2024 Public Service Employee Survey Results for Canadian Grain Commission by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 42 2 11 4 0 0 83 15 45
2024 Non-shift worker 39 44 6 5 6 0 0 83 11 275
2022 Shift worker 28 61 8 3 0 0 0 89 3 40
2022 Non-shift worker 50 36 4 6 4 0 0 86 10 290
2020 Shift worker 41 49 3 6 0 0 0 91 6 65
2020 Non-shift worker 27 45 6 19 3 0 0 73 21 295

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 87 2 5 6 0 0 0 89 6 45
2024 Non-shift worker 75 9 4 4 3 0 5 89 7 275

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 10 5 0 4 0 0 91 4 45
2024 Non-shift worker 73 11 5 4 3 0 4 88 7 275

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 35 12 13 2 0 0 73 15 45
2024 Non-shift worker 28 38 9 14 10 0 1 67 24 275
2022 Shift worker 27 49 11 13 0 0 0 77 13 40
2022 Non-shift worker 48 33 6 8 4 0 0 81 13 290
2020 Shift worker 42 41 11 3 2 0 2 84 5 65
2020 Non-shift worker 34 42 10 11 3 0 0 76 14 295
2019 Shift worker 30 54 7 8 2 0 0 83 10 60
2019 Non-shift worker 42 34 7 12 5 0 0 77 16 305

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 33 6 5 2 0 0 86 8 45
2024 Non-shift worker 39 41 9 8 3 0 0 80 11 275
2022 Shift worker 37 32 14 17 0 0 0 69 17 40
2022 Non-shift worker 43 40 8 6 2 0 0 83 8 290
2020 Shift worker 49 38 8 2 3 0 0 88 5 65
2020 Non-shift worker 41 42 9 6 1 0 1 84 7 290
2019 Shift worker 43 48 5 2 3 0 0 90 5 60
2019 Non-shift worker 36 46 5 11 2 0 0 82 13 305

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 29 2 7 2 2 0 89 9 45
2024 Non-shift worker 51 33 8 5 3 0 0 84 8 270
2022 Shift worker 40 52 5 3 0 0 0 91 3 40
2022 Non-shift worker 58 32 5 5 1 0 0 90 6 290
2020 Shift worker 41 40 8 10 2 0 0 81 11 65
2020 Non-shift worker 48 38 4 8 2 0 0 86 10 295
2019 Shift worker 50 38 5 3 2 2 0 90 5 60
2019 Non-shift worker 51 37 6 5 1 0 0 88 6 305

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 22 26 15 9 0 0 50 24 45
2024 Non-shift worker 45 31 11 5 7 0 0 76 13 275
2022 Shift worker 24 22 10 28 17 0 0 46 45 40
2022 Non-shift worker 47 32 10 6 4 0 0 79 10 290
2020 Shift worker 27 39 20 8 3 2 0 68 11 65
2020 Non-shift worker 48 28 11 9 3 0 0 77 12 295
2019 Shift worker 28 39 12 15 7 0 0 67 21 60
2019 Non-shift worker 42 33 14 7 3 0 0 76 10 305

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 24 21 4 0 0 0 75 4 45
2024 Non-shift worker 38 41 10 5 5 0 0 80 10 275
2022 Shift worker 16 50 21 14 0 0 0 65 14 35
2022 Non-shift worker 37 42 11 7 3 0 0 79 10 290
2020 Shift worker 48 42 3 3 3 0 0 90 6 65
2020 Non-shift worker 43 42 8 5 2 0 0 85 7 295
2019 Shift worker 38 46 12 5 0 0 0 83 5 60
2019 Non-shift worker 37 43 11 5 4 0 0 80 9 305

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 32 20 15 2 0 2 62 18 45
2024 Non-shift worker 37 33 12 12 5 0 0 71 17 275
2022 Shift worker 11 38 29 11 11 0 0 49 22 40
2022 Non-shift worker 34 33 15 10 8 0 0 67 18 290
2020 Shift worker 28 41 21 8 2 0 0 70 10 65
2020 Non-shift worker 36 37 14 8 5 0 0 73 13 295
2019 Shift worker 23 39 20 15 3 0 0 62 18 60
2019 Non-shift worker 30 35 16 12 5 1 0 67 17 305

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 32 10 2 0 0 0 88 2 45
2024 Non-shift worker 43 39 6 8 3 0 0 83 11 275
2022 Shift worker 34 46 11 6 3 0 0 80 9 40
2022 Non-shift worker 40 41 11 5 3 0 0 82 8 290
2020 Shift worker 49 43 8 0 0 0 0 92 0 65
2020 Non-shift worker 39 41 9 9 1 0 0 80 10 295
2019 Shift worker 53 36 3 6 2 0 0 89 8 60
2019 Non-shift worker 34 43 9 12 3 0 0 77 14 300

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 29 7 0 0 0 0 93 0 40
2024 Non-shift worker 57 32 5 2 2 0 0 90 5 275
2022 Shift worker 46 40 12 3 0 0 0 85 3 40
2022 Non-shift worker 56 31 7 4 2 1 0 88 6 290
2020 Shift worker 58 34 4 3 0 0 0 92 3 65
2020 Non-shift worker 57 33 5 4 1 0 0 90 4 290
2019 Shift worker 52 46 2 0 0 0 0 98 0 60
2019 Non-shift worker 51 37 7 3 2 0 0 88 4 300

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 28 25 7 2 0 0 67 9 45
2024 Non-shift worker 39 35 12 9 5 0 0 74 15 275
2022 Shift worker 22 36 14 20 8 0 0 58 28 40
2022 Non-shift worker 38 36 10 8 8 0 0 74 16 290
2020 Shift worker 40 42 11 5 2 0 0 82 6 65
2020 Non-shift worker 38 38 12 6 5 0 0 76 11 295
2019 Shift worker 38 37 13 8 3 0 0 75 12 60
2019 Non-shift worker 34 39 12 8 6 0 0 74 14 300

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 28 13 0 0 0 0 87 0 45
2024 Non-shift worker 59 28 7 3 3 0 0 88 5 275
2022 Shift worker 47 36 17 0 0 0 0 83 0 40
2022 Non-shift worker 57 32 7 2 2 0 0 89 4 290
2020 Shift worker 57 36 5 2 0 0 0 94 2 65
2020 Non-shift worker 57 34 7 2 0 0 0 91 2 290
2019 Shift worker 64 30 5 2 0 0 0 93 2 60
2019 Non-shift worker 55 33 9 2 1 0 0 88 3 300

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 24 13 13 11 0 1 62 24 45
2024 Non-shift worker 43 34 12 5 6 0 0 78 10 275
2022 Shift worker 22 41 15 5 17 0 0 63 22 40
2022 Non-shift worker 41 38 8 6 7 0 0 79 13 290
2020 Shift worker 35 34 16 11 3 0 0 70 15 65
2020 Non-shift worker 40 39 9 8 3 0 0 80 11 295
2019 Shift worker 34 44 11 7 3 0 0 79 10 60
2019 Non-shift worker 35 38 12 10 5 0 0 72 16 305

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 27 22 9 6 0 4 62 16 45
2024 Non-shift worker 47 31 11 6 4 0 0 78 10 275
2022 Shift worker 18 27 27 12 17 0 0 45 28 40
2022 Non-shift worker 43 33 13 4 6 0 0 76 11 290
2020 Shift worker 30 39 11 14 5 0 0 70 19 65
2020 Non-shift worker 44 35 12 6 3 0 0 78 9 295
2019 Shift worker 33 34 21 5 7 0 0 67 12 60
2019 Non-shift worker 40 32 14 8 6 0 0 72 14 305

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 38 15 11 0 2 0 73 11 45
2024 Non-shift worker 43 36 9 6 4 0 0 80 11 275
2022 Shift worker 30 45 17 8 0 0 0 75 8 40
2022 Non-shift worker 42 34 13 4 6 1 0 77 10 290
2020 Shift worker 42 46 9 2 2 0 0 88 3 65
2020 Non-shift worker 39 40 10 9 1 0 0 79 10 290
2019 Shift worker 38 49 10 3 0 0 0 87 3 60
2019 Non-shift worker 36 37 16 8 2 0 0 74 10 300

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 20 21 0 0 0 0 79 0 45
2024 Non-shift worker 45 34 11 5 3 2 0 81 9 275
2022 Shift worker 41 34 17 5 3 0 0 75 8 40
2022 Non-shift worker 45 38 9 5 3 1 0 84 7 290
2020 Shift worker 58 32 6 2 2 0 0 90 3 65
2020 Non-shift worker 47 40 8 3 2 0 0 87 5 295
2019 Shift worker 54 36 7 3 0 0 0 90 3 60
2019 Non-shift worker 41 39 12 5 2 0 0 80 8 305

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 21 7 2 0 0 5 91 2 45
2024 Non-shift worker 43 34 14 4 3 1 1 79 7 275
2022 Shift worker 51 37 12 0 0 0 0 88 0 40
2022 Non-shift worker 39 36 17 5 2 0 1 75 7 290
2020 Shift worker 70 19 8 2 2 0 0 89 3 65
2020 Non-shift worker 32 36 20 9 3 0 0 68 12 290
2019 Shift worker 67 24 7 0 2 0 0 91 2 55
2019 Non-shift worker 35 33 19 8 3 0 2 69 11 305

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 7 24 35 21 2 9 63 10 45
2024 Non-shift worker 7 16 42 21 10 1 3 33 24 275
2022 Shift worker 12 12 30 31 12 0 2 45 24 40
2022 Non-shift worker 9 19 36 22 12 0 1 34 29 290
2020 Shift worker 3 14 22 41 18 0 2 60 18 65
2020 Non-shift worker 5 24 39 23 9 0 0 32 29 295
2019 Shift worker 7 15 29 32 18 0 0 50 22 60
2019 Non-shift worker 7 20 42 23 7 1 1 30 27 305

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 8 24 22 25 7 15 60 10 45
2024 Non-shift worker 10 20 33 20 11 2 4 32 32 275
2022 Shift worker 6 11 16 39 15 4 8 62 20 40
2022 Non-shift worker 11 23 30 18 13 2 4 32 35 290
2020 Shift worker 5 16 17 36 17 2 7 58 23 65
2020 Non-shift worker 11 17 35 23 12 1 2 36 28 295
2019 Shift worker 5 12 25 25 27 3 3 55 18 60
2019 Non-shift worker 17 19 29 22 11 1 1 34 37 305

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 2 13 39 30 0 15 82 3 45
2024 Non-shift worker 2 6 31 31 24 1 5 59 8 275
2022 Shift worker 0 3 22 35 31 0 8 73 4 40
2022 Non-shift worker 1 8 31 35 21 1 3 58 9 290
2020 Shift worker 2 2 11 45 36 2 3 85 3 65
2020 Non-shift worker 3 8 27 39 21 1 1 61 11 290
2019 Shift worker 2 0 8 40 42 0 8 89 2 60
2019 Non-shift worker 3 8 31 35 21 1 1 57 11 300

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 7 24 29 24 0 13 62 11 45
2024 Non-shift worker 9 18 35 19 12 3 5 34 29 275
2022 Shift worker 3 20 35 29 11 0 2 40 24 40
2022 Non-shift worker 7 22 32 16 20 2 2 37 30 290
2020 Shift worker 3 9 27 40 14 3 3 58 13 65
2020 Non-shift worker 9 21 28 25 14 0 1 40 31 295
2019 Shift worker 2 12 25 36 20 2 3 59 14 60
2019 Non-shift worker 12 20 28 21 15 2 1 38 33 305

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 7 29 19 28 2 10 54 13 45
2024 Non-shift worker 4 8 26 26 23 4 9 56 14 275
2022 Shift worker 10 17 37 18 9 6 3 29 30 40
2022 Non-shift worker 6 16 26 22 20 3 8 46 25 290
2020 Shift worker 0 6 21 41 22 7 3 70 7 65
2020 Non-shift worker 3 11 24 27 31 3 2 60 14 290
2019 Shift worker 2 3 7 38 35 10 5 86 6 60
2019 Non-shift worker 4 12 26 24 28 3 2 55 18 305

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 12 22 24 23 2 15 57 17 45
2024 Non-shift worker 9 15 33 20 15 2 6 38 25 275
2022 Shift worker 3 12 30 31 22 2 0 54 15 40
2022 Non-shift worker 7 22 27 23 15 2 3 40 31 290
2020 Shift worker 2 10 26 32 20 5 5 58 13 65
2020 Non-shift worker 7 14 33 27 17 1 0 45 22 295
2019 Shift worker 3 13 24 25 30 2 3 58 18 60
2019 Non-shift worker 11 20 28 20 15 3 3 38 33 305

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 18 33 22 14 0 11 41 23 45
2024 Non-shift worker 8 16 31 25 15 0 5 42 25 275
2022 Shift worker 0 23 42 25 7 0 3 33 23 40
2022 Non-shift worker 5 17 30 29 17 0 1 47 23 290
2020 Shift worker 7 18 44 20 10 0 2 31 25 65
2020 Non-shift worker 3 13 40 28 15 0 1 44 16 295
2019 Shift worker 5 22 22 23 25 0 3 50 28 60
2019 Non-shift worker 7 12 30 35 15 0 1 51 19 305
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 34 13 12 13 4 5 59 27 45
2024 Non-shift worker 27 29 20 8 7 2 6 61 17 275
2022 Shift worker 6 30 22 22 11 9 0 39 36 40
2022 Non-shift worker 30 33 14 10 6 4 3 67 18 290
2020 Shift worker 23 30 23 10 5 9 0 58 16 65
2020 Non-shift worker 27 36 16 11 4 4 3 67 16 295
2019 Shift worker 21 34 15 15 8 5 2 60 24 60
2019 Non-shift worker 30 32 17 10 6 2 3 65 17 305

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 39 11 6 8 0 0 75 14 45
2024 Non-shift worker 52 29 7 4 5 1 1 83 10 275
2022 Shift worker 32 22 18 11 14 3 0 56 26 40
2022 Non-shift worker 55 24 11 3 6 0 0 79 9 290
2020 Shift worker 38 35 8 14 5 0 0 73 19 65
2020 Non-shift worker 49 30 6 11 4 0 0 79 15 290
2019 Shift worker 40 33 7 13 7 0 2 73 20 60
2019 Non-shift worker 45 30 10 11 4 0 0 75 15 305

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 40 15 4 2 0 0 78 7 45
2024 Non-shift worker 54 31 6 4 4 0 0 86 8 275
2022 Shift worker 28 42 8 14 9 0 0 70 22 40
2022 Non-shift worker 60 28 6 3 3 0 0 88 6 290
2020 Shift worker 41 38 12 5 3 0 0 80 8 65
2020 Non-shift worker 61 24 7 6 2 0 0 85 8 295
2019 Shift worker 35 38 7 13 5 0 2 75 18 60
2019 Non-shift worker 50 30 7 8 3 0 0 81 12 305

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 39 13 4 2 5 0 80 7 45
2024 Non-shift worker 51 33 8 5 2 1 1 85 7 275
2022 Shift worker 19 43 21 3 11 3 0 64 15 40
2022 Non-shift worker 50 30 12 3 4 1 0 81 7 290
2020 Shift worker 37 36 14 10 3 0 0 73 13 65
2020 Non-shift worker 46 36 11 6 1 1 0 83 6 290
2019 Shift worker 35 42 11 5 5 0 2 78 10 60
2019 Non-shift worker 44 37 10 4 3 1 0 82 8 305

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 22 10 12 4 4 9 70 19 45
2024 Non-shift worker 46 29 9 2 4 6 3 82 7 275
2022 Shift worker 22 39 14 10 11 4 0 63 22 40
2022 Non-shift worker 46 29 9 5 3 4 4 82 9 290

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 24 14 10 4 7 9 67 17 45
2024 Non-shift worker 42 29 11 3 3 9 3 81 7 275
2022 Shift worker 18 39 16 16 8 4 0 59 24 40
2022 Non-shift worker 41 29 12 6 3 4 4 77 10 290
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 20 19 7 0 7 17 66 9 45
2024 Non-shift worker 55 23 14 2 1 1 3 81 4 275
2022 Shift worker 24 27 22 3 5 7 11 62 11 40
2022 Non-shift worker 51 25 11 4 4 0 4 80 9 290
2020 Shift worker 29 30 20 6 2 2 11 68 9 65
2020 Non-shift worker 50 27 14 5 1 1 3 80 6 295
2019 Shift worker 25 26 23 5 0 3 18 64 6 60
2019 Non-shift worker 50 25 15 5 3 2 2 77 8 305

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 27 16 9 7 0 4 68 16 45
2024 Non-shift worker 51 29 10 5 4 1 1 81 8 275
2022 Shift worker 30 20 32 11 5 0 3 51 16 40
2022 Non-shift worker 52 26 9 6 6 0 1 79 12 290
2020 Shift worker 40 42 12 6 0 0 0 81 6 65
2020 Non-shift worker 48 28 13 7 2 1 0 78 10 295
2019 Shift worker 30 47 15 5 2 0 2 78 7 60
2019 Non-shift worker 44 30 12 10 4 1 1 75 14 305

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 28 13 2 9 2 4 75 12 45
2024 Non-shift worker 57 23 10 3 4 2 1 82 8 275
2022 Shift worker 35 29 18 7 8 0 3 66 16 40
2022 Non-shift worker 54 21 13 3 5 3 1 79 8 290
2020 Shift worker 36 43 17 3 0 0 2 80 3 65
2020 Non-shift worker 51 25 12 8 3 2 1 77 11 295

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 23 20 4 4 0 2 70 9 45
2024 Non-shift worker 57 28 6 5 3 0 1 86 9 275
2022 Shift worker 33 28 21 10 5 0 3 63 16 40
2022 Non-shift worker 54 25 8 5 5 1 1 81 11 290
2020 Shift worker 41 40 12 6 0 0 0 81 6 65
2020 Non-shift worker 53 24 12 7 2 0 1 78 10 295
2019 Shift worker 40 38 13 3 3 0 2 79 7 60
2019 Non-shift worker 46 29 10 9 5 1 0 76 14 305

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 14 13 7 11 0 21 61 23 45
2024 Non-shift worker 62 21 3 4 4 2 3 88 9 275
2022 Shift worker 22 24 7 8 14 2 23 61 30 40
2022 Non-shift worker 61 21 6 2 5 1 4 86 7 290

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 13 9 7 0 2 70 16 45
2024 Non-shift worker 59 26 7 4 3 1 0 86 7 275
2022 Shift worker 41 27 19 11 3 0 0 68 13 40
2022 Non-shift worker 59 21 9 6 4 1 1 81 10 290
2020 Shift worker 46 30 19 2 0 0 3 79 2 65
2020 Non-shift worker 58 22 8 9 3 0 0 80 12 295
2019 Shift worker 41 39 13 5 0 0 2 82 5 60
2019 Non-shift worker 48 27 12 7 4 1 0 76 11 305

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 9 9 2 0 2 2 88 2 45
2024 Non-shift worker 83 7 2 1 1 0 6 96 2 275
2022 Shift worker 80 10 10 0 0 0 0 90 0 40
2022 Non-shift worker 82 5 3 1 1 1 6 94 3 290
2019 Shift worker 78 7 5 2 0 0 8 93 2 60
2019 Non-shift worker 77 11 5 1 2 0 4 92 3 300
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 26 21 5 4 4 0 68 10 45
2024 Non-shift worker 41 32 11 4 7 5 0 77 12 275
2022 Shift worker 23 24 23 12 9 9 0 52 23 40
2022 Non-shift worker 42 28 11 7 5 7 0 75 13 290
2020 Shift worker 31 36 19 8 2 4 0 70 10 65
2020 Non-shift worker 42 30 16 5 2 4 0 75 8 295
2019 Shift worker 39 25 21 3 8 2 2 66 12 60
2019 Non-shift worker 37 27 17 7 6 6 0 68 14 305

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 18 16 11 9 4 0 63 21 45
2024 Non-shift worker 35 35 12 8 8 2 0 72 16 275
2022 Shift worker 21 25 17 18 17 2 0 47 35 40
2022 Non-shift worker 35 33 15 8 6 3 0 69 15 290
2020 Shift worker 25 41 24 8 2 1 0 66 10 65
2020 Non-shift worker 38 32 16 8 4 2 0 72 12 295
2019 Shift worker 34 24 18 12 10 0 2 60 22 60
2019 Non-shift worker 28 26 22 13 7 4 0 56 21 305

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 22 14 10 14 4 0 60 25 45
2024 Non-shift worker 22 37 15 11 9 4 0 63 21 275
2022 Shift worker 14 22 15 23 24 2 0 37 48 40
2022 Non-shift worker 25 34 17 11 10 4 0 61 22 290
2020 Shift worker 16 38 20 18 5 3 0 56 23 65
2020 Non-shift worker 25 35 19 14 5 2 0 62 19 295
2019 Shift worker 25 28 20 10 12 3 2 56 23 60
2019 Non-shift worker 18 27 22 12 13 6 0 49 27 305

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 27 15 8 2 4 0 74 11 45
2024 Non-shift worker 23 38 17 13 6 3 0 63 20 275
2022 Shift worker 21 31 11 18 17 2 0 54 36 40
2022 Non-shift worker 26 31 15 15 11 3 0 59 26 290
2020 Shift worker 18 41 22 14 5 0 0 59 19 65
2020 Non-shift worker 26 41 13 15 4 1 0 67 20 295
2019 Shift worker 31 21 25 13 8 0 2 53 22 60
2019 Non-shift worker 17 31 20 14 13 4 0 50 29 305

