2024 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - AO

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 25 55 14 0 6 0 0 80 6 15
2022 AO 33 62 0 0 5 0 0 95 5 20
2020 AO 50 33 4 8 4 0 0 83 13 25
2020 AO-03 40 60 0 0 0 0 0 100 0 10

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 63 6 0 12 20 0 0 69 31 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 57 12 5 12 14 0 0 69 26 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 19 5 6 20 0 0 69 26 15
2022 AO 61 23 0 11 5 0 0 84 16 20
2020 AO 67 17 4 13 0 0 0 83 13 25
2020 AO-03 80 10 0 10 0 0 0 90 10 10
2019 AO 76 24 0 0 0 0 0 100 0 15

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 18 13 13 25 0 0 50 38 15
2022 AO 38 34 6 0 22 0 0 73 22 20
2020 AO 33 33 0 21 13 0 0 67 33 25
2020 AO-03 20 50 0 30 0 0 0 70 30 10
2019 AO 41 24 12 18 6 0 0 65 24 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 49 37 0 0 14 0 0 86 14 15
2022 AO 56 28 12 0 5 0 0 83 5 20
2020 AO 58 21 4 13 4 0 0 79 17 25
2020 AO-03 60 30 0 0 10 0 0 90 10 10
2019 AO 59 29 0 12 0 0 0 88 12 15

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 31 23 20 6 20 0 0 54 26 15
2022 AO 44 27 0 12 17 0 0 72 28 20
2020 AO 46 29 13 4 8 0 0 75 13 25
2020 AO-03 40 30 10 10 10 0 0 70 20 10
2019 AO 47 35 6 6 6 0 0 82 12 15

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 43 19 18 14 6 0 0 62 20 15
2022 AO 39 33 0 10 18 0 0 72 28 20
2020 AO 42 33 8 13 4 0 0 75 17 25
2020 AO-03 50 30 10 10 0 0 0 80 10 10
2019 AO 65 24 0 6 6 0 0 88 12 15

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 19 6 18 25 0 0 51 43 15
2022 AO 23 21 16 17 22 0 0 45 39 20
2020 AO 29 25 13 29 4 0 0 54 33 25
2020 AO-03 40 30 10 20 0 0 0 70 20 10
2019 AO 47 24 12 6 12 0 0 71 18 15

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 44 24 6 12 13 0 0 68 26 15
2022 AO 34 39 0 17 11 0 0 73 27 20
2020 AO 29 42 4 17 8 0 0 71 25 25
2020 AO-03 20 60 0 20 0 0 0 80 20 10
2019 AO 41 35 12 6 6 0 0 76 12 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 32 12 0 6 0 0 82 6 15
2022 AO 51 17 5 17 11 0 0 68 27 20
2020 AO 42 38 17 0 4 0 0 79 4 25
2020 AO-03 40 40 20 0 0 0 0 80 0 10
2019 AO 65 18 6 12 0 0 0 82 12 15

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 19 6 11 26 0 0 56 37 15
2022 AO 34 22 6 16 23 0 0 56 39 20
2020 AO 29 25 17 17 13 0 0 54 29 25
2020 AO-03 40 30 10 10 10 0 0 70 20 10
2019 AO 59 18 6 12 6 0 0 76 18 15

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 62 19 19 0 0 0 0 81 0 15
2022 AO 51 33 6 5 6 0 0 84 11 20
2020 AO 54 25 13 8 0 0 0 79 8 25
2020 AO-03 60 30 10 0 0 0 0 90 0 10
2019 AO 82 12 6 0 0 0 0 94 0 15

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 19 5 0 38 0 0 57 38 15
2022 AO 28 33 0 11 27 0 0 61 39 20
2020 AO 25 42 8 17 8 0 0 67 25 25
2020 AO-03 20 40 10 30 0 0 0 60 30 10
2019 AO 47 35 6 6 6 0 0 82 12 15

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 19 6 11 33 0 0 50 44 15
2022 AO 39 6 16 5 34 0 0 45 39 20
2020 AO 25 38 17 13 8 0 0 63 21 25
2020 AO-03 20 50 10 10 10 0 0 70 20 10
2019 AO 35 41 6 6 12 0 0 76 18 15

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 18 19 18 6 0 6 53 26 15
2022 AO 34 22 5 6 28 0 6 59 36 20
2020 AO 42 21 17 13 8 0 0 63 21 25
2020 AO-03 40 30 20 10 0 0 0 70 10 10
2019 AO 41 41 12 6 0 0 0 82 6 15

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 43 32 19 6 0 0 0 75 6 15
2022 AO 39 38 18 5 0 0 0 77 5 20
2020 AO 38 46 13 4 0 0 0 83 4 25
2020 AO-03 40 40 10 10 0 0 0 80 10 10
2019 AO 65 24 12 0 0 0 0 88 0 15

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 24 25 13 19 19 0 0 49 38 15
2022 AO 16 50 11 5 18 0 0 66 24 20
2020 AO 17 35 22 22 4 0 0 52 26 25
2019 AO 24 24 29 12 12 0 0 47 24 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 6 32 25 25 13 0 0 37 38 15
2022 AO 12 12 49 17 10 0 0 28 24 20
2020 AO 8 17 50 17 8 0 0 25 25 25
2020 AO-03 10 10 70 0 10 0 0 10 20 10
2019 AO 18 47 12 6 18 0 0 24 65 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 37 11 19 14 19 0 0 33 48 15
2022 AO 17 21 39 17 6 0 0 22 39 20
2020 AO 17 33 25 17 8 0 0 25 50 25
2020 AO-03 10 20 40 30 0 0 0 30 30 10
2019 AO 18 29 24 18 12 0 0 29 47 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 25 19 18 19 19 0 0 38 44 15
2022 AO 18 27 11 28 11 5 0 41 48 20
2020 AO 17 8 46 21 8 0 0 29 25 25
2020 AO-03 10 0 50 30 10 0 0 40 10 10
2019 AO 24 6 24 29 12 6 0 44 31 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 18 25 6 18 0 0 24 50 15
2022 AO 17 34 11 33 5 0 0 38 51 20
2020 AO 17 25 17 33 8 0 0 42 42 25
2020 AO-03 0 40 10 40 10 0 0 50 40 10
2019 AO 24 12 29 18 12 6 0 31 38 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 0 31 32 13 19 0 5 33 33 15
2022 AO 6 0 51 11 17 5 11 33 7 20
2020 AO 8 17 17 33 25 0 0 58 25 25
2020 AO-03 10 10 20 40 20 0 0 60 20 10
2019 AO 6 18 12 24 29 12 0 60 27 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 25 6 36 19 13 0 0 32 32 15
2022 AO 23 16 16 39 6 0 0 45 39 20
2020 AO 4 39 30 17 9 0 0 26 43 25
2020 AO-03 0 30 30 30 10 0 0 40 30 10
2019 AO 18 24 18 24 12 6 0 38 44 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 6 13 25 32 24 0 0 56 19 15
2022 AO 0 6 34 34 27 0 0 60 6 20
2020 AO 0 4 46 38 13 0 0 50 4 25
2020 AO-03 0 0 30 50 20 0 0 70 0 10
2019 AO 12 18 18 29 18 6 0 50 31 15
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 49 19 0 0 32 0 0 68 32 15
2022 AO 39 17 5 16 18 5 0 58 36 20
2020 AO 38 13 21 17 13 0 0 50 29 25
2020 AO-03 40 0 30 20 10 0 0 40 30 10
2019 AO 29 41 6 0 18 6 0 75 19 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 62 13 0 12 13 0 0 75 25 15
2022 AO 55 6 5 23 12 0 0 60 35 20
2020 AO 50 25 4 8 13 0 0 75 21 25
2020 AO-03 50 40 0 0 10 0 0 90 10 10
2019 AO 53 29 0 6 12 0 0 82 18 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 24 12 0 14 0 0 74 14 15
2022 AO 66 6 5 12 12 0 0 72 23 20
2020 AO 50 29 4 8 8 0 0 79 17 25
2020 AO-03 60 20 0 10 10 0 0 80 20 10
2019 AO 59 24 6 12 0 0 0 82 12 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 56 12 0 19 13 0 0 68 32 15
2022 AO 60 17 5 11 6 0 0 77 17 20
2020 AO 39 43 4 4 9 0 0 83 13 25
2020 AO-03 60 30 0 0 10 0 0 90 10 10
2019 AO 65 24 0 12 0 0 0 88 12 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 68 0 6 20 6 0 0 68 26 15
2022 AO 72 17 0 0 6 5 0 93 7 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 68 6 13 7 0 6 0 79 7 15
2022 AO 61 29 0 0 6 5 0 93 7 20
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 44 24 6 20 6 0 0 68 26 15
2022 AO 63 6 16 0 16 0 0 68 16 20
2020 AO 42 29 13 4 13 0 0 71 17 25
2020 AO-03 40 10 20 10 20 0 0 50 30 10
2019 AO 59 29 6 6 0 0 0 88 6 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 25 7 0 18 0 0 75 18 15
2022 AO 68 5 6 6 16 0 0 73 21 20
2020 AO 54 17 13 0 17 0 0 71 17 25
2020 AO-03 50 10 10 0 30 0 0 60 30 10
2019 AO 71 6 18 0 6 0 0 76 6 15

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 18 7 7 18 0 0 68 25 15
2022 AO 63 6 16 0 16 0 0 68 16 20
2020 AO 46 25 8 0 17 4 0 74 17 25
2020 AO-03 50 20 0 0 30 0 0 70 30 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 56 19 0 13 12 0 0 75 25 15
2022 AO 63 16 0 11 10 0 0 79 21 20
2020 AO 50 17 17 4 13 0 0 67 17 25
2020 AO-03 50 20 10 10 10 0 0 70 20 10
2019 AO 65 12 12 6 6 0 0 76 12 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 63 25 0 0 12 0 0 88 12 15
2022 AO 74 16 0 0 10 0 0 90 10 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 62 13 0 13 12 0 0 75 25 15
2022 AO 68 5 0 16 10 0 0 73 27 20
2020 AO 50 17 13 4 17 0 0 67 21 25
2020 AO-03 50 10 10 0 30 0 0 60 30 10
2019 AO 65 24 0 12 0 0 0 88 12 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 74 20 6 0 0 0 0 94 0 15
2022 AO 79 5 6 0 10 0 0 84 10 20
2019 AO 100 0 0 0 0 0 0 100 0 15
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 18 19 18 6 38 0 0 38 44 15
2022 AO 27 28 16 11 17 0 0 55 29 20
2020 AO 33 33 0 13 21 0 0 67 33 25
2020 AO-03 30 40 0 10 20 0 0 70 30 10
2019 AO 12 47 12 12 12 6 0 63 25 15

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 12 20 11 13 44 0 0 32 57 15
2022 AO 16 23 22 17 22 0 0 38 40 20
2020 AO 33 25 4 21 17 0 0 58 38 25
2020 AO-03 30 30 0 20 20 0 0 60 40 10
2019 AO 12 35 12 18 18 6 0 50 38 15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 19 12 19 0 51 0 0 31 51 15
2022 AO 21 23 22 17 17 0 0 44 34 20
2020 AO 29 17 29 13 13 0 0 46 25 25
2020 AO-03 20 10 50 10 10 0 0 30 20 10
2019 AO 12 41 12 18 12 6 0 56 31 15

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 25 19 19 5 32 0 0 44 38 15
2022 AO 21 40 6 11 23 0 0 61 33 20
2020 AO 33 17 21 4 25 0 0 50 29 25
2020 AO-03 20 20 40 10 10 0 0 40 20 10
2019 AO 12 35 6 18 24 6 0 50 44 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 56 25 12 0 7 0 0 81 7 15
2022 AO 66 16 11 0 6 0 0 82 6 20
2020 AO 67 17 8 4 4 0 0 83 8 25
2020 AO-03 80 0 20 0 0 0 0 80 0 10
2019 AO 65 24 6 0 6 0 0 88 6 15
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 31 12 12 13 0 0 63 25 15
2022 AO 44 33 5 6 12 0 0 78 17 20
2020 AO 42 50 0 4 4 0 0 92 8 25
2020 AO-03 40 60 0 0 0 0 0 100 0 10
2019 AO 29 47 6 12 6 0 0 76 18 15

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 13 13 6 25 44 0 0 25 69 15
2022 AO 11 40 16 17 12 5 0 53 30 20
2020 AO 13 33 21 21 8 4 0 48 30 25
2020 AO-03 10 30 40 10 0 10 0 44 11 10
2019 AO 24 24 18 18 18 0 0 47 35 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 25 0 11 32 0 0 57 43 15
2022 AO 23 38 0 17 17 5 0 64 36 20
2020 AO 33 38 0 13 17 0 0 71 29 25
2020 AO-03 30 40 0 10 20 0 0 70 30 10
2019 AO 35 35 6 18 0 0 6 75 19 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 13 11 6 38 0 0 44 44 15
2022 AO 34 33 5 6 18 5 0 70 25 20
2020 AO 29 33 21 8 8 0 0 63 17 25
2020 AO-03 30 30 20 10 10 0 0 60 20 10
2019 AO 24 24 29 18 0 6 0 50 19 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 0 12 0 43 6 0 41 46 15
2022 AO 34 5 11 6 28 16 0 47 41 20
2020 AO 46 8 8 21 13 4 0 57 35 25
2020 AO-03 40 0 20 30 0 10 0 44 33 10
2019 AO 35 29 12 6 6 12 0 73 13 15

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 26 6 11 13 43 0 0 32 57 15
2022 AO 10 22 22 17 23 6 0 35 42 20
2020 AO 4 38 21 17 17 4 0 43 35 25
2020 AO-03 10 30 20 20 10 10 0 44 33 10
2019 AO 29 29 12 18 12 0 0 59 29 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 20 7 13 15 0 12 37 63 15
2022 AO 54 23 11 0 0 6 5 20
2020 AO 58 38 4 0 0 0 0 25
2020 AO-03 70 20 10 0 0 0 0 10
2019 AO 76 18 6 0 0 0 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 55 0 7 13 13 0 12 63 37 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 60 13 0 0 22 0 6 63 37 15
2022 AO 50 22 0 0 12 11 5 20
2020 AO 67 8 4 13 4 4 0 25
2020 AO-03 80 0 10 10 0 0 0 10
2019 AO 76 6 0 6 6 6 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 67 13 7 0 7 0 6 71 29 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 60 7 14 0 7 7 6 68 32 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 14 12 7 19 44 0 5 27 66 15
2022 AO 16 22 12 6 29 5 11 45 41 20
2020 AO 13 21 25 21 21 0 0 33 42 25
2020 AO-03 10 30 20 30 10 0 0 40 40 10
2019 AO 24 29 0 24 12 6 6 60 40 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 12 6 6 44 0 0 44 50 15
2022 AO 33 17 0 34 12 0 5 52 48 20
2020 AO 21 33 17 17 8 4 0 57 26 25
2020 AO-03 30 0 30 30 0 10 0 33 33 10
2019 AO 29 35 6 12 12 6 0 69 25 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 6 6 13 32 6 0 47 47 15
2022 AO 55 11 5 12 17 0 0 66 29 20
2020 AO 42 29 17 4 8 0 0 71 13 25
2020 AO-03 40 40 20 0 0 0 0 80 0 10
2019 AO 35 41 6 12 6 0 0 76 18 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 24 7 7 7 18 0 75 17 15
2022 AO 39 23 17 11 0 10 0 69 12 20
2020 AO 42 33 13 8 4 0 0 75 13 25
2020 AO-03 40 30 20 10 0 0 0 70 10 10
2019 AO 47 24 6 0 12 12 0 80 13 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 44 13 12 12 6 6 7 65 21 15
2022 AO 39 24 0 11 0 21 5 85 15 20
2020 AO 42 33 13 8 4 0 0 75 13 25
2020 AO-03 30 30 20 20 0 0 0 60 20 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 51 12 6 5 19 7 0 67 27 15
2022 AO 51 17 5 16 6 5 0 71 24 20
2020 AO 48 26 9 9 9 0 0 74 17 25

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 0 6 7 7 62 0 18 84 7 15
2022 AO 6 6 0 10 57 10 11 85 15 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 7 12 6 0 31 37 7 33 56 15
2022 AO 6 0 29 22 0 38 5 10 39 20

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 24 12 19 13 0 0 56 32 15
2022 AO 44 22 5 23 6 0 0 66 29 20
2020 AO 43 35 9 9 4 0 0 78 13 25
2019 AO 65 18 12 6 0 0 0 82 6 15

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 18 18 6 26 0 0 50 32 15
2022 AO 33 17 21 23 6 0 0 50 29 20
2020 AO 30 35 9 13 13 0 0 65 26 25
2019 AO 59 18 12 6 6 0 0 76 12 15

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 24 18 0 26 0 0 56 26 15
2022 AO 27 23 21 23 6 0 0 50 29 20
2020 AO 35 35 17 4 9 0 0 70 13 25
2019 AO 65 12 12 6 6 0 0 76 12 15
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 39 31 12 0 13 5 0 74 14 15
2022 AO 55 11 6 12 6 5 5 74 20 20
2020 AO 43 26 13 13 0 4 0 73 14 25
2019 AO 82 6 6 6 0 0 0 88 6 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 AO 31 32 37 15
2022 AO 22 55 22 20
2020 AO 4 75 21 25
2020 AO-03 10 80 10 10
2019 AO 12 71 18 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 AO 13 21 17 4 13 25 8 50 25 25
2020 AO-03 10 20 10 0 20 30 10 50 33 10
2019 AO 12 18 6 12 12 35 6 50 40 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 31 13 6 12 26 11 0 50 43 15
2022 AO 28 17 6 16 18 15 0 53 41 20
2020 AO 29 21 17 21 4 8 0 55 27 25
2020 AO-03 20 20 20 30 0 10 0 44 33 10
2019 AO 35 24 12 12 6 12 0 67 20 15
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 AO 17 13 25 4 4 29 8 47 13 25
2020 AO-03 20 10 20 10 0 30 10 50 17 10
2019 AO 24 12 12 0 12 35 6 60 20 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 31 13 12 12 19 11 0 50 36 15
2022 AO 28 28 17 0 11 16 0 67 13 20
2020 AO 25 29 21 8 4 13 0 62 14 25
2020 AO-03 20 40 10 10 0 20 0 75 13 10
2019 AO 47 18 6 6 6 18 0 79 14 15
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 43 12 19 19 7 0 0 43 57 15
2022 AO 51 16 15 12 6 0 0 20
2020 AO 33 46 13 0 8 0 0 25
2020 AO-03 50 40 10 0 0 0 0 10
2019 AO 41 41 6 0 12 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 18 18 25 19 19 0 0 18 82 15
2022 AO 24 11 6 29 30 0 0 15
2020 AO 13 21 29 29 8 0 0 25
2020 AO-03 20 40 30 10 0 0 0 10
