2024 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 49 1 3 1 0 0 94 4 70
2020 CS-02 48 52 0 0 0 0 0 100 0 20
2020 CS-03 33 59 0 4 4 0 0 93 7 25
2020 CS-04 57 36 0 7 0 0 0 93 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 42 36 9 6 3 1 3 82 9 70
2020 CS-02 48 33 19 0 0 0 0 81 0 20
2020 CS-03 44 37 4 4 4 4 4 88 8 25
2020 CS-04 29 36 7 21 0 0 7 69 23 15
2019 CS 42 34 11 5 8 0 0 76 13 40
2019 CS-03 47 35 0 12 6 0 0 82 18 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 37 28 18 15 3 0 0 65 18 70
2020 CS-02 35 35 30 0 0 0 0 70 0 20
2020 CS-03 37 33 11 15 4 0 0 70 19 25
2020 CS-04 43 7 21 29 0 0 0 50 29 15
2019 CS 50 18 13 16 3 0 0 68 18 40
2019 CS-03 53 12 12 18 6 0 0 65 24 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 44 7 6 0 0 1 87 6 70
2020 CS-02 33 48 19 0 0 0 0 81 0 20
2020 CS-03 44 52 0 4 0 0 0 96 4 25
2020 CS-04 38 38 0 15 0 0 8 83 17 15
2019 CS 53 34 11 0 3 0 0 87 3 40
2019 CS-03 47 29 24 0 0 0 0 76 0 15

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 46 35 10 6 3 0 0 81 9 70
2020 CS-02 52 29 10 10 0 0 0 81 10 20
2020 CS-03 48 41 7 0 4 0 0 89 4 25
2020 CS-04 31 38 23 8 0 0 0 69 8 15
2019 CS 46 30 16 5 3 0 0 76 8 35
2019 CS-03 35 35 24 6 0 0 0 71 6 15

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 45 13 1 1 0 0 84 3 70
2020 CS-02 38 48 14 0 0 0 0 86 0 20
2020 CS-03 41 44 11 4 0 0 0 85 4 25
2020 CS-04 43 50 7 0 0 0 0 93 0 15
2019 CS 42 29 16 5 8 0 0 71 13 40
2019 CS-03 41 35 12 12 0 0 0 76 12 15

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 35 45 17 3 0 0 0 80 3 70
2020 CS-02 33 43 24 0 0 0 0 76 0 20
2020 CS-03 41 41 11 7 0 0 0 81 7 25
2020 CS-04 29 71 0 0 0 0 0 100 0 15
2019 CS 38 27 19 11 3 3 0 67 14 35
2019 CS-03 38 31 19 13 0 0 0 69 13 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 45 12 3 1 0 0 84 4 70
2020 CS-02 33 48 19 0 0 0 0 81 0 20
2020 CS-03 48 44 0 7 0 0 0 93 7 25
2020 CS-04 36 43 21 0 0 0 0 79 0 15
2019 CS 39 25 14 17 6 0 0 64 22 35
2019 CS-03 40 27 13 20 0 0 0 67 20 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 59 31 7 1 1 0 0 90 3 70
2020 CS-02 52 33 10 5 0 0 0 86 5 20
2020 CS-03 67 30 0 0 4 0 0 96 4 25
2020 CS-04 54 31 15 0 0 0 0 85 0 15
2019 CS 43 41 8 8 0 0 0 84 8 35
2019 CS-03 38 50 0 13 0 0 0 88 13 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 50 35 12 3 0 0 0 85 3 70
2020 CS-02 52 33 14 0 0 0 0 86 0 20
2020 CS-03 54 31 12 4 0 0 0 85 4 25
2020 CS-04 50 43 0 7 0 0 0 93 7 15
2019 CS 43 30 11 5 11 0 0 73 16 35
2019 CS-03 44 38 6 6 6 0 0 81 13 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 64 23 13 0 0 0 0 87 0 70
2020 CS-02 62 19 19 0 0 0 0 81 0 20
2020 CS-03 74 19 7 0 0 0 0 93 0 25
2020 CS-04 57 29 14 0 0 0 0 86 0 15
2019 CS 54 30 5 11 0 0 0 84 11 35
2019 CS-03 50 38 0 13 0 0 0 88 13 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 46 39 10 3 1 0 0 86 4 70
