2024 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 48 7 0 0 0 0 93 0 25
2024 Non-shift worker 28 45 5 15 7 0 0 73 22 1045
2022 Shift worker 51 49 0 0 0 0 0 100 0 30
2022 Non-shift worker 37 47 4 10 3 0 0 84 12 1105
2020 Shift worker 48 35 3 15 0 0 0 83 15 40
2020 Non-shift worker 29 49 5 14 4 0 0 78 17 1230

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 16 0 13 0 0 0 87 13 25
2024 Non-shift worker 65 17 6 6 4 0 2 83 11 1045

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 29 3 16 0 0 0 82 16 25
2024 Non-shift worker 61 19 6 7 5 0 1 81 12 1045

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 37 9 15 21 0 0 56 35 25
2024 Non-shift worker 23 23 8 19 25 0 2 47 46 1045
2022 Shift worker 52 30 15 0 0 0 3 85 0 30
2022 Non-shift worker 41 33 7 10 6 0 3 76 16 1100
2020 Shift worker 42 35 14 6 3 0 0 77 9 40
2020 Non-shift worker 36 39 8 13 4 0 1 75 17 1230
2019 Shift worker 36 36 7 16 4 0 0 72 20 45
2019 Non-shift worker 38 31 8 14 8 0 0 69 23 1280

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 42 17 18 3 0 0 62 21 25
2024 Non-shift worker 25 37 14 14 9 0 1 63 23 1045
2022 Shift worker 40 47 9 4 0 0 0 87 4 30
2022 Non-shift worker 28 39 13 13 6 0 0 68 19 1100
2020 Shift worker 36 46 11 0 5 0 3 84 5 40
2020 Non-shift worker 30 40 12 12 4 0 1 71 17 1225
2019 Shift worker 28 43 10 15 4 0 0 71 19 45
2019 Non-shift worker 28 38 13 15 6 0 0 66 21 1280

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 34 7 4 20 0 0 69 24 25
2024 Non-shift worker 32 33 11 13 10 0 0 65 24 1045
2022 Shift worker 55 35 10 0 0 0 0 90 0 30
2022 Non-shift worker 43 36 10 7 3 0 1 80 10 1100
2020 Shift worker 42 36 12 5 5 0 0 78 10 40
2020 Non-shift worker 42 38 10 8 2 0 1 80 10 1225
2019 Shift worker 47 32 9 12 0 0 0 79 12 45
2019 Non-shift worker 37 35 13 9 5 0 0 72 15 1275

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 38 26 0 0 0 0 74 0 25
2024 Non-shift worker 34 33 8 13 11 0 0 68 24 1045
2022 Shift worker 52 19 20 3 7 0 0 70 10 30
2022 Non-shift worker 44 31 8 10 6 0 0 75 17 1105
2020 Shift worker 56 25 11 4 5 0 0 80 9 40
2020 Non-shift worker 45 29 9 11 5 0 0 75 16 1225
2019 Shift worker 56 19 19 7 0 0 0 74 7 45
2019 Non-shift worker 45 31 10 8 5 0 0 76 14 1270

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 49 9 10 7 0 0 73 18 25
2024 Non-shift worker 34 38 12 9 6 0 0 72 16 1045
2022 Shift worker 38 32 19 4 4 0 3 72 9 30
2022 Non-shift worker 37 42 9 7 4 0 0 79 12 1105
2020 Shift worker 35 48 3 14 0 0 0 83 14 40
2020 Non-shift worker 35 40 12 9 4 0 0 75 13 1230
2019 Shift worker 41 32 13 7 6 0 0 73 14 45
2019 Non-shift worker 32 41 13 8 5 0 0 74 13 1280

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 29 10 0 6 0 0 84 6 25
2024 Non-shift worker 31 35 13 10 10 0 0 67 20 1045
2022 Shift worker 41 22 16 12 7 0 3 65 19 30
2022 Non-shift worker 38 35 10 10 7 0 0 73 17 1105
2020 Shift worker 52 29 8 3 8 0 0 81 11 40
2020 Non-shift worker 36 38 11 10 5 0 0 74 15 1230
2019 Shift worker 38 39 16 7 0 0 0 76 7 45
2019 Non-shift worker 29 37 15 12 6 0 0 66 18 1280

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 47 13 7 6 0 0 73 14 25
2024 Non-shift worker 31 43 9 10 6 0 0 75 16 1045
2022 Shift worker 22 58 13 3 4 0 0 81 7 30
2022 Non-shift worker 32 45 8 10 5 0 0 77 15 1105
2020 Shift worker 33 50 12 2 3 0 0 83 5 40
2020 Non-shift worker 32 41 11 11 4 0 0 73 16 1225
2019 Shift worker 35 45 16 4 0 0 0 80 4 45
2019 Non-shift worker 25 40 12 15 8 0 0 65 23 1270

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 47 6 11 6 0 0 76 18 25
2024 Non-shift worker 43 39 9 6 3 0 0 82 8 1045
2022 Shift worker 34 55 11 0 0 0 0 89 0 30
2022 Non-shift worker 49 38 6 5 2 0 0 87 7 1100
2020 Shift worker 42 40 7 8 3 0 0 82 11 40
2020 Non-shift worker 47 39 7 6 2 0 0 85 7 1220
2019 Shift worker 44 37 10 7 2 0 0 80 9 45
2019 Non-shift worker 39 40 12 6 3 0 0 79 9 1275

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 40 25 6 3 0 0 66 9 25
2024 Non-shift worker 32 39 12 9 8 0 0 71 17 1045
2022 Shift worker 34 26 33 3 4 0 0 60 7 30
2022 Non-shift worker 37 37 11 8 6 0 0 75 14 1105
2020 Shift worker 44 33 12 6 5 0 0 78 11 40
2020 Non-shift worker 37 37 12 9 5 0 0 74 14 1230
2019 Shift worker 41 31 18 8 2 0 0 72 10 45
2019 Non-shift worker 30 39 14 10 6 0 0 70 16 1275

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 59 10 0 0 0 0 90 0 25
2024 Non-shift worker 47 34 11 5 3 0 0 81 8 1045
2022 Shift worker 40 44 13 0 0 0 3 86 0 30
2022 Non-shift worker 49 37 8 4 2 0 0 86 6 1105
2020 Shift worker 46 43 9 2 0 0 0 89 2 40
2020 Non-shift worker 49 33 12 5 2 0 0 82 6 1225
2019 Shift worker 50 32 6 7 4 0 0 83 11 45
2019 Non-shift worker 44 37 11 5 3 0 0 82 7 1275

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 53 25 4 3 0 5 67 7 25
2024 Non-shift worker 28 36 15 12 9 0 0 65 20 1045
2022 Shift worker 19 44 19 11 0 4 3 68 12 30
2022 Non-shift worker 34 40 11 10 5 0 0 74 15 1105
2020 Shift worker 22 45 22 8 0 0 3 69 8 40
2020 Non-shift worker 33 42 10 10 4 0 0 75 14 1225
2019 Shift worker 51 25 11 12 2 0 0 75 14 45
2019 Non-shift worker 28 40 14 11 6 0 0 68 18 1275

