2024 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CR

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 43 0 7 0 0 0 93 7 10
2022 CR 42 45 0 13 0 0 0 87 13 15
2020 CR 44 25 0 25 6 0 0 69 31 15

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 87 13 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 41 9 0 0 0 0 91 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 48 45 7 0 0 0 0 93 0 10
2022 CR 55 31 7 6 0 0 0 86 6 15
2020 CR 25 19 19 31 6 0 0 44 38 15
2019 CR 56 31 6 0 6 0 0 88 6 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 44 30 15 11 0 0 0 74 11 10
2022 CR 32 53 0 14 0 0 0 86 14 15
2020 CR 13 40 33 7 7 0 0 53 13 15
2019 CR 25 38 13 13 13 0 0 63 25 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 58 25 17 0 0 0 0 83 0 10
2022 CR 60 34 6 0 0 0 0 94 0 15
2020 CR 44 25 6 19 6 0 0 69 25 15
2019 CR 60 27 0 13 0 0 0 87 13 15

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 48 43 0 8 0 0 0 92 8 10
2022 CR 44 36 7 6 6 0 0 80 12 15
2020 CR 50 25 19 6 0 0 0 75 6 15
2019 CR 63 19 6 6 6 0 0 81 13 15

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 55 18 0 0 0 0 82 0 10
2022 CR 27 43 23 0 7 0 0 70 7 15
2020 CR 31 19 19 25 6 0 0 50 31 15
2019 CR 44 31 19 6 0 0 0 75 6 15

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 38 11 0 0 0 0 89 0 10
2022 CR 45 29 6 0 20 0 0 74 20 15
2020 CR 38 25 13 13 13 0 0 63 25 15
2019 CR 31 44 13 0 13 0 0 75 13 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 32 18 0 0 0 0 82 0 10
2022 CR 37 40 15 8 0 0 0 77 8 15
2020 CR 25 38 19 13 6 0 0 63 19 15
2019 CR 38 44 6 13 0 0 0 81 13 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 64 0 0 0 0 0 100 0 10
2022 CR 38 54 8 0 0 0 0 92 0 15
2020 CR 50 31 13 6 0 0 0 81 6 15
2019 CR 56 44 0 0 0 0 0 100 0 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 38 48 14 0 0 0 0 86 0 10
2022 CR 34 32 8 6 20 0 0 66 26 15
2020 CR 31 31 13 13 13 0 0 63 25 15
2019 CR 44 25 6 13 13 0 0 69 25 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 42 40 18 0 0 0 0 82 0 10
2022 CR 49 33 18 0 0 0 0 82 0 15
2020 CR 44 50 0 6 0 0 0 94 6 15
2019 CR 56 25 13 6 0 0 0 81 6 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 29 39 21 11 0 0 0 68 11 10
2022 CR 22 29 16 14 20 0 0 51 33 15
2020 CR 38 13 25 19 6 0 0 50 25 15
2019 CR 50 25 0 13 13 0 0 75 25 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 53 47 0 0 0 0 0 100 0 10
2022 CR 31 41 20 7 0 0 0 72 7 15
2020 CR 38 13 38 6 6 0 0 50 13 15
2019 CR 63 25 6 6 0 0 0 88 6 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 15 34 0 0 0 0 66 0 10
2022 CR 39 27 28 6 0 0 0 66 6 15
2020 CR 44 19 19 6 13 0 0 63 19 15
2019 CR 56 19 0 25 0 0 0 75 25 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 42 43 15 0 0 0 0 85 0 10
2022 CR 29 34 23 6 0 0 7 68 7 15
2020 CR 44 19 19 6 13 0 0 63 19 15
2019 CR 44 38 13 0 6 0 0 81 6 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 14 25 18 0 0 0 57 18 10
2022 CR 61 33 0 6 0 0 0 94 6 15
2020 CR 19 38 31 13 0 0 0 56 13 15
2019 CR 44 25 31 0 0 0 0 69 0 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 7 59 21 12 0 0 34 7 10
2022 CR 0 14 20 35 18 0 13 61 16 15
2020 CR 0 50 19 13 19 0 0 31 50 15
2019 CR 38 38 6 6 13 0 0 19 75 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 21 39 23 0 0 17 28 25 10
2022 CR 14 14 27 0 31 0 14 36 33 15
2020 CR 13 20 27 20 20 0 0 40 33 15
2019 CR 25 13 31 6 25 0 0 31 38 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 15 29 42 7 0 6 52 16 10
2022 CR 6 14 27 13 39 0 0 52 21 15
2020 CR 6 13 44 19 19 0 0 38 19 15
2019 CR 6 38 38 13 6 0 0 19 44 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 18 15 38 23 0 6 65 19 10
2022 CR 6 14 13 27 31 0 8 63 22 15
2020 CR 6 13 38 25 19 0 0 44 19 15
2019 CR 25 19 13 19 19 0 6 40 47 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 24 0 7 46 9 14 68 32 10
2022 CR 14 33 14 0 17 8 14 22 60 15
2020 CR 0 13 38 19 13 0 19 38 15 15
2019 CR 13 31 19 25 6 0 6 33 47 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 13 18 31 8 0 30 55 19 10
2022 CR 14 21 26 8 25 0 6 35 37 15
2020 CR 20 27 20 13 20 0 0 33 47 15
2019 CR 19 19 19 19 19 6 0 40 40 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 0 15 65 12 0 7 83 0 10
2022 CR 6 0 39 22 33 0 0 55 6 15
2020 CR 6 6 63 13 13 0 0 25 13 15
2019 CR 0 25 31 38 6 0 0 44 25 15
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 38 19 0 0 7 9 77 0 10
2022 CR 25 34 8 7 12 0 14 68 23 15
2020 CR 25 31 13 6 19 0 6 60 27 15
2019 CR 44 25 13 6 13 0 0 69 19 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 51 6 0 0 0 0 94 0 10
2022 CR 52 29 14 0 6 0 0 80 6 15
2020 CR 53 13 7 0 27 0 0 67 27 15
2019 CR 44 25 6 13 13 0 0 69 25 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 85 15 0 0 0 0 0 100 0 10
2022 CR 58 29 0 12 0 0 0 88 12 15
2020 CR 50 19 13 6 13 0 0 69 19 15
2019 CR 56 31 6 0 6 0 0 88 6 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 41 0 0 0 0 0 100 0 10
2022 CR 37 51 0 6 6 0 0 88 12 15
2020 CR 40 20 20 13 7 0 0 60 20 15
2019 CR 44 38 6 6 6 0 0 81 13 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 66 26 0 0 9 0 0 91 9 10
2022 CR 22 20 14 0 23 8 13 53 29 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 66 11 0 15 9 0 0 77 23 10
2022 CR 22 20 14 0 23 8 13 53 29 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 22 28 0 0 0 0 72 0 10
2022 CR 45 14 21 6 0 0 15 69 7 15
2020 CR 44 25 6 13 6 6 0 73 20 15
2019 CR 44 25 13 6 6 0 6 73 13 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 57 24 8 11 0 0 0 81 11 10
2022 CR 45 29 19 7 0 0 0 74 7 15
2020 CR 38 25 13 13 6 0 6 67 20 15
2019 CR 44 31 19 0 6 0 0 75 6 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 75 14 11 0 0 0 0 89 0 10
2022 CR 45 20 22 7 6 0 0 65 13 15
2020 CR 50 6 19 0 13 13 0 64 14 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 45 19 0 0 0 0 81 0 10
2022 CR 66 27 6 0 0 0 0 94 0 15
2020 CR 44 25 13 6 6 0 6 73 13 15
2019 CR 31 50 6 13 0 0 0 81 13 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 49 19 24 8 0 0 0 69 8 10
2022 CR 59 13 7 6 6 0 8 79 13 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 74 8 18 0 0 0 0 82 0 10
2022 CR 52 29 7 0 12 0 0 81 12 15
2020 CR 50 25 13 0 13 0 0 75 13 15
2019 CR 44 38 6 6 6 0 0 81 13 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 93 7 0 0 0 0 0 100 0 10
2022 CR 87 6 0 0 0 0 6 100 0 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 62 38 0 0 0 0 0 100 0 10
2022 CR 56 18 7 6 6 6 0 79 13 15
2020 CR 50 13 13 13 6 6 0 67 20 15
2019 CR 38 44 13 0 6 0 0 81 6 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 69 19 11 0 0 0 0 89 0 10
2022 CR 60 20 0 7 12 0 0 80 20 15
2020 CR 56 13 13 13 6 0 0 69 19 15
2019 CR 38 38 13 6 6 0 0 75 13 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 35 6 0 0 0 0 94 0 10