2020 CS-02 48 43 10 0 0 0 0 90 0 20
2020 CS-03 48 41 4 4 4 0 0 89 7 25
2020 CS-04 43 50 0 7 0 0 0 93 7 15
2019 CS 40 31 3 17 9 0 0 71 26 35
2019 CS-03 40 33 7 20 0 0 0 73 20 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 46 38 10 4 1 0 0 84 6 70
2020 CS-02 38 48 10 5 0 0 0 86 5 20
2020 CS-03 56 33 4 4 4 0 0 89 7 25
2020 CS-04 43 50 0 7 0 0 0 93 7 15
2019 CS 41 22 16 8 14 0 0 62 22 35
2019 CS-03 44 25 19 6 6 0 0 69 13 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 42 42 9 4 3 0 0 84 7 70
2020 CS-02 33 57 10 0 0 0 0 90 0 20
2020 CS-03 48 37 4 4 7 0 0 85 11 25
2020 CS-04 36 50 7 7 0 0 0 86 7 15
2019 CS 45 32 13 8 3 0 0 76 11 40
2019 CS-03 41 35 12 12 0 0 0 76 12 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 49 39 10 1 0 0 0 88 1 70
2020 CS-02 48 38 14 0 0 0 0 86 0 20
2020 CS-03 52 41 4 4 0 0 0 93 4 25
2020 CS-04 43 43 14 0 0 0 0 86 0 15
2019 CS 50 29 11 8 3 0 0 79 11 40
2019 CS-03 53 29 6 12 0 0 0 82 12 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 37 34 19 4 4 1 0 72 9 70
2020 CS-02 38 38 19 5 0 0 0 76 5 20
2020 CS-03 54 31 12 0 4 0 0 85 4 25
2020 CS-04 14 36 36 7 7 0 0 50 14 15
2019 CS 19 46 32 3 0 0 0 65 3 35
2019 CS-03 13 50 38 0 0 0 0 63 0 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 10 29 30 22 4 3 1 27 41 70
2020 CS-02 5 24 29 29 10 0 5 40 30 20
2020 CS-03 15 26 33 22 4 0 0 26 41 25
2020 CS-04 14 36 36 14 0 0 0 14 50 15
2019 CS 21 26 37 13 3 0 0 16 47 40
2019 CS-03 18 35 41 6 0 0 0 6 53 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 23 35 22 6 4 1 29 34 70
2020 CS-02 10 14 33 24 10 5 5 37 26 20
2020 CS-03 11 15 41 26 7 0 0 33 26 25
2020 CS-04 7 57 29 7 0 0 0 7 64 15
2019 CS 13 21 34 26 5 0 0 32 34 40
2019 CS-03 0 29 41 24 6 0 0 29 29 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 3 21 24 34 16 1 1 52 24 70
2020 CS-02 5 5 24 38 24 0 5 65 10 20
2020 CS-03 0 26 19 37 19 0 0 56 26 25
2020 CS-04 7 36 36 21 0 0 0 21 43 15
2019 CS 11 14 43 22 11 0 0 32 24 35
2019 CS-03 12 24 41 18 6 0 0 24 35 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 7 23 26 26 13 3 1 41 32 70
2020 CS-02 0 24 19 24 24 5 5 53 26 20
2020 CS-03 11 15 30 33 11 0 0 44 26 25
2020 CS-04 7 36 43 14 0 0 0 14 43 15
2019 CS 11 16 42 18 11 3 0 30 27 40
2019 CS-03 6 24 47 12 12 0 0 24 29 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 3 10 25 33 22 4 3 59 14 70
2020 CS-02 0 14 29 24 19 5 10 50 17 20
2020 CS-03 4 7 11 41 33 4 0 77 12 25
2020 CS-04 0 14 36 36 14 0 0 50 14 15
2019 CS 5 24 32 26 13 0 0 39 29 40
2019 CS-03 0 18 47 18 18 0 0 35 18 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 12 14 38 26 9 0 1 35 26 70
2020 CS-02 5 5 48 14 24 0 5 40 10 20
2020 CS-03 11 19 37 30 4 0 0 33 30 25
2020 CS-04 7 29 43 21 0 0 0 21 36 15
2019 CS 11 21 34 24 3 5 3 29 34 40
