2024 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 53 0 0 0 0 0 100 0 15
2024 Communications or public affairs 62 22 2 14 0 0 0 83 14 35
2024 Science and technology 43 50 0 8 0 0 0 92 8 15
2024 Administration and operations 53 37 1 8 2 0 0 89 9 70
2024 Human resources 60 24 5 6 5 0 0 84 11 20
2024 Financial management 6 64 8 22 0 0 0 70 22 15
2024 Information technology 51 40 0 0 9 0 0 91 9 25
2024 Evaluation 48 22 0 20 10 0 0 70 30 10
2024 Data sciences 40 60 0 0 0 0 0 100 0 10
2024 Policy 36 49 2 11 2 0 0 84 13 45
2024 Project management 38 53 1 5 2 0 0 92 7 65
2024 None of the above 57 39 0 0 4 0 0 96 4 30
2022 Client contact centre 87 13 0 0 0 0 0 100 0 15
2022 Communications or public affairs 68 17 8 5 3 0 0 84 8 30
2022 Science and technology 37 53 6 4 0 0 0 90 4 20
2022 Administration and operations 67 25 5 3 0 0 0 92 3 65
2022 Human resources 19 48 10 23 0 0 0 67 23 20
2022 Financial management 45 38 11 0 6 0 0 83 6 15
2022 Information technology 68 28 0 0 4 0 0 96 4 20
2022 Data sciences 37 54 0 0 9 0 0 91 9 10
2022 Policy 46 45 2 7 0 0 0 91 7 45
2022 Project management 59 34 1 4 2 0 0 93 6 75
2022 None of the above 41 59 0 0 0 0 0 100 0 20
2020 Client contact centre 59 34 0 7 0 0 0 93 7 15
2020 Communications or public affairs 65 31 4 0 0 0 0 96 0 30
2020 Science and technology 63 37 0 0 0 0 0 100 0 15
2020 Administration and operations 49 48 0 3 0 0 0 97 3 65
2020 Human resources 50 34 0 10 5 0 0 84 16 20
2020 Financial management 58 36 0 0 6 0 0 94 6 15
2020 Information management 62 38 0 0 0 0 0 100 0 10
2020 Information technology 61 28 0 5 5 0 0 90 10 35
2020 Evaluation 66 27 0 7 0 0 0 93 7 10
2020 Policy 38 55 3 3 0 0 0 93 3 30
2020 Project management 43 41 5 8 3 0 0 84 11 65
2020 None of the above 43 47 2 8 0 0 0 89 8 35

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 22 0 9 9 0 0 82 18 15
2024 Communications or public affairs 66 19 2 7 5 0 0 85 13 35
2024 Science and technology 85 0 8 0 8 0 0 85 8 15
2024 Administration and operations 58 27 3 6 4 0 2 86 10 70
2024 Human resources 54 35 0 5 6 0 0 89 11 20
2024 Financial management 65 20 14 0 0 0 0 86 0 15
2024 Information technology 71 18 4 3 4 0 0 89 8 25
2024 Evaluation 80 9 0 11 0 0 0 89 11 10
2024 Data sciences 68 9 13 11 0 0 0 77 11 10
2024 Policy 71 14 6 7 2 0 0 85 9 45
2024 Project management 69 22 5 2 0 0 3 93 2 65
2024 None of the above 71 15 0 7 7 0 0 86 14 30

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 31 0 9 6 0 0 85 15 15
2024 Communications or public affairs 48 15 19 7 10 0 0 63 17 35
2024 Science and technology 85 0 8 0 8 0 0 85 8 15
2024 Administration and operations 62 26 0 6 6 0 0 88 12 70
2024 Human resources 43 32 14 5 6 0 0 75 11 20
2024 Financial management 53 33 7 7 0 0 0 86 7 15
2024 Information technology 71 17 8 0 4 0 0 88 4 25
2024 Evaluation 67 22 0 11 0 0 0 89 11 10
2024 Data sciences 65 24 0 0 11 0 0 89 11 10
2024 Policy 75 10 4 4 7 0 0 85 11 45
2024 Project management 50 30 7 7 4 0 3 81 12 65
2024 None of the above 65 17 0 7 11 0 0 82 18 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 25 12 17 0 0 0 70 17 15
2024 Communications or public affairs 38 49 0 5 8 0 0 87 13 35
2024 Science and technology 28 37 6 13 16 0 0 65 29 15
2024 Administration and operations 43 26 10 14 7 0 0 70 21 70
2024 Human resources 38 37 5 5 10 0 5 79 15 20
2024 Financial management 37 41 0 8 14 0 0 78 22 15
2024 Information technology 51 29 0 7 13 0 0 80 20 25
2024 Evaluation 33 38 10 0 9 10 0 79 10 10
2024 Data sciences 72 10 0 9 10 0 0 82 18 10
2024 Policy 32 43 4 12 8 0 0 75 21 45
2024 Project management 39 42 6 5 7 0 0 82 13 65
2024 None of the above 35 39 12 3 11 0 0 74 15 30
2022 Client contact centre 73 27 0 0 0 0 0 100 0 15
2022 Communications or public affairs 73 13 0 8 0 0 6 92 8 30
2022 Science and technology 46 43 0 5 0 0 6 95 5 20
2022 Administration and operations 62 34 0 3 0 1 0 97 3 65
2022 Human resources 65 22 7 5 0 0 0 88 5 20
2022 Financial management 47 36 11 0 0 0 6 88 0 15
2022 Information technology 83 13 0 0 0 0 4 100 0 20
2022 Data sciences 65 27 8 0 0 0 0 92 0 10
2022 Policy 50 33 13 0 2 0 2 85 2 45
2022 Project management 69 26 2 1 0 0 3 97 1 75
2022 None of the above 66 16 9 9 0 0 0 82 9 20
2020 Client contact centre 49 34 12 5 0 0 0 82 5 15
2020 Communications or public affairs 61 23 10 7 0 0 0 84 7 30
2020 Science and technology 56 24 7 13 0 0 0 80 13 15
2020 Administration and operations 45 38 10 7 0 0 0 83 7 65
2020 Human resources 65 16 9 10 0 0 0 81 10 20
2020 Financial management 56 31 8 6 0 0 0 87 6 15
2020 Information management 72 28 0 0 0 0 0 100 0 10
2020 Information technology 59 23 9 3 6 0 0 82 9 35
2020 Evaluation 66 16 18 0 0 0 0 82 0 10
2020 Policy 42 45 3 9 0 0 0 87 9 30
2020 Project management 44 40 2 8 5 0 2 85 13 65
2020 None of the above 33 42 9 12 2 0 2 76 15 35
2019 Communications or public affairs 53 31 12 0 4 0 0 84 4 25
2019 Science and technology 34 34 11 11 11 0 0 68 21 10
2019 Administration and operations 51 30 4 10 2 3 0 84 12 45
2019 Human resources 33 60 0 7 0 0 0 93 7 15
2019 Financial management 52 38 10 0 0 0 0 90 0 10
2019 Information technology 60 30 5 2 3 0 0 90 5 35
2019 Evaluation 60 11 11 11 0 0 7 76 12 10
2019 Policy 53 39 5 0 3 0 0 92 3 25
2019 Project management 54 31 7 6 2 0 0 85 8 55
2019 None of the above 49 25 4 18 4 0 0 73 22 25

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 20 12 34 0 0 0 54 34 15
2024 Communications or public affairs 32 25 11 22 10 0 0 57 32 35
2024 Science and technology 35 37 0 22 6 0 0 72 28 15
2024 Administration and operations 28 25 17 25 5 0 0 53 30 70
2024 Human resources 16 55 10 0 19 0 0 70 19 20
2024 Financial management 22 28 35 15 0 0 0 50 15 15
2024 Information technology 28 41 11 15 5 0 0 69 19 25
2024 Evaluation 9 19 33 19 21 0 0 28 39 10
2024 Data sciences 42 58 0 0 0 0 0 100 0 10
2024 Policy 18 27 19 26 10 0 0 44 36 45
2024 Project management 28 38 10 19 3 0 1 68 23 65
2024 None of the above 33 43 10 3 8 0 3 78 11 30
2022 Client contact centre 65 18 6 5 6 0 0 82 11 15
2022 Communications or public affairs 64 19 9 8 0 0 0 83 8 30
2022 Science and technology 36 48 11 5 0 0 0 84 5 20
2022 Administration and operations 41 45 3 9 0 0 2 88 9 65
2022 Human resources 19 36 27 5 5 0 9 60 10 20
2022 Financial management 36 34 29 0 0 0 0 71 0 15
2022 Information technology 64 14 11 4 6 0 0 79 11 20
2022 Data sciences 51 42 8 0 0 0 0 92 0 10
2022 Policy 24 55 12 7 2 0 0 79 9 45
2022 Project management 39 42 6 8 5 0 0 81 13 75
2022 None of the above 61 20 14 4 0 0 0 81 4 20
2020 Client contact centre 42 38 14 5 0 0 0 81 5 15
2020 Communications or public affairs 56 44 0 0 0 0 0 100 0 25
2020 Science and technology 45 33 22 0 0 0 0 78 0 15
2020 Administration and operations 34 51 8 3 3 0 2 86 6 65
2020 Human resources 40 43 5 5 5 0 0 84 11 20
2020 Financial management 34 46 15 0 6 0 0 80 6 15
2020 Information management 52 38 10 0 0 0 0 90 0 10
2020 Information technology 62 33 0 3 2 0 0 95 5 35
2020 Evaluation 57 36 7 0 0 0 0 93 0 10
2020 Policy 26 51 16 7 0 0 0 77 7 30
2020 Project management 40 44 3 5 8 0 0 84 13 65
2020 None of the above 37 35 16 7 6 0 0 72 12 35
2019 Communications or public affairs 32 60 4 4 0 0 0 92 4 25
2019 Science and technology 17 66 0 17 0 0 0 83 17 10
2019 Administration and operations 27 34 21 18 1 0 0 60 19 45
2019 Human resources 40 40 13 7 0 0 0 80 7 15
2019 Financial management 34 48 9 0 10 0 0 81 10 10
2019 Information technology 26 47 9 12 3 0 3 75 16 35
2019 Evaluation 25 42 11 22 0 0 0 67 22 10
2019 Policy 20 58 5 13 5 0 0 78 17 25
2019 Project management 25 49 16 6 4 0 0 74 10 55
2019 None of the above 31 38 6 19 6 0 0 69 25 25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 43 9 0 0 0 0 91 0 15
2024 Communications or public affairs 69 26 0 2 3 0 0 95 5 35
2024 Science and technology 42 50 0 8 0 0 0 92 8 15
2024 Administration and operations 37 43 8 7 4 0 2 81 11 70
2024 Human resources 48 32 5 5 9 0 0 81 14 20
2024 Financial management 38 40 14 0 7 0 0 78 7 15
2024 Information technology 43 28 19 5 0 5 0 75 5 25
2024 Evaluation 51 18 22 0 9 0 0 69 9 10
2024 Data sciences 59 13 0 19 10 0 0 72 28 10
2024 Policy 39 34 10 15 2 0 0 73 17 45
2024 Project management 46 34 14 4 0 0 1 81 4 65
2024 None of the above 36 38 15 4 8 0 0 74 11 30
2022 Client contact centre 71 19 9 0 0 0 0 91 0 15
2022 Communications or public affairs 81 13 3 3 0 0 0 94 3 30
2022 Science and technology 62 22 6 10 0 0 0 84 10 20
2022 Administration and operations 61 32 1 4 0 1 0 94 4 65
2022 Human resources 46 49 5 0 0 0 0 95 0 20
2022 Financial management 36 40 17 0 0 0 7 82 0 15
2022 Information technology 70 30 0 0 0 0 0 100 0 20
2022 Data sciences 82 18 0 0 0 0 0 100 0 10
2022 Policy 55 31 2 6 4 0 2 87 11 45
2022 Project management 56 31 7 5 0 0 1 88 5 75
2022 None of the above 70 5 15 9 0 0 0 75 9 20
2020 Client contact centre 66 21 5 7 0 0 0 88 7 15
2020 Communications or public affairs 68 19 7 4 3 0 0 86 7 30
2020 Science and technology 71 22 7 0 0 0 0 93 0 15
2020 Administration and operations 53 38 6 3 0 0 0 91 3 65
2020 Human resources 67 22 5 5 0 0 0 89 5 20
2020 Financial management 41 38 15 0 6 0 0 79 6 15
2020 Information management 83 7 10 0 0 0 0 90 0 10
2020 Information technology 64 31 0 3 2 0 0 95 5 35
2020 Evaluation 48 45 0 0 0 0 7 100 0 10
2020 Policy 44 46 7 3 0 0 0 90 3 30
2020 Project management 49 41 3 5 2 0 0 90 7 65
2020 None of the above 54 27 15 3 0 0 0 81 3 35
2019 Communications or public affairs 57 28 12 0 4 0 0 84 4 25
2019 Science and technology 38 39 6 11 0 6 0 82 11 10
2019 Administration and operations 54 28 8 9 1 0 0 82 10 45
2019 Human resources 73 20 7 0 0 0 0 93 0 15
2019 Financial management 52 19 19 0 10 0 0 71 10 10
2019 Information technology 48 46 2 3 0 0 0 95 3 35
2019 Evaluation 38 33 11 0 11 0 7 76 12 10
2019 Policy 55 31 5 10 0 0 0 86 10 25
2019 Project management 43 45 6 6 0 0 0 88 6 55
2019 None of the above 41 38 12 4 4 0 0 80 8 25

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 28 0 0 18 0 0 82 18 15
2024 Communications or public affairs 81 14 0 0 5 0 0 95 5 35
2024 Science and technology 48 21 15 0 16 0 0 69 16 15
2024 Administration and operations 40 33 16 9 2 0 0 73 11 70
2024 Human resources 51 24 12 4 10 0 0 74 14 20
2024 Financial management 35 43 7 15 0 0 0 78 15 15
2024 Information technology 44 28 11 12 5 0 0 72 17 25
2024 Evaluation 39 52 9 0 0 0 0 91 0 10
2024 Data sciences 82 9 0 0 10 0 0 90 10 10
2024 Policy 43 40 8 9 0 0 0 83 9 45
2024 Project management 50 34 4 10 2 0 0 84 12 65
2024 None of the above 44 37 4 4 11 0 0 81 14 30
2022 Client contact centre 71 22 7 0 0 0 0 93 0 15
2022 Communications or public affairs 58 22 5 8 8 0 0 79 16 30
2022 Science and technology 52 15 18 15 0 0 0 67 15 20
2022 Administration and operations 61 27 2 6 3 0 0 88 9 65
2022 Human resources 49 36 10 5 0 0 0 85 5 20
2022 Financial management 53 23 6 18 0 0 0 77 18 15
2022 Information technology 54 31 0 14 0 0 0 86 14 20
2022 Data sciences 70 15 15 0 0 0 0 85 0 10
2022 Policy 53 22 4 13 8 0 0 75 21 45
2022 Project management 49 35 5 9 1 1 0 85 10 75
2022 None of the above 51 19 20 10 0 0 0 71 10 20
2020 Client contact centre 61 27 7 5 0 0 0 88 5 15
2020 Communications or public affairs 64 11 21 4 0 0 0 75 4 30
2020 Science and technology 53 38 9 0 0 0 0 91 0 10
2020 Administration and operations 49 31 9 9 1 0 0 80 11 65
2020 Human resources 69 20 0 0 10 0 0 90 10 20
2020 Financial management 22 59 11 8 0 0 0 81 8 15
2020 Information management 60 30 0 10 0 0 0 90 10 10
2020 Information technology 54 28 5 11 2 0 0 82 13 35
2020 Evaluation 46 45 0 9 0 0 0 91 9 10
2020 Policy 48 36 7 10 0 0 0 83 10 30
2020 Project management 38 35 7 15 5 0 0 72 20 65
2020 None of the above 45 24 18 5 8 0 0 69 13 35
2019 Communications or public affairs 44 46 4 6 0 0 0 90 6 25
2019 Science and technology 38 32 23 6 0 0 0 70 6 10
2019 Administration and operations 44 27 15 14 0 0 0 71 14 45
2019 Human resources 40 33 13 13 0 0 0 74 13 15
2019 Financial management 43 28 10 10 10 0 0 71 19 10
2019 Information technology 49 41 5 0 5 0 0 90 5 35
2019 Evaluation 60 29 0 11 0 0 0 89 11 10
2019 Policy 50 33 5 8 5 0 0 83 13 25
2019 Project management 46 39 6 5 4 0 0 85 9 55
2019 None of the above 39 20 16 14 10 0 0 59 25 25

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 21 24 6 18 0 0 52 24 15
2024 Communications or public affairs 45 39 5 3 9 0 0 84 11 35
2024 Science and technology 49 35 0 16 0 0 0 84 16 15
2024 Administration and operations 32 47 7 9 5 0 0 79 14 70
2024 Human resources 36 32 0 21 11 0 0 69 31 20
2024 Financial management 24 42 20 15 0 0 0 66 15 15
2024 Information technology 44 44 7 5 0 0 0 88 5 25
2024 Evaluation 60 40 0 0 0 0 0 100 0 10
2024 Data sciences 51 37 12 0 0 0 0 88 0 10
2024 Policy 31 29 19 15 5 0 0 61 20 45
2024 Project management 17 59 11 9 4 0 0 76 13 65
2024 None of the above 39 44 10 3 4 0 0 83 7 30
2022 Client contact centre 45 34 16 6 0 0 0 78 6 15
2022 Communications or public affairs 31 46 23 0 0 0 0 77 0 30
2022 Science and technology 37 53 5 4 0 0 0 91 4 20
2022 Administration and operations 42 44 8 6 1 0 0 86 7 65
2022 Human resources 31 28 22 14 5 0 0 59 19 20
2022 Financial management 26 56 7 11 0 0 0 82 11 15
2022 Information technology 49 30 10 4 6 0 0 79 11 20
2022 Data sciences 76 16 8 0 0 0 0 92 0 10
2022 Policy 34 49 9 2 6 0 0 82 8 45
2022 Project management 43 40 7 8 2 0 0 82 10 75
2022 None of the above 58 38 0 0 4 0 0 96 4 20
2020 Client contact centre 56 25 19 0 0 0 0 81 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 30
2020 Science and technology 58 27 7 7 0 0 0 85 7 10
2020 Administration and operations 37 41 12 10 0 0 0 78 10 65
2020 Human resources 64 31 0 5 0 0 0 95 5 20
2020 Financial management 26 61 8 0 6 0 0 87 6 15
2020 Information management 45 35 20 0 0 0 0 80 0 10
2020 Information technology 60 33 0 5 2 0 0 93 7 35
2020 Evaluation 39 43 9 9 0 0 0 82 9 10
2020 Policy 45 45 7 2 0 0 0 91 2 30
2020 Project management 33 50 8 5 3 0 0 84 8 65
2020 None of the above 43 43 5 9 0 0 0 86 9 35
2019 Communications or public affairs 28 64 0 4 4 0 0 92 8 25
2019 Science and technology 23 49 17 11 0 0 0 72 11 10
2019 Administration and operations 41 32 8 8 12 0 0 73 20 45
2019 Human resources 40 34 13 13 0 0 0 74 13 15
2019 Financial management 19 53 19 0 10 0 0 71 10 10
2019 Information technology 36 44 12 3 5 0 0 80 9 35
2019 Evaluation 29 54 11 0 0 0 7 88 0 10
2019 Policy 31 47 8 10 5 0 0 77 15 25
2019 Project management 32 50 8 10 0 0 0 82 10 55
2019 None of the above 26 37 28 2 6 0 0 63 9 25

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 26 29 9 9 0 0 53 18 15
2024 Communications or public affairs 48 38 7 0 7 0 0 86 7 35
2024 Science and technology 42 42 0 16 0 0 0 84 16 15
2024 Administration and operations 33 30 20 11 5 0 0 63 16 70
2024 Human resources 46 14 7 18 15 0 0 60 33 20
2024 Financial management 24 34 28 15 0 0 0 57 15 15
2024 Information technology 33 36 15 11 0 5 0 73 11 25
2024 Evaluation 31 29 40 0 0 0 0 60 0 10
2024 Data sciences 42 49 9 0 0 0 0 91 0 10
2024 Policy 36 34 12 11 6 0 0 71 18 45
2024 Project management 32 42 9 13 4 0 0 75 17 65
2024 None of the above 36 34 11 11 8 0 0 70 19 30
2022 Client contact centre 63 15 22 0 0 0 0 78 0 15
2022 Communications or public affairs 44 30 15 8 3 0 0 74 11 30
2022 Science and technology 38 53 0 10 0 0 0 90 10 20
2022 Administration and operations 45 38 8 6 2 0 0 83 8 65
2022 Human resources 36 28 12 14 9 0 0 64 24 20
2022 Financial management 30 47 12 0 11 0 0 77 11 15
2022 Information technology 44 25 11 14 6 0 0 68 21 20
2022 Data sciences 78 22 0 0 0 0 0 100 0 10
2022 Policy 32 49 8 6 4 0 0 82 10 45
2022 Project management 47 33 8 9 2 0 0 80 12 75
2022 None of the above 64 22 4 10 0 0 0 86 10 20
2020 Client contact centre 61 28 0 10 0 0 0 90 10 15
2020 Communications or public affairs 55 34 11 0 0 0 0 89 0 30
2020 Science and technology 56 31 7 7 0 0 0 87 7 15
2020 Administration and operations 45 38 6 5 3 3 0 86 8 65
2020 Human resources 59 36 0 5 0 0 0 95 5 20
2020 Financial management 26 45 15 8 6 0 0 71 13 15
2020 Information management 55 38 0 7 0 0 0 93 7 10
2020 Information technology 45 38 6 6 5 0 0 83 11 35
2020 Evaluation 50 34 7 9 0 0 0 85 9 10
2020 Policy 43 41 10 2 3 0 0 84 6 30
2020 Project management 48 37 3 10 2 0 0 85 11 65
2020 None of the above 42 28 18 9 0 0 3 72 9 35
2019 Communications or public affairs 33 56 0 8 4 0 0 88 12 25
2019 Science and technology 17 49 6 28 0 0 0 66 28 10
2019 Administration and operations 28 43 8 19 1 0 0 71 21 45
2019 Human resources 33 33 7 20 7 0 0 67 26 15
2019 Financial management 15 47 19 10 10 0 0 62 19 10
2019 Information technology 29 42 18 3 9 0 0 70 12 35
2019 Evaluation 7 53 22 7 11 0 0 60 18 10
2019 Policy 37 32 0 23 8 0 0 69 31 25
2019 Project management 37 39 12 11 2 0 0 75 13 55
2019 None of the above 27 30 28 12 2 0 0 57 15 25

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 43 6 0 0 0 0 94 0 15
2024 Communications or public affairs 32 48 9 9 3 0 0 79 12 35
2024 Science and technology 36 49 8 8 0 0 0 85 8 15
2024 Administration and operations 41 30 16 10 3 0 0 72 12 70
2024 Human resources 27 40 6 7 20 0 0 67 27 20
2024 Financial management 21 50 22 7 0 0 0 71 7 15
2024 Information technology 53 36 11 0 0 0 0 89 0 25
2024 Evaluation 58 33 0 9 0 0 0 91 9 10
2024 Data sciences 70 30 0 0 0 0 0 100 0 10
2024 Policy 31 36 7 22 4 0 0 67 27 45
2024 Project management 25 59 6 6 4 0 0 84 10 65
2024 None of the above 45 45 0 3 8 0 0 89 11 30
2022 Client contact centre 40 60 0 0 0 0 0 100 0 15
2022 Communications or public affairs 48 44 5 3 0 0 0 92 3 30
2022 Science and technology 37 51 6 6 0 0 0 88 6 20
2022 Administration and operations 49 39 4 7 1 0 0 88 8 65
2022 Human resources 27 31 14 24 5 0 0 58 28 20
2022 Financial management 49 40 11 0 0 0 0 89 0 15
2022 Information technology 59 32 0 4 0 0 4 95 5 20
2022 Data sciences 66 27 0 0 0 0 8 100 0 10
2022 Policy 33 49 8 5 4 0 0 83 10 45
2022 Project management 35 43 11 8 2 0 0 79 10 75
2022 None of the above 44 52 0 0 4 0 0 96 4 20
2020 Client contact centre 47 34 0 19 0 0 0 81 19 15
2020 Communications or public affairs 45 55 0 0 0 0 0 100 0 25
2020 Science and technology 26 59 0 14 0 0 0 86 14 10
2020 Administration and operations 38 34 14 12 2 0 0 72 14 65
2020 Human resources 35 60 0 5 0 0 0 95 5 20
2020 Financial management 22 72 0 0 6 0 0 94 6 15
2020 Information management 45 35 0 10 10 0 0 80 20 10
2020 Information technology 44 35 9 8 3 0 0 79 11 35
2020 Evaluation 27 63 0 0 9 0 0 91 9 10
2020 Policy 19 53 13 12 3 0 0 72 16 30
2020 Project management 29 50 10 11 0 0 0 80 11 65
2020 None of the above 31 41 7 15 2 0 3 75 18 35
2019 Communications or public affairs 25 56 8 12 0 0 0 80 12 25
2019 Science and technology 6 55 28 11 0 0 0 61 11 10
2019 Administration and operations 35 39 14 8 4 0 0 74 12 45
2019 Human resources 13 53 13 13 7 0 0 67 20 15
2019 Financial management 19 72 0 0 10 0 0 90 10 10
2019 Information technology 24 50 10 10 5 0 0 75 15 35
2019 Evaluation 0 66 22 0 11 0 0 66 11 10
2019 Policy 17 56 8 16 3 0 0 74 19 25
2019 Project management 30 40 5 23 2 0 0 70 25 55
2019 None of the above 23 59 16 0 2 0 0 82 2 25

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 29 14 0 9 0 0 78 9 15
2024 Communications or public affairs 41 46 4 7 2 0 0 87 9 35
2024 Science and technology 58 19 8 9 8 0 0 76 16 15
2024 Administration and operations 49 34 7 8 1 0 0 83 10 70
2024 Human resources 48 35 4 7 6 0 0 83 13 20
2024 Financial management 31 55 6 8 0 0 0 86 8 15
2024 Information technology 68 24 3 5 0 0 0 92 5 25
2024 Evaluation 69 22 0 9 0 0 0 91 9 10
2024 Data sciences 50 50 0 0 0 0 0 100 0 10
2024 Policy 33 38 13 16 0 0 0 72 16 45
2024 Project management 47 39 8 1 4 0 0 86 6 65
2024 None of the above 66 20 3 7 4 0 0 86 10 30
2022 Client contact centre 50 37 0 12 0 0 0 88 12 15
2022 Communications or public affairs 67 22 5 0 5 0 0 90 5 30
2022 Science and technology 58 38 4 0 0 0 0 96 0 20
2022 Administration and operations 63 30 7 0 0 0 0 93 0 65
2022 Human resources 52 32 16 0 0 0 0 84 0 20
2022 Financial management 54 46 0 0 0 0 0 100 0 15
2022 Information technology 72 19 4 4 0 0 0 91 4 20
2022 Data sciences 51 49 0 0 0 0 0 100 0 10
2022 Policy 55 39 2 0 4 0 0 94 4 45
2022 Project management 52 39 1 5 2 0 0 91 7 75
2022 None of the above 68 28 0 4 0 0 0 96 4 20
2020 Client contact centre 63 30 7 0 0 0 0 93 0 15
2020 Communications or public affairs 59 31 7 4 0 0 0 89 4 30
2020 Science and technology 69 15 16 0 0 0 0 84 0 15
2020 Administration and operations 55 33 7 4 0 0 0 88 4 65
2020 Human resources 69 31 0 0 0 0 0 100 0 20
2020 Financial management 26 61 13 0 0 0 0 87 0 15
2020 Information management 62 17 0 10 10 0 0 80 20 10
2020 Information technology 65 30 3 0 2 0 0 95 2 35
2020 Evaluation 50 32 9 9 0 0 0 82 9 10
2020 Policy 39 46 7 3 2 0 3 87 6 30
2020 Project management 57 30 11 2 0 0 0 87 2 65
2020 None of the above 62 26 3 6 2 0 0 89 8 35
2019 Communications or public affairs 39 42 12 8 0 0 0 80 8 25
2019 Science and technology 23 38 11 28 0 0 0 61 28 10
2019 Administration and operations 54 31 4 8 1 3 0 87 9 45
2019 Human resources 47 40 13 0 0 0 0 87 0 15
2019 Financial management 24 57 19 0 0 0 0 81 0 10
2019 Information technology 52 38 5 3 2 0 0 90 5 35
2019 Evaluation 31 58 0 11 0 0 0 89 11 10
2019 Policy 35 50 8 5 3 0 0 85 8 25
2019 Project management 38 39 11 12 0 0 0 77 12 55
2019 None of the above 26 62 12 0 0 0 0 88 0 25

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 6 15 6 18 0 0 61 24 15
2024 Communications or public affairs 39 42 9 2 7 0 0 81 10 35
2024 Science and technology 47 20 17 9 8 0 0 67 16 15
2024 Administration and operations 30 45 10 11 4 0 0 75 15 70
2024 Human resources 43 20 0 17 20 0 0 63 37 20
2024 Financial management 17 47 15 21 0 0 0 65 21 15
2024 Information technology 37 36 23 3 0 0 0 73 3 25
2024 Evaluation 39 43 9 9 0 0 0 82 9 10
2024 Data sciences 82 18 0 0 0 0 0 100 0 10
2024 Policy 33 36 6 18 6 0 0 69 24 45
2024 Project management 26 52 10 7 4 0 0 79 12 65
2024 None of the above 35 35 8 11 11 0 0 70 22 30
2022 Client contact centre 56 22 22 0 0 0 0 78 0 15
2022 Communications or public affairs 57 24 11 8 0 0 0 81 8 30
2022 Science and technology 65 26 4 5 0 0 0 91 5 20
2022 Administration and operations 48 40 6 4 2 0 0 88 6 65
2022 Human resources 36 26 19 19 0 0 0 62 19 20
2022 Financial management 29 54 7 0 11 0 0 82 11 15
2022 Information technology 56 23 8 13 0 0 0 79 13 20
2022 Data sciences 68 32 0 0 0 0 0 100 0 10
2022 Policy 38 38 16 2 6 0 0 76 8 45
2022 Project management 48 29 14 6 2 0 0 77 9 75
2022 None of the above 59 28 8 4 0 0 0 87 4 20
2020 Client contact centre 54 34 12 0 0 0 0 88 0 15
2020 Communications or public affairs 55 34 12 0 0 0 0 88 0 30
2020 Science and technology 29 48 9 13 0 0 0 77 13 15
2020 Administration and operations 47 34 7 10 3 0 0 80 13 65
2020 Human resources 64 26 5 5 0 0 0 90 5 20
2020 Financial management 18 68 8 0 6 0 0 87 6 15
2020 Information management 62 30 7 0 0 0 0 93 0 10
2020 Information technology 53 33 3 3 8 0 0 86 11 35
2020 Evaluation 23 52 7 9 0 9 0 83 10 10
2020 Policy 34 39 10 13 4 0 0 74 16 30
2020 Project management 43 37 7 10 3 0 0 80 13 65
2020 None of the above 42 43 5 6 3 0 0 86 9 35
2019 Communications or public affairs 42 38 8 8 4 0 0 80 12 25
2019 Science and technology 31 43 26 0 0 0 0 74 0 10
2019 Administration and operations 38 31 9 18 4 0 0 69 22 45
2019 Human resources 40 27 13 13 7 0 0 67 20 15
2019 Financial management 9 53 19 0 19 0 0 62 19 10
2019 Information technology 29 38 21 7 5 0 0 67 12 35
2019 Evaluation 7 54 22 0 18 0 0 60 18 10
2019 Policy 26 33 20 8 13 0 0 59 21 25
2019 Project management 30 41 16 7 6 0 0 71 13 55
2019 None of the above 23 40 16 14 6 0 0 63 21 25

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 22 18 8 9 0 0 65 17 15
2024 Communications or public affairs 59 32 2 3 4 0 0 92 6 35
2024 Science and technology 69 23 0 8 0 0 0 92 8 15
2024 Administration and operations 47 41 6 4 1 0 0 88 6 70
2024 Human resources 35 53 0 7 6 0 0 87 13 20
2024 Financial management 37 49 15 0 0 0 0 85 0 15
2024 Information technology 64 36 0 0 0 0 0 100 0 25
2024 Evaluation 67 33 0 0 0 0 0 100 0 10
2024 Data sciences 51 39 10 0 0 0 0 90 0 10
2024 Policy 40 36 10 9 5 0 0 76 14 45
2024 Project management 45 41 8 3 3 0 0 86 6 65
2024 None of the above 66 28 7 0 0 0 0 93 0 30
2022 Client contact centre 54 24 16 6 0 0 0 78 6 15
2022 Communications or public affairs 61 27 9 3 0 0 0 88 3 30
2022 Science and technology 47 49 0 4 0 0 0 96 4 20
2022 Administration and operations 60 37 2 1 0 0 0 97 1 65
2022 Human resources 59 22 5 5 0 9 0 89 5 20
2022 Financial management 55 34 11 0 0 0 0 89 0 15
2022 Information technology 66 30 4 0 0 0 0 96 0 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 42 45 2 9 2 0 0 87 11 45
2022 Project management 64 27 4 4 1 0 0 91 5 75
2022 None of the above 67 29 0 4 0 0 0 96 4 20
2020 Client contact centre 43 42 15 0 0 0 0 85 0 15
2020 Communications or public affairs 71 21 8 0 0 0 0 92 0 30
2020 Science and technology 76 17 7 0 0 0 0 93 0 10
2020 Administration and operations 46 38 12 3 0 0 0 85 3 65
2020 Human resources 64 31 5 0 0 0 0 95 0 20
2020 Financial management 48 45 7 0 0 0 0 93 0 10
2020 Information management 62 38 0 0 0 0 0 100 0 10
2020 Information technology 85 12 3 0 0 0 0 97 0 35
2020 Evaluation 41 41 9 9 0 0 0 82 9 10
2020 Policy 54 27 16 3 0 0 0 81 3 30
2020 Project management 48 43 3 5 0 0 0 92 5 65
2020 None of the above 54 40 3 3 0 0 0 94 3 35
2019 Communications or public affairs 46 42 8 4 0 0 0 88 4 25
2019 Science and technology 61 28 0 11 0 0 0 89 11 10
2019 Administration and operations 44 40 7 3 7 0 0 84 9 45
2019 Human resources 60 33 6 0 0 0 0 94 0 15
2019 Financial management 43 47 10 0 0 0 0 90 0 10
2019 Information technology 60 29 9 0 2 0 0 89 2 35
2019 Evaluation 60 11 29 0 0 0 0 71 0 10
2019 Policy 45 35 10 10 0 0 0 80 10 25
2019 Project management 47 41 10 2 0 0 0 88 2 55
2019 None of the above 46 38 12 4 0 0 0 84 4 25