2022 CR 34 18 14 0 20 14 0 61 23 15
2020 CR 47 13 20 13 0 7 0 64 14 15
2019 CR 31 44 6 13 6 0 0 75 19 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 61 33 6 0 0 0 0 94 0 10
2022 CR 37 29 14 6 6 8 0 72 14 15
2020 CR 44 31 0 13 6 6 0 80 20 15
2019 CR 19 44 19 13 6 0 0 63 19 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 51 0 0 0 6 0 100 0 10
2022 CR 59 21 14 0 0 6 0 85 0 15
2020 CR 38 38 6 0 0 19 0 92 0 15
2019 CR 50 25 6 6 6 0 6 80 13 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 69 31 0 0 0 0 0 100 0 10
2022 CR 31 41 21 0 6 0 0 72 6 15
2020 CR 31 44 13 6 6 0 0 75 13 15
2019 CR 44 38 19 0 0 0 0 81 0 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 63 19 11 7 0 0 0 82 7 10
2022 CR 32 28 6 21 12 0 0 60 33 15
2020 CR 25 44 25 0 6 0 0 69 6 15
2019 CR 38 31 13 6 13 0 0 69 19 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 37 55 0 9 0 0 0 91 9 10
2022 CR 28 12 20 18 14 8 0 44 34 15
2020 CR 31 31 25 6 6 0 0 63 13 15
2019 CR 44 44 6 0 6 0 0 88 6 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 53 38 9 0 0 0 0 91 0 10
2022 CR 48 6 32 7 6 0 0 55 13 15
2020 CR 38 25 19 13 6 0 0 63 19 15
2019 CR 44 38 6 6 6 0 0 81 13 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 26 9 0 0 6 14 89 0 10
2022 CR 33 16 7 0 30 14 0 56 35 15
2020 CR 31 13 6 6 31 13 0 50 43 15
2019 CR 31 38 13 0 19 0 0 69 19 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 76 24 0 0 0 0 0 100 0 10
2022 CR 38 36 7 14 6 0 0 73 20 15
2020 CR 25 19 19 13 13 13 0 50 29 15
2019 CR 31 25 19 19 6 0 0 56 25 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 52 24 8 15 0 0 0 52 48 10
2022 CR 24 22 19 19 0 0 16 15
2020 CR 31 38 25 0 0 0 6 15
2019 CR 44 25 6 6 13 0 6 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 0 15 6 0 0 7 77 23 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 70 7 8 0 0 0 15 83 17 10
2022 CR 60 0 12 0 6 6 16 15
2020 CR 63 13 13 6 0 0 6 15
2019 CR 56 25 6 0 6 0 6 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 13 0 0 0 0 15 84 16 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 62 8 15 0 0 0 15 73 27 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 32 34 26 0 0 8 0 72 0 10
2022 CR 21 34 8 0 30 8 0 60 32 15
2020 CR 25 19 19 13 19 6 0 47 33 15
2019 CR 25 38 6 13 19 0 0 63 31 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 20 53 8 11 0 0 8 80 12 10
2022 CR 45 35 7 6 6 0 0 80 12 15
2020 CR 31 19 25 6 19 0 0 50 25 15
2019 CR 56 6 19 6 13 0 0 63 19 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 68 13 19 0 0 0 0 81 0 10
2022 CR 52 36 0 0 12 0 0 88 12 15
2020 CR 50 19 13 0 13 6 0 73 13 15
2019 CR 73 13 0 0 13 0 0 87 13 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 68 21 0 0 0 11 0 100 0 10
2022 CR 34 20 25 7 6 8 0 59 15 15
2020 CR 53 13 27 7 0 0 0 67 7 15
2019 CR 63 31 6 0 0 0 0 94 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 37 40 6 0 0 17 0 92 0 10
2022 CR 27 12 0 7 0 53 0 84 16 15
2020 CR 38 25 25 0 0 13 0 71 0 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 28 8 7 0 6 0 85 7 10
2022 CR 36 26 8 11 6 6 7 72 19 15
2020 CR 38 13 13 13 6 6 13 62 23 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 0 0 8 7 44 0 41 87 0 10
2022 CR 6 0 6 0 40 14 34 77 12 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 21 0 15 0 17 21 26 41 32 10
2022 CR 0 12 14 0 6 61 6 37 19 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 68 25 7 0 0 0 0 93 0 10
2022 CR 74 6 14 6 0 0 0 80 6 15
2020 CR 50 19 13 13 6 0 0 69 19 15
2019 CR 56 31 6 0 6 0 0 88 6 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 24 18 0 0 0 0 82 0 10
2022 CR 59 8 27 0 6 0 0 67 6 15
2020 CR 56 6 13 13 13 0 0 63 25 15
2019 CR 50 31 13 6 0 0 0 81 6 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 30 19 0 0 0 0 81 0 10
2022 CR 45 29 20 0 6 0 0 74 6 15
2020 CR 44 13 25 6 13 0 0 56 19 15
2019 CR 63 19 6 13 0 0 0 81 13 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 67 13 19 0 0 0 0 81 0 10
2022 CR 53 8 13 6 13 6 0 65 21 15
2020 CR 50 6 13 6 19 6 0 60 27 15
2019 CR 38 25 31 6 0 0 0 63 6 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 CR 38 21 41 10
2022 CR 14 34 52 15
2020 CR 31 44 25 15
2019 CR 50 31 19 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CR 0 100 10
2020 CR 38 63 15

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CR 25 6 25 0 19 13 13 42 25 15
2019 CR 19 19 0 6 13 25 19 67 33 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 42 7 0 0 0 0 93 0 10
2022 CR 45 20 0 0 12 23 0 84 16 15
2020 CR 25 19 13 6 13 19 6 58 25 15
2019 CR 44 19 6 13 0 19 0 77 15 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CR 25 19 13 6 6 19 13 64 18 15
2019 CR 19 13 13 6 0 31 19 63 13 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 34 15 0 0 0 0 85 0 10
2022 CR 47 26 6 0 6 15 0 85 7 15
2020 CR 31 25 13 0 6 19 6 75 8 15
2019 CR 50 13 19 0 0 19 0 77 0 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 21 24 23 23 0 0 9 23 77 10
2022 CR 6 29 18 12 28 6 0 15
2020 CR 25 63 6 0 6 0 0 15
2019 CR 31 44 6 6 13 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 34 8 32 8 18 0 0 34 66 10
2022 CR 28 24 27 7 14 0 0 15
2020 CR 19 31 19 31 0 0 0 15
2019 CR 13 25 38 13 13 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 21 36 27 9 7 0 0 21 79 10
2022 CR 45 8 33 6 8 0 0 15
2020 CR 19 25 44 13 0 0 0 15
2019 CR 13 38 25 19 6 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 8 15 11 7 0 15 53 47 10
2022 CR 47 6 13 15 12 0 7 15
2020 CR 25 25 31 6 13 0 0 15
2019 CR 19 38 13 6 25 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 55 21 7 0 0 0 17 67 33 10
2022 CR 66 6 6 0 14 0 7 15
2020 CR 25 44 19 13 0 0 0 15
2019 CR 63 13 6 0 0 0 19 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 41 8 9 15 0 0 28 72 10
2022 CR 32 27 14 0 28 0 0 15
2020 CR 13 50 25 0 13 0 0 15
2019 CR 44 19 13 19 6 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 39 11 0 7 0 0 43 57 10
2022 CR 47 27 0 14 12 0 0 15
2020 CR 31 31 19 6 13 0 0 15
2019 CR 31 44 6 13 6 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 21 28 44 0 7 0 0 21 79 10
2022 CR 39 42 13 0 0 0 6 15
2020 CR 19 38 13 25 6 0 0 15
2019 CR 31 25 25 6 13 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 34 34 25 7 0 0 0 34 66 10
2022 CR 38 35 13 8 0 0 6 15
2020 CR 25 25 38 0 13 0 0 15
2019 CR 40 20 33 0 7 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 0 21 11 0 0 9 65 35 10
2022 CR 52 22 6 6 6 0 8 15
2020 CR 50 25 13 0 13 0 0 15
2019 CR 44 25 6 19 6 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 34 42 15 9 0 0 0 34 66 10
2022 CR 39 53 0 0 8 0 0 15
2020 CR 25 44 6 19 6 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 14 34 15 0 0 9 31 69 10
2022 CR 38 16 20 13 8 0 6 15
2020 CR 25 31 25 0 19 0 0 15