2019 CS-03 0 18 47 18 6 6 6 27 20 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 3 12 25 42 17 0 1 60 15 70
2020 CS-02 0 14 14 43 24 0 5 70 15 20
2020 CS-03 4 11 22 48 15 0 0 63 15 25
2020 CS-04 0 14 36 43 7 0 0 50 14 15
2019 CS 5 8 18 55 13 0 0 68 13 40
2019 CS-03 0 18 29 41 12 0 0 53 18 15
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 33 13 3 4 3 4 78 8 70
2020 CS-02 33 33 14 5 0 5 10 78 6 20
2020 CS-03 48 30 15 0 7 0 0 78 7 25
2020 CS-04 29 50 14 0 0 0 7 85 0 15
2019 CS 37 32 21 5 5 0 0 68 11 40
2019 CS-03 35 29 35 0 0 0 0 65 0 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 57 29 7 3 1 3 0 88 4 70
2020 CS-02 48 38 10 5 0 0 0 86 5 20
2020 CS-03 67 19 7 4 4 0 0 85 7 25
2020 CS-04 64 36 0 0 0 0 0 100 0 15
2019 CS 53 32 8 5 3 0 0 84 8 40
2019 CS-03 47 35 0 12 6 0 0 82 18 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 65 26 3 4 0 1 0 93 4 70
2020 CS-02 81 14 5 0 0 0 0 95 0 20
2020 CS-03 67 30 0 4 0 0 0 96 4 25
2020 CS-04 57 36 7 0 0 0 0 93 0 15
2019 CS 39 39 11 11 0 0 0 79 11 40
2019 CS-03 29 47 12 12 0 0 0 76 12 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 54 34 10 0 0 1 0 90 0 70
2020 CS-02 43 48 10 0 0 0 0 90 0 20
2020 CS-03 69 23 8 0 0 0 0 92 0 25
2020 CS-04 57 21 21 0 0 0 0 79 0 15
2019 CS 39 37 11 8 3 3 0 78 11 40
2019 CS-03 41 29 12 12 6 0 0 71 18 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 61 25 9 3 1 1 0 87 4 70
2020 CS-02 52 43 5 0 0 0 0 95 0 20
2020 CS-03 56 26 7 7 4 0 0 81 11 25
2020 CS-04 79 7 14 0 0 0 0 86 0 15
2019 CS 55 29 13 0 0 3 0 86 0 40
2019 CS-03 53 29 18 0 0 0 0 82 0 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 49 38 12 0 1 0 0 87 1 70
2020 CS-02 33 52 14 0 0 0 0 86 0 20
2020 CS-03 52 37 7 0 4 0 0 89 4 25
2020 CS-04 64 21 14 0 0 0 0 86 0 15
2019 CS 47 34 11 5 3 0 0 82 8 40
2019 CS-03 41 41 18 0 0 0 0 82 0 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 57 30 10 0 1 1 0 88 1 70
2020 CS-02 52 33 14 0 0 0 0 86 0 20
2020 CS-03 63 26 7 0 4 0 0 89 4 25
2020 CS-04 57 36 7 0 0 0 0 93 0 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 54 29 14 1 1 0 0 83 3 70
2020 CS-02 48 38 10 5 0 0 0 86 5 20
2020 CS-03 52 33 11 0 4 0 0 85 4 25
2020 CS-04 64 21 14 0 0 0 0 86 0 15
2019 CS 53 24 13 5 3 3 0 78 8 40
2019 CS-03 41 29 24 6 0 0 0 71 6 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 64 25 4 4 3 0 0 88 7 70
2020 CS-02 57 29 10 0 5 0 0 86 5 20
2020 CS-03 63 30 0 4 4 0 0 93 7 25
2020 CS-04 79 14 0 7 0 0 0 93 7 15
2019 CS 58 21 5 16 0 0 0 79 16 40
2019 CS-03 53 24 12 12 0 0 0 76 12 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 76 11 11 3 0 0 0 87 3 40
2019 CS-03 76 6 12 6 0 0 0 82 6 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 43 35 10 4 1 6 0 83 6 70
2020 CS-02 48 38 5 10 0 0 0 86 10 20
2020 CS-03 44 26 15 4 4 7 0 76 8 25
2020 CS-04 43 57 0 0 0 0 0 100 0 15
2019 CS 45 21 13 8 11 3 0 68 19 40
