2024 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 44 4 8 3 0 0 85 11 620
2024 Ontario (excluding National Capital Region) 52 41 4 0 3 0 0 93 3 25
2024 Quebec (excluding National Capital Region) 55 35 3 5 2 0 0 91 7 60
2022 National Capital Region 63 33 3 2 0 0 0 96 2 555
2022 Ontario (excluding National Capital Region) 63 29 0 8 0 0 0 92 8 15
2022 Quebec (excluding National Capital Region) 63 30 0 6 0 0 0 94 6 45
2020 National Capital Region 47 41 4 5 3 0 0 88 8 525
2020 Ontario (excluding National Capital Region) 71 23 5 0 0 0 0 95 0 20
2020 Quebec (excluding National Capital Region) 43 46 4 6 1 0 0 89 7 70

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 21 6 5 2 0 0 87 7 620
2024 Ontario (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 25
2024 Quebec (excluding National Capital Region) 67 23 5 4 2 0 0 90 5 60

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 25 8 7 3 0 1 83 10 620
2024 Ontario (excluding National Capital Region) 83 10 0 7 0 0 0 93 7 25
2024 Quebec (excluding National Capital Region) 58 19 14 7 3 0 0 77 10 60

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 32 10 14 10 1 1 65 24 620
2024 Ontario (excluding National Capital Region) 51 32 13 0 0 0 4 86 0 25
2024 Quebec (excluding National Capital Region) 51 27 12 4 5 0 3 79 8 60
2022 National Capital Region 65 27 5 2 1 0 1 93 3 555
2022 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 54 35 8 0 2 0 0 90 2 45
2020 National Capital Region 39 40 9 8 3 0 1 80 11 525
2020 Ontario (excluding National Capital Region) 44 38 12 0 0 0 6 88 0 20
2020 Quebec (excluding National Capital Region) 41 38 8 7 3 0 3 81 11 70
2019 National Capital Region 53 28 7 8 5 0 0 81 12 460
2019 Quebec (excluding National Capital Region) 53 24 11 8 5 0 0 76 13 40

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 37 12 7 5 0 0 76 12 620
2024 Ontario (excluding National Capital Region) 55 35 7 3 0 0 0 90 3 25
2024 Quebec (excluding National Capital Region) 50 34 4 6 5 0 0 85 11 60
2022 National Capital Region 47 37 8 5 3 0 0 85 7 560
2022 Ontario (excluding National Capital Region) 71 14 7 9 0 0 0 84 9 15
2022 Quebec (excluding National Capital Region) 47 44 2 7 0 0 0 91 7 45
2020 National Capital Region 43 38 11 5 2 0 0 81 7 520
2020 Ontario (excluding National Capital Region) 43 39 18 0 0 0 0 82 0 20
2020 Quebec (excluding National Capital Region) 47 31 11 9 1 0 0 79 10 70
2019 National Capital Region 43 36 10 7 2 0 1 80 9 460
2019 Quebec (excluding National Capital Region) 47 33 9 9 2 0 0 80 11 40

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 34 10 5 3 0 1 81 8 620
2024 Ontario (excluding National Capital Region) 56 34 5 3 3 0 0 89 6 25
2024 Quebec (excluding National Capital Region) 57 32 7 1 3 0 0 88 4 60
2022 National Capital Region 67 26 4 1 1 0 1 93 2 560
2022 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 69 24 2 2 2 0 0 94 4 45
2020 National Capital Region 45 38 9 5 2 0 1 84 7 520
2020 Ontario (excluding National Capital Region) 67 27 6 0 0 0 0 94 0 20
2020 Quebec (excluding National Capital Region) 50 34 10 3 3 0 0 84 6 70
2019 National Capital Region 55 34 6 3 3 0 0 88 6 460
2019 Quebec (excluding National Capital Region) 59 29 6 3 3 0 0 89 5 40

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 28 11 7 5 0 1 77 12 620
2024 Ontario (excluding National Capital Region) 75 8 8 7 3 0 0 83 10 25
2024 Quebec (excluding National Capital Region) 48 32 8 5 4 0 2 81 10 60
2022 National Capital Region 63 23 6 4 3 0 1 87 7 560
2022 Ontario (excluding National Capital Region) 71 15 14 0 0 0 0 86 0 15
2022 Quebec (excluding National Capital Region) 77 12 5 0 4 0 2 90 4 45
2020 National Capital Region 50 31 10 5 3 0 0 82 8 525
2020 Ontario (excluding National Capital Region) 55 22 18 6 0 0 0 76 6 20
2020 Quebec (excluding National Capital Region) 53 30 8 3 4 1 0 84 8 70
2019 National Capital Region 51 28 10 5 5 1 1 80 10 455
2019 Quebec (excluding National Capital Region) 61 13 18 5 3 0 0 74 8 40

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 39 13 7 4 0 0 77 11 620
2024 Ontario (excluding National Capital Region) 39 41 10 3 7 0 0 80 10 25
2024 Quebec (excluding National Capital Region) 40 40 7 6 7 0 0 81 12 60
2022 National Capital Region 47 36 10 5 2 0 0 83 7 560
2022 Ontario (excluding National Capital Region) 76 8 7 0 9 0 0 84 9 15
2022 Quebec (excluding National Capital Region) 58 27 10 2 2 0 0 86 5 45
2020 National Capital Region 44 41 10 3 3 0 0 85 5 525
2020 Ontario (excluding National Capital Region) 55 22 18 0 6 0 0 76 6 20
2020 Quebec (excluding National Capital Region) 50 27 15 6 1 0 0 78 7 70
2019 National Capital Region 46 34 10 6 4 0 0 80 10 460
2019 Quebec (excluding National Capital Region) 56 20 9 13 3 0 0 76 15 40

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 34 16 7 5 0 0 73 12 620
2024 Ontario (excluding National Capital Region) 49 30 14 0 7 0 0 79 7 25
2024 Quebec (excluding National Capital Region) 44 34 8 10 4 0 0 77 14 60
2022 National Capital Region 49 32 10 5 3 0 0 82 8 560
2022 Ontario (excluding National Capital Region) 55 30 15 0 0 0 0 85 0 15
2022 Quebec (excluding National Capital Region) 54 32 8 4 2 0 0 86 6 45
2020 National Capital Region 43 36 14 5 2 0 0 79 7 525
2020 Ontario (excluding National Capital Region) 50 28 10 0 12 0 0 78 12 20
2020 Quebec (excluding National Capital Region) 54 23 14 5 5 0 0 77 9 70
2019 National Capital Region 40 38 9 8 4 0 0 78 12 460
2019 Quebec (excluding National Capital Region) 43 36 9 5 5 2 0 80 10 40

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 39 9 8 2 0 0 81 10 620
2024 Ontario (excluding National Capital Region) 45 41 3 12 0 0 0 85 12 25
2024 Quebec (excluding National Capital Region) 50 33 9 3 6 0 0 83 8 60
2022 National Capital Region 48 38 7 6 1 0 0 86 7 560
2022 Ontario (excluding National Capital Region) 56 20 9 15 0 0 0 76 15 15
2022 Quebec (excluding National Capital Region) 58 33 2 7 0 0 0 91 7 45
2020 National Capital Region 38 45 10 4 2 0 0 83 6 520
2020 Ontario (excluding National Capital Region) 50 26 6 18 0 0 0 76 18 20
2020 Quebec (excluding National Capital Region) 50 34 12 3 2 0 0 84 4 70
2019 National Capital Region 39 39 9 10 3 0 0 78 13 455
2019 Quebec (excluding National Capital Region) 38 43 12 5 3 0 0 81 7 40

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 59 31 5 3 1 0 0 90 5 620
2024 Ontario (excluding National Capital Region) 61 28 11 0 0 0 0 89 0 25
2024 Quebec (excluding National Capital Region) 54 29 10 5 2 0 0 83 7 60
2022 National Capital Region 64 30 4 1 0 0 0 94 2 560
2022 Ontario (excluding National Capital Region) 75 16 0 9 0 0 0 91 9 15
2022 Quebec (excluding National Capital Region) 57 38 0 4 0 0 0 96 4 45
2020 National Capital Region 60 31 6 2 1 0 0 91 3 520
2020 Ontario (excluding National Capital Region) 55 33 6 6 0 0 0 88 6 20
2020 Quebec (excluding National Capital Region) 64 27 8 2 0 0 0 91 2 70
2019 National Capital Region 59 31 5 4 1 0 0 90 5 460
2019 Quebec (excluding National Capital Region) 67 21 6 3 3 0 0 89 5 40

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 39 13 6 4 0 0 77 10 620
2024 Ontario (excluding National Capital Region) 55 27 8 4 6 0 0 83 10 25
2024 Quebec (excluding National Capital Region) 48 29 8 8 7 0 0 77 15 60
2022 National Capital Region 47 37 8 6 2 0 0 84 8 560
2022 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 51 31 13 4 0 0 0 82 4 45
2020 National Capital Region 45 35 12 5 3 0 0 80 8 525
2020 Ontario (excluding National Capital Region) 56 21 12 12 0 0 0 76 12 20
2020 Quebec (excluding National Capital Region) 47 31 13 5 5 0 0 78 9 70
2019 National Capital Region 44 34 11 6 5 0 0 78 11 455
2019 Quebec (excluding National Capital Region) 49 30 13 5 3 0 0 79 8 40

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 34 11 3 2 0 0 85 4 620
2024 Ontario (excluding National Capital Region) 54 30 9 7 0 0 0 84 7 25
2024 Quebec (excluding National Capital Region) 49 40 4 4 3 0 0 89 8 60
2022 National Capital Region 58 30 9 3 1 0 0 88 3 560
2022 Ontario (excluding National Capital Region) 84 7 9 0 0 0 0 91 0 15
2022 Quebec (excluding National Capital Region) 66 26 8 0 0 0 0 92 0 45
2020 National Capital Region 55 32 10 1 1 0 0 88 2 520
2020 Ontario (excluding National Capital Region) 78 4 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 59 26 13 2 0 0 2 86 2 70
2019 National Capital Region 60 29 8 2 1 0 0 89 3 455
2019 Quebec (excluding National Capital Region) 60 23 12 5 0 0 0 83 5 40

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 38 15 8 4 0 0 73 12 620
2024 Ontario (excluding National Capital Region) 49 33 4 11 3 0 0 82 14 25
2024 Quebec (excluding National Capital Region) 37 35 14 10 3 0 0 72 13 60
2022 National Capital Region 45 37 10 5 3 0 0 82 8 560
2022 Ontario (excluding National Capital Region) 64 29 7 0 0 0 0 93 0 15
2022 Quebec (excluding National Capital Region) 48 28 19 4 0 0 0 76 4 45
2020 National Capital Region 42 39 10 6 2 0 0 82 8 520
2020 Ontario (excluding National Capital Region) 33 45 16 0 6 0 0 78 6 20
2020 Quebec (excluding National Capital Region) 41 32 18 2 5 0 3 75 6 70
2019 National Capital Region 41 36 7 10 5 0 0 77 15 455
2019 Quebec (excluding National Capital Region) 49 28 13 7 3 0 0 77 10 40

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 35 12 8 4 0 0 76 12 620
2024 Ontario (excluding National Capital Region) 53 33 4 8 3 0 0 85 11 25
2024 Quebec (excluding National Capital Region) 46 32 11 7 4 0 0 77 11 60
2022 National Capital Region 50 31 10 5 2 0 0 82 8 560
2022 Ontario (excluding National Capital Region) 53 30 9 8 0 0 0 83 8 15
2022 Quebec (excluding National Capital Region) 57 31 9 2 0 0 0 89 2 45
2020 National Capital Region 41 39 12 6 2 0 0 80 8 525
2020 Ontario (excluding National Capital Region) 56 10 22 6 6 0 0 66 12 20
2020 Quebec (excluding National Capital Region) 50 28 17 2 3 0 0 78 5 70
2019 National Capital Region 45 29 11 9 5 0 0 75 15 460
2019 Quebec (excluding National Capital Region) 39 34 19 5 3 0 0 74 7 40

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 39 12 6 2 0 0 80 8 620
2024 Ontario (excluding National Capital Region) 52 32 13 3 0 0 0 84 3 25
2024 Quebec (excluding National Capital Region) 46 36 8 4 6 0 0 82 10 60
2022 National Capital Region 50 35 9 5 2 0 0 85 6 560
2022 Ontario (excluding National Capital Region) 63 21 7 8 0 0 0 85 8 15
2022 Quebec (excluding National Capital Region) 53 29 14 4 0 0 0 82 4 45
2020 National Capital Region 44 41 8 4 2 0 0 86 6 520
2020 Ontario (excluding National Capital Region) 60 22 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 53 29 15 2 2 0 0 82 3 70
2019 National Capital Region 45 35 10 6 3 0 0 80 9 455
2019 Quebec (excluding National Capital Region) 54 25 16 3 3 0 0 78 5 40

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 39 12 4 2 0 0 81 6 620
2024 Ontario (excluding National Capital Region) 55 23 10 7 4 0 0 79 11 25
2024 Quebec (excluding National Capital Region) 47 38 7 3 6 0 0 84 9 60
2022 National Capital Region 50 36 8 4 2 0 0 86 6 560
2022 Ontario (excluding National Capital Region) 69 22 0 0 9 0 0 91 9 15
2022 Quebec (excluding National Capital Region) 60 26 8 5 0 0 0 86 5 45
2020 National Capital Region 50 38 9 2 1 0 0 87 4 525
2020 Ontario (excluding National Capital Region) 55 27 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 62 25 10 3 0 0 0 87 3 70
2019 National Capital Region 50 34 10 4 2 0 0 84 7 460
2019 Quebec (excluding National Capital Region) 60 18 19 3 0 0 0 78 3 40

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 31 9 5 3 0 0 83 8 620
2024 Ontario (excluding National Capital Region) 55 36 9 0 0 0 0 91 0 25
2024 Quebec (excluding National Capital Region) 68 23 4 3 1 0 0 91 4 60
2022 National Capital Region 51 31 10 5 3 0 0 82 8 560
2022 Ontario (excluding National Capital Region) 79 13 0 0 0 0 9 100 0 15
2022 Quebec (excluding National Capital Region) 67 19 12 2 0 0 0 86 2 45
2020 National Capital Region 40 32 16 7 4 0 0 72 12 520
2020 Ontario (excluding National Capital Region) 58 27 10 4 0 0 0 85 4 20
2020 Quebec (excluding National Capital Region) 51 26 16 7 0 0 0 77 7 70
2019 National Capital Region 44 31 15 6 3 0 1 75 9 455
2019 Quebec (excluding National Capital Region) 50 38 10 3 0 0 0 87 3 40

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 23 35 20 11 1 3 32 31 620
2024 Ontario (excluding National Capital Region) 6 16 33 6 28 4 8 38 24 25
2024 Quebec (excluding National Capital Region) 3 22 29 24 11 3 8 40 27 60
2022 National Capital Region 6 18 39 19 15 0 3 35 25 560
2022 Ontario (excluding National Capital Region) 7 14 31 25 9 7 7 40 24 15
2022 Quebec (excluding National Capital Region) 0 22 26 36 13 0 2 51 23 45
2020 National Capital Region 7 23 36 22 9 1 1 32 31 525
2020 Ontario (excluding National Capital Region) 6 15 53 17 10 0 0 27 21 20
2020 Quebec (excluding National Capital Region) 12 23 24 19 15 3 4 37 38 70
2019 National Capital Region 9 18 32 27 12 1 1 40 27 460
2019 Quebec (excluding National Capital Region) 3 22 43 13 15 0 4 29 25 40

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 22 32 20 10 2 3 31 36 620
2024 Ontario (excluding National Capital Region) 12 17 21 17 24 0 8 45 32 25
2024 Quebec (excluding National Capital Region) 10 23 21 15 16 5 9 36 39 60
2022 National Capital Region 11 23 30 18 13 1 4 33 36 560
2022 Ontario (excluding National Capital Region) 15 32 20 9 16 7 0 28 51 15
2022 Quebec (excluding National Capital Region) 15 15 26 24 15 3 2 41 31 45
2020 National Capital Region 7 16 33 27 13 3 1 42 24 525
2020 Ontario (excluding National Capital Region) 0 9 45 23 23 0 0 46 9 20
2020 Quebec (excluding National Capital Region) 13 11 28 13 21 9 5 39 28 70
2019 National Capital Region 10 17 32 23 13 2 3 38 28 455
2019 Quebec (excluding National Capital Region) 8 15 31 22 15 4 4 41 25 40

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 11 28 30 23 1 2 55 16 620
2024 Ontario (excluding National Capital Region) 0 3 32 28 29 0 7 62 3 25
2024 Quebec (excluding National Capital Region) 1 7 20 25 33 0 13 67 10 60
2022 National Capital Region 4 10 27 30 25 1 3 57 15 560
2022 Ontario (excluding National Capital Region) 7 9 7 28 26 7 16 70 20 15
2022 Quebec (excluding National Capital Region) 2 8 23 32 30 3 2 65 11 45
2020 National Capital Region 6 15 24 35 19 1 1 54 21 520
2020 Ontario (excluding National Capital Region) 0 11 24 35 24 0 6 63 12 15
2020 Quebec (excluding National Capital Region) 3 3 21 34 30 4 4 70 7 70
2019 National Capital Region 5 10 31 32 20 1 2 53 15 455
2019 Quebec (excluding National Capital Region) 7 3 30 32 27 0 2 60 10 40

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 6 13 26 22 24 2 6 50 22 620
2024 Ontario (excluding National Capital Region) 0 10 12 30 29 5 14 73 12 25
2024 Quebec (excluding National Capital Region) 2 9 8 25 37 6 12 76 14 60
2022 National Capital Region 8 15 24 24 23 0 5 49 25 560
2022 Ontario (excluding National Capital Region) 7 0 9 36 18 15 16 77 9 15
2022 Quebec (excluding National Capital Region) 6 6 22 28 30 7 2 63 13 45
2020 National Capital Region 8 17 23 26 21 3 2 50 26 520
2020 Ontario (excluding National Capital Region) 0 9 25 31 29 0 6 64 10 15
2020 Quebec (excluding National Capital Region) 6 6 29 19 32 5 5 56 13 70
2019 National Capital Region 7 13 25 26 23 3 3 52 21 455
2019 Quebec (excluding National Capital Region) 3 7 37 17 35 0 2 53 10 40

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 12 23 24 26 4 5 56 19 620
2024 Ontario (excluding National Capital Region) 3 0 25 27 36 5 4 69 3 25
2024 Quebec (excluding National Capital Region) 1 10 20 21 23 12 14 59 15 60
2022 National Capital Region 10 16 25 18 22 3 6 44 28 560
2022 Ontario (excluding National Capital Region) 8 15 19 17 18 15 7 45 30 15
2022 Quebec (excluding National Capital Region) 16 15 15 25 25 4 0 53 32 45
2020 National Capital Region 5 14 23 29 24 3 2 56 20 515
2020 Ontario (excluding National Capital Region) 0 6 22 22 27 12 11 64 8 20
2020 Quebec (excluding National Capital Region) 9 11 22 18 25 12 3 51 23 70
2019 National Capital Region 10 23 21 20 18 4 4 41 36 455
2019 Quebec (excluding National Capital Region) 17 20 15 7 31 4 6 43 41 40

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 17 33 18 18 3 3 38 26 620
2024 Ontario (excluding National Capital Region) 3 15 31 18 24 0 8 46 20 25
2024 Quebec (excluding National Capital Region) 1 14 19 19 34 5 8 61 18 60
2022 National Capital Region 6 16 34 21 16 1 5 40 24 560
2022 Ontario (excluding National Capital Region) 7 17 14 31 18 7 7 57 27 15
2022 Quebec (excluding National Capital Region) 6 13 31 16 23 5 6 43 21 45
2020 National Capital Region 7 12 31 30 17 2 1 49 19 525
2020 Ontario (excluding National Capital Region) 0 10 22 35 32 0 0 68 10 20
2020 Quebec (excluding National Capital Region) 4 8 31 15 28 10 3 49 15 70
2019 National Capital Region 8 13 34 26 14 3 2 42 22 455
2019 Quebec (excluding National Capital Region) 7 11 33 15 24 4 7 43 20 40

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 11 34 25 20 1 4 48 16 620
2024 Ontario (excluding National Capital Region) 4 7 32 28 24 0 4 55 12 25
2024 Quebec (excluding National Capital Region) 0 10 19 26 31 2 12 65 12 60
2022 National Capital Region 1 6 26 32 30 1 4 65 7 560
2022 Ontario (excluding National Capital Region) 0 0 16 51 18 7 8 81 0 15
2022 Quebec (excluding National Capital Region) 4 0 25 36 30 0 5 70 4 45
2020 National Capital Region 3 12 34 31 18 1 2 51 15 525
2020 Ontario (excluding National Capital Region) 0 4 16 57 23 0 0 79 4 20
2020 Quebec (excluding National Capital Region) 4 10 26 28 27 0 4 58 15 70
2019 National Capital Region 3 8 26 34 25 2 2 62 11 455
2019 Quebec (excluding National Capital Region) 10 5 28 26 23 2 7 54 16 40
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 32 15 5 5 6 6 72 11 620
2024 Ontario (excluding National Capital Region) 34 20 22 4 6 11 4 63 12 25
2024 Quebec (excluding National Capital Region) 34 26 8 3 10 12 8 75 16 60
2022 National Capital Region 39 29 11 5 3 5 8 78 9 560
2022 Ontario (excluding National Capital Region) 64 14 7 0 0 7 9 92 0 15
2022 Quebec (excluding National Capital Region) 45 25 9 2 4 4 10 82 7 45
2020 National Capital Region 37 33 13 5 2 7 3 78 8 525
2020 Ontario (excluding National Capital Region) 54 16 12 12 0 6 0 75 13 20
2020 Quebec (excluding National Capital Region) 43 26 9 6 4 9 3 78 12 70
2019 National Capital Region 35 31 14 6 6 4 4 72 13 460
2019 Quebec (excluding National Capital Region) 50 27 18 0 3 2 0 79 3 40

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 25 8 5 3 1 0 84 8 620
2024 Ontario (excluding National Capital Region) 59 22 9 4 6 0 0 81 10 25
2024 Quebec (excluding National Capital Region) 62 21 6 5 6 0 0 82 11 60
2022 National Capital Region 62 27 4 4 2 0 0 90 7 560
2022 Ontario (excluding National Capital Region) 87 6 0 7 0 0 0 93 7 15
2022 Quebec (excluding National Capital Region) 63 29 4 2 2 0 0 92 4 45
2020 National Capital Region 59 27 7 5 1 0 0 87 6 525
2020 Ontario (excluding National Capital Region) 73 4 10 6 6 0 0 78 12 20
2020 Quebec (excluding National Capital Region) 61 21 4 10 3 0 0 82 13 70
2019 National Capital Region 53 27 8 5 6 1 0 81 11 460
2019 Quebec (excluding National Capital Region) 70 14 11 3 3 0 0 84 5 40

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 28 6 2 2 0 0 90 4 620
2024 Ontario (excluding National Capital Region) 63 34 3 0 0 0 0 97 0 25
2024 Quebec (excluding National Capital Region) 71 18 5 0 6 0 0 89 6 60
2022 National Capital Region 69 25 2 3 1 0 0 94 4 560
2022 Ontario (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 68 22 2 9 0 0 0 90 9 45
2020 National Capital Region 67 27 2 2 1 0 0 95 3 525
2020 Ontario (excluding National Capital Region) 84 10 6 0 0 0 0 94 0 20
2020 Quebec (excluding National Capital Region) 73 15 7 3 2 0 0 88 4 70
2019 National Capital Region 58 28 5 5 5 0 0 86 9 460
2019 Quebec (excluding National Capital Region) 63 21 9 5 3 0 0 84 8 40

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 33 7 4 2 2 0 86 6 620
2024 Ontario (excluding National Capital Region) 50 32 9 0 6 3 0 84 6 25
2024 Quebec (excluding National Capital Region) 58 22 8 4 5 2 0 82 10 60
2022 National Capital Region 58 33 6 2 1 0 0 91 3 560
2022 Ontario (excluding National Capital Region) 80 14 7 0 0 0 0 93 0 15
2022 Quebec (excluding National Capital Region) 58 31 9 2 0 0 0 89 2 45
2020 National Capital Region 56 31 8 3 1 1 0 89 3 520
2020 Ontario (excluding National Capital Region) 66 10 6 12 0 6 0 81 13 20
2020 Quebec (excluding National Capital Region) 51 28 14 1 3 1 1 81 5 70
2019 National Capital Region 50 32 9 6 2 1 0 83 8 455
2019 Quebec (excluding National Capital Region) 57 29 9 0 3 2 0 88 3 40

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 24 10 6 3 8 6 77 11 620
2024 Ontario (excluding National Capital Region) 35 30 7 11 6 3 8 73 19 25
2024 Quebec (excluding National Capital Region) 35 17 12 10 8 6 13 64 22 60
2022 National Capital Region 52 23 9 3 2 5 6 84 6 560
2022 Ontario (excluding National Capital Region) 42 30 22 0 0 0 7 77 0 15
2022 Quebec (excluding National Capital Region) 42 32 8 2 3 9 4 85 6 45

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 22 12 6 3 8 7 75 11 620
2024 Ontario (excluding National Capital Region) 35 27 7 14 3 3 11 72 20 25
2024 Quebec (excluding National Capital Region) 32 25 4 9 8 8 13 73 21 60
2022 National Capital Region 51 25 8 3 2 5 6 85 6 560
2022 Ontario (excluding National Capital Region) 40 23 22 0 0 8 7 75 0 15
2022 Quebec (excluding National Capital Region) 49 24 11 0 3 11 2 84 4 45
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 26 13 4 3 1 4 80 7 620
2024 Ontario (excluding National Capital Region) 45 21 9 4 3 0 18 80 9 25
2024 Quebec (excluding National Capital Region) 36 30 13 3 3 5 10 78 7 60
2022 National Capital Region 54 27 9 3 2 2 4 86 5 560
2022 Ontario (excluding National Capital Region) 62 21 0 9 0 0 9 91 9 15
2022 Quebec (excluding National Capital Region) 52 27 9 2 0 0 10 87 2 45
2020 National Capital Region 58 22 12 3 1 1 3 83 5 525
2020 Ontario (excluding National Capital Region) 66 16 12 0 6 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 43 20 17 1 1 4 13 76 4 70
2019 National Capital Region 53 25 12 3 2 2 3 82 6 460
2019 Quebec (excluding National Capital Region) 60 17 13 3 0 2 5 83 3 40

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 26 11 7 3 1 0 78 10 620
2024 Ontario (excluding National Capital Region) 43 49 5 3 0 0 0 92 3 25
2024 Quebec (excluding National Capital Region) 58 19 11 6 4 1 0 78 11 60
2022 National Capital Region 53 32 7 5 2 0 1 86 7 560
2022 Ontario (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 61 27 6 6 0 0 0 88 6 45
2020 National Capital Region 52 30 11 4 1 0 1 83 5 520
2020 Ontario (excluding National Capital Region) 54 16 18 12 0 0 0 71 12 20
2020 Quebec (excluding National Capital Region) 56 23 13 4 2 2 0 81 6 70
2019 National Capital Region 48 32 11 5 4 0 0 80 9 460
2019 Quebec (excluding National Capital Region) 58 28 12 2 0 0 0 86 2 40

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 23 11 4 4 3 2 80 8 620
2024 Ontario (excluding National Capital Region) 64 21 9 3 3 0 0 85 6 25
2024 Quebec (excluding National Capital Region) 56 21 10 2 4 4 3 83 6 60
2022 National Capital Region 58 24 7 4 3 1 2 85 7 560
2022 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 70 21 4 4 0 0 0 92 4 45
2020 National Capital Region 55 25 12 3 2 1 1 82 5 525
2020 Ontario (excluding National Capital Region) 54 16 12 6 0 12 0 80 7 20
2020 Quebec (excluding National Capital Region) 63 19 13 3 1 0 0 82 4 70

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 30 7 5 3 1 0 84 8 620
2024 Ontario (excluding National Capital Region) 48 37 9 0 6 0 0 85 6 25
2024 Quebec (excluding National Capital Region) 61 27 5 4 2 0 0 88 7 60
2022 National Capital Region 61 27 6 4 2 0 0 88 6 555
2022 Ontario (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 65 24 6 5 0 0 0 89 5 45
2020 National Capital Region 60 27 8 3 1 0 1 87 4 525
2020 Ontario (excluding National Capital Region) 48 22 24 0 6 0 0 71 6 20
2020 Quebec (excluding National Capital Region) 58 24 9 6 3 0 0 82 9 70
2019 National Capital Region 53 27 10 6 4 1 1 80 9 455
2019 Quebec (excluding National Capital Region) 62 29 7 0 2 0 0 91 2 40

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 68 18 4 2 3 2 3 90 5 620
2024 Ontario (excluding National Capital Region) 65 25 0 3 0 0 7 97 3 25
2024 Quebec (excluding National Capital Region) 69 12 3 1 7 1 5 87 9 60
2022 National Capital Region 70 20 4 2 1 1 3 93 3 560
2022 Ontario (excluding National Capital Region) 71 14 7 0 0 8 0 92 0 15
2022 Quebec (excluding National Capital Region) 70 21 2 0 0 0 7 98 0 45

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 24 10 5 3 0 0 81 8 620
2024 Ontario (excluding National Capital Region) 68 17 12 3 0 0 0 85 3 25
2024 Quebec (excluding National Capital Region) 60 26 8 4 3 0 0 86 7 60
2022 National Capital Region 63 25 5 3 3 0 1 89 5 560
2022 Ontario (excluding National Capital Region) 93 7 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 66 19 7 7 2 0 0 84 9 45
2020 National Capital Region 61 26 8 4 1 0 0 87 5 525
2020 Ontario (excluding National Capital Region) 70 18 0 6 6 0 0 88 12 20
2020 Quebec (excluding National Capital Region) 55 30 7 3 4 0 0 85 7 70
2019 National Capital Region 56 25 7 8 3 0 0 82 11 460
2019 Quebec (excluding National Capital Region) 60 26 7 3 5 0 0 86 7 40

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 83 10 2 2 1 0 1 95 3 620
2024 Ontario (excluding National Capital Region) 96 4 0 0 0 0 0 100 0 25
2024 Quebec (excluding National Capital Region) 87 10 3 0 0 0 0 97 0 60
2022 National Capital Region 86 8 3 2 1 0 0 95 2 560
2022 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 88 8 3 0 0 0 0 97 0 45
2019 National Capital Region 81 11 2 3 2 0 1 93 5 460
2019 Quebec (excluding National Capital Region) 78 17 3 3 0 0 0 95 3 40
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 30 12 4 3 6 0 81 7 620
2024 Ontario (excluding National Capital Region) 60 8 12 0 6 14 0 79 7 25
2024 Quebec (excluding National Capital Region) 50 26 9 1 2 10 2 86 4 60
2022 National Capital Region 54 30 5 3 2 5 0 89 5 560
2022 Ontario (excluding National Capital Region) 47 29 0 0 0 25 0 100 0 15
2022 Quebec (excluding National Capital Region) 58 34 4 0 0 4 0 96 0 45
2020 National Capital Region 51 29 9 3 2 5 0 85 5 525
2020 Ontario (excluding National Capital Region) 60 22 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 51 33 9 2 0 5 0 89 2 70
2019 National Capital Region 47 30 8 6 6 3 0 80 12 460
2019 Quebec (excluding National Capital Region) 55 27 11 3 3 2 0 83 5 40

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 32 12 8 4 3 0 74 13 620
2024 Ontario (excluding National Capital Region) 50 19 12 0 6 14 0 79 7 25
2024 Quebec (excluding National Capital Region) 48 33 6 9 3 1 0 82 12 60
2022 National Capital Region 46 33 10 5 3 2 0 82 8 560
2022 Ontario (excluding National Capital Region) 56 20 17 0 0 7 0 82 0 15
2022 Quebec (excluding National Capital Region) 56 32 10 0 0 2 0 90 0 45
2020 National Capital Region 50 30 11 5 3 2 0 82 7 525
2020 Ontario (excluding National Capital Region) 60 22 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 54 30 10 3 0 1 2 86 3 70
2019 National Capital Region 46 31 9 8 4 2 0 78 13 460
2019 Quebec (excluding National Capital Region) 52 27 14 2 3 2 0 81 5 40

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 32 18 12 5 5 0 63 18 620
2024 Ontario (excluding National Capital Region) 39 30 5 9 3 14 0 80 15 25
2024 Quebec (excluding National Capital Region) 40 37 8 4 8 3 0 80 12 60
2022 National Capital Region 38 33 13 8 4 3 0 74 12 560
2022 Ontario (excluding National Capital Region) 31 31 15 9 0 14 0 73 10 15
2022 Quebec (excluding National Capital Region) 52 28 12 8 0 0 0 80 8 45
2020 National Capital Region 37 34 15 5 4 5 0 75 10 525
2020 Ontario (excluding National Capital Region) 50 27 18 6 0 0 0 76 6 20
2020 Quebec (excluding National Capital Region) 40 33 19 3 0 5 0 77 3 70
2019 National Capital Region 34 33 14 8 7 4 0 70 15 460
2019 Quebec (excluding National Capital Region) 44 31 12 7 3 4 0 78 10 40

