2024 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 45 6 8 6 0 0 79 14 405
2024 Ontario (excluding National Capital Region) 36 28 7 7 23 0 0 63 30 10
2024 Quebec (excluding National Capital Region) 51 40 0 5 3 0 0 91 9 30
2022 National Capital Region 61 31 1 4 2 0 0 92 6 315
2022 Quebec (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 15
2020 National Capital Region 48 41 2 7 1 0 0 89 8 365
2020 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 20

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 59 22 6 7 4 0 0 82 12 405
2024 Ontario (excluding National Capital Region) 85 7 0 8 0 0 0 92 8 10
2024 Quebec (excluding National Capital Region) 67 21 6 2 4 0 0 88 6 30

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 26 7 9 5 0 0 79 14 405
2024 Ontario (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 52 33 5 6 4 0 0 85 10 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 27 9 21 20 0 1 50 41 400
2024 Ontario (excluding National Capital Region) 40 29 0 0 31 0 0 69 31 10
2024 Quebec (excluding National Capital Region) 62 16 4 12 6 0 0 78 18 30
2022 National Capital Region 55 26 8 3 4 1 3 85 7 310
2022 Quebec (excluding National Capital Region) 71 23 0 5 0 0 0 95 5 15
2020 National Capital Region 43 37 9 8 2 0 0 81 10 365
2020 Quebec (excluding National Capital Region) 51 32 17 0 0 0 0 83 0 20
2019 National Capital Region 48 37 5 8 2 0 0 85 10 365
2019 Quebec (excluding National Capital Region) 56 32 12 0 0 0 0 88 0 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 39 13 10 6 0 1 71 16 400
2024 Ontario (excluding National Capital Region) 28 25 16 16 15 0 0 53 31 10
2024 Quebec (excluding National Capital Region) 48 33 3 9 3 0 4 84 12 30
2022 National Capital Region 50 34 9 5 2 0 1 84 7 310
2022 Quebec (excluding National Capital Region) 71 11 0 18 0 0 0 82 18 15
2020 National Capital Region 45 35 10 7 1 1 1 81 8 365
2020 Quebec (excluding National Capital Region) 66 18 15 0 0 0 0 85 0 20
2019 National Capital Region 45 41 7 4 2 0 0 86 7 370
2019 Quebec (excluding National Capital Region) 25 44 32 0 0 0 0 68 0 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 35 9 10 7 0 0 74 17 405
2024 Ontario (excluding National Capital Region) 60 18 14 0 8 0 0 78 8 10
2024 Quebec (excluding National Capital Region) 68 26 3 0 3 0 0 94 3 30
2022 National Capital Region 62 28 5 2 2 0 2 92 4 310
2022 Quebec (excluding National Capital Region) 81 13 0 0 0 6 0 100 0 15
2020 National Capital Region 51 34 8 4 2 0 1 86 6 360
2020 Quebec (excluding National Capital Region) 72 12 16 0 0 0 0 84 0 20
2019 National Capital Region 50 36 8 4 1 0 0 87 6 365
2019 Quebec (excluding National Capital Region) 46 41 13 0 0 0 0 87 0 15

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 30 11 9 10 0 0 70 19 405
2024 Ontario (excluding National Capital Region) 33 52 0 7 8 0 0 85 15 10
2024 Quebec (excluding National Capital Region) 66 31 3 0 0 0 0 97 0 30
2022 National Capital Region 65 24 8 2 1 0 0 90 3 315
2022 Quebec (excluding National Capital Region) 88 12 0 0 0 0 0 100 0 15
2020 National Capital Region 57 27 8 6 2 0 0 84 8 365
2020 Quebec (excluding National Capital Region) 66 17 6 11 0 0 0 83 11 20
2019 National Capital Region 60 27 7 5 1 1 0 88 6 365
2019 Quebec (excluding National Capital Region) 68 26 6 0 0 0 0 94 0 15

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 41 11 10 9 0 0 70 19 400
2024 Ontario (excluding National Capital Region) 54 15 0 8 23 0 0 69 31 10
2024 Quebec (excluding National Capital Region) 49 43 5 3 0 0 0 92 3 30
2022 National Capital Region 48 38 7 6 1 0 0 86 7 315
2022 Quebec (excluding National Capital Region) 75 0 25 0 0 0 0 75 0 15
2020 National Capital Region 47 35 11 5 1 0 0 82 6 365
2020 Quebec (excluding National Capital Region) 73 20 0 6 0 0 0 94 6 20
2019 National Capital Region 47 38 5 6 4 0 0 85 10 370
2019 Quebec (excluding National Capital Region) 30 38 25 6 0 0 0 68 6 15

