 0 54 36 10
2022 Information management 31 31 17 14 4 3 0 64 18 30
2022 Information technology 33 32 16 10 6 3 0 67 16 130
2022 Internal audit 57 29 6 9 0 0 0 86 9 15
2022 Evaluation 40 34 7 8 7 4 0 76 16 35
2022 Data sciences 35 24 18 6 8 10 0 65 16 55
2022 Policy 38 43 8 9 2 0 0 81 11 45
2022 Project management 31 33 14 15 6 0 0 65 21 170
2022 Other services to the public 37 34 9 13 8 0 0 71 21 50
2022 None of the above 27 30 17 13 9 4 0 59 23 170
2020 Client contact centre 56 39 2 2 0 0 0 95 2 35
2020 Compliance, inspection and enforcement 44 28 4 15 9 0 0 72 24 20
2020 Communications or public affairs 40 47 9 2 2 0 0 88 4 50
2020 Security 74 16 10 0 0 0 0 90 0 20
2020 Science and technology 36 34 16 7 4 3 0 72 12 1275
2020 Library services 52 22 14 12 0 0 0 74 12 30
2020 Administration and operations 51 28 13 5 3 1 0 79 8 235
2020 Human resources 55 33 6 1 1 3 0 91 3 105
2020 Financial management 62 32 4 1 0 1 0 95 1 65
2020 Procurement 40 46 10 4 0 0 0 86 4 20
2020 Real property 28 39 9 0 10 14 0 78 11 50
2020 Material management 41 12 22 17 7 0 0 54 24 15
2020 Information management 32 36 22 3 5 2 0 69 8 30
2020 Information technology 28 38 16 11 7 1 0 66 18 130
2020 Internal audit 74 26 0 0 0 0 0 100 0 10
2020 Evaluation 54 30 3 9 0 4 0 87 10 30
2020 Data sciences 36 39 9 2 2 9 2 84 5 35
2020 Policy 40 41 8 10 0 0 0 82 10 55
2020 Project management 41 34 13 7 3 2 0 77 10 155
2020 Other services to the public 50 33 10 2 5 0 0 83 7 55
2020 None of the above 38 30 7 8 12 4 1 71 21 130
2019 Client contact centre 55 21 6 10 8 0 0 76 18 35
2019 Compliance, inspection and enforcement 27 26 15 17 0 16 0 62 20 20
2019 Communications or public affairs 11 28 25 18 15 2 0 40 34 50
2019 Security 52 40 4 3 0 0 0 93 3 25
2019 Science and technology 26 31 19 13 6 3 1 59 21 1185
2019 Library services 24 26 13 20 5 12 0 57 28 40
2019 Legal services 18 10 62 10 0 0 0 28 10 10
2019 Administration and operations 38 31 11 8 6 4 2 74 15 230
2019 Human resources 34 38 21 3 1 3 0 74 4 90
2019 Financial management 48 40 10 2 0 0 0 88 2 70
2019 Procurement 18 44 9 19 9 0 0 63 28 20
2019 Real property 35 33 4 28 0 0 0 68 28 25
2019 Material management 45 23 15 6 0 12 0 76 6 15
2019 Information management 30 25 27 12 3 3 0 57 15 30
2019 Information technology 29 41 14 7 5 3 2 73 13 115
2019 Evaluation 32 35 16 8 4 4 0 71 13 25
2019 Data sciences 39 29 16 9 7 0 0 68 16 40
2019 Policy 55 27 6 6 6 0 0 82 12 35
2019 Project management 29 26 21 17 5 2 0 57 22 140
2019 Other services to the public 42 30 19 2 5 2 0 74 7 45
2019 None of the above 25 32 15 15 9 4 0 60 25 165

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 34 28 7 3 9 0 58 11 35
2024 Intelligence analysts 24 58 9 0 0 9 0 91 0 10
2024 Compliance, inspection and enforcement 39 10 18 20 6 6 0 53 28 15
2024 Communications or public affairs 16 33 20 18 8 4 0 51 28 55
2024 Security 54 9 8 16 9 5 0 66 26 15
2024 Science and technology 18 27 21 15 12 6 0 48 29 1260
2024 Library services 11 25 21 22 12 8 0 39 37 25
2024 Legal services 41 16 17 25 0 0 0 57 25 10
2024 Administration and operations 27 31 16 15 6 5 0 61 22 240
2024 Human resources 21 40 9 18 9 3 0 63 28 105
2024 Financial management 30 33 16 10 7 4 0 66 18 70
2024 Procurement 11 33 22 19 5 10 0 49 27 35
2024 Real property 28 25 31 6 4 6 0 56 11 60
2024 Information management 16 40 30 14 0 0 0 55 14 20
2024 Information technology 26 23 20 12 9 9 1 54 24 155
2024 Evaluation 20 41 19 4 13 4 0 63 17 25
2024 Data sciences 28 22 17 17 12 4 0 52 30 40
2024 Policy 32 38 7 5 7 11 0 79 13 50
2024 Project management 27 27 15 16 10 6 0 57 27 155
2024 Other services to the public 27 31 14 11 11 5 0 62 24 65
2024 None of the above 19 23 20 15 12 9 2 47 30 175
2022 Client contact centre 29 39 19 8 2 0 3 71 10 45
2022 Compliance, inspection and enforcement 27 18 31 12 13 0 0 45 24 15
2022 Communications or public affairs 28 26 21 13 7 6 0 57 21 45
2022 Security 27 41 12 9 10 0 0 69 19 20
2022 Science and technology 18 29 22 15 10 5 0 50 27 1270
2022 Library services 14 28 32 12 0 15 0 49 14 30
2022 Legal services 27 42 7 15 0 8 0 75 17 15
2022 Administration and operations 33 34 15 10 4 4 0 70 15 250
2022 Human resources 29 44 16 6 2 3 1 76 8 90
2022 Financial management 35 27 19 8 3 8 0 68 12 65
2022 Procurement 34 29 12 12 5 8 0 68 18 35
2022 Real property 21 31 22 17 5 4 0 54 23 65
2022 Material management 10 37 10 0 36 8 0 50 39 10
2022 Information management 4 56 20 11 6 3 0 61 18 30
2022 Information technology 28 28 19 13 7 6 0 60 20 130
2022 Internal audit 37 44 6 13 0 0 0 81 13 15
2022 Evaluation 30 32 14 15 3 6 0 66 19 35
2022 Data sciences 23 25 20 8 7 17 0 58 18 55
2022 Policy 18 48 10 17 5 2 0 67 23 45
2022 Project management 23 30 22 15 10 1 0 53 25 170
2022 Other services to the public 28 27 21 13 6 5 0 58 20 50
2022 None of the above 18 26 23 14 11 6 1 48 27 170
2020 Client contact centre 32 56 5 2 0 4 0 92 3 35
2020 Compliance, inspection and enforcement 30 22 29 5 8 5 0 55 14 20
2020 Communications or public affairs 27 48 12 9 2 2 0 77 11 55
2020 Security 62 17 14 8 0 0 0 79 8 20
2020 Science and technology 24 34 20 11 6 5 1 61 17 1275
2020 Library services 25 35 17 15 0 8 0 66 16 30
2020 Administration and operations 39 30 17 8 4 2 0 71 12 235
2020 Human resources 31 47 9 6 1 6 0 83 7 100
2020 Financial management 49 32 7 7 0 7 0 86 7 65
2020 Procurement 43 23 15 7 4 8 0 72 12 20
2020 Real property 24 22 18 12 7 17 0 56 23 50
2020 Material management 27 27 22 17 7 0 0 54 24 15
2020 Information management 25 39 22 10 2 2 0 65 13 30
2020 Information technology 22 36 15 15 8 5 0 60 24 130
2020 Internal audit 46 54 0 0 0 0 0 100 0 10
2020 Evaluation 36 51 0 9 0 4 0 90 10 30
2020 Data sciences 46 19 14 7 2 9 2 74 11 35
2020 Policy 25 50 10 14 2 0 0 75 15 55
2020 Project management 30 33 21 10 4 2 0 64 15 155
2020 Other services to the public 27 35 21 5 3 8 0 68 9 55
2020 None of the above 27 29 15 10 12 6 1 60 23 130
2019 Client contact centre 40 29 10 13 4 4 0 72 18 35
2019 Compliance, inspection and enforcement 8 27 17 23 9 16 0 42 38 20
2019 Communications or public affairs 12 21 25 25 15 2 0 34 41 50
2019 Security 37 39 17 4 3 0 0 76 7 25
2019 Science and technology 16 29 23 16 9 6 0 48 28 1180
2019 Library services 9 28 24 19 7 12 0 42 30 40
2019 Legal services 0 15 56 19 0 10 0 17 21 10
2019 Administration and operations 28 27 19 9 8 6 2 61 18 230
2019 Human resources 23 40 22 9 1 6 0 67 10 90
2019 Financial management 37 40 15 6 1 1 0 78 7 70
2019 Procurement 18 13 34 27 9 0 0 30 36 20
2019 Real property 26 20 22 6 7 18 0 57 16 30
2019 Material management 14 14 37 19 0 16 0 33 23 15
2019 Information management 21 23 28 23 6 0 0 44 28 30
2019 Information technology 19 32 21 13 6 7 1 56 21 115
2019 Evaluation 24 35 28 4 4 4 0 62 9 25
2019 Data sciences 29 25 18 12 11 2 2 57 24 40
2019 Policy 44 36 5 12 3 0 0 79 15 35
2019 Project management 17 28 29 17 7 1 0 45 25 140
2019 Other services to the public 20 37 23 9 7 4 0 59 16 45
2019 None of the above 20 24 22 17 12 5 0 46 31 160

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 40 21 5 3 0 3 70 8 35
2024 Intelligence analysts 45 29 26 0 0 0 0 74 0 10
2024 Compliance, inspection and enforcement 23 27 31 7 7 6 0 53 15 15
2024 Communications or public affairs 14 41 16 17 7 5 0 58 25 55
2024 Security 46 30 4 17 4 0 0 76 21 15
2024 Science and technology 19 32 18 16 12 4 0 53 29 1260
2024 Library services 11 34 25 23 8 0 0 45 31 25
2024 Legal services 34 17 15 27 0 7 0 55 29 10
2024 Administration and operations 26 33 16 15 6 4 0 61 22 240
2024 Human resources 22 45 17 6 8 1 0 68 15 105
2024 Financial management 39 30 19 5 7 0 0 69 12 70
2024 Procurement 8 46 22 9 12 3 0 56 21 35
2024 Real property 23 36 26 9 4 3 0 60 13 60
2024 Information management 18 38 13 26 0 5 0 59 27 20
2024 Information technology 29 25 16 19 8 4 0 56 27 155
2024 Evaluation 28 19 33 8 11 0 0 47 20 25
2024 Data sciences 19 23 21 17 11 9 0 46 31 40
2024 Policy 19 36 16 12 7 11 0 61 21 50
2024 Project management 22 32 18 18 9 1 0 55 27 155
2024 Other services to the public 34 28 15 7 12 3 0 65 20 60
2024 None of the above 18 29 22 16 11 3 1 49 28 180
2022 Client contact centre 36 40 11 11 2 0 0 76 13 45
2022 Compliance, inspection and enforcement 23 35 13 10 19 0 0 57 29 15
2022 Communications or public affairs 27 45 18 3 7 0 0 72 10 45
2022 Security 26 39 11 8 15 0 0 66 23 20
2022 Science and technology 22 32 19 16 9 2 0 55 25 1270
2022 Library services 18 32 38 6 3 3 0 52 9 30
2022 Legal services 30 48 7 15 0 0 0 77 15 15
2022 Administration and operations 35 35 13 10 5 2 0 71 16 250
2022 Human resources 30 45 10 10 3 2 0 77 13 90
2022 Financial management 36 39 14 6 1 3 0 77 8 65
2022 Procurement 27 34 12 11 8 8 0 66 20 35
2022 Real property 18 29 19 18 11 6 0 49 31 65
2022 Material management 19 8 25 8 28 12 0 31 41 10
2022 Information management 18 52 9 17 4 0 0 71 21 30
2022 Information technology 28 37 17 11 5 2 0 66 16 130
2022 Internal audit 36 44 6 13 0 0 0 81 13 15
2022 Evaluation 36 27 13 13 7 4 0 66 21 35
2022 Data sciences 20 30 15 11 6 17 0 61 21 55
2022 Policy 22 38 17 14 7 0 2 61 22 45
2022 Project management 19 38 17 14 10 2 0 58 24 170
2022 Other services to the public 26 39 10 18 4 3 0 67 22 50
2022 None of the above 18 33 19 13 10 6 1 55 24 170
2020 Client contact centre 44 42 9 2 2 0 0 86 5 35
2020 Compliance, inspection and enforcement 34 24 5 19 8 10 0 65 30 20
2020 Communications or public affairs 32 54 9 3 2 0 0 86 5 55
2020 Security 66 12 10 5 8 0 0 78 12 20
2020 Science and technology 24 37 18 12 6 3 0 63 19 1280
2020 Library services 15 49 18 15 3 0 0 64 18 30
2020 Administration and operations 34 35 14 11 4 1 0 70 15 235
2020 Human resources 29 50 14 4 2 1 0 80 6 105
2020 Financial management 47 37 9 7 0 0 0 84 7 65
2020 Procurement 45 18 14 10 4 8 0 69 15 20
2020 Real property 21 35 20 10 9 5 0 59 20 50
2020 Material management 20 46 19 5 11 0 0 66 15 15
2020 Information management 25 53 7 11 5 0 0 77 15 30
2020 Information technology 19 36 19 17 7 2 0 56 24 130
2020 Internal audit 45 46 0 9 0 0 0 91 9 10
2020 Evaluation 30 44 24 3 0 0 0 73 3 30
2020 Data sciences 38 38 17 5 2 0 0 76 7 35
2020 Policy 20 47 13 15 5 0 0 66 20 55
2020 Project management 29 33 21 11 5 1 0 63 16 155
2020 Other services to the public 22 37 19 10 5 7 0 63 16 55
2020 None of the above 24 30 16 14 12 2 1 56 27 130
2019 Client contact centre 46 22 6 20 6 0 0 68 26 35
2019 Compliance, inspection and enforcement 8 32 21 23 9 7 0 43 34 20
2019 Communications or public affairs 14 32 32 11 11 0 0 46 22 50
2019 Security 41 35 16 4 4 0 0 76 8 25
2019 Science and technology 15 32 20 19 11 4 0 49 31 1190
2019 Library services 11 33 11 32 10 2 0 46 43 40
2019 Legal services 0 46 20 9 25 0 0 46 34 10
2019 Administration and operations 23 33 18 13 8 2 2 59 23 230
2019 Human resources 25 40 23 6 2 3 0 68 8 90
2019 Financial management 40 36 19 5 0 0 0 76 5 70
2019 Procurement 26 13 17 44 0 0 0 39 44 20
2019 Real property 22 29 18 27 5 0 0 51 31 30
2019 Material management 31 23 28 6 10 3 0 55 16 15
2019 Information management 18 31 20 24 7 0 0 50 31 30
2019 Information technology 21 28 17 21 8 3 1 51 30 115
2019 Evaluation 15 41 27 4 8 4 0 59 13 25
2019 Data sciences 20 32 5 32 9 2 0 53 42 40
2019 Policy 20 55 6 9 9 0 0 75 19 35
2019 Project management 11 33 18 26 10 2 0 45 37 140
2019 Other services to the public 18 35 26 11 7 2 0 54 19 45
2019 None of the above 18 28 16 21 14 3 0 48 36 165

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 16 22 3 8 3 3 65 12 35
2024 Intelligence analysts 72 19 0 0 0 9 0 100 0 10
2024 Compliance, inspection and enforcement 30 40 13 5 5 6 0 74 12 15
2024 Communications or public affairs 40 44 8 6 0 2 0 85 6 55
2024 Security 71 8 12 4 0 5 0 83 4 15
2024 Science and technology 37 29 16 6 3 7 3 73 10 1260
2024 Library services 39 46 15 0 0 0 0 85 0 25
2024 Legal services 50 33 9 0 0 8 0 90 0 10
2024 Administration and operations 42 30 17 6 1 3 0 75 8 240
2024 Human resources 34 44 15 4 0 3 0 81 4 105
2024 Financial management 63 27 6 2 0 1 0 92 2 70
2024 Procurement 60 26 11 0 3 0 0 85 3 35
2024 Real property 31 31 15 11 4 7 2 68 16 60
2024 Information management 62 6 11 10 0 12 0 77 11 20
2024 Information technology 55 25 11 3 1 6 1 85 4 155
2024 Evaluation 15 20 26 20 7 12 0 39 31 25
2024 Data sciences 44 25 14 8 0 9 0 76 9 40
2024 Policy 34 29 18 6 0 11 2 72 7 50
2024 Project management 47 22 13 4 5 6 3 75 10 155
2024 Other services to the public 33 36 13 8 4 2 3 73 13 65
2024 None of the above 30 27 18 9 3 9 3 66 14 180
2022 Client contact centre 47 38 9 2 3 0 2 87 5 45
2022 Compliance, inspection and enforcement 28 36 14 18 4 0 0 64 22 15
2022 Communications or public affairs 44 33 18 5 0 0 0 77 5 45
2022 Security 38 35 17 4 0 0 6 77 4 20
2022 Science and technology 33 31 18 6 2 7 3 71 9 1270
2022 Library services 38 27 16 3 0 16 0 77 4 30
2022 Legal services 46 37 17 0 0 0 0 83 0 15
2022 Administration and operations 42 27 21 4 3 2 2 72 7 250
2022 Human resources 44 29 17 4 4 2 0 75 8 90
2022 Financial management 58 23 7 8 2 2 0 83 9 65
2022 Procurement 59 30 5 3 2 0 0 89 5 35
2022 Real property 25 33 19 5 5 9 5 68 11 65
2022 Material management 38 30 8 0 8 17 0 82 9 10
2022 Information management 48 23 18 4 0 7 0 77 4 30
2022 Information technology 58 23 12 4 1 2 1 83 5 130
2022 Internal audit 33 36 22 0 4 5 0 73 4 15
2022 Evaluation 17 24 36 15 0 8 0 45 16 35
2022 Data sciences 55 17 15 5 3 3 1 76 8 55
2022 Policy 36 34 14 6 5 5 0 74 12 45
2022 Project management 38 28 18 6 3 4 2 71 9 170
2022 Other services to the public 29 35 14 5 2 9 5 75 9 50
2022 None of the above 24 32 19 6 4 9 5 65 12 170
2020 Client contact centre 64 16 9 5 2 2 2 83 8 35
2020 Compliance, inspection and enforcement 44 31 14 11 0 0 0 75 11 20
2020 Communications or public affairs 53 24 21 0 2 0 0 77 2 55
2020 Security 37 59 4 0 0 0 0 96 0 20
2020 Science and technology 35 26 19 6 3 7 4 69 10 1280
2020 Library services 44 15 31 7 0 3 0 61 8 30
2020 Administration and operations 50 21 16 6 3 3 1 74 9 235
2020 Human resources 55 22 17 5 1 0 0 77 5 105
2020 Financial management 65 26 4 0 0 4 1 96 0 65
2020 Procurement 67 10 14 0 0 8 0 84 0 20
2020 Real property 33 26 23 4 3 11 0 66 8 50
2020 Material management 66 17 0 0 11 7 0 88 12 15
2020 Information management 37 36 12 5 3 5 3 79 8 30
2020 Information technology 43 30 14 5 3 4 2 77 8 130
2020 Internal audit 35 41 24 0 0 0 0 76 0 10
2020 Evaluation 41 28 18 3 3 6 0 74 7 30
2020 Data sciences 55 23 10 2 0 7 2 86 3 35
2020 Policy 33 26 31 5 0 5 0 62 5 55
2020 Project management 35 30 19 6 3 5 2 70 10 155
2020 Other services to the public 33 26 8 12 5 4 11 70 21 55
2020 None of the above 35 24 17 9 4 7 4 67 14 130
2019 Client contact centre 61 11 12 12 4 0 0 72 16 35
2019 Compliance, inspection and enforcement 62 26 13 0 0 0 0 87 0 20
2019 Communications or public affairs 55 27 9 3 6 0 0 82 10 50
2019 Security 54 21 16 4 4 0 0 75 8 25
2019 Science and technology 32 28 17 6 3 11 3 70 10 1185
2019 Library services 44 26 15 5 5 5 0 74 11 40
2019 Legal services 27 53 10 10 0 0 0 80 10 10
2019 Administration and operations 40 25 13 6 5 8 3 74 12 230
2019 Human resources 47 27 15 7 2 2 0 75 10 90
2019 Financial management 71 22 6 1 0 0 0 93 1 70
2019 Procurement 45 26 21 0 0 0 9 77 0 20
2019 Real property 48 22 6 5 0 9 9 87 6 30
2019 Material management 40 25 6 0 9 20 0 82 11 15
2019 Information management 64 19 10 0 0 8 0 89 0 30
2019 Information technology 54 25 9 3 2 5 2 85 6 115
2019 Evaluation 48 23 16 0 4 8 0 78 5 25
2019 Data sciences 43 28 14 8 7 0 0 71 15 40
2019 Policy 47 26 21 3 0 3 0 75 3 35
2019 Project management 40 22 16 6 5 7 3 69 13 140
2019 Other services to the public 33 20 17 8 0 15 7 68 11 45
2019 None of the above 39 23 16 7 3 10 2 71 12 165
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 56 11 0 0 0 3 89 0 35
2024 Intelligence analysts 64 9 19 9 0 0 0 72 9 10
2024 Compliance, inspection and enforcement 23 58 7 12 0 0 0 81 12 15
2024 Communications or public affairs 30 54 11 5 0 0 0 84 5 55
2024 Security 45 51 4 0 0 0 0 96 0 15
2024 Science and technology 26 44 16 10 4 0 0 70 14 1260
2024 Library services 15 43 21 16 4 0 0 59 20 25
2024 Legal services 17 57 27 0 0 0 0 73 0 10
2024 Administration and operations 34 47 12 4 2 2 0 82 5 240
2024 Human resources 39 45 11 3 1 0 0 85 4 105
2024 Financial management 43 39 9 8 1 0 0 82 9 65
2024 Procurement 17 65 15 0 3 0 0 82 3 35
2024 Real property 31 41 20 5 0 0 2 74 5 60
2024 Information management 38 46 5 5 0 7 0 89 6 20
2024 Information technology 34 34 21 7 4 1 0 68 11 155
2024 Evaluation 31 35 16 8 11 0 0 66 18 25
2024 Data sciences 35 41 6 16 2 0 0 75 18 40
2024 Policy 37 49 8 1 4 0 0 86 6 50
2024 Project management 33 45 13 7 1 0 0 79 8 155
2024 Other services to the public 32 39 10 10 9 0 0 72 18 65
2024 None of the above 24 43 17 9 7 1 0 67 16 180
2022 Client contact centre 35 54 7 4 0 0 0 89 4 45
2022 Compliance, inspection and enforcement 21 54 12 13 0 0 0 75 13 15
2022 Communications or public affairs 25 50 16 6 3 0 0 75 9 45
2022 Security 37 42 10 10 0 0 0 80 10 20
2022 Science and technology 23 46 17 11 4 1 0 69 14 1270
2022 Library services 29 47 18 3 3 0 0 76 6 30
2022 Legal services 7 82 6 6 0 0 0 88 6 15
2022 Administration and operations 41 39 15 4 2 0 0 80 6 250
2022 Human resources 47 38 9 5 1 1 0 85 6 90
2022 Financial management 36 52 8 2 0 1 0 90 2 65
2022 Procurement 34 35 28 0 3 0 0 70 3 35
2022 Real property 23 39 14 18 5 1 0 63 23 65
2022 Material management 44 19 10 20 8 0 0 63 27 10
2022 Information management 28 56 13 4 0 0 0 84 4 30
2022 Information technology 37 35 18 4 5 1 0 73 9 130
2022 Internal audit 51 49 0 0 0 0 0 100 0 15
2022 Evaluation 29 45 11 8 5 3 0 76 13 35
2022 Data sciences 27 43 15 5 10 0 0 69 15 55
2022 Policy 34 41 12 7 5 2 0 76 12 45
2022 Project management 29 41 15 8 5 2 0 71 13 165
2022 Other services to the public 27 50 11 11 2 0 0 76 13 50
2022 None of the above 19 51 16 7 5 0 1 71 12 170
2020 Client contact centre 45 50 5 0 0 0 0 95 0 35
2020 Compliance, inspection and enforcement 35 50 9 5 0 0 0 86 5 20
2020 Communications or public affairs 26 62 7 4 0 0 0 89 4 55
2020 Security 74 12 10 0 5 0 0 86 5 20
2020 Science and technology 29 44 16 8 2 1 0 74 10 1280
2020 Library services 34 55 3 9 0 0 0 89 9 30
2020 Administration and operations 40 40 12 6 2 0 0 80 7 235
2020 Human resources 47 42 8 2 1 1 0 90 3 105
2020 Financial management 55 36 7 1 1 0 0 90 3 65
2020 Procurement 44 52 0 0 4 0 0 96 4 20
2020 Real property 36 23 24 8 5 5 0 61 13 50
2020 Material management 41 24 34 0 0 0 0 66 0 15
2020 Information management 42 40 12 6 0 0 0 82 6 30
2020 Information technology 28 40 20 8 2 2 0 70 10 130
2020 Internal audit 67 25 9 0 0 0 0 91 0 10
2020 Evaluation 31 60 3 6 0 0 0 91 6 30
2020 Data sciences 52 35 7 5 0 0 0 88 5 35
2020 Policy 47 39 9 5 0 0 0 86 5 55
2020 Project management 37 42 12 7 1 2 0 81 8 155
2020 Other services to the public 37 41 14 7 2 0 0 77 8 55
2020 None of the above 24 39 20 10 5 2 0 64 15 130
2019 Client contact centre 38 42 8 8 4 0 0 80 12 35
2019 Compliance, inspection and enforcement 28 60 8 4 0 0 0 88 4 20
2019 Communications or public affairs 21 43 15 13 7 0 0 64 20 50
2019 Security 56 25 8 11 0 0 0 81 11 20
2019 Science and technology 25 43 17 10 3 1 0 69 14 1185
2019 Library services 30 49 9 10 0 2 0 81 10 40
2019 Legal services 17 48 25 10 0 0 0 65 10 10
2019 Administration and operations 33 45 12 5 4 3 0 80 8 230
2019 Human resources 46 40 13 1 0 0 0 86 1 90
2019 Financial management 57 30 13 0 0 0 0 87 0 70
2019 Procurement 18 55 27 0 0 0 0 73 0 20
2019 Real property 25 35 26 12 2 0 0 60 14 30
2019 Material management 40 28 17 15 0 0 0 68 15 15
2019 Information management 48 44 8 0 0 0 0 92 0 30
2019 Information technology 36 38 14 9 3 1 0 75 12 115
2019 Evaluation 32 37 27 4 0 0 0 69 4 25
2019 Data sciences 42 25 14 12 7 0 0 68 18 40
2019 Policy 50 28 16 0 6 0 0 78 6 35
2019 Project management 26 47 17 7 3 0 0 72 10 140
2019 Other services to the public 30 48 16 4 2 0 0 77 7 45
2019 None of the above 30 38 15 10 7 1 0 68 17 165

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 40 32 5 6 0 0 58 11 35
2024 Intelligence analysts 54 18 19 9 0 0 0 72 9 10
2024 Compliance, inspection and enforcement 6 32 32 17 12 0 0 38 29 15
2024 Communications or public affairs 9 41 10 24 14 2 0 51 39 55
2024 Security 32 35 17 16 0 0 0 67 16 15
2024 Science and technology 15 30 24 19 9 3 0 47 29 1260
2024 Library services 4 24 49 15 8 0 0 28 23 25
2024 Legal services 24 41 17 8 9 0 0 65 18 10
2024 Administration and operations 19 34 24 15 7 2 0 54 22 240
2024 Human resources 23 44 14 11 6 2 0 68 17 105
2024 Financial management 35 28 22 13 2 0 0 63 15 70
2024 Procurement 0 47 15 27 11 0 0 47 38 35
2024 Real property 13 39 25 18 3 3 0 53 21 60
2024 Information management 0 69 10 9 5 7 0 74 15 20
2024 Information technology 22 30 18 14 13 3 0 54 27 155
2024 Evaluation 28 21 18 22 12 0 0 49 33 25
2024 Data sciences 17 40 16 17 10 0 0 57 27 40
2024 Policy 13 44 19 15 5 3 0 60 21 50
2024 Project management 18 31 17 23 10 0 0 50 33 155
2024 Other services to the public 23 29 14 22 11 2 0 52 33 65
2024 None of the above 14 23 26 19 15 4 0 38 35 180
2022 Client contact centre 29 43 13 13 2 0 0 72 15 45
2022 Compliance, inspection and enforcement 17 29 16 13 25 0 0 46 38 15
2022 Communications or public affairs 13 41 13 21 11 0 0 54 32 45
2022 Security 26 48 12 8 6 0 0 74 14 20
2022 Science and technology 13 31 25 18 9 4 0 46 28 1265
2022 Library services 9 51 24 9 3 3 0 62 13 30
2022 Legal services 0 52 6 34 0 8 0 57 37 15
2022 Administration and operations 22 36 22 14 4 2 0 59 18 250
2022 Human resources 26 39 16 13 5 2 0 66 18 90
2022 Financial management 31 36 18 10 5 1 0 68 15 65
2022 Procurement 22 31 26 13 5 4 0 55 18 35
2022 Real property 13 35 17 17 17 1 0 49 34 65
2022 Material management 8 39 17 18 18 0 0 47 36 10
2022 Information management 4 69 12 5 4 6 0 77 10 30
2022 Information technology 25 31 20 16 8 0 0 56 24 130
2022 Internal audit 37 29 22 13 0 0 0 65 13 15
2022 Evaluation 10 45 16 2 12 9 5 64 17 35
2022 Data sciences 22 32 19 17 7 2 1 56 24 55
2022 Policy 13 38 18 18 11 2 0 52 30 45
2022 Project management 11 35 19 27 8 0 0 46 35 170
2022 Other services to the public 19 24 25 24 5 3 0 44 30 50
2022 None of the above 11 35 23 16 10 3 1 48 28 170
2020 Client contact centre 24 48 18 5 0 4 0 76 5 35
2020 Compliance, inspection and enforcement 44 14 20 14 0 9 0 63 15 20
2020 Communications or public affairs 32 44 14 7 0 2 0 78 7 50
2020 Security 54 33 9 0 5 0 0 87 5 20
2020 Science and technology 18 37 24 14 4 3 0 57 18 1280
2020 Library services 25 35 23 11 3 3 0 62 14 30
2020 Administration and operations 27 40 16 11 4 1 0 68 16 235
2020 Human resources 32 45 18 4 1 1 0 77 4 105
2020 Financial management 50 28 16 4 1 1 0 79 5 65
2020 Procurement 49 27 0 20 4 0 0 77 23 20
2020 Real property 24 32 23 5 11 4 0 59 17 50
2020 Material management 37 34 11 17 0 0 0 71 17 15
2020 Information management 14 51 17 10 5 3 0 67 15 30
2020 Information technology 19 31 24 15 8 5 0 52 23 130
2020 Evaluation 33 52 9 6 0 0 0 85 6 30
2020 Data sciences 39 35 8 10 2 5 0 78 13 35
2020 Policy 25 45 11 15 4 0 0 70 19 55
2020 Project management 20 31 23 23 2 2 0 51 25 155
2020 Other services to the public 27 37 18 14 0 4 0 66 14 55
2020 None of the above 15 34 23 19 6 3 0 51 25 130
2019 Client contact centre 38 33 8 9 11 0 0 71 21 35
2019 Compliance, inspection and enforcement 19 32 8 25 9 7 0 55 36 20
2019 Communications or public affairs 8 29 17 22 22 2 0 38 45 50
2019 Security 37 40 8 15 0 0 0 77 15 20
2019 Science and technology 13 30 27 18 8 4 0 45 27 1180
2019 Library services 14 39 15 25 5 2 0 54 31 40
2019 Legal services 0 18 52 29 0 0 0 18 29 10
2019 Administration and operations 16 40 17 15 8 4 1 59 23 230
2019 Human resources 21 37 27 11 2 2 0 60 13 90
2019 Financial management 29 40 19 11 0 0 0 69 11 70
2019 Procurement 9 30 34 27 0 0 0 39 27 20
2019 Real property 19 18 34 22 2 5 0 39 26 30
2019 Material management 22 3 56 18 0 0 0 26 18 15
2019 Information management 17 48 9 24 3 0 0 65 26 30
2019 Information technology 18 31 21 19 6 4 0 52 26 115
2019 Evaluation 20 30 12 25 9 4 0 52 35 20
2019 Data sciences 37 20 20 9 11 2 0 58 21 40
2019 Policy 20 41 12 21 6 0 0 61 27 35
2019 Project management 10 26 27 25 10 2 0 37 35 140
2019 Other services to the public 24 31 34 4 7 0 0 55 10 45
2019 None of the above 18 31 19 19 10 3 0 51 30 160

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 38 12 5 3 8 3 76 10 35
2024 Intelligence analysts 34 47 9 0 0 0 10 91 0 10
2024 Compliance, inspection and enforcement 39 11 31 13 0 0 6 53 14 15
2024 Communications or public affairs 32 43 10 5 5 5 0 79 10 55
2024 Security 34 32 12 17 0 5 0 69 18 15
2024 Science and technology 27 36 16 12 5 3 1 66 18 1260
2024 Library services 19 43 25 5 0 7 0 67 5 25
2024 Legal services 33 32 17 18 0 0 0 65 18 10
2024 Administration and operations 41 37 9 7 4 3 0 80 11 240
2024 Human resources 46 39 9 5 2 0 0 85 7 105
2024 Financial management 40 43 8 4 1 2 1 86 6 70
2024 Procurement 2 74 12 6 2 3 0 79 8 35
2024 Real property 37 43 8 9 3 0 1 80 12 60
2024 Information management 28 52 11 10 0 0 0 79 10 20
2024 Information technology 36 40 11 4 5 2 2 79 10 155
2024 Evaluation 24 34 16 19 7 0 0 57 26 25
2024 Data sciences 38 24 17 4 14 0 2 64 19 40
2024 Policy 46 22 25 5 0 0 2 70 5 50
2024 Project management 35 33 15 9 5 1 2 70 15 155
2024 Other services to the public 41 37 6 11 1 3 0 81 13 65
2024 None of the above 29 32 18 8 7 5 1 65 16 180
2022 Client contact centre 38 30 10 7 7 5 3 74 15 45
2022 Compliance, inspection and enforcement 41 27 31 0 0 0 0 69 0 15
2022 Communications or public affairs 46 24 13 10 0 6 0 75 11 45
2022 Security 42 37 12 0 4 6 0 84 4 20
2022 Science and technology 26 33 19 11 7 3 2 62 19 1270
2022 Library services 23 43 19 6 0 9 0 73 7 30
2022 Legal services 36 29 25 9 0 0 0 66 9 15
2022 Administration and operations 47 29 11 7 2 3 1 79 9 250
2022 Human resources 52 38 5 2 1 1 1 92 3 90
2022 Financial management 44 40 6 8 0 0 2 85 9 65
2022 Procurement 25 36 24 8 0 3 4 65 9 35
2022 Real property 31 26 23 12 1 5 1 61 14 65
2022 Material management 35 27 0 10 10 18 0 76 24 10
2022 Information management 26 40 28 3 0 3 0 68 3 30
2022 Information technology 37 31 15 6 3 6 1 74 10 130
2022 Internal audit 35 32 10 6 0 17 0 82 7 15
2022 Evaluation 32 42 5 7 10 3 0 76 18 35
2022 Data sciences 30 40 8 7 8 2 5 75 17 55
2022 Policy 45 32 14 2 5 0 3 79 7 45
2022 Project management 29 34 15 11 5 4 1 67 18 170
2022 Other services to the public 55 21 7 8 4 5 0 81 12 50
2022 None of the above 25 30 18 11 9 5 3 59 22 170
2020 Client contact centre 34 41 18 5 0 0 2 77 5 35
2020 Compliance, inspection and enforcement 47 30 18 0 0 0 6 81 0 20
2020 Communications or public affairs 38 45 5 9 2 0 2 84 11 50
2020 Security 57 20 5 9 0 0 8 84 10 20
2020 Science and technology 28 38 14 11 4 4 2 69 15 1270
2020 Library services 42 35 15 3 0 6 0 82 3 30
2020 Administration and operations 40 34 14 6 2 3 1 77 9 235
2020 Human resources 46 30 10 5 2 3 4 82 7 105
2020 Financial management 42 44 4 3 0 5 1 93 3 65
2020 Procurement 36 32 18 11 0 3 0 70 11 20
2020 Real property 29 37 13 9 8 1 4 69 18 50
2020 Material management 44 26 12 17 0 0 0 70 17 15
2020 Information management 40 26 26 2 0 5 0 70 2 30
2020 Information technology 29 32 19 9 3 7 1 66 13 130
2020 Internal audit 63 37 0 0 0 0 0 100 0 10
2020 Evaluation 27 40 10 3 3 9 8 81 7 30
2020 Data sciences 28 37 11 8 2 14 0 76 12 35
2020 Policy 38 42 11 4 3 2 0 82 7 55
2020 Project management 38 38 12 7 3 3 1 78 10 155
2020 Other services to the public 37 35 4 9 5 8 2 80 16 55
2020 None of the above 35 24 16 12 8 3 2 62 22 130
2019 Client contact centre 39 39 11 9 0 2 0 80 9 35
2019 Compliance, inspection and enforcement 23 29 19 8 8 7 4 59 19 20
2019 Communications or public affairs 14 41 24 7 9 2 4 58 17 50
2019 Security 66 18 7 8 0 0 0 84 8 25
2019 Science and technology 26 36 17 11 5 3 2 65 17 1185
2019 Library services 24 47 7 20 0 2 0 72 20 40
2019 Legal services 9 76 15 0 0 0 0 85 0 10
2019 Administration and operations 36 37 14 5 4 3 2 76 9 230
2019 Human resources 46 36 9 6 0 2 1 84 6 90
2019 Financial management 38 35 16 2 0 5 3 80 3 70
2019 Procurement 18 38 14 17 0 4 9 64 20 20
2019 Real property 29 33 16 12 0 9 1 69 13 30
2019 Material management 57 24 0 11 0 8 0 88 12 15
2019 Information management 43 31 8 9 3 5 0 79 12 30
2019 Information technology 27 30 17 10 7 6 4 62 18 115
2019 Evaluation 36 36 17 7 0 4 0 75 8 25
2019 Data sciences 33 28 10 16 7 4 2 65 24 40
2019 Policy 56 42 0 0 3 0 0 97 3 30
2019 Project management 31 31 11 12 7 5 1 67 21 135
2019 Other services to the public 40 22 23 4 6 4 0 65 11 45
2019 None of the above 32 27 19 11 5 5 1 63 17 165

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 41 14 0 3 0 0 83 3 35
2024 Intelligence analysts 74 26 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 39 36 13 12 0 0 0 75 12 15
2024 Communications or public affairs 33 44 14 3 5 0 0 77 9 55
2024 Security 41 44 8 7 0 0 0 84 7 15
2024 Science and technology 29 39 19 6 4 2 0 70 11 1260
2024 Library services 15 39 46 0 0 0 0 54 0 25
2024 Legal services 48 34 9 8 0 0 0 82 8 10
2024 Administration and operations 40 39 15 4 1 1 0 79 5 240
2024 Human resources 43 35 17 5 1 0 0 78 6 105
2024 Financial management 39 40 18 1 1 0 0 79 3 70
2024 Procurement 13 27 39 8 11 0 2 42 19 35
2024 Real property 39 32 22 3 1 2 0 73 4 60
2024 Information management 33 44 12 10 0 0 0 78 10 20
2024 Information technology 41 36 14 4 1 3 0 80 6 155
2024 Evaluation 32 22 28 7 12 0 0 54 18 25
2024 Data sciences 31 39 16 0 10 5 0 73 10 40
2024 Policy 42 32 17 6 0 2 0 76 6 50
2024 Project management 39 34 17 7 1 1 0 74 9 155
2024 Other services to the public 44 31 14 3 5 2 0 77 9 65
2024 None of the above 33 31 22 5 6 3 0 66 11 180
2022 Client contact centre 47 33 16 2 2 0 0 80 4 45
2022 Compliance, inspection and enforcement 35 34 25 7 0 0 0 68 7 15
2022 Communications or public affairs 43 35 18 4 0 0 0 78 4 45
2022 Security 44 30 16 0 10 0 0 74 10 20
2022 Science and technology 29 37 21 7 4 2 0 68 11 1270
2022 Library services 28 43 25 3 0 0 0 72 3 30
2022 Legal services 31 60 9 0 0 0 0 91 0 15
2022 Administration and operations 41 34 15 6 1 3 0 78 7 250
2022 Human resources 47 42 8 2 1 0 0 89 3 90
2022 Financial management 48 35 13 5 0 0 0 83 5 65
2022 Procurement 34 46 2 8 3 6 0 85 12 35
2022 Real property 31 29 22 11 3 2 1 62 14 65
2022 Material management 27 27 29 0 17 0 0 54 17 10
2022 Information management 29 52 16 4 0 0 0 81 4 30
2022 Information technology 39 36 16 4 1 2 2 78 5 130
2022 Internal audit 47 49 0 5 0 0 0 95 5 15
2022 Evaluation 42 36 5 8 7 0 0 79 16 35
2022 Data sciences 35 33 18 3 7 5 0 71 10 55
2022 Policy 37 39 20 2 3 0 0 76 4 45
2022 Project management 30 34 22 8 4 2 0 65 12 170
2022 Other services to the public 49 31 10 6 4 0 0 80 10 50
2022 None of the above 27 31 21 11 7 4 0 60 19 170
2020 Client contact centre 40 44 11 5 0 0 0 84 5 35
2020 Compliance, inspection and enforcement 36 42 14 8 0 0 0 78 8 20
2020 Communications or public affairs 30 58 7 4 2 0 0 88 5 55
2020 Security 61 25 14 0 0 0 0 86 0 20
2020 Science and technology 32 39 19 5 2 2 1 73 7 1275
2020 Library services 42 46 9 0 0 3 0 91 0 30
2020 Administration and operations 48 31 14 4 2 2 0 80 6 235
2020 Human resources 43 35 19 3 1 0 0 78 4 105
2020 Financial management 58 33 7 3 0 0 0 91 3 65
2020 Procurement 45 49 4 3 0 0 0 93 3 20
2020 Real property 28 28 30 2 7 5 0 59 9 50
2020 Material management 48 7 34 7 0 5 0 57 7 15
2020 Information management 40 35 17 2 0 5 0 80 2 30
2020 Information technology 33 40 17 6 2 2 0 75 9 130
2020 Internal audit 54 36 9 0 0 0 0 91 0 10
2020 Evaluation 38 44 14 3 0 0 0 83 3 30
2020 Data sciences 53 29 16 0 3 0 0 82 3 30
2020 Policy 35 46 14 4 2 0 0 81 5 55
2020 Project management 43 33 13 5 2 3 0 79 7 155
2020 Other services to the public 37 41 14 5 4 0 0 78 9 55
2020 None of the above 31 32 24 5 7 2 0 64 12 130
2019 Client contact centre 43 35 10 8 4 0 0 78 12 35
2019 Compliance, inspection and enforcement 42 30 13 8 0 7 0 78 9 20
2019 Communications or public affairs 14 42 18 10 16 0 0 56 26 50
2019 Security 66 18 11 4 0 0 0 84 4 25
2019 Science and technology 28 38 21 8 3 3 0 68 11 1185
2019 Library services 26 45 21 5 0 2 0 73 5 40
2019 Legal services 37 9 45 9 0 0 0 46 9 10
2019 Administration and operations 36 31 23 3 4 2 1 69 7 230
2019 Human resources 45 33 15 5 0 2 0 79 5 90
2019 Financial management 41 44 11 5 0 0 0 85 5 70
2019 Procurement 22 38 23 9 0 0 9 66 9 20
2019 Real property 28 25 18 9 0 20 0 66 11 30
2019 Material management 36 35 15 15 0 0 0 70 15 15
2019 Information management 45 37 13 3 0 3 0 84 3 30
2019 Information technology 35 32 14 10 3 3 2 71 14 115
2019 Evaluation 36 29 18 13 0 4 0 68 13 25
2019 Data sciences 41 32 18 2 7 0 0 73 9 40
2019 Policy 44 48 6 0 3 0 0 91 3 35
2019 Project management 30 30 24 9 2 4 1 63 11 135
2019 Other services to the public 39 30 25 4 0 2 0 70 4 45
2019 None of the above 30 29 23 9 6 3 0 61 16 160