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 7 14 5 2 17 19 68 10 45
2024 Non-shift worker 26 25 19 5 5 12 8 64 13 275
2022 Shift worker 30 11 15 3 11 27 3 59 20 40
2022 Non-shift worker 29 24 15 5 6 18 3 67 14 290
2020 Shift worker 22 15 9 6 14 19 14 56 30 65
2020 Non-shift worker 36 27 14 4 4 8 6 74 9 295
2019 Shift worker 33 10 7 8 15 21 7 59 32 60
2019 Non-shift worker 31 27 18 5 3 12 4 69 9 305
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 42 9 5 0 2 0 85 6 45
2024 Non-shift worker 34 45 10 6 2 2 1 82 8 275
2022 Shift worker 25 51 12 8 0 2 2 80 8 40
2022 Non-shift worker 30 49 13 7 1 0 0 79 8 290
2020 Shift worker 38 40 12 6 2 2 0 79 8 65
2020 Non-shift worker 32 46 15 4 2 1 0 78 7 295
2019 Shift worker 33 34 20 10 3 0 0 67 13 60
2019 Non-shift worker 24 49 14 9 2 2 0 75 11 305

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 24 12 21 2 6 0 62 25 45
2024 Non-shift worker 19 40 19 15 5 1 0 60 21 275
2022 Shift worker 9 30 19 26 14 2 0 40 41 40
2022 Non-shift worker 18 40 18 17 5 3 0 59 22 290
2020 Shift worker 22 35 24 16 2 2 0 57 18 65
2020 Non-shift worker 24 44 18 10 3 0 0 69 13 295
2019 Shift worker 22 30 22 12 12 0 2 53 24 60
2019 Non-shift worker 13 38 23 18 6 2 0 52 24 305

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 39 16 8 0 2 0 76 8 45
2024 Non-shift worker 46 31 8 7 4 2 2 81 11 275
2022 Shift worker 30 34 9 6 14 7 0 68 21 40
2022 Non-shift worker 34 40 10 9 4 3 0 77 13 290
2020 Shift worker 36 42 11 3 5 2 2 81 8 65
2020 Non-shift worker 41 37 11 7 1 1 1 80 8 295
2019 Shift worker 38 36 12 12 3 0 0 74 15 60
2019 Non-shift worker 38 42 11 4 3 2 0 82 7 305

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 30 19 5 4 0 0 72 9 45
2024 Non-shift worker 46 33 10 6 3 1 0 81 8 275
2022 Shift worker 24 39 18 8 9 2 0 65 17 40
2022 Non-shift worker 32 43 12 8 2 2 1 77 11 290
2020 Shift worker 34 42 13 5 3 3 0 79 8 65
2020 Non-shift worker 43 33 19 3 1 0 0 77 5 295
2019 Shift worker 43 30 18 3 5 0 0 73 8 60
2019 Non-shift worker 37 42 13 6 1 1 1 80 7 305

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 24 10 14 8 4 0 67 23 45
2024 Non-shift worker 33 24 17 11 8 6 2 61 21 275
2022 Shift worker 24 34 10 6 22 4 0 60 29 40
2022 Non-shift worker 27 26 17 11 8 9 2 59 21 290
2020 Shift worker 31 32 11 13 7 5 2 68 21 65
2020 Non-shift worker 29 25 17 10 9 9 1 60 21 295
2019 Shift worker 23 41 12 13 10 2 0 65 23 60
2019 Non-shift worker 23 27 21 12 8 7 2 55 23 305

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 20 26 2 10 2 0 61 12 45
2024 Non-shift worker 29 34 17 9 9 1 1 64 18 275
2022 Shift worker 16 30 23 23 5 2 0 47 29 40
2022 Non-shift worker 27 34 15 13 9 2 1 63 22 290
2020 Shift worker 23 44 21 6 3 3 0 69 10 65
2020 Non-shift worker 27 33 19 14 5 1 0 62 19 295
2019 Shift worker 28 37 18 13 2 2 0 66 15 60
2019 Non-shift worker 21 34 18 15 10 2 0 56 25 305

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 31 15 6 5 0 0 43 57 45
2024 Non-shift worker 45 20 15 4 4 2 9 51 49 275
2022 Shift worker 37 32 12 10 5 0 3 40
2022 Non-shift worker 48 26 13 3 4 2 4 290
2020 Shift worker 43 24 16 6 6 3 2 65
2020 Non-shift worker 49 27 12 6 3 1 3 295
2019 Shift worker 33 36 20 5 3 2 2 60
2019 Non-shift worker 49 29 11 5 3 1 3 305

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 4 5 0 0 11 18 88 12 45
2024 Non-shift worker 47 12 6 3 7 3 22 63 37 275

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 15 9 0 2 13 4 68 32 45
2024 Non-shift worker 67 9 4 2 3 6 10 79 21 275
2022 Shift worker 66 13 0 8 9 4 0 40
2022 Non-shift worker 75 8 5 1 2 3 6 290
2020 Shift worker 72 16 3 0 5 3 2 65
2020 Non-shift worker 78 11 5 1 1 2 3 295
2019 Shift worker 74 18 2 2 2 2 2 60
2019 Non-shift worker 74 11 6 1 1 5 3 300

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 15 4 0 0 6 11 77 23 45
2024 Non-shift worker 69 7 2 0 2 2 17 85 15 275

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 14 9 2 0 6 9 71 29 45
2024 Non-shift worker 58 14 4 4 3 2 16 70 30 275

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 25 16 11 11 4 0 60 24 45
2024 Non-shift worker 17 28 17 15 20 1 2 47 36 275
2022 Shift worker 21 38 15 3 17 5 0 62 22 40
2022 Non-shift worker 19 27 13 15 19 3 5 49 37 290
2020 Shift worker 27 41 10 8 9 0 4 72 18 65
2020 Non-shift worker 20 26 19 15 16 2 2 47 33 295
2019 Shift worker 26 31 23 15 3 2 0 58 18 60
2019 Non-shift worker 19 25 13 17 22 2 2 46 41 305

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 26 24 16 2 8 0 55 20 45
2024 Non-shift worker 29 40 14 7 5 4 1 72 13 275
2022 Shift worker 11 31 24 17 11 7 0 44 30 40
2022 Non-shift worker 27 42 13 6 7 4 1 72 13 290
2020 Shift worker 22 21 32 13 6 4 2 46 20 65
2020 Non-shift worker 28 45 15 8 2 2 0 75 10 295
2019 Shift worker 23 29 30 10 5 2 2 54 15 60
2019 Non-shift worker 21 45 19 7 4 3 0 68 12 305

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 27 16 9 9 2 0 65 19 45
2024 Non-shift worker 40 36 13 3 5 2 1 79 8 275
2022 Shift worker 20 42 15 7 11 2 3 65 19 40
2022 Non-shift worker 41 38 9 5 5 2 0 81 9 290
2020 Shift worker 35 35 16 7 6 0 2 71 13 65
2020 Non-shift worker 41 39 12 6 1 1 0 80 8 295
2019 Shift worker 42 31 12 10 5 0 0 73 15 60
2019 Non-shift worker 33 43 13 5 4 2 0 78 9 305