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 23 15 8 18 0 0 60 26 15
2024 Communications or public affairs 46 30 10 11 2 0 0 76 14 35
2024 Science and technology 34 36 0 22 8 0 0 70 30 15
2024 Administration and operations 21 43 13 19 5 0 0 63 23 70
2024 Human resources 42 31 0 12 15 0 0 73 27 20
2024 Financial management 46 33 21 0 0 0 0 79 0 15
2024 Information technology 49 28 15 8 0 0 0 77 8 25
2024 Evaluation 48 52 0 0 0 0 0 100 0 10
2024 Data sciences 42 30 0 28 0 0 0 72 28 10
2024 Policy 26 35 16 15 9 0 0 61 24 45
2024 Project management 21 43 20 7 8 0 0 65 16 65
2024 None of the above 32 32 7 13 15 0 0 64 29 30
2022 Client contact centre 29 51 7 13 0 0 0 80 13 15
2022 Communications or public affairs 44 48 5 0 3 0 0 92 3 30
2022 Science and technology 43 52 0 5 0 0 0 95 5 20
2022 Administration and operations 29 55 5 8 2 0 0 84 10 65
2022 Human resources 42 39 9 10 0 0 0 81 10 20
2022 Financial management 29 54 11 6 0 0 0 83 6 15
2022 Information technology 57 29 0 14 0 0 0 86 14 20
2022 Data sciences 58 42 0 0 0 0 0 100 0 10
2022 Policy 26 52 8 6 8 0 0 78 14 45
2022 Project management 48 30 11 8 2 0 0 78 11 75
2022 None of the above 27 34 25 14 0 0 0 61 14 20
2020 Client contact centre 54 27 19 0 0 0 0 81 0 15
2020 Communications or public affairs 43 43 7 4 3 0 0 86 7 30
2020 Science and technology 53 25 9 13 0 0 0 78 13 15
2020 Administration and operations 34 43 12 8 3 0 0 77 11 65
2020 Human resources 55 45 0 0 0 0 0 100 0 20
2020 Financial management 13 66 15 0 6 0 0 79 6 15
2020 Information management 48 42 10 0 0 0 0 90 0 10
2020 Information technology 50 33 3 9 5 0 0 83 14 35
2020 Evaluation 32 32 27 9 0 0 0 63 9 10
2020 Policy 31 35 23 11 0 0 0 66 11 30
2020 Project management 35 46 16 3 0 0 0 81 3 65
2020 None of the above 32 49 5 8 3 2 0 83 12 35
2019 Communications or public affairs 21 56 16 0 8 0 0 76 8 25
2019 Science and technology 27 6 34 32 0 0 0 34 32 10
2019 Administration and operations 29 39 13 14 4 0 0 68 18 45
2019 Human resources 47 20 13 13 7 0 0 67 20 15
2019 Financial management 19 34 9 29 10 0 0 53 38 10
2019 Information technology 23 55 10 10 2 0 0 78 12 35
2019 Evaluation 7 53 18 11 11 0 0 60 22 10
2019 Policy 21 42 14 14 8 0 0 63 22 25
2019 Project management 26 50 10 12 2 0 0 76 14 55
2019 None of the above 22 47 16 4 10 0 0 69 15 25

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 44 14 0 18 0 0 68 18 15
2024 Communications or public affairs 33 52 2 8 5 0 0 85 12 35
2024 Science and technology 43 44 6 0 8 0 0 86 8 15
2024 Administration and operations 28 48 13 7 4 0 0 75 11 70
2024 Human resources 53 25 7 5 10 0 0 78 15 20
2024 Financial management 46 33 13 8 0 0 0 79 8 15
2024 Information technology 56 24 7 4 9 0 0 80 13 25
2024 Evaluation 61 29 0 9 0 0 0 91 9 10
2024 Data sciences 73 19 9 0 0 0 0 91 0 10
2024 Policy 28 35 12 16 9 0 0 63 25 45
2024 Project management 27 43 12 11 6 0 0 70 18 65
2024 None of the above 40 24 3 25 8 0 0 64 33 30
2022 Client contact centre 43 50 7 0 0 0 0 93 0 15
2022 Communications or public affairs 43 45 10 0 3 0 0 88 3 30
2022 Science and technology 53 32 10 4 0 0 0 86 4 20
2022 Administration and operations 48 42 4 5 1 0 0 90 6 65
2022 Human resources 50 36 4 5 5 0 0 86 10 20
2022 Financial management 23 61 6 11 0 0 0 83 11 15
2022 Information technology 62 27 6 0 4 0 0 90 4 20
2022 Data sciences 84 8 8 0 0 0 0 92 0 10
2022 Policy 31 41 18 6 4 0 0 71 10 45
2022 Project management 62 18 10 8 2 0 0 79 11 75
2022 None of the above 41 20 24 14 0 0 0 61 14 20
2020 Client contact centre 68 0 18 14 0 0 0 68 14 15
2020 Communications or public affairs 53 26 15 7 0 0 0 79 7 30
2020 Science and technology 47 53 0 0 0 0 0 100 0 15
2020 Administration and operations 44 34 14 8 0 0 0 78 8 65
2020 Human resources 69 31 0 0 0 0 0 100 0 20
2020 Financial management 20 66 8 6 0 0 0 87 6 15
2020 Information management 51 27 11 0 11 0 0 78 11 10
2020 Information technology 53 27 3 12 5 0 0 80 17 35
2020 Evaluation 40 16 35 0 9 0 0 56 9 10
2020 Policy 33 38 16 7 6 0 0 71 13 30
2020 Project management 42 24 25 9 0 0 0 66 9 65
2020 None of the above 38 35 12 6 6 2 0 75 12 35
2019 Communications or public affairs 39 45 12 4 0 0 0 84 4 25
2019 Science and technology 17 56 17 11 0 0 0 72 11 10
2019 Administration and operations 37 34 15 11 3 0 0 72 13 45
2019 Human resources 53 27 13 6 0 0 0 80 6 15
2019 Financial management 9 72 0 19 0 0 0 81 19 10
2019 Information technology 34 42 10 9 5 0 0 76 14 35
2019 Evaluation 17 58 13 0 11 0 0 75 11 10
2019 Policy 26 31 21 19 3 0 0 57 22 25
2019 Project management 40 35 11 12 2 0 0 75 14 55
2019 None of the above 35 36 12 8 9 0 0 71 17 25

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 29 8 24 0 0 0 68 24 15
2024 Communications or public affairs 53 32 5 5 5 0 0 86 10 35
2024 Science and technology 55 22 0 15 8 0 0 78 22 15
2024 Administration and operations 38 41 11 6 3 0 0 80 9 70
2024 Human resources 43 20 27 6 5 0 0 62 11 20
2024 Financial management 31 41 15 13 0 0 0 72 13 15
2024 Information technology 52 28 11 4 5 0 0 81 8 25
2024 Evaluation 51 31 0 18 0 0 0 82 18 10
2024 Data sciences 63 37 0 0 0 0 0 100 0 10
2024 Policy 32 35 13 14 6 0 0 67 20 45
2024 Project management 27 49 13 11 0 0 0 77 11 65
2024 None of the above 36 49 8 3 4 0 0 85 7 30
2022 Client contact centre 44 49 7 0 0 0 0 93 0 15
2022 Communications or public affairs 56 30 5 3 5 0 0 87 8 30
2022 Science and technology 59 27 0 15 0 0 0 85 15 20
2022 Administration and operations 49 38 6 4 3 0 0 87 7 65
2022 Human resources 27 49 19 5 0 0 0 76 5 20
2022 Financial management 42 36 11 11 0 0 0 78 11 15
2022 Information technology 56 27 0 13 4 0 0 83 17 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 38 45 6 4 4 0 2 86 8 45
2022 Project management 48 33 8 8 2 1 0 82 10 75
2022 None of the above 56 29 5 10 0 0 0 86 10 20
2020 Client contact centre 54 46 0 0 0 0 0 100 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 30
2020 Science and technology 52 48 0 0 0 0 0 100 0 15
2020 Administration and operations 47 32 10 9 2 0 0 79 11 65
2020 Human resources 45 50 0 5 0 0 0 95 5 20
2020 Financial management 20 66 8 0 6 0 0 87 6 15
2020 Information management 60 30 0 10 0 0 0 90 10 10
2020 Information technology 50 39 6 3 2 0 0 89 5 35
2020 Evaluation 23 68 0 9 0 0 0 91 9 10
2020 Policy 31 46 23 0 0 0 0 77 0 30
2020 Project management 52 33 12 2 0 2 0 86 2 65
2020 None of the above 51 41 3 6 0 0 0 91 6 35
2019 Communications or public affairs 43 49 4 4 0 0 0 92 4 25
2019 Science and technology 29 18 30 23 0 0 0 47 23 10
2019 Administration and operations 38 34 21 8 0 0 0 72 8 45
2019 Human resources 33 13 33 13 7 0 0 47 20 15
2019 Financial management 9 72 0 10 10 0 0 81 19 10
2019 Information technology 20 65 6 3 5 0 0 85 9 35
2019 Evaluation 14 62 12 0 12 0 0 76 12 10
2019 Policy 18 49 23 5 6 0 0 67 11 25
2019 Project management 29 52 13 2 3 0 0 82 5 55
2019 None of the above 24 42 12 17 5 0 0 66 22 25

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 21 16 14 18 0 0 52 32 15
2024 Communications or public affairs 58 26 5 7 4 0 0 84 11 35
2024 Science and technology 63 15 6 16 0 0 0 78 16 15
2024 Administration and operations 42 37 11 8 2 0 0 79 11 70
2024 Human resources 31 37 14 7 11 0 0 68 18 20
2024 Financial management 24 50 26 0 0 0 0 74 0 15
2024 Information technology 48 47 0 0 5 0 0 95 5 25
2024 Evaluation 69 31 0 0 0 0 0 100 0 10
2024 Data sciences 73 27 0 0 0 0 0 100 0 10
2024 Policy 32 33 20 13 2 0 0 65 15 45
2024 Project management 29 57 8 4 1 0 0 86 6 65
2024 None of the above 43 35 3 7 11 0 0 79 18 30
2022 Client contact centre 54 24 22 0 0 0 0 78 0 15
2022 Communications or public affairs 49 37 14 0 0 0 0 86 0 30
2022 Science and technology 58 38 0 4 0 0 0 96 4 20
2022 Administration and operations 44 45 10 0 1 0 0 89 1 65
2022 Human resources 50 31 0 5 5 9 0 89 11 20
2022 Financial management 35 47 18 0 0 0 0 82 0 15
2022 Information technology 53 32 0 9 6 0 0 85 15 20
2022 Data sciences 92 8 0 0 0 0 0 100 0 10
2022 Policy 38 52 6 0 4 0 0 89 4 45
2022 Project management 51 36 8 1 4 0 0 87 5 75
2022 None of the above 53 37 0 5 4 0 0 90 10 20
2020 Client contact centre 40 60 0 0 0 0 0 100 0 15
2020 Communications or public affairs 51 41 8 0 0 0 0 92 0 30
2020 Science and technology 53 33 13 0 0 0 0 87 0 15
2020 Administration and operations 45 39 5 9 2 0 0 85 11 65
2020 Human resources 59 36 0 5 0 0 0 95 5 20
2020 Financial management 27 60 13 0 0 0 0 87 0 15
2020 Information management 52 20 28 0 0 0 0 72 0 10
2020 Information technology 68 21 3 8 0 0 0 89 8 35
2020 Evaluation 41 50 0 9 0 0 0 91 9 10
2020 Policy 47 38 13 2 0 0 0 84 2 30
2020 Project management 46 40 11 3 0 0 0 86 3 65
2020 None of the above 52 33 6 6 0 3 0 88 6 35
2019 Communications or public affairs 40 52 0 8 0 0 0 92 8 25
2019 Science and technology 44 34 21 0 0 0 0 79 0 10
2019 Administration and operations 38 38 13 6 5 0 0 76 11 45
2019 Human resources 47 34 6 13 0 0 0 80 13 15
2019 Financial management 24 57 10 10 0 0 0 81 10 10
2019 Information technology 42 40 6 10 2 0 0 82 12 35
2019 Evaluation 35 29 25 11 0 0 0 64 11 10
2019 Policy 40 28 19 13 0 0 0 68 13 25
2019 Project management 29 48 19 4 0 0 0 77 4 55
2019 None of the above 25 46 12 14 2 0 0 71 17 25

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 49 16 0 0 0 0 84 0 15
2024 Communications or public affairs 40 45 9 0 5 0 0 86 5 35
2024 Science and technology 21 29 17 20 14 0 0 49 34 15
2024 Administration and operations 35 38 18 7 2 0 0 73 9 70
2024 Human resources 57 29 0 9 5 0 0 86 14 20
2024 Financial management 26 29 23 14 8 0 0 55 21 15
2024 Information technology 37 36 14 9 5 0 0 72 13 25
2024 Evaluation 33 47 0 0 20 0 0 80 20 10
2024 Data sciences 72 28 0 0 0 0 0 100 0 10
2024 Policy 56 28 10 2 4 0 0 84 6 45
2024 Project management 40 43 10 7 0 0 0 83 7 65
2024 None of the above 29 49 8 3 11 0 0 78 14 30
2022 Client contact centre 81 12 7 0 0 0 0 93 0 15
2022 Communications or public affairs 48 22 14 5 10 0 0 70 16 30
2022 Science and technology 23 22 22 6 27 0 0 45 33 20
2022 Administration and operations 45 34 11 8 3 0 0 78 11 65
2022 Human resources 46 17 15 22 0 0 0 63 22 20
2022 Financial management 39 25 18 7 11 0 0 64 18 15
2022 Information technology 38 38 10 9 4 0 0 77 13 20
2022 Data sciences 65 11 17 7 0 0 0 76 7 10
2022 Policy 46 29 12 7 6 0 0 75 13 45
2022 Project management 38 36 11 10 5 0 0 74 15 75
2022 None of the above 31 40 14 15 0 0 0 71 15 20
2020 Client contact centre 38 55 7 0 0 0 0 93 0 15
2020 Communications or public affairs 25 45 10 11 8 0 0 70 19 30
2020 Science and technology 18 36 15 31 0 0 0 53 31 15
2020 Administration and operations 39 42 7 8 4 0 0 81 12 65
2020 Human resources 31 29 19 15 5 0 0 60 20 20
2020 Financial management 30 36 15 13 6 0 0 66 18 15
2020 Information management 60 30 10 0 0 0 0 90 0 10
2020 Information technology 43 36 12 10 0 0 0 79 10 35
2020 Evaluation 16 48 9 27 0 0 0 64 27 10
2020 Policy 33 36 19 9 3 0 0 69 12 30
2020 Project management 34 30 21 9 6 0 0 64 15 65
2020 None of the above 28 26 16 12 15 0 3 56 28 35
2019 Communications or public affairs 28 45 12 12 4 0 0 73 16 25
2019 Science and technology 11 21 44 17 6 0 0 32 23 10
2019 Administration and operations 46 16 26 10 2 0 0 63 11 45
2019 Human resources 20 27 27 20 7 0 0 47 26 15
2019 Financial management 21 32 16 21 11 0 0 53 31 10
2019 Information technology 35 43 13 5 3 0 0 78 8 35
2019 Evaluation 25 18 29 22 7 0 0 42 29 10
2019 Policy 37 34 18 5 6 0 0 71 11 25
2019 Project management 36 37 13 10 4 0 0 73 14 55
2019 None of the above 21 22 32 8 17 0 0 43 25 25

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 39 33 6 0 0 15 7 53 15
2024 Communications or public affairs 12 39 15 26 6 0 2 33 51 35
2024 Science and technology 0 36 20 30 6 0 8 39 39 15
2024 Administration and operations 17 35 28 12 7 0 2 19 53 70
2024 Human resources 31 24 29 17 0 0 0 17 54 20
2024 Financial management 7 46 27 14 7 0 0 21 52 15
2024 Information technology 14 14 48 8 12 5 0 20 29 25
2024 Evaluation 0 9 47 22 11 0 11 37 10 10
2024 Data sciences 0 0 19 41 40 0 0 81 0 10
2024 Policy 14 29 36 13 7 0 0 20 43 45
2024 Project management 10 28 33 20 5 0 3 26 40 65
2024 None of the above 10 25 28 18 19 0 0 37 35 30
2022 Client contact centre 0 6 35 32 27 0 0 59 6 15
2022 Communications or public affairs 8 39 16 23 13 0 0 37 47 30
2022 Science and technology 11 30 28 17 8 0 6 27 44 20
2022 Administration and operations 15 7 29 27 19 0 2 47 23 65
2022 Human resources 28 20 37 14 0 0 0 14 49 20
2022 Financial management 0 23 40 31 0 0 6 33 25 15
2022 Information technology 6 29 34 14 17 0 0 32 35 20
2022 Data sciences 9 8 23 45 8 0 6 57 19 10
2022 Policy 12 27 35 11 9 4 0 22 42 45
2022 Project management 7 21 46 16 9 0 0 25 28 75
2022 None of the above 4 31 22 29 14 0 0 43 35 20
2020 Client contact centre 7 14 19 33 27 0 0 60 21 15
2020 Communications or public affairs 11 21 32 18 19 0 0 36 32 30
2020 Science and technology 13 31 31 18 7 0 0 25 44 15
2020 Administration and operations 6 21 47 16 8 2 0 24 28 65
2020 Human resources 16 41 44 0 0 0 0 0 56 20
2020 Financial management 6 27 36 23 8 0 0 31 33 15
2020 Information management 0 48 17 7 20 0 7 30 51 10
2020 Information technology 5 20 43 26 6 0 0 32 25 35
2020 Evaluation 15 9 52 16 7 0 0 23 25 10
2020 Policy 10 42 36 10 2 0 0 12 52 30
2020 Project management 13 23 37 17 10 0 0 27 36 65
2020 None of the above 16 37 32 6 3 6 0 10 56 35
2019 Communications or public affairs 10 39 35 16 0 0 0 16 49 25
2019 Science and technology 11 19 53 17 0 0 0 17 30 10
2019 Administration and operations 8 30 35 21 6 0 0 27 38 45
2019 Human resources 33 27 27 7 7 0 0 13 60 15
2019 Financial management 0 53 19 28 0 0 0 28 53 10
2019 Information technology 18 33 29 13 7 0 0 20 51 35
2019 Evaluation 22 35 25 7 11 0 0 18 58 10
2019 Policy 23 30 27 12 8 0 0 20 53 25
2019 Project management 15 30 34 15 6 0 0 21 45 55
2019 None of the above 6 28 37 16 13 0 0 29 34 25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 27 14 29 9 0 6 40 45 15
2024 Communications or public affairs 11 30 35 12 9 0 3 22 42 35
2024 Science and technology 0 35 35 16 6 0 8 24 38 15
2024 Administration and operations 23 31 33 7 3 0 3 10 55 70
2024 Human resources 31 24 17 16 12 0 0 28 55 20
2024 Financial management 23 30 40 0 7 0 0 7 53 15
2024 Information technology 26 27 20 15 8 5 0 23 56 25
2024 Evaluation 19 19 33 8 20 0 0 29 38 10
2024 Data sciences 0 0 62 20 18 0 0 38 0 10
2024 Policy 25 29 28 17 0 0 0 17 54 45
2024 Project management 19 35 22 15 8 0 0 24 54 65
2024 None of the above 28 22 24 12 15 0 0 27 50 30
2022 Client contact centre 0 15 28 24 33 0 0 57 15 15
2022 Communications or public affairs 11 46 36 3 4 0 0 7 57 30
2022 Science and technology 25 28 39 0 8 0 0 8 53 20
2022 Administration and operations 20 17 33 13 15 0 1 28 38 65
2022 Human resources 38 23 26 4 5 4 0 10 63 20
2022 Financial management 0 41 36 7 10 0 6 18 44 15
2022 Information technology 15 31 15 19 14 6 0 35 49 20
2022 Data sciences 17 7 8 33 20 0 15 62 28 10
2022 Policy 23 35 25 7 6 4 0 14 60 45
2022 Project management 28 18 34 15 6 0 0 20 46 75
2022 None of the above 14 24 30 18 14 0 0 32 38 20
2020 Client contact centre 7 12 26 28 27 0 0 55 19 15
2020 Communications or public affairs 14 12 49 14 7 4 0 22 27 30
2020 Science and technology 13 29 39 18 0 0 0 18 42 15
2020 Administration and operations 12 24 40 18 3 2 0 22 37 65
2020 Human resources 26 29 24 5 16 0 0 21 55 20
2020 Financial management 0 34 51 0 8 8 0 8 36 15
2020 Information management 0 10 20 35 28 0 7 67 11 10
2020 Information technology 5 21 30 32 9 3 0 42 27 35
2020 Evaluation 16 18 40 9 16 0 0 25 34 10
2020 Policy 10 42 35 10 3 0 0 13 52 30
2020 Project management 16 31 35 14 3 0 0 18 47 65
2020 None of the above 16 26 34 14 3 6 0 19 45 35
2019 Communications or public affairs 32 28 24 12 4 0 0 16 60 25
2019 Science and technology 13 60 27 0 0 0 0 0 73 10
2019 Administration and operations 21 35 17 21 7 0 0 28 56 45
2019 Human resources 20 33 20 13 13 0 0 27 53 15
2019 Financial management 0 10 56 15 19 0 0 34 10 10
2019 Information technology 13 24 31 20 9 0 3 30 39 35
2019 Evaluation 11 18 40 11 7 7 7 20 34 10
2019 Policy 27 23 47 3 0 0 0 3 50 25
2019 Project management 26 29 35 4 2 2 2 6 58 55
2019 None of the above 21 24 38 6 6 0 4 13 47 25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 9 42 21 0 0 6 23 33 15
2024 Communications or public affairs 7 13 41 28 11 0 0 39 20 35
2024 Science and technology 0 15 42 30 6 0 8 39 16 15
2024 Administration and operations 14 13 42 20 10 0 1 30 27 70
2024 Human resources 16 19 15 22 29 0 0 51 35 20
2024 Financial management 14 30 37 12 7 0 0 19 44 15
2024 Information technology 4 19 36 25 16 0 0 41 23 25
2024 Evaluation 9 19 39 9 24 0 0 33 28 10
2024 Data sciences 0 10 28 20 42 0 0 62 10 10
2024 Policy 4 31 29 28 8 0 0 37 35 45
2024 Project management 6 13 50 20 11 0 0 31 18 65
2024 None of the above 7 28 36 14 16 0 0 29 35 30
2022 Client contact centre 0 0 21 39 40 0 0 79 0 15
2022 Communications or public affairs 8 27 41 14 10 0 0 24 35 30
2022 Science and technology 17 33 25 17 8 0 0 25 50 20
2022 Administration and operations 9 12 35 23 19 0 2 43 21 65
2022 Human resources 10 32 30 22 6 0 0 28 41 20
2022 Financial management 11 19 32 26 6 0 6 34 32 15
2022 Information technology 4 12 29 22 33 0 0 55 16 20
2022 Data sciences 8 7 25 34 20 0 6 57 16 10
2022 Policy 8 25 33 17 12 4 0 30 35 45
2022 Project management 9 17 33 24 16 0 0 40 27 75
2022 None of the above 0 39 14 30 17 0 0 47 39 20
2020 Client contact centre 8 20 23 15 35 0 0 50 27 15
2020 Communications or public affairs 18 21 32 21 8 0 0 29 39 30
2020 Science and technology 0 42 42 9 7 0 0 15 42 15
2020 Administration and operations 12 12 39 27 8 2 0 36 24 65
2020 Human resources 5 26 45 14 10 0 0 24 31 20
2020 Financial management 18 28 23 23 0 0 8 25 50 15
2020 Information management 0 11 22 19 39 0 8 63 12 10
2020 Information technology 5 11 35 35 14 0 0 49 16 35
2020 Evaluation 0 19 39 25 17 0 0 42 19 10
2020 Policy 13 29 36 16 7 0 0 22 42 30
2020 Project management 8 16 45 21 10 0 0 31 24 65
2020 None of the above 9 32 42 6 9 3 0 15 42 35
2019 Communications or public affairs 12 23 50 10 4 0 0 14 35 25
2019 Science and technology 0 30 59 11 0 0 0 11 30 10
2019 Administration and operations 18 17 37 16 12 0 0 28 35 45
2019 Human resources 33 33 7 13 13 0 0 27 66 15
2019 Financial management 10 34 28 19 10 0 0 28 44 10
2019 Information technology 9 15 37 16 19 3 0 36 25 35
2019 Evaluation 11 51 7 18 7 7 0 26 67 10
2019 Policy 24 23 30 17 6 0 0 23 47 25
2019 Project management 9 13 57 16 5 0 0 21 22 55
2019 None of the above 17 20 36 16 7 0 4 24 38 25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 49 0 0 0 0 6 0 100 15
2024 Communications or public affairs 37 37 7 11 9 0 0 19 74 35
2024 Science and technology 28 22 20 17 6 0 8 25 54 15
2024 Administration and operations 26 28 28 7 8 2 1 15 56 70
2024 Human resources 20 32 5 16 27 0 0 43 52 20
2024 Financial management 22 43 7 28 0 0 0 28 64 15
2024 Information technology 25 34 16 5 21 0 0 25 59 25
2024 Evaluation 28 41 31 0 0 0 0 0 69 10
2024 Data sciences 0 9 29 22 29 12 0 57 10 10
2024 Policy 14 31 17 23 13 2 0 37 46 45
2024 Project management 26 25 29 17 3 0 0 20 51 65
2024 None of the above 25 22 27 4 15 0 7 20 51 30
2022 Client contact centre 5 13 22 26 34 0 0 60 18 15
2022 Communications or public affairs 13 17 21 32 10 0 6 45 32 30
2022 Science and technology 21 34 22 10 13 0 0 23 55 20
2022 Administration and operations 9 16 36 15 22 2 1 38 25 65
2022 Human resources 28 29 12 25 6 0 0 31 57 20
2022 Financial management 11 24 26 16 10 0 13 30 40 15
2022 Information technology 12 18 47 4 19 0 0 23 30 20
2022 Data sciences 17 7 0 26 44 0 6 74 26 10
2022 Policy 21 21 23 18 15 0 2 34 43 45
2022 Project management 17 22 35 10 16 0 0 26 40 75
2022 None of the above 20 30 14 19 14 0 4 34 52 20
2020 Client contact centre 7 7 26 27 33 0 0 60 14 15
2020 Communications or public affairs 12 10 46 17 14 0 0 32 22 30
2020 Science and technology 13 32 31 23 0 0 0 23 46 15
2020 Administration and operations 12 16 29 25 13 2 3 40 30 65
2020 Human resources 20 19 21 30 10 0 0 40 39 20
2020 Financial management 6 43 29 8 8 0 8 17 52 15
2020 Information management 10 20 20 15 28 0 7 46 33 10
2020 Information technology 14 19 25 24 17 0 0 42 33 35
2020 Evaluation 15 0 62 7 16 0 0 23 15 10
2020 Policy 16 9 39 27 7 3 0 34 26 30
2020 Project management 5 32 26 26 12 0 0 37 37 65
2020 None of the above 11 26 26 25 9 3 0 35 38 35
2019 Communications or public affairs 20 24 10 34 12 0 0 46 44 25
2019 Science and technology 0 40 49 11 0 0 0 11 40 10
2019 Administration and operations 19 18 24 16 20 0 3 37 38 45
2019 Human resources 27 20 33 7 7 0 7 14 50 15
2019 Financial management 10 34 37 10 10 0 0 19 44 10
2019 Information technology 9 41 23 18 9 0 0 27 50 35
2019 Evaluation 22 29 42 0 0 7 0 0 55 10
2019 Policy 20 19 25 17 18 0 0 36 39 25
2019 Project management 7 26 36 18 13 0 0 31 33 55
2019 None of the above 25 16 36 4 11 4 4 17 44 25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 28 13 22 0 0 15 26 59 15
2024 Communications or public affairs 10 7 34 25 23 0 2 48 17 35
2024 Science and technology 15 30 26 7 14 0 8 23 49 15
2024 Administration and operations 18 18 29 20 7 3 6 29 39 70
2024 Human resources 20 15 21 13 32 0 0 44 34 20
2024 Financial management 0 13 14 35 31 0 8 71 14 15
2024 Information technology 7 32 16 15 16 9 4 36 46 25
2024 Evaluation 0 0 37 9 30 13 11 51 0 10
2024 Data sciences 0 27 20 11 31 12 0 47 31 10
2024 Policy 4 15 32 27 20 2 0 48 20 45
2024 Project management 18 23 33 20 4 1 0 25 42 65
2024 None of the above 11 18 23 20 23 0 3 45 31 30
2022 Client contact centre 11 29 27 6 27 0 0 33 40 15
2022 Communications or public affairs 3 22 19 29 21 0 6 53 27 30
2022 Science and technology 21 10 45 5 13 6 0 20 33 20
2022 Administration and operations 11 27 30 10 12 4 5 25 42 65
2022 Human resources 23 14 12 36 6 0 9 46 41 20
2022 Financial management 0 14 11 45 6 0 24 67 18 15
2022 Information technology 8 14 32 12 18 16 0 35 26 20
2022 Data sciences 24 0 15 36 0 19 6 48 32 10
2022 Policy 9 19 23 22 13 9 5 40 33 45
2022 Project management 11 22 43 6 15 2 1 22 34 75
2022 None of the above 10 40 5 16 29 0 0 45 50 20
2020 Client contact centre 19 21 12 21 19 7 0 43 43 15
2020 Communications or public affairs 0 4 24 51 18 3 0 71 4 30
2020 Science and technology 22 15 29 34 0 0 0 34 37 15
2020 Administration and operations 11 16 31 25 12 6 0 39 28 65
2020 Human resources 26 5 50 10 4 5 0 15 32 20
2020 Financial management 6 22 36 21 0 8 8 25 33 15
2020 Information management 10 20 17 17 28 0 7 49 33 10
2020 Information technology 3 17 20 41 16 3 0 59 21 35
2020 Evaluation 9 9 15 35 32 0 0 67 17 10
2020 Policy 13 22 29 30 3 3 0 34 36 30
2020 Project management 13 29 34 14 8 3 0 22 43 65
2020 None of the above 11 27 36 16 3 6 0 21 41 35
2019 Communications or public affairs 10 12 32 26 12 4 4 41 24 25
2019 Science and technology 28 6 38 28 0 0 0 28 34 10
2019 Administration and operations 19 23 32 16 10 0 0 25 43 45
2019 Human resources 20 46 7 13 13 0 0 27 67 15
2019 Financial management 10 29 43 9 10 0 0 19 38 10
2019 Information technology 13 17 39 22 5 3 0 28 31 35
2019 Evaluation 29 36 22 13 0 0 0 13 65 10
2019 Policy 13 19 29 28 11 0 0 39 32 25
2019 Project management 17 29 33 9 11 1 0 21 46 55
2019 None of the above 27 24 26 13 6 0 4 20 53 25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 0 34 28 0 0 15 33 28 15
2024 Communications or public affairs 9 15 41 19 12 0 3 33 25 35
2024 Science and technology 14 15 37 13 14 0 8 29 31 15
2024 Administration and operations 19 20 45 9 3 3 0 13 40 70
2024 Human resources 30 4 26 17 23 0 0 40 34 20
2024 Financial management 14 21 38 13 15 0 0 28 34 15
2024 Information technology 20 20 24 21 11 4 0 34 41 25
2024 Evaluation 19 0 29 19 20 13 0 45 22 10
2024 Data sciences 0 10 22 50 18 0 0 68 10 10
2024 Policy 19 28 30 16 6 0 0 23 47 45
2024 Project management 16 27 37 12 6 2 0 18 44 65
2024 None of the above 22 22 27 10 19 0 0 30 44 30
2022 Client contact centre 7 9 32 30 22 0 0 52 16 15
2022 Communications or public affairs 11 35 18 27 0 0 9 30 51 30
2022 Science and technology 20 27 33 5 8 6 0 14 51 20
2022 Administration and operations 7 27 33 16 12 1 4 30 35 65
2022 Human resources 37 9 36 12 6 0 0 18 47 20
2022 Financial management 11 6 55 7 16 0 6 24 18 15
2022 Information technology 9 15 31 26 19 0 0 45 24 20
2022 Data sciences 9 8 16 36 17 8 6 62 20 10
2022 Policy 14 30 31 15 5 6 0 21 46 45
2022 Project management 12 21 39 19 7 2 0 26 34 75
2022 None of the above 9 30 39 0 18 0 4 19 40 20
2020 Client contact centre 7 14 24 14 41 0 0 55 21 15
2020 Communications or public affairs 7 11 32 35 8 8 0 46 20 30
2020 Science and technology 13 31 40 15 0 0 0 15 45 15
2020 Administration and operations 9 14 37 27 9 3 0 38 24 65
2020 Human resources 5 36 24 19 16 0 0 34 41 20
2020 Financial management 6 20 43 23 0 8 0 25 28 15
2020 Information management 0 20 20 28 25 0 7 56 22 10
2020 Information technology 8 29 27 21 14 0 0 36 37 35
2020 Evaluation 9 16 44 25 7 0 0 32 25 10
2020 Policy 9 29 32 24 7 0 0 30 38 30
2020 Project management 8 29 36 23 5 0 0 28 36 65
2020 None of the above 14 8 46 23 6 3 0 29 23 35
2019 Communications or public affairs 8 23 41 12 8 8 0 22 33 25
2019 Science and technology 11 25 53 11 0 0 0 11 36 10
2019 Administration and operations 15 25 41 16 4 0 0 20 39 45
2019 Human resources 20 40 33 0 7 0 0 7 60 15
2019 Financial management 10 10 53 18 10 0 0 28 19 10
2019 Information technology 9 23 47 12 10 0 0 22 31 35
2019 Evaluation 12 31 0 31 19 7 0 54 46 10
2019 Policy 8 30 30 22 11 0 0 33 37 25
2019 Project management 11 34 37 10 6 0 2 16 46 55
2019 None of the above 13 36 32 10 2 2 4 14 52 25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 9 45 26 0 0 15 30 17 15
2024 Communications or public affairs 0 10 23 51 16 0 0 67 10 35
2024 Science and technology 14 9 28 6 35 0 8 45 24 15
2024 Administration and operations 6 14 32 29 19 0 0 48 20 70
2024 Human resources 9 9 24 30 27 0 0 57 19 20
2024 Financial management 7 8 36 35 14 0 0 49 15 15
2024 Information technology 5 15 14 44 18 4 0 65 21 25
2024 Evaluation 0 0 49 18 22 0 11 44 0 10
2024 Data sciences 0 23 39 21 18 0 0 38 23 10
2024 Policy 0 6 21 33 35 2 2 71 7 45
2024 Project management 8 11 34 27 18 0 2 46 19 65
2024 None of the above 7 8 22 26 32 0 4 61 17 30
2022 Client contact centre 0 0 18 36 46 0 0 82 0 15
2022 Communications or public affairs 8 10 21 24 37 0 0 61 18 30
2022 Science and technology 0 5 22 47 26 0 0 73 5 20
2022 Administration and operations 1 4 31 32 28 2 1 62 6 65
2022 Human resources 18 7 28 31 15 0 0 46 26 20
2022 Financial management 6 17 12 39 20 0 6 63 24 15
2022 Information technology 0 4 4 36 55 0 0 91 4 20
2022 Data sciences 9 0 8 22 46 8 6 80 11 10
2022 Policy 2 4 19 44 30 0 0 74 6 45
2022 Project management 1 11 25 33 30 0 0 63 12 75
2022 None of the above 0 0 40 36 24 0 0 60 0 20
2020 Client contact centre 0 14 27 27 32 0 0 59 14 15
2020 Communications or public affairs 0 7 28 43 22 0 0 65 7 30
2020 Science and technology 0 9 27 31 33 0 0 64 9 15
2020 Administration and operations 3 8 35 38 12 1 2 52 11 65
2020 Human resources 0 5 31 40 14 5 5 60 6 20
2020 Financial management 6 0 23 58 6 8 0 69 6 15
2020 Information management 0 20 10 38 25 0 7 67 22 10
2020 Information technology 5 3 22 32 38 0 0 70 8 35
2020 Evaluation 0 0 41 25 34 0 0 59 0 10
2020 Policy 0 14 18 42 22 3 0 67 14 30
2020 Project management 3 13 47 25 11 0 0 37 17 65
2020 None of the above 0 12 32 39 14 3 0 55 13 35
2019 Communications or public affairs 9 12 40 23 12 0 4 37 21 25
2019 Science and technology 17 13 43 10 17 0 0 27 30 10
2019 Administration and operations 8 23 43 15 12 0 0 27 30 45
2019 Human resources 0 21 43 21 14 0 0 36 21 15
2019 Financial management 10 44 28 10 10 0 0 19 53 10
2019 Information technology 3 6 32 36 20 2 0 58 10 35
2019 Evaluation 11 11 33 25 20 0 0 44 22 10
2019 Policy 3 9 25 52 11 0 0 63 12 25
2019 Project management 5 14 33 38 9 0 2 48 19 55
2019 None of the above 8 13 48 14 10 2 4 27 22 25
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 23 12 0 18 0 0 70 18 15
2024 Communications or public affairs 57 13 7 0 5 7 11 86 6 35
2024 Science and technology 36 43 15 0 6 0 0 79 6 15
2024 Administration and operations 23 34 9 11 10 6 8 66 24 70
2024 Human resources 42 27 4 11 11 0 5 73 23 20
2024 Financial management 0 30 28 20 0 0 23 39 25 15
2024 Information technology 47 37 4 0 0 4 9 96 0 25
2024 Data sciences 42 37 0 0 0 21 0 100 0 10
2024 Policy 25 30 15 9 8 8 4 63 20 45
2024 Project management 26 39 13 4 4 4 9 76 10 65
2024 None of the above 46 25 6 11 11 0 0 71 22 30
2022 Client contact centre 19 45 24 0 0 0 12 73 0 15
2022 Communications or public affairs 34 24 8 11 0 7 17 76 14 30
2022 Science and technology 31 26 22 0 0 21 0 72 0 20
2022 Administration and operations 28 38 8 4 3 11 8 81 9 65
2022 Human resources 36 23 4 0 20 9 8 71 24 20
2022 Financial management 22 22 31 6 0 0 19 55 7 15
2022 Information technology 47 18 12 4 0 4 14 80 5 20
2022 Data sciences 47 27 0 0 0 10 16 100 0 10
2022 Policy 34 25 10 4 8 15 4 72 15 45
2022 Project management 33 30 16 1 5 9 6 74 7 75
2022 None of the above 44 13 18 4 5 5 10 68 11 20
2020 Client contact centre 47 40 5 0 0 0 7 94 0 15
2020 Communications or public affairs 33 36 16 4 0 3 8 77 5 25
2020 Science and technology 54 0 24 13 0 0 9 59 15 15
2020 Administration and operations 29 20 23 7 3 8 10 60 12 65
2020 Human resources 50 9 16 5 5 10 5 69 12 20
2020 Financial management 34 38 8 6 0 15 0 84 7 15
2020 Information management 55 7 10 17 0 10 0 69 19 10
2020 Information technology 39 42 6 3 5 3 2 85 9 35
2020 Evaluation 34 9 19 15 0 23 0 56 20 10
2020 Policy 32 26 13 6 3 20 0 72 12 30
2020 Project management 30 32 19 6 0 11 2 71 7 65
2020 None of the above 27 41 9 14 2 3 3 73 18 35
2019 Communications or public affairs 36 36 12 8 8 0 0 72 16 25
2019 Science and technology 27 23 28 21 0 0 0 51 21 10
2019 Administration and operations 27 24 26 5 6 10 3 58 12 45
2019 Human resources 47 33 7 0 7 0 7 86 7 15
2019 Financial management 34 38 10 19 0 0 0 71 19 10
2019 Information technology 40 40 10 3 0 3 3 86 4 35
2019 Evaluation 0 42 7 0 34 18 0 51 41 10
2019 Policy 32 5 17 8 22 13 3 44 36 25
2019 Project management 31 26 11 4 6 11 10 73 13 55
2019 None of the above 25 23 20 4 8 12 8 60 15 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 28 6 18 0 0 0 76 18 15
2024 Communications or public affairs 80 8 7 3 2 0 0 88 5 35
2024 Science and technology 56 32 0 12 0 0 0 88 12 15
2024 Administration and operations 42 37 10 7 3 1 0 80 10 70
2024 Human resources 57 17 0 11 15 0 0 74 26 20
2024 Financial management 47 26 14 6 0 7 0 78 7 15
2024 Information technology 66 34 0 0 0 0 0 100 0 25
2024 Data sciences 69 22 9 0 0 0 0 91 0 10
2024 Policy 44 34 4 11 4 3 0 81 15 45
2024 Project management 53 26 9 7 3 2 0 80 11 65
2024 None of the above 58 35 0 0 7 0 0 93 7 30
2022 Client contact centre 72 18 9 0 0 0 0 91 0 15
2022 Communications or public affairs 61 28 8 3 0 0 0 89 3 30
2022 Science and technology 64 31 5 0 0 0 0 95 0 20
2022 Administration and operations 58 29 9 3 1 0 0 86 4 65
2022 Human resources 62 18 0 0 20 0 0 80 20 20
2022 Financial management 54 17 17 6 0 7 0 76 6 15
2022 Information technology 83 7 0 10 0 0 0 90 10 20
2022 Data sciences 66 27 6 0 0 0 0 94 0 10
2022 Policy 59 31 2 4 2 2 0 92 7 45
2022 Project management 71 16 5 6 1 1 0 88 7 75
2022 None of the above 77 14 0 4 5 0 0 91 9 20
2020 Client contact centre 66 28 5 0 0 0 0 95 0 15
2020 Communications or public affairs 67 21 4 4 0 0 4 91 4 25
2020 Science and technology 73 13 0 7 7 0 0 87 13 15
2020 Administration and operations 52 26 17 2 3 0 0 78 5 65
2020 Human resources 74 16 0 0 10 0 0 90 10 20
2020 Financial management 56 38 0 6 0 0 0 94 6 15
2020 Information management 55 20 15 0 10 0 0 75 10 10
2020 Information technology 62 28 2 3 5 0 0 90 8 35
2020 Evaluation 50 25 7 0 9 9 0 83 10 10
2020 Policy 64 10 13 3 3 6 0 79 7 30
2020 Project management 54 32 8 2 3 2 0 87 5 65
2020 None of the above 67 20 2 11 0 0 0 87 11 35
2019 Communications or public affairs 36 52 4 8 0 0 0 88 8 25
2019 Science and technology 51 17 11 11 11 0 0 68 21 10
2019 Administration and operations 46 26 14 11 3 0 0 72 14 45
2019 Human resources 67 27 0 0 7 0 0 93 7 15
2019 Financial management 43 38 19 0 0 0 0 81 0 10
2019 Information technology 62 27 2 10 0 0 0 88 10 35
2019 Evaluation 25 29 18 0 22 7 0 57 24 10
2019 Policy 50 11 5 22 13 0 0 60 35 25
2019 Project management 44 35 8 6 5 2 0 80 11 55
2019 None of the above 59 23 4 8 6 0 0 82 14 25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 23 9 6 0 0 0 85 6 15
2024 Communications or public affairs 70 30 0 0 0 0 0 100 0 35
2024 Science and technology 78 9 8 6 0 0 0 86 6 15
2024 Administration and operations 61 23 7 7 1 0 0 85 8 70
2024 Human resources 53 32 15 0 0 0 0 85 0 20
2024 Financial management 30 37 20 13 0 0 0 67 13 15
2024 Information technology 78 18 0 3 0 0 0 97 3 25
2024 Data sciences 100 0 0 0 0 0 0 100 0 10
2024 Policy 50 39 2 2 2 3 2 94 4 45
2024 Project management 63 31 5 0 2 0 0 93 2 65
2024 None of the above 71 22 0 0 7 0 0 93 7 30
2022 Client contact centre 79 12 9 0 0 0 0 91 0 15
2022 Communications or public affairs 71 26 3 0 0 0 0 97 0 30
2022 Science and technology 75 25 0 0 0 0 0 100 0 20
2022 Administration and operations 62 34 1 2 1 0 0 95 3 65
2022 Human resources 54 22 4 10 10 0 0 76 20 20
2022 Financial management 60 17 17 6 0 0 0 77 6 15
2022 Information technology 79 21 0 0 0 0 0 100 0 20
2022 Data sciences 57 43 0 0 0 0 0 100 0 10
2022 Policy 70 22 2 4 2 0 0 91 7 45
2022 Project management 76 19 3 0 1 1 0 96 1 75
2022 None of the above 82 5 4 0 9 0 0 87 9 20
2020 Client contact centre 88 12 0 0 0 0 0 100 0 15
2020 Communications or public affairs 68 23 8 0 0 0 0 92 0 25
2020 Science and technology 87 0 7 7 0 0 0 87 7 15
2020 Administration and operations 69 18 7 5 1 0 0 87 6 65
2020 Human resources 69 21 5 5 0 0 0 90 5 20
2020 Financial management 41 53 0 6 0 0 0 94 6 15
2020 Information management 58 35 0 7 0 0 0 93 7 10
2020 Information technology 66 27 0 3 3 0 0 94 6 35
2020 Evaluation 66 18 7 9 0 0 0 85 9 10
2020 Policy 75 18 0 7 0 0 0 93 7 30
2020 Project management 70 25 2 3 0 0 0 95 3 65
2020 None of the above 66 26 0 9 0 0 0 91 9 35
2019 Communications or public affairs 55 38 0 4 4 0 0 92 8 25
2019 Science and technology 51 39 11 0 0 0 0 89 0 10
2019 Administration and operations 53 35 3 8 1 0 0 88 10 45
2019 Human resources 67 20 0 13 0 0 0 87 13 15
2019 Financial management 44 18 29 10 0 0 0 62 10 10
2019 Information technology 47 48 0 3 2 0 0 95 5 35
2019 Evaluation 18 49 0 11 22 0 0 66 34 10
2019 Policy 58 38 0 5 0 0 0 95 5 25
2019 Project management 54 42 0 2 1 0 0 97 3 55
2019 None of the above 63 25 8 0 4 0 0 88 4 25

