2024 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - PM

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 54 34 12 0 0 0 0 88 0 15
2022 PM 79 21 0 0 0 0 0 100 0 20
2020 PM 39 35 4 13 9 0 0 74 22 25

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 63 6 5 17 9 0 0 69 26 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 42 32 5 17 4 0 0 74 21 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 39 33 0 10 13 0 6 76 24 15
2022 PM 67 23 6 5 0 0 0 89 5 20
2020 PM 22 48 13 9 9 0 0 70 17 25
2019 PM 42 25 4 17 13 0 0 67 29 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 56 11 33 0 0 0 0 67 0 15
2022 PM 50 29 5 5 11 0 0 79 16 20
2020 PM 39 26 13 17 4 0 0 65 22 25
2019 PM 26 43 9 17 4 0 0 70 22 25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 58 0 0 6 0 0 94 6 15
2022 PM 47 42 0 0 11 0 0 89 11 15
2020 PM 27 45 9 5 14 0 0 73 18 20
2019 PM 33 46 8 13 0 0 0 79 13 25

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 20 0 0 18 0 0 82 18 15
2022 PM 67 27 0 0 6 0 0 94 6 20
2020 PM 39 35 13 13 0 0 0 74 13 25
2019 PM 46 25 21 8 0 0 0 71 8 25

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 52 12 17 12 6 0 0 64 18 15
2022 PM 44 51 5 0 0 0 0 95 0 20
2020 PM 26 43 17 9 4 0 0 70 13 25
2019 PM 46 25 21 4 4 0 0 71 8 25

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 30 27 0 0 0 0 73 0 15
2022 PM 52 32 0 5 11 0 0 84 16 20
2020 PM 52 30 4 13 0 0 0 83 13 25
2019 PM 48 30 13 9 0 0 0 78 9 25

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 54 31 11 4 0 0 0 85 4 15
2022 PM 58 16 10 10 5 0 0 74 16 20
2020 PM 43 30 0 22 4 0 0 74 26 25
2019 PM 39 17 17 13 13 0 0 57 26 25

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 23 11 4 0 0 0 85 4 15
2022 PM 68 22 5 0 6 0 0 89 6 20
2020 PM 57 30 9 4 0 0 0 87 4 25
2019 PM 42 25 21 8 4 0 0 67 13 25

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 46 33 16 4 0 0 0 79 4 15
2022 PM 52 27 11 5 5 0 0 79 10 20
2020 PM 39 30 9 13 9 0 0 70 22 25
2019 PM 46 17 17 17 4 0 0 63 21 25

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 58 23 15 4 0 0 0 81 4 15
2022 PM 61 33 5 0 0 0 0 95 0 20
2020 PM 55 32 9 0 5 0 0 86 5 20
2019 PM 50 17 29 0 4 0 0 67 4 25

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 25 17 9 0 0 0 73 9 15
2022 PM 57 32 0 0 11 0 0 89 11 20
2020 PM 35 26 13 22 4 0 0 61 26 25
2019 PM 29 29 25 4 13 0 0 58 17 25

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 47 32 5 7 9 0 0 79 16 15
2022 PM 57 32 0 0 11 0 0 89 11 20
2020 PM 43 26 13 13 4 0 0 70 17 25
2019 PM 29 38 29 4 0 0 0 67 4 25

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 61 19 16 0 4 0 0 80 4 15
2022 PM 52 37 6 0 5 0 0 89 5 20
2020 PM 39 39 9 13 0 0 0 78 13 25
2019 PM 33 38 17 13 0 0 0 71 13 25

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 58 18 20 4 0 0 0 76 4 15
2022 PM 46 43 11 0 0 0 0 89 0 20
2020 PM 30 52 13 0 4 0 0 83 4 25
2019 PM 42 29 21 4 4 0 0 71 8 25

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 16 23 0 0 0 0 77 0 15
2022 PM 64 15 16 0 5 0 0 79 5 20
2020 PM 32 32 27 9 0 0 0 64 9 20
2019 PM 42 29 4 8 13 4 0 74 22 25

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 0 45 7 30 0 6 39 13 15
2022 PM 16 5 37 12 23 0 7 37 23 20
2020 PM 13 30 35 4 17 0 0 22 43 25
2019 PM 8 38 21 17 13 4 0 30 48 25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 32 0 25 14 23 0 6 39 34 15
2022 PM 11 11 48 11 12 0 7 25 23 20
2020 PM 30 13 35 13 9 0 0 22 43 25
2019 PM 25 38 17 13 4 4 0 17 65 25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 6 25 19 32 0 6 54 19 15
2022 PM 5 0 31 27 29 0 7 60 6 20
2020 PM 13 17 43 13 13 0 0 26 30 25
2019 PM 13 17 38 29 4 0 0 33 29 25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 11 16 30 13 20 0 10 36 31 15
2022 PM 21 21 16 24 11 0 7 37 46 20
2020 PM 17 26 22 17 17 0 0 35 43 25
2019 PM 13 29 29 17 8 4 0 26 43 25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 6 12 10 35 32 0 6 71 19 15
2022 PM 11 0 15 39 22 6 7 70 13 20
2020 PM 22 0 13 43 22 0 0 65 22 25
2019 PM 17 21 29 21 8 4 0 30 39 25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 17 9 18 11 32 6 6 49 30 15
2022 PM 6 10 49 10 18 0 7 30 17 20
2020 PM 9 23 32 23 14 0 0 36 32 20
2019 PM 13 25 33 17 8 4 0 26 39 25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 12 6 21 28 32 0 0 61 18 15
2022 PM 6 5 28 28 26 0 7 58 11 20
2020 PM 9 13 39 22 17 0 0 39 22 25
2019 PM 8 8 46 21 13 4 0 35 17 25
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 24 12 18 9 15 14 7 46 31 15
2022 PM 33 39 5 5 11 7 0 77 17 20
2020 PM 30 22 13 17 17 0 0 52 35 25
2019 PM 33 33 13 13 8 0 0 67 21 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 49 36 14 0 0 0 0 86 0 15
2022 PM 73 10 11 0 5 0 0 83 5 20
2020 PM 52 9 0 13 26 0 0 61 39 25
2019 PM 63 13 4 13 8 0 0 75 21 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 50 31 5 4 9 0 0 81 14 15
2022 PM 46 37 11 5 0 0 0 84 5 20
2020 PM 43 22 17 17 0 0 0 65 17 25
2019 PM 54 29 8 4 4 0 0 83 8 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 61 23 12 0 4 0 0 84 4 15
2022 PM 67 21 0 0 11 0 0 89 11 20
2020 PM 43 30 9 17 0 0 0 74 17 25
2019 PM 54 25 17 4 0 0 0 79 4 25

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 30 28 0 12 11 8 11 71 29 15
2022 PM 63 15 17 0 5 0 0 78 5 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 21 0 12 11 8 11 71 29 15
2022 PM 63 15 17 0 5 0 0 78 5 20
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 19 23 0 4 0 6 71 5 15
2022 PM 54 11 12 10 0 0 13 75 12 20
2020 PM 39 35 9 4 4 0 9 81 10 25
2019 PM 42 33 13 8 0 0 4 78 9 25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 61 18 12 5 4 0 0 79 9 15
2022 PM 73 16 0 0 11 0 0 89 11 20
2020 PM 57 17 9 13 4 0 0 74 17 25
2019 PM 63 13 8 8 4 0 4 78 13 25

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 55 24 21 0 0 0 0 79 0 15
2022 PM 73 16 6 0 5 0 0 89 5 20
2020 PM 57 22 13 4 0 0 4 82 5 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 61 18 12 5 4 0 0 79 9 15
2022 PM 78 10 6 0 5 0 0 89 5 20
2020 PM 48 35 9 4 4 0 0 83 9 25
2019 PM 58 13 13 17 0 0 0 71 17 25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 94 0 6 0 0 0 0 94 0 15
2022 PM 84 10 6 0 0 0 0 94 0 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 63 17 16 0 4 0 0 80 4 15
2022 PM 78 11 5 0 6 0 0 89 6 20
2020 PM 52 17 13 9 9 0 0 70 17 25
2019 PM 58 21 8 8 4 0 0 79 13 25

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 100 0 0 0 0 0 0 100 0 15
2022 PM 84 6 0 10 0 0 0 90 10 20
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 24 36 16 6 4 14 0 70 12 15
2022 PM 36 27 21 5 6 5 0 67 11 20
2020 PM 35 30 13 9 4 9 0 71 14 25
2019 PM 33 25 25 4 0 13 0 67 5 25