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 29 15 5 0 2 2 80 5 45
2024 Non-shift worker 46 35 10 2 2 4 0 85 5 275
2022 Shift worker 32 35 15 12 6 0 0 67 18 40
2022 Non-shift worker 38 39 10 5 3 5 0 81 8 290
2020 Shift worker 41 35 11 7 5 0 2 77 11 65
2020 Non-shift worker 42 38 12 4 1 3 1 83 4 295
2019 Shift worker 51 28 12 8 0 2 0 80 8 60
2019 Non-shift worker 44 39 13 1 1 1 0 85 2 305

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 12 20 2 4 14 2 68 8 45
2024 Non-shift worker 32 29 17 2 3 16 1 73 6 275
2022 Shift worker 24 16 33 16 0 10 0 45 17 40
2022 Non-shift worker 27 24 21 7 5 16 1 60 14 290
2020 Shift worker 34 33 21 6 3 2 2 69 9 65
2020 Non-shift worker 35 27 23 7 2 7 1 67 9 295

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 23 16 4 4 4 2 73 9 45
2024 Non-shift worker 45 29 8 7 3 6 4 81 10 275
2022 Shift worker 38 27 3 5 17 10 0 72 24 40
2022 Non-shift worker 45 33 8 5 2 4 3 83 8 290
2020 Shift worker 35 38 9 10 3 3 2 77 14 65
2020 Non-shift worker 48 33 10 5 2 1 1 82 7 295

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 7 15 8 33 5 18 54 26 45
2024 Non-shift worker 4 6 9 6 46 9 20 73 14 275
2022 Shift worker 3 5 6 4 48 14 21 79 12 40
2022 Non-shift worker 3 7 9 7 44 7 22 73 14 290

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 12 26 5 2 17 12 54 10 45
2024 Non-shift worker 7 19 28 4 4 33 5 42 13 275
2022 Shift worker 2 19 34 13 4 29 0 29 24 40
2022 Non-shift worker 12 16 21 5 4 37 4 49 16 290

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 27 14 4 2 0 0 79 7 45
2024 Non-shift worker 50 37 5 4 4 0 0 87 8 275
2022 Shift worker 37 41 3 16 3 0 0 78 20 40
2022 Non-shift worker 53 38 4 2 3 0 0 90 6 290
2020 Shift worker 53 32 13 0 2 0 0 86 2 65
2020 Non-shift worker 56 32 6 4 1 0 0 88 5 295
2019 Shift worker 51 33 13 3 0 0 0 83 3 60
2019 Non-shift worker 49 36 10 3 3 0 0 85 5 305

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 21 15 7 7 2 0 71 14 45
2024 Non-shift worker 44 33 10 6 6 0 0 78 12 275
2022 Shift worker 23 47 11 13 6 0 0 71 19 40
2022 Non-shift worker 44 36 10 6 3 0 0 80 10 290
2020 Shift worker 45 35 14 5 2 0 0 80 6 65
2020 Non-shift worker 46 30 13 8 2 0 0 77 10 295
2019 Shift worker 43 38 13 7 0 0 0 80 7 60
2019 Non-shift worker 35 34 18 8 4 0 0 69 13 305

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 26 12 7 4 2 0 76 12 45
2024 Non-shift worker 43 36 8 8 5 0 0 79 13 275
2022 Shift worker 26 39 19 10 6 0 0 65 16 40
2022 Non-shift worker 43 34 9 9 4 0 0 78 13 290
2020 Shift worker 45 35 16 3 2 0 0 80 5 65
2020 Non-shift worker 46 30 14 8 2 0 0 76 10 295
2019 Shift worker 40 38 15 7 0 0 0 78 7 60
2019 Non-shift worker 34 36 18 8 5 0 0 69 13 300
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 17 11 12 7 2 0 69 19 45
2024 Non-shift worker 39 28 17 7 6 3 1 69 14 275
2022 Shift worker 31 29 9 16 10 5 0 64 27 40
2022 Non-shift worker 39 24 18 12 4 3 0 65 16 290
2020 Shift worker 45 29 7 13 3 2 1 76 16 65
2020 Non-shift worker 42 26 13 10 6 3 0 70 16 295
2019 Shift worker 44 33 5 12 3 2 2 80 15 60
2019 Non-shift worker 32 22 21 13 9 3 0 56 22 305

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 28 49 23 45
2024 Non-shift worker 32 42 27 275
2022 Shift worker 41 41 18 40
2022 Non-shift worker 30 42 28 290
2020 Shift worker 6 66 28 65
2020 Non-shift worker 21 45 35 295
2019 Shift worker 8 68 24 60
2019 Non-shift worker 24 40 36 305

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 31 30 25 9 5 0 15
2024 Non-shift worker 29 23 26 11 11 0 85
2022 Shift worker 20 21 21 9 28 0 15
2022 Non-shift worker 19 18 32 6 15 9 85
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 275
2022 Shift worker 31 69 40
2022 Non-shift worker 10 90 290
2020 Shift worker 11 89 65
2020 Non-shift worker 11 89 295
2019 Shift worker 19 81 60
2019 Non-shift worker 14 86 300

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 25
2022 Shift worker 66 34 10
2022 Non-shift worker 27 73 30
2019 Shift worker 49 51 10
2019 Non-shift worker 60 40 45

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 25
2022 Shift worker 47 53 10
2022 Non-shift worker 71 29 30
2019 Shift worker 58 42 10
2019 Non-shift worker 45 55 45

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 22 78 10
2022 Non-shift worker 6 94 30

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 30
2019 Shift worker 0 100 10
2019 Non-shift worker 0 100 45

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 10
2022 Non-shift worker 0 100 30

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 30

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Shift worker 0 100 10
2022 Non-shift worker 7 93 30

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 25
2022 Shift worker 38 62 10
2022 Non-shift worker 32 68 30

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 25
2022 Shift worker 39 61 10
2022 Non-shift worker 57 43 30
2019 Shift worker 41 59 10
2019 Non-shift worker 46 54 45

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 25
2022 Shift worker 35 65 10
2022 Non-shift worker 49 51 30
2019 Shift worker 58 42 10
2019 Non-shift worker 46 54 45

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 25
2022 Shift worker 49 51 10
2022 Non-shift worker 38 62 30
2019 Shift worker 50 50 10
2019 Non-shift worker 36 64 45

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 25
2022 Shift worker 17 83 10
2022 Non-shift worker 32 68 30
2019 Shift worker 0 100 10
2019 Non-shift worker 21 79 45

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 25
2022 Shift worker 49 51 10
2022 Non-shift worker 57 43 30

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 25
2022 Shift worker 14 86 10
2022 Non-shift worker 33 67 30

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Shift worker 20 80 10
2022 Non-shift worker 5 95 30

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 30
2019 Shift worker 0 100 10
2019 Non-shift worker 19 81 45

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 25
2022 Shift worker 55 45 10
2022 Non-shift worker 55 45 30
2019 Shift worker 50 50 10
2019 Non-shift worker 34 66 45

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 25
2022 Shift worker 29 71 10
2022 Non-shift worker 8 92 30

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 37 63 10
2022 Non-shift worker 9 91 30

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 25
2022 Shift worker 59 41 10
2022 Non-shift worker 48 52 30
2019 Shift worker 51 49 10
2019 Non-shift worker 56 44 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 25
2022 Shift worker 24 76 10
2022 Non-shift worker 24 76 30
2019 Shift worker 43 57 10
2019 Non-shift worker 40 60 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 25
2022 Shift worker 19 81 10
2022 Non-shift worker 29 71 30

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 38 62 10
2022 Non-shift worker 28 72 30

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 25
2022 Shift worker 34 66 10
2022 Non-shift worker 14 86 30

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 29 71 10
2022 Non-shift worker 16 84 30

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 15 85 10
2022 Non-shift worker 8 92 30

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 15 85 30

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 41 59 10
2022 Non-shift worker 24 76 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 25
2022 Non-shift worker 18 82 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 17 83 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 22 78 25

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 39 61 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 25

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 25
2022 Non-shift worker 42 58 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 25
2022 Non-shift worker 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 25
2022 Non-shift worker 63 37 25

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 25
2022 Non-shift worker 18 82 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 19 18 4 6 23 2 61 14 45
2024 Non-shift worker 18 16 13 8 6 30 9 56 22 275
2022 Non-shift worker 17 18 10 9 7 31 7 58 26 290
2020 Shift worker 36 13 21 6 3 17 4 62 12 65
2020 Non-shift worker 18 21 20 5 3 24 8 58 12 295
2019 Shift worker 26 33 15 11 5 7 3 66 18 60
2019 Non-shift worker 22 21 20 9 6 20 3 55 20 305

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 17 20 8 7 0 2 64 16 45
2024 Non-shift worker 37 33 12 5 3 9 1 77 9 275
2022 Non-shift worker 32 37 8 8 5 11 0 77 15 290
2020 Shift worker 42 29 14 5 3 7 0 76 9 65
2020 Non-shift worker 35 33 15 6 3 7 1 74 10 295
2019 Shift worker 46 30 12 10 3 0 0 76 13 60
2019 Non-shift worker 37 36 15 5 3 4 0 76 8 305
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 275
2022 Shift worker 16 84 40
2022 Non-shift worker 6 94 290

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 15
2022 Non-shift worker 14 86 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 15
2022 Non-shift worker 89 11 15

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 6 94 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 15

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 37 63 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 15
2022 Non-shift worker 36 64 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 15

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 15

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 31 69 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 31 69 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 15
2022 Non-shift worker 6 94 15

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 35 65 15

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 7 93 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 23 77 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 5 95 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 53 47 15
2022 Non-shift worker 53 47 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 22 78 15

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 6 94 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 8 92 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 5 95 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 19 81 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 15
2022 Non-shift worker 24 76 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15
2022 Non-shift worker 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 75 25 15
2022 Non-shift worker 71 29 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 15
2022 Non-shift worker 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 21 21 7 2 18 4 61 11 45
2024 Non-shift worker 21 17 16 3 4 32 6 62 12 275
2022 Shift worker 21 24 18 3 12 19 4 58 19 40
2022 Non-shift worker 21 19 14 4 2 33 6 66 10 290
2020 Shift worker 37 17 16 5 3 18 3 70 10 65
2020 Non-shift worker 20 21 20 2 1 29 8 64 4 295
2019 Shift worker 34 26 17 2 3 13 5 74 6 60
2019 Non-shift worker 25 18 24 3 1 24 5 61 6 305

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 22 17 4 5 6 2 71 10 45
2024 Non-shift worker 40 32 10 3 4 9 2 80 8 275
2022 Shift worker 21 35 19 5 9 11 0 62 16 40
2022 Non-shift worker 35 34 12 5 3 11 0 77 9 290
2020 Shift worker 42 32 16 3 3 4 0 77 7 65
2020 Non-shift worker 36 32 18 4 1 8 1 75 5 295
2019 Shift worker 51 28 10 0 5 6 0 84 5 60
2019 Non-shift worker 43 30 17 3 1 5 0 78 4 305
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 28 14 16 9 0 0 33 67 45
2024 Non-shift worker 36 32 15 5 8 0 4 37 63 275
2022 Shift worker 29 23 31 3 11 0 3 40
2022 Non-shift worker 31 30 19 8 11 0 1 290
2020 Shift worker 32 30 18 11 6 0 2 65
2020 Non-shift worker 34 33 17 8 6 0 0 295
2019 Shift worker 11 36 21 13 18 0 0 60
2019 Non-shift worker 30 34 20 10 6 0 0 305

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 32 17 9 2 0 0 39 61 45
2024 Non-shift worker 15 36 24 14 10 0 1 16 84 275
2022 Shift worker 20 26 28 23 3 0 0 40
2022 Non-shift worker 17 30 27 16 10 0 0 290
2020 Shift worker 31 32 25 8 5 0 0 65
2020 Non-shift worker 16 28 27 21 8 0 0 295
2019 Shift worker 36 46 13 0 2 2 2 60
2019 Non-shift worker 18 30 30 14 7 1 1 305

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 27 7 2 0 0 4 62 38 45
2024 Non-shift worker 37 32 16 7 3 2 4 39 61 275
2022 Shift worker 35 22 26 3 0 0 14 35
2022 Non-shift worker 34 34 14 11 4 0 2 285
2020 Shift worker 61 22 11 2 2 0 3 65
2020 Non-shift worker 33 35 18 9 3 0 1 295
2019 Shift worker 69 21 7 0 0 0 3 60
2019 Non-shift worker 32 36 20 8 2 1 2 305

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 28 14 11 18 0 0 30 70 45
2024 Non-shift worker 19 27 26 12 13 1 1 20 80 275
2022 Shift worker 6 8 34 19 33 0 0 40
2022 Non-shift worker 21 21 26 15 16 0 0 285
2020 Shift worker 21 25 23 19 11 0 0 65
2020 Non-shift worker 25 25 17 19 14 0 0 295
2019 Shift worker 51 26 15 2 3 0 3 60
2019 Non-shift worker 23 28 19 18 11 1 1 300

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 26 15 5 24 0 0 31 69 45
2024 Non-shift worker 55 18 11 4 4 0 8 60 40 275
2022 Shift worker 4 13 27 30 20 0 5 40
2022 Non-shift worker 52 19 10 8 6 0 5 285
2020 Shift worker 21 23 21 14 21 0 1 65
2020 Non-shift worker 44 26 14 7 7 0 2 295
2019 Shift worker 33 35 17 13 2 0 0 60
2019 Non-shift worker 52 21 11 8 5 1 3 305

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 29 20 9 22 0 0 20 80 45
2024 Non-shift worker 35 28 15 6 12 1 1 36 64 275
2022 Shift worker 15 14 30 13 28 0 0 35
2022 Non-shift worker 36 27 20 10 7 0 0 290
2020 Shift worker 11 22 26 23 18 0 0 65
2020 Non-shift worker 28 29 24 11 8 0 0 295
2019 Shift worker 21 33 25 17 5 0 0 60
2019 Non-shift worker 30 33 20 7 8 0 1 305

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 27 12 11 6 0 5 41 59 45
2024 Non-shift worker 38 34 15 4 6 1 2 39 61 275
2022 Shift worker 28 29 15 11 9 3 5 40
2022 Non-shift worker 36 37 15 5 5 0 2 290
2020 Shift worker 35 34 14 10 5 0 2 60
2020 Non-shift worker 35 34 18 8 4 0 1 295
2019 Shift worker 47 28 11 7 3 2 2 60
2019 Non-shift worker 27 39 21 7 4 1 1 305

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 25 14 9 0 0 2 52 48 45
2024 Non-shift worker 27 35 20 9 7 1 1 27 73 275
2022 Shift worker 34 25 26 5 7 0 2 40
2022 Non-shift worker 33 32 14 10 9 0 1 290
2020 Shift worker 45 29 19 3 2 0 2 65
2020 Non-shift worker 28 34 26 7 4 0 1 295
2019 Shift worker 45 30 15 7 3 0 0 60
2019 Non-shift worker 21 38 21 13 4 1 1 305

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 28 10 4 2 0 2 55 45 45
2024 Non-shift worker 35 35 15 7 4 1 3 37 63 275
2022 Shift worker 47 16 12 12 3 4 6 40
2022 Non-shift worker 39 33 15 9 4 0 1 290
2020 Shift worker 44 35 19 2 0 0 0 65
2020 Non-shift worker 38 34 16 6 5 0 2 290
2019 Shift worker 50 27 13 5 3 2 0 60
2019 Non-shift worker 31 33 20 11 5 0 1 305

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 21 17 5 7 0 4 48 52 45
2024 Non-shift worker 47 26 11 5 7 1 2 49 51 275
2022 Shift worker 35 31 23 0 8 0 2 40
2022 Non-shift worker 45 31 11 5 6 0 1 290
2020 Shift worker 49 31 11 7 3 0 0 65
2020 Non-shift worker 47 28 14 5 5 0 1 295
2019 Shift worker 47 21 20 5 7 0 0 60
2019 Non-shift worker 41 28 18 6 5 2 1 305

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 25 16 1 6 0 0 51 49 45
2024 Non-shift worker 49 29 13 4 3 0 2 50 50 275
2022 Shift worker 39 31 12 4 12 0 2 40
2022 Non-shift worker 46 31 13 6 3 0 1 290
2020 Shift worker 47 29 13 8 3 0 0 65
2020 Non-shift worker 28 36 22 9 5 0 1 295

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 25 21 2 0 0 2 51 49 45
2024 Non-shift worker 37 32 18 5 5 1 2 38 62 275
2022 Shift worker 34 29 14 10 4 0 9 35
2022 Non-shift worker 40 33 18 5 3 0 1 290
2020 Shift worker 36 40 17 3 1 2 0 65
2020 Non-shift worker 32 36 20 7 3 0 1 295
2019 Shift worker 52 37 8 3 0 0 0 60
2019 Non-shift worker 35 33 19 8 4 1 1 300

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 34 19 9 0 0 0 38 62 45
2024 Non-shift worker 34 27 18 7 10 1 2 35 65 275
2022 Shift worker 40 39 13 2 6 0 0 35
2022 Non-shift worker 50 29 11 5 4 0 1 290
2020 Shift worker 37 32 19 11 2 0 0 65
2020 Non-shift worker 44 34 15 4 2 0 0 295
2019 Shift worker 43 43 12 2 0 0 0 60
2019 Non-shift worker 49 27 16 4 3 1 0 305

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 28 16 9 4 0 0 42 58 45
2024 Non-shift worker 34 36 18 5 5 0 1 35 65 275
2022 Shift worker 26 36 24 10 0 0 3 40
2022 Non-shift worker 37 36 15 6 4 0 1 290
2020 Shift worker 32 36 22 8 2 0 0 65
2020 Non-shift worker 35 37 17 8 3 0 0 295

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 19 0 2 0 2 0 78 22 45
2024 Non-shift worker 68 11 4 1 1 1 13 80 20 275

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 19 2 2 0 2 2 76 24 45
2024 Non-shift worker 58 16 7 3 3 2 12 67 33 275

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 11 4 12 0 0 2 72 28 45
2024 Non-shift worker 71 10 3 3 3 3 6 78 22 275
2022 Shift worker 58 14 7 10 8 3 0 40
2022 Non-shift worker 75 11 5 3 3 0 3 290
2020 Shift worker 72 10 12 0 3 0 3 65
2020 Non-shift worker 78 13 4 2 2 1 1 295
2019 Shift worker 67 17 6 3 7 0 0 60
2019 Non-shift worker 70 14 5 5 4 1 1 305

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 31 4 4 2 0 0 58 42 45
2024 Non-shift worker 57 22 10 4 3 0 4 59 41 275
2022 Shift worker 37 39 6 9 8 0 0 40
2022 Non-shift worker 63 23 8 3 2 0 2 290
2020 Shift worker 60 30 6 3 2 0 0 60
2020 Non-shift worker 62 23 7 3 2 0 2 295
2019 Shift worker 55 23 11 5 3 0 2 60
2019 Non-shift worker 53 27 11 5 3 0 1 300

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 9 8 11 5 0 0 68 32 45
2024 Non-shift worker 59 22 7 2 5 1 5 62 38 275
2022 Shift worker 44 36 5 9 5 0 0 40
2022 Non-shift worker 62 20 5 4 5 1 2 290
2020 Shift worker 60 26 10 3 2 0 0 65
2020 Non-shift worker 60 21 9 5 3 0 2 295
2019 Shift worker 51 25 10 2 10 0 3 60
2019 Non-shift worker 53 26 11 5 4 0 1 300

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 14 9 1 2 0 12 70 30 45
2024 Non-shift worker 55 12 5 2 1 0 24 73 27 275
2022 Shift worker 54 20 0 2 3 4 18 35
2022 Non-shift worker 62 12 4 1 2 1 18 285
2020 Shift worker 59 21 5 3 0 0 12 65
2020 Non-shift worker 56 13 5 4 1 0 21 295
2019 Shift worker 66 11 8 2 0 0 13 60
2019 Non-shift worker 54 15 7 2 2 0 19 300

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 20 9 0 0 0 2 70 30 45
2024 Non-shift worker 63 21 5 2 2 1 7 68 32 275
2022 Shift worker 61 34 2 0 0 0 3 40
2022 Non-shift worker 67 19 7 2 2 1 3 290
2020 Shift worker 61 25 8 3 0 0 3 65
2020 Non-shift worker 73 17 4 2 0 0 3 295
2019 Shift worker 67 18 5 3 0 2 5 60
2019 Non-shift worker 69 19 6 1 0 0 4 300

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 22 19 2 10 0 0 48 52 45
2024 Non-shift worker 55 23 5 4 6 1 6 59 41 275
2022 Shift worker 48 17 15 8 10 0 3 40
2022 Non-shift worker 66 18 6 3 5 0 2 290
2020 Shift worker 40 30 15 8 6 0 0 65
2020 Non-shift worker 56 26 10 4 3 0 2 295
2019 Shift worker 28 28 20 3 21 0 0 60
2019 Non-shift worker 49 25 12 6 6 0 2 300

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 17 15 8 2 0 2 58 42 45
2024 Non-shift worker 48 29 10 5 3 1 5 51 49 275
2022 Shift worker 47 32 8 5 4 0 3 40
2022 Non-shift worker 47 30 11 3 5 0 3 290
2020 Shift worker 43 23 20 4 6 1 2 65
2020 Non-shift worker 42 33 18 4 1 0 2 295
2019 Shift worker 49 34 8 3 3 0 2 60
2019 Non-shift worker 49 33 12 2 1 1 2 300

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 33 38 2 2 0 0 58 5 45
2024 Non-shift worker 11 33 39 9 6 0 1 45 15 275
2022 Shift worker 10 36 36 18 0 0 0 46 18 40
2022 Non-shift worker 13 34 36 12 6 0 0 47 17 290
2020 Shift worker 17 41 29 10 3 0 0 58 13 65
2020 Non-shift worker 12 39 35 10 4 0 0 51 14 295
2019 Shift worker 23 38 33 3 3 0 0 61 7 60
2019 Non-shift worker 18 27 38 15 2 0 0 45 17 305

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 5 35 34 19 2 3 55 8 45
2024 Non-shift worker 8 18 42 22 9 0 1 31 26 275
2022 Shift worker 6 10 42 33 8 0 0 42 16 40
2022 Non-shift worker 8 18 43 18 13 0 0 31 26 290
2020 Shift worker 6 9 28 39 16 1 0 56 15 65
2020 Non-shift worker 6 22 42 20 10 0 0 31 28 295
2019 Shift worker 3 10 30 36 18 0 3 56 14 60
2019 Non-shift worker 9 17 43 22 9 0 0 31 26 300

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 37 11 14 4 2 0 70 18 45
2024 Non-shift worker 33 45 12 5 2 2 0 80 7 275
2022 Shift worker 5 47 24 12 8 2 0 54 21 40
2022 Non-shift worker 30 43 14 6 3 4 0 76 10 290
2020 Shift worker 33 50 9 2 4 0 2 84 6 65
2020 Non-shift worker 45 38 11 4 0 1 0 84 5 295
2019 Shift worker 33 41 13 10 2 2 0 75 12 60
2019 Non-shift worker 37 44 10 5 1 2 0 83 6 305

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 32 19 33 6 10 45
2024 Non-shift worker 9 27 40 19 5 275
2022 Shift worker 17 20 31 19 14 40
2022 Non-shift worker 11 27 36 21 5 290

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 30 23 7 2 2 2 67 9 45
2024 Non-shift worker 54 26 11 3 3 2 2 83 5 275
2022 Shift worker 30 33 13 11 0 12 0 73 12 40
2022 Non-shift worker 52 27 8 4 3 5 1 84 8 290
2020 Shift worker 36 31 17 4 5 3 3 72 10 65
2020 Non-shift worker 48 29 15 5 2 2 0 78 7 295

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 21 10 16 14 0 2 60 30 45
2024 Non-shift worker 46 24 12 9 6 3 1 73 15 275
2022 Shift worker 32 13 16 20 12 7 0 49 34 40
2022 Non-shift worker 45 27 7 8 11 2 0 73 19 290
2020 Shift worker 28 28 8 18 12 2 3 59 32 65
2020 Non-shift worker 39 30 11 12 8 0 0 70 20 295

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 26 10 10 7 0 2 73 17 45
2024 Non-shift worker 56 30 6 4 3 0 0 87 7 275
2022 Shift worker 45 20 14 13 0 7 0 71 14 40
2022 Non-shift worker 56 29 4 6 5 1 0 86 10 290
2020 Shift worker 41 33 8 14 3 0 2 75 17 65
2020 Non-shift worker 51 31 10 6 2 0 0 82 8 290

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 23 27 13 4 2 0 54 18 45
2024 Non-shift worker 26 43 15 6 6 2 1 72 12 275
2022 Shift worker 11 27 25 14 14 9 0 41 31 40
2022 Non-shift worker 31 36 14 10 5 4 0 70 16 290
2020 Shift worker 26 38 14 12 6 2 2 66 19 65
2020 Non-shift worker 37 36 15 7 4 1 0 74 11 295
2019 Shift worker 28 30 20 16 5 2 0 58 22 60
2019 Non-shift worker 23 39 19 12 5 1 0 64 17 305

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 21 58 10 6 3 2 0 81 9 100
2022 Non-shift worker 24 50 15 9 2 0 0 74 11 100
2020 Shift worker 14 50 21 14 0 0 0 64 14 15
2020 Non-shift worker 30 44 12 12 1 1 1 75 13 95
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 45
2024 Non-shift worker 10 90 275
2022 Shift worker 8 92 40
2022 Non-shift worker 10 90 290
2020 Shift worker 13 87 65
2020 Non-shift worker 8 92 295
2019 Shift worker 13 87 60
2019 Non-shift worker 13 87 305

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 72 28 30
2022 Non-shift worker 65 35 30

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 70 30 30
2022 Non-shift worker 93 7 30

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 48 36 5 11 0 0 0 84 11 20
2022 Non-shift worker 56 30 3 8 4 0 0 86 11 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 25 12 5 5 2 7 76 11 45
2024 Non-shift worker 45 37 6 4 3 2 3 86 7 275
2022 Shift worker 30 36 8 8 5 8 4 75 15 40
2022 Non-shift worker 50 29 6 5 3 3 4 85 8 290
2020 Shift worker 36 29 12 13 3 3 4 69 17 65
2020 Non-shift worker 48 32 10 5 1 2 2 83 7 295
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 40 45
2024 Non-shift worker 21 60 275
2022 Shift worker 33 44 40
2022 Non-shift worker 17 64 290
2020 Shift worker 38 35 65
2020 Non-shift worker 24 52 295

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 71 29 20
2024 Non-shift worker 45 55 55
2022 Shift worker 68 32 15
2022 Non-shift worker 50 50 50
2020 Shift worker 63 37 25
2020 Non-shift worker 44 56 65

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 38 36 5 0 10 0 54 6 20
2024 Non-shift worker 18 27 17 20 14 2 2 47 35 55
2022 Shift worker 0 49 0 36 0 15 0 57 43 15
2022 Non-shift worker 26 30 13 18 11 0 2 57 30 50
2020 Shift worker 25 38 15 4 13 4 0 66 18 25
2020 Non-shift worker 17 37 15 15 10 2 4 57 27 65

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 19 48 10 5 0 0 37 15 20
2024 Non-shift worker 6 22 21 24 21 5 1 30 47 55
2022 Shift worker 0 36 0 41 0 15 8 47 53 15
2022 Non-shift worker 10 23 10 27 30 0 0 33 57 50
2020 Shift worker 17 30 15 13 17 9 0 51 33 25
2020 Non-shift worker 8 33 27 15 16 0 2 41 31 65

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 15 16 4 0 5 13 58 42 45
2024 Non-shift worker 52 16 7 3 4 3 16 64 36 275
2022 Shift worker 49 13 12 0 0 5 21 40
2022 Non-shift worker 50 17 7 2 4 6 15 290
2020 Shift worker 57 16 8 6 0 3 11 65
2020 Non-shift worker 59 18 6 3 1 1 12 295
2019 Shift worker 52 23 3 5 5 5 7 60
2019 Non-shift worker 59 18 8 5 1 1 8 305
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