2024 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 44 2 6 3 0 0 89 9 340
2024 Ontario (excluding National Capital Region) 42 38 0 19 0 0 0 81 19 25
2022 National Capital Region 55 36 4 4 2 0 0 91 6 330
2022 Ontario (excluding National Capital Region) 46 47 0 6 0 0 0 94 6 30
2022 Quebec (excluding National Capital Region) 81 12 0 7 0 0 0 93 7 10
2020 National Capital Region 49 43 2 4 2 0 0 92 6 360

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 19 5 5 4 0 1 86 9 340
2024 Ontario (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 25

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 59 22 6 6 6 0 0 82 12 340
2024 Ontario (excluding National Capital Region) 74 23 3 0 0 0 0 97 0 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 37 6 9 9 0 1 76 18 340
2024 Ontario (excluding National Capital Region) 46 29 7 15 4 0 0 74 19 25
2022 National Capital Region 64 26 4 3 0 0 2 92 4 330
2022 Ontario (excluding National Capital Region) 60 36 0 4 0 0 0 96 4 30
2022 Quebec (excluding National Capital Region) 68 32 0 0 0 0 0 100 0 10
2020 National Capital Region 48 35 9 6 1 0 1 84 7 360
2019 National Capital Region 54 31 6 6 3 0 0 85 8 295
2019 Ontario (excluding National Capital Region) 38 44 0 18 0 0 0 82 18 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 32 14 19 6 0 1 61 25 340
2024 Ontario (excluding National Capital Region) 22 33 8 26 11 0 0 55 38 25
2022 National Capital Region 42 39 10 7 2 0 1 81 9 330
2022 Ontario (excluding National Capital Region) 43 42 8 4 3 0 0 85 7 30
2022 Quebec (excluding National Capital Region) 56 31 7 6 0 0 0 87 6 10
2020 National Capital Region 41 43 8 4 4 0 0 84 8 355
2019 National Capital Region 28 45 11 12 3 0 0 74 15 295
2019 Ontario (excluding National Capital Region) 31 22 29 11 7 0 0 53 18 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 36 10 5 3 0 1 81 8 340
2024 Ontario (excluding National Capital Region) 46 28 4 19 3 0 0 73 23 25
2022 National Capital Region 62 28 6 4 0 0 1 90 4 330
2022 Ontario (excluding National Capital Region) 60 31 5 4 0 0 0 91 4 30
2022 Quebec (excluding National Capital Region) 61 39 0 0 0 0 0 100 0 10
2020 National Capital Region 56 32 7 3 1 0 0 89 5 355
2019 National Capital Region 49 35 8 4 2 0 0 85 7 295
2019 Ontario (excluding National Capital Region) 38 44 7 11 0 0 0 82 11 10

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 32 8 7 5 0 0 80 12 340
2024 Ontario (excluding National Capital Region) 60 21 8 7 4 0 0 82 11 25
2022 National Capital Region 58 22 7 9 3 0 0 81 12 330
2022 Ontario (excluding National Capital Region) 53 40 3 4 0 0 0 93 4 30
2022 Quebec (excluding National Capital Region) 50 22 15 6 0 6 0 77 6 10
2020 National Capital Region 48 32 8 9 3 0 0 80 12 355
2019 National Capital Region 45 33 9 8 4 0 0 79 12 295
2019 Ontario (excluding National Capital Region) 49 11 33 0 7 0 0 60 7 10

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 43 10 8 4 0 0 77 13 340
2024 Ontario (excluding National Capital Region) 37 28 11 11 13 0 0 65 24 25
2022 National Capital Region 39 41 12 5 2 0 0 81 7 330
2022 Ontario (excluding National Capital Region) 55 42 0 3 0 0 0 97 3 30
2022 Quebec (excluding National Capital Region) 46 38 9 7 0 0 0 84 7 10
2020 National Capital Region 43 42 8 6 1 0 0 85 7 360
2019 National Capital Region 33 45 11 7 4 0 0 78 11 295
2019 Ontario (excluding National Capital Region) 42 18 22 11 7 0 0 60 18 10

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 34 14 11 5 0 0 70 15 340
2024 Ontario (excluding National Capital Region) 33 41 8 7 11 0 0 74 18 25
2022 National Capital Region 45 35 9 8 3 0 0 80 11 330
2022 Ontario (excluding National Capital Region) 54 27 11 8 0 0 0 81 8 30
2022 Quebec (excluding National Capital Region) 56 31 6 7 0 0 0 87 7 10
2020 National Capital Region 48 34 7 6 3 1 0 83 9 360
2019 National Capital Region 31 41 10 12 4 0 0 73 17 295
2019 Ontario (excluding National Capital Region) 42 17 11 22 7 0 0 60 29 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 41 9 8 3 0 0 80 11 340
2024 Ontario (excluding National Capital Region) 34 42 10 7 7 0 0 76 15 25
2022 National Capital Region 42 44 6 6 2 0 1 86 8 330
2022 Ontario (excluding National Capital Region) 58 31 7 5 0 0 0 88 5 30
2022 Quebec (excluding National Capital Region) 46 47 0 7 0 0 0 93 7 10
2020 National Capital Region 34 46 8 10 3 0 0 79 12 350
2019 National Capital Region 25 50 11 10 4 0 0 75 14 295
2019 Ontario (excluding National Capital Region) 31 40 0 22 7 0 0 71 29 10

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 36 6 7 2 0 0 85 9 340
2024 Ontario (excluding National Capital Region) 38 41 13 4 4 0 0 80 7 25
2022 National Capital Region 59 32 5 2 1 0 0 91 4 330
2022 Ontario (excluding National Capital Region) 68 29 0 3 0 0 0 97 3 30
2022 Quebec (excluding National Capital Region) 50 44 7 0 0 0 0 93 0 10
2020 National Capital Region 55 34 6 3 1 0 0 89 4 355
2019 National Capital Region 42 42 9 6 1 0 0 84 7 295
2019 Ontario (excluding National Capital Region) 38 40 11 11 0 0 0 78 11 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 38 11 10 6 0 0 73 16 340
2024 Ontario (excluding National Capital Region) 38 33 7 8 14 0 0 71 22 25
2022 National Capital Region 48 33 11 6 2 0 0 81 8 330
2022 Ontario (excluding National Capital Region) 61 34 6 0 0 0 0 94 0 30
2022 Quebec (excluding National Capital Region) 56 21 15 7 0 0 0 78 7 10
2020 National Capital Region 45 37 8 7 3 0 0 82 10 355
2019 National Capital Region 31 38 14 9 7 0 0 70 16 295
2019 Ontario (excluding National Capital Region) 22 45 13 13 7 0 0 67 20 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 38 6 4 2 0 0 87 6 340
2024 Ontario (excluding National Capital Region) 56 23 12 3 6 0 0 79 9 25
2022 National Capital Region 58 33 4 3 0 1 0 92 4 330
2022 Ontario (excluding National Capital Region) 71 26 0 3 0 0 0 97 3 30
2022 Quebec (excluding National Capital Region) 41 43 16 0 0 0 0 84 0 10
2020 National Capital Region 58 32 8 2 0 0 0 90 3 355
2019 National Capital Region 50 36 10 3 1 0 0 86 4 295
2019 Ontario (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 10

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 37 13 12 6 0 0 69 18 340
2024 Ontario (excluding National Capital Region) 29 27 8 21 15 0 0 56 36 25
2022 National Capital Region 39 44 7 7 2 0 0 84 9 330
2022 Ontario (excluding National Capital Region) 39 45 5 11 0 0 0 85 11 25
2022 Quebec (excluding National Capital Region) 28 65 0 7 0 0 0 93 7 10
2020 National Capital Region 39 41 12 5 3 0 0 80 8 360
2019 National Capital Region 26 44 13 11 6 0 0 70 17 295
2019 Ontario (excluding National Capital Region) 38 33 11 11 7 0 0 71 18 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 39 10 9 6 0 0 75 15 340
2024 Ontario (excluding National Capital Region) 41 29 11 4 15 0 0 70 19 25
2022 National Capital Region 49 35 9 5 2 0 0 84 6 330
2022 Ontario (excluding National Capital Region) 45 37 10 4 3 0 0 83 7 30
2022 Quebec (excluding National Capital Region) 52 35 6 0 7 0 0 87 7 10
2020 National Capital Region 45 31 14 7 2 0 0 76 10 360
2019 National Capital Region 34 40 13 9 3 0 0 74 13 295
2019 Ontario (excluding National Capital Region) 35 37 7 13 7 0 0 72 20 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 39 11 8 3 0 0 78 11 340
2024 Ontario (excluding National Capital Region) 46 22 11 15 7 0 0 67 22 25
2022 National Capital Region 47 37 7 6 3 0 0 85 8 330
2022 Ontario (excluding National Capital Region) 45 39 5 12 0 0 0 84 12 30
2022 Quebec (excluding National Capital Region) 75 18 0 7 0 0 0 93 7 10
2020 National Capital Region 45 40 7 5 1 0 0 86 7 355
2019 National Capital Region 30 46 14 7 3 0 0 75 10 290
2019 Ontario (excluding National Capital Region) 20 40 11 22 7 0 0 60 29 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 40 9 7 4 0 0 80 11 340
2024 Ontario (excluding National Capital Region) 50 18 15 11 6 0 0 68 17 25
2022 National Capital Region 47 41 8 2 2 1 0 88 4 330
2022 Ontario (excluding National Capital Region) 71 26 3 0 0 0 0 97 0 30
2022 Quebec (excluding National Capital Region) 52 32 9 0 7 0 0 84 7 10
2020 National Capital Region 49 38 7 5 0 0 0 87 5 360
2019 National Capital Region 37 42 12 8 1 0 0 79 9 295
2019 Ontario (excluding National Capital Region) 20 51 22 0 7 0 0 71 7 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 38 12 6 4 0 0 78 10 340
2024 Ontario (excluding National Capital Region) 39 43 11 7 0 0 0 82 7 25
2022 National Capital Region 41 29 14 9 7 0 0 70 16 330
2022 Ontario (excluding National Capital Region) 46 30 17 0 7 0 0 76 7 30
2022 Quebec (excluding National Capital Region) 87 6 7 0 0 0 0 93 0 10
2020 National Capital Region 33 36 14 11 6 0 0 70 16 360
2019 National Capital Region 31 32 22 10 5 0 0 63 15 295
2019 Ontario (excluding National Capital Region) 38 22 0 22 17 0 0 60 40 10

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 29 31 17 9 0 2 26 42 340
2024 Ontario (excluding National Capital Region) 11 27 31 18 9 5 0 29 39 25
2022 National Capital Region 9 24 34 20 12 0 2 32 34 330
2022 Ontario (excluding National Capital Region) 10 14 24 32 21 0 0 53 23 30
2022 Quebec (excluding National Capital Region) 26 0 19 25 29 0 0 55 26 10
2020 National Capital Region 10 28 37 16 8 1 0 24 38 360
2019 National Capital Region 13 30 35 15 6 0 0 22 43 295
2019 Ontario (excluding National Capital Region) 0 34 46 13 7 0 0 20 34 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 29 30 14 8 0 1 22 47 340
2024 Ontario (excluding National Capital Region) 30 21 16 24 4 5 0 30 53 25
2022 National Capital Region 21 25 31 12 10 0 2 22 46 330
2022 Ontario (excluding National Capital Region) 12 23 28 20 13 4 0 34 37 30
2022 Quebec (excluding National Capital Region) 17 15 27 11 29 0 0 40 33 10
2020 National Capital Region 13 24 37 18 6 1 1 24 38 360
2019 National Capital Region 20 28 31 12 7 1 2 19 49 295
2019 Ontario (excluding National Capital Region) 18 33 18 18 13 0 0 31 51 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 16 39 23 12 0 1 36 25 340
2024 Ontario (excluding National Capital Region) 7 19 27 30 13 0 4 45 28 25
2022 National Capital Region 9 20 31 23 15 0 1 39 29 330
2022 Ontario (excluding National Capital Region) 3 17 25 27 24 0 4 53 21 30
2022 Quebec (excluding National Capital Region) 6 7 13 31 43 0 0 74 13 10
2020 National Capital Region 11 19 37 23 10 1 0 33 30 355
2019 National Capital Region 13 21 40 16 9 1 0 25 34 295
2019 Ontario (excluding National Capital Region) 7 22 22 18 31 0 0 49 29 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 30 20 12 10 1 1 22 57 340
2024 Ontario (excluding National Capital Region) 20 22 31 19 4 0 4 24 44 25
2022 National Capital Region 16 23 27 15 15 0 3 31 41 330
2022 Ontario (excluding National Capital Region) 5 10 43 23 18 0 0 41 16 30
2022 Quebec (excluding National Capital Region) 6 7 13 30 44 0 0 74 13 10
2020 National Capital Region 12 21 30 21 13 1 1 35 34 355
2019 National Capital Region 16 24 29 16 13 1 2 29 41 295
2019 Ontario (excluding National Capital Region) 7 33 11 29 20 0 0 49 40 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 20 27 21 16 2 3 38 33 340
2024 Ontario (excluding National Capital Region) 19 15 22 17 17 5 4 38 38 25
2022 National Capital Region 13 21 27 15 16 4 4 33 38 330
2022 Ontario (excluding National Capital Region) 2 19 35 24 5 11 4 34 25 30
2022 Quebec (excluding National Capital Region) 0 20 31 6 16 7 19 30 27 10
2020 National Capital Region 10 19 31 25 10 4 1 36 31 355
2019 National Capital Region 18 23 31 17 10 1 1 27 42 295
2019 Ontario (excluding National Capital Region) 7 33 22 18 13 7 0 33 43 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 20 35 17 10 2 1 28 36 340
2024 Ontario (excluding National Capital Region) 26 16 26 16 13 0 4 30 43 25
2022 National Capital Region 13 24 33 16 9 2 3 26 39 330
2022 Ontario (excluding National Capital Region) 5 21 28 22 19 0 4 43 28 30
2022 Quebec (excluding National Capital Region) 7 13 31 16 33 0 0 49 20 10
2020 National Capital Region 9 20 36 24 9 2 0 34 30 355
2019 National Capital Region 11 26 36 17 7 1 1 25 38 295
2019 Ontario (excluding National Capital Region) 7 33 29 18 7 7 0 26 43 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 11 29 32 22 1 2 55 16 340
2024 Ontario (excluding National Capital Region) 8 8 30 29 17 0 8 50 17 25
2022 National Capital Region 3 7 23 33 31 1 1 66 11 330
2022 Ontario (excluding National Capital Region) 2 8 20 43 22 4 0 67 11 30
2022 Quebec (excluding National Capital Region) 0 0 20 30 49 0 0 80 0 10
2020 National Capital Region 2 8 32 37 18 1 1 56 10 360
2019 National Capital Region 6 15 35 29 13 0 1 42 22 295
2019 Ontario (excluding National Capital Region) 0 0 44 36 13 7 0 53 0 10
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 31 11 6 7 4 8 72 15 340
2024 Ontario (excluding National Capital Region) 35 23 11 4 11 8 8 70 17 25
2022 National Capital Region 32 30 13 4 4 10 7 75 9 330
2022 Ontario (excluding National Capital Region) 35 32 12 0 0 4 16 85 0 30
2022 Quebec (excluding National Capital Region) 57 8 9 0 7 6 13 80 9 10
2020 National Capital Region 35 27 16 7 2 8 5 70 11 360
2019 National Capital Region 31 28 16 6 7 7 4 67 15 295
2019 Ontario (excluding National Capital Region) 49 29 11 11 0 0 0 78 11 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 28 6 7 3 1 0 84 10 340
2024 Ontario (excluding National Capital Region) 49 32 4 4 11 0 0 81 15 25
2022 National Capital Region 62 24 6 5 2 1 0 88 7 330
2022 Ontario (excluding National Capital Region) 79 12 9 0 0 0 0 91 0 30
2022 Quebec (excluding National Capital Region) 93 0 0 0 7 0 0 93 7 10
2020 National Capital Region 59 24 7 4 4 1 0 84 8 360
2019 National Capital Region 49 30 7 9 5 1 0 79 14 295
2019 Ontario (excluding National Capital Region) 71 0 11 11 7 0 0 71 18 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 28 5 3 1 0 0 90 5 340
2024 Ontario (excluding National Capital Region) 68 21 7 4 0 0 0 89 4 25
2022 National Capital Region 68 25 3 2 2 0 0 93 4 330
2022 Ontario (excluding National Capital Region) 71 26 2 0 0 0 0 98 0 30
2022 Quebec (excluding National Capital Region) 87 6 0 7 0 0 0 93 7 10
2020 National Capital Region 68 23 3 5 1 0 0 91 6 355
2019 National Capital Region 54 35 3 5 3 0 0 89 8 295
2019 Ontario (excluding National Capital Region) 64 25 11 0 0 0 0 89 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 32 10 3 2 1 0 85 5 340
2024 Ontario (excluding National Capital Region) 53 36 4 0 7 0 0 89 7 25
2022 National Capital Region 61 30 6 2 1 1 0 91 4 330
2022 Ontario (excluding National Capital Region) 66 29 0 4 0 0 0 96 4 30
2022 Quebec (excluding National Capital Region) 69 24 7 0 0 0 0 93 0 10
2020 National Capital Region 57 33 6 2 2 0 0 89 4 355
2019 National Capital Region 46 38 9 5 2 1 0 84 7 295
2019 Ontario (excluding National Capital Region) 71 11 11 0 7 0 0 82 7 10

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 29 13 5 5 4 3 75 11 340
2024 Ontario (excluding National Capital Region) 27 42 11 13 4 0 4 72 17 25
2022 National Capital Region 46 29 5 6 5 5 4 82 12 330
2022 Ontario (excluding National Capital Region) 45 11 17 12 2 0 11 64 16 30
2022 Quebec (excluding National Capital Region) 42 30 0 7 0 22 0 91 9 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 30 14 5 5 4 3 74 11 340
2024 Ontario (excluding National Capital Region) 26 30 12 24 4 0 4 59 29 25
2022 National Capital Region 44 31 7 4 5 6 4 83 10 330
2022 Ontario (excluding National Capital Region) 44 23 14 8 0 4 7 76 9 30
2022 Quebec (excluding National Capital Region) 55 16 7 0 0 22 0 91 0 10
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 26 9 2 1 0 2 87 3 340
2024 Ontario (excluding National Capital Region) 57 15 16 7 0 0 4 75 7 25
2022 National Capital Region 61 24 7 4 1 0 4 88 5 330
2022 Ontario (excluding National Capital Region) 62 16 11 6 0 0 5 82 6 30
2022 Quebec (excluding National Capital Region) 62 20 9 8 0 0 0 82 8 10
2020 National Capital Region 61 27 7 3 1 0 1 89 4 360
2019 National Capital Region 53 29 11 2 3 0 2 84 5 295
2019 Ontario (excluding National Capital Region) 53 29 18 0 0 0 0 82 0 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 26 10 7 3 0 0 81 10 340
2024 Ontario (excluding National Capital Region) 46 37 4 7 7 0 0 82 14 25
2022 National Capital Region 55 32 7 5 2 0 0 86 7 330
2022 Ontario (excluding National Capital Region) 56 28 16 0 0 0 0 84 0 30
2022 Quebec (excluding National Capital Region) 71 22 0 7 0 0 0 93 7 10
2020 National Capital Region 51 30 9 6 4 0 0 81 10 360
2019 National Capital Region 42 34 10 11 3 0 1 76 14 295
2019 Ontario (excluding National Capital Region) 42 40 0 18 0 0 0 82 18 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 58 22 11 7 2 0 0 80 9 340
2024 Ontario (excluding National Capital Region) 50 16 19 4 10 0 0 67 14 25
2022 National Capital Region 63 20 9 4 2 1 1 84 6 330
2022 Ontario (excluding National Capital Region) 60 24 12 0 0 4 0 88 0 30
2022 Quebec (excluding National Capital Region) 65 20 8 7 0 0 0 85 7 10
2020 National Capital Region 58 20 9 7 4 1 1 80 10 360

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 31 6 6 2 0 0 85 8 340
2024 Ontario (excluding National Capital Region) 50 32 11 4 4 0 0 82 7 25
2022 National Capital Region 58 28 7 5 1 0 0 86 7 330
2022 Ontario (excluding National Capital Region) 52 31 12 3 3 0 0 82 6 30
2022 Quebec (excluding National Capital Region) 68 25 0 0 7 0 0 93 7 10
2020 National Capital Region 56 26 9 5 3 0 0 83 9 360
2019 National Capital Region 45 31 11 8 2 0 1 78 11 295
2019 Ontario (excluding National Capital Region) 42 29 18 11 0 0 0 71 11 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 71 16 5 2 4 1 1 89 6 340
2024 Ontario (excluding National Capital Region) 57 23 16 4 0 0 0 80 4 25
2022 National Capital Region 73 19 2 1 1 2 1 95 2 330
2022 Ontario (excluding National Capital Region) 68 29 0 3 0 0 0 97 3 30
2022 Quebec (excluding National Capital Region) 65 6 16 0 0 0 13 81 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 23 7 5 3 0 0 85 8 340
2024 Ontario (excluding National Capital Region) 61 9 16 7 7 0 0 70 14 25
2022 National Capital Region 62 27 6 4 2 0 0 88 6 330
2022 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 30
2022 Quebec (excluding National Capital Region) 56 37 7 0 0 0 0 93 0 10
2020 National Capital Region 62 22 8 5 3 0 0 84 8 355
2019 National Capital Region 49 30 12 6 3 0 0 79 9 295
2019 Ontario (excluding National Capital Region) 42 25 11 22 0 0 0 66 22 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 81 11 4 2 1 0 1 93 4 340
2024 Ontario (excluding National Capital Region) 86 7 4 3 0 0 0 93 3 25
2022 National Capital Region 83 10 2 2 1 0 1 94 4 330
2022 Ontario (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 30
2022 Quebec (excluding National Capital Region) 93 0 7 0 0 0 0 93 0 10
2019 National Capital Region 77 10 5 3 3 0 1 89 6 295
2019 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 32 17 13 9 5 0 59 23 340
2024 Ontario (excluding National Capital Region) 44 26 4 19 4 4 0 73 23 25
2022 National Capital Region 42 34 11 4 4 6 0 80 9 330
2022 Ontario (excluding National Capital Region) 41 31 8 7 2 11 0 81 11 30
2022 Quebec (excluding National Capital Region) 43 34 0 0 7 16 0 92 8 10
2020 National Capital Region 36 36 14 6 3 5 0 76 9 360
2019 National Capital Region 31 38 15 7 6 4 0 71 13 295
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 29 18 19 17 1 0 45 36 340
2024 Ontario (excluding National Capital Region) 36 25 8 12 15 4 0 64 28 25
2022 National Capital Region 31 40 14 10 3 2 0 72 14 330
2022 Ontario (excluding National Capital Region) 51 29 13 5 0 3 0 82 5 30
2022 Quebec (excluding National Capital Region) 48 28 0 6 7 10 0 86 14 10
2020 National Capital Region 30 42 15 9 3 1 0 73 12 355
2019 National Capital Region 29 34 15 13 7 2 0 64 20 295
2019 Ontario (excluding National Capital Region) 60 17 22 0 0 0 0 78 0 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 24 18 27 21 1 0 34 48 340
2024 Ontario (excluding National Capital Region) 28 26 15 15 15 0 0 54 31 25
2022 National Capital Region 24 35 16 14 7 5 0 62 21 330
2022 Ontario (excluding National Capital Region) 29 44 14 6 0 7 0 78 7 30
2022 Quebec (excluding National Capital Region) 35 41 0 6 7 10 0 86 14 10
2020 National Capital Region 22 39 18 15 5 2 0 61 20 355
2019 National Capital Region 15 38 18 19 6 3 0 55 26 295
2019 Ontario (excluding National Capital Region) 42 29 11 11 7 0 0 71 18 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 24 13 27 24 1 0 35 51 340
2024 Ontario (excluding National Capital Region) 30 28 4 15 24 0 0 58 38 25
2022 National Capital Region 23 36 16 15 8 2 0 60 23 330
2022 Ontario (excluding National Capital Region) 29 48 8 12 3 0 0 77 15 30
2022 Quebec (excluding National Capital Region) 43 40 0 0 7 10 0 92 8 10
2020 National Capital Region 20 39 17 17 5 1 0 60 22 360
2019 National Capital Region 15 38 17 21 9 1 0 53 30 295
2019 Ontario (excluding National Capital Region) 31 40 11 18 0 0 0 71 18 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 30 23 8 5 1 0 63 13 340
2024 Ontario (excluding National Capital Region) 56 26 11 7 0 0 0 82 7 25
2022 National Capital Region 26 28 27 10 7 2 0 55 17 330
2022 Ontario (excluding National Capital Region) 42 31 16 7 0 4 0 76 7 30
2022 Quebec (excluding National Capital Region) 43 22 0 26 0 9 0 71 29 10
2020 National Capital Region 27 27 26 12 7 1 0 55 19 360
2019 National Capital Region 31 28 26 8 4 2 0 60 13 295
2019 Ontario (excluding National Capital Region) 71 0 11 11 7 0 0 71 18 10
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 20 43 16 14 6 0 0 63 20 340
2024 Ontario (excluding National Capital Region) 38 40 15 3 4 0 0 78 7 25
2022 National Capital Region 41 44 7 6 1 1 0 86 7 330
2022 Ontario (excluding National Capital Region) 47 39 7 6 0 0 0 87 6 30
2022 Quebec (excluding National Capital Region) 37 46 0 7 0 10 0 92 8 10
2020 National Capital Region 39 41 11 8 2 0 0 80 9 360
2019 National Capital Region 25 46 16 10 3 0 0 72 13 295
2019 Ontario (excluding National Capital Region) 49 22 22 7 0 0 0 71 7 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 6 24 21 29 20 0 0 30 49 340
2024 Ontario (excluding National Capital Region) 22 29 15 27 7 0 0 50 34 25
2022 National Capital Region 21 36 16 19 6 2 0 58 26 330
2022 Ontario (excluding National Capital Region) 21 51 7 21 0 0 0 72 21 30
2022 Quebec (excluding National Capital Region) 25 44 0 0 7 24 0 91 9 10
2020 National Capital Region 17 41 20 16 4 2 0 59 20 360
2019 National Capital Region 10 32 18 28 10 2 0 43 39 295
2019 Ontario (excluding National Capital Region) 42 18 22 0 18 0 0 60 18 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 42 14 13 5 3 1 66 19 340
2024 Ontario (excluding National Capital Region) 30 25 15 18 8 4 0 57 28 25
2022 National Capital Region 28 39 14 9 4 4 1 71 14 330
2022 Ontario (excluding National Capital Region) 39 29 16 13 0 3 0 70 14 30
2022 Quebec (excluding National Capital Region) 35 36 0 17 6 6 0 75 25 10
2020 National Capital Region 31 31 15 11 6 4 1 65 18 355
2019 National Capital Region 25 33 16 13 7 4 2 62 21 295
2019 Ontario (excluding National Capital Region) 42 40 0 11 7 0 0 82 18 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 37 24 11 3 2 0 60 15 340
2024 Ontario (excluding National Capital Region) 26 36 15 15 7 0 0 62 23 25
2022 National Capital Region 32 45 14 6 2 1 0 77 9 330
2022 Ontario (excluding National Capital Region) 37 44 14 0 5 0 0 81 5 30
2022 Quebec (excluding National Capital Region) 40 53 0 0 7 0 0 93 7 10
2020 National Capital Region 33 36 20 7 2 1 0 70 10 355
2019 National Capital Region 25 39 24 7 5 0 0 64 12 295
2019 Ontario (excluding National Capital Region) 31 51 11 7 0 0 0 82 7 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 21 19 17 11 11 4 46 32 340
2024 Ontario (excluding National Capital Region) 18 31 8 16 19 9 0 53 38 25
2022 National Capital Region 24 23 18 11 7 12 4 57 21 330
2022 Ontario (excluding National Capital Region) 25 22 19 4 11 14 6 58 19 30
2022 Quebec (excluding National Capital Region) 8 43 0 6 7 36 0 80 20 10
2020 National Capital Region 21 24 20 13 8 13 2 53 24 360
2019 National Capital Region 14 20 19 14 15 13 5 42 35 295
2019 Ontario (excluding National Capital Region) 18 36 22 0 18 7 0 57 19 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 27 23 21 17 1 0 38 39 340
2024 Ontario (excluding National Capital Region) 22 25 15 23 15 0 0 47 38 25
2022 National Capital Region 25 41 15 11 5 2 0 68 16 330
2022 Ontario (excluding National Capital Region) 41 35 9 8 5 3 0 79 12 30
2022 Quebec (excluding National Capital Region) 26 53 8 0 7 6 0 84 7 10
2020 National Capital Region 27 39 15 14 3 2 0 67 18 355
2019 National Capital Region 19 36 19 17 6 3 0 57 24 295
2019 Ontario (excluding National Capital Region) 38 22 11 11 18 0 0 60 29 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 27 15 4 4 0 4 47 53 340
2024 Ontario (excluding National Capital Region) 62 26 4 0 8 0 0 62 38 25
2022 National Capital Region 48 25 13 4 5 1 4 330
2022 Ontario (excluding National Capital Region) 55 29 5 4 0 4 3 30
2022 Quebec (excluding National Capital Region) 56 13 13 11 0 0 7 10
2020 National Capital Region 48 26 12 5 4 1 4 360
2019 National Capital Region 49 26 11 6 4 1 3 295
2019 Ontario (excluding National Capital Region) 38 11 22 0 17 0 11 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 10 10 7 13 1 16 53 47 340
2024 Ontario (excluding National Capital Region) 31 11 14 24 9 0 12 35 65 25

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 6 6 1 3 3 8 82 18 340
2024 Ontario (excluding National Capital Region) 73 8 3 8 4 0 5 77 23 25
2022 National Capital Region 76 8 4 1 2 4 5 330
2022 Ontario (excluding National Capital Region) 80 7 5 0 0 3 6 30
2022 Quebec (excluding National Capital Region) 72 0 0 7 0 13 7 10
2020 National Capital Region 74 9 4 2 1 5 4 360
2019 National Capital Region 75 9 4 2 2 4 4 295
2019 Ontario (excluding National Capital Region) 71 0 0 22 0 0 7 10

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 76 7 2 0 0 2 12 89 11 340
2024 Ontario (excluding National Capital Region) 69 11 4 0 4 0 12 78 22 25

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 8 5 2 1 2 11 81 19 340
2024 Ontario (excluding National Capital Region) 62 22 4 0 4 0 8 67 33 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 26 16 21 23 2 1 39 45 340
2024 Ontario (excluding National Capital Region) 8 28 11 15 24 13 0 42 45 25
2022 National Capital Region 27 37 11 13 8 2 3 67 22 330
2022 Ontario (excluding National Capital Region) 26 24 14 12 12 12 0 57 27 30
2022 Quebec (excluding National Capital Region) 38 18 9 7 0 27 0 78 10 10
2020 National Capital Region 26 32 16 13 10 2 1 60 24 360
2019 National Capital Region 19 33 14 17 15 1 1 53 33 295
2019 Ontario (excluding National Capital Region) 33 12 23 12 19 0 0 45 31 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 41 20 11 5 3 1 63 17 340
2024 Ontario (excluding National Capital Region) 12 41 15 16 11 5 0 57 28 25
2022 National Capital Region 34 44 13 6 1 2 0 79 7 330
2022 Ontario (excluding National Capital Region) 27 55 3 6 5 4 0 86 11 30
2022 Quebec (excluding National Capital Region) 26 54 0 0 7 13 0 92 8 10
2020 National Capital Region 30 46 14 5 3 1 0 77 9 360
2019 National Capital Region 22 44 19 8 4 3 0 68 12 295
2019 Ontario (excluding National Capital Region) 25 35 34 0 7 0 0 60 7 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 39 16 8 5 2 0 70 13 340
2024 Ontario (excluding National Capital Region) 33 38 11 10 8 0 0 71 18 25
2022 National Capital Region 42 41 10 5 1 2 0 85 6 330
2022 Ontario (excluding National Capital Region) 44 42 6 9 0 0 0 85 9 30
2022 Quebec (excluding National Capital Region) 73 20 0 0 7 0 0 93 7 10
2020 National Capital Region 37 41 13 4 2 2 0 80 7 355
2019 National Capital Region 35 42 11 7 3 1 0 79 10 295
2019 Ontario (excluding National Capital Region) 38 40 0 22 0 0 0 78 22 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 39 18 6 4 4 1 70 11 340
2024 Ontario (excluding National Capital Region) 24 45 18 13 0 0 0 69 13 25
2022 National Capital Region 32 41 12 7 2 5 0 77 10 330
2022 Ontario (excluding National Capital Region) 35 42 10 13 0 0 0 77 13 30
2022 Quebec (excluding National Capital Region) 32 49 12 7 0 0 0 81 7 10
2020 National Capital Region 33 39 15 7 2 4 0 74 10 355
2019 National Capital Region 39 38 14 5 2 3 0 79 7 295
2019 Ontario (excluding National Capital Region) 49 22 11 11 0 7 0 76 12 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 26 26 9 3 13 1 56 14 340
2024 Ontario (excluding National Capital Region) 21 24 35 4 4 12 0 51 9 25
2022 National Capital Region 28 22 30 8 2 10 0 56 11 330
2022 Ontario (excluding National Capital Region) 27 29 23 10 5 3 4 60 16 30
2022 Quebec (excluding National Capital Region) 37 34 7 13 8 0 0 72 21 10
2020 National Capital Region 28 33 17 10 4 8 0 66 15 360

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 32 11 5 6 8 4 75 13 340
2024 Ontario (excluding National Capital Region) 26 26 4 24 11 0 9 57 38 25
2022 National Capital Region 42 32 7 6 4 5 4 81 11 330
2022 Ontario (excluding National Capital Region) 36 19 16 10 5 14 0 64 17 30
2022 Quebec (excluding National Capital Region) 60 20 0 7 0 13 0 92 8 10
2020 National Capital Region 44 31 11 7 3 2 2 78 10 360

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 5 10 5 42 5 30 72 12 340
2024 Ontario (excluding National Capital Region) 7 8 4 11 39 8 22 73 21 25
2022 National Capital Region 3 5 10 8 40 6 29 74 11 330
2022 Ontario (excluding National Capital Region) 0 3 17 6 41 4 29 70 4 30
2022 Quebec (excluding National Capital Region) 11 7 6 0 16 8 52 41 44 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 18 26 6 6 32 3 41 19 340
2024 Ontario (excluding National Capital Region) 8 10 40 0 11 22 8 26 16 25
2022 National Capital Region 13 18 25 4 2 36 2 50 9 330
2022 Ontario (excluding National Capital Region) 12 14 35 3 5 26 6 38 11 30
2022 Quebec (excluding National Capital Region) 0 41 6 0 8 45 0 75 14 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 39 7 9 3 0 0 81 12 340
2024 Ontario (excluding National Capital Region) 44 38 7 7 4 0 0 82 11 25
2022 National Capital Region 59 33 4 3 1 0 0 92 4 330
2022 Ontario (excluding National Capital Region) 74 22 0 0 5 0 0 95 5 30
2022 Quebec (excluding National Capital Region) 76 17 0 7 0 0 0 93 7 10
2020 National Capital Region 60 31 6 2 1 0 0 91 3 355
2019 National Capital Region 50 35 11 5 0 0 0 84 5 295
2019 Ontario (excluding National Capital Region) 41 47 12 0 0 0 0 88 0 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 32 13 11 7 0 0 69 18 340
2024 Ontario (excluding National Capital Region) 34 23 29 3 11 0 0 57 14 25
2022 National Capital Region 53 30 11 4 2 0 0 83 6 330
2022 Ontario (excluding National Capital Region) 58 30 5 8 0 0 0 88 8 30
2022 Quebec (excluding National Capital Region) 55 38 0 0 7 0 0 93 7 10
2020 National Capital Region 47 37 8 4 3 0 0 85 7 355
2019 National Capital Region 38 32 17 10 3 0 0 70 13 295
2019 Ontario (excluding National Capital Region) 42 29 0 29 0 0 0 71 29 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 33 14 12 8 1 0 65 21 340
2024 Ontario (excluding National Capital Region) 42 15 26 10 7 0 0 57 18 25
2022 National Capital Region 51 31 10 6 2 0 0 82 9 330
2022 Ontario (excluding National Capital Region) 57 35 0 3 5 0 0 92 8 30
2022 Quebec (excluding National Capital Region) 55 38 0 0 7 0 0 93 7 10
2020 National Capital Region 45 39 9 4 3 0 0 84 6 355
2019 National Capital Region 36 34 16 9 4 0 0 70 14 295
2019 Ontario (excluding National Capital Region) 49 22 0 29 0 0 0 71 29 10
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 23 13 14 10 3 0 62 24 340
2024 Ontario (excluding National Capital Region) 37 26 4 11 13 9 0 70 26 25
2022 National Capital Region 48 23 13 9 5 2 1 73 14 330
2022 Ontario (excluding National Capital Region) 42 33 16 0 5 4 0 78 5 30
2022 Quebec (excluding National Capital Region) 39 19 6 0 7 29 0 82 10 10
2020 National Capital Region 42 27 14 8 5 3 0 72 14 355
2019 National Capital Region 31 22 18 19 9 1 0 54 28 295
2019 Ontario (excluding National Capital Region) 49 11 11 0 29 0 0 60 29 10

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 39 30 31 340
2024 Ontario (excluding National Capital Region) 29 29 42 25
2022 National Capital Region 38 40 22 330
2022 Ontario (excluding National Capital Region) 18 49 33 30
2022 Quebec (excluding National Capital Region) 33 38 29 10
2020 National Capital Region 27 41 32 360
2019 National Capital Region 33 27 39 295
2019 Ontario (excluding National Capital Region) 35 31 34 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 7 29 38 5 14 5 130
2022 National Capital Region 9 42 29 5 10 5 120
2020 National Capital Region 7 31 46 3 7 6 95
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 9 91 340
2024 Ontario (excluding National Capital Region) 19 81 25
2022 National Capital Region 10 90 330
2020 National Capital Region 7 93 360

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 43 57 30
2022 National Capital Region 45 55 35

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 72 28 30
2022 National Capital Region 42 58 35

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 5 95 35

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 35

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 35

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 35

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 35

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 31 69 30
2022 National Capital Region 47 53 35

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 64 36 30
2022 National Capital Region 22 78 35

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 61 39 30
2022 National Capital Region 50 50 35

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 36 64 30
2022 National Capital Region 49 51 35

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 44 56 30
2022 National Capital Region 24 76 35

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 49 51 30
2022 National Capital Region 58 42 35

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 30
2022 National Capital Region 38 62 35

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 35

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 35

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 35

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 30
2022 National Capital Region 32 68 35

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 25 75 35

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 25 75 35

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 44 56 30
2022 National Capital Region 65 35 35

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 19 81 30
2022 National Capital Region 22 78 35

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 16 84 30
2022 National Capital Region 11 89 35

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 35

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 35

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 35

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 15 85 35

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 35

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 36 64 30
2022 National Capital Region 19 81 35

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 11 89 30

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 24 76 30
2022 National Capital Region 11 89 30

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 9 91 30

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 11 89 30

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 30
2022 National Capital Region 15 85 30

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 8 92 30

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 30

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 30

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 33 67 30
2022 National Capital Region 23 77 30

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 11 89 30

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 59 41 30
2022 National Capital Region 46 54 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 3 97 30

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 74 26 30
2022 National Capital Region 41 59 30

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 27 73 30

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 10 12 7 5 41 14 46 27 340
2022 National Capital Region 12 13 8 6 3 41 16 59 22 330
2022 Ontario (excluding National Capital Region) 18 0 12 3 5 42 21 48 20 30
2020 National Capital Region 17 14 14 3 3 39 10 60 13 360
2019 National Capital Region 15 10 17 7 4 34 13 47 21 295
2019 Ontario (excluding National Capital Region) 36 0 11 0 11 31 11 61 19 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 28 15 7 4 16 2 68 14 340
2024 Ontario (excluding National Capital Region) 39 23 11 4 7 16 0 73 14 25
2022 National Capital Region 32 34 15 6 2 9 2 74 9 330
2022 Ontario (excluding National Capital Region) 39 21 16 8 0 13 4 72 9 30
2022 Quebec (excluding National Capital Region) 46 38 0 0 7 9 0 92 8 10
2020 National Capital Region 29 35 16 4 2 13 1 74 8 360
2019 National Capital Region 33 32 14 6 4 10 1 72 12 295
2019 Ontario (excluding National Capital Region) 47 11 11 0 0 31 0 84 0 10
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 7 93 340
2022 National Capital Region 8 92 330
2022 Ontario (excluding National Capital Region) 0 100 30
2022 Quebec (excluding National Capital Region) 0 100 10
2020 National Capital Region 6 94 360

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 30 70 25
2022 National Capital Region 16 84 30
2020 National Capital Region 46 54 20

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 79 21 25
2022 National Capital Region 72 28 30

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 30
2020 National Capital Region 0 100 20

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 30

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 3 97 30

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 23 77 25
2022 National Capital Region 9 91 30
2020 National Capital Region 0 100 20

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 42 58 25
2022 National Capital Region 33 67 30

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 25 75 25
2022 National Capital Region 35 65 30

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 30

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 30

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 21 79 25
2022 National Capital Region 31 69 30
2020 National Capital Region 46 54 20

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 28 72 25
2022 National Capital Region 17 83 30

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 28 72 25
2022 National Capital Region 17 83 30
2020 National Capital Region 30 70 20

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 30
2020 National Capital Region 0 100 20

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 22 78 25
2022 National Capital Region 17 83 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 30

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 25
2022 National Capital Region 41 59 30

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 30

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 30

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 30
2020 National Capital Region 0 100 20

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 3 97 30
2020 National Capital Region 0 100 20

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 14 86 30

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 30
2020 National Capital Region 0 100 20

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 52 48 25
2022 National Capital Region 42 58 30
2020 National Capital Region 59 41 20

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 11 89 30

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 30

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 0 100 30

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 0 100 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 7 93 30

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 0 100 30

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 4 96 30

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 14 86 30

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 30

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 29 71 20
2022 National Capital Region 35 65 30

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 30

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 51 49 20
2022 National Capital Region 52 48 30

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20
2022 National Capital Region 0 100 30

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 78 22 20
2022 National Capital Region 58 42 30

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 20

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 15 85 30

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 13 14 4 5 43 8 53 19 340
2022 National Capital Region 13 14 9 5 1 45 12 64 16 330
2022 Ontario (excluding National Capital Region) 15 3 11 3 5 44 20 49 21 30
2020 National Capital Region 16 14 16 2 2 43 8 60 7 355
2019 National Capital Region 15 9 16 4 3 42 11 52 14 295
2019 Ontario (excluding National Capital Region) 36 0 11 0 18 24 11 55 28 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 30 17 6 5 16 2 66 13 340
2024 Ontario (excluding National Capital Region) 39 26 11 4 7 13 0 74 13 25
2022 National Capital Region 31 34 16 6 1 11 1 73 8 330
2022 Ontario (excluding National Capital Region) 33 33 18 3 5 5 4 72 8 30
2022 Quebec (excluding National Capital Region) 46 38 0 0 7 9 0 92 8 10
2020 National Capital Region 29 34 15 5 2 13 1 74 8 360
2019 National Capital Region 34 28 17 4 3 12 2 72 8 295
2019 Ontario (excluding National Capital Region) 49 11 11 0 18 0 11 67 20 10

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 National Capital Region 20 0 31 20 20 9 0 22 44 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 23 10 6 7 0 2 53 47 335
2024 Ontario (excluding National Capital Region) 56 16 12 11 5 0 0 56 44 25
2022 National Capital Region 55 23 12 5 3 0 1 330
2022 Ontario (excluding National Capital Region) 29 51 3 12 5 0 0 30
2022 Quebec (excluding National Capital Region) 56 15 6 11 0 0 13 10
2020 National Capital Region 55 26 12 4 2 0 1 355
2019 National Capital Region 44 31 14 7 3 0 1 295
2019 Ontario (excluding National Capital Region) 36 29 18 11 0 0 7 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 29 25 16 16 0 0 14 86 340
2024 Ontario (excluding National Capital Region) 19 34 32 15 0 0 0 19 81 25
2022 National Capital Region 14 27 26 16 17 0 0 330
2022 Ontario (excluding National Capital Region) 17 31 29 12 11 0 0 30
2022 Quebec (excluding National Capital Region) 19 44 7 0 30 0 0 10
2020 National Capital Region 14 23 29 19 14 0 1 360
2019 National Capital Region 13 29 30 16 11 0 0 295
2019 Ontario (excluding National Capital Region) 42 7 11 22 17 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 29 26 11 13 0 1 21 79 340
2024 Ontario (excluding National Capital Region) 22 35 31 12 0 0 0 22 78 25
2022 National Capital Region 23 28 24 13 12 0 1 330
2022 Ontario (excluding National Capital Region) 30 31 25 7 7 0 0 30
2022 Quebec (excluding National Capital Region) 46 18 0 13 24 0 0 10
2020 National Capital Region 20 28 25 15 11 0 1 360
2019 National Capital Region 17 32 26 16 10 0 0 295
2019 Ontario (excluding National Capital Region) 42 7 11 11 29 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 19 19 20 28 0 1 14 86 340
2024 Ontario (excluding National Capital Region) 27 16 34 11 11 0 0 27 73 25
2022 National Capital Region 18 24 23 14 21 0 0 330
2022 Ontario (excluding National Capital Region) 24 32 12 17 14 0 0 30
2022 Quebec (excluding National Capital Region) 27 23 8 10 33 0 0 10
2020 National Capital Region 19 24 23 20 13 0 1 355
2019 National Capital Region 18 23 24 21 13 1 0 295
2019 Ontario (excluding National Capital Region) 36 7 22 0 29 7 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 26 15 9 7 0 3 40 60 340
2024 Ontario (excluding National Capital Region) 35 36 22 7 0 0 0 35 65 25
2022 National Capital Region 38 26 16 8 9 0 2 330
2022 Ontario (excluding National Capital Region) 43 34 12 11 0 0 0 30
2022 Quebec (excluding National Capital Region) 40 17 0 26 11 0 6 10
2020 National Capital Region 32 28 17 14 9 0 1 355
2019 National Capital Region 32 34 17 7 8 0 2 295
2019 Ontario (excluding National Capital Region) 42 11 11 18 11 7 0 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 28 23 11 9 0 1 28 72 340
2024 Ontario (excluding National Capital Region) 37 49 11 3 0 0 0 37 63 25
2022 National Capital Region 37 26 17 8 11 0 1 330
2022 Ontario (excluding National Capital Region) 46 23 12 13 5 0 0 30
2022 Quebec (excluding National Capital Region) 47 7 15 19 11 0 0 10
2020 National Capital Region 23 31 22 13 11 1 0 355
2019 National Capital Region 25 34 24 9 8 0 0 295
2019 Ontario (excluding National Capital Region) 42 18 22 0 17 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 26 26 9 12 1 0 25 75 340
2024 Ontario (excluding National Capital Region) 24 33 21 18 4 0 0 24 76 25
2022 National Capital Region 30 32 22 9 4 1 2 330
2022 Ontario (excluding National Capital Region) 37 44 16 3 0 0 0 30
2022 Quebec (excluding National Capital Region) 63 0 6 13 18 0 0 10
2020 National Capital Region 33 31 23 7 4 1 1 360
2019 National Capital Region 24 35 25 10 5 0 1 295
2019 Ontario (excluding National Capital Region) 49 11 40 0 0 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 20 25 26 13 16 0 0 20 80 340
2024 Ontario (excluding National Capital Region) 24 27 19 16 15 0 0 24 76 25
2022 National Capital Region 22 28 22 15 11 0 2 330
2022 Ontario (excluding National Capital Region) 29 53 6 5 7 0 0 30
2022 Quebec (excluding National Capital Region) 49 14 6 0 31 0 0 10
2020 National Capital Region 22 27 27 15 6 1 1 355
2019 National Capital Region 16 28 29 19 7 0 1 295
2019 Ontario (excluding National Capital Region) 38 0 34 29 0 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 26 19 14 11 0 1 30 70 340
2024 Ontario (excluding National Capital Region) 33 26 15 16 11 0 0 33 67 25
2022 National Capital Region 31 35 16 10 6 0 1 330
2022 Ontario (excluding National Capital Region) 35 55 3 0 7 0 0 30
2022 Quebec (excluding National Capital Region) 49 14 0 6 31 0 0 10
2020 National Capital Region 31 32 20 10 6 0 1 355
2019 National Capital Region 18 35 24 16 7 0 0 295
2019 Ontario (excluding National Capital Region) 31 17 34 18 0 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 27 14 9 9 0 1 40 60 340
2024 Ontario (excluding National Capital Region) 35 28 15 8 15 0 0 35 65 25
2022 National Capital Region 52 26 11 6 3 1 2 330
2022 Ontario (excluding National Capital Region) 51 37 7 0 5 0 0 30
2022 Quebec (excluding National Capital Region) 41 28 0 0 31 0 0 10
2020 National Capital Region 53 27 9 6 3 0 1 355
2019 National Capital Region 39 29 16 9 6 0 0 295
2019 Ontario (excluding National Capital Region) 42 29 0 22 7 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 25 12 5 4 0 1 54 46 340
2024 Ontario (excluding National Capital Region) 50 24 8 11 7 0 0 50 50 25
2022 National Capital Region 50 25 15 4 4 1 1 330
2022 Ontario (excluding National Capital Region) 59 17 19 0 5 0 0 30
2022 Quebec (excluding National Capital Region) 42 28 6 0 11 0 13 10
2020 National Capital Region 30 36 21 9 4 0 0 355

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 34 16 7 4 1 1 38 62 340
2024 Ontario (excluding National Capital Region) 46 27 11 8 4 3 0 48 52 25
2022 National Capital Region 38 29 17 11 5 0 0 330
2022 Ontario (excluding National Capital Region) 42 37 7 14 0 0 0 30
2022 Quebec (excluding National Capital Region) 49 19 8 0 11 0 13 10
2020 National Capital Region 35 32 20 10 3 0 1 355
2019 National Capital Region 36 32 18 8 5 0 1 295
2019 Ontario (excluding National Capital Region) 36 25 0 22 18 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 22 9 4 7 1 3 54 46 340
2024 Ontario (excluding National Capital Region) 62 19 7 8 0 0 4 65 35 25
2022 National Capital Region 73 15 5 1 1 1 4 330
2022 Ontario (excluding National Capital Region) 63 27 0 0 0 0 10 25
2022 Quebec (excluding National Capital Region) 62 7 11 0 0 0 20 10
2020 National Capital Region 56 25 12 4 1 0 1 355
2019 National Capital Region 68 19 7 3 1 0 2 295
2019 Ontario (excluding National Capital Region) 49 29 22 0 0 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 30 7 4 3 0 1 55 45 340
2024 Ontario (excluding National Capital Region) 50 23 15 8 0 0 4 51 49 25
2022 National Capital Region 66 22 8 1 2 0 1 330
2022 Ontario (excluding National Capital Region) 56 37 3 0 4 0 0 30
2022 Quebec (excluding National Capital Region) 56 20 0 11 0 0 13 10
2020 National Capital Region 43 38 13 3 1 0 1 355

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 76 9 3 1 1 1 9 84 16 340
2024 Ontario (excluding National Capital Region) 72 12 4 4 0 4 4 78 22 25

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 13 3 1 2 2 8 78 22 340
2024 Ontario (excluding National Capital Region) 58 23 8 8 0 0 4 60 40 25

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 11 4 2 2 2 7 80 20 340
2024 Ontario (excluding National Capital Region) 76 9 0 8 7 0 0 76 24 25
2022 National Capital Region 77 7 6 2 2 1 4 330
2022 Ontario (excluding National Capital Region) 78 11 8 0 0 0 2 30
2022 Quebec (excluding National Capital Region) 63 6 7 11 0 0 13 10
2020 National Capital Region 83 10 3 1 1 1 3 355
2019 National Capital Region 76 7 6 5 3 1 2 295
2019 Ontario (excluding National Capital Region) 60 11 11 11 7 0 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 22 7 3 4 1 3 64 36 340
2024 Ontario (excluding National Capital Region) 64 28 8 0 0 0 0 64 36 25
2022 National Capital Region 65 23 6 2 1 1 2 330
2022 Ontario (excluding National Capital Region) 75 13 8 5 0 0 0 30
2022 Quebec (excluding National Capital Region) 70 0 6 0 11 0 13 10
2020 National Capital Region 71 21 4 1 1 0 1 355
2019 National Capital Region 56 26 12 3 2 0 1 295
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 64 17 7 5 5 0 2 65 35 340
2024 Ontario (excluding National Capital Region) 52 37 0 4 7 0 0 52 48 25
2022 National Capital Region 69 17 6 4 2 0 2 330
2022 Ontario (excluding National Capital Region) 72 18 10 0 0 0 0 30
2022 Quebec (excluding National Capital Region) 69 0 7 0 11 0 13 10
2020 National Capital Region 70 17 6 3 3 0 1 355
2019 National Capital Region 58 17 12 8 4 1 0 295
2019 Ontario (excluding National Capital Region) 49 11 40 0 0 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 60 15 3 2 1 0 19 74 26 340
2024 Ontario (excluding National Capital Region) 68 13 0 0 4 0 15 81 19 25
2022 National Capital Region 61 15 5 2 1 0 17 330
2022 Ontario (excluding National Capital Region) 69 10 0 0 5 0 16 30
2022 Quebec (excluding National Capital Region) 63 6 0 0 11 0 20 10
2020 National Capital Region 67 13 2 1 1 0 17 355
2019 National Capital Region 57 10 5 2 1 0 25 295
2019 Ontario (excluding National Capital Region) 60 29 0 0 11 0 0 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 72 16 4 2 1 0 5 76 24 340
2024 Ontario (excluding National Capital Region) 80 16 0 0 4 0 0 80 20 25
2022 National Capital Region 74 14 7 1 1 0 3 330
2022 Ontario (excluding National Capital Region) 83 15 0 0 0 0 2 30
2022 Quebec (excluding National Capital Region) 57 12 0 0 11 0 20 10
2020 National Capital Region 77 13 4 2 1 0 3 360
2019 National Capital Region 75 14 4 2 1 0 4 295
2019 Ontario (excluding National Capital Region) 60 29 0 0 0 0 11 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 46 21 10 6 14 1 2 47 53 340
2024 Ontario (excluding National Capital Region) 41 14 11 8 25 0 0 41 59 25
2022 National Capital Region 69 14 7 3 5 1 3 330
2022 Ontario (excluding National Capital Region) 55 18 10 10 7 0 0 30
2022 Quebec (excluding National Capital Region) 62 6 0 8 24 0 0 10
2020 National Capital Region 65 20 8 3 2 0 1 355
2019 National Capital Region 68 15 7 4 3 1 1 295
2019 Ontario (excluding National Capital Region) 54 35 0 11 0 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 26 10 3 3 0 2 57 43 340
2024 Ontario (excluding National Capital Region) 55 28 8 10 0 0 0 55 45 25
2022 National Capital Region 52 25 13 4 3 0 3 330
2022 Ontario (excluding National Capital Region) 75 17 5 3 0 0 0 30
2022 Quebec (excluding National Capital Region) 26 27 23 0 24 0 0 10
2020 National Capital Region 50 26 13 8 3 0 1 360
2019 National Capital Region 59 22 12 4 2 0 1 295
2019 Ontario (excluding National Capital Region) 76 0 13 0 11 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 32 36 18 6 0 1 39 25 340
2024 Ontario (excluding National Capital Region) 4 23 46 7 15 0 4 29 23 25
2022 National Capital Region 12 33 37 13 5 0 0 44 19 330
2022 Ontario (excluding National Capital Region) 15 26 43 16 0 0 0 41 16 30
2022 Quebec (excluding National Capital Region) 19 34 34 0 13 0 0 52 13 10
2020 National Capital Region 11 33 39 14 3 0 0 44 18 360
2019 National Capital Region 14 36 34 14 3 0 0 49 17 295
2019 Ontario (excluding National Capital Region) 31 29 0 33 7 0 0 60 40 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 21 40 18 10 0 0 28 32 340
2024 Ontario (excluding National Capital Region) 19 21 39 9 12 0 0 21 40 25
2022 National Capital Region 10 19 33 25 12 0 0 38 29 330
2022 Ontario (excluding National Capital Region) 0 14 50 20 16 0 0 37 14 30
2022 Quebec (excluding National Capital Region) 0 7 44 23 26 0 0 49 7 10
2020 National Capital Region 10 22 36 22 10 0 0 32 32 360
2019 National Capital Region 8 23 38 21 10 0 0 30 31 295
2019 Ontario (excluding National Capital Region) 40 11 11 31 7 0 0 38 51 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 39 19 10 5 1 0 66 15 340
2024 Ontario (excluding National Capital Region) 33 34 13 13 0 8 0 72 14 25
2022 National Capital Region 38 41 12 6 2 1 0 80 8 330
2022 Ontario (excluding National Capital Region) 24 63 4 5 0 4 0 91 5 30
2022 Quebec (excluding National Capital Region) 32 47 13 0 7 0 0 80 7 10
2020 National Capital Region 41 42 9 7 1 1 0 84 7 355
2019 National Capital Region 41 42 8 7 1 1 0 84 8 295
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 10

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 6 31 38 20 5 340
2024 Ontario (excluding National Capital Region) 13 11 47 15 14 25
2022 National Capital Region 9 30 37 20 4 330
2022 Ontario (excluding National Capital Region) 12 40 39 9 0 30
2022 Quebec (excluding National Capital Region) 10 19 58 13 0 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 24 7 3 1 1 1 88 5 340
2024 Ontario (excluding National Capital Region) 57 22 11 3 7 0 0 78 10 25
2022 National Capital Region 64 22 6 3 2 3 0 89 5 330
2022 Ontario (excluding National Capital Region) 70 25 4 0 0 0 0 96 0 30
2022 Quebec (excluding National Capital Region) 61 24 15 0 0 0 0 85 0 10
2020 National Capital Region 57 24 9 5 3 2 0 83 7 355

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 28 7 9 5 1 1 79 14 340
2024 Ontario (excluding National Capital Region) 46 27 17 3 7 0 0 73 10 25
2022 National Capital Region 51 24 7 10 6 2 0 77 16 330
2022 Ontario (excluding National Capital Region) 54 26 17 3 0 0 0 80 3 30
2022 Quebec (excluding National Capital Region) 48 7 11 13 0 22 0 70 16 10
2020 National Capital Region 42 30 11 9 7 0 0 73 17 360

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 26 5 4 2 1 1 88 7 340
2024 Ontario (excluding National Capital Region) 50 36 7 4 3 0 0 86 7 25
2022 National Capital Region 59 25 5 6 4 1 0 85 10 330
2022 Ontario (excluding National Capital Region) 56 30 11 3 0 0 0 86 3 30
2022 Quebec (excluding National Capital Region) 55 14 11 7 0 13 0 80 8 10
2020 National Capital Region 53 31 6 4 4 1 0 85 9 360

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 39 14 15 8 1 1 62 24 340
2024 Ontario (excluding National Capital Region) 38 24 15 11 7 5 0 65 19 25
2022 National Capital Region 33 42 11 10 3 1 0 76 13 330
2022 Ontario (excluding National Capital Region) 29 62 2 7 0 0 0 91 7 30
2022 Quebec (excluding National Capital Region) 55 30 0 0 7 8 0 92 8 10
2020 National Capital Region 33 37 16 8 4 2 0 71 12 355
2019 National Capital Region 28 35 15 14 6 1 0 64 21 295
2019 Ontario (excluding National Capital Region) 60 0 11 22 7 0 0 60 29 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 48 18 10 3 0 0 69 13 110
2024 Ontario (excluding National Capital Region) 19 27 43 11 0 0 0 46 11 10
2022 National Capital Region 19 46 13 12 6 2 3 68 19 120
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 11 89 340
2024 Ontario (excluding National Capital Region) 8 92 25
2022 National Capital Region 9 91 330
2022 Ontario (excluding National Capital Region) 0 100 30
2022 Quebec (excluding National Capital Region) 0 100 10
2020 National Capital Region 12 88 355
2019 National Capital Region 16 84 295
2019 Ontario (excluding National Capital Region) 24 76 10

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 57 43 35
2022 National Capital Region 61 39 30

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 61 39 35
2022 National Capital Region 81 19 30

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 41 4 8 0 0 0 88 8 25
2022 National Capital Region 52 33 8 7 0 0 0 85 7 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 31 7 5 2 1 3 86 7 340
2024 Ontario (excluding National Capital Region) 52 38 3 7 0 0 0 89 7 25
2022 National Capital Region 57 28 5 4 1 3 2 89 6 330
2022 Ontario (excluding National Capital Region) 47 30 9 0 0 7 7 90 0 30
2022 Quebec (excluding National Capital Region) 55 30 7 0 0 8 0 92 0 10
2020 National Capital Region 53 29 8 3 3 1 3 85 6 355
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 7 79 340
2024 Ontario (excluding National Capital Region) 11 72 25
2022 National Capital Region 8 77 330
2022 Ontario (excluding National Capital Region) 3 81 30
2022 Quebec (excluding National Capital Region) 0 50 10
2020 National Capital Region 13 68 360

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 68 32 25
2022 National Capital Region 60 40 30
2020 National Capital Region 67 33 50

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 22 16 25 18 4 4 36 46 25
2022 National Capital Region 10 52 20 10 9 0 0 61 19 30
2020 National Capital Region 40 31 14 8 4 0 2 73 12 50

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 24 9 4 40 0 16 38 51 25
2022 National Capital Region 3 31 5 22 19 3 16 42 51 30
2020 National Capital Region 15 12 18 12 12 0 31 39 34 50

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 12 5 5 3 4 30 64 36 340
2024 Ontario (excluding National Capital Region) 65 13 0 0 0 4 18 83 17 25
2022 National Capital Region 47 12 8 2 2 3 26 330
2022 Ontario (excluding National Capital Region) 48 6 4 9 8 10 15 30
2022 Quebec (excluding National Capital Region) 37 0 0 0 0 16 47 10
2020 National Capital Region 55 17 6 4 2 1 14 360
2019 National Capital Region 48 18 10 9 6 1 8 295
2019 Ontario (excluding National Capital Region) 60 11 22 0 0 0 7 10
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