2024 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 44 0 5 2 0 0 93 7 45
2024 Non-shift worker 42 43 5 8 3 0 0 85 10 685
2022 Shift worker 81 12 3 3 0 0 0 94 3 30
2022 Non-shift worker 61 34 2 2 0 0 0 95 2 595
2020 Shift worker 51 31 8 8 2 0 0 82 10 40
2020 Non-shift worker 47 42 4 5 3 0 0 89 7 575

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 32 5 3 0 0 0 92 3 45
2024 Non-shift worker 67 20 6 5 2 0 0 87 7 685

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 34 2 5 0 0 0 93 5 45
2024 Non-shift worker 58 23 8 8 3 0 0 81 10 685

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 33 13 4 4 0 7 78 8 45
2024 Non-shift worker 35 31 10 13 9 0 2 67 23 685
2022 Shift worker 77 19 4 0 0 0 0 96 0 30
2022 Non-shift worker 64 28 5 2 1 0 1 92 3 595
2020 Shift worker 39 33 12 5 8 0 2 74 13 40
2020 Non-shift worker 40 40 9 7 3 0 1 81 10 575
2019 Shift worker 64 17 4 12 2 0 1 82 14 50
2019 Non-shift worker 52 29 7 7 5 0 0 81 12 460

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 39 9 5 0 0 0 86 5 45
2024 Non-shift worker 40 37 11 7 5 0 0 77 12 685
2022 Shift worker 72 25 0 3 0 0 0 97 3 35
2022 Non-shift worker 46 38 8 5 2 0 0 84 8 595
2020 Shift worker 57 22 10 8 2 0 0 79 10 40
2020 Non-shift worker 42 39 11 5 2 0 0 81 7 570
2019 Shift worker 40 39 13 4 0 0 3 82 4 50
2019 Non-shift worker 44 36 10 7 2 0 1 80 10 455

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 29 9 3 0 0 5 87 3 45
2024 Non-shift worker 47 35 10 4 4 0 0 82 8 685
2022 Shift worker 83 14 3 0 0 0 0 97 0 35
2022 Non-shift worker 66 26 4 2 1 0 1 93 2 595
2020 Shift worker 57 21 18 2 2 0 0 77 4 40
2020 Non-shift worker 46 38 9 5 2 0 1 84 7 570
2019 Shift worker 68 19 11 0 2 0 0 87 2 50
2019 Non-shift worker 54 34 5 3 3 0 0 89 6 455

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 23 4 5 2 0 5 89 7 45
2024 Non-shift worker 48 28 10 7 5 0 1 77 12 685
2022 Shift worker 74 19 7 0 0 0 0 93 0 35
2022 Non-shift worker 64 23 6 4 3 0 1 87 7 595
2020 Shift worker 44 31 10 8 8 0 0 75 16 40
2020 Non-shift worker 51 31 10 4 3 1 0 83 7 575
2019 Shift worker 58 12 15 7 2 2 3 75 9 50
2019 Non-shift worker 51 28 10 5 5 1 0 80 10 455

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 26 10 5 0 0 0 85 5 45
2024 Non-shift worker 36 41 12 7 4 0 0 77 11 685
2022 Shift worker 50 33 11 2 4 0 0 83 6 35
2022 Non-shift worker 48 35 9 5 2 0 0 84 7 595
2020 Shift worker 42 34 8 8 8 0 0 77 16 40
2020 Non-shift worker 45 39 11 3 2 0 0 84 5 575
2019 Shift worker 41 30 15 8 5 0 0 72 13 50
2019 Non-shift worker 47 33 10 6 4 0 0 81 10 455

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 31 14 8 0 0 0 77 8 45
2024 Non-shift worker 39 34 15 7 5 0 0 73 12 685
2022 Shift worker 55 30 9 2 4 0 0 86 6 35
2022 Non-shift worker 49 33 10 5 3 0 0 82 8 595
2020 Shift worker 41 30 16 5 8 0 0 71 13 40
2020 Non-shift worker 44 35 14 5 2 0 0 80 7 575
2019 Shift worker 47 29 13 3 6 0 1 78 9 50
2019 Non-shift worker 39 39 9 8 4 0 0 78 13 455

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 36 12 2 0 0 0 86 2 45
2024 Non-shift worker 42 39 8 8 2 0 0 81 10 685
2022 Shift worker 75 16 3 6 0 0 0 91 6 35
2022 Non-shift worker 47 39 7 6 1 0 0 86 7 595
2020 Shift worker 43 30 16 8 3 0 0 73 11 40
2020 Non-shift worker 40 44 10 4 2 0 0 84 6 570
2019 Shift worker 42 34 14 5 4 0 0 76 9 50
2019 Non-shift worker 38 40 8 10 3 0 0 79 13 455

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 24 9 2 0 0 0 89 2 45
2024 Non-shift worker 57 32 5 4 1 0 0 90 5 680
2022 Shift worker 67 28 3 2 0 0 0 95 2 35
2022 Non-shift worker 64 31 3 2 0 0 0 94 2 595
2020 Shift worker 64 26 8 0 3 0 0 89 3 40
2020 Non-shift worker 60 31 6 2 1 0 0 91 3 570
2019 Shift worker 58 31 9 0 2 0 0 89 2 50
2019 Non-shift worker 59 30 5 5 1 0 0 89 5 455

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 35 17 7 0 0 0 76 7 45
2024 Non-shift worker 40 38 11 6 5 0 0 78 11 685
2022 Shift worker 53 32 9 2 4 0 0 85 6 35
2022 Non-shift worker 47 37 8 6 2 0 0 84 7 595
2020 Shift worker 39 30 18 5 8 0 0 69 13 40
2020 Non-shift worker 46 35 11 5 3 0 0 81 8 575
2019 Shift worker 47 23 21 9 0 0 0 70 9 50
2019 Non-shift worker 43 35 10 6 5 0 0 78 12 455

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 29 8 3 0 0 0 89 3 45
2024 Non-shift worker 51 35 10 3 2 0 0 85 5 685
2022 Shift worker 49 40 11 0 0 0 0 89 0 35
2022 Non-shift worker 60 28 9 2 0 0 0 89 3 595
2020 Shift worker 55 26 12 3 3 0 3 83 5 40
2020 Non-shift worker 56 31 10 1 1 0 0 88 2 570
2019 Shift worker 53 22 19 3 2 0 0 75 6 50
2019 Non-shift worker 60 30 7 2 1 0 0 90 3 455

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 41 20 7 0 0 0 73 7 45
2024 Non-shift worker 35 38 14 8 4 0 0 73 13 685
2022 Shift worker 46 36 12 2 4 0 0 82 6 30
2022 Non-shift worker 45 37 11 5 3 0 0 82 7 595
2020 Shift worker 33 33 13 5 11 3 3 70 17 40
2020 Non-shift worker 42 39 11 5 2 0 1 82 7 570
2019 Shift worker 42 25 11 16 4 2 0 69 20 50
2019 Non-shift worker 41 37 8 9 5 0 0 78 14 455

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 31 28 3 0 0 0 69 3 45
2024 Non-shift worker 42 34 11 8 4 0 0 77 12 685
2022 Shift worker 60 25 11 0 4 0 0 85 4 35
2022 Non-shift worker 50 32 10 5 2 0 0 82 8 595
2020 Shift worker 38 30 21 5 5 0 0 69 11 40
2020 Non-shift worker 43 37 12 5 2 0 0 81 7 570
2019 Shift worker 42 22 14 13 8 0 0 65 21 50
2019 Non-shift worker 44 30 12 8 5 0 0 75 13 455

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 44 9 3 0 0 0 89 3 45
2024 Non-shift worker 41 38 12 6 3 0 0 80 8 685
2022 Shift worker 62 27 6 6 0 0 0 88 6 35
2022 Non-shift worker 50 34 9 5 2 0 0 84 6 595
2020 Shift worker 52 25 16 5 3 0 0 76 8 40
2020 Non-shift worker 45 41 9 4 2 0 0 86 6 570
2019 Shift worker 55 21 14 8 0 2 0 78 8 50
2019 Non-shift worker 44 36 11 6 3 0 0 80 9 450

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 27 8 6 0 0 0 86 6 45
2024 Non-shift worker 42 39 12 4 3 0 0 82 7 685
2022 Shift worker 69 16 9 6 0 0 0 85 6 30
2022 Non-shift worker 51 36 8 4 2 0 0 87 6 595
2020 Shift worker 57 28 10 3 3 0 0 85 5 40
2020 Non-shift worker 51 36 9 3 1 0 0 87 4 575
2019 Shift worker 45 32 19 2 2 0 0 77 4 50
2019 Non-shift worker 51 32 10 4 2 0 0 84 6 455

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 17 12 5 0 0 2 83 6 45
2024 Non-shift worker 52 32 8 5 2 0 0 84 7 685
2022 Shift worker 67 21 10 2 0 0 0 87 2 35
2022 Non-shift worker 52 30 10 5 3 0 0 82 8 595
2020 Shift worker 48 28 18 5 0 0 0 77 5 40
2020 Non-shift worker 42 31 15 7 4 0 0 73 11 570
2019 Shift worker 60 15 19 5 0 0 0 75 5 50
2019 Non-shift worker 43 33 15 6 4 0 1 76 9 455

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 22 19 28 17 2 10 51 28 45
2024 Non-shift worker 7 23 36 19 11 1 3 31 31 685
2022 Shift worker 7 17 32 16 20 3 6 39 26 35
2022 Non-shift worker 5 19 38 20 14 0 3 36 25 595
2020 Shift worker 13 24 21 23 16 0 3 39 39 40
2020 Non-shift worker 7 23 36 22 9 1 2 32 31 575
2019 Shift worker 7 23 32 16 19 2 1 36 31 50
2019 Non-shift worker 9 18 34 26 12 0 2 38 27 455

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 16 25 31 10 2 11 47 25 45
2024 Non-shift worker 12 22 31 19 11 2 3 31 36 680
2022 Shift worker 9 19 20 16 27 6 3 47 31 35
2022 Non-shift worker 12 23 30 18 12 1 3 32 37 595
2020 Shift worker 5 11 22 35 17 10 0 58 18 40
2020 Non-shift worker 8 16 33 25 14 4 1 41 24 570
2019 Shift worker 11 7 37 18 20 3 3 42 19 50
2019 Non-shift worker 9 19 32 23 12 2 3 37 29 450

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 4 24 24 32 0 16 67 5 45
2024 Non-shift worker 4 10 28 30 24 1 3 56 15 685
2022 Shift worker 0 8 18 17 48 6 3 72 8 35
2022 Non-shift worker 4 11 27 31 24 1 3 57 15 595
2020 Shift worker 10 9 13 37 23 3 5 65 21 40
2020 Non-shift worker 5 14 24 34 20 1 1 56 19 570
2019 Shift worker 2 11 25 22 36 3 1 60 13 50
2019 Non-shift worker 5 10 31 32 19 0 2 52 16 455

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 11 11 27 28 5 19 71 14 45
2024 Non-shift worker 6 13 26 22 25 2 6 51 21 685
2022 Shift worker 3 4 11 16 51 3 11 78 9 35
2022 Non-shift worker 8 15 25 25 21 1 5 49 25 595
2020 Shift worker 3 13 20 23 30 5 5 60 17 40
2020 Non-shift worker 8 16 24 26 22 3 2 50 24 570
2019 Shift worker 0 16 16 20 41 4 3 66 17 50
2019 Non-shift worker 7 13 27 26 23 2 3 51 21 455

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 5 14 16 33 12 18 70 10 45
2024 Non-shift worker 5 12 23 25 26 4 5 56 19 685
2022 Shift worker 3 13 14 15 38 9 8 64 19 35
2022 Non-shift worker 11 16 25 19 21 3 5 43 30 595
2020 Shift worker 13 11 13 15 30 13 5 55 29 40
2020 Non-shift worker 5 13 24 29 23 4 2 55 19 565
2019 Shift worker 7 12 28 13 27 7 7 46 21 50
2019 Non-shift worker 12 23 20 20 19 3 3 41 37 455

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 10 24 20 26 7 12 56 14 45
2024 Non-shift worker 8 16 33 19 18 2 3 39 26 685
2022 Shift worker 2 11 22 17 26 7 15 56 17 35
2022 Non-shift worker 7 16 35 21 16 1 4 39 24 595
2020 Shift worker 3 8 18 23 33 10 5 66 12 40
2020 Non-shift worker 6 11 31 29 18 3 1 49 18 575
2019 Shift worker 4 11 35 17 24 5 3 45 16 50
2019 Non-shift worker 9 13 33 25 14 3 2 42 23 455

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 5 26 31 15 0 21 58 9 45
2024 Non-shift worker 4 11 34 25 22 1 3 49 16 685
2022 Shift worker 0 3 20 31 33 3 9 74 4 35
2022 Non-shift worker 2 5 26 33 30 1 3 66 7 595
2020 Shift worker 3 7 30 23 34 0 3 59 10 40
2020 Non-shift worker 3 12 32 32 19 1 2 52 15 575
2019 Shift worker 1 6 39 17 31 3 3 52 7 50
2019 Non-shift worker 3 7 26 35 25 2 2 62 11 455
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 29 9 0 2 9 14 85 3 45
2024 Non-shift worker 31 32 15 5 5 6 6 72 12 685
2022 Shift worker 53 14 13 8 2 0 10 74 12 35
2022 Non-shift worker 39 29 11 5 3 5 8 79 8 595
2020 Shift worker 34 31 5 5 5 14 5 80 13 40
2020 Non-shift worker 38 32 13 5 2 7 3 78 8 575
2019 Shift worker 52 15 15 5 3 2 8 74 9 50
2019 Non-shift worker 34 32 14 6 6 4 3 72 13 455

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 20 12 2 0 3 0 85 2 45
2024 Non-shift worker 57 25 8 5 3 1 1 83 9 685
2022 Shift worker 58 27 6 6 4 0 0 85 9 35
2022 Non-shift worker 63 27 4 4 2 0 0 90 6 595
2020 Shift worker 62 22 3 11 0 0 3 86 11 40
2020 Non-shift worker 60 26 7 5 2 0 0 86 7 575
2019 Shift worker 65 16 12 0 7 0 0 81 7 50
2019 Non-shift worker 54 26 9 5 5 1 0 81 11 455

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 19 9 0 0 0 0 91 0 45
2024 Non-shift worker 62 28 6 2 2 0 0 90 4 685
2022 Shift worker 67 24 6 3 0 0 0 91 3 35
2022 Non-shift worker 70 24 2 3 1 0 0 94 4 595
2020 Shift worker 76 18 3 0 3 0 0 95 3 40
2020 Non-shift worker 68 26 3 2 1 0 0 94 3 575
2019 Shift worker 70 17 3 7 2 0 0 88 9 50
2019 Non-shift worker 56 28 6 5 5 0 0 85 9 455

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 27 12 0 0 6 0 88 0 45
2024 Non-shift worker 51 33 7 4 3 1 1 86 7 685
2022 Shift worker 58 33 5 0 4 0 0 92 4 35
2022 Non-shift worker 58 32 6 2 1 0 0 91 3 595
2020 Shift worker 62 10 13 5 5 3 2 76 11 40
2020 Non-shift worker 56 32 8 2 1 1 0 88 3 570
2019 Shift worker 58 23 9 5 0 5 0 85 5 50
2019 Non-shift worker 50 33 9 6 2 1 0 83 8 455

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 11 12 12 5 16 12 60 23 45
2024 Non-shift worker 42 25 10 6 4 7 7 77 11 685
2022 Shift worker 62 13 8 6 3 3 4 81 10 35
2022 Non-shift worker 50 24 9 3 2 5 6 84 5 595

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 18 7 12 5 14 12 67 23 45
2024 Non-shift worker 42 23 11 6 4 7 7 76 11 685
2022 Shift worker 62 13 8 6 3 3 4 81 10 35
2022 Non-shift worker 50 25 9 3 2 5 6 85 5 595
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 38 7 10 0 3 11 80 12 45
2024 Non-shift worker 48 26 13 3 3 2 4 79 7 685
2022 Shift worker 47 34 9 0 0 4 6 90 0 35
2022 Non-shift worker 55 26 8 3 2 1 4 86 5 595
2020 Shift worker 40 29 16 3 0 3 10 79 3 40
2020 Non-shift worker 57 21 12 3 2 1 4 82 5 575
2019 Shift worker 49 19 17 4 0 2 9 76 4 50
2019 Non-shift worker 54 25 12 3 2 2 3 82 5 460

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 28 12 5 2 0 1 81 7 45
2024 Non-shift worker 51 27 11 7 4 1 0 79 10 685
2022 Shift worker 59 32 3 2 4 0 0 91 6 35
2022 Non-shift worker 54 32 7 5 2 0 1 86 7 595
2020 Shift worker 53 28 16 0 3 0 0 81 3 40
2020 Non-shift worker 52 29 11 4 1 0 1 83 6 570
2019 Shift worker 52 29 11 3 4 0 0 82 7 50
2019 Non-shift worker 48 32 11 5 3 0 0 80 9 455

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 30 6 2 0 3 3 91 2 45
2024 Non-shift worker 54 22 11 3 4 3 2 80 8 685
2022 Shift worker 64 20 13 2 0 0 0 85 2 35
2022 Non-shift worker 59 24 6 4 3 1 2 86 7 595
2020 Shift worker 52 30 11 3 3 2 0 84 5 40
2020 Non-shift worker 57 24 12 3 2 1 1 82 5 575

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 36 2 0 0 0 1 98 0 45
2024 Non-shift worker 53 30 8 5 4 1 0 84 9 685
2022 Shift worker 77 11 3 6 4 0 0 88 9 35
2022 Non-shift worker 61 28 6 4 2 0 0 89 5 595
2020 Shift worker 59 25 11 0 3 3 0 86 3 40
2020 Non-shift worker 59 26 9 4 1 0 1 86 5 575
2019 Shift worker 58 25 6 5 0 0 5 88 6 50
2019 Non-shift worker 53 27 11 5 4 1 0 80 9 455

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 9 3 2 8 0 8 86 11 45
2024 Non-shift worker 68 18 4 2 3 2 4 91 5 685
2022 Shift worker 78 11 0 0 4 0 7 96 4 35
2022 Non-shift worker 70 20 4 2 1 1 3 93 2 595

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 27 12 0 0 0 1 87 0 45
2024 Non-shift worker 57 24 10 5 3 0 0 81 9 685
2022 Shift worker 66 25 0 6 4 0 0 91 9 35
2022 Non-shift worker 64 24 6 3 2 0 1 89 5 595
2020 Shift worker 61 18 16 3 3 0 0 79 5 40
2020 Non-shift worker 61 26 7 4 1 0 0 88 5 575
2019 Shift worker 51 30 10 6 3 0 0 81 9 50
2019 Non-shift worker 57 25 8 8 3 0 0 82 11 455

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 12 9 0 0 0 1 90 0 45
2024 Non-shift worker 84 10 2 2 1 0 1 95 3 685
2022 Shift worker 87 5 4 3 2 0 0 91 5 35
2022 Non-shift worker 87 8 3 1 1 0 0 95 2 595
2019 Shift worker 69 20 0 11 0 0 0 89 11 50
2019 Non-shift worker 83 10 2 3 2 0 1 94 4 455
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 32 0 0 0 7 0 100 0 45
2024 Non-shift worker 46 29 12 4 3 7 0 80 7 685
2022 Shift worker 74 16 3 2 0 4 0 95 2 35
2022 Non-shift worker 53 31 6 3 2 6 0 89 5 595
2020 Shift worker 54 18 10 3 8 8 0 78 12 40
2020 Non-shift worker 52 30 9 3 2 5 0 86 4 575
2019 Shift worker 57 25 4 3 3 5 2 88 7 50
2019 Non-shift worker 47 30 9 6 6 3 0 79 12 460

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 28 12 5 0 4 0 83 5 45
2024 Non-shift worker 41 32 12 8 4 3 0 75 13 685
2022 Shift worker 62 29 6 2 0 0 0 92 2 35
2022 Non-shift worker 46 33 11 5 2 3 0 81 7 595
2020 Shift worker 52 20 12 5 8 0 3 74 14 40
2020 Non-shift worker 51 30 11 4 2 2 0 83 6 575
2019 Shift worker 53 24 13 2 3 2 2 80 6 50
2019 Non-shift worker 46 31 8 8 5 2 0 78 13 460

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 32 11 7 2 6 0 78 10 45
2024 Non-shift worker 28 33 17 11 5 5 0 64 17 685
2022 Shift worker 47 39 9 2 0 3 0 88 2 35
2022 Non-shift worker 38 32 13 9 4 3 0 73 13 595
2020 Shift worker 51 15 18 5 8 3 0 68 14 40
2020 Non-shift worker 37 35 15 5 3 5 0 76 9 575
2019 Shift worker 45 31 9 3 5 7 0 81 9 50
2019 Non-shift worker 34 33 14 8 7 3 0 70 15 460

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 34 11 5 0 2 0 85 5 45
2024 Non-shift worker 28 35 16 12 7 3 0 65 19 685
2022 Shift worker 62 20 12 2 4 0 0 82 6 35
2022 Non-shift worker 36 38 10 10 4 2 0 75 14 595
2020 Shift worker 53 18 16 0 11 3 0 73 11 40
2020 Non-shift worker 31 40 14 10 2 3 0 74 12 575
2019 Shift worker 51 24 13 3 3 5 0 79 7 50
2019 Non-shift worker 30 34 14 12 7 3 0 67 19 455

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 17 10 3 0 5 0 87 3 45
2024 Non-shift worker 64 26 6 2 0 2 0 92 2 685
2022 Shift worker 62 30 8 0 0 0 0 92 0 35
2022 Non-shift worker 68 23 5 1 0 2 0 93 2 595
2020 Shift worker 57 19 16 3 3 3 0 78 5 40
2020 Non-shift worker 67 21 8 2 1 1 0 89 3 575
2019 Shift worker 66 24 8 0 0 2 0 91 0 50
2019 Non-shift worker 66 23 6 2 1 2 0 91 3 460
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 38 3 3 0 0 0 94 3 45
2024 Non-shift worker 38 43 11 5 1 1 0 83 6 685
2022 Shift worker 67 18 10 2 0 3 0 88 2 35
2022 Non-shift worker 41 45 10 3 1 1 0 86 4 595
2020 Shift worker 56 33 5 0 5 0 0 89 5 40
2020 Non-shift worker 42 43 9 3 1 1 0 86 4 575
2019 Shift worker 58 22 11 2 3 2 2 83 6 50
2019 Non-shift worker 43 43 8 3 2 0 0 87 6 455

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 40 21 6 0 2 0 72 6 45
2024 Non-shift worker 20 36 17 16 7 3 0 58 24 685
2022 Shift worker 53 25 17 2 0 4 0 80 2 35
2022 Non-shift worker 29 41 14 11 4 1 0 71 15 595
2020 Shift worker 41 34 12 5 5 3 0 76 11 40
2020 Non-shift worker 27 46 14 8 2 3 0 75 11 570
2019 Shift worker 50 20 15 7 3 4 0 73 11 50
2019 Non-shift worker 25 37 19 12 5 2 0 63 18 455

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 34 9 7 3 2 0 81 10 45
2024 Non-shift worker 34 36 14 7 5 2 1 73 13 685
2022 Shift worker 39 32 24 2 3 0 0 71 5 35
2022 Non-shift worker 40 35 13 5 3 3 1 78 9 595
2020 Shift worker 46 13 15 8 5 12 0 68 15 40
2020 Non-shift worker 34 37 13 9 3 3 1 74 12 575
2019 Shift worker 47 17 9 13 6 6 2 70 21 50
2019 Non-shift worker 36 32 16 9 5 2 1 70 14 455

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 31 12 5 0 0 0 83 5 45
2024 Non-shift worker 39 37 15 4 3 2 0 77 7 685
2022 Shift worker 62 17 17 0 0 4 0 82 0 35
2022 Non-shift worker 44 37 11 4 1 2 0 83 5 595
2020 Shift worker 54 16 19 3 3 6 0 74 6 40
2020 Non-shift worker 39 39 15 3 1 3 0 80 5 570
2019 Shift worker 50 18 18 5 5 2 0 70 11 50
2019 Non-shift worker 39 33 18 6 3 1 0 73 10 455

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 22 16 5 0 21 3 73 6 45
2024 Non-shift worker 26 24 16 7 8 16 4 62 19 685
2022 Shift worker 35 23 24 0 0 19 0 70 0 35
2022 Non-shift worker 31 24 16 7 4 14 5 67 13 595
2020 Shift worker 39 23 9 5 8 13 3 74 16 40
2020 Non-shift worker 28 26 17 7 5 14 3 65 15 575
2019 Shift worker 40 14 23 2 8 12 2 63 11 50
2019 Non-shift worker 27 19 17 14 9 10 3 54 26 455

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 35 12 3 4 2 0 81 7 45
2024 Non-shift worker 33 34 15 9 5 3 1 70 15 685
2022 Shift worker 63 23 8 6 0 0 0 86 6 35
2022 Non-shift worker 37 37 13 7 4 2 1 76 11 595
2020 Shift worker 42 26 20 4 5 3 0 69 10 40
2020 Non-shift worker 37 35 13 7 3 3 0 75 11 575
2019 Shift worker 47 21 12 9 4 6 0 73 15 50
2019 Non-shift worker 37 32 13 10 4 3 1 71 15 455

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 28 4 4 5 0 11 54 46 45
2024 Non-shift worker 51 22 12 3 4 2 6 55 45 685
2022 Shift worker 65 18 14 0 0 0 3 35
2022 Non-shift worker 54 25 9 3 1 0 9 595
2020 Shift worker 49 22 16 3 8 0 3 40
2020 Non-shift worker 55 21 11 6 2 1 3 575
2019 Shift worker 61 16 4 2 2 1 13 50
2019 Non-shift worker 54 21 12 4 3 1 5 460

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 4 6 4 0 3 9 83 17 45
2024 Non-shift worker 56 11 8 3 6 2 13 67 33 685

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 8 0 2 3 5 10 84 16 45
2024 Non-shift worker 70 10 5 1 2 3 9 80 20 685
2022 Shift worker 82 6 3 3 0 0 6 35
2022 Non-shift worker 76 8 3 1 1 3 8 595
2020 Shift worker 68 4 7 0 5 7 8 40
2020 Non-shift worker 78 9 4 1 2 4 4 570
2019 Shift worker 71 13 2 0 0 3 10 50
2019 Non-shift worker 74 8 5 3 1 3 5 455

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 7 2 0 0 5 11 90 10 45
2024 Non-shift worker 71 7 3 1 2 3 13 85 15 685

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 11 0 0 3 6 11 83 17 45
2024 Non-shift worker 65 11 4 2 3 2 11 75 25 685

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 34 11 13 8 10 1 64 23 45
2024 Non-shift worker 23 31 13 13 13 3 4 58 28 685
2022 Shift worker 27 23 14 14 6 3 12 59 24 35
2022 Non-shift worker 25 34 13 12 10 2 5 63 23 595
2020 Shift worker 26 28 23 2 11 8 2 61 14 40
2020 Non-shift worker 26 32 12 13 8 5 4 63 23 575
2019 Shift worker 37 23 11 9 10 4 6 66 21 50
2019 Non-shift worker 27 25 13 15 12 4 3 56 29 460

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 34 17 4 0 5 1 78 4 45
2024 Non-shift worker 30 39 15 8 3 5 0 72 12 685
2022 Shift worker 36 37 18 9 0 0 0 73 9 35
2022 Non-shift worker 33 42 15 5 2 2 0 78 7 595
2020 Shift worker 33 33 16 5 8 5 0 70 13 40
2020 Non-shift worker 31 44 15 5 2 3 0 78 7 570
2019 Shift worker 35 33 16 9 6 2 0 69 15 50
2019 Non-shift worker 30 39 17 8 3 3 0 71 11 460

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 39 7 3 0 0 0 90 3 45
2024 Non-shift worker 42 37 9 5 4 4 0 82 9 685
2022 Shift worker 65 29 3 0 0 3 0 97 0 35
2022 Non-shift worker 48 37 7 4 2 2 0 87 5 595
2020 Shift worker 54 27 5 3 8 3 0 84 11 40
2020 Non-shift worker 46 39 9 3 1 2 0 87 4 570
2019 Shift worker 67 19 7 4 3 0 0 86 7 50
2019 Non-shift worker 46 35 12 4 2 1 0 82 6 455

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 31 8 5 0 8 4 85 6 45
2024 Non-shift worker 41 33 10 5 2 8 1 81 8 685
2022 Shift worker 72 17 8 0 0 3 0 91 0 35
2022 Non-shift worker 41 37 11 4 1 7 0 83 5 595
2020 Shift worker 56 24 5 3 5 7 0 86 9 40
2020 Non-shift worker 43 32 13 3 2 6 1 80 6 570
2019 Shift worker 67 13 13 5 0 0 2 82 5 50
2019 Non-shift worker 45 30 13 4 2 4 1 80 6 460

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 17 7 2 2 24 2 84 6 45
2024 Non-shift worker 30 20 15 6 4 23 2 67 13 685
2022 Shift worker 47 13 12 3 0 26 0 81 4 35
2022 Non-shift worker 33 22 20 6 2 16 1 67 10 595
2020 Shift worker 20 24 21 7 3 26 0 59 13 40
2020 Non-shift worker 29 29 19 6 3 13 1 68 10 575

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 8 6 4 7 8 78 13 45
2024 Non-shift worker 42 29 8 4 4 8 5 82 9 685
2022 Shift worker 61 28 5 0 0 6 0 94 0 35
2022 Non-shift worker 48 31 8 3 2 5 3 86 5 595
2020 Shift worker 47 28 15 2 3 3 3 79 5 40
2020 Non-shift worker 47 30 10 4 2 5 2 83 7 565

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 2 6 6 29 20 34 77 10 45
2024 Non-shift worker 2 3 8 5 40 8 34 77 10 680
2022 Shift worker 0 3 3 11 47 3 33 91 5 35
2022 Non-shift worker 2 2 9 6 48 4 28 81 6 595

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 8 12 0 0 58 10 61 0 45
2024 Non-shift worker 10 13 17 3 3 46 8 49 14 685
2022 Shift worker 15 13 12 0 0 51 9 69 0 35
2022 Non-shift worker 11 18 20 2 3 41 6 54 9 595

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 30 1 0 0 0 0 99 0 45
2024 Non-shift worker 59 30 6 2 3 1 0 89 5 685
2022 Shift worker 72 23 4 2 0 0 0 94 2 35
2022 Non-shift worker 65 27 5 2 1 0 0 92 3 595
2020 Shift worker 64 25 5 3 3 0 0 89 5 40
2020 Non-shift worker 65 28 4 2 1 0 0 93 2 570
2019 Shift worker 67 28 2 3 0 0 0 95 3 50
2019 Non-shift worker 60 27 7 3 2 0 0 87 5 455

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 28 8 0 2 3 0 89 2 45
2024 Non-shift worker 56 26 8 5 4 1 0 83 9 685
2022 Shift worker 78 13 3 4 2 0 0 91 6 35
2022 Non-shift worker 55 30 9 5 1 0 0 85 6 595
2020 Shift worker 61 23 5 3 8 0 0 84 11 40
2020 Non-shift worker 53 33 8 4 2 1 0 87 6 570
2019 Shift worker 63 21 8 6 2 0 0 84 9 50
2019 Non-shift worker 51 25 13 6 5 0 0 77 11 455

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 34 11 2 0 0 0 86 2 45
2024 Non-shift worker 51 32 7 6 4 0 0 83 10 685
2022 Shift worker 76 15 3 4 2 0 0 91 6 35
2022 Non-shift worker 55 32 6 5 2 0 0 87 6 595
2020 Shift worker 59 28 5 3 5 0 0 87 8 40
2020 Non-shift worker 52 34 9 3 2 0 0 86 5 565
2019 Shift worker 60 21 10 9 0 0 0 82 9 50
2019 Non-shift worker 49 30 9 7 4 0 0 79 12 455
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 25 21 3 2 0 0 74 5 45
2024 Non-shift worker 46 22 14 7 5 4 1 72 14 685
2022 Shift worker 56 14 12 8 4 7 0 75 12 35
2022 Non-shift worker 49 23 14 6 4 3 0 75 10 595
2020 Shift worker 37 25 18 10 5 5 0 65 16 40
2020 Non-shift worker 43 26 18 7 3 2 1 71 11 570
2019 Shift worker 42 17 15 7 15 2 3 62 22 50
2019 Non-shift worker 42 25 12 9 9 3 1 70 18 455

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 42 43 15 45
2024 Non-shift worker 40 34 26 685
2022 Shift worker 52 28 21 35
2022 Non-shift worker 38 34 28 595
2020 Shift worker 15 40 46 40
2020 Non-shift worker 25 39 36 575
2019 Shift worker 36 27 38 50
2019 Non-shift worker 34 27 39 460

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 5 15 22 0 47 12 20
2024 Non-shift worker 9 30 24 7 23 7 265
2022 Shift worker 16 25 7 0 46 6 15
2022 Non-shift worker 10 34 30 6 12 8 220
2019 Shift worker 0 6 20 10 53 12 15
2019 Non-shift worker 12 14 36 1 26 11 155
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 685
2022 Non-shift worker 6 94 595
2020 Shift worker 16 84 40
2020 Non-shift worker 7 93 575
2019 Shift worker 15 85 50
2019 Non-shift worker 11 89 460

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 55
2022 Non-shift worker 52 48 35

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 55
2022 Non-shift worker 66 34 35

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 55
2022 Non-shift worker 2 98 35

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 55
2022 Non-shift worker 0 100 35

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 55
2022 Non-shift worker 29 71 35

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 55
2022 Non-shift worker 44 56 35

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 55
2022 Non-shift worker 48 52 35

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 55
2022 Non-shift worker 33 67 35

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 55
2022 Non-shift worker 31 69 35

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 55
2022 Non-shift worker 57 43 35

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 55
2022 Non-shift worker 34 66 35

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 35

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 55
2022 Non-shift worker 15 85 35

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 55
2022 Non-shift worker 44 56 35

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 55
2022 Non-shift worker 21 79 35

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 55
2022 Non-shift worker 22 78 35

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 71 29 55
2022 Non-shift worker 62 38 35

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 55
2022 Non-shift worker 23 77 35

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 55
2022 Non-shift worker 6 94 35

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 55
2022 Non-shift worker 6 94 35

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 35

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 35

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 55
2022 Non-shift worker 9 91 35

