2024 Public Service Employee Survey Results for Department of Finance Canada by Question 108. In which province or territory do you work?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 44 4 8 3 0 0 85 10 500
2024 Ontario (excluding National Capital Region) 34 48 9 9 0 0 0 82 9 10
2022 National Capital Region 40 45 4 8 2 0 0 86 11 505
2022 Ontario (excluding National Capital Region) 40 23 0 16 21 0 0 63 37 10
2020 National Capital Region 35 52 3 9 2 0 0 87 11 485
2020 Ontario (excluding National Capital Region) 58 25 0 17 0 0 0 83 17 20

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 65 24 3 5 2 0 0 89 8 505
2024 Ontario (excluding National Capital Region) 91 9 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 19 4 7 6 0 1 83 13 500
2024 Ontario (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 29 5 8 3 0 0 83 12 500
2024 Ontario (excluding National Capital Region) 41 50 0 0 0 0 9 100 0 10
2022 National Capital Region 49 34 7 6 2 0 1 84 9 505
2022 Ontario (excluding National Capital Region) 24 32 0 31 6 0 7 60 40 10
2020 National Capital Region 29 43 12 13 3 0 0 72 16 485
2020 Ontario (excluding National Capital Region) 45 22 4 17 11 0 0 68 29 20
2019 National Capital Region 58 32 4 4 2 0 0 90 6 580

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 39 15 12 6 0 0 67 19 500
2024 Ontario (excluding National Capital Region) 34 32 25 0 9 0 0 66 9 10
2022 National Capital Region 27 43 13 11 4 0 1 71 16 505
2022 Ontario (excluding National Capital Region) 24 31 0 38 7 0 0 55 45 10
2020 National Capital Region 29 42 13 12 2 0 2 73 14 480
2020 Ontario (excluding National Capital Region) 37 34 11 12 6 0 0 71 17 20
2019 National Capital Region 35 41 11 10 3 0 1 76 13 575

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 47 35 10 5 2 0 1 83 7 500
2024 Ontario (excluding National Capital Region) 58 15 18 0 0 9 0 80 0 10
2022 National Capital Region 47 34 8 7 3 0 0 82 10 505
2022 Ontario (excluding National Capital Region) 49 24 21 0 6 0 0 74 6 10
2020 National Capital Region 43 40 8 6 2 0 1 84 8 480
2020 Ontario (excluding National Capital Region) 52 27 9 6 6 0 0 79 12 20
2019 National Capital Region 58 32 6 2 2 0 0 90 4 575

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 33 13 12 11 0 0 63 23 500
2024 Ontario (excluding National Capital Region) 59 23 18 0 0 0 0 82 0 10
2022 National Capital Region 36 32 12 11 9 0 0 69 19 505
2022 Ontario (excluding National Capital Region) 31 41 15 0 6 7 0 78 6 10
2020 National Capital Region 35 35 13 13 4 0 0 70 17 485
2020 Ontario (excluding National Capital Region) 61 23 10 0 6 0 0 85 6 20
2019 National Capital Region 42 39 7 9 3 0 0 81 12 580

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 40 14 11 5 0 0 71 15 505
2024 Ontario (excluding National Capital Region) 34 35 22 9 0 0 0 69 9 10
2022 National Capital Region 34 44 11 7 4 0 0 78 11 505
2022 Ontario (excluding National Capital Region) 33 42 8 11 7 0 0 75 17 10
2020 National Capital Region 41 41 9 8 2 0 0 82 9 485
2020 Ontario (excluding National Capital Region) 49 34 6 6 6 0 0 83 11 20
2019 National Capital Region 47 39 8 5 2 0 0 86 6 580

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 38 12 13 8 0 0 67 21 505
2024 Ontario (excluding National Capital Region) 34 25 23 18 0 0 0 59 18 10
2022 National Capital Region 33 39 13 11 5 0 0 71 15 505
2022 Ontario (excluding National Capital Region) 28 42 15 11 6 0 0 69 16 10
2020 National Capital Region 36 41 11 9 4 0 0 77 12 485
2020 Ontario (excluding National Capital Region) 46 37 6 12 0 0 0 83 12 20
2019 National Capital Region 38 41 8 8 3 0 0 80 11 580

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 47 9 9 4 0 0 77 13 505
2024 Ontario (excluding National Capital Region) 42 33 16 0 9 0 0 75 9 10
2022 National Capital Region 33 45 8 9 4 0 0 79 13 505
2022 Ontario (excluding National Capital Region) 30 44 8 0 17 0 0 75 17 10
2020 National Capital Region 37 44 8 8 3 0 0 81 11 480
2020 Ontario (excluding National Capital Region) 47 30 23 0 0 0 0 77 0 20
2019 National Capital Region 38 44 8 7 2 0 0 82 10 580

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 41 8 7 4 0 0 81 11 505
2024 Ontario (excluding National Capital Region) 42 40 9 9 0 0 0 82 9 10
2022 National Capital Region 45 39 8 6 2 0 0 84 8 505
2022 Ontario (excluding National Capital Region) 55 28 0 7 11 0 0 83 17 10
2020 National Capital Region 51 38 5 4 1 0 0 89 6 480
2020 Ontario (excluding National Capital Region) 51 31 12 6 0 0 0 83 6 20
2019 National Capital Region 56 32 8 2 2 0 0 88 4 580

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 37 9 13 6 0 0 71 19 505
2024 Ontario (excluding National Capital Region) 42 24 25 9 0 0 0 66 9 10
2022 National Capital Region 37 38 11 10 4 0 0 75 14 505
2022 Ontario (excluding National Capital Region) 40 15 39 6 0 0 0 55 6 10
2020 National Capital Region 39 40 10 8 3 0 0 79 11 480
2020 Ontario (excluding National Capital Region) 40 39 15 0 6 0 0 79 6 20
2019 National Capital Region 44 37 9 6 3 0 0 82 9 580

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 37 13 7 3 0 0 77 10 500
2024 Ontario (excluding National Capital Region) 60 17 14 9 0 0 0 77 9 10
2022 National Capital Region 43 40 12 4 1 0 0 83 6 505
2022 Ontario (excluding National Capital Region) 45 40 15 0 0 0 0 85 0 10
2020 National Capital Region 50 37 8 4 1 0 0 88 4 480
2020 Ontario (excluding National Capital Region) 72 23 6 0 0 0 0 94 0 20
2019 National Capital Region 55 32 9 2 1 0 0 88 3 580

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 39 14 10 6 0 0 70 16 500
2024 Ontario (excluding National Capital Region) 42 26 14 18 0 0 0 68 18 10
2022 National Capital Region 34 41 11 8 5 0 0 76 13 505
2022 Ontario (excluding National Capital Region) 42 39 8 7 6 0 0 80 12 10
2020 National Capital Region 38 41 13 8 1 0 0 78 9 480
2020 Ontario (excluding National Capital Region) 39 22 33 6 0 0 0 61 6 20
2019 National Capital Region 42 40 9 5 2 0 1 83 8 575