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 28 9 9 0 0 0 82 9 15
2024 Communications or public affairs 74 21 3 3 0 0 0 95 3 35
2024 Science and technology 69 31 0 0 0 0 0 100 0 15
2024 Administration and operations 39 44 15 1 1 0 0 83 3 70
2024 Human resources 53 31 0 12 4 0 0 84 16 20
2024 Financial management 46 27 20 7 0 0 0 73 7 15
2024 Information technology 63 29 4 0 0 4 0 96 0 25
2024 Data sciences 80 20 0 0 0 0 0 100 0 10
2024 Policy 38 40 11 5 6 0 0 78 11 45
2024 Project management 51 28 15 2 3 2 0 80 5 65
2024 None of the above 49 32 8 3 8 0 0 81 11 30
2022 Client contact centre 65 12 22 0 0 0 0 78 0 15
2022 Communications or public affairs 76 18 5 0 0 0 0 95 0 30
2022 Science and technology 64 36 0 0 0 0 0 100 0 20
2022 Administration and operations 59 32 6 2 1 0 0 91 3 65
2022 Human resources 63 17 5 5 9 0 0 80 14 20
2022 Financial management 43 47 0 11 0 0 0 89 11 15
2022 Information technology 68 19 7 6 0 0 0 87 6 20
2022 Data sciences 58 42 0 0 0 0 0 100 0 10
2022 Policy 59 32 7 0 2 0 0 91 2 45
2022 Project management 60 32 3 3 0 1 0 93 3 75
2022 None of the above 61 30 4 0 5 0 0 91 5 20
2020 Client contact centre 73 21 6 0 0 0 0 94 0 15
2020 Communications or public affairs 71 21 8 0 0 0 0 92 0 25
2020 Science and technology 76 24 0 0 0 0 0 100 0 10
2020 Administration and operations 52 36 12 0 0 0 0 88 0 65
2020 Human resources 64 31 0 0 5 0 0 95 5 20
2020 Financial management 41 53 0 0 6 0 0 94 6 15
2020 Information management 48 45 7 0 0 0 0 93 0 10
2020 Information technology 62 21 6 6 5 0 0 83 11 35
2020 Evaluation 41 34 7 18 0 0 0 75 18 10
2020 Policy 54 37 7 3 0 0 0 91 3 30
2020 Project management 57 36 5 0 2 0 0 93 2 65
2020 None of the above 45 41 12 2 0 0 0 86 2 35
2019 Communications or public affairs 44 40 4 8 0 4 0 88 8 25
2019 Science and technology 27 41 21 11 0 0 0 68 11 10
2019 Administration and operations 48 35 7 7 3 0 0 83 10 45
2019 Human resources 53 20 7 6 7 7 0 79 14 15
2019 Financial management 43 19 19 19 0 0 0 62 19 10
2019 Information technology 44 46 2 5 3 0 0 90 9 35
2019 Evaluation 24 47 18 0 11 0 0 71 11 10
2019 Policy 53 38 5 0 5 0 0 90 5 25
2019 Project management 42 44 12 2 0 0 0 86 2 55
2019 None of the above 41 33 20 0 6 0 0 73 6 25

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 35 14 7 9 0 0 70 16 15
2024 Communications or public affairs 55 31 3 0 5 2 3 92 5 35
2024 Science and technology 47 23 14 0 16 0 0 70 16 15
2024 Administration and operations 30 35 22 7 2 2 1 67 9 70
2024 Human resources 36 44 4 0 16 0 0 80 16 20
2024 Financial management 39 22 27 0 0 0 12 69 0 15
2024 Information technology 40 15 8 17 0 8 13 69 21 25
2024 Evaluation 61 8 11 0 0 19 0 86 0 10
2024 Data sciences 53 28 9 10 0 0 0 81 10 10
2024 Policy 34 30 10 6 9 10 0 72 17 45
2024 Project management 41 36 9 6 3 1 5 82 9 65
2024 None of the above 41 17 18 14 8 0 3 59 22 30
2022 Client contact centre 50 22 0 19 0 9 0 79 21 15
2022 Communications or public affairs 54 31 0 3 0 6 6 97 3 30
2022 Science and technology 41 38 11 5 0 6 0 83 5 20
2022 Administration and operations 52 26 2 4 3 9 3 89 8 65
2022 Human resources 56 23 7 5 0 0 8 86 6 20
2022 Financial management 36 21 12 11 0 7 13 72 14 15
2022 Information technology 60 12 4 7 8 10 0 80 16 20
2022 Data sciences 47 25 0 21 8 0 0 72 28 10
2022 Policy 32 32 10 8 12 0 6 68 21 45
2022 Project management 34 34 10 10 6 2 3 73 17 75
2022 None of the above 59 10 8 0 5 9 8 84 6 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 43 23 7 0 0 0 70 7 15
2024 Communications or public affairs 55 31 3 2 3 2 3 92 5 35
2024 Science and technology 50 29 14 0 8 0 0 79 8 15
2024 Administration and operations 34 34 17 5 5 4 0 71 11 70
2024 Human resources 31 48 4 5 11 0 0 80 16 20
2024 Financial management 39 22 27 0 0 0 12 69 0 15
2024 Information technology 40 15 16 8 0 8 13 69 11 25
2024 Evaluation 61 8 11 0 0 19 0 86 0 10
2024 Data sciences 53 18 9 20 0 0 0 71 20 10
2024 Policy 26 34 9 12 8 9 2 67 22 45
2024 Project management 38 29 15 6 4 3 5 73 11 65
2024 None of the above 38 20 15 10 14 0 3 59 25 30
2022 Client contact centre 65 13 0 6 6 9 0 87 13 15
2022 Communications or public affairs 45 35 0 3 0 12 6 97 3 30
2022 Science and technology 51 37 6 0 0 6 0 94 0 20
2022 Administration and operations 43 37 4 1 3 11 1 90 5 65
2022 Human resources 52 27 17 0 0 0 4 82 0 20
2022 Financial management 36 21 23 0 0 7 13 72 0 15
2022 Information technology 68 14 11 0 0 4 3 89 0 20
2022 Data sciences 56 8 8 21 8 0 0 64 28 10
2022 Policy 35 32 7 6 14 0 6 72 21 45
2022 Project management 32 36 9 9 5 6 3 75 15 75
2022 None of the above 55 5 14 4 5 9 8 73 11 20
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 29 15 8 9 0 0 68 17 15
2024 Communications or public affairs 77 14 9 0 0 0 0 91 0 35
2024 Science and technology 62 23 8 0 0 8 0 92 0 15
2024 Administration and operations 53 32 9 4 1 0 0 86 5 70
2024 Human resources 62 17 21 0 0 0 0 79 0 20
2024 Financial management 50 28 21 0 0 0 0 79 0 15
2024 Information technology 70 26 4 0 0 0 0 96 0 25
2024 Evaluation 59 20 9 0 0 0 11 90 0 10
2024 Data sciences 88 12 0 0 0 0 0 100 0 10
2024 Policy 57 33 5 5 0 0 0 90 5 45
2024 Project management 58 24 11 5 0 0 2 84 5 65
2024 None of the above 63 25 4 0 4 0 4 92 4 30
2022 Client contact centre 56 5 15 6 0 0 18 75 7 15
2022 Communications or public affairs 63 13 5 5 0 0 14 88 6 30
2022 Science and technology 89 6 5 0 0 0 0 95 0 20
2022 Administration and operations 62 24 10 3 1 0 0 86 4 65
2022 Human resources 59 31 10 0 0 0 0 90 0 20
2022 Financial management 63 10 17 0 0 0 10 82 0 15
2022 Information technology 75 19 0 6 0 0 0 94 6 20
2022 Data sciences 73 11 8 0 0 8 0 92 0 10
2022 Policy 57 35 0 4 4 0 0 92 8 45
2022 Project management 63 23 8 6 0 0 0 86 6 75
2022 None of the above 42 27 11 4 0 0 16 82 5 20
2020 Client contact centre 54 34 12 0 0 0 0 88 0 15
2020 Communications or public affairs 60 25 10 0 0 0 4 89 0 30
2020 Science and technology 87 7 7 0 0 0 0 93 0 15
2020 Administration and operations 59 26 12 3 0 0 0 86 3 65
2020 Human resources 67 27 5 0 0 0 0 95 0 20
2020 Financial management 26 53 21 0 0 0 0 79 0 15
2020 Information management 40 35 7 10 0 0 7 81 11 10
2020 Information technology 77 18 0 3 2 0 0 95 5 35
2020 Evaluation 31 44 9 15 0 0 0 75 15 10
2020 Policy 65 22 9 3 0 0 0 87 3 30
2020 Project management 65 25 6 3 0 0 2 91 3 65
2020 None of the above 67 33 0 0 0 0 0 100 0 35
2019 Communications or public affairs 52 40 4 0 0 0 4 96 0 25
2019 Science and technology 40 39 21 0 0 0 0 79 0 10
2019 Administration and operations 42 36 17 3 0 0 3 80 3 45
2019 Human resources 67 20 7 6 0 0 0 87 6 15
2019 Financial management 52 29 19 0 0 0 0 81 0 10
2019 Information technology 61 29 2 2 2 0 3 94 4 35
2019 Evaluation 36 29 0 11 18 0 7 69 31 10
2019 Policy 38 37 17 0 8 0 0 75 8 25
2019 Project management 56 26 14 0 4 0 0 82 4 55
2019 None of the above 53 27 4 4 4 0 8 87 9 25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 22 22 9 0 0 0 68 9 15
2024 Communications or public affairs 67 25 0 5 3 0 0 93 7 35
2024 Science and technology 46 30 16 9 0 0 0 76 9 15
2024 Administration and operations 56 27 8 7 3 0 0 83 9 70
2024 Human resources 53 27 0 5 15 0 0 80 20 20
2024 Financial management 52 19 22 7 0 0 0 71 7 15
2024 Information technology 58 22 13 7 0 0 0 80 7 25
2024 Evaluation 42 49 9 0 0 0 0 91 0 10
2024 Data sciences 56 44 0 0 0 0 0 100 0 10
2024 Policy 45 31 13 6 5 0 0 75 12 45
2024 Project management 54 27 7 11 1 0 0 81 12 65
2024 None of the above 65 14 10 3 8 0 0 79 11 30
2022 Client contact centre 53 38 9 0 0 0 0 91 0 15
2022 Communications or public affairs 48 41 5 6 0 0 0 89 6 30
2022 Science and technology 62 38 0 0 0 0 0 100 0 20
2022 Administration and operations 51 33 11 3 2 0 0 83 6 65
2022 Human resources 53 32 5 10 0 0 0 85 10 20
2022 Financial management 64 19 17 0 0 0 0 83 0 15
2022 Information technology 74 11 4 10 0 0 0 86 10 20
2022 Data sciences 66 34 0 0 0 0 0 100 0 10
2022 Policy 43 33 3 9 8 4 0 79 18 45
2022 Project management 59 27 6 6 2 0 0 85 9 75
2022 None of the above 57 24 9 4 5 0 0 81 10 20
2020 Client contact centre 47 47 5 0 0 0 0 95 0 15
2020 Communications or public affairs 51 35 10 4 0 0 0 86 4 30
2020 Science and technology 53 25 15 7 0 0 0 78 7 15
2020 Administration and operations 56 26 11 6 2 0 0 82 7 65
2020 Human resources 65 30 0 0 5 0 0 95 5 20
2020 Financial management 20 61 19 0 0 0 0 81 0 15
2020 Information management 55 35 0 10 0 0 0 90 10 10
2020 Information technology 64 22 3 11 0 0 0 86 11 35
2020 Evaluation 43 25 14 18 0 0 0 68 18 10
2020 Policy 42 32 13 6 7 0 0 74 13 30
2020 Project management 53 28 9 5 5 0 0 81 10 65
2020 None of the above 50 33 6 6 2 0 3 85 9 35
2019 Communications or public affairs 37 40 8 4 8 0 4 80 12 25
2019 Science and technology 34 38 17 11 0 0 0 72 11 10
2019 Administration and operations 36 33 9 20 3 0 0 69 22 45
2019 Human resources 47 34 6 13 0 0 0 80 13 15
2019 Financial management 47 34 19 0 0 0 0 81 0 10
2019 Information technology 52 36 6 3 2 0 0 88 5 35
2019 Evaluation 11 60 0 11 18 0 0 71 29 10
2019 Policy 35 22 19 21 3 0 0 57 23 25
2019 Project management 45 42 2 9 2 0 0 87 11 55
2019 None of the above 31 34 16 14 0 0 4 68 15 25

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 16 21 0 0 0 0 79 0 15
2024 Communications or public affairs 79 13 0 0 7 0 0 93 7 35
2024 Science and technology 55 22 14 9 0 0 0 77 9 15
2024 Administration and operations 57 21 11 8 1 1 0 79 10 70
2024 Human resources 53 31 7 0 9 0 0 84 9 20
2024 Financial management 45 33 15 7 0 0 0 78 7 15
2024 Information technology 58 28 11 4 0 0 0 86 4 25
2024 Evaluation 71 20 0 9 0 0 0 91 9 10
2024 Data sciences 81 0 19 0 0 0 0 81 0 10
2024 Policy 47 29 11 12 0 0 0 77 12 45
2024 Project management 55 21 13 10 1 0 0 76 11 65
2024 None of the above 61 15 10 4 11 0 0 75 15 30
2022 Client contact centre 58 33 0 0 0 0 9 100 0 15
2022 Communications or public affairs 64 19 14 0 3 0 0 83 3 30
2022 Science and technology 68 27 5 0 0 0 0 95 0 20
2022 Administration and operations 59 22 12 6 0 0 1 82 6 65
2022 Human resources 67 14 4 15 0 0 0 81 15 20
2022 Financial management 55 34 0 11 0 0 0 89 11 15
2022 Information technology 64 19 6 10 0 0 0 83 10 20
2022 Data sciences 47 35 0 0 0 18 0 100 0 10
2022 Policy 63 16 10 4 4 3 0 81 9 45
2022 Project management 68 14 13 5 1 0 0 81 6 75
2022 None of the above 66 24 4 0 5 0 0 90 5 20
2020 Client contact centre 61 27 12 0 0 0 0 88 0 15
2020 Communications or public affairs 58 27 4 8 0 4 0 88 8 30
2020 Science and technology 60 33 0 7 0 0 0 93 7 15
2020 Administration and operations 59 20 9 8 1 3 0 81 9 65
2020 Human resources 69 16 0 0 5 5 5 94 6 20
2020 Financial management 33 38 15 6 0 0 8 77 6 15
2020 Information management 48 35 0 10 0 0 7 89 11 10
2020 Information technology 75 14 0 9 2 0 0 89 11 35
2020 Evaluation 40 28 14 9 9 0 0 68 18 10
2020 Policy 62 19 7 9 3 0 0 81 12 30
2020 Project management 58 18 17 2 5 0 1 76 6 65
2020 None of the above 67 14 10 7 2 0 0 81 9 35

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 51 0 9 0 0 0 91 9 15
2024 Communications or public affairs 66 26 0 3 2 0 3 95 5 35
2024 Science and technology 69 22 0 0 9 0 0 91 9 15
2024 Administration and operations 56 28 4 8 3 1 0 85 11 70
2024 Human resources 57 22 4 0 16 0 0 80 16 20
2024 Financial management 39 47 8 7 0 0 0 86 7 15
2024 Information technology 54 30 12 4 0 0 0 84 4 25
2024 Evaluation 59 32 0 9 0 0 0 91 9 10
2024 Data sciences 49 41 9 0 0 0 0 91 0 10
2024 Policy 53 31 7 9 0 0 0 84 9 45
2024 Project management 51 29 11 8 1 0 0 80 9 65
2024 None of the above 58 24 14 3 0 0 0 82 3 30
2022 Client contact centre 53 41 0 6 0 0 0 94 6 15
2022 Communications or public affairs 56 36 5 3 0 0 0 92 3 30
2022 Science and technology 64 31 5 0 0 0 0 95 0 20
2022 Administration and operations 60 25 9 6 0 0 0 85 6 65
2022 Human resources 62 18 0 10 10 0 0 80 20 20
2022 Financial management 48 35 7 11 0 0 0 82 11 15
2022 Information technology 73 17 0 10 0 0 0 90 10 20
2022 Data sciences 57 37 6 0 0 0 0 94 0 10
2022 Policy 51 32 9 2 7 0 0 83 8 45
2022 Project management 60 24 8 5 2 0 0 85 7 75
2022 None of the above 59 27 4 4 5 0 0 86 10 20
2020 Client contact centre 47 19 26 7 0 0 0 67 7 15
2020 Communications or public affairs 46 46 8 0 0 0 0 92 0 30
2020 Science and technology 60 33 0 0 7 0 0 93 7 15
2020 Administration and operations 51 37 5 6 2 0 0 88 8 65
2020 Human resources 74 16 0 5 5 0 0 90 10 20
2020 Financial management 30 57 8 0 6 0 0 87 6 15
2020 Information management 62 7 20 10 0 0 0 70 10 10
2020 Information technology 68 12 6 11 2 0 0 81 13 35
2020 Evaluation 32 44 15 9 0 0 0 75 9 10
2020 Policy 69 16 9 0 7 0 0 84 7 30
2020 Project management 61 19 12 4 3 0 0 80 8 65
2020 None of the above 58 28 6 5 2 0 0 86 8 35
2019 Communications or public affairs 47 42 8 0 0 0 4 92 0 25
2019 Science and technology 34 28 17 21 0 0 0 61 21 10
2019 Administration and operations 35 46 5 8 3 3 1 84 10 45
2019 Human resources 60 27 0 6 7 0 0 87 13 15
2019 Financial management 28 34 28 10 0 0 0 62 10 10
2019 Information technology 53 26 3 9 5 0 3 82 14 35
2019 Evaluation 40 18 18 18 0 0 7 62 19 10
2019 Policy 35 17 20 25 3 0 0 53 27 25
2019 Project management 50 34 14 0 2 0 0 84 2 55
2019 None of the above 45 29 14 12 0 0 0 73 12 25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 9 8 8 9 0 0 76 16 15
2024 Communications or public affairs 81 5 9 0 0 3 2 91 0 35
2024 Science and technology 57 22 12 0 0 0 9 87 0 15
2024 Administration and operations 67 20 4 5 4 0 0 87 9 70
2024 Human resources 63 22 4 0 11 0 0 85 11 20
2024 Financial management 65 27 0 0 7 0 0 93 7 15
2024 Information technology 66 22 4 0 0 8 0 96 0 25
2024 Evaluation 89 11 0 0 0 0 0 100 0 10
2024 Data sciences 77 10 13 0 0 0 0 87 0 10
2024 Policy 78 16 2 0 2 2 0 96 2 45
2024 Project management 67 16 9 2 5 0 2 84 7 65
2024 None of the above 63 15 3 3 12 3 0 81 16 30
2022 Client contact centre 55 7 20 11 7 0 0 62 18 15
2022 Communications or public affairs 56 35 0 0 0 9 0 100 0 30
2022 Science and technology 89 11 0 0 0 0 0 100 0 20
2022 Administration and operations 73 22 0 0 0 1 4 100 0 65
2022 Human resources 86 9 5 0 0 0 0 95 0 20
2022 Financial management 83 17 0 0 0 0 0 100 0 15
2022 Information technology 71 19 0 6 0 4 0 94 6 20
2022 Data sciences 92 8 0 0 0 0 0 100 0 10
2022 Policy 57 25 6 6 0 4 2 87 7 45
2022 Project management 75 17 3 0 2 1 1 95 2 75
2022 None of the above 72 13 11 0 0 0 4 88 0 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 14 14 18 0 0 0 68 18 15
2024 Communications or public affairs 84 9 0 3 5 0 0 93 7 35
2024 Science and technology 63 15 6 16 0 0 0 78 16 15
2024 Administration and operations 61 23 8 7 1 0 0 84 8 70
2024 Human resources 53 16 10 6 15 0 0 69 21 20
2024 Financial management 58 35 0 0 7 0 0 93 7 15
2024 Information technology 62 30 5 4 0 0 0 92 4 25
2024 Evaluation 50 41 9 0 0 0 0 91 0 10
2024 Data sciences 81 9 10 0 0 0 0 90 0 10
2024 Policy 56 26 11 5 2 0 0 82 7 45
2024 Project management 57 25 11 6 1 0 0 81 7 65
2024 None of the above 68 21 0 3 8 0 0 89 11 30
2022 Client contact centre 60 35 5 0 0 0 0 95 0 15
2022 Communications or public affairs 68 22 5 5 0 0 0 90 5 30
2022 Science and technology 64 31 6 0 0 0 0 94 0 20
2022 Administration and operations 64 28 5 1 1 0 0 93 2 65
2022 Human resources 53 23 24 0 0 0 0 76 0 20
2022 Financial management 58 31 0 11 0 0 0 89 11 15
2022 Information technology 68 22 0 10 0 0 0 90 10 20
2022 Data sciences 57 43 0 0 0 0 0 100 0 10
2022 Policy 50 34 4 2 10 0 0 84 12 45
2022 Project management 68 20 6 5 1 0 0 88 6 75
2022 None of the above 64 17 5 9 5 0 0 81 15 20
2020 Client contact centre 52 36 12 0 0 0 0 88 0 15
2020 Communications or public affairs 69 23 8 0 0 0 0 92 0 25
2020 Science and technology 80 13 0 0 7 0 0 93 7 15
2020 Administration and operations 61 25 2 11 1 0 0 86 12 65
2020 Human resources 60 30 5 0 5 0 0 90 5 20
2020 Financial management 36 43 15 6 0 0 0 79 6 15
2020 Information management 55 25 10 10 0 0 0 80 10 10
2020 Information technology 81 8 6 5 0 0 0 89 5 35
2020 Evaluation 68 7 16 0 9 0 0 75 9 10
2020 Policy 46 41 6 0 7 0 0 87 7 30
2020 Project management 69 14 10 5 2 0 0 84 7 65
2020 None of the above 71 18 6 5 0 0 0 89 5 35
2019 Communications or public affairs 51 22 16 12 0 0 0 73 12 25
2019 Science and technology 38 51 0 11 0 0 0 89 11 10
2019 Administration and operations 47 31 11 9 1 0 0 78 11 45
2019 Human resources 53 33 0 6 7 0 0 87 13 15
2019 Financial management 38 34 29 0 0 0 0 71 0 10
2019 Information technology 58 28 9 3 2 0 0 86 5 35
2019 Evaluation 18 49 22 0 11 0 0 66 11 10
2019 Policy 43 17 22 10 8 0 0 60 18 25
2019 Project management 46 39 12 2 2 0 0 84 4 55
2019 None of the above 58 18 12 8 4 0 0 76 12 25

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 39 0 0 0 0 0 100 0 15
2024 Communications or public affairs 88 5 0 3 5 0 0 93 7 35
2024 Science and technology 70 9 14 0 0 0 8 85 0 15
2024 Administration and operations 82 9 3 4 2 0 0 91 6 70
2024 Human resources 75 5 5 9 6 0 0 80 15 20
2024 Financial management 72 21 7 0 0 0 0 93 0 15
2024 Information technology 82 18 0 0 0 0 0 100 0 25
2024 Evaluation 100 0 0 0 0 0 0 100 0 10
2024 Data sciences 100 0 0 0 0 0 0 100 0 10
2024 Policy 85 9 2 4 0 0 0 94 4 45
2024 Project management 85 6 7 0 0 0 3 93 0 65
2024 None of the above 82 11 4 4 0 0 0 92 4 30
2022 Client contact centre 93 7 0 0 0 0 0 100 0 15
2022 Communications or public affairs 77 8 3 5 7 0 0 85 12 30
2022 Science and technology 79 5 11 0 0 6 0 88 0 20
2022 Administration and operations 77 18 0 2 0 0 2 98 2 65
2022 Human resources 90 0 5 5 0 0 0 90 5 20
2022 Financial management 89 0 11 0 0 0 0 89 0 15
2022 Information technology 87 7 0 6 0 0 0 94 6 20
2022 Data sciences 84 16 0 0 0 0 0 100 0 10
2022 Policy 81 8 2 5 2 0 2 90 8 45
2022 Project management 88 8 3 0 1 0 0 96 1 75
2022 None of the above 91 5 0 0 0 0 4 100 0 20
2019 Communications or public affairs 78 6 0 12 4 0 0 85 15 25
2019 Science and technology 64 13 17 0 0 0 6 82 0 10
2019 Administration and operations 81 8 4 5 0 0 3 91 5 45
2019 Human resources 93 7 0 0 0 0 0 100 0 15
2019 Financial management 62 19 10 10 0 0 0 81 10 10
2019 Information technology 67 14 7 0 9 0 3 84 9 35
2019 Evaluation 71 7 0 11 11 0 0 78 22 10
2019 Policy 95 0 0 0 0 5 0 100 0 25
2019 Project management 83 9 8 0 0 0 0 92 0 55
2019 None of the above 77 10 8 0 4 0 0 88 4 25
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 36 23 6 22 6 0 45 30 15
2024 Communications or public affairs 44 34 5 7 4 5 0 82 12 35
2024 Science and technology 28 42 8 6 16 0 0 70 22 15
2024 Administration and operations 27 33 16 12 11 1 0 60 24 70
2024 Human resources 17 20 20 16 26 0 0 37 42 20
2024 Financial management 8 36 20 21 7 7 0 48 31 15
2024 Information technology 46 28 14 8 0 4 0 77 9 25
2024 Evaluation 11 41 29 10 9 0 0 52 19 10
2024 Data sciences 20 41 10 19 10 0 0 61 29 10
2024 Policy 24 25 15 22 8 6 0 52 32 45
2024 Project management 20 44 11 15 1 9 0 70 18 65
2024 None of the above 23 20 31 7 14 4 0 45 22 30
2022 Client contact centre 42 41 5 0 0 12 0 94 0 15
2022 Communications or public affairs 56 28 8 0 0 8 0 91 0 30
2022 Science and technology 50 28 23 0 0 0 0 77 0 20
2022 Administration and operations 51 27 11 2 0 8 0 85 3 65
2022 Human resources 26 24 8 10 33 0 0 50 42 20
2022 Financial management 0 48 22 17 0 13 0 55 20 15
2022 Information technology 54 29 8 0 4 4 0 88 5 20
2022 Data sciences 28 16 11 8 9 26 0 61 24 10
2022 Policy 36 39 10 2 6 7 0 80 9 45
2022 Project management 42 41 4 4 5 4 0 86 10 75
2022 None of the above 36 34 15 5 6 5 0 73 11 20
2020 Client contact centre 73 21 5 0 0 0 0 95 0 15
2020 Communications or public affairs 27 47 11 4 0 12 0 84 4 30
2020 Science and technology 36 51 7 0 7 0 0 87 7 15
2020 Administration and operations 46 29 9 5 8 3 0 78 13 65
2020 Human resources 35 29 26 5 5 0 0 64 10 20
2020 Financial management 8 57 36 0 0 0 0 64 0 15
2020 Information management 42 17 20 0 0 20 0 75 0 10
2020 Information technology 47 38 13 3 0 0 0 84 3 35
2020 Evaluation 39 43 0 9 0 9 0 90 10 10
2020 Policy 27 28 25 10 3 7 0 59 14 30
2020 Project management 35 41 11 7 0 7 0 81 7 65
2020 None of the above 26 48 9 8 3 6 0 79 12 35
2019 Communications or public affairs 36 48 4 4 4 4 0 88 8 25
2019 Science and technology 28 55 6 11 0 0 0 83 11 10
2019 Administration and operations 28 42 6 14 4 7 0 75 19 45
2019 Human resources 36 21 22 14 7 0 0 57 21 15
2019 Financial management 19 43 29 0 10 0 0 62 10 10
2019 Information technology 41 35 16 3 2 3 0 78 5 35
2019 Evaluation 36 31 11 0 22 0 0 67 22 10
2019 Policy 23 20 27 15 11 5 0 45 26 25
2019 Project management 38 34 15 5 5 2 0 74 11 55
2019 None of the above 31 43 16 6 4 0 0 74 10 25

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 21 14 23 37 0 0 27 60 15
2024 Communications or public affairs 42 36 5 8 7 2 0 80 15 35
2024 Science and technology 23 19 22 14 23 0 0 42 36 15
2024 Administration and operations 16 32 19 17 16 0 0 48 33 70
2024 Human resources 13 24 20 17 26 0 0 37 43 20
2024 Financial management 7 37 29 20 7 0 0 44 27 15
2024 Information technology 30 29 16 16 9 0 0 60 25 25
2024 Evaluation 11 22 39 9 19 0 0 33 28 10
2024 Data sciences 20 9 22 39 10 0 0 29 48 10
2024 Policy 19 25 13 18 23 2 0 45 42 45
2024 Project management 18 25 18 23 13 3 0 44 37 65
2024 None of the above 12 29 14 24 22 0 0 40 46 30
2022 Client contact centre 41 41 6 0 0 12 0 93 0 15
2022 Communications or public affairs 48 33 8 8 0 3 0 83 8 30
2022 Science and technology 26 46 12 10 6 0 0 72 16 20
2022 Administration and operations 39 38 8 13 0 2 0 79 13 65
2022 Human resources 22 23 27 5 24 0 0 45 29 20
2022 Financial management 0 35 41 24 0 0 0 35 24 15
2022 Information technology 40 52 4 0 4 0 0 92 4 20
2022 Data sciences 29 26 19 18 0 8 0 60 19 10
2022 Policy 32 38 12 8 4 6 0 74 13 45
2022 Project management 32 47 6 11 5 0 0 78 15 75
2022 None of the above 39 20 27 5 10 0 0 58 15 20
2020 Client contact centre 73 21 5 0 0 0 0 95 0 15
2020 Communications or public affairs 28 57 4 11 0 0 0 85 11 30
2020 Science and technology 18 60 15 0 7 0 0 78 7 15
2020 Administration and operations 36 37 8 8 9 2 0 74 17 65
2020 Human resources 30 40 20 5 5 0 0 69 10 20
2020 Financial management 8 64 29 0 0 0 0 71 0 15
2020 Information management 52 48 0 0 0 0 0 100 0 10
2020 Information technology 47 32 13 9 0 0 0 78 9 35
2020 Evaluation 16 48 18 0 9 9 0 71 10 10
2020 Policy 21 30 21 23 6 0 0 51 29 30
2020 Project management 23 54 16 7 0 0 0 78 7 65
2020 None of the above 32 31 19 12 5 0 0 64 17 35
2019 Communications or public affairs 36 30 13 12 4 4 0 70 17 25
2019 Science and technology 11 40 39 0 11 0 0 51 11 10
2019 Administration and operations 35 29 15 15 3 3 0 66 18 45
2019 Human resources 27 7 20 40 7 0 0 34 46 15
2019 Financial management 10 43 29 10 10 0 0 52 19 10
2019 Information technology 34 41 10 7 9 0 0 75 15 35
2019 Evaluation 25 42 0 22 11 0 0 66 34 10
2019 Policy 18 20 19 22 16 5 0 40 40 25
2019 Project management 40 33 8 12 5 2 0 74 18 55
2019 None of the above 20 44 21 11 4 0 0 64 15 25

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 20 6 22 52 0 0 20 73 15
2024 Communications or public affairs 14 40 26 13 7 0 0 54 20 35
2024 Science and technology 8 33 0 36 23 0 0 42 58 15
2024 Administration and operations 16 18 22 23 21 0 0 34 44 70
2024 Human resources 0 37 14 16 33 0 0 37 49 20
2024 Financial management 0 20 21 52 7 0 0 20 59 15
2024 Information technology 25 30 20 16 4 5 0 58 21 25
2024 Evaluation 11 31 30 9 19 0 0 42 28 10
2024 Data sciences 9 19 13 39 10 12 0 31 54 10
2024 Policy 13 15 12 33 25 2 0 28 59 45
2024 Project management 9 22 16 33 19 1 0 31 53 65
2024 None of the above 8 18 11 27 36 0 0 27 63 30
2022 Client contact centre 26 48 5 0 0 21 0 93 0 15
2022 Communications or public affairs 31 39 13 14 3 0 0 70 17 30
2022 Science and technology 25 26 17 15 17 0 0 51 32 20
2022 Administration and operations 31 39 6 13 4 7 0 75 18 65
2022 Human resources 18 27 22 14 20 0 0 45 33 20
2022 Financial management 0 35 29 31 0 6 0 37 33 15
2022 Information technology 43 30 4 10 4 8 0 80 16 20
2022 Data sciences 23 26 19 8 9 15 0 57 21 10
2022 Policy 20 31 22 14 6 7 0 55 21 45
2022 Project management 27 37 14 12 8 1 0 65 21 75
2022 None of the above 20 32 27 10 10 0 0 52 20 20
2020 Client contact centre 66 20 13 0 0 0 0 87 0 15
2020 Communications or public affairs 25 42 4 22 4 4 0 70 26 30
2020 Science and technology 9 53 24 7 7 0 0 63 13 15
2020 Administration and operations 21 43 13 13 9 2 0 65 23 65
2020 Human resources 15 48 16 11 5 5 0 66 17 20
2020 Financial management 8 55 37 0 0 0 0 63 0 15
2020 Information management 42 30 28 0 0 0 0 72 0 10
2020 Information technology 37 39 13 11 0 0 0 76 11 35
2020 Evaluation 7 48 27 9 0 9 0 60 10 10
2020 Policy 17 23 21 29 10 0 0 40 39 30
2020 Project management 15 36 23 24 2 0 0 51 26 65
2020 None of the above 17 38 22 8 11 3 0 57 20 35
2019 Communications or public affairs 29 31 12 24 4 0 0 60 28 25
2019 Science and technology 0 40 21 39 0 0 0 40 39 10
2019 Administration and operations 27 33 18 14 5 3 0 62 20 45
2019 Human resources 20 20 13 33 13 0 0 40 46 15
2019 Financial management 0 43 38 10 10 0 0 43 19 10
2019 Information technology 21 41 10 23 2 3 0 64 25 35
2019 Evaluation 11 49 7 22 11 0 0 60 34 10
2019 Policy 11 25 22 27 11 5 0 37 40 25
2019 Project management 12 44 14 18 8 4 0 58 27 55
2019 None of the above 7 44 24 18 2 4 0 53 22 25

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 20 6 28 45 0 0 20 73 15
2024 Communications or public affairs 19 57 3 5 16 0 0 76 22 35
2024 Science and technology 8 34 0 36 23 0 0 42 58 15
2024 Administration and operations 18 23 10 26 21 1 0 42 47 70
2024 Human resources 7 35 10 28 21 0 0 42 48 20
2024 Financial management 0 13 27 39 14 7 0 14 57 15
2024 Information technology 30 34 16 11 9 0 0 64 20 25
2024 Evaluation 20 24 8 19 28 0 0 44 47 10
2024 Data sciences 9 21 0 13 58 0 0 29 71 10
2024 Policy 13 21 12 25 28 0 0 34 53 45
2024 Project management 4 20 13 36 27 0 0 24 63 65
2024 None of the above 8 7 18 37 26 3 0 16 65 30
2022 Client contact centre 41 46 7 7 0 0 0 86 7 15
2022 Communications or public affairs 36 34 14 13 3 0 0 70 16 30
2022 Science and technology 13 34 17 21 10 5 0 49 33 20
2022 Administration and operations 27 42 9 13 5 4 0 72 19 65
2022 Human resources 22 13 13 22 29 0 0 36 51 20
2022 Financial management 6 35 30 22 6 0 0 41 28 15
2022 Information technology 46 27 13 6 9 0 0 72 15 20
2022 Data sciences 21 53 8 9 0 8 0 81 10 10
2022 Policy 14 32 16 19 14 5 0 48 35 45
2022 Project management 25 39 13 15 6 1 0 65 21 75
2022 None of the above 20 38 22 10 10 0 0 58 20 20
2020 Client contact centre 55 26 12 7 0 0 0 81 7 15
2020 Communications or public affairs 36 31 15 14 0 4 0 69 15 30
2020 Science and technology 18 29 40 7 7 0 0 47 13 15
2020 Administration and operations 18 45 12 16 8 2 0 63 25 65
2020 Human resources 21 18 35 10 10 5 0 41 22 20
2020 Financial management 8 51 13 29 0 0 0 59 29 15
2020 Information management 35 55 0 10 0 0 0 90 10 10
2020 Information technology 37 36 13 11 3 0 0 73 14 35
2020 Evaluation 16 51 24 9 0 0 0 67 9 10
2020 Policy 14 28 13 36 9 0 0 42 45 30
2020 Project management 15 39 25 19 2 0 0 54 20 65
2020 None of the above 20 39 13 20 8 0 0 59 28 35
2019 Communications or public affairs 25 37 12 19 8 0 0 61 27 25
2019 Science and technology 0 30 21 49 0 0 0 30 49 10
2019 Administration and operations 16 44 17 17 7 0 0 60 24 45
2019 Human resources 13 20 13 40 13 0 0 34 53 15
2019 Financial management 0 38 28 15 19 0 0 38 34 10
2019 Information technology 29 28 15 23 5 0 0 57 28 35
2019 Evaluation 18 29 13 29 11 0 0 46 40 10
2019 Policy 8 15 19 43 11 5 0 24 56 25
2019 Project management 12 50 17 11 10 0 0 62 21 55
2019 None of the above 9 46 24 17 4 0 0 55 21 25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 44 6 0 15 0 0 78 15 15
2024 Communications or public affairs 22 40 23 10 5 0 0 62 15 35
2024 Science and technology 49 22 6 9 8 6 0 76 17 15
2024 Administration and operations 42 22 22 8 6 0 0 64 14 70
2024 Human resources 17 23 35 19 6 0 0 40 25 20
2024 Financial management 46 27 13 15 0 0 0 73 15 15
2024 Information technology 37 40 15 4 4 0 0 77 8 25
2024 Evaluation 20 41 29 10 0 0 0 61 10 10
2024 Data sciences 34 27 28 11 0 0 0 62 11 10
2024 Policy 20 38 25 13 4 0 0 58 17 45
2024 Project management 38 30 23 6 1 1 1 69 7 65
2024 None of the above 28 24 38 3 7 0 0 52 11 30
2022 Client contact centre 50 7 34 0 0 9 0 62 0 15
2022 Communications or public affairs 26 27 27 13 8 0 0 52 21 30
2022 Science and technology 11 47 20 17 6 0 0 58 22 20
2022 Administration and operations 35 24 24 9 3 5 0 62 12 65
2022 Human resources 12 20 26 23 19 0 0 32 42 20
2022 Financial management 16 38 34 11 0 0 0 55 11 15
2022 Information technology 37 38 15 6 4 0 0 75 10 20
2022 Data sciences 14 28 8 17 9 24 0 54 34 10
2022 Policy 19 26 26 13 8 7 0 49 23 45
2022 Project management 37 29 19 6 7 1 0 67 14 75
2022 None of the above 35 27 27 10 0 0 0 62 10 20
2020 Client contact centre 88 0 0 12 0 0 0 88 12 15
2020 Communications or public affairs 21 7 31 19 22 0 0 28 41 30
2020 Science and technology 26 13 38 15 7 0 0 40 22 15
2020 Administration and operations 22 36 16 18 5 3 0 61 23 65
2020 Human resources 26 5 24 29 16 0 0 31 44 20
2020 Financial management 22 20 57 0 0 0 0 43 0 15
2020 Information management 62 17 10 0 10 0 0 80 10 10
2020 Information technology 30 43 22 2 3 0 0 73 5 35
2020 Evaluation 25 48 18 9 0 0 0 73 9 10
2020 Policy 20 23 30 18 6 3 0 45 24 30
2020 Project management 30 41 19 6 5 0 0 71 10 65
2020 None of the above 21 21 23 24 8 3 0 43 33 35
2019 Communications or public affairs 9 20 30 34 4 4 0 30 39 25
2019 Science and technology 32 21 41 6 0 0 0 53 6 10
2019 Administration and operations 43 14 23 14 2 3 0 59 17 45
2019 Human resources 40 7 33 6 13 0 0 47 20 15
2019 Financial management 9 57 34 0 0 0 0 66 0 10
2019 Information technology 55 35 7 0 3 0 0 90 3 35
2019 Evaluation 31 36 22 11 0 0 0 67 11 10
2019 Policy 20 21 29 5 15 10 0 45 22 25
2019 Project management 29 35 27 7 2 0 0 64 9 55
2019 None of the above 19 28 36 4 9 4 0 49 13 25
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 49 6 15 30 0 0 49 45 15
2024 Communications or public affairs 34 48 8 7 2 0 0 82 10 35
2024 Science and technology 28 42 14 9 8 0 0 70 16 15
2024 Administration and operations 20 39 19 14 7 1 0 60 21 70
2024 Human resources 5 68 4 12 10 0 0 73 22 20
2024 Financial management 7 51 35 0 7 0 0 58 7 15
2024 Information technology 37 37 12 14 0 0 0 74 14 25
2024 Evaluation 38 22 22 9 9 0 0 59 18 10
2024 Data sciences 9 55 18 18 0 0 0 64 18 10
2024 Policy 22 29 28 16 5 0 0 51 21 45
2024 Project management 23 45 18 9 5 0 0 68 14 65
2024 None of the above 30 31 11 22 7 0 0 60 29 30
2022 Client contact centre 41 44 9 6 0 0 0 85 6 15
2022 Communications or public affairs 55 37 3 5 0 0 0 92 5 30
2022 Science and technology 28 61 5 6 0 0 0 90 6 20
2022 Administration and operations 37 46 10 4 0 3 0 85 4 65
2022 Human resources 36 36 5 14 10 0 0 71 24 20
2022 Financial management 30 59 0 11 0 0 0 89 11 15
2022 Information technology 55 26 14 4 0 0 0 82 4 20
2022 Data sciences 30 51 10 8 0 0 0 82 8 10
2022 Policy 44 36 12 2 4 3 0 82 6 45
2022 Project management 46 44 3 6 1 0 0 90 7 75
2022 None of the above 49 36 15 0 0 0 0 85 0 20
2020 Client contact centre 55 33 12 0 0 0 0 88 0 15
2020 Communications or public affairs 48 40 12 0 0 0 0 88 0 25
2020 Science and technology 38 31 15 15 0 0 0 69 15 15
2020 Administration and operations 39 39 8 14 0 0 0 78 14 65
2020 Human resources 24 50 16 5 5 0 0 74 10 20
2020 Financial management 0 64 28 8 0 0 0 64 8 15
2020 Information management 50 30 0 20 0 0 0 80 20 10
2020 Information technology 62 21 9 6 2 0 0 83 8 35
2020 Evaluation 35 56 9 0 0 0 0 91 0 10
2020 Policy 37 35 13 9 6 0 0 72 15 30
2020 Project management 37 45 14 3 2 0 0 81 5 65
2020 None of the above 42 50 0 5 2 0 0 92 8 35
2019 Communications or public affairs 28 44 23 4 0 0 0 73 4 25
2019 Science and technology 21 51 28 0 0 0 0 72 0 10
2019 Administration and operations 28 50 8 9 5 0 0 78 14 45
2019 Human resources 13 27 26 27 7 0 0 40 33 15
2019 Financial management 0 53 47 0 0 0 0 53 0 10
2019 Information technology 27 56 8 3 5 0 0 83 8 35
2019 Evaluation 7 71 11 11 0 0 0 78 11 10
2019 Policy 21 27 17 27 3 5 0 51 32 25
2019 Project management 29 45 13 13 0 0 0 74 13 55
2019 None of the above 28 52 17 3 0 0 0 81 3 25

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 18 16 14 52 0 0 18 66 15
2024 Communications or public affairs 16 49 10 10 12 2 0 67 22 35
2024 Science and technology 8 20 16 42 14 0 0 28 56 15
2024 Administration and operations 3 30 17 31 19 0 0 33 50 70
2024 Human resources 5 20 33 16 26 0 0 25 42 20
2024 Financial management 0 21 59 13 7 0 0 21 20 15
2024 Information technology 25 34 16 8 13 4 0 62 22 25
2024 Evaluation 11 9 24 28 28 0 0 20 56 10
2024 Data sciences 0 9 22 42 27 0 0 9 69 10
2024 Policy 2 19 25 37 16 0 0 22 53 45
2024 Project management 3 22 23 35 17 0 0 25 53 65
2024 None of the above 11 14 4 41 29 0 0 26 70 30
2022 Client contact centre 25 44 31 0 0 0 0 69 0 15
2022 Communications or public affairs 29 38 11 19 0 0 3 69 20 30
2022 Science and technology 13 22 27 33 5 0 0 35 38 20
2022 Administration and operations 20 46 8 15 5 5 0 70 21 65
2022 Human resources 18 30 19 18 15 0 0 48 33 20
2022 Financial management 6 51 13 23 6 0 0 57 30 15
2022 Information technology 33 39 8 16 4 0 0 72 21 20
2022 Data sciences 6 25 16 36 0 17 0 38 43 10
2022 Policy 11 24 24 19 14 8 0 38 36 45
2022 Project management 29 40 9 18 5 0 0 68 23 75
2022 None of the above 29 28 19 19 5 0 0 57 25 20
2020 Client contact centre 27 45 28 0 0 0 0 72 0 15
2020 Communications or public affairs 31 36 10 14 4 4 0 70 19 30
2020 Science and technology 33 9 13 37 7 0 0 42 44 15
2020 Administration and operations 20 43 11 16 8 2 0 64 25 65
2020 Human resources 10 34 35 15 5 0 0 45 20 20
2020 Financial management 0 64 31 6 0 0 0 64 6 15
2020 Information management 52 17 10 20 0 0 0 70 20 10
2020 Information technology 41 37 11 6 5 0 0 78 12 35
2020 Evaluation 7 44 34 15 0 0 0 51 15 10
2020 Policy 7 26 22 26 9 10 0 36 40 30
2020 Project management 13 46 28 11 2 0 0 59 13 65
2020 None of the above 9 51 15 17 5 3 0 62 23 35
2019 Communications or public affairs 8 43 22 23 4 0 0 51 27 25
2019 Science and technology 11 11 30 38 11 0 0 21 49 10
2019 Administration and operations 20 28 8 32 12 0 0 47 45 45
2019 Human resources 0 40 20 27 13 0 0 40 40 15
2019 Financial management 0 28 38 34 0 0 0 28 34 10
2019 Information technology 14 45 13 20 5 3 0 61 26 35
2019 Evaluation 7 7 40 18 22 7 0 14 43 10
2019 Policy 0 18 5 54 15 8 0 20 75 25
2019 Project management 14 37 17 19 11 2 0 52 31 55
2019 None of the above 11 30 20 24 15 0 0 42 38 25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 34 0 24 16 0 0 61 39 15
2024 Communications or public affairs 51 39 3 5 2 0 0 90 7 35
2024 Science and technology 22 43 14 6 9 6 0 69 16 15
2024 Administration and operations 19 39 17 15 5 4 1 61 21 70
2024 Human resources 27 40 23 0 10 0 0 67 10 20
2024 Financial management 8 58 14 6 7 0 6 71 15 15
2024 Information technology 25 46 12 8 5 4 0 74 14 25
2024 Evaluation 20 61 0 10 0 9 0 89 11 10
2024 Data sciences 33 29 9 10 10 9 0 68 22 10
2024 Policy 20 40 14 18 7 2 0 61 25 45
2024 Project management 17 38 23 14 4 1 3 58 18 65
2024 None of the above 29 34 7 17 8 4 0 66 26 30
2022 Client contact centre 45 49 6 0 0 0 0 94 0 15
2022 Communications or public affairs 39 36 17 5 0 0 2 77 5 30
2022 Science and technology 8 41 30 5 0 10 6 58 6 20
2022 Administration and operations 32 46 8 9 1 4 0 81 10 65
2022 Human resources 25 48 14 10 0 0 4 75 10 20
2022 Financial management 13 39 6 17 11 7 7 60 33 15
2022 Information technology 45 43 0 4 4 4 0 91 9 20
2022 Data sciences 31 15 27 27 0 0 0 46 27 10
2022 Policy 15 47 10 15 11 2 0 63 27 45
2022 Project management 30 30 12 15 9 2 1 61 26 75
2022 None of the above 39 37 19 5 0 0 0 76 5 20
2020 Client contact centre 55 19 7 12 0 7 0 80 13 15
2020 Communications or public affairs 35 29 16 13 4 0 3 66 18 30
2020 Science and technology 34 31 22 13 0 0 0 64 13 15
2020 Administration and operations 24 31 14 14 6 8 3 61 23 65
2020 Human resources 49 31 0 10 5 0 5 84 16 20
2020 Financial management 18 45 15 15 6 0 0 64 21 15
2020 Information management 28 53 8 0 11 0 0 81 11 10
2020 Information technology 50 28 11 3 3 3 2 82 6 35
2020 Evaluation 23 34 18 7 9 9 0 62 18 10
2020 Policy 20 30 21 9 17 3 0 51 27 30
2020 Project management 28 30 22 16 2 2 0 59 18 65
2020 None of the above 29 42 14 5 6 3 0 73 12 35
2019 Communications or public affairs 16 48 12 20 0 4 0 67 21 25
2019 Science and technology 10 39 34 17 0 0 0 49 17 10
2019 Administration and operations 22 39 15 18 4 3 0 62 23 45
2019 Human resources 33 27 26 7 7 0 0 60 13 15
2019 Financial management 28 24 38 0 0 10 0 58 0 10
2019 Information technology 45 23 18 5 5 3 0 70 11 35
2019 Evaluation 7 13 11 22 18 18 11 28 56 10
2019 Policy 26 30 3 20 13 3 5 60 36 25
2019 Project management 28 37 10 11 8 2 4 69 20 55
2019 None of the above 16 23 25 8 11 12 4 47 23 25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 35 29 15 16 0 0 41 30 15
2024 Communications or public affairs 44 29 18 0 2 6 0 78 2 35
2024 Science and technology 38 38 0 24 0 0 0 76 24 15
2024 Administration and operations 20 36 26 11 6 0 0 57 18 70
2024 Human resources 28 36 10 15 11 0 0 64 26 20
2024 Financial management 15 59 26 0 0 0 0 74 0 15
2024 Information technology 37 39 12 8 0 4 0 79 9 25
2024 Evaluation 21 50 20 9 0 0 0 71 9 10
2024 Data sciences 12 41 37 10 0 0 0 53 10 10
2024 Policy 22 27 25 20 4 2 0 50 24 45
2024 Project management 17 42 34 6 0 1 0 60 6 65
2024 None of the above 20 34 21 14 8 4 0 56 22 30
2022 Client contact centre 44 50 6 0 0 0 0 94 0 15
2022 Communications or public affairs 53 38 6 3 0 0 0 92 3 30
2022 Science and technology 30 44 16 10 0 0 0 74 10 20
2022 Administration and operations 33 49 17 1 0 0 0 82 1 65
2022 Human resources 22 31 28 5 15 0 0 53 20 20
2022 Financial management 6 52 24 17 0 0 0 58 17 15
2022 Information technology 53 37 0 10 0 0 0 90 10 20
2022 Data sciences 22 53 8 9 0 8 0 81 10 10
2022 Policy 24 49 15 3 7 2 0 75 10 45
2022 Project management 33 43 10 6 7 1 0 77 13 75
2022 None of the above 38 33 19 5 5 0 0 71 10 20
2020 Client contact centre 55 33 12 0 0 0 0 88 0 15
2020 Communications or public affairs 32 46 14 8 0 0 0 78 8 30
2020 Science and technology 25 48 13 7 7 0 0 73 13 15
2020 Administration and operations 38 32 14 8 5 3 0 73 13 65
2020 Human resources 35 20 19 15 5 5 0 58 21 20
2020 Financial management 6 50 16 29 0 0 0 56 29 15
2020 Information management 62 10 17 10 0 0 0 72 10 10
2020 Information technology 58 31 6 5 0 0 0 89 5 35
2020 Evaluation 23 53 0 24 0 0 0 76 24 10
2020 Policy 21 28 35 7 10 0 0 48 16 30
2020 Project management 22 51 24 3 0 0 0 73 3 65
2020 None of the above 33 44 13 6 0 3 0 80 7 35
2019 Communications or public affairs 28 36 24 12 0 0 0 65 12 25
2019 Science and technology 27 49 23 0 0 0 0 77 0 10
2019 Administration and operations 25 41 23 10 1 0 0 66 11 45
2019 Human resources 27 26 40 0 7 0 0 53 7 15
2019 Financial management 9 48 43 0 0 0 0 57 0 10
2019 Information technology 31 47 10 7 5 0 0 78 12 35
2019 Evaluation 7 53 18 11 11 0 0 60 22 10
2019 Policy 26 27 20 14 13 0 0 53 27 25
2019 Project management 26 35 27 8 4 0 0 61 12 55
2019 None of the above 19 54 20 6 0 0 0 73 6 25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 37 14 9 35 0 0 43 43 15
2024 Communications or public affairs 32 26 7 5 4 19 5 78 13 35
2024 Science and technology 42 13 6 0 22 0 16 66 27 15
2024 Administration and operations 18 14 24 15 17 10 1 37 36 70
2024 Human resources 21 19 14 16 25 5 0 42 43 20
2024 Financial management 0 24 20 36 0 7 12 30 45 15
2024 Information technology 37 24 23 4 0 13 0 70 4 25
2024 Evaluation 24 8 11 10 9 28 9 52 30 10
2024 Data sciences 31 22 20 27 0 0 0 52 27 10
2024 Policy 16 28 17 12 13 10 4 52 29 45
2024 Project management 12 21 22 22 4 15 5 40 33 65
2024 None of the above 15 18 14 24 22 4 4 36 49 30
2022 Client contact centre 19 31 11 13 12 0 15 58 29 15
2022 Communications or public affairs 33 15 21 6 5 17 3 60 13 30
2022 Science and technology 19 27 33 0 0 15 6 58 0 20
2022 Administration and operations 21 35 15 4 2 19 3 72 9 65
2022 Human resources 19 21 31 10 10 5 4 44 22 20
2022 Financial management 0 30 18 6 11 10 26 46 26 15
2022 Information technology 51 16 4 10 4 15 0 78 17 20
2022 Data sciences 14 28 18 25 0 15 0 49 30 10
2022 Policy 17 20 16 10 14 19 4 48 32 45
2022 Project management 20 19 20 16 13 11 1 44 33 75
2022 None of the above 44 9 8 14 5 9 10 66 24 20
2020 Client contact centre 42 18 26 0 7 7 0 64 8 15
2020 Communications or public affairs 14 36 14 12 10 14 0 59 26 30
2020 Science and technology 9 16 24 7 13 31 0 36 29 15
2020 Administration and operations 21 18 18 22 8 9 3 45 34 65
2020 Human resources 29 31 14 0 16 5 5 67 17 20
2020 Financial management 7 28 36 15 6 8 0 38 23 15
2020 Information management 50 0 30 20 0 0 0 50 20 10
2020 Information technology 44 34 8 11 0 0 3 81 11 35
2020 Evaluation 7 25 18 15 0 35 0 49 24 10
2020 Policy 10 19 32 7 12 13 7 36 24 30
2020 Project management 20 21 21 11 7 21 0 52 22 65
2020 None of the above 17 32 16 17 3 15 0 57 24 35
2019 Communications or public affairs 9 30 20 14 16 12 0 44 34 25
2019 Science and technology 10 39 13 17 21 0 0 49 39 10
2019 Administration and operations 15 28 8 13 14 9 13 56 34 45
2019 Human resources 33 13 13 0 27 13 0 54 31 15
2019 Financial management 9 19 34 29 0 10 0 31 32 10
2019 Information technology 18 22 30 5 7 18 0 49 14 35
2019 Evaluation 7 24 0 22 22 18 7 41 59 10
2019 Policy 11 17 5 15 32 17 3 35 59 25
2019 Project management 4 23 31 10 13 12 7 34 28 55
2019 None of the above 13 2 24 12 23 22 4 21 47 25

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 20 20 15 39 0 0 26 54 15
2024 Communications or public affairs 26 25 13 26 10 0 0 52 36 35
2024 Science and technology 14 27 35 9 16 0 0 41 24 15
2024 Administration and operations 8 24 24 19 23 1 0 33 43 70
2024 Human resources 5 67 14 0 15 0 0 71 15 20
2024 Financial management 0 29 6 51 14 0 0 29 65 15
2024 Information technology 34 27 19 15 5 0 0 61 20 25
2024 Evaluation 20 17 34 10 18 0 0 38 28 10
2024 Data sciences 24 19 19 38 0 0 0 44 38 10
2024 Policy 11 19 30 14 26 0 0 30 40 45
2024 Project management 3 28 23 31 12 1 2 32 44 65
2024 None of the above 8 17 35 22 18 0 0 26 39 30
2022 Client contact centre 44 29 12 6 0 0 9 80 7 15
2022 Communications or public affairs 41 25 23 2 5 2 0 68 8 30
2022 Science and technology 19 61 10 5 5 0 0 80 10 20
2022 Administration and operations 21 51 11 14 1 1 0 73 16 65
2022 Human resources 26 36 5 5 15 13 0 72 23 20
2022 Financial management 6 59 12 12 11 0 0 65 23 15
2022 Information technology 34 34 8 13 4 7 0 73 18 20
2022 Data sciences 22 42 8 28 0 0 0 64 28 10
2022 Policy 20 42 18 4 12 4 0 64 17 45
2022 Project management 26 37 20 10 7 1 0 63 17 75
2022 None of the above 34 42 9 9 5 0 0 77 14 20
2020 Client contact centre 61 27 12 0 0 0 0 88 0 15
2020 Communications or public affairs 33 45 8 11 0 0 3 80 12 30
2020 Science and technology 29 55 9 7 0 0 0 85 7 15
2020 Administration and operations 26 42 15 14 1 2 0 68 16 65
2020 Human resources 31 38 5 16 0 10 0 77 17 20
2020 Financial management 20 23 36 8 6 7 0 47 14 15
2020 Information management 52 28 0 20 0 0 0 80 20 10
2020 Information technology 49 27 14 10 0 0 0 76 10 35
2020 Evaluation 16 40 19 25 0 0 0 56 25 10
2020 Policy 17 36 24 10 7 7 0 57 18 30
2020 Project management 22 38 20 18 2 0 0 60 20 65
2020 None of the above 24 43 6 12 14 0 0 67 26 35
2019 Communications or public affairs 23 46 12 15 4 0 0 69 19 25
2019 Science and technology 11 19 32 27 11 0 0 30 38 10
2019 Administration and operations 19 41 17 20 0 3 0 62 21 45
2019 Human resources 20 40 13 20 7 0 0 60 27 15
2019 Financial management 15 19 38 19 10 0 0 34 29 10
2019 Information technology 27 33 18 10 12 0 0 60 22 35
2019 Evaluation 7 49 0 22 22 0 0 55 45 10
2019 Policy 15 33 10 22 15 5 0 51 39 25
2019 Project management 18 41 17 14 6 4 0 62 21 55
2019 None of the above 13 25 36 16 6 4 0 39 24 25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 35 0 9 9 0 0 47 53 15
2024 Communications or public affairs 54 30 6 5 5 0 0 54 46 35
2024 Science and technology 57 27 9 0 8 0 0 57 43 15
2024 Administration and operations 37 37 15 3 4 0 4 38 62 70
2024 Human resources 36 28 15 11 10 0 0 36 64 20
2024 Financial management 33 23 24 7 6 0 6 35 65 15
2024 Information technology 52 20 11 13 0 0 4 54 46 25
2024 Evaluation 64 18 8 9 0 0 0 64 36 10
2024 Data sciences 72 18 0 0 0 0 10 80 20 10
2024 Policy 51 25 13 0 7 0 4 53 47 45
2024 Project management 48 20 20 3 5 0 5 51 49 65
2024 None of the above 43 32 14 0 4 0 8 46 54 30
2022 Client contact centre 50 29 6 0 0 0 15 15
2022 Communications or public affairs 39 31 14 0 7 3 7 30
2022 Science and technology 30 34 14 11 0 0 12 20
2022 Administration and operations 54 22 13 5 5 0 2 65
2022 Human resources 50 9 27 5 0 0 9 20
2022 Financial management 59 23 11 7 0 0 0 15
2022 Information technology 45 26 12 10 6 0 0 20
2022 Data sciences 65 7 8 0 0 10 9 10
2022 Policy 48 30 11 4 4 0 2 45
2022 Project management 45 29 8 3 10 1 4 75
2022 None of the above 67 19 5 0 4 0 5 20
2020 Client contact centre 60 34 7 0 0 0 0 15
2020 Communications or public affairs 56 31 10 0 4 0 0 30
2020 Science and technology 33 29 20 18 0 0 0 15
2020 Administration and operations 44 31 12 3 4 2 4 65
2020 Human resources 29 40 5 10 5 0 10 20
2020 Financial management 51 21 6 15 0 0 8 15
2020 Information management 38 48 0 0 0 0 15 10
2020 Information technology 63 17 8 8 2 0 2 35
2020 Evaluation 46 9 35 0 0 0 9 10
2020 Policy 44 23 9 10 7 3 3 30
2020 Project management 50 17 15 7 5 0 7 65
2020 None of the above 48 26 17 0 2 3 2 35
2019 Communications or public affairs 52 26 12 4 2 4 0 25
2019 Science and technology 27 17 45 0 0 0 11 10
2019 Administration and operations 52 22 10 2 5 0 7 45
2019 Human resources 53 20 7 13 0 0 7 15
2019 Financial management 62 10 10 0 0 9 10 10
2019 Information technology 43 37 10 5 5 0 0 35
2019 Evaluation 36 47 0 11 0 0 7 10
2019 Policy 50 28 13 5 5 0 0 25
2019 Project management 51 22 13 4 5 0 6 55
2019 None of the above 35 24 8 18 14 0 0 25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 0 15 14 16 0 19 45 55 15
2024 Communications or public affairs 45 2 12 10 7 0 23 59 41 35
2024 Science and technology 52 14 14 0 6 0 14 60 40 15
2024 Administration and operations 40 7 13 5 13 0 21 51 49 70
2024 Human resources 41 6 6 17 15 0 16 48 52 20
2024 Financial management 72 7 7 0 0 0 14 84 16 15
2024 Information technology 61 12 11 0 9 0 9 66 34 25
2024 Evaluation 31 0 22 10 20 0 18 37 63 10
2024 Data sciences 50 0 10 10 19 12 0 57 43 10
2024 Policy 24 18 13 13 22 0 10 27 73 45
2024 Project management 48 9 12 6 12 4 9 55 45 65
2024 None of the above 31 13 3 18 7 0 28 43 57 30

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 0 9 0 6 0 19 81 19 15
2024 Communications or public affairs 87 5 0 2 3 2 0 89 11 35
2024 Science and technology 93 0 0 0 0 0 7 100 0 15
2024 Administration and operations 64 13 4 3 3 3 11 74 26 70
2024 Human resources 73 7 16 0 5 0 0 73 27 20
2024 Financial management 73 7 7 0 0 0 13 84 16 15
2024 Information technology 82 7 4 4 0 0 4 85 15 25
2024 Evaluation 63 0 9 0 0 10 18 88 12 10
2024 Data sciences 91 0 0 0 0 9 0 100 0 10
2024 Policy 68 11 4 2 4 4 6 76 24 45
2024 Project management 75 6 7 1 1 4 6 83 17 65
2024 None of the above 63 4 11 0 8 3 12 74 26 30
2022 Client contact centre 78 7 0 0 0 0 15 15
2022 Communications or public affairs 77 6 3 0 3 3 10 30
2022 Science and technology 78 6 0 0 0 5 12 20
2022 Administration and operations 74 10 6 0 0 5 5 65
2022 Human resources 76 14 5 5 0 0 0 20
2022 Financial management 89 0 11 0 0 0 0 15
2022 Information technology 90 6 4 0 0 0 0 20
2022 Data sciences 77 8 0 0 0 6 9 10
2022 Policy 69 6 6 2 2 10 4 45
2022 Project management 70 8 4 2 5 7 4 75
2022 None of the above 82 4 4 5 0 5 0 20
2020 Client contact centre 88 12 0 0 0 0 0 15
2020 Communications or public affairs 92 0 0 4 0 4 0 30
2020 Science and technology 64 9 20 0 7 0 0 15
2020 Administration and operations 73 9 4 2 1 5 6 65
2020 Human resources 74 5 10 0 0 0 10 20
2020 Financial management 59 19 0 0 0 15 8 15
2020 Information management 65 20 0 0 0 0 15 10
2020 Information technology 81 8 3 3 2 0 2 35
2020 Evaluation 84 7 9 0 0 0 0 10
2020 Policy 65 13 7 7 0 6 3 30
2020 Project management 71 8 5 2 0 10 5 65
2020 None of the above 72 14 2 0 3 7 2 35
2019 Communications or public affairs 84 9 0 0 0 8 0 25
2019 Science and technology 72 6 0 11 0 0 11 10
2019 Administration and operations 67 19 1 8 0 3 2 45
2019 Human resources 87 0 7 0 0 0 7 15
2019 Financial management 76 0 0 0 0 6 19 10
2019 Information technology 68 12 10 2 2 3 3 35
2019 Evaluation 78 11 0 0 11 0 0 10
2019 Policy 74 8 5 5 5 3 0 25
2019 Project management 75 6 3 4 2 6 4 55
2019 None of the above 69 4 8 4 0 4 10 25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 10 0 0 0 0 20 88 12 15
2024 Communications or public affairs 79 12 2 0 0 2 4 85 15 35
2024 Science and technology 93 0 0 0 0 0 7 100 0 15
2024 Administration and operations 70 8 1 0 0 3 18 89 11 70
2024 Human resources 79 10 5 0 0 0 6 84 16 20
2024 Financial management 87 0 0 0 0 0 13 100 0 15
2024 Information technology 85 4 0 4 0 0 7 92 8 25
2024 Evaluation 63 9 9 0 0 10 8 78 22 10
2024 Data sciences 91 0 0 0 0 9 0 100 0 10
2024 Policy 72 13 2 0 2 2 8 81 19 45
2024 Project management 77 6 6 0 0 3 9 87 13 65
2024 None of the above 55 8 7 0 4 7 20 74 26 30

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 16 0 0 0 6 13 81 19 15
2024 Communications or public affairs 82 5 6 0 0 2 4 88 12 35
2024 Science and technology 85 0 8 0 0 0 7 92 8 15
2024 Administration and operations 59 17 3 1 0 3 17 74 26 70
2024 Human resources 79 4 0 0 5 0 11 89 11 20
2024 Financial management 80 0 0 0 7 0 13 92 8 15
2024 Information technology 74 4 4 10 0 0 8 80 20 25
2024 Evaluation 83 9 0 0 0 0 8 90 10 10
2024 Data sciences 82 10 0 0 0 9 0 90 10 10
2024 Policy 70 13 2 2 2 2 8 78 22 45
2024 Project management 70 7 13 0 0 0 10 78 22 65
2024 None of the above 55 8 11 0 8 7 12 67 33 30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 0 9 20 53 0 0 18 73 15
2024 Communications or public affairs 20 32 16 15 14 0 3 53 30 35
2024 Science and technology 7 35 22 21 15 0 0 42 36 15
2024 Administration and operations 5 23 16 22 31 1 1 30 54 70
2024 Human resources 15 22 5 29 29 0 0 37 58 20
2024 Financial management 0 59 7 27 7 0 0 59 34 15
2024 Information technology 21 31 4 20 16 8 0 57 39 25
2024 Evaluation 20 0 42 28 9 0 0 20 37 10
2024 Data sciences 28 0 12 28 32 0 0 28 60 10
2024 Policy 9 30 12 20 25 4 0 40 47 45
2024 Project management 10 35 16 17 20 2 0 46 38 65
2024 None of the above 8 15 24 17 23 10 4 26 46 30
2022 Client contact centre 29 40 15 7 0 0 9 76 8 15
2022 Communications or public affairs 35 33 8 11 8 0 4 72 20 30
2022 Science and technology 21 65 10 4 0 0 0 85 4 20
2022 Administration and operations 20 44 12 15 1 5 2 69 18 65
2022 Human resources 26 18 10 23 14 9 0 48 41 20
2022 Financial management 0 49 16 35 0 0 0 49 35 15
2022 Information technology 26 32 4 24 6 7 0 63 33 20
2022 Data sciences 48 6 8 18 11 8 0 59 32 10
2022 Policy 25 39 12 6 16 0 2 65 22 45
2022 Project management 33 34 7 10 12 2 1 69 23 75
2022 None of the above 50 18 20 13 0 0 0 67 13 20
2020 Client contact centre 47 41 12 0 0 0 0 88 0 15
2020 Communications or public affairs 21 33 8 14 18 3 3 58 34 30
2020 Science and technology 36 40 9 16 0 0 0 75 16 15
2020 Administration and operations 31 31 17 16 5 0 0 62 21 65
2020 Human resources 30 16 14 26 10 5 0 48 38 20
2020 Financial management 8 22 51 8 11 0 0 30 19 15
2020 Information management 45 38 0 0 10 0 7 89 11 10
2020 Information technology 32 33 13 11 5 0 5 69 17 35
2020 Evaluation 16 25 9 27 23 0 0 41 50 10
2020 Policy 17 47 9 9 16 3 0 65 25 30
2020 Project management 26 30 23 15 5 0 1 57 20 65
2020 None of the above 27 34 21 6 9 3 0 64 15 35
2019 Communications or public affairs 6 37 4 34 19 0 0 43 53 25
2019 Science and technology 10 62 11 6 11 0 0 72 17 10
2019 Administration and operations 30 26 12 23 9 0 0 56 32 45
2019 Human resources 20 26 20 20 7 7 0 50 28 15
2019 Financial management 9 25 38 19 10 0 0 34 29 10
2019 Information technology 25 27 16 10 22 0 0 52 32 35
2019 Evaluation 18 17 0 22 29 0 13 41 59 10
2019 Policy 18 27 5 0 46 5 0 47 48 25
2019 Project management 11 51 21 9 8 0 0 62 17 55
2019 None of the above 9 22 24 16 19 8 2 35 39 25

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 42 16 0 24 0 0 60 24 15
2024 Communications or public affairs 23 59 5 3 5 3 3 87 8 35
2024 Science and technology 14 64 8 15 0 0 0 78 15 15
2024 Administration and operations 17 40 22 11 4 5 0 61 16 70
2024 Human resources 48 5 15 22 10 0 0 53 32 20
2024 Financial management 17 35 27 14 7 0 0 52 21 15
2024 Information technology 29 39 15 4 5 5 4 74 9 25
2024 Evaluation 11 52 9 9 10 8 0 69 21 10
2024 Data sciences 21 59 0 20 0 0 0 80 20 10
2024 Policy 13 37 27 14 6 2 0 51 21 45
2024 Project management 14 39 26 13 4 4 0 55 18 65
2024 None of the above 12 42 17 15 8 6 0 57 24 30
2022 Client contact centre 34 46 13 6 0 0 0 81 6 15
2022 Communications or public affairs 35 53 9 3 0 0 0 88 3 30
2022 Science and technology 47 39 14 0 0 0 0 86 0 20
2022 Administration and operations 30 54 3 9 0 4 0 88 9 65
2022 Human resources 45 36 9 0 10 0 0 81 10 20
2022 Financial management 6 72 11 11 0 0 0 78 11 15
2022 Information technology 49 31 4 12 4 0 0 80 16 20
2022 Data sciences 22 70 0 0 0 8 0 100 0 10
2022 Policy 24 39 26 5 4 2 0 64 9 45
2022 Project management 37 38 14 8 3 0 0 74 12 75
2022 None of the above 39 49 13 0 0 0 0 87 0 20
2020 Client contact centre 54 32 14 0 0 0 0 86 0 15
2020 Communications or public affairs 37 41 14 4 0 4 0 81 4 30
2020 Science and technology 31 53 9 7 0 0 0 85 7 15
2020 Administration and operations 29 42 15 6 5 3 0 73 11 65
2020 Human resources 50 30 5 5 5 0 5 84 11 20
2020 Financial management 6 89 0 6 0 0 0 94 6 15
2020 Information management 62 17 10 10 0 0 0 80 10 10
2020 Information technology 44 34 8 6 8 0 0 78 14 35
2020 Evaluation 41 34 25 0 0 0 0 75 0 10
2020 Policy 23 42 25 0 6 3 0 68 6 30
2020 Project management 18 56 19 7 0 0 0 75 7 65
2020 None of the above 28 54 3 10 2 3 0 84 13 35
2019 Communications or public affairs 22 50 16 0 0 12 0 82 0 25
2019 Science and technology 6 55 32 6 0 0 0 61 6 10
2019 Administration and operations 24 34 22 16 0 4 0 60 16 45
2019 Human resources 40 20 20 13 7 0 0 60 20 15
2019 Financial management 18 34 29 10 10 0 0 52 19 10
2019 Information technology 27 41 21 2 7 2 0 70 9 35
2019 Evaluation 0 78 11 11 0 0 0 78 11 10
2019 Policy 13 40 17 22 8 0 0 53 30 25
2019 Project management 19 54 12 8 2 5 0 76 11 55
2019 None of the above 17 42 28 2 6 4 0 61 9 25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 14 27 9 16 0 0 49 24 15
2024 Communications or public affairs 33 48 12 5 3 0 0 81 7 35
2024 Science and technology 47 38 0 15 0 0 0 85 15 15
2024 Administration and operations 33 37 20 6 4 0 0 69 11 70
2024 Human resources 29 46 0 9 16 0 0 75 25 20
2024 Financial management 8 65 21 6 0 0 0 73 6 15
2024 Information technology 45 39 4 8 0 4 0 88 9 25
2024 Evaluation 33 31 8 28 0 0 0 64 28 10
2024 Data sciences 42 40 18 0 0 0 0 82 0 10
2024 Policy 26 29 23 12 8 2 0 56 21 45
2024 Project management 24 44 16 12 1 3 0 70 14 65
2024 None of the above 19 45 10 7 12 6 0 69 20 30
2022 Client contact centre 52 42 7 0 0 0 0 93 0 15
2022 Communications or public affairs 45 47 8 0 0 0 0 92 0 30
2022 Science and technology 47 37 16 0 0 0 0 84 0 20
2022 Administration and operations 52 35 7 4 0 1 0 88 4 65
2022 Human resources 27 50 8 10 5 0 0 77 15 20
2022 Financial management 22 55 12 11 0 0 0 77 11 15
2022 Information technology 55 37 4 4 0 0 0 91 4 20
2022 Data sciences 30 41 0 21 0 8 0 77 23 10
2022 Policy 32 47 12 4 4 0 0 79 8 45
2022 Project management 44 40 6 8 1 1 0 85 9 75
2022 None of the above 53 24 18 5 0 0 0 77 5 20
2020 Client contact centre 54 32 0 0 0 14 0 100 0 15
2020 Communications or public affairs 39 40 14 4 4 0 0 78 8 30
2020 Science and technology 25 55 20 0 0 0 0 80 0 15
2020 Administration and operations 41 29 20 5 3 3 0 72 8 65
2020 Human resources 50 40 0 5 5 0 0 90 10 20
2020 Financial management 8 70 17 6 0 0 0 77 6 15
2020 Information management 80 20 0 0 0 0 0 100 0 10
2020 Information technology 57 25 8 7 3 0 0 81 10 35
2020 Evaluation 32 44 16 9 0 0 0 75 9 10
2020 Policy 27 39 16 7 9 3 0 68 16 30
2020 Project management 24 64 11 2 0 0 0 88 2 65
2020 None of the above 37 41 19 3 0 0 0 78 3 35
2019 Communications or public affairs 21 68 0 8 4 0 0 88 12 25
2019 Science and technology 17 34 11 39 0 0 0 51 39 10
2019 Administration and operations 39 30 16 13 0 3 0 71 13 45
2019 Human resources 50 21 14 14 0 0 0 71 14 15
2019 Financial management 18 72 10 0 0 0 0 90 0 10
2019 Information technology 48 35 5 7 5 0 0 83 12 35
2019 Evaluation 13 75 0 0 11 0 0 89 11 10
2019 Policy 18 46 22 5 0 9 0 70 5 25
2019 Project management 44 34 11 8 3 0 0 78 11 55
2019 None of the above 27 53 16 0 4 0 0 80 4 25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 35 16 0 22 0 0 62 22 15
2024 Communications or public affairs 38 32 21 5 0 3 0 72 5 35
2024 Science and technology 48 22 30 0 0 0 0 70 0 15
2024 Administration and operations 30 40 16 8 2 6 0 74 10 70
2024 Human resources 31 44 9 5 11 0 0 75 16 20
2024 Financial management 29 36 19 0 0 7 9 77 0 15
2024 Information technology 44 28 15 4 0 8 0 79 4 25
2024 Evaluation 30 52 10 9 0 0 0 81 9 10
2024 Data sciences 31 19 20 10 0 20 0 62 13 10
2024 Policy 13 41 22 14 8 2 0 55 23 45
2024 Project management 21 47 19 10 1 1 0 69 12 65
2024 None of the above 15 45 18 7 8 3 4 65 16 30
2022 Client contact centre 43 48 0 0 0 9 0 100 0 15
2022 Communications or public affairs 47 39 9 5 0 0 0 86 5 30
2022 Science and technology 16 68 5 6 5 0 0 84 11 20
2022 Administration and operations 43 36 10 6 0 5 0 83 6 65
2022 Human resources 27 26 14 15 14 4 0 56 30 20
2022 Financial management 26 25 36 0 0 13 0 59 0 15
2022 Information technology 48 48 4 0 0 0 0 96 0 20
2022 Data sciences 30 25 17 11 9 8 0 60 22 10
2022 Policy 14 45 16 14 6 5 0 63 21 45
2022 Project management 30 42 13 9 2 4 0 75 12 75
2022 None of the above 48 23 14 10 0 4 0 75 11 20
2020 Client contact centre 55 40 0 0 5 0 0 95 5 15
2020 Communications or public affairs 42 36 14 4 0 3 0 81 4 30
2020 Science and technology 33 47 7 7 7 0 0 80 13 15
2020 Administration and operations 28 38 22 6 3 3 0 68 9 65
2020 Human resources 52 33 10 0 5 0 0 84 5 20
2020 Financial management 15 43 29 6 0 8 0 63 6 15
2020 Information management 72 28 0 0 0 0 0 100 0 10
2020 Information technology 61 29 8 2 0 0 0 89 2 35
2020 Evaluation 27 43 10 19 0 0 0 71 19 10
2020 Policy 7 25 29 13 9 16 0 38 27 30
2020 Project management 21 50 13 11 2 3 0 73 13 65
2020 None of the above 36 38 17 9 0 0 0 74 9 35
2019 Communications or public affairs 32 56 0 4 4 4 0 92 8 25
2019 Science and technology 17 39 23 21 0 0 0 55 21 10
2019 Administration and operations 39 38 11 10 0 3 0 79 10 45
2019 Human resources 27 46 20 0 7 0 0 73 7 15
2019 Financial management 19 62 19 0 0 0 0 81 0 10
2019 Information technology 49 38 7 0 2 3 0 91 2 35
2019 Evaluation 36 46 11 0 0 7 0 88 0 10
2019 Policy 31 27 25 5 5 8 0 62 11 25
2019 Project management 41 34 15 7 0 3 0 77 7 55
2019 None of the above 53 23 17 0 4 3 0 78 4 25

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 14 15 32 12 0 0 40 44 15
2024 Communications or public affairs 38 39 12 0 0 11 0 87 0 35
2024 Science and technology 27 43 31 0 0 0 0 69 0 15
2024 Administration and operations 24 22 20 9 1 24 0 60 13 70
2024 Human resources 20 34 21 14 11 0 0 54 25 20
2024 Financial management 15 36 6 7 0 26 9 79 11 15
2024 Information technology 47 12 20 7 0 8 5 69 8 25
2024 Evaluation 11 23 37 9 0 20 0 43 11 10
2024 Data sciences 22 10 38 10 0 20 0 40 13 10
2024 Policy 13 20 45 8 8 6 0 36 17 45
2024 Project management 16 25 35 11 0 11 1 47 13 65
2024 None of the above 8 39 21 10 8 10 4 55 20 30
2022 Client contact centre 29 9 22 13 6 21 0 48 24 15
2022 Communications or public affairs 43 25 18 5 0 9 0 75 6 30
2022 Science and technology 21 16 52 0 0 10 0 42 0 20
2022 Administration and operations 38 28 24 5 1 5 0 69 6 65
2022 Human resources 9 25 37 18 5 6 0 36 25 20
2022 Financial management 10 35 19 17 0 19 0 56 20 15
2022 Information technology 44 20 14 6 0 15 0 76 7 20
2022 Data sciences 30 22 27 9 11 0 0 52 21 10
2022 Policy 25 11 42 16 2 5 0 37 19 45
2022 Project management 27 29 27 6 4 8 0 61 10 75
2022 None of the above 29 4 39 5 5 13 6 41 12 20
2020 Client contact centre 47 26 7 0 5 14 0 86 6 15
2020 Communications or public affairs 42 40 13 4 0 0 0 83 4 30
2020 Science and technology 42 20 25 7 7 0 0 62 13 15
2020 Administration and operations 28 31 20 7 6 8 0 64 15 65
2020 Human resources 31 34 14 10 5 5 0 69 16 20
2020 Financial management 15 44 20 13 0 8 0 64 14 15
2020 Information management 72 17 10 0 0 0 0 90 0 10
2020 Information technology 52 22 20 5 0 0 0 75 5 35
2020 Evaluation 16 22 9 17 16 19 0 47 41 10
2020 Policy 10 23 18 20 16 13 0 38 41 30
2020 Project management 21 40 18 10 2 10 0 68 13 65
2020 None of the above 27 32 19 10 3 9 0 64 15 35

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 14 23 0 22 15 0 47 26 15
2024 Communications or public affairs 53 22 14 0 2 2 6 82 2 35
2024 Science and technology 39 39 22 0 0 0 0 78 0 15
2024 Administration and operations 28 33 11 7 8 10 3 71 16 70
2024 Human resources 43 37 0 4 16 0 0 80 20 20
2024 Financial management 29 35 0 8 0 6 22 89 11 15
2024 Information technology 40 32 4 12 0 4 9 82 14 25
2024 Evaluation 51 9 11 0 9 19 0 75 11 10
2024 Data sciences 40 42 9 10 0 0 0 81 10 10
2024 Policy 32 31 9 7 8 10 3 73 17 45
2024 Project management 28 38 10 10 3 6 5 74 15 65
2024 None of the above 30 30 4 10 14 4 8 68 28 30
2022 Client contact centre 38 27 6 13 6 0 9 72 21 15
2022 Communications or public affairs 39 32 6 2 3 12 6 86 6 30
2022 Science and technology 35 53 6 0 0 6 0 94 0 20
2022 Administration and operations 46 34 9 1 2 8 0 87 3 65
2022 Human resources 49 32 9 5 0 0 4 85 6 20
2022 Financial management 40 6 12 6 11 13 13 61 22 15
2022 Information technology 58 21 7 6 4 4 0 82 11 20
2022 Data sciences 37 35 0 9 19 0 0 72 28 10
2022 Policy 32 30 10 14 8 5 0 66 24 45
2022 Project management 40 36 4 13 4 1 3 79 18 75
2022 None of the above 55 14 14 4 0 5 8 79 5 20
2020 Client contact centre 47 26 7 12 7 0 0 73 19 15
2020 Communications or public affairs 48 38 0 11 0 0 4 89 11 30
2020 Science and technology 51 22 0 13 7 7 0 78 22 15
2020 Administration and operations 36 34 14 8 3 5 0 74 11 65
2020 Human resources 53 21 5 5 10 0 5 78 16 20
2020 Financial management 15 51 29 6 0 0 0 66 6 15
2020 Information management 80 10 10 0 0 0 0 90 0 10
2020 Information technology 63 25 6 6 0 0 0 88 6 35
2020 Evaluation 32 25 18 16 0 0 9 62 18 10
2020 Policy 29 28 14 12 10 0 7 61 24 30
2020 Project management 36 41 10 3 3 5 2 83 7 65
2020 None of the above 64 24 12 0 0 0 0 88 0 35

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 16 23 0 13 6 43 25 31 15
2024 Communications or public affairs 0 2 11 5 55 3 24 82 3 35
2024 Science and technology 0 0 0 8 59 8 26 100 0 15
2024 Administration and operations 1 6 7 5 49 8 23 79 11 70
2024 Human resources 9 13 5 0 35 5 32 56 36 20
2024 Financial management 0 0 6 22 59 0 13 93 0 15
2024 Information technology 0 7 17 7 40 0 29 67 9 25
2024 Evaluation 0 9 0 11 43 0 37 86 14 10
2024 Data sciences 0 0 9 0 68 0 23 89 0 10
2024 Policy 4 6 9 5 46 9 21 73 15 45
2024 Project management 4 6 10 3 34 7 37 65 17 65
2024 None of the above 16 4 14 7 21 6 32 46 31 30
2022 Client contact centre 6 7 0 0 41 0 46 77 23 15
2022 Communications or public affairs 0 5 0 3 40 8 45 90 10 30
2022 Science and technology 0 0 0 16 46 10 28 100 0 20
2022 Administration and operations 3 2 10 6 43 8 29 76 8 65
2022 Human resources 0 10 21 10 28 0 32 55 14 20
2022 Financial management 0 0 23 6 6 7 58 34 0 15
2022 Information technology 0 6 0 6 53 4 31 91 9 20
2022 Data sciences 0 8 12 0 32 11 37 61 16 10
2022 Policy 5 12 14 16 30 0 24 60 22 45
2022 Project management 4 5 13 5 41 7 25 69 12 75
2022 None of the above 9 5 10 4 44 5 23 66 20 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 6 27 9 28 15 9 16 48 15
2024 Communications or public affairs 7 26 40 0 3 21 3 44 3 35
2024 Science and technology 6 42 16 9 0 28 0 66 12 15
2024 Administration and operations 7 23 23 9 3 35 0 47 18 70
2024 Human resources 10 26 19 15 15 15 0 43 35 20
2024 Financial management 0 8 60 0 0 21 10 12 0 15
2024 Information technology 8 20 20 16 4 20 12 41 30 25
2024 Evaluation 9 9 20 9 0 53 0 39 19 10
2024 Data sciences 0 0 27 10 10 53 0 0 42 10
2024 Policy 8 8 25 9 10 36 3 27 31 45
2024 Project management 11 13 29 3 4 37 3 40 12 65
2024 None of the above 11 18 21 0 14 32 4 45 22 30
2022 Client contact centre 12 22 7 0 0 60 0 84 0 15
2022 Communications or public affairs 8 27 23 3 3 37 0 55 8 30
2022 Science and technology 5 20 21 6 0 41 6 49 11 20
2022 Administration and operations 12 19 35 2 2 31 0 44 6 65
2022 Human resources 0 9 48 5 5 25 8 13 15 20
2022 Financial management 0 6 27 0 0 67 0 19 0 15
2022 Information technology 20 4 26 4 0 27 18 44 8 20
2022 Data sciences 7 17 36 0 22 18 0 29 27 10
2022 Policy 15 24 8 4 6 42 0 67 18 45
2022 Project management 17 29 22 3 2 26 0 63 8 75
2022 None of the above 23 4 18 5 0 44 6 55 9 20

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 19 15 16 16 0 0 53 32 15
2024 Communications or public affairs 65 27 0 7 0 0 0 93 7 35
2024 Science and technology 57 19 9 9 8 0 0 75 16 15
2024 Administration and operations 44 36 8 7 4 1 0 80 11 70
2024 Human resources 25 59 0 10 5 0 0 84 16 20
2024 Financial management 20 60 6 14 0 0 0 80 14 15
2024 Information technology 49 36 7 8 0 0 0 85 8 25
2024 Evaluation 33 48 0 19 0 0 0 81 19 10
2024 Data sciences 63 19 0 18 0 0 0 82 18 10
2024 Policy 38 38 10 12 2 0 0 76 15 45
2024 Project management 44 39 14 3 0 0 0 84 3 65
2024 None of the above 32 45 3 7 8 0 4 81 15 30
2022 Client contact centre 78 22 0 0 0 0 0 100 0 15
2022 Communications or public affairs 66 23 5 5 0 0 0 89 5 30
2022 Science and technology 63 37 0 0 0 0 0 100 0 20
2022 Administration and operations 60 37 1 1 1 0 0 97 2 65
2022 Human resources 54 18 18 10 0 0 0 72 10 20
2022 Financial management 57 32 11 0 0 0 0 89 0 15
2022 Information technology 45 46 9 0 0 0 0 91 0 20
2022 Data sciences 77 23 0 0 0 0 0 100 0 10
2022 Policy 53 40 2 0 4 0 0 93 4 45
2022 Project management 64 26 1 5 4 0 0 89 9 75
2022 None of the above 68 28 4 0 0 0 0 96 0 20
2020 Client contact centre 81 14 5 0 0 0 0 95 0 15
2020 Communications or public affairs 57 35 4 4 0 0 0 92 4 30
2020 Science and technology 69 24 7 0 0 0 0 93 0 15
2020 Administration and operations 56 31 7 3 3 0 0 87 6 65
2020 Human resources 74 16 5 5 0 0 0 90 5 20
2020 Financial management 49 45 6 0 0 0 0 94 0 15
2020 Information management 90 0 10 0 0 0 0 90 0 10
2020 Information technology 68 21 6 5 0 0 0 89 5 35
2020 Evaluation 41 50 0 9 0 0 0 91 9 10
2020 Policy 49 39 7 2 3 0 0 88 6 30
2020 Project management 56 36 8 0 0 0 0 92 0 65
2020 None of the above 55 42 0 3 0 0 0 97 3 35
2019 Communications or public affairs 52 36 12 0 0 0 0 88 0 25
2019 Science and technology 27 45 28 0 0 0 0 72 0 10
2019 Administration and operations 53 35 9 3 0 0 0 89 3 45
2019 Human resources 47 33 13 7 0 0 0 80 7 15
2019 Financial management 37 44 10 10 0 0 0 81 10 10
2019 Information technology 52 36 7 3 2 0 0 88 5 35
2019 Evaluation 20 67 0 13 0 0 0 87 13 10
2019 Policy 26 54 13 8 0 0 0 80 8 25
2019 Project management 59 27 12 2 0 0 0 86 2 55
2019 None of the above 53 32 8 7 0 0 0 85 7 25

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 19 8 32 21 0 0 39 53 15
2024 Communications or public affairs 60 24 9 2 5 0 0 84 7 35
2024 Science and technology 43 20 9 13 16 0 0 63 29 15
2024 Administration and operations 33 36 11 12 8 1 0 70 20 70
2024 Human resources 21 43 15 0 21 0 0 64 21 20
2024 Financial management 29 21 27 22 0 0 0 50 22 15
2024 Information technology 40 37 18 0 5 0 0 77 5 25
2024 Evaluation 43 20 18 0 19 0 0 63 19 10
2024 Data sciences 53 19 19 10 0 0 0 72 10 10
2024 Policy 36 21 21 16 4 0 2 58 20 45
2024 Project management 40 36 17 7 0 0 0 76 7 65
2024 None of the above 23 38 3 19 17 0 0 61 36 30
2022 Client contact centre 71 29 0 0 0 0 0 100 0 15
2022 Communications or public affairs 64 14 16 6 0 0 0 78 6 30
2022 Science and technology 64 21 15 0 0 0 0 85 0 20
2022 Administration and operations 49 44 3 3 1 0 0 92 4 65
2022 Human resources 36 35 4 10 15 0 0 71 24 20
2022 Financial management 34 37 30 0 0 0 0 70 0 15
2022 Information technology 56 23 13 9 0 0 0 79 9 20
2022 Data sciences 58 31 11 0 0 0 0 89 0 10
2022 Policy 51 32 5 4 6 2 0 85 10 45
2022 Project management 57 28 8 7 1 0 0 84 8 75
2022 None of the above 62 20 10 5 4 0 0 81 9 20
2020 Client contact centre 66 34 0 0 0 0 0 100 0 15
2020 Communications or public affairs 60 33 7 0 0 0 0 93 0 30
2020 Science and technology 38 48 0 13 0 0 0 87 13 15
2020 Administration and operations 52 27 8 5 8 0 0 79 13 65
2020 Human resources 36 54 5 0 5 0 0 90 5 20
2020 Financial management 22 57 15 6 0 0 0 79 6 15
2020 Information management 62 28 10 0 0 0 0 90 0 10
2020 Information technology 65 26 0 6 2 0 0 92 8 35
2020 Evaluation 42 50 0 0 9 0 0 91 9 10
2020 Policy 33 47 3 9 3 0 3 83 13 30
2020 Project management 45 39 11 5 0 0 0 84 5 65
2020 None of the above 46 34 17 0 3 0 0 80 3 35
2019 Communications or public affairs 41 48 4 4 4 0 0 88 8 25
2019 Science and technology 27 28 23 21 0 0 0 55 21 10
2019 Administration and operations 40 31 10 17 3 0 0 71 19 45
2019 Human resources 27 20 40 13 0 0 0 47 13 15
2019 Financial management 19 24 38 10 10 0 0 43 19 10
2019 Information technology 49 23 13 10 5 0 0 72 15 35
2019 Evaluation 25 53 11 11 0 0 0 78 11 10
2019 Policy 28 30 30 10 3 0 0 58 13 25
2019 Project management 37 38 19 4 2 0 0 75 6 55
2019 None of the above 36 28 20 13 4 0 0 63 17 25

