2024 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 76 15 9 0 0 0 0 91 0 15
2022 Non-shift worker 53 39 6 0 2 0 0 92 2 125
2020 Shift worker 59 41 0 0 0 0 0 100 0 15
2020 Non-shift worker 60 33 3 3 1 0 0 93 4 130

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 49 36 8 8 0 0 0 85 8 15
2022 Non-shift worker 52 31 9 6 2 0 0 83 8 125
2020 Shift worker 59 23 0 18 0 0 0 82 18 15
2020 Non-shift worker 51 34 7 6 2 0 1 85 8 130

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 44 49 0 8 0 0 0 92 8 15
2022 Non-shift worker 39 46 8 5 1 0 1 86 6 125
2020 Shift worker 23 59 12 6 0 0 0 82 6 15
2020 Non-shift worker 38 37 11 7 3 0 4 78 10 130

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 57 27 17 0 0 0 0 83 0 15
2022 Non-shift worker 63 33 2 2 0 0 0 96 2 125
2020 Shift worker 59 35 6 0 0 0 0 94 0 15
2020 Non-shift worker 46 38 8 6 1 1 0 85 7 130

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 36 50 6 8 0 0 0 86 8 15
2022 Non-shift worker 50 36 7 5 1 0 1 86 6 125
2020 Shift worker 53 35 0 6 0 0 6 94 6 15
2020 Non-shift worker 60 27 5 5 2 0 1 88 8 130

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 29 48 15 0 8 0 0 77 8 15
2022 Non-shift worker 35 48 9 6 2 0 0 83 8 125
2020 Shift worker 23 41 29 0 6 0 0 65 6 15
2020 Non-shift worker 45 33 13 5 3 0 0 79 8 130

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 39 38 23 0 0 0 0 77 0 15
2022 Non-shift worker 40 38 10 12 2 0 0 77 13 125
2020 Shift worker 41 53 6 0 0 0 0 94 0 15
2020 Non-shift worker 40 39 11 8 2 0 0 79 11 130

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 53 34 6 8 0 0 0 86 8 15
2022 Non-shift worker 39 44 12 4 0 0 0 84 4 120
2020 Shift worker 37 50 12 0 0 0 0 88 0 15
2020 Non-shift worker 43 40 9 6 2 0 0 82 8 130

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 45 32 15 8 0 0 0 77 8 15
2022 Non-shift worker 42 47 8 3 0 0 0 89 3 120
2020 Shift worker 41 35 12 12 0 0 0 76 12 15
2020 Non-shift worker 55 38 3 5 0 0 0 92 5 130

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 45 25 23 0 8 0 0 70 8 15
2022 Non-shift worker 33 42 14 8 3 0 0 74 12 125
2020 Shift worker 31 50 12 6 0 0 0 81 6 15
2020 Non-shift worker 37 40 11 9 3 0 0 77 12 130

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 42 30 20 0 8 0 0 72 8 15
2022 Non-shift worker 41 49 5 2 3 1 0 91 4 125
2020 Shift worker 23 47 18 12 0 0 0 70 12 15
2020 Non-shift worker 51 36 10 3 0 0 0 87 3 130

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 13 63 9 7 8 0 0 76 15 15
2022 Non-shift worker 31 39 20 6 4 0 0 70 10 125
2020 Shift worker 23 41 24 12 0 0 0 65 12 15
2020 Non-shift worker 37 43 11 6 3 0 0 80 9 130

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 42 37 6 8 8 0 0 79 15 15
2022 Non-shift worker 29 40 16 11 3 0 1 70 13 125
2020 Shift worker 23 41 24 12 0 0 0 65 12 15
2020 Non-shift worker 48 31 11 7 4 0 0 79 11 130

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 42 45 6 0 8 0 0 86 8 15
2022 Non-shift worker 33 48 12 4 1 1 0 82 5 125
2020 Shift worker 29 65 6 0 0 0 0 94 0 15
2020 Non-shift worker 40 44 14 2 1 0 0 83 3 130

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 42 35 15 0 8 0 0 77 8 15
2022 Non-shift worker 33 52 10 2 3 0 0 85 5 120
2020 Shift worker 29 41 24 6 0 0 0 70 6 15
2020 Non-shift worker 46 37 11 5 2 0 0 82 7 130

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 39 26 27 7 0 0 0 66 7 15
2022 Non-shift worker 51 27 14 3 4 1 0 79 7 125
2020 Shift worker 41 47 6 6 0 0 0 88 6 15
2020 Non-shift worker 44 35 11 8 2 0 0 79 10 130

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 8 20 21 34 9 0 9 47 30 15
2022 Non-shift worker 4 17 40 29 10 0 0 39 21 125
2020 Shift worker 6 12 24 47 12 0 0 59 18 15
2020 Non-shift worker 3 24 35 25 12 0 2 38 27 130

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 29 8 55 0 9 0 0 9 36 15
2022 Non-shift worker 9 17 42 20 10 0 2 30 27 125
2020 Shift worker 35 0 35 12 18 0 0 29 35 15
2020 Non-shift worker 11 20 36 18 15 0 0 34 31 130

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 8 13 46 15 9 9 0 26 23 15
2022 Non-shift worker 4 11 30 31 24 0 1 55 15 120
2020 Shift worker 6 6 12 59 12 0 6 75 12 15
2020 Non-shift worker 4 9 32 38 17 0 0 55 13 130

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 6 30 21 8 27 0 9 38 39 15
2022 Non-shift worker 10 15 28 21 23 1 2 45 26 125
2020 Shift worker 6 12 23 23 18 6 12 50 22 15
2020 Non-shift worker 11 14 23 29 18 2 4 49 26 130

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 34 30 15 0 20 0 0 20 65 15
2022 Non-shift worker 16 22 21 23 12 3 2 37 40 125
2020 Shift worker 18 36 12 12 12 6 6 27 60 15
2020 Non-shift worker 16 16 28 21 16 2 1 38 33 130

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 13 14 24 38 0 11 0 43 30 15
2022 Non-shift worker 9 18 35 22 15 0 1 38 27 125
2020 Shift worker 6 30 29 23 6 0 6 31 38 15
2020 Non-shift worker 8 15 37 22 17 0 0 39 24 130

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 0 14 32 45 9 0 85 0 15
2022 Non-shift worker 0 4 20 31 44 1 0 76 4 125
2020 Shift worker 0 0 18 53 24 0 6 81 0 15
2020 Non-shift worker 1 4 14 41 40 1 0 81 5 130
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 19 24 20 17 0 15 6 54 21 15
2022 Non-shift worker 28 28 15 5 2 13 9 72 9 120
2020 Shift worker 12 18 18 12 0 24 18 50 20 15
2020 Non-shift worker 33 27 13 8 2 10 8 72 12 130

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 49 34 9 8 0 0 0 83 8 15
2022 Non-shift worker 56 33 7 3 2 0 0 88 5 120
2020 Shift worker 47 41 12 0 0 0 0 88 0 15
2020 Non-shift worker 64 23 3 8 2 1 0 88 9 130

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 55 45 0 0 0 0 0 100 0 15
2022 Non-shift worker 73 20 5 2 0 0 0 93 2 120
2020 Shift worker 65 29 6 0 0 0 0 94 0 15
2020 Non-shift worker 68 23 6 2 0 0 0 92 2 130

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 55 28 9 8 0 0 0 83 8 15
2022 Non-shift worker 50 33 11 3 1 2 0 85 4 120
2020 Shift worker 35 53 12 0 0 0 0 88 0 15
2020 Non-shift worker 56 33 6 3 1 1 0 90 4 130

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 28 28 16 15 6 6 0 60 23 15
2022 Non-shift worker 59 19 10 2 1 2 7 86 3 125

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 28 37 7 15 6 6 0 70 23 15
2022 Non-shift worker 57 20 10 3 0 2 7 86 3 125
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 63 22 8 8 0 0 0 85 8 15
2022 Non-shift worker 52 36 7 2 0 0 3 92 2 125
2020 Shift worker 65 18 6 12 0 0 0 82 12 15
2020 Non-shift worker 64 22 8 4 2 0 2 87 5 130

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 73 12 15 0 0 0 0 85 0 15
2022 Non-shift worker 51 36 8 3 1 1 0 88 4 125
2020 Shift worker 76 12 12 0 0 0 0 88 0 15
2020 Non-shift worker 57 26 5 8 2 0 2 85 11 130

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 57 27 9 8 0 0 0 83 8 15
2022 Non-shift worker 55 26 11 3 2 1 3 84 5 125
2020 Shift worker 65 18 18 0 0 0 0 82 0 15
2020 Non-shift worker 58 19 13 4 3 1 3 80 7 130

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 62 30 8 0 0 0 0 92 0 10
2022 Non-shift worker 56 33 5 5 1 0 1 90 5 125
2020 Shift worker 82 12 6 0 0 0 0 94 0 15
2020 Non-shift worker 58 30 3 4 4 0 2 89 8 130

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 77 6 17 0 0 0 0 83 0 15
2022 Non-shift worker 66 21 6 1 1 1 3 92 2 120

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 70 17 14 0 0 0 0 86 0 15
2022 Non-shift worker 59 29 6 4 0 1 0 89 5 125
2020 Shift worker 53 47 0 0 0 0 0 100 0 15
2020 Non-shift worker 64 25 4 5 1 0 1 90 6 130

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 100 0 0 0 0 0 0 100 0 15
2022 Non-shift worker 93 6 2 0 0 0 0 98 0 125
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 27 23 23 21 0 8 0 53 22 15
2022 Non-shift worker 42 34 11 6 2 5 1 81 8 125
2020 Shift worker 41 29 12 6 6 6 0 75 12 15
2020 Non-shift worker 39 35 13 7 3 4 0 76 10 130

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 34 29 9 13 15 0 0 63 28 15
2022 Non-shift worker 27 35 16 14 6 2 0 63 20 125
2020 Shift worker 36 23 35 0 6 0 0 59 6 15
2020 Non-shift worker 33 33 18 13 2 2 0 67 15 130

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 28 29 9 21 8 6 0 60 30 15
2022 Non-shift worker 18 36 16 19 7 3 0 56 27 125
2020 Shift worker 24 29 23 23 0 0 0 53 23 15
2020 Non-shift worker 26 34 19 12 7 2 0 61 19 130

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 42 21 9 6 22 0 0 63 28 15
2022 Non-shift worker 27 42 19 7 4 1 0 70 11 125
2020 Shift worker 12 59 23 0 6 0 0 71 6 15
2020 Non-shift worker 28 40 16 10 5 2 0 69 15 130

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 91 9 0 0 0 0 0 100 0 15
2022 Non-shift worker 82 14 2 0 0 1 1 98 0 120
2020 Shift worker 94 0 6 0 0 0 0 94 0 15
2020 Non-shift worker 83 15 2 0 0 1 0 98 0 130
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 46 38 8 8 0 0 0 84 8 10
2022 Non-shift worker 36 48 12 2 1 1 0 84 3 120
2020 Shift worker 29 41 18 12 0 0 0 71 12 15
2020 Non-shift worker 48 35 9 6 2 0 0 83 8 130

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 18 29 17 21 8 9 0 51 31 15
2022 Non-shift worker 16 49 23 8 2 2 0 67 10 120
2020 Shift worker 12 50 6 12 6 12 0 72 21 15
2020 Non-shift worker 25 39 14 14 3 5 0 67 18 130

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 6 38 35 13 7 0 0 44 21 15
2022 Non-shift worker 33 38 16 9 3 2 0 72 12 120
2020 Shift worker 18 53 18 6 0 6 0 75 6 15
2020 Non-shift worker 36 36 11 11 2 3 0 75 13 130

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 27 23 30 13 8 0 0 49 21 15
2022 Non-shift worker 25 40 23 7 2 2 0 66 10 120
2020 Shift worker 18 53 6 12 0 12 0 80 13 15
2020 Non-shift worker 33 41 14 11 1 1 0 75 11 130

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 11 30 23 28 0 8 0 45 30 15
2022 Non-shift worker 16 22 22 14 6 17 3 48 24 120
2020 Shift worker 12 35 35 0 0 18 0 57 0 15
2020 Non-shift worker 17 28 21 11 4 15 5 56 18 130

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 28 21 24 20 8 0 0 49 27 15
2022 Non-shift worker 23 41 18 12 3 2 2 66 16 120
2020 Shift worker 24 35 29 6 0 6 0 63 6 15
2020 Non-shift worker 33 36 13 14 3 1 0 70 17 130

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 29 28 36 0 8 0 0 15
2022 Non-shift worker 47 22 9 10 6 1 5 120
2020 Shift worker 59 12 24 0 0 0 6 15
2020 Non-shift worker 62 16 11 5 2 0 5 130

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 74 0 20 0 0 6 0 15
2022 Non-shift worker 79 8 2 3 2 3 3 120
2020 Shift worker 77 12 6 0 0 0 6 15
2020 Non-shift worker 85 4 5 1 2 2 3 130

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 21 28 14 23 15 0 25 43 15
2022 Non-shift worker 7 24 17 20 22 5 5 34 47 120
2020 Shift worker 18 23 12 41 6 0 0 41 47 15
2020 Non-shift worker 11 23 17 25 15 2 7 38 44 130

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 24 47 15 0 8 6 0 76 8 15
2022 Non-shift worker 19 47 21 8 3 2 0 68 11 120
2020 Shift worker 37 37 19 0 0 6 0 80 0 15
2020 Non-shift worker 34 41 14 8 3 0 0 76 11 130

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 37 41 7 7 8 0 0 78 15 15
2022 Non-shift worker 37 40 13 5 2 3 0 80 7 120
2020 Shift worker 29 71 0 0 0 0 0 100 0 15
2020 Non-shift worker 39 44 10 5 2 1 0 83 7 130

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 24 41 14 6 0 15 0 77 7 15
2022 Non-shift worker 23 37 14 11 1 14 0 70 14 120
2020 Shift worker 30 41 12 12 0 6 0 75 12 15
2020 Non-shift worker 37 33 15 8 2 5 0 73 11 130

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 9 24 11 28 14 14 0 38 49 15
2022 Non-shift worker 21 10 23 13 4 27 1 44 25 120
2020 Shift worker 29 18 12 29 0 12 0 53 33 15
2020 Non-shift worker 18 28 24 14 3 11 2 54 19 130

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 28 59 0 0 14 0 0 86 14 15
2022 Non-shift worker 48 30 9 2 0 2 8 88 3 120
2020 Shift worker 35 47 12 6 0 0 0 82 6 15
2020 Non-shift worker 44 36 9 5 1 4 2 85 6 130

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 0 14 13 52 0 21 83 0 15
2022 Non-shift worker 1 1 6 3 46 6 38 87 3 120

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 17 18 0 22 44 0 29 40 15
2022 Non-shift worker 5 9 20 3 2 54 7 37 14 120

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 57 19 9 15 0 0 0 76 15 15
2022 Non-shift worker 59 31 7 2 1 0 0 90 2 120
2020 Shift worker 65 35 0 0 0 0 0 100 0 15
2020 Non-shift worker 61 30 5 3 1 0 0 91 4 130

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 49 15 15 13 8 0 0 64 21 15
2022 Non-shift worker 40 33 16 7 3 1 0 74 11 120
2020 Shift worker 41 53 6 0 0 0 0 94 0 15
2020 Non-shift worker 54 30 8 5 3 0 0 84 8 130

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 49 8 23 21 0 0 0 57 21 15
2022 Non-shift worker 39 38 13 6 3 1 0 77 9 120
2020 Shift worker 38 56 6 0 0 0 0 94 0 15
2020 Non-shift worker 51 32 7 8 2 0 0 83 10 130
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 49 21 23 8 0 0 0 70 8 15
2022 Non-shift worker 42 22 16 12 5 2 0 66 17 120
2020 Shift worker 35 29 18 12 6 0 0 64 18 15
2020 Non-shift worker 41 26 16 7 7 2 2 69 14 130

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Shift worker 21 23 56 15
2022 Non-shift worker 46 26 28 120
2020 Shift worker 24 35 41 15
2020 Non-shift worker 30 36 33 130

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2022 Non-shift worker 9 11 53 2 15 10 55
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 9 91 120

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 65 35 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 17 83 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 10

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 74 26 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 26 74 10

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 10

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 38 62 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 37 63 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 37 63 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 28 72 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 28 72 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 56 44 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 37 63 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 25 75 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 17 6 6 0 51 20 58 20 15
2022 Non-shift worker 7 12 11 4 1 57 8 54 13 120
2020 Shift worker 6 18 6 6 0 47 18 67 17 15
2020 Non-shift worker 12 11 17 1 2 51 6 54 5 130

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Non-shift worker 22 37 17 9 0 13 3 69 11 120
2020 Shift worker 12 36 29 6 0 18 0 57 7 15
2020 Non-shift worker 27 37 15 5 2 14 0 74 8 130
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 120

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 8 9 6 6 62 9 26 42 15
2022 Non-shift worker 11 11 17 3 0 52 6 52 8 120
2020 Shift worker 6 18 12 6 0 59 0 57 14 15
2020 Non-shift worker 14 8 14 1 0 57 6 60 2 130

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Non-shift worker 23 32 14 7 2 21 2 71 11 120
2020 Shift worker 12 36 29 12 0 12 0 54 13 15
2020 Non-shift worker 29 30 17 5 2 17 0 72 7 130
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 83 9 8 0 0 0 0 15
2022 Non-shift worker 70 15 9 1 2 0 2 120
2020 Shift worker 41 24 35 0 0 0 0 15
2020 Non-shift worker 59 21 12 2 5 1 1 130

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 15 9 26 22 27 0 0 15
2022 Non-shift worker 16 30 31 13 10 0 0 120
2020 Shift worker 29 24 18 12 18 0 0 15
2020 Non-shift worker 20 28 24 17 10 0 2 130

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 9 23 41 8 20 0 0 15
2022 Non-shift worker 21 45 17 11 7 0 0 120
2020 Shift worker 29 30 12 12 12 0 6 15
2020 Non-shift worker 28 37 18 11 4 0 2 130

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 9 20 15 30 20 6 0 15
2022 Non-shift worker 21 18 27 14 18 0 1 120
2020 Shift worker 29 24 12 23 6 0 6 15
2020 Non-shift worker 24 24 24 13 15 1 0 130

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 39 41 0 0 13 0 6 15
2022 Non-shift worker 50 29 8 6 2 0 6 120
2020 Shift worker 53 30 12 0 6 0 0 15
2020 Non-shift worker 48 32 8 6 2 1 4 130

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 21 31 0 34 14 0 0 15
2022 Non-shift worker 32 31 19 6 11 0 1 120
2020 Shift worker 29 47 6 0 18 0 0 15
2020 Non-shift worker 40 28 16 8 7 1 1 130

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 24 28 21 7 14 6 0 15
2022 Non-shift worker 31 33 15 12 6 1 2 120
2020 Shift worker 23 30 18 23 0 0 6 15
2020 Non-shift worker 39 27 21 8 3 0 2 130

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 24 20 8 28 14 0 6 15
2022 Non-shift worker 26 37 23 7 6 0 1 120
2020 Shift worker 29 29 24 6 6 0 6 15
2020 Non-shift worker 34 29 23 8 4 0 2 130

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 17 39 11 13 14 0 6 15
2022 Non-shift worker 38 26 18 12 5 0 1 120
2020 Shift worker 41 29 24 6 0 0 0 15
2020 Non-shift worker 39 33 12 11 4 0 2 130

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 43 31 6 0 14 0 6 15
2022 Non-shift worker 46 29 15 5 6 0 0 120
2020 Shift worker 47 35 12 0 0 0 6 15
2020 Non-shift worker 50 27 12 5 3 0 2 130

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 54 26 0 0 14 0 6 15
2022 Non-shift worker 48 22 14 11 3 0 2 120
2020 Shift worker 18 29 18 24 12 0 0 15
2020 Non-shift worker 36 34 19 3 6 0 2 130

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 17 37 26 0 14 0 6 15
2022 Non-shift worker 41 24 21 10 4 0 0 120
2020 Shift worker 35 24 12 24 0 0 6 15
2020 Non-shift worker 35 31 23 5 4 0 2 130

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 35 16 15 0 20 0 14 15
2022 Non-shift worker 50 23 8 7 11 0 1 120
2020 Shift worker 31 13 37 13 0 0 6 15
2020 Non-shift worker 60 21 11 2 2 0 2 130

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 64 30 0 0 0 0 6 15
2022 Non-shift worker 68 21 9 1 1 0 0 120
2020 Shift worker 59 18 12 12 0 0 0 15
2020 Non-shift worker 63 23 10 2 1 0 2 130

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 58 30 6 0 0 0 6 15
2022 Non-shift worker 82 4 4 5 0 2 3 120
2020 Shift worker 88 6 6 0 0 0 0 15
2020 Non-shift worker 85 8 5 1 0 0 2 130

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 64 23 0 8 0 0 6 15
2022 Non-shift worker 76 14 5 1 2 0 2 120
2020 Shift worker 71 6 12 12 0 0 0 15
2020 Non-shift worker 68 20 8 1 0 0 3 130

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 65 15 0 6 7 0 6 15
2022 Non-shift worker 67 13 9 4 4 2 2 120
2020 Shift worker 71 18 6 6 0 0 0 15
2020 Non-shift worker 69 12 10 2 3 0 4 130

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 77 9 7 0 0 0 6 15
2022 Non-shift worker 67 8 7 1 1 0 16 120
2020 Shift worker 65 18 0 0 0 0 18 15
2020 Non-shift worker 67 11 6 2 1 0 14 130

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 77 9 7 0 0 0 6 15
2022 Non-shift worker 79 13 4 1 0 0 2 120
2020 Shift worker 71 18 6 0 6 0 0 15
2020 Non-shift worker 75 18 4 2 0 0 2 130

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 61 24 9 0 0 0 6 15
2022 Non-shift worker 80 10 3 2 1 1 3 120
2020 Shift worker 41 29 6 18 6 0 0 15
2020 Non-shift worker 78 9 2 4 3 1 3 130

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 36 26 26 0 6 0 6 15
2022 Non-shift worker 56 26 10 3 5 0 0 120
2020 Shift worker 35 29 0 18 12 0 6 15
2020 Non-shift worker 53 27 11 5 2 1 2 130

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 0 24 50 12 8 0 6 26 21 15
2022 Non-shift worker 10 32 41 12 5 0 0 42 17 120
2020 Shift worker 18 35 29 12 6 0 0 53 18 15
2020 Non-shift worker 20 37 27 12 3 0 0 58 15 130

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 14 6 50 15 9 0 6 26 21 15
2022 Non-shift worker 5 16 40 26 13 0 0 38 22 120
2020 Shift worker 23 18 35 18 6 0 0 24 41 15
2020 Non-shift worker 7 16 33 28 17 0 0 45 23 130

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 19 32 6 28 0 15 0 59 33 15
2022 Non-shift worker 20 44 20 9 4 4 0 66 13 120
2020 Shift worker 35 35 12 12 6 0 0 71 18 15
2020 Non-shift worker 43 34 14 5 3 0 1 78 8 130

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Shift worker 6 8 40 34 11 15
2022 Non-shift worker 12 26 39 22 2 120

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 71 20 9 0 0 0 0 91 0 15
2022 Non-shift worker 53 29 11 5 0 1 1 84 5 120
2020 Shift worker 59 29 6 0 0 0 6 94 0 15
2020 Non-shift worker 53 29 7 5 4 1 2 84 9 130

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 65 20 9 0 0 0 6 90 0 15
2022 Non-shift worker 44 33 10 10 4 0 0 76 14 120
2020 Shift worker 47 41 6 6 0 0 0 88 6 15
2020 Non-shift worker 45 30 9 8 5 1 2 77 14 130

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 71 20 9 0 0 0 0 91 0 15
2022 Non-shift worker 51 33 8 5 2 2 0 85 7 120
2020 Shift worker 53 41 0 6 0 0 0 94 6 15
2020 Non-shift worker 55 34 3 5 2 1 1 91 6 130

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 27 39 6 28 0 0 0 66 28 15
2022 Non-shift worker 30 46 13 6 3 1 1 77 9 120
2020 Shift worker 35 35 18 6 6 0 0 71 12 15
2020 Non-shift worker 41 37 12 5 4 0 1 79 9 130

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Non-shift worker 25 51 10 13 0 2 0 77 13 50
2019 Non-shift worker 29 42 16 7 3 3 0 74 10 40
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 13 87 15
2022 Non-shift worker 12 88 120
2020 Shift worker 18 82 15
2020 Non-shift worker 16 84 130

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 55 45 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 63 37 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 65 23 6 6 0 0 0 88 6 15
2022 Non-shift worker 41 35 7 8 2 4 4 82 10 120
2020 Shift worker 65 35 0 0 0 0 0 100 0 15
2020 Non-shift worker 55 32 4 4 2 1 3 91 5 130
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 8 92 15
2022 Non-shift worker 9 79 120
2020 Shift worker 12 76 15
2020 Non-shift worker 17 67 130

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 100 0 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Non-shift worker 54 46 0 0 0 0 0 100 0 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Non-shift worker 0 37 18 0 20 0 26 50 26 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Shift worker 31 25 8 0 0 8 29 15
2022 Non-shift worker 43 17 7 3 4 2 24 120
2020 Shift worker 47 18 0 0 6 0 29 15
2020 Non-shift worker 47 16 13 5 8 1 11 130
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