2024 Public Service Employee Survey Results for Natural Resources Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CH

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 12 78 0 10 0 0 0 90 10 15
2022 CH 17 54 6 19 4 0 0 71 23 20
2020 CH 23 69 0 8 0 0 0 92 8 15

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 66 21 13 0 0 0 0 87 0 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 49 38 13 0 0 0 0 87 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 32 39 22 7 0 0 0 71 7 15
2022 CH 41 34 6 14 5 0 0 75 19 20
2020 CH 31 69 0 0 0 0 0 100 0 15
2019 CH 27 53 7 7 7 0 0 80 13 15

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 23 53 17 6 0 0 0 77 6 15
2022 CH 16 54 11 19 0 0 0 71 19 20
2020 CH 31 38 23 8 0 0 0 69 8 15
2019 CH 27 33 27 7 7 0 0 60 13 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 46 47 7 0 0 0 0 93 0 15
2022 CH 39 53 0 5 4 0 0 92 8 20
2020 CH 46 38 15 0 0 0 0 85 0 15
2019 CH 33 60 7 0 0 0 0 93 0 15

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 40 43 6 12 0 0 0 83 12 15
2022 CH 61 21 4 0 14 0 0 82 14 20
2020 CH 54 31 15 0 0 0 0 85 0 15
2019 CH 20 53 20 0 7 0 0 73 7 15

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 60 35 5 0 0 0 0 95 0 15
2022 CH 45 30 10 5 9 0 0 76 14 20
2020 CH 54 23 8 8 8 0 0 77 15 15
2019 CH 20 33 33 7 7 0 0 53 13 15

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 11 51 12 18 0 0 8 67 20 15
2022 CH 22 37 26 0 9 0 5 62 10 20
2020 CH 15 38 38 0 8 0 0 54 8 15
2019 CH 7 40 33 7 7 0 7 50 14 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 44 49 7 0 0 0 0 93 0 15
2022 CH 31 59 0 6 4 0 0 91 9 20
2020 CH 23 62 0 8 8 0 0 85 15 15
2019 CH 13 60 7 13 7 0 0 73 20 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 32 56 5 7 0 0 0 88 7 15
2022 CH 28 57 5 0 9 0 0 85 9 20
2020 CH 31 54 15 0 0 0 0 85 0 15
2019 CH 27 47 13 7 0 7 0 79 7 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 29 57 7 7 0 0 0 86 7 15
2022 CH 43 36 11 6 4 0 0 79 9 20
2020 CH 23 54 8 8 8 0 0 77 15 15
2019 CH 20 33 40 0 7 0 0 53 7 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 52 48 0 0 0 0 0 100 0 15
2022 CH 61 25 5 6 4 0 0 86 9 20
2020 CH 46 38 15 0 0 0 0 85 0 15
2019 CH 36 43 21 0 0 0 0 79 0 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 33 59 0 0 0 0 8 100 0 15
2022 CH 40 40 10 6 4 0 0 80 9 20
2020 CH 38 38 8 15 0 0 0 77 15 15
2019 CH 27 27 33 7 7 0 0 53 13 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 72 28 0 0 0 0 0 100 0 15
2022 CH 27 60 5 4 4 0 0 87 8 20
2020 CH 46 23 15 0 15 0 0 69 15 15
2019 CH 33 33 13 7 7 0 7 71 14 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 29 66 5 0 0 0 0 95 0 15
2022 CH 26 49 17 5 4 0 0 74 8 20
2020 CH 23 54 15 8 0 0 0 77 8 15
2019 CH 20 27 20 27 7 0 0 47 33 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 59 36 5 0 0 0 0 95 0 15
2022 CH 61 14 15 0 9 0 0 76 9 20
2020 CH 42 42 0 17 0 0 0 83 17 10
2019 CH 27 40 27 0 7 0 0 67 7 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 33 40 20 7 0 0 0 73 7 15
2022 CH 38 33 15 8 5 0 0 71 14 20
2020 CH 38 46 0 15 0 0 0 85 15 15
2019 CH 20 40 7 33 0 0 0 60 33 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 18 32 35 14 0 0 49 18 15
2022 CH 0 15 23 50 6 5 0 59 16 20
2020 CH 0 23 54 23 0 0 0 23 23 15
2019 CH 13 13 47 27 0 0 0 27 27 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 23 31 38 0 8 0 0 8 54 15
2022 CH 12 30 33 21 5 0 0 26 41 20
2020 CH 23 15 23 23 8 0 8 33 42 15
2019 CH 20 13 47 13 7 0 0 20 33 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 7 35 33 17 8 0 55 7 15
2022 CH 0 9 31 55 5 0 0 60 9 20
2020 CH 0 8 54 38 0 0 0 38 8 15
2019 CH 0 27 33 33 7 0 0 40 27 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 5 51 38 0 6 0 0 6 56 15
2022 CH 10 30 37 11 11 0 0 22 40 20
2020 CH 0 54 38 0 8 0 0 8 54 15
2019 CH 20 20 33 20 7 0 0 27 40 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 6 11 45 20 19 0 0 39 17 15
2022 CH 6 16 35 8 17 13 5 31 27 20
2020 CH 0 15 46 31 8 0 0 38 15 15
2019 CH 0 14 43 36 0 0 7 38 15 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 30 23 29 10 0 8 0 11 57 15
2022 CH 17 31 35 6 5 6 0 12 51 20
2020 CH 36 18 45 0 0 0 0 0 55 10
2019 CH 7 20 47 13 7 0 7 21 29 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 7 11 71 6 5 0 0 11 18 15
2022 CH 5 26 43 20 6 0 0 25 31 20
2020 CH 0 15 38 46 0 0 0 46 15 15
2019 CH 0 13 53 27 7 0 0 33 13 15
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 34 41 7 13 0 0 5 79 14 15
2022 CH 11 48 20 5 0 17 0 71 6 20
2020 CH 31 46 15 8 0 0 0 77 8 15
2019 CH 7 47 20 7 13 7 0 57 21 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 46 30 7 12 0 5 0 80 13 15
2022 CH 61 20 10 10 0 0 0 81 10 20
2020 CH 54 38 0 8 0 0 0 92 8 15
2019 CH 7 47 20 13 7 7 0 57 21 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 53 22 17 7 0 0 0 76 7 15
2022 CH 65 35 0 0 0 0 0 100 0 20
2020 CH 54 38 8 0 0 0 0 92 0 15
2019 CH 33 47 7 7 0 7 0 86 7 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 59 28 13 0 0 0 0 87 0 15
2022 CH 60 34 6 0 0 0 0 94 0 20
2020 CH 58 42 0 0 0 0 0 100 0 10
2019 CH 27 53 13 7 0 0 0 80 7 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 42 27 13 0 7 11 0 78 8 15
2022 CH 38 31 11 10 0 10 0 76 11 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 31 40 13 5 0 11 0 80 6 15
2022 CH 27 36 17 10 0 10 0 70 11 20
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 60 27 6 0 0 0 7 94 0 15
2022 CH 36 64 0 0 0 0 0 100 0 20
2020 CH 54 31 8 0 0 0 8 92 0 15
2019 CH 20 47 13 13 0 0 7 71 14 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 28 60 0 13 0 0 0 87 13 15
2022 CH 41 42 11 6 0 0 0 84 6 20
2020 CH 31 62 0 0 8 0 0 92 8 15
2019 CH 20 40 13 13 7 0 7 64 21 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 63 25 13 0 0 0 0 87 0 15
2022 CH 56 32 12 0 0 0 0 88 0 20
2020 CH 62 23 8 0 8 0 0 85 8 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 41 42 11 6 0 0 0 83 6 15
2022 CH 54 35 5 0 6 0 0 89 6 20
2020 CH 62 31 8 0 0 0 0 92 0 15
2019 CH 7 60 7 7 13 0 7 71 21 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 80 20 0 0 0 0 0 100 0 15
2022 CH 79 5 5 6 0 5 0 89 6 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 63 31 0 0 6 0 0 94 6 15
2022 CH 42 53 0 6 0 0 0 94 6 20
2020 CH 46 38 15 0 0 0 0 85 0 15
2019 CH 33 40 20 0 7 0 0 73 7 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 77 11 7 5 0 0 0 88 5 15
2022 CH 69 22 0 4 0 0 5 95 5 20
2019 CH 67 13 7 0 7 0 7 86 7 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 24 47 7 7 0 15 0 84 8 15
2022 CH 32 21 16 4 11 16 0 63 18 20
2020 CH 23 38 23 0 15 0 0 62 15 15
2019 CH 7 40 27 7 7 13 0 54 15 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 31 33 23 14 0 0 0 64 14 15
2022 CH 32 16 27 10 9 5 0 51 21 20
2020 CH 31 31 15 8 15 0 0 62 23 15
2019 CH 7 27 27 20 7 13 0 38 31 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 5 52 18 12 5 8 0 61 19 15
2022 CH 18 20 11 12 29 11 0 43 46 20
2020 CH 8 38 31 8 15 0 0 46 23 15
2019 CH 0 27 27 20 7 20 0 33 33 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 18 47 5 19 10 0 0 65 30 15
2022 CH 11 44 6 20 14 5 0 58 36 20
2020 CH 23 31 15 15 15 0 0 54 31 15
2019 CH 0 27 33 20 7 13 0 31 31 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 17 39 13 12 0 11 8 69 15 15
2022 CH 25 27 9 22 0 16 0 63 27 20
2020 CH 46 23 23 0 0 8 0 75 0 15
2019 CH 20 27 20 7 0 27 0 64 9 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 12 46 17 25 0 0 0 58 25 15
2022 CH 24 35 27 9 5 0 0 59 14 20
2020 CH 8 77 8 8 0 0 0 85 8 15
2019 CH 7 47 27 20 0 0 0 53 20 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 11 16 37 24 12 0 0 27 37 15
2022 CH 18 16 31 30 5 0 0 34 35 20
2020 CH 0 54 38 0 8 0 0 54 8 15
2019 CH 7 33 27 20 7 7 0 43 29 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 16 45 13 26 0 0 0 61 26 15
2022 CH 17 38 10 24 11 0 0 55 34 20
2020 CH 31 38 15 8 0 8 0 75 8 15
2019 CH 7 40 20 27 0 7 0 50 29 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 16 48 19 17 0 0 0 64 17 15
2022 CH 30 29 21 15 0 5 0 62 15 20
2020 CH 31 54 8 0 8 0 0 85 8 15
2019 CH 7 43 29 7 7 7 0 54 15 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 14 33 6 24 0 22 0 61 31 15
2022 CH 11 33 20 5 9 17 5 57 18 20
2020 CH 31 31 23 0 15 0 0 62 15 15
2019 CH 7 20 20 20 27 0 7 29 50 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 5 47 25 18 6 0 0 51 24 15
2022 CH 18 36 5 30 11 0 0 54 41 20
2020 CH 8 54 8 8 23 0 0 62 31 15
2019 CH 0 33 33 20 7 7 0 36 29 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 43 45 6 5 0 0 0 43 57 15
2022 CH 58 33 9 0 0 0 0 20
2020 CH 23 38 31 0 0 0 8 15
2019 CH 40 20 40 0 0 0 0 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 37 28 10 0 6 7 11 45 55 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 77 11 7 0 0 5 0 82 18 15
2022 CH 78 8 0 0 5 9 0 20
2020 CH 69 15 0 0 8 0 8 15
2019 CH 73 0 13 0 7 7 0 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 77 23 0 0 0 0 0 77 23 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 77 17 0 0 0 5 0 82 18 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 5 24 18 33 12 8 0 31 50 15
2022 CH 0 15 16 24 32 0 13 17 65 20
2020 CH 0 38 23 15 23 0 0 38 38 15
2019 CH 0 27 13 27 27 7 0 29 57 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 11 46 19 23 0 0 0 57 23 15
2022 CH 13 46 16 21 0 5 0 62 22 20
2020 CH 23 54 8 8 8 0 0 77 15 15
2019 CH 7 40 33 13 7 0 0 47 20 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 30 54 5 6 0 5 0 88 6 15
2022 CH 28 42 21 9 0 0 0 70 9 20
2020 CH 46 46 0 8 0 0 0 92 8 15
2019 CH 7 47 27 13 7 0 0 53 20 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 16 48 24 5 0 7 0 69 6 15
2022 CH 34 34 27 0 5 0 0 68 5 20
2020 CH 54 38 0 8 0 0 0 92 8 15
2019 CH 27 40 20 0 7 7 0 71 7 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 23 23 29 7 7 11 0 52 15 15
2022 CH 21 28 35 5 0 11 0 55 5 20
2020 CH 38 38 0 15 0 0 8 83 17 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 36 47 6 0 7 5 0 86 7 15
2022 CH 50 21 6 9 5 5 4 78 15 20
2020 CH 54 38 0 0 8 0 0 92 8 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 5 18 23 43 0 11 74 6 15
2022 CH 0 11 10 11 50 0 17 74 13 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 5 25 14 6 50 0 11 41 15
2022 CH 0 16 9 27 0 43 4 31 51 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 42 40 13 5 0 0 0 82 5 15
2022 CH 45 36 10 9 0 0 0 81 9 20
2020 CH 62 31 0 8 0 0 0 92 8 15
2019 CH 20 53 13 0 7 7 0 79 7 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 41 34 12 13 0 0 0 75 13 15
2022 CH 54 27 9 4 5 0 0 81 9 20
2020 CH 46 23 15 8 8 0 0 69 15 15
2019 CH 20 40 27 7 7 0 0 60 13 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 41 27 12 20 0 0 0 68 20 15
2022 CH 45 31 6 19 0 0 0 75 19 20
2020 CH 38 38 15 0 8 0 0 77 8 15
2019 CH 20 27 40 7 7 0 0 47 13 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 16 40 33 7 0 5 0 58 7 15
2022 CH 33 21 16 10 15 0 5 57 26 20
2020 CH 23 46 8 15 8 0 0 69 23 15
2019 CH 13 20 27 33 7 0 0 33 40 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 CH 17 41 42 15
2022 CH 51 34 15 20
2020 CH 23 46 31 15
2019 CH 20 47 33 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CH 0 100 15