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 35 13 6 10 0 0 71 16 405
2024 Ontario (excluding National Capital Region) 47 15 8 16 15 0 0 62 31 10
2024 Quebec (excluding National Capital Region) 49 27 9 13 2 0 0 76 15 30
2022 National Capital Region 52 30 9 5 3 0 1 83 8 315
2022 Quebec (excluding National Capital Region) 65 21 8 0 5 0 0 87 5 15
2020 National Capital Region 43 37 9 7 4 0 0 80 11 365
2020 Quebec (excluding National Capital Region) 66 28 0 6 0 0 0 94 6 20
2019 National Capital Region 38 36 10 9 5 1 0 75 15 365
2019 Quebec (excluding National Capital Region) 37 63 0 0 0 0 0 100 0 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 42 8 13 6 0 0 73 19 405
2024 Ontario (excluding National Capital Region) 36 42 8 7 9 0 0 77 15 10
2024 Quebec (excluding National Capital Region) 19 59 12 10 0 0 0 78 10 30
2022 National Capital Region 45 44 3 5 3 0 0 89 9 315
2022 Quebec (excluding National Capital Region) 65 15 11 8 0 0 0 81 8 15
2020 National Capital Region 42 41 9 6 2 0 0 83 8 365
2020 Quebec (excluding National Capital Region) 78 6 0 16 0 0 0 84 16 20
2019 National Capital Region 37 42 9 9 3 0 0 79 12 365
2019 Quebec (excluding National Capital Region) 24 50 6 19 0 0 0 75 19 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 39 7 6 7 0 0 81 12 400
2024 Ontario (excluding National Capital Region) 46 32 0 22 0 0 0 78 22 10
2024 Quebec (excluding National Capital Region) 51 43 3 2 0 0 0 94 2 30
2022 National Capital Region 62 31 3 2 2 0 0 93 4 310
2022 Quebec (excluding National Capital Region) 72 15 5 0 8 0 0 87 8 15
2020 National Capital Region 59 33 4 2 1 0 0 93 3 360
2020 Quebec (excluding National Capital Region) 73 11 11 6 0 0 0 84 6 20
2019 National Capital Region 52 37 5 4 2 0 0 89 6 365
2019 Quebec (excluding National Capital Region) 27 67 0 7 0 0 0 93 7 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 37 10 9 11 0 0 70 20 400
2024 Ontario (excluding National Capital Region) 26 43 8 8 15 0 0 69 22 10
2024 Quebec (excluding National Capital Region) 47 47 3 4 0 0 0 94 4 30
2022 National Capital Region 53 31 7 4 3 0 0 85 8 315
2022 Quebec (excluding National Capital Region) 65 25 4 5 0 0 0 90 5 15
2020 National Capital Region 45 34 10 7 3 1 0 80 10 365
2020 Quebec (excluding National Capital Region) 61 27 0 12 0 0 0 88 12 20
2019 National Capital Region 45 32 9 9 5 0 0 77 14 365
2019 Quebec (excluding National Capital Region) 37 50 6 6 0 0 0 87 6 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 37 12 5 5 0 0 78 10 405
2024 Ontario (excluding National Capital Region) 52 25 8 7 8 0 0 77 14 10
2024 Quebec (excluding National Capital Region) 44 41 15 0 0 0 0 85 0 30
2022 National Capital Region 58 31 9 2 0 0 0 89 3 315
2022 Quebec (excluding National Capital Region) 69 18 8 5 0 0 0 87 5 15
2020 National Capital Region 54 34 8 2 1 0 0 89 3 365
2020 Quebec (excluding National Capital Region) 78 11 11 0 0 0 0 89 0 20
2019 National Capital Region 58 32 6 3 2 0 0 90 4 365
2019 Quebec (excluding National Capital Region) 44 38 12 6 0 0 0 81 6 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 33 11 14 11 0 0 64 25 400
2024 Ontario (excluding National Capital Region) 42 34 0 0 24 0 0 76 24 10
2024 Quebec (excluding National Capital Region) 38 38 14 9 0 0 0 77 9 30
2022 National Capital Region 48 35 10 4 2 0 0 84 6 315
2022 Quebec (excluding National Capital Region) 54 38 8 0 0 0 0 92 0 15
2020 National Capital Region 44 38 10 5 3 0 0 82 8 365
2020 Quebec (excluding National Capital Region) 64 12 11 13 0 0 0 76 13 15
2019 National Capital Region 44 37 9 7 4 0 0 81 10 365
2019 Quebec (excluding National Capital Region) 43 44 6 0 0 6 0 93 0 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 35 11 8 11 0 0 70 19 400
2024 Ontario (excluding National Capital Region) 28 32 17 0 23 0 0 61 23 10
2024 Quebec (excluding National Capital Region) 40 37 11 12 0 0 0 77 12 30
2022 National Capital Region 49 34 10 3 4 0 0 83 7 310
2022 Quebec (excluding National Capital Region) 73 27 0 0 0 0 0 100 0 15
2020 National Capital Region 45 35 10 5 4 0 0 81 9 365
2020 Quebec (excluding National Capital Region) 66 11 5 18 0 0 0 77 18 20
2019 National Capital Region 46 33 12 5 4 0 0 79 10 370
2019 Quebec (excluding National Capital Region) 37 44 13 6 0 0 0 81 6 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 33 12 12 8 0 0 69 20 405
2024 Ontario (excluding National Capital Region) 36 48 0 8 8 0 0 84 16 10
2024 Quebec (excluding National Capital Region) 48 40 6 5 0 0 0 89 5 30
2022 National Capital Region 51 35 8 3 2 0 0 87 5 310
2022 Quebec (excluding National Capital Region) 77 15 8 0 0 0 0 92 0 15
2020 National Capital Region 45 37 9 5 3 0 0 83 8 365
2020 Quebec (excluding National Capital Region) 60 22 12 6 0 0 0 82 6 20
2019 National Capital Region 45 39 10 3 1 0 1 85 5 365
2019 Quebec (excluding National Capital Region) 40 53 7 0 0 0 0 93 0 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 38 14 9 5 0 0 72 14 405
2024 Ontario (excluding National Capital Region) 46 23 15 0 16 0 0 69 16 10
2024 Quebec (excluding National Capital Region) 50 36 12 3 0 0 0 86 3 30
2022 National Capital Region 51 35 9 3 2 0 0 87 4 315
2022 Quebec (excluding National Capital Region) 70 10 15 5 0 0 0 80 5 15
2020 National Capital Region 50 37 9 3 1 0 0 86 5 365
2020 Quebec (excluding National Capital Region) 56 38 6 0 0 0 0 94 0 20
2019 National Capital Region 55 31 7 5 2 0 0 87 7 370
2019 Quebec (excluding National Capital Region) 31 51 12 6 0 0 0 81 6 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 31 14 9 4 0 0 73 13 405
2024 Ontario (excluding National Capital Region) 51 35 14 0 0 0 0 86 0 10
2024 Quebec (excluding National Capital Region) 55 34 12 0 0 0 0 88 0 30
2022 National Capital Region 46 37 11 2 3 0 0 84 6 315
2022 Quebec (excluding National Capital Region) 78 12 4 5 0 0 0 90 5 15
2020 National Capital Region 40 38 13 6 3 0 0 78 9 365
2020 Quebec (excluding National Capital Region) 64 25 5 6 0 0 0 89 6 20
2019 National Capital Region 49 35 11 4 1 0 0 84 5 365
2019 Quebec (excluding National Capital Region) 56 37 7 0 0 0 0 93 0 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 20 30 25 18 5 0 1 23 52 400
2024 Ontario (excluding National Capital Region) 29 8 7 36 19 0 0 55 38 10
2024 Quebec (excluding National Capital Region) 5 15 43 17 10 8 2 29 22 30
2022 National Capital Region 3 16 34 26 19 1 2 46 20 315
2022 Quebec (excluding National Capital Region) 12 7 29 25 18 0 10 47 20 15
2020 National Capital Region 3 14 41 27 13 1 1 41 18 365
2020 Quebec (excluding National Capital Region) 0 24 16 39 17 0 4 58 25 20
2019 National Capital Region 5 15 37 30 12 0 1 42 20 370
2019 Quebec (excluding National Capital Region) 6 6 37 25 19 6 0 47 13 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 27 18 11 4 1 1 16 66 405
2024 Ontario (excluding National Capital Region) 45 8 19 9 19 0 0 28 53 10
2024 Quebec (excluding National Capital Region) 8 21 38 23 6 4 0 30 30 30
2022 National Capital Region 7 17 29 25 18 2 2 45 25 315
2022 Quebec (excluding National Capital Region) 6 10 18 23 26 0 18 60 19 15
2020 National Capital Region 8 14 31 29 17 1 0 47 22 365
2020 Quebec (excluding National Capital Region) 0 11 36 11 33 5 4 49 12 20
2019 National Capital Region 6 17 32 28 16 1 1 44 23 365
2019 Quebec (excluding National Capital Region) 12 6 13 32 19 18 0 62 23 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 19 27 20 11 1 1 31 41 405
2024 Ontario (excluding National Capital Region) 29 8 16 28 19 0 0 47 37 10
2024 Quebec (excluding National Capital Region) 5 12 18 36 16 7 7 60 19 30
2022 National Capital Region 3 10 28 33 23 1 2 57 14 310
2022 Quebec (excluding National Capital Region) 6 0 21 24 31 0 18 68 7 15
2020 National Capital Region 4 8 34 34 19 0 0 53 12 365
2020 Quebec (excluding National Capital Region) 0 6 11 36 37 0 11 82 6 20
2019 National Capital Region 2 9 34 34 20 0 1 54 11 365
2019 Quebec (excluding National Capital Region) 0 19 25 12 31 12 0 50 22 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 20 23 21 14 2 2 36 40 405
2024 Ontario (excluding National Capital Region) 22 8 23 21 26 0 0 47 30 10
2024 Quebec (excluding National Capital Region) 0 8 23 26 24 7 12 62 10 30
2022 National Capital Region 10 17 26 21 23 0 3 45 28 315
2022 Quebec (excluding National Capital Region) 12 4 5 22 26 0 30 69 23 15
2020 National Capital Region 7 16 24 27 22 2 1 51 24 365
2020 Quebec (excluding National Capital Region) 0 0 30 25 35 6 5 67 0 15
2019 National Capital Region 6 15 30 24 21 2 2 47 22 365
2019 Quebec (excluding National Capital Region) 6 12 6 19 44 0 13 72 21 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 13 20 28 19 5 5 53 24 405
2024 Ontario (excluding National Capital Region) 8 7 18 34 34 0 0 68 14 10
2024 Quebec (excluding National Capital Region) 0 9 24 13 32 13 9 58 11 30
2022 National Capital Region 6 17 24 23 24 2 3 50 24 310
2022 Quebec (excluding National Capital Region) 22 4 12 17 26 8 10 53 32 15
2020 National Capital Region 6 7 24 33 27 2 2 62 13 365
2020 Quebec (excluding National Capital Region) 0 6 28 0 55 0 11 62 7 20
2019 National Capital Region 4 12 24 28 24 3 4 57 17 365
2019 Quebec (excluding National Capital Region) 6 12 7 37 31 7 0 73 20 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 25 23 13 11 3 2 25 51 405
2024 Ontario (excluding National Capital Region) 45 8 7 28 11 0 0 39 53 10
2024 Quebec (excluding National Capital Region) 2 7 41 13 24 10 3 43 10 30
2022 National Capital Region 8 11 30 26 19 1 4 48 20 315
2022 Quebec (excluding National Capital Region) 16 4 20 17 13 8 22 43 29 15
2020 National Capital Region 6 11 33 28 19 3 0 48 17 365
2020 Quebec (excluding National Capital Region) 0 12 16 11 50 0 11 69 13 20
2019 National Capital Region 4 13 30 31 18 2 2 50 18 370
2019 Quebec (excluding National Capital Region) 6 6 25 25 25 6 7 58 14 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 8 13 27 29 20 1 2 50 22 405
2024 Ontario (excluding National Capital Region) 22 17 0 25 36 0 0 61 39 10
2024 Quebec (excluding National Capital Region) 0 18 21 31 23 4 3 58 19 30
2022 National Capital Region 2 10 21 32 31 1 2 65 13 315
2022 Quebec (excluding National Capital Region) 6 28 5 12 24 0 25 48 45 15
2020 National Capital Region 5 12 34 29 19 0 0 48 17 365
2020 Quebec (excluding National Capital Region) 0 0 31 18 34 6 11 63 0 20
2019 National Capital Region 3 10 27 34 23 0 2 59 13 370
2019 Quebec (excluding National Capital Region) 0 14 13 34 33 6 0 71 15 15
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 27 13 7 8 9 10 65 18 405
2024 Ontario (excluding National Capital Region) 17 44 8 15 0 17 0 73 18 10
2024 Quebec (excluding National Capital Region) 34 15 18 9 3 9 12 62 15 30
2022 National Capital Region 35 24 15 6 3 9 8 71 11 310
2022 Quebec (excluding National Capital Region) 52 16 0 5 0 0 26 93 7 15
2020 National Capital Region 29 30 18 5 4 9 5 68 11 365
2020 Quebec (excluding National Capital Region) 32 30 22 0 6 6 4 69 6 20
2019 National Capital Region 29 28 21 9 3 6 4 63 13 365
2019 Quebec (excluding National Capital Region) 12 56 12 7 0 0 13 78 8 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 22 8 8 5 0 0 79 13 400
2024 Ontario (excluding National Capital Region) 69 24 7 0 0 0 0 93 0 10
2024 Quebec (excluding National Capital Region) 60 22 5 6 7 0 0 82 13 30
2022 National Capital Region 62 24 6 3 3 0 1 88 6 310
2022 Quebec (excluding National Capital Region) 76 11 5 0 0 0 8 95 0 15
2020 National Capital Region 56 27 7 5 5 1 0 84 9 365
2020 Quebec (excluding National Capital Region) 49 35 12 0 0 0 4 87 0 20
2019 National Capital Region 52 27 9 8 4 0 0 79 12 365
2019 Quebec (excluding National Capital Region) 43 50 0 7 0 0 0 93 7 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 25 4 7 3 0 0 86 10 405
2024 Ontario (excluding National Capital Region) 71 22 7 0 0 0 0 93 0 10
2024 Quebec (excluding National Capital Region) 64 27 0 6 3 0 0 91 9 30
2022 National Capital Region 66 25 4 2 2 0 0 91 4 310
2022 Quebec (excluding National Capital Region) 83 7 5 6 0 0 0 89 6 15
2020 National Capital Region 59 30 7 3 1 0 0 88 5 365
2020 Quebec (excluding National Capital Region) 49 46 0 0 0 0 4 100 0 20
2019 National Capital Region 54 34 7 4 1 0 0 88 5 370
2019 Quebec (excluding National Capital Region) 51 49 0 0 0 0 0 100 0 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 33 8 5 4 0 1 83 9 405
