2024 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 115. Which ethnic or cultural origin(s) do you identify with?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 11 68 11 10 0 0 0 79 10 10
2024 North America 38 47 5 8 2 0 0 85 10 55
2024 Two or more Ethnic or Cultural Origins, Other 34 47 0 16 3 0 0 80 20 30

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 40 0 0 0 0 0 100 0 10
2024 North America 63 24 2 3 9 0 0 87 12 55
2024 Two or more Ethnic or Cultural Origins, Other 81 9 4 3 3 0 0 90 6 30

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 59 41 0 0 0 0 0 100 0 10
2024 North America 65 20 5 5 5 0 0 85 10 55
2024 Two or more Ethnic or Cultural Origins, Other 66 18 6 7 3 0 0 84 10 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 28 0 32 0 0 0 68 32 10
2024 North America 64 21 3 5 4 0 4 88 9 55
2024 Two or more Ethnic or Cultural Origins, Other 57 28 7 0 9 0 0 85 9 30

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 30 31 10 0 0 0 60 10 10
2024 North America 42 35 10 5 9 0 0 76 14 55
2024 Two or more Ethnic or Cultural Origins, Other 42 30 12 3 13 0 0 72 16 30

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 31 10 9 0 0 0 81 9 10
2024 North America 66 30 2 0 0 0 2 98 0 55
2024 Two or more Ethnic or Cultural Origins, Other 50 44 3 3 0 0 0 94 3 30

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 49 0 10 21 0 0 69 31 10
2024 North America 61 20 12 7 0 0 0 81 7 55
2024 Two or more Ethnic or Cultural Origins, Other 61 30 3 6 0 0 0 91 6 30

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 51 0 0 11 0 0 89 11 10
2024 North America 54 26 14 4 2 0 0 80 6 55
2024 Two or more Ethnic or Cultural Origins, Other 43 38 6 3 10 0 0 80 13 30

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 38 20 11 11 0 0 58 22 10
2024 North America 41 26 16 8 7 0 2 68 16 55
2024 Two or more Ethnic or Cultural Origins, Other 50 28 12 7 3 0 0 78 10 30

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 40 0 9 21 0 0 70 30 10
2024 North America 51 33 7 7 2 0 0 84 9 55
2024 Two or more Ethnic or Cultural Origins, Other 48 39 4 9 0 0 0 87 9 30

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 38 42 10 0 11 0 0 79 11 10
2024 North America 59 32 7 0 2 0 0 91 2 55
2024 Two or more Ethnic or Cultural Origins, Other 67 20 6 3 4 0 0 87 7 30

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 61 0 0 11 0 0 89 11 10
2024 North America 38 43 9 3 7 0 0 81 10 55
2024 Two or more Ethnic or Cultural Origins, Other 50 31 6 6 7 0 0 81 13 30

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 70 19 11 0 0 0 0 89 0 10
2024 North America 62 27 9 2 0 0 0 89 2 55
2024 Two or more Ethnic or Cultural Origins, Other 59 28 10 3 0 0 0 87 3 30

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 68 0 11 11 0 0 78 22 10
2024 North America 42 31 18 2 7 0 0 73 9 55
2024 Two or more Ethnic or Cultural Origins, Other 39 32 13 13 3 0 0 71 16 30

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 20 19 31 11 0 0 39 42 10
2024 North America 46 31 11 7 6 0 0 77 13 55
2024 Two or more Ethnic or Cultural Origins, Other 48 36 3 3 10 0 0 84 13 30

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 50 19 11 11 0 0 59 22 10
2024 North America 44 34 11 7 3 0 2 79 10 55
2024 Two or more Ethnic or Cultural Origins, Other 47 23 16 9 4 0 0 71 13 30

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 28 62 0 0 11 0 0 89 11 10
2024 North America 58 30 9 4 0 0 0 87 4 55
2024 Two or more Ethnic or Cultural Origins, Other 38 46 6 10 0 0 0 84 10 30