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 19 0 22 39 0 0 39 61 15
2024 Communications or public affairs 42 39 9 2 7 0 0 81 10 35
2024 Science and technology 33 23 15 13 16 0 0 57 29 15
2024 Administration and operations 29 34 15 13 8 1 0 63 22 70
2024 Human resources 26 43 4 0 21 6 0 74 22 20
2024 Financial management 29 36 28 7 0 0 0 65 7 15
2024 Information technology 44 25 23 9 0 0 0 68 9 25
2024 Evaluation 33 39 9 10 9 0 0 72 19 10
2024 Data sciences 42 20 19 9 10 0 0 63 19 10
2024 Policy 37 23 15 18 6 2 0 61 24 45
2024 Project management 30 38 18 13 0 0 0 68 13 65
2024 None of the above 26 35 10 14 14 0 0 61 29 30
2022 Client contact centre 72 22 6 0 0 0 0 94 0 15
2022 Communications or public affairs 62 14 20 2 3 0 0 75 5 30
2022 Science and technology 59 26 4 10 0 0 0 85 10 20
2022 Administration and operations 46 47 0 6 1 0 0 92 8 65
2022 Human resources 35 41 4 5 15 0 0 76 20 20
2022 Financial management 44 33 23 0 0 0 0 77 0 15
2022 Information technology 52 27 6 15 0 0 0 79 15 20
2022 Data sciences 49 41 0 9 0 0 0 91 9 10
2022 Policy 45 41 4 4 4 2 0 88 8 45
2022 Project management 52 25 13 7 3 0 0 77 11 75
2022 None of the above 67 14 10 5 4 0 0 81 9 20
2020 Client contact centre 54 39 7 0 0 0 0 93 0 15
2020 Communications or public affairs 61 24 15 0 0 0 0 85 0 30
2020 Science and technology 42 44 7 7 0 0 0 85 7 10
2020 Administration and operations 49 29 8 7 6 0 0 78 13 60
2020 Human resources 40 50 5 0 5 0 0 90 5 20
2020 Financial management 24 70 0 6 0 0 0 94 6 15
2020 Information management 52 38 10 0 0 0 0 90 0 10
2020 Information technology 62 27 3 6 2 0 0 89 8 35
2020 Evaluation 32 59 0 0 9 0 0 91 9 10
2020 Policy 37 41 13 3 6 0 0 78 9 30
2020 Project management 43 46 6 5 0 0 0 89 5 65
2020 None of the above 46 39 12 0 3 0 0 85 3 35
2019 Communications or public affairs 37 48 0 8 4 0 4 88 12 25
2019 Science and technology 17 45 17 21 0 0 0 61 21 10
2019 Administration and operations 39 33 17 9 3 0 0 72 11 45
2019 Human resources 27 26 20 27 0 0 0 53 27 15
2019 Financial management 24 38 19 10 10 0 0 62 19 10
2019 Information technology 42 33 10 7 9 0 0 75 15 35
2019 Evaluation 25 58 7 0 11 0 0 82 11 10
2019 Policy 28 25 25 15 8 0 0 53 23 25
2019 Project management 39 33 23 5 0 0 0 72 5 55
2019 None of the above 36 24 21 11 8 0 0 60 19 25
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 0 0 17 44 0 0 39 61 15
2024 Communications or public affairs 62 19 2 10 6 0 0 81 16 35
2024 Science and technology 57 9 0 12 15 8 0 70 30 15
2024 Administration and operations 34 24 10 10 11 11 0 65 24 70
2024 Human resources 33 27 5 15 21 0 0 59 36 20
2024 Financial management 29 14 34 22 0 0 0 43 22 15
2024 Information technology 36 20 25 16 0 0 4 58 16 25
2024 Evaluation 34 38 0 0 28 0 0 72 28 10
2024 Data sciences 52 39 10 0 0 0 0 90 0 10
2024 Policy 32 24 14 17 11 2 0 57 29 45
2024 Project management 31 29 19 12 6 3 0 62 18 65
2024 None of the above 30 30 6 22 11 0 0 61 33 30
2022 Client contact centre 57 6 19 0 0 9 9 77 0 15
2022 Communications or public affairs 57 15 5 15 5 3 0 74 21 30
2022 Science and technology 47 15 12 21 0 5 0 65 22 20
2022 Administration and operations 45 32 15 6 1 3 0 78 7 65
2022 Human resources 30 28 18 10 15 0 0 58 24 20
2022 Financial management 27 48 24 0 0 0 0 76 0 15
2022 Information technology 52 23 4 4 17 0 0 75 21 20
2022 Data sciences 39 31 22 0 0 8 0 76 0 10
2022 Policy 33 26 15 10 6 8 2 66 18 45
2022 Project management 48 25 12 8 6 1 0 74 14 75
2022 None of the above 67 10 4 14 4 0 0 77 18 20
2020 Client contact centre 43 36 8 13 0 0 0 79 13 15
2020 Communications or public affairs 62 20 3 11 0 4 0 85 12 30
2020 Science and technology 38 15 25 7 7 9 0 58 15 15
2020 Administration and operations 42 22 8 12 9 7 0 69 23 65
2020 Human resources 45 40 0 5 5 5 0 89 11 20
2020 Financial management 22 51 19 0 0 8 0 80 0 15
2020 Information management 52 20 10 10 0 0 7 78 11 10
2020 Information technology 53 34 5 6 2 0 0 87 8 35
2020 Evaluation 32 25 25 9 9 0 0 57 17 10
2020 Policy 27 33 16 10 10 3 0 62 21 30
2020 Project management 44 29 17 6 3 0 0 73 9 65
2020 None of the above 45 21 22 6 5 0 0 67 11 35
2019 Communications or public affairs 33 28 16 16 4 4 0 63 20 25
2019 Science and technology 23 49 17 0 11 0 0 72 11 10
2019 Administration and operations 37 19 12 24 5 1 1 58 30 45
2019 Human resources 20 20 20 33 7 0 0 40 40 15
2019 Financial management 10 28 24 10 29 0 0 38 38 10
2019 Information technology 37 17 23 10 12 2 0 55 22 35
2019 Evaluation 0 29 31 29 11 0 0 29 40 10
2019 Policy 29 10 23 19 19 0 0 39 38 25
2019 Project management 34 22 23 12 7 2 0 57 19 55
2019 None of the above 37 22 16 12 13 0 0 59 25 25

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 67 33 0 15
2024 Communications or public affairs 34 42 24 35
2024 Science and technology 50 36 14 15
2024 Administration and operations 39 34 27 70
2024 Human resources 32 32 36 20
2024 Financial management 31 26 43 15
2024 Information technology 23 45 32 25
2024 Evaluation 30 24 46 10
2024 Data sciences 31 21 48 10
2024 Policy 44 19 37 45
2024 Project management 47 24 29 65
2024 None of the above 35 25 40 30
2022 Client contact centre 58 37 6 15
2022 Communications or public affairs 28 54 18 30
2022 Science and technology 15 53 32 20
2022 Administration and operations 44 34 22 65
2022 Human resources 50 31 19 20
2022 Financial management 13 44 43 15
2022 Information technology 41 43 16 20
2022 Data sciences 9 61 29 10
2022 Policy 35 32 33 45
2022 Project management 45 30 25 75
2022 None of the above 28 54 18 20
2020 Client contact centre 27 40 33 15
2020 Communications or public affairs 20 65 15 30
2020 Science and technology 13 32 54 15
2020 Administration and operations 29 42 30 65
2020 Human resources 15 47 38 20
2020 Financial management 0 59 41 15
2020 Information management 20 52 28 10
2020 Information technology 22 52 26 35
2020 Evaluation 43 41 16 10
2020 Policy 25 33 42 30
2020 Project management 40 26 34 65
2020 None of the above 35 35 29 35
2019 Communications or public affairs 19 27 54 25
2019 Science and technology 39 27 34 10
2019 Administration and operations 39 32 30 45
2019 Human resources 27 13 60 15
2019 Financial management 19 28 53 10
2019 Information technology 30 37 33 35
2019 Evaluation 58 18 25 10
2019 Policy 52 30 18 25
2019 Project management 25 28 47 55
2019 None of the above 47 14 38 25

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Communications or public affairs 31 6 54 0 9 0 15
2024 Administration and operations 3 31 34 6 19 7 30
2024 Policy 0 24 36 15 25 0 20
2024 Project management 0 55 19 3 16 7 30
2022 Administration and operations 6 57 28 0 3 6 25
2022 Policy 13 17 34 17 11 7 15
2022 Project management 0 40 29 5 15 11 30
2020 Administration and operations 4 34 52 0 4 6 20
2020 Project management 4 49 20 4 15 8 25
2020 None of the above 9 36 56 0 0 0 10
2019 Administration and operations 7 25 40 14 8 7 20
2019 Information technology 0 11 79 0 11 0 10
2019 Policy 9 9 67 9 0 6 10
2019 Project management 0 41 36 16 8 0 15
2019 None of the above 8 44 48 0 0 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 14 86 70
2024 Human resources 24 76 20
2024 Information technology 0 100 25
2024 Evaluation 0 100 10
2024 Data sciences 0 100 10
2024 Project management 9 91 65
2024 None of the above 18 82 30
2022 Client contact centre 0 100 15
2022 Human resources 37 63 20
2022 Financial management 0 100 15
2022 Data sciences 0 100 10
2022 Policy 17 83 45
2022 Project management 9 91 75
2020 Administration and operations 7 93 65
2020 Information management 0 100 10
2020 Evaluation 0 100 10
2019 Administration and operations 14 86 45
2019 Human resources 0 100 15
2019 Project management 9 91 55

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 62 38 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 60 40 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 60 40 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 74 26 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Administration and operations 8 5 11 6 4 54 12 39 31 70
2024 Information technology 32 4 20 0 0 24 20 64 0 25
2024 Project management 8 12 10 5 3 44 18 52 22 65
2022 Administration and operations 12 15 11 5 0 41 16 61 13 65
2022 Financial management 0 0 6 0 11 60 23 0 66 15
2022 Information technology 30 16 0 0 4 31 19 91 9 20
2022 Data sciences 0 6 0 0 0 68 25 100 0 10
2022 Project management 14 7 10 6 7 45 11 48 30 75
2020 Client contact centre 41 12 12 0 0 14 21 81 0 15
2020 Communications or public affairs 18 14 7 4 4 46 8 69 16 30
2020 Science and technology 9 0 40 15 7 29 0 13 31 15
2020 Administration and operations 13 12 11 5 3 46 10 57 17 65
2020 Human resources 19 20 14 0 10 26 10 62 16 20
2020 Financial management 0 21 13 6 0 53 7 53 14 15
2020 Information management 42 10 10 0 0 38 0 84 0 10
2020 Information technology 37 27 7 3 0 15 11 86 4 35
2020 Evaluation 14 16 9 0 0 52 9 77 0 10
2020 Policy 7 2 7 0 6 65 13 43 27 30
2020 Project management 12 13 20 3 3 41 7 48 12 65
2020 None of the above 11 18 20 5 2 41 2 51 14 35
2019 Communications or public affairs 22 10 32 4 4 20 8 45 11 25
2019 Science and technology 17 11 17 23 11 21 0 35 43 10
2019 Administration and operations 10 8 15 12 1 38 16 38 29 45
2019 Human resources 33 13 0 7 6 40 0 78 22 15
2019 Financial management 19 0 29 0 0 53 0 39 0 10
2019 Information technology 29 10 18 3 2 20 18 62 8 35
2019 Evaluation 13 11 0 11 22 36 7 42 58 10
2019 Policy 0 3 17 10 8 35 28 8 46 25
2019 Project management 9 13 18 2 3 33 22 50 11 55
2019 None of the above 10 12 16 4 0 51 6 53 10 25

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 53 25 7 2 2 10 0 87 5 35
2024 Science and technology 33 44 14 9 0 0 0 78 9 15
2024 Administration and operations 26 27 16 6 3 23 0 69 11 70
2024 Human resources 45 15 4 10 16 9 0 67 28 20
2024 Information technology 43 17 24 0 0 11 5 72 0 25
2024 Policy 22 25 14 15 4 17 3 58 24 45
2024 Project management 22 38 17 3 3 16 2 72 7 65
2022 Client contact centre 29 13 6 6 0 20 25 78 11 15
2022 Communications or public affairs 60 24 8 3 0 5 0 89 3 30
2022 Science and technology 31 53 10 0 0 6 0 89 0 20
2022 Administration and operations 40 37 15 5 0 3 0 79 5 65
2022 Information technology 44 41 0 4 0 6 4 95 5 20
2022 Policy 24 36 12 6 6 16 0 71 14 45
2022 Project management 34 33 17 7 4 5 0 71 11 75
2022 None of the above 34 19 19 5 0 14 10 69 6 20
2020 Client contact centre 64 15 6 0 0 8 8 93 0 15
2020 Communications or public affairs 28 50 15 0 4 4 0 81 4 30
2020 Science and technology 18 40 36 7 0 0 0 58 7 15
2020 Administration and operations 28 31 20 5 3 13 2 68 8 65
2020 Human resources 39 41 5 5 5 5 0 84 11 20
2020 Financial management 20 23 30 6 0 21 0 55 7 15
2020 Information management 42 40 0 0 0 17 0 100 0 10
2020 Information technology 43 30 15 3 0 9 0 80 3 35
2020 Evaluation 32 44 7 9 0 9 0 83 10 10
2020 Policy 23 29 16 3 6 23 0 68 12 30
2020 Project management 23 36 15 6 2 18 2 72 10 65
2020 None of the above 30 39 22 0 0 6 2 76 0 35
2019 Communications or public affairs 36 40 12 4 4 4 0 80 8 25
2019 Science and technology 38 17 17 17 0 11 0 62 19 10
2019 Administration and operations 28 28 23 14 1 5 1 59 16 45
2019 Human resources 47 27 7 0 0 20 0 92 0 15
2019 Financial management 19 43 19 10 0 10 0 68 11 10
2019 Information technology 60 25 7 3 2 3 0 88 5 35
2019 Evaluation 27 33 18 0 11 11 0 67 13 10
2019 Policy 20 41 12 5 8 14 0 71 15 25
2019 Project management 32 24 15 5 3 21 0 71 10 55
2019 None of the above 21 44 20 0 4 11 0 73 5 25
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 15
2024 Administration and operations 7 93 70
2024 Financial management 0 100 15
2024 Data sciences 0 100 10
2024 Project management 7 93 65
2022 Client contact centre 0 100 15
2022 Science and technology 0 100 20
2022 Financial management 0 100 15
2022 Data sciences 0 100 10
2022 Policy 12 88 45
2022 Project management 13 87 75
2020 Client contact centre 0 100 15
2020 Communications or public affairs 0 100 30
2020 Human resources 0 100 20
2020 Evaluation 0 100 10
2019 Administration and operations 16 84 45
2019 Human resources 0 100 15
2019 Project management 11 89 55

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 36 64 10

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 74 26 10

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 8 92 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 64 36 10

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 46 54 10

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 37 63 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 18 82 10

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 27 73 10

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 10 90 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 36 64 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 46 54 10

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 30 70 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 10 90 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 20 80 10

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 32 68 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 51 49 10

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 90 10 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Project management 9 91 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 19 8 0 2 42 5 81 4 35
2024 Science and technology 35 21 6 9 0 21 7 79 12 15
2024 Administration and operations 8 14 12 3 6 50 7 52 20 70
2024 Information technology 29 11 16 4 0 28 13 67 6 25
2024 Data sciences 0 0 10 0 0 90 0 0 0 10
2024 Policy 11 8 17 2 6 49 7 44 18 45
2022 Communications or public affairs 23 3 2 3 0 47 21 84 8 30
2022 Administration and operations 12 17 16 1 0 40 13 64 3 65
2022 Financial management 0 0 17 0 0 71 12 0 0 15
2022 Information technology 26 16 0 4 0 35 19 91 9 20
2022 Data sciences 0 6 0 0 0 85 9 100 0 10
2022 Project management 15 15 7 9 4 43 7 60 26 75
2020 Client contact centre 34 19 12 0 0 21 14 81 0 15
2020 Communications or public affairs 18 10 8 0 0 61 4 78 0 30
2020 Science and technology 16 0 23 13 0 48 0 31 26 15
2020 Administration and operations 16 12 16 0 4 44 7 57 9 65
2020 Human resources 14 20 24 0 5 26 10 53 8 20
2020 Financial management 6 23 21 0 0 43 7 58 0 15
2020 Information management 42 10 20 0 0 28 0 72 0 10
2020 Information technology 38 21 7 3 0 20 11 85 4 35
2020 Evaluation 14 16 9 0 0 62 0 77 0 10
2020 Policy 3 0 12 0 6 68 10 16 27 30
2020 Project management 14 14 20 2 0 42 9 57 3 60
2020 None of the above 6 26 23 0 3 40 2 56 5 35
2019 Communications or public affairs 24 4 24 0 4 39 4 50 7 25
2019 Science and technology 17 11 28 0 11 34 0 42 16 10
2019 Administration and operations 14 6 11 11 4 38 17 42 34 45
2019 Human resources 33 13 20 0 0 33 0 70 0 15
2019 Financial management 19 10 29 0 0 43 0 50 0 10
2019 Information technology 26 16 15 3 2 20 17 67 9 35
2019 Evaluation 13 11 0 0 11 58 7 68 32 10
2019 Policy 0 3 13 10 5 53 17 10 48 25
2019 Project management 10 10 15 4 1 44 16 50 13 55
2019 None of the above 6 12 20 0 2 57 2 45 6 25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 46 32 9 0 2 10 0 87 3 35
2024 Science and technology 42 36 6 9 0 8 0 84 9 15
2024 Administration and operations 26 29 14 7 3 21 0 70 12 70
2024 Human resources 44 21 4 10 11 5 5 72 23 20
2024 Information technology 29 31 20 4 0 8 9 72 4 25
2024 Policy 21 29 19 10 8 13 0 58 21 45
2024 Project management 19 35 23 5 3 14 2 63 10 65
2022 Client contact centre 36 28 7 6 0 14 9 83 8 15
2022 Communications or public affairs 60 23 11 0 0 5 0 89 0 30
2022 Administration and operations 40 39 16 2 0 2 0 81 2 65
2022 Human resources 28 17 18 5 10 18 4 58 19 20
2022 Financial management 0 47 31 0 0 22 0 61 0 15
2022 Information technology 38 36 6 4 0 11 4 87 5 20
2022 Policy 23 35 14 9 6 13 0 67 17 45
2022 Project management 31 36 16 8 3 6 0 71 12 75
2022 None of the above 38 23 19 5 0 9 6 72 5 20
2020 Client contact centre 59 0 27 0 0 7 7 69 0 15
2020 Communications or public affairs 31 47 12 0 0 10 0 87 0 30
2020 Science and technology 25 32 23 13 7 0 0 57 20 15
2020 Administration and operations 31 30 18 7 1 12 0 70 9 65
2020 Human resources 35 34 21 0 5 5 0 73 5 20
2020 Financial management 20 23 30 6 0 21 0 55 7 15
2020 Information management 42 50 0 0 0 7 0 100 0 10
2020 Information technology 46 32 10 0 0 12 0 89 0 35
2020 Evaluation 32 34 15 9 0 9 0 73 10 10
2020 Policy 20 29 9 7 9 23 3 66 22 30
2020 Project management 24 41 8 6 0 19 2 82 8 65
2020 None of the above 24 44 21 2 6 0 2 70 9 35
2019 Communications or public affairs 36 40 15 0 4 4 0 80 4 25
2019 Science and technology 38 6 34 11 11 0 0 44 21 10
2019 Administration and operations 24 35 21 9 3 4 4 65 12 45
2019 Human resources 47 27 13 0 0 13 0 85 0 15
2019 Financial management 28 28 29 0 0 15 0 66 0 10
2019 Information technology 56 22 10 7 2 3 0 81 9 35
2019 Evaluation 27 40 0 0 11 22 0 86 14 10
2019 Policy 20 26 12 5 5 22 10 68 14 25
2019 Project management 34 28 11 5 1 17 4 78 8 55
2019 None of the above 23 28 28 0 2 19 0 63 3 25
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 8 9 9 21 0 0 53 47 15
2024 Communications or public affairs 52 20 8 18 3 0 0 52 48 35
2024 Science and technology 42 36 16 6 0 0 0 42 58 15
2024 Administration and operations 56 23 7 5 7 0 1 57 43 70
2024 Human resources 53 20 16 6 5 0 0 53 47 20
2024 Financial management 42 37 7 8 7 0 0 42 58 15
2024 Information technology 43 11 22 0 19 0 5 45 55 25
2024 Data sciences 53 28 9 0 10 0 0 53 47 10
2024 Policy 56 22 11 4 2 0 4 59 41 45
2024 Project management 53 22 10 6 4 0 4 55 45 65
2024 None of the above 45 39 0 0 16 0 0 45 55 30
2022 Client contact centre 72 19 0 0 0 0 9 15
2022 Communications or public affairs 46 44 3 0 8 0 0 30
2022 Science and technology 60 22 0 0 12 0 6 15
2022 Administration and operations 53 25 15 2 1 0 4 65
2022 Human resources 63 5 28 0 4 0 0 20
2022 Financial management 57 26 0 11 6 0 0 15
2022 Information technology 49 25 4 21 0 0 0 20
2022 Data sciences 24 43 8 8 11 6 0 10
2022 Policy 60 25 6 9 0 0 0 45
2022 Project management 48 21 16 8 4 0 2 75
2022 None of the above 51 14 20 16 0 0 0 20
2020 Client contact centre 42 39 19 0 0 0 0 15
2020 Communications or public affairs 46 37 12 6 0 0 0 30
2020 Science and technology 47 37 7 9 0 0 0 15
2020 Administration and operations 49 29 11 6 4 0 2 65
2020 Human resources 68 16 11 0 5 0 0 20
2020 Financial management 64 29 8 0 0 0 0 15
2020 Information management 55 28 17 0 0 0 0 10
2020 Information technology 57 21 17 3 0 0 2 35
2020 Evaluation 59 25 16 0 0 0 0 10
2020 Policy 59 31 10 0 0 0 0 30
2020 Project management 61 23 8 5 3 0 0 65
2020 None of the above 61 26 13 0 0 0 0 35
2019 Communications or public affairs 35 31 23 6 4 0 0 25
2019 Science and technology 49 23 11 17 0 0 0 10
2019 Administration and operations 43 44 4 3 3 0 3 45
2019 Human resources 74 13 7 6 0 0 0 15
2019 Financial management 48 24 10 19 0 0 0 10
2019 Information technology 29 25 28 10 7 0 0 35
2019 Evaluation 40 24 13 11 11 0 0 10
2019 Policy 52 22 8 10 9 0 0 25
2019 Project management 45 34 11 7 3 0 0 55
2019 None of the above 39 24 31 4 0 0 2 25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 15 25 14 40 0 0 6 94 15
2024 Communications or public affairs 22 21 28 19 11 0 0 22 78 35
2024 Science and technology 22 20 37 15 6 0 0 22 78 15
2024 Administration and operations 12 27 24 15 21 0 0 12 88 70
2024 Human resources 26 39 10 5 20 0 0 26 74 20
2024 Financial management 7 13 26 24 30 0 0 7 93 15
2024 Information technology 17 19 30 15 20 0 0 17 83 25
2024 Evaluation 11 27 33 0 29 0 0 11 89 10
2024 Data sciences 30 30 20 19 0 0 0 30 70 10
2024 Policy 18 45 20 13 4 0 0 18 82 45
2024 Project management 11 31 26 19 12 0 1 11 89 65
2024 None of the above 16 28 20 15 22 0 0 16 84 30
2022 Client contact centre 40 19 18 7 6 0 9 15
2022 Communications or public affairs 13 16 39 11 21 0 0 30
2022 Science and technology 8 15 28 34 15 0 0 20
2022 Administration and operations 11 32 23 13 21 0 0 65
2022 Human resources 19 9 27 40 5 0 0 20
2022 Financial management 16 13 29 25 17 0 0 15
2022 Information technology 24 19 23 10 24 0 0 20
2022 Data sciences 6 67 0 19 7 0 0 10
2022 Policy 19 25 28 14 14 0 0 45
2022 Project management 11 37 28 11 14 0 0 75
2022 None of the above 20 17 28 14 22 0 0 20
2020 Client contact centre 19 34 19 21 7 0 0 15
2020 Communications or public affairs 24 12 28 19 18 0 0 30
2020 Science and technology 0 24 24 43 9 0 0 10
2020 Administration and operations 17 30 23 11 17 0 2 65
2020 Human resources 10 19 41 19 10 0 0 20
2020 Financial management 8 23 36 26 8 0 0 15
2020 Information management 25 17 30 0 28 0 0 10
2020 Information technology 24 28 36 7 5 0 0 35
2020 Evaluation 9 23 25 34 9 0 0 10
2020 Policy 6 31 28 25 10 0 0 30
2020 Project management 16 21 27 28 8 0 0 65
2020 None of the above 14 25 23 12 21 3 0 35
2019 Communications or public affairs 6 44 30 4 16 0 0 25
2019 Science and technology 0 28 34 39 0 0 0 10
2019 Administration and operations 17 31 30 12 10 0 0 45
2019 Human resources 13 13 40 20 13 0 0 15
2019 Financial management 19 43 10 19 10 0 0 10
2019 Information technology 28 29 15 17 12 0 0 35
2019 Evaluation 13 22 7 25 33 0 0 10
2019 Policy 15 35 35 8 8 0 0 25
2019 Project management 11 30 32 23 3 0 0 55
2019 None of the above 13 14 32 24 17 0 0 25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 14 18 20 26 0 0 21 79 15
2024 Communications or public affairs 31 18 25 16 10 0 0 31 69 35
2024 Science and technology 28 9 49 15 0 0 0 28 72 15
2024 Administration and operations 17 29 29 7 17 0 0 17 83 70
2024 Human resources 44 22 5 14 15 0 0 44 56 20
2024 Financial management 7 13 27 30 24 0 0 7 93 15
2024 Information technology 34 19 25 7 11 0 5 36 64 25
2024 Evaluation 11 39 31 0 19 0 0 11 89 10
2024 Data sciences 30 32 18 10 9 0 0 30 70 10
2024 Policy 18 42 31 6 2 0 0 18 82 45
2024 Project management 16 42 23 13 6 0 1 16 84 65
2024 None of the above 22 25 14 15 25 0 0 22 78 30
2022 Client contact centre 58 21 12 0 0 0 9 15
2022 Communications or public affairs 9 32 32 12 13 3 0 30
2022 Science and technology 13 21 15 27 17 0 6 20
2022 Administration and operations 23 24 32 7 14 0 0 65
2022 Human resources 23 18 26 33 0 0 0 20
2022 Financial management 22 28 18 20 11 0 0 15
2022 Information technology 27 35 16 12 10 0 0 20
2022 Data sciences 16 68 8 0 8 0 0 10
2022 Policy 24 26 23 12 15 0 0 45
2022 Project management 23 35 22 7 12 0 0 75
2022 None of the above 24 18 18 35 5 0 0 20
2020 Client contact centre 47 7 18 21 7 0 0 15
2020 Communications or public affairs 28 12 29 17 14 0 0 30
2020 Science and technology 0 37 34 29 0 0 0 15
2020 Administration and operations 21 29 26 6 15 0 3 65
2020 Human resources 16 30 34 5 10 0 5 20
2020 Financial management 15 15 36 18 8 0 8 15
2020 Information management 42 10 30 0 17 0 0 10
2020 Information technology 29 37 16 16 2 0 0 35
2020 Evaluation 32 16 25 27 0 0 0 10
2020 Policy 12 24 22 26 15 0 0 30
2020 Project management 19 37 22 14 8 0 0 65
2020 None of the above 14 21 39 14 8 3 0 35
2019 Communications or public affairs 6 48 22 12 12 0 0 25
2019 Science and technology 0 45 27 28 0 0 0 10
2019 Administration and operations 28 31 15 15 10 0 0 45
2019 Human resources 20 26 20 26 7 0 0 15
2019 Financial management 19 24 28 19 10 0 0 10
2019 Information technology 27 27 25 16 5 0 0 35
2019 Evaluation 7 36 0 25 33 0 0 10
2019 Policy 13 38 20 13 17 0 0 25
2019 Project management 15 34 32 12 8 0 0 55
2019 None of the above 11 24 28 18 18 0 0 25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 0 30 12 52 0 0 6 94 15
2024 Communications or public affairs 16 11 19 20 34 0 0 16 84 35
2024 Science and technology 28 0 13 37 21 0 0 28 72 15
2024 Administration and operations 12 17 26 12 33 0 0 12 88 70
2024 Human resources 22 22 21 16 20 0 0 22 78 20
2024 Financial management 7 20 14 30 30 0 0 7 93 15
2024 Information technology 20 25 4 35 16 0 0 20 80 25
2024 Evaluation 11 8 20 18 42 0 0 11 89 10
2024 Data sciences 21 41 38 0 0 0 0 21 79 10
2024 Policy 18 31 23 11 18 0 0 18 82 45
2024 Project management 7 19 24 23 26 0 1 7 93 65
2024 None of the above 30 23 3 12 28 0 3 31 69 30
2022 Client contact centre 21 21 19 17 12 0 10 15
2022 Communications or public affairs 17 22 21 18 21 0 0 30
2022 Science and technology 13 5 21 22 39 0 0 20
2022 Administration and operations 21 23 21 13 21 0 0 65
2022 Human resources 14 14 33 16 23 0 0 20
2022 Financial management 22 30 25 7 17 0 0 15
2022 Information technology 12 46 8 4 30 0 0 20
2022 Data sciences 22 34 18 0 26 0 0 10
2022 Policy 21 22 24 13 20 0 0 45
2022 Project management 14 29 25 17 16 0 0 75
2022 None of the above 30 19 26 9 15 0 0 20
2020 Client contact centre 26 40 5 21 7 0 0 15
2020 Communications or public affairs 24 19 27 15 14 0 0 30
2020 Science and technology 7 23 25 46 0 0 0 15
2020 Administration and operations 26 29 19 9 15 0 3 65
2020 Human resources 10 24 26 19 15 0 5 20
2020 Financial management 17 56 8 14 6 0 0 15
2020 Information management 35 20 17 10 17 0 0 10
2020 Information technology 9 40 28 20 3 0 0 35
2020 Evaluation 16 16 41 18 9 0 0 10
2020 Policy 6 24 28 27 15 0 0 30
2020 Project management 21 14 30 22 13 0 0 65
2020 None of the above 20 15 19 30 16 0 0 35
2019 Communications or public affairs 20 26 21 18 12 4 0 25
2019 Science and technology 0 34 38 17 11 0 0 10
2019 Administration and operations 29 25 17 14 12 0 3 45
2019 Human resources 40 7 13 20 20 0 0 15
2019 Financial management 19 19 43 10 10 0 0 10
2019 Information technology 24 18 23 25 10 0 0 35
2019 Evaluation 0 19 7 55 19 0 0 10
2019 Policy 17 30 32 13 8 0 0 25
2019 Project management 17 28 26 17 13 0 0 55
2019 None of the above 10 6 28 28 21 6 0 25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 30 27 6 17 0 0 20 80 15
2024 Communications or public affairs 46 14 11 19 5 2 2 49 51 35
2024 Science and technology 28 30 21 15 6 0 0 28 72 15
2024 Administration and operations 31 26 22 10 9 0 3 31 69 70
2024 Human resources 44 27 10 0 9 0 10 49 51 20
2024 Financial management 15 42 7 22 14 0 0 15 85 15
2024 Information technology 21 37 15 10 4 0 13 24 76 25
2024 Evaluation 32 27 20 10 10 0 0 32 68 10
2024 Data sciences 73 18 0 9 0 0 0 73 27 10
2024 Policy 47 35 14 0 2 0 2 48 52 45
2024 Project management 45 20 19 11 3 0 3 46 54 65
2024 None of the above 40 35 3 0 22 0 0 40 60 30
2022 Client contact centre 58 33 0 0 0 0 9 15
2022 Communications or public affairs 46 14 25 3 13 0 0 30
2022 Science and technology 18 43 6 22 11 0 0 20
2022 Administration and operations 38 26 16 9 10 0 1 65
2022 Human resources 36 19 22 15 0 0 8 20
2022 Financial management 22 35 19 12 11 0 0 15
2022 Information technology 41 26 10 4 9 0 11 20
2022 Data sciences 56 20 8 17 0 0 0 10
2022 Policy 41 27 12 6 12 0 2 45
2022 Project management 41 28 17 7 6 1 1 75
2022 None of the above 32 34 18 10 5 0 0 20
2020 Client contact centre 58 8 27 0 8 0 0 15
2020 Communications or public affairs 40 21 18 7 15 0 0 30
2020 Science and technology 20 16 24 40 0 0 0 15
2020 Administration and operations 41 26 11 13 7 0 3 65
2020 Human resources 48 32 9 5 0 0 5 20
2020 Financial management 8 43 15 20 13 0 0 15
2020 Information management 42 40 0 10 7 0 0 10
2020 Information technology 41 28 19 8 2 0 2 35
2020 Evaluation 32 7 34 27 0 0 0 10
2020 Policy 23 39 16 16 6 0 0 30
2020 Project management 29 24 20 20 6 0 0 65
2020 None of the above 20 33 13 12 19 3 0 35
2019 Communications or public affairs 35 27 16 14 8 0 0 25
2019 Science and technology 21 28 40 11 0 0 0 10
2019 Administration and operations 37 32 13 7 9 0 1 45
2019 Human resources 27 33 13 0 13 0 13 15
2019 Financial management 38 34 9 10 10 0 0 10
2019 Information technology 45 25 20 6 0 0 3 35
2019 Evaluation 40 7 7 7 37 0 0 10
2019 Policy 35 40 5 10 11 0 0 25
2019 Project management 26 45 16 7 4 0 2 55
2019 None of the above 25 28 16 14 14 2 0 25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 27 30 9 9 0 0 27 73 15
2024 Communications or public affairs 28 34 30 8 0 0 0 28 72 35
2024 Science and technology 35 21 21 0 22 0 0 35 65 15
2024 Administration and operations 30 18 32 9 11 0 0 30 70 70
2024 Human resources 10 51 15 10 14 0 0 10 90 20
2024 Financial management 14 27 14 23 22 0 0 14 86 15
2024 Information technology 24 37 12 16 7 0 4 25 75 25
2024 Evaluation 41 39 20 0 0 0 0 41 59 10
2024 Data sciences 38 21 21 10 9 0 0 38 62 10
2024 Policy 33 38 17 6 6 0 0 33 67 45
2024 Project management 28 30 20 16 3 0 3 29 71 65
2024 None of the above 32 46 0 4 18 0 0 32 68 30
2022 Client contact centre 54 31 6 0 0 0 9 15
2022 Communications or public affairs 28 21 27 9 13 3 0 30
2022 Science and technology 19 36 6 15 17 0 6 20
2022 Administration and operations 43 21 14 12 10 0 0 65
2022 Human resources 36 21 29 9 4 0 0 20
2022 Financial management 35 28 19 7 11 0 0 15
2022 Information technology 44 25 20 6 4 0 0 20
2022 Data sciences 41 32 19 7 0 0 0 10
2022 Policy 35 23 16 10 16 0 0 45
2022 Project management 30 32 17 8 11 0 1 75
2022 None of the above 48 23 4 10 15 0 0 20
2020 Client contact centre 21 45 14 12 7 0 0 15
2020 Communications or public affairs 41 21 21 7 11 0 0 30
2020 Science and technology 10 16 24 31 19 0 0 10
2020 Administration and operations 21 40 14 14 11 0 0 65
2020 Human resources 40 26 16 9 10 0 0 20
2020 Financial management 8 21 36 36 0 0 0 15
2020 Information management 25 28 40 0 7 0 0 10
2020 Information technology 42 22 18 14 2 2 0 35
2020 Evaluation 30 18 34 9 9 0 0 10
2020 Policy 20 29 22 12 13 3 0 30
2020 Project management 16 36 23 14 11 0 0 65
2020 None of the above 20 24 32 11 13 0 0 35
2019 Communications or public affairs 31 37 12 11 8 0 0 25
2019 Science and technology 0 28 61 11 0 0 0 10
2019 Administration and operations 34 28 21 9 8 0 0 45
2019 Human resources 20 47 20 0 13 0 0 15
2019 Financial management 19 43 19 19 0 0 0 10
2019 Information technology 38 32 20 3 7 0 0 35
2019 Evaluation 25 34 25 7 11 0 0 10
2019 Policy 23 47 15 5 11 0 0 25
2019 Project management 21 39 26 8 6 0 0 55
2019 None of the above 15 12 28 20 25 0 0 25

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 29 6 6 24 8 0 30 70 15
2024 Communications or public affairs 23 33 37 0 7 0 0 23 77 35
2024 Science and technology 20 36 22 6 16 0 0 20 80 15
2024 Administration and operations 25 26 23 14 11 1 0 25 75 70
2024 Human resources 33 16 21 16 14 0 0 33 67 20
2024 Financial management 15 48 16 15 6 0 0 15 85 15
2024 Information technology 36 39 7 14 4 0 0 36 64 25
2024 Evaluation 41 29 0 9 20 0 0 41 59 10
2024 Data sciences 54 19 10 0 18 0 0 54 46 10
2024 Policy 20 29 25 16 10 0 0 20 80 45
2024 Project management 15 21 36 14 9 3 1 16 84 65
2024 None of the above 20 13 38 7 23 0 0 20 80 30
2022 Client contact centre 65 20 6 0 0 0 9 15
2022 Communications or public affairs 32 31 34 0 3 0 0 30
2022 Science and technology 19 38 27 5 5 0 6 20
2022 Administration and operations 32 29 21 14 4 0 0 65
2022 Human resources 31 22 23 10 15 0 0 20
2022 Financial management 39 24 12 13 11 0 0 15
2022 Information technology 44 25 16 10 0 4 0 20
2022 Data sciences 29 63 0 0 0 0 8 10
2022 Policy 34 32 16 8 10 0 0 45
2022 Project management 25 35 25 9 3 0 2 75
2022 None of the above 40 26 21 9 5 0 0 20
2020 Client contact centre 47 46 0 0 0 7 0 15
2020 Communications or public affairs 40 40 10 10 0 0 0 30
2020 Science and technology 37 15 24 24 0 0 0 10
2020 Administration and operations 31 29 18 14 6 0 2 65
2020 Human resources 36 53 5 0 5 0 0 20
2020 Financial management 22 50 15 8 6 0 0 15
2020 Information management 60 30 10 0 0 0 0 10
2020 Information technology 44 18 31 0 2 2 2 35
2020 Evaluation 25 15 50 0 9 0 0 10
2020 Policy 29 16 32 13 9 0 0 30
2020 Project management 28 34 31 3 2 0 2 65
2020 None of the above 35 27 21 9 5 3 0 35
2019 Communications or public affairs 14 42 28 12 0 4 0 25
2019 Science and technology 17 38 28 17 0 0 0 10
2019 Administration and operations 30 40 14 8 8 0 0 45
2019 Human resources 47 13 13 13 7 0 7 15
2019 Financial management 19 38 25 0 19 0 0 10
2019 Information technology 27 27 35 7 5 0 0 35
2019 Evaluation 18 13 58 0 11 0 0 10
2019 Policy 15 21 41 14 8 0 0 25
2019 Project management 19 39 25 13 4 0 0 55
2019 None of the above 15 40 33 4 4 0 4 25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 20 35 6 18 0 0 21 79 15
2024 Communications or public affairs 32 16 30 5 17 0 0 32 68 35
2024 Science and technology 42 22 22 6 8 0 0 42 58 15
2024 Administration and operations 12 19 32 19 18 0 0 12 88 70
2024 Human resources 13 26 22 6 34 0 0 13 87 20
2024 Financial management 14 35 6 39 6 0 0 14 86 15
2024 Information technology 30 28 20 7 15 0 0 30 70 25
2024 Evaluation 20 50 0 0 29 0 0 20 80 10
2024 Data sciences 42 30 28 0 0 0 0 42 58 10
2024 Policy 13 30 28 12 16 0 0 13 87 45
2024 Project management 11 31 25 21 8 1 1 12 88 65
2024 None of the above 27 24 17 11 21 0 0 27 73 30
2022 Client contact centre 53 25 7 6 0 0 9 15
2022 Communications or public affairs 28 22 19 10 20 0 0 30
2022 Science and technology 8 21 25 23 16 0 6 20
2022 Administration and operations 31 36 14 4 15 0 0 65
2022 Human resources 10 16 46 14 15 0 0 20
2022 Financial management 26 25 19 13 17 0 0 15
2022 Information technology 33 20 32 10 4 0 0 20
2022 Data sciences 29 45 16 9 0 0 0 10
2022 Policy 20 28 26 17 10 0 0 45
2022 Project management 11 38 18 19 10 0 4 75
2022 None of the above 29 26 20 26 0 0 0 20
2020 Client contact centre 55 12 19 7 7 0 0 15
2020 Communications or public affairs 42 20 24 12 3 0 0 30
2020 Science and technology 10 17 39 24 9 0 0 10
2020 Administration and operations 21 35 14 20 7 0 3 65
2020 Human resources 21 14 41 14 10 0 0 20
2020 Financial management 8 48 22 16 6 0 0 15
2020 Information management 35 25 30 10 0 0 0 10
2020 Information technology 28 31 25 12 2 2 0 35
2020 Evaluation 16 16 27 40 0 0 0 10
2020 Policy 12 23 26 23 16 0 0 30
2020 Project management 18 33 34 11 5 0 0 65
2020 None of the above 20 23 33 12 8 3 0 35
2019 Communications or public affairs 8 32 44 8 8 0 0 25
2019 Science and technology 23 21 49 6 0 0 0 10
2019 Administration and operations 22 35 26 14 4 0 0 45
2019 Human resources 7 13 20 40 13 0 7 15
2019 Financial management 31 21 27 11 11 0 0 10
2019 Information technology 27 23 23 23 4 0 0 35
2019 Evaluation 25 0 22 42 11 0 0 10
2019 Policy 20 15 27 29 9 0 0 25
2019 Project management 10 34 30 15 11 0 0 55
2019 None of the above 11 28 27 26 4 0 4 25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 16 20 6 18 0 0 40 60 15
2024 Communications or public affairs 34 20 18 18 9 0 0 34 66 35
2024 Science and technology 23 34 29 6 8 0 0 23 77 15
2024 Administration and operations 25 31 15 16 12 0 0 25 75 70
2024 Human resources 24 25 10 5 37 0 0 24 76 20
2024 Financial management 15 40 15 24 7 0 0 15 85 15
2024 Information technology 41 25 12 11 11 0 0 41 59 25
2024 Evaluation 49 22 20 0 10 0 0 49 51 10
2024 Data sciences 42 10 39 9 0 0 0 42 58 10
2024 Policy 21 28 18 20 13 0 0 21 79 45
2024 Project management 23 30 22 17 4 1 3 24 76 65
2024 None of the above 26 28 22 6 18 0 0 26 74 30
2022 Client contact centre 73 11 0 6 0 0 9 15
2022 Communications or public affairs 48 16 16 5 15 0 0 30
2022 Science and technology 25 33 32 5 6 0 0 20
2022 Administration and operations 33 43 8 9 8 0 0 65
2022 Human resources 20 37 14 14 15 0 0 20
2022 Financial management 39 19 12 19 11 0 0 15
2022 Information technology 38 37 16 4 0 4 0 20
2022 Data sciences 23 60 0 9 8 0 0 10
2022 Policy 22 40 17 10 11 0 0 45
2022 Project management 27 39 18 8 7 0 1 75
2022 None of the above 32 32 27 9 0 0 0 20
2020 Client contact centre 60 14 12 7 7 0 0 15
2020 Communications or public affairs 57 26 14 0 3 0 0 30
2020 Science and technology 10 24 32 34 0 0 0 10
2020 Administration and operations 29 32 18 11 7 0 3 65
2020 Human resources 35 36 9 15 5 0 0 20
2020 Financial management 17 53 16 0 14 0 0 15
2020 Information management 42 38 0 10 10 0 0 10
2020 Information technology 44 27 24 3 2 0 0 35
2020 Evaluation 25 50 7 18 0 0 0 10
2020 Policy 19 27 25 20 9 0 0 30
2020 Project management 29 36 22 11 2 0 0 65
2020 None of the above 26 33 17 16 5 3 0 35
2019 Communications or public affairs 20 46 22 4 8 0 0 25
2019 Science and technology 13 49 32 6 0 0 0 10
2019 Administration and operations 30 36 17 7 10 0 0 45
2019 Human resources 6 34 27 20 7 0 7 15
2019 Financial management 28 25 10 28 10 0 0 10
2019 Information technology 32 22 25 16 5 0 0 35
2019 Evaluation 0 25 47 11 18 0 0 10
2019 Policy 5 25 31 34 6 0 0 25
2019 Project management 13 34 26 13 14 0 0 55
2019 None of the above 13 34 30 22 0 0 0 25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 37 0 9 15 0 0 39 61 15
2024 Communications or public affairs 51 16 12 2 18 0 0 51 49 35
2024 Science and technology 48 22 30 0 0 0 0 48 52 15
2024 Administration and operations 39 24 17 7 13 0 0 39 61 70
2024 Human resources 32 21 9 16 17 0 5 34 66 20
2024 Financial management 28 42 8 21 0 0 0 28 72 15
2024 Information technology 37 30 19 7 7 0 0 37 63 25
2024 Evaluation 42 29 0 19 10 0 0 42 58 10
2024 Data sciences 62 10 0 19 9 0 0 62 38 10
2024 Policy 40 30 14 9 7 0 0 40 60 45
2024 Project management 34 35 13 8 7 0 3 35 65 65
2024 None of the above 39 31 8 11 11 0 0 39 61 30
2022 Client contact centre 65 26 0 0 0 0 9 15
2022 Communications or public affairs 55 29 8 3 5 0 0 30
2022 Science and technology 59 19 6 10 0 0 6 20
2022 Administration and operations 47 28 10 8 8 0 0 65
2022 Human resources 39 33 19 0 10 0 0 20
2022 Financial management 52 25 12 0 11 0 0 15
2022 Information technology 49 25 16 6 0 0 4 20
2022 Data sciences 72 21 0 0 0 0 8 10
2022 Policy 54 32 8 5 0 0 0 45
2022 Project management 44 30 14 8 3 1 0 75
2022 None of the above 68 18 14 0 0 0 0 20
2020 Client contact centre 68 14 5 12 0 0 0 15
2020 Communications or public affairs 65 21 11 4 0 0 0 30
2020 Science and technology 54 22 7 7 9 0 0 10
2020 Administration and operations 46 24 15 3 7 0 5 65
2020 Human resources 69 31 0 0 0 0 0 20
2020 Financial management 22 50 22 0 6 0 0 15
2020 Information management 62 17 10 0 10 0 0 10
2020 Information technology 42 42 5 3 5 0 2 35
2020 Evaluation 57 18 16 9 0 0 0 10
2020 Policy 48 38 4 10 0 0 0 30
2020 Project management 56 22 12 8 2 0 0 65
2020 None of the above 60 26 2 12 0 0 0 35
2019 Communications or public affairs 30 39 19 4 8 0 0 25
2019 Science and technology 44 28 17 11 0 0 0 10
2019 Administration and operations 28 36 20 10 6 0 0 45
2019 Human resources 47 20 13 6 7 0 7 15
2019 Financial management 38 34 0 19 10 0 0 10
2019 Information technology 48 22 18 10 2 0 0 35
2019 Evaluation 36 18 29 0 18 0 0 10
2019 Policy 34 22 8 25 11 0 0 25
2019 Project management 37 37 15 6 6 0 0 55
2019 None of the above 31 22 32 8 6 0 0 25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 14 22 0 9 0 0 55 45 15
2024 Communications or public affairs 51 26 19 5 0 0 0 51 49 35
2024 Science and technology 63 14 9 9 6 0 0 63 37 15
2024 Administration and operations 56 24 11 6 4 0 0 56 44 70
2024 Human resources 31 39 10 15 6 0 0 31 69 20
2024 Financial management 51 43 6 0 0 0 0 51 49 15
2024 Information technology 59 20 14 3 4 0 0 59 41 25
2024 Evaluation 51 13 18 0 19 0 0 51 49 10
2024 Data sciences 47 44 0 0 9 0 0 47 53 10
2024 Policy 42 42 2 9 5 0 0 42 58 45
2024 Project management 49 27 15 4 4 0 1 49 51 65
2024 None of the above 60 14 8 0 14 0 4 63 37 30
2022 Client contact centre 46 19 19 6 0 0 9 15
2022 Communications or public affairs 54 24 16 0 6 0 0 30
2022 Science and technology 54 29 6 0 10 0 0 20
2022 Administration and operations 50 16 24 4 3 0 4 65
2022 Human resources 59 23 18 0 0 0 0 20
2022 Financial management 58 12 6 14 11 0 0 15
2022 Information technology 58 31 0 0 6 0 4 20
2022 Data sciences 57 16 16 0 11 0 0 10
2022 Policy 36 33 19 4 8 0 0 45
2022 Project management 51 31 9 4 2 1 1 75
2022 None of the above 59 22 9 4 5 0 0 20
2020 Client contact centre 33 36 19 7 5 0 0 15
2020 Communications or public affairs 42 29 22 4 3 0 0 30
2020 Science and technology 42 32 19 7 0 0 0 10
2020 Administration and operations 33 37 19 6 4 0 0 65
2020 Human resources 26 48 16 11 0 0 0 20
2020 Financial management 13 43 23 15 6 0 0 15
2020 Information management 35 45 10 10 0 0 0 10
2020 Information technology 41 37 14 3 5 0 0 35
2020 Evaluation 44 16 32 9 0 0 0 10
2020 Policy 14 40 29 10 4 3 0 30
2020 Project management 25 33 24 13 5 0 0 65
2020 None of the above 30 36 17 12 6 0 0 35

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 37 9 6 15 0 0 33 67 15
2024 Communications or public affairs 36 35 10 17 0 0 3 37 63 35
2024 Science and technology 56 28 16 0 0 0 0 56 44 15
2024 Administration and operations 25 39 21 10 6 0 0 25 75 70
2024 Human resources 46 20 19 0 11 4 0 48 52 20
2024 Financial management 22 50 14 7 0 0 6 23 77 15
2024 Information technology 44 41 9 3 4 0 0 44 56 25
2024 Evaluation 41 32 18 0 10 0 0 41 59 10
2024 Data sciences 60 21 10 9 0 0 0 60 40 10
2024 Policy 37 42 15 0 2 4 0 38 62 45
2024 Project management 34 32 20 8 4 0 1 34 66 65
2024 None of the above 62 7 13 8 7 3 0 64 36 30
2022 Client contact centre 68 11 5 0 6 0 9 15
2022 Communications or public affairs 39 20 12 23 6 0 0 30
2022 Science and technology 46 27 11 5 12 0 0 20
2022 Administration and operations 31 42 15 5 4 0 3 65
2022 Human resources 50 22 9 19 0 0 0 20
2022 Financial management 34 42 7 7 11 0 0 15
2022 Information technology 58 15 12 9 6 0 0 20
2022 Data sciences 21 64 15 0 0 0 0 10
2022 Policy 27 41 20 10 2 0 0 45
2022 Project management 39 26 17 11 7 0 0 75
2022 None of the above 55 17 9 18 0 0 0 20
2020 Client contact centre 43 36 15 6 0 0 0 15
2020 Communications or public affairs 38 26 25 8 3 0 0 30
2020 Science and technology 47 36 17 0 0 0 0 10
2020 Administration and operations 23 39 23 10 3 0 3 65
2020 Human resources 40 24 21 15 0 0 0 20
2020 Financial management 21 36 15 7 13 0 8 15
2020 Information management 52 20 28 0 0 0 0 10
2020 Information technology 50 29 15 4 2 0 0 35
2020 Evaluation 41 16 36 7 0 0 0 10
2020 Policy 33 29 22 13 3 0 0 30
2020 Project management 30 39 17 9 5 0 0 65
2020 None of the above 34 41 17 6 2 0 0 35
2019 Communications or public affairs 46 27 20 0 8 0 0 25
2019 Science and technology 34 28 11 28 0 0 0 10
2019 Administration and operations 35 42 14 7 3 0 0 45
2019 Human resources 27 13 40 6 7 0 7 15
2019 Financial management 34 38 19 0 10 0 0 10
2019 Information technology 32 48 12 3 5 0 0 35
2019 Evaluation 11 49 11 29 0 0 0 10
2019 Policy 47 34 14 5 0 0 0 25
2019 Project management 35 27 24 6 8 0 0 55
2019 None of the above 31 24 16 14 10 0 4 25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 15 0 9 15 6 0 59 41 15
2024 Communications or public affairs 60 8 14 0 13 0 5 63 37 35
2024 Science and technology 43 27 6 0 16 0 7 46 54 15
2024 Administration and operations 49 23 11 8 7 0 3 50 50 70
2024 Human resources 48 22 14 10 0 0 6 51 49 20
2024 Financial management 51 42 0 0 7 0 0 51 49 15
2024 Information technology 53 20 4 12 9 0 4 55 45 25
2024 Evaluation 64 8 9 0 9 10 0 71 29 10
2024 Data sciences 73 9 0 9 10 0 0 73 27 10
2024 Policy 57 24 8 4 4 2 0 58 42 45
2024 Project management 52 23 12 3 5 0 6 55 45 65
2024 None of the above 51 33 7 0 3 0 5 54 46 25
2022 Client contact centre 85 6 0 0 0 0 9 15
2022 Communications or public affairs 76 19 3 0 3 0 0 30
2022 Science and technology 56 32 0 0 0 0 12 20
2022 Administration and operations 65 16 9 0 1 2 7 65
2022 Human resources 79 8 0 7 0 0 5 20
2022 Financial management 82 7 0 0 11 0 0 15
2022 Information technology 61 28 0 0 0 0 11 20
2022 Data sciences 92 0 0 0 0 8 0 10
2022 Policy 62 21 14 0 0 0 4 45
2022 Project management 77 14 2 1 0 1 5 75
2022 None of the above 82 9 5 0 0 0 5 20
2020 Client contact centre 73 14 0 5 0 0 7 15
2020 Communications or public affairs 73 10 4 0 6 0 8 30
2020 Science and technology 63 15 22 0 0 0 0 15
2020 Administration and operations 52 31 11 5 2 0 0 65
2020 Human resources 65 19 16 0 0 0 0 20
2020 Financial management 50 21 8 21 0 0 0 15
2020 Information management 62 28 0 10 0 0 0 10
2020 Information technology 57 24 13 6 0 0 0 35
2020 Evaluation 43 41 9 7 0 0 0 10
2020 Policy 45 31 14 11 0 0 0 30
2020 Project management 59 20 19 2 0 0 0 65
2020 None of the above 47 33 17 0 0 3 0 35
2019 Communications or public affairs 60 20 16 0 4 0 0 25
2019 Science and technology 55 23 21 0 0 0 0 10
2019 Administration and operations 72 18 5 5 0 0 0 45
2019 Human resources 54 26 6 0 7 0 7 15
2019 Financial management 52 29 0 0 0 0 19 10
2019 Information technology 69 23 7 0 0 0 0 35
2019 Evaluation 71 11 7 11 0 0 0 10
2019 Policy 67 22 3 5 3 0 0 25
2019 Project management 76 11 9 2 0 0 2 55
2019 None of the above 60 24 8 4 4 0 0 25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 27 18 0 9 0 0 47 53 15
2024 Communications or public affairs 61 21 7 8 0 0 3 63 37 35
2024 Science and technology 57 22 14 8 0 0 0 57 43 15
2024 Administration and operations 56 21 14 0 7 0 1 57 43 70
2024 Human resources 40 44 10 0 6 0 0 40 60 20
2024 Financial management 42 50 0 7 0 0 0 42 58 15
2024 Information technology 57 24 0 15 4 0 0 57 43 25
2024 Evaluation 62 29 0 0 0 10 0 68 32 10
2024 Data sciences 40 40 10 0 10 0 0 40 60 10
2024 Policy 61 35 4 0 0 0 0 61 39 45
2024 Project management 48 27 11 8 2 0 4 50 50 65
2024 None of the above 57 33 0 7 4 0 0 57 43 30
2022 Client contact centre 76 6 9 0 0 0 9 15
2022 Communications or public affairs 72 15 5 0 8 0 0 30
2022 Science and technology 66 17 12 0 0 0 6 20
2022 Administration and operations 53 33 7 3 1 0 3 65
2022 Human resources 72 19 9 0 0 0 0 20
2022 Financial management 69 7 6 7 11 0 0 15
2022 Information technology 72 15 0 6 0 0 6 20
2022 Data sciences 54 46 0 0 0 0 0 10
2022 Policy 62 30 8 0 0 0 0 45
2022 Project management 71 16 10 0 1 0 1 75
2022 None of the above 51 40 9 0 0 0 0 20
2020 Client contact centre 65 21 14 0 0 0 0 15
2020 Communications or public affairs 56 34 7 0 3 0 0 25
2020 Science and technology 45 33 22 0 0 0 0 15
2020 Administration and operations 37 42 14 3 2 0 2 65
2020 Human resources 50 35 16 0 0 0 0 20
2020 Financial management 35 36 8 21 0 0 0 15
2020 Information management 52 38 10 0 0 0 0 10
2020 Information technology 62 26 2 5 3 0 2 35
2020 Evaluation 34 56 9 0 0 0 0 10
2020 Policy 43 40 17 0 0 0 0 30
2020 Project management 44 32 17 5 2 0 0 65
2020 None of the above 35 43 18 3 0 0 0 35

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 15 9 0 0 0 0 76 24 15
2024 Communications or public affairs 85 2 0 5 0 0 7 92 8 35
2024 Science and technology 77 0 8 0 0 0 15 91 9 15
2024 Administration and operations 79 7 5 0 3 2 4 84 16 70
2024 Human resources 64 15 0 5 0 0 16 76 24 20
2024 Financial management 58 28 0 7 0 0 6 62 38 15
2024 Information technology 65 21 0 3 0 0 11 73 27 25
2024 Evaluation 61 20 0 0 0 10 8 75 25 10
2024 Data sciences 73 19 0 0 0 0 9 80 20 10
2024 Policy 70 12 2 2 0 2 11 81 19 45
2024 Project management 75 9 4 0 0 2 11 85 15 65
2024 None of the above 86 0 7 0 4 0 4 89 11 30

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 24 0 0 0 0 0 76 24 15
2024 Communications or public affairs 85 5 3 0 0 0 7 92 8 35
2024 Science and technology 79 0 6 8 0 0 7 85 15 15
2024 Administration and operations 72 16 3 0 5 0 4 75 25 70
2024 Human resources 59 21 5 0 5 0 10 65 35 20
2024 Financial management 64 22 0 7 0 0 6 68 32 15
2024 Information technology 55 21 0 3 5 5 11 65 35 25
2024 Evaluation 63 18 0 0 0 10 8 78 22 10
2024 Data sciences 73 9 0 10 0 0 9 80 20 10
2024 Policy 62 14 7 2 2 2 11 71 29 45
2024 Project management 69 12 6 1 0 2 11 79 21 65
2024 None of the above 66 11 4 3 8 7 0 71 29 30

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 15 0 9 0 13 0 72 28 15
2024 Communications or public affairs 85 2 2 0 2 0 8 93 7 35
2024 Science and technology 70 14 9 0 0 0 7 76 24 15
2024 Administration and operations 76 12 5 3 1 1 1 78 22 70
2024 Human resources 42 17 16 0 9 0 16 50 50 20
2024 Financial management 64 22 8 0 0 0 6 68 32 15
2024 Information technology 69 12 4 0 3 0 12 79 21 25
2024 Evaluation 63 18 0 10 0 0 8 69 31 10
2024 Data sciences 91 0 0 9 0 0 0 91 9 10
2024 Policy 74 12 2 4 2 2 4 79 21 45
2024 Project management 76 11 1 3 0 2 7 83 17 65
2024 None of the above 72 4 3 4 11 3 4 77 23 30
2022 Client contact centre 85 0 6 0 0 0 9 15
2022 Communications or public affairs 84 5 8 0 0 0 3 30
2022 Science and technology 83 6 0 0 0 6 6 20
2022 Administration and operations 79 5 5 3 0 2 6 65
2022 Human resources 68 17 10 5 0 0 0 20
2022 Financial management 76 0 0 18 0 0 7 15
2022 Information technology 72 0 8 6 0 0 14 20
2022 Data sciences 72 8 11 0 0 0 9 10
2022 Policy 78 6 8 0 4 0 3 45
2022 Project management 71 11 4 2 5 4 3 75
2022 None of the above 82 4 4 0 10 0 0 20
2020 Client contact centre 92 8 0 0 0 0 0 15
2020 Communications or public affairs 93 7 0 0 0 0 0 30
2020 Science and technology 66 7 27 0 0 0 0 15
2020 Administration and operations 81 10 2 0 1 0 6 65
2020 Human resources 79 10 0 0 5 0 5 20
2020 Financial management 81 11 0 8 0 0 0 15
2020 Information management 80 20 0 0 0 0 0 10
2020 Information technology 81 5 0 3 2 3 5 35
2020 Evaluation 91 9 0 0 0 0 0 10
2020 Policy 84 10 4 0 0 3 0 30
2020 Project management 89 6 3 0 0 0 2 65
2020 None of the above 86 6 6 2 0 0 0 35
2019 Communications or public affairs 68 9 8 4 0 12 0 25
2019 Science and technology 83 0 17 0 0 0 0 10
2019 Administration and operations 76 4 6 11 3 0 0 45
2019 Human resources 80 13 0 0 0 0 7 15
2019 Financial management 53 19 0 10 0 0 19 10
2019 Information technology 86 0 6 3 2 2 0 35
2019 Evaluation 66 0 11 0 22 0 0 10
2019 Policy 80 8 9 0 3 0 0 25
2019 Project management 76 8 8 4 4 0 1 55
2019 None of the above 74 8 4 8 6 0 0 25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 14 18 9 0 0 0 60 40 15
2024 Communications or public affairs 78 12 4 0 0 0 6 82 18 35
2024 Science and technology 57 23 14 0 6 0 0 57 43 15
2024 Administration and operations 63 20 7 3 4 0 3 65 35 70
2024 Human resources 54 35 0 0 5 0 5 57 43 20
2024 Financial management 51 49 0 0 0 0 0 51 49 15
2024 Information technology 72 17 4 3 4 0 0 72 28 25
2024 Evaluation 51 31 8 0 0 10 0 56 44 10
2024 Data sciences 42 39 19 0 0 0 0 42 58 10
2024 Policy 57 21 7 4 6 2 2 60 40 45
2024 Project management 59 21 7 3 5 0 4 62 38 65
2024 None of the above 57 25 4 3 11 0 0 57 43 30
2022 Client contact centre 72 13 6 0 0 0 9 15
2022 Communications or public affairs 68 23 3 3 3 0 0 30
2022 Science and technology 58 36 0 0 0 0 6 20
2022 Administration and operations 64 18 7 5 3 0 3 65
2022 Human resources 72 13 5 5 5 0 0 20
2022 Financial management 57 36 0 7 0 0 0 15
2022 Information technology 72 7 6 4 0 0 11 20
2022 Data sciences 72 0 11 0 0 8 9 10
2022 Policy 60 31 7 0 2 0 0 45
2022 Project management 66 23 6 1 1 2 1 75
2022 None of the above 81 10 4 0 5 0 0 20
2020 Client contact centre 93 7 0 0 0 0 0 15
2020 Communications or public affairs 63 22 12 4 0 0 0 30
2020 Science and technology 87 7 0 0 0 0 7 15
2020 Administration and operations 59 25 7 2 3 0 5 65
2020 Human resources 77 17 0 0 0 0 6 20
2020 Financial management 71 13 0 8 8 0 0 15
2020 Information management 65 20 15 0 0 0 0 10
2020 Information technology 70 22 3 0 2 0 2 35
2020 Evaluation 66 16 17 0 0 0 0 10
2020 Policy 77 20 0 0 0 3 0 30
2020 Project management 79 21 0 0 0 0 0 65
2020 None of the above 74 17 8 0 0 0 0 35
2019 Communications or public affairs 58 23 7 4 8 0 0 25
2019 Science and technology 27 56 17 0 0 0 0 10
2019 Administration and operations 60 25 11 1 3 0 0 45
2019 Human resources 60 20 13 0 0 0 7 15
2019 Financial management 62 0 29 10 0 0 0 10
2019 Information technology 54 36 6 2 0 0 2 35
2019 Evaluation 31 18 18 22 11 0 0 10
2019 Policy 34 48 17 0 0 0 0 25
2019 Project management 50 26 18 2 4 0 0 55
2019 None of the above 67 18 10 4 0 0 0 25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 16 9 0 9 0 0 66 34 15
2024 Communications or public affairs 82 5 2 3 2 0 6 87 13 35
2024 Science and technology 64 36 0 0 0 0 0 64 36 15
2024 Administration and operations 60 16 7 10 6 0 1 60 40 70
2024 Human resources 54 10 6 5 20 0 5 57 43 20
2024 Financial management 57 22 0 14 7 0 0 57 43 15
2024 Information technology 74 13 7 3 3 0 0 74 26 25
2024 Evaluation 73 17 0 0 0 10 0 81 19 10
2024 Data sciences 91 0 0 0 9 0 0 91 9 10
2024 Policy 63 25 6 6 0 0 0 63 37 45
2024 Project management 47 28 12 3 6 0 4 50 50 65
2024 None of the above 66 12 11 4 8 0 0 66 34 25
2022 Client contact centre 80 5 6 0 0 0 9 15
2022 Communications or public affairs 60 29 8 0 3 0 0 30
2022 Science and technology 52 30 6 6 0 0 6 20
2022 Administration and operations 70 14 6 2 3 0 4 65
2022 Human resources 72 9 10 9 0 0 0 20
2022 Financial management 75 18 0 7 0 0 0 15
2022 Information technology 72 3 4 17 0 0 4 20
2022 Data sciences 73 18 9 0 0 0 0 10
2022 Policy 63 23 6 2 6 0 0 45
2022 Project management 71 11 9 1 4 0 3 75
2022 None of the above 67 23 5 0 5 0 0 20
2020 Client contact centre 86 7 7 0 0 0 0 15
2020 Communications or public affairs 74 18 7 0 0 0 0 30
2020 Science and technology 71 15 7 0 0 0 7 15
2020 Administration and operations 60 21 7 2 5 0 5 65
2020 Human resources 76 4 5 0 10 0 5 20
2020 Financial management 79 6 0 8 8 0 0 15
2020 Information management 72 20 7 0 0 0 0 10
2020 Information technology 78 15 0 3 2 0 2 35
2020 Evaluation 66 19 7 0 9 0 0 10
2020 Policy 74 17 3 6 0 0 0 30
2020 Project management 72 20 5 3 0 0 0 65
2020 None of the above 73 7 12 8 0 0 0 35
2019 Communications or public affairs 58 14 4 16 4 4 0 25
2019 Science and technology 49 34 17 0 0 0 0 10
2019 Administration and operations 65 13 11 4 7 0 0 45
2019 Human resources 53 20 7 6 7 0 7 15
2019 Financial management 62 0 29 0 10 0 0 10
2019 Information technology 69 4 16 6 2 2 0 35
2019 Evaluation 49 11 17 11 11 0 0 10
2019 Policy 54 10 28 5 3 0 0 25
2019 Project management 51 28 9 8 4 0 0 55
2019 None of the above 54 24 2 20 0 0 0 25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 78 6 0 0 0 0 15 93 7 15
2024 Communications or public affairs 62 22 2 2 0 0 12 70 30 35
2024 Science and technology 57 21 0 0 15 0 8 61 39 15
2024 Administration and operations 58 12 1 3 3 0 24 76 24 70
2024 Human resources 50 20 0 5 0 0 25 67 33 20
2024 Financial management 38 22 7 7 0 0 25 51 49 15
2024 Information technology 61 13 7 3 3 0 12 70 30 25
2024 Evaluation 69 0 0 0 0 0 31 100 0 10
2024 Data sciences 42 27 0 0 0 9 21 61 39 10
2024 Policy 65 12 5 0 0 0 19 80 20 45
2024 Project management 67 13 3 0 3 0 15 78 22 65
2024 None of the above 50 17 7 0 0 0 26 68 32 30
2022 Client contact centre 80 6 0 0 0 0 14 15
2022 Communications or public affairs 66 13 5 3 3 0 10 30
2022 Science and technology 57 22 0 0 0 0 21 20
2022 Administration and operations 58 11 7 1 2 0 21 65
2022 Human resources 73 13 5 0 0 0 9 20
2022 Financial management 46 11 6 0 0 0 38 15
2022 Information technology 64 14 0 0 4 0 18 20
2022 Data sciences 37 24 8 0 11 0 20 10
2022 Policy 70 17 3 0 0 0 10 45
2022 Project management 63 13 2 6 0 0 15 75
2022 None of the above 72 9 0 0 5 0 14 20
2020 Client contact centre 100 0 0 0 0 0 0 15
2020 Communications or public affairs 69 7 4 0 0 0 20 25
2020 Science and technology 71 22 0 0 0 0 7 15
2020 Administration and operations 56 12 3 2 0 0 27 65
2020 Human resources 71 9 0 0 0 0 21 20
2020 Financial management 49 7 0 8 0 0 36 15
2020 Information management 72 20 7 0 0 0 0 10
2020 Information technology 73 13 3 0 0 0 11 35
2020 Evaluation 63 17 0 0 0 0 20 10
2020 Policy 71 13 0 3 0 0 14 30
2020 Project management 76 12 2 0 3 0 8 65
2020 None of the above 58 11 3 0 3 0 25 35
2019 Communications or public affairs 61 8 2 0 4 0 25 25
2019 Science and technology 70 30 0 0 0 0 0 10
2019 Administration and operations 58 8 3 0 0 0 31 45
2019 Human resources 53 13 7 0 0 0 27 15
2019 Financial management 25 28 10 0 0 0 38 10
2019 Information technology 59 9 6 0 0 2 24 35
2019 Evaluation 60 0 0 11 7 0 22 10
2019 Policy 63 0 10 3 0 0 25 25
2019 Project management 54 13 7 2 2 0 21 55
2019 None of the above 55 13 0 4 4 0 24 25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 31 0 9 0 0 0 60 40 15
2024 Communications or public affairs 85 7 2 0 0 0 6 90 10 35
2024 Science and technology 87 13 0 0 0 0 0 87 13 15
2024 Administration and operations 80 10 5 3 1 0 1 81 19 70
2024 Human resources 58 15 11 0 0 0 16 69 31 20
2024 Financial management 64 29 0 7 0 0 0 64 36 15
2024 Information technology 77 9 7 7 0 0 0 77 23 25
2024 Evaluation 90 0 0 0 0 0 10 100 0 10
2024 Data sciences 60 31 9 0 0 0 0 60 40 10
2024 Policy 66 22 4 0 2 2 4 70 30 45
2024 Project management 63 27 4 0 2 0 4 66 34 65
2024 None of the above 71 14 0 3 4 0 8 77 23 30
2022 Client contact centre 78 13 0 0 0 0 9 15
2022 Communications or public affairs 63 20 8 0 6 0 3 30
2022 Science and technology 62 26 12 0 0 0 0 20
2022 Administration and operations 72 11 6 2 2 0 7 65
2022 Human resources 73 9 13 0 0 0 5 20
2022 Financial management 70 23 7 0 0 0 0 15
2022 Information technology 80 10 6 0 0 0 3 20
2022 Data sciences 92 8 0 0 0 0 0 10
2022 Policy 71 17 6 2 2 0 2 45
2022 Project management 73 17 5 3 0 0 3 75
2022 None of the above 91 0 4 0 0 0 4 20
2020 Client contact centre 95 5 0 0 0 0 0 15
2020 Communications or public affairs 90 7 4 0 0 0 0 30
2020 Science and technology 76 15 9 0 0 0 0 15
2020 Administration and operations 72 18 5 3 0 0 3 65
2020 Human resources 79 10 0 0 5 0 5 20
2020 Financial management 71 6 8 0 0 8 8 15
2020 Information management 75 0 15 10 0 0 0 10
2020 Information technology 83 7 2 0 2 0 5 35
2020 Evaluation 91 9 0 0 0 0 0 10
2020 Policy 65 19 7 3 0 0 7 30
2020 Project management 81 14 0 2 2 0 2 65
2020 None of the above 70 22 5 0 0 0 3 35
2019 Communications or public affairs 67 16 0 12 0 0 4 25
2019 Science and technology 39 51 11 0 0 0 0 10
2019 Administration and operations 71 18 5 0 0 0 6 45
2019 Human resources 80 7 0 6 0 0 7 15
2019 Financial management 81 0 0 0 0 0 19 10
2019 Information technology 74 18 3 0 0 2 3 35
2019 Evaluation 89 11 0 0 0 0 0 10
2019 Policy 72 20 0 0 3 0 5 25
2019 Project management 78 11 5 0 4 0 2 55
2019 None of the above 70 14 12 0 0 0 4 25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 16 0 0 53 0 0 32 68 15
2024 Communications or public affairs 61 18 7 6 7 0 0 61 39 35
2024 Science and technology 44 12 0 29 14 0 0 44 56 15
2024 Administration and operations 37 20 16 6 19 1 0 38 62 70
2024 Human resources 51 16 10 5 12 0 5 54 46 20
2024 Financial management 51 33 8 7 0 0 0 51 49 15
2024 Information technology 53 24 4 7 8 0 4 55 45 25
2024 Evaluation 53 9 8 19 0 10 0 59 41 10
2024 Data sciences 41 9 12 10 28 0 0 41 59 10
2024 Policy 36 20 8 5 24 2 4 39 61 45
2024 Project management 39 29 12 3 13 1 3 41 59 65
2024 None of the above 50 14 11 7 14 0 4 52 48 30
2022 Client contact centre 71 13 0 6 0 0 9 15
2022 Communications or public affairs 69 11 5 0 9 0 6 30
2022 Science and technology 68 22 0 5 0 0 5 20
2022 Administration and operations 71 14 0 4 10 1 0 65
2022 Human resources 86 10 5 0 0 0 0 20
2022 Financial management 77 6 11 7 0 0 0 15
2022 Information technology 57 15 14 4 0 0 11 20
2022 Data sciences 58 14 8 11 0 8 0 10
2022 Policy 63 17 4 4 12 0 0 45
2022 Project management 58 17 16 1 6 0 2 75
2022 None of the above 96 4 0 0 0 0 0 20
2020 Client contact centre 68 5 27 0 0 0 0 15
2020 Communications or public affairs 61 29 6 4 0 0 0 30
2020 Science and technology 83 9 0 9 0 0 0 15
2020 Administration and operations 60 24 8 3 4 0 1 65
2020 Human resources 90 10 0 0 0 0 0 20
2020 Financial management 62 8 8 8 8 0 8 15
2020 Information management 38 40 15 0 7 0 0 10
2020 Information technology 55 23 14 0 3 0 5 35
2020 Evaluation 56 18 27 0 0 0 0 10
2020 Policy 51 23 10 9 3 3 0 30
2020 Project management 71 16 5 5 3 0 0 65
2020 None of the above 72 12 12 3 0 0 0 35
2019 Communications or public affairs 72 8 12 4 0 0 4 25
2019 Science and technology 55 28 17 0 0 0 0 10
2019 Administration and operations 69 18 7 1 3 3 0 45
2019 Human resources 87 7 0 0 0 0 7 15
2019 Financial management 62 10 10 0 10 10 0 10
2019 Information technology 56 18 12 3 5 2 3 35
2019 Evaluation 69 13 7 0 11 0 0 10
2019 Policy 63 30 5 0 0 0 3 25
2019 Project management 62 16 5 13 4 0 0 55
2019 None of the above 60 20 4 8 8 0 0 25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 23 16 0 9 0 0 53 47 15
2024 Communications or public affairs 64 21 10 6 0 0 0 64 36 35
2024 Science and technology 80 12 8 0 0 0 0 80 20 15
2024 Administration and operations 52 29 12 5 0 0 1 53 47 70
2024 Human resources 35 29 26 5 4 0 0 35 65 20
2024 Financial management 57 29 7 0 0 0 6 61 39 15
2024 Information technology 52 28 4 3 9 0 4 54 46 25
2024 Evaluation 63 17 10 9 0 0 0 63 37 10
2024 Data sciences 61 12 18 10 0 0 0 61 39 10
2024 Policy 51 29 11 7 2 0 0 51 49 45
2024 Project management 52 30 7 1 5 0 6 55 45 65
2024 None of the above 64 28 4 0 4 0 0 64 36 30
2022 Client contact centre 44 19 21 6 0 0 9 15
2022 Communications or public affairs 45 34 5 6 8 0 2 30
2022 Science and technology 43 40 5 0 0 0 12 15
2022 Administration and operations 51 23 18 1 7 0 0 65
2022 Human resources 53 28 19 0 0 0 0 20
2022 Financial management 51 24 7 11 0 0 7 15
2022 Information technology 58 16 14 6 6 0 0 20
2022 Data sciences 65 28 0 0 0 0 8 10
2022 Policy 50 26 15 2 2 2 2 45
2022 Project management 55 20 14 5 4 0 3 75
2022 None of the above 77 14 0 4 5 0 0 20
2020 Client contact centre 61 19 19 0 0 0 0 15
2020 Communications or public affairs 49 26 15 6 4 0 0 30
2020 Science and technology 51 18 13 9 9 0 0 15
2020 Administration and operations 36 35 13 13 3 0 0 65
2020 Human resources 59 21 10 5 5 0 0 20
2020 Financial management 43 21 29 8 0 0 0 15
2020 Information management 58 35 7 0 0 0 0 10
2020 Information technology 55 26 13 7 0 0 0 35
2020 Evaluation 35 47 18 0 0 0 0 10
2020 Policy 59 21 6 7 7 0 0 30
2020 Project management 50 23 12 11 2 0 2 65
2020 None of the above 58 21 11 6 3 0 0 35
2019 Communications or public affairs 48 34 14 4 0 0 0 25
2019 Science and technology 55 34 0 11 0 0 0 10
2019 Administration and operations 69 16 5 3 8 0 0 45
2019 Human resources 67 13 13 0 0 0 7 15
2019 Financial management 75 6 19 0 0 0 0 10
2019 Information technology 49 22 12 10 2 2 3 35
2019 Evaluation 71 7 11 11 0 0 0 10
2019 Policy 61 26 13 0 0 0 0 25
2019 Project management 59 25 9 3 4 0 0 55
2019 None of the above 47 20 21 4 8 0 0 25

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 20 29 21 24 0 0 26 45 15
2024 Communications or public affairs 8 37 41 7 7 0 0 44 15 35
2024 Science and technology 22 20 29 15 14 0 0 42 29 15
2024 Administration and operations 5 26 37 25 7 0 0 31 32 70
2024 Human resources 0 36 34 24 5 0 0 36 29 20
2024 Financial management 0 40 23 29 8 0 0 40 37 15
2024 Information technology 8 27 32 14 13 0 5 37 29 25
2024 Evaluation 22 27 22 19 10 0 0 49 29 10
2024 Data sciences 31 50 10 10 0 0 0 80 10 10
2024 Policy 9 31 39 14 6 0 0 41 20 45
2024 Project management 5 39 40 14 1 0 1 44 15 65
2024 None of the above 8 28 32 24 8 0 0 36 32 30
2022 Client contact centre 34 39 21 6 0 0 0 73 6 15
2022 Communications or public affairs 6 34 30 22 8 0 0 40 30 30
2022 Science and technology 13 21 40 26 0 0 0 34 26 20
2022 Administration and operations 13 38 31 11 7 0 0 51 18 65
2022 Human resources 0 23 67 9 0 0 0 23 9 20
2022 Financial management 10 42 31 18 0 0 0 52 18 15
2022 Information technology 18 23 40 8 11 0 0 41 19 20
2022 Data sciences 25 39 35 0 0 0 0 65 0 10
2022 Policy 15 26 44 8 7 0 0 41 16 45
2022 Project management 8 27 45 14 6 0 0 35 20 75
2022 None of the above 15 43 23 9 10 0 0 58 19 20
2020 Client contact centre 19 40 27 14 0 0 0 59 14 15
2020 Communications or public affairs 29 22 28 21 0 0 0 51 21 30
2020 Science and technology 0 45 46 9 0 0 0 45 9 15
2020 Administration and operations 6 46 31 13 5 0 0 52 17 65
2020 Human resources 5 33 47 10 5 0 0 38 15 20
2020 Financial management 8 20 52 20 0 0 0 28 20 15
2020 Information management 10 52 38 0 0 0 0 62 0 10
2020 Information technology 15 37 34 12 2 0 0 52 15 35
2020 Evaluation 16 23 52 9 0 0 0 39 9 10
2020 Policy 17 19 45 16 3 0 0 36 19 30
2020 Project management 5 29 47 16 2 2 0 34 17 65
2020 None of the above 13 26 39 16 5 0 0 39 22 35
2019 Communications or public affairs 14 50 24 12 0 0 0 65 12 25
2019 Science and technology 0 55 34 11 0 0 0 55 11 10
2019 Administration and operations 21 35 34 8 2 0 0 56 10 45
2019 Human resources 7 22 50 14 7 0 0 29 21 15
2019 Financial management 10 34 38 19 0 0 0 43 19 10
2019 Information technology 16 39 30 13 2 0 0 55 15 35
2019 Evaluation 0 25 31 33 11 0 0 25 44 10
2019 Policy 6 42 49 3 0 0 0 48 3 25
2019 Project management 14 34 33 16 3 0 0 48 19 55
2019 None of the above 9 27 30 28 6 0 0 35 34 25

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 21 35 0 20 0 0 20 45 15
2024 Communications or public affairs 5 29 29 26 10 0 0 36 34 35
2024 Science and technology 22 6 28 30 14 0 0 43 29 15
2024 Administration and operations 9 24 45 13 9 0 0 21 34 70
2024 Human resources 18 33 25 23 0 0 0 23 52 20
2024 Financial management 16 38 13 33 0 0 0 33 54 15
2024 Information technology 4 18 46 20 12 0 0 32 22 25
2024 Evaluation 10 19 31 29 11 0 0 40 29 10
2024 Data sciences 0 10 49 9 32 0 0 41 10 10
2024 Policy 12 11 49 16 11 0 0 28 23 45
2024 Project management 9 16 51 14 10 0 0 25 25 65
2024 None of the above 22 19 37 14 8 0 0 22 41 30
2022 Client contact centre 0 6 43 26 25 0 0 51 6 15
2022 Communications or public affairs 11 22 34 28 5 0 0 33 33 30
2022 Science and technology 11 28 12 35 14 0 0 49 39 15
2022 Administration and operations 4 15 36 31 14 0 0 45 20 65
2022 Human resources 5 40 40 15 0 0 0 15 45 20
2022 Financial management 18 13 30 23 16 0 0 39 31 15
2022 Information technology 4 21 41 8 26 0 0 34 25 20
2022 Data sciences 0 0 42 22 36 0 0 58 0 10
2022 Policy 13 16 35 21 14 0 0 35 30 45
2022 Project management 12 19 32 23 14 0 0 37 31 75
2022 None of the above 10 27 30 13 19 0 0 33 37 20
2020 Client contact centre 7 7 51 28 7 0 0 35 14 15
2020 Communications or public affairs 7 30 31 10 23 0 0 32 36 30
2020 Science and technology 0 25 37 31 7 0 0 38 25 15
2020 Administration and operations 11 17 30 35 8 0 0 42 28 65
2020 Human resources 15 31 34 14 5 0 0 19 46 20
2020 Financial management 0 41 38 21 0 0 0 21 41 15
2020 Information management 10 20 35 28 7 0 0 35 30 10
2020 Information technology 7 14 37 17 24 0 0 42 21 35
2020 Evaluation 9 18 41 16 16 0 0 32 27 10
2020 Policy 9 22 49 10 10 0 0 20 31 30
2020 Project management 8 23 36 25 7 2 0 32 32 65
2020 None of the above 16 24 31 18 12 0 0 30 39 35
2019 Communications or public affairs 0 22 28 38 12 0 0 50 22 25
2019 Science and technology 17 39 17 27 0 0 0 27 56 10
2019 Administration and operations 9 19 33 19 20 0 0 39 28 45
2019 Human resources 13 27 46 13 0 0 0 13 40 15
2019 Financial management 10 21 41 27 0 0 0 27 31 10
2019 Information technology 10 23 42 10 15 0 0 25 33 35
2019 Evaluation 11 35 36 7 11 0 0 18 46 10
2019 Policy 6 32 42 13 8 0 0 20 38 25
2019 Project management 7 13 50 23 7 0 0 30 20 55
2019 None of the above 14 34 30 15 6 0 0 21 49 25

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 35 6 9 23 0 0 61 33 15
2024 Communications or public affairs 53 33 4 8 0 3 0 88 9 35
2024 Science and technology 25 30 37 9 0 0 0 55 9 15
2024 Administration and operations 22 35 20 13 6 4 0 59 20 70
2024 Human resources 38 47 5 0 11 0 0 84 11 20
2024 Financial management 7 44 41 0 7 0 0 51 7 15
2024 Information technology 36 19 33 12 0 0 0 55 12 25
2024 Evaluation 11 50 20 10 9 0 0 62 19 10
2024 Data sciences 37 34 19 10 0 0 0 70 10 10
2024 Policy 24 33 23 13 4 2 0 58 18 45
2024 Project management 20 57 18 5 1 0 0 76 6 65
2024 None of the above 8 62 4 15 8 3 0 72 24 30
2022 Client contact centre 43 43 9 6 0 0 0 85 6 15
2022 Communications or public affairs 55 25 11 8 0 0 0 81 8 30
2022 Science and technology 40 33 16 6 0 6 0 77 7 20
2022 Administration and operations 47 37 11 4 1 0 0 84 5 65
2022 Human resources 18 63 9 5 5 0 0 81 10 20
2022 Financial management 7 64 18 12 0 0 0 70 12 15
2022 Information technology 50 23 21 6 0 0 0 73 6 20
2022 Data sciences 38 31 10 21 0 0 0 69 21 10
2022 Policy 27 50 10 4 4 5 0 81 8 45
2022 Project management 36 48 6 7 2 0 0 84 10 75
2022 None of the above 39 47 4 0 9 0 0 87 9 20
2020 Client contact centre 28 45 7 19 0 0 0 73 19 15
2020 Communications or public affairs 45 37 8 7 0 4 0 85 7 30
2020 Science and technology 31 55 13 0 0 0 0 87 0 15
2020 Administration and operations 39 36 16 8 0 0 0 76 8 65
2020 Human resources 60 29 0 0 5 5 0 95 5 20
2020 Financial management 22 49 21 8 0 0 0 71 8 15
2020 Information management 60 20 20 0 0 0 0 80 0 10
2020 Information technology 55 31 6 8 0 0 0 86 8 35
2020 Evaluation 47 46 7 0 0 0 0 93 0 10
2020 Policy 20 54 12 10 3 0 0 75 13 30
2020 Project management 29 63 3 5 0 0 0 92 5 65
2020 None of the above 60 38 2 0 0 0 0 98 0 35
2019 Communications or public affairs 57 36 4 4 0 0 0 92 4 25
2019 Science and technology 55 34 11 0 0 0 0 89 0 10
2019 Administration and operations 47 30 15 7 1 0 0 77 8 45
2019 Human resources 53 34 0 6 0 7 0 93 7 15
2019 Financial management 43 38 10 10 0 0 0 81 10 10
2019 Information technology 53 38 3 0 3 2 0 93 3 35
2019 Evaluation 7 64 29 0 0 0 0 71 0 10
2019 Policy 39 36 14 5 3 3 0 77 8 25
2019 Project management 38 47 9 6 0 0 0 85 6 55
2019 None of the above 25 62 4 8 0 0 0 88 8 25

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 6 20 42 23 9 15
2024 Communications or public affairs 6 42 30 16 6 35
2024 Science and technology 9 47 8 37 0 15
2024 Administration and operations 7 29 41 17 6 70
2024 Human resources 0 10 52 21 17 20
2024 Financial management 6 20 45 14 14 15
2024 Information technology 22 27 20 32 0 25
2024 Evaluation 11 48 22 9 10 10
2024 Data sciences 19 31 40 0 10 10
2024 Policy 2 25 57 14 2 45
2024 Project management 4 33 34 25 4 65
2024 None of the above 12 28 38 15 8 30
2022 Client contact centre 6 22 51 21 0 15
2022 Communications or public affairs 6 28 32 26 8 30
2022 Science and technology 19 48 10 17 5 20
2022 Administration and operations 13 34 38 10 4 65
2022 Human resources 0 9 54 37 0 20
2022 Financial management 10 48 18 24 0 15
2022 Information technology 24 22 26 28 0 20
2022 Data sciences 8 23 61 0 8 10
2022 Policy 2 29 42 22 6 45
2022 Project management 9 32 37 17 5 75
2022 None of the above 0 31 44 16 9 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 29 0 9 0 0 0 91 9 15
2024 Communications or public affairs 84 9 3 0 5 0 0 93 5 35
2024 Science and technology 72 6 14 0 0 9 0 85 0 15
2024 Administration and operations 53 32 10 5 0 0 0 85 5 70
2024 Human resources 69 16 0 6 9 0 0 85 15 20
2024 Financial management 36 43 13 0 7 0 0 80 7 15
2024 Information technology 45 27 12 4 0 3 9 83 4 25
2024 Evaluation 71 29 0 0 0 0 0 100 0 10
2024 Data sciences 69 31 0 0 0 0 0 100 0 10
2024 Policy 61 21 15 0 0 2 0 84 0 45
2024 Project management 67 19 10 4 0 0 0 86 4 65
2024 None of the above 53 31 0 4 8 4 0 88 12 30
2022 Client contact centre 56 26 0 0 0 18 0 100 0 15
2022 Communications or public affairs 61 28 5 5 0 0 0 90 5 30
2022 Science and technology 79 16 0 0 0 6 0 100 0 20
2022 Administration and operations 63 28 4 3 1 1 0 92 4 65
2022 Human resources 65 29 6 0 0 0 0 94 0 20
2022 Financial management 66 6 17 0 0 12 0 81 0 15
2022 Information technology 58 20 16 6 0 0 0 78 6 20
2022 Data sciences 77 23 0 0 0 0 0 100 0 10
2022 Policy 60 23 4 6 4 3 0 85 11 45
2022 Project management 66 17 5 5 3 2 0 86 9 75
2022 None of the above 81 14 0 0 5 0 0 95 5 20
2020 Client contact centre 61 19 12 7 0 0 0 81 7 15
2020 Communications or public affairs 54 27 16 0 0 3 0 84 0 30
2020 Science and technology 56 31 7 0 7 0 0 87 7 15
2020 Administration and operations 54 22 13 9 1 0 0 77 11 65
2020 Human resources 59 26 0 0 10 5 0 89 11 20
2020 Financial management 43 36 8 8 0 6 0 84 8 15
2020 Information management 60 30 0 10 0 0 0 90 10 10
2020 Information technology 68 23 0 5 0 3 0 94 6 35
2020 Evaluation 59 23 9 0 9 0 0 82 9 10
2020 Policy 59 23 10 2 3 3 0 84 6 30
2020 Project management 53 31 10 5 2 0 0 84 7 65
2020 None of the above 68 27 2 3 0 0 0 94 3 35

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 29 14 0 9 0 0 77 9 15
2024 Communications or public affairs 60 24 4 2 8 2 0 86 10 35
2024 Science and technology 64 8 8 12 9 0 0 72 21 15
2024 Administration and operations 46 27 8 13 4 1 0 75 17 70
2024 Human resources 59 15 5 6 15 0 0 74 21 20
2024 Financial management 39 48 6 0 7 0 0 86 7 15
2024 Information technology 45 11 8 24 0 3 9 64 27 25
2024 Evaluation 53 47 0 0 0 0 0 100 0 10
2024 Data sciences 49 41 0 0 10 0 0 90 10 10
2024 Policy 51 29 9 10 0 0 0 80 10 45
2024 Project management 55 25 7 8 6 0 0 79 14 65
2024 None of the above 32 43 10 4 11 0 0 75 14 30
2022 Client contact centre 51 31 0 9 0 9 0 90 10 15
2022 Communications or public affairs 34 31 9 19 7 0 0 64 27 30
2022 Science and technology 59 26 5 5 0 6 0 90 5 20
2022 Administration and operations 50 29 12 4 1 3 2 82 6 65
2022 Human resources 63 22 5 5 5 0 0 85 10 20
2022 Financial management 46 25 6 18 0 6 0 75 19 15
2022 Information technology 51 10 15 21 4 0 0 60 25 20
2022 Data sciences 24 45 0 8 16 6 0 74 26 10
2022 Policy 52 16 11 8 13 0 0 68 21 45
2022 Project management 56 18 3 14 7 2 0 75 22 75
2022 None of the above 66 24 0 5 5 0 0 90 10 20
2020 Client contact centre 40 53 0 7 0 0 0 93 7 15
2020 Communications or public affairs 47 18 7 22 7 0 0 64 29 30
2020 Science and technology 47 25 15 7 7 0 0 71 13 15
2020 Administration and operations 41 26 17 9 8 0 0 67 17 65
2020 Human resources 59 20 0 5 10 5 0 84 16 20
2020 Financial management 43 28 8 21 0 0 0 71 21 15
2020 Information management 70 10 0 20 0 0 0 80 20 10
2020 Information technology 53 31 10 6 0 0 0 84 6 35
2020 Evaluation 50 32 9 0 9 0 0 82 9 10
2020 Policy 33 32 13 9 13 0 0 64 23 30
2020 Project management 37 38 11 8 6 0 0 75 15 65
2020 None of the above 44 38 10 7 0 0 0 83 7 35

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 29 9 0 0 0 0 91 0 15
2024 Communications or public affairs 81 17 0 2 0 0 0 98 2 35
2024 Science and technology 62 30 8 0 0 0 0 92 0 15
2024 Administration and operations 54 27 10 6 0 3 0 83 7 70
2024 Human resources 64 21 0 0 15 0 0 85 15 20
2024 Financial management 45 42 14 0 0 0 0 86 0 15
2024 Information technology 49 31 0 4 5 3 9 90 10 25
2024 Evaluation 80 20 0 0 0 0 0 100 0 10
2024 Data sciences 61 30 0 10 0 0 0 90 10 10
2024 Policy 61 31 9 0 0 0 0 91 0 45
2024 Project management 65 21 6 7 2 0 0 85 9 65
2024 None of the above 52 33 0 4 11 0 0 86 14 30
2022 Client contact centre 56 26 0 9 0 9 0 90 10 15
2022 Communications or public affairs 51 31 15 2 0 0 0 82 2 30
2022 Science and technology 90 5 0 0 0 6 0 100 0 20
2022 Administration and operations 63 26 6 1 1 3 0 91 2 65
2022 Human resources 58 32 5 5 0 0 0 90 5 20
2022 Financial management 53 19 6 23 0 0 0 71 23 15
2022 Information technology 58 14 17 11 0 0 0 72 11 20
2022 Data sciences 33 28 8 18 8 6 0 64 28 10
2022 Policy 54 27 4 6 9 0 0 81 15 45
2022 Project management 60 23 1 10 6 0 0 83 16 75
2022 None of the above 66 29 0 0 5 0 0 95 5 20
2020 Client contact centre 47 47 5 0 0 0 0 95 0 15
2020 Communications or public affairs 51 25 11 0 7 0 7 82 7 30
2020 Science and technology 48 29 9 13 0 0 0 78 13 15
2020 Administration and operations 42 34 8 9 4 3 0 78 14 65
2020 Human resources 79 16 0 0 5 0 0 95 5 20
2020 Financial management 41 38 13 8 0 0 0 79 8 15
2020 Information management 70 10 0 20 0 0 0 80 20 10
2020 Information technology 58 37 0 3 2 0 0 95 5 35
2020 Evaluation 59 32 9 0 0 0 0 91 0 10
2020 Policy 54 33 7 3 3 0 0 87 7 30
2020 Project management 50 37 8 2 3 0 0 87 5 65
2020 None of the above 67 25 5 3 0 0 0 92 3 35

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 21 26 23 9 0 0 42 32 15
2024 Communications or public affairs 51 37 3 2 7 0 0 88 9 35
2024 Science and technology 22 41 9 15 14 0 0 63 29 15
2024 Administration and operations 12 45 11 24 6 3 0 58 31 70
2024 Human resources 17 42 10 6 25 0 0 60 31 20
2024 Financial management 0 44 42 14 0 0 0 44 14 15
2024 Information technology 33 31 8 17 0 3 8 73 19 25
2024 Evaluation 11 52 18 0 19 0 0 63 19 10
2024 Data sciences 51 31 9 0 10 0 0 82 10 10
2024 Policy 28 32 19 10 10 0 0 60 21 45
2024 Project management 18 41 18 19 4 0 0 59 23 65
2024 None of the above 15 42 15 10 15 4 0 59 26 30
2022 Client contact centre 48 29 13 0 0 0 9 86 0 15
2022 Communications or public affairs 43 29 3 22 3 0 0 72 25 30
2022 Science and technology 52 32 5 10 0 0 0 84 10 20
2022 Administration and operations 31 51 7 7 3 0 0 82 11 65
2022 Human resources 14 38 16 22 10 0 0 52 32 20
2022 Financial management 7 64 17 0 0 12 0 81 0 15
2022 Information technology 42 38 9 11 0 0 0 80 11 20
2022 Data sciences 48 52 0 0 0 0 0 100 0 10
2022 Policy 30 39 17 2 8 4 0 72 11 45
2022 Project management 33 41 8 14 4 0 0 74 17 75
2022 None of the above 30 46 14 5 5 0 0 76 10 20
2020 Client contact centre 40 33 19 0 7 0 0 73 7 15
2020 Communications or public affairs 38 36 16 0 7 3 0 77 7 30
2020 Science and technology 16 48 20 15 0 0 0 64 15 15
2020 Administration and operations 29 38 14 13 5 2 0 69 17 65
2020 Human resources 39 41 0 10 5 5 0 84 16 20
2020 Financial management 16 53 8 14 0 8 0 75 16 15
2020 Information management 42 38 10 10 0 0 0 80 10 10
2020 Information technology 51 35 6 0 5 3 0 88 5 35
2020 Evaluation 32 59 0 0 9 0 0 91 9 10
2020 Policy 31 31 26 7 6 0 0 61 13 30
2020 Project management 29 40 20 11 0 0 0 69 11 65
2020 None of the above 33 39 19 9 0 0 0 72 9 35
2019 Communications or public affairs 36 32 12 16 4 0 0 69 20 25
2019 Science and technology 21 28 6 34 11 0 0 49 45 10
2019 Administration and operations 32 27 22 16 3 0 0 59 19 45
2019 Human resources 34 26 6 20 13 0 0 60 33 15
2019 Financial management 19 53 10 10 10 0 0 71 19 10
2019 Information technology 52 21 13 3 5 5 0 77 9 35
2019 Evaluation 7 42 18 22 11 0 0 49 34 10
2019 Policy 10 55 5 18 3 8 0 71 23 25
2019 Project management 29 33 16 15 7 0 0 62 22 55
2019 None of the above 17 37 32 12 2 0 0 54 14 25

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 39 41 10 10 0 0 0 80 10 10
2024 Administration and operations 19 35 29 13 4 0 0 54 17 25
2024 Policy 12 49 40 0 0 0 0 60 0 20
2024 Project management 11 56 17 17 0 0 0 67 17 20
2024 None of the above 29 61 0 0 10 0 0 90 10 10
2022 Communications or public affairs 43 49 0 8 0 0 0 92 8 10
2022 Administration and operations 7 57 0 29 7 0 0 64 36 15
2022 Policy 27 54 0 13 6 0 0 81 19 15
2022 Project management 10 37 22 12 18 0 0 48 30 25
2020 Administration and operations 8 36 25 23 0 8 0 48 25 15
2020 Project management 21 38 21 21 0 0 0 59 21 20
2020 None of the above 29 63 0 9 0 0 0 91 9 15
2019 Administration and operations 14 38 12 24 0 12 0 59 28 10
2019 Information technology 29 33 11 17 0 11 0 69 19 10
2019 Project management 15 68 16 0 0 0 0 84 0 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 15
2024 Communications or public affairs 2 98 35
2024 Science and technology 6 94 15
2024 Administration and operations 9 91 70
2024 Human resources 18 82 20
2024 Financial management 0 100 15
2024 Information technology 8 92 25
2024 Evaluation 28 72 10
2024 Data sciences 10 90 10
2024 Policy 8 92 45
2024 Project management 13 87 65
2024 None of the above 26 74 30
2022 Client contact centre 6 94 15
2022 Communications or public affairs 10 90 30
2022 Science and technology 10 90 20
2022 Administration and operations 7 93 65
2022 Human resources 5 95 20
2022 Financial management 0 100 15
2022 Information technology 4 96 20
2022 Data sciences 8 92 10
2022 Policy 11 89 45
2022 Project management 7 93 75
2022 None of the above 0 100 20
2020 Client contact centre 7 93 15
2020 Communications or public affairs 7 93 30
2020 Science and technology 24 76 15
2020 Administration and operations 11 89 65
2020 Human resources 9 91 20
2020 Financial management 8 92 15
2020 Information management 17 83 10
2020 Information technology 22 78 35
2020 Evaluation 34 66 10
2020 Policy 10 90 30
2020 Project management 10 90 65
2020 None of the above 3 97 35
2019 Communications or public affairs 22 78 25
2019 Science and technology 11 89 10
2019 Administration and operations 22 78 45
2019 Human resources 6 94 15
2019 Financial management 10 90 10
2019 Information technology 7 93 35
2019 Evaluation 34 66 10
2019 Policy 29 71 25
2019 Project management 17 83 55
2019 None of the above 17 83 25

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and operations 64 36 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 14 0 9 6 0 9 83 17 15
2024 Communications or public affairs 73 17 0 7 0 0 2 93 7 35
2024 Science and technology 62 22 9 0 0 8 0 91 0 15
2024 Administration and operations 48 31 8 6 0 0 8 85 6 70
2024 Human resources 59 16 10 5 11 0 0 75 16 20
2024 Financial management 28 52 12 7 0 0 0 80 7 15
2024 Information technology 57 23 4 0 0 8 9 95 0 25
2024 Evaluation 80 20 0 0 0 0 0 100 0 10
2024 Data sciences 32 59 0 0 10 0 0 90 10 10
2024 Policy 46 41 13 0 0 0 0 87 0 45
2024 Project management 50 32 10 6 1 0 1 82 8 65
2024 None of the above 33 48 8 8 4 0 0 81 12 30
2022 Client contact centre 53 32 0 6 0 0 9 93 7 15
2022 Communications or public affairs 59 24 3 3 0 9 3 94 3 30
2022 Science and technology 61 21 6 0 6 0 6 87 6 20
2022 Administration and operations 58 27 5 1 1 3 4 92 3 65
2022 Human resources 67 24 5 0 0 0 4 94 0 20
2022 Financial management 40 24 22 0 0 7 7 74 0 15
2022 Information technology 65 35 0 0 0 0 0 100 0 20
2022 Data sciences 51 23 20 0 0 6 0 79 0 10
2022 Policy 56 29 4 4 2 5 0 90 6 45
2022 Project management 51 33 3 10 2 1 0 85 12 75
2022 None of the above 70 26 0 0 5 0 0 95 5 20
2020 Client contact centre 69 26 5 0 0 0 0 95 0 15
2020 Communications or public affairs 59 34 4 0 0 0 3 96 0 25
2020 Science and technology 55 25 0 7 7 7 0 86 14 15
2020 Administration and operations 45 34 11 2 4 2 3 83 6 65
2020 Human resources 64 26 0 0 10 0 0 90 10 20
2020 Financial management 41 38 21 0 0 0 0 79 0 15
2020 Information management 38 42 0 0 0 0 20 100 0 10
2020 Information technology 58 28 8 0 3 0 3 88 3 35
2020 Evaluation 56 34 0 0 0 0 9 100 0 10
2020 Policy 44 27 19 7 0 0 4 73 7 30
2020 Project management 56 27 7 8 2 2 0 84 10 65
2020 None of the above 74 21 2 3 0 0 0 95 3 35
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 74 15
2024 Communications or public affairs 10 64 35
2024 Science and technology 6 87 15
2024 Administration and operations 7 82 70
2024 Human resources 21 69 20
2024 Financial management 22 71 15
2024 Information technology 0 83 25
2024 Evaluation 0 60 10
2024 Data sciences 0 82 10
2024 Policy 7 82 45
2024 Project management 3 83 65
2024 None of the above 3 85 30
2022 Client contact centre 0 86 15
2022 Communications or public affairs 8 78 30
2022 Science and technology 10 90 20
2022 Administration and operations 2 72 65
2022 Human resources 42 45 20
2022 Financial management 6 94 15
2022 Information technology 4 72 20
2022 Data sciences 0 85 10
2022 Policy 4 74 45
2022 Project management 7 81 75
2022 None of the above 4 85 20
2020 Client contact centre 12 55 15
2020 Communications or public affairs 11 69 30
2020 Science and technology 13 71 15
2020 Administration and operations 19 65 65
2020 Human resources 20 74 20
2020 Financial management 20 72 15
2020 Information management 10 80 10
2020 Information technology 5 70 35
2020 Evaluation 32 68 10
2020 Policy 9 54 30
2020 Project management 11 64 65
2020 None of the above 9 74 35

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 60 40 15

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 Administration and operations 16 37 23 15 8 0 0 54 23 15

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 Administration and operations 0 15 31 21 8 0 25 20 39 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 0 9 0 9 0 42 69 31 15
2024 Communications or public affairs 31 17 8 3 0 0 41 52 48 35
2024 Science and technology 37 0 8 14 6 16 20 57 43 15
2024 Administration and operations 41 10 4 3 5 1 36 66 34 70
2024 Human resources 34 20 16 5 9 0 16 40 60 20
2024 Financial management 30 8 23 14 0 13 12 40 60 15
2024 Information technology 39 19 5 7 4 5 21 52 48 25
2024 Evaluation 55 9 0 0 0 18 18 86 14 10
2024 Data sciences 51 20 0 0 0 0 29 72 28 10
2024 Policy 66 8 2 4 0 2 17 82 18 45
2024 Project management 48 21 0 1 3 4 23 66 34 65
2024 None of the above 38 3 3 8 3 12 32 68 32 30
2022 Client contact centre 48 7 0 0 0 5 40 15
2022 Communications or public affairs 37 10 21 3 0 0 28 30
2022 Science and technology 66 6 5 0 0 5 18 20
2022 Administration and operations 42 9 5 5 1 4 32 65
2022 Human resources 46 9 17 5 15 0 9 20
2022 Financial management 13 22 6 0 6 0 53 15
2022 Information technology 57 22 0 0 0 6 16 20
2022 Data sciences 15 0 7 10 21 14 33 10
2022 Policy 58 12 5 0 0 2 24 45
2022 Project management 46 16 7 4 3 4 21 75
2022 None of the above 50 0 14 4 0 17 14 20
2020 Client contact centre 62 18 0 0 0 7 14 15
2020 Communications or public affairs 36 25 4 14 4 0 18 30
2020 Science and technology 53 9 23 0 7 0 9 15
2020 Administration and operations 54 14 7 3 3 0 18 65
2020 Human resources 69 10 10 0 5 0 5 20
2020 Financial management 64 15 0 8 0 6 7 15
2020 Information management 42 30 0 0 0 0 28 10
2020 Information technology 58 20 3 8 2 0 8 35
2020 Evaluation 23 23 26 0 0 0 28 10
2020 Policy 65 13 6 3 3 3 7 30
2020 Project management 57 19 3 7 0 2 13 65
2020 None of the above 64 9 10 5 0 0 12 35
2019 Communications or public affairs 27 24 10 13 12 2 12 25
2019 Science and technology 79 21 0 0 0 0 0 10
2019 Administration and operations 56 12 5 9 7 0 12 45
2019 Human resources 60 13 13 13 0 0 0 15
2019 Financial management 37 15 19 10 10 0 10 10
2019 Information technology 44 18 20 0 6 2 10 35
2019 Evaluation 42 7 22 29 0 0 0 10
2019 Policy 45 20 5 14 3 0 13 25
2019 Project management 45 28 10 6 2 0 8 55
2019 None of the above 53 7 17 8 8 4 3 25
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