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 29 23 9 6 16 0 55 18 35
2024 Intelligence analysts 44 9 19 0 9 19 0 65 11 10
2024 Compliance, inspection and enforcement 39 24 17 8 5 7 0 68 14 15
2024 Communications or public affairs 19 35 16 10 10 9 2 60 22 55
2024 Security 29 33 22 0 11 4 0 65 11 15
2024 Science and technology 23 24 18 13 9 10 3 55 25 1260
2024 Library services 4 43 21 21 0 11 0 53 23 25
2024 Legal services 33 31 27 0 0 9 0 71 0 10
2024 Administration and operations 25 28 18 11 4 12 3 62 17 240
2024 Human resources 30 23 20 9 10 6 2 58 20 105
2024 Financial management 37 20 21 8 4 6 3 63 14 70
2024 Procurement 3 19 28 19 14 14 2 28 39 35
2024 Real property 37 24 15 9 3 7 4 69 14 60
2024 Information management 5 54 20 0 10 12 0 67 11 20
2024 Information technology 34 25 16 5 6 11 2 68 13 155
2024 Evaluation 20 11 12 26 13 18 0 38 47 25
2024 Data sciences 41 16 10 11 4 14 4 70 18 40
2024 Policy 28 22 19 13 13 5 1 53 27 50
2024 Project management 24 23 17 10 12 10 4 55 26 155
2024 Other services to the public 31 25 19 5 9 12 0 63 16 65
2024 None of the above 25 16 20 9 15 13 2 48 29 180
2022 Client contact centre 31 25 14 5 11 12 4 65 18 45
2022 Compliance, inspection and enforcement 17 36 13 23 0 11 0 60 26 15
2022 Communications or public affairs 19 27 17 12 7 17 2 57 23 45
2022 Security 32 13 14 6 15 16 4 57 26 20
2022 Science and technology 19 24 20 12 11 11 2 50 27 1270
2022 Library services 12 28 22 10 0 28 0 56 14 30
2022 Legal services 29 17 13 6 0 26 9 71 9 15
2022 Administration and operations 33 21 17 11 6 8 3 61 20 250
2022 Human resources 27 24 21 12 2 5 10 59 16 90
2022 Financial management 29 25 8 15 3 16 5 67 22 65
2022 Procurement 22 15 15 14 13 16 5 47 34 35
2022 Real property 29 19 22 7 12 8 3 54 21 65
2022 Material management 18 27 8 10 26 12 0 51 41 10
2022 Information management 17 28 9 20 7 16 3 55 34 30
2022 Information technology 30 20 19 8 6 13 3 60 18 130
2022 Internal audit 24 42 12 0 5 17 0 80 6 15
2022 Evaluation 22 18 17 8 10 23 2 53 23 35
2022 Data sciences 26 22 16 11 8 15 1 59 22 55
2022 Policy 28 14 13 4 15 17 8 56 26 45
2022 Project management 16 23 24 14 9 11 3 46 26 170
2022 Other services to the public 27 29 14 11 8 11 0 63 21 50
2022 None of the above 18 21 18 7 18 16 2 48 30 170
2020 Client contact centre 19 36 27 5 0 11 2 63 5 35
2020 Compliance, inspection and enforcement 27 28 8 8 10 19 0 67 22 20
2020 Communications or public affairs 22 18 19 14 6 15 7 50 25 50
2020 Security 49 12 22 0 0 13 4 74 0 20
2020 Science and technology 21 24 19 12 9 14 2 53 24 1280
2020 Library services 32 23 14 9 3 14 6 69 14 30
2020 Administration and operations 25 24 17 11 9 12 2 57 24 235
2020 Human resources 27 23 27 11 3 4 5 55 16 100
2020 Financial management 36 16 24 8 1 10 5 61 11 65
2020 Procurement 43 3 22 7 19 7 0 49 28 20
2020 Real property 26 9 34 3 13 9 7 41 19 50
2020 Material management 35 17 24 17 7 0 0 52 24 15
2020 Information management 26 32 27 5 2 7 0 64 8 30
2020 Information technology 28 21 20 13 7 9 2 54 23 130
2020 Internal audit 54 9 8 19 0 9 0 70 21 10
2020 Evaluation 15 25 11 9 0 31 8 67 15 30
2020 Data sciences 32 15 16 10 10 17 0 57 24 35
2020 Policy 22 28 19 14 3 10 4 58 20 55
2020 Project management 26 24 20 11 7 10 2 57 20 155
2020 Other services to the public 23 20 21 11 10 14 0 50 26 55
2020 None of the above 26 17 20 14 11 8 3 49 29 130
2019 Client contact centre 35 30 26 0 7 2 0 67 7 35
2019 Compliance, inspection and enforcement 31 18 19 16 8 0 7 53 27 20
2019 Communications or public affairs 8 17 18 27 17 10 3 29 51 50
2019 Security 56 11 23 4 0 6 0 71 4 25
2019 Science and technology 19 21 21 15 10 12 2 46 29 1180
2019 Library services 11 24 26 17 2 16 2 44 24 40
2019 Legal services 9 20 24 19 10 19 0 35 35 10
2019 Administration and operations 21 25 20 10 10 13 2 53 24 230
2019 Human resources 24 21 27 10 12 5 2 48 24 90
2019 Financial management 29 18 30 5 10 6 2 51 16 70
2019 Procurement 18 17 35 21 4 4 0 36 27 20
2019 Real property 21 14 25 23 9 7 0 38 35 25
2019 Material management 28 24 28 11 0 8 0 57 12 15
2019 Information management 22 24 14 20 5 14 0 55 29 30
2019 Information technology 21 27 18 9 7 15 2 58 20 115
2019 Evaluation 20 12 17 20 9 22 0 42 37 20
2019 Data sciences 35 16 5 12 14 13 6 63 31 40
2019 Policy 16 27 27 12 8 9 0 48 23 35
2019 Project management 13 27 18 14 11 16 1 49 30 140
2019 Other services to the public 29 16 17 11 14 13 0 52 29 45
2019 None of the above 17 19 21 13 16 10 3 42 34 165

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 49 13 3 9 0 0 75 12 35
2024 Intelligence analysts 34 40 26 0 0 0 0 74 0 10
2024 Compliance, inspection and enforcement 29 27 25 19 0 0 0 56 19 15
2024 Communications or public affairs 30 32 15 11 8 2 2 65 20 55
2024 Security 41 34 8 13 4 0 0 75 17 15
2024 Science and technology 18 33 18 16 13 2 0 52 29 1260
2024 Library services 7 40 40 9 0 4 0 49 9 25
2024 Legal services 25 50 8 17 0 0 0 75 17 10
2024 Administration and operations 24 38 22 11 4 2 0 63 15 240
2024 Human resources 23 42 14 17 4 0 0 65 20 105
2024 Financial management 39 38 12 10 1 0 0 77 11 70
2024 Procurement 10 48 26 5 11 0 0 58 16 35
2024 Real property 34 25 19 9 6 6 1 64 16 60
2024 Information management 7 65 10 14 4 0 0 72 19 20
2024 Information technology 29 34 18 10 6 3 1 65 17 155
2024 Evaluation 27 30 25 7 11 0 0 57 18 25
2024 Data sciences 19 36 31 4 4 6 0 59 8 40
2024 Policy 33 38 14 6 8 0 0 71 14 50
2024 Project management 24 31 21 13 9 2 1 56 22 155
2024 Other services to the public 29 31 11 16 7 5 0 64 24 65
2024 None of the above 22 25 19 12 17 4 0 50 30 180
2022 Client contact centre 33 42 19 4 2 0 0 75 6 45
2022 Compliance, inspection and enforcement 24 35 29 13 0 0 0 59 13 15
2022 Communications or public affairs 35 36 17 8 3 2 0 72 11 45
2022 Security 36 30 18 10 6 0 0 66 16 20
2022 Science and technology 19 31 19 16 13 3 0 51 29 1270
2022 Library services 19 41 24 13 0 3 0 62 14 30
2022 Legal services 30 42 0 0 0 28 0 100 0 15
2022 Administration and operations 36 29 15 10 6 3 0 68 17 250
2022 Human resources 30 32 18 13 4 2 1 64 18 90
2022 Financial management 37 36 19 5 3 0 0 73 8 65
2022 Procurement 26 31 19 9 8 7 0 62 18 35
2022 Real property 20 36 20 9 13 3 0 57 23 65
2022 Material management 17 39 8 19 17 0 0 56 36 10
2022 Information management 33 33 18 12 4 0 0 66 16 30
2022 Information technology 33 26 19 12 9 0 1 60 21 130
2022 Internal audit 46 48 6 0 0 0 0 94 0 15
2022 Evaluation 22 39 16 10 10 4 0 62 21 35
2022 Data sciences 25 38 13 14 8 2 0 65 22 55
2022 Policy 18 34 16 13 15 4 0 54 29 45
2022 Project management 18 32 19 19 9 2 1 51 29 170
2022 Other services to the public 31 33 16 12 6 2 0 65 19 50
2022 None of the above 20 30 20 14 14 2 0 51 29 170
2020 Client contact centre 39 38 7 7 4 4 0 81 12 35
2020 Compliance, inspection and enforcement 37 36 13 4 5 4 0 76 10 20
2020 Communications or public affairs 29 43 5 17 2 4 0 75 20 55
2020 Security 58 29 5 5 0 0 4 90 5 20
2020 Science and technology 20 34 21 15 7 3 0 55 23 1280
2020 Library services 8 58 17 9 6 3 0 68 15 30
2020 Administration and operations 33 31 17 11 6 1 0 65 17 235
2020 Human resources 22 49 15 8 1 5 0 75 9 100
2020 Financial management 47 28 12 9 3 1 0 76 12 65
2020 Procurement 41 30 11 3 14 0 0 71 18 20
2020 Real property 15 32 26 11 8 8 0 50 21 50
2020 Material management 24 31 34 0 11 0 0 55 11 15
2020 Information management 28 30 15 20 5 2 0 59 25 30
2020 Information technology 22 32 21 13 8 3 0 56 22 130
2020 Internal audit 46 54 0 0 0 0 0 100 0 10
2020 Evaluation 30 40 3 9 0 9 8 85 11 30
2020 Data sciences 35 31 12 10 5 7 0 71 16 35
2020 Policy 27 41 17 11 5 0 0 68 16 55
2020 Project management 30 35 14 16 5 1 0 66 21 155
2020 Other services to the public 27 34 23 12 4 2 0 61 15 55
2020 None of the above 21 33 18 12 14 2 1 55 27 130
2019 Client contact centre 33 36 14 12 4 0 0 69 16 35
2019 Compliance, inspection and enforcement 39 29 24 8 0 0 0 68 8 20
2019 Communications or public affairs 15 24 19 16 20 5 0 41 38 50
2019 Security 54 32 0 14 0 0 0 86 14 25
2019 Science and technology 18 31 21 15 11 3 0 51 27 1180
2019 Library services 13 38 17 19 7 2 2 54 28 40
2019 Legal services 10 27 44 19 0 0 0 37 19 10
2019 Administration and operations 29 34 14 14 6 2 1 65 21 230
2019 Human resources 32 29 17 14 3 3 2 64 18 90
2019 Financial management 42 41 12 1 1 2 0 85 3 70
2019 Procurement 18 30 21 17 14 0 0 47 31 20
2019 Real property 21 19 26 25 4 5 0 42 31 30
2019 Material management 42 8 28 17 4 0 0 51 21 15
2019 Information management 25 26 34 8 5 3 0 52 13 30
2019 Information technology 29 33 12 17 5 3 0 64 23 115
2019 Evaluation 24 28 14 17 4 13 0 60 24 25
2019 Data sciences 39 21 18 5 13 4 0 63 19 40
2019 Policy 28 51 12 6 3 0 0 79 9 35
2019 Project management 16 34 22 18 10 0 0 50 28 140
2019 Other services to the public 16 28 32 13 9 2 0 45 22 45
2019 None of the above 25 22 17 17 15 4 0 49 34 165

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 18 10 0 0 2 13 67 33 35
2024 Intelligence analysts 60 9 13 0 0 10 9 74 26 10
2024 Compliance, inspection and enforcement 45 11 12 12 6 7 6 52 48 15
2024 Communications or public affairs 55 20 10 8 3 2 3 57 43 55
2024 Security 50 33 8 0 5 0 5 52 48 15
2024 Science and technology 50 27 11 4 2 1 5 53 47 1260
2024 Library services 56 12 12 13 0 4 4 61 39 25
2024 Legal services 22 35 0 17 17 0 9 25 75 10
2024 Administration and operations 45 23 16 5 2 1 7 49 51 240
2024 Human resources 43 19 13 8 13 1 3 45 55 105
2024 Financial management 46 23 15 3 1 0 12 52 48 70
2024 Procurement 45 23 20 3 9 0 0 45 55 35
2024 Real property 53 27 10 2 0 3 5 58 42 60
2024 Information management 56 19 11 9 0 0 5 59 41 20
2024 Information technology 56 19 9 2 5 2 6 61 39 155
2024 Evaluation 50 19 15 4 7 0 4 53 47 25
2024 Data sciences 48 23 13 6 2 0 9 52 48 40
2024 Policy 47 31 4 8 5 1 4 49 51 50
2024 Project management 46 25 15 6 4 0 3 47 53 155
2024 Other services to the public 61 13 16 0 3 1 6 66 34 65
2024 None of the above 46 26 10 4 6 2 7 50 50 180
2022 Client contact centre 59 15 19 3 0 2 2 45
2022 Compliance, inspection and enforcement 69 31 0 0 0 0 0 15
2022 Communications or public affairs 47 21 16 2 6 3 5 45
2022 Security 51 29 12 4 0 0 5 20
2022 Science and technology 48 30 10 3 3 1 5 1270
2022 Library services 73 10 9 6 0 0 3 30
2022 Legal services 36 14 0 6 0 20 25 15
2022 Administration and operations 56 23 8 3 4 2 4 250
2022 Human resources 56 21 5 6 3 0 10 90
2022 Financial management 73 13 6 3 3 0 1 65
2022 Procurement 55 23 8 3 3 0 9 35
2022 Real property 43 21 15 10 1 1 9 65
2022 Material management 62 8 21 0 0 0 9 10
2022 Information management 48 19 6 14 7 0 6 30
2022 Information technology 61 18 12 1 2 2 5 130
2022 Internal audit 55 6 15 24 0 0 0 15
2022 Evaluation 55 27 5 5 2 0 6 35
2022 Data sciences 40 43 6 2 5 0 5 55
2022 Policy 43 16 23 0 8 5 6 45
2022 Project management 50 25 12 5 2 0 5 170
2022 Other services to the public 58 26 7 2 4 2 2 50
2022 None of the above 47 22 12 3 5 1 9 170
2020 Client contact centre 65 26 7 2 0 0 0 35
2020 Compliance, inspection and enforcement 60 35 4 0 0 0 0 20
2020 Communications or public affairs 56 18 12 5 5 0 3 55
2020 Security 52 33 8 0 0 0 8 20
2020 Science and technology 52 25 12 5 2 1 3 1280
2020 Library services 66 25 6 3 0 0 0 30
2020 Administration and operations 58 21 13 4 1 0 3 235
2020 Human resources 62 22 7 4 3 0 3 105
2020 Financial management 56 28 12 1 0 0 3 65
2020 Procurement 78 8 10 0 0 0 3 20
2020 Real property 50 21 19 0 0 1 9 50
2020 Material management 59 30 0 0 11 0 0 15
2020 Information management 74 19 7 0 0 0 0 30
2020 Information technology 63 21 9 3 0 1 3 130
2020 Internal audit 65 17 0 17 0 0 0 10
2020 Evaluation 40 30 15 11 0 0 3 30
2020 Data sciences 32 26 14 5 9 0 12 35
2020 Policy 35 25 25 5 7 2 0 55
2020 Project management 54 20 13 5 2 0 6 155
2020 Other services to the public 53 20 17 4 0 0 7 55
2020 None of the above 48 22 16 5 1 1 7 130
2019 Client contact centre 64 12 18 2 0 0 4 35
2019 Compliance, inspection and enforcement 58 24 9 4 0 0 4 20
2019 Communications or public affairs 59 12 9 9 6 0 5 50
2019 Security 77 15 4 0 0 0 4 25
2019 Science and technology 54 27 11 3 1 1 3 1185
2019 Library services 66 15 12 5 0 0 2 40
2019 Legal services 46 34 20 0 0 0 0 10
2019 Administration and operations 54 22 11 3 2 0 7 230
2019 Human resources 54 26 7 5 2 0 6 90
2019 Financial management 62 20 10 2 2 0 3 70
2019 Procurement 53 21 9 4 0 0 13 20
2019 Real property 59 27 14 0 0 0 0 30
2019 Material management 50 23 22 0 6 0 0 15
2019 Information management 65 21 6 8 0 0 0 30
2019 Information technology 55 23 12 6 2 0 3 110
2019 Evaluation 33 34 20 10 0 0 4 25
2019 Data sciences 65 17 7 5 0 0 6 40
2019 Policy 38 35 19 6 3 0 0 35
2019 Project management 54 28 10 5 1 1 2 135
2019 Other services to the public 54 17 25 2 2 0 0 45
2019 None of the above 50 22 12 5 2 1 8 165

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 6 3 0 0 6 30 86 14 35
2024 Intelligence analysts 31 9 13 9 0 10 28 51 49 10
2024 Compliance, inspection and enforcement 55 11 10 0 6 7 11 67 33 15
2024 Communications or public affairs 64 7 9 0 3 0 18 78 22 55
2024 Security 57 4 0 5 21 0 14 66 34 15
2024 Science and technology 61 11 5 3 3 3 13 73 27 1260
2024 Library services 47 30 4 0 8 4 8 53 47 25
2024 Legal services 31 35 17 0 8 0 9 34 66 10
2024 Administration and operations 59 10 8 1 2 4 15 73 27 240
2024 Human resources 62 7 5 1 3 1 20 79 21 105
2024 Financial management 60 7 1 4 3 4 20 79 21 70
2024 Procurement 50 22 15 3 0 3 7 55 45 35
2024 Real property 60 6 8 1 0 5 21 80 20 60
2024 Information management 32 20 11 0 7 5 24 46 54 20
2024 Information technology 56 14 6 2 3 3 15 68 32 155
2024 Evaluation 59 3 4 11 0 7 16 77 23 25
2024 Data sciences 53 10 10 2 8 3 15 64 36 40
2024 Policy 54 23 8 0 1 2 13 63 37 50
2024 Project management 50 15 7 6 7 0 15 59 41 155
2024 Other services to the public 70 6 7 0 3 1 12 81 19 65
2024 None of the above 54 12 4 5 2 5 18 70 30 180

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 9 6 3 0 2 21 77 23 35
2024 Intelligence analysts 72 0 0 0 0 10 18 100 0 10
2024 Compliance, inspection and enforcement 77 0 5 0 0 12 6 93 7 15
2024 Communications or public affairs 73 5 3 2 3 6 8 85 15 55
2024 Security 83 0 4 4 0 5 5 92 8 15
2024 Science and technology 71 9 5 2 2 5 6 79 21 1260
2024 Library services 90 0 6 0 0 4 0 94 6 25
2024 Legal services 82 8 0 0 0 9 0 91 9 10
2024 Administration and operations 74 10 4 1 1 3 7 82 18 240
2024 Human resources 74 5 5 1 2 4 9 85 15 105
2024 Financial management 71 7 1 3 2 6 11 85 15 70
2024 Procurement 84 0 3 0 8 0 5 88 12 35
2024 Real property 77 4 1 2 0 4 12 91 9 60
2024 Information management 81 0 0 0 0 5 14 100 0 20
2024 Information technology 69 12 5 1 0 6 7 80 20 155
2024 Evaluation 74 3 4 4 0 3 12 87 13 25
2024 Data sciences 75 4 2 0 0 9 11 93 7 40
2024 Policy 62 19 3 0 2 3 12 72 28 50
2024 Project management 69 12 5 2 4 2 4 74 26 155
2024 Other services to the public 67 15 3 2 5 3 5 73 27 65
2024 None of the above 64 10 5 3 4 7 7 74 26 180
2022 Client contact centre 75 15 2 0 0 4 3 45
2022 Compliance, inspection and enforcement 88 7 0 0 0 5 0 15
2022 Communications or public affairs 85 4 2 3 0 2 4 45
2022 Security 81 0 8 0 0 5 6 20
2022 Science and technology 70 11 4 3 3 5 5 1270
2022 Library services 85 6 0 0 4 6 0 30
2022 Legal services 64 0 0 0 0 11 25 15
2022 Administration and operations 76 10 3 2 1 3 5 250
2022 Human resources 74 2 3 3 2 4 13 90
2022 Financial management 83 3 5 2 3 1 3 65
2022 Procurement 77 5 3 0 0 10 6 35
2022 Real property 74 6 4 0 4 5 7 65
2022 Material management 82 0 0 18 0 0 0 10
2022 Information management 63 14 4 0 0 0 19 30
2022 Information technology 80 8 2 1 2 3 4 130
2022 Internal audit 74 5 0 4 0 17 0 15
2022 Evaluation 75 5 7 0 3 2 8 35
2022 Data sciences 64 15 5 1 6 2 7 55
2022 Policy 84 5 0 0 2 3 7 45
2022 Project management 66 11 6 3 5 5 5 170
2022 Other services to the public 73 8 8 4 2 5 0 50
2022 None of the above 66 10 8 3 3 2 9 170
2020 Client contact centre 91 5 5 0 0 0 0 35
2020 Compliance, inspection and enforcement 80 10 4 0 5 0 0 20
2020 Communications or public affairs 86 4 2 2 4 2 2 55
2020 Security 88 4 0 0 0 0 8 20
2020 Science and technology 78 9 5 2 1 3 2 1280
2020 Library services 83 6 3 0 0 0 8 30
2020 Administration and operations 77 11 3 1 1 4 4 230
2020 Human resources 89 2 1 1 1 1 6 105
2020 Financial management 93 3 0 0 0 1 3 65
2020 Procurement 89 4 3 0 0 0 3 20
2020 Real property 68 9 1 5 2 4 11 50
2020 Material management 88 12 0 0 0 0 0 15
2020 Information management 90 5 2 2 0 0 0 30
2020 Information technology 77 6 5 3 3 1 5 130
2020 Internal audit 100 0 0 0 0 0 0 10
2020 Evaluation 80 13 0 0 0 3 3 30
2020 Data sciences 82 5 2 0 2 2 6 35
2020 Policy 84 7 0 0 2 2 5 55
2020 Project management 82 7 1 1 1 3 5 155
2020 Other services to the public 72 7 8 0 2 2 9 55
2020 None of the above 70 7 4 4 4 5 6 125
2019 Client contact centre 84 2 4 0 6 2 2 35
2019 Compliance, inspection and enforcement 87 4 4 0 0 0 4 20
2019 Communications or public affairs 64 10 2 2 4 2 17 50
2019 Security 77 15 0 0 0 0 8 20
2019 Science and technology 77 8 5 2 1 3 3 1180
2019 Library services 83 2 5 2 0 5 2 40
2019 Legal services 56 35 0 0 0 0 9 10
2019 Administration and operations 71 7 7 1 1 4 10 230
2019 Human resources 81 2 2 0 3 1 11 90
2019 Financial management 84 5 7 0 1 0 2 70
2019 Procurement 62 9 9 0 9 0 13 20
2019 Real property 60 18 0 2 0 18 1 30
2019 Material management 78 12 0 10 0 0 0 15
2019 Information management 94 3 0 0 0 0 3 30
2019 Information technology 73 12 3 2 4 6 1 110
2019 Evaluation 84 3 4 0 0 8 0 25
2019 Data sciences 78 9 0 0 4 2 6 40
2019 Policy 91 7 3 0 0 0 0 35
2019 Project management 74 9 5 2 1 7 3 135
2019 Other services to the public 75 2 10 2 0 7 4 45
2019 None of the above 69 8 7 4 3 3 6 165

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 0 6 0 0 2 30 92 8 35
2024 Intelligence analysts 72 0 9 0 0 10 9 89 11 10
2024 Compliance, inspection and enforcement 82 0 5 0 0 7 6 94 6 15
2024 Communications or public affairs 73 7 4 0 3 0 13 84 16 55
2024 Security 79 4 4 4 0 0 9 87 13 15
2024 Science and technology 75 6 2 0 1 2 13 89 11 1260
2024 Library services 96 0 0 0 0 0 4 100 0 25
2024 Legal services 64 9 0 0 8 0 18 79 21 10
2024 Administration and operations 77 6 1 1 1 2 11 89 11 240
2024 Human resources 77 4 4 2 2 1 10 87 13 105
2024 Financial management 76 6 0 0 0 0 18 93 7 70
2024 Procurement 91 2 2 0 2 0 2 93 7 35
2024 Real property 79 1 0 0 0 1 18 98 2 60
2024 Information management 71 0 4 0 0 10 14 94 6 20
2024 Information technology 76 3 2 0 1 3 15 93 7 155
2024 Evaluation 73 5 8 0 3 0 12 82 18 25
2024 Data sciences 72 7 2 0 2 2 15 87 13 40
2024 Policy 73 3 2 0 2 0 21 92 8 50
2024 Project management 75 8 2 1 1 3 10 86 14 155
2024 Other services to the public 76 8 0 2 2 1 11 87 13 65
2024 None of the above 70 5 1 2 3 3 16 86 14 180

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 3 6 0 0 8 30 86 14 35
2024 Intelligence analysts 64 0 17 0 0 10 9 78 22 10
2024 Compliance, inspection and enforcement 82 0 0 5 0 7 6 94 6 15
2024 Communications or public affairs 63 10 9 2 5 0 11 71 29 55
2024 Security 75 5 7 5 4 0 5 79 21 15
2024 Science and technology 71 10 3 1 2 3 11 82 18 1260
2024 Library services 71 10 12 4 0 0 4 74 26 25
2024 Legal services 57 18 0 0 17 9 0 62 38 10
2024 Administration and operations 68 10 4 3 3 3 9 78 22 240
2024 Human resources 64 9 6 5 6 2 9 71 29 105
2024 Financial management 66 12 1 2 1 2 15 79 21 65
2024 Procurement 61 16 11 0 6 0 6 64 36 35
2024 Real property 67 6 8 1 1 0 15 79 21 60
2024 Information management 71 0 0 4 0 15 9 94 6 20
2024 Information technology 66 10 6 2 3 2 12 76 24 155
2024 Evaluation 62 4 13 4 3 0 13 72 28 25
2024 Data sciences 67 10 2 2 2 2 15 81 19 40
2024 Policy 70 6 2 0 2 0 21 88 12 50
2024 Project management 69 12 4 2 4 1 9 77 23 155
2024 Other services to the public 74 6 9 0 0 0 12 83 17 65
2024 None of the above 66 5 6 2 4 2 15 79 21 180

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 38 8 15 22 0 0 55 37 35
2024 Intelligence analysts 10 31 9 13 17 0 20 51 38 10
2024 Compliance, inspection and enforcement 30 29 6 25 10 0 0 59 35 15
2024 Communications or public affairs 19 26 5 26 19 5 0 48 47 55
2024 Security 14 8 34 31 13 0 0 23 44 15
2024 Science and technology 17 29 14 16 19 2 3 49 37 1260
2024 Library services 0 35 23 22 20 0 0 35 42 25
2024 Legal services 16 26 17 9 32 0 0 41 41 10
2024 Administration and operations 17 32 15 19 12 3 2 51 33 240
2024 Human resources 27 26 16 13 14 2 3 56 28 105
2024 Financial management 38 28 16 9 7 0 3 68 16 70
2024 Procurement 16 56 7 7 15 0 0 71 22 35
2024 Real property 22 28 18 13 11 6 3 54 26 60
2024 Information management 12 32 5 27 20 0 5 46 49 20
2024 Information technology 24 26 18 11 14 4 3 54 27 155
2024 Evaluation 15 26 16 19 19 0 4 44 40 25
2024 Data sciences 23 21 8 14 16 4 13 54 37 40
2024 Policy 11 33 4 9 23 4 16 55 40 50
2024 Project management 19 31 14 15 14 4 3 54 32 155
2024 Other services to the public 22 29 13 18 13 3 2 54 33 65
2024 None of the above 18 23 11 16 21 4 7 46 42 180
2022 Client contact centre 21 40 15 15 9 0 0 61 24 45
2022 Compliance, inspection and enforcement 22 54 6 13 5 0 0 75 18 15
2022 Communications or public affairs 18 32 17 21 9 2 0 52 31 45
2022 Security 22 16 13 36 8 0 5 40 46 20
2022 Science and technology 18 27 13 17 20 2 4 48 38 1270
2022 Library services 7 25 18 15 19 12 3 38 41 30
2022 Legal services 33 35 0 0 13 20 0 84 16 15
2022 Administration and operations 19 30 12 17 14 5 4 54 33 250
2022 Human resources 18 38 14 6 16 1 6 61 24 90
2022 Financial management 39 26 11 15 3 0 5 69 19 65
2022 Procurement 29 27 23 8 9 4 0 59 18 35
2022 Real property 20 27 13 18 18 1 3 49 37 65
2022 Material management 25 19 20 9 27 0 0 45 35 10
2022 Information management 6 33 6 25 30 0 0 39 55 30
2022 Information technology 22 28 13 15 17 2 2 53 34 130
2022 Internal audit 18 58 0 18 0 6 0 81 19 15
2022 Evaluation 10 34 15 21 21 0 0 44 41 35
2022 Data sciences 23 35 9 6 17 0 11 64 26 55
2022 Policy 18 36 9 17 16 0 4 56 35 45
2022 Project management 17 29 12 18 20 3 1 48 40 170
2022 Other services to the public 15 32 25 5 16 3 4 50 23 50
2022 None of the above 13 24 15 19 17 5 7 42 42 170
2020 Client contact centre 41 19 16 14 4 7 0 64 19 35
2020 Compliance, inspection and enforcement 28 21 28 8 10 5 0 52 19 20
2020 Communications or public affairs 16 35 12 12 7 4 14 62 24 55
2020 Security 37 34 12 9 4 0 4 74 13 20
2020 Science and technology 18 27 17 16 16 2 3 48 34 1285
2020 Library services 0 20 31 20 19 0 10 22 44 30
2020 Administration and operations 17 27 19 16 16 3 3 46 33 235
2020 Human resources 16 32 17 19 7 3 6 53 28 105
2020 Financial management 37 19 16 10 9 4 5 61 22 65
2020 Procurement 33 34 0 12 18 0 3 69 31 20
2020 Real property 14 23 19 8 23 8 5 43 35 50
2020 Material management 28 12 24 24 11 0 0 41 35 15
2020 Information management 11 23 16 26 14 9 0 37 45 30
2020 Information technology 16 27 20 17 18 2 0 44 36 130
2020 Internal audit 37 18 19 9 0 9 8 66 11 10
2020 Evaluation 25 40 18 3 0 11 3 76 4 30
2020 Data sciences 34 26 10 5 13 0 13 68 20 35
2020 Policy 17 31 16 17 12 7 0 52 31 55
2020 Project management 24 29 19 15 10 1 1 54 26 155
2020 Other services to the public 22 20 17 22 11 4 5 46 36 55
2020 None of the above 23 27 13 12 22 2 2 52 34 130
2019 Client contact centre 14 42 14 17 8 6 0 59 26 35
2019 Compliance, inspection and enforcement 23 48 12 12 4 0 0 71 17 20
2019 Communications or public affairs 10 21 23 22 23 2 0 32 45 50
2019 Security 46 36 4 4 9 0 0 82 13 25
2019 Science and technology 18 26 17 16 17 2 3 47 35 1185
2019 Library services 5 36 22 20 16 2 0 42 36 40
2019 Legal services 10 9 28 54 0 0 0 19 54 10
2019 Administration and operations 23 23 18 14 17 3 2 49 33 230
2019 Human resources 20 26 16 17 18 1 2 47 36 90
2019 Financial management 37 24 16 15 6 0 1 62 22 70
2019 Procurement 22 21 13 21 23 0 0 43 44 20
2019 Real property 22 13 23 12 16 14 0 41 32 30
2019 Material management 14 12 19 19 19 17 0 31 46 15
2019 Information management 5 24 14 23 29 5 0 31 55 30
2019 Information technology 26 25 14 16 15 2 2 53 33 115
2019 Evaluation 20 29 20 15 11 4 0 51 28 25
2019 Data sciences 28 20 7 12 18 6 10 56 36 40
2019 Policy 26 45 15 9 6 0 0 71 15 35
2019 Project management 14 30 14 16 25 0 2 45 41 140
2019 Other services to the public 15 19 20 21 20 0 6 36 43 45
2019 None of the above 20 18 17 19 22 4 1 40 43 165

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 40 17 0 6 11 0 74 7 35
2024 Intelligence analysts 51 30 9 10 0 0 0 81 10 10
2024 Compliance, inspection and enforcement 28 42 11 19 0 0 0 70 19 15
2024 Communications or public affairs 18 36 26 13 4 4 0 56 17 55
2024 Security 28 26 17 25 0 4 0 56 26 15
2024 Science and technology 23 42 18 10 4 2 0 66 15 1260
2024 Library services 8 43 41 0 0 8 0 55 0 25
2024 Legal services 50 16 9 16 0 8 0 72 18 10
2024 Administration and operations 25 44 19 8 1 2 1 71 10 240
2024 Human resources 32 39 14 8 5 2 0 73 13 105
2024 Financial management 40 33 13 8 0 4 2 78 9 70
2024 Procurement 2 48 29 8 9 0 3 53 17 35
2024 Real property 41 35 12 4 1 6 0 81 6 60
2024 Information management 18 53 19 0 4 0 5 75 5 20
2024 Information technology 34 33 17 8 4 4 0 70 13 155
2024 Evaluation 40 19 29 8 4 0 0 59 12 25
2024 Data sciences 25 47 21 3 4 0 0 72 7 40
2024 Policy 46 28 15 8 0 3 0 77 8 50
2024 Project management 28 38 15 9 4 5 1 70 14 155
2024 Other services to the public 40 35 12 9 3 0 0 76 13 65
2024 None of the above 27 32 15 11 9 5 1 63 21 180
2022 Client contact centre 31 36 18 6 5 5 0 70 11 45
2022 Compliance, inspection and enforcement 37 29 28 6 0 0 0 66 6 15
2022 Communications or public affairs 29 46 14 8 0 4 0 78 8 45
2022 Security 41 35 14 6 4 0 0 76 10 20
2022 Science and technology 23 41 19 10 5 2 1 66 15 1270
2022 Library services 22 33 21 6 0 18 0 67 8 30
2022 Legal services 41 40 11 0 0 9 0 88 0 15
2022 Administration and operations 30 41 16 8 3 1 0 73 11 250
2022 Human resources 27 44 15 7 4 3 0 73 12 90
2022 Financial management 26 45 23 5 0 0 0 72 5 65
2022 Procurement 28 25 31 2 2 11 0 60 5 35
2022 Real property 28 41 18 5 7 1 0 70 12 65
2022 Material management 33 17 29 12 0 9 0 55 13 10
2022 Information management 16 46 17 14 4 4 0 64 18 30
2022 Information technology 33 40 15 7 4 1 1 74 11 130
2022 Internal audit 30 60 5 0 0 6 0 94 0 15
2022 Evaluation 13 58 15 7 5 3 0 72 13 35
2022 Data sciences 38 29 15 10 6 2 0 68 16 55
2022 Policy 34 37 13 5 5 4 2 75 10 45
2022 Project management 21 41 18 10 6 3 1 65 16 170
2022 Other services to the public 32 44 9 2 8 6 0 81 10 50
2022 None of the above 23 34 20 10 7 6 0 61 18 170
2020 Client contact centre 34 39 16 11 0 0 0 73 11 35
2020 Compliance, inspection and enforcement 27 50 18 0 0 4 0 81 0 20
2020 Communications or public affairs 25 45 18 4 2 7 0 75 6 55
2020 Security 48 43 4 0 0 5 0 96 0 20
2020 Science and technology 25 44 19 7 2 2 0 71 10 1280
2020 Library services 19 52 20 8 0 0 0 71 8 30
2020 Administration and operations 28 50 12 5 1 3 1 81 6 235
2020 Human resources 32 39 12 9 1 7 0 76 11 105
2020 Financial management 39 40 9 1 0 3 8 88 1 65
2020 Procurement 34 38 16 12 0 0 0 73 12 20
2020 Real property 33 34 20 2 3 7 1 73 4 50
2020 Material management 31 25 28 6 0 11 0 62 7 15
2020 Information management 38 35 17 5 2 3 0 75 7 30
2020 Information technology 27 39 16 14 2 2 0 68 16 130
2020 Evaluation 30 49 6 6 0 9 0 86 7 30
2020 Data sciences 33 39 5 9 5 9 0 79 15 35
2020 Policy 37 44 10 7 0 2 0 82 7 55
2020 Project management 30 39 17 6 3 4 0 72 10 155
2020 Other services to the public 36 44 7 8 4 2 0 81 12 55
2020 None of the above 30 35 15 9 6 4 1 69 16 130
2019 Client contact centre 25 49 20 5 2 0 0 73 7 35
2019 Compliance, inspection and enforcement 31 52 13 4 0 0 0 83 4 20
2019 Communications or public affairs 13 47 13 20 6 2 0 61 26 50
2019 Security 34 53 12 0 0 0 0 88 0 25
2019 Science and technology 20 44 19 10 4 2 1 67 13 1185
2019 Library services 14 61 8 12 2 2 0 77 15 40
2019 Legal services 27 29 34 0 10 0 0 56 10 10
2019 Administration and operations 29 43 14 5 3 5 1 77 8 230
2019 Human resources 30 48 14 5 1 0 2 80 6 90
2019 Financial management 42 36 19 1 0 0 1 79 1 70
2019 Procurement 22 31 13 26 0 0 9 58 28 20
2019 Real property 12 37 38 2 2 9 0 53 5 30
2019 Material management 40 14 30 0 0 17 0 64 0 15
2019 Information management 30 34 25 9 3 0 0 63 11 30
2019 Information technology 32 43 12 9 3 2 0 76 13 115
2019 Evaluation 25 39 24 4 0 8 0 70 5 25
2019 Data sciences 28 46 12 9 4 0 0 75 13 40
2019 Policy 38 39 17 5 0 0 0 77 5 35
2019 Project management 21 44 20 11 3 1 0 66 14 135
2019 Other services to the public 19 41 19 18 2 0 0 60 21 45
2019 None of the above 22 43 22 8 4 0 0 66 12 165

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 47 3 0 3 8 3 94 3 35
2024 Intelligence analysts 73 27 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 40 53 7 0 0 0 0 93 0 15
2024 Communications or public affairs 25 47 17 6 4 2 0 73 10 55
2024 Security 54 35 4 8 0 0 0 89 8 15
2024 Science and technology 36 39 13 5 3 2 0 77 9 1260
2024 Library services 19 45 28 0 4 4 0 67 4 25
2024 Legal services 57 16 9 18 0 0 0 73 18 10
2024 Administration and operations 40 40 14 5 0 1 0 81 5 240
2024 Human resources 40 41 7 8 1 3 0 83 10 105
2024 Financial management 49 41 7 1 0 0 2 92 1 70
2024 Procurement 26 40 20 10 5 0 0 65 15 35
2024 Real property 44 33 14 3 3 0 3 79 7 60
2024 Information management 40 38 5 4 0 12 0 89 5 20
2024 Information technology 48 30 8 8 1 4 0 82 10 155
2024 Evaluation 44 29 19 0 7 0 0 73 7 25
2024 Data sciences 45 31 17 5 2 0 0 76 7 40
2024 Policy 51 26 14 4 4 1 0 78 8 50
2024 Project management 43 33 13 3 5 3 0 79 8 155
2024 Other services to the public 52 32 7 4 3 2 0 85 8 65
2024 None of the above 35 32 15 4 10 3 0 69 15 180
2022 Client contact centre 49 37 9 3 0 2 0 87 4 45
2022 Compliance, inspection and enforcement 41 46 6 0 7 0 0 87 7 15
2022 Communications or public affairs 43 35 13 4 5 0 0 78 9 45
2022 Security 55 19 16 6 4 0 0 74 10 20
2022 Science and technology 35 40 13 6 4 2 0 77 10 1270
2022 Library services 18 45 21 10 0 6 0 67 10 30
2022 Legal services 56 35 0 0 0 9 0 100 0 15
2022 Administration and operations 47 33 12 4 2 2 0 81 6 250
2022 Human resources 47 40 6 3 1 1 1 89 4 90
2022 Financial management 48 42 1 5 2 2 0 92 7 65
2022 Procurement 44 38 10 3 0 5 0 86 3 35
2022 Real property 34 36 19 4 3 3 1 72 8 65
2022 Material management 17 46 20 9 0 8 0 69 10 10
2022 Information management 39 45 9 3 4 0 0 85 6 30
2022 Information technology 53 28 11 4 2 1 1 83 6 130
2022 Internal audit 36 60 0 4 0 0 0 96 4 15
2022 Evaluation 38 44 7 3 8 0 0 82 10 35
2022 Data sciences 45 32 8 8 4 5 0 80 12 55
2022 Policy 36 44 7 4 5 2 2 83 10 45
2022 Project management 36 34 17 6 3 3 0 73 10 170
2022 Other services to the public 43 36 9 5 2 5 0 83 8 50
2022 None of the above 32 38 15 8 3 4 0 73 11 170
2020 Client contact centre 50 43 5 2 0 0 0 93 2 35
2020 Compliance, inspection and enforcement 55 27 4 10 4 0 0 82 14 20
2020 Communications or public affairs 36 48 7 6 2 2 0 85 7 50
2020 Security 61 29 5 5 0 0 0 90 5 20
2020 Science and technology 39 41 12 4 2 2 0 82 6 1275
2020 Library services 34 47 8 11 0 0 0 81 11 30
2020 Administration and operations 50 37 8 3 1 1 1 88 4 235
2020 Human resources 57 32 8 1 1 1 0 89 3 105
2020 Financial management 63 28 7 3 0 0 0 91 3 65
2020 Procurement 49 39 4 0 8 0 0 88 8 20
2020 Real property 47 28 18 4 2 1 0 76 6 50
2020 Material management 55 22 23 0 0 0 0 77 0 15
2020 Information management 64 29 2 2 0 3 0 95 2 30
2020 Information technology 45 36 10 5 2 2 1 83 7 130
2020 Internal audit 65 35 0 0 0 0 0 100 0 10
2020 Evaluation 39 46 3 6 3 3 0 87 10 30
2020 Data sciences 50 32 2 2 7 6 0 87 10 35
2020 Policy 43 40 10 5 0 2 0 84 5 55
2020 Project management 46 37 9 3 2 3 0 85 5 155
2020 Other services to the public 56 26 9 5 4 0 0 82 8 55
2020 None of the above 40 30 19 3 7 1 0 71 10 130
2019 Client contact centre 54 36 6 2 2 0 0 90 4 35
2019 Compliance, inspection and enforcement 43 53 0 4 0 0 0 96 4 20
2019 Communications or public affairs 20 35 16 17 10 2 0 56 27 50
2019 Security 63 33 4 0 0 0 0 96 0 25
2019 Science and technology 39 41 13 5 2 2 0 81 6 1180
2019 Library services 31 56 10 3 0 0 0 87 3 40
2019 Legal services 27 63 0 10 0 0 0 90 10 10
2019 Administration and operations 46 37 11 1 2 2 1 85 4 230
2019 Human resources 48 37 10 4 1 0 0 85 5 90
2019 Financial management 53 41 2 1 3 0 0 94 4 65
2019 Procurement 22 48 13 9 0 0 9 77 9 20
2019 Real property 29 23 32 5 0 12 0 59 5 30
2019 Material management 56 33 11 0 0 0 0 89 0 15
2019 Information management 56 30 9 3 0 3 0 88 3 30
2019 Information technology 45 35 9 6 3 2 0 81 9 115
2019 Evaluation 12 63 8 11 0 4 0 79 12 25
2019 Data sciences 59 23 5 7 4 2 0 83 12 40
2019 Policy 52 33 12 3 0 0 0 85 3 35
2019 Project management 40 37 16 5 0 1 0 78 5 140
2019 Other services to the public 42 37 11 8 0 2 0 80 8 45
2019 None of the above 44 29 17 4 5 0 1 73 10 165