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 21 39 0 21 0 0 40 21 10
2024 North America 38 31 19 7 4 0 2 70 11 55
2024 Two or more Ethnic or Cultural Origins, Other 44 25 15 10 3 4 0 71 13 30

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 0 39 40 0 0 0 40 21 10
2024 North America 4 18 23 35 14 3 3 52 23 55
2024 Two or more Ethnic or Cultural Origins, Other 7 26 26 28 10 0 4 40 34 30

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 19 32 39 0 0 0 39 29 10
2024 North America 9 13 30 27 18 2 2 47 22 55
2024 Two or more Ethnic or Cultural Origins, Other 14 16 23 32 12 0 4 45 31 30

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 11 39 30 10 0 0 40 21 10
2024 North America 10 7 30 28 24 0 0 53 17 55
2024 Two or more Ethnic or Cultural Origins, Other 9 19 17 25 26 0 4 53 29 30

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 11 38 20 10 0 0 30 32 10
2024 North America 14 16 26 16 26 0 2 43 31 55
2024 Two or more Ethnic or Cultural Origins, Other 13 16 40 11 10 0 11 23 32 30

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 11 10 29 40 0 0 10 45 23 10
2024 North America 5 13 19 22 34 0 7 60 19 55
2024 Two or more Ethnic or Cultural Origins, Other 6 3 26 36 13 3 13 58 11 30

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 18 33 40 0 0 0 40 28 10
2024 North America 7 10 41 19 19 2 2 40 18 55
2024 Two or more Ethnic or Cultural Origins, Other 13 13 21 20 25 7 0 49 28 30

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 0 49 39 11 0 0 51 0 10
2024 North America 3 4 32 33 28 0 0 61 7 55
2024 Two or more Ethnic or Cultural Origins, Other 6 13 23 26 29 0 4 57 20 30
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 48 10 0 11 10 0 76 12 10
2024 North America 31 31 15 3 7 7 5 71 12 55
2024 Two or more Ethnic or Cultural Origins, Other 34 24 12 3 10 10 6 70 16 30

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 29 21 0 0 0 0 79 0 10
2024 North America 56 30 2 8 4 0 0 86 12 55
2024 Two or more Ethnic or Cultural Origins, Other 65 13 6 9 7 0 0 78 16 30

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 30 10 9 0 0 0 80 9 10
2024 North America 64 25 3 4 4 0 0 89 7 55
2024 Two or more Ethnic or Cultural Origins, Other 64 19 3 10 0 0 4 87 10 30

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 49 40 10 0 0 0 0 90 0 10
2024 North America 56 31 3 3 4 2 0 89 7 55
2024 Two or more Ethnic or Cultural Origins, Other 64 26 3 3 4 0 0 90 7 30

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 19 10 11 0 21 0 74 14 10
2024 North America 61 21 2 4 2 11 0 92 6 55
2024 Two or more Ethnic or Cultural Origins, Other 46 21 9 13 0 3 7 75 15 30

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 19 10 11 0 21 0 74 14 10
2024 North America 63 20 8 0 0 8 0 91 0 55
2024 Two or more Ethnic or Cultural Origins, Other 54 16 13 6 0 3 7 78 7 30
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 31 21 0 0 0 0 79 0 10
2024 North America 59 29 7 4 2 0 0 87 6 55
2024 Two or more Ethnic or Cultural Origins, Other 60 30 6 0 0 0 3 93 0 30

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 29 21 0 11 0 0 68 11 10
2024 North America 51 25 13 3 8 0 0 75 12 55
2024 Two or more Ethnic or Cultural Origins, Other 49 35 6 6 0 0 3 87 7 30

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 57 22 10 11 0 0 0 79 11 10
2024 North America 56 15 14 4 9 0 2 73 13 55
2024 Two or more Ethnic or Cultural Origins, Other 56 25 10 0 0 0 10 89 0 30