2024 Ontario (excluding National Capital Region) 45 49 7 0 0 0 0 93 0 10
2024 Quebec (excluding National Capital Region) 54 28 8 3 4 4 0 85 7 30
2022 National Capital Region 59 28 8 2 1 1 0 88 3 310
2022 Quebec (excluding National Capital Region) 83 17 0 0 0 0 0 100 0 15
2020 National Capital Region 54 33 8 2 2 1 0 88 4 365
2020 Quebec (excluding National Capital Region) 49 46 0 0 0 6 0 100 0 20
2019 National Capital Region 52 35 8 4 2 0 0 86 6 370
2019 Quebec (excluding National Capital Region) 30 57 6 6 0 0 0 87 6 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 22 10 5 6 7 8 76 12 405
2024 Ontario (excluding National Capital Region) 67 8 0 0 0 0 25 100 0 10
2024 Quebec (excluding National Capital Region) 43 17 19 8 2 6 3 67 12 30
2022 National Capital Region 45 26 7 5 5 6 6 81 11 315
2022 Quebec (excluding National Capital Region) 50 10 8 6 5 15 7 76 14 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 24 9 5 6 7 8 76 14 405
2024 Ontario (excluding National Capital Region) 68 15 0 0 0 0 17 100 0 10
2024 Quebec (excluding National Capital Region) 41 26 15 9 0 6 3 74 9 30
2022 National Capital Region 46 25 7 4 6 7 6 81 11 315
2022 Quebec (excluding National Capital Region) 50 10 0 14 5 15 7 76 24 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 22 7 3 3 1 3 87 6 405
2024 Ontario (excluding National Capital Region) 75 25 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 36 34 21 3 0 0 5 74 4 30
2022 National Capital Region 63 20 10 3 1 0 4 86 4 315
2022 Quebec (excluding National Capital Region) 49 26 14 5 0 0 6 80 5 15
2020 National Capital Region 61 24 9 4 1 1 1 86 5 365
2020 Quebec (excluding National Capital Region) 45 25 16 7 0 0 7 75 7 15
2019 National Capital Region 59 24 10 3 1 1 2 86 4 370
2019 Quebec (excluding National Capital Region) 31 38 12 12 0 6 0 74 13 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 30 7 3 6 0 0 84 10 405
2024 Ontario (excluding National Capital Region) 48 26 0 7 8 0 11 83 17 10
2024 Quebec (excluding National Capital Region) 42 30 13 6 8 0 0 73 14 30
2022 National Capital Region 54 29 9 4 2 0 1 84 6 315
2022 Quebec (excluding National Capital Region) 72 10 0 5 13 0 0 82 18 15
2020 National Capital Region 55 25 11 4 3 1 1 82 7 365
2020 Quebec (excluding National Capital Region) 55 35 6 4 0 0 0 89 4 20
2019 National Capital Region 49 28 11 6 4 1 0 79 10 370
2019 Quebec (excluding National Capital Region) 44 50 0 6 0 0 0 94 6 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 17 10 5 5 1 0 80 10 405
2024 Ontario (excluding National Capital Region) 69 16 8 7 0 0 0 85 7 10
2024 Quebec (excluding National Capital Region) 55 24 11 6 3 0 0 79 9 30
2022 National Capital Region 64 18 11 3 1 1 2 84 4 310
2022 Quebec (excluding National Capital Region) 62 18 5 0 5 10 0 89 5 15
2020 National Capital Region 61 18 9 5 4 2 1 82 9 365
2020 Quebec (excluding National Capital Region) 71 23 6 0 0 0 0 94 0 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 26 5 6 5 0 0 83 11 405
2024 Ontario (excluding National Capital Region) 65 27 0 0 8 0 0 92 8 10
2024 Quebec (excluding National Capital Region) 53 20 12 12 0 0 3 75 12 30
2022 National Capital Region 63 24 8 2 2 0 1 87 5 310
2022 Quebec (excluding National Capital Region) 56 11 0 18 5 0 10 75 25 15
2020 National Capital Region 55 29 6 5 3 1 1 85 8 365
2020 Quebec (excluding National Capital Region) 61 23 6 11 0 0 0 84 11 20
2019 National Capital Region 54 28 8 7 2 1 0 83 9 365
2019 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 72 18 4 3 2 0 1 91 5 405
2024 Ontario (excluding National Capital Region) 81 8 0 0 0 10 0 100 0 10
2024 Quebec (excluding National Capital Region) 71 20 0 0 3 3 3 97 3 30
2022 National Capital Region 75 18 3 1 0 2 2 96 1 315
2022 Quebec (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 23 7 5 4 0 0 84 9 405
2024 Ontario (excluding National Capital Region) 73 27 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 57 31 6 0 6 0 0 89 6 30
2022 National Capital Region 66 22 5 5 2 0 0 88 7 315
2022 Quebec (excluding National Capital Region) 72 6 15 8 0 0 0 77 8 15
2020 National Capital Region 63 24 6 4 2 0 0 87 7 365
2020 Quebec (excluding National Capital Region) 67 12 0 11 0 6 4 88 12 20
2019 National Capital Region 59 22 10 6 3 0 0 81 9 370
2019 Quebec (excluding National Capital Region) 68 32 0 0 0 0 0 100 0 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 82 10 3 2 3 0 1 93 4 405
2024 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 10
2024 Quebec (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 30
2022 National Capital Region 90 6 1 1 1 0 0 96 3 315
2022 Quebec (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 15
2019 National Capital Region 83 12 2 3 1 0 0 94 4 370
2019 Quebec (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 26 25 15 12 16 5 0 54 30 405
2024 Ontario (excluding National Capital Region) 35 24 17 0 15 10 0 65 17 10
2024 Quebec (excluding National Capital Region) 40 38 6 7 3 6 0 83 10 30
2022 National Capital Region 39 28 12 11 4 6 0 71 16 315
2022 Quebec (excluding National Capital Region) 54 17 10 5 5 8 0 78 11 15
2020 National Capital Region 43 32 8 9 3 5 1 80 12 365
2020 Quebec (excluding National Capital Region) 53 37 4 6 0 0 0 90 6 20
2019 National Capital Region 34 39 10 10 3 5 0 76 14 370
2019 Quebec (excluding National Capital Region) 19 56 13 6 0 0 6 80 7 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 24 12 17 24 2 0 46 41 405
2024 Ontario (excluding National Capital Region) 28 9 16 7 30 10 0 41 41 10
2024 Quebec (excluding National Capital Region) 31 32 23 7 3 3 0 66 10 30
2022 National Capital Region 37 29 17 11 4 2 0 67 15 315
2022 Quebec (excluding National Capital Region) 53 18 6 9 13 0 0 72 23 15
2020 National Capital Region 41 36 9 8 4 2 1 78 12 365
2020 Quebec (excluding National Capital Region) 60 30 4 0 6 0 0 90 6 20
2019 National Capital Region 38 37 11 9 4 1 0 76 13 365
2019 Quebec (excluding National Capital Region) 19 44 26 0 0 6 6 71 0 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 19 14 19 29 4 0 36 49 405
2024 Ontario (excluding National Capital Region) 17 11 9 25 38 0 0 28 64 10
2024 Quebec (excluding National Capital Region) 26 28 34 6 7 0 0 53 13 30
2022 National Capital Region 27 37 15 13 4 3 0 67 18 315
2022 Quebec (excluding National Capital Region) 48 24 0 15 13 0 0 72 28 15
2020 National Capital Region 33 40 12 8 3 4 0 76 12 365
2020 Quebec (excluding National Capital Region) 55 35 10 0 0 0 0 90 0 20
2019 National Capital Region 31 38 15 9 3 4 0 72 12 370
2019 Quebec (excluding National Capital Region) 19 50 19 0 0 6 6 78 0 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 21 14 21 26 2 0 38 48 405
2024 Ontario (excluding National Capital Region) 17 0 19 18 46 0 0 17 64 10
2024 Quebec (excluding National Capital Region) 20 33 26 15 6 0 0 53 21 30
2022 National Capital Region 34 37 11 13 4 1 0 72 17 310
2022 Quebec (excluding National Capital Region) 48 28 0 0 24 0 0 76 24 15
2020 National Capital Region 32 40 13 9 5 2 0 73 13 365
2020 Quebec (excluding National Capital Region) 54 25 16 0 6 0 0 78 6 20
2019 National Capital Region 25 38 17 11 7 2 0 64 18 365
2019 Quebec (excluding National Capital Region) 19 50 26 0 0 0 6 73 0 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 29 17 6 3 2 1 73 9 405
2024 Ontario (excluding National Capital Region) 40 15 15 0 0 30 0 79 0 10
2024 Quebec (excluding National Capital Region) 46 23 14 8 0 9 0 76 9 30
2022 National Capital Region 46 29 17 4 2 3 0 77 5 315
2022 Quebec (excluding National Capital Region) 69 0 18 0 8 0 5 73 8 15
2020 National Capital Region 51 27 14 5 1 0 0 79 7 365
2020 Quebec (excluding National Capital Region) 71 6 23 0 0 0 0 77 0 20
2019 National Capital Region 48 33 13 4 1 2 0 82 5 365
2019 Quebec (excluding National Capital Region) 19 56 7 6 0 0 12 85 7 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 35 17 17 11 2 0 53 29 400
2024 Ontario (excluding National Capital Region) 24 28 0 24 24 0 0 52 48 10
2024 Quebec (excluding National Capital Region) 19 53 23 0 6 0 0 71 6 30
2022 National Capital Region 35 46 9 6 2 1 0 82 8 315
2022 Quebec (excluding National Capital Region) 48 23 16 5 0 8 0 78 5 15
2020 National Capital Region 38 46 11 5 1 0 0 84 6 365
2020 Quebec (excluding National Capital Region) 53 36 11 0 0 0 0 89 0 20
2019 National Capital Region 38 43 11 5 2 1 0 82 7 365
2019 Quebec (excluding National Capital Region) 31 43 25 0 0 0 0 75 0 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 20 15 24 29 3 0 30 55 405
2024 Ontario (excluding National Capital Region) 7 31 0 15 47 0 0 38 62 10
2024 Quebec (excluding National Capital Region) 13 42 19 19 0 6 0 59 21 30
2022 National Capital Region 25 44 12 11 6 2 0 71 17 315
2022 Quebec (excluding National Capital Region) 53 18 10 13 5 0 0 72 18 15
2020 National Capital Region 29 46 14 8 2 2 0 77 10 365
2020 Quebec (excluding National Capital Region) 48 42 4 6 0 0 0 90 6 20
2019 National Capital Region 21 44 20 9 4 3 0 66 14 365
2019 Quebec (excluding National Capital Region) 19 50 25 0 0 6 0 73 0 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 30 18 9 14 4 1 57 24 405
2024 Ontario (excluding National Capital Region) 39 18 9 26 8 0 0 57 34 10
2024 Quebec (excluding National Capital Region) 23 64 7 3 3 0 0 87 6 30
2022 National Capital Region 37 38 11 7 3 4 1 78 11 310
2022 Quebec (excluding National Capital Region) 42 34 10 0 13 0 0 76 13 15
2020 National Capital Region 37 33 15 7 4 4 1 73 12 365
2020 Quebec (excluding National Capital Region) 30 54 5 4 0 0 6 90 5 20
2019 National Capital Region 34 31 14 12 4 3 1 68 17 365
2019 Quebec (excluding National Capital Region) 25 37 19 6 12 0 0 62 19 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 34 17 8 13 3 0 60 22 405
2024 Ontario (excluding National Capital Region) 35 25 17 8 16 0 0 60 23 10
2024 Quebec (excluding National Capital Region) 36 50 8 3 0 3 0 88 3 30
2022 National Capital Region 40 37 13 5 3 2 0 79 8 315
2022 Quebec (excluding National Capital Region) 54 22 6 0 10 8 0 83 11 15
2020 National Capital Region 38 39 14 5 2 2 0 78 7 365
2020 Quebec (excluding National Capital Region) 54 30 16 0 0 0 0 84 0 20
2019 National Capital Region 35 35 18 7 2 2 0 72 9 365
2019 Quebec (excluding National Capital Region) 31 38 25 6 0 0 0 69 6 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 19 16 12 20 12 5 43 38 405
2024 Ontario (excluding National Capital Region) 45 8 33 0 8 7 0 57 8 10
2024 Quebec (excluding National Capital Region) 26 29 12 6 6 15 6 69 15 30
2022 National Capital Region 24 23 16 11 7 17 3 58 22 315
2022 Quebec (excluding National Capital Region) 48 17 11 0 10 8 7 76 12 15
2020 National Capital Region 24 22 17 10 12 13 3 54 26 365
2020 Quebec (excluding National Capital Region) 29 30 19 10 0 6 6 67 11 20
2019 National Capital Region 20 19 23 14 9 11 3 46 28 365
2019 Quebec (excluding National Capital Region) 12 25 25 0 19 12 6 46 23 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 34 18 9 13 5 1 58 23 405
2024 Ontario (excluding National Capital Region) 7 34 36 7 16 0 0 42 22 10
2024 Quebec (excluding National Capital Region) 34 41 9 8 4 4 0 78 12 30
2022 National Capital Region 39 38 11 5 4 3 0 80 9 315
2022 Quebec (excluding National Capital Region) 60 16 11 8 5 0 0 76 13 15
2020 National Capital Region 35 38 12 7 5 2 1 76 12 365
2020 Quebec (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 20
2019 National Capital Region 32 39 13 9 6 1 0 72 16 370
2019 Quebec (excluding National Capital Region) 19 62 13 6 0 0 0 81 6 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 24 14 8 6 1 6 45 55 405
2024 Ontario (excluding National Capital Region) 53 31 9 8 0 0 0 53 47 10
2024 Quebec (excluding National Capital Region) 66 12 6 0 3 3 10 76 24 30
2022 National Capital Region 59 22 12 2 2 1 3 315
2022 Quebec (excluding National Capital Region) 51 19 6 0 5 8 10 15
2020 National Capital Region 53 19 13 5 4 1 5 365
2020 Quebec (excluding National Capital Region) 68 28 4 0 0 0 0 20
2019 National Capital Region 56 23 11 4 3 1 3 370
2019 Quebec (excluding National Capital Region) 74 13 6 7 0 0 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 67 10 5 2 3 1 13 77 23 405
2024 Ontario (excluding National Capital Region) 33 18 32 0 7 0 11 37 63 10
2024 Quebec (excluding National Capital Region) 60 21 3 0 0 0 16 71 29 30

