2024 Public Service Employee Survey Results for Shared Services Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CR

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 67 25 0 4 4 0 0 92 8 25
2024 CR-04 76 18 0 6 0 0 0 94 6 15
2022 CR 51 43 0 6 0 0 0 94 6 35
2022 CR-04 67 28 0 4 0 0 0 96 4 20
2022 CR-05 28 63 0 9 0 0 0 91 9 10
2020 CR 64 28 4 2 2 0 0 91 4 45
2020 CR-04 65 27 4 4 0 0 0 92 4 25

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 84 4 4 7 0 0 0 88 7 25
2024 CR-04 87 6 0 7 0 0 0 93 7 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 77 11 0 7 5 0 0 88 12 25
2024 CR-04 88 5 0 0 7 0 0 93 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 65 10 5 8 6 0 7 80 15 25
2024 CR-04 61 5 7 12 4 0 11 74 18 15
2022 CR 43 35 6 3 0 3 9 89 4 30
2022 CR-04 55 29 0 0 0 5 10 100 0 20
2022 CR-05 26 38 19 9 0 0 8 69 10 10
2020 CR 53 21 15 11 0 0 0 74 11 45
2020 CR-04 50 23 15 12 0 0 0 73 12 25
2019 CR 66 20 2 6 6 0 0 86 13 65
2019 CR-04 69 17 3 6 6 0 0 86 11 35
2019 CR-05 53 26 0 11 11 0 0 79 21 20

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 27 3 7 11 0 0 78 19 25
2024 CR-04 48 29 0 12 11 0 0 77 23 15
2022 CR 25 59 10 0 6 0 0 84 6 35
2022 CR-04 36 48 11 0 5 0 0 84 5 20
2022 CR-05 8 73 10 0 9 0 0 81 9 10
2020 CR 49 32 6 9 4 0 0 81 13 45
2020 CR-04 50 35 8 4 4 0 0 85 8 25
2019 CR 36 31 14 8 9 0 2 68 17 65
2019 CR-04 42 28 14 8 8 0 0 69 17 35
2019 CR-05 26 37 21 0 16 0 0 63 16 20

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 75 7 10 0 0 0 8 89 0 25
2024 CR-04 77 0 10 0 0 0 12 88 0 15
2022 CR 51 31 9 6 0 0 3 84 6 35
2022 CR-04 53 27 5 10 0 0 5 84 11 20
2022 CR-05 39 44 18 0 0 0 0 82 0 10
2020 CR 59 22 11 7 2 0 0 80 9 45
2020 CR-04 68 16 8 8 0 0 0 84 8 25
2019 CR 60 23 8 10 0 0 0 82 10 60
2019 CR-04 61 22 3 14 0 0 0 83 14 35

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 27 3 8 11 0 0 78 19 25
2024 CR-04 54 23 4 12 6 0 0 78 18 15
2022 CR 58 33 0 0 9 0 0 91 9 35
2022 CR-04 61 34 0 0 5 0 0 95 5 20
2022 CR-05 46 37 0 0 17 0 0 83 17 10
2020 CR 55 19 17 6 2 0 0 74 9 45
2020 CR-04 58 19 19 4 0 0 0 77 4 25
2019 CR 60 12 9 12 6 0 0 72 18 65
2019 CR-04 68 8 11 8 5 0 0 76 14 35
2019 CR-05 37 26 5 21 11 0 0 63 32 20

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 43 22 19 7 8 0 0 65 15 25
2024 CR-04 43 22 18 11 6 0 0 65 17 15
2022 CR 47 43 3 0 6 0 0 91 6 35
2022 CR-04 52 43 0 0 5 0 0 95 5 20
2022 CR-05 45 36 10 0 9 0 0 81 9 10
2020 CR 40 40 11 6 2 0 0 81 9 45
2020 CR-04 46 38 15 0 0 0 0 85 0 25
2019 CR 40 29 17 11 3 0 0 69 14 65
2019 CR-04 49 19 16 11 5 0 0 68 16 35
2019 CR-05 26 47 16 11 0 0 0 74 11 20

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 54 21 9 4 11 0 0 75 16 25
2024 CR-04 51 23 15 0 11 0 0 74 11 15
2022 CR 48 40 6 0 6 0 0 88 6 35
2022 CR-04 47 38 10 0 5 0 0 85 5 20
2022 CR-05 55 36 0 0 9 0 0 91 9 10
2020 CR 38 36 15 6 4 0 0 74 11 45
2020 CR-04 42 42 4 12 0 0 0 85 12 25
2019 CR 34 28 17 8 14 0 0 62 22 65
2019 CR-04 41 35 5 3 16 0 0 76 19 35
2019 CR-05 21 21 37 16 5 0 0 42 21 20

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 37 41 4 14 4 0 0 78 18 25
2024 CR-04 33 46 0 22 0 0 0 78 22 15
2022 CR 38 49 7 0 6 0 0 87 6 35
2022 CR-04 40 44 11 0 5 0 0 84 5 20
2022 CR-05 39 52 0 0 9 0 0 91 9 10
2020 CR 40 43 6 9 2 0 0 83 11 45
2020 CR-04 50 42 0 8 0 0 0 92 8 25
2019 CR 44 19 19 10 8 0 0 63 18 60
2019 CR-04 49 23 14 3 11 0 0 71 14 35
2019 CR-05 39 17 28 11 6 0 0 56 17 20

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 46 40 10 0 4 0 0 86 4 25
2024 CR-04 45 40 15 0 0 0 0 85 0 15
2022 CR 31 62 4 0 3 0 0 93 3 35
2022 CR-04 36 53 7 0 5 0 0 88 5 20
2022 CR-05 26 74 0 0 0 0 0 100 0 10
2020 CR 48 41 7 2 2 0 0 89 4 45
2020 CR-04 54 38 8 0 0 0 0 92 0 25
2019 CR 51 22 12 5 8 2 2 75 13 65
2019 CR-04 51 22 8 3 11 3 3 77 14 35
2019 CR-05 53 21 16 5 5 0 0 74 11 20

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 39 30 16 0 15 0 0 69 15 25
2024 CR-04 29 41 19 0 12 0 0 70 12 15
2022 CR 41 41 12 0 6 0 0 82 6 35
2022 CR-04 42 44 9 0 5 0 0 86 5 20
2022 CR-05 45 26 19 0 9 0 0 72 9 10
2020 CR 43 32 15 4 4 2 0 76 9 45
2020 CR-04 50 38 4 4 0 4 0 92 4 25
2019 CR 37 25 18 8 11 0 2 63 19 65
2019 CR-04 46 27 8 5 11 0 3 75 17 35
2019 CR-05 21 21 42 11 5 0 0 42 16 20

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 58 24 4 3 7 3 0 85 11 25
2024 CR-04 46 38 6 0 5 5 0 88 6 15
2022 CR 52 33 9 0 6 0 0 85 6 35
2022 CR-04 45 40 9 0 5 0 0 86 5 20
2022 CR-05 70 11 10 0 9 0 0 81 9 10
2020 CR 54 30 7 2 4 2 0 87 7 45
2020 CR-04 60 28 8 0 0 4 0 92 0 25
2019 CR 62 17 15 3 3 0 0 78 6 65
2019 CR-04 65 16 14 3 3 0 0 81 5 35
2019 CR-05 58 21 16 0 5 0 0 79 5 20

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 39 35 4 7 15 0 0 74 22 25
2024 CR-04 29 49 6 5 11 0 0 78 16 15
2022 CR 23 54 16 3 3 0 0 78 6 35
2022 CR-04 27 59 9 0 5 0 0 86 5 20
2022 CR-05 19 53 19 9 0 0 0 72 9 10
2020 CR 32 32 21 6 9 0 0 64 15 45
2020 CR-04 31 42 15 12 0 0 0 73 12 25
2019 CR 35 31 8 12 12 0 2 67 25 65
2019 CR-04 41 30 8 8 11 0 3 72 19 35
2019 CR-05 21 47 5 21 5 0 0 68 26 20

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 23 6 11 9 0 0 74 20 25
2024 CR-04 42 37 10 12 0 0 0 78 12 15
2022 CR 39 45 10 0 3 0 3 86 3 35
2022 CR-04 37 47 7 0 5 0 4 88 5 20
2022 CR-05 47 35 18 0 0 0 0 82 0 10
2020 CR 47 26 15 9 4 0 0 72 13 45
2020 CR-04 58 27 8 4 4 0 0 85 8 25
2019 CR 38 20 16 14 11 0 2 59 25 65
2019 CR-04 47 22 14 8 6 0 3 71 14 35
2019 CR-05 21 21 21 16 21 0 0 42 37 20

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 53 22 3 11 11 0 0 75 22 25
2024 CR-04 45 27 0 17 11 0 0 72 28 15
2022 CR 48 34 10 0 9 0 0 81 9 35
2022 CR-04 56 23 11 0 9 0 0 80 9 20
2022 CR-05 38 44 9 0 9 0 0 82 9 10
2020 CR 45 34 11 6 4 0 0 79 11 45
2020 CR-04 50 38 4 4 4 0 0 88 8 25
2019 CR 40 23 20 9 8 0 0 63 17 65
2019 CR-04 43 24 16 8 8 0 0 68 16 35
2019 CR-05 37 16 26 11 11 0 0 53 21 20

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 47 31 7 7 7 0 0 78 15 25
2024 CR-04 40 37 11 6 5 0 0 77 11 15
2022 CR 52 33 6 3 6 0 0 85 9 35
2022 CR-04 54 36 0 5 5 0 0 90 10 20
2022 CR-05 55 18 18 0 9 0 0 73 9 10
2020 CR 51 30 13 4 2 0 0 81 6 45
2020 CR-04 62 27 12 0 0 0 0 88 0 25
2019 CR 52 23 9 6 9 0 0 75 15 65
2019 CR-04 65 14 8 8 5 0 0 78 14 35
2019 CR-05 32 37 11 5 16 0 0 68 21 20

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 46 46 5 0 4 0 0 91 4 25
2024 CR-04 39 54 7 0 0 0 0 93 0 15
2022 CR 62 23 9 0 3 0 3 88 3 35
2022 CR-04 59 26 14 0 0 0 0 86 0 20
2022 CR-05 62 20 0 0 9 0 9 90 10 10
2020 CR 57 32 6 2 2 0 0 89 4 45
2020 CR-04 58 27 8 4 4 0 0 85 8 25
2019 CR 53 31 9 2 3 0 2 86 5 65
2019 CR-04 58 25 11 0 3 0 3 86 3 35
2019 CR-05 53 32 5 5 5 0 0 84 11 20

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 4 17 33 23 11 0 11 39 24 25
2024 CR-04 0 6 46 25 11 0 11 42 6 15
2022 CR 6 24 25 19 20 3 3 42 32 35
2022 CR-04 0 23 26 24 26 0 0 50 23 20
2022 CR-05 18 27 26 0 10 9 9 13 55 10
2020 CR 13 23 13 34 17 0 0 51 36 45
2020 CR-04 12 23 12 35 19 0 0 54 35 25
2019 CR 19 11 31 17 13 3 6 33 33 65
2019 CR-04 16 8 35 16 14 5 5 33 27 35
2019 CR-05 21 16 37 16 5 0 5 22 39 20

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 12 16 23 17 17 0 15 39 33 25
2024 CR-04 6 17 30 20 16 0 11 41 26 15
2022 CR 6 20 18 15 28 3 9 49 30 30
2022 CR-04 5 28 14 11 42 0 0 53 33 20
2022 CR-05 9 9 29 10 8 9 26 28 28 10
2020 CR 11 15 34 23 13 2 2 38 27 45
2020 CR-04 4 12 38 31 12 4 0 44 16 25
2019 CR 17 25 26 14 9 2 8 25 46 65
2019 CR-04 22 22 32 8 8 0 8 18 47 35
2019 CR-05 11 37 21 21 5 0 5 28 50 20

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 8 6 21 19 35 0 11 61 16 25
2024 CR-04 6 10 26 21 33 0 5 56 17 15
2022 CR 9 6 15 24 32 3 12 65 18 35
2022 CR-04 5 9 23 23 29 0 10 58 16 20
2022 CR-05 18 0 0 28 28 9 17 75 25 10
2020 CR 7 11 15 37 26 4 0 66 18 45
2020 CR-04 8 12 8 46 23 4 0 72 20 25
2019 CR 5 13 27 28 19 0 9 52 19 65
2019 CR-04 0 16 24 30 19 0 11 55 18 35
2019 CR-05 17 11 39 11 17 0 6 29 29 20

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 4 8 28 15 30 3 11 53 14 25
2024 CR-04 0 0 35 23 32 5 5 61 0 15
2022 CR 9 3 21 15 35 3 14 60 15 35
2022 CR-04 5 0 33 14 39 0 9 58 5 20
2022 CR-05 18 9 0 19 18 9 27 58 42 10
2020 CR 6 6 23 28 30 6 0 61 14 45
2020 CR-04 4 0 23 27 38 8 0 71 4 25
2019 CR 8 9 19 31 22 0 11 60 19 65
2019 CR-04 6 6 17 39 22 0 11 69 13 35
2019 CR-05 16 16 26 21 16 0 5 39 33 20

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 8 0 29 24 17 0 22 53 10 25
2024 CR-04 6 0 28 34 10 0 23 57 7 15
2022 CR 9 9 24 8 24 6 21 43 24 35
2022 CR-04 9 14 21 13 28 0 15 48 27 20
2022 CR-05 9 0 19 0 18 18 35 39 20 10
2020 CR 6 9 30 26 26 4 0 53 16 45
2020 CR-04 4 4 35 27 27 4 0 56 8 25
2019 CR 11 20 13 23 14 8 11 46 38 65
2019 CR-04 8 22 6 28 17 8 11 55 38 35
2019 CR-05 21 26 16 21 5 5 5 29 53 20

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 19 10 19 19 14 5 14 41 36 25
2024 CR-04 11 12 23 27 10 7 10 45 28 15
2022 CR 9 18 14 15 26 6 11 50 32 35
2022 CR-04 9 20 13 19 35 0 4 56 30 20
2022 CR-05 9 17 19 10 0 18 27 19 47 10
2020 CR 6 13 23 32 19 4 2 55 20 45
2020 CR-04 4 12 19 38 23 0 4 64 16 25
2019 CR 12 22 22 20 15 2 8 39 37 65
2019 CR-04 11 16 30 19 19 0 5 40 29 35
2019 CR-05 21 32 11 21 11 0 5 33 56 20

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 4 3 31 24 27 0 11 57 8 25
2024 CR-04 0 0 41 18 36 0 5 57 0 15
2022 CR 3 3 24 32 24 3 10 65 7 35
2022 CR-04 0 0 24 33 35 0 8 74 0 20
2022 CR-05 9 8 28 21 8 9 17 39 24 10
2020 CR 2 7 24 41 20 4 2 65 9 45
2020 CR-04 0 4 28 32 28 4 4 65 4 25
2019 CR 5 12 32 22 17 2 11 44 19 65
2019 CR-04 3 8 35 22 22 3 8 48 12 35
2019 CR-05 11 21 37 21 5 0 5 28 33 20
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 27 22 11 10 3 15 12 67 17 25
2024 CR-04 13 23 12 11 5 18 18 57 24 15
2022 CR 34 18 18 3 9 12 6 63 15 35
2022 CR-04 37 24 15 5 9 10 0 67 16 20
2022 CR-05 21 8 26 0 9 17 19 45 14 10
2020 CR 32 21 17 9 6 11 4 63 18 45
2020 CR-04 38 19 15 8 8 8 4 65 17 25
2019 CR 43 17 17 9 5 6 3 66 15 65
2019 CR-04 54 14 11 5 5 5 5 76 12 35
2019 CR-05 21 26 26 11 5 11 0 53 18 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 67 7 12 6 7 0 0 74 13 25
2024 CR-04 64 12 19 5 0 0 0 76 5 15
2022 CR 60 11 10 0 12 3 3 76 13 35
2022 CR-04 60 14 12 0 14 0 0 74 14 20
2022 CR-05 55 8 9 0 9 9 10 78 11 10
2020 CR 51 26 13 4 4 2 0 78 9 45
2020 CR-04 58 19 15 4 4 0 0 77 8 25
2019 CR 51 22 17 3 6 0 2 73 9 65
2019 CR-04 59 16 8 5 8 0 3 78 14 35
2019 CR-05 37 37 26 0 0 0 0 74 0 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 53 33 3 6 4 0 0 87 10 25
2024 CR-04 50 45 5 0 0 0 0 95 0 15
2022 CR 69 12 3 4 9 3 0 84 13 35
2022 CR-04 70 14 0 7 9 0 0 84 16 20
2022 CR-05 63 10 9 0 9 9 0 80 10 10
2020 CR 53 29 7 4 4 2 0 84 9 45
2020 CR-04 68 20 4 4 4 0 0 88 8 25
2019 CR 52 28 14 3 2 0 2 81 5 65
2019 CR-04 59 24 8 3 3 0 3 86 6 35
2019 CR-05 39 39 22 0 0 0 0 78 0 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 51 29 12 0 8 0 0 81 8 25
2024 CR-04 47 29 18 0 6 0 0 76 6 15
2022 CR 38 41 7 3 9 3 0 80 12 35
2022 CR-04 40 40 11 0 9 0 0 80 9 20
2022 CR-05 38 34 0 10 9 9 0 79 21 10
2020 CR 45 30 11 6 4 4 0 78 11 45
2020 CR-04 58 19 8 8 4 4 0 80 12 25
2019 CR 46 22 18 6 5 2 2 70 11 65
2019 CR-04 57 16 8 8 5 3 3 77 14 35
2019 CR-05 26 37 32 5 0 0 0 63 5 20

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 40 19 8 10 4 8 12 73 18 25
2024 CR-04 45 5 9 16 6 6 12 62 27 15
2022 CR 34 22 14 7 9 9 6 65 19 35
2022 CR-04 35 9 22 12 9 4 9 51 24 20
2022 CR-05 35 38 0 0 9 18 0 89 11 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 25 2 13 4 12 7 77 21 25
2024 CR-04 40 16 0 21 6 13 5 68 32 15
2022 CR 30 22 11 4 9 17 6 68 17 35
2022 CR-04 30 14 18 7 9 13 9 56 21 20
2022 CR-05 35 28 0 0 9 28 0 87 13 10
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 34 11 15 0 7 0 32 67 11 25
2024 CR-04 28 17 4 0 5 0 45 83 10 15
2022 CR 23 33 20 3 6 3 12 66 10 35
2022 CR-04 25 34 18 5 4 0 14 69 11 20
2022 CR-05 10 35 28 0 9 9 9 55 11 10
2020 CR 43 19 15 4 6 6 6 71 12 45
2020 CR-04 46 19 8 8 8 0 12 74 17 25
2019 CR 42 20 17 9 3 0 9 68 14 65
2019 CR-04 51 19 8 8 3 0 11 79 12 35
2019 CR-05 32 21 26 11 5 0 5 56 17 20

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 49 33 8 3 7 0 0 82 10 25
2024 CR-04 45 40 5 4 5 0 0 85 10 15
2022 CR 50 35 3 3 6 3 0 88 9 35
2022 CR-04 51 40 0 4 5 0 0 91 9 20
2022 CR-05 56 17 9 0 9 9 0 80 10 10
2020 CR 45 28 17 4 2 2 2 76 7 45
2020 CR-04 50 27 15 4 0 0 4 80 4 25
2019 CR 45 22 20 3 9 0 2 67 13 65
2019 CR-04 51 19 14 5 8 0 3 72 14 35
2019 CR-05 32 32 26 0 11 0 0 63 11 20

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 64 15 15 3 4 0 0 78 7 25
2024 CR-04 62 17 16 4 0 0 0 80 4 15
2022 CR 69 14 3 0 9 3 3 88 9 35
2022 CR-04 69 18 4 0 9 0 0 87 9 20
2022 CR-05 64 9 0 0 9 9 9 89 11 10
2020 CR 54 24 11 2 2 4 2 84 5 45
2020 CR-04 58 23 12 4 0 4 0 84 4 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 42 43 3 0 7 5 0 89 7 25
2024 CR-04 29 55 5 0 4 7 0 90 5 15
2022 CR 57 31 6 0 3 3 0 91 3 35
2022 CR-04 50 35 10 0 5 0 0 85 5 20
2022 CR-05 63 28 0 0 0 9 0 100 0 10
2020 CR 51 30 6 4 2 6 0 86 7 45
2020 CR-04 54 31 8 0 0 8 0 92 0 25
2019 CR 48 25 9 6 9 0 2 75 16 65
2019 CR-04 51 24 3 8 11 0 3 78 19 35
2019 CR-05 39 28 17 6 11 0 0 67 17 20

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 22 4 0 3 0 0 93 3 25
2024 CR-04 68 28 0 0 4 0 0 96 4 15
2022 CR 57 26 3 0 6 6 3 90 6 35
2022 CR-04 62 24 5 0 5 0 4 90 5 20
2022 CR-05 55 19 0 0 9 17 0 89 11 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 67 19 8 0 7 0 0 85 7 25
2024 CR-04 61 22 12 0 4 0 0 83 4 15
2022 CR 65 20 6 0 6 3 0 88 6 35
2022 CR-04 69 22 0 0 9 0 0 91 9 20
2022 CR-05 54 19 18 0 0 9 0 80 0 10
2020 CR 61 26 9 0 2 2 0 89 2 45
2020 CR-04 72 24 4 0 0 0 0 96 0 25
2019 CR 57 17 11 6 8 0 2 75 14 65
2019 CR-04 59 22 5 5 5 0 3 83 11 35
2019 CR-05 53 16 11 11 11 0 0 68 21 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 100 0 0 0 0 0 0 100 0 25
2024 CR-04 100 0 0 0 0 0 0 100 0 15
2022 CR 87 10 0 0 0 3 0 100 0 35
2022 CR-04 89 11 0 0 0 0 0 100 0 20
2022 CR-05 82 9 0 0 0 9 0 100 0 10
2019 CR 75 14 6 0 2 0 3 92 2 65
2019 CR-04 78 5 8 0 3 0 5 89 3 35
2019 CR-05 67 28 6 0 0 0 0 94 0 20
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 54 16 15 0 11 3 0 73 12 25
2024 CR-04 48 25 16 0 11 0 0 73 11 15
2022 CR 40 36 0 3 6 9 6 90 10 35
2022 CR-04 47 39 0 5 4 0 5 90 10 20
2022 CR-05 18 37 0 0 9 26 10 86 14 10
2020 CR 53 21 17 0 2 4 2 80 2 45
2020 CR-04 69 15 12 0 0 0 4 88 0 25
2019 CR 49 14 22 6 6 3 0 65 13 65
2019 CR-04 65 5 19 5 3 3 0 72 8 35
2019 CR-05 21 32 21 11 11 5 0 56 22 20

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 54 12 7 8 19 0 0 66 27 25
2024 CR-04 48 18 4 12 18 0 0 66 30 15
2022 CR 37 40 3 3 8 3 6 84 12 35
2022 CR-04 46 40 0 5 4 0 5 90 10 20
2022 CR-05 11 44 9 0 17 9 10 68 21 10
2020 CR 53 17 17 6 2 2 2 73 9 45
2020 CR-04 65 15 12 4 0 0 4 84 4 25
2019 CR 42 20 17 6 12 3 0 63 19 65
2019 CR-04 59 14 14 3 8 3 0 75 11 35
2019 CR-05 5 42 16 16 16 5 0 50 33 20

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 32 34 3 8 23 0 0 66 31 25
2024 CR-04 36 30 4 6 24 0 0 66 30 15
2022 CR 35 30 12 0 11 9 3 74 13 35
2022 CR-04 51 22 14 0 9 5 0 76 10 20
2022 CR-05 11 36 9 0 17 17 10 64 23 10
2020 CR 47 26 11 9 2 4 2 77 11 45
2020 CR-04 62 15 8 8 0 4 4 83 8 25
2019 CR 34 23 23 5 11 5 0 60 16 65
2019 CR-04 49 19 16 3 8 5 0 71 11 35
2019 CR-05 5 37 37 5 11 5 0 44 17 20

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 33 33 0 16 18 0 0 66 34 25
2024 CR-04 31 28 0 24 17 0 0 59 41 15
2022 CR 33 41 3 3 11 6 3 81 16 35
2022 CR-04 41 40 0 5 9 5 0 85 15 20
2022 CR-05 8 47 9 0 17 9 10 68 21 10
2020 CR 49 23 13 4 6 2 2 76 11 45
2020 CR-04 62 15 8 8 4 0 4 80 12 25
2019 CR 34 25 14 11 15 2 0 59 27 65
2019 CR-04 49 19 8 5 16 3 0 69 22 35
2019 CR-05 0 47 21 16 16 0 0 47 32 20

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 11 7 4 7 0 0 82 11 25
2024 CR-04 59 17 11 6 7 0 0 76 13 15
2022 CR 57 15 12 6 0 10 0 80 7 35
2022 CR-04 62 20 8 5 0 5 0 86 5 20
2022 CR-05 55 8 20 9 0 8 0 69 10 10
2020 CR 64 19 11 2 2 0 2 85 4 45
2020 CR-04 69 19 4 4 4 0 0 88 8 25
2019 CR 63 26 8 2 0 2 0 91 2 65
2019 CR-04 65 27 5 0 0 3 0 94 0 35
2019 CR-05 63 16 16 5 0 0 0 79 5 20
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 31 42 5 4 11 7 0 79 16 25
2024 CR-04 27 43 7 6 11 6 0 74 18 15
2022 CR 33 40 13 3 3 8 0 79 7 35
2022 CR-04 43 33 15 5 0 4 0 79 5 20
2022 CR-05 17 47 10 0 9 17 0 77 11 10
2020 CR 46 30 15 2 4 2 0 78 7 45
2020 CR-04 62 19 15 0 4 0 0 81 4 25
2019 CR 40 25 18 6 9 2 0 66 16 65
2019 CR-04 51 22 5 8 11 3 0 75 19 35
2019 CR-05 16 37 37 5 5 0 0 53 11 20

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 12 58 7 11 11 0 0 70 22 25
2024 CR-04 11 59 11 13 6 0 0 70 19 15
2022 CR 23 51 12 0 11 3 0 76 12 35
2022 CR-04 28 55 9 0 9 0 0 82 9 20
2022 CR-05 17 38 19 0 17 9 0 60 19 10
2020 CR 36 30 9 9 9 9 0 72 19 45
2020 CR-04 50 27 4 12 0 8 0 83 13 25
2019 CR 27 26 19 16 10 2 0 54 26 60
2019 CR-04 33 25 11 14 14 3 0 60 29 35
2019 CR-05 6 41 29 18 6 0 0 47 24 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 38 33 11 4 6 4 4 77 11 25
2024 CR-04 32 34 17 0 5 6 6 74 6 15
2022 CR 37 26 19 6 3 9 0 69 10 35
2022 CR-04 52 8 20 10 0 10 0 66 11 20
2022 CR-05 0 64 18 0 9 9 0 70 10 10
2020 CR 40 28 11 4 9 6 2 74 14 45
2020 CR-04 46 27 8 4 8 4 4 79 13 25
2019 CR 45 17 17 6 6 8 0 68 14 65
2019 CR-04 57 14 5 3 11 11 0 79 15 35
2019 CR-05 28 28 22 17 0 6 0 59 18 20

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 39 39 8 10 4 0 0 78 13 25
2024 CR-04 39 43 6 6 6 0 0 83 11 15
2022 CR 46 23 13 3 6 6 3 76 10 35
2022 CR-04 61 9 21 5 4 0 0 70 9 20
2022 CR-05 25 39 0 0 9 17 10 87 13 10
2020 CR 47 34 9 4 4 2 0 83 9 45
2020 CR-04 62 23 8 4 4 0 0 85 8 25
2019 CR 46 15 23 8 5 3 0 63 13 65
2019 CR-04 62 11 8 8 5 5 0 77 14 35
2019 CR-05 16 32 42 5 5 0 0 47 11 20

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 31 18 7 7 18 15 3 61 30 25
2024 CR-04 22 22 0 10 21 18 5 59 41 15
2022 CR 18 24 21 0 6 19 12 60 9 35
2022 CR-04 24 23 29 0 5 5 14 58 6 20
2022 CR-05 8 28 9 0 9 36 10 67 17 10
2020 CR 34 23 13 11 6 9 4 66 20 45
2020 CR-04 38 31 12 8 8 0 4 72 16 25
2019 CR 38 13 25 6 14 3 2 52 21 65
2019 CR-04 49 14 22 3 8 5 0 66 11 35
2019 CR-05 16 16 21 16 26 0 5 33 44 20

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 49 17 15 3 15 0 0 67 18 25
2024 CR-04 45 22 16 0 17 0 0 67 17 15
2022 CR 46 30 7 6 6 6 0 80 13 35
2022 CR-04 60 15 11 10 4 0 0 75 14 20
2022 CR-05 25 49 0 0 9 17 0 89 11 10
2020 CR 43 28 9 4 11 6 0 75 16 45
2020 CR-04 50 27 4 4 12 4 0 80 16 25
2019 CR 38 19 20 6 13 3 2 59 20 65
2019 CR-04 54 11 16 3 11 5 0 69 14 35
2019 CR-05 6 44 28 6 17 0 0 50 22 20

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 49 19 9 4 11 0 8 53 47 25
2024 CR-04 46 17 15 6 11 0 5 49 51 15
2022 CR 61 19 3 3 6 3 6 35
2022 CR-04 61 20 4 4 10 0 0 20
2022 CR-05 56 18 0 0 0 9 17 10
2020 CR 60 19 15 2 2 2 0 45
2020 CR-04 62 19 15 4 0 0 0 25
2019 CR 60 17 5 3 3 3 9 65
2019 CR-04 65 14 3 3 3 3 11 35
2019 CR-05 42 26 11 5 5 5 5 20

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 48 18 4 0 12 0 19 59 41 25
2024 CR-04 43 17 6 0 18 0 16 52 48 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 71 7 0 0 11 3 8 79 21 25
2024 CR-04 67 11 0 0 11 5 5 75 25 15
2022 CR 73 7 0 6 6 3 5 35
2022 CR-04 71 11 0 10 4 0 4 20
2022 CR-05 74 0 0 0 9 9 8 10
2020 CR 77 11 2 2 2 4 2 45
2020 CR-04 92 0 0 4 0 0 4 25
2019 CR 63 12 5 2 3 8 8 65
2019 CR-04 70 8 3 3 3 5 8 35
2019 CR-05 47 21 5 0 5 11 11 20

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 65 12 0 0 8 0 16 77 23 25
2024 CR-04 65 12 0 0 6 0 17 79 21 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 52 15 7 0 8 0 19 64 36 25
2024 CR-04 44 17 10 0 6 0 23 57 43 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 27 27 9 7 26 0 3 56 35 25
2024 CR-04 16 30 15 11 22 0 5 50 35 15
2022 CR 12 41 12 9 12 11 3 61 25 35
2022 CR-04 9 38 20 10 10 13 0 55 23 20
2022 CR-05 18 37 0 9 17 9 10 68 32 10
2020 CR 36 30 17 4 11 2 0 67 15 45
2020 CR-04 38 38 15 4 4 0 0 77 8 25
2019 CR 31 18 18 12 15 3 2 52 29 65
2019 CR-04 38 19 14 14 11 3 3 60 26 35
2019 CR-05 16 21 32 16 16 0 0 37 32 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 31 6 12 11 4 0 69 24 25
2024 CR-04 29 33 10 11 11 6 0 66 24 15
2022 CR 18 71 0 3 6 3 0 91 9 35
2022 CR-04 24 67 0 5 4 0 0 91 9 20
2022 CR-05 8 73 0 0 9 9 0 90 10 10
2020 CR 32 34 13 9 2 6 4 74 12 45
2020 CR-04 42 27 15 8 0 4 4 75 8 25
2019 CR 38 18 25 8 8 3 0 59 16 65
2019 CR-04 54 11 16 5 8 5 0 69 14 35
2019 CR-05 16 26 47 5 5 0 0 42 11 20

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 54 22 13 0 11 0 0 76 11 25
2024 CR-04 46 22 21 0 11 0 0 68 11 15
2022 CR 54 22 7 6 6 6 0 80 13 35
2022 CR-04 57 18 11 10 4 0 0 75 14 20
2022 CR-05 55 19 0 0 9 17 0 89 11 10
2020 CR 51 34 9 2 2 2 0 87 4 45
2020 CR-04 58 31 12 0 0 0 0 88 0 25
2019 CR 49 21 17 6 3 3 0 72 10 65
2019 CR-04 64 17 6 6 3 6 0 85 9 35
2019 CR-05 22 33 39 0 6 0 0 56 6 20

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 52 15 10 4 8 12 0 76 13 25
2024 CR-04 44 16 15 6 6 13 0 69 14 15
2022 CR 50 23 3 10 6 9 0 80 17 35
2022 CR-04 56 14 4 12 9 4 0 74 22 20
2022 CR-05 45 29 0 8 0 19 0 90 10 10
2020 CR 51 30 6 2 4 6 0 86 7 45
2020 CR-04 62 27 8 4 0 0 0 88 4 25
2019 CR 52 19 22 2 3 2 2 73 5 65
2019 CR-04 61 22 11 0 3 3 0 86 3 35
2019 CR-05 37 21 37 0 5 0 0 58 5 20

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 39 15 10 7 7 18 4 70 17 25
2024 CR-04 22 24 15 11 6 22 0 59 22 15
2022 CR 48 6 16 3 3 24 0 70 8 30
2022 CR-04 40 5 27 0 5 24 0 58 7 20
2022 CR-05 56 8 0 9 0 27 0 87 13 10
2020 CR 51 34 4 2 2 6 0 91 5 45
2020 CR-04 62 31 4 4 0 0 0 92 4 25

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 48 20 7 14 4 4 4 73 19 25
2024 CR-04 38 25 4 21 6 6 0 67 29 15
2022 CR 52 18 6 6 3 9 6 83 11 35
2022 CR-04 56 12 9 5 0 9 9 83 6 20
2022 CR-05 53 20 0 9 9 9 0 80 20 10
2020 CR 53 17 6 11 2 9 2 79 14 45
2020 CR-04 62 12 8 12 0 8 0 79 13 25

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 4 3 8 0 40 3 42 73 13 25
2024 CR-04 6 5 7 0 44 5 33 71 17 15
2022 CR 0 0 19 5 37 8 30 69 0 35
2022 CR-04 0 0 31 9 34 4 23 58 0 20
2022 CR-05 0 0 0 0 48 18 34 100 0 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 16 11 11 0 8 30 24 60 16 25
2024 CR-04 17 5 17 0 12 29 20 44 23 15
2022 CR 8 17 13 0 0 52 10 64 0 30
2022 CR-04 8 16 22 0 0 49 4 53 0 20
2022 CR-05 8 20 0 0 0 64 9 100 0 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 18 8 3 11 0 0 77 15 25
2024 CR-04 54 29 6 0 11 0 0 83 11 15
2022 CR 60 18 4 9 6 3 0 81 15 35
2022 CR-04 65 14 7 10 4 0 0 79 14 20
2022 CR-05 46 28 0 8 9 9 0 81 19 10
2020 CR 65 22 7 2 2 2 0 89 4 45
2020 CR-04 69 23 8 0 0 0 0 92 0 25
2019 CR 56 19 14 6 5 0 0 75 11 65
2019 CR-04 67 17 3 8 6 0 0 83 14 35
2019 CR-05 37 32 26 0 5 0 0 68 5 20

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 53 7 7 18 15 0 0 60 33 25
2024 CR-04 49 11 11 17 11 0 0 60 29 15
2022 CR 64 16 6 3 9 3 0 82 12 35
2022 CR-04 70 15 5 0 9 0 0 86 9 20
2022 CR-05 46 19 9 8 9 9 0 71 19 10
2020 CR 51 21 15 6 4 2 0 74 11 45
2020 CR-04 58 19 19 0 4 0 0 77 4 25
2019 CR 53 16 11 6 14 0 0 69 20 65
2019 CR-04 64 11 6 3 17 0 0 75 19 35
2019 CR-05 37 26 21 11 5 0 0 63 16 20

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 50 13 14 5 18 0 0 63 23 25
2024 CR-04 51 11 15 7 17 0 0 61 24 15
2022 CR 58 22 3 3 11 3 0 82 15 35
2022 CR-04 61 20 4 5 9 0 0 82 14 20
2022 CR-05 46 28 0 0 17 9 0 81 19 10
2020 CR 55 26 11 2 4 2 0 83 7 45
2020 CR-04 69 15 12 0 4 0 0 85 4 25
2019 CR 52 19 9 11 9 0 0 70 20 65
2019 CR-04 61 14 3 11 11 0 0 75 22 35
2019 CR-05 37 32 26 0 5 0 0 68 5 20
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 46 15 9 7 19 4 0 63 27 25
2024 CR-04 38 23 15 0 24 0 0 61 24 15
2022 CR 49 22 9 6 12 3 0 73 18 35
2022 CR-04 46 31 9 0 14 0 0 77 14 20
2022 CR-05 46 10 9 17 9 9 0 62 28 10
2020 CR 48 17 13 11 7 4 0 68 18 45
2020 CR-04 54 19 8 12 4 4 0 76 16 25
2019 CR 39 20 16 6 14 3 2 62 21 65
2019 CR-04 44 22 11 6 14 3 0 69 20 35
2019 CR-05 26 21 26 11 5 5 5 53 18 20

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 CR 40 24 36 25
2024 CR-04 57 17 26 15
2022 CR 53 23 24 35
2022 CR-04 68 23 9 20
2022 CR-05 18 26 56 10
2020 CR 17 40 43 45
2020 CR-04 19 46 35 25
2019 CR 34 32 34 65
2019 CR-04 27 32 41 35
2019 CR-05 37 26 37 20

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2022 CR 16 56 27 0 0 0 15
2022 CR-04 13 60 27 0 0 0 15
2019 CR 5 18 55 5 14 5 20
2019 CR-04 0 20 50 10 20 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 11 89 65

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 24 7 14 8 11 23 13 48 30 25
2022 CR 21 10 9 0 6 36 18 68 12 35
2022 CR-04 28 7 14 0 4 22 25 65 8 20
2020 CR 30 13 21 4 4 15 13 59 12 45
2020 CR-04 38 12 19 0 4 12 15 68 5 25
2019 CR 35 8 26 3 3 15 9 57 8 65
2019 CR-04 43 5 16 3 0 22 11 72 4 35
2019 CR-05 21 11 47 5 5 5 5 35 12 20

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 18 11 4 7 24 0 71 15 25
2022 CR 35 26 6 3 6 14 9 81 11 35
2022 CR-04 41 26 9 5 4 9 6 79 11 20
2020 CR 47 23 11 4 4 9 2 79 10 45
2020 CR-04 54 23 12 0 4 4 4 83 4 25
2019 CR 52 12 22 5 2 5 3 70 7 65
2019 CR-04 65 5 16 3 0 5 5 79 3 35
2019 CR-05 37 21 32 5 5 0 0 58 11 20
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 24 7 16 0 8 38 8 57 14 25
2022 CR 20 7 12 0 6 44 12 61 13 35
2022 CR-04 28 11 19 0 4 23 14 64 7 20
2020 CR 32 19 21 0 4 19 4 67 6 45
2020 CR-04 42 23 12 0 4 15 4 81 5 25
2019 CR 35 5 28 2 2 22 8 57 4 65
2019 CR-04 43 3 16 0 0 27 11 74 0 35
2019 CR-05 21 5 47 5 5 16 0 31 13 20

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 28 22 7 4 8 27 4 73 17 25
2022 CR 38 21 12 3 6 18 3 74 11 35
2022 CR-04 41 21 19 5 4 10 0 69 10 20
2020 CR 47 32 6 2 4 9 0 86 7 45
2020 CR-04 54 31 8 0 4 4 0 88 4 25
2019 CR 55 8 18 3 2 11 3 73 5 65
2019 CR-04 68 3 8 3 0 14 5 87 3 35
2019 CR-05 37 16 32 5 5 5 0 56 11 20
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 42 22 7 17 8 0 4 43 57 25
2024 CR-04 39 5 12 27 12 0 6 41 59 15
2022 CR 31 30 18 3 6 3 9 35
2022 CR-04 35 30 10 5 10 0 10 20
2022 CR-05 27 20 34 0 0 9 10 10
2020 CR 32 28 26 6 4 2 2 45
2020 CR-04 42 27 19 4 4 0 4 25
2019 CR 34 22 18 9 12 2 3 65
2019 CR-04 38 22 24 5 8 0 3 35
2019 CR-05 26 21 5 16 26 5 0 20

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 27 25 36 3 4 0 3 28 72 25
2024 CR-04 21 25 48 0 0 0 5 23 77 15
2022 CR 35 29 9 12 3 3 8 35
2022 CR-04 40 32 4 20 0 0 4 20
2022 CR-05 19 27 18 0 9 9 18 10
2020 CR 43 26 17 4 6 2 2 45
2020 CR-04 46 27 12 4 8 0 4 25
2019 CR 37 23 23 6 6 2 3 65
2019 CR-04 41 24 24 8 0 0 3 35
2019 CR-05 16 21 32 5 21 5 0 20

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 52 27 10 4 4 0 3 54 46 25
2024 CR-04 47 30 12 6 0 0 5 50 50 15
2022 CR 49 16 14 6 6 3 6 35
2022 CR-04 58 13 18 5 5 0 0 20
2022 CR-05 37 9 9 9 9 9 18 10
2020 CR 49 26 13 2 9 2 0 45
2020 CR-04 54 27 8 0 12 0 0 25
2019 CR 38 30 16 5 6 2 5 65
2019 CR-04 42 39 8 8 0 0 3 35
2019 CR-05 16 16 37 0 21 5 5 20

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 33 22 22 12 8 0 3 34 66 25
2024 CR-04 39 10 22 19 6 0 5 41 59 15
2022 CR 35 19 12 6 12 6 9 30
2022 CR-04 51 19 5 10 5 5 4 20
2022 CR-05 10 8 27 0 26 9 19 10
2020 CR 41 28 13 9 4 4 0 45
2020 CR-04 52 32 4 4 4 4 0 25
2019 CR 31 28 17 9 9 2 3 65
2019 CR-04 38 30 16 11 3 0 3 35
2019 CR-05 5 26 26 11 26 5 0 20

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 74 11 0 0 4 0 11 83 17 25
2024 CR-04 71 17 0 0 0 0 12 81 19 15
2022 CR 59 11 6 3 3 3 14 35
2022 CR-04 63 13 10 5 0 0 8 20
2022 CR-05 46 9 0 0 9 9 27 10
2020 CR 55 19 9 2 4 2 9 45
2020 CR-04 62 15 12 4 0 0 8 25
2019 CR 78 3 6 0 2 2 9 65
2019 CR-04 86 3 3 0 0 0 8 35
2019 CR-05 58 5 16 0 5 5 11 20

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 20 7 9 15 0 3 47 53 25
2024 CR-04 39 19 11 15 12 0 5 41 59 15
2022 CR 43 32 4 3 9 3 6 35
2022 CR-04 50 29 7 4 10 0 0 20
2022 CR-05 36 29 0 0 9 9 18 10
2020 CR 43 23 13 13 4 2 2 45
2020 CR-04 54 23 15 4 4 0 0 25
2019 CR 57 22 5 2 9 2 5 65
2019 CR-04 68 16 5 0 8 0 3 35
2019 CR-05 26 42 0 5 16 5 5 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 47 20 10 3 12 0 8 51 49 25
2024 CR-04 49 18 11 4 6 0 12 56 44 15
2022 CR 40 27 12 0 6 3 12 35
2022 CR-04 53 22 20 0 5 0 0 20
2022 CR-05 19 27 0 0 9 9 36 10
2020 CR 49 28 15 2 4 2 0 45
2020 CR-04 54 35 8 4 0 0 0 25
2019 CR 45 25 11 5 8 3 5 65
2019 CR-04 54 24 8 0 8 3 3 35
2019 CR-05 16 32 16 16 11 5 5 20

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 31 38 9 6 8 0 7 33 67 25
2024 CR-04 32 42 11 4 0 0 11 36 64 15
2022 CR 23 36 24 3 3 3 9 35
2022 CR-04 32 35 28 5 0 0 0 20
2022 CR-05 8 28 18 0 9 9 27 10
2020 CR 43 28 19 2 6 2 0 45
2020 CR-04 50 35 8 0 8 0 0 25
2019 CR 34 25 17 11 9 2 3 65
2019 CR-04 43 27 14 5 8 0 3 35
2019 CR-05 5 26 26 26 11 5 0 20

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 44 23 11 11 4 0 7 48 52 25
2024 CR-04 45 23 17 4 0 0 11 50 50 15
2022 CR 33 34 9 3 9 3 9 35
2022 CR-04 40 31 14 5 10 0 0 20
2022 CR-05 11 45 0 0 9 9 27 10
2020 CR 40 28 21 4 4 2 0 45
2020 CR-04 46 35 12 4 4 0 0 25
2019 CR 36 22 16 13 9 2 3 65
2019 CR-04 41 22 19 5 11 0 3 35
2019 CR-05 22 22 17 22 11 6 0 20

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 52 23 14 3 8 0 0 52 48 25
2024 CR-04 55 19 21 5 0 0 0 55 45 15
2022 CR 44 32 9 0 6 3 6 30
2022 CR-04 43 42 10 0 5 0 0 20
2022 CR-05 37 19 9 0 9 9 17 10
2020 CR 47 32 9 9 2 2 0 45
2020 CR-04 65 23 8 4 0 0 0 25
2019 CR 49 15 8 9 14 2 3 65
2019 CR-04 57 19 5 0 14 0 5 35
2019 CR-05 32 16 11 21 16 5 0 20

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 54 8 11 12 15 0 0 54 46 25
2024 CR-04 55 6 4 18 16 0 0 55 45 15
2022 CR 44 33 11 0 6 3 3 35
2022 CR-04 52 26 17 0 5 0 0 20
2022 CR-05 37 37 0 0 9 9 8 10
2020 CR 51 19 13 9 6 2 0 45
2020 CR-04 58 19 15 4 4 0 0 25

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 45 16 23 4 9 0 4 46 54 25
2024 CR-04 56 6 32 6 0 0 0 56 44 15
2022 CR 35 29 6 9 9 3 9 35
2022 CR-04 56 20 5 15 4 0 0 20
2022 CR-05 0 37 9 0 18 9 27 10
2020 CR 47 23 17 4 6 2 0 45
2020 CR-04 58 23 12 4 4 0 0 25
2019 CR 40 30 13 3 6 2 6 65
2019 CR-04 44 33 8 3 6 0 6 35
2019 CR-05 26 32 21 5 11 5 0 20

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 55 15 15 3 4 0 7 60 40 25
2024 CR-04 61 24 4 0 6 0 5 64 36 15
2022 CR 69 16 0 0 6 3 6 35
2022 CR-04 82 13 0 0 5 0 0 20
2022 CR-05 55 11 0 0 9 9 17 10
2020 CR 51 19 17 6 4 2 0 45
2020 CR-04 58 19 15 8 0 0 0 25
2019 CR 66 17 6 2 5 2 3 65
2019 CR-04 78 16 0 3 3 0 0 35
2019 CR-05 47 16 16 0 11 5 5 20

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 62 19 11 0 0 4 4 67 33 25
2024 CR-04 67 17 10 0 0 5 0 71 29 15
2022 CR 55 31 3 3 3 3 3 35
2022 CR-04 73 17 5 5 0 0 0 20
2022 CR-05 28 47 0 0 9 9 8 10
2020 CR 49 26 13 4 6 2 0 45
2020 CR-04 58 27 12 0 4 0 0 25

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 66 12 3 0 4 0 15 78 22 25
2024 CR-04 72 6 4 0 0 0 18 87 13 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 66 8 4 0 11 0 11 75 25 25
2024 CR-04 65 12 0 0 10 0 12 74 26 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 64 10 7 0 8 3 8 72 28 25
2024 CR-04 56 16 10 0 6 4 7 64 36 15
2022 CR 62 10 7 0 9 6 6 35
2022 CR-04 65 16 5 0 9 5 0 20
2022 CR-05 65 0 0 0 9 9 17 10
2020 CR 79 11 4 0 4 2 0 45
2020 CR-04 92 8 0 0 0 0 0 25
2019 CR 71 11 5 5 2 2 6 65
2019 CR-04 78 11 5 0 0 0 5 35
2019 CR-05 47 16 5 11 5 5 11 20

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 61 15 17 0 4 0 3 63 37 25
2024 CR-04 68 12 15 0 0 0 5 72 28 15
2022 CR 56 13 10 3 9 3 6 35
2022 CR-04 60 17 8 5 10 0 0 20
2022 CR-05 57 8 0 0 9 9 17 10
2020 CR 68 21 4 0 4 2 0 45
2020 CR-04 77 23 0 0 0 0 0 25
2019 CR 63 12 9 6 2 2 6 65
2019 CR-04 68 16 8 3 0 0 5 35
2019 CR-05 42 11 16 11 5 5 11 20

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 55 15 19 3 8 0 0 55 45 25
2024 CR-04 52 12 25 5 6 0 0 52 48 15
2022 CR 60 6 14 3 9 3 6 35
2022 CR-04 72 9 5 5 9 0 0 20
2022 CR-05 45 0 20 0 9 9 17 10
2020 CR 77 15 2 0 4 2 0 45
2020 CR-04 85 12 4 0 0 0 0 25
2019 CR 61 14 9 6 5 2 3 65
2019 CR-04 69 19 6 0 3 0 3 35
2019 CR-05 42 11 11 16 11 5 5 20

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 48 3 0 0 0 3 46 93 7 25
2024 CR-04 50 5 0 0 0 4 40 90 10 15
2022 CR 55 0 8 0 3 3 31 30
2022 CR-04 62 0 5 0 0 0 34 20
2022 CR-05 49 0 0 0 10 10 31 10
2020 CR 74 2 0 0 2 2 19 45
2020 CR-04 81 0 0 0 0 0 19 25
2019 CR 63 3 2 0 0 2 31 65
2019 CR-04 62 0 0 0 0 0 38 35
2019 CR-05 53 11 5 0 0 5 26 20

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 75 11 3 0 4 0 8 81 19 25
2024 CR-04 73 17 4 0 6 0 0 73 27 15
2022 CR 71 0 8 3 7 3 9 30
2022 CR-04 90 0 0 4 5 0 0 20
2022 CR-05 45 0 11 0 9 9 26 10
2020 CR 74 11 4 0 4 2 4 45
2020 CR-04 81 12 4 0 0 0 4 25
2019 CR 71 8 2 3 3 2 11 65
2019 CR-04 72 11 0 6 0 0 11 35
2019 CR-05 68 0 5 0 11 5 11 20

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 59 16 7 6 12 0 0 59 41 25
2024 CR-04 60 12 12 4 12 0 0 60 40 15
2022 CR 44 27 7 4 6 3 8 35
2022 CR-04 51 28 12 0 5 0 4 20
2022 CR-05 36 29 0 0 9 9 17 10
2020 CR 62 13 15 2 4 2 2 45
2020 CR-04 69 15 12 0 0 0 4 25
2019 CR 55 11 8 9 6 2 9 65
2019 CR-04 57 11 8 11 5 0 8 35
2019 CR-05 37 16 11 11 11 5 11 20

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 49 25 12 3 8 0 4 51 49 25
2024 CR-04 44 21 19 4 6 0 6 47 53 15
2022 CR 54 9 20 0 6 3 8 35
2022 CR-04 62 9 20 0 5 0 4 20
2022 CR-05 45 11 9 0 9 9 17 10
2020 CR 45 30 15 4 4 2 0 45
2020 CR-04 46 38 12 0 4 0 0 25
2019 CR 55 23 6 2 6 2 6 65
2019 CR-04 59 24 3 3 5 0 5 35
2019 CR-05 47 21 11 0 11 5 5 20

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 17 31 33 10 8 0 0 49 18 25
2024 CR-04 21 30 28 16 6 0 0 51 21 15
2022 CR 25 31 26 8 6 3 0 58 15 35
2022 CR-04 26 28 27 13 5 0 0 55 18 20
2022 CR-05 27 27 28 0 9 9 0 59 10 10
2020 CR 17 43 28 9 2 2 0 61 11 45
2020 CR-04 15 46 31 8 0 0 0 62 8 25
2019 CR 31 34 23 5 6 2 0 66 11 65
2019 CR-04 32 43 19 3 3 0 0 76 5 35
2019 CR-05 21 11 42 5 16 5 0 33 22 20

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 18 13 32 14 15 4 4 32 34 25
2024 CR-04 16 7 39 17 15 0 6 34 25 15
2022 CR 6 5 29 29 27 3 0 58 12 35
2022 CR-04 5 4 22 42 27 0 0 69 9 20
2022 CR-05 9 8 47 9 18 9 0 30 19 10
2020 CR 9 13 34 32 13 0 0 45 21 45
2020 CR-04 8 12 38 27 15 0 0 42 19 25
2019 CR 12 3 42 18 25 0 0 43 15 65
2019 CR-04 11 3 43 19 24 0 0 43 14 35
2019 CR-05 21 5 42 11 21 0 0 32 26 20

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 32 27 17 10 11 3 0 61 21 25
2024 CR-04 23 23 27 11 12 5 0 48 24 15
2022 CR 45 33 3 4 9 6 0 83 14 35
2022 CR-04 46 38 5 0 11 0 0 84 11 20
2022 CR-05 36 28 0 11 8 18 0 78 22 10
2020 CR 53 36 4 0 2 4 0 93 2 45
2020 CR-04 54 38 0 0 4 4 0 96 4 25
2019 CR 36 25 23 3 2 9 2 68 5 65
2019 CR-04 47 19 19 6 0 6 3 73 6 35
2019 CR-05 16 32 32 0 5 16 0 56 6 20

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 CR 8 27 28 25 12 25
2024 CR-04 6 26 23 33 12 15
2022 CR 10 28 33 20 9 35
2022 CR-04 5 36 28 21 10 20
2022 CR-05 9 17 45 20 9 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 57 20 7 8 8 0 0 77 16 25
2024 CR-04 51 27 11 5 6 0 0 78 11 15
2022 CR 73 18 0 0 6 3 0 94 6 35
2022 CR-04 82 14 0 0 4 0 0 96 4 20
2022 CR-05 54 28 0 0 9 9 0 90 10 10
2020 CR 55 26 9 2 2 4 2 86 5 45
2020 CR-04 69 23 8 0 0 0 0 92 0 25

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 63 12 4 3 18 0 0 75 21 25
2024 CR-04 60 18 7 0 15 0 0 78 15 15
2022 CR 55 21 9 6 6 3 0 78 12 35
2022 CR-04 62 19 10 9 0 0 0 81 9 20
2022 CR-05 35 28 10 0 18 9 0 69 20 10
2020 CR 43 26 13 6 6 2 4 73 14 45
2020 CR-04 54 23 12 4 4 0 4 80 8 25

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 67 14 4 3 12 0 0 81 15 25
2024 CR-04 62 22 6 4 5 0 0 84 10 15
2022 CR 57 28 3 3 6 3 0 88 9 35
2022 CR-04 66 25 4 5 0 0 0 91 5 20
2022 CR-05 35 38 0 0 18 9 0 80 20 10
2020 CR 53 23 9 4 6 2 2 80 11 45
2020 CR-04 58 27 8 4 0 0 4 88 4 25

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 30 24 25 3 19 0 0 54 22 25
2024 CR-04 32 19 31 0 18 0 0 51 18 15
2022 CR 49 27 10 0 9 3 3 80 9 35
2022 CR-04 65 19 7 0 9 0 0 84 9 20
2022 CR-05 11 46 17 0 9 9 9 69 11 10
2020 CR 47 23 9 15 2 4 0 73 18 45
2020 CR-04 54 27 4 15 0 0 0 81 15 25
2019 CR 45 22 15 11 5 2 2 68 16 65
2019 CR-04 59 19 8 5 5 0 3 81 11 35
2019 CR-05 21 32 21 16 5 5 0 56 22 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CR 33 67 25
2024 CR-04 29 71 15
2022 CR 12 88 35
2022 CR-04 5 95 20
2022 CR-05 27 73 10
2020 CR 15 85 45
2020 CR-04 12 88 25
2019 CR 24 76 60
2019 CR-04 20 80 35
2019 CR-05 32 68 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 67 33 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 64 23 5 0 4 4 0 90 4 25
2024 CR-04 66 23 5 0 0 6 0 94 0 15
2022 CR 60 31 3 0 0 3 3 97 0 35
2022 CR-04 57 34 4 0 0 0 5 96 0 20
2022 CR-05 60 31 0 0 0 9 0 100 0 10
2020 CR 57 28 4 4 2 4 0 89 7 45
2020 CR-04 73 23 4 0 0 0 0 96 0 25
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CR 17 68 25
2024 CR-04 23 66 15
2022 CR 16 68 35
2022 CR-04 9 80 20
2022 CR-05 17 53 10
2020 CR 26 57 45
2020 CR-04 15 69 25

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CR 33 67 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CR 17 8 17 25 33 0 0 25 58 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CR 8 8 8 33 42 0 0 17 75 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CR 36 8 4 0 8 8 35 63 37 25
2024 CR-04 30 13 0 0 0 12 44 70 30 15
2022 CR 42 8 9 3 6 12 20 35
2022 CR-04 52 13 5 5 6 0 20 20
2022 CR-05 29 0 18 0 8 36 9 10
2020 CR 43 21 9 4 11 0 13 45
2020 CR-04 46 27 8 4 0 0 15 25
2019 CR 48 18 9 9 5 2 9 65
2019 CR-04 49 16 14 8 0 0 14 35
2019 CR-05 42 21 5 5 16 5 5 20
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