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 39 11 0 11 0 0 78 11 10
2024 North America 56 26 7 7 4 0 0 82 10 55
2024 Two or more Ethnic or Cultural Origins, Other 59 27 7 3 3 0 0 86 7 30

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 59 31 10 0 0 0 0 90 0 10
2024 North America 76 14 7 0 3 0 0 90 3 55
2024 Two or more Ethnic or Cultural Origins, Other 86 11 0 3 0 0 0 97 3 30

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 19 21 0 11 0 0 68 11 10
2024 North America 70 14 7 2 7 0 0 84 8 55
2024 Two or more Ethnic or Cultural Origins, Other 71 19 3 3 0 0 3 93 3 30

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 67 21 0 0 0 0 11 100 0 10
2024 North America 82 13 4 0 2 0 0 95 2 55
2024 Two or more Ethnic or Cultural Origins, Other 90 3 3 0 0 4 0 97 0 30
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 59 21 11 0 10 0 65 12 10
2024 North America 40 17 13 5 11 14 0 66 18 55
2024 Two or more Ethnic or Cultural Origins, Other 52 23 9 6 7 3 0 77 13 30

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 39 20 30 11 0 0 39 41 10
2024 North America 31 36 14 7 11 2 0 68 18 55
2024 Two or more Ethnic or Cultural Origins, Other 43 28 10 6 13 0 0 71 19 30

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 20 41 20 10 0 0 29 30 10
2024 North America 20 38 12 8 14 7 0 63 24 55
2024 Two or more Ethnic or Cultural Origins, Other 18 53 10 6 10 3 0 73 17 30

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 20 42 19 0 10 0 32 21 10
2024 North America 34 35 9 13 7 2 0 70 21 55
2024 Two or more Ethnic or Cultural Origins, Other 41 29 10 3 13 3 0 73 17 30

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 21 10 0 0 0 0 90 0 10
2024 North America 70 23 3 0 2 0 2 94 2 55
2024 Two or more Ethnic or Cultural Origins, Other 68 20 3 3 0 0 6 93 3 30
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 29 11 10 0 0 0 79 10 10
2024 North America 43 39 12 2 4 0 0 82 5 55
2024 Two or more Ethnic or Cultural Origins, Other 55 32 6 7 0 0 0 87 7 30

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 51 0 40 0 10 0 56 44 10
2024 North America 18 45 10 16 11 0 0 63 27 55
2024 Two or more Ethnic or Cultural Origins, Other 25 24 9 18 16 7 0 53 37 30

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 59 21 0 11 0 0 68 11 10
2024 North America 42 32 9 5 9 4 0 77 15 55
2024 Two or more Ethnic or Cultural Origins, Other 34 27 9 16 4 7 3 68 22 30

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 39 42 0 0 0 0 58 0 10
2024 North America 41 35 10 0 11 4 0 78 11 55
2024 Two or more Ethnic or Cultural Origins, Other 46 20 24 3 7 0 0 66 10 30

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 48 10 0 11 10 0 77 12 10
2024 North America 36 24 11 2 12 12 3 71 16 55
2024 Two or more Ethnic or Cultural Origins, Other 29 17 7 12 10 22 4 61 30 30

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 19 42 19 0 11 0 32 21 10
2024 North America 25 34 14 4 16 7 0 64 21 55
2024 Two or more Ethnic or Cultural Origins, Other 29 30 9 13 9 6 3 66 24 30

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 9 21 0 9 0 11 56 44 10
2024 North America 55 16 9 5 2 0 13 63 37 55
2024 Two or more Ethnic or Cultural Origins, Other 47 22 22 3 0 0 6 50 50 30

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 58 0 10 0 21 0 11 65 35 10
2024 North America 67 5 7 5 2 2 12 78 22 55
2024 Two or more Ethnic or Cultural Origins, Other 60 8 10 3 7 0 13 69 31 30

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 68 10 0 11 0 0 11 77 23 10
2024 North America 70 8 0 0 7 0 15 83 17 55
2024 Two or more Ethnic or Cultural Origins, Other 78 12 0 0 0 3 6 86 14 30

