2024 Public Service Employee Survey Results for Transport Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 65 28 2 3 1 0 0 93 5 205
2020 CS-01 75 18 5 3 0 0 0 93 3 40
2020 CS-02 72 18 2 6 2 0 0 91 8 65
2020 CS-03 56 38 2 3 2 0 0 94 5 65
2020 CS-04 64 32 0 0 4 0 0 96 4 25
2020 CS-05 50 40 10 0 0 0 0 90 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 54 33 3 6 2 0 1 89 8 205
2020 CS-01 65 25 3 8 0 0 0 90 8 40
2020 CS-02 55 35 2 3 3 0 2 92 6 65
2020 CS-03 54 32 5 6 2 0 2 88 8 65
2020 CS-04 44 44 0 8 0 0 4 92 8 25
2020 CS-05 40 30 10 10 10 0 0 70 20 10
2019 CS 46 34 7 8 5 0 1 80 13 180
2019 CS-01 31 50 0 13 6 0 0 81 19 30
2019 CS-02 54 24 8 5 8 0 2 79 13 65
2019 CS-03 47 33 7 11 2 0 0 80 13 55

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 29 36 15 13 6 0 1 66 19 205
2020 CS-01 31 28 21 13 8 0 0 59 21 40
2020 CS-02 28 43 9 8 9 0 3 73 17 65
2020 CS-03 27 36 15 18 2 0 2 65 20 65
2020 CS-04 32 36 16 12 4 0 0 68 16 25
2020 CS-05 30 30 20 20 0 0 0 60 20 10
2019 CS 21 40 18 15 5 0 1 62 21 180
2019 CS-01 10 55 13 10 10 0 3 67 20 30
2019 CS-02 22 37 24 14 3 0 0 59 17 65
2019 CS-03 18 38 16 23 5 0 0 55 29 55

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 38 9 3 2 0 0 86 5 205
2020 CS-01 45 43 8 3 3 0 0 88 5 40
2020 CS-02 54 34 9 2 2 0 0 88 3 65
2020 CS-03 48 35 9 6 2 0 0 83 8 65
2020 CS-04 40 56 0 0 4 0 0 96 4 25
2020 CS-05 60 20 20 0 0 0 0 80 0 10
2019 CS 45 41 8 4 2 0 0 86 6 180
2019 CS-01 34 47 9 6 3 0 0 81 9 30
2019 CS-02 52 34 8 5 2 0 0 85 6 60
2019 CS-03 40 47 9 4 0 0 0 87 4 55

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 51 28 9 6 6 0 0 79 12 205
2020 CS-01 58 20 10 10 3 0 0 78 13 40
2020 CS-02 62 26 3 3 6 0 0 88 9 65
2020 CS-03 51 37 6 5 2 0 0 88 6 65
2020 CS-04 29 33 21 8 8 0 0 63 17 25
2020 CS-05 20 0 20 20 40 0 0 20 60 10
2019 CS 52 34 6 5 3 0 1 86 8 180
2019 CS-01 39 32 16 6 6 0 0 71 13 30
2019 CS-02 60 30 3 3 2 0 2 92 5 65
2019 CS-03 43 46 4 5 2 0 0 89 7 55

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 40 42 11 6 1 0 0 82 8 205
2020 CS-01 48 33 10 5 5 0 0 80 10 40
2020 CS-02 51 29 14 6 0 0 0 80 6 65
2020 CS-03 30 52 9 8 2 0 0 82 9 65
2019 CS 31 50 8 7 4 0 0 81 11 185
2019 CS-01 22 53 6 16 3 0 0 75 19 30
2019 CS-02 37 41 10 8 5 0 0 78 13 65
2019 CS-03 27 61 9 0 4 0 0 88 4 55

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 30 43 13 7 6 0 0 74 14 205
2020 CS-01 35 40 13 8 5 0 0 75 13 40
2020 CS-02 31 42 14 8 6 0 0 72 14 65
2020 CS-03 28 45 17 6 5 0 0 72 11 65
2020 CS-04 32 44 4 12 4 4 0 79 17 25
2020 CS-05 20 60 0 0 20 0 0 80 20 10
2019 CS 24 44 20 6 5 1 0 69 11 185
2019 CS-01 19 41 25 3 9 3 0 61 13 30
2019 CS-02 29 46 14 6 3 2 0 76 10 65
2019 CS-03 19 46 19 11 5 0 0 65 16 55

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 27 44 16 9 4 0 0 71 13 205
2020 CS-01 25 50 13 5 8 0 0 75 13 40
2020 CS-02 31 42 15 12 0 0 0 72 12 65
2020 CS-03 27 41 22 8 3 0 0 67 11 65
2020 CS-04 28 52 8 12 0 0 0 80 12 25
2020 CS-05 10 50 10 10 20 0 0 60 30 10
2019 CS 24 49 16 8 3 0 0 73 11 185
2019 CS-01 25 50 16 3 6 0 0 75 9 30
2019 CS-02 30 52 10 8 0 0 0 83 8 65
2019 CS-03 21 47 18 11 4 0 0 68 14 55

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 38 5 5 2 0 0 87 8 205
2020 CS-01 60 35 0 3 3 0 0 95 5 40
2020 CS-02 51 35 6 6 2 0 0 86 8 65
2020 CS-03 38 46 8 5 3 0 0 85 8 65
2020 CS-04 60 32 0 4 0 4 0 96 4 25
2020 CS-05 40 30 10 20 0 0 0 70 20 10
2019 CS 37 49 8 4 2 0 0 86 6 185
2019 CS-01 38 50 3 9 0 0 0 88 9 30
2019 CS-02 47 39 8 5 2 0 0 85 6 60
2019 CS-03 25 58 12 2 4 0 0 82 5 55

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 39 33 17 4 5 0 0 73 10 205
2020 CS-01 45 28 18 0 10 0 0 73 10 40
2020 CS-02 38 34 17 8 3 0 0 72 11 65
2020 CS-03 37 37 20 3 3 0 0 74 6 65
2020 CS-04 44 40 4 4 4 4 0 88 8 25
2020 CS-05 30 10 40 0 20 0 0 40 20 10
2019 CS 31 45 14 6 4 1 0 76 10 185
2019 CS-01 25 53 9 3 6 3 0 81 10 30
2019 CS-02 35 41 13 8 3 0 0 76 11 65
2019 CS-03 25 47 18 5 5 0 0 72 11 55

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 55 34 5 3 1 0 0 90 5 205
2020 CS-01 60 28 8 3 3 0 0 88 5 40
2020 CS-02 60 31 6 3 0 0 0 91 3 65
2020 CS-03 52 37 5 5 2 0 0 89 6 65
2020 CS-04 52 48 0 0 0 0 0 100 0 25
2020 CS-05 40 30 10 10 10 0 0 70 20 10
2019 CS 46 43 9 0 1 1 0 90 1 185
2019 CS-01 41 50 6 0 0 3 0 94 0 30
2019 CS-02 51 33 14 0 2 0 0 84 2 65
2019 CS-03 46 47 7 0 0 0 0 93 0 55

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 40 9 4 4 0 0 82 9 205
2020 CS-01 45 30 13 3 10 0 0 75 13 40
2020 CS-02 42 38 14 3 3 0 0 80 6 65
2020 CS-03 40 48 5 5 3 0 0 88 8 65
2020 CS-04 48 48 0 4 0 0 0 96 4 25
2020 CS-05 30 30 20 20 0 0 0 60 20 10
2019 CS 27 56 11 3 2 1 1 83 5 185
2019 CS-01 19 56 16 3 3 3 0 77 6 30
2019 CS-02 27 56 13 3 0 0 2 84 3 65
2019 CS-03 25 61 11 2 2 0 0 86 4 55

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 35 12 3 3 0 0 81 7 205
2020 CS-01 53 25 8 8 8 0 0 78 15 40
2020 CS-02 42 38 14 3 3 0 0 80 6 65
2020 CS-03 46 40 11 2 2 0 0 86 3 65
2020 CS-04 48 40 8 0 0 4 0 92 0 25
2020 CS-05 30 20 40 10 0 0 0 50 10 10
2019 CS 39 44 10 3 2 2 0 84 6 185
2019 CS-01 25 50 16 0 3 6 0 80 3 30
2019 CS-02 43 33 14 6 2 2 0 77 8 65
2019 CS-03 32 58 7 2 2 0 0 89 4 55

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 46 9 6 3 0 0 82 9 205
2020 CS-01 46 36 8 8 3 0 0 82 10 40
2020 CS-02 38 46 6 5 5 0 0 85 9 65
2020 CS-03 33 50 11 5 0 2 0 84 5 65
2020 CS-04 21 58 8 13 0 0 0 79 13 25
2020 CS-05 20 40 20 0 20 0 0 60 20 10
2019 CS 27 52 10 6 4 1 0 80 10 180
2019 CS-01 25 59 9 0 6 0 0 84 6 30
2019 CS-02 31 44 11 10 3 2 0 75 13 60
2019 CS-03 25 63 5 2 5 0 0 88 7 55

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 41 9 4 2 0 0 85 6 205
2020 CS-01 58 30 3 5 5 0 0 88 10 40
2020 CS-02 46 38 12 3 0 0 0 85 3 65
2020 CS-03 44 41 9 3 3 0 0 85 6 65
2020 CS-04 28 56 16 0 0 0 0 84 0 25
2020 CS-05 10 60 0 30 0 0 0 70 30 10
2019 CS 35 50 9 4 3 0 0 85 7 185
2019 CS-01 38 38 16 6 3 0 0 75 9 30
2019 CS-02 43 43 6 5 3 0 0 86 8 65
2019 CS-03 28 60 9 2 2 0 0 88 4 55

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 32 18 11 6 0 0 64 17 205
2020 CS-01 48 30 15 5 3 0 0 78 8 40
2020 CS-02 46 35 11 6 2 0 0 82 8 65
2020 CS-03 24 32 27 14 3 0 0 56 17 65
2020 CS-04 8 38 21 21 13 0 0 46 33 25
2020 CS-05 0 0 20 30 50 0 0 0 80 10
2019 CS 34 34 18 8 5 0 0 69 13 180
2019 CS-01 45 39 10 0 6 0 0 84 6 30
2019 CS-02 47 31 16 5 2 0 0 77 6 60
2019 CS-03 29 36 25 7 2 0 0 65 9 55

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 12 34 28 17 7 1 1 25 47 205
2020 CS-01 13 28 30 23 8 0 0 30 40 40
2020 CS-02 6 28 25 28 11 3 0 40 35 65
2020 CS-03 15 41 26 11 6 0 2 17 57 65
2020 CS-04 16 40 36 8 0 0 0 8 56 25
2020 CS-05 20 50 30 0 0 0 0 0 70 10
2019 CS 7 33 41 11 5 1 1 17 41 185
2019 CS-01 6 19 56 9 0 3 6 10 28 30
2019 CS-02 5 27 41 16 10 2 0 26 32 65
2019 CS-03 7 40 39 12 2 0 0 14 47 55

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 19 19 27 23 9 2 1 33 40 205
2020 CS-01 10 8 35 33 15 0 0 48 18 40
2020 CS-02 6 27 22 27 14 3 2 43 34 65
2020 CS-03 27 18 29 20 5 0 2 25 46 65
2020 CS-04 28 28 28 12 0 4 0 13 58 25
2020 CS-05 70 10 10 10 0 0 0 10 80 10
2019 CS 23 23 31 11 7 3 3 19 48 180
2019 CS-01 9 44 13 13 9 6 6 25 61 30
2019 CS-02 21 14 33 10 13 5 5 25 39 65
2019 CS-03 18 25 36 18 2 0 0 20 44 55

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 14 18 31 21 15 0 1 37 32 205
2020 CS-01 13 10 20 33 23 0 3 56 23 40
2020 CS-02 6 10 32 29 22 2 0 52 16 65
2020 CS-03 11 26 36 17 11 0 0 27 36 65
2020 CS-04 26 22 48 4 0 0 0 4 48 25
2020 CS-05 60 40 0 0 0 0 0 0 100 10
2019 CS 8 17 36 22 13 4 1 37 26 185
2019 CS-01 3 3 34 28 13 16 3 50 8 30
2019 CS-02 5 24 19 22 27 3 0 51 30 65
2019 CS-03 4 16 48 27 4 2 0 31 20 55

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 18 24 31 15 11 1 1 26 43 205
2020 CS-01 15 8 25 28 20 0 5 50 24 40
2020 CS-02 11 19 31 19 19 2 0 38 30 65
2020 CS-03 14 33 41 9 3 0 0 12 47 65
2020 CS-04 40 28 24 4 0 4 0 4 71 25
2020 CS-05 60 40 0 0 0 0 0 0 100 10
2019 CS 22 26 26 11 10 2 3 22 51 185
2019 CS-01 13 31 19 19 3 6 9 26 52 30
2019 CS-02 29 13 22 10 21 3 3 32 44 65
2019 CS-03 18 32 35 12 4 0 0 16 49 55

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 8 12 27 28 20 3 1 51 21 205
2020 CS-01 5 8 23 23 36 3 3 62 14 40
2020 CS-02 5 8 21 29 32 6 0 64 14 65
2020 CS-03 9 17 30 32 8 2 3 41 27 65
2020 CS-04 12 16 36 28 4 4 0 33 29 25
2020 CS-05 30 10 40 20 0 0 0 20 40 10
2019 CS 10 22 29 23 8 3 3 34 35 185
2019 CS-01 6 16 22 31 13 3 9 50 25 30
2019 CS-02 15 13 26 21 13 8 5 39 31 60
2019 CS-03 9 35 28 25 4 0 0 28 44 55

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 17 16 38 18 10 1 0 29 33 205
2020 CS-01 15 5 33 18 30 0 0 48 20 40
2020 CS-02 6 13 47 20 11 3 0 32 19 65
2020 CS-03 21 21 30 26 2 0 0 27 42 65
2020 CS-04 16 28 52 0 0 4 0 0 46 25
2020 CS-05 60 10 20 10 0 0 0 10 70 10
2019 CS 18 21 36 13 5 4 2 19 42 185
2019 CS-01 13 22 25 19 3 13 6 27 42 30
2019 CS-02 16 22 33 8 11 6 3 21 42 65
2019 CS-03 14 18 49 18 2 0 0 19 32 55