2019 CS-03 47 18 24 6 6 0 0 65 12 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 40 34 12 10 1 3 0 76 12 70
2020 CS-02 50 25 20 5 0 0 0 75 5 20
2020 CS-03 37 37 7 11 4 4 0 77 15 25
2020 CS-04 36 50 7 7 0 0 0 86 7 15
2019 CS 32 32 13 11 8 5 0 67 19 40
2019 CS-03 24 41 18 12 6 0 0 65 18 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 24 43 16 7 3 7 0 71 11 70
2020 CS-02 24 52 19 0 0 5 0 80 0 20
2020 CS-03 19 42 15 12 4 8 0 67 17 25
2020 CS-04 29 43 14 7 7 0 0 71 14 15
2019 CS 24 29 16 11 16 5 0 56 28 40
2019 CS-03 24 35 12 18 12 0 0 59 29 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 23 42 16 13 1 4 0 68 15 70
2020 CS-02 19 62 10 10 0 0 0 81 10 20
2020 CS-03 22 41 19 11 4 4 0 65 15 25
2020 CS-04 29 21 21 29 0 0 0 50 29 15
2019 CS 24 32 8 13 18 5 0 58 33 40
2019 CS-03 24 24 12 24 18 0 0 47 41 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 58 23 13 3 1 1 0 82 4 70
2020 CS-02 62 14 14 5 0 5 0 80 5 20
2020 CS-03 56 33 7 0 4 0 0 89 4 25
2020 CS-04 64 7 21 7 0 0 0 71 7 15
2019 CS 63 16 16 0 0 3 3 83 0 40
2019 CS-03 59 24 12 0 0 0 6 88 0 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 36 39 17 1 1 4 0 79 3 70
2020 CS-02 29 43 19 0 0 10 0 79 0 20
2020 CS-03 41 37 11 4 4 4 0 81 8 25
2020 CS-04 36 36 29 0 0 0 0 71 0 15
2019 CS 32 45 11 5 5 3 0 78 11 40
2019 CS-03 24 53 12 12 0 0 0 76 12 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 25 38 22 9 3 4 0 65 12 70
2020 CS-02 29 38 19 10 0 5 0 70 10 20
2020 CS-03 30 44 19 0 4 4 0 77 4 25
2020 CS-04 14 29 29 21 7 0 0 43 29 15
2019 CS 21 26 18 16 16 3 0 49 32 40
2019 CS-03 29 18 18 24 12 0 0 47 35 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 29 41 15 10 0 4 0 74 11 70
2020 CS-02 24 43 24 10 0 0 0 67 10 20
2020 CS-03 37 37 7 15 0 4 0 77 15 25
2020 CS-04 15 69 8 8 0 0 0 85 8 15
2019 CS 37 29 13 13 5 0 3 68 19 40
2019 CS-03 35 24 24 12 6 0 0 59 18 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 50 12 4 0 1 0 84 4 70
2020 CS-02 29 43 19 5 0 5 0 75 5 20
2020 CS-03 42 46 4 8 0 0 0 88 8 25
2020 CS-04 21 71 7 0 0 0 0 93 0 15
2019 CS 39 34 16 3 8 0 0 74 11 40
2019 CS-03 35 29 24 6 6 0 0 65 12 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 28 30 14 4 4 17 1 71 11 70
2020 CS-02 38 33 10 0 5 14 0 83 6 20
2020 CS-03 22 33 11 7 7 19 0 68 18 25
2020 CS-04 14 36 21 7 0 14 7 64 9 15
2019 CS 37 13 18 13 8 8 3 56 24 40
2019 CS-03 35 0 29 18 6 6 6 40 27 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 37 9 12 6 3 0 72 18 65
2020 CS-02 35 45 0 15 5 0 0 80 20 20
2020 CS-03 38 31 12 12 8 0 0 69 19 25
2020 CS-04 21 43 14 14 0 7 0 69 15 15
2019 CS 37 32 13 11 5 0 3 70 16 40
2019 CS-03 29 29 24 6 6 0 6 63 13 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 51 23 16 7 0 0 3 70
2020 CS-02 48 24 19 10 0 0 0 20
2020 CS-03 59 30 7 4 0 0 0 25
2020 CS-04 36 21 29 0 0 0 14 15
2019 CS 55 32 5 3 0 3 3 40
2019 CS-03 71 18 12 0 0 0 0 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 73 4 3 1 3 10 4 65
2020 CS-02 79 5 0 0 5 11 0 20
2020 CS-03 81 7 0 4 4 4 0 25
2020 CS-04 64 0 7 0 0 7 21 15
2019 CS 76 13 8 0 0 3 0 40
2019 CS-03 65 24 12 0 0 0 0 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 20 33 17 12 13 4 0 56 26 70
2020 CS-02 33 19 24 19 5 0 0 52 24 20
2020 CS-03 19 48 4 7 19 4 0 69 27 25
2020 CS-04 7 29 29 14 7 14 0 42 25 15
2019 CS 37 21 13 13 13 0 3 59 27 40
2019 CS-03 29 29 12 18 6 0 6 63 25 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 44 15 7 1 0 0 76 9 70
2020 CS-02 43 29 19 10 0 0 0 71 10 20
2020 CS-03 26 59 4 7 4 0 0 85 11 25
2020 CS-04 29 50 21 0 0 0 0 79 0 15
2019 CS 37 21 29 11 3 0 0 58 13 40
2019 CS-03 41 24 29 6 0 0 0 65 6 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 46 41 9 3 0 1 0 88 3 70
2020 CS-02 38 48 10 5 0 0 0 86 5 20
2020 CS-03 48 44 4 4 0 0 0 93 4 25
2020 CS-04 57 36 0 0 0 7 0 100 0 15
2019 CS 47 37 13 3 0 0 0 84 3 40
2019 CS-03 47 41 6 6 0 0 0 88 6 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 39 7 4 1 6 1 86 6 70
2020 CS-02 43 43 5 5 0 5 0 90 5 20
2020 CS-03 44 37 7 7 0 4 0 85 8 25
2020 CS-04 36 50 7 0 0 0 7 92 0 15
2019 CS 50 26 16 0 0 5 3 83 0 40
2019 CS-03 53 35 6 0 0 6 0 94 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 30 32 14 7 1 14 0 73 10 70
2020 CS-02 33 33 19 0 0 14 0 78 0 20
2020 CS-03 37 22 11 15 4 11 0 67 21 25
2020 CS-04 21 57 7 0 0 14 0 92 0 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 43 33 9 6 1 6 1 83 8 70
2020 CS-02 33 52 0 0 5 10 0 95 5 20
2020 CS-03 44 30 15 7 0 4 0 77 8 25
2020 CS-04 57 29 0 0 0 7 7 100 0 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 51 36 12 1 0 0 0 87 1 70
2020 CS-02 43 43 14 0 0 0 0 86 0 20
2020 CS-03 52 37 11 0 0 0 0 89 0 25
2020 CS-04 64 36 0 0 0 0 0 100 0 15
2019 CS 53 34 8 3 3 0 0 87 5 40
2019 CS-03 53 35 6 6 0 0 0 88 6 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 36 12 6 1 0 0 81 7 70
2020 CS-02 33 48 14 5 0 0 0 81 5 20
2020 CS-03 52 26 7 11 4 0 0 78 15 25
2020 CS-04 57 36 7 0 0 0 0 93 0 15
2019 CS 47 26 8 11 8 0 0 74 18 40
2019 CS-03 47 29 6 12 6 0 0 76 18 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 41 17 1 1 0 0 80 3 70
2020 CS-02 29 52 19 0 0 0 0 81 0 20
2020 CS-03 44 33 15 4 4 0 0 78 7 25
2020 CS-04 50 43 7 0 0 0 0 93 0 15
2019 CS 42 26 13 13 5 0 0 68 18 40
2019 CS-03 41 29 18 6 6 0 0 71 12 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 22 22 13 3 1 1 61 16 70
2020 CS-02 33 19 29 14 0 0 5 55 15 20
2020 CS-03 41 26 7 19 7 0 0 67 26 25
2020 CS-04 50 21 21 0 0 7 0 77 0 15
2019 CS 34 24 16 8 13 3 3 61 22 40
2019 CS-03 29 24 18 12 12 0 6 56 25 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 CS 22 35 43 70
2020 CS-02 14 48 38 20
2020 CS-03 30 30 41 25
2020 CS-04 14 36 50 15
2019 CS 32 42 26 40
2019 CS-03 29 41 29 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2020 CS 0 13 80 0 0 7 15
2019 CS 25 17 50 0 8 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 22 22 16 4 3 28 6 65 11 70
2020 CS-02 24 33 10 5 0 29 0 80 7 20
2020 CS-03 11 19 26 4 4 30 7 47 12 25
2020 CS-04 21 21 14 0 0 29 14 75 0 15
2019 CS 24 18 16 11 3 16 13 59 19 40
2019 CS-03 24 18 18 18 6 6 12 50 29 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 36 35 10 6 0 12 1 82 7 70
2020 CS-02 38 38 10 5 0 10 0 84 5 20
2020 CS-03 30 41 11 7 0 11 0 79 8 25
2020 CS-04 36 36 14 0 0 7 7 83 0 15
2019 CS 45 26 11 8 3 8 0 77 11 40
2019 CS-03 41 29 12 12 6 0 0 71 18 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 22 23 23 1 1 23 6 63 4 70
2020 CS-02 29 33 14 0 0 24 0 81 0 20
2020 CS-03 11 22 33 0 4 22 7 47 5 25
2020 CS-04 21 21 14 7 0 21 14 67 11 15
2019 CS 26 16 26 3 0 16 13 59 4 40
2019 CS-03 24 12 41 6 0 12 6 43 7 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 28 16 3 0 14 1 78 3 70
2020 CS-02 38 33 10 5 0 14 0 83 6 20
2020 CS-03 33 33 19 4 0 11 0 75 4 25
2020 CS-04 43 21 21 0 0 7 7 75 0 15
2019 CS 37 37 16 0 0 8 3 82 0 40
2019 CS-03 35 29 29 0 0 6 0 69 0 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 40 32 15 10 3 0 0 70
2020 CS-02 38 38 19 5 0 0 0 20
2020 CS-03 37 33 11 19 0 0 0 25
2020 CS-04 46 15 23 8 8 0 0 15
2019 CS 47 21 16 11 5 0 0 40
2019 CS-03 35 24 12 18 12 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 17 33 23 17 9 0 0 70
2020 CS-02 33 33 10 19 5 0 0 20
2020 CS-03 19 33 30 11 7 0 0 25
2020 CS-04 0 29 29 29 14 0 0 15
2019 CS 21 26 26 18 5 3 0 40
2019 CS-03 12 35 29 18 6 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 27 36 15 15 5 2 0 65
2020 CS-02 38 33 10 14 5 0 0 20
2020 CS-03 19 50 15 15 0 0 0 25
2020 CS-04 15 31 15 23 15 0 0 15
2019 CS 29 24 18 26 3 0 0 40
2019 CS-03 24 24 24 24 6 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 22 31 31 10 4 0 1 70
2020 CS-02 33 24 33 5 5 0 0 20
2020 CS-03 19 38 23 12 4 0 4 25
2020 CS-04 7 36 36 21 0 0 0 15
2019 CS 18 37 18 18 8 0 0 40
2019 CS-03 12 47 18 12 12 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 36 34 15 9 6 0 0 65
2020 CS-02 45 35 10 5 5 0 0 20
2020 CS-03 37 33 19 7 4 0 0 25
2020 CS-04 23 38 15 15 8 0 0 15
2019 CS 42 29 21 8 0 0 0 40
2019 CS-03 35 35 24 6 0 0 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 25 39 19 6 12 0 0 70
2020 CS-02 29 33 24 5 10 0 0 20
2020 CS-03 22 48 19 4 7 0 0 25
2020 CS-04 21 36 21 7 14 0 0 15
2019 CS 35 24 22 14 3 3 0 35
2019 CS-03 25 31 25 19 0 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 45 10 9 3 0 0 70
2020 CS-02 38 48 10 5 0 0 0 20
2020 CS-03 30 48 7 11 4 0 0 25
2020 CS-04 36 43 7 14 0 0 0 15
2019 CS 32 24 18 21 5 0 0 40