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 68 10 11 0 0 0 11 76 24 10
2024 North America 76 2 2 0 1 0 19 93 7 55
2024 Two or more Ethnic or Cultural Origins, Other 87 3 0 0 0 3 6 97 3 30

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 9 0 11 0 0 11 78 22 10
2024 North America 70 8 4 0 1 2 16 84 16 55
2024 Two or more Ethnic or Cultural Origins, Other 80 7 3 0 0 3 6 89 11 30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 39 0 10 42 0 0 48 52 10
2024 North America 9 14 11 27 22 3 13 28 58 55
2024 Two or more Ethnic or Cultural Origins, Other 7 20 14 13 26 4 16 34 48 30

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 50 11 20 0 0 0 69 20 10
2024 North America 35 37 14 2 11 2 0 73 12 55
2024 Two or more Ethnic or Cultural Origins, Other 24 38 12 17 6 3 0 65 23 30

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 39 11 10 11 0 0 68 21 10
2024 North America 41 40 9 2 5 3 0 83 7 55
2024 Two or more Ethnic or Cultural Origins, Other 31 38 12 12 3 3 0 72 16 30

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 50 10 0 11 0 0 80 11 10
2024 North America 34 38 9 2 2 15 0 85 4 55
2024 Two or more Ethnic or Cultural Origins, Other 38 31 6 7 9 10 0 77 17 30

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 11 19 9 11 31 0 44 29 10
2024 North America 34 17 14 6 4 23 2 68 12 55
2024 Two or more Ethnic or Cultural Origins, Other 22 12 12 10 3 24 16 57 22 30

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 38 10 11 0 10 0 76 12 10
2024 North America 54 25 7 5 6 4 0 82 11 55
2024 Two or more Ethnic or Cultural Origins, Other 60 15 7 10 0 6 3 82 10 30

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 0 0 11 48 0 42 100 0 10
2024 North America 0 4 2 0 64 2 28 92 5 55
2024 Two or more Ethnic or Cultural Origins, Other 0 3 17 12 37 3 28 71 5 30

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 0 39 0 10 51 0 0 20 10
2024 North America 9 12 10 3 7 57 1 50 26 55
2024 Two or more Ethnic or Cultural Origins, Other 7 7 37 7 3 34 6 22 16 30

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 61 0 11 0 0 0 89 11 10
2024 North America 60 27 5 3 4 0 0 88 7 55
2024 Two or more Ethnic or Cultural Origins, Other 68 16 6 10 0 0 0 84 10 30

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 38 30 21 0 11 0 0 68 11 10
2024 North America 55 24 12 4 6 0 0 79 9 55
2024 Two or more Ethnic or Cultural Origins, Other 62 16 10 3 9 0 0 78 12 30

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 41 0 19 11 0 0 70 30 10
2024 North America 55 24 12 4 6 0 0 79 9 55
2024 Two or more Ethnic or Cultural Origins, Other 48 32 6 7 6 0 0 81 13 30
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 28 40 10 0 11 0 11 76 12 10
2024 North America 58 15 12 4 5 3 2 77 10 55
2024 Two or more Ethnic or Cultural Origins, Other 54 20 3 3 13 3 4 79 17 30

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Northern Europe 33 57 10 10
2024 North America 29 46 25 55
2024 Two or more Ethnic or Cultural Origins, Other 28 46 26 30

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 North America 44 0 42 7 7 0 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 16 7 14 7 9 37 10 43 30 55
2024 Two or more Ethnic or Cultural Origins, Other 21 11 4 9 10 38 7 58 34 30

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 37 18 11 7 7 20 0 69 17 55
2024 Two or more Ethnic or Cultural Origins, Other 38 25 10 3 10 14 0 73 15 30
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 20 10 9 1 7 40 12 63 18 55
2024 Two or more Ethnic or Cultural Origins, Other 26 10 6 3 3 48 4 75 13 30