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 36 16 9 6 0 0 70 15 505
2024 Ontario (excluding National Capital Region) 59 7 34 0 0 0 0 66 0 10
2022 National Capital Region 37 36 13 9 4 0 0 74 13 505
2022 Ontario (excluding National Capital Region) 48 13 32 7 0 0 0 61 7 10
2020 National Capital Region 38 39 12 8 3 0 0 77 11 485
2020 Ontario (excluding National Capital Region) 54 29 6 0 11 0 0 83 11 20
2019 National Capital Region 40 37 11 8 3 0 0 78 11 580

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 39 13 10 3 1 1 73 14 505
2024 Ontario (excluding National Capital Region) 42 24 25 9 0 0 0 66 9 10
2022 National Capital Region 35 41 13 7 3 1 1 77 10 505
2022 Ontario (excluding National Capital Region) 48 8 33 12 0 0 0 55 12 10
2020 National Capital Region 37 44 10 7 1 0 1 83 8 480
2020 Ontario (excluding National Capital Region) 46 37 11 0 6 0 0 83 6 20
2019 National Capital Region 41 42 9 4 2 1 2 85 6 570

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 34 42 15 5 4 0 0 76 9 505
2024 Ontario (excluding National Capital Region) 43 26 22 9 0 0 0 69 9 10
2022 National Capital Region 40 43 10 6 2 0 0 82 8 505
2022 Ontario (excluding National Capital Region) 46 31 16 7 0 0 0 77 7 10
2020 National Capital Region 45 38 10 5 1 0 0 83 7 485
2020 Ontario (excluding National Capital Region) 54 40 0 6 0 0 0 94 6 20
2019 National Capital Region 50 38 7 3 2 0 0 88 5 580

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 27 35 20 10 8 0 0 62 18 505
2024 Ontario (excluding National Capital Region) 33 58 9 0 0 0 0 91 0 10
2022 National Capital Region 24 34 20 13 9 0 0 58 22 505
2022 Ontario (excluding National Capital Region) 32 43 25 0 0 0 0 75 0 10
2020 National Capital Region 22 31 24 17 7 0 0 53 23 485
2020 Ontario (excluding National Capital Region) 39 28 17 17 0 0 0 67 17 20
2019 National Capital Region 27 41 20 9 3 0 0 68 12 575

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 31 37 14 4 0 1 18 45 505
2024 Ontario (excluding National Capital Region) 0 34 25 16 24 0 0 41 34 10
2022 National Capital Region 8 29 37 19 6 0 1 25 38 505
2022 Ontario (excluding National Capital Region) 7 0 59 28 0 0 6 30 7 10
2020 National Capital Region 7 23 41 21 8 0 0 29 30 485
2020 Ontario (excluding National Capital Region) 5 34 24 26 6 6 0 34 41 20
2019 National Capital Region 5 21 41 23 8 0 1 32 26 580

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 19 34 26 8 0 1 35 31 500
2024 Ontario (excluding National Capital Region) 9 18 48 9 16 0 0 25 27 10
2022 National Capital Region 9 20 37 26 7 0 2 34 29 505
2022 Ontario (excluding National Capital Region) 7 8 22 56 7 0 0 63 15 10
2020 National Capital Region 7 15 34 30 13 1 1 43 22 485
2020 Ontario (excluding National Capital Region) 17 5 33 23 11 6 6 38 25 20
2019 National Capital Region 6 14 36 29 13 1 2 43 20 580

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 14 25 35 17 7 0 1 24 40 500
2024 Ontario (excluding National Capital Region) 0 0 44 31 24 0 0 56 0 10
2022 National Capital Region 11 28 32 21 6 0 1 28 40 505
2022 Ontario (excluding National Capital Region) 0 11 60 24 0 0 6 25 11 10
2020 National Capital Region 7 21 39 22 10 0 1 32 29 480
2020 Ontario (excluding National Capital Region) 5 6 44 11 22 6 6 38 12 20
2019 National Capital Region 5 20 41 23 10 1 1 34 25 575

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 19 27 26 12 1 3 39 33 505
2024 Ontario (excluding National Capital Region) 9 19 7 33 33 0 0 65 28 10
2022 National Capital Region 12 19 29 24 13 1 3 38 32 505
2022 Ontario (excluding National Capital Region) 7 27 17 39 0 11 0 44 38 10
2020 National Capital Region 9 18 32 27 12 1 2 40 27 485
2020 Ontario (excluding National Capital Region) 11 17 11 43 12 6 0 58 30 20
2019 National Capital Region 7 14 30 29 16 2 2 47 22 580

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 10 22 35 26 2 3 63 14 500
2024 Ontario (excluding National Capital Region) 18 9 26 7 33 0 8 43 29 10
2022 National Capital Region 6 16 26 27 19 3 3 49 23 505
2022 Ontario (excluding National Capital Region) 14 7 15 28 20 0 16 57 26 10
2020 National Capital Region 6 9 23 38 21 2 1 61 15 485
2020 Ontario (excluding National Capital Region) 6 0 28 34 17 9 6 60 7 20
2019 National Capital Region 4 10 27 33 20 3 3 56 15 575

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 9 19 33 24 12 1 2 37 29 500
2024 Ontario (excluding National Capital Region) 18 0 33 16 33 0 0 49 18 10
2022 National Capital Region 5 19 34 28 10 2 2 39 26 505
2022 Ontario (excluding National Capital Region) 20 14 17 42 7 0 0 49 33 10
2020 National Capital Region 6 15 31 33 14 1 0 47 21 485
2020 Ontario (excluding National Capital Region) 6 12 28 19 18 16 0 45 22 15
2019 National Capital Region 5 14 34 31 14 1 2 46 20 575

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 4 10 29 35 20 0 1 56 15 505
2024 Ontario (excluding National Capital Region) 9 0 25 34 32 0 0 66 9 10
2022 National Capital Region 3 12 35 32 16 1 1 49 16 505
2022 Ontario (excluding National Capital Region) 0 14 37 33 0 11 6 40 17 10
2020 National Capital Region 6 18 35 29 12 0 0 41 24 485
2020 Ontario (excluding National Capital Region) 6 6 43 35 5 6 0 42 12 20
2019 National Capital Region 3 15 38 30 12 0 1 43 19 580
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 28 15 6 4 10 9 71 12 505
2024 Ontario (excluding National Capital Region) 34 18 23 0 0 17 8 69 0 10
2022 National Capital Region 30 30 14 6 3 10 8 72 11 505
2022 Ontario (excluding National Capital Region) 31 15 25 6 7 8 9 55 15 10
2020 National Capital Region 30 32 12 6 3 9 8 75 10 485
2020 Ontario (excluding National Capital Region) 38 17 22 11 6 0 6 58 18 20
2019 National Capital Region 43 27 8 5 2 6 8 82 8 580

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 55 27 6 7 3 1 0 83 11 505
2024 Ontario (excluding National Capital Region) 50 27 7 7 9 0 0 77 16 10
2022 National Capital Region 58 26 8 5 2 0 0 85 7 505
2022 Ontario (excluding National Capital Region) 48 21 24 0 7 0 0 69 7 10
2020 National Capital Region 56 28 6 5 4 1 0 85 9 485
2020 Ontario (excluding National Capital Region) 60 6 5 11 17 0 0 66 29 20
2019 National Capital Region 59 28 5 5 2 0 0 88 7 580

