2024 Public Service Employee Survey Results for Shared Services Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 38 5 10 1 0 0 85 10 150
2024 Non-shift worker 46 39 4 8 3 0 0 85 11 4180
2022 Shift worker 57 36 1 6 0 0 0 92 7 160
2022 Non-shift worker 53 36 4 5 2 0 0 89 7 4090
2020 Shift worker 47 36 5 9 3 0 0 83 12 130
2020 Non-shift worker 49 38 4 7 2 0 0 88 9 3940

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 16 9 8 7 0 1 76 15 150
2024 Non-shift worker 64 19 6 6 4 0 1 83 11 4185

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 19 13 13 10 0 1 63 24 150
2024 Non-shift worker 59 20 7 8 5 0 1 80 13 4180

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 10 7 9 0 1 74 16 150
2024 Non-shift worker 33 26 10 14 14 0 1 60 29 4180
2022 Shift worker 42 33 10 2 6 2 5 81 8 155
2022 Non-shift worker 55 25 7 5 4 1 4 84 9 4085
2020 Shift worker 37 29 14 12 6 0 1 67 19 130
2020 Non-shift worker 47 33 9 8 3 0 1 81 10 3940
2019 Shift worker 45 29 10 10 6 0 0 75 15 115
2019 Non-shift worker 48 32 8 8 5 0 0 80 13 3540

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 35 12 10 2 0 0 76 12 150
2024 Non-shift worker 37 37 12 8 5 0 0 75 13 4185
2022 Shift worker 32 50 8 5 5 0 0 83 10 155
2022 Non-shift worker 42 37 9 7 4 0 0 80 11 4085
2020 Shift worker 31 38 15 14 2 0 0 70 16 130
2020 Non-shift worker 40 35 13 8 3 0 1 76 11 3930
2019 Shift worker 31 37 13 13 6 0 1 68 20 115
2019 Non-shift worker 29 37 16 12 6 0 1 66 18 3530

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 7 4 2 0 0 87 6 150
2024 Non-shift worker 44 32 11 6 5 0 1 77 12 4180
2022 Shift worker 51 33 10 4 1 0 0 84 5 155
2022 Non-shift worker 54 30 8 4 2 1 2 86 6 4090
2020 Shift worker 41 39 11 4 3 0 1 81 8 130
2020 Non-shift worker 50 33 9 5 2 0 0 84 7 3905
2019 Shift worker 44 29 13 10 3 0 0 74 13 110
2019 Non-shift worker 47 35 10 6 2 0 0 82 8 3520

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 28 9 8 4 1 3 78 13 150
2024 Non-shift worker 46 29 9 7 8 0 0 75 16 4185
2022 Shift worker 54 30 10 4 2 0 1 85 6 155
2022 Non-shift worker 56 28 7 4 5 0 0 84 9 4085
2020 Shift worker 45 25 15 10 4 0 1 71 14 130
2020 Non-shift worker 53 28 9 6 3 0 0 82 9 3935
2019 Shift worker 54 24 10 5 6 0 0 79 11 115
2019 Non-shift worker 51 30 9 6 4 0 0 81 10 3540

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 38 13 7 6 0 0 74 13 150
2024 Non-shift worker 34 36 14 9 7 0 0 70 16 4185
2022 Shift worker 45 38 12 4 1 0 0 83 5 155
2022 Non-shift worker 40 36 12 6 5 0 0 77 11 4090
2020 Shift worker 40 36 14 6 4 0 0 76 10 130
2020 Non-shift worker 40 36 12 7 4 0 0 76 11 3940
2019 Shift worker 39 44 9 3 5 0 0 83 8 115
2019 Non-shift worker 34 36 14 9 6 0 0 70 15 3545

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 32 17 4 6 0 0 73 10 150
2024 Non-shift worker 35 33 15 9 8 0 0 68 17 4185
2022 Shift worker 45 32 14 7 2 1 0 77 9 155
2022 Non-shift worker 42 33 13 6 5 1 0 75 12 4090
2020 Shift worker 31 34 17 12 6 0 0 65 17 130
2020 Non-shift worker 38 34 14 8 5 0 0 73 13 3940
2019 Shift worker 34 39 18 6 2 0 1 73 9 115
2019 Non-shift worker 32 37 16 9 6 0 0 69 15 3540

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 40 14 6 6 0 0 73 13 150
2024 Non-shift worker 34 40 11 9 5 0 0 75 15 4185
2022 Shift worker 41 44 8 6 1 0 0 85 7 155
2022 Non-shift worker 37 41 9 8 4 0 0 78 13 4090
2020 Shift worker 35 45 13 7 1 0 0 80 8 130
2020 Non-shift worker 33 41 12 9 5 0 0 75 14 3920
2019 Shift worker 30 44 17 7 2 0 1 74 8 115
2019 Non-shift worker 27 38 17 12 6 0 0 65 19 3530

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 38 12 1 3 0 0 83 5 150
2024 Non-shift worker 43 38 10 5 3 0 0 81 9 4180
2022 Shift worker 49 39 10 1 1 0 0 88 2 160
2022 Non-shift worker 49 36 8 5 2 0 0 85 7 4085
2020 Shift worker 44 40 10 4 3 0 0 84 7 130
2020 Non-shift worker 47 36 10 4 3 0 0 83 7 3915
2019 Shift worker 45 39 13 1 2 1 0 85 2 115
2019 Non-shift worker 39 38 12 8 4 0 0 77 11 3530

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 41 13 4 6 0 0 77 10 150
2024 Non-shift worker 36 35 13 9 8 0 0 70 17 4185
2022 Shift worker 47 34 12 4 3 0 0 80 7 155
2022 Non-shift worker 43 35 11 6 5 0 0 77 11 4090
2020 Shift worker 34 39 13 10 3 0 0 73 14 130
2020 Non-shift worker 39 36 13 8 5 0 0 75 13 3935
2019 Shift worker 32 37 19 5 5 1 0 70 10 115
2019 Non-shift worker 34 36 15 8 7 0 0 70 15 3540

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 37 11 4 2 0 0 83 6 150
2024 Non-shift worker 47 32 13 4 3 0 0 80 7 4185
2022 Shift worker 56 36 5 3 0 0 0 91 3 155
2022 Non-shift worker 54 29 11 4 2 0 0 83 6 4085
2020 Shift worker 51 32 10 5 2 0 0 83 7 130
2020 Non-shift worker 53 31 10 4 2 0 0 84 6 3900
2019 Shift worker 49 35 11 1 3 1 0 85 5 110
2019 Non-shift worker 48 32 13 4 3 0 0 80 7 3515

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 34 16 6 9 1 0 69 15 150
2024 Non-shift worker 35 37 12 8 7 0 0 72 16 4180
2022 Shift worker 38 35 14 11 1 1 1 74 12 155
2022 Non-shift worker 42 36 10 7 4 0 0 78 11 4085
2020 Shift worker 31 29 24 9 7 0 0 60 16 130
2020 Non-shift worker 40 36 12 8 4 0 0 76 12 3920
2019 Shift worker 29 43 16 7 4 0 1 73 11 115
2019 Non-shift worker 34 37 13 10 6 0 0 71 16 3525

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 34 10 4 6 1 0 80 10 150
2024 Non-shift worker 41 34 13 6 6 0 0 75 12 4185
2022 Shift worker 45 34 15 4 2 0 0 79 6 155
2022 Non-shift worker 47 33 11 5 4 0 0 80 9 4090
2020 Shift worker 33 32 23 7 6 0 0 65 12 130
2020 Non-shift worker 43 33 13 6 4 0 0 76 11 3930
2019 Shift worker 31 35 20 8 6 0 1 67 13 115
2019 Non-shift worker 37 34 14 8 6 0 0 71 14 3540