2019 AO 18 29 18 29 6 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 31 13 11 25 20 0 0 31 69 15
2022 AO 27 23 11 16 23 0 0 20
2020 AO 17 33 29 13 8 0 0 25
2020 AO-03 30 40 20 10 0 0 0 10
2019 AO 24 29 24 12 12 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 25 13 6 31 20 0 5 26 74 15
2022 AO 11 33 22 11 23 0 0 20
2020 AO 25 38 21 8 8 0 0 25
2020 AO-03 40 40 10 10 0 0 0 10
2019 AO 6 35 18 24 18 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 57 32 0 0 6 0 5 60 40 15
2022 AO 50 11 16 17 0 0 5 20
2020 AO 50 21 8 17 4 0 0 25
2020 AO-03 80 10 0 10 0 0 0 10
2019 AO 41 47 12 0 0 0 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 36 31 6 6 20 0 0 36 64 15
2022 AO 38 27 11 12 11 0 0 20
2020 AO 42 33 8 4 13 0 0 25
2020 AO-03 60 10 10 0 20 0 0 10
2019 AO 41 35 18 0 6 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 30 26 18 13 13 0 0 30 70 15
2022 AO 33 6 27 5 28 0 0 20
2020 AO 42 21 21 4 13 0 0 25
2020 AO-03 60 10 20 10 0 0 0 10
2019 AO 65 18 12 0 6 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 37 12 18 33 0 0 0 37 63 15
2022 AO 28 27 11 11 17 0 5 20
2020 AO 25 38 17 8 13 0 0 25
2020 AO-03 40 30 20 10 0 0 0 10
2019 AO 35 24 29 6 6 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 37 19 18 19 7 0 0 37 63 15
2022 AO 39 10 22 6 23 0 0 20
2020 AO 29 29 17 8 17 0 0 25
2020 AO-03 40 40 10 0 10 0 0 10
2019 AO 47 12 35 0 6 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 32 18 0 31 19 0 0 32 68 15
2022 AO 33 16 21 12 17 0 0 20
2020 AO 46 25 17 4 8 0 0 25
2020 AO-03 70 20 0 0 10 0 0 10
2019 AO 76 12 6 6 0 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 44 19 12 6 19 0 0 44 56 15
2022 AO 45 32 5 6 12 0 0 20
2020 AO 33 21 17 25 4 0 0 25
2020 AO-03 40 40 0 20 0 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 37 26 19 18 0 0 0 37 63 15
2022 AO 39 38 5 12 5 0 0 20
2020 AO 42 42 4 0 8 0 4 25
2020 AO-03 80 20 0 0 0 0 0 10
2019 AO 29 35 29 0 6 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 49 24 19 0 7 0 0 49 51 15
2022 AO 73 16 0 11 0 0 0 20
2020 AO 57 30 13 0 0 0 0 25
2019 AO 94 0 0 0 6 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 50 30 7 0 13 0 0 50 50 15
2022 AO 61 22 11 0 6 0 0 20
2020 AO 48 30 17 4 0 0 0 25