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 28 11 7 6 38 10 54 25 15
2020 CH 15 23 8 8 0 38 8 71 14 15
2019 CH 7 13 20 7 7 33 13 38 25 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CH 23 46 8 8 0 15 0 82 9 15
2019 CH 0 60 20 7 7 7 0 64 14 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CH 8 31 8 0 8 38 8 71 14 15
2019 CH 0 27 20 0 7 33 13 50 13 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CH 31 54 0 0 8 8 0 92 8 15
2019 CH 13 47 20 0 7 13 0 69 8 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 23 37 12 17 11 0 0 23 77 15
2022 CH 41 29 10 5 15 0 0 20
2020 CH 15 31 23 15 8 0 8 15
2019 CH 27 40 20 0 13 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 21 48 7 17 7 0 0 21 79 15
2022 CH 29 15 25 14 16 0 0 20
2020 CH 23 46 15 15 0 0 0 15
2019 CH 13 27 27 33 0 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 39 42 12 7 0 0 0 39 61 15
2022 CH 23 41 10 26 0 0 0 20
2020 CH 31 38 23 0 0 8 0 15
2019 CH 27 20 20 33 0 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 25 30 23 11 12 0 0 25 75 15
2022 CH 29 9 21 11 30 0 0 20
2020 CH 8 23 54 8 8 0 0 15
2019 CH 0 27 40 33 0 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 43 44 7 6 0 0 0 43 57 15
2022 CH 53 22 16 5 0 0 5 20
2020 CH 46 31 23 0 0 0 0 15
2019 CH 47 27 20 7 0 0 0 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 34 28 31 0 6 0 0 34 66 15
2022 CH 34 32 20 9 5 0 0 20
2020 CH 23 62 8 0 8 0 0 15
2019 CH 27 20 47 7 0 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 31 38 19 12 0 0 0 31 69 15
2022 CH 28 36 16 11 9 0 0 20
2020 CH 23 46 8 0 15 0 8 15
2019 CH 14 57 14 7 7 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 42 34 5 18 0 0 0 42 58 15
2022 CH 33 26 25 9 6 0 0 20
2020 CH 31 31 23 8 0 0 8 15
2019 CH 7 57 21 7 7 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 41 34 25 0 0 0 0 41 59 15
2022 CH 33 35 27 5 0 0 0 20
2020 CH 38 46 8 0 8 0 0 15
2019 CH 36 29 29 0 7 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 44 31 12 0 13 0 0 44 56 15
2022 CH 43 29 11 11 0 0 5 20
2020 CH 38 23 31 8 0 0 0 15
2019 CH 29 7 36 0 14 0 14 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 65 22 6 7 0 0 0 65 35 15
2022 CH 52 48 0 0 0 0 0 20
2020 CH 31 38 23 8 0 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 56 11 26 0 7 0 0 56 44 15
2022 CH 44 30 11 6 4 5 0 20
2020 CH 15 77 0 0 8 0 0 15
2019 CH 43 29 7 14 0 0 7 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 48 27 17 0 7 0 0 48 52 15
2022 CH 40 34 21 0 0 5 0 20
2020 CH 46 31 8 15 0 0 0 15
2019 CH 43 21 14 14 0 0 7 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 29 47 24 0 0 0 0 29 71 15
2022 CH 24 50 22 4 0 0 0 20
2020 CH 15 38 23 15 0 0 8 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 84 10 6 0 0 0 0 84 16 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 77 17 6 0 0 0 0 77 23 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 83 11 6 0 0 0 0 83 17 15
2022 CH 89 0 0 5 0 0 5 20
2020 CH 85 0 8 0 0 0 8 15
2019 CH 60 20 13 0 7 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 46 41 13 0 0 0 0 46 54 15
2022 CH 77 23 0 0 0 0 0 20
2020 CH 38 38 8 8 0 0 8 15
2019 CH 40 53 7 0 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 66 17 17 0 0 0 0 66 34 15
2022 CH 81 0 10 4 5 0 0 20
2020 CH 62 8 8 8 8 0 8 15
2019 CH 53 20 20 0 7 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 57 30 13 0 0 0 0 57 43 15
2022 CH 69 6 16 0 0 0 9 20
2020 CH 69 23 0 0 0 0 8 15
2019 CH 47 27 7 0 0 0 20 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 72 17 6 0 0 0 5 76 24 15
2022 CH 85 4 0 0 5 0 5 20
2020 CH 62 23 8 0 0 0 8 15
2019 CH 67 27 0 0 0 0 7 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 50 37 13 0 0 0 0 50 50 15
2022 CH 70 15 10 0 0 0 5 20
2020 CH 69 8 8 8 0 0 8 15
2019 CH 80 0 20 0 0 0 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 43 33 20 5 0 0 0 43 57 15
2022 CH 45 39 10 6 0 0 0 15
2020 CH 69 15 8 0 0 0 8 15
2019 CH 47 47 7 0 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 16 36 30 13 5 0 0 52 19 15
2022 CH 5 30 50 4 11 0 0 35 14 20
2020 CH 0 54 31 15 0 0 0 54 15 15
2019 CH 7 33 53 0 7 0 0 40 7 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 0 29 23 39 10 0 0 48 29 15
2022 CH 16 15 25 35 10 0 0 45 30 20
2020 CH 8 31 38 15 8 0 0 23 38 15
2019 CH 7 33 27 27 7 0 0 33 40 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 28 42 17 5 8 0 0 70 13 15
2022 CH 17 46 16 21 0 0 0 63 21 20
2020 CH 46 46 8 0 0 0 0 92 0 15
2019 CH 13 53 20 13 0 0 0 67 13 15

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 CH 18 25 41 11 5 15
2022 CH 5 28 52 15 0 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 57 30 6 7 0 0 0 88 7 15
2022 CH 43 47 10 0 0 0 0 90 0 20
2020 CH 54 15 23 0 8 0 0 69 8 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 35 52 0 7 6 0 0 87 13 15
2022 CH 39 42 5 4 11 0 0 80 15 20
2020 CH 31 38 0 23 8 0 0 69 31 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 50 44 0 0 6 0 0 94 6 15
2022 CH 48 41 0 5 6 0 0 89 11 20
2020 CH 54 23 15 8 0 0 0 77 8 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 24 58 0 18 0 0 0 82 18 15
2022 CH 28 37 16 9 5 5 0 69 15 20
2020 CH 23 31 38 8 0 0 0 54 8 15
2019 CH 0 40 33 20 7 0 0 40 27 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CH 7 93 15
2022 CH 0 100 20
2020 CH 8 92 15
2019 CH 7 93 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 57 29 15 0 0 0 0 85 0 15
2022 CH 45 38 11 5 0 0 0 84 5 20
2020 CH 62 15 8 0 8 8 0 83 8 15
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CH 25 55 15
2022 CH 19 62 20
2020 CH 31 31 15

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CH 65 17 5 0 12 0 0 65 35 15
2022 CH 32 14 10 5 11 0 28 20
2020 CH 54 8 15 0 0 8 15 15
2019 CH 47 13 27 7 0 0 7 15
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