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 38 10 5 3 0 0 83 8 150
2024 Non-shift worker 39 35 13 7 5 0 0 75 12 4180
2022 Shift worker 48 39 10 2 2 0 0 87 4 155
2022 Non-shift worker 46 34 10 6 4 0 0 80 10 4090
2020 Shift worker 38 39 14 6 3 0 0 77 9 130
2020 Non-shift worker 39 38 12 7 3 0 0 78 10 3905
2019 Shift worker 37 40 16 5 2 1 0 77 7 115
2019 Non-shift worker 33 38 14 9 5 0 0 72 14 3485

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 37 13 8 1 0 0 78 9 150
2024 Non-shift worker 39 36 14 7 5 0 0 75 11 4185
2022 Shift worker 54 35 8 3 0 0 0 89 3 155
2022 Non-shift worker 46 35 11 5 3 0 0 81 8 4090
2020 Shift worker 50 34 11 3 2 0 0 84 5 130
2020 Non-shift worker 44 36 10 6 3 0 0 80 9 3940
2019 Shift worker 52 31 8 4 4 1 0 84 8 115
2019 Non-shift worker 38 38 11 7 4 0 0 77 12 3545

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 33 7 3 1 0 2 89 4 150
2024 Non-shift worker 45 32 13 5 4 0 1 77 9 4185
2022 Shift worker 60 33 2 4 1 0 1 93 5 160
2022 Non-shift worker 43 33 13 7 4 0 1 76 11 4095
2020 Shift worker 62 24 8 3 2 0 0 87 5 130
2020 Non-shift worker 37 32 16 9 5 0 1 69 14 3930
2019 Shift worker 62 23 9 3 1 0 2 86 4 115
2019 Non-shift worker 36 35 16 8 5 0 1 71 13 3525

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 21 31 25 10 0 3 35 33 150
2024 Non-shift worker 13 25 34 17 9 0 2 27 39 4175
2022 Shift worker 4 19 39 15 17 3 3 35 24 160
2022 Non-shift worker 10 22 34 20 11 1 2 31 33 4080
2020 Shift worker 12 18 31 20 17 1 1 37 31 130
2020 Non-shift worker 12 25 35 18 8 1 1 26 38 3945
2019 Shift worker 7 29 34 18 7 3 2 26 38 115
2019 Non-shift worker 14 28 35 15 6 1 1 21 43 3545

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 31 27 15 12 1 3 28 44 150
2024 Non-shift worker 21 28 28 13 7 1 3 20 50 4170
2022 Shift worker 5 24 32 16 13 5 6 32 32 160
2022 Non-shift worker 19 27 29 13 8 1 3 23 47 4075
2020 Shift worker 16 18 27 16 16 4 5 35 36 130
2020 Non-shift worker 19 26 31 14 7 1 1 22 46 3935
2019 Shift worker 14 26 31 12 9 4 4 23 43 115
2019 Non-shift worker 26 30 25 11 6 1 1 17 57 3540

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 7 25 36 23 1 5 62 12 150
2024 Non-shift worker 8 15 32 26 16 0 2 44 23 4170
2022 Shift worker 3 10 21 30 28 4 4 63 14 160
2022 Non-shift worker 8 15 30 27 16 1 2 45 24 4080
2020 Shift worker 4 10 19 30 32 1 2 65 15 130
2020 Non-shift worker 11 17 33 25 13 1 1 38 28 3925
2019 Shift worker 2 14 22 22 30 4 6 58 18 110
2019 Non-shift worker 12 19 32 24 11 1 1 35 32 3530

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 13 24 31 20 1 4 53 22 150
2024 Non-shift worker 17 21 25 19 14 1 3 34 40 4170
2022 Shift worker 3 10 18 30 26 5 8 64 15 155
2022 Non-shift worker 13 18 27 21 16 1 4 39 32 4080
2020 Shift worker 8 11 22 24 31 2 2 57 20 130
2020 Non-shift worker 15 20 28 22 12 1 2 36 36 3935
2019 Shift worker 9 15 26 23 22 2 4 48 25 115
2019 Non-shift worker 17 22 28 19 10 1 2 30 41 3540

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 11 14 33 28 3 6 66 18 150
2024 Non-shift worker 8 12 23 26 22 3 6 53 22 4170
2022 Shift worker 5 14 26 16 24 8 7 47 22 160
2022 Non-shift worker 9 15 26 22 18 4 5 44 27 4080
2020 Shift worker 14 12 21 20 24 8 1 48 29 130
2020 Non-shift worker 9 15 26 28 17 3 2 48 25 3920
2019 Shift worker 16 14 16 22 19 11 2 47 34 115
2019 Non-shift worker 13 20 27 21 14 3 2 37 34 3530

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 24 22 17 20 3 4 40 36 150
2024 Non-shift worker 20 25 28 14 10 1 2 25 46 4175
2022 Shift worker 5 13 27 23 21 6 5 49 20 160
2022 Non-shift worker 19 24 30 13 11 2 2 24 45 4085
2020 Shift worker 12 12 24 19 24 6 3 48 27 130
2020 Non-shift worker 20 24 30 16 8 1 1 24 45 3935
2019 Shift worker 11 13 36 15 19 4 2 36 25 115
2019 Non-shift worker 24 27 28 11 7 2 1 18 53 3540

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 8 23 26 34 1 6 65 10 150
2024 Non-shift worker 3 8 26 33 28 1 3 63 11 4175
2022 Shift worker 2 7 22 32 27 3 7 66 10 155
2022 Non-shift worker 2 6 22 37 30 1 3 69 8 4085
2020 Shift worker 4 15 24 29 27 2 0 57 19 130
2020 Non-shift worker 3 8 29 38 21 1 1 60 10 3940
2019 Shift worker 9 12 28 27 18 3 4 48 22 115
2019 Non-shift worker 6 13 34 29 17 1 2 47 19 3545
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 31 14 4 4 7 5 74 9 150
2024 Non-shift worker 32 28 16 7 6 6 6 68 15 4180
2022 Shift worker 35 33 10 5 4 7 6 78 11 155
2022 Non-shift worker 36 28 13 5 4 7 7 75 10 4085
2020 Shift worker 33 30 17 6 2 8 4 71 9 130
2020 Non-shift worker 33 30 16 6 4 6 5 71 11 3935
2019 Shift worker 34 31 17 4 1 7 5 74 6 115
2019 Non-shift worker 37 28 15 6 5 5 4 72 11 3540

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 25 7 7 1 0 0 85 8 150
2024 Non-shift worker 54 27 7 6 4 1 0 82 10 4180
2022 Shift worker 63 22 10 3 2 0 0 85 5 155
2022 Non-shift worker 61 24 6 4 3 1 0 87 7 4090
2020 Shift worker 54 31 7 5 2 1 0 86 7 130
2020 Non-shift worker 56 25 8 5 4 1 0 83 9 3930
2019 Shift worker 53 25 11 5 6 1 0 79 10 115
2019 Non-shift worker 54 26 8 6 5 1 0 81 11 3535

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 27 4 5 1 0 0 89 6 150
2024 Non-shift worker 58 30 6 4 2 0 0 88 7 4180
2022 Shift worker 65 26 6 2 1 0 0 91 3 155
2022 Non-shift worker 65 26 4 3 2 0 0 91 5 4090
2020 Shift worker 63 26 6 2 3 0 0 89 5 125
2020 Non-shift worker 61 27 6 4 2 0 0 89 6 3910
2019 Shift worker 61 21 10 7 1 0 0 82 8 115
2019 Non-shift worker 57 29 6 5 2 0 0 87 7 3530

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 27 7 3 2 2 0 87 6 150
2024 Non-shift worker 49 34 9 4 3 1 0 84 7 4180
2022 Shift worker 51 30 11 3 1 2 2 84 5 155
2022 Non-shift worker 56 31 7 3 2 1 0 88 5 4090
2020 Shift worker 48 37 10 1 3 0 0 85 5 130
2020 Non-shift worker 52 32 9 3 2 1 0 85 6 3900
2019 Shift worker 49 36 12 2 1 0 0 85 4 115
2019 Non-shift worker 50 32 10 4 2 1 0 84 6 3540