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 82 6 0 0 7 0 5 87 13 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 75 7 6 0 7 0 5 79 21 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 74 0 0 5 20 0 0 74 26 15
2022 AO 61 15 6 6 12 0 0 20
2020 AO 70 13 9 0 9 0 0 25
2019 AO 76 6 6 6 6 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 70 13 0 12 0 0 5 74 26 15
2022 AO 62 33 0 6 0 0 0 20
2020 AO 68 14 5 9 5 0 0 20
2019 AO 76 12 6 6 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 44 6 12 0 32 0 5 47 53 15
2022 AO 49 16 6 23 6 0 0 20
2020 AO 57 9 9 9 17 0 0 25
2019 AO 82 6 0 0 12 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 58 6 13 0 6 0 17 70 30 15
2022 AO 57 17 0 11 0 0 15 20
2020 AO 61 13 4 4 4 0 13 25
2019 AO 53 6 6 0 6 0 29 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 82 13 5 0 0 0 0 82 18 15
2022 AO 72 23 5 0 0 0 0 20
2020 AO 67 21 13 0 0 0 0 25
2020 AO-03 70 20 10 0 0 0 0 10
2019 AO 82 12 0 6 0 0 0 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 49 13 6 7 19 0 5 52 48 15
2022 AO 72 11 6 0 12 0 0 20
2020 AO 71 13 13 0 4 0 0 25
2020 AO-03 80 20 0 0 0 0 0 10
2019 AO 88 6 0 0 6 0 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 57 37 6 0 0 0 0 57 43 15
2022 AO 56 33 10 0 0 0 0 20
2020 AO 58 42 0 0 0 0 0 25
2020 AO-03 80 20 0 0 0 0 0 10
2019 AO 76 24 0 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 0 31 43 12 14 0 0 31 26 15
2022 AO 6 39 27 6 23 0 0 44 29 20
2020 AO 17 38 25 13 8 0 0 54 21 25
2020 AO-03 30 50 10 10 0 0 0 80 10 10
2019 AO 25 25 25 13 13 0 0 50 25 15

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 7 38 25 17 12 0 0 29 45 15
2022 AO 12 23 21 44 0 0 0 44 35 20
2020 AO 8 17 25 42 8 0 0 50 25 25
2020 AO-03 10 0 30 50 10 0 0 60 10 10
2019 AO 12 18 18 35 18 0 0 53 29 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 38 31 5 6 13 6 0 74 21 15
2022 AO 50 26 23 0 0 0 0 77 0 20
2020 AO 46 33 8 8 4 0 0 79 13 25
2020 AO-03 40 50 0 0 10 0 0 90 10 10
2019 AO 35 24 29 0 12 0 0 59 12 15

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 AO 0 49 19 25 7 15
2022 AO 16 27 39 5 12 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 55 19 7 0 12 0 6 79 13 15
2022 AO 73 16 0 0 11 0 0 89 11 20
2020 AO 50 17 13 13 4 4 0 70 17 25
2020 AO-03 60 10 10 10 10 0 0 70 20 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 43 20 6 7 18 0 6 67 27 15
2022 AO 57 27 0 6 11 0 0 83 17 20
2020 AO 42 25 0 17 17 0 0 67 33 25
2020 AO-03 50 20 0 0 30 0 0 70 30 10

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 56 13 0 13 12 0 6 73 27 15
2022 AO 73 21 0 6 0 0 0 94 6 20
2020 AO 54 17 4 13 13 0 0 71 25 25
2020 AO-03 50 20 0 10 20 0 0 70 30 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 19 24 12 0 39 6 0 46 42 15
2022 AO 38 23 5 11 23 0 0 60 34 20
2020 AO 33 29 4 17 17 0 0 63 33 25
2020 AO-03 50 30 0 10 10 0 0 80 20 10
2019 AO 35 24 18 0 24 0 0 59 24 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 AO 20 80 15
2022 AO 0 100 20
2020 AO 4 96 25
2020 AO-03 0 100 10
2019 AO 12 88 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 45 23 19 7 6 0 0 68 13 15
2022 AO 67 21 0 12 0 0 0 88 12 20
2020 AO 50 33 4 4 4 4 0 87 9 25
2020 AO-03 40 30 0 10 10 10 0 78 22 10
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 AO 6 82 15
2022 AO 22 60 20
2020 AO 46 25 25
2020 AO-03 60 30 10

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AO 27 73 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 AO 0 9 55 27 9 0 0 9 36 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 AO 0 0 36 45 9 0 9 0 60 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 AO 70 13 6 0 0 0 11 79 21 15
2022 AO 55 11 0 6 0 5 22 20
2020 AO 71 13 4 4 4 0 4 25
2020 AO-03 80 20 0 0 0 0 0 10
2019 AO 88 0 6 0 6 0 0 15
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