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 35 16 12 6 2 0 65 19 620
2024 Ontario (excluding National Capital Region) 35 27 11 10 10 6 0 66 21 25
2024 Quebec (excluding National Capital Region) 42 33 10 7 6 2 0 76 13 60
2022 National Capital Region 36 38 11 9 4 1 0 75 14 560
2022 Ontario (excluding National Capital Region) 39 46 8 7 0 0 0 85 7 15
2022 Quebec (excluding National Capital Region) 57 23 4 12 0 4 0 83 13 45
2020 National Capital Region 31 40 14 10 3 3 0 73 13 525
2020 Ontario (excluding National Capital Region) 32 56 6 6 0 0 0 88 6 20
2020 Quebec (excluding National Capital Region) 44 28 16 6 1 4 0 76 8 70
2019 National Capital Region 31 33 14 12 6 4 0 66 19 460
2019 Quebec (excluding National Capital Region) 48 29 14 2 5 2 0 78 8 40

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 64 26 6 2 0 1 0 91 3 620
2024 Ontario (excluding National Capital Region) 61 20 10 0 0 9 0 89 0 25
2024 Quebec (excluding National Capital Region) 77 16 5 0 0 2 0 95 0 60
2022 National Capital Region 68 23 6 1 1 2 0 92 2 560
2022 Ontario (excluding National Capital Region) 69 22 0 0 0 9 0 100 0 15
2022 Quebec (excluding National Capital Region) 79 19 2 0 0 0 0 98 0 45
2020 National Capital Region 67 22 8 2 1 1 0 89 3 525
2020 Ontario (excluding National Capital Region) 65 11 12 0 0 12 0 87 0 20
2020 Quebec (excluding National Capital Region) 67 16 10 3 3 2 0 84 6 70
2019 National Capital Region 67 22 7 2 1 2 0 91 3 460
2019 Quebec (excluding National Capital Region) 63 27 4 3 2 2 0 91 5 40
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 45 11 5 1 1 0 83 6 620
2024 Ontario (excluding National Capital Region) 56 26 0 14 0 4 0 86 14 25
2024 Quebec (excluding National Capital Region) 51 38 5 3 0 3 0 91 3 60
2022 National Capital Region 42 43 10 3 1 1 0 85 4 560
2022 Ontario (excluding National Capital Region) 49 51 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 46 46 6 2 0 0 0 92 2 45
2020 National Capital Region 42 43 9 3 1 1 0 87 4 525
2020 Ontario (excluding National Capital Region) 50 27 12 12 0 0 0 76 12 20
2020 Quebec (excluding National Capital Region) 48 41 9 2 1 0 0 88 3 70
2019 National Capital Region 45 41 8 3 3 1 0 87 6 460
2019 Quebec (excluding National Capital Region) 48 39 9 5 0 0 0 86 5 40

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 37 18 17 7 2 0 57 25 620
2024 Ontario (excluding National Capital Region) 32 24 19 5 3 18 0 68 9 25
2024 Quebec (excluding National Capital Region) 33 34 14 7 3 9 0 74 11 60
2022 National Capital Region 30 40 15 11 3 1 0 71 14 560
2022 Ontario (excluding National Capital Region) 18 59 15 9 0 0 0 77 9 15
2022 Quebec (excluding National Capital Region) 39 41 7 6 7 0 0 80 12 45
2020 National Capital Region 26 47 13 9 2 3 0 75 12 525
2020 Ontario (excluding National Capital Region) 50 27 18 0 0 6 0 81 0 20
2020 Quebec (excluding National Capital Region) 37 36 18 3 2 5 0 77 4 70
2019 National Capital Region 25 37 19 12 5 3 0 63 17 460
2019 Quebec (excluding National Capital Region) 48 27 17 5 3 0 0 75 8 40

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 35 14 7 5 2 1 73 13 620
2024 Ontario (excluding National Capital Region) 45 29 10 8 4 0 4 77 13 25
2024 Quebec (excluding National Capital Region) 34 40 8 5 8 3 1 77 14 60
2022 National Capital Region 40 35 14 5 3 2 1 78 8 560
2022 Ontario (excluding National Capital Region) 71 21 0 9 0 0 0 91 9 15
2022 Quebec (excluding National Capital Region) 41 33 15 8 0 2 0 76 8 45
2020 National Capital Region 33 37 13 9 3 4 1 73 13 525
2020 Ontario (excluding National Capital Region) 51 38 4 0 6 0 0 90 6 20
2020 Quebec (excluding National Capital Region) 45 27 15 8 3 3 0 73 11 70
2019 National Capital Region 35 31 15 10 5 3 1 68 16 460
2019 Quebec (excluding National Capital Region) 50 26 12 4 3 5 0 80 7 40

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 38 15 4 3 2 0 78 6 620
2024 Ontario (excluding National Capital Region) 53 26 9 3 3 6 0 84 6 25
2024 Quebec (excluding National Capital Region) 47 31 9 8 4 2 0 79 12 60
2022 National Capital Region 45 36 12 4 1 3 0 83 5 560
2022 Ontario (excluding National Capital Region) 55 38 7 0 0 0 0 93 0 15
2022 Quebec (excluding National Capital Region) 50 28 13 5 0 4 0 81 5 45
2020 National Capital Region 38 40 15 4 1 3 0 80 5 520
2020 Ontario (excluding National Capital Region) 52 35 6 6 0 0 0 88 6 15
2020 Quebec (excluding National Capital Region) 51 27 15 0 3 4 0 81 3 70
2019 National Capital Region 38 32 19 6 4 1 0 71 10 460
2019 Quebec (excluding National Capital Region) 51 37 11 0 0 2 0 89 0 40

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 23 17 8 8 15 4 61 19 620
2024 Ontario (excluding National Capital Region) 38 20 3 3 5 27 3 84 12 25
2024 Quebec (excluding National Capital Region) 25 34 8 1 6 24 2 79 10 60
2022 National Capital Region 31 24 17 6 4 14 4 67 12 560
2022 Ontario (excluding National Capital Region) 33 38 6 0 0 24 0 92 0 15
2022 Quebec (excluding National Capital Region) 24 28 11 16 2 16 3 64 22 45
2020 National Capital Region 26 27 16 8 6 14 3 64 16 525
2020 Ontario (excluding National Capital Region) 56 27 12 0 6 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 41 21 16 4 4 14 0 71 10 70
2019 National Capital Region 27 19 18 13 9 11 3 53 26 455
2019 Quebec (excluding National Capital Region) 48 10 27 5 3 7 0 62 8 40

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 34 16 9 5 2 1 69 15 620
2024 Ontario (excluding National Capital Region) 34 26 15 0 6 19 0 74 7 25
2024 Quebec (excluding National Capital Region) 38 40 6 7 6 0 2 80 13 60
2022 National Capital Region 39 37 11 7 4 2 1 77 11 560
2022 Ontario (excluding National Capital Region) 40 29 16 8 0 7 0 74 9 15
2022 Quebec (excluding National Capital Region) 41 35 15 8 0 0 0 76 8 45
2020 National Capital Region 35 36 14 8 3 3 0 74 12 525
2020 Ontario (excluding National Capital Region) 48 28 12 0 6 6 0 81 6 20
2020 Quebec (excluding National Capital Region) 51 29 13 3 3 1 0 81 6 70
2019 National Capital Region 36 32 13 10 5 4 1 71 16 455
2019 Quebec (excluding National Capital Region) 55 17 23 5 0 0 0 72 5 40

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 22 12 3 5 1 6 55 45 620
2024 Ontario (excluding National Capital Region) 67 15 7 0 3 0 9 73 27 25
2024 Quebec (excluding National Capital Region) 43 25 14 3 3 2 10 49 51 60
2022 National Capital Region 54 25 10 3 1 0 8 560
2022 Ontario (excluding National Capital Region) 68 25 0 0 0 0 7 15
2022 Quebec (excluding National Capital Region) 57 21 8 2 0 0 13 45
2020 National Capital Region 54 22 10 6 3 1 3 525
2020 Ontario (excluding National Capital Region) 62 28 10 0 0 0 0 20
2020 Quebec (excluding National Capital Region) 58 15 19 4 3 0 2 70
2019 National Capital Region 55 21 11 4 3 1 5 460
2019 Quebec (excluding National Capital Region) 60 17 7 2 3 2 8 40

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 58 10 8 4 6 1 13 68 32 620
2024 Ontario (excluding National Capital Region) 47 20 7 0 7 8 11 58 42 25
2024 Quebec (excluding National Capital Region) 64 8 5 5 0 7 11 77 23 60

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 10 5 1 2 3 9 80 20 620
2024 Ontario (excluding National Capital Region) 73 14 3 3 0 3 4 79 21 25
2024 Quebec (excluding National Capital Region) 65 8 1 6 0 8 11 81 19 60
2022 National Capital Region 77 8 3 1 1 3 8 560
2022 Ontario (excluding National Capital Region) 93 0 0 0 0 0 7 15
2022 Quebec (excluding National Capital Region) 75 4 4 0 2 7 8 45
2020 National Capital Region 78 7 4 1 2 4 4 520
2020 Ontario (excluding National Capital Region) 72 22 6 0 0 0 0 20
2020 Quebec (excluding National Capital Region) 74 11 6 0 3 3 3 70
2019 National Capital Region 75 8 4 2 1 3 6 460
2019 Quebec (excluding National Capital Region) 68 9 11 5 0 5 3 40

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 71 7 3 1 2 3 13 85 15 620
2024 Ontario (excluding National Capital Region) 79 0 4 0 3 3 11 92 8 25
2024 Quebec (excluding National Capital Region) 74 8 1 0 0 5 12 89 11 60

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 11 4 2 3 2 11 75 25 620
2024 Ontario (excluding National Capital Region) 72 6 4 0 3 3 11 84 16 25
2024 Quebec (excluding National Capital Region) 66 8 3 4 1 5 12 79 21 60

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 31 13 13 13 3 4 59 28 620
2024 Ontario (excluding National Capital Region) 10 37 14 13 13 8 4 54 30 25
2024 Quebec (excluding National Capital Region) 20 32 12 12 9 11 4 61 25 60
2022 National Capital Region 26 33 13 12 10 2 5 63 23 560
2022 Ontario (excluding National Capital Region) 9 23 20 24 9 8 7 38 38 15
2022 Quebec (excluding National Capital Region) 30 36 10 7 6 2 8 74 15 45
2020 National Capital Region 23 33 13 13 9 5 4 62 23 525
2020 Ontario (excluding National Capital Region) 44 28 6 10 12 0 0 72 22 20
2020 Quebec (excluding National Capital Region) 41 24 15 12 3 4 1 68 15 70
2019 National Capital Region 27 24 13 15 12 4 4 56 30 460
2019 Quebec (excluding National Capital Region) 43 17 23 7 3 7 0 65 11 40

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 40 16 7 3 5 0 73 10 620
2024 Ontario (excluding National Capital Region) 27 29 15 16 0 13 0 65 18 25
2024 Quebec (excluding National Capital Region) 35 37 12 8 4 4 0 75 13 60
2022 National Capital Region 33 41 16 5 2 2 0 77 7 560
2022 Ontario (excluding National Capital Region) 34 36 21 8 0 0 0 70 8 15
2022 Quebec (excluding National Capital Region) 36 49 15 0 0 0 0 85 0 45
2020 National Capital Region 30 47 14 6 2 2 0 78 8 520
2020 Ontario (excluding National Capital Region) 44 38 6 6 0 6 0 87 6 20
2020 Quebec (excluding National Capital Region) 40 24 28 0 3 5 0 68 3 70
2019 National Capital Region 30 38 17 9 3 3 0 70 12 460
2019 Quebec (excluding National Capital Region) 46 29 18 2 2 0 3 77 4 40