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 24 15 5 4 9 6 72 11 150
2024 Non-shift worker 42 23 11 4 5 9 6 76 11 4185
2022 Shift worker 47 19 10 3 4 12 4 79 9 160
2022 Non-shift worker 49 21 9 4 4 7 5 81 8 4090

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 30 12 1 3 9 7 81 4 150
2024 Non-shift worker 41 23 12 5 5 9 6 75 11 4185
2022 Shift worker 46 21 9 3 3 12 5 81 8 160
2022 Non-shift worker 49 21 10 4 3 7 5 80 8 4090
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 29 15 5 3 2 6 76 8 150
2024 Non-shift worker 53 27 10 3 3 1 3 84 6 4175
2022 Shift worker 39 29 14 6 2 1 9 76 9 160
2022 Non-shift worker 56 26 10 3 1 1 3 85 4 4090
2020 Shift worker 43 24 16 3 4 1 9 74 8 130
2020 Non-shift worker 56 24 11 3 2 1 2 83 5 3940
2019 Shift worker 44 27 18 4 3 0 4 74 8 115
2019 Non-shift worker 54 25 12 3 2 1 2 81 6 3540

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 11 5 4 0 0 80 9 150
2024 Non-shift worker 50 30 9 6 5 0 0 80 11 4185
2022 Shift worker 43 42 7 5 3 0 0 85 7 160
2022 Non-shift worker 52 29 9 5 4 0 0 81 9 4090
2020 Shift worker 42 37 11 6 4 0 0 79 10 130
2020 Non-shift worker 50 29 10 6 4 0 0 80 10 3930
2019 Shift worker 44 37 10 2 4 1 2 84 6 115
2019 Non-shift worker 46 29 12 7 5 1 0 76 12 3540

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 24 11 3 4 0 0 82 7 150
2024 Non-shift worker 58 23 9 4 5 1 1 83 8 4180
2022 Shift worker 55 33 6 2 3 1 0 90 5 160
2022 Non-shift worker 61 22 8 3 3 1 1 85 7 4085
2020 Shift worker 47 29 12 5 3 2 1 79 8 130
2020 Non-shift worker 56 22 12 3 4 1 1 80 7 3930

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 28 7 6 4 0 1 83 11 150
2024 Non-shift worker 53 29 8 5 4 0 0 83 9 4180
2022 Shift worker 54 30 10 2 2 1 0 86 4 155
2022 Non-shift worker 57 28 7 4 3 0 0 86 7 4085
2020 Shift worker 52 29 10 7 1 0 0 82 9 130
2020 Non-shift worker 52 30 9 5 3 0 1 82 9 3940
2019 Shift worker 52 31 10 3 5 0 0 82 8 115
2019 Non-shift worker 50 29 9 6 4 1 0 80 11 3530

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 27 3 1 6 0 5 89 8 150
2024 Non-shift worker 68 20 4 2 2 2 2 91 5 4185
2022 Shift worker 65 16 5 3 2 3 5 89 6 160
2022 Non-shift worker 70 19 5 1 2 2 1 92 3 4090

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 25 5 5 5 2 0 85 9 150
2024 Non-shift worker 61 23 7 4 4 0 0 84 8 4185
2022 Shift worker 60 29 5 4 2 0 0 89 6 160
2022 Non-shift worker 64 22 7 4 3 0 0 86 7 4095
2020 Shift worker 53 27 10 6 2 0 1 81 8 130
2020 Non-shift worker 63 22 7 4 3 0 0 85 7 3945
2019 Shift worker 56 30 8 2 3 1 0 88 5 115
2019 Non-shift worker 58 24 9 5 4 0 0 83 9 3550

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 15 3 2 1 0 2 94 3 150
2024 Non-shift worker 83 12 2 1 1 0 1 96 2 4185
2022 Shift worker 83 13 2 1 1 0 0 96 2 160
2022 Non-shift worker 84 9 2 2 2 0 1 94 3 4090
2019 Shift worker 80 12 2 4 2 0 0 93 6 115
2019 Non-shift worker 81 11 4 1 1 0 1 93 3 3535
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 25 10 10 5 7 1 72 17 150
2024 Non-shift worker 33 27 15 8 7 9 0 66 17 4185
2022 Shift worker 53 26 10 3 2 6 0 85 4 160
2022 Non-shift worker 41 29 12 5 4 9 0 77 9 4090
2020 Shift worker 44 21 17 4 4 9 1 72 9 130
2020 Non-shift worker 39 28 14 5 4 10 0 75 10 3945
2019 Shift worker 43 26 12 7 4 9 0 75 12 115
2019 Non-shift worker 31 31 18 7 5 8 0 67 13 3530

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 30 17 9 7 2 1 67 16 150
2024 Non-shift worker 27 27 18 13 12 3 0 56 25 4185
2022 Shift worker 51 23 15 4 4 3 1 77 8 160
2022 Non-shift worker 34 30 16 10 7 3 0 66 17 4095
2020 Shift worker 42 24 17 5 9 2 0 68 14 130
2020 Non-shift worker 34 32 16 9 6 3 0 69 15 3930
2019 Shift worker 36 32 16 5 4 6 0 72 10 115
2019 Non-shift worker 26 30 20 13 8 3 0 58 21 3530

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 29 15 11 9 5 1 63 21 150
2024 Non-shift worker 21 26 20 14 14 5 0 49 30 4185
2022 Shift worker 42 23 19 6 4 6 0 69 11 160
2022 Non-shift worker 26 30 18 11 9 5 0 59 21 4090
2020 Shift worker 35 26 16 9 7 6 0 65 18 130
2020 Non-shift worker 25 32 19 11 7 6 0 61 19 3935
2019 Shift worker 29 42 8 7 5 9 0 78 13 115
2019 Non-shift worker 19 28 23 15 9 5 0 49 26 3525

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 39 10 12 6 3 0 71 18 150
2024 Non-shift worker 22 31 18 14 13 2 0 54 28 4185
2022 Shift worker 46 28 14 6 3 3 0 77 9 160
2022 Non-shift worker 28 34 16 12 8 2 0 63 21 4090
2020 Shift worker 34 31 10 16 8 3 0 66 24 130
2020 Non-shift worker 26 34 17 12 7 2 0 62 20 3940
2019 Shift worker 39 32 10 9 8 2 0 72 17 115
2019 Non-shift worker 19 29 21 17 11 3 0 50 29 3530

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 16 10 8 2 6 1 78 11 150
2024 Non-shift worker 47 27 13 5 3 4 1 78 8 4185
2022 Shift worker 55 24 8 5 4 4 0 83 9 160
2022 Non-shift worker 54 25 11 4 2 4 1 83 5 4095
2020 Shift worker 58 21 11 4 2 4 1 83 6 130
2020 Non-shift worker 49 26 13 4 2 5 1 80 6 3940
2019 Shift worker 57 28 5 2 2 6 0 90 4 115
2019 Non-shift worker 49 26 12 5 2 6 1 80 7 3545
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 42 17 5 1 3 0 77 6 150
2024 Non-shift worker 26 42 16 10 5 1 0 69 15 4180
2022 Shift worker 38 45 11 3 1 3 0 85 4 160
2022 Non-shift worker 31 43 14 8 4 1 0 74 12 4090
2020 Shift worker 37 40 14 6 3 0 0 77 9 130
2020 Non-shift worker 32 41 16 6 3 1 0 74 9 3945
2019 Shift worker 29 44 21 3 2 1 0 74 5 115
2019 Non-shift worker 28 41 18 9 4 1 0 70 12 3545

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 40 17 12 8 4 0 62 21 150
2024 Non-shift worker 15 30 23 18 12 2 0 46 31 4180
2022 Shift worker 33 39 16 8 3 2 0 73 11 160
2022 Non-shift worker 20 35 19 16 9 2 0 56 25 4090
2020 Shift worker 30 33 18 11 6 2 0 64 18 130
2020 Non-shift worker 20 36 22 13 7 2 0 57 20 3925
2019 Shift worker 20 43 13 9 7 8 0 68 18 115
2019 Non-shift worker 14 29 24 20 9 2 0 45 31 3525

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 40 14 4 7 5 1 73 12 150
2024 Non-shift worker 31 34 15 8 5 4 1 70 15 4185
2022 Shift worker 34 39 16 5 3 2 1 75 8 160
2022 Non-shift worker 35 36 13 7 4 3 1 75 12 4085
2020 Shift worker 33 35 12 9 5 6 0 72 15 130
2020 Non-shift worker 38 35 13 6 3 3 2 76 10 3940
2019 Shift worker 30 31 22 7 5 5 0 64 13 110
2019 Non-shift worker 33 35 16 8 5 3 1 70 13 3540

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 42 16 6 1 4 0 77 6 150
2024 Non-shift worker 31 36 19 6 5 2 0 69 11 4180
2022 Shift worker 39 40 13 4 1 3 0 82 5 160
2022 Non-shift worker 40 35 16 4 3 2 0 76 7 4090
2020 Shift worker 43 38 11 3 3 2 0 83 6 130
2020 Non-shift worker 40 36 16 4 2 2 0 78 6 3930
2019 Shift worker 32 34 22 5 3 4 0 68 9 115
2019 Non-shift worker 33 35 21 6 3 2 0 70 9 3535

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 31 17 6 7 10 2 67 14 150
2024 Non-shift worker 22 23 17 11 11 12 3 53 26 4180
2022 Shift worker 26 26 16 7 6 17 3 65 15 160
2022 Non-shift worker 26 24 18 9 8 13 4 59 19 4090
2020 Shift worker 31 28 18 5 8 8 2 66 15 130
2020 Non-shift worker 26 24 18 9 8 11 3 59 20 3925
2019 Shift worker 27 27 22 9 5 9 1 60 16 115
2019 Non-shift worker 21 25 21 10 10 11 2 52 24 3530

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 34 17 11 4 2 0 68 15 150
2024 Non-shift worker 30 34 17 9 8 2 0 65 18 4185
2022 Shift worker 40 38 16 2 2 2 0 79 4 160
2022 Non-shift worker 37 34 13 8 6 2 0 72 14 4095
2020 Shift worker 35 28 16 10 8 3 1 65 18 130
2020 Non-shift worker 33 34 16 8 6 2 0 68 15 3930
2019 Shift worker 41 25 18 8 8 1 0 66 16 115
2019 Non-shift worker 26 33 19 11 9 2 0 60 20 3535

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 24 17 4 3 2 6 48 52 150
2024 Non-shift worker 49 23 12 5 6 1 5 52 48 4180
2022 Shift worker 57 24 9 1 3 1 6 160
2022 Non-shift worker 54 21 10 4 4 1 5 4090
2020 Shift worker 58 24 8 3 1 0 6 130
2020 Non-shift worker 55 23 12 4 3 0 3 3945
2019 Shift worker 53 24 14 3 1 1 4 115
2019 Non-shift worker 56 23 10 4 2 1 4 3540

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 13 4 1 2 5 8 76 24 150
2024 Non-shift worker 60 9 6 3 4 2 15 72 28 4185

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 4 3 1 4 3 5 87 13 150
2024 Non-shift worker 69 9 5 2 3 5 7 78 22 4175
2022 Shift worker 82 5 5 2 0 3 3 160
2022 Non-shift worker 74 7 4 2 3 4 6 4090
2020 Shift worker 76 7 4 2 3 5 4 130
2020 Non-shift worker 75 8 5 2 2 4 4 3930
2019 Shift worker 76 10 5 3 2 2 3 115
2019 Non-shift worker 75 8 4 2 3 4 4 3520

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 11 6 2 1 4 7 78 22 150
2024 Non-shift worker 70 7 3 2 2 2 13 83 17 4180

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 20 6 2 1 4 7 69 31 150
2024 Non-shift worker 61 10 7 3 5 2 11 70 30 4180

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 28 18 13 14 5 1 52 28 150
2024 Non-shift worker 21 29 14 14 17 2 2 53 33 4180
2022 Shift worker 34 40 10 10 4 2 1 77 13 160
2022 Non-shift worker 30 32 10 11 13 2 2 65 25 4090
2020 Shift worker 31 22 15 15 13 4 1 56 28 130
2020 Non-shift worker 29 27 14 13 14 2 2 58 27 3940
2019 Shift worker 29 25 16 13 10 6 1 58 25 115
2019 Non-shift worker 26 28 15 13 15 2 1 56 29 3540

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 41 20 4 6 6 0 68 11 150
2024 Non-shift worker 27 38 17 9 6 3 1 68 15 4180
2022 Shift worker 35 36 17 6 0 4 1 75 7 160
2022 Non-shift worker 33 38 14 7 4 3 1 74 11 4090
2020 Shift worker 26 36 22 7 6 4 0 64 13 130
2020 Non-shift worker 28 41 17 7 4 4 0 72 11 3935
2019 Shift worker 24 37 22 5 5 7 0 66 10 115
2019 Non-shift worker 23 39 20 9 5 4 0 64 14 3540

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 40 8 4 1 2 0 87 5 150
2024 Non-shift worker 36 36 14 6 5 3 0 74 12 4180
2022 Shift worker 48 37 11 2 0 1 0 86 3 160
2022 Non-shift worker 45 33 11 4 3 3 0 81 8 4090
2020 Shift worker 50 28 16 1 2 3 0 80 4 130
2020 Non-shift worker 43 36 12 4 2 3 0 82 6 3920
2019 Shift worker 45 36 11 3 3 2 0 83 6 110
2019 Non-shift worker 40 36 14 5 2 3 0 78 7 3530

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 39 12 2 1 8 4 83 3 150
2024 Non-shift worker 37 33 13 4 3 8 1 78 8 4180
2022 Shift worker 44 31 15 2 0 7 0 81 3 155
2022 Non-shift worker 43 32 11 3 2 8 1 82 6 4085
2020 Shift worker 45 28 15 4 2 7 0 79 6 130
2020 Non-shift worker 45 32 13 3 2 5 1 82 5 3930
2019 Shift worker 48 30 14 1 2 2 2 82 3 115
2019 Non-shift worker 43 32 15 3 2 5 1 79 5 3535

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 19 12 7 5 21 1 69 16 150
2024 Non-shift worker 31 22 16 4 3 21 3 70 10 4175
2022 Shift worker 39 17 15 3 2 24 1 74 7 160
2022 Non-shift worker 37 22 14 4 2 18 2 74 8 4090
2020 Shift worker 40 27 18 2 2 11 0 75 5 130
2020 Non-shift worker 43 31 14 2 2 7 1 80 4 3940

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 28 10 2 3 7 4 83 5 150
2024 Non-shift worker 42 28 9 5 5 7 4 79 11 4175
2022 Shift worker 50 33 7 2 2 3 4 89 4 160
2022 Non-shift worker 48 26 9 4 3 6 4 82 8 4085
2020 Shift worker 50 25 11 5 3 6 1 80 8 130
2020 Non-shift worker 50 27 10 4 3 4 2 82 7 3920

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 2 10 4 42 9 28 73 12 150
2024 Non-shift worker 4 5 12 7 39 8 27 69 13 4175
2022 Shift worker 3 6 8 5 40 8 29 73 14 155
2022 Non-shift worker 3 4 11 6 44 6 26 73 11 4075

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 17 17 2 3 43 7 58 8 150
2024 Non-shift worker 10 13 20 4 5 39 9 43 17 4180
2022 Shift worker 17 13 17 2 2 39 10 59 7 160
2022 Non-shift worker 12 14 21 3 4 40 6 48 13 4090

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 35 6 1 3 0 0 89 5 150
2024 Non-shift worker 48 34 8 6 5 0 0 81 10 4185
2022 Shift worker 65 30 2 1 1 0 0 95 3 160
2022 Non-shift worker 56 30 7 4 3 0 0 87 6 4090
2020 Shift worker 60 27 10 3 1 0 0 86 4 130
2020 Non-shift worker 57 30 8 4 2 0 0 87 5 3920
2019 Shift worker 57 32 8 2 2 0 0 88 4 115
2019 Non-shift worker 48 35 11 4 2 0 0 83 6 3535

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 34 14 7 2 0 0 77 9 150
2024 Non-shift worker 38 30 15 9 7 1 0 69 16 4180
2022 Shift worker 55 29 12 1 3 0 0 84 4 160
2022 Non-shift worker 46 29 12 6 5 1 0 76 12 4090
2020 Shift worker 47 25 20 4 4 1 0 72 7 130
2020 Non-shift worker 41 31 14 7 5 1 0 73 12 3920
2019 Shift worker 48 27 16 5 3 1 0 76 8 115
2019 Non-shift worker 33 30 18 11 8 1 0 63 19 3540

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 36 14 6 4 0 0 77 10 150
2024 Non-shift worker 35 34 14 10 7 0 0 69 16 4185
2022 Shift worker 54 31 9 3 2 0 0 85 6 160
2022 Non-shift worker 44 32 11 8 5 0 0 76 13 4085
2020 Shift worker 47 29 18 4 3 1 0 76 7 130
2020 Non-shift worker 41 32 14 7 5 0 0 73 12 3910
2019 Shift worker 47 32 14 5 3 0 0 79 7 115
2019 Non-shift worker 32 32 17 12 7 1 0 64 19 3520
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 34 15 6 5 4 2 73 11 150
2024 Non-shift worker 35 25 18 10 8 3 1 62 19 4185
2022 Shift worker 49 26 15 5 3 2 0 76 8 160
2022 Non-shift worker 38 25 16 9 7 4 0 66 17 4090
2020 Shift worker 41 22 19 10 6 3 0 64 16 130
2020 Non-shift worker 38 24 18 10 6 3 0 64 18 3930
2019 Shift worker 40 23 19 11 4 2 0 65 16 115
2019 Non-shift worker 30 25 20 12 10 3 0 56 23 3540

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 37 30 34 150
2024 Non-shift worker 37 32 31 4185
2022 Shift worker 41 32 27 160
2022 Non-shift worker 37 33 30 4090
2020 Shift worker 26 37 37 130
2020 Non-shift worker 25 37 37 3945
2019 Shift worker 23 39 38 115
2019 Non-shift worker 29 33 38 3550

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 10 47 17 4 17 5 55
2024 Non-shift worker 19 39 25 6 3 8 1585
2022 Shift worker 4 39 13 5 32 7 60
2022 Non-shift worker 18 42 23 5 4 8 1535
2020 Shift worker 3 49 28 2 10 7 35
2020 Non-shift worker 16 38 36 2 3 5 1025
2019 Shift worker 2 39 22 4 29 3 25
2019 Non-shift worker 16 32 38 4 6 5 1040
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 150
2024 Non-shift worker 9 91 4185
2022 Shift worker 6 94 160
2022 Non-shift worker 8 92 4090
2020 Shift worker 6 94 130
2020 Non-shift worker 9 91 3945
2019 Shift worker 5 95 115
2019 Non-shift worker 10 90 3545

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 405
2022 Shift worker 38 62 15
2022 Non-shift worker 35 65 340

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 61 39 405
2022 Shift worker 47 53 15
2022 Non-shift worker 64 36 340

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 405
2022 Shift worker 11 89 15
2022 Non-shift worker 9 91 340

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 0 100 340

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 405
2022 Shift worker 0 100 15
2022 Non-shift worker 12 88 340

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 405
2022 Shift worker 7 93 15
2022 Non-shift worker 5 95 340

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 405
2022 Shift worker 13 87 15
2022 Non-shift worker 7 93 340

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 405
2022 Shift worker 28 72 15
2022 Non-shift worker 42 58 340

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 405
2022 Shift worker 31 69 15
2022 Non-shift worker 47 53 340

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 405
2022 Shift worker 39 61 15
2022 Non-shift worker 49 51 340

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 405
2022 Shift worker 11 89 15
2022 Non-shift worker 42 58 340

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 405
2022 Shift worker 13 87 15
2022 Non-shift worker 34 66 340

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 405
2022 Shift worker 24 76 15
2022 Non-shift worker 50 50 340

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 405
2022 Shift worker 17 83 15
2022 Non-shift worker 35 65 340

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 340

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 405
2022 Shift worker 0 100 15
2022 Non-shift worker 2 98 340

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 405
2022 Shift worker 12 88 15
2022 Non-shift worker 11 89 340

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 405
2022 Shift worker 17 83 15
2022 Non-shift worker 53 47 340

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 405
2022 Shift worker 28 72 15
2022 Non-shift worker 20 80 340

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 405
2022 Shift worker 20 80 15
2022 Non-shift worker 12 88 340

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 59 41 405
2022 Shift worker 55 45 15
2022 Non-shift worker 56 44 340

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 405
2022 Shift worker 13 87 15
2022 Non-shift worker 24 76 340

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 405
2022 Shift worker 11 89 15
2022 Non-shift worker 7 93 340

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 405
2022 Shift worker 0 100 15
2022 Non-shift worker 11 89 340

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 405
2022 Shift worker 11 89 15
2022 Non-shift worker 8 92 340

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 405
2022 Shift worker 5 95 15
2022 Non-shift worker 5 95 340

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 405
2022 Shift worker 0 100 15
2022 Non-shift worker 8 92 340

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 405
2022 Shift worker 14 86 15
2022 Non-shift worker 18 82 340

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 405
2022 Shift worker 30 70 15
2022 Non-shift worker 28 72 340

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 380
2022 Shift worker 26 74 10
2022 Non-shift worker 9 91 320

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 380
2022 Shift worker 18 82 10
2022 Non-shift worker 19 81 320

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 380
2022 Shift worker 8 92 10
2022 Non-shift worker 7 93 320

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 380
2022 Shift worker 14 86 10
2022 Non-shift worker 4 96 320

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 380
2022 Shift worker 39 61 10
2022 Non-shift worker 9 91 320

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 380
2022 Shift worker 7 93 10
2022 Non-shift worker 9 91 320

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 380
2022 Shift worker 9 91 10
2022 Non-shift worker 21 79 320

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 380
2022 Shift worker 0 100 10
2022 Non-shift worker 16 84 320

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 380
2022 Shift worker 0 100 10
2022 Non-shift worker 15 85 320

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 380
2022 Shift worker 17 83 10
2022 Non-shift worker 29 71 320

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 380
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 320

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 380
2022 Shift worker 12 88 10
2022 Non-shift worker 41 59 320

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 320

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 380
2022 Shift worker 30 70 10
2022 Non-shift worker 54 46 320

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 380

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 380
2022 Shift worker 16 84 10
2022 Non-shift worker 17 83 320

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 14 12 2 2 30 22 66 9 150
2024 Non-shift worker 13 11 13 4 4 40 14 54 18 4180
2022 Shift worker 20 10 13 2 1 41 14 66 6 160
2022 Non-shift worker 18 11 13 3 3 39 13 62 11 4085
2020 Shift worker 25 16 18 4 1 29 8 64 7 130
2020 Non-shift worker 22 16 17 4 3 29 9 62 11 3940
2019 Shift worker 27 13 22 5 1 22 9 59 9 115
2019 Non-shift worker 21 14 20 4 4 28 9 56 12 3545

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 30 11 3 1 17 3 81 5 150
2024 Non-shift worker 28 27 15 5 4 18 4 70 11 4185
2022 Shift worker 43 20 12 2 1 18 3 80 4 160
2022 Non-shift worker 35 29 12 3 2 16 3 79 7 4090
2020 Shift worker 41 26 16 4 1 13 0 77 5 130
2020 Non-shift worker 38 30 14 3 3 10 2 77 7 3935
2019 Shift worker 41 20 20 4 1 12 2 70 7 115
2019 Non-shift worker 36 28 17 4 3 12 1 73 7 3545
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 150
2024 Non-shift worker 7 93 4170
2022 Shift worker 6 94 160
2022 Non-shift worker 7 93 4090
2020 Shift worker 6 94 130
2020 Non-shift worker 6 94 3935

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 325
2022 Shift worker 22 78 10
2022 Non-shift worker 26 74 275

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 72 28 325
2022 Shift worker 54 46 10
2022 Non-shift worker 67 33 275

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 325
2022 Shift worker 6 94 10
2022 Non-shift worker 3 97 275

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 275

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 325
2022 Shift worker 19 81 10
2022 Non-shift worker 11 89 275

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 325
2022 Shift worker 8 92 10
2022 Non-shift worker 3 97 275

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 325
2022 Shift worker 8 92 10
2022 Non-shift worker 22 78 275

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 315
2022 Shift worker 26 74 10
2022 Non-shift worker 21 79 280

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 315
2022 Shift worker 20 80 10
2022 Non-shift worker 19 81 280

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 315
2022 Shift worker 15 85 10
2022 Non-shift worker 14 86 280

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 315
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 280

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 315
2022 Shift worker 9 91 10
2022 Non-shift worker 19 81 280

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 315
2022 Shift worker 8 92 10
2022 Non-shift worker 26 74 280

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 315
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 280

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 315
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 280

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 315
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 280

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 315
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 280

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 315
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 280

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 315
2022 Shift worker 23 77 10
2022 Non-shift worker 17 83 280

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 280

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 325
2022 Shift worker 25 75 10
2022 Non-shift worker 35 65 280

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 325
2022 Shift worker 15 85 10
2022 Non-shift worker 17 83 280

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 325
2022 Shift worker 6 94 10
2022 Non-shift worker 5 95 280

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 325
2022 Shift worker 0 100 10
2022 Non-shift worker 14 86 280

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 325
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 280

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 325
2022 Shift worker 6 94 10
2022 Non-shift worker 7 93 280

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 325
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 280

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 325
2022 Shift worker 0 100 10
2022 Non-shift worker 14 86 280

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 325
2022 Shift worker 66 34 10
2022 Non-shift worker 49 51 280

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 315
2022 Shift worker 9 91 10
2022 Non-shift worker 4 96 255

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 315
2022 Shift worker 0 100 10
2022 Non-shift worker 11 89 255

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 315
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 255

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 255

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 315
2022 Shift worker 20 80 10
2022 Non-shift worker 3 97 255

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 315
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 255

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 315
2022 Shift worker 8 92 10
2022 Non-shift worker 13 87 255

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 315
2022 Shift worker 10 90 10
2022 Non-shift worker 13 87 255

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 315
2022 Shift worker 0 100 10
2022 Non-shift worker 11 89 255

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 315
2022 Shift worker 0 100 10
2022 Non-shift worker 24 76 255

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 315
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 255

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 315
2022 Shift worker 23 77 10
2022 Non-shift worker 34 66 255

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 315
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 255

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 64 36 315
2022 Shift worker 63 37 10
2022 Non-shift worker 69 31 255

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 315

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 315
2022 Shift worker 0 100 10
2022 Non-shift worker 16 84 255

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 20 13 3 2 25 14 71 7 150
2024 Non-shift worker 15 13 17 3 3 40 9 55 13 4180
2022 Shift worker 25 18 13 1 0 37 6 74 3 155
2022 Non-shift worker 20 12 15 2 2 40 9 62 8 4090
2020 Shift worker 25 15 18 0 2 32 8 66 3 130
2020 Non-shift worker 23 16 18 2 2 32 8 64 7 3930
2019 Shift worker 28 16 18 1 3 28 7 67 5 115
2019 Non-shift worker 22 14 21 2 2 31 8 58 8 3540

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 32 11 4 2 14 2 80 6 150
2024 Non-shift worker 28 28 15 4 3 18 3 71 9 4180
2022 Shift worker 42 28 12 3 0 14 1 83 3 155
2022 Non-shift worker 36 29 13 3 2 15 3 78 6 4090
2020 Shift worker 40 26 17 0 1 14 2 78 1 130
2020 Non-shift worker 39 29 15 3 2 11 2 78 5 3935
2019 Shift worker 40 21 19 1 2 16 2 74 3 115
2019 Non-shift worker 36 26 18 3 2 13 2 73 6 3540

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 4 5 19 9 29 32 3 14 58 60
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 26 15 9 10 1 3 37 63 150
2024 Non-shift worker 39 25 15 8 10 0 3 41 59 4165
2022 Shift worker 33 28 13 6 15 3 3 155
2022 Non-shift worker 36 27 16 8 11 1 3 4075
2020 Shift worker 40 17 20 9 13 2 0 130
2020 Non-shift worker 32 29 20 10 8 0 1 3930
2019 Shift worker 25 23 21 14 16 0 1 115
2019 Non-shift worker 25 25 22 12 15 0 1 3540

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 32 29 6 6 0 1 26 74 150
2024 Non-shift worker 24 30 23 12 10 0 1 25 75 4170
2022 Shift worker 39 30 17 7 7 0 1 155
2022 Non-shift worker 24 28 24 12 11 0 1 4065
2020 Shift worker 41 23 15 8 10 2 0 130
2020 Non-shift worker 22 26 27 15 11 0 0 3940
2019 Shift worker 38 29 17 11 3 1 2 115
2019 Non-shift worker 23 28 25 14 9 0 1 3535

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 29 15 8 4 3 4 41 59 150
2024 Non-shift worker 30 30 20 10 8 0 2 30 70 4160
2022 Shift worker 47 24 15 6 3 2 3 155
2022 Non-shift worker 29 30 20 10 9 1 2 4065
2020 Shift worker 51 25 11 5 7 0 1 130
2020 Non-shift worker 25 29 22 14 9 0 1 3930
2019 Shift worker 41 25 17 10 2 2 4 115
2019 Non-shift worker 26 30 20 14 9 0 1 3520

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 26 18 18 8 2 2 28 72 150
2024 Non-shift worker 25 24 21 13 15 1 2 25 75 4175
2022 Shift worker 32 29 18 7 12 1 0 155
2022 Non-shift worker 24 25 22 13 13 1 2 4080
2020 Shift worker 36 25 16 11 11 0 0 130
2020 Non-shift worker 24 26 22 15 13 1 1 3925
2019 Shift worker 27 23 18 18 12 1 1 115
2019 Non-shift worker 22 25 22 16 14 1 1 3525

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 22 8 1 4 1 7 62 38 150
2024 Non-shift worker 54 21 9 4 4 0 8 59 41 4175
2022 Shift worker 56 23 12 4 1 1 3 160
2022 Non-shift worker 50 23 11 5 4 1 7 4085
2020 Shift worker 55 15 13 9 7 0 1 130
2020 Non-shift worker 44 26 14 8 5 0 3 3925
2019 Shift worker 51 21 11 7 5 2 3 115
2019 Non-shift worker 49 25 12 5 4 0 4 3530

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 20 8 8 3 4 38 62 150
2024 Non-shift worker 36 25 17 8 12 0 1 37 63 4170
2022 Shift worker 49 22 17 7 3 2 1 160
2022 Non-shift worker 41 27 14 8 8 0 1 4080
2020 Shift worker 41 25 17 11 4 0 2 130
2020 Non-shift worker 32 29 20 10 8 0 0 3935
2019 Shift worker 37 26 21 10 5 1 1 115
2019 Non-shift worker 39 29 17 7 6 0 1 3540

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 28 12 5 4 1 4 47 53 150
2024 Non-shift worker 32 30 18 9 8 1 2 33 67 4175
2022 Shift worker 53 27 11 3 2 2 3 160
2022 Non-shift worker 36 32 17 7 6 1 2 4075
2020 Shift worker 50 16 20 8 4 1 2 130
2020 Non-shift worker 35 35 18 7 4 1 1 3935
2019 Shift worker 41 34 11 5 4 4 1 115
2019 Non-shift worker 29 35 20 9 5 1 1 3530

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 28 17 9 8 3 2 35 65 150
2024 Non-shift worker 24 30 21 12 11 1 1 24 76 4175
2022 Shift worker 38 27 19 6 4 4 2 160
2022 Non-shift worker 27 31 20 11 9 1 1 4075
2020 Shift worker 36 25 20 10 7 2 0 130
2020 Non-shift worker 25 32 23 12 7 0 1 3930
2019 Shift worker 37 25 23 8 3 2 2 115
2019 Non-shift worker 21 31 24 14 9 1 1 3530

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 23 19 8 7 1 1 41 59 150
2024 Non-shift worker 31 29 18 11 9 0 1 31 69 4170
2022 Shift worker 43 26 20 6 2 1 2 160
2022 Non-shift worker 32 31 17 9 8 1 1 4085
2020 Shift worker 41 23 20 7 8 1 0 130
2020 Non-shift worker 31 32 19 11 6 0 1 3930
2019 Shift worker 36 26 18 12 7 1 0 115
2019 Non-shift worker 25 29 23 12 9 0 1 3525

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 23 11 10 5 0 1 52 48 150
2024 Non-shift worker 46 25 13 7 7 1 2 47 53 4170
2022 Shift worker 51 26 13 4 4 1 1 160
2022 Non-shift worker 52 24 12 5 5 1 2 4075
2020 Shift worker 44 27 17 7 4 1 1 130
2020 Non-shift worker 48 27 12 6 5 1 1 3920
2019 Shift worker 48 27 12 8 3 2 1 115
2019 Non-shift worker 46 27 13 7 6 1 1 3525

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 27 13 6 4 1 2 48 52 150
2024 Non-shift worker 54 22 12 6 5 0 2 55 45 4175
2022 Shift worker 57 20 16 2 2 1 1 160
2022 Non-shift worker 57 24 10 3 3 0 2 4075
2020 Shift worker 45 26 11 9 7 1 0 130
2020 Non-shift worker 36 31 19 8 4 0 1 3935

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 25 22 5 4 1 2 41 59 150
2024 Non-shift worker 35 30 18 9 7 0 1 35 65 4175
2022 Shift worker 40 25 23 8 3 1 0 155
2022 Non-shift worker 35 31 17 9 7 1 1 4080
2020 Shift worker 41 29 13 6 10 1 0 130
2020 Non-shift worker 32 31 20 10 5 1 0 3930
2019 Shift worker 36 31 21 9 2 1 1 115
2019 Non-shift worker 33 31 20 9 6 1 1 3520

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 19 13 4 8 1 3 55 45 150
2024 Non-shift worker 43 16 13 8 16 1 3 44 56 4165
2022 Shift worker 58 17 13 4 3 2 3 155
2022 Non-shift worker 63 15 7 3 5 1 5 4070
2020 Shift worker 47 23 14 5 6 0 4 125
2020 Non-shift worker 57 24 11 4 2 0 2 3910
2019 Shift worker 61 16 12 2 5 0 3 115
2019 Non-shift worker 60 21 10 3 3 0 2 3525

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 25 7 4 5 1 1 57 43 150
2024 Non-shift worker 56 23 10 4 4 0 2 57 43 4165
2022 Shift worker 54 28 11 3 2 0 2 155
2022 Non-shift worker 63 23 7 3 2 0 2 4075
2020 Shift worker 42 24 16 8 11 0 0 130
2020 Non-shift worker 48 31 13 4 3 0 0 3915

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 15 7 4 3 1 5 70 30 150
2024 Non-shift worker 69 10 4 2 3 1 10 78 22 4170

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 16 9 3 4 1 5 66 34 150
2024 Non-shift worker 60 13 8 4 7 1 7 65 35 4175

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 7 3 2 4 1 3 83 17 150
2024 Non-shift worker 73 9 5 2 3 2 6 79 21 4165
2022 Shift worker 78 6 7 2 1 2 3 160
2022 Non-shift worker 77 8 4 2 3 2 5 4075
2020 Shift worker 80 7 5 2 3 1 1 130
2020 Non-shift worker 78 9 4 2 2 1 3 3910
2019 Shift worker 81 7 5 2 2 1 3 115
2019 Non-shift worker 76 10 5 2 3 1 3 3540

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 15 10 3 2 2 2 69 31 150
2024 Non-shift worker 65 19 7 3 2 0 3 68 32 4170
2022 Shift worker 72 12 5 5 1 1 3 160
2022 Non-shift worker 69 18 5 2 2 1 3 4080
2020 Shift worker 72 18 5 1 3 0 1 130
2020 Non-shift worker 70 18 6 2 1 0 2 3905
2019 Shift worker 60 22 7 5 3 1 2 115
2019 Non-shift worker 66 20 7 2 2 0 2 3520

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 12 6 3 4 1 3 73 27 150
2024 Non-shift worker 65 15 7 4 5 1 3 67 33 4170
2022 Shift worker 74 12 5 3 1 1 3 155
2022 Non-shift worker 70 15 5 3 4 1 3 4080
2020 Shift worker 77 11 3 2 3 2 1 130
2020 Non-shift worker 70 15 7 3 3 0 2 3915
2019 Shift worker 69 16 8 1 3 1 2 115
2019 Non-shift worker 66 16 7 5 4 0 2 3530

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 6 2 1 1 2 12 88 12 150
2024 Non-shift worker 63 10 4 2 1 1 20 78 22 4170
2022 Shift worker 73 6 3 1 0 0 16 155
2022 Non-shift worker 65 10 4 2 1 1 18 4075
2020 Shift worker 73 8 1 1 1 2 13 125
2020 Non-shift worker 64 11 5 1 1 0 18 3925
2019 Shift worker 65 11 6 0 0 0 18 110
2019 Non-shift worker 63 11 4 2 1 0 18 3515

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 15 2 1 3 1 6 77 23 150
2024 Non-shift worker 68 16 5 2 2 1 6 73 27 4170
2022 Shift worker 74 13 5 4 0 1 4 160
2022 Non-shift worker 71 15 5 2 1 1 5 4075
2020 Shift worker 79 11 2 2 3 2 1 130
2020 Non-shift worker 70 17 6 2 1 0 3 3935
2019 Shift worker 66 16 4 2 2 0 9 115
2019 Non-shift worker 69 17 6 3 1 1 4 3525

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 8 9 5 6 1 3 71 29 150
2024 Non-shift worker 61 17 8 4 5 1 3 63 37 4180
2022 Shift worker 70 15 6 1 3 1 3 160
2022 Non-shift worker 75 12 4 2 3 1 3 4085
2020 Shift worker 67 12 9 3 7 1 1 130
2020 Non-shift worker 72 15 6 3 2 0 2 3940
2019 Shift worker 64 21 6 4 5 0 1 115
2019 Non-shift worker 73 14 5 2 3 1 2 3540

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 23 18 4 4 1 4 48 52 150
2024 Non-shift worker 52 24 13 5 4 0 3 54 46 4180
2022 Shift worker 56 25 11 3 2 0 2 160
2022 Non-shift worker 53 25 12 4 3 0 3 4085
2020 Shift worker 46 29 12 5 6 1 1 130
2020 Non-shift worker 50 27 14 4 3 0 2 3940
2019 Shift worker 50 21 21 3 4 0 2 115
2019 Non-shift worker 59 23 10 3 2 0 2 3530

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 36 39 9 3 0 0 48 13 150
2024 Non-shift worker 12 31 37 13 7 0 0 43 20 4185
2022 Shift worker 25 35 32 5 3 0 0 60 8 160
2022 Non-shift worker 14 35 35 11 5 0 0 49 16 4095
2020 Shift worker 21 37 25 14 3 1 0 58 17 130
2020 Non-shift worker 16 34 34 11 5 0 0 50 16 3940
2019 Shift worker 27 35 26 10 1 2 0 63 10 115
2019 Non-shift worker 18 33 33 12 4 0 0 51 16 3550

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 15 33 29 17 0 1 46 21 150
2024 Non-shift worker 10 20 38 20 11 0 1 31 30 4170
2022 Shift worker 4 12 36 26 23 0 0 49 15 155
2022 Non-shift worker 8 15 37 24 15 0 0 39 23 4085
2020 Shift worker 10 21 29 23 17 1 0 40 31 130
2020 Non-shift worker 10 19 37 23 10 0 0 34 29 3935
2019 Shift worker 10 10 39 26 14 1 0 40 20 115
2019 Non-shift worker 9 17 37 24 12 0 0 37 26 3520

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 39 16 5 3 5 1 74 9 150
2024 Non-shift worker 31 37 15 7 5 3 1 71 13 4180
2022 Shift worker 32 39 13 9 2 4 0 74 12 160
2022 Non-shift worker 40 37 11 5 3 4 0 80 8 4085
2020 Shift worker 41 32 13 7 3 4 0 76 11 130
2020 Non-shift worker 47 37 10 3 1 2 0 85 4 3930
2019 Shift worker 27 29 26 4 4 10 0 62 10 115
2019 Non-shift worker 33 39 16 5 2 4 0 75 8 3540

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 13 30 37 16 5 150
2024 Non-shift worker 12 27 35 19 7 4185
2022 Shift worker 15 35 33 16 2 160
2022 Non-shift worker 15 30 34 16 5 4090

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 28 8 4 4 3 2 84 8 150
2024 Non-shift worker 58 24 8 3 3 3 1 85 6 4180
2022 Shift worker 56 32 6 2 1 2 1 91 3 160
2022 Non-shift worker 60 24 7 2 2 3 1 88 5 4095
2020 Shift worker 53 23 13 4 2 5 0 80 6 130
2020 Non-shift worker 54 25 11 4 3 3 1 82 6 3920

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 29 12 5 4 1 1 78 9 150
2024 Non-shift worker 51 24 8 7 8 2 1 77 15 4185
2022 Shift worker 55 20 12 10 1 1 1 77 11 160
2022 Non-shift worker 53 24 8 7 6 2 1 79 13 4090
2020 Shift worker 46 26 13 8 5 2 0 73 14 130
2020 Non-shift worker 44 27 11 9 7 1 1 73 16 3930

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 27 8 5 4 1 1 82 9 150
2024 Non-shift worker 58 25 6 4 5 1 0 84 9 4185
2022 Shift worker 57 25 14 2 2 1 1 83 4 155
2022 Non-shift worker 61 25 5 3 4 1 1 87 8 4090
2020 Shift worker 51 28 10 6 3 1 0 80 10 130
2020 Non-shift worker 54 27 8 5 4 1 0 82 9 3925

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 46 13 9 3 3 0 75 12 150
2024 Non-shift worker 27 37 15 10 9 2 0 65 19 4185
2022 Shift worker 36 47 8 3 2 2 1 86 6 160
2022 Non-shift worker 36 38 12 7 5 2 0 76 12 4090
2020 Shift worker 41 29 16 8 5 2 0 71 13 130
2020 Non-shift worker 40 33 14 7 4 1 1 74 11 3935
2019 Shift worker 33 29 19 13 4 3 0 64 17 115
2019 Non-shift worker 27 36 19 10 5 2 0 65 16 3535

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 44 6 0 0 17 0 93 0 15
2024 Non-shift worker 21 51 14 8 4 1 1 73 13 1350
2022 Shift worker 23 45 19 13 0 0 0 68 13 20
2022 Non-shift worker 28 48 11 8 3 1 0 77 11 1370
2020 Shift worker 15 39 30 16 0 0 0 54 16 15
2020 Non-shift worker 31 44 14 8 2 1 0 76 10 1235
2019 Shift worker 9 36 28 0 9 0 18 54 11 10
2019 Non-shift worker 26 40 16 10 2 3 3 69 13 1045
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 150
2024 Non-shift worker 20 80 4180
2022 Shift worker 12 88 155
2022 Non-shift worker 10 90 4085
2020 Shift worker 12 88 130
2020 Non-shift worker 13 87 3925
2019 Shift worker 11 89 115
2019 Non-shift worker 14 86 3540

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 20
2024 Non-shift worker 59 41 875
2022 Shift worker 49 51 20
2022 Non-shift worker 51 49 435
2020 Shift worker 39 61 15
2020 Non-shift worker 41 59 520

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 62 38 20
2024 Non-shift worker 76 24 875
2022 Shift worker 75 25 20
2022 Non-shift worker 74 26 435
2020 Shift worker 73 27 15
2020 Non-shift worker 77 23 520
2019 Shift worker 69 31 15
2019 Non-shift worker 83 17 510

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 29 5 16 8 0 0 72 23 15
2024 Non-shift worker 57 30 6 4 2 1 0 88 7 665
2022 Shift worker 42 48 4 0 6 0 0 90 6 15
2022 Non-shift worker 47 37 6 5 3 1 0 85 8 325
2020 Shift worker 27 59 15 0 0 0 0 85 0 10
2020 Non-shift worker 55 30 8 5 2 1 0 86 6 405

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 11 3 1 3 2 85 4 150
2024 Non-shift worker 51 28 8 4 4 3 2 83 9 4180
2022 Shift worker 52 32 7 5 0 0 4 87 6 155
2022 Non-shift worker 57 27 6 3 2 3 2 89 5 4085
2020 Shift worker 44 31 13 3 3 3 3 80 6 130
2020 Non-shift worker 56 27 7 4 2 2 3 87 5 3940
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 58 150
2024 Non-shift worker 20 64 4185
2022 Shift worker 26 55 160
2022 Non-shift worker 21 63 4095
2020 Shift worker 30 54 130
2020 Non-shift worker 30 51 3950

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 62 38 30
2024 Non-shift worker 45 55 875
2022 Shift worker 46 54 45
2022 Non-shift worker 40 60 865
2020 Shift worker 25 75 35
2020 Non-shift worker 43 57 1205

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 23 13 16 24 7 3 42 44 30
2024 Non-shift worker 9 18 16 17 30 3 7 30 53 875
2022 Shift worker 18 20 11 27 15 0 9 42 46 45
2022 Non-shift worker 13 19 15 17 27 2 7 35 48 865
2020 Shift worker 9 19 9 26 32 0 6 29 61 35
2020 Non-shift worker 15 22 18 18 21 1 5 39 42 1200

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 21 23 7 29 0 3 40 37 30
2024 Non-shift worker 6 16 15 21 39 2 2 23 62 875
2022 Shift worker 15 18 13 27 21 2 3 35 51 45
2022 Non-shift worker 7 19 11 20 39 1 2 27 62 860
2020 Shift worker 9 11 5 23 45 0 7 22 73 35
2020 Non-shift worker 9 19 16 22 32 1 1 28 55 1205

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 10 8 7 7 6 19 58 42 150
2024 Non-shift worker 40 15 10 6 8 3 18 51 49 4180
2022 Shift worker 41 7 9 7 5 2 28 155
2022 Non-shift worker 42 17 11 5 7 3 15 4090
2020 Shift worker 42 10 16 5 8 6 13 130
2020 Non-shift worker 42 19 14 9 8 1 7 3945
2019 Shift worker 43 17 15 8 7 2 8 110
2019 Non-shift worker 37 19 15 10 12 1 6 3515
Date modified: