2024 Public Service Employee Survey Results for Transport Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 5 12 3 0 0 80 15 125
2024 Non-shift worker 38 41 5 10 6 0 0 79 16 3525
2022 Shift worker 57 31 6 5 2 0 0 87 7 135
2022 Non-shift worker 44 41 4 8 4 0 0 85 12 3580
2020 Shift worker 40 42 4 11 3 0 0 82 15 150
2020 Non-shift worker 44 44 3 7 2 0 0 88 9 4075

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 20 7 4 3 0 2 86 7 125
2024 Non-shift worker 68 17 6 5 3 0 2 86 8 3525

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 26 13 5 3 0 3 77 9 125
2024 Non-shift worker 62 18 7 7 3 0 2 82 11 3525

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 30 5 9 8 0 0 78 17 125
2024 Non-shift worker 29 30 9 15 16 0 0 59 31 3515
2022 Shift worker 53 31 3 7 4 0 1 85 12 135
2022 Non-shift worker 48 32 8 7 4 0 1 81 11 3575
2020 Shift worker 42 36 11 7 3 1 0 79 10 150
2020 Non-shift worker 48 37 7 5 2 0 1 86 7 4060
2019 Shift worker 43 36 5 12 3 0 0 80 15 145
2019 Non-shift worker 42 36 7 10 5 0 0 78 14 3650

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 40 9 9 4 1 0 77 14 125
2024 Non-shift worker 28 36 12 14 9 0 0 65 23 3520
2022 Shift worker 42 32 9 12 5 0 0 73 17 135
2022 Non-shift worker 31 37 12 12 7 0 0 69 19 3580
2020 Shift worker 39 32 10 11 7 0 1 72 18 150
2020 Non-shift worker 34 37 13 11 5 0 1 71 16 4055
2019 Shift worker 35 31 16 10 7 0 1 67 17 145
2019 Non-shift worker 25 36 13 16 10 0 0 61 26 3640

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 30 8 6 6 1 0 81 12 125
2024 Non-shift worker 41 34 10 9 6 0 0 75 15 3525
2022 Shift worker 54 29 7 6 4 0 0 83 10 135
2022 Non-shift worker 50 34 8 5 2 0 0 84 8 3575
2020 Shift worker 43 32 14 7 4 0 1 76 10 150
2020 Non-shift worker 51 34 8 5 2 0 0 85 7 4030
2019 Shift worker 53 29 11 3 4 0 0 82 7 145
2019 Non-shift worker 43 37 10 7 3 0 0 80 10 3625

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 29 10 9 6 0 0 74 16 125
2024 Non-shift worker 37 30 11 10 11 0 0 68 22 3525
2022 Shift worker 54 20 15 5 4 0 1 75 9 135
2022 Non-shift worker 48 31 9 6 5 0 0 80 11 3580
2020 Shift worker 53 29 11 5 2 0 0 82 7 150
2020 Non-shift worker 51 30 9 6 3 0 0 82 9 4055
2019 Shift worker 55 23 9 7 5 0 1 79 13 145
2019 Non-shift worker 49 31 8 7 4 0 0 80 11 3645

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 9 5 6 0 0 80 11 125
2024 Non-shift worker 31 39 14 10 6 0 0 70 16 3525
2022 Shift worker 49 34 11 2 4 0 0 83 7 135
2022 Non-shift worker 39 39 11 6 4 0 0 78 10 3580
2020 Shift worker 40 39 11 7 3 0 0 79 10 150
2020 Non-shift worker 41 39 11 6 3 0 0 80 9 4065
2019 Shift worker 46 36 9 5 4 0 0 82 9 145
2019 Non-shift worker 35 39 12 8 5 0 0 75 13 3650

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 32 13 12 5 1 1 69 18 125
2024 Non-shift worker 29 35 15 11 9 0 0 64 21 3525
2022 Shift worker 45 24 18 6 8 0 0 69 13 135
2022 Non-shift worker 34 36 14 9 7 0 0 70 16 3580
2020 Shift worker 37 34 14 7 7 0 0 71 15 150
2020 Non-shift worker 37 35 13 9 5 0 0 73 14 4070
2019 Shift worker 42 35 10 6 8 0 0 76 14 145
2019 Non-shift worker 31 37 15 10 7 0 0 68 17 3650

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 48 9 7 2 0 0 82 9 125
2024 Non-shift worker 30 42 11 10 6 0 0 72 17 3525
2022 Shift worker 42 40 9 7 2 0 0 83 9 135
2022 Non-shift worker 34 43 10 9 4 0 0 77 13 3575
2020 Shift worker 34 44 13 6 3 0 0 78 9 150
2020 Non-shift worker 34 42 12 9 3 0 0 76 12 4045
2019 Shift worker 41 33 17 8 1 0 0 74 9 145
2019 Non-shift worker 29 42 13 11 5 0 0 71 16 3630

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 33 13 7 2 0 0 77 9 125
2024 Non-shift worker 41 40 9 6 4 1 0 81 10 3520
2022 Shift worker 42 42 10 4 1 1 0 85 5 135
2022 Non-shift worker 47 37 8 4 2 0 0 85 7 3570
2020 Shift worker 48 39 7 5 1 0 0 87 6 150
2020 Non-shift worker 49 36 9 4 2 0 0 85 6 4060
2019 Shift worker 47 41 9 3 1 0 0 87 4 145
2019 Non-shift worker 42 39 11 5 3 0 0 81 9 3635

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 30 18 11 5 0 0 66 17 125
2024 Non-shift worker 31 36 14 10 9 0 0 67 19 3525
2022 Shift worker 39 37 13 3 7 0 0 76 10 135
2022 Non-shift worker 37 36 13 8 6 0 0 73 14 3575
2020 Shift worker 37 36 16 5 5 1 0 74 10 150
2020 Non-shift worker 40 35 13 8 5 0 0 75 12 4065
2019 Shift worker 40 39 9 4 6 1 0 81 10 145
2019 Non-shift worker 34 36 14 9 7 0 0 70 16 3640

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 36 8 3 3 0 1 86 6 125
2024 Non-shift worker 47 34 12 4 3 0 0 81 7 3525
2022 Shift worker 63 25 9 1 1 0 0 89 2 135
2022 Non-shift worker 53 33 9 3 2 0 0 86 5 3575
2020 Shift worker 63 24 9 2 2 1 0 87 4 150
2020 Non-shift worker 54 32 9 3 2 0 0 86 5 4040
2019 Shift worker 55 30 10 2 2 0 0 85 4 145
2019 Non-shift worker 50 34 10 4 2 0 0 84 5 3620

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 31 13 10 6 0 0 70 17 125
2024 Non-shift worker 29 37 14 11 9 0 0 66 20 3525
2022 Shift worker 33 32 22 6 6 0 0 65 13 135
2022 Non-shift worker 35 39 12 9 6 0 0 74 14 3570
2020 Shift worker 38 35 14 8 4 1 0 74 12 150
2020 Non-shift worker 39 38 12 7 4 0 0 77 11 4045
2019 Shift worker 38 35 14 7 6 0 0 72 13 145
2019 Non-shift worker 33 39 13 10 6 0 0 72 15 3625

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 29 17 12 5 1 0 66 17 125
2024 Non-shift worker 33 36 15 9 6 0 0 69 15 3525
2022 Shift worker 42 34 15 4 5 0 0 76 9 135
2022 Non-shift worker 40 34 13 7 5 0 0 75 12 3570
2020 Shift worker 42 27 21 5 5 0 0 69 10 150
2020 Non-shift worker 43 33 13 7 4 0 0 76 11 4060
2019 Shift worker 41 32 14 7 6 0 0 73 13 145
2019 Non-shift worker 36 35 14 9 6 0 0 71 15 3640

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 41 12 5 2 0 0 82 7 125
2024 Non-shift worker 32 37 14 10 6 0 0 70 16 3525
2022 Shift worker 42 38 13 3 4 0 0 80 7 135
2022 Non-shift worker 38 36 13 8 5 0 0 75 12 3575
2020 Shift worker 41 37 13 6 3 1 0 79 8 150
2020 Non-shift worker 38 39 12 7 3 0 0 78 10 4025
2019 Shift worker 41 39 11 5 5 0 0 79 10 140
2019 Non-shift worker 32 40 13 10 5 0 0 72 15 3580

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 36 13 4 1 0 0 82 6 125
2024 Non-shift worker 37 39 12 6 5 0 0 77 11 3525
2022 Shift worker 50 33 12 2 3 0 0 84 5 135
2022 Non-shift worker 44 37 11 5 3 0 0 82 8 3575
2020 Shift worker 51 40 5 2 2 0 0 91 4 150
2020 Non-shift worker 48 36 10 5 2 0 0 84 7 4055
2019 Shift worker 50 36 8 3 3 0 0 86 6 145
2019 Non-shift worker 40 40 11 5 3 0 0 81 8 3655

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 43 8 4 1 0 2 87 5 125
2024 Non-shift worker 36 33 17 8 6 0 0 69 14 3530
2022 Shift worker 51 30 13 2 1 0 4 84 3 135
2022 Non-shift worker 37 32 16 8 6 0 1 69 14 3580
2020 Shift worker 49 36 9 4 2 0 1 85 6 150
2020 Non-shift worker 35 35 16 9 5 0 0 70 13 4055
2019 Shift worker 49 31 13 4 2 0 1 81 6 145
2019 Non-shift worker 35 33 18 8 5 0 0 68 13 3620

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 13 37 19 16 0 6 36 24 125
2024 Non-shift worker 12 26 35 17 8 0 2 25 39 3520
2022 Shift worker 6 16 30 28 15 2 3 44 24 135
2022 Non-shift worker 9 23 38 18 9 1 2 28 33 3570
2020 Shift worker 5 21 34 28 8 1 2 37 27 150
2020 Non-shift worker 8 22 37 22 9 1 1 32 31 4060
2019 Shift worker 5 19 35 23 14 1 3 38 25 145
2019 Non-shift worker 9 26 38 18 7 1 1 26 36 3640

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 17 34 12 9 1 11 24 38 125
2024 Non-shift worker 17 29 29 14 7 1 2 22 48 3525
2022 Shift worker 13 24 26 18 10 4 6 31 41 135
2022 Non-shift worker 14 26 33 16 8 1 3 24 41 3570
2020 Shift worker 9 17 29 22 16 2 5 41 28 150
2020 Non-shift worker 12 22 33 21 10 1 1 32 34 4050
2019 Shift worker 11 16 31 21 17 1 3 39 29 145
2019 Non-shift worker 16 25 32 17 8 1 1 25 42 3635

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 7 20 35 22 3 8 65 12 125
2024 Non-shift worker 9 16 32 27 14 1 2 42 25 3520
2022 Shift worker 4 10 15 29 33 4 5 68 16 135
2022 Non-shift worker 8 15 34 26 14 1 2 42 24 3565
2020 Shift worker 3 10 20 34 27 1 5 65 14 150
2020 Non-shift worker 7 14 32 31 15 1 1 46 21 4040
2019 Shift worker 3 10 17 34 31 1 2 68 14 145
2019 Non-shift worker 7 16 33 29 12 1 1 43 24 3630

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 19 17 25 21 2 9 51 30 125
2024 Non-shift worker 19 22 27 17 12 1 2 30 43 3520
2022 Shift worker 5 11 18 26 26 4 10 60 19 135
2022 Non-shift worker 15 21 28 19 13 1 3 33 38 3570
2020 Shift worker 9 10 20 27 30 1 3 59 19 150
2020 Non-shift worker 11 18 28 25 15 1 1 41 31 4050
2019 Shift worker 7 19 17 25 26 4 2 55 28 145
2019 Non-shift worker 15 22 27 20 12 2 2 33 39 3640

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 16 13 25 25 5 12 60 25 125
2024 Non-shift worker 10 16 27 24 17 3 5 43 28 3520
2022 Shift worker 9 16 15 17 27 11 6 53 30 135
2022 Non-shift worker 10 18 25 22 17 3 5 42 30 3570
2020 Shift worker 8 7 19 34 29 1 3 65 16 150
2020 Non-shift worker 6 10 24 31 24 3 2 58 16 4040
2019 Shift worker 10 14 20 21 28 4 5 53 26 145
2019 Non-shift worker 10 16 27 26 16 3 2 44 28 3630

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 15 19 20 17 6 10 44 33 125
2024 Non-shift worker 18 24 31 15 8 2 2 24 44 3525
2022 Shift worker 7 16 27 18 19 6 7 42 26 135
2022 Non-shift worker 15 24 32 16 10 2 2 27 40 3575
2020 Shift worker 10 15 27 19 21 4 4 43 27 150
2020 Non-shift worker 12 20 35 20 11 1 1 32 32 4040
2019 Shift worker 7 16 22 25 22 5 2 51 25 145
2019 Non-shift worker 16 24 33 16 8 2 1 24 42 3640

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 17 28 21 16 1 9 41 28 125
2024 Non-shift worker 8 15 32 26 15 0 2 43 24 3525
2022 Shift worker 4 12 27 22 23 5 7 51 18 135
2022 Non-shift worker 6 14 33 27 17 1 2 46 20 3575
2020 Shift worker 9 18 32 22 17 1 1 40 28 150
2020 Non-shift worker 6 16 36 29 12 0 1 41 22 4060
2019 Shift worker 6 18 26 29 19 1 1 49 24 145
2019 Non-shift worker 10 19 33 24 12 1 1 37 30 3645
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 32 13 5 7 6 9 70 14 125
2024 Non-shift worker 26 31 17 9 7 6 5 63 18 3520
2022 Shift worker 27 31 15 6 8 8 4 66 16 135
2022 Non-shift worker 30 29 16 7 6 6 6 67 14 3575
2020 Shift worker 27 28 19 9 13 3 1 57 23 150
2020 Non-shift worker 31 30 16 7 5 5 4 68 14 4070
2019 Shift worker 37 23 13 7 10 6 4 67 19 145
2019 Non-shift worker 29 30 16 10 7 4 4 65 18 3650

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 29 8 5 4 0 0 83 9 125
2024 Non-shift worker 51 29 7 8 5 1 0 80 13 3525
2022 Shift worker 55 25 9 5 6 0 0 80 11 135
2022 Non-shift worker 56 26 6 6 5 1 0 83 11 3570
2020 Shift worker 44 29 10 6 11 0 0 73 18 150
2020 Non-shift worker 54 26 8 7 4 1 0 81 11 4055
2019 Shift worker 51 27 6 8 7 1 0 79 15 145
2019 Non-shift worker 47 29 8 8 7 1 0 77 15 3645

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 28 8 7 2 0 0 82 10 125
2024 Non-shift worker 55 30 6 5 3 0 0 85 9 3525
2022 Shift worker 58 28 4 5 5 0 0 87 10 135
2022 Non-shift worker 60 28 5 5 3 0 0 88 7 3575
2020 Shift worker 49 31 8 6 6 0 0 80 12 150
2020 Non-shift worker 59 28 5 5 2 0 0 87 7 4050
2019 Shift worker 58 23 5 8 6 0 1 81 14 145
2019 Non-shift worker 50 32 8 7 4 0 0 82 11 3645

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 42 13 3 3 2 1 81 6 125
2024 Non-shift worker 47 35 9 5 3 1 0 83 8 3525
2022 Shift worker 48 38 7 2 3 1 0 87 5 135
2022 Non-shift worker 51 33 9 4 2 1 0 85 6 3575
2020 Shift worker 42 36 12 6 4 1 0 78 9 150
2020 Non-shift worker 51 33 10 4 2 1 0 85 6 4045
2019 Shift worker 45 38 7 3 5 1 1 84 8 145
2019 Non-shift worker 44 36 11 5 3 1 0 81 8 3650

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 24 11 4 8 10 5 73 14 125
2024 Non-shift worker 42 25 11 7 6 6 4 74 13 3525
2022 Shift worker 45 23 10 5 5 6 4 77 12 135
2022 Non-shift worker 48 24 10 4 4 6 4 81 9 3575

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 23 13 4 5 10 5 73 11 125
2024 Non-shift worker 40 25 13 7 6 6 4 72 14 3525
2022 Shift worker 45 24 12 4 4 6 5 78 8 135
2022 Non-shift worker 46 26 10 4 3 6 4 80 9 3575
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 16 3 2 1 10 76 6 125
2024 Non-shift worker 51 29 11 4 3 1 3 83 7 3525
2022 Shift worker 40 39 12 1 3 2 4 84 4 135
2022 Non-shift worker 52 28 11 3 2 1 3 83 6 3575
2020 Shift worker 36 35 16 5 3 1 3 75 9 150
2020 Non-shift worker 56 24 12 4 2 1 2 82 6 4055
2019 Shift worker 50 24 14 7 1 2 3 77 8 145
2019 Non-shift worker 51 26 13 4 3 1 2 79 8 3650

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 34 13 7 4 0 0 76 11 125
2024 Non-shift worker 45 31 10 8 5 0 0 77 13 3525
2022 Shift worker 44 37 8 3 7 1 0 82 10 135
2022 Non-shift worker 45 31 11 7 5 0 0 76 12 3580
2020 Shift worker 45 26 17 7 5 0 0 70 12 150
2020 Non-shift worker 48 30 10 7 4 0 0 79 11 4055
2019 Shift worker 52 28 12 1 5 1 1 82 7 145
2019 Non-shift worker 44 30 12 8 6 0 1 75 13 3655

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 24 13 7 4 0 0 76 11 125
2024 Non-shift worker 52 25 10 5 5 1 1 79 11 3525
2022 Shift worker 56 23 8 4 7 1 2 81 11 135
2022 Non-shift worker 52 24 12 4 5 2 2 78 10 3575
2020 Shift worker 50 25 11 7 4 2 1 77 12 150
2020 Non-shift worker 53 24 11 5 4 2 2 79 9 4050

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 33 10 4 3 0 1 82 8 125
2024 Non-shift worker 50 30 8 6 5 1 0 80 11 3525
2022 Shift worker 56 24 9 2 7 1 1 82 9 135
2022 Non-shift worker 49 31 9 6 4 0 1 81 10 3570
2020 Shift worker 47 30 11 6 4 1 1 79 10 150
2020 Non-shift worker 52 29 9 6 4 0 0 81 10 4060
2019 Shift worker 55 23 14 6 2 0 1 78 8 145
2019 Non-shift worker 46 30 10 7 6 0 1 77 13 3645

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 17 10 3 2 0 6 84 5 125
2024 Non-shift worker 63 23 5 3 3 1 2 88 6 3530
2022 Shift worker 55 17 9 1 4 4 10 84 6 135
2022 Non-shift worker 66 21 5 2 2 1 1 90 5 3580

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 29 13 3 4 0 0 80 7 125
2024 Non-shift worker 56 25 8 5 5 0 0 82 10 3525
2022 Shift worker 60 20 6 4 8 1 0 81 12 135
2022 Non-shift worker 57 25 8 6 4 0 0 82 10 3580
2020 Shift worker 57 26 9 4 4 0 0 84 7 150
2020 Non-shift worker 62 21 9 5 3 0 0 83 8 4070
2019 Shift worker 59 25 6 5 5 0 0 84 10 145
2019 Non-shift worker 53 26 9 6 5 0 0 79 12 3655

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 14 1 3 1 1 4 95 4 125
2024 Non-shift worker 83 9 3 1 1 0 2 94 3 3525
2022 Shift worker 81 14 2 1 2 0 1 95 3 135
2022 Non-shift worker 82 10 3 1 1 0 3 95 2 3580
2019 Shift worker 83 9 3 1 1 0 2 94 3 145
2019 Non-shift worker 80 10 4 2 2 0 2 93 4 3640
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 25 12 7 9 7 1 70 17 125
2024 Non-shift worker 31 29 14 10 10 6 0 64 21 3525
2022 Shift worker 45 21 7 7 9 11 1 75 18 135
2022 Non-shift worker 37 31 13 7 5 7 0 73 13 3580
2020 Shift worker 41 27 12 7 6 7 0 72 14 150
2020 Non-shift worker 45 28 12 5 4 6 0 77 10 4070
2019 Shift worker 42 25 14 3 6 7 2 73 11 145
2019 Non-shift worker 31 32 16 8 7 6 0 68 15 3655

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 27 15 11 11 3 0 62 22 125
2024 Non-shift worker 24 28 17 14 15 2 0 53 30 3525
2022 Shift worker 38 27 11 8 9 7 0 69 19 135
2022 Non-shift worker 30 31 16 11 8 2 0 63 20 3580
2020 Shift worker 40 27 14 9 6 2 0 69 16 150
2020 Non-shift worker 41 31 13 8 5 2 0 74 13 4055
2019 Shift worker 39 25 14 7 8 4 2 69 16 145
2019 Non-shift worker 28 33 17 11 8 2 0 62 20 3645

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 27 19 12 11 11 0 54 25 125
2024 Non-shift worker 17 25 20 17 17 4 0 44 35 3525
2022 Shift worker 30 26 18 7 8 11 0 63 17 135
2022 Non-shift worker 23 29 20 14 10 5 0 55 25 3575
2020 Shift worker 34 21 17 14 9 5 0 58 24 150
2020 Non-shift worker 31 33 16 10 6 4 0 67 16 4060
2019 Shift worker 32 28 12 8 9 9 2 67 19 145
2019 Non-shift worker 20 30 21 15 9 5 0 52 25 3645

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 26 14 14 12 5 0 58 27 125
2024 Non-shift worker 16 28 17 18 18 2 0 46 37 3525
2022 Shift worker 30 35 14 7 9 5 0 68 17 135
2022 Non-shift worker 22 34 17 15 10 2 0 57 26 3580
2020 Shift worker 35 27 15 12 10 1 0 63 22 150
2020 Non-shift worker 30 36 15 12 6 2 0 67 18 4070
2019 Shift worker 27 28 14 13 10 5 2 60 25 145
2019 Non-shift worker 17 31 19 18 11 3 0 50 30 3655

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 9 6 4 7 8 78 11 125
2024 Non-shift worker 38 26 16 6 3 9 3 72 10 3525
2022 Shift worker 47 22 12 2 4 8 4 79 8 135
2022 Non-shift worker 41 27 14 5 3 7 3 76 8 3575
2020 Shift worker 47 25 14 2 6 6 1 77 8 150
2020 Non-shift worker 42 25 14 5 3 7 3 75 9 4065
2019 Shift worker 49 20 10 3 5 7 4 79 10 145
2019 Non-shift worker 39 23 13 5 4 12 3 73 11 3655
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 37 19 5 10 2 0 65 15 125
2024 Non-shift worker 20 40 18 12 8 2 0 61 21 3525
2022 Shift worker 28 42 19 6 2 4 0 72 8 135
2022 Non-shift worker 26 43 17 9 4 1 0 70 13 3575
2020 Shift worker 32 44 12 6 6 0 1 76 12 150
2020 Non-shift worker 31 43 15 7 3 1 0 75 9 4065
2019 Shift worker 36 36 15 6 6 2 0 73 12 145
2019 Non-shift worker 22 42 19 10 4 2 0 66 15 3650

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 31 19 15 12 4 0 51 29 125
2024 Non-shift worker 10 27 22 22 18 2 0 37 40 3525
2022 Shift worker 23 37 19 9 5 4 2 64 16 135
2022 Non-shift worker 18 35 20 16 8 2 0 54 25 3570
2020 Shift worker 28 39 15 8 7 3 0 69 15 150
2020 Non-shift worker 25 39 18 11 5 2 0 66 16 4040
2019 Shift worker 31 36 12 12 7 1 0 68 19 145
2019 Non-shift worker 13 33 22 19 9 3 0 48 29 3640

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 34 20 13 8 2 1 57 22 125
2024 Non-shift worker 27 37 13 12 7 3 1 66 20 3525
2022 Shift worker 31 31 14 10 7 6 1 67 18 135
2022 Non-shift worker 30 36 14 11 6 3 1 69 17 3575
2020 Shift worker 35 27 18 9 8 2 1 64 18 150
2020 Non-shift worker 36 35 13 8 4 3 1 73 13 4060
2019 Shift worker 35 28 14 10 6 4 2 67 17 145
2019 Non-shift worker 29 36 15 11 5 3 1 67 17 3645

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 39 15 7 4 2 0 73 12 125
2024 Non-shift worker 31 37 18 7 6 1 0 69 13 3525
2022 Shift worker 34 39 17 4 5 1 0 74 9 135
2022 Non-shift worker 32 37 18 6 4 2 0 72 10 3580
2020 Shift worker 35 33 20 5 6 1 0 68 12 150
2020 Non-shift worker 39 36 15 5 3 2 0 77 8 4050
2019 Shift worker 40 29 16 6 7 1 0 70 14 145
2019 Non-shift worker 27 36 21 8 6 2 0 64 14 3645

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 21 16 10 11 16 3 54 25 125
2024 Non-shift worker 21 24 16 12 14 11 3 52 29 3525
2022 Shift worker 30 26 16 3 9 15 1 67 14 135
2022 Non-shift worker 22 25 16 10 11 13 3 55 25 3580
2020 Shift worker 26 27 20 5 11 10 1 59 19 150
2020 Non-shift worker 26 25 18 10 8 10 2 58 21 4060
2019 Shift worker 32 24 16 10 8 7 3 62 20 145
2019 Non-shift worker 20 23 20 13 11 11 3 50 27 3645

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 37 13 9 8 7 0 67 19 125
2024 Non-shift worker 22 31 18 14 12 3 1 55 27 3530
2022 Shift worker 33 39 11 6 9 1 1 74 15 135
2022 Non-shift worker 27 33 17 11 8 3 0 62 20 3580
2020 Shift worker 29 33 18 7 11 1 1 64 18 150
2020 Non-shift worker 30 32 18 11 6 2 1 64 18 4060
2019 Shift worker 34 26 17 7 10 6 0 65 18 145
2019 Non-shift worker 22 30 19 14 12 3 0 54 27 3650

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 32 8 5 5 1 9 44 56 125
2024 Non-shift worker 41 24 15 6 7 1 6 44 56 3525
2022 Shift worker 45 18 13 5 5 1 13 135
2022 Non-shift worker 48 24 12 4 5 1 6 3580
2020 Shift worker 48 27 15 3 2 1 4 150
2020 Non-shift worker 52 22 12 5 3 1 4 4070
2019 Shift worker 49 24 14 3 3 0 7 145
2019 Non-shift worker 53 24 12 5 3 1 4 3640

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 10 8 3 5 2 20 66 34 125
2024 Non-shift worker 51 11 8 5 6 2 17 64 36 3525

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 12 4 3 1 5 8 76 24 125
2024 Non-shift worker 68 9 4 2 3 5 8 78 22 3525
2022 Shift worker 72 6 5 0 5 4 8 135
2022 Non-shift worker 74 7 4 2 3 4 6 3575
2020 Shift worker 71 9 6 5 4 1 4 150
2020 Non-shift worker 76 8 4 2 2 3 4 4050
2019 Shift worker 76 9 4 1 3 1 6 145
2019 Non-shift worker 72 9 5 2 3 4 5 3635

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 9 3 1 2 3 15 82 18 125
2024 Non-shift worker 69 6 3 2 2 2 16 85 15 3525

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 9 7 0 5 4 12 75 25 125
2024 Non-shift worker 59 10 7 3 5 2 13 70 30 3525

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 33 15 15 11 4 3 56 28 125
2024 Non-shift worker 16 30 13 16 19 3 3 49 37 3525
2022 Shift worker 23 35 16 7 14 3 2 61 22 135
2022 Non-shift worker 22 30 14 14 14 3 3 56 30 3580
2020 Shift worker 23 33 18 8 12 3 4 60 21 150
2020 Non-shift worker 24 28 17 13 12 3 2 55 27 4065
2019 Shift worker 32 24 15 7 13 8 1 61 23 145
2019 Non-shift worker 21 29 17 14 16 2 2 51 31 3655

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 40 24 9 3 5 1 62 12 125
2024 Non-shift worker 21 40 19 10 7 4 0 63 18 3525
2022 Shift worker 23 41 24 5 5 2 0 65 10 135
2022 Non-shift worker 27 39 18 9 4 3 0 68 14 3580
2020 Shift worker 24 47 12 9 5 2 0 73 14 150
2020 Non-shift worker 27 43 16 8 3 3 0 72 11 4060
2019 Shift worker 32 37 19 3 6 4 0 72 9 145
2019 Non-shift worker 21 42 19 9 5 3 0 65 14 3650

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 36 14 5 2 1 0 78 8 125
2024 Non-shift worker 31 38 15 7 7 2 0 71 14 3525
2022 Shift worker 51 29 8 4 7 1 0 81 11 135
2022 Non-shift worker 38 37 13 6 4 2 0 76 11 3580
2020 Shift worker 39 37 14 6 4 2 0 76 10 150
2020 Non-shift worker 42 36 12 5 2 2 0 80 8 4045
2019 Shift worker 47 30 13 2 6 2 0 79 8 145
2019 Non-shift worker 34 40 15 6 3 2 0 76 9 3645

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 16 3 2 7 0 77 5 125
2024 Non-shift worker 34 36 13 5 3 6 1 76 9 3525
2022 Shift worker 39 30 15 4 2 9 1 76 7 135
2022 Non-shift worker 38 35 13 4 3 7 1 79 7 3575
2020 Shift worker 36 35 19 4 1 4 1 75 5 150
2020 Non-shift worker 44 33 13 4 2 4 0 80 6 4045
2019 Shift worker 52 22 15 1 2 7 1 80 4 145
2019 Non-shift worker 39 35 15 4 2 4 1 78 6 3635

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 22 12 4 5 21 1 73 11 125
2024 Non-shift worker 31 28 20 4 3 13 2 69 8 3530
2022 Shift worker 38 20 13 5 3 19 1 74 11 135
2022 Non-shift worker 33 28 18 4 2 12 2 71 8 3580
2020 Shift worker 34 30 20 7 1 5 2 69 9 150
2020 Non-shift worker 43 32 14 3 2 5 1 80 5 4065

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 27 9 3 8 5 3 79 11 125
2024 Non-shift worker 41 28 10 5 6 6 3 77 13 3520
2022 Shift worker 52 24 9 5 3 5 1 81 9 135
2022 Non-shift worker 45 30 9 4 4 5 3 82 9 3570
2020 Shift worker 43 35 8 4 6 2 2 81 10 150
2020 Non-shift worker 48 29 10 5 3 3 1 81 9 4050

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 5 10 4 35 7 34 66 17 125
2024 Non-shift worker 5 7 13 9 38 7 22 65 16 3515
2022 Shift worker 3 6 8 4 46 4 29 75 14 135
2022 Non-shift worker 3 4 11 7 44 6 25 73 11 3570

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 10 21 8 4 44 6 34 24 125
2024 Non-shift worker 9 15 25 4 6 35 5 40 18 3525
2022 Shift worker 13 17 19 3 6 34 9 52 15 135
2022 Non-shift worker 11 17 23 3 3 38 5 49 11 3575

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 30 9 3 4 1 0 83 8 125
2024 Non-shift worker 43 35 9 7 5 0 0 78 12 3530
2022 Shift worker 63 23 7 3 4 0 1 86 7 135
2022 Non-shift worker 52 33 7 5 3 0 0 85 8 3580
2020 Shift worker 55 30 6 4 5 0 0 85 9 150
2020 Non-shift worker 59 28 6 3 2 0 0 88 6 4060
2019 Shift worker 64 22 5 4 5 0 0 86 9 145
2019 Non-shift worker 48 34 9 5 3 0 0 83 8 3650

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 39 10 2 5 1 0 83 7 125
2024 Non-shift worker 37 32 15 9 7 1 0 69 16 3525
2022 Shift worker 53 28 10 3 6 0 0 81 9 135
2022 Non-shift worker 46 31 12 7 4 0 0 77 11 3580
2020 Shift worker 55 27 8 4 6 0 1 82 10 150
2020 Non-shift worker 52 29 11 5 3 0 0 81 8 4050
2019 Shift worker 58 21 9 8 3 0 0 80 11 145
2019 Non-shift worker 39 31 15 7 6 1 0 71 13 3650

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 36 13 3 4 1 0 80 7 125
2024 Non-shift worker 33 35 13 11 8 0 0 68 18 3520
2022 Shift worker 54 27 10 5 4 0 0 81 9 135
2022 Non-shift worker 43 33 13 7 4 0 0 76 12 3580
2020 Shift worker 50 34 8 6 3 0 0 83 9 150
2020 Non-shift worker 50 31 11 6 3 0 0 81 8 4040
2019 Shift worker 57 23 8 8 4 0 0 80 12 145
2019 Non-shift worker 37 34 14 9 5 0 0 72 14 3635
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 23 20 11 5 5 1 62 16 125
2024 Non-shift worker 34 26 16 10 9 4 1 64 20 3525
2022 Shift worker 45 22 16 9 8 0 0 67 17 135
2022 Non-shift worker 39 26 17 8 6 4 1 67 15 3580
2020 Shift worker 44 24 16 6 6 2 1 71 12 150
2020 Non-shift worker 46 24 14 7 5 3 1 73 12 4065
2019 Shift worker 46 17 16 7 7 5 1 67 15 145
2019 Non-shift worker 35 26 18 10 7 3 1 63 18 3655

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 36 33 31 125
2024 Non-shift worker 38 30 32 3525
2022 Shift worker 40 36 24 135
2022 Non-shift worker 37 31 32 3580
2020 Shift worker 25 41 34 150
2020 Non-shift worker 24 40 36 4070
2019 Shift worker 31 34 35 145
2019 Non-shift worker 28 36 36 3660

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 7 28 25 3 28 8 45
2024 Non-shift worker 15 30 26 12 9 8 1310
2022 Shift worker 3 29 18 7 37 5 50
2022 Non-shift worker 19 34 24 7 8 7 1285
2020 Shift worker 2 45 26 3 17 7 35
2020 Non-shift worker 19 33 33 4 6 5 995
2019 Shift worker 11 24 15 9 36 5 45
2019 Non-shift worker 14 26 36 7 9 7 1055
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 125
2024 Non-shift worker 12 88 3525
2022 Shift worker 9 91 135
2022 Non-shift worker 10 90 3580
2020 Shift worker 16 84 150
2020 Non-shift worker 9 91 4065
2019 Shift worker 10 90 145
2019 Non-shift worker 14 86 3650

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 58 42 15
2024 Non-shift worker 44 56 425
2022 Shift worker 42 58 15
2022 Non-shift worker 40 60 380
2020 Shift worker 68 32 25
2020 Non-shift worker 45 55 380
2019 Shift worker 41 59 15
2019 Non-shift worker 54 46 505

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 46 54 15
2024 Non-shift worker 57 43 425
2022 Shift worker 74 26 15
2022 Non-shift worker 60 40 380
2020 Shift worker 54 46 25
2020 Non-shift worker 60 40 380

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 425
2022 Shift worker 7 93 15
2022 Non-shift worker 7 93 380

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 380
2020 Shift worker 0 100 25
2020 Non-shift worker 0 100 380

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 6 94 425
2022 Shift worker 6 94 15
2022 Non-shift worker 7 93 380

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 7 93 425
2022 Shift worker 6 94 15
2022 Non-shift worker 9 91 380

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 425
2022 Shift worker 8 92 15
2022 Non-shift worker 5 95 380

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 15
2024 Non-shift worker 37 63 425
2022 Shift worker 68 32 15
2022 Non-shift worker 38 62 380
2020 Shift worker 53 47 25
2020 Non-shift worker 40 60 380
2019 Shift worker 52 48 15
2019 Non-shift worker 39 61 505

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 15
2024 Non-shift worker 43 57 425
2022 Shift worker 49 51 15
2022 Non-shift worker 41 59 380
2020 Shift worker 50 50 25
2020 Non-shift worker 38 62 380
2019 Shift worker 63 37 15
2019 Non-shift worker 41 59 505

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 45 55 425
2022 Shift worker 61 39 15
2022 Non-shift worker 46 54 380
2020 Shift worker 50 50 25
2020 Non-shift worker 47 53 380
2019 Shift worker 42 58 15
2019 Non-shift worker 46 54 505

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 15
2024 Non-shift worker 39 61 425
2022 Shift worker 43 57 15
2022 Non-shift worker 38 62 380
2020 Shift worker 30 70 25
2020 Non-shift worker 40 60 380
2019 Shift worker 30 70 15
2019 Non-shift worker 43 57 505

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 425
2022 Shift worker 32 68 15
2022 Non-shift worker 32 68 380
2020 Shift worker 38 62 25
2020 Non-shift worker 38 62 380
2019 Shift worker 49 51 15
2019 Non-shift worker 36 64 505

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 15
2024 Non-shift worker 51 49 425
2022 Shift worker 71 29 15
2022 Non-shift worker 55 45 380
2020 Shift worker 61 39 25
2020 Non-shift worker 52 48 380
2019 Shift worker 42 58 15
2019 Non-shift worker 55 45 505

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 425
2022 Shift worker 46 54 15
2022 Non-shift worker 38 62 380
2020 Shift worker 33 67 25
2020 Non-shift worker 38 62 380
2019 Shift worker 47 53 15
2019 Non-shift worker 34 66 505

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 380
2019 Shift worker 0 100 15
2019 Non-shift worker 1 99 505

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 425
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 380
2020 Shift worker 0 100 25
2020 Non-shift worker 5 95 380

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 425
2022 Shift worker 13 87 15
2022 Non-shift worker 13 87 380

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 15
2024 Non-shift worker 50 50 425
2022 Shift worker 49 51 15
2022 Non-shift worker 51 49 380
2020 Shift worker 55 45 25
2020 Non-shift worker 44 56 380
2019 Shift worker 49 51 15
2019 Non-shift worker 48 52 505

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 425
2022 Shift worker 31 69 15
2022 Non-shift worker 21 79 380
2020 Shift worker 38 62 25
2020 Non-shift worker 23 77 380
2019 Shift worker 36 64 15
2019 Non-shift worker 22 78 505

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 425
2022 Shift worker 5 95 15
2022 Non-shift worker 15 85 380

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 70 30 15
2024 Non-shift worker 52 48 425
2022 Shift worker 43 57 15
2022 Non-shift worker 53 47 380
2020 Shift worker 48 52 25
2020 Non-shift worker 52 48 380
2019 Shift worker 56 44 15
2019 Non-shift worker 53 47 500

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 425
2022 Shift worker 31 69 15
2022 Non-shift worker 22 78 380

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 425
2022 Shift worker 8 92 15
2022 Non-shift worker 12 88 380

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 425
2022 Shift worker 18 82 15
2022 Non-shift worker 19 81 380

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 425
2022 Shift worker 15 85 15
2022 Non-shift worker 9 91 380

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 9 91 425
2022 Shift worker 7 93 15
2022 Non-shift worker 12 88 380

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 425
2022 Shift worker 0 100 15
2022 Non-shift worker 7 93 380

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 425
2022 Shift worker 0 100 15
2022 Non-shift worker 10 90 380

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 425
2022 Shift worker 40 60 15
2022 Non-shift worker 29 71 380
2020 Shift worker 31 69 25
2020 Non-shift worker 27 73 380

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 390
2022 Shift worker 0 100 15
2022 Non-shift worker 11 89 335

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 390
2022 Shift worker 0 100 15
2022 Non-shift worker 17 83 335

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 390
2022 Shift worker 6 94 15
2022 Non-shift worker 9 91 335

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 5 95 390
2022 Shift worker 0 100 15
2022 Non-shift worker 6 94 335

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 390
2022 Shift worker 7 93 15
2022 Non-shift worker 10 90 335

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 390
2022 Shift worker 7 93 15
2022 Non-shift worker 8 92 335

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 390
2022 Shift worker 10 90 15
2022 Non-shift worker 12 88 335

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 390
2022 Shift worker 26 74 15
2022 Non-shift worker 12 88 335

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 390
2022 Shift worker 16 84 15
2022 Non-shift worker 11 89 335

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 15
2024 Non-shift worker 28 72 390
2022 Shift worker 57 43 15
2022 Non-shift worker 27 73 335

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 8 92 390
2022 Shift worker 24 76 15
2022 Non-shift worker 7 93 335

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 390
2022 Shift worker 68 32 15
2022 Non-shift worker 42 58 335

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2022 Shift worker 8 92 15
2022 Non-shift worker 1 99 335

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 43 57 15
2024 Non-shift worker 56 44 390
2022 Shift worker 80 20 15
2022 Non-shift worker 52 48 335

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 390

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 390
2022 Shift worker 5 95 15
2022 Non-shift worker 17 83 335

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 17 13 5 6 38 11 54 21 125
2024 Non-shift worker 14 14 14 6 7 35 10 52 23 3525
2022 Shift worker 22 15 10 3 8 25 17 64 18 135
2022 Non-shift worker 15 15 12 5 6 37 10 57 20 3580
2020 Shift worker 21 18 15 7 10 22 7 55 24 150
2020 Non-shift worker 21 18 17 5 5 28 7 59 14 4060
2019 Shift worker 28 11 18 3 7 22 11 59 15 145
2019 Non-shift worker 17 16 20 7 7 26 7 49 21 3655

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 34 15 2 7 12 1 74 10 125
2024 Non-shift worker 29 31 14 6 5 12 2 70 14 3525
2022 Shift worker 39 24 12 4 8 11 2 73 13 135
2022 Non-shift worker 32 31 13 5 4 13 2 74 10 3580
2020 Shift worker 39 28 8 7 10 7 1 72 19 150
2020 Non-shift worker 37 31 15 5 3 9 1 75 9 4065
2019 Shift worker 44 20 11 7 4 10 4 74 13 145
2019 Non-shift worker 31 29 18 6 5 9 1 68 13 3650
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 125
2024 Non-shift worker 8 92 3520
2022 Shift worker 6 94 135
2022 Non-shift worker 7 93 3580
2020 Shift worker 12 88 150
2020 Non-shift worker 6 94 4065
2019 Shift worker 7 93 145
2019 Non-shift worker 8 92 3660

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 40 60 10
2024 Non-shift worker 31 69 305
2022 Non-shift worker 25 75 250
2020 Shift worker 32 68 15
2020 Non-shift worker 33 67 250

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 74 26 305
2022 Non-shift worker 76 24 250
2020 Shift worker 63 37 15
2020 Non-shift worker 71 29 250

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 305
2022 Non-shift worker 3 97 250

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 1 99 250
2020 Shift worker 0 100 15
2020 Non-shift worker 0 100 250

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 305
2022 Non-shift worker 9 91 250

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 305
2022 Non-shift worker 9 91 250

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 305
2022 Non-shift worker 13 87 250

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 295
2022 Non-shift worker 22 78 250
2020 Shift worker 21 79 15
2020 Non-shift worker 22 78 250
2019 Shift worker 59 41 10
2019 Non-shift worker 23 77 255

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 295
2022 Non-shift worker 19 81 250
2020 Shift worker 34 66 15
2020 Non-shift worker 20 80 250

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 295
2022 Non-shift worker 13 87 250

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 7 93 295
2022 Non-shift worker 9 91 250

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 295
2022 Non-shift worker 27 73 250

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 295
2022 Non-shift worker 26 74 250

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 295
2022 Non-shift worker 4 96 250
2020 Shift worker 0 100 15
2020 Non-shift worker 4 96 250
2019 Shift worker 0 100 10
2019 Non-shift worker 3 97 255

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 295
2022 Non-shift worker 1 99 250

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 8 92 295
2022 Non-shift worker 7 93 250
2020 Shift worker 0 100 15
2020 Non-shift worker 8 92 250

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 295
2022 Non-shift worker 13 87 250
2020 Shift worker 0 100 15
2020 Non-shift worker 18 82 250

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 3 97 250
2020 Shift worker 0 100 15
2020 Non-shift worker 0 100 250

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 295
2022 Non-shift worker 13 87 250

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 0 100 250
2020 Shift worker 0 100 15
2020 Non-shift worker 0 100 250
2019 Shift worker 0 100 10
2019 Non-shift worker 0 100 255

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 305
2022 Shift worker 49 51 10
2022 Non-shift worker 32 68 250

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 305
2022 Shift worker 15 85 10
2022 Non-shift worker 18 82 250

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 305
2022 Shift worker 0 100 10
2022 Non-shift worker 7 93 250
2020 Shift worker 0 100 15
2020 Non-shift worker 8 92 250
2019 Shift worker 0 100 10
2019 Non-shift worker 5 95 250

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 305
2022 Shift worker 11 89 10
2022 Non-shift worker 23 77 250

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 305
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 250
2020 Shift worker 0 100 15
2020 Non-shift worker 3 97 250

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 305
2022 Shift worker 0 100 10
2022 Non-shift worker 12 88 250
2020 Shift worker 0 100 15
2020 Non-shift worker 7 93 250

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 305
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 250

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 305
2022 Shift worker 0 100 10
2022 Non-shift worker 10 90 250
2019 Shift worker 0 100 10
2019 Non-shift worker 9 91 250

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 58 42 305
2022 Shift worker 51 49 10
2022 Non-shift worker 47 53 250
2020 Shift worker 64 36 15
2020 Non-shift worker 46 54 250

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 280
2022 Non-shift worker 3 97 220

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 280
2022 Non-shift worker 13 87 220

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 280
2022 Non-shift worker 2 98 220

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 2 98 220

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 280
2022 Non-shift worker 5 95 220

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 280
2022 Non-shift worker 3 97 220
2020 Shift worker 0 100 15
2020 Non-shift worker 5 95 230

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 5 95 280
2022 Non-shift worker 10 90 220

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 280
2022 Non-shift worker 14 86 220

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 280
2022 Non-shift worker 14 86 220

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 280
2022 Non-shift worker 26 74 220

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 7 93 280
2022 Non-shift worker 8 92 220

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 45 55 280
2022 Non-shift worker 51 49 220
2020 Shift worker 34 66 15
2020 Non-shift worker 47 53 230

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 3 97 220

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 69 31 10
2024 Non-shift worker 70 30 280
2022 Non-shift worker 63 37 220
2020 Shift worker 57 43 15
2020 Non-shift worker 61 39 230

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 6 94 280

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 280
2022 Non-shift worker 16 84 220

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 23 18 2 2 34 6 64 6 125
2024 Non-shift worker 16 16 17 4 5 37 7 55 14 3520
2022 Shift worker 25 18 15 1 5 24 11 67 10 135
2022 Non-shift worker 17 15 15 3 4 39 8 59 12 3580
2020 Shift worker 22 23 17 5 5 21 7 62 14 150
2020 Non-shift worker 23 18 17 3 3 30 6 64 9 4065
2019 Shift worker 30 8 15 1 5 29 13 65 10 145
2019 Non-shift worker 17 15 22 3 4 31 7 53 12 3655

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 40 11 2 5 14 0 79 8 125
2024 Non-shift worker 30 31 16 5 4 13 2 71 10 3525
2022 Shift worker 39 27 13 6 4 11 1 74 11 135
2022 Non-shift worker 32 31 15 3 3 14 2 75 8 3580
2020 Shift worker 41 25 15 3 7 8 2 74 10 150
2020 Non-shift worker 39 29 16 3 3 9 1 76 6 4060
2019 Shift worker 45 18 12 3 5 14 3 76 9 145
2019 Non-shift worker 33 28 18 4 3 12 1 71 9 3645

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 0 6 24 9 34 25 2 8 58 55
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 21 22 5 13 1 2 37 63 125
2024 Non-shift worker 33 28 16 8 12 0 2 34 66 3515
2022 Shift worker 32 23 15 14 14 0 1 135
2022 Non-shift worker 28 26 18 11 15 0 2 3570
2020 Shift worker 21 28 24 12 15 0 0 150
2020 Non-shift worker 32 26 19 11 11 0 1 4060
2019 Shift worker 26 20 22 10 20 0 1 145
2019 Non-shift worker 22 27 20 13 17 0 1 3655

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 32 24 4 7 1 0 32 68 125
2024 Non-shift worker 17 30 24 15 13 0 1 17 83 3515
2022 Shift worker 46 24 17 8 5 0 0 135
2022 Non-shift worker 16 27 27 15 14 0 1 3565
2020 Shift worker 34 31 20 9 5 1 0 150
2020 Non-shift worker 19 28 27 16 10 0 0 4065
2019 Shift worker 38 26 24 8 3 0 0 145
2019 Non-shift worker 19 30 25 14 10 0 1 3650

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 32 14 5 5 1 1 43 57 125
2024 Non-shift worker 26 29 21 12 10 0 1 26 74 3510
2022 Shift worker 51 27 9 6 5 0 2 135
2022 Non-shift worker 25 30 22 12 9 1 1 3565
2020 Shift worker 44 31 17 7 1 0 1 150
2020 Non-shift worker 29 31 21 11 7 0 1 4055
2019 Shift worker 46 29 12 8 3 0 1 145
2019 Non-shift worker 27 33 21 10 7 0 1 3640

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 24 12 10 12 1 1 40 60 125
2024 Non-shift worker 21 24 21 15 18 1 1 21 79 3515
2022 Shift worker 36 19 21 11 12 0 2 135
2022 Non-shift worker 20 24 22 16 17 1 1 3570
2020 Shift worker 41 19 20 12 6 1 1 150
2020 Non-shift worker 27 27 20 13 11 1 1 4050
2019 Shift worker 39 23 14 14 9 1 1 145
2019 Non-shift worker 23 26 22 14 14 1 1 3635

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 24 8 3 3 1 5 60 40 125
2024 Non-shift worker 48 23 11 5 5 1 7 52 48 3520
2022 Shift worker 58 21 12 2 2 1 3 135
2022 Non-shift worker 45 26 12 6 5 1 5 3565
2020 Shift worker 53 22 15 4 3 1 2 150
2020 Non-shift worker 47 26 13 7 4 0 3 4040
2019 Shift worker 57 23 11 4 4 0 2 145
2019 Non-shift worker 51 26 11 5 3 0 4 3640

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 24 15 7 13 1 1 39 61 125
2024 Non-shift worker 27 24 19 12 17 0 1 27 73 3520
2022 Shift worker 44 25 12 6 12 0 2 135
2022 Non-shift worker 32 29 18 10 9 0 1 3570
2020 Shift worker 33 35 18 8 4 1 0 150
2020 Non-shift worker 32 28 20 11 8 0 1 4060
2019 Shift worker 41 27 15 8 8 0 1 145
2019 Non-shift worker 34 30 19 9 7 0 1 3650

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 27 18 9 8 3 1 35 65 125
2024 Non-shift worker 26 31 20 10 10 1 1 27 73 3520
2022 Shift worker 44 25 18 4 4 1 3 135
2022 Non-shift worker 32 34 18 8 6 1 2 3570
2020 Shift worker 30 42 16 7 3 1 2 145
2020 Non-shift worker 35 36 18 7 3 1 1 4055
2019 Shift worker 46 25 18 6 3 1 1 145
2019 Non-shift worker 28 38 19 8 6 0 1 3640

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 33 16 8 6 2 1 33 67 125
2024 Non-shift worker 20 32 22 13 12 0 1 20 80 3520
2022 Shift worker 44 25 16 9 3 1 2 135
2022 Non-shift worker 25 32 22 11 8 1 1 3570
2020 Shift worker 35 39 10 9 4 1 2 150
2020 Non-shift worker 28 35 21 11 5 0 1 4050
2019 Shift worker 40 34 12 10 4 0 1 145
2019 Non-shift worker 22 34 23 12 7 0 1 3640

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 21 10 6 1 3 38 62 125
2024 Non-shift worker 27 31 19 11 11 0 1 27 73 3520
2022 Shift worker 46 25 15 7 6 1 1 135
2022 Non-shift worker 31 32 19 9 8 0 1 3570
2020 Shift worker 32 37 19 6 4 1 1 150
2020 Non-shift worker 33 33 18 10 5 0 1 4050
2019 Shift worker 40 24 21 7 6 0 1 145
2019 Non-shift worker 26 33 20 12 8 0 1 3635

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 22 9 12 9 1 2 47 53 125
2024 Non-shift worker 42 28 14 7 8 0 1 42 58 3515
2022 Shift worker 53 23 13 2 6 0 3 135
2022 Non-shift worker 46 27 13 7 6 1 1 3565
2020 Shift worker 44 31 16 3 6 0 0 145
2020 Non-shift worker 48 26 13 7 4 0 1 4035
2019 Shift worker 55 22 10 6 6 0 1 145
2019 Non-shift worker 45 27 13 8 6 0 1 3635

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 22 9 3 6 1 3 58 42 125
2024 Non-shift worker 55 24 11 5 4 0 1 56 44 3525
2022 Shift worker 57 24 10 4 3 0 2 135
2022 Non-shift worker 57 24 11 4 3 0 1 3575
2020 Shift worker 47 24 16 9 4 1 0 150
2020 Non-shift worker 29 33 21 10 5 0 0 4040

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 27 7 5 6 1 1 53 47 125
2024 Non-shift worker 33 31 17 10 7 0 1 33 67 3515
2022 Shift worker 45 35 13 3 3 0 2 135
2022 Non-shift worker 33 31 20 9 6 0 1 3565
2020 Shift worker 38 32 19 6 4 0 1 150
2020 Non-shift worker 29 33 20 11 6 0 0 4055
2019 Shift worker 46 28 13 7 5 0 0 145
2019 Non-shift worker 31 32 20 10 6 0 1 3630

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 21 10 9 6 2 1 54 46 125
2024 Non-shift worker 36 21 15 10 17 0 2 37 63 3510
2022 Shift worker 64 21 8 0 5 0 1 135
2022 Non-shift worker 58 21 9 4 5 1 2 3555
2020 Shift worker 44 36 13 2 5 0 0 150
2020 Non-shift worker 56 26 11 4 1 0 1 4025
2019 Shift worker 53 21 13 10 4 0 0 145
2019 Non-shift worker 53 25 12 5 3 0 1 3630

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 21 14 6 3 1 2 53 47 125
2024 Non-shift worker 42 29 14 7 6 0 1 43 57 3515
2022 Shift worker 49 32 12 3 2 0 1 135
2022 Non-shift worker 47 31 12 5 4 0 1 3570
2020 Shift worker 38 29 20 7 4 1 1 150
2020 Non-shift worker 34 36 19 7 3 0 0 4040

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 10 5 2 1 1 4 81 19 125
2024 Non-shift worker 69 12 4 1 2 1 11 78 22 3520

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 12 4 4 1 2 5 78 22 125
2024 Non-shift worker 60 14 6 4 7 1 9 66 34 3515

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 10 4 2 1 3 2 82 18 125
2024 Non-shift worker 71 11 5 3 4 1 5 75 25 3520
2022 Shift worker 77 8 5 2 4 0 4 135
2022 Non-shift worker 76 10 3 2 3 1 4 3575
2020 Shift worker 70 11 12 3 2 1 1 150
2020 Non-shift worker 79 9 4 2 2 1 3 4030
2019 Shift worker 74 9 5 3 5 1 2 145
2019 Non-shift worker 71 12 5 4 5 1 2 3645

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 15 6 3 2 1 1 73 27 125
2024 Non-shift worker 64 21 7 3 3 1 3 66 34 3525
2022 Shift worker 70 17 6 1 3 0 3 135
2022 Non-shift worker 67 20 6 2 2 1 2 3570
2020 Shift worker 64 23 5 2 5 0 1 150
2020 Non-shift worker 68 20 6 2 1 0 1 4015
2019 Shift worker 62 23 6 2 4 0 2 145
2019 Non-shift worker 55 26 11 4 3 0 1 3630

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 16 7 2 3 1 1 73 27 125
2024 Non-shift worker 62 16 7 5 6 0 2 64 36 3520
2022 Shift worker 69 12 4 5 6 1 3 135
2022 Non-shift worker 65 18 6 3 5 0 2 3565
2020 Shift worker 64 19 9 2 5 0 1 150
2020 Non-shift worker 68 16 8 4 3 0 1 4040
2019 Shift worker 65 16 7 4 6 0 2 145
2019 Non-shift worker 61 18 9 5 5 0 1 3630

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 6 2 1 0 2 13 89 11 125
2024 Non-shift worker 59 11 4 2 1 0 22 76 24 3515
2022 Shift worker 72 7 2 1 0 0 17 135
2022 Non-shift worker 61 11 4 1 1 1 21 3565
2020 Shift worker 70 6 3 1 3 0 17 150
2020 Non-shift worker 62 11 4 1 1 0 22 4045
2019 Shift worker 72 6 2 1 2 0 16 145
2019 Non-shift worker 56 12 5 2 1 0 24 3610

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 17 2 1 0 2 4 79 21 125
2024 Non-shift worker 66 18 6 2 2 1 5 71 29 3520
2022 Shift worker 79 10 2 0 1 0 8 135
2022 Non-shift worker 70 17 6 1 1 1 4 3560
2020 Shift worker 75 16 2 2 2 0 3 150
2020 Non-shift worker 67 20 6 2 1 0 3 4060
2019 Shift worker 75 13 7 2 1 0 2 145
2019 Non-shift worker 65 21 7 2 1 0 3 3625

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 22 8 6 7 1 2 56 44 125
2024 Non-shift worker 55 20 9 5 7 1 3 57 43 3525
2022 Shift worker 73 13 3 2 5 1 4 135
2022 Non-shift worker 72 14 5 2 3 1 3 3570
2020 Shift worker 64 20 7 2 7 0 1 150
2020 Non-shift worker 68 18 7 3 3 1 2 4065
2019 Shift worker 69 16 4 4 5 0 2 145
2019 Non-shift worker 73 14 5 2 2 0 3 3640

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 19 13 1 4 1 4 62 38 125
2024 Non-shift worker 50 27 12 4 4 0 3 51 49 3520
2022 Shift worker 60 22 8 5 2 0 3 135
2022 Non-shift worker 52 27 12 4 3 0 2 3570
2020 Shift worker 52 28 14 3 3 0 1 150
2020 Non-shift worker 46 30 15 5 2 0 1 4065
2019 Shift worker 54 27 14 2 2 0 1 145
2019 Non-shift worker 54 27 12 4 2 0 2 3640

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 41 29 10 5 0 3 54 16 125
2024 Non-shift worker 8 29 39 16 8 0 0 37 24 3525
2022 Shift worker 21 34 36 3 5 0 0 55 9 135
2022 Non-shift worker 10 33 39 13 5 0 0 43 18 3580
2020 Shift worker 22 38 30 4 5 1 1 61 9 150
2020 Non-shift worker 15 37 34 11 3 0 0 52 14 4065
2019 Shift worker 25 38 26 7 4 0 0 63 11 145
2019 Non-shift worker 15 37 33 11 4 0 0 52 15 3655

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 17 32 23 23 0 1 46 22 125
2024 Non-shift worker 12 23 39 17 8 0 0 25 36 3525
2022 Shift worker 5 6 33 27 28 0 1 56 11 135
2022 Non-shift worker 7 20 39 22 11 0 0 33 27 3575
2020 Shift worker 10 8 36 35 9 0 1 45 19 150
2020 Non-shift worker 9 18 39 24 10 0 0 34 27 4060
2019 Shift worker 6 8 32 31 23 0 0 54 14 145
2019 Non-shift worker 9 18 38 24 11 0 0 35 27 3625

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 43 23 8 6 5 0 62 15 125
2024 Non-shift worker 22 38 18 10 8 4 0 63 19 3520
2022 Shift worker 26 38 19 4 4 9 0 70 9 135
2022 Non-shift worker 28 39 16 8 4 4 0 71 13 3580
2020 Shift worker 43 34 13 6 3 1 1 78 9 150
2020 Non-shift worker 46 37 10 3 2 1 0 84 5 4060
2019 Shift worker 34 27 17 7 6 8 0 67 15 145
2019 Non-shift worker 25 38 18 9 5 4 0 66 14 3640

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 17 27 38 11 7 125
2024 Non-shift worker 11 25 35 21 8 3525
2022 Shift worker 20 31 34 13 3 135
2022 Non-shift worker 11 28 35 20 5 3580

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 21 14 4 3 3 1 78 8 125
2024 Non-shift worker 54 27 10 4 3 2 1 83 7 3530
2022 Shift worker 54 23 10 4 6 1 1 80 10 135
2022 Non-shift worker 55 26 9 3 3 3 1 84 6 3580
2020 Shift worker 49 29 9 7 3 1 1 80 11 150
2020 Non-shift worker 54 25 11 4 3 3 0 82 7 4045

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 24 14 9 4 2 0 72 14 125
2024 Non-shift worker 46 26 9 8 9 1 1 74 18 3525
2022 Shift worker 45 30 9 8 7 1 1 76 15 135
2022 Non-shift worker 48 25 9 8 7 2 0 75 16 3580
2020 Shift worker 40 23 11 14 11 1 0 64 25 150
2020 Non-shift worker 44 27 10 10 7 1 0 72 17 4045

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 27 14 3 2 2 0 80 5 125
2024 Non-shift worker 55 28 6 5 5 1 0 84 10 3530
2022 Shift worker 50 33 5 5 7 1 0 83 12 135
2022 Non-shift worker 55 27 7 5 4 1 0 84 9 3580
2020 Shift worker 48 28 10 7 7 0 0 76 14 150
2020 Non-shift worker 55 27 8 6 4 1 0 83 10 4055

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 43 12 8 8 1 0 71 17 125
2024 Non-shift worker 22 39 15 12 10 1 0 62 23 3525
2022 Shift worker 34 37 17 7 6 0 0 71 13 135
2022 Non-shift worker 31 39 13 9 6 2 0 71 15 3580
2020 Shift worker 38 33 14 6 9 1 0 71 15 150
2020 Non-shift worker 41 33 13 8 4 1 0 75 12 4060
2019 Shift worker 36 33 11 10 8 2 0 70 19 145
2019 Non-shift worker 23 36 19 12 7 2 0 61 20 3650

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 46 14 15 6 2 0 65 21 965
2022 Non-shift worker 19 52 12 13 3 1 0 72 16 1010
2019 Shift worker 14 45 6 16 8 6 5 66 27 10
2019 Non-shift worker 17 44 17 13 5 3 2 64 19 950
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 125
2024 Non-shift worker 14 86 3525
2022 Shift worker 8 92 135
2022 Non-shift worker 9 91 3580
2020 Shift worker 10 90 150
2020 Non-shift worker 10 90 4055
2019 Shift worker 11 89 145
2019 Non-shift worker 15 85 3655

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 15
2024 Non-shift worker 59 41 520
2022 Shift worker 54 46 15
2022 Non-shift worker 51 49 330
2020 Shift worker 60 40 15
2020 Non-shift worker 42 58 410

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 15
2024 Non-shift worker 61 39 520
2022 Shift worker 57 43 15
2022 Non-shift worker 66 34 330
2020 Shift worker 75 25 15
2020 Non-shift worker 78 22 410
2019 Shift worker 71 29 15
2019 Non-shift worker 79 21 560

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 38 36 8 8 9 0 1 75 17 320
2022 Non-shift worker 40 39 8 8 4 0 0 79 13 220
2020 Shift worker 59 22 10 10 0 0 0 81 10 10
2020 Non-shift worker 53 29 10 6 1 0 1 83 7 320
2019 Shift worker 35 32 18 16 0 0 0 67 16 10
2019 Non-shift worker 44 34 7 10 4 1 1 79 14 440

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 12 9 2 2 4 76 12 125
2024 Non-shift worker 43 31 9 7 5 3 3 79 12 3525
2022 Shift worker 39 37 7 4 5 4 4 83 9 135
2022 Non-shift worker 47 31 8 5 3 4 3 83 8 3580
2020 Shift worker 43 35 10 4 4 1 4 82 8 150
2020 Non-shift worker 52 27 9 4 2 3 3 84 7 4060
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 54 125
2024 Non-shift worker 24 60 3530
2022 Shift worker 36 43 135
2022 Non-shift worker 33 52 3580
2020 Shift worker 41 38 150
2020 Non-shift worker 39 43 4075

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 30
2024 Non-shift worker 53 47 845
2022 Shift worker 50 50 50
2022 Non-shift worker 31 69 1185
2020 Shift worker 45 55 65
2020 Non-shift worker 33 67 1605

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 27 16 20 23 0 12 33 49 30
2024 Non-shift worker 6 20 14 20 33 2 5 28 57 845
2022 Shift worker 7 24 17 14 38 0 0 31 52 50
2022 Non-shift worker 8 13 15 18 41 2 5 22 63 1185
2020 Shift worker 10 14 8 16 40 5 8 27 64 65
2020 Non-shift worker 7 16 15 21 36 1 4 24 60 1605

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 15 17 13 30 3 17 24 54 30
2024 Non-shift worker 6 14 15 18 39 2 7 22 62 840
2022 Shift worker 8 12 11 24 38 7 0 22 67 50
2022 Non-shift worker 4 9 13 19 44 2 9 14 72 1185
2020 Shift worker 10 15 5 16 47 2 6 26 68 65
2020 Non-shift worker 5 12 13 20 41 2 7 18 67 1610

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 6 13 4 4 5 31 57 43 125
2024 Non-shift worker 40 14 11 6 7 4 18 51 49 3525
2022 Shift worker 40 11 8 8 7 7 20 135
2022 Non-shift worker 38 16 12 7 8 3 17 3580
2020 Shift worker 37 13 14 5 11 2 17 150
2020 Non-shift worker 41 17 13 9 9 2 11 4070
2019 Shift worker 46 13 11 9 6 1 14 145
2019 Non-shift worker 39 17 14 10 12 1 7 3630
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