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 26 3 3 1 0 0 92 4 505
2024 Ontario (excluding National Capital Region) 57 27 16 0 0 0 0 84 0 10
2022 National Capital Region 69 24 3 4 0 0 0 92 4 505
2022 Ontario (excluding National Capital Region) 77 0 11 12 0 0 0 77 12 10
2020 National Capital Region 72 21 3 3 1 0 0 93 4 485
2020 Ontario (excluding National Capital Region) 61 11 11 17 0 0 0 72 17 20
2019 National Capital Region 70 21 5 3 1 0 0 91 4 580

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 53 33 8 3 2 1 1 87 5 505
2024 Ontario (excluding National Capital Region) 42 33 16 0 0 9 0 82 0 10
2022 National Capital Region 56 30 8 3 0 2 0 88 4 505
2022 Ontario (excluding National Capital Region) 62 15 17 6 0 0 0 77 6 10
2020 National Capital Region 58 30 7 4 0 1 1 89 5 485
2020 Ontario (excluding National Capital Region) 54 29 6 0 6 6 0 88 6 20
2019 National Capital Region 58 31 6 3 1 1 0 90 4 580

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 35 30 11 6 5 9 4 75 12 500
2024 Ontario (excluding National Capital Region) 41 25 9 7 9 9 0 72 18 10
2022 National Capital Region 34 31 13 6 2 8 6 76 9 505
2022 Ontario (excluding National Capital Region) 8 30 18 17 12 14 0 44 35 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 29 10 8 3 9 5 75 13 505
2024 Ontario (excluding National Capital Region) 41 25 9 16 0 9 0 72 18 10
2022 National Capital Region 34 32 13 6 3 7 6 75 10 505
2022 Ontario (excluding National Capital Region) 18 33 8 7 12 21 0 66 24 10
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 31 8 3 1 0 3 88 4 505
2024 Ontario (excluding National Capital Region) 50 18 9 7 0 0 16 81 8 10
2022 National Capital Region 55 31 7 3 1 1 3 89 3 505
2022 Ontario (excluding National Capital Region) 31 40 15 0 0 0 14 82 0 10
2020 National Capital Region 58 27 8 3 1 1 2 88 3 485
2020 Ontario (excluding National Capital Region) 71 6 11 6 0 0 6 82 6 20
2019 National Capital Region 60 25 8 3 1 1 3 89 4 575

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 33 8 9 6 0 0 78 15 505
2024 Ontario (excluding National Capital Region) 50 34 16 0 0 0 0 84 0 10
2022 National Capital Region 40 36 12 8 3 0 0 76 11 505
2022 Ontario (excluding National Capital Region) 29 34 12 25 0 0 0 63 25 10
2020 National Capital Region 46 32 10 9 3 1 0 78 12 485
2020 Ontario (excluding National Capital Region) 51 32 12 0 6 0 0 83 6 20
2019 National Capital Region 46 33 10 6 3 0 1 80 9 575

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 23 12 5 4 2 0 78 10 505
2024 Ontario (excluding National Capital Region) 57 9 16 0 9 9 0 73 10 10
2022 National Capital Region 49 30 11 5 2 2 1 81 8 505
2022 Ontario (excluding National Capital Region) 42 14 6 21 11 8 0 60 34 10
2020 National Capital Region 52 26 10 6 4 2 0 81 10 485
2020 Ontario (excluding National Capital Region) 59 24 11 0 6 0 0 83 6 20

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 31 8 6 3 0 0 84 9 505
2024 Ontario (excluding National Capital Region) 50 32 0 18 0 0 0 82 18 10
2022 National Capital Region 51 34 7 6 2 1 0 85 7 505
2022 Ontario (excluding National Capital Region) 40 23 14 17 6 0 0 63 23 10
2020 National Capital Region 51 33 7 5 2 1 1 86 7 485
2020 Ontario (excluding National Capital Region) 71 23 0 0 6 0 0 94 6 20
2019 National Capital Region 56 32 6 3 1 1 1 89 5 575

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 66 22 4 4 1 1 2 91 6 500
2024 Ontario (excluding National Capital Region) 66 27 0 0 7 0 0 93 7 10
2022 National Capital Region 60 26 7 3 1 2 1 89 4 505
2022 Ontario (excluding National Capital Region) 51 0 25 0 0 14 9 67 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 26 8 5 3 1 0 84 8 505
2024 Ontario (excluding National Capital Region) 50 25 25 0 0 0 0 75 0 10
2022 National Capital Region 55 30 9 4 3 0 0 84 7 505
2022 Ontario (excluding National Capital Region) 48 15 7 25 0 0 6 67 26 10
2020 National Capital Region 55 28 7 6 2 0 1 84 9 485
2020 Ontario (excluding National Capital Region) 83 11 0 0 6 0 0 94 6 20
2019 National Capital Region 61 26 6 5 2 0 0 87 7 575

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 80 11 3 3 2 0 1 92 5 505
2024 Ontario (excluding National Capital Region) 93 7 0 0 0 0 0 100 0 10
2022 National Capital Region 82 11 2 4 1 1 1 94 5 505
2022 Ontario (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 10
2019 National Capital Region 81 11 4 2 1 0 1 94 2 575
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 29 11 6 3 7 0 78 10 505
2024 Ontario (excluding National Capital Region) 48 18 17 0 0 17 0 80 0 10
2022 National Capital Region 38 34 12 7 2 6 0 77 10 505
2022 Ontario (excluding National Capital Region) 49 6 0 23 0 22 0 71 29 10
2020 National Capital Region 56 24 9 3 1 6 0 86 5 485
2020 Ontario (excluding National Capital Region) 52 30 6 0 6 6 0 87 6 15
2019 National Capital Region 55 28 7 3 1 6 0 88 4 580

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 37 35 12 9 6 1 0 72 15 505
2024 Ontario (excluding National Capital Region) 48 26 16 9 0 0 0 75 9 10
2022 National Capital Region 33 34 15 11 6 0 0 68 17 505
2022 Ontario (excluding National Capital Region) 34 29 11 6 7 14 0 73 14 10
2020 National Capital Region 55 28 9 4 2 1 0 85 6 480
2020 Ontario (excluding National Capital Region) 61 28 0 5 6 0 0 89 11 20
2019 National Capital Region 54 33 8 3 1 1 0 88 5 580

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 28 35 16 10 7 3 0 65 18 505
2024 Ontario (excluding National Capital Region) 48 34 8 9 0 0 0 83 9 10
2022 National Capital Region 25 29 19 15 10 2 0 55 25 505
2022 Ontario (excluding National Capital Region) 27 23 0 17 12 22 0 63 37 10
2020 National Capital Region 42 35 12 6 2 3 0 80 8 485
2020 Ontario (excluding National Capital Region) 36 43 5 5 6 6 0 83 12 20
2019 National Capital Region 41 39 11 5 1 3 0 82 6 580

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 38 16 16 8 2 0 60 24 500
2024 Ontario (excluding National Capital Region) 42 25 15 9 9 0 0 66 18 10
2022 National Capital Region 20 34 19 18 9 1 0 54 27 505
2022 Ontario (excluding National Capital Region) 32 25 17 14 12 0 0 57 26 10
2020 National Capital Region 28 39 16 12 3 1 0 68 15 485
2020 Ontario (excluding National Capital Region) 40 27 5 17 6 6 0 71 24 20
2019 National Capital Region 26 46 14 11 2 1 0 72 13 575

