2024 Public Service Employee Survey Results for Transport Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 35 7 10 4 0 2 79 14 50
2024 Intelligence analysts 21 53 4 15 7 0 0 74 22 50
2024 Federal regulators 23 47 6 14 9 0 0 70 24 520
2024 Compliance, inspection and enforcement 23 47 6 14 11 0 0 70 25 595
2024 Communications or public affairs 42 43 6 6 4 0 0 85 10 95
2024 Access to information and privacy 34 57 0 5 4 0 0 91 9 20
2024 Security 34 39 10 11 6 0 0 73 17 125
2024 Science and technology 47 32 4 12 5 0 0 80 17 95
2024 Administration and operations 45 41 3 8 3 0 0 86 11 455
2024 Human resources 51 38 4 5 2 1 0 89 7 195
2024 Financial management 50 37 4 8 2 0 0 87 9 155
2024 Procurement 47 42 6 5 0 0 0 89 5 30
2024 Real property 50 32 2 13 3 0 0 82 15 30
2024 Material management 62 38 0 0 0 0 0 100 0 10
2024 Information management 67 28 4 1 0 0 0 95 1 70
2024 Information technology 54 30 5 7 4 0 0 84 11 190
2024 Internal audit 48 23 7 15 6 0 0 72 21 15
2024 Evaluation 23 48 12 10 6 0 0 71 16 20
2024 Data sciences 44 29 8 15 4 0 0 73 19 45
2024 Policy 38 43 4 8 7 0 0 82 15 430
2024 Project management 41 37 5 13 5 0 0 77 18 185
2024 Other services to the public 34 42 1 16 7 0 0 76 22 70
2024 None of the above 32 46 6 10 6 0 0 79 16 175
2022 Client contact centre 48 36 10 4 3 0 0 83 6 50
2022 Federal regulators 32 42 4 14 8 0 0 74 21 500
2022 Compliance, inspection and enforcement 32 47 4 11 5 0 0 79 16 650
2022 Communications or public affairs 49 40 1 10 0 0 0 89 10 100
2022 Access to information and privacy 40 26 23 11 0 0 0 66 11 15
2022 Security 29 50 4 8 9 0 0 79 17 120
2022 Science and technology 41 39 6 9 6 0 0 80 15 100
2022 Legal services 91 4 0 5 0 0 0 95 5 15
2022 Administration and operations 53 39 2 4 2 0 0 92 6 465
2022 Human resources 58 35 2 4 0 0 0 94 5 205
2022 Financial management 62 31 1 4 3 0 0 93 7 160
2022 Procurement 51 31 9 6 3 0 0 82 9 35
2022 Real property 42 51 7 0 0 0 0 93 0 30
2022 Material management 56 32 0 12 0 0 0 88 12 15
2022 Information management 48 46 5 2 0 0 0 94 2 65
2022 Information technology 64 31 1 3 0 0 0 95 4 200
2022 Internal audit 75 25 0 0 0 0 0 100 0 10
2022 Evaluation 50 35 4 0 11 0 0 85 11 25
2022 Data sciences 46 34 2 17 2 0 0 80 18 50
2022 Policy 46 41 3 8 2 0 0 87 11 390
2022 Project management 47 37 6 8 2 0 0 85 10 210
2022 Other services to the public 35 47 4 9 5 0 0 82 14 80
2022 None of the above 42 40 9 6 3 0 0 82 10 185
2020 Client contact centre 47 35 3 10 4 0 0 83 14 55
2020 Federal regulators 34 50 5 8 3 0 0 84 11 550
2020 Compliance, inspection and enforcement 34 50 4 9 2 0 0 84 12 755
2020 Communications or public affairs 45 41 4 8 2 0 0 86 10 125
2020 Access to information and privacy 54 43 0 0 3 0 0 97 3 30
2020 Security 39 47 2 10 2 0 0 86 12 195
2020 Science and technology 48 41 3 8 0 0 0 89 8 90
2020 Legal services 73 27 0 0 0 0 0 100 0 15
2020 Administration and operations 49 43 3 4 1 0 0 92 5 570
2020 Human resources 60 32 2 5 1 0 0 92 6 195
2020 Financial management 57 33 2 7 2 0 0 90 9 195
2020 Procurement 55 39 3 3 0 0 0 95 3 35
2020 Real property 45 53 0 2 0 0 0 98 2 35
2020 Material management 46 37 12 6 0 0 0 82 6 15
2020 Information management 41 45 4 10 0 0 0 86 10 90
2020 Information technology 69 27 1 3 0 0 0 95 3 210
2020 Internal audit 50 32 0 13 5 0 0 82 18 20
2020 Evaluation 65 30 4 0 0 0 0 96 0 25
2020 Data sciences 32 60 3 3 2 0 0 92 5 55
2020 Policy 45 44 3 6 2 0 0 89 8 430
2020 Project management 48 37 3 10 2 0 0 85 12 185
2020 Other services to the public 41 45 5 6 3 0 0 86 9 80
2020 None of the above 35 45 8 9 3 0 1 81 12 255

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 15 6 2 3 0 4 88 6 50
2024 Intelligence analysts 62 15 10 6 7 0 0 77 14 50
2024 Federal regulators 64 17 6 6 4 0 4 84 10 520
2024 Compliance, inspection and enforcement 69 17 5 4 2 0 3 88 6 595
2024 Communications or public affairs 66 22 2 8 1 0 0 88 9 95
2024 Access to information and privacy 83 17 0 0 0 0 0 100 0 20
2024 Security 68 17 7 4 2 1 2 87 6 125
2024 Science and technology 56 18 12 5 6 0 2 76 12 95
2024 Administration and operations 70 15 5 5 3 0 2 88 7 455
2024 Human resources 68 17 9 4 1 0 2 86 5 195
2024 Financial management 67 19 5 6 2 0 2 88 8 155
2024 Procurement 82 12 0 0 4 0 2 96 4 30
2024 Real property 60 34 3 0 2 0 0 94 2 30
2024 Material management 70 22 9 0 0 0 0 91 0 10
2024 Information management 65 19 5 6 5 0 0 84 11 70
2024 Information technology 74 12 7 1 4 0 2 88 5 190
2024 Internal audit 74 20 6 0 0 0 0 94 0 15
2024 Evaluation 54 12 12 22 0 0 0 66 22 20
2024 Data sciences 75 16 4 5 0 0 0 91 5 45
2024 Policy 68 18 4 5 4 0 1 87 9 430
2024 Project management 65 18 6 6 3 0 1 84 10 185
2024 Other services to the public 65 19 13 0 1 0 2 86 1 70
2024 None of the above 69 13 4 6 4 0 4 86 10 175

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 29 3 4 2 0 4 92 6 50
2024 Intelligence analysts 49 24 6 11 6 0 4 76 18 50
2024 Federal regulators 63 15 8 6 4 0 4 81 11 520
2024 Compliance, inspection and enforcement 63 19 9 5 2 0 2 83 8 595
2024 Communications or public affairs 67 14 6 12 1 0 0 81 13 90
2024 Access to information and privacy 73 5 11 0 12 0 0 77 12 20
2024 Security 60 20 10 7 1 0 1 81 9 125
2024 Science and technology 59 18 11 5 5 0 2 78 10 95
2024 Administration and operations 62 20 5 7 3 0 2 84 10 455
2024 Human resources 49 25 10 11 3 1 2 75 14 195
2024 Financial management 61 20 7 8 3 0 1 81 12 155
2024 Procurement 64 18 8 3 4 0 2 84 8 30
2024 Real property 42 29 16 10 2 0 0 71 12 30
2024 Material management 58 10 20 12 0 0 0 69 12 10
2024 Information management 57 25 6 9 3 0 0 82 12 65
2024 Information technology 70 12 8 4 4 0 2 84 8 190
2024 Internal audit 74 13 6 7 0 0 0 87 7 15
2024 Evaluation 48 27 13 12 0 0 0 76 12 20
2024 Data sciences 71 18 0 9 2 0 0 89 11 45
2024 Policy 65 18 3 8 5 0 1 84 13 430
2024 Project management 56 20 9 9 5 0 1 77 14 185
2024 Other services to the public 62 16 12 1 5 0 3 81 7 70
2024 None of the above 68 11 4 10 4 0 3 81 15 175

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 30 10 6 11 0 0 74 17 45
2024 Intelligence analysts 32 30 10 13 14 0 0 62 27 50
2024 Federal regulators 24 32 8 16 19 0 0 56 35 515
2024 Compliance, inspection and enforcement 25 33 7 16 18 0 0 58 35 595
2024 Communications or public affairs 40 30 3 8 19 0 0 70 27 95
2024 Access to information and privacy 13 49 16 17 4 0 0 62 22 20
2024 Security 32 31 9 16 13 0 0 63 28 125
2024 Science and technology 29 25 9 19 16 0 1 55 36 95
2024 Administration and operations 34 31 9 15 10 0 0 66 25 455
2024 Human resources 29 27 12 16 12 1 2 59 29 190
2024 Financial management 34 37 7 10 11 0 0 71 22 155
2024 Procurement 29 35 15 14 6 0 0 64 20 30
2024 Real property 41 13 14 20 13 0 0 54 32 30
2024 Material management 53 9 19 9 11 0 0 61 20 10
2024 Information management 44 25 9 15 6 0 0 69 22 70
2024 Information technology 43 24 9 8 15 0 0 68 23 190
2024 Internal audit 27 0 24 21 28 0 0 27 49 15
2024 Evaluation 6 48 10 21 15 0 0 54 36 20
2024 Data sciences 44 11 8 21 12 0 4 58 34 45
2024 Policy 22 30 10 19 19 0 0 52 38 430
2024 Project management 21 28 12 16 22 1 1 50 38 185
2024 Other services to the public 35 27 13 9 15 0 0 62 25 70
2024 None of the above 33 28 8 13 17 0 1 62 30 175
2022 Client contact centre 48 32 8 4 2 0 6 85 6 50
2022 Federal regulators 46 33 9 6 5 0 0 80 11 500
2022 Compliance, inspection and enforcement 48 33 8 7 3 0 1 81 11 650
2022 Communications or public affairs 47 41 5 5 3 0 0 87 8 100
2022 Access to information and privacy 26 52 11 11 0 0 0 79 11 15
2022 Security 40 35 12 6 6 0 2 76 12 120
2022 Science and technology 39 33 11 6 9 0 2 74 15 100
2022 Legal services 73 22 0 0 5 0 0 95 5 15
2022 Administration and operations 54 34 4 5 3 0 0 89 7 465
2022 Human resources 55 30 7 5 3 0 1 86 8 205
2022 Financial management 57 28 6 6 2 1 0 86 8 160
2022 Procurement 51 23 8 8 5 0 5 78 14 35
2022 Real property 39 45 4 9 4 0 0 84 12 30
2022 Material management 55 33 7 0 5 0 0 88 5 15
2022 Information management 53 29 10 7 1 0 0 82 8 65
2022 Information technology 58 22 8 5 6 0 1 81 11 200
2022 Internal audit 68 24 0 9 0 0 0 91 9 10
2022 Evaluation 37 38 8 5 11 0 0 75 16 25
2022 Data sciences 50 28 7 3 8 2 1 81 12 50
2022 Policy 39 37 5 14 5 0 0 76 19 390
2022 Project management 47 32 10 7 4 0 0 79 11 205
2022 Other services to the public 49 27 10 9 3 0 1 78 12 80
2022 None of the above 48 24 8 11 8 0 1 72 20 185
2020 Client contact centre 46 44 6 4 0 0 0 90 4 55
2020 Federal regulators 48 36 9 4 2 0 0 85 6 550
2020 Compliance, inspection and enforcement 49 38 7 5 1 0 0 87 6 755
2020 Communications or public affairs 45 34 13 5 2 0 2 80 7 125
2020 Access to information and privacy 44 42 6 0 8 0 0 85 8 30
2020 Security 49 38 6 5 2 0 0 87 7 195
2020 Science and technology 46 35 10 7 1 0 1 82 8 90
2020 Legal services 78 11 5 6 0 0 0 89 6 15
2020 Administration and operations 50 37 5 5 2 0 1 87 8 565
2020 Human resources 57 33 5 4 1 0 0 90 5 195
2020 Financial management 53 38 4 3 2 0 1 91 5 195
2020 Procurement 57 38 0 3 0 0 2 97 3 35
2020 Real property 51 45 0 2 2 0 0 95 5 35
2020 Material management 42 36 15 6 0 0 0 79 6 15
2020 Information management 41 45 7 6 1 0 0 86 7 85
2020 Information technology 56 32 4 5 1 0 1 89 7 210
2020 Internal audit 54 32 0 5 9 0 0 86 14 20
2020 Evaluation 48 35 13 0 0 0 4 87 0 25
2020 Data sciences 50 40 3 5 0 0 2 92 5 55
2020 Policy 41 41 9 5 3 1 0 83 8 430
2020 Project management 43 40 4 9 3 0 1 84 12 185
2020 Other services to the public 50 34 12 2 2 0 0 84 4 80
2020 None of the above 39 39 9 8 4 0 1 78 13 255
2019 Client contact centre 51 29 7 9 4 0 0 80 13 60
2019 Federal regulators 36 38 9 12 6 0 0 74 18 520
2019 Compliance, inspection and enforcement 35 41 7 10 6 0 0 76 16 610
2019 Communications or public affairs 42 43 3 10 2 0 0 85 12 105
2019 Access to information and privacy 37 29 16 11 7 0 0 67 18 20
2019 Security 34 37 8 17 4 0 0 71 21 170
2019 Science and technology 37 41 7 10 4 0 0 78 15 100
2019 Legal services 72 24 0 0 4 0 0 96 4 20
2019 Administration and operations 51 32 7 7 3 0 0 83 10 485
2019 Human resources 53 30 6 10 2 0 0 82 12 190
2019 Financial management 52 36 4 4 4 0 0 88 8 180
2019 Procurement 58 32 3 7 0 0 0 90 7 25
2019 Real property 41 48 8 3 0 0 0 89 3 40
2019 Material management 47 30 6 13 4 0 0 77 17 15
2019 Information management 40 37 12 8 3 0 0 77 11 90
2019 Information technology 49 31 8 7 5 0 1 80 12 160
2019 Internal audit 62 33 0 6 0 0 0 94 6 15
2019 Evaluation 40 40 11 9 0 0 0 80 9 20
2019 Data sciences 44 36 3 12 5 0 0 80 17 50
2019 Policy 42 39 6 10 4 0 0 81 14 390
2019 Project management 48 31 7 9 4 0 0 79 14 155
2019 Other services to the public 47 28 4 8 13 0 0 75 20 60
2019 None of the above 41 31 8 12 7 0 1 73 19 265

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 45 11 11 2 5 0 75 14 45
2024 Intelligence analysts 25 38 9 17 10 0 2 63 27 50
2024 Federal regulators 17 35 14 17 16 0 0 53 33 520
2024 Compliance, inspection and enforcement 19 35 13 18 16 0 0 54 33 595
2024 Communications or public affairs 46 29 16 6 2 0 1 76 8 95
2024 Access to information and privacy 30 44 4 16 6 0 0 74 22 20
2024 Security 28 34 17 16 5 0 1 62 22 125
2024 Science and technology 37 31 10 12 8 0 1 69 20 95
2024 Administration and operations 30 39 12 13 6 0 0 69 19 455
2024 Human resources 36 42 11 8 3 1 0 78 11 195
2024 Financial management 38 39 9 11 2 0 2 78 13 155
2024 Procurement 35 37 17 9 2 0 0 72 11 30
2024 Real property 32 29 12 13 14 0 0 61 27 30
2024 Material management 30 60 10 0 0 0 0 90 0 10
2024 Information management 37 38 12 10 3 0 0 75 13 70
2024 Information technology 41 32 8 11 7 1 1 74 18 190
2024 Internal audit 16 37 6 25 17 0 0 53 42 15
2024 Evaluation 36 22 11 11 20 0 0 58 31 20
2024 Data sciences 44 24 11 12 8 0 0 68 20 45
2024 Policy 28 39 13 10 9 0 1 68 19 430
2024 Project management 25 36 15 16 8 0 0 61 24 185
2024 Other services to the public 32 38 13 11 5 0 1 71 16 65
2024 None of the above 28 37 9 15 9 1 1 66 24 175
2022 Client contact centre 31 28 19 10 8 0 3 61 19 50
2022 Federal regulators 25 34 14 15 11 0 0 59 26 500
2022 Compliance, inspection and enforcement 23 39 12 14 13 0 0 62 26 650
2022 Communications or public affairs 40 43 5 8 1 0 3 86 9 100
2022 Access to information and privacy 33 22 19 21 6 0 0 55 26 15
2022 Security 25 24 17 15 17 1 1 50 33 120
2022 Science and technology 38 34 12 10 5 1 0 72 15 100
2022 Legal services 73 16 5 6 0 0 0 89 6 15
2022 Administration and operations 37 38 11 10 3 0 0 75 14 465
2022 Human resources 35 44 11 7 2 0 0 79 10 205
2022 Financial management 39 39 9 9 3 1 1 79 12 160
2022 Procurement 36 41 5 15 3 0 0 77 18 35
2022 Real property 22 54 10 15 0 0 0 76 15 30
2022 Material management 18 50 20 5 7 0 0 68 12 15
2022 Information management 40 28 20 12 0 0 0 67 12 65
2022 Information technology 45 31 10 11 4 0 0 76 14 200
2022 Internal audit 54 46 0 0 0 0 0 100 0 10
2022 Evaluation 20 64 5 0 11 0 0 84 11 25
2022 Data sciences 25 52 10 9 4 0 0 77 13 50
2022 Policy 27 45 11 11 5 1 1 73 16 390
2022 Project management 35 34 13 13 5 0 0 69 18 210
2022 Other services to the public 34 32 14 17 3 0 0 66 21 80
2022 None of the above 36 25 13 17 9 0 1 61 26 185
2020 Client contact centre 32 34 13 12 9 0 0 66 21 55
2020 Federal regulators 26 37 14 11 10 0 1 64 21 550
2020 Compliance, inspection and enforcement 25 37 14 16 7 0 0 63 23 755
2020 Communications or public affairs 44 32 12 7 2 0 3 79 9 120
2020 Access to information and privacy 50 25 7 7 11 0 0 76 18 30
2020 Security 28 42 10 16 4 0 0 70 20 195
2020 Science and technology 42 35 12 9 3 0 0 77 12 90
2020 Legal services 48 36 11 6 0 0 0 83 6 15
2020 Administration and operations 39 38 12 6 3 0 1 78 9 565
2020 Human resources 49 34 5 11 0 0 0 83 12 195
2020 Financial management 45 34 11 6 3 0 2 81 8 190
2020 Procurement 44 21 16 11 5 0 3 67 17 35
2020 Real property 28 32 25 7 0 0 8 64 8 35
2020 Material management 21 54 18 7 0 0 0 75 7 15
2020 Information management 40 29 19 9 2 1 0 70 11 90
2020 Information technology 32 40 11 11 5 0 1 73 16 210
2020 Internal audit 45 27 0 23 0 5 0 76 24 20
2020 Evaluation 44 30 8 13 4 0 0 74 18 25
2020 Data sciences 40 31 18 11 0 0 0 70 11 55
2020 Policy 39 38 10 8 3 0 1 78 11 430
2020 Project management 35 36 10 13 4 0 2 73 17 185
2020 Other services to the public 35 37 11 13 3 0 1 73 16 80
2020 None of the above 29 34 15 15 5 0 2 63 21 255
2019 Client contact centre 30 43 7 9 11 0 0 74 19 60
2019 Federal regulators 15 29 13 23 20 0 0 44 42 520
2019 Compliance, inspection and enforcement 20 32 16 17 15 0 0 52 32 605
2019 Communications or public affairs 25 36 16 15 8 0 1 61 23 105
2019 Access to information and privacy 13 36 9 24 18 0 0 49 42 20
2019 Security 19 42 13 15 11 0 0 62 25 170
2019 Science and technology 30 40 14 10 5 0 0 70 15 100
2019 Legal services 46 36 9 9 0 0 0 82 9 20
2019 Administration and operations 31 35 15 14 5 0 1 66 19 485
2019 Human resources 33 41 10 11 5 0 0 74 16 190
2019 Financial management 34 46 7 10 2 0 1 81 13 180
2019 Procurement 20 56 11 7 7 0 0 76 13 25
2019 Real property 24 51 5 12 7 0 0 75 20 40
2019 Material management 26 37 20 13 4 0 0 63 18 15
2019 Information management 32 36 12 15 4 0 0 69 19 90
2019 Information technology 26 37 16 15 6 0 1 63 21 160
2019 Internal audit 38 37 6 11 9 0 0 75 20 15
2019 Evaluation 40 39 7 14 0 0 0 79 14 20
2019 Data sciences 20 44 14 18 2 0 2 65 20 50
2019 Policy 30 37 14 13 5 0 1 68 18 390
2019 Project management 28 41 12 14 5 0 0 69 19 155
2019 Other services to the public 35 26 11 15 12 0 0 61 28 60
2019 None of the above 30 34 10 17 8 0 0 65 25 265

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 31 5 4 5 4 0 86 9 50
2024 Intelligence analysts 39 35 8 13 6 0 0 74 19 50
2024 Federal regulators 37 35 11 10 7 0 0 72 17 520
2024 Compliance, inspection and enforcement 34 37 11 10 7 0 0 71 17 595
2024 Communications or public affairs 51 31 6 7 5 0 0 82 12 95
2024 Access to information and privacy 26 37 21 11 4 0 0 63 15 20
2024 Security 39 31 14 8 8 0 0 70 16 125
2024 Science and technology 50 24 10 8 8 0 0 74 16 95
2024 Administration and operations 44 35 10 8 3 0 0 79 11 455
2024 Human resources 46 34 9 6 4 1 0 81 9 195
2024 Financial management 49 39 7 3 2 0 0 88 5 155
2024 Procurement 54 25 13 7 2 0 0 79 9 30
2024 Real property 40 39 3 15 3 0 0 79 18 30
2024 Material management 50 30 20 0 0 0 0 80 0 10
2024 Information management 47 29 11 13 1 0 0 75 14 70
2024 Information technology 55 26 8 4 5 1 1 82 10 190
2024 Internal audit 20 50 13 17 0 0 0 70 17 15
2024 Evaluation 17 51 15 11 6 0 0 68 17 20
2024 Data sciences 56 25 7 7 4 0 0 81 11 45
2024 Policy 42 32 8 10 8 0 0 74 18 430
2024 Project management 36 34 9 10 11 1 0 70 20 185
2024 Other services to the public 43 28 13 8 8 0 0 71 16 70
2024 None of the above 40 33 10 10 6 1 1 74 16 175
2022 Client contact centre 50 40 6 0 2 0 3 92 2 50
2022 Federal regulators 46 35 8 6 4 0 0 82 10 500
2022 Compliance, inspection and enforcement 45 36 9 8 2 0 0 81 10 650
2022 Communications or public affairs 50 40 6 4 0 0 0 90 4 100
2022 Access to information and privacy 38 50 12 0 0 0 0 88 0 15
2022 Security 38 31 14 11 5 0 1 69 17 120
2022 Science and technology 44 32 12 7 3 2 0 77 11 100
2022 Legal services 67 28 0 6 0 0 0 94 6 15
2022 Administration and operations 54 32 8 4 1 0 0 86 6 465
2022 Human resources 58 32 5 4 0 0 0 90 5 205
2022 Financial management 57 35 4 2 1 1 0 92 4 160
2022 Procurement 55 26 17 0 0 0 3 82 0 35
2022 Real property 48 45 4 3 0 0 0 93 3 30
2022 Material management 66 29 0 5 0 0 0 95 5 15
2022 Information management 57 24 12 7 0 0 0 82 7 65
2022 Information technology 62 25 6 4 2 0 1 88 6 200
2022 Internal audit 59 41 0 0 0 0 0 100 0 10
2022 Evaluation 59 25 11 0 4 0 0 85 4 20
2022 Data sciences 54 31 10 3 0 2 0 87 3 50
2022 Policy 49 35 6 6 2 1 0 86 8 390
2022 Project management 51 32 9 5 3 0 0 84 8 205
2022 Other services to the public 48 37 6 4 5 0 0 85 9 80
2022 None of the above 46 29 12 7 5 0 0 75 12 185
2020 Client contact centre 51 40 5 1 0 0 2 93 1 55
2020 Federal regulators 45 36 9 7 3 0 0 81 10 545
2020 Compliance, inspection and enforcement 47 36 10 6 2 0 0 83 8 750
2020 Communications or public affairs 49 33 11 5 1 0 1 84 6 120
2020 Access to information and privacy 63 16 16 0 5 0 0 79 5 30
2020 Security 45 40 6 8 0 0 0 85 9 195
2020 Science and technology 54 32 8 5 0 0 0 87 5 90
2020 Legal services 67 17 11 6 0 0 0 84 6 15
2020 Administration and operations 55 33 7 3 2 0 1 89 4 560
2020 Human resources 62 26 7 3 1 0 0 88 5 190
2020 Financial management 60 28 7 3 3 1 0 88 5 190
2020 Procurement 64 31 0 3 3 0 0 94 6 35
2020 Real property 42 39 16 2 0 0 0 82 2 35
2020 Material management 42 58 0 0 0 0 0 100 0 15
2020 Information management 49 37 11 1 2 0 0 86 3 85
2020 Information technology 52 36 8 2 1 0 0 88 3 210
2020 Internal audit 59 27 5 0 9 0 0 86 9 20
2020 Evaluation 51 31 5 9 0 0 5 86 9 20
2020 Data sciences 54 34 5 5 0 2 0 90 5 55
2020 Policy 55 31 8 2 2 0 0 87 5 425
2020 Project management 51 32 6 7 3 0 1 84 10 185
2020 Other services to the public 42 41 12 3 1 0 0 84 4 80
2020 None of the above 37 35 16 8 3 0 1 73 12 250
2019 Client contact centre 43 39 15 3 0 0 0 82 3 60
2019 Federal regulators 29 40 14 11 5 1 0 70 16 520
2019 Compliance, inspection and enforcement 38 36 11 10 4 0 0 75 14 605
2019 Communications or public affairs 42 40 6 7 4 0 0 83 11 105
2019 Access to information and privacy 35 28 18 7 11 0 0 64 18 20
2019 Security 37 39 8 14 2 0 1 77 16 170
2019 Science and technology 46 39 7 6 1 0 1 86 7 100
2019 Legal services 64 36 0 0 0 0 0 100 0 15
2019 Administration and operations 48 36 11 4 1 0 0 84 5 480
2019 Human resources 53 34 5 5 3 0 0 87 8 190
2019 Financial management 57 32 8 2 1 0 0 90 3 180
2019 Procurement 49 37 11 3 0 0 0 86 3 25
2019 Real property 51 34 10 5 0 0 0 85 5 40
2019 Material management 49 40 6 4 0 0 0 89 4 15
2019 Information management 48 37 6 5 4 0 0 85 9 90
2019 Information technology 47 41 6 4 2 0 0 88 6 160
2019 Internal audit 47 37 16 0 0 0 0 84 0 15
2019 Evaluation 39 37 23 0 0 0 0 77 0 20
2019 Data sciences 51 25 8 5 8 2 2 78 13 50
2019 Policy 47 34 8 8 3 0 1 82 11 385
2019 Project management 54 35 4 7 0 0 1 89 7 155
2019 Other services to the public 48 32 7 7 6 0 0 80 13 60
2019 None of the above 42 34 12 7 4 0 0 77 11 265

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 30 9 10 2 3 0 78 12 50
2024 Intelligence analysts 34 30 14 11 10 0 0 65 21 50
2024 Federal regulators 33 30 11 11 13 0 0 64 24 520
2024 Compliance, inspection and enforcement 31 33 13 11 12 0 0 64 23 595
2024 Communications or public affairs 42 31 12 6 9 0 0 73 16 95
2024 Access to information and privacy 32 33 12 9 14 0 0 66 22 20
2024 Security 36 29 9 10 15 0 1 66 25 125
2024 Science and technology 34 27 14 13 13 0 0 61 26 95
2024 Administration and operations 44 25 11 11 8 0 0 70 19 455
2024 Human resources 41 31 8 12 8 1 0 73 19 195
2024 Financial management 38 37 8 9 9 0 0 74 18 155
2024 Procurement 37 41 15 6 2 0 0 77 8 30
2024 Real property 26 41 10 18 5 0 0 67 23 30
2024 Material management 31 59 0 10 0 0 0 90 10 10
2024 Information management 41 28 12 8 11 0 0 69 19 70
2024 Information technology 51 25 8 4 12 0 0 76 16 190
2024 Internal audit 41 24 11 6 12 0 7 69 19 15
2024 Evaluation 22 10 34 18 16 0 0 32 34 20
2024 Data sciences 51 31 6 2 11 0 0 81 13 45
2024 Policy 34 35 9 10 12 0 0 69 22 430
2024 Project management 32 28 11 10 19 0 0 60 30 185
2024 Other services to the public 38 26 9 12 15 0 0 64 27 70
2024 None of the above 38 29 11 12 9 0 1 68 21 175
2022 Client contact centre 44 28 10 10 6 3 0 74 16 50
2022 Federal regulators 45 33 11 7 5 0 0 78 11 500
2022 Compliance, inspection and enforcement 49 32 10 5 3 0 0 82 8 650
2022 Communications or public affairs 43 37 7 9 3 0 0 80 13 100
2022 Access to information and privacy 35 30 17 7 11 0 0 65 18 15
2022 Security 41 36 7 7 9 0 0 77 16 120
2022 Science and technology 46 28 10 10 6 0 0 73 17 100
2022 Legal services 78 22 0 0 0 0 0 100 0 15
2022 Administration and operations 52 30 7 5 5 0 0 82 11 465
2022 Human resources 58 27 9 3 3 1 0 85 6 205
2022 Financial management 50 35 9 4 1 0 1 86 5 160
2022 Procurement 46 46 6 0 3 0 0 91 3 35
2022 Real property 47 35 9 6 3 0 0 82 9 30
2022 Material management 46 25 21 7 0 0 0 71 7 15
2022 Information management 42 29 17 6 5 0 0 71 12 65
2022 Information technology 59 28 6 4 2 1 0 88 6 200
2022 Internal audit 83 17 0 0 0 0 0 100 0 10
2022 Evaluation 46 38 9 0 7 0 0 84 7 25
2022 Data sciences 56 31 5 7 2 0 0 87 9 50
2022 Policy 41 33 9 8 9 0 0 74 17 390
2022 Project management 46 27 13 10 4 0 1 73 14 210
2022 Other services to the public 44 29 12 12 4 0 0 73 15 80
2022 None of the above 43 25 14 9 8 0 1 69 18 185
2020 Client contact centre 44 36 6 4 7 0 2 82 12 55
2020 Federal regulators 50 33 7 6 2 0 0 84 9 550
2020 Compliance, inspection and enforcement 53 30 11 5 2 0 0 83 6 755
2020 Communications or public affairs 49 30 9 10 2 0 1 80 12 125
2020 Access to information and privacy 47 22 11 13 6 0 0 70 19 30
2020 Security 49 30 10 6 4 0 0 80 10 195
2020 Science and technology 43 39 3 10 5 0 0 83 14 90
2020 Legal services 89 0 11 0 0 0 0 89 0 15
2020 Administration and operations 57 27 9 3 2 0 0 85 6 565
2020 Human resources 63 25 5 2 4 0 0 89 6 195
2020 Financial management 57 27 7 6 2 0 1 85 8 190
2020 Procurement 59 22 10 10 0 0 0 81 10 35
2020 Real property 40 42 7 5 0 0 5 87 5 35
2020 Material management 55 45 0 0 0 0 0 100 0 15
2020 Information management 45 33 10 7 4 0 0 78 11 90
2020 Information technology 55 26 7 8 4 0 0 81 12 210
2020 Internal audit 60 22 5 0 9 0 5 86 10 20
2020 Evaluation 61 22 8 8 0 0 0 83 8 25
2020 Data sciences 42 34 7 16 2 0 0 76 17 55
2020 Policy 50 34 8 5 3 0 0 84 8 430
2020 Project management 50 30 7 9 4 0 0 80 13 185
2020 Other services to the public 50 27 12 3 7 0 1 79 10 75
2020 None of the above 36 34 12 13 5 0 0 70 18 255
2019 Client contact centre 46 33 10 8 3 0 0 79 11 60
2019 Federal regulators 47 32 9 7 4 0 0 80 12 520
2019 Compliance, inspection and enforcement 52 30 7 6 4 0 0 82 11 610
2019 Communications or public affairs 34 42 6 13 4 0 0 77 17 105
2019 Access to information and privacy 24 41 15 7 9 4 0 68 16 20
2019 Security 46 36 7 8 4 0 0 81 12 170
2019 Science and technology 45 36 10 5 2 1 0 83 7 100
2019 Legal services 70 30 0 0 0 0 0 100 0 20
2019 Administration and operations 53 27 9 6 4 0 0 80 10 485
2019 Human resources 58 31 5 3 4 0 0 89 7 190
2019 Financial management 52 32 8 6 2 0 0 84 8 180
2019 Procurement 43 40 4 10 4 0 0 82 14 25
2019 Real property 36 40 10 3 11 0 0 76 14 40
2019 Material management 42 30 19 9 0 0 0 72 9 15
2019 Information management 48 25 15 9 1 1 1 74 11 90
2019 Information technology 53 29 8 5 4 0 2 83 9 160
2019 Internal audit 74 5 0 6 9 0 6 84 16 15
2019 Evaluation 74 26 0 0 0 0 0 100 0 20
2019 Data sciences 39 28 16 6 8 3 0 69 15 50
2019 Policy 51 31 7 7 4 0 0 83 11 390
2019 Project management 49 32 7 9 2 1 0 82 11 155
2019 Other services to the public 44 23 16 9 8 0 1 67 16 60
2019 None of the above 48 28 10 7 7 0 0 76 14 265

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 41 8 2 2 0 0 88 4 50
2024 Intelligence analysts 33 48 8 6 6 0 0 81 12 50
2024 Federal regulators 29 38 14 10 8 0 0 68 18 520
2024 Compliance, inspection and enforcement 30 38 15 9 8 0 0 68 17 595
2024 Communications or public affairs 30 44 16 4 6 0 0 74 10 90
2024 Access to information and privacy 20 55 17 0 9 0 0 75 9 20
2024 Security 36 35 14 8 7 0 0 72 14 125
2024 Science and technology 34 35 12 12 6 0 0 69 18 95
2024 Administration and operations 33 37 15 9 6 0 0 70 15 455
2024 Human resources 34 42 13 6 4 0 0 76 10 195
2024 Financial management 30 42 11 12 4 0 0 73 16 155
2024 Procurement 14 71 5 7 4 0 0 84 10 30
2024 Real property 18 53 11 13 5 0 0 71 18 30
2024 Material management 41 48 0 0 11 0 0 89 11 10
2024 Information management 38 35 12 11 4 0 0 73 15 70
2024 Information technology 46 32 13 6 4 0 0 77 10 190
2024 Internal audit 16 32 34 12 6 0 0 48 18 15
2024 Evaluation 11 57 26 0 6 0 0 68 6 20
2024 Data sciences 39 29 12 14 6 0 0 68 20 45
2024 Policy 26 38 14 13 8 0 0 64 22 430
2024 Project management 24 42 14 13 7 0 0 65 20 185
2024 Other services to the public 21 40 24 8 6 0 0 61 15 70
2024 None of the above 35 34 14 11 5 0 1 69 16 175
2022 Client contact centre 41 39 12 8 0 0 0 80 8 50
2022 Federal regulators 38 40 9 7 6 0 0 78 13 500
2022 Compliance, inspection and enforcement 38 37 14 6 3 0 0 76 10 650
2022 Communications or public affairs 41 42 8 5 3 0 0 84 8 100
2022 Access to information and privacy 37 40 0 11 11 0 0 77 23 15
2022 Security 36 34 18 5 6 0 0 71 11 120
2022 Science and technology 36 39 11 10 4 1 0 76 14 100
2022 Legal services 39 51 5 0 0 5 0 95 0 15
2022 Administration and operations 42 38 11 6 3 0 0 80 9 465
2022 Human resources 44 45 7 3 1 0 0 89 4 205
2022 Financial management 40 44 9 5 2 0 0 85 6 160
2022 Procurement 44 26 18 6 5 0 0 70 11 35
2022 Real property 30 45 12 9 4 0 0 75 13 30
2022 Material management 23 40 18 12 7 0 0 63 19 15
2022 Information management 44 36 8 6 5 0 0 80 12 65
2022 Information technology 51 35 10 3 1 0 0 86 5 200
2022 Internal audit 51 26 23 0 0 0 0 77 0 10
2022 Evaluation 31 50 15 4 0 0 0 81 4 25
2022 Data sciences 47 36 12 2 3 0 0 83 5 50
2022 Policy 38 37 11 7 6 0 0 76 13 390
2022 Project management 32 43 12 8 4 0 0 76 13 210
2022 Other services to the public 27 44 15 7 7 0 0 71 13 80
2022 None of the above 40 35 10 8 8 0 0 75 16 185
2020 Client contact centre 38 45 10 7 0 0 0 83 7 55
2020 Federal regulators 41 37 11 9 3 0 0 78 11 550
2020 Compliance, inspection and enforcement 37 43 11 5 4 0 0 80 9 755
2020 Communications or public affairs 42 39 12 3 3 0 0 82 6 125
2020 Access to information and privacy 34 32 13 10 11 0 0 66 21 30
2020 Security 38 43 10 7 3 0 0 81 10 195
2020 Science and technology 40 37 12 5 3 2 0 80 8 90
2020 Legal services 67 27 6 0 0 0 0 94 0 15
2020 Administration and operations 46 34 12 6 3 0 0 80 8 570
2020 Human resources 53 31 13 3 0 0 0 84 4 195
2020 Financial management 39 44 11 4 3 0 0 83 7 195
2020 Procurement 53 30 13 0 4 0 0 83 4 35
2020 Real property 36 42 15 7 0 0 0 78 7 35
2020 Material management 33 60 0 7 0 0 0 93 7 15
2020 Information management 39 37 12 6 4 2 0 78 10 90
2020 Information technology 43 40 10 6 1 0 0 83 7 210
2020 Internal audit 45 36 9 5 5 0 0 82 9 20
2020 Evaluation 22 43 26 4 4 0 0 65 8 25
2020 Data sciences 52 38 3 5 2 0 0 90 6 55
2020 Policy 42 39 6 8 5 0 0 81 13 430
2020 Project management 41 39 7 10 4 0 0 79 14 185
2020 Other services to the public 41 33 16 5 4 0 0 74 10 80
2020 None of the above 34 39 15 10 2 0 0 73 11 255
2019 Client contact centre 36 40 19 5 0 0 0 76 5 60
2019 Federal regulators 31 39 14 9 6 0 0 71 15 520
2019 Compliance, inspection and enforcement 34 42 13 7 4 0 0 76 12 610
2019 Communications or public affairs 29 45 14 8 4 0 0 74 12 105
2019 Access to information and privacy 22 35 15 7 20 0 0 57 27 20
2019 Security 34 35 12 11 7 0 0 69 18 170
2019 Science and technology 39 38 10 11 2 0 0 77 13 100
2019 Legal services 74 21 4 0 0 0 0 96 0 20
2019 Administration and operations 42 36 11 7 4 0 0 77 11 485
2019 Human resources 38 42 11 4 5 0 0 80 9 190
2019 Financial management 40 42 11 4 3 0 0 82 7 180
2019 Procurement 32 41 20 3 3 0 0 73 7 25
2019 Real property 31 46 16 5 0 0 2 79 5 40
2019 Material management 30 51 15 4 0 0 0 81 4 15
2019 Information management 30 48 10 7 4 0 0 79 11 90
2019 Information technology 32 47 9 7 5 0 0 78 12 160
2019 Internal audit 38 33 9 11 9 0 0 71 20 15
2019 Evaluation 27 52 22 0 0 0 0 78 0 20
2019 Data sciences 31 47 7 5 10 0 0 78 15 50
2019 Policy 35 39 11 9 6 0 0 74 15 390
2019 Project management 37 42 10 6 4 0 0 80 10 155
2019 Other services to the public 46 27 9 8 9 0 1 74 17 60
2019 None of the above 42 31 11 8 7 0 0 74 15 265

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 46 14 8 6 0 0 71 14 50
2024 Intelligence analysts 22 45 8 19 3 0 4 70 23 50
2024 Federal regulators 23 34 17 12 13 0 0 58 25 520
2024 Compliance, inspection and enforcement 21 35 20 12 11 0 0 57 24 595
2024 Communications or public affairs 29 45 13 9 4 0 0 74 13 95
2024 Access to information and privacy 42 23 19 11 5 0 0 65 16 20
2024 Security 35 28 11 14 12 0 0 63 26 125
2024 Science and technology 28 37 13 12 9 1 1 66 21 95
2024 Administration and operations 34 35 10 13 7 0 0 70 20 455
2024 Human resources 33 40 12 9 5 0 1 74 14 195
2024 Financial management 31 35 16 12 6 1 0 66 18 155
2024 Procurement 47 31 7 5 10 0 0 78 15 30
2024 Real property 25 39 16 7 14 0 0 64 20 30
2024 Material management 51 30 9 10 0 0 0 81 10 10
2024 Information management 34 34 12 3 15 0 0 69 19 70
2024 Information technology 41 30 16 6 7 0 0 71 13 190
2024 Internal audit 36 13 28 22 0 0 0 49 22 15
2024 Evaluation 17 36 17 15 15 0 0 52 30 20
2024 Data sciences 38 39 14 2 7 0 0 77 9 45
2024 Policy 31 36 12 11 9 0 0 67 20 430
2024 Project management 29 34 15 14 8 0 1 63 22 185
2024 Other services to the public 24 30 18 20 7 1 0 55 27 70
2024 None of the above 32 31 17 10 9 0 1 63 20 175
2022 Client contact centre 35 30 19 8 8 0 0 66 15 50
2022 Federal regulators 30 33 16 11 10 0 0 63 21 500
2022 Compliance, inspection and enforcement 30 35 16 8 10 0 0 65 18 650
2022 Communications or public affairs 37 40 11 10 2 0 0 77 12 100
2022 Access to information and privacy 23 35 12 12 18 0 0 59 30 15
2022 Security 21 37 16 12 13 1 0 59 24 120
2022 Science and technology 21 39 18 12 10 0 0 60 22 100
2022 Legal services 55 29 11 0 0 5 0 89 0 15
2022 Administration and operations 41 37 11 5 6 0 0 78 11 465
2022 Human resources 46 35 9 7 3 0 0 81 10 205
2022 Financial management 39 37 18 3 1 1 0 77 5 160
2022 Procurement 29 34 15 17 5 0 0 63 22 35
2022 Real property 31 41 17 9 3 0 0 72 12 30
2022 Material management 33 15 32 7 13 0 0 48 21 15
2022 Information management 35 31 17 9 8 0 0 66 17 65
2022 Information technology 44 37 8 6 5 0 0 81 11 200
2022 Internal audit 59 16 24 0 0 0 0 76 0 10
2022 Evaluation 43 27 18 4 7 0 0 71 11 25
2022 Data sciences 41 38 14 4 3 0 0 79 7 50
2022 Policy 37 37 12 9 5 0 1 74 14 390
2022 Project management 31 39 13 10 7 1 0 70 18 210
2022 Other services to the public 35 29 11 13 12 0 0 63 26 80
2022 None of the above 28 33 16 11 11 0 0 61 23 185
2020 Client contact centre 38 34 5 12 11 0 0 72 23 55
2020 Federal regulators 31 35 15 12 6 1 0 67 18 550
2020 Compliance, inspection and enforcement 30 36 18 9 6 0 0 66 15 755
2020 Communications or public affairs 44 35 8 10 3 0 0 79 13 125
2020 Access to information and privacy 36 37 6 15 6 0 0 73 21 30
2020 Security 29 40 16 9 7 0 0 69 15 195
2020 Science and technology 35 40 12 7 7 0 0 75 14 90
2020 Legal services 62 33 0 6 0 0 0 94 6 15
2020 Administration and operations 43 33 12 8 4 0 0 76 11 570
2020 Human resources 47 39 5 8 1 0 0 86 9 195
2020 Financial management 41 35 6 12 5 1 0 77 17 195
2020 Procurement 40 28 6 21 4 0 0 68 25 35
2020 Real property 40 29 16 10 0 0 5 73 11 35
2020 Material management 29 37 34 0 0 0 0 66 0 15
2020 Information management 40 35 16 5 5 0 0 74 10 90
2020 Information technology 37 41 10 7 5 1 0 78 12 210
2020 Internal audit 41 27 18 5 5 5 0 71 10 20
2020 Evaluation 18 44 17 22 0 0 0 62 22 25
2020 Data sciences 54 31 5 8 2 0 0 86 10 55
2020 Policy 49 35 6 6 4 0 0 84 10 430
2020 Project management 41 34 9 10 5 0 1 75 15 185
2020 Other services to the public 30 36 19 8 7 0 0 66 15 80
2020 None of the above 31 29 21 11 7 0 0 60 19 255
2019 Client contact centre 33 35 21 8 3 0 0 68 11 60
2019 Federal regulators 22 38 18 13 8 1 0 61 21 515
2019 Compliance, inspection and enforcement 25 35 21 11 7 0 0 61 18 610
2019 Communications or public affairs 36 40 7 11 6 0 0 76 17 105
2019 Access to information and privacy 27 31 9 11 16 7 0 62 29 20
2019 Security 25 36 18 12 8 1 0 61 21 170
2019 Science and technology 25 41 20 6 8 0 0 66 14 100
2019 Legal services 51 29 20 0 0 0 0 80 0 20
2019 Administration and operations 41 32 13 9 5 0 0 73 14 485
2019 Human resources 44 40 5 7 4 0 0 84 11 190
2019 Financial management 37 39 11 8 6 0 0 75 13 180
2019 Procurement 26 58 7 10 0 0 0 84 10 25
2019 Real property 29 41 10 10 7 0 2 72 18 40
2019 Material management 0 64 31 4 0 0 0 64 4 15
2019 Information management 26 48 7 10 10 0 0 74 19 90
2019 Information technology 30 38 19 6 5 1 1 69 11 160
2019 Internal audit 43 22 20 0 15 0 0 65 15 15
2019 Evaluation 55 18 9 11 7 0 0 73 18 20
2019 Data sciences 46 31 5 11 6 0 0 77 18 50
2019 Policy 36 41 8 10 4 0 1 78 14 390
2019 Project management 34 42 10 12 2 1 0 76 14 155
2019 Other services to the public 38 33 5 12 12 0 0 70 25 60
2019 None of the above 30 29 20 8 12 1 1 60 20 265

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 47 6 7 6 0 0 80 14 50
2024 Intelligence analysts 25 51 14 6 4 0 0 76 9 50
2024 Federal regulators 23 44 12 12 8 0 0 68 20 520
2024 Compliance, inspection and enforcement 26 41 14 11 8 0 0 68 19 595
2024 Communications or public affairs 34 43 8 11 4 0 0 77 15 95
2024 Access to information and privacy 37 36 18 9 0 0 0 74 9 20
2024 Security 37 32 10 14 7 0 0 69 21 125
2024 Science and technology 31 49 9 8 3 0 0 81 11 95
2024 Administration and operations 32 44 11 9 4 0 0 75 13 455
2024 Human resources 35 45 8 7 5 1 0 81 11 195
2024 Financial management 33 49 9 7 2 0 0 82 9 155
2024 Procurement 63 21 9 5 2 0 0 84 7 30
2024 Real property 19 51 6 9 15 0 0 70 24 30
2024 Material management 31 59 0 10 0 0 0 90 10 10
2024 Information management 35 45 10 2 7 0 0 81 9 70
2024 Information technology 43 34 12 8 4 0 0 77 11 190
2024 Internal audit 36 28 7 18 11 0 0 64 29 15
2024 Evaluation 35 43 12 4 6 0 0 77 10 20
2024 Data sciences 33 45 2 8 11 0 0 78 19 45
2024 Policy 24 41 12 14 8 0 0 65 23 430
2024 Project management 31 38 12 14 6 0 0 68 20 185
2024 Other services to the public 28 40 16 8 8 0 0 68 16 70
2024 None of the above 32 40 11 10 7 0 0 73 16 175
2022 Client contact centre 39 40 3 14 3 0 0 80 17 50
2022 Federal regulators 32 43 10 10 5 0 0 75 15 500
2022 Compliance, inspection and enforcement 32 44 12 8 4 0 0 76 12 650
2022 Communications or public affairs 45 35 8 7 4 0 0 81 11 100
2022 Access to information and privacy 21 55 18 5 0 0 0 77 5 15
2022 Security 20 46 14 16 5 0 0 66 21 120
2022 Science and technology 27 43 12 15 3 1 1 71 18 100
2022 Legal services 45 44 5 0 0 6 0 94 0 15
2022 Administration and operations 37 43 9 8 3 0 0 80 11 465
2022 Human resources 50 37 8 4 1 0 0 87 5 205
2022 Financial management 44 41 9 4 2 1 0 86 6 160
2022 Procurement 50 26 12 10 3 0 0 76 12 35
2022 Real property 34 45 9 7 6 0 0 78 13 30
2022 Material management 25 52 17 6 0 0 0 77 6 15
2022 Information management 35 39 18 7 2 0 0 74 9 60
2022 Information technology 40 45 8 7 1 0 0 84 8 200
2022 Internal audit 59 23 9 9 0 0 0 82 9 10
2022 Evaluation 36 44 9 0 11 0 0 80 11 25
2022 Data sciences 28 51 14 7 2 0 0 78 8 50
2022 Policy 29 43 10 12 6 0 0 72 18 390
2022 Project management 28 44 10 12 6 0 0 73 17 205
2022 Other services to the public 28 47 10 10 5 0 0 75 15 80
2022 None of the above 29 40 13 11 6 0 0 69 18 185
2020 Client contact centre 30 38 16 11 5 0 0 68 16 55
2020 Federal regulators 30 42 13 12 4 0 0 72 16 545
2020 Compliance, inspection and enforcement 30 44 15 8 3 0 0 74 11 750
2020 Communications or public affairs 44 38 9 8 2 0 0 82 9 125
2020 Access to information and privacy 47 22 13 12 6 0 0 69 18 30
2020 Security 25 50 12 9 5 0 0 75 14 195
2020 Science and technology 26 52 10 7 5 0 0 78 12 90
2020 Legal services 56 38 6 0 0 0 0 94 0 15
2020 Administration and operations 40 40 10 6 4 0 0 80 10 565
2020 Human resources 46 42 7 4 1 0 0 88 5 195
2020 Financial management 47 35 7 10 2 0 0 82 11 190
2020 Procurement 42 29 18 11 0 0 0 71 11 35
2020 Real property 35 47 13 3 3 0 0 82 5 35
2020 Material management 26 62 12 0 0 0 0 88 0 15
2020 Information management 35 38 15 11 2 0 0 72 13 90
2020 Information technology 32 44 12 9 3 0 0 75 12 205
2020 Internal audit 31 41 14 9 5 0 0 73 14 20
2020 Evaluation 18 65 4 13 0 0 0 83 13 25
2020 Data sciences 27 46 11 5 8 0 2 75 14 55
2020 Policy 36 43 11 7 3 0 0 79 10 430
2020 Project management 35 41 9 12 4 0 0 76 16 185
2020 Other services to the public 33 40 9 13 6 0 0 73 19 80
2020 None of the above 30 39 16 10 5 0 0 69 15 255
2019 Client contact centre 26 49 16 5 4 0 0 75 9 60
2019 Federal regulators 23 44 14 14 5 0 0 67 19 515
2019 Compliance, inspection and enforcement 24 44 16 11 4 0 0 68 16 610
2019 Communications or public affairs 34 45 8 8 5 0 0 79 13 105
2019 Access to information and privacy 44 27 0 20 9 0 0 71 29 20
2019 Security 29 38 13 13 6 0 0 68 19 170
2019 Science and technology 30 44 17 5 3 0 0 74 8 100
2019 Legal services 47 53 0 0 0 0 0 100 0 20
2019 Administration and operations 36 40 12 8 3 0 0 77 12 480
2019 Human resources 39 37 12 8 4 0 0 76 12 190
2019 Financial management 34 47 5 11 4 0 0 81 14 180
2019 Procurement 34 56 0 7 3 0 0 90 10 25
2019 Real property 26 39 17 12 3 0 2 67 15 40
2019 Material management 31 30 28 5 5 0 0 61 11 10
2019 Information management 34 40 13 9 4 0 0 74 13 90
2019 Information technology 24 48 15 9 3 0 0 72 13 160
2019 Internal audit 48 32 6 6 9 0 0 80 15 15
2019 Evaluation 36 37 21 0 6 0 0 73 6 20
2019 Data sciences 20 44 14 5 16 0 0 64 21 50
2019 Policy 27 43 12 12 6 0 0 70 18 390
2019 Project management 22 47 15 10 4 0 1 70 15 155
2019 Other services to the public 46 23 9 12 9 0 1 70 21 60
2019 None of the above 32 36 16 10 6 0 0 68 16 260

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 35 15 8 4 0 0 73 12 50
2024 Intelligence analysts 47 26 14 10 2 0 0 74 12 50
2024 Federal regulators 36 42 8 7 7 0 0 79 14 520
2024 Compliance, inspection and enforcement 34 44 10 6 5 1 0 78 11 595
2024 Communications or public affairs 42 41 9 4 4 0 0 83 8 90
2024 Access to information and privacy 47 28 14 4 0 6 0 80 5 20
2024 Security 47 35 8 7 4 0 0 82 10 125
2024 Science and technology 42 44 7 6 1 0 0 86 7 95
2024 Administration and operations 41 40 11 5 2 1 0 82 7 455
2024 Human resources 47 40 10 2 0 1 0 87 3 195
2024 Financial management 46 45 4 2 3 0 0 91 5 155
2024 Procurement 61 28 4 3 4 0 0 90 6 30
2024 Real property 28 55 17 0 0 0 0 83 0 30
2024 Material management 60 40 0 0 0 0 0 100 0 10
2024 Information management 48 36 7 7 2 0 0 84 9 70
2024 Information technology 52 33 6 5 4 0 0 85 9 190
2024 Internal audit 36 35 12 11 6 0 0 71 17 15
2024 Evaluation 37 39 12 0 12 0 0 76 12 20
2024 Data sciences 40 37 6 3 14 0 0 77 17 45
2024 Policy 36 38 11 9 6 0 0 74 15 425
2024 Project management 47 35 11 4 3 1 0 82 7 185
2024 Other services to the public 34 42 12 6 3 1 2 78 9 70
2024 None of the above 43 37 10 7 3 0 0 80 10 175
2022 Client contact centre 43 45 6 6 0 0 0 88 6 50
2022 Federal regulators 44 37 8 6 4 0 0 82 10 500
2022 Compliance, inspection and enforcement 43 38 13 5 2 0 0 80 7 650
2022 Communications or public affairs 46 40 6 4 3 1 0 87 7 100
2022 Access to information and privacy 46 48 7 0 0 0 0 93 0 15
2022 Security 32 44 14 6 4 1 0 76 10 120
2022 Science and technology 35 44 14 3 3 1 1 81 6 100
2022 Legal services 53 36 6 0 0 5 0 94 0 15
2022 Administration and operations 51 39 6 3 1 0 0 90 4 465
2022 Human resources 61 32 3 1 2 0 0 93 4 205
2022 Financial management 58 35 3 3 1 1 0 93 4 160
2022 Procurement 51 29 11 0 9 0 0 80 9 35
2022 Real property 38 44 8 6 3 0 0 83 9 30
2022 Material management 30 44 20 0 7 0 0 73 7 15
2022 Information management 49 33 12 5 2 0 0 82 6 65
2022 Information technology 56 33 8 2 1 0 0 89 3 200
2022 Internal audit 52 39 0 9 0 0 0 91 9 10
2022 Evaluation 48 42 4 0 7 0 0 89 7 25
2022 Data sciences 43 42 4 7 2 2 0 88 8 50
2022 Policy 51 34 6 6 2 0 0 86 8 390
2022 Project management 39 48 9 3 1 1 0 87 4 205
2022 Other services to the public 40 38 7 10 5 0 0 78 15 80
2022 None of the above 41 36 13 5 4 1 0 78 9 185
2020 Client contact centre 39 37 16 3 5 0 0 76 8 55
2020 Federal regulators 45 34 12 6 2 0 0 80 9 545
2020 Compliance, inspection and enforcement 44 38 11 4 3 0 0 82 7 750
2020 Communications or public affairs 58 31 7 1 4 0 0 88 5 125
2020 Access to information and privacy 50 29 7 10 5 0 0 79 15 30
2020 Security 42 42 9 5 2 0 0 84 7 195
2020 Science and technology 44 43 7 3 3 0 0 88 6 90
2020 Legal services 73 22 5 0 0 0 0 95 0 15
2020 Administration and operations 51 38 8 2 1 0 0 89 3 570
2020 Human resources 62 31 3 3 0 0 0 93 4 195
2020 Financial management 56 31 7 3 2 0 0 88 5 190
2020 Procurement 62 24 7 3 4 0 0 86 7 35
2020 Real property 40 49 11 0 0 0 0 89 0 35
2020 Material management 41 59 0 0 0 0 0 100 0 15
2020 Information management 44 45 6 3 2 0 0 89 5 90
2020 Information technology 53 36 4 6 1 0 0 89 7 210
2020 Internal audit 50 32 4 9 5 0 0 82 14 20
2020 Evaluation 53 30 9 4 4 0 0 82 8 25
2020 Data sciences 35 52 5 3 5 0 0 87 8 55
2020 Policy 56 32 5 4 3 0 0 88 7 430
2020 Project management 52 36 5 5 2 0 0 88 7 185
2020 Other services to the public 47 35 11 4 3 0 0 82 7 75
2020 None of the above 40 41 13 4 2 0 0 81 6 255
2019 Client contact centre 42 44 8 1 4 0 1 87 5 60
2019 Federal regulators 35 40 13 7 4 0 0 76 11 515
2019 Compliance, inspection and enforcement 36 40 14 7 3 1 0 76 10 605
2019 Communications or public affairs 46 40 7 4 4 0 0 86 7 105
2019 Access to information and privacy 58 27 4 0 11 0 0 84 11 20
2019 Security 36 39 13 8 4 0 0 75 12 165
2019 Science and technology 44 43 6 5 2 0 0 87 7 100
2019 Legal services 60 40 0 0 0 0 0 100 0 20
2019 Administration and operations 49 35 11 4 1 0 0 85 5 480
2019 Human resources 56 32 6 3 3 0 0 88 6 190
2019 Financial management 53 38 6 2 1 0 0 91 3 180
2019 Procurement 51 33 9 3 3 0 0 84 7 25
2019 Real property 35 55 3 7 0 0 0 90 7 40
2019 Material management 50 39 0 11 0 0 0 89 11 15
2019 Information management 40 41 13 3 2 0 0 82 5 90
2019 Information technology 42 46 7 3 2 0 0 88 5 160
2019 Internal audit 54 32 0 0 14 0 0 86 14 15
2019 Evaluation 59 30 11 0 0 0 0 89 0 20
2019 Data sciences 33 43 10 5 10 0 0 75 15 50
2019 Policy 42 39 8 7 4 0 0 81 11 390
2019 Project management 40 45 8 4 3 0 1 86 7 155
2019 Other services to the public 57 24 9 4 6 0 0 81 10 60
2019 None of the above 40 35 15 5 3 0 1 76 9 265

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 43 13 8 9 0 0 70 16 50
2024 Intelligence analysts 36 26 8 22 7 0 0 62 30 50
2024 Federal regulators 26 36 15 12 11 0 0 62 22 520
2024 Compliance, inspection and enforcement 25 35 17 11 12 0 0 60 22 595
2024 Communications or public affairs 31 46 13 9 2 0 0 76 11 95
2024 Access to information and privacy 39 35 17 4 4 0 0 74 9 20
2024 Security 34 32 11 9 15 0 0 65 24 125
2024 Science and technology 33 35 11 8 12 0 0 68 21 95
2024 Administration and operations 32 36 15 11 7 0 0 68 17 455
2024 Human resources 31 47 8 9 5 0 0 78 14 195
2024 Financial management 35 38 14 9 4 0 0 73 13 155
2024 Procurement 46 33 4 8 8 0 0 79 16 30
2024 Real property 23 47 8 12 11 0 0 69 23 30
2024 Material management 51 39 10 0 0 0 0 90 0 10
2024 Information management 35 32 11 11 10 0 0 68 21 70
2024 Information technology 44 31 12 7 6 0 0 75 13 190
2024 Internal audit 36 7 46 11 0 0 0 43 11 15
2024 Evaluation 16 46 12 15 10 0 0 62 26 20
2024 Data sciences 33 40 14 4 7 2 0 74 12 45
2024 Policy 33 34 14 10 9 0 0 67 19 430
2024 Project management 27 37 15 12 9 0 0 64 21 185
2024 Other services to the public 29 40 11 9 12 0 0 68 21 70
2024 None of the above 34 34 12 14 7 0 0 67 21 175
2022 Client contact centre 31 37 15 9 8 0 0 68 17 50
2022 Federal regulators 37 33 11 11 8 0 0 70 20 500
2022 Compliance, inspection and enforcement 32 38 15 8 6 0 0 70 14 650
2022 Communications or public affairs 43 38 10 4 5 0 0 81 9 100
2022 Access to information and privacy 14 51 12 17 5 0 0 65 23 15
2022 Security 25 37 21 8 9 0 0 62 17 115
2022 Science and technology 29 36 16 7 10 1 1 67 17 100
2022 Legal services 51 33 11 0 6 0 0 83 6 15
2022 Administration and operations 42 36 10 9 4 0 0 77 13 465
2022 Human resources 47 36 11 3 2 0 0 83 5 205
2022 Financial management 43 37 12 5 1 1 0 81 7 160
2022 Procurement 36 29 20 10 5 0 0 65 15 35
2022 Real property 22 53 12 13 0 0 0 75 13 30
2022 Material management 16 38 25 7 13 0 0 54 21 15
2022 Information management 33 47 9 4 7 0 0 80 11 65
2022 Information technology 48 33 11 5 3 0 0 81 8 200
2022 Internal audit 61 39 0 0 0 0 0 100 0 10
2022 Evaluation 47 25 12 4 11 0 0 73 15 25
2022 Data sciences 55 35 0 7 3 0 0 89 11 50
2022 Policy 41 34 11 8 6 0 0 75 14 390
2022 Project management 35 35 12 9 8 0 0 71 17 210
2022 Other services to the public 28 38 17 10 7 0 0 66 17 80
2022 None of the above 30 32 18 6 13 1 0 62 19 185
2020 Client contact centre 28 39 16 8 7 2 0 68 15 55
2020 Federal regulators 35 36 12 11 5 0 0 72 16 550
2020 Compliance, inspection and enforcement 33 38 14 9 5 0 0 71 14 755
2020 Communications or public affairs 42 34 13 6 5 0 0 76 11 120
2020 Access to information and privacy 50 16 6 13 15 0 0 66 27 30
2020 Security 30 42 14 10 5 0 0 72 14 195
2020 Science and technology 37 37 14 4 6 2 0 76 10 90
2020 Legal services 73 22 6 0 0 0 0 94 0 15
2020 Administration and operations 46 32 12 6 4 0 0 78 10 570
2020 Human resources 52 37 5 5 1 0 0 88 7 195
2020 Financial management 46 32 10 8 3 1 0 78 11 190
2020 Procurement 43 31 9 12 4 0 0 74 16 35
2020 Real property 28 52 12 7 0 0 0 80 7 35
2020 Material management 39 43 17 0 0 0 0 83 0 15
2020 Information management 33 44 17 2 5 0 0 77 7 90
2020 Information technology 46 30 15 4 4 0 0 77 9 210
2020 Internal audit 45 27 9 5 9 5 0 76 14 20
2020 Evaluation 26 43 18 8 4 0 0 69 13 25
2020 Data sciences 58 26 8 3 5 0 0 84 8 55
2020 Policy 48 34 6 6 5 0 0 82 11 430
2020 Project management 43 33 11 9 4 0 0 76 12 185
2020 Other services to the public 34 31 21 6 8 0 0 65 14 80
2020 None of the above 33 29 22 10 6 0 0 62 16 255
2019 Client contact centre 31 43 12 9 5 0 0 74 14 55
2019 Federal regulators 27 35 18 12 9 0 0 62 20 515
2019 Compliance, inspection and enforcement 29 41 15 8 8 0 0 70 16 610
2019 Communications or public affairs 37 36 12 10 5 0 0 73 15 105
2019 Access to information and privacy 17 33 18 11 20 0 0 50 31 20
2019 Security 30 35 14 10 10 0 0 65 20 170
2019 Science and technology 39 30 16 7 7 0 0 69 14 100
2019 Legal services 58 42 0 0 0 0 0 100 0 20
2019 Administration and operations 43 30 13 8 5 0 0 73 14 485
2019 Human resources 42 38 6 9 5 0 0 80 14 190
2019 Financial management 41 36 12 7 4 0 0 77 11 180
2019 Procurement 24 60 6 10 0 0 0 84 10 25
2019 Real property 32 38 18 5 5 0 2 72 10 40
2019 Material management 42 14 35 4 4 0 0 56 9 15
2019 Information management 30 43 11 10 6 0 0 72 16 90
2019 Information technology 32 45 12 6 4 1 0 77 11 160
2019 Internal audit 27 38 20 0 15 0 0 65 15 15
2019 Evaluation 51 33 0 16 0 0 0 84 16 20
2019 Data sciences 42 28 10 10 10 0 0 70 20 50
2019 Policy 39 38 10 7 5 0 0 78 12 390
2019 Project management 38 35 13 12 3 0 0 73 14 155
2019 Other services to the public 42 30 7 10 10 0 0 73 20 60
2019 None of the above 31 34 17 8 10 1 0 65 18 265

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 26 11 0 3 0 0 86 3 50
2024 Intelligence analysts 57 31 4 4 2 0 2 90 6 50
2024 Federal regulators 49 33 10 3 4 0 0 82 8 520
2024 Compliance, inspection and enforcement 49 34 10 5 2 0 0 83 7 595
2024 Communications or public affairs 39 38 15 6 2 0 0 77 8 95
2024 Access to information and privacy 45 24 26 0 4 0 0 70 4 20
2024 Security 52 32 10 4 2 0 0 84 6 125
2024 Science and technology 50 31 12 6 2 0 0 81 7 95
2024 Administration and operations 44 34 14 4 3 0 0 78 8 455
2024 Human resources 42 42 11 2 2 1 0 85 4 195
2024 Financial management 46 35 14 4 1 1 0 82 4 155
2024 Procurement 53 32 10 5 0 0 0 85 5 30
2024 Real property 27 53 17 0 3 0 0 80 3 30
2024 Material management 42 58 0 0 0 0 0 100 0 10
2024 Information management 51 35 8 4 2 0 0 86 6 70
2024 Information technology 58 28 10 1 2 0 0 87 3 190
2024 Internal audit 47 12 29 7 6 0 0 59 12 15
2024 Evaluation 49 39 6 0 6 0 0 88 6 20
2024 Data sciences 39 46 6 5 4 0 0 84 9 45
2024 Policy 41 33 14 7 4 0 0 74 12 430
2024 Project management 42 34 16 4 4 0 0 76 8 185
2024 Other services to the public 47 34 13 5 1 0 0 81 6 70
2024 None of the above 50 35 9 3 3 0 0 85 6 175
2022 Client contact centre 54 33 11 2 0 0 0 87 2 50
2022 Federal regulators 56 30 9 3 2 0 0 86 5 500
2022 Compliance, inspection and enforcement 55 30 10 3 1 0 0 86 4 650
2022 Communications or public affairs 55 33 9 3 0 0 0 88 3 100
2022 Access to information and privacy 40 37 6 11 6 0 0 77 17 15
2022 Security 45 34 13 4 4 0 0 80 8 120
2022 Science and technology 51 34 9 3 3 0 1 85 6 100
2022 Legal services 65 35 0 0 0 0 0 100 0 15
2022 Administration and operations 55 33 8 3 2 0 0 88 4 465
2022 Human resources 57 33 8 1 1 0 0 90 2 205
2022 Financial management 50 40 8 2 1 0 0 90 2 160
2022 Procurement 54 22 19 0 5 0 0 76 5 35
2022 Real property 28 56 8 9 0 0 0 83 9 30
2022 Material management 41 39 12 7 0 0 0 80 7 15
2022 Information management 48 40 11 2 0 0 0 88 2 65
2022 Information technology 66 26 5 2 1 0 0 92 3 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 44 42 7 0 7 0 0 86 7 25
2022 Data sciences 48 42 7 2 2 0 0 90 3 50
2022 Policy 50 34 9 4 4 0 0 84 8 390
2022 Project management 46 37 13 3 2 0 0 82 5 210
2022 Other services to the public 47 36 10 3 4 0 0 83 7 80
2022 None of the above 56 28 9 4 3 0 0 84 7 185
2020 Client contact centre 52 34 14 0 0 0 0 86 0 55
2020 Federal regulators 56 27 10 4 2 0 0 84 6 540
2020 Compliance, inspection and enforcement 51 37 7 3 1 0 0 88 5 750
2020 Communications or public affairs 58 24 11 6 2 0 0 82 7 125
2020 Access to information and privacy 47 34 16 3 0 0 0 81 3 30
2020 Security 49 37 9 3 1 0 0 86 4 195
2020 Science and technology 53 35 9 1 2 0 0 88 3 90
2020 Legal services 73 16 11 0 0 0 0 89 0 15
2020 Administration and operations 57 29 9 3 2 0 0 86 5 565
2020 Human resources 60 30 7 2 1 0 0 91 3 195
2020 Financial management 57 30 10 1 2 0 0 87 3 195
2020 Procurement 67 26 3 4 0 0 0 93 4 35
2020 Real property 45 43 12 0 0 0 0 88 0 35
2020 Material management 68 25 0 6 0 0 0 94 6 15
2020 Information management 51 34 13 2 0 0 0 84 2 90
2020 Information technology 58 34 4 3 1 0 0 91 4 210
2020 Internal audit 52 29 5 10 5 0 0 81 14 20
2020 Evaluation 44 35 21 0 0 0 0 79 0 25
2020 Data sciences 52 35 5 3 5 0 0 87 8 55
2020 Policy 50 34 9 4 3 0 0 85 6 425
2020 Project management 56 28 10 3 3 0 0 84 6 185
2020 Other services to the public 61 21 11 6 1 0 0 82 7 80
2020 None of the above 53 33 11 2 1 0 0 85 3 255
2019 Client contact centre 53 31 15 1 0 0 0 83 1 60
2019 Federal regulators 49 36 9 4 1 0 0 85 5 510
2019 Compliance, inspection and enforcement 52 35 9 3 2 0 0 86 5 605
2019 Communications or public affairs 41 45 9 2 2 0 1 87 4 105
2019 Access to information and privacy 48 16 28 0 7 0 0 65 7 20
2019 Security 46 34 13 4 3 0 0 80 7 170
2019 Science and technology 53 32 14 2 0 0 0 84 2 100
2019 Legal services 86 9 5 0 0 0 0 95 0 15
2019 Administration and operations 52 31 12 4 1 0 0 83 5 480
2019 Human resources 54 33 10 2 1 0 0 86 3 190
2019 Financial management 55 29 11 3 2 0 0 84 5 175
2019 Procurement 48 36 10 7 0 0 0 84 7 25
2019 Real property 47 38 13 3 0 0 0 85 3 40
2019 Material management 47 44 9 0 0 0 0 91 0 15
2019 Information management 46 40 9 3 1 0 0 87 4 90
2019 Information technology 48 38 11 1 1 1 1 87 2 160
2019 Internal audit 43 28 20 0 9 0 0 71 9 15
2019 Evaluation 53 37 10 0 0 0 0 90 0 20
2019 Data sciences 43 36 10 10 2 0 0 79 11 50
2019 Policy 46 34 12 5 3 0 0 80 7 390
2019 Project management 48 40 5 6 1 0 0 88 7 155
2019 Other services to the public 51 30 11 0 6 0 1 83 6 60
2019 None of the above 59 25 10 5 2 0 0 84 6 260

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 37 18 9 9 0 0 64 18 50
2024 Intelligence analysts 18 41 13 14 12 2 0 60 27 50
2024 Federal regulators 22 41 14 11 11 0 0 63 22 520
2024 Compliance, inspection and enforcement 24 37 16 10 12 1 0 62 22 595
2024 Communications or public affairs 21 50 10 13 6 0 0 71 19 95
2024 Access to information and privacy 31 34 15 16 0 0 4 68 16 20
2024 Security 36 31 16 6 11 0 0 67 17 125
2024 Science and technology 33 34 17 7 7 2 0 69 14 95
2024 Administration and operations 30 37 13 11 8 1 0 68 19 455
2024 Human resources 28 39 14 12 6 1 1 68 19 195
2024 Financial management 33 40 18 3 5 1 1 74 8 155
2024 Procurement 31 49 8 4 8 0 0 80 12 30
2024 Real property 24 36 11 22 7 0 0 60 28 30
2024 Material management 42 58 0 0 0 0 0 100 0 10
2024 Information management 39 34 13 11 4 0 0 73 15 70
2024 Information technology 47 33 8 6 6 0 1 81 12 190
2024 Internal audit 36 25 17 5 17 0 0 61 22 15
2024 Evaluation 23 17 30 20 11 0 0 40 30 20
2024 Data sciences 47 34 11 2 6 0 0 81 8 45
2024 Policy 28 39 11 13 9 0 0 67 22 425
2024 Project management 29 31 15 16 10 0 0 60 25 185
2024 Other services to the public 29 29 19 16 7 0 0 59 23 70
2024 None of the above 31 33 14 13 8 0 1 64 22 175
2022 Client contact centre 27 37 21 9 6 0 0 64 15 50
2022 Federal regulators 31 40 10 11 7 0 0 71 19 500
2022 Compliance, inspection and enforcement 30 40 14 9 7 0 0 70 16 650
2022 Communications or public affairs 36 41 8 13 2 0 0 77 15 100
2022 Access to information and privacy 20 25 16 28 11 0 0 45 39 15
2022 Security 22 36 18 10 14 0 0 58 24 120
2022 Science and technology 24 44 17 8 5 1 1 69 13 100
2022 Legal services 57 32 11 0 0 0 0 89 0 15
2022 Administration and operations 40 36 12 8 4 0 0 76 12 465
2022 Human resources 44 34 11 8 3 0 0 78 11 205
2022 Financial management 39 41 12 5 2 0 0 81 7 160
2022 Procurement 36 39 11 6 7 0 0 75 13 35
2022 Real property 25 53 13 6 4 0 0 78 10 30
2022 Material management 17 30 34 12 6 0 0 47 18 15
2022 Information management 34 43 15 6 2 0 0 77 8 65
2022 Information technology 47 37 7 5 3 1 0 85 9 200
2022 Internal audit 59 33 8 0 0 0 0 92 0 10
2022 Evaluation 30 51 14 0 4 0 0 82 4 25
2022 Data sciences 41 47 7 2 3 0 0 88 5 50
2022 Policy 39 39 7 8 6 0 0 78 14 390
2022 Project management 32 41 15 9 4 0 0 73 13 210
2022 Other services to the public 26 43 15 9 7 0 0 69 16 80
2022 None of the above 30 34 16 11 9 0 0 64 21 185
2020 Client contact centre 28 46 10 11 5 0 0 74 16 55
2020 Federal regulators 35 39 14 7 5 0 0 74 12 545
2020 Compliance, inspection and enforcement 34 38 15 9 3 0 0 72 12 750
2020 Communications or public affairs 42 36 11 10 1 0 0 78 11 120
2020 Access to information and privacy 44 29 10 10 8 0 0 73 18 30
2020 Security 36 46 8 8 2 0 0 82 10 195
2020 Science and technology 42 41 10 2 5 0 0 83 8 90
2020 Legal services 59 25 6 11 0 0 0 84 11 15
2020 Administration and operations 41 36 12 7 3 0 0 77 11 565
2020 Human resources 50 36 8 5 1 0 0 86 6 195
2020 Financial management 46 33 9 6 5 0 2 80 11 190
2020 Procurement 26 46 6 22 0 0 0 72 22 35
2020 Real property 29 49 17 5 0 0 0 78 5 35
2020 Material management 54 28 6 12 0 0 0 82 12 15
2020 Information management 36 38 11 13 2 0 0 74 15 85
2020 Information technology 42 39 11 4 4 0 0 81 8 210
2020 Internal audit 45 36 5 9 5 0 0 82 14 20
2020 Evaluation 30 39 9 13 8 0 0 70 22 25
2020 Data sciences 50 36 0 11 3 0 0 86 14 55
2020 Policy 44 39 10 4 3 0 0 83 7 430
2020 Project management 47 35 8 6 4 0 0 83 9 185
2020 Other services to the public 32 44 10 6 6 2 0 77 13 80
2020 None of the above 33 37 16 9 6 0 0 70 15 255
2019 Client contact centre 33 31 20 6 9 0 0 64 16 60
2019 Federal regulators 26 40 13 13 8 0 0 66 21 515
2019 Compliance, inspection and enforcement 30 39 13 13 4 0 0 69 18 605
2019 Communications or public affairs 37 43 12 7 2 0 0 79 9 105
2019 Access to information and privacy 37 20 18 5 16 4 0 60 21 20
2019 Security 32 39 11 11 6 0 0 72 17 165
2019 Science and technology 36 41 13 6 4 0 0 77 10 100
2019 Legal services 42 54 0 4 0 0 0 96 4 20
2019 Administration and operations 38 34 14 9 5 0 0 72 14 480
2019 Human resources 41 37 11 6 6 0 0 77 11 190
2019 Financial management 37 43 8 8 5 0 0 79 13 180
2019 Procurement 21 48 21 7 3 0 0 69 10 25
2019 Real property 30 43 13 7 5 0 2 75 13 40
2019 Material management 42 39 15 0 4 0 0 81 4 15
2019 Information management 27 44 17 6 4 1 1 73 10 90
2019 Information technology 28 53 11 4 2 1 1 83 6 160
2019 Internal audit 54 17 6 6 19 0 0 70 24 15
2019 Evaluation 35 45 13 8 0 0 0 79 8 20
2019 Data sciences 44 24 13 7 11 0 0 69 18 50
2019 Policy 38 38 10 9 5 0 0 76 14 390
2019 Project management 34 43 12 9 2 0 0 77 10 150
2019 Other services to the public 41 26 14 11 8 0 0 67 19 60
2019 None of the above 33 37 12 8 10 0 0 70 18 260

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 28 25 6 4 0 0 65 11 50
2024 Intelligence analysts 33 33 17 14 4 0 0 66 18 50
2024 Federal regulators 28 37 17 9 9 0 0 64 18 520
2024 Compliance, inspection and enforcement 26 33 21 10 10 1 0 59 20 595
2024 Communications or public affairs 27 42 16 11 4 0 0 69 15 95
2024 Access to information and privacy 38 32 10 16 0 0 4 73 17 20
2024 Security 38 31 15 8 9 0 0 69 17 125
2024 Science and technology 40 32 15 8 5 1 0 72 13 95
2024 Administration and operations 34 40 13 8 4 0 0 74 12 455
2024 Human resources 36 39 11 9 3 1 0 76 13 195
2024 Financial management 41 37 11 7 2 1 1 79 9 155
2024 Procurement 41 32 21 0 6 0 0 74 6 30
2024 Real property 13 62 20 6 0 0 0 74 6 30
2024 Material management 51 39 0 10 0 0 0 90 10 10
2024 Information management 36 40 11 12 1 0 0 76 13 70
2024 Information technology 51 30 9 5 5 0 0 81 9 190
2024 Internal audit 29 25 28 11 0 0 7 58 12 15
2024 Evaluation 36 31 12 15 6 0 0 67 21 20
2024 Data sciences 43 41 9 2 6 0 0 84 7 45
2024 Policy 33 34 16 9 8 0 0 67 17 430
2024 Project management 36 33 14 11 7 0 0 69 18 185
2024 Other services to the public 29 34 16 16 5 0 0 63 21 70
2024 None of the above 36 30 15 12 6 0 1 67 18 175
2022 Client contact centre 34 30 21 11 3 0 0 64 14 50
2022 Federal regulators 34 36 15 7 7 0 0 70 14 500
2022 Compliance, inspection and enforcement 33 34 17 10 5 0 0 67 15 650
2022 Communications or public affairs 39 42 11 5 2 1 0 82 7 100
2022 Access to information and privacy 26 38 12 7 17 0 0 64 24 15
2022 Security 26 37 15 9 13 0 0 63 22 120
2022 Science and technology 31 39 17 7 3 2 1 72 10 100
2022 Legal services 46 43 11 0 0 0 0 89 0 15
2022 Administration and operations 46 34 12 4 4 0 0 81 8 465
2022 Human resources 49 34 11 3 2 0 1 84 5 205
2022 Financial management 51 35 7 5 1 0 0 86 7 160
2022 Procurement 24 50 7 12 7 0 0 74 19 35
2022 Real property 25 36 23 16 0 0 0 61 16 30
2022 Material management 28 39 7 5 21 0 0 67 26 15
2022 Information management 36 38 13 7 6 0 2 74 13 65
2022 Information technology 55 31 9 3 2 0 0 86 5 200
2022 Internal audit 59 41 0 0 0 0 0 100 0 10
2022 Evaluation 42 39 14 5 0 0 0 81 5 20
2022 Data sciences 65 24 7 3 2 0 0 88 5 50
2022 Policy 44 34 9 8 5 0 0 78 13 390
2022 Project management 41 34 13 8 5 0 0 75 13 205
2022 Other services to the public 32 39 14 5 9 1 0 72 14 80
2022 None of the above 38 31 16 8 7 1 0 69 15 185
2020 Client contact centre 37 36 13 9 5 0 0 73 14 55
2020 Federal regulators 37 33 16 8 6 0 0 69 15 550
2020 Compliance, inspection and enforcement 35 35 16 9 5 0 0 70 14 755
2020 Communications or public affairs 51 29 10 6 4 0 0 80 10 125
2020 Access to information and privacy 44 26 10 13 8 0 0 70 21 30
2020 Security 40 37 13 7 4 0 0 77 11 195
2020 Science and technology 42 30 16 8 3 0 0 73 11 90
2020 Legal services 67 22 6 6 0 0 0 89 6 15
2020 Administration and operations 50 28 11 6 4 0 0 79 10 565
2020 Human resources 58 30 9 3 1 0 0 88 4 195
2020 Financial management 47 32 13 4 3 0 1 80 7 190
2020 Procurement 33 39 19 3 7 0 0 71 10 35
2020 Real property 36 44 12 7 0 0 0 80 7 35
2020 Material management 30 51 12 6 0 0 0 81 6 15
2020 Information management 34 38 16 9 3 0 0 72 12 90
2020 Information technology 46 37 9 4 3 0 0 84 7 210
2020 Internal audit 64 18 9 0 9 0 0 82 9 20
2020 Evaluation 39 30 9 18 4 0 0 69 22 25
2020 Data sciences 56 30 6 3 5 0 0 86 8 55
2020 Policy 50 32 8 6 3 0 0 82 10 430
2020 Project management 47 31 13 6 4 0 0 78 9 185
2020 Other services to the public 38 36 13 6 7 0 0 74 13 80
2020 None of the above 35 37 16 9 4 0 0 71 12 255
2019 Client contact centre 36 32 18 7 7 0 0 68 14 60
2019 Federal regulators 29 32 18 12 8 0 0 61 21 515
2019 Compliance, inspection and enforcement 28 38 18 9 6 0 0 66 15 610
2019 Communications or public affairs 39 37 12 7 5 0 0 76 12 105
2019 Access to information and privacy 26 24 21 4 20 4 0 53 25 20
2019 Security 33 37 12 12 6 0 0 70 18 170
2019 Science and technology 37 39 13 6 5 0 0 76 11 100
2019 Legal services 50 38 12 0 0 0 0 88 0 20
2019 Administration and operations 44 29 12 9 4 0 1 74 13 480
2019 Human resources 50 33 8 5 4 0 1 83 9 190
2019 Financial management 44 38 7 9 3 0 0 82 12 180
2019 Procurement 35 39 13 3 10 0 0 74 13 25
2019 Real property 37 38 10 10 2 0 2 77 13 40
2019 Material management 42 34 13 6 4 0 0 76 11 15
2019 Information management 36 37 10 12 5 0 1 74 17 90
2019 Information technology 40 40 11 3 3 2 0 82 7 160
2019 Internal audit 59 11 21 0 9 0 0 70 9 15
2019 Evaluation 29 51 20 0 0 0 0 80 0 20
2019 Data sciences 43 36 8 5 8 0 0 79 13 50
2019 Policy 37 36 12 8 6 0 0 74 14 390
2019 Project management 35 43 12 6 4 0 0 78 10 155
2019 Other services to the public 48 21 15 5 12 0 0 69 16 60
2019 None of the above 36 29 18 6 11 0 0 66 16 265

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 34 17 6 6 0 0 71 12 50
2024 Intelligence analysts 27 48 12 10 4 0 0 75 13 50
2024 Federal regulators 26 38 15 12 8 0 1 65 20 520
2024 Compliance, inspection and enforcement 25 39 15 12 8 0 0 64 20 595
2024 Communications or public affairs 34 41 13 8 3 0 0 75 11 95
2024 Access to information and privacy 38 33 17 0 9 0 4 73 9 20
2024 Security 34 31 15 8 12 0 0 66 19 125
2024 Science and technology 34 38 14 9 3 0 1 73 13 95
2024 Administration and operations 35 40 13 9 4 0 0 75 12 455
2024 Human resources 34 46 8 8 4 1 0 80 12 195
2024 Financial management 41 38 13 6 2 0 1 79 8 155
2024 Procurement 46 38 6 8 2 0 0 84 10 30
2024 Real property 13 56 12 14 5 0 0 70 19 30
2024 Material management 62 28 0 10 0 0 0 90 10 10
2024 Information management 35 41 11 6 7 0 0 76 13 70
2024 Information technology 45 33 11 6 6 0 0 77 11 190
2024 Internal audit 29 30 7 22 6 0 6 63 29 15
2024 Evaluation 21 47 12 14 6 0 0 68 20 20
2024 Data sciences 43 42 4 7 4 0 0 85 12 45
2024 Policy 34 34 13 11 6 0 2 69 17 430
2024 Project management 32 32 16 14 6 0 0 64 20 185
2024 Other services to the public 29 32 13 16 10 0 0 61 26 70
2024 None of the above 34 32 16 11 6 1 1 67 17 175
2022 Client contact centre 38 30 19 10 2 0 0 68 13 50
2022 Federal regulators 35 35 13 9 7 0 0 71 16 500
2022 Compliance, inspection and enforcement 33 37 17 7 6 0 0 70 13 650
2022 Communications or public affairs 38 46 8 7 1 0 0 84 8 100
2022 Access to information and privacy 20 44 24 6 5 0 0 64 11 15
2022 Security 25 34 15 15 12 0 0 59 26 120
2022 Science and technology 28 35 20 10 2 1 3 66 13 100
2022 Legal services 68 21 11 0 0 0 0 89 0 15
2022 Administration and operations 48 32 11 6 3 0 0 80 9 465
2022 Human resources 47 38 7 5 2 0 0 85 8 205
2022 Financial management 46 40 7 4 2 0 0 86 6 160
2022 Procurement 48 19 16 9 8 0 0 67 17 35
2022 Real property 28 39 28 5 0 0 0 67 5 30
2022 Material management 36 45 7 12 0 0 0 81 12 15
2022 Information management 42 31 20 3 5 0 0 73 8 65
2022 Information technology 51 35 9 3 2 1 0 87 4 200
2022 Internal audit 43 49 8 0 0 0 0 92 0 10
2022 Evaluation 35 47 10 4 4 0 0 82 9 25
2022 Data sciences 46 40 5 7 2 0 0 86 8 50
2022 Policy 39 37 11 8 4 0 1 77 12 390
2022 Project management 31 42 14 9 3 0 0 73 12 205
2022 Other services to the public 33 31 16 11 8 0 0 64 19 80
2022 None of the above 33 33 15 12 5 0 1 67 18 185
2020 Client contact centre 32 48 9 5 5 0 0 80 10 55
2020 Federal regulators 33 39 13 10 5 0 0 72 14 545
2020 Compliance, inspection and enforcement 34 39 16 8 3 0 0 73 10 750
2020 Communications or public affairs 45 38 9 7 2 0 0 83 9 120
2020 Access to information and privacy 47 22 10 10 11 0 0 70 21 30
2020 Security 31 45 12 9 2 0 0 76 11 195
2020 Science and technology 44 35 7 5 4 0 5 83 9 90
2020 Legal services 67 27 6 0 0 0 0 94 0 15
2020 Administration and operations 42 39 11 5 3 0 0 81 7 560
2020 Human resources 52 36 8 3 1 0 0 87 5 195
2020 Financial management 48 37 7 5 3 1 1 85 8 190
2020 Procurement 42 30 9 19 0 0 0 72 19 30
2020 Real property 22 58 13 7 0 0 0 80 7 35
2020 Material management 34 37 29 0 0 0 0 71 0 15
2020 Information management 35 41 14 9 1 0 0 76 10 85
2020 Information technology 42 43 7 5 3 0 0 86 8 205
2020 Internal audit 52 19 14 5 5 5 0 75 10 20
2020 Evaluation 26 39 22 12 0 0 0 66 12 25
2020 Data sciences 43 27 13 11 2 4 0 73 13 55
2020 Policy 45 39 8 4 3 0 1 85 7 425
2020 Project management 39 39 9 10 3 0 1 78 13 185
2020 Other services to the public 34 43 10 8 5 0 0 77 13 75
2020 None of the above 29 39 19 10 2 1 0 69 12 250
2019 Client contact centre 25 43 12 15 4 0 0 68 20 55
2019 Federal regulators 23 40 16 15 5 0 0 64 21 505
2019 Compliance, inspection and enforcement 27 38 17 12 6 0 0 65 18 595
2019 Communications or public affairs 32 41 13 10 3 0 0 74 13 105
2019 Access to information and privacy 25 25 13 22 16 0 0 49 37 20
2019 Security 30 38 14 14 4 0 0 68 17 165
2019 Science and technology 26 47 16 4 6 1 0 73 10 100
2019 Legal services 50 42 8 0 0 0 0 92 0 20
2019 Administration and operations 42 35 10 9 3 0 0 78 12 475
2019 Human resources 43 36 9 7 6 0 0 79 12 190
2019 Financial management 35 50 8 4 3 0 0 85 7 175
2019 Procurement 24 55 14 4 3 0 0 79 7 25
2019 Real property 30 51 10 3 5 0 2 82 8 40
2019 Material management 28 56 7 10 0 0 0 84 10 15
2019 Information management 35 41 10 12 2 0 0 77 14 90
2019 Information technology 30 51 8 7 4 1 0 81 11 160
2019 Internal audit 32 47 6 9 6 0 0 79 15 15
2019 Evaluation 33 50 11 5 0 0 0 84 5 20
2019 Data sciences 33 37 16 8 5 0 0 71 13 50
2019 Policy 34 43 12 6 4 0 2 78 10 385
2019 Project management 32 47 11 10 1 0 0 78 11 150
2019 Other services to the public 44 17 14 9 15 0 0 61 24 60
2019 None of the above 35 33 14 10 8 0 0 69 17 260

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 34 6 4 0 0 0 90 4 50
2024 Intelligence analysts 47 40 6 7 0 0 0 87 7 50
2024 Federal regulators 34 42 12 7 6 0 0 76 12 520
2024 Compliance, inspection and enforcement 37 38 12 7 6 0 0 75 13 595
2024 Communications or public affairs 32 49 14 1 5 0 0 81 6 95
2024 Access to information and privacy 32 49 14 0 4 0 0 82 4 20
2024 Security 41 36 12 7 4 0 0 77 11 125
2024 Science and technology 38 36 15 5 4 0 0 75 10 95
2024 Administration and operations 38 39 13 7 4 0 0 77 10 455
2024 Human resources 42 42 12 3 2 0 0 84 4 195
2024 Financial management 39 39 15 5 2 1 0 78 8 155
2024 Procurement 64 14 14 7 0 0 0 78 7 30
2024 Real property 16 58 13 10 3 0 0 74 12 30
2024 Material management 51 38 0 11 0 0 0 89 11 10
2024 Information management 41 36 13 3 6 2 0 78 9 70
2024 Information technology 50 33 10 5 2 0 0 83 7 190
2024 Internal audit 36 7 34 18 6 0 0 43 24 15
2024 Evaluation 27 67 0 0 6 0 0 94 6 20
2024 Data sciences 43 39 9 6 4 0 0 82 10 45
2024 Policy 32 38 14 9 6 0 0 71 15 430
2024 Project management 34 38 17 7 5 0 0 71 12 185
2024 Other services to the public 31 47 15 5 3 0 0 77 8 70
2024 None of the above 38 36 12 9 5 0 1 74 14 175
2022 Client contact centre 43 41 7 8 0 0 0 85 8 50
2022 Federal regulators 46 34 11 5 3 0 0 80 9 500
2022 Compliance, inspection and enforcement 46 36 12 4 2 0 0 82 6 650
2022 Communications or public affairs 49 39 6 2 4 0 0 88 6 100
2022 Access to information and privacy 37 35 17 11 0 0 0 72 11 15
2022 Security 38 36 15 5 5 1 0 75 11 120
2022 Science and technology 43 31 17 4 4 1 1 75 8 100
2022 Legal services 65 24 5 0 0 6 0 94 0 15
2022 Administration and operations 46 38 7 6 2 0 0 84 8 465
2022 Human resources 53 34 10 2 1 0 0 87 3 205
2022 Financial management 46 40 11 2 1 0 0 86 2 160
2022 Procurement 48 30 10 6 5 0 0 79 11 35
2022 Real property 28 53 15 4 0 0 0 82 4 30
2022 Material management 42 31 20 0 7 0 0 73 7 15
2022 Information management 44 37 8 9 2 0 0 81 11 65
2022 Information technology 54 35 7 2 1 0 0 89 4 200
2022 Internal audit 75 25 0 0 0 0 0 100 0 10
2022 Evaluation 35 46 19 0 0 0 0 81 0 25
2022 Data sciences 50 37 9 2 2 0 0 87 4 50
2022 Policy 39 40 10 6 5 0 0 79 11 390
2022 Project management 34 41 15 6 4 0 0 75 10 210
2022 Other services to the public 38 43 13 2 4 0 0 81 6 80
2022 None of the above 38 35 14 9 4 0 0 73 13 185
2020 Client contact centre 48 39 11 2 0 0 0 87 2 55
2020 Federal regulators 46 37 8 6 2 0 0 83 8 550
2020 Compliance, inspection and enforcement 47 37 10 3 1 0 0 85 5 755
2020 Communications or public affairs 51 34 8 5 2 0 0 85 7 125
2020 Access to information and privacy 40 35 0 18 6 0 0 76 24 30
2020 Security 42 41 9 5 2 0 0 84 7 195
2020 Science and technology 45 40 10 2 3 0 0 85 5 90
2020 Legal services 72 17 11 0 0 0 0 89 0 15
2020 Administration and operations 50 32 11 5 2 0 0 82 7 565
2020 Human resources 57 34 5 3 1 0 0 91 4 195
2020 Financial management 48 37 10 2 3 0 0 85 5 190
2020 Procurement 61 22 13 0 4 0 0 83 4 35
2020 Real property 43 45 10 2 0 0 0 88 2 35
2020 Material management 57 37 0 0 6 0 0 94 6 15
2020 Information management 44 42 11 3 0 0 0 86 3 85
2020 Information technology 50 35 9 4 2 0 0 85 6 210
2020 Internal audit 55 30 10 5 0 0 0 85 5 20
2020 Evaluation 31 44 12 13 0 0 0 75 13 25
2020 Data sciences 52 31 10 5 3 0 0 83 8 55
2020 Policy 48 34 8 5 4 0 0 83 9 430
2020 Project management 48 34 6 9 3 0 0 83 11 185
2020 Other services to the public 51 32 13 2 1 0 0 83 3 80
2020 None of the above 38 41 12 7 1 0 0 79 9 255
2019 Client contact centre 37 52 9 2 0 0 0 88 2 60
2019 Federal regulators 35 43 13 7 2 0 0 79 9 520
2019 Compliance, inspection and enforcement 41 41 12 4 2 0 0 82 6 610
2019 Communications or public affairs 34 43 14 7 2 0 0 77 9 105
2019 Access to information and privacy 22 51 7 4 16 0 0 73 20 20
2019 Security 38 38 11 7 5 0 0 76 13 170
2019 Science and technology 38 45 13 2 2 0 0 83 4 100
2019 Legal services 79 21 0 0 0 0 0 100 0 20
2019 Administration and operations 46 35 11 5 3 0 0 81 8 485
2019 Human resources 44 40 9 3 4 0 0 84 7 190
2019 Financial management 44 43 6 3 3 0 0 88 7 180
2019 Procurement 51 29 13 7 0 0 0 80 7 25
2019 Real property 37 49 10 2 0 0 2 88 2 40
2019 Material management 37 41 17 4 0 0 0 79 4 15
2019 Information management 42 42 9 6 2 0 0 84 7 90
2019 Information technology 37 45 8 6 3 0 0 83 9 160
2019 Internal audit 38 43 0 19 0 0 0 81 19 15
2019 Evaluation 35 56 9 0 0 0 0 91 0 20
2019 Data sciences 42 33 14 3 8 0 0 75 11 50
2019 Policy 39 40 9 7 4 0 0 80 11 390
2019 Project management 41 41 9 5 3 0 0 83 8 155
2019 Other services to the public 50 30 5 6 8 0 1 81 14 60
2019 None of the above 46 32 13 5 4 0 0 78 9 265

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 24 26 4 2 0 3 68 6 50
2024 Intelligence analysts 35 34 15 4 6 0 6 73 11 50
2024 Federal regulators 25 36 21 9 9 0 0 61 18 520
2024 Compliance, inspection and enforcement 31 37 15 8 8 0 0 68 16 595
2024 Communications or public affairs 47 26 18 6 3 0 0 73 9 95
2024 Access to information and privacy 48 16 20 0 12 0 4 67 12 20
2024 Security 37 26 20 6 9 0 1 64 16 125
2024 Science and technology 29 42 19 4 6 0 1 71 9 95
2024 Administration and operations 44 34 13 6 3 0 0 77 9 455
2024 Human resources 35 28 21 9 6 0 0 63 15 195
2024 Financial management 40 36 16 4 3 0 0 76 8 155
2024 Procurement 35 35 10 16 5 0 0 69 21 30
2024 Real property 38 28 16 7 10 0 0 67 17 30
2024 Material management 40 32 20 9 0 0 0 72 9 10
2024 Information management 47 42 9 3 0 0 0 89 3 70
2024 Information technology 41 35 15 7 3 0 0 76 9 190
2024 Internal audit 41 28 13 0 18 0 0 69 18 15
2024 Evaluation 43 34 13 10 0 0 0 77 10 20
2024 Data sciences 65 25 6 0 4 0 0 90 4 45
2024 Policy 35 32 18 8 6 0 0 67 15 430
2024 Project management 35 34 13 11 5 1 0 70 17 185
2024 Other services to the public 37 32 13 15 2 0 0 69 18 70
2024 None of the above 36 36 13 7 6 1 1 74 14 175
2022 Client contact centre 39 31 22 2 4 3 0 72 5 50
2022 Federal regulators 30 31 20 11 8 0 0 61 19 500
2022 Compliance, inspection and enforcement 35 34 18 6 5 0 1 70 11 650
2022 Communications or public affairs 39 35 17 6 3 0 0 74 9 100
2022 Access to information and privacy 6 40 31 12 11 0 0 47 23 15
2022 Security 33 39 14 7 5 0 2 73 12 120
2022 Science and technology 29 36 15 13 6 1 0 66 19 100
2022 Legal services 32 52 11 0 0 5 0 89 0 15
2022 Administration and operations 43 32 14 6 4 0 0 75 10 465
2022 Human resources 41 24 16 11 6 0 1 65 18 205
2022 Financial management 43 32 15 7 2 0 0 75 10 160
2022 Procurement 31 28 19 8 7 0 6 63 17 35
2022 Real property 41 23 18 6 12 0 0 64 17 30
2022 Material management 71 6 23 0 0 0 0 77 0 15
2022 Information management 44 41 12 1 0 0 2 86 1 65
2022 Information technology 51 28 12 6 2 0 0 79 9 200
2022 Internal audit 39 61 0 0 0 0 0 100 0 10
2022 Evaluation 35 38 11 5 11 0 0 73 16 25
2022 Data sciences 44 36 14 5 2 0 0 80 7 50
2022 Policy 35 33 16 10 6 0 0 68 16 390
2022 Project management 37 31 14 9 8 0 0 68 18 210
2022 Other services to the public 34 28 16 9 13 2 0 62 22 80
2022 None of the above 29 32 18 11 8 0 2 62 19 185
2020 Client contact centre 34 34 18 8 3 0 3 70 11 55
2020 Federal regulators 33 36 16 9 6 0 0 69 15 545
2020 Compliance, inspection and enforcement 36 38 15 7 4 0 0 74 11 750
2020 Communications or public affairs 34 37 20 5 4 0 0 71 8 125
2020 Access to information and privacy 30 19 10 25 16 0 0 49 41 30
2020 Security 33 35 20 6 5 0 1 69 10 195
2020 Science and technology 27 38 23 9 3 0 0 65 13 90
2020 Legal services 42 31 22 5 0 0 0 73 5 15
2020 Administration and operations 45 31 16 6 2 0 0 76 8 565
2020 Human resources 37 30 16 11 6 0 0 68 17 195
2020 Financial management 39 36 14 9 3 0 0 75 12 195
2020 Procurement 39 30 7 19 5 0 0 69 24 35
2020 Real property 41 28 12 14 5 0 0 69 19 35
2020 Material management 45 31 12 12 0 0 0 76 12 15
2020 Information management 39 39 18 5 0 0 0 77 5 85
2020 Information technology 37 32 15 9 6 0 0 69 15 210
2020 Internal audit 50 36 0 9 0 5 0 91 9 20
2020 Evaluation 44 47 4 4 0 0 0 92 4 25
2020 Data sciences 26 40 14 9 5 2 4 70 14 55
2020 Policy 34 34 17 9 5 0 0 68 14 430
2020 Project management 24 42 17 13 5 0 0 65 18 185
2020 Other services to the public 50 28 10 7 5 0 0 77 12 80
2020 None of the above 26 34 18 13 7 0 2 61 20 255
2019 Client contact centre 40 30 13 12 4 1 0 70 16 60
2019 Federal regulators 29 31 21 11 7 0 1 60 19 515
2019 Compliance, inspection and enforcement 28 36 22 9 5 0 0 64 13 605
2019 Communications or public affairs 37 34 16 8 6 0 0 71 13 105
2019 Access to information and privacy 22 13 25 16 24 0 0 35 40 20
2019 Security 36 33 20 4 6 0 1 69 10 170
2019 Science and technology 23 42 18 8 9 0 0 65 17 95
2019 Legal services 61 26 9 4 0 0 0 87 4 20
2019 Administration and operations 48 30 15 4 4 0 0 78 8 480
2019 Human resources 40 36 15 7 2 0 0 76 10 185
2019 Financial management 38 37 16 5 3 0 0 75 8 180
2019 Procurement 38 41 7 10 3 0 0 79 14 25
2019 Real property 31 39 13 10 5 0 2 71 15 40
2019 Material management 51 28 8 13 0 0 0 79 13 15
2019 Information management 40 31 17 9 2 1 0 72 11 90
2019 Information technology 36 34 17 7 6 0 1 70 13 160
2019 Internal audit 63 32 6 0 0 0 0 94 0 15
2019 Evaluation 61 29 10 0 0 0 0 90 0 20
2019 Data sciences 45 31 7 7 5 3 3 81 12 50
2019 Policy 36 38 15 8 3 0 0 74 11 390
2019 Project management 36 34 19 5 5 0 0 70 10 155
2019 Other services to the public 32 36 20 5 8 0 0 67 13 60
2019 None of the above 31 31 21 7 7 0 2 64 15 260

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 26 36 15 8 0 6 25 37 50
2024 Intelligence analysts 18 27 39 10 6 0 0 16 45 50
2024 Federal regulators 13 27 38 16 5 0 1 21 40 520
2024 Compliance, inspection and enforcement 11 27 34 18 8 0 1 27 39 595
2024 Communications or public affairs 12 31 36 13 7 0 1 20 43 95
2024 Access to information and privacy 4 36 19 27 14 0 0 41 40 20
2024 Security 10 28 33 17 7 1 4 25 40 125
2024 Science and technology 12 18 40 21 9 0 0 30 30 95
2024 Administration and operations 8 24 34 20 11 0 3 32 33 455
2024 Human resources 12 35 32 16 5 0 1 21 47 195
2024 Financial management 9 18 40 22 8 0 3 31 28 155
2024 Procurement 7 28 31 10 21 0 3 32 36 30
2024 Real property 17 21 34 19 8 0 0 28 38 30
2024 Material management 0 30 58 11 0 0 0 11 30 10
2024 Information management 2 23 34 21 18 0 3 40 25 70
2024 Information technology 10 21 37 22 9 0 2 31 31 185
2024 Internal audit 0 40 24 0 29 0 7 31 43 15
2024 Evaluation 11 15 42 15 17 0 0 32 26 20
2024 Data sciences 12 18 44 22 5 0 0 26 29 45
2024 Policy 17 30 33 15 5 0 0 20 47 430
2024 Project management 11 28 36 17 6 0 2 24 40 185
2024 Other services to the public 12 16 36 15 17 0 5 33 30 70
2024 None of the above 17 23 34 10 11 0 5 22 42 175
2022 Client contact centre 5 15 36 23 12 2 8 38 22 50
2022 Federal regulators 9 25 43 13 8 1 1 21 34 500
2022 Compliance, inspection and enforcement 8 23 36 20 10 1 2 31 32 650
2022 Communications or public affairs 10 23 42 17 6 2 1 23 34 100
2022 Access to information and privacy 16 27 34 0 23 0 0 23 43 15
2022 Security 15 22 37 20 4 0 2 24 38 115
2022 Science and technology 9 19 39 28 5 0 0 33 28 100
2022 Legal services 6 4 34 41 16 0 0 56 10 15
2022 Administration and operations 8 21 35 21 13 1 2 35 29 465
2022 Human resources 7 28 32 17 11 1 3 29 37 205
2022 Financial management 4 19 36 25 13 1 3 40 23 160
2022 Procurement 15 21 34 24 7 0 0 30 36 35
2022 Real property 3 32 40 14 11 0 0 25 35 30
2022 Material management 0 33 51 6 6 0 5 12 34 15
2022 Information management 4 26 42 15 8 0 5 24 32 65
2022 Information technology 8 20 37 19 10 0 6 31 30 200
2022 Internal audit 0 18 36 16 15 15 0 37 21 10
2022 Evaluation 16 17 27 30 11 0 0 40 33 25
2022 Data sciences 7 16 46 18 9 0 3 28 24 50
2022 Policy 11 29 37 16 6 0 1 22 40 390
2022 Project management 10 24 40 15 10 1 2 25 34 210
2022 Other services to the public 11 21 40 10 17 0 1 27 32 80
2022 None of the above 16 20 37 16 7 1 2 24 38 185
2020 Client contact centre 11 27 35 15 10 0 2 26 39 55
2020 Federal regulators 10 24 38 19 8 0 0 27 34 550
2020 Compliance, inspection and enforcement 7 21 40 24 8 0 1 32 28 755
2020 Communications or public affairs 15 19 33 23 9 0 0 33 34 125
2020 Access to information and privacy 21 38 10 16 12 0 3 29 61 30
2020 Security 13 22 39 19 5 0 1 24 36 195
2020 Science and technology 6 23 38 25 6 2 0 31 30 90
2020 Legal services 0 11 53 25 11 0 0 36 11 15
2020 Administration and operations 6 19 34 25 14 0 1 40 25 570
2020 Human resources 4 28 37 21 9 0 0 31 33 195
2020 Financial management 6 23 34 29 8 1 0 37 29 190
2020 Procurement 8 25 24 29 11 3 0 41 35 30
2020 Real property 3 19 46 22 10 0 0 32 22 35
2020 Material management 8 22 29 26 14 0 0 40 31 15
2020 Information management 8 15 39 22 16 0 0 37 23 90
2020 Information technology 10 32 29 20 7 1 0 28 43 210
2020 Internal audit 9 5 54 9 18 5 0 29 14 20
2020 Evaluation 0 22 25 40 13 0 0 53 22 25
2020 Data sciences 11 25 36 19 6 2 0 26 37 55
2020 Policy 6 20 40 24 10 0 1 34 26 430
2020 Project management 10 21 37 20 10 0 2 31 31 185
2020 Other services to the public 10 24 31 23 9 0 3 33 35 80
2020 None of the above 10 24 35 21 5 1 3 27 36 255
2019 Client contact centre 5 22 35 19 14 1 4 35 29 60
2019 Federal regulators 13 27 39 16 3 0 0 20 41 515
2019 Compliance, inspection and enforcement 9 27 39 17 7 1 0 24 37 610
2019 Communications or public affairs 15 26 37 14 9 0 0 23 41 105
2019 Access to information and privacy 16 37 38 0 9 0 0 9 53 20
2019 Security 6 30 43 14 5 2 0 19 37 170
2019 Science and technology 8 22 40 20 9 0 0 30 30 100
2019 Legal services 0 28 38 16 10 0 8 28 31 20
2019 Administration and operations 8 20 36 20 13 1 2 34 28 485
2019 Human resources 9 23 37 18 9 2 2 28 33 190
2019 Financial management 6 24 40 24 4 1 0 28 31 180
2019 Procurement 17 24 30 28 0 0 0 28 41 25
2019 Real property 8 21 48 17 5 0 2 22 29 40
2019 Material management 0 25 54 16 5 0 0 22 25 15
2019 Information management 7 28 27 21 17 1 0 38 35 90
2019 Information technology 7 36 36 12 7 0 1 19 44 160
2019 Internal audit 6 6 43 17 24 0 6 43 12 15
2019 Evaluation 0 14 46 32 8 0 0 40 14 20
2019 Data sciences 13 32 31 18 5 0 0 23 45 50
2019 Policy 8 22 38 23 7 1 1 30 31 390
2019 Project management 10 27 35 21 5 1 2 26 38 155
2019 Other services to the public 12 19 40 19 10 0 0 28 32 60
2019 None of the above 10 28 34 19 6 1 2 26 39 265

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 24 29 20 10 2 4 31 39 50
2024 Intelligence analysts 13 30 32 14 5 2 3 21 46 50
2024 Federal regulators 20 31 32 12 4 0 1 16 51 520
2024 Compliance, inspection and enforcement 18 30 29 14 6 1 2 21 49 595
2024 Communications or public affairs 25 37 23 7 7 0 1 15 62 95
2024 Access to information and privacy 0 15 71 0 15 0 0 15 15 20
2024 Security 17 36 27 9 6 0 4 16 55 125
2024 Science and technology 15 34 28 11 7 0 5 19 51 95
2024 Administration and operations 15 23 31 16 11 0 5 28 40 455
2024 Human resources 21 29 27 16 4 1 1 21 51 195
2024 Financial management 15 22 30 18 10 0 5 30 39 155
2024 Procurement 12 23 45 18 0 0 3 19 35 30
2024 Real property 23 27 28 10 13 0 0 22 49 30
2024 Material management 10 59 11 9 11 0 0 21 69 10
2024 Information management 7 28 18 22 15 3 8 41 39 70
2024 Information technology 13 28 28 17 8 1 4 27 43 190
2024 Internal audit 18 21 18 7 29 0 7 38 42 15
2024 Evaluation 12 56 21 11 0 0 0 11 68 20
2024 Data sciences 9 37 21 21 12 0 0 33 46 45
2024 Policy 20 32 31 10 5 1 1 16 53 430
2024 Project management 20 27 34 13 4 1 1 18 48 185
2024 Other services to the public 15 22 31 12 16 1 3 30 38 70
2024 None of the above 21 30 26 9 9 0 5 19 54 175
2022 Client contact centre 8 22 24 20 9 2 15 35 36 50
2022 Federal regulators 16 28 33 16 5 1 1 21 45 500
2022 Compliance, inspection and enforcement 15 23 37 14 9 1 2 23 38 650
2022 Communications or public affairs 25 32 27 10 6 0 0 15 57 100
2022 Access to information and privacy 30 28 36 0 6 0 0 6 57 15
2022 Security 19 35 36 5 2 0 3 7 56 115
2022 Science and technology 12 37 34 14 2 1 1 16 50 100
2022 Legal services 0 9 27 18 32 0 12 58 11 15
2022 Administration and operations 10 25 32 19 10 1 3 31 36 465
2022 Human resources 13 23 31 20 7 2 5 29 38 205
2022 Financial management 8 20 33 23 11 1 4 36 30 160
2022 Procurement 22 28 35 9 6 0 0 15 49 35
2022 Real property 11 26 33 24 6 0 0 30 37 30
2022 Material management 5 28 44 12 0 0 11 14 37 15
2022 Information management 9 22 25 21 15 0 8 40 34 65
2022 Information technology 12 25 29 16 7 2 7 26 42 200
2022 Internal audit 9 9 36 23 8 15 0 37 21 10
2022 Evaluation 21 25 34 18 3 0 0 21 45 25
2022 Data sciences 6 21 33 14 22 0 3 37 28 50
2022 Policy 13 25 38 16 6 1 1 23 39 390
2022 Project management 18 31 31 13 4 2 2 17 51 210
2022 Other services to the public 16 23 31 12 14 1 4 27 41 80
2022 None of the above 19 25 28 16 6 3 3 24 47 185
2020 Client contact centre 14 15 38 17 5 6 4 25 32 55
2020 Federal regulators 13 22 36 19 10 1 0 29 35 545
2020 Compliance, inspection and enforcement 12 22 35 22 8 1 1 30 34 755
2020 Communications or public affairs 18 37 25 14 6 0 0 20 55 120
2020 Access to information and privacy 10 16 41 16 17 0 0 33 26 30
2020 Security 16 24 32 20 7 0 2 28 40 195
2020 Science and technology 17 20 38 12 6 5 2 20 40 90
2020 Legal services 12 13 28 32 16 0 0 47 25 15
2020 Administration and operations 8 19 35 21 13 1 3 35 28 570
2020 Human resources 6 21 29 25 16 1 1 42 28 195
2020 Financial management 11 20 35 24 9 1 1 33 32 190
2020 Procurement 11 33 31 20 5 0 0 25 44 35
2020 Real property 10 27 27 12 12 6 6 27 42 35
2020 Material management 0 40 37 17 6 0 0 23 40 15
2020 Information management 9 18 22 25 19 2 5 48 29 90
2020 Information technology 16 19 27 25 10 1 1 36 36 210
2020 Internal audit 10 9 34 33 10 5 0 45 20 20
2020 Evaluation 13 13 39 22 9 0 4 32 27 25
2020 Data sciences 5 18 26 18 22 7 4 45 26 55
2020 Policy 8 17 37 27 10 0 0 37 25 430
2020 Project management 16 28 35 11 6 1 3 17 46 185
2020 Other services to the public 16 20 22 19 18 1 3 39 38 80
2020 None of the above 17 26 25 20 8 3 2 29 45 255
2019 Client contact centre 21 15 23 16 12 9 4 31 42 60
2019 Federal regulators 16 30 33 15 5 1 1 20 46 520
2019 Compliance, inspection and enforcement 17 27 31 18 6 1 0 24 45 610
2019 Communications or public affairs 31 24 26 13 4 0 2 18 56 105
2019 Access to information and privacy 27 21 20 0 25 0 7 27 52 20
2019 Security 16 30 31 15 6 2 1 22 46 170
2019 Science and technology 17 28 29 18 7 0 0 25 46 100
2019 Legal services 0 18 32 21 22 0 8 46 20 20
2019 Administration and operations 12 22 32 20 11 2 2 32 35 485
2019 Human resources 17 21 29 16 12 2 4 29 40 190
2019 Financial management 10 28 29 22 7 2 1 30 40 180
2019 Procurement 14 24 48 5 7 0 3 12 39 25
2019 Real property 13 21 46 7 10 0 2 18 35 40
2019 Material management 11 51 26 12 0 0 0 12 62 15
2019 Information management 10 16 34 21 14 4 1 37 28 90
2019 Information technology 21 23 30 13 8 2 3 22 46 160
2019 Internal audit 11 14 17 33 20 0 6 56 26 15
2019 Evaluation 4 9 43 31 14 0 0 44 13 20
2019 Data sciences 15 23 28 13 18 3 0 33 38 50
2019 Policy 13 23 38 16 9 1 0 25 36 390
2019 Project management 15 29 36 13 7 0 0 20 43 155
2019 Other services to the public 17 23 35 14 8 4 0 22 42 60
2019 None of the above 19 22 30 17 8 1 3 27 42 265

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 6 24 18 31 4 7 54 18 50
2024 Intelligence analysts 8 20 30 30 10 0 2 41 29 50
2024 Federal regulators 10 16 38 25 10 0 1 35 27 520
2024 Compliance, inspection and enforcement 5 11 33 34 14 1 1 50 17 595
2024 Communications or public affairs 10 25 38 19 6 1 0 26 36 95
2024 Access to information and privacy 26 11 19 41 4 0 0 45 37 20
2024 Security 9 16 23 35 11 2 4 49 26 125
2024 Science and technology 10 15 37 26 12 0 0 38 25 95
2024 Administration and operations 6 15 29 27 20 1 3 49 21 455
2024 Human resources 8 17 36 26 9 1 2 37 26 195
2024 Financial management 6 16 33 21 21 2 1 43 23 155
2024 Procurement 7 21 32 18 20 0 3 39 28 30
2024 Real property 5 11 39 25 20 0 0 45 16 30
2024 Material management 0 11 30 39 20 0 0 59 11 10
2024 Information management 3 15 23 31 26 1 1 58 18 70
2024 Information technology 4 10 25 39 19 0 2 59 15 185
2024 Internal audit 0 28 18 12 35 0 7 51 30 15
2024 Evaluation 11 4 25 33 27 0 0 60 15 20
2024 Data sciences 8 9 21 29 32 2 0 61 17 45
2024 Policy 17 24 33 18 8 1 0 26 41 430
2024 Project management 8 21 34 25 12 0 0 37 29 185
2024 Other services to the public 7 9 28 22 29 0 6 54 16 70
2024 None of the above 12 21 25 23 11 1 7 37 36 175
2022 Client contact centre 2 16 25 22 24 2 9 51 20 50
2022 Federal regulators 9 16 37 23 14 0 1 37 25 500
2022 Compliance, inspection and enforcement 4 12 32 31 19 1 2 51 16 650
2022 Communications or public affairs 8 31 40 9 10 2 0 20 39 100
2022 Access to information and privacy 22 7 57 6 8 0 0 14 29 15
2022 Security 3 13 35 34 12 0 3 47 16 115
2022 Science and technology 10 20 33 26 7 0 4 34 32 100
2022 Legal services 4 11 28 23 33 0 0 57 15 15
2022 Administration and operations 6 14 28 30 18 1 3 50 21 465
2022 Human resources 8 16 38 23 13 0 3 37 24 205
2022 Financial management 4 16 30 33 12 1 4 47 21 160
2022 Procurement 8 28 42 23 0 0 0 23 35 35
2022 Real property 3 20 36 29 12 0 0 41 23 30
2022 Material management 0 4 39 26 26 0 5 55 5 15
2022 Information management 3 13 32 15 29 2 8 48 17 65
2022 Information technology 3 8 32 26 25 0 5 54 12 200
2022 Internal audit 9 0 23 32 20 15 0 62 10 10
2022 Evaluation 11 21 33 24 11 0 0 35 32 25
2022 Data sciences 8 2 29 33 24 0 3 59 11 50
2022 Policy 15 24 32 20 9 0 0 29 39 390
2022 Project management 11 19 36 21 9 2 1 32 31 205
2022 Other services to the public 9 6 36 30 19 0 0 49 15 80
2022 None of the above 12 13 28 29 14 2 2 45 26 185
2020 Client contact centre 3 9 38 27 17 1 4 47 13 55
2020 Federal regulators 7 13 37 29 13 0 0 42 21 545
2020 Compliance, inspection and enforcement 5 12 30 37 15 1 1 53 17 750
2020 Communications or public affairs 7 22 40 21 10 0 1 31 29 125
2020 Access to information and privacy 24 16 32 25 3 0 0 28 40 30
2020 Security 6 17 29 33 12 0 3 47 24 190
2020 Science and technology 7 5 44 26 16 2 0 43 12 90
2020 Legal services 0 5 22 47 25 0 0 73 5 15
2020 Administration and operations 4 11 27 34 22 1 1 57 16 565
2020 Human resources 1 19 30 28 20 1 1 49 21 195
2020 Financial management 9 16 36 25 13 0 1 38 25 190
2020 Procurement 14 12 38 33 3 0 0 36 27 35
2020 Real property 3 17 44 15 21 0 0 36 20 35
2020 Material management 0 22 17 40 20 0 0 61 22 15
2020 Information management 6 11 18 35 31 0 0 66 16 90
2020 Information technology 12 17 27 24 20 0 0 44 28 210
2020 Internal audit 5 0 31 37 23 5 0 62 5 20
2020 Evaluation 4 13 31 39 13 0 0 52 17 25
2020 Data sciences 6 15 18 36 19 6 0 58 23 55
2020 Policy 9 16 37 28 10 0 0 38 25 430
2020 Project management 9 17 37 25 11 1 1 36 27 185
2020 Other services to the public 11 10 19 36 21 0 3 59 22 75
2020 None of the above 11 15 29 28 12 3 2 42 27 255
2019 Client contact centre 6 14 29 22 25 0 5 49 20 60
2019 Federal regulators 8 18 34 30 10 0 0 41 26 510
2019 Compliance, inspection and enforcement 6 15 32 32 14 1 1 46 22 610
2019 Communications or public affairs 11 23 39 18 7 0 1 26 35 105
2019 Access to information and privacy 20 26 25 23 7 0 0 29 46 20
2019 Security 5 12 33 37 12 1 0 49 17 170
2019 Science and technology 8 17 32 36 6 0 0 42 25 100
2019 Legal services 4 4 33 28 22 0 8 54 10 20
2019 Administration and operations 7 12 29 31 17 1 2 49 21 485
2019 Human resources 2 17 34 32 14 0 1 46 19 190
2019 Financial management 10 17 36 27 9 0 1 37 27 180
2019 Procurement 7 24 39 30 0 0 0 30 31 25
2019 Real property 0 13 34 32 20 0 2 53 13 40
2019 Material management 0 19 39 26 16 0 0 41 19 15
2019 Information management 5 11 21 35 26 2 0 62 16 90
2019 Information technology 7 16 34 27 13 3 1 41 23 160
2019 Internal audit 6 11 21 27 29 0 6 60 18 15
2019 Evaluation 0 4 42 40 14 0 0 54 4 20
2019 Data sciences 14 12 29 17 24 2 2 43 27 50
2019 Policy 9 18 36 26 10 1 0 37 27 390
2019 Project management 10 19 37 24 9 1 1 34 29 155
2019 Other services to the public 6 14 35 25 19 1 0 45 20 60
2019 None of the above 6 18 32 27 13 1 3 42 25 265

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 21 13 18 20 9 6 45 40 50
2024 Intelligence analysts 27 26 17 18 8 2 3 27 56 50
2024 Federal regulators 22 30 25 14 6 1 1 21 53 520
2024 Compliance, inspection and enforcement 20 21 29 15 11 1 2 27 43 595
2024 Communications or public affairs 20 22 24 22 6 1 5 29 45 95
2024 Access to information and privacy 21 10 40 24 5 0 0 28 32 15
2024 Security 26 23 24 11 11 1 5 23 52 125
2024 Science and technology 16 25 30 18 9 2 0 28 42 95
2024 Administration and operations 15 18 25 21 16 1 4 40 34 455
2024 Human resources 18 19 26 17 16 1 3 34 39 195
2024 Financial management 13 20 27 20 13 3 3 36 35 155
2024 Procurement 20 17 24 21 16 0 3 38 38 30
2024 Real property 27 14 22 16 15 0 6 33 44 30
2024 Material management 18 31 19 12 20 0 0 32 49 10
2024 Information management 8 22 26 14 25 0 4 42 31 70
2024 Information technology 16 13 28 21 18 1 3 40 31 190
2024 Internal audit 13 33 19 7 29 0 0 36 45 15
2024 Evaluation 18 26 27 22 7 0 0 29 44 20
2024 Data sciences 14 17 21 25 15 4 4 44 34 45
2024 Policy 20 22 28 18 7 2 2 26 44 430
2024 Project management 19 26 28 17 7 1 2 25 46 185
2024 Other services to the public 19 10 25 20 21 1 5 43 31 70
2024 None of the above 23 22 20 13 16 0 5 31 47 175
2022 Client contact centre 18 18 13 13 24 2 12 43 42 50
2022 Federal regulators 20 27 29 14 8 1 1 22 48 500
2022 Compliance, inspection and enforcement 16 20 29 17 13 1 3 32 37 650
2022 Communications or public affairs 8 18 43 19 11 2 0 30 26 100
2022 Access to information and privacy 27 26 20 15 12 0 0 27 54 15
2022 Security 15 31 24 18 8 1 2 27 48 115
2022 Science and technology 13 29 25 18 11 0 4 30 44 100
2022 Legal services 0 6 27 29 32 0 6 65 6 15
2022 Administration and operations 11 19 22 25 18 2 4 45 31 465
2022 Human resources 10 20 28 19 16 1 6 38 32 205
2022 Financial management 11 13 32 25 14 1 4 41 25 160
2022 Procurement 19 16 35 21 9 0 0 30 34 35
2022 Real property 12 27 19 21 15 0 6 38 42 30
2022 Material management 11 5 26 21 21 12 5 50 19 15
2022 Information management 10 24 22 23 18 0 3 42 35 65
2022 Information technology 12 17 27 17 17 3 7 38 32 200
2022 Internal audit 9 9 32 15 20 15 0 42 21 10
2022 Evaluation 16 11 36 21 12 0 4 34 29 25
2022 Data sciences 7 20 32 18 21 0 1 40 27 50
2022 Policy 16 19 30 21 12 1 2 34 36 390
2022 Project management 18 21 28 16 12 2 2 30 41 205
2022 Other services to the public 22 11 31 14 20 1 1 34 34 80
2022 None of the above 24 13 28 21 8 2 5 31 40 185
2020 Client contact centre 18 21 23 14 20 0 5 35 40 55
2020 Federal regulators 14 19 30 26 10 1 0 36 33 545
2020 Compliance, inspection and enforcement 11 19 27 28 13 1 1 42 31 755
2020 Communications or public affairs 12 19 26 27 12 2 2 41 32 125
2020 Access to information and privacy 13 16 32 18 15 0 7 36 31 30
2020 Security 20 20 21 21 15 0 2 37 41 195
2020 Science and technology 13 12 32 22 17 3 1 41 25 90
2020 Legal services 0 0 38 22 39 0 0 62 0 15
2020 Administration and operations 6 17 27 24 24 1 2 48 24 565
2020 Human resources 7 18 27 20 26 1 0 47 26 195
2020 Financial management 8 17 30 33 12 0 0 45 25 190
2020 Procurement 16 28 17 30 8 0 0 39 44 35
2020 Real property 15 18 20 27 21 0 0 48 32 35
2020 Material management 6 11 28 12 43 0 0 55 17 15
2020 Information management 10 11 23 30 24 0 2 55 21 85
2020 Information technology 17 21 29 15 16 1 1 31 39 210
2020 Internal audit 5 9 36 28 14 5 5 45 15 20
2020 Evaluation 8 4 30 44 9 4 0 55 13 25
2020 Data sciences 13 21 22 17 19 9 0 39 37 55
2020 Policy 7 18 30 29 15 1 1 45 25 430
2020 Project management 12 22 30 17 13 3 3 32 36 185
2020 Other services to the public 17 11 22 24 21 3 2 48 29 75
2020 None of the above 15 19 31 23 10 1 2 34 35 255
2019 Client contact centre 15 23 21 20 17 3 0 39 39 60
2019 Federal regulators 20 25 31 14 8 1 1 22 46 520
2019 Compliance, inspection and enforcement 18 25 26 19 10 1 1 29 44 610
2019 Communications or public affairs 15 19 28 16 13 4 5 32 37 105
2019 Access to information and privacy 46 22 12 11 4 0 4 16 72 20
2019 Security 20 26 25 19 9 1 0 28 46 170
2019 Science and technology 13 24 21 25 14 1 1 41 38 100
2019 Legal services 10 13 25 26 18 0 8 48 24 15
2019 Administration and operations 12 16 24 24 18 2 3 45 30 485
2019 Human resources 13 19 28 21 16 1 3 38 33 190
2019 Financial management 13 21 31 24 8 2 1 33 34 175
2019 Procurement 17 14 35 34 0 0 0 34 31 25
2019 Real property 8 23 31 24 12 0 2 37 32 40
2019 Material management 9 13 32 21 21 0 4 44 22 15
2019 Information management 13 21 14 16 30 5 1 49 36 90
2019 Information technology 21 26 25 9 13 1 3 23 50 160
2019 Internal audit 0 11 32 37 14 0 6 55 11 15
2019 Evaluation 0 0 40 39 14 7 0 57 0 20
2019 Data sciences 13 20 18 19 22 5 3 45 35 50
2019 Policy 7 17 30 27 14 2 3 43 25 390
2019 Project management 14 20 26 21 13 2 3 36 36 155
2019 Other services to the public 18 21 26 23 11 0 0 34 39 60
2019 None of the above 12 24 23 23 11 2 4 37 39 265

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 21 19 14 28 7 4 48 31 50
2024 Intelligence analysts 14 21 25 17 16 7 0 36 37 50
2024 Federal regulators 10 18 30 22 13 2 4 38 30 520
2024 Compliance, inspection and enforcement 9 16 27 24 17 3 4 44 27 595
2024 Communications or public affairs 6 12 35 28 14 1 3 44 19 95
2024 Access to information and privacy 18 13 21 18 5 18 7 30 42 20
2024 Security 17 14 20 24 14 3 7 43 34 125
2024 Science and technology 7 15 23 23 24 1 6 50 24 95
2024 Administration and operations 9 17 24 21 18 3 8 44 29 455
2024 Human resources 7 14 29 24 19 5 3 46 23 195
2024 Financial management 9 17 29 27 14 2 2 42 28 155
2024 Procurement 6 19 37 20 7 0 12 30 29 30
2024 Real property 14 15 30 20 8 4 8 32 34 30
2024 Material management 0 20 9 18 42 0 11 68 23 10
2024 Information management 10 14 15 33 19 0 9 57 26 70
2024 Information technology 7 14 26 26 19 2 6 49 22 190
2024 Internal audit 5 11 35 13 36 0 0 48 17 15
2024 Evaluation 12 5 24 33 17 4 5 55 19 20
2024 Data sciences 13 14 22 24 23 0 4 49 28 45
2024 Policy 9 13 30 27 15 4 2 44 24 430
2024 Project management 14 15 25 25 15 1 5 43 31 185
2024 Other services to the public 10 16 22 23 17 2 9 45 30 70
2024 None of the above 13 17 15 20 25 1 9 50 34 175
2022 Client contact centre 7 24 21 9 21 4 14 36 38 50
2022 Federal regulators 9 20 29 21 15 3 3 38 31 500
2022 Compliance, inspection and enforcement 8 16 23 27 19 2 5 50 26 650
2022 Communications or public affairs 12 10 29 20 18 8 3 42 25 100
2022 Access to information and privacy 43 17 27 7 6 0 0 14 60 15
2022 Security 15 14 30 21 12 3 5 36 31 115
2022 Science and technology 9 16 24 26 17 3 5 47 27 100
2022 Legal services 0 5 39 24 16 0 16 47 6 15
2022 Administration and operations 11 20 23 16 17 4 8 39 35 465
2022 Human resources 8 21 22 21 19 3 6 44 32 205
2022 Financial management 10 22 30 22 10 2 5 35 34 160
2022 Procurement 19 9 28 28 10 5 0 41 30 35
2022 Real property 12 21 29 12 17 3 6 32 36 30
2022 Material management 0 24 11 15 27 18 5 54 32 15
2022 Information management 7 28 22 16 12 3 12 33 41 65
2022 Information technology 9 16 24 21 19 3 7 45 29 200
2022 Internal audit 12 18 16 23 15 15 0 45 35 10
2022 Evaluation 11 8 15 40 18 4 4 63 21 25
2022 Data sciences 3 16 32 23 23 0 3 48 20 50
2022 Policy 8 15 28 26 18 2 3 47 24 390
2022 Project management 14 17 24 19 14 6 6 37 35 210
2022 Other services to the public 10 17 22 20 26 2 4 49 29 80
2022 None of the above 13 15 22 21 19 5 5 44 32 185
2020 Client contact centre 16 16 29 7 25 0 7 34 34 55
2020 Federal regulators 4 9 27 33 23 1 2 58 14 545
2020 Compliance, inspection and enforcement 3 10 22 33 28 2 2 63 13 750
2020 Communications or public affairs 7 13 24 32 20 2 3 54 21 120
2020 Access to information and privacy 49 13 6 12 10 3 7 24 69 30
2020 Security 10 9 25 31 21 1 3 54 20 195
2020 Science and technology 9 8 22 23 29 7 1 57 19 90
2020 Legal services 0 6 37 41 17 0 0 58 6 15
2020 Administration and operations 5 10 27 26 27 3 2 56 15 565
2020 Human resources 2 8 28 32 23 2 3 59 11 195
2020 Financial management 6 11 33 33 16 1 1 50 17 190
2020 Procurement 10 15 25 24 19 5 3 47 26 35
2020 Real property 2 22 22 20 15 8 11 43 30 35
2020 Material management 11 6 23 26 29 6 0 58 18 15
2020 Information management 8 9 19 30 28 6 1 62 18 90
2020 Information technology 6 11 25 28 25 5 1 56 18 210
2020 Internal audit 5 13 5 45 27 5 0 76 19 20
2020 Evaluation 9 0 21 35 31 4 0 69 9 25
2020 Data sciences 3 11 16 31 23 12 4 64 17 55
2020 Policy 4 8 21 39 24 3 2 67 12 425
2020 Project management 9 11 25 28 23 3 2 53 21 185
2020 Other services to the public 13 5 20 27 26 2 7 58 20 80
2020 None of the above 7 12 20 31 24 2 4 59 20 250
2019 Client contact centre 16 23 26 12 17 0 6 31 41 60
2019 Federal regulators 10 16 27 28 15 1 2 45 28 515
2019 Compliance, inspection and enforcement 8 16 28 27 17 3 2 46 25 610
2019 Communications or public affairs 6 14 30 26 18 6 1 47 21 100
2019 Access to information and privacy 69 7 9 5 11 0 0 16 75 20
2019 Security 12 17 27 22 17 2 3 41 31 170
2019 Science and technology 3 17 25 24 29 2 0 54 21 100
2019 Legal services 4 20 18 29 21 0 8 55 26 20
2019 Administration and operations 11 18 25 20 17 4 4 41 32 485
2019 Human resources 11 15 32 20 17 3 2 39 27 190
2019 Financial management 6 27 31 23 10 2 0 34 34 180
2019 Procurement 13 30 18 20 19 0 0 39 43 25
2019 Real property 20 32 25 16 5 0 2 22 53 40
2019 Material management 9 4 16 34 29 9 0 68 14 15
2019 Information management 17 15 25 23 16 2 2 41 34 90
2019 Information technology 11 21 30 20 10 3 5 32 35 160
2019 Internal audit 0 5 6 55 24 0 11 88 6 15
2019 Evaluation 0 4 24 41 24 7 0 70 4 20
2019 Data sciences 8 8 21 22 24 10 6 55 20 50
2019 Policy 7 10 27 34 19 2 2 54 18 390
2019 Project management 10 18 29 24 14 3 2 41 29 155
2019 Other services to the public 18 16 21 17 22 1 4 41 37 60
2019 None of the above 10 12 22 33 15 4 4 52 24 265

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 9 29 22 18 5 6 45 22 50
2024 Intelligence analysts 9 25 33 22 7 2 2 30 36 50
2024 Federal regulators 24 29 30 10 4 1 2 14 55 520
2024 Compliance, inspection and enforcement 23 27 28 13 6 1 1 19 51 595
2024 Communications or public affairs 20 22 36 13 8 0 1 21 43 95
2024 Access to information and privacy 5 6 46 22 15 6 0 40 11 20
2024 Security 13 24 33 16 9 2 3 27 38 125
2024 Science and technology 20 26 36 7 8 2 1 16 47 95
2024 Administration and operations 11 22 34 15 12 2 4 29 35 455
2024 Human resources 17 19 31 16 10 2 5 28 39 195
2024 Financial management 13 23 28 20 11 3 2 33 38 155
2024 Procurement 13 19 42 17 6 0 3 24 33 30
2024 Real property 15 22 42 13 8 0 0 21 37 30
2024 Material management 0 30 40 20 10 0 0 31 30 10
2024 Information management 9 16 26 23 18 3 4 45 28 70
2024 Information technology 12 24 27 18 14 1 4 34 38 190
2024 Internal audit 19 21 7 18 36 0 0 54 40 15
2024 Evaluation 12 10 38 18 17 0 5 37 23 20
2024 Data sciences 12 30 26 19 10 0 2 30 43 45
2024 Policy 18 24 32 17 7 2 2 24 43 430
2024 Project management 20 22 35 15 5 2 0 21 43 185
2024 Other services to the public 17 23 18 16 11 9 6 31 47 70
2024 None of the above 24 20 25 15 9 1 6 26 47 175
2022 Client contact centre 10 15 21 18 19 5 11 44 30 50
2022 Federal regulators 17 29 33 14 6 1 1 20 47 500
2022 Compliance, inspection and enforcement 18 26 30 14 9 1 2 23 46 650
2022 Communications or public affairs 17 19 38 10 13 1 1 24 37 100
2022 Access to information and privacy 23 36 24 0 17 0 0 17 59 15
2022 Security 18 26 34 10 5 2 4 17 47 115
2022 Science and technology 17 31 34 8 7 3 1 15 49 100
2022 Legal services 0 5 44 6 35 0 11 45 6 15
2022 Administration and operations 8 21 30 21 15 3 3 37 31 465
2022 Human resources 10 21 35 12 15 1 5 29 34 205
2022 Financial management 11 23 27 25 8 3 3 35 36 160
2022 Procurement 20 25 33 13 9 0 0 22 45 35
2022 Real property 11 24 45 8 9 3 0 18 36 30
2022 Material management 13 14 50 12 6 0 5 19 29 15
2022 Information management 5 15 34 22 18 3 3 43 21 65
2022 Information technology 10 19 31 23 9 3 6 35 32 200
2022 Internal audit 9 0 48 12 15 15 0 32 10 10
2022 Evaluation 16 18 29 23 9 0 4 34 36 25
2022 Data sciences 14 15 43 9 18 0 1 27 30 50
2022 Policy 12 23 33 20 9 1 1 30 36 390
2022 Project management 18 22 33 15 7 3 2 23 43 210
2022 Other services to the public 17 25 23 18 13 2 2 32 44 75
2022 None of the above 24 22 24 13 11 3 3 26 49 185
2020 Client contact centre 16 17 37 16 7 2 5 25 36 55
2020 Federal regulators 17 24 35 14 7 1 1 22 42 545
2020 Compliance, inspection and enforcement 14 24 36 16 8 1 1 25 39 750
2020 Communications or public affairs 6 21 35 20 13 3 1 35 29 120
2020 Access to information and privacy 11 13 45 16 12 0 3 29 25 30
2020 Security 14 22 33 21 9 0 2 30 36 195
2020 Science and technology 17 15 43 14 6 6 0 21 34 90
2020 Legal services 6 27 20 23 25 0 0 48 33 15
2020 Administration and operations 7 17 35 21 17 2 2 39 25 560
2020 Human resources 6 15 33 26 18 2 0 45 22 195
2020 Financial management 11 21 28 26 13 1 1 39 32 190
2020 Procurement 16 20 37 11 16 0 0 27 36 35
2020 Real property 12 26 27 25 10 0 0 35 38 35
2020 Material management 0 11 54 35 0 0 0 35 11 15
2020 Information management 3 15 30 24 21 3 4 49 18 90
2020 Information technology 14 14 36 23 11 1 0 34 29 210
2020 Internal audit 9 0 45 32 9 5 0 43 10 20
2020 Evaluation 9 22 28 32 5 5 0 38 33 20
2020 Data sciences 13 15 28 26 12 6 0 41 30 55
2020 Policy 6 17 36 27 11 1 1 39 24 425
2020 Project management 15 19 37 16 11 1 1 27 35 185
2020 Other services to the public 17 12 32 18 15 4 3 36 30 80
2020 None of the above 18 21 30 21 7 2 2 28 40 255
2019 Client contact centre 11 28 18 14 15 13 0 34 45 60
2019 Federal regulators 22 29 33 11 4 1 1 15 51 515
2019 Compliance, inspection and enforcement 20 29 32 13 5 1 1 18 49 610
2019 Communications or public affairs 13 23 34 16 9 4 2 26 38 105
2019 Access to information and privacy 28 25 17 14 11 0 4 26 56 20
2019 Security 15 27 26 22 8 4 0 30 43 170
2019 Science and technology 18 30 28 14 9 0 0 23 49 100
2019 Legal services 4 26 13 33 9 0 15 50 36 20
2019 Administration and operations 11 21 35 18 12 2 2 30 33 480
2019 Human resources 10 16 39 19 11 3 3 31 27 190
2019 Financial management 11 22 36 20 9 2 0 29 34 180
2019 Procurement 3 21 45 23 7 0 0 31 24 25
2019 Real property 13 13 43 20 9 0 2 30 26 40
2019 Material management 9 36 14 34 8 0 0 41 45 15
2019 Information management 7 21 33 15 17 5 1 34 30 90
2019 Information technology 17 22 35 13 7 3 3 21 41 160
2019 Internal audit 6 19 11 33 25 0 6 62 26 15
2019 Evaluation 0 9 44 34 14 0 0 47 9 20
2019 Data sciences 7 29 44 12 8 0 0 20 36 50
2019 Policy 13 21 36 17 11 1 1 28 35 390
2019 Project management 14 24 32 20 6 3 0 27 39 155
2019 Other services to the public 20 18 36 13 11 2 0 24 39 60
2019 None of the above 20 20 26 20 9 1 3 30 43 265

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 12 21 32 17 0 10 54 23 45
2024 Intelligence analysts 12 18 26 31 11 2 0 43 31 50
2024 Federal regulators 11 19 36 23 10 0 2 33 30 520
2024 Compliance, inspection and enforcement 12 21 32 21 12 0 2 34 34 595
2024 Communications or public affairs 6 13 30 35 14 0 2 49 20 95
2024 Access to information and privacy 0 0 50 21 23 0 6 47 0 20
2024 Security 7 16 30 27 17 0 4 45 24 125
2024 Science and technology 5 16 33 28 17 0 1 45 21 95
2024 Administration and operations 5 15 35 22 19 0 4 43 21 455
2024 Human resources 6 13 32 29 18 1 3 48 19 195
2024 Financial management 8 13 32 32 14 0 0 46 22 155
2024 Procurement 5 11 31 29 22 0 3 52 17 30
2024 Real property 2 23 27 32 16 0 0 48 25 30
2024 Material management 0 20 31 40 9 0 0 49 20 10
2024 Information management 0 4 28 36 25 2 4 66 4 70
2024 Information technology 2 7 24 39 22 0 5 65 10 190
2024 Internal audit 21 18 26 26 9 0 0 35 40 15
2024 Evaluation 12 0 38 32 13 0 5 48 12 20
2024 Data sciences 7 19 25 30 16 2 2 47 27 45
2024 Policy 7 13 31 29 18 0 1 48 21 430
2024 Project management 6 14 39 25 14 0 1 39 21 185
2024 Other services to the public 13 23 25 24 10 0 5 36 38 70
2024 None of the above 8 15 34 22 14 1 6 38 25 175
2022 Client contact centre 4 8 26 27 26 5 3 58 14 50
2022 Federal regulators 11 15 37 26 10 0 1 36 26 500
2022 Compliance, inspection and enforcement 9 19 34 23 13 1 2 37 28 650
2022 Communications or public affairs 3 11 34 33 17 0 2 51 14 100
2022 Access to information and privacy 12 22 36 24 6 0 0 30 34 15
2022 Security 7 15 32 30 13 0 3 45 22 115
2022 Science and technology 10 8 39 26 14 1 3 41 19 100
2022 Legal services 0 0 27 27 46 0 0 73 0 15
2022 Administration and operations 4 16 33 24 20 2 2 46 20 465
2022 Human resources 3 12 37 22 22 0 5 46 15 205
2022 Financial management 9 9 30 29 19 1 3 50 18 160
2022 Procurement 5 7 29 39 19 0 0 58 13 35
2022 Real property 0 7 29 35 27 2 0 64 7 30
2022 Material management 10 19 7 33 13 12 5 56 35 15
2022 Information management 1 7 28 25 32 4 2 61 9 65
2022 Information technology 2 5 21 29 36 1 7 70 7 200
2022 Internal audit 0 0 31 37 32 0 0 69 0 10
2022 Evaluation 11 13 9 46 21 0 0 67 24 25
2022 Data sciences 11 8 36 25 21 0 0 45 19 50
2022 Policy 3 13 32 35 16 0 1 52 16 390
2022 Project management 4 12 34 32 16 1 3 49 16 210
2022 Other services to the public 10 16 22 27 20 0 5 49 28 80
2022 None of the above 8 15 35 24 17 0 1 41 23 185
2020 Client contact centre 10 21 39 29 2 0 0 31 31 55
2020 Federal regulators 8 22 34 27 8 0 1 35 31 545
2020 Compliance, inspection and enforcement 9 18 39 25 8 0 0 33 28 755
2020 Communications or public affairs 6 13 37 30 14 0 0 44 19 120
2020 Access to information and privacy 8 19 35 26 12 0 0 38 27 30
2020 Security 6 15 42 29 8 0 1 37 21 195
2020 Science and technology 4 11 41 29 13 2 0 42 15 90
2020 Legal services 6 6 33 31 25 0 0 56 11 15
2020 Administration and operations 6 12 35 30 15 1 1 46 18 565
2020 Human resources 5 11 38 32 14 0 0 46 16 195
2020 Financial management 7 13 35 32 13 0 0 46 19 190
2020 Procurement 5 23 29 30 12 0 0 43 28 35
2020 Real property 6 16 39 19 15 0 5 36 23 35
2020 Material management 6 6 34 31 23 0 0 54 12 15
2020 Information management 4 16 32 21 26 0 0 48 20 90
2020 Information technology 1 6 27 45 18 0 2 64 8 210
2020 Internal audit 5 9 41 36 9 0 0 45 14 20
2020 Evaluation 4 17 27 35 18 0 0 52 21 25
2020 Data sciences 9 8 35 30 17 2 0 48 17 55
2020 Policy 5 15 36 32 11 0 0 43 20 430
2020 Project management 6 18 38 27 10 0 1 37 24 185
2020 Other services to the public 5 20 30 29 15 1 0 44 26 80
2020 None of the above 9 19 38 21 11 1 2 32 29 255
2019 Client contact centre 7 17 26 29 19 0 1 49 24 60
2019 Federal regulators 14 22 33 22 6 1 1 29 38 520
2019 Compliance, inspection and enforcement 12 21 38 20 8 1 0 28 33 610
2019 Communications or public affairs 8 24 27 27 11 0 2 40 33 105
2019 Access to information and privacy 16 22 17 29 11 0 4 42 40 20
2019 Security 8 16 38 26 9 1 1 37 25 170
2019 Science and technology 9 21 37 25 7 0 0 32 30 100
2019 Legal services 12 9 26 21 25 0 8 50 22 20
2019 Administration and operations 9 19 30 24 16 0 2 41 28 485
2019 Human resources 10 20 29 23 14 3 1 39 31 190
2019 Financial management 8 18 32 29 11 2 0 41 26 180
2019 Procurement 3 6 32 52 7 0 0 59 10 25
2019 Real property 5 18 20 39 17 0 2 57 23 40
2019 Material management 12 26 16 26 21 0 0 46 38 15
2019 Information management 8 18 33 23 18 0 0 41 26 90
2019 Information technology 4 8 32 39 14 0 3 55 12 160
2019 Internal audit 15 10 16 33 21 0 6 57 26 15
2019 Evaluation 0 4 27 52 17 0 0 69 4 20
2019 Data sciences 10 23 40 17 8 0 2 25 34 50
2019 Policy 8 19 33 25 14 0 1 39 27 390
2019 Project management 9 20 34 27 11 0 0 38 28 155
2019 Other services to the public 16 10 21 35 18 1 0 53 26 60
2019 None of the above 11 19 31 20 16 1 3 38 30 265
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 36 20 2 4 9 2 71 7 50
2024 Intelligence analysts 26 32 13 14 4 7 3 65 20 50
2024 Federal regulators 25 28 22 9 8 4 5 57 18 520
2024 Compliance, inspection and enforcement 25 30 18 12 7 4 4 60 21 595
2024 Communications or public affairs 26 37 17 4 5 6 5 70 11 95
2024 Access to information and privacy 20 15 27 12 4 11 9 45 21 15
2024 Security 30 26 15 13 10 1 5 60 24 125
2024 Science and technology 29 29 15 11 6 6 5 64 18 95
2024 Administration and operations 24 35 17 8 7 5 5 65 17 455
2024 Human resources 22 38 14 6 6 10 4 70 13 195
2024 Financial management 28 36 16 8 3 3 5 70 12 155
2024 Procurement 39 25 12 7 2 9 6 76 10 30
2024 Real property 15 36 33 2 0 14 0 59 3 30
2024 Material management 62 10 9 9 0 0 10 80 10 10
2024 Information management 27 27 9 10 11 4 13 64 25 65
2024 Information technology 33 32 12 5 5 6 7 75 11 185
2024 Internal audit 35 22 25 5 0 6 7 65 6 15
2024 Evaluation 23 46 26 5 0 0 0 69 5 20
2024 Data sciences 45 29 6 4 7 7 2 81 12 45
2024 Policy 24 27 17 9 9 8 6 59 21 430
2024 Project management 27 27 15 9 4 10 7 66 16 185
2024 Other services to the public 17 35 25 5 10 5 3 55 17 70
2024 None of the above 29 27 14 9 8 6 6 63 20 175
2022 Client contact centre 39 25 10 7 6 5 8 74 15 50
2022 Federal regulators 27 30 19 8 7 4 5 63 17 500
2022 Compliance, inspection and enforcement 26 33 17 8 7 4 4 64 17 650
2022 Communications or public affairs 28 33 17 5 3 10 4 72 9 100
2022 Access to information and privacy 21 31 24 13 0 11 0 58 15 15
2022 Security 20 31 19 5 15 5 5 56 23 120
2022 Science and technology 24 27 16 16 9 3 6 56 27 100
2022 Legal services 43 25 16 0 5 11 0 76 6 15
2022 Administration and operations 32 28 15 6 7 6 6 68 15 465
2022 Human resources 35 30 8 3 2 11 11 83 6 205
2022 Financial management 34 31 16 4 2 8 5 75 7 160
2022 Procurement 19 40 13 15 5 2 5 64 21 35
2022 Real property 26 41 19 0 0 12 3 77 0 30
2022 Material management 13 33 31 11 0 6 5 52 13 15
2022 Information management 21 26 19 13 5 10 6 56 22 65
2022 Information technology 44 26 14 3 2 5 6 79 6 200
2022 Internal audit 36 32 16 0 0 0 16 81 0 10
2022 Evaluation 22 40 15 3 4 16 0 73 9 25
2022 Data sciences 36 26 12 2 5 14 6 77 8 50
2022 Policy 31 28 15 5 4 9 8 71 12 390
2022 Project management 32 28 16 7 3 6 7 69 12 205
2022 Other services to the public 26 26 17 9 12 1 8 58 23 80
2022 None of the above 25 30 21 4 12 4 4 60 18 185
2020 Client contact centre 30 26 14 7 12 9 1 63 21 55
2020 Federal regulators 31 31 17 9 4 5 3 67 14 550
2020 Compliance, inspection and enforcement 29 30 19 9 6 3 2 63 16 755
2020 Communications or public affairs 30 29 15 9 3 10 5 68 14 125
2020 Access to information and privacy 41 16 13 10 11 6 3 63 23 30
2020 Security 22 35 16 11 10 3 3 60 22 195
2020 Science and technology 28 35 14 8 6 7 1 69 16 90
2020 Legal services 65 24 6 0 0 6 0 94 0 15
2020 Administration and operations 33 32 16 7 5 5 3 70 13 565
2020 Human resources 42 31 11 4 1 3 8 82 6 195
2020 Financial management 36 24 21 7 3 5 4 66 11 190
2020 Procurement 27 28 18 12 7 8 0 60 20 35
2020 Real property 19 40 12 5 3 11 10 75 10 35
2020 Material management 17 37 23 6 0 17 0 65 7 15
2020 Information management 22 35 20 7 6 9 2 64 14 90
2020 Information technology 39 30 14 4 3 7 2 76 8 210
2020 Internal audit 45 18 36 0 0 0 0 64 0 20
2020 Evaluation 4 52 22 4 4 8 4 64 10 25
2020 Data sciences 37 33 5 6 8 5 6 79 16 55
2020 Policy 33 28 13 6 5 8 7 72 13 430
2020 Project management 35 28 16 4 6 6 4 71 12 185
2020 Other services to the public 32 26 17 4 13 1 7 63 19 80
2020 None of the above 23 26 21 10 12 2 6 53 24 255
2019 Client contact centre 21 44 10 7 9 5 4 72 17 60
2019 Federal regulators 28 28 19 12 8 3 2 59 21 520
2019 Compliance, inspection and enforcement 27 35 18 9 8 2 2 64 17 610
2019 Communications or public affairs 28 29 15 10 5 7 6 65 17 105
2019 Access to information and privacy 36 22 0 20 18 4 0 60 40 20
2019 Security 25 33 12 14 12 2 1 60 27 170
2019 Science and technology 31 25 18 12 3 4 8 63 17 100
2019 Legal services 41 50 0 4 4 0 0 91 9 20
2019 Administration and operations 32 29 17 10 7 3 2 64 18 485
2019 Human resources 37 30 9 6 7 6 5 75 14 190
2019 Financial management 31 31 12 6 3 10 7 74 11 180
2019 Procurement 29 27 23 3 3 8 7 65 8 25
2019 Real property 27 25 16 8 12 8 5 59 23 40
2019 Material management 21 34 19 4 9 9 4 63 15 15
2019 Information management 33 29 13 12 4 2 7 68 17 90
2019 Information technology 33 37 11 3 3 9 4 81 6 160
2019 Internal audit 58 17 9 6 0 11 0 83 6 15
2019 Evaluation 31 35 5 7 6 15 0 78 15 20
2019 Data sciences 35 17 25 8 7 5 3 57 16 50
2019 Policy 32 28 12 9 6 7 5 69 17 390
2019 Project management 34 28 15 8 2 5 7 71 12 155
2019 Other services to the public 36 14 13 14 17 3 3 53 33 60
2019 None of the above 23 29 17 9 15 3 5 56 26 265

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 46 2 2 2 4 0 93 4 50
2024 Intelligence analysts 57 27 6 6 4 0 0 85 10 50
2024 Federal regulators 49 31 6 8 5 0 0 81 13 520
2024 Compliance, inspection and enforcement 46 30 9 8 5 1 0 77 14 595
2024 Communications or public affairs 56 27 12 6 0 0 0 82 6 95
2024 Access to information and privacy 46 46 0 0 4 0 4 96 4 20
2024 Security 50 25 7 11 8 1 0 75 18 125
2024 Science and technology 50 33 5 5 7 0 0 82 12 95
2024 Administration and operations 51 29 6 8 5 1 0 80 14 455
2024 Human resources 58 26 5 5 5 1 0 85 10 195
2024 Financial management 56 31 5 5 3 0 1 87 8 155
2024 Procurement 65 20 10 0 5 0 0 85 5 30
2024 Real property 39 48 7 6 0 0 0 87 6 30
2024 Material management 70 20 0 10 0 0 0 90 10 10
2024 Information management 58 21 5 9 7 0 0 79 16 70
2024 Information technology 58 22 7 6 5 0 0 82 12 185
2024 Internal audit 73 17 5 5 0 0 0 89 5 15
2024 Evaluation 40 44 12 0 4 0 0 83 4 20
2024 Data sciences 64 20 8 5 2 2 0 86 6 45
2024 Policy 50 25 8 9 7 1 0 75 17 430
2024 Project management 55 27 7 8 2 1 0 82 11 185
2024 Other services to the public 47 29 5 7 11 1 0 77 18 70
2024 None of the above 47 32 6 8 6 1 0 81 13 175
2022 Client contact centre 54 31 4 6 5 0 0 85 11 50
2022 Federal regulators 53 28 7 6 5 1 0 82 11 500
2022 Compliance, inspection and enforcement 52 28 7 7 6 0 0 80 13 650
2022 Communications or public affairs 57 29 6 6 3 0 0 85 9 100
2022 Access to information and privacy 52 29 0 13 6 0 0 81 19 15
2022 Security 47 29 7 4 12 2 0 76 17 115
2022 Science and technology 47 25 5 13 5 3 1 75 20 100
2022 Legal services 60 31 0 0 5 4 0 94 6 15
2022 Administration and operations 59 23 7 5 6 1 0 83 11 465
2022 Human resources 73 19 4 1 2 1 0 93 3 205
2022 Financial management 61 31 4 2 1 0 1 93 3 160
2022 Procurement 61 16 12 11 0 0 0 77 11 35
2022 Real property 52 37 9 0 0 0 3 91 0 30
2022 Material management 50 19 4 14 11 0 0 70 26 15
2022 Information management 48 25 8 13 5 0 0 73 19 65
2022 Information technology 67 20 7 3 2 0 0 87 6 200
2022 Internal audit 59 41 0 0 0 0 0 100 0 10
2022 Evaluation 48 36 4 7 4 0 0 84 12 25
2022 Data sciences 74 17 0 5 3 0 0 92 8 50
2022 Policy 58 26 4 8 3 1 0 85 11 390
2022 Project management 54 31 6 4 4 0 0 86 8 210
2022 Other services to the public 50 24 9 10 8 0 0 73 18 80
2022 None of the above 49 25 11 8 7 0 0 74 16 185
2020 Client contact centre 47 31 12 4 5 1 0 79 8 55
2020 Federal regulators 49 26 9 8 5 1 0 77 14 545
2020 Compliance, inspection and enforcement 52 28 8 7 4 0 0 81 11 755
2020 Communications or public affairs 57 21 10 8 2 2 0 79 10 125
2020 Access to information and privacy 63 13 0 13 5 6 0 81 19 30
2020 Security 42 34 9 9 5 0 0 76 15 195
2020 Science and technology 40 38 7 8 7 0 0 79 15 90
2020 Legal services 78 22 0 0 0 0 0 100 0 15
2020 Administration and operations 58 23 9 5 4 1 0 82 9 565
2020 Human resources 72 21 3 3 1 0 0 92 4 195
2020 Financial management 53 31 6 6 3 1 0 85 8 190
2020 Procurement 57 17 9 17 0 0 0 74 17 35
2020 Real property 68 22 3 7 0 0 0 90 7 35
2020 Material management 41 54 6 0 0 0 0 94 0 15
2020 Information management 51 26 11 8 3 1 0 77 12 90
2020 Information technology 61 26 6 3 3 0 0 87 6 210
2020 Internal audit 68 18 9 5 0 0 0 86 5 20
2020 Evaluation 35 39 18 9 0 0 0 74 9 25
2020 Data sciences 62 19 3 5 8 3 0 84 13 55
2020 Policy 56 26 7 7 3 0 0 83 10 430
2020 Project management 63 22 4 6 4 1 0 85 11 185
2020 Other services to the public 55 26 5 2 11 0 1 82 13 80
2020 None of the above 44 25 10 8 13 0 0 69 21 255
2019 Client contact centre 40 33 13 9 4 0 0 73 13 60
2019 Federal regulators 42 31 9 9 8 1 0 74 17 520
2019 Compliance, inspection and enforcement 45 32 7 9 7 1 0 77 16 605
2019 Communications or public affairs 48 29 5 12 6 1 0 77 18 105
2019 Access to information and privacy 30 28 20 0 22 0 0 58 22 20
2019 Security 40 34 8 11 9 0 0 73 19 170
2019 Science and technology 52 26 9 10 2 0 0 79 12 95
2019 Legal services 63 21 4 0 12 0 0 84 12 20
2019 Administration and operations 49 27 10 7 6 2 0 77 13 485
2019 Human resources 62 23 3 5 6 1 0 86 10 190
2019 Financial management 56 28 5 6 3 1 0 86 9 180
2019 Procurement 47 36 7 0 7 3 0 86 7 25
2019 Real property 37 33 8 10 10 0 2 71 21 40
2019 Material management 39 34 14 4 4 4 0 76 9 15
2019 Information management 57 22 6 7 7 1 0 79 14 90
2019 Information technology 51 32 9 7 2 0 0 83 9 160
2019 Internal audit 63 22 0 6 9 0 0 85 15 15
2019 Evaluation 48 27 10 11 4 0 0 75 15 20
2019 Data sciences 57 13 10 10 10 0 0 70 19 50
2019 Policy 46 31 7 10 5 1 0 77 16 390
2019 Project management 51 30 10 6 3 0 1 82 9 155
2019 Other services to the public 52 19 9 1 17 2 0 72 19 60
2019 None of the above 47 24 8 9 10 1 1 72 20 265

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 44 2 2 0 0 0 96 2 50
2024 Intelligence analysts 54 30 8 8 0 0 0 84 8 50
2024 Federal regulators 54 31 6 5 3 0 0 86 8 520
2024 Compliance, inspection and enforcement 52 32 8 5 4 0 0 84 9 595
2024 Communications or public affairs 59 28 7 6 0 0 0 87 6 95
2024 Access to information and privacy 69 27 4 0 0 0 0 96 0 20
2024 Security 52 30 6 10 2 0 0 82 12 125
2024 Science and technology 56 34 3 5 2 0 0 90 7 95
2024 Administration and operations 58 26 7 7 2 0 0 84 9 455
2024 Human resources 56 34 2 4 4 0 0 91 7 195
2024 Financial management 60 31 4 1 3 0 0 91 5 155
2024 Procurement 64 24 7 5 0 0 0 88 5 30
2024 Real property 52 42 0 6 0 0 0 94 6 30
2024 Material management 82 0 9 10 0 0 0 82 10 10
2024 Information management 58 21 9 3 9 0 0 79 12 70
2024 Information technology 59 27 6 4 3 0 0 87 7 185
2024 Internal audit 60 34 5 0 0 0 0 95 0 15
2024 Evaluation 62 22 12 4 0 0 0 83 4 20
2024 Data sciences 65 22 2 9 2 0 0 87 11 45
2024 Policy 56 28 4 7 5 0 0 84 12 430
2024 Project management 56 31 4 6 3 0 0 87 9 185
2024 Other services to the public 45 36 7 7 5 0 0 81 12 70
2024 None of the above 49 30 10 7 4 1 0 79 11 175
2022 Client contact centre 58 29 7 4 2 0 0 87 6 50
2022 Federal regulators 58 30 6 4 2 0 0 88 6 500
2022 Compliance, inspection and enforcement 56 27 7 7 3 0 0 82 10 650
2022 Communications or public affairs 65 30 1 2 2 0 0 95 4 100
2022 Access to information and privacy 58 42 0 0 0 0 0 100 0 15
2022 Security 45 39 5 7 5 0 0 84 12 120
2022 Science and technology 45 32 7 11 2 2 1 80 13 100
2022 Legal services 89 5 0 0 5 0 0 95 5 15
2022 Administration and operations 60 28 4 5 2 0 0 88 7 465
2022 Human resources 72 22 3 1 2 0 0 94 3 205
2022 Financial management 64 31 1 2 0 1 1 97 2 160
2022 Procurement 55 25 6 12 3 0 0 80 14 35
2022 Real property 68 26 3 4 0 0 0 94 4 30
2022 Material management 42 46 4 7 0 0 0 88 7 15
2022 Information management 51 31 8 5 5 0 0 82 10 65
2022 Information technology 68 26 2 2 2 0 0 94 4 200
2022 Internal audit 84 16 0 0 0 0 0 100 0 10
2022 Evaluation 76 17 3 0 4 0 0 92 4 25
2022 Data sciences 74 17 0 7 2 0 0 91 9 50
2022 Policy 68 23 4 3 2 0 0 91 5 390
2022 Project management 60 33 2 4 2 0 0 92 6 210
2022 Other services to the public 46 37 3 9 6 0 0 82 15 80
2022 None of the above 54 26 8 6 7 0 0 80 13 185
2020 Client contact centre 50 33 9 8 0 0 0 83 8 55
2020 Federal regulators 58 27 6 7 2 0 0 85 9 545
2020 Compliance, inspection and enforcement 53 31 7 6 2 0 0 85 8 750
2020 Communications or public affairs 61 29 5 5 1 0 0 89 6 120
2020 Access to information and privacy 57 19 3 10 5 3 3 81 16 30
2020 Security 46 33 9 7 4 0 0 80 11 195
2020 Science and technology 56 29 8 4 3 0 0 85 7 90
2020 Legal services 79 21 0 0 0 0 0 100 0 15
2020 Administration and operations 60 29 4 4 2 0 0 90 6 560
2020 Human resources 75 20 2 3 0 0 0 95 3 195
2020 Financial management 62 33 2 2 2 0 0 94 4 190
2020 Procurement 66 27 0 7 0 0 0 93 7 35
2020 Real property 68 24 0 7 0 0 0 93 7 35
2020 Material management 40 54 0 6 0 0 0 94 6 15
2020 Information management 58 29 9 3 1 0 0 87 4 90
2020 Information technology 62 30 4 2 2 0 0 92 4 210
2020 Internal audit 73 14 14 0 0 0 0 86 0 20
2020 Evaluation 43 48 9 0 0 0 0 91 0 25
2020 Data sciences 73 15 3 5 3 1 0 89 8 55
2020 Policy 66 24 5 3 1 0 0 90 5 430
2020 Project management 68 22 3 4 3 1 0 91 6 185
2020 Other services to the public 51 31 6 5 8 0 0 82 13 80
2020 None of the above 42 34 8 8 6 0 1 77 15 255
2019 Client contact centre 50 40 4 6 0 0 0 90 6 60
2019 Federal regulators 43 33 10 8 5 0 0 77 14 520
2019 Compliance, inspection and enforcement 48 33 9 6 3 0 0 82 9 610
2019 Communications or public affairs 54 26 8 10 2 0 0 80 12 105
2019 Access to information and privacy 31 40 14 4 11 0 0 71 16 20
2019 Security 39 36 8 10 7 0 0 74 17 170
2019 Science and technology 57 24 6 11 2 0 0 81 13 100
2019 Legal services 61 26 9 4 0 0 0 87 4 20
2019 Administration and operations 50 33 7 7 3 0 0 83 10 485
2019 Human resources 63 24 4 6 3 0 0 87 9 190
2019 Financial management 62 28 4 2 3 0 0 91 5 180
2019 Procurement 43 44 10 0 0 3 0 89 0 25
2019 Real property 39 43 5 2 8 0 2 84 10 40
2019 Material management 39 49 13 0 0 0 0 87 0 15
2019 Information management 51 32 2 11 3 0 0 84 15 90
2019 Information technology 55 38 5 2 1 0 0 93 2 160
2019 Internal audit 52 37 0 11 0 0 0 89 11 15
2019 Evaluation 54 33 6 8 0 0 0 86 8 20
2019 Data sciences 56 21 12 3 8 0 0 77 11 50
2019 Policy 55 31 5 6 3 0 0 86 9 390
2019 Project management 59 27 8 4 2 0 0 86 7 150
2019 Other services to the public 50 19 9 14 8 0 0 69 22 60
2019 None of the above 44 30 10 8 6 0 1 75 14 265

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 44 12 0 2 2 2 85 2 50
2024 Intelligence analysts 52 25 17 4 2 0 0 77 6 50
2024 Federal regulators 44 38 9 4 4 1 0 83 8 520
2024 Compliance, inspection and enforcement 42 37 13 3 3 1 0 81 6 595
2024 Communications or public affairs 53 35 8 4 0 0 0 88 4 95
2024 Access to information and privacy 46 45 9 0 0 0 0 91 0 20
2024 Security 38 37 10 7 7 1 0 76 14 125
2024 Science and technology 51 37 6 6 0 0 0 88 6 95
2024 Administration and operations 47 32 12 7 2 1 0 80 8 455
2024 Human resources 48 44 3 1 4 0 0 92 5 195
2024 Financial management 44 45 6 5 1 0 0 89 6 155
2024 Procurement 47 41 5 7 0 0 0 88 7 30
2024 Real property 38 53 5 4 0 0 0 91 4 30
2024 Material management 71 19 0 0 0 10 0 100 0 10
2024 Information management 43 35 7 6 7 2 1 80 13 70
2024 Information technology 52 36 5 4 2 0 0 88 6 185
2024 Internal audit 48 42 11 0 0 0 0 89 0 15
2024 Evaluation 47 36 12 4 0 0 0 83 4 20
2024 Data sciences 50 37 7 5 2 0 0 87 7 45
2024 Policy 56 26 8 6 3 0 0 83 9 430
2024 Project management 54 31 9 5 2 0 0 85 6 185
2024 Other services to the public 37 37 13 3 7 3 0 76 11 70
2024 None of the above 46 33 10 7 3 0 1 80 10 175
2022 Client contact centre 38 48 7 2 2 0 2 89 4 50
2022 Federal regulators 50 33 9 4 3 1 0 83 7 500
2022 Compliance, inspection and enforcement 46 35 11 4 2 2 0 82 7 650
2022 Communications or public affairs 57 31 6 3 1 2 0 90 4 100
2022 Access to information and privacy 41 37 5 17 0 0 0 78 17 15
2022 Security 41 38 11 3 5 2 0 80 8 120
2022 Science and technology 32 44 13 6 0 3 1 80 6 100
2022 Legal services 60 35 0 0 5 0 0 95 5 15
2022 Administration and operations 51 31 9 5 2 1 0 84 7 465
2022 Human resources 64 26 6 1 1 0 1 91 3 205
2022 Financial management 54 39 3 1 1 2 1 95 2 160
2022 Procurement 44 35 11 11 0 0 0 79 11 35
2022 Real property 47 46 7 0 0 0 0 93 0 30
2022 Material management 55 20 12 0 13 0 0 74 13 15
2022 Information management 50 25 15 9 0 0 2 75 9 65
2022 Information technology 60 28 6 2 3 0 0 89 5 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 51 36 5 4 4 0 0 86 9 25
2022 Data sciences 74 21 0 0 3 2 0 97 3 50
2022 Policy 56 32 7 2 2 0 0 89 4 390
2022 Project management 50 33 10 4 2 1 0 83 6 210
2022 Other services to the public 41 36 12 5 3 1 2 80 8 80
2022 None of the above 45 32 12 5 4 2 0 78 10 185
2020 Client contact centre 37 48 11 0 2 0 2 87 2 55
2020 Federal regulators 48 35 10 4 2 1 0 84 6 545
2020 Compliance, inspection and enforcement 46 35 12 4 2 1 0 82 5 755
2020 Communications or public affairs 57 29 8 3 2 1 0 86 5 125
2020 Access to information and privacy 54 16 13 3 11 3 0 72 15 30
2020 Security 42 39 14 3 1 0 0 82 4 195
2020 Science and technology 49 35 8 4 3 0 0 84 7 90
2020 Legal services 71 29 0 0 0 0 0 100 0 15
2020 Administration and operations 53 31 9 5 1 1 0 84 6 560
2020 Human resources 64 25 9 1 0 0 0 89 1 195
2020 Financial management 51 37 8 2 2 0 1 89 3 190
2020 Procurement 55 20 20 5 0 0 0 74 5 35
2020 Real property 38 52 5 5 0 0 0 90 5 35
2020 Material management 40 54 6 0 0 0 0 94 0 15
2020 Information management 42 36 16 4 1 0 0 78 6 90
2020 Information technology 59 30 6 1 3 0 0 89 5 210
2020 Internal audit 77 23 0 0 0 0 0 100 0 20
2020 Evaluation 43 40 4 13 0 0 0 83 13 25
2020 Data sciences 59 34 2 2 3 0 0 94 5 55
2020 Policy 59 27 8 4 1 1 0 87 5 425
2020 Project management 58 28 7 5 2 1 0 86 6 185
2020 Other services to the public 48 28 11 4 8 0 1 77 11 80
2020 None of the above 37 40 13 5 4 1 1 78 9 250
2019 Client contact centre 35 51 9 5 0 0 0 86 5 60
2019 Federal regulators 42 38 9 5 4 1 0 81 10 520
2019 Compliance, inspection and enforcement 41 39 12 6 1 1 0 81 7 610
2019 Communications or public affairs 43 37 9 7 1 1 1 82 8 105
2019 Access to information and privacy 26 20 28 7 16 4 0 48 23 20
2019 Security 38 36 18 4 4 0 0 75 8 170
2019 Science and technology 49 33 11 6 1 0 0 81 7 100
2019 Legal services 63 33 4 0 0 0 0 96 0 20
2019 Administration and operations 48 31 12 5 2 1 0 80 8 485
2019 Human resources 53 33 7 2 4 1 0 87 6 190
2019 Financial management 49 36 9 3 2 1 0 86 5 180
2019 Procurement 39 41 16 3 0 0 0 80 3 25
2019 Real property 36 41 10 5 5 0 2 79 10 40
2019 Material management 38 47 6 4 4 0 0 85 9 15
2019 Information management 43 37 11 8 0 1 0 81 9 90
2019 Information technology 47 42 6 2 3 0 0 89 5 160
2019 Internal audit 37 48 0 0 15 0 0 85 15 15
2019 Evaluation 47 41 4 7 0 0 0 89 7 20
2019 Data sciences 51 23 10 6 10 0 0 74 16 50
2019 Policy 50 36 7 3 4 1 0 87 7 390
2019 Project management 49 37 8 5 1 1 0 86 6 155
2019 Other services to the public 51 24 10 5 7 3 0 77 13 60
2019 None of the above 34 40 12 7 4 2 1 76 11 265

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 28 14 6 13 9 6 62 22 50
2024 Intelligence analysts 41 32 10 5 7 5 0 77 13 50
2024 Federal regulators 41 25 11 6 9 5 4 72 16 520
2024 Compliance, inspection and enforcement 38 25 15 7 7 4 3 68 15 595
2024 Communications or public affairs 53 34 2 4 3 3 0 90 8 90
2024 Access to information and privacy 18 5 27 5 11 9 26 35 24 20
2024 Security 44 22 13 9 4 4 3 71 15 125
2024 Science and technology 44 31 9 4 4 8 0 81 9 95
2024 Administration and operations 42 21 11 8 5 7 5 72 15 455
2024 Human resources 48 26 8 4 4 6 5 82 9 195
2024 Financial management 40 32 8 6 4 6 4 80 11 155
2024 Procurement 46 22 12 2 5 13 0 78 8 30
2024 Real property 31 32 15 7 2 6 7 72 11 30
2024 Material management 63 28 0 0 8 0 0 92 8 10
2024 Information management 43 19 13 12 4 6 4 69 17 70
2024 Information technology 42 20 14 5 3 10 5 74 10 190
2024 Internal audit 52 13 13 0 15 0 7 70 17 15
2024 Evaluation 51 21 0 5 12 6 4 81 19 20
2024 Data sciences 39 37 10 2 8 4 0 79 11 45
2024 Policy 43 27 8 7 5 7 3 78 13 430
2024 Project management 41 22 14 7 6 6 5 71 14 185
2024 Other services to the public 35 22 14 6 9 8 5 66 18 70
2024 None of the above 45 25 10 5 2 6 7 80 8 175
2022 Client contact centre 45 20 15 2 4 10 4 75 7 50
2022 Federal regulators 44 27 11 4 4 6 4 78 9 500
2022 Compliance, inspection and enforcement 48 24 9 4 5 6 3 80 10 650
2022 Communications or public affairs 50 24 13 4 1 4 4 80 5 100
2022 Access to information and privacy 33 36 6 0 6 19 0 85 7 15
2022 Security 45 26 10 4 5 6 4 79 10 120
2022 Science and technology 40 33 6 4 1 11 6 87 6 100
2022 Legal services 84 11 5 0 0 0 0 95 0 15
2022 Administration and operations 49 24 9 3 4 7 4 82 8 465
2022 Human resources 53 21 8 5 2 4 6 83 8 205
2022 Financial management 53 20 9 7 2 3 6 80 10 160
2022 Procurement 41 19 15 3 3 13 6 74 7 35
2022 Real property 38 40 6 0 0 10 7 93 0 30
2022 Material management 31 19 5 12 6 20 6 68 25 15
2022 Information management 39 32 14 2 5 5 4 78 7 65
2022 Information technology 51 20 11 5 1 7 5 80 7 200
2022 Internal audit 61 8 7 9 0 15 0 81 11 10
2022 Evaluation 45 32 11 3 4 4 0 80 8 25
2022 Data sciences 54 25 3 3 4 3 6 88 8 50
2022 Policy 50 25 7 4 4 6 4 84 8 390
2022 Project management 50 26 8 5 3 5 3 83 9 210
2022 Other services to the public 48 29 10 3 3 5 2 83 7 80
2022 None of the above 49 22 13 4 3 5 3 77 8 185

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 25 17 8 7 13 6 61 18 50
2024 Intelligence analysts 38 34 12 0 9 5 2 78 10 50
2024 Federal regulators 37 27 14 6 7 5 4 70 15 520
2024 Compliance, inspection and enforcement 36 26 17 5 7 5 3 68 14 595
2024 Communications or public affairs 51 32 5 6 4 3 0 85 11 95
2024 Access to information and privacy 18 15 16 10 0 9 32 56 17 20
2024 Security 43 19 15 9 7 4 3 67 17 125
2024 Science and technology 42 32 11 5 3 6 0 79 9 95
2024 Administration and operations 40 24 11 8 6 7 5 73 15 455
2024 Human resources 46 25 10 5 3 5 4 79 9 195
2024 Financial management 40 27 12 7 4 6 4 75 12 155
2024 Procurement 51 19 11 6 0 13 0 81 7 30
2024 Real property 27 36 18 5 4 3 7 70 10 30
2024 Material management 63 28 0 0 8 0 0 92 8 10
2024 Information management 42 21 11 12 3 8 4 71 17 65
2024 Information technology 42 20 14 5 4 12 5 74 10 185
2024 Internal audit 52 13 13 0 15 0 7 70 17 15
2024 Evaluation 44 28 0 18 6 0 4 75 25 20
2024 Data sciences 41 25 12 5 9 7 0 72 15 45
2024 Policy 42 25 9 8 6 7 4 74 15 430
2024 Project management 40 22 14 7 6 7 4 69 14 185
2024 Other services to the public 33 25 12 13 6 7 5 65 22 70
2024 None of the above 42 26 13 3 2 6 7 78 7 175
2022 Client contact centre 48 18 14 2 5 10 4 75 8 50
2022 Federal regulators 43 26 11 5 5 5 5 77 11 500
2022 Compliance, inspection and enforcement 46 26 10 4 4 6 3 80 10 650
2022 Communications or public affairs 45 29 12 7 0 3 5 80 7 100
2022 Access to information and privacy 33 36 6 6 0 19 0 85 7 15
2022 Security 43 30 11 4 3 6 3 81 8 120
2022 Science and technology 37 33 10 3 2 9 6 82 6 100
2022 Legal services 78 7 5 0 5 4 0 89 6 15
2022 Administration and operations 48 22 12 3 4 7 4 79 8 465
2022 Human resources 47 28 8 4 2 4 6 83 8 205
2022 Financial management 52 19 10 5 3 4 7 79 9 160
2022 Procurement 39 24 16 3 0 13 6 77 4 35
2022 Real property 36 43 5 0 0 10 7 93 0 30
2022 Material management 55 14 5 0 6 13 6 86 8 15
2022 Information management 39 32 10 5 5 5 4 78 11 65
2022 Information technology 54 19 11 4 0 7 4 82 5 200
2022 Internal audit 70 8 7 0 0 15 0 91 0 10
2022 Evaluation 32 45 7 7 4 4 0 80 12 25
2022 Data sciences 52 29 7 5 2 0 6 86 6 50
2022 Policy 48 24 8 5 4 7 5 81 10 390
2022 Project management 45 30 7 3 5 6 4 83 9 210
2022 Other services to the public 42 33 8 6 3 6 2 82 10 80
2022 None of the above 43 26 14 5 2 7 4 77 8 185
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 30 21 2 0 4 5 75 2 50
2024 Intelligence analysts 58 29 6 0 4 0 4 90 4 50
2024 Federal regulators 53 29 10 5 2 0 1 83 7 520
2024 Compliance, inspection and enforcement 45 32 13 4 3 1 2 79 8 595
2024 Communications or public affairs 59 27 6 4 2 0 1 88 6 90
2024 Access to information and privacy 22 40 12 12 0 0 15 73 14 20
2024 Security 49 26 11 2 7 1 5 79 9 125
2024 Science and technology 62 24 7 3 0 0 3 89 3 95
2024 Administration and operations 47 29 12 4 3 0 6 80 7 455
2024 Human resources 47 29 10 4 3 2 5 82 8 195
2024 Financial management 53 30 7 2 2 2 4 88 5 155
2024 Procurement 60 28 10 0 2 0 0 88 2 30
2024 Real property 28 51 16 5 0 0 0 79 5 30
2024 Material management 40 30 30 0 0 0 0 70 0 10
2024 Information management 37 23 23 5 3 2 6 66 9 70
2024 Information technology 56 25 7 3 2 0 6 87 6 185
2024 Internal audit 53 29 11 0 0 0 7 88 0 15
2024 Evaluation 50 29 11 0 0 0 11 88 0 20
2024 Data sciences 48 38 11 0 0 0 2 89 0 45
2024 Policy 59 25 5 5 4 0 1 86 9 430
2024 Project management 55 25 13 2 1 0 3 83 4 185
2024 Other services to the public 34 33 19 2 5 2 5 73 7 70
2024 None of the above 50 28 11 4 1 2 4 83 6 175
2022 Client contact centre 37 26 9 7 5 3 13 75 14 50
2022 Federal regulators 54 28 11 3 2 0 1 84 5 500
2022 Compliance, inspection and enforcement 48 30 13 3 3 1 2 81 6 650
2022 Communications or public affairs 50 32 7 4 1 0 6 87 5 100
2022 Access to information and privacy 40 42 6 7 5 0 0 81 12 15
2022 Security 48 25 8 5 7 0 7 79 13 120
2022 Science and technology 49 27 13 6 3 0 2 77 9 100
2022 Legal services 53 30 5 0 0 0 12 94 0 15
2022 Administration and operations 49 29 15 3 2 1 3 80 4 465
2022 Human resources 52 25 9 2 3 2 8 85 5 205
2022 Financial management 51 30 13 1 2 1 3 84 2 160
2022 Procurement 44 36 8 6 2 3 0 83 9 35
2022 Real property 38 41 18 0 0 3 0 81 0 30
2022 Material management 11 43 30 6 6 0 5 56 13 15
2022 Information management 36 22 19 6 8 0 9 64 16 65
2022 Information technology 59 26 9 2 1 1 2 87 3 200
2022 Internal audit 75 25 0 0 0 0 0 100 0 10
2022 Evaluation 63 21 13 0 0 0 3 87 0 25
2022 Data sciences 49 38 5 2 2 0 5 92 4 50
2022 Policy 62 25 6 3 2 0 1 89 5 390
2022 Project management 56 29 8 2 2 2 1 88 4 205
2022 Other services to the public 52 24 7 5 5 0 8 82 11 80
2022 None of the above 49 26 13 5 2 1 4 78 8 185
2020 Client contact centre 38 35 16 3 0 2 6 79 3 55
2020 Federal regulators 55 24 13 5 2 1 1 79 8 550
2020 Compliance, inspection and enforcement 51 28 13 4 2 1 1 80 7 755
2020 Communications or public affairs 61 24 8 4 0 1 3 88 4 125
2020 Access to information and privacy 57 13 13 3 8 6 0 74 12 30
2020 Security 54 27 14 1 1 0 2 83 3 195
2020 Science and technology 45 29 10 7 3 2 4 79 11 90
2020 Legal services 67 14 6 0 6 0 8 88 6 15
2020 Administration and operations 56 21 12 4 3 2 3 81 7 565
2020 Human resources 59 25 10 3 0 0 2 86 3 195
2020 Financial management 54 28 14 2 1 0 2 83 3 190
2020 Procurement 31 35 7 18 8 0 0 66 27 35
2020 Real property 37 37 15 0 6 0 5 78 6 35
2020 Material management 15 80 6 0 0 0 0 94 0 15
2020 Information management 44 24 20 5 4 2 1 70 9 90
2020 Information technology 61 25 8 2 1 1 2 88 3 210
2020 Internal audit 76 15 5 0 0 5 0 95 0 20
2020 Evaluation 52 31 9 4 4 0 0 83 8 25
2020 Data sciences 58 23 16 0 3 0 0 80 3 55
2020 Policy 69 19 8 2 1 0 1 88 3 430
2020 Project management 59 23 7 4 2 2 4 87 6 185
2020 Other services to the public 53 20 15 4 4 1 3 76 8 80
2020 None of the above 45 26 17 4 3 0 5 75 7 255
2019 Client contact centre 41 29 15 5 3 6 2 75 9 60
2019 Federal regulators 48 27 14 5 4 0 1 76 9 520
2019 Compliance, inspection and enforcement 50 26 14 5 3 1 2 78 8 610
2019 Communications or public affairs 49 29 11 5 3 0 3 81 8 105
2019 Access to information and privacy 39 11 11 12 11 4 11 60 27 20
2019 Security 50 23 16 6 5 1 0 73 11 170
2019 Science and technology 56 26 11 4 2 0 1 83 6 100
2019 Legal services 74 16 0 0 4 0 5 95 5 20
2019 Administration and operations 52 22 17 4 2 0 3 76 6 485
2019 Human resources 50 26 9 3 4 2 6 83 7 190
2019 Financial management 56 31 6 4 2 1 1 88 6 180
2019 Procurement 45 30 19 0 3 0 3 77 3 25
2019 Real property 49 26 5 15 3 0 3 76 18 40
2019 Material management 21 48 32 0 0 0 0 68 0 15
2019 Information management 44 24 18 7 2 0 5 71 10 90
2019 Information technology 51 27 15 1 1 1 4 82 3 160
2019 Internal audit 59 15 9 6 0 0 11 83 6 15
2019 Evaluation 57 19 5 4 0 7 7 89 5 20
2019 Data sciences 35 37 16 6 3 0 3 74 10 50
2019 Policy 61 23 7 6 2 1 0 85 8 390
2019 Project management 57 27 11 1 1 1 2 87 2 155
2019 Other services to the public 46 15 12 11 12 1 2 64 24 60
2019 None of the above 48 25 14 2 5 2 5 79 7 265

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 31 9 7 0 0 0 84 7 50
2024 Intelligence analysts 41 36 12 8 4 0 0 76 11 50
2024 Federal regulators 42 30 13 9 6 0 0 72 15 520
2024 Compliance, inspection and enforcement 42 32 13 6 6 0 0 74 13 595
2024 Communications or public affairs 51 34 5 6 4 0 0 84 10 95
2024 Access to information and privacy 33 42 10 4 11 0 0 75 15 20
2024 Security 49 24 8 10 9 0 1 74 18 125
2024 Science and technology 41 30 13 9 6 0 0 71 16 95
2024 Administration and operations 46 32 10 7 4 0 0 79 11 455
2024 Human resources 44 34 12 7 4 0 0 78 10 195
2024 Financial management 47 30 12 6 4 1 0 78 10 155
2024 Procurement 70 14 0 8 8 0 0 84 16 30
2024 Real property 34 47 10 10 0 0 0 80 10 30
2024 Material management 53 28 9 0 10 0 0 81 10 10
2024 Information management 46 26 12 11 5 0 1 72 16 70
2024 Information technology 51 32 7 5 4 0 0 84 9 190
2024 Internal audit 60 16 13 0 12 0 0 76 12 15
2024 Evaluation 42 33 7 9 10 0 0 74 19 20
2024 Data sciences 48 42 2 8 0 0 0 90 8 45
2024 Policy 45 30 8 11 6 0 0 76 17 430
2024 Project management 49 33 10 5 4 0 0 82 8 185
2024 Other services to the public 35 38 15 8 4 0 0 73 12 70
2024 None of the above 40 37 9 7 5 0 2 78 12 175
2022 Client contact centre 44 25 9 13 3 5 0 72 18 50
2022 Federal regulators 44 31 13 8 4 0 0 75 12 500
2022 Compliance, inspection and enforcement 44 31 13 7 4 0 0 76 11 650
2022 Communications or public affairs 41 38 11 5 3 1 1 81 8 100
2022 Access to information and privacy 31 43 0 14 11 0 0 74 26 15
2022 Security 37 32 10 8 13 1 0 69 21 120
2022 Science and technology 35 32 12 12 8 1 0 67 21 100
2022 Legal services 70 19 5 0 5 0 0 89 5 15
2022 Administration and operations 48 31 10 5 4 0 0 80 10 465
2022 Human resources 51 32 8 4 4 0 0 84 9 205
2022 Financial management 43 30 14 8 4 2 0 74 12 160
2022 Procurement 56 22 14 0 8 0 0 78 8 35
2022 Real property 41 35 18 4 3 0 0 76 6 30
2022 Material management 34 40 20 0 6 0 0 74 6 15
2022 Information management 33 46 11 5 5 0 0 79 10 65
2022 Information technology 59 23 9 5 4 0 0 82 9 200
2022 Internal audit 67 33 0 0 0 0 0 100 0 10
2022 Evaluation 47 35 12 5 0 0 0 82 5 25
2022 Data sciences 51 33 7 8 0 0 0 84 8 50
2022 Policy 46 29 9 9 6 0 0 76 15 390
2022 Project management 45 32 11 7 4 0 1 78 11 205
2022 Other services to the public 40 33 12 8 5 0 1 74 13 80
2022 None of the above 41 31 11 7 9 1 0 73 16 185
2020 Client contact centre 38 39 12 7 4 0 0 77 11 55
2020 Federal regulators 43 29 13 8 6 1 1 73 14 545
2020 Compliance, inspection and enforcement 46 31 11 7 5 0 0 77 11 755
2020 Communications or public affairs 50 31 12 4 3 0 0 81 7 125
2020 Access to information and privacy 54 26 6 3 11 0 0 79 15 30
2020 Security 48 29 13 7 3 0 0 77 10 195
2020 Science and technology 45 34 12 4 5 0 0 79 9 90
2020 Legal services 77 12 6 0 6 0 0 88 6 15
2020 Administration and operations 52 27 10 6 4 0 1 80 10 565
2020 Human resources 60 26 5 7 1 0 0 87 8 195
2020 Financial management 46 34 12 5 3 0 0 80 8 195
2020 Procurement 28 43 7 8 14 0 0 71 22 35
2020 Real property 39 44 7 7 3 0 0 83 10 35
2020 Material management 29 54 17 0 0 0 0 83 0 15
2020 Information management 47 30 9 6 5 1 1 80 11 85
2020 Information technology 47 35 9 5 3 0 0 83 8 210
2020 Internal audit 54 32 9 0 0 5 0 90 0 20
2020 Evaluation 39 44 4 12 0 0 0 83 12 25
2020 Data sciences 53 28 5 13 2 0 0 81 14 55
2020 Policy 55 26 8 7 4 0 0 81 11 430
2020 Project management 55 24 12 4 4 1 1 80 8 185
2020 Other services to the public 51 28 7 9 6 0 0 78 15 80
2020 None of the above 37 32 15 8 6 0 1 70 15 255
2019 Client contact centre 51 22 10 10 4 3 0 75 15 60
2019 Federal regulators 41 30 14 8 6 0 1 71 14 520
2019 Compliance, inspection and enforcement 44 31 12 7 5 0 0 75 13 610
2019 Communications or public affairs 48 27 10 10 3 1 1 76 13 105
2019 Access to information and privacy 30 16 24 7 11 4 7 52 20 20
2019 Security 40 29 15 7 8 1 0 70 15 170
2019 Science and technology 39 33 16 8 3 0 1 73 11 100
2019 Legal services 91 4 0 4 0 0 0 96 4 20
2019 Administration and operations 47 29 11 8 4 0 0 77 12 485
2019 Human resources 49 28 10 6 5 0 0 78 12 190
2019 Financial management 54 27 9 5 4 0 1 82 9 180
2019 Procurement 41 49 7 0 3 0 0 90 3 25
2019 Real property 42 28 8 12 5 0 5 73 18 40
2019 Material management 30 46 15 4 4 0 0 76 9 15
2019 Information management 35 37 14 7 6 0 0 72 13 90
2019 Information technology 39 36 14 7 2 0 2 76 10 160
2019 Internal audit 43 27 0 15 15 0 0 70 30 15
2019 Evaluation 57 17 11 0 7 0 7 80 8 20
2019 Data sciences 46 31 6 5 11 0 0 77 16 50
2019 Policy 47 30 8 10 4 0 0 77 14 390
2019 Project management 44 32 12 6 4 1 0 77 11 155
2019 Other services to the public 43 27 8 8 12 0 1 71 20 60
2019 None of the above 46 25 14 3 10 0 1 72 13 265

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 33 8 6 0 2 4 85 6 50
2024 Intelligence analysts 44 27 14 5 4 6 0 76 10 50
2024 Federal regulators 48 25 15 3 5 0 3 75 9 520
2024 Compliance, inspection and enforcement 46 28 14 4 5 1 1 76 9 595
2024 Communications or public affairs 63 20 6 6 2 2 1 85 9 95
2024 Access to information and privacy 36 38 5 7 4 5 4 82 12 20
2024 Security 51 21 10 7 8 1 3 74 16 125
2024 Science and technology 45 25 8 11 5 4 2 74 17 95
2024 Administration and operations 56 23 10 5 6 1 1 79 11 455
2024 Human resources 53 31 5 5 3 1 2 86 9 195
2024 Financial management 55 21 10 7 5 0 3 78 12 155
2024 Procurement 70 12 3 0 11 3 0 85 12 30
2024 Real property 44 46 3 5 0 0 2 92 5 30
2024 Material management 71 9 0 0 20 0 0 80 20 10
2024 Information management 50 25 10 4 11 0 0 75 15 70
2024 Information technology 63 22 6 5 3 1 0 86 8 185
2024 Internal audit 64 6 18 5 0 0 7 75 6 15
2024 Evaluation 48 26 12 5 9 0 0 74 14 20
2024 Data sciences 49 33 12 4 2 0 0 82 6 45
2024 Policy 56 20 9 7 6 1 1 77 13 430
2024 Project management 51 26 12 5 4 2 1 79 9 185
2024 Other services to the public 43 28 12 8 7 2 0 73 15 70
2024 None of the above 50 26 11 6 4 1 1 78 11 175
2022 Client contact centre 51 19 11 10 6 0 4 73 16 50
2022 Federal regulators 49 26 13 5 5 2 1 77 10 500
2022 Compliance, inspection and enforcement 50 23 13 5 5 2 2 76 10 650
2022 Communications or public affairs 47 28 9 6 2 3 4 81 9 100
2022 Access to information and privacy 52 24 18 0 5 0 0 76 5 15
2022 Security 39 26 12 4 13 2 4 69 18 120
2022 Science and technology 42 33 12 4 5 4 0 78 10 100
2022 Legal services 82 7 5 0 5 0 0 89 5 15
2022 Administration and operations 54 26 8 4 4 1 3 83 9 465
2022 Human resources 59 27 9 2 2 1 1 87 4 205
2022 Financial management 50 25 17 3 1 3 1 78 4 160
2022 Procurement 53 27 6 4 5 5 0 84 9 35
2022 Real property 38 33 19 8 0 0 3 72 8 30
2022 Material management 46 26 14 0 13 0 0 72 13 15
2022 Information management 51 29 10 4 3 2 0 82 8 65
2022 Information technology 66 18 8 2 4 2 0 86 6 200
2022 Internal audit 85 15 0 0 0 0 0 100 0 10
2022 Evaluation 49 25 9 0 11 0 7 79 12 25
2022 Data sciences 60 20 9 5 3 0 3 82 8 50
2022 Policy 57 19 10 6 6 2 1 78 12 390
2022 Project management 50 27 10 4 5 3 1 81 9 210
2022 Other services to the public 52 19 16 5 6 0 3 72 12 80
2022 None of the above 49 18 15 5 8 2 2 70 14 185
2020 Client contact centre 48 26 13 9 3 2 0 75 12 55
2020 Federal regulators 49 24 13 5 5 2 2 76 10 550
2020 Compliance, inspection and enforcement 48 24 13 6 5 2 2 76 11 755
2020 Communications or public affairs 57 22 12 3 3 2 1 82 6 125
2020 Access to information and privacy 60 13 10 3 11 3 0 75 15 30
2020 Security 48 31 11 6 3 1 0 80 9 195
2020 Science and technology 49 29 12 4 5 0 1 79 9 90
2020 Legal services 89 5 0 6 0 0 0 94 6 15
2020 Administration and operations 56 22 11 4 4 1 2 80 8 565
2020 Human resources 63 20 9 3 2 0 1 85 6 195
2020 Financial management 53 28 9 4 3 2 2 84 7 190
2020 Procurement 35 36 17 5 3 0 3 74 8 35
2020 Real property 38 30 17 5 0 5 5 76 5 35
2020 Material management 40 48 12 0 0 0 0 88 0 15
2020 Information management 48 26 8 9 6 1 2 77 15 85
2020 Information technology 55 28 9 3 3 1 0 84 7 210
2020 Internal audit 50 32 5 0 0 9 5 95 0 20
2020 Evaluation 52 22 8 4 4 9 0 82 9 25
2020 Data sciences 65 17 2 6 8 2 0 84 14 55
2020 Policy 60 21 9 6 3 1 0 82 9 430
2020 Project management 64 17 7 4 4 3 2 85 8 185
2020 Other services to the public 55 21 11 4 6 1 2 78 11 75
2020 None of the above 39 26 18 6 6 1 4 69 13 255

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 34 13 4 2 0 2 82 6 50
2024 Intelligence analysts 45 38 5 8 4 0 0 83 11 50
2024 Federal regulators 45 33 10 6 5 0 1 78 12 520
2024 Compliance, inspection and enforcement 47 32 9 6 5 1 0 79 11 595
2024 Communications or public affairs 61 25 3 8 3 0 0 86 11 95
2024 Access to information and privacy 36 37 5 22 0 0 0 73 22 20
2024 Security 45 32 8 6 8 0 1 78 14 125
2024 Science and technology 47 36 7 7 3 0 0 83 10 95
2024 Administration and operations 53 28 8 6 3 1 0 82 10 455
2024 Human resources 54 33 3 5 4 1 0 88 8 195
2024 Financial management 51 31 9 6 3 0 0 82 9 155
2024 Procurement 66 14 6 5 9 0 0 81 13 30
2024 Real property 45 40 10 5 0 0 0 85 5 30
2024 Material management 62 17 10 0 0 0 10 88 0 10
2024 Information management 60 19 14 0 6 1 0 80 6 70
2024 Information technology 54 27 8 5 4 0 0 82 10 190
2024 Internal audit 34 42 11 13 0 0 0 76 13 15
2024 Evaluation 45 35 5 11 5 0 0 79 16 20
2024 Data sciences 49 35 2 9 2 3 0 87 12 45
2024 Policy 51 26 8 9 5 1 0 78 15 425
2024 Project management 52 33 8 4 3 1 0 85 6 185
2024 Other services to the public 44 27 14 9 5 0 1 72 14 70
2024 None of the above 47 32 8 8 6 0 0 78 14 175
2022 Client contact centre 50 28 4 11 5 3 0 79 17 50
2022 Federal regulators 47 31 12 6 4 0 0 78 10 500
2022 Compliance, inspection and enforcement 49 30 11 5 4 0 0 80 9 650
2022 Communications or public affairs 54 28 10 5 1 0 2 84 6 100
2022 Access to information and privacy 43 39 6 7 5 0 0 82 12 15
2022 Security 37 33 8 8 12 1 0 71 20 115
2022 Science and technology 42 29 10 12 6 1 0 72 18 100
2022 Legal services 65 29 0 5 0 0 0 95 5 15
2022 Administration and operations 52 29 8 5 5 0 1 82 9 465
2022 Human resources 57 27 9 4 2 0 1 85 6 205
2022 Financial management 51 33 10 5 1 0 0 85 5 160
2022 Procurement 54 39 0 2 5 0 0 92 8 35
2022 Real property 37 44 7 9 0 0 3 84 9 30
2022 Material management 49 38 0 7 6 0 0 87 13 15
2022 Information management 47 33 8 8 3 0 0 81 11 60
2022 Information technology 60 23 9 4 3 1 0 84 7 200
2022 Internal audit 60 40 0 0 0 0 0 100 0 10
2022 Evaluation 48 47 5 0 0 0 0 95 0 25
2022 Data sciences 54 29 7 10 0 0 0 83 10 50
2022 Policy 50 33 6 6 4 0 0 83 10 390
2022 Project management 47 32 10 8 2 0 0 80 10 205
2022 Other services to the public 48 32 5 6 5 1 3 83 12 80
2022 None of the above 43 31 12 5 8 1 0 74 13 185
2020 Client contact centre 41 36 6 11 3 1 1 79 14 55
2020 Federal regulators 46 31 9 9 4 1 0 78 13 550
2020 Compliance, inspection and enforcement 50 29 11 6 3 0 0 80 10 755
2020 Communications or public affairs 57 25 12 4 2 0 0 83 5 125
2020 Access to information and privacy 53 26 6 3 11 0 0 79 15 30
2020 Security 42 35 13 5 4 0 0 77 10 195
2020 Science and technology 48 35 8 3 4 0 1 84 7 90
2020 Legal services 83 6 5 6 0 0 0 89 6 15
2020 Administration and operations 53 27 10 5 4 1 0 81 9 565
2020 Human resources 63 25 6 4 2 0 0 88 6 195
2020 Financial management 54 31 7 6 3 0 0 85 8 190
2020 Procurement 37 35 10 7 12 0 0 71 19 35
2020 Real property 35 50 7 3 0 0 5 90 3 35
2020 Material management 29 66 6 0 0 0 0 94 0 15
2020 Information management 45 37 12 3 4 0 0 82 6 90
2020 Information technology 55 32 9 3 2 0 0 86 5 210
2020 Internal audit 59 27 9 5 0 0 0 86 5 20
2020 Evaluation 54 32 5 9 0 0 0 87 9 20
2020 Data sciences 64 25 3 5 2 2 0 90 6 55
2020 Policy 60 24 6 6 3 0 0 84 10 430
2020 Project management 62 19 7 7 3 1 1 83 10 185
2020 Other services to the public 48 36 2 7 7 0 0 84 14 80
2020 None of the above 40 32 12 9 6 0 1 73 15 255
2019 Client contact centre 43 41 7 9 0 0 0 83 9 60
2019 Federal regulators 41 30 13 9 6 0 1 72 15 520
2019 Compliance, inspection and enforcement 47 29 12 6 6 0 0 76 12 610
2019 Communications or public affairs 50 30 11 6 3 0 1 80 8 105
2019 Access to information and privacy 42 31 0 5 12 5 7 82 18 20
2019 Security 42 30 13 7 8 1 0 72 15 170
2019 Science and technology 47 29 11 9 2 2 1 78 11 100
2019 Legal services 79 12 4 4 0 0 0 91 4 20
2019 Administration and operations 50 29 8 7 5 0 1 80 12 485
2019 Human resources 51 32 7 3 6 0 1 84 9 190
2019 Financial management 51 31 8 7 3 0 1 83 9 180
2019 Procurement 46 27 7 10 7 4 0 76 18 25
2019 Real property 39 33 15 3 8 0 2 73 11 40
2019 Material management 34 51 6 4 4 0 0 85 9 15
2019 Information management 44 29 9 7 8 1 1 75 15 90
2019 Information technology 48 29 12 8 2 0 1 78 10 160
2019 Internal audit 49 16 0 20 15 0 0 65 35 15
2019 Evaluation 50 32 7 10 0 0 0 83 10 20
2019 Data sciences 40 36 5 5 14 0 0 76 19 50
2019 Policy 49 27 9 9 5 0 0 76 15 390
2019 Project management 48 33 8 6 4 1 0 81 10 155
2019 Other services to the public 46 25 5 8 17 0 0 71 24 60
2019 None of the above 45 28 11 8 6 1 1 74 14 265

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 28 4 4 2 3 2 90 7 50
2024 Intelligence analysts 63 22 2 0 2 5 6 96 2 50
2024 Federal regulators 60 25 5 3 3 2 2 88 6 520
2024 Compliance, inspection and enforcement 61 26 5 2 3 1 1 90 4 595
2024 Communications or public affairs 67 14 5 5 4 4 1 85 9 95
2024 Access to information and privacy 76 20 0 0 0 0 4 100 0 20
2024 Security 61 24 6 2 5 0 3 87 7 125
2024 Science and technology 60 25 7 3 3 1 1 87 6 95
2024 Administration and operations 62 21 6 4 4 1 2 85 8 455
2024 Human resources 66 21 4 3 5 1 0 87 9 195
2024 Financial management 65 24 3 3 3 1 0 90 6 155
2024 Procurement 78 12 5 0 2 3 0 92 2 30
2024 Real property 63 20 10 7 0 0 0 83 7 30
2024 Material management 71 29 0 0 0 0 0 100 0 10
2024 Information management 58 18 7 5 7 1 5 80 12 70
2024 Information technology 68 18 6 2 2 2 3 90 4 190
2024 Internal audit 74 19 0 0 0 0 7 100 0 15
2024 Evaluation 67 22 12 0 0 0 0 88 0 20
2024 Data sciences 81 10 6 2 2 0 0 91 4 45
2024 Policy 63 23 5 4 3 1 1 87 8 430
2024 Project management 66 23 4 2 3 1 1 91 5 185
2024 Other services to the public 58 20 6 4 6 0 7 84 10 70
2024 None of the above 62 19 8 4 2 1 3 85 6 175
2022 Client contact centre 57 26 7 0 5 2 3 87 6 50
2022 Federal regulators 66 23 5 3 1 0 0 90 4 500
2022 Compliance, inspection and enforcement 67 21 6 2 2 1 1 90 4 650
2022 Communications or public affairs 54 27 6 5 3 4 1 86 8 100
2022 Access to information and privacy 65 29 0 0 0 0 6 100 0 15
2022 Security 60 25 5 1 2 2 6 91 3 120
2022 Science and technology 56 20 7 6 3 6 2 83 10 100
2022 Legal services 88 12 0 0 0 0 0 100 0 15
2022 Administration and operations 62 24 5 2 2 1 3 90 4 465
2022 Human resources 73 15 6 2 2 1 1 90 4 205
2022 Financial management 67 24 4 0 1 2 2 94 2 160
2022 Procurement 73 19 4 0 2 0 2 94 2 35
2022 Real property 52 38 3 0 0 7 0 97 0 30
2022 Material management 78 22 0 0 0 0 0 100 0 15
2022 Information management 53 25 12 2 4 3 2 82 6 65
2022 Information technology 75 15 6 0 1 2 2 93 1 200
2022 Internal audit 91 9 0 0 0 0 0 100 0 10
2022 Evaluation 72 23 0 0 5 0 0 95 5 25
2022 Data sciences 69 20 0 7 2 0 3 91 9 50
2022 Policy 66 21 5 2 3 2 1 90 5 390
2022 Project management 67 22 4 3 2 1 2 91 5 210
2022 Other services to the public 67 12 7 3 5 2 4 84 9 80
2022 None of the above 63 13 9 4 4 2 4 81 9 185

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 33 7 2 0 0 0 91 2 45
2024 Intelligence analysts 53 27 12 4 4 0 0 80 8 50
2024 Federal regulators 52 27 12 3 5 0 0 80 9 520
2024 Compliance, inspection and enforcement 54 27 10 4 5 1 0 81 9 595
2024 Communications or public affairs 63 24 9 3 2 0 0 86 5 95
2024 Access to information and privacy 39 38 13 9 0 0 0 78 9 20
2024 Security 57 22 6 5 9 0 0 79 14 125
2024 Science and technology 46 33 5 10 5 0 0 80 15 95
2024 Administration and operations 59 23 8 4 5 0 0 83 9 455
2024 Human resources 58 27 5 5 5 1 0 85 10 195
2024 Financial management 59 28 5 4 4 0 0 86 8 155
2024 Procurement 65 18 7 3 7 0 0 83 10 30
2024 Real property 42 37 13 2 5 0 0 79 7 30
2024 Material management 71 10 19 0 0 0 0 81 0 10
2024 Information management 60 18 5 10 7 0 0 78 17 70
2024 Information technology 68 19 4 5 3 0 0 87 8 190
2024 Internal audit 70 6 5 12 0 0 7 81 13 15
2024 Evaluation 49 30 9 12 0 0 0 79 12 20
2024 Data sciences 65 26 2 4 2 0 0 92 6 45
2024 Policy 52 26 8 6 8 0 0 78 14 430
2024 Project management 57 23 12 5 3 0 0 80 8 185
2024 Other services to the public 43 35 10 6 5 0 0 78 11 70
2024 None of the above 55 25 9 5 5 1 0 80 11 175
2022 Client contact centre 61 16 5 8 9 0 0 77 17 50
2022 Federal regulators 55 26 9 6 4 0 0 81 10 500
2022 Compliance, inspection and enforcement 56 25 9 4 4 1 0 82 8 650
2022 Communications or public affairs 52 34 4 7 2 1 0 87 9 100
2022 Access to information and privacy 27 60 7 6 0 0 0 88 6 15
2022 Security 48 30 8 6 8 0 0 77 14 120
2022 Science and technology 51 25 10 10 4 0 0 76 14 100
2022 Legal services 88 7 5 0 0 0 0 95 0 15
2022 Administration and operations 61 25 4 5 4 0 0 86 9 465
2022 Human resources 68 18 7 5 2 0 0 86 7 205
2022 Financial management 54 33 9 3 1 1 0 87 4 160
2022 Procurement 65 20 4 9 3 0 0 85 11 35
2022 Real property 46 33 7 14 0 0 0 79 14 30
2022 Material management 39 34 8 13 6 0 0 73 19 15
2022 Information management 52 22 15 8 3 0 2 74 11 65
2022 Information technology 69 15 8 3 4 0 0 84 8 200
2022 Internal audit 91 9 0 0 0 0 0 100 0 10
2022 Evaluation 55 24 16 5 0 0 0 79 5 25
2022 Data sciences 60 30 2 7 2 0 0 89 9 50
2022 Policy 54 22 7 11 5 0 0 76 16 390
2022 Project management 53 26 10 7 3 0 1 80 10 210
2022 Other services to the public 59 20 6 6 8 0 0 80 14 75
2022 None of the above 50 25 9 8 8 0 0 75 16 185
2020 Client contact centre 43 30 13 11 2 1 0 74 13 55
2020 Federal regulators 56 24 9 6 5 0 0 80 11 550
2020 Compliance, inspection and enforcement 60 21 10 5 3 0 0 81 8 755
2020 Communications or public affairs 64 24 5 4 3 0 0 88 7 125
2020 Access to information and privacy 63 13 13 0 11 0 0 76 11 30
2020 Security 57 27 10 3 2 0 0 85 5 195
2020 Science and technology 44 38 9 5 4 0 0 83 8 90
2020 Legal services 86 8 6 0 0 0 0 94 0 15
2020 Administration and operations 65 21 7 3 4 0 0 86 6 565
2020 Human resources 72 17 8 2 1 0 0 89 3 195
2020 Financial management 65 21 9 3 2 0 0 86 5 195
2020 Procurement 46 22 19 3 7 3 0 70 10 35
2020 Real property 68 15 10 5 3 0 0 83 7 35
2020 Material management 51 37 6 0 6 0 0 88 6 15
2020 Information management 59 23 5 11 2 0 0 82 13 90
2020 Information technology 67 21 7 2 2 0 0 88 5 210
2020 Internal audit 68 27 0 0 0 5 0 100 0 20
2020 Evaluation 70 18 4 8 0 0 0 87 8 25
2020 Data sciences 66 15 5 10 5 0 0 81 14 55
2020 Policy 70 16 6 4 4 0 0 86 8 430
2020 Project management 67 19 7 6 2 0 0 86 7 185
2020 Other services to the public 68 16 6 3 6 0 0 84 10 80
2020 None of the above 48 23 15 8 4 0 1 71 13 255
2019 Client contact centre 54 30 6 10 1 0 0 83 11 60
2019 Federal regulators 47 27 10 8 7 0 1 75 15 520
2019 Compliance, inspection and enforcement 51 28 10 5 5 0 0 80 11 610
2019 Communications or public affairs 45 35 8 6 5 0 1 81 10 105
2019 Access to information and privacy 42 20 7 9 22 0 0 62 31 20
2019 Security 48 25 11 10 6 0 0 72 16 170
2019 Science and technology 49 34 8 5 4 0 0 82 9 100
2019 Legal services 91 4 0 0 4 0 0 96 4 20
2019 Administration and operations 58 23 9 7 3 0 0 81 10 485
2019 Human resources 63 20 6 6 5 0 0 83 11 190
2019 Financial management 63 28 5 2 3 0 0 91 5 180
2019 Procurement 59 34 0 3 3 0 0 93 7 25
2019 Real property 42 23 18 12 6 0 0 65 18 40
2019 Material management 43 42 6 9 0 0 0 85 9 15
2019 Information management 51 30 8 6 5 0 0 80 12 90
2019 Information technology 58 26 8 5 2 0 0 85 7 160
2019 Internal audit 54 35 6 6 0 0 0 89 6 15
2019 Evaluation 59 24 5 4 0 7 0 90 4 20
2019 Data sciences 55 24 5 6 10 0 0 79 16 50
2019 Policy 54 27 9 5 5 0 0 81 10 390
2019 Project management 59 25 7 6 3 1 0 84 9 155
2019 Other services to the public 54 17 11 5 12 2 0 72 17 60
2019 None of the above 50 24 11 5 9 1 0 75 14 265

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 83 15 0 0 0 0 2 100 0 45
2024 Intelligence analysts 78 11 4 5 0 2 0 90 6 50
2024 Federal regulators 77 10 4 2 2 0 6 92 4 520
2024 Compliance, inspection and enforcement 82 10 2 1 2 0 3 95 2 595
2024 Communications or public affairs 89 10 0 0 1 0 0 99 1 95
2024 Access to information and privacy 96 4 0 0 0 0 0 100 0 20
2024 Security 81 10 4 1 0 0 4 94 1 125
2024 Science and technology 76 10 4 4 3 1 1 88 8 95
2024 Administration and operations 83 8 4 1 1 0 3 94 3 455
2024 Human resources 86 11 0 1 0 0 2 99 1 195
2024 Financial management 84 8 1 4 1 1 2 94 5 155
2024 Procurement 82 5 4 5 2 0 2 90 7 30
2024 Real property 74 11 8 4 2 0 0 85 6 30
2024 Material management 90 10 0 0 0 0 0 100 0 10
2024 Information management 79 12 5 0 4 0 0 92 4 70
2024 Information technology 86 7 2 1 1 0 2 96 2 190
2024 Internal audit 93 0 0 0 7 0 0 93 7 15
2024 Evaluation 83 12 5 0 0 0 0 95 0 20
2024 Data sciences 92 6 0 2 0 0 0 98 2 45
2024 Policy 84 8 3 2 2 0 1 93 4 430
2024 Project management 87 8 2 2 1 0 0 95 3 185
2024 Other services to the public 75 17 2 2 1 0 4 95 3 70
2024 None of the above 85 7 2 2 3 0 2 94 5 175
2022 Client contact centre 78 13 4 0 3 0 2 92 3 50
2022 Federal regulators 79 11 3 1 1 0 4 95 3 500
2022 Compliance, inspection and enforcement 80 9 5 0 1 0 5 93 1 650
2022 Communications or public affairs 84 9 1 3 1 0 1 95 4 100
2022 Access to information and privacy 88 12 0 0 0 0 0 100 0 15
2022 Security 74 16 5 2 1 0 2 92 3 120
2022 Science and technology 81 11 2 2 3 0 1 93 5 100
2022 Legal services 95 5 0 0 0 0 0 100 0 15
2022 Administration and operations 85 10 2 1 0 0 3 97 1 465
2022 Human resources 88 7 1 1 3 0 0 95 3 205
2022 Financial management 83 13 1 1 1 0 2 98 1 160
2022 Procurement 77 10 6 3 0 0 5 90 3 35
2022 Real property 62 28 0 3 4 0 3 93 7 30
2022 Material management 74 12 0 7 7 0 0 86 14 15
2022 Information management 79 12 4 0 2 0 3 94 2 65
2022 Information technology 87 7 3 2 1 0 1 95 3 200
2022 Internal audit 91 0 9 0 0 0 0 91 0 10
2022 Evaluation 73 14 7 3 3 0 0 87 6 25
2022 Data sciences 90 10 0 0 0 0 0 100 0 50
2022 Policy 83 10 2 1 3 0 1 94 4 390
2022 Project management 79 15 3 1 1 0 1 95 2 210
2022 Other services to the public 83 5 2 0 1 0 8 96 1 80
2022 None of the above 77 13 3 2 3 0 2 93 5 185
2019 Client contact centre 80 16 0 0 0 4 0 100 0 60
2019 Federal regulators 79 11 4 2 1 0 3 93 3 520
2019 Compliance, inspection and enforcement 82 8 3 0 2 0 5 94 2 605
2019 Communications or public affairs 81 10 3 4 1 0 1 92 5 105
2019 Access to information and privacy 82 7 0 12 0 0 0 88 12 20
2019 Security 75 12 3 2 3 0 6 92 5 165
2019 Science and technology 78 8 6 5 3 0 0 86 8 100
2019 Legal services 100 0 0 0 0 0 0 100 0 20
2019 Administration and operations 84 9 2 2 2 0 1 94 4 485
2019 Human resources 88 9 3 1 0 0 0 97 1 190
2019 Financial management 79 14 3 2 1 0 1 95 2 180
2019 Procurement 60 26 10 0 0 0 4 90 0 25
2019 Real property 74 18 0 0 5 0 3 94 6 40
2019 Material management 44 27 14 7 0 0 9 78 7 15
2019 Information management 81 11 3 1 1 0 3 95 2 90
2019 Information technology 81 12 4 1 1 0 1 93 2 160
2019 Internal audit 94 0 0 0 6 0 0 94 6 15
2019 Evaluation 91 0 0 0 9 0 0 91 9 20
2019 Data sciences 77 10 8 2 3 0 0 87 5 50
2019 Policy 81 9 4 2 3 0 1 91 5 390
2019 Project management 77 14 4 1 3 0 2 92 4 155
2019 Other services to the public 81 6 6 0 4 2 1 89 4 60
2019 None of the above 77 10 6 2 2 0 3 90 4 265
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 44 8 4 4 7 0 83 9 50
2024 Intelligence analysts 19 32 14 10 15 10 0 57 27 50
2024 Federal regulators 23 28 18 11 12 6 1 55 25 520
2024 Compliance, inspection and enforcement 28 28 15 9 12 7 0 61 23 595
2024 Communications or public affairs 42 29 12 8 7 2 0 73 16 95
2024 Access to information and privacy 29 41 10 5 4 6 4 78 10 20
2024 Security 32 26 15 10 12 4 0 61 23 125
2024 Science and technology 24 34 13 13 11 4 1 62 25 95
2024 Administration and operations 40 28 12 10 6 5 0 71 16 455
2024 Human resources 39 31 11 8 5 7 0 75 14 195
2024 Financial management 40 30 15 2 6 6 1 75 8 155
2024 Procurement 41 25 20 9 6 0 0 65 15 30
2024 Real property 27 30 17 18 3 5 0 60 22 30
2024 Material management 22 60 18 0 0 0 0 82 0 10
2024 Information management 39 30 9 4 9 7 2 77 14 70
2024 Information technology 38 26 12 9 9 5 1 68 19 190
2024 Internal audit 20 35 18 10 5 11 0 62 17 15
2024 Evaluation 4 40 17 21 6 12 0 50 31 20
2024 Data sciences 36 32 13 9 7 4 0 70 16 45
2024 Policy 26 29 15 13 11 6 0 58 26 430
2024 Project management 25 37 8 11 12 7 0 66 25 185
2024 Other services to the public 29 28 11 4 18 9 0 63 24 70
2024 None of the above 28 24 15 12 13 7 1 56 27 175
2022 Client contact centre 35 44 9 5 3 4 0 82 9 50
2022 Federal regulators 34 29 15 8 9 5 0 66 18 500
2022 Compliance, inspection and enforcement 34 29 17 7 6 8 0 68 13 650
2022 Communications or public affairs 37 40 6 7 4 7 0 82 11 100
2022 Access to information and privacy 32 28 23 0 0 17 0 72 0 15
2022 Security 19 30 14 12 10 14 2 58 26 120
2022 Science and technology 19 36 16 13 7 8 2 61 22 100
2022 Legal services 74 20 0 0 0 5 0 100 0 15
2022 Administration and operations 44 28 12 5 3 8 1 79 9 465
2022 Human resources 50 31 9 1 3 6 0 86 4 205
2022 Financial management 40 33 10 9 3 5 0 77 13 160
2022 Procurement 40 42 6 0 6 5 0 87 7 35
2022 Real property 29 43 13 0 3 12 0 82 3 30
2022 Material management 42 13 40 5 0 0 0 55 5 15
2022 Information management 44 24 10 12 3 6 0 73 17 65
2022 Information technology 48 24 16 5 4 3 0 74 9 200
2022 Internal audit 60 40 0 0 0 0 0 100 0 10
2022 Evaluation 35 44 5 8 4 3 0 82 13 25
2022 Data sciences 47 31 11 6 2 5 0 81 8 50
2022 Policy 36 35 8 8 5 7 0 77 14 390
2022 Project management 39 29 11 7 5 10 0 75 13 210
2022 Other services to the public 34 26 18 10 5 7 0 65 16 80
2022 None of the above 29 31 12 12 10 5 0 64 23 185
2020 Client contact centre 40 21 19 0 7 11 1 69 8 55
2020 Federal regulators 38 24 16 10 5 7 0 67 16 550
2020 Compliance, inspection and enforcement 38 31 13 7 6 6 0 73 14 755
2020 Communications or public affairs 46 33 6 7 2 7 0 84 9 125
2020 Access to information and privacy 47 29 6 3 11 3 0 78 15 30
2020 Security 35 32 14 7 6 5 0 72 14 195
2020 Science and technology 38 32 12 6 5 7 0 75 12 90
2020 Legal services 70 13 11 0 6 0 0 84 6 15
2020 Administration and operations 51 28 10 4 2 5 0 83 6 570
2020 Human resources 55 32 6 2 0 5 0 91 3 195
2020 Financial management 51 27 11 3 2 6 0 82 6 195
2020 Procurement 54 27 10 3 4 3 0 83 7 35
2020 Real property 38 41 7 2 0 11 0 89 3 35
2020 Material management 56 25 12 0 0 6 0 87 0 15
2020 Information management 46 34 9 7 2 3 0 82 9 90
2020 Information technology 50 26 14 2 2 6 0 81 4 210
2020 Internal audit 45 27 5 4 0 18 0 89 5 20
2020 Evaluation 26 47 9 4 0 13 0 84 5 25
2020 Data sciences 57 16 8 5 2 13 0 84 7 55
2020 Policy 55 23 10 3 2 5 0 83 6 430
2020 Project management 49 26 11 6 2 5 1 80 8 185
2020 Other services to the public 44 32 14 2 5 3 0 78 7 80
2020 None of the above 30 30 14 10 9 5 1 65 21 255
2019 Client contact centre 36 36 11 9 1 4 2 77 11 60
2019 Federal regulators 25 31 18 10 10 7 0 59 21 520
2019 Compliance, inspection and enforcement 28 33 18 8 9 5 0 63 18 610
2019 Communications or public affairs 33 34 15 7 4 7 0 72 12 105
2019 Access to information and privacy 29 35 13 0 11 12 0 72 13 20
2019 Security 25 27 24 9 10 5 0 55 20 170
2019 Science and technology 33 35 15 7 6 5 0 71 14 100
2019 Legal services 59 20 17 0 0 5 0 83 0 20
2019 Administration and operations 41 29 16 6 4 4 0 73 10 485
2019 Human resources 38 37 7 4 6 8 0 81 11 190
2019 Financial management 32 39 15 5 4 4 0 75 9 180
2019 Procurement 44 16 22 13 0 4 0 63 14 25
2019 Real property 27 41 15 5 2 10 0 75 8 40
2019 Material management 10 45 12 5 5 23 0 72 13 15
2019 Information management 38 31 12 6 7 7 0 74 13 90
2019 Information technology 32 33 16 7 4 8 1 71 12 160
2019 Internal audit 38 31 0 6 6 20 0 86 14 15
2019 Evaluation 12 55 20 5 0 7 0 73 6 20
2019 Data sciences 33 30 3 6 11 16 0 75 21 50
2019 Policy 40 33 11 4 4 7 0 79 9 390
2019 Project management 31 40 13 7 3 6 1 76 10 155
2019 Other services to the public 37 30 12 11 6 4 0 70 18 60
2019 None of the above 26 27 18 10 9 8 2 59 21 265

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 37 21 10 4 6 0 62 15 50
2024 Intelligence analysts 18 22 20 27 11 2 0 41 39 50
2024 Federal regulators 17 26 16 18 21 2 0 44 39 520
2024 Compliance, inspection and enforcement 18 26 22 13 19 1 0 45 33 595
2024 Communications or public affairs 25 41 13 11 9 1 0 67 20 95
2024 Access to information and privacy 37 13 22 10 5 13 0 57 17 15
2024 Security 24 27 17 12 18 2 0 52 30 125
2024 Science and technology 16 27 19 18 19 1 0 44 37 95
2024 Administration and operations 34 29 14 9 11 4 0 65 20 455
2024 Human resources 28 31 19 10 9 3 0 61 19 195
2024 Financial management 32 29 14 9 12 3 1 63 22 155
2024 Procurement 32 37 17 8 6 0 0 70 13 30
2024 Real property 17 38 22 11 13 0 0 54 24 30
2024 Material management 42 37 11 10 0 0 0 79 10 10
2024 Information management 29 29 14 10 15 3 0 61 25 70
2024 Information technology 37 23 14 10 11 4 0 63 23 185
2024 Internal audit 29 19 24 16 5 0 7 52 23 15
2024 Evaluation 6 43 10 18 23 0 0 49 41 20
2024 Data sciences 29 32 10 13 16 0 0 61 29 45
2024 Policy 19 29 18 17 16 2 0 49 33 430
2024 Project management 20 30 15 16 15 4 0 52 32 185
2024 Other services to the public 24 21 19 19 15 3 0 46 35 70
2024 None of the above 21 21 17 17 21 2 1 44 39 175
2022 Client contact centre 29 37 18 12 2 2 0 67 14 50
2022 Federal regulators 26 29 18 13 12 2 0 57 25 500
2022 Compliance, inspection and enforcement 26 30 20 12 11 2 0 57 23 650
2022 Communications or public affairs 28 48 6 9 6 4 0 79 15 100
2022 Access to information and privacy 32 16 24 11 0 17 0 58 14 15
2022 Security 14 29 18 15 19 6 0 46 35 120
2022 Science and technology 13 30 22 19 12 3 0 45 32 100
2022 Legal services 69 20 5 0 0 5 0 95 0 15
2022 Administration and operations 39 32 14 7 4 4 0 74 12 465
2022 Human resources 44 33 13 5 3 3 0 79 7 205
2022 Financial management 35 32 19 8 5 1 0 68 13 160
2022 Procurement 33 41 15 2 9 0 0 74 11 35
2022 Real property 16 50 12 6 6 9 0 73 13 30
2022 Material management 43 19 18 12 7 0 0 62 20 15
2022 Information management 35 25 21 12 3 5 0 62 16 60
2022 Information technology 36 30 13 13 8 1 0 66 21 200
2022 Internal audit 67 24 9 0 0 0 0 91 0 10
2022 Evaluation 27 24 22 16 11 0 0 51 27 25
2022 Data sciences 31 39 12 14 2 2 0 72 16 50
2022 Policy 29 33 14 12 9 3 0 64 22 390
2022 Project management 32 31 15 13 5 3 0 66 19 210
2022 Other services to the public 30 27 15 16 10 2 0 58 27 80
2022 None of the above 27 28 17 12 14 2 0 56 26 185
2020 Client contact centre 33 31 16 9 5 6 0 69 14 55
2020 Federal regulators 32 30 16 12 9 2 0 63 21 545
2020 Compliance, inspection and enforcement 32 33 15 10 8 1 0 66 18 755
2020 Communications or public affairs 46 29 12 9 2 2 0 76 12 120
2020 Access to information and privacy 50 26 3 6 15 0 0 76 21 30
2020 Security 31 34 12 12 7 3 0 67 21 195
2020 Science and technology 35 40 14 3 4 3 0 78 7 90
2020 Legal services 73 16 5 6 0 0 0 89 6 15
2020 Administration and operations 49 30 11 5 2 2 0 81 7 565
2020 Human resources 53 34 9 2 0 2 0 88 3 190
2020 Financial management 49 29 11 8 2 2 0 79 10 195
2020 Procurement 48 29 13 5 4 0 0 77 10 35
2020 Real property 36 46 12 0 0 6 0 87 0 35
2020 Material management 48 40 0 6 0 6 0 94 6 15
2020 Information management 39 42 9 6 3 2 0 83 8 90
2020 Information technology 42 33 13 5 3 3 0 77 9 210
2020 Internal audit 50 37 9 0 0 5 0 91 0 20
2020 Evaluation 31 47 18 4 0 0 0 78 4 25
2020 Data sciences 54 30 5 6 3 2 0 86 10 55
2020 Policy 56 26 10 4 3 1 0 83 7 430
2020 Project management 48 31 11 5 3 1 1 81 8 185
2020 Other services to the public 43 25 17 5 7 2 0 69 13 80
2020 None of the above 27 26 17 17 10 2 1 55 28 255
2019 Client contact centre 24 36 24 3 7 4 2 64 10 60
2019 Federal regulators 21 28 19 17 13 2 0 50 31 520
2019 Compliance, inspection and enforcement 22 34 18 13 11 2 0 57 25 610
2019 Communications or public affairs 25 43 17 7 5 2 0 70 13 105
2019 Access to information and privacy 20 24 24 14 11 7 0 47 27 20
2019 Security 22 26 23 13 14 2 0 49 27 170
2019 Science and technology 23 42 14 13 6 1 0 66 20 100
2019 Legal services 67 25 4 0 0 4 0 95 0 20
2019 Administration and operations 38 30 16 8 5 2 0 70 14 485
2019 Human resources 34 43 6 5 7 4 0 81 12 190
2019 Financial management 31 39 17 7 4 2 0 71 11 180
2019 Procurement 44 13 24 13 7 0 0 57 20 25
2019 Real property 22 34 21 13 2 8 0 61 16 40
2019 Material management 14 55 12 15 5 0 0 69 20 15
2019 Information management 36 28 14 12 6 4 0 67 18 90
2019 Information technology 31 35 17 11 5 2 0 67 16 160
2019 Internal audit 43 17 6 9 11 15 0 70 23 15
2019 Evaluation 16 49 27 0 0 7 0 71 0 20
2019 Data sciences 33 30 5 16 10 6 0 67 28 50
2019 Policy 37 37 14 6 4 2 0 75 10 390
2019 Project management 28 34 23 9 2 3 0 65 12 155
2019 Other services to the public 33 35 12 9 9 3 0 70 18 60
2019 None of the above 23 31 18 13 11 3 2 56 25 265

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 26 23 11 6 10 0 56 19 50
2024 Intelligence analysts 12 19 29 17 19 4 0 32 38 50
2024 Federal regulators 12 23 20 19 24 3 0 36 44 520
2024 Compliance, inspection and enforcement 12 23 24 17 22 3 0 36 40 595
2024 Communications or public affairs 15 40 24 11 8 3 0 56 19 95
2024 Access to information and privacy 32 20 19 5 10 14 0 60 17 15
2024 Security 15 29 19 16 18 4 0 46 35 125
2024 Science and technology 11 28 14 25 17 3 1 41 44 95
2024 Administration and operations 27 24 18 16 10 4 1 53 27 455
2024 Human resources 21 29 21 15 10 5 0 52 26 195
2024 Financial management 27 27 18 12 14 2 1 56 26 155
2024 Procurement 15 47 23 7 8 0 0 61 16 30
2024 Real property 9 24 37 7 13 11 0 37 22 30
2024 Material management 32 39 9 11 10 0 0 70 21 10
2024 Information management 27 23 20 11 10 8 0 55 23 70
2024 Information technology 26 27 15 11 15 5 1 57 27 190
2024 Internal audit 20 35 19 5 21 0 0 55 26 15
2024 Evaluation 5 29 27 12 23 5 0 35 37 20
2024 Data sciences 23 25 19 16 14 3 0 50 30 45
2024 Policy 14 28 17 21 18 2 0 42 40 430
2024 Project management 16 17 21 21 21 4 0 34 44 185
2024 Other services to the public 17 26 17 9 25 6 0 46 36 70
2024 None of the above 15 21 19 19 20 6 1 38 42 175
2022 Client contact centre 29 31 20 14 2 5 0 62 17 50
2022 Federal regulators 17 30 22 15 13 3 0 48 29 500
2022 Compliance, inspection and enforcement 19 27 23 14 11 5 0 48 27 650
2022 Communications or public affairs 24 39 8 14 7 8 0 69 23 100
2022 Access to information and privacy 26 22 24 17 0 11 0 54 19 15
2022 Security 8 19 28 16 18 11 0 30 38 120
2022 Science and technology 10 22 28 19 15 6 0 35 36 100
2022 Legal services 64 26 5 0 0 5 0 95 0 15
2022 Administration and operations 32 29 18 9 5 7 1 65 15 465
2022 Human resources 35 33 15 6 4 6 0 73 11 205
2022 Financial management 29 33 19 10 6 4 0 64 17 160
2022 Procurement 28 28 26 8 11 0 0 56 18 35
2022 Real property 16 40 13 12 6 12 0 64 21 30
2022 Material management 29 25 33 12 0 0 0 55 12 15
2022 Information management 25 26 26 12 1 10 0 57 14 65
2022 Information technology 31 23 17 15 9 5 0 56 26 200
2022 Internal audit 58 24 0 9 9 0 0 82 18 10
2022 Evaluation 17 38 27 4 11 3 0 56 15 25
2022 Data sciences 15 44 15 20 2 4 0 62 22 50
2022 Policy 20 35 15 16 10 5 0 57 27 390
2022 Project management 26 25 18 16 10 3 1 54 27 210
2022 Other services to the public 20 28 22 15 15 0 0 48 30 80
2022 None of the above 17 26 22 12 18 5 0 46 31 185
2020 Client contact centre 24 30 16 11 9 10 0 60 23 55
2020 Federal regulators 20 32 19 13 11 4 0 55 25 550
2020 Compliance, inspection and enforcement 23 31 20 13 10 3 0 56 24 755
2020 Communications or public affairs 30 39 12 13 2 3 0 71 16 120
2020 Access to information and privacy 54 16 10 10 6 5 0 73 17 30
2020 Security 22 33 20 15 7 3 0 57 23 195
2020 Science and technology 31 36 19 5 5 3 0 69 11 90
2020 Legal services 73 17 11 0 0 0 0 89 0 15
2020 Administration and operations 39 33 16 6 3 4 0 75 9 565
2020 Human resources 42 39 10 5 0 4 0 85 5 195
2020 Financial management 43 29 15 7 2 5 0 75 9 195
2020 Procurement 36 32 22 5 4 0 0 68 10 35
2020 Real property 33 34 24 2 0 6 0 71 3 35
2020 Material management 37 45 0 6 0 12 0 93 7 15
2020 Information management 29 38 19 6 3 5 0 71 9 85
2020 Information technology 33 35 14 9 4 4 0 71 14 210
2020 Internal audit 38 33 10 0 0 19 0 88 0 20
2020 Evaluation 18 56 9 9 4 4 0 77 14 25
2020 Data sciences 30 32 11 8 2 16 0 75 11 55
2020 Policy 42 34 12 7 2 3 0 79 9 430
2020 Project management 37 35 15 7 4 2 1 73 12 185
2020 Other services to the public 33 28 16 10 8 5 0 64 20 80
2020 None of the above 17 29 20 17 12 4 1 49 30 255
2019 Client contact centre 22 26 30 4 9 7 2 52 15 60
2019 Federal regulators 13 26 21 21 15 3 0 41 37 520
2019 Compliance, inspection and enforcement 16 28 24 16 12 4 0 45 29 610
2019 Communications or public affairs 20 36 15 20 3 6 0 60 24 105
2019 Access to information and privacy 24 22 22 9 16 7 0 50 27 20
2019 Security 15 27 23 16 14 5 0 44 32 170
2019 Science and technology 11 41 19 17 8 5 0 54 26 100
2019 Legal services 50 36 0 4 0 9 0 95 5 20
2019 Administration and operations 29 29 21 10 6 5 0 61 17 485
2019 Human resources 25 38 16 9 4 9 0 69 14 190
2019 Financial management 28 32 20 11 4 5 0 63 16 180
2019 Procurement 24 23 26 10 10 8 0 51 21 25
2019 Real property 19 31 33 5 3 10 0 55 8 40
2019 Material management 14 46 16 15 0 9 0 66 17 15
2019 Information management 25 27 18 10 11 8 0 57 23 90
2019 Information technology 21 27 24 16 4 7 0 53 22 160
2019 Internal audit 32 27 0 6 20 15 0 70 30 15
2019 Evaluation 8 50 25 0 5 11 0 65 6 20
2019 Data sciences 26 27 8 15 13 11 0 60 31 50
2019 Policy 25 36 17 13 5 4 0 64 19 390
2019 Project management 19 35 24 12 5 6 0 57 18 155
2019 Other services to the public 26 34 15 10 5 11 0 67 17 60
2019 None of the above 16 28 20 17 12 5 2 47 31 265

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 33 12 15 8 6 0 63 24 50
2024 Intelligence analysts 16 14 19 25 26 0 0 30 51 50
2024 Federal regulators 12 24 18 18 25 2 0 37 44 520
2024 Compliance, inspection and enforcement 12 28 20 19 19 2 0 42 38 595
2024 Communications or public affairs 21 37 13 20 8 1 0 58 28 95
2024 Access to information and privacy 37 16 35 0 5 7 0 57 5 15
2024 Security 16 30 12 23 18 2 0 46 42 125
2024 Science and technology 11 30 21 20 15 2 1 42 36 95
2024 Administration and operations 25 27 18 16 11 3 1 54 27 455
2024 Human resources 22 27 19 17 11 3 0 51 29 195
2024 Financial management 20 37 14 17 11 2 0 58 28 155
2024 Procurement 24 55 8 2 11 0 0 79 13 30
2024 Real property 9 44 12 12 10 12 0 60 25 30
2024 Material management 32 50 9 0 10 0 0 81 10 10
2024 Information management 24 25 17 21 10 3 0 51 32 70
2024 Information technology 22 34 11 13 16 3 1 59 30 190
2024 Internal audit 20 27 19 21 0 6 7 54 24 15
2024 Evaluation 6 49 23 9 12 0 0 55 22 20
2024 Data sciences 19 22 29 21 10 0 0 41 30 45
2024 Policy 10 26 15 23 24 2 0 37 48 430
2024 Project management 17 19 18 22 21 3 0 37 44 185
2024 Other services to the public 16 26 14 18 25 1 0 43 43 70
2024 None of the above 18 25 15 14 26 2 0 44 40 175
2022 Client contact centre 30 34 15 16 2 3 0 66 18 50
2022 Federal regulators 17 35 16 16 14 2 0 52 31 500
2022 Compliance, inspection and enforcement 18 33 19 15 12 4 0 53 28 650
2022 Communications or public affairs 22 51 5 14 4 3 0 75 19 100
2022 Access to information and privacy 20 32 24 13 0 11 0 58 14 15
2022 Security 11 26 21 16 21 5 0 39 39 120
2022 Science and technology 7 32 20 17 20 5 0 41 38 100
2022 Legal services 74 10 5 5 0 5 0 89 5 15
2022 Administration and operations 27 39 16 11 5 2 0 67 16 465
2022 Human resources 34 40 13 6 5 3 0 76 11 205
2022 Financial management 28 38 15 13 4 2 0 67 18 160
2022 Procurement 28 48 14 8 3 0 0 76 10 35
2022 Real property 16 30 24 14 6 9 0 50 23 30
2022 Material management 41 28 26 0 5 0 0 69 5 15
2022 Information management 26 33 15 16 3 6 0 63 21 65
2022 Information technology 31 31 15 14 8 1 0 63 22 200
2022 Internal audit 60 15 7 9 9 0 0 75 18 10
2022 Evaluation 15 48 17 9 11 0 0 63 20 25
2022 Data sciences 28 25 22 16 5 4 0 55 22 50
2022 Policy 18 33 15 20 12 1 0 53 32 390
2022 Project management 20 32 16 17 10 3 0 54 29 210
2022 Other services to the public 19 31 15 18 14 3 0 51 33 80
2022 None of the above 17 28 20 12 20 2 0 47 33 185
2020 Client contact centre 28 33 19 14 6 0 0 61 20 55
2020 Federal regulators 20 34 19 14 11 2 0 56 25 550
2020 Compliance, inspection and enforcement 24 35 16 15 8 2 0 61 23 755
2020 Communications or public affairs 36 37 11 10 2 4 0 75 13 125
2020 Access to information and privacy 51 16 10 10 15 0 0 66 24 30
2020 Security 24 33 16 18 8 2 0 58 26 195
2020 Science and technology 33 40 13 8 5 0 0 74 13 90
2020 Legal services 48 36 5 6 6 0 0 84 11 15
2020 Administration and operations 38 34 15 8 3 2 0 73 11 565
2020 Human resources 43 36 10 7 1 2 0 81 9 195
2020 Financial management 36 38 13 9 2 2 0 76 11 195
2020 Procurement 40 25 23 8 4 0 0 65 12 35
2020 Real property 28 52 10 10 0 0 0 80 10 35
2020 Material management 34 48 6 12 0 0 0 82 12 15
2020 Information management 35 37 14 9 3 1 0 73 12 90
2020 Information technology 32 39 11 10 6 2 0 72 17 210
2020 Internal audit 36 28 18 0 5 14 0 74 5 20
2020 Evaluation 18 52 9 13 5 4 0 72 19 25
2020 Data sciences 27 39 17 6 3 7 0 71 10 55
2020 Policy 37 38 12 9 4 1 0 75 13 430
2020 Project management 30 40 11 13 6 2 0 71 18 185
2020 Other services to the public 27 40 18 5 8 3 0 69 13 80
2020 None of the above 20 28 16 20 13 2 1 50 34 255
2019 Client contact centre 23 38 14 12 7 4 2 66 20 60
2019 Federal regulators 12 26 19 23 17 3 0 40 40 520
2019 Compliance, inspection and enforcement 14 31 19 19 15 2 0 46 34 610
2019 Communications or public affairs 17 34 17 17 6 8 0 55 26 105
2019 Access to information and privacy 13 40 16 9 16 7 0 57 27 20
2019 Security 15 22 23 21 16 3 0 38 38 170
2019 Science and technology 11 38 22 20 7 3 0 50 27 100
2019 Legal services 43 53 0 0 0 5 0 100 0 15
2019 Administration and operations 25 34 18 12 7 2 0 61 20 485
2019 Human resources 23 33 19 15 6 5 0 59 21 190
2019 Financial management 23 35 17 14 7 3 1 60 22 180
2019 Procurement 24 17 33 10 16 0 0 40 26 25
2019 Real property 19 28 33 5 10 5 0 50 16 40
2019 Material management 0 47 18 22 5 9 0 51 29 15
2019 Information management 27 31 17 11 10 5 0 60 22 90
2019 Information technology 21 30 26 12 9 2 0 52 21 160
2019 Internal audit 22 38 0 6 20 15 0 70 30 15
2019 Evaluation 16 24 37 10 5 7 0 43 16 20
2019 Data sciences 15 33 10 18 19 5 0 50 39 50
2019 Policy 18 32 16 22 9 2 0 51 32 390
2019 Project management 16 33 23 19 7 3 0 50 27 155
2019 Other services to the public 18 40 13 12 15 1 0 59 27 60
2019 None of the above 15 29 19 19 13 3 1 46 34 265

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 14 8 6 2 7 2 82 9 50
2024 Intelligence analysts 38 25 19 8 2 6 2 69 10 50
2024 Federal regulators 30 28 13 7 4 12 6 71 13 520
2024 Compliance, inspection and enforcement 33 23 14 5 5 15 6 71 12 595
2024 Communications or public affairs 48 27 12 5 1 5 1 80 7 95
2024 Access to information and privacy 53 15 16 0 5 7 4 76 6 20
2024 Security 41 25 15 3 2 10 4 77 5 125
2024 Science and technology 32 28 23 6 1 7 2 66 8 95
2024 Administration and operations 42 24 13 8 4 5 4 73 13 455
2024 Human resources 49 22 17 4 2 5 2 76 6 195
2024 Financial management 40 24 20 3 3 5 4 71 7 155
2024 Procurement 35 40 8 2 4 11 0 84 7 30
2024 Real property 34 27 15 2 7 14 0 71 11 30
2024 Material management 17 42 0 9 0 11 21 87 13 10
2024 Information management 48 19 17 7 2 5 2 72 10 70
2024 Information technology 45 23 21 2 3 4 1 73 5 190
2024 Internal audit 44 26 25 0 0 5 0 74 0 15
2024 Evaluation 47 23 19 11 0 0 0 70 11 20
2024 Data sciences 35 27 21 8 2 5 2 66 11 45
2024 Policy 32 32 19 7 3 5 1 69 11 430
2024 Project management 33 33 17 6 3 7 1 72 9 185
2024 Other services to the public 33 26 11 4 3 17 6 77 9 70
2024 None of the above 39 23 11 10 3 12 1 72 15 175
2022 Client contact centre 45 23 18 5 6 2 0 70 12 50
2022 Federal regulators 35 28 15 4 3 11 4 75 8 500
2022 Compliance, inspection and enforcement 36 26 11 5 4 12 6 76 11 650
2022 Communications or public affairs 47 35 9 5 1 3 0 85 6 100
2022 Access to information and privacy 79 0 7 13 0 0 0 79 13 15
2022 Security 44 22 11 8 3 11 1 75 12 120
2022 Science and technology 45 16 23 1 4 8 3 68 6 100
2022 Legal services 84 10 5 0 0 0 0 95 0 15
2022 Administration and operations 42 24 14 5 2 7 5 75 8 465
2022 Human resources 47 28 17 3 0 3 2 78 4 205
2022 Financial management 48 31 6 5 4 3 3 84 10 160
2022 Procurement 52 32 12 3 0 0 0 85 3 35
2022 Real property 33 17 35 7 0 9 0 54 7 30
2022 Material management 30 32 5 20 0 14 0 72 23 15
2022 Information management 45 32 14 1 2 5 1 82 3 65
2022 Information technology 43 32 15 5 2 4 0 78 7 200
2022 Internal audit 67 24 9 0 0 0 0 91 0 10
2022 Evaluation 55 28 3 5 0 4 4 91 6 25
2022 Data sciences 52 33 9 0 3 3 0 88 3 50
2022 Policy 38 32 16 5 4 4 1 73 9 390
2022 Project management 44 32 15 4 2 3 1 79 6 205
2022 Other services to the public 37 18 11 6 5 15 8 71 14 80
2022 None of the above 36 23 16 5 3 11 7 71 10 185
2020 Client contact centre 48 28 8 7 3 3 2 81 10 55
2020 Federal regulators 36 26 12 6 4 10 6 74 12 545
2020 Compliance, inspection and enforcement 39 24 13 6 3 11 5 74 10 755
2020 Communications or public affairs 54 22 14 7 1 2 0 77 8 125
2020 Access to information and privacy 65 26 6 3 0 0 0 91 3 30
2020 Security 43 27 14 3 4 6 2 77 8 195
2020 Science and technology 38 31 21 2 0 7 1 75 2 90
2020 Legal services 79 16 0 0 0 0 5 100 0 15
2020 Administration and operations 47 21 13 5 4 7 3 75 10 570
2020 Human resources 49 28 13 4 2 3 2 81 6 195
2020 Financial management 44 23 19 6 2 5 2 72 8 195
2020 Procurement 49 30 5 0 7 5 3 87 8 35
2020 Real property 32 20 27 8 2 11 0 59 11 35
2020 Material management 57 14 11 6 6 6 0 75 13 15
2020 Information management 46 29 13 3 6 2 1 78 9 90
2020 Information technology 49 27 10 4 3 4 2 81 8 210
2020 Internal audit 36 27 23 9 0 5 0 67 10 20
2020 Evaluation 48 22 17 4 0 9 0 77 5 25
2020 Data sciences 48 22 20 2 3 5 0 74 5 55
2020 Policy 38 32 17 6 1 4 0 74 8 430
2020 Project management 48 25 18 3 2 3 2 76 5 185
2020 Other services to the public 54 18 10 1 4 9 4 83 6 75
2020 None of the above 34 24 18 6 3 10 5 68 10 255
2019 Client contact centre 50 14 15 9 1 6 4 72 11 60
2019 Federal regulators 34 21 13 6 7 15 3 67 16 520
2019 Compliance, inspection and enforcement 35 23 11 6 5 16 5 73 14 610
2019 Communications or public affairs 48 30 7 6 3 6 1 84 9 105
2019 Access to information and privacy 53 23 15 0 4 4 0 80 5 20
2019 Security 38 20 13 5 7 12 4 70 14 170
2019 Science and technology 44 16 22 3 7 8 0 65 11 100
2019 Legal services 50 33 4 0 0 4 8 95 0 20
2019 Administration and operations 44 18 13 6 4 11 3 73 11 485
2019 Human resources 50 32 8 5 1 4 0 85 6 190
2019 Financial management 40 29 14 5 2 9 2 77 8 180
2019 Procurement 64 16 0 13 0 7 0 86 14 25
2019 Real property 28 30 16 9 2 15 0 68 13 40
2019 Material management 38 12 27 5 9 9 0 54 16 15
2019 Information management 38 27 12 6 2 10 5 76 9 90
2019 Information technology 50 21 14 4 2 8 1 78 7 160
2019 Internal audit 44 21 11 11 0 14 0 75 12 15
2019 Evaluation 49 20 9 6 5 11 0 78 12 20
2019 Data sciences 44 34 10 3 3 5 0 82 7 50
2019 Policy 39 26 18 6 2 8 2 72 8 390
2019 Project management 37 28 15 5 6 8 1 71 12 155
2019 Other services to the public 39 19 10 1 3 24 4 79 6 60
2019 None of the above 36 23 12 3 6 14 6 74 11 265
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 38 21 4 4 4 0 70 9 50
2024 Intelligence analysts 16 34 24 16 10 0 0 50 26 50
2024 Federal regulators 12 39 19 14 15 1 0 51 30 520
2024 Compliance, inspection and enforcement 15 38 19 14 11 2 0 54 26 595
2024 Communications or public affairs 20 51 12 14 1 2 0 73 15 95
2024 Access to information and privacy 17 46 16 0 4 16 0 75 5 20
2024 Security 22 35 21 8 13 0 0 57 22 125
2024 Science and technology 25 33 19 16 5 1 0 59 22 95
2024 Administration and operations 25 42 18 10 4 2 0 68 14 455
2024 Human resources 24 48 13 8 2 4 0 76 11 195
2024 Financial management 28 40 18 9 3 2 0 69 12 155
2024 Procurement 17 60 11 2 4 6 0 82 6 30
2024 Real property 9 63 14 6 8 0 0 72 14 30
2024 Material management 31 60 0 10 0 0 0 90 10 10
2024 Information management 32 39 18 7 4 0 0 71 11 65
2024 Information technology 26 40 17 9 4 3 1 69 13 190
2024 Internal audit 20 31 22 15 6 6 0 54 22 15
2024 Evaluation 23 51 9 11 6 0 0 73 17 20
2024 Data sciences 21 44 14 15 4 2 0 66 19 45
2024 Policy 18 42 18 14 7 0 0 60 21 430
2024 Project management 19 33 24 14 8 2 0 53 22 185
2024 Other services to the public 19 35 19 14 14 0 0 53 28 70
2024 None of the above 21 38 17 10 13 1 0 59 24 175
2022 Client contact centre 31 48 13 5 3 0 0 78 8 50
2022 Federal regulators 21 40 18 14 6 1 0 62 20 500
2022 Compliance, inspection and enforcement 21 44 18 10 6 1 0 66 15 650
2022 Communications or public affairs 25 50 16 8 1 0 0 76 9 100
2022 Access to information and privacy 32 44 6 7 0 11 0 85 8 15
2022 Security 15 43 22 11 7 2 0 60 18 120
2022 Science and technology 22 36 27 10 3 1 1 59 13 100
2022 Legal services 51 44 0 5 0 0 0 95 5 15
2022 Administration and operations 30 45 15 7 1 2 0 76 8 465
2022 Human resources 37 44 9 5 1 3 0 84 6 205
2022 Financial management 30 44 17 5 2 2 0 75 8 160
2022 Procurement 36 45 9 7 4 0 0 81 10 35
2022 Real property 16 53 28 3 0 0 0 69 3 30
2022 Material management 17 41 21 10 7 0 5 60 18 15
2022 Information management 24 48 18 7 1 1 0 73 9 65
2022 Information technology 33 41 18 5 2 0 0 75 7 200
2022 Internal audit 66 25 0 9 0 0 0 91 9 10
2022 Evaluation 18 52 4 14 11 0 0 71 25 25
2022 Data sciences 28 46 13 5 6 0 2 75 11 50
2022 Policy 27 49 11 10 2 1 0 76 13 390
2022 Project management 27 44 17 9 3 1 0 71 12 210
2022 Other services to the public 19 41 20 7 8 5 0 63 16 80
2022 None of the above 26 29 23 14 7 1 0 55 21 185
2020 Client contact centre 33 33 22 3 5 3 1 69 8 55
2020 Federal regulators 19 45 20 8 6 1 0 66 14 550
2020 Compliance, inspection and enforcement 23 43 20 10 3 1 0 66 14 755
2020 Communications or public affairs 42 41 12 3 1 2 0 84 4 125
2020 Access to information and privacy 54 22 11 9 3 0 0 76 12 30
2020 Security 23 44 19 8 4 2 0 68 12 195
2020 Science and technology 27 54 14 2 2 1 0 82 4 90
2020 Legal services 64 36 0 0 0 0 0 100 0 15
2020 Administration and operations 39 42 11 5 1 1 0 82 6 565
2020 Human resources 48 38 9 4 0 0 0 87 4 190
2020 Financial management 38 45 10 4 1 2 0 85 5 195
2020 Procurement 42 36 10 3 4 5 0 83 7 35
2020 Real property 27 44 21 3 0 6 0 75 3 35
2020 Material management 34 48 6 6 6 0 0 82 12 15
2020 Information management 32 42 16 7 3 0 0 74 10 90
2020 Information technology 35 46 10 6 2 1 0 82 8 210
2020 Internal audit 36 55 0 0 9 0 0 91 9 20
2020 Evaluation 39 51 0 0 9 0 0 91 9 25
2020 Data sciences 35 46 10 5 2 3 0 83 7 55
2020 Policy 39 43 11 3 1 2 0 84 5 430
2020 Project management 37 42 14 4 2 1 0 80 6 185
2020 Other services to the public 32 46 13 3 6 0 0 78 9 80
2020 None of the above 22 39 20 12 6 0 0 62 18 255
2019 Client contact centre 34 34 16 10 1 5 0 71 12 60
2019 Federal regulators 14 37 25 15 8 1 0 52 23 520
2019 Compliance, inspection and enforcement 16 40 23 13 6 2 0 57 20 610
2019 Communications or public affairs 21 47 21 9 1 0 0 69 10 105
2019 Access to information and privacy 24 43 24 4 4 0 0 67 9 20
2019 Security 18 45 20 10 6 1 0 64 16 170
2019 Science and technology 22 46 16 7 6 2 0 70 14 100
2019 Legal services 51 33 12 0 4 0 0 84 4 20
2019 Administration and operations 29 45 16 7 2 2 0 75 9 485
2019 Human resources 30 48 15 2 2 2 0 80 4 190
2019 Financial management 29 45 17 6 1 2 0 76 6 180
2019 Procurement 28 40 22 3 7 0 0 68 10 25
2019 Real property 22 61 10 5 0 3 0 85 5 40
2019 Material management 13 76 6 0 4 0 0 89 4 15
2019 Information management 23 46 17 6 4 4 0 72 10 90
2019 Information technology 28 46 12 10 1 2 0 76 12 160
2019 Internal audit 33 36 6 5 11 9 0 77 17 15
2019 Evaluation 28 45 4 10 5 7 0 79 17 20
2019 Data sciences 35 34 8 18 5 0 0 69 23 50
2019 Policy 30 43 13 9 3 2 0 74 12 390
2019 Project management 25 48 16 9 2 1 0 73 10 155
2019 Other services to the public 27 41 20 5 4 4 0 70 9 60
2019 None of the above 22 35 20 11 9 2 0 58 21 265

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 34 23 14 6 4 0 55 21 50
2024 Intelligence analysts 7 29 19 21 22 2 0 37 44 50
2024 Federal regulators 6 23 20 25 25 1 0 29 50 520
2024 Compliance, inspection and enforcement 5 24 23 22 24 2 0 29 47 595
2024 Communications or public affairs 9 36 23 16 11 3 1 47 29 95
2024 Access to information and privacy 6 24 28 20 4 18 0 36 30 20
2024 Security 15 26 21 20 18 1 0 41 38 125
2024 Science and technology 5 26 20 26 22 1 0 31 48 95
2024 Administration and operations 14 30 22 18 13 2 0 46 32 455
2024 Human resources 18 27 22 21 10 2 0 46 31 195
2024 Financial management 13 39 22 16 9 1 0 52 25 155
2024 Procurement 11 48 20 5 9 8 0 64 15 30
2024 Real property 3 38 23 18 13 5 0 43 33 30
2024 Material management 20 49 0 11 10 0 10 77 23 10
2024 Information management 21 24 21 18 12 4 0 47 31 70
2024 Information technology 18 29 25 14 11 3 0 48 26 190
2024 Internal audit 20 13 29 17 21 0 0 33 38 15
2024 Evaluation 6 22 21 36 15 0 0 27 51 20
2024 Data sciences 11 36 27 14 8 2 2 49 22 45
2024 Policy 7 26 19 27 17 3 0 35 46 430
2024 Project management 7 21 21 31 18 3 0 29 49 185
2024 Other services to the public 9 24 23 17 22 5 0 35 41 70
2024 None of the above 13 16 23 22 23 3 1 31 46 175
2022 Client contact centre 17 47 14 15 5 0 3 65 21 50
2022 Federal regulators 12 34 23 16 14 1 0 46 31 500
2022 Compliance, inspection and enforcement 14 33 23 18 11 2 0 48 29 650
2022 Communications or public affairs 17 41 15 16 6 3 2 61 24 100
2022 Access to information and privacy 12 52 20 6 0 11 0 71 6 15
2022 Security 14 25 25 18 14 3 1 40 34 120
2022 Science and technology 11 32 24 24 7 1 1 43 32 100
2022 Legal services 61 29 0 5 0 5 0 95 5 15
2022 Administration and operations 23 39 19 12 5 2 1 63 17 465
2022 Human resources 31 39 15 9 3 3 0 72 12 205
2022 Financial management 24 43 14 12 4 2 0 69 16 160
2022 Procurement 25 39 18 9 8 0 0 64 18 35
2022 Real property 5 51 24 9 3 9 0 61 12 30
2022 Material management 17 40 22 10 6 0 5 59 17 15
2022 Information management 11 45 27 13 3 2 0 57 16 65
2022 Information technology 25 35 21 14 5 0 0 60 19 200
2022 Internal audit 35 41 16 9 0 0 0 76 9 10
2022 Evaluation 7 44 18 20 11 0 0 51 31 25
2022 Data sciences 22 24 18 30 2 3 2 48 33 50
2022 Policy 17 38 16 17 9 3 0 56 28 390
2022 Project management 21 35 17 14 8 6 0 59 24 210
2022 Other services to the public 15 20 35 22 6 3 0 36 28 75
2022 None of the above 17 25 24 19 14 2 0 42 33 185
2020 Client contact centre 16 40 23 14 7 0 0 56 21 55
2020 Federal regulators 16 35 24 16 7 2 0 52 23 545
2020 Compliance, inspection and enforcement 18 38 23 14 6 1 0 56 21 745
2020 Communications or public affairs 32 35 18 8 3 4 0 70 11 120
2020 Access to information and privacy 48 28 6 15 3 0 0 76 18 30
2020 Security 18 44 16 13 7 2 0 63 21 195
2020 Science and technology 24 47 15 8 4 2 0 72 13 90
2020 Legal services 53 41 6 0 0 0 0 94 0 15
2020 Administration and operations 32 39 14 10 2 3 0 73 13 565
2020 Human resources 45 40 11 2 0 1 0 85 3 195
2020 Financial management 33 40 13 8 4 3 0 75 12 190
2020 Procurement 31 23 19 17 7 3 0 56 25 35
2020 Real property 3 70 12 7 0 8 0 79 8 35
2020 Material management 34 53 6 0 0 6 0 94 0 15
2020 Information management 28 44 17 9 0 1 0 73 9 85
2020 Information technology 27 40 15 11 5 2 0 68 16 210
2020 Internal audit 27 41 9 5 4 14 0 79 10 20
2020 Evaluation 18 63 4 9 5 0 0 82 14 20
2020 Data sciences 34 36 15 11 2 3 0 72 13 55
2020 Policy 37 37 14 5 3 3 0 77 9 430
2020 Project management 29 41 15 9 6 1 0 70 15 185
2020 Other services to the public 25 38 26 3 7 0 0 63 11 80
2020 None of the above 15 36 21 14 11 2 1 53 26 255
2019 Client contact centre 17 28 25 14 9 7 0 48 25 60
2019 Federal regulators 7 30 22 24 16 2 0 37 40 520
2019 Compliance, inspection and enforcement 9 31 21 25 12 2 0 41 37 610
2019 Communications or public affairs 10 36 31 14 7 2 0 47 21 105
2019 Access to information and privacy 20 35 13 9 22 0 0 55 32 20
2019 Security 13 25 29 20 11 3 0 39 31 170
2019 Science and technology 12 34 28 13 6 7 0 49 20 100
2019 Legal services 44 43 9 4 0 0 0 87 4 20
2019 Administration and operations 20 37 18 17 6 2 1 59 23 485
2019 Human resources 23 37 22 9 3 5 0 64 13 190
2019 Financial management 20 38 22 12 3 4 1 61 16 180
2019 Procurement 17 42 16 7 13 4 0 62 21 25
2019 Real property 12 30 33 15 3 8 0 45 19 40
2019 Material management 13 34 27 13 4 9 0 52 19 15
2019 Information management 20 36 20 13 7 6 0 59 20 90
2019 Information technology 15 40 24 12 6 2 0 56 19 160
2019 Internal audit 17 28 5 19 11 21 0 56 38 15
2019 Evaluation 12 37 29 17 5 0 0 48 22 20
2019 Data sciences 21 18 22 26 13 0 0 40 39 50
2019 Policy 18 32 21 16 5 8 0 55 22 385
2019 Project management 8 37 22 24 6 2 1 47 30 155
2019 Other services to the public 21 32 14 18 10 5 0 56 29 60
2019 None of the above 14 31 23 16 14 2 0 46 31 260

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 49 10 12 2 2 0 76 14 50
2024 Intelligence analysts 34 26 8 19 12 2 0 61 31 50
2024 Federal regulators 25 39 14 10 9 2 2 66 19 520
2024 Compliance, inspection and enforcement 26 37 15 13 6 2 1 64 20 595
2024 Communications or public affairs 24 41 16 11 6 2 0 67 17 95
2024 Access to information and privacy 19 38 11 12 11 9 0 62 25 20
2024 Security 25 36 14 11 10 1 1 63 22 125
2024 Science and technology 24 36 24 8 6 2 0 61 15 95
2024 Administration and operations 31 33 15 11 5 3 1 67 17 455
2024 Human resources 33 42 9 8 6 1 1 77 14 195
2024 Financial management 25 38 12 12 6 5 2 68 19 155
2024 Procurement 22 44 10 14 4 6 0 70 19 30
2024 Real property 19 36 19 18 4 3 0 57 23 30
2024 Material management 52 39 0 0 10 0 0 90 10 10
2024 Information management 25 35 13 14 9 4 0 63 24 70
2024 Information technology 33 37 8 7 10 5 1 74 18 190
2024 Internal audit 15 24 24 10 0 0 27 53 14 15
2024 Evaluation 23 46 17 14 0 0 0 69 14 20
2024 Data sciences 26 40 10 15 4 2 4 70 20 45
2024 Policy 23 35 13 16 8 3 1 61 25 430
2024 Project management 22 35 18 15 7 3 0 59 23 185
2024 Other services to the public 30 36 8 10 12 3 1 68 23 70
2024 None of the above 29 31 13 13 10 2 2 63 24 175
2022 Client contact centre 28 39 7 7 8 7 4 74 17 50
2022 Federal regulators 31 36 13 8 8 2 1 70 16 500
2022 Compliance, inspection and enforcement 29 34 16 10 5 4 1 67 16 650
2022 Communications or public affairs 24 45 10 14 3 4 0 72 17 100
2022 Access to information and privacy 38 20 16 20 0 7 0 61 22 15
2022 Security 24 37 18 9 9 2 1 62 19 120
2022 Science and technology 15 43 16 11 7 5 3 63 20 100
2022 Legal services 45 39 0 6 0 10 0 94 6 15
2022 Administration and operations 32 35 11 11 4 4 3 73 16 460
2022 Human resources 40 38 12 5 3 1 1 80 8 205
2022 Financial management 27 40 14 9 5 4 1 70 15 160
2022 Procurement 43 33 11 11 2 0 0 75 13 35
2022 Real property 14 43 17 20 6 0 0 57 26 30
2022 Material management 11 48 12 18 6 0 5 62 26 15
2022 Information management 26 42 10 13 5 4 0 71 18 65
2022 Information technology 36 35 15 7 3 2 1 74 11 200
2022 Internal audit 67 33 0 0 0 0 0 100 0 10
2022 Evaluation 30 53 9 4 0 4 0 87 4 25
2022 Data sciences 24 26 17 21 8 2 2 52 30 50
2022 Policy 26 33 14 14 7 5 1 63 22 390
2022 Project management 30 35 12 14 5 4 0 68 19 205
2022 Other services to the public 30 30 19 10 7 2 1 63 17 80
2022 None of the above 27 28 17 11 12 4 1 58 24 185
2020 Client contact centre 21 36 22 9 10 1 0 58 20 55
2020 Federal regulators 31 35 15 10 5 3 1 69 15 550
2020 Compliance, inspection and enforcement 34 38 13 8 4 2 1 74 13 755
2020 Communications or public affairs 41 31 9 9 5 3 1 75 15 120
2020 Access to information and privacy 35 35 6 6 6 5 6 79 14 30
2020 Security 30 39 14 5 5 3 3 74 11 195
2020 Science and technology 32 35 15 13 4 0 0 67 18 90
2020 Legal services 62 32 0 6 0 0 0 94 6 15
2020 Administration and operations 41 31 15 6 4 3 1 75 10 570
2020 Human resources 55 33 6 4 0 1 2 90 4 195
2020 Financial management 37 32 13 7 4 4 3 75 11 190
2020 Procurement 40 14 29 8 7 3 0 55 16 35
2020 Real property 33 44 5 5 2 8 3 86 8 35
2020 Material management 43 40 11 6 0 0 0 83 6 15
2020 Information management 35 41 13 7 1 1 1 78 8 90
2020 Information technology 41 35 11 9 1 2 1 79 10 210
2020 Internal audit 55 27 9 0 5 5 0 86 5 20
2020 Evaluation 21 43 5 22 4 4 0 68 27 25
2020 Data sciences 35 23 12 14 8 6 2 63 24 55
2020 Policy 33 34 14 10 4 4 1 70 15 430
2020 Project management 37 36 12 11 3 2 0 74 14 185
2020 Other services to the public 35 42 8 5 5 3 2 82 10 75
2020 None of the above 24 29 21 9 10 6 1 57 20 255
2019 Client contact centre 29 33 23 3 6 5 1 66 10 60
2019 Federal regulators 26 37 16 11 7 2 0 65 19 520
2019 Compliance, inspection and enforcement 31 34 17 9 6 3 1 67 15 610
2019 Communications or public affairs 20 42 17 13 2 4 2 66 16 105
2019 Access to information and privacy 22 39 20 0 14 5 0 64 14 20
2019 Security 27 38 16 12 4 3 0 67 16 170
2019 Science and technology 21 44 14 12 4 1 3 68 17 100
2019 Legal services 40 51 4 0 4 0 0 91 4 20
2019 Administration and operations 34 35 12 12 4 2 1 71 16 485
2019 Human resources 46 32 9 8 2 1 1 80 11 190
2019 Financial management 34 35 14 12 3 2 1 70 15 180
2019 Procurement 30 41 3 9 16 0 0 71 26 25
2019 Real property 26 46 8 13 5 3 0 74 18 40
2019 Material management 29 47 5 11 9 0 0 76 19 15
2019 Information management 24 40 15 11 2 2 4 69 15 90
2019 Information technology 31 34 17 10 2 5 1 68 13 160
2019 Internal audit 47 25 6 6 0 16 0 85 7 15
2019 Evaluation 26 32 19 15 0 8 0 62 17 20
2019 Data sciences 30 26 15 5 21 3 0 58 27 50
2019 Policy 28 33 15 14 5 4 1 64 20 390
2019 Project management 23 45 15 10 4 1 1 70 15 155
2019 Other services to the public 32 36 13 8 9 1 0 69 18 60
2019 None of the above 22 32 18 14 8 4 1 58 23 265

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 35 21 2 2 4 0 74 5 50
2024 Intelligence analysts 20 32 29 6 9 3 0 54 16 50
2024 Federal regulators 29 37 17 7 9 0 0 66 16 520
2024 Compliance, inspection and enforcement 29 36 20 7 7 1 0 66 14 595
2024 Communications or public affairs 42 34 11 6 4 3 0 78 11 95
2024 Access to information and privacy 15 45 24 5 10 0 0 60 15 20
2024 Security 32 33 18 8 8 1 0 66 16 125
2024 Science and technology 30 37 18 10 4 0 0 68 14 95
2024 Administration and operations 35 38 15 7 5 1 0 73 11 455
2024 Human resources 37 39 13 6 2 2 0 77 9 195
2024 Financial management 35 39 20 2 1 2 1 76 4 155
2024 Procurement 26 49 17 2 4 2 0 76 6 30
2024 Real property 27 42 14 10 3 3 0 72 14 30
2024 Material management 42 39 9 0 10 0 0 81 10 10
2024 Information management 40 28 18 9 6 0 0 68 15 70
2024 Information technology 35 39 17 1 5 1 1 75 7 185
2024 Internal audit 26 45 23 0 0 6 0 76 0 15
2024 Evaluation 28 34 22 10 6 0 0 62 16 20
2024 Data sciences 38 43 6 4 6 2 0 83 11 45
2024 Policy 29 36 17 9 8 1 0 66 17 430
2024 Project management 27 39 20 7 7 1 0 66 14 185
2024 Other services to the public 30 34 18 11 8 0 0 64 18 70
2024 None of the above 29 36 19 7 8 1 1 65 15 175
2022 Client contact centre 26 45 18 4 5 2 0 73 9 50
2022 Federal regulators 32 37 18 5 7 1 0 69 12 500
2022 Compliance, inspection and enforcement 33 36 18 7 3 3 0 71 10 650
2022 Communications or public affairs 25 49 16 6 1 3 0 77 7 100
2022 Access to information and privacy 26 39 18 0 0 17 0 78 0 15
2022 Security 28 32 26 8 5 2 0 61 13 120
2022 Science and technology 18 38 24 9 6 4 1 59 16 100
2022 Legal services 47 42 11 0 0 0 0 89 0 15
2022 Administration and operations 34 38 17 6 2 3 0 74 8 465
2022 Human resources 41 37 11 6 2 3 0 81 8 205
2022 Financial management 32 43 15 3 3 3 0 78 7 160
2022 Procurement 39 42 14 5 0 0 0 81 5 35
2022 Real property 25 39 20 13 0 3 0 66 13 30
2022 Material management 18 52 26 0 0 0 5 73 0 15
2022 Information management 30 48 17 4 2 0 0 78 5 65
2022 Information technology 43 34 14 4 4 1 0 79 8 200
2022 Internal audit 68 32 0 0 0 0 0 100 0 10
2022 Evaluation 47 36 8 4 4 0 0 83 9 25
2022 Data sciences 33 40 19 5 2 0 2 74 7 50
2022 Policy 28 38 19 8 3 4 0 68 12 390
2022 Project management 29 41 16 7 2 2 1 73 10 210
2022 Other services to the public 29 42 18 6 4 1 0 72 10 75
2022 None of the above 31 26 26 5 9 1 0 58 15 185
2020 Client contact centre 31 41 19 5 3 1 0 72 9 55
2020 Federal regulators 32 36 18 9 4 1 0 69 13 550
2020 Compliance, inspection and enforcement 37 38 15 6 4 1 0 75 9 745
2020 Communications or public affairs 43 35 15 4 2 1 0 79 6 120
2020 Access to information and privacy 51 29 3 6 8 3 0 82 15 30
2020 Security 31 41 17 6 3 3 0 73 9 195
2020 Science and technology 36 46 9 5 4 0 0 82 9 90
2020 Legal services 81 13 6 0 0 0 0 94 0 15
2020 Administration and operations 42 35 15 4 2 2 0 79 6 565
2020 Human resources 55 34 9 1 0 0 0 89 2 195
2020 Financial management 44 38 13 1 1 2 1 84 2 195
2020 Procurement 43 24 26 0 0 6 0 72 0 30
2020 Real property 33 52 10 2 2 0 0 85 5 35
2020 Material management 54 34 12 0 0 0 0 88 0 15
2020 Information management 43 37 11 4 3 1 0 81 7 85
2020 Information technology 44 36 13 3 2 2 0 82 5 210
2020 Internal audit 50 32 5 5 0 9 0 90 5 20
2020 Evaluation 26 56 13 4 0 0 0 82 4 25
2020 Data sciences 45 34 8 10 3 0 0 79 13 55
2020 Policy 43 35 12 5 3 2 0 79 9 430
2020 Project management 44 33 17 5 0 2 1 78 5 185
2020 Other services to the public 43 27 16 5 6 1 2 72 11 80
2020 None of the above 28 29 25 9 7 2 0 57 17 255
2019 Client contact centre 27 35 20 5 7 6 0 66 13 60
2019 Federal regulators 23 34 24 10 7 2 0 58 18 520
2019 Compliance, inspection and enforcement 28 35 19 7 8 2 0 65 15 610
2019 Communications or public affairs 16 48 24 4 6 2 0 66 10 105
2019 Access to information and privacy 25 43 13 8 11 0 0 67 20 20
2019 Security 25 39 23 8 6 1 0 64 13 170
2019 Science and technology 25 36 26 5 5 2 1 63 10 100
2019 Legal services 39 44 17 0 0 0 0 83 0 15
2019 Administration and operations 34 34 20 8 3 1 0 69 11 485
2019 Human resources 36 36 13 7 4 4 0 75 11 190
2019 Financial management 30 40 23 4 1 2 0 71 5 180
2019 Procurement 34 37 16 7 7 0 0 71 13 25
2019 Real property 24 35 23 8 7 3 0 61 15 40
2019 Material management 13 72 6 4 4 0 0 85 9 15
2019 Information management 30 43 13 9 4 1 0 74 13 90
2019 Information technology 31 39 21 5 3 1 0 70 8 160
2019 Internal audit 33 31 11 15 6 5 0 67 22 15
2019 Evaluation 16 44 19 5 7 7 0 66 13 20
2019 Data sciences 33 25 21 3 11 3 3 61 16 50
2019 Policy 30 33 22 9 4 3 0 65 13 390
2019 Project management 23 43 26 5 3 1 0 66 8 155
2019 Other services to the public 33 28 23 6 8 2 0 63 14 60
2019 None of the above 24 29 25 10 9 3 1 55 20 265

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 29 15 5 8 11 4 67 16 50
2024 Intelligence analysts 19 12 15 13 20 21 0 39 42 50
2024 Federal regulators 19 24 20 11 15 8 3 49 29 520
2024 Compliance, inspection and enforcement 19 26 16 13 14 10 2 52 30 595
2024 Communications or public affairs 14 29 15 12 15 11 4 51 32 95
2024 Access to information and privacy 11 9 15 26 10 21 7 28 50 20
2024 Security 22 22 15 12 17 10 2 50 33 125
2024 Science and technology 20 23 18 13 9 12 5 51 27 95
2024 Administration and operations 22 24 15 13 13 11 2 53 30 455
2024 Human resources 25 23 16 11 10 9 6 56 25 195
2024 Financial management 19 25 18 12 10 10 7 52 27 155
2024 Procurement 24 29 17 3 8 17 3 67 13 30
2024 Real property 10 32 19 17 10 10 2 47 31 30
2024 Material management 20 42 18 0 11 10 0 68 12 10
2024 Information management 26 28 16 1 17 13 0 61 20 70
2024 Information technology 28 27 13 7 10 10 4 64 21 190
2024 Internal audit 26 16 19 10 11 11 7 51 26 15
2024 Evaluation 29 16 11 34 11 0 0 45 44 20
2024 Data sciences 27 23 10 9 8 21 2 65 21 45
2024 Policy 17 20 18 12 16 15 2 44 34 430
2024 Project management 15 22 17 11 18 15 2 45 35 185
2024 Other services to the public 24 22 19 13 14 9 0 50 29 70
2024 None of the above 22 25 16 12 11 11 2 54 27 175
2022 Client contact centre 22 28 12 10 8 16 4 62 22 50
2022 Federal regulators 22 25 18 12 12 9 2 53 27 500
2022 Compliance, inspection and enforcement 20 30 15 9 13 13 1 58 25 650
2022 Communications or public affairs 9 25 19 12 12 14 10 45 30 100
2022 Access to information and privacy 14 26 23 18 13 6 0 42 33 15
2022 Security 14 24 18 13 17 12 3 44 34 120
2022 Science and technology 13 25 12 12 12 24 2 51 33 100
2022 Legal services 40 12 16 0 11 15 6 66 14 15
2022 Administration and operations 25 27 14 10 8 13 4 63 21 465
2022 Human resources 30 26 16 4 6 8 8 68 12 205
2022 Financial management 25 25 17 7 10 12 4 60 20 160
2022 Procurement 23 32 20 9 10 4 3 59 20 35
2022 Real property 14 27 25 7 3 22 3 54 13 30
2022 Material management 23 15 20 12 6 18 5 50 24 15
2022 Information management 27 27 18 5 10 10 3 62 18 65
2022 Information technology 34 23 17 6 6 13 2 66 13 200
2022 Internal audit 43 16 9 8 0 24 0 78 10 10
2022 Evaluation 22 26 22 0 11 15 3 59 14 25
2022 Data sciences 26 24 8 9 11 13 9 64 26 50
2022 Policy 22 18 17 11 12 16 3 49 29 390
2022 Project management 18 21 20 10 12 15 4 48 27 210
2022 Other services to the public 20 23 18 16 11 10 2 48 31 80
2022 None of the above 21 20 19 10 17 12 1 48 30 185
2020 Client contact centre 16 22 24 12 17 10 0 41 32 55
2020 Federal regulators 24 24 17 15 9 10 1 54 27 550
2020 Compliance, inspection and enforcement 27 29 17 8 10 8 2 62 19 755
2020 Communications or public affairs 21 21 20 12 9 13 3 51 25 125
2020 Access to information and privacy 32 10 13 6 15 16 10 55 28 30
2020 Security 21 26 20 14 11 7 1 51 27 195
2020 Science and technology 20 28 22 5 13 10 2 55 20 90
2020 Legal services 62 16 11 6 6 0 0 78 11 15
2020 Administration and operations 28 28 16 10 7 11 1 63 19 565
2020 Human resources 37 29 16 6 2 7 4 74 9 195
2020 Financial management 27 25 20 8 5 13 1 61 15 195
2020 Procurement 31 16 24 15 5 9 0 52 22 35
2020 Real property 18 38 12 10 5 10 7 68 18 35
2020 Material management 29 43 17 6 0 6 0 76 6 15
2020 Information management 26 32 15 6 6 14 0 68 14 90
2020 Information technology 30 26 21 5 4 11 3 66 10 210
2020 Internal audit 41 23 9 0 9 14 5 78 11 20
2020 Evaluation 13 30 9 13 22 13 0 50 40 25
2020 Data sciences 26 14 12 13 10 22 4 54 31 55
2020 Policy 24 17 21 11 8 17 2 51 23 430
2020 Project management 24 20 15 16 9 13 4 52 30 185
2020 Other services to the public 39 26 12 5 12 2 4 69 18 75
2020 None of the above 21 21 20 12 13 10 4 49 28 255
2019 Client contact centre 20 25 19 13 8 15 1 54 24 60
2019 Federal regulators 18 23 21 16 10 10 2 47 30 520
2019 Compliance, inspection and enforcement 22 27 17 14 11 8 1 53 28 610
2019 Communications or public affairs 7 16 26 12 15 17 8 30 36 105
2019 Access to information and privacy 20 11 24 5 31 9 0 34 39 20
2019 Security 17 23 24 14 13 7 2 44 29 170
2019 Science and technology 15 25 19 11 8 21 2 51 25 100
2019 Legal services 40 8 30 4 4 14 0 55 10 20
2019 Administration and operations 24 25 19 10 10 8 4 56 23 485
2019 Human resources 25 26 21 8 10 7 3 58 19 190
2019 Financial management 22 23 25 11 7 10 3 51 21 180
2019 Procurement 30 24 29 10 0 8 0 58 11 25
2019 Real property 7 23 28 5 11 26 0 41 22 40
2019 Material management 29 22 26 6 13 4 0 53 20 15
2019 Information management 24 30 16 11 9 8 3 60 22 90
2019 Information technology 25 28 22 7 7 7 3 60 16 160
2019 Internal audit 37 11 11 6 15 11 9 60 26 15
2019 Evaluation 16 14 28 15 0 27 0 42 20 20
2019 Data sciences 22 21 16 7 19 11 3 50 31 50
2019 Policy 19 19 15 17 10 17 4 48 33 390
2019 Project management 20 26 17 15 10 10 3 53 29 155
2019 Other services to the public 32 13 16 15 12 9 1 51 31 60
2019 None of the above 17 23 22 9 14 12 4 47 28 265

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 38 14 6 9 2 0 71 15 50
2024 Intelligence analysts 13 28 20 21 14 2 2 42 37 50
2024 Federal regulators 17 28 19 15 17 3 1 47 33 520
2024 Compliance, inspection and enforcement 17 30 20 15 15 2 1 49 31 595
2024 Communications or public affairs 20 43 19 10 7 1 0 63 18 95
2024 Access to information and privacy 20 21 41 9 4 4 0 43 14 20
2024 Security 21 27 20 15 16 2 1 49 31 125
2024 Science and technology 24 26 21 14 14 0 1 51 28 95
2024 Administration and operations 26 35 14 15 7 3 0 63 23 455
2024 Human resources 28 37 19 8 5 3 0 67 14 195
2024 Financial management 23 42 18 9 6 2 1 66 16 155
2024 Procurement 20 47 14 8 5 6 0 71 14 30
2024 Real property 33 16 19 14 11 7 0 53 27 30
2024 Material management 42 38 10 0 10 0 0 80 10 10
2024 Information management 29 24 22 10 11 4 0 55 22 70
2024 Information technology 32 33 11 10 7 5 1 69 19 190
2024 Internal audit 29 7 6 52 0 0 7 38 56 15
2024 Evaluation 11 28 24 11 25 0 0 39 36 20
2024 Data sciences 25 20 25 15 9 6 0 48 26 45
2024 Policy 20 35 17 14 12 2 0 56 26 430
2024 Project management 16 28 18 22 11 4 1 47 35 185
2024 Other services to the public 19 34 20 15 13 0 0 53 28 70
2024 None of the above 23 26 20 16 13 2 1 50 30 175
2022 Client contact centre 28 33 8 14 14 3 2 63 28 50
2022 Federal regulators 24 29 19 13 14 1 0 53 27 500
2022 Compliance, inspection and enforcement 22 33 20 12 11 3 0 56 23 650
2022 Communications or public affairs 24 36 19 10 4 7 0 65 15 100
2022 Access to information and privacy 25 43 13 14 5 0 0 68 19 15
2022 Security 12 32 21 11 17 6 2 48 30 120
2022 Science and technology 21 40 17 10 8 3 1 63 19 100
2022 Legal services 49 29 22 0 0 0 0 78 0 15
2022 Administration and operations 34 36 13 8 5 3 1 73 14 465
2022 Human resources 39 39 15 4 2 1 0 79 6 205
2022 Financial management 36 32 18 7 4 3 0 70 11 160
2022 Procurement 50 25 9 11 2 3 0 77 14 35
2022 Real property 22 35 24 12 0 8 0 61 13 30
2022 Material management 17 39 6 7 26 0 5 59 34 15
2022 Information management 25 38 15 12 5 4 0 66 18 65
2022 Information technology 38 35 13 7 7 1 0 73 14 200
2022 Internal audit 27 48 0 9 0 15 0 89 11 10
2022 Evaluation 26 36 13 7 14 3 0 64 22 25
2022 Data sciences 24 40 16 9 3 4 5 70 13 50
2022 Policy 28 36 16 12 6 2 0 65 18 390
2022 Project management 20 36 20 13 6 4 0 59 20 210
2022 Other services to the public 19 31 25 15 8 2 0 51 24 80
2022 None of the above 25 24 20 13 15 3 0 50 29 185
2020 Client contact centre 17 38 20 10 14 2 0 56 24 55
2020 Federal regulators 21 29 22 15 9 2 1 52 25 550
2020 Compliance, inspection and enforcement 24 34 18 12 9 2 1 59 22 755
2020 Communications or public affairs 36 33 17 8 4 2 0 70 12 125
2020 Access to information and privacy 44 26 6 6 15 3 0 72 22 30
2020 Security 25 33 21 9 7 4 1 61 16 195
2020 Science and technology 28 34 17 12 8 0 1 63 20 90
2020 Legal services 56 33 6 6 0 0 0 89 6 15
2020 Administration and operations 39 28 17 9 5 2 0 69 14 570
2020 Human resources 40 35 16 5 1 3 0 77 7 195
2020 Financial management 39 35 15 7 2 2 1 76 9 190
2020 Procurement 24 35 19 9 10 3 0 61 19 35
2020 Real property 23 42 17 10 2 5 0 69 13 35
2020 Material management 33 27 12 12 7 9 0 66 21 15
2020 Information management 28 34 21 7 6 3 1 65 14 90
2020 Information technology 32 35 15 12 4 2 0 68 16 210
2020 Internal audit 41 23 14 14 5 5 0 67 19 20
2020 Evaluation 22 31 21 22 0 0 5 55 23 25
2020 Data sciences 32 38 10 11 8 2 0 71 19 55
2020 Policy 34 36 13 10 5 1 0 71 16 430
2020 Project management 31 35 14 13 3 4 0 69 17 185
2020 Other services to the public 35 23 24 7 9 3 0 59 16 80
2020 None of the above 21 26 24 16 10 1 1 48 27 255
2019 Client contact centre 24 34 18 9 7 9 0 64 17 60
2019 Federal regulators 15 23 23 19 18 2 0 39 38 520
2019 Compliance, inspection and enforcement 19 26 21 16 15 3 0 46 32 610
2019 Communications or public affairs 17 36 21 14 8 4 0 55 23 105
2019 Access to information and privacy 21 15 20 16 27 0 0 37 43 20
2019 Security 17 28 19 15 17 4 0 47 33 170
2019 Science and technology 24 27 21 19 6 2 1 53 25 100
2019 Legal services 61 9 21 4 0 0 4 74 5 20
2019 Administration and operations 31 30 17 11 8 3 0 63 20 485
2019 Human resources 26 35 16 9 7 6 0 65 18 190
2019 Financial management 29 40 17 7 4 3 0 71 12 180
2019 Procurement 30 43 7 7 7 6 0 79 14 25
2019 Real property 25 25 18 13 8 11 0 56 23 40
2019 Material management 29 31 32 4 4 0 0 60 9 15
2019 Information management 27 31 19 17 3 1 1 60 21 90
2019 Information technology 19 38 15 16 8 4 0 59 25 160
2019 Internal audit 28 42 0 9 20 0 0 70 30 15
2019 Evaluation 8 64 9 11 0 7 0 78 12 20
2019 Data sciences 36 18 20 8 13 5 0 57 22 50
2019 Policy 28 37 12 12 8 3 0 67 20 390
2019 Project management 18 35 21 18 8 1 0 54 26 155
2019 Other services to the public 28 28 19 8 14 3 0 58 23 60
2019 None of the above 19 30 19 12 16 4 0 51 29 265

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 25 12 2 4 3 5 53 47 45
2024 Intelligence analysts 42 22 14 4 8 2 7 47 53 50
2024 Federal regulators 37 28 15 7 7 1 6 39 61 520
2024 Compliance, inspection and enforcement 42 25 14 6 7 2 5 45 55 595
2024 Communications or public affairs 34 33 12 5 9 0 8 37 63 95
2024 Access to information and privacy 35 30 11 0 14 0 10 39 61 20
2024 Security 44 21 14 7 6 2 8 48 52 125
2024 Science and technology 35 26 18 5 11 1 4 37 63 95
2024 Administration and operations 45 23 13 6 5 1 7 49 51 455
2024 Human resources 39 26 13 7 7 0 7 42 58 195
2024 Financial management 40 26 19 7 3 0 5 42 58 155
2024 Procurement 48 23 16 5 4 0 3 50 50 30
2024 Real property 43 27 13 7 5 0 5 45 55 30
2024 Material management 29 42 20 0 0 0 10 32 68 10
2024 Information management 56 18 11 5 4 5 3 60 40 70
2024 Information technology 50 18 12 2 9 1 7 55 45 190
2024 Internal audit 41 23 11 18 0 0 7 44 56 15
2024 Evaluation 24 31 15 6 16 0 7 26 74 20
2024 Data sciences 57 22 5 6 8 0 2 58 42 45
2024 Policy 37 24 16 8 9 1 5 39 61 430
2024 Project management 34 23 20 7 10 1 6 36 64 185
2024 Other services to the public 38 24 9 7 12 1 10 42 58 70
2024 None of the above 40 21 14 6 8 2 9 45 55 175
2022 Client contact centre 57 14 10 5 0 3 12 50
2022 Federal regulators 46 25 12 4 6 1 5 500
2022 Compliance, inspection and enforcement 51 24 12 3 4 1 5 650
2022 Communications or public affairs 41 29 12 6 7 0 5 100
2022 Access to information and privacy 50 21 5 0 23 0 0 15
2022 Security 44 27 13 3 2 0 11 120
2022 Science and technology 35 26 16 9 7 0 7 100
2022 Legal services 67 6 11 6 0 0 11 15
2022 Administration and operations 49 22 10 5 5 2 7 465
2022 Human resources 46 24 10 6 5 1 7 205
2022 Financial management 57 20 8 3 3 0 8 160
2022 Procurement 65 10 14 2 3 3 2 35
2022 Real property 42 30 17 5 3 0 3 30
2022 Material management 50 10 13 18 0 8 0 15
2022 Information management 56 15 13 2 4 4 6 65
2022 Information technology 65 19 7 2 4 0 3 200
2022 Internal audit 35 17 24 0 9 0 15 10
2022 Evaluation 35 38 8 3 5 0 11 25
2022 Data sciences 59 18 14 9 0 0 0 50
2022 Policy 40 26 16 6 8 0 4 390
2022 Project management 40 32 11 7 4 1 5 205
2022 Other services to the public 43 22 18 5 1 1 9 80
2022 None of the above 41 21 18 3 9 1 7 185
2020 Client contact centre 64 10 11 2 6 0 6 55
2020 Federal regulators 54 23 11 4 3 1 4 545
2020 Compliance, inspection and enforcement 55 23 10 4 3 1 4 755
2020 Communications or public affairs 57 25 8 5 2 0 2 125
2020 Access to information and privacy 55 19 10 3 3 3 7 30
2020 Security 49 24 14 5 1 0 6 195
2020 Science and technology 41 28 17 6 4 3 0 90
2020 Legal services 79 11 11 0 0 0 0 15
2020 Administration and operations 54 20 13 5 2 1 4 570
2020 Human resources 53 22 12 4 4 0 4 195
2020 Financial management 52 24 12 5 3 1 4 195
2020 Procurement 67 21 5 3 0 0 3 35
2020 Real property 38 24 23 7 2 2 3 35
2020 Material management 54 23 11 6 0 0 6 15
2020 Information management 56 19 17 4 2 0 3 85
2020 Information technology 56 22 11 5 3 0 3 210
2020 Internal audit 32 41 18 9 0 0 0 20
2020 Evaluation 53 17 13 9 4 0 4 25
2020 Data sciences 58 20 10 6 3 2 2 55
2020 Policy 46 25 16 5 4 0 3 430
2020 Project management 44 25 19 5 4 1 2 185
2020 Other services to the public 42 26 16 6 3 2 5 80
2020 None of the above 48 21 11 9 4 0 7 255
2019 Client contact centre 60 18 11 4 1 1 4 60
2019 Federal regulators 51 26 11 5 3 0 4 520
2019 Compliance, inspection and enforcement 51 25 14 3 2 1 4 605
2019 Communications or public affairs 47 30 9 7 5 1 3 105
2019 Access to information and privacy 47 22 11 0 16 0 4 20
2019 Security 48 27 11 4 5 1 4 170
2019 Science and technology 53 22 17 4 2 0 2 100
2019 Legal services 67 21 0 0 0 0 12 20
2019 Administration and operations 58 22 10 3 3 0 4 485
2019 Human resources 52 26 10 6 1 1 4 190
2019 Financial management 50 29 11 5 2 0 3 180
2019 Procurement 77 16 7 0 0 0 0 25
2019 Real property 42 28 17 10 0 0 2 40
2019 Material management 72 9 13 6 0 0 0 15
2019 Information management 69 15 8 1 2 0 5 90
2019 Information technology 56 21 12 5 2 0 4 160
2019 Internal audit 58 11 5 9 11 0 6 15
2019 Evaluation 59 24 13 0 4 0 0 20
2019 Data sciences 51 21 8 7 2 2 9 50
2019 Policy 46 27 14 5 4 0 3 390
2019 Project management 52 17 18 8 1 1 3 155
2019 Other services to the public 46 19 17 7 3 2 7 60
2019 None of the above 54 21 12 4 3 1 6 265

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 8 6 2 6 2 13 75 25 50
2024 Intelligence analysts 51 4 2 2 9 5 27 76 24 50
2024 Federal regulators 47 11 9 5 6 4 18 61 39 520
2024 Compliance, inspection and enforcement 50 11 9 4 5 3 18 64 36 595
2024 Communications or public affairs 48 11 6 4 6 1 23 64 36 95
2024 Access to information and privacy 39 5 18 18 0 0 20 49 51 20
2024 Security 46 15 6 4 4 5 21 62 38 125
2024 Science and technology 53 12 7 6 8 1 14 62 38 95
2024 Administration and operations 52 13 8 3 3 2 19 66 34 455
2024 Human resources 57 5 7 3 4 2 22 75 25 195
2024 Financial management 57 8 8 6 5 2 15 68 32 155
2024 Procurement 72 8 4 0 5 2 9 81 19 30
2024 Real property 43 22 7 5 3 0 20 54 46 30
2024 Material management 62 9 10 0 0 0 20 77 23 10
2024 Information management 64 12 4 3 5 0 13 73 27 70
2024 Information technology 58 10 7 6 5 1 13 68 32 190
2024 Internal audit 30 20 18 0 6 0 25 40 60 15
2024 Evaluation 48 6 20 6 11 0 10 53 47 20
2024 Data sciences 50 21 7 4 6 4 8 57 43 45
2024 Policy 48 13 8 7 9 1 13 56 44 430
2024 Project management 44 11 10 6 9 2 19 55 45 185
2024 Other services to the public 57 11 7 0 8 1 17 69 31 70
2024 None of the above 53 9 5 6 7 2 18 66 34 175

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 9 9 2 2 12 4 74 26 50
2024 Intelligence analysts 61 12 6 3 4 4 9 70 30 50
2024 Federal regulators 65 10 5 3 3 6 8 76 24 520
2024 Compliance, inspection and enforcement 62 12 5 4 4 6 7 72 28 595
2024 Communications or public affairs 79 8 2 1 1 4 5 87 13 95
2024 Access to information and privacy 67 11 0 0 0 6 16 86 14 20
2024 Security 63 10 4 4 7 4 9 72 28 125
2024 Science and technology 70 8 3 4 1 7 7 81 19 95
2024 Administration and operations 66 9 4 3 3 5 9 77 23 455
2024 Human resources 76 7 4 0 2 2 10 85 15 195
2024 Financial management 68 13 3 1 4 2 9 76 24 155
2024 Procurement 78 9 5 0 0 8 0 85 15 30
2024 Real property 57 16 7 6 0 4 11 66 34 30
2024 Material management 62 19 10 0 0 0 9 68 32 10
2024 Information management 66 7 9 1 6 4 8 75 25 70
2024 Information technology 78 6 3 0 4 2 7 86 14 185
2024 Internal audit 82 0 0 0 0 6 12 100 0 15
2024 Evaluation 57 34 4 5 0 0 0 57 43 20
2024 Data sciences 74 10 0 2 4 4 6 83 17 45
2024 Policy 71 8 5 3 3 4 8 80 20 430
2024 Project management 70 7 4 2 2 4 10 82 18 185
2024 Other services to the public 66 15 4 0 6 2 7 73 27 70
2024 None of the above 68 8 6 1 1 4 13 81 19 175
2022 Client contact centre 67 10 4 2 8 0 10 50
2022 Federal regulators 72 10 4 2 3 4 5 500
2022 Compliance, inspection and enforcement 69 9 4 3 3 6 6 650
2022 Communications or public affairs 77 11 0 0 2 6 4 100
2022 Access to information and privacy 88 0 6 0 6 0 0 15
2022 Security 62 11 11 4 3 4 5 120
2022 Science and technology 70 8 9 1 2 4 7 100
2022 Legal services 89 0 0 0 0 5 5 15
2022 Administration and operations 76 6 3 1 2 3 9 465
2022 Human resources 78 5 2 1 3 3 8 205
2022 Financial management 73 6 6 0 3 4 8 160
2022 Procurement 72 6 8 0 2 7 5 35
2022 Real property 69 13 3 0 0 9 5 30
2022 Material management 75 5 0 0 7 6 6 15
2022 Information management 71 3 3 10 1 6 5 65
2022 Information technology 85 3 2 2 2 3 4 200
2022 Internal audit 59 25 0 0 0 0 15 10
2022 Evaluation 72 5 7 0 4 0 11 25
2022 Data sciences 78 8 2 2 0 5 5 50
2022 Policy 81 5 2 1 3 2 6 390
2022 Project management 70 9 4 2 3 5 7 205
2022 Other services to the public 66 12 5 1 5 5 6 80
2022 None of the above 74 7 6 1 5 2 6 185
2020 Client contact centre 70 6 7 7 4 0 6 55
2020 Federal regulators 70 11 5 3 2 5 4 545
2020 Compliance, inspection and enforcement 75 9 5 2 2 4 3 755
2020 Communications or public affairs 83 8 4 0 2 0 3 120
2020 Access to information and privacy 66 6 0 3 8 6 10 30
2020 Security 67 13 9 3 1 2 6 195
2020 Science and technology 79 10 4 0 2 4 1 90
2020 Legal services 95 5 0 0 0 0 0 15
2020 Administration and operations 76 6 3 2 3 4 5 565
2020 Human resources 83 6 2 1 0 2 5 195
2020 Financial management 80 10 4 1 1 2 3 190
2020 Procurement 84 4 3 5 0 3 0 35
2020 Real property 67 21 2 2 0 5 2 35
2020 Material management 88 6 0 0 0 0 6 15
2020 Information management 74 8 3 2 2 5 6 90
2020 Information technology 78 7 3 1 3 3 4 210
2020 Internal audit 68 9 13 0 0 9 0 20
2020 Evaluation 65 18 4 4 0 4 4 25
2020 Data sciences 74 5 3 5 3 7 3 55
2020 Policy 81 6 3 1 3 3 3 430
2020 Project management 74 8 5 2 2 4 5 185
2020 Other services to the public 75 7 1 4 4 2 7 80
2020 None of the above 70 9 3 3 6 1 7 255
2019 Client contact centre 74 11 5 0 5 1 4 60
2019 Federal regulators 67 12 5 2 4 5 6 520
2019 Compliance, inspection and enforcement 66 10 6 4 4 6 5 605
2019 Communications or public affairs 71 7 8 2 1 5 6 105
2019 Access to information and privacy 65 16 7 0 12 0 0 20
2019 Security 66 8 11 1 3 4 7 170
2019 Science and technology 75 9 5 2 1 4 4 100
2019 Legal services 76 0 0 8 4 0 12 20
2019 Administration and operations 77 8 3 2 2 4 4 485
2019 Human resources 81 3 4 1 1 3 7 190
2019 Financial management 74 9 4 2 2 5 3 180
2019 Procurement 90 3 3 0 3 0 0 25
2019 Real property 71 16 5 3 0 3 2 40
2019 Material management 79 17 0 0 4 0 0 15
2019 Information management 71 8 6 4 3 4 5 90
2019 Information technology 71 10 3 2 2 6 6 160
2019 Internal audit 78 6 6 0 0 0 11 15
2019 Evaluation 79 5 4 0 7 5 0 20
2019 Data sciences 75 9 2 3 2 5 5 50
2019 Policy 77 9 3 2 2 4 3 390
2019 Project management 82 5 4 1 2 4 2 155
2019 Other services to the public 62 9 7 4 6 3 9 60
2019 None of the above 70 8 7 1 3 3 8 265

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 9 6 4 2 9 6 75 25 50
2024 Intelligence analysts 57 7 9 2 6 2 18 71 29 50
2024 Federal regulators 68 6 2 1 1 3 18 87 13 520
2024 Compliance, inspection and enforcement 69 7 1 1 2 4 15 85 15 595
2024 Communications or public affairs 75 5 2 2 3 0 13 86 14 95
2024 Access to information and privacy 51 21 0 0 0 0 28 71 29 20
2024 Security 64 8 4 0 3 2 21 82 18 125
2024 Science and technology 74 8 1 3 0 0 15 87 13 95
2024 Administration and operations 66 8 2 1 3 2 17 82 18 455
2024 Human resources 73 6 3 0 2 1 14 87 13 195
2024 Financial management 73 8 3 0 3 1 12 84 16 155
2024 Procurement 81 5 0 0 0 0 14 94 6 30
2024 Real property 66 8 2 0 0 3 21 86 14 30
2024 Material management 81 0 9 0 0 0 10 90 10 10
2024 Information management 74 4 4 2 2 2 11 85 15 70
2024 Information technology 73 4 4 1 2 1 15 87 13 190
2024 Internal audit 76 0 0 0 0 0 24 100 0 15
2024 Evaluation 58 16 0 11 0 0 15 68 32 20
2024 Data sciences 70 13 4 2 2 3 6 77 23 45
2024 Policy 73 4 4 2 2 1 13 85 15 430
2024 Project management 66 6 3 3 4 1 18 82 18 185
2024 Other services to the public 68 5 8 4 0 2 14 80 20 70
2024 None of the above 66 4 4 4 0 2 21 85 15 175

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 16 6 2 2 8 6 69 31 45
2024 Intelligence analysts 55 3 13 4 9 2 15 65 35 50
2024 Federal regulators 58 10 8 4 3 3 15 71 29 520
2024 Compliance, inspection and enforcement 59 11 6 2 5 4 12 70 30 595
2024 Communications or public affairs 66 10 5 1 5 0 13 76 24 95
2024 Access to information and privacy 47 11 6 10 0 5 22 64 36 20
2024 Security 51 13 11 1 4 2 18 63 37 125
2024 Science and technology 59 9 12 6 3 0 12 67 33 95
2024 Administration and operations 57 14 4 4 5 3 14 68 32 455
2024 Human resources 64 10 5 1 5 1 14 75 25 195
2024 Financial management 61 13 7 4 3 1 12 70 30 155
2024 Procurement 73 11 4 4 0 0 8 79 21 30
2024 Real property 53 12 5 2 3 7 17 70 30 30
2024 Material management 59 0 11 0 20 0 10 66 34 10
2024 Information management 67 9 8 1 4 3 8 76 24 70
2024 Information technology 64 6 4 4 7 3 12 76 24 190
2024 Internal audit 51 15 0 7 10 0 18 62 38 15
2024 Evaluation 58 5 7 16 6 4 5 64 36 20
2024 Data sciences 59 11 10 5 8 3 4 64 36 45
2024 Policy 63 9 8 4 4 2 11 72 28 430
2024 Project management 57 10 6 4 7 1 15 67 33 185
2024 Other services to the public 57 8 10 5 9 0 11 65 35 70
2024 None of the above 61 4 5 3 5 2 20 79 21 175

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 26 12 17 9 8 2 57 30 50
2024 Intelligence analysts 15 26 18 21 18 0 2 42 40 50
2024 Federal regulators 15 26 12 17 24 2 3 44 43 520
2024 Compliance, inspection and enforcement 15 26 15 15 22 3 3 43 41 595
2024 Communications or public affairs 22 41 5 18 11 2 1 64 30 95
2024 Access to information and privacy 26 44 5 11 4 4 5 77 17 20
2024 Security 13 28 13 17 19 3 6 45 40 125
2024 Science and technology 11 31 10 17 27 0 4 44 45 95
2024 Administration and operations 15 34 12 18 16 4 2 52 35 455
2024 Human resources 24 34 13 13 12 2 2 61 26 195
2024 Financial management 21 28 18 16 14 2 2 51 30 155
2024 Procurement 20 32 19 3 18 2 6 57 22 30
2024 Real property 12 40 10 12 18 8 0 56 33 30
2024 Material management 23 26 0 21 20 0 11 55 45 10
2024 Information management 17 25 19 18 19 2 0 43 37 70
2024 Information technology 24 34 14 12 11 3 1 61 24 190
2024 Internal audit 9 18 0 15 30 0 27 38 62 15
2024 Evaluation 0 40 10 18 26 0 6 43 47 20
2024 Data sciences 19 31 8 12 25 5 0 52 39 45
2024 Policy 17 36 9 16 17 3 1 56 35 430
2024 Project management 15 25 13 19 23 4 1 43 44 185
2024 Other services to the public 9 32 12 21 22 1 3 43 44 70
2024 None of the above 12 27 16 14 19 6 6 45 37 175
2022 Client contact centre 24 24 11 13 17 7 2 54 34 50
2022 Federal regulators 22 28 14 13 18 3 3 52 33 500
2022 Compliance, inspection and enforcement 16 30 17 13 17 4 3 50 32 650
2022 Communications or public affairs 20 43 11 14 6 4 2 67 21 100
2022 Access to information and privacy 31 34 13 11 0 6 6 73 12 15
2022 Security 19 32 12 11 21 1 5 53 34 120
2022 Science and technology 14 28 11 18 18 6 4 47 41 100
2022 Legal services 20 39 10 12 5 0 13 68 21 15
2022 Administration and operations 23 30 15 14 11 3 3 57 27 465
2022 Human resources 37 29 15 10 5 1 4 69 16 205
2022 Financial management 23 32 13 18 10 4 1 58 28 160
2022 Procurement 35 28 4 17 11 0 5 67 29 35
2022 Real property 15 30 19 28 3 0 5 47 33 30
2022 Material management 17 25 15 6 26 0 12 48 36 15
2022 Information management 19 38 14 11 15 1 2 59 27 65
2022 Information technology 28 32 12 13 12 2 2 62 26 200
2022 Internal audit 15 56 0 16 12 0 0 71 29 10
2022 Evaluation 21 30 10 12 14 0 12 58 30 25
2022 Data sciences 20 34 17 10 15 2 3 57 26 50
2022 Policy 28 34 10 13 10 2 2 66 24 390
2022 Project management 23 31 16 13 11 3 1 57 26 210
2022 Other services to the public 20 30 16 17 16 1 0 50 33 80
2022 None of the above 21 19 16 17 23 1 3 42 41 185
2020 Client contact centre 14 22 29 14 15 3 4 39 31 55
2020 Federal regulators 18 28 19 16 15 2 3 48 32 550
2020 Compliance, inspection and enforcement 20 29 18 15 14 2 3 51 30 755
2020 Communications or public affairs 29 29 17 11 10 4 1 60 22 125
2020 Access to information and privacy 40 20 16 3 15 3 3 64 19 30
2020 Security 23 28 17 12 15 2 3 54 28 195
2020 Science and technology 18 31 21 11 12 2 5 53 24 90
2020 Legal services 34 44 0 22 0 0 0 78 22 15
2020 Administration and operations 31 27 15 12 10 4 2 61 23 565
2020 Human resources 35 30 15 11 4 1 3 68 16 195
2020 Financial management 33 29 15 14 6 2 1 64 21 195
2020 Procurement 22 27 11 20 16 3 0 51 37 35
2020 Real property 21 26 25 13 5 5 5 53 20 35
2020 Material management 20 48 8 12 6 6 0 72 19 15
2020 Information management 17 33 12 11 19 2 6 55 32 90
2020 Information technology 27 31 15 13 11 2 1 60 25 210
2020 Internal audit 27 37 14 5 13 5 0 67 19 20
2020 Evaluation 18 30 8 26 8 4 5 53 38 25
2020 Data sciences 36 26 10 13 13 3 0 64 26 55
2020 Policy 30 32 12 11 9 3 2 66 21 430
2020 Project management 20 29 18 16 12 3 2 52 29 185
2020 Other services to the public 22 27 19 12 12 4 4 53 26 80
2020 None of the above 17 24 25 12 18 3 2 42 31 255
2019 Client contact centre 19 29 23 12 9 9 0 52 22 60
2019 Federal regulators 16 24 19 17 19 2 2 42 38 520
2019 Compliance, inspection and enforcement 17 30 16 15 20 1 2 48 36 610
2019 Communications or public affairs 17 36 18 10 15 3 2 55 26 105
2019 Access to information and privacy 24 24 14 18 20 0 0 48 38 20
2019 Security 17 22 25 16 16 3 0 41 33 170
2019 Science and technology 16 37 13 15 13 4 2 56 30 100
2019 Legal services 43 9 12 20 12 0 4 54 33 20
2019 Administration and operations 26 27 17 10 13 4 2 56 25 485
2019 Human resources 25 38 13 9 10 1 3 66 20 190
2019 Financial management 27 30 17 12 10 3 1 60 23 180
2019 Procurement 31 28 23 3 7 0 8 64 11 25
2019 Real property 22 30 8 20 13 8 0 56 36 40
2019 Material management 26 26 27 4 9 9 0 56 14 15
2019 Information management 21 32 11 16 16 2 2 55 33 90
2019 Information technology 21 35 16 13 13 2 0 57 27 160
2019 Internal audit 16 27 17 5 20 6 9 51 30 15
2019 Evaluation 20 43 11 26 0 0 0 64 26 20
2019 Data sciences 36 20 18 8 13 5 0 58 23 50
2019 Policy 31 29 13 13 11 3 0 62 25 390
2019 Project management 20 32 15 16 13 3 2 54 31 155
2019 Other services to the public 27 25 12 11 19 3 2 55 32 60
2019 None of the above 18 24 19 11 24 5 1 44 37 265

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 32 19 8 6 10 2 63 16 50
2024 Intelligence analysts 22 43 15 10 6 4 0 68 17 50
2024 Federal regulators 16 40 20 12 9 3 0 58 22 520
2024 Compliance, inspection and enforcement 16 36 22 14 9 3 1 54 24 595
2024 Communications or public affairs 22 52 17 3 2 4 0 77 5 95
2024 Access to information and privacy 17 35 27 5 4 11 0 59 11 20
2024 Security 28 31 20 10 9 1 1 60 19 125
2024 Science and technology 20 44 18 8 4 5 1 67 14 95
2024 Administration and operations 23 37 21 9 5 5 0 64 15 455
2024 Human resources 25 46 15 9 2 3 0 73 12 195
2024 Financial management 19 46 20 7 6 1 1 66 14 155
2024 Procurement 24 47 14 3 6 6 0 76 9 30
2024 Real property 7 44 24 11 3 11 0 57 16 30
2024 Material management 34 57 0 0 10 0 0 90 10 10
2024 Information management 29 35 13 7 6 9 0 71 15 70
2024 Information technology 32 39 19 3 3 4 0 74 6 185
2024 Internal audit 9 30 44 0 10 7 0 42 11 15
2024 Evaluation 6 46 38 5 6 0 0 52 11 20
2024 Data sciences 25 37 15 12 9 2 0 63 21 45
2024 Policy 20 44 13 12 8 3 0 66 21 430
2024 Project management 21 36 18 14 5 5 1 60 21 185
2024 Other services to the public 21 38 19 8 10 4 0 62 19 70
2024 None of the above 18 38 20 10 7 5 2 60 18 175
2022 Client contact centre 24 41 18 7 2 8 0 70 10 50
2022 Federal regulators 25 38 19 9 6 2 0 65 15 500
2022 Compliance, inspection and enforcement 20 38 22 11 6 4 0 60 17 650
2022 Communications or public affairs 22 50 12 10 2 4 0 75 12 100
2022 Access to information and privacy 14 51 24 0 5 6 0 68 6 15
2022 Security 22 32 23 13 8 2 0 56 21 120
2022 Science and technology 17 42 26 6 3 4 2 63 9 100
2022 Legal services 27 40 11 17 0 5 0 71 18 15
2022 Administration and operations 33 38 17 6 3 3 1 73 10 465
2022 Human resources 40 41 10 3 3 3 1 84 6 205
2022 Financial management 31 39 15 6 3 5 1 74 10 160
2022 Procurement 27 51 9 6 5 2 0 80 11 35
2022 Real property 22 55 18 5 0 0 0 77 5 30
2022 Material management 27 19 35 13 5 0 0 47 18 15
2022 Information management 24 41 18 9 5 3 0 67 14 60
2022 Information technology 37 37 16 5 2 2 0 76 7 200
2022 Internal audit 20 65 0 0 0 15 0 100 0 10
2022 Evaluation 27 30 18 17 4 4 0 59 22 25
2022 Data sciences 33 43 11 9 2 2 2 78 10 50
2022 Policy 28 43 14 10 4 1 0 72 14 390
2022 Project management 26 41 13 10 3 6 0 72 14 210
2022 Other services to the public 13 44 26 8 7 1 0 58 16 80
2022 None of the above 19 35 22 13 8 2 1 55 22 185
2020 Client contact centre 19 44 23 8 3 3 0 65 12 55
2020 Federal regulators 23 42 18 10 5 3 0 67 15 545
2020 Compliance, inspection and enforcement 23 41 21 9 4 2 0 65 13 755
2020 Communications or public affairs 32 42 11 11 2 3 0 76 13 125
2020 Access to information and privacy 44 13 19 3 15 6 0 61 19 30
2020 Security 21 52 13 10 1 2 0 75 12 195
2020 Science and technology 28 41 11 12 4 4 0 72 17 90
2020 Legal services 56 27 6 6 0 6 0 88 6 15
2020 Administration and operations 31 39 15 7 3 4 1 74 10 565
2020 Human resources 38 47 9 3 0 2 0 87 3 195
2020 Financial management 28 46 16 5 1 5 0 77 6 195
2020 Procurement 25 35 24 3 10 3 0 62 13 35
2020 Real property 29 47 15 5 0 5 0 79 5 35
2020 Material management 31 40 17 0 12 0 0 71 12 15
2020 Information management 23 51 18 4 2 2 0 76 6 90
2020 Information technology 33 46 12 6 2 2 0 80 8 210
2020 Internal audit 50 23 14 9 0 5 0 76 9 20
2020 Evaluation 18 56 18 9 0 0 0 73 9 25
2020 Data sciences 42 34 11 8 3 2 0 78 11 55
2020 Policy 30 45 13 6 2 3 0 77 9 430
2020 Project management 27 46 18 4 1 3 1 76 5 185
2020 Other services to the public 32 36 16 8 6 1 2 70 14 75
2020 None of the above 18 42 22 11 5 2 1 61 16 255
2019 Client contact centre 16 33 16 14 6 13 2 58 23 60
2019 Federal regulators 18 41 21 11 7 3 0 61 18 520
2019 Compliance, inspection and enforcement 16 44 21 12 4 2 0 61 17 610
2019 Communications or public affairs 26 38 19 11 2 4 0 67 13 105
2019 Access to information and privacy 33 27 4 16 11 9 0 66 29 20
2019 Security 20 38 23 11 6 2 0 59 18 170
2019 Science and technology 17 50 18 11 3 2 0 68 15 100
2019 Legal services 29 54 9 9 0 0 0 83 9 20
2019 Administration and operations 27 40 18 7 3 4 1 71 11 485
2019 Human resources 25 43 18 6 3 5 0 73 9 190
2019 Financial management 27 48 14 3 4 3 1 78 8 180
2019 Procurement 27 33 26 7 3 4 0 63 10 25
2019 Real property 22 54 15 5 0 5 0 79 5 40
2019 Material management 34 39 14 0 4 9 0 80 5 15
2019 Information management 29 43 14 9 3 2 0 74 12 90
2019 Information technology 22 44 20 5 5 4 0 68 10 160
2019 Internal audit 37 22 11 9 15 6 0 63 26 15
2019 Evaluation 25 58 12 0 0 4 0 87 0 20
2019 Data sciences 27 32 18 12 11 0 0 59 23 50
2019 Policy 22 46 18 7 4 3 0 70 12 390
2019 Project management 18 46 24 6 1 4 0 67 8 155
2019 Other services to the public 31 27 22 3 12 3 1 60 16 60
2019 None of the above 19 40 19 10 7 4 0 61 19 265

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 54 6 0 4 6 0 89 4 50
2024 Intelligence analysts 31 32 17 12 6 2 0 64 18 50
2024 Federal regulators 29 35 18 7 8 2 0 66 16 520
2024 Compliance, inspection and enforcement 25 41 17 7 7 2 0 67 15 595
2024 Communications or public affairs 32 47 11 4 6 1 0 79 10 95
2024 Access to information and privacy 15 50 21 0 10 4 0 68 10 20
2024 Security 29 33 16 10 10 1 1 63 20 125
2024 Science and technology 28 35 15 12 9 1 0 64 21 95
2024 Administration and operations 36 36 15 6 4 2 0 74 11 455
2024 Human resources 39 43 8 5 4 2 0 83 9 190
2024 Financial management 35 39 13 6 4 2 1 76 11 155
2024 Procurement 43 38 11 3 6 0 0 81 8 30
2024 Real property 22 46 14 2 11 4 0 71 14 30
2024 Material management 51 49 0 0 0 0 0 100 0 10
2024 Information management 42 32 12 4 7 4 0 76 11 70
2024 Information technology 41 35 12 4 5 2 0 79 9 190
2024 Internal audit 29 36 35 0 0 0 0 65 0 15
2024 Evaluation 22 41 27 5 5 0 0 63 10 20
2024 Data sciences 41 30 5 12 10 2 0 72 23 45
2024 Policy 28 38 13 10 9 2 0 67 19 430
2024 Project management 26 39 13 8 8 5 1 69 17 185
2024 Other services to the public 30 37 13 10 9 1 0 68 19 70
2024 None of the above 30 38 16 8 4 2 2 70 13 175
2022 Client contact centre 47 31 13 5 2 3 0 80 7 50
2022 Federal regulators 34 39 11 7 6 2 1 75 13 500
2022 Compliance, inspection and enforcement 34 36 16 7 4 3 0 72 12 650
2022 Communications or public affairs 32 48 10 5 3 1 0 81 8 100
2022 Access to information and privacy 39 50 11 0 0 0 0 89 0 15
2022 Security 30 36 20 8 5 1 0 66 13 120
2022 Science and technology 23 43 16 8 4 3 2 70 12 100
2022 Legal services 57 22 11 5 5 0 0 79 11 15
2022 Administration and operations 44 35 11 5 4 2 0 80 9 465
2022 Human resources 54 33 6 2 3 1 1 89 5 205
2022 Financial management 44 37 11 4 2 2 0 83 6 160
2022 Procurement 45 40 6 6 2 0 0 85 9 35
2022 Real property 23 64 8 3 0 3 0 89 3 30
2022 Material management 40 41 0 7 6 5 0 86 14 15
2022 Information management 36 35 12 8 9 0 0 71 17 65
2022 Information technology 49 31 12 2 5 1 0 81 7 200
2022 Internal audit 43 57 0 0 0 0 0 100 0 10
2022 Evaluation 20 50 14 12 4 0 0 69 16 25
2022 Data sciences 41 42 6 7 3 2 0 84 10 50
2022 Policy 37 39 10 8 5 1 0 77 13 390
2022 Project management 36 40 14 5 2 3 0 77 8 210
2022 Other services to the public 34 41 13 7 4 1 0 76 11 80
2022 None of the above 36 26 16 10 9 3 0 64 19 185
2020 Client contact centre 33 45 10 8 5 0 0 78 12 55
2020 Federal regulators 38 37 14 5 3 2 0 77 9 545
2020 Compliance, inspection and enforcement 38 38 14 5 4 2 0 77 9 755
2020 Communications or public affairs 42 35 12 9 1 2 0 78 9 120
2020 Access to information and privacy 54 25 3 3 15 0 0 79 18 30
2020 Security 38 41 13 4 3 1 0 80 7 190
2020 Science and technology 39 37 14 5 3 1 0 78 9 90
2020 Legal services 73 27 0 0 0 0 0 100 0 15
2020 Administration and operations 51 29 11 6 1 2 0 81 7 565
2020 Human resources 54 35 7 3 0 0 0 90 3 195
2020 Financial management 45 44 8 2 2 1 0 89 3 190
2020 Procurement 49 35 14 0 3 0 0 84 3 35
2020 Real property 30 53 12 2 0 3 0 85 3 35
2020 Material management 31 63 6 0 0 0 0 94 0 15
2020 Information management 45 41 10 3 1 0 0 86 4 90
2020 Information technology 48 37 11 2 1 1 0 86 3 205
2020 Internal audit 64 18 18 0 0 0 0 82 0 20
2020 Evaluation 22 52 17 9 0 0 0 74 9 25
2020 Data sciences 53 26 6 10 3 2 0 81 13 55
2020 Policy 39 37 13 6 2 2 0 78 9 430
2020 Project management 44 39 12 3 0 2 0 85 3 185
2020 Other services to the public 45 34 12 5 4 1 0 79 9 75
2020 None of the above 32 35 16 9 6 3 0 68 15 255
2019 Client contact centre 36 40 12 4 1 4 2 81 6 60
2019 Federal regulators 30 39 18 7 4 2 0 70 11 520
2019 Compliance, inspection and enforcement 31 43 16 6 3 2 0 75 9 610
2019 Communications or public affairs 30 41 17 9 1 2 0 73 10 105
2019 Access to information and privacy 24 44 9 7 11 4 0 71 19 20
2019 Security 29 37 19 10 3 3 0 68 13 165
2019 Science and technology 32 47 12 7 1 1 0 80 8 100
2019 Legal services 41 50 9 0 0 0 0 91 0 20
2019 Administration and operations 45 35 11 4 3 1 0 81 8 485
2019 Human resources 52 32 9 1 3 3 0 87 4 190
2019 Financial management 38 45 14 2 2 1 0 83 3 180
2019 Procurement 42 32 19 3 3 0 0 74 7 25
2019 Real property 35 42 13 5 0 5 0 81 5 40
2019 Material management 42 47 11 0 0 0 0 89 0 15
2019 Information management 37 42 10 5 3 2 0 81 8 90
2019 Information technology 39 43 10 5 2 1 0 83 7 160
2019 Internal audit 43 42 0 0 6 9 0 94 6 15
2019 Evaluation 28 61 11 0 0 0 0 89 0 20
2019 Data sciences 34 38 9 13 3 3 0 74 17 50
2019 Policy 34 42 12 6 3 2 0 79 9 390
2019 Project management 32 46 17 4 1 1 0 79 4 155
2019 Other services to the public 36 28 18 3 9 5 1 68 13 60
2019 None of the above 31 37 17 5 6 4 0 71 11 260

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 36 8 2 2 14 0 86 5 50
2024 Intelligence analysts 30 41 14 3 4 5 2 77 8 50
2024 Federal regulators 31 39 16 4 4 5 2 75 8 520
2024 Compliance, inspection and enforcement 33 32 16 6 4 7 2 71 11 595
2024 Communications or public affairs 37 43 7 5 4 4 0 83 9 95
2024 Access to information and privacy 11 49 13 7 0 13 6 74 9 20
2024 Security 34 35 14 5 3 8 1 76 9 125
2024 Science and technology 33 31 16 8 7 4 1 68 16 95
2024 Administration and operations 39 35 13 4 1 6 1 80 6 455
2024 Human resources 47 40 7 2 3 1 0 87 5 195
2024 Financial management 37 41 6 4 2 7 1 86 7 155
2024 Procurement 38 35 14 5 3 5 0 77 8 30
2024 Real property 24 55 16 0 3 2 0 81 3 30
2024 Material management 50 39 11 0 0 0 0 89 0 10
2024 Information management 45 27 14 9 1 2 1 74 11 70
2024 Information technology 46 32 9 5 1 8 0 84 7 190
2024 Internal audit 42 30 18 0 0 10 0 80 0 15
2024 Evaluation 27 41 22 10 0 0 0 68 10 20
2024 Data sciences 33 43 8 7 0 8 0 83 8 45
2024 Policy 27 37 16 6 7 6 1 69 14 425
2024 Project management 29 36 14 6 3 11 1 74 11 185
2024 Other services to the public 31 43 11 5 6 3 1 77 11 70
2024 None of the above 35 32 16 4 2 6 4 76 6 175
2022 Client contact centre 35 35 14 4 5 7 0 75 10 50
2022 Federal regulators 40 34 13 4 3 6 1 79 8 500
2022 Compliance, inspection and enforcement 34 38 14 3 3 8 1 78 6 650
2022 Communications or public affairs 34 38 16 2 3 7 0 78 5 100
2022 Access to information and privacy 39 38 18 5 0 0 0 76 5 15
2022 Security 37 34 11 3 5 9 1 79 9 120
2022 Science and technology 27 35 18 6 3 11 0 70 10 100
2022 Legal services 45 38 17 0 0 0 0 83 0 15
2022 Administration and operations 40 36 12 3 1 6 1 82 5 465
2022 Human resources 52 33 9 1 1 3 1 88 3 205
2022 Financial management 45 27 13 3 5 7 0 77 9 160
2022 Procurement 43 37 11 0 0 8 0 88 0 35
2022 Real property 23 49 10 3 0 15 0 85 3 30
2022 Material management 23 40 13 7 0 12 5 76 9 15
2022 Information management 36 34 19 7 0 3 0 73 7 65
2022 Information technology 46 31 11 3 2 5 1 83 6 200
2022 Internal audit 50 50 0 0 0 0 0 100 0 10
2022 Evaluation 43 37 16 0 4 0 0 79 4 25
2022 Data sciences 31 38 14 7 0 11 0 76 8 50
2022 Policy 33 40 11 6 3 7 1 79 9 390
2022 Project management 35 35 19 4 2 5 0 74 6 210
2022 Other services to the public 41 32 14 4 2 7 0 79 6 80
2022 None of the above 33 27 17 4 5 12 3 70 10 185
2020 Client contact centre 36 37 12 4 5 4 1 77 10 55
2020 Federal regulators 39 34 17 4 2 5 0 76 6 550
2020 Compliance, inspection and enforcement 43 34 13 4 2 4 0 80 7 750
2020 Communications or public affairs 40 34 12 5 1 8 1 81 6 120
2020 Access to information and privacy 47 29 6 3 8 7 0 81 12 30
2020 Security 42 36 11 4 1 5 0 83 6 195
2020 Science and technology 37 42 9 2 2 8 0 86 4 90
2020 Legal services 70 30 0 0 0 0 0 100 0 15
2020 Administration and operations 48 29 13 4 2 3 0 81 5 565
2020 Human resources 55 32 10 2 0 0 0 87 2 195
2020 Financial management 49 36 9 2 1 4 1 88 3 190
2020 Procurement 45 32 15 0 3 3 3 81 3 35
2020 Real property 35 43 10 0 2 10 0 86 3 35
2020 Material management 38 62 0 0 0 0 0 100 0 15
2020 Information management 46 34 12 4 2 3 0 82 6 90
2020 Information technology 51 30 10 2 2 5 0 86 4 210
2020 Internal audit 50 37 9 5 0 0 0 87 5 20
2020 Evaluation 39 44 17 0 0 0 0 83 0 25
2020 Data sciences 49 16 11 10 3 11 0 73 14 55
2020 Policy 40 31 15 6 4 4 0 74 10 430
2020 Project management 46 36 10 4 1 3 1 85 5 185
2020 Other services to the public 41 33 14 7 2 3 0 77 9 75
2020 None of the above 35 32 19 4 4 3 2 71 9 255
2019 Client contact centre 36 46 8 1 1 5 2 88 3 60
2019 Federal regulators 34 37 18 5 2 3 1 73 8 520
2019 Compliance, inspection and enforcement 37 34 18 4 2 4 0 74 7 610
2019 Communications or public affairs 37 32 18 4 2 8 0 74 6 105
2019 Access to information and privacy 47 18 11 0 11 13 0 74 13 20
2019 Security 37 40 14 3 2 3 1 80 5 170
2019 Science and technology 34 44 11 4 2 4 1 82 7 100
2019 Legal services 41 51 8 0 0 0 0 92 0 20
2019 Administration and operations 46 31 14 4 2 4 1 80 6 480
2019 Human resources 55 28 11 2 1 3 0 86 3 190
2019 Financial management 48 30 14 3 1 4 0 81 4 180
2019 Procurement 52 26 23 0 0 0 0 77 0 25
2019 Real property 31 46 7 5 0 10 0 86 6 40
2019 Material management 29 48 14 4 4 0 0 77 9 15
2019 Information management 40 33 18 4 2 3 0 76 6 90
2019 Information technology 45 40 8 2 2 3 1 88 4 160
2019 Internal audit 62 17 0 11 0 11 0 88 12 15
2019 Evaluation 50 28 6 12 0 4 0 82 12 20
2019 Data sciences 36 31 15 5 2 8 3 76 7 50
2019 Policy 39 36 13 5 3 4 0 79 8 390
2019 Project management 36 43 14 3 1 2 1 81 4 155
2019 Other services to the public 42 27 14 4 4 5 3 75 9 60
2019 None of the above 33 30 21 4 3 7 1 69 8 260

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 22 6 2 5 23 0 84 9 50
2024 Intelligence analysts 40 23 16 4 2 13 2 75 6 50
2024 Federal regulators 31 31 17 5 3 10 3 71 9 520
2024 Compliance, inspection and enforcement 30 29 18 3 3 15 2 71 7 595
2024 Communications or public affairs 41 27 18 4 2 7 0 74 7 95
2024 Access to information and privacy 16 5 31 12 0 30 6 33 19 20
2024 Security 33 23 17 5 3 18 1 69 10 125
2024 Science and technology 34 31 16 9 3 7 0 70 12 95
2024 Administration and operations 32 26 21 3 3 14 2 68 7 455
2024 Human resources 40 33 15 3 1 8 0 80 4 195
2024 Financial management 31 34 17 5 1 10 3 74 7 155
2024 Procurement 39 12 22 4 2 21 0 65 7 30
2024 Real property 13 43 26 0 0 19 0 68 0 30
2024 Material management 30 50 0 0 0 20 0 100 0 10
2024 Information management 42 17 21 3 4 12 1 68 8 70
2024 Information technology 35 25 19 3 2 15 2 72 6 190
2024 Internal audit 20 31 18 0 0 30 0 74 0 15
2024 Evaluation 26 46 23 5 0 0 0 73 5 20
2024 Data sciences 46 20 15 4 5 10 0 73 10 45
2024 Policy 23 26 27 6 3 13 2 58 11 430
2024 Project management 24 30 21 5 3 15 2 64 10 185
2024 Other services to the public 20 22 22 11 6 16 2 52 21 70
2024 None of the above 31 24 20 3 2 14 6 69 7 175
2022 Client contact centre 33 39 10 4 4 11 0 80 9 50
2022 Federal regulators 34 29 17 7 2 10 2 72 9 500
2022 Compliance, inspection and enforcement 38 30 15 2 3 11 2 78 5 650
2022 Communications or public affairs 31 28 21 9 2 9 0 64 12 100
2022 Access to information and privacy 24 45 13 0 0 11 6 84 0 15
2022 Security 34 23 17 5 2 18 1 71 8 120
2022 Science and technology 27 26 25 8 2 11 2 61 11 100
2022 Legal services 46 42 0 7 0 5 0 93 7 15
2022 Administration and operations 35 31 15 3 2 12 2 77 5 465
2022 Human resources 38 27 20 3 1 8 2 73 5 205
2022 Financial management 38 22 19 2 1 17 1 73 3 160
2022 Procurement 27 31 13 4 0 22 3 78 5 35
2022 Real property 26 33 17 7 0 17 0 71 8 30
2022 Material management 32 12 21 0 0 31 5 68 0 15
2022 Information management 36 21 26 4 3 10 0 63 8 65
2022 Information technology 39 22 17 2 3 16 1 74 6 200
2022 Internal audit 43 34 7 0 0 15 0 91 0 10
2022 Evaluation 29 41 17 0 4 10 0 77 5 25
2022 Data sciences 26 30 21 5 4 13 0 65 11 50
2022 Policy 26 28 24 5 3 12 1 63 9 390
2022 Project management 30 24 21 8 2 12 2 63 12 210
2022 Other services to the public 40 26 16 4 4 7 3 73 10 80
2022 None of the above 28 20 18 10 4 19 1 60 18 185
2020 Client contact centre 39 35 16 3 3 3 1 77 6 55
2020 Federal regulators 38 35 14 3 2 7 1 80 5 550
2020 Compliance, inspection and enforcement 43 33 15 3 2 4 0 80 5 755
2020 Communications or public affairs 41 34 11 8 0 6 1 80 8 125
2020 Access to information and privacy 60 19 13 0 5 3 0 82 5 30
2020 Security 43 32 10 6 2 7 0 81 8 195
2020 Science and technology 36 34 13 5 1 11 0 78 7 90
2020 Legal services 76 24 0 0 0 0 0 100 0 15
2020 Administration and operations 47 29 13 3 2 4 1 81 5 570
2020 Human resources 55 31 10 3 0 1 0 87 3 195
2020 Financial management 47 34 11 1 2 5 1 86 3 195
2020 Procurement 45 28 19 0 3 5 0 77 3 35
2020 Real property 35 45 13 0 2 5 0 84 3 35
2020 Material management 51 31 12 0 0 6 0 88 0 15
2020 Information management 44 32 17 3 1 3 0 78 4 85
2020 Information technology 43 33 12 1 1 8 1 84 3 210
2020 Internal audit 41 41 5 0 5 9 0 90 5 20
2020 Evaluation 35 65 0 0 0 0 0 100 0 25
2020 Data sciences 40 32 10 6 2 11 0 80 9 55
2020 Policy 41 31 13 6 3 5 0 77 9 430
2020 Project management 44 33 14 2 1 5 2 82 3 185
2020 Other services to the public 37 39 17 2 2 3 0 78 4 80
2020 None of the above 32 25 25 5 3 5 4 63 9 255

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 26 18 0 6 16 6 70 7 45
2024 Intelligence analysts 48 35 6 8 4 0 0 82 12 50
2024 Federal regulators 39 27 11 5 8 7 2 73 15 520
2024 Compliance, inspection and enforcement 37 30 11 6 7 6 3 73 15 595
2024 Communications or public affairs 50 32 4 1 9 5 0 86 10 90
2024 Access to information and privacy 11 35 16 10 10 0 18 56 25 20
2024 Security 42 19 15 8 7 8 2 67 16 125
2024 Science and technology 43 31 10 6 3 5 2 80 9 95
2024 Administration and operations 43 27 9 6 6 6 3 77 13 455
2024 Human resources 51 31 5 3 4 4 2 87 7 195
2024 Financial management 43 30 7 6 6 3 4 79 13 155
2024 Procurement 53 24 9 2 8 3 0 80 11 30
2024 Real property 26 40 9 12 0 7 6 76 14 30
2024 Material management 62 28 0 11 0 0 0 89 11 10
2024 Information management 46 24 14 3 8 3 2 73 12 70
2024 Information technology 44 25 11 3 4 11 2 80 8 185
2024 Internal audit 46 37 7 10 0 0 0 83 10 15
2024 Evaluation 39 22 11 0 23 4 0 64 24 20
2024 Data sciences 42 30 4 4 6 12 3 84 12 45
2024 Policy 41 33 6 6 6 5 3 80 13 430
2024 Project management 40 27 12 7 7 4 4 73 15 185
2024 Other services to the public 32 30 15 2 10 6 4 69 14 70
2024 None of the above 42 25 10 3 4 9 6 79 9 175
2022 Client contact centre 36 33 11 5 4 7 4 77 10 50
2022 Federal regulators 43 30 11 5 4 3 3 78 10 500
2022 Compliance, inspection and enforcement 45 31 6 4 5 6 3 83 10 650
2022 Communications or public affairs 37 36 12 2 5 3 5 79 8 100
2022 Access to information and privacy 49 26 0 6 0 12 6 93 7 15
2022 Security 37 37 13 4 2 7 2 80 6 115
2022 Science and technology 37 40 5 5 1 8 3 87 7 100
2022 Legal services 65 25 10 0 0 0 0 90 0 15
2022 Administration and operations 48 27 10 4 2 5 4 83 6 465
2022 Human resources 53 29 6 3 1 3 5 90 5 205
2022 Financial management 45 25 10 7 3 7 4 79 11 160
2022 Procurement 45 35 3 2 0 15 0 94 3 35
2022 Real property 44 41 3 0 0 6 6 97 0 30
2022 Material management 23 20 20 0 6 20 11 63 9 15
2022 Information management 45 26 10 4 7 5 3 77 11 65
2022 Information technology 52 24 7 4 2 8 3 86 7 200
2022 Internal audit 69 31 0 0 0 0 0 100 0 10
2022 Evaluation 44 38 4 4 4 5 0 87 9 25
2022 Data sciences 46 23 8 5 3 8 6 81 10 50
2022 Policy 45 29 9 5 4 5 2 80 10 390
2022 Project management 41 30 12 6 5 4 3 76 12 205
2022 Other services to the public 44 37 7 4 4 2 1 84 8 80
2022 None of the above 44 31 9 6 4 6 1 80 10 185
2020 Client contact centre 37 34 11 5 5 6 2 78 10 55
2020 Federal regulators 44 28 12 6 3 4 2 76 10 545
2020 Compliance, inspection and enforcement 49 30 9 4 4 3 1 83 8 755
2020 Communications or public affairs 51 29 7 3 4 5 2 85 8 120
2020 Access to information and privacy 50 22 3 6 11 3 3 78 19 30
2020 Security 46 32 10 6 2 3 0 81 8 195
2020 Science and technology 50 34 10 2 3 0 0 85 5 90
2020 Legal services 84 11 0 6 0 0 0 94 6 15
2020 Administration and operations 50 29 8 5 2 4 1 84 8 565
2020 Human resources 59 29 5 3 1 0 2 90 4 195
2020 Financial management 46 32 11 4 2 3 3 83 6 190
2020 Procurement 45 29 17 3 5 0 0 75 8 35
2020 Real property 37 38 13 2 5 0 5 79 8 35
2020 Material management 49 51 0 0 0 0 0 100 0 15
2020 Information management 44 40 6 3 5 1 1 86 8 85
2020 Information technology 52 28 5 2 4 6 2 88 7 210
2020 Internal audit 68 23 5 0 0 0 5 95 0 20
2020 Evaluation 48 26 13 4 4 4 0 77 9 25
2020 Data sciences 51 15 8 9 8 9 0 73 18 55
2020 Policy 48 28 10 5 6 3 0 79 11 430
2020 Project management 48 28 9 7 3 3 1 80 10 185
2020 Other services to the public 49 33 9 3 2 2 2 85 5 80
2020 None of the above 40 25 16 6 6 3 3 70 13 255

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 2 5 18 6 31 16 21 58 12 50
2024 Intelligence analysts 10 4 4 6 42 11 23 73 21 50
2024 Federal regulators 4 8 15 8 39 7 20 64 16 520
2024 Compliance, inspection and enforcement 5 8 15 10 38 6 17 63 18 595
2024 Communications or public affairs 3 8 9 8 43 6 23 71 16 90
2024 Access to information and privacy 0 0 14 5 22 0 59 65 0 15
2024 Security 7 9 12 8 36 6 22 61 22 125
2024 Science and technology 6 5 12 6 41 7 23 67 16 95
2024 Administration and operations 5 6 14 7 34 6 28 63 17 455
2024 Human resources 3 5 13 9 37 4 29 69 11 195
2024 Financial management 4 7 12 10 43 4 20 69 15 155
2024 Procurement 9 2 16 2 41 6 24 61 16 30
2024 Real property 0 3 16 11 45 8 18 75 4 30
2024 Material management 0 0 0 20 71 0 8 100 0 10
2024 Information management 8 5 13 11 40 6 17 66 16 70
2024 Information technology 6 4 10 5 43 12 21 71 15 190
2024 Internal audit 0 0 23 0 35 0 43 61 0 15
2024 Evaluation 5 12 17 11 33 11 12 56 22 20
2024 Data sciences 8 6 19 10 26 6 25 52 20 45
2024 Policy 5 7 12 9 35 8 24 65 17 425
2024 Project management 2 5 16 8 39 5 25 67 10 185
2024 Other services to the public 7 7 12 16 33 8 18 66 19 70
2024 None of the above 4 6 10 11 40 6 22 71 15 175
2022 Client contact centre 5 4 14 7 39 3 28 67 12 50
2022 Federal regulators 4 5 13 7 48 4 20 71 12 500
2022 Compliance, inspection and enforcement 4 5 9 9 46 7 20 75 13 650
2022 Communications or public affairs 1 1 12 8 44 4 29 79 3 100
2022 Access to information and privacy 0 0 12 13 58 0 17 86 0 15
2022 Security 4 8 10 2 49 5 22 70 16 115
2022 Science and technology 2 6 15 5 43 8 21 67 12 100
2022 Legal services 0 5 4 0 63 5 23 86 8 15
2022 Administration and operations 2 5 12 5 42 5 30 72 10 465
2022 Human resources 3 2 7 6 44 3 35 81 8 205
2022 Financial management 3 4 14 5 43 2 29 69 11 160
2022 Procurement 0 3 13 8 46 6 24 77 5 35
2022 Real property 0 0 6 6 49 12 27 90 0 30
2022 Material management 7 0 6 4 53 12 17 81 10 15
2022 Information management 4 12 14 3 36 3 27 57 24 65
2022 Information technology 4 2 9 3 47 6 28 76 10 200
2022 Internal audit 0 0 0 25 43 0 31 100 0 10
2022 Evaluation 9 4 8 15 32 5 27 70 19 25
2022 Data sciences 4 3 10 13 45 10 16 78 10 50
2022 Policy 3 3 10 7 45 7 26 76 10 390
2022 Project management 3 4 12 10 39 7 25 72 10 210
2022 Other services to the public 3 5 12 8 39 2 30 70 11 80
2022 None of the above 2 6 12 5 48 9 18 72 11 185

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 22 22 5 2 27 8 55 12 45
2024 Intelligence analysts 14 14 22 2 4 44 0 50 10 50
2024 Federal regulators 7 16 28 6 9 30 4 34 24 520
2024 Compliance, inspection and enforcement 7 12 29 5 7 34 5 32 21 595
2024 Communications or public affairs 14 14 21 4 6 36 6 48 16 95
2024 Access to information and privacy 0 0 20 7 10 63 0 0 46 20
2024 Security 5 15 27 4 7 38 5 34 18 125
2024 Science and technology 3 16 28 7 6 35 5 32 22 95
2024 Administration and operations 12 15 27 3 3 34 6 45 10 455
2024 Human resources 12 27 18 1 4 32 5 63 8 195
2024 Financial management 7 16 26 3 5 38 4 40 14 155
2024 Procurement 6 14 30 3 4 38 6 35 12 30
2024 Real property 5 17 15 3 0 57 3 55 7 30
2024 Material management 11 29 9 0 10 41 0 69 17 10
2024 Information management 16 20 23 5 3 30 3 53 12 65
2024 Information technology 13 10 24 2 6 35 10 43 14 185
2024 Internal audit 12 22 23 6 0 37 0 55 9 15
2024 Evaluation 4 32 18 0 5 36 6 62 8 20
2024 Data sciences 16 15 25 2 7 31 4 47 14 45
2024 Policy 6 17 23 5 6 39 4 40 19 430
2024 Project management 4 13 22 7 7 42 4 33 26 185
2024 Other services to the public 12 12 23 3 10 34 5 40 22 70
2024 None of the above 9 10 22 8 10 33 7 32 30 175
2022 Client contact centre 14 25 21 3 0 23 14 62 5 50
2022 Federal regulators 7 16 30 4 5 35 3 37 15 500
2022 Compliance, inspection and enforcement 10 18 23 4 5 36 4 47 15 650
2022 Communications or public affairs 6 13 19 5 2 46 8 42 15 100
2022 Access to information and privacy 0 14 38 0 0 31 17 26 0 15
2022 Security 9 17 25 2 7 39 1 43 16 120
2022 Science and technology 12 20 21 1 2 38 7 58 5 100
2022 Legal services 26 24 5 0 0 45 0 91 0 15
2022 Administration and operations 12 20 18 3 1 38 7 58 9 465
2022 Human resources 18 19 23 2 0 29 9 59 5 205
2022 Financial management 13 18 16 2 6 38 6 55 15 160
2022 Procurement 6 24 28 0 0 36 5 51 0 35
2022 Real property 3 17 19 0 0 54 7 52 0 30
2022 Material management 12 12 12 20 7 33 5 37 43 15
2022 Information management 21 27 24 3 0 25 0 64 4 65
2022 Information technology 17 13 20 2 2 38 8 56 8 200
2022 Internal audit 15 23 12 0 0 49 0 76 0 10
2022 Evaluation 19 13 17 8 4 31 7 52 20 20
2022 Data sciences 11 7 20 9 0 50 3 38 19 50
2022 Policy 7 19 20 2 4 45 3 49 12 390
2022 Project management 10 20 24 1 2 40 3 53 5 210
2022 Other services to the public 9 20 29 4 1 31 5 47 8 75
2022 None of the above 9 9 27 2 8 40 5 33 17 185

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 51 2 4 2 2 0 92 6 50
2024 Intelligence analysts 37 36 11 14 2 0 0 73 16 50
2024 Federal regulators 36 38 10 9 7 0 0 74 16 520
2024 Compliance, inspection and enforcement 40 34 11 6 8 1 0 75 14 595
2024 Communications or public affairs 42 41 6 7 3 0 0 83 10 95
2024 Access to information and privacy 25 62 4 0 4 4 0 91 5 20
2024 Security 39 33 11 7 11 0 0 72 17 125
2024 Science and technology 40 35 10 9 6 0 0 75 15 95
2024 Administration and operations 50 32 9 6 3 0 0 83 9 455
2024 Human resources 52 37 4 3 4 1 0 89 7 195
2024 Financial management 51 32 12 4 1 0 0 83 5 155
2024 Procurement 53 35 4 8 0 0 0 88 8 30
2024 Real property 32 48 4 10 6 0 0 80 15 30
2024 Material management 70 30 0 0 0 0 0 100 0 10
2024 Information management 53 25 10 3 8 0 0 78 11 70
2024 Information technology 52 30 8 5 4 0 0 83 9 190
2024 Internal audit 48 40 11 0 0 0 0 89 0 15
2024 Evaluation 16 45 10 19 10 0 0 61 29 20
2024 Data sciences 45 46 4 2 2 0 0 91 5 45
2024 Policy 39 37 9 8 7 0 0 76 15 430
2024 Project management 36 39 9 11 5 0 0 75 16 185
2024 Other services to the public 43 32 9 5 10 0 0 76 15 70
2024 None of the above 42 31 15 8 4 0 0 73 12 175
2022 Client contact centre 45 45 2 6 2 0 0 90 8 50
2022 Federal regulators 47 33 9 7 4 0 0 80 11 500
2022 Compliance, inspection and enforcement 49 35 9 5 2 0 0 84 8 650
2022 Communications or public affairs 50 38 7 2 3 0 0 88 5 100
2022 Access to information and privacy 47 48 5 0 0 0 0 95 0 15
2022 Security 40 42 8 3 5 2 0 84 8 120
2022 Science and technology 44 28 13 9 5 0 2 73 14 100
2022 Legal services 79 15 0 5 0 0 0 95 5 15
2022 Administration and operations 60 29 5 3 2 0 0 90 6 465
2022 Human resources 70 24 1 2 3 0 0 94 5 205
2022 Financial management 54 39 3 2 3 0 0 93 5 160
2022 Procurement 59 27 8 6 0 0 0 86 6 35
2022 Real property 40 57 3 0 0 0 0 97 0 30
2022 Material management 41 33 19 6 0 0 0 74 6 15
2022 Information management 47 36 10 3 3 0 0 83 7 65
2022 Information technology 61 28 6 3 2 0 0 90 5 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 52 33 8 3 4 0 0 84 8 25
2022 Data sciences 68 26 4 2 2 0 0 93 3 50
2022 Policy 53 34 5 6 2 0 0 87 8 390
2022 Project management 47 35 12 5 1 1 0 82 6 210
2022 Other services to the public 52 33 8 4 3 0 0 85 7 80
2022 None of the above 45 29 13 6 6 0 1 75 12 185
2020 Client contact centre 53 29 11 2 5 0 0 82 7 55
2020 Federal regulators 53 31 7 6 2 1 0 84 8 545
2020 Compliance, inspection and enforcement 56 28 8 5 3 0 0 84 8 755
2020 Communications or public affairs 62 26 8 2 2 0 0 88 3 125
2020 Access to information and privacy 57 25 3 6 8 0 0 82 15 30
2020 Security 51 34 8 5 2 0 0 85 7 195
2020 Science and technology 61 26 6 4 2 0 0 87 6 90
2020 Legal services 89 5 6 0 0 0 0 94 0 15
2020 Administration and operations 65 25 5 3 2 1 0 90 4 565
2020 Human resources 75 21 4 0 0 0 0 96 0 195
2020 Financial management 64 31 4 1 1 0 0 94 2 195
2020 Procurement 58 31 7 4 0 0 0 89 4 35
2020 Real property 56 42 0 2 0 0 0 98 2 35
2020 Material management 75 25 0 0 0 0 0 100 0 15
2020 Information management 60 28 5 4 2 0 0 88 6 90
2020 Information technology 62 30 5 1 2 0 0 92 3 210
2020 Internal audit 81 5 10 5 0 0 0 86 5 20
2020 Evaluation 48 39 9 0 4 0 0 87 4 25
2020 Data sciences 64 26 2 5 3 0 0 90 8 55
2020 Policy 60 30 5 2 3 0 0 89 5 430
2020 Project management 64 25 6 3 1 1 0 90 4 185
2020 Other services to the public 62 23 5 4 5 0 0 86 9 80
2020 None of the above 45 34 11 4 5 0 0 80 9 255
2019 Client contact centre 43 46 2 5 1 0 2 91 7 60
2019 Federal regulators 41 37 10 7 4 0 0 79 11 520
2019 Compliance, inspection and enforcement 49 29 11 7 4 0 0 79 11 610
2019 Communications or public affairs 47 38 9 4 2 0 0 85 6 105
2019 Access to information and privacy 35 29 9 9 18 0 0 65 27 20
2019 Security 43 32 16 5 5 0 0 75 9 170
2019 Science and technology 47 38 8 6 1 0 0 85 7 100
2019 Legal services 83 13 4 0 0 0 0 96 0 20
2019 Administration and operations 53 33 7 3 3 0 0 86 6 485
2019 Human resources 67 23 5 2 2 0 0 91 4 190
2019 Financial management 54 34 8 2 2 0 0 89 3 180
2019 Procurement 58 28 13 0 0 0 0 87 0 25
2019 Real property 52 33 8 3 2 0 2 87 5 40
2019 Material management 37 54 4 4 0 0 0 91 4 15
2019 Information management 53 29 10 6 1 0 0 82 8 90
2019 Information technology 52 34 7 3 2 2 0 88 5 160
2019 Internal audit 48 37 9 6 0 0 0 85 6 15
2019 Evaluation 51 37 7 5 0 0 0 88 5 20
2019 Data sciences 49 31 13 3 3 0 0 80 7 50
2019 Policy 53 35 8 2 2 0 0 88 4 390
2019 Project management 46 40 9 2 2 0 0 86 4 155
2019 Other services to the public 53 25 8 5 9 0 1 78 13 60
2019 None of the above 46 31 8 7 5 2 0 79 12 265

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 46 8 4 2 3 0 86 7 50
2024 Intelligence analysts 38 26 21 8 7 0 0 64 15 50
2024 Federal regulators 28 34 17 11 10 0 0 62 21 520
2024 Compliance, inspection and enforcement 31 33 17 9 10 1 0 64 19 595
2024 Communications or public affairs 46 36 10 5 3 1 0 82 8 95
2024 Access to information and privacy 32 37 26 0 5 0 0 69 5 15
2024 Security 34 31 18 8 9 0 0 65 17 125
2024 Science and technology 32 25 22 11 9 0 0 57 21 95
2024 Administration and operations 46 30 12 6 5 1 0 77 11 455
2024 Human resources 47 39 8 3 3 1 0 86 6 195
2024 Financial management 49 26 12 10 3 0 0 75 13 155
2024 Procurement 62 18 16 2 2 0 0 79 4 30
2024 Real property 35 40 14 5 5 0 0 75 10 30
2024 Material management 60 40 0 0 0 0 0 100 0 10
2024 Information management 46 27 9 10 8 0 0 73 18 70
2024 Information technology 46 32 10 5 6 1 1 79 11 190
2024 Internal audit 48 19 15 11 6 0 0 67 17 15
2024 Evaluation 21 39 25 9 6 0 0 60 15 20
2024 Data sciences 41 36 8 7 8 0 0 78 15 45
2024 Policy 33 35 15 9 8 0 0 68 17 430
2024 Project management 31 31 17 15 4 2 0 63 20 185
2024 Other services to the public 35 27 16 6 10 5 0 66 17 70
2024 None of the above 31 33 18 12 6 0 0 64 18 175
2022 Client contact centre 36 39 14 8 4 0 0 75 11 50
2022 Federal regulators 40 32 14 9 6 0 0 71 15 500
2022 Compliance, inspection and enforcement 42 32 14 6 5 0 0 75 11 650
2022 Communications or public affairs 52 28 10 8 2 0 0 80 10 100
2022 Access to information and privacy 45 21 16 0 18 0 0 66 18 15
2022 Security 37 32 15 5 10 1 0 70 15 120
2022 Science and technology 35 31 19 8 5 1 1 68 13 100
2022 Legal services 77 18 5 0 0 0 0 95 0 15
2022 Administration and operations 54 28 8 6 3 0 0 83 9 465
2022 Human resources 69 21 4 2 2 1 1 92 4 205
2022 Financial management 51 33 12 1 2 1 0 85 3 160
2022 Procurement 39 37 19 2 3 0 0 76 5 35
2022 Real property 47 38 16 0 0 0 0 84 0 30
2022 Material management 47 12 13 7 21 0 0 59 28 15
2022 Information management 38 37 17 5 3 0 0 75 8 65
2022 Information technology 51 33 10 4 3 0 0 83 7 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 38 40 18 0 4 0 0 78 4 25
2022 Data sciences 49 39 6 3 3 0 0 88 6 50
2022 Policy 45 32 8 9 4 1 0 78 13 390
2022 Project management 43 30 15 10 2 1 0 73 12 210
2022 Other services to the public 37 37 9 12 5 0 0 74 17 80
2022 None of the above 38 30 16 6 10 0 0 69 16 185
2020 Client contact centre 47 27 15 5 5 0 2 75 10 55
2020 Federal regulators 44 29 15 7 4 1 0 73 11 545
2020 Compliance, inspection and enforcement 47 32 10 7 4 0 0 79 11 755
2020 Communications or public affairs 53 24 15 5 3 0 1 77 8 120
2020 Access to information and privacy 47 22 10 6 15 0 0 70 21 30
2020 Security 45 30 14 8 3 0 0 75 11 195
2020 Science and technology 59 23 10 4 4 0 0 82 8 90
2020 Legal services 83 11 6 0 0 0 0 94 0 15
2020 Administration and operations 60 23 10 3 2 1 0 85 5 570
2020 Human resources 67 24 8 1 0 0 0 91 1 195
2020 Financial management 56 29 11 3 1 0 0 85 4 190
2020 Procurement 41 31 25 3 0 0 0 72 3 35
2020 Real property 45 42 10 0 0 2 0 90 0 35
2020 Material management 53 40 0 0 6 0 0 94 6 15
2020 Information management 56 28 10 3 2 0 0 85 5 90
2020 Information technology 53 32 9 3 3 0 0 86 6 210
2020 Internal audit 68 14 5 9 0 5 0 86 9 20
2020 Evaluation 48 39 8 4 0 0 0 87 4 25
2020 Data sciences 52 29 10 5 5 0 0 81 10 55
2020 Policy 57 29 8 3 3 0 0 86 6 430
2020 Project management 55 28 12 4 1 1 0 83 5 185
2020 Other services to the public 56 21 12 9 2 0 0 78 11 80
2020 None of the above 37 31 18 8 6 0 0 69 14 250
2019 Client contact centre 36 42 14 4 3 0 2 79 7 60
2019 Federal regulators 28 34 19 10 8 1 0 62 18 520
2019 Compliance, inspection and enforcement 37 30 18 9 7 0 0 67 16 610
2019 Communications or public affairs 36 34 18 8 3 0 1 70 11 105
2019 Access to information and privacy 36 18 9 16 22 0 0 53 38 20
2019 Security 38 23 23 5 10 0 0 61 15 170
2019 Science and technology 45 35 12 4 4 0 0 80 8 100
2019 Legal services 70 30 0 0 0 0 0 100 0 20
2019 Administration and operations 47 32 12 5 5 0 0 79 9 485
2019 Human resources 60 24 6 6 5 0 0 84 10 190
2019 Financial management 48 33 13 3 2 1 0 81 6 180
2019 Procurement 41 30 23 3 3 0 0 71 7 25
2019 Real property 45 31 15 7 0 0 2 77 7 40
2019 Material management 41 45 4 4 4 0 0 87 9 15
2019 Information management 41 33 16 4 7 0 0 74 11 90
2019 Information technology 41 33 14 8 3 1 0 74 11 160
2019 Internal audit 43 22 15 9 11 0 0 65 20 15
2019 Evaluation 47 41 7 5 0 0 0 88 5 20
2019 Data sciences 39 30 8 12 11 0 0 69 23 50
2019 Policy 44 35 13 4 4 0 0 79 8 390
2019 Project management 41 33 18 4 4 0 0 74 8 155
2019 Other services to the public 48 21 14 2 10 3 1 73 12 60
2019 None of the above 38 29 17 7 8 1 0 68 16 265

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 54 6 6 2 2 0 86 8 50
2024 Intelligence analysts 33 34 12 14 7 0 0 67 21 50
2024 Federal regulators 24 38 16 12 10 0 0 62 22 520
2024 Compliance, inspection and enforcement 26 36 15 12 10 0 0 62 22 595
2024 Communications or public affairs 40 40 10 7 4 0 0 79 11 95
2024 Access to information and privacy 22 60 14 0 5 0 0 81 5 15
2024 Security 32 36 10 14 8 0 0 68 22 125
2024 Science and technology 32 26 17 16 9 0 1 58 25 95
2024 Administration and operations 41 32 13 8 6 0 0 73 14 455
2024 Human resources 46 37 8 5 4 0 0 82 9 195
2024 Financial management 47 30 8 9 5 0 0 78 14 155
2024 Procurement 62 20 11 5 2 0 0 82 7 30
2024 Real property 31 44 9 7 8 0 0 75 15 30
2024 Material management 60 30 10 0 0 0 0 90 0 10
2024 Information management 44 22 14 10 9 0 0 66 19 65
2024 Information technology 41 36 9 8 5 0 0 78 13 190
2024 Internal audit 43 30 0 17 10 0 0 73 27 15
2024 Evaluation 21 28 28 16 6 0 0 49 22 20
2024 Data sciences 39 43 3 10 4 0 0 82 15 45
2024 Policy 31 35 15 11 8 0 0 66 19 430
2024 Project management 30 32 16 16 6 1 0 62 22 185
2024 Other services to the public 24 38 15 8 13 3 0 63 22 70
2024 None of the above 32 32 15 14 8 0 0 64 22 175
2022 Client contact centre 35 36 18 8 4 0 0 71 11 50
2022 Federal regulators 36 33 14 9 7 0 0 70 16 500
2022 Compliance, inspection and enforcement 38 34 15 8 5 0 0 72 13 650
2022 Communications or public affairs 50 31 7 8 3 0 0 81 11 100
2022 Access to information and privacy 37 34 18 0 11 0 0 71 11 15
2022 Security 37 35 12 7 8 1 0 72 15 120
2022 Science and technology 37 28 23 6 5 0 1 65 12 100
2022 Legal services 77 18 5 0 0 0 0 95 0 15
2022 Administration and operations 51 30 9 7 3 0 0 81 10 465
2022 Human resources 65 26 3 2 2 1 1 93 4 205
2022 Financial management 50 34 10 3 3 0 0 84 6 160
2022 Procurement 42 34 16 6 3 0 0 76 9 35
2022 Real property 43 45 12 0 0 0 0 88 0 30
2022 Material management 41 13 18 14 13 0 0 54 28 15
2022 Information management 39 38 13 5 5 0 0 77 10 65
2022 Information technology 49 32 12 4 3 0 0 81 7 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 39 47 4 4 7 0 0 85 11 25
2022 Data sciences 49 37 9 2 3 0 0 86 5 50
2022 Policy 40 37 10 10 4 0 0 77 14 390
2022 Project management 42 32 16 9 1 0 0 74 10 205
2022 Other services to the public 34 32 15 12 5 0 1 67 17 80
2022 None of the above 39 26 19 7 9 0 0 65 16 185
2020 Client contact centre 43 29 13 10 3 0 2 73 14 55
2020 Federal regulators 42 31 15 8 3 0 0 73 11 545
2020 Compliance, inspection and enforcement 42 35 11 8 4 0 0 77 12 750
2020 Communications or public affairs 54 27 13 5 1 0 1 81 6 120
2020 Access to information and privacy 47 22 13 3 15 0 0 70 18 30
2020 Security 42 33 14 8 3 0 0 76 11 195
2020 Science and technology 51 34 7 5 3 0 0 85 8 90
2020 Legal services 83 5 11 0 0 0 0 89 0 15
2020 Administration and operations 58 27 9 4 2 1 0 86 6 565
2020 Human resources 66 27 5 1 0 0 0 93 1 195
2020 Financial management 54 31 11 3 1 0 0 85 4 195
2020 Procurement 38 37 16 7 3 0 0 75 10 35
2020 Real property 43 47 10 0 0 0 0 90 0 35
2020 Material management 60 34 0 0 6 0 0 94 6 15
2020 Information management 53 34 7 4 2 0 0 87 6 90
2020 Information technology 53 31 9 5 2 0 0 84 7 210
2020 Internal audit 70 10 10 5 0 5 0 84 5 20
2020 Evaluation 44 39 9 4 4 0 0 83 9 25
2020 Data sciences 45 40 5 6 3 0 0 86 10 55
2020 Policy 60 26 7 4 2 0 0 87 6 425
2020 Project management 55 28 12 4 1 1 0 83 5 185
2020 Other services to the public 47 30 12 5 6 0 0 77 11 80
2020 None of the above 36 32 17 9 6 0 0 68 15 255
2019 Client contact centre 33 39 18 3 5 0 2 73 8 60
2019 Federal regulators 28 34 16 15 6 1 0 62 21 515
2019 Compliance, inspection and enforcement 33 34 17 11 5 0 0 66 17 610
2019 Communications or public affairs 31 40 19 10 0 0 0 71 10 105
2019 Access to information and privacy 27 26 4 27 16 0 0 53 42 20
2019 Security 36 31 16 8 8 0 0 67 16 170
2019 Science and technology 39 39 14 4 4 0 0 78 8 100
2019 Legal services 70 30 0 0 0 0 0 100 0 20
2019 Administration and operations 47 33 11 6 3 0 0 79 10 480
2019 Human resources 57 27 6 5 4 1 0 85 10 190
2019 Financial management 45 37 13 3 2 1 0 83 4 180
2019 Procurement 41 43 10 3 3 0 0 84 7 25
2019 Real property 38 34 21 5 0 0 2 74 5 40
2019 Material management 34 58 0 9 0 0 0 91 9 15
2019 Information management 39 35 14 5 6 0 0 74 12 90
2019 Information technology 40 33 12 12 2 1 0 73 15 160
2019 Internal audit 43 37 6 0 15 0 0 80 15 15
2019 Evaluation 48 36 11 5 0 0 0 84 5 20
2019 Data sciences 38 33 7 12 11 0 0 71 23 50
2019 Policy 44 37 11 5 4 0 0 81 9 390
2019 Project management 41 34 17 6 2 0 0 75 8 155
2019 Other services to the public 42 24 16 5 9 3 1 69 14 60
2019 None of the above 37 30 15 10 8 1 0 68 17 265
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 40 12 4 4 9 0 78 9 50
2024 Intelligence analysts 36 22 18 9 15 0 0 58 24 50
2024 Federal regulators 30 28 18 10 9 4 1 61 21 520
2024 Compliance, inspection and enforcement 29 27 19 10 10 4 1 59 21 595
2024 Communications or public affairs 39 26 18 4 6 4 3 70 11 95
2024 Access to information and privacy 33 21 9 20 5 11 0 61 28 15
2024 Security 35 27 17 10 8 1 1 63 19 125
2024 Science and technology 26 19 27 14 13 0 1 45 28 95
2024 Administration and operations 41 22 13 12 7 4 0 67 19 455
2024 Human resources 44 29 13 4 4 6 0 78 8 195
2024 Financial management 41 31 10 9 7 1 1 73 17 155
2024 Procurement 52 21 6 5 5 12 0 83 11 30
2024 Real property 17 32 16 13 19 3 0 50 33 30
2024 Material management 51 30 9 0 10 0 0 81 10 10
2024 Information management 38 23 13 13 10 3 0 63 24 70
2024 Information technology 45 25 12 9 5 3 0 72 15 190
2024 Internal audit 32 18 12 11 0 26 0 68 15 15
2024 Evaluation 16 18 40 9 11 6 0 36 21 20
2024 Data sciences 28 14 23 16 13 6 0 45 31 45
2024 Policy 27 29 14 13 11 6 0 60 25 430
2024 Project management 29 32 17 10 9 3 1 63 20 185
2024 Other services to the public 37 18 22 10 7 4 1 58 19 70
2024 None of the above 35 24 14 12 8 6 2 64 21 175
2022 Client contact centre 30 30 14 12 11 2 2 62 24 50
2022 Federal regulators 38 24 17 9 7 3 1 65 17 500
2022 Compliance, inspection and enforcement 37 25 18 9 6 4 1 65 16 650
2022 Communications or public affairs 39 33 12 6 4 6 0 76 11 100
2022 Access to information and privacy 26 32 18 0 24 0 0 59 24 15
2022 Security 34 26 19 4 11 5 1 64 16 120
2022 Science and technology 27 29 17 11 10 3 3 60 22 100
2022 Legal services 61 22 5 0 0 12 0 94 0 15
2022 Administration and operations 43 28 13 8 5 3 0 73 13 465
2022 Human resources 62 18 10 3 3 3 1 83 6 205
2022 Financial management 47 29 14 6 0 4 0 79 6 160
2022 Procurement 37 25 26 0 7 5 0 65 7 35
2022 Real property 28 36 12 15 0 9 0 70 16 30
2022 Material management 54 13 5 7 21 0 0 68 28 15
2022 Information management 36 24 26 5 6 4 0 62 11 65
2022 Information technology 44 27 17 6 4 1 0 72 11 200
2022 Internal audit 48 44 9 0 0 0 0 91 0 10
2022 Evaluation 23 33 14 4 15 4 7 64 21 25
2022 Data sciences 30 29 21 4 9 6 0 63 14 50
2022 Policy 31 28 21 10 6 4 0 61 17 390
2022 Project management 32 26 20 12 7 3 0 60 19 210
2022 Other services to the public 34 23 24 11 4 5 0 59 15 75
2022 None of the above 37 17 23 10 11 4 0 56 21 185
2020 Client contact centre 35 30 24 1 9 2 0 66 10 55
2020 Federal regulators 46 23 16 8 5 3 1 70 14 550
2020 Compliance, inspection and enforcement 46 26 12 7 5 2 1 75 12 755
2020 Communications or public affairs 44 28 13 11 1 2 1 75 12 125
2020 Access to information and privacy 44 6 13 13 21 3 0 52 35 30
2020 Security 42 25 12 10 5 4 1 71 16 195
2020 Science and technology 41 23 24 3 4 4 0 68 7 90
2020 Legal services 83 5 6 6 0 0 0 89 6 15
2020 Administration and operations 52 20 15 6 4 2 0 74 11 570
2020 Human resources 63 23 8 4 0 1 0 87 5 195
2020 Financial management 53 26 12 6 2 1 0 80 8 195
2020 Procurement 41 22 17 16 4 0 0 64 20 35
2020 Real property 32 30 25 10 0 3 0 64 10 35
2020 Material management 54 20 20 0 6 0 0 74 6 15
2020 Information management 43 26 20 5 5 1 0 70 10 85
2020 Information technology 51 25 12 5 5 2 0 78 10 210
2020 Internal audit 64 9 9 5 5 9 0 80 10 20
2020 Evaluation 44 22 12 9 9 5 0 69 18 25
2020 Data sciences 37 33 10 5 8 8 0 76 14 55
2020 Policy 42 28 17 6 5 2 1 72 11 430
2020 Project management 45 28 12 7 4 3 1 76 12 185
2020 Other services to the public 52 15 16 6 6 4 1 71 13 80
2020 None of the above 34 24 18 7 11 3 3 62 19 255
2019 Client contact centre 33 28 23 3 7 5 2 66 10 60
2019 Federal regulators 30 27 21 11 7 3 2 59 19 520
2019 Compliance, inspection and enforcement 33 26 21 10 6 3 1 62 17 610
2019 Communications or public affairs 35 21 20 12 5 6 0 60 18 105
2019 Access to information and privacy 30 9 18 27 16 0 0 40 43 20
2019 Security 31 27 17 7 14 3 0 61 22 170
2019 Science and technology 36 33 10 11 3 4 2 74 15 100
2019 Legal services 62 30 9 0 0 0 0 91 0 20
2019 Administration and operations 42 24 15 10 5 3 1 69 16 485
2019 Human resources 48 22 12 9 7 0 1 72 15 190
2019 Financial management 38 28 18 8 4 3 0 68 13 180
2019 Procurement 40 49 0 0 7 0 4 93 7 25
2019 Real property 32 28 10 20 5 3 2 63 26 40
2019 Material management 33 40 9 5 4 9 0 79 10 15
2019 Information management 31 31 17 8 11 2 0 63 20 90
2019 Information technology 36 28 17 9 6 4 0 66 16 160
2019 Internal audit 48 16 0 0 20 15 0 76 24 15
2019 Evaluation 39 27 21 8 0 5 0 69 9 20
2019 Data sciences 33 20 19 11 16 0 0 53 27 50
2019 Policy 35 26 19 11 6 2 0 63 18 390
2019 Project management 39 27 18 11 5 1 0 66 16 155
2019 Other services to the public 42 17 18 6 10 5 2 63 17 60
2019 None of the above 33 23 17 10 11 4 2 60 22 265

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 30 38 32 50
2024 Intelligence analysts 36 30 34 50
2024 Federal regulators 36 34 30 520
2024 Compliance, inspection and enforcement 32 34 34 595
2024 Communications or public affairs 33 41 26 95
2024 Access to information and privacy 36 38 26 15
2024 Security 29 35 37 125
2024 Science and technology 51 23 26 95
2024 Administration and operations 46 26 29 455
2024 Human resources 33 36 32 195
2024 Financial management 43 27 30 155
2024 Procurement 32 22 46 30
2024 Real property 57 21 21 30
2024 Information management 37 33 30 70
2024 Information technology 32 35 33 190
2024 Internal audit 43 20 37 15
2024 Evaluation 26 18 56 20
2024 Data sciences 49 20 31 45
2024 Policy 47 21 32 430
2024 Project management 47 21 31 185
2024 Other services to the public 30 30 40 70
2024 None of the above 33 34 33 175
2022 Client contact centre 52 29 19 50
2022 Federal regulators 32 35 33 500
2022 Compliance, inspection and enforcement 29 39 32 650
2022 Communications or public affairs 29 41 30 100
2022 Access to information and privacy 60 5 35 15
2022 Security 41 33 26 120
2022 Science and technology 27 36 37 100
2022 Legal services 26 36 38 15
2022 Administration and operations 43 28 29 465
2022 Human resources 37 37 25 205
2022 Financial management 38 28 34 160
2022 Procurement 30 40 30 35
2022 Real property 52 19 29 30
2022 Material management 50 31 19 15
2022 Information management 40 29 30 60
2022 Information technology 33 33 35 200
2022 Internal audit 25 39 36 10
2022 Evaluation 18 41 41 25
2022 Data sciences 36 24 40 50
2022 Policy 47 20 33 390
2022 Project management 46 21 33 210
2022 Other services to the public 32 39 30 80
2022 None of the above 38 28 34 185
2020 Client contact centre 26 33 40 55
2020 Federal regulators 20 49 31 550
2020 Compliance, inspection and enforcement 16 54 30 755
2020 Communications or public affairs 24 35 41 125
2020 Access to information and privacy 50 34 16 30
2020 Security 25 38 37 195
2020 Science and technology 25 43 31 90
2020 Legal services 27 61 11 15
2020 Administration and operations 28 35 37 570
2020 Human resources 21 44 34 195
2020 Financial management 29 35 36 190
2020 Procurement 24 22 53 35
2020 Real property 24 29 46 35
2020 Material management 23 54 23 15
2020 Information management 24 34 42 90
2020 Information technology 21 35 44 210
2020 Internal audit 36 23 41 20
2020 Evaluation 17 44 39 25
2020 Data sciences 43 22 35 55
2020 Policy 33 26 41 430
2020 Project management 29 34 37 185
2020 Other services to the public 19 40 41 80
2020 None of the above 23 41 36 255
2019 Client contact centre 27 38 35 60
2019 Federal regulators 21 43 36 520
2019 Compliance, inspection and enforcement 20 44 35 610
2019 Communications or public affairs 39 23 38 105
2019 Access to information and privacy 52 9 39 20
2019 Security 30 31 40 170
2019 Science and technology 18 49 33 100
2019 Legal services 17 37 46 20
2019 Administration and operations 33 31 35 485
2019 Human resources 34 30 37 190
2019 Financial management 39 32 29 180
2019 Procurement 31 24 45 25
2019 Real property 27 27 46 40
2019 Material management 26 48 26 15
2019 Information management 31 31 38 90
2019 Information technology 28 30 42 160
2019 Internal audit 41 17 42 15
2019 Evaluation 21 56 22 20
2019 Data sciences 55 17 28 50
2019 Policy 36 25 39 390
2019 Project management 32 33 35 155
2019 Other services to the public 29 33 38 60
2019 None of the above 28 39 34 265

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 34 32 0 0 27 7 15
2024 Intelligence analysts 10 31 38 5 5 11 20
2024 Federal regulators 28 27 16 15 8 7 185
2024 Compliance, inspection and enforcement 22 23 19 22 3 11 185
2024 Communications or public affairs 15 38 30 4 7 6 30
2024 Security 17 29 35 10 6 3 35
2024 Science and technology 8 24 27 17 22 2 45
2024 Administration and operations 9 36 25 6 14 10 195
2024 Human resources 15 37 28 4 5 11 65
2024 Financial management 13 39 29 2 12 6 65
2024 Procurement 13 23 32 0 32 0 10
2024 Real property 4 23 48 5 14 5 15
2024 Information management 32 22 19 0 15 13 25
2024 Information technology 19 28 17 21 10 5 60
2024 Data sciences 3 40 18 16 18 5 20
2024 Policy 4 32 35 13 9 7 195
2024 Project management 7 41 30 6 8 9 85
2024 Other services to the public 14 27 23 10 18 8 20
2024 None of the above 17 16 36 10 8 13 60
2022 Client contact centre 14 26 25 5 30 0 25
2022 Federal regulators 38 28 15 13 0 7 155
2022 Compliance, inspection and enforcement 35 29 14 8 6 8 185
2022 Communications or public affairs 10 36 29 0 11 15 30
2022 Security 13 40 21 8 9 8 45
2022 Science and technology 25 20 38 3 14 0 25
2022 Administration and operations 12 45 23 4 10 6 190
2022 Human resources 18 35 18 4 19 7 75
2022 Financial management 15 49 24 1 3 8 60
2022 Procurement 36 16 22 9 0 17 10
2022 Real property 18 13 34 6 12 18 15
2022 Information management 26 32 18 5 10 9 25
2022 Information technology 11 40 18 12 15 4 65
2022 Data sciences 4 20 28 13 35 0 15
2022 Policy 7 32 35 7 9 10 175
2022 Project management 8 37 34 5 8 8 95
2022 Other services to the public 10 23 31 13 11 12 25
2022 None of the above 14 29 35 9 4 9 75
2020 Client contact centre 37 31 26 0 6 0 15
2020 Federal regulators 30 27 33 6 2 3 110
2020 Compliance, inspection and enforcement 41 27 18 8 0 5 120
2020 Communications or public affairs 17 29 35 0 13 6 30
2020 Access to information and privacy 13 13 73 0 0 0 15
2020 Security 10 41 34 2 6 7 50
2020 Science and technology 7 47 15 0 19 11 20
2020 Administration and operations 15 41 30 4 8 2 160
2020 Human resources 9 48 20 0 16 7 40
2020 Financial management 24 39 27 0 3 7 55
2020 Real property 10 19 61 0 10 0 10
2020 Information management 14 23 21 0 30 11 20
2020 Information technology 8 39 41 0 2 9 45
2020 Data sciences 0 33 36 7 23 0 25
2020 Policy 8 29 48 5 6 5 145
2020 Project management 10 38 34 0 10 8 55
2020 Other services to the public 8 34 11 17 18 12 15
2020 None of the above 20 27 33 8 0 11 65
2019 Client contact centre 16 16 43 0 19 6 15
2019 Federal regulators 21 17 38 19 2 2 115
2019 Compliance, inspection and enforcement 31 30 22 7 5 5 125
2019 Communications or public affairs 6 19 51 7 11 5 40
2019 Access to information and privacy 0 30 47 0 14 9 10
2019 Security 13 26 40 9 7 5 50
2019 Science and technology 17 27 15 32 8 0 20
2019 Administration and operations 13 33 29 1 14 9 160
2019 Human resources 7 24 39 5 17 8 60
2019 Financial management 14 35 33 0 13 5 70
2019 Real property 17 37 36 0 0 9 10
2019 Information management 12 21 41 0 22 5 30
2019 Information technology 8 26 48 2 11 4 45
2019 Data sciences 3 21 24 3 48 0 25
2019 Policy 4 27 47 4 8 9 140
2019 Project management 8 24 40 8 16 4 50
2019 Other services to the public 24 23 19 4 8 22 15
2019 None of the above 12 26 25 14 7 16 80
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 15 85 50
2024 Federal regulators 11 89 520
2024 Compliance, inspection and enforcement 15 85 595
2024 Communications or public affairs 17 83 95
2024 Access to information and privacy 0 100 20
2024 Security 17 83 125
2024 Science and technology 6 94 95
2024 Administration and operations 14 86 455
2024 Human resources 10 90 195
2024 Financial management 10 90 155
2024 Material management 0 100 10
2024 Information management 14 86 70
2024 Information technology 12 88 190
2024 Evaluation 0 100 20
2024 Policy 10 90 430
2024 Project management 10 90 185
2024 Other services to the public 16 84 70
2024 None of the above 10 90 175
2022 Client contact centre 18 82 50
2022 Federal regulators 12 88 500
2022 Compliance, inspection and enforcement 13 87 650
2022 Communications or public affairs 8 92 100
2022 Security 17 83 120
2022 Science and technology 11 89 100
2022 Administration and operations 10 90 465
2022 Human resources 8 92 205
2022 Financial management 4 96 160
2022 Real property 0 100 30
2022 Information technology 6 94 200
2022 Internal audit 0 100 10
2022 Data sciences 9 91 50
2022 Policy 9 91 390
2022 Project management 12 88 210
2022 Other services to the public 15 85 80
2022 None of the above 13 87 185
2020 Client contact centre 11 89 55
2020 Federal regulators 12 88 545
2020 Compliance, inspection and enforcement 11 89 755
2020 Communications or public affairs 14 86 125
2020 Access to information and privacy 21 79 30
2020 Security 14 86 195
2020 Science and technology 13 87 90
2020 Legal services 0 100 15
2020 Administration and operations 7 93 570
2020 Human resources 5 95 195
2020 Financial management 3 97 195
2020 Information management 9 91 90
2020 Information technology 9 91 210
2020 Data sciences 13 87 55
2020 Policy 6 94 430
2020 Project management 7 93 185
2020 Other services to the public 15 85 75
2020 None of the above 14 86 255
2019 Client contact centre 15 85 60
2019 Federal regulators 15 85 520
2019 Compliance, inspection and enforcement 15 85 610
2019 Communications or public affairs 20 80 105
2019 Access to information and privacy 26 74 20
2019 Security 20 80 170
2019 Science and technology 16 84 100
2019 Administration and operations 15 85 485
2019 Human resources 9 91 190
2019 Financial management 6 94 180
2019 Procurement 0 100 25
2019 Real property 12 88 40
2019 Information management 10 90 90
2019 Information technology 5 95 160
2019 Data sciences 15 85 50
2019 Policy 11 89 390
2019 Project management 9 91 155
2019 Other services to the public 20 80 60
2019 None of the above 16 84 265

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 33 67 60
2024 Compliance, inspection and enforcement 42 58 85
2024 Communications or public affairs 38 62 15
2024 Security 54 46 25
2024 Administration and operations 54 46 65
2024 Human resources 23 77 20
2024 Financial management 60 40 15
2024 Information technology 54 46 25
2024 Policy 45 55 45
2024 Project management 30 70 20
2024 Other services to the public 53 47 10
2024 None of the above 35 65 15
2022 Federal regulators 28 72 60
2022 Compliance, inspection and enforcement 34 66 85
2022 Security 63 37 20
2022 Science and technology 46 54 10
2022 Administration and operations 37 63 45
2022 Human resources 56 44 15
2022 Information technology 52 48 15
2022 Policy 26 74 35
2022 Project management 37 63 25
2022 Other services to the public 53 47 15
2022 None of the above 57 43 25
2020 Federal regulators 45 55 70
2020 Compliance, inspection and enforcement 53 47 80
2020 Communications or public affairs 33 67 20
2020 Security 54 46 30
2020 Science and technology 61 39 10
2020 Administration and operations 58 42 40
2020 Information technology 37 63 20
2020 Policy 52 48 25
2020 Project management 43 57 15
2020 None of the above 48 52 30
2019 Federal regulators 49 51 75
2019 Compliance, inspection and enforcement 59 41 95
2019 Communications or public affairs 36 64 20
2019 Security 54 46 35
2019 Science and technology 58 42 15
2019 Administration and operations 64 36 70
2019 Human resources 35 65 15
2019 Policy 57 43 40
2019 Project management 39 61 15
2019 Other services to the public 63 37 10
2019 None of the above 50 50 40

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 57 43 60
2024 Compliance, inspection and enforcement 53 47 85
2024 Communications or public affairs 47 53 15
2024 Security 58 42 25
2024 Administration and operations 55 45 65
2024 Human resources 76 24 20
2024 Financial management 75 25 15
2024 Information technology 51 49 25
2024 Policy 54 46 45
2024 Project management 56 44 20
2024 Other services to the public 38 62 10
2024 None of the above 45 55 15
2022 Federal regulators 59 41 60
2022 Compliance, inspection and enforcement 56 44 85
2022 Security 53 47 20
2022 Science and technology 49 51 10
2022 Administration and operations 65 35 45
2022 Human resources 56 44 15
2022 Information technology 53 47 15
2022 Policy 73 27 35
2022 Project management 61 39 25
2022 Other services to the public 57 43 15
2022 None of the above 52 48 25
2020 Federal regulators 59 41 70
2020 Compliance, inspection and enforcement 57 43 80
2020 Communications or public affairs 72 28 20
2020 Security 51 49 30
2020 Science and technology 49 51 10
2020 Administration and operations 51 49 40
2020 Information technology 63 37 20
2020 Policy 63 37 25
2020 Project management 57 43 15
2020 None of the above 68 32 30
2019 Federal regulators 65 35 75
2019 Compliance, inspection and enforcement 57 43 95
2019 Communications or public affairs 60 40 20
2019 Security 55 45 35
2019 Science and technology 43 57 15
2019 Administration and operations 52 48 70
2019 Human resources 64 36 15
2019 Financial management 100 0 10
2019 Policy 70 30 40
2019 Project management 60 40 15
2019 None of the above 48 52 40

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 12 88 85
2024 Communications or public affairs 0 100 15
2024 Administration and operations 9 91 65
2024 Policy 12 88 45
2022 Federal regulators 9 91 60
2022 Compliance, inspection and enforcement 9 91 85
2022 Security 5 95 20
2022 Science and technology 0 100 10
2022 Administration and operations 12 88 45
2022 Human resources 5 95 15
2022 Information technology 5 95 15
2022 Policy 6 94 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 15
2022 None of the above 20 80 25
2020 Federal regulators 9 91 70
2020 Compliance, inspection and enforcement 9 91 80
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 Project management 0 100 15
2019 Federal regulators 5 95 75
2019 Compliance, inspection and enforcement 11 89 95
2019 Administration and operations 9 91 70
2019 Financial management 0 100 10
2019 Project management 0 100 15

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 60
2024 Communications or public affairs 0 100 15
2024 Security 0 100 25
2024 Administration and operations 0 100 65
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 25
2024 Policy 0 100 45
2024 Project management 0 100 20
2024 Other services to the public 0 100 10
2024 None of the above 0 100 15
2022 Federal regulators 2 98 60
2022 Compliance, inspection and enforcement 1 99 85
2022 Security 0 100 20
2022 Science and technology 11 89 10
2022 Administration and operations 0 100 45
2022 Human resources 0 100 15
2022 Information technology 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 15
2022 None of the above 0 100 25
2020 Federal regulators 0 100 70
2020 Compliance, inspection and enforcement 0 100 80
2020 Communications or public affairs 0 100 20
2020 Security 0 100 30
2020 Science and technology 0 100 10
2020 Administration and operations 0 100 40
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Policy 0 100 25
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2020 None of the above 0 100 30
2019 Federal regulators 0 100 75
2019 Compliance, inspection and enforcement 0 100 95
2019 Communications or public affairs 0 100 20
2019 Security 0 100 35
2019 Science and technology 0 100 15
2019 Administration and operations 0 100 70
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Policy 0 100 40
2019 Project management 0 100 15
2019 Other services to the public 0 100 10
2019 None of the above 0 100 40

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 12 88 60
2024 Communications or public affairs 0 100 15
2024 Security 0 100 25
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 None of the above 0 100 15
2022 Federal regulators 3 97 60
2022 Compliance, inspection and enforcement 12 88 85
2022 Security 11 89 20
2022 Science and technology 26 74 10
2022 Administration and operations 2 98 45
2022 Human resources 13 87 15
2022 Information technology 6 94 15
2022 Policy 8 92 35
2022 Project management 12 88 25
2022 Other services to the public 0 100 15
2022 None of the above 3 97 25
2020 Federal regulators 10 90 70
2020 Compliance, inspection and enforcement 6 94 80
2020 Communications or public affairs 0 100 20
2020 Security 21 79 30
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 Project management 0 100 15
2019 Compliance, inspection and enforcement 7 93 95
2019 Science and technology 0 100 15
2019 Financial management 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 8 92 60
2024 Compliance, inspection and enforcement 9 91 85
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2022 Federal regulators 20 80 60
2022 Compliance, inspection and enforcement 7 93 85
2022 Security 0 100 20
2022 Science and technology 24 76 10
2022 Administration and operations 6 94 45
2022 Human resources 0 100 15
2022 Information technology 0 100 15
2022 Policy 9 91 35
2022 Project management 4 96 25
2022 Other services to the public 11 89 15
2022 None of the above 9 91 25
2020 Federal regulators 17 83 70
2020 Compliance, inspection and enforcement 10 90 80
2020 Communications or public affairs 0 100 20
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Project management 0 100 15
2019 Federal regulators 10 90 75
2019 Compliance, inspection and enforcement 10 90 95
2019 Communications or public affairs 0 100 20
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Policy 0 100 40
2019 Project management 0 100 15
2019 None of the above 17 83 40

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 60
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Other services to the public 0 100 10
2024 None of the above 0 100 15
2022 Federal regulators 4 96 60
2022 Compliance, inspection and enforcement 2 98 85
2022 Security 11 89 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 45
2022 Human resources 27 73 15
2022 Information technology 25 75 15
2022 Policy 2 98 35
2022 Project management 0 100 25
2022 Other services to the public 9 91 15
2022 None of the above 18 82 25
2020 Compliance, inspection and enforcement 6 94 80
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 10
2020 Administration and operations 0 100 40
2019 Science and technology 0 100 15
2019 Policy 0 100 40
2019 Project management 0 100 15
2019 Other services to the public 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 36 64 60
2024 Compliance, inspection and enforcement 42 58 85
2024 Communications or public affairs 32 68 15
2024 Security 52 48 25
2024 Administration and operations 29 71 65
2024 Information technology 39 61 25
2024 Policy 41 59 45
2024 Project management 31 69 20
2024 Other services to the public 59 41 10
2024 None of the above 50 50 15
2022 Federal regulators 38 62 60
2022 Compliance, inspection and enforcement 42 58 85
2022 Security 23 77 20
2022 Science and technology 35 65 10
2022 Administration and operations 32 68 45
2022 Human resources 22 78 15
2022 Information technology 50 50 15
2022 Policy 39 61 35
2022 Project management 47 53 25
2022 Other services to the public 40 60 15
2022 None of the above 45 55 25
2020 Federal regulators 41 59 70
2020 Compliance, inspection and enforcement 43 57 80
2020 Communications or public affairs 61 39 20
2020 Security 34 66 30
2020 Science and technology 58 42 10
2020 Administration and operations 44 56 40
2020 Information technology 26 74 20
2020 Project management 36 64 15
2020 None of the above 60 40 30
2019 Federal regulators 39 61 75
2019 Compliance, inspection and enforcement 34 66 95
2019 Communications or public affairs 55 45 20
2019 Security 34 66 35
2019 Science and technology 43 57 15
2019 Administration and operations 36 64 70
2019 Human resources 30 70 15
2019 Financial management 50 50 10
2019 Policy 35 65 40
2019 Other services to the public 54 46 10
2019 None of the above 51 49 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 40 60 60
2024 Compliance, inspection and enforcement 40 60 85
2024 Communications or public affairs 53 47 15
2024 Security 49 51 25
2024 Administration and operations 41 59 65
2024 Human resources 37 63 20
2024 Financial management 42 58 15
2024 Information technology 27 73 25
2024 Policy 52 48 45
2024 Project management 34 66 20
2024 Other services to the public 46 54 10
2022 Federal regulators 39 61 60
2022 Compliance, inspection and enforcement 35 65 85
2022 Security 48 52 20
2022 Science and technology 45 55 10
2022 Administration and operations 32 68 45
2022 Human resources 30 70 15
2022 Information technology 61 39 15
2022 Policy 52 48 35
2022 Project management 52 48 25
2022 Other services to the public 64 36 15
2022 None of the above 38 62 25
2020 Federal regulators 33 67 70
2020 Compliance, inspection and enforcement 30 70 80
2020 Communications or public affairs 44 56 20
2020 Security 31 69 30
2020 Science and technology 53 47 10
2020 Administration and operations 30 70 40
2020 Information technology 42 58 20
2020 Policy 37 63 25
2020 Project management 57 43 15
2020 None of the above 53 47 30
2019 Federal regulators 47 53 75
2019 Compliance, inspection and enforcement 43 57 95
2019 Communications or public affairs 50 50 20
2019 Security 34 66 35
2019 Administration and operations 37 63 70
2019 Human resources 47 53 15
2019 Financial management 50 50 10
2019 Policy 42 58 40
2019 Project management 43 57 15
2019 Other services to the public 55 45 10
2019 None of the above 44 56 40

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 47 53 60
2024 Compliance, inspection and enforcement 49 51 85
2024 Communications or public affairs 33 67 15
2024 Security 59 41 25
2024 Administration and operations 47 53 65
2024 Human resources 37 63 20
2024 Financial management 59 41 15
2024 Information technology 28 72 25
2024 Policy 45 55 45
2024 Project management 34 66 20
2024 Other services to the public 45 55 10
2022 Federal regulators 46 54 60
2022 Compliance, inspection and enforcement 41 59 85
2022 Security 52 48 20
2022 Science and technology 43 57 10
2022 Administration and operations 44 56 45
2022 Human resources 48 52 15
2022 Information technology 27 73 15
2022 Policy 60 40 35
2022 Project management 45 55 25
2022 Other services to the public 48 52 15
2022 None of the above 53 47 25
2020 Federal regulators 47 53 70
2020 Compliance, inspection and enforcement 46 54 80
2020 Communications or public affairs 39 61 20
2020 Security 50 50 30
2020 Administration and operations 39 61 40
2020 Human resources 45 55 10
2020 Information technology 58 42 20
2020 Policy 48 52 25
2020 Project management 50 50 15
2020 None of the above 58 42 30
2019 Federal regulators 46 54 75
2019 Compliance, inspection and enforcement 48 52 95
2019 Communications or public affairs 36 64 20
2019 Security 48 52 35
2019 Administration and operations 41 59 70
2019 Human resources 36 64 15
2019 Financial management 58 42 10
2019 Policy 54 46 40
2019 Project management 43 57 15
2019 Other services to the public 53 47 10
2019 None of the above 34 66 40

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 42 58 60
2024 Compliance, inspection and enforcement 47 53 85
2024 Security 31 69 25
2024 Administration and operations 42 58 65
2024 Human resources 49 51 20
2024 Financial management 30 70 15
2024 Information technology 38 62 25
2024 Policy 33 67 45
2024 Project management 37 63 20
2024 Other services to the public 35 65 10
2024 None of the above 36 64 15
2022 Federal regulators 28 72 60
2022 Compliance, inspection and enforcement 43 57 85
2022 Security 35 65 20
2022 Science and technology 0 100 10
2022 Administration and operations 44 56 45
2022 Human resources 67 33 15
2022 Information technology 46 54 15
2022 Policy 31 69 35
2022 Project management 31 69 25
2022 Other services to the public 15 85 15
2022 None of the above 38 62 25
2020 Federal regulators 35 65 70
2020 Compliance, inspection and enforcement 38 62 80
2020 Communications or public affairs 50 50 20
2020 Security 27 73 30
2020 Science and technology 54 46 10
2020 Administration and operations 48 52 40
2020 Information technology 42 58 20
2020 Policy 48 52 25
2020 None of the above 50 50 30
2019 Federal regulators 52 48 75
2019 Compliance, inspection and enforcement 38 62 95
2019 Communications or public affairs 50 50 20
2019 Security 23 77 35
2019 Science and technology 43 57 15
2019 Administration and operations 36 64 70
2019 Human resources 33 67 15
2019 Policy 49 51 40
2019 Project management 58 42 15
2019 None of the above 36 64 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 44 56 60
2024 Compliance, inspection and enforcement 44 56 85
2024 Security 54 46 25
2024 Administration and operations 36 64 65
2024 Human resources 33 67 20
2024 Financial management 42 58 15
2024 Information technology 29 71 25
2024 Policy 44 56 45
2024 Project management 38 62 20
2024 Other services to the public 45 55 10
2022 Federal regulators 33 67 60
2022 Compliance, inspection and enforcement 30 70 85
2022 Security 31 69 20
2022 Science and technology 35 65 10
2022 Administration and operations 27 73 45
2022 Human resources 23 77 15
2022 Information technology 43 57 15
2022 Policy 41 59 35
2022 Project management 26 74 25
2022 Other services to the public 26 74 15
2022 None of the above 38 62 25
2020 Federal regulators 35 65 70
2020 Compliance, inspection and enforcement 42 58 80
2020 Security 43 57 30
2020 Science and technology 43 57 10
2020 Administration and operations 34 66 40
2020 Information technology 53 47 20
2020 Policy 33 67 25
2020 Project management 43 57 15
2020 None of the above 34 66 30
2019 Federal regulators 44 56 75
2019 Compliance, inspection and enforcement 34 66 95
2019 Communications or public affairs 32 68 20
2019 Security 40 60 35
2019 Administration and operations 37 63 70
2019 Human resources 59 41 15
2019 Financial management 50 50 10
2019 Policy 28 72 40
2019 Project management 36 64 15
2019 Other services to the public 57 43 10
2019 None of the above 30 70 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 42 58 60
2024 Compliance, inspection and enforcement 37 63 85
2024 Communications or public affairs 79 21 15
2024 Security 57 43 25
2024 Administration and operations 58 42 65
2024 Human resources 53 47 20
2024 Financial management 60 40 15
2024 Information technology 58 42 25
2024 Policy 48 52 45
2024 Project management 59 41 20
2024 Other services to the public 68 32 10
2024 None of the above 70 30 15
2022 Federal regulators 39 61 60
2022 Compliance, inspection and enforcement 65 35 85
2022 Security 53 47 20
2022 Science and technology 62 38 10
2022 Administration and operations 66 34 45
2022 Human resources 48 52 15
2022 Information technology 59 41 15
2022 Policy 52 48 35
2022 Project management 45 55 25
2022 Other services to the public 36 64 15
2022 None of the above 62 38 25
2020 Federal regulators 56 44 70
2020 Compliance, inspection and enforcement 54 46 80
2020 Communications or public affairs 61 39 20
2020 Security 47 53 30
2020 Administration and operations 48 52 40
2020 Human resources 55 45 10
2020 Information technology 42 58 20
2020 Policy 63 37 25
2020 None of the above 61 39 30
2019 Federal regulators 55 45 75
2019 Compliance, inspection and enforcement 52 48 95
2019 Communications or public affairs 55 45 20
2019 Security 46 54 35
2019 Administration and operations 59 41 70
2019 Human resources 30 70 15
2019 Policy 63 37 40
2019 Project management 58 42 15
2019 Other services to the public 52 48 10
2019 None of the above 51 49 40

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 40 60 60
2024 Compliance, inspection and enforcement 35 65 85
2024 Security 45 55 25
2024 Administration and operations 26 74 65
2024 Human resources 34 66 20
2024 Financial management 59 41 15
2024 Information technology 43 57 25
2024 Policy 26 74 45
2024 Project management 22 78 20
2024 Other services to the public 36 64 10
2024 None of the above 43 57 15
2022 Federal regulators 37 63 60
2022 Compliance, inspection and enforcement 38 62 85
2022 Security 43 57 20
2022 Science and technology 45 55 10
2022 Administration and operations 43 57 45
2022 Human resources 33 67 15
2022 Information technology 23 77 15
2022 Policy 45 55 35
2022 Project management 18 82 25
2022 Other services to the public 50 50 15
2022 None of the above 31 69 25
2020 Federal regulators 44 56 70
2020 Compliance, inspection and enforcement 37 63 80
2020 Communications or public affairs 61 39 20
2020 Security 51 49 30
2020 Administration and operations 31 69 40
2020 Information technology 37 63 20
2020 Policy 33 67 25
2020 Project management 43 57 15
2020 None of the above 41 59 30
2019 Federal regulators 41 59 75
2019 Compliance, inspection and enforcement 34 66 95
2019 Communications or public affairs 37 63 20
2019 Security 35 65 35
2019 Science and technology 31 69 15
2019 Administration and operations 34 66 70
2019 Financial management 41 59 10
2019 Policy 35 65 40
2019 None of the above 51 49 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 85
2024 Communications or public affairs 0 100 15
2024 Security 0 100 25
2024 Administration and operations 0 100 65
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 25
2024 Policy 0 100 45
2024 Project management 0 100 20
2024 Other services to the public 0 100 10
2022 Federal regulators 0 100 60
2022 Compliance, inspection and enforcement 3 97 85
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 45
2022 Human resources 0 100 15
2022 Information technology 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 15
2022 None of the above 0 100 25
2020 Compliance, inspection and enforcement 0 100 80
2020 Communications or public affairs 0 100 20
2020 Security 0 100 30
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Policy 0 100 25
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2019 Communications or public affairs 0 100 20
2019 Security 0 100 35
2019 Science and technology 0 100 15
2019 Administration and operations 0 100 70
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Other services to the public 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 85
2024 Administration and operations 17 83 65
2024 Information technology 22 78 25
2024 Policy 13 87 45
2024 Other services to the public 0 100 10
2022 Federal regulators 1 99 60
2022 Compliance, inspection and enforcement 2 98 85
2022 Security 10 90 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 45
2022 Human resources 0 100 15
2022 Information technology 0 100 15
2022 Policy 6 94 35
2022 Project management 9 91 25
2022 Other services to the public 7 93 15
2022 None of the above 4 96 25
2020 Communications or public affairs 0 100 20
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2019 Federal regulators 7 93 75
2019 Compliance, inspection and enforcement 7 93 95
2019 Communications or public affairs 0 100 20
2019 Administration and operations 20 80 70
2019 Policy 12 88 40
2019 None of the above 17 83 40

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 60
2024 Compliance, inspection and enforcement 11 89 85
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Project management 0 100 20
2022 Federal regulators 15 85 60
2022 Compliance, inspection and enforcement 20 80 85
2022 Security 13 87 20
2022 Science and technology 7 93 10
2022 Administration and operations 11 89 45
2022 Human resources 6 94 15
2022 Information technology 6 94 15
2022 Policy 10 90 35
2022 Project management 7 93 25
2022 Other services to the public 7 93 15
2022 None of the above 13 87 25
2020 Federal regulators 12 88 70
2020 Compliance, inspection and enforcement 12 88 80
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 None of the above 24 76 30
2019 Federal regulators 14 86 75
2019 Compliance, inspection and enforcement 11 89 95
2019 Human resources 0 100 15
2019 None of the above 15 85 40

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 49 51 60
2024 Compliance, inspection and enforcement 47 53 85
2024 Communications or public affairs 41 59 15
2024 Security 51 49 25
2024 Administration and operations 52 48 65
2024 Human resources 66 34 20
2024 Financial management 54 46 15
2024 Information technology 46 54 25
2024 Policy 50 50 45
2024 Project management 31 69 20
2024 Other services to the public 35 65 10
2024 None of the above 38 62 15
2022 Federal regulators 49 51 60
2022 Compliance, inspection and enforcement 44 56 85
2022 Security 55 45 20
2022 Science and technology 32 68 10
2022 Administration and operations 62 38 45
2022 Human resources 46 54 15
2022 Information technology 64 36 15
2022 Policy 57 43 35
2022 Project management 42 58 25
2022 Other services to the public 57 43 15
2022 None of the above 49 51 25
2020 Federal regulators 40 60 70
2020 Compliance, inspection and enforcement 45 55 80
2020 Communications or public affairs 56 44 20
2020 Security 43 57 30
2020 Science and technology 44 56 10
2020 Administration and operations 26 74 40
2020 Information technology 63 37 20
2020 Policy 52 48 25
2020 Project management 36 64 15
2020 None of the above 60 40 30
2019 Federal regulators 53 47 75
2019 Compliance, inspection and enforcement 46 54 95
2019 Communications or public affairs 64 36 20
2019 Security 46 54 35
2019 Administration and operations 50 50 70
2019 Human resources 46 54 15
2019 Policy 49 51 40
2019 Project management 34 66 15
2019 None of the above 38 62 40

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 60
2024 Compliance, inspection and enforcement 17 83 85
2024 Security 37 63 25
2024 Administration and operations 21 79 65
2024 Information technology 28 72 25
2024 Policy 19 81 45
2022 Federal regulators 20 80 60
2022 Compliance, inspection and enforcement 24 76 85
2022 Security 4 96 20
2022 Science and technology 11 89 10
2022 Administration and operations 30 70 45
2022 Human resources 6 94 15
2022 Information technology 28 72 15
2022 Policy 8 92 35
2022 Project management 18 82 25
2022 Other services to the public 18 82 15
2022 None of the above 31 69 25
2020 Federal regulators 20 80 70
2020 Compliance, inspection and enforcement 16 84 80
2020 Communications or public affairs 28 72 20
2020 Security 17 83 30
2020 Science and technology 58 42 10
2020 Administration and operations 35 65 40
2020 Human resources 45 55 10
2020 Information technology 31 69 20
2020 None of the above 38 62 30
2019 Federal regulators 19 81 75
2019 Compliance, inspection and enforcement 18 82 95
2019 Communications or public affairs 28 72 20
2019 Security 14 86 35
2019 Administration and operations 15 85 70
2019 Policy 14 86 40
2019 Project management 34 66 15
2019 Other services to the public 38 62 10
2019 None of the above 34 66 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 12 88 60
2024 Compliance, inspection and enforcement 23 77 85
2024 Administration and operations 15 85 65
2024 Financial management 27 73 15
2024 Project management 23 77 20
2022 Federal regulators 16 84 60
2022 Compliance, inspection and enforcement 8 92 85
2022 Security 12 88 20
2022 Science and technology 0 100 10
2022 Administration and operations 13 87 45
2022 Human resources 16 84 15
2022 Information technology 14 86 15
2022 Policy 20 80 35
2022 Project management 28 72 25
2022 Other services to the public 26 74 15
2022 None of the above 16 84 25
2020 Federal regulators 16 84 70
2020 Compliance, inspection and enforcement 17 83 80
2020 Security 29 71 30
2020 Administration and operations 19 81 40
2020 Human resources 0 100 10
2020 Project management 0 100 15
2019 Federal regulators 12 88 75
2019 Compliance, inspection and enforcement 13 87 95
2019 Communications or public affairs 27 73 20
2019 Science and technology 0 100 15
2019 Administration and operations 14 86 70
2019 Financial management 0 100 10
2019 Policy 14 86 40
2019 Project management 0 100 15
2019 None of the above 20 80 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 43 57 60
2024 Compliance, inspection and enforcement 53 47 85
2024 Communications or public affairs 58 42 15
2024 Security 63 37 25
2024 Administration and operations 60 40 65
2024 Human resources 44 56 20
2024 Financial management 45 55 15
2024 Information technology 50 50 25
2024 Policy 58 42 45
2024 Project management 28 72 20
2024 Other services to the public 52 48 10
2024 None of the above 50 50 15
2022 Federal regulators 44 56 60
2022 Compliance, inspection and enforcement 54 46 85
2022 Security 42 58 20
2022 Science and technology 40 60 10
2022 Administration and operations 49 51 45
2022 Human resources 76 24 15
2022 Information technology 73 27 15
2022 Policy 56 44 35
2022 Project management 56 44 25
2022 Other services to the public 30 70 15
2022 None of the above 66 34 25
2020 Federal regulators 50 50 70
2020 Compliance, inspection and enforcement 56 44 80
2020 Communications or public affairs 44 56 20
2020 Security 56 44 30
2020 Science and technology 58 42 10
2020 Administration and operations 50 50 40
2020 Information technology 58 42 20
2020 Policy 48 52 25
2020 Project management 43 57 15
2020 None of the above 45 55 30
2019 Federal regulators 61 39 75
2019 Compliance, inspection and enforcement 47 53 95
2019 Communications or public affairs 59 41 20
2019 Security 58 42 35
2019 Science and technology 44 56 15
2019 Administration and operations 57 43 70
2019 Human resources 73 27 15
2019 Policy 33 67 40
2019 Project management 50 50 15
2019 None of the above 57 43 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 20 80 60
2024 Compliance, inspection and enforcement 29 71 85
2024 Administration and operations 20 80 65
2024 Human resources 24 76 20
2024 Policy 15 85 45
2022 Federal regulators 19 81 60
2022 Compliance, inspection and enforcement 21 79 85
2022 Security 18 82 20
2022 Science and technology 19 81 10
2022 Administration and operations 28 72 45
2022 Human resources 22 78 15
2022 Information technology 26 74 15
2022 Policy 22 78 35
2022 Project management 20 80 25
2022 Other services to the public 11 89 15
2022 None of the above 31 69 25
2020 Federal regulators 28 72 70
2020 Compliance, inspection and enforcement 30 70 80
2020 Security 33 67 30
2020 Administration and operations 23 77 40
2020 Information technology 42 58 20
2020 Policy 22 78 25
2020 None of the above 17 83 30
2019 Federal regulators 26 74 75
2019 Compliance, inspection and enforcement 33 67 95
2019 Communications or public affairs 36 64 20
2019 Security 28 72 35
2019 Administration and operations 29 71 70
2019 Financial management 59 41 10
2019 Policy 29 71 40
2019 None of the above 23 77 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 60
2024 Compliance, inspection and enforcement 21 79 85
2024 Human resources 0 100 20
2024 Information technology 0 100 25
2024 Policy 10 90 45
2024 Project management 0 100 20
2022 Federal regulators 21 79 60
2022 Compliance, inspection and enforcement 10 90 85
2022 Security 13 87 20
2022 Science and technology 0 100 10
2022 Administration and operations 19 81 45
2022 Human resources 13 87 15
2022 Information technology 7 93 15
2022 Policy 8 92 35
2022 Project management 4 96 25
2022 Other services to the public 9 91 15
2022 None of the above 17 83 25
2020 Federal regulators 17 83 70
2020 Compliance, inspection and enforcement 11 89 80
2020 Science and technology 0 100 10
2020 Administration and operations 14 86 40
2020 Project management 0 100 15
2020 None of the above 26 74 30
2019 Federal regulators 10 90 75
2019 Compliance, inspection and enforcement 11 89 95
2019 Security 25 75 35
2019 Administration and operations 11 89 70
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Policy 16 84 40

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 17 83 60
2024 Compliance, inspection and enforcement 25 75 85
2024 Security 22 78 25
2024 Administration and operations 13 87 65
2024 Policy 13 87 45
2022 Federal regulators 17 83 60
2022 Compliance, inspection and enforcement 24 76 85
2022 Security 20 80 20
2022 Science and technology 23 77 10
2022 Administration and operations 26 74 45
2022 Human resources 13 87 15
2022 Information technology 16 84 15
2022 Policy 13 87 35
2022 Project management 17 83 25
2022 Other services to the public 15 85 15
2022 None of the above 13 87 25
2020 Federal regulators 18 82 70
2020 Compliance, inspection and enforcement 27 73 80
2020 Security 22 78 30
2020 Administration and operations 15 85 40
2020 Human resources 0 100 10
2020 Other services to the public 0 100 10
2020 None of the above 20 80 30
2019 Federal regulators 27 73 75
2019 Compliance, inspection and enforcement 31 69 95
2019 Administration and operations 16 84 70
2019 Human resources 33 67 15
2019 Policy 21 79 40
2019 None of the above 19 81 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 17 83 60
2024 Compliance, inspection and enforcement 10 90 85
2024 Communications or public affairs 0 100 15
2024 Administration and operations 12 88 65
2024 Policy 12 88 45
2024 Project management 0 100 20
2022 Federal regulators 5 95 60
2022 Compliance, inspection and enforcement 12 88 85
2022 Security 4 96 20
2022 Science and technology 0 100 10
2022 Administration and operations 14 86 45
2022 Human resources 7 93 15
2022 Information technology 9 91 15
2022 Policy 5 95 35
2022 Project management 12 88 25
2022 Other services to the public 9 91 15
2022 None of the above 12 88 25
2020 Compliance, inspection and enforcement 7 93 80
2020 Security 0 100 30
2020 Administration and operations 13 87 40
2020 Other services to the public 0 100 10
2019 Federal regulators 13 87 75
2019 Compliance, inspection and enforcement 5 95 95
2019 Communications or public affairs 0 100 20
2019 Science and technology 0 100 15
2019 Project management 0 100 15

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 16 84 85
2024 Communications or public affairs 0 100 15
2024 Administration and operations 10 90 65
2024 Human resources 0 100 20
2024 Other services to the public 0 100 10
2022 Federal regulators 18 82 60
2022 Compliance, inspection and enforcement 14 86 85
2022 Security 9 91 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 45
2022 Human resources 6 94 15
2022 Information technology 7 93 15
2022 Policy 12 88 35
2022 Project management 11 89 25
2022 Other services to the public 9 91 15
2022 None of the above 13 87 25
2020 Federal regulators 9 91 70
2020 Compliance, inspection and enforcement 11 89 80
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2020 None of the above 16 84 30
2019 Federal regulators 12 88 75
2019 Compliance, inspection and enforcement 13 87 95
2019 Communications or public affairs 0 100 20
2019 Science and technology 0 100 15

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 9 91 85
2024 Communications or public affairs 0 100 15
2024 Administration and operations 11 89 65
2024 Policy 12 88 45
2022 Federal regulators 8 92 60
2022 Compliance, inspection and enforcement 9 91 85
2022 Security 19 81 20
2022 Science and technology 11 89 10
2022 Administration and operations 4 96 45
2022 Human resources 5 95 15
2022 Information technology 7 93 15
2022 Policy 3 97 35
2022 Project management 3 97 25
2022 Other services to the public 6 94 15
2022 None of the above 5 95 25
2020 Federal regulators 17 83 70
2020 Compliance, inspection and enforcement 10 90 80
2020 Communications or public affairs 0 100 20
2020 None of the above 21 79 30
2019 Federal regulators 11 89 75
2019 Compliance, inspection and enforcement 15 85 95
2019 Security 15 85 35
2019 Administration and operations 9 91 70
2019 Financial management 0 100 10
2019 Policy 11 89 40

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 60
2024 Compliance, inspection and enforcement 12 88 85
2024 Communications or public affairs 0 100 15
2024 Administration and operations 7 93 65
2022 Federal regulators 11 89 60
2022 Compliance, inspection and enforcement 4 96 85
2022 Security 22 78 20
2022 Science and technology 0 100 10
2022 Administration and operations 10 90 45
2022 Human resources 6 94 15
2022 Information technology 34 66 15
2022 Policy 5 95 35
2022 Project management 6 94 25
2022 Other services to the public 28 72 15
2022 None of the above 16 84 25
2020 Federal regulators 13 87 70
2020 Compliance, inspection and enforcement 12 88 80
2020 Communications or public affairs 0 100 20
2020 Security 17 83 30
2020 Other services to the public 0 100 10
2019 Federal regulators 8 92 75
2019 Compliance, inspection and enforcement 18 82 95
2019 Administration and operations 8 92 70
2019 Policy 14 86 40
2019 None of the above 12 88 40

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 33 67 60
2024 Compliance, inspection and enforcement 29 71 85
2024 Communications or public affairs 37 63 15
2024 Security 25 75 25
2024 Administration and operations 30 70 65
2024 Human resources 32 68 20
2024 Financial management 45 55 15
2024 Information technology 34 66 25
2024 Policy 34 66 45
2024 Project management 38 62 20
2024 None of the above 38 62 15
2022 Federal regulators 32 68 60
2022 Compliance, inspection and enforcement 31 69 85
2022 Security 22 78 20
2022 Science and technology 18 82 10
2022 Administration and operations 32 68 45
2022 Human resources 13 87 15
2022 Information technology 20 80 15
2022 Policy 29 71 35
2022 Project management 30 70 25
2022 Other services to the public 40 60 15
2022 None of the above 16 84 25
2020 Federal regulators 26 74 70
2020 Compliance, inspection and enforcement 23 77 80
2020 Communications or public affairs 50 50 20
2020 Security 27 73 30
2020 Administration and operations 33 67 40
2020 Information technology 26 74 20
2020 Policy 33 67 25
2020 Project management 35 65 15
2020 None of the above 25 75 30
2019 Federal regulators 22 78 75
2019 Compliance, inspection and enforcement 24 76 95
2019 Security 18 82 35
2019 Science and technology 33 67 15
2019 Administration and operations 24 76 70
2019 Policy 34 66 40
2019 None of the above 34 66 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 55
2024 Compliance, inspection and enforcement 11 89 70
2024 Communications or public affairs 0 100 15
2024 Administration and operations 12 88 60
2022 Federal regulators 12 88 50
2022 Compliance, inspection and enforcement 11 89 70
2022 Security 18 82 20
2022 Science and technology 9 91 10
2022 Administration and operations 6 94 45
2022 Human resources 7 93 15
2022 Information technology 9 91 10
2022 Policy 10 90 35
2022 Project management 8 92 20
2022 Other services to the public 6 94 10
2022 None of the above 13 87 20
2020 Federal regulators 8 92 60
2020 Compliance, inspection and enforcement 7 93 70
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2019 Compliance, inspection and enforcement 11 89 80

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 55
2024 Compliance, inspection and enforcement 13 87 70
2024 Administration and operations 23 77 60
2024 Financial management 45 55 15
2024 Policy 19 81 40
2024 Project management 40 60 20
2024 None of the above 40 60 15
2022 Federal regulators 15 85 50
2022 Compliance, inspection and enforcement 12 88 70
2022 Security 8 92 20
2022 Science and technology 29 71 10
2022 Administration and operations 10 90 45
2022 Human resources 20 80 15
2022 Information technology 47 53 10
2022 Policy 18 82 35
2022 Project management 30 70 20
2022 Other services to the public 17 83 10
2022 None of the above 16 84 20
2020 Federal regulators 20 80 60
2020 Compliance, inspection and enforcement 9 91 70
2020 None of the above 22 78 25
2019 Federal regulators 13 87 65
2019 Compliance, inspection and enforcement 19 81 80
2019 Science and technology 31 69 15

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 70
2024 Communications or public affairs 0 100 15
2024 Administration and operations 13 87 60
2022 Federal regulators 4 96 50
2022 Compliance, inspection and enforcement 9 91 70
2022 Security 13 87 20
2022 Science and technology 9 91 10
2022 Administration and operations 10 90 45
2022 Human resources 14 86 15
2022 Information technology 32 68 10
2022 Policy 6 94 35
2022 Project management 10 90 20
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Federal regulators 17 83 60
2020 Communications or public affairs 0 100 20
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2019 Federal regulators 7 93 65
2019 Compliance, inspection and enforcement 7 93 80
2019 Communications or public affairs 0 100 20

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 12 88 55
2024 Security 0 100 20
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Project management 0 100 20
2024 Other services to the public 0 100 10
2022 Federal regulators 6 94 50
2022 Compliance, inspection and enforcement 6 94 70
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 16 84 45
2022 Human resources 0 100 15
2022 Information technology 0 100 10
2022 Policy 6 94 35
2022 Project management 0 100 20
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Other services to the public 0 100 10
2019 Compliance, inspection and enforcement 8 92 80

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 12 88 70
2024 Administration and operations 20 80 60
2024 None of the above 0 100 15
2022 Federal regulators 11 89 50
2022 Compliance, inspection and enforcement 6 94 70
2022 Security 16 84 20
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 45
2022 Human resources 18 82 15
2022 Information technology 30 70 10
2022 Policy 10 90 35
2022 Project management 16 84 20
2022 Other services to the public 6 94 10
2022 None of the above 8 92 20
2020 Federal regulators 10 90 60
2020 Science and technology 0 100 10
2019 Federal regulators 8 92 65
2019 Compliance, inspection and enforcement 8 92 80
2019 Science and technology 0 100 15

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Administration and operations 9 91 60
2024 Human resources 0 100 20
2024 Policy 11 89 40
2024 Other services to the public 0 100 10
2022 Federal regulators 6 94 50
2022 Compliance, inspection and enforcement 11 89 70
2022 Security 0 100 20
2022 Science and technology 9 91 10
2022 Administration and operations 11 89 45
2022 Human resources 0 100 15
2022 Information technology 5 95 10
2022 Policy 9 91 35
2022 Project management 11 89 20
2022 Other services to the public 0 100 10
2022 None of the above 5 95 20
2020 Federal regulators 7 93 60
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2019 Compliance, inspection and enforcement 8 92 80

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 70
2024 Communications or public affairs 0 100 15
2024 Administration and operations 14 86 60
2024 Policy 13 87 40
2024 Other services to the public 0 100 10
2022 Federal regulators 4 96 50
2022 Compliance, inspection and enforcement 5 95 70
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 28 72 45
2022 Human resources 7 93 15
2022 Information technology 13 87 10
2022 Policy 21 79 35
2022 Project management 30 70 20
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Communications or public affairs 0 100 20
2020 Other services to the public 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 55
2024 Administration and operations 23 77 60
2024 Financial management 40 60 15
2024 Information technology 37 63 20
2024 Policy 15 85 40
2024 Other services to the public 0 100 10
2024 None of the above 0 100 15
2022 Federal regulators 4 96 50
2022 Compliance, inspection and enforcement 15 85 70
2022 Security 16 84 20
2022 Science and technology 19 81 10
2022 Administration and operations 14 86 45
2022 Human resources 30 70 15
2022 Information technology 0 100 10
2022 Policy 14 86 35
2022 Project management 21 79 20
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2020 Communications or public affairs 28 72 20
2019 Federal regulators 7 93 65
2019 Communications or public affairs 0 100 20

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 55
2024 Compliance, inspection and enforcement 10 90 70
2024 Administration and operations 12 88 60
2024 Information technology 30 70 20
2024 Policy 14 86 40
2024 Other services to the public 0 100 10
2022 Federal regulators 13 87 50
2022 Compliance, inspection and enforcement 12 88 70
2022 Security 9 91 20
2022 Science and technology 16 84 10
2022 Administration and operations 12 88 45
2022 Human resources 30 70 15
2022 Information technology 0 100 10
2022 Policy 10 90 35
2022 Project management 4 96 20
2022 Other services to the public 0 100 10
2022 None of the above 9 91 20
2020 Compliance, inspection and enforcement 12 88 70
2020 Human resources 0 100 10
2020 None of the above 19 81 25
2019 Compliance, inspection and enforcement 7 93 80

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 24 76 55
2024 Compliance, inspection and enforcement 25 75 70
2024 Communications or public affairs 48 52 15
2024 Security 25 75 20
2024 Administration and operations 32 68 60
2024 Financial management 40 60 15
2024 Information technology 36 64 20
2024 Policy 41 59 40
2024 Project management 33 67 20
2022 Federal regulators 14 86 50
2022 Compliance, inspection and enforcement 38 62 70
2022 Security 25 75 20
2022 Science and technology 36 64 10
2022 Administration and operations 39 61 45
2022 Human resources 32 68 15
2022 Information technology 0 100 10
2022 Policy 28 72 35
2022 Project management 17 83 20
2022 Other services to the public 7 93 10
2022 None of the above 33 67 20
2020 Federal regulators 28 72 60
2020 Compliance, inspection and enforcement 26 74 70
2020 Communications or public affairs 33 67 20
2020 Human resources 45 55 10
2020 Project management 36 64 15
2020 None of the above 38 62 25
2019 Federal regulators 30 70 65
2019 Compliance, inspection and enforcement 23 77 80
2019 Communications or public affairs 27 73 20
2019 Science and technology 32 68 15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 7 93 70
2024 None of the above 0 100 15
2022 Federal regulators 6 94 50
2022 Compliance, inspection and enforcement 7 93 70
2022 Security 5 95 20
2022 Science and technology 11 89 10
2022 Administration and operations 8 92 45
2022 Human resources 7 93 15
2022 Information technology 10 90 10
2022 Policy 3 97 35
2022 Project management 18 82 20
2022 Other services to the public 12 88 10
2022 None of the above 9 91 20
2020 Federal regulators 12 88 60
2020 Compliance, inspection and enforcement 7 93 70
2020 Project management 0 100 15
2020 Other services to the public 0 100 10
2019 Federal regulators 8 92 65
2019 Compliance, inspection and enforcement 7 93 80

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 48 52 55
2024 Compliance, inspection and enforcement 39 61 70
2024 Communications or public affairs 47 53 15
2024 Security 42 58 20
2024 Administration and operations 41 59 60
2024 Human resources 58 42 20
2024 Financial management 39 61 15
2024 Information technology 49 51 20
2024 Policy 66 34 40
2024 Project management 38 62 20
2024 None of the above 32 68 15
2022 Federal regulators 36 64 50
2022 Compliance, inspection and enforcement 48 52 70
2022 Security 34 66 20
2022 Science and technology 52 48 10
2022 Administration and operations 46 54 45
2022 Human resources 29 71 15
2022 Information technology 27 73 10
2022 Policy 49 51 35
2022 Project management 49 51 20
2022 Other services to the public 53 47 10
2022 None of the above 29 71 20
2020 Federal regulators 43 57 60
2020 Compliance, inspection and enforcement 43 57 70
2020 Communications or public affairs 56 44 20
2020 Science and technology 43 57 10
2020 Project management 57 43 15
2020 Other services to the public 40 60 10
2020 None of the above 49 51 25
2019 Federal regulators 48 52 65
2019 Compliance, inspection and enforcement 45 55 80
2019 Communications or public affairs 68 32 20
2019 Science and technology 37 63 15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 70
2024 Communications or public affairs 0 100 15
2024 Administration and operations 0 100 60
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Policy 0 100 40
2024 Project management 0 100 20
2024 Other services to the public 0 100 10
2024 None of the above 0 100 15
2022 Federal regulators 0 100 50
2022 Compliance, inspection and enforcement 0 100 70
2022 Security 5 95 20
2022 Science and technology 0 100 10
2022 Administration and operations 2 98 45
2022 Human resources 0 100 15
2022 Information technology 0 100 10
2022 Policy 3 97 35
2022 Project management 5 95 20
2022 Other services to the public 10 90 10
2022 None of the above 0 100 20
2020 Federal regulators 0 100 60
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 10
2020 Human resources 0 100 10
2020 Project management 0 100 15
2020 Other services to the public 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 49 51 55
2024 Compliance, inspection and enforcement 61 39 70
2024 Communications or public affairs 59 41 15
2024 Security 60 40 20
2024 Administration and operations 55 45 60
2024 Human resources 57 43 20
2024 Financial management 45 55 15
2024 Information technology 53 47 20
2024 Policy 58 42 40
2024 Project management 58 42 20
2024 Other services to the public 61 39 10
2024 None of the above 52 48 15
2022 Federal regulators 52 48 50
2022 Compliance, inspection and enforcement 55 45 70
2022 Security 42 58 20
2022 Science and technology 64 36 10
2022 Administration and operations 67 33 45
2022 Human resources 53 47 15
2022 Information technology 53 47 10
2022 Policy 48 52 35
2022 Project management 38 62 20
2022 Other services to the public 49 51 10
2022 None of the above 52 48 20
2020 Federal regulators 60 40 60
2020 Compliance, inspection and enforcement 60 40 70
2020 Communications or public affairs 56 44 20
2020 Science and technology 58 42 10
2020 Human resources 45 55 10
2020 None of the above 57 43 25
2019 Federal regulators 71 29 65
2019 Compliance, inspection and enforcement 53 47 80
2019 Communications or public affairs 46 54 20
2019 Science and technology 50 50 15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 6 94 70
2024 Security 0 100 20
2024 Human resources 0 100 20
2024 None of the above 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 55
2024 Compliance, inspection and enforcement 20 80 70
2024 Administration and operations 11 89 60
2022 Federal regulators 13 87 50
2022 Compliance, inspection and enforcement 20 80 70
2022 Security 22 78 20
2022 Science and technology 18 82 10
2022 Administration and operations 14 86 45
2022 Human resources 24 76 15
2022 Information technology 22 78 10
2022 Policy 15 85 35
2022 Project management 4 96 20
2022 Other services to the public 19 81 10
2022 None of the above 9 91 20
2020 Federal regulators 15 85 60
2020 Compliance, inspection and enforcement 18 82 70
2020 Human resources 0 100 10
2019 Federal regulators 15 85 65
2019 Compliance, inspection and enforcement 15 85 80
2019 Communications or public affairs 32 68 20

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 17 16 0 2 31 13 67 4 50
2024 Intelligence analysts 17 4 11 6 12 35 16 42 36 50
2024 Federal regulators 12 16 17 7 8 31 9 46 25 520
2024 Compliance, inspection and enforcement 12 14 15 7 10 34 8 45 29 595
2024 Communications or public affairs 13 7 17 3 5 46 8 45 18 90
2024 Security 13 17 12 8 12 32 6 48 32 125
2024 Science and technology 16 11 10 8 3 42 10 57 22 95
2024 Administration and operations 16 17 14 6 5 31 10 57 19 455
2024 Human resources 17 21 11 4 4 34 10 68 13 195
2024 Financial management 13 16 14 3 6 39 8 57 17 155
2024 Procurement 28 18 8 3 11 25 6 68 21 30
2024 Information management 22 9 13 3 14 31 8 51 27 70
2024 Information technology 23 14 9 3 4 35 12 70 14 190
2024 Data sciences 12 10 11 2 6 45 14 54 20 45
2024 Policy 8 11 12 7 7 45 9 42 31 430
2024 Project management 12 9 14 5 6 43 11 46 25 185
2024 Other services to the public 16 10 13 5 12 33 11 47 29 70
2024 None of the above 15 16 14 6 5 32 12 56 19 175
2022 Client contact centre 14 19 13 0 9 34 10 61 17 50
2022 Federal regulators 13 16 14 6 8 34 9 52 24 500
2022 Compliance, inspection and enforcement 16 15 13 5 9 34 7 53 25 650
2022 Communications or public affairs 7 9 15 3 3 53 10 44 15 100
2022 Security 14 17 18 6 10 27 8 47 25 120
2022 Science and technology 12 12 19 6 5 34 13 44 21 100
2022 Administration and operations 16 16 11 5 3 33 16 63 16 465
2022 Human resources 25 17 11 3 2 31 9 72 9 205
2022 Financial management 23 17 8 2 3 39 9 76 9 160
2022 Material management 0 14 23 0 6 32 24 33 14 15
2022 Information management 21 5 16 1 8 32 17 51 18 65
2022 Information technology 25 13 9 3 2 37 11 73 10 200
2022 Data sciences 19 10 6 7 5 45 8 61 26 50
2022 Policy 11 9 10 3 6 48 14 51 23 390
2022 Project management 12 16 12 9 5 38 8 52 26 210
2022 Other services to the public 18 11 10 5 14 29 14 50 33 80
2022 None of the above 13 15 13 7 9 33 10 50 27 185
2020 Client contact centre 22 14 19 8 3 29 4 54 17 55
2020 Federal regulators 17 18 20 6 7 27 5 52 19 545
2020 Compliance, inspection and enforcement 19 20 18 6 6 25 6 57 18 755
2020 Communications or public affairs 17 15 11 4 3 39 11 64 14 125
2020 Access to information and privacy 28 19 16 0 8 20 10 66 12 30
2020 Security 19 22 21 11 7 15 5 52 22 195
2020 Science and technology 19 13 10 9 3 36 10 59 23 90
2020 Legal services 48 11 0 0 0 36 6 100 0 15
2020 Administration and operations 25 20 17 3 3 25 7 66 9 570
2020 Human resources 30 22 13 2 1 24 6 76 6 195
2020 Financial management 25 17 15 2 2 35 4 70 6 190
2020 Procurement 21 14 16 5 3 29 11 59 14 35
2020 Real property 10 29 15 3 0 38 6 70 4 35
2020 Material management 25 45 0 0 0 18 12 100 0 15
2020 Information management 25 19 12 1 5 29 9 71 10 90
2020 Information technology 26 18 18 0 2 24 11 68 4 210
2020 Internal audit 23 13 14 9 5 27 9 57 21 20
2020 Evaluation 17 13 26 9 0 35 0 47 13 25
2020 Data sciences 17 10 7 2 6 42 17 64 19 55
2020 Policy 17 14 16 5 4 38 6 55 17 430
2020 Project management 16 17 20 5 4 31 8 54 14 185
2020 Other services to the public 26 20 14 8 8 17 8 60 21 75
2020 None of the above 17 16 23 7 10 21 6 46 23 255
2019 Client contact centre 14 20 20 4 3 33 8 56 11 60
2019 Federal regulators 14 16 22 9 9 24 6 44 25 520
2019 Compliance, inspection and enforcement 14 19 20 7 9 23 8 48 24 610
2019 Communications or public affairs 10 7 23 9 5 37 9 32 26 105
2019 Access to information and privacy 27 4 24 4 18 22 0 40 29 20
2019 Security 17 21 18 8 8 21 6 53 22 170
2019 Science and technology 14 17 22 7 3 28 9 49 16 100
2019 Legal services 32 15 4 9 0 22 17 78 14 20
2019 Administration and operations 21 16 21 7 5 22 8 53 18 485
2019 Human resources 28 19 15 4 6 21 7 65 14 190
2019 Financial management 21 16 18 4 5 28 7 58 14 180
2019 Procurement 23 10 27 6 3 27 3 48 13 25
2019 Real property 10 18 20 5 8 35 5 46 21 40
2019 Material management 29 21 28 0 9 4 9 57 11 15
2019 Information management 21 14 12 6 6 28 14 59 21 90
2019 Information technology 25 20 15 1 3 29 7 70 7 160
2019 Internal audit 42 16 9 0 6 27 0 80 8 15
2019 Evaluation 9 33 5 8 6 40 0 69 23 20
2019 Data sciences 11 8 20 3 12 31 16 35 28 50
2019 Policy 14 14 19 6 5 35 8 48 19 390
2019 Project management 14 10 26 10 4 27 9 38 22 155
2019 Other services to the public 24 10 22 12 9 14 7 44 27 60
2019 None of the above 15 11 23 5 10 28 7 41 24 265

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 36 9 2 4 16 0 82 7 50
2024 Intelligence analysts 33 17 17 4 12 14 4 61 19 50
2024 Federal regulators 28 32 16 6 5 11 2 69 12 520
2024 Compliance, inspection and enforcement 28 32 15 6 8 9 1 67 16 595
2024 Communications or public affairs 36 35 13 5 5 5 1 75 10 95
2024 Security 31 29 15 6 10 9 0 66 17 125
2024 Science and technology 34 28 14 7 4 12 1 71 13 95
2024 Administration and operations 30 34 12 7 4 11 2 73 13 455
2024 Human resources 31 38 12 5 2 11 2 79 7 195
2024 Financial management 36 29 9 4 3 14 3 80 9 155
2024 Procurement 36 30 15 0 2 16 0 79 3 30
2024 Real property 21 32 16 11 0 19 0 66 14 30
2024 Information management 38 29 9 1 12 9 1 75 15 70
2024 Information technology 37 28 13 5 3 13 1 76 9 190
2024 Internal audit 46 18 17 13 0 5 0 68 13 15
2024 Data sciences 31 33 10 2 6 17 2 79 9 45
2024 Policy 23 29 15 10 6 16 2 63 19 425
2024 Project management 25 32 13 6 6 16 2 70 14 185
2024 Other services to the public 24 22 18 9 8 19 0 58 20 70
2024 None of the above 26 33 15 8 3 14 1 69 13 175
2022 Client contact centre 30 39 8 3 5 15 0 81 10 50
2022 Federal regulators 32 34 13 5 5 8 2 73 12 500
2022 Compliance, inspection and enforcement 35 29 14 6 5 10 2 72 12 650
2022 Communications or public affairs 24 45 10 2 3 15 1 82 6 100
2022 Security 31 27 17 7 6 12 0 66 15 120
2022 Science and technology 25 32 23 10 2 9 0 62 13 100
2022 Legal services 40 44 0 0 0 16 0 100 0 15
2022 Administration and operations 36 31 10 5 3 13 2 79 9 465
2022 Human resources 41 27 13 3 1 12 2 79 5 205
2022 Financial management 38 28 16 1 2 14 1 78 3 160
2022 Procurement 35 36 16 6 0 7 0 76 7 35
2022 Real property 16 54 9 4 0 18 0 85 4 30
2022 Information management 36 22 22 4 5 10 0 65 10 65
2022 Information technology 42 31 11 2 2 12 1 83 4 200
2022 Evaluation 29 41 13 0 4 7 4 80 5 25
2022 Data sciences 31 28 5 5 6 20 3 77 16 50
2022 Policy 26 30 11 5 4 23 2 74 12 390
2022 Project management 26 31 18 8 3 13 0 66 13 210
2022 Other services to the public 33 38 13 5 8 3 0 73 14 80
2022 None of the above 29 23 13 7 9 17 3 65 20 185
2020 Client contact centre 34 29 11 8 3 13 1 74 13 55
2020 Federal regulators 34 29 16 8 4 7 1 69 13 550
2020 Compliance, inspection and enforcement 34 35 15 5 5 5 1 73 11 755
2020 Communications or public affairs 35 34 14 2 3 9 2 78 6 125
2020 Access to information and privacy 44 25 13 0 8 10 0 77 9 30
2020 Security 34 34 13 10 3 7 0 73 13 195
2020 Science and technology 33 30 16 4 4 12 0 73 9 90
2020 Legal services 84 0 6 0 0 11 0 94 0 15
2020 Administration and operations 43 28 14 2 3 9 1 79 6 570
2020 Human resources 50 32 8 1 0 8 0 89 2 195
2020 Financial management 39 30 14 3 1 10 3 79 4 190
2020 Procurement 51 21 17 0 0 8 3 81 0 30
2020 Real property 22 65 5 2 0 5 0 92 3 35
2020 Material management 62 20 6 6 0 0 6 87 7 15
2020 Information management 41 28 13 3 3 11 1 78 7 90
2020 Information technology 44 27 13 1 2 12 1 81 4 210
2020 Internal audit 46 22 9 9 0 9 5 79 10 20
2020 Evaluation 35 22 22 8 0 13 0 66 10 25
2020 Data sciences 29 26 11 3 5 18 8 74 11 55
2020 Policy 34 31 17 4 4 10 0 72 9 430
2020 Project management 33 31 16 5 1 11 2 74 7 185
2020 Other services to the public 38 28 18 7 3 6 0 70 11 75
2020 None of the above 27 29 20 7 8 8 2 61 16 255
2019 Client contact centre 23 37 16 1 1 15 5 76 4 60
2019 Federal regulators 28 28 21 8 6 7 1 61 16 520
2019 Compliance, inspection and enforcement 33 29 15 7 7 7 1 68 15 610
2019 Communications or public affairs 20 33 22 8 4 10 3 61 14 105
2019 Access to information and privacy 41 11 26 7 11 4 0 54 19 20
2019 Security 25 38 20 6 3 7 0 68 10 165
2019 Science and technology 29 31 20 5 5 8 3 67 11 100
2019 Legal services 46 21 21 0 0 4 8 76 0 20
2019 Administration and operations 40 27 15 6 4 7 1 72 11 485
2019 Human resources 43 29 12 5 4 7 1 78 9 190
2019 Financial management 34 31 14 3 4 12 2 76 8 180
2019 Procurement 33 25 26 13 0 3 0 60 13 25
2019 Real property 22 38 15 10 5 9 0 67 17 40
2019 Material management 63 13 15 5 4 0 0 76 9 15
2019 Information management 32 26 17 4 5 17 0 69 10 90
2019 Information technology 37 37 13 2 2 8 1 81 4 160
2019 Internal audit 33 26 6 11 6 20 0 73 20 15
2019 Evaluation 16 49 5 10 0 20 0 81 13 20
2019 Data sciences 28 21 17 5 8 17 3 62 17 50
2019 Policy 27 29 17 7 4 15 1 67 13 390
2019 Project management 28 30 20 7 3 12 0 66 11 155
2019 Other services to the public 40 20 18 8 7 3 3 65 16 60
2019 None of the above 27 27 21 7 7 11 1 61 16 265
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 11 89 50
2024 Intelligence analysts 16 84 50
2024 Federal regulators 11 89 520
2024 Compliance, inspection and enforcement 11 89 595
2024 Communications or public affairs 8 92 95
2024 Security 11 89 125
2024 Science and technology 7 93 95
2024 Administration and operations 7 93 455
2024 Human resources 5 95 195
2024 Financial management 6 94 155
2024 Material management 0 100 10
2024 Information management 11 89 70
2024 Information technology 8 92 185
2024 Internal audit 0 100 15
2024 Policy 8 92 425
2024 Project management 7 93 185
2024 Other services to the public 10 90 70
2024 None of the above 6 94 175
2022 Client contact centre 9 91 50
2022 Federal regulators 8 92 500
2022 Compliance, inspection and enforcement 6 94 650
2022 Security 14 86 115
2022 Administration and operations 5 95 465
2022 Human resources 6 94 205
2022 Financial management 4 96 160
2022 Real property 0 100 30
2022 Information technology 4 96 200
2022 Internal audit 0 100 10
2022 Policy 8 92 390
2022 Project management 8 92 210
2022 Other services to the public 15 85 80
2022 None of the above 10 90 185
2020 Client contact centre 9 91 55
2020 Federal regulators 9 91 550
2020 Compliance, inspection and enforcement 6 94 755
2020 Communications or public affairs 8 92 125
2020 Security 5 95 195
2020 Legal services 0 100 15
2020 Administration and operations 5 95 570
2020 Human resources 4 96 195
2020 Financial management 3 97 190
2020 Material management 0 100 15
2020 Information management 9 91 90
2020 Information technology 6 94 210
2020 Data sciences 10 90 55
2020 Policy 8 92 430
2020 Project management 4 96 185
2020 Other services to the public 10 90 75
2020 None of the above 7 93 255
2019 Client contact centre 11 89 60
2019 Federal regulators 8 92 520
2019 Compliance, inspection and enforcement 8 92 610
2019 Communications or public affairs 10 90 105
2019 Security 10 90 170
2019 Science and technology 5 95 100
2019 Administration and operations 7 93 485
2019 Human resources 7 93 190
2019 Financial management 7 93 180
2019 Procurement 0 100 25
2019 Information management 9 91 90
2019 Information technology 6 94 160
2019 Internal audit 0 100 15
2019 Evaluation 0 100 20
2019 Data sciences 12 88 50
2019 Policy 6 94 390
2019 Project management 6 94 155
2019 None of the above 7 93 265

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 30 70 55
2024 Compliance, inspection and enforcement 27 73 65
2024 Security 43 57 15
2024 Administration and operations 36 64 35
2024 Financial management 56 44 10
2024 Information technology 37 63 15
2024 Policy 31 69 35
2022 Federal regulators 23 77 40
2022 Compliance, inspection and enforcement 20 80 45
2022 Security 19 81 15
2022 Administration and operations 19 81 20
2022 Human resources 52 48 10
2022 Policy 27 73 35
2022 Project management 24 76 15
2022 Other services to the public 23 77 10
2022 None of the above 21 79 20
2020 Federal regulators 30 70 50
2020 Compliance, inspection and enforcement 30 70 45
2020 Administration and operations 53 47 30
2020 Policy 30 70 35
2020 None of the above 34 66 15
2019 Federal regulators 46 54 40
2019 Compliance, inspection and enforcement 32 68 45
2019 Security 45 55 15
2019 Administration and operations 40 60 30
2019 Policy 44 56 25
2019 None of the above 69 31 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 76 24 55
2024 Compliance, inspection and enforcement 60 40 65
2024 Security 76 24 15
2024 Administration and operations 80 20 35
2024 Human resources 83 17 10
2024 Financial management 66 34 10
2024 Information technology 75 25 15
2024 Policy 81 19 35
2024 Project management 71 29 15
2024 None of the above 48 52 10
2022 Federal regulators 80 20 40
2022 Compliance, inspection and enforcement 70 30 45
2022 Security 78 22 15
2022 Administration and operations 85 15 20
2022 Human resources 38 62 10
2022 Policy 77 23 35
2022 Project management 71 29 15
2022 Other services to the public 76 24 10
2022 None of the above 80 20 20
2020 Federal regulators 70 30 50
2020 Compliance, inspection and enforcement 75 25 45
2020 Administration and operations 52 48 30
2020 Policy 73 27 35
2020 None of the above 70 30 15
2019 Federal regulators 78 22 40
2019 Compliance, inspection and enforcement 69 31 45
2019 Security 54 46 15
2019 Administration and operations 78 22 30
2019 Human resources 42 58 10
2019 Policy 72 28 25
2019 None of the above 65 35 15

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 35
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 4 96 45
2022 Security 6 94 15
2022 Administration and operations 5 95 20
2022 Human resources 7 93 10
2022 Policy 3 97 35
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 None of the above 0 100 15
2019 Federal regulators 0 100 40
2019 Compliance, inspection and enforcement 0 100 45
2019 Human resources 0 100 10
2019 Financial management 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Security 0 100 15
2024 Administration and operations 0 100 35
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 3 97 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 0 100 35
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2020 Federal regulators 0 100 50
2020 Compliance, inspection and enforcement 0 100 45
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Administration and operations 0 100 30
2020 Information technology 0 100 10
2020 Policy 0 100 35
2020 None of the above 0 100 15
2019 Federal regulators 0 100 40
2019 Compliance, inspection and enforcement 0 100 45
2019 Security 0 100 15
2019 Administration and operations 0 100 30
2019 Human resources 0 100 10
2019 Financial management 0 100 10
2019 Policy 0 100 25
2019 None of the above 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 55
2024 Security 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 7 93 40
2022 Compliance, inspection and enforcement 11 89 45
2022 Security 25 75 15
2022 Administration and operations 5 95 20
2022 Human resources 18 82 10
2022 Policy 6 94 35
2022 Project management 5 95 15
2022 Other services to the public 7 93 10
2022 None of the above 5 95 20
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2019 Compliance, inspection and enforcement 13 87 45
2019 Human resources 0 100 10
2019 Financial management 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 65
2024 Security 0 100 15
2024 Administration and operations 0 100 35
2024 Human resources 0 100 10
2024 Project management 0 100 15
2022 Federal regulators 10 90 40
2022 Compliance, inspection and enforcement 14 86 45
2022 Security 16 84 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 8 92 35
2022 Project management 14 86 15
2022 Other services to the public 7 93 10
2022 None of the above 6 94 20
2020 Federal regulators 13 87 50
2020 Compliance, inspection and enforcement 14 86 45
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Information technology 0 100 10
2019 Administration and operations 0 100 30
2019 Human resources 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 11 89 55
2024 Compliance, inspection and enforcement 17 83 65
2024 Administration and operations 19 81 35
2024 Human resources 0 100 10
2022 Federal regulators 10 90 40
2022 Compliance, inspection and enforcement 14 86 45
2022 Security 27 73 15
2022 Administration and operations 6 94 20
2022 Human resources 43 57 10
2022 Policy 3 97 35
2022 Project management 5 95 15
2022 Other services to the public 27 73 10
2022 None of the above 15 85 20
2020 Federal regulators 14 86 50
2020 Information technology 0 100 10
2020 Policy 15 85 35
2019 Compliance, inspection and enforcement 11 89 45
2019 Security 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 31 69 55
2024 Compliance, inspection and enforcement 35 65 65
2024 Administration and operations 34 66 35
2024 Financial management 68 32 10
2024 Policy 18 82 30
2022 Federal regulators 27 73 40
2022 Compliance, inspection and enforcement 33 67 45
2022 Security 28 72 15
2022 Administration and operations 23 77 20
2022 Human resources 17 83 10
2022 Policy 25 75 35
2022 Project management 12 88 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2020 Federal regulators 18 82 50
2020 Compliance, inspection and enforcement 18 82 45
2020 Administration and operations 33 67 30
2020 Policy 27 73 35
2019 Federal regulators 32 68 40
2019 Compliance, inspection and enforcement 11 89 45
2019 Administration and operations 27 73 30
2019 Financial management 54 46 10
2019 Policy 40 60 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 21 79 55
2024 Compliance, inspection and enforcement 39 61 65
2024 Security 40 60 15
2024 Administration and operations 29 71 35
2024 Information technology 40 60 15
2024 Policy 26 74 30
2024 Project management 35 65 15
2022 Federal regulators 27 73 40
2022 Compliance, inspection and enforcement 19 81 45
2022 Security 16 84 15
2022 Administration and operations 30 70 20
2022 Human resources 10 90 10
2022 Policy 19 81 35
2022 Project management 6 94 15
2022 Other services to the public 0 100 10
2022 None of the above 17 83 20
2020 Federal regulators 18 82 50
2020 Compliance, inspection and enforcement 23 77 45
2020 Administration and operations 37 63 30
2020 Policy 27 73 35
2020 None of the above 0 100 15
2019 Federal regulators 12 88 40
2019 Compliance, inspection and enforcement 17 83 45
2019 None of the above 25 75 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 55
2024 Compliance, inspection and enforcement 23 77 65
2022 Federal regulators 23 77 40
2022 Compliance, inspection and enforcement 16 84 45
2022 Security 22 78 15
2022 Administration and operations 9 91 20
2022 Human resources 17 83 10
2022 Policy 10 90 35
2022 Project management 8 92 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2020 Federal regulators 14 86 50
2020 Administration and operations 23 77 30
2020 Policy 18 82 35
2020 None of the above 0 100 15
2019 Federal regulators 26 74 40
2019 Compliance, inspection and enforcement 11 89 45
2019 Administration and operations 27 73 30
2019 Policy 20 80 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 10 90 65
2024 Security 0 100 15
2024 Financial management 0 100 10
2024 Project management 0 100 15
2022 Federal regulators 8 92 40
2022 Compliance, inspection and enforcement 7 93 45
2022 Security 8 92 15
2022 Administration and operations 11 89 20
2022 Human resources 16 84 10
2022 Policy 10 90 35
2022 Project management 0 100 15
2022 Other services to the public 16 84 10
2022 None of the above 4 96 20
2020 Communications or public affairs 0 100 10

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 33 67 55
2024 Compliance, inspection and enforcement 27 73 65
2024 Administration and operations 22 78 35
2024 Policy 33 67 30
2022 Federal regulators 31 69 40
2022 Compliance, inspection and enforcement 21 79 45
2022 Security 44 56 15
2022 Administration and operations 18 82 20
2022 Human resources 24 76 10
2022 Policy 15 85 35
2022 Project management 33 67 15
2022 Other services to the public 0 100 10
2022 None of the above 33 67 20
2020 Federal regulators 26 74 50
2020 Compliance, inspection and enforcement 22 78 45
2020 Communications or public affairs 48 52 10
2020 Administration and operations 20 80 30
2020 Policy 27 73 35
2019 Federal regulators 29 71 40
2019 Compliance, inspection and enforcement 24 76 45
2019 Human resources 0 100 10
2019 Policy 44 56 25
2019 None of the above 37 63 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 35 65 55
2024 Compliance, inspection and enforcement 36 64 65
2024 Security 46 54 15
2024 Administration and operations 22 78 35
2024 Policy 41 59 30
2024 Project management 0 100 15
2022 Federal regulators 27 73 40
2022 Compliance, inspection and enforcement 33 67 45
2022 Security 5 95 15
2022 Administration and operations 23 77 20
2022 Human resources 0 100 10
2022 Policy 31 69 35
2022 Project management 52 48 15
2022 Other services to the public 35 65 10
2022 None of the above 23 77 20
2020 Federal regulators 42 58 50
2020 Compliance, inspection and enforcement 42 58 45
2020 Administration and operations 21 79 30
2020 Policy 24 76 35
2020 None of the above 26 74 15
2019 Federal regulators 38 62 40
2019 Compliance, inspection and enforcement 39 61 45
2019 Security 37 63 15
2019 Administration and operations 33 67 30
2019 Policy 32 68 25
2019 None of the above 38 62 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 55
2024 Compliance, inspection and enforcement 9 91 65
2024 Human resources 0 100 10
2022 Federal regulators 5 95 40
2022 Compliance, inspection and enforcement 0 100 45
2022 Security 6 94 15
2022 Administration and operations 5 95 20
2022 Human resources 9 91 10
2022 Policy 4 96 35
2022 Project management 12 88 15
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Federal regulators 12 88 50
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Information technology 0 100 10
2020 None of the above 0 100 15
2019 Compliance, inspection and enforcement 0 100 45
2019 Security 0 100 15
2019 Financial management 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 10
2024 Project management 0 100 15
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 9 91 10
2022 Policy 0 100 35
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 5 95 20
2020 Security 0 100 10
2020 Administration and operations 0 100 30
2020 Information technology 0 100 10
2020 None of the above 0 100 15
2019 Security 0 100 15
2019 Administration and operations 0 100 30
2019 Financial management 0 100 10
2019 Policy 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 65
2024 Security 0 100 15
2022 Federal regulators 9 91 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 6 94 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 16 84 35
2022 Project management 13 87 15
2022 Other services to the public 11 89 10
2022 None of the above 8 92 20
2020 None of the above 0 100 15
2019 Human resources 0 100 10

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 55
2024 Compliance, inspection and enforcement 17 83 65
2024 Administration and operations 25 75 35
2024 Policy 21 79 30
2022 Federal regulators 13 87 40
2022 Compliance, inspection and enforcement 8 92 45
2022 Security 11 89 15
2022 Administration and operations 17 83 20
2022 Human resources 9 91 10
2022 Policy 16 84 35
2022 Project management 13 87 15
2022 Other services to the public 18 82 10
2022 None of the above 16 84 20
2020 Federal regulators 15 85 50
2020 Administration and operations 18 82 30
2020 Policy 24 76 35
2019 Federal regulators 16 84 40
2019 Administration and operations 22 78 30
2019 Human resources 0 100 10
2019 Policy 24 76 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 30
2024 Project management 0 100 15
2022 Federal regulators 3 97 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 8 92 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 6 94 35
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 4 96 20
2020 Federal regulators 0 100 50
2020 Compliance, inspection and enforcement 0 100 45
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Administration and operations 0 100 30
2020 Information technology 0 100 10
2020 Policy 0 100 35
2020 None of the above 0 100 15
2019 Federal regulators 0 100 40
2019 Administration and operations 0 100 30
2019 Human resources 0 100 10
2019 Financial management 0 100 10
2019 Policy 0 100 25
2019 None of the above 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 15 85 55
2024 Compliance, inspection and enforcement 13 87 65
2024 Administration and operations 30 70 35
2024 Human resources 40 60 10
2024 Policy 25 75 30
2024 Project management 46 54 15
2022 Federal regulators 8 92 40
2022 Compliance, inspection and enforcement 8 92 45
2022 Security 0 100 15
2022 Administration and operations 21 79 20
2022 Human resources 15 85 10
2022 Policy 20 80 35
2022 Project management 16 84 15
2022 Other services to the public 19 81 10
2022 None of the above 29 71 20
2020 Policy 15 85 35
2019 Administration and operations 14 86 30
2019 None of the above 0 100 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Security 0 100 15
2024 Administration and operations 0 100 35
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 30
2024 Project management 0 100 15
2022 Federal regulators 0 100 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 0 100 35
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2020 Federal regulators 0 100 50
2020 Compliance, inspection and enforcement 0 100 45
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Administration and operations 0 100 30
2020 Information technology 0 100 10
2020 Policy 0 100 35
2020 None of the above 0 100 15
2019 Federal regulators 0 100 40
2019 Compliance, inspection and enforcement 0 100 45
2019 Security 0 100 15
2019 Administration and operations 0 100 30
2019 Human resources 0 100 10
2019 Financial management 0 100 10
2019 Policy 0 100 25
2019 None of the above 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 22 78 55
2024 Compliance, inspection and enforcement 35 65 65
2024 Administration and operations 28 72 35
2024 Policy 23 77 35
2022 Federal regulators 27 73 40
2022 Compliance, inspection and enforcement 39 61 45
2022 Security 19 81 15
2022 Administration and operations 40 60 20
2022 Human resources 41 59 10
2022 Policy 43 57 35
2022 Project management 17 83 15
2022 Other services to the public 42 58 10
2022 None of the above 34 66 20
2020 Federal regulators 41 59 50
2020 Compliance, inspection and enforcement 35 65 45
2020 Security 46 54 10
2020 Administration and operations 27 73 30
2020 Information technology 41 59 10
2020 Policy 24 76 35
2019 Federal regulators 42 58 40
2019 Compliance, inspection and enforcement 26 74 45
2019 Security 0 100 15
2019 Administration and operations 41 59 25
2019 Policy 32 68 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 9 91 55
2024 Compliance, inspection and enforcement 12 88 65
2024 Administration and operations 17 83 35
2024 Information technology 0 100 15
2024 Project management 0 100 15
2022 Federal regulators 16 84 40
2022 Compliance, inspection and enforcement 30 70 45
2022 Security 14 86 15
2022 Administration and operations 27 73 20
2022 Human resources 9 91 10
2022 Policy 15 85 35
2022 Project management 0 100 15
2022 Other services to the public 21 79 10
2022 None of the above 4 96 20
2020 Federal regulators 21 79 50
2020 Compliance, inspection and enforcement 16 84 45
2020 None of the above 24 76 15
2019 Federal regulators 33 67 40
2019 None of the above 0 100 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Compliance, inspection and enforcement 11 89 65
2024 Security 0 100 15
2024 Human resources 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 8 92 40
2022 Compliance, inspection and enforcement 15 85 45
2022 Security 6 94 15
2022 Administration and operations 5 95 20
2022 Human resources 18 82 10
2022 Policy 5 95 35
2022 Project management 0 100 15
2022 Other services to the public 10 90 10
2022 None of the above 0 100 20
2020 Communications or public affairs 0 100 10
2019 Human resources 0 100 10
2019 Financial management 0 100 10
2019 None of the above 0 100 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 23 77 65
2024 Administration and operations 21 79 35
2024 None of the above 0 100 10
2022 Federal regulators 24 76 40
2022 Compliance, inspection and enforcement 34 66 45
2022 Security 19 81 15
2022 Administration and operations 18 82 20
2022 Human resources 18 82 10
2022 Policy 18 82 35
2022 Project management 6 94 15
2022 Other services to the public 15 85 10
2022 None of the above 22 78 20
2020 Federal regulators 22 78 50
2020 Compliance, inspection and enforcement 20 80 45
2019 Federal regulators 29 71 40
2019 Compliance, inspection and enforcement 24 76 45
2019 Administration and operations 21 79 25
2019 Human resources 0 100 10
2019 None of the above 0 100 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 55
2024 Compliance, inspection and enforcement 7 93 65
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 3 97 40
2022 Compliance, inspection and enforcement 7 93 45
2022 Security 8 92 15
2022 Administration and operations 0 100 20
2022 Human resources 18 82 10
2022 Policy 3 97 35
2022 Project management 0 100 15
2022 Other services to the public 10 90 10
2022 None of the above 4 96 20
2020 Communications or public affairs 0 100 10
2020 Security 0 100 10
2020 Information technology 0 100 10
2019 Security 0 100 15
2019 Human resources 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 21 79 65
2024 Human resources 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 None of the above 0 100 10
2022 Federal regulators 15 85 40
2022 Compliance, inspection and enforcement 14 86 45
2022 Security 6 94 15
2022 Administration and operations 5 95 20
2022 Human resources 15 85 10
2022 Policy 9 91 35
2022 Project management 6 94 15
2022 Other services to the public 10 90 10
2022 None of the above 17 83 20
2020 Federal regulators 14 86 50
2020 Compliance, inspection and enforcement 16 84 45
2020 Communications or public affairs 0 100 10
2020 Administration and operations 0 100 30
2020 Policy 0 100 35
2019 Compliance, inspection and enforcement 12 88 45
2019 Human resources 0 100 10
2019 None of the above 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 15
2022 Federal regulators 10 90 40
2022 Compliance, inspection and enforcement 11 89 45
2022 Security 5 95 15
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Policy 6 94 35
2022 Project management 12 88 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 20
2019 Security 0 100 15
2019 Financial management 0 100 10
2019 None of the above 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 8 92 65
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 12 88 40
2022 Compliance, inspection and enforcement 2 98 45
2022 Security 0 100 15
2022 Administration and operations 10 90 20
2022 Human resources 0 100 10
2022 Policy 15 85 35
2022 Project management 5 95 15
2022 Other services to the public 18 82 10
2022 None of the above 29 71 20
2020 Compliance, inspection and enforcement 11 89 45

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 70 30 55
2024 Compliance, inspection and enforcement 49 51 65
2024 Security 64 36 15
2024 Administration and operations 57 43 35
2024 Human resources 43 57 10
2024 Financial management 84 16 10
2024 Information technology 62 38 15
2024 Policy 66 34 35
2024 Project management 57 43 15
2024 None of the above 63 37 10
2022 Federal regulators 48 52 40
2022 Compliance, inspection and enforcement 38 62 45
2022 Security 62 38 15
2022 Administration and operations 41 59 20
2022 Human resources 44 56 10
2022 Policy 42 58 35
2022 Project management 61 39 15
2022 Other services to the public 41 59 10
2022 None of the above 35 65 20
2020 Federal regulators 44 56 50
2020 Compliance, inspection and enforcement 37 63 45
2020 Administration and operations 49 51 30
2020 Information technology 42 58 10
2020 Policy 58 42 35
2020 None of the above 47 53 15
2019 Federal regulators 41 59 40
2019 Compliance, inspection and enforcement 44 56 45
2019 Security 59 41 15
2019 Administration and operations 51 49 25
2019 Financial management 43 57 10
2019 Policy 56 44 25
2019 None of the above 70 30 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 6 94 40
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 10 90 10
2022 Policy 7 93 30
2022 Project management 0 100 15
2022 Other services to the public 12 88 10
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 0 100 40
2019 Compliance, inspection and enforcement 0 100 40
2019 None of the above 0 100 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 50
2024 Human resources 0 100 10
2024 Policy 25 75 35
2022 Federal regulators 11 89 35
2022 Compliance, inspection and enforcement 9 91 40
2022 Security 0 100 15
2022 Administration and operations 24 76 20
2022 Human resources 0 100 10
2022 Policy 20 80 30
2022 Project management 27 73 15
2022 Other services to the public 8 92 10
2022 None of the above 10 90 15
2020 Federal regulators 20 80 40
2020 Policy 18 82 35

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 Project management 0 100 10
2022 Federal regulators 9 91 35
2022 Compliance, inspection and enforcement 2 98 40
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 0 100 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 15
2020 Communications or public affairs 0 100 10
2019 None of the above 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 50
2024 Security 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 Project management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 2 98 40
2022 Security 0 100 15
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Policy 0 100 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 5 95 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 0 100 40
2020 Communications or public affairs 0 100 10
2019 Compliance, inspection and enforcement 0 100 40
2019 Human resources 0 100 10
2019 None of the above 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 50
2024 Security 0 100 15
2024 Administration and operations 0 100 30
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 Project management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 5 95 40
2022 Security 6 94 15
2022 Administration and operations 3 97 20
2022 Human resources 20 80 10
2022 Policy 0 100 30
2022 Project management 5 95 15
2022 Other services to the public 7 93 10
2022 None of the above 7 93 15
2020 Compliance, inspection and enforcement 0 100 40
2020 Policy 0 100 35
2019 Compliance, inspection and enforcement 0 100 40
2019 None of the above 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Project management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 3 97 40
2022 Security 0 100 15
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Policy 9 91 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 15
2019 Human resources 0 100 10
2019 None of the above 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Information technology 0 100 15
2024 Project management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 7 93 40
2022 Security 6 94 15
2022 Administration and operations 15 85 20
2022 Human resources 32 68 10
2022 Policy 12 88 30
2022 Project management 22 78 15
2022 Other services to the public 0 100 10
2022 None of the above 0 100 15
2020 Communications or public affairs 0 100 10
2019 Human resources 0 100 10
2019 None of the above 0 100 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 13 87 50
2024 None of the above 0 100 10
2022 Federal regulators 12 88 35
2022 Compliance, inspection and enforcement 9 91 40
2022 Security 18 82 15
2022 Administration and operations 12 88 20
2022 Human resources 10 90 10
2022 Policy 15 85 30
2022 Project management 13 87 15
2022 Other services to the public 0 100 10
2022 None of the above 27 73 15
2020 Federal regulators 12 88 40
2019 None of the above 0 100 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 10 90 50
2024 Administration and operations 20 80 30
2024 None of the above 0 100 10
2022 Federal regulators 16 84 35
2022 Compliance, inspection and enforcement 9 91 40
2022 Security 12 88 15
2022 Administration and operations 19 81 20
2022 Human resources 37 63 10
2022 Policy 18 82 30
2022 Project management 0 100 15
2022 Other services to the public 0 100 10
2022 None of the above 22 78 15
2020 Communications or public affairs 0 100 10
2019 None of the above 0 100 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 24 76 50
2024 Compliance, inspection and enforcement 25 75 50
2024 Administration and operations 30 70 30
2024 Policy 41 59 35
2024 Project management 40 60 10
2022 Federal regulators 17 83 35
2022 Compliance, inspection and enforcement 33 67 40
2022 Security 32 68 15
2022 Administration and operations 23 77 20
2022 Human resources 29 71 10
2022 Policy 23 77 30
2022 Project management 22 78 15
2022 Other services to the public 20 80 10
2022 None of the above 30 70 15
2020 Federal regulators 21 79 40
2020 Compliance, inspection and enforcement 21 79 40
2020 Communications or public affairs 0 100 10
2020 Administration and operations 29 71 30
2020 Policy 39 61 35
2019 Compliance, inspection and enforcement 23 77 40

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 12 88 40
2022 Security 6 94 15
2022 Administration and operations 9 91 20
2022 Human resources 10 90 10
2022 Policy 10 90 30
2022 Project management 7 93 15
2022 Other services to the public 0 100 10
2022 None of the above 13 87 15
2020 Communications or public affairs 0 100 10
2020 Administration and operations 0 100 30
2019 Human resources 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 44 56 50
2024 Compliance, inspection and enforcement 44 56 50
2024 Security 40 60 15
2024 Administration and operations 40 60 30
2024 Human resources 57 43 10
2024 Information technology 46 54 15
2024 Policy 52 48 35
2024 Project management 42 58 10
2022 Federal regulators 42 58 35
2022 Compliance, inspection and enforcement 51 49 40
2022 Security 34 66 15
2022 Administration and operations 52 48 20
2022 Human resources 48 52 10
2022 Policy 52 48 30
2022 Project management 60 40 15
2022 Other services to the public 44 56 10
2022 None of the above 63 37 15
2020 Federal regulators 41 59 40
2020 Compliance, inspection and enforcement 42 58 40
2020 Administration and operations 37 63 30
2020 Policy 54 46 35
2019 Compliance, inspection and enforcement 38 62 40

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 50
2024 Compliance, inspection and enforcement 0 100 50
2024 Administration and operations 0 100 30
2024 Human resources 0 100 10
2024 Financial management 0 100 10
2024 None of the above 0 100 10
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 0 100 40
2022 Security 6 94 15
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Policy 7 93 30
2022 Project management 7 93 15
2022 Other services to the public 20 80 10
2022 None of the above 0 100 15
2020 Federal regulators 0 100 40
2020 Compliance, inspection and enforcement 0 100 40
2020 Communications or public affairs 0 100 10
2020 Administration and operations 0 100 30
2019 Compliance, inspection and enforcement 0 100 40
2019 Human resources 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 81 19 50
2024 Compliance, inspection and enforcement 70 30 50
2024 Security 58 42 15
2024 Administration and operations 63 37 30
2024 Human resources 57 43 10
2024 Financial management 81 19 10
2024 Information technology 57 43 15
2024 Policy 79 21 35
2024 Project management 70 30 10
2024 None of the above 57 43 10
2022 Federal regulators 54 46 35
2022 Compliance, inspection and enforcement 76 24 40
2022 Security 58 42 15
2022 Administration and operations 66 34 20
2022 Human resources 48 52 10
2022 Policy 63 37 30
2022 Project management 57 43 15
2022 Other services to the public 51 49 10
2022 None of the above 82 18 15
2020 Federal regulators 72 28 40
2020 Compliance, inspection and enforcement 66 34 40
2020 Administration and operations 59 41 30
2020 Policy 67 33 35
2019 Compliance, inspection and enforcement 64 36 40
2019 Human resources 50 50 10

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Project management 0 100 10
2024 None of the above 0 100 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 14 86 50
2024 Administration and operations 16 84 30
2024 Financial management 0 100 10
2024 Policy 0 100 35
2022 Federal regulators 16 84 35
2022 Compliance, inspection and enforcement 12 88 40
2022 Security 15 85 15
2022 Administration and operations 16 84 20
2022 Human resources 19 81 10
2022 Policy 27 73 30
2022 Project management 0 100 15
2022 Other services to the public 49 51 10
2022 None of the above 7 93 15
2019 Compliance, inspection and enforcement 13 87 40

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 29 10 0 2 33 7 80 4 50
2024 Intelligence analysts 12 8 17 7 4 37 14 42 24 50
2024 Federal regulators 14 15 21 4 6 35 6 48 17 520
2024 Compliance, inspection and enforcement 13 16 18 4 6 38 5 51 17 595
2024 Communications or public affairs 17 14 16 3 2 42 5 60 10 95
2024 Security 17 16 20 6 6 32 3 51 18 125
2024 Science and technology 13 14 14 8 3 43 6 52 21 95
2024 Administration and operations 18 20 16 4 3 31 8 61 12 455
2024 Human resources 21 18 14 3 3 34 7 67 10 195
2024 Financial management 18 24 12 3 4 33 8 69 11 155
2024 Procurement 30 21 13 2 3 29 2 74 7 30
2024 Information management 22 22 14 0 4 33 5 71 6 70
2024 Information technology 25 15 14 2 3 33 8 67 9 190
2024 Data sciences 19 12 10 2 6 47 4 64 16 45
2024 Policy 11 12 20 4 5 44 5 44 17 430
2024 Project management 13 7 20 2 4 44 9 43 14 185
2024 Other services to the public 16 17 15 0 6 38 8 61 11 70
2024 None of the above 16 14 16 4 4 39 8 55 15 175
2022 Client contact centre 20 22 11 5 3 29 10 69 13 50
2022 Federal regulators 16 15 15 3 6 38 7 56 16 500
2022 Compliance, inspection and enforcement 16 18 18 3 5 37 4 57 13 650
2022 Communications or public affairs 7 14 18 0 2 49 10 51 5 100
2022 Security 12 18 22 5 4 32 7 50 15 120
2022 Science and technology 19 15 14 7 2 36 8 61 15 100
2022 Administration and operations 18 14 14 2 3 35 14 63 9 465
2022 Human resources 26 17 12 1 1 36 7 76 3 205
2022 Financial management 23 14 15 0 2 40 6 69 3 160
2022 Procurement 14 27 18 0 2 36 3 67 3 35
2022 Information management 17 8 20 2 5 40 7 49 12 65
2022 Information technology 29 14 9 2 1 38 6 77 6 200
2022 Data sciences 19 13 9 2 2 45 11 71 9 50
2022 Policy 13 10 12 2 4 52 9 57 14 390
2022 Project management 13 15 17 4 2 40 8 54 12 210
2022 Other services to the public 22 12 25 5 9 23 5 46 20 80
2022 None of the above 15 12 21 4 8 33 7 45 20 185
2020 Client contact centre 20 22 20 4 2 27 6 63 8 55
2020 Federal regulators 19 18 20 4 4 29 4 57 13 550
2020 Compliance, inspection and enforcement 21 21 18 4 4 27 5 62 11 755
2020 Communications or public affairs 20 18 13 2 2 35 10 70 7 125
2020 Access to information and privacy 28 16 16 0 8 23 10 65 12 30
2020 Security 20 24 19 3 4 24 5 62 10 195
2020 Science and technology 18 13 22 4 0 38 5 55 7 90
2020 Legal services 48 11 0 0 0 42 0 100 0 15
2020 Administration and operations 28 18 18 3 2 26 5 67 7 570
2020 Human resources 34 24 13 3 0 22 4 78 5 195
2020 Financial management 27 15 14 2 1 35 6 71 4 195
2020 Procurement 15 8 22 3 0 38 15 48 6 35
2020 Real property 23 25 5 0 2 39 6 87 5 35
2020 Material management 31 42 0 0 0 12 15 100 0 15
2020 Information management 25 22 13 2 2 30 7 74 6 90
2020 Information technology 30 18 12 1 2 26 10 76 5 210
2020 Internal audit 36 9 14 0 0 37 5 77 0 20
2020 Evaluation 17 22 22 9 4 26 0 53 18 25
2020 Data sciences 20 8 3 2 6 51 10 72 20 55
2020 Policy 19 12 17 4 3 38 6 56 13 430
2020 Project management 20 16 18 3 2 33 8 62 7 185
2020 Other services to the public 28 20 11 5 5 25 6 70 14 80
2020 None of the above 21 15 26 3 5 24 6 52 11 255
2019 Client contact centre 18 18 14 5 1 38 7 64 12 60
2019 Federal regulators 15 13 27 4 4 30 7 44 14 520
2019 Compliance, inspection and enforcement 17 16 22 4 6 29 7 51 15 610
2019 Communications or public affairs 12 6 23 5 2 46 7 38 14 105
2019 Access to information and privacy 16 11 13 7 18 35 0 42 38 20
2019 Security 14 17 24 3 6 29 6 48 14 170
2019 Science and technology 14 14 21 5 2 37 7 50 13 100
2019 Legal services 37 12 21 0 0 17 13 70 0 20
2019 Administration and operations 23 16 20 2 4 26 9 60 9 485
2019 Human resources 24 20 19 1 3 27 7 66 6 190
2019 Financial management 19 16 19 3 3 31 10 59 9 180
2019 Procurement 23 10 30 0 0 33 3 53 0 25
2019 Real property 7 8 28 5 5 40 7 28 19 40
2019 Material management 45 13 20 4 0 9 9 70 5 15
2019 Information management 27 6 19 5 5 27 11 54 16 90
2019 Information technology 24 16 16 1 2 32 9 69 4 160
2019 Internal audit 37 6 15 0 0 37 6 74 0 15
2019 Evaluation 8 28 0 5 0 58 0 87 13 20
2019 Data sciences 12 7 20 2 8 36 16 39 20 50
2019 Policy 15 12 19 3 3 40 7 52 11 390
2019 Project management 16 13 25 4 1 33 8 49 8 155
2019 Other services to the public 22 12 24 0 6 27 8 54 10 60
2019 None of the above 16 17 20 4 4 30 8 54 14 265

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 48 4 0 2 20 0 93 3 50
2024 Intelligence analysts 31 29 17 3 6 11 4 70 10 50
2024 Federal regulators 28 31 19 5 5 12 1 67 11 520
2024 Compliance, inspection and enforcement 29 32 16 5 5 12 1 70 12 595
2024 Communications or public affairs 36 36 12 2 6 8 0 78 9 95
2024 Security 33 26 20 6 7 8 1 64 14 125
2024 Science and technology 27 34 16 10 4 8 0 67 16 95
2024 Administration and operations 30 36 15 4 3 10 2 75 8 455
2024 Human resources 35 38 11 2 3 10 0 81 6 195
2024 Financial management 35 35 9 3 4 13 2 82 8 155
2024 Procurement 44 28 6 0 2 20 0 90 3 30
2024 Real property 19 37 24 3 3 15 0 66 7 30
2024 Material management 47 42 0 0 0 0 11 100 0 10
2024 Information management 43 22 13 1 5 13 2 77 8 70
2024 Information technology 36 29 15 4 2 12 2 76 7 190
2024 Data sciences 31 33 8 4 8 16 0 77 14 45
2024 Policy 24 31 15 8 4 17 1 67 14 430
2024 Project management 26 27 20 5 4 18 1 65 10 185
2024 Other services to the public 24 25 15 8 4 18 6 64 16 70
2024 None of the above 28 23 19 5 3 18 3 66 11 175
2022 Client contact centre 34 35 11 5 3 11 0 78 9 50
2022 Federal regulators 35 31 13 4 5 11 1 75 10 500
2022 Compliance, inspection and enforcement 34 32 16 4 4 10 1 73 10 650
2022 Communications or public affairs 23 42 13 0 3 16 2 80 4 100
2022 Security 28 26 20 7 4 14 1 64 13 120
2022 Science and technology 25 35 19 5 3 13 0 69 9 100
2022 Legal services 33 51 0 0 0 11 6 100 0 15
2022 Administration and operations 35 30 14 2 2 14 2 78 5 465
2022 Human resources 41 30 12 1 1 12 2 83 3 205
2022 Financial management 36 30 14 1 2 17 0 80 4 160
2022 Procurement 29 40 14 8 2 6 0 75 10 35
2022 Real property 16 49 12 0 0 21 3 85 0 30
2022 Information management 34 27 23 2 3 11 0 69 5 65
2022 Information technology 39 32 11 2 1 14 0 83 4 200
2022 Internal audit 51 33 0 0 0 9 7 100 0 10
2022 Evaluation 33 50 9 0 4 3 0 86 4 25
2022 Data sciences 29 31 7 7 2 19 4 79 11 50
2022 Policy 28 28 14 4 4 20 2 71 10 390
2022 Project management 25 37 16 5 2 15 1 73 8 210
2022 Other services to the public 33 35 12 6 5 6 2 74 13 80
2022 None of the above 30 20 18 5 8 15 3 61 17 185
2020 Client contact centre 31 36 16 0 2 13 1 79 2 55
2020 Federal regulators 36 28 19 4 4 8 1 71 8 550
2020 Compliance, inspection and enforcement 38 32 17 3 4 5 1 74 7 755
2020 Communications or public affairs 38 36 9 2 3 9 2 84 5 120
2020 Access to information and privacy 44 25 16 0 8 7 0 74 9 30
2020 Security 36 33 12 5 3 10 0 77 10 195
2020 Science and technology 34 34 19 1 3 9 0 74 4 90
2020 Legal services 84 0 6 0 0 11 0 94 0 15
2020 Administration and operations 44 29 14 2 2 9 0 81 4 570
2020 Human resources 52 30 9 2 0 6 0 88 3 195
2020 Financial management 42 26 16 2 1 11 2 78 3 190
2020 Procurement 43 23 16 0 0 15 3 80 0 35
2020 Real property 31 52 7 0 2 8 0 89 3 35
2020 Material management 66 28 6 0 0 0 0 94 0 15
2020 Information management 36 33 14 2 2 9 5 80 4 85
2020 Information technology 48 26 12 0 2 10 1 84 3 210
2020 Internal audit 50 18 13 0 0 18 0 83 0 20
2020 Evaluation 35 26 26 9 0 4 0 64 9 25
2020 Data sciences 33 23 11 2 6 20 5 75 11 55
2020 Policy 37 29 17 4 4 9 0 73 9 430
2020 Project management 39 26 17 2 1 13 2 76 4 185
2020 Other services to the public 42 28 16 4 2 8 0 76 7 75
2020 None of the above 31 26 22 4 5 9 3 65 10 255
2019 Client contact centre 27 28 15 5 0 22 2 73 7 60
2019 Federal regulators 31 27 21 5 4 11 2 66 10 520
2019 Compliance, inspection and enforcement 34 27 19 6 5 9 1 68 12 610
2019 Communications or public affairs 25 31 21 4 2 17 0 68 7 105
2019 Access to information and privacy 29 14 18 7 11 22 0 55 23 20
2019 Security 28 33 16 5 3 13 2 71 10 170
2019 Science and technology 29 25 24 4 2 14 2 64 8 100
2019 Legal services 42 26 21 0 0 4 8 76 0 20
2019 Administration and operations 39 28 17 3 2 9 2 75 6 485
2019 Human resources 44 30 10 1 3 11 1 84 5 190
2019 Financial management 34 31 13 3 3 15 2 78 7 180
2019 Procurement 33 28 32 0 0 7 0 66 0 25
2019 Real property 22 31 13 5 5 24 0 70 13 40
2019 Material management 71 4 15 4 0 5 0 80 5 15
2019 Information management 32 27 17 5 4 14 2 70 11 90
2019 Information technology 39 32 13 1 2 12 1 82 3 160
2019 Internal audit 33 20 0 11 0 31 6 83 17 15
2019 Evaluation 29 41 5 5 0 20 0 87 7 20
2019 Data sciences 31 15 18 3 7 25 0 62 13 50
2019 Policy 32 27 16 4 3 18 0 72 8 390
2019 Project management 30 29 24 3 1 12 1 68 4 155
2019 Other services to the public 39 20 14 3 5 13 5 73 10 60
2019 None of the above 27 27 18 6 4 16 1 67 12 265

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 0 12 12 6 51 19 0 14 71 15
2024 Administration and operations 0 0 9 24 37 29 0 0 87 10
2022 Federal regulators 0 9 50 0 25 8 9 11 29 10
2022 Compliance, inspection and enforcement 0 0 21 13 44 21 0 0 73 15
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 22 14 6 12 2 9 39 61 50
2024 Intelligence analysts 37 24 16 13 11 0 0 37 63 50
2024 Federal regulators 34 26 18 8 14 0 1 34 66 520
2024 Compliance, inspection and enforcement 31 31 13 8 16 0 1 31 69 595
2024 Communications or public affairs 33 28 18 4 12 0 6 35 65 95
2024 Access to information and privacy 36 32 0 11 21 0 0 36 64 20
2024 Security 37 21 12 12 15 2 2 38 62 125
2024 Science and technology 29 28 20 8 14 0 1 29 71 95
2024 Administration and operations 29 29 18 8 12 1 4 31 69 455
2024 Human resources 38 26 17 6 9 0 5 39 61 195
2024 Financial management 33 32 18 7 7 0 2 34 66 155
2024 Procurement 36 17 21 14 13 0 0 36 64 30
2024 Real property 23 26 12 15 23 0 0 23 77 30
2024 Material management 28 30 11 31 0 0 0 28 72 10
2024 Information management 40 33 12 7 9 0 0 40 60 65
2024 Information technology 38 25 17 5 12 0 3 39 61 190
2024 Internal audit 39 16 25 6 7 0 7 42 58 15
2024 Evaluation 33 26 19 5 18 0 0 33 67 20
2024 Data sciences 25 27 19 16 11 0 2 25 75 45
2024 Policy 36 29 15 8 10 0 2 37 63 430
2024 Project management 26 33 15 12 11 0 3 27 73 185
2024 Other services to the public 28 28 15 10 17 0 1 29 71 70
2024 None of the above 34 25 16 10 10 0 4 36 64 175
2022 Client contact centre 36 27 13 12 7 0 4 50
2022 Federal regulators 27 29 18 12 14 0 0 500
2022 Compliance, inspection and enforcement 26 29 19 10 14 1 1 650
2022 Communications or public affairs 27 26 23 9 10 0 5 100
2022 Access to information and privacy 33 9 19 0 23 11 6 15
2022 Security 26 29 17 8 17 0 3 120
2022 Science and technology 30 30 15 11 14 0 1 100
2022 Legal services 34 28 7 6 20 5 0 15
2022 Administration and operations 29 25 17 12 14 1 2 465
2022 Human resources 32 24 20 10 12 0 3 205
2022 Financial management 37 19 14 12 14 0 4 160
2022 Procurement 26 28 23 10 8 0 6 35
2022 Real property 23 33 27 8 9 0 0 30
2022 Material management 17 24 12 22 26 0 0 15
2022 Information management 35 27 19 11 5 1 2 65
2022 Information technology 28 27 19 11 15 0 1 200
2022 Internal audit 60 15 24 0 0 0 0 10
2022 Evaluation 32 24 13 8 23 0 0 25
2022 Data sciences 23 28 15 10 20 0 3 50
2022 Policy 28 25 18 11 17 0 0 390
2022 Project management 22 24 19 10 23 0 1 205
2022 Other services to the public 20 32 17 17 12 0 3 75
2022 None of the above 22 21 16 17 21 1 1 185
2020 Client contact centre 35 26 12 11 13 0 3 55
2020 Federal regulators 34 30 17 9 9 0 1 545
2020 Compliance, inspection and enforcement 29 31 18 10 11 0 0 755
2020 Communications or public affairs 24 33 22 9 11 0 1 120
2020 Access to information and privacy 32 20 26 13 10 0 0 30
2020 Security 24 19 23 15 17 0 2 195
2020 Science and technology 35 36 10 11 5 2 0 90
2020 Legal services 36 22 14 17 11 0 0 15
2020 Administration and operations 29 26 23 10 11 0 1 565
2020 Human resources 31 27 21 10 11 0 1 195
2020 Financial management 31 23 22 12 10 0 2 190
2020 Procurement 33 18 21 11 15 0 3 35
2020 Real property 24 20 34 15 7 0 0 35
2020 Material management 25 20 38 11 6 0 0 15
2020 Information management 40 25 19 7 8 0 0 90
2020 Information technology 35 27 18 8 11 0 1 210
2020 Internal audit 22 28 18 23 9 0 0 20
2020 Evaluation 53 22 13 9 4 0 0 25
2020 Data sciences 39 23 20 11 6 0 0 55
2020 Policy 36 22 18 11 11 0 1 430
2020 Project management 28 25 20 11 14 0 2 185
2020 Other services to the public 33 23 21 14 9 0 1 75
2020 None of the above 25 27 17 16 15 0 1 255
2019 Client contact centre 25 35 9 8 20 1 2 60
2019 Federal regulators 21 27 19 12 19 0 1 520
2019 Compliance, inspection and enforcement 20 26 21 15 18 0 0 610
2019 Communications or public affairs 25 20 23 10 21 0 0 105
2019 Access to information and privacy 29 38 13 20 0 0 0 20
2019 Security 24 25 17 15 19 0 1 170
2019 Science and technology 28 36 11 12 13 0 1 100
2019 Legal services 33 5 21 17 16 0 8 20
2019 Administration and operations 23 27 23 10 15 0 2 485
2019 Human resources 28 24 19 11 15 0 2 190
2019 Financial management 27 23 21 8 20 0 1 180
2019 Procurement 26 20 23 7 20 0 4 25
2019 Real property 22 30 15 17 15 0 0 40
2019 Material management 16 39 31 4 9 0 0 15
2019 Information management 22 27 26 15 9 0 0 90
2019 Information technology 31 28 22 9 8 1 1 160
2019 Internal audit 33 27 20 0 14 0 6 15
2019 Evaluation 37 28 22 0 13 0 0 20
2019 Data sciences 25 25 16 16 17 2 0 50
2019 Policy 17 28 21 13 21 0 0 390
2019 Project management 19 27 15 14 23 0 2 155
2019 Other services to the public 22 24 17 20 17 0 0 60
2019 None of the above 17 24 22 15 20 1 2 265

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 22 27 5 18 2 2 25 75 50
2024 Intelligence analysts 15 32 25 24 5 0 0 15 85 50
2024 Federal regulators 13 25 26 18 17 0 0 13 87 520
2024 Compliance, inspection and enforcement 16 32 25 13 13 0 1 16 84 595
2024 Communications or public affairs 20 27 19 24 8 0 1 20 80 95
2024 Access to information and privacy 0 46 30 4 20 0 0 0 100 20
2024 Security 20 25 27 14 12 2 0 20 80 125
2024 Science and technology 17 29 27 16 12 0 0 17 83 95
2024 Administration and operations 19 35 21 11 11 1 2 19 81 455
2024 Human resources 12 33 25 16 14 0 0 12 88 190
2024 Financial management 16 33 28 12 11 0 0 16 84 155
2024 Procurement 12 20 19 20 28 0 0 12 88 30
2024 Real property 3 38 18 17 24 0 0 3 97 30
2024 Material management 20 53 10 9 9 0 0 20 80 10
2024 Information management 29 43 18 6 2 0 1 30 70 65
2024 Information technology 27 32 21 13 7 0 0 28 72 190
2024 Internal audit 29 13 31 7 21 0 0 29 71 15
2024 Evaluation 16 23 5 40 16 0 0 16 84 20
2024 Data sciences 22 45 19 4 6 0 4 23 77 45
2024 Policy 16 28 26 15 16 0 0 16 84 425
2024 Project management 14 33 22 14 16 0 1 14 86 185
2024 Other services to the public 24 27 24 9 13 0 3 25 75 70
2024 None of the above 25 27 23 11 13 0 1 26 74 175
2022 Client contact centre 26 23 20 16 15 0 0 50
2022 Federal regulators 14 24 25 17 19 0 1 500
2022 Compliance, inspection and enforcement 19 27 28 14 11 0 0 645
2022 Communications or public affairs 10 37 27 13 14 0 0 100
2022 Access to information and privacy 0 40 16 13 25 0 6 15
2022 Security 17 28 31 13 9 0 2 120
2022 Science and technology 14 28 23 18 17 0 0 100
2022 Legal services 25 37 29 9 0 0 0 15
2022 Administration and operations 21 31 24 11 12 1 0 465
2022 Human resources 13 25 28 18 16 0 0 205
2022 Financial management 20 28 29 8 13 0 1 160
2022 Procurement 9 33 15 27 16 0 0 35
2022 Real property 15 28 19 25 12 0 0 30
2022 Material management 38 17 21 15 4 0 5 15
2022 Information management 22 29 35 9 3 2 1 65
2022 Information technology 25 28 23 15 8 0 1 200
2022 Internal audit 16 31 29 24 0 0 0 10
2022 Evaluation 20 35 10 16 20 0 0 25
2022 Data sciences 26 27 25 11 7 0 3 50
2022 Policy 13 27 30 15 16 0 0 390
2022 Project management 15 23 31 14 17 1 0 210
2022 Other services to the public 22 23 28 11 15 0 0 75
2022 None of the above 16 27 27 13 14 1 1 185
2020 Client contact centre 20 19 35 18 8 0 0 55
2020 Federal regulators 15 30 26 17 12 0 0 550
2020 Compliance, inspection and enforcement 21 29 27 13 10 0 0 755
2020 Communications or public affairs 17 30 26 16 10 0 1 125
2020 Access to information and privacy 15 16 13 29 27 0 0 30
2020 Security 19 25 29 19 9 0 0 195
2020 Science and technology 18 27 23 18 12 2 0 90
2020 Legal services 11 61 28 0 0 0 0 15
2020 Administration and operations 25 33 22 13 6 0 0 565
2020 Human resources 17 28 22 21 11 0 0 195
2020 Financial management 16 28 30 16 10 0 0 195
2020 Procurement 21 21 27 11 20 0 0 35
2020 Real property 22 27 31 12 8 0 0 35
2020 Material management 28 11 32 11 11 0 6 15
2020 Information management 38 27 18 13 5 0 0 90
2020 Information technology 15 30 23 18 13 0 0 210
2020 Internal audit 27 36 27 5 5 0 0 20
2020 Evaluation 31 34 22 4 8 0 0 25
2020 Data sciences 8 27 26 24 12 2 2 55
2020 Policy 17 27 31 16 9 0 0 430
2020 Project management 13 23 37 16 10 1 1 185
2020 Other services to the public 25 33 20 9 14 0 0 75
2020 None of the above 21 27 26 15 10 0 1 255
2019 Client contact centre 21 26 22 13 14 1 2 60
2019 Federal regulators 19 23 28 17 13 0 0 520
2019 Compliance, inspection and enforcement 16 34 26 12 11 0 0 610
2019 Communications or public affairs 12 29 28 20 10 0 0 105
2019 Access to information and privacy 7 15 24 11 42 0 0 20
2019 Security 15 38 21 14 12 0 0 170
2019 Science and technology 12 28 30 18 10 0 1 100
2019 Legal services 28 26 37 9 0 0 0 20
2019 Administration and operations 27 31 24 9 9 0 1 485
2019 Human resources 23 22 28 17 9 0 1 190
2019 Financial management 19 30 23 17 11 0 0 180
2019 Procurement 32 34 10 13 7 0 4 25
2019 Real property 15 27 31 18 7 2 0 40
2019 Material management 42 29 17 0 13 0 0 15
2019 Information management 33 25 19 16 5 0 1 90
2019 Information technology 15 27 26 19 13 0 0 160
2019 Internal audit 46 22 26 0 6 0 0 15
2019 Evaluation 37 35 19 9 0 0 0 20
2019 Data sciences 15 28 33 12 13 0 0 50
2019 Policy 18 35 30 11 6 0 0 390
2019 Project management 16 32 25 16 9 1 1 155
2019 Other services to the public 22 37 13 17 11 0 0 60
2019 None of the above 27 27 21 15 8 0 1 265

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 23 12 7 12 2 5 41 59 50
2024 Intelligence analysts 23 29 23 14 7 0 4 24 76 50
2024 Federal regulators 20 28 26 13 12 0 1 20 80 520
2024 Compliance, inspection and enforcement 27 36 20 8 7 0 2 27 73 590
2024 Communications or public affairs 20 23 23 21 12 0 0 20 80 90
2024 Access to information and privacy 19 45 15 15 5 0 0 19 81 20
2024 Security 33 24 16 12 12 2 1 34 66 125
2024 Science and technology 24 33 16 16 10 0 0 24 76 95
2024 Administration and operations 31 28 18 11 8 1 3 32 68 455
2024 Human resources 19 33 23 15 10 0 0 19 81 195
2024 Financial management 21 31 31 10 6 1 1 22 78 155
2024 Procurement 18 29 29 17 7 0 0 18 82 30
2024 Real property 23 31 24 0 23 0 0 23 77 30
2024 Material management 29 63 0 9 0 0 0 29 71 10
2024 Information management 48 27 14 8 1 0 1 48 52 65
2024 Information technology 44 27 13 8 7 0 1 44 56 185
2024 Internal audit 33 28 18 10 11 0 0 33 67 15
2024 Evaluation 26 29 12 22 11 0 0 26 74 20
2024 Data sciences 34 36 11 8 6 0 4 36 64 45
2024 Policy 16 27 25 16 15 0 0 16 84 425
2024 Project management 19 30 28 13 9 0 0 19 81 185
2024 Other services to the public 41 25 12 7 10 1 4 44 56 70
2024 None of the above 33 26 19 11 10 0 1 33 67 175
2022 Client contact centre 34 25 25 6 6 0 4 50
2022 Federal regulators 22 29 22 14 11 0 1 500
2022 Compliance, inspection and enforcement 28 38 19 8 5 0 1 650
2022 Communications or public affairs 10 29 25 21 15 0 0 100
2022 Access to information and privacy 14 37 14 7 22 0 6 15
2022 Security 25 29 27 10 7 1 2 120
2022 Science and technology 22 21 28 11 13 2 3 100
2022 Legal services 34 34 22 0 9 0 0 15
2022 Administration and operations 34 27 19 9 7 1 1 465
2022 Human resources 23 31 23 13 10 0 0 205
2022 Financial management 25 31 23 11 8 0 2 160
2022 Procurement 10 23 35 21 11 0 0 35
2022 Real property 18 33 11 26 9 0 3 30
2022 Material management 26 39 25 5 0 0 5 15
2022 Information management 33 29 17 9 2 5 4 65
2022 Information technology 41 31 13 9 6 0 1 200
2022 Internal audit 44 15 32 0 9 0 0 10
2022 Evaluation 35 25 18 7 15 0 0 25
2022 Data sciences 38 27 23 8 2 0 3 50
2022 Policy 16 25 28 15 15 0 0 390
2022 Project management 20 27 24 15 11 1 1 210
2022 Other services to the public 36 34 14 8 8 0 0 75
2022 None of the above 26 31 19 9 11 1 2 185
2020 Client contact centre 27 33 24 8 3 0 6 55
2020 Federal regulators 26 32 22 10 8 0 1 545
2020 Compliance, inspection and enforcement 32 36 17 10 5 0 1 755
2020 Communications or public affairs 19 34 25 11 10 0 1 125
2020 Access to information and privacy 18 16 26 13 27 0 0 30
2020 Security 28 30 17 13 8 1 2 195
2020 Science and technology 29 25 29 6 5 2 2 90
2020 Legal services 48 36 11 5 0 0 0 15
2020 Administration and operations 37 30 19 9 3 0 2 565
2020 Human resources 26 34 23 11 6 0 0 195
2020 Financial management 22 32 23 14 9 0 1 190
2020 Procurement 19 22 36 8 15 0 0 35
2020 Real property 21 38 22 15 5 0 0 35
2020 Material management 28 60 0 6 0 0 6 15
2020 Information management 47 22 14 11 4 0 2 90
2020 Information technology 31 23 21 15 10 0 0 210
2020 Internal audit 37 45 9 9 0 0 0 20
2020 Evaluation 32 41 9 13 5 0 0 20
2020 Data sciences 25 30 16 20 5 0 5 55
2020 Policy 24 29 25 14 7 0 0 425
2020 Project management 22 30 26 12 8 1 0 185
2020 Other services to the public 43 26 19 7 6 0 0 80
2020 None of the above 25 30 22 11 9 0 2 255
2019 Client contact centre 30 33 13 12 7 1 4 60
2019 Federal regulators 27 31 21 12 8 0 1 520
2019 Compliance, inspection and enforcement 28 35 21 9 6 0 1 610
2019 Communications or public affairs 17 33 20 19 11 0 0 105
2019 Access to information and privacy 0 29 36 9 26 0 0 20
2019 Security 26 35 22 10 6 0 1 165
2019 Science and technology 22 35 25 9 8 0 1 100
2019 Legal services 40 25 27 0 0 0 8 20
2019 Administration and operations 36 32 17 7 7 0 2 480
2019 Human resources 28 36 25 8 2 0 0 190
2019 Financial management 22 30 25 13 8 0 1 180
2019 Procurement 20 46 13 7 10 0 4 25
2019 Real property 35 28 28 5 2 2 0 40
2019 Material management 29 47 24 0 0 0 0 15
2019 Information management 42 23 22 10 2 0 1 90
2019 Information technology 30 24 28 9 9 0 1 160
2019 Internal audit 40 27 27 0 6 0 0 15
2019 Evaluation 36 46 9 8 0 0 0 20
2019 Data sciences 30 21 23 13 13 0 0 50
2019 Policy 21 36 23 12 8 0 0 390
2019 Project management 22 33 19 15 9 1 2 155
2019 Other services to the public 28 34 13 18 5 0 1 60
2019 None of the above 33 29 20 10 6 0 2 265

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 17 20 11 20 2 4 28 72 50
2024 Intelligence analysts 25 11 26 15 21 0 2 25 75 50
2024 Federal regulators 17 20 22 18 22 0 0 17 83 520
2024 Compliance, inspection and enforcement 18 25 20 15 19 1 1 18 82 595
2024 Communications or public affairs 23 23 17 19 17 1 0 23 77 95
2024 Access to information and privacy 10 23 23 16 28 0 0 10 90 20
2024 Security 14 24 15 21 23 3 0 15 85 125
2024 Science and technology 18 24 23 17 17 0 0 18 82 95
2024 Administration and operations 24 27 19 10 16 1 3 25 75 455
2024 Human resources 21 27 20 13 15 1 3 22 78 190
2024 Financial management 26 30 16 14 15 0 0 26 74 155
2024 Procurement 21 15 26 12 26 0 0 21 79 30
2024 Real property 18 12 29 14 26 0 2 18 82 30
2024 Material management 29 12 22 11 28 0 0 29 71 10
2024 Information management 36 23 17 16 6 1 1 36 64 65
2024 Information technology 24 31 19 11 14 0 1 25 75 185
2024 Internal audit 27 9 31 28 5 0 0 27 73 15
2024 Evaluation 5 55 4 12 24 0 0 5 95 20
2024 Data sciences 24 27 19 10 13 0 6 26 74 45
2024 Policy 20 26 21 16 16 1 0 20 80 430
2024 Project management 20 23 22 16 18 0 1 20 80 185
2024 Other services to the public 30 22 25 8 13 0 1 30 70 70
2024 None of the above 28 21 19 14 17 0 1 28 72 175
2022 Client contact centre 22 21 17 14 27 0 0 50
2022 Federal regulators 15 18 23 18 25 1 1 500
2022 Compliance, inspection and enforcement 19 26 24 16 14 1 1 650
2022 Communications or public affairs 24 28 21 10 17 1 0 100
2022 Access to information and privacy 7 37 7 12 31 0 6 15
2022 Security 10 22 30 20 18 0 1 115
2022 Science and technology 18 22 17 19 20 1 2 100
2022 Legal services 45 22 21 11 0 0 0 15
2022 Administration and operations 26 25 19 13 14 1 2 465
2022 Human resources 17 23 27 18 14 0 1 205
2022 Financial management 28 23 17 17 12 0 2 160
2022 Procurement 7 42 18 16 17 0 0 35
2022 Real property 11 41 6 19 21 0 2 30
2022 Material management 32 27 18 0 19 0 5 15
2022 Information management 18 31 24 15 11 0 1 65
2022 Information technology 26 27 15 17 14 0 1 200
2022 Internal audit 9 23 23 21 9 15 0 10
2022 Evaluation 21 26 8 18 20 0 7 25
2022 Data sciences 34 20 23 15 8 0 0 50
2022 Policy 19 27 23 16 15 0 1 390
2022 Project management 19 20 27 11 20 1 2 210
2022 Other services to the public 17 16 18 24 22 0 2 75
2022 None of the above 20 24 20 13 20 1 2 185
2020 Client contact centre 35 8 23 14 18 0 2 55
2020 Federal regulators 24 27 18 15 14 0 1 545
2020 Compliance, inspection and enforcement 28 27 18 14 11 0 1 755
2020 Communications or public affairs 24 32 20 14 10 0 1 125
2020 Access to information and privacy 25 3 6 22 40 0 3 30
2020 Security 23 23 21 14 16 2 0 195
2020 Science and technology 24 18 26 12 13 3 3 90
2020 Legal services 48 31 16 5 0 0 0 15
2020 Administration and operations 35 29 18 9 7 1 2 565
2020 Human resources 27 29 21 12 10 0 0 195
2020 Financial management 26 32 23 11 8 0 1 190
2020 Procurement 24 20 24 12 21 0 0 35
2020 Real property 30 22 22 22 5 0 0 35
2020 Material management 28 31 29 6 0 0 6 15
2020 Information management 39 24 15 15 5 0 2 90
2020 Information technology 25 22 19 17 16 1 0 210
2020 Internal audit 41 36 9 9 5 0 0 20
2020 Evaluation 35 26 21 9 8 0 0 25
2020 Data sciences 22 20 18 18 18 3 2 55
2020 Policy 27 30 24 11 6 0 1 430
2020 Project management 20 27 20 15 14 2 2 185
2020 Other services to the public 24 35 15 13 13 1 0 75
2020 None of the above 25 23 21 14 14 0 2 255
2019 Client contact centre 28 17 20 15 17 0 2 60
2019 Federal regulators 17 23 23 19 17 1 1 520
2019 Compliance, inspection and enforcement 20 26 23 15 14 1 1 610
2019 Communications or public affairs 25 27 21 10 15 0 3 105
2019 Access to information and privacy 0 27 7 24 42 0 0 20
2019 Security 17 27 24 13 18 0 1 165
2019 Science and technology 24 25 14 20 13 1 2 100
2019 Legal services 40 18 21 0 9 0 12 20
2019 Administration and operations 31 25 20 12 10 1 2 485
2019 Human resources 24 28 22 13 13 0 0 190
2019 Financial management 21 30 24 14 11 1 0 180
2019 Procurement 32 44 3 7 10 0 4 25
2019 Real property 22 33 20 20 3 2 0 40
2019 Material management 51 22 11 0 17 0 0 15
2019 Information management 28 29 15 16 12 0 1 90
2019 Information technology 11 28 24 16 20 1 1 160
2019 Internal audit 42 11 32 15 0 0 0 15
2019 Evaluation 54 38 8 0 0 0 0 20
2019 Data sciences 26 21 23 15 11 0 3 50
2019 Policy 26 30 25 12 5 0 2 390
2019 Project management 23 32 22 12 11 1 1 155
2019 Other services to the public 23 19 19 16 23 0 0 60
2019 None of the above 31 23 19 12 12 1 3 265

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 10 10 2 6 5 17 65 35 50
2024 Intelligence analysts 32 46 6 7 0 0 7 35 65 50
2024 Federal regulators 43 27 12 6 8 0 4 45 55 520
2024 Compliance, inspection and enforcement 47 28 9 5 5 1 5 50 50 595
2024 Communications or public affairs 51 21 12 10 4 0 2 52 48 95
2024 Access to information and privacy 37 15 12 0 6 0 32 54 46 20
2024 Security 43 29 11 5 6 2 4 45 55 125
2024 Science and technology 46 29 9 7 5 0 4 48 52 95
2024 Administration and operations 55 15 9 4 4 1 12 63 37 455
2024 Human resources 48 17 12 7 4 0 12 55 45 195
2024 Financial management 52 20 13 4 5 1 6 55 45 155
2024 Procurement 50 21 16 4 5 3 2 52 48 30
2024 Real property 24 35 13 7 12 0 8 26 74 30
2024 Material management 51 10 11 9 0 0 20 64 36 10
2024 Information management 64 17 9 0 0 0 11 72 28 65
2024 Information technology 62 19 8 2 2 0 7 67 33 185
2024 Internal audit 53 26 16 0 5 0 0 53 47 15
2024 Evaluation 59 5 7 13 6 0 11 66 34 20
2024 Data sciences 57 27 4 2 4 0 7 61 39 45
2024 Policy 39 27 14 8 9 1 2 41 59 430
2024 Project management 42 23 15 7 7 0 6 45 55 185
2024 Other services to the public 55 20 8 0 5 3 9 62 38 70
2024 None of the above 50 24 13 3 4 0 6 53 47 175
2022 Client contact centre 53 21 3 4 3 0 15 50
2022 Federal regulators 42 29 12 7 6 0 4 500
2022 Compliance, inspection and enforcement 53 26 10 4 3 1 3 650
2022 Communications or public affairs 32 33 17 5 10 0 3 100
2022 Access to information and privacy 50 26 18 0 0 0 6 15
2022 Security 42 32 14 3 4 0 4 120
2022 Science and technology 32 31 14 7 12 1 3 95
2022 Legal services 49 22 11 0 6 0 13 15
2022 Administration and operations 50 22 8 5 5 2 8 465
2022 Human resources 44 28 9 6 6 0 7 205
2022 Financial management 39 28 17 6 3 1 7 160
2022 Procurement 28 35 13 11 7 0 6 35
2022 Real property 42 30 20 3 3 0 2 30
2022 Material management 57 21 10 0 7 0 5 15
2022 Information management 55 22 5 1 0 2 15 60
2022 Information technology 61 21 8 4 2 0 3 200
2022 Internal audit 74 9 8 0 9 0 0 10
2022 Evaluation 54 24 4 0 11 0 7 25
2022 Data sciences 56 25 9 2 6 0 2 50
2022 Policy 36 26 17 11 9 0 1 390
2022 Project management 36 25 14 9 8 1 8 210
2022 Other services to the public 39 29 16 4 4 0 7 75
2022 None of the above 41 25 15 9 4 1 5 185
2020 Client contact centre 49 27 7 4 3 1 8 55
2020 Federal regulators 47 29 11 5 4 0 4 545
2020 Compliance, inspection and enforcement 54 26 9 4 3 0 3 750
2020 Communications or public affairs 42 31 13 9 5 0 0 120
2020 Access to information and privacy 28 22 23 6 12 0 8 30
2020 Security 45 29 13 4 3 1 5 195
2020 Science and technology 44 25 13 7 5 2 3 90
2020 Legal services 53 41 6 0 0 0 0 15
2020 Administration and operations 56 20 12 5 2 0 5 560
2020 Human resources 43 25 13 9 5 0 4 195
2020 Financial management 38 28 17 9 5 0 2 190
2020 Procurement 46 22 11 11 10 0 0 30
2020 Real property 39 37 14 7 0 0 2 35
2020 Material management 54 28 12 0 0 0 6 15
2020 Information management 61 18 9 3 0 0 9 85
2020 Information technology 46 19 17 8 5 0 3 205
2020 Internal audit 53 28 14 0 0 0 5 20
2020 Evaluation 53 22 17 4 0 0 4 25
2020 Data sciences 39 27 12 13 7 0 2 55
2020 Policy 36 25 21 11 6 0 1 430
2020 Project management 36 27 13 8 9 1 6 185
2020 Other services to the public 52 29 8 9 0 1 1 80
2020 None of the above 40 27 16 7 7 1 2 255
2019 Client contact centre 68 13 7 1 1 0 9 60
2019 Federal regulators 48 28 11 5 4 0 4 515
2019 Compliance, inspection and enforcement 51 29 10 3 4 0 3 610
2019 Communications or public affairs 35 30 19 8 6 0 1 105
2019 Access to information and privacy 43 29 4 11 13 0 0 20
2019 Security 49 31 10 3 4 0 3 170
2019 Science and technology 43 32 11 7 4 0 3 100
2019 Legal services 52 36 4 0 0 0 8 20
2019 Administration and operations 60 18 10 3 2 0 6 485
2019 Human resources 55 24 10 3 2 0 6 190
2019 Financial management 44 30 15 6 4 0 2 180
2019 Procurement 62 10 3 10 7 0 8 25
2019 Real property 48 40 0 5 2 2 3 40
2019 Material management 64 17 19 0 0 0 0 15
2019 Information management 64 16 8 4 3 0 5 90
2019 Information technology 55 21 12 5 3 0 3 160
2019 Internal audit 56 38 6 0 0 0 0 15
2019 Evaluation 74 17 4 0 0 0 5 20
2019 Data sciences 61 16 15 0 3 0 5 50
2019 Policy 42 30 14 8 4 0 2 390
2019 Project management 50 24 13 7 2 1 2 155
2019 Other services to the public 51 25 11 7 1 0 5 60
2019 None of the above 49 21 14 6 4 1 5 265

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 27 17 7 8 4 2 37 63 50
2024 Intelligence analysts 22 36 18 10 12 0 2 23 77 50
2024 Federal regulators 22 28 21 13 17 0 1 22 78 515
2024 Compliance, inspection and enforcement 27 28 15 12 16 1 1 27 73 595
2024 Communications or public affairs 22 19 30 9 20 0 0 22 78 95
2024 Access to information and privacy 38 22 12 9 15 0 4 40 60 20
2024 Security 33 18 17 15 15 1 1 34 66 125
2024 Science and technology 27 19 21 13 20 0 0 27 73 95
2024 Administration and operations 30 25 17 11 14 1 2 31 69 455
2024 Human resources 26 20 18 15 19 0 2 27 73 195
2024 Financial management 26 27 20 15 12 0 1 26 74 155
2024 Procurement 34 13 16 11 26 0 0 34 66 30
2024 Real property 14 25 11 22 25 4 0 14 86 30
2024 Material management 34 18 19 9 19 0 0 34 66 10
2024 Information management 51 14 15 8 11 0 1 52 48 65
2024 Information technology 39 23 15 6 15 0 1 39 61 185
2024 Internal audit 26 30 23 0 22 0 0 26 74 15
2024 Evaluation 12 22 25 15 27 0 0 12 88 20
2024 Data sciences 34 28 18 10 8 0 2 35 65 45
2024 Policy 20 25 24 13 18 0 0 20 80 430
2024 Project management 23 20 19 12 25 0 0 23 77 185
2024 Other services to the public 36 20 13 7 22 2 1 37 63 70
2024 None of the above 35 21 19 8 16 0 1 36 64 175
2022 Client contact centre 46 22 20 8 2 0 3 50
2022 Federal regulators 32 32 14 13 8 0 1 500
2022 Compliance, inspection and enforcement 36 32 17 7 7 1 1 650
2022 Communications or public affairs 22 25 24 14 15 0 0 100
2022 Access to information and privacy 54 17 12 6 11 0 0 15
2022 Security 39 30 15 8 7 0 1 120
2022 Science and technology 23 23 26 9 18 1 0 100
2022 Legal services 27 55 7 5 5 0 0 15
2022 Administration and operations 35 32 15 6 11 0 0 465
2022 Human resources 32 30 13 12 12 0 2 205
2022 Financial management 34 28 22 8 6 0 2 160
2022 Procurement 30 25 24 16 5 0 0 35
2022 Real property 38 25 25 3 8 0 0 30
2022 Material management 20 28 22 25 6 0 0 15
2022 Information management 39 28 20 3 5 2 2 60
2022 Information technology 44 27 15 6 8 0 1 200
2022 Internal audit 43 15 25 9 9 0 0 10
2022 Evaluation 25 35 22 0 18 0 0 25
2022 Data sciences 38 25 20 13 4 0 0 50
2022 Policy 22 28 22 16 12 0 0 390
2022 Project management 23 28 23 12 14 0 1 210
2022 Other services to the public 31 32 17 9 11 0 0 75
2022 None of the above 29 25 19 13 13 0 0 185
2020 Client contact centre 53 18 12 11 6 0 0 55
2020 Federal regulators 33 33 18 10 7 0 0 545
2020 Compliance, inspection and enforcement 37 30 17 9 7 0 0 755
2020 Communications or public affairs 29 20 31 13 7 0 0 125
2020 Access to information and privacy 25 20 19 19 10 3 5 30
2020 Security 31 31 20 9 7 0 0 195
2020 Science and technology 23 29 23 13 11 0 0 90
2020 Legal services 48 42 10 0 0 0 0 15
2020 Administration and operations 34 29 18 10 7 0 1 565
2020 Human resources 35 19 26 11 8 0 0 195
2020 Financial management 30 32 16 14 8 0 0 195
2020 Procurement 30 28 18 11 12 0 0 35
2020 Real property 21 27 33 12 5 0 2 35
2020 Material management 48 35 0 17 0 0 0 15
2020 Information management 37 24 21 13 5 0 0 85
2020 Information technology 32 25 23 11 8 0 0 210
2020 Internal audit 36 27 18 18 0 0 0 20
2020 Evaluation 44 18 17 8 13 0 0 25
2020 Data sciences 34 21 18 15 12 0 0 55
2020 Policy 23 27 25 13 11 0 0 430
2020 Project management 25 25 27 12 11 1 0 185
2020 Other services to the public 27 28 24 13 8 0 0 80
2020 None of the above 24 31 17 15 11 0 1 255
2019 Client contact centre 49 21 16 7 6 0 2 60
2019 Federal regulators 33 32 19 6 8 0 1 520
2019 Compliance, inspection and enforcement 35 33 18 8 5 0 1 610
2019 Communications or public affairs 22 33 24 11 9 0 1 105
2019 Access to information and privacy 35 26 16 9 13 0 0 20
2019 Security 36 34 12 11 7 0 0 170
2019 Science and technology 24 31 27 9 9 0 0 100
2019 Legal services 50 22 28 0 0 0 0 20
2019 Administration and operations 42 29 14 7 6 0 2 485
2019 Human resources 40 26 18 9 6 0 1 190
2019 Financial management 32 31 19 10 7 0 0 180
2019 Procurement 53 13 13 10 7 0 4 25
2019 Real property 28 33 18 13 9 0 0 40
2019 Material management 38 43 6 13 0 0 0 15
2019 Information management 44 21 20 9 5 0 0 90
2019 Information technology 33 32 20 6 7 0 1 160
2019 Internal audit 48 21 11 11 9 0 0 15
2019 Evaluation 47 40 13 0 0 0 0 20
2019 Data sciences 33 28 21 10 8 0 0 50
2019 Policy 25 32 23 10 10 0 0 390
2019 Project management 27 32 22 13 5 1 1 155
2019 Other services to the public 38 11 19 22 10 0 0 60
2019 None of the above 34 26 20 9 8 0 2 265

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 20 15 6 6 10 2 46 54 50
2024 Intelligence analysts 23 22 21 11 21 2 0 23 77 50
2024 Federal regulators 21 35 21 10 11 1 1 21 79 520
2024 Compliance, inspection and enforcement 21 34 22 10 12 1 1 21 79 595
2024 Communications or public affairs 23 35 19 12 10 0 1 24 76 95
2024 Access to information and privacy 55 15 26 0 4 0 0 55 45 20
2024 Security 32 19 18 13 13 2 3 34 66 125
2024 Science and technology 24 32 25 4 13 0 2 25 75 95
2024 Administration and operations 32 29 18 9 8 1 3 33 67 455
2024 Human resources 27 32 18 11 10 1 1 28 72 195
2024 Financial management 24 34 27 11 3 0 1 25 75 155
2024 Procurement 42 30 9 7 8 3 0 43 57 30
2024 Real property 14 39 25 7 12 4 0 14 86 30
2024 Material management 50 32 18 0 0 0 0 50 50 10
2024 Information management 33 31 18 9 8 0 1 33 67 70
2024 Information technology 38 32 16 6 7 0 2 38 62 190
2024 Internal audit 43 19 18 5 15 0 0 43 57 15
2024 Evaluation 17 21 41 5 11 0 6 18 82 20
2024 Data sciences 33 35 18 8 2 2 2 35 65 45
2024 Policy 20 31 23 14 12 0 0 20 80 430
2024 Project management 22 32 20 17 9 0 0 22 78 185
2024 Other services to the public 37 19 12 13 11 1 6 40 60 70
2024 None of the above 30 27 22 10 9 1 1 31 69 175
2022 Client contact centre 38 17 20 9 5 0 11 50
2022 Federal regulators 28 32 22 9 9 0 1 500
2022 Compliance, inspection and enforcement 28 40 18 7 6 1 1 650
2022 Communications or public affairs 27 37 18 10 6 0 2 100
2022 Access to information and privacy 11 38 27 7 11 0 6 15
2022 Security 28 27 27 8 8 1 0 120
2022 Science and technology 24 29 23 18 3 1 3 100
2022 Legal services 44 39 5 0 5 6 0 15
2022 Administration and operations 40 32 14 6 5 1 3 465
2022 Human resources 42 31 15 7 2 1 1 205
2022 Financial management 42 25 20 7 2 1 3 160
2022 Procurement 31 37 14 6 9 0 2 35
2022 Real property 25 50 11 10 0 3 0 30
2022 Material management 39 32 5 5 14 0 5 15
2022 Information management 47 28 9 3 8 0 3 65
2022 Information technology 47 32 15 4 2 0 1 200
2022 Internal audit 50 32 9 9 0 0 0 10
2022 Evaluation 35 32 16 5 11 0 0 25
2022 Data sciences 33 37 15 5 6 1 3 50
2022 Policy 25 39 18 11 7 0 1 390
2022 Project management 26 31 21 13 7 0 1 210
2022 Other services to the public 27 37 14 11 6 0 4 80
2022 None of the above 29 31 20 8 9 0 2 185
2020 Client contact centre 34 22 18 17 5 2 2 55
2020 Federal regulators 29 39 19 7 5 0 0 550
2020 Compliance, inspection and enforcement 29 40 19 8 3 1 0 755
2020 Communications or public affairs 37 35 21 4 3 0 0 125
2020 Access to information and privacy 40 35 10 0 11 3 0 30
2020 Security 29 41 17 6 4 1 2 195
2020 Science and technology 28 47 11 10 2 2 0 90
2020 Legal services 48 25 27 0 0 0 0 15
2020 Administration and operations 42 34 15 4 2 1 3 565
2020 Human resources 42 33 18 3 2 0 1 195
2020 Financial management 40 33 19 5 3 0 1 195
2020 Procurement 27 42 18 10 3 0 0 35
2020 Real property 24 56 7 7 3 0 3 35
2020 Material management 35 42 17 6 0 0 0 15
2020 Information management 38 31 21 9 0 1 0 90
2020 Information technology 39 32 18 6 3 1 0 210
2020 Internal audit 54 18 23 0 5 0 0 20
2020 Evaluation 30 48 17 0 4 0 0 25
2020 Data sciences 48 24 17 5 3 0 3 55
2020 Policy 36 35 19 7 2 1 0 430
2020 Project management 35 37 14 9 3 1 1 185
2020 Other services to the public 33 32 13 15 6 0 1 75
2020 None of the above 27 33 23 11 4 1 0 255
2019 Client contact centre 42 21 13 6 14 1 2 55
2019 Federal regulators 22 40 21 10 7 0 1 515
2019 Compliance, inspection and enforcement 28 35 20 10 6 0 1 610
2019 Communications or public affairs 23 31 29 11 6 0 1 105
2019 Access to information and privacy 20 38 18 9 11 0 4 20
2019 Security 27 36 20 10 6 1 1 165
2019 Science and technology 27 42 17 9 4 1 0 100
2019 Legal services 55 23 18 0 5 0 0 15
2019 Administration and operations 36 39 14 5 4 0 1 485
2019 Human resources 36 35 18 5 2 1 2 190
2019 Financial management 27 40 23 5 3 1 1 180
2019 Procurement 44 30 7 13 7 0 0 25
2019 Real property 22 54 15 3 5 2 0 40
2019 Material management 42 35 19 0 4 0 0 15
2019 Information management 27 47 18 4 4 0 0 90
2019 Information technology 30 39 17 8 5 1 1 160
2019 Internal audit 42 27 0 20 5 0 6 15
2019 Evaluation 31 60 8 0 0 0 0 20
2019 Data sciences 31 37 12 5 15 0 0 50
2019 Policy 27 39 20 9 6 0 0 390
2019 Project management 23 38 21 12 4 1 1 155
2019 Other services to the public 43 21 23 7 6 0 0 60
2019 None of the above 32 36 17 7 5 2 2 265

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 27 18 11 6 4 4 32 68 50
2024 Intelligence analysts 14 31 24 9 17 2 2 15 85 50
2024 Federal regulators 15 32 25 14 13 0 0 15 85 520
2024 Compliance, inspection and enforcement 18 34 22 11 13 1 1 18 82 595
2024 Communications or public affairs 26 21 30 16 7 0 0 26 74 90
2024 Access to information and privacy 19 46 16 11 9 0 0 19 81 20
2024 Security 23 30 23 8 13 2 2 24 76 125
2024 Science and technology 20 38 21 14 6 0 1 20 80 95
2024 Administration and operations 29 30 20 9 10 1 2 30 70 455
2024 Human resources 19 25 25 17 13 0 0 19 81 195
2024 Financial management 24 35 21 9 9 0 1 25 75 155
2024 Procurement 27 24 16 18 15 0 0 27 73 30
2024 Real property 8 34 32 8 18 0 0 8 92 30
2024 Material management 41 39 12 0 9 0 0 41 59 10
2024 Information management 29 33 20 11 4 0 2 29 71 70
2024 Information technology 26 34 17 12 9 1 2 27 73 185
2024 Internal audit 43 17 24 6 11 0 0 43 57 15
2024 Evaluation 16 29 21 11 12 0 10 18 82 20
2024 Data sciences 23 48 12 6 9 0 2 23 77 45
2024 Policy 11 32 24 16 17 0 0 11 89 430
2024 Project management 15 35 20 18 10 0 1 15 85 185
2024 Other services to the public 30 22 27 8 10 0 3 31 69 70
2024 None of the above 24 30 20 13 12 1 1 25 75 175
2022 Client contact centre 33 26 20 8 10 0 2 50
2022 Federal regulators 19 35 21 12 12 0 1 500
2022 Compliance, inspection and enforcement 26 33 23 9 7 1 0 650
2022 Communications or public affairs 24 32 28 11 6 0 0 100
2022 Access to information and privacy 22 29 12 20 11 0 6 15
2022 Security 18 35 19 18 10 0 0 120
2022 Science and technology 20 30 31 9 8 1 1 100
2022 Legal services 34 41 10 11 0 0 6 15
2022 Administration and operations 34 29 22 7 6 1 1 465
2022 Human resources 26 32 25 11 6 0 1 205
2022 Financial management 35 31 21 7 4 1 2 160
2022 Procurement 18 44 32 2 5 0 0 35
2022 Real property 13 42 30 10 5 0 0 30
2022 Material management 51 32 12 0 0 0 5 15
2022 Information management 22 37 19 10 8 0 5 65
2022 Information technology 35 29 20 12 5 0 1 200
2022 Internal audit 43 24 16 18 0 0 0 10
2022 Evaluation 30 43 13 3 11 0 0 25
2022 Data sciences 25 27 26 15 4 0 3 50
2022 Policy 19 31 24 16 9 1 0 390
2022 Project management 20 28 22 17 11 0 1 210
2022 Other services to the public 28 31 16 15 7 0 3 75
2022 None of the above 19 34 21 12 13 0 0 185
2020 Client contact centre 32 23 23 9 8 2 2 55
2020 Federal regulators 23 37 22 10 7 0 0 550
2020 Compliance, inspection and enforcement 27 36 21 11 4 1 1 750
2020 Communications or public affairs 27 34 24 11 4 0 0 125
2020 Access to information and privacy 31 10 35 13 11 0 0 30
2020 Security 23 35 23 9 8 1 2 195
2020 Science and technology 30 37 19 9 4 0 0 90
2020 Legal services 42 49 8 0 0 0 0 15
2020 Administration and operations 35 36 17 8 2 0 1 570
2020 Human resources 30 32 26 10 2 0 0 195
2020 Financial management 32 37 15 11 5 0 1 190
2020 Procurement 23 29 36 10 3 0 0 35
2020 Real property 16 38 36 7 3 0 0 35
2020 Material management 48 46 6 0 0 0 0 15
2020 Information management 28 42 13 10 5 0 2 85
2020 Information technology 31 25 20 15 9 0 0 210
2020 Internal audit 41 37 18 0 0 5 0 20
2020 Evaluation 31 39 17 9 0 0 4 25
2020 Data sciences 30 33 15 11 10 0 2 55
2020 Policy 27 39 20 11 3 0 0 425
2020 Project management 26 33 21 16 3 2 0 185
2020 Other services to the public 28 32 16 11 13 0 0 75
2020 None of the above 21 37 19 13 8 0 2 255
2019 Client contact centre 41 25 10 9 12 1 2 60
2019 Federal regulators 16 35 23 15 10 0 1 520
2019 Compliance, inspection and enforcement 20 35 23 14 8 0 0 610
2019 Communications or public affairs 13 28 32 18 9 1 0 105
2019 Access to information and privacy 15 26 34 9 16 0 0 20
2019 Security 17 34 25 14 9 1 1 165
2019 Science and technology 18 44 17 12 8 0 1 100
2019 Legal services 41 29 14 12 4 0 0 20
2019 Administration and operations 32 34 19 9 5 0 1 485
2019 Human resources 26 34 25 9 3 1 2 190
2019 Financial management 24 37 25 10 4 0 0 180
2019 Procurement 35 35 10 13 7 0 0 25
2019 Real property 22 41 23 10 2 2 0 40
2019 Material management 29 48 19 4 0 0 0 15
2019 Information management 28 32 29 6 5 0 0 90
2019 Information technology 20 34 22 14 9 0 1 160
2019 Internal audit 57 16 11 6 6 0 6 15
2019 Evaluation 21 55 15 9 0 0 0 20
2019 Data sciences 18 23 36 7 16 0 0 50
2019 Policy 24 35 25 10 5 0 0 390
2019 Project management 16 34 25 19 6 1 0 155
2019 Other services to the public 26 32 21 17 3 0 1 60
2019 None of the above 26 31 18 13 8 1 2 265

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 20 18 4 8 3 7 45 55 50
2024 Intelligence analysts 25 26 31 10 9 0 0 25 75 50
2024 Federal regulators 22 32 23 12 10 0 0 22 78 520
2024 Compliance, inspection and enforcement 25 31 18 12 12 1 2 26 74 595
2024 Communications or public affairs 29 38 18 5 9 0 0 29 71 95
2024 Access to information and privacy 52 28 4 12 4 0 0 52 48 20
2024 Security 32 27 14 10 13 2 1 33 67 125
2024 Science and technology 26 34 18 14 8 0 0 26 74 95
2024 Administration and operations 29 35 18 7 8 0 2 30 70 455
2024 Human resources 22 38 20 9 11 0 1 22 78 195
2024 Financial management 32 30 18 13 6 0 1 32 68 155
2024 Procurement 42 41 2 6 5 3 0 44 56 30
2024 Real property 30 23 15 8 24 0 0 30 70 30
2024 Material management 50 20 20 10 0 0 0 50 50 10
2024 Information management 35 34 21 1 9 0 0 35 65 70
2024 Information technology 32 33 15 10 7 1 3 33 67 190
2024 Internal audit 43 24 17 0 16 0 0 43 57 15
2024 Evaluation 32 46 11 0 12 0 0 32 68 20
2024 Data sciences 18 39 24 9 8 0 2 18 82 45
2024 Policy 21 24 23 15 17 0 0 21 79 430
2024 Project management 25 30 18 17 8 1 0 26 74 185
2024 Other services to the public 28 27 20 10 12 0 3 28 72 70
2024 None of the above 31 28 18 12 11 0 1 31 69 175
2022 Client contact centre 43 30 12 6 7 0 2 50
2022 Federal regulators 30 31 21 10 8 0 0 500
2022 Compliance, inspection and enforcement 31 33 20 7 8 1 0 650
2022 Communications or public affairs 31 38 16 8 5 0 2 100
2022 Access to information and privacy 51 13 18 0 11 0 6 15
2022 Security 24 31 20 15 10 0 0 115
2022 Science and technology 25 32 21 14 5 2 1 100
2022 Legal services 34 46 15 0 0 0 6 15
2022 Administration and operations 36 30 18 8 6 1 1 465
2022 Human resources 37 32 20 6 3 1 1 205
2022 Financial management 39 26 24 6 2 0 3 160
2022 Procurement 28 44 5 16 7 0 0 35
2022 Real property 24 38 33 3 3 0 0 30
2022 Material management 27 15 35 11 7 0 5 15
2022 Information management 44 26 16 8 5 0 2 65
2022 Information technology 42 28 18 7 5 0 1 200
2022 Internal audit 51 31 0 9 9 0 0 10
2022 Evaluation 36 32 13 4 15 0 0 25
2022 Data sciences 24 39 14 13 7 0 3 50
2022 Policy 24 31 21 14 10 0 0 390
2022 Project management 27 33 15 11 12 0 2 210
2022 Other services to the public 25 34 23 8 8 0 2 80
2022 None of the above 28 31 15 8 17 1 1 185
2020 Client contact centre 37 27 16 8 9 2 0 55
2020 Federal regulators 28 33 21 11 6 0 1 545
2020 Compliance, inspection and enforcement 32 34 17 11 5 0 1 750
2020 Communications or public affairs 40 26 22 6 5 0 0 125
2020 Access to information and privacy 31 23 22 10 15 0 0 30
2020 Security 22 39 15 14 8 0 2 195
2020 Science and technology 39 35 14 7 5 0 0 90
2020 Legal services 48 36 5 6 0 0 6 15
2020 Administration and operations 37 37 15 8 3 0 1 570
2020 Human resources 44 32 15 7 2 0 1 195
2020 Financial management 41 27 19 9 3 0 1 190
2020 Procurement 17 36 32 13 3 0 0 30
2020 Real property 26 45 15 12 2 0 0 35
2020 Material management 35 37 28 0 0 0 0 15
2020 Information management 34 38 15 9 3 0 1 85
2020 Information technology 32 29 19 14 5 1 0 210
2020 Internal audit 36 41 14 4 5 0 0 20
2020 Evaluation 40 30 22 0 4 0 4 25
2020 Data sciences 34 31 13 13 6 0 3 55
2020 Policy 33 33 22 8 4 0 0 430
2020 Project management 31 35 15 12 6 1 1 185
2020 Other services to the public 32 31 14 12 10 1 0 75
2020 None of the above 26 32 21 14 5 1 1 255
2019 Client contact centre 42 27 7 10 10 1 2 60
2019 Federal regulators 19 34 22 15 9 0 1 520
2019 Compliance, inspection and enforcement 26 33 21 13 7 0 1 610
2019 Communications or public affairs 22 34 24 15 5 0 1 105
2019 Access to information and privacy 24 31 18 13 13 0 0 20
2019 Security 29 26 20 14 10 1 1 165
2019 Science and technology 25 42 16 11 5 1 0 100
2019 Legal services 34 38 24 0 4 0 0 20
2019 Administration and operations 35 35 15 9 5 0 1 480
2019 Human resources 33 34 20 10 1 0 2 190
2019 Financial management 32 33 22 8 5 0 0 180
2019 Procurement 31 39 20 3 7 0 0 25
2019 Real property 24 33 25 10 7 0 0 40
2019 Material management 26 26 25 13 11 0 0 15
2019 Information management 31 34 24 4 7 0 0 90
2019 Information technology 23 34 24 11 7 0 1 160
2019 Internal audit 38 11 21 15 11 0 6 15
2019 Evaluation 35 56 9 0 0 0 0 20
2019 Data sciences 17 28 28 10 18 0 0 50
2019 Policy 23 32 22 14 9 0 0 390
2019 Project management 18 33 25 14 8 0 1 155
2019 Other services to the public 34 28 16 11 11 0 0 60
2019 None of the above 32 30 20 8 9 0 0 265

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 26 11 5 8 4 0 48 52 45
2024 Intelligence analysts 30 20 35 7 8 0 0 30 70 50
2024 Federal regulators 40 28 14 8 9 0 1 41 59 515
2024 Compliance, inspection and enforcement 37 31 13 9 9 1 1 37 63 595
2024 Communications or public affairs 44 34 12 4 4 0 1 44 56 95
2024 Access to information and privacy 44 45 0 7 0 0 4 46 54 20
2024 Security 40 23 16 6 10 2 3 42 58 125
2024 Science and technology 43 27 10 10 7 0 3 44 56 95
2024 Administration and operations 44 25 14 9 7 1 1 45 55 455
2024 Human resources 43 29 13 3 8 1 3 44 56 195
2024 Financial management 42 25 14 13 6 0 1 42 58 155
2024 Procurement 67 13 9 4 7 0 0 67 33 30
2024 Real property 21 44 6 13 12 0 4 22 78 30
2024 Material management 61 20 9 0 10 0 0 61 39 10
2024 Information management 46 26 11 3 13 0 1 47 53 65
2024 Information technology 47 25 13 5 8 0 3 48 52 185
2024 Internal audit 55 21 13 11 0 0 0 55 45 15
2024 Evaluation 34 35 10 4 16 0 0 34 66 20
2024 Data sciences 45 24 22 2 4 0 4 47 53 45
2024 Policy 45 29 12 5 9 0 0 45 55 430
2024 Project management 37 32 13 9 7 1 0 38 62 185
2024 Other services to the public 38 27 20 5 6 0 3 39 61 70
2024 None of the above 45 25 13 9 6 1 1 46 54 175
2022 Client contact centre 45 19 15 8 10 0 2 50
2022 Federal regulators 46 26 15 7 5 0 1 500
2022 Compliance, inspection and enforcement 43 29 13 6 6 1 1 650
2022 Communications or public affairs 48 31 16 1 2 0 2 100
2022 Access to information and privacy 46 18 13 7 17 0 0 15
2022 Security 41 25 21 6 6 0 1 115
2022 Science and technology 34 29 20 7 7 1 1 100
2022 Legal services 55 23 11 5 0 0 6 15
2022 Administration and operations 52 26 10 6 5 1 1 465
2022 Human resources 54 24 11 7 4 1 0 205
2022 Financial management 50 28 12 4 2 1 3 160
2022 Procurement 41 36 8 8 5 0 2 35
2022 Real property 31 41 25 4 0 0 0 30
2022 Material management 37 33 12 0 13 0 5 15
2022 Information management 48 19 13 5 12 1 2 60
2022 Information technology 55 25 8 7 4 0 1 200
2022 Internal audit 67 24 0 9 0 0 0 10
2022 Evaluation 47 28 13 0 11 0 0 25
2022 Data sciences 46 27 13 5 6 0 3 50
2022 Policy 49 25 14 7 4 0 1 390
2022 Project management 39 32 13 7 6 1 1 210
2022 Other services to the public 43 25 14 9 7 0 3 75
2022 None of the above 37 28 16 8 11 0 2 185
2020 Client contact centre 48 21 9 13 9 0 0 55
2020 Federal regulators 45 27 15 7 5 1 0 545
2020 Compliance, inspection and enforcement 47 27 13 7 5 0 1 745
2020 Communications or public affairs 49 23 17 7 3 0 0 120
2020 Access to information and privacy 41 19 19 6 11 0 3 30
2020 Security 44 25 15 11 5 0 0 195
2020 Science and technology 50 30 10 4 6 0 0 90
2020 Legal services 78 16 0 6 0 0 0 15
2020 Administration and operations 49 26 13 7 4 1 1 565
2020 Human resources 58 24 9 6 2 0 1 195
2020 Financial management 52 24 12 8 3 0 0 190
2020 Procurement 22 35 23 8 13 0 0 35
2020 Real property 50 17 20 5 2 0 5 35
2020 Material management 22 69 9 0 0 0 0 15
2020 Information management 49 26 16 3 5 0 0 85
2020 Information technology 48 25 15 5 5 1 1 210
2020 Internal audit 45 28 18 4 0 0 5 20
2020 Evaluation 29 23 28 14 0 0 5 20
2020 Data sciences 52 22 10 6 5 0 5 55
2020 Policy 51 28 11 6 3 1 1 425
2020 Project management 51 26 13 5 4 1 1 185
2020 Other services to the public 46 25 17 7 5 0 0 75
2020 None of the above 38 30 14 10 6 1 1 250
2019 Client contact centre 46 23 13 12 5 0 2 55
2019 Federal regulators 40 28 14 10 8 0 1 515
2019 Compliance, inspection and enforcement 42 30 14 9 5 0 1 610
2019 Communications or public affairs 43 26 16 11 2 1 1 105
2019 Access to information and privacy 36 20 16 18 11 0 0 20
2019 Security 40 27 15 11 6 0 1 165
2019 Science and technology 44 33 9 8 4 1 0 100
2019 Legal services 58 13 12 8 4 0 4 20
2019 Administration and operations 49 23 13 8 5 0 1 485
2019 Human resources 54 21 15 4 4 1 1 185
2019 Financial management 53 26 9 6 6 0 0 180
2019 Procurement 49 31 10 7 3 0 0 25
2019 Real property 43 28 13 8 7 2 0 40
2019 Material management 25 34 17 15 9 0 0 15
2019 Information management 47 29 10 11 4 0 0 90
2019 Information technology 46 27 14 4 7 0 1 160
2019 Internal audit 64 0 16 6 15 0 0 15
2019 Evaluation 44 44 5 7 0 0 0 20
2019 Data sciences 49 25 12 2 13 0 0 50
2019 Policy 47 30 15 6 3 0 0 390
2019 Project management 42 31 11 6 7 1 1 155
2019 Other services to the public 44 27 13 10 6 0 0 60
2019 None of the above 49 23 12 6 8 1 1 265

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 16 8 6 2 2 2 66 34 50
2024 Intelligence analysts 55 26 11 2 6 0 0 55 45 50
2024 Federal regulators 57 26 9 4 4 0 1 58 42 520
2024 Compliance, inspection and enforcement 54 22 11 5 5 0 2 55 45 595
2024 Communications or public affairs 54 22 11 11 2 0 0 54 46 95
2024 Access to information and privacy 60 25 15 0 0 0 0 60 40 20
2024 Security 57 21 11 3 4 1 2 59 41 125
2024 Science and technology 64 16 13 3 2 0 3 66 34 95
2024 Administration and operations 55 23 12 4 4 1 1 56 44 455
2024 Human resources 53 29 7 3 4 1 3 55 45 195
2024 Financial management 49 25 14 4 7 0 1 50 50 155
2024 Procurement 58 24 12 0 6 0 0 58 42 30
2024 Real property 46 19 21 7 4 0 4 48 52 30
2024 Material management 59 9 21 12 0 0 0 59 41 10
2024 Information management 52 22 12 3 7 0 5 55 45 70
2024 Information technology 58 23 10 4 4 0 1 58 42 185
2024 Internal audit 63 26 6 5 0 0 0 63 37 15
2024 Evaluation 55 24 5 4 12 0 0 55 45 20
2024 Data sciences 56 22 11 6 0 0 4 58 42 45
2024 Policy 48 29 12 5 6 0 0 48 52 430
2024 Project management 54 20 14 8 4 0 0 54 46 185
2024 Other services to the public 58 22 10 5 2 0 3 60 40 70
2024 None of the above 60 19 8 6 3 2 2 63 37 175
2022 Client contact centre 57 21 11 3 6 0 2 50
2022 Federal regulators 52 24 14 5 4 0 1 500
2022 Compliance, inspection and enforcement 57 25 10 4 3 1 1 650
2022 Communications or public affairs 58 23 10 4 4 0 1 100
2022 Access to information and privacy 41 31 17 6 6 0 0 15
2022 Security 57 28 7 5 2 0 0 120
2022 Science and technology 63 17 12 6 1 1 0 100
2022 Legal services 52 38 5 0 0 0 6 15
2022 Administration and operations 56 25 11 4 3 1 1 465
2022 Human resources 64 16 11 6 3 0 0 205
2022 Financial management 52 28 10 4 2 0 4 160
2022 Procurement 58 17 7 12 3 0 2 35
2022 Real property 49 30 18 0 3 0 0 30
2022 Material management 51 14 25 5 0 0 5 15
2022 Information management 58 21 7 3 5 2 3 60
2022 Information technology 68 19 8 2 2 0 2 200
2022 Internal audit 76 24 0 0 0 0 0 10
2022 Evaluation 62 20 9 0 9 0 0 25
2022 Data sciences 51 32 12 0 4 0 0 50
2022 Policy 56 25 13 4 2 0 0 390
2022 Project management 57 24 9 3 5 0 2 210
2022 Other services to the public 52 27 14 2 3 0 3 80
2022 None of the above 54 25 11 5 5 0 0 185
2020 Client contact centre 28 42 16 13 2 0 0 55
2020 Federal regulators 28 38 20 9 5 0 0 545
2020 Compliance, inspection and enforcement 28 35 20 12 5 0 0 750
2020 Communications or public affairs 28 34 18 14 5 0 0 125
2020 Access to information and privacy 43 23 13 6 15 0 0 30
2020 Security 32 28 27 7 5 0 0 195
2020 Science and technology 30 35 23 5 8 0 0 90
2020 Legal services 45 27 22 6 0 0 0 15
2020 Administration and operations 32 31 22 9 5 0 1 565
2020 Human resources 37 34 16 7 6 0 0 195
2020 Financial management 26 32 26 11 4 0 1 190
2020 Procurement 17 48 11 12 12 0 0 35
2020 Real property 20 37 28 8 2 0 5 35
2020 Material management 48 29 12 11 0 0 0 15
2020 Information management 38 30 20 5 7 0 0 90
2020 Information technology 36 33 18 9 3 0 1 210
2020 Internal audit 22 37 28 0 14 0 0 20
2020 Evaluation 31 9 52 8 0 0 0 25
2020 Data sciences 36 25 18 16 2 0 3 55
2020 Policy 24 35 26 11 5 0 0 425
2020 Project management 25 36 23 11 4 1 0 185
2020 Other services to the public 37 25 21 7 10 1 0 75
2020 None of the above 34 25 20 13 7 1 1 255

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 24 22 5 2 4 2 43 57 50
2024 Intelligence analysts 36 35 17 9 3 0 0 36 64 50
2024 Federal regulators 31 28 20 10 10 0 0 31 69 520
2024 Compliance, inspection and enforcement 25 33 16 12 12 1 1 26 74 595
2024 Communications or public affairs 32 32 17 12 6 1 0 32 68 95
2024 Access to information and privacy 35 48 17 0 0 0 0 35 65 20
2024 Security 34 32 15 10 7 2 1 35 65 125
2024 Science and technology 38 30 20 8 4 0 1 38 62 95
2024 Administration and operations 34 33 16 10 5 0 2 35 65 455
2024 Human resources 31 28 19 13 7 0 1 32 68 195
2024 Financial management 33 32 21 4 8 0 1 33 67 155
2024 Procurement 18 25 27 19 10 0 0 18 82 30
2024 Real property 27 26 18 23 6 0 0 27 73 30
2024 Material management 30 38 31 0 0 0 0 30 70 10
2024 Information management 47 29 13 9 0 0 1 48 52 65
2024 Information technology 43 28 14 7 5 1 1 44 56 190
2024 Internal audit 29 31 23 5 12 0 0 29 71 15
2024 Evaluation 30 34 11 7 18 0 0 30 70 20
2024 Data sciences 53 33 2 3 4 0 4 55 45 45
2024 Policy 35 35 15 8 7 0 0 35 65 425
2024 Project management 37 32 17 7 6 0 1 38 62 185
2024 Other services to the public 43 24 18 9 4 0 1 43 57 70
2024 None of the above 36 27 17 10 8 0 2 36 64 175
2022 Client contact centre 41 18 19 17 3 0 2 50
2022 Federal regulators 25 31 21 12 10 0 1 500
2022 Compliance, inspection and enforcement 28 31 21 11 8 0 0 650
2022 Communications or public affairs 39 31 24 5 1 0 1 100
2022 Access to information and privacy 31 40 18 0 6 0 6 15
2022 Security 31 27 25 10 7 0 0 115
2022 Science and technology 29 33 20 11 6 1 0 100
2022 Legal services 43 41 10 0 6 0 0 15
2022 Administration and operations 37 34 16 8 4 0 1 465
2022 Human resources 31 27 22 12 7 1 1 205
2022 Financial management 42 31 17 5 2 0 2 160
2022 Procurement 21 29 29 10 8 0 2 35
2022 Real property 37 23 25 11 3 0 0 30
2022 Material management 44 32 20 0 0 0 5 15
2022 Information management 49 32 10 7 0 0 2 60
2022 Information technology 39 33 17 6 4 0 1 200
2022 Internal audit 31 36 15 17 0 0 0 10
2022 Evaluation 37 42 7 4 9 0 0 25
2022 Data sciences 50 25 17 0 4 1 3 50
2022 Policy 35 30 21 9 4 0 0 390
2022 Project management 29 31 23 8 7 0 1 205
2022 Other services to the public 41 30 15 2 10 0 2 80
2022 None of the above 30 36 15 7 10 0 1 185
2020 Client contact centre 31 29 13 23 5 0 0 55
2020 Federal regulators 26 30 21 14 9 1 0 545
2020 Compliance, inspection and enforcement 24 31 23 14 6 0 1 750
2020 Communications or public affairs 31 30 25 9 4 0 0 120
2020 Access to information and privacy 33 42 3 13 6 3 0 30
2020 Security 30 30 17 15 7 0 1 195
2020 Science and technology 26 35 21 11 8 0 0 90
2020 Legal services 51 28 16 0 0 0 6 15
2020 Administration and operations 35 33 19 8 5 0 1 565
2020 Human resources 31 30 20 11 7 0 0 195
2020 Financial management 31 39 19 7 4 0 0 195
2020 Procurement 25 28 36 8 3 0 0 35
2020 Real property 36 28 14 12 7 2 0 35
2020 Material management 6 60 20 6 7 0 0 15
2020 Information management 28 43 19 6 3 0 1 90
2020 Information technology 29 35 18 14 4 0 0 210
2020 Internal audit 23 45 18 9 5 0 0 20
2020 Evaluation 30 39 22 4 4 0 0 25
2020 Data sciences 36 27 21 11 3 2 0 55
2020 Policy 31 35 22 8 4 0 0 430
2020 Project management 25 34 29 7 4 2 0 185
2020 Other services to the public 27 43 10 6 13 0 0 75
2020 None of the above 31 29 21 10 7 1 1 255
2019 Client contact centre 44 25 10 7 11 0 2 60
2019 Federal regulators 24 32 21 11 10 0 1 515
2019 Compliance, inspection and enforcement 24 30 23 13 8 0 1 605
2019 Communications or public affairs 29 36 22 8 4 0 1 105
2019 Access to information and privacy 33 36 13 7 7 4 0 20
2019 Security 30 34 18 10 8 0 1 165
2019 Science and technology 31 27 19 16 5 1 0 100
2019 Legal services 34 46 20 0 0 0 0 20
2019 Administration and operations 36 34 18 7 3 0 1 485
2019 Human resources 31 28 24 9 6 1 1 190
2019 Financial management 35 37 17 7 3 0 1 180
2019 Procurement 46 27 13 10 3 0 0 25
2019 Real property 29 33 25 10 3 0 0 40
2019 Material management 38 43 12 6 0 0 0 15
2019 Information management 43 34 13 7 2 0 1 90
2019 Information technology 26 37 17 13 6 0 1 160
2019 Internal audit 54 35 11 0 0 0 0 15
2019 Evaluation 27 50 19 4 0 0 0 20
2019 Data sciences 48 23 15 8 5 0 0 50
2019 Policy 36 30 21 7 4 0 1 390
2019 Project management 29 33 19 12 5 1 1 150
2019 Other services to the public 45 23 12 12 6 2 0 60
2019 None of the above 37 32 16 9 5 1 1 265

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 7 16 4 14 2 10 53 47 50
2024 Intelligence analysts 36 27 10 11 17 0 0 36 64 50
2024 Federal regulators 35 25 16 9 15 0 0 35 65 520
2024 Compliance, inspection and enforcement 36 22 14 10 15 1 2 37 63 590
2024 Communications or public affairs 36 21 11 12 20 0 1 36 64 95
2024 Access to information and privacy 32 16 22 15 10 0 4 34 66 20
2024 Security 40 18 16 12 10 2 1 41 59 125
2024 Science and technology 32 20 15 13 19 0 1 32 68 95
2024 Administration and operations 39 19 14 8 15 1 4 41 59 450
2024 Human resources 37 17 15 12 16 1 3 38 62 190
2024 Financial management 36 18 21 10 14 0 2 37 63 155
2024 Procurement 25 29 9 15 19 0 3 26 74 30
2024 Real property 31 22 12 12 22 0 0 31 69 30
2024 Material management 31 21 39 0 9 0 0 31 69 10
2024 Information management 42 32 9 9 8 0 0 42 58 65
2024 Information technology 49 20 12 3 15 0 2 50 50 190
2024 Internal audit 33 19 21 12 15 0 0 33 67 15
2024 Evaluation 24 16 4 12 44 0 0 24 76 20
2024 Data sciences 34 21 14 12 15 0 4 35 65 45
2024 Policy 31 21 15 12 20 0 1 31 69 425
2024 Project management 30 19 12 10 26 1 1 31 69 185
2024 Other services to the public 34 17 14 11 22 0 2 35 65 70
2024 None of the above 44 16 12 11 14 0 1 45 55 175
2022 Client contact centre 63 18 2 6 6 0 4 50
2022 Federal regulators 61 21 9 3 4 1 1 500
2022 Compliance, inspection and enforcement 60 23 9 3 3 1 1 645
2022 Communications or public affairs 57 28 7 5 3 0 0 100
2022 Access to information and privacy 44 27 7 11 5 0 6 15
2022 Security 55 22 13 2 8 0 1 120
2022 Science and technology 54 24 11 4 3 3 2 100
2022 Legal services 67 17 5 0 11 0 0 15
2022 Administration and operations 61 19 10 3 4 0 2 465
2022 Human resources 57 18 10 4 7 1 3 205
2022 Financial management 53 20 12 4 6 1 3 160
2022 Procurement 55 27 6 9 3 0 0 35
2022 Real property 42 37 6 6 4 3 3 30
2022 Material management 67 16 8 5 0 0 5 15
2022 Information management 69 10 11 0 6 0 3 60
2022 Information technology 75 12 2 4 6 0 1 200
2022 Internal audit 69 31 0 0 0 0 0 10
2022 Evaluation 70 12 5 8 4 0 0 25
2022 Data sciences 68 9 6 7 9 0 0 50
2022 Policy 49 24 15 6 5 0 1 385
2022 Project management 51 26 10 4 6 1 2 205
2022 Other services to the public 53 25 11 9 1 0 1 80
2022 None of the above 47 27 10 5 7 1 3 185
2020 Client contact centre 63 22 4 5 1 0 5 55
2020 Federal regulators 56 29 9 4 1 0 0 545
2020 Compliance, inspection and enforcement 57 28 9 3 2 0 1 745
2020 Communications or public affairs 53 28 13 6 1 0 0 120
2020 Access to information and privacy 47 26 10 3 5 3 7 30
2020 Security 47 30 12 5 3 0 3 195
2020 Science and technology 55 29 12 3 1 0 0 90
2020 Legal services 79 16 5 0 0 0 0 15
2020 Administration and operations 55 26 11 4 1 0 2 565
2020 Human resources 62 18 12 5 2 0 0 190
2020 Financial management 58 24 12 4 1 1 1 185
2020 Procurement 45 23 23 0 10 0 0 30
2020 Real property 44 28 18 7 2 0 0 35
2020 Material management 65 17 0 17 0 0 0 15
2020 Information management 51 29 15 4 1 0 0 85
2020 Information technology 70 20 9 0 0 0 1 210
2020 Internal audit 59 14 18 5 0 0 5 20
2020 Evaluation 78 18 4 0 0 0 0 25
2020 Data sciences 65 23 10 2 0 2 0 55
2020 Policy 51 28 14 4 2 0 1 425
2020 Project management 54 26 11 4 3 1 2 185
2020 Other services to the public 53 33 4 8 1 0 1 75
2020 None of the above 48 29 14 5 2 0 1 255
2019 Client contact centre 61 15 12 8 2 0 2 60
2019 Federal regulators 48 27 14 6 3 0 2 520
2019 Compliance, inspection and enforcement 48 29 13 6 3 0 1 610
2019 Communications or public affairs 51 28 13 5 2 0 1 105
2019 Access to information and privacy 40 22 13 14 7 4 0 20
2019 Security 49 23 14 8 6 0 0 165
2019 Science and technology 48 31 8 6 4 1 1 100
2019 Legal services 75 13 8 0 4 0 0 20
2019 Administration and operations 65 20 9 2 2 0 1 485
2019 Human resources 57 20 14 4 2 0 3 190
2019 Financial management 63 24 8 0 3 1 2 180
2019 Procurement 74 20 3 0 3 0 0 25
2019 Real property 56 29 13 2 0 0 0 40
2019 Material management 64 15 17 4 0 0 0 15
2019 Information management 63 21 8 5 3 0 0 90
2019 Information technology 60 24 9 5 1 0 1 160
2019 Internal audit 73 11 6 0 11 0 0 15
2019 Evaluation 68 12 15 5 0 0 0 20
2019 Data sciences 48 25 16 5 5 0 2 50
2019 Policy 49 26 14 6 3 0 1 390
2019 Project management 60 22 10 4 3 1 1 155
2019 Other services to the public 44 30 11 5 4 2 2 60
2019 None of the above 48 29 14 7 1 0 2 265

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 21 15 6 11 2 4 44 56 50
2024 Intelligence analysts 28 24 28 12 9 0 0 28 72 50
2024 Federal regulators 34 33 17 8 7 0 1 35 65 520
2024 Compliance, inspection and enforcement 34 33 15 9 9 0 1 34 66 595
2024 Communications or public affairs 41 30 15 5 8 0 1 42 58 95
2024 Access to information and privacy 71 25 0 0 0 0 4 74 26 20
2024 Security 41 30 14 8 5 0 2 42 58 125
2024 Science and technology 42 28 15 9 5 0 1 42 58 95
2024 Administration and operations 45 30 13 5 6 0 2 46 54 455
2024 Human resources 48 29 9 7 5 1 2 49 51 190
2024 Financial management 41 30 16 6 5 0 3 42 58 155
2024 Procurement 61 21 16 2 0 0 0 61 39 30
2024 Real property 39 36 16 3 6 0 0 39 61 30
2024 Material management 38 31 32 0 0 0 0 38 62 10
2024 Information management 70 18 5 1 3 1 1 72 28 65
2024 Information technology 71 15 7 1 4 1 2 72 28 185
2024 Internal audit 33 18 30 13 6 0 0 33 67 15
2024 Evaluation 31 29 28 0 12 0 0 31 69 20
2024 Data sciences 48 29 12 0 4 0 7 52 48 45
2024 Policy 40 30 15 7 8 0 0 40 60 430
2024 Project management 42 28 17 6 6 0 1 43 57 185
2024 Other services to the public 43 23 14 12 7 0 1 43 57 70
2024 None of the above 42 29 13 9 6 0 1 42 58 175
2022 Client contact centre 52 27 12 0 6 0 2 50
2022 Federal regulators 40 33 15 6 4 0 1 500
2022 Compliance, inspection and enforcement 39 33 16 6 5 1 0 650
2022 Communications or public affairs 49 29 16 2 3 0 1 100
2022 Access to information and privacy 54 35 5 6 0 0 0 15
2022 Security 40 36 16 5 3 0 0 115
2022 Science and technology 46 34 7 5 7 0 1 100
2022 Legal services 62 22 0 5 5 0 6 15
2022 Administration and operations 49 32 11 4 3 0 0 465
2022 Human resources 53 30 13 3 1 0 0 205
2022 Financial management 49 32 7 4 6 0 2 160
2022 Procurement 38 37 19 5 0 0 0 35
2022 Real property 39 42 9 9 0 0 0 30
2022 Material management 76 6 5 12 0 0 0 15
2022 Information management 63 22 10 0 2 0 3 65
2022 Information technology 76 16 4 1 2 0 2 200
2022 Internal audit 53 47 0 0 0 0 0 10
2022 Evaluation 59 32 4 0 4 0 0 25
2022 Data sciences 52 23 18 5 2 0 0 50
2022 Policy 43 38 11 5 2 0 0 390
2022 Project management 46 34 13 5 1 0 1 210
2022 Other services to the public 44 29 11 9 7 0 0 80
2022 None of the above 43 31 11 9 5 1 0 185
2020 Client contact centre 50 20 20 5 6 0 0 55
2020 Federal regulators 28 37 23 8 4 0 0 545
2020 Compliance, inspection and enforcement 31 37 18 11 4 0 0 750
2020 Communications or public affairs 34 34 20 7 5 0 0 125
2020 Access to information and privacy 38 43 6 3 3 0 7 30
2020 Security 31 39 17 9 4 0 0 195
2020 Science and technology 37 32 25 5 2 0 0 90
2020 Legal services 39 39 11 6 0 0 6 15
2020 Administration and operations 38 37 19 5 2 0 0 565
2020 Human resources 40 37 18 3 2 0 0 195
2020 Financial management 35 37 20 3 5 0 0 190
2020 Procurement 45 34 11 6 0 0 4 30
2020 Real property 28 37 19 16 0 0 0 35
2020 Material management 66 34 0 0 0 0 0 15
2020 Information management 37 34 14 10 4 0 0 85
2020 Information technology 51 30 15 4 0 0 0 210
2020 Internal audit 36 28 36 0 0 0 0 20
2020 Evaluation 22 43 26 4 4 0 0 25
2020 Data sciences 23 38 32 5 2 0 0 55
2020 Policy 29 38 22 5 5 0 0 425
2020 Project management 29 40 21 7 3 1 0 185
2020 Other services to the public 40 33 13 9 5 0 0 75
2020 None of the above 28 37 20 10 4 0 1 255

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 14 12 2 2 2 4 68 32 50
2024 Intelligence analysts 52 18 8 0 8 0 15 61 39 50
2024 Federal regulators 70 13 4 1 1 1 10 78 22 520
2024 Compliance, inspection and enforcement 68 15 2 1 2 1 11 78 22 595
2024 Communications or public affairs 69 7 5 2 3 0 14 80 20 95
2024 Access to information and privacy 66 16 0 0 0 0 18 80 20 20
2024 Security 67 13 3 1 2 2 13 79 21 125
2024 Science and technology 65 9 4 5 1 1 14 77 23 95
2024 Administration and operations 68 13 4 1 2 1 11 77 23 455
2024 Human resources 70 15 2 0 2 1 11 79 21 195
2024 Financial management 71 12 6 0 1 1 8 79 21 155
2024 Procurement 85 10 0 0 0 0 5 90 10 30
2024 Real property 58 8 7 2 7 0 18 71 29 30
2024 Material management 71 29 0 0 0 0 0 71 29 10
2024 Information management 81 6 4 0 3 1 5 87 13 65
2024 Information technology 77 4 3 0 2 1 13 89 11 190
2024 Internal audit 71 22 0 0 0 0 7 77 23 15
2024 Evaluation 49 16 12 5 12 0 6 52 48 20
2024 Data sciences 61 22 2 0 2 0 12 70 30 45
2024 Policy 74 10 3 2 3 0 9 81 19 430
2024 Project management 68 12 3 5 3 0 9 75 25 185
2024 Other services to the public 66 14 4 4 1 2 9 74 26 70
2024 None of the above 65 12 6 2 2 0 13 75 25 175

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 10 10 2 4 10 2 70 30 50
2024 Intelligence analysts 51 10 10 5 7 0 17 62 38 50
2024 Federal regulators 61 15 5 5 5 0 8 67 33 520
2024 Compliance, inspection and enforcement 60 15 6 2 7 1 9 66 34 595
2024 Communications or public affairs 59 9 10 3 7 0 12 67 33 95
2024 Access to information and privacy 51 16 0 6 10 0 18 62 38 20
2024 Security 55 18 6 2 6 2 10 63 37 125
2024 Science and technology 53 14 4 9 8 1 10 60 40 95
2024 Administration and operations 59 14 7 4 7 1 8 65 35 455
2024 Human resources 62 13 3 4 8 1 8 68 32 195
2024 Financial management 62 12 7 6 4 0 8 68 32 155
2024 Procurement 74 15 2 4 3 0 2 75 25 30
2024 Real property 56 8 2 11 3 4 16 69 31 30
2024 Material management 60 19 12 0 9 0 0 60 40 10
2024 Information management 67 14 8 0 4 1 6 72 28 65
2024 Information technology 65 12 3 2 8 1 9 72 28 190
2024 Internal audit 55 22 0 7 10 0 7 59 41 15
2024 Evaluation 51 10 6 10 23 0 0 51 49 20
2024 Data sciences 54 22 6 3 8 0 7 58 42 45
2024 Policy 63 12 6 4 6 0 8 69 31 430
2024 Project management 56 12 7 4 13 0 9 61 39 185
2024 Other services to the public 60 11 9 8 3 1 6 65 35 70
2024 None of the above 60 11 6 6 5 0 12 68 32 175

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 13 2 2 4 8 9 74 26 50
2024 Intelligence analysts 64 10 5 4 6 2 9 71 29 50
2024 Federal regulators 72 13 5 4 3 1 3 74 26 520
2024 Compliance, inspection and enforcement 69 12 5 3 5 1 5 73 27 595
2024 Communications or public affairs 71 8 5 5 4 0 7 77 23 95
2024 Access to information and privacy 82 0 0 0 0 0 18 100 0 20
2024 Security 59 11 9 7 6 3 5 64 36 125
2024 Science and technology 78 7 6 1 2 2 4 83 17 95
2024 Administration and operations 68 11 4 4 4 2 7 75 25 455
2024 Human resources 72 11 4 1 3 1 7 79 21 195
2024 Financial management 73 11 9 2 2 0 3 76 24 155
2024 Procurement 87 10 0 0 0 0 3 90 10 30
2024 Real property 63 16 13 4 0 0 3 65 35 30
2024 Material management 80 0 20 0 0 0 0 80 20 10
2024 Information management 73 9 3 4 7 1 2 76 24 70
2024 Information technology 75 10 4 2 3 1 5 81 19 185
2024 Internal audit 77 17 0 0 6 0 0 77 23 15
2024 Evaluation 51 33 10 0 6 0 0 51 49 20
2024 Data sciences 72 4 13 4 2 0 4 76 24 45
2024 Policy 75 9 3 3 4 1 4 79 21 430
2024 Project management 71 10 7 3 3 1 4 75 25 185
2024 Other services to the public 67 12 8 1 6 1 5 71 29 70
2024 None of the above 75 9 7 1 2 0 6 80 20 175
2022 Client contact centre 69 8 4 4 8 2 6 50
2022 Federal regulators 74 10 5 3 4 1 3 500
2022 Compliance, inspection and enforcement 72 12 5 3 4 2 2 650
2022 Communications or public affairs 78 12 2 0 1 0 8 100
2022 Access to information and privacy 87 7 0 0 0 0 6 15
2022 Security 71 14 8 2 4 1 0 120
2022 Science and technology 65 17 5 4 0 0 10 100
2022 Legal services 89 0 0 0 0 5 5 15
2022 Administration and operations 78 7 3 2 3 2 4 465
2022 Human resources 83 7 2 0 3 1 4 205
2022 Financial management 81 6 2 2 4 1 5 160
2022 Procurement 72 19 2 2 0 0 5 35
2022 Real property 88 10 0 0 0 0 2 30
2022 Material management 77 7 0 6 0 0 10 15
2022 Information management 77 8 0 2 6 3 3 65
2022 Information technology 84 5 1 3 1 1 4 200
2022 Internal audit 83 17 0 0 0 0 0 10
2022 Evaluation 77 7 0 0 4 0 11 25
2022 Data sciences 80 3 2 2 6 0 7 50
2022 Policy 80 8 3 2 4 1 3 390
2022 Project management 71 15 3 1 2 3 5 210
2022 Other services to the public 69 16 2 1 7 1 4 80
2022 None of the above 72 11 6 2 4 0 4 185
2020 Client contact centre 80 5 9 4 0 0 2 55
2020 Federal regulators 74 13 4 3 2 1 3 545
2020 Compliance, inspection and enforcement 79 9 6 2 2 1 1 750
2020 Communications or public affairs 81 11 2 2 2 0 2 120
2020 Access to information and privacy 69 6 3 3 8 0 10 30
2020 Security 74 13 6 2 1 1 2 195
2020 Science and technology 76 10 5 3 0 1 5 90
2020 Legal services 94 0 0 0 0 0 6 15
2020 Administration and operations 83 8 3 2 2 1 2 560
2020 Human resources 86 5 3 1 1 0 3 190
2020 Financial management 82 9 3 1 2 1 3 190
2020 Procurement 75 12 7 3 0 0 3 35
2020 Real property 80 12 2 0 2 0 2 35
2020 Material management 88 6 0 0 0 0 6 15
2020 Information management 73 12 6 1 3 0 5 85
2020 Information technology 79 10 1 2 2 0 6 210
2020 Internal audit 87 0 5 9 0 0 0 20
2020 Evaluation 74 13 4 4 0 4 0 25
2020 Data sciences 78 7 2 5 5 0 5 55
2020 Policy 82 8 4 1 2 1 1 425
2020 Project management 79 11 3 3 1 1 3 185
2020 Other services to the public 74 9 6 3 4 0 3 75
2020 None of the above 71 10 7 3 5 1 2 255
2019 Client contact centre 69 12 4 4 5 1 4 60
2019 Federal regulators 68 14 7 3 5 1 3 520
2019 Compliance, inspection and enforcement 67 14 5 5 5 1 2 610
2019 Communications or public affairs 71 9 7 7 4 0 2 105
2019 Access to information and privacy 58 15 4 0 18 0 4 20
2019 Security 65 15 10 1 8 1 0 170
2019 Science and technology 70 9 6 2 5 1 6 100
2019 Legal services 79 0 0 8 9 0 4 20
2019 Administration and operations 75 9 4 4 5 1 3 485
2019 Human resources 79 6 5 3 3 0 4 190
2019 Financial management 80 10 4 1 3 1 2 180
2019 Procurement 84 9 3 0 3 0 0 25
2019 Real property 65 15 5 10 5 0 0 40
2019 Material management 68 21 11 0 0 0 0 15
2019 Information management 69 14 7 3 4 2 2 90
2019 Information technology 83 7 1 2 2 0 3 160
2019 Internal audit 78 6 6 6 6 0 0 15
2019 Evaluation 67 20 13 0 0 0 0 20
2019 Data sciences 74 5 8 2 7 0 5 50
2019 Policy 76 10 4 2 3 0 4 390
2019 Project management 72 13 4 4 2 1 4 155
2019 Other services to the public 73 7 3 6 9 1 0 60
2019 None of the above 69 12 6 5 5 1 3 265

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 22 8 0 2 2 7 65 35 50
2024 Intelligence analysts 57 19 6 10 4 0 4 59 41 50
2024 Federal regulators 65 22 7 2 2 0 2 66 34 520
2024 Compliance, inspection and enforcement 61 24 7 2 3 0 3 63 37 595
2024 Communications or public affairs 61 24 7 2 3 0 2 62 38 95
2024 Access to information and privacy 79 0 10 0 0 0 10 88 12 20
2024 Security 60 19 7 5 3 2 4 64 36 125
2024 Science and technology 65 19 10 1 1 0 3 68 32 95
2024 Administration and operations 61 20 9 1 3 1 4 65 35 455
2024 Human resources 68 19 5 3 2 1 2 70 30 195
2024 Financial management 65 21 5 6 2 0 1 66 34 155
2024 Procurement 88 7 0 2 0 0 3 91 9 30
2024 Real property 69 24 2 4 0 0 0 69 31 30
2024 Material management 61 9 18 12 0 0 0 61 39 10
2024 Information management 60 26 6 1 7 0 0 60 40 65
2024 Information technology 70 15 6 1 3 1 4 74 26 190
2024 Internal audit 59 23 7 11 0 0 0 59 41 15
2024 Evaluation 73 16 0 5 6 0 0 73 27 20
2024 Data sciences 63 26 5 2 0 0 4 66 34 45
2024 Policy 64 19 8 3 3 0 1 65 35 425
2024 Project management 65 20 7 3 2 0 2 66 34 185
2024 Other services to the public 60 18 13 0 5 0 5 63 37 70
2024 None of the above 62 24 5 4 2 1 3 64 36 175
2022 Client contact centre 66 9 13 4 7 0 2 50
2022 Federal regulators 69 19 7 2 2 0 2 500
2022 Compliance, inspection and enforcement 63 25 6 3 2 1 1 650
2022 Communications or public affairs 61 21 8 2 3 1 5 100
2022 Access to information and privacy 81 19 0 0 0 0 0 15
2022 Security 63 20 12 3 2 0 1 120
2022 Science and technology 63 23 9 0 1 1 2 100
2022 Legal services 74 21 0 0 0 5 0 15
2022 Administration and operations 66 20 6 2 2 0 3 465
2022 Human resources 81 8 3 1 2 1 4 205
2022 Financial management 68 19 5 1 4 1 2 160
2022 Procurement 65 24 4 2 2 0 3 35
2022 Real property 67 24 7 0 0 0 2 30
2022 Material management 47 37 0 6 0 0 10 15
2022 Information management 70 11 10 3 3 2 2 65
2022 Information technology 70 19 4 2 1 1 2 200
2022 Internal audit 85 15 0 0 0 0 0 10
2022 Evaluation 85 15 0 0 0 0 0 25
2022 Data sciences 81 9 2 0 2 0 4 50
2022 Policy 71 20 5 1 0 1 2 390
2022 Project management 69 20 5 2 1 0 3 210
2022 Other services to the public 64 16 12 2 4 0 3 80
2022 None of the above 60 22 8 5 4 1 1 185
2020 Client contact centre 72 15 6 0 2 0 5 55
2020 Federal regulators 69 22 5 2 1 0 1 545
2020 Compliance, inspection and enforcement 68 22 6 1 1 0 1 745
2020 Communications or public affairs 68 22 6 2 1 1 0 120
2020 Access to information and privacy 78 10 6 0 0 0 7 30
2020 Security 57 28 9 2 2 0 2 190
2020 Science and technology 67 20 7 5 0 0 1 90
2020 Legal services 89 5 0 0 0 0 6 15
2020 Administration and operations 67 22 6 2 2 0 2 560
2020 Human resources 81 11 3 0 1 0 2 195
2020 Financial management 70 22 5 0 2 0 1 190
2020 Procurement 66 21 5 7 0 0 0 35
2020 Real property 73 22 5 0 0 0 0 35
2020 Material management 40 54 0 0 0 0 6 15
2020 Information management 69 20 6 3 1 0 0 85
2020 Information technology 72 19 6 1 1 0 1 210
2020 Internal audit 67 19 5 9 0 0 0 20
2020 Evaluation 41 54 5 0 0 0 0 20
2020 Data sciences 67 20 5 2 2 0 5 55
2020 Policy 72 18 6 2 2 0 0 425
2020 Project management 72 17 6 3 0 1 2 185
2020 Other services to the public 70 14 7 4 4 0 1 75
2020 None of the above 60 18 12 5 3 0 2 255
2019 Client contact centre 46 28 10 7 6 0 4 60
2019 Federal regulators 53 27 11 3 3 1 2 515
2019 Compliance, inspection and enforcement 52 28 13 4 2 0 1 610
2019 Communications or public affairs 53 28 10 6 1 0 2 105
2019 Access to information and privacy 25 49 11 0 11 0 4 20
2019 Security 40 39 14 2 5 1 0 170
2019 Science and technology 65 19 12 3 0 1 0 100
2019 Legal services 64 18 0 8 5 0 5 15
2019 Administration and operations 55 23 12 4 3 0 1 480
2019 Human resources 63 20 10 3 2 0 3 190
2019 Financial management 63 25 7 2 2 1 1 180
2019 Procurement 64 16 10 10 0 0 0 25
2019 Real property 62 30 3 0 5 0 0 40
2019 Material management 59 18 23 0 0 0 0 15
2019 Information management 53 24 15 2 3 1 1 90
2019 Information technology 68 22 6 2 1 0 1 160
2019 Internal audit 62 16 17 0 0 0 6 15
2019 Evaluation 53 42 6 0 0 0 0 20
2019 Data sciences 74 15 6 0 5 0 0 50
2019 Policy 55 29 10 4 2 0 1 390
2019 Project management 61 21 9 4 3 0 2 155
2019 Other services to the public 53 24 7 5 7 3 0 60
2019 None of the above 54 25 11 3 4 1 2 260

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 11 6 2 4 2 4 76 24 50
2024 Intelligence analysts 53 20 12 7 4 2 4 56 44 50
2024 Federal regulators 60 20 6 6 6 0 1 61 39 520
2024 Compliance, inspection and enforcement 64 18 7 3 6 0 2 65 35 595
2024 Communications or public affairs 66 14 6 2 6 2 3 69 31 95
2024 Access to information and privacy 68 5 12 0 4 0 10 76 24 20
2024 Security 62 7 10 9 8 1 4 66 34 125
2024 Science and technology 58 18 10 9 4 0 2 59 41 95
2024 Administration and operations 63 16 8 4 5 1 4 65 35 455
2024 Human resources 67 14 4 5 6 1 2 69 31 195
2024 Financial management 66 14 7 6 6 0 1 67 33 155
2024 Procurement 69 12 6 7 2 3 0 72 28 30
2024 Real property 58 19 3 15 2 0 3 59 41 30
2024 Material management 70 18 0 12 0 0 0 70 30 10
2024 Information management 71 10 5 5 8 0 1 72 28 70
2024 Information technology 70 13 4 3 4 1 4 74 26 185
2024 Internal audit 59 23 7 5 6 0 0 59 41 15
2024 Evaluation 34 33 12 16 0 0 6 36 64 20
2024 Data sciences 62 24 5 5 0 0 4 65 35 45
2024 Policy 59 17 10 6 7 0 1 59 41 430
2024 Project management 65 18 9 3 4 0 1 66 34 185
2024 Other services to the public 55 20 10 2 10 0 4 57 43 70
2024 None of the above 60 17 9 6 5 1 4 62 38 175
2022 Client contact centre 62 13 5 6 10 0 4 50
2022 Federal regulators 64 19 6 4 5 0 2 500
2022 Compliance, inspection and enforcement 63 22 4 4 5 1 1 645
2022 Communications or public affairs 62 20 9 3 2 0 4 100
2022 Access to information and privacy 48 21 7 18 6 0 0 15
2022 Security 61 16 13 5 6 0 0 115
2022 Science and technology 57 18 12 3 6 1 2 100
2022 Legal services 77 18 0 0 5 0 0 15
2022 Administration and operations 70 14 6 3 4 1 3 465
2022 Human resources 74 12 5 1 3 1 4 205
2022 Financial management 66 19 5 2 5 0 3 160
2022 Procurement 52 32 8 2 5 0 2 35
2022 Real property 73 12 13 0 0 0 2 30
2022 Material management 45 21 29 0 0 0 5 15
2022 Information management 70 19 0 2 7 2 2 60
2022 Information technology 72 16 3 2 4 2 2 200
2022 Internal audit 85 15 0 0 0 0 0 10
2022 Evaluation 79 17 0 0 4 0 0 25
2022 Data sciences 67 16 2 5 6 0 4 50
2022 Policy 63 19 8 5 4 0 1 390
2022 Project management 63 22 6 2 5 0 2 205
2022 Other services to the public 59 26 5 1 6 0 3 80
2022 None of the above 63 13 7 5 10 1 2 185
2020 Client contact centre 61 13 15 4 2 3 2 55
2020 Federal regulators 60 20 10 4 4 0 1 550
2020 Compliance, inspection and enforcement 65 19 7 4 4 0 1 745
2020 Communications or public affairs 64 15 11 4 5 1 0 120
2020 Access to information and privacy 54 13 6 6 15 0 7 30
2020 Security 61 17 11 6 5 0 1 195
2020 Science and technology 65 16 8 5 4 0 1 90
2020 Legal services 83 0 6 0 0 0 11 15
2020 Administration and operations 72 14 6 3 3 1 1 565
2020 Human resources 77 14 5 0 1 0 2 195
2020 Financial management 68 18 9 2 2 0 1 190
2020 Procurement 65 24 0 10 0 0 0 35
2020 Real property 67 23 10 0 0 0 0 35
2020 Material management 77 6 6 0 6 0 6 15
2020 Information management 72 15 5 5 2 0 0 85
2020 Information technology 72 15 6 2 2 0 2 210
2020 Internal audit 87 0 9 4 0 0 0 20
2020 Evaluation 70 13 4 9 4 0 0 25
2020 Data sciences 68 10 10 5 6 0 2 55
2020 Policy 72 14 7 4 3 0 0 425
2020 Project management 73 15 2 5 2 1 2 185
2020 Other services to the public 72 10 4 5 7 0 2 75
2020 None of the above 62 16 9 5 6 1 1 255
2019 Client contact centre 56 9 12 11 7 0 4 60
2019 Federal regulators 54 23 10 6 5 1 2 520
2019 Compliance, inspection and enforcement 61 18 9 5 6 0 1 605
2019 Communications or public affairs 52 24 12 7 4 0 2 105
2019 Access to information and privacy 31 33 0 9 22 0 4 20
2019 Security 50 21 12 7 7 1 2 170
2019 Science and technology 68 12 8 6 5 1 0 100
2019 Legal services 62 8 17 0 9 0 4 20
2019 Administration and operations 65 14 10 6 4 0 1 485
2019 Human resources 69 16 5 4 4 0 2 190
2019 Financial management 70 16 6 3 4 1 1 180
2019 Procurement 76 10 7 0 7 0 0 25
2019 Real property 56 24 11 2 8 0 0 40
2019 Material management 67 17 11 5 0 0 0 15
2019 Information management 64 17 8 6 3 2 1 90
2019 Information technology 68 17 8 3 4 0 1 155
2019 Internal audit 78 11 0 6 0 0 6 15
2019 Evaluation 65 23 12 0 0 0 0 20
2019 Data sciences 69 8 2 6 14 0 0 50
2019 Policy 58 21 9 3 7 0 1 385
2019 Project management 64 17 9 6 3 0 2 155
2019 Other services to the public 57 16 8 4 12 3 0 60
2019 None of the above 63 15 8 6 6 0 2 265

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 3 4 2 0 6 15 89 11 50
2024 Intelligence analysts 53 12 6 4 2 0 24 70 30 50
2024 Federal regulators 55 12 5 2 1 0 25 74 26 520
2024 Compliance, inspection and enforcement 58 10 4 2 2 0 25 77 23 595
2024 Communications or public affairs 60 10 5 1 3 0 21 76 24 95
2024 Access to information and privacy 69 5 0 0 0 0 26 94 6 20
2024 Security 57 13 4 1 2 1 22 75 25 125
2024 Science and technology 57 14 7 2 0 0 19 71 29 95
2024 Administration and operations 61 11 3 1 2 1 21 78 22 455
2024 Human resources 58 12 4 1 1 0 23 75 25 195
2024 Financial management 52 15 7 7 1 0 19 64 36 155
2024 Procurement 71 6 0 0 0 4 19 92 8 30
2024 Real property 71 9 0 2 0 0 18 87 13 30
2024 Material management 61 9 0 12 0 0 19 75 25 10
2024 Information management 60 19 1 1 0 0 19 74 26 65
2024 Information technology 71 11 4 1 1 0 12 81 19 190
2024 Internal audit 41 38 7 0 0 0 15 48 52 15
2024 Evaluation 59 21 0 0 5 0 15 70 30 20
2024 Data sciences 69 17 2 0 2 0 11 77 23 45
2024 Policy 64 8 5 2 1 0 19 79 21 425
2024 Project management 66 7 4 1 1 0 20 84 16 185
2024 Other services to the public 65 6 4 1 0 0 25 86 14 70
2024 None of the above 54 11 5 4 1 0 26 73 27 175
2022 Client contact centre 68 5 0 6 0 2 18 50
2022 Federal regulators 57 13 6 1 1 0 22 500
2022 Compliance, inspection and enforcement 56 11 3 1 1 1 27 645
2022 Communications or public affairs 57 9 2 2 1 0 28 100
2022 Access to information and privacy 56 18 0 0 0 0 25 15
2022 Security 59 12 6 2 1 1 20 120
2022 Science and technology 64 8 9 1 1 0 18 95
2022 Legal services 47 5 6 0 5 0 37 15
2022 Administration and operations 61 9 3 1 2 1 23 465
2022 Human resources 72 6 3 1 1 1 16 205
2022 Financial management 58 14 5 0 1 0 21 160
2022 Procurement 53 11 0 2 0 0 33 35
2022 Real property 62 17 4 0 0 0 17 30
2022 Material management 49 15 7 0 0 0 29 15
2022 Information management 61 7 9 3 2 2 17 65
2022 Information technology 68 12 4 1 0 1 13 200
2022 Internal audit 77 0 8 0 0 0 15 10
2022 Evaluation 71 15 0 0 0 0 14 25
2022 Data sciences 74 9 2 0 2 0 13 50
2022 Policy 68 10 3 1 0 1 17 390
2022 Project management 66 13 3 1 1 0 16 205
2022 Other services to the public 60 13 6 0 0 0 20 80
2022 None of the above 57 13 5 4 1 0 21 185
2020 Client contact centre 55 9 0 0 0 0 36 55
2020 Federal regulators 57 10 3 1 1 0 27 545
2020 Compliance, inspection and enforcement 59 11 4 1 1 0 24 755
2020 Communications or public affairs 65 8 5 3 2 0 18 125
2020 Access to information and privacy 56 3 0 3 0 0 38 30
2020 Security 60 8 5 4 1 0 22 195
2020 Science and technology 61 15 5 0 1 0 18 90
2020 Legal services 72 0 6 0 0 0 22 15
2020 Administration and operations 61 10 3 1 0 1 24 565
2020 Human resources 69 10 2 1 1 0 17 195
2020 Financial management 58 16 5 2 1 0 19 190
2020 Procurement 53 8 3 7 0 0 30 35
2020 Real property 61 12 5 0 2 0 20 35
2020 Material management 40 34 0 0 0 0 26 15
2020 Information management 75 8 4 0 1 0 12 85
2020 Information technology 72 13 5 0 0 0 10 210
2020 Internal audit 54 9 0 0 0 0 36 20
2020 Evaluation 56 13 0 0 0 0 31 25
2020 Data sciences 67 11 3 0 0 0 19 55
2020 Policy 65 11 4 1 1 0 17 430
2020 Project management 70 8 3 0 2 1 17 185
2020 Other services to the public 71 5 3 3 2 0 16 75
2020 None of the above 60 9 5 2 1 1 22 255
2019 Client contact centre 55 11 3 5 0 1 24 60
2019 Federal regulators 50 14 4 1 2 0 29 510
2019 Compliance, inspection and enforcement 52 11 5 2 1 0 28 610
2019 Communications or public affairs 52 14 4 3 0 0 28 100
2019 Access to information and privacy 31 12 9 0 9 4 35 20
2019 Security 54 14 7 0 4 1 21 165
2019 Science and technology 60 11 10 2 0 1 16 100
2019 Legal services 61 0 12 0 0 0 27 20
2019 Administration and operations 59 10 4 2 2 0 23 480
2019 Human resources 57 10 6 1 0 0 25 190
2019 Financial management 59 17 4 2 1 1 16 180
2019 Procurement 62 7 7 3 0 0 21 25
2019 Real property 47 23 0 3 0 0 28 40
2019 Material management 63 5 23 4 0 0 4 15
2019 Information management 64 5 3 2 2 1 23 90
2019 Information technology 68 12 3 3 1 0 13 160
2019 Internal audit 65 17 0 6 0 0 12 15
2019 Evaluation 60 21 0 0 0 0 19 20
2019 Data sciences 73 3 0 2 2 0 20 50
2019 Policy 54 14 6 2 1 0 24 385
2019 Project management 62 14 3 4 0 0 17 150
2019 Other services to the public 55 9 4 0 0 1 31 60
2019 None of the above 59 12 3 2 2 0 21 260

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 74 5 9 0 0 6 6 84 16 50
2024 Intelligence analysts 67 20 0 2 0 0 11 76 24 50
2024 Federal regulators 59 26 7 3 2 0 2 61 39 520
2024 Compliance, inspection and enforcement 57 25 8 4 1 0 4 60 40 595
2024 Communications or public affairs 72 12 7 1 0 0 8 79 21 95
2024 Access to information and privacy 58 17 10 0 4 0 10 65 35 20
2024 Security 58 17 8 1 4 1 11 66 34 125
2024 Science and technology 69 15 7 3 0 0 7 74 26 95
2024 Administration and operations 70 14 5 1 3 1 7 76 24 455
2024 Human resources 75 13 3 0 1 0 8 82 18 195
2024 Financial management 68 20 5 1 1 0 6 73 27 155
2024 Procurement 78 14 2 0 0 3 2 83 17 30
2024 Real property 64 16 8 3 3 0 6 68 32 30
2024 Material management 71 18 0 12 0 0 0 71 29 10
2024 Information management 73 10 6 0 0 0 11 82 18 65
2024 Information technology 78 11 2 1 2 1 5 83 17 185
2024 Internal audit 65 28 0 0 0 0 7 70 30 15
2024 Evaluation 72 11 6 0 0 0 11 81 19 20
2024 Data sciences 79 14 2 0 0 0 5 83 17 45
2024 Policy 70 18 5 1 1 0 3 73 27 430
2024 Project management 65 18 8 2 1 1 5 69 31 185
2024 Other services to the public 59 18 12 1 1 3 6 64 36 70
2024 None of the above 72 11 4 4 2 0 7 77 23 175
2022 Client contact centre 75 9 5 3 2 0 6 50
2022 Federal regulators 63 21 9 1 2 0 4 495
2022 Compliance, inspection and enforcement 61 25 9 2 1 1 2 650
2022 Communications or public affairs 69 20 2 1 0 0 8 100
2022 Access to information and privacy 64 13 6 9 0 0 8 15
2022 Security 68 16 12 1 1 0 3 120
2022 Science and technology 71 17 5 2 1 0 4 100
2022 Legal services 59 30 0 0 5 0 6 15
2022 Administration and operations 73 15 3 1 1 2 5 460
2022 Human resources 79 13 1 0 1 1 6 205
2022 Financial management 73 11 8 3 1 0 5 160
2022 Procurement 67 24 0 5 0 0 4 35
2022 Real property 68 20 10 0 0 0 2 30
2022 Material management 63 14 7 0 0 0 16 15
2022 Information management 76 14 3 0 2 0 5 65
2022 Information technology 81 9 3 0 1 2 4 200
2022 Internal audit 100 0 0 0 0 0 0 10
2022 Evaluation 66 11 0 8 4 0 10 25
2022 Data sciences 80 4 4 2 4 0 6 50
2022 Policy 76 16 3 2 0 0 2 390
2022 Project management 70 17 7 1 0 1 4 205
2022 Other services to the public 66 13 14 2 0 0 5 80
2022 None of the above 71 14 7 2 2 0 4 185
2020 Client contact centre 68 13 6 7 0 0 5 55
2020 Federal regulators 55 32 7 2 2 0 2 545
2020 Compliance, inspection and enforcement 57 27 10 3 2 0 2 755
2020 Communications or public affairs 80 10 5 2 0 1 2 120
2020 Access to information and privacy 68 23 3 0 0 0 7 30
2020 Security 66 22 5 2 1 0 3 195
2020 Science and technology 74 13 10 1 1 1 0 90
2020 Legal services 78 6 6 0 0 0 11 15
2020 Administration and operations 75 16 3 1 2 0 2 570
2020 Human resources 82 9 3 2 0 0 4 195
2020 Financial management 76 12 4 1 1 1 5 195
2020 Procurement 61 22 5 0 7 4 0 35
2020 Real property 62 14 15 5 2 0 3 35
2020 Material management 83 6 6 0 0 0 6 15
2020 Information management 80 12 2 0 0 1 4 85
2020 Information technology 77 15 1 1 1 0 5 210
2020 Internal audit 73 5 9 0 0 0 14 20
2020 Evaluation 78 17 0 0 0 0 4 25
2020 Data sciences 79 15 2 0 0 2 3 55
2020 Policy 69 20 6 2 0 0 3 430
2020 Project management 68 19 8 1 1 1 3 185
2020 Other services to the public 59 24 11 5 0 0 1 80
2020 None of the above 65 22 6 1 2 0 3 255
2019 Client contact centre 60 22 6 4 1 1 5 60
2019 Federal regulators 54 26 10 4 1 1 4 515
2019 Compliance, inspection and enforcement 54 30 11 1 2 0 2 605
2019 Communications or public affairs 73 15 4 1 0 1 6 105
2019 Access to information and privacy 39 45 12 0 0 0 5 20
2019 Security 63 20 8 2 2 1 4 170
2019 Science and technology 66 18 10 1 0 1 3 100
2019 Legal services 63 17 8 0 0 0 13 20
2019 Administration and operations 73 16 5 1 1 0 4 485
2019 Human resources 77 11 4 1 0 0 6 190
2019 Financial management 76 17 2 1 1 1 3 180
2019 Procurement 73 20 3 3 0 0 0 25
2019 Real property 67 21 8 3 2 0 0 40
2019 Material management 72 17 6 0 0 5 0 15
2019 Information management 70 12 6 3 0 1 9 90
2019 Information technology 83 9 3 2 0 0 2 160
2019 Internal audit 79 5 5 6 0 0 6 15
2019 Evaluation 70 21 4 0 0 0 5 20
2019 Data sciences 75 16 0 2 2 0 5 50
2019 Policy 67 20 6 2 1 0 3 390
2019 Project management 68 17 11 2 1 0 2 155
2019 Other services to the public 64 16 8 0 4 3 4 60
2019 None of the above 69 17 7 2 2 0 3 260

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 18 9 7 6 2 7 57 43 50
2024 Intelligence analysts 45 20 14 5 11 0 6 47 53 50
2024 Federal regulators 59 23 8 3 6 1 2 60 40 520
2024 Compliance, inspection and enforcement 62 19 7 4 5 0 2 64 36 595
2024 Communications or public affairs 55 18 11 7 6 0 3 56 44 95
2024 Access to information and privacy 41 21 10 0 24 0 4 43 57 20
2024 Security 46 20 10 8 6 3 7 51 49 125
2024 Science and technology 54 25 11 5 2 0 3 56 44 95
2024 Administration and operations 49 17 11 9 8 1 4 51 49 455
2024 Human resources 59 17 9 4 5 1 6 63 37 195
2024 Financial management 54 21 11 7 5 0 2 55 45 155
2024 Procurement 76 10 5 3 4 0 3 79 21 30
2024 Real property 57 23 9 2 9 0 0 57 43 30
2024 Material management 39 11 9 12 30 0 0 39 61 10
2024 Information management 58 24 5 7 1 0 5 61 39 65
2024 Information technology 61 16 6 6 7 0 3 64 36 190
2024 Internal audit 76 13 5 0 5 0 0 76 24 15
2024 Evaluation 33 44 6 0 7 0 11 37 63 20
2024 Data sciences 64 10 6 4 16 0 0 64 36 45
2024 Policy 51 23 10 6 8 1 2 52 48 430
2024 Project management 47 26 12 7 7 1 0 48 52 185
2024 Other services to the public 43 23 12 6 9 2 5 47 53 70
2024 None of the above 51 24 8 6 8 2 1 53 47 175
2022 Client contact centre 68 5 9 3 4 2 9 50
2022 Federal regulators 75 13 5 1 3 1 4 500
2022 Compliance, inspection and enforcement 75 16 3 2 2 1 2 650
2022 Communications or public affairs 77 12 5 2 2 0 2 100
2022 Access to information and privacy 88 6 0 0 0 0 6 15
2022 Security 73 18 3 1 4 0 1 120
2022 Science and technology 61 21 12 0 3 2 1 100
2022 Legal services 75 12 0 0 5 0 7 15
2022 Administration and operations 68 14 6 3 3 1 4 465
2022 Human resources 72 14 3 5 1 1 4 205
2022 Financial management 74 9 6 2 4 0 5 160
2022 Procurement 66 24 0 2 3 0 5 35
2022 Real property 75 18 7 0 0 0 0 30
2022 Material management 77 6 0 7 0 0 10 15
2022 Information management 71 15 7 0 1 0 5 65
2022 Information technology 73 14 5 2 5 0 1 200
2022 Internal audit 91 0 9 0 0 0 0 10
2022 Evaluation 67 8 0 0 15 0 10 25
2022 Data sciences 65 12 10 3 5 0 4 50
2022 Policy 73 13 7 2 3 0 2 390
2022 Project management 66 15 8 2 5 1 3 210
2022 Other services to the public 72 11 10 1 3 0 3 80
2022 None of the above 69 15 4 2 5 1 3 185
2020 Client contact centre 70 10 2 5 2 5 5 55
2020 Federal regulators 69 19 5 2 2 0 3 550
2020 Compliance, inspection and enforcement 69 22 4 1 3 0 1 755
2020 Communications or public affairs 77 12 4 3 4 0 1 125
2020 Access to information and privacy 74 13 0 3 3 0 7 30
2020 Security 60 22 5 6 5 0 2 195
2020 Science and technology 68 20 7 4 0 0 0 90
2020 Legal services 83 11 0 0 0 0 6 15
2020 Administration and operations 67 17 6 3 4 1 1 565
2020 Human resources 74 11 6 2 4 0 2 195
2020 Financial management 67 18 9 1 3 0 2 195
2020 Procurement 59 14 24 0 3 0 0 30
2020 Real property 61 24 10 2 3 0 0 35
2020 Material management 74 26 0 0 0 0 0 15
2020 Information management 65 20 10 0 1 1 2 85
2020 Information technology 71 18 7 2 1 1 0 210
2020 Internal audit 63 18 5 5 5 0 4 20
2020 Evaluation 61 18 8 9 0 0 5 25
2020 Data sciences 53 28 9 5 2 0 3 55
2020 Policy 68 15 9 3 4 0 1 430
2020 Project management 62 16 10 4 6 2 1 185
2020 Other services to the public 59 18 8 2 9 1 3 80
2020 None of the above 63 18 11 2 3 2 2 255
2019 Client contact centre 62 16 5 7 4 1 5 60
2019 Federal regulators 77 13 4 2 0 0 4 520
2019 Compliance, inspection and enforcement 77 15 4 1 2 0 2 610
2019 Communications or public affairs 74 15 4 3 2 0 3 105
2019 Access to information and privacy 70 0 10 4 5 0 12 20
2019 Security 73 14 5 2 2 1 2 170
2019 Science and technology 74 16 2 4 1 1 1 100
2019 Legal services 72 0 20 4 0 0 4 20
2019 Administration and operations 72 14 6 2 3 0 2 485
2019 Human resources 72 11 5 3 4 0 5 190
2019 Financial management 75 16 3 2 3 0 2 180
2019 Procurement 74 10 13 0 0 3 0 25
2019 Real property 73 15 10 0 3 0 0 40
2019 Material management 72 18 11 0 0 0 0 15
2019 Information management 57 20 8 4 9 0 2 90
2019 Information technology 83 12 1 2 1 0 2 160
2019 Internal audit 71 9 5 0 9 0 6 15
2019 Evaluation 66 15 7 12 0 0 0 20
2019 Data sciences 69 10 10 6 3 0 2 50
2019 Policy 75 15 3 2 3 0 3 390
2019 Project management 63 21 5 3 6 0 2 155
2019 Other services to the public 62 14 3 5 8 2 5 60
2019 None of the above 73 16 4 2 2 0 3 265

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 30 6 0 0 4 4 62 38 50
2024 Intelligence analysts 45 32 10 4 3 0 5 48 52 50
2024 Federal regulators 52 27 11 4 2 0 3 54 46 520
2024 Compliance, inspection and enforcement 53 28 11 3 3 1 2 54 46 595
2024 Communications or public affairs 43 32 13 7 4 0 1 43 57 90
2024 Access to information and privacy 42 16 33 0 0 0 9 47 53 20
2024 Security 47 28 12 3 5 1 5 50 50 125
2024 Science and technology 55 27 7 4 3 0 4 57 43 95
2024 Administration and operations 48 26 14 5 4 1 3 50 50 455
2024 Human resources 51 19 12 6 7 2 3 54 46 195
2024 Financial management 49 26 15 3 6 0 1 49 51 155
2024 Procurement 57 27 9 0 0 0 7 61 39 30
2024 Real property 41 33 15 2 9 0 0 41 59 30
2024 Material management 32 26 31 0 0 0 10 36 64 10
2024 Information management 49 21 16 4 5 0 4 52 48 70
2024 Information technology 55 22 13 3 4 0 3 57 43 190
2024 Internal audit 48 34 0 12 0 0 6 51 49 15
2024 Evaluation 40 28 6 11 15 0 0 40 60 20
2024 Data sciences 52 29 6 7 2 0 4 54 46 45
2024 Policy 47 30 12 4 4 0 2 49 51 430
2024 Project management 49 27 13 5 3 0 2 50 50 185
2024 Other services to the public 46 34 9 8 1 0 1 46 54 70
2024 None of the above 53 23 11 3 4 0 5 56 44 175
2022 Client contact centre 63 20 6 6 2 2 2 50
2022 Federal regulators 55 27 10 3 2 0 2 495
2022 Compliance, inspection and enforcement 54 29 11 3 2 0 1 650
2022 Communications or public affairs 41 31 21 3 2 1 1 100
2022 Access to information and privacy 46 35 7 0 6 0 6 15
2022 Security 61 25 11 1 2 0 0 120
2022 Science and technology 52 27 11 4 3 0 2 100
2022 Legal services 59 25 10 0 0 5 0 15
2022 Administration and operations 50 26 13 5 3 0 2 465
2022 Human resources 46 25 14 8 4 1 3 205
2022 Financial management 51 24 13 4 3 1 5 160
2022 Procurement 49 32 14 0 5 0 0 35
2022 Real property 43 32 22 0 0 0 4 30
2022 Material management 45 25 12 0 18 0 0 15
2022 Information management 57 24 9 4 3 0 3 65
2022 Information technology 58 24 10 3 3 1 2 200
2022 Internal audit 61 23 0 16 0 0 0 10
2022 Evaluation 48 13 32 4 3 0 0 25
2022 Data sciences 49 30 13 2 4 0 3 50
2022 Policy 53 27 13 5 2 0 1 390
2022 Project management 51 32 11 2 2 1 2 210
2022 Other services to the public 55 27 9 6 1 0 2 80
2022 None of the above 49 27 10 7 5 0 2 185
2020 Client contact centre 47 23 18 3 4 1 4 55
2020 Federal regulators 49 33 11 3 2 0 2 545
2020 Compliance, inspection and enforcement 48 31 14 4 2 0 1 755
2020 Communications or public affairs 43 30 19 4 4 0 0 125
2020 Access to information and privacy 49 29 16 0 3 0 3 30
2020 Security 53 23 11 6 3 1 3 195
2020 Science and technology 37 46 8 5 4 0 0 90
2020 Legal services 42 42 11 0 0 0 6 15
2020 Administration and operations 44 31 15 6 2 1 2 570
2020 Human resources 43 26 21 8 1 0 1 195
2020 Financial management 47 33 14 4 2 0 1 195
2020 Procurement 53 22 10 7 9 0 0 35
2020 Real property 29 33 30 5 3 0 0 35
2020 Material management 40 31 6 17 0 0 6 15
2020 Information management 45 33 16 5 1 0 1 85
2020 Information technology 49 31 12 4 2 0 2 210
2020 Internal audit 23 27 28 18 0 0 4 20
2020 Evaluation 43 22 18 13 4 0 0 25
2020 Data sciences 51 31 14 5 0 0 0 55
2020 Policy 45 30 16 6 2 0 0 430
2020 Project management 34 34 25 3 1 1 2 185
2020 Other services to the public 43 24 22 6 3 0 1 75
2020 None of the above 53 24 16 3 1 0 1 255
2019 Client contact centre 51 22 15 5 1 1 4 60
2019 Federal regulators 54 27 11 1 2 1 4 515
2019 Compliance, inspection and enforcement 56 28 10 3 1 0 2 610
2019 Communications or public affairs 49 33 11 4 3 0 0 105
2019 Access to information and privacy 35 30 12 19 5 0 0 20
2019 Security 52 28 11 4 4 1 1 170
2019 Science and technology 46 31 11 6 1 1 3 100
2019 Legal services 55 20 12 9 0 0 4 20
2019 Administration and operations 53 28 10 4 2 0 2 485
2019 Human resources 50 24 19 3 2 0 2 190
2019 Financial management 56 22 13 4 4 0 1 180
2019 Procurement 59 29 9 3 0 0 0 25
2019 Real property 49 15 25 8 3 0 0 40
2019 Material management 59 35 6 0 0 0 0 15
2019 Information management 59 23 10 5 0 1 1 90
2019 Information technology 54 27 13 3 2 0 1 160
2019 Internal audit 63 16 11 6 6 0 0 15
2019 Evaluation 47 37 16 0 0 0 0 20
2019 Data sciences 58 21 11 8 2 0 0 50
2019 Policy 48 30 12 4 3 0 3 390
2019 Project management 49 31 14 4 1 1 0 155
2019 Other services to the public 54 25 12 4 1 0 3 60
2019 None of the above 61 23 11 2 1 0 2 260

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 27 41 9 4 0 0 45 14 50
2024 Intelligence analysts 6 30 37 22 6 0 0 35 28 50
2024 Federal regulators 7 25 40 17 10 1 0 33 27 520
2024 Compliance, inspection and enforcement 7 30 39 15 9 0 0 37 24 595
2024 Communications or public affairs 9 21 45 21 4 0 0 29 25 95
2024 Access to information and privacy 4 50 32 10 4 0 0 54 14 20
2024 Security 13 24 41 14 8 0 1 37 22 125
2024 Science and technology 6 25 42 23 4 0 0 31 27 95
2024 Administration and operations 10 34 35 15 6 0 0 44 21 455
2024 Human resources 10 31 37 14 7 0 0 42 21 195
2024 Financial management 9 31 42 14 4 0 0 40 18 155
2024 Procurement 6 25 48 16 4 0 0 31 21 30
2024 Real property 3 27 41 21 8 0 0 30 29 30
2024 Material management 12 19 61 9 0 0 0 31 9 10
2024 Information management 20 33 30 9 8 0 0 53 17 70
2024 Information technology 14 31 33 12 10 0 1 45 22 190
2024 Internal audit 20 9 50 16 5 0 0 29 21 15
2024 Evaluation 0 36 32 20 12 0 0 36 32 20
2024 Data sciences 8 50 29 7 6 0 0 58 13 45
2024 Policy 3 28 45 17 7 0 0 31 24 430
2024 Project management 7 25 42 16 11 0 0 31 27 185
2024 Other services to the public 10 28 32 19 10 0 0 39 29 70
2024 None of the above 11 26 36 16 7 0 3 39 24 175
2022 Client contact centre 14 28 44 13 2 0 0 41 15 50
2022 Federal regulators 10 32 37 16 6 0 0 42 21 500
2022 Compliance, inspection and enforcement 11 36 38 10 5 1 0 47 15 650
2022 Communications or public affairs 8 36 44 6 6 0 0 43 12 100
2022 Access to information and privacy 24 21 18 21 17 0 0 45 38 15
2022 Security 6 35 44 9 5 0 0 41 15 120
2022 Science and technology 6 25 41 21 6 1 1 31 27 100
2022 Legal services 12 59 23 6 0 0 0 71 6 15
2022 Administration and operations 15 33 35 10 5 0 0 49 16 465
2022 Human resources 12 25 49 8 6 0 0 36 14 205
2022 Financial management 12 35 42 11 0 0 0 47 11 160
2022 Procurement 5 32 50 11 2 0 0 37 14 35
2022 Real property 7 32 45 13 3 0 0 40 16 30
2022 Material management 12 46 37 5 0 0 0 58 5 15
2022 Information management 12 46 28 12 0 0 2 59 12 65
2022 Information technology 14 35 37 11 3 0 0 49 14 200
2022 Internal audit 0 43 49 9 0 0 0 43 9 10
2022 Evaluation 7 45 29 16 4 0 0 51 20 25
2022 Data sciences 9 53 28 9 2 0 0 62 11 50
2022 Policy 7 31 39 17 6 0 0 38 23 390
2022 Project management 5 31 41 15 7 1 0 36 22 210
2022 Other services to the public 17 24 41 11 6 0 0 41 18 80
2022 None of the above 9 32 33 14 11 0 0 41 25 185
2020 Client contact centre 11 45 29 9 6 0 0 56 15 55
2020 Federal regulators 12 40 36 8 4 0 0 52 12 550
2020 Compliance, inspection and enforcement 15 41 31 10 3 0 0 57 13 755
2020 Communications or public affairs 15 34 35 14 2 0 0 49 16 125
2020 Access to information and privacy 12 29 27 22 10 0 0 41 32 30
2020 Security 14 38 32 14 2 0 0 52 16 195
2020 Science and technology 9 44 33 7 6 0 0 54 13 90
2020 Legal services 34 44 17 0 0 0 6 82 0 15
2020 Administration and operations 20 36 34 7 2 0 0 56 9 570
2020 Human resources 18 38 31 10 3 0 0 56 13 195
2020 Financial management 16 36 37 8 4 1 0 52 11 190
2020 Procurement 11 34 27 24 3 0 0 46 28 35
2020 Real property 23 30 32 12 3 0 0 54 14 35
2020 Material management 25 46 17 11 0 0 0 71 11 15
2020 Information management 17 42 31 8 2 0 0 59 10 90
2020 Information technology 19 32 30 14 3 0 0 52 17 210
2020 Internal audit 27 18 45 9 0 0 0 46 9 20
2020 Evaluation 13 31 30 26 0 0 0 44 26 25
2020 Data sciences 17 27 35 19 2 0 0 44 21 55
2020 Policy 10 35 39 12 4 0 0 46 16 430
2020 Project management 10 31 39 15 5 0 0 41 19 185
2020 Other services to the public 19 40 25 8 8 0 0 59 16 80
2020 None of the above 13 31 34 15 6 0 0 44 21 255
2019 Client contact centre 11 34 39 14 3 0 0 45 16 60
2019 Federal regulators 14 32 34 12 6 0 0 47 19 520
2019 Compliance, inspection and enforcement 16 37 31 13 3 0 0 53 16 610
2019 Communications or public affairs 8 30 44 13 4 0 0 39 17 105
2019 Access to information and privacy 11 23 27 16 24 0 0 34 39 20
2019 Security 15 36 33 10 6 0 0 51 16 170
2019 Science and technology 13 36 33 16 1 0 0 50 17 100
2019 Legal services 34 32 25 9 0 0 0 66 9 20
2019 Administration and operations 23 38 28 8 3 0 0 61 11 485
2019 Human resources 17 39 33 9 3 0 0 56 12 190
2019 Financial management 15 45 30 7 2 0 0 60 9 180
2019 Procurement 4 53 27 17 0 0 0 57 17 25
2019 Real property 17 23 50 7 3 0 0 40 10 40
2019 Material management 18 48 22 13 0 0 0 66 13 15
2019 Information management 11 46 34 5 3 0 0 57 8 90
2019 Information technology 17 35 32 12 5 0 0 51 17 160
2019 Internal audit 22 42 16 20 0 0 0 64 20 15
2019 Evaluation 17 66 17 0 0 0 0 83 0 20
2019 Data sciences 16 31 36 7 10 0 0 48 16 50
2019 Policy 14 40 31 12 3 0 0 54 15 390
2019 Project management 12 34 38 14 3 0 0 46 17 155
2019 Other services to the public 22 29 23 17 7 2 0 52 24 60
2019 None of the above 17 35 33 11 4 0 0 53 15 265

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 20 46 10 20 0 0 29 24 50
2024 Intelligence analysts 8 32 28 18 11 0 2 30 41 50
2024 Federal regulators 14 25 37 16 8 0 0 23 39 520
2024 Compliance, inspection and enforcement 10 21 42 19 7 0 0 26 32 595
2024 Communications or public affairs 8 23 46 16 7 0 1 22 32 95
2024 Access to information and privacy 13 22 55 6 4 0 0 10 35 20
2024 Security 12 25 31 19 10 0 3 29 38 125
2024 Science and technology 11 23 51 11 4 0 0 15 34 95
2024 Administration and operations 12 22 36 21 9 0 0 30 34 455
2024 Human resources 14 20 39 18 9 0 0 27 34 195
2024 Financial management 8 29 40 15 8 0 1 23 37 155
2024 Procurement 9 15 49 11 12 4 0 24 25 30
2024 Real property 11 25 45 8 3 8 0 12 39 30
2024 Material management 9 30 30 0 32 0 0 32 38 10
2024 Information management 4 18 34 31 10 0 1 42 23 70
2024 Information technology 11 22 33 25 8 0 2 33 33 190
2024 Internal audit 17 18 36 9 20 0 0 29 35 15
2024 Evaluation 16 16 52 17 0 0 0 17 31 20
2024 Data sciences 13 10 48 20 9 0 0 29 23 45
2024 Policy 16 21 41 16 5 0 0 21 38 430
2024 Project management 15 25 36 16 8 0 0 24 40 185
2024 Other services to the public 13 25 31 20 12 0 0 32 37 70
2024 None of the above 13 22 37 13 15 0 1 28 35 175
2022 Client contact centre 2 17 44 15 22 0 0 37 19 50
2022 Federal regulators 8 21 39 21 10 0 0 32 29 500
2022 Compliance, inspection and enforcement 5 20 41 20 14 1 0 34 25 650
2022 Communications or public affairs 9 17 39 27 7 0 1 34 27 100
2022 Access to information and privacy 16 21 26 30 6 0 0 36 37 15
2022 Security 6 15 43 23 12 0 0 35 22 115
2022 Science and technology 8 23 30 30 6 0 2 37 32 100
2022 Legal services 0 6 55 33 6 0 0 39 6 15
2022 Administration and operations 9 15 40 22 14 0 0 37 23 465
2022 Human resources 8 21 37 23 9 1 1 33 29 205
2022 Financial management 2 13 47 29 8 0 1 37 16 160
2022 Procurement 2 29 38 24 8 0 0 31 31 35
2022 Real property 0 29 38 24 10 0 0 33 29 30
2022 Material management 7 20 28 25 21 0 0 45 27 15
2022 Information management 2 19 37 24 17 0 2 42 21 65
2022 Information technology 4 22 37 20 17 0 0 37 26 200
2022 Internal audit 0 18 59 8 15 0 0 23 18 10
2022 Evaluation 4 16 45 25 10 0 0 35 20 25
2022 Data sciences 0 18 40 30 12 0 0 42 18 50
2022 Policy 9 23 36 21 11 0 0 32 32 390
2022 Project management 11 20 38 23 7 1 0 31 31 205
2022 Other services to the public 12 18 37 24 10 0 0 34 30 80
2022 None of the above 12 18 37 20 13 0 0 33 30 185
2020 Client contact centre 10 23 32 26 9 0 0 35 33 55
2020 Federal regulators 9 16 41 26 8 0 0 34 25 545
2020 Compliance, inspection and enforcement 7 16 38 27 11 0 0 38 24 755
2020 Communications or public affairs 9 21 41 21 8 0 0 28 30 125
2020 Access to information and privacy 18 26 35 10 12 0 0 21 43 30
2020 Security 7 22 38 26 7 0 0 34 28 195
2020 Science and technology 9 15 34 31 11 0 0 42 24 90
2020 Legal services 0 0 50 31 14 0 6 47 0 15
2020 Administration and operations 8 13 43 24 12 0 0 36 21 570
2020 Human resources 11 15 38 24 12 0 0 36 26 195
2020 Financial management 6 18 43 26 7 0 0 33 24 190
2020 Procurement 15 24 36 19 6 0 0 25 39 35
2020 Real property 5 15 50 16 13 2 0 29 20 35
2020 Material management 11 15 22 32 20 0 0 52 26 15
2020 Information management 6 14 40 25 14 0 0 39 21 90
2020 Information technology 12 20 32 27 8 1 0 35 32 210
2020 Internal audit 5 5 41 36 14 0 0 50 9 20
2020 Evaluation 4 26 30 31 4 0 4 37 32 25
2020 Data sciences 12 32 22 21 13 0 0 34 43 55
2020 Policy 9 21 41 20 8 0 0 29 30 430
2020 Project management 12 23 35 22 7 0 1 29 35 185
2020 Other services to the public 9 17 32 22 20 0 1 42 26 75
2020 None of the above 16 17 39 17 9 1 1 27 33 255
2019 Client contact centre 6 22 32 29 10 0 0 39 29 60
2019 Federal regulators 12 19 37 21 10 0 0 31 32 515
2019 Compliance, inspection and enforcement 6 15 40 25 13 0 0 38 21 605
2019 Communications or public affairs 13 20 41 17 10 0 0 27 32 105
2019 Access to information and privacy 25 32 30 4 8 0 0 12 58 20
2019 Security 9 20 31 31 8 1 0 39 29 165
2019 Science and technology 6 15 38 26 15 0 0 41 21 95
2019 Legal services 0 12 26 34 28 0 0 62 12 20
2019 Administration and operations 7 17 36 25 15 0 0 40 24 480
2019 Human resources 6 17 40 26 10 0 0 36 23 190
2019 Financial management 7 14 45 24 10 0 0 34 22 180
2019 Procurement 10 17 36 22 14 0 0 37 27 25
2019 Real property 5 22 30 32 12 0 0 43 27 40
2019 Material management 17 5 21 24 33 0 0 57 22 15
2019 Information management 6 13 44 22 14 0 0 36 19 90
2019 Information technology 13 21 32 23 10 0 1 33 34 160
2019 Internal audit 15 6 27 33 20 0 0 53 20 15
2019 Evaluation 0 0 36 36 28 0 0 64 0 20
2019 Data sciences 16 11 42 22 8 0 0 30 28 50
2019 Policy 7 17 42 26 9 0 0 34 24 390
2019 Project management 9 23 36 23 9 1 0 32 32 155
2019 Other services to the public 11 26 21 23 20 0 0 42 37 60
2019 None of the above 7 14 44 23 11 0 1 34 21 260

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 47 18 2 2 6 0 77 5 50
2024 Intelligence analysts 18 44 19 8 9 2 0 63 17 50
2024 Federal regulators 23 39 17 8 9 3 0 64 18 520
2024 Compliance, inspection and enforcement 22 38 21 8 7 3 0 62 16 595
2024 Communications or public affairs 27 47 11 10 4 1 0 75 14 95
2024 Access to information and privacy 20 32 15 18 9 0 6 55 29 20
2024 Security 23 34 16 10 13 3 1 59 24 125
2024 Science and technology 21 37 19 15 6 2 0 59 22 95
2024 Administration and operations 24 37 18 11 6 3 0 64 18 455
2024 Human resources 24 43 18 9 5 2 0 68 14 195
2024 Financial management 25 49 12 5 4 5 0 79 9 155
2024 Procurement 36 27 19 7 4 8 0 68 11 30
2024 Real property 9 39 25 14 14 0 0 47 28 30
2024 Material management 29 42 10 0 9 11 0 79 10 10
2024 Information management 27 33 26 8 2 4 0 62 11 70
2024 Information technology 22 35 19 8 9 5 1 61 19 190
2024 Internal audit 20 26 7 21 0 26 0 62 28 15
2024 Evaluation 5 42 32 10 11 0 0 47 21 20
2024 Data sciences 28 38 6 17 6 5 0 69 24 45
2024 Policy 15 35 18 16 13 3 0 52 30 430
2024 Project management 19 41 15 8 13 4 0 63 21 185
2024 Other services to the public 13 39 26 8 10 4 0 54 19 70
2024 None of the above 21 36 20 6 7 9 2 63 15 175
2022 Client contact centre 24 42 17 8 2 7 0 71 11 50
2022 Federal regulators 29 37 19 7 4 4 0 69 12 500
2022 Compliance, inspection and enforcement 32 41 14 6 3 4 0 76 9 650
2022 Communications or public affairs 38 44 9 8 1 1 0 82 9 100
2022 Access to information and privacy 15 55 14 11 0 5 0 74 12 15
2022 Security 24 34 25 5 6 5 1 62 11 120
2022 Science and technology 23 36 13 16 6 6 0 63 24 100
2022 Legal services 43 47 0 0 5 5 0 94 6 15
2022 Administration and operations 33 39 14 7 3 4 0 75 11 465
2022 Human resources 38 41 11 6 2 2 0 80 9 205
2022 Financial management 30 41 19 5 1 3 0 74 7 160
2022 Procurement 32 41 12 11 0 4 0 76 12 35
2022 Real property 23 50 18 9 0 0 0 73 9 30
2022 Material management 25 42 12 0 14 6 0 71 15 15
2022 Information management 32 31 24 6 0 7 0 68 6 65
2022 Information technology 29 38 16 7 3 7 0 72 11 200
2022 Internal audit 53 47 0 0 0 0 0 100 0 10
2022 Evaluation 41 23 32 0 4 0 0 64 4 25
2022 Data sciences 24 42 14 10 6 4 0 69 16 50
2022 Policy 17 41 16 15 7 4 1 61 23 390
2022 Project management 21 41 16 12 6 3 0 64 19 210
2022 Other services to the public 19 50 13 6 5 6 0 74 12 80
2022 None of the above 23 31 22 9 7 8 0 59 17 185
2020 Client contact centre 41 38 12 2 2 5 1 84 4 55
2020 Federal regulators 42 41 11 4 2 1 0 83 6 550
2020 Compliance, inspection and enforcement 46 36 13 3 2 0 0 83 5 755
2020 Communications or public affairs 51 39 6 3 0 0 0 90 3 125
2020 Access to information and privacy 54 25 13 0 8 0 0 79 8 30
2020 Security 40 39 15 4 1 1 0 80 5 195
2020 Science and technology 40 42 12 2 1 2 0 84 4 90
2020 Legal services 64 25 5 6 0 0 0 89 6 15
2020 Administration and operations 57 31 8 2 1 1 0 90 2 570
2020 Human resources 60 30 7 1 2 0 0 90 3 195
2020 Financial management 55 38 4 1 1 1 0 94 2 190
2020 Procurement 43 26 18 7 0 5 0 74 7 35
2020 Real property 45 43 10 3 0 0 0 88 3 35
2020 Material management 51 37 6 0 6 0 0 88 6 15
2020 Information management 43 39 10 4 1 3 0 85 5 90
2020 Information technology 44 36 11 4 4 1 0 81 8 210
2020 Internal audit 55 27 13 0 0 5 0 86 0 20
2020 Evaluation 26 57 8 8 0 0 0 83 8 25
2020 Data sciences 38 39 8 7 3 5 0 81 11 55
2020 Policy 42 42 8 7 1 1 0 84 8 430
2020 Project management 45 40 8 3 1 2 1 87 4 185
2020 Other services to the public 46 34 12 5 2 0 0 80 7 80
2020 None of the above 33 38 19 5 3 1 0 72 9 255
2019 Client contact centre 26 45 15 1 4 9 0 78 6 60
2019 Federal regulators 23 37 20 10 6 4 0 62 17 515
2019 Compliance, inspection and enforcement 27 39 19 7 5 3 0 68 13 610
2019 Communications or public affairs 21 45 15 14 3 3 0 68 17 105
2019 Access to information and privacy 17 26 21 20 12 5 0 45 34 20
2019 Security 19 44 20 9 5 4 0 65 14 170
2019 Science and technology 17 43 16 14 2 7 0 65 18 100
2019 Legal services 49 37 9 5 0 0 0 86 5 20
2019 Administration and operations 34 36 15 8 3 3 0 72 12 485
2019 Human resources 35 35 18 5 2 4 0 73 8 190
2019 Financial management 29 38 17 7 2 7 0 72 10 180
2019 Procurement 32 39 13 6 10 0 0 71 16 25
2019 Real property 20 46 13 11 3 8 0 72 15 40
2019 Material management 39 29 11 9 4 9 0 74 14 15
2019 Information management 29 36 22 6 2 5 0 68 9 90
2019 Information technology 27 42 19 4 4 4 0 72 8 160
2019 Internal audit 27 26 16 11 5 15 0 63 18 15
2019 Evaluation 12 58 5 6 4 14 0 82 11 20
2019 Data sciences 18 15 27 20 16 3 2 34 38 50
2019 Policy 24 40 16 13 4 3 0 66 17 390
2019 Project management 22 44 19 11 4 1 0 66 15 155
2019 Other services to the public 34 22 25 8 7 5 0 58 15 60
2019 None of the above 19 32 24 12 8 5 0 54 21 265

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 19 27 47 3 4 50
2024 Intelligence analysts 17 28 33 18 4 50
2024 Federal regulators 12 26 35 20 7 520
2024 Compliance, inspection and enforcement 11 27 33 22 6 595
2024 Communications or public affairs 13 19 34 28 5 90
2024 Access to information and privacy 0 19 50 22 9 20
2024 Security 9 27 36 18 10 125
2024 Science and technology 11 19 41 22 7 95
2024 Administration and operations 10 25 35 23 8 455
2024 Human resources 12 27 36 16 10 195
2024 Financial management 8 24 41 22 5 155
2024 Procurement 6 25 50 11 7 30
2024 Real property 8 27 30 24 10 30
2024 Material management 0 40 30 30 0 10
2024 Information management 15 27 35 12 11 70
2024 Information technology 17 27 29 17 10 190
2024 Internal audit 0 7 46 42 5 15
2024 Evaluation 12 7 44 37 0 20
2024 Data sciences 10 23 41 16 10 45
2024 Policy 9 21 42 22 7 425
2024 Project management 10 21 32 26 10 185
2024 Other services to the public 9 26 34 24 8 70
2024 None of the above 14 23 35 21 8 175
2022 Client contact centre 25 30 30 8 7 50
2022 Federal regulators 16 28 31 20 5 500
2022 Compliance, inspection and enforcement 12 33 32 19 4 650
2022 Communications or public affairs 14 27 38 16 7 100
2022 Access to information and privacy 6 22 41 31 0 15
2022 Security 12 35 32 14 7 120
2022 Science and technology 13 18 37 27 5 100
2022 Legal services 4 38 37 16 5 15
2022 Administration and operations 14 28 35 19 4 465
2022 Human resources 8 29 43 13 7 205
2022 Financial management 9 33 39 14 5 160
2022 Procurement 9 34 38 17 3 35
2022 Real property 7 29 52 12 0 30
2022 Material management 14 11 43 25 7 15
2022 Information management 16 25 36 19 4 65
2022 Information technology 12 29 37 17 5 200
2022 Internal audit 15 40 27 17 0 10
2022 Evaluation 0 37 27 24 12 25
2022 Data sciences 8 19 45 22 5 50
2022 Policy 10 24 37 24 5 390
2022 Project management 5 26 38 24 7 210
2022 Other services to the public 15 25 34 21 5 80
2022 None of the above 9 29 31 21 10 185

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 43 2 2 0 8 2 96 2 50
2024 Intelligence analysts 66 18 8 0 2 4 2 89 2 50
2024 Federal regulators 52 26 12 4 3 3 0 81 7 520
2024 Compliance, inspection and enforcement 51 28 10 4 3 3 1 82 8 595
2024 Communications or public affairs 63 23 9 3 0 2 0 88 3 95
2024 Access to information and privacy 48 37 11 4 0 0 0 85 4 20
2024 Security 54 21 12 5 7 0 1 76 12 125
2024 Science and technology 52 27 9 6 2 4 0 82 9 95
2024 Administration and operations 54 28 9 3 4 3 0 84 7 455
2024 Human resources 53 31 7 4 4 1 0 85 8 195
2024 Financial management 51 26 14 2 4 3 1 80 6 155
2024 Procurement 70 13 10 2 5 0 0 83 7 30
2024 Real property 40 41 13 2 0 4 0 84 2 30
2024 Material management 51 39 0 0 0 0 10 100 0 10
2024 Information management 59 14 18 4 4 1 0 74 8 70
2024 Information technology 62 24 4 2 4 3 2 89 6 190
2024 Internal audit 53 34 0 7 0 0 7 93 7 15
2024 Evaluation 46 36 10 9 0 0 0 81 9 20
2024 Data sciences 57 22 9 5 3 3 0 81 9 45
2024 Policy 54 24 12 5 4 1 0 79 9 430
2024 Project management 52 31 7 4 3 3 1 86 7 185
2024 Other services to the public 45 29 11 2 4 7 1 81 7 70
2024 None of the above 57 22 9 4 3 4 1 83 8 175
2022 Client contact centre 46 27 10 8 3 4 2 78 12 50
2022 Federal regulators 55 28 10 3 2 3 0 85 5 500
2022 Compliance, inspection and enforcement 54 26 11 2 4 4 0 83 6 650
2022 Communications or public affairs 50 29 9 4 3 4 2 84 7 100
2022 Access to information and privacy 46 37 0 11 0 6 0 88 12 15
2022 Security 51 23 16 3 7 0 0 74 11 120
2022 Science and technology 45 31 7 5 6 6 1 81 12 100
2022 Legal services 71 24 5 0 0 0 0 95 0 15
2022 Administration and operations 57 25 7 3 3 2 2 86 7 465
2022 Human resources 66 20 6 2 3 1 2 89 6 205
2022 Financial management 53 31 8 4 1 2 0 87 5 160
2022 Procurement 67 23 4 0 0 6 0 96 0 35
2022 Real property 44 38 14 4 0 0 0 82 4 30
2022 Material management 49 31 20 0 0 0 0 80 0 15
2022 Information management 53 20 15 5 3 4 0 76 8 65
2022 Information technology 64 25 4 3 1 2 1 92 4 200
2022 Internal audit 76 24 0 0 0 0 0 100 0 10
2022 Evaluation 59 29 8 0 0 0 4 92 0 25
2022 Data sciences 59 28 3 5 3 0 2 88 8 50
2022 Policy 56 23 10 3 5 3 0 81 8 390
2022 Project management 51 28 11 1 4 3 1 82 6 210
2022 Other services to the public 50 29 6 6 6 1 1 82 12 80
2022 None of the above 50 23 15 5 4 3 0 75 9 185
2020 Client contact centre 46 29 11 5 5 3 1 78 10 55
2020 Federal regulators 50 26 13 4 4 3 0 78 8 550
2020 Compliance, inspection and enforcement 53 25 12 4 3 3 1 80 8 750
2020 Communications or public affairs 64 20 10 5 1 1 0 85 6 120
2020 Access to information and privacy 63 16 3 0 15 3 0 82 15 30
2020 Security 54 28 10 3 2 2 0 84 6 195
2020 Science and technology 51 27 14 3 2 3 0 81 5 90
2020 Legal services 80 9 11 0 0 0 0 89 0 15
2020 Administration and operations 59 23 9 4 2 2 1 84 6 565
2020 Human resources 64 22 6 4 1 1 1 88 6 195
2020 Financial management 58 29 8 2 2 2 0 88 4 190
2020 Procurement 32 50 10 3 3 3 0 84 6 30
2020 Real property 52 33 12 0 3 0 0 85 3 35
2020 Material management 51 31 11 0 0 0 6 88 0 15
2020 Information management 49 30 9 7 2 4 0 82 9 90
2020 Information technology 52 33 6 2 3 3 0 88 5 210
2020 Internal audit 73 14 5 4 0 5 0 91 5 20
2020 Evaluation 61 30 4 0 0 4 0 95 0 25
2020 Data sciences 58 23 8 2 6 3 0 84 8 55
2020 Policy 57 26 9 3 2 2 0 84 6 425
2020 Project management 55 27 11 2 2 2 1 85 4 185
2020 Other services to the public 58 16 10 6 6 4 0 77 12 80
2020 None of the above 42 27 16 7 4 3 0 71 12 255

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 35 14 9 2 2 0 75 11 50
2024 Intelligence analysts 58 25 2 7 8 0 0 83 14 50
2024 Federal regulators 42 28 11 9 9 1 1 71 18 520
2024 Compliance, inspection and enforcement 43 25 11 9 9 1 1 70 19 595
2024 Communications or public affairs 56 21 8 9 6 1 0 78 15 95
2024 Access to information and privacy 30 26 6 23 9 0 6 59 34 20
2024 Security 48 21 9 9 10 3 0 71 19 125
2024 Science and technology 46 24 6 9 13 1 1 71 22 95
2024 Administration and operations 47 28 8 8 8 1 0 76 16 455
2024 Human resources 51 25 7 7 9 1 0 77 16 195
2024 Financial management 46 22 15 5 11 1 0 69 16 155
2024 Procurement 61 18 11 5 4 0 0 79 10 30
2024 Real property 40 29 12 14 0 5 0 72 14 30
2024 Material management 40 50 10 0 0 0 0 90 0 10
2024 Information management 48 24 7 11 10 0 0 72 21 70
2024 Information technology 48 30 4 8 6 3 1 81 15 190
2024 Internal audit 53 19 6 10 12 0 0 72 22 15
2024 Evaluation 28 40 7 16 9 0 0 68 25 20
2024 Data sciences 47 33 6 6 8 0 0 80 14 45
2024 Policy 46 26 10 11 7 0 0 72 18 430
2024 Project management 50 28 5 5 10 1 1 79 16 185
2024 Other services to the public 35 30 9 9 14 2 1 67 24 70
2024 None of the above 49 25 10 6 9 0 1 74 15 175
2022 Client contact centre 43 28 12 9 8 0 0 71 17 50
2022 Federal regulators 48 26 9 8 8 1 0 75 16 500
2022 Compliance, inspection and enforcement 46 25 12 7 7 2 0 73 15 650
2022 Communications or public affairs 47 29 6 7 6 5 1 80 14 100
2022 Access to information and privacy 40 44 6 11 0 0 0 83 11 15
2022 Security 41 26 9 8 14 1 1 69 22 120
2022 Science and technology 40 26 12 12 6 2 2 69 19 100
2022 Legal services 54 30 0 10 5 0 0 84 16 15
2022 Administration and operations 50 26 8 7 6 2 1 78 14 465
2022 Human resources 57 25 6 6 4 1 0 84 10 205
2022 Financial management 47 24 14 8 6 1 0 72 14 160
2022 Procurement 58 22 9 7 0 4 0 83 7 35
2022 Real property 44 26 2 25 0 3 0 71 26 30
2022 Material management 36 33 5 20 6 0 0 70 25 15
2022 Information management 39 28 12 7 9 6 0 71 16 65
2022 Information technology 59 22 7 6 4 2 0 83 10 200
2022 Internal audit 59 16 7 17 0 0 0 75 17 10
2022 Evaluation 44 34 4 11 8 0 0 78 18 25
2022 Data sciences 47 24 9 11 7 0 2 73 18 50
2022 Policy 47 24 9 10 9 1 0 72 19 390
2022 Project management 48 27 6 11 6 2 1 77 17 210
2022 Other services to the public 45 24 12 5 13 0 1 70 18 80
2022 None of the above 39 27 13 10 10 2 0 67 20 185
2020 Client contact centre 38 29 13 8 7 5 0 70 16 55
2020 Federal regulators 39 30 9 12 9 1 0 70 21 550
2020 Compliance, inspection and enforcement 42 27 12 9 8 1 0 70 18 750
2020 Communications or public affairs 48 27 10 8 6 0 0 75 14 120
2020 Access to information and privacy 44 25 10 3 15 3 0 72 18 30
2020 Security 41 28 10 12 8 0 0 69 20 195
2020 Science and technology 43 24 13 9 10 1 0 68 19 90
2020 Legal services 62 27 6 5 0 0 0 89 5 15
2020 Administration and operations 50 26 9 10 4 1 1 77 14 565
2020 Human resources 56 25 7 9 2 1 0 82 11 195
2020 Financial management 47 27 13 9 4 0 0 74 13 190
2020 Procurement 31 28 15 13 10 3 0 62 23 35
2020 Real property 48 21 18 2 8 3 0 71 10 35
2020 Material management 34 49 11 6 0 0 0 83 6 15
2020 Information management 41 32 8 13 7 0 0 72 20 90
2020 Information technology 45 34 9 6 4 1 0 81 10 210
2020 Internal audit 46 32 9 9 5 0 0 77 14 20
2020 Evaluation 44 25 9 17 5 0 0 69 22 25
2020 Data sciences 41 25 8 13 10 3 0 68 23 55
2020 Policy 47 25 11 10 7 1 0 72 17 425
2020 Project management 45 30 7 12 6 1 0 74 19 185
2020 Other services to the public 48 15 16 9 11 1 0 64 20 80
2020 None of the above 34 28 11 14 13 1 0 62 27 255

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 39 15 7 0 2 0 77 7 50
2024 Intelligence analysts 60 28 0 6 6 0 0 89 11 50
2024 Federal regulators 53 29 9 4 5 0 0 83 8 520
2024 Compliance, inspection and enforcement 54 30 7 4 4 1 1 84 8 595
2024 Communications or public affairs 66 23 7 0 3 1 0 90 3 95
2024 Access to information and privacy 35 35 5 16 0 4 6 77 17 20
2024 Security 56 22 9 7 5 1 0 79 12 125
2024 Science and technology 57 27 4 5 7 0 0 84 12 95
2024 Administration and operations 55 28 6 5 5 1 1 84 10 455
2024 Human resources 61 25 5 4 4 1 0 86 9 195
2024 Financial management 53 27 14 1 4 2 0 81 5 155
2024 Procurement 66 27 0 3 4 0 0 93 7 30
2024 Real property 39 42 8 6 0 4 0 84 7 30
2024 Material management 40 50 10 0 0 0 0 90 0 10
2024 Information management 57 21 9 5 7 1 0 78 13 70
2024 Information technology 59 25 5 3 5 2 1 86 8 190
2024 Internal audit 64 19 0 17 0 0 0 83 17 15
2024 Evaluation 51 26 7 11 4 0 0 78 16 20
2024 Data sciences 57 26 7 4 5 0 0 84 9 45
2024 Policy 56 29 5 7 3 0 0 86 10 430
2024 Project management 58 26 3 6 5 2 0 86 11 185
2024 Other services to the public 43 30 6 8 10 2 1 75 19 70
2024 None of the above 57 26 7 4 5 1 1 84 9 175
2022 Client contact centre 42 35 10 9 4 0 0 77 13 50
2022 Federal regulators 54 28 8 5 4 0 0 83 10 500
2022 Compliance, inspection and enforcement 55 28 8 4 5 2 0 84 8 650
2022 Communications or public affairs 53 33 5 3 3 3 1 89 6 100
2022 Access to information and privacy 52 31 0 17 0 0 0 83 17 15
2022 Security 46 31 8 3 10 0 1 78 14 120
2022 Science and technology 42 39 8 7 3 0 2 82 10 100
2022 Legal services 59 30 0 5 5 0 0 89 11 15
2022 Administration and operations 56 28 7 3 4 1 1 85 8 465
2022 Human resources 62 26 3 3 4 1 0 89 8 205
2022 Financial management 57 27 5 6 3 1 0 86 9 160
2022 Procurement 60 27 6 4 3 0 0 87 6 35
2022 Real property 52 37 7 4 0 0 0 89 4 30
2022 Material management 40 42 5 7 6 0 0 82 13 15
2022 Information management 48 25 11 5 7 4 0 76 13 65
2022 Information technology 67 20 7 2 3 1 0 88 5 200
2022 Internal audit 76 16 7 0 0 0 0 93 0 10
2022 Evaluation 59 30 0 3 3 0 4 93 7 25
2022 Data sciences 57 28 2 7 4 0 2 87 11 50
2022 Policy 57 25 5 7 5 1 0 83 12 390
2022 Project management 56 28 6 5 3 0 1 86 9 210
2022 Other services to the public 54 23 5 7 8 2 1 80 15 80
2022 None of the above 50 27 7 6 7 2 1 79 14 185
2020 Client contact centre 43 30 11 11 6 0 0 73 16 55
2020 Federal regulators 49 28 9 7 6 1 0 78 13 545
2020 Compliance, inspection and enforcement 53 28 9 4 5 0 0 82 9 750
2020 Communications or public affairs 59 23 7 6 4 0 0 82 10 125
2020 Access to information and privacy 50 26 10 3 11 0 0 76 15 30
2020 Security 53 26 11 7 3 0 0 79 10 195
2020 Science and technology 57 23 9 7 4 0 0 80 11 90
2020 Legal services 73 16 11 0 0 0 0 89 0 15
2020 Administration and operations 57 27 7 5 3 1 0 85 8 570
2020 Human resources 69 20 3 5 2 0 0 90 7 195
2020 Financial management 56 32 6 4 2 0 0 88 6 190
2020 Procurement 47 30 3 16 0 3 0 80 17 35
2020 Real property 55 27 10 3 5 0 0 82 8 35
2020 Material management 46 48 0 6 0 0 0 94 6 15
2020 Information management 55 32 4 6 2 0 0 88 8 85
2020 Information technology 56 32 5 2 3 2 0 90 5 210
2020 Internal audit 62 38 0 0 0 0 0 100 0 20
2020 Evaluation 61 25 0 14 0 0 0 86 14 25
2020 Data sciences 57 28 3 5 8 0 0 84 13 55
2020 Policy 59 24 6 7 2 1 0 84 9 430
2020 Project management 59 23 5 9 2 2 1 84 10 185
2020 Other services to the public 53 24 10 7 6 0 0 77 13 80
2020 None of the above 41 28 12 10 7 2 0 71 17 255

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 59 9 7 4 2 0 80 11 50
2024 Intelligence analysts 25 35 18 14 9 0 0 60 23 50
2024 Federal regulators 20 36 13 16 13 2 0 57 29 520
2024 Compliance, inspection and enforcement 20 39 17 11 11 2 0 60 23 595
2024 Communications or public affairs 12 53 14 12 9 0 0 65 21 95
2024 Access to information and privacy 18 50 11 0 4 6 10 82 5 20
2024 Security 23 36 15 11 15 0 0 59 26 125
2024 Science and technology 28 24 25 11 12 0 0 52 23 95
2024 Administration and operations 25 39 16 10 8 2 0 66 18 455
2024 Human resources 29 42 12 9 7 0 0 72 16 195
2024 Financial management 27 42 15 6 7 2 1 72 13 155
2024 Procurement 31 39 21 4 5 0 0 70 9 30
2024 Real property 11 51 16 8 5 9 0 69 14 30
2024 Material management 39 51 0 0 0 10 0 100 0 10
2024 Information management 31 38 16 5 9 2 0 69 14 70
2024 Information technology 28 42 10 12 6 1 1 71 18 190
2024 Internal audit 35 24 20 6 15 0 0 59 21 15
2024 Evaluation 5 41 34 9 11 0 0 46 20 20
2024 Data sciences 24 38 12 16 2 8 0 68 19 45
2024 Policy 20 39 13 16 11 1 0 60 27 430
2024 Project management 20 34 16 15 15 1 0 54 30 185
2024 Other services to the public 19 36 16 17 11 0 0 56 29 70
2024 None of the above 24 36 15 14 10 0 2 61 25 175
2022 Client contact centre 30 46 13 10 2 0 0 75 12 50
2022 Federal regulators 29 39 17 8 6 1 0 69 14 500
2022 Compliance, inspection and enforcement 31 37 13 9 6 3 0 70 16 650
2022 Communications or public affairs 30 45 8 13 2 1 1 76 15 100
2022 Access to information and privacy 23 41 18 13 5 0 0 64 18 15
2022 Security 21 42 16 9 10 1 0 65 19 115
2022 Science and technology 23 27 21 18 8 3 0 52 26 100
2022 Legal services 60 29 5 0 5 0 0 89 5 15
2022 Administration and operations 35 36 13 9 5 2 1 73 14 465
2022 Human resources 46 40 9 3 2 0 0 86 5 205
2022 Financial management 36 45 13 3 2 0 1 82 5 160
2022 Procurement 30 49 8 2 9 2 0 80 11 35
2022 Real property 22 50 14 9 0 4 0 75 10 30
2022 Material management 17 49 12 0 13 8 0 72 15 15
2022 Information management 36 26 22 10 3 2 0 64 13 65
2022 Information technology 42 36 12 4 4 2 0 80 8 200
2022 Internal audit 67 24 0 0 0 9 0 100 0 10
2022 Evaluation 36 44 8 3 4 4 0 84 8 25
2022 Data sciences 30 49 8 7 6 0 0 79 13 50
2022 Policy 26 42 10 11 9 2 0 69 21 390
2022 Project management 24 43 14 12 6 2 0 68 18 210
2022 Other services to the public 25 38 16 9 8 2 1 65 18 80
2022 None of the above 23 35 15 13 11 3 0 59 25 185
2020 Client contact centre 35 33 14 11 2 3 2 71 14 55
2020 Federal regulators 34 35 14 10 5 1 0 70 15 550
2020 Compliance, inspection and enforcement 39 34 14 8 3 1 0 74 12 755
2020 Communications or public affairs 37 33 16 13 2 0 0 70 14 120
2020 Access to information and privacy 50 16 6 6 18 3 0 69 25 30
2020 Security 34 36 12 11 6 0 0 70 17 195
2020 Science and technology 38 35 16 6 4 0 0 74 10 90
2020 Legal services 59 31 11 0 0 0 0 89 0 15
2020 Administration and operations 46 34 11 6 2 1 0 81 8 565
2020 Human resources 56 26 13 4 0 0 0 82 5 195
2020 Financial management 48 31 16 3 2 1 0 79 5 190
2020 Procurement 33 38 16 10 3 0 0 71 13 35
2020 Real property 41 34 18 5 0 2 0 77 5 35
2020 Material management 34 66 0 0 0 0 0 100 0 15
2020 Information management 36 37 17 10 1 0 0 73 11 90
2020 Information technology 41 37 11 6 5 0 0 78 11 210
2020 Internal audit 59 14 14 13 0 0 0 73 13 20
2020 Evaluation 48 39 9 4 0 0 0 87 4 25
2020 Data sciences 41 26 13 12 8 0 0 68 20 55
2020 Policy 44 33 10 6 5 2 0 78 11 430
2020 Project management 39 39 8 9 3 2 0 80 12 185
2020 Other services to the public 43 24 14 9 9 0 0 68 18 80
2020 None of the above 31 26 21 11 10 1 0 58 21 255
2019 Client contact centre 24 41 21 10 3 1 0 66 13 60
2019 Federal regulators 20 31 20 17 10 2 0 52 28 520
2019 Compliance, inspection and enforcement 24 34 20 12 8 2 0 59 21 610
2019 Communications or public affairs 19 34 28 13 6 1 0 53 18 105
2019 Access to information and privacy 18 27 9 15 31 0 0 45 46 20
2019 Security 14 43 16 15 10 2 0 58 25 170
2019 Science and technology 17 46 20 11 5 1 0 64 16 100
2019 Legal services 53 29 9 9 0 0 0 82 9 20
2019 Administration and operations 30 34 17 12 5 2 0 65 17 485
2019 Human resources 32 40 14 10 3 1 0 73 13 190
2019 Financial management 29 43 18 3 4 3 0 74 7 180
2019 Procurement 32 39 13 13 3 0 0 71 16 25
2019 Real property 26 43 15 5 5 5 0 74 10 40
2019 Material management 34 26 32 4 4 0 0 59 9 15
2019 Information management 28 35 25 6 3 2 0 64 10 90
2019 Information technology 22 45 17 10 3 3 0 69 13 160
2019 Internal audit 43 15 11 15 5 11 0 66 22 15
2019 Evaluation 24 60 8 0 0 7 0 91 0 20
2019 Data sciences 23 32 16 13 12 5 0 57 26 50
2019 Policy 26 37 18 9 7 2 0 65 17 390
2019 Project management 23 34 19 16 5 2 1 58 22 155
2019 Other services to the public 33 25 13 17 12 0 0 58 29 60
2019 None of the above 19 36 21 10 10 3 0 57 21 265

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 27 55 0 17 0 0 0 83 17 10
2024 Federal regulators 11 45 15 14 12 1 1 57 27 140
2024 Compliance, inspection and enforcement 16 42 16 13 13 1 0 59 26 120
2024 Communications or public affairs 14 57 16 11 3 0 0 70 14 30
2024 Security 15 45 22 16 3 0 0 59 19 25
2024 Science and technology 12 46 6 22 8 6 0 61 33 35
2024 Administration and operations 26 42 13 15 4 0 0 68 19 110
2024 Human resources 16 63 10 11 0 0 0 79 11 60
2024 Financial management 23 43 13 13 4 3 0 69 18 60
2024 Real property 17 55 14 7 7 0 0 72 14 15
2024 Information management 31 45 6 18 0 0 0 76 18 15
2024 Information technology 34 44 11 5 4 2 0 80 9 55
2024 Policy 12 48 14 17 5 2 0 62 23 140
2024 Project management 15 47 8 24 4 2 0 63 29 55
2024 Other services to the public 18 18 26 27 12 0 0 36 39 10
2024 None of the above 7 43 22 17 6 4 0 52 25 45
2022 Federal regulators 14 52 13 13 4 2 1 68 18 150
2022 Compliance, inspection and enforcement 19 52 13 11 4 1 1 72 15 130
2022 Communications or public affairs 29 55 3 13 0 0 0 84 13 30
2022 Security 16 62 8 15 0 0 0 77 15 25
2022 Science and technology 11 41 27 17 0 4 0 54 18 30
2022 Administration and operations 21 56 13 8 1 1 0 78 9 115
2022 Human resources 21 58 12 8 1 0 0 79 9 65
2022 Financial management 19 49 12 10 4 5 1 72 15 65
2022 Procurement 37 54 0 8 0 0 0 92 8 15
2022 Real property 0 79 14 7 0 0 0 79 7 15
2022 Information management 20 52 18 9 0 0 0 73 9 15
2022 Information technology 23 48 15 8 5 2 0 72 13 65
2022 Policy 12 52 12 18 6 1 0 64 24 120
2022 Project management 24 43 9 20 3 1 0 67 23 75
2022 Other services to the public 26 44 0 31 0 0 0 69 31 15
2022 None of the above 21 50 14 8 6 2 0 71 14 55
2020 Federal regulators 16 51 14 13 4 1 2 69 17 140
2020 Compliance, inspection and enforcement 25 39 15 18 2 1 1 65 20 150
2020 Communications or public affairs 33 44 6 13 4 0 0 77 17 30
2020 Security 27 43 19 8 3 0 0 70 11 60
2020 Science and technology 19 47 14 12 4 0 4 68 17 25
2020 Administration and operations 30 41 15 13 1 1 0 72 14 130
2020 Human resources 30 61 6 2 0 0 2 92 2 55
2020 Financial management 22 45 20 10 1 0 1 67 12 70
2020 Real property 46 15 24 8 0 7 0 65 8 15
2020 Information management 14 35 7 15 29 0 0 49 45 15
2020 Information technology 26 50 9 15 0 0 0 77 15 70
2020 Data sciences 8 55 0 38 0 0 0 62 38 15
2020 Policy 26 43 16 10 5 1 0 70 14 125
2020 Project management 26 39 22 13 0 0 0 65 13 55
2020 Other services to the public 11 46 5 20 13 0 5 60 35 15
2020 None of the above 26 49 17 4 2 0 1 77 6 75
2019 Federal regulators 15 43 15 13 7 3 4 62 21 130
2019 Compliance, inspection and enforcement 8 49 20 15 6 0 2 58 22 135
2019 Communications or public affairs 32 38 17 8 0 4 0 73 9 25
2019 Security 13 41 26 13 5 2 0 54 19 45
2019 Science and technology 24 35 12 18 3 3 3 64 23 30
2019 Administration and operations 21 44 16 14 1 5 0 68 15 105
2019 Human resources 27 53 8 8 0 2 2 83 9 50
2019 Financial management 18 52 14 11 0 1 4 74 12 75
2019 Real property 14 57 14 16 0 0 0 70 16 15
2019 Information management 22 28 15 29 7 0 0 50 35 15
2019 Information technology 23 46 18 7 2 4 0 71 9 55
2019 Policy 18 37 18 15 4 5 3 60 21 115
2019 Project management 18 43 10 15 6 2 6 67 22 50
2019 Other services to the public 38 43 11 0 8 0 0 81 8 10
2019 None of the above 11 36 18 15 12 7 2 51 29 70
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 50
2024 Intelligence analysts 13 87 50
2024 Federal regulators 11 89 520
2024 Compliance, inspection and enforcement 13 87 595
2024 Communications or public affairs 23 77 95
2024 Access to information and privacy 9 91 20
2024 Security 9 91 125
2024 Science and technology 16 84 95
2024 Administration and operations 15 85 455
2024 Human resources 23 77 195
2024 Financial management 12 88 155
2024 Procurement 18 82 30
2024 Real property 17 83 30
2024 Material management 19 81 10
2024 Information management 11 89 65
2024 Information technology 17 83 190
2024 Internal audit 0 100 15
2024 Evaluation 16 84 20
2024 Data sciences 26 74 45
2024 Policy 13 87 430
2024 Project management 15 85 185
2024 Other services to the public 9 91 70
2024 None of the above 14 86 175
2022 Client contact centre 3 97 50
2022 Federal regulators 7 93 500
2022 Compliance, inspection and enforcement 8 92 650
2022 Communications or public affairs 8 92 100
2022 Access to information and privacy 6 94 15
2022 Security 15 85 120
2022 Science and technology 13 87 100
2022 Legal services 13 87 15
2022 Administration and operations 10 90 465
2022 Human resources 13 87 205
2022 Financial management 5 95 160
2022 Procurement 13 87 35
2022 Real property 9 91 30
2022 Material management 18 82 15
2022 Information management 13 87 65
2022 Information technology 12 88 200
2022 Internal audit 16 84 10
2022 Evaluation 23 77 25
2022 Data sciences 3 97 50
2022 Policy 8 92 390
2022 Project management 5 95 205
2022 Other services to the public 12 88 80
2022 None of the above 10 90 185
2020 Client contact centre 17 83 55
2020 Federal regulators 11 89 545
2020 Compliance, inspection and enforcement 9 91 755
2020 Communications or public affairs 10 90 120
2020 Access to information and privacy 6 94 30
2020 Security 11 89 195
2020 Science and technology 13 87 90
2020 Legal services 17 83 15
2020 Administration and operations 10 90 570
2020 Human resources 10 90 195
2020 Financial management 10 90 190
2020 Procurement 5 95 35
2020 Real property 7 93 35
2020 Material management 6 94 15
2020 Information management 13 87 90
2020 Information technology 7 93 210
2020 Internal audit 5 95 20
2020 Evaluation 13 87 25
2020 Data sciences 17 83 55
2020 Policy 7 93 430
2020 Project management 12 88 185
2020 Other services to the public 12 88 80
2020 None of the above 12 88 250
2019 Client contact centre 15 85 60
2019 Federal regulators 15 85 520
2019 Compliance, inspection and enforcement 14 86 610
2019 Communications or public affairs 22 78 105
2019 Access to information and privacy 43 57 20
2019 Security 18 82 170
2019 Science and technology 13 87 100
2019 Legal services 16 84 20
2019 Administration and operations 15 85 485
2019 Human resources 17 83 190
2019 Financial management 14 86 180
2019 Procurement 7 93 25
2019 Real property 27 73 40
2019 Material management 11 89 15
2019 Information management 17 83 90
2019 Information technology 13 87 160
2019 Internal audit 27 73 15
2019 Evaluation 21 79 20
2019 Data sciences 20 80 50
2019 Policy 13 87 390
2019 Project management 11 89 155
2019 Other services to the public 14 86 60
2019 None of the above 12 88 265

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 56 44 60
2024 Compliance, inspection and enforcement 54 46 75
2024 Communications or public affairs 65 35 20
2024 Security 59 41 10
2024 Science and technology 41 59 15
2024 Administration and operations 60 40 70
2024 Human resources 65 35 45
2024 Financial management 51 49 20
2024 Information technology 62 38 35
2024 Data sciences 52 48 10
2024 Policy 55 45 60
2024 Project management 86 14 30
2024 None of the above 36 64 25
2022 Federal regulators 55 45 35
2022 Compliance, inspection and enforcement 52 48 55
2022 Security 29 71 15
2022 Science and technology 58 42 15
2022 Administration and operations 56 44 45
2022 Human resources 54 46 25
2022 Information technology 58 42 25
2022 Policy 60 40 30
2022 Project management 38 62 10
2022 None of the above 53 47 20
2020 Client contact centre 31 69 10
2020 Federal regulators 41 59 60
2020 Compliance, inspection and enforcement 57 43 70
2020 Communications or public affairs 37 63 15
2020 Security 56 44 20
2020 Science and technology 41 59 10
2020 Administration and operations 41 59 55
2020 Human resources 40 60 20
2020 Financial management 18 82 20
2020 Information management 39 61 10
2020 Information technology 13 87 15
2020 Data sciences 55 45 10
2020 Policy 35 65 30
2020 Project management 55 45 20
2020 Other services to the public 64 36 10
2020 None of the above 42 58 30

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 57 43 60
2024 Compliance, inspection and enforcement 61 39 75
2024 Communications or public affairs 71 29 20
2024 Security 38 62 10
2024 Science and technology 54 46 15
2024 Administration and operations 55 45 70
2024 Human resources 68 32 45
2024 Financial management 71 29 20
2024 Information technology 61 39 35
2024 Data sciences 87 13 10
2024 Policy 55 45 60
2024 Project management 66 34 30
2024 None of the above 57 43 25
2022 Federal regulators 62 38 35
2022 Compliance, inspection and enforcement 69 31 55
2022 Security 49 51 15
2022 Science and technology 66 34 15
2022 Administration and operations 73 27 45
2022 Human resources 61 39 25
2022 Information technology 60 40 25
2022 Policy 54 46 30
2022 Project management 69 31 10
2022 None of the above 88 12 20
2020 Client contact centre 91 9 10
2020 Federal regulators 71 29 60
2020 Compliance, inspection and enforcement 79 21 70
2020 Communications or public affairs 61 39 15
2020 Security 79 21 20
2020 Science and technology 92 8 10
2020 Administration and operations 82 18 55
2020 Human resources 80 20 20
2020 Financial management 80 20 20
2020 Information management 61 39 10
2020 Information technology 58 42 15
2020 Data sciences 64 36 10
2020 Policy 91 9 30
2020 Project management 83 17 25
2020 Other services to the public 83 17 10
2020 None of the above 79 21 30
2019 Federal regulators 74 26 80
2019 Compliance, inspection and enforcement 68 32 90
2019 Communications or public affairs 85 15 25
2019 Security 77 23 30
2019 Science and technology 66 34 15
2019 Administration and operations 79 21 70
2019 Human resources 94 6 30
2019 Financial management 85 15 25
2019 Real property 91 9 10
2019 Information management 81 19 15
2019 Information technology 95 5 20
2019 Data sciences 58 42 10
2019 Policy 73 27 50
2019 Project management 80 20 15
2019 None of the above 79 21 30

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 42 33 3 8 13 0 0 76 21 35
2024 Compliance, inspection and enforcement 31 39 14 4 12 0 0 70 16 45
2024 Communications or public affairs 51 19 0 20 10 0 0 69 31 15
2024 Administration and operations 37 35 11 5 10 0 2 73 15 40
2024 Human resources 24 45 14 11 6 0 0 69 16 30
2024 Financial management 60 27 7 0 6 0 0 87 6 15
2024 Information technology 46 41 0 8 5 0 0 87 13 20
2024 Data sciences 48 28 9 8 0 7 0 82 9 10
2024 Policy 44 32 5 8 10 0 0 76 19 35
2024 Project management 31 43 4 10 12 0 0 74 22 20
2024 None of the above 39 28 12 14 7 0 0 66 21 15
2022 Federal regulators 43 41 4 4 8 0 0 84 12 20
2022 Compliance, inspection and enforcement 34 37 5 12 12 0 0 71 24 40
2022 Administration and operations 41 35 12 9 3 0 0 76 11 35
2022 Human resources 54 36 5 5 0 0 0 90 5 15
2022 Information technology 55 39 6 0 0 0 0 94 0 15
2022 Policy 46 44 0 6 4 0 0 90 10 20
2022 None of the above 40 18 20 5 17 0 0 58 22 15
2020 Federal regulators 46 34 9 11 0 0 0 80 11 40
2020 Compliance, inspection and enforcement 58 28 9 3 2 0 0 86 5 55
2020 Security 44 40 0 11 5 0 0 83 17 15
2020 Science and technology 53 27 21 0 0 0 0 79 0 10
2020 Administration and operations 57 23 13 8 0 0 0 79 8 45
2020 Human resources 44 31 25 0 0 0 0 75 0 15
2020 Financial management 68 19 6 7 0 0 0 87 7 15
2020 Policy 65 24 3 7 0 0 0 90 7 25
2020 Project management 52 31 0 16 0 0 0 84 16 20
2020 None of the above 27 47 13 13 0 0 0 74 13 25
2019 Federal regulators 41 31 5 10 7 4 2 77 18 60
2019 Compliance, inspection and enforcement 53 24 8 10 5 0 0 77 15 60
2019 Communications or public affairs 35 35 15 10 5 0 0 70 15 20
2019 Security 40 40 16 4 0 0 0 80 4 25
2019 Administration and operations 46 40 5 4 1 2 2 89 6 55
2019 Human resources 51 22 10 14 3 0 0 73 17 30
2019 Financial management 47 35 0 9 9 0 0 82 18 20
2019 Information management 51 29 10 10 0 0 0 80 10 10
2019 Information technology 22 45 4 9 19 0 0 67 29 20
2019 Policy 54 34 10 3 0 0 0 87 3 35
2019 Project management 57 36 7 0 0 0 0 93 0 15
2019 None of the above 47 38 5 7 4 0 0 85 10 25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 37 15 0 6 12 2 75 7 50
2024 Intelligence analysts 52 31 2 6 3 2 4 89 9 50
2024 Federal regulators 43 30 9 7 5 3 4 78 12 520
2024 Compliance, inspection and enforcement 40 29 12 7 5 4 2 74 14 595
2024 Communications or public affairs 50 26 8 5 4 3 3 81 10 95
2024 Access to information and privacy 34 44 7 0 10 4 0 82 11 20
2024 Security 42 30 7 10 5 3 3 77 15 125
2024 Science and technology 39 33 11 10 4 1 2 74 14 95
2024 Administration and operations 46 28 7 8 3 2 5 80 12 455
2024 Human resources 43 35 7 6 4 2 2 82 10 195
2024 Financial management 48 29 13 3 2 3 2 81 5 155
2024 Procurement 59 27 5 2 4 0 3 88 7 30
2024 Real property 37 54 0 4 0 0 4 96 4 30
2024 Material management 57 22 0 11 0 10 0 88 12 10
2024 Information management 42 32 10 6 4 3 3 79 10 70
2024 Information technology 51 25 7 3 4 6 3 84 8 190
2024 Internal audit 22 35 7 10 0 26 0 77 13 15
2024 Evaluation 22 39 0 33 6 0 0 61 39 20
2024 Data sciences 46 32 6 6 2 2 5 85 9 45
2024 Policy 39 35 8 9 5 1 3 77 14 430
2024 Project management 40 35 9 5 5 2 5 81 10 185
2024 Other services to the public 44 19 6 13 11 4 3 68 26 70
2024 None of the above 47 27 8 7 6 3 2 78 14 175
2022 Client contact centre 39 38 8 7 0 0 8 84 7 50
2022 Federal regulators 46 31 9 4 4 5 1 82 9 500
2022 Compliance, inspection and enforcement 45 30 8 4 4 5 4 83 8 650
2022 Communications or public affairs 46 26 11 8 2 7 0 78 10 100
2022 Access to information and privacy 31 44 13 5 0 6 0 80 6 15
2022 Security 34 34 12 7 4 3 6 75 13 120
2022 Science and technology 33 39 19 2 3 2 3 75 5 100
2022 Legal services 69 25 0 0 0 5 0 100 0 15
2022 Administration and operations 51 29 6 5 3 3 3 86 8 465
2022 Human resources 56 29 8 3 1 2 1 87 5 205
2022 Financial management 51 30 9 4 2 2 2 85 6 160
2022 Procurement 59 23 2 7 0 6 2 90 8 35
2022 Real property 38 45 8 6 0 3 0 86 6 30
2022 Material management 28 39 20 0 0 13 0 77 0 15
2022 Information management 36 35 16 7 2 3 2 75 9 65
2022 Information technology 56 29 5 1 2 2 4 91 3 200
2022 Internal audit 77 15 0 0 0 9 0 100 0 10
2022 Evaluation 61 33 5 0 0 0 0 95 0 25
2022 Data sciences 43 26 3 9 4 8 8 81 15 50
2022 Policy 47 31 7 6 4 4 2 82 11 390
2022 Project management 43 33 10 3 3 5 4 83 6 205
2022 Other services to the public 51 25 5 7 6 3 1 80 15 80
2022 None of the above 40 34 12 5 3 5 2 80 8 185
2020 Client contact centre 44 29 10 8 3 2 4 77 12 55
2020 Federal regulators 48 30 10 4 2 2 4 83 7 550
2020 Compliance, inspection and enforcement 50 29 9 5 3 2 3 83 7 750
2020 Communications or public affairs 55 26 5 7 1 1 5 87 9 125
2020 Access to information and privacy 57 25 6 3 0 3 5 90 3 30
2020 Security 45 33 9 6 1 3 3 83 7 195
2020 Science and technology 55 25 10 5 3 2 0 81 8 90
2020 Legal services 69 25 0 6 0 0 0 94 6 15
2020 Administration and operations 54 28 9 2 2 3 2 85 5 565
2020 Human resources 66 21 5 2 3 1 1 90 5 195
2020 Financial management 56 27 9 4 1 1 2 85 5 195
2020 Procurement 41 43 11 0 0 3 3 88 0 35
2020 Real property 37 40 8 3 0 2 10 89 3 35
2020 Material management 37 43 14 6 0 0 0 80 6 15
2020 Information management 42 29 17 4 3 2 3 76 7 90
2020 Information technology 60 25 6 1 2 4 2 90 4 210
2020 Internal audit 62 24 5 5 0 5 0 90 5 20
2020 Evaluation 57 26 13 4 0 0 0 82 4 25
2020 Data sciences 51 15 13 3 2 8 9 79 6 55
2020 Policy 53 24 9 4 3 3 4 84 7 430
2020 Project management 52 30 7 3 2 4 3 87 6 185
2020 Other services to the public 51 28 8 5 6 1 1 81 11 80
2020 None of the above 40 28 15 7 4 4 3 73 11 255
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 65 50
2024 Intelligence analysts 30 48 50
2024 Federal regulators 18 61 520
2024 Compliance, inspection and enforcement 24 55 595
2024 Communications or public affairs 26 65 95
2024 Access to information and privacy 24 60 20
2024 Security 19 61 125
2024 Science and technology 26 59 95
2024 Administration and operations 26 59 455
2024 Human resources 22 71 195
2024 Financial management 28 58 155
2024 Procurement 23 65 30
2024 Real property 33 60 30
2024 Material management 10 72 10
2024 Information management 20 62 70
2024 Information technology 20 62 190
2024 Internal audit 14 74 15
2024 Evaluation 23 66 20
2024 Data sciences 32 55 45
2024 Policy 27 59 430
2024 Project management 33 56 185
2024 Other services to the public 23 45 70
2024 None of the above 22 64 175
2022 Client contact centre 21 66 50
2022 Federal regulators 33 51 500
2022 Compliance, inspection and enforcement 27 54 650
2022 Communications or public affairs 33 49 100
2022 Access to information and privacy 25 75 15
2022 Security 32 52 120
2022 Science and technology 35 50 100
2022 Legal services 22 60 15
2022 Administration and operations 34 49 465
2022 Human resources 33 55 205
2022 Financial management 30 59 160
2022 Procurement 35 60 35
2022 Real property 36 49 30
2022 Material management 41 49 15
2022 Information management 34 46 65
2022 Information technology 28 56 200
2022 Internal audit 30 70 10
2022 Evaluation 31 53 25
2022 Data sciences 45 45 50
2022 Policy 37 49 390
2022 Project management 48 39 210
2022 Other services to the public 29 54 80
2022 None of the above 40 42 185
2020 Client contact centre 36 39 55
2020 Federal regulators 36 39 550
2020 Compliance, inspection and enforcement 36 41 755
2020 Communications or public affairs 46 35 125
2020 Access to information and privacy 26 48 30
2020 Security 45 41 195
2020 Science and technology 40 40 90
2020 Legal services 39 50 15
2020 Administration and operations 38 43 570
2020 Human resources 40 51 195
2020 Financial management 45 47 195
2020 Procurement 44 50 35
2020 Real property 46 37 35
2020 Material management 20 57 15
2020 Information management 36 44 90
2020 Information technology 31 50 210
2020 Internal audit 60 36 20
2020 Evaluation 26 53 25
2020 Data sciences 27 55 55
2020 Policy 40 43 430
2020 Project management 44 38 185
2020 Other services to the public 46 41 80
2020 None of the above 47 36 255

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 56 44 15
2024 Federal regulators 47 53 95
2024 Compliance, inspection and enforcement 42 58 145
2024 Communications or public affairs 34 66 25
2024 Security 55 45 25
2024 Science and technology 40 60 25
2024 Administration and operations 63 37 120
2024 Human resources 47 53 45
2024 Financial management 56 44 40
2024 Real property 52 48 10
2024 Information management 73 27 10
2024 Information technology 59 41 40
2024 Data sciences 48 52 15
2024 Policy 58 42 115
2024 Project management 57 43 60
2024 Other services to the public 46 54 15
2024 None of the above 40 60 40
2022 Client contact centre 52 48 10
2022 Federal regulators 32 68 160
2022 Compliance, inspection and enforcement 37 63 180
2022 Communications or public affairs 31 69 30
2022 Security 33 67 40
2022 Science and technology 30 70 35
2022 Administration and operations 32 68 160
2022 Human resources 29 71 70
2022 Financial management 18 82 45
2022 Procurement 15 85 15
2022 Real property 38 62 15
2022 Information management 59 41 20
2022 Information technology 24 76 60
2022 Data sciences 49 51 20
2022 Policy 28 72 145
2022 Project management 27 73 100
2022 Other services to the public 35 65 25
2022 None of the above 29 71 75
2020 Client contact centre 49 51 20
2020 Federal regulators 25 75 200
2020 Compliance, inspection and enforcement 33 67 270
2020 Communications or public affairs 35 65 55
2020 Security 25 75 90
2020 Science and technology 52 48 35
2020 Administration and operations 36 64 225
2020 Human resources 35 65 75
2020 Financial management 35 65 85
2020 Procurement 40 60 15
2020 Real property 28 72 15
2020 Information management 53 47 35
2020 Information technology 33 67 65
2020 Internal audit 23 77 15
2020 Data sciences 41 59 15
2020 Policy 31 69 170
2020 Project management 27 73 85
2020 Other services to the public 50 50 35
2020 None of the above 35 65 120

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 0 31 13 19 31 0 6 33 53 15
2024 Federal regulators 6 16 12 17 39 6 3 25 62 95
2024 Compliance, inspection and enforcement 6 16 12 22 38 2 3 23 64 145
2024 Communications or public affairs 7 15 20 25 27 0 6 23 55 25
2024 Security 5 19 4 19 53 0 0 24 72 25
2024 Science and technology 8 24 16 23 24 0 5 34 49 25
2024 Administration and operations 10 17 20 17 28 1 6 30 49 120
2024 Human resources 8 15 23 22 17 0 14 28 45 45
2024 Financial management 7 38 4 20 24 0 7 48 47 40
2024 Real property 0 27 16 7 50 0 0 27 57 10
2024 Information management 5 45 8 24 13 0 6 53 39 10
2024 Information technology 10 21 18 23 19 3 6 34 46 40
2024 Data sciences 0 32 6 17 39 0 6 34 59 15
2024 Policy 3 18 8 23 43 1 3 22 69 115
2024 Project management 4 26 8 27 31 0 5 31 60 60
2024 Other services to the public 0 34 34 5 27 0 0 34 33 15
2024 None of the above 2 8 18 16 43 0 14 12 67 40
2022 Client contact centre 31 9 0 37 16 9 0 43 57 10
2022 Federal regulators 4 15 16 18 43 1 4 19 64 160
2022 Compliance, inspection and enforcement 9 13 16 13 44 2 3 24 60 180
2022 Communications or public affairs 2 20 19 7 51 0 0 23 59 30
2022 Security 10 7 24 14 39 0 6 18 57 40
2022 Science and technology 3 12 16 20 43 0 6 16 67 35
2022 Administration and operations 8 11 12 22 39 1 6 21 66 160
2022 Human resources 20 16 20 21 19 0 4 37 42 70
2022 Financial management 7 15 14 29 30 0 5 23 62 45
2022 Procurement 0 0 31 21 36 11 0 0 65 15
2022 Real property 0 6 22 22 42 0 8 7 70 15
2022 Information management 9 27 27 7 22 0 8 40 31 20
2022 Information technology 5 16 16 15 36 7 5 23 59 60
2022 Data sciences 28 12 7 20 33 0 0 40 53 25
2022 Policy 3 18 10 18 45 3 3 23 67 145
2022 Project management 8 8 11 20 47 4 2 17 71 100
2022 Other services to the public 4 18 5 13 51 0 9 24 70 25
2022 None of the above 4 7 16 13 49 3 9 13 70 75
2020 Client contact centre 10 21 21 12 31 5 0 33 45 20
2020 Federal regulators 4 19 16 21 37 2 1 24 59 200
2020 Compliance, inspection and enforcement 5 15 20 21 35 0 3 21 59 270
2020 Communications or public affairs 2 15 12 29 38 0 5 18 70 55
2020 Security 10 11 10 14 50 1 4 22 68 90
2020 Science and technology 6 18 6 27 37 3 3 26 67 35
2020 Administration and operations 15 16 13 20 31 1 5 32 53 225
2020 Human resources 9 23 20 22 19 0 7 34 45 75
2020 Financial management 8 14 18 23 33 0 4 23 59 85
2020 Procurement 16 6 12 16 37 0 14 25 60 15
2020 Real property 0 13 10 29 27 0 21 17 71 15
2020 Information management 14 19 13 27 24 0 3 34 52 35
2020 Information technology 9 15 18 22 36 0 0 24 58 65
2020 Internal audit 0 39 31 0 23 0 8 42 25 15
2020 Data sciences 24 12 12 24 29 0 0 35 53 15
2020 Policy 5 11 13 19 47 1 3 17 69 175
2020 Project management 2 17 4 20 45 2 9 22 74 85
2020 Other services to the public 11 18 12 15 39 3 2 31 56 35
2020 None of the above 4 13 16 20 37 2 7 19 63 120

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 0 26 12 14 35 0 14 30 56 15
2024 Federal regulators 8 7 15 15 44 6 6 16 67 95
2024 Compliance, inspection and enforcement 7 12 16 18 39 2 5 21 62 140
2024 Communications or public affairs 3 7 26 12 44 0 8 11 61 25
2024 Security 5 9 8 23 41 0 14 16 75 25
2024 Science and technology 13 15 16 7 41 0 7 31 52 25
2024 Administration and operations 7 13 19 25 30 1 4 21 59 120
2024 Human resources 2 13 14 10 38 0 23 20 62 45
2024 Financial management 2 26 15 19 38 0 0 28 57 40
2024 Real property 0 16 9 7 68 0 0 16 75 10
2024 Information management 5 35 8 5 31 0 15 48 43 10
2024 Information technology 5 23 12 11 32 0 17 34 52 40
2024 Data sciences 13 14 6 23 38 0 6 29 65 15
2024 Policy 8 14 12 22 35 2 6 24 62 115
2024 Project management 1 18 13 23 43 0 1 20 67 60
2024 Other services to the public 0 32 13 5 45 0 4 34 52 15
2024 None of the above 0 6 14 13 54 3 12 6 77 40
2022 Client contact centre 31 9 14 25 22 0 0 39 47 10
2022 Federal regulators 4 11 15 20 43 1 7 16 68 160
2022 Compliance, inspection and enforcement 5 10 12 22 45 1 4 17 71 180
2022 Communications or public affairs 0 8 16 13 51 0 12 9 72 30
2022 Security 5 3 18 21 41 5 7 9 71 40
2022 Science and technology 0 7 17 6 46 10 14 9 69 35
2022 Administration and operations 3 7 9 30 39 3 9 11 79 160
2022 Human resources 11 10 13 12 31 0 23 26 57 70
2022 Financial management 5 6 7 30 36 0 15 13 78 45
2022 Procurement 0 0 17 28 44 11 0 0 81 15
2022 Real property 0 6 24 15 48 0 7 7 68 15
2022 Information management 9 40 4 17 22 0 8 54 42 20
2022 Information technology 5 9 21 11 41 9 3 16 60 60
2022 Data sciences 12 7 7 9 49 3 13 22 69 25
2022 Policy 1 13 10 19 49 1 8 15 74 140
2022 Project management 4 5 11 19 54 4 3 10 78 100
2022 Other services to the public 0 10 15 14 50 7 4 11 72 25
2022 None of the above 3 4 14 10 52 4 13 8 75 75
2020 Client contact centre 4 21 24 12 40 0 0 25 52 20
2020 Federal regulators 5 11 16 20 45 1 2 17 67 200
2020 Compliance, inspection and enforcement 5 12 14 21 40 2 5 19 66 270
2020 Communications or public affairs 2 17 8 21 39 2 10 22 69 55
2020 Security 5 10 8 19 50 1 7 16 75 90
2020 Science and technology 3 10 19 16 33 6 13 16 60 35
2020 Administration and operations 9 13 10 23 37 1 8 24 65 225
2020 Human resources 8 8 18 16 30 1 18 21 56 75
2020 Financial management 4 10 14 18 47 1 5 15 70 85
2020 Procurement 9 12 14 28 30 6 0 23 62 15
2020 Real property 6 0 16 19 37 13 10 7 72 15
2020 Information management 8 14 5 33 37 0 3 23 72 35
2020 Information technology 4 17 17 20 39 2 2 22 60 65
2020 Internal audit 0 8 23 8 31 8 23 11 56 15
2020 Data sciences 18 23 6 6 23 6 18 54 38 15
2020 Policy 2 9 10 24 46 1 9 12 77 175
2020 Project management 1 15 7 18 49 1 8 18 74 85
2020 Other services to the public 9 13 12 10 49 2 5 23 64 35
2020 None of the above 1 14 18 20 40 2 5 16 65 120

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 3 12 5 8 6 33 55 45 50
2024 Intelligence analysts 31 16 12 8 10 5 17 40 60 50
2024 Federal regulators 47 14 7 5 5 5 18 60 40 520
2024 Compliance, inspection and enforcement 42 11 11 5 8 5 19 55 45 595
2024 Communications or public affairs 42 19 15 7 6 0 11 47 53 95
2024 Access to information and privacy 25 0 10 0 10 10 45 57 43 20
2024 Security 40 14 9 2 9 6 20 54 46 125
2024 Science and technology 42 16 10 4 8 3 18 52 48 95
2024 Administration and operations 35 16 12 7 7 5 19 45 55 455
2024 Human resources 36 15 10 8 10 2 20 45 55 195
2024 Financial management 40 16 15 5 3 4 18 51 49 155
2024 Procurement 25 13 11 14 5 7 26 36 64 30
2024 Real property 45 16 8 12 6 7 7 52 48 30
2024 Information management 51 17 6 6 5 4 11 60 40 70
2024 Information technology 48 7 12 5 4 4 19 63 37 190
2024 Internal audit 53 17 7 5 0 10 7 64 36 15
2024 Evaluation 40 16 6 4 6 7 21 56 44 20
2024 Data sciences 44 10 8 6 11 8 13 56 44 45
2024 Policy 37 15 13 9 9 2 15 45 55 430
2024 Project management 31 18 13 10 11 4 13 37 63 185
2024 Other services to the public 36 19 11 2 6 1 25 49 51 70
2024 None of the above 45 6 14 3 7 3 21 59 41 175
2022 Client contact centre 32 17 7 5 6 0 32 50
2022 Federal regulators 43 16 13 6 6 4 13 500
2022 Compliance, inspection and enforcement 44 16 9 6 4 3 19 650
2022 Communications or public affairs 29 15 17 9 6 4 20 100
2022 Access to information and privacy 43 0 12 6 17 11 12 15
2022 Security 38 14 11 4 16 2 15 120
2022 Science and technology 36 19 14 8 5 1 17 100
2022 Legal services 45 13 6 5 0 0 31 15
2022 Administration and operations 32 16 13 6 8 3 22 465
2022 Human resources 39 14 12 6 9 1 20 205
2022 Financial management 39 16 17 12 2 0 14 160
2022 Procurement 29 21 18 12 0 0 19 35
2022 Real property 24 26 13 15 6 0 16 30
2022 Material management 35 6 7 14 7 5 27 15
2022 Information management 46 16 13 2 2 5 17 65
2022 Information technology 43 16 9 4 8 6 14 200
2022 Internal audit 43 17 18 7 0 0 15 10
2022 Evaluation 57 15 10 0 4 5 8 25
2022 Data sciences 44 19 14 4 8 2 9 50
2022 Policy 34 17 14 9 11 1 13 390
2022 Project management 30 18 12 10 14 4 12 210
2022 Other services to the public 31 20 12 4 9 2 23 80
2022 None of the above 35 13 11 7 10 4 18 185
2020 Client contact centre 35 14 10 6 8 2 26 55
2020 Federal regulators 48 14 9 9 6 2 11 550
2020 Compliance, inspection and enforcement 46 18 10 6 8 2 10 755
2020 Communications or public affairs 38 20 9 8 13 1 11 125
2020 Access to information and privacy 34 16 16 10 6 0 18 30
2020 Security 38 16 15 8 11 3 9 195
2020 Science and technology 52 10 7 6 10 2 13 90
2020 Legal services 20 44 16 0 11 0 8 15
2020 Administration and operations 36 18 13 10 8 2 13 570
2020 Human resources 40 17 14 10 9 0 10 195
2020 Financial management 39 18 16 6 9 1 12 195
2020 Procurement 55 12 11 5 10 3 3 35
2020 Real property 35 17 16 12 2 0 18 35
2020 Material management 37 6 25 6 0 0 26 15
2020 Information management 46 15 5 7 7 6 13 85
2020 Information technology 39 18 16 10 6 3 8 210
2020 Internal audit 48 19 14 9 10 0 0 20
2020 Evaluation 39 13 4 13 9 0 22 25
2020 Data sciences 46 13 13 6 8 9 5 55
2020 Policy 32 14 19 10 12 2 11 430
2020 Project management 36 19 11 12 13 2 7 185
2020 Other services to the public 45 13 13 6 8 3 13 80
2020 None of the above 34 17 15 9 14 1 10 255
2019 Client contact centre 35 15 17 14 6 4 9 60
2019 Federal regulators 41 19 12 10 10 2 7 515
2019 Compliance, inspection and enforcement 45 17 12 8 8 2 9 610
2019 Communications or public affairs 33 19 17 10 17 0 4 105
2019 Access to information and privacy 34 13 4 22 16 0 11 20
2019 Security 35 13 18 9 15 4 6 170
2019 Science and technology 48 17 10 5 10 0 9 100
2019 Legal services 59 18 5 13 0 0 5 15
2019 Administration and operations 42 16 13 10 11 1 8 485
2019 Human resources 33 16 16 10 14 0 11 190
2019 Financial management 39 16 14 14 13 1 4 180
2019 Procurement 37 23 16 13 7 0 4 25
2019 Real property 31 12 24 17 8 0 8 40
2019 Material management 41 24 13 9 4 0 9 15
2019 Information management 47 11 15 7 12 1 8 90
2019 Information technology 41 22 14 8 9 2 5 160
2019 Internal audit 46 6 11 16 11 0 10 15
2019 Evaluation 57 14 8 8 13 0 0 20
2019 Data sciences 41 24 11 8 12 2 2 50
2019 Policy 33 19 18 13 14 0 3 390
2019 Project management 34 18 13 11 18 1 6 155
2019 Other services to the public 30 13 19 14 11 0 12 60
2019 None of the above 38 18 12 11 13 1 7 265
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