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 69 9 5 3 3 4 7 77 23 405
2024 Ontario (excluding National Capital Region) 77 16 8 0 0 0 0 77 23 10
2024 Quebec (excluding National Capital Region) 64 14 5 0 4 6 7 73 27 30
2022 National Capital Region 72 10 2 2 3 4 7 315
2022 Quebec (excluding National Capital Region) 71 11 0 0 0 8 10 15
2020 National Capital Region 74 9 2 3 2 3 6 365
2020 Quebec (excluding National Capital Region) 96 4 0 0 0 0 0 20
2019 National Capital Region 74 7 5 4 3 3 4 365
2019 Quebec (excluding National Capital Region) 87 0 0 0 0 13 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 69 7 3 0 4 2 14 82 18 405
2024 Ontario (excluding National Capital Region) 77 0 8 8 0 0 8 83 17 10
2024 Quebec (excluding National Capital Region) 77 8 2 0 0 0 12 88 12 30

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 10 5 3 6 2 13 73 27 405
2024 Ontario (excluding National Capital Region) 76 8 8 0 0 0 8 83 17 10
2024 Quebec (excluding National Capital Region) 60 24 3 0 3 3 7 67 33 30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 30 16 12 20 4 2 49 34 405
2024 Ontario (excluding National Capital Region) 9 34 18 0 38 0 0 44 38 10
2024 Quebec (excluding National Capital Region) 24 40 3 12 13 3 5 69 28 30
2022 National Capital Region 27 29 15 12 12 3 3 59 25 315
2022 Quebec (excluding National Capital Region) 29 27 6 11 11 18 0 67 26 15
2020 National Capital Region 28 27 18 12 11 2 2 57 24 365
2020 Quebec (excluding National Capital Region) 30 43 11 4 6 0 6 77 11 20
2019 National Capital Region 26 30 12 14 14 2 3 59 29 370
2019 Quebec (excluding National Capital Region) 6 43 26 19 6 0 0 49 26 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 37 17 12 9 3 0 60 22 405
2024 Ontario (excluding National Capital Region) 28 35 0 13 24 0 0 63 37 10
2024 Quebec (excluding National Capital Region) 24 33 27 2 7 6 0 61 10 30
2022 National Capital Region 35 40 15 5 2 3 0 77 7 315
2022 Quebec (excluding National Capital Region) 37 52 6 5 0 0 0 89 5 15
2020 National Capital Region 33 44 14 5 3 2 0 78 8 365
2020 Quebec (excluding National Capital Region) 49 39 6 6 0 0 0 88 6 20
2019 National Capital Region 32 48 11 5 2 1 1 81 7 365
2019 Quebec (excluding National Capital Region) 19 44 13 6 0 12 6 77 7 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 34 12 11 10 5 0 65 22 405
2024 Ontario (excluding National Capital Region) 44 34 0 0 23 0 0 77 23 10
2024 Quebec (excluding National Capital Region) 39 30 15 0 10 6 0 73 11 30
2022 National Capital Region 51 33 8 5 2 2 0 85 7 315
2022 Quebec (excluding National Capital Region) 56 27 17 0 0 0 0 83 0 15
2020 National Capital Region 38 40 12 5 2 2 0 80 8 365
2020 Quebec (excluding National Capital Region) 60 35 6 0 0 0 0 94 0 20
2019 National Capital Region 38 39 12 5 2 3 1 80 8 360
2019 Quebec (excluding National Capital Region) 25 75 0 0 0 0 0 100 0 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 37 12 7 4 8 1 76 11 405
2024 Ontario (excluding National Capital Region) 43 15 8 0 8 18 8 79 11 10
2024 Quebec (excluding National Capital Region) 46 41 3 0 3 6 0 93 4 30
2022 National Capital Region 43 36 9 4 3 5 0 84 7 315
2022 Quebec (excluding National Capital Region) 66 4 16 0 0 14 0 82 0 15
2020 National Capital Region 41 34 12 6 2 4 0 79 9 365
2020 Quebec (excluding National Capital Region) 49 41 10 0 0 0 0 90 0 20
2019 National Capital Region 38 40 10 5 3 3 1 82 8 365
2019 Quebec (excluding National Capital Region) 31 44 12 6 0 7 0 80 7 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 27 21 6 3 16 2 63 11 405
2024 Ontario (excluding National Capital Region) 24 16 23 7 0 22 8 57 10 10
2024 Quebec (excluding National Capital Region) 47 11 12 16 3 12 0 65 21 30
2022 National Capital Region 42 26 19 3 2 6 2 74 5 315
2022 Quebec (excluding National Capital Region) 51 18 6 5 14 0 5 74 20 15
2020 National Capital Region 36 34 15 5 3 6 1 76 8 365
2020 Quebec (excluding National Capital Region) 45 30 25 0 0 0 0 75 0 20

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 31 7 6 6 8 6 78 14 405
2024 Ontario (excluding National Capital Region) 53 7 9 7 0 8 17 80 9 10
2024 Quebec (excluding National Capital Region) 47 25 16 6 0 6 0 77 6 30
2022 National Capital Region 47 26 8 5 3 6 4 82 9 310
2022 Quebec (excluding National Capital Region) 45 27 7 5 8 8 0 78 14 15
2020 National Capital Region 45 30 9 6 4 5 2 80 10 365
2020 Quebec (excluding National Capital Region) 51 38 11 0 0 0 0 89 0 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 6 8 6 39 6 32 72 15 405
2024 Ontario (excluding National Capital Region) 0 0 8 13 27 8 43 84 0 10
2024 Quebec (excluding National Capital Region) 7 0 12 3 21 3 55 57 16 30
2022 National Capital Region 3 4 9 6 43 5 30 76 11 310
2022 Quebec (excluding National Capital Region) 0 5 6 0 58 8 22 84 8 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 14 17 4 5 42 7 48 18 405
2024 Ontario (excluding National Capital Region) 17 8 8 0 14 45 8 53 30 10
2024 Quebec (excluding National Capital Region) 16 10 15 0 3 39 17 58 8 30
2022 National Capital Region 14 17 18 3 4 38 5 56 12 315
2022 Quebec (excluding National Capital Region) 6 6 16 6 10 51 5 26 37 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 33 9 11 8 0 0 72 19 405
2024 Ontario (excluding National Capital Region) 53 31 0 0 16 0 0 84 16 10
2024 Quebec (excluding National Capital Region) 57 37 3 0 4 0 0 94 4 30
2022 National Capital Region 66 23 5 4 2 0 0 90 5 315
2022 Quebec (excluding National Capital Region) 71 24 0 5 0 0 0 95 5 15
2020 National Capital Region 60 30 4 4 2 0 0 90 6 365
2020 Quebec (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 20
2019 National Capital Region 60 28 7 3 1 0 1 89 4 365
2019 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 28 13 13 16 1 0 58 29 405
2024 Ontario (excluding National Capital Region) 46 8 15 15 16 0 0 54 31 10
2024 Quebec (excluding National Capital Region) 52 29 9 10 0 0 0 81 10 30
2022 National Capital Region 62 25 7 2 3 0 0 88 5 310
2022 Quebec (excluding National Capital Region) 66 16 12 0 5 0 0 82 5 15
2020 National Capital Region 61 25 9 2 2 0 0 86 4 365
2020 Quebec (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 20
2019 National Capital Region 61 26 7 2 3 0 1 88 5 365
2019 Quebec (excluding National Capital Region) 43 50 6 0 0 0 0 94 0 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 26 15 15 13 1 0 56 29 405
2024 Ontario (excluding National Capital Region) 38 0 31 15 16 0 0 38 31 10
2024 Quebec (excluding National Capital Region) 47 31 8 10 4 0 0 78 13 30
2022 National Capital Region 57 28 8 4 3 0 0 85 7 315
2022 Quebec (excluding National Capital Region) 70 17 13 0 0 0 0 87 0 15
2020 National Capital Region 56 29 10 2 2 0 0 86 4 365
2020 Quebec (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 20
2019 National Capital Region 55 32 5 5 2 0 1 88 7 365
2019 Quebec (excluding National Capital Region) 44 43 12 0 0 0 0 88 0 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 21 17 14 11 7 0 54 27 405
2024 Ontario (excluding National Capital Region) 34 26 0 17 16 7 0 65 35 10
2024 Quebec (excluding National Capital Region) 41 19 14 13 3 6 4 67 18 30
2022 National Capital Region 55 22 12 5 3 2 1 79 8 315
2022 Quebec (excluding National Capital Region) 57 23 14 5 0 0 0 80 5 15
2020 National Capital Region 52 24 13 5 3 3 0 78 9 365
2020 Quebec (excluding National Capital Region) 68 26 6 0 0 0 0 94 0 20
2019 National Capital Region 48 30 9 7 3 2 1 81 10 370
2019 Quebec (excluding National Capital Region) 50 43 0 0 6 0 0 94 6 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 37 30 33 405
2024 Ontario (excluding National Capital Region) 36 49 15 10
2024 Quebec (excluding National Capital Region) 34 32 34 30
2022 National Capital Region 33 42 26 315
2022 Quebec (excluding National Capital Region) 26 50 24 15
2020 National Capital Region 20 47 34 365
2020 Quebec (excluding National Capital Region) 6 63 31 20
2019 National Capital Region 24 40 36 370
2019 Quebec (excluding National Capital Region) 26 49 24 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 8 28 48 7 6 4 150
2024 Quebec (excluding National Capital Region) 0 70 11 0 0 19 10
2022 National Capital Region 16 43 23 7 4 6 100
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 11 89 405
2022 National Capital Region 8 92 315
2022 Quebec (excluding National Capital Region) 0 100 15
2020 National Capital Region 11 89 365
2019 National Capital Region 12 88 370

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 45
2022 National Capital Region 60 40 25
2019 National Capital Region 67 33 40

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 71 29 45
2022 National Capital Region 48 52 25
2019 National Capital Region 53 47 40

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 25

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 0 100 25
2019 National Capital Region 0 100 40

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 5 95 25
2019 National Capital Region 0 100 40

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 3 97 25

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 40 60 45
2022 National Capital Region 55 45 25
2019 National Capital Region 28 72 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 52 48 45
2022 National Capital Region 26 74 25
2019 National Capital Region 34 66 40

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 45
2022 National Capital Region 53 47 25
2019 National Capital Region 52 48 40

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 48 52 45
2022 National Capital Region 57 43 25
2019 National Capital Region 47 53 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 44 56 45
2022 National Capital Region 29 71 25
2019 National Capital Region 28 72 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 53 47 45
2022 National Capital Region 55 45 25
2019 National Capital Region 56 44 40

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 45
2022 National Capital Region 41 59 25
2019 National Capital Region 38 62 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 0 100 25
2019 National Capital Region 0 100 40

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25
2019 National Capital Region 12 88 40

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 16 84 45
2022 National Capital Region 7 93 25
2019 National Capital Region 12 88 40

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 48 52 45
2022 National Capital Region 47 53 25
2019 National Capital Region 45 55 40

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 45
2022 National Capital Region 17 83 25
2019 National Capital Region 19 81 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 87 45
2022 National Capital Region 4 96 25
2019 National Capital Region 16 84 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 55 45 45
2022 National Capital Region 72 28 25
2019 National Capital Region 72 28 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 45
2022 National Capital Region 38 62 25
2019 National Capital Region 36 64 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 17 83 25

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 14 86 45
2022 National Capital Region 14 86 25

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 25

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 25
2019 National Capital Region 0 100 40

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 25

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 25

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 31 69 45
2022 National Capital Region 24 76 25
2019 National Capital Region 26 74 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 20 80 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 87 45
2022 National Capital Region 12 88 25
2019 National Capital Region 21 79 40

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 11 89 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 12 88 45
2022 National Capital Region 13 87 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 19 81 45
2022 National Capital Region 7 93 25
2019 National Capital Region 14 86 40

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 12 88 45
2022 National Capital Region 18 82 25
2019 National Capital Region 21 79 40

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 41 59 45
2022 National Capital Region 30 70 25
2019 National Capital Region 48 52 40

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 16 84 45
2022 National Capital Region 3 97 25
2019 National Capital Region 15 85 40

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 51 49 45
2022 National Capital Region 41 59 25
2019 National Capital Region 67 33 40

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45
2022 National Capital Region 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 72 28 45
2022 National Capital Region 55 45 25
2019 National Capital Region 55 45 40

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 45

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 12 88 45
2022 National Capital Region 10 90 25
2019 National Capital Region 12 88 40

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 8 11 7 6 44 14 46 29 405
2024 Ontario (excluding National Capital Region) 0 15 8 0 0 36 42 66 0 10
2024 Quebec (excluding National Capital Region) 16 12 9 3 5 34 21 62 18 30
2022 National Capital Region 16 14 13 4 3 37 13 61 13 310
2022 Quebec (excluding National Capital Region) 34 6 4 5 5 34 12 73 18 15
2020 National Capital Region 19 16 18 5 5 30 7 56 15 365
2020 Quebec (excluding National Capital Region) 49 11 17 0 0 24 0 77 0 20
2019 National Capital Region 15 16 19 7 4 31 7 51 18 365
2019 Quebec (excluding National Capital Region) 12 25 12 13 6 32 0 54 28 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 28 12 8 6 22 3 65 19 405
2024 Quebec (excluding National Capital Region) 39 21 15 10 0 12 4 71 12 30
2022 National Capital Region 32 33 14 4 2 13 2 77 7 310
2022 Quebec (excluding National Capital Region) 66 0 10 0 5 14 6 82 6 15
2020 National Capital Region 35 28 18 5 3 11 0 71 9 365
2020 Quebec (excluding National Capital Region) 49 35 16 0 0 0 0 84 0 20
2019 National Capital Region 32 30 17 6 3 12 1 70 10 370
2019 Quebec (excluding National Capital Region) 18 50 12 19 0 0 0 69 19 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 10 90 405
2022 National Capital Region 7 93 315
2020 National Capital Region 6 94 365
2020 Quebec (excluding National Capital Region) 0 100 20
2019 National Capital Region 7 93 370
2019 Quebec (excluding National Capital Region) 0 100 15

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 35 65 35
2022 National Capital Region 49 51 20
2020 National Capital Region 30 70 25
2019 National Capital Region 30 70 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 71 29 35
2022 National Capital Region 60 40 20

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20
2019 National Capital Region 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 20
2020 National Capital Region 0 100 25

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 35
2022 National Capital Region 20 80 20

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 26 74 35
2022 National Capital Region 31 69 20
2020 National Capital Region 33 67 25
2019 National Capital Region 25 75 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 20 80 35
2022 National Capital Region 9 91 20
2020 National Capital Region 28 72 25
2019 National Capital Region 33 67 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 20
2019 National Capital Region 18 82 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 35
2022 National Capital Region 9 91 20
2020 National Capital Region 0 100 25

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 23 77 35
2022 National Capital Region 37 63 20
2020 National Capital Region 21 79 25
2019 National Capital Region 27 73 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 23 77 35
2022 National Capital Region 47 53 20
2020 National Capital Region 42 58 25
2019 National Capital Region 37 63 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 20
2020 National Capital Region 0 100 25

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 5 95 20

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 20

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 17 83 35
2022 National Capital Region 14 86 20
2020 National Capital Region 25 75 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 20
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 27 73 35
2022 National Capital Region 19 81 20
2019 National Capital Region 23 77 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 28 72 35
2022 National Capital Region 39 61 20
2020 National Capital Region 20 80 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 20

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 20
2019 National Capital Region 0 100 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 20

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 20
2019 National Capital Region 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20
2019 National Capital Region 0 100 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 18 82 20
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 3 97 20

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 60 40 35
2022 National Capital Region 50 50 20
2020 National Capital Region 72 28 25
2019 National Capital Region 67 33 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 20
2019 National Capital Region 0 100 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 19 81 35
2022 National Capital Region 20 80 20

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 20

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20
2019 National Capital Region 0 100 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 4 96 20

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 20
2019 National Capital Region 0 100 25

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 20

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 14 86 35
2022 National Capital Region 9 91 20
2019 National Capital Region 20 80 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 20
2019 National Capital Region 23 77 25

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 22 78 35
2022 National Capital Region 27 73 20
2019 National Capital Region 54 46 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 16 84 20

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 50 50 35
2022 National Capital Region 54 46 20
2019 National Capital Region 73 27 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 35
2022 National Capital Region 0 100 20

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 55 45 35
2022 National Capital Region 79 21 20
2019 National Capital Region 70 30 25

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 10 90 20
2019 National Capital Region 0 100 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 8 16 4 4 46 9 47 17 405
2024 Quebec (excluding National Capital Region) 18 11 6 5 4 43 13 66 20 30
2022 National Capital Region 18 13 13 4 1 39 12 63 10 315
2022 Quebec (excluding National Capital Region) 34 6 17 5 0 26 12 65 8 15
2020 National Capital Region 21 15 18 4 4 32 5 58 13 365
2020 Quebec (excluding National Capital Region) 44 27 5 0 0 24 0 93 0 20
2019 National Capital Region 16 13 17 6 2 37 9 54 14 365
2019 Quebec (excluding National Capital Region) 20 13 13 14 0 40 0 55 23 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 22 26 15 7 5 23 3 65 15 405
2024 Quebec (excluding National Capital Region) 36 17 11 3 4 25 4 75 9 30
2022 National Capital Region 39 29 12 2 2 11 4 81 5 315
2022 Quebec (excluding National Capital Region) 57 0 21 5 8 8 0 63 14 15
2020 National Capital Region 35 31 16 5 3 10 1 74 9 365
2020 Quebec (excluding National Capital Region) 49 29 23 0 0 0 0 77 0 20
2019 National Capital Region 31 27 19 6 2 12 2 69 9 370
2019 Quebec (excluding National Capital Region) 25 44 25 0 0 6 0 73 0 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 24 14 10 11 1 2 40 60 405
2024 Ontario (excluding National Capital Region) 11 34 17 14 22 0 0 11 89 10
2024 Quebec (excluding National Capital Region) 51 19 10 12 9 0 0 51 49 30
2022 National Capital Region 47 28 9 8 7 0 2 310
2022 Quebec (excluding National Capital Region) 63 7 11 8 11 0 0 15
2020 National Capital Region 42 30 19 6 3 0 0 365
2020 Quebec (excluding National Capital Region) 61 16 11 6 6 0 0 20
2019 National Capital Region 31 30 20 10 9 0 1 370
2019 Quebec (excluding National Capital Region) 50 25 13 0 12 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 26 25 15 16 0 0 19 81 405
2024 Ontario (excluding National Capital Region) 16 47 23 0 14 0 0 16 84 10
2024 Quebec (excluding National Capital Region) 20 49 21 5 3 0 2 21 79 30
2022 National Capital Region 21 26 30 14 8 0 1 310
2022 Quebec (excluding National Capital Region) 60 19 17 4 0 0 0 15
2020 National Capital Region 18 28 32 14 8 0 0 365
2020 Quebec (excluding National Capital Region) 46 32 12 0 10 0 0 20
2019 National Capital Region 24 34 25 11 4 1 1 365
2019 Quebec (excluding National Capital Region) 50 13 25 7 0 0 6 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 22 20 14 21 0 0 24 76 405
2024 Ontario (excluding National Capital Region) 19 44 8 15 14 0 0 19 81 10
2024 Quebec (excluding National Capital Region) 34 39 14 5 5 0 2 35 65 30
2022 National Capital Region 31 34 21 8 5 0 1 310
2022 Quebec (excluding National Capital Region) 58 30 12 0 0 0 0 15
2020 National Capital Region 29 31 24 9 6 0 1 365
2020 Quebec (excluding National Capital Region) 56 28 12 0 4 0 0 20
2019 National Capital Region 35 31 21 7 4 0 2 365
2019 Quebec (excluding National Capital Region) 44 13 18 13 0 0 12 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 24 22 11 18 0 0 25 75 400
2024 Ontario (excluding National Capital Region) 26 32 20 0 22 0 0 26 74 10
2024 Quebec (excluding National Capital Region) 35 29 23 6 5 0 2 36 64 30
2022 National Capital Region 24 22 22 15 14 0 3 310
2022 Quebec (excluding National Capital Region) 52 12 11 16 0 0 8 15
2020 National Capital Region 27 27 22 12 10 1 1 365
2020 Quebec (excluding National Capital Region) 55 19 5 11 10 0 0 20
2019 National Capital Region 26 30 22 13 8 1 1 370
2019 Quebec (excluding National Capital Region) 50 6 13 12 13 0 6 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 25 13 7 6 0 5 47 53 400
2024 Ontario (excluding National Capital Region) 63 8 21 8 0 0 0 63 37 10
2024 Quebec (excluding National Capital Region) 71 15 7 2 3 0 2 73 27 30
2022 National Capital Region 51 25 13 4 3 0 4 310
2022 Quebec (excluding National Capital Region) 66 10 16 0 0 0 8 15
2020 National Capital Region 45 28 17 6 3 0 1 365
2020 Quebec (excluding National Capital Region) 62 22 6 6 4 0 0 20
2019 National Capital Region 56 28 8 3 1 0 4 365
2019 Quebec (excluding National Capital Region) 63 6 6 7 0 0 18 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 26 21 8 16 0 1 29 71 400
2024 Ontario (excluding National Capital Region) 55 16 22 0 8 0 0 55 45 10
2024 Quebec (excluding National Capital Region) 47 32 15 3 3 0 0 47 53 30
2022 National Capital Region 40 33 14 7 5 0 0 310
2022 Quebec (excluding National Capital Region) 59 17 16 8 0 0 0 15
2020 National Capital Region 32 29 22 11 6 0 0 365
2020 Quebec (excluding National Capital Region) 57 21 11 0 11 0 0 20
2019 National Capital Region 43 26 16 8 5 0 1 365
2019 Quebec (excluding National Capital Region) 69 13 12 6 0 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 24 19 12 16 1 1 28 72 400
2024 Ontario (excluding National Capital Region) 37 9 17 15 22 0 0 37 63 10
2024 Quebec (excluding National Capital Region) 43 36 15 7 0 0 0 43 57 30
2022 National Capital Region 45 29 17 3 4 1 1 310
2022 Quebec (excluding National Capital Region) 60 26 10 0 4 0 0 15
2020 National Capital Region 40 33 17 7 2 1 1 365
2020 Quebec (excluding National Capital Region) 66 12 18 4 0 0 0 20
2019 National Capital Region 39 36 18 5 2 1 1 365
2019 Quebec (excluding National Capital Region) 50 26 25 0 0 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 25 19 14 24 0 1 17 83 400
2024 Ontario (excluding National Capital Region) 37 25 0 15 23 0 0 37 63 10
2024 Quebec (excluding National Capital Region) 32 41 22 2 2 0 0 32 68 30
2022 National Capital Region 37 33 18 5 6 0 1 310
2022 Quebec (excluding National Capital Region) 67 23 10 0 0 0 0 15
2020 National Capital Region 30 39 20 7 3 1 1 365
2020 Quebec (excluding National Capital Region) 67 17 6 10 0 0 0 20
2019 National Capital Region 33 40 18 6 2 0 1 365
2019 Quebec (excluding National Capital Region) 44 38 0 12 0 0 6 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 25 16 15 21 0 0 24 76 400
2024 Ontario (excluding National Capital Region) 17 37 0 17 29 0 0 17 83 10
2024 Quebec (excluding National Capital Region) 33 23 34 6 5 0 0 33 67 30
2022 National Capital Region 45 29 14 6 4 0 1 310
2022 Quebec (excluding National Capital Region) 66 6 20 0 8 0 0 15
2020 National Capital Region 41 32 14 8 5 0 0 365
2020 Quebec (excluding National Capital Region) 49 29 12 0 10 0 0 20
2019 National Capital Region 39 34 14 8 4 0 1 365
2019 Quebec (excluding National Capital Region) 50 6 32 6 0 0 6 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 28 12 6 12 0 0 41 59 400
2024 Ontario (excluding National Capital Region) 43 20 7 16 15 0 0 43 57 10
2024 Quebec (excluding National Capital Region) 44 39 9 9 0 0 0 44 56 30
2022 National Capital Region 58 18 11 7 4 0 1 310
2022 Quebec (excluding National Capital Region) 76 8 10 0 5 0 0 15
2020 National Capital Region 53 25 8 7 5 0 1 365
2020 Quebec (excluding National Capital Region) 60 30 6 4 0 0 0 20
2019 National Capital Region 51 23 13 6 6 0 1 365
2019 Quebec (excluding National Capital Region) 56 38 0 0 0 0 6 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 24 14 6 6 0 0 51 49 400
2024 Ontario (excluding National Capital Region) 8 47 17 0 29 0 0 8 92 10
2024 Quebec (excluding National Capital Region) 48 28 12 3 9 0 0 48 52 30
2022 National Capital Region 49 24 17 4 5 0 0 310
2022 Quebec (excluding National Capital Region) 72 23 6 0 0 0 0 15
2020 National Capital Region 29 33 22 10 6 0 1 365
2020 Quebec (excluding National Capital Region) 49 22 13 6 10 0 0 20

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 31 14 8 7 1 1 39 61 400
2024 Ontario (excluding National Capital Region) 28 34 25 7 7 0 0 28 72 10
2024 Quebec (excluding National Capital Region) 50 27 15 0 9 0 0 50 50 30
2022 National Capital Region 45 26 17 5 4 0 2 310
2022 Quebec (excluding National Capital Region) 66 5 20 4 5 0 0 15
2020 National Capital Region 32 41 16 8 2 0 1 365
2020 Quebec (excluding National Capital Region) 56 22 13 6 4 0 0 20
2019 National Capital Region 44 33 13 6 3 0 1 365
2019 Quebec (excluding National Capital Region) 69 6 13 6 0 0 6 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 32 16 17 12 22 0 1 33 67 405
2024 Ontario (excluding National Capital Region) 69 7 0 0 24 0 0 69 31 10
2024 Quebec (excluding National Capital Region) 55 19 3 4 16 0 2 57 43 30
2022 National Capital Region 70 12 8 1 5 1 3 310
2022 Quebec (excluding National Capital Region) 80 10 6 4 0 0 0 15
2020 National Capital Region 54 27 11 4 2 0 2 365
2020 Quebec (excluding National Capital Region) 74 20 0 6 0 0 0 20
2019 National Capital Region 57 24 11 3 4 0 2 365
2019 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 26 16 7 6 0 1 44 56 400
2024 Ontario (excluding National Capital Region) 46 24 8 7 16 0 0 46 54 10
2024 Quebec (excluding National Capital Region) 46 30 13 6 0 0 4 48 52 30
2022 National Capital Region 61 23 10 3 3 0 1 310
2022 Quebec (excluding National Capital Region) 73 17 10 0 0 0 0 15
2020 National Capital Region 41 31 16 8 3 0 1 365
2020 Quebec (excluding National Capital Region) 59 25 12 0 4 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 69 14 3 2 3 2 8 76 24 400
2024 Ontario (excluding National Capital Region) 63 21 0 8 0 0 8 68 32 10
2024 Quebec (excluding National Capital Region) 78 12 0 0 3 0 7 84 16 30

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 62 13 7 4 6 2 6 67 33 400
2024 Ontario (excluding National Capital Region) 63 13 0 16 0 0 8 68 32 10
2024 Quebec (excluding National Capital Region) 60 12 12 0 9 0 7 64 36 30

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 69 10 6 4 4 2 6 74 26 400
2024 Ontario (excluding National Capital Region) 78 14 8 0 0 0 0 78 22 10
2024 Quebec (excluding National Capital Region) 81 3 6 3 0 0 7 87 13 30
2022 National Capital Region 76 8 4 1 3 1 7 310
2022 Quebec (excluding National Capital Region) 81 0 11 0 0 0 8 15
2020 National Capital Region 74 10 6 3 3 0 4 365
2020 Quebec (excluding National Capital Region) 84 11 6 0 0 0 0 20
2019 National Capital Region 71 11 7 3 4 1 2 370
2019 Quebec (excluding National Capital Region) 75 12 12 0 0 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 19 8 5 3 0 3 65 35 400
2024 Ontario (excluding National Capital Region) 71 7 23 0 0 0 0 71 29 10
2024 Quebec (excluding National Capital Region) 71 22 2 0 0 0 4 74 26 30
2022 National Capital Region 65 22 7 2 1 0 4 310
2022 Quebec (excluding National Capital Region) 71 15 6 0 0 0 8 15
2020 National Capital Region 65 20 8 3 1 0 2 365
2020 Quebec (excluding National Capital Region) 84 12 4 0 0 0 0 20
2019 National Capital Region 57 27 9 5 1 0 1 365
2019 Quebec (excluding National Capital Region) 63 25 6 6 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 17 9 5 12 0 2 57 43 400
2024 Ontario (excluding National Capital Region) 69 7 8 16 0 0 0 69 31 10
2024 Quebec (excluding National Capital Region) 72 16 5 0 3 0 4 75 25 30
2022 National Capital Region 71 14 8 2 2 0 3 310
2022 Quebec (excluding National Capital Region) 77 8 10 0 5 0 0 15
2020 National Capital Region 67 15 7 4 4 1 2 365
2020 Quebec (excluding National Capital Region) 89 6 0 4 0 0 0 20
2019 National Capital Region 62 19 8 5 4 0 1 360
2019 Quebec (excluding National Capital Region) 56 19 12 13 0 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 10 4 1 1 0 17 80 20 400
2024 Ontario (excluding National Capital Region) 69 7 8 0 0 0 16 83 17 10
2024 Quebec (excluding National Capital Region) 83 10 0 0 0 0 6 89 11 30
2022 National Capital Region 62 11 4 2 0 0 21 310
2022 Quebec (excluding National Capital Region) 81 6 6 0 0 0 8 15
2020 National Capital Region 61 14 4 2 1 1 18 365
2020 Quebec (excluding National Capital Region) 78 5 0 6 0 0 11 20
2019 National Capital Region 55 17 6 2 1 1 19 365
2019 Quebec (excluding National Capital Region) 56 6 0 6 0 0 32 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 69 16 5 2 2 0 7 74 26 400
2024 Ontario (excluding National Capital Region) 71 22 7 0 0 0 0 71 29 10
2024 Quebec (excluding National Capital Region) 77 12 7 0 0 0 4 80 20 30
2022 National Capital Region 74 13 6 0 0 0 7 310
2022 Quebec (excluding National Capital Region) 79 7 6 0 0 0 8 15
2020 National Capital Region 72 16 4 0 1 0 6 365
2020 Quebec (excluding National Capital Region) 90 0 10 0 0 0 0 20
2019 National Capital Region 72 17 5 1 1 0 4 365
2019 Quebec (excluding National Capital Region) 88 6 6 0 0 0 0 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 71 14 5 2 4 0 4 74 26 400
2024 Ontario (excluding National Capital Region) 59 14 8 0 20 0 0 59 41 10
2024 Quebec (excluding National Capital Region) 72 10 8 3 3 0 4 75 25 30
2022 National Capital Region 78 10 4 0 2 0 5 310
2022 Quebec (excluding National Capital Region) 60 12 6 14 8 0 0 15
2020 National Capital Region 81 10 3 2 1 1 2 365
2020 Quebec (excluding National Capital Region) 90 6 4 0 0 0 0 20
2019 National Capital Region 82 7 3 2 3 0 4 365
2019 Quebec (excluding National Capital Region) 63 25 6 0 6 0 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 23 12 5 4 0 4 54 46 400
2024 Ontario (excluding National Capital Region) 69 23 0 0 8 0 0 69 31 10
2024 Quebec (excluding National Capital Region) 45 29 19 0 3 0 4 47 53 30
2022 National Capital Region 52 27 12 3 2 0 3 310
2022 Quebec (excluding National Capital Region) 80 0 20 0 0 0 0 15
2020 National Capital Region 43 35 13 4 2 1 2 365
2020 Quebec (excluding National Capital Region) 69 21 0 0 10 0 0 20
2019 National Capital Region 52 25 17 2 2 0 2 365
2019 Quebec (excluding National Capital Region) 50 31 12 0 6 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 28 37 18 11 0 0 35 28 405
2024 Ontario (excluding National Capital Region) 16 39 38 8 0 0 0 55 8 10
2024 Quebec (excluding National Capital Region) 23 18 50 8 0 0 0 41 8 30
2022 National Capital Region 13 32 40 11 3 0 0 45 14 315
2022 Quebec (excluding National Capital Region) 33 19 36 12 0 0 0 52 12 15
2020 National Capital Region 13 35 39 10 3 0 0 49 13 365
2020 Quebec (excluding National Capital Region) 11 69 10 10 0 0 0 80 10 20
2019 National Capital Region 20 37 33 9 2 0 0 57 10 370
2019 Quebec (excluding National Capital Region) 31 38 31 0 0 0 0 69 0 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 24 34 20 9 0 0 29 37 405
2024 Ontario (excluding National Capital Region) 8 16 23 29 24 0 0 53 23 10
2024 Quebec (excluding National Capital Region) 3 21 31 12 33 0 0 45 23 30
2022 National Capital Region 4 17 39 29 12 0 0 40 21 315
2022 Quebec (excluding National Capital Region) 0 11 36 17 36 0 0 53 11 15
2020 National Capital Region 5 18 40 27 10 0 0 36 24 365
2020 Quebec (excluding National Capital Region) 12 10 23 39 16 0 0 56 22 20
2019 National Capital Region 5 13 38 27 15 0 0 43 18 365
2019 Quebec (excluding National Capital Region) 6 0 31 38 25 0 0 63 6 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 43 15 5 7 4 0 73 12 405
2024 Ontario (excluding National Capital Region) 34 49 9 0 0 0 8 91 0 10
2024 Quebec (excluding National Capital Region) 48 27 12 3 3 3 4 81 6 30
2022 National Capital Region 42 38 12 4 1 2 1 82 6 315
2022 Quebec (excluding National Capital Region) 67 11 14 0 0 8 0 85 0 15
2020 National Capital Region 49 37 9 2 1 2 0 87 4 365
2020 Quebec (excluding National Capital Region) 65 30 4 0 0 0 0 96 0 20
2019 National Capital Region 36 42 14 3 3 2 1 80 6 370
2019 Quebec (excluding National Capital Region) 31 44 19 6 0 0 0 75 6 15

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 11 26 35 19 8 405
2024 Ontario (excluding National Capital Region) 24 36 25 0 15 10
2024 Quebec (excluding National Capital Region) 15 20 37 27 0 30
2022 National Capital Region 16 29 39 14 2 310
2022 Quebec (excluding National Capital Region) 31 31 26 12 0 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 61 24 7 2 4 2 1 87 6 405
2024 Ontario (excluding National Capital Region) 74 0 8 7 0 11 0 83 7 10
2024 Quebec (excluding National Capital Region) 58 26 10 3 0 0 3 86 3 30
2022 National Capital Region 67 21 7 2 1 1 2 90 3 315
2022 Quebec (excluding National Capital Region) 81 11 0 0 0 8 0 100 0 15
2020 National Capital Region 57 26 8 4 3 2 1 85 7 365
2020 Quebec (excluding National Capital Region) 66 25 10 0 0 0 0 90 0 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 24 6 6 8 1 0 80 14 405
2024 Ontario (excluding National Capital Region) 65 8 20 7 0 0 0 74 7 10
2024 Quebec (excluding National Capital Region) 50 25 3 14 5 3 0 77 20 30
2022 National Capital Region 57 23 7 8 3 1 1 82 12 310
2022 Quebec (excluding National Capital Region) 75 11 7 8 0 0 0 85 8 15
2020 National Capital Region 46 26 11 9 6 1 0 74 16 365
2020 Quebec (excluding National Capital Region) 66 30 0 4 0 0 0 96 4 20

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 24 5 2 6 0 0 87 8 405
2024 Ontario (excluding National Capital Region) 85 7 8 0 0 0 0 92 0 10
2024 Quebec (excluding National Capital Region) 55 29 6 7 3 0 0 84 10 30
2022 National Capital Region 67 21 5 4 2 1 1 90 6 310
2022 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 15
2020 National Capital Region 58 24 8 7 3 0 0 82 10 365
2020 Quebec (excluding National Capital Region) 71 25 0 4 0 0 0 96 4 20

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 32 18 13 17 2 0 51 31 405
2024 Ontario (excluding National Capital Region) 23 29 15 7 16 10 0 58 25 10
2024 Quebec (excluding National Capital Region) 35 35 14 6 9 0 0 70 16 30
2022 National Capital Region 40 41 10 4 4 1 0 82 8 310
2022 Quebec (excluding National Capital Region) 72 15 0 5 0 8 0 94 6 15
2020 National Capital Region 41 35 13 6 3 1 0 77 10 365
2020 Quebec (excluding National Capital Region) 65 18 16 0 0 0 0 84 0 20
2019 National Capital Region 36 39 14 7 3 1 0 76 10 370
2019 Quebec (excluding National Capital Region) 31 57 13 0 0 0 0 87 0 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 46 10 12 5 1 0 73 17 145
2022 National Capital Region 29 42 14 12 1 2 0 72 13 110
2020 National Capital Region 29 46 15 9 2 0 0 74 10 130
2019 National Capital Region 23 45 17 12 0 2 2 71 12 135
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 405
2024 Ontario (excluding National Capital Region) 8 92 10
2024 Quebec (excluding National Capital Region) 13 87 30
2022 National Capital Region 9 91 315
2022 Quebec (excluding National Capital Region) 5 95 15
2020 National Capital Region 9 91 365
2020 Quebec (excluding National Capital Region) 16 84 20
2019 National Capital Region 15 85 370
2019 Quebec (excluding National Capital Region) 12 88 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 76 24 70
2022 National Capital Region 74 26 25

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 74 26 70
2022 National Capital Region 80 20 25
2019 National Capital Region 76 24 55

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 39 9 4 6 0 2 80 10 50
2022 National Capital Region 38 54 5 0 3 0 0 92 3 20
2019 National Capital Region 60 25 5 8 0 2 0 87 8 40

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 31 8 7 2 2 3 82 10 405
2024 Ontario (excluding National Capital Region) 70 15 0 7 0 0 8 93 7 10
2024 Quebec (excluding National Capital Region) 36 46 6 0 0 6 6 93 0 30
2022 National Capital Region 57 28 5 1 1 2 6 92 2 310
2022 Quebec (excluding National Capital Region) 63 5 6 8 0 18 0 83 10 15
2020 National Capital Region 55 27 9 3 2 2 2 86 5 365
2020 Quebec (excluding National Capital Region) 60 25 10 0 0 0 5 89 0 20
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 25 64 405
2024 Ontario (excluding National Capital Region) 17 42 10
2024 Quebec (excluding National Capital Region) 8 81 30
2022 National Capital Region 16 74 315
2022 Quebec (excluding National Capital Region) 11 66 15
2020 National Capital Region 28 60 365
2020 Quebec (excluding National Capital Region) 26 74 20

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 100
2022 National Capital Region 48 52 50

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 26 9 21 27 2 5 39 51 100
2022 National Capital Region 14 38 18 0 20 0 10 57 22 50

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 5 18 8 23 44 2 1 24 68 100
2022 National Capital Region 9 17 15 15 40 0 3 27 57 50

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 17 12 5 4 1 17 53 47 405
2024 Ontario (excluding National Capital Region) 52 9 8 0 0 14 16 75 25 10
2024 Quebec (excluding National Capital Region) 36 9 6 2 3 3 40 64 36 30
2022 National Capital Region 48 18 7 4 4 1 18 315
2022 Quebec (excluding National Capital Region) 60 10 11 0 0 0 18 15
2020 National Capital Region 49 18 11 8 6 0 8 365
2020 Quebec (excluding National Capital Region) 50 35 4 0 0 4 6 20
2019 National Capital Region 41 18 14 10 8 1 7 365
2019 Quebec (excluding National Capital Region) 59 21 13 0 0 0 7 15
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