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 2 8 31 42 17 0 1 59 10 205
2020 CS-01 3 3 30 38 25 0 3 64 5 40
2020 CS-02 3 6 19 52 20 0 0 72 9 65
2020 CS-03 2 11 42 38 6 0 2 45 12 65
2020 CS-04 0 12 36 36 16 0 0 52 12 25
2020 CS-05 0 10 20 40 30 0 0 70 10 10
2019 CS 5 5 33 40 13 1 3 55 11 185
2019 CS-01 13 3 25 38 9 3 9 54 18 30
2019 CS-02 10 6 33 38 11 0 2 50 16 65
2019 CS-03 0 2 32 49 16 0 2 66 2 55
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 34 33 17 4 3 5 2 73 8 205
2020 CS-01 33 28 20 3 10 5 3 65 14 40
2020 CS-02 34 34 18 3 3 5 3 73 7 65
2020 CS-03 33 33 18 6 0 6 3 73 7 65
2020 CS-04 48 32 12 4 0 4 0 83 4 25
2020 CS-05 20 60 10 0 10 0 0 80 10 10
2019 CS 34 36 12 2 2 9 5 81 5 185
2019 CS-01 31 31 9 0 6 19 3 80 8 30
2019 CS-02 38 25 11 5 0 11 10 80 6 65
2019 CS-03 25 45 18 2 4 4 4 75 6 55

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 55 31 6 4 3 0 0 87 7 205
2020 CS-01 53 30 8 3 8 0 0 83 10 40
2020 CS-02 52 28 9 6 3 0 2 81 10 65
2020 CS-03 54 35 5 3 2 2 0 91 5 65
2020 CS-04 64 32 0 4 0 0 0 96 4 25
2020 CS-05 80 20 0 0 0 0 0 100 0 10
2019 CS 54 29 10 5 2 0 0 83 8 185
2019 CS-01 44 38 13 0 6 0 0 81 6 30
2019 CS-02 56 22 11 8 3 0 0 78 11 65
2019 CS-03 49 32 11 9 0 0 0 81 9 55

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 58 33 4 2 2 0 0 91 4 205
2020 CS-01 63 23 5 5 5 0 0 85 10 40
2020 CS-02 56 31 6 3 3 0 0 88 6 65
2020 CS-03 56 38 5 2 0 0 0 94 2 65
2020 CS-04 64 36 0 0 0 0 0 100 0 25
2020 CS-05 60 40 0 0 0 0 0 100 0 10
2019 CS 54 40 4 2 1 0 0 93 2 185
2019 CS-01 47 44 6 3 0 0 0 91 3 30
2019 CS-02 60 33 5 2 0 0 0 94 2 65
2019 CS-03 47 46 4 2 2 0 0 93 4 55

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 54 34 6 1 3 0 0 89 5 205
2020 CS-01 53 28 8 3 10 0 0 80 13 40
2020 CS-02 50 34 9 2 3 2 0 86 5 65
2020 CS-03 60 34 5 0 2 0 0 94 2 65
2020 CS-04 63 38 0 0 0 0 0 100 0 25
2020 CS-05 40 50 0 10 0 0 0 90 10 10
2019 CS 48 41 7 2 3 0 0 89 5 185
2019 CS-01 41 41 16 0 3 0 0 81 3 30
2019 CS-02 44 45 6 3 2 0 0 89 5 60
2019 CS-03 46 42 5 4 4 0 0 88 7 55
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 58 25 11 2 1 1 1 86 3 205
2020 CS-01 43 25 23 3 3 3 3 71 5 40
2020 CS-02 48 34 9 2 3 2 3 85 5 65
2020 CS-03 65 24 8 3 0 0 0 89 3 65
2020 CS-04 84 16 0 0 0 0 0 100 0 25
2020 CS-05 90 0 10 0 0 0 0 90 0 10
2019 CS 52 26 15 1 1 1 3 82 2 185
2019 CS-01 25 31 28 3 3 6 3 62 7 30
2019 CS-02 54 22 17 0 0 0 6 81 0 65
2019 CS-03 47 37 12 0 2 0 2 86 2 55

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 38 8 3 4 0 0 84 7 205
2020 CS-01 48 33 8 5 8 0 0 80 13 40
2020 CS-02 42 34 14 3 5 0 2 78 8 65
2020 CS-03 50 41 5 3 2 0 0 91 5 65
2020 CS-04 44 40 8 4 0 4 0 88 4 25
2020 CS-05 30 60 0 0 10 0 0 90 10 10
2019 CS 41 33 16 6 2 0 2 76 8 185
2019 CS-01 28 38 19 13 3 0 0 66 16 30
2019 CS-02 44 25 19 5 3 0 3 72 8 65
2019 CS-03 44 33 14 5 2 0 2 79 7 55

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 52 30 10 4 3 0 0 83 7 205
2020 CS-01 48 28 13 5 5 3 0 77 10 40
2020 CS-02 46 34 14 3 3 0 0 80 6 65
2020 CS-03 59 30 5 2 3 0 2 91 5 65
2020 CS-04 68 20 0 12 0 0 0 88 12 25
2020 CS-05 30 40 20 0 10 0 0 70 10 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 52 32 10 3 3 0 0 84 6 205
2020 CS-01 53 28 8 5 8 0 0 80 13 40
2020 CS-02 40 40 17 2 2 0 0 80 3 65
2020 CS-03 58 30 8 3 2 0 0 88 5 65
2020 CS-04 64 24 4 4 4 0 0 88 8 25
2020 CS-05 60 30 10 0 0 0 0 90 0 10
2019 CS 47 30 11 7 2 2 1 79 9 185
2019 CS-01 31 38 16 9 3 3 0 71 13 30
2019 CS-02 51 25 13 3 3 2 3 80 7 65
2019 CS-03 44 33 11 9 2 2 0 79 11 55

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 66 20 9 3 2 0 0 86 5 205
2020 CS-01 63 15 18 5 0 0 0 78 5 40
2020 CS-02 62 25 9 2 3 0 0 86 5 65
2020 CS-03 68 23 6 2 2 0 0 91 3 65
2020 CS-04 80 12 4 4 0 0 0 92 4 25
2020 CS-05 60 20 10 0 10 0 0 80 10 10
2019 CS 55 29 9 5 2 1 0 85 7 185
2019 CS-01 38 38 9 13 3 0 0 75 16 30
2019 CS-02 52 29 11 6 2 0 0 81 8 65
2019 CS-03 54 33 7 2 2 2 0 89 4 55

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 13 3 1 1 0 2 95 2 185
2019 CS-01 81 13 3 0 3 0 0 94 3 30
2019 CS-02 84 10 0 2 2 0 3 97 3 65
2019 CS-03 77 18 4 0 0 0 2 96 0 55
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 29 14 2 2 6 0 80 5 205
2020 CS-01 55 28 5 0 5 8 0 89 5 40
2020 CS-02 46 31 11 2 3 6 2 83 5 65
2020 CS-03 44 30 18 2 2 5 0 78 3 65
2020 CS-04 40 24 20 8 0 8 0 70 9 25
2020 CS-05 30 30 40 0 0 0 0 60 0 10
2019 CS 29 35 16 7 3 10 0 71 11 185
2019 CS-01 38 28 9 6 6 13 0 75 14 30
2019 CS-02 37 30 17 5 2 10 0 74 7 65
2019 CS-03 18 39 21 5 4 14 0 65 10 55