2019 CR 47 13 7 13 20 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 44 33 7 8 0 0 9 48 52 10
2022 CR 52 21 0 14 7 0 6 15
2020 CR 19 50 31 0 0 0 0 15
2019 CR 50 25 13 6 0 0 6 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 76 0 15 0 0 0 9 83 17 10
2022 CR 67 13 6 14 0 0 0 15
2020 CR 25 31 13 31 0 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 70 7 8 0 0 0 15 83 17 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 62 0 15 8 0 0 15 73 27 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 15 0 0 0 0 15 83 17 10
2022 CR 66 6 14 0 14 0 0 15
2020 CR 56 19 6 6 13 0 0 15
2019 CR 69 13 0 6 13 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 77 7 8 0 0 0 9 84 16 10
2022 CR 52 26 0 6 8 0 7 15
2020 CR 56 25 13 0 6 0 0 15
2019 CR 75 6 0 13 6 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 77 8 7 0 0 0 9 84 16 10
2022 CR 66 13 0 7 6 0 8 15
2020 CR 69 0 13 6 13 0 0 15
2019 CR 75 13 0 6 6 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 15 0 0 0 0 40 75 25 10
2022 CR 66 13 0 0 0 0 22 15
2020 CR 69 6 6 0 0 0 19 15
2019 CR 75 6 0 0 0 0 19 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 65 8 18 0 0 0 9 71 29 10
2022 CR 60 20 8 0 0 0 12 15
2020 CR 63 31 0 0 0 0 6 15
2019 CR 87 7 0 0 0 0 7 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 21 8 11 6 0 9 49 51 10
2022 CR 40 33 6 0 21 0 0 15
2020 CR 31 31 6 0 31 0 0 15
2019 CR 56 6 19 0 13 0 6 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 39 31 13 8 9 0 0 39 61 10
2022 CR 41 27 24 0 7 0 0 15
2020 CR 38 31 31 0 0 0 0 15
2019 CR 63 13 13 6 0 0 6 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 13 7 61 11 8 0 0 20 19 10
2022 CR 0 29 51 8 6 0 6 31 15 15
2020 CR 19 19 38 19 6 0 0 38 25 15
2019 CR 19 25 31 19 6 0 0 44 25 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 12 9 64 7 7 0 0 14 22 10
2022 CR 6 25 41 22 0 0 6 23 33 15
2020 CR 13 20 47 7 13 0 0 20 33 15
2019 CR 20 20 27 20 13 0 0 33 40 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 37 28 17 19 0 0 0 65 19 10
2022 CR 33 21 26 0 13 6 0 58 14 15
2020 CR 50 38 0 6 6 0 0 88 13 15
2019 CR 50 31 6 0 0 6 6 93 0 15

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 CR 14 8 27 23 28 10
2022 CR 0 14 40 28 18 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 42 7 0 0 0 0 93 0 10
2022 CR 52 36 0 6 0 6 0 93 7 15
2020 CR 38 31 19 6 6 0 0 69 13 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 34 48 11 6 0 0 0 82 6 10
2022 CR 34 13 14 14 24 0 0 47 38 15
2020 CR 38 25 19 6 6 6 0 67 13 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 38 11 0 0 0 0 89 0 10
2022 CR 42 20 6 14 11 8 0 67 26 15
2020 CR 53 13 20 0 13 0 0 67 13 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 17 34 6 0 0 0 59 6 10
2022 CR 36 20 16 7 6 14 0 65 16 15
2020 CR 44 19 13 13 13 0 0 63 25 15
2019 CR 44 31 0 13 13 0 0 75 25 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CR 39 61 10
2022 CR 28 72 15
2020 CR 0 100 15
2019 CR 19 81 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 38 11 0 0 0 0 89 0 10
2022 CR 48 35 0 11 0 6 0 89 11 15
2020 CR 56 6 31 0 6 0 0 63 6 15
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CR 32 51 10
2022 CR 14 66 15
2020 CR 19 63 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 38 0 7 0 9 19 38 62 10
2022 CR 22 6 0 6 0 6 59 15
2020 CR 38 25 13 0 6 6 13 15
2019 CR 56 13 0 0 13 0 19 15
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