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 40 24 7 3 7 17 2 79 13 55
2024 Two or more Ethnic or Cultural Origins, Other 36 25 9 3 3 20 4 80 8 30
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 11 49 11 29 0 0 0 11 89 10
2024 North America 50 23 14 10 4 0 0 50 50 55
2024 Two or more Ethnic or Cultural Origins, Other 36 35 14 3 12 0 0 36 64 30

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 29 40 10 21 0 0 0 100 10
2024 North America 20 20 39 13 8 0 0 20 80 55
2024 Two or more Ethnic or Cultural Origins, Other 13 33 38 12 3 0 0 13 87 30

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 31 27 11 10 21 0 0 31 69 10
2024 North America 26 42 18 7 7 0 0 26 74 55
2024 Two or more Ethnic or Cultural Origins, Other 22 46 10 19 3 0 0 22 78 30

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 28 20 10 21 0 0 21 79 10
2024 North America 23 30 16 16 10 0 4 24 76 55
2024 Two or more Ethnic or Cultural Origins, Other 23 16 36 22 3 0 0 23 77 30

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 61 18 0 0 21 0 0 61 39 10
2024 North America 63 14 11 3 2 0 8 68 32 55
2024 Two or more Ethnic or Cultural Origins, Other 67 24 3 6 0 0 0 67 33 30

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 21 39 0 21 0 0 19 81 10
2024 North America 52 35 5 5 3 0 0 52 48 55
2024 Two or more Ethnic or Cultural Origins, Other 50 19 13 18 0 0 0 50 50 30

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 29 18 32 11 0 0 10 90 10
2024 North America 36 34 23 4 4 0 0 36 64 55
2024 Two or more Ethnic or Cultural Origins, Other 28 37 15 10 10 0 0 28 72 30

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 39 0 10 11 0 0 40 60 10
2024 North America 29 38 16 13 4 0 0 29 71 55
2024 Two or more Ethnic or Cultural Origins, Other 30 28 16 20 6 0 0 30 70 30

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 30 11 9 21 0 0 29 71 10
2024 North America 54 18 13 13 2 0 0 54 46 55
2024 Two or more Ethnic or Cultural Origins, Other 45 32 10 10 3 0 0 45 55 30

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 30 0 11 11 0 0 48 52 10
2024 North America 52 18 17 9 4 0 0 52 48 55
2024 Two or more Ethnic or Cultural Origins, Other 52 28 13 0 7 0 0 52 48 30

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 50 21 0 0 0 0 29 71 10
2024 North America 54 31 7 4 4 0 0 54 46 55
2024 Two or more Ethnic or Cultural Origins, Other 75 12 10 0 3 0 0 75 25 30

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 29 0 31 0 0 0 40 60 10
2024 North America 46 41 12 1 0 0 0 46 54 55
2024 Two or more Ethnic or Cultural Origins, Other 39 26 29 3 3 0 0 39 61 30

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 28 40 33 0 0 0 0 28 72 10
2024 North America 58 24 12 2 2 0 3 60 40 55
2024 Two or more Ethnic or Cultural Origins, Other 65 4 11 12 7 0 0 65 35 30

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 58 29 10 0 2 0 2 59 41 55
2024 Two or more Ethnic or Cultural Origins, Other 58 19 16 3 3 0 0 58 42 30

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 79 10 0 11 0 0 0 79 21 10
2024 North America 87 3 0 0 1 0 8 95 5 55
2024 Two or more Ethnic or Cultural Origins, Other 83 10 0 0 3 0 5 87 13 30

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 80 9 0 0 11 0 0 80 20 10
2024 North America 83 9 0 0 1 0 6 88 12 55
2024 Two or more Ethnic or Cultural Origins, Other 94 3 3 0 0 0 0 94 6 30

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 89 0 0 0 11 0 0 89 11 10
2024 North America 86 2 2 2 5 0 3 89 11 55
2024 Two or more Ethnic or Cultural Origins, Other 87 6 3 0 4 0 0 87 13 30

