2024 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 40 3 7 3 0 0 87 10 165
2024 Does not provide services to public 41 44 5 8 3 0 0 85 10 560
2022 Provides services to public 65 28 4 2 0 0 0 94 2 140
2022 Does not provide services to public 62 34 2 2 0 0 0 96 2 485
2020 Provides services to public 53 33 5 5 4 0 0 86 9 175
2020 Does not provide services to public 45 44 4 5 2 0 0 90 7 440

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 24 4 4 2 0 0 90 6 165
2024 Does not provide services to public 67 20 6 5 2 0 0 87 7 560

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 25 8 7 2 0 1 83 9 165
2024 Does not provide services to public 59 23 8 7 3 0 0 82 10 560

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 34 5 10 8 0 1 76 19 165
2024 Does not provide services to public 33 30 12 13 9 1 2 65 23 560
2022 Provides services to public 64 26 6 2 1 0 1 91 3 135
2022 Does not provide services to public 65 27 4 2 1 0 1 93 3 485
2020 Provides services to public 40 41 8 7 3 0 1 81 10 175
2020 Does not provide services to public 40 39 9 8 3 0 1 80 11 440
2019 Provides services to public 53 25 6 10 5 0 0 79 15 155
2019 Does not provide services to public 53 29 7 7 5 0 0 82 11 355

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 34 11 7 3 0 0 79 11 165
2024 Does not provide services to public 39 38 11 7 5 0 0 77 12 560
2022 Provides services to public 51 37 4 5 2 1 0 89 7 140
2022 Does not provide services to public 46 38 8 5 2 0 0 84 8 485
2020 Provides services to public 47 37 8 5 3 0 0 84 8 175
2020 Does not provide services to public 42 38 12 6 2 0 0 80 7 435
2019 Provides services to public 41 35 10 8 5 0 0 77 13 155
2019 Does not provide services to public 45 36 10 6 1 0 1 82 8 355

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 36 7 3 3 0 1 86 6 165
2024 Does not provide services to public 47 33 11 5 3 0 1 81 8 560
2022 Provides services to public 69 22 5 1 1 0 1 93 2 135
2022 Does not provide services to public 67 26 4 2 1 0 0 93 2 485
2020 Provides services to public 50 31 11 4 4 0 1 81 8 175
2020 Does not provide services to public 45 40 9 5 1 0 1 85 6 435
2019 Provides services to public 52 36 6 4 2 0 0 88 7 155
2019 Does not provide services to public 57 32 6 3 3 0 0 88 6 355

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 27 10 8 5 0 1 77 13 165
2024 Does not provide services to public 50 28 10 6 5 0 1 78 11 560
2022 Provides services to public 65 18 9 4 3 0 1 84 6 135
2022 Does not provide services to public 64 23 5 3 3 0 1 89 6 485
2020 Provides services to public 54 29 9 5 4 1 0 83 8 175
2020 Does not provide services to public 50 31 11 5 3 0 0 82 8 440
2019 Provides services to public 48 28 14 6 3 1 1 77 9 150
2019 Does not provide services to public 53 26 10 4 5 1 1 81 10 355

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 40 13 6 3 0 0 77 10 165
2024 Does not provide services to public 38 39 12 6 4 0 0 78 11 560
2022 Provides services to public 53 29 12 5 2 0 0 81 7 140
2022 Does not provide services to public 48 36 9 5 2 0 0 84 7 485
2020 Provides services to public 50 36 6 3 4 0 0 86 7 175
2020 Does not provide services to public 43 39 13 3 2 0 0 83 5 435
2019 Provides services to public 47 34 10 7 2 0 0 81 9 155
2019 Does not provide services to public 48 32 10 6 5 0 0 80 11 355

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 33 15 7 5 0 1 72 12 165
2024 Does not provide services to public 40 34 15 7 4 0 0 74 11 560
2022 Provides services to public 56 28 8 6 2 0 0 84 8 140
2022 Does not provide services to public 48 34 10 5 3 0 0 82 8 485
2020 Provides services to public 44 32 14 5 4 1 1 77 9 175
2020 Does not provide services to public 44 35 14 4 2 0 0 80 7 435
2019 Provides services to public 37 41 7 10 4 0 0 79 14 155
2019 Does not provide services to public 41 36 11 7 4 0 0 78 11 355

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 38 12 5 1 0 0 82 6 165
2024 Does not provide services to public 42 39 8 8 3 0 0 81 11 560
2022 Provides services to public 57 30 7 7 1 0 0 86 7 140
2022 Does not provide services to public 46 40 7 6 1 0 0 86 7 485
2020 Provides services to public 46 39 8 3 4 0 0 85 7 175
2020 Does not provide services to public 37 45 12 5 1 0 0 82 6 435
2019 Provides services to public 41 40 8 9 3 0 0 80 12 155
2019 Does not provide services to public 38 40 9 10 3 0 0 78 13 350

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 28 5 3 2 0 0 91 4 165
2024 Does not provide services to public 57 33 6 4 1 0 0 89 5 560
2022 Provides services to public 71 23 4 1 0 0 0 94 1 140
2022 Does not provide services to public 62 33 3 2 0 0 0 95 2 485
2020 Provides services to public 65 28 5 1 1 0 0 93 2 175
2020 Does not provide services to public 58 32 6 2 1 0 0 90 3 435
2019 Provides services to public 59 30 5 5 2 0 0 89 6 155
2019 Does not provide services to public 60 30 6 4 1 0 0 90 5 355

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 37 14 4 6 0 0 76 10 165
2024 Does not provide services to public 40 38 11 7 4 0 0 78 11 560
2022 Provides services to public 54 28 10 6 1 0 0 82 7 140
2022 Does not provide services to public 47 39 8 5 2 0 0 85 7 485
2020 Provides services to public 45 34 12 6 3 0 0 79 9 175
2020 Does not provide services to public 45 35 12 5 3 0 0 80 8 435
2019 Provides services to public 38 38 12 8 4 0 0 76 12 155
2019 Does not provide services to public 47 32 11 5 5 0 0 78 10 350

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 31 12 1 1 0 0 85 3 165
2024 Does not provide services to public 51 35 9 3 2 0 0 86 5 560
2022 Provides services to public 60 26 12 1 0 0 0 86 1 140
2022 Does not provide services to public 59 30 8 2 1 0 0 89 3 485
2020 Provides services to public 61 28 8 0 1 0 1 90 1 175
2020 Does not provide services to public 54 31 11 2 1 0 1 86 3 435
2019 Provides services to public 62 30 8 1 0 0 0 91 1 155
2019 Does not provide services to public 59 29 8 3 1 0 0 87 4 350

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 39 15 10 2 0 0 73 12 165
2024 Does not provide services to public 36 38 14 8 5 0 0 74 12 560
2022 Provides services to public 50 31 14 4 1 1 0 81 5 140
2022 Does not provide services to public 44 38 10 5 3 0 0 82 8 485
2020 Provides services to public 37 40 10 8 4 1 2 78 12 175
2020 Does not provide services to public 43 38 11 5 2 0 1 82 7 435
2019 Provides services to public 41 35 9 9 5 0 0 76 15 155
2019 Does not provide services to public 41 37 8 10 4 0 0 78 14 350

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 36 17 8 5 0 0 70 13 165
2024 Does not provide services to public 44 34 10 8 4 0 0 78 11 560
2022 Provides services to public 48 31 11 6 2 1 1 80 9 140
2022 Does not provide services to public 52 31 10 5 2 0 0 83 7 485
2020 Provides services to public 38 37 17 4 3 1 1 76 7 175
2020 Does not provide services to public 44 36 11 6 2 0 0 81 8 435
2019 Provides services to public 44 30 14 5 6 1 0 75 11 155
2019 Does not provide services to public 44 29 11 10 5 0 0 73 15 355

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 38 12 5 2 0 0 80 8 165
2024 Does not provide services to public 42 39 12 5 2 0 0 80 8 560
2022 Provides services to public 55 29 8 7 1 0 0 84 8 140
2022 Does not provide services to public 49 35 9 4 2 0 0 85 6 485
2020 Provides services to public 49 37 7 5 2 0 0 86 7 175
2020 Does not provide services to public 44 40 10 4 2 0 0 85 5 435
2019 Provides services to public 40 41 12 4 3 0 0 81 7 155
2019 Does not provide services to public 48 32 11 6 3 0 0 80 9 350

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 34 15 4 2 0 0 80 5 165
2024 Does not provide services to public 43 40 10 4 3 0 0 83 7 560
2022 Provides services to public 57 27 10 4 2 0 0 84 6 140
2022 Does not provide services to public 50 37 7 4 2 0 0 87 6 485
2020 Provides services to public 58 30 9 2 1 0 0 88 2 175
2020 Does not provide services to public 48 38 9 3 1 0 0 86 4 440
2019 Provides services to public 55 30 12 3 1 0 0 85 3 155
2019 Does not provide services to public 50 33 10 5 3 0 0 83 7 355

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 25 10 6 1 1 0 83 7 165
2024 Does not provide services to public 51 33 8 5 3 0 0 84 7 560
2022 Provides services to public 62 22 9 4 3 0 1 84 7 140
2022 Does not provide services to public 50 32 10 5 3 0 0 82 8 485
2020 Provides services to public 40 31 16 9 3 1 1 72 12 175
2020 Does not provide services to public 43 30 16 7 4 0 0 74 11 430
2019 Provides services to public 42 27 16 12 2 1 1 69 14 150
2019 Does not provide services to public 46 33 15 3 4 0 0 79 6 355

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 18 36 21 13 2 7 37 23 165
2024 Does not provide services to public 7 24 35 19 11 1 3 31 33 560
2022 Provides services to public 3 18 33 22 18 1 5 42 22 135
2022 Does not provide services to public 6 19 39 20 14 0 3 34 26 485
2020 Provides services to public 8 23 37 17 12 1 3 29 32 175
2020 Does not provide services to public 7 23 34 24 9 1 1 34 31 440
2019 Provides services to public 11 17 33 23 14 0 2 38 29 155
2019 Does not provide services to public 8 19 33 27 11 1 1 39 27 355

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 23 29 21 9 1 6 33 36 165
2024 Does not provide services to public 12 22 31 19 11 2 3 32 35 560
2022 Provides services to public 11 21 33 14 16 2 4 32 33 140
2022 Does not provide services to public 12 23 28 19 12 2 3 33 37 485
2020 Provides services to public 9 12 33 23 17 3 2 42 23 175
2020 Does not provide services to public 7 16 32 26 14 4 1 42 24 440
2019 Provides services to public 8 15 38 18 17 1 4 36 24 150
2019 Does not provide services to public 10 18 30 25 11 3 3 38 30 350

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 5 25 32 28 2 5 65 8 165
2024 Does not provide services to public 4 12 28 29 23 1 3 54 17 560
2022 Provides services to public 3 9 23 27 33 2 3 63 13 140
2022 Does not provide services to public 4 10 28 31 23 1 3 56 15 485
2020 Provides services to public 5 10 21 36 25 2 1 63 15 170
2020 Does not provide services to public 5 15 25 34 18 1 1 54 21 435
2019 Provides services to public 7 6 30 30 25 0 2 56 14 155
2019 Does not provide services to public 4 12 31 32 18 1 1 52 17 350

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 12 20 25 27 3 8 59 19 165
2024 Does not provide services to public 6 13 26 22 24 3 7 51 21 560
2022 Provides services to public 7 9 24 23 30 1 7 57 17 140
2022 Does not provide services to public 8 16 24 24 22 1 5 49 26 485
2020 Provides services to public 7 17 24 20 24 3 4 48 26 170
2020 Does not provide services to public 7 15 24 28 22 3 2 52 23 440
2019 Provides services to public 8 13 23 24 26 3 3 53 23 155
2019 Does not provide services to public 6 13 27 26 23 2 3 52 19 355

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 7 25 17 30 7 8 55 15 165
2024 Does not provide services to public 4 13 22 26 25 4 5 57 19 560
2022 Provides services to public 12 14 25 13 26 4 5 44 29 140
2022 Does not provide services to public 10 16 24 21 21 3 5 45 29 485
2020 Provides services to public 6 14 23 24 25 5 3 54 22 170
2020 Does not provide services to public 5 13 24 29 23 4 2 56 19 435
2019 Provides services to public 14 22 25 12 19 3 5 33 39 155
2019 Does not provide services to public 10 22 20 22 19 4 3 45 34 350

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 19 29 17 23 2 5 43 26 165
2024 Does not provide services to public 8 15 33 19 18 3 4 40 25 560
2022 Provides services to public 4 15 38 15 21 0 6 39 21 140
2022 Does not provide services to public 7 16 33 22 15 2 5 41 25 485
2020 Provides services to public 5 10 29 30 21 4 1 53 16 175
2020 Does not provide services to public 7 11 31 28 18 3 2 49 19 440
2019 Provides services to public 9 13 34 22 16 3 3 40 24 150
2019 Does not provide services to public 8 12 33 26 15 4 2 43 22 355

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 2 8 32 28 23 1 6 54 12 165
2024 Does not provide services to public 4 11 34 25 21 1 4 48 16 560
2022 Provides services to public 1 7 19 35 34 1 3 72 8 140
2022 Does not provide services to public 2 5 28 32 29 0 4 64 7 485
2020 Provides services to public 3 11 33 29 22 1 2 52 15 175
2020 Does not provide services to public 3 12 32 32 19 1 2 52 15 440
2019 Provides services to public 5 7 34 22 28 1 3 52 13 150
2019 Does not provide services to public 3 7 24 37 24 2 2 64 10 355
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 33 21 3 5 4 6 68 9 165
2024 Does not provide services to public 33 31 12 5 5 7 7 74 12 560
2022 Provides services to public 38 27 9 4 4 7 10 79 9 135
2022 Does not provide services to public 41 28 12 5 2 4 8 78 8 485
2020 Provides services to public 33 33 12 6 3 8 5 76 10 175
2020 Does not provide services to public 40 31 13 5 2 7 3 78 8 440
2019 Provides services to public 39 26 15 4 6 6 3 72 12 155
2019 Does not provide services to public 35 32 14 7 5 4 4 73 12 355

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 28 9 5 3 1 1 82 9 165
2024 Does not provide services to public 59 23 8 5 3 1 0 84 8 560
2022 Provides services to public 67 22 6 3 1 0 0 89 5 140
2022 Does not provide services to public 61 28 3 4 3 0 0 90 7 485
2020 Provides services to public 56 25 7 7 3 1 1 83 10 175
2020 Does not provide services to public 61 26 6 5 1 0 0 87 6 440
2019 Provides services to public 54 25 11 4 6 0 0 79 10 155
2019 Does not provide services to public 55 26 8 5 5 1 0 82 10 355

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 27 12 0 2 1 0 86 2 165
2024 Does not provide services to public 64 27 4 2 2 0 0 91 4 560
2022 Provides services to public 78 14 2 5 0 0 0 92 5 140
2022 Does not provide services to public 67 27 2 3 1 0 0 94 3 485
2020 Provides services to public 69 23 2 2 2 1 0 94 5 175
2020 Does not provide services to public 68 26 3 2 1 0 0 94 3 440
2019 Provides services to public 56 29 6 6 3 0 0 86 9 155
2019 Does not provide services to public 59 27 5 4 5 0 0 85 9 355

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 32 10 4 4 2 0 81 9 165
2024 Does not provide services to public 54 32 7 3 2 2 1 87 6 560
2022 Provides services to public 59 32 7 1 2 0 0 90 3 140
2022 Does not provide services to public 58 32 6 2 1 0 0 91 3 485
2020 Provides services to public 52 30 9 3 1 3 1 86 5 175
2020 Does not provide services to public 57 30 9 2 1 0 0 88 3 435
2019 Provides services to public 51 32 7 7 2 1 0 85 9 155
2019 Does not provide services to public 50 32 10 5 2 1 0 83 6 350

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 21 12 6 3 10 6 74 12 165
2024 Does not provide services to public 41 25 9 7 4 7 7 77 12 560
2022 Provides services to public 51 23 6 4 2 8 6 85 8 140
2022 Does not provide services to public 51 24 10 2 2 4 6 84 5 485

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 23 12 6 2 11 7 76 9 165
2024 Does not provide services to public 42 23 11 6 4 7 8 75 12 560
2022 Provides services to public 47 25 6 5 2 9 6 84 8 140
2022 Does not provide services to public 52 24 10 2 2 4 6 85 4 485
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 27 12 9 1 2 6 75 12 165
2024 Does not provide services to public 49 27 13 2 4 2 5 81 6 560
2022 Provides services to public 55 29 7 2 2 2 3 88 4 140
2022 Does not provide services to public 54 26 9 3 2 1 5 85 5 485
2020 Provides services to public 53 18 15 3 3 3 5 78 6 175
2020 Does not provide services to public 57 23 11 3 1 1 4 84 4 440
2019 Provides services to public 53 25 14 3 2 2 2 81 5 155
2019 Does not provide services to public 53 24 11 3 2 2 4 82 5 355

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 23 15 6 2 1 0 76 9 165
2024 Does not provide services to public 51 28 10 7 4 1 1 80 11 560
2022 Provides services to public 61 27 6 5 1 0 0 88 6 140
2022 Does not provide services to public 52 33 7 5 2 0 1 86 7 485
2020 Provides services to public 48 32 11 7 2 1 1 80 8 175
2020 Does not provide services to public 54 28 12 3 1 0 1 83 4 435
2019 Provides services to public 48 30 13 4 4 0 0 79 8 155
2019 Does not provide services to public 49 32 10 6 3 1 0 81 9 350

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 22 15 5 3 4 2 76 9 165
2024 Does not provide services to public 56 22 10 3 4 2 2 82 8 560
2022 Provides services to public 65 22 6 3 2 1 1 89 5 140
2022 Does not provide services to public 58 25 7 4 3 1 2 86 7 485
2020 Provides services to public 51 24 16 3 2 2 1 78 6 175
2020 Does not provide services to public 58 24 11 3 2 1 1 84 5 435

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 33 6 5 4 1 1 85 9 165
2024 Does not provide services to public 55 29 8 5 3 0 0 84 8 560
2022 Provides services to public 71 18 7 2 3 0 0 88 5 135
2022 Does not provide services to public 59 29 5 4 2 0 0 89 6 485
2020 Provides services to public 57 25 9 6 3 0 1 82 9 175
2020 Does not provide services to public 60 27 9 2 1 0 1 88 3 435
2019 Provides services to public 53 25 11 8 3 0 0 78 11 155
2019 Does not provide services to public 54 27 10 4 4 1 0 83 8 350

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 17 3 4 7 2 10 85 12 165
2024 Does not provide services to public 71 17 4 1 2 1 2 92 4 560
2022 Provides services to public 68 19 4 1 0 0 7 94 1 140
2022 Does not provide services to public 71 20 4 2 1 1 2 94 3 485

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 21 12 4 2 1 0 81 6 165
2024 Does not provide services to public 57 25 9 5 3 0 0 82 9 560
2022 Provides services to public 72 20 3 3 1 0 0 92 4 140
2022 Does not provide services to public 62 25 6 3 3 0 1 88 6 485
2020 Provides services to public 58 27 8 4 3 1 0 86 7 175
2020 Does not provide services to public 62 25 8 4 1 0 0 87 5 440
2019 Provides services to public 60 24 5 10 2 0 0 83 12 155
2019 Does not provide services to public 56 26 9 7 3 0 0 82 10 355

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 83 9 3 2 2 1 1 94 4 165
2024 Does not provide services to public 84 10 2 1 1 0 1 95 3 560
2022 Provides services to public 91 6 2 1 0 0 0 97 1 140
2022 Does not provide services to public 86 8 3 2 1 0 0 95 2 485
2019 Provides services to public 78 14 1 2 3 0 2 94 5 155
2019 Does not provide services to public 82 11 3 4 1 0 0 93 5 355
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 27 10 3 2 6 0 84 5 165
2024 Does not provide services to public 46 29 12 3 3 6 0 80 7 560
2022 Provides services to public 60 26 5 1 1 6 1 92 3 140
2022 Does not provide services to public 53 31 6 3 1 5 0 89 5 485
2020 Provides services to public 54 26 9 3 3 6 0 85 6 175
2020 Does not provide services to public 50 31 9 3 2 5 0 86 5 440
2019 Provides services to public 48 30 9 6 3 4 1 82 9 155
2019 Does not provide services to public 48 29 8 5 7 3 0 79 12 355

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 26 10 7 3 4 0 80 10 165
2024 Does not provide services to public 39 33 12 8 4 3 0 75 13 560
2022 Provides services to public 52 31 9 3 2 3 1 86 5 140
2022 Does not provide services to public 46 33 11 5 2 2 0 81 8 485
2020 Provides services to public 54 26 12 4 3 1 1 81 7 175
2020 Does not provide services to public 50 31 10 5 2 2 0 83 7 435
2019 Provides services to public 49 30 7 8 3 2 1 81 11 155
2019 Does not provide services to public 46 31 10 7 5 1 0 78 13 355

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 26 17 8 3 5 0 70 12 165
2024 Does not provide services to public 26 35 16 12 5 5 0 64 18 560
2022 Provides services to public 40 36 9 8 2 4 1 80 11 140
2022 Does not provide services to public 39 32 14 8 4 3 0 73 12 485
2020 Provides services to public 44 31 13 4 3 5 0 79 7 175
2020 Does not provide services to public 35 35 16 6 4 5 0 74 10 435
2019 Provides services to public 36 36 11 9 6 2 0 73 16 155
2019 Does not provide services to public 35 32 15 7 6 5 0 70 14 355

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 36 11 10 4 2 0 75 14 165
2024 Does not provide services to public 27 34 16 12 7 3 0 64 20 560
2022 Provides services to public 42 35 9 9 3 1 1 79 12 140
2022 Does not provide services to public 36 37 11 10 4 2 0 75 14 485
2020 Provides services to public 39 32 15 8 2 4 0 74 11 175
2020 Does not provide services to public 30 41 14 10 3 3 0 73 13 440
2019 Provides services to public 34 35 15 10 3 3 0 71 13 155
2019 Does not provide services to public 32 32 14 11 8 4 0 66 19 355

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 24 7 4 0 1 0 89 4 165
2024 Does not provide services to public 65 25 6 1 0 2 0 92 2 560
2022 Provides services to public 72 22 3 1 1 1 1 96 1 140
2022 Does not provide services to public 67 23 6 1 0 2 0 92 2 485
2020 Provides services to public 67 23 5 1 2 2 0 92 3 175
2020 Does not provide services to public 66 20 10 3 0 1 0 87 4 440
2019 Provides services to public 60 26 8 3 1 2 0 88 4 155
2019 Does not provide services to public 69 21 6 1 1 2 0 91 2 355
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 44 7 6 1 1 0 87 6 165
2024 Does not provide services to public 39 42 11 4 1 1 0 83 6 560
2022 Provides services to public 50 37 10 2 0 1 0 87 2 135
2022 Does not provide services to public 40 45 10 3 1 1 0 86 4 485
2020 Provides services to public 51 35 8 3 2 1 0 87 5 175
2020 Does not provide services to public 40 45 10 3 1 1 0 86 4 440
2019 Provides services to public 42 44 10 2 1 1 1 87 3 155
2019 Does not provide services to public 46 40 7 4 3 1 0 86 6 355

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 32 17 14 4 3 0 63 19 165
2024 Does not provide services to public 19 37 18 16 7 3 0 58 24 560
2022 Provides services to public 36 36 18 8 1 1 0 73 9 140
2022 Does not provide services to public 28 41 13 11 4 2 0 71 15 485
2020 Provides services to public 31 44 12 7 2 4 0 79 9 175
2020 Does not provide services to public 27 45 15 9 2 3 0 74 11 435
2019 Provides services to public 28 38 17 10 3 2 0 69 14 155
2019 Does not provide services to public 27 35 19 12 5 2 0 63 18 355

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 35 13 6 3 2 1 77 10 165
2024 Does not provide services to public 34 36 14 7 6 2 1 73 13 560
2022 Provides services to public 43 36 14 3 1 2 0 81 4 140
2022 Does not provide services to public 40 34 14 6 3 2 2 77 9 485
2020 Provides services to public 42 31 9 9 5 5 0 76 14 175
2020 Does not provide services to public 32 38 14 9 2 3 1 73 12 435
2019 Provides services to public 35 32 13 12 4 3 1 70 17 155
2019 Does not provide services to public 37 29 16 8 5 3 1 69 14 355

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 28 19 2 2 3 0 76 5 165
2024 Does not provide services to public 39 39 14 4 3 1 0 79 7 560
2022 Provides services to public 51 34 9 3 1 3 0 87 4 140
2022 Does not provide services to public 44 36 12 4 1 3 0 82 5 485
2020 Provides services to public 45 33 11 5 3 3 1 80 9 175
2020 Does not provide services to public 38 40 16 2 1 3 0 80 3 435
2019 Provides services to public 38 33 16 8 4 1 0 71 12 155
2019 Does not provide services to public 41 31 18 5 3 1 0 73 8 355

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 20 17 9 6 18 4 58 20 165
2024 Does not provide services to public 27 25 15 6 7 16 4 64 17 560
2022 Provides services to public 38 20 18 4 3 14 2 70 9 140
2022 Does not provide services to public 29 25 16 7 4 14 5 67 13 485
2020 Provides services to public 30 24 17 5 7 14 4 65 14 175
2020 Does not provide services to public 28 27 16 8 5 14 3 66 15 435
2019 Provides services to public 26 17 25 13 9 9 2 48 24 155
2019 Does not provide services to public 30 19 16 12 8 11 3 58 24 355

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 30 14 10 4 3 0 71 14 165
2024 Does not provide services to public 32 36 15 8 6 2 1 70 14 560
2022 Provides services to public 45 34 10 7 1 2 1 81 9 140
2022 Does not provide services to public 37 37 13 7 4 2 0 76 11 485
2020 Provides services to public 40 32 13 6 5 4 0 75 12 175
2020 Does not provide services to public 36 36 14 8 3 3 0 75 11 435
2019 Provides services to public 38 29 18 10 2 4 0 69 12 150
2019 Does not provide services to public 37 32 12 10 5 3 1 72 16 355

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 15 18 3 3 2 10 56 44 165
2024 Does not provide services to public 51 25 10 3 5 1 5 55 45 560
2022 Provides services to public 56 23 9 2 0 0 10 140
2022 Does not provide services to public 54 25 9 3 1 0 8 485
2020 Provides services to public 55 20 14 5 3 1 2 175
2020 Does not provide services to public 54 22 10 6 3 0 4 440
2019 Provides services to public 51 22 13 5 3 1 5 155
2019 Does not provide services to public 57 20 10 3 3 1 6 355

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 7 5 4 5 4 15 72 28 165
2024 Does not provide services to public 58 11 8 3 6 2 13 67 33 560

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 66 11 5 2 2 4 10 76 24 165
2024 Does not provide services to public 71 10 4 1 2 3 9 81 19 560
2022 Provides services to public 77 5 4 0 1 2 10 140
2022 Does not provide services to public 77 8 3 1 1 3 8 485
2020 Provides services to public 74 8 6 0 5 5 3 175
2020 Does not provide services to public 79 8 4 1 1 4 4 435
2019 Provides services to public 72 8 6 3 2 2 8 155
2019 Does not provide services to public 75 9 4 2 1 4 5 355

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 5 3 1 3 4 13 85 15 165
2024 Does not provide services to public 72 7 3 1 2 2 13 85 15 560

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 12 3 1 4 2 14 75 25 165
2024 Does not provide services to public 67 11 4 3 3 2 10 76 24 560

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 35 10 12 16 4 2 59 30 165
2024 Does not provide services to public 23 31 13 13 11 4 4 58 27 560
2022 Provides services to public 31 28 10 11 10 3 7 65 24 140
2022 Does not provide services to public 24 35 14 12 9 1 5 62 23 485
2020 Provides services to public 28 29 15 9 8 7 3 64 19 175
2020 Does not provide services to public 25 33 12 14 8 4 4 63 24 440
2019 Provides services to public 24 27 18 14 11 3 4 54 27 155
2019 Does not provide services to public 31 23 12 15 12 5 3 58 29 355

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 38 19 7 1 6 0 71 9 165
2024 Does not provide services to public 30 40 14 8 3 4 0 73 11 560
2022 Provides services to public 38 38 18 4 1 3 0 77 5 140
2022 Does not provide services to public 33 43 15 5 2 2 0 78 7 485
2020 Provides services to public 31 42 15 4 3 4 0 76 8 175
2020 Does not provide services to public 31 44 15 5 2 3 0 77 7 440
2019 Provides services to public 31 38 17 10 3 1 0 70 13 155
2019 Does not provide services to public 31 38 17 8 3 3 0 72 11 355

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 33 10 5 3 3 0 82 8 165
2024 Does not provide services to public 41 38 8 5 4 4 0 83 9 560
2022 Provides services to public 54 30 11 1 2 2 0 86 2 140
2022 Does not provide services to public 48 38 6 4 1 2 0 88 6 485
2020 Provides services to public 49 37 6 4 2 2 0 88 6 175
2020 Does not provide services to public 45 39 10 2 2 2 0 86 4 435
2019 Provides services to public 50 31 14 4 2 0 0 80 6 155
2019 Does not provide services to public 48 35 10 4 2 1 0 83 6 355

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 29 12 6 2 6 3 78 9 165
2024 Does not provide services to public 40 34 10 5 2 8 1 82 7 560
2022 Provides services to public 41 43 7 2 1 7 0 90 3 135
2022 Does not provide services to public 43 33 12 4 1 7 0 82 5 485
2020 Provides services to public 46 30 10 3 3 7 1 82 7 175
2020 Does not provide services to public 43 33 13 3 2 6 0 80 6 435
2019 Provides services to public 47 27 15 3 2 3 2 78 6 155
2019 Does not provide services to public 49 29 13 5 1 4 1 81 6 355

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 19 13 7 4 22 2 68 15 165
2024 Does not provide services to public 32 20 15 5 3 23 2 69 11 560
2022 Provides services to public 32 22 20 5 1 20 1 67 7 135
2022 Does not provide services to public 35 21 19 5 3 16 1 67 10 485
2020 Provides services to public 29 29 16 5 4 16 2 69 11 175
2020 Does not provide services to public 29 29 20 7 2 13 0 67 10 440

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 24 9 6 3 9 6 79 10 165
2024 Does not provide services to public 42 30 7 4 4 7 6 83 9 560
2022 Provides services to public 45 33 9 2 1 9 2 88 3 135
2022 Does not provide services to public 51 30 8 3 2 4 3 86 5 485
2020 Provides services to public 48 26 9 8 3 4 2 79 12 170
2020 Does not provide services to public 47 31 11 3 1 6 2 84 4 435

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 2 5 6 6 41 7 33 77 12 165
2024 Does not provide services to public 2 3 8 5 39 9 34 77 9 560
2022 Provides services to public 0 3 5 5 47 5 35 87 4 135
2022 Does not provide services to public 2 2 9 7 49 4 27 81 6 485

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 12 16 2 2 44 12 54 10 165
2024 Does not provide services to public 9 13 17 3 3 47 7 48 14 560
2022 Provides services to public 11 16 16 1 3 45 7 57 9 140
2022 Does not provide services to public 11 18 20 2 2 41 6 54 8 485

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 31 5 4 1 1 0 90 5 165
2024 Does not provide services to public 60 30 6 2 3 0 0 89 5 560
2022 Provides services to public 72 19 6 2 1 0 0 91 3 140
2022 Does not provide services to public 64 28 5 2 1 0 0 93 3 485
2020 Provides services to public 67 25 4 3 1 0 0 92 4 175
2020 Does not provide services to public 64 29 5 1 1 0 0 93 2 435
2019 Provides services to public 58 27 7 6 2 0 0 85 8 155
2019 Does not provide services to public 63 27 6 2 2 0 0 90 4 355

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 22 9 5 3 3 0 82 8 165
2024 Does not provide services to public 55 28 8 4 4 1 0 84 8 560
2022 Provides services to public 60 25 8 4 2 1 0 86 6 140
2022 Does not provide services to public 55 30 9 5 1 0 0 86 6 485
2020 Provides services to public 53 33 6 5 2 0 0 87 8 170
2020 Does not provide services to public 54 32 8 3 2 1 0 86 6 435
2019 Provides services to public 52 25 13 9 1 0 0 77 10 155
2019 Does not provide services to public 53 25 11 5 6 0 0 78 11 355

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 26 8 9 2 1 0 81 11 165
2024 Does not provide services to public 50 34 7 4 4 0 0 85 8 560
2022 Provides services to public 65 22 6 5 1 1 0 88 6 140
2022 Does not provide services to public 54 34 6 4 2 0 0 88 6 485
2020 Provides services to public 53 33 8 3 3 1 0 86 6 170
2020 Does not provide services to public 53 33 9 3 2 0 0 86 4 435
2019 Provides services to public 53 24 10 12 1 0 0 77 13 155
2019 Does not provide services to public 49 31 8 6 5 0 0 81 11 355
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 21 17 9 4 4 0 68 14 165
2024 Does not provide services to public 47 23 14 6 5 4 1 73 13 560
2022 Provides services to public 54 17 14 8 3 2 1 74 12 140
2022 Does not provide services to public 49 24 14 5 4 4 0 76 10 485
2020 Provides services to public 43 24 15 10 5 2 1 69 16 175
2020 Does not provide services to public 43 26 18 6 3 2 1 71 9 440
2019 Provides services to public 44 21 12 11 8 2 1 68 20 155
2019 Does not provide services to public 42 25 13 7 9 3 1 70 17 355

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 52 28 19 165
2024 Does not provide services to public 37 37 26 560
2022 Provides services to public 39 38 24 140
2022 Does not provide services to public 38 33 29 485
2020 Provides services to public 27 39 34 175
2020 Does not provide services to public 24 39 38 440
2019 Provides services to public 34 27 39 155
2019 Does not provide services to public 34 29 38 355

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 6 24 23 3 40 4 85
2024 Does not provide services to public 10 31 24 8 18 8 200
2022 Provides services to public 14 23 32 10 15 6 50
2022 Does not provide services to public 10 37 26 4 15 9 180
2020 Provides services to public 7 19 39 4 29 2 50
2020 Does not provide services to public 7 24 45 4 17 4 100
2019 Provides services to public 16 10 30 0 33 11 50
2019 Does not provide services to public 9 14 36 3 27 11 120
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 165
2024 Does not provide services to public 7 93 560
2022 Provides services to public 5 95 135
2022 Does not provide services to public 6 94 485
2020 Provides services to public 8 92 175
2020 Does not provide services to public 7 93 440
2019 Provides services to public 13 87 155
2019 Does not provide services to public 10 90 355

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 56 44 40
2022 Does not provide services to public 51 49 30
2020 Provides services to public 35 65 15
2020 Does not provide services to public 40 60 30
2019 Provides services to public 49 51 20
2019 Does not provide services to public 41 59 35

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 48 52 15
2024 Does not provide services to public 51 49 40
2022 Does not provide services to public 69 31 30
2020 Provides services to public 58 42 15
2020 Does not provide services to public 71 29 30
2019 Provides services to public 73 27 20
2019 Does not provide services to public 62 38 35

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 40
2022 Does not provide services to public 3 97 30

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 40
2022 Does not provide services to public 0 100 30
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 30

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 30

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 15
2024 Does not provide services to public 41 59 40
2022 Does not provide services to public 24 76 30
2019 Provides services to public 41 59 20
2019 Does not provide services to public 32 68 35

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 50 50 40
2022 Does not provide services to public 47 53 30
2020 Provides services to public 34 66 15
2020 Does not provide services to public 41 59 30
2019 Provides services to public 36 64 20
2019 Does not provide services to public 42 58 35

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 15
2024 Does not provide services to public 46 54 40
2022 Does not provide services to public 54 46 30
2020 Provides services to public 43 57 15
2020 Does not provide services to public 37 63 30
2019 Provides services to public 48 52 20
2019 Does not provide services to public 44 56 35

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 15
2024 Does not provide services to public 46 54 40
2022 Does not provide services to public 35 65 30
2020 Provides services to public 52 48 15
2020 Does not provide services to public 35 65 30
2019 Provides services to public 36 64 20
2019 Does not provide services to public 41 59 35

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 47 53 40
2022 Does not provide services to public 28 72 30
2019 Provides services to public 38 62 20
2019 Does not provide services to public 23 77 35

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 62 38 15
2024 Does not provide services to public 65 35 40
2022 Does not provide services to public 69 31 30
2020 Provides services to public 37 63 15
2020 Does not provide services to public 59 41 30
2019 Provides services to public 53 47 20
2019 Does not provide services to public 44 56 35

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 15
2024 Does not provide services to public 42 58 40
2022 Does not provide services to public 33 67 30
2019 Provides services to public 40 60 20
2019 Does not provide services to public 29 71 35

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 30
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 15 85 40
2022 Does not provide services to public 12 88 30
2020 Provides services to public 0 100 15
2020 Does not provide services to public 18 82 30

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 15
2024 Does not provide services to public 58 42 40
2022 Does not provide services to public 40 60 30
2020 Provides services to public 49 51 15
2020 Does not provide services to public 37 63 30
2019 Provides services to public 43 57 20
2019 Does not provide services to public 52 48 35

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 15
2024 Does not provide services to public 20 80 40
2022 Does not provide services to public 18 82 30
2019 Provides services to public 33 67 20
2019 Does not provide services to public 23 77 35

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 40
2022 Does not provide services to public 18 82 30

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 87 13 15
2024 Does not provide services to public 71 29 40
2022 Does not provide services to public 55 45 30
2020 Provides services to public 58 42 15
2020 Does not provide services to public 44 56 30
2019 Provides services to public 46 54 20
2019 Does not provide services to public 56 44 35

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 34 66 40
2022 Does not provide services to public 21 79 30

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 40
2022 Does not provide services to public 8 92 30

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 16 84 40
2022 Does not provide services to public 7 93 30

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 3 97 30

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 4 96 30

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 19 81 30
2020 Provides services to public 0 100 15
2020 Does not provide services to public 15 85 30

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 16 84 40
2022 Does not provide services to public 12 88 30

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 22 78 40
2022 Does not provide services to public 25 75 30
2020 Provides services to public 42 58 15
2020 Does not provide services to public 39 61 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 25 75 40
2022 Does not provide services to public 31 69 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 18 82 40
2022 Does not provide services to public 13 87 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 14 86 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 18 82 40
2022 Does not provide services to public 8 92 25

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 12 88 40
2022 Does not provide services to public 15 85 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 36 64 40
2022 Does not provide services to public 31 69 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 25

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 38 62 15
2024 Does not provide services to public 50 50 40
2022 Does not provide services to public 31 69 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 4 96 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 15
2024 Does not provide services to public 46 54 40
2022 Does not provide services to public 51 49 25

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 40

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 17 83 40
2022 Does not provide services to public 19 81 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 8 14 6 3 34 16 53 18 165
2024 Does not provide services to public 16 14 10 2 4 40 14 66 13 560
2022 Provides services to public 25 14 15 3 0 38 5 68 6 140
2022 Does not provide services to public 18 12 10 3 2 41 13 67 11 485
2020 Provides services to public 26 13 13 2 4 34 8 68 10 175
2020 Does not provide services to public 21 14 16 4 2 33 10 61 11 440
2019 Provides services to public 22 16 17 6 3 26 11 59 14 155
2019 Does not provide services to public 22 11 13 6 4 28 15 59 18 355

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 22 11 4 3 14 4 77 9 165
2024 Does not provide services to public 35 29 11 3 2 16 3 80 7 560
2022 Provides services to public 39 34 11 2 0 13 1 84 3 140
2022 Does not provide services to public 42 30 10 3 1 12 2 84 5 485
2020 Provides services to public 42 22 13 2 2 17 2 78 6 175
2020 Does not provide services to public 32 31 15 4 2 15 1 75 7 440
2019 Provides services to public 36 26 17 6 2 13 1 73 8 155
2019 Does not provide services to public 39 25 14 6 3 11 1 73 11 355
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 165
2024 Does not provide services to public 5 95 560
2022 Does not provide services to public 5 95 485
2020 Provides services to public 5 95 175
2020 Does not provide services to public 5 95 440
2019 Provides services to public 9 91 155
2019 Does not provide services to public 6 94 355

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 33 67 30
2022 Does not provide services to public 31 69 25
2019 Provides services to public 41 59 15
2019 Does not provide services to public 37 63 20

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 65 35 15
2024 Does not provide services to public 67 33 30
2022 Does not provide services to public 64 36 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 30
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 20

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 25

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 35 65 25
2022 Does not provide services to public 9 91 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 24 76 25
2022 Does not provide services to public 0 100 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 28 72 25
2022 Does not provide services to public 27 73 25
2019 Provides services to public 45 55 15
2019 Does not provide services to public 43 57 20

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 47 53 25
2022 Does not provide services to public 35 65 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 20

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 20

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 25 75 25
2022 Does not provide services to public 13 87 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 25
2022 Does not provide services to public 5 95 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 20

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 15
2024 Does not provide services to public 29 71 30
2022 Does not provide services to public 36 64 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 13 87 25

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 15
2024 Does not provide services to public 47 53 30
2022 Does not provide services to public 60 40 25
2019 Provides services to public 61 39 15
2019 Does not provide services to public 75 25 20

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 25
2022 Does not provide services to public 5 95 20

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 19 81 25
2022 Does not provide services to public 18 82 20

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 20

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 0 100 25
2022 Does not provide services to public 5 95 20

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 25
2022 Does not provide services to public 0 100 20

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 20

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2024 Does not provide services to public 22 78 25
2022 Does not provide services to public 5 95 20

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 18 82 20

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 30 70 25
2022 Does not provide services to public 22 78 20

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 20

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 48 52 15
2024 Does not provide services to public 35 65 25
2022 Does not provide services to public 34 66 20

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 20

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 62 38 15
2024 Does not provide services to public 63 37 25
2022 Does not provide services to public 51 49 20

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 21 79 20

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 16 13 2 4 33 10 66 11 165
2024 Does not provide services to public 21 13 12 2 2 42 8 68 9 560
2022 Provides services to public 29 8 16 0 1 38 8 69 1 140
2022 Does not provide services to public 21 13 12 2 1 40 9 69 7 485
2020 Provides services to public 30 11 14 2 2 34 7 70 7 175
2020 Does not provide services to public 21 17 17 2 1 34 8 66 6 440
2019 Provides services to public 22 13 21 3 4 24 13 56 11 155
2019 Does not provide services to public 22 10 18 3 2 31 15 58 8 355

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 26 13 3 3 17 3 77 7 165
2024 Does not provide services to public 36 29 10 3 2 16 3 81 7 560
2022 Provides services to public 41 31 11 0 0 15 3 87 0 140
2022 Does not provide services to public 41 30 9 3 1 13 3 84 5 485
2020 Provides services to public 43 21 13 4 1 16 2 77 6 175
2020 Does not provide services to public 33 31 16 2 1 16 1 77 4 440
2019 Provides services to public 40 24 15 6 2 11 3 74 8 155
2019 Does not provide services to public 41 24 16 3 2 13 1 76 5 355
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 29 10 4 8 1 5 46 54 165
2024 Does not provide services to public 46 26 13 6 5 1 2 48 52 555
2022 Provides services to public 41 31 9 8 9 0 2 140
2022 Does not provide services to public 39 30 18 5 5 1 3 485
2020 Provides services to public 37 31 19 6 6 1 1 175
2020 Does not provide services to public 45 24 18 7 7 0 0 435
2019 Provides services to public 40 18 20 12 9 0 1 155
2019 Does not provide services to public 42 27 17 7 6 0 1 355

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 28 20 10 8 1 2 31 69 165
2024 Does not provide services to public 27 29 25 8 11 0 0 27 73 560
2022 Provides services to public 29 30 23 8 11 0 0 135
2022 Does not provide services to public 24 31 25 10 8 0 1 485
2020 Provides services to public 24 27 23 17 8 1 0 175
2020 Does not provide services to public 25 26 24 14 11 0 0 440
2019 Provides services to public 25 24 23 17 9 1 0 155
2019 Does not provide services to public 32 25 24 10 8 1 0 355

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 26 15 6 5 1 6 45 55 165
2024 Does not provide services to public 35 31 18 9 6 0 1 35 65 560
2022 Provides services to public 45 23 18 7 5 0 2 135
2022 Does not provide services to public 34 30 21 8 5 0 2 485
2020 Provides services to public 38 28 17 6 6 2 1 175
2020 Does not provide services to public 33 30 18 12 7 1 0 435
2019 Provides services to public 37 29 18 13 4 1 0 155
2019 Does not provide services to public 38 28 19 8 5 1 1 350

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 24 16 9 7 1 5 40 60 165
2024 Does not provide services to public 35 26 18 12 7 0 1 35 65 560
2022 Provides services to public 33 28 19 9 11 0 1 135
2022 Does not provide services to public 27 27 21 14 10 1 2 485
2020 Provides services to public 36 23 19 11 7 2 1 175
2020 Does not provide services to public 31 26 22 14 6 1 1 435
2019 Provides services to public 31 26 18 12 10 2 0 155
2019 Does not provide services to public 37 25 19 11 8 1 1 350

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 21 9 3 2 1 6 62 38 165
2024 Does not provide services to public 54 21 11 5 4 1 6 57 43 560
2022 Provides services to public 59 20 7 3 5 1 4 140
2022 Does not provide services to public 50 25 12 4 3 0 5 485
2020 Provides services to public 50 20 14 7 5 1 3 170
2020 Does not provide services to public 47 27 15 6 5 0 1 435
2019 Provides services to public 44 21 18 6 5 2 4 155
2019 Does not provide services to public 51 22 14 4 6 1 2 355

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 22 14 9 7 1 3 46 54 165
2024 Does not provide services to public 39 27 16 8 10 0 0 39 61 560
2022 Provides services to public 50 24 15 5 7 0 0 140
2022 Does not provide services to public 42 28 17 7 5 0 2 485
2020 Provides services to public 33 31 16 7 9 2 2 175
2020 Does not provide services to public 34 29 18 10 8 0 0 435
2019 Provides services to public 35 21 25 10 8 2 0 155
2019 Does not provide services to public 44 25 16 7 7 0 1 355

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 24 17 10 1 2 3 45 55 165
2024 Does not provide services to public 35 30 18 8 7 2 1 36 64 560
2022 Provides services to public 49 29 13 5 3 1 0 135
2022 Does not provide services to public 39 32 16 5 5 1 2 480
2020 Provides services to public 47 27 14 6 3 1 2 175
2020 Does not provide services to public 39 35 17 5 2 0 1 435
2019 Provides services to public 39 28 17 9 5 2 0 150
2019 Does not provide services to public 38 30 18 9 3 1 1 350

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 25 17 10 4 1 4 43 57 165
2024 Does not provide services to public 27 31 22 9 8 1 1 28 72 560
2022 Provides services to public 44 25 11 12 6 1 1 140
2022 Does not provide services to public 29 32 25 7 5 0 1 485
2020 Provides services to public 38 28 19 7 7 1 0 175
2020 Does not provide services to public 31 33 22 10 3 0 0 435
2019 Provides services to public 36 27 20 9 6 1 1 150
2019 Does not provide services to public 34 33 19 8 4 1 0 350

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 25 13 9 5 1 3 46 54 165
2024 Does not provide services to public 38 27 17 8 8 1 1 39 61 555
2022 Provides services to public 47 29 11 8 4 0 1 140
2022 Does not provide services to public 39 29 17 8 5 0 2 485
2020 Provides services to public 46 27 15 7 4 1 0 175
2020 Does not provide services to public 37 36 17 6 2 0 0 435
2019 Provides services to public 40 27 16 11 6 1 0 150
2019 Does not provide services to public 39 34 11 9 6 1 1 350

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 18 14 7 4 1 2 56 44 165
2024 Does not provide services to public 54 23 11 5 6 0 1 55 45 555
2022 Provides services to public 57 25 9 1 6 0 1 140
2022 Does not provide services to public 55 24 12 4 4 0 2 485
2020 Provides services to public 51 24 10 7 5 1 2 175
2020 Does not provide services to public 51 29 12 6 2 0 0 440
2019 Provides services to public 51 25 11 7 5 1 0 150
2019 Does not provide services to public 52 27 11 7 3 0 1 355

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 31 11 4 2 1 1 51 49 165
2024 Does not provide services to public 53 26 9 4 4 1 1 55 45 560
2022 Provides services to public 51 27 13 4 3 0 1 135
2022 Does not provide services to public 52 24 13 7 2 0 1 485
2020 Provides services to public 35 24 24 11 5 0 1 175
2020 Does not provide services to public 28 32 25 10 5 0 0 435

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 29 21 6 2 1 3 40 60 165
2024 Does not provide services to public 45 28 14 6 6 0 1 46 54 555
2022 Provides services to public 50 24 14 6 4 1 1 135
2022 Does not provide services to public 45 29 16 6 3 0 1 485
2020 Provides services to public 38 34 12 7 7 1 1 175
2020 Does not provide services to public 37 31 20 6 5 0 0 435
2019 Provides services to public 46 24 17 6 5 2 1 150
2019 Does not provide services to public 46 30 14 6 2 1 1 350

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 16 14 6 8 1 8 52 48 165
2024 Does not provide services to public 42 18 13 9 12 1 4 44 56 560
2022 Provides services to public 78 10 7 2 1 1 1 135
2022 Does not provide services to public 72 13 5 2 2 0 5 480
2020 Provides services to public 49 27 15 3 2 1 2 175
2020 Does not provide services to public 51 27 13 4 3 1 1 440
2019 Provides services to public 63 17 11 4 2 2 0 150
2019 Does not provide services to public 64 17 6 6 3 1 2 350

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 30 8 4 4 1 4 52 48 165
2024 Does not provide services to public 47 27 12 7 5 1 1 48 52 555
2022 Provides services to public 59 29 5 3 3 0 1 135
2022 Does not provide services to public 66 24 6 2 1 0 1 485
2020 Provides services to public 39 37 13 9 2 1 0 175
2020 Does not provide services to public 36 36 19 6 4 0 0 440

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 10 2 2 3 1 10 80 20 165
2024 Does not provide services to public 73 10 3 2 1 1 9 82 18 560

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 14 3 2 5 1 9 74 26 165
2024 Does not provide services to public 68 12 5 2 4 1 8 74 26 560

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 72 10 4 3 3 1 7 78 22 165
2024 Does not provide services to public 74 10 3 2 3 2 6 81 19 555
2022 Provides services to public 80 7 3 2 3 0 5 140
2022 Does not provide services to public 82 6 4 1 1 0 5 485
2020 Provides services to public 81 8 1 4 3 1 3 170
2020 Does not provide services to public 81 9 4 1 1 1 3 435
2019 Provides services to public 77 13 3 4 3 0 1 155
2019 Does not provide services to public 73 13 4 1 4 1 3 350

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 70 13 6 3 2 1 6 74 26 165
2024 Does not provide services to public 67 18 8 2 2 0 3 69 31 560
2022 Provides services to public 77 14 5 2 0 0 1 140
2022 Does not provide services to public 69 18 5 2 2 0 4 485
2020 Provides services to public 79 12 6 1 1 0 1 175
2020 Does not provide services to public 72 18 6 1 0 0 2 435
2019 Provides services to public 66 20 10 1 2 0 1 155
2019 Does not provide services to public 63 23 8 3 2 0 2 350

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 14 5 6 4 1 6 69 31 165
2024 Does not provide services to public 69 15 5 3 4 0 3 71 29 555
2022 Provides services to public 79 11 4 2 3 0 1 135
2022 Does not provide services to public 74 12 5 3 3 0 3 485
2020 Provides services to public 72 15 5 2 4 1 1 175
2020 Does not provide services to public 75 13 5 4 2 0 2 435
2019 Provides services to public 64 19 5 10 2 0 1 155
2019 Does not provide services to public 67 17 9 2 3 0 2 350

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 8 4 3 1 1 19 80 20 165
2024 Does not provide services to public 66 10 4 2 1 0 16 79 21 555
2022 Provides services to public 70 10 4 1 1 0 14 140
2022 Does not provide services to public 63 11 7 1 0 0 18 485
2020 Provides services to public 70 10 5 0 1 1 13 175
2020 Does not provide services to public 69 12 5 1 1 0 13 435
2019 Provides services to public 67 11 3 2 0 1 15 150
2019 Does not provide services to public 68 9 5 0 1 0 17 350

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 14 3 2 1 1 8 78 22 165
2024 Does not provide services to public 75 13 2 1 2 1 6 81 19 550
2022 Provides services to public 72 21 4 0 0 0 3 135
2022 Does not provide services to public 75 11 5 1 1 0 6 485
2020 Provides services to public 66 19 7 4 1 1 2 175
2020 Does not provide services to public 78 12 5 1 0 0 4 440
2019 Provides services to public 74 15 6 2 1 0 2 150
2019 Does not provide services to public 77 12 5 1 0 0 4 350

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 15 13 8 18 1 2 44 56 165
2024 Does not provide services to public 51 17 11 6 12 0 3 53 47 560
2022 Provides services to public 63 15 11 5 6 0 1 140
2022 Does not provide services to public 59 13 11 5 9 0 3 485
2020 Provides services to public 53 18 13 7 8 0 2 175
2020 Does not provide services to public 58 18 13 6 4 0 1 435
2019 Provides services to public 50 13 11 10 15 0 2 155
2019 Does not provide services to public 54 14 13 7 9 0 3 355

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 22 10 2 3 1 4 61 39 165
2024 Does not provide services to public 52 24 13 4 2 1 3 54 46 560
2022 Provides services to public 60 21 12 2 2 0 3 140
2022 Does not provide services to public 51 27 12 6 1 0 3 485
2020 Provides services to public 52 24 16 4 3 0 1 175
2020 Does not provide services to public 51 29 12 4 3 0 1 440
2019 Provides services to public 61 23 8 4 2 0 1 155
2019 Does not provide services to public 62 24 7 2 2 0 2 350

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 32 31 11 5 1 1 52 16 165
2024 Does not provide services to public 13 35 34 12 5 0 1 49 17 560
2022 Provides services to public 18 44 24 10 3 0 0 62 13 135
2022 Does not provide services to public 13 41 32 10 3 0 1 54 14 485
2020 Provides services to public 22 31 34 11 3 0 0 52 14 175
2020 Does not provide services to public 17 34 32 13 3 0 0 52 16 440
2019 Provides services to public 18 32 36 12 3 0 0 50 15 155
2019 Does not provide services to public 26 32 30 9 3 0 0 58 12 355

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 14 35 25 16 1 2 42 23 165
2024 Does not provide services to public 8 15 40 23 12 0 1 36 23 560
2022 Provides services to public 4 11 36 33 15 0 1 49 15 140
2022 Does not provide services to public 7 14 40 22 16 0 1 39 21 485
2020 Provides services to public 8 13 39 29 11 1 0 40 21 175
2020 Does not provide services to public 7 18 39 23 12 0 0 36 25 435
2019 Provides services to public 8 15 33 32 12 0 0 43 24 155
2019 Does not provide services to public 7 16 32 26 18 0 0 44 24 355

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 35 11 5 6 7 2 77 12 165
2024 Does not provide services to public 23 40 17 8 4 6 1 69 13 560
2022 Provides services to public 33 36 16 6 1 8 0 75 7 135
2022 Does not provide services to public 29 41 14 8 4 5 0 73 13 485
2020 Provides services to public 33 35 14 7 3 7 1 74 10 175
2020 Does not provide services to public 30 38 20 6 2 3 0 70 9 440
2019 Provides services to public 28 35 14 11 3 8 1 69 15 155
2019 Does not provide services to public 27 28 23 10 4 8 1 60 15 355

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 14 31 31 22 3 165
2024 Does not provide services to public 14 28 33 20 5 560
2022 Provides services to public 14 39 32 13 3 140
2022 Does not provide services to public 14 30 31 19 5 485

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 23 11 3 1 7 4 82 5 165
2024 Does not provide services to public 54 28 8 3 3 3 2 85 6 560
2022 Provides services to public 65 24 5 1 2 1 2 92 3 140
2022 Does not provide services to public 60 26 8 3 1 1 1 88 4 485
2020 Provides services to public 50 28 7 5 2 5 3 84 8 175
2020 Does not provide services to public 53 28 10 4 2 3 0 84 6 435

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 19 14 5 11 2 2 69 17 165
2024 Does not provide services to public 47 27 9 9 5 3 1 76 14 560
2022 Provides services to public 63 21 6 3 4 1 1 86 8 140
2022 Does not provide services to public 55 24 7 8 5 1 0 80 13 485
2020 Provides services to public 44 30 7 11 7 0 2 75 18 175
2020 Does not provide services to public 43 29 10 12 4 1 1 73 17 435

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 21 13 5 5 2 2 76 11 165
2024 Does not provide services to public 56 27 7 4 4 1 1 85 7 560
2022 Provides services to public 70 20 4 3 1 1 1 92 4 140
2022 Does not provide services to public 62 25 5 3 3 1 0 88 6 485
2020 Provides services to public 53 27 6 8 4 0 1 82 12 175
2020 Does not provide services to public 56 33 4 4 3 0 0 89 7 435

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 37 14 4 6 2 1 75 10 165
2024 Does not provide services to public 31 38 14 9 5 3 1 72 14 560
2022 Provides services to public 43 37 10 7 1 2 1 82 8 135
2022 Does not provide services to public 42 38 9 7 3 1 0 81 9 485
2020 Provides services to public 41 33 12 6 4 4 1 77 11 175
2020 Does not provide services to public 43 34 15 5 3 1 0 78 7 440
2019 Provides services to public 31 35 17 10 4 2 0 68 15 155
2019 Does not provide services to public 32 33 18 8 6 4 0 67 14 355

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 46 11 9 8 0 0 71 17 50
2024 Does not provide services to public 17 51 16 11 5 0 0 68 16 195
2022 Provides services to public 17 63 13 5 2 0 0 80 7 40
2022 Does not provide services to public 22 45 12 16 4 1 1 69 19 180
2020 Provides services to public 28 35 18 14 4 0 0 64 18 45
2020 Does not provide services to public 29 48 11 10 3 0 0 76 13 145
2019 Provides services to public 20 48 18 9 3 0 3 70 11 40
2019 Does not provide services to public 23 31 22 12 3 5 5 60 16 105
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 165
2024 Does not provide services to public 18 82 560
2022 Provides services to public 8 92 135
2022 Does not provide services to public 8 92 485
2020 Provides services to public 14 86 170
2020 Does not provide services to public 10 90 435
2019 Provides services to public 15 85 155
2019 Does not provide services to public 12 88 355

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 60 40 30
2024 Does not provide services to public 45 55 105
2022 Provides services to public 54 46 15
2022 Does not provide services to public 55 45 40
2020 Provides services to public 46 54 25
2020 Does not provide services to public 32 68 40

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 78 22 30
2024 Does not provide services to public 87 13 105
2022 Provides services to public 85 15 15
2022 Does not provide services to public 76 24 40
2020 Provides services to public 83 17 25
2020 Does not provide services to public 77 23 40
2019 Provides services to public 91 9 25
2019 Does not provide services to public 77 23 40

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 38 5 12 0 0 0 83 12 25
2024 Does not provide services to public 47 27 10 7 8 0 1 75 15 90
2022 Provides services to public 74 17 9 0 0 0 0 91 0 10
2022 Does not provide services to public 48 30 13 9 0 0 0 78 9 30
2020 Provides services to public 43 51 0 6 0 0 0 94 6 20
2020 Does not provide services to public 52 41 7 0 0 0 0 93 0 30
2019 Provides services to public 51 26 10 13 0 0 0 77 13 20
2019 Does not provide services to public 56 31 4 7 0 3 0 89 7 30

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 25 7 4 4 5 4 83 9 165
2024 Does not provide services to public 48 31 9 4 2 3 3 84 7 560
2022 Provides services to public 53 32 6 1 0 5 2 92 1 135
2022 Does not provide services to public 55 28 5 3 2 2 4 89 6 485
2020 Provides services to public 54 29 5 7 2 2 2 86 9 175
2020 Does not provide services to public 52 32 8 4 1 2 1 87 5 435
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 69 165
2024 Does not provide services to public 13 70 560
2022 Provides services to public 10 77 140
2022 Does not provide services to public 17 67 485
2020 Provides services to public 25 51 175
2020 Does not provide services to public 25 56 440

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 67 33 15
2024 Does not provide services to public 53 47 75
2022 Provides services to public 26 74 15
2022 Does not provide services to public 73 27 85
2020 Provides services to public 52 48 45
2020 Does not provide services to public 50 50 110

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 27 15 14 18 0 12 47 36 15
2024 Does not provide services to public 7 19 17 25 19 1 12 30 51 75
2022 Provides services to public 7 38 7 23 10 8 7 53 39 15
2022 Does not provide services to public 18 31 11 21 16 0 2 51 38 85
2020 Provides services to public 15 22 20 28 11 0 5 39 40 45
2020 Does not provide services to public 12 31 9 27 20 0 1 43 48 110

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 19 34 6 18 0 15 31 29 15
2024 Does not provide services to public 4 11 12 17 28 2 26 21 62 75
2022 Provides services to public 16 23 14 23 10 8 6 45 38 15
2022 Does not provide services to public 12 21 7 16 22 1 20 42 48 85
2020 Provides services to public 15 6 22 30 15 0 12 24 51 45
2020 Does not provide services to public 5 17 12 27 25 2 12 26 61 110

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 11 5 3 2 5 26 68 32 165
2024 Does not provide services to public 47 12 6 5 3 3 23 64 36 560
2022 Provides services to public 48 21 3 3 4 3 19 140
2022 Does not provide services to public 44 14 11 3 3 2 22 485
2020 Provides services to public 42 14 11 5 6 7 15 175
2020 Does not provide services to public 45 19 13 5 4 2 13 440
2019 Provides services to public 48 13 12 7 6 1 13 155
2019 Does not provide services to public 46 18 14 5 6 1 10 350
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