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 39 36 15 5 2 3 0 77 7 505
2024 Ontario (excluding National Capital Region) 51 23 0 9 0 8 9 89 11 10
2022 National Capital Region 29 32 25 9 2 3 0 63 11 505
2022 Ontario (excluding National Capital Region) 28 29 18 9 0 15 0 68 11 10
2020 National Capital Region 29 31 21 13 4 3 1 62 17 485
2020 Ontario (excluding National Capital Region) 48 17 18 0 6 11 0 73 6 20
2019 National Capital Region 33 28 21 10 4 5 0 64 14 580
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 17 48 17 12 4 2 0 66 16 505
2024 Ontario (excluding National Capital Region) 43 31 17 9 0 0 0 74 9 10
2022 National Capital Region 19 45 20 9 4 1 0 66 14 505
2022 Ontario (excluding National Capital Region) 17 52 7 16 0 0 7 75 17 10
2020 National Capital Region 29 45 16 7 1 1 0 75 9 485
2020 Ontario (excluding National Capital Region) 33 39 11 11 0 6 0 76 12 20
2019 National Capital Region 31 46 15 4 2 1 0 79 6 580

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 41 19 17 8 3 0 53 27 505
2024 Ontario (excluding National Capital Region) 34 24 15 18 9 0 0 58 27 10
2022 National Capital Region 12 32 25 20 9 3 0 45 29 505
2022 Ontario (excluding National Capital Region) 17 21 17 17 20 8 0 41 40 10
2020 National Capital Region 22 46 15 11 4 3 0 70 15 480
2020 Ontario (excluding National Capital Region) 35 32 11 11 11 0 0 66 23 20
2019 National Capital Region 20 43 19 9 3 5 1 67 13 575

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 33 41 9 9 5 2 1 77 14 505
2024 Ontario (excluding National Capital Region) 42 22 9 0 9 9 9 78 11 10
2022 National Capital Region 30 40 12 11 4 3 0 73 16 505
2022 Ontario (excluding National Capital Region) 37 25 11 0 6 22 0 79 7 10
2020 National Capital Region 37 36 10 10 3 3 1 76 13 485
2020 Ontario (excluding National Capital Region) 63 20 0 6 11 0 0 83 17 20
2019 National Capital Region 41 38 10 5 1 3 1 83 7 575

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 30 41 17 6 3 2 0 73 9 505
2024 Ontario (excluding National Capital Region) 48 42 9 0 0 0 0 91 0 10
2022 National Capital Region 25 41 23 6 3 3 0 67 9 505
2022 Ontario (excluding National Capital Region) 32 31 17 0 6 14 0 73 6 10
2020 National Capital Region 35 38 16 6 2 2 0 76 8 485
2020 Ontario (excluding National Capital Region) 71 11 0 0 11 6 0 88 12 20
2019 National Capital Region 41 39 15 2 1 2 0 82 3 580

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 22 17 13 12 14 5 48 30 500
2024 Ontario (excluding National Capital Region) 34 9 16 26 0 16 0 51 30 10
2022 National Capital Region 14 20 19 12 8 21 6 47 27 505
2022 Ontario (excluding National Capital Region) 23 8 32 7 16 14 0 36 27 10
2020 National Capital Region 21 23 17 10 9 18 3 55 24 485
2020 Ontario (excluding National Capital Region) 38 0 33 6 17 6 0 40 24 20
2019 National Capital Region 18 22 20 11 7 18 4 52 23 580

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 40 17 11 9 1 0 63 20 505
2024 Ontario (excluding National Capital Region) 42 23 17 9 9 0 0 65 18 10
2022 National Capital Region 22 44 17 11 5 1 0 67 16 505
2022 Ontario (excluding National Capital Region) 34 13 29 11 6 8 0 51 18 10
2020 National Capital Region 30 40 14 10 4 2 0 72 14 485
2020 Ontario (excluding National Capital Region) 56 21 11 0 6 6 0 82 6 20
2019 National Capital Region 31 38 13 12 3 2 0 71 16 580

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 24 17 8 9 1 3 40 60 500
2024 Ontario (excluding National Capital Region) 52 22 17 9 0 0 0 52 48 10
2022 National Capital Region 40 25 17 6 6 1 5 505
2022 Ontario (excluding National Capital Region) 67 8 12 0 7 7 0 10
2020 National Capital Region 44 21 17 11 4 1 3 485
2020 Ontario (excluding National Capital Region) 45 21 17 6 0 6 6 20
2019 National Capital Region 46 27 16 5 2 0 3 580

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 51 14 9 5 8 1 12 58 42 500
2024 Ontario (excluding National Capital Region) 50 14 18 0 0 0 18 61 39 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 9 4 2 2 4 6 81 19 500
2024 Ontario (excluding National Capital Region) 66 7 9 0 0 9 9 80 20 10
2022 National Capital Region 76 7 4 1 2 3 8 505
2022 Ontario (excluding National Capital Region) 74 0 0 0 6 21 0 10
2020 National Capital Region 79 7 3 2 1 3 4 485
2020 Ontario (excluding National Capital Region) 78 0 5 0 11 0 6 20
2019 National Capital Region 82 6 3 2 1 3 4 575

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 79 4 2 1 1 1 12 91 9 500
2024 Ontario (excluding National Capital Region) 73 0 9 0 0 9 9 89 11 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 7 4 3 2 2 9 82 18 500
2024 Ontario (excluding National Capital Region) 65 8 18 0 0 0 9 71 29 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 21 34 12 13 15 2 3 58 30 505
2024 Ontario (excluding National Capital Region) 34 9 23 16 9 9 0 47 27 10
2022 National Capital Region 29 31 12 15 11 1 2 61 26 505
2022 Ontario (excluding National Capital Region) 18 38 0 31 6 8 0 60 40 10
2020 National Capital Region 29 33 11 13 9 3 2 65 23 485
2020 Ontario (excluding National Capital Region) 43 28 17 6 6 0 0 71 11 20
2019 National Capital Region 32 30 15 10 9 3 2 65 20 580

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 44 17 8 5 2 0 69 14 505
2024 Ontario (excluding National Capital Region) 42 17 26 0 0 16 0 70 0 10
2022 National Capital Region 24 44 19 8 3 2 0 70 10 505
2022 Ontario (excluding National Capital Region) 25 37 20 17 0 0 0 63 17 10
2020 National Capital Region 25 49 16 8 1 1 0 74 9 485
2020 Ontario (excluding National Capital Region) 35 35 12 0 12 6 0 74 13 15
2019 National Capital Region 26 46 17 7 2 3 0 74 9 580

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 40 15 10 4 2 0 70 15 505
2024 Ontario (excluding National Capital Region) 57 9 34 0 0 0 0 66 0 10
2022 National Capital Region 28 43 14 10 3 2 0 72 14 505
2022 Ontario (excluding National Capital Region) 28 46 0 14 12 0 0 74 26 10
2020 National Capital Region 29 43 12 11 3 1 0 73 15 485
2020 Ontario (excluding National Capital Region) 58 17 0 6 12 6 0 81 19 15
2019 National Capital Region 33 44 12 8 2 1 0 78 10 575

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 29 38 13 8 5 8 1 73 13 505
2024 Ontario (excluding National Capital Region) 41 8 17 25 0 9 0 53 28 10
2022 National Capital Region 20 41 18 9 4 9 0 66 14 505
2022 Ontario (excluding National Capital Region) 15 34 11 7 26 7 0 53 36 10
2020 National Capital Region 26 40 17 8 3 6 0 70 11 485
2020 Ontario (excluding National Capital Region) 58 11 0 6 12 12 0 79 21 15
2019 National Capital Region 35 41 12 6 2 5 0 80 8 580

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 20 24 27 7 3 18 1 54 12 505
2024 Ontario (excluding National Capital Region) 41 17 18 7 0 17 0 70 9 10
2022 National Capital Region 17 17 32 10 3 20 1 43 17 505
2022 Ontario (excluding National Capital Region) 15 23 37 7 7 11 0 43 15 10
2020 National Capital Region 26 40 16 8 3 6 1 71 11 485
2020 Ontario (excluding National Capital Region) 54 9 0 6 18 12 0 73 27 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 36 33 10 6 5 7 3 77 12 500
2024 Ontario (excluding National Capital Region) 41 25 0 16 0 9 9 80 20 10
2022 National Capital Region 34 34 10 7 2 8 4 77 11 505
2022 Ontario (excluding National Capital Region) 24 39 0 7 19 11 0 70 30 10
2020 National Capital Region 44 31 9 6 3 6 1 80 10 485
2020 Ontario (excluding National Capital Region) 64 11 6 0 18 0 0 76 18 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 4 9 9 43 5 26 76 11 500
2024 Ontario (excluding National Capital Region) 0 0 25 0 50 0 25 66 0 10
2022 National Capital Region 1 3 9 7 45 5 30 79 7 505
2022 Ontario (excluding National Capital Region) 6 7 13 8 22 14 31 55 22 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 7 14 18 6 8 43 5 40 26 500
2024 Ontario (excluding National Capital Region) 34 7 8 9 16 17 9 55 34 10
2022 National Capital Region 6 13 16 6 4 52 3 42 23 505
2022 Ontario (excluding National Capital Region) 0 13 13 0 14 51 9 32 34 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 49 36 8 4 3 0 0 85 7 500
2024 Ontario (excluding National Capital Region) 57 25 18 0 0 0 0 82 0 10
2022 National Capital Region 49 39 7 4 1 0 0 87 5 505
2022 Ontario (excluding National Capital Region) 56 28 11 6 0 0 0 84 6 10
2020 National Capital Region 60 31 5 2 1 0 0 91 4 485
2020 Ontario (excluding National Capital Region) 77 17 0 0 6 0 0 94 6 15
2019 National Capital Region 61 31 5 3 1 0 0 92 3 575

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 42 35 11 8 3 0 0 78 11 505
2024 Ontario (excluding National Capital Region) 49 17 25 9 0 0 0 66 9 10
2022 National Capital Region 42 35 13 7 4 0 0 77 10 505
2022 Ontario (excluding National Capital Region) 33 44 11 12 0 0 0 77 12 10
2020 National Capital Region 55 31 9 3 2 1 0 86 5 485
2020 Ontario (excluding National Capital Region) 58 30 6 0 6 0 0 88 6 15
2019 National Capital Region 57 30 8 3 1 0 0 88 4 575

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 40 37 12 7 4 0 0 77 11 505
2024 Ontario (excluding National Capital Region) 42 24 25 9 0 0 0 66 9 10
2022 National Capital Region 40 37 13 7 4 0 0 77 11 505
2022 Ontario (excluding National Capital Region) 33 30 25 12 0 0 0 63 12 10
2020 National Capital Region 54 32 9 4 1 1 0 86 5 480
2020 Ontario (excluding National Capital Region) 58 30 6 0 6 0 0 88 6 15
2019 National Capital Region 56 32 8 4 1 0 0 88 5 580
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 43 25 13 9 6 4 0 72 15 505
2024 Ontario (excluding National Capital Region) 24 32 25 18 0 0 0 57 18 10
2022 National Capital Region 38 26 16 11 5 5 0 68 16 505
2022 Ontario (excluding National Capital Region) 40 6 18 9 12 14 0 53 25 10
2020 National Capital Region 46 28 14 7 4 2 0 75 11 485
2020 Ontario (excluding National Capital Region) 46 35 6 6 6 0 0 82 12 15
2019 National Capital Region 49 28 12 5 3 2 1 79 9 580

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 National Capital Region 38 32 30 505
2024 Ontario (excluding National Capital Region) 27 23 50 10
2022 National Capital Region 37 31 32 505
2022 Ontario (excluding National Capital Region) 26 33 41 10
2020 National Capital Region 33 34 33 485
2020 Ontario (excluding National Capital Region) 30 36 34 15
2019 National Capital Region 34 32 34 575

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 National Capital Region 6 37 38 11 3 5 185
2022 National Capital Region 5 33 46 11 0 4 190
2020 National Capital Region 3 38 45 7 2 5 160
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 6 94 505
2022 National Capital Region 5 95 505
2020 National Capital Region 5 95 485
2019 National Capital Region 5 95 575

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 29 71 30
2022 National Capital Region 25 75 25
2020 National Capital Region 30 70 25
2019 National Capital Region 47 53 30

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 73 27 30
2022 National Capital Region 66 34 25
2020 National Capital Region 46 54 25
2019 National Capital Region 66 34 30

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 25

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 25
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 30

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25
2019 National Capital Region 23 77 30

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 25
2019 National Capital Region 0 100 30

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25
2020 National Capital Region 0 100 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 48 52 30
2022 National Capital Region 39 61 25
2020 National Capital Region 43 57 25
2019 National Capital Region 50 50 30

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 61 39 30
2022 National Capital Region 48 52 25
2020 National Capital Region 47 53 25
2019 National Capital Region 44 56 30

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 68 32 30
2022 National Capital Region 45 55 25
2020 National Capital Region 39 61 25
2019 National Capital Region 53 47 30

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 49 51 30
2022 National Capital Region 43 57 25
2020 National Capital Region 46 54 25
2019 National Capital Region 49 51 30

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 51 49 30
2022 National Capital Region 49 51 25
2020 National Capital Region 27 73 25
2019 National Capital Region 33 67 30

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 34 66 30
2022 National Capital Region 41 59 25
2020 National Capital Region 45 55 25
2019 National Capital Region 49 51 30

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 53 47 30
2022 National Capital Region 36 64 25
2020 National Capital Region 27 73 25
2019 National Capital Region 24 76 30

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 8 92 25
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 4 96 25

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 25
2020 National Capital Region 0 100 25

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 69 31 30
2022 National Capital Region 51 49 25
2020 National Capital Region 35 65 25
2019 National Capital Region 40 60 30

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 39 61 30
2022 National Capital Region 7 93 25
2019 National Capital Region 23 77 30

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 25
2020 National Capital Region 24 76 25

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 46 54 30
2022 National Capital Region 54 46 25
2020 National Capital Region 58 42 25
2019 National Capital Region 46 54 30

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 21 79 30
2022 National Capital Region 39 61 25
2020 National Capital Region 24 76 25
2019 National Capital Region 20 80 30

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 25
2020 National Capital Region 19 81 25
2019 National Capital Region 23 77 30

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 25

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 8 92 25

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25
2019 National Capital Region 0 100 30

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 25

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 22 78 25

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 41 59 30
2022 National Capital Region 21 79 25
2020 National Capital Region 26 74 25
2019 National Capital Region 44 56 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 21 79 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 3 97 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 35 65 25
2019 National Capital Region 20 80 30

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 32 68 25

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 18 82 30
2022 National Capital Region 20 80 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 53 47 30
2022 National Capital Region 68 32 25
2019 National Capital Region 40 60 30

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 16 84 25

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 66 34 30
2022 National Capital Region 67 33 25
2019 National Capital Region 57 43 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30
2022 National Capital Region 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 80 20 30
2022 National Capital Region 67 33 25
2019 National Capital Region 64 36 30

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 30

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 9 91 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 10 11 8 5 4 49 13 55 23 500
2022 National Capital Region 9 10 11 3 3 49 14 52 17 505
2020 National Capital Region 17 11 11 4 3 46 8 62 14 485
2020 Ontario (excluding National Capital Region) 12 12 11 0 12 35 18 50 25 15
2019 National Capital Region 17 11 13 4 2 41 14 61 11 580

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 30 13 5 3 23 2 71 11 500
2022 National Capital Region 19 33 17 5 2 23 1 69 9 505
2020 National Capital Region 27 31 16 5 2 17 2 72 8 485
2020 Ontario (excluding National Capital Region) 42 22 5 0 6 24 0 85 8 15
2019 National Capital Region 33 30 16 2 1 16 2 76 4 580
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 5 95 505
2022 National Capital Region 3 97 505
2020 National Capital Region 5 95 485
2019 National Capital Region 5 95 580

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 31 69 25
2022 National Capital Region 38 62 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 84 16 25
2022 National Capital Region 73 27 15

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 25 75 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 11 89 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 15

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 38 62 25
2022 National Capital Region 58 42 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 30 70 25
2022 National Capital Region 7 93 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 24 76 25
2022 National Capital Region 14 86 15

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 15

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 21 79 25
2022 National Capital Region 38 62 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 24 76 25
2022 National Capital Region 37 63 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 5 95 15

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 20 80 25
2022 National Capital Region 11 89 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 39 61 25
2022 National Capital Region 20 80 15

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 23 77 25
2022 National Capital Region 20 80 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 13 87 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 7 93 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 54 46 25
2022 National Capital Region 67 33 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 6 94 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 20 80 25
2022 National Capital Region 37 63 15

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 20 80 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 12 88 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 6 94 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 52 48 25
2022 National Capital Region 14 86 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 National Capital Region 14 86 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 56 44 25
2022 National Capital Region 41 59 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 0 100 25
2022 National Capital Region 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 68 32 25
2022 National Capital Region 63 37 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 20 80 25
2022 National Capital Region 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 11 13 12 3 3 49 9 56 15 500
2022 National Capital Region 11 10 16 3 1 49 10 52 10 505
2020 National Capital Region 16 11 11 4 2 48 7 60 14 485
2020 Ontario (excluding National Capital Region) 13 11 11 0 12 41 12 50 25 15
2019 National Capital Region 18 10 13 2 2 42 13 62 8 580

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 30 16 4 3 22 2 71 9 505
2024 Ontario (excluding National Capital Region) 49 16 9 0 0 26 0 88 0 10
2022 National Capital Region 21 31 17 4 2 23 2 69 8 505
2020 National Capital Region 25 33 17 5 2 16 2 71 8 485
2020 Ontario (excluding National Capital Region) 49 15 5 0 6 24 0 85 8 15
2019 National Capital Region 34 28 16 2 1 17 2 77 4 580

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 0 0 29 20 22 18 11 0 59 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 44 25 13 7 8 0 2 45 55 500
2024 Ontario (excluding National Capital Region) 41 40 0 18 0 0 0 41 59 10
2022 National Capital Region 38 28 17 8 7 0 2 505
2022 Ontario (excluding National Capital Region) 25 46 6 14 0 0 9 10
2020 National Capital Region 45 32 13 5 4 0 0 485
2020 Ontario (excluding National Capital Region) 59 16 6 12 6 0 0 15
2019 National Capital Region 27 32 19 9 12 0 1 580

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 12 24 30 16 17 0 1 12 88 500
2024 Ontario (excluding National Capital Region) 32 42 26 0 0 0 0 32 68 10
2022 National Capital Region 11 22 28 22 17 0 0 505
2022 Ontario (excluding National Capital Region) 13 31 24 0 18 14 0 10
2020 National Capital Region 12 22 29 24 12 0 0 485
2020 Ontario (excluding National Capital Region) 31 28 11 30 0 0 0 15
2019 National Capital Region 15 31 33 15 5 0 0 580

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 26 28 16 16 0 1 13 87 500
2024 Ontario (excluding National Capital Region) 33 58 9 0 0 0 0 33 67 10
2022 National Capital Region 10 29 28 19 14 0 1 505
2022 Ontario (excluding National Capital Region) 20 46 7 27 0 0 0 10
2020 National Capital Region 15 28 29 16 10 0 1 485
2020 Ontario (excluding National Capital Region) 36 34 12 17 0 0 0 15
2019 National Capital Region 19 36 26 13 6 0 0 575

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 26 23 13 11 0 1 25 75 500
2024 Ontario (excluding National Capital Region) 51 24 18 0 0 0 8 55 45 10
2022 National Capital Region 17 28 24 14 16 0 1 505
2022 Ontario (excluding National Capital Region) 13 25 27 25 0 0 9 10
2020 National Capital Region 25 27 23 13 11 0 0 485
2020 Ontario (excluding National Capital Region) 42 10 18 18 12 0 0 15
2019 National Capital Region 25 33 24 11 7 0 0 580

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 31 28 16 12 10 0 2 32 68 505
2024 Ontario (excluding National Capital Region) 68 24 0 0 0 0 8 74 26 10
2022 National Capital Region 23 27 23 13 13 0 2 505
2022 Ontario (excluding National Capital Region) 42 25 7 17 0 0 9 10
2020 National Capital Region 25 26 22 17 10 0 1 480
2020 Ontario (excluding National Capital Region) 46 23 19 6 6 0 0 15
2019 National Capital Region 31 36 17 9 5 0 2 580

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 19 22 21 18 18 0 1 20 80 500
2024 Ontario (excluding National Capital Region) 52 39 9 0 0 0 0 52 48 10
2022 National Capital Region 15 26 24 17 17 0 0 505
2022 Ontario (excluding National Capital Region) 34 25 8 17 7 0 9 10
2020 National Capital Region 16 23 24 22 15 0 0 485
2020 Ontario (excluding National Capital Region) 13 49 21 0 17 0 0 15
2019 National Capital Region 21 35 24 12 7 0 1 580

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 24 33 22 11 9 0 1 24 76 500
2024 Ontario (excluding National Capital Region) 49 8 16 27 0 0 0 49 51 10
2022 National Capital Region 24 34 23 10 7 1 0 505
2022 Ontario (excluding National Capital Region) 32 14 32 7 6 0 9 10
2020 National Capital Region 29 37 22 8 3 0 1 485
2020 Ontario (excluding National Capital Region) 49 27 5 12 0 6 0 15
2019 National Capital Region 31 39 18 7 2 0 2 575

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 16 30 24 14 15 0 1 16 84 500
2024 Ontario (excluding National Capital Region) 43 22 0 35 0 0 0 43 57 10
2022 National Capital Region 17 33 26 13 11 0 0 505
2022 Ontario (excluding National Capital Region) 20 29 21 21 0 0 9 10
2020 National Capital Region 21 36 27 11 5 0 0 480
2020 Ontario (excluding National Capital Region) 49 34 6 11 0 0 0 15
2019 National Capital Region 22 42 25 7 3 0 2 580

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 25 31 21 10 11 0 1 25 75 500
2024 Ontario (excluding National Capital Region) 42 25 24 0 9 0 0 42 58 10
2022 National Capital Region 27 33 22 10 7 0 1 505
2022 Ontario (excluding National Capital Region) 15 40 22 17 6 0 0 10
2020 National Capital Region 29 33 23 9 4 0 1 485
2020 Ontario (excluding National Capital Region) 54 22 17 6 0 0 0 15
2019 National Capital Region 30 38 20 8 3 1 1 580

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 41 28 15 6 9 0 1 42 58 500
2024 Ontario (excluding National Capital Region) 51 24 26 0 0 0 0 51 49 10
2022 National Capital Region 45 28 14 8 4 0 0 505
2022 Ontario (excluding National Capital Region) 36 17 33 0 0 14 0 10
2020 National Capital Region 46 30 13 7 3 0 1 480
2020 Ontario (excluding National Capital Region) 54 34 0 0 6 6 0 15
2019 National Capital Region 51 26 13 5 3 1 0 575

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 24 10 5 4 0 1 57 43 505
2024 Ontario (excluding National Capital Region) 51 9 32 0 0 0 8 55 45 10
2022 National Capital Region 49 30 12 5 3 0 0 505
2022 Ontario (excluding National Capital Region) 26 33 25 16 0 0 0 10
2020 National Capital Region 22 27 30 13 7 0 1 485
2020 Ontario (excluding National Capital Region) 58 13 6 17 6 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 32 15 9 5 0 1 38 62 500
2024 Ontario (excluding National Capital Region) 60 7 15 18 0 0 0 60 40 10
2022 National Capital Region 36 31 20 9 4 0 0 505
2022 Ontario (excluding National Capital Region) 27 18 14 8 11 14 9 10
2020 National Capital Region 29 34 21 12 4 0 0 485
2020 Ontario (excluding National Capital Region) 43 22 29 6 0 0 0 15
2019 National Capital Region 36 35 19 6 2 1 0 580

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 57 19 8 5 9 0 1 58 42 500
2024 Ontario (excluding National Capital Region) 77 8 7 0 0 0 8 83 17 10
2022 National Capital Region 53 23 12 6 4 1 1 500
2022 Ontario (excluding National Capital Region) 25 21 17 0 6 14 17 10
2020 National Capital Region 44 31 17 6 2 0 0 480
2020 Ontario (excluding National Capital Region) 63 24 0 12 0 0 0 15
2019 National Capital Region 68 19 7 3 2 0 1 580

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 56 27 10 4 2 0 1 57 43 500
2024 Ontario (excluding National Capital Region) 61 32 7 0 0 0 0 61 39 10
2022 National Capital Region 47 36 11 4 2 0 0 505
2022 Ontario (excluding National Capital Region) 48 37 14 0 0 0 0 10
2020 National Capital Region 29 37 23 8 3 0 0 480
2020 Ontario (excluding National Capital Region) 53 23 6 12 6 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 79 8 2 1 1 1 8 87 13 500
2024 Ontario (excluding National Capital Region) 85 7 0 0 0 0 8 92 8 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 75 10 3 2 3 0 7 81 19 500
2024 Ontario (excluding National Capital Region) 68 7 25 0 0 0 0 68 32 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 80 8 3 2 2 1 5 84 16 500
2024 Ontario (excluding National Capital Region) 60 14 0 0 0 9 17 81 19 10
2022 National Capital Region 82 7 3 1 1 1 5 505
2022 Ontario (excluding National Capital Region) 78 0 7 0 6 0 9 10
2020 National Capital Region 85 6 3 1 2 1 3 480
2020 Ontario (excluding National Capital Region) 79 0 5 10 6 0 0 15
2019 National Capital Region 85 6 3 2 1 1 3 575

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 70 19 4 3 1 0 2 72 28 500
2024 Ontario (excluding National Capital Region) 43 39 9 0 0 0 9 47 53 10
2022 National Capital Region 72 18 5 1 1 0 2 505
2022 Ontario (excluding National Capital Region) 60 16 15 0 0 0 9 10
2020 National Capital Region 76 16 5 1 1 1 2 475
2020 Ontario (excluding National Capital Region) 64 19 6 4 6 0 0 15
2019 National Capital Region 70 19 6 2 1 0 1 575

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 68 14 7 4 4 0 2 70 30 500
2024 Ontario (excluding National Capital Region) 58 9 24 0 0 9 0 64 36 10
2022 National Capital Region 69 15 8 2 3 0 2 505
2022 Ontario (excluding National Capital Region) 60 11 8 7 6 0 9 10
2020 National Capital Region 71 15 6 4 2 1 1 480
2020 Ontario (excluding National Capital Region) 59 19 6 10 6 0 0 15
2019 National Capital Region 70 17 7 3 2 0 1 575

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 63 11 3 2 0 0 20 79 21 500
2024 Ontario (excluding National Capital Region) 69 8 0 0 0 0 23 90 10 10
2022 National Capital Region 64 9 4 0 0 0 21 505
2022 Ontario (excluding National Capital Region) 66 11 8 0 0 0 15 10
2020 National Capital Region 63 11 3 1 0 1 21 485
2020 Ontario (excluding National Capital Region) 77 0 6 4 0 0 13 15
2019 National Capital Region 61 12 3 1 0 0 23 575

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 73 17 4 1 1 0 4 76 24 500
2024 Ontario (excluding National Capital Region) 75 17 0 0 0 0 8 81 19 10
2022 National Capital Region 75 15 5 1 0 0 4 505
2022 Ontario (excluding National Capital Region) 73 20 6 0 0 0 0 10
2020 National Capital Region 71 18 4 2 0 1 3 485
2020 Ontario (excluding National Capital Region) 78 6 0 10 0 0 6 15
2019 National Capital Region 69 18 8 1 1 1 2 575

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 75 14 5 2 1 1 2 78 22 500
2024 Ontario (excluding National Capital Region) 74 26 0 0 0 0 0 74 26 10
2022 National Capital Region 84 9 3 1 1 0 3 505
2022 Ontario (excluding National Capital Region) 91 0 0 0 0 0 9 10
2020 National Capital Region 82 11 3 0 1 1 2 485
2020 Ontario (excluding National Capital Region) 71 18 0 10 0 0 0 15
2019 National Capital Region 86 7 2 1 1 0 2 580

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 52 25 13 5 2 0 1 53 47 500
2024 Ontario (excluding National Capital Region) 51 24 9 0 0 8 9 61 39 10
2022 National Capital Region 53 25 14 3 3 0 1 505
2022 Ontario (excluding National Capital Region) 49 20 15 0 7 0 9 10
2020 National Capital Region 45 27 18 5 2 1 1 485
2020 Ontario (excluding National Capital Region) 47 31 16 0 6 0 0 15
2019 National Capital Region 53 30 11 3 2 0 2 575

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 6 28 42 17 7 0 0 34 24 505
2024 Ontario (excluding National Capital Region) 16 34 49 0 0 0 0 51 0 10
2022 National Capital Region 7 26 41 19 6 0 0 33 25 505
2022 Ontario (excluding National Capital Region) 8 14 49 24 6 0 0 22 29 10
2020 National Capital Region 9 31 38 16 5 0 0 40 21 485
2020 Ontario (excluding National Capital Region) 12 40 30 11 6 0 0 52 17 15
2019 National Capital Region 18 38 33 9 1 0 0 57 10 580

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 15 24 40 14 6 0 0 20 39 500
2024 Ontario (excluding National Capital Region) 0 9 57 17 16 0 0 34 9 10
2022 National Capital Region 11 23 39 20 6 0 0 26 35 505
2022 Ontario (excluding National Capital Region) 6 7 66 7 14 0 0 22 12 10
2020 National Capital Region 10 28 41 14 7 0 0 21 38 480
2020 Ontario (excluding National Capital Region) 11 17 39 23 10 0 0 33 28 20
2019 National Capital Region 6 17 42 27 7 0 0 35 23 575

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 43 21 8 6 4 0 63 15 505
2024 Ontario (excluding National Capital Region) 43 31 17 0 0 9 0 81 0 10
2022 National Capital Region 14 41 20 15 6 4 0 57 22 505
2022 Ontario (excluding National Capital Region) 7 31 17 14 12 18 0 47 32 10
2020 National Capital Region 30 45 13 9 2 2 0 77 10 485
2020 Ontario (excluding National Capital Region) 55 39 0 0 6 0 0 94 6 15
2019 National Capital Region 27 46 15 7 1 4 0 76 9 575

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 National Capital Region 10 29 34 20 8 500
2024 Ontario (excluding National Capital Region) 9 41 31 18 0 10
2022 National Capital Region 10 25 38 21 5 505
2022 Ontario (excluding National Capital Region) 8 6 51 22 14 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 36 8 5 2 4 1 84 8 500
2024 Ontario (excluding National Capital Region) 58 26 9 7 0 0 0 84 7 10
2022 National Capital Region 49 32 12 3 2 3 1 83 5 505
2022 Ontario (excluding National Capital Region) 35 42 12 0 0 11 0 86 0 10
2020 National Capital Region 46 31 13 4 3 3 0 80 7 485
2020 Ontario (excluding National Capital Region) 59 23 6 0 6 6 0 87 6 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 38 31 7 13 9 1 1 70 23 500
2024 Ontario (excluding National Capital Region) 42 43 0 16 0 0 0 84 16 10
2022 National Capital Region 42 27 10 14 6 1 0 69 21 505
2022 Ontario (excluding National Capital Region) 30 33 0 6 24 7 0 68 32 10
2020 National Capital Region 36 27 13 14 8 1 0 64 23 485
2020 Ontario (excluding National Capital Region) 46 11 6 18 6 12 0 65 28 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 50 34 5 4 5 1 1 86 9 505
2024 Ontario (excluding National Capital Region) 49 35 16 0 0 0 0 84 0 10
2022 National Capital Region 54 30 6 7 3 1 0 84 10 505
2022 Ontario (excluding National Capital Region) 30 22 0 23 11 14 0 61 39 10
2020 National Capital Region 48 33 8 7 3 1 1 81 10 485
2020 Ontario (excluding National Capital Region) 66 16 0 6 6 6 0 87 13 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 23 40 14 13 7 1 0 64 21 505
2024 Ontario (excluding National Capital Region) 42 31 9 9 9 0 0 73 18 10
2022 National Capital Region 24 40 17 11 5 3 0 65 17 505
2022 Ontario (excluding National Capital Region) 24 35 17 11 6 7 0 64 17 10
2020 National Capital Region 33 35 15 11 4 2 0 69 15 485
2020 Ontario (excluding National Capital Region) 49 39 0 0 12 0 0 88 12 15
2019 National Capital Region 28 40 16 10 2 3 0 71 13 575

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 18 56 10 10 4 2 0 75 14 130
2022 National Capital Region 13 53 17 12 3 1 0 67 15 140
2020 National Capital Region 21 42 17 16 3 1 0 64 19 125
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 13 87 500
2024 Ontario (excluding National Capital Region) 9 91 10
2022 National Capital Region 8 92 505
2022 Ontario (excluding National Capital Region) 33 67 10
2020 National Capital Region 8 92 485
2020 Ontario (excluding National Capital Region) 6 94 15
2019 National Capital Region 11 89 580

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 61 39 65
2022 National Capital Region 61 39 40

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 80 20 65
2022 National Capital Region 90 10 40

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 54 38 4 4 0 0 0 92 4 55
2022 National Capital Region 60 26 3 3 5 3 0 89 8 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 45 32 9 6 3 2 2 80 10 500
2024 Ontario (excluding National Capital Region) 50 25 0 7 0 9 9 92 8 10
2022 National Capital Region 43 38 6 6 2 2 2 85 8 505
2022 Ontario (excluding National Capital Region) 35 42 0 12 0 0 11 86 14 10
2020 National Capital Region 45 33 8 4 1 5 3 85 6 485
2020 Ontario (excluding National Capital Region) 66 21 6 0 6 0 0 88 6 15
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 19 68 505
2024 Ontario (excluding National Capital Region) 9 67 10
2022 National Capital Region 23 63 505
2022 Ontario (excluding National Capital Region) 7 72 10
2020 National Capital Region 25 57 485
2020 Ontario (excluding National Capital Region) 6 82 15

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 National Capital Region 49 51 95
2022 National Capital Region 34 66 115
2020 National Capital Region 40 60 120

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 13 20 14 27 23 1 2 34 51 95
2022 National Capital Region 15 23 12 19 23 2 6 41 46 115
2020 National Capital Region 24 21 10 26 16 1 2 47 43 120

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 3 20 11 15 46 2 3 25 64 95
2022 National Capital Region 6 14 12 20 42 4 2 21 67 115
2020 National Capital Region 10 13 8 31 34 2 2 24 67 120

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 National Capital Region 48 18 9 4 4 1 15 57 43 500
2024 Ontario (excluding National Capital Region) 40 34 8 0 0 0 18 49 51 10
2022 National Capital Region 44 17 12 5 4 2 16 505
2022 Ontario (excluding National Capital Region) 32 0 0 0 0 21 47 10
2020 National Capital Region 49 22 12 6 4 1 7 485
2020 Ontario (excluding National Capital Region) 22 22 18 12 0 0 26 15
2019 National Capital Region 42 18 14 9 9 2 7 575
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