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 70 30 0 0 0 0 0 70 30 10
2024 North America 75 10 7 4 0 0 5 79 21 55
2024 Two or more Ethnic or Cultural Origins, Other 74 19 6 0 0 0 0 74 26 30

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 31 10 0 11 0 0 48 52 10
2024 North America 69 7 7 5 7 0 5 72 28 55
2024 Two or more Ethnic or Cultural Origins, Other 71 10 9 7 0 0 3 74 26 30

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 62 9 9 0 10 0 10 69 31 10
2024 North America 59 8 10 2 0 0 21 75 25 55
2024 Two or more Ethnic or Cultural Origins, Other 76 3 3 0 0 0 17 92 8 30

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 89 11 0 0 0 0 0 89 11 10
2024 North America 75 13 9 0 0 0 3 77 23 55
2024 Two or more Ethnic or Cultural Origins, Other 76 14 10 0 0 0 0 76 24 30

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 90 10 0 0 0 0 0 90 10 10
2024 North America 73 10 7 2 2 0 5 77 23 55
2024 Two or more Ethnic or Cultural Origins, Other 66 22 12 0 0 0 0 66 34 30

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 68 21 0 11 0 0 0 68 32 10
2024 North America 58 27 9 3 0 0 2 59 41 55
2024 Two or more Ethnic or Cultural Origins, Other 58 13 20 9 0 0 0 58 42 30

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 28 52 10 11 0 0 28 21 10
2024 North America 14 43 33 7 3 0 0 57 11 55
2024 Two or more Ethnic or Cultural Origins, Other 10 43 31 16 0 0 0 53 16 30

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 11 10 61 19 0 0 0 19 21 10
2024 North America 3 15 27 29 25 0 0 55 18 55
2024 Two or more Ethnic or Cultural Origins, Other 3 19 44 20 13 0 0 33 23 30

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 70 10 0 0 0 0 90 0 10
2024 North America 38 43 10 4 3 2 0 82 8 55
2024 Two or more Ethnic or Cultural Origins, Other 33 42 18 7 0 0 0 75 7 30

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Northern Europe 0 28 40 22 11 10
2024 North America 14 47 27 7 5 55
2024 Two or more Ethnic or Cultural Origins, Other 13 43 22 10 12 30

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 57 32 0 11 0 0 0 89 11 10
2024 North America 65 23 4 2 4 0 4 91 5 55
2024 Two or more Ethnic or Cultural Origins, Other 73 17 7 3 0 0 0 90 3 30

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 30 20 0 11 0 0 69 11 10
2024 North America 60 17 9 7 5 0 2 78 12 55
2024 Two or more Ethnic or Cultural Origins, Other 63 13 11 10 3 0 0 77 13 30

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 21 10 0 0 0 0 90 0 10
2024 North America 70 18 2 5 4 0 2 89 9 55
2024 Two or more Ethnic or Cultural Origins, Other 60 25 6 3 6 0 0 84 10 30

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 39 19 11 11 0 0 59 22 10
2024 North America 38 36 12 6 6 2 0 75 12 55
2024 Two or more Ethnic or Cultural Origins, Other 31 39 11 13 6 0 0 70 19 30

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 28 42 20 10 0 0 0 70 10 20
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 21 79 10
2024 North America 13 87 55
2024 Two or more Ethnic or Cultural Origins, Other 10 90 30

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 50 0 0 11 0 0 89 11 10
2024 North America 44 38 9 4 2 0 3 85 6 55
2024 Two or more Ethnic or Cultural Origins, Other 50 30 0 10 3 0 7 86 14 30
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 0 81 10
2024 North America 12 76 55
2024 Two or more Ethnic or Cultural Origins, Other 13 56 30

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 59 9 10 0 0 0 22 76 24 10
2024 North America 48 10 13 5 6 2 15 58 42 55
2024 Two or more Ethnic or Cultural Origins, Other 37 27 3 7 6 3 17 47 53 30
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