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 42 11 13 3 0 0 73 16 25
2024 Non-shift worker 33 35 16 9 6 0 0 69 15 1045
2022 Shift worker 28 52 9 11 0 0 0 80 11 30
2022 Non-shift worker 38 37 14 8 3 0 0 75 11 1105
2020 Shift worker 41 35 13 3 5 0 3 79 8 40
2020 Non-shift worker 39 37 13 7 3 0 0 76 11 1230
2019 Shift worker 48 30 13 7 2 0 0 78 9 45
2019 Non-shift worker 32 37 15 9 6 0 0 69 16 1275

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 48 16 0 3 0 0 81 3 25
2024 Non-shift worker 31 37 13 10 7 0 1 69 17 1045
2022 Shift worker 40 50 9 0 0 0 0 91 0 30
2022 Non-shift worker 36 37 12 10 4 1 0 73 15 1105
2020 Shift worker 35 44 2 5 8 3 3 84 14 40
2020 Non-shift worker 33 40 11 12 3 1 0 74 15 1215
2019 Shift worker 38 30 25 5 2 0 0 68 7 40
2019 Non-shift worker 27 41 14 12 5 0 0 69 17 1260

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 37 7 11 3 0 0 79 14 25
2024 Non-shift worker 35 39 14 7 5 0 0 75 11 1045
2022 Shift worker 36 47 12 4 0 0 0 83 4 30
2022 Non-shift worker 40 39 11 6 3 0 0 79 10 1105
2020 Shift worker 46 43 6 5 0 0 0 89 5 40
2020 Non-shift worker 41 39 11 7 3 0 0 79 10 1225
2019 Shift worker 55 25 9 4 7 0 0 81 11 45
2019 Non-shift worker 38 39 13 6 3 0 0 78 10 1280

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 15 12 4 0 0 0 84 4 25
2024 Non-shift worker 35 31 15 11 7 0 1 67 18 1045
2022 Shift worker 46 43 2 5 3 0 0 89 9 30
2022 Non-shift worker 32 31 18 10 9 0 0 64 18 1105
2020 Shift worker 47 29 12 9 2 0 0 76 12 40
2020 Non-shift worker 28 32 19 12 8 0 0 60 20 1225
2019 Shift worker 61 32 7 0 0 0 0 93 0 45
2019 Non-shift worker 34 33 17 9 6 0 1 67 16 1275

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 31 40 15 4 0 0 19 41 25
2024 Non-shift worker 14 28 35 14 7 1 2 22 43 1045
2022 Shift worker 3 50 24 14 3 0 5 18 57 30
2022 Non-shift worker 11 25 35 20 8 0 1 28 36 1105
2020 Shift worker 3 15 35 30 17 0 0 47 18 40
2020 Non-shift worker 10 23 40 20 7 1 0 27 33 1230
2019 Shift worker 3 18 34 30 14 2 0 45 21 45
2019 Non-shift worker 14 30 32 17 5 1 1 23 45 1275

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 29 30 0 8 4 12 10 54 25
2024 Non-shift worker 21 27 29 13 6 1 2 19 51 1040
2022 Shift worker 13 27 31 9 8 4 8 19 45 30
2022 Non-shift worker 18 31 29 13 6 1 2 19 51 1100
2020 Shift worker 13 18 29 16 16 6 2 35 34 40
2020 Non-shift worker 15 26 33 17 7 2 1 24 42 1225
2019 Shift worker 11 24 34 15 12 2 2 28 36 45
2019 Non-shift worker 24 28 26 13 5 1 2 18 54 1280

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 24 22 18 15 0 11 38 38 25
2024 Non-shift worker 16 20 34 19 8 1 2 27 37 1045
2022 Shift worker 11 16 31 28 11 0 3 40 28 30
2022 Non-shift worker 15 23 31 19 10 0 2 29 39 1100
2020 Shift worker 5 15 33 19 21 7 0 43 22 40
2020 Non-shift worker 14 22 34 22 7 0 1 30 36 1225
2019 Shift worker 3 20 23 35 17 0 2 54 23 45
2019 Non-shift worker 14 21 32 21 9 1 2 31 36 1275

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 6 11 47 15 7 4 70 18 25
2024 Non-shift worker 26 23 25 14 9 1 3 23 51 1045
2022 Shift worker 11 14 21 25 16 6 6 47 29 30
2022 Non-shift worker 21 23 24 15 11 2 3 28 46 1100
2020 Shift worker 5 13 32 23 23 4 0 48 18 40
2020 Non-shift worker 17 23 26 22 10 1 1 32 41 1225
2019 Shift worker 4 14 15 41 24 0 2 66 19 45
2019 Non-shift worker 22 24 25 17 9 1 2 27 48 1280

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 9 21 17 12 16 15 43 27 25
2024 Non-shift worker 12 18 27 24 12 3 5 39 32 1045
2022 Shift worker 24 9 16 12 18 11 9 38 42 30
2022 Non-shift worker 15 23 28 17 11 3 4 29 40 1105
2020 Shift worker 5 24 13 19 31 8 0 54 31 40
2020 Non-shift worker 10 17 29 27 13 3 1 42 28 1220
2019 Shift worker 4 19 27 21 23 3 2 47 25 45
2019 Non-shift worker 17 21 28 20 9 2 3 30 40 1280

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 10 47 14 9 4 4 25 24 25
2024 Non-shift worker 19 25 31 14 7 2 3 22 45 1045
2022 Shift worker 6 33 28 9 14 3 7 25 43 30
2022 Non-shift worker 17 28 32 13 8 2 2 21 46 1105
2020 Shift worker 8 14 19 23 27 7 2 55 24 40
2020 Non-shift worker 16 24 34 15 8 2 1 24 41 1225
2019 Shift worker 6 25 26 27 12 2 2 41 33 45
2019 Non-shift worker 22 25 30 12 6 2 2 19 50 1280

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 11 24 21 19 0 11 45 28 25
2024 Non-shift worker 8 14 37 25 13 0 2 39 23 1045
2022 Shift worker 0 22 43 16 20 0 0 35 22 30
2022 Non-shift worker 5 13 36 28 14 1 3 44 19 1105
2020 Shift worker 5 11 51 17 16 0 0 33 16 40
2020 Non-shift worker 10 26 36 20 7 0 0 27 36 1230
2019 Shift worker 6 19 26 28 18 0 2 47 26 45
2019 Non-shift worker 19 23 30 17 9 1 1 26 43 1280
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 21 21 0 10 8 14 61 12 25
2024 Non-shift worker 28 29 16 9 7 5 6 64 18 1045
2022 Shift worker 28 47 10 0 0 9 5 88 0 30
2022 Non-shift worker 30 29 15 7 5 8 6 68 14 1105
2020 Shift worker 38 33 12 6 3 6 3 78 9 40
2020 Non-shift worker 29 32 16 8 5 7 4 68 14 1230
2019 Shift worker 41 28 16 4 0 9 2 77 5 45
2019 Non-shift worker 25 32 16 10 8 5 4 63 20 1280

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 31 10 4 3 4 0 82 7 25
2024 Non-shift worker 51 27 9 7 5 1 0 79 12 1045
2022 Shift worker 62 29 9 0 0 0 0 91 0 30
2022 Non-shift worker 55 26 7 7 4 1 0 81 11 1105
2020 Shift worker 55 24 10 8 3 0 0 79 11 40
2020 Non-shift worker 52 27 9 8 4 1 0 79 12 1230
2019 Shift worker 64 17 15 5 0 0 0 80 5 45
2019 Non-shift worker 44 30 9 9 6 2 0 75 16 1275

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 34 0 0 3 0 0 97 3 25
2024 Non-shift worker 55 31 5 5 4 0 0 86 9 1045
2022 Shift worker 55 30 12 3 0 0 0 85 3 30
2022 Non-shift worker 62 25 5 5 2 0 0 88 7 1105
2020 Shift worker 68 20 0 6 3 0 3 91 9 40
2020 Non-shift worker 58 28 7 4 2 1 0 86 7 1225
2019 Shift worker 63 30 2 2 2 0 0 94 4 45
2019 Non-shift worker 49 33 8 7 3 0 0 82 10 1275

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 32 11 3 3 4 0 82 6 25
2024 Non-shift worker 50 33 8 5 3 1 0 84 8 1045
2022 Shift worker 46 41 7 0 0 3 4 93 0 30
2022 Non-shift worker 53 32 7 5 1 1 0 87 6 1105
2020 Shift worker 45 31 13 0 2 5 3 83 2 40
2020 Non-shift worker 50 34 10 4 2 0 0 84 6 1220
2019 Shift worker 52 34 12 2 0 0 0 86 2 45
2019 Non-shift worker 44 34 13 4 3 1 0 79 7 1280

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 21 20 14 7 4 11 51 25 25
2024 Non-shift worker 41 27 11 6 6 5 5 75 13 1045
2022 Shift worker 55 13 13 5 6 9 0 74 12 30
2022 Non-shift worker 45 28 9 6 3 6 3 80 10 1105

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 36 14 6 7 4 11 68 15 25
2024 Non-shift worker 37 27 12 7 6 6 5 72 15 1045
2022 Shift worker 49 29 19 0 0 3 0 80 0 30
2022 Non-shift worker 42 28 10 7 4 6 4 77 11 1105
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 53 11 0 3 0 7 85 3 25
2024 Non-shift worker 53 28 9 4 3 1 2 84 7 1045
2022 Shift worker 32 24 23 10 0 0 11 63 11 30
2022 Non-shift worker 57 26 10 2 2 1 3 86 4 1105
2020 Shift worker 36 33 13 0 5 3 10 79 6 40
2020 Non-shift worker 59 24 9 3 2 1 2 85 5 1230
2019 Shift worker 46 25 15 5 0 5 5 78 6 45
2019 Non-shift worker 47 30 12 4 3 1 3 79 8 1285

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 18 0 10 3 0 4 87 13 25
2024 Non-shift worker 46 31 9 7 7 0 0 77 14 1045
2022 Shift worker 36 30 17 15 0 0 2 67 16 30
2022 Non-shift worker 48 30 9 7 5 0 0 79 12 1105
2020 Shift worker 50 29 10 8 3 0 0 79 11 40
2020 Non-shift worker 47 30 10 8 5 1 1 77 13 1235
2019 Shift worker 47 29 14 7 2 0 0 76 9 45
2019 Non-shift worker 40 30 13 9 6 1 1 71 15 1280

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 25 0 0 6 0 3 94 6 25
2024 Non-shift worker 53 24 11 4 5 1 1 79 10 1045
2022 Shift worker 53 26 17 4 0 0 0 79 4 30
2022 Non-shift worker 57 21 11 5 3 2 1 80 9 1105
2020 Shift worker 63 26 8 0 3 0 0 89 3 40
2020 Non-shift worker 54 25 10 4 4 2 1 81 8 1225

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 21 14 0 3 0 0 83 3 25
2024 Non-shift worker 49 31 7 7 5 1 1 81 12 1045
2022 Shift worker 44 34 18 4 0 0 0 78 4 30
2022 Non-shift worker 53 27 8 7 4 0 0 81 11 1105
2020 Shift worker 53 32 8 8 0 0 0 85 8 40
2020 Non-shift worker 51 29 9 6 5 1 0 80 11 1230
2019 Shift worker 53 29 16 3 0 0 0 81 3 45
2019 Non-shift worker 43 31 11 8 6 1 0 75 14 1275

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 7 4 0 0 4 8 95 0 25
2024 Non-shift worker 64 22 6 2 3 1 1 89 5 1045
2022 Shift worker 55 31 9 3 0 3 0 88 3 30
2022 Non-shift worker 69 21 5 2 1 1 1 92 3 1105

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 24 7 0 3 0 0 90 3 25
2024 Non-shift worker 55 25 8 6 5 0 0 81 11 1045
2022 Shift worker 47 34 16 3 0 0 0 81 3 30
2022 Non-shift worker 57 24 8 7 4 0 0 82 11 1105
2020 Shift worker 67 23 2 2 6 0 0 90 8 40
2020 Non-shift worker 56 26 8 7 3 0 0 82 10 1230
2019 Shift worker 53 36 7 4 0 0 0 89 4 45
2019 Non-shift worker 48 30 10 7 5 1 0 78 12 1280

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 90 0 0 7 3 0 0 90 10 25
2024 Non-shift worker 80 9 3 2 3 0 2 91 6 1045
2022 Shift worker 83 15 0 3 0 0 0 97 3 30
2022 Non-shift worker 81 8 2 3 3 0 4 92 5 1105
2019 Shift worker 84 5 5 0 4 0 2 91 4 45
2019 Non-shift worker 77 12 5 2 2 0 2 91 4 1275
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 30 4 3 3 12 0 89 6 25
2024 Non-shift worker 33 28 15 10 9 5 0 64 20 1045
2022 Shift worker 42 28 19 3 4 4 0 73 7 30
2022 Non-shift worker 37 33 11 8 4 7 0 75 13 1105
2020 Shift worker 39 36 17 0 3 5 0 79 3 40
2020 Non-shift worker 39 30 13 7 4 6 0 75 12 1230
2019 Shift worker 42 37 15 0 0 7 0 84 0 45
2019 Non-shift worker 26 35 15 10 7 6 0 65 18 1275

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 11 6 3 8 0 79 10 25
2024 Non-shift worker 26 29 15 14 14 2 0 56 28 1045
2022 Shift worker 53 17 23 3 0 4 0 73 3 30
2022 Non-shift worker 33 32 14 12 7 2 0 67 19 1105
2020 Shift worker 50 31 11 0 5 3 0 83 5 40
2020 Non-shift worker 36 34 13 9 5 3 0 72 15 1230
2019 Shift worker 43 37 13 6 0 0 0 80 6 45
2019 Non-shift worker 22 34 17 14 9 3 0 59 23 1280

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 17 28 0 6 8 0 64 6 25
2024 Non-shift worker 19 26 15 19 17 4 0 46 38 1045
2022 Shift worker 48 19 22 4 0 7 0 72 4 30
2022 Non-shift worker 23 30 16 17 10 4 0 55 28 1105
2020 Shift worker 35 36 16 3 5 4 0 75 8 40
2020 Non-shift worker 24 36 17 12 6 4 0 63 19 1225
2019 Shift worker 30 43 17 4 0 6 0 77 5 45
2019 Non-shift worker 17 26 21 19 12 5 1 45 33 1275

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 22 12 3 10 15 0 70 15 25
2024 Non-shift worker 18 29 15 18 17 2 0 48 36 1045
2022 Shift worker 43 19 31 3 0 4 0 65 3 30
2022 Non-shift worker 20 32 13 19 14 1 0 53 34 1105
2020 Shift worker 40 39 10 0 8 3 0 81 8 40
2020 Non-shift worker 24 36 16 15 8 1 0 61 23 1230
2019 Shift worker 34 38 16 10 0 2 0 73 11 45
2019 Non-shift worker 15 28 19 22 14 2 0 44 37 1280

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 13 25 10 3 4 0 61 14 25
2024 Non-shift worker 41 27 14 6 4 5 3 73 11 1045
2022 Shift worker 56 18 7 16 0 3 0 77 16 30
2022 Non-shift worker 37 26 17 6 5 6 3 69 12 1105
2020 Shift worker 53 22 13 3 3 6 0 80 6 40
2020 Non-shift worker 45 25 14 4 4 5 3 76 9 1230
2019 Shift worker 58 20 9 5 5 2 2 80 11 45
2019 Non-shift worker 42 24 14 6 4 7 3 74 11 1285
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 54 3 3 3 4 0 90 6 25
2024 Non-shift worker 18 44 16 14 6 1 0 63 21 1045
2022 Shift worker 29 50 11 10 0 0 0 79 10 30
2022 Non-shift worker 23 44 15 12 4 1 0 68 17 1105
2020 Shift worker 35 54 5 3 3 0 0 89 6 40
2020 Non-shift worker 25 42 17 11 3 1 0 68 14 1225
2019 Shift worker 35 47 10 8 0 0 0 83 8 45
2019 Non-shift worker 20 39 19 15 6 1 0 60 22 1280

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 36 15 14 3 11 0 64 19 25
2024 Non-shift worker 10 23 18 24 21 3 0 34 47 1045
2022 Shift worker 24 33 33 8 0 3 0 58 9 30
2022 Non-shift worker 13 29 21 24 11 3 0 43 35 1105
2020 Shift worker 33 31 23 5 6 3 0 66 11 40
2020 Non-shift worker 16 35 18 19 9 3 0 52 29 1220
2019 Shift worker 29 30 15 17 5 3 0 62 22 45
2019 Non-shift worker 11 25 20 25 17 2 0 37 43 1275

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 23 28 10 6 0 3 54 17 25
2024 Non-shift worker 28 35 14 11 9 3 1 66 20 1045
2022 Shift worker 19 44 28 3 0 6 0 67 3 30
2022 Non-shift worker 28 38 13 12 5 3 2 69 18 1105
2020 Shift worker 36 32 11 9 8 2 0 70 18 40
2020 Non-shift worker 29 37 15 11 5 3 1 68 16 1230
2019 Shift worker 39 22 20 9 2 5 4 67 11 45
2019 Non-shift worker 25 36 15 13 7 3 1 63 21 1280

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 39 3 10 3 4 0 83 13 25
2024 Non-shift worker 25 38 20 8 7 2 0 64 15 1045
2022 Shift worker 34 39 27 0 0 0 0 73 0 30
2022 Non-shift worker 28 39 18 9 3 2 0 69 13 1100
2020 Shift worker 44 34 16 3 3 0 0 78 5 40
2020 Non-shift worker 28 37 19 8 3 3 0 68 12 1225
2019 Shift worker 35 43 17 0 5 0 0 78 5 45
2019 Non-shift worker 21 34 23 12 7 3 0 57 19 1275

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 15 18 7 10 13 3 58 21 25
2024 Non-shift worker 16 23 19 15 14 10 3 44 34 1045
2022 Shift worker 19 33 17 12 0 14 4 64 14 30
2022 Non-shift worker 19 23 18 13 11 14 3 50 28 1105
2020 Shift worker 39 33 11 7 3 8 0 78 11 40
2020 Non-shift worker 21 20 19 13 11 13 3 49 29 1230
2019 Shift worker 36 35 7 6 2 11 4 83 9 45
2019 Non-shift worker 14 21 22 14 14 12 2 41 33 1280

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 32 5 10 13 7 0 70 25 25
2024 Non-shift worker 20 30 18 17 11 3 0 52 29 1045
2022 Shift worker 38 39 16 4 4 0 0 76 8 30
2022 Non-shift worker 25 35 17 13 7 3 0 62 20 1105
2020 Shift worker 39 34 14 7 6 0 0 74 12 40
2020 Non-shift worker 26 34 17 13 6 3 0 62 20 1230
2019 Shift worker 43 36 14 2 0 5 0 83 2 45
2019 Non-shift worker 22 33 18 15 9 3 0 56 25 1275

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 29 18 0 0 5 4 48 52 25
2024 Non-shift worker 37 24 16 8 8 2 5 40 60 1045
2022 Shift worker 68 14 9 0 3 4 3 30
2022 Non-shift worker 46 24 15 6 5 1 3 1105
2020 Shift worker 44 30 24 2 0 0 0 40
2020 Non-shift worker 49 23 14 6 4 1 3 1230
2019 Shift worker 56 22 14 2 4 0 2 45
2019 Non-shift worker 51 24 13 5 3 1 3 1280

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 9 13 3 5 0 14 64 36 25
2024 Non-shift worker 47 11 8 5 9 2 19 59 41 1045

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 9 0 0 3 0 18 85 15 25
2024 Non-shift worker 65 10 5 2 4 4 9 76 24 1045
2022 Shift worker 78 6 3 8 0 4 3 30
2022 Non-shift worker 76 8 4 2 2 3 5 1105
2020 Shift worker 88 7 0 0 3 2 0 40
2020 Non-shift worker 75 9 5 2 2 4 3 1225
2019 Shift worker 79 7 10 2 0 2 0 45
2019 Non-shift worker 69 11 5 2 4 5 4 1275

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 4 0 3 3 0 22 87 13 25
2024 Non-shift worker 62 8 6 2 3 2 16 76 24 1045

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 0 16 4 3 0 15 73 27 25
2024 Non-shift worker 52 11 11 5 6 2 12 61 39 1045

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 38 13 10 13 8 0 61 25 25
2024 Non-shift worker 17 30 13 19 16 3 2 49 37 1045
2022 Shift worker 27 34 17 11 3 3 5 66 16 30
2022 Non-shift worker 23 35 12 12 13 3 1 61 26 1105
2020 Shift worker 41 27 11 7 6 3 6 75 14 40
2020 Non-shift worker 25 32 14 12 12 3 2 60 26 1230
2019 Shift worker 54 19 14 5 6 2 0 74 12 45
2019 Non-shift worker 20 31 15 14 15 3 1 53 31 1280

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 37 14 3 3 6 3 78 7 25
2024 Non-shift worker 20 40 18 11 7 4 1 63 18 1045
2022 Shift worker 27 50 23 0 0 0 0 77 0 30
2022 Non-shift worker 24 42 15 10 4 5 0 70 14 1105
2020 Shift worker 29 33 11 6 6 11 3 73 14 40
2020 Non-shift worker 23 44 18 8 3 4 0 70 12 1230
2019 Shift worker 19 38 33 2 2 7 0 61 4 45
2019 Non-shift worker 17 42 18 12 5 5 1 62 18 1275

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 27 3 3 3 4 0 90 6 25
2024 Non-shift worker 29 38 15 8 7 2 1 68 16 1045
2022 Shift worker 54 43 3 0 0 0 0 97 0 30
2022 Non-shift worker 34 40 11 8 4 2 0 76 12 1105
2020 Shift worker 51 30 9 4 3 0 3 84 7 40
2020 Non-shift worker 34 41 12 7 3 2 0 76 11 1225
2019 Shift worker 48 40 10 0 2 0 0 88 2 45
2019 Non-shift worker 30 40 15 9 4 2 0 72 13 1280

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 49 10 0 3 4 0 86 3 25
2024 Non-shift worker 30 40 11 8 4 6 1 75 13 1045
2022 Shift worker 48 37 15 0 0 0 0 85 0 30
2022 Non-shift worker 31 40 13 7 3 5 0 76 11 1105
2020 Shift worker 55 27 10 0 4 0 3 85 5 40
2020 Non-shift worker 36 37 13 6 3 5 0 77 9 1230
2019 Shift worker 55 34 9 0 2 0 0 89 2 45
2019 Non-shift worker 34 39 13 7 3 4 0 76 10 1280

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 38 17 0 3 14 3 76 4 25
2024 Non-shift worker 21 28 25 7 4 13 2 58 12 1045
2022 Shift worker 56 14 11 4 5 10 0 77 10 30
2022 Non-shift worker 26 32 21 7 3 11 1 65 11 1105
2020 Shift worker 41 24 22 0 7 3 3 69 8 40
2020 Non-shift worker 33 36 15 6 3 7 1 74 10 1230

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 32 6 7 3 11 0 82 11 25
2024 Non-shift worker 38 30 9 7 6 6 4 75 14 1045
2022 Shift worker 60 32 8 0 0 0 0 92 0 30
2022 Non-shift worker 40 34 8 6 4 6 3 81 10 1105
2020 Shift worker 52 30 10 2 6 0 0 82 7 40
2020 Non-shift worker 41 33 10 5 4 4 1 78 10 1225

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 7 18 10 31 7 23 58 16 25
2024 Non-shift worker 5 8 13 9 33 6 26 61 20 1045
2022 Shift worker 4 3 4 10 41 0 38 83 12 30
2022 Non-shift worker 3 8 13 8 38 6 23 65 16 1105

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 22 34 3 3 30 0 43 9 25
2024 Non-shift worker 7 17 22 6 4 37 7 44 17 1045
2022 Shift worker 11 17 14 0 0 48 9 67 0 30
2022 Non-shift worker 10 19 23 5 3 36 5 49 13 1105

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 24 7 0 3 0 0 90 3 25
2024 Non-shift worker 40 36 10 8 6 0 0 76 14 1045
2022 Shift worker 72 21 7 0 0 0 0 93 0 30
2022 Non-shift worker 49 36 8 5 2 0 0 85 7 1105
2020 Shift worker 70 19 6 5 0 0 0 89 5 40
2020 Non-shift worker 50 34 8 5 2 1 0 85 7 1225
2019 Shift worker 55 37 9 0 0 0 0 91 0 45
2019 Non-shift worker 42 38 11 5 4 1 0 80 9 1280

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 32 7 3 3 3 0 87 6 25
2024 Non-shift worker 26 31 18 13 10 1 0 58 24 1045
2022 Shift worker 53 34 13 0 0 0 0 87 0 30
2022 Non-shift worker 31 36 16 11 7 1 0 67 17 1105
2020 Shift worker 61 18 11 5 5 0 0 78 10 40
2020 Non-shift worker 32 33 18 10 6 1 0 66 16 1230
2019 Shift worker 50 25 15 7 2 0 0 75 9 45
2019 Non-shift worker 26 31 21 11 9 1 0 58 21 1280

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 35 13 11 3 0 0 73 14 25
2024 Non-shift worker 26 33 18 13 9 0 0 60 22 1045
2022 Shift worker 50 38 12 0 0 0 0 88 0 30
2022 Non-shift worker 32 36 15 10 6 1 0 69 16 1105
2020 Shift worker 59 22 9 5 5 0 0 81 10 40
2020 Non-shift worker 32 37 16 10 5 0 0 69 15 1220
2019 Shift worker 50 37 11 2 0 0 0 87 2 45
2019 Non-shift worker 25 35 19 12 8 1 0 61 20 1275
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 19 16 8 3 15 0 69 13 25
2024 Non-shift worker 27 24 17 15 11 5 0 55 27 1045
2022 Shift worker 34 20 37 0 0 9 0 59 0 30
2022 Non-shift worker 29 26 18 12 10 5 0 58 23 1105
2020 Shift worker 50 15 20 8 3 4 0 68 11 40
2020 Non-shift worker 31 25 19 13 8 3 1 58 22 1230
2019 Shift worker 42 19 20 6 6 5 0 65 13 45
2019 Non-shift worker 25 25 21 14 11 4 0 52 26 1285

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 49 31 21 25
2024 Non-shift worker 41 24 35 1045
2022 Shift worker 60 28 12 30
2022 Non-shift worker 43 25 32 1105
2020 Shift worker 21 40 39 40
2020 Non-shift worker 35 29 36 1235
2019 Shift worker 36 31 33 45
2019 Non-shift worker 37 24 38 1280

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 0 28 14 6 52 0 10
2024 Non-shift worker 13 23 41 9 8 6 415
2022 Shift worker 4 39 24 5 22 7 20
2022 Non-shift worker 11 32 36 6 8 7 465
2019 Shift worker 0 19 13 0 68 0 15
2019 Non-shift worker 8 24 47 5 8 8 480
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 1045
2022 Non-shift worker 9 91 1105

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 145
2022 Non-shift worker 33 67 105

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 69 31 145
2022 Non-shift worker 67 33 105

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 145
2022 Non-shift worker 9 91 105

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 145
2022 Non-shift worker 1 99 105

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 145
2022 Non-shift worker 6 94 105

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 145
2022 Non-shift worker 10 90 105

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 105

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 145
2022 Non-shift worker 35 65 105

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 145
2022 Non-shift worker 45 55 105

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 145
2022 Non-shift worker 43 57 105

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 145
2022 Non-shift worker 38 62 105

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 145
2022 Non-shift worker 43 57 105

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 145
2022 Non-shift worker 53 47 105

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 145
2022 Non-shift worker 31 69 105

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 105

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 145
2022 Non-shift worker 4 96 105

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 145
2022 Non-shift worker 11 89 105

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 145
2022 Non-shift worker 44 56 105

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 145
2022 Non-shift worker 20 80 105

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 145
2022 Non-shift worker 21 79 105

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 55 45 145
2022 Non-shift worker 45 55 105

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 145
2022 Non-shift worker 19 81 105

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 145
2022 Non-shift worker 9 91 105

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 145
2022 Non-shift worker 8 92 105

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 145
2022 Non-shift worker 7 93 105

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 145
2022 Non-shift worker 8 92 105

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 145
2022 Non-shift worker 11 89 105

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 145
2022 Non-shift worker 6 94 105

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 145
2022 Non-shift worker 34 66 105

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 140
2022 Non-shift worker 9 91 100

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 140
2022 Non-shift worker 28 72 100

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 140
2022 Non-shift worker 8 92 100

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 140
2022 Non-shift worker 10 90 100

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 140
2022 Non-shift worker 16 84 100

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 140
2022 Non-shift worker 8 92 100

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 140
2022 Non-shift worker 12 88 100

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 140
2022 Non-shift worker 13 87 100

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 140
2022 Non-shift worker 11 89 100

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 140
2022 Non-shift worker 31 69 100

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 140
2022 Non-shift worker 2 98 100

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 140
2022 Non-shift worker 51 49 100

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 100

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 58 42 140
2022 Non-shift worker 50 50 100

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 140

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 140
2022 Non-shift worker 9 91 100

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 8 14 14 7 7 39 11 44 28 1045
2022 Shift worker 22 16 18 0 0 35 9 68 0 30
2022 Non-shift worker 11 12 14 6 6 40 11 47 25 1105
2020 Shift worker 31 8 25 0 3 23 10 59 4 40
2020 Non-shift worker 16 16 18 8 6 31 5 50 22 1230
2019 Shift worker 33 13 15 2 0 23 14 73 4 45
2019 Non-shift worker 13 16 21 8 10 26 7 43 26 1285

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 32 20 0 3 17 0 73 4 25
2024 Non-shift worker 21 29 16 8 5 19 2 63 17 1045
2022 Shift worker 50 18 19 0 0 13 0 78 0 30
2022 Non-shift worker 25 30 18 7 4 16 1 66 13 1105
2020 Shift worker 50 26 8 3 5 8 0 82 9 40
2020 Non-shift worker 27 28 20 8 4 13 1 63 14 1230
2019 Shift worker 42 32 12 4 0 5 5 82 5 45
2019 Non-shift worker 22 28 20 9 7 13 1 59 18 1280
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 1045
2022 Non-shift worker 6 94 1105

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 100
2022 Non-shift worker 31 69 70

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 70 30 100
2022 Non-shift worker 82 18 70

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 100
2022 Non-shift worker 5 95 70

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 100
2022 Non-shift worker 0 100 70

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 100
2022 Non-shift worker 7 93 70

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 100
2022 Non-shift worker 4 96 70

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 100
2022 Non-shift worker 16 84 70

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 100
2022 Non-shift worker 37 63 70

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 100
2022 Non-shift worker 22 78 70

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 100
2022 Non-shift worker 16 84 70

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 100
2022 Non-shift worker 3 97 70

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 100
2022 Non-shift worker 23 77 70

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 100
2022 Non-shift worker 30 70 70

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 70

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 100
2022 Non-shift worker 9 91 70

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 100
2022 Non-shift worker 10 90 70

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 100
2022 Non-shift worker 17 83 70

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 100
2022 Non-shift worker 16 84 70

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 100
2022 Non-shift worker 0 100 70

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 100
2022 Non-shift worker 29 71 70

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 100
2022 Non-shift worker 11 89 70

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 100
2022 Non-shift worker 5 95 70

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 100
2022 Non-shift worker 9 91 70

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 100
2022 Non-shift worker 8 92 70

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 70

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 100
2022 Non-shift worker 7 93 70

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 100
2022 Non-shift worker 14 86 70

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 100
2022 Non-shift worker 53 47 70

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 65

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 100
2022 Non-shift worker 22 78 65

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 65

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 65

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 65

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 65

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 100
2022 Non-shift worker 10 90 65

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 100
2022 Non-shift worker 11 89 65

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 100
2022 Non-shift worker 8 92 65

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 100
2022 Non-shift worker 34 66 65

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 100
2022 Non-shift worker 6 94 65

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 100
2022 Non-shift worker 45 55 65

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 65

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 100
2022 Non-shift worker 71 29 65

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 100

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 100
2022 Non-shift worker 11 89 65

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 12 10 3 3 39 8 70 11 25
2024 Non-shift worker 11 14 17 6 5 39 8 47 21 1045
2022 Shift worker 23 9 21 0 0 34 12 60 0 30
2022 Non-shift worker 12 12 18 4 4 42 9 49 16 1105
2020 Shift worker 28 14 22 0 3 23 10 62 4 40
2020 Non-shift worker 16 18 18 5 3 35 5 56 14 1230
2019 Shift worker 30 12 17 5 0 21 15 66 8 45
2019 Non-shift worker 14 15 23 5 5 31 7 46 16 1280

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 27 13 0 3 17 0 81 4 25
2024 Non-shift worker 21 30 17 7 5 17 2 64 15 1045
2022 Shift worker 48 24 20 0 0 7 0 78 0 30
2022 Non-shift worker 26 32 18 6 3 14 2 69 10 1105
2020 Shift worker 43 25 24 0 3 5 0 71 3 40
2020 Non-shift worker 28 30 19 6 3 13 1 68 10 1230
2019 Shift worker 47 25 7 10 0 8 3 81 12 45
2019 Non-shift worker 23 28 22 5 5 16 2 62 11 1280

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 2 25 30 24 17 2 3 66 40
2022 Non-shift worker 0 3 26 12 47 12 0 4 66 25
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 26 14 7 10 0 3 41 59 25
2024 Non-shift worker 36 31 16 6 9 0 2 37 63 1040
2022 Shift worker 35 17 23 6 19 0 0 30
2022 Non-shift worker 28 31 18 9 12 0 2 1100
2020 Shift worker 26 32 23 11 8 0 0 40
2020 Non-shift worker 32 30 21 9 7 0 1 1230
2019 Shift worker 31 21 26 13 8 0 0 45
2019 Non-shift worker 20 26 21 15 16 0 1 1285

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 34 22 9 3 0 4 29 71 25
2024 Non-shift worker 18 23 26 14 18 0 1 18 82 1045
2022 Shift worker 16 24 34 16 10 0 0 30
2022 Non-shift worker 14 26 24 18 19 0 0 1095
2020 Shift worker 41 20 27 7 5 0 0 40
2020 Non-shift worker 16 23 25 18 18 0 0 1230
2019 Shift worker 27 47 22 2 2 0 0 45
2019 Non-shift worker 20 26 24 17 13 0 0 1280

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 28 24 7 6 0 4 33 67 25
2024 Non-shift worker 18 27 22 14 17 0 1 19 81 1040
2022 Shift worker 17 24 32 24 0 4 0 30
2022 Non-shift worker 18 27 24 16 15 0 0 1100
2020 Shift worker 42 28 23 3 5 0 0 40
2020 Non-shift worker 20 27 24 16 13 0 0 1230
2019 Shift worker 35 39 22 4 0 0 0 45
2019 Non-shift worker 22 27 24 14 11 1 1 1275

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 4 22 21 13 5 11 29 71 25
2024 Non-shift worker 16 19 22 17 24 1 1 17 83 1040
2022 Shift worker 38 16 21 14 11 0 0 30
2022 Non-shift worker 15 17 24 18 24 1 1 1100
2020 Shift worker 39 20 19 10 7 3 3 40
2020 Non-shift worker 19 22 25 16 17 1 0 1220
2019 Shift worker 28 26 23 11 9 2 2 45
2019 Non-shift worker 17 21 22 19 19 1 1 1280

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 23 7 0 0 0 11 66 34 25
2024 Non-shift worker 40 24 14 7 8 0 6 42 58 1045
2022 Shift worker 41 19 19 11 0 0 9 30
2022 Non-shift worker 38 25 16 8 10 0 3 1100
2020 Shift worker 62 10 18 0 8 0 3 40
2020 Non-shift worker 38 24 17 10 9 0 2 1230
2019 Shift worker 74 16 9 0 0 0 0 45
2019 Non-shift worker 43 24 15 7 7 1 4 1275

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 18 27 11 13 0 3 29 71 25
2024 Non-shift worker 24 23 20 14 19 0 1 24 76 1045
2022 Shift worker 40 32 15 8 6 0 0 30
2022 Non-shift worker 27 28 21 12 12 0 1 1105
2020 Shift worker 42 27 20 9 2 0 0 40
2020 Non-shift worker 24 25 21 17 12 0 0 1225
2019 Shift worker 43 28 10 7 12 0 0 45
2019 Non-shift worker 30 26 23 12 8 0 1 1280

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 21 11 4 13 7 6 44 56 25
2024 Non-shift worker 24 28 25 11 10 1 2 25 75 1045
2022 Shift worker 52 29 6 6 4 4 0 30
2022 Non-shift worker 29 33 20 9 7 1 1 1105
2020 Shift worker 43 34 7 5 8 0 2 40
2020 Non-shift worker 30 35 20 10 4 1 1 1230
2019 Shift worker 41 40 13 6 0 0 0 45
2019 Non-shift worker 24 33 22 12 6 1 1 1280

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 29 18 3 13 0 4 34 66 25
2024 Non-shift worker 18 28 24 16 13 0 1 19 81 1045
2022 Shift worker 37 20 24 15 0 4 0 30
2022 Non-shift worker 22 31 22 13 10 0 1 1105
2020 Shift worker 46 33 8 8 3 3 0 40
2020 Non-shift worker 24 32 23 13 7 0 0 1225
2019 Shift worker 39 33 18 6 0 4 0 45
2019 Non-shift worker 19 30 23 17 10 0 1 1280

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 28 27 8 3 5 4 29 71 25
2024 Non-shift worker 25 29 18 14 12 0 1 26 74 1045
2022 Shift worker 31 37 28 0 4 0 0 30
2022 Non-shift worker 29 27 22 11 10 0 1 1105
2020 Shift worker 46 33 10 5 6 0 0 40
2020 Non-shift worker 29 29 22 12 8 0 0 1230
2019 Shift worker 46 23 21 6 4 0 0 45
2019 Non-shift worker 22 28 22 16 11 1 0 1280

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 24 0 6 3 0 7 64 36 25
2024 Non-shift worker 40 27 13 8 9 1 2 42 58 1045
2022 Shift worker 52 29 6 10 0 4 0 30
2022 Non-shift worker 48 25 12 7 6 0 1 1100
2020 Shift worker 61 20 6 5 8 0 0 40
2020 Non-shift worker 45 26 15 7 6 0 1 1225
2019 Shift worker 52 19 22 6 0 0 0 45
2019 Non-shift worker 39 26 17 10 8 1 1 1280

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 24 24 0 3 0 4 47 53 25
2024 Non-shift worker 47 27 12 6 6 0 2 48 52 1045
2022 Shift worker 54 21 16 6 3 0 0 30
2022 Non-shift worker 46 27 14 6 6 0 1 1100
2020 Shift worker 29 33 28 8 3 0 0 40
2020 Non-shift worker 25 31 23 13 8 0 0 1235

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 31 22 10 8 0 4 27 73 25
2024 Non-shift worker 33 31 18 10 6 0 1 34 66 1045
2022 Shift worker 21 32 29 12 6 0 0 30
2022 Non-shift worker 30 29 21 11 8 0 1 1100
2020 Shift worker 44 23 10 19 3 0 0 40
2020 Non-shift worker 27 31 24 11 7 0 0 1230
2019 Shift worker 42 33 20 4 0 0 0 45
2019 Non-shift worker 31 32 19 11 5 0 1 1275

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 26 14 9 14 0 8 31 69 25
2024 Non-shift worker 26 16 16 14 25 1 3 27 73 1045
2022 Shift worker 71 3 16 4 0 0 7 30
2022 Non-shift worker 56 19 10 5 7 1 4 1100
2020 Shift worker 50 20 9 10 5 0 6 40
2020 Non-shift worker 45 28 16 6 3 0 1 1225
2019 Shift worker 64 18 6 7 4 0 0 45
2019 Non-shift worker 44 24 16 8 7 0 1 1270

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 27 16 11 6 0 16 29 71 25
2024 Non-shift worker 34 28 16 9 11 0 1 35 65 1040
2022 Shift worker 49 29 14 8 0 0 0 30
2022 Non-shift worker 44 35 13 4 3 0 1 1100
2020 Shift worker 31 35 26 3 3 2 0 40
2020 Non-shift worker 22 34 24 12 7 0 0 1230

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 13 8 0 3 3 22 68 32 25
2024 Non-shift worker 60 13 7 2 5 1 12 69 31 1040

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 10 10 4 10 3 15 59 41 25
2024 Non-shift worker 49 14 11 6 11 1 9 54 46 1045

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 14 0 0 3 3 11 80 20 25
2024 Non-shift worker 65 12 6 3 5 1 8 71 29 1040
2022 Shift worker 81 6 7 3 0 3 0 30
2022 Non-shift worker 76 9 5 2 3 1 4 1105
2020 Shift worker 85 7 3 3 3 0 0 40
2020 Non-shift worker 76 10 4 3 3 1 3 1225
2019 Shift worker 81 7 6 3 2 0 0 45
2019 Non-shift worker 68 13 6 5 5 1 3 1275

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 10 7 3 3 3 4 74 26 25
2024 Non-shift worker 64 19 8 2 3 1 4 66 34 1045
2022 Shift worker 81 12 4 3 0 0 0 30
2022 Non-shift worker 67 19 6 3 2 0 3 1100
2020 Shift worker 75 10 3 3 9 0 0 40
2020 Non-shift worker 67 21 6 2 1 0 2 1220
2019 Shift worker 75 16 4 5 0 0 0 45
2019 Non-shift worker 54 25 12 4 3 1 2 1275

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 14 3 7 3 3 4 71 29 25
2024 Non-shift worker 59 17 9 4 7 0 3 62 38 1045
2022 Shift worker 79 8 10 3 0 0 0 30
2022 Non-shift worker 63 17 8 4 4 0 3 1100
2020 Shift worker 81 5 3 5 6 0 0 40
2020 Non-shift worker 66 16 7 5 4 0 1 1225
2019 Shift worker 72 13 8 5 2 0 0 45
2019 Non-shift worker 58 17 10 6 6 1 1 1275

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 7 0 0 0 3 21 91 9 25
2024 Non-shift worker 60 9 6 2 2 0 20 76 24 1040
2022 Shift worker 87 0 4 0 0 0 9 30
2022 Non-shift worker 62 14 4 2 1 0 16 1100
2020 Shift worker 79 5 5 3 0 0 8 40
2020 Non-shift worker 66 12 5 2 1 0 15 1225
2019 Shift worker 85 3 2 4 0 0 6 45
2019 Non-shift worker 56 13 5 3 2 0 21 1265

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 7 0 0 3 3 4 89 11 25
2024 Non-shift worker 64 17 7 2 2 0 6 69 31 1040
2022 Shift worker 81 11 4 0 0 0 4 30
2022 Non-shift worker 66 18 7 2 1 1 4 1100
2020 Shift worker 82 5 7 0 0 0 5 40
2020 Non-shift worker 65 20 7 3 1 0 3 1230
2019 Shift worker 74 12 7 2 0 3 2 45
2019 Non-shift worker 66 18 7 2 2 0 5 1270

