2024 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 42 5 17 16 0 0 62 33 180
2024 Does not provide services to public 28 42 4 14 12 0 0 70 26 370
2022 Provides services to public 25 43 4 18 10 0 0 68 28 180
2022 Does not provide services to public 35 43 5 12 6 0 0 78 18 410
2020 Provides services to public 22 49 3 18 8 0 0 71 26 205
2020 Does not provide services to public 30 46 3 18 3 0 0 76 21 430

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 78 8 4 3 2 1 5 91 5 180
2024 Does not provide services to public 70 15 5 4 2 0 3 88 6 370

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 74 9 7 5 1 0 4 87 6 180
2024 Does not provide services to public 68 16 5 6 2 0 3 86 8 365

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 35 8 7 12 0 1 73 19 180
2024 Does not provide services to public 40 33 6 11 10 0 0 73 21 365
2022 Provides services to public 37 46 5 9 3 0 1 83 12 180
2022 Does not provide services to public 50 30 6 8 4 0 1 82 12 410
2020 Provides services to public 29 31 11 19 10 0 0 60 29 205
2020 Does not provide services to public 30 42 8 15 4 0 0 73 19 430
2019 Provides services to public 33 39 7 14 7 0 0 73 21 210
2019 Does not provide services to public 45 36 5 10 4 0 0 81 14 365

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 39 9 19 11 0 0 61 30 180
2024 Does not provide services to public 27 35 10 16 11 0 0 63 27 370
2022 Provides services to public 24 44 8 15 9 0 0 68 23 180
2022 Does not provide services to public 34 39 8 13 5 0 0 73 18 410
2020 Provides services to public 26 42 9 14 8 0 0 68 22 205
2020 Does not provide services to public 31 42 9 12 5 0 1 73 17 430
2019 Provides services to public 18 43 10 18 11 0 0 62 29 210
2019 Does not provide services to public 27 40 9 17 7 0 0 67 24 365

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 34 11 13 8 0 0 67 22 180
2024 Does not provide services to public 41 31 12 10 5 0 1 73 16 370
2022 Provides services to public 40 37 6 11 5 0 1 78 16 180
2022 Does not provide services to public 48 34 9 6 2 0 1 83 8 410
2020 Provides services to public 33 34 10 14 8 0 0 67 22 205
2020 Does not provide services to public 41 36 10 9 3 0 0 78 12 425
2019 Provides services to public 28 42 10 14 6 0 0 71 19 215
2019 Does not provide services to public 48 32 10 8 2 0 0 80 10 365

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 33 10 14 18 0 1 58 32 180
2024 Does not provide services to public 38 29 9 11 12 0 0 67 24 370
2022 Provides services to public 38 33 9 11 8 1 0 72 19 180
2022 Does not provide services to public 47 29 9 7 7 0 0 76 15 410
2020 Provides services to public 31 33 7 15 13 1 0 65 28 205
2020 Does not provide services to public 38 35 10 10 6 0 0 73 16 430
2019 Provides services to public 25 31 13 13 18 0 0 56 31 215
2019 Does not provide services to public 40 32 9 12 5 1 0 73 18 365

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 40 7 3 8 0 0 82 11 180
2024 Does not provide services to public 37 37 11 10 5 0 0 74 15 370
2022 Provides services to public 44 40 5 6 5 0 0 84 11 180
2022 Does not provide services to public 40 40 9 6 4 0 0 80 11 410
2020 Provides services to public 42 39 6 9 4 0 0 81 13 205
2020 Does not provide services to public 39 42 10 6 3 0 0 81 9 430
2019 Provides services to public 38 37 9 10 4 0 0 76 15 215
2019 Does not provide services to public 44 37 9 6 3 0 0 81 9 370

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 29 15 10 19 1 1 55 30 180
2024 Does not provide services to public 30 32 15 9 15 0 0 62 23 370
2022 Provides services to public 27 38 13 8 13 1 1 66 21 180
2022 Does not provide services to public 35 32 13 10 10 0 0 67 20 410
2020 Provides services to public 25 39 12 12 12 0 0 64 24 205
2020 Does not provide services to public 30 35 13 14 7 0 1 66 21 430
2019 Provides services to public 25 29 11 19 15 0 0 55 34 215
2019 Does not provide services to public 30 36 11 12 10 1 0 66 22 370

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 46 9 7 6 0 0 78 13 180
2024 Does not provide services to public 39 39 7 9 6 0 0 78 15 370
2022 Provides services to public 31 52 8 6 4 0 0 83 10 180
2022 Does not provide services to public 41 43 7 6 3 0 0 85 9 410
2020 Provides services to public 31 44 9 10 6 0 0 75 16 205
2020 Does not provide services to public 34 45 9 10 2 1 0 79 12 425
2019 Provides services to public 34 39 10 11 6 0 0 73 17 210
2019 Does not provide services to public 34 41 12 9 4 0 0 75 13 370

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 34 9 4 3 1 0 84 8 180
2024 Does not provide services to public 51 33 6 5 4 0 0 84 9 370
2022 Provides services to public 47 37 8 6 3 0 0 84 8 180
2022 Does not provide services to public 53 32 9 4 2 0 0 85 6 410
2020 Provides services to public 45 41 4 6 3 0 0 86 9 205
2020 Does not provide services to public 52 35 7 5 1 0 0 87 6 425
2019 Provides services to public 44 36 9 5 6 0 0 80 11 210
2019 Does not provide services to public 49 38 7 4 2 0 0 87 5 370

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 34 15 13 14 0 0 58 27 180
2024 Does not provide services to public 36 33 12 10 9 0 0 68 20 370
2022 Provides services to public 31 42 5 13 8 1 0 73 21 180
2022 Does not provide services to public 39 31 9 10 10 0 0 70 20 410
2020 Provides services to public 32 39 8 9 12 0 0 70 21 205
2020 Does not provide services to public 34 35 14 10 7 0 0 69 17 430
2019 Provides services to public 30 33 8 11 17 0 0 63 29 210
2019 Does not provide services to public 38 31 11 12 9 0 0 69 20 370

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 33 6 4 4 0 0 86 9 180
2024 Does not provide services to public 53 26 13 5 3 0 0 79 8 370
2022 Provides services to public 55 33 8 2 2 0 0 89 4 180
2022 Does not provide services to public 53 31 10 3 2 0 0 84 5 410
2020 Provides services to public 57 30 7 4 1 0 0 87 5 205
2020 Does not provide services to public 54 33 9 2 1 0 0 88 3 425
2019 Provides services to public 57 32 7 2 2 0 0 89 4 210
2019 Does not provide services to public 58 32 7 2 2 0 0 90 3 365

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 40 10 11 12 0 1 67 23 180
2024 Does not provide services to public 36 32 11 11 10 0 0 67 22 370
2022 Provides services to public 28 45 11 9 7 1 0 73 16 180
2022 Does not provide services to public 36 35 12 9 7 0 0 71 17 410
2020 Provides services to public 30 40 7 11 12 0 0 70 24 205
2020 Does not provide services to public 36 36 13 8 6 1 0 72 15 430
2019 Provides services to public 29 34 9 20 9 0 0 63 29 215
2019 Does not provide services to public 35 34 11 13 8 0 0 69 20 370

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 39 13 9 12 0 0 67 20 180
2024 Does not provide services to public 41 28 13 9 8 0 0 70 17 370
2022 Provides services to public 31 37 14 10 8 0 0 68 17 180
2022 Does not provide services to public 40 30 16 7 7 0 0 70 14 410
2020 Provides services to public 35 31 14 12 8 0 0 67 19 205
2020 Does not provide services to public 34 36 17 8 4 0 0 71 12 430
2019 Provides services to public 28 32 16 12 11 0 1 61 23 215
2019 Does not provide services to public 34 31 17 10 7 0 0 66 17 370

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 38 13 16 13 0 0 59 28 180
2024 Does not provide services to public 37 31 11 9 13 0 0 67 22 370
2022 Provides services to public 30 37 9 12 13 0 0 66 25 180
2022 Does not provide services to public 38 34 11 11 7 0 0 71 18 410
2020 Provides services to public 26 37 11 18 9 1 0 63 27 205
2020 Does not provide services to public 28 43 11 13 5 0 0 71 18 425
2019 Provides services to public 22 38 9 19 12 0 0 60 31 210
2019 Does not provide services to public 27 41 12 13 6 0 0 68 20 365

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 37 16 4 5 0 0 75 9 180
2024 Does not provide services to public 43 32 14 7 4 0 0 75 12 370
2022 Provides services to public 47 36 7 6 4 0 0 83 10 180
2022 Does not provide services to public 42 37 11 6 4 0 0 80 9 410
2020 Provides services to public 45 37 7 9 3 0 0 82 11 205
2020 Does not provide services to public 42 41 10 6 1 0 0 83 8 430
2019 Provides services to public 41 38 12 5 3 0 0 79 9 210
2019 Does not provide services to public 46 36 10 6 2 0 0 82 8 370

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 20 27 16 23 1 0 34 39 180
2024 Does not provide services to public 29 28 19 11 11 1 0 58 23 370
2022 Provides services to public 19 25 25 15 16 0 0 44 31 180
2022 Does not provide services to public 30 29 21 9 11 0 1 59 20 410
2020 Provides services to public 14 26 23 19 18 0 0 40 36 205
2020 Does not provide services to public 23 29 20 13 14 0 0 52 27 425
2019 Provides services to public 18 24 19 13 25 1 0 42 39 205
2019 Does not provide services to public 20 34 24 12 10 0 0 54 22 370

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 15 32 21 16 1 2 38 29 180
2024 Does not provide services to public 10 19 32 24 11 2 3 37 30 370
2022 Provides services to public 6 18 35 23 14 1 3 38 25 180
2022 Does not provide services to public 7 20 31 23 16 1 2 40 27 410
2020 Provides services to public 8 14 33 30 13 1 2 44 22 205
2020 Does not provide services to public 6 18 34 28 11 1 1 40 25 425
2019 Provides services to public 7 15 32 29 13 2 1 44 23 210
2019 Does not provide services to public 7 15 30 31 14 1 1 46 23 370

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 19 33 23 7 1 2 31 36 180
2024 Does not provide services to public 12 15 31 22 12 2 5 37 30 370
2022 Provides services to public 10 14 46 20 8 1 2 28 25 180
2022 Does not provide services to public 10 17 36 21 11 3 3 34 28 410
2020 Provides services to public 8 15 35 23 14 1 3 39 25 205
2020 Does not provide services to public 6 15 31 31 13 2 3 46 22 430
2019 Provides services to public 12 16 27 24 19 0 1 43 29 210
2019 Does not provide services to public 8 17 27 28 18 1 1 47 25 370

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 11 39 31 10 0 2 42 18 180
2024 Does not provide services to public 4 10 38 30 15 0 3 47 14 370
2022 Provides services to public 4 10 36 34 12 0 4 48 15 180
2022 Does not provide services to public 3 11 34 33 15 1 2 50 15 405
2020 Provides services to public 4 13 35 28 17 1 1 46 18 205
2020 Does not provide services to public 4 10 37 35 12 1 1 48 14 425
2019 Provides services to public 8 13 35 32 12 0 1 44 21 210
2019 Does not provide services to public 3 10 35 32 17 1 1 50 14 365

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 28 22 8 5 0 1 13 64 180
2024 Does not provide services to public 25 22 25 13 9 1 4 24 50 370
2022 Provides services to public 22 23 28 13 9 2 3 23 47 180
2022 Does not provide services to public 15 25 26 18 13 1 3 32 41 410
2020 Provides services to public 25 23 24 18 10 1 0 28 48 205
2020 Does not provide services to public 16 22 30 18 10 2 2 29 40 425
2019 Provides services to public 33 23 20 11 11 1 1 22 57 210
2019 Does not provide services to public 20 25 28 14 11 1 2 25 46 365

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 16 26 14 13 4 4 29 42 180
2024 Does not provide services to public 11 13 27 23 15 3 8 43 27 370
2022 Provides services to public 18 19 24 17 13 4 5 33 41 180
2022 Does not provide services to public 14 21 24 19 15 2 6 37 37 410
2020 Provides services to public 13 19 24 22 17 4 1 41 34 205
2020 Does not provide services to public 8 11 27 31 16 4 3 51 21 425
2019 Provides services to public 29 14 23 15 14 0 3 31 45 210
2019 Does not provide services to public 15 20 26 19 15 2 3 36 37 365

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 21 30 19 6 2 2 25 44 180
2024 Does not provide services to public 13 19 32 17 12 2 5 31 35 370
2022 Provides services to public 16 20 33 17 8 5 2 26 38 180
2022 Does not provide services to public 11 19 35 18 11 2 4 31 32 410
2020 Provides services to public 10 18 33 20 16 1 1 37 29 205
2020 Does not provide services to public 7 17 36 23 13 2 2 37 25 425
2019 Provides services to public 16 20 29 19 14 1 2 34 37 210
2019 Does not provide services to public 7 18 36 20 16 2 2 37 25 370

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 22 29 18 8 1 2 26 43 180
2024 Does not provide services to public 13 20 32 21 11 1 3 33 34 370
2022 Provides services to public 12 19 41 18 9 0 2 27 31 180
2022 Does not provide services to public 7 20 35 21 13 0 4 36 27 410
2020 Provides services to public 10 26 41 15 7 1 0 22 37 205
2020 Does not provide services to public 9 24 42 17 8 1 0 25 33 425
2019 Provides services to public 17 27 31 16 8 0 2 24 45 210
2019 Does not provide services to public 12 24 35 17 10 0 1 28 37 370
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 36 15 12 19 2 2 52 32 180
2024 Does not provide services to public 23 26 14 12 13 7 5 56 29 370
2022 Provides services to public 22 27 18 12 11 6 4 55 25 180
2022 Does not provide services to public 24 30 17 7 10 7 5 61 20 410
2020 Provides services to public 18 24 19 13 16 8 2 47 33 205
2020 Does not provide services to public 25 28 19 12 7 7 2 58 21 430
2019 Provides services to public 19 21 16 17 19 7 1 43 40 215
2019 Does not provide services to public 25 28 18 12 10 5 1 57 24 365

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 32 12 12 14 0 1 62 27 180
2024 Does not provide services to public 44 25 9 10 10 2 0 70 21 370
2022 Provides services to public 43 28 6 10 12 1 0 71 23 180
2022 Does not provide services to public 45 29 7 10 7 2 0 76 17 410
2020 Provides services to public 35 26 8 17 12 2 0 63 29 205
2020 Does not provide services to public 43 26 11 9 9 2 0 70 19 430
2019 Provides services to public 29 28 8 16 18 2 0 58 34 215
2019 Does not provide services to public 38 29 8 16 8 1 0 68 23 365

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 38 7 7 9 0 0 77 16 180
2024 Does not provide services to public 49 32 7 8 4 1 0 81 12 370
2022 Provides services to public 46 37 5 6 6 0 0 83 12 180
2022 Does not provide services to public 49 35 5 8 3 0 0 84 11 410
2020 Provides services to public 42 34 5 11 7 1 0 76 18 205
2020 Does not provide services to public 48 32 8 8 4 0 0 80 12 430
2019 Provides services to public 32 34 10 13 11 0 0 66 23 210
2019 Does not provide services to public 50 30 7 9 4 0 0 80 13 365

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 38 12 7 5 1 0 75 12 180
2024 Does not provide services to public 46 32 11 5 5 1 0 79 10 370
2022 Provides services to public 51 32 6 4 5 2 0 84 9 180
2022 Does not provide services to public 45 34 10 7 3 1 0 80 10 410
2020 Provides services to public 40 33 10 10 6 2 0 74 15 205
2020 Does not provide services to public 43 35 12 5 4 1 0 79 9 425
2019 Provides services to public 33 39 10 10 7 1 0 73 17 210
2019 Does not provide services to public 44 33 12 6 4 1 0 78 11 365

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 26 15 7 13 2 2 64 21 180
2024 Does not provide services to public 39 19 12 11 9 6 4 64 22 370
2022 Provides services to public 42 24 10 5 7 7 4 75 14 180
2022 Does not provide services to public 42 28 8 7 7 5 4 76 15 410

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 27 16 10 13 3 1 59 24 180
2024 Does not provide services to public 35 22 13 9 9 7 4 65 20 370
2022 Provides services to public 41 25 8 8 6 7 5 74 16 180
2022 Does not provide services to public 39 27 11 8 5 5 5 74 14 410
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 27 16 4 8 1 5 70 13 180
2024 Does not provide services to public 43 27 15 6 3 2 5 74 10 370
2022 Provides services to public 44 29 16 4 2 1 5 78 6 180
2022 Does not provide services to public 46 27 12 4 4 2 4 78 9 410
2020 Provides services to public 43 29 14 5 4 1 3 75 10 205
2020 Does not provide services to public 48 22 17 6 3 1 3 73 9 430
2019 Provides services to public 33 29 15 9 7 0 6 67 17 210
2019 Does not provide services to public 48 21 20 4 3 1 3 72 7 370

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 44 11 8 7 0 0 75 15 180
2024 Does not provide services to public 43 34 7 6 8 1 1 78 15 370
2022 Provides services to public 35 38 14 5 7 1 1 74 12 180
2022 Does not provide services to public 43 31 11 8 7 0 0 74 15 410
2020 Provides services to public 40 34 9 7 8 0 0 75 16 205
2020 Does not provide services to public 39 30 11 11 7 1 1 71 18 430
2019 Provides services to public 32 31 12 13 13 0 0 63 26 215
2019 Does not provide services to public 41 33 10 11 5 0 0 75 16 370

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 24 9 6 9 2 1 75 16 180
2024 Does not provide services to public 51 24 11 5 6 2 1 77 12 370
2022 Provides services to public 48 26 12 7 4 1 2 76 12 180
2022 Does not provide services to public 52 23 12 4 5 2 2 78 10 410
2020 Provides services to public 50 24 12 6 7 1 1 75 13 200
2020 Does not provide services to public 47 22 17 6 5 2 1 72 11 430

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 36 10 8 10 0 0 72 18 180
2024 Does not provide services to public 47 30 7 6 7 1 1 78 14 370
2022 Provides services to public 44 31 9 8 5 1 1 77 14 180
2022 Does not provide services to public 46 30 10 7 6 1 0 77 13 410
2020 Provides services to public 41 32 10 6 9 1 1 74 15 205
2020 Does not provide services to public 44 26 11 11 6 1 1 71 18 430
2019 Provides services to public 31 29 11 14 13 0 1 61 27 210
2019 Does not provide services to public 44 30 10 9 6 1 1 75 15 370

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 27 5 2 6 2 0 87 9 180
2024 Does not provide services to public 64 20 6 2 3 3 2 89 5 370
2022 Provides services to public 59 23 8 4 2 3 1 86 6 180
2022 Does not provide services to public 67 20 5 3 2 2 1 90 5 410

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 30 11 4 9 0 0 75 13 180
2024 Does not provide services to public 54 23 11 4 7 0 0 78 11 370
2022 Provides services to public 54 28 10 4 5 0 0 81 8 180
2022 Does not provide services to public 57 23 10 5 4 0 0 81 10 410
2020 Provides services to public 53 23 8 8 6 1 1 77 15 205
2020 Does not provide services to public 52 26 10 7 4 0 1 79 11 430
2019 Provides services to public 40 30 10 9 11 0 0 70 20 215
2019 Does not provide services to public 52 26 9 7 6 0 0 79 12 370

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 80 7 3 1 2 1 7 94 3 180
2024 Does not provide services to public 83 6 3 2 1 0 5 93 4 370
2022 Provides services to public 82 5 4 1 3 0 4 92 4 180
2022 Does not provide services to public 84 9 2 0 2 0 3 95 2 410
2019 Provides services to public 80 7 5 1 2 0 4 91 3 210
2019 Does not provide services to public 83 8 3 2 1 0 3 94 3 365
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 31 15 8 9 4 1 66 18 180
2024 Does not provide services to public 39 29 12 8 7 5 0 71 16 370
2022 Provides services to public 43 29 10 5 5 6 1 78 11 180
2022 Does not provide services to public 47 27 9 7 5 5 0 78 13 410
2020 Provides services to public 39 28 10 8 11 4 0 69 20 205
2020 Does not provide services to public 46 26 12 6 5 4 0 76 12 430
2019 Provides services to public 34 31 10 11 10 3 0 68 21 215
2019 Does not provide services to public 41 27 12 9 6 4 0 72 16 370

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 34 11 18 10 2 0 60 29 180
2024 Does not provide services to public 31 30 15 10 12 2 0 62 22 370
2022 Provides services to public 34 34 12 8 12 1 0 68 20 180
2022 Does not provide services to public 39 31 11 8 9 2 0 72 17 410
2020 Provides services to public 35 28 13 9 14 2 0 64 23 205
2020 Does not provide services to public 40 29 14 8 6 2 0 71 14 430
2019 Provides services to public 29 30 13 13 14 1 0 59 27 215
2019 Does not provide services to public 36 30 12 12 10 1 0 66 22 370

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 35 17 16 15 3 0 50 32 180
2024 Does not provide services to public 24 27 14 15 15 4 0 54 32 370
2022 Provides services to public 27 35 12 11 12 3 0 64 24 180
2022 Does not provide services to public 28 30 18 9 10 4 0 61 20 410
2020 Provides services to public 28 26 14 16 14 2 0 55 30 205
2020 Does not provide services to public 29 33 16 12 6 3 0 64 19 425
2019 Provides services to public 23 25 15 18 16 3 0 49 35 215
2019 Does not provide services to public 26 32 15 14 10 4 0 61 24 370

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 36 14 15 19 2 0 51 35 180
2024 Does not provide services to public 25 25 16 17 15 3 0 51 33 370
2022 Provides services to public 24 36 14 9 15 3 0 61 24 180
2022 Does not provide services to public 28 35 13 10 12 2 0 64 22 410
2020 Provides services to public 25 28 9 20 16 1 0 54 36 205
2020 Does not provide services to public 31 33 14 14 7 1 0 65 22 430
2019 Provides services to public 17 24 17 18 21 3 0 42 40 215
2019 Does not provide services to public 24 33 14 14 13 2 0 58 28 370

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 16 7 5 8 14 6 74 16 180
2024 Does not provide services to public 45 16 7 6 7 13 7 76 16 370
2022 Provides services to public 40 10 11 4 6 21 10 71 14 180
2022 Does not provide services to public 46 16 8 4 5 13 8 79 11 410
2020 Provides services to public 30 11 11 9 11 17 10 57 27 205
2020 Does not provide services to public 43 17 8 5 8 12 7 74 16 430
2019 Provides services to public 35 10 11 7 17 13 7 57 30 215
2019 Does not provide services to public 44 15 8 5 8 14 5 74 16 370
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 39 19 11 10 1 0 60 21 180
2024 Does not provide services to public 29 39 17 10 4 1 0 69 14 370
2022 Provides services to public 27 44 16 7 4 2 1 73 11 180
2022 Does not provide services to public 38 37 14 6 4 1 0 76 10 410
2020 Provides services to public 23 47 15 8 5 2 0 71 13 205
2020 Does not provide services to public 33 37 17 7 4 2 0 71 12 430
2019 Provides services to public 24 40 14 10 10 1 0 65 21 210
2019 Does not provide services to public 29 38 17 8 6 1 0 68 14 365

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 27 18 26 18 1 0 37 45 180
2024 Does not provide services to public 16 27 19 21 14 3 0 44 37 370
2022 Provides services to public 17 34 18 16 12 3 0 52 29 180
2022 Does not provide services to public 19 35 15 19 8 3 0 56 28 410
2020 Provides services to public 17 35 17 17 13 1 0 53 30 205
2020 Does not provide services to public 19 38 18 14 8 3 0 59 23 430
2019 Provides services to public 13 25 20 21 16 4 0 40 39 210
2019 Does not provide services to public 14 34 21 16 11 3 0 50 28 365

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 33 12 10 10 2 1 67 21 180
2024 Does not provide services to public 33 36 10 9 9 2 1 71 18 370
2022 Provides services to public 31 37 14 10 7 1 1 69 17 180
2022 Does not provide services to public 37 34 11 9 5 3 1 74 15 410
2020 Provides services to public 40 34 9 7 9 1 0 74 16 205
2020 Does not provide services to public 39 33 14 7 5 2 1 74 13 430
2019 Provides services to public 36 34 9 10 10 1 0 71 21 210
2019 Does not provide services to public 39 33 12 8 6 1 1 73 15 370

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 34 19 9 9 1 0 62 18 180
2024 Does not provide services to public 37 31 15 8 6 3 0 70 15 370
2022 Provides services to public 38 33 15 9 3 1 1 73 12 180
2022 Does not provide services to public 44 32 12 6 4 1 0 78 10 410
2020 Provides services to public 39 35 13 5 7 1 0 74 12 205
2020 Does not provide services to public 40 32 16 6 4 2 0 74 10 425
2019 Provides services to public 34 30 15 8 12 0 0 65 21 210
2019 Does not provide services to public 36 32 19 7 5 0 0 69 13 365

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 24 15 9 27 8 1 44 39 180
2024 Does not provide services to public 20 23 15 12 17 10 2 50 33 370
2022 Provides services to public 18 23 13 17 17 9 4 47 39 180
2022 Does not provide services to public 23 22 17 10 15 11 2 51 29 410
2020 Provides services to public 18 19 12 14 24 9 2 42 44 205
2020 Does not provide services to public 21 23 17 15 13 9 2 50 31 430
2019 Provides services to public 16 17 13 16 27 10 1 38 48 210
2019 Does not provide services to public 20 22 15 15 17 10 1 47 36 365

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 35 12 14 21 2 0 52 36 180
2024 Does not provide services to public 23 30 14 14 16 2 0 55 31 370
2022 Provides services to public 21 37 13 10 15 4 0 60 26 180
2022 Does not provide services to public 26 34 13 13 12 2 0 61 25 410
2020 Provides services to public 21 32 11 16 18 1 1 54 35 205
2020 Does not provide services to public 21 34 15 16 10 3 0 57 27 425
2019 Provides services to public 19 25 17 17 21 2 0 44 39 210
2019 Does not provide services to public 22 29 14 17 16 1 0 51 34 370

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 29 17 4 10 1 6 36 64 180
2024 Does not provide services to public 46 20 13 8 7 1 5 49 51 370
2022 Provides services to public 39 24 22 3 7 0 5 180
2022 Does not provide services to public 46 26 13 6 4 1 5 410
2020 Provides services to public 38 27 14 10 6 2 1 205
2020 Does not provide services to public 47 23 14 6 5 1 4 430
2019 Provides services to public 47 16 20 9 5 1 2 210
2019 Does not provide services to public 51 24 11 4 4 2 4 370

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 11 6 5 6 4 16 66 34 180
2024 Does not provide services to public 59 7 4 3 4 3 18 75 25 370

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 7 9 1 9 6 5 72 28 180
2024 Does not provide services to public 72 7 4 4 5 4 5 78 22 370
2022 Provides services to public 71 8 5 3 5 3 6 180
2022 Does not provide services to public 71 9 5 3 4 4 6 410
2020 Provides services to public 70 8 7 3 5 4 3 205
2020 Does not provide services to public 75 9 5 2 2 3 4 430
2019 Provides services to public 70 7 6 5 5 4 2 210
2019 Does not provide services to public 75 9 2 3 2 5 4 370

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 5 4 2 3 2 13 84 16 180
2024 Does not provide services to public 71 5 4 2 2 2 13 84 16 370

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 13 9 4 8 1 8 64 36 180
2024 Does not provide services to public 64 10 5 4 5 2 10 73 27 370

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 27 9 18 23 2 2 48 43 180
2024 Does not provide services to public 21 21 10 16 27 2 3 44 45 370
2022 Provides services to public 18 30 10 14 22 2 4 51 38 180
2022 Does not provide services to public 21 26 9 16 22 2 4 49 41 410
2020 Provides services to public 20 23 11 15 25 2 3 46 43 205
2020 Does not provide services to public 18 29 14 15 19 3 2 49 36 430
2019 Provides services to public 20 19 11 19 27 2 1 40 49 215
2019 Does not provide services to public 17 24 13 16 26 1 3 43 44 370

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 39 16 15 11 1 0 57 26 180
2024 Does not provide services to public 24 39 12 11 11 3 0 65 23 370
2022 Provides services to public 21 49 11 8 9 2 1 72 17 180
2022 Does not provide services to public 29 34 17 8 7 4 0 66 16 410
2020 Provides services to public 23 42 13 11 10 1 1 66 21 205
2020 Does not provide services to public 26 39 17 10 4 4 0 68 14 430
2019 Provides services to public 18 38 17 18 8 2 0 57 26 215
2019 Does not provide services to public 23 39 16 12 7 3 0 64 19 370

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 41 13 12 9 0 0 66 21 180
2024 Does not provide services to public 33 34 12 10 9 2 0 68 20 370
2022 Provides services to public 33 38 10 7 8 3 1 74 16 180
2022 Does not provide services to public 40 35 11 6 6 1 0 76 12 410
2020 Provides services to public 28 40 11 10 9 2 0 70 19 205
2020 Does not provide services to public 36 39 11 8 3 2 0 77 11 430
2019 Provides services to public 28 31 14 11 13 2 0 60 25 210
2019 Does not provide services to public 33 40 13 6 6 2 0 75 12 365

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 35 16 11 7 4 1 65 19 180
2024 Does not provide services to public 40 32 11 8 5 4 1 75 14 370
2022 Provides services to public 37 34 11 8 5 5 1 75 14 180
2022 Does not provide services to public 44 30 12 7 4 3 1 76 11 410
2020 Provides services to public 31 33 17 6 10 3 0 66 16 205
2020 Does not provide services to public 37 39 12 4 4 3 0 79 9 430
2019 Provides services to public 35 28 17 8 9 2 1 65 18 210
2019 Does not provide services to public 42 31 14 4 4 4 0 77 9 365

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 24 22 10 4 13 2 58 16 180
2024 Does not provide services to public 34 25 18 6 4 11 2 68 12 370
2022 Provides services to public 31 30 20 6 1 10 1 68 9 180
2022 Does not provide services to public 42 25 21 3 2 6 1 72 6 410
2020 Provides services to public 28 33 18 7 8 4 1 65 15 205
2020 Does not provide services to public 40 34 15 3 3 5 0 78 7 425

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 28 9 6 13 3 2 70 20 180
2024 Does not provide services to public 37 28 11 7 8 5 4 72 16 370
2022 Provides services to public 40 32 7 8 6 6 1 78 15 180
2022 Does not provide services to public 48 27 7 5 6 5 1 80 12 410
2020 Provides services to public 36 28 10 11 9 4 2 68 21 205
2020 Does not provide services to public 48 27 9 4 7 4 1 79 11 430

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 13 16 5 31 2 22 48 31 180
2024 Does not provide services to public 3 10 11 7 38 5 26 65 18 370
2022 Provides services to public 6 7 11 9 42 7 18 67 18 180
2022 Does not provide services to public 3 7 15 10 37 4 23 65 14 410

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 18 23 5 13 30 5 39 26 180
2024 Does not provide services to public 12 19 20 4 6 34 5 50 17 370
2022 Provides services to public 14 17 19 4 7 36 3 50 18 180
2022 Does not provide services to public 15 24 18 5 5 29 4 58 15 410

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 37 10 10 6 0 0 74 16 180
2024 Does not provide services to public 49 34 5 7 5 0 0 83 12 370
2022 Provides services to public 48 38 3 5 5 1 0 86 11 180
2022 Does not provide services to public 56 30 4 7 3 0 0 86 10 410
2020 Provides services to public 45 35 6 9 5 0 0 80 14 205
2020 Does not provide services to public 53 29 8 7 1 1 0 83 9 430
2019 Provides services to public 38 36 7 10 8 0 0 74 18 210
2019 Does not provide services to public 52 30 7 7 5 0 0 82 11 370

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 40 10 11 14 1 0 65 25 180
2024 Does not provide services to public 37 28 12 10 12 1 0 66 22 370
2022 Provides services to public 39 31 9 12 9 0 0 71 20 180
2022 Does not provide services to public 43 30 11 7 9 1 0 73 16 410
2020 Provides services to public 35 31 14 8 11 0 0 66 19 205
2020 Does not provide services to public 42 30 14 9 5 0 0 72 14 430
2019 Provides services to public 29 27 16 14 13 1 0 57 27 215
2019 Does not provide services to public 37 30 14 12 8 0 0 67 19 365

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 39 13 14 11 0 0 62 25 180
2024 Does not provide services to public 37 33 10 11 9 1 0 70 21 370
2022 Provides services to public 36 37 8 10 9 0 0 73 19 180
2022 Does not provide services to public 40 32 10 10 7 1 0 73 17 410
2020 Provides services to public 33 36 11 9 11 0 0 69 20 205
2020 Does not provide services to public 41 33 13 8 4 0 0 75 12 430
2019 Provides services to public 25 35 15 11 13 0 0 60 25 210
2019 Does not provide services to public 37 30 13 11 7 0 0 68 19 370
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 23 15 11 14 5 1 58 26 180
2024 Does not provide services to public 35 22 15 12 11 4 1 60 24 370
2022 Provides services to public 34 27 10 12 9 5 2 66 23 180
2022 Does not provide services to public 38 25 12 11 11 3 0 66 22 410
2020 Provides services to public 37 23 11 15 11 4 0 62 27 205
2020 Does not provide services to public 41 23 18 8 6 3 1 67 15 430
2019 Provides services to public 30 22 16 15 14 3 0 54 29 215
2019 Does not provide services to public 38 21 17 12 9 3 1 61 21 370

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 27 43 29 180
2024 Does not provide services to public 29 38 33 370
2022 Provides services to public 24 42 35 180
2022 Does not provide services to public 29 41 30 410
2020 Provides services to public 15 45 39 205
2020 Does not provide services to public 17 49 34 430
2019 Provides services to public 18 39 43 210
2019 Does not provide services to public 20 40 40 370

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 12 20 30 26 6 6 50
2024 Does not provide services to public 19 19 40 10 5 8 105
2022 Provides services to public 16 11 29 26 5 13 40
2022 Does not provide services to public 19 30 27 14 2 8 115
2020 Provides services to public 18 19 41 17 0 5 30
2020 Does not provide services to public 20 16 55 5 0 4 75
2019 Provides services to public 3 16 50 21 0 10 40
2019 Does not provide services to public 14 15 44 12 1 13 75
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 180
2024 Does not provide services to public 11 89 370
2022 Provides services to public 14 86 180
2022 Does not provide services to public 13 87 410
2020 Provides services to public 19 81 205
2020 Does not provide services to public 13 87 430
2019 Provides services to public 20 80 210
2019 Does not provide services to public 14 86 370

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 40
2024 Does not provide services to public 47 53 40
2022 Provides services to public 42 58 25
2022 Does not provide services to public 48 52 50
2020 Provides services to public 60 40 40
2020 Does not provide services to public 62 38 55
2019 Provides services to public 77 23 40
2019 Does not provide services to public 65 35 50

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 55 45 40
2024 Does not provide services to public 79 21 40
2022 Provides services to public 57 43 25
2022 Does not provide services to public 59 41 50
2020 Provides services to public 58 42 40
2020 Does not provide services to public 50 50 55
2019 Provides services to public 67 33 40
2019 Does not provide services to public 44 56 50

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40
2022 Provides services to public 8 92 25
2022 Does not provide services to public 15 85 50
2019 Provides services to public 14 86 40
2019 Does not provide services to public 10 90 50

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 40
2024 Does not provide services to public 0 100 40
2022 Provides services to public 8 92 25
2022 Does not provide services to public 0 100 50
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 55

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 40
2022 Provides services to public 8 92 25
2022 Does not provide services to public 9 91 50

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 40
2022 Provides services to public 28 72 25
2022 Does not provide services to public 5 95 50

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 1 99 50

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 40
2024 Does not provide services to public 29 71 40
2022 Provides services to public 44 56 25
2022 Does not provide services to public 22 78 50
2020 Provides services to public 42 58 40
2020 Does not provide services to public 35 65 55
2019 Provides services to public 41 59 40
2019 Does not provide services to public 34 66 50

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 40
2024 Does not provide services to public 47 53 40
2022 Provides services to public 42 58 25
2022 Does not provide services to public 35 65 50
2020 Provides services to public 32 68 40
2020 Does not provide services to public 34 66 55
2019 Provides services to public 38 62 40
2019 Does not provide services to public 24 76 50

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 40
2024 Does not provide services to public 41 59 40
2022 Provides services to public 46 54 25
2022 Does not provide services to public 38 62 50
2020 Provides services to public 51 49 40
2020 Does not provide services to public 35 65 55
2019 Provides services to public 58 42 40
2019 Does not provide services to public 42 58 50

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 41 59 40
2024 Does not provide services to public 36 64 40
2022 Provides services to public 42 58 25
2022 Does not provide services to public 28 72 50
2020 Provides services to public 49 51 40
2020 Does not provide services to public 43 57 55
2019 Provides services to public 46 54 40
2019 Does not provide services to public 30 70 50

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 40
2024 Does not provide services to public 41 59 40
2022 Provides services to public 39 61 25
2022 Does not provide services to public 22 78 50
2020 Provides services to public 26 74 40
2020 Does not provide services to public 22 78 55
2019 Provides services to public 41 59 40
2019 Does not provide services to public 30 70 50

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 40
2024 Does not provide services to public 34 66 40
2022 Provides services to public 44 56 25
2022 Does not provide services to public 39 61 50
2020 Provides services to public 57 43 40
2020 Does not provide services to public 56 44 55
2019 Provides services to public 62 38 40
2019 Does not provide services to public 48 52 50

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 40
2024 Does not provide services to public 34 66 40
2022 Provides services to public 42 58 25
2022 Does not provide services to public 29 71 50
2020 Provides services to public 44 56 40
2020 Does not provide services to public 48 52 55
2019 Provides services to public 41 59 40
2019 Does not provide services to public 34 66 50

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 40
2024 Does not provide services to public 0 100 40
2022 Provides services to public 5 95 25
2022 Does not provide services to public 0 100 50
2019 Provides services to public 0 100 40
2019 Does not provide services to public 0 100 50

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 40
2022 Provides services to public 5 95 25
2022 Does not provide services to public 2 98 50

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 40
2022 Provides services to public 16 84 25
2022 Does not provide services to public 4 96 50

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 53 47 40
2024 Does not provide services to public 53 47 40
2022 Provides services to public 43 57 25
2022 Does not provide services to public 47 53 50
2020 Provides services to public 48 52 40
2020 Does not provide services to public 46 54 55
2019 Provides services to public 55 45 40
2019 Does not provide services to public 38 62 50

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 16 84 40
2022 Provides services to public 29 71 25
2022 Does not provide services to public 15 85 50
2020 Provides services to public 31 69 40
2020 Does not provide services to public 16 84 55
2019 Provides services to public 22 78 40
2019 Does not provide services to public 26 74 50

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 25 75 40
2024 Does not provide services to public 20 80 40
2022 Provides services to public 21 79 25
2022 Does not provide services to public 25 75 50
2020 Provides services to public 12 88 40
2020 Does not provide services to public 15 85 55
2019 Provides services to public 17 83 40
2019 Does not provide services to public 12 88 50

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 53 47 40
2024 Does not provide services to public 47 53 40
2022 Provides services to public 47 53 25
2022 Does not provide services to public 41 59 50
2020 Provides services to public 47 53 40
2020 Does not provide services to public 60 40 55
2019 Provides services to public 41 59 40
2019 Does not provide services to public 44 56 50

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 40
2024 Does not provide services to public 15 85 40
2022 Provides services to public 11 89 25
2022 Does not provide services to public 13 87 50
2020 Provides services to public 23 77 40
2020 Does not provide services to public 15 85 55
2019 Provides services to public 14 86 40
2019 Does not provide services to public 14 86 50

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 5 95 50

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 40
2024 Does not provide services to public 23 77 40
2022 Provides services to public 24 76 25
2022 Does not provide services to public 15 85 50
2020 Provides services to public 15 85 40
2020 Does not provide services to public 15 85 55
2019 Provides services to public 19 81 40
2019 Does not provide services to public 13 87 50

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 25
2022 Does not provide services to public 0 100 50

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 13 87 40
2022 Provides services to public 6 94 25
2022 Does not provide services to public 5 95 50

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40
2022 Provides services to public 4 96 25
2022 Does not provide services to public 10 90 50

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 40
2022 Provides services to public 16 84 25
2022 Does not provide services to public 8 92 50
2020 Provides services to public 16 84 40
2020 Does not provide services to public 10 90 55

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 40
2024 Does not provide services to public 36 64 40
2022 Provides services to public 40 60 25
2022 Does not provide services to public 37 63 50
2020 Provides services to public 38 62 40
2020 Does not provide services to public 29 71 55
2019 Provides services to public 42 58 40
2019 Does not provide services to public 38 62 50

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 9 91 45

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 21 79 35
2022 Provides services to public 12 88 25
2022 Does not provide services to public 23 77 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 35
2024 Does not provide services to public 0 100 35
2022 Provides services to public 6 94 25
2022 Does not provide services to public 10 90 45

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 35
2022 Provides services to public 0 100 25
2022 Does not provide services to public 2 98 45

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 22 78 35
2022 Provides services to public 4 96 25
2022 Does not provide services to public 5 95 45

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 45

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 6 94 45

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 17 83 35
2022 Provides services to public 8 92 25
2022 Does not provide services to public 6 94 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 5 95 45

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 35
2024 Does not provide services to public 43 57 35
2022 Provides services to public 38 62 25
2022 Does not provide services to public 15 85 45

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 25
2022 Does not provide services to public 8 92 45

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 35
2024 Does not provide services to public 61 39 35
2022 Provides services to public 44 56 25
2022 Does not provide services to public 31 69 45

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 35
2022 Provides services to public 0 100 25
2022 Does not provide services to public 0 100 45

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 65 35 35
2024 Does not provide services to public 57 43 35
2022 Provides services to public 56 44 25
2022 Does not provide services to public 53 47 45

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 13 87 35
2022 Provides services to public 25 75 25
2022 Does not provide services to public 28 72 45

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 13 9 11 15 31 9 40 44 180
2024 Does not provide services to public 12 10 11 9 10 38 10 43 36 370
2022 Provides services to public 11 13 8 11 10 37 11 45 39 180
2022 Does not provide services to public 15 16 12 10 8 28 10 52 28 410
2020 Provides services to public 12 15 15 10 16 27 6 39 39 205
2020 Does not provide services to public 16 15 18 11 6 27 8 47 25 430
2019 Provides services to public 14 13 16 10 19 23 4 37 41 215
2019 Does not provide services to public 15 13 18 11 11 28 5 42 32 365

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 26 14 13 10 13 2 57 27 180
2024 Does not provide services to public 29 29 12 8 8 13 1 67 19 370
2022 Provides services to public 32 27 10 9 6 14 2 70 18 180
2022 Does not provide services to public 34 30 16 7 6 6 1 69 14 410
2020 Provides services to public 23 31 15 10 13 5 2 58 26 205
2020 Does not provide services to public 33 29 15 8 5 9 1 69 14 430
2019 Provides services to public 26 22 17 13 14 8 1 53 29 215
2019 Does not provide services to public 29 31 16 10 6 7 1 65 17 370
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 180
2024 Does not provide services to public 11 89 370
2022 Provides services to public 13 87 180
2022 Does not provide services to public 9 91 410
2020 Provides services to public 15 85 205
2020 Does not provide services to public 6 94 430
2019 Provides services to public 14 86 210
2019 Does not provide services to public 6 94 370

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 33 67 25
2024 Does not provide services to public 27 73 40
2022 Provides services to public 28 72 25
2022 Does not provide services to public 39 61 35
2020 Provides services to public 42 58 30
2020 Does not provide services to public 32 68 25
2019 Provides services to public 47 53 30
2019 Does not provide services to public 32 68 20

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 83 17 25
2024 Does not provide services to public 81 19 40
2022 Provides services to public 91 9 25
2022 Does not provide services to public 85 15 35
2019 Provides services to public 73 27 30
2019 Does not provide services to public 77 23 20

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40
2022 Provides services to public 10 90 25
2022 Does not provide services to public 0 100 35

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2024 Does not provide services to public 0 100 40
2022 Provides services to public 6 94 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 14 86 40
2022 Provides services to public 9 91 25
2022 Does not provide services to public 9 91 35

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 25
2022 Provides services to public 14 86 25
2022 Does not provide services to public 6 94 35

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 0 100 35

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 25
2024 Does not provide services to public 20 80 35
2022 Provides services to public 27 73 25
2022 Does not provide services to public 25 75 35

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 25
2022 Does not provide services to public 13 87 35

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 25 75 25
2022 Provides services to public 18 82 25
2022 Does not provide services to public 7 93 35
2020 Provides services to public 20 80 30
2020 Does not provide services to public 24 76 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35
2022 Provides services to public 0 100 25
2022 Does not provide services to public 6 94 35

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 25
2024 Does not provide services to public 36 64 35
2022 Provides services to public 5 95 25
2022 Does not provide services to public 31 69 35
2020 Provides services to public 30 70 30
2020 Does not provide services to public 24 76 25
2019 Provides services to public 23 77 30
2019 Does not provide services to public 23 77 20

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 25
2024 Does not provide services to public 29 71 35
2022 Provides services to public 21 79 25
2022 Does not provide services to public 41 59 35
2020 Provides services to public 58 42 30
2020 Does not provide services to public 25 75 25
2019 Provides services to public 50 50 30
2019 Does not provide services to public 40 60 20

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 0 100 35
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 20

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 4 96 25
2022 Does not provide services to public 3 97 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35
2022 Provides services to public 14 86 25
2022 Does not provide services to public 8 92 35

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 16 84 35
2022 Provides services to public 13 87 25
2022 Does not provide services to public 12 88 35
2020 Provides services to public 35 65 30
2020 Does not provide services to public 38 62 25
2019 Provides services to public 26 74 30
2019 Does not provide services to public 22 78 20

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2024 Does not provide services to public 0 100 35
2022 Provides services to public 0 100 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 20

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 29 71 25
2024 Does not provide services to public 37 63 35
2022 Provides services to public 14 86 25
2022 Does not provide services to public 15 85 35

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 20

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 25
2024 Does not provide services to public 44 56 40
2022 Provides services to public 27 73 25
2022 Does not provide services to public 26 74 35

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 17 83 40
2022 Provides services to public 4 96 25
2022 Does not provide services to public 7 93 35

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 35
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 20

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 21 79 40
2022 Provides services to public 15 85 25
2022 Does not provide services to public 17 83 35
2020 Provides services to public 24 76 30
2020 Does not provide services to public 24 76 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 4 96 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 5 95 35

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 5 95 25
2022 Does not provide services to public 6 94 35

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 12 88 40
2022 Provides services to public 13 87 25
2022 Does not provide services to public 4 96 35

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 25
2024 Does not provide services to public 36 64 40
2022 Provides services to public 56 44 25
2022 Does not provide services to public 53 47 35
2020 Provides services to public 67 33 30
2020 Does not provide services to public 60 40 25
2019 Provides services to public 77 23 30
2019 Does not provide services to public 59 41 20

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2024 Does not provide services to public 15 85 35
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 30

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 20
2022 Does not provide services to public 15 85 30

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 4 96 20
2022 Does not provide services to public 3 97 30

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 4 96 20
2022 Does not provide services to public 0 100 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 25
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 35
2022 Provides services to public 0 100 20
2022 Does not provide services to public 6 94 30

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 11 89 30

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 20
2022 Does not provide services to public 13 87 30

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 25
2024 Does not provide services to public 31 69 35
2022 Provides services to public 23 77 20
2022 Does not provide services to public 30 70 30

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 20
2022 Does not provide services to public 7 93 30

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 25
2024 Does not provide services to public 56 44 35
2022 Provides services to public 43 57 20
2022 Does not provide services to public 45 55 30

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 70 30 25
2024 Does not provide services to public 63 37 35
2022 Provides services to public 69 31 20
2022 Does not provide services to public 68 32 30

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 17 83 35
2022 Provides services to public 18 82 20
2022 Does not provide services to public 17 83 30

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 12 17 9 11 31 7 41 32 180
2024 Does not provide services to public 15 13 14 5 9 37 7 50 25 370
2022 Provides services to public 15 12 16 5 9 34 9 47 25 180
2022 Does not provide services to public 16 17 17 4 6 33 7 55 16 410
2020 Provides services to public 14 13 17 9 14 29 3 40 35 205
2020 Does not provide services to public 18 14 16 5 4 35 8 56 16 430
2019 Provides services to public 15 10 22 6 13 28 6 39 28 210
2019 Does not provide services to public 18 13 18 5 5 34 7 52 17 370

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 25 21 8 10 9 3 56 21 180
2024 Does not provide services to public 31 29 12 7 7 13 1 69 17 370
2022 Provides services to public 34 29 12 6 6 11 2 72 14 180
2022 Does not provide services to public 38 29 15 5 5 8 1 73 11 410
2020 Provides services to public 27 25 17 8 13 9 0 57 24 205
2020 Does not provide services to public 37 28 16 4 4 9 2 73 9 430
2019 Provides services to public 30 22 18 7 11 11 2 59 20 210
2019 Does not provide services to public 37 27 15 6 3 11 1 73 11 370

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 0 0 36 10 54 0 0 0 64 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 20 20 14 30 0 1 15 85 180
2024 Does not provide services to public 25 28 15 13 19 0 1 25 75 370
2022 Provides services to public 22 35 15 9 17 1 1 180
2022 Does not provide services to public 32 22 20 11 13 0 2 410
2020 Provides services to public 29 25 23 13 9 0 0 205
2020 Does not provide services to public 37 28 18 9 7 1 1 430
2019 Provides services to public 19 24 23 16 18 0 0 215
2019 Does not provide services to public 20 27 25 15 12 0 1 370

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 12 22 23 39 0 0 4 96 180
2024 Does not provide services to public 13 20 27 17 22 0 0 13 87 370
2022 Provides services to public 11 15 28 20 27 0 0 180
2022 Does not provide services to public 14 23 23 19 21 0 1 405
2020 Provides services to public 7 15 25 27 26 0 0 205
2020 Does not provide services to public 11 16 30 23 19 0 1 430
2019 Provides services to public 8 15 25 19 33 0 0 215
2019 Does not provide services to public 10 20 28 22 20 0 0 370

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 32 27 12 14 1 2 12 88 180
2024 Does not provide services to public 24 33 21 14 6 0 2 25 75 370
2022 Provides services to public 19 33 25 14 8 0 1 180
2022 Does not provide services to public 25 30 25 10 8 0 2 410
2020 Provides services to public 19 28 26 17 9 0 1 205
2020 Does not provide services to public 24 31 24 13 6 0 1 430
2019 Provides services to public 20 29 22 15 14 0 0 210
2019 Does not provide services to public 25 35 23 10 7 1 1 370

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 10 17 19 47 0 0 8 92 180
2024 Does not provide services to public 14 20 18 19 27 0 1 14 86 365
2022 Provides services to public 11 17 23 19 29 1 0 180
2022 Does not provide services to public 13 22 21 17 25 0 2 410
2020 Provides services to public 12 17 20 21 30 0 0 205
2020 Does not provide services to public 12 23 24 20 19 2 1 425
2019 Provides services to public 12 15 11 22 39 1 0 210
2019 Does not provide services to public 11 21 21 20 26 1 1 370

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 17 13 17 29 1 4 20 80 180
2024 Does not provide services to public 37 24 16 8 10 1 3 38 62 365
2022 Provides services to public 19 22 20 17 18 2 2 180
2022 Does not provide services to public 34 22 18 9 11 0 6 410
2020 Provides services to public 19 23 19 19 20 0 1 205
2020 Does not provide services to public 27 27 20 13 11 0 2 430
2019 Provides services to public 23 16 21 13 25 0 1 215
2019 Does not provide services to public 31 25 19 11 10 1 4 370

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 15 17 23 30 0 1 13 87 180
2024 Does not provide services to public 26 22 20 12 19 0 1 26 74 370
2022 Provides services to public 15 24 25 16 19 0 0 180
2022 Does not provide services to public 27 27 21 11 14 0 1 410
2020 Provides services to public 12 20 26 17 26 0 0 205
2020 Does not provide services to public 22 24 24 16 12 0 1 425
2019 Provides services to public 14 21 22 13 30 0 0 215
2019 Does not provide services to public 23 29 22 13 11 1 1 370

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 27 24 12 12 1 1 23 77 180
2024 Does not provide services to public 32 28 17 11 9 2 1 33 67 370
2022 Provides services to public 25 31 20 11 10 1 2 180
2022 Does not provide services to public 29 34 20 8 7 1 2 410
2020 Provides services to public 30 29 21 11 7 0 2 205
2020 Does not provide services to public 33 35 22 5 3 1 1 425
2019 Provides services to public 26 27 23 11 12 0 1 210
2019 Does not provide services to public 29 38 19 8 5 0 0 365

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 30 18 11 15 1 1 24 76 180
2024 Does not provide services to public 32 28 19 12 7 1 1 33 67 370
2022 Provides services to public 28 31 20 9 7 2 3 180
2022 Does not provide services to public 34 27 19 12 7 0 2 410
2020 Provides services to public 33 31 21 10 5 1 0 205
2020 Does not provide services to public 30 34 20 10 5 1 1 430
2019 Provides services to public 31 29 20 8 10 0 2 210
2019 Does not provide services to public 35 32 19 10 3 0 1 365

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 25 16 10 10 1 1 38 62 180
2024 Does not provide services to public 42 24 16 9 8 1 1 43 57 370
2022 Provides services to public 38 32 16 6 6 1 2 180
2022 Does not provide services to public 43 29 15 8 3 0 2 410
2020 Provides services to public 35 30 21 9 5 1 0 205
2020 Does not provide services to public 37 37 15 7 3 0 1 430
2019 Provides services to public 39 25 20 7 8 0 1 210
2019 Does not provide services to public 39 32 17 9 3 0 0 365

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 29 15 7 17 0 1 31 69 180
2024 Does not provide services to public 44 22 14 7 11 0 1 45 55 370
2022 Provides services to public 36 32 13 6 12 1 0 180
2022 Does not provide services to public 44 28 11 7 8 0 1 410
2020 Provides services to public 40 20 18 13 9 0 0 205
2020 Does not provide services to public 42 29 12 9 6 0 1 430
2019 Provides services to public 33 26 17 7 17 0 0 205
2019 Does not provide services to public 44 24 17 7 7 0 0 365

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 22 15 6 11 0 2 45 55 180
2024 Does not provide services to public 51 21 11 8 6 1 2 53 47 370
2022 Provides services to public 30 30 23 9 7 0 1 180
2022 Does not provide services to public 39 28 17 11 4 0 2 410
2020 Provides services to public 20 26 27 14 12 0 1 205
2020 Does not provide services to public 26 28 25 14 6 0 1 430

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 26 25 12 13 0 2 22 78 180
2024 Does not provide services to public 32 29 19 10 9 0 0 32 68 370
2022 Provides services to public 21 37 22 9 11 1 0 180
2022 Does not provide services to public 27 31 22 13 6 0 1 410
2020 Provides services to public 25 27 21 13 13 0 0 205
2020 Does not provide services to public 25 31 21 13 9 1 0 430
2019 Provides services to public 35 25 21 9 10 1 0 210
2019 Does not provide services to public 37 30 20 7 6 1 1 365

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 24 11 11 11 0 3 42 58 175
2024 Does not provide services to public 49 19 14 7 8 1 2 51 49 365
2022 Provides services to public 48 31 10 4 4 1 2 180
2022 Does not provide services to public 56 21 12 4 3 0 3 410
2020 Provides services to public 30 28 22 10 10 0 0 205
2020 Does not provide services to public 39 29 22 7 3 0 1 430
2019 Provides services to public 43 25 19 6 6 0 1 210
2019 Does not provide services to public 55 24 13 5 2 0 2 365

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 29 19 9 11 0 2 30 70 180
2024 Does not provide services to public 38 33 13 6 9 0 1 38 62 370
2022 Provides services to public 36 29 15 9 10 0 1 180
2022 Does not provide services to public 42 31 15 6 4 0 1 410
2020 Provides services to public 21 24 30 12 12 0 1 205
2020 Does not provide services to public 22 34 23 13 7 0 0 430

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 9 2 1 3 1 13 83 17 180
2024 Does not provide services to public 71 10 5 2 2 0 9 79 21 365

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 12 7 2 6 0 11 69 31 180
2024 Does not provide services to public 66 14 5 4 4 1 8 71 29 370

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 10 8 3 8 1 5 69 31 180
2024 Does not provide services to public 71 12 5 4 4 1 4 74 26 365
2022 Provides services to public 65 10 7 4 8 1 5 180
2022 Does not provide services to public 71 11 6 2 4 0 5 410
2020 Provides services to public 64 15 7 4 7 1 2 205
2020 Does not provide services to public 77 12 5 1 3 1 1 425
2019 Provides services to public 60 12 11 6 9 1 1 215
2019 Does not provide services to public 74 12 5 5 3 1 1 370

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 26 11 4 8 0 3 49 51 180
2024 Does not provide services to public 58 24 8 3 4 0 2 59 41 365
2022 Provides services to public 54 27 9 3 4 0 3 180
2022 Does not provide services to public 60 23 9 3 2 0 3 410
2020 Provides services to public 56 24 11 4 4 0 1 205
2020 Does not provide services to public 61 23 8 3 3 1 0 425
2019 Provides services to public 39 29 19 5 6 1 1 210
2019 Does not provide services to public 56 27 11 3 2 0 1 370

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 19 11 4 10 0 3 55 45 180
2024 Does not provide services to public 59 22 6 4 7 0 2 60 40 370
2022 Provides services to public 62 16 5 7 7 1 3 180
2022 Does not provide services to public 64 16 9 4 5 0 3 410
2020 Provides services to public 53 20 12 8 5 0 1 205
2020 Does not provide services to public 63 19 9 4 4 1 1 425
2019 Provides services to public 47 19 16 7 9 1 1 210
2019 Does not provide services to public 60 20 10 5 5 0 1 370

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 9 7 3 4 0 21 71 29 180
2024 Does not provide services to public 56 13 5 2 1 0 23 73 27 365
2022 Provides services to public 57 12 7 2 3 0 19 180
2022 Does not provide services to public 59 10 7 3 2 0 18 410
2020 Provides services to public 54 14 9 4 3 0 17 205
2020 Does not provide services to public 61 8 7 3 1 0 19 425
2019 Provides services to public 50 15 12 2 3 0 18 210
2019 Does not provide services to public 55 12 4 2 1 0 26 365

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 21 11 5 4 0 6 57 43 180
2024 Does not provide services to public 62 18 8 4 4 0 5 65 35 365
2022 Provides services to public 52 25 13 4 4 0 3 180
2022 Does not provide services to public 65 19 7 2 2 0 4 405
2020 Provides services to public 41 29 15 10 3 0 2 205
2020 Does not provide services to public 61 22 11 3 1 0 2 430
2019 Provides services to public 52 24 17 3 1 1 2 210
2019 Does not provide services to public 65 18 9 2 1 0 4 370

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 14 4 2 5 2 5 74 26 180
2024 Does not provide services to public 72 12 4 3 4 0 5 75 25 370
2022 Provides services to public 81 7 3 2 2 0 6 180
2022 Does not provide services to public 80 8 3 1 1 0 6 410
2020 Provides services to public 79 14 3 0 2 0 2 205
2020 Does not provide services to public 80 11 3 3 2 1 1 430
2019 Provides services to public 78 11 4 1 3 1 2 210
2019 Does not provide services to public 79 10 4 2 2 0 3 370

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 25 13 3 2 0 5 55 45 180
2024 Does not provide services to public 51 23 13 7 2 1 3 53 47 370
2022 Provides services to public 51 27 12 4 2 0 3 180
2022 Does not provide services to public 52 23 14 4 3 0 4 410
2020 Provides services to public 40 34 14 6 5 0 2 205
2020 Does not provide services to public 45 27 17 7 2 1 2 430
2019 Provides services to public 55 25 16 1 4 0 0 210
2019 Does not provide services to public 56 26 12 3 1 0 2 370

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 11 39 26 21 0 0 15 46 180
2024 Does not provide services to public 6 22 41 18 13 0 0 28 31 370
2022 Provides services to public 5 18 45 20 11 0 1 23 31 180
2022 Does not provide services to public 8 23 40 17 12 0 0 31 29 410
2020 Provides services to public 4 19 35 27 15 0 0 23 42 205
2020 Does not provide services to public 7 28 37 20 8 0 0 35 28 430
2019 Provides services to public 5 21 35 21 18 0 0 26 39 215
2019 Does not provide services to public 9 25 43 15 8 0 0 34 24 370

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 33 30 9 4 0 0 13 56 180
2024 Does not provide services to public 17 22 40 16 5 0 0 21 39 370
2022 Provides services to public 15 20 41 17 6 0 1 23 36 180
2022 Does not provide services to public 15 21 42 16 6 0 1 22 36 410
2020 Provides services to public 20 34 31 12 4 0 0 16 53 205
2020 Does not provide services to public 13 24 39 17 6 0 0 23 37 430
2019 Provides services to public 24 25 34 13 4 0 0 18 49 210
2019 Does not provide services to public 12 25 38 17 7 0 0 24 38 370

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 36 14 11 16 1 0 58 27 180
2024 Does not provide services to public 29 41 11 9 8 2 0 71 18 370
2022 Provides services to public 35 37 9 7 10 2 1 74 17 180
2022 Does not provide services to public 37 43 11 4 4 1 0 80 9 410
2020 Provides services to public 29 47 13 5 6 1 0 76 11 205
2020 Does not provide services to public 43 40 11 4 2 0 0 83 6 425
2019 Provides services to public 23 36 18 14 8 1 0 60 22 210
2019 Does not provide services to public 28 42 15 10 4 1 0 71 14 365

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 8 19 38 24 11 180
2024 Does not provide services to public 8 22 38 25 7 370
2022 Provides services to public 7 29 43 17 4 180
2022 Does not provide services to public 8 25 39 22 6 410

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 32 12 7 4 3 1 76 12 180
2024 Does not provide services to public 51 27 8 4 5 4 1 81 10 370
2022 Provides services to public 48 31 10 4 5 1 1 81 9 180
2022 Does not provide services to public 54 25 9 5 4 2 1 81 9 410
2020 Provides services to public 43 31 8 5 8 4 1 77 14 205
2020 Does not provide services to public 47 26 15 5 4 4 0 76 9 430

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 31 9 10 13 1 0 67 23 180
2024 Does not provide services to public 45 23 6 10 13 1 1 70 24 370
2022 Provides services to public 43 27 11 10 6 2 0 73 16 180
2022 Does not provide services to public 46 27 6 9 10 1 1 74 20 410
2020 Provides services to public 31 29 8 16 15 1 0 60 31 205
2020 Does not provide services to public 38 28 10 10 12 2 0 67 22 430

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 31 8 7 9 1 0 77 16 180
2024 Does not provide services to public 52 28 5 6 8 1 1 81 14 370
2022 Provides services to public 51 31 8 4 3 1 2 84 8 180
2022 Does not provide services to public 57 27 5 4 6 1 1 85 10 410
2020 Provides services to public 47 28 6 10 8 1 0 75 18 205
2020 Does not provide services to public 50 29 8 7 5 1 0 80 13 430

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 32 17 17 22 1 1 44 40 180
2024 Does not provide services to public 20 36 12 17 13 1 0 57 31 370
2022 Provides services to public 20 38 14 14 11 1 1 59 26 180
2022 Does not provide services to public 25 38 14 11 11 1 0 64 22 410
2020 Provides services to public 21 30 17 17 15 1 0 51 32 205
2020 Does not provide services to public 32 33 17 8 8 2 0 66 16 430
2019 Provides services to public 15 27 15 19 25 0 0 41 44 215
2019 Does not provide services to public 20 34 15 16 12 2 0 55 29 370

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 51 12 7 13 0 0 68 20 40
2024 Does not provide services to public 29 46 9 9 6 1 0 75 15 80
2022 Provides services to public 8 63 7 17 4 0 0 71 21 25
2022 Does not provide services to public 22 54 9 9 5 0 0 77 14 100
2020 Provides services to public 15 44 8 29 4 0 0 59 33 25
2020 Does not provide services to public 28 47 6 13 4 1 1 77 17 100
2019 Provides services to public 12 52 6 26 0 3 0 67 27 30
2019 Does not provide services to public 20 56 9 13 0 3 0 78 13 75
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 180
2024 Does not provide services to public 21 79 370
2022 Provides services to public 12 88 180
2022 Does not provide services to public 15 85 410
2020 Provides services to public 18 82 205
2020 Does not provide services to public 10 90 425
2019 Provides services to public 22 78 215
2019 Does not provide services to public 14 86 370

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 53 47 30
2024 Does not provide services to public 71 29 80
2022 Provides services to public 64 36 20
2022 Does not provide services to public 57 43 55
2020 Provides services to public 65 35 35
2020 Does not provide services to public 50 50 45

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 30
2024 Does not provide services to public 80 20 80
2022 Provides services to public 77 23 20
2022 Does not provide services to public 73 27 55
2020 Provides services to public 67 33 35
2020 Does not provide services to public 86 14 45
2019 Provides services to public 76 24 45
2019 Does not provide services to public 82 18 50

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 24 4 28 5 0 0 64 32 20
2024 Does not provide services to public 48 25 10 8 10 0 0 72 18 65
2022 Provides services to public 33 60 7 0 0 0 0 93 0 15
2022 Does not provide services to public 47 34 7 6 7 0 0 81 12 40
2020 Provides services to public 32 44 8 12 4 0 0 76 16 25
2020 Does not provide services to public 61 32 5 2 0 0 0 93 2 40
2019 Provides services to public 37 26 14 14 6 0 3 64 21 35
2019 Does not provide services to public 43 38 5 12 2 0 0 81 14 40

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 30 7 12 5 4 1 74 18 180
2024 Does not provide services to public 46 29 6 9 5 3 1 79 15 370
2022 Provides services to public 45 32 7 7 3 3 3 83 10 180
2022 Does not provide services to public 51 29 8 5 2 3 2 84 8 410
2020 Provides services to public 43 31 7 7 7 1 4 79 14 205
2020 Does not provide services to public 45 30 9 4 3 4 5 83 8 430
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 34 180
2024 Does not provide services to public 37 46 370
2022 Provides services to public 23 59 180
2022 Does not provide services to public 24 59 410
2020 Provides services to public 28 50 205
2020 Does not provide services to public 25 54 430

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 75
2024 Does not provide services to public 37 63 130
2022 Provides services to public 41 59 40
2022 Does not provide services to public 37 63 100
2020 Provides services to public 39 61 60
2020 Does not provide services to public 41 59 110

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 9 20 15 39 1 8 19 59 75
2024 Does not provide services to public 11 8 13 20 43 2 5 20 67 130
2022 Provides services to public 8 13 13 18 42 1 4 23 63 40
2022 Does not provide services to public 10 17 13 20 32 0 8 29 57 100
2020 Provides services to public 5 19 15 20 33 2 5 26 57 60
2020 Does not provide services to public 13 21 13 13 32 1 7 37 49 105

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 2 18 13 8 54 0 5 21 65 75
2024 Does not provide services to public 5 9 11 16 55 1 4 15 74 130
2022 Provides services to public 2 10 8 25 48 3 4 13 78 40
2022 Does not provide services to public 4 17 10 17 46 3 3 22 67 100
2020 Provides services to public 5 4 9 23 56 2 2 9 82 60
2020 Does not provide services to public 3 16 9 11 58 1 3 19 71 110

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 9 10 5 6 8 28 53 47 180
2024 Does not provide services to public 40 11 9 5 10 4 20 53 47 370
2022 Provides services to public 44 15 7 1 5 5 23 180
2022 Does not provide services to public 43 15 10 5 5 1 20 410
2020 Provides services to public 48 14 10 5 3 3 17 205
2020 Does not provide services to public 46 17 9 6 5 2 15 430
2019 Provides services to public 50 13 13 6 11 0 8 210
2019 Does not provide services to public 38 21 14 7 10 1 10 365
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