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 27 32 26 5 4 6 0 63 10 15
2022 PM 40 11 27 10 6 5 0 54 17 20
2020 PM 30 26 26 13 4 0 0 57 17 25
2019 PM 17 29 13 29 0 13 0 52 33 25

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 27 29 17 12 9 6 0 59 23 15
2022 PM 40 16 33 0 6 5 0 60 6 20
2020 PM 36 18 14 23 5 5 0 57 29 20
2019 PM 17 25 13 25 13 8 0 45 41 25

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 31 35 18 5 4 6 0 71 10 15
2022 PM 35 33 21 5 6 0 0 68 11 20
2020 PM 26 39 9 26 0 0 0 65 26 25
2019 PM 13 35 13 17 17 4 0 50 36 25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 13 22 4 10 6 0 62 15 15
2022 PM 42 22 16 15 5 0 0 63 21 20
2020 PM 43 17 22 4 9 4 0 64 14 25
2019 PM 38 25 25 0 4 8 0 68 5 25
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 57 33 0 9 0 0 0 91 9 15
2022 PM 29 33 33 5 0 0 0 62 5 20
2020 PM 41 36 9 14 0 0 0 77 14 20
2019 PM 25 46 21 4 4 0 0 71 8 25

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 26 40 8 21 0 6 0 70 22 15
2022 PM 13 60 11 0 16 0 0 73 16 20
2020 PM 26 43 13 13 4 0 0 70 17 25
2019 PM 8 29 29 17 13 4 0 39 30 25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 11 16 19 0 6 0 63 21 15
2022 PM 36 35 6 11 12 0 0 71 23 15
2020 PM 30 26 0 26 13 4 0 59 41 25
2019 PM 33 17 17 21 8 0 4 52 30 25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 38 41 9 6 6 0 0 79 11 15
2022 PM 35 33 21 5 6 0 0 67 11 20
2020 PM 39 39 13 9 0 0 0 78 9 25
2019 PM 33 21 25 8 8 4 0 57 17 25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 32 18 7 19 23 0 0 51 43 15
2022 PM 16 36 6 10 11 16 5 66 27 20
2020 PM 22 22 9 13 30 0 4 45 45 25
2019 PM 13 29 13 21 17 4 4 45 41 25

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 37 35 28 0 0 0 0 72 0 15
2022 PM 40 32 11 0 11 5 0 77 12 20
2020 PM 30 26 13 26 4 0 0 57 30 25
2019 PM 21 29 33 13 0 4 0 52 13 25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 53 23 11 7 6 0 0 53 47 15
2022 PM 46 32 10 6 6 0 0 20
2020 PM 65 9 13 9 0 4 0 25
2019 PM 58 4 8 17 8 0 4 25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 90 0 0 0 6 0 4 94 6 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 94 0 0 0 6 0 0 94 6 15
2022 PM 74 10 6 0 5 0 5 20
2020 PM 83 4 0 4 4 4 0 25
2019 PM 79 4 8 0 4 4 0 25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 87 7 6 0 0 0 0 87 13 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 77 13 6 0 0 5 0 81 19 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 25 11 4 11 6 0 73 16 15
2022 PM 40 26 11 0 11 12 0 75 13 20
2020 PM 30 35 4 13 13 0 4 68 27 25
2019 PM 33 17 13 13 25 0 0 50 38 25

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 12 29 5 4 6 0 59 10 15
2022 PM 51 27 11 0 5 5 0 83 6 20
2020 PM 22 43 26 4 4 0 0 65 9 25
2019 PM 25 42 17 8 0 8 0 73 9 25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 50 28 4 18 0 0 0 78 18 15
2022 PM 52 26 6 11 5 0 0 78 16 20
2020 PM 39 39 0 13 4 4 0 82 18 25
2019 PM 42 25 13 13 0 8 0 73 14 25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 52 27 9 6 6 0 0 79 11 15
2022 PM 51 12 22 10 5 0 0 63 16 20
2020 PM 48 26 4 9 4 9 0 81 14 25
2019 PM 38 33 21 0 0 8 0 77 0 25

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 35 25 7 6 6 11 11 77 15 15
2022 PM 40 17 32 0 5 6 0 60 6 20
2020 PM 26 39 13 9 4 4 4 71 14 25

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 41 11 14 4 17 14 0 60 24 15
2022 PM 57 15 11 11 5 0 0 73 16 20
2020 PM 39 26 4 13 13 0 4 68 27 25

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 19 0 12 17 33 0 18 62 23 15
2022 PM 11 0 11 5 33 0 40 63 19 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 13 10 14 6 6 52 0 48 24 15
2022 PM 11 17 24 5 5 39 0 45 17 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 40 15 0 0 0 0 85 0 15
2022 PM 57 27 11 0 5 0 0 84 5 20
2020 PM 48 22 22 4 4 0 0 70 9 25
2019 PM 54 38 8 0 0 0 0 92 0 25

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 23 16 7 9 0 0 68 16 15
2022 PM 51 11 21 5 11 0 0 62 16 20
2020 PM 43 22 13 13 9 0 0 65 22 25
2019 PM 50 8 33 8 0 0 0 58 8 25

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 28 18 4 5 0 0 73 9 15
2022 PM 46 27 16 5 6 0 0 73 11 20
2020 PM 43 22 13 13 9 0 0 65 22 25
2019 PM 50 8 29 13 0 0 0 58 13 25
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 10 19 10 11 5 0 58 22 15
2022 PM 40 16 38 0 6 0 0 56 6 20
2020 PM 35 22 9 26 9 0 0 57 35 25
2019 PM 46 13 21 17 4 0 0 58 21 25

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 PM 16 45 39 15
2022 PM 23 43 35 20
2020 PM 41 45 14 20
2019 PM 38 33 29 25
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 PM 13 17 17 17 13 17 4 39 39 25
2019 PM 21 4 13 25 0 21 17 40 40 25

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 PM 26 26 26 0 13 9 0 57 14 25
2019 PM 25 17 8 13 8 25 4 59 29 25
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 PM 0 100 20

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 PM 13 26 22 4 9 22 4 53 18 25
2019 PM 17 13 21 0 0 33 17 58 0 25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 PM 30 27 22 5 0 16 0 68 6 20
2020 PM 22 30 17 9 4 17 0 63 16 25
2019 PM 33 17 13 0 0 33 4 80 0 25
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 52 20 22 0 6 0 0 52 48 15
2022 PM 21 34 7 5 21 0 12 20
2020 PM 22 35 30 9 4 0 0 25
2019 PM 17 13 42 13 13 0 4 25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 35 17 31 11 7 0 0 35 65 15
2022 PM 0 34 26 5 27 7 0 20
2020 PM 9 39 13 17 22 0 0 25
2019 PM 13 42 17 13 17 0 0 25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 39 37 0 6 12 0 6 41 59 15
2022 PM 24 43 11 10 6 0 5 20
2020 PM 17 26 13 26 17 0 0 25
2019 PM 13 50 13 13 13 0 0 25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 39 21 16 6 12 0 6 41 59 15
2022 PM 23 23 17 16 21 0 0 20
2020 PM 26 13 13 35 13 0 0 25
2019 PM 13 35 17 22 13 0 0 25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 68 5 21 0 7 0 0 68 32 15
2022 PM 51 23 10 5 11 0 0 20
2020 PM 43 26 4 17 4 0 4 25
2019 PM 58 13 8 17 4 0 0 25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 44 34 10 7 6 0 0 44 56 15
2022 PM 18 22 17 12 23 8 0 15
2020 PM 22 22 22 26 9 0 0 25
2019 PM 33 21 21 17 8 0 0 25

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 56 24 15 5 0 0 0 56 44 15
2022 PM 39 33 6 5 17 0 0 20
2020 PM 17 52 13 13 4 0 0 25
2019 PM 33 4 38 17 8 0 0 25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 16 21 6 7 0 6 48 52 15
2022 PM 17 43 11 10 11 7 0 20
2020 PM 17 30 26 13 13 0 0 25
2019 PM 21 21 38 17 4 0 0 25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 47 28 11 5 4 0 6 50 50 15
2022 PM 35 33 10 11 6 0 5 20
2020 PM 30 26 26 13 4 0 0 25
2019 PM 17 25 25 21 13 0 0 25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 57 31 12 0 0 0 0 57 43 15
2022 PM 63 10 5 5 11 0 5 20
2020 PM 61 17 13 0 9 0 0 25
2019 PM 50 33 4 13 0 0 0 25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 21 13 0 5 0 0 62 38 15
2022 PM 68 27 0 0 5 0 0 20
2020 PM 26 35 17 9 13 0 0 25

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 63 25 5 0 7 0 0 63 37 15
2022 PM 46 43 0 5 6 0 0 20
2020 PM 39 9 39 9 4 0 0 25
2019 PM 17 48 30 4 0 0 0 25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 45 31 0 7 13 0 5 47 53 15
2022 PM 54 22 0 5 0 7 11 20
2020 PM 43 26 13 13 0 0 4 25
2019 PM 46 17 25 4 8 0 0 25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 48 52 0 0 0 0 0 48 52 15
2022 PM 60 22 5 6 0 7 0 20
2020 PM 30 39 13 17 0 0 0 25

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 78 4 13 0 0 0 5 82 18 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 15 17 0 0 6 0 65 35 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 23 4 6 5 0 0 62 38 15
2022 PM 63 5 11 6 5 0 10 20
2020 PM 65 9 4 9 9 0 4 25
2019 PM 71 8 13 4 4 0 0 25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 62 18 14 6 0 0 0 62 38 15
2022 PM 51 17 5 11 11 0 5 20
2020 PM 43 26 22 4 4 0 0 25
2019 PM 46 25 25 0 4 0 0 25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 59 29 6 6 0 0 0 59 41 15
2022 PM 62 5 6 0 16 0 10 20
2020 PM 57 9 13 9 9 4 0 25
2019 PM 67 17 8 4 4 0 0 25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 68 4 5 0 0 0 23 88 12 15
2022 PM 35 27 6 0 5 0 27 20
2020 PM 61 13 0 4 4 0 17 25
2019 PM 58 4 0 4 0 0 33 25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 55 40 0 5 0 0 0 55 45 15
2022 PM 58 26 5 0 6 0 5 20
2020 PM 65 22 9 0 0 0 4 25
2019 PM 63 25 0 4 0 0 8 25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 79 0 6 0 0 0 15 93 7 15
2022 PM 83 6 0 0 11 0 0 20
2020 PM 83 4 0 4 4 0 4 25
2019 PM 75 8 4 4 4 0 4 25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 56 14 19 0 11 0 0 56 44 15
2022 PM 44 21 12 12 11 0 0 20
2020 PM 35 30 30 4 0 0 0 25
2019 PM 63 13 21 0 0 0 4 25

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 26 24 38 13 0 0 0 49 13 15
2022 PM 5 51 23 16 5 0 0 57 21 20
2020 PM 13 26 48 0 13 0 0 39 13 25
2019 PM 8 38 33 13 8 0 0 46 21 25

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 0 17 28 31 24 0 0 55 17 15
2022 PM 5 16 32 34 5 0 7 42 23 20
2020 PM 9 26 39 9 17 0 0 26 35 25
2019 PM 17 25 29 13 17 0 0 29 42 25

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 24 49 9 12 6 0 0 73 18 15
2022 PM 40 18 16 5 21 0 0 58 26 20
2020 PM 35 43 13 9 0 0 0 78 9 25
2019 PM 21 38 21 8 4 8 0 64 14 25

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 PM 12 21 48 7 13 15
2022 PM 7 27 28 33 6 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 68 27 6 0 0 0 0 94 0 15
2022 PM 51 38 5 0 6 0 0 89 6 20
2020 PM 43 22 13 17 4 0 0 65 22 25

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 47 36 6 7 4 0 0 83 11 15
2022 PM 45 44 0 0 11 0 0 89 11 20
2020 PM 39 22 9 22 9 0 0 61 30 25

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 55 23 13 9 0 0 0 78 9 15
2022 PM 61 33 0 0 6 0 0 94 6 20
2020 PM 43 17 17 22 0 0 0 61 22 25

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 30 29 31 0 4 0 6 62 5 15
2022 PM 28 45 5 5 16 0 0 73 22 20
2020 PM 17 26 17 35 4 0 0 43 39 25
2019 PM 8 42 4 21 13 13 0 57 38 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 PM 18 82 15
2022 PM 11 89 20
2020 PM 36 64 20
2019 PM 50 50 25

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 75 25 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 68 9 0 13 11 0 0 77 23 15
2022 PM 63 21 6 5 0 5 0 88 6 20
2020 PM 57 22 9 9 0 4 0 82 9 25
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 PM 18 76 15
2022 PM 21 61 20
2020 PM 35 39 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 PM 58 16 14 0 0 0 12 66 34 15
2022 PM 46 27 10 5 6 0 6 20
2020 PM 23 23 14 14 14 0 14 20
2019 PM 29 21 17 17 8 0 8 25
Date modified: