2024 Public Service Employee Survey Results for Parole Board of Canada by Question 115. Which ethnic or cultural origin(s) do you identify with?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 50 0 11 0 0 0 89 11 10
2024 North America 50 38 1 8 3 0 0 88 11 110
2024 North America - Not otherwise specified 64 19 0 8 9 0 0 83 17 10
2024 Christian 69 31 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 49 43 0 8 0 0 0 92 8 45

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 88 0 12 0 0 0 0 88 0 10
2024 North America 72 16 5 6 1 0 0 88 7 110
2024 North America - Not otherwise specified 56 36 8 0 0 0 0 92 0 10
2024 Christian 93 7 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 85 7 2 3 0 0 3 95 3 45

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 88 0 12 0 0 0 0 88 0 10
2024 North America 57 24 11 4 3 0 0 82 7 110
2024 North America - Not otherwise specified 43 49 8 0 0 0 0 92 0 10
2024 Christian 75 17 9 0 0 0 0 91 0 10
2024 Two or more Ethnic or Cultural Origins, Other 76 14 2 4 0 0 3 93 5 45

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 58 28 13 0 0 0 0 87 0 10
2024 North America 45 28 9 14 4 0 1 73 18 110
2024 North America - Not otherwise specified 39 26 0 17 18 0 0 65 35 10
2024 Christian 56 29 14 0 0 0 0 86 0 10
2024 Two or more Ethnic or Cultural Origins, Other 45 37 7 4 4 0 2 84 8 45

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 63 12 8 0 0 0 80 8 10
2024 North America 35 39 13 12 2 0 0 73 14 110
2024 North America - Not otherwise specified 9 37 25 11 18 0 0 46 29 10
2024 Christian 56 10 18 15 0 0 0 67 15 10
2024 Two or more Ethnic or Cultural Origins, Other 36 40 8 11 5 0 0 75 16 45

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 62 25 13 0 0 0 0 87 0 10
2024 North America 45 35 9 9 1 0 0 81 10 110
2024 North America - Not otherwise specified 34 39 10 17 0 0 0 73 17 10
2024 Christian 76 16 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 55 25 7 7 5 0 0 81 12 45

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 34 12 32 0 22 0 0 46 22 10
2024 North America 37 26 11 11 15 0 1 63 26 110
2024 North America - Not otherwise specified 29 17 26 20 8 0 0 45 29 10
2024 Christian 51 12 9 0 27 0 0 63 27 10
2024 Two or more Ethnic or Cultural Origins, Other 44 29 2 12 13 0 0 73 26 45

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 72 20 0 8 0 0 0 92 8 10
2024 North America 43 40 9 5 3 0 0 83 8 110
2024 North America - Not otherwise specified 38 28 26 8 0 0 0 66 8 10
2024 Christian 75 25 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 34 36 16 10 3 0 0 70 13 45

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 43 9 19 0 0 0 72 19 10
2024 North America 37 31 16 8 8 0 0 68 16 110
2024 North America - Not otherwise specified 30 16 18 37 0 0 0 45 37 10
2024 Christian 53 32 0 8 7 0 0 85 15 10
2024 Two or more Ethnic or Cultural Origins, Other 29 42 15 6 8 0 0 71 14 45

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 44 43 7 5 1 0 0 87 6 110
2024 North America - Not otherwise specified 36 46 18 0 0 0 0 82 0 10
2024 Christian 73 27 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 47 43 6 2 2 0 0 91 3 45

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 81 19 0 0 0 0 0 100 0 10
2024 North America 52 41 3 2 1 0 0 93 3 110
2024 North America - Not otherwise specified 51 39 0 10 0 0 0 90 10 10
2024 Christian 83 17 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 70 19 9 0 0 0 2 90 0 45

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 42 0 0 8 0 0 92 8 10
2024 North America 41 34 10 9 6 0 0 74 16 110
2024 North America - Not otherwise specified 37 16 18 28 0 0 0 53 28 10
2024 Christian 63 17 0 12 7 0 0 80 20 10
2024 Two or more Ethnic or Cultural Origins, Other 35 42 13 0 9 0 0 78 9 45

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 92 8 0 0 0 0 0 100 0 10
2024 North America 55 34 7 1 2 0 0 89 3 110
2024 North America - Not otherwise specified 45 36 18 0 0 0 0 82 0 10
2024 Christian 85 15 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 54 31 15 0 0 0 0 85 0 45

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 46 11 12 22 8 0 0 58 30 10
2024 North America 38 33 15 5 9 0 0 70 14 110
2024 North America - Not otherwise specified 10 60 9 20 0 0 0 71 20 10
2024 Christian 73 8 0 12 7 0 0 80 20 10
2024 Two or more Ethnic or Cultural Origins, Other 29 43 13 10 6 0 0 72 15 45

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 46 13 40 0 0 0 0 60 0 10
2024 North America 39 31 16 7 7 0 0 69 14 110
2024 North America - Not otherwise specified 30 43 18 10 0 0 0 72 10 10
2024 Christian 64 20 9 0 7 0 0 84 7 10
2024 Two or more Ethnic or Cultural Origins, Other 38 36 8 10 7 0 0 74 17 45

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 59 41 0 0 0 0 0 100 0 10
2024 North America 39 31 16 11 3 0 1 70 14 110
2024 North America - Not otherwise specified 38 36 16 0 10 0 0 74 10 10
2024 Christian 64 8 16 0 12 0 0 72 12 10
2024 Two or more Ethnic or Cultural Origins, Other 41 36 12 8 3 0 0 76 12 45

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 72 20 0 8 0 0 0 92 8 10
2024 North America 46 41 10 1 1 0 0 87 2 110
2024 North America - Not otherwise specified 38 36 18 8 0 0 0 74 8 10
2024 Christian 93 7 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 38 39 20 4 0 0 0 76 4 45

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 17 8 29 26 0 0 38 54 10
2024 North America 43 27 10 14 6 0 0 70 20 110
2024 North America - Not otherwise specified 66 8 8 0 18 0 0 73 18 10
2024 Christian 44 27 7 0 22 0 0 72 22 10
2024 Two or more Ethnic or Cultural Origins, Other 45 27 14 10 4 0 0 71 15 45

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 28 47 25 0 0 0 25 28 10
2024 North America 5 22 32 23 15 2 1 39 28 110
2024 North America - Not otherwise specified 0 24 46 29 0 0 0 29 24 10
2024 Christian 0 52 12 0 36 0 0 36 52 10
2024 Two or more Ethnic or Cultural Origins, Other 7 15 40 24 14 0 0 38 22 45

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 9 28 46 0 0 9 51 18 10
2024 North America 4 10 29 31 19 1 6 54 15 110
2024 North America - Not otherwise specified 0 36 10 17 11 8 18 37 49 10
2024 Christian 0 17 41 24 18 0 0 42 17 10
2024 Two or more Ethnic or Cultural Origins, Other 6 12 32 24 19 0 6 46 19 45

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 13 19 38 0 0 8 42 37 10
2024 North America 9 8 28 30 23 0 2 54 18 110
2024 North America - Not otherwise specified 0 10 8 63 11 0 9 81 11 10
2024 Christian 29 20 9 7 36 0 0 42 49 10
2024 Two or more Ethnic or Cultural Origins, Other 5 12 20 22 37 0 4 61 18 45

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 25 9 28 9 0 0 37 54 10
2024 North America 12 22 18 22 24 1 2 47 34 110
2024 North America - Not otherwise specified 18 9 35 20 11 0 8 33 29 10
2024 Christian 37 12 0 15 36 0 0 51 49 10
2024 Two or more Ethnic or Cultural Origins, Other 15 21 21 21 22 0 0 43 36 45

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 29 9 45 16 0 0 62 29 10
2024 North America 7 13 21 26 25 5 3 55 21 110
2024 North America - Not otherwise specified 8 18 40 18 8 0 8 28 29 10
2024 Christian 20 9 16 17 26 12 0 48 33 10
2024 Two or more Ethnic or Cultural Origins, Other 11 15 22 17 34 2 0 51 26 45

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 28 20 21 13 0 0 34 46 10
2024 North America 6 13 26 34 15 4 2 52 21 110
2024 North America - Not otherwise specified 8 26 38 9 11 0 9 21 37 10
2024 Christian 27 0 22 15 36 0 0 51 27 10
2024 Two or more Ethnic or Cultural Origins, Other 12 23 27 12 24 2 0 36 37 45

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 12 40 22 26 0 0 48 12 10
2024 North America 3 16 37 29 14 1 1 44 19 110
2024 North America - Not otherwise specified 8 25 31 20 17 0 0 36 33 10
2024 Christian 0 9 32 24 34 0 0 59 9 10
2024 Two or more Ethnic or Cultural Origins, Other 5 19 31 31 14 0 0 45 24 45
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 22 53 9 0 8 8 0 82 8 10
2024 North America 32 29 16 6 5 9 3 69 12 110
2024 North America - Not otherwise specified 11 47 9 26 8 0 0 57 34 10
2024 Christian 43 8 9 40 0 0 0 51 40 10
2024 Two or more Ethnic or Cultural Origins, Other 23 31 17 6 11 2 11 61 20 45

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 43 50 0 8 0 0 0 92 8 10
2024 North America 53 27 8 7 3 2 0 82 10 110
2024 North America - Not otherwise specified 36 56 8 0 0 0 0 92 0 10
2024 Christian 45 35 0 20 0 0 0 80 20 10
2024 Two or more Ethnic or Cultural Origins, Other 56 24 0 9 8 2 0 82 18 45

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 23 0 9 0 8 0 90 10 10
2024 North America 58 28 8 5 1 0 0 86 6 110
2024 North America - Not otherwise specified 53 40 0 8 0 0 0 92 8 10
2024 Christian 37 42 10 12 0 0 0 78 12 10
2024 Two or more Ethnic or Cultural Origins, Other 64 25 4 7 0 0 0 89 7 45

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 41 0 0 0 8 0 100 0 10
2024 North America 50 32 13 2 3 1 0 82 5 110
2024 North America - Not otherwise specified 19 44 27 0 0 11 0 70 0 10
2024 Christian 25 68 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 46 31 13 9 2 0 0 77 11 45

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 20 0 8 0 0 12 91 9 10
2024 North America 48 22 8 4 2 9 7 84 7 110
2024 North America - Not otherwise specified 43 38 19 0 0 0 0 81 0 10
2024 Christian 33 51 16 0 0 0 0 84 0 10
2024 Two or more Ethnic or Cultural Origins, Other 46 17 17 7 8 2 2 66 16 45

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 29 0 8 0 0 12 91 9 10
2024 North America 46 26 10 3 1 9 5 84 4 110
2024 North America - Not otherwise specified 43 19 27 0 0 0 10 70 0 10
2024 Christian 42 40 9 0 0 9 0 90 0 10
2024 Two or more Ethnic or Cultural Origins, Other 46 19 13 13 6 2 2 68 19 45
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 43 57 0 0 0 0 0 100 0 10
2024 North America 51 25 7 4 4 2 7 83 9 110
2024 North America - Not otherwise specified 37 55 8 0 0 0 0 92 0 10
2024 Christian 57 27 0 7 0 0 9 92 8 10
2024 Two or more Ethnic or Cultural Origins, Other 55 27 5 3 7 0 2 84 11 45

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 23 0 8 0 0 0 92 8 10
2024 North America 47 34 8 5 3 0 2 83 9 110
2024 North America - Not otherwise specified 39 34 18 8 0 0 0 74 8 10
2024 Christian 59 34 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 42 34 19 0 5 0 0 76 5 45

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 81 11 0 0 8 0 0 92 8 10
2024 North America 53 29 8 1 4 1 3 86 5 110
2024 North America - Not otherwise specified 39 19 26 16 0 0 0 58 16 10
2024 Christian 68 24 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 57 12 18 0 9 0 4 72 9 45

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 32 0 8 0 0 0 92 8 10
2024 North America 53 33 6 5 3 0 0 86 8 110
2024 North America - Not otherwise specified 29 62 0 9 0 0 0 91 9 10
2024 Christian 75 10 0 15 0 0 0 85 15 10
2024 Two or more Ethnic or Cultural Origins, Other 43 39 8 3 7 0 0 82 9 45

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 44 0 0 0 0 0 100 0 10
2024 North America 65 23 3 6 2 0 1 88 8 110
2024 North America - Not otherwise specified 55 29 0 8 0 0 8 91 9 10
2024 Christian 63 10 8 0 7 12 0 83 8 10
2024 Two or more Ethnic or Cultural Origins, Other 59 29 6 2 3 0 0 89 5 45

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 23 0 0 8 0 0 92 8 10
2024 North America 63 25 5 4 3 0 0 88 7 110
2024 North America - Not otherwise specified 29 55 9 8 0 0 0 84 8 10
2024 Christian 75 10 8 7 0 0 0 85 7 10
2024 Two or more Ethnic or Cultural Origins, Other 57 28 4 4 7 0 0 85 10 45

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 77 11 12 0 0 0 0 88 0 10
2024 North America 81 14 0 2 1 0 2 97 3 110
2024 North America - Not otherwise specified 92 0 8 0 0 0 0 92 0 10
2024 Christian 93 7 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 92 3 2 0 0 0 3 98 0 45
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 20 0 20 0 0 0 80 20 10
2024 North America 37 23 19 13 4 5 0 63 17 110
2024 North America - Not otherwise specified 35 19 8 20 8 9 0 60 31 10
2024 Christian 51 9 15 24 0 0 0 60 24 10
2024 Two or more Ethnic or Cultural Origins, Other 44 25 11 9 2 9 0 76 11 45

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 34 34 11 20 0 0 0 69 20 10
2024 North America 37 31 10 12 7 2 0 69 20 110
2024 North America - Not otherwise specified 18 33 20 19 10 0 0 52 28 10
2024 Christian 51 0 29 20 0 0 0 51 20 10
2024 Two or more Ethnic or Cultural Origins, Other 48 18 21 11 2 0 0 66 13 45

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 18 34 33 16 0 0 0 51 16 10
2024 North America 31 28 12 17 7 4 0 62 25 110
2024 North America - Not otherwise specified 11 35 18 19 10 8 0 49 31 10
2024 Christian 42 9 29 20 0 0 0 51 20 10
2024 Two or more Ethnic or Cultural Origins, Other 25 37 15 11 10 2 0 63 21 45

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 45 9 20 0 0 0 71 20 10
2024 North America 28 28 16 16 9 2 0 57 26 110
2024 North America - Not otherwise specified 0 37 16 37 10 0 0 37 47 10
2024 Christian 51 0 9 20 20 0 0 51 40 10
2024 Two or more Ethnic or Cultural Origins, Other 22 40 19 10 10 0 0 62 19 45

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 32 9 12 0 9 22 16 66 14 10
2024 North America 50 19 16 3 1 9 2 77 5 110
2024 North America - Not otherwise specified 76 0 0 8 9 8 0 82 18 10
2024 Christian 59 22 7 0 0 12 0 92 0 10
2024 Two or more Ethnic or Cultural Origins, Other 39 23 7 5 4 14 9 81 11 45
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 67 0 0 8 0 0 92 8 10
2024 North America 36 42 12 6 2 2 0 79 8 110
2024 North America - Not otherwise specified 43 47 0 0 10 0 0 90 10 10
2024 Christian 38 62 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 39 46 4 9 0 2 0 87 9 45

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 20 34 20 0 0 0 46 20 10
2024 North America 24 35 16 16 7 2 0 60 23 110
2024 North America - Not otherwise specified 0 45 27 18 10 0 0 45 28 10
2024 Christian 33 18 17 0 20 12 0 58 22 10
2024 Two or more Ethnic or Cultural Origins, Other 21 38 14 18 7 2 0 60 26 45

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 25 0 20 0 0 0 80 20 10
2024 North America 46 30 11 10 3 2 0 77 13 110
2024 North America - Not otherwise specified 24 47 0 19 10 0 0 71 29 10
2024 Christian 75 17 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 41 36 15 2 5 0 0 77 8 45

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 37 8 0 0 0 0 92 0 10
2024 North America 46 29 15 6 3 2 0 76 9 110
2024 North America - Not otherwise specified 43 9 10 27 10 0 0 53 37 10
2024 Christian 75 17 7 0 0 0 0 93 0 10
2024 Two or more Ethnic or Cultural Origins, Other 38 42 5 4 9 2 0 82 13 45

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 54 0 20 0 0 0 80 20 10
2024 North America 29 19 18 8 10 14 2 57 22 110
2024 North America - Not otherwise specified 11 25 18 37 9 0 0 36 46 10
2024 Christian 66 17 9 0 7 0 0 83 7 10
2024 Two or more Ethnic or Cultural Origins, Other 26 30 21 11 7 2 2 59 19 45

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 32 34 8 0 0 0 58 8 10
2024 North America 37 33 12 11 4 4 0 72 16 110
2024 North America - Not otherwise specified 11 26 10 43 10 0 0 37 53 10
2024 Christian 41 39 0 0 7 12 0 92 8 10
2024 Two or more Ethnic or Cultural Origins, Other 30 37 16 7 10 0 0 67 17 45

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 19 18 46 0 0 0 17 83 10
2024 North America 37 29 13 4 9 2 6 41 59 110
2024 North America - Not otherwise specified 73 10 17 0 0 0 0 73 27 10
2024 Christian 45 25 20 9 0 0 0 45 55 10
2024 Two or more Ethnic or Cultural Origins, Other 39 26 16 6 12 0 2 40 60 45

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 20 0 0 0 0 29 72 28 10
2024 North America 67 5 0 0 1 3 23 92 8 110
2024 North America - Not otherwise specified 65 0 18 0 0 0 17 78 22 10
2024 Christian 82 0 0 0 8 0 9 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 62 14 7 0 0 0 17 74 26 45

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 71 9 0 8 0 0 12 81 19 10
2024 North America 74 4 4 2 2 2 12 86 14 110
2024 North America - Not otherwise specified 75 17 0 0 0 0 8 81 19 10
2024 Christian 91 9 0 0 0 0 0 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 80 4 2 0 6 4 4 87 13 45

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 80 0 8 0 0 0 12 91 9 10
2024 North America 75 5 2 1 2 2 14 89 11 110
2024 North America - Not otherwise specified 75 17 0 0 0 0 8 81 19 10
2024 Christian 92 8 0 0 0 0 0 92 8 10
2024 Two or more Ethnic or Cultural Origins, Other 75 4 4 0 4 0 13 86 14 45

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 71 9 0 0 20 0 0 71 29 10
2024 North America 58 14 7 1 6 2 12 68 32 110
2024 North America - Not otherwise specified 65 18 9 0 0 0 8 71 29 10
2024 Christian 100 0 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 67 12 2 0 8 0 11 75 25 45

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 30 26 8 16 0 11 43 28 10
2024 North America 13 32 18 14 13 0 11 50 30 110
2024 North America - Not otherwise specified 11 45 18 9 17 0 0 56 26 10
2024 Christian 41 17 9 26 7 0 0 58 33 10
2024 Two or more Ethnic or Cultural Origins, Other 16 34 10 12 20 0 7 54 35 45

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 55 20 8 0 0 0 72 8 10
2024 North America 28 35 16 6 10 3 1 67 17 110
2024 North America - Not otherwise specified 0 53 18 19 10 0 0 53 28 10
2024 Christian 29 26 17 15 0 12 0 63 18 10
2024 Two or more Ethnic or Cultural Origins, Other 32 36 14 9 10 0 0 68 19 45

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 38 54 0 8 0 0 0 92 8 10
2024 North America 40 35 9 4 8 3 1 78 12 110
2024 North America - Not otherwise specified 35 36 9 20 0 0 0 71 20 10
2024 Christian 54 31 15 0 0 0 0 85 0 10
2024 Two or more Ethnic or Cultural Origins, Other 33 37 13 9 5 2 0 72 14 45

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 45 0 8 0 9 0 92 8 10
2024 North America 41 36 12 5 1 5 1 81 7 110
2024 North America - Not otherwise specified 40 41 9 10 0 0 0 82 10 10
2024 Christian 71 22 0 7 0 0 0 93 7 10
2024 Two or more Ethnic or Cultural Origins, Other 41 40 10 8 2 0 0 81 9 45

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 31 41 12 0 8 9 0 78 8 10
2024 North America 38 16 19 6 2 18 2 66 10 110
2024 North America - Not otherwise specified 33 9 19 0 0 39 0 68 0 10
2024 Christian 42 42 7 9 0 0 0 84 9 10
2024 Two or more Ethnic or Cultural Origins, Other 50 17 14 4 5 9 0 74 11 45

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 43 37 0 20 0 0 0 80 20 10
2024 North America 44 38 6 2 2 5 4 89 4 110
2024 North America - Not otherwise specified 35 36 18 0 0 11 0 79 0 10
2024 Christian 55 16 29 0 0 0 0 71 0 10
2024 Two or more Ethnic or Cultural Origins, Other 46 28 11 5 6 4 0 77 11 45

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 8 0 9 39 0 45 86 14 10
2024 North America 2 2 9 4 50 8 26 81 5 110
2024 North America - Not otherwise specified 0 0 9 0 38 0 52 80 0 10
2024 Christian 0 0 17 0 33 11 39 67 0 10
2024 Two or more Ethnic or Cultural Origins, Other 2 6 7 2 52 4 28 79 11 45

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 43 20 0 0 0 25 12 100 0 10
2024 North America 18 12 23 6 3 37 2 48 14 110
2024 North America - Not otherwise specified 8 8 26 0 0 49 9 38 0 10
2024 Christian 23 0 20 0 0 27 30 54 0 10
2024 Two or more Ethnic or Cultural Origins, Other 14 16 25 4 10 28 2 44 20 45

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 37 0 8 0 0 0 92 8 10
2024 North America 49 37 7 2 6 0 0 86 7 110
2024 North America - Not otherwise specified 37 53 0 10 0 0 0 90 10 10
2024 Christian 71 0 17 12 0 0 0 71 12 10
2024 Two or more Ethnic or Cultural Origins, Other 58 33 2 4 3 0 0 91 8 45

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 62 0 21 0 0 0 79 21 10
2024 North America 49 26 11 8 6 0 0 75 14 110
2024 North America - Not otherwise specified 19 46 9 8 17 0 0 65 26 10
2024 Christian 43 42 8 7 0 0 0 85 7 10
2024 Two or more Ethnic or Cultural Origins, Other 35 48 9 5 2 2 0 84 7 45

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 34 45 13 8 0 0 0 79 8 10
2024 North America 44 32 15 6 4 0 0 76 10 110
2024 North America - Not otherwise specified 19 36 9 19 17 0 0 55 36 10
2024 Christian 43 29 8 20 0 0 0 72 20 10
2024 Two or more Ethnic or Cultural Origins, Other 33 52 7 5 2 2 0 86 7 45
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 36 16 0 0 0 0 84 0 10
2024 North America 42 25 14 7 6 5 3 72 13 110
2024 North America - Not otherwise specified 19 18 17 19 26 0 0 38 45 10
2024 Christian 57 27 0 7 8 0 0 85 15 10
2024 Two or more Ethnic or Cultural Origins, Other 28 33 15 12 12 0 0 61 24 45

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Northern Europe 9 58 33 10
2024 North America 33 36 31 110
2024 North America - Not otherwise specified 51 20 29 10
2024 Christian 32 35 33 10
2024 Two or more Ethnic or Cultural Origins, Other 40 28 32 45

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 North America 26 29 34 8 3 0 35
2024 Two or more Ethnic or Cultural Origins, Other 0 34 34 0 22 10 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 8 92 110
2024 North America - Not otherwise specified 0 100 10
2024 Christian 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 21 13 8 7 7 38 6 61 25 110
2024 North America - Not otherwise specified 0 9 27 18 0 27 18 17 33 10
2024 Christian 41 12 0 9 0 25 12 85 15 10
2024 Two or more Ethnic or Cultural Origins, Other 13 10 25 3 8 32 10 39 18 45

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 37 31 12 5 5 8 1 75 11 110
2024 Christian 51 20 0 22 0 8 0 77 23 10
2024 Two or more Ethnic or Cultural Origins, Other 36 30 17 0 8 8 2 73 8 45
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 9 91 110
2024 North America - Not otherwise specified 0 100 10
2024 Two or more Ethnic or Cultural Origins, Other 10 90 45

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 79 21 10

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 10

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 48 52 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 25 14 12 3 5 38 4 66 13 110
2024 Christian 51 24 0 7 0 17 0 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 12 10 20 0 8 36 14 45 16 45

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 47 24 21 0 0 8 0 77 0 10
2024 North America 40 31 10 5 5 9 0 78 11 110
2024 Christian 51 24 7 0 0 17 0 91 0 10
2024 Two or more Ethnic or Cultural Origins, Other 34 35 15 0 5 10 2 77 6 45
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 32 39 20 0 9 0 0 32 68 10
2024 North America 33 32 19 6 8 0 2 34 66 110
2024 North America - Not otherwise specified 46 9 19 17 8 0 0 46 54 10
2024 Christian 34 66 0 0 0 0 0 34 66 10
2024 Two or more Ethnic or Cultural Origins, Other 35 32 13 10 11 0 0 35 65 45

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 11 46 0 34 0 0 8 92 10
2024 North America 19 28 23 12 18 0 0 19 81 110
2024 North America - Not otherwise specified 38 0 28 8 27 0 0 38 62 10
2024 Christian 33 18 20 7 22 0 0 33 67 10
2024 Two or more Ethnic or Cultural Origins, Other 23 20 17 25 15 0 0 23 77 45

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 50 8 9 26 0 0 8 92 10
2024 North America 31 27 25 6 11 0 1 31 69 110
2024 North America - Not otherwise specified 18 37 26 0 18 0 0 18 82 10
2024 Christian 33 10 21 15 22 0 0 33 67 10
2024 Two or more Ethnic or Cultural Origins, Other 35 27 12 13 6 0 6 38 62 45

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 41 8 13 21 0 9 9 91 10
2024 North America 30 21 21 11 14 2 2 31 69 110
2024 North America - Not otherwise specified 18 26 9 19 27 0 0 18 82 10
2024 Christian 34 17 8 20 9 12 0 39 61 10
2024 Two or more Ethnic or Cultural Origins, Other 13 23 32 16 15 0 0 13 87 45

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 9 9 0 26 0 9 53 47 10
2024 North America 51 18 12 3 8 1 7 55 45 110
2024 North America - Not otherwise specified 47 8 0 0 18 0 27 65 35 10
2024 Christian 44 7 20 0 22 0 8 48 52 10
2024 Two or more Ethnic or Cultural Origins, Other 53 16 13 3 7 0 9 59 41 45

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 11 9 33 30 0 0 17 83 10
2024 North America 21 20 25 15 19 0 0 21 79 110
2024 North America - Not otherwise specified 18 27 27 19 8 0 0 18 82 10
2024 Christian 43 20 8 0 29 0 0 43 57 10
2024 Two or more Ethnic or Cultural Origins, Other 12 24 32 15 16 0 0 12 88 45

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 17 54 0 29 0 0 0 17 83 10
2024 North America 26 39 19 5 7 1 4 27 73 110
2024 North America - Not otherwise specified 18 47 16 9 10 0 0 18 82 10
2024 Christian 63 20 0 9 7 0 0 63 37 10
2024 Two or more Ethnic or Cultural Origins, Other 26 36 18 10 8 2 0 27 73 45

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 42 38 20 0 0 0 0 100 10
2024 North America 30 30 22 11 4 1 2 31 69 110
2024 North America - Not otherwise specified 18 35 38 0 9 0 0 18 82 10
2024 Christian 44 19 20 17 0 0 0 44 56 10
2024 Two or more Ethnic or Cultural Origins, Other 23 31 22 14 8 2 0 24 76 45

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 35 23 8 0 9 0 28 72 10
2024 North America 44 31 16 6 2 0 2 45 55 110
2024 North America - Not otherwise specified 38 18 44 0 0 0 0 38 62 10
2024 Christian 63 12 17 0 0 7 0 68 32 10
2024 Two or more Ethnic or Cultural Origins, Other 48 24 3 14 9 0 2 49 51 45

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 28 41 0 0 0 0 30 70 10
2024 North America 52 20 11 10 4 0 2 53 47 110
2024 North America - Not otherwise specified 45 8 37 0 10 0 0 45 55 10
2024 Christian 56 19 17 0 7 0 0 56 44 10
2024 Two or more Ethnic or Cultural Origins, Other 41 30 11 9 5 0 4 42 58 45

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 43 0 9 0 0 0 48 52 10
2024 North America 51 29 10 6 3 0 1 52 48 110
2024 North America - Not otherwise specified 62 0 11 9 8 0 10 70 30 10
2024 Christian 49 34 17 0 0 0 0 49 51 10
2024 Two or more Ethnic or Cultural Origins, Other 44 36 12 4 4 0 0 44 56 45

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 54 0 20 0 0 0 26 74 10
2024 North America 40 31 17 7 2 1 1 41 59 110
2024 North America - Not otherwise specified 26 40 18 9 8 0 0 26 74 10
2024 Christian 41 49 10 0 0 0 0 41 59 10
2024 Two or more Ethnic or Cultural Origins, Other 25 30 13 24 9 0 0 25 75 45

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 12 29 9 0 0 0 50 50 10
2024 North America 47 14 17 14 5 0 3 49 51 110
2024 North America - Not otherwise specified 48 8 0 18 17 0 9 53 47 10
2024 Christian 43 38 7 0 0 0 12 49 51 10
2024 Two or more Ethnic or Cultural Origins, Other 43 25 16 8 8 0 0 43 57 45

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 54 34 12 0 0 0 0 54 46 10
2024 North America 48 31 12 5 3 0 1 48 52 110
2024 North America - Not otherwise specified 63 11 9 10 8 0 0 63 37 10
2024 Christian 63 22 8 0 0 0 7 68 32 10
2024 Two or more Ethnic or Cultural Origins, Other 42 43 8 4 2 0 0 42 58 45

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 80 0 8 0 0 0 12 91 9 10
2024 North America 72 18 1 1 1 1 6 78 22 110
2024 North America - Not otherwise specified 81 9 0 0 0 0 10 90 10 10
2024 Christian 73 8 0 0 0 0 20 90 10 10
2024 Two or more Ethnic or Cultural Origins, Other 75 9 6 4 2 0 4 78 22 45

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 71 9 0 0 8 0 12 81 19 10
2024 North America 61 13 9 5 7 1 6 65 35 110
2024 North America - Not otherwise specified 55 10 8 8 9 0 10 61 39 10
2024 Christian 73 0 0 0 0 0 27 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 66 13 2 6 6 3 4 70 30 45

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 71 0 9 8 0 0 12 81 19 10
2024 North America 81 4 2 4 3 2 5 87 13 110
2024 North America - Not otherwise specified 81 9 0 0 0 0 10 90 10 10
2024 Christian 51 29 0 0 0 0 20 64 36 10
2024 Two or more Ethnic or Cultural Origins, Other 72 12 3 5 2 0 6 77 23 45

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 79 12 9 0 0 0 0 79 21 10
2024 North America 65 25 3 2 1 0 4 68 32 110
2024 North America - Not otherwise specified 56 10 34 0 0 0 0 56 44 10
2024 Christian 41 39 0 0 0 0 20 52 48 10
2024 Two or more Ethnic or Cultural Origins, Other 62 26 0 8 2 0 2 64 36 45

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 80 12 0 0 8 0 0 80 20 10
2024 North America 67 18 6 5 2 0 3 69 31 110
2024 North America - Not otherwise specified 62 21 17 0 0 0 0 62 38 10
2024 Christian 63 12 7 9 0 0 8 68 32 10
2024 Two or more Ethnic or Cultural Origins, Other 57 17 15 5 3 0 2 58 42 45

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 36 12 0 0 9 0 43 64 36 10
2024 North America 66 4 3 2 0 1 24 88 12 110
2024 North America - Not otherwise specified 53 9 0 0 0 0 38 86 14 10
2024 Christian 41 22 0 0 0 0 37 66 34 10
2024 Two or more Ethnic or Cultural Origins, Other 49 17 4 3 0 0 27 67 33 45

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 79 9 12 0 0 0 0 79 21 10
2024 North America 71 11 9 2 1 0 6 75 25 110
2024 North America - Not otherwise specified 63 19 8 10 0 0 0 63 37 10
2024 Christian 60 12 0 0 0 0 27 83 17 10
2024 Two or more Ethnic or Cultural Origins, Other 64 25 3 2 0 0 6 68 32 45

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 58 0 30 12 0 0 0 58 42 10
2024 North America 58 17 11 3 6 0 6 61 39 110
2024 North America - Not otherwise specified 56 18 9 8 0 0 9 61 39 10
2024 Christian 55 10 0 8 0 0 27 76 24 10
2024 Two or more Ethnic or Cultural Origins, Other 42 24 7 8 12 2 6 46 54 45

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 54 17 17 0 0 0 12 61 39 10
2024 North America 53 23 14 4 4 0 3 54 46 110
2024 North America - Not otherwise specified 35 49 9 8 0 0 0 35 65 10
2024 Christian 75 17 8 0 0 0 0 75 25 10
2024 Two or more Ethnic or Cultural Origins, Other 38 30 11 11 4 0 6 41 59 45

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 17 45 30 0 0 0 26 30 10
2024 North America 9 33 39 12 7 0 0 41 19 110
2024 North America - Not otherwise specified 21 18 26 35 0 0 0 39 35 10
2024 Christian 8 29 54 0 9 0 0 37 9 10
2024 Two or more Ethnic or Cultural Origins, Other 8 26 41 21 4 0 0 34 25 45

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 35 41 8 9 0 0 17 42 10
2024 North America 13 19 40 17 10 0 0 27 33 110
2024 North America - Not otherwise specified 8 43 0 30 18 0 0 49 51 10
2024 Christian 0 37 30 33 0 0 0 33 37 10
2024 Two or more Ethnic or Cultural Origins, Other 21 32 24 17 6 0 0 23 53 45

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 34 66 0 0 0 0 0 100 0 10
2024 North America 30 32 19 7 9 4 0 64 16 110
2024 North America - Not otherwise specified 11 60 11 18 0 0 0 71 18 10
2024 Christian 59 22 12 7 0 0 0 80 7 10
2024 Two or more Ethnic or Cultural Origins, Other 34 44 15 4 4 0 0 77 7 45

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Northern Europe 0 28 46 25 0 10
2024 North America 9 31 37 18 5 110
2024 North America - Not otherwise specified 10 0 65 25 0 10
2024 Christian 0 67 16 17 0 10
2024 Two or more Ethnic or Cultural Origins, Other 6 28 46 10 9 45

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 25 12 0 8 0 0 80 8 10
2024 North America 51 31 8 6 4 0 0 82 10 110
2024 North America - Not otherwise specified 39 16 29 8 0 8 0 60 9 10
2024 Christian 63 12 9 8 0 7 0 81 8 10
2024 Two or more Ethnic or Cultural Origins, Other 52 29 9 6 5 0 0 80 11 45

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 47 22 12 11 8 0 0 69 19 10
2024 North America 50 27 8 9 8 0 0 76 16 110
2024 North America - Not otherwise specified 39 34 0 18 8 0 0 74 26 10
2024 Christian 56 19 0 8 17 0 0 75 25 10
2024 Two or more Ethnic or Cultural Origins, Other 40 30 9 12 10 0 0 70 21 45

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 24 12 0 8 0 0 80 8 10
2024 North America 56 30 3 7 5 0 0 85 11 110
2024 North America - Not otherwise specified 55 28 0 9 8 0 0 83 17 10
2024 Christian 73 19 0 8 0 0 0 92 8 10
2024 Two or more Ethnic or Cultural Origins, Other 53 31 7 4 5 0 0 84 10 45

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 24 21 30 0 0 0 49 30 10
2024 North America 30 29 16 13 10 2 0 60 24 110
2024 North America - Not otherwise specified 19 18 16 29 18 0 0 37 47 10
2024 Christian 17 26 9 32 15 0 0 43 48 10
2024 Two or more Ethnic or Cultural Origins, Other 29 44 15 4 8 0 0 73 12 45

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 30 41 19 7 3 0 0 71 10 25
2024 Two or more Ethnic or Cultural Origins, Other 19 42 28 0 11 0 0 61 11 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 17 83 10
2024 North America 23 77 110
2024 North America - Not otherwise specified 28 72 10
2024 Christian 7 93 10
2024 Two or more Ethnic or Cultural Origins, Other 18 82 45

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 55 45 25

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 70 30 25

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 29 44 6 9 12 0 0 74 21 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 25 12 8 0 0 0 80 8 10
2024 North America 49 30 9 8 3 1 0 80 11 110
2024 North America - Not otherwise specified 28 55 9 0 8 0 0 83 8 10
2024 Christian 63 17 0 8 0 0 12 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 30 50 15 0 4 0 0 80 4 45
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 26 62 110
2024 North America - Not otherwise specified 19 81 10
2024 Christian 40 60 10
2024 Two or more Ethnic or Cultural Origins, Other 22 54 45

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 49 51 30

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 31 25 14 9 7 8 7 65 18 30

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 8 26 18 14 30 0 5 35 45 30

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 49 17 0 0 9 0 25 65 35 10
2024 North America 44 18 12 5 3 2 15 53 47 110
2024 North America - Not otherwise specified 35 0 9 0 8 9 39 67 33 10
2024 Christian 66 15 0 0 0 0 19 81 19 10
2024 Two or more Ethnic or Cultural Origins, Other 55 12 7 2 9 6 10 65 35 45
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