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 18 0 10 14 3 8 53 47 25
2024 Non-shift worker 56 18 11 4 6 1 4 59 41 1045
2022 Shift worker 78 8 3 0 8 4 0 30
2022 Non-shift worker 73 12 5 2 3 1 4 1105
2020 Shift worker 74 12 3 5 3 0 3 40
2020 Non-shift worker 73 15 6 2 2 0 2 1230
2019 Shift worker 70 7 8 5 11 0 0 45
2019 Non-shift worker 69 13 6 3 5 1 3 1275

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 18 14 4 9 11 0 51 49 25
2024 Non-shift worker 46 27 14 4 4 1 3 48 52 1045
2022 Shift worker 54 24 22 0 0 0 0 30
2022 Non-shift worker 48 29 12 5 4 1 3 1105
2020 Shift worker 47 27 14 12 0 0 0 40
2020 Non-shift worker 42 32 16 5 4 0 1 1230
2019 Shift worker 57 22 10 4 6 0 0 45
2019 Non-shift worker 52 25 14 3 3 0 2 1275

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 43 42 8 3 0 0 46 11 25
2024 Non-shift worker 6 25 42 17 9 0 0 31 27 1045
2022 Shift worker 18 28 43 11 0 0 0 46 11 30
2022 Non-shift worker 9 27 40 15 8 0 0 36 24 1105
2020 Shift worker 23 45 20 8 5 0 0 67 13 40
2020 Non-shift worker 11 29 36 17 7 0 0 41 23 1235
2019 Shift worker 27 40 26 4 0 0 2 68 5 45
2019 Non-shift worker 13 32 35 14 6 0 0 45 20 1280

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 11 26 43 10 0 0 53 21 25
2024 Non-shift worker 15 26 39 13 6 0 0 19 42 1045
2022 Shift worker 3 12 31 48 5 0 0 54 15 30
2022 Non-shift worker 12 21 40 18 8 0 0 26 33 1100
2020 Shift worker 12 8 34 29 17 0 0 46 20 40
2020 Non-shift worker 14 24 38 18 6 0 0 25 38 1230
2019 Shift worker 0 12 39 25 24 0 0 49 12 45
2019 Non-shift worker 11 24 38 20 8 0 0 28 34 1270

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 24 30 6 3 4 0 59 10 25
2024 Non-shift worker 21 39 16 12 8 4 0 62 21 1045
2022 Shift worker 31 44 22 0 0 3 0 78 0 30
2022 Non-shift worker 26 42 15 10 5 3 0 70 15 1105
2020 Shift worker 41 37 16 3 3 0 0 78 6 40
2020 Non-shift worker 41 39 11 5 2 2 0 81 8 1225
2019 Shift worker 38 31 15 10 4 2 0 70 15 45
2019 Non-shift worker 24 41 19 9 5 3 0 66 14 1280

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 7 39 17 26 11 25
2024 Non-shift worker 7 26 36 22 9 1045
2022 Shift worker 13 24 47 16 0 30
2022 Non-shift worker 8 25 37 23 7 1105

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 21 0 0 3 7 0 97 3 25
2024 Non-shift worker 53 27 9 4 4 2 1 83 8 1045
2022 Shift worker 61 27 12 0 0 0 0 88 0 30
2022 Non-shift worker 55 28 8 5 2 1 0 85 7 1105
2020 Shift worker 64 28 3 2 3 0 0 92 5 40
2020 Non-shift worker 50 28 12 4 3 3 1 80 7 1225

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 21 0 3 10 3 0 86 14 25
2024 Non-shift worker 47 25 8 11 8 0 1 73 19 1045
2022 Shift worker 56 3 18 21 0 2 0 61 21 30
2022 Non-shift worker 50 23 8 10 8 1 0 74 18 1105
2020 Shift worker 46 33 11 7 3 0 0 79 10 40
2020 Non-shift worker 41 29 10 11 8 1 0 70 19 1230

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 15 7 3 3 3 0 86 7 25
2024 Non-shift worker 55 28 6 6 5 1 1 84 10 1045
2022 Shift worker 65 15 11 7 0 2 0 82 7 30
2022 Non-shift worker 57 26 6 6 3 1 0 84 10 1105
2020 Shift worker 58 32 3 4 3 0 0 90 7 40
2020 Non-shift worker 49 31 8 6 3 1 0 82 10 1220

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 52 18 0 3 0 0 79 3 25
2024 Non-shift worker 21 34 15 16 12 2 0 56 28 1045
2022 Shift worker 26 49 21 3 0 0 0 76 3 30
2022 Non-shift worker 24 38 15 13 7 2 0 64 21 1105
2020 Shift worker 46 32 16 3 3 0 0 78 6 40
2020 Non-shift worker 31 34 16 10 7 1 0 67 17 1230
2019 Shift worker 31 40 23 0 6 0 0 71 6 45
2019 Non-shift worker 19 32 22 15 9 2 0 52 25 1285

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 14 46 13 18 7 1 0 61 25 405
2022 Non-shift worker 12 53 15 15 3 2 0 67 18 415
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 25
2024 Non-shift worker 22 78 1045
2022 Shift worker 6 94 30
2022 Non-shift worker 10 90 1105
2020 Shift worker 11 89 40
2020 Non-shift worker 12 88 1225
2019 Shift worker 20 80 45
2019 Non-shift worker 17 83 1285

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 240
2022 Non-shift worker 54 46 115

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 74 26 235
2022 Non-shift worker 67 33 115

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 47 27 8 10 7 2 0 75 17 175
2022 Non-shift worker 31 48 10 5 3 1 1 81 8 80

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 28 3 7 10 3 0 79 17 25
2024 Non-shift worker 45 31 8 7 5 2 3 79 12 1045
2022 Shift worker 50 33 14 0 0 0 3 86 0 30
2022 Non-shift worker 50 31 7 5 2 2 3 85 8 1105
2020 Shift worker 59 36 5 0 0 0 0 95 0 40
2020 Non-shift worker 54 29 6 5 1 2 2 86 7 1225
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 27 54 25
2024 Non-shift worker 23 60 1045
2022 Shift worker 33 46 30
2022 Non-shift worker 30 53 1105
2020 Shift worker 29 52 40
2020 Non-shift worker 32 51 1230

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 235
2022 Non-shift worker 39 61 325
2020 Shift worker 53 47 10
2020 Non-shift worker 34 66 390

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 8 20 18 17 31 3 4 30 51 235
2022 Non-shift worker 11 20 16 22 27 2 3 32 51 325
2020 Shift worker 30 23 20 0 20 8 0 57 22 10
2020 Non-shift worker 14 22 17 20 21 2 4 38 44 390

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 6 21 14 15 41 1 2 28 58 235
2022 Non-shift worker 6 17 12 21 40 2 2 24 64 325
2020 Shift worker 12 18 20 6 45 0 0 30 51 10
2020 Non-shift worker 6 16 14 25 34 2 2 23 62 390

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 8 0 3 12 0 37 64 36 25
2024 Non-shift worker 38 16 12 5 8 4 16 48 52 1045
2022 Shift worker 34 17 10 6 3 8 22 30
2022 Non-shift worker 38 19 14 6 7 3 14 1105
2020 Shift worker 46 8 23 6 6 2 10 40
2020 Non-shift worker 41 21 14 8 7 1 8 1230
2019 Shift worker 42 21 21 7 4 0 6 45
2019 Non-shift worker 35 18 15 12 13 0 6 1275
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