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 37 33 15 7 4 3 0 74 11 205
2020 CS-01 58 18 10 3 5 8 0 81 8 40
2020 CS-02 38 38 12 2 5 3 2 81 6 65
2020 CS-03 32 37 18 9 3 0 0 69 12 65
2020 CS-04 24 44 8 20 0 4 0 71 21 25
2020 CS-05 20 20 40 10 10 0 0 40 20 10
2019 CS 26 38 18 12 4 3 0 65 16 185
2019 CS-01 41 28 9 13 6 3 0 71 19 30
2019 CS-02 27 35 17 13 3 5 0 65 17 65
2019 CS-03 14 44 23 11 5 4 0 60 16 55

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 27 37 16 11 4 5 0 67 16 205
2020 CS-01 40 35 5 3 5 13 0 86 9 40
2020 CS-02 34 42 11 5 5 3 2 79 10 65
2020 CS-03 18 38 23 18 2 2 0 57 20 65
2020 CS-04 16 32 24 24 0 4 0 50 25 25
2020 CS-05 10 20 40 10 20 0 0 30 30 10
2019 CS 16 33 22 16 4 8 0 53 22 185
2019 CS-01 28 31 13 19 3 6 0 63 23 30
2019 CS-02 23 21 26 13 6 11 0 49 22 60
2019 CS-03 7 37 30 14 4 9 0 48 19 55

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 29 38 14 12 6 2 0 68 18 205
2020 CS-01 35 43 10 3 8 3 0 79 10 40
2020 CS-02 31 34 17 9 6 2 2 67 16 65
2020 CS-03 26 38 15 12 6 3 0 66 19 65
2020 CS-04 20 44 8 28 0 0 0 64 28 25
2020 CS-05 30 30 10 20 10 0 0 60 30 10
2019 CS 17 32 27 13 9 2 0 50 22 185
2019 CS-01 22 34 25 9 6 3 0 58 16 30
2019 CS-02 24 22 27 14 10 3 0 48 25 65
2019 CS-03 12 28 35 16 7 2 0 41 23 55

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 26 10 4 2 2 2 82 7 205
2020 CS-01 70 8 8 3 5 5 3 84 8 40
2020 CS-02 53 27 11 2 0 3 5 86 2 65
2020 CS-03 48 39 5 3 3 0 2 89 6 65
2020 CS-04 44 24 16 12 4 0 0 68 16 25
2020 CS-05 30 10 40 20 0 0 0 40 20 10
2019 CS 50 24 14 4 2 7 0 79 6 185
2019 CS-01 59 16 6 9 3 6 0 80 13 30
2019 CS-02 57 21 8 3 2 10 0 86 5 65
2019 CS-03 46 30 16 2 0 7 0 81 2 55
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 48 10 8 1 1 0 81 9 205
2020 CS-01 40 45 8 5 3 0 0 85 8 40
2020 CS-02 34 49 9 6 0 2 0 84 6 65
2020 CS-03 29 50 11 8 2 2 0 80 9 65
2020 CS-04 24 52 8 16 0 0 0 76 16 25
2020 CS-05 30 40 10 10 0 10 0 78 11 10
2019 CS 23 48 14 9 1 4 0 75 11 180
2019 CS-01 25 59 6 3 3 3 0 87 6 30
2019 CS-02 25 41 17 8 0 8 0 72 9 65
2019 CS-03 18 52 14 11 2 4 0 72 13 55

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 23 40 18 11 7 2 0 64 18 205
2020 CS-01 35 43 10 3 10 0 0 78 13 40
2020 CS-02 29 46 14 5 5 2 0 77 9 65
2020 CS-03 14 42 22 16 5 2 0 57 21 65
2020 CS-04 8 28 28 24 8 4 0 38 33 25
2020 CS-05 30 0 20 20 20 10 0 33 44 10
2019 CS 13 37 27 13 5 6 0 52 19 185
2019 CS-01 19 50 16 9 3 3 0 71 13 30
2019 CS-02 16 35 25 11 5 8 0 55 17 65
2019 CS-03 11 33 33 11 5 7 0 47 17 55

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 39 36 12 7 1 3 1 78 9 205
2020 CS-01 45 33 10 8 5 0 0 78 13 40
2020 CS-02 35 40 15 6 0 2 2 78 6 65
2020 CS-03 38 37 9 6 0 8 2 83 7 65
2020 CS-04 40 40 12 8 0 0 0 80 8 25
2020 CS-05 50 10 20 20 0 0 0 60 20 10
2019 CS 27 39 17 8 1 7 2 72 10 185
2019 CS-01 25 41 13 6 3 13 0 75 11 30
2019 CS-02 32 35 16 8 0 6 3 74 9 65
2019 CS-03 16 46 19 12 0 5 2 66 13 55

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 40 11 2 1 2 0 85 4 205
2020 CS-01 53 33 8 3 5 0 0 85 8 40
2020 CS-02 42 38 17 2 0 2 0 81 2 65
2020 CS-03 42 44 8 0 2 5 0 90 2 65
2020 CS-04 36 44 12 8 0 0 0 80 8 25
2020 CS-05 40 30 10 10 0 10 0 78 11 10
2019 CS 27 41 21 4 3 4 0 71 7 180
2019 CS-01 39 48 3 0 6 3 0 90 7 30
2019 CS-02 29 37 22 6 2 5 0 68 8 65
2019 CS-03 20 43 25 5 2 5 0 66 8 55

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 25 28 22 6 4 13 4 62 12 205
2020 CS-01 33 28 10 3 8 15 5 75 13 40
2020 CS-02 25 22 25 3 5 17 5 59 10 65
2020 CS-03 18 33 24 8 3 11 3 60 12 65
2020 CS-04 20 32 24 16 0 4 4 57 17 25
2020 CS-05 50 20 20 0 0 10 0 78 0 10
2019 CS 20 28 23 8 7 10 3 56 17 185
2019 CS-01 22 38 16 13 6 6 0 63 20 30
2019 CS-02 23 27 21 10 3 13 3 60 15 60
2019 CS-03 14 28 25 5 11 14 4 51 19 55

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 27 36 17 12 5 1 0 64 18 205
2020 CS-01 43 23 18 8 8 3 0 67 15 40
2020 CS-02 25 32 25 11 6 0 2 58 17 65
2020 CS-03 23 47 11 15 3 2 0 71 18 65
2020 CS-04 21 46 13 13 4 4 0 70 17 25
2020 CS-05 30 20 30 20 0 0 0 50 20 10
2019 CS 17 37 19 16 8 3 1 56 25 185
2019 CS-01 25 41 19 3 6 6 0 70 10 30
2019 CS-02 17 29 14 22 11 5 2 49 36 65
2019 CS-03 11 46 20 13 11 0 0 57 23 55

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 55 20 13 6 2 0 4 205
2020 CS-01 65 18 5 5 3 0 5 40
2020 CS-02 60 15 15 2 3 2 3 65
2020 CS-03 50 26 11 8 0 0 6 65
2020 CS-04 48 24 12 8 4 0 4 25
2020 CS-05 30 10 30 30 0 0 0 10
2019 CS 58 20 12 4 2 1 4 185
2019 CS-01 59 16 6 3 3 3 9 30
2019 CS-02 62 22 13 2 0 0 2 65
2019 CS-03 60 18 12 4 0 0 7 55

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 77 8 3 0 2 4 4 205
2020 CS-01 80 5 0 0 5 3 8 40
2020 CS-02 71 8 5 0 5 9 3 65
2020 CS-03 74 14 6 0 0 2 5 65
2020 CS-04 88 0 0 4 0 4 4 25
2020 CS-05 90 10 0 0 0 0 0 10
2019 CS 69 11 4 2 2 6 7 185
2019 CS-01 59 9 3 0 6 13 9 30
2019 CS-02 63 14 5 2 0 8 8 65
2019 CS-03 73 11 5 2 2 2 5 55

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 24 30 20 10 13 2 1 56 23 205
2020 CS-01 33 28 18 10 10 3 0 62 21 40
2020 CS-02 25 25 25 12 12 0 2 50 25 65
2020 CS-03 18 39 15 8 15 3 2 60 24 65
2020 CS-04 24 32 24 0 16 4 0 58 17 25
2020 CS-05 30 20 10 30 10 0 0 50 40 10
2019 CS 20 35 14 14 14 3 1 57 29 185
2019 CS-01 22 44 13 9 9 3 0 68 19 30
2019 CS-02 21 27 16 13 19 3 2 50 33 65
2019 CS-03 19 35 11 14 16 4 2 57 31 55

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 45 11 7 2 3 0 80 9 205
2020 CS-01 35 33 13 13 5 3 0 69 18 40
2020 CS-02 33 41 11 8 3 5 0 77 11 65
2020 CS-03 30 52 12 3 0 3 0 84 3 65
2020 CS-04 40 52 4 4 0 0 0 92 4 25
2020 CS-05 20 60 20 0 0 0 0 80 0 10
2019 CS 20 47 17 8 4 5 0 70 12 185
2019 CS-01 22 47 13 3 6 9 0 76 10 30
2019 CS-02 19 38 25 6 3 8 0 62 10 65
2019 CS-03 16 56 11 12 4 2 0 73 16 55

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 40 8 2 1 1 0 88 4 205
2020 CS-01 50 35 10 3 3 0 0 85 5 40
2020 CS-02 48 39 8 0 3 2 0 89 3 65
2020 CS-03 45 43 9 2 0 0 2 89 2 65
2020 CS-04 52 36 0 8 0 4 0 92 8 25
2020 CS-05 30 50 10 10 0 0 0 80 10 10
2019 CS 36 46 10 5 2 1 0 83 7 185
2019 CS-01 41 44 9 3 3 0 0 84 6 30
2019 CS-02 41 40 13 5 0 2 0 82 5 65
2019 CS-03 26 53 9 7 4 2 0 80 11 55

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 32 11 1 1 4 0 85 3 205
2020 CS-01 49 36 8 5 3 0 0 85 8 40
2020 CS-02 48 33 9 0 2 8 0 88 2 65
2020 CS-03 50 32 14 0 2 2 2 84 2 65
2020 CS-04 52 32 8 4 0 4 0 88 4 25
2020 CS-05 50 20 20 0 0 10 0 78 0 10
2019 CS 43 42 11 1 2 1 1 86 3 180
2019 CS-01 48 29 16 0 3 0 3 80 3 30
2019 CS-02 44 40 13 0 0 3 0 87 0 60
2019 CS-03 37 49 7 4 4 0 0 86 7 55

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 35 12 1 0 6 1 86 2 205
2020 CS-01 45 35 10 5 3 0 3 82 8 40
2020 CS-02 43 34 12 0 0 11 0 86 0 65
2020 CS-03 50 35 11 0 0 3 2 89 0 65
2020 CS-04 44 40 8 0 0 8 0 91 0 25
2020 CS-05 30 40 20 0 0 10 0 78 0 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 29 6 2 3 4 2 87 6 205
2020 CS-01 43 43 5 0 5 3 3 89 5 40
2020 CS-02 48 31 7 3 5 5 2 84 9 60
2020 CS-03 58 23 8 3 3 3 3 85 6 65
2020 CS-04 56 32 4 0 0 8 0 96 0 25
2020 CS-05 90 0 0 0 0 10 0 100 0 10

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 60 32 5 1 2 0 0 92 3 205
2020 CS-01 58 33 5 0 5 0 0 90 5 40
2020 CS-02 56 33 6 0 3 2 0 90 3 65
2020 CS-03 65 26 8 2 0 0 0 91 2 65
2020 CS-04 64 32 0 4 0 0 0 96 4 25
2020 CS-05 50 50 0 0 0 0 0 100 0 10
2019 CS 49 36 8 3 2 2 0 87 5 185
2019 CS-01 59 22 13 0 0 6 0 87 0 30
2019 CS-02 49 38 8 3 0 2 0 89 3 65
2019 CS-03 37 47 9 4 4 0 0 84 7 55

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 32 12 3 3 0 0 81 6 205
2020 CS-01 58 24 13 0 5 0 0 82 5 40
2020 CS-02 52 30 14 0 5 0 0 81 5 65
2020 CS-03 47 39 8 5 2 0 0 86 6 65
2020 CS-04 48 24 20 8 0 0 0 72 8 25
2020 CS-05 20 50 10 20 0 0 0 70 20 10
2019 CS 37 35 17 7 3 1 0 73 10 180
2019 CS-01 53 28 13 0 0 6 0 87 0 30
2019 CS-02 38 34 20 3 5 0 0 72 8 60
2019 CS-03 26 42 16 11 5 0 0 68 16 55

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 32 12 5 3 0 0 80 8 205
2020 CS-01 59 18 13 5 5 0 0 77 10 40
2020 CS-02 51 33 10 3 3 0 0 84 6 65
2020 CS-03 45 38 11 3 3 0 0 83 6 65
2020 CS-04 44 32 16 8 0 0 0 76 8 25
2020 CS-05 20 40 20 20 0 0 0 60 20 10
2019 CS 38 35 14 11 2 1 0 73 13 185
2019 CS-01 47 31 16 3 0 3 0 81 3 30
2019 CS-02 40 32 16 10 3 0 0 71 13 65
2019 CS-03 27 45 11 14 4 0 0 71 18 55
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 28 11 6 6 2 0 77 12 205
2020 CS-01 55 25 15 3 3 0 0 80 5 40
2020 CS-02 52 28 8 9 3 0 0 80 13 65
2020 CS-03 42 33 8 3 8 5 2 81 11 65
2020 CS-04 48 16 12 12 8 4 0 67 21 25
2020 CS-05 30 30 20 0 20 0 0 60 20 10
2019 CS 34 27 18 8 5 7 1 65 15 185
2019 CS-01 28 34 19 3 0 16 0 74 4 30
2019 CS-02 43 21 19 5 8 5 0 67 13 65
2019 CS-03 26 35 14 9 9 5 2 66 19 55

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 23 32 45 205
2020 CS-01 18 28 55 40
2020 CS-02 17 34 49 65
2020 CS-03 20 38 42 65
2020 CS-04 44 28 28 25
2020 CS-05 50 20 30 10
2019 CS 26 32 42 185
2019 CS-01 19 25 56 30
2019 CS-02 27 32 41 65
2019 CS-03 28 33 39 55

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2020 CS 15 34 40 0 2 9 45
2020 CS-02 18 55 18 0 0 9 10
2020 CS-03 31 23 38 0 0 8 15
2020 CS-04 9 45 45 0 0 0 10
2019 CS 10 31 48 4 2 4 50
2019 CS-02 12 29 47 0 0 12 15
2019 CS-03 19 38 38 6 0 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 10 90 205
2020 CS-01 15 85 40
2020 CS-02 8 92 65
2019 CS 5 95 185

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 30 70 20
2019 CS 50 50 10

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 70 30 20

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2019 CS 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2019 CS 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 25 75 20

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 65 35 20

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 20

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 35 65 20

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2019 CS 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 55 45 20
2019 CS 50 50 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 60 40 20

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 35 65 20

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 25 75 20

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 24 21 17 0 2 25 11 70 4 205
2020 CS-01 20 28 20 3 5 15 10 63 10 40
2020 CS-02 22 17 15 0 3 32 11 68 5 65
2020 CS-03 28 20 17 0 0 22 13 74 0 65
2020 CS-04 24 28 12 0 0 28 8 81 0 25
2020 CS-05 30 10 30 0 0 20 10 57 0 10
2019 CS 22 17 18 2 2 31 8 64 7 185
2019 CS-01 25 13 9 3 6 34 9 67 17 30
2019 CS-02 25 17 10 2 0 37 10 79 3 65
2019 CS-03 19 18 30 2 2 23 7 53 5 55

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 29 12 1 2 12 1 83 3 205
2020 CS-01 30 35 15 0 5 13 3 76 6 40
2020 CS-02 51 22 15 2 3 8 0 78 5 65
2020 CS-03 43 29 11 2 0 15 0 85 2 65
2020 CS-04 48 36 4 0 0 8 4 95 0 25
2020 CS-05 30 40 10 0 0 20 0 88 0 10
2019 CS 33 36 15 3 2 11 1 78 5 185
2019 CS-01 25 56 13 3 3 0 0 81 6 30
2019 CS-02 41 22 17 3 0 16 0 75 4 65
2019 CS-03 28 37 19 2 2 11 2 74 4 55
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 5 95 205
2020 CS-02 9 91 65
2020 CS-04 0 100 25
2020 CS-05 0 100 10
2019 CS 6 94 185

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 10

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10
2019 CS 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 27 22 11 1 2 27 10 78 5 205
2020 CS-01 20 30 15 0 5 20 10 71 7 40
2020 CS-02 28 18 11 3 3 29 8 73 10 65
2020 CS-03 32 18 12 0 0 29 9 80 0 65
2020 CS-04 24 32 4 0 0 24 16 93 0 25
2020 CS-05 30 20 10 0 0 30 10 83 0 10
2019 CS 22 14 18 1 2 36 8 63 6 185
2019 CS-01 19 16 9 0 6 41 9 69 13 30
2019 CS-02 24 11 13 2 0 37 13 71 3 60
2019 CS-03 21 14 28 0 4 28 5 53 5 55

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 29 12 0 2 11 1 85 2 205
2020 CS-01 40 30 8 0 5 13 5 85 6 40
2020 CS-02 46 22 18 0 3 11 0 76 3 65
2020 CS-03 47 30 12 0 0 11 0 86 0 65
2020 CS-04 52 36 4 0 0 4 4 96 0 25
2020 CS-05 30 50 0 0 0 20 0 100 0 10
2019 CS 35 30 15 1 2 16 1 78 4 185
2019 CS-01 28 44 9 3 3 6 6 82 7 30
2019 CS-02 49 16 16 2 0 17 0 79 2 65
2019 CS-03 21 39 18 0 5 18 0 72 6 55
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 37 24 18 7 11 0 2 205
2020 CS-01 38 15 28 3 15 0 3 40
2020 CS-02 37 34 8 9 12 0 0 65
2020 CS-03 32 26 23 8 8 0 5 65
2020 CS-04 52 8 20 8 12 0 0 25
2020 CS-05 30 30 20 10 10 0 0 10
2019 CS 31 28 20 10 8 1 2 185
2019 CS-01 38 38 13 13 0 0 0 30
2019 CS-02 30 25 24 6 11 2 2 65
2019 CS-03 32 26 23 9 7 0 4 55

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 14 26 26 21 13 0 0 205
2020 CS-01 20 33 23 13 13 0 0 40
2020 CS-02 23 34 26 11 6 0 0 65
2020 CS-03 8 26 33 24 9 0 0 65
2020 CS-04 8 4 20 40 24 0 4 25
2020 CS-05 0 0 0 40 60 0 0 10
2019 CS 15 26 26 20 13 0 1 185
2019 CS-01 13 31 28 25 3 0 0 30
2019 CS-02 17 32 22 11 16 0 2 65
2019 CS-03 18 23 28 19 12 0 0 55

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 22 22 18 11 0 1 205
2020 CS-01 38 25 18 10 10 0 0 40
2020 CS-02 37 30 14 11 6 0 2 65
2020 CS-03 20 23 30 21 6 0 0 65
2020 CS-04 8 4 40 28 20 0 0 25
2020 CS-05 0 0 0 50 50 0 0 10
2019 CS 30 21 30 9 8 0 1 185
2019 CS-01 47 31 9 3 6 0 3 30
2019 CS-02 33 25 29 6 6 0 0 65
2019 CS-03 26 14 37 16 7 0 0 55

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 18 21 24 19 19 0 0 205
2020 CS-01 26 26 21 18 10 0 0 40
2020 CS-02 25 28 28 6 13 0 0 65
2020 CS-03 14 21 20 29 17 0 0 65
2020 CS-04 4 8 36 24 28 0 0 25
2020 CS-05 0 0 0 20 80 0 0 10
2019 CS 14 28 21 17 19 1 1 185
2019 CS-01 19 31 19 19 9 0 3 30
2019 CS-02 17 30 19 13 19 2 0 65
2019 CS-03 13 25 25 16 21 0 0 55

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 22 16 9 6 0 4 205
2020 CS-01 51 31 5 8 3 0 3 40
2020 CS-02 46 25 12 8 0 2 8 65
2020 CS-03 48 22 16 8 5 0 2 65
2020 CS-04 24 8 40 12 16 0 0 25
2020 CS-05 0 10 30 20 40 0 0 10
2019 CS 53 24 11 5 2 0 5 180
2019 CS-01 63 16 3 3 0 0 16 30
2019 CS-02 65 23 6 2 0 0 5 60
2019 CS-03 51 25 16 4 2 0 2 55

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 30 23 23 13 10 0 0 205
2020 CS-01 38 30 20 8 5 0 0 40
2020 CS-02 43 23 14 14 6 0 0 65
2020 CS-03 26 21 30 14 8 2 0 65
2020 CS-04 12 24 32 16 16 0 0 25
2020 CS-05 0 10 20 20 50 0 0 10
2019 CS 38 30 18 6 7 0 2 185
2019 CS-01 56 16 9 3 13 0 3 30
2019 CS-02 41 32 16 5 3 0 3 65
2019 CS-03 32 33 23 9 4 0 0 55

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 29 21 7 3 2 0 205
2020 CS-01 46 21 18 10 5 0 0 40
2020 CS-02 45 25 17 8 3 3 0 65
2020 CS-03 37 29 26 5 2 0 2 65
2020 CS-04 21 50 21 4 0 4 0 25
2020 CS-05 10 40 20 20 10 0 0 10
2019 CS 26 44 16 8 4 1 1 185
2019 CS-01 34 41 16 0 6 0 3 30
2019 CS-02 32 41 11 6 5 3 2 65
2019 CS-03 16 50 21 7 5 0 0 55

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 25 25 23 16 10 1 0 205
2020 CS-01 33 25 18 10 15 0 0 40
2020 CS-02 35 26 22 8 8 2 0 65
2020 CS-03 21 21 29 21 8 0 0 65
2020 CS-04 4 38 21 25 13 0 0 25
2020 CS-05 0 10 30 40 20 0 0 10
2019 CS 17 36 22 12 11 0 1 185
2019 CS-01 22 38 16 13 9 0 3 30
2019 CS-02 24 44 16 5 10 0 2 65
2019 CS-03 11 33 26 16 14 0 0 55

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 28 30 20 16 6 1 0 205
2020 CS-01 33 25 18 18 8 0 0 40
2020 CS-02 37 25 18 12 5 3 0 65
2020 CS-03 24 35 24 14 3 0 0 65
2020 CS-04 17 38 17 21 8 0 0 25
2020 CS-05 0 30 20 30 20 0 0 10
2019 CS 21 37 23 10 8 0 1 185
2019 CS-01 28 34 25 3 6 0 3 30
2019 CS-02 27 30 24 13 5 0 2 65
2019 CS-03 16 46 21 7 11 0 0 55

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 27 18 5 6 0 0 205
2020 CS-01 50 13 23 8 8 0 0 40
2020 CS-02 42 32 17 2 6 2 0 65
2020 CS-03 42 26 20 8 5 0 0 65
2020 CS-04 42 38 13 4 4 0 0 25
2020 CS-05 30 40 20 0 10 0 0 10
2019 CS 41 32 14 5 7 0 1 180
2019 CS-01 42 29 10 6 10 0 3 30
2019 CS-02 45 24 18 6 6 0 0 60
2019 CS-03 36 36 16 4 7 0 2 55

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 36 19 11 3 0 0 205
2020 CS-01 36 31 15 15 3 0 0 40
2020 CS-02 40 38 15 6 0 0 0 65
2020 CS-03 30 30 24 11 5 0 0 65
2020 CS-04 21 46 17 13 4 0 0 25
2020 CS-05 0 50 30 10 10 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 28 34 20 15 3 0 0 205
2020 CS-01 41 36 13 8 3 0 0 40
2020 CS-02 40 35 14 8 3 0 0 65
2020 CS-03 18 33 23 21 3 0 2 65
2020 CS-04 8 29 33 21 8 0 0 25
2020 CS-05 10 30 30 30 0 0 0 10
2019 CS 27 36 19 11 6 0 1 185
2019 CS-01 38 28 19 6 6 0 3 30
2019 CS-02 32 35 21 8 3 0 0 60
2019 CS-03 21 42 16 16 5 0 0 55

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 66 22 10 0 0 0 1 205
2020 CS-01 67 15 18 0 0 0 0 40
2020 CS-02 67 24 10 0 0 0 0 65
2020 CS-03 65 26 6 2 0 0 2 65
2020 CS-04 64 24 8 0 0 0 4 25
2020 CS-05 70 10 20 0 0 0 0 10
2019 CS 60 24 9 4 1 0 2 180
2019 CS-01 44 34 16 3 0 0 3 30
2019 CS-02 58 24 8 6 2 0 2 60
2019 CS-03 66 25 5 2 0 0 2 55

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 30 15 4 2 0 0 205
2020 CS-01 53 33 5 5 3 0 3 40
2020 CS-02 59 22 13 5 2 0 0 65
2020 CS-03 42 30 21 3 3 0 0 65
2020 CS-04 36 40 20 4 0 0 0 25
2020 CS-05 30 50 20 0 0 0 0 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 80 10 0 2 2 1 4 205
2020 CS-01 78 8 0 5 5 0 5 40
2020 CS-02 75 14 2 2 3 0 5 65
2020 CS-03 82 8 0 2 2 3 5 65
2020 CS-04 88 8 0 0 0 0 4 25
2020 CS-05 80 20 0 0 0 0 0 10
2019 CS 80 8 2 3 2 1 3 185
2019 CS-01 78 6 0 0 6 3 6 30
2019 CS-02 86 6 3 2 0 0 3 65
2019 CS-03 80 9 0 5 2 2 2 55

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 70 19 7 2 1 0 1 205
2020 CS-01 67 10 8 10 5 0 0 40
2020 CS-02 71 21 6 0 0 0 2 65
2020 CS-03 67 23 9 0 0 0 2 65
2020 CS-04 76 20 4 0 0 0 0 25
2020 CS-05 80 20 0 0 0 0 0 10
2019 CS 69 21 7 1 1 1 2 180
2019 CS-01 72 16 6 0 0 3 3 30
2019 CS-02 78 13 6 2 0 0 2 65
2019 CS-03 63 29 7 0 0 0 2 55

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 71 16 7 2 2 0 1 205
2020 CS-01 68 10 10 8 3 0 3 40
2020 CS-02 69 19 5 2 3 0 3 65
2020 CS-03 82 14 3 0 2 0 0 65
2020 CS-04 68 16 16 0 0 0 0 25
2020 CS-05 40 30 10 10 10 0 0 10
2019 CS 68 16 7 4 3 1 1 180
2019 CS-01 71 13 3 0 6 3 3 30
2019 CS-02 74 13 5 5 2 0 2 60
2019 CS-03 65 18 5 5 4 2 0 55

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 71 14 5 0 0 0 11 205
2020 CS-01 78 8 0 0 0 0 15 40
2020 CS-02 73 5 3 0 0 0 19 65
2020 CS-03 71 17 6 0 0 0 6 65
2020 CS-04 64 24 12 0 0 0 0 25
2020 CS-05 40 50 10 0 0 0 0 10
2019 CS 69 11 3 3 1 1 13 180
2019 CS-01 78 0 0 0 0 3 19 30
2019 CS-02 76 2 2 3 0 0 18 60
2019 CS-03 65 19 5 2 0 0 9 55

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 77 15 1 1 1 0 4 205
2020 CS-01 79 5 3 3 5 0 5 40
2020 CS-02 78 18 2 0 0 0 2 65
2020 CS-03 69 18 2 2 2 0 8 65
2020 CS-04 80 16 0 0 0 0 4 25
2020 CS-05 90 10 0 0 0 0 0 10
2019 CS 79 10 5 2 0 1 3 180
2019 CS-01 71 13 10 0 0 3 3 30
2019 CS-02 80 10 5 2 0 0 3 60
2019 CS-03 81 5 5 4 0 0 5 55

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 72 16 8 2 0 0 1 205
2020 CS-01 58 28 13 3 0 0 0 40
2020 CS-02 69 17 11 2 0 0 2 65
2020 CS-03 77 11 6 3 2 0 2 65
2020 CS-04 88 12 0 0 0 0 0 25
2020 CS-05 80 20 0 0 0 0 0 10
2019 CS 82 11 2 2 1 1 2 180
2019 CS-01 71 10 3 6 3 3 3 30
2019 CS-02 79 16 2 2 0 0 2 60
2019 CS-03 84 12 2 0 0 0 2 55

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 34 13 2 2 0 1 205
2020 CS-01 54 23 13 3 3 0 5 40
2020 CS-02 52 32 11 2 3 0 0 65
2020 CS-03 39 42 12 5 0 0 2 65
2020 CS-04 40 36 16 0 8 0 0 25
2020 CS-05 50 30 20 0 0 0 0 10
2019 CS 57 23 13 4 1 1 1 185
2019 CS-01 47 31 9 9 0 3 0 30
2019 CS-02 60 21 13 3 0 0 3 60
2019 CS-03 61 25 14 0 0 0 0 55

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 16 30 35 14 4 0 0 46 18 205
2020 CS-01 28 28 20 18 5 3 0 56 23 40
2020 CS-02 25 37 25 8 6 0 0 62 14 65
2020 CS-03 8 30 48 12 2 0 0 38 14 65
2020 CS-04 4 28 44 20 4 0 0 32 24 25
2020 CS-05 0 0 50 40 10 0 0 0 50 10
2019 CS 14 40 30 12 4 0 0 53 16 185
2019 CS-01 19 41 25 9 6 0 0 59 16 30
2019 CS-02 14 48 27 10 2 0 0 62 11 65
2019 CS-03 12 42 32 12 2 0 0 54 14 55

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 13 24 34 23 6 0 0 29 37 205
2020 CS-01 15 23 28 25 8 3 0 33 38 40
2020 CS-02 9 14 37 29 11 0 0 40 23 65
2020 CS-03 8 29 38 23 3 0 0 26 36 65
2020 CS-04 20 32 32 16 0 0 0 16 52 25
2020 CS-05 40 40 20 0 0 0 0 0 80 10
2019 CS 11 20 33 26 9 0 1 36 31 185
2019 CS-01 16 22 22 38 0 0 3 39 39 30
2019 CS-02 5 21 30 27 16 0 2 44 26 65
2019 CS-03 11 18 33 26 12 0 0 39 28 55

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 40 11 3 3 1 0 82 7 205
2020 CS-01 43 38 15 0 5 0 0 80 5 40
2020 CS-02 46 35 11 3 5 0 0 81 8 65
2020 CS-03 37 43 11 5 2 3 0 83 6 65
2019 CS 23 43 21 3 4 5 0 70 7 185
2019 CS-01 19 38 28 9 3 3 0 58 13 30
2019 CS-02 23 42 19 3 5 8 0 70 9 60
2019 CS-03 25 46 21 0 4 5 0 74 4 55

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 35 6 2 4 3 0 87 7 205
2020 CS-01 43 33 10 3 8 5 0 79 11 40
2020 CS-02 55 32 3 2 3 3 2 92 5 65
2020 CS-03 49 40 3 3 0 5 0 94 3 65
2020 CS-04 56 32 4 4 4 0 0 88 8 25
2020 CS-05 20 40 30 0 10 0 0 60 10 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 33 12 7 4 2 0 77 11 205
2020 CS-01 36 26 21 8 10 0 0 62 18 40
2020 CS-02 49 29 9 8 3 2 0 80 11 65
2020 CS-03 37 40 11 8 2 3 0 79 10 65
2020 CS-04 48 40 4 4 4 0 0 88 8 25
2020 CS-05 40 30 20 0 0 0 10 78 0 10

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 55 33 5 2 2 2 0 90 5 205
2020 CS-01 50 38 0 5 8 0 0 88 13 40
2020 CS-02 52 38 5 2 3 2 0 90 5 65
2020 CS-03 55 30 9 2 0 5 0 89 2 65
2020 CS-04 68 24 4 4 0 0 0 92 4 25
2020 CS-05 70 20 0 0 0 0 10 100 0 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 39 36 13 6 5 0 1 76 11 205
2020 CS-01 35 28 18 8 10 0 3 64 18 40
2020 CS-02 48 31 12 3 5 2 0 80 8 65
2020 CS-03 36 42 15 3 3 0 0 79 6 65
2020 CS-04 40 44 8 8 0 0 0 84 8 25
2020 CS-05 10 50 0 30 10 0 0 60 40 10
2019 CS 20 46 19 9 3 3 0 68 13 185
2019 CS-01 9 59 13 9 6 3 0 71 16 30
2019 CS-02 27 39 15 13 0 6 0 71 14 60
2019 CS-03 23 44 25 4 5 0 0 67 9 55

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 46 13 14 1 0 0 72 15 70
2020 CS-03 29 39 16 13 3 0 0 68 16 40
2020 CS-04 26 57 4 13 0 0 0 83 13 25
2019 CS 22 48 18 5 2 5 0 74 7 60
2019 CS-03 23 40 20 7 3 7 0 68 11 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 9 91 205
2020 CS-01 8 93 40
2020 CS-02 11 89 65
2020 CS-03 8 92 65
2020 CS-04 8 92 25
2020 CS-05 0 100 10
2019 CS 12 88 185
2019 CS-01 9 91 30
2019 CS-02 11 89 65
2019 CS-03 12 88 55

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 17 83 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 72 28 20
2019 CS 95 5 20

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 69 0 23 0 0 0 8 75 0 15
2019 CS 29 52 0 5 14 0 0 81 19 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 60 23 8 1 2 3 2 88 4 205
2020 CS-01 55 18 8 5 8 3 5 78 14 40
2020 CS-02 61 20 11 0 2 5 2 87 2 65
2020 CS-03 58 27 8 0 2 5 2 90 2 65
2020 CS-04 68 32 0 0 0 0 0 100 0 25
2020 CS-05 80 10 10 0 0 0 0 90 0 10
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 31 51 205
2020 CS-01 28 55 40
2020 CS-02 29 51 65
2020 CS-03 30 52 65
2020 CS-04 40 52 25
2020 CS-05 50 20 10

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 39 61 65
2020 CS-01 45 55 10
2020 CS-02 56 44 20
2020 CS-03 45 55 20

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 11 17 18 22 31 0 2 28 53 65
2020 CS-01 18 9 27 36 9 0 0 27 45 10
2020 CS-02 16 16 21 16 32 0 0 32 47 20
2020 CS-03 5 20 25 20 30 0 0 25 50 20

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 5 22 18 22 31 2 2 27 54 65
2020 CS-01 9 27 18 27 18 0 0 36 45 10
2020 CS-02 5 11 26 21 37 0 0 16 58 20
2020 CS-03 5 30 15 15 35 0 0 35 50 20

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 37 18 16 9 6 2 11 205
2020 CS-01 35 18 8 8 3 3 28 40
2020 CS-02 42 14 19 8 3 5 9 65
2020 CS-03 35 24 14 11 8 2 8 65
2020 CS-04 44 8 28 8 12 0 0 25
2020 CS-05 20 30 10 20 20 0 0 10
2019 CS 39 20 17 7 9 2 5 185
2019 CS-01 56 16 6 3 6 3 9 30
2019 CS-02 37 13 27 8 5 3 6 60
2019 CS-03 40 25 16 5 9 2 4 55
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