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 38 8 5 4 3 0 82 9 620
2024 Ontario (excluding National Capital Region) 49 22 8 5 3 12 0 81 10 25
2024 Quebec (excluding National Capital Region) 48 33 5 8 3 3 0 84 11 60
2022 National Capital Region 49 36 7 4 2 2 0 87 5 560
2022 Ontario (excluding National Capital Region) 54 30 7 8 0 0 0 85 8 15
2022 Quebec (excluding National Capital Region) 55 36 2 2 0 5 0 96 2 45
2020 National Capital Region 44 41 8 3 2 2 0 87 5 525
2020 Ontario (excluding National Capital Region) 54 28 18 0 0 0 0 82 0 20
2020 Quebec (excluding National Capital Region) 60 25 12 2 0 2 0 86 2 70
2019 National Capital Region 46 36 11 5 2 1 0 82 7 460
2019 Quebec (excluding National Capital Region) 68 12 20 0 0 0 0 80 0 40

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 34 10 5 2 7 1 81 8 620
2024 Ontario (excluding National Capital Region) 46 23 10 0 9 12 0 79 10 25
2024 Quebec (excluding National Capital Region) 39 33 10 5 1 8 3 81 7 60
2022 National Capital Region 43 35 11 4 1 6 0 83 5 560
2022 Ontario (excluding National Capital Region) 30 37 9 0 0 24 0 89 0 15
2022 Quebec (excluding National Capital Region) 42 39 4 2 2 10 0 91 5 45
2020 National Capital Region 41 33 12 3 3 7 1 81 6 525
2020 Ontario (excluding National Capital Region) 66 22 12 0 0 0 0 88 0 20
2020 Quebec (excluding National Capital Region) 55 22 13 4 4 1 0 78 9 70
2019 National Capital Region 46 29 14 5 1 4 1 79 6 460
2019 Quebec (excluding National Capital Region) 67 22 11 0 0 0 0 89 0 40

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 21 15 6 4 21 2 68 13 620
2024 Ontario (excluding National Capital Region) 32 8 11 10 3 30 7 62 21 25
2024 Quebec (excluding National Capital Region) 42 18 7 2 3 28 0 83 7 60
2022 National Capital Region 33 22 19 5 3 17 1 67 10 560
2022 Ontario (excluding National Capital Region) 16 22 52 0 0 9 0 43 0 15
2022 Quebec (excluding National Capital Region) 45 18 11 6 0 20 0 79 8 45
2020 National Capital Region 27 31 18 7 3 14 1 68 11 525
2020 Ontario (excluding National Capital Region) 37 24 16 5 0 18 0 74 7 20
2020 Quebec (excluding National Capital Region) 35 18 24 4 3 15 1 63 9 70

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 28 8 4 4 8 5 82 9 620
2024 Ontario (excluding National Capital Region) 42 22 0 6 3 13 14 88 12 25
2024 Quebec (excluding National Capital Region) 35 35 10 6 3 4 8 79 10 60
2022 National Capital Region 50 30 8 3 2 5 3 87 5 555
2022 Ontario (excluding National Capital Region) 32 45 14 0 0 9 0 84 0 15
2022 Quebec (excluding National Capital Region) 45 38 9 2 2 4 0 87 4 45
2020 National Capital Region 48 30 10 4 2 4 2 83 6 520
2020 Ontario (excluding National Capital Region) 43 33 12 6 0 6 0 81 6 20
2020 Quebec (excluding National Capital Region) 41 25 14 3 3 10 3 77 7 70

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 2 2 8 5 40 9 33 78 8 620
2024 Ontario (excluding National Capital Region) 6 11 3 3 46 11 20 70 26 25
2024 Quebec (excluding National Capital Region) 1 6 2 6 28 7 50 79 17 60
2022 National Capital Region 1 2 8 7 49 4 27 83 5 555
2022 Ontario (excluding National Capital Region) 0 0 14 0 18 17 52 56 0 15
2022 Quebec (excluding National Capital Region) 2 7 6 4 47 2 32 77 14 45

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 13 17 3 3 46 7 51 14 620
2024 Ontario (excluding National Capital Region) 0 8 14 3 3 59 14 28 21 25
2024 Quebec (excluding National Capital Region) 11 6 20 1 2 50 9 44 7 60
2022 National Capital Region 11 17 20 2 3 42 6 53 9 560
2022 Ontario (excluding National Capital Region) 9 36 15 0 0 24 16 75 0 15
2022 Quebec (excluding National Capital Region) 12 22 15 0 2 41 8 66 5 45

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 58 31 5 2 3 1 0 90 5 620
2024 Ontario (excluding National Capital Region) 72 11 12 3 0 3 0 85 3 25
2024 Quebec (excluding National Capital Region) 59 33 3 1 4 0 0 92 5 60
2022 National Capital Region 65 26 5 2 1 0 0 92 3 560
2022 Ontario (excluding National Capital Region) 77 23 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 72 24 4 0 0 0 0 96 0 45
2020 National Capital Region 65 28 4 2 1 0 0 93 3 520
2020 Ontario (excluding National Capital Region) 71 17 12 0 0 0 0 88 0 20
2020 Quebec (excluding National Capital Region) 66 27 6 0 2 0 0 92 2 70
2019 National Capital Region 60 28 6 4 2 0 0 88 6 460
2019 Quebec (excluding National Capital Region) 69 17 13 0 0 0 0 87 0 40

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 27 9 5 3 1 0 83 8 620
2024 Ontario (excluding National Capital Region) 72 11 4 3 6 5 0 87 9 25
2024 Quebec (excluding National Capital Region) 60 24 5 1 7 2 0 86 9 60
2022 National Capital Region 56 29 8 5 2 1 0 85 6 560
2022 Ontario (excluding National Capital Region) 55 30 15 0 0 0 0 85 0 15
2022 Quebec (excluding National Capital Region) 60 28 10 2 0 0 0 88 2 45
2020 National Capital Region 53 33 7 4 2 0 0 87 6 520
2020 Ontario (excluding National Capital Region) 65 18 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 54 30 9 3 3 1 0 85 6 70
2019 National Capital Region 52 25 11 7 5 0 0 77 12 460
2019 Quebec (excluding National Capital Region) 58 21 19 0 2 0 0 79 2 40

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 33 7 6 4 0 0 83 10 620
2024 Ontario (excluding National Capital Region) 72 11 12 0 6 0 0 83 6 25
2024 Quebec (excluding National Capital Region) 51 35 7 3 4 0 0 86 7 60
2022 National Capital Region 56 31 6 5 2 0 0 87 7 560
2022 Ontario (excluding National Capital Region) 55 28 17 0 0 0 0 83 0 15
2022 Quebec (excluding National Capital Region) 61 33 6 0 0 0 0 94 0 45
2020 National Capital Region 51 35 9 3 2 0 0 86 5 515
2020 Ontario (excluding National Capital Region) 71 12 12 6 0 0 0 82 6 20
2020 Quebec (excluding National Capital Region) 60 27 9 0 3 2 0 88 3 70
2019 National Capital Region 49 30 9 8 4 0 0 79 12 455
2019 Quebec (excluding National Capital Region) 60 22 11 2 5 0 0 82 7 40
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 22 15 8 5 3 1 71 14 620
2024 Ontario (excluding National Capital Region) 42 23 12 4 8 11 0 73 14 25
2024 Quebec (excluding National Capital Region) 47 24 10 1 5 12 0 81 8 60
2022 National Capital Region 50 22 14 6 4 4 0 75 10 560
2022 Ontario (excluding National Capital Region) 30 55 15 0 0 0 0 85 0 15
2022 Quebec (excluding National Capital Region) 56 20 11 11 0 3 0 78 11 45
2020 National Capital Region 43 25 18 7 4 2 1 70 11 525
2020 Ontario (excluding National Capital Region) 48 29 6 18 0 0 0 77 18 20
2020 Quebec (excluding National Capital Region) 41 28 15 7 3 4 2 73 11 70
2019 National Capital Region 43 23 12 9 9 3 1 69 18 460
2019 Quebec (excluding National Capital Region) 45 25 13 8 7 2 0 72 15 40

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 39 35 25 620
2024 Ontario (excluding National Capital Region) 55 19 25 25
2024 Quebec (excluding National Capital Region) 41 46 13 60
2022 National Capital Region 38 33 29 560
2022 Ontario (excluding National Capital Region) 61 16 23 15
2022 Quebec (excluding National Capital Region) 31 53 16 45
2020 National Capital Region 26 38 37 525
2020 Ontario (excluding National Capital Region) 24 44 32 20
2020 Quebec (excluding National Capital Region) 17 47 36 70
2019 National Capital Region 34 27 38 460
2019 Quebec (excluding National Capital Region) 31 34 35 40

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 9 32 25 6 22 7 235
2024 Ontario (excluding National Capital Region) 8 7 19 7 59 0 15
2024 Quebec (excluding National Capital Region) 14 24 22 7 28 5 25
2022 National Capital Region 11 36 29 5 13 7 210
2022 Quebec (excluding National Capital Region) 0 14 26 0 28 32 15
2020 National Capital Region 7 22 43 4 20 4 135
2020 Quebec (excluding National Capital Region) 9 33 32 8 18 0 10
2019 National Capital Region 11 14 34 2 28 11 155
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 7 93 620
2022 National Capital Region 5 95 555
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 7 93 525
2020 Quebec (excluding National Capital Region) 7 93 70
2019 National Capital Region 11 89 460
2019 Quebec (excluding National Capital Region) 13 87 40

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 50 50 45
2022 National Capital Region 53 47 30
2020 National Capital Region 37 63 40

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 45 55 45
2022 National Capital Region 69 31 30
2020 National Capital Region 62 38 40

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 11 89 45
2022 National Capital Region 3 97 30

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 0 100 30
2020 National Capital Region 0 100 40

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 42 58 45
2022 National Capital Region 29 71 30
2020 National Capital Region 27 73 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 43 57 45
2022 National Capital Region 47 53 30
2020 National Capital Region 36 64 40

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 45
2022 National Capital Region 55 45 30
2020 National Capital Region 36 64 40

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 41 59 45
2022 National Capital Region 34 66 30
2020 National Capital Region 41 59 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 42 58 45
2022 National Capital Region 31 69 30
2020 National Capital Region 26 74 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 62 38 45
2022 National Capital Region 56 44 30
2020 National Capital Region 51 49 40

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 41 59 45
2022 National Capital Region 29 71 30
2020 National Capital Region 21 79 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30
2020 National Capital Region 0 100 40

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 30

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 87 45
2022 National Capital Region 16 84 30
2020 National Capital Region 13 87 40

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 52 48 45
2022 National Capital Region 46 54 30
2020 National Capital Region 35 65 40

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 30 70 45
2022 National Capital Region 23 77 30
2020 National Capital Region 24 76 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 21 79 30
2020 National Capital Region 18 82 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 73 27 45
2022 National Capital Region 56 44 30
2020 National Capital Region 52 48 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 29 71 45
2022 National Capital Region 19 81 30
2020 National Capital Region 29 71 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 10 90 45
2022 National Capital Region 7 93 30
2020 National Capital Region 15 85 40

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 14 86 45
2022 National Capital Region 7 93 30
2020 National Capital Region 17 83 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 30

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 30

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 45
2022 National Capital Region 10 90 30

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 19 81 45
2022 National Capital Region 26 74 30
2020 National Capital Region 37 63 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 30

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 22 78 45
2022 National Capital Region 29 71 30

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 30

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 45
2022 National Capital Region 11 89 30

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 30

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 10 90 45
2022 National Capital Region 5 95 30

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 87 45
2022 National Capital Region 4 96 30

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 14 86 30

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 45
2022 National Capital Region 30 70 30

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 47 53 45
2022 National Capital Region 41 59 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 48 52 45
2022 National Capital Region 57 43 30

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 12 88 45
2022 National Capital Region 14 86 30

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 13 11 4 4 39 13 62 15 620
2024 Quebec (excluding National Capital Region) 21 9 8 0 3 37 23 74 7 60
2022 National Capital Region 19 13 12 3 1 40 12 66 10 560
2022 Quebec (excluding National Capital Region) 31 12 9 5 0 39 4 76 8 45
2020 National Capital Region 21 13 15 4 3 35 9 61 12 525
2020 Ontario (excluding National Capital Region) 28 4 18 0 6 22 22 58 11 20
2020 Quebec (excluding National Capital Region) 30 19 15 0 3 21 12 73 4 70
2019 National Capital Region 20 12 14 7 4 30 13 56 19 460
2019 Quebec (excluding National Capital Region) 41 12 14 2 0 12 19 77 2 40

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 28 11 4 3 15 3 79 8 620
2024 Ontario (excluding National Capital Region) 34 16 14 0 3 21 12 75 4 25
2024 Quebec (excluding National Capital Region) 39 33 3 0 3 21 2 92 4 60
2022 National Capital Region 41 32 11 3 1 11 1 83 5 560
2022 Quebec (excluding National Capital Region) 53 21 4 2 0 18 2 92 3 45
2020 National Capital Region 34 29 14 4 2 16 2 76 7 525
2020 Ontario (excluding National Capital Region) 40 22 12 0 0 21 5 84 0 20
2020 Quebec (excluding National Capital Region) 39 27 17 1 1 13 1 77 3 70
2019 National Capital Region 36 27 15 6 3 11 1 72 11 460
2019 Quebec (excluding National Capital Region) 57 10 14 4 0 16 0 79 4 40
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 5 95 620
2022 National Capital Region 4 96 560
2022 Ontario (excluding National Capital Region) 0 100 15
2020 National Capital Region 5 95 525
2020 Ontario (excluding National Capital Region) 0 100 20
2019 National Capital Region 7 93 460

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 32 68 35
2022 National Capital Region 34 66 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 60 40 35
2022 National Capital Region 66 34 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 25

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 22 78 35
2022 National Capital Region 28 72 25

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 31 69 30
2022 National Capital Region 13 87 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 30
2022 National Capital Region 4 96 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 23 77 30
2022 National Capital Region 22 78 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 38 62 30
2022 National Capital Region 29 71 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 25

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 20 80 30
2022 National Capital Region 12 88 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 4 96 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 30
2022 National Capital Region 9 91 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 29 71 35
2022 National Capital Region 38 62 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 14 86 35
2022 National Capital Region 9 91 25

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 14 86 35
2022 National Capital Region 5 95 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 25

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 42 58 35
2022 National Capital Region 58 42 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 25

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 5 95 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 25

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 25

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 30 70 35
2022 National Capital Region 21 79 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 25

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 33 67 35
2022 National Capital Region 37 63 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 58 42 35
2022 National Capital Region 48 52 25

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 14 12 3 2 40 8 67 9 620
2024 Quebec (excluding National Capital Region) 18 21 10 3 4 38 6 70 13 60
2022 National Capital Region 23 12 13 2 1 40 9 68 6 560
2022 Quebec (excluding National Capital Region) 28 16 9 0 2 40 4 78 4 45
2020 National Capital Region 22 15 16 3 1 35 7 65 7 525
2020 Ontario (excluding National Capital Region) 34 10 18 0 0 28 10 72 0 20
2020 Quebec (excluding National Capital Region) 30 17 14 0 1 29 9 76 2 70
2019 National Capital Region 20 10 19 3 3 31 15 55 10 460
2019 Quebec (excluding National Capital Region) 42 15 11 2 0 16 14 82 2 40

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 28 11 3 2 16 3 79 7 620
2024 Ontario (excluding National Capital Region) 38 25 3 3 3 16 12 88 8 25
2024 Quebec (excluding National Capital Region) 31 36 9 5 4 16 0 79 10 60
2022 National Capital Region 40 31 10 3 1 12 3 84 4 560
2022 Quebec (excluding National Capital Region) 55 18 2 0 2 20 2 95 3 45
2020 National Capital Region 35 28 15 3 1 16 1 76 5 525
2020 Ontario (excluding National Capital Region) 51 22 6 0 0 21 0 93 0 20
2020 Quebec (excluding National Capital Region) 37 27 16 1 0 16 1 78 2 70
2019 National Capital Region 39 25 16 4 2 13 2 75 6 460
2019 Quebec (excluding National Capital Region) 56 15 9 4 0 14 3 85 4 40

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 0 9 42 0 41 8 0 10 44 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 27 12 5 6 1 3 48 52 615
2024 Ontario (excluding National Capital Region) 45 18 17 17 3 0 0 45 55 25
2024 Quebec (excluding National Capital Region) 42 23 17 8 2 2 6 46 54 60
2022 National Capital Region 41 29 15 6 6 0 3 555
2022 Ontario (excluding National Capital Region) 21 63 0 8 0 8 0 15
2022 Quebec (excluding National Capital Region) 29 32 27 5 2 0 6 45
2020 National Capital Region 42 26 19 7 7 0 0 525
2020 Ontario (excluding National Capital Region) 29 44 16 0 11 0 0 20
2020 Quebec (excluding National Capital Region) 53 21 17 6 2 0 2 70
2019 National Capital Region 40 24 19 8 7 0 1 460
2019 Quebec (excluding National Capital Region) 47 29 12 10 2 0 0 40

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 29 24 10 11 0 1 26 74 620
2024 Ontario (excluding National Capital Region) 52 39 10 0 0 0 0 52 48 25
2024 Quebec (excluding National Capital Region) 41 19 26 7 3 2 2 43 57 60
2022 National Capital Region 25 30 25 10 9 0 1 560
2022 Ontario (excluding National Capital Region) 46 30 9 15 0 0 0 15
2022 Quebec (excluding National Capital Region) 21 32 26 5 16 0 0 45
2020 National Capital Region 23 26 24 15 11 0 0 525
2020 Ontario (excluding National Capital Region) 29 34 18 6 14 0 0 20
2020 Quebec (excluding National Capital Region) 35 24 22 11 6 2 0 65
2019 National Capital Region 29 25 25 13 8 0 0 460
2019 Quebec (excluding National Capital Region) 40 30 13 3 7 7 0 40

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 31 18 9 6 0 2 35 65 615
2024 Ontario (excluding National Capital Region) 67 10 15 3 0 0 4 71 29 25
2024 Quebec (excluding National Capital Region) 46 27 10 9 2 2 5 49 51 60
2022 National Capital Region 36 29 20 7 5 0 2 555
2022 Ontario (excluding National Capital Region) 46 22 8 15 0 9 0 15
2022 Quebec (excluding National Capital Region) 37 22 27 6 6 0 2 45
2020 National Capital Region 34 29 18 10 7 1 0 520
2020 Ontario (excluding National Capital Region) 51 23 6 10 10 0 0 20
2020 Quebec (excluding National Capital Region) 31 32 17 10 3 4 3 70
2019 National Capital Region 36 29 19 10 5 1 0 455
2019 Quebec (excluding National Capital Region) 53 21 17 2 2 2 2 40

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 26 19 11 8 0 2 34 66 620
2024 Ontario (excluding National Capital Region) 59 20 11 0 7 0 3 61 39 25
2024 Quebec (excluding National Capital Region) 42 25 6 18 1 3 5 45 55 60
2022 National Capital Region 28 27 20 14 10 0 1 560
2022 Ontario (excluding National Capital Region) 38 31 16 0 7 9 0 15
2022 Quebec (excluding National Capital Region) 29 25 25 6 14 0 0 45
2020 National Capital Region 32 25 22 13 7 1 1 525
2020 Ontario (excluding National Capital Region) 45 24 22 10 0 0 0 20
2020 Quebec (excluding National Capital Region) 37 26 17 11 6 2 2 70
2019 National Capital Region 35 25 19 11 9 1 0 455
2019 Quebec (excluding National Capital Region) 39 34 10 5 7 2 2 40

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 22 11 5 4 0 5 56 44 620
2024 Ontario (excluding National Capital Region) 79 9 0 0 0 0 12 90 10 25
2024 Quebec (excluding National Capital Region) 59 20 7 3 0 4 7 67 33 60
2022 National Capital Region 52 24 11 4 4 0 5 560
2022 Ontario (excluding National Capital Region) 46 28 9 0 0 8 9 15
2022 Quebec (excluding National Capital Region) 54 19 14 4 2 2 5 45
2020 National Capital Region 48 25 15 6 5 0 1 520
2020 Ontario (excluding National Capital Region) 72 12 5 10 0 0 0 15
2020 Quebec (excluding National Capital Region) 43 25 16 9 2 2 5 70
2019 National Capital Region 47 23 15 5 6 1 3 460
2019 Quebec (excluding National Capital Region) 64 13 16 0 0 0 8 40

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 27 16 9 10 0 1 39 61 620
2024 Ontario (excluding National Capital Region) 78 16 0 7 0 0 0 78 22 25
2024 Quebec (excluding National Capital Region) 43 25 20 6 4 0 4 44 56 60
2022 National Capital Region 43 27 16 6 6 0 1 560
2022 Ontario (excluding National Capital Region) 55 22 15 8 0 0 0 15
2022 Quebec (excluding National Capital Region) 51 19 17 6 7 0 0 45
2020 National Capital Region 33 30 18 9 9 1 1 520
2020 Ontario (excluding National Capital Region) 34 34 10 11 10 0 0 20
2020 Quebec (excluding National Capital Region) 37 23 14 14 7 1 3 70
2019 National Capital Region 40 24 20 8 8 1 1 460
2019 Quebec (excluding National Capital Region) 54 24 10 2 7 2 0 40

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 29 19 9 5 1 1 37 63 615
2024 Ontario (excluding National Capital Region) 57 19 18 0 6 0 0 57 43 25
2024 Quebec (excluding National Capital Region) 41 28 10 8 2 5 5 45 55 60
2022 National Capital Region 41 32 15 5 4 1 1 555
2022 Ontario (excluding National Capital Region) 7 47 14 15 0 16 0 15
2022 Quebec (excluding National Capital Region) 50 21 18 4 2 3 2 45
2020 National Capital Region 42 34 16 5 2 0 1 525
2020 Ontario (excluding National Capital Region) 33 44 12 11 0 0 0 20
2020 Quebec (excluding National Capital Region) 44 25 20 3 3 1 5 70
2019 National Capital Region 37 29 19 10 3 1 1 455
2019 Quebec (excluding National Capital Region) 48 29 9 4 3 4 2 40

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 29 22 10 8 1 1 31 69 620
2024 Ontario (excluding National Capital Region) 32 34 23 0 7 0 4 33 67 25
2024 Quebec (excluding National Capital Region) 35 33 8 9 6 2 6 38 62 60
2022 National Capital Region 32 32 20 9 5 0 1 560
2022 Ontario (excluding National Capital Region) 31 0 40 0 7 22 0 15
2022 Quebec (excluding National Capital Region) 41 22 28 6 2 0 0 45
2020 National Capital Region 31 33 20 10 4 0 0 520
2020 Ontario (excluding National Capital Region) 29 48 13 6 5 0 0 15
2020 Quebec (excluding National Capital Region) 44 21 27 4 5 0 0 70
2019 National Capital Region 34 32 20 9 5 1 0 455
2019 Quebec (excluding National Capital Region) 46 33 10 7 3 2 0 40

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 27 16 8 8 1 1 39 61 615
2024 Ontario (excluding National Capital Region) 46 28 7 12 7 0 0 46 54 25
2024 Quebec (excluding National Capital Region) 54 16 9 7 9 0 5 57 43 60
2022 National Capital Region 41 29 16 8 4 0 2 560
2022 Ontario (excluding National Capital Region) 31 32 14 0 22 0 0 15
2022 Quebec (excluding National Capital Region) 46 25 11 10 5 0 3 45
2020 National Capital Region 39 35 16 7 2 0 0 520
2020 Ontario (excluding National Capital Region) 43 34 6 12 5 0 0 20
2020 Quebec (excluding National Capital Region) 46 21 26 4 3 0 0 70
2019 National Capital Region 39 31 12 10 6 0 1 455
2019 Quebec (excluding National Capital Region) 35 36 14 0 10 5 0 40

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 22 13 5 6 1 1 54 46 615
2024 Ontario (excluding National Capital Region) 79 14 4 0 3 0 0 79 21 25
2024 Quebec (excluding National Capital Region) 58 20 5 10 3 0 4 61 39 60
2022 National Capital Region 55 25 12 3 4 0 2 555
2022 Ontario (excluding National Capital Region) 68 23 0 0 0 9 0 15
2022 Quebec (excluding National Capital Region) 53 23 14 4 4 0 2 45
2020 National Capital Region 52 29 10 6 2 0 1 525
2020 Ontario (excluding National Capital Region) 46 26 12 6 10 0 0 20
2020 Quebec (excluding National Capital Region) 51 17 18 12 3 0 0 70
2019 National Capital Region 51 27 11 7 4 0 0 455
2019 Quebec (excluding National Capital Region) 65 22 5 4 3 2 0 40

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 26 10 5 4 1 1 54 46 620
2024 Ontario (excluding National Capital Region) 63 21 13 3 0 0 0 63 37 25
2024 Quebec (excluding National Capital Region) 53 27 8 2 5 4 2 56 44 60
2022 National Capital Region 51 26 14 7 2 0 1 560
2022 Ontario (excluding National Capital Region) 63 25 12 0 0 0 0 15
2022 Quebec (excluding National Capital Region) 58 14 12 4 9 0 4 45
2020 National Capital Region 30 29 26 11 5 0 0 520
2020 Ontario (excluding National Capital Region) 34 43 12 0 11 0 0 20
2020 Quebec (excluding National Capital Region) 29 34 24 8 6 0 0 70

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 29 16 6 5 0 1 43 57 615
2024 Ontario (excluding National Capital Region) 61 21 13 4 0 0 0 61 39 25
2024 Quebec (excluding National Capital Region) 44 22 16 8 3 0 7 47 53 60
2022 National Capital Region 46 27 16 7 3 0 1 560
2022 Ontario (excluding National Capital Region) 45 25 23 0 7 0 0 15
2022 Quebec (excluding National Capital Region) 41 35 15 0 2 0 7 45
2020 National Capital Region 37 32 18 6 5 0 0 525
2020 Ontario (excluding National Capital Region) 46 23 9 6 16 0 0 20
2020 Quebec (excluding National Capital Region) 35 35 22 6 3 0 0 70
2019 National Capital Region 45 29 15 6 3 1 1 450
2019 Quebec (excluding National Capital Region) 59 15 14 5 3 4 0 40

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 18 15 9 13 1 4 43 57 620
2024 Ontario (excluding National Capital Region) 68 20 0 0 0 0 12 77 23 25
2024 Quebec (excluding National Capital Region) 51 13 12 4 7 0 12 58 42 60
2022 National Capital Region 75 12 5 2 2 1 4 555
2022 Ontario (excluding National Capital Region) 73 22 0 0 0 0 6 15
2022 Quebec (excluding National Capital Region) 62 13 12 3 5 0 6 45
2020 National Capital Region 48 28 14 4 2 1 2 525
2020 Ontario (excluding National Capital Region) 61 16 17 0 5 0 0 20
2020 Quebec (excluding National Capital Region) 58 26 9 2 5 2 0 70
2019 National Capital Region 63 18 8 6 3 1 1 455
2019 Quebec (excluding National Capital Region) 68 5 13 2 3 6 3 40

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 28 13 7 5 1 1 47 53 615
2024 Ontario (excluding National Capital Region) 64 26 7 3 0 0 0 64 36 25
2024 Quebec (excluding National Capital Region) 58 27 3 4 3 1 5 61 39 60
2022 National Capital Region 65 25 5 2 1 0 1 560
2022 Ontario (excluding National Capital Region) 62 23 9 0 0 0 6 15
2022 Quebec (excluding National Capital Region) 59 24 10 2 4 0 2 45
2020 National Capital Region 35 36 19 7 3 0 0 525
2020 Ontario (excluding National Capital Region) 45 40 10 0 5 0 0 20
2020 Quebec (excluding National Capital Region) 51 32 8 6 3 0 0 70

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 72 10 3 2 2 1 10 81 19 620
2024 Ontario (excluding National Capital Region) 93 0 0 0 3 0 4 97 3 25
2024 Quebec (excluding National Capital Region) 69 11 6 2 0 2 10 78 22 60

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 13 4 3 5 1 8 73 27 620
2024 Ontario (excluding National Capital Region) 83 7 3 0 3 0 4 87 13 25
2024 Quebec (excluding National Capital Region) 66 14 7 2 0 0 10 74 26 60

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 11 3 3 3 1 6 79 21 615
2024 Ontario (excluding National Capital Region) 82 8 0 0 6 0 4 86 14 25
2024 Quebec (excluding National Capital Region) 74 4 2 3 5 4 9 85 15 60
2022 National Capital Region 82 6 3 1 2 0 5 560
2022 Ontario (excluding National Capital Region) 85 0 0 0 0 9 6 15
2022 Quebec (excluding National Capital Region) 77 4 8 4 2 0 6 45
2020 National Capital Region 81 9 3 2 1 1 3 520
2020 Ontario (excluding National Capital Region) 77 12 6 0 5 0 0 20
2020 Quebec (excluding National Capital Region) 79 6 6 1 3 0 5 65
2019 National Capital Region 74 13 4 2 4 1 2 455
2019 Quebec (excluding National Capital Region) 83 11 0 4 0 0 2 40

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 18 8 2 2 0 4 68 32 620
2024 Ontario (excluding National Capital Region) 91 3 0 6 0 0 0 91 9 25
2024 Quebec (excluding National Capital Region) 76 7 4 4 1 2 5 82 18 60
2022 National Capital Region 72 16 5 2 1 0 3 560
2022 Ontario (excluding National Capital Region) 79 15 0 0 0 0 6 15
2022 Quebec (excluding National Capital Region) 57 28 7 2 2 0 4 45
2020 National Capital Region 74 17 6 1 0 0 2 520
2020 Ontario (excluding National Capital Region) 76 13 6 6 0 0 0 15
2020 Quebec (excluding National Capital Region) 78 12 5 1 1 0 3 70
2019 National Capital Region 63 23 8 3 2 0 1 455
2019 Quebec (excluding National Capital Region) 77 13 8 0 0 0 2 40

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 16 6 4 4 0 3 69 31 615
2024 Ontario (excluding National Capital Region) 87 7 0 3 3 0 0 87 13 25
2024 Quebec (excluding National Capital Region) 67 11 4 3 7 2 5 72 28 60
2022 National Capital Region 75 12 5 3 3 0 2 560
2022 Ontario (excluding National Capital Region) 85 0 0 0 0 9 6 15
2022 Quebec (excluding National Capital Region) 77 8 9 0 2 0 4 45
2020 National Capital Region 74 14 5 3 2 0 1 520
2020 Ontario (excluding National Capital Region) 77 12 6 0 5 0 0 20
2020 Quebec (excluding National Capital Region) 74 10 8 2 4 0 3 70
2019 National Capital Region 66 17 8 5 3 0 1 455
2019 Quebec (excluding National Capital Region) 71 19 5 2 0 0 2 40

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 65 10 5 2 1 0 16 78 22 615
2024 Ontario (excluding National Capital Region) 82 0 0 3 0 0 15 96 4 25
2024 Quebec (excluding National Capital Region) 67 6 0 7 0 2 19 84 16 60
2022 National Capital Region 64 11 6 1 1 0 17 560
2022 Ontario (excluding National Capital Region) 70 16 0 0 0 0 15 15
2022 Quebec (excluding National Capital Region) 67 4 9 2 2 0 16 45
2020 National Capital Region 69 12 5 1 1 0 12 525
2020 Ontario (excluding National Capital Region) 55 10 6 0 5 0 23 20
2020 Quebec (excluding National Capital Region) 77 11 2 0 1 0 10 70
2019 National Capital Region 66 10 5 1 1 0 17 455
2019 Quebec (excluding National Capital Region) 91 2 0 0 0 2 5 40

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 14 2 2 2 1 7 79 21 610
2024 Ontario (excluding National Capital Region) 92 8 0 0 0 0 0 92 8 25
2024 Quebec (excluding National Capital Region) 78 10 0 2 0 2 8 87 13 60
2022 National Capital Region 74 14 5 1 1 0 5 560
2022 Ontario (excluding National Capital Region) 70 7 8 0 0 0 15 15
2022 Quebec (excluding National Capital Region) 80 8 6 0 2 0 4 45
2020 National Capital Region 75 14 6 1 1 0 3 525
2020 Ontario (excluding National Capital Region) 77 12 6 5 0 0 0 20
2020 Quebec (excluding National Capital Region) 77 14 3 4 0 0 1 70
2019 National Capital Region 75 14 6 2 1 0 3 455
2019 Quebec (excluding National Capital Region) 90 5 0 0 0 2 2 40

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 16 11 6 13 1 2 53 47 620
2024 Ontario (excluding National Capital Region) 25 30 19 6 17 0 4 26 74 25
2024 Quebec (excluding National Capital Region) 44 17 15 3 17 0 4 45 55 60
2022 National Capital Region 60 13 11 5 9 0 3 560
2022 Ontario (excluding National Capital Region) 29 18 21 15 17 0 0 15
2022 Quebec (excluding National Capital Region) 65 8 14 5 6 0 2 45
2020 National Capital Region 57 18 13 6 5 0 1 525
2020 Ontario (excluding National Capital Region) 71 0 18 0 11 0 0 20
2020 Quebec (excluding National Capital Region) 54 25 11 9 2 0 0 70
2019 National Capital Region 54 13 12 8 11 0 2 455
2019 Quebec (excluding National Capital Region) 40 21 15 7 12 2 2 40

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 25 13 4 2 1 3 54 46 620
2024 Ontario (excluding National Capital Region) 74 13 3 0 3 3 4 80 20 25
2024 Quebec (excluding National Capital Region) 61 16 14 2 1 2 3 65 35 60
2022 National Capital Region 53 26 12 5 1 0 3 560
2022 Ontario (excluding National Capital Region) 53 33 0 8 0 0 6 15
2022 Quebec (excluding National Capital Region) 54 19 18 5 2 0 2 45
2020 National Capital Region 51 28 13 3 4 0 1 525
2020 Ontario (excluding National Capital Region) 55 18 22 6 0 0 0 20
2020 Quebec (excluding National Capital Region) 53 30 12 6 0 0 0 70
2019 National Capital Region 61 24 7 3 2 0 2 455
2019 Quebec (excluding National Capital Region) 69 16 10 2 3 0 0 40

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 33 34 12 5 0 1 47 18 620
2024 Ontario (excluding National Capital Region) 21 60 16 3 0 0 0 81 3 25
2024 Quebec (excluding National Capital Region) 21 34 34 6 4 0 1 56 10 60
2022 National Capital Region 15 41 29 11 4 0 0 56 14 560
2022 Ontario (excluding National Capital Region) 9 71 20 0 0 0 0 80 0 15
2022 Quebec (excluding National Capital Region) 10 37 41 6 2 0 3 49 8 45
2020 National Capital Region 17 34 33 13 3 0 0 51 16 525
2020 Ontario (excluding National Capital Region) 22 35 32 10 0 0 0 57 10 20
2020 Quebec (excluding National Capital Region) 25 27 35 11 1 0 0 52 13 70
2019 National Capital Region 22 32 32 11 4 0 0 54 14 460
2019 Quebec (excluding National Capital Region) 40 32 23 5 0 0 0 73 5 40

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 16 39 23 12 0 1 35 25 620
2024 Ontario (excluding National Capital Region) 3 11 35 43 8 0 0 51 14 25
2024 Quebec (excluding National Capital Region) 5 7 37 24 26 0 0 50 13 60
2022 National Capital Region 7 14 40 24 15 0 1 40 20 560
2022 Ontario (excluding National Capital Region) 0 7 39 38 16 0 0 54 7 15
2022 Quebec (excluding National Capital Region) 7 12 30 27 25 0 0 52 19 45
2020 National Capital Region 7 17 39 25 11 0 0 37 25 520
2020 Ontario (excluding National Capital Region) 4 22 28 35 11 0 0 46 26 20
2020 Quebec (excluding National Capital Region) 6 13 43 22 14 1 0 37 19 70
2019 National Capital Region 8 16 32 27 16 0 0 43 25 455
2019 Quebec (excluding National Capital Region) 3 14 34 33 17 0 0 50 16 40

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 40 16 8 5 5 1 69 13 620
2024 Ontario (excluding National Capital Region) 25 33 14 7 3 19 0 71 12 25
2024 Quebec (excluding National Capital Region) 33 38 10 4 6 9 0 78 11 60
2022 National Capital Region 29 40 14 8 3 5 0 73 12 560
2022 Ontario (excluding National Capital Region) 24 37 22 0 0 17 0 74 0 15
2022 Quebec (excluding National Capital Region) 37 38 14 5 2 4 0 78 7 45
2020 National Capital Region 30 38 18 7 3 4 0 71 10 525
2020 Ontario (excluding National Capital Region) 48 18 22 0 6 6 0 70 6 20
2020 Quebec (excluding National Capital Region) 29 38 21 3 2 7 0 72 5 70
2019 National Capital Region 26 31 20 11 4 7 1 62 16 460
2019 Quebec (excluding National Capital Region) 48 18 21 2 0 11 0 74 2 40

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 14 28 33 21 4 620
2024 Ontario (excluding National Capital Region) 3 55 26 9 7 25
2024 Quebec (excluding National Capital Region) 22 29 30 14 4 60
2022 National Capital Region 14 33 30 18 5 560
2022 Ontario (excluding National Capital Region) 8 27 47 18 0 15
2022 Quebec (excluding National Capital Region) 21 24 40 11 5 45

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 28 9 3 3 4 2 84 6 620
2024 Ontario (excluding National Capital Region) 67 13 4 3 0 13 0 92 4 25
2024 Quebec (excluding National Capital Region) 61 20 8 3 3 2 2 85 6 60
2022 National Capital Region 60 26 8 3 2 1 1 88 4 560
2022 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 65 26 5 2 0 2 0 93 2 45
2020 National Capital Region 52 28 10 4 2 3 1 84 6 525
2020 Ontario (excluding National Capital Region) 65 12 0 6 0 18 0 93 7 20
2020 Quebec (excluding National Capital Region) 53 28 8 5 2 4 2 86 6 70

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 26 11 8 7 3 1 74 15 620
2024 Ontario (excluding National Capital Region) 53 22 8 3 14 0 0 75 17 25
2024 Quebec (excluding National Capital Region) 54 21 7 10 4 3 0 78 15 60
2022 National Capital Region 55 24 7 7 6 1 0 80 13 560
2022 Ontario (excluding National Capital Region) 87 7 6 0 0 0 0 94 0 15
2022 Quebec (excluding National Capital Region) 65 26 4 3 2 0 0 91 5 45
2020 National Capital Region 43 29 9 12 5 1 1 73 17 520
2020 Ontario (excluding National Capital Region) 60 10 0 24 6 0 0 71 29 20
2020 Quebec (excluding National Capital Region) 39 35 11 8 3 2 1 77 12 70

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 27 9 4 4 1 1 83 8 620
2024 Ontario (excluding National Capital Region) 57 29 9 0 6 0 0 85 6 25
2024 Quebec (excluding National Capital Region) 60 20 7 4 5 3 0 83 10 60
2022 National Capital Region 63 24 6 3 3 1 0 88 6 560
2022 Ontario (excluding National Capital Region) 87 13 0 0 0 0 0 100 0 15
2022 Quebec (excluding National Capital Region) 71 27 0 0 2 0 0 98 2 45
2020 National Capital Region 56 31 4 5 3 0 1 87 9 520
2020 Ontario (excluding National Capital Region) 71 12 0 12 6 0 0 82 18 20
2020 Quebec (excluding National Capital Region) 48 38 7 5 1 0 0 86 7 70

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 38 14 8 5 3 0 71 14 620
2024 Ontario (excluding National Capital Region) 40 35 15 3 3 4 0 79 6 25
2024 Quebec (excluding National Capital Region) 43 38 10 3 5 1 0 82 8 60
2022 National Capital Region 42 37 10 7 2 1 0 80 10 560
2022 Ontario (excluding National Capital Region) 40 46 0 7 0 0 7 93 7 15
2022 Quebec (excluding National Capital Region) 47 42 5 4 0 2 0 90 4 45
2020 National Capital Region 42 34 13 6 3 1 0 78 9 525
2020 Ontario (excluding National Capital Region) 53 24 12 6 0 6 0 81 6 20
2020 Quebec (excluding National Capital Region) 38 32 21 1 3 1 3 74 5 70
2019 National Capital Region 30 35 18 9 6 3 0 66 16 460
2019 Quebec (excluding National Capital Region) 56 20 18 2 0 4 0 79 2 40

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 50 16 10 6 0 0 69 16 230
2022 National Capital Region 20 49 12 13 3 1 0 70 17 210
2020 National Capital Region 29 44 12 11 4 0 0 73 15 180
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 620
2024 Ontario (excluding National Capital Region) 15 85 25
2024 Quebec (excluding National Capital Region) 12 88 60
2022 National Capital Region 8 92 560
2022 Ontario (excluding National Capital Region) 6 94 15
2022 Quebec (excluding National Capital Region) 11 89 45
2020 National Capital Region 11 89 520
2020 Ontario (excluding National Capital Region) 20 80 15
2020 Quebec (excluding National Capital Region) 10 90 70
2019 National Capital Region 13 87 460
2019 Quebec (excluding National Capital Region) 14 86 40

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 50 50 120
2022 National Capital Region 55 45 45
2020 National Capital Region 32 68 55

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 84 16 115
2022 National Capital Region 78 22 45
2020 National Capital Region 79 21 55
2019 National Capital Region 81 19 55

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 26 8 7 8 0 1 76 15 100
2022 National Capital Region 57 28 11 4 0 0 0 85 4 35
2020 National Capital Region 45 48 5 2 0 0 0 93 2 45
2019 National Capital Region 54 30 5 8 0 2 0 86 9 45

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 29 9 4 3 3 3 84 7 620
2024 Ontario (excluding National Capital Region) 42 28 3 7 0 16 4 88 9 25
2024 Quebec (excluding National Capital Region) 43 40 5 7 3 2 0 85 10 60
2022 National Capital Region 54 29 5 3 2 3 4 90 5 560
2022 Ontario (excluding National Capital Region) 73 21 6 0 0 0 0 94 0 15
2022 Quebec (excluding National Capital Region) 60 28 8 2 0 0 2 89 3 45
2020 National Capital Region 54 31 6 5 1 2 1 88 6 525
2020 Ontario (excluding National Capital Region) 52 24 12 13 0 0 0 75 13 15
2020 Quebec (excluding National Capital Region) 48 33 10 1 1 1 4 86 3 70
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 12 72 620
2024 Ontario (excluding National Capital Region) 20 46 25
2024 Quebec (excluding National Capital Region) 7 65 60
2022 National Capital Region 16 69 560
2022 Ontario (excluding National Capital Region) 15 76 15
2022 Quebec (excluding National Capital Region) 18 73 45
2020 National Capital Region 27 55 525
2020 Ontario (excluding National Capital Region) 21 27 20
2020 Quebec (excluding National Capital Region) 16 60 70

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 54 46 75
2022 National Capital Region 63 37 85
2020 National Capital Region 48 52 140
2020 Quebec (excluding National Capital Region) 90 10 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 20 14 25 22 1 10 32 52 75
2022 National Capital Region 18 29 10 23 16 1 3 49 41 85
2020 National Capital Region 12 28 11 28 19 0 3 40 49 140
2020 Quebec (excluding National Capital Region) 25 28 19 29 0 0 0 53 29 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 13 16 15 26 0 27 22 56 75
2022 National Capital Region 13 19 7 17 22 2 20 41 49 85
2020 National Capital Region 7 12 13 28 25 1 13 22 62 140
2020 Quebec (excluding National Capital Region) 25 19 28 19 0 0 10 48 21 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 12 6 4 3 3 23 65 35 620
2024 Ontario (excluding National Capital Region) 36 8 3 5 0 19 30 70 30 25
2024 Quebec (excluding National Capital Region) 43 6 8 6 1 6 30 66 34 60
2022 National Capital Region 44 16 10 3 4 2 21 560
2022 Ontario (excluding National Capital Region) 31 8 7 0 0 25 28 15
2022 Quebec (excluding National Capital Region) 56 12 6 0 4 2 20 45
2020 National Capital Region 44 18 13 6 4 3 12 525
2020 Ontario (excluding National Capital Region) 33 21 6 0 0 23 18 20
2020 Quebec (excluding National Capital Region) 46 16 9 0 4 1 23 70
2019 National Capital Region 46 16 15 6 7 1 10 455
2019 Quebec (excluding National Capital Region) 47 22 7 0 0 0 24 40
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