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 55
2022 Non-shift worker 26 74 35

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 35

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 50
2022 Non-shift worker 31 69 35

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 35

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 35

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 50
2022 Non-shift worker 10 90 35

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 35

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 50
2022 Non-shift worker 0 100 35

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 50
2022 Non-shift worker 9 91 35

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 50
2022 Non-shift worker 15 85 35

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 50
2022 Non-shift worker 33 67 35

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 35

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 50
2022 Non-shift worker 39 61 35

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 50
2022 Non-shift worker 57 43 35

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 50
2022 Non-shift worker 15 85 35

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 4 9 3 0 43 13 73 7 45
2024 Non-shift worker 16 13 11 3 4 39 14 62 15 685
2022 Shift worker 28 10 9 0 2 31 20 77 5 35
2022 Non-shift worker 19 13 12 4 1 41 11 66 10 595
2020 Shift worker 23 16 16 5 8 25 7 57 19 40
2020 Non-shift worker 22 14 15 3 3 34 10 64 10 575
2019 Shift worker 30 13 8 4 0 23 22 78 8 50
2019 Non-shift worker 21 12 15 6 4 28 13 56 19 460

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 24 4 3 0 24 4 90 4 45
2024 Non-shift worker 36 28 11 4 3 15 3 78 8 685
2022 Shift worker 62 17 6 2 0 13 0 91 3 35
2022 Non-shift worker 40 32 11 3 1 12 2 83 4 595
2020 Shift worker 27 31 10 5 5 16 5 74 13 40
2020 Non-shift worker 35 28 15 3 2 15 1 76 6 575
2019 Shift worker 45 22 15 6 0 10 2 76 7 50
2019 Non-shift worker 37 26 15 6 3 12 1 72 11 455
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 685
2022 Non-shift worker 4 96 595
2019 Shift worker 10 90 50
2019 Non-shift worker 6 94 455

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 40
2022 Non-shift worker 34 66 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 65 35 40
2022 Non-shift worker 66 34 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 40
2022 Non-shift worker 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 40
2022 Non-shift worker 28 72 25

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 35
2022 Non-shift worker 13 87 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 35
2022 Non-shift worker 4 96 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 35
2022 Non-shift worker 26 74 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 35
2022 Non-shift worker 33 67 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 35
2022 Non-shift worker 13 87 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 35
2022 Non-shift worker 9 91 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 40
2022 Non-shift worker 38 62 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 40
2022 Non-shift worker 9 91 25

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 40
2022 Non-shift worker 5 95 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 25

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 40
2022 Non-shift worker 58 42 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 40
2022 Non-shift worker 17 83 25

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 40
2022 Non-shift worker 5 95 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 25

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 40
2022 Non-shift worker 5 95 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 25

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 40
2022 Non-shift worker 21 79 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 25

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 40
2022 Non-shift worker 33 67 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 40
2022 Non-shift worker 48 52 25

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 9 11 2 0 42 9 74 4 45
2024 Non-shift worker 20 14 12 2 3 40 8 67 10 685
2022 Shift worker 37 10 3 0 0 44 6 95 0 30
2022 Non-shift worker 22 12 14 2 1 39 10 67 6 595
2020 Shift worker 28 19 24 0 3 18 9 64 4 40
2020 Non-shift worker 23 15 15 3 1 35 7 67 6 575
2019 Shift worker 27 4 24 1 0 23 20 55 2 50
2019 Non-shift worker 21 11 19 3 3 30 14 57 10 460

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 19 7 4 0 27 2 84 6 45
2024 Non-shift worker 36 30 11 3 3 16 3 80 7 685
2022 Shift worker 63 18 6 2 0 10 0 90 3 30
2022 Non-shift worker 40 31 10 2 1 14 3 84 4 595
2020 Shift worker 35 31 13 0 3 15 3 81 3 40
2020 Non-shift worker 36 28 15 3 1 16 1 77 5 575
2019 Shift worker 44 13 24 5 0 11 2 66 6 50
2019 Non-shift worker 40 25 15 4 2 12 2 76 6 460

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 8 36 7 43 7 0 8 53 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 24 7 11 4 3 7 49 51 45
2024 Non-shift worker 46 26 13 5 6 1 3 47 53 680
2022 Shift worker 43 25 18 9 6 0 0 30
2022 Non-shift worker 39 30 16 5 6 1 3 595
2020 Shift worker 36 25 18 0 21 0 0 40
2020 Non-shift worker 43 26 18 7 5 0 0 575
2019 Shift worker 54 20 10 13 1 1 0 50
2019 Non-shift worker 39 25 19 8 7 0 1 455

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 18 23 7 4 0 2 47 53 45
2024 Non-shift worker 26 29 24 9 10 0 1 27 73 685
2022 Shift worker 40 33 20 7 0 0 0 35
2022 Non-shift worker 24 30 25 10 10 0 1 595
2020 Shift worker 32 25 18 10 13 3 0 40
2020 Non-shift worker 24 26 24 15 10 0 0 575
2019 Shift worker 37 26 30 6 0 0 1 50
2019 Non-shift worker 28 26 23 13 9 1 0 455

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 24 10 8 4 0 5 51 49 45
2024 Non-shift worker 35 31 18 8 6 0 2 36 64 680
2022 Shift worker 64 26 2 8 0 0 0 35
2022 Non-shift worker 34 29 22 7 5 0 2 595
2020 Shift worker 37 25 13 10 13 3 0 40
2020 Non-shift worker 34 30 18 10 6 1 1 570
2019 Shift worker 57 20 13 10 0 0 0 50
2019 Non-shift worker 35 29 20 9 5 1 0 455

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 23 7 12 6 0 5 50 50 45
2024 Non-shift worker 34 26 19 11 7 1 2 35 65 685
2022 Shift worker 48 16 13 17 3 3 0 35
2022 Non-shift worker 27 28 21 13 11 0 1 595
2020 Shift worker 45 18 13 17 3 3 3 40
2020 Non-shift worker 32 26 22 12 7 1 1 575
2019 Shift worker 47 17 29 2 3 0 1 50
2019 Non-shift worker 33 26 17 12 9 1 0 455

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 17 5 5 2 3 10 67 33 45
2024 Non-shift worker 54 22 11 4 3 1 5 58 42 685
2022 Shift worker 63 18 8 3 5 0 3 35
2022 Non-shift worker 51 25 11 4 3 0 5 595
2020 Shift worker 51 21 7 2 14 3 3 40
2020 Non-shift worker 48 25 15 6 4 0 1 565
2019 Shift worker 60 16 16 6 2 0 0 50
2019 Non-shift worker 47 23 15 5 6 1 3 455

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 17 21 7 6 0 5 46 54 45
2024 Non-shift worker 40 27 15 8 9 0 1 41 59 685
2022 Shift worker 52 28 17 0 4 0 0 35
2022 Non-shift worker 43 27 17 7 6 0 1 595
2020 Shift worker 35 25 12 11 14 3 0 40
2020 Non-shift worker 33 30 18 9 8 1 1 570
2019 Shift worker 54 23 13 4 6 0 0 50
2019 Non-shift worker 40 24 19 8 8 1 1 455

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 15 9 12 0 8 2 60 40 45
2024 Non-shift worker 36 29 19 8 6 1 1 37 63 680
2022 Shift worker 54 18 19 2 6 0 0 35
2022 Non-shift worker 40 33 15 6 4 1 1 590
2020 Shift worker 42 20 16 10 5 2 5 40
2020 Non-shift worker 42 34 16 5 2 0 1 570
2019 Shift worker 46 23 24 5 2 0 0 50
2019 Non-shift worker 38 30 17 10 4 1 1 450

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 17 3 9 6 0 7 63 37 45
2024 Non-shift worker 29 30 23 10 7 1 1 29 71 685
2022 Shift worker 45 38 13 4 0 0 0 35
2022 Non-shift worker 31 30 22 9 6 1 1 595
2020 Shift worker 35 38 16 2 8 0 0 40
2020 Non-shift worker 33 31 21 10 4 0 0 570
2019 Shift worker 51 15 23 7 2 0 2 50
2019 Non-shift worker 34 33 19 9 5 1 0 455

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 11 6 12 3 0 5 66 34 45
2024 Non-shift worker 38 28 16 8 8 1 1 38 62 680
2022 Shift worker 54 27 10 2 6 0 0 35
2022 Non-shift worker 40 29 16 9 4 0 2 595
2020 Shift worker 47 27 5 8 13 0 0 40
2020 Non-shift worker 39 34 18 6 2 0 0 570
2019 Shift worker 35 36 18 7 4 0 0 50
2019 Non-shift worker 39 31 12 10 6 1 1 450

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 17 5 10 4 0 7 61 39 45
2024 Non-shift worker 54 22 12 5 5 1 1 55 45 680
2022 Shift worker 54 24 5 0 14 0 3 35
2022 Non-shift worker 55 25 12 3 4 0 1 595
2020 Shift worker 46 21 10 13 10 0 0 40
2020 Non-shift worker 51 28 11 6 2 0 1 575
2019 Shift worker 56 28 12 4 0 0 0 50
2019 Non-shift worker 51 26 11 7 4 0 0 455

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 30 4 6 3 3 2 55 45 45
2024 Non-shift worker 53 27 10 4 4 1 1 54 46 685
2022 Shift worker 58 25 11 2 3 0 0 35
2022 Non-shift worker 51 25 13 7 2 0 1 595
2020 Shift worker 37 25 20 8 10 0 0 40
2020 Non-shift worker 29 30 25 10 5 0 0 570

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 22 19 11 2 0 5 44 56 45
2024 Non-shift worker 44 29 15 5 5 0 2 45 55 680
2022 Shift worker 60 25 8 8 0 0 0 35
2022 Non-shift worker 45 28 16 6 3 0 1 595
2020 Shift worker 35 31 24 3 8 0 0 40
2020 Non-shift worker 37 32 18 7 5 0 0 570
2019 Shift worker 53 19 17 7 3 0 0 50
2019 Non-shift worker 45 29 14 6 3 1 1 450

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 14 8 10 5 0 16 56 44 45
2024 Non-shift worker 43 18 14 9 12 1 4 45 55 685
2022 Shift worker 77 18 5 0 0 0 0 35
2022 Non-shift worker 72 13 6 2 2 1 5 590
2020 Shift worker 50 11 23 8 8 0 0 40
2020 Non-shift worker 50 28 13 3 2 1 1 575
2019 Shift worker 79 11 3 3 0 0 3 50
2019 Non-shift worker 62 17 8 6 3 1 2 450

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 23 4 8 3 0 7 60 40 45
2024 Non-shift worker 47 28 12 6 5 1 1 48 52 680
2022 Shift worker 68 17 11 0 3 0 0 35
2022 Non-shift worker 64 25 6 2 1 0 1 595
2020 Shift worker 46 23 14 3 13 0 0 40
2020 Non-shift worker 36 37 17 7 2 0 0 575

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 5 2 4 3 3 17 83 17 45
2024 Non-shift worker 73 10 3 2 1 1 9 81 19 680

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 8 3 2 3 3 13 81 19 45
2024 Non-shift worker 67 13 5 2 4 1 7 73 27 680

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 7 0 2 5 3 11 84 16 45
2024 Non-shift worker 74 10 3 2 3 2 6 80 20 680
2022 Shift worker 87 10 0 0 3 0 0 35
2022 Non-shift worker 81 6 4 1 2 0 5 595
2020 Shift worker 70 5 8 3 8 0 5 40
2020 Non-shift worker 82 8 3 1 1 1 3 565
2019 Shift worker 77 17 2 0 0 2 2 50
2019 Non-shift worker 74 13 4 2 4 1 2 455

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 10 0 2 5 3 9 80 20 45
2024 Non-shift worker 67 17 8 2 2 0 3 70 30 680
2022 Shift worker 78 19 3 0 0 0 0 35
2022 Non-shift worker 71 17 5 2 1 0 3 595
2020 Shift worker 74 5 14 2 0 0 5 40
2020 Non-shift worker 74 17 6 1 1 0 1 565
2019 Shift worker 83 6 6 3 0 0 2 50
2019 Non-shift worker 62 24 9 2 2 0 1 450

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 11 0 2 5 3 9 80 20 45
2024 Non-shift worker 68 16 6 4 4 0 3 70 30 680
2022 Shift worker 87 8 5 0 0 0 0 35
2022 Non-shift worker 74 12 5 3 3 0 2 595
2020 Shift worker 61 10 8 5 13 0 3 40
2020 Non-shift worker 75 14 5 3 2 0 1 570
2019 Shift worker 74 19 2 3 0 0 2 50
2019 Non-shift worker 65 17 9 5 3 0 1 455

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 3 2 2 3 3 24 87 13 45
2024 Non-shift worker 66 10 4 2 1 0 16 79 21 680
2022 Shift worker 81 2 3 0 0 0 14 35
2022 Non-shift worker 63 11 6 1 1 0 17 595
2020 Shift worker 71 5 5 3 2 0 13 40
2020 Non-shift worker 69 12 5 1 1 0 13 570
2019 Shift worker 90 5 0 0 0 0 4 45
2019 Non-shift worker 65 10 5 1 1 0 18 450

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 8 4 2 3 3 10 82 18 45
2024 Non-shift worker 74 14 2 2 1 0 6 80 20 675
2022 Shift worker 84 10 6 0 0 0 0 35
2022 Non-shift worker 74 14 5 1 1 0 6 595
2020 Shift worker 69 10 8 8 0 0 5 40
2020 Non-shift worker 75 14 5 1 1 0 3 575
2019 Shift worker 81 10 3 1 0 0 4 50
2019 Non-shift worker 76 13 6 1 1 0 3 450

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 10 14 8 21 0 4 44 56 45
2024 Non-shift worker 50 17 11 6 13 1 2 51 49 685
2022 Shift worker 52 7 16 10 15 0 0 35
2022 Non-shift worker 60 13 11 5 8 0 3 595
2020 Shift worker 50 15 19 3 13 0 0 40
2020 Non-shift worker 57 18 12 6 5 0 1 575
2019 Shift worker 41 13 24 15 6 0 0 50
2019 Non-shift worker 55 13 11 7 11 0 3 455

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 11 15 7 3 2 6 61 39 45
2024 Non-shift worker 54 25 12 4 2 1 3 56 44 685
2022 Shift worker 47 32 16 3 0 0 3 35
2022 Non-shift worker 53 25 12 5 1 0 3 595
2020 Shift worker 45 26 20 5 3 0 0 40
2020 Non-shift worker 51 28 13 4 3 0 1 575
2019 Shift worker 72 10 16 0 2 0 0 50
2019 Non-shift worker 61 25 7 3 2 0 2 455

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 27 29 13 0 0 0 58 13 45
2024 Non-shift worker 13 35 34 12 5 0 1 49 17 685
2022 Shift worker 30 33 27 5 2 0 3 65 7 35
2022 Non-shift worker 13 42 30 11 3 0 0 56 14 595
2020 Shift worker 29 22 28 16 3 0 3 52 19 40
2020 Non-shift worker 18 34 33 12 3 0 0 52 15 575
2019 Shift worker 37 37 18 5 2 0 0 74 7 50
2019 Non-shift worker 22 31 33 11 3 0 0 53 14 460

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 4 43 20 20 2 2 43 12 45
2024 Non-shift worker 8 16 39 24 12 0 1 36 24 685
2022 Shift worker 5 15 20 33 21 0 6 58 21 35
2022 Non-shift worker 6 13 41 24 15 0 0 39 20 595
2020 Shift worker 3 19 26 30 22 0 0 53 21 40
2020 Non-shift worker 7 17 40 24 11 0 0 36 24 570
2019 Shift worker 2 13 20 30 35 0 0 65 15 50
2019 Non-shift worker 8 16 33 28 14 0 0 42 25 455

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 29 7 3 2 21 0 84 7 45
2024 Non-shift worker 25 40 16 8 5 6 1 70 13 685
2022 Shift worker 42 27 21 3 0 7 0 74 3 35
2022 Non-shift worker 29 41 14 8 3 5 0 73 12 595
2020 Shift worker 30 25 23 0 8 13 0 64 9 40
2020 Non-shift worker 31 38 18 7 2 4 0 71 9 575
2019 Shift worker 37 12 29 5 0 14 2 59 6 50
2019 Non-shift worker 27 32 20 11 4 7 0 63 16 455

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 18 35 23 21 3 45
2024 Non-shift worker 14 28 33 20 4 685
2022 Shift worker 31 28 30 9 3 35
2022 Non-shift worker 13 32 31 18 5 595

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 25 7 2 0 3 6 90 2 45
2024 Non-shift worker 52 27 9 3 3 4 2 84 6 685
2022 Shift worker 59 24 12 0 0 0 5 87 0 35
2022 Non-shift worker 61 26 7 3 2 1 1 88 4 595
2020 Shift worker 47 27 8 3 3 10 3 85 6 40
2020 Non-shift worker 53 28 9 4 2 3 1 84 6 575

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 20 9 7 4 5 3 78 12 45
2024 Non-shift worker 46 26 10 8 7 2 1 74 15 685
2022 Shift worker 56 26 5 3 6 3 0 85 10 35
2022 Non-shift worker 56 23 7 7 5 1 0 81 12 595
2020 Shift worker 37 33 5 13 5 3 5 75 20 40
2020 Non-shift worker 44 29 10 12 5 1 1 74 17 570

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 21 7 5 2 5 1 85 8 45
2024 Non-shift worker 54 27 9 4 4 1 1 83 8 685
2022 Shift worker 71 17 3 4 3 3 0 91 6 35
2022 Non-shift worker 63 24 5 3 3 1 0 89 6 595
2020 Shift worker 47 38 3 8 5 0 0 84 13 40
2020 Non-shift worker 56 31 5 5 3 0 1 87 8 570

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 32 10 2 0 8 2 87 2 45
2024 Non-shift worker 31 39 14 8 6 2 1 71 14 685
2022 Shift worker 48 37 6 7 2 0 0 85 9 35
2022 Non-shift worker 42 38 10 7 2 1 0 81 9 595
2020 Shift worker 45 26 10 5 8 5 0 75 14 40
2020 Non-shift worker 42 34 14 5 3 1 0 78 8 575
2019 Shift worker 45 23 22 3 0 7 0 73 4 50
2019 Non-shift worker 30 34 17 9 7 2 0 66 16 455

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 50 16 11 6 0 0 68 17 240
2022 Non-shift worker 21 49 12 14 3 1 0 71 17 225
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 45
2024 Non-shift worker 17 83 685
2022 Shift worker 7 93 30
2022 Non-shift worker 8 92 595
2020 Shift worker 16 84 40
2020 Non-shift worker 11 89 570
2019 Shift worker 14 86 50
2019 Non-shift worker 13 87 455

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 125
2022 Non-shift worker 54 46 50

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 84 16 125
2022 Non-shift worker 78 22 50

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 49 27 10 7 7 0 0 76 14 105
2022 Non-shift worker 54 26 13 7 0 0 0 81 7 40

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 16 12 5 4 7 4 78 9 45
2024 Non-shift worker 48 31 8 4 3 3 3 84 7 685
2022 Shift worker 53 30 9 3 0 3 3 88 3 35
2022 Non-shift worker 55 29 5 3 2 3 4 89 5 595
2020 Shift worker 46 28 12 5 3 5 0 78 8 40
2020 Non-shift worker 53 31 6 5 1 2 2 88 6 570
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 66 45
2024 Non-shift worker 12 70 685
2022 Shift worker 19 73 35
2022 Non-shift worker 15 69 595
2020 Shift worker 30 41 40
2020 Non-shift worker 25 55 575

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 85
2022 Non-shift worker 66 34 90
2020 Shift worker 43 57 10
2020 Non-shift worker 51 49 145

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 8 21 17 24 19 1 10 32 48 85
2022 Non-shift worker 17 32 12 19 16 1 3 51 37 90
2020 Shift worker 0 23 17 34 26 0 0 23 60 10
2020 Non-shift worker 14 28 12 27 17 0 3 43 45 145

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 4 13 17 16 24 2 24 24 53 85
2022 Non-shift worker 14 21 9 16 22 2 17 43 46 90
2020 Shift worker 0 23 9 42 26 0 0 23 68 10
2020 Non-shift worker 9 12 15 27 22 1 13 24 58 145

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 7 4 0 3 4 33 79 21 45
2024 Non-shift worker 47 12 6 5 3 4 22 64 36 685
2022 Shift worker 60 9 0 0 5 3 22 35
2022 Non-shift worker 43 16 10 3 3 2 21 595
2020 Shift worker 41 12 5 3 8 15 16 40
2020 Non-shift worker 45 18 13 5 4 2 13 575
2019 Shift worker 48 24 6 5 1 0 17 50
2019 Non-shift worker 46 16 15 5 7 1 10 455
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