2019 CS-03 29 24 35 12 0 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 25 32 23 16 4 0 0 70
2020 CS-02 43 24 24 5 5 0 0 20
2020 CS-03 15 41 26 19 0 0 0 25
2020 CS-04 14 36 14 21 14 0 0 15
2019 CS 21 29 26 18 5 0 0 40
2019 CS-03 24 29 24 18 6 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 33 20 14 0 0 0 70
2020 CS-02 43 29 24 5 0 0 0 20
2020 CS-03 30 41 19 11 0 0 0 25
2020 CS-04 29 29 21 21 0 0 0 15
2019 CS 29 32 13 13 11 3 0 40
2019 CS-03 35 35 12 12 6 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 55 23 7 14 0 0 0 70
2020 CS-02 62 19 0 19 0 0 0 20
2020 CS-03 52 30 4 15 0 0 0 25
2020 CS-04 57 14 21 7 0 0 0 15
2019 CS 47 26 13 11 3 0 0 40
2019 CS-03 41 35 18 6 0 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 28 41 20 7 4 0 0 70
2020 CS-02 33 38 24 0 5 0 0 20
2020 CS-03 26 48 11 7 7 0 0 25
2020 CS-04 36 29 21 14 0 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 36 16 7 7 0 0 70
2020 CS-02 48 24 14 10 5 0 0 20
2020 CS-03 22 56 22 0 0 0 0 25
2020 CS-04 21 36 7 21 14 0 0 15
2019 CS 46 30 16 5 3 0 0 35
2019 CS-03 44 38 13 6 0 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 39 16 3 0 0 3 70
2020 CS-02 29 48 19 0 0 0 5 20
2020 CS-03 41 37 15 7 0 0 0 25
2020 CS-04 43 36 14 0 0 0 7 15
2019 CS 61 21 8 5 5 0 0 40
2019 CS-03 53 35 0 12 0 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 41 13 4 3 0 0 70
2020 CS-02 48 38 14 0 0 0 0 20
2020 CS-03 22 56 11 7 4 0 0 25
2020 CS-04 57 21 14 7 0 0 0 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 75 13 4 1 1 3 1 70
2020 CS-02 81 19 0 0 0 0 0 20
2020 CS-03 70 15 7 4 4 0 0 25
2020 CS-04 79 7 0 0 0 7 7 15
2019 CS 76 13 5 3 0 3 0 40
2019 CS-03 65 24 12 0 0 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 65 28 6 0 0 0 1 70
2020 CS-02 67 24 10 0 0 0 0 20
2020 CS-03 74 22 4 0 0 0 0 25
2020 CS-04 43 43 7 0 0 0 7 15
2019 CS 59 22 14 3 3 0 0 35
2019 CS-03 65 24 6 6 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 67 20 4 4 1 1 1 70
2020 CS-02 67 29 5 0 0 0 0 20
2020 CS-03 70 11 4 11 4 0 0 25
2020 CS-04 71 14 7 0 0 0 7 15
2019 CS 66 18 13 3 0 0 0 40
2019 CS-03 65 24 12 0 0 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 61 23 4 3 0 0 9 70
2020 CS-02 57 24 5 0 0 0 14 20
2020 CS-03 67 19 7 0 0 0 7 25
2020 CS-04 50 36 0 7 0 0 7 15
2019 CS 79 11 8 0 3 0 0 40
2019 CS-03 88 6 6 0 0 0 0 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 74 14 4 1 0 0 6 70
2020 CS-02 57 24 5 0 0 0 14 20
2020 CS-03 81 7 7 4 0 0 0 25
2020 CS-04 71 21 0 0 0 0 7 15
2019 CS 76 14 8 3 0 0 0 35
2019 CS-03 76 6 12 6 0 0 0 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 59 20 16 3 0 0 1 70
2020 CS-02 52 29 14 5 0 0 0 20
2020 CS-03 59 22 19 0 0 0 0 25
2020 CS-04 71 14 7 0 0 0 7 15
2019 CS 58 18 11 5 5 0 3 40
2019 CS-03 71 12 6 6 6 0 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 36 10 4 1 0 3 70
2020 CS-02 33 38 14 10 0 0 5 20