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 43 8 0 0 3 0 92 0 35
2024 Intelligence analysts 54 46 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 49 39 6 0 0 6 0 94 0 15
2024 Communications or public affairs 37 40 11 3 2 6 0 83 5 55
2024 Security 30 57 9 0 4 0 0 87 4 15
2024 Science and technology 38 35 14 5 2 5 1 78 8 1260
2024 Library services 19 53 18 4 0 7 0 77 4 25
2024 Legal services 41 25 9 18 0 7 0 71 19 10
2024 Administration and operations 40 36 14 4 0 5 0 80 5 240
2024 Human resources 57 32 5 5 1 0 0 89 6 105
2024 Financial management 42 40 7 0 0 8 3 92 0 70
2024 Procurement 27 21 22 4 5 21 0 61 11 35
2024 Real property 43 26 16 3 0 10 1 78 4 60
2024 Information management 48 38 9 5 0 0 0 85 5 20
2024 Information technology 47 28 10 4 3 6 2 81 8 155
2024 Evaluation 37 29 4 7 0 19 3 86 9 25
2024 Data sciences 40 34 19 8 0 0 0 73 8 40
2024 Policy 61 19 15 3 2 0 0 81 5 50
2024 Project management 41 34 12 4 4 6 0 80 8 155
2024 Other services to the public 56 29 3 7 1 2 2 87 9 65
2024 None of the above 38 33 11 5 4 7 2 78 10 180
2022 Client contact centre 45 34 16 2 0 3 0 81 2 45
2022 Compliance, inspection and enforcement 41 34 13 5 7 0 0 75 12 15
2022 Communications or public affairs 34 35 15 9 0 7 0 74 10 45
2022 Security 37 33 6 4 5 15 0 82 11 20
2022 Science and technology 34 38 14 5 2 6 1 77 8 1270
2022 Library services 16 47 15 10 0 12 0 72 11 30
2022 Legal services 31 32 6 9 0 22 0 81 11 15
2022 Administration and operations 39 33 14 4 2 9 0 79 6 250
2022 Human resources 49 35 4 5 2 4 1 88 8 90
2022 Financial management 44 27 19 0 3 6 0 76 3 65
2022 Procurement 34 40 8 11 0 6 0 80 12 35
2022 Real property 40 28 21 6 0 5 0 71 7 65
2022 Material management 43 22 10 8 0 9 9 79 9 10
2022 Information management 54 28 11 0 4 3 0 85 4 30
2022 Information technology 48 27 13 3 1 7 1 82 4 130
2022 Internal audit 20 80 0 0 0 0 0 100 0 15
2022 Evaluation 24 45 18 2 0 11 0 77 3 35
2022 Data sciences 39 29 15 11 3 3 0 70 14 55
2022 Policy 33 37 12 10 0 9 0 76 11 45
2022 Project management 33 41 16 5 1 4 1 77 6 170
2022 Other services to the public 41 35 13 3 2 5 0 80 5 50
2022 None of the above 29 34 12 9 3 10 2 72 14 170
2020 Client contact centre 54 36 7 0 0 2 0 93 0 35
2020 Compliance, inspection and enforcement 67 13 16 4 0 0 0 80 4 20
2020 Communications or public affairs 36 43 11 5 2 4 0 81 7 55
2020 Security 69 17 14 0 0 0 0 86 0 20
2020 Science and technology 36 36 16 5 1 5 1 76 6 1280
2020 Library services 28 38 22 3 0 9 0 72 3 30
2020 Administration and operations 44 32 13 1 2 7 1 83 3 235
2020 Human resources 48 36 7 3 1 5 2 89 4 105
2020 Financial management 60 30 8 1 0 1 0 90 1 65
2020 Procurement 49 39 11 0 0 0 0 89 0 20
2020 Real property 40 30 18 8 0 4 0 73 8 50
2020 Material management 62 12 7 18 0 0 0 74 18 10
2020 Information management 53 22 17 0 0 8 0 82 0 30
2020 Information technology 39 32 17 4 1 6 2 76 5 130
2020 Internal audit 72 19 0 9 0 0 0 91 9 10
2020 Evaluation 39 32 13 6 0 9 0 79 7 30
2020 Data sciences 51 27 5 5 2 10 0 87 8 35
2020 Policy 54 22 15 4 2 4 0 79 5 55
2020 Project management 43 32 13 3 1 6 1 81 4 155
2020 Other services to the public 48 32 12 3 2 4 0 83 5 55
2020 None of the above 35 33 18 6 4 3 0 71 10 130
2019 Client contact centre 53 35 8 0 4 0 0 88 4 35
2019 Compliance, inspection and enforcement 42 41 13 4 0 0 0 83 4 20
2019 Communications or public affairs 17 46 21 6 4 5 0 67 10 50
2019 Security 63 15 18 4 0 0 0 78 4 25
2019 Science and technology 39 35 16 4 2 4 0 77 6 1185
2019 Library services 42 36 13 0 0 10 0 86 0 40
2019 Legal services 27 54 19 0 0 0 0 81 0 10
2019 Administration and operations 45 30 15 3 2 5 1 79 5 230
2019 Human resources 47 34 10 7 2 0 0 81 8 90
2019 Financial management 60 31 9 1 0 0 0 90 1 70
2019 Procurement 30 51 18 0 0 0 0 82 0 20
2019 Real property 40 35 5 9 0 12 0 84 10 30
2019 Material management 59 22 19 0 0 0 0 81 0 15
2019 Information management 56 31 13 0 0 0 0 87 0 30
2019 Information technology 46 30 12 6 2 2 3 79 9 115
2019 Evaluation 36 19 23 13 0 8 0 61 14 25
2019 Data sciences 47 26 12 9 4 2 0 75 13 40
2019 Policy 46 41 9 3 0 0 0 87 3 35
2019 Project management 36 36 20 4 1 2 0 74 5 140
2019 Other services to the public 37 35 10 4 0 11 2 83 5 45
2019 None of the above 43 27 23 2 2 2 1 72 4 160

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 36 15 6 2 3 0 75 9 35
2024 Intelligence analysts 53 29 18 0 0 0 0 82 0 10
2024 Compliance, inspection and enforcement 50 17 7 6 0 21 0 84 7 15
2024 Communications or public affairs 24 23 21 12 0 19 0 59 15 55
2024 Security 13 28 42 5 0 12 0 47 6 15
2024 Science and technology 26 23 21 7 4 18 2 61 13 1260
2024 Library services 31 15 17 15 0 23 0 59 19 25
2024 Legal services 42 15 9 8 0 25 0 76 11 10
2024 Administration and operations 36 23 15 5 2 16 2 73 9 240
2024 Human resources 35 32 21 6 0 4 1 71 7 105
2024 Financial management 31 17 18 3 2 27 3 69 6 70
2024 Procurement 18 12 15 10 2 40 4 52 21 35
2024 Real property 34 23 13 4 3 17 6 74 9 60
2024 Information management 20 18 35 5 0 22 0 48 7 20
2024 Information technology 39 16 17 4 1 20 2 72 7 155
2024 Evaluation 33 0 25 11 0 28 3 48 16 25
2024 Data sciences 39 6 23 4 8 14 6 57 14 40
2024 Policy 46 36 7 8 0 3 0 84 8 50
2024 Project management 28 24 18 8 3 19 1 64 13 155
2024 Other services to the public 43 20 16 7 2 11 2 72 10 65
2024 None of the above 28 23 11 8 6 20 5 68 18 180
2022 Client contact centre 41 27 17 0 0 12 4 80 0 45
2022 Compliance, inspection and enforcement 16 44 27 12 0 0 0 61 12 15
2022 Communications or public affairs 19 31 21 16 2 12 0 57 20 45
2022 Security 33 34 8 4 16 5 0 70 21 20
2022 Science and technology 28 24 21 10 3 14 1 61 15 1270
2022 Library services 26 27 31 0 0 16 0 63 0 30
2022 Legal services 31 38 23 0 0 9 0 75 0 15
2022 Administration and operations 32 25 20 7 2 13 1 65 11 250
2022 Human resources 38 32 21 0 0 7 1 77 0 90
2022 Financial management 37 29 18 8 0 7 2 72 9 65
2022 Procurement 32 25 10 5 6 19 3 73 14 35
2022 Real property 29 25 19 6 6 15 0 64 14 65
2022 Material management 25 29 20 17 0 9 0 60 19 10
2022 Information management 23 28 35 6 0 8 0 55 7 30
2022 Information technology 42 19 21 4 3 10 2 69 7 130
2022 Internal audit 15 53 15 0 0 17 0 82 0 15
2022 Evaluation 30 20 34 2 5 5 3 55 8 35
2022 Data sciences 43 12 19 5 5 15 1 66 11 55
2022 Policy 30 27 29 4 5 4 0 60 10 45
2022 Project management 28 20 21 8 2 18 4 61 13 170
2022 Other services to the public 32 26 19 10 2 11 0 65 14 50
2022 None of the above 21 22 19 13 3 21 2 56 20 170
2020 Client contact centre 35 37 16 2 2 5 2 78 5 35
2020 Compliance, inspection and enforcement 50 22 10 4 0 14 0 84 5 20
2020 Communications or public affairs 23 36 21 7 0 11 2 68 8 55
2020 Security 57 29 14 0 0 0 0 86 0 20
2020 Science and technology 27 34 20 6 2 9 1 68 9 1285
2020 Library services 24 32 24 3 0 11 5 67 3 30
2020 Administration and operations 39 26 18 4 1 9 2 74 6 235
2020 Human resources 37 29 14 9 1 8 2 73 11 100
2020 Financial management 56 25 10 3 3 3 0 84 6 65
2020 Procurement 53 36 11 0 0 0 0 89 0 20
2020 Real property 32 26 28 3 2 8 1 65 5 50
2020 Material management 48 0 47 0 0 5 0 50 0 15
2020 Information management 26 33 19 9 0 12 0 67 11 30
2020 Information technology 32 28 21 8 1 10 2 67 9 130
2020 Internal audit 36 26 19 9 0 9 0 69 10 10
2020 Evaluation 41 31 13 3 3 9 0 79 7 30
2020 Data sciences 31 33 13 5 4 14 0 74 11 35
2020 Policy 34 26 25 3 3 5 3 66 8 55
2020 Project management 35 33 17 5 3 6 2 74 8 155
2020 Other services to the public 31 32 22 8 0 5 2 67 9 55
2020 None of the above 26 32 20 8 4 7 1 64 14 130

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 23 12 5 2 13 9 76 9 35
2024 Intelligence analysts 31 17 32 0 0 9 10 61 0 10
2024 Compliance, inspection and enforcement 68 7 12 0 0 8 6 86 0 15
2024 Communications or public affairs 41 36 8 6 0 7 2 84 7 55
2024 Security 66 17 12 5 0 0 0 84 5 15
2024 Science and technology 41 31 8 7 4 7 3 79 12 1260
2024 Library services 39 24 13 4 0 20 0 79 5 25
2024 Legal services 49 18 9 7 0 8 9 80 9 10
2024 Administration and operations 41 37 9 1 3 6 3 86 4 240
2024 Human resources 52 30 6 5 0 6 1 88 6 105
2024 Financial management 43 31 6 7 2 2 9 84 10 65
2024 Procurement 25 35 22 8 4 3 3 64 13 35
2024 Real property 49 27 10 0 7 3 4 82 7 60
2024 Information management 39 41 0 10 0 0 10 89 11 20
2024 Information technology 44 20 14 7 1 9 5 74 9 155
2024 Evaluation 37 30 14 8 8 0 4 69 17 25
2024 Data sciences 46 17 2 8 10 15 2 76 21 40
2024 Policy 55 13 9 3 10 7 3 75 14 50
2024 Project management 38 31 12 5 4 6 3 76 10 155
2024 Other services to the public 49 23 10 3 3 6 7 82 7 65
2024 None of the above 39 25 9 7 8 9 3 74 16 175
2022 Client contact centre 45 33 8 5 3 2 3 83 8 45
2022 Compliance, inspection and enforcement 41 27 32 0 0 0 0 68 0 15
2022 Communications or public affairs 35 37 4 9 0 12 4 84 11 45
2022 Security 55 25 10 6 4 0 0 80 10 20
2022 Science and technology 40 32 10 6 5 5 3 77 11 1265
2022 Library services 35 33 9 10 0 10 3 78 11 30
2022 Legal services 65 18 11 7 0 0 0 83 7 15
2022 Administration and operations 48 29 5 8 2 3 3 83 11 250
2022 Human resources 49 28 9 1 2 7 4 87 3 90
2022 Financial management 46 38 5 7 2 2 0 86 9 65
2022 Procurement 36 32 11 2 6 9 5 78 9 35
2022 Real property 44 34 6 5 3 3 5 85 8 65
2022 Material management 47 8 16 19 0 10 0 61 21 10
2022 Information management 35 40 11 7 0 4 3 80 8 30
2022 Information technology 46 25 11 6 3 6 3 78 9 130
2022 Internal audit 30 47 6 0 0 17 0 93 0 15
2022 Evaluation 51 20 8 7 5 7 2 78 13 35
2022 Data sciences 40 27 9 7 4 10 3 77 12 55
2022 Policy 45 29 9 5 5 2 5 79 11 45
2022 Project management 34 28 16 6 4 8 4 71 11 170
2022 Other services to the public 43 34 5 4 3 8 2 86 8 50
2022 None of the above 38 33 12 5 4 6 3 77 10 170
2020 Client contact centre 57 32 7 0 0 0 4 93 0 35
2020 Compliance, inspection and enforcement 54 32 4 10 0 0 0 86 10 20
2020 Communications or public affairs 36 40 7 4 0 9 5 88 4 55
2020 Security 65 25 10 0 0 0 0 90 0 20
2020 Science and technology 43 31 10 7 2 5 2 80 10 1280
2020 Library services 45 36 8 0 0 12 0 91 0 30
2020 Administration and operations 47 27 14 5 0 4 3 79 6 230
2020 Human resources 55 26 10 3 2 1 3 85 5 100
2020 Financial management 76 12 5 3 3 1 0 89 5 65
2020 Procurement 57 31 4 4 0 0 4 92 4 20
2020 Real property 46 19 14 4 4 9 4 75 9 50
2020 Material management 53 34 13 0 0 0 0 87 0 15
2020 Information management 42 32 23 0 0 3 0 76 0 30
2020 Information technology 45 27 14 6 2 4 3 77 8 130
2020 Internal audit 63 19 0 0 0 9 9 100 0 10
2020 Evaluation 34 29 7 6 6 18 0 76 15 30
2020 Data sciences 48 33 7 7 4 0 0 81 12 35
2020 Policy 58 17 12 7 0 4 2 80 7 55
2020 Project management 51 31 9 3 1 5 1 86 4 155
2020 Other services to the public 43 38 2 5 4 7 2 89 9 55
2020 None of the above 42 24 18 4 6 5 1 70 11 125

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 3 5 13 28 6 39 74 17 35
2024 Intelligence analysts 0 0 10 0 49 13 28 83 0 10
2024 Compliance, inspection and enforcement 5 7 7 6 56 0 18 77 15 15
2024 Communications or public affairs 2 15 15 9 24 10 26 51 25 55
2024 Security 0 8 23 4 55 5 4 65 9 15
2024 Science and technology 2 5 10 7 51 7 18 77 9 1260
2024 Library services 0 0 9 12 43 0 36 86 0 25
2024 Legal services 0 0 0 18 41 9 33 100 0 10
2024 Administration and operations 2 3 9 6 44 6 30 78 8 240
2024 Human resources 2 4 7 7 40 3 38 78 10 105
2024 Financial management 3 4 15 0 39 1 37 64 12 70
2024 Procurement 6 3 10 6 42 12 22 72 13 35
2024 Real property 4 3 4 7 47 5 29 83 11 60
2024 Information management 0 0 16 0 59 0 25 79 0 20
2024 Information technology 3 5 9 4 42 5 32 73 12 155
2024 Evaluation 0 3 4 10 64 8 11 91 4 25
2024 Data sciences 4 0 10 4 36 13 34 74 7 40
2024 Policy 0 14 9 6 30 1 40 61 24 50
2024 Project management 3 4 13 7 46 7 20 72 11 155
2024 Other services to the public 6 2 13 3 48 7 21 71 11 65
2024 None of the above 5 8 12 6 37 11 20 62 20 180
2022 Client contact centre 9 7 9 7 31 8 31 61 25 45
2022 Compliance, inspection and enforcement 0 0 7 6 63 0 25 91 0 15
2022 Communications or public affairs 2 0 6 0 53 2 36 86 4 45
2022 Security 0 10 20 5 36 0 29 58 14 20
2022 Science and technology 2 5 11 6 52 5 19 77 9 1270
2022 Library services 0 4 12 12 38 16 19 76 6 30
2022 Legal services 0 0 6 0 36 24 34 86 0 15
2022 Administration and operations 2 3 13 5 43 4 30 72 8 250
2022 Human resources 1 5 6 5 54 3 27 84 8 90
2022 Financial management 6 9 8 8 46 6 17 70 19 65
2022 Procurement 5 0 17 8 27 17 25 62 9 35
2022 Real property 3 11 11 6 36 8 26 63 20 65
2022 Material management 0 17 28 0 37 0 19 46 20 10
2022 Information management 0 0 9 11 45 0 35 86 0 30
2022 Information technology 5 4 8 10 48 4 21 77 12 130
2022 Internal audit 0 0 10 6 58 4 22 87 0 15
2022 Evaluation 0 2 5 3 73 2 15 91 3 35
2022 Data sciences 11 4 13 3 46 9 12 64 20 55
2022 Policy 2 2 21 7 46 5 17 68 6 45
2022 Project management 3 3 11 7 45 5 26 76 8 170
2022 Other services to the public 4 0 7 4 53 9 23 83 6 50
2022 None of the above 4 1 11 8 42 11 22 76 8 170

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 19 34 0 0 25 12 45 0 35
2024 Intelligence analysts 12 9 28 13 0 29 10 33 21 10
2024 Compliance, inspection and enforcement 18 16 21 6 0 33 6 55 10 15
2024 Communications or public affairs 5 21 12 3 2 56 1 60 11 55
2024 Security 7 17 49 0 0 27 0 33 0 15
2024 Science and technology 7 14 22 5 6 40 6 39 21 1260
2024 Library services 11 0 32 4 16 33 4 18 32 25
2024 Legal services 24 7 16 8 0 36 8 56 15 10
2024 Administration and operations 11 16 28 2 1 37 6 47 4 240
2024 Human resources 15 19 22 4 3 31 6 55 11 105
2024 Financial management 10 24 13 6 2 33 13 63 14 70
2024 Procurement 3 12 18 3 13 46 5 30 32 35
2024 Real property 14 15 27 0 5 33 7 47 8 60
2024 Information management 5 15 38 0 0 42 0 34 0 20
2024 Information technology 13 15 18 5 4 36 8 51 16 155
2024 Evaluation 4 4 21 12 8 47 4 16 41 25
2024 Data sciences 2 10 15 0 8 44 21 34 22 40
2024 Policy 23 12 12 3 5 37 7 63 15 50
2024 Project management 11 13 26 5 5 38 3 41 16 155
2024 Other services to the public 16 13 23 2 13 27 6 44 21 65
2024 None of the above 7 13 21 6 4 43 7 38 19 180
2022 Client contact centre 11 23 23 2 2 29 10 56 6 45
2022 Compliance, inspection and enforcement 10 29 30 0 4 26 0 54 6 15
2022 Communications or public affairs 8 19 15 3 2 50 3 58 10 45
2022 Security 0 29 21 4 0 41 4 54 7 20
2022 Science and technology 7 15 28 4 5 37 4 37 15 1270
2022 Library services 13 29 13 0 0 42 4 76 0 30
2022 Legal services 15 19 13 0 0 44 9 72 0 15
2022 Administration and operations 13 19 21 2 1 39 5 56 6 250
2022 Human resources 11 29 27 3 0 26 4 57 4 90
2022 Financial management 13 26 25 5 0 30 1 57 7 65
2022 Procurement 14 18 22 3 0 36 7 56 6 35
2022 Real property 8 20 33 5 0 25 10 43 7 65
2022 Material management 25 10 29 0 0 27 9 55 0 10
2022 Information management 6 21 27 0 0 39 6 50 0 30
2022 Information technology 16 12 20 4 4 37 6 50 15 130
2022 Internal audit 11 11 29 0 6 43 0 39 10 15
2022 Evaluation 0 13 31 5 3 43 5 24 15 35
2022 Data sciences 12 11 19 4 3 45 6 46 16 55
2022 Policy 14 20 28 0 2 33 3 53 4 45
2022 Project management 6 11 30 7 3 39 5 29 18 170
2022 Other services to the public 13 24 26 5 2 29 0 54 10 50
2022 None of the above 7 13 24 7 8 35 6 34 25 170

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 40 0 0 3 0 0 97 3 35
2024 Intelligence analysts 72 28 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 51 43 5 0 0 0 0 95 0 15
2024 Communications or public affairs 53 35 6 2 5 0 0 88 7 55
2024 Security 71 21 0 0 8 0 0 92 8 15
2024 Science and technology 48 36 7 6 3 0 0 84 8 1260
2024 Library services 28 61 0 11 0 0 0 89 11 25
2024 Legal services 41 33 18 8 0 0 0 73 8 10
2024 Administration and operations 53 37 6 4 1 0 0 89 5 240
2024 Human resources 60 31 5 2 2 0 0 91 4 105
2024 Financial management 57 38 3 2 0 0 0 95 2 70
2024 Procurement 43 36 9 6 5 0 0 79 12 35
2024 Real property 60 29 9 1 1 0 0 89 3 60
2024 Information management 55 40 0 4 0 0 0 96 4 20
2024 Information technology 58 30 7 4 1 0 0 88 5 155
2024 Evaluation 55 23 3 14 4 0 0 78 19 25
2024 Data sciences 53 37 6 4 0 0 0 90 4 40
2024 Policy 58 32 5 3 2 0 0 90 5 50
2024 Project management 52 33 9 4 1 0 0 86 5 155
2024 Other services to the public 64 27 3 6 0 0 0 91 6 65
2024 None of the above 49 31 10 4 6 1 0 80 10 180
2022 Client contact centre 65 31 0 4 0 0 0 96 4 45
2022 Compliance, inspection and enforcement 68 20 11 0 0 0 0 89 0 15
2022 Communications or public affairs 59 32 7 2 0 0 0 91 2 45
2022 Security 69 27 0 4 0 0 0 96 4 20
2022 Science and technology 49 36 8 5 3 0 0 85 8 1270
2022 Library services 60 34 6 0 0 0 0 94 0 30
2022 Legal services 68 32 0 0 0 0 0 100 0 15
2022 Administration and operations 59 32 5 4 1 0 0 91 5 250
2022 Human resources 72 24 1 2 1 0 0 96 3 90
2022 Financial management 63 32 3 2 0 0 0 95 2 60
2022 Procurement 51 43 6 0 0 0 0 94 0 35
2022 Real property 54 30 9 5 2 0 0 85 6 65
2022 Material management 35 47 10 0 8 0 0 82 8 10
2022 Information management 55 36 3 6 0 0 0 91 6 30
2022 Information technology 66 25 4 2 5 0 0 90 6 130
2022 Internal audit 73 27 0 0 0 0 0 100 0 15
2022 Evaluation 60 24 7 0 8 0 0 85 8 35
2022 Data sciences 58 25 8 6 3 0 0 83 9 55
2022 Policy 42 42 9 2 3 2 0 86 5 45
2022 Project management 52 31 11 6 1 0 0 82 7 170
2022 Other services to the public 62 27 4 2 4 2 0 91 5 50
2022 None of the above 48 34 10 5 2 0 0 82 8 170
2020 Client contact centre 61 39 0 0 0 0 0 100 0 35
2020 Compliance, inspection and enforcement 62 38 0 0 0 0 0 100 0 20
2020 Communications or public affairs 66 28 2 2 2 0 0 95 4 55
2020 Security 86 14 0 0 0 0 0 100 0 20
2020 Science and technology 56 32 7 3 1 0 0 89 4 1280
2020 Library services 67 22 6 5 0 0 0 89 5 30
2020 Administration and operations 60 32 4 2 1 1 0 93 3 230
2020 Human resources 75 21 3 0 1 0 0 96 1 100
2020 Financial management 84 15 1 0 0 0 0 99 0 65
2020 Procurement 67 26 7 0 0 0 0 93 0 20
2020 Real property 59 23 17 0 2 0 0 82 2 50
2020 Material management 66 7 28 0 0 0 0 72 0 15
2020 Information management 55 38 7 0 0 0 0 93 0 30
2020 Information technology 55 31 6 6 2 0 0 86 8 130
2020 Internal audit 91 9 0 0 0 0 0 100 0 10
2020 Evaluation 62 38 0 0 0 0 0 100 0 30
2020 Data sciences 58 30 5 7 0 0 0 88 7 35
2020 Policy 63 29 2 7 0 0 0 91 7 55
2020 Project management 66 26 5 1 1 0 1 93 2 155
2020 Other services to the public 65 21 6 5 2 0 0 87 7 55
2020 None of the above 55 27 10 3 4 1 0 83 7 130
2019 Client contact centre 66 29 0 2 2 0 0 96 4 35
2019 Compliance, inspection and enforcement 49 51 0 0 0 0 0 100 0 20
2019 Communications or public affairs 37 43 7 8 5 0 0 80 13 50
2019 Security 83 17 0 0 0 0 0 100 0 25
2019 Science and technology 53 34 8 4 1 0 0 87 5 1185
2019 Library services 51 39 2 5 0 2 0 92 5 40
2019 Legal services 47 43 10 0 0 0 0 90 0 10
2019 Administration and operations 60 30 6 2 2 0 0 90 4 230
2019 Human resources 66 26 5 2 0 0 0 92 2 90
2019 Financial management 74 20 5 0 1 0 0 94 1 70
2019 Procurement 45 51 4 0 0 0 0 96 0 20
2019 Real property 41 29 2 18 0 9 0 77 20 30
2019 Material management 76 15 10 0 0 0 0 90 0 15
2019 Information management 72 21 5 3 0 0 0 92 3 30
2019 Information technology 65 24 5 3 3 0 0 89 6 115
2019 Evaluation 54 33 8 0 4 0 0 87 4 25
2019 Data sciences 59 25 9 2 4 0 0 84 7 40
2019 Policy 67 25 5 0 3 0 0 92 3 35
2019 Project management 52 35 8 3 1 1 0 88 4 135
2019 Other services to the public 63 30 4 0 2 0 0 93 2 45
2019 None of the above 50 26 11 7 5 0 0 76 12 165

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 29 12 0 3 0 0 85 3 35
2024 Intelligence analysts 54 37 0 9 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 59 28 13 0 0 0 0 87 0 15
2024 Communications or public affairs 46 30 7 10 7 0 0 76 17 55
2024 Security 59 29 7 0 5 0 0 88 5 15
2024 Science and technology 40 33 15 7 5 0 0 73 12 1260
2024 Library services 23 41 19 16 0 0 0 65 16 25
2024 Legal services 48 33 18 0 0 0 0 82 0 10
2024 Administration and operations 44 33 15 6 1 0 0 78 7 240
2024 Human resources 59 25 6 5 4 0 0 84 9 105
2024 Financial management 58 30 5 6 0 0 0 89 6 70
2024 Procurement 35 29 18 11 7 0 0 64 18 35
2024 Real property 53 29 11 6 0 0 1 83 6 60
2024 Information management 45 44 0 7 4 0 0 89 11 20
2024 Information technology 52 28 12 5 4 0 0 80 9 155
2024 Evaluation 44 23 22 3 8 0 0 67 11 25
2024 Data sciences 44 30 14 9 2 0 0 74 11 40
2024 Policy 57 19 17 3 4 0 0 76 6 50
2024 Project management 46 32 11 4 6 1 0 79 10 155
2024 Other services to the public 55 28 10 3 5 0 0 83 8 65
2024 None of the above 40 30 13 8 7 1 0 71 15 180
2022 Client contact centre 67 20 11 0 2 0 0 87 2 45
2022 Compliance, inspection and enforcement 40 36 17 6 0 0 0 77 6 15
2022 Communications or public affairs 53 29 12 5 0 0 0 83 5 45
2022 Security 71 9 10 0 10 0 0 80 10 20
2022 Science and technology 41 34 14 8 4 0 0 74 12 1270
2022 Library services 51 37 9 3 0 0 0 88 3 30
2022 Legal services 56 44 0 0 0 0 0 100 0 15
2022 Administration and operations 53 26 14 4 2 0 0 80 6 250
2022 Human resources 64 29 2 4 1 0 0 93 5 90
2022 Financial management 63 28 7 1 0 0 0 91 1 65
2022 Procurement 51 34 9 3 3 0 0 85 6 35
2022 Real property 44 27 18 6 4 1 0 72 10 65
2022 Material management 35 19 19 17 10 0 0 54 27 10
2022 Information management 32 52 9 6 0 0 0 85 6 30
2022 Information technology 53 27 8 7 6 0 0 80 12 125
2022 Internal audit 70 30 0 0 0 0 0 100 0 15
2022 Evaluation 50 33 9 0 8 0 0 82 8 35
2022 Data sciences 65 15 6 6 8 0 0 80 13 55
2022 Policy 40 31 13 5 9 2 0 72 14 45
2022 Project management 43 29 17 7 3 0 0 73 10 170
2022 Other services to the public 68 21 2 4 4 2 0 90 8 50
2022 None of the above 34 39 13 8 7 0 0 72 15 170
2020 Client contact centre 61 34 2 2 0 0 0 95 2 35
2020 Compliance, inspection and enforcement 60 35 0 0 5 0 0 95 5 20
2020 Communications or public affairs 53 37 4 0 5 2 0 91 6 55
2020 Security 86 10 5 0 0 0 0 95 0 20
2020 Science and technology 49 32 12 4 2 0 0 81 6 1275
2020 Library services 55 22 14 8 0 0 0 78 8 30
2020 Administration and operations 59 26 8 3 3 1 0 86 6 235
2020 Human resources 67 25 5 1 1 1 0 93 2 100
2020 Financial management 76 21 1 1 0 0 0 97 1 65
2020 Procurement 59 33 8 0 0 0 0 92 0 20
2020 Real property 52 27 14 1 6 0 0 79 7 50
2020 Material management 66 23 0 11 0 0 0 89 11 15
2020 Information management 56 28 12 2 2 0 0 83 5 30
2020 Information technology 49 26 17 5 2 0 0 76 8 130
2020 Internal audit 83 17 0 0 0 0 0 100 0 10
2020 Evaluation 52 38 6 0 3 0 0 91 3 30
2020 Data sciences 58 34 5 0 2 0 0 93 2 35
2020 Policy 46 38 10 3 4 0 0 84 7 55
2020 Project management 54 33 9 3 2 0 0 86 5 155
2020 Other services to the public 67 21 5 5 2 0 0 88 7 55
2020 None of the above 47 28 14 4 7 0 0 75 12 130
2019 Client contact centre 68 21 6 0 4 0 0 89 4 35
2019 Compliance, inspection and enforcement 42 46 12 0 0 0 0 88 0 20
2019 Communications or public affairs 21 29 19 22 9 0 0 50 32 50
2019 Security 82 8 4 6 0 0 0 90 6 25
2019 Science and technology 42 33 15 7 3 0 0 75 10 1185
2019 Library services 48 29 7 12 0 2 0 80 13 40
2019 Legal services 28 20 44 9 0 0 0 48 9 10
2019 Administration and operations 52 28 11 4 4 1 0 81 8 230
2019 Human resources 55 35 3 5 2 0 0 91 7 90
2019 Financial management 63 30 5 1 1 0 0 93 3 70
2019 Procurement 28 51 13 0 9 0 0 79 9 20
2019 Real property 36 35 6 18 2 1 0 73 21 30
2019 Material management 76 11 13 0 0 0 0 87 0 15
2019 Information management 54 21 10 7 8 0 0 75 15 30
2019 Information technology 56 24 12 4 3 0 0 80 8 115
2019 Evaluation 47 31 17 0 4 0 0 79 4 25
2019 Data sciences 59 26 5 5 7 0 0 84 11 40
2019 Policy 49 40 7 5 0 0 0 88 5 35
2019 Project management 42 34 15 6 4 0 0 75 9 140
2019 Other services to the public 55 26 15 4 0 0 0 81 4 45
2019 None of the above 43 25 17 8 7 0 0 68 15 165

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 34 8 3 3 0 0 86 6 35
2024 Intelligence analysts 54 27 10 9 0 0 0 81 9 10
2024 Compliance, inspection and enforcement 51 36 13 0 0 0 0 87 0 15
2024 Communications or public affairs 43 37 6 9 5 0 0 80 14 55
2024 Security 67 21 7 0 5 0 0 88 5 15
2024 Science and technology 36 34 15 10 5 0 0 70 15 1260
2024 Library services 27 24 33 12 4 0 0 51 16 25
2024 Legal services 41 34 18 7 0 0 0 75 7 10
2024 Administration and operations 39 36 17 7 1 0 0 75 8 240
2024 Human resources 54 25 6 10 5 0 0 79 15 105
2024 Financial management 53 36 4 7 0 0 0 89 7 70
2024 Procurement 35 31 17 16 2 0 0 65 18 35
2024 Real property 51 26 17 4 1 0 0 77 6 60
2024 Information management 45 44 0 7 4 0 0 89 11 20
2024 Information technology 44 33 12 6 4 0 0 78 10 155
2024 Evaluation 40 31 15 7 8 0 0 71 15 25
2024 Data sciences 42 25 18 6 10 0 0 67 15 40
2024 Policy 51 24 19 1 5 0 0 75 7 50
2024 Project management 47 32 11 4 5 1 0 79 9 155
2024 Other services to the public 52 30 6 4 7 0 0 82 11 65
2024 None of the above 35 36 11 9 9 1 0 72 18 175
2022 Client contact centre 69 22 5 2 2 0 0 91 4 45
2022 Compliance, inspection and enforcement 47 23 30 0 0 0 0 70 0 15
2022 Communications or public affairs 50 31 13 6 0 0 0 81 6 45
2022 Security 64 11 15 0 10 0 0 75 10 20
2022 Science and technology 36 36 14 9 5 0 0 72 14 1270
2022 Library services 44 43 6 6 0 0 0 88 6 30
2022 Legal services 62 38 0 0 0 0 0 100 0 15
2022 Administration and operations 52 29 11 4 2 0 0 82 7 250
2022 Human resources 62 29 5 1 3 0 0 91 4 90
2022 Financial management 64 28 7 2 0 0 0 91 2 65
2022 Procurement 49 35 16 0 0 0 0 84 0 35
2022 Real property 39 29 17 9 5 1 0 69 14 65
2022 Material management 35 19 19 9 18 0 0 54 27 10
2022 Information management 32 59 3 3 4 0 0 91 6 30
2022 Information technology 48 32 9 7 5 0 0 79 12 130
2022 Internal audit 58 42 0 0 0 0 0 100 0 15
2022 Evaluation 45 35 7 2 8 2 0 82 11 35
2022 Data sciences 58 23 6 4 8 0 0 82 12 55
2022 Policy 40 37 7 7 7 2 0 79 14 45
2022 Project management 41 32 17 6 4 0 0 73 10 170
2022 Other services to the public 62 26 2 4 6 2 0 89 10 50
2022 None of the above 33 41 11 9 7 0 0 74 16 170
2020 Client contact centre 54 41 3 2 0 0 0 95 2 35
2020 Compliance, inspection and enforcement 54 36 4 0 5 0 0 91 5 20
2020 Communications or public affairs 55 31 7 4 2 2 0 87 6 55
2020 Security 79 16 5 0 0 0 0 95 0 15
2020 Science and technology 42 39 12 5 2 0 0 81 7 1270
2020 Library services 49 31 8 8 0 3 0 83 9 30
2020 Administration and operations 53 30 9 4 3 1 1 84 7 235
2020 Human resources 64 31 3 1 1 1 0 96 1 100
2020 Financial management 75 22 1 0 1 0 0 97 1 65
2020 Procurement 54 27 19 0 0 0 0 81 0 20
2020 Real property 45 35 10 5 5 0 0 80 10 50
2020 Material management 66 17 12 5 0 0 0 83 5 15
2020 Information management 53 35 7 2 2 0 0 88 5 30
2020 Information technology 44 30 15 9 2 0 0 75 11 130
2020 Internal audit 83 17 0 0 0 0 0 100 0 10
2020 Evaluation 54 39 3 0 3 0 0 94 3 30
2020 Data sciences 56 37 2 0 2 2 0 95 2 35
2020 Policy 47 38 10 3 2 0 0 85 5 55
2020 Project management 47 39 7 4 2 0 0 86 7 155
2020 Other services to the public 56 30 7 5 2 0 0 86 7 55
2020 None of the above 43 28 17 3 8 1 0 72 11 130
2019 Client contact centre 56 31 9 0 4 0 0 87 4 35
2019 Compliance, inspection and enforcement 38 50 12 0 0 0 0 88 0 20
2019 Communications or public affairs 23 34 9 26 7 0 0 58 33 50
2019 Security 78 8 4 10 0 0 0 86 10 25
2019 Science and technology 37 36 16 8 3 0 0 73 11 1180
2019 Library services 42 38 10 10 0 0 0 80 10 40
2019 Legal services 28 55 9 9 0 0 0 83 9 10
2019 Administration and operations 45 34 13 5 2 1 0 80 7 230
2019 Human resources 47 40 6 7 1 0 0 87 7 90
2019 Financial management 60 34 5 0 1 0 0 94 1 70
2019 Procurement 28 47 17 0 9 0 0 74 9 20
2019 Real property 36 35 16 14 0 0 0 71 14 30
2019 Material management 62 25 13 0 0 0 0 87 0 15
2019 Information management 43 36 10 3 8 0 0 80 11 30
2019 Information technology 48 30 11 9 3 0 0 78 11 115
2019 Evaluation 32 47 13 4 4 0 0 79 8 25
2019 Data sciences 54 28 7 5 7 0 0 82 11 40
2019 Policy 46 43 7 5 0 0 0 88 5 35
2019 Project management 36 35 18 9 2 0 0 71 11 140
2019 Other services to the public 54 29 12 2 2 0 0 83 4 45
2019 None of the above 38 29 16 8 8 0 0 67 16 165
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 24 7 3 8 5 0 80 12 35
2024 Intelligence analysts 53 28 10 9 0 0 0 81 9 10
2024 Compliance, inspection and enforcement 41 27 17 7 0 8 0 74 8 15
2024 Communications or public affairs 34 28 10 19 9 0 0 62 28 55
2024 Security 16 41 43 0 0 0 0 57 0 15
2024 Science and technology 41 27 13 7 7 4 1 71 15 1260
2024 Library services 32 23 29 4 5 8 0 60 9 25
2024 Legal services 56 34 0 0 0 9 0 100 0 10
2024 Administration and operations 38 21 22 9 5 4 0 62 15 240
2024 Human resources 57 16 9 10 4 4 0 76 15 105
2024 Financial management 58 27 6 6 2 1 0 87 7 70
2024 Procurement 34 17 25 9 15 0 0 51 24 35
2024 Real property 46 22 10 15 3 3 1 71 18 60
2024 Information management 45 42 4 9 0 0 0 86 9 20
2024 Information technology 47 23 12 4 9 4 0 73 14 155
2024 Evaluation 45 19 15 18 3 0 0 64 21 25
2024 Data sciences 46 22 11 10 4 0 8 74 15 40
2024 Policy 58 16 6 17 4 0 0 73 21 50
2024 Project management 46 26 11 6 6 4 1 76 12 155
2024 Other services to the public 59 26 6 3 6 0 0 85 10 65
2024 None of the above 34 24 16 6 11 8 0 63 19 180
2022 Client contact centre 58 21 11 7 0 4 0 82 7 45
2022 Compliance, inspection and enforcement 40 35 19 6 0 0 0 75 6 15
2022 Communications or public affairs 50 19 15 7 0 9 0 76 8 45
2022 Security 60 14 16 0 10 0 0 74 10 20
2022 Science and technology 38 26 15 9 6 3 2 68 16 1270
2022 Library services 53 35 3 6 0 3 0 90 7 30
2022 Legal services 28 53 0 0 0 20 0 100 0 15
2022 Administration and operations 42 20 17 8 7 5 0 65 16 250
2022 Human resources 63 17 10 4 3 2 1 83 7 90
2022 Financial management 67 17 12 3 0 2 0 85 3 65
2022 Procurement 50 32 7 5 3 3 0 84 8 35
2022 Real property 29 33 15 12 9 1 1 63 21 65
2022 Material management 52 29 0 9 0 10 0 90 10 10
2022 Information management 30 31 22 15 3 0 0 61 17 30
2022 Information technology 43 26 12 10 7 2 0 70 18 130
2022 Internal audit 60 23 0 0 0 17 0 100 0 15
2022 Evaluation 45 29 8 8 3 8 0 80 11 35
2022 Data sciences 54 18 11 7 8 0 2 74 15 55
2022 Policy 38 30 11 0 14 4 2 73 15 45
2022 Project management 43 21 15 10 7 4 0 67 17 170
2022 Other services to the public 67 16 7 4 4 2 0 85 8 50
2022 None of the above 34 24 18 12 9 2 1 61 21 170
2020 Client contact centre 57 21 16 7 0 0 0 77 7 35
2020 Compliance, inspection and enforcement 44 24 22 4 5 0 0 68 9 20
2020 Communications or public affairs 48 19 12 9 5 7 0 71 15 55
2020 Security 62 34 5 0 0 0 0 95 0 20
2020 Science and technology 46 27 14 6 2 4 1 76 9 1280
2020 Library services 25 44 25 0 0 5 0 73 0 30
2020 Administration and operations 50 24 15 4 5 1 1 75 9 235
2020 Human resources 67 20 9 2 1 1 0 88 3 100
2020 Financial management 69 17 9 4 0 0 1 87 4 65
2020 Procurement 40 30 20 3 3 0 3 73 7 20
2020 Real property 38 21 17 12 12 0 0 59 24 50
2020 Material management 61 22 7 10 0 0 0 83 10 15
2020 Information management 58 20 8 9 5 0 0 78 14 30
2020 Information technology 48 19 14 11 5 2 0 69 17 130
2020 Internal audit 75 9 17 0 0 0 0 83 0 10
2020 Evaluation 48 31 9 3 6 3 0 81 10 30
2020 Data sciences 57 20 3 2 5 7 6 89 8 35
2020 Policy 51 22 15 3 6 2 0 74 10 55
2020 Project management 45 24 20 6 4 1 0 70 11 155
2020 Other services to the public 51 29 12 4 5 0 0 79 9 55
2020 None of the above 43 26 18 5 4 3 0 71 10 130
2019 Client contact centre 50 24 11 7 4 2 0 77 12 35
2019 Compliance, inspection and enforcement 30 39 31 0 0 0 0 69 0 20
2019 Communications or public affairs 27 14 26 12 19 2 0 42 31 50
2019 Security 78 8 8 0 6 0 0 85 6 25
2019 Science and technology 41 26 16 8 5 3 1 69 14 1185
2019 Library services 41 20 15 20 2 2 0 62 23 40
2019 Legal services 38 24 10 9 10 10 0 69 21 10
2019 Administration and operations 47 22 12 10 6 2 0 71 17 230
2019 Human resources 45 32 12 3 6 2 0 79 9 90
2019 Financial management 48 34 12 4 0 2 0 84 4 70
2019 Procurement 32 30 26 4 9 0 0 62 13 20
2019 Real property 43 17 15 14 2 9 0 66 17 30
2019 Material management 36 23 19 9 4 8 0 64 14 15
2019 Information management 40 36 3 8 11 2 0 79 19 30
2019 Information technology 45 26 14 10 2 2 0 73 12 110
2019 Evaluation 32 28 22 17 0 0 0 61 17 25
2019 Data sciences 56 17 9 5 9 0 4 76 14 40
2019 Policy 50 32 7 8 3 0 0 83 11 35
2019 Project management 40 22 20 10 5 2 1 64 16 140
2019 Other services to the public 42 28 18 9 0 4 0 72 9 45
2019 None of the above 38 20 22 8 10 3 0 60 18 165

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 36 44 19 35
2024 Intelligence analysts 10 58 32 10
2024 Compliance, inspection and enforcement 13 40 47 15
2024 Communications or public affairs 43 28 29 55
2024 Security 62 13 25 15
2024 Science and technology 22 55 23 1260
2024 Library services 16 48 36 25
2024 Legal services 0 66 34 10
2024 Administration and operations 36 32 32 240
2024 Human resources 35 41 24 105
2024 Financial management 20 59 21 70
2024 Procurement 25 44 32 35
2024 Real property 25 55 20 60
2024 Information management 16 53 31 20
2024 Information technology 26 41 33 155
2024 Evaluation 22 31 48 25
2024 Data sciences 44 40 16 40
2024 Policy 32 36 32 50
2024 Project management 30 43 27 155
2024 Other services to the public 18 54 28 65
2024 None of the above 26 48 26 180
2022 Client contact centre 27 56 16 45
2022 Compliance, inspection and enforcement 34 23 43 15
2022 Communications or public affairs 31 40 29 45
2022 Security 59 24 17 20
2022 Science and technology 24 52 24 1270
2022 Library services 17 61 22 30
2022 Legal services 6 69 25 15
2022 Administration and operations 42 27 31 250
2022 Human resources 37 41 23 90
2022 Financial management 29 57 14 65
2022 Procurement 45 39 16 35
2022 Real property 39 31 30 65
2022 Material management 18 66 16 10
2022 Information management 38 44 18 30
2022 Information technology 26 39 35 130
2022 Internal audit 36 32 32 15
2022 Evaluation 31 44 25 35
2022 Data sciences 29 50 21 55
2022 Policy 54 35 11 45
2022 Project management 28 42 30 170
2022 Other services to the public 26 52 21 50
2022 None of the above 32 36 32 170
2020 Client contact centre 11 59 29 35
2020 Compliance, inspection and enforcement 18 43 38 20
2020 Communications or public affairs 28 48 24 55
2020 Security 0 55 45 20
2020 Science and technology 11 64 24 1280
2020 Library services 22 62 17 30
2020 Administration and operations 16 46 38 235
2020 Human resources 17 55 28 105
2020 Financial management 13 65 22 65
2020 Procurement 15 48 38 20
2020 Real property 15 46 39 50
2020 Material management 0 78 22 15
2020 Information management 8 64 28 30
2020 Information technology 16 57 27 130
2020 Internal audit 17 41 41 10
2020 Evaluation 0 47 53 30
2020 Data sciences 27 33 40 35
2020 Policy 24 39 36 55
2020 Project management 15 53 32 155
2020 Other services to the public 13 57 30 55
2020 None of the above 12 53 34 130
2019 Client contact centre 27 33 41 35
2019 Compliance, inspection and enforcement 11 46 43 20
2019 Communications or public affairs 35 20 44 50
2019 Security 21 52 28 25
2019 Science and technology 16 58 27 1190
2019 Library services 17 53 30 40
2019 Legal services 0 63 37 10
2019 Administration and operations 21 49 30 230
2019 Human resources 28 39 32 90
2019 Financial management 24 46 30 70
2019 Procurement 4 53 43 20
2019 Real property 8 42 50 30
2019 Material management 9 62 29 15
2019 Information management 32 43 25 30
2019 Information technology 19 52 29 115
2019 Evaluation 19 41 40 25
2019 Data sciences 19 56 25 40
2019 Policy 29 39 32 35
2019 Project management 24 45 31 140
2019 Other services to the public 14 46 40 45
2019 None of the above 18 51 32 165

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 46 40 8 6 0 0 15
2024 Communications or public affairs 10 9 27 4 46 4 20
2024 Science and technology 26 15 15 14 26 4 250
2024 Administration and operations 19 39 19 6 7 9 80
2024 Human resources 14 56 19 3 3 5 35
2024 Financial management 36 20 22 0 7 16 15
2024 Real property 18 31 28 10 13 0 15
2024 Information technology 15 37 16 15 11 7 40
2024 Data sciences 15 5 9 4 53 15 15
2024 Policy 5 59 21 10 0 5 15
2024 Project management 35 29 19 6 10 2 45
2024 Other services to the public 36 16 9 17 22 0 10
2024 None of the above 29 12 18 8 25 8 45
2022 Client contact centre 53 38 9 0 0 0 10
2022 Communications or public affairs 31 19 37 7 6 0 15
2022 Security 36 15 27 7 8 7 10
2022 Science and technology 30 12 13 12 26 7 275
2022 Administration and operations 20 33 19 4 16 9 100
2022 Human resources 14 43 18 2 15 8 30
2022 Financial management 16 69 10 0 0 5 20
2022 Procurement 27 52 21 0 0 0 15
2022 Real property 19 28 27 7 11 8 25
2022 Information technology 19 31 11 21 0 18 35
2022 Evaluation 24 17 18 7 27 7 10
2022 Data sciences 6 6 16 25 47 0 15
2022 Policy 13 31 30 11 11 5 25
2022 Project management 19 34 21 11 6 9 50
2022 Other services to the public 22 20 16 14 23 6 10
2022 None of the above 14 12 15 10 45 4 45
2020 Communications or public affairs 6 13 44 0 31 6 15
2020 Science and technology 33 10 10 13 28 6 130
2020 Administration and operations 34 23 29 0 10 4 40
2020 Human resources 22 41 25 0 4 8 20
2020 Financial management 40 20 39 0 0 0 10
2020 Information technology 23 5 58 14 0 0 20
2020 Policy 13 7 46 6 27 0 15
2020 Project management 9 7 35 7 35 7 20
2020 None of the above 11 26 21 24 0 17 20
2019 Communications or public affairs 15 10 71 5 0 0 20
2019 Science and technology 25 6 7 13 43 6 165
2019 Administration and operations 20 23 35 0 17 5 50
2019 Human resources 6 23 46 0 18 6 25
2019 Financial management 45 30 10 5 10 0 15
2019 Information technology 13 22 27 9 28 0 20
2019 Policy 40 23 26 11 0 0 10
2019 Project management 21 11 28 17 17 6 35
2019 None of the above 3 21 22 10 29 15 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 10 90 55
2024 Science and technology 9 91 1260
2024 Administration and operations 8 92 240
2024 Human resources 6 94 105
2024 Real property 12 88 60
2024 Information technology 7 93 155
2024 Project management 18 82 155
2024 None of the above 10 90 180
2022 Science and technology 8 92 1270
2022 Legal services 0 100 15
2022 Administration and operations 7 93 250
2022 Human resources 7 93 90
2022 Real property 10 90 65
2022 Information technology 7 93 130
2022 Data sciences 8 92 55
2022 Project management 11 89 170
2022 Other services to the public 11 89 50
2022 None of the above 16 84 170
2020 Client contact centre 0 100 35
2020 Communications or public affairs 11 89 55
2020 Science and technology 5 95 1285
2020 Administration and operations 7 93 235
2020 Human resources 4 96 105
2020 Information management 0 100 30
2020 Information technology 7 93 130
2020 Internal audit 0 100 10
2020 Project management 5 95 155
2020 Other services to the public 9 91 55
2020 None of the above 12 88 125
2019 Science and technology 6 94 1190
2019 Legal services 0 100 10
2019 Administration and operations 11 89 230
2019 Human resources 6 94 90
2019 Information management 0 100 30
2019 Information technology 12 88 115
2019 Project management 14 86 140
2019 None of the above 9 91 165

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 56 44 105
2024 Administration and operations 56 44 25
2024 Information technology 54 46 10
2024 Project management 48 52 30
2024 None of the above 36 64 20
2022 Science and technology 49 51 110
2022 Administration and operations 56 44 15
2022 Project management 51 49 20
2022 None of the above 46 54 30
2020 Science and technology 46 54 70
2020 Administration and operations 60 40 15
2019 Science and technology 67 33 75
2019 Administration and operations 58 42 25
2019 Information technology 55 45 15
2019 Project management 71 29 15
2019 None of the above 42 58 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 61 39 105
2024 Administration and operations 40 60 25
2024 Information technology 43 57 10
2024 Project management 42 58 30
2024 None of the above 65 35 20
2022 Science and technology 58 42 110
2022 Administration and operations 32 68 15
2022 Project management 60 40 20
2022 None of the above 54 46 30
2020 Science and technology 52 48 70
2020 None of the above 60 40 15
2019 Science and technology 47 53 75
2019 Administration and operations 51 49 25
2019 Project management 50 50 15
2019 None of the above 71 29 15

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 None of the above 0 100 20
2022 Science and technology 10 90 110
2022 Administration and operations 15 85 15
2022 Project management 11 89 20
2022 None of the above 0 100 30
2020 Science and technology 13 87 70
2019 Science and technology 6 94 75

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 105
2024 Administration and operations 0 100 25
2024 Information technology 0 100 10
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 0 100 110
2022 Administration and operations 0 100 15
2022 Project management 0 100 20
2022 None of the above 0 100 30
2020 Administration and operations 0 100 15
2020 None of the above 0 100 15
2019 Science and technology 0 100 75
2019 Administration and operations 0 100 25
2019 Information technology 0 100 15
2019 Project management 0 100 15
2019 None of the above 0 100 15

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 105
2024 Information technology 0 100 10
2022 Science and technology 9 91 110
2022 Administration and operations 7 93 15
2022 Project management 6 94 20
2022 None of the above 17 83 30
2020 None of the above 0 100 15
2019 Science and technology 6 94 75
2019 None of the above 0 100 15

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2022 Science and technology 3 97 110
2022 Administration and operations 0 100 15
2022 Project management 11 89 20
2022 None of the above 0 100 30
2020 Administration and operations 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 25
2019 Information technology 0 100 15
2019 Project management 0 100 15

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 1 99 110
2022 Administration and operations 0 100 15
2022 Project management 6 94 20
2022 None of the above 0 100 30
2019 Administration and operations 0 100 25
2019 Project management 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 38 62 105
2024 Administration and operations 23 77 25
2024 Project management 38 62 30
2024 None of the above 42 58 20
2022 Science and technology 43 57 110
2022 Administration and operations 10 90 15
2022 Project management 20 80 20
2022 None of the above 16 84 30
2020 Science and technology 36 64 70
2020 Administration and operations 33 67 15
2020 None of the above 38 62 15
2019 Science and technology 35 65 75
2019 Administration and operations 37 63 25
2019 Information technology 52 48 15
2019 Project management 34 66 15

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 42 58 105
2024 Administration and operations 34 66 25
2024 Project management 32 68 30
2024 None of the above 59 41 20
2022 Science and technology 46 54 110
2022 Administration and operations 19 81 15
2022 Project management 40 60 20
2022 None of the above 22 78 30
2020 Science and technology 46 54 70
2020 None of the above 60 40 15
2019 Science and technology 32 68 75
2019 Administration and operations 25 75 25
2019 Project management 46 54 15
2019 None of the above 46 54 15

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 49 51 105
2024 Administration and operations 35 65 25
2024 Information technology 56 44 10
2024 Project management 31 69 30
2024 None of the above 47 53 20
2022 Science and technology 59 41 110
2022 Administration and operations 24 76 15
2022 Project management 27 73 20
2022 None of the above 34 66 30
2020 Science and technology 49 51 70
2020 Administration and operations 44 56 15
2020 None of the above 43 57 15
2019 Science and technology 50 50 75
2019 Administration and operations 37 63 25
2019 Information technology 44 56 15
2019 Project management 65 35 15
2019 None of the above 63 37 15

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 47 53 105
2024 Administration and operations 42 58 25
2024 Information technology 46 54 10
2024 Project management 49 51 30
2024 None of the above 54 46 20
2022 Science and technology 35 65 110
2022 Administration and operations 28 72 15
2022 Project management 15 85 20
2022 None of the above 47 53 30
2020 Science and technology 36 64 70
2020 Administration and operations 43 57 15
2020 None of the above 37 63 15
2019 Science and technology 33 67 75
2019 Administration and operations 38 62 25
2019 Information technology 41 59 15
2019 Project management 40 60 15
2019 None of the above 52 48 15

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 40 60 105
2024 Administration and operations 23 77 25
2024 Project management 24 76 30
2024 None of the above 41 59 20
2022 Science and technology 41 59 110
2022 Administration and operations 26 74 15
2022 Project management 38 62 20
2022 None of the above 35 65 30
2020 Science and technology 42 58 70
2020 Administration and operations 28 72 15
2020 None of the above 56 44 15
2019 Science and technology 36 64 75
2019 Administration and operations 36 64 25
2019 Project management 25 75 15
2019 None of the above 39 61 15

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 55 45 105
2024 Administration and operations 43 57 25
2024 Information technology 50 50 10
2024 Project management 65 35 30
2024 None of the above 41 59 20
2022 Science and technology 53 47 110
2022 Administration and operations 59 41 15
2022 Project management 67 33 20
2022 None of the above 40 60 30
2020 Science and technology 48 52 70
2020 Administration and operations 56 44 15
2020 None of the above 51 49 15
2019 Science and technology 46 54 75
2019 Administration and operations 43 57 25
2019 Information technology 41 59 15
2019 Project management 54 46 15
2019 None of the above 69 31 15

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 35 65 105
2024 Project management 31 69 30
2024 None of the above 47 53 20
2022 Science and technology 30 70 110
2022 Administration and operations 25 75 15
2022 Project management 31 69 20
2022 None of the above 34 66 30
2020 Science and technology 33 67 70
2020 None of the above 47 53 15
2019 Science and technology 20 80 75
2019 Administration and operations 26 74 25
2019 Project management 29 71 15
2019 None of the above 39 61 15

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Information technology 0 100 10
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 0 100 110
2022 Administration and operations 0 100 15
2022 Project management 0 100 20
2022 None of the above 4 96 30
2020 Administration and operations 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 25
2019 Information technology 0 100 15
2019 Project management 0 100 15
2019 None of the above 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2024 None of the above 0 100 20
2022 Science and technology 4 96 110
2022 Administration and operations 0 100 15
2022 Project management 0 100 20
2022 None of the above 3 97 30
2020 None of the above 0 100 15
2019 Science and technology 7 93 75
2019 Information technology 0 100 15

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 105
2024 Administration and operations 0 100 25
2022 Science and technology 10 90 110
2022 Administration and operations 5 95 15
2022 Project management 10 90 20
2022 None of the above 11 89 30
2020 Science and technology 13 87 70
2020 Administration and operations 0 100 15
2020 None of the above 31 69 15
2019 Science and technology 7 93 75
2019 Administration and operations 0 100 25

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 53 47 105
2024 Administration and operations 42 58 25
2024 Project management 50 50 30
2024 None of the above 64 36 20
2022 Science and technology 53 47 110
2022 Administration and operations 32 68 15
2022 Project management 40 60 20
2022 None of the above 49 51 30
2020 Science and technology 44 56 70
2020 Administration and operations 35 65 15
2020 None of the above 62 38 15
2019 Science and technology 45 55 75
2019 Administration and operations 51 49 25
2019 Information technology 41 59 15
2019 Project management 60 40 15

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 105
2024 Project management 35 65 30
2022 Science and technology 21 79 110
2022 Administration and operations 24 76 15
2022 Project management 16 84 20
2022 None of the above 19 81 30
2020 Science and technology 20 80 70
2020 Administration and operations 42 58 15
2019 Science and technology 19 81 75
2019 Administration and operations 23 77 25

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 105
2024 Administration and operations 20 80 25
2024 Project management 0 100 30
2022 Science and technology 9 91 110
2022 Administration and operations 28 72 15
2022 Project management 16 84 20
2022 None of the above 18 82 30
2020 Science and technology 10 90 70
2019 Science and technology 8 92 75
2019 Information technology 34 66 15

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 56 44 105
2024 Administration and operations 57 43 25
2024 Project management 56 44 30
2024 None of the above 55 45 20
2022 Science and technology 60 40 110
2022 Administration and operations 62 38 15
2022 Project management 49 51 20
2022 None of the above 52 48 30
2020 Science and technology 61 39 70
2020 Administration and operations 72 28 15
2020 None of the above 39 61 15
2019 Science and technology 44 56 75
2019 Administration and operations 63 37 25
2019 Information technology 47 53 15
2019 Project management 61 39 15
2019 None of the above 46 54 15

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 27 73 105
2024 Administration and operations 25 75 25
2024 Information technology 0 100 10
2022 Science and technology 30 70 110
2022 Administration and operations 17 83 15
2022 Project management 19 81 20
2022 None of the above 18 82 30
2020 Science and technology 38 62 70
2019 Science and technology 19 81 75
2019 Administration and operations 32 68 25

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 21 79 105
2022 Science and technology 12 88 110
2022 Administration and operations 10 90 15
2022 Project management 11 89 20
2022 None of the above 18 82 30
2020 Science and technology 12 88 70
2019 Science and technology 16 84 75

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 20 80 105
2024 Information technology 0 100 10
2024 None of the above 27 73 20
2022 Science and technology 22 78 110
2022 Administration and operations 21 79 15
2022 Project management 20 80 20
2022 None of the above 12 88 30
2020 Science and technology 7 93 70
2020 Administration and operations 0 100 15
2019 Science and technology 15 85 75
2019 Administration and operations 18 82 25

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 105
2024 Information technology 0 100 10
2022 Science and technology 12 88 110
2022 Administration and operations 0 100 15
2022 Project management 21 79 20
2022 None of the above 6 94 30
2020 Science and technology 15 85 70
2020 None of the above 0 100 15
2019 Project management 0 100 15
2019 None of the above 0 100 15

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 105
2024 Information technology 0 100 10
2024 Project management 0 100 30
2022 Science and technology 10 90 110
2022 Administration and operations 5 95 15
2022 Project management 0 100 20
2022 None of the above 9 91 30
2020 Science and technology 0 100 70
2020 Administration and operations 0 100 15
2019 Administration and operations 0 100 25

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2024 None of the above 0 100 20
2022 Science and technology 5 95 110
2022 Administration and operations 10 90 15
2022 Project management 6 94 20
2022 None of the above 3 97 30
2020 Science and technology 16 84 70
2019 Science and technology 11 89 75

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 105
2024 Information technology 0 100 10
2022 Science and technology 6 94 110
2022 Administration and operations 0 100 15
2022 Project management 20 80 20
2022 None of the above 13 87 30
2020 Science and technology 12 88 70
2020 None of the above 0 100 15
2019 Science and technology 8 92 75

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 27 73 105
2024 Information technology 61 39 10
2024 Project management 28 72 30
2024 None of the above 29 71 20
2022 Science and technology 25 75 110
2022 Administration and operations 12 88 15
2022 Project management 16 84 20
2022 None of the above 20 80 30
2020 Science and technology 25 75 70
2019 Science and technology 34 66 75
2019 Administration and operations 27 73 25
2019 Project management 25 75 15

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 12 88 95
2022 Science and technology 11 89 100
2022 Administration and operations 5 95 15
2022 Project management 5 95 20
2022 None of the above 16 84 25
2020 Science and technology 10 90 70

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 18 82 95
2022 Science and technology 19 81 100
2022 Administration and operations 31 69 15
2022 Project management 32 68 20
2022 None of the above 11 89 25
2020 Science and technology 21 79 70
2019 Administration and operations 30 70 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 95
2024 Information technology 0 100 10
2022 Science and technology 11 89 100
2022 Administration and operations 0 100 15
2022 Project management 11 89 20
2022 None of the above 0 100 25
2020 Science and technology 7 93 70
2019 Administration and operations 0 100 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 95
2024 Administration and operations 0 100 20
2024 Information technology 0 100 10
2022 Science and technology 7 93 100
2022 Administration and operations 0 100 15
2022 Project management 5 95 20
2022 None of the above 15 85 25
2020 Science and technology 8 92 70

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 13 87 95
2024 Administration and operations 27 73 20
2024 Information technology 0 100 10
2024 Project management 21 79 30
2022 Science and technology 8 92 100
2022 Administration and operations 0 100 15
2022 Project management 11 89 20
2022 None of the above 13 87 25
2020 Science and technology 12 88 70
2019 Administration and operations 26 74 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 95
2024 Project management 0 100 30
2022 Science and technology 4 96 100
2022 Administration and operations 0 100 15
2022 Project management 5 95 20
2022 None of the above 0 100 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 None of the above 0 100 15
2022 Science and technology 2 98 100
2022 Administration and operations 0 100 15
2022 Project management 4 96 20
2022 None of the above 3 97 25
2020 Science and technology 0 100 70
2020 Administration and operations 0 100 15

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 95
2022 Science and technology 16 84 100
2022 Administration and operations 0 100 15
2022 Project management 10 90 20
2022 None of the above 16 84 25
2020 Science and technology 7 93 70
2020 Administration and operations 0 100 15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 95
2022 Science and technology 8 92 100
2022 Administration and operations 6 94 15
2022 Project management 0 100 20
2022 None of the above 14 86 25
2020 Science and technology 11 89 70
2020 Administration and operations 0 100 15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 37 63 95
2024 Project management 20 80 30
2022 Science and technology 42 58 100
2022 Administration and operations 7 93 15
2022 Project management 21 79 20
2022 None of the above 28 72 25
2020 Science and technology 31 69 70
2020 Administration and operations 52 48 15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 95
2024 Information technology 0 100 10
2022 Science and technology 10 90 100
2022 Administration and operations 0 100 15
2022 Project management 5 95 20
2022 None of the above 12 88 25
2020 Science and technology 10 90 70
2020 Administration and operations 0 100 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 46 54 95
2024 Administration and operations 31 69 20
2024 Project management 49 51 30
2024 None of the above 42 58 15
2022 Science and technology 57 43 100
2022 Administration and operations 13 87 15
2022 Project management 29 71 20
2022 None of the above 60 40 25
2020 Science and technology 46 54 70
2020 Administration and operations 41 59 15
2019 Administration and operations 27 73 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 95
2024 Administration and operations 0 100 20
2024 Information technology 0 100 10
2024 Project management 0 100 30
2024 None of the above 0 100 15
2022 Science and technology 3 97 100
2022 Administration and operations 0 100 15
2022 Project management 0 100 20
2022 None of the above 0 100 25
2020 Science and technology 0 100 70
2020 Administration and operations 0 100 15
2019 Administration and operations 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 60 40 95
2024 Administration and operations 37 63 20
2024 Information technology 52 48 10
2024 Project management 47 53 30
2024 None of the above 63 37 15
2022 Science and technology 55 45 100
2022 Administration and operations 57 43 15
2022 Project management 46 54 20
2022 None of the above 44 56 25
2020 Science and technology 52 48 70
2020 Administration and operations 48 52 15
2019 Administration and operations 44 56 25

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 95
2024 Information technology 0 100 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 95
2024 Information technology 0 100 10
2022 Science and technology 11 89 100
2022 Administration and operations 20 80 15
2022 Project management 25 75 20
2022 None of the above 20 80 25
2020 Science and technology 17 83 70

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 13 13 0 5 38 15 61 11 35
2024 Science and technology 14 16 13 6 5 38 9 55 20 1260
2024 Administration and operations 15 17 13 5 3 38 9 60 14 240
2024 Human resources 15 23 6 4 4 32 15 72 16 105
2024 Financial management 17 7 16 4 1 32 23 53 12 70
2024 Real property 25 11 13 3 2 38 9 67 9 60
2024 Information technology 18 13 11 2 3 47 7 67 10 155
2024 Data sciences 24 11 0 4 2 42 17 85 15 40
2024 Policy 26 11 6 1 1 34 20 81 6 50
2024 Project management 18 10 12 4 3 41 10 59 16 155
2024 Other services to the public 28 6 12 7 6 25 16 57 22 65
2024 None of the above 12 12 11 7 8 38 12 48 30 180
2022 Client contact centre 22 17 13 2 4 26 16 68 10 45
2022 Communications or public affairs 18 18 6 3 3 41 11 75 13 45
2022 Security 22 6 15 0 9 44 4 54 18 20
2022 Science and technology 14 12 12 6 6 41 10 52 24 1270
2022 Administration and operations 16 16 15 4 1 34 13 61 11 250
2022 Human resources 17 24 15 4 0 27 12 68 7 90
2022 Financial management 18 13 9 6 5 39 10 60 22 65
2022 Procurement 14 11 17 0 0 39 19 60 0 35
2022 Real property 8 19 26 3 1 29 13 48 7 65
2022 Information technology 22 11 12 1 4 40 10 67 9 130
2022 Evaluation 13 13 7 7 0 45 14 65 18 35
2022 Data sciences 11 11 11 6 2 44 15 55 19 55
2022 Policy 20 5 7 5 7 40 17 57 27 45
2022 Project management 14 10 21 5 6 35 10 43 19 170
2022 Other services to the public 27 13 8 6 5 32 8 67 19 50
2022 None of the above 13 17 12 4 8 37 9 56 22 170
2020 Client contact centre 25 19 13 5 2 23 13 69 11 35
2020 Compliance, inspection and enforcement 27 4 18 4 0 42 4 59 8 20
2020 Communications or public affairs 15 14 11 4 2 50 5 64 12 55
2020 Security 50 8 19 4 0 0 19 72 5 20
2020 Science and technology 17 16 14 5 3 36 9 59 15 1280
2020 Library services 22 11 14 0 5 47 0 63 10 30
2020 Administration and operations 25 12 14 6 2 31 11 62 14 235
2020 Human resources 27 15 10 2 1 33 12 75 6 100
2020 Financial management 19 17 9 0 1 39 13 78 3 65
2020 Procurement 38 15 10 4 0 25 8 79 6 20
2020 Real property 12 14 28 0 5 30 11 45 8 50
2020 Material management 37 0 28 0 0 28 7 57 0 15
2020 Information management 14 6 33 5 0 29 13 34 8 30
2020 Information technology 19 16 17 5 2 30 11 59 13 130
2020 Internal audit 36 0 18 0 9 37 0 57 15 10
2020 Evaluation 9 19 11 0 3 37 21 66 7 30
2020 Data sciences 26 2 10 7 0 37 17 63 16 35
2020 Policy 33 9 12 3 5 31 7 68 13 55
2020 Project management 14 17 15 5 3 38 9 58 14 155
2020 Other services to the public 15 14 16 5 7 38 5 51 21 55
2020 None of the above 27 11 18 7 6 28 3 55 18 130
2019 Client contact centre 35 11 17 2 2 23 10 69 6 35
2019 Compliance, inspection and enforcement 23 23 13 4 4 22 12 69 12 20
2019 Communications or public affairs 10 9 30 11 8 28 4 28 28 50
2019 Security 52 17 22 0 0 4 4 76 0 25
2019 Science and technology 17 13 18 5 4 32 11 52 16 1185
2019 Library services 14 0 14 2 2 57 10 42 15 40
2019 Legal services 9 15 0 10 10 46 10 56 44 10
2019 Administration and operations 23 14 24 5 2 22 9 54 11 230
2019 Human resources 25 18 16 5 2 27 7 66 10 90
2019 Financial management 24 8 21 0 0 32 14 61 0 70
2019 Procurement 13 17 17 4 0 31 17 59 8 20
2019 Real property 31 17 18 2 18 7 6 56 24 30
2019 Material management 31 6 19 9 0 35 0 56 14 15
2019 Information management 21 16 23 5 0 30 5 57 7 30
2019 Information technology 20 12 21 6 3 21 16 51 15 115
2019 Evaluation 11 7 15 4 4 41 17 44 20 25
2019 Data sciences 27 15 4 0 7 35 11 79 13 40
2019 Policy 16 17 15 6 6 34 6 55 19 35
2019 Project management 18 8 27 6 3 29 9 42 14 140
2019 Other services to the public 22 7 19 2 7 36 7 51 16 45
2019 None of the above 19 11 12 8 5 33 12 55 24 165

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 27 13 0 5 19 3 77 6 35
2024 Compliance, inspection and enforcement 28 16 35 0 0 21 0 56 0 15
2024 Communications or public affairs 19 47 17 3 7 8 0 71 11 55
2024 Security 58 26 0 4 4 9 0 92 8 15
2024 Science and technology 31 32 14 6 3 12 1 73 11 1260
2024 Legal services 49 26 7 0 0 18 0 91 0 10
2024 Administration and operations 38 27 15 3 3 12 1 76 7 240
2024 Human resources 36 34 11 8 2 8 0 76 11 105
2024 Financial management 31 36 15 2 1 8 6 78 5 65
2024 Procurement 19 30 12 9 5 19 6 65 18 35
2024 Real property 36 27 16 2 0 19 1 78 2 60
2024 Information technology 43 26 13 3 0 14 1 81 3 155
2024 Evaluation 33 27 14 7 0 19 0 75 8 25
2024 Data sciences 31 30 8 23 0 7 0 66 25 40
2024 Policy 46 18 9 1 0 16 9 86 2 50
2024 Project management 33 32 13 4 4 13 1 76 9 155
2024 Other services to the public 41 25 12 5 5 8 4 75 12 65
2024 None of the above 29 25 12 5 8 17 3 68 16 175
2022 Client contact centre 42 34 9 4 2 7 2 84 6 45
2022 Compliance, inspection and enforcement 41 13 18 16 0 13 0 61 18 15
2022 Communications or public affairs 33 41 14 6 0 6 0 79 6 45
2022 Security 36 33 10 6 4 11 0 77 11 20
2022 Science and technology 30 31 14 6 4 13 1 71 13 1270
2022 Library services 28 37 10 3 4 18 0 80 8 30
2022 Legal services 42 25 0 0 6 17 11 92 8 15
2022 Administration and operations 39 34 12 2 1 11 1 82 4 250
2022 Human resources 39 39 14 0 0 6 1 84 0 90
2022 Financial management 44 29 12 5 2 7 1 79 7 65
2022 Procurement 26 27 22 0 0 20 5 71 0 35
2022 Real property 31 37 14 0 1 16 1 81 2 65
2022 Information management 28 35 27 0 0 10 0 70 0 30
2022 Information technology 38 28 13 3 4 14 1 77 8 130
2022 Evaluation 34 36 10 0 3 17 0 85 3 35
2022 Data sciences 39 32 9 6 3 10 2 79 10 55
2022 Policy 36 29 14 11 0 10 0 73 12 45
2022 Project management 25 31 16 7 4 15 2 67 13 170
2022 Other services to the public 50 25 9 7 4 5 0 79 11 50
2022 None of the above 23 34 17 6 4 16 1 68 12 170
2020 Client contact centre 50 22 14 0 2 11 0 82 3 35
2020 Compliance, inspection and enforcement 39 32 10 9 0 10 0 78 10 20
2020 Communications or public affairs 23 38 16 5 0 17 0 74 7 55
2020 Security 66 18 16 0 0 0 0 84 0 20
2020 Science and technology 33 31 17 5 2 11 1 74 7 1280
2020 Library services 42 20 17 0 0 22 0 79 0 30
2020 Administration and operations 45 23 14 5 2 10 1 77 8 235
2020 Human resources 44 25 16 1 1 12 0 79 3 100
2020 Financial management 40 36 11 0 0 12 1 88 0 65
2020 Procurement 46 19 14 3 0 10 8 79 4 20
2020 Real property 30 25 18 5 5 16 2 67 11 50
2020 Material management 48 24 17 0 0 10 0 81 0 15
2020 Information management 29 22 31 0 0 15 3 62 0 30
2020 Information technology 33 34 14 5 3 9 2 75 9 130
2020 Internal audit 62 9 19 0 9 0 0 72 9 10
2020 Evaluation 39 39 3 0 3 16 0 93 4 30
2020 Data sciences 35 26 9 7 0 16 6 79 9 35
2020 Policy 45 24 15 0 5 10 0 77 6 55
2020 Project management 40 28 11 5 3 10 3 78 9 155
2020 Other services to the public 32 25 24 8 2 7 2 63 11 55
2020 None of the above 33 25 23 5 6 7 1 63 12 130
2019 Client contact centre 44 13 24 2 2 15 0 67 4 35
2019 Compliance, inspection and enforcement 46 29 9 0 8 9 0 81 9 20
2019 Communications or public affairs 17 29 25 12 4 12 0 53 19 50
2019 Security 60 26 14 0 0 0 0 86 0 25
2019 Science and technology 32 30 17 4 3 13 2 72 8 1185
2019 Library services 24 30 17 0 5 23 0 71 6 40
2019 Legal services 34 19 10 0 20 17 0 64 24 10
2019 Administration and operations 35 26 23 4 2 9 2 68 7 230
2019 Human resources 46 27 13 4 3 3 2 78 8 90
2019 Financial management 45 27 12 2 0 13 0 83 3 70
2019 Procurement 18 26 40 0 0 13 4 52 0 20
2019 Real property 44 27 16 9 0 3 0 74 10 30
2019 Material management 65 17 15 0 0 4 0 85 0 15
2019 Information management 46 20 14 7 3 10 0 73 11 30
2019 Information technology 35 25 21 3 2 12 1 70 6 115
2019 Evaluation 24 27 16 4 8 21 0 64 16 25
2019 Data sciences 36 28 11 2 7 12 4 76 11 40
2019 Policy 43 26 19 3 3 7 0 73 6 35
2019 Project management 35 23 22 5 2 13 0 66 8 140
2019 Other services to the public 40 35 14 0 2 7 2 83 2 45
2019 None of the above 30 27 12 6 5 19 1 71 14 165
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 35
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Science and technology 6 94 1255
2024 Library services 0 100 25
2024 Legal services 0 100 10
2024 Administration and operations 3 97 240
2024 Human resources 10 90 105
2024 Procurement 14 86 35
2024 Policy 0 100 50
2024 Project management 10 90 155
2024 None of the above 9 91 180
2022 Compliance, inspection and enforcement 0 100 15
2022 Science and technology 5 95 1270
2022 Legal services 0 100 15
2022 Administration and operations 7 93 250
2022 Procurement 0 100 35
2022 Information technology 5 95 130
2022 Policy 0 100 45
2022 Project management 6 94 170
2022 None of the above 10 90 170
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 0 100 20
2020 Science and technology 4 96 1280
2020 Library services 0 100 30
2020 Administration and operations 4 96 235
2020 Human resources 5 95 105
2020 Financial management 0 100 65
2020 Procurement 0 100 20
2020 Information technology 5 95 130
2020 Internal audit 0 100 10
2020 Evaluation 0 100 30
2020 None of the above 4 96 130
2019 Security 0 100 25
2019 Science and technology 5 95 1185
2019 Legal services 0 100 10
2019 Administration and operations 2 98 230
2019 Procurement 0 100 20
2019 Real property 0 100 30
2019 Information management 0 100 30
2019 Information technology 8 92 115
2019 Policy 0 100 35
2019 Project management 6 94 135
2019 None of the above 8 92 165

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 30 70 70
2024 Administration and operations 52 48 10
2024 Project management 37 63 15
2024 None of the above 33 67 15
2022 Science and technology 26 74 70
2022 Administration and operations 56 44 15
2022 Project management 22 78 10
2022 None of the above 43 57 15
2020 Science and technology 39 61 55
2019 Science and technology 42 58 55
2019 None of the above 35 65 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 71 29 70
2024 Administration and operations 55 45 10
2024 Project management 68 32 15
2024 None of the above 67 33 15
2022 Science and technology 80 20 70
2022 Administration and operations 49 51 15
2022 Project management 81 19 10
2022 None of the above 52 48 15
2020 Science and technology 79 21 55
2019 Science and technology 76 24 55

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2022 Science and technology 4 96 70
2022 Administration and operations 10 90 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2019 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 70
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 0 100 70
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 70
2024 Project management 0 100 15
2022 Science and technology 4 96 70
2022 Administration and operations 0 100 15
2022 Project management 11 89 10
2022 None of the above 17 83 15
2019 None of the above 0 100 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 7 93 70
2022 Administration and operations 0 100 15
2022 Project management 9 91 10
2022 None of the above 4 96 15

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 70
2022 Science and technology 12 88 70
2022 Administration and operations 11 89 15
2022 Project management 20 80 10
2022 None of the above 7 93 15

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 32 68 75
2022 Science and technology 36 64 70
2022 Administration and operations 17 83 15
2022 Project management 0 100 10
2022 None of the above 26 74 15
2020 Science and technology 28 72 55
2019 Science and technology 24 76 55
2019 None of the above 36 64 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 39 61 75
2022 Science and technology 27 73 70
2022 Administration and operations 16 84 15
2022 Project management 33 67 10
2022 None of the above 11 89 15
2020 Science and technology 26 74 55
2019 Science and technology 31 69 55

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 12 88 75
2022 Science and technology 7 93 70
2022 Administration and operations 0 100 15
2022 Project management 10 90 10
2022 None of the above 16 84 15

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15
2022 Science and technology 11 89 70
2022 Administration and operations 0 100 15
2022 Project management 12 88 10
2022 None of the above 0 100 15

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 23 77 75
2024 None of the above 47 53 15
2022 Science and technology 18 82 70
2022 Administration and operations 9 91 15
2022 Project management 38 62 10
2022 None of the above 23 77 15
2020 Science and technology 35 65 55
2019 Science and technology 26 74 55
2019 None of the above 35 65 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 35 65 75
2024 Project management 28 72 15
2024 None of the above 30 70 15
2022 Science and technology 34 66 70
2022 Administration and operations 10 90 15
2022 Project management 19 81 10
2022 None of the above 32 68 15
2020 Science and technology 45 55 55
2019 Science and technology 47 53 55

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 None of the above 0 100 15
2022 Science and technology 0 100 70
2022 Administration and operations 6 94 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Science and technology 1 99 70
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2019 None of the above 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Science and technology 0 100 70
2022 Administration and operations 12 88 15
2022 Project management 0 100 10
2022 None of the above 4 96 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 7 93 70
2022 Administration and operations 17 83 15
2022 Project management 0 100 10
2022 None of the above 10 90 15
2020 Science and technology 14 86 55
2019 Science and technology 12 88 55

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 75
2024 None of the above 0 100 15
2022 Science and technology 3 97 70
2022 Administration and operations 11 89 15
2022 Project management 11 89 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 75
2024 None of the above 34 66 15
2022 Science and technology 4 96 70
2022 Administration and operations 5 95 15
2022 Project management 0 100 10
2022 None of the above 10 90 15
2020 Science and technology 11 89 55

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 75
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 0 100 70
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 27 73 75
2022 Science and technology 25 75 70
2022 Administration and operations 21 79 15
2022 Project management 11 89 10
2022 None of the above 34 66 15
2020 Science and technology 16 84 55
2019 Science and technology 26 74 55

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 75
2024 Project management 0 100 15
2022 Science and technology 7 93 70
2022 Administration and operations 13 87 15
2022 Project management 0 100 10
2022 None of the above 5 95 15
2020 Science and technology 10 90 55
2019 Science and technology 16 84 55
2019 None of the above 0 100 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 75
2024 Project management 0 100 15
2022 Science and technology 5 95 70
2022 Administration and operations 5 95 15
2022 Project management 11 89 10
2022 None of the above 13 87 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 75
2022 Science and technology 15 85 70
2022 Administration and operations 10 90 15
2022 Project management 11 89 10
2022 None of the above 12 88 15
2019 Science and technology 9 91 55

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 None of the above 0 100 15
2022 Science and technology 5 95 70
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2022 Science and technology 8 92 70
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 6 94 15
2020 Science and technology 0 100 55
2019 None of the above 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 4 96 70
2022 Administration and operations 19 81 15
2022 Project management 0 100 10
2022 None of the above 5 95 15
2019 None of the above 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 8 92 70
2022 Administration and operations 14 86 15
2022 Project management 21 79 10
2022 None of the above 9 91 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 60 40 75
2024 Project management 58 42 15
2024 None of the above 78 22 15
2022 Science and technology 57 43 70
2022 Administration and operations 53 47 15
2022 Project management 79 21 10
2022 None of the above 50 50 15
2020 Science and technology 67 33 55
2019 Science and technology 59 41 55
2019 None of the above 51 49 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 2 98 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 15 85 15
2019 None of the above 0 100 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 70
2022 Science and technology 9 91 65
2022 Administration and operations 25 75 15
2022 Project management 0 100 10
2022 None of the above 20 80 15
2020 Science and technology 25 75 55

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 0 100 65
2022 Administration and operations 14 86 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 None of the above 0 100 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 0 100 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 8 92 15
2019 None of the above 0 100 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 5 95 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 8 92 15
2019 None of the above 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2022 Science and technology 3 97 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2019 None of the above 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 None of the above 0 100 15
2022 Science and technology 0 100 65
2022 Administration and operations 5 95 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55
2019 None of the above 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 70
2024 Administration and operations 0 100 10
2022 Science and technology 12 88 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 6 94 15
2020 Science and technology 15 85 55

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2022 Science and technology 11 89 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2019 None of the above 0 100 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 34 66 70
2022 Science and technology 23 77 65
2022 Administration and operations 19 81 15
2022 Project management 21 79 10
2022 None of the above 14 86 15
2020 Science and technology 28 72 55
2019 None of the above 46 54 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 70
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2022 Science and technology 8 92 65
2022 Administration and operations 5 95 15
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 44 56 70
2024 None of the above 32 68 15
2022 Science and technology 51 49 65
2022 Administration and operations 29 71 15
2022 Project management 21 79 10
2022 None of the above 44 56 15
2020 Science and technology 55 45 55

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 3 97 65
2022 Administration and operations 0 100 15
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 55

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 65 35 70
2024 Administration and operations 72 28 10
2024 Project management 57 43 15
2024 None of the above 63 37 15
2022 Science and technology 65 35 65
2022 Administration and operations 55 45 15
2022 Project management 81 19 10
2022 None of the above 63 37 15
2020 Science and technology 64 36 55

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 70
2022 Science and technology 14 86 65
2022 Administration and operations 10 90 15
2022 Project management 40 60 10
2022 None of the above 4 96 15
2020 Science and technology 14 86 55

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 19 15 0 0 37 10 71 0 35
2024 Communications or public affairs 13 10 10 2 3 55 7 59 14 55
2024 Science and technology 16 15 15 4 3 39 8 59 12 1260
2024 Administration and operations 18 14 21 2 1 37 7 57 6 240
2024 Human resources 16 23 16 5 0 36 5 65 8 105
2024 Financial management 20 13 15 1 3 34 14 63 8 70
2024 Real property 31 8 18 2 0 29 13 66 3 60
2024 Information technology 22 13 14 2 1 42 6 68 5 155
2024 Data sciences 15 24 10 0 0 44 7 81 0 35
2024 Policy 26 9 5 0 0 43 17 88 0 50
2024 Project management 14 13 14 5 5 43 5 53 20 155
2024 Other services to the public 26 9 11 5 3 32 13 64 16 65
2024 None of the above 13 11 16 5 3 44 8 50 17 180
2022 Client contact centre 26 19 6 2 0 35 10 84 4 45
2022 Communications or public affairs 21 17 4 0 0 49 9 90 0 45
2022 Security 22 6 10 4 11 47 0 53 28 20
2022 Science and technology 15 13 16 4 3 43 7 55 13 1270
2022 Administration and operations 19 16 18 2 2 34 8 62 7 250
2022 Human resources 19 26 18 3 1 25 8 67 6 90
2022 Financial management 17 11 19 6 0 40 6 52 12 65
2022 Procurement 16 23 17 0 0 34 9 69 0 35
2022 Real property 10 15 21 3 0 38 13 51 6 65
2022 Information technology 21 9 22 2 1 40 6 55 5 130
2022 Data sciences 18 9 11 1 3 45 13 64 11 55
2022 Policy 19 4 13 0 0 44 19 64 0 45
2022 Project management 12 11 27 5 3 35 7 41 13 170
2022 Other services to the public 25 15 16 2 2 34 6 67 6 50
2022 None of the above 15 21 13 5 4 35 8 62 15 170
2020 Client contact centre 23 23 18 0 0 34 2 72 0 35
2020 Compliance, inspection and enforcement 23 8 14 4 0 46 4 63 9 20
2020 Communications or public affairs 13 8 12 2 2 56 7 57 10 55
2020 Security 54 17 14 0 0 0 15 84 0 20
2020 Science and technology 18 15 16 3 2 38 8 62 8 1280
2020 Library services 22 11 14 0 0 47 5 70 0 30
2020 Administration and operations 28 10 16 2 1 35 8 66 5 230
2020 Human resources 28 17 11 1 1 35 7 79 3 105
2020 Financial management 24 13 5 1 0 46 11 85 3 65
2020 Procurement 30 27 11 0 0 25 8 84 0 20
2020 Real property 15 15 22 0 2 35 10 56 3 50
2020 Material management 31 7 35 0 0 28 0 52 0 15
2020 Information management 14 11 29 0 0 38 8 46 0 30
2020 Information technology 22 14 14 5 3 32 9 63 14 130
2020 Internal audit 36 0 18 0 0 47 0 67 0 10
2020 Evaluation 6 24 3 0 3 49 14 83 8 30
2020 Data sciences 33 10 10 2 2 33 11 75 8 35
2020 Policy 31 12 15 2 0 33 7 72 3 55
2020 Project management 18 14 17 2 1 41 7 61 6 155
2020 Other services to the public 20 16 13 3 2 39 7 68 9 55
2020 None of the above 26 14 21 4 2 29 4 59 9 130
2019 Client contact centre 41 6 17 0 2 28 6 72 3 35
2019 Compliance, inspection and enforcement 30 8 26 0 0 28 8 59 0 20
2019 Communications or public affairs 12 9 32 4 2 36 5 35 10 50
2019 Security 48 17 22 0 0 8 4 75 0 25
2019 Science and technology 19 13 18 3 2 36 10 58 9 1180
2019 Library services 14 5 17 0 0 55 10 52 0 40
2019 Legal services 0 15 10 0 0 56 19 61 0 10
2019 Administration and operations 25 13 23 1 1 25 12 60 4 230
2019 Human resources 27 18 19 3 2 25 6 65 7 90
2019 Financial management 28 8 21 2 1 31 8 60 6 70
2019 Procurement 18 9 35 0 0 26 13 42 0 20
2019 Real property 25 16 20 9 0 14 15 59 13 30
2019 Material management 31 14 26 0 0 29 0 64 0 15
2019 Information management 24 16 24 0 0 28 8 63 0 30
2019 Information technology 20 22 15 3 4 24 12 65 11 110
2019 Evaluation 11 7 13 4 4 44 17 47 21 25
2019 Data sciences 25 15 7 0 7 38 8 75 13 40
2019 Policy 22 14 18 3 0 36 7 64 5 35
2019 Project management 18 11 29 1 3 32 6 47 6 140
2019 Other services to the public 22 12 12 0 0 41 13 73 0 45
2019 None of the above 19 16 16 5 4 29 11 58 15 165

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 40 15 0 0 14 3 81 0 35
2024 Compliance, inspection and enforcement 33 22 5 5 0 33 0 84 8 15
2024 Communications or public affairs 21 43 17 3 4 12 0 73 8 55
2024 Security 62 26 0 4 4 5 0 92 8 15
2024 Science and technology 31 31 14 5 3 15 2 74 9 1260
2024 Legal services 49 26 16 0 0 8 0 82 0 10
2024 Administration and operations 35 29 17 4 0 13 1 74 5 240
2024 Human resources 38 32 13 3 2 11 1 80 5 105
2024 Financial management 33 39 12 1 2 7 7 83 4 70
2024 Procurement 20 25 28 13 2 12 0 51 17 35
2024 Real property 42 26 21 0 0 9 3 76 0 60
2024 Information management 27 43 20 5 0 0 5 74 6 20
2024 Information technology 40 26 15 2 0 16 1 79 2 155
2024 Evaluation 28 19 22 4 0 26 0 64 6 25
2024 Data sciences 36 24 14 10 2 15 0 70 13 40
2024 Policy 45 18 9 2 0 17 9 86 2 50
2024 Project management 30 30 16 5 3 14 1 71 10 155
2024 Other services to the public 41 32 3 8 3 10 3 84 13 65
2024 None of the above 28 28 14 4 5 16 5 71 12 180
2022 Client contact centre 45 33 9 2 0 9 2 88 2 45
2022 Compliance, inspection and enforcement 30 34 19 6 0 11 0 72 6 15
2022 Communications or public affairs 29 45 18 2 0 6 0 80 2 45
2022 Security 32 38 14 6 9 0 0 70 15 20
2022 Science and technology 30 31 16 5 3 14 0 72 9 1270
2022 Library services 22 34 15 7 4 18 0 69 13 30
2022 Legal services 56 24 0 0 0 20 0 100 0 15
2022 Administration and operations 39 29 11 4 2 13 1 80 7 250
2022 Human resources 43 31 15 0 1 9 1 82 1 90
2022 Financial management 44 32 13 3 0 7 1 82 4 65
2022 Procurement 21 28 26 0 0 18 7 65 0 35
2022 Real property 30 35 20 3 0 12 0 74 3 65
2022 Information management 22 32 16 0 3 28 0 75 4 30
2022 Information technology 40 27 14 4 2 12 2 78 6 130
2022 Evaluation 36 34 7 3 5 15 0 82 9 35
2022 Data sciences 41 35 9 3 3 7 2 83 7 55
2022 Policy 26 38 17 3 0 13 3 76 3 45
2022 Project management 24 24 23 8 2 16 2 59 13 170
2022 Other services to the public 40 36 11 8 2 2 2 79 10 50
2022 None of the above 24 35 16 5 3 15 2 71 10 170
2020 Client contact centre 50 27 14 0 0 9 0 85 0 35
2020 Compliance, inspection and enforcement 42 22 14 4 0 18 0 78 5 20
2020 Communications or public affairs 25 31 16 2 2 23 2 74 5 55
2020 Security 73 17 10 0 0 0 0 90 0 20
2020 Science and technology 32 33 16 3 2 12 2 75 6 1280
2020 Library services 39 28 11 0 0 22 0 86 0 30
2020 Administration and operations 44 23 16 1 1 13 1 79 3 235
2020 Human resources 45 29 13 1 1 9 2 83 2 105
2020 Financial management 40 34 9 3 1 11 1 85 5 65
2020 Procurement 46 26 14 0 0 6 8 84 0 20
2020 Real property 34 29 16 0 2 16 3 78 2 50
2020 Material management 47 27 20 0 0 7 0 79 0 10
2020 Information management 30 34 17 5 0 14 0 75 6 30
2020 Information technology 36 33 13 5 2 11 0 77 9 130
2020 Internal audit 65 0 26 0 0 9 0 72 0 10
2020 Evaluation 30 42 10 3 3 12 0 82 7 30
2020 Data sciences 40 26 7 5 2 14 6 82 9 35
2020 Policy 48 25 14 0 0 14 0 84 0 55
2020 Project management 40 28 12 3 2 14 1 80 6 155
2020 Other services to the public 32 28 24 3 2 7 4 68 5 55
2020 None of the above 35 25 25 4 3 9 1 66 7 130
2019 Client contact centre 50 13 16 2 2 15 2 76 5 35
2019 Compliance, inspection and enforcement 46 24 17 0 4 9 0 77 5 20
2019 Communications or public affairs 19 24 35 3 2 15 2 51 6 50
2019 Security 60 26 14 0 0 0 0 86 0 25
2019 Science and technology 34 30 16 3 2 13 1 75 6 1185
2019 Library services 32 27 15 0 0 26 0 80 0 40
2019 Legal services 19 35 10 10 0 27 0 73 13 10
2019 Administration and operations 42 21 20 2 0 14 2 74 2 230
2019 Human resources 50 28 16 1 2 2 2 81 3 90
2019 Financial management 42 26 13 2 1 14 0 80 4 70
2019 Procurement 26 18 26 0 0 21 9 64 0 20
2019 Real property 38 25 16 9 0 3 9 71 11 30
2019 Material management 51 21 15 0 0 13 0 82 0 15
2019 Information management 60 20 10 3 3 5 0 84 6 30
2019 Information technology 40 29 12 5 3 12 0 78 8 115
2019 Evaluation 24 27 20 4 4 21 0 64 11 25
2019 Data sciences 35 29 9 5 7 15 0 75 14 40
2019 Policy 42 30 19 0 3 7 0 77 3 35
2019 Project management 34 21 26 1 3 14 0 65 5 135
2019 Other services to the public 43 25 21 0 0 9 2 76 0 45
2019 None of the above 33 27 18 3 4 13 2 71 8 165

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Science and technology 4 4 28 9 37 19 0 10 56 25
2020 Science and technology 6 6 24 24 26 13 0 14 58 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 12 14 3 8 0 5 62 38 35
2024 Intelligence analysts 63 26 0 10 0 0 0 63 37 10
2024 Compliance, inspection and enforcement 41 30 17 8 5 0 0 41 59 15
2024 Communications or public affairs 46 21 26 7 0 0 0 46 54 55
2024 Security 38 15 9 13 25 0 0 38 62 15
2024 Science and technology 43 29 14 7 6 0 2 44 56 1260
2024 Library services 59 33 4 4 0 0 0 59 41 25
2024 Legal services 26 22 18 17 17 0 0 26 74 10
2024 Administration and operations 34 26 14 11 12 0 2 34 66 240
2024 Human resources 56 19 9 3 9 2 3 59 41 105
2024 Financial management 58 28 12 0 1 0 0 58 42 70
2024 Procurement 43 23 18 9 7 0 0 43 57 35
2024 Real property 32 30 15 11 12 1 0 32 68 60
2024 Information management 25 37 5 28 4 0 0 25 75 20
2024 Information technology 40 24 16 9 8 1 2 41 59 155
2024 Evaluation 39 43 7 3 8 0 0 39 61 25
2024 Data sciences 35 27 27 2 5 0 4 36 64 40
2024 Policy 57 26 3 2 12 0 0 57 43 50
2024 Project management 43 25 13 9 7 1 2 45 55 155
2024 Other services to the public 38 23 14 18 5 0 2 39 61 65
2024 None of the above 42 22 14 5 10 1 5 45 55 180
2022 Client contact centre 55 27 10 2 2 0 4 45
2022 Compliance, inspection and enforcement 34 34 7 0 12 0 13 15
2022 Communications or public affairs 48 34 9 3 2 0 4 45
2022 Security 28 33 16 8 10 0 4 20
2022 Science and technology 44 28 15 7 5 0 1 1265
2022 Library services 69 19 3 0 9 0 0 30
2022 Legal services 49 35 0 0 6 0 11 15
2022 Administration and operations 46 22 13 7 9 1 1 250
2022 Human resources 60 13 13 1 6 0 6 90
2022 Financial management 56 24 12 3 3 0 2 65
2022 Procurement 45 16 24 8 5 2 0 35
2022 Real property 31 23 20 15 11 0 0 65
2022 Material management 27 39 17 0 8 0 9 10
2022 Information management 38 45 6 8 0 0 3 30
2022 Information technology 49 20 13 9 8 2 0 130
2022 Internal audit 48 21 15 7 0 0 8 15
2022 Evaluation 48 18 17 5 10 0 2 35
2022 Data sciences 33 28 16 7 15 2 0 55
2022 Policy 53 30 10 3 2 0 2 45
2022 Project management 38 23 22 8 6 1 3 170
2022 Other services to the public 36 34 15 10 6 0 0 50
2022 None of the above 38 25 19 7 6 1 3 170
2020 Client contact centre 60 12 19 7 0 0 2 35
2020 Compliance, inspection and enforcement 40 37 24 0 0 0 0 20
2020 Communications or public affairs 56 23 19 0 2 0 0 50
2020 Security 40 19 24 0 9 0 8 20
2020 Science and technology 56 25 12 4 2 1 1 1280
2020 Library services 60 32 5 3 0 0 0 30
2020 Administration and operations 48 25 16 8 3 1 1 230
2020 Human resources 64 18 11 1 3 2 1 105
2020 Financial management 67 21 8 1 3 0 0 65
2020 Procurement 55 24 7 3 11 0 0 20
2020 Real property 35 36 16 5 5 0 1 50
2020 Material management 52 31 12 5 0 0 0 15
2020 Information management 45 36 5 14 0 0 0 30
2020 Information technology 51 32 5 9 4 0 0 130
2020 Internal audit 44 37 19 0 0 0 0 10
2020 Evaluation 45 37 18 0 0 0 0 30
2020 Data sciences 43 28 14 7 0 0 8 35
2020 Policy 57 26 14 0 3 0 0 55
2020 Project management 51 25 14 6 3 2 0 155
2020 Other services to the public 61 31 4 0 5 0 0 55
2020 None of the above 53 23 13 3 6 1 1 130
2019 Client contact centre 43 22 23 6 2 0 4 35
2019 Compliance, inspection and enforcement 40 27 20 9 3 0 0 20
2019 Communications or public affairs 36 20 16 9 19 0 0 50
2019 Security 79 10 4 0 7 0 0 25
2019 Science and technology 47 34 13 4 3 0 0 1185
2019 Library services 56 34 7 0 0 3 0 40
2019 Legal services 29 44 27 0 0 0 0 10
2019 Administration and operations 45 24 15 6 8 1 2 230
2019 Human resources 58 16 20 4 1 0 1 90
2019 Financial management 64 19 10 6 1 0 0 70
2019 Procurement 52 13 26 9 0 0 0 20
2019 Real property 55 29 6 9 0 1 0 25
2019 Material management 45 42 10 3 0 0 0 15
2019 Information management 48 25 15 13 0 0 0 30
2019 Information technology 52 31 10 3 3 0 1 115
2019 Evaluation 38 12 34 4 4 4 4 25
2019 Data sciences 39 30 13 7 11 0 0 40
2019 Policy 44 30 20 3 3 0 0 35
2019 Project management 48 25 15 5 6 0 1 140
2019 Other services to the public 45 32 17 6 0 0 0 45
2019 None of the above 44 25 15 9 5 0 2 165

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 25 31 23 0 0 3 18 82 35
2024 Intelligence analysts 32 26 10 22 10 0 0 32 68 10
2024 Compliance, inspection and enforcement 13 29 23 16 18 0 0 13 87 15
2024 Communications or public affairs 8 37 32 9 14 0 0 8 92 55
2024 Security 25 42 9 12 11 0 0 25 75 15
2024 Science and technology 15 30 27 16 12 0 1 15 85 1255
2024 Library services 19 44 19 4 13 0 0 19 81 25
2024 Legal services 0 15 44 33 0 0 7 0 100 10
2024 Administration and operations 21 25 29 12 13 0 0 21 79 240
2024 Human resources 7 28 27 19 19 0 1 7 93 105
2024 Financial management 28 27 23 17 6 0 0 28 72 70
2024 Procurement 15 18 12 26 28 0 0 15 85 35
2024 Real property 11 36 22 17 14 0 1 11 89 60
2024 Information management 10 23 44 5 19 0 0 10 90 20
2024 Information technology 24 31 18 15 11 0 0 24 76 155
2024 Evaluation 15 26 42 4 13 0 0 15 85 25
2024 Data sciences 26 25 13 18 17 0 0 26 74 40
2024 Policy 15 23 21 18 23 0 0 15 85 50
2024 Project management 18 30 22 20 10 0 0 18 82 155
2024 Other services to the public 24 24 27 14 11 0 0 24 76 65
2024 None of the above 22 26 26 10 15 1 1 23 77 180
2022 Client contact centre 18 41 26 10 2 0 2 45
2022 Compliance, inspection and enforcement 5 27 20 32 16 0 0 15
2022 Communications or public affairs 14 17 42 12 15 0 0 45
2022 Security 24 33 15 11 13 0 4 20
2022 Science and technology 14 29 28 17 11 0 0 1265
2022 Library services 39 22 18 13 9 0 0 30
2022 Legal services 0 50 13 14 12 0 11 15
2022 Administration and operations 21 29 28 11 11 0 0 250
2022 Human resources 13 32 22 17 15 0 1 90
2022 Financial management 18 38 23 12 9 0 0 65
2022 Procurement 24 37 11 23 5 0 0 35
2022 Real property 10 25 31 16 18 0 0 65
2022 Material management 27 0 48 8 8 0 9 10
2022 Information management 16 31 26 19 6 0 0 30
2022 Information technology 24 30 20 13 12 1 0 125
2022 Internal audit 24 36 21 5 6 0 9 15
2022 Evaluation 10 25 37 15 12 0 0 35
2022 Data sciences 13 35 20 9 20 0 2 55
2022 Policy 10 30 24 20 16 0 0 45
2022 Project management 14 30 26 15 13 1 1 170
2022 Other services to the public 16 31 24 17 9 2 0 50
2022 None of the above 19 31 21 12 14 1 2 170
2020 Client contact centre 16 36 27 16 5 0 0 35
2020 Compliance, inspection and enforcement 31 23 24 13 8 0 0 20
2020 Communications or public affairs 13 21 31 16 19 0 0 55
2020 Security 30 16 20 22 4 0 8 20
2020 Science and technology 18 31 26 16 9 0 0 1280
2020 Library services 21 34 28 14 3 0 0 30
2020 Administration and operations 30 25 28 11 6 0 0 235
2020 Human resources 15 33 25 16 10 0 1 105
2020 Financial management 39 20 24 9 8 0 0 65
2020 Procurement 39 15 25 15 7 0 0 20
2020 Real property 22 30 17 18 13 0 0 50
2020 Material management 24 47 22 7 0 0 0 15
2020 Information management 27 27 15 27 5 0 0 30
2020 Information technology 25 31 19 14 11 0 0 130
2020 Internal audit 25 26 25 24 0 0 0 10
2020 Evaluation 9 36 25 27 3 0 0 30
2020 Data sciences 22 27 25 16 9 0 0 35
2020 Policy 15 22 27 19 17 0 0 55
2020 Project management 18 23 26 18 14 0 0 155
2020 Other services to the public 21 34 23 12 10 0 0 55
2020 None of the above 16 36 27 12 8 0 1 130
2019 Client contact centre 32 31 20 6 11 0 0 35
2019 Compliance, inspection and enforcement 14 39 25 12 9 0 0 20
2019 Communications or public affairs 11 20 29 20 20 0 0 50
2019 Security 48 23 26 3 0 0 0 25
2019 Science and technology 20 30 28 14 7 0 0 1185
2019 Library services 21 23 29 22 5 0 0 40
2019 Legal services 0 25 28 37 10 0 0 10
2019 Administration and operations 28 28 24 8 11 1 0 230
2019 Human resources 10 22 29 24 15 0 0 90
2019 Financial management 23 34 24 17 2 0 0 70
2019 Procurement 10 26 26 30 9 0 0 20
2019 Real property 32 33 24 8 2 1 0 30
2019 Material management 28 51 17 3 0 0 0 15
2019 Information management 40 15 16 19 9 0 0 30
2019 Information technology 27 35 25 10 3 0 1 115
2019 Evaluation 7 32 36 3 17 4 0 25
2019 Data sciences 28 38 22 4 7 0 0 40
2019 Policy 5 24 33 20 17 0 0 35
2019 Project management 17 32 31 11 8 0 1 140
2019 Other services to the public 23 28 31 4 13 0 0 45
2019 None of the above 23 33 22 14 8 0 1 165

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 34 23 5 0 0 8 33 67 35
2024 Intelligence analysts 32 26 10 22 10 0 0 32 68 10
2024 Compliance, inspection and enforcement 19 42 26 6 7 0 0 19 81 15
2024 Communications or public affairs 23 27 28 11 11 0 0 23 77 55
2024 Security 41 38 9 7 0 0 5 43 57 15
2024 Science and technology 26 34 23 10 4 0 2 27 73 1255
2024 Library services 53 25 17 4 0 0 0 53 47 20
2024 Legal services 0 66 27 0 0 0 7 0 100 10
2024 Administration and operations 35 28 17 11 6 1 3 36 64 240
2024 Human resources 19 36 18 15 10 0 2 19 81 105
2024 Financial management 39 34 16 7 1 0 3 40 60 70
2024 Procurement 18 20 29 20 13 0 0 18 82 35
2024 Real property 27 40 16 4 4 0 8 29 71 60
2024 Information management 28 33 25 5 0 0 9 30 70 20
2024 Information technology 36 32 16 8 6 1 1 36 64 155
2024 Evaluation 31 16 29 9 12 0 4 32 68 25
2024 Data sciences 42 29 11 10 8 0 0 42 58 40
2024 Policy 20 37 14 11 19 0 0 20 80 50
2024 Project management 31 32 18 12 6 0 0 31 69 155
2024 Other services to the public 33 26 23 10 5 2 1 34 66 65
2024 None of the above 30 30 18 11 8 1 2 31 69 175
2022 Client contact centre 32 38 21 2 0 0 7 45
2022 Compliance, inspection and enforcement 22 18 30 20 6 0 5 15
2022 Communications or public affairs 14 26 35 19 7 0 0 45
2022 Security 33 28 15 6 4 0 14 20
2022 Science and technology 26 37 21 10 5 0 1 1260
2022 Library services 46 32 6 12 3 0 0 30
2022 Legal services 9 62 19 0 0 0 11 15
2022 Administration and operations 38 31 16 8 5 0 1 250
2022 Human resources 24 35 20 8 11 0 2 90
2022 Financial management 44 28 18 5 4 0 0 65
2022 Procurement 33 32 19 8 8 0 0 35
2022 Real property 24 37 17 14 3 0 4 65
2022 Material management 27 10 27 18 0 0 18 10
2022 Information management 35 26 27 6 6 0 0 30
2022 Information technology 38 32 18 6 5 1 1 125
2022 Internal audit 50 34 9 0 0 0 8 15
2022 Evaluation 17 37 25 10 7 0 3 35
2022 Data sciences 28 35 21 7 8 0 0 55
2022 Policy 16 23 29 13 18 0 0 45
2022 Project management 24 31 26 12 5 1 1 170
2022 Other services to the public 30 36 24 7 2 2 0 50
2022 None of the above 30 27 19 8 9 1 5 170
2020 Client contact centre 20 46 29 2 2 0 0 35
2020 Compliance, inspection and enforcement 55 19 21 5 0 0 0 20
2020 Communications or public affairs 10 32 19 21 15 2 0 55
2020 Security 59 12 12 8 0 0 8 20
2020 Science and technology 29 36 22 9 4 0 1 1275
2020 Library services 46 29 14 6 6 0 0 30
2020 Administration and operations 39 33 15 9 3 0 1 235
2020 Human resources 34 33 16 12 4 0 1 105
2020 Financial management 48 20 21 8 1 0 1 65
2020 Procurement 37 34 19 7 3 0 0 20
2020 Real property 40 35 15 7 3 0 0 50
2020 Material management 59 26 15 0 0 0 0 15
2020 Information management 47 15 19 15 5 0 0 30
2020 Information technology 39 30 15 8 7 0 2 130
2020 Internal audit 37 19 36 8 0 0 0 10
2020 Evaluation 32 38 21 9 0 0 0 30
2020 Data sciences 47 21 23 2 7 0 0 35
2020 Policy 23 19 31 14 14 0 0 55
2020 Project management 28 29 22 12 9 0 0 155
2020 Other services to the public 30 39 17 7 7 0 0 55
2020 None of the above 29 36 17 12 4 0 1 130
2019 Client contact centre 49 17 25 0 9 0 0 35
2019 Compliance, inspection and enforcement 15 42 18 13 0 0 12 20
2019 Communications or public affairs 13 28 23 17 19 0 0 50
2019 Security 63 16 18 4 0 0 0 25
2019 Science and technology 29 35 22 9 4 0 1 1185
2019 Library services 39 15 22 20 5 0 0 40
2019 Legal services 9 35 19 28 9 0 0 10
2019 Administration and operations 39 39 13 6 2 1 1 230
2019 Human resources 22 18 33 15 11 0 2 90
2019 Financial management 26 40 23 9 1 0 0 70
2019 Procurement 31 26 35 9 0 0 0 20
2019 Real property 26 44 23 4 2 1 0 30
2019 Material management 53 29 6 12 0 0 0 15
2019 Information management 48 30 8 11 3 0 0 30
2019 Information technology 40 30 19 3 3 0 3 110
2019 Evaluation 11 53 23 8 4 0 0 25
2019 Data sciences 46 27 21 7 0 0 0 40
2019 Policy 5 23 35 27 9 0 0 35
2019 Project management 20 40 22 10 8 0 0 135
2019 Other services to the public 23 37 25 9 6 0 0 45
2019 None of the above 29 33 20 9 7 0 1 160

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 39 13 16 11 0 3 18 82 35
2024 Intelligence analysts 31 19 27 0 23 0 0 31 69 10
2024 Compliance, inspection and enforcement 13 12 34 12 29 0 0 13 87 15
2024 Communications or public affairs 30 17 15 15 20 2 0 31 69 55
2024 Security 22 32 26 12 8 0 0 22 78 15
2024 Science and technology 17 22 24 19 16 1 2 18 82 1260
2024 Library services 31 31 11 13 13 0 0 31 69 25
2024 Legal services 24 16 27 25 8 0 0 24 76 10
2024 Administration and operations 24 27 18 17 11 1 2 25 75 240
2024 Human resources 21 22 22 16 14 2 4 23 77 105
2024 Financial management 36 25 24 9 3 0 4 37 63 70
2024 Procurement 18 12 15 32 23 0 0 18 82 35
2024 Real property 19 17 16 18 24 0 6 20 80 60
2024 Information management 10 44 9 15 21 0 0 10 90 20
2024 Information technology 24 23 24 13 16 0 1 24 76 155
2024 Evaluation 19 17 43 13 0 0 8 21 79 25
2024 Data sciences 20 27 22 15 17 0 0 20 80 35
2024 Policy 14 24 22 29 11 0 0 14 86 50
2024 Project management 22 25 20 19 11 3 1 23 77 155
2024 Other services to the public 30 19 21 12 15 3 0 31 69 65
2024 None of the above 25 20 20 14 16 2 3 26 74 175
2022 Client contact centre 21 19 33 16 7 0 4 45
2022 Compliance, inspection and enforcement 5 16 17 26 29 0 6 15
2022 Communications or public affairs 17 24 19 24 16 0 0 45
2022 Security 14 22 25 16 14 0 9 20
2022 Science and technology 14 22 27 18 19 0 1 1260
2022 Library services 42 24 23 9 3 0 0 30
2022 Legal services 27 6 22 14 12 8 11 15
2022 Administration and operations 25 25 20 16 12 1 1 250
2022 Human resources 26 17 23 13 18 1 2 90
2022 Financial management 26 36 11 12 11 0 4 60
2022 Procurement 25 32 11 24 5 0 2 35
2022 Real property 13 21 14 25 26 0 1 65
2022 Material management 19 8 10 37 17 0 9 10
2022 Information management 25 22 23 13 17 0 0 30
2022 Information technology 20 26 19 16 17 1 0 125
2022 Internal audit 41 12 25 5 10 0 8 15
2022 Evaluation 13 31 23 15 18 0 0 35
2022 Data sciences 23 20 24 9 18 2 5 55
2022 Policy 11 20 36 12 18 3 0 45
2022 Project management 15 23 25 17 17 1 1 170
2022 Other services to the public 18 27 22 17 15 2 0 50
2022 None of the above 20 28 18 10 19 2 2 170
2020 Client contact centre 18 32 30 16 5 0 0 35
2020 Compliance, inspection and enforcement 44 24 4 18 9 0 0 20
2020 Communications or public affairs 16 27 21 16 18 2 0 50
2020 Security 37 27 8 8 12 0 8 20
2020 Science and technology 23 26 23 16 11 0 1 1280
2020 Library services 41 20 21 17 0 0 0 30
2020 Administration and operations 31 28 19 15 5 1 2 235
2020 Human resources 34 31 12 17 4 0 1 100
2020 Financial management 45 20 21 8 3 0 4 65
2020 Procurement 34 26 18 18 3 0 0 20
2020 Real property 25 25 15 22 12 0 0 50
2020 Material management 22 42 17 19 0 0 0 15
2020 Information management 34 27 5 24 10 0 0 30
2020 Information technology 18 26 21 17 17 1 0 130
2020 Internal audit 9 9 58 9 16 0 0 10
2020 Evaluation 29 25 32 12 3 0 0 30
2020 Data sciences 38 21 21 10 10 0 0 35
2020 Policy 22 23 31 10 14 0 0 55
2020 Project management 25 23 23 14 15 1 0 155
2020 Other services to the public 35 22 12 21 10 0 0 55
2020 None of the above 23 27 21 17 11 1 1 130
2019 Client contact centre 26 27 21 19 7 0 0 35
2019 Compliance, inspection and enforcement 23 18 21 23 9 0 7 20
2019 Communications or public affairs 15 22 21 16 27 0 0 50
2019 Security 56 19 8 10 7 0 0 25
2019 Science and technology 20 25 25 16 12 1 0 1185
2019 Library services 20 23 17 18 23 0 0 40
2019 Legal services 0 25 20 47 9 0 0 10
2019 Administration and operations 24 31 23 10 12 0 0 230
2019 Human resources 23 19 26 17 12 2 0 90
2019 Financial management 28 30 23 15 4 0 1 70
2019 Procurement 9 32 9 34 17 0 0 20
2019 Real property 32 15 31 16 6 0 0 25
2019 Material management 22 33 14 17 14 0 0 15
2019 Information management 28 21 10 19 22 0 0 30
2019 Information technology 24 32 20 12 10 1 1 110
2019 Evaluation 28 17 26 16 13 0 0 25
2019 Data sciences 40 25 20 5 9 2 0 40
2019 Policy 12 26 29 15 18 0 0 35
2019 Project management 18 25 25 20 12 0 1 140
2019 Other services to the public 25 32 20 15 9 0 0 45
2019 None of the above 24 27 23 11 15 0 1 165

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 38 5 0 2 3 11 47 53 35
2024 Intelligence analysts 50 40 10 0 0 0 0 50 50 10
2024 Compliance, inspection and enforcement 68 15 11 6 0 0 0 68 32 15
2024 Communications or public affairs 48 19 15 8 3 0 7 52 48 55
2024 Security 63 12 4 13 0 0 9 69 31 15
2024 Science and technology 41 29 14 8 4 0 4 42 58 1260
2024 Library services 63 15 4 0 9 8 0 69 31 25
2024 Legal services 33 35 17 8 0 0 7 35 65 10
2024 Administration and operations 51 21 8 9 5 1 6 55 45 240
2024 Human resources 43 22 12 10 5 0 9 47 53 105
2024 Financial management 53 28 7 8 1 0 3 55 45 65
2024 Procurement 34 22 16 2 17 0 8 37 63 35
2024 Real property 52 24 6 6 3 0 9 57 43 60
2024 Information management 50 11 0 9 0 9 20 71 29 20
2024 Information technology 60 18 9 5 3 1 4 63 37 155
2024 Evaluation 41 42 9 0 4 0 4 43 57 25
2024 Data sciences 48 29 8 11 4 0 0 48 52 40
2024 Policy 32 28 26 9 1 0 3 33 67 50
2024 Project management 46 24 16 5 4 0 5 49 51 155
2024 Other services to the public 39 28 17 6 6 2 2 40 60 65
2024 None of the above 41 28 13 6 7 1 4 43 57 175
2022 Client contact centre 43 21 24 0 2 0 10 45
2022 Compliance, inspection and enforcement 39 26 19 11 4 0 0 15
2022 Communications or public affairs 32 31 21 5 11 0 0 45
2022 Security 47 24 9 0 0 0 19 20
2022 Science and technology 37 33 14 7 5 0 4 1265
2022 Library services 64 9 12 0 6 0 9 30
2022 Legal services 41 23 7 7 12 0 11 15
2022 Administration and operations 49 21 17 4 5 0 4 250
2022 Human resources 47 23 8 10 3 2 7 90
2022 Financial management 48 29 15 3 3 2 0 65
2022 Procurement 48 27 15 0 0 0 10 35
2022 Real property 50 23 12 4 9 0 3 65
2022 Material management 44 29 10 0 8 0 9 10
2022 Information management 56 17 17 10 0 0 0 30
2022 Information technology 59 23 9 5 1 1 2 130
2022 Internal audit 55 27 5 5 0 0 8 15
2022 Evaluation 26 28 29 9 8 0 0 35
2022 Data sciences 31 32 21 4 8 2 1 55
2022 Policy 18 24 22 16 16 0 4 45
2022 Project management 37 27 18 9 5 1 3 170
2022 Other services to the public 42 25 21 7 4 0 0 50
2022 None of the above 46 26 7 4 10 1 6 170
2020 Client contact centre 43 32 6 11 5 0 2 35
2020 Compliance, inspection and enforcement 50 38 4 4 4 0 0 20
2020 Communications or public affairs 22 33 22 10 12 0 0 55
2020 Security 41 26 8 13 4 0 8 20
2020 Science and technology 38 31 16 8 5 0 1 1280
2020 Library services 60 23 6 5 0 0 5 30
2020 Administration and operations 48 21 16 6 5 0 3 235
2020 Human resources 47 23 12 9 4 0 4 105
2020 Financial management 53 26 13 3 1 0 4 65
2020 Procurement 47 39 4 7 4 0 0 20
2020 Real property 57 26 14 4 0 0 0 50
2020 Material management 70 30 0 0 0 0 0 15
2020 Information management 54 21 13 5 3 0 5 30
2020 Information technology 45 28 12 12 2 0 2 130
2020 Internal audit 37 37 18 8 0 0 0 10
2020 Evaluation 38 31 19 9 3 0 0 30
2020 Data sciences 43 26 19 7 5 0 0 35
2020 Policy 25 20 31 9 16 0 0 55
2020 Project management 34 29 17 10 8 0 1 155
2020 Other services to the public 36 37 8 8 10 0 0 55
2020 None of the above 37 30 16 12 4 0 2 130
2019 Client contact centre 49 17 17 10 5 0 2 35
2019 Compliance, inspection and enforcement 49 20 4 14 4 0 7 20
2019 Communications or public affairs 44 26 5 5 17 0 2 50
2019 Security 75 16 9 0 0 0 0 25
2019 Science and technology 42 31 14 7 4 0 2 1180
2019 Library services 42 21 13 11 5 3 5 35
2019 Legal services 25 38 19 9 10 0 0 10
2019 Administration and operations 55 21 11 4 3 1 5 230
2019 Human resources 43 22 20 3 6 0 5 90
2019 Financial management 45 31 16 4 1 0 4 70
2019 Procurement 57 22 13 4 0 0 4 20
2019 Real property 56 36 2 4 0 0 1 30
2019 Material management 67 24 0 0 0 0 9 15
2019 Information management 67 17 3 6 3 0 5 30
2019 Information technology 56 30 9 3 0 0 3 115
2019 Evaluation 42 30 8 12 4 0 4 25
2019 Data sciences 53 25 15 4 2 0 0 40
2019 Policy 18 28 33 9 12 0 0 30
2019 Project management 43 26 18 8 3 0 2 135
2019 Other services to the public 41 31 17 7 4 0 0 45
2019 None of the above 47 31 13 4 4 0 2 165

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 40 15 5 0 0 3 37 63 35
2024 Intelligence analysts 32 40 0 19 9 0 0 32 68 10
2024 Compliance, inspection and enforcement 47 25 5 12 11 0 0 47 53 15
2024 Communications or public affairs 23 38 17 11 10 0 2 23 77 55
2024 Security 50 4 24 14 9 0 0 50 50 15
2024 Science and technology 33 30 20 9 7 0 1 33 67 1260
2024 Library services 23 41 4 13 15 4 0 24 76 25
2024 Legal services 14 17 42 8 18 0 0 14 86 10
2024 Administration and operations 34 25 22 8 11 0 0 34 66 240
2024 Human resources 22 25 24 11 16 1 0 22 78 105
2024 Financial management 39 32 17 6 4 1 0 39 61 70
2024 Procurement 31 28 16 13 12 0 0 31 69 35
2024 Real property 43 36 13 4 3 0 1 44 56 60
2024 Information management 41 22 22 6 10 0 0 41 59 15
2024 Information technology 41 25 11 10 12 0 1 42 58 155
2024 Evaluation 32 37 19 3 8 0 0 32 68 25
2024 Data sciences 36 25 14 12 14 0 0 36 64 40
2024 Policy 15 28 34 11 12 0 0 15 85 50
2024 Project management 30 31 16 13 10 0 0 30 70 155
2024 Other services to the public 34 27 27 4 7 0 2 34 66 60
2024 None of the above 27 26 20 11 14 1 1 28 72 180
2022 Client contact centre 36 31 23 7 3 0 0 45
2022 Compliance, inspection and enforcement 39 20 18 18 4 0 0 15
2022 Communications or public affairs 39 29 7 14 12 0 0 45
2022 Security 44 33 9 9 0 0 5 20
2022 Science and technology 30 34 21 9 6 0 0 1270
2022 Library services 46 18 18 12 6 0 0 30
2022 Legal services 21 24 13 25 6 0 11 15
2022 Administration and operations 41 28 14 9 6 0 1 250
2022 Human resources 38 35 9 8 9 0 1 90
2022 Financial management 43 31 17 5 3 0 0 60
2022 Procurement 48 28 13 3 6 0 2 35
2022 Real property 36 24 25 9 7 0 0 65
2022 Material management 46 15 22 0 0 8 9 10
2022 Information management 37 33 0 17 13 0 0 30
2022 Information technology 44 25 14 10 4 1 1 130
2022 Internal audit 42 19 16 5 10 0 8 15
2022 Evaluation 25 26 32 10 7 0 0 35
2022 Data sciences 28 23 21 17 11 0 0 55
2022 Policy 26 22 16 12 24 0 0 45
2022 Project management 31 31 19 11 7 1 1 170
2022 Other services to the public 33 30 19 12 5 0 0 50
2022 None of the above 37 24 19 8 9 1 3 170
2020 Client contact centre 34 36 9 7 14 0 0 35
2020 Compliance, inspection and enforcement 36 34 22 8 0 0 0 20
2020 Communications or public affairs 34 25 15 10 16 0 0 55
2020 Security 29 34 20 12 4 0 0 20
2020 Science and technology 27 32 20 12 8 0 0 1280
2020 Library services 36 38 9 14 3 0 0 30
2020 Administration and operations 34 27 23 9 7 0 1 235
2020 Human resources 34 29 17 13 7 0 0 100
2020 Financial management 43 34 13 4 5 0 0 65
2020 Procurement 37 31 7 18 3 0 3 20
2020 Real property 39 33 21 7 0 0 0 50
2020 Material management 70 19 11 0 0 0 0 15
2020 Information management 37 19 20 19 5 0 0 30
2020 Information technology 31 33 22 8 5 1 0 130
2020 Internal audit 27 19 27 27 0 0 0 10
2020 Evaluation 19 12 38 30 0 0 0 30
2020 Data sciences 24 41 14 11 9 0 0 35
2020 Policy 20 22 17 19 22 0 0 55
2020 Project management 26 28 22 11 13 1 0 155
2020 Other services to the public 28 34 17 17 3 0 0 55
2020 None of the above 27 25 22 14 9 1 2 130
2019 Client contact centre 37 31 18 9 4 0 0 35
2019 Compliance, inspection and enforcement 16 51 17 8 8 0 0 20
2019 Communications or public affairs 28 32 12 7 19 0 2 50
2019 Security 75 18 3 0 0 0 4 25
2019 Science and technology 32 34 20 8 6 0 0 1185
2019 Library services 38 24 18 15 5 0 0 40
2019 Legal services 25 28 28 0 19 0 0 10
2019 Administration and operations 46 28 13 8 5 1 1 230
2019 Human resources 31 26 21 11 9 0 2 90
2019 Financial management 44 21 25 7 2 0 0 70
2019 Procurement 40 18 21 17 0 0 4 20
2019 Real property 47 29 18 4 0 0 1 30
2019 Material management 36 28 32 4 0 0 0 15
2019 Information management 57 18 16 3 6 0 0 30
2019 Information technology 41 31 13 8 4 1 1 115
2019 Evaluation 8 41 21 17 8 0 4 25
2019 Data sciences 40 37 12 5 7 0 0 40
2019 Policy 9 25 27 18 17 0 3 35
2019 Project management 34 28 24 8 5 0 1 140
2019 Other services to the public 21 35 30 6 8 0 0 45
2019 None of the above 44 30 12 8 6 0 0 165

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 33 15 5 8 0 5 35 65 35
2024 Intelligence analysts 45 10 26 0 19 0 0 45 55 10
2024 Compliance, inspection and enforcement 35 36 29 0 0 0 0 35 65 15
2024 Communications or public affairs 29 25 19 13 12 0 2 29 71 55
2024 Security 41 35 20 0 0 5 0 43 57 15
2024 Science and technology 28 33 22 10 6 1 1 28 72 1260
2024 Library services 36 33 19 13 0 0 0 36 64 25
2024 Legal services 33 33 26 8 0 0 0 33 67 10
2024 Administration and operations 40 28 18 6 5 1 1 41 59 240
2024 Human resources 35 28 15 12 3 3 5 38 62 105
2024 Financial management 57 30 12 0 0 0 1 58 42 70
2024 Procurement 50 14 24 7 6 0 0 50 50 35
2024 Real property 50 29 11 6 3 0 1 51 49 60
2024 Information management 13 49 21 12 0 0 5 14 86 20
2024 Information technology 39 27 17 7 6 1 2 40 60 155
2024 Evaluation 31 30 23 0 12 0 4 33 67 25
2024 Data sciences 30 37 21 6 6 0 0 30 70 40
2024 Policy 38 23 12 9 16 0 2 39 61 50
2024 Project management 34 34 15 12 3 1 1 35 65 155
2024 Other services to the public 41 28 12 10 5 2 3 43 57 65
2024 None of the above 34 29 17 5 11 2 1 35 65 180
2022 Client contact centre 49 36 10 5 0 0 0 45
2022 Compliance, inspection and enforcement 29 23 19 19 6 0 5 15
2022 Communications or public affairs 23 46 24 5 2 0 0 45
2022 Security 40 25 10 10 4 0 11 20
2022 Science and technology 30 33 19 10 7 0 1 1265
2022 Library services 31 26 21 10 3 6 3 30
2022 Legal services 37 39 6 7 0 0 11 15
2022 Administration and operations 41 32 17 6 2 1 1 250
2022 Human resources 45 20 24 3 3 2 3 90
2022 Financial management 49 31 12 3 2 1 2 65
2022 Procurement 30 28 23 6 7 2 4 35
2022 Real property 28 45 11 7 9 0 0 65
2022 Material management 36 17 28 10 8 0 0 10
2022 Information management 25 49 13 10 4 0 0 30
2022 Information technology 40 32 14 9 4 2 0 125
2022 Internal audit 56 27 9 0 0 0 8 15
2022 Evaluation 25 29 26 5 15 0 0 35
2022 Data sciences 33 36 10 8 14 0 0 55
2022 Policy 34 29 28 3 7 0 0 45
2022 Project management 28 33 19 12 6 1 1 170
2022 Other services to the public 42 27 16 6 7 2 0 50
2022 None of the above 25 30 24 10 4 3 3 170
2020 Client contact centre 37 39 16 2 0 0 7 35
2020 Compliance, inspection and enforcement 44 33 15 9 0 0 0 20
2020 Communications or public affairs 36 30 25 7 2 1 0 55
2020 Security 49 35 4 4 0 0 8 20
2020 Science and technology 30 39 18 9 3 1 1 1280
2020 Library services 36 33 25 3 3 0 0 30
2020 Administration and operations 47 27 12 8 2 1 3 235
2020 Human resources 56 21 16 3 0 1 3 105
2020 Financial management 54 32 13 0 1 0 0 65
2020 Procurement 44 20 13 19 0 0 3 20
2020 Real property 31 38 12 7 6 2 4 50
2020 Material management 48 15 37 0 0 0 0 15
2020 Information management 37 42 17 3 2 0 0 30
2020 Information technology 35 30 18 9 5 1 3 130
2020 Internal audit 64 27 9 0 0 0 0 10
2020 Evaluation 35 34 25 3 3 0 0 30
2020 Data sciences 54 25 9 7 2 0 2 35
2020 Policy 33 36 21 7 2 0 2 55
2020 Project management 35 34 19 6 5 1 0 155
2020 Other services to the public 28 45 12 11 4 0 0 55
2020 None of the above 18 41 24 9 3 1 3 130
2019 Client contact centre 59 25 9 2 4 0 0 35
2019 Compliance, inspection and enforcement 19 55 17 0 9 0 0 20
2019 Communications or public affairs 21 38 23 9 9 0 0 50
2019 Security 74 23 4 0 0 0 0 25
2019 Science and technology 27 36 22 10 4 1 1 1185
2019 Library services 18 45 24 10 0 2 0 40
2019 Legal services 9 48 33 10 0 0 0 10
2019 Administration and operations 40 29 18 6 2 3 2 230
2019 Human resources 54 25 16 5 1 0 0 90
2019 Financial management 43 36 21 1 0 0 0 70
2019 Procurement 43 27 21 4 4 0 0 20
2019 Real property 25 23 47 2 2 0 0 30
2019 Material management 39 42 15 4 0 0 0 15
2019 Information management 34 40 8 14 3 0 0 30
2019 Information technology 34 30 25 9 1 1 0 115
2019 Evaluation 28 24 40 4 4 0 0 25
2019 Data sciences 42 26 23 2 4 0 2 40
2019 Policy 25 36 35 3 0 0 0 35
2019 Project management 22 33 30 9 5 0 1 140
2019 Other services to the public 26 31 24 10 7 2 0 45
2019 None of the above 39 28 21 7 4 0 1 160

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 35 2 17 3 0 2 41 59 35
2024 Intelligence analysts 32 17 27 10 13 0 0 32 68 10
2024 Compliance, inspection and enforcement 13 38 30 12 5 0 0 13 87 15
2024 Communications or public affairs 32 18 24 11 13 2 0 32 68 55
2024 Security 39 27 15 9 4 0 6 41 59 15
2024 Science and technology 22 33 23 11 9 0 2 22 78 1260
2024 Library services 24 32 36 8 0 0 0 24 76 25
2024 Legal services 33 32 35 0 0 0 0 33 67 10
2024 Administration and operations 29 31 19 11 8 1 0 29 71 240
2024 Human resources 23 39 18 10 9 0 2 23 77 105
2024 Financial management 45 35 13 5 1 0 0 45 55 70
2024 Procurement 19 28 22 17 11 0 3 19 81 35
2024 Real property 31 33 15 15 4 0 1 31 69 60
2024 Information management 23 42 23 7 5 0 0 23 77 20
2024 Information technology 28 33 17 13 9 0 0 28 72 155
2024 Evaluation 29 45 14 0 8 0 4 30 70 25
2024 Data sciences 28 27 19 15 10 0 0 28 72 40
2024 Policy 24 27 15 7 27 0 0 24 76 50
2024 Project management 26 32 25 8 8 1 0 26 74 155
2024 Other services to the public 36 29 15 11 8 0 0 36 64 65
2024 None of the above 29 23 21 13 13 1 1 30 70 180
2022 Client contact centre 36 42 16 6 0 0 0 45
2022 Compliance, inspection and enforcement 15 31 18 27 4 0 5 15
2022 Communications or public affairs 28 38 18 10 6 0 0 45
2022 Security 31 45 0 5 19 0 0 20
2022 Science and technology 20 33 24 12 9 1 1 1270
2022 Library services 40 12 33 9 0 3 3 30
2022 Legal services 38 38 13 0 0 0 11 15
2022 Administration and operations 31 30 22 12 4 1 1 250
2022 Human resources 30 36 18 13 3 0 0 90
2022 Financial management 41 33 14 3 5 0 5 65
2022 Procurement 33 32 20 5 7 0 2 35
2022 Real property 19 34 19 10 18 0 0 65
2022 Material management 18 27 20 18 8 0 9 10
2022 Information management 24 45 19 9 4 0 0 30
2022 Information technology 36 25 15 14 9 1 0 130
2022 Internal audit 35 27 26 4 0 0 8 15
2022 Evaluation 28 28 30 10 5 0 0 35
2022 Data sciences 32 22 26 13 8 0 0 55
2022 Policy 17 33 22 16 12 0 0 45
2022 Project management 19 30 29 14 7 1 1 170
2022 Other services to the public 32 39 15 6 7 2 0 50
2022 None of the above 22 34 17 17 7 1 3 170
2020 Client contact centre 29 53 16 2 0 0 0 35
2020 Compliance, inspection and enforcement 30 50 15 5 0 0 0 20
2020 Communications or public affairs 20 40 21 14 5 0 0 55
2020 Security 37 38 12 5 0 0 8 20
2020 Science and technology 25 37 22 10 4 1 1 1280
2020 Library services 16 39 25 17 3 0 0 30
2020 Administration and operations 33 34 21 7 2 1 2 235
2020 Human resources 43 34 14 9 1 0 0 105
2020 Financial management 39 39 14 5 1 0 1 65
2020 Procurement 36 38 7 16 0 0 4 20
2020 Real property 26 32 17 17 6 1 1 50
2020 Material management 31 51 18 0 0 0 0 15
2020 Information management 30 36 25 4 5 0 0 30
2020 Information technology 26 31 22 12 8 0 1 130
2020 Internal audit 27 54 9 0 9 0 0 10
2020 Evaluation 27 32 21 21 0 0 0 30
2020 Data sciences 53 36 2 7 2 0 0 35
2020 Policy 12 40 33 9 7 0 0 55
2020 Project management 26 35 23 12 4 0 1 155
2020 Other services to the public 35 31 16 13 3 0 2 55
2020 None of the above 20 37 27 10 4 1 1 130
2019 Client contact centre 51 32 7 4 6 0 0 35
2019 Compliance, inspection and enforcement 26 27 25 9 9 0 4 20
2019 Communications or public affairs 17 22 26 26 7 2 0 50
2019 Security 56 23 18 0 3 0 0 25
2019 Science and technology 20 33 24 15 6 1 0 1185
2019 Library services 19 29 22 22 7 0 0 40
2019 Legal services 0 35 56 9 0 0 0 10
2019 Administration and operations 27 32 25 8 4 2 2 230
2019 Human resources 26 33 26 11 3 0 0 90
2019 Financial management 35 39 19 4 2 0 0 70
2019 Procurement 21 49 21 4 4 0 0 20
2019 Real property 28 23 35 12 2 0 0 30
2019 Material management 28 47 24 0 0 0 0 15
2019 Information management 32 29 20 14 6 0 0 30
2019 Information technology 33 29 22 11 4 0 1 115
2019 Evaluation 4 36 44 17 0 0 0 25
2019 Data sciences 33 34 17 4 9 0 2 40
2019 Policy 19 21 39 15 6 0 0 35
2019 Project management 15 36 26 17 6 0 1 140
2019 Other services to the public 27 34 19 13 7 0 0 45
2019 None of the above 29 32 21 9 9 0 0 160

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 30 5 8 3 0 2 52 48 35
2024 Intelligence analysts 41 39 10 10 0 0 0 41 59 10
2024 Compliance, inspection and enforcement 19 38 18 7 18 0 0 19 81 15
2024 Communications or public affairs 31 27 18 10 11 2 0 32 68 55
2024 Security 32 13 39 11 0 5 0 34 66 15
2024 Science and technology 29 33 19 11 7 0 1 30 70 1260
2024 Library services 39 33 24 4 0 0 0 39 61 25
2024 Legal services 24 50 17 8 0 0 0 24 76 10
2024 Administration and operations 36 27 20 8 7 0 1 37 63 240
2024 Human resources 43 30 14 8 2 1 2 44 56 105
2024 Financial management 57 26 7 3 7 0 0 57 43 65
2024 Procurement 24 30 24 15 8 0 0 24 76 35
2024 Real property 40 36 11 7 4 0 1 40 60 60
2024 Information management 36 20 32 12 0 0 0 36 64 20
2024 Information technology 37 28 17 8 9 0 1 37 63 155
2024 Evaluation 36 34 16 6 8 0 0 36 64 25
2024 Data sciences 25 34 16 14 10 0 0 25 75 40
2024 Policy 15 29 26 14 16 0 0 15 85 50
2024 Project management 33 31 19 9 6 0 0 33 67 155
2024 Other services to the public 43 26 16 5 8 0 2 44 56 65
2024 None of the above 38 21 21 6 11 1 2 39 61 180
2022 Client contact centre 39 41 11 8 0 0 0 45
2022 Compliance, inspection and enforcement 21 37 13 12 12 0 5 15
2022 Communications or public affairs 36 47 9 5 3 0 0 45
2022 Security 45 15 11 14 10 0 6 20
2022 Science and technology 31 32 20 9 6 1 1 1265
2022 Library services 40 32 12 12 4 0 0 30
2022 Legal services 52 31 6 0 0 11 0 15
2022 Administration and operations 39 29 20 7 3 0 1 250
2022 Human resources 53 28 14 3 1 0 1 90
2022 Financial management 56 27 9 6 0 0 1 65
2022 Procurement 42 27 14 12 3 0 2 35
2022 Real property 28 28 27 9 9 0 0 65
2022 Material management 27 25 0 31 8 0 9 10
2022 Information management 29 34 24 9 4 0 0 30
2022 Information technology 40 28 17 10 5 1 0 130
2022 Internal audit 67 20 0 5 0 0 8 15
2022 Evaluation 33 39 15 8 5 0 0 35
2022 Data sciences 40 19 24 6 11 0 0 55
2022 Policy 27 30 27 7 9 0 0 45
2022 Project management 26 35 21 11 5 1 1 170
2022 Other services to the public 52 21 14 9 2 2 0 50
2022 None of the above 26 35 19 9 6 2 2 170
2020 Client contact centre 39 41 18 2 0 0 0 35
2020 Compliance, inspection and enforcement 45 38 8 10 0 0 0 20
2020 Communications or public affairs 30 38 18 7 7 0 0 55
2020 Security 47 29 9 5 0 0 9 20
2020 Science and technology 31 37 20 8 3 0 0 1280
2020 Library services 36 33 22 3 6 0 0 30
2020 Administration and operations 47 27 13 8 2 0 3 235
2020 Human resources 53 33 10 1 1 0 2 105
2020 Financial management 54 23 16 3 4 0 1 65
2020 Procurement 46 18 15 14 3 0 3 20
2020 Real property 30 33 14 13 9 0 1 50
2020 Material management 63 19 11 7 0 0 0 15
2020 Information management 32 27 29 10 2 0 0 30
2020 Information technology 33 26 25 8 7 0 0 130
2020 Internal audit 54 18 19 9 0 0 0 10
2020 Evaluation 38 31 18 12 0 0 0 30
2020 Data sciences 39 49 7 2 2 0 0 35
2020 Policy 22 37 28 8 3 0 2 55
2020 Project management 31 36 19 11 3 0 1 155
2020 Other services to the public 41 32 12 12 3 0 0 55
2020 None of the above 25 45 13 16 1 0 0 130
2019 Client contact centre 48 32 14 2 4 0 0 35
2019 Compliance, inspection and enforcement 26 20 21 13 9 0 12 20
2019 Communications or public affairs 29 18 18 27 7 0 0 50
2019 Security 52 29 19 0 0 0 0 25
2019 Science and technology 26 34 22 12 5 0 0 1185
2019 Library services 36 30 17 12 5 0 0 40
2019 Legal services 18 48 25 9 0 0 0 10
2019 Administration and operations 38 30 16 7 6 1 2 230
2019 Human resources 43 37 11 8 0 0 1 90
2019 Financial management 40 35 15 7 1 0 1 70
2019 Procurement 35 36 26 4 0 0 0 20
2019 Real property 38 33 26 2 0 0 1 30
2019 Material management 40 35 11 15 0 0 0 15
2019 Information management 28 32 26 5 9 0 0 30
2019 Information technology 39 26 18 13 3 0 2 115
2019 Evaluation 8 40 44 4 4 0 0 25
2019 Data sciences 30 25 38 2 4 0 0 40
2019 Policy 37 28 17 9 9 0 0 35
2019 Project management 23 31 26 14 6 0 1 135
2019 Other services to the public 28 46 13 9 4 0 0 45
2019 None of the above 41 27 13 11 8 0 1 160

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 6 17 4 9 0 5 63 37 35
2024 Intelligence analysts 51 49 0 0 0 0 0 51 49 10
2024 Compliance, inspection and enforcement 66 21 13 0 0 0 0 66 34 15
2024 Communications or public affairs 50 19 13 6 12 0 0 50 50 55
2024 Security 50 32 14 0 4 0 0 50 50 15
2024 Science and technology 38 27 16 10 8 0 1 39 61 1260
2024 Library services 44 29 16 0 10 0 0 44 56 20
2024 Legal services 40 52 8 0 0 0 0 40 60 10
2024 Administration and operations 48 27 13 8 3 1 1 49 51 240
2024 Human resources 50 20 17 3 4 1 4 53 47 105
2024 Financial management 56 26 10 3 3 0 1 57 43 70
2024 Procurement 45 12 14 14 14 0 0 45 55 35
2024 Real property 55 18 11 6 10 0 0 55 45 60
2024 Information management 29 36 29 7 0 0 0 29 71 20
2024 Information technology 47 22 17 5 8 0 1 47 53 155
2024 Evaluation 40 31 19 3 4 0 4 41 59 25
2024 Data sciences 51 17 11 9 10 2 0 53 47 40
2024 Policy 57 15 11 3 15 0 0 57 43 50
2024 Project management 45 25 13 12 4 1 0 45 55 155
2024 Other services to the public 50 16 13 14 5 0 2 51 49 65
2024 None of the above 40 21 18 7 11 2 1 41 59 175
2022 Client contact centre 65 14 9 6 4 2 0 45
2022 Compliance, inspection and enforcement 49 28 12 6 0 0 5 15
2022 Communications or public affairs 47 34 14 3 2 0 0 45
2022 Security 51 30 14 5 0 0 0 20
2022 Science and technology 38 29 15 9 8 1 0 1265
2022 Library services 41 40 9 9 0 0 0 30
2022 Legal services 39 36 7 6 0 0 11 15
2022 Administration and operations 51 22 16 6 4 0 2 250
2022 Human resources 53 21 15 7 3 0 0 90
2022 Financial management 58 26 6 5 3 0 1 65
2022 Procurement 40 32 14 5 9 0 0 35
2022 Real property 36 26 19 4 15 0 1 65
2022 Material management 35 47 0 0 18 0 0 10
2022 Information management 42 45 6 7 0 0 0 30
2022 Information technology 45 24 21 5 4 1 0 130
2022 Internal audit 64 23 5 0 0 0 8 15
2022 Evaluation 41 28 13 10 5 0 4 35
2022 Data sciences 39 26 19 6 9 0 0 55
2022 Policy 48 28 17 7 0 0 0 45
2022 Project management 36 27 15 13 7 1 1 170
2022 Other services to the public 43 38 7 6 2 2 2 50
2022 None of the above 41 31 9 7 10 2 2 170
2020 Client contact centre 43 32 9 11 0 0 4 35
2020 Compliance, inspection and enforcement 45 42 13 0 0 0 0 20
2020 Communications or public affairs 53 28 12 2 5 0 0 55
2020 Security 57 34 0 0 0 0 9 15
2020 Science and technology 41 32 14 8 5 0 0 1280
2020 Library services 33 36 22 9 0 0 0 30
2020 Administration and operations 50 25 10 8 4 1 3 230
2020 Human resources 57 30 7 3 0 0 3 100
2020 Financial management 68 16 13 1 1 0 0 65
2020 Procurement 44 19 18 7 11 0 0 20
2020 Real property 28 26 24 7 13 0 1 50
2020 Material management 48 34 7 11 0 0 0 15
2020 Information management 62 10 21 5 3 0 0 30
2020 Information technology 47 27 13 7 6 0 0 130
2020 Internal audit 64 28 8 0 0 0 0 10
2020 Evaluation 49 30 13 9 0 0 0 30
2020 Data sciences 57 22 9 7 5 0 0 35
2020 Policy 47 36 9 5 3 0 0 55
2020 Project management 48 22 14 6 7 0 2 155
2020 Other services to the public 43 26 17 5 8 0 0 55
2020 None of the above 38 29 13 11 7 0 1 130
2019 Client contact centre 43 32 19 0 6 0 0 35
2019 Compliance, inspection and enforcement 31 45 8 9 0 0 7 20
2019 Communications or public affairs 29 36 10 16 9 0 0 50
2019 Security 67 20 10 3 0 0 0 25
2019 Science and technology 39 28 16 9 6 1 0 1180
2019 Library services 32 41 22 2 0 2 0 40
2019 Legal services 38 44 19 0 0 0 0 10
2019 Administration and operations 45 26 12 7 7 2 1 230
2019 Human resources 50 26 14 7 2 0 1 90
2019 Financial management 54 24 17 2 1 0 1 70
2019 Procurement 30 26 23 13 9 0 0 20
2019 Real property 30 38 16 10 5 0 1 30
2019 Material management 46 21 18 14 0 0 0 15
2019 Information management 36 39 8 7 10 0 0 30
2019 Information technology 49 28 12 7 3 0 2 115
2019 Evaluation 43 40 8 0 8 0 0 25
2019 Data sciences 46 27 14 7 7 0 0 40
2019 Policy 55 34 8 3 0 0 0 35
2019 Project management 37 25 17 13 6 1 1 140
2019 Other services to the public 40 23 22 9 6 0 0 45
2019 None of the above 46 22 11 8 10 0 2 160

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 16 3 10 0 0 8 68 32 35
2024 Intelligence analysts 40 29 18 0 13 0 0 40 60 10
2024 Compliance, inspection and enforcement 48 23 17 7 5 0 0 48 52 15
2024 Communications or public affairs 58 17 13 2 10 0 0 58 42 55
2024 Security 61 13 5 17 4 0 0 61 39 15
2024 Science and technology 48 26 13 7 4 0 1 49 51 1260
2024 Library services 40 41 7 4 4 4 0 42 58 25
2024 Legal services 58 34 8 0 0 0 0 58 42 10
2024 Administration and operations 50 29 12 5 3 0 2 51 49 240
2024 Human resources 63 17 12 2 2 0 4 65 35 105
2024 Financial management 70 14 13 1 0 0 1 71 29 70
2024 Procurement 64 19 12 3 2 0 0 64 36 35
2024 Real property 52 29 12 5 1 0 1 53 47 60
2024 Information management 45 26 26 0 4 0 0 45 55 20
2024 Information technology 59 22 12 0 5 0 2 60 40 155
2024 Evaluation 41 31 18 10 0 0 0 41 59 25
2024 Data sciences 41 23 22 7 6 2 0 42 58 40
2024 Policy 56 24 10 6 4 0 0 56 44 50
2024 Project management 58 16 16 7 2 1 1 59 41 155
2024 Other services to the public 53 23 9 6 6 0 2 54 46 65
2024 None of the above 53 23 10 4 7 2 1 54 46 180
2022 Client contact centre 30 50 12 8 0 0 0 45
2022 Compliance, inspection and enforcement 36 35 14 6 4 0 5 15
2022 Communications or public affairs 38 27 29 0 4 0 2 45
2022 Security 55 17 15 13 0 0 0 20
2022 Science and technology 42 32 15 6 4 0 1 1260
2022 Library services 56 35 9 0 0 0 0 30
2022 Legal services 34 33 16 6 0 0 11 15
2022 Administration and operations 55 20 10 7 5 1 1 250
2022 Human resources 65 22 7 3 2 0 0 90
2022 Financial management 66 18 8 4 2 0 3 65
2022 Procurement 53 26 18 0 3 0 0 35
2022 Real property 41 23 23 7 4 1 0 65
2022 Material management 35 39 0 9 8 0 9 10
2022 Information management 42 33 18 8 0 0 0 30
2022 Information technology 58 22 9 3 8 1 0 125
2022 Internal audit 57 23 5 7 0 0 8 15
2022 Evaluation 41 29 25 3 3 0 0 35
2022 Data sciences 40 32 19 2 7 0 0 55
2022 Policy 54 22 19 2 2 0 0 45
2022 Project management 43 26 15 8 5 1 1 170
2022 Other services to the public 38 27 18 10 5 2 0 50
2022 None of the above 46 25 12 6 8 1 3 170
2020 Client contact centre 30 20 35 9 2 0 4 35
2020 Compliance, inspection and enforcement 40 33 22 5 0 0 0 20
2020 Communications or public affairs 22 38 22 14 3 0 0 55
2020 Security 13 38 37 0 4 0 8 20
2020 Science and technology 25 33 25 12 4 0 0 1280
2020 Library services 30 34 22 12 3 0 0 30
2020 Administration and operations 34 32 15 12 4 1 1 235
2020 Human resources 39 40 13 8 1 0 0 100
2020 Financial management 41 37 10 8 4 0 0 65
2020 Procurement 51 7 27 11 3 0 0 20
2020 Real property 41 28 10 13 7 0 1 50
2020 Material management 24 47 17 7 5 0 0 15
2020 Information management 39 37 18 3 3 0 0 30
2020 Information technology 27 38 20 8 6 0 0 130
2020 Internal audit 41 0 34 16 9 0 0 10
2020 Evaluation 19 27 36 15 3 0 0 30
2020 Data sciences 49 19 25 7 0 0 0 35
2020 Policy 25 44 21 7 3 0 0 55
2020 Project management 32 24 25 13 6 0 0 155
2020 Other services to the public 25 36 18 14 7 0 0 55
2020 None of the above 31 33 21 11 4 0 0 130

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 42 19 6 0 0 8 28 72 35
2024 Intelligence analysts 50 0 18 19 13 0 0 50 50 10
2024 Compliance, inspection and enforcement 25 34 21 19 0 0 0 25 75 15
2024 Communications or public affairs 37 40 12 7 3 2 0 37 63 55
2024 Security 63 11 18 4 5 0 0 63 37 15
2024 Science and technology 34 35 18 7 4 0 2 35 65 1255
2024 Library services 35 40 19 6 0 0 0 35 65 25
2024 Legal services 32 25 43 0 0 0 0 32 68 10
2024 Administration and operations 33 32 21 8 4 1 1 34 66 240
2024 Human resources 22 32 27 10 7 1 1 23 77 105
2024 Financial management 46 28 22 3 1 0 0 46 54 70
2024 Procurement 36 30 18 5 11 0 0 36 64 30
2024 Real property 37 34 14 7 7 1 0 37 63 60
2024 Information management 29 44 26 0 0 0 0 29 71 15
2024 Information technology 50 23 14 6 6 1 1 50 50 155
2024 Evaluation 27 30 38 0 4 0 0 27 73 25
2024 Data sciences 35 39 20 2 4 0 0 35 65 40
2024 Policy 32 34 27 4 3 0 0 32 68 50
2024 Project management 37 32 19 10 1 1 0 38 62 155
2024 Other services to the public 29 31 18 16 5 0 0 29 71 65
2024 None of the above 37 24 19 10 7 1 2 38 62 180
2022 Client contact centre 36 36 18 7 2 0 0 45
2022 Compliance, inspection and enforcement 35 35 11 14 4 0 0 15
2022 Communications or public affairs 35 45 12 4 4 0 0 45
2022 Security 36 25 26 9 0 0 4 20
2022 Science and technology 32 37 18 8 3 0 1 1270
2022 Library services 35 40 22 0 3 0 0 30
2022 Legal services 36 33 7 13 0 11 0 15
2022 Administration and operations 34 34 18 10 2 1 1 250
2022 Human resources 36 20 23 15 3 3 0 90
2022 Financial management 53 26 15 3 0 0 3 65
2022 Procurement 39 31 23 7 0 0 0 35
2022 Real property 31 35 22 7 5 0 0 65
2022 Material management 34 39 9 0 8 10 0 10
2022 Information management 32 46 8 10 4 0 0 30
2022 Information technology 40 33 14 4 8 2 0 130
2022 Internal audit 53 28 11 0 0 0 8 15
2022 Evaluation 17 30 27 18 8 0 0 35
2022 Data sciences 44 31 13 5 6 2 0 55
2022 Policy 37 33 18 4 7 0 0 45
2022 Project management 30 32 21 11 4 1 1 170
2022 Other services to the public 26 31 19 14 8 2 0 50
2022 None of the above 39 31 16 4 4 2 3 170
2020 Client contact centre 39 29 20 9 2 0 0 35
2020 Compliance, inspection and enforcement 46 36 14 0 4 0 0 20
2020 Communications or public affairs 37 23 24 12 4 0 0 50
2020 Security 25 46 9 12 0 0 8 20
2020 Science and technology 33 38 18 8 3 0 0 1280
2020 Library services 39 17 36 8 0 0 0 30
2020 Administration and operations 34 31 19 10 3 1 1 230
2020 Human resources 35 37 15 8 2 1 2 105
2020 Financial management 42 37 9 10 1 0 0 65
2020 Procurement 38 34 10 10 8 0 0 20
2020 Real property 33 34 14 8 7 2 1 50
2020 Material management 31 58 11 0 0 0 0 15
2020 Information management 42 25 25 5 2 0 0 30
2020 Information technology 37 34 16 8 5 0 1 130
2020 Internal audit 37 36 19 8 0 0 0 10
2020 Evaluation 19 27 30 18 6 0 0 30
2020 Data sciences 49 34 7 5 5 0 0 35
2020 Policy 24 39 24 8 5 0 0 55
2020 Project management 27 34 17 10 10 2 0 155
2020 Other services to the public 32 25 19 16 9 0 0 55
2020 None of the above 27 38 16 15 3 0 1 130
2019 Client contact centre 36 42 13 4 6 0 0 35
2019 Compliance, inspection and enforcement 37 50 4 4 0 4 0 20
2019 Communications or public affairs 33 39 16 9 2 2 0 50
2019 Security 59 22 15 3 0 0 0 25
2019 Science and technology 36 37 16 6 3 0 1 1175
2019 Library services 39 16 22 12 5 2 2 40
2019 Legal services 20 34 37 10 0 0 0 10
2019 Administration and operations 37 31 18 7 5 1 1 230
2019 Human resources 35 23 24 13 3 0 1 90
2019 Financial management 45 30 19 4 2 0 0 70
2019 Procurement 26 27 30 17 0 0 0 20
2019 Real property 40 38 11 11 0 0 0 30
2019 Material management 50 32 18 0 0 0 0 15
2019 Information management 29 34 19 12 6 0 0 30
2019 Information technology 41 30 18 9 3 0 0 115
2019 Evaluation 26 32 20 21 0 0 0 25
2019 Data sciences 45 33 14 7 2 0 0 40
2019 Policy 34 27 23 12 3 0 0 35
2019 Project management 30 35 19 7 7 0 1 135
2019 Other services to the public 31 27 29 7 7 0 0 45
2019 None of the above 41 31 17 6 5 0 1 160

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 16 7 2 0 0 5 73 27 35
2024 Intelligence analysts 72 9 19 0 0 0 0 72 28 10
2024 Compliance, inspection and enforcement 66 17 10 0 7 0 0 66 34 15
2024 Communications or public affairs 50 19 7 18 7 0 0 50 50 55
2024 Security 41 7 26 12 9 0 5 43 57 15
2024 Science and technology 56 25 10 4 3 0 2 57 43 1255
2024 Library services 22 20 25 8 22 4 0 23 77 25
2024 Legal services 33 24 0 25 18 0 0 33 67 10
2024 Administration and operations 50 20 11 8 5 1 5 53 47 240
2024 Human resources 40 22 11 7 18 0 3 41 59 105
2024 Financial management 47 18 20 6 7 0 3 49 51 70
2024 Procurement 34 18 16 15 17 0 0 34 66 35
2024 Real property 66 19 7 0 5 0 2 68 32 60
2024 Information management 43 42 5 0 4 0 6 45 55 20
2024 Information technology 45 21 16 8 8 0 2 46 54 155
2024 Evaluation 45 20 11 11 4 4 4 49 51 25
2024 Data sciences 42 34 6 11 2 0 4 44 56 40
2024 Policy 41 33 12 8 7 0 0 41 59 50
2024 Project management 50 17 15 4 10 1 4 52 48 155
2024 Other services to the public 62 15 12 5 4 0 2 63 37 65
2024 None of the above 48 23 13 6 4 1 5 51 49 180
2022 Client contact centre 66 15 17 2 0 0 0 45
2022 Compliance, inspection and enforcement 57 26 0 6 7 0 5 15
2022 Communications or public affairs 59 31 2 2 4 0 2 45
2022 Security 39 46 0 5 0 0 10 20
2022 Science and technology 60 26 8 3 1 0 2 1265
2022 Library services 79 15 0 0 0 0 7 30
2022 Legal services 41 33 9 0 0 18 0 15
2022 Administration and operations 67 17 7 3 3 0 3 250
2022 Human resources 80 7 0 2 2 0 9 90
2022 Financial management 83 9 5 0 2 0 1 65
2022 Procurement 69 12 14 3 0 0 3 35
2022 Real property 53 26 13 1 5 0 1 65
2022 Material management 54 29 0 0 8 0 9 10
2022 Information management 53 37 3 0 6 0 0 30
2022 Information technology 75 11 5 3 4 1 1 130
2022 Internal audit 70 10 5 0 0 0 15 15
2022 Evaluation 54 20 7 0 5 8 4 35
2022 Data sciences 68 18 9 0 1 3 0 55
2022 Policy 70 14 11 0 0 0 5 45
2022 Project management 57 24 9 0 2 1 6 170
2022 Other services to the public 64 18 6 5 4 2 2 50
2022 None of the above 55 22 9 3 3 2 6 170
2020 Client contact centre 46 23 23 9 0 0 0 35
2020 Compliance, inspection and enforcement 50 34 16 0 0 0 0 20
2020 Communications or public affairs 46 31 17 5 2 0 0 50
2020 Security 67 9 15 0 0 0 8 20
2020 Science and technology 48 32 13 4 1 0 1 1275
2020 Library services 53 28 17 3 0 0 0 30
2020 Administration and operations 52 31 11 4 2 0 1 235
2020 Human resources 51 34 6 4 2 2 2 105
2020 Financial management 65 20 13 0 0 0 1 65
2020 Procurement 73 11 8 0 7 0 0 20
2020 Real property 55 20 21 3 0 0 1 50
2020 Material management 46 19 24 5 7 0 0 15
2020 Information management 56 22 22 0 0 0 0 30
2020 Information technology 57 28 7 6 2 1 0 130
2020 Internal audit 34 16 25 9 9 0 8 10
2020 Evaluation 34 32 26 0 0 0 9 30
2020 Data sciences 63 17 9 2 0 0 9 35
2020 Policy 45 26 15 3 3 0 7 55
2020 Project management 51 27 14 2 2 2 2 155
2020 Other services to the public 61 27 5 5 2 0 0 55
2020 None of the above 45 33 14 5 1 0 2 125
2019 Client contact centre 75 15 10 0 0 0 0 35
2019 Compliance, inspection and enforcement 63 24 4 4 0 0 4 20
2019 Communications or public affairs 53 36 2 3 4 2 0 50
2019 Security 74 11 15 0 0 0 0 25
2019 Science and technology 63 24 8 2 1 0 1 1180
2019 Library services 66 19 7 5 0 0 2 40
2019 Legal services 37 33 20 0 10 0 0 10
2019 Administration and operations 66 21 7 2 1 1 3 230
2019 Human resources 69 11 12 7 0 0 1 90
2019 Financial management 71 21 6 1 0 0 0 65
2019 Procurement 57 9 34 0 0 0 0 20
2019 Real property 78 20 3 0 0 0 0 25
2019 Material management 46 46 8 0 0 0 0 15
2019 Information management 57 33 8 0 2 0 0 30
2019 Information technology 58 29 5 2 2 0 4 115
2019 Evaluation 56 23 8 8 0 0 4 25
2019 Data sciences 59 26 6 7 2 0 0 40
2019 Policy 61 12 18 6 3 0 0 35
2019 Project management 64 20 12 0 3 0 1 140
2019 Other services to the public 66 16 13 6 0 0 0 45
2019 None of the above 55 23 13 4 2 0 3 160

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 39 6 2 0 0 5 50 50 35
2024 Intelligence analysts 31 23 36 9 0 0 0 31 69 10
2024 Compliance, inspection and enforcement 50 39 11 0 0 0 0 50 50 15
2024 Communications or public affairs 42 38 11 7 2 0 0 42 58 55
2024 Security 66 25 8 0 0 0 0 66 34 15
2024 Science and technology 34 34 18 7 6 0 1 34 66 1260
2024 Library services 31 48 11 6 4 0 0 31 69 25
2024 Legal services 16 68 8 0 8 0 0 16 84 10
2024 Administration and operations 51 32 10 4 1 1 1 52 48 240
2024 Human resources 43 32 11 4 9 0 2 43 57 105
2024 Financial management 55 27 10 3 3 0 2 56 44 70
2024 Procurement 60 18 12 11 0 0 0 60 40 35
2024 Real property 58 18 17 2 3 0 1 59 41 60
2024 Information management 41 28 31 0 0 0 0 41 59 20
2024 Information technology 47 26 15 6 4 0 1 48 52 155
2024 Evaluation 43 34 15 4 4 0 0 43 57 25
2024 Data sciences 33 16 28 12 11 0 0 33 67 40
2024 Policy 37 51 11 2 0 0 0 37 63 50
2024 Project management 44 35 12 5 4 1 1 44 56 155
2024 Other services to the public 44 17 22 8 9 0 0 44 56 65
2024 None of the above 43 26 19 5 4 1 1 44 56 180
2022 Client contact centre 43 38 15 2 2 0 0 45
2022 Compliance, inspection and enforcement 52 33 4 11 0 0 0 15
2022 Communications or public affairs 39 48 6 0 4 0 4 45
2022 Security 46 33 17 5 0 0 0 20
2022 Science and technology 38 33 18 6 4 0 1 1265
2022 Library services 53 24 23 0 0 0 0 30
2022 Legal services 23 59 7 0 0 0 11 15
2022 Administration and operations 47 33 14 2 2 0 2 250
2022 Human resources 43 34 16 3 0 0 3 90
2022 Financial management 68 18 11 4 0 0 0 65
2022 Procurement 60 27 6 7 0 0 0 35
2022 Real property 37 36 19 5 3 0 0 65
2022 Material management 56 17 10 8 0 0 9 10
2022 Information management 62 29 6 0 4 0 0 30
2022 Information technology 53 28 13 4 2 1 0 130
2022 Internal audit 43 29 16 5 0 0 8 15
2022 Evaluation 39 28 25 3 2 0 2 35
2022 Data sciences 46 30 16 3 6 0 0 55
2022 Policy 39 31 18 7 2 0 3 45
2022 Project management 37 38 16 4 4 1 1 170
2022 Other services to the public 36 41 4 9 7 2 2 50
2022 None of the above 36 37 12 6 5 1 3 170
2020 Client contact centre 31 50 16 2 0 0 0 35
2020 Compliance, inspection and enforcement 36 37 23 4 0 0 0 20
2020 Communications or public affairs 23 29 28 15 5 0 0 50
2020 Security 48 28 16 0 0 0 8 20
2020 Science and technology 27 38 23 8 3 0 0 1270
2020 Library services 31 39 15 15 0 0 0 30
2020 Administration and operations 35 39 17 6 4 0 0 230
2020 Human resources 32 43 14 4 7 0 1 105
2020 Financial management 39 37 13 7 4 0 0 65
2020 Procurement 53 29 14 0 3 0 0 20
2020 Real property 47 33 12 6 3 0 0 50
2020 Material management 59 37 0 5 0 0 0 15
2020 Information management 37 28 15 12 8 0 0 30
2020 Information technology 41 34 14 7 3 0 0 130
2020 Internal audit 17 25 42 9 0 0 8 10
2020 Evaluation 31 29 27 12 0 0 0 30
2020 Data sciences 36 24 26 8 0 0 6 35
2020 Policy 20 34 33 9 5 0 0 55
2020 Project management 26 39 20 9 7 0 1 155
2020 Other services to the public 33 46 12 5 4 0 0 55
2020 None of the above 31 37 13 13 6 0 0 130

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 17 0 0 0 0 10 82 18 35
2024 Intelligence analysts 72 17 0 0 0 10 0 81 19 10
2024 Compliance, inspection and enforcement 95 0 5 0 0 0 0 95 5 15
2024 Communications or public affairs 74 7 6 3 2 0 8 81 19 55
2024 Security 87 4 0 0 4 0 5 92 8 15
2024 Science and technology 77 9 2 1 0 1 10 87 13 1260
2024 Library services 86 9 0 0 0 0 5 90 10 25
2024 Legal services 65 27 0 0 8 0 0 65 35 10
2024 Administration and operations 81 7 4 1 1 0 6 86 14 240
2024 Human resources 70 7 2 2 2 1 16 84 16 105
2024 Financial management 82 11 0 0 0 0 8 89 11 70
2024 Procurement 95 0 5 0 0 0 0 95 5 35
2024 Real property 84 3 3 0 0 0 11 94 6 60
2024 Information management 74 4 5 0 0 0 17 88 12 20
2024 Information technology 74 9 3 0 2 0 11 84 16 155
2024 Evaluation 73 16 4 3 0 4 0 76 24 25
2024 Data sciences 75 9 2 2 2 0 9 83 17 40
2024 Policy 84 3 2 0 2 2 8 93 7 50
2024 Project management 78 6 4 1 2 1 9 86 14 155
2024 Other services to the public 76 5 5 0 0 0 14 89 11 65
2024 None of the above 70 10 6 1 2 1 11 80 20 180

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 81 8 0 0 0 0 10 91 9 35
2024 Intelligence analysts 62 19 9 0 0 10 0 69 31 10
2024 Compliance, inspection and enforcement 82 13 0 5 0 0 0 82 18 15
2024 Communications or public affairs 66 12 6 1 10 0 5 69 31 55
2024 Security 80 0 4 9 4 0 5 84 16 15
2024 Science and technology 74 10 3 2 1 1 8 82 18 1260
2024 Library services 74 8 4 8 0 0 5 78 22 20
2024 Legal services 47 35 0 9 8 0 0 47 53 10
2024 Administration and operations 72 9 9 2 2 1 5 77 23 240
2024 Human resources 58 12 4 4 9 1 12 67 33 105
2024 Financial management 68 18 1 2 1 0 9 75 25 70
2024 Procurement 76 15 5 0 4 0 0 76 24 35
2024 Real property 69 12 4 4 3 0 9 76 24 60
2024 Information management 55 14 14 0 0 0 17 66 34 20
2024 Information technology 64 17 6 1 5 1 7 69 31 155
2024 Evaluation 51 42 0 0 3 4 0 53 47 25
2024 Data sciences 77 3 4 4 2 0 9 85 15 40
2024 Policy 83 6 2 0 2 2 6 90 10 50
2024 Project management 73 9 5 4 3 1 4 77 23 155
2024 Other services to the public 72 8 9 1 0 0 10 80 20 65
2024 None of the above 65 10 8 1 6 1 9 73 27 180

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 77 5 3 0 5 2 8 86 14 35
2024 Intelligence analysts 90 0 0 0 0 10 0 100 0 10
2024 Compliance, inspection and enforcement 95 0 5 0 0 0 0 95 5 15
2024 Communications or public affairs 72 15 0 2 3 0 8 78 22 55
2024 Security 85 4 4 0 7 0 0 85 15 15
2024 Science and technology 75 11 3 2 3 1 4 79 21 1255
2024 Library services 91 9 0 0 0 0 0 91 9 25
2024 Legal services 84 16 0 0 0 0 0 84 16 10
2024 Administration and operations 82 7 3 2 1 1 4 86 14 240
2024 Human resources 73 6 4 2 2 0 13 84 16 105
2024 Financial management 82 9 0 0 4 2 3 86 14 70
2024 Procurement 83 4 3 6 5 0 0 83 17 35
2024 Real property 80 5 8 0 2 0 5 85 15 60
2024 Information management 86 4 0 0 0 5 4 95 5 20
2024 Information technology 79 7 3 2 1 1 7 85 15 155
2024 Evaluation 79 11 7 3 0 0 0 79 21 25
2024 Data sciences 85 6 2 0 0 0 7 91 9 40
2024 Policy 86 3 1 3 0 0 6 92 8 50
2024 Project management 71 10 10 3 2 2 3 74 26 155
2024 Other services to the public 71 8 8 0 2 1 9 80 20 65
2024 None of the above 73 6 6 3 6 1 5 78 22 175
2022 Client contact centre 87 7 0 0 0 2 4 45
2022 Compliance, inspection and enforcement 76 0 0 6 0 0 19 15
2022 Communications or public affairs 95 0 2 0 0 0 4 45
2022 Security 61 17 4 5 9 4 0 20
2022 Science and technology 75 11 4 2 3 1 3 1270
2022 Library services 81 3 0 4 3 6 3 30
2022 Legal services 89 0 0 0 0 0 11 15
2022 Administration and operations 81 9 2 2 2 0 3 250
2022 Human resources 80 4 2 0 3 2 9 90
2022 Financial management 84 6 5 2 0 0 3 65
2022 Procurement 84 0 0 5 0 7 5 35
2022 Real property 77 11 4 4 1 0 2 65
2022 Material management 60 0 8 0 0 22 10 10
2022 Information management 88 6 0 0 0 4 3 30
2022 Information technology 83 7 1 2 3 2 2 125
2022 Internal audit 86 6 0 0 0 0 8 15
2022 Evaluation 71 5 11 3 2 5 2 35
2022 Data sciences 72 9 6 0 9 2 2 55
2022 Policy 85 0 2 2 3 0 9 45
2022 Project management 68 11 6 2 3 3 6 170
2022 Other services to the public 78 12 4 0 4 2 0 50
2022 None of the above 70 13 4 2 7 1 3 170
2020 Client contact centre 85 15 0 0 0 0 0 35
2020 Compliance, inspection and enforcement 87 5 4 0 0 0 4 20
2020 Communications or public affairs 89 2 2 2 2 2 2 50
2020 Security 79 4 0 0 0 5 12 20
2020 Science and technology 82 9 3 2 2 1 2 1270
2020 Library services 86 5 8 0 0 0 0 30
2020 Administration and operations 83 8 3 2 1 0 4 230
2020 Human resources 90 5 0 1 1 0 3 105
2020 Financial management 92 1 3 3 0 0 1 65
2020 Procurement 90 0 3 0 3 0 3 20
2020 Real property 76 3 7 3 5 3 4 50
2020 Material management 94 6 0 0 0 0 0 15
2020 Information management 97 0 3 0 0 0 0 30
2020 Information technology 81 11 4 1 2 0 2 130
2020 Internal audit 92 0 0 0 0 0 8 10
2020 Evaluation 87 10 3 0 0 0 0 30
2020 Data sciences 82 2 7 0 2 0 6 35
2020 Policy 88 2 0 2 3 0 5 55
2020 Project management 84 8 3 1 1 1 3 155
2020 Other services to the public 85 6 0 5 2 0 2 55
2020 None of the above 74 10 5 4 3 1 4 130
2019 Client contact centre 86 10 0 0 2 0 2 35
2019 Compliance, inspection and enforcement 71 13 4 0 0 0 12 20
2019 Communications or public affairs 77 2 7 5 3 2 3 50
2019 Security 93 4 0 0 4 0 0 25
2019 Science and technology 80 10 5 2 2 1 1 1180
2019 Library services 82 8 3 3 0 3 3 40
2019 Legal services 63 0 10 10 0 0 17 10
2019 Administration and operations 81 9 5 1 1 1 2 230
2019 Human resources 88 4 1 1 2 0 4 90
2019 Financial management 84 6 7 0 1 0 1 70
2019 Procurement 70 9 9 0 0 0 13 20
2019 Real property 63 9 28 0 0 0 0 30
2019 Material management 84 6 0 10 0 0 0 15
2019 Information management 94 3 0 0 0 0 3 30
2019 Information technology 78 7 10 2 2 1 1 115
2019 Evaluation 75 13 4 0 4 0 4 25
2019 Data sciences 80 0 5 6 4 0 5 40
2019 Policy 85 13 0 3 0 0 0 35
2019 Project management 74 12 4 4 3 1 3 140
2019 Other services to the public 84 12 0 0 4 0 0 45
2019 None of the above 78 5 4 3 5 0 5 165

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 18 11 0 5 0 6 64 36 35
2024 Intelligence analysts 68 22 0 10 0 0 0 68 32 10
2024 Compliance, inspection and enforcement 65 22 7 5 0 0 0 65 35 15
2024 Communications or public affairs 56 28 8 3 5 0 0 56 44 55
2024 Security 67 33 0 0 0 0 0 67 33 15
2024 Science and technology 61 25 7 2 3 0 2 62 38 1260
2024 Library services 71 29 0 0 0 0 0 71 29 25
2024 Legal services 67 33 0 0 0 0 0 67 33 10
2024 Administration and operations 64 24 6 2 1 0 3 65 35 240
2024 Human resources 74 9 6 1 0 0 10 82 18 105
2024 Financial management 77 18 1 1 2 0 0 77 23 70
2024 Procurement 82 16 0 0 2 0 0 82 18 35
2024 Real property 69 22 3 6 0 0 0 69 31 60
2024 Information management 60 35 4 0 0 0 0 60 40 20
2024 Information technology 75 13 4 3 1 0 4 78 22 155
2024 Evaluation 70 19 7 0 4 0 0 70 30 25
2024 Data sciences 70 19 6 0 0 0 5 74 26 40
2024 Policy 65 27 7 0 0 0 2 66 34 50
2024 Project management 58 26 10 3 1 1 2 60 40 155
2024 Other services to the public 64 22 6 3 0 0 5 67 33 65
2024 None of the above 62 22 6 4 2 1 2 65 35 180
2022 Client contact centre 77 15 4 2 0 0 2 45
2022 Compliance, inspection and enforcement 60 25 0 10 0 0 5 15
2022 Communications or public affairs 66 20 10 2 0 0 2 45
2022 Security 66 6 20 5 4 0 0 20
2022 Science and technology 61 25 7 3 2 0 2 1270
2022 Library services 72 22 3 0 0 3 0 30
2022 Legal services 63 18 9 0 0 0 11 15
2022 Administration and operations 67 19 7 2 3 0 3 250
2022 Human resources 81 9 1 2 0 0 7 90
2022 Financial management 78 14 4 0 2 0 2 65
2022 Procurement 59 13 17 5 0 0 6 35
2022 Real property 63 22 7 4 0 0 4 65
2022 Material management 54 9 18 0 0 10 9 10
2022 Information management 61 19 17 0 0 0 3 30
2022 Information technology 70 23 2 0 4 1 1 130
2022 Internal audit 82 10 0 0 0 0 8 15
2022 Evaluation 66 26 6 3 0 0 0 35
2022 Data sciences 58 24 12 3 1 2 0 55
2022 Policy 65 25 4 0 0 0 7 45
2022 Project management 57 22 10 3 3 2 3 170
2022 Other services to the public 69 18 8 2 2 2 0 50
2022 None of the above 63 20 6 0 6 1 4 170
2020 Client contact centre 69 24 7 0 0 0 0 35
2020 Compliance, inspection and enforcement 70 19 11 0 0 0 0 20
2020 Communications or public affairs 68 21 7 4 0 0 0 50
2020 Security 69 22 0 0 0 0 8 20
2020 Science and technology 67 23 7 2 1 0 1 1265
2020 Library services 77 17 0 6 0 0 0 30
2020 Administration and operations 72 17 4 4 1 0 1 230
2020 Human resources 89 6 2 0 1 0 2 100
2020 Financial management 91 3 4 3 0 0 0 65
2020 Procurement 81 11 4 3 0 0 0 20
2020 Real property 78 4 6 7 0 0 4 50
2020 Material management 77 23 0 0 0 0 0 10
2020 Information management 72 23 5 0 0 0 0 30
2020 Information technology 71 22 5 1 0 0 2 130
2020 Internal audit 84 0 0 9 0 0 8 10
2020 Evaluation 55 35 7 3 0 0 0 30
2020 Data sciences 72 5 12 2 0 0 8 35
2020 Policy 74 7 14 2 0 0 4 55
2020 Project management 65 22 9 2 1 0 1 155
2020 Other services to the public 79 14 2 2 4 0 0 55
2020 None of the above 69 21 8 1 0 0 2 125
2019 Client contact centre 68 30 0 0 2 0 0 35
2019 Compliance, inspection and enforcement 65 28 0 0 0 0 7 20
2019 Communications or public affairs 43 36 14 2 3 2 0 50
2019 Security 76 24 0 0 0 0 0 25
2019 Science and technology 55 29 10 3 1 0 1 1185
2019 Library services 57 30 2 0 2 2 5 40
2019 Legal services 29 34 10 10 0 9 9 10
2019 Administration and operations 55 30 7 2 3 1 2 230
2019 Human resources 71 18 5 0 2 0 4 90
2019 Financial management 80 13 5 3 0 0 0 70
2019 Procurement 62 21 17 0 0 0 0 20
2019 Real property 50 31 13 6 0 0 0 30
2019 Material management 69 12 9 10 0 0 0 15
2019 Information management 65 19 8 3 3 0 3 30
2019 Information technology 65 26 7 1 0 0 2 115
2019 Evaluation 62 21 17 0 0 0 0 25
2019 Data sciences 74 13 8 0 2 0 2 40
2019 Policy 82 12 6 0 0 0 0 35
2019 Project management 51 28 13 4 3 0 1 140
2019 Other services to the public 49 39 10 2 0 0 0 45
2019 None of the above 60 24 8 3 2 1 3 160

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 8 5 3 0 0 8 83 17 35
2024 Intelligence analysts 91 0 9 0 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 82 5 7 5 0 0 0 82 18 15
2024 Communications or public affairs 60 11 15 3 10 0 2 61 39 55
2024 Security 77 8 4 8 4 0 0 77 23 15
2024 Science and technology 63 19 7 4 4 1 2 65 35 1260
2024 Library services 81 19 0 0 0 0 0 81 19 25
2024 Legal services 82 18 0 0 0 0 0 82 18 10
2024 Administration and operations 66 17 8 4 2 1 3 68 32 240
2024 Human resources 71 9 7 4 0 0 9 78 22 105
2024 Financial management 85 7 4 0 2 0 3 87 13 65
2024 Procurement 63 17 0 13 8 0 0 63 37 35
2024 Real property 76 14 3 1 6 0 0 76 24 60
2024 Information management 70 26 4 0 0 0 0 70 30 20
2024 Information technology 66 17 7 2 4 1 3 68 32 155
2024 Evaluation 66 8 11 7 4 4 0 69 31 25
2024 Data sciences 68 19 4 0 4 0 5 72 28 40
2024 Policy 86 5 7 3 0 0 0 86 14 50
2024 Project management 69 18 8 3 2 0 2 70 30 155
2024 Other services to the public 74 12 5 0 4 0 5 78 22 65
2024 None of the above 67 10 8 6 7 1 1 69 31 180
2022 Client contact centre 74 8 9 6 0 0 2 45
2022 Compliance, inspection and enforcement 65 7 12 4 8 0 5 15
2022 Communications or public affairs 75 17 5 0 2 0 2 45
2022 Security 51 25 9 0 15 0 0 20
2022 Science and technology 64 19 7 4 4 0 2 1265
2022 Library services 68 13 10 3 0 6 0 30
2022 Legal services 63 18 0 9 0 0 11 15
2022 Administration and operations 72 14 6 3 3 0 2 250
2022 Human resources 77 11 3 1 3 0 5 90
2022 Financial management 81 11 4 0 2 0 2 65
2022 Procurement 60 20 7 10 0 0 3 35
2022 Real property 58 21 4 6 8 0 2 65
2022 Material management 64 19 0 0 8 0 9 10
2022 Information management 62 29 6 0 0 0 3 30
2022 Information technology 69 13 7 6 3 1 1 130
2022 Internal audit 82 10 0 0 0 0 8 15
2022 Evaluation 64 16 8 5 7 0 0 35
2022 Data sciences 60 22 11 0 8 0 0 55
2022 Policy 64 21 10 0 0 3 2 45
2022 Project management 61 18 7 6 4 2 3 170
2022 Other services to the public 72 16 4 2 4 2 0 50
2022 None of the above 62 19 6 2 8 1 2 170
2020 Client contact centre 68 21 11 0 0 0 0 35
2020 Compliance, inspection and enforcement 77 13 11 0 0 0 0 20
2020 Communications or public affairs 76 13 0 7 2 0 2 50
2020 Security 83 5 4 0 0 0 8 20
2020 Science and technology 69 17 6 3 3 1 1 1270
2020 Library services 72 20 5 3 0 0 0 30
2020 Administration and operations 71 17 4 4 2 0 1 230
2020 Human resources 83 11 2 0 1 0 2 105
2020 Financial management 84 7 5 3 1 0 0 65
2020 Procurement 74 7 3 11 3 0 0 20
2020 Real property 64 13 8 7 4 0 4 50
2020 Material management 72 17 11 0 0 0 0 15
2020 Information management 82 7 8 0 3 0 0 30
2020 Information technology 70 21 4 2 2 0 2 130
2020 Internal audit 92 0 0 0 0 0 8 10
2020 Evaluation 64 22 10 3 0 0 0 30
2020 Data sciences 77 7 7 0 2 0 6 35
2020 Policy 72 20 5 0 0 0 4 55
2020 Project management 78 9 6 3 2 0 1 155
2020 Other services to the public 72 17 3 0 7 0 0 55
2020 None of the above 62 19 9 4 4 0 2 125
2019 Client contact centre 85 8 5 0 2 0 0 35
2019 Compliance, inspection and enforcement 46 29 9 0 4 0 12 20
2019 Communications or public affairs 50 19 17 5 7 0 2 50
2019 Security 77 16 3 0 4 0 0 25
2019 Science and technology 61 20 11 4 3 1 0 1180
2019 Library services 63 22 10 2 0 2 0 40
2019 Legal services 38 25 10 10 0 9 9 10
2019 Administration and operations 68 17 5 5 3 1 2 230
2019 Human resources 64 15 13 2 2 0 4 90
2019 Financial management 73 15 5 2 5 0 0 70
2019 Procurement 64 13 22 0 0 0 0 20
2019 Real property 46 22 13 18 0 0 0 30
2019 Material management 76 9 5 10 0 0 0 15
2019 Information management 75 14 0 8 0 0 3 30
2019 Information technology 71 17 8 1 3 0 1 115
2019 Evaluation 44 20 19 13 4 0 0 25
2019 Data sciences 64 13 11 0 9 0 2 40
2019 Policy 81 19 0 0 0 0 0 35
2019 Project management 55 26 10 5 3 0 1 135
2019 Other services to the public 72 13 4 9 2 0 0 45
2019 None of the above 56 24 8 3 4 1 4 160

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 22 0 0 0 0 18 73 27 35
2024 Intelligence analysts 81 0 0 0 0 0 19 100 0 10
2024 Compliance, inspection and enforcement 77 5 5 0 0 0 12 88 12 15
2024 Communications or public affairs 58 9 0 0 5 0 28 81 19 55
2024 Security 66 21 0 0 0 0 13 76 24 15
2024 Science and technology 63 13 3 1 1 1 18 77 23 1255
2024 Library services 87 4 0 0 0 0 9 96 4 20
2024 Legal services 50 17 0 0 0 0 33 75 25 10
2024 Administration and operations 56 10 5 1 0 0 28 78 22 240
2024 Human resources 63 9 6 1 0 0 21 80 20 105
2024 Financial management 60 16 4 1 0 0 18 74 26 65
2024 Procurement 69 0 5 2 0 3 20 90 10 35
2024 Real property 62 15 6 0 0 0 18 75 25 60
2024 Information management 64 15 0 6 0 0 15 76 24 20
2024 Information technology 72 9 3 0 2 0 14 84 16 155
2024 Evaluation 63 8 8 0 0 0 21 80 20 25
2024 Data sciences 83 11 2 0 0 0 4 86 14 40
2024 Policy 64 19 3 0 0 0 13 74 26 50
2024 Project management 65 8 3 1 1 0 22 83 17 155
2024 Other services to the public 60 6 6 0 0 0 28 83 17 60
2024 None of the above 63 12 4 0 1 2 18 78 22 180
2022 Client contact centre 57 0 5 5 0 0 34 45
2022 Compliance, inspection and enforcement 64 6 6 4 0 0 19 15
2022 Communications or public affairs 66 8 5 0 4 0 17 45
2022 Security 51 15 4 0 0 0 30 20
2022 Science and technology 63 13 5 1 1 0 17 1265
2022 Library services 63 9 0 0 0 0 28 30
2022 Legal services 49 32 0 0 0 0 19 15
2022 Administration and operations 59 7 3 2 2 0 26 250
2022 Human resources 63 7 8 3 1 0 18 90
2022 Financial management 68 19 1 2 0 0 10 60
2022 Procurement 63 7 2 5 0 0 23 35
2022 Real property 65 17 4 3 0 0 11 65
2022 Material management 52 8 10 0 0 0 30 10
2022 Information management 54 9 6 0 0 0 30 30
2022 Information technology 71 8 1 0 2 1 18 130
2022 Internal audit 59 22 0 0 0 0 19 15
2022 Evaluation 53 21 5 0 0 0 21 35
2022 Data sciences 76 8 8 1 0 0 7 55
2022 Policy 55 9 4 3 0 0 29 45
2022 Project management 56 10 4 4 1 1 24 170
2022 Other services to the public 62 7 2 0 2 2 26 50
2022 None of the above 61 9 5 1 3 1 22 170
2020 Client contact centre 54 7 4 0 0 0 34 35
2020 Compliance, inspection and enforcement 62 20 0 0 4 0 14 20
2020 Communications or public affairs 61 5 7 0 2 0 25 50
2020 Security 76 4 0 0 0 0 20 20
2020 Science and technology 65 13 4 1 1 0 17 1275
2020 Library services 53 9 3 0 0 3 32 30
2020 Administration and operations 64 5 2 2 0 0 26 235
2020 Human resources 62 6 4 0 0 0 28 105
2020 Financial management 61 8 4 4 0 0 23 65
2020 Procurement 81 0 0 0 0 0 19 20
2020 Real property 65 11 10 3 0 0 11 50
2020 Material management 66 6 7 0 0 0 22 15
2020 Information management 67 12 3 0 0 0 17 30
2020 Information technology 57 20 3 0 0 0 20 130
2020 Internal audit 59 25 0 0 0 0 16 10
2020 Evaluation 78 9 6 0 3 0 3 30
2020 Data sciences 75 5 0 0 2 0 18 35
2020 Policy 62 5 3 0 0 2 28 55
2020 Project management 65 12 5 1 1 0 15 155
2020 Other services to the public 60 3 3 0 0 0 34 55
2020 None of the above 66 10 4 1 2 0 17 130
2019 Client contact centre 84 8 0 0 0 0 8 35
2019 Compliance, inspection and enforcement 59 12 5 0 0 0 25 20
2019 Communications or public affairs 63 5 0 2 3 0 27 50
2019 Security 78 4 0 0 0 0 18 25
2019 Science and technology 62 14 5 1 0 0 17 1175
2019 Library services 54 2 5 2 2 2 31 40
2019 Legal services 43 10 10 0 0 0 37 10
2019 Administration and operations 58 10 4 0 2 1 25 225
2019 Human resources 58 10 2 2 0 0 29 90
2019 Financial management 67 11 4 2 0 0 15 70
2019 Procurement 44 26 13 0 0 0 17 20
2019 Real property 53 16 9 0 0 9 13 30
2019 Material management 42 6 9 0 0 0 43 15
2019 Information management 68 8 3 0 0 0 21 30
2019 Information technology 64 12 9 0 0 0 15 115
2019 Evaluation 62 13 12 0 0 0 14 25
2019 Data sciences 77 9 5 0 0 0 9 40
2019 Policy 61 3 5 3 0 0 28 35
2019 Project management 55 10 6 1 1 0 26 140
2019 Other services to the public 54 4 2 0 0 0 41 45
2019 None of the above 54 9 4 3 0 0 30 165

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 20 2 0 0 0 11 75 25 35
2024 Intelligence analysts 91 9 0 0 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 93 7 0 0 0 0 0 93 7 15
2024 Communications or public affairs 77 15 1 0 0 0 7 83 17 55
2024 Security 83 17 0 0 0 0 0 83 17 15
2024 Science and technology 73 16 4 1 0 1 4 77 23 1260
2024 Library services 79 21 0 0 0 0 0 79 21 25
2024 Legal services 59 34 0 7 0 0 0 59 41 10
2024 Administration and operations 72 16 5 2 0 0 4 75 25 240
2024 Human resources 70 11 6 1 0 1 10 79 21 105
2024 Financial management 82 10 3 1 0 0 3 85 15 70
2024 Procurement 76 13 2 0 3 0 6 81 19 35
2024 Real property 64 23 5 6 0 0 1 65 35 60
2024 Information management 77 9 0 0 0 0 14 89 11 20
2024 Information technology 79 8 7 0 1 0 5 84 16 155
2024 Evaluation 81 15 0 0 0 0 4 84 16 25
2024 Data sciences 81 11 5 0 0 0 4 84 16 40
2024 Policy 76 7 5 0 1 0 10 85 15 50
2024 Project management 70 13 7 1 1 1 7 76 24 155
2024 Other services to the public 64 17 8 2 1 0 8 70 30 65
2024 None of the above 71 17 5 1 1 1 5 75 25 175
2022 Client contact centre 77 15 2 0 0 0 6 45
2022 Compliance, inspection and enforcement 62 16 7 0 0 0 14 15
2022 Communications or public affairs 88 5 4 0 2 0 2 45
2022 Security 51 29 4 0 0 0 15 20
2022 Science and technology 74 15 4 1 0 0 5 1265
2022 Library services 79 7 6 0 0 6 3 30
2022 Legal services 65 24 0 0 0 0 11 15
2022 Administration and operations 74 15 5 2 0 0 5 250
2022 Human resources 80 8 2 0 0 0 10 90
2022 Financial management 75 18 1 4 0 2 0 65
2022 Procurement 62 16 14 2 0 0 6 35
2022 Real property 66 18 10 0 1 0 5 65
2022 Material management 81 0 0 0 9 10 0 10
2022 Information management 70 9 3 0 0 4 14 30
2022 Information technology 78 16 2 1 0 1 2 125
2022 Internal audit 80 12 0 0 0 0 8 15
2022 Evaluation 72 5 8 5 3 2 5 35
2022 Data sciences 81 8 6 0 1 2 2 55
2022 Policy 67 20 0 2 0 0 11 45
2022 Project management 65 13 9 2 0 1 9 170
2022 Other services to the public 52 23 11 4 4 2 5 50
2022 None of the above 70 15 2 3 2 1 7 170
2020 Client contact centre 54 29 9 0 0 0 7 35
2020 Compliance, inspection and enforcement 68 18 14 0 0 0 0 20
2020 Communications or public affairs 85 7 2 0 0 0 5 55
2020 Security 75 12 0 0 0 0 12 20
2020 Science and technology 74 17 4 1 0 0 3 1280
2020 Library services 70 11 8 3 0 3 5 30
2020 Administration and operations 78 12 4 1 0 0 5 235
2020 Human resources 79 7 3 1 0 0 10 105
2020 Financial management 87 8 4 0 0 0 1 65
2020 Procurement 93 0 3 3 0 0 0 20
2020 Real property 65 17 12 0 0 0 7 50
2020 Material management 61 23 11 5 0 0 0 15
2020 Information management 80 13 3 0 0 0 5 30
2020 Information technology 71 18 4 1 1 1 4 130
2020 Internal audit 58 17 0 9 0 0 16 10
2020 Evaluation 76 9 12 3 0 0 0 30
2020 Data sciences 80 7 2 0 0 0 11 35
2020 Policy 79 10 2 2 0 0 7 55
2020 Project management 70 19 5 1 1 2 3 155
2020 Other services to the public 74 17 7 2 0 0 0 55
2020 None of the above 70 20 6 1 0 0 4 130
2019 Client contact centre 75 22 0 0 3 0 0 35
2019 Compliance, inspection and enforcement 68 20 0 0 0 0 12 20
2019 Communications or public affairs 71 11 5 0 2 2 9 50
2019 Security 73 19 8 0 0 0 0 25
2019 Science and technology 73 17 5 1 1 1 4 1175
2019 Library services 73 12 7 0 2 2 2 40
2019 Legal services 35 29 19 0 0 0 17 10
2019 Administration and operations 68 18 5 0 1 1 7 225
2019 Human resources 68 18 4 1 0 0 9 90
2019 Financial management 85 6 6 1 0 0 1 70
2019 Procurement 83 17 0 0 0 0 0 20
2019 Real property 57 27 5 0 0 9 2 30
2019 Material management 75 15 10 0 0 0 0 15
2019 Information management 84 8 0 3 0 0 6 30
2019 Information technology 71 17 6 3 0 0 4 115
2019 Evaluation 71 20 8 0 0 0 0 25
2019 Data sciences 82 9 2 0 2 0 5 40
2019 Policy 75 19 7 0 0 0 0 35
2019 Project management 65 23 7 0 1 0 4 140
2019 Other services to the public 55 32 6 2 0 0 4 45
2019 None of the above 71 15 5 1 0 1 6 165

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 74 14 3 0 0 0 8 81 19 35
2024 Intelligence analysts 59 18 10 0 13 0 0 59 41 10
2024 Compliance, inspection and enforcement 46 38 6 11 0 0 0 46 54 15
2024 Communications or public affairs 55 19 15 3 2 0 6 59 41 55
2024 Security 66 17 8 4 0 5 0 69 31 15
2024 Science and technology 56 23 9 4 6 1 2 57 43 1260
2024 Library services 80 16 4 0 0 0 0 80 20 25
2024 Legal services 49 16 8 18 8 0 0 49 51 10
2024 Administration and operations 60 19 8 5 4 1 3 63 37 240
2024 Human resources 60 17 8 3 3 1 8 66 34 105
2024 Financial management 81 12 4 2 0 0 1 82 18 70
2024 Procurement 74 6 15 0 0 2 3 78 22 35
2024 Real property 54 24 18 3 2 0 0 54 46 60
2024 Information management 59 15 21 0 0 0 6 62 38 20
2024 Information technology 56 18 10 5 8 1 2 58 42 155
2024 Evaluation 55 26 8 0 11 0 0 55 45 25
2024 Data sciences 60 15 10 8 5 0 2 62 38 40
2024 Policy 46 29 3 4 5 11 2 53 47 50
2024 Project management 60 19 9 3 6 1 2 62 38 155
2024 Other services to the public 56 22 6 6 2 1 6 61 39 65
2024 None of the above 63 14 11 1 7 1 3 66 34 180
2022 Client contact centre 67 17 14 0 0 0 2 45
2022 Compliance, inspection and enforcement 87 0 0 0 0 0 13 15
2022 Communications or public affairs 88 4 4 0 2 0 2 45
2022 Security 52 11 8 10 0 0 18 20
2022 Science and technology 65 19 8 2 4 0 2 1270
2022 Library services 77 9 4 4 0 6 0 30
2022 Legal services 72 8 9 0 0 11 0 15
2022 Administration and operations 66 17 5 4 5 1 3 250
2022 Human resources 73 11 6 1 3 1 5 90
2022 Financial management 72 14 8 2 2 0 3 65
2022 Procurement 73 13 4 0 7 0 3 35
2022 Real property 78 12 3 0 4 0 3 65
2022 Material management 61 19 0 10 0 0 9 10
2022 Information management 63 21 9 4 4 0 0 30
2022 Information technology 68 18 8 3 1 1 0 130
2022 Internal audit 86 6 0 0 0 0 8 15
2022 Evaluation 62 18 11 3 0 0 7 35
2022 Data sciences 67 13 4 8 8 0 0 55
2022 Policy 66 16 4 7 3 0 4 45
2022 Project management 60 13 13 4 6 1 5 170
2022 Other services to the public 60 24 13 0 4 0 0 50
2022 None of the above 55 21 8 5 8 2 2 170
2020 Client contact centre 62 14 20 0 2 0 2 35
2020 Compliance, inspection and enforcement 61 30 10 0 0 0 0 20
2020 Communications or public affairs 61 24 4 5 4 0 2 55
2020 Security 78 5 0 0 9 0 8 20
2020 Science and technology 61 24 8 4 3 1 1 1280
2020 Library services 62 28 0 7 0 3 0 30
2020 Administration and operations 68 17 5 4 4 1 1 235
2020 Human resources 60 16 12 5 2 2 2 105
2020 Financial management 62 16 12 4 3 0 4 65
2020 Procurement 78 7 3 0 11 0 0 20
2020 Real property 55 25 6 5 4 0 4 50
2020 Material management 69 7 17 7 0 0 0 15
2020 Information management 42 35 17 0 5 0 0 30
2020 Information technology 52 27 11 3 6 1 0 130
2020 Internal audit 67 9 0 0 17 0 8 10
2020 Evaluation 63 25 6 3 3 0 0 30
2020 Data sciences 62 10 13 4 5 0 6 35
2020 Policy 56 19 14 3 6 0 2 55
2020 Project management 59 23 7 5 5 0 1 155
2020 Other services to the public 66 25 7 0 0 2 0 55
2020 None of the above 59 20 9 4 6 2 1 130
2019 Client contact centre 67 18 12 0 4 0 0 35
2019 Compliance, inspection and enforcement 59 29 0 0 7 0 4 20
2019 Communications or public affairs 76 6 8 4 3 0 3 50
2019 Security 84 13 4 0 0 0 0 25
2019 Science and technology 62 21 7 3 4 1 1 1185
2019 Library services 64 15 14 2 0 2 2 40
2019 Legal services 39 44 0 0 0 0 17 10
2019 Administration and operations 74 13 4 3 3 1 2 230
2019 Human resources 78 13 3 0 3 0 4 90
2019 Financial management 73 18 9 1 0 0 0 70
2019 Procurement 70 26 4 0 0 0 0 20
2019 Real property 51 30 9 0 0 0 11 30
2019 Material management 60 18 12 10 0 0 0 15
2019 Information management 61 27 8 3 0 0 0 25
2019 Information technology 71 13 9 3 3 0 3 115
2019 Evaluation 67 16 8 0 8 0 0 25
2019 Data sciences 54 15 17 0 11 0 2 40
2019 Policy 82 12 3 3 0 0 0 35
2019 Project management 62 18 12 4 0 0 4 135
2019 Other services to the public 70 20 8 2 0 0 0 45
2019 None of the above 55 18 11 4 6 1 5 160

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 26 5 2 0 0 11 63 37 35
2024 Intelligence analysts 59 30 0 10 0 0 0 59 41 10
2024 Compliance, inspection and enforcement 36 43 15 6 0 0 0 36 64 15
2024 Communications or public affairs 40 35 20 0 5 0 0 40 60 55
2024 Security 41 22 28 0 4 0 5 43 57 15
2024 Science and technology 56 26 9 3 2 0 4 59 41 1260
2024 Library services 69 19 4 8 0 0 0 69 31 25
2024 Legal services 61 32 0 0 0 0 7 65 35 10
2024 Administration and operations 48 28 10 6 4 0 5 51 49 240
2024 Human resources 48 23 11 4 4 0 9 53 47 105
2024 Financial management 61 20 9 3 6 0 2 62 38 70
2024 Procurement 56 33 6 3 0 0 2 57 43 35
2024 Real property 65 20 12 0 1 0 1 66 34 60
2024 Information management 48 25 14 14 0 0 0 48 52 20
2024 Information technology 57 21 10 5 2 0 4 60 40 155
2024 Evaluation 54 19 19 0 0 0 7 58 42 25
2024 Data sciences 66 23 6 2 0 0 2 68 32 40
2024 Policy 70 20 7 0 1 0 2 71 29 50
2024 Project management 59 21 10 6 3 1 1 60 40 155
2024 Other services to the public 62 23 11 1 1 0 2 63 37 65
2024 None of the above 57 17 15 1 4 1 5 61 39 180
2022 Client contact centre 57 28 11 4 0 0 0 45
2022 Compliance, inspection and enforcement 58 22 12 0 0 0 8 15
2022 Communications or public affairs 44 28 14 8 4 0 2 45
2022 Security 32 29 13 0 11 0 15 20
2022 Science and technology 56 26 11 3 1 0 2 1265
2022 Library services 59 28 4 0 3 3 3 30
2022 Legal services 60 18 0 12 0 11 0 15
2022 Administration and operations 53 25 15 3 3 0 2 250
2022 Human resources 60 20 9 2 3 0 6 90
2022 Financial management 61 19 12 5 0 0 3 65
2022 Procurement 51 30 11 3 0 0 5 35
2022 Real property 65 19 9 3 0 0 4 65
2022 Material management 53 19 19 0 0 0 9 10
2022 Information management 47 32 14 0 7 0 0 30
2022 Information technology 63 19 9 4 4 1 1 130
2022 Internal audit 29 52 6 5 0 0 8 15
2022 Evaluation 52 30 9 0 2 3 5 35
2022 Data sciences 59 22 11 1 5 2 0 55
2022 Policy 62 21 6 3 4 0 4 45
2022 Project management 57 22 11 2 3 1 4 170
2022 Other services to the public 56 20 16 2 4 2 2 50
2022 None of the above 51 25 12 3 3 2 5 170
2020 Client contact centre 49 22 22 7 0 0 0 35
2020 Compliance, inspection and enforcement 48 38 14 0 0 0 0 20
2020 Communications or public affairs 52 30 11 5 0 2 0 50
2020 Security 38 50 4 0 0 0 8 20
2020 Science and technology 52 29 12 4 1 0 1 1280
2020 Library services 37 44 12 3 0 0 5 30
2020 Administration and operations 48 30 13 5 3 0 1 235
2020 Human resources 43 37 15 4 0 0 1 105
2020 Financial management 44 31 19 4 1 0 1 65
2020 Procurement 60 25 11 0 3 0 0 20
2020 Real property 51 26 16 3 0 0 4 50
2020 Material management 27 46 23 0 5 0 0 15
2020 Information management 47 28 14 12 0 0 0 30
2020 Information technology 51 32 9 4 2 0 2 130
2020 Internal audit 66 0 26 0 0 0 8 10
2020 Evaluation 39 25 30 3 0 3 0 30
2020 Data sciences 67 22 9 2 0 0 0 35
2020 Policy 41 30 20 5 3 0 0 55
2020 Project management 49 28 14 5 2 0 1 155
2020 Other services to the public 64 26 5 4 0 2 0 55
2020 None of the above 53 31 11 4 0 0 1 130
2019 Client contact centre 61 31 8 0 0 0 0 35
2019 Compliance, inspection and enforcement 67 5 16 0 0 0 12 20
2019 Communications or public affairs 60 20 7 9 0 0 4 50
2019 Security 71 29 0 0 0 0 0 25
2019 Science and technology 60 25 10 2 1 0 2 1180
2019 Library services 61 24 7 2 2 2 0 40
2019 Legal services 9 63 10 0 0 0 17 10
2019 Administration and operations 65 21 5 3 3 1 2 230
2019 Human resources 48 22 23 3 2 0 3 90
2019 Financial management 66 13 11 9 0 0 1 70
2019 Procurement 57 17 21 4 0 0 0 20
2019 Real property 63 18 18 0 0 0 0 30
2019 Material management 61 25 14 0 0 0 0 15
2019 Information management 60 19 6 10 5 0 0 30
2019 Information technology 61 23 10 3 1 0 3 115
2019 Evaluation 50 20 19 0 7 4 0 25
2019 Data sciences 86 9 2 0 0 0 2 40
2019 Policy 60 27 13 0 0 0 0 35
2019 Project management 56 31 10 1 0 0 2 140
2019 Other services to the public 67 11 15 0 7 0 0 45
2019 None of the above 62 25 6 2 0 0 4 160

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 23 59 3 0 0 3 36 3 35
2024 Intelligence analysts 20 40 30 9 0 0 0 61 9 10
2024 Compliance, inspection and enforcement 0 29 48 18 5 0 0 29 23 15
2024 Communications or public affairs 13 29 32 17 9 0 0 42 26 55
2024 Security 21 42 25 8 4 0 0 63 11 15
2024 Science and technology 9 31 38 16 6 0 0 40 22 1260
2024 Library services 16 35 29 11 9 0 0 51 20 25
2024 Legal services 0 23 68 9 0 0 0 23 9 10
2024 Administration and operations 9 33 38 15 4 1 0 43 19 240
2024 Human resources 6 30 40 14 10 0 0 36 24 105
2024 Financial management 15 36 36 12 0 0 1 52 12 70
2024 Procurement 9 17 50 16 8 0 0 26 23 35
2024 Real property 9 44 38 6 2 1 0 54 8 60
2024 Information management 12 45 33 10 0 0 0 57 10 20
2024 Information technology 14 31 35 15 5 1 0 45 20 155
2024 Evaluation 12 20 45 19 4 0 0 32 23 25
2024 Data sciences 9 23 39 19 11 0 0 31 30 40
2024 Policy 5 24 52 16 2 0 0 29 18 50
2024 Project management 10 26 45 13 6 0 0 36 19 155
2024 Other services to the public 14 29 41 14 2 2 0 43 16 65
2024 None of the above 6 31 38 15 9 2 0 37 24 180
2022 Client contact centre 21 42 31 4 2 0 0 62 6 45
2022 Compliance, inspection and enforcement 15 30 36 7 12 0 0 45 19 15
2022 Communications or public affairs 13 33 37 9 8 0 0 46 17 45
2022 Security 7 42 33 17 0 0 0 50 17 20
2022 Science and technology 9 31 40 15 5 0 0 40 20 1270
2022 Library services 13 48 25 12 3 0 0 61 15 30
2022 Legal services 14 46 34 6 0 0 0 60 6 15
2022 Administration and operations 13 38 37 9 3 0 0 51 12 250
2022 Human resources 15 36 28 16 4 1 0 52 20 90
2022 Financial management 15 37 42 3 3 0 0 52 6 65
2022 Procurement 9 44 38 8 2 0 0 52 10 35
2022 Real property 10 25 44 21 1 0 0 34 22 65
2022 Material management 27 31 42 0 0 0 0 58 0 10
2022 Information management 11 38 35 13 4 0 0 49 16 30
2022 Information technology 15 32 36 13 3 0 0 47 16 130
2022 Internal audit 17 31 34 10 0 0 8 53 11 15
2022 Evaluation 7 34 47 7 5 0 0 41 12 35
2022 Data sciences 9 27 37 18 10 0 0 36 28 55
2022 Policy 4 33 30 18 14 0 0 38 32 45
2022 Project management 7 27 48 13 4 1 1 34 17 170
2022 Other services to the public 13 42 27 11 7 0 0 55 18 50
2022 None of the above 10 32 42 10 7 0 0 41 17 170
2020 Client contact centre 7 41 39 9 0 0 4 50 10 35
2020 Compliance, inspection and enforcement 18 33 45 0 4 0 0 51 4 20
2020 Communications or public affairs 7 32 41 14 7 0 0 39 21 55
2020 Security 12 53 27 8 0 0 0 66 8 20
2020 Science and technology 11 35 37 13 3 0 0 47 16 1280
2020 Library services 25 46 23 5 0 0 0 71 5 30
2020 Administration and operations 24 36 27 10 3 0 0 60 13 235
2020 Human resources 12 45 29 12 3 1 0 57 15 105
2020 Financial management 26 41 25 5 3 0 0 67 8 65
2020 Procurement 8 49 25 11 7 0 0 57 18 20
2020 Real property 12 41 37 10 0 0 0 53 10 50
2020 Material management 13 51 35 0 0 0 0 65 0 15
2020 Information management 16 40 42 2 0 0 0 56 2 30
2020 Information technology 18 36 30 11 5 0 1 54 16 130
2020 Internal audit 33 16 35 16 0 0 0 49 16 10
2020 Evaluation 3 39 46 12 0 0 0 42 12 30
2020 Data sciences 24 43 14 16 2 0 0 67 19 35
2020 Policy 5 39 35 19 3 0 0 44 22 55
2020 Project management 14 29 40 15 2 0 0 43 17 155
2020 Other services to the public 22 42 19 17 0 0 0 64 17 55
2020 None of the above 11 31 38 15 6 0 0 42 21 130
2019 Client contact centre 29 46 14 7 4 0 0 75 11 35
2019 Compliance, inspection and enforcement 7 37 44 9 4 0 0 43 13 20
2019 Communications or public affairs 17 28 31 22 2 0 0 45 24 50
2019 Security 48 41 11 0 0 0 0 89 0 25
2019 Science and technology 15 36 35 11 2 0 0 51 14 1190
2019 Library services 20 31 29 15 5 0 0 51 20 40
2019 Legal services 0 35 56 10 0 0 0 35 10 10
2019 Administration and operations 29 34 23 11 2 1 0 64 13 230
2019 Human resources 14 34 33 17 2 0 0 48 19 90
2019 Financial management 25 32 33 7 2 0 0 57 10 70
2019 Procurement 10 26 60 4 0 0 0 35 4 20
2019 Real property 18 27 39 16 0 0 0 45 16 30
2019 Material management 42 26 32 0 0 0 0 68 0 15
2019 Information management 38 20 36 6 0 0 0 58 6 30
2019 Information technology 16 42 32 7 2 0 1 59 9 115
2019 Evaluation 4 38 27 23 8 0 0 42 31 25
2019 Data sciences 21 37 31 7 4 0 0 58 11 40
2019 Policy 7 17 51 26 0 0 0 23 26 35
2019 Project management 13 40 35 11 1 0 0 53 12 140
2019 Other services to the public 21 37 27 15 0 0 0 58 15 45
2019 None of the above 18 38 27 11 7 0 0 55 18 165

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 5 51 25 13 0 3 39 8 35
2024 Intelligence analysts 9 13 26 30 22 0 0 52 22 10
2024 Compliance, inspection and enforcement 17 16 39 22 6 0 0 29 33 15
2024 Communications or public affairs 18 14 39 16 12 0 0 28 33 55
2024 Security 4 25 10 36 26 0 0 62 28 15
2024 Science and technology 7 17 41 23 11 0 0 34 24 1260
2024 Library services 4 17 39 28 12 0 0 40 21 25
2024 Legal services 9 25 66 0 0 0 0 0 34 10
2024 Administration and operations 5 19 45 20 10 0 0 30 25 240
2024 Human resources 15 21 41 17 5 0 1 22 37 105
2024 Financial management 4 14 47 23 8 2 1 32 19 70
2024 Procurement 14 22 41 8 15 0 0 23 36 35
2024 Real property 5 15 31 31 18 0 0 49 20 60
2024 Information management 0 39 30 18 13 0 0 31 39 20
2024 Information technology 7 19 34 28 11 0 1 40 26 155
2024 Evaluation 15 4 49 17 12 0 4 30 19 25
2024 Data sciences 8 25 31 24 12 0 0 35 33 40
2024 Policy 8 33 45 9 4 0 0 14 41 50
2024 Project management 9 20 43 22 5 0 1 27 30 155
2024 Other services to the public 12 18 39 18 11 2 0 30 30 65
2024 None of the above 12 16 40 22 7 1 2 30 29 175
2022 Client contact centre 0 22 36 26 14 2 0 41 22 45
2022 Compliance, inspection and enforcement 4 20 54 16 5 0 0 21 25 15
2022 Communications or public affairs 6 23 45 17 10 0 0 27 28 45
2022 Security 6 18 42 17 12 0 5 31 25 20
2022 Science and technology 6 18 42 24 10 0 0 34 24 1270
2022 Library services 3 15 35 34 13 0 0 47 19 30
2022 Legal services 0 27 25 39 9 0 0 48 27 15
2022 Administration and operations 5 15 47 22 11 0 1 33 20 250
2022 Human resources 7 14 45 21 13 0 0 35 20 90
2022 Financial management 4 9 46 25 15 0 0 40 14 65
2022 Procurement 0 8 54 19 13 0 5 34 9 35
2022 Real property 7 21 39 25 6 0 2 31 29 65
2022 Material management 0 27 25 21 27 0 0 48 27 10
2022 Information management 4 18 51 20 7 0 0 27 22 30
2022 Information technology 7 16 37 22 15 0 2 38 24 130
2022 Internal audit 0 6 64 22 0 0 8 24 6 15
2022 Evaluation 7 12 38 35 7 0 0 42 20 35
2022 Data sciences 8 13 52 22 6 0 0 27 21 55
2022 Policy 15 25 34 17 9 0 0 25 41 45
2022 Project management 5 19 44 20 10 1 1 31 24 170
2022 Other services to the public 8 19 35 26 11 0 0 38 27 50
2022 None of the above 9 15 40 25 10 1 0 35 25 170
2020 Client contact centre 5 18 43 26 9 0 0 34 23 35
2020 Compliance, inspection and enforcement 13 8 47 23 9 0 0 32 22 20
2020 Communications or public affairs 17 21 36 21 5 0 0 26 38 55
2020 Security 4 17 42 25 12 0 0 37 21 20
2020 Science and technology 6 18 40 25 10 0 0 35 25 1275
2020 Library services 3 11 41 25 19 0 0 44 14 30
2020 Administration and operations 9 13 36 31 11 0 0 42 22 235
2020 Human resources 10 22 38 23 7 0 0 30 32 105
2020 Financial management 5 18 24 30 22 0 0 53 24 65
2020 Procurement 7 18 24 25 26 0 0 51 25 20
2020 Real property 10 18 38 26 5 0 3 32 29 50
2020 Material management 0 11 24 37 28 0 0 65 11 15
2020 Information management 2 5 56 20 17 0 0 37 7 30
2020 Information technology 8 21 28 28 13 0 1 42 30 130
2020 Internal audit 25 8 42 25 0 0 0 25 32 10
2020 Evaluation 3 24 42 23 7 0 0 30 27 30
2020 Data sciences 11 12 43 26 2 6 0 30 24 35
2020 Policy 17 18 37 20 8 0 0 28 35 55
2020 Project management 15 15 38 20 13 0 0 32 30 155
2020 Other services to the public 5 20 29 30 16 0 0 46 25 55
2020 None of the above 13 14 45 19 10 0 0 29 26 130
2019 Client contact centre 4 11 19 50 16 0 0 66 15 35
2019 Compliance, inspection and enforcement 13 7 44 21 14 0 0 35 21 20
2019 Communications or public affairs 9 27 39 14 10 0 0 24 37 50
2019 Security 0 10 23 36 31 0 0 67 10 25
2019 Science and technology 4 15 41 28 12 0 0 39 19 1185
2019 Library services 5 20 42 24 8 0 0 33 25 40
2019 Legal services 0 46 44 0 10 0 0 10 46 10
2019 Administration and operations 9 10 36 26 19 1 0 45 19 230
2019 Human resources 11 25 36 22 7 0 0 29 36 90
2019 Financial management 5 12 47 16 20 0 0 36 17 70
2019 Procurement 0 26 38 17 18 0 0 35 26 20
2019 Real property 2 13 41 26 16 0 1 43 16 30
2019 Material management 0 0 32 38 31 0 0 68 0 15
2019 Information management 15 3 32 26 25 0 0 50 18 30
2019 Information technology 5 13 42 29 10 0 1 39 18 115
2019 Evaluation 15 29 27 17 13 0 0 29 44 25
2019 Data sciences 9 17 25 28 22 0 0 50 26 40
2019 Policy 9 17 57 15 3 0 0 17 26 35
2019 Project management 6 17 40 26 11 1 0 37 23 135
2019 Other services to the public 2 12 48 18 19 0 0 37 15 45
2019 None of the above 12 10 38 28 12 0 0 40 22 160

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 40 11 8 0 9 3 79 9 35
2024 Intelligence analysts 70 30 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 28 38 23 11 0 0 0 65 11 15
2024 Communications or public affairs 28 53 9 7 2 0 0 82 9 55
2024 Security 32 52 16 0 0 0 0 84 0 15
2024 Science and technology 22 39 21 9 4 4 0 64 14 1260
2024 Library services 15 24 37 17 8 0 0 39 25 25
2024 Legal services 41 17 24 9 0 9 0 64 10 10
2024 Administration and operations 29 41 13 9 4 5 0 74 13 240
2024 Human resources 32 38 18 10 3 0 0 70 13 105
2024 Financial management 30 48 13 4 3 1 0 79 7 70
2024 Procurement 21 16 27 21 6 10 0 41 30 35
2024 Real property 32 28 21 8 3 8 0 66 11 60
2024 Information management 20 60 0 16 4 0 0 80 20 20
2024 Information technology 32 35 15 7 6 5 1 71 13 155
2024 Evaluation 28 30 7 15 0 20 0 73 18 25
2024 Data sciences 31 16 18 23 2 9 0 52 28 40
2024 Policy 28 37 19 6 2 0 7 70 9 50
2024 Project management 31 31 20 8 8 3 0 63 16 155
2024 Other services to the public 33 37 9 14 0 3 3 75 15 65
2024 None of the above 23 38 20 8 7 4 0 64 15 175
2022 Client contact centre 43 32 16 4 0 5 0 79 4 45
2022 Compliance, inspection and enforcement 32 54 14 0 0 0 0 86 0 15
2022 Communications or public affairs 43 38 9 8 0 2 0 83 8 45
2022 Security 42 28 14 11 0 5 0 74 11 20
2022 Science and technology 26 41 18 8 4 3 0 69 12 1270
2022 Library services 38 51 6 6 0 0 0 88 6 30
2022 Legal services 35 45 0 0 0 20 0 100 0 15
2022 Administration and operations 40 37 13 4 2 2 0 80 7 250
2022 Human resources 47 42 8 3 0 0 0 89 3 90
2022 Financial management 36 49 8 2 2 3 0 88 3 65
2022 Procurement 28 41 7 5 0 19 0 84 6 35
2022 Real property 29 34 29 5 0 3 0 65 5 65
2022 Material management 17 47 0 28 8 0 0 64 36 10
2022 Information management 40 30 26 4 0 0 0 70 4 30
2022 Information technology 37 36 12 4 5 6 0 78 10 130
2022 Internal audit 29 33 12 0 0 17 8 83 0 15
2022 Evaluation 35 48 14 0 3 0 0 84 3 35
2022 Data sciences 31 52 6 5 5 0 0 84 10 55
2022 Policy 29 40 16 8 5 2 0 70 13 45
2022 Project management 28 41 20 4 3 3 0 72 8 170
2022 Other services to the public 50 33 5 4 8 0 0 83 12 50
2022 None of the above 21 35 19 8 6 12 0 63 16 170
2020 Client contact centre 63 28 5 5 0 0 0 91 5 35
2020 Compliance, inspection and enforcement 50 36 10 4 0 0 0 86 4 20
2020 Communications or public affairs 49 47 2 0 0 2 0 98 0 55
2020 Security 52 43 5 0 0 0 0 95 0 20
2020 Science and technology 39 42 12 4 1 2 0 83 5 1280
2020 Library services 54 38 9 0 0 0 0 91 0 30
2020 Administration and operations 54 33 9 3 1 0 0 87 4 235
2020 Human resources 64 27 7 0 1 0 0 92 1 105
2020 Financial management 66 30 3 0 1 0 0 96 1 65
2020 Procurement 45 36 8 11 0 0 0 81 11 20
2020 Real property 24 38 29 4 2 4 0 64 6 50
2020 Material management 55 7 17 11 0 10 0 69 12 15
2020 Information management 62 33 3 2 0 0 0 95 2 30
2020 Information technology 46 35 13 2 2 2 0 83 4 130
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 45 46 9 0 0 0 0 91 0 30
2020 Data sciences 57 20 4 8 5 5 0 82 14 35
2020 Policy 56 31 7 7 0 0 0 86 7 55
2020 Project management 50 29 13 3 3 3 0 81 6 155
2020 Other services to the public 42 43 4 5 1 4 0 89 7 55
2020 None of the above 36 37 14 5 4 4 1 76 9 130
2019 Client contact centre 21 44 26 6 2 0 0 65 8 35
2019 Compliance, inspection and enforcement 32 28 8 13 8 12 0 67 24 20
2019 Communications or public affairs 17 46 17 13 5 2 0 64 18 50
2019 Security 42 29 21 8 0 0 0 71 8 25
2019 Science and technology 15 38 23 13 4 6 1 57 19 1185
2019 Library services 19 41 22 12 2 5 0 63 15 40
2019 Legal services 10 63 19 0 0 9 0 80 0 10
2019 Administration and operations 23 34 22 12 4 5 0 60 17 230
2019 Human resources 26 47 11 14 3 0 0 72 17 90
2019 Financial management 31 50 16 0 1 2 0 83 1 70
2019 Procurement 26 34 30 6 0 4 0 63 6 20
2019 Real property 27 27 9 18 0 18 0 66 23 30
2019 Material management 36 22 11 18 0 13 0 67 20 15
2019 Information management 15 40 20 18 5 2 0 56 24 30
2019 Information technology 21 38 22 8 2 8 0 64 11 115
2019 Evaluation 8 20 28 26 13 4 0 30 41 25
2019 Data sciences 33 20 21 11 9 4 2 56 21 40
2019 Policy 22 36 27 15 0 0 0 58 15 35
2019 Project management 16 37 25 15 4 4 0 54 20 135
2019 Other services to the public 13 40 28 10 9 0 0 53 19 45
2019 None of the above 15 33 20 13 10 9 0 52 25 165

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 5 47 37 11 0 35
2024 Intelligence analysts 0 51 40 9 0 10
2024 Compliance, inspection and enforcement 0 28 47 25 0 15
2024 Communications or public affairs 5 25 32 31 7 55
2024 Security 24 28 26 18 4 15
2024 Science and technology 16 27 33 17 6 1260
2024 Library services 20 20 45 15 0 25
2024 Legal services 8 32 34 27 0 10
2024 Administration and operations 10 25 45 14 6 240
2024 Human resources 9 27 36 19 9 105
2024 Financial management 11 37 34 14 4 70
2024 Procurement 13 25 38 21 3 35
2024 Real property 9 40 45 4 2 60
2024 Information management 11 22 43 24 0 20
2024 Information technology 19 26 28 22 5 155
2024 Evaluation 21 27 40 3 9 25
2024 Data sciences 13 21 31 21 14 40
2024 Policy 7 33 45 11 4 50
2024 Project management 11 29 35 18 6 155
2024 Other services to the public 21 29 31 11 9 65
2024 None of the above 13 26 37 17 6 180
2022 Client contact centre 13 32 38 15 2 45
2022 Compliance, inspection and enforcement 23 41 12 24 0 15
2022 Communications or public affairs 6 29 33 20 11 45
2022 Security 12 45 13 19 11 20
2022 Science and technology 13 33 32 18 4 1270
2022 Library services 15 38 30 13 3 30
2022 Legal services 9 50 35 6 0 15
2022 Administration and operations 11 32 32 23 2 250
2022 Human resources 10 41 31 15 2 90
2022 Financial management 14 38 39 9 0 65
2022 Procurement 17 41 25 11 6 35
2022 Real property 16 39 26 16 3 65
2022 Material management 19 33 29 19 0 10
2022 Information management 7 28 33 31 0 30
2022 Information technology 16 37 28 14 4 130
2022 Internal audit 0 57 16 22 5 15
2022 Evaluation 16 40 21 10 13 35
2022 Data sciences 15 25 27 23 10 55
2022 Policy 14 27 39 13 7 45
2022 Project management 10 30 37 20 3 170
2022 Other services to the public 16 34 28 14 8 50
2022 None of the above 11 31 35 17 7 170

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 29 9 0 5 9 5 83 6 35
2024 Intelligence analysts 83 9 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 60 22 6 0 0 13 0 94 0 15
2024 Communications or public affairs 51 31 12 3 2 2 0 83 5 55
2024 Security 62 22 16 0 0 0 0 84 0 15
2024 Science and technology 49 26 12 5 3 5 1 80 7 1260
2024 Library services 48 28 16 4 0 0 5 80 4 25
2024 Legal services 82 9 9 0 0 0 0 91 0 10
2024 Administration and operations 55 26 12 3 1 2 1 83 5 240
2024 Human resources 65 24 6 5 0 0 1 90 5 105
2024 Financial management 61 22 10 3 0 3 2 87 3 70
2024 Procurement 29 39 13 4 10 3 2 72 14 35
2024 Real property 51 21 22 2 1 3 0 74 3 60
2024 Information management 75 21 0 4 0 0 0 96 4 20
2024 Information technology 52 25 11 6 1 3 2 81 7 155
2024 Evaluation 48 23 11 3 3 11 0 80 7 25
2024 Data sciences 55 23 19 0 0 0 2 80 0 40
2024 Policy 65 23 10 0 0 2 0 90 0 50
2024 Project management 53 29 12 2 1 3 1 85 2 155
2024 Other services to the public 63 19 9 2 2 3 3 87 4 65
2024 None of the above 47 28 10 5 4 5 0 79 10 180
2022 Client contact centre 58 24 9 2 0 7 0 88 2 45
2022 Compliance, inspection and enforcement 41 46 5 8 0 0 0 87 8 15
2022 Communications or public affairs 65 26 5 4 0 0 0 91 4 45
2022 Security 72 14 4 6 0 4 0 89 6 20
2022 Science and technology 48 29 13 3 3 3 1 80 6 1270
2022 Library services 52 31 4 6 0 7 0 89 7 30
2022 Legal services 73 18 0 0 0 9 0 100 0 15
2022 Administration and operations 61 25 10 2 1 1 1 87 3 250
2022 Human resources 72 19 5 3 0 1 0 92 3 90
2022 Financial management 65 31 3 0 1 0 0 95 1 65
2022 Procurement 58 13 10 2 0 15 3 86 3 35
2022 Real property 45 28 14 8 1 3 2 76 9 65
2022 Material management 27 46 0 0 8 19 0 91 9 10
2022 Information management 64 15 17 0 4 0 0 80 4 30
2022 Information technology 58 20 11 1 3 3 3 84 4 130
2022 Internal audit 57 10 7 0 0 0 25 91 0 15
2022 Evaluation 42 38 10 0 5 3 3 84 5 35
2022 Data sciences 53 27 8 3 3 2 5 85 6 55
2022 Policy 51 31 11 2 3 2 0 83 5 45
2022 Project management 50 27 12 3 2 4 1 81 6 170
2022 Other services to the public 65 24 6 0 2 4 0 92 2 50
2022 None of the above 46 24 15 2 5 7 1 76 7 170
2020 Client contact centre 64 29 2 2 0 2 0 95 2 35
2020 Compliance, inspection and enforcement 54 22 14 0 0 5 4 84 0 20
2020 Communications or public affairs 59 28 5 0 5 2 0 89 6 55
2020 Security 69 26 5 0 0 0 0 95 0 20
2020 Science and technology 43 30 15 4 3 4 1 77 7 1280
2020 Library services 72 25 0 3 0 0 0 97 3 30
2020 Administration and operations 56 22 13 2 4 2 1 81 6 235
2020 Human resources 68 20 4 0 3 4 0 92 3 105
2020 Financial management 68 16 8 3 1 4 0 88 4 65
2020 Procurement 52 18 23 3 3 0 0 70 7 20
2020 Real property 25 31 20 6 8 1 9 63 15 50
2020 Material management 37 39 16 7 0 0 0 76 7 10
2020 Information management 55 25 19 0 0 0 0 81 0 30
2020 Information technology 51 30 11 2 4 2 1 83 6 130
2020 Internal audit 73 27 0 0 0 0 0 100 0 10
2020 Evaluation 24 60 4 6 3 3 0 87 10 30
2020 Data sciences 53 27 7 0 8 5 0 84 8 35
2020 Policy 54 26 13 2 0 2 3 84 2 55
2020 Project management 53 27 10 3 1 5 0 85 5 155
2020 Other services to the public 47 39 3 9 0 2 0 88 9 55
2020 None of the above 44 30 14 7 2 3 0 76 9 130

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 24 0 8 9 3 3 82 18 35
2024 Intelligence analysts 62 19 9 10 0 0 0 81 10 10
2024 Compliance, inspection and enforcement 46 36 0 5 7 6 0 87 13 15
2024 Communications or public affairs 48 24 7 10 12 0 0 72 21 55
2024 Security 57 23 8 4 7 0 0 81 11 15
2024 Science and technology 41 27 9 11 9 2 1 70 21 1260
2024 Library services 52 12 20 8 0 4 5 69 9 25
2024 Legal services 57 34 9 0 0 0 0 91 0 10
2024 Administration and operations 46 28 9 7 6 3 1 78 13 240
2024 Human resources 54 29 2 6 7 2 1 85 13 105
2024 Financial management 53 23 11 8 3 2 2 78 11 70
2024 Procurement 27 42 8 9 13 0 0 69 23 35
2024 Real property 47 19 13 13 6 0 1 67 20 60
2024 Information management 59 11 16 4 4 0 5 74 9 20
2024 Information technology 49 22 10 8 7 2 1 73 16 155
2024 Evaluation 48 24 11 0 18 0 0 71 18 25
2024 Data sciences 42 28 2 12 10 6 0 74 23 40
2024 Policy 56 13 14 4 11 2 0 70 15 50
2024 Project management 48 18 13 11 9 1 0 67 20 155
2024 Other services to the public 53 22 5 6 10 2 3 79 16 65
2024 None of the above 44 28 7 8 9 3 1 75 18 175
2022 Client contact centre 57 20 8 2 12 2 0 78 14 45
2022 Compliance, inspection and enforcement 65 17 0 13 4 0 0 82 18 15
2022 Communications or public affairs 52 26 6 11 2 3 0 80 14 45
2022 Security 68 4 4 19 4 0 0 72 24 20
2022 Science and technology 38 29 11 11 7 2 1 70 19 1270
2022 Library services 27 35 12 9 11 6 0 66 21 30
2022 Legal services 67 11 7 7 9 0 0 78 15 15
2022 Administration and operations 53 21 9 10 5 1 0 75 16 250
2022 Human resources 62 17 10 7 3 1 0 80 10 90
2022 Financial management 52 37 3 8 0 0 0 89 8 65
2022 Procurement 38 27 15 2 5 9 3 74 9 35
2022 Real property 48 20 14 7 10 0 1 68 17 65
2022 Material management 35 30 17 10 8 0 0 65 18 10
2022 Information management 43 45 3 6 4 0 0 88 9 30
2022 Information technology 52 21 8 6 9 3 2 76 16 130
2022 Internal audit 58 21 6 7 0 0 8 86 8 15
2022 Evaluation 34 36 13 3 12 0 2 72 15 35
2022 Data sciences 37 29 11 9 13 2 0 66 22 55
2022 Policy 54 13 5 12 10 6 0 72 23 45
2022 Project management 38 27 12 12 9 1 1 67 21 170
2022 Other services to the public 52 25 5 5 9 2 2 80 15 50
2022 None of the above 37 24 10 11 10 7 0 67 23 170
2020 Client contact centre 53 25 7 14 0 2 0 79 14 35
2020 Compliance, inspection and enforcement 53 15 17 4 5 5 0 72 10 20
2020 Communications or public affairs 46 26 7 11 5 2 2 75 17 55
2020 Security 48 39 5 8 0 0 0 88 8 20
2020 Science and technology 33 29 15 13 7 2 1 64 21 1280
2020 Library services 42 44 0 5 3 5 0 91 9 30
2020 Administration and operations 43 26 11 10 8 1 0 70 19 235
2020 Human resources 57 21 9 7 4 2 0 80 11 105
2020 Financial management 47 26 12 9 5 0 0 73 15 65
2020 Procurement 50 21 14 12 4 0 0 71 15 20
2020 Real property 23 33 11 13 16 1 3 58 30 50
2020 Material management 41 22 20 7 5 6 0 67 12 15
2020 Information management 39 30 18 7 5 0 0 69 13 30
2020 Information technology 46 24 11 7 9 0 2 72 16 130
2020 Internal audit 67 17 16 0 0 0 0 84 0 10
2020 Evaluation 15 49 14 13 3 6 0 68 17 30
2020 Data sciences 39 34 7 8 12 0 0 73 20 35
2020 Policy 51 21 8 12 7 2 0 73 19 55
2020 Project management 44 27 14 10 5 1 0 71 15 155
2020 Other services to the public 34 36 9 12 9 0 0 70 21 55
2020 None of the above 35 23 16 12 10 4 0 61 23 130

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 28 12 3 0 3 3 84 3 35
2024 Intelligence analysts 62 29 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 74 20 0 0 0 6 0 100 0 15
2024 Communications or public affairs 57 33 2 5 3 0 0 90 8 55
2024 Security 62 23 4 11 0 0 0 85 11 15
2024 Science and technology 57 27 7 4 4 1 0 85 8 1260
2024 Library services 52 20 19 4 0 0 5 75 4 25
2024 Legal services 66 25 9 0 0 0 0 91 0 10
2024 Administration and operations 57 31 5 4 2 1 0 89 6 240
2024 Human resources 66 26 3 2 1 2 1 94 3 105
2024 Financial management 65 25 6 3 0 0 2 91 3 70
2024 Procurement 47 26 5 9 13 0 0 73 23 35
2024 Real property 57 25 10 5 0 1 1 85 5 60
2024 Information management 66 20 5 9 0 0 0 86 9 20
2024 Information technology 58 23 8 3 5 2 1 84 8 155
2024 Evaluation 59 24 7 0 11 0 0 82 11 25
2024 Data sciences 62 26 0 2 8 2 0 90 10 40
2024 Policy 72 15 10 2 2 0 0 87 3 50
2024 Project management 62 19 10 5 4 1 0 82 8 155
2024 Other services to the public 67 21 4 2 2 0 3 91 4 65
2024 None of the above 53 24 7 4 8 2 0 80 13 180
2022 Client contact centre 63 24 4 2 8 0 0 86 9 45
2022 Compliance, inspection and enforcement 76 11 8 6 0 0 0 87 6 15
2022 Communications or public affairs 57 25 4 9 2 3 0 85 11 45
2022 Security 77 15 4 4 0 0 0 92 4 20
2022 Science and technology 54 31 7 4 3 1 0 87 7 1270
2022 Library services 46 38 3 6 0 6 0 90 7 30
2022 Legal services 67 33 0 0 0 0 0 100 0 15
2022 Administration and operations 64 20 8 4 3 0 0 85 7 250
2022 Human resources 72 20 1 3 3 1 0 93 6 90
2022 Financial management 64 33 1 1 0 0 0 97 1 65
2022 Procurement 53 37 5 0 0 5 0 95 0 35
2022 Real property 55 29 4 3 7 0 1 85 11 65
2022 Material management 64 26 0 10 0 0 0 90 10 10
2022 Information management 56 35 3 3 4 0 0 91 6 30
2022 Information technology 62 25 8 2 4 1 0 87 6 130
2022 Internal audit 73 6 6 7 0 0 8 86 8 15
2022 Evaluation 51 37 2 2 5 0 2 90 8 35
2022 Data sciences 49 34 8 2 6 2 0 84 8 55
2022 Policy 59 30 0 0 7 4 0 93 7 45
2022 Project management 52 31 8 6 2 1 1 84 8 170
2022 Other services to the public 64 22 3 2 5 2 2 89 8 50
2022 None of the above 46 34 5 5 7 2 0 82 13 170
2020 Client contact centre 64 27 5 4 0 0 0 91 4 35
2020 Compliance, inspection and enforcement 64 23 4 9 0 0 0 87 9 20
2020 Communications or public affairs 61 25 5 4 4 2 0 87 7 55
2020 Security 52 34 10 4 0 0 0 86 4 20
2020 Science and technology 50 31 8 6 3 1 0 83 9 1280
2020 Library services 61 30 0 0 3 5 0 97 3 30
2020 Administration and operations 54 23 10 5 5 3 0 80 10 235
2020 Human resources 65 21 6 2 3 2 0 88 6 100
2020 Financial management 56 34 5 3 3 0 0 89 5 65
2020 Procurement 65 14 4 18 0 0 0 78 18 20
2020 Real property 47 24 14 9 5 1 0 72 13 50
2020 Material management 48 32 0 13 7 0 0 80 20 15
2020 Information management 50 31 7 5 0 7 0 87 5 30
2020 Information technology 57 27 9 3 4 0 0 84 7 130
2020 Internal audit 73 18 9 0 0 0 0 91 0 10
2020 Evaluation 36 51 0 10 0 3 0 90 10 30
2020 Data sciences 72 14 5 5 4 0 0 86 9 35
2020 Policy 65 24 2 5 4 0 0 90 9 55
2020 Project management 56 25 12 5 2 0 0 81 7 155
2020 Other services to the public 48 33 3 8 7 0 0 81 15 55
2020 None of the above 48 23 12 8 6 2 0 73 15 125

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 61 8 3 2 0 3 86 5 35
2024 Intelligence analysts 53 9 29 9 0 0 0 62 9 10
2024 Compliance, inspection and enforcement 11 51 14 10 5 8 0 68 17 15
2024 Communications or public affairs 23 36 17 14 9 2 0 60 23 55
2024 Security 36 44 8 7 5 0 0 80 12 15
2024 Science and technology 27 40 15 11 6 1 0 68 17 1260
2024 Library services 24 28 32 16 0 0 0 52 16 25
2024 Legal services 41 25 27 0 7 0 0 66 7 10
2024 Administration and operations 26 43 17 8 4 3 0 71 12 240
2024 Human resources 37 39 11 6 6 0 1 77 12 105
2024 Financial management 43 37 10 8 0 0 2 81 8 70
2024 Procurement 20 32 26 13 9 0 0 52 22 35
2024 Real property 30 45 15 8 3 0 0 74 10 60
2024 Information management 19 60 16 4 0 0 0 79 4 20
2024 Information technology 35 34 15 10 5 1 0 70 15 155
2024 Evaluation 41 20 11 24 4 0 0 60 28 25
2024 Data sciences 25 42 16 13 2 2 0 68 16 40
2024 Policy 34 42 8 7 2 7 0 82 10 50
2024 Project management 29 39 14 11 5 1 0 69 16 155
2024 Other services to the public 37 33 11 11 7 2 0 71 18 65
2024 None of the above 27 39 13 13 7 2 0 67 20 175
2022 Client contact centre 38 43 13 5 2 0 0 81 6 45
2022 Compliance, inspection and enforcement 24 41 29 6 0 0 0 65 6 15
2022 Communications or public affairs 32 48 10 7 3 0 0 80 10 45
2022 Security 44 30 16 0 10 0 0 74 10 20
2022 Science and technology 28 40 15 11 5 2 0 69 16 1270
2022 Library services 31 50 14 6 0 0 0 81 6 30
2022 Legal services 37 52 0 0 0 11 0 100 0 15
2022 Administration and operations 33 39 15 9 3 1 0 73 12 250
2022 Human resources 49 34 10 5 2 0 0 83 7 90
2022 Financial management 48 37 7 5 3 0 0 85 8 65
2022 Procurement 26 45 7 16 0 6 0 76 17 35
2022 Real property 33 44 14 6 1 2 0 79 8 65
2022 Material management 27 16 30 26 0 0 0 44 26 10
2022 Information management 30 43 16 0 0 11 0 82 0 30
2022 Information technology 40 28 15 7 6 3 1 70 14 130
2022 Internal audit 45 43 12 0 0 0 0 88 0 15
2022 Evaluation 35 40 10 8 5 3 0 77 13 35
2022 Data sciences 36 42 8 8 3 3 0 81 11 55
2022 Policy 25 39 20 6 5 4 0 67 12 45
2022 Project management 22 42 18 10 5 2 1 66 16 170
2022 Other services to the public 38 39 6 9 5 4 0 79 15 50
2022 None of the above 22 42 16 11 7 3 0 66 18 170
2020 Client contact centre 39 54 5 0 2 0 0 93 2 35
2020 Compliance, inspection and enforcement 45 34 14 4 0 4 0 82 4 20
2020 Communications or public affairs 33 35 12 5 7 7 0 74 13 55
2020 Security 69 22 8 0 0 0 0 92 0 20
2020 Science and technology 34 39 16 7 3 2 0 74 10 1285
2020 Library services 53 38 6 3 0 0 0 91 3 30
2020 Administration and operations 48 30 9 7 4 1 1 80 11 235
2020 Human resources 50 35 7 3 1 3 0 89 4 100
2020 Financial management 59 29 8 3 1 0 0 88 4 65
2020 Procurement 49 44 7 0 0 0 0 93 0 20
2020 Real property 27 31 17 10 7 6 2 63 18 50
2020 Material management 44 28 11 0 7 10 0 81 7 15
2020 Information management 45 40 13 2 0 0 0 85 2 30
2020 Information technology 36 37 16 5 4 2 0 75 9 130
2020 Internal audit 73 27 0 0 0 0 0 100 0 10
2020 Evaluation 41 44 6 6 0 3 0 87 6 30
2020 Data sciences 56 27 5 8 2 2 0 84 11 35
2020 Policy 39 36 14 10 0 2 0 76 10 55
2020 Project management 42 32 13 6 3 3 0 77 10 155
2020 Other services to the public 42 38 8 5 7 0 0 80 12 55
2020 None of the above 37 26 18 11 7 2 0 64 18 130
2019 Client contact centre 40 42 5 8 6 0 0 81 14 35
2019 Compliance, inspection and enforcement 30 41 16 9 4 0 0 71 13 20
2019 Communications or public affairs 9 50 19 14 5 2 0 61 20 50
2019 Security 59 37 4 0 0 0 0 96 0 25
2019 Science and technology 22 36 20 13 5 3 0 60 19 1185
2019 Library services 23 45 12 17 0 2 0 70 18 40
2019 Administration and operations 29 34 20 10 5 2 0 64 15 230
2019 Human resources 30 38 20 9 3 0 0 68 12 90
2019 Financial management 37 34 23 4 1 1 0 72 5 70
2019 Procurement 22 47 18 13 0 0 0 69 13 20
2019 Real property 32 26 9 30 0 4 0 60 31 30
2019 Material management 42 34 20 0 0 4 0 79 0 15
2019 Information management 22 31 23 13 7 2 0 55 21 30
2019 Information technology 26 39 18 9 3 5 0 69 13 110
2019 Evaluation 17 27 24 20 13 0 0 43 32 25
2019 Data sciences 31 33 14 9 9 4 0 67 18 40
2019 Policy 22 49 9 17 3 0 0 71 20 35
2019 Project management 19 39 20 15 6 1 0 59 21 135
2019 Other services to the public 22 34 25 9 9 0 2 57 18 45
2019 None of the above 21 34 16 13 11 5 0 58 25 165

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 19 45 7 14 14 0 0 65 28 15
2024 Science and technology 14 48 18 14 4 1 0 64 18 295
2024 Administration and operations 25 57 3 6 4 4 0 85 11 55
2024 Human resources 17 58 13 12 0 0 0 75 12 40
2024 Financial management 19 51 17 10 3 0 0 70 13 30
2024 Real property 34 49 11 6 0 0 0 83 6 15
2024 Information technology 23 48 13 13 4 0 0 70 17 30
2024 Project management 14 54 17 6 0 8 0 74 7 30
2024 None of the above 17 74 6 0 4 0 0 90 4 30
2022 Communications or public affairs 13 52 5 31 0 0 0 64 31 15
2022 Science and technology 10 56 16 12 3 3 0 69 15 290
2022 Administration and operations 20 53 14 9 3 1 0 74 12 60
2022 Human resources 36 48 5 11 0 0 0 84 11 35
2022 Financial management 30 35 22 10 3 0 0 65 14 30
2022 Real property 11 65 13 5 6 0 0 76 10 20
2022 Information technology 22 49 21 0 4 4 0 74 4 30
2022 Data sciences 37 42 10 11 0 0 0 80 11 10
2022 Policy 14 50 8 23 0 5 0 68 24 15
2022 Project management 18 47 21 14 0 0 0 65 14 35
2022 None of the above 19 56 8 3 9 6 0 79 12 40
2020 Communications or public affairs 0 90 0 0 10 0 0 90 10 10
2020 Science and technology 14 56 13 12 3 2 1 72 15 280
2020 Administration and operations 36 46 16 0 2 0 0 82 2 50
2020 Human resources 28 58 8 5 0 0 0 86 5 35
2020 Financial management 29 52 11 4 4 0 0 81 8 25
2020 Real property 12 64 8 7 8 0 0 76 15 15
2020 Information technology 25 50 7 18 0 0 0 75 18 30
2020 Policy 29 50 21 0 0 0 0 79 0 15
2020 Project management 34 48 6 9 0 4 0 84 9 35
2020 None of the above 22 57 4 7 7 3 0 82 14 30
2019 Communications or public affairs 7 34 39 14 7 0 0 41 20 10
2019 Science and technology 8 42 19 18 5 5 4 54 24 225
2019 Administration and operations 14 47 25 10 4 0 0 61 14 60
2019 Human resources 14 49 10 24 3 0 0 63 26 40
2019 Financial management 18 28 43 4 4 0 3 48 7 25
2019 Real property 8 59 11 22 0 0 0 67 22 10
2019 Information technology 16 35 30 11 0 4 4 56 12 30
2019 Policy 19 58 11 11 0 0 0 78 11 10
2019 Project management 8 46 29 17 0 0 0 54 17 25
2019 None of the above 14 38 7 19 7 7 6 61 31 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 35
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 13 87 15
2024 Communications or public affairs 19 81 55
2024 Security 8 92 15
2024 Science and technology 7 93 1260
2024 Library services 11 89 25
2024 Legal services 17 83 10
2024 Administration and operations 14 86 240
2024 Human resources 20 80 105
2024 Financial management 19 81 70
2024 Procurement 26 74 35
2024 Real property 12 88 60
2024 Information management 23 77 15
2024 Information technology 10 90 155
2024 Evaluation 14 86 25
2024 Data sciences 17 83 40
2024 Policy 9 91 50
2024 Project management 17 83 155
2024 Other services to the public 13 87 65
2024 None of the above 12 88 175
2022 Client contact centre 14 86 45
2022 Compliance, inspection and enforcement 4 96 15
2022 Communications or public affairs 9 91 45
2022 Security 23 77 20
2022 Science and technology 7 93 1270
2022 Library services 3 97 30
2022 Legal services 0 100 15
2022 Administration and operations 10 90 250
2022 Human resources 10 90 90
2022 Financial management 8 92 65
2022 Procurement 5 95 35
2022 Real property 5 95 65
2022 Material management 0 100 10
2022 Information management 6 94 30
2022 Information technology 6 94 130
2022 Internal audit 5 95 15
2022 Evaluation 8 92 35
2022 Data sciences 8 92 55
2022 Policy 5 95 45
2022 Project management 9 91 170
2022 Other services to the public 10 90 50
2022 None of the above 10 90 170
2020 Client contact centre 5 95 35
2020 Compliance, inspection and enforcement 4 96 20
2020 Communications or public affairs 7 93 55
2020 Security 25 75 20
2020 Science and technology 5 95 1275
2020 Library services 8 92 30
2020 Administration and operations 10 90 230
2020 Human resources 7 93 100
2020 Financial management 11 89 65
2020 Procurement 5 95 20
2020 Real property 3 97 50
2020 Material management 11 89 15
2020 Information management 10 90 30
2020 Information technology 11 89 130
2020 Internal audit 17 83 10
2020 Evaluation 6 94 30
2020 Data sciences 3 97 30
2020 Policy 3 97 55
2020 Project management 14 86 155
2020 Other services to the public 7 93 55
2020 None of the above 11 89 125
2019 Client contact centre 14 86 35
2019 Compliance, inspection and enforcement 7 93 20
2019 Communications or public affairs 21 79 50
2019 Security 11 89 25
2019 Science and technology 7 93 1190
2019 Library services 12 88 40
2019 Legal services 9 91 10
2019 Administration and operations 13 87 230
2019 Human resources 11 89 90
2019 Financial management 7 93 70
2019 Procurement 13 87 20
2019 Real property 17 83 30
2019 Material management 17 83 15
2019 Information management 19 81 30
2019 Information technology 15 85 110
2019 Evaluation 11 89 25
2019 Data sciences 4 96 40
2019 Policy 3 97 35
2019 Project management 19 81 140
2019 Other services to the public 13 87 45
2019 None of the above 12 88 165

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 100 0 10
2024 Science and technology 43 57 85
2024 Administration and operations 53 47 40
2024 Human resources 69 31 20
2024 Financial management 63 37 15
2024 Information technology 46 54 15
2024 Project management 47 53 30
2024 None of the above 58 42 20
2022 Science and technology 41 59 90
2022 Administration and operations 47 53 25
2022 Human resources 45 55 10
2022 Project management 37 63 15
2022 None of the above 26 74 20
2020 Science and technology 34 66 60
2020 Administration and operations 34 66 20
2020 Information technology 28 72 15
2020 Project management 35 65 20
2020 None of the above 51 49 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 91 9 10
2024 Science and technology 74 26 85
2024 Administration and operations 77 23 40
2024 Human resources 80 20 20
2024 Financial management 79 21 15
2024 Information technology 60 40 15
2024 Project management 69 31 30
2024 None of the above 46 54 20
2022 Science and technology 75 25 90
2022 Administration and operations 82 18 25
2022 Human resources 90 10 10
2022 Project management 78 22 15
2022 None of the above 76 24 20
2020 Science and technology 83 17 60
2020 Administration and operations 76 24 20
2020 Information technology 72 28 15
2020 Project management 77 23 20
2020 None of the above 81 19 15
2019 Communications or public affairs 83 17 10
2019 Science and technology 81 19 85
2019 Administration and operations 83 17 25
2019 Human resources 83 17 10
2019 Information technology 77 23 15
2019 Project management 82 18 25
2019 None of the above 81 19 20

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Science and technology 51 26 5 13 3 3 0 79 16 65
2024 Administration and operations 34 39 13 7 3 0 4 76 10 30
2024 Human resources 33 43 0 18 6 0 0 76 24 20
2024 Financial management 53 39 8 0 0 0 0 92 0 10
2024 Information technology 58 21 9 12 0 0 0 79 12 10
2024 Project management 40 35 9 9 7 0 0 75 16 20
2024 None of the above 54 36 10 0 0 0 0 90 0 10
2022 Science and technology 43 43 3 5 7 0 0 85 12 65
2022 Administration and operations 52 43 0 5 0 0 0 95 5 20
2022 Project management 34 25 24 16 0 0 0 59 16 10
2022 None of the above 41 15 27 8 8 0 0 57 16 15
2020 Science and technology 43 38 12 7 0 0 0 81 7 50
2020 Administration and operations 39 53 0 8 0 0 0 92 8 15
2020 Information technology 30 40 10 20 0 0 0 70 20 10
2020 Project management 78 16 5 0 0 0 0 95 0 15
2020 None of the above 51 25 16 8 0 0 0 76 8 15
2019 Science and technology 53 36 3 7 1 0 0 89 9 70
2019 Administration and operations 36 51 9 3 0 0 0 88 3 20
2019 Information technology 50 20 15 8 0 0 8 75 8 10
2019 Project management 53 38 5 0 5 0 0 91 5 20
2019 None of the above 38 50 0 6 6 0 0 88 12 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 37 5 6 0 9 5 87 7 35
2024 Intelligence analysts 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 55 10 29 0 0 0 6 70 0 15
2024 Communications or public affairs 47 27 10 8 3 4 1 78 11 55
2024 Security 75 0 8 7 5 0 5 79 13 15
2024 Science and technology 42 34 9 5 2 4 4 83 7 1260
2024 Library services 31 36 16 4 4 4 6 74 8 25
2024 Legal services 57 34 0 0 9 0 0 91 9 10
2024 Administration and operations 49 29 8 7 1 3 3 83 9 240
2024 Human resources 56 28 6 3 4 2 2 87 7 105
2024 Financial management 52 25 10 7 0 1 4 82 7 70
2024 Procurement 29 20 10 20 14 3 3 52 37 35
2024 Real property 50 26 7 4 2 8 3 85 7 60
2024 Information management 51 26 9 10 0 0 5 81 10 20
2024 Information technology 48 29 9 5 5 3 2 80 10 155
2024 Evaluation 43 28 11 3 7 7 0 77 11 25
2024 Data sciences 47 22 15 4 0 4 8 78 4 40
2024 Policy 56 13 6 4 0 11 10 87 5 50
2024 Project management 48 29 8 7 3 3 1 81 11 155
2024 Other services to the public 65 20 2 0 2 7 5 96 2 65
2024 None of the above 40 21 16 3 7 5 8 70 11 175
2022 Client contact centre 44 33 7 4 0 3 9 87 5 45
2022 Compliance, inspection and enforcement 67 15 18 0 0 0 0 82 0 15
2022 Communications or public affairs 51 27 11 2 2 6 2 84 4 45
2022 Security 66 16 13 0 0 5 0 86 0 20
2022 Science and technology 42 36 8 4 2 5 3 85 7 1270
2022 Library services 40 35 9 10 0 6 0 79 11 30
2022 Legal services 63 9 11 7 0 11 0 81 7 15
2022 Administration and operations 53 28 6 4 3 4 2 86 7 250
2022 Human resources 66 21 7 2 0 1 3 90 2 90
2022 Financial management 48 43 1 3 0 1 3 95 4 65
2022 Procurement 41 33 8 2 0 5 10 88 3 35
2022 Real property 48 41 10 0 1 0 0 89 1 65
2022 Material management 55 35 10 0 0 0 0 90 0 10
2022 Information management 43 37 3 0 4 0 14 93 4 30
2022 Information technology 52 29 9 2 1 4 2 87 4 130
2022 Internal audit 64 26 6 0 0 4 0 94 0 15
2022 Evaluation 48 32 5 5 0 0 10 89 5 35
2022 Data sciences 43 34 4 5 3 5 5 86 9 55
2022 Policy 53 20 7 9 3 6 3 80 13 45
2022 Project management 41 36 9 4 1 6 2 84 6 170
2022 Other services to the public 59 22 3 2 4 4 6 90 7 50
2022 None of the above 36 36 11 4 4 6 2 79 9 170
2020 Client contact centre 54 32 2 0 0 3 9 98 0 35
2020 Compliance, inspection and enforcement 57 20 14 4 0 4 0 81 5 20
2020 Communications or public affairs 58 24 5 4 4 0 5 87 8 55
2020 Security 62 31 0 4 0 0 4 96 4 20
2020 Science and technology 42 34 9 4 1 5 5 84 6 1280
2020 Library services 61 22 14 0 0 0 3 85 0 30
2020 Administration and operations 54 25 8 4 2 3 4 85 7 235
2020 Human resources 70 22 1 2 1 2 2 95 3 105
2020 Financial management 54 33 3 3 1 5 1 93 4 65
2020 Procurement 40 46 0 11 0 0 3 88 12 20
2020 Real property 41 21 23 8 2 5 1 66 10 50
2020 Material management 59 17 17 0 0 7 0 81 0 15
2020 Information management 50 36 7 0 0 0 7 93 0 30
2020 Information technology 53 31 9 1 3 2 2 86 4 130
2020 Internal audit 67 33 0 0 0 0 0 100 0 10
2020 Evaluation 41 38 15 0 3 3 0 81 3 30
2020 Data sciences 46 24 8 0 5 5 13 85 6 35
2020 Policy 53 30 9 2 2 2 3 87 4 55
2020 Project management 57 25 10 1 0 4 3 89 1 155
2020 Other services to the public 51 41 3 2 2 0 2 94 3 55
2020 None of the above 44 27 12 6 2 3 5 78 9 125
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 76 35
2024 Intelligence analysts 10 43 10
2024 Compliance, inspection and enforcement 7 75 15
2024 Communications or public affairs 13 63 55
2024 Security 17 46 15
2024 Science and technology 2 79 1260
2024 Library services 4 53 25
2024 Legal services 0 66 10
2024 Administration and operations 3 80 240
2024 Human resources 3 91 105
2024 Financial management 3 87 70
2024 Procurement 0 68 35
2024 Real property 12 75 60
2024 Information management 6 70 20
2024 Information technology 4 74 155
2024 Evaluation 0 89 25
2024 Data sciences 0 67 40
2024 Policy 3 78 50
2024 Project management 5 78 155
2024 Other services to the public 3 73 65
2024 None of the above 0 77 180
2022 Client contact centre 4 85 45
2022 Compliance, inspection and enforcement 0 84 15
2022 Communications or public affairs 2 86 45
2022 Security 0 70 20
2022 Science and technology 2 78 1270
2022 Library services 3 84 30
2022 Legal services 0 63 15
2022 Administration and operations 4 76 250
2022 Human resources 3 91 90
2022 Financial management 0 95 65
2022 Procurement 5 67 35
2022 Real property 8 73 65
2022 Material management 0 67 10
2022 Information management 0 88 30
2022 Information technology 8 75 130
2022 Internal audit 5 62 15
2022 Evaluation 2 78 35
2022 Data sciences 0 70 55
2022 Policy 9 82 45
2022 Project management 5 78 170
2022 Other services to the public 0 71 50
2022 None of the above 5 76 170
2020 Client contact centre 0 84 35
2020 Compliance, inspection and enforcement 5 81 20
2020 Communications or public affairs 5 70 55
2020 Security 19 64 20
2020 Science and technology 4 73 1285
2020 Library services 5 65 30
2020 Administration and operations 7 80 235
2020 Human resources 4 86 105
2020 Financial management 5 78 65
2020 Procurement 0 89 20
2020 Real property 11 62 50
2020 Material management 7 71 15
2020 Information management 12 64 30
2020 Information technology 9 65 130
2020 Internal audit 0 83 10
2020 Evaluation 14 65 30
2020 Data sciences 9 43 35
2020 Policy 12 79 55
2020 Project management 3 70 155
2020 Other services to the public 10 53 55
2020 None of the above 8 64 130

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 80 20 25
2022 Science and technology 63 37 20
2022 Information technology 48 52 10
2020 Science and technology 58 42 45
2020 Administration and operations 75 25 15
2020 Information technology 67 33 10
2020 None of the above 62 38 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Science and technology 16 51 16 4 13 0 0 67 17 25
2022 Science and technology 9 30 25 11 12 0 13 45 26 20
2022 Information technology 11 36 29 24 0 0 0 47 24 10
2020 Science and technology 15 18 31 18 8 6 4 37 29 45
2020 Administration and operations 18 8 27 12 9 4 22 36 28 15
2020 Information technology 17 42 8 17 8 0 8 64 28 10
2020 None of the above 10 33 16 10 9 0 23 55 24 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Science and technology 13 55 7 4 10 6 7 77 15 25
2022 Science and technology 9 25 25 15 17 0 9 37 36 20
2022 Information technology 11 18 29 19 6 0 16 35 31 10
2020 Science and technology 7 28 23 22 10 0 10 39 35 45
2020 Administration and operations 27 20 18 0 13 0 22 60 17 15
2020 Information technology 8 34 0 17 16 8 16 56 44 10
2020 None of the above 0 30 24 18 18 10 0 34 40 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 13 0 0 0 6 35 78 22 35
2024 Intelligence analysts 52 10 0 0 0 19 19 84 16 10
2024 Compliance, inspection and enforcement 46 11 0 6 0 0 37 74 26 15
2024 Communications or public affairs 25 19 3 5 5 7 35 44 56 55
2024 Security 41 21 4 0 0 22 12 62 38 15
2024 Science and technology 60 6 2 1 0 6 25 87 13 1260
2024 Library services 47 0 0 0 8 0 45 85 15 25
2024 Legal services 56 0 0 0 0 8 36 100 0 10
2024 Administration and operations 43 5 3 3 1 6 39 79 21 240
2024 Human resources 56 8 3 1 3 2 27 79 21 105
2024 Financial management 53 9 5 0 0 6 28 80 20 70
2024 Procurement 52 9 2 2 0 6 29 79 21 35
2024 Real property 51 11 5 2 0 8 22 74 26 60
2024 Information management 44 19 7 6 5 0 20 55 45 20
2024 Information technology 50 10 5 6 1 10 19 70 30 155
2024 Evaluation 56 4 4 0 0 3 33 88 12 25
2024 Data sciences 44 7 0 9 0 4 36 74 26 40
2024 Policy 46 6 3 4 0 3 37 78 22 50
2024 Project management 52 8 3 2 1 7 27 78 22 155
2024 Other services to the public 47 10 3 0 2 12 26 77 23 65
2024 None of the above 47 7 3 3 2 11 28 77 23 180
2022 Client contact centre 54 14 7 0 0 2 23 45
2022 Compliance, inspection and enforcement 57 6 0 0 5 0 32 15
2022 Communications or public affairs 40 11 4 2 7 0 36 45
2022 Security 69 12 0 4 0 11 4 20
2022 Science and technology 61 6 2 1 0 6 24 1270
2022 Library services 40 3 0 6 0 7 44 30
2022 Legal services 40 12 0 0 0 0 48 15
2022 Administration and operations 51 7 3 2 2 7 28 250
2022 Human resources 48 9 6 2 2 2 32 90
2022 Financial management 63 6 0 0 0 0 31 65
2022 Procurement 51 6 0 2 0 17 24 35
2022 Real property 55 7 2 5 2 8 22 65
2022 Material management 80 0 0 0 0 10 10 10
2022 Information management 56 19 3 3 8 0 12 30
2022 Information technology 58 16 6 1 1 4 14 130
2022 Internal audit 49 12 0 0 15 0 24 15
2022 Evaluation 50 10 0 0 2 5 32 35
2022 Data sciences 49 11 5 0 0 11 24 55
2022 Policy 36 14 9 11 5 2 23 45
2022 Project management 53 11 2 3 1 4 27 170
2022 Other services to the public 61 4 2 0 6 11 17 50
2022 None of the above 46 7 3 0 1 6 36 170
2020 Client contact centre 68 9 7 0 0 2 14 35
2020 Compliance, inspection and enforcement 69 13 4 0 0 0 14 20
2020 Communications or public affairs 45 4 10 5 4 5 27 55
2020 Security 59 17 8 0 0 4 12 20
2020 Science and technology 67 7 2 0 1 4 18 1285
2020 Library services 70 6 3 0 0 5 16 30
2020 Administration and operations 59 8 5 0 1 1 26 235
2020 Human resources 61 5 4 6 5 3 16 100
2020 Financial management 61 7 4 1 1 1 24 65
2020 Procurement 74 9 3 3 0 0 11 20
2020 Real property 57 15 3 0 3 4 19 50
2020 Material management 74 6 7 0 0 0 13 15
2020 Information management 64 9 5 0 2 0 20 30
2020 Information technology 57 12 4 5 5 8 9 130
2020 Internal audit 50 25 9 0 9 0 8 10
2020 Evaluation 49 3 6 3 3 3 33 30
2020 Data sciences 50 8 5 3 3 18 14 35
2020 Policy 48 15 10 5 5 0 17 55
2020 Project management 59 7 4 3 1 4 22 155
2020 Other services to the public 62 7 0 2 0 6 24 55
2020 None of the above 57 11 6 2 1 6 18 130
2019 Client contact centre 49 23 19 0 5 0 4 35
2019 Compliance, inspection and enforcement 62 17 5 0 0 0 16 20
2019 Communications or public affairs 50 18 7 11 10 0 5 50
2019 Security 68 14 0 4 11 0 4 25
2019 Science and technology 70 10 3 1 1 2 13 1185
2019 Library services 73 12 2 0 2 5 5 40
2019 Legal services 38 28 9 15 0 0 10 10
2019 Administration and operations 52 22 6 5 1 1 13 230
2019 Human resources 51 14 11 5 7 0 12 90
2019 Financial management 74 6 7 4 1 5 2 70
2019 Procurement 49 9 21 0 4 0 17 20
2019 Real property 67 18 7 0 0 4 5 30
2019 Material management 56 10 8 9 0 8 9 15
2019 Information management 59 13 17 5 0 0 5 30
2019 Information technology 58 15 7 9 3 3 5 115
2019 Evaluation 53 13 9 4 9 4 7 20
2019 Data sciences 53 12 7 7 11 5 4 40
2019 Policy 44 23 18 6 0 3 6 35
2019 Project management 60 8 9 3 5 4 10 140
2019 Other services to the public 63 7 5 2 2 2 19 45
2019 None of the above 54 10 10 3 3 3 16 165
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