2020 CS-03 44 41 11 0 4 0 0 25
2020 CS-04 57 36 0 0 0 0 7 15
2019 CS 68 24 0 5 0 3 0 40
2019 CS-03 71 29 0 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 19 38 30 13 0 0 0 57 13 70
2020 CS-02 24 29 33 14 0 0 0 52 14 20
2020 CS-03 19 44 22 15 0 0 0 63 15 25
2020 CS-04 14 43 36 7 0 0 0 57 7 15
2019 CS 26 32 29 13 0 0 0 58 13 40
2019 CS-03 24 41 24 12 0 0 0 65 12 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 4 22 42 22 9 0 1 31 26 70
2020 CS-02 0 24 48 24 0 0 5 25 25 20
2020 CS-03 4 22 33 30 11 0 0 41 26 25
2020 CS-04 0 21 57 14 7 0 0 21 21 15
2019 CS 3 27 35 16 19 0 0 35 30 35
2019 CS-03 0 25 31 25 19 0 0 44 25 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 23 43 19 9 0 4 1 71 9 70
2020 CS-02 24 43 19 10 0 5 0 70 10 20
2020 CS-03 26 44 19 7 0 4 0 73 8 25
2020 CS-04 21 43 21 7 0 0 7 69 8 15
2019 CS 32 16 29 11 5 8 0 51 17 40
2019 CS-03 29 18 29 18 6 0 0 47 24 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 51 33 9 1 1 3 1 88 3 70
2020 CS-02 48 43 5 0 0 0 5 95 0 20
2020 CS-03 59 26 7 4 4 0 0 85 7 25
2020 CS-04 43 36 21 0 0 0 0 79 0 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 36 38 7 10 6 1 1 76 16 70
2020 CS-02 24 48 10 14 0 0 5 75 15 20
2020 CS-03 44 33 7 7 7 0 0 78 15 25
2020 CS-04 43 29 7 14 7 0 0 71 21 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 51 36 6 3 3 0 1 88 6 70
2020 CS-02 33 62 5 0 0 0 0 95 0 20
2020 CS-03 63 22 4 7 4 0 0 85 11 25
2020 CS-04 57 29 7 0 0 0 7 92 0 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 39 35 20 1 1 1 1 76 3 70
2020 CS-02 29 43 24 0 5 0 0 71 5 20
2020 CS-03 48 33 11 4 0 0 4 85 4 25
2020 CS-04 36 43 21 0 0 0 0 79 0 15
2019 CS 29 32 18 11 8 3 0 62 19 40
2019 CS-03 29 41 12 12 6 0 0 71 18 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 33 19 10 0 0 0 71 10 20
2020 CS-04 58 17 17 8 0 0 0 75 8 10
2019 CS 25 25 19 6 6 6 13 62 15 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 12 88 65
2020 CS-02 10 90 20
2020 CS-03 8 92 25
2020 CS-04 21 79 15
2019 CS 11 89 40
2019 CS-03 12 88 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 49 32 12 1 0 3 3 86 2 70
2020 CS-02 33 38 19 0 0 5 5 79 0 20
2020 CS-03 59 30 11 0 0 0 0 89 0 25
2020 CS-04 57 29 0 7 0 0 7 92 8 15
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 22 48 70
2020 CS-02 5 48 20
2020 CS-03 15 52 25
2020 CS-04 50 36 15

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 60 40 15

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 27 27 0 13 27 0 7 57 43 15

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 13 13 13 27 27 0 7 29 57 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 42 26 17 3 3 3 6 70
2020 CS-02 38 29 19 0 5 5 5 20
2020 CS-03 44 22 19 4 4 4 4 25
2020 CS-04 43 21 21 0 0 0 14 15
2019 CS 39 13 21 8 11 0 8 40
2019 CS-03 41 12 18 12 12 0 6 15
Date modified: