2024 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?
The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.
Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.
Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.
Survey Themes
My Job
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 56 | 26 | 7 | 6 | 5 | 0 | 0 | 82 | 11 | 90 |
| 2024 | Intelligence analysts | 36 | 34 | 6 | 19 | 6 | 0 | 0 | 70 | 24 | 50 |
| 2024 | Federal regulators | 28 | 47 | 7 | 12 | 6 | 0 | 0 | 75 | 18 | 255 |
| 2024 | Compliance, inspection and enforcement | 34 | 40 | 6 | 15 | 5 | 0 | 0 | 74 | 20 | 340 |
| 2024 | Communications or public affairs | 35 | 49 | 4 | 9 | 3 | 0 | 0 | 84 | 12 | 170 |
| 2024 | Access to information and privacy | 70 | 25 | 5 | 0 | 0 | 0 | 0 | 95 | 0 | 20 |
| 2024 | Security | 53 | 38 | 6 | 4 | 0 | 0 | 0 | 91 | 4 | 25 |
| 2024 | Science and technology | 31 | 40 | 3 | 13 | 13 | 0 | 0 | 71 | 26 | 300 |
| 2024 | Legal services | 37 | 45 | 0 | 7 | 10 | 0 | 0 | 83 | 17 | 55 |
| 2024 | Administration and operations | 49 | 39 | 3 | 4 | 5 | 0 | 0 | 89 | 9 | 485 |
| 2024 | Human resources | 40 | 42 | 3 | 10 | 5 | 0 | 0 | 82 | 15 | 185 |
| 2024 | Financial management | 44 | 45 | 3 | 6 | 2 | 0 | 0 | 88 | 8 | 170 |
| 2024 | Procurement | 41 | 31 | 4 | 11 | 12 | 0 | 0 | 72 | 24 | 25 |
| 2024 | Real property | 48 | 27 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 15 |
| 2024 | Material management | 46 | 34 | 6 | 14 | 0 | 0 | 0 | 80 | 14 | 15 |
| 2024 | Information management | 54 | 27 | 3 | 10 | 5 | 0 | 0 | 82 | 15 | 55 |
| 2024 | Information technology | 45 | 37 | 7 | 8 | 3 | 0 | 0 | 82 | 11 | 210 |
| 2024 | Internal audit | 36 | 39 | 0 | 10 | 0 | 16 | 0 | 89 | 11 | 10 |
| 2024 | Evaluation | 56 | 32 | 0 | 9 | 3 | 0 | 0 | 88 | 12 | 35 |
| 2024 | Data sciences | 34 | 43 | 4 | 10 | 9 | 0 | 0 | 77 | 19 | 75 |
| 2024 | Policy | 27 | 46 | 5 | 14 | 8 | 0 | 0 | 72 | 22 | 470 |
| 2024 | Project management | 29 | 53 | 4 | 8 | 6 | 0 | 0 | 81 | 14 | 170 |
| 2024 | Other services to the public | 38 | 41 | 4 | 9 | 9 | 0 | 0 | 78 | 18 | 120 |
| 2024 | None of the above | 30 | 47 | 5 | 9 | 8 | 0 | 0 | 77 | 18 | 170 |
| 2022 | Client contact centre | 47 | 44 | 2 | 5 | 2 | 0 | 1 | 91 | 7 | 95 |
| 2022 | Federal regulators | 35 | 44 | 5 | 13 | 2 | 0 | 0 | 80 | 16 | 290 |
| 2022 | Compliance, inspection and enforcement | 29 | 55 | 4 | 8 | 4 | 0 | 0 | 84 | 12 | 380 |
| 2022 | Communications or public affairs | 48 | 42 | 2 | 5 | 2 | 0 | 0 | 91 | 7 | 215 |
| 2022 | Access to information and privacy | 49 | 51 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2022 | Security | 39 | 39 | 3 | 11 | 8 | 0 | 0 | 78 | 19 | 30 |
| 2022 | Science and technology | 43 | 43 | 4 | 8 | 2 | 0 | 0 | 86 | 10 | 350 |
| 2022 | Legal services | 27 | 51 | 6 | 11 | 5 | 0 | 0 | 78 | 16 | 60 |
| 2022 | Administration and operations | 52 | 38 | 3 | 6 | 1 | 0 | 0 | 90 | 7 | 480 |
| 2022 | Human resources | 37 | 49 | 5 | 4 | 4 | 0 | 0 | 86 | 9 | 245 |
| 2022 | Financial management | 49 | 38 | 6 | 7 | 1 | 0 | 0 | 86 | 8 | 210 |
| 2022 | Procurement | 52 | 37 | 6 | 2 | 2 | 0 | 0 | 89 | 5 | 40 |
| 2022 | Real property | 53 | 47 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2022 | Material management | 41 | 28 | 14 | 10 | 6 | 0 | 0 | 70 | 16 | 10 |
| 2022 | Information management | 52 | 31 | 2 | 10 | 3 | 0 | 1 | 85 | 13 | 70 |
| 2022 | Information technology | 48 | 36 | 6 | 8 | 2 | 0 | 0 | 84 | 10 | 230 |
| 2022 | Internal audit | 23 | 67 | 0 | 5 | 4 | 0 | 0 | 91 | 9 | 15 |
| 2022 | Evaluation | 46 | 42 | 2 | 10 | 0 | 0 | 0 | 88 | 10 | 40 |
| 2022 | Data sciences | 28 | 40 | 5 | 20 | 7 | 0 | 0 | 67 | 28 | 75 |
| 2022 | Policy | 36 | 46 | 3 | 11 | 4 | 0 | 0 | 82 | 15 | 545 |
| 2022 | Project management | 40 | 42 | 4 | 8 | 5 | 0 | 0 | 82 | 14 | 205 |
| 2022 | Other services to the public | 44 | 37 | 9 | 8 | 3 | 0 | 0 | 81 | 11 | 125 |
| 2022 | None of the above | 40 | 42 | 4 | 11 | 3 | 0 | 0 | 82 | 14 | 185 |
| 2020 | Client contact centre | 45 | 38 | 4 | 12 | 1 | 0 | 0 | 83 | 13 | 80 |
| 2020 | Federal regulators | 32 | 51 | 5 | 9 | 3 | 0 | 0 | 83 | 11 | 280 |
| 2020 | Compliance, inspection and enforcement | 27 | 53 | 6 | 11 | 2 | 0 | 0 | 80 | 14 | 390 |
| 2020 | Communications or public affairs | 33 | 46 | 9 | 10 | 3 | 0 | 0 | 79 | 12 | 150 |
| 2020 | Access to information and privacy | 43 | 36 | 0 | 21 | 0 | 0 | 0 | 79 | 21 | 20 |
| 2020 | Security | 42 | 30 | 7 | 17 | 3 | 0 | 0 | 73 | 20 | 25 |
| 2020 | Science and technology | 33 | 50 | 5 | 11 | 2 | 0 | 0 | 83 | 13 | 310 |
| 2020 | Library services | 47 | 38 | 0 | 15 | 0 | 0 | 0 | 85 | 15 | 15 |
| 2020 | Legal services | 39 | 36 | 4 | 14 | 7 | 0 | 0 | 74 | 22 | 40 |
| 2020 | Administration and operations | 43 | 44 | 3 | 7 | 3 | 0 | 0 | 87 | 10 | 470 |
| 2020 | Human resources | 40 | 48 | 1 | 9 | 2 | 0 | 0 | 88 | 11 | 200 |
| 2020 | Financial management | 52 | 41 | 3 | 3 | 1 | 0 | 0 | 93 | 4 | 185 |
| 2020 | Procurement | 34 | 36 | 5 | 22 | 2 | 0 | 0 | 70 | 25 | 35 |
| 2020 | Real property | 63 | 21 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 45 | 55 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 10 |
| 2020 | Information management | 56 | 29 | 4 | 8 | 3 | 0 | 0 | 85 | 11 | 70 |
| 2020 | Information technology | 48 | 39 | 3 | 9 | 0 | 0 | 0 | 88 | 9 | 235 |
| 2020 | Internal audit | 47 | 29 | 0 | 18 | 6 | 0 | 0 | 76 | 24 | 15 |
| 2020 | Evaluation | 41 | 46 | 3 | 9 | 0 | 0 | 0 | 87 | 9 | 30 |
| 2020 | Data sciences | 52 | 28 | 3 | 13 | 3 | 0 | 0 | 80 | 17 | 55 |
| 2020 | Policy | 34 | 48 | 3 | 13 | 2 | 0 | 0 | 81 | 15 | 490 |
| 2020 | Project management | 39 | 40 | 5 | 10 | 6 | 0 | 0 | 80 | 15 | 165 |
| 2020 | Other services to the public | 32 | 48 | 5 | 10 | 4 | 0 | 0 | 80 | 14 | 135 |
| 2020 | None of the above | 35 | 43 | 9 | 9 | 3 | 0 | 0 | 78 | 12 | 175 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 71 | 17 | 3 | 4 | 2 | 0 | 2 | 90 | 7 | 90 |
| 2024 | Intelligence analysts | 57 | 20 | 8 | 8 | 6 | 0 | 0 | 78 | 14 | 50 |
| 2024 | Federal regulators | 66 | 19 | 5 | 6 | 2 | 0 | 2 | 86 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 63 | 17 | 6 | 8 | 3 | 0 | 2 | 82 | 11 | 345 |
| 2024 | Communications or public affairs | 60 | 27 | 1 | 8 | 4 | 0 | 0 | 87 | 11 | 170 |
| 2024 | Access to information and privacy | 80 | 15 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 20 |
| 2024 | Security | 70 | 18 | 8 | 4 | 0 | 0 | 0 | 88 | 4 | 25 |
| 2024 | Science and technology | 67 | 20 | 3 | 4 | 3 | 0 | 2 | 89 | 7 | 300 |
| 2024 | Legal services | 71 | 15 | 11 | 2 | 0 | 0 | 1 | 87 | 2 | 55 |
| 2024 | Administration and operations | 63 | 21 | 6 | 7 | 2 | 0 | 1 | 85 | 9 | 490 |
| 2024 | Human resources | 61 | 30 | 3 | 3 | 3 | 0 | 0 | 91 | 6 | 185 |
| 2024 | Financial management | 66 | 23 | 5 | 5 | 2 | 0 | 0 | 88 | 7 | 170 |
| 2024 | Procurement | 66 | 19 | 7 | 5 | 4 | 0 | 0 | 85 | 9 | 25 |
| 2024 | Real property | 54 | 33 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 15 |
| 2024 | Material management | 70 | 24 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 15 |
| 2024 | Information management | 68 | 17 | 4 | 9 | 1 | 0 | 0 | 85 | 10 | 55 |
| 2024 | Information technology | 66 | 18 | 5 | 7 | 3 | 0 | 0 | 84 | 10 | 210 |
| 2024 | Internal audit | 66 | 0 | 25 | 0 | 8 | 0 | 0 | 66 | 8 | 10 |
| 2024 | Evaluation | 77 | 11 | 7 | 5 | 0 | 0 | 0 | 88 | 5 | 35 |
| 2024 | Data sciences | 59 | 17 | 11 | 5 | 8 | 0 | 0 | 76 | 13 | 75 |
| 2024 | Policy | 70 | 16 | 4 | 5 | 3 | 0 | 1 | 87 | 8 | 470 |
| 2024 | Project management | 62 | 21 | 4 | 8 | 4 | 0 | 1 | 84 | 12 | 170 |
| 2024 | Other services to the public | 74 | 12 | 6 | 5 | 2 | 0 | 0 | 86 | 7 | 120 |
| 2024 | None of the above | 70 | 17 | 4 | 4 | 3 | 0 | 2 | 89 | 7 | 170 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 58 | 20 | 9 | 6 | 3 | 2 | 1 | 81 | 10 | 90 |
| 2024 | Intelligence analysts | 48 | 24 | 7 | 16 | 4 | 0 | 0 | 73 | 20 | 50 |
| 2024 | Federal regulators | 64 | 19 | 7 | 6 | 2 | 0 | 2 | 85 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 59 | 19 | 6 | 9 | 5 | 0 | 3 | 80 | 14 | 345 |
| 2024 | Communications or public affairs | 55 | 21 | 8 | 7 | 9 | 0 | 0 | 76 | 17 | 170 |
| 2024 | Access to information and privacy | 80 | 10 | 6 | 5 | 0 | 0 | 0 | 90 | 5 | 20 |
| 2024 | Security | 44 | 35 | 13 | 4 | 4 | 0 | 0 | 79 | 8 | 25 |
| 2024 | Science and technology | 65 | 18 | 5 | 5 | 3 | 0 | 2 | 86 | 9 | 300 |
| 2024 | Legal services | 68 | 23 | 5 | 3 | 0 | 0 | 0 | 91 | 3 | 55 |
| 2024 | Administration and operations | 56 | 22 | 10 | 7 | 4 | 0 | 1 | 79 | 11 | 490 |
| 2024 | Human resources | 47 | 31 | 10 | 10 | 2 | 0 | 0 | 78 | 12 | 185 |
| 2024 | Financial management | 51 | 30 | 5 | 13 | 2 | 1 | 0 | 81 | 14 | 170 |
| 2024 | Procurement | 57 | 28 | 0 | 11 | 4 | 0 | 0 | 85 | 15 | 25 |
| 2024 | Real property | 44 | 35 | 6 | 15 | 0 | 0 | 0 | 79 | 15 | 15 |
| 2024 | Material management | 61 | 27 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 15 |
| 2024 | Information management | 63 | 24 | 4 | 6 | 3 | 0 | 0 | 87 | 9 | 55 |
| 2024 | Information technology | 61 | 20 | 9 | 6 | 4 | 0 | 0 | 81 | 10 | 210 |
| 2024 | Internal audit | 58 | 24 | 0 | 0 | 18 | 0 | 0 | 82 | 18 | 10 |
| 2024 | Evaluation | 73 | 13 | 6 | 8 | 0 | 0 | 0 | 86 | 8 | 35 |
| 2024 | Data sciences | 61 | 20 | 5 | 9 | 4 | 0 | 1 | 82 | 13 | 75 |
| 2024 | Policy | 66 | 18 | 4 | 6 | 5 | 0 | 1 | 85 | 11 | 470 |
| 2024 | Project management | 59 | 20 | 5 | 9 | 6 | 0 | 1 | 80 | 15 | 170 |
| 2024 | Other services to the public | 68 | 12 | 11 | 6 | 2 | 0 | 0 | 81 | 9 | 120 |
| 2024 | None of the above | 68 | 16 | 7 | 3 | 3 | 0 | 2 | 86 | 7 | 170 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 47 | 27 | 10 | 10 | 5 | 0 | 1 | 75 | 15 | 90 |
| 2024 | Intelligence analysts | 39 | 29 | 7 | 16 | 9 | 0 | 0 | 68 | 25 | 50 |
| 2024 | Federal regulators | 36 | 31 | 7 | 15 | 9 | 0 | 1 | 68 | 25 | 255 |
| 2024 | Compliance, inspection and enforcement | 36 | 31 | 10 | 11 | 11 | 0 | 1 | 68 | 22 | 340 |
| 2024 | Communications or public affairs | 26 | 29 | 8 | 15 | 16 | 0 | 6 | 59 | 33 | 170 |
| 2024 | Access to information and privacy | 40 | 17 | 9 | 14 | 20 | 0 | 0 | 57 | 34 | 20 |
| 2024 | Security | 56 | 22 | 3 | 16 | 3 | 0 | 0 | 78 | 19 | 25 |
| 2024 | Science and technology | 46 | 25 | 4 | 9 | 10 | 0 | 5 | 75 | 20 | 300 |
| 2024 | Legal services | 48 | 18 | 9 | 12 | 10 | 0 | 2 | 68 | 23 | 55 |
| 2024 | Administration and operations | 39 | 25 | 11 | 13 | 10 | 0 | 2 | 66 | 23 | 485 |
| 2024 | Human resources | 26 | 32 | 7 | 22 | 11 | 0 | 2 | 59 | 34 | 185 |
| 2024 | Financial management | 38 | 28 | 9 | 15 | 10 | 0 | 0 | 66 | 25 | 170 |
| 2024 | Procurement | 28 | 36 | 12 | 7 | 17 | 0 | 0 | 64 | 24 | 25 |
| 2024 | Real property | 54 | 9 | 30 | 7 | 0 | 0 | 0 | 63 | 7 | 15 |
| 2024 | Material management | 25 | 38 | 8 | 6 | 23 | 0 | 0 | 63 | 29 | 15 |
| 2024 | Information management | 42 | 35 | 0 | 18 | 4 | 0 | 0 | 78 | 22 | 55 |
| 2024 | Information technology | 33 | 23 | 12 | 15 | 15 | 0 | 2 | 58 | 30 | 210 |
| 2024 | Internal audit | 38 | 18 | 10 | 16 | 10 | 8 | 0 | 61 | 28 | 10 |
| 2024 | Evaluation | 57 | 17 | 0 | 15 | 11 | 0 | 0 | 74 | 26 | 35 |
| 2024 | Data sciences | 36 | 18 | 11 | 15 | 19 | 0 | 1 | 54 | 35 | 75 |
| 2024 | Policy | 19 | 28 | 8 | 20 | 24 | 0 | 1 | 47 | 45 | 465 |
| 2024 | Project management | 16 | 32 | 9 | 19 | 22 | 0 | 1 | 49 | 42 | 170 |
| 2024 | Other services to the public | 49 | 20 | 10 | 5 | 14 | 0 | 2 | 70 | 20 | 120 |
| 2024 | None of the above | 36 | 24 | 9 | 11 | 18 | 0 | 2 | 61 | 30 | 170 |
| 2022 | Client contact centre | 39 | 42 | 10 | 6 | 1 | 0 | 2 | 83 | 7 | 95 |
| 2022 | Federal regulators | 45 | 32 | 8 | 12 | 2 | 1 | 0 | 78 | 14 | 290 |
| 2022 | Compliance, inspection and enforcement | 39 | 37 | 10 | 8 | 4 | 1 | 1 | 78 | 12 | 380 |
| 2022 | Communications or public affairs | 37 | 38 | 6 | 10 | 6 | 0 | 3 | 78 | 16 | 210 |
| 2022 | Access to information and privacy | 62 | 12 | 12 | 4 | 10 | 0 | 0 | 74 | 15 | 20 |
| 2022 | Security | 38 | 21 | 14 | 18 | 8 | 0 | 0 | 59 | 27 | 30 |
| 2022 | Science and technology | 44 | 33 | 8 | 8 | 3 | 0 | 4 | 80 | 11 | 350 |
| 2022 | Legal services | 44 | 26 | 9 | 16 | 5 | 0 | 0 | 70 | 21 | 60 |
| 2022 | Administration and operations | 50 | 30 | 7 | 9 | 3 | 0 | 0 | 81 | 12 | 480 |
| 2022 | Human resources | 32 | 39 | 12 | 12 | 4 | 0 | 1 | 72 | 16 | 245 |
| 2022 | Financial management | 43 | 31 | 9 | 12 | 6 | 0 | 0 | 73 | 18 | 210 |
| 2022 | Procurement | 55 | 22 | 13 | 7 | 2 | 0 | 0 | 77 | 9 | 40 |
| 2022 | Real property | 66 | 26 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2022 | Material management | 39 | 17 | 14 | 14 | 15 | 0 | 0 | 57 | 29 | 10 |
| 2022 | Information management | 51 | 32 | 6 | 5 | 6 | 0 | 0 | 82 | 11 | 70 |
| 2022 | Information technology | 38 | 32 | 14 | 9 | 6 | 1 | 1 | 71 | 15 | 230 |
| 2022 | Internal audit | 57 | 35 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2022 | Evaluation | 56 | 30 | 6 | 5 | 0 | 2 | 2 | 89 | 5 | 40 |
| 2022 | Data sciences | 38 | 30 | 7 | 11 | 9 | 0 | 6 | 72 | 20 | 75 |
| 2022 | Policy | 33 | 35 | 8 | 14 | 8 | 0 | 2 | 70 | 22 | 545 |
| 2022 | Project management | 36 | 34 | 9 | 13 | 7 | 0 | 1 | 71 | 20 | 205 |
| 2022 | Other services to the public | 46 | 32 | 12 | 5 | 3 | 0 | 1 | 79 | 8 | 120 |
| 2022 | None of the above | 39 | 35 | 10 | 8 | 8 | 0 | 0 | 74 | 16 | 190 |
| 2020 | Client contact centre | 44 | 37 | 11 | 7 | 0 | 0 | 0 | 82 | 7 | 80 |
| 2020 | Federal regulators | 30 | 38 | 12 | 16 | 3 | 0 | 2 | 69 | 19 | 280 |
| 2020 | Compliance, inspection and enforcement | 30 | 40 | 14 | 12 | 4 | 0 | 1 | 70 | 16 | 390 |
| 2020 | Communications or public affairs | 26 | 47 | 8 | 15 | 3 | 0 | 2 | 74 | 18 | 150 |
| 2020 | Access to information and privacy | 33 | 10 | 31 | 20 | 5 | 0 | 0 | 44 | 25 | 20 |
| 2020 | Security | 33 | 43 | 4 | 10 | 11 | 0 | 0 | 76 | 20 | 25 |
| 2020 | Science and technology | 33 | 40 | 11 | 12 | 3 | 0 | 2 | 74 | 15 | 310 |
| 2020 | Library services | 32 | 38 | 0 | 22 | 8 | 0 | 0 | 70 | 30 | 15 |
| 2020 | Legal services | 41 | 27 | 17 | 7 | 7 | 0 | 0 | 69 | 14 | 40 |
| 2020 | Administration and operations | 38 | 37 | 11 | 10 | 4 | 0 | 1 | 75 | 14 | 465 |
| 2020 | Human resources | 36 | 37 | 9 | 12 | 4 | 0 | 2 | 75 | 16 | 200 |
| 2020 | Financial management | 48 | 34 | 8 | 8 | 2 | 0 | 1 | 83 | 9 | 185 |
| 2020 | Procurement | 30 | 34 | 11 | 19 | 3 | 0 | 3 | 66 | 23 | 35 |
| 2020 | Real property | 45 | 39 | 0 | 8 | 8 | 0 | 0 | 84 | 16 | 15 |
| 2020 | Material management | 19 | 48 | 33 | 0 | 0 | 0 | 0 | 67 | 0 | 10 |
| 2020 | Information management | 48 | 32 | 5 | 9 | 4 | 0 | 1 | 81 | 14 | 70 |
| 2020 | Information technology | 33 | 41 | 11 | 11 | 3 | 0 | 0 | 74 | 15 | 235 |
| 2020 | Internal audit | 52 | 18 | 6 | 18 | 6 | 0 | 0 | 70 | 24 | 15 |
| 2020 | Evaluation | 39 | 31 | 13 | 17 | 0 | 0 | 0 | 70 | 17 | 25 |
| 2020 | Data sciences | 38 | 34 | 9 | 14 | 3 | 0 | 2 | 73 | 17 | 55 |
| 2020 | Policy | 27 | 40 | 9 | 18 | 5 | 0 | 1 | 68 | 23 | 490 |
| 2020 | Project management | 34 | 37 | 13 | 11 | 4 | 1 | 1 | 72 | 16 | 165 |
| 2020 | Other services to the public | 32 | 40 | 10 | 11 | 3 | 0 | 3 | 75 | 15 | 130 |
| 2020 | None of the above | 33 | 34 | 11 | 15 | 5 | 0 | 1 | 68 | 20 | 175 |
| 2019 | Client contact centre | 56 | 32 | 3 | 6 | 3 | 0 | 1 | 88 | 9 | 85 |
| 2019 | Federal regulators | 42 | 33 | 7 | 9 | 8 | 0 | 0 | 76 | 17 | 280 |
| 2019 | Compliance, inspection and enforcement | 46 | 35 | 8 | 6 | 4 | 0 | 0 | 81 | 11 | 425 |
| 2019 | Communications or public affairs | 38 | 35 | 8 | 13 | 6 | 0 | 0 | 74 | 19 | 175 |
| 2019 | Access to information and privacy | 50 | 26 | 8 | 0 | 17 | 0 | 0 | 76 | 17 | 10 |
| 2019 | Security | 52 | 26 | 0 | 14 | 8 | 0 | 0 | 78 | 22 | 20 |
| 2019 | Science and technology | 51 | 30 | 7 | 7 | 3 | 0 | 2 | 83 | 10 | 285 |
| 2019 | Library services | 28 | 54 | 6 | 12 | 0 | 0 | 0 | 82 | 12 | 15 |
| 2019 | Legal services | 43 | 31 | 2 | 18 | 6 | 0 | 0 | 74 | 24 | 50 |
| 2019 | Administration and operations | 53 | 31 | 6 | 7 | 3 | 0 | 0 | 83 | 10 | 490 |
| 2019 | Human resources | 48 | 32 | 6 | 10 | 4 | 0 | 0 | 80 | 14 | 195 |
| 2019 | Financial management | 50 | 39 | 2 | 6 | 3 | 0 | 0 | 89 | 8 | 180 |
| 2019 | Procurement | 49 | 25 | 3 | 19 | 3 | 0 | 0 | 74 | 23 | 30 |
| 2019 | Real property | 68 | 14 | 7 | 12 | 0 | 0 | 0 | 81 | 12 | 15 |
| 2019 | Material management | 65 | 17 | 10 | 7 | 0 | 0 | 0 | 83 | 7 | 15 |
| 2019 | Information management | 54 | 25 | 6 | 11 | 5 | 0 | 0 | 79 | 15 | 85 |
| 2019 | Information technology | 49 | 31 | 8 | 7 | 5 | 0 | 0 | 79 | 12 | 250 |
| 2019 | Internal audit | 55 | 32 | 0 | 13 | 0 | 0 | 0 | 87 | 13 | 20 |
| 2019 | Evaluation | 31 | 25 | 19 | 16 | 6 | 0 | 3 | 58 | 23 | 30 |
| 2019 | Data sciences | 57 | 30 | 2 | 9 | 4 | 0 | 0 | 86 | 12 | 50 |
| 2019 | Policy | 39 | 35 | 7 | 14 | 5 | 0 | 0 | 74 | 19 | 485 |
| 2019 | Project management | 43 | 41 | 4 | 8 | 4 | 0 | 0 | 84 | 12 | 165 |
| 2019 | Other services to the public | 49 | 26 | 12 | 8 | 6 | 0 | 0 | 74 | 14 | 105 |
| 2019 | None of the above | 49 | 30 | 9 | 7 | 6 | 0 | 0 | 79 | 13 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 59 | 28 | 6 | 4 | 3 | 0 | 0 | 87 | 7 | 90 |
| 2024 | Intelligence analysts | 28 | 32 | 14 | 20 | 5 | 0 | 0 | 60 | 26 | 50 |
| 2024 | Federal regulators | 28 | 43 | 11 | 13 | 5 | 0 | 1 | 71 | 18 | 255 |
| 2024 | Compliance, inspection and enforcement | 33 | 38 | 12 | 11 | 5 | 0 | 0 | 72 | 17 | 340 |
| 2024 | Communications or public affairs | 30 | 30 | 22 | 11 | 5 | 1 | 1 | 61 | 16 | 170 |
| 2024 | Access to information and privacy | 37 | 48 | 5 | 10 | 0 | 0 | 0 | 85 | 10 | 20 |
| 2024 | Security | 31 | 44 | 2 | 10 | 14 | 0 | 0 | 74 | 23 | 25 |
| 2024 | Science and technology | 41 | 37 | 8 | 8 | 5 | 0 | 0 | 78 | 13 | 300 |
| 2024 | Legal services | 34 | 40 | 15 | 9 | 2 | 0 | 0 | 74 | 11 | 55 |
| 2024 | Administration and operations | 36 | 36 | 13 | 8 | 7 | 0 | 0 | 71 | 15 | 485 |
| 2024 | Human resources | 32 | 43 | 11 | 10 | 4 | 0 | 0 | 75 | 14 | 185 |
| 2024 | Financial management | 37 | 40 | 11 | 9 | 2 | 0 | 0 | 78 | 11 | 170 |
| 2024 | Procurement | 25 | 51 | 12 | 4 | 7 | 0 | 0 | 76 | 11 | 25 |
| 2024 | Real property | 33 | 54 | 6 | 7 | 0 | 0 | 0 | 87 | 7 | 15 |
| 2024 | Material management | 40 | 35 | 5 | 6 | 14 | 0 | 0 | 75 | 19 | 15 |
| 2024 | Information management | 56 | 25 | 7 | 8 | 3 | 0 | 0 | 81 | 12 | 55 |
| 2024 | Information technology | 38 | 33 | 13 | 11 | 4 | 0 | 0 | 72 | 15 | 210 |
| 2024 | Internal audit | 28 | 56 | 0 | 16 | 0 | 0 | 0 | 84 | 16 | 10 |
| 2024 | Evaluation | 59 | 27 | 0 | 11 | 0 | 0 | 3 | 88 | 12 | 35 |
| 2024 | Data sciences | 37 | 26 | 8 | 16 | 12 | 0 | 1 | 64 | 28 | 75 |
| 2024 | Policy | 24 | 37 | 15 | 15 | 8 | 0 | 0 | 61 | 24 | 465 |
| 2024 | Project management | 22 | 40 | 15 | 18 | 6 | 0 | 1 | 62 | 23 | 170 |
| 2024 | Other services to the public | 43 | 38 | 7 | 9 | 4 | 0 | 0 | 81 | 13 | 120 |
| 2024 | None of the above | 32 | 40 | 10 | 11 | 4 | 1 | 1 | 74 | 16 | 170 |
| 2022 | Client contact centre | 33 | 46 | 9 | 6 | 2 | 0 | 3 | 82 | 8 | 95 |
| 2022 | Federal regulators | 33 | 46 | 10 | 7 | 5 | 0 | 0 | 79 | 12 | 290 |
| 2022 | Compliance, inspection and enforcement | 33 | 41 | 12 | 11 | 3 | 0 | 0 | 74 | 14 | 380 |
| 2022 | Communications or public affairs | 35 | 39 | 15 | 5 | 3 | 0 | 2 | 76 | 9 | 210 |
| 2022 | Access to information and privacy | 46 | 38 | 5 | 8 | 0 | 0 | 4 | 87 | 8 | 20 |
| 2022 | Security | 26 | 39 | 17 | 8 | 10 | 0 | 0 | 65 | 18 | 30 |
| 2022 | Science and technology | 49 | 33 | 10 | 7 | 1 | 0 | 0 | 82 | 8 | 350 |
| 2022 | Legal services | 32 | 43 | 5 | 15 | 6 | 0 | 0 | 75 | 21 | 60 |
| 2022 | Administration and operations | 37 | 37 | 8 | 11 | 5 | 0 | 1 | 75 | 16 | 480 |
| 2022 | Human resources | 37 | 41 | 10 | 8 | 2 | 0 | 1 | 79 | 10 | 245 |
| 2022 | Financial management | 44 | 37 | 11 | 6 | 2 | 0 | 0 | 81 | 8 | 210 |
| 2022 | Procurement | 39 | 33 | 15 | 9 | 2 | 0 | 2 | 74 | 11 | 40 |
| 2022 | Real property | 46 | 20 | 21 | 0 | 7 | 0 | 7 | 70 | 8 | 15 |
| 2022 | Material management | 55 | 25 | 0 | 0 | 20 | 0 | 0 | 80 | 20 | 10 |
| 2022 | Information management | 37 | 37 | 14 | 9 | 3 | 0 | 0 | 74 | 11 | 70 |
| 2022 | Information technology | 36 | 37 | 12 | 12 | 2 | 0 | 1 | 74 | 14 | 230 |
| 2022 | Internal audit | 47 | 43 | 5 | 0 | 5 | 0 | 0 | 90 | 5 | 15 |
| 2022 | Evaluation | 56 | 29 | 4 | 10 | 0 | 0 | 0 | 85 | 10 | 40 |
| 2022 | Data sciences | 38 | 29 | 17 | 8 | 8 | 0 | 0 | 67 | 16 | 75 |
| 2022 | Policy | 30 | 43 | 10 | 11 | 4 | 0 | 1 | 75 | 15 | 545 |
| 2022 | Project management | 29 | 38 | 14 | 12 | 6 | 0 | 1 | 68 | 18 | 205 |
| 2022 | Other services to the public | 45 | 29 | 14 | 10 | 1 | 0 | 1 | 74 | 12 | 125 |
| 2022 | None of the above | 40 | 39 | 12 | 6 | 4 | 0 | 0 | 79 | 9 | 185 |
| 2020 | Client contact centre | 46 | 36 | 5 | 8 | 4 | 0 | 1 | 83 | 12 | 80 |
| 2020 | Federal regulators | 35 | 39 | 13 | 9 | 3 | 0 | 0 | 75 | 13 | 275 |
| 2020 | Compliance, inspection and enforcement | 31 | 48 | 12 | 6 | 3 | 0 | 0 | 79 | 9 | 390 |
| 2020 | Communications or public affairs | 34 | 36 | 13 | 9 | 6 | 0 | 1 | 71 | 15 | 150 |
| 2020 | Access to information and privacy | 15 | 54 | 21 | 5 | 5 | 0 | 0 | 69 | 10 | 20 |
| 2020 | Security | 36 | 39 | 0 | 21 | 4 | 0 | 0 | 75 | 25 | 25 |
| 2020 | Science and technology | 44 | 35 | 11 | 7 | 2 | 0 | 0 | 80 | 9 | 305 |
| 2020 | Library services | 55 | 30 | 7 | 8 | 0 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 28 | 41 | 9 | 15 | 7 | 0 | 0 | 69 | 22 | 40 |
| 2020 | Administration and operations | 40 | 34 | 11 | 9 | 4 | 0 | 3 | 76 | 13 | 465 |
| 2020 | Human resources | 43 | 37 | 9 | 8 | 2 | 0 | 1 | 81 | 10 | 200 |
| 2020 | Financial management | 46 | 36 | 10 | 5 | 2 | 0 | 1 | 84 | 6 | 185 |
| 2020 | Procurement | 21 | 34 | 25 | 16 | 3 | 0 | 2 | 56 | 19 | 35 |
| 2020 | Real property | 52 | 16 | 8 | 8 | 8 | 0 | 8 | 74 | 17 | 15 |
| 2020 | Material management | 32 | 31 | 9 | 19 | 0 | 0 | 9 | 69 | 21 | 10 |
| 2020 | Information management | 47 | 35 | 11 | 4 | 3 | 0 | 0 | 82 | 7 | 70 |
| 2020 | Information technology | 40 | 36 | 16 | 5 | 2 | 0 | 2 | 77 | 7 | 235 |
| 2020 | Internal audit | 64 | 12 | 12 | 12 | 0 | 0 | 0 | 76 | 12 | 15 |
| 2020 | Evaluation | 42 | 49 | 3 | 7 | 0 | 0 | 0 | 91 | 7 | 30 |
| 2020 | Data sciences | 43 | 40 | 9 | 6 | 2 | 0 | 0 | 83 | 8 | 55 |
| 2020 | Policy | 37 | 38 | 12 | 11 | 1 | 0 | 1 | 75 | 12 | 490 |
| 2020 | Project management | 41 | 36 | 11 | 6 | 5 | 0 | 1 | 78 | 11 | 165 |
| 2020 | Other services to the public | 37 | 43 | 7 | 8 | 6 | 0 | 0 | 80 | 13 | 130 |
| 2020 | None of the above | 34 | 33 | 13 | 15 | 4 | 1 | 0 | 67 | 19 | 175 |
| 2019 | Client contact centre | 30 | 42 | 15 | 12 | 1 | 0 | 0 | 72 | 13 | 85 |
| 2019 | Federal regulators | 28 | 39 | 13 | 16 | 5 | 0 | 0 | 67 | 21 | 280 |
| 2019 | Compliance, inspection and enforcement | 24 | 42 | 15 | 14 | 5 | 0 | 0 | 66 | 20 | 420 |
| 2019 | Communications or public affairs | 32 | 36 | 15 | 11 | 4 | 1 | 1 | 70 | 15 | 175 |
| 2019 | Access to information and privacy | 16 | 25 | 26 | 17 | 9 | 0 | 9 | 45 | 27 | 10 |
| 2019 | Security | 34 | 49 | 4 | 9 | 4 | 0 | 0 | 83 | 13 | 20 |
| 2019 | Science and technology | 32 | 43 | 9 | 10 | 4 | 0 | 0 | 76 | 15 | 285 |
| 2019 | Library services | 40 | 43 | 6 | 12 | 0 | 0 | 0 | 82 | 12 | 15 |
| 2019 | Legal services | 24 | 43 | 6 | 16 | 11 | 0 | 0 | 67 | 27 | 50 |
| 2019 | Administration and operations | 35 | 41 | 8 | 12 | 4 | 0 | 1 | 76 | 16 | 490 |
| 2019 | Human resources | 41 | 38 | 6 | 9 | 5 | 0 | 1 | 80 | 14 | 195 |
| 2019 | Financial management | 40 | 38 | 11 | 6 | 3 | 0 | 1 | 80 | 9 | 175 |
| 2019 | Procurement | 38 | 38 | 8 | 16 | 0 | 0 | 0 | 76 | 16 | 30 |
| 2019 | Real property | 29 | 29 | 27 | 7 | 0 | 0 | 7 | 63 | 8 | 15 |
| 2019 | Material management | 41 | 16 | 24 | 10 | 0 | 0 | 8 | 62 | 11 | 15 |
| 2019 | Information management | 40 | 37 | 8 | 8 | 5 | 0 | 1 | 78 | 13 | 85 |
| 2019 | Information technology | 32 | 35 | 17 | 11 | 5 | 0 | 1 | 67 | 16 | 250 |
| 2019 | Internal audit | 31 | 41 | 19 | 9 | 0 | 0 | 0 | 72 | 9 | 20 |
| 2019 | Evaluation | 39 | 37 | 6 | 15 | 3 | 0 | 0 | 76 | 18 | 30 |
| 2019 | Data sciences | 33 | 32 | 19 | 10 | 4 | 0 | 2 | 66 | 15 | 50 |
| 2019 | Policy | 29 | 45 | 8 | 12 | 4 | 0 | 0 | 75 | 16 | 480 |
| 2019 | Project management | 35 | 42 | 9 | 8 | 4 | 0 | 1 | 78 | 13 | 165 |
| 2019 | Other services to the public | 30 | 35 | 14 | 14 | 5 | 0 | 2 | 66 | 20 | 105 |
| 2019 | None of the above | 32 | 40 | 12 | 9 | 6 | 0 | 0 | 72 | 16 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 60 | 26 | 6 | 2 | 4 | 0 | 0 | 87 | 7 | 90 |
| 2024 | Intelligence analysts | 38 | 38 | 9 | 13 | 2 | 0 | 0 | 76 | 15 | 50 |
| 2024 | Federal regulators | 42 | 32 | 13 | 8 | 6 | 0 | 0 | 74 | 13 | 255 |
| 2024 | Compliance, inspection and enforcement | 42 | 35 | 10 | 7 | 6 | 0 | 0 | 77 | 13 | 340 |
| 2024 | Communications or public affairs | 30 | 33 | 15 | 10 | 9 | 0 | 2 | 65 | 20 | 170 |
| 2024 | Access to information and privacy | 35 | 46 | 14 | 5 | 0 | 0 | 0 | 81 | 5 | 20 |
| 2024 | Security | 48 | 29 | 13 | 10 | 0 | 0 | 0 | 77 | 10 | 25 |
| 2024 | Science and technology | 53 | 26 | 11 | 4 | 4 | 0 | 2 | 81 | 8 | 300 |
| 2024 | Legal services | 41 | 34 | 8 | 11 | 5 | 0 | 2 | 76 | 16 | 55 |
| 2024 | Administration and operations | 47 | 30 | 11 | 7 | 3 | 1 | 1 | 79 | 10 | 485 |
| 2024 | Human resources | 41 | 40 | 5 | 8 | 5 | 1 | 0 | 82 | 13 | 185 |
| 2024 | Financial management | 49 | 34 | 6 | 6 | 4 | 0 | 1 | 83 | 10 | 170 |
| 2024 | Procurement | 43 | 20 | 22 | 7 | 7 | 0 | 0 | 64 | 14 | 25 |
| 2024 | Real property | 66 | 28 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 15 |
| 2024 | Material management | 56 | 25 | 5 | 0 | 14 | 0 | 0 | 81 | 14 | 15 |
| 2024 | Information management | 62 | 20 | 9 | 6 | 2 | 0 | 2 | 83 | 8 | 55 |
| 2024 | Information technology | 43 | 35 | 10 | 7 | 4 | 0 | 1 | 78 | 11 | 210 |
| 2024 | Internal audit | 57 | 18 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 10 |
| 2024 | Evaluation | 61 | 17 | 9 | 8 | 6 | 0 | 0 | 78 | 13 | 35 |
| 2024 | Data sciences | 46 | 24 | 8 | 16 | 7 | 0 | 0 | 70 | 22 | 75 |
| 2024 | Policy | 31 | 31 | 13 | 14 | 11 | 0 | 1 | 62 | 25 | 470 |
| 2024 | Project management | 28 | 35 | 15 | 12 | 9 | 0 | 1 | 64 | 21 | 170 |
| 2024 | Other services to the public | 50 | 33 | 10 | 2 | 5 | 0 | 0 | 82 | 7 | 120 |
| 2024 | None of the above | 43 | 31 | 12 | 7 | 6 | 1 | 2 | 75 | 13 | 170 |
| 2022 | Client contact centre | 46 | 44 | 7 | 2 | 1 | 0 | 0 | 90 | 2 | 95 |
| 2022 | Federal regulators | 47 | 33 | 7 | 10 | 2 | 0 | 0 | 80 | 13 | 290 |
| 2022 | Compliance, inspection and enforcement | 46 | 34 | 9 | 6 | 3 | 0 | 1 | 82 | 10 | 380 |
| 2022 | Communications or public affairs | 49 | 28 | 10 | 8 | 3 | 0 | 2 | 78 | 12 | 210 |
| 2022 | Access to information and privacy | 32 | 42 | 11 | 9 | 6 | 0 | 0 | 75 | 15 | 20 |
| 2022 | Security | 32 | 37 | 11 | 17 | 4 | 0 | 0 | 69 | 21 | 30 |
| 2022 | Science and technology | 52 | 32 | 7 | 5 | 1 | 1 | 2 | 87 | 6 | 350 |
| 2022 | Legal services | 42 | 40 | 8 | 6 | 3 | 0 | 0 | 83 | 9 | 60 |
| 2022 | Administration and operations | 49 | 33 | 9 | 6 | 2 | 0 | 1 | 83 | 8 | 480 |
| 2022 | Human resources | 45 | 36 | 9 | 5 | 3 | 0 | 2 | 82 | 8 | 245 |
| 2022 | Financial management | 49 | 34 | 10 | 4 | 1 | 1 | 1 | 84 | 5 | 210 |
| 2022 | Procurement | 52 | 27 | 14 | 3 | 2 | 0 | 2 | 81 | 5 | 40 |
| 2022 | Real property | 66 | 26 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2022 | Material management | 54 | 8 | 21 | 11 | 6 | 0 | 0 | 62 | 17 | 10 |
| 2022 | Information management | 60 | 23 | 8 | 6 | 1 | 0 | 1 | 84 | 7 | 70 |
| 2022 | Information technology | 47 | 25 | 15 | 7 | 4 | 1 | 1 | 74 | 11 | 230 |
| 2022 | Internal audit | 57 | 33 | 5 | 0 | 4 | 0 | 0 | 91 | 4 | 15 |
| 2022 | Evaluation | 59 | 32 | 2 | 7 | 0 | 0 | 0 | 91 | 7 | 40 |
| 2022 | Data sciences | 48 | 30 | 4 | 9 | 8 | 1 | 0 | 79 | 18 | 75 |
| 2022 | Policy | 45 | 32 | 8 | 8 | 5 | 0 | 1 | 78 | 14 | 545 |
| 2022 | Project management | 41 | 37 | 11 | 6 | 5 | 0 | 1 | 78 | 10 | 205 |
| 2022 | Other services to the public | 53 | 25 | 13 | 4 | 4 | 0 | 1 | 79 | 8 | 125 |
| 2022 | None of the above | 41 | 35 | 11 | 8 | 3 | 1 | 1 | 77 | 11 | 185 |
| 2020 | Client contact centre | 58 | 26 | 8 | 6 | 1 | 0 | 0 | 84 | 7 | 80 |
| 2020 | Federal regulators | 42 | 34 | 15 | 5 | 3 | 1 | 0 | 77 | 8 | 275 |
| 2020 | Compliance, inspection and enforcement | 41 | 40 | 9 | 8 | 1 | 1 | 1 | 82 | 9 | 385 |
| 2020 | Communications or public affairs | 37 | 40 | 9 | 7 | 4 | 0 | 3 | 80 | 11 | 150 |
| 2020 | Access to information and privacy | 33 | 31 | 21 | 10 | 5 | 0 | 0 | 63 | 16 | 20 |
| 2020 | Security | 55 | 34 | 3 | 7 | 0 | 0 | 0 | 89 | 7 | 25 |
| 2020 | Science and technology | 45 | 35 | 13 | 5 | 2 | 0 | 0 | 80 | 7 | 305 |
| 2020 | Library services | 47 | 22 | 7 | 7 | 0 | 8 | 8 | 82 | 9 | 15 |
| 2020 | Legal services | 51 | 19 | 18 | 5 | 8 | 0 | 0 | 70 | 12 | 40 |
| 2020 | Administration and operations | 45 | 35 | 12 | 5 | 2 | 1 | 0 | 81 | 8 | 470 |
| 2020 | Human resources | 45 | 35 | 8 | 10 | 1 | 0 | 0 | 80 | 12 | 200 |
| 2020 | Financial management | 55 | 33 | 4 | 7 | 1 | 1 | 1 | 88 | 7 | 185 |
| 2020 | Procurement | 42 | 31 | 16 | 8 | 3 | 0 | 0 | 73 | 10 | 35 |
| 2020 | Real property | 52 | 24 | 8 | 8 | 0 | 0 | 8 | 83 | 9 | 15 |
| 2020 | Material management | 32 | 43 | 15 | 9 | 0 | 0 | 0 | 76 | 9 | 10 |
| 2020 | Information management | 55 | 31 | 7 | 3 | 3 | 0 | 1 | 87 | 6 | 70 |
| 2020 | Information technology | 47 | 36 | 10 | 3 | 2 | 0 | 1 | 84 | 6 | 230 |
| 2020 | Internal audit | 43 | 32 | 13 | 13 | 0 | 0 | 0 | 75 | 13 | 15 |
| 2020 | Evaluation | 38 | 43 | 9 | 9 | 0 | 0 | 0 | 81 | 9 | 30 |
| 2020 | Data sciences | 60 | 23 | 9 | 0 | 3 | 0 | 4 | 87 | 3 | 55 |
| 2020 | Policy | 43 | 33 | 11 | 10 | 2 | 0 | 1 | 77 | 12 | 485 |
| 2020 | Project management | 46 | 29 | 12 | 6 | 6 | 0 | 2 | 76 | 12 | 165 |
| 2020 | Other services to the public | 47 | 36 | 9 | 5 | 3 | 0 | 0 | 83 | 9 | 130 |
| 2020 | None of the above | 40 | 36 | 13 | 7 | 4 | 1 | 0 | 77 | 11 | 170 |
| 2019 | Client contact centre | 46 | 34 | 11 | 5 | 2 | 0 | 2 | 82 | 7 | 85 |
| 2019 | Federal regulators | 50 | 32 | 10 | 6 | 1 | 0 | 0 | 82 | 7 | 280 |
| 2019 | Compliance, inspection and enforcement | 41 | 42 | 8 | 7 | 2 | 0 | 0 | 83 | 9 | 425 |
| 2019 | Communications or public affairs | 56 | 30 | 7 | 5 | 3 | 0 | 0 | 85 | 8 | 175 |
| 2019 | Access to information and privacy | 33 | 25 | 17 | 17 | 8 | 0 | 0 | 58 | 25 | 10 |
| 2019 | Security | 65 | 27 | 4 | 0 | 4 | 0 | 0 | 92 | 4 | 20 |
| 2019 | Science and technology | 52 | 33 | 6 | 6 | 1 | 0 | 1 | 86 | 7 | 285 |
| 2019 | Library services | 29 | 46 | 6 | 6 | 6 | 0 | 6 | 81 | 13 | 15 |
| 2019 | Legal services | 41 | 32 | 14 | 7 | 4 | 3 | 0 | 74 | 12 | 50 |
| 2019 | Administration and operations | 54 | 32 | 6 | 3 | 3 | 0 | 1 | 87 | 6 | 495 |
| 2019 | Human resources | 57 | 29 | 8 | 4 | 1 | 1 | 0 | 87 | 5 | 195 |
| 2019 | Financial management | 60 | 29 | 5 | 3 | 1 | 0 | 1 | 90 | 4 | 175 |
| 2019 | Procurement | 51 | 23 | 10 | 13 | 0 | 3 | 0 | 76 | 13 | 30 |
| 2019 | Real property | 68 | 25 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Material management | 72 | 17 | 0 | 10 | 0 | 0 | 0 | 90 | 10 | 15 |
| 2019 | Information management | 54 | 33 | 9 | 3 | 0 | 1 | 0 | 87 | 3 | 85 |
| 2019 | Information technology | 52 | 34 | 9 | 3 | 2 | 0 | 0 | 86 | 5 | 250 |
| 2019 | Internal audit | 71 | 29 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2019 | Evaluation | 49 | 18 | 13 | 13 | 7 | 0 | 0 | 67 | 19 | 30 |
| 2019 | Data sciences | 60 | 29 | 9 | 2 | 0 | 0 | 0 | 90 | 2 | 50 |
| 2019 | Policy | 53 | 35 | 5 | 4 | 2 | 0 | 0 | 89 | 6 | 485 |
| 2019 | Project management | 60 | 28 | 7 | 4 | 2 | 0 | 0 | 88 | 6 | 165 |
| 2019 | Other services to the public | 50 | 28 | 12 | 5 | 2 | 2 | 2 | 80 | 7 | 105 |
| 2019 | None of the above | 47 | 34 | 11 | 5 | 3 | 0 | 0 | 81 | 8 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 40 | 29 | 15 | 8 | 9 | 0 | 0 | 69 | 16 | 90 |
| 2024 | Intelligence analysts | 37 | 32 | 11 | 11 | 9 | 0 | 0 | 69 | 20 | 50 |
| 2024 | Federal regulators | 39 | 31 | 11 | 12 | 8 | 0 | 0 | 70 | 20 | 255 |
| 2024 | Compliance, inspection and enforcement | 39 | 30 | 13 | 10 | 8 | 0 | 1 | 69 | 18 | 340 |
| 2024 | Communications or public affairs | 30 | 30 | 8 | 17 | 14 | 0 | 1 | 61 | 31 | 170 |
| 2024 | Access to information and privacy | 29 | 40 | 0 | 18 | 13 | 0 | 0 | 69 | 31 | 20 |
| 2024 | Security | 47 | 37 | 13 | 0 | 4 | 0 | 0 | 84 | 4 | 25 |
| 2024 | Science and technology | 48 | 30 | 9 | 5 | 7 | 0 | 1 | 78 | 12 | 300 |
| 2024 | Legal services | 56 | 17 | 8 | 10 | 9 | 0 | 0 | 73 | 19 | 55 |
| 2024 | Administration and operations | 42 | 28 | 11 | 10 | 9 | 0 | 0 | 70 | 19 | 490 |
| 2024 | Human resources | 42 | 30 | 10 | 10 | 7 | 0 | 0 | 73 | 18 | 185 |
| 2024 | Financial management | 40 | 28 | 16 | 10 | 5 | 1 | 0 | 69 | 15 | 170 |
| 2024 | Procurement | 37 | 35 | 5 | 12 | 11 | 0 | 0 | 72 | 23 | 25 |
| 2024 | Real property | 24 | 35 | 29 | 6 | 6 | 0 | 0 | 59 | 12 | 15 |
| 2024 | Material management | 37 | 15 | 16 | 26 | 6 | 0 | 0 | 52 | 32 | 15 |
| 2024 | Information management | 60 | 21 | 6 | 3 | 10 | 0 | 0 | 81 | 13 | 55 |
| 2024 | Information technology | 46 | 25 | 10 | 8 | 10 | 1 | 0 | 71 | 19 | 210 |
| 2024 | Internal audit | 62 | 10 | 0 | 10 | 18 | 0 | 0 | 72 | 28 | 10 |
| 2024 | Evaluation | 56 | 21 | 10 | 11 | 3 | 0 | 0 | 77 | 13 | 35 |
| 2024 | Data sciences | 32 | 28 | 13 | 12 | 15 | 0 | 0 | 60 | 27 | 75 |
| 2024 | Policy | 30 | 32 | 9 | 16 | 14 | 0 | 0 | 61 | 30 | 470 |
| 2024 | Project management | 26 | 41 | 17 | 8 | 7 | 0 | 0 | 68 | 16 | 170 |
| 2024 | Other services to the public | 55 | 22 | 9 | 8 | 6 | 0 | 0 | 77 | 14 | 120 |
| 2024 | None of the above | 42 | 25 | 11 | 9 | 13 | 0 | 0 | 67 | 22 | 170 |
| 2022 | Client contact centre | 59 | 24 | 11 | 5 | 0 | 0 | 0 | 84 | 5 | 95 |
| 2022 | Federal regulators | 46 | 33 | 11 | 7 | 3 | 0 | 0 | 80 | 10 | 290 |
| 2022 | Compliance, inspection and enforcement | 44 | 37 | 11 | 4 | 4 | 0 | 0 | 82 | 8 | 380 |
| 2022 | Communications or public affairs | 43 | 32 | 11 | 7 | 5 | 1 | 0 | 76 | 12 | 215 |
| 2022 | Access to information and privacy | 62 | 9 | 10 | 10 | 9 | 0 | 0 | 71 | 19 | 20 |
| 2022 | Security | 55 | 25 | 4 | 13 | 4 | 0 | 0 | 80 | 16 | 30 |
| 2022 | Science and technology | 54 | 31 | 6 | 7 | 2 | 0 | 0 | 85 | 9 | 350 |
| 2022 | Legal services | 41 | 35 | 11 | 6 | 4 | 0 | 2 | 78 | 11 | 60 |
| 2022 | Administration and operations | 49 | 30 | 8 | 7 | 5 | 0 | 0 | 79 | 12 | 480 |
| 2022 | Human resources | 52 | 30 | 8 | 6 | 2 | 1 | 0 | 83 | 8 | 245 |
| 2022 | Financial management | 46 | 34 | 10 | 5 | 4 | 1 | 1 | 81 | 9 | 210 |
| 2022 | Procurement | 60 | 20 | 7 | 10 | 2 | 0 | 0 | 80 | 12 | 40 |
| 2022 | Real property | 68 | 12 | 0 | 20 | 0 | 0 | 0 | 80 | 20 | 15 |
| 2022 | Material management | 61 | 9 | 14 | 10 | 6 | 0 | 0 | 70 | 16 | 10 |
| 2022 | Information management | 52 | 26 | 8 | 10 | 4 | 0 | 0 | 78 | 14 | 70 |
| 2022 | Information technology | 41 | 32 | 14 | 7 | 6 | 0 | 0 | 73 | 13 | 230 |
| 2022 | Internal audit | 40 | 33 | 5 | 8 | 15 | 0 | 0 | 73 | 22 | 15 |
| 2022 | Evaluation | 61 | 26 | 11 | 2 | 0 | 0 | 0 | 87 | 2 | 40 |
| 2022 | Data sciences | 53 | 22 | 10 | 5 | 11 | 0 | 0 | 75 | 15 | 75 |
| 2022 | Policy | 40 | 32 | 9 | 12 | 6 | 0 | 0 | 72 | 19 | 545 |
| 2022 | Project management | 38 | 35 | 12 | 8 | 7 | 0 | 0 | 73 | 15 | 205 |
| 2022 | Other services to the public | 47 | 22 | 11 | 12 | 7 | 1 | 0 | 70 | 19 | 125 |
| 2022 | None of the above | 49 | 28 | 9 | 7 | 6 | 0 | 1 | 78 | 13 | 185 |
| 2020 | Client contact centre | 57 | 35 | 6 | 2 | 0 | 0 | 0 | 91 | 2 | 80 |
| 2020 | Federal regulators | 43 | 39 | 11 | 4 | 3 | 0 | 0 | 82 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 46 | 35 | 11 | 6 | 2 | 0 | 1 | 81 | 7 | 390 |
| 2020 | Communications or public affairs | 39 | 34 | 11 | 8 | 6 | 0 | 1 | 74 | 14 | 150 |
| 2020 | Access to information and privacy | 59 | 31 | 5 | 0 | 5 | 0 | 0 | 90 | 5 | 20 |
| 2020 | Security | 52 | 24 | 7 | 10 | 7 | 0 | 0 | 76 | 17 | 25 |
| 2020 | Science and technology | 46 | 29 | 14 | 7 | 4 | 0 | 0 | 75 | 11 | 310 |
| 2020 | Library services | 48 | 22 | 8 | 22 | 0 | 0 | 0 | 70 | 22 | 15 |
| 2020 | Legal services | 39 | 26 | 14 | 14 | 7 | 0 | 0 | 65 | 21 | 40 |
| 2020 | Administration and operations | 51 | 28 | 11 | 5 | 4 | 1 | 0 | 80 | 9 | 470 |
| 2020 | Human resources | 46 | 33 | 10 | 5 | 4 | 0 | 1 | 80 | 10 | 200 |
| 2020 | Financial management | 55 | 28 | 10 | 4 | 2 | 0 | 0 | 84 | 6 | 185 |
| 2020 | Procurement | 48 | 36 | 6 | 5 | 5 | 0 | 0 | 83 | 11 | 35 |
| 2020 | Real property | 60 | 16 | 8 | 0 | 16 | 0 | 0 | 76 | 16 | 15 |
| 2020 | Material management | 41 | 23 | 19 | 8 | 0 | 0 | 9 | 71 | 9 | 10 |
| 2020 | Information management | 58 | 26 | 6 | 7 | 4 | 0 | 0 | 83 | 11 | 70 |
| 2020 | Information technology | 53 | 27 | 11 | 7 | 1 | 0 | 0 | 81 | 9 | 235 |
| 2020 | Internal audit | 46 | 30 | 0 | 24 | 0 | 0 | 0 | 76 | 24 | 15 |
| 2020 | Evaluation | 52 | 31 | 3 | 6 | 7 | 0 | 0 | 84 | 13 | 25 |
| 2020 | Data sciences | 55 | 19 | 17 | 3 | 6 | 0 | 0 | 74 | 9 | 55 |
| 2020 | Policy | 40 | 31 | 13 | 12 | 4 | 0 | 0 | 71 | 16 | 490 |
| 2020 | Project management | 45 | 29 | 10 | 12 | 4 | 0 | 0 | 74 | 15 | 165 |
| 2020 | Other services to the public | 41 | 34 | 11 | 9 | 4 | 0 | 1 | 75 | 13 | 135 |
| 2020 | None of the above | 38 | 37 | 11 | 8 | 6 | 0 | 2 | 75 | 14 | 170 |
| 2019 | Client contact centre | 42 | 34 | 11 | 4 | 5 | 2 | 2 | 79 | 9 | 85 |
| 2019 | Federal regulators | 49 | 27 | 12 | 10 | 2 | 0 | 1 | 77 | 12 | 280 |
| 2019 | Compliance, inspection and enforcement | 44 | 35 | 9 | 7 | 5 | 1 | 0 | 80 | 11 | 425 |
| 2019 | Communications or public affairs | 46 | 29 | 9 | 11 | 3 | 2 | 1 | 77 | 14 | 175 |
| 2019 | Access to information and privacy | 25 | 9 | 25 | 26 | 17 | 0 | 0 | 33 | 42 | 10 |
| 2019 | Security | 39 | 43 | 5 | 9 | 4 | 0 | 0 | 82 | 13 | 20 |
| 2019 | Science and technology | 56 | 30 | 6 | 6 | 1 | 0 | 0 | 86 | 7 | 285 |
| 2019 | Library services | 51 | 36 | 0 | 6 | 6 | 0 | 0 | 87 | 13 | 15 |
| 2019 | Legal services | 51 | 34 | 6 | 5 | 4 | 0 | 0 | 85 | 9 | 50 |
| 2019 | Administration and operations | 52 | 29 | 7 | 6 | 5 | 0 | 1 | 82 | 11 | 495 |
| 2019 | Human resources | 61 | 24 | 8 | 3 | 3 | 1 | 0 | 86 | 6 | 195 |
| 2019 | Financial management | 46 | 37 | 9 | 4 | 2 | 1 | 0 | 84 | 7 | 175 |
| 2019 | Procurement | 45 | 29 | 20 | 6 | 0 | 0 | 0 | 73 | 6 | 30 |
| 2019 | Real property | 54 | 32 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 15 |
| 2019 | Material management | 75 | 7 | 10 | 0 | 0 | 0 | 8 | 89 | 0 | 15 |
| 2019 | Information management | 54 | 28 | 13 | 5 | 0 | 0 | 0 | 82 | 5 | 85 |
| 2019 | Information technology | 51 | 29 | 9 | 6 | 5 | 0 | 0 | 80 | 11 | 250 |
| 2019 | Internal audit | 54 | 14 | 14 | 18 | 0 | 0 | 0 | 68 | 18 | 20 |
| 2019 | Evaluation | 57 | 22 | 9 | 9 | 0 | 3 | 0 | 81 | 9 | 30 |
| 2019 | Data sciences | 54 | 26 | 9 | 9 | 2 | 0 | 0 | 81 | 11 | 50 |
| 2019 | Policy | 44 | 36 | 7 | 9 | 3 | 1 | 0 | 81 | 12 | 480 |
| 2019 | Project management | 49 | 31 | 4 | 9 | 6 | 1 | 1 | 81 | 14 | 165 |
| 2019 | Other services to the public | 39 | 41 | 8 | 2 | 7 | 2 | 2 | 82 | 9 | 100 |
| 2019 | None of the above | 47 | 33 | 9 | 5 | 6 | 0 | 0 | 81 | 11 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 35 | 36 | 19 | 7 | 3 | 0 | 0 | 71 | 10 | 90 |
| 2024 | Intelligence analysts | 34 | 38 | 12 | 6 | 9 | 0 | 0 | 73 | 15 | 50 |
| 2024 | Federal regulators | 37 | 39 | 12 | 7 | 4 | 0 | 0 | 76 | 11 | 255 |
| 2024 | Compliance, inspection and enforcement | 35 | 36 | 15 | 10 | 4 | 0 | 0 | 72 | 13 | 345 |
| 2024 | Communications or public affairs | 23 | 41 | 20 | 8 | 8 | 0 | 0 | 64 | 16 | 170 |
| 2024 | Access to information and privacy | 45 | 24 | 16 | 5 | 9 | 0 | 0 | 69 | 14 | 20 |
| 2024 | Security | 23 | 33 | 30 | 14 | 0 | 0 | 0 | 56 | 14 | 25 |
| 2024 | Science and technology | 36 | 36 | 13 | 8 | 7 | 0 | 0 | 72 | 15 | 300 |
| 2024 | Legal services | 33 | 41 | 11 | 11 | 4 | 0 | 0 | 74 | 14 | 55 |
| 2024 | Administration and operations | 30 | 38 | 17 | 9 | 6 | 0 | 0 | 68 | 15 | 485 |
| 2024 | Human resources | 32 | 40 | 15 | 8 | 5 | 0 | 0 | 73 | 12 | 185 |
| 2024 | Financial management | 27 | 47 | 20 | 3 | 3 | 0 | 0 | 75 | 6 | 170 |
| 2024 | Procurement | 31 | 33 | 15 | 8 | 13 | 0 | 0 | 64 | 21 | 25 |
| 2024 | Real property | 20 | 35 | 33 | 11 | 0 | 0 | 0 | 56 | 11 | 15 |
| 2024 | Material management | 37 | 21 | 18 | 5 | 14 | 6 | 0 | 62 | 19 | 15 |
| 2024 | Information management | 30 | 44 | 20 | 6 | 0 | 0 | 0 | 74 | 6 | 55 |
| 2024 | Information technology | 39 | 37 | 13 | 5 | 8 | 0 | 0 | 75 | 12 | 210 |
| 2024 | Internal audit | 46 | 26 | 0 | 19 | 8 | 0 | 0 | 72 | 28 | 10 |
| 2024 | Evaluation | 45 | 21 | 13 | 14 | 8 | 0 | 0 | 66 | 22 | 35 |
| 2024 | Data sciences | 37 | 31 | 15 | 4 | 14 | 0 | 0 | 68 | 17 | 75 |
| 2024 | Policy | 28 | 39 | 10 | 12 | 11 | 0 | 0 | 67 | 23 | 470 |
| 2024 | Project management | 25 | 41 | 15 | 14 | 5 | 0 | 0 | 65 | 20 | 170 |
| 2024 | Other services to the public | 39 | 36 | 16 | 6 | 4 | 0 | 0 | 75 | 9 | 120 |
| 2024 | None of the above | 31 | 39 | 16 | 7 | 6 | 0 | 1 | 71 | 13 | 170 |
| 2022 | Client contact centre | 40 | 40 | 13 | 5 | 2 | 0 | 0 | 80 | 8 | 95 |
| 2022 | Federal regulators | 41 | 44 | 8 | 5 | 1 | 0 | 0 | 85 | 6 | 290 |
| 2022 | Compliance, inspection and enforcement | 35 | 36 | 14 | 8 | 6 | 0 | 0 | 72 | 15 | 380 |
| 2022 | Communications or public affairs | 32 | 45 | 14 | 5 | 4 | 0 | 0 | 77 | 9 | 215 |
| 2022 | Access to information and privacy | 34 | 35 | 9 | 13 | 9 | 0 | 0 | 70 | 22 | 20 |
| 2022 | Security | 34 | 50 | 6 | 6 | 4 | 0 | 0 | 84 | 9 | 30 |
| 2022 | Science and technology | 42 | 38 | 11 | 6 | 3 | 0 | 0 | 81 | 8 | 350 |
| 2022 | Legal services | 28 | 44 | 16 | 8 | 1 | 2 | 0 | 74 | 10 | 60 |
| 2022 | Administration and operations | 38 | 39 | 12 | 6 | 5 | 0 | 0 | 77 | 11 | 480 |
| 2022 | Human resources | 37 | 41 | 13 | 4 | 5 | 0 | 0 | 78 | 9 | 245 |
| 2022 | Financial management | 40 | 40 | 14 | 5 | 1 | 0 | 0 | 80 | 6 | 210 |
| 2022 | Procurement | 47 | 42 | 10 | 0 | 2 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Real property | 20 | 45 | 35 | 0 | 0 | 0 | 0 | 65 | 0 | 15 |
| 2022 | Material management | 24 | 46 | 14 | 16 | 0 | 0 | 0 | 70 | 16 | 10 |
| 2022 | Information management | 40 | 37 | 15 | 6 | 2 | 0 | 0 | 77 | 8 | 70 |
| 2022 | Information technology | 33 | 38 | 17 | 8 | 4 | 0 | 0 | 71 | 12 | 230 |
| 2022 | Internal audit | 34 | 38 | 24 | 0 | 5 | 0 | 0 | 71 | 5 | 15 |
| 2022 | Evaluation | 50 | 35 | 11 | 4 | 0 | 0 | 0 | 85 | 4 | 40 |
| 2022 | Data sciences | 42 | 32 | 13 | 5 | 7 | 0 | 0 | 75 | 12 | 75 |
| 2022 | Policy | 37 | 41 | 11 | 8 | 4 | 0 | 0 | 77 | 12 | 545 |
| 2022 | Project management | 38 | 37 | 15 | 6 | 3 | 0 | 0 | 75 | 10 | 205 |
| 2022 | Other services to the public | 41 | 34 | 18 | 2 | 5 | 0 | 0 | 75 | 8 | 125 |
| 2022 | None of the above | 37 | 33 | 16 | 7 | 6 | 0 | 0 | 70 | 14 | 185 |
| 2020 | Client contact centre | 57 | 24 | 10 | 6 | 2 | 0 | 0 | 81 | 9 | 80 |
| 2020 | Federal regulators | 34 | 43 | 10 | 7 | 5 | 0 | 0 | 78 | 12 | 280 |
| 2020 | Compliance, inspection and enforcement | 41 | 38 | 12 | 8 | 1 | 0 | 0 | 79 | 9 | 390 |
| 2020 | Communications or public affairs | 32 | 43 | 15 | 7 | 3 | 0 | 0 | 75 | 11 | 150 |
| 2020 | Access to information and privacy | 20 | 64 | 10 | 5 | 0 | 0 | 0 | 84 | 5 | 20 |
| 2020 | Security | 42 | 37 | 7 | 0 | 14 | 0 | 0 | 79 | 14 | 25 |
| 2020 | Science and technology | 37 | 37 | 13 | 10 | 3 | 0 | 0 | 74 | 13 | 310 |
| 2020 | Library services | 40 | 30 | 8 | 15 | 8 | 0 | 0 | 70 | 22 | 15 |
| 2020 | Legal services | 32 | 35 | 12 | 20 | 2 | 0 | 0 | 66 | 22 | 40 |
| 2020 | Administration and operations | 39 | 36 | 14 | 6 | 3 | 0 | 0 | 76 | 9 | 470 |
| 2020 | Human resources | 42 | 40 | 12 | 4 | 3 | 0 | 0 | 81 | 7 | 200 |
| 2020 | Financial management | 46 | 37 | 9 | 6 | 2 | 0 | 0 | 83 | 8 | 185 |
| 2020 | Procurement | 39 | 43 | 5 | 13 | 0 | 0 | 0 | 81 | 13 | 35 |
| 2020 | Real property | 60 | 24 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 26 | 48 | 8 | 8 | 11 | 0 | 0 | 73 | 19 | 10 |
| 2020 | Information management | 42 | 34 | 17 | 6 | 1 | 0 | 0 | 76 | 7 | 70 |
| 2020 | Information technology | 39 | 41 | 12 | 6 | 3 | 0 | 0 | 80 | 8 | 235 |
| 2020 | Internal audit | 24 | 46 | 12 | 18 | 0 | 0 | 0 | 70 | 18 | 15 |
| 2020 | Evaluation | 29 | 58 | 3 | 6 | 3 | 0 | 0 | 87 | 10 | 30 |
| 2020 | Data sciences | 48 | 31 | 5 | 13 | 3 | 0 | 0 | 78 | 17 | 55 |
| 2020 | Policy | 41 | 44 | 9 | 5 | 1 | 0 | 0 | 85 | 6 | 490 |
| 2020 | Project management | 35 | 48 | 9 | 2 | 5 | 0 | 0 | 83 | 7 | 165 |
| 2020 | Other services to the public | 36 | 39 | 14 | 7 | 3 | 0 | 0 | 76 | 10 | 135 |
| 2020 | None of the above | 31 | 35 | 15 | 11 | 6 | 1 | 1 | 67 | 18 | 170 |
| 2019 | Client contact centre | 32 | 47 | 12 | 4 | 4 | 0 | 1 | 80 | 8 | 85 |
| 2019 | Federal regulators | 36 | 36 | 14 | 9 | 5 | 0 | 0 | 73 | 13 | 280 |
| 2019 | Compliance, inspection and enforcement | 37 | 36 | 14 | 8 | 5 | 0 | 0 | 73 | 13 | 425 |
| 2019 | Communications or public affairs | 39 | 36 | 13 | 9 | 3 | 0 | 0 | 75 | 12 | 175 |
| 2019 | Access to information and privacy | 33 | 17 | 8 | 25 | 17 | 0 | 0 | 50 | 42 | 10 |
| 2019 | Security | 49 | 39 | 4 | 4 | 4 | 0 | 0 | 88 | 8 | 20 |
| 2019 | Science and technology | 32 | 38 | 15 | 10 | 4 | 0 | 0 | 70 | 15 | 285 |
| 2019 | Library services | 54 | 29 | 6 | 12 | 0 | 0 | 0 | 83 | 12 | 15 |
| 2019 | Legal services | 34 | 38 | 10 | 10 | 8 | 0 | 0 | 72 | 18 | 50 |
| 2019 | Administration and operations | 37 | 38 | 13 | 6 | 6 | 0 | 0 | 76 | 12 | 495 |
| 2019 | Human resources | 46 | 32 | 10 | 6 | 4 | 0 | 0 | 79 | 11 | 195 |
| 2019 | Financial management | 37 | 43 | 13 | 3 | 4 | 0 | 0 | 80 | 7 | 180 |
| 2019 | Procurement | 40 | 30 | 23 | 8 | 0 | 0 | 0 | 69 | 8 | 30 |
| 2019 | Real property | 47 | 32 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 15 |
| 2019 | Material management | 46 | 30 | 7 | 17 | 0 | 0 | 0 | 76 | 17 | 15 |
| 2019 | Information management | 32 | 46 | 15 | 7 | 0 | 0 | 0 | 78 | 7 | 85 |
| 2019 | Information technology | 36 | 38 | 13 | 9 | 4 | 0 | 0 | 74 | 13 | 250 |
| 2019 | Internal audit | 23 | 50 | 22 | 5 | 0 | 0 | 0 | 73 | 5 | 20 |
| 2019 | Evaluation | 21 | 48 | 16 | 12 | 3 | 0 | 0 | 69 | 16 | 30 |
| 2019 | Data sciences | 44 | 36 | 14 | 5 | 0 | 0 | 0 | 81 | 5 | 50 |
| 2019 | Policy | 42 | 36 | 9 | 8 | 4 | 0 | 0 | 78 | 12 | 485 |
| 2019 | Project management | 41 | 39 | 10 | 8 | 3 | 0 | 0 | 80 | 10 | 165 |
| 2019 | Other services to the public | 33 | 30 | 20 | 10 | 7 | 0 | 0 | 63 | 17 | 105 |
| 2019 | None of the above | 36 | 38 | 13 | 9 | 5 | 0 | 0 | 74 | 13 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 34 | 32 | 22 | 7 | 3 | 0 | 3 | 68 | 10 | 90 |
| 2024 | Intelligence analysts | 32 | 49 | 8 | 2 | 9 | 0 | 0 | 82 | 10 | 50 |
| 2024 | Federal regulators | 30 | 37 | 16 | 9 | 8 | 1 | 0 | 67 | 17 | 255 |
| 2024 | Compliance, inspection and enforcement | 30 | 35 | 19 | 8 | 8 | 1 | 0 | 65 | 16 | 345 |
| 2024 | Communications or public affairs | 28 | 38 | 15 | 12 | 6 | 0 | 0 | 66 | 19 | 170 |
| 2024 | Access to information and privacy | 45 | 29 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 20 |
| 2024 | Security | 31 | 41 | 10 | 13 | 4 | 0 | 0 | 72 | 17 | 25 |
| 2024 | Science and technology | 33 | 32 | 18 | 8 | 9 | 0 | 0 | 65 | 17 | 300 |
| 2024 | Legal services | 23 | 37 | 20 | 12 | 8 | 0 | 0 | 60 | 20 | 55 |
| 2024 | Administration and operations | 36 | 33 | 16 | 8 | 6 | 0 | 0 | 69 | 14 | 490 |
| 2024 | Human resources | 37 | 38 | 13 | 8 | 4 | 0 | 0 | 75 | 12 | 185 |
| 2024 | Financial management | 40 | 35 | 18 | 5 | 1 | 0 | 1 | 76 | 6 | 170 |
| 2024 | Procurement | 20 | 23 | 29 | 16 | 12 | 0 | 0 | 43 | 28 | 25 |
| 2024 | Real property | 25 | 42 | 25 | 0 | 8 | 0 | 0 | 68 | 8 | 15 |
| 2024 | Material management | 37 | 17 | 27 | 0 | 18 | 0 | 0 | 55 | 18 | 15 |
| 2024 | Information management | 35 | 46 | 14 | 4 | 1 | 0 | 0 | 81 | 6 | 55 |
| 2024 | Information technology | 38 | 29 | 19 | 8 | 5 | 1 | 1 | 68 | 14 | 210 |
| 2024 | Internal audit | 36 | 30 | 16 | 10 | 8 | 0 | 0 | 66 | 18 | 10 |
| 2024 | Evaluation | 31 | 24 | 26 | 14 | 5 | 0 | 0 | 55 | 19 | 35 |
| 2024 | Data sciences | 37 | 30 | 10 | 10 | 12 | 0 | 0 | 67 | 23 | 75 |
| 2024 | Policy | 30 | 36 | 12 | 13 | 10 | 0 | 0 | 66 | 23 | 470 |
| 2024 | Project management | 28 | 33 | 19 | 12 | 8 | 0 | 0 | 61 | 20 | 170 |
| 2024 | Other services to the public | 34 | 35 | 14 | 10 | 5 | 2 | 0 | 70 | 16 | 120 |
| 2024 | None of the above | 27 | 37 | 19 | 7 | 8 | 1 | 1 | 66 | 15 | 170 |
| 2022 | Client contact centre | 45 | 35 | 12 | 6 | 2 | 0 | 0 | 79 | 8 | 95 |
| 2022 | Federal regulators | 37 | 38 | 10 | 7 | 7 | 1 | 0 | 75 | 14 | 290 |
| 2022 | Compliance, inspection and enforcement | 32 | 35 | 15 | 9 | 9 | 0 | 0 | 67 | 18 | 380 |
| 2022 | Communications or public affairs | 43 | 33 | 12 | 8 | 4 | 0 | 0 | 77 | 11 | 215 |
| 2022 | Access to information and privacy | 61 | 26 | 9 | 0 | 5 | 0 | 0 | 87 | 5 | 20 |
| 2022 | Security | 45 | 34 | 3 | 8 | 9 | 0 | 0 | 79 | 18 | 30 |
| 2022 | Science and technology | 34 | 33 | 18 | 8 | 7 | 0 | 0 | 67 | 15 | 350 |
| 2022 | Legal services | 34 | 33 | 19 | 9 | 5 | 0 | 0 | 67 | 14 | 60 |
| 2022 | Administration and operations | 43 | 32 | 14 | 5 | 5 | 0 | 0 | 76 | 10 | 480 |
| 2022 | Human resources | 43 | 33 | 14 | 5 | 3 | 1 | 0 | 77 | 9 | 245 |
| 2022 | Financial management | 42 | 37 | 11 | 5 | 4 | 0 | 0 | 79 | 10 | 210 |
| 2022 | Procurement | 64 | 22 | 3 | 7 | 5 | 0 | 0 | 86 | 12 | 40 |
| 2022 | Real property | 59 | 13 | 21 | 7 | 0 | 0 | 0 | 72 | 7 | 15 |
| 2022 | Material management | 25 | 39 | 37 | 0 | 0 | 0 | 0 | 63 | 0 | 10 |
| 2022 | Information management | 51 | 20 | 16 | 5 | 8 | 0 | 0 | 71 | 13 | 70 |
| 2022 | Information technology | 38 | 31 | 19 | 8 | 5 | 0 | 0 | 69 | 12 | 230 |
| 2022 | Internal audit | 28 | 40 | 8 | 0 | 25 | 0 | 0 | 68 | 25 | 15 |
| 2022 | Evaluation | 46 | 34 | 8 | 4 | 3 | 0 | 4 | 84 | 8 | 40 |
| 2022 | Data sciences | 47 | 32 | 8 | 4 | 9 | 0 | 0 | 79 | 13 | 75 |
| 2022 | Policy | 39 | 36 | 10 | 10 | 5 | 0 | 0 | 76 | 15 | 545 |
| 2022 | Project management | 33 | 38 | 13 | 13 | 4 | 0 | 0 | 71 | 16 | 205 |
| 2022 | Other services to the public | 34 | 32 | 17 | 9 | 7 | 1 | 1 | 67 | 16 | 125 |
| 2022 | None of the above | 41 | 30 | 17 | 6 | 5 | 0 | 1 | 71 | 11 | 190 |
| 2020 | Client contact centre | 35 | 37 | 11 | 12 | 4 | 0 | 0 | 73 | 16 | 80 |
| 2020 | Federal regulators | 30 | 40 | 14 | 9 | 6 | 0 | 0 | 71 | 15 | 280 |
| 2020 | Compliance, inspection and enforcement | 33 | 38 | 16 | 8 | 4 | 0 | 0 | 72 | 12 | 395 |
| 2020 | Communications or public affairs | 37 | 37 | 10 | 12 | 4 | 0 | 0 | 74 | 16 | 150 |
| 2020 | Access to information and privacy | 49 | 36 | 5 | 5 | 5 | 0 | 0 | 85 | 10 | 20 |
| 2020 | Security | 45 | 27 | 18 | 3 | 7 | 0 | 0 | 72 | 10 | 25 |
| 2020 | Science and technology | 26 | 37 | 18 | 10 | 9 | 0 | 0 | 63 | 19 | 310 |
| 2020 | Library services | 32 | 52 | 8 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 29 | 28 | 18 | 14 | 11 | 0 | 0 | 57 | 25 | 40 |
| 2020 | Administration and operations | 40 | 33 | 14 | 7 | 5 | 0 | 0 | 74 | 12 | 470 |
| 2020 | Human resources | 40 | 39 | 10 | 7 | 3 | 0 | 0 | 80 | 10 | 200 |
| 2020 | Financial management | 36 | 44 | 10 | 7 | 2 | 0 | 1 | 80 | 9 | 185 |
| 2020 | Procurement | 31 | 37 | 15 | 11 | 5 | 0 | 0 | 68 | 16 | 35 |
| 2020 | Real property | 44 | 40 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 24 | 51 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 10 |
| 2020 | Information management | 44 | 36 | 9 | 7 | 4 | 0 | 0 | 80 | 11 | 70 |
| 2020 | Information technology | 37 | 35 | 16 | 8 | 3 | 0 | 0 | 72 | 12 | 235 |
| 2020 | Internal audit | 40 | 42 | 0 | 12 | 6 | 0 | 0 | 82 | 18 | 15 |
| 2020 | Evaluation | 51 | 26 | 10 | 7 | 7 | 0 | 0 | 77 | 13 | 30 |
| 2020 | Data sciences | 52 | 29 | 5 | 3 | 6 | 0 | 4 | 85 | 10 | 55 |
| 2020 | Policy | 41 | 40 | 8 | 9 | 2 | 0 | 0 | 81 | 11 | 490 |
| 2020 | Project management | 42 | 34 | 15 | 5 | 4 | 0 | 0 | 76 | 9 | 165 |
| 2020 | Other services to the public | 31 | 37 | 13 | 12 | 7 | 0 | 0 | 68 | 19 | 135 |
| 2020 | None of the above | 26 | 39 | 17 | 9 | 7 | 1 | 1 | 66 | 17 | 170 |
| 2019 | Client contact centre | 22 | 44 | 26 | 6 | 2 | 1 | 0 | 66 | 8 | 85 |
| 2019 | Federal regulators | 29 | 32 | 16 | 13 | 10 | 0 | 0 | 61 | 23 | 280 |
| 2019 | Compliance, inspection and enforcement | 26 | 37 | 15 | 13 | 8 | 0 | 0 | 64 | 20 | 430 |
| 2019 | Communications or public affairs | 36 | 40 | 15 | 5 | 2 | 1 | 0 | 77 | 8 | 175 |
| 2019 | Access to information and privacy | 25 | 42 | 9 | 17 | 9 | 0 | 0 | 66 | 25 | 10 |
| 2019 | Security | 54 | 16 | 17 | 14 | 0 | 0 | 0 | 70 | 14 | 20 |
| 2019 | Science and technology | 26 | 34 | 19 | 11 | 11 | 0 | 0 | 60 | 21 | 285 |
| 2019 | Library services | 37 | 40 | 6 | 6 | 12 | 0 | 0 | 77 | 18 | 15 |
| 2019 | Legal services | 38 | 42 | 2 | 6 | 12 | 0 | 0 | 80 | 18 | 50 |
| 2019 | Administration and operations | 37 | 36 | 14 | 8 | 5 | 0 | 0 | 73 | 13 | 490 |
| 2019 | Human resources | 39 | 37 | 12 | 7 | 5 | 0 | 0 | 76 | 12 | 195 |
| 2019 | Financial management | 33 | 43 | 11 | 5 | 7 | 1 | 0 | 77 | 12 | 180 |
| 2019 | Procurement | 35 | 48 | 6 | 11 | 0 | 0 | 0 | 83 | 11 | 30 |
| 2019 | Real property | 54 | 32 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 15 |
| 2019 | Material management | 54 | 7 | 22 | 7 | 10 | 0 | 0 | 61 | 17 | 15 |
| 2019 | Information management | 40 | 33 | 13 | 9 | 5 | 0 | 0 | 73 | 14 | 85 |
| 2019 | Information technology | 32 | 33 | 18 | 10 | 6 | 0 | 0 | 65 | 16 | 250 |
| 2019 | Internal audit | 22 | 56 | 18 | 5 | 0 | 0 | 0 | 78 | 5 | 20 |
| 2019 | Evaluation | 32 | 42 | 10 | 16 | 0 | 0 | 0 | 74 | 16 | 30 |
| 2019 | Data sciences | 54 | 29 | 7 | 5 | 4 | 0 | 0 | 83 | 9 | 50 |
| 2019 | Policy | 40 | 38 | 9 | 9 | 4 | 0 | 0 | 78 | 12 | 485 |
| 2019 | Project management | 36 | 31 | 13 | 12 | 7 | 1 | 1 | 67 | 19 | 165 |
| 2019 | Other services to the public | 22 | 40 | 16 | 8 | 13 | 1 | 0 | 62 | 21 | 105 |
| 2019 | None of the above | 30 | 35 | 15 | 13 | 6 | 1 | 0 | 66 | 20 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 44 | 47 | 6 | 2 | 1 | 0 | 0 | 91 | 3 | 90 |
| 2024 | Intelligence analysts | 36 | 41 | 11 | 7 | 5 | 0 | 0 | 77 | 12 | 50 |
| 2024 | Federal regulators | 33 | 43 | 10 | 10 | 3 | 0 | 0 | 76 | 13 | 255 |
| 2024 | Compliance, inspection and enforcement | 34 | 48 | 10 | 4 | 4 | 0 | 0 | 82 | 8 | 340 |
| 2024 | Communications or public affairs | 30 | 39 | 9 | 15 | 7 | 0 | 0 | 70 | 22 | 170 |
| 2024 | Access to information and privacy | 47 | 43 | 0 | 11 | 0 | 0 | 0 | 89 | 11 | 20 |
| 2024 | Security | 22 | 60 | 4 | 4 | 9 | 0 | 0 | 83 | 14 | 25 |
| 2024 | Science and technology | 56 | 31 | 6 | 5 | 3 | 0 | 0 | 87 | 8 | 300 |
| 2024 | Legal services | 49 | 37 | 11 | 2 | 2 | 0 | 0 | 86 | 3 | 55 |
| 2024 | Administration and operations | 38 | 41 | 12 | 8 | 2 | 0 | 0 | 78 | 10 | 485 |
| 2024 | Human resources | 33 | 42 | 6 | 10 | 6 | 0 | 2 | 77 | 17 | 185 |
| 2024 | Financial management | 39 | 48 | 9 | 3 | 1 | 0 | 0 | 87 | 4 | 170 |
| 2024 | Procurement | 34 | 43 | 12 | 0 | 12 | 0 | 0 | 77 | 12 | 25 |
| 2024 | Real property | 20 | 20 | 33 | 27 | 0 | 0 | 0 | 41 | 27 | 15 |
| 2024 | Material management | 35 | 33 | 12 | 11 | 8 | 0 | 0 | 69 | 19 | 15 |
| 2024 | Information management | 52 | 36 | 7 | 1 | 3 | 0 | 0 | 88 | 4 | 55 |
| 2024 | Information technology | 42 | 38 | 11 | 7 | 2 | 0 | 0 | 80 | 9 | 210 |
| 2024 | Internal audit | 48 | 36 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 10 |
| 2024 | Evaluation | 71 | 14 | 9 | 3 | 3 | 0 | 0 | 85 | 6 | 35 |
| 2024 | Data sciences | 32 | 39 | 4 | 15 | 11 | 0 | 0 | 71 | 26 | 75 |
| 2024 | Policy | 25 | 45 | 8 | 14 | 8 | 0 | 0 | 70 | 22 | 465 |
| 2024 | Project management | 31 | 44 | 10 | 13 | 3 | 0 | 0 | 74 | 16 | 170 |
| 2024 | Other services to the public | 53 | 35 | 4 | 5 | 3 | 0 | 0 | 89 | 8 | 120 |
| 2024 | None of the above | 41 | 40 | 11 | 3 | 5 | 0 | 1 | 82 | 7 | 170 |
| 2022 | Client contact centre | 48 | 41 | 4 | 5 | 1 | 0 | 1 | 90 | 6 | 95 |
| 2022 | Federal regulators | 42 | 43 | 8 | 5 | 2 | 0 | 0 | 85 | 7 | 290 |
| 2022 | Compliance, inspection and enforcement | 33 | 43 | 12 | 8 | 4 | 0 | 0 | 76 | 12 | 380 |
| 2022 | Communications or public affairs | 39 | 41 | 6 | 11 | 3 | 0 | 0 | 79 | 14 | 215 |
| 2022 | Access to information and privacy | 60 | 40 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2022 | Security | 25 | 58 | 10 | 3 | 4 | 0 | 0 | 83 | 7 | 30 |
| 2022 | Science and technology | 59 | 29 | 5 | 5 | 1 | 0 | 0 | 88 | 7 | 350 |
| 2022 | Legal services | 38 | 47 | 11 | 5 | 0 | 0 | 0 | 85 | 5 | 60 |
| 2022 | Administration and operations | 39 | 40 | 10 | 8 | 3 | 0 | 0 | 79 | 11 | 480 |
| 2022 | Human resources | 38 | 46 | 6 | 6 | 4 | 0 | 0 | 84 | 11 | 245 |
| 2022 | Financial management | 45 | 42 | 6 | 7 | 1 | 0 | 0 | 87 | 8 | 210 |
| 2022 | Procurement | 50 | 36 | 9 | 0 | 5 | 0 | 0 | 86 | 5 | 40 |
| 2022 | Real property | 40 | 39 | 13 | 8 | 0 | 0 | 0 | 79 | 8 | 15 |
| 2022 | Material management | 31 | 39 | 24 | 0 | 6 | 0 | 0 | 70 | 6 | 10 |
| 2022 | Information management | 46 | 35 | 12 | 5 | 2 | 0 | 0 | 81 | 7 | 70 |
| 2022 | Information technology | 37 | 39 | 10 | 8 | 5 | 0 | 0 | 76 | 14 | 230 |
| 2022 | Internal audit | 41 | 24 | 12 | 13 | 10 | 0 | 0 | 66 | 23 | 15 |
| 2022 | Evaluation | 61 | 33 | 3 | 2 | 0 | 0 | 0 | 94 | 2 | 40 |
| 2022 | Data sciences | 31 | 40 | 14 | 5 | 11 | 0 | 0 | 70 | 15 | 75 |
| 2022 | Policy | 32 | 44 | 11 | 9 | 4 | 0 | 0 | 76 | 13 | 545 |
| 2022 | Project management | 30 | 47 | 10 | 9 | 4 | 0 | 0 | 77 | 13 | 205 |
| 2022 | Other services to the public | 47 | 37 | 10 | 4 | 2 | 0 | 0 | 84 | 6 | 120 |
| 2022 | None of the above | 41 | 42 | 6 | 6 | 4 | 0 | 0 | 84 | 10 | 190 |
| 2020 | Client contact centre | 46 | 42 | 4 | 6 | 2 | 0 | 0 | 88 | 9 | 80 |
| 2020 | Federal regulators | 36 | 40 | 12 | 6 | 5 | 0 | 0 | 77 | 12 | 275 |
| 2020 | Compliance, inspection and enforcement | 34 | 48 | 9 | 7 | 2 | 0 | 0 | 82 | 9 | 390 |
| 2020 | Communications or public affairs | 29 | 41 | 10 | 16 | 5 | 0 | 0 | 70 | 20 | 150 |
| 2020 | Access to information and privacy | 25 | 54 | 15 | 5 | 0 | 0 | 0 | 80 | 5 | 20 |
| 2020 | Security | 49 | 31 | 10 | 3 | 7 | 0 | 0 | 80 | 11 | 25 |
| 2020 | Science and technology | 51 | 32 | 8 | 5 | 4 | 0 | 0 | 83 | 9 | 305 |
| 2020 | Library services | 47 | 45 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Legal services | 41 | 36 | 11 | 9 | 2 | 0 | 0 | 77 | 12 | 40 |
| 2020 | Administration and operations | 43 | 38 | 10 | 6 | 3 | 0 | 0 | 82 | 8 | 465 |
| 2020 | Human resources | 41 | 35 | 13 | 8 | 3 | 0 | 0 | 76 | 12 | 200 |
| 2020 | Financial management | 40 | 46 | 7 | 6 | 1 | 0 | 1 | 86 | 7 | 185 |
| 2020 | Procurement | 26 | 42 | 21 | 11 | 0 | 0 | 0 | 68 | 11 | 35 |
| 2020 | Real property | 47 | 29 | 16 | 8 | 0 | 0 | 0 | 76 | 8 | 15 |
| 2020 | Material management | 17 | 57 | 27 | 0 | 0 | 0 | 0 | 73 | 0 | 10 |
| 2020 | Information management | 52 | 35 | 4 | 7 | 3 | 0 | 0 | 86 | 10 | 70 |
| 2020 | Information technology | 37 | 37 | 14 | 8 | 3 | 0 | 0 | 74 | 11 | 235 |
| 2020 | Internal audit | 29 | 53 | 0 | 12 | 6 | 0 | 0 | 82 | 18 | 15 |
| 2020 | Evaluation | 56 | 28 | 6 | 7 | 3 | 0 | 0 | 84 | 10 | 30 |
| 2020 | Data sciences | 36 | 42 | 8 | 6 | 3 | 0 | 4 | 82 | 10 | 55 |
| 2020 | Policy | 35 | 43 | 10 | 11 | 1 | 0 | 0 | 78 | 12 | 485 |
| 2020 | Project management | 36 | 41 | 11 | 9 | 4 | 0 | 0 | 77 | 13 | 165 |
| 2020 | Other services to the public | 38 | 42 | 7 | 7 | 5 | 1 | 0 | 81 | 13 | 130 |
| 2020 | None of the above | 32 | 39 | 10 | 12 | 7 | 0 | 0 | 71 | 19 | 175 |
| 2019 | Client contact centre | 31 | 49 | 15 | 2 | 3 | 0 | 0 | 80 | 5 | 85 |
| 2019 | Federal regulators | 31 | 38 | 18 | 9 | 4 | 0 | 0 | 69 | 13 | 280 |
| 2019 | Compliance, inspection and enforcement | 30 | 46 | 12 | 9 | 5 | 0 | 0 | 75 | 13 | 425 |
| 2019 | Communications or public affairs | 28 | 41 | 13 | 13 | 5 | 1 | 0 | 69 | 18 | 175 |
| 2019 | Access to information and privacy | 33 | 26 | 25 | 17 | 0 | 0 | 0 | 59 | 17 | 10 |
| 2019 | Security | 45 | 47 | 0 | 4 | 4 | 0 | 0 | 92 | 8 | 20 |
| 2019 | Science and technology | 46 | 34 | 10 | 5 | 4 | 0 | 0 | 81 | 9 | 285 |
| 2019 | Library services | 48 | 23 | 12 | 12 | 6 | 0 | 0 | 70 | 18 | 15 |
| 2019 | Legal services | 36 | 44 | 6 | 5 | 8 | 0 | 0 | 81 | 13 | 50 |
| 2019 | Administration and operations | 35 | 38 | 12 | 10 | 4 | 0 | 0 | 74 | 14 | 490 |
| 2019 | Human resources | 41 | 35 | 9 | 11 | 3 | 1 | 1 | 77 | 14 | 195 |
| 2019 | Financial management | 44 | 39 | 7 | 5 | 6 | 0 | 0 | 83 | 11 | 175 |
| 2019 | Procurement | 42 | 44 | 3 | 11 | 0 | 0 | 0 | 86 | 11 | 30 |
| 2019 | Real property | 48 | 32 | 7 | 14 | 0 | 0 | 0 | 80 | 14 | 15 |
| 2019 | Material management | 52 | 22 | 9 | 17 | 0 | 0 | 0 | 74 | 17 | 15 |
| 2019 | Information management | 40 | 38 | 9 | 8 | 5 | 0 | 0 | 78 | 13 | 85 |
| 2019 | Information technology | 30 | 39 | 14 | 12 | 4 | 0 | 0 | 69 | 17 | 250 |
| 2019 | Internal audit | 24 | 58 | 14 | 5 | 0 | 0 | 0 | 82 | 5 | 20 |
| 2019 | Evaluation | 60 | 22 | 10 | 6 | 3 | 0 | 0 | 81 | 9 | 30 |
| 2019 | Data sciences | 37 | 33 | 21 | 7 | 2 | 0 | 0 | 70 | 9 | 50 |
| 2019 | Policy | 32 | 44 | 9 | 11 | 5 | 0 | 0 | 75 | 16 | 480 |
| 2019 | Project management | 35 | 35 | 11 | 12 | 6 | 1 | 0 | 70 | 19 | 165 |
| 2019 | Other services to the public | 44 | 29 | 15 | 5 | 7 | 0 | 0 | 74 | 12 | 100 |
| 2019 | None of the above | 33 | 40 | 11 | 10 | 6 | 0 | 0 | 73 | 16 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 42 | 5 | 3 | 0 | 0 | 0 | 92 | 3 | 90 |
| 2024 | Intelligence analysts | 45 | 40 | 7 | 5 | 2 | 0 | 0 | 86 | 7 | 50 |
| 2024 | Federal regulators | 49 | 39 | 5 | 5 | 2 | 0 | 0 | 88 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 46 | 42 | 6 | 4 | 2 | 0 | 0 | 88 | 6 | 340 |
| 2024 | Communications or public affairs | 40 | 39 | 9 | 7 | 4 | 2 | 0 | 79 | 11 | 170 |
| 2024 | Access to information and privacy | 44 | 50 | 0 | 0 | 0 | 0 | 6 | 100 | 0 | 20 |
| 2024 | Security | 52 | 44 | 0 | 4 | 0 | 0 | 0 | 96 | 4 | 25 |
| 2024 | Science and technology | 55 | 33 | 6 | 4 | 2 | 0 | 0 | 87 | 6 | 300 |
| 2024 | Legal services | 59 | 33 | 7 | 2 | 0 | 0 | 0 | 91 | 2 | 55 |
| 2024 | Administration and operations | 43 | 40 | 9 | 5 | 2 | 0 | 0 | 83 | 7 | 485 |
| 2024 | Human resources | 44 | 41 | 5 | 5 | 4 | 2 | 0 | 87 | 9 | 185 |
| 2024 | Financial management | 40 | 51 | 7 | 1 | 1 | 0 | 0 | 91 | 2 | 170 |
| 2024 | Procurement | 44 | 37 | 6 | 9 | 4 | 0 | 0 | 81 | 13 | 25 |
| 2024 | Real property | 31 | 34 | 27 | 7 | 0 | 0 | 0 | 66 | 7 | 15 |
| 2024 | Material management | 38 | 25 | 24 | 6 | 6 | 0 | 0 | 63 | 12 | 15 |
| 2024 | Information management | 51 | 39 | 4 | 3 | 3 | 0 | 0 | 90 | 6 | 55 |
| 2024 | Information technology | 52 | 31 | 9 | 5 | 3 | 0 | 0 | 84 | 7 | 210 |
| 2024 | Internal audit | 46 | 46 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 10 |
| 2024 | Evaluation | 64 | 24 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 35 |
| 2024 | Data sciences | 35 | 37 | 13 | 4 | 11 | 0 | 0 | 72 | 15 | 75 |
| 2024 | Policy | 36 | 41 | 7 | 8 | 7 | 0 | 0 | 77 | 15 | 470 |
| 2024 | Project management | 45 | 34 | 11 | 7 | 3 | 0 | 0 | 80 | 9 | 170 |
| 2024 | Other services to the public | 61 | 27 | 8 | 1 | 2 | 0 | 0 | 88 | 4 | 120 |
| 2024 | None of the above | 46 | 37 | 9 | 4 | 4 | 0 | 0 | 84 | 8 | 170 |
| 2022 | Client contact centre | 55 | 35 | 7 | 3 | 0 | 0 | 0 | 90 | 3 | 95 |
| 2022 | Federal regulators | 57 | 33 | 7 | 2 | 1 | 1 | 0 | 90 | 3 | 290 |
| 2022 | Compliance, inspection and enforcement | 46 | 36 | 9 | 5 | 2 | 1 | 0 | 83 | 7 | 380 |
| 2022 | Communications or public affairs | 44 | 37 | 12 | 5 | 2 | 0 | 0 | 81 | 7 | 210 |
| 2022 | Access to information and privacy | 73 | 21 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 20 |
| 2022 | Security | 50 | 32 | 9 | 4 | 4 | 0 | 0 | 83 | 8 | 30 |
| 2022 | Science and technology | 60 | 32 | 4 | 2 | 1 | 0 | 0 | 92 | 4 | 350 |
| 2022 | Legal services | 58 | 33 | 8 | 2 | 0 | 0 | 0 | 91 | 2 | 60 |
| 2022 | Administration and operations | 50 | 37 | 8 | 4 | 1 | 0 | 0 | 87 | 5 | 480 |
| 2022 | Human resources | 48 | 39 | 5 | 4 | 3 | 1 | 0 | 87 | 7 | 245 |
| 2022 | Financial management | 50 | 43 | 3 | 3 | 1 | 0 | 0 | 93 | 4 | 210 |
| 2022 | Procurement | 72 | 16 | 10 | 0 | 2 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Real property | 53 | 47 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2022 | Material management | 55 | 15 | 24 | 0 | 6 | 0 | 0 | 70 | 6 | 10 |
| 2022 | Information management | 47 | 34 | 12 | 5 | 2 | 0 | 0 | 81 | 7 | 70 |
| 2022 | Information technology | 45 | 36 | 12 | 6 | 2 | 0 | 0 | 81 | 8 | 230 |
| 2022 | Internal audit | 52 | 43 | 0 | 0 | 5 | 0 | 0 | 95 | 5 | 15 |
| 2022 | Evaluation | 73 | 19 | 4 | 4 | 0 | 0 | 0 | 92 | 4 | 40 |
| 2022 | Data sciences | 43 | 38 | 8 | 3 | 7 | 0 | 0 | 81 | 11 | 75 |
| 2022 | Policy | 46 | 39 | 8 | 5 | 2 | 0 | 0 | 85 | 8 | 545 |
| 2022 | Project management | 46 | 44 | 5 | 5 | 0 | 0 | 0 | 90 | 5 | 205 |
| 2022 | Other services to the public | 59 | 26 | 8 | 6 | 1 | 0 | 0 | 85 | 7 | 125 |
| 2022 | None of the above | 50 | 35 | 9 | 3 | 3 | 0 | 0 | 86 | 6 | 190 |
| 2020 | Client contact centre | 54 | 34 | 5 | 6 | 1 | 0 | 0 | 88 | 7 | 80 |
| 2020 | Federal regulators | 46 | 38 | 9 | 5 | 2 | 0 | 0 | 84 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 46 | 38 | 11 | 3 | 2 | 0 | 0 | 84 | 5 | 390 |
| 2020 | Communications or public affairs | 41 | 41 | 9 | 8 | 1 | 0 | 0 | 82 | 9 | 150 |
| 2020 | Access to information and privacy | 54 | 31 | 5 | 10 | 0 | 0 | 0 | 85 | 10 | 20 |
| 2020 | Security | 58 | 31 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 25 |
| 2020 | Science and technology | 54 | 34 | 8 | 4 | 1 | 0 | 0 | 87 | 4 | 305 |
| 2020 | Library services | 62 | 30 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Legal services | 45 | 34 | 14 | 4 | 2 | 0 | 0 | 79 | 7 | 40 |
| 2020 | Administration and operations | 52 | 32 | 12 | 2 | 1 | 0 | 0 | 85 | 4 | 465 |
| 2020 | Human resources | 50 | 40 | 5 | 2 | 2 | 0 | 0 | 91 | 4 | 200 |
| 2020 | Financial management | 55 | 35 | 8 | 2 | 0 | 0 | 0 | 90 | 2 | 185 |
| 2020 | Procurement | 46 | 43 | 5 | 3 | 3 | 0 | 0 | 89 | 5 | 35 |
| 2020 | Real property | 63 | 21 | 0 | 16 | 0 | 0 | 0 | 84 | 16 | 15 |
| 2020 | Material management | 33 | 48 | 8 | 11 | 0 | 0 | 0 | 81 | 11 | 10 |
| 2020 | Information management | 51 | 35 | 7 | 6 | 1 | 0 | 0 | 86 | 7 | 70 |
| 2020 | Information technology | 46 | 39 | 11 | 3 | 2 | 0 | 0 | 85 | 5 | 235 |
| 2020 | Internal audit | 29 | 59 | 12 | 0 | 0 | 0 | 0 | 88 | 0 | 15 |
| 2020 | Evaluation | 65 | 19 | 13 | 3 | 0 | 0 | 0 | 84 | 3 | 30 |
| 2020 | Data sciences | 48 | 32 | 8 | 3 | 5 | 0 | 4 | 84 | 8 | 55 |
| 2020 | Policy | 52 | 34 | 8 | 5 | 1 | 0 | 0 | 86 | 6 | 490 |
| 2020 | Project management | 55 | 38 | 5 | 2 | 1 | 0 | 0 | 93 | 2 | 165 |
| 2020 | Other services to the public | 48 | 38 | 9 | 4 | 2 | 0 | 0 | 85 | 6 | 135 |
| 2020 | None of the above | 46 | 34 | 10 | 6 | 4 | 0 | 0 | 80 | 10 | 175 |
| 2019 | Client contact centre | 42 | 38 | 14 | 3 | 2 | 0 | 0 | 81 | 5 | 85 |
| 2019 | Federal regulators | 46 | 38 | 10 | 5 | 1 | 0 | 0 | 84 | 6 | 280 |
| 2019 | Compliance, inspection and enforcement | 43 | 35 | 13 | 6 | 3 | 0 | 0 | 78 | 9 | 425 |
| 2019 | Communications or public affairs | 41 | 42 | 9 | 4 | 4 | 0 | 0 | 83 | 8 | 175 |
| 2019 | Access to information and privacy | 50 | 25 | 9 | 9 | 8 | 0 | 0 | 75 | 17 | 10 |
| 2019 | Security | 53 | 38 | 4 | 0 | 4 | 0 | 0 | 92 | 4 | 20 |
| 2019 | Science and technology | 51 | 36 | 9 | 2 | 2 | 0 | 0 | 87 | 4 | 285 |
| 2019 | Library services | 71 | 23 | 0 | 0 | 0 | 6 | 0 | 100 | 0 | 15 |
| 2019 | Legal services | 49 | 32 | 11 | 4 | 4 | 0 | 0 | 81 | 8 | 50 |
| 2019 | Administration and operations | 48 | 35 | 9 | 4 | 2 | 0 | 0 | 84 | 7 | 490 |
| 2019 | Human resources | 53 | 29 | 11 | 3 | 3 | 1 | 0 | 83 | 6 | 195 |
| 2019 | Financial management | 50 | 37 | 8 | 1 | 4 | 0 | 0 | 87 | 5 | 180 |
| 2019 | Procurement | 64 | 30 | 3 | 0 | 0 | 3 | 0 | 97 | 0 | 30 |
| 2019 | Real property | 41 | 48 | 12 | 0 | 0 | 0 | 0 | 88 | 0 | 15 |
| 2019 | Material management | 69 | 24 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Information management | 46 | 33 | 13 | 5 | 3 | 0 | 0 | 79 | 8 | 85 |
| 2019 | Information technology | 43 | 38 | 10 | 7 | 3 | 0 | 0 | 81 | 9 | 250 |
| 2019 | Internal audit | 64 | 22 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 20 |
| 2019 | Evaluation | 50 | 35 | 9 | 3 | 3 | 0 | 0 | 85 | 6 | 30 |
| 2019 | Data sciences | 46 | 31 | 14 | 5 | 4 | 0 | 0 | 77 | 9 | 50 |
| 2019 | Policy | 48 | 38 | 6 | 6 | 2 | 0 | 0 | 86 | 8 | 480 |
| 2019 | Project management | 56 | 33 | 7 | 3 | 1 | 0 | 0 | 88 | 4 | 165 |
| 2019 | Other services to the public | 48 | 30 | 15 | 6 | 0 | 1 | 0 | 78 | 6 | 100 |
| 2019 | None of the above | 45 | 36 | 9 | 7 | 3 | 0 | 0 | 81 | 10 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 32 | 40 | 15 | 8 | 5 | 0 | 0 | 72 | 13 | 90 |
| 2024 | Intelligence analysts | 32 | 44 | 11 | 8 | 5 | 0 | 0 | 75 | 14 | 50 |
| 2024 | Federal regulators | 34 | 37 | 13 | 6 | 10 | 0 | 0 | 71 | 16 | 255 |
| 2024 | Compliance, inspection and enforcement | 32 | 36 | 17 | 7 | 8 | 0 | 0 | 68 | 15 | 340 |
| 2024 | Communications or public affairs | 32 | 37 | 13 | 8 | 11 | 0 | 0 | 69 | 18 | 170 |
| 2024 | Access to information and privacy | 30 | 20 | 35 | 15 | 0 | 0 | 0 | 50 | 15 | 20 |
| 2024 | Security | 35 | 30 | 13 | 18 | 4 | 0 | 0 | 65 | 21 | 25 |
| 2024 | Science and technology | 37 | 32 | 13 | 10 | 8 | 0 | 0 | 69 | 18 | 300 |
| 2024 | Legal services | 30 | 45 | 14 | 9 | 2 | 0 | 0 | 75 | 12 | 55 |
| 2024 | Administration and operations | 36 | 34 | 16 | 7 | 6 | 0 | 0 | 71 | 13 | 485 |
| 2024 | Human resources | 34 | 42 | 11 | 9 | 4 | 1 | 0 | 76 | 13 | 185 |
| 2024 | Financial management | 37 | 40 | 14 | 6 | 2 | 0 | 0 | 78 | 8 | 170 |
| 2024 | Procurement | 26 | 33 | 24 | 5 | 12 | 0 | 0 | 59 | 17 | 25 |
| 2024 | Real property | 19 | 43 | 27 | 11 | 0 | 0 | 0 | 62 | 11 | 15 |
| 2024 | Material management | 20 | 38 | 24 | 5 | 14 | 0 | 0 | 58 | 18 | 15 |
| 2024 | Information management | 43 | 38 | 11 | 4 | 3 | 0 | 0 | 81 | 8 | 55 |
| 2024 | Information technology | 40 | 35 | 13 | 7 | 5 | 0 | 0 | 75 | 13 | 210 |
| 2024 | Internal audit | 36 | 46 | 0 | 0 | 18 | 0 | 0 | 82 | 18 | 10 |
| 2024 | Evaluation | 42 | 22 | 20 | 11 | 5 | 0 | 0 | 64 | 16 | 35 |
| 2024 | Data sciences | 43 | 29 | 7 | 10 | 11 | 0 | 0 | 72 | 21 | 75 |
| 2024 | Policy | 29 | 37 | 8 | 14 | 12 | 0 | 0 | 66 | 26 | 470 |
| 2024 | Project management | 31 | 33 | 15 | 13 | 9 | 0 | 0 | 64 | 21 | 170 |
| 2024 | Other services to the public | 41 | 33 | 12 | 10 | 6 | 0 | 0 | 73 | 15 | 120 |
| 2024 | None of the above | 28 | 44 | 15 | 8 | 4 | 0 | 1 | 73 | 12 | 170 |
| 2022 | Client contact centre | 47 | 28 | 15 | 8 | 2 | 0 | 0 | 74 | 10 | 95 |
| 2022 | Federal regulators | 41 | 35 | 12 | 9 | 2 | 0 | 0 | 77 | 12 | 290 |
| 2022 | Compliance, inspection and enforcement | 31 | 41 | 11 | 10 | 8 | 0 | 0 | 72 | 17 | 380 |
| 2022 | Communications or public affairs | 42 | 38 | 10 | 7 | 3 | 0 | 0 | 80 | 10 | 215 |
| 2022 | Access to information and privacy | 46 | 39 | 5 | 10 | 0 | 0 | 0 | 85 | 10 | 20 |
| 2022 | Security | 39 | 37 | 13 | 7 | 4 | 0 | 0 | 77 | 11 | 30 |
| 2022 | Science and technology | 42 | 35 | 12 | 4 | 6 | 0 | 0 | 77 | 11 | 350 |
| 2022 | Legal services | 36 | 36 | 20 | 8 | 0 | 0 | 0 | 72 | 8 | 60 |
| 2022 | Administration and operations | 43 | 35 | 12 | 7 | 4 | 0 | 0 | 78 | 10 | 480 |
| 2022 | Human resources | 39 | 38 | 14 | 6 | 3 | 0 | 0 | 77 | 10 | 245 |
| 2022 | Financial management | 41 | 38 | 13 | 4 | 4 | 0 | 0 | 80 | 7 | 210 |
| 2022 | Procurement | 61 | 28 | 7 | 2 | 2 | 0 | 0 | 88 | 4 | 40 |
| 2022 | Real property | 25 | 46 | 14 | 15 | 0 | 0 | 0 | 71 | 15 | 15 |
| 2022 | Material management | 18 | 52 | 14 | 16 | 0 | 0 | 0 | 70 | 16 | 10 |
| 2022 | Information management | 40 | 29 | 15 | 10 | 6 | 0 | 0 | 69 | 16 | 70 |
| 2022 | Information technology | 42 | 29 | 13 | 9 | 7 | 0 | 0 | 71 | 16 | 230 |
| 2022 | Internal audit | 39 | 14 | 23 | 20 | 5 | 0 | 0 | 53 | 25 | 15 |
| 2022 | Evaluation | 51 | 31 | 10 | 6 | 2 | 0 | 0 | 82 | 8 | 40 |
| 2022 | Data sciences | 42 | 35 | 9 | 3 | 11 | 0 | 0 | 77 | 14 | 75 |
| 2022 | Policy | 38 | 40 | 10 | 7 | 5 | 0 | 0 | 78 | 11 | 545 |
| 2022 | Project management | 35 | 40 | 11 | 9 | 5 | 0 | 0 | 75 | 14 | 205 |
| 2022 | Other services to the public | 43 | 30 | 14 | 5 | 7 | 0 | 0 | 74 | 12 | 125 |
| 2022 | None of the above | 42 | 32 | 11 | 9 | 6 | 0 | 0 | 74 | 15 | 185 |
| 2020 | Client contact centre | 35 | 44 | 5 | 14 | 3 | 0 | 0 | 79 | 16 | 80 |
| 2020 | Federal regulators | 36 | 34 | 14 | 11 | 4 | 0 | 0 | 71 | 15 | 280 |
| 2020 | Compliance, inspection and enforcement | 34 | 39 | 15 | 9 | 3 | 0 | 0 | 74 | 12 | 390 |
| 2020 | Communications or public affairs | 38 | 36 | 9 | 13 | 4 | 0 | 0 | 74 | 17 | 150 |
| 2020 | Access to information and privacy | 25 | 42 | 28 | 0 | 5 | 0 | 0 | 67 | 5 | 20 |
| 2020 | Security | 45 | 21 | 9 | 18 | 7 | 0 | 0 | 65 | 25 | 25 |
| 2020 | Science and technology | 32 | 35 | 18 | 9 | 5 | 0 | 0 | 68 | 15 | 310 |
| 2020 | Library services | 40 | 22 | 30 | 0 | 8 | 0 | 0 | 62 | 8 | 15 |
| 2020 | Legal services | 36 | 24 | 12 | 16 | 12 | 0 | 0 | 60 | 28 | 40 |
| 2020 | Administration and operations | 43 | 32 | 12 | 8 | 5 | 0 | 0 | 75 | 13 | 470 |
| 2020 | Human resources | 40 | 38 | 12 | 6 | 4 | 0 | 0 | 78 | 10 | 200 |
| 2020 | Financial management | 45 | 38 | 7 | 8 | 3 | 0 | 0 | 82 | 10 | 185 |
| 2020 | Procurement | 42 | 26 | 11 | 14 | 8 | 0 | 0 | 68 | 21 | 35 |
| 2020 | Real property | 55 | 21 | 8 | 16 | 0 | 0 | 0 | 76 | 16 | 15 |
| 2020 | Material management | 8 | 49 | 36 | 8 | 0 | 0 | 0 | 57 | 8 | 10 |
| 2020 | Information management | 47 | 30 | 13 | 6 | 4 | 0 | 0 | 77 | 10 | 70 |
| 2020 | Information technology | 42 | 34 | 14 | 6 | 3 | 0 | 0 | 76 | 10 | 235 |
| 2020 | Internal audit | 46 | 42 | 0 | 0 | 12 | 0 | 0 | 88 | 12 | 15 |
| 2020 | Evaluation | 52 | 29 | 6 | 0 | 13 | 0 | 0 | 80 | 13 | 30 |
| 2020 | Data sciences | 48 | 33 | 13 | 0 | 6 | 0 | 0 | 81 | 6 | 55 |
| 2020 | Policy | 44 | 38 | 7 | 8 | 2 | 0 | 0 | 83 | 10 | 490 |
| 2020 | Project management | 43 | 39 | 9 | 5 | 4 | 0 | 0 | 81 | 10 | 165 |
| 2020 | Other services to the public | 35 | 32 | 14 | 11 | 8 | 0 | 0 | 67 | 19 | 135 |
| 2020 | None of the above | 26 | 33 | 15 | 10 | 13 | 1 | 1 | 61 | 24 | 170 |
| 2019 | Client contact centre | 28 | 40 | 23 | 3 | 5 | 1 | 0 | 68 | 9 | 85 |
| 2019 | Federal regulators | 29 | 39 | 13 | 8 | 10 | 0 | 0 | 68 | 19 | 280 |
| 2019 | Compliance, inspection and enforcement | 32 | 36 | 15 | 9 | 9 | 0 | 0 | 67 | 18 | 425 |
| 2019 | Communications or public affairs | 37 | 38 | 9 | 11 | 5 | 0 | 0 | 75 | 16 | 175 |
| 2019 | Access to information and privacy | 33 | 25 | 9 | 25 | 9 | 0 | 0 | 58 | 34 | 10 |
| 2019 | Security | 45 | 37 | 0 | 14 | 4 | 0 | 0 | 82 | 18 | 20 |
| 2019 | Science and technology | 30 | 34 | 16 | 13 | 7 | 0 | 0 | 64 | 20 | 290 |
| 2019 | Library services | 50 | 25 | 6 | 0 | 19 | 0 | 0 | 75 | 19 | 15 |
| 2019 | Legal services | 39 | 40 | 4 | 8 | 8 | 0 | 0 | 80 | 16 | 50 |
| 2019 | Administration and operations | 40 | 33 | 14 | 8 | 5 | 0 | 0 | 73 | 13 | 490 |
| 2019 | Human resources | 43 | 36 | 12 | 5 | 3 | 0 | 0 | 79 | 8 | 195 |
| 2019 | Financial management | 42 | 36 | 11 | 6 | 5 | 0 | 0 | 78 | 11 | 180 |
| 2019 | Procurement | 38 | 38 | 9 | 11 | 3 | 0 | 0 | 77 | 14 | 30 |
| 2019 | Real property | 34 | 41 | 12 | 14 | 0 | 0 | 0 | 75 | 14 | 15 |
| 2019 | Material management | 55 | 28 | 7 | 0 | 10 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 40 | 30 | 15 | 15 | 1 | 0 | 0 | 69 | 16 | 85 |
| 2019 | Information technology | 35 | 32 | 17 | 11 | 6 | 0 | 0 | 67 | 16 | 250 |
| 2019 | Internal audit | 26 | 36 | 25 | 14 | 0 | 0 | 0 | 62 | 14 | 20 |
| 2019 | Evaluation | 25 | 46 | 13 | 13 | 3 | 0 | 0 | 71 | 16 | 30 |
| 2019 | Data sciences | 54 | 28 | 12 | 4 | 2 | 0 | 0 | 82 | 6 | 50 |
| 2019 | Policy | 42 | 36 | 9 | 9 | 4 | 0 | 0 | 78 | 13 | 480 |
| 2019 | Project management | 42 | 34 | 5 | 11 | 8 | 0 | 0 | 76 | 19 | 165 |
| 2019 | Other services to the public | 26 | 37 | 17 | 9 | 11 | 1 | 0 | 63 | 20 | 105 |
| 2019 | None of the above | 37 | 31 | 16 | 10 | 5 | 0 | 0 | 69 | 15 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 53 | 23 | 17 | 5 | 2 | 0 | 0 | 76 | 7 | 90 |
| 2024 | Intelligence analysts | 49 | 32 | 7 | 5 | 6 | 0 | 0 | 81 | 11 | 50 |
| 2024 | Federal regulators | 49 | 33 | 12 | 5 | 1 | 0 | 0 | 82 | 6 | 255 |
| 2024 | Compliance, inspection and enforcement | 48 | 37 | 9 | 4 | 2 | 0 | 0 | 85 | 6 | 340 |
| 2024 | Communications or public affairs | 38 | 37 | 15 | 7 | 3 | 0 | 0 | 75 | 10 | 170 |
| 2024 | Access to information and privacy | 54 | 19 | 22 | 0 | 5 | 0 | 0 | 73 | 5 | 20 |
| 2024 | Security | 43 | 37 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 25 |
| 2024 | Science and technology | 46 | 36 | 12 | 3 | 4 | 0 | 0 | 82 | 7 | 300 |
| 2024 | Legal services | 41 | 42 | 13 | 4 | 0 | 0 | 0 | 83 | 4 | 55 |
| 2024 | Administration and operations | 43 | 29 | 19 | 5 | 2 | 1 | 1 | 73 | 7 | 485 |
| 2024 | Human resources | 44 | 34 | 15 | 4 | 3 | 0 | 0 | 78 | 7 | 185 |
| 2024 | Financial management | 39 | 39 | 17 | 4 | 1 | 0 | 0 | 78 | 5 | 170 |
| 2024 | Procurement | 42 | 26 | 14 | 4 | 13 | 0 | 0 | 69 | 17 | 25 |
| 2024 | Real property | 42 | 41 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 15 |
| 2024 | Material management | 43 | 21 | 35 | 0 | 0 | 0 | 0 | 65 | 0 | 15 |
| 2024 | Information management | 39 | 49 | 6 | 2 | 3 | 0 | 0 | 88 | 6 | 55 |
| 2024 | Information technology | 54 | 30 | 10 | 4 | 1 | 0 | 0 | 84 | 6 | 210 |
| 2024 | Internal audit | 46 | 36 | 0 | 10 | 0 | 8 | 0 | 89 | 11 | 10 |
| 2024 | Evaluation | 49 | 28 | 9 | 11 | 3 | 0 | 0 | 77 | 14 | 35 |
| 2024 | Data sciences | 47 | 31 | 8 | 6 | 8 | 0 | 0 | 78 | 14 | 75 |
| 2024 | Policy | 36 | 37 | 12 | 8 | 7 | 0 | 0 | 73 | 15 | 470 |
| 2024 | Project management | 42 | 34 | 16 | 5 | 2 | 0 | 0 | 76 | 7 | 170 |
| 2024 | Other services to the public | 51 | 31 | 13 | 3 | 2 | 0 | 0 | 81 | 5 | 120 |
| 2024 | None of the above | 45 | 33 | 13 | 3 | 6 | 0 | 0 | 79 | 8 | 170 |
| 2022 | Client contact centre | 52 | 34 | 10 | 2 | 1 | 0 | 0 | 87 | 3 | 95 |
| 2022 | Federal regulators | 54 | 34 | 9 | 3 | 0 | 0 | 0 | 88 | 3 | 290 |
| 2022 | Compliance, inspection and enforcement | 47 | 32 | 11 | 7 | 2 | 0 | 0 | 80 | 9 | 380 |
| 2022 | Communications or public affairs | 43 | 42 | 10 | 3 | 2 | 0 | 0 | 85 | 5 | 215 |
| 2022 | Access to information and privacy | 60 | 25 | 6 | 4 | 5 | 0 | 0 | 85 | 9 | 20 |
| 2022 | Security | 40 | 50 | 6 | 0 | 4 | 0 | 0 | 90 | 4 | 30 |
| 2022 | Science and technology | 54 | 30 | 10 | 6 | 1 | 0 | 0 | 84 | 6 | 350 |
| 2022 | Legal services | 57 | 30 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 60 |
| 2022 | Administration and operations | 51 | 32 | 12 | 4 | 1 | 0 | 0 | 83 | 5 | 480 |
| 2022 | Human resources | 47 | 37 | 11 | 2 | 3 | 0 | 0 | 84 | 5 | 245 |
| 2022 | Financial management | 50 | 35 | 13 | 1 | 1 | 0 | 0 | 85 | 2 | 210 |
| 2022 | Procurement | 60 | 29 | 9 | 0 | 2 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Real property | 52 | 40 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2022 | Material management | 41 | 35 | 14 | 10 | 0 | 0 | 0 | 76 | 10 | 10 |
| 2022 | Information management | 54 | 28 | 13 | 4 | 2 | 0 | 0 | 82 | 6 | 70 |
| 2022 | Information technology | 53 | 33 | 9 | 4 | 2 | 0 | 0 | 85 | 6 | 230 |
| 2022 | Internal audit | 46 | 25 | 29 | 0 | 0 | 0 | 0 | 71 | 0 | 15 |
| 2022 | Evaluation | 53 | 33 | 12 | 2 | 0 | 0 | 0 | 86 | 2 | 40 |
| 2022 | Data sciences | 48 | 35 | 8 | 4 | 5 | 0 | 0 | 82 | 9 | 75 |
| 2022 | Policy | 44 | 37 | 11 | 5 | 2 | 0 | 0 | 82 | 7 | 545 |
| 2022 | Project management | 46 | 35 | 13 | 5 | 1 | 0 | 0 | 80 | 6 | 205 |
| 2022 | Other services to the public | 46 | 36 | 11 | 3 | 3 | 0 | 0 | 82 | 6 | 125 |
| 2022 | None of the above | 50 | 29 | 14 | 4 | 3 | 0 | 0 | 80 | 6 | 190 |
| 2020 | Client contact centre | 57 | 27 | 10 | 5 | 1 | 0 | 0 | 84 | 6 | 80 |
| 2020 | Federal regulators | 47 | 38 | 8 | 4 | 3 | 0 | 0 | 84 | 7 | 275 |
| 2020 | Compliance, inspection and enforcement | 51 | 34 | 10 | 4 | 1 | 0 | 0 | 85 | 5 | 390 |
| 2020 | Communications or public affairs | 46 | 38 | 9 | 6 | 1 | 0 | 0 | 84 | 7 | 150 |
| 2020 | Access to information and privacy | 46 | 39 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 20 |
| 2020 | Security | 43 | 39 | 11 | 6 | 0 | 0 | 0 | 82 | 6 | 25 |
| 2020 | Science and technology | 49 | 35 | 11 | 4 | 1 | 0 | 0 | 84 | 5 | 310 |
| 2020 | Library services | 55 | 38 | 0 | 0 | 0 | 0 | 8 | 100 | 0 | 15 |
| 2020 | Legal services | 47 | 37 | 11 | 4 | 0 | 0 | 0 | 85 | 4 | 40 |
| 2020 | Administration and operations | 52 | 32 | 11 | 3 | 2 | 0 | 0 | 84 | 5 | 460 |
| 2020 | Human resources | 53 | 34 | 8 | 3 | 2 | 0 | 0 | 87 | 4 | 200 |
| 2020 | Financial management | 59 | 33 | 3 | 2 | 2 | 0 | 0 | 93 | 4 | 185 |
| 2020 | Procurement | 52 | 32 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 35 |
| 2020 | Real property | 52 | 32 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 49 | 24 | 15 | 0 | 11 | 0 | 0 | 73 | 11 | 10 |
| 2020 | Information management | 61 | 30 | 7 | 1 | 0 | 0 | 0 | 91 | 1 | 70 |
| 2020 | Information technology | 60 | 27 | 9 | 4 | 0 | 0 | 0 | 87 | 4 | 230 |
| 2020 | Internal audit | 35 | 36 | 29 | 0 | 0 | 0 | 0 | 71 | 0 | 15 |
| 2020 | Evaluation | 47 | 37 | 6 | 3 | 7 | 0 | 0 | 84 | 10 | 30 |
| 2020 | Data sciences | 52 | 22 | 12 | 7 | 3 | 0 | 5 | 77 | 10 | 55 |
| 2020 | Policy | 54 | 33 | 9 | 3 | 1 | 0 | 0 | 87 | 4 | 485 |
| 2020 | Project management | 51 | 38 | 8 | 1 | 2 | 0 | 0 | 89 | 3 | 165 |
| 2020 | Other services to the public | 46 | 35 | 15 | 1 | 2 | 0 | 0 | 82 | 4 | 130 |
| 2020 | None of the above | 45 | 36 | 9 | 6 | 4 | 0 | 0 | 81 | 10 | 170 |
| 2019 | Client contact centre | 50 | 34 | 9 | 1 | 5 | 0 | 0 | 84 | 7 | 85 |
| 2019 | Federal regulators | 49 | 35 | 10 | 5 | 1 | 0 | 0 | 84 | 6 | 280 |
| 2019 | Compliance, inspection and enforcement | 47 | 34 | 13 | 4 | 2 | 0 | 0 | 81 | 6 | 425 |
| 2019 | Communications or public affairs | 46 | 38 | 11 | 3 | 2 | 1 | 0 | 84 | 5 | 175 |
| 2019 | Access to information and privacy | 33 | 33 | 17 | 9 | 8 | 0 | 0 | 66 | 17 | 10 |
| 2019 | Security | 63 | 29 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 20 |
| 2019 | Science and technology | 42 | 34 | 15 | 6 | 3 | 0 | 0 | 76 | 9 | 285 |
| 2019 | Library services | 68 | 19 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 15 |
| 2019 | Legal services | 60 | 27 | 5 | 4 | 5 | 0 | 0 | 87 | 9 | 45 |
| 2019 | Administration and operations | 53 | 31 | 11 | 4 | 2 | 0 | 0 | 84 | 6 | 490 |
| 2019 | Human resources | 55 | 30 | 11 | 2 | 1 | 0 | 0 | 86 | 3 | 190 |
| 2019 | Financial management | 51 | 34 | 11 | 2 | 3 | 0 | 0 | 84 | 5 | 180 |
| 2019 | Procurement | 45 | 38 | 14 | 3 | 0 | 0 | 0 | 83 | 3 | 30 |
| 2019 | Real property | 47 | 46 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Material management | 93 | 0 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Information management | 51 | 38 | 10 | 0 | 2 | 0 | 0 | 88 | 2 | 80 |
| 2019 | Information technology | 49 | 37 | 7 | 4 | 1 | 0 | 0 | 87 | 6 | 250 |
| 2019 | Internal audit | 32 | 51 | 18 | 0 | 0 | 0 | 0 | 82 | 0 | 20 |
| 2019 | Evaluation | 39 | 35 | 23 | 3 | 0 | 0 | 0 | 74 | 3 | 30 |
| 2019 | Data sciences | 55 | 30 | 9 | 5 | 2 | 0 | 0 | 84 | 7 | 50 |
| 2019 | Policy | 48 | 36 | 8 | 5 | 3 | 0 | 0 | 84 | 8 | 480 |
| 2019 | Project management | 59 | 31 | 6 | 3 | 1 | 0 | 0 | 90 | 4 | 165 |
| 2019 | Other services to the public | 46 | 32 | 15 | 5 | 2 | 0 | 0 | 78 | 7 | 100 |
| 2019 | None of the above | 45 | 34 | 15 | 3 | 3 | 0 | 0 | 79 | 6 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 34 | 37 | 13 | 9 | 4 | 0 | 3 | 73 | 13 | 90 |
| 2024 | Intelligence analysts | 47 | 31 | 7 | 11 | 4 | 0 | 0 | 78 | 15 | 50 |
| 2024 | Federal regulators | 33 | 39 | 11 | 10 | 7 | 0 | 0 | 72 | 17 | 255 |
| 2024 | Compliance, inspection and enforcement | 29 | 37 | 16 | 11 | 6 | 0 | 1 | 67 | 18 | 340 |
| 2024 | Communications or public affairs | 29 | 38 | 15 | 11 | 6 | 1 | 0 | 68 | 17 | 170 |
| 2024 | Access to information and privacy | 39 | 41 | 13 | 6 | 0 | 0 | 0 | 80 | 6 | 20 |
| 2024 | Security | 33 | 55 | 5 | 4 | 4 | 0 | 0 | 88 | 7 | 25 |
| 2024 | Science and technology | 26 | 31 | 18 | 11 | 13 | 0 | 1 | 58 | 24 | 300 |
| 2024 | Legal services | 25 | 43 | 12 | 13 | 7 | 0 | 0 | 68 | 20 | 55 |
| 2024 | Administration and operations | 33 | 31 | 16 | 10 | 9 | 0 | 1 | 65 | 19 | 485 |
| 2024 | Human resources | 34 | 37 | 15 | 8 | 5 | 0 | 2 | 72 | 13 | 185 |
| 2024 | Financial management | 29 | 46 | 15 | 6 | 4 | 0 | 0 | 75 | 10 | 170 |
| 2024 | Procurement | 32 | 30 | 15 | 12 | 11 | 0 | 0 | 62 | 23 | 25 |
| 2024 | Real property | 27 | 60 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 15 |
| 2024 | Material management | 31 | 39 | 7 | 5 | 14 | 0 | 6 | 74 | 19 | 15 |
| 2024 | Information management | 40 | 42 | 7 | 6 | 4 | 0 | 0 | 83 | 10 | 55 |
| 2024 | Information technology | 38 | 37 | 11 | 8 | 5 | 1 | 0 | 76 | 13 | 210 |
| 2024 | Internal audit | 20 | 52 | 0 | 20 | 8 | 0 | 0 | 71 | 29 | 10 |
| 2024 | Evaluation | 34 | 23 | 11 | 30 | 2 | 0 | 0 | 56 | 32 | 35 |
| 2024 | Data sciences | 37 | 33 | 7 | 14 | 9 | 0 | 0 | 70 | 23 | 75 |
| 2024 | Policy | 24 | 38 | 10 | 13 | 13 | 0 | 0 | 63 | 27 | 465 |
| 2024 | Project management | 26 | 44 | 11 | 14 | 5 | 0 | 0 | 69 | 20 | 170 |
| 2024 | Other services to the public | 36 | 34 | 15 | 7 | 9 | 0 | 0 | 70 | 16 | 120 |
| 2024 | None of the above | 29 | 41 | 13 | 8 | 7 | 1 | 2 | 71 | 15 | 170 |
| 2022 | Client contact centre | 40 | 33 | 13 | 10 | 3 | 0 | 0 | 73 | 13 | 95 |
| 2022 | Federal regulators | 37 | 36 | 12 | 8 | 6 | 0 | 0 | 73 | 15 | 290 |
| 2022 | Compliance, inspection and enforcement | 31 | 38 | 13 | 10 | 7 | 0 | 0 | 69 | 18 | 380 |
| 2022 | Communications or public affairs | 34 | 38 | 13 | 9 | 5 | 0 | 1 | 73 | 14 | 215 |
| 2022 | Access to information and privacy | 39 | 35 | 7 | 15 | 4 | 0 | 0 | 74 | 19 | 20 |
| 2022 | Security | 39 | 43 | 0 | 15 | 4 | 0 | 0 | 81 | 19 | 30 |
| 2022 | Science and technology | 28 | 37 | 14 | 13 | 7 | 0 | 0 | 65 | 20 | 350 |
| 2022 | Legal services | 27 | 42 | 11 | 11 | 6 | 0 | 1 | 71 | 18 | 60 |
| 2022 | Administration and operations | 36 | 35 | 16 | 6 | 7 | 0 | 0 | 72 | 12 | 480 |
| 2022 | Human resources | 35 | 39 | 11 | 9 | 4 | 0 | 1 | 76 | 14 | 245 |
| 2022 | Financial management | 32 | 44 | 10 | 11 | 3 | 0 | 0 | 76 | 14 | 210 |
| 2022 | Procurement | 45 | 41 | 7 | 3 | 4 | 0 | 0 | 86 | 8 | 40 |
| 2022 | Real property | 45 | 33 | 0 | 22 | 0 | 0 | 0 | 78 | 22 | 15 |
| 2022 | Material management | 40 | 24 | 30 | 0 | 6 | 0 | 0 | 63 | 6 | 10 |
| 2022 | Information management | 42 | 26 | 16 | 9 | 7 | 0 | 0 | 67 | 17 | 70 |
| 2022 | Information technology | 42 | 30 | 14 | 8 | 6 | 0 | 0 | 72 | 14 | 230 |
| 2022 | Internal audit | 39 | 18 | 0 | 37 | 5 | 0 | 0 | 57 | 43 | 15 |
| 2022 | Evaluation | 38 | 34 | 14 | 8 | 4 | 2 | 0 | 74 | 12 | 40 |
| 2022 | Data sciences | 38 | 35 | 9 | 9 | 8 | 0 | 0 | 74 | 17 | 75 |
| 2022 | Policy | 31 | 42 | 11 | 10 | 6 | 0 | 0 | 73 | 16 | 545 |
| 2022 | Project management | 38 | 40 | 8 | 10 | 4 | 0 | 0 | 78 | 14 | 205 |
| 2022 | Other services to the public | 27 | 40 | 11 | 11 | 9 | 1 | 1 | 69 | 21 | 125 |
| 2022 | None of the above | 36 | 36 | 9 | 12 | 7 | 1 | 0 | 72 | 19 | 185 |
| 2020 | Client contact centre | 35 | 33 | 15 | 13 | 4 | 0 | 0 | 68 | 17 | 80 |
| 2020 | Federal regulators | 35 | 34 | 13 | 11 | 7 | 0 | 0 | 69 | 18 | 275 |
| 2020 | Compliance, inspection and enforcement | 29 | 44 | 17 | 6 | 3 | 0 | 0 | 74 | 9 | 390 |
| 2020 | Communications or public affairs | 38 | 36 | 7 | 14 | 4 | 0 | 0 | 74 | 18 | 150 |
| 2020 | Access to information and privacy | 51 | 26 | 17 | 6 | 0 | 0 | 0 | 78 | 6 | 15 |
| 2020 | Security | 36 | 30 | 23 | 3 | 8 | 0 | 0 | 66 | 11 | 25 |
| 2020 | Science and technology | 23 | 35 | 18 | 17 | 7 | 0 | 0 | 58 | 24 | 310 |
| 2020 | Library services | 25 | 37 | 0 | 30 | 8 | 0 | 0 | 62 | 38 | 15 |
| 2020 | Legal services | 27 | 33 | 17 | 16 | 5 | 2 | 0 | 61 | 21 | 40 |
| 2020 | Administration and operations | 41 | 32 | 13 | 8 | 5 | 1 | 1 | 74 | 13 | 465 |
| 2020 | Human resources | 40 | 37 | 9 | 9 | 3 | 1 | 0 | 78 | 12 | 200 |
| 2020 | Financial management | 44 | 43 | 7 | 5 | 1 | 0 | 0 | 87 | 6 | 185 |
| 2020 | Procurement | 39 | 42 | 3 | 5 | 8 | 0 | 3 | 84 | 14 | 35 |
| 2020 | Real property | 47 | 29 | 16 | 8 | 0 | 0 | 0 | 76 | 8 | 15 |
| 2020 | Material management | 8 | 57 | 17 | 19 | 0 | 0 | 0 | 64 | 19 | 10 |
| 2020 | Information management | 48 | 31 | 13 | 5 | 3 | 0 | 0 | 79 | 8 | 70 |
| 2020 | Information technology | 38 | 40 | 11 | 7 | 3 | 0 | 0 | 78 | 11 | 230 |
| 2020 | Internal audit | 23 | 65 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2020 | Evaluation | 36 | 38 | 10 | 7 | 10 | 0 | 0 | 73 | 17 | 25 |
| 2020 | Data sciences | 42 | 42 | 8 | 0 | 5 | 0 | 4 | 87 | 5 | 55 |
| 2020 | Policy | 38 | 43 | 9 | 7 | 3 | 0 | 0 | 81 | 10 | 490 |
| 2020 | Project management | 43 | 34 | 10 | 10 | 3 | 0 | 0 | 77 | 13 | 165 |
| 2020 | Other services to the public | 28 | 43 | 13 | 8 | 8 | 0 | 0 | 71 | 16 | 135 |
| 2020 | None of the above | 30 | 31 | 19 | 9 | 10 | 0 | 1 | 62 | 19 | 175 |
| 2019 | Client contact centre | 32 | 39 | 19 | 4 | 5 | 1 | 0 | 72 | 9 | 85 |
| 2019 | Federal regulators | 27 | 42 | 12 | 10 | 10 | 0 | 0 | 68 | 20 | 280 |
| 2019 | Compliance, inspection and enforcement | 27 | 41 | 16 | 9 | 7 | 0 | 0 | 68 | 15 | 425 |
| 2019 | Communications or public affairs | 33 | 36 | 13 | 13 | 3 | 1 | 0 | 70 | 17 | 175 |
| 2019 | Access to information and privacy | 16 | 33 | 17 | 17 | 17 | 0 | 0 | 49 | 34 | 10 |
| 2019 | Security | 38 | 50 | 8 | 0 | 4 | 0 | 0 | 87 | 4 | 20 |
| 2019 | Science and technology | 22 | 36 | 18 | 13 | 11 | 0 | 0 | 58 | 24 | 285 |
| 2019 | Library services | 42 | 6 | 11 | 12 | 18 | 0 | 11 | 54 | 33 | 15 |
| 2019 | Legal services | 36 | 31 | 16 | 4 | 12 | 0 | 0 | 68 | 17 | 50 |
| 2019 | Administration and operations | 36 | 37 | 12 | 8 | 6 | 0 | 1 | 73 | 15 | 490 |
| 2019 | Human resources | 45 | 27 | 16 | 7 | 5 | 0 | 1 | 72 | 11 | 195 |
| 2019 | Financial management | 39 | 37 | 9 | 9 | 5 | 0 | 1 | 76 | 14 | 175 |
| 2019 | Procurement | 36 | 41 | 10 | 9 | 5 | 0 | 0 | 77 | 14 | 30 |
| 2019 | Real property | 22 | 58 | 5 | 14 | 0 | 0 | 0 | 80 | 14 | 15 |
| 2019 | Material management | 54 | 14 | 22 | 10 | 0 | 0 | 0 | 68 | 10 | 15 |
| 2019 | Information management | 43 | 40 | 7 | 6 | 4 | 0 | 0 | 82 | 10 | 85 |
| 2019 | Information technology | 35 | 40 | 12 | 5 | 6 | 1 | 0 | 76 | 12 | 250 |
| 2019 | Internal audit | 27 | 36 | 20 | 13 | 5 | 0 | 0 | 62 | 18 | 20 |
| 2019 | Evaluation | 19 | 47 | 17 | 10 | 7 | 0 | 0 | 66 | 18 | 30 |
| 2019 | Data sciences | 49 | 26 | 16 | 6 | 2 | 2 | 0 | 76 | 8 | 50 |
| 2019 | Policy | 37 | 39 | 10 | 8 | 5 | 0 | 0 | 77 | 13 | 480 |
| 2019 | Project management | 42 | 36 | 9 | 8 | 4 | 0 | 0 | 78 | 12 | 165 |
| 2019 | Other services to the public | 21 | 34 | 17 | 11 | 14 | 2 | 2 | 56 | 26 | 105 |
| 2019 | None of the above | 33 | 28 | 21 | 10 | 7 | 1 | 0 | 62 | 17 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 39 | 33 | 14 | 8 | 4 | 0 | 3 | 74 | 12 | 90 |
| 2024 | Intelligence analysts | 52 | 21 | 18 | 10 | 0 | 0 | 0 | 72 | 10 | 50 |
| 2024 | Federal regulators | 30 | 38 | 13 | 12 | 7 | 0 | 0 | 68 | 19 | 255 |
| 2024 | Compliance, inspection and enforcement | 33 | 34 | 17 | 8 | 7 | 0 | 1 | 67 | 15 | 340 |
| 2024 | Communications or public affairs | 30 | 39 | 14 | 10 | 6 | 1 | 1 | 70 | 16 | 170 |
| 2024 | Access to information and privacy | 39 | 37 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 20 |
| 2024 | Security | 45 | 47 | 5 | 0 | 0 | 4 | 0 | 95 | 0 | 25 |
| 2024 | Science and technology | 30 | 25 | 22 | 11 | 12 | 0 | 0 | 56 | 23 | 300 |
| 2024 | Legal services | 30 | 42 | 12 | 10 | 6 | 0 | 0 | 72 | 15 | 55 |
| 2024 | Administration and operations | 40 | 31 | 16 | 8 | 5 | 0 | 1 | 71 | 13 | 485 |
| 2024 | Human resources | 35 | 41 | 13 | 7 | 4 | 0 | 1 | 77 | 10 | 185 |
| 2024 | Financial management | 37 | 45 | 14 | 2 | 2 | 1 | 0 | 82 | 3 | 170 |
| 2024 | Procurement | 32 | 46 | 6 | 5 | 11 | 0 | 0 | 79 | 16 | 25 |
| 2024 | Real property | 33 | 33 | 35 | 0 | 0 | 0 | 0 | 65 | 0 | 15 |
| 2024 | Material management | 20 | 48 | 18 | 0 | 14 | 0 | 0 | 68 | 14 | 15 |
| 2024 | Information management | 55 | 32 | 7 | 1 | 5 | 0 | 0 | 87 | 6 | 55 |
| 2024 | Information technology | 44 | 32 | 15 | 6 | 3 | 0 | 1 | 76 | 10 | 210 |
| 2024 | Internal audit | 54 | 10 | 20 | 16 | 0 | 0 | 0 | 64 | 16 | 10 |
| 2024 | Evaluation | 31 | 17 | 28 | 13 | 11 | 0 | 0 | 48 | 24 | 35 |
| 2024 | Data sciences | 49 | 24 | 14 | 2 | 11 | 0 | 0 | 72 | 13 | 75 |
| 2024 | Policy | 28 | 38 | 10 | 13 | 10 | 0 | 0 | 66 | 23 | 470 |
| 2024 | Project management | 30 | 38 | 15 | 8 | 8 | 0 | 0 | 68 | 16 | 170 |
| 2024 | Other services to the public | 36 | 38 | 13 | 5 | 7 | 0 | 1 | 75 | 12 | 120 |
| 2024 | None of the above | 31 | 34 | 21 | 5 | 7 | 1 | 2 | 67 | 12 | 170 |
| 2022 | Client contact centre | 45 | 30 | 13 | 9 | 2 | 0 | 2 | 76 | 11 | 95 |
| 2022 | Federal regulators | 35 | 36 | 15 | 8 | 5 | 0 | 0 | 72 | 13 | 290 |
| 2022 | Compliance, inspection and enforcement | 31 | 38 | 14 | 9 | 7 | 0 | 0 | 70 | 16 | 380 |
| 2022 | Communications or public affairs | 40 | 32 | 15 | 8 | 5 | 0 | 0 | 72 | 13 | 210 |
| 2022 | Access to information and privacy | 45 | 46 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 20 |
| 2022 | Security | 60 | 34 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 30 |
| 2022 | Science and technology | 33 | 31 | 18 | 8 | 8 | 0 | 1 | 65 | 17 | 350 |
| 2022 | Legal services | 29 | 32 | 23 | 14 | 0 | 0 | 1 | 62 | 14 | 60 |
| 2022 | Administration and operations | 43 | 32 | 15 | 5 | 4 | 0 | 1 | 76 | 9 | 480 |
| 2022 | Human resources | 43 | 39 | 9 | 4 | 5 | 0 | 0 | 82 | 9 | 245 |
| 2022 | Financial management | 41 | 38 | 13 | 6 | 1 | 0 | 0 | 79 | 8 | 210 |
| 2022 | Procurement | 52 | 28 | 13 | 5 | 2 | 0 | 0 | 80 | 8 | 40 |
| 2022 | Real property | 46 | 34 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 15 |
| 2022 | Material management | 48 | 22 | 24 | 0 | 6 | 0 | 0 | 70 | 6 | 10 |
| 2022 | Information management | 45 | 30 | 16 | 6 | 4 | 0 | 0 | 75 | 10 | 70 |
| 2022 | Information technology | 41 | 33 | 16 | 7 | 3 | 1 | 0 | 74 | 10 | 230 |
| 2022 | Internal audit | 56 | 29 | 10 | 5 | 0 | 0 | 0 | 85 | 5 | 15 |
| 2022 | Evaluation | 44 | 29 | 18 | 10 | 0 | 0 | 0 | 72 | 10 | 40 |
| 2022 | Data sciences | 48 | 33 | 5 | 5 | 8 | 0 | 0 | 81 | 13 | 75 |
| 2022 | Policy | 33 | 41 | 13 | 7 | 5 | 0 | 0 | 75 | 12 | 545 |
| 2022 | Project management | 41 | 31 | 18 | 7 | 3 | 0 | 0 | 72 | 10 | 205 |
| 2022 | Other services to the public | 30 | 33 | 18 | 11 | 7 | 0 | 0 | 63 | 19 | 125 |
| 2022 | None of the above | 42 | 34 | 14 | 5 | 5 | 0 | 0 | 76 | 11 | 190 |
| 2020 | Client contact centre | 43 | 30 | 14 | 11 | 2 | 0 | 0 | 73 | 14 | 80 |
| 2020 | Federal regulators | 32 | 35 | 16 | 10 | 6 | 0 | 0 | 68 | 16 | 280 |
| 2020 | Compliance, inspection and enforcement | 32 | 39 | 15 | 9 | 3 | 0 | 1 | 72 | 13 | 390 |
| 2020 | Communications or public affairs | 38 | 39 | 12 | 7 | 4 | 0 | 0 | 77 | 11 | 150 |
| 2020 | Access to information and privacy | 44 | 26 | 15 | 15 | 0 | 0 | 0 | 70 | 15 | 20 |
| 2020 | Security | 39 | 32 | 28 | 0 | 0 | 0 | 0 | 72 | 0 | 25 |
| 2020 | Science and technology | 28 | 29 | 19 | 15 | 8 | 0 | 1 | 57 | 24 | 310 |
| 2020 | Library services | 40 | 22 | 7 | 22 | 8 | 0 | 0 | 62 | 30 | 15 |
| 2020 | Legal services | 37 | 20 | 25 | 11 | 7 | 0 | 0 | 57 | 18 | 40 |
| 2020 | Administration and operations | 44 | 29 | 15 | 7 | 3 | 1 | 0 | 75 | 10 | 465 |
| 2020 | Human resources | 48 | 37 | 9 | 4 | 2 | 0 | 0 | 85 | 6 | 200 |
| 2020 | Financial management | 47 | 36 | 10 | 4 | 2 | 1 | 0 | 84 | 6 | 185 |
| 2020 | Procurement | 45 | 32 | 10 | 11 | 3 | 0 | 0 | 76 | 14 | 35 |
| 2020 | Real property | 60 | 24 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 33 | 24 | 23 | 8 | 11 | 0 | 0 | 58 | 19 | 10 |
| 2020 | Information management | 40 | 38 | 12 | 4 | 6 | 0 | 0 | 79 | 10 | 70 |
| 2020 | Information technology | 40 | 39 | 10 | 7 | 3 | 0 | 0 | 79 | 10 | 235 |
| 2020 | Internal audit | 29 | 59 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2020 | Evaluation | 45 | 39 | 6 | 3 | 7 | 0 | 0 | 84 | 10 | 30 |
| 2020 | Data sciences | 50 | 34 | 9 | 3 | 3 | 0 | 0 | 84 | 6 | 55 |
| 2020 | Policy | 41 | 37 | 11 | 9 | 3 | 0 | 0 | 78 | 11 | 490 |
| 2020 | Project management | 42 | 33 | 12 | 10 | 4 | 0 | 0 | 75 | 14 | 165 |
| 2020 | Other services to the public | 28 | 35 | 18 | 10 | 9 | 0 | 0 | 63 | 19 | 135 |
| 2020 | None of the above | 31 | 33 | 18 | 9 | 9 | 0 | 1 | 64 | 18 | 175 |
| 2019 | Client contact centre | 40 | 30 | 17 | 3 | 9 | 0 | 1 | 71 | 12 | 85 |
| 2019 | Federal regulators | 26 | 36 | 15 | 14 | 9 | 0 | 0 | 62 | 23 | 280 |
| 2019 | Compliance, inspection and enforcement | 29 | 36 | 14 | 12 | 10 | 0 | 0 | 65 | 21 | 425 |
| 2019 | Communications or public affairs | 40 | 33 | 14 | 10 | 3 | 0 | 0 | 73 | 13 | 175 |
| 2019 | Access to information and privacy | 25 | 25 | 17 | 26 | 8 | 0 | 0 | 49 | 34 | 10 |
| 2019 | Security | 62 | 21 | 13 | 0 | 4 | 0 | 0 | 83 | 4 | 20 |
| 2019 | Science and technology | 22 | 32 | 18 | 16 | 11 | 1 | 0 | 55 | 28 | 285 |
| 2019 | Library services | 48 | 29 | 0 | 17 | 6 | 0 | 0 | 77 | 23 | 15 |
| 2019 | Legal services | 44 | 20 | 14 | 12 | 10 | 0 | 0 | 64 | 22 | 50 |
| 2019 | Administration and operations | 43 | 29 | 14 | 7 | 5 | 0 | 1 | 73 | 12 | 490 |
| 2019 | Human resources | 49 | 34 | 10 | 2 | 3 | 0 | 0 | 84 | 6 | 195 |
| 2019 | Financial management | 37 | 43 | 11 | 4 | 4 | 0 | 1 | 81 | 8 | 175 |
| 2019 | Procurement | 37 | 41 | 13 | 6 | 3 | 0 | 0 | 78 | 9 | 30 |
| 2019 | Real property | 41 | 41 | 12 | 7 | 0 | 0 | 0 | 81 | 7 | 15 |
| 2019 | Material management | 54 | 29 | 7 | 0 | 10 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 44 | 29 | 19 | 5 | 3 | 0 | 0 | 73 | 8 | 85 |
| 2019 | Information technology | 37 | 40 | 11 | 8 | 4 | 0 | 0 | 77 | 12 | 250 |
| 2019 | Internal audit | 35 | 37 | 15 | 13 | 0 | 0 | 0 | 72 | 13 | 20 |
| 2019 | Evaluation | 25 | 41 | 13 | 17 | 3 | 0 | 0 | 66 | 20 | 30 |
| 2019 | Data sciences | 48 | 26 | 16 | 3 | 7 | 0 | 0 | 73 | 11 | 50 |
| 2019 | Policy | 40 | 34 | 11 | 8 | 5 | 0 | 0 | 75 | 14 | 485 |
| 2019 | Project management | 43 | 32 | 10 | 9 | 5 | 1 | 0 | 76 | 14 | 165 |
| 2019 | Other services to the public | 22 | 33 | 20 | 8 | 12 | 2 | 2 | 58 | 21 | 105 |
| 2019 | None of the above | 35 | 34 | 16 | 10 | 6 | 0 | 0 | 69 | 15 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 51 | 37 | 9 | 3 | 2 | 0 | 0 | 87 | 4 | 90 |
| 2024 | Intelligence analysts | 36 | 44 | 10 | 5 | 6 | 0 | 0 | 80 | 10 | 50 |
| 2024 | Federal regulators | 29 | 43 | 13 | 10 | 5 | 0 | 0 | 72 | 15 | 255 |
| 2024 | Compliance, inspection and enforcement | 33 | 42 | 10 | 8 | 6 | 0 | 0 | 76 | 13 | 340 |
| 2024 | Communications or public affairs | 29 | 37 | 20 | 8 | 6 | 1 | 0 | 66 | 14 | 170 |
| 2024 | Access to information and privacy | 39 | 43 | 18 | 0 | 0 | 0 | 0 | 82 | 0 | 20 |
| 2024 | Security | 32 | 47 | 13 | 7 | 0 | 0 | 0 | 80 | 7 | 25 |
| 2024 | Science and technology | 38 | 26 | 18 | 9 | 8 | 0 | 1 | 64 | 17 | 300 |
| 2024 | Legal services | 34 | 48 | 12 | 6 | 1 | 0 | 0 | 81 | 7 | 55 |
| 2024 | Administration and operations | 37 | 35 | 15 | 8 | 5 | 0 | 0 | 72 | 13 | 485 |
| 2024 | Human resources | 35 | 44 | 11 | 7 | 3 | 0 | 0 | 79 | 10 | 185 |
| 2024 | Financial management | 36 | 48 | 11 | 3 | 2 | 0 | 0 | 84 | 5 | 170 |
| 2024 | Procurement | 28 | 45 | 15 | 5 | 7 | 0 | 0 | 73 | 12 | 25 |
| 2024 | Real property | 44 | 29 | 27 | 0 | 0 | 0 | 0 | 73 | 0 | 15 |
| 2024 | Material management | 31 | 33 | 18 | 5 | 14 | 0 | 0 | 64 | 18 | 15 |
| 2024 | Information management | 49 | 37 | 10 | 1 | 2 | 0 | 1 | 87 | 3 | 55 |
| 2024 | Information technology | 47 | 30 | 10 | 8 | 6 | 0 | 0 | 77 | 13 | 210 |
| 2024 | Internal audit | 28 | 38 | 10 | 16 | 0 | 8 | 0 | 72 | 17 | 10 |
| 2024 | Evaluation | 50 | 22 | 14 | 8 | 6 | 0 | 0 | 72 | 14 | 35 |
| 2024 | Data sciences | 38 | 25 | 13 | 10 | 11 | 1 | 1 | 66 | 21 | 75 |
| 2024 | Policy | 28 | 37 | 13 | 11 | 10 | 0 | 1 | 66 | 21 | 470 |
| 2024 | Project management | 28 | 42 | 12 | 14 | 3 | 1 | 1 | 71 | 17 | 170 |
| 2024 | Other services to the public | 43 | 32 | 13 | 5 | 7 | 0 | 0 | 75 | 12 | 120 |
| 2024 | None of the above | 31 | 42 | 14 | 6 | 5 | 0 | 1 | 74 | 11 | 170 |
| 2022 | Client contact centre | 44 | 41 | 10 | 4 | 2 | 0 | 0 | 84 | 6 | 95 |
| 2022 | Federal regulators | 41 | 34 | 14 | 7 | 2 | 1 | 0 | 76 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 34 | 39 | 14 | 9 | 3 | 0 | 0 | 74 | 12 | 380 |
| 2022 | Communications or public affairs | 40 | 38 | 12 | 7 | 3 | 0 | 0 | 78 | 10 | 215 |
| 2022 | Access to information and privacy | 41 | 50 | 0 | 4 | 5 | 0 | 0 | 91 | 9 | 20 |
| 2022 | Security | 51 | 32 | 8 | 3 | 6 | 0 | 0 | 83 | 9 | 30 |
| 2022 | Science and technology | 39 | 37 | 13 | 7 | 3 | 0 | 1 | 77 | 10 | 350 |
| 2022 | Legal services | 37 | 37 | 19 | 6 | 2 | 0 | 0 | 73 | 8 | 60 |
| 2022 | Administration and operations | 44 | 34 | 14 | 5 | 3 | 0 | 1 | 79 | 7 | 480 |
| 2022 | Human resources | 41 | 41 | 9 | 4 | 4 | 0 | 0 | 83 | 8 | 245 |
| 2022 | Financial management | 40 | 43 | 12 | 3 | 1 | 0 | 0 | 84 | 4 | 210 |
| 2022 | Procurement | 60 | 31 | 7 | 0 | 2 | 0 | 0 | 91 | 2 | 40 |
| 2022 | Real property | 53 | 20 | 28 | 0 | 0 | 0 | 0 | 72 | 0 | 15 |
| 2022 | Material management | 40 | 21 | 33 | 0 | 6 | 0 | 0 | 61 | 6 | 10 |
| 2022 | Information management | 42 | 33 | 18 | 5 | 2 | 0 | 0 | 74 | 7 | 70 |
| 2022 | Information technology | 37 | 36 | 14 | 9 | 3 | 0 | 0 | 74 | 12 | 230 |
| 2022 | Internal audit | 40 | 32 | 18 | 10 | 0 | 0 | 0 | 72 | 10 | 15 |
| 2022 | Evaluation | 57 | 30 | 6 | 8 | 0 | 0 | 0 | 86 | 8 | 40 |
| 2022 | Data sciences | 41 | 39 | 7 | 6 | 6 | 1 | 0 | 81 | 12 | 75 |
| 2022 | Policy | 36 | 38 | 12 | 9 | 4 | 0 | 1 | 75 | 13 | 545 |
| 2022 | Project management | 41 | 35 | 14 | 6 | 4 | 0 | 0 | 76 | 10 | 205 |
| 2022 | Other services to the public | 38 | 35 | 17 | 5 | 4 | 0 | 1 | 74 | 9 | 125 |
| 2022 | None of the above | 43 | 35 | 12 | 7 | 4 | 0 | 1 | 78 | 10 | 190 |
| 2020 | Client contact centre | 42 | 37 | 12 | 6 | 2 | 0 | 0 | 79 | 9 | 80 |
| 2020 | Federal regulators | 35 | 42 | 9 | 10 | 4 | 0 | 0 | 77 | 14 | 275 |
| 2020 | Compliance, inspection and enforcement | 32 | 46 | 13 | 7 | 2 | 0 | 0 | 78 | 9 | 390 |
| 2020 | Communications or public affairs | 40 | 39 | 4 | 12 | 4 | 0 | 0 | 80 | 16 | 150 |
| 2020 | Access to information and privacy | 20 | 41 | 10 | 16 | 0 | 13 | 0 | 70 | 18 | 20 |
| 2020 | Security | 52 | 19 | 18 | 7 | 4 | 0 | 0 | 72 | 11 | 25 |
| 2020 | Science and technology | 34 | 39 | 17 | 9 | 1 | 0 | 0 | 73 | 10 | 310 |
| 2020 | Library services | 32 | 30 | 8 | 15 | 15 | 0 | 0 | 62 | 30 | 15 |
| 2020 | Legal services | 35 | 39 | 7 | 14 | 5 | 0 | 0 | 74 | 20 | 40 |
| 2020 | Administration and operations | 44 | 36 | 12 | 6 | 2 | 0 | 0 | 80 | 8 | 465 |
| 2020 | Human resources | 42 | 44 | 7 | 5 | 3 | 0 | 0 | 86 | 8 | 195 |
| 2020 | Financial management | 46 | 40 | 9 | 4 | 1 | 0 | 0 | 86 | 5 | 185 |
| 2020 | Procurement | 28 | 53 | 6 | 10 | 3 | 0 | 0 | 81 | 13 | 35 |
| 2020 | Real property | 55 | 21 | 16 | 8 | 0 | 0 | 0 | 76 | 8 | 15 |
| 2020 | Material management | 19 | 43 | 17 | 20 | 0 | 0 | 0 | 63 | 20 | 10 |
| 2020 | Information management | 53 | 31 | 8 | 7 | 1 | 0 | 0 | 84 | 8 | 70 |
| 2020 | Information technology | 42 | 38 | 11 | 6 | 1 | 0 | 0 | 81 | 8 | 235 |
| 2020 | Internal audit | 40 | 36 | 12 | 12 | 0 | 0 | 0 | 76 | 12 | 15 |
| 2020 | Evaluation | 40 | 47 | 3 | 3 | 7 | 0 | 0 | 87 | 10 | 30 |
| 2020 | Data sciences | 38 | 45 | 8 | 3 | 5 | 2 | 0 | 84 | 8 | 55 |
| 2020 | Policy | 38 | 42 | 11 | 6 | 1 | 1 | 1 | 81 | 8 | 490 |
| 2020 | Project management | 43 | 39 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 165 |
| 2020 | Other services to the public | 33 | 38 | 13 | 9 | 6 | 1 | 0 | 72 | 15 | 130 |
| 2020 | None of the above | 28 | 39 | 18 | 8 | 7 | 0 | 0 | 67 | 15 | 170 |
| 2019 | Client contact centre | 33 | 45 | 12 | 4 | 4 | 1 | 1 | 80 | 8 | 85 |
| 2019 | Federal regulators | 34 | 38 | 13 | 11 | 3 | 0 | 0 | 73 | 14 | 275 |
| 2019 | Compliance, inspection and enforcement | 28 | 41 | 16 | 10 | 4 | 0 | 0 | 70 | 15 | 420 |
| 2019 | Communications or public affairs | 38 | 37 | 11 | 10 | 3 | 1 | 0 | 76 | 13 | 175 |
| 2019 | Access to information and privacy | 16 | 25 | 26 | 25 | 9 | 0 | 0 | 41 | 34 | 10 |
| 2019 | Security | 37 | 37 | 18 | 0 | 8 | 0 | 0 | 74 | 8 | 20 |
| 2019 | Science and technology | 31 | 38 | 18 | 8 | 3 | 1 | 0 | 70 | 11 | 285 |
| 2019 | Library services | 42 | 29 | 0 | 12 | 18 | 0 | 0 | 71 | 29 | 15 |
| 2019 | Legal services | 25 | 43 | 16 | 8 | 8 | 0 | 0 | 68 | 16 | 45 |
| 2019 | Administration and operations | 43 | 36 | 11 | 7 | 3 | 0 | 1 | 79 | 10 | 485 |
| 2019 | Human resources | 49 | 34 | 6 | 7 | 2 | 0 | 1 | 84 | 10 | 190 |
| 2019 | Financial management | 42 | 42 | 8 | 5 | 2 | 0 | 0 | 84 | 8 | 175 |
| 2019 | Procurement | 40 | 33 | 20 | 8 | 0 | 0 | 0 | 72 | 8 | 30 |
| 2019 | Real property | 34 | 52 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 15 |
| 2019 | Material management | 45 | 55 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2019 | Information management | 38 | 42 | 12 | 6 | 2 | 1 | 0 | 81 | 8 | 85 |
| 2019 | Information technology | 34 | 38 | 14 | 7 | 5 | 1 | 0 | 74 | 12 | 250 |
| 2019 | Internal audit | 42 | 37 | 11 | 5 | 0 | 0 | 5 | 83 | 5 | 20 |
| 2019 | Evaluation | 35 | 37 | 19 | 3 | 3 | 0 | 3 | 74 | 7 | 30 |
| 2019 | Data sciences | 43 | 42 | 14 | 2 | 0 | 0 | 0 | 84 | 2 | 50 |
| 2019 | Policy | 41 | 38 | 9 | 6 | 2 | 0 | 3 | 82 | 9 | 480 |
| 2019 | Project management | 36 | 43 | 10 | 8 | 2 | 0 | 0 | 79 | 10 | 165 |
| 2019 | Other services to the public | 25 | 37 | 16 | 8 | 10 | 0 | 5 | 65 | 18 | 100 |
| 2019 | None of the above | 31 | 38 | 16 | 9 | 5 | 0 | 0 | 69 | 14 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 45 | 28 | 21 | 5 | 1 | 0 | 0 | 73 | 6 | 90 |
| 2024 | Intelligence analysts | 44 | 34 | 10 | 8 | 4 | 0 | 0 | 78 | 12 | 50 |
| 2024 | Federal regulators | 38 | 41 | 12 | 4 | 3 | 1 | 0 | 81 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 41 | 38 | 12 | 5 | 3 | 0 | 0 | 79 | 8 | 340 |
| 2024 | Communications or public affairs | 29 | 46 | 12 | 6 | 6 | 0 | 0 | 75 | 13 | 170 |
| 2024 | Access to information and privacy | 51 | 25 | 15 | 0 | 9 | 0 | 0 | 76 | 9 | 20 |
| 2024 | Security | 27 | 62 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 25 |
| 2024 | Science and technology | 43 | 37 | 10 | 6 | 4 | 0 | 0 | 81 | 10 | 300 |
| 2024 | Legal services | 40 | 43 | 5 | 12 | 0 | 0 | 0 | 83 | 12 | 55 |
| 2024 | Administration and operations | 37 | 38 | 13 | 6 | 4 | 1 | 0 | 76 | 10 | 490 |
| 2024 | Human resources | 36 | 44 | 11 | 8 | 1 | 0 | 0 | 79 | 9 | 185 |
| 2024 | Financial management | 37 | 45 | 14 | 3 | 1 | 0 | 0 | 82 | 4 | 170 |
| 2024 | Procurement | 30 | 37 | 4 | 20 | 9 | 0 | 0 | 67 | 29 | 25 |
| 2024 | Real property | 20 | 58 | 6 | 8 | 8 | 0 | 0 | 78 | 16 | 15 |
| 2024 | Material management | 25 | 31 | 30 | 0 | 14 | 0 | 0 | 56 | 14 | 15 |
| 2024 | Information management | 34 | 55 | 7 | 1 | 2 | 0 | 0 | 90 | 3 | 55 |
| 2024 | Information technology | 45 | 32 | 15 | 4 | 4 | 0 | 0 | 77 | 8 | 210 |
| 2024 | Internal audit | 46 | 26 | 10 | 10 | 8 | 0 | 0 | 72 | 18 | 10 |
| 2024 | Evaluation | 46 | 27 | 11 | 11 | 5 | 0 | 0 | 72 | 16 | 35 |
| 2024 | Data sciences | 43 | 19 | 23 | 5 | 10 | 0 | 0 | 62 | 14 | 75 |
| 2024 | Policy | 29 | 40 | 12 | 11 | 8 | 1 | 0 | 69 | 19 | 470 |
| 2024 | Project management | 31 | 39 | 16 | 8 | 5 | 0 | 0 | 71 | 13 | 170 |
| 2024 | Other services to the public | 46 | 35 | 12 | 4 | 3 | 0 | 0 | 80 | 7 | 120 |
| 2024 | None of the above | 35 | 44 | 9 | 7 | 4 | 0 | 1 | 80 | 11 | 170 |
| 2022 | Client contact centre | 51 | 30 | 11 | 5 | 3 | 0 | 0 | 81 | 8 | 95 |
| 2022 | Federal regulators | 46 | 41 | 8 | 4 | 0 | 0 | 0 | 88 | 4 | 290 |
| 2022 | Compliance, inspection and enforcement | 42 | 37 | 10 | 9 | 2 | 1 | 0 | 80 | 11 | 380 |
| 2022 | Communications or public affairs | 41 | 45 | 9 | 4 | 2 | 0 | 0 | 86 | 6 | 215 |
| 2022 | Access to information and privacy | 48 | 31 | 13 | 4 | 5 | 0 | 0 | 78 | 9 | 20 |
| 2022 | Security | 37 | 42 | 14 | 3 | 4 | 0 | 0 | 79 | 7 | 30 |
| 2022 | Science and technology | 48 | 38 | 8 | 4 | 1 | 0 | 0 | 87 | 5 | 350 |
| 2022 | Legal services | 42 | 41 | 11 | 3 | 3 | 0 | 0 | 83 | 7 | 60 |
| 2022 | Administration and operations | 45 | 37 | 12 | 4 | 3 | 0 | 0 | 82 | 6 | 480 |
| 2022 | Human resources | 41 | 41 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 245 |
| 2022 | Financial management | 45 | 43 | 7 | 2 | 2 | 0 | 0 | 88 | 5 | 210 |
| 2022 | Procurement | 50 | 41 | 7 | 0 | 2 | 0 | 0 | 91 | 2 | 40 |
| 2022 | Real property | 26 | 53 | 15 | 6 | 0 | 0 | 0 | 79 | 6 | 15 |
| 2022 | Material management | 31 | 39 | 24 | 6 | 0 | 0 | 0 | 70 | 6 | 10 |
| 2022 | Information management | 45 | 41 | 6 | 4 | 4 | 0 | 0 | 86 | 9 | 70 |
| 2022 | Information technology | 41 | 34 | 15 | 6 | 4 | 0 | 0 | 75 | 10 | 230 |
| 2022 | Internal audit | 38 | 44 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 15 |
| 2022 | Evaluation | 55 | 34 | 9 | 2 | 0 | 0 | 0 | 89 | 2 | 40 |
| 2022 | Data sciences | 44 | 35 | 6 | 9 | 6 | 0 | 0 | 79 | 15 | 75 |
| 2022 | Policy | 38 | 41 | 11 | 7 | 3 | 0 | 0 | 79 | 10 | 545 |
| 2022 | Project management | 38 | 41 | 12 | 7 | 2 | 0 | 0 | 79 | 9 | 205 |
| 2022 | Other services to the public | 44 | 39 | 9 | 4 | 5 | 0 | 0 | 82 | 9 | 125 |
| 2022 | None of the above | 47 | 31 | 11 | 5 | 5 | 0 | 0 | 78 | 11 | 185 |
| 2020 | Client contact centre | 55 | 30 | 8 | 4 | 1 | 1 | 0 | 87 | 5 | 80 |
| 2020 | Federal regulators | 41 | 43 | 9 | 5 | 2 | 0 | 0 | 84 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 48 | 37 | 8 | 5 | 1 | 0 | 0 | 85 | 6 | 390 |
| 2020 | Communications or public affairs | 42 | 39 | 10 | 8 | 1 | 0 | 0 | 81 | 9 | 150 |
| 2020 | Access to information and privacy | 44 | 46 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 20 |
| 2020 | Security | 63 | 23 | 3 | 7 | 4 | 0 | 0 | 86 | 11 | 25 |
| 2020 | Science and technology | 42 | 40 | 11 | 6 | 1 | 0 | 0 | 82 | 7 | 310 |
| 2020 | Library services | 55 | 15 | 8 | 15 | 0 | 0 | 8 | 76 | 16 | 15 |
| 2020 | Legal services | 44 | 38 | 12 | 7 | 0 | 0 | 0 | 82 | 7 | 40 |
| 2020 | Administration and operations | 49 | 30 | 12 | 5 | 3 | 0 | 0 | 80 | 8 | 465 |
| 2020 | Human resources | 47 | 38 | 6 | 5 | 2 | 0 | 0 | 87 | 7 | 200 |
| 2020 | Financial management | 53 | 36 | 5 | 4 | 2 | 0 | 0 | 90 | 6 | 185 |
| 2020 | Procurement | 36 | 51 | 5 | 5 | 3 | 0 | 0 | 87 | 8 | 35 |
| 2020 | Real property | 37 | 47 | 0 | 16 | 0 | 0 | 0 | 84 | 16 | 15 |
| 2020 | Material management | 49 | 32 | 8 | 0 | 11 | 0 | 0 | 81 | 11 | 10 |
| 2020 | Information management | 49 | 37 | 12 | 1 | 0 | 0 | 0 | 87 | 1 | 70 |
| 2020 | Information technology | 47 | 35 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 235 |
| 2020 | Internal audit | 29 | 41 | 24 | 6 | 0 | 0 | 0 | 70 | 6 | 15 |
| 2020 | Evaluation | 41 | 46 | 3 | 6 | 3 | 0 | 0 | 87 | 10 | 30 |
| 2020 | Data sciences | 51 | 25 | 11 | 5 | 5 | 4 | 0 | 79 | 10 | 55 |
| 2020 | Policy | 44 | 41 | 9 | 5 | 1 | 0 | 0 | 85 | 7 | 490 |
| 2020 | Project management | 45 | 41 | 7 | 3 | 3 | 0 | 0 | 86 | 7 | 165 |
| 2020 | Other services to the public | 42 | 37 | 12 | 6 | 2 | 0 | 1 | 80 | 8 | 135 |
| 2020 | None of the above | 36 | 35 | 16 | 9 | 3 | 0 | 1 | 72 | 12 | 175 |
| 2019 | Client contact centre | 40 | 39 | 14 | 2 | 3 | 0 | 1 | 80 | 5 | 85 |
| 2019 | Federal regulators | 44 | 35 | 11 | 7 | 3 | 0 | 0 | 79 | 10 | 280 |
| 2019 | Compliance, inspection and enforcement | 39 | 40 | 13 | 5 | 3 | 0 | 0 | 80 | 8 | 430 |
| 2019 | Communications or public affairs | 48 | 33 | 13 | 5 | 1 | 0 | 0 | 81 | 6 | 175 |
| 2019 | Access to information and privacy | 25 | 17 | 33 | 17 | 8 | 0 | 0 | 42 | 25 | 10 |
| 2019 | Security | 53 | 38 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 20 |
| 2019 | Science and technology | 39 | 40 | 15 | 5 | 2 | 0 | 0 | 78 | 7 | 290 |
| 2019 | Library services | 54 | 23 | 12 | 12 | 0 | 0 | 0 | 77 | 12 | 15 |
| 2019 | Legal services | 42 | 39 | 11 | 2 | 6 | 0 | 0 | 81 | 8 | 50 |
| 2019 | Administration and operations | 45 | 36 | 10 | 5 | 3 | 0 | 0 | 81 | 8 | 495 |
| 2019 | Human resources | 54 | 30 | 10 | 3 | 3 | 0 | 0 | 84 | 6 | 190 |
| 2019 | Financial management | 44 | 43 | 6 | 3 | 4 | 0 | 0 | 87 | 7 | 180 |
| 2019 | Procurement | 49 | 35 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 30 |
| 2019 | Real property | 34 | 46 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 15 |
| 2019 | Material management | 69 | 24 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Information management | 44 | 43 | 10 | 3 | 0 | 0 | 0 | 87 | 3 | 85 |
| 2019 | Information technology | 37 | 41 | 12 | 7 | 3 | 0 | 0 | 78 | 10 | 250 |
| 2019 | Internal audit | 51 | 35 | 9 | 5 | 0 | 0 | 0 | 86 | 5 | 20 |
| 2019 | Evaluation | 35 | 39 | 19 | 3 | 3 | 0 | 0 | 75 | 6 | 30 |
| 2019 | Data sciences | 53 | 31 | 12 | 2 | 2 | 0 | 0 | 84 | 3 | 50 |
| 2019 | Policy | 46 | 37 | 9 | 6 | 2 | 0 | 0 | 83 | 8 | 485 |
| 2019 | Project management | 42 | 42 | 8 | 5 | 4 | 0 | 0 | 83 | 9 | 165 |
| 2019 | Other services to the public | 34 | 37 | 19 | 4 | 5 | 1 | 0 | 72 | 8 | 100 |
| 2019 | None of the above | 39 | 40 | 11 | 5 | 5 | 0 | 0 | 79 | 10 | 210 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 60 | 31 | 4 | 4 | 0 | 0 | 2 | 92 | 4 | 90 |
| 2024 | Intelligence analysts | 40 | 29 | 21 | 4 | 6 | 0 | 0 | 69 | 9 | 50 |
| 2024 | Federal regulators | 31 | 31 | 23 | 8 | 7 | 0 | 0 | 62 | 15 | 255 |
| 2024 | Compliance, inspection and enforcement | 37 | 39 | 15 | 6 | 2 | 0 | 0 | 77 | 8 | 340 |
| 2024 | Communications or public affairs | 42 | 34 | 13 | 7 | 4 | 0 | 1 | 77 | 10 | 170 |
| 2024 | Access to information and privacy | 42 | 40 | 4 | 5 | 9 | 0 | 0 | 82 | 14 | 20 |
| 2024 | Security | 37 | 10 | 35 | 3 | 11 | 4 | 0 | 50 | 14 | 25 |
| 2024 | Science and technology | 41 | 37 | 14 | 5 | 3 | 0 | 0 | 78 | 8 | 300 |
| 2024 | Legal services | 44 | 27 | 22 | 1 | 6 | 0 | 0 | 71 | 7 | 55 |
| 2024 | Administration and operations | 47 | 30 | 12 | 5 | 4 | 0 | 1 | 79 | 9 | 490 |
| 2024 | Human resources | 45 | 31 | 12 | 6 | 5 | 0 | 1 | 77 | 11 | 185 |
| 2024 | Financial management | 43 | 36 | 15 | 4 | 1 | 0 | 1 | 79 | 5 | 170 |
| 2024 | Procurement | 32 | 27 | 22 | 11 | 8 | 0 | 0 | 59 | 19 | 25 |
| 2024 | Real property | 12 | 25 | 34 | 23 | 6 | 0 | 0 | 37 | 29 | 15 |
| 2024 | Material management | 55 | 19 | 26 | 0 | 0 | 0 | 0 | 74 | 0 | 15 |
| 2024 | Information management | 52 | 36 | 7 | 5 | 0 | 0 | 0 | 88 | 5 | 55 |
| 2024 | Information technology | 43 | 34 | 11 | 6 | 5 | 0 | 1 | 78 | 11 | 210 |
| 2024 | Internal audit | 28 | 53 | 0 | 19 | 0 | 0 | 0 | 81 | 19 | 10 |
| 2024 | Evaluation | 53 | 23 | 21 | 0 | 3 | 0 | 0 | 76 | 3 | 35 |
| 2024 | Data sciences | 36 | 34 | 17 | 4 | 8 | 0 | 1 | 71 | 12 | 75 |
| 2024 | Policy | 33 | 32 | 19 | 11 | 5 | 0 | 1 | 65 | 16 | 470 |
| 2024 | Project management | 38 | 34 | 18 | 7 | 3 | 0 | 0 | 72 | 10 | 170 |
| 2024 | Other services to the public | 49 | 31 | 11 | 4 | 3 | 1 | 1 | 81 | 8 | 120 |
| 2024 | None of the above | 40 | 31 | 12 | 9 | 6 | 0 | 2 | 72 | 16 | 170 |
| 2022 | Client contact centre | 60 | 28 | 6 | 3 | 2 | 0 | 0 | 88 | 5 | 95 |
| 2022 | Federal regulators | 33 | 34 | 19 | 8 | 6 | 1 | 0 | 68 | 13 | 290 |
| 2022 | Compliance, inspection and enforcement | 42 | 36 | 12 | 6 | 3 | 0 | 1 | 79 | 9 | 380 |
| 2022 | Communications or public affairs | 41 | 36 | 10 | 7 | 5 | 0 | 0 | 78 | 13 | 215 |
| 2022 | Access to information and privacy | 24 | 29 | 29 | 9 | 9 | 0 | 0 | 53 | 18 | 20 |
| 2022 | Security | 34 | 37 | 16 | 2 | 10 | 0 | 0 | 71 | 13 | 30 |
| 2022 | Science and technology | 47 | 31 | 13 | 4 | 3 | 0 | 1 | 80 | 7 | 350 |
| 2022 | Legal services | 43 | 29 | 14 | 4 | 8 | 2 | 0 | 74 | 12 | 60 |
| 2022 | Administration and operations | 47 | 29 | 11 | 6 | 6 | 0 | 1 | 77 | 12 | 480 |
| 2022 | Human resources | 36 | 34 | 19 | 7 | 4 | 0 | 0 | 71 | 11 | 245 |
| 2022 | Financial management | 35 | 41 | 14 | 5 | 5 | 0 | 0 | 76 | 10 | 210 |
| 2022 | Procurement | 43 | 36 | 9 | 5 | 8 | 0 | 0 | 78 | 13 | 40 |
| 2022 | Real property | 40 | 21 | 14 | 20 | 6 | 0 | 0 | 61 | 25 | 15 |
| 2022 | Material management | 44 | 43 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 10 |
| 2022 | Information management | 52 | 30 | 7 | 7 | 3 | 0 | 0 | 83 | 10 | 70 |
| 2022 | Information technology | 41 | 32 | 14 | 9 | 3 | 0 | 1 | 74 | 12 | 230 |
| 2022 | Internal audit | 30 | 45 | 6 | 15 | 5 | 0 | 0 | 75 | 20 | 15 |
| 2022 | Evaluation | 68 | 20 | 10 | 2 | 0 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Data sciences | 41 | 32 | 12 | 6 | 8 | 1 | 0 | 73 | 14 | 75 |
| 2022 | Policy | 33 | 33 | 20 | 8 | 6 | 0 | 0 | 66 | 14 | 545 |
| 2022 | Project management | 38 | 29 | 12 | 12 | 7 | 1 | 1 | 69 | 19 | 205 |
| 2022 | Other services to the public | 51 | 24 | 16 | 4 | 4 | 0 | 1 | 76 | 8 | 125 |
| 2022 | None of the above | 38 | 29 | 17 | 6 | 9 | 0 | 1 | 68 | 15 | 190 |
| 2020 | Client contact centre | 54 | 29 | 11 | 4 | 2 | 0 | 0 | 83 | 6 | 80 |
| 2020 | Federal regulators | 33 | 34 | 18 | 11 | 4 | 0 | 0 | 67 | 15 | 280 |
| 2020 | Compliance, inspection and enforcement | 35 | 39 | 18 | 4 | 4 | 0 | 0 | 74 | 8 | 390 |
| 2020 | Communications or public affairs | 28 | 39 | 14 | 11 | 8 | 0 | 0 | 66 | 19 | 150 |
| 2020 | Access to information and privacy | 20 | 28 | 16 | 31 | 5 | 0 | 0 | 48 | 36 | 20 |
| 2020 | Security | 31 | 33 | 7 | 16 | 14 | 0 | 0 | 64 | 30 | 25 |
| 2020 | Science and technology | 31 | 38 | 20 | 6 | 4 | 0 | 0 | 69 | 11 | 310 |
| 2020 | Library services | 38 | 47 | 7 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 34 | 43 | 18 | 5 | 0 | 0 | 0 | 77 | 5 | 40 |
| 2020 | Administration and operations | 43 | 32 | 13 | 7 | 5 | 1 | 0 | 75 | 11 | 465 |
| 2020 | Human resources | 40 | 26 | 16 | 10 | 8 | 0 | 0 | 66 | 18 | 200 |
| 2020 | Financial management | 43 | 32 | 16 | 6 | 4 | 0 | 0 | 74 | 9 | 185 |
| 2020 | Procurement | 45 | 21 | 26 | 5 | 3 | 0 | 0 | 66 | 8 | 35 |
| 2020 | Real property | 47 | 45 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Material management | 60 | 32 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 10 |
| 2020 | Information management | 50 | 32 | 8 | 7 | 3 | 0 | 0 | 82 | 9 | 70 |
| 2020 | Information technology | 34 | 37 | 16 | 8 | 4 | 0 | 0 | 71 | 12 | 235 |
| 2020 | Internal audit | 52 | 36 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2020 | Evaluation | 34 | 31 | 15 | 16 | 3 | 0 | 0 | 65 | 20 | 30 |
| 2020 | Data sciences | 38 | 36 | 12 | 5 | 5 | 4 | 0 | 77 | 10 | 55 |
| 2020 | Policy | 28 | 33 | 19 | 10 | 10 | 0 | 0 | 61 | 20 | 490 |
| 2020 | Project management | 33 | 27 | 21 | 11 | 8 | 0 | 0 | 60 | 19 | 165 |
| 2020 | Other services to the public | 31 | 31 | 23 | 8 | 7 | 0 | 0 | 62 | 15 | 135 |
| 2020 | None of the above | 29 | 34 | 19 | 8 | 9 | 1 | 0 | 63 | 18 | 175 |
| 2019 | Client contact centre | 58 | 24 | 13 | 6 | 0 | 0 | 0 | 82 | 6 | 85 |
| 2019 | Federal regulators | 33 | 36 | 20 | 6 | 3 | 0 | 1 | 70 | 10 | 275 |
| 2019 | Compliance, inspection and enforcement | 34 | 36 | 15 | 8 | 5 | 0 | 1 | 71 | 14 | 425 |
| 2019 | Communications or public affairs | 35 | 34 | 21 | 6 | 4 | 0 | 1 | 70 | 9 | 175 |
| 2019 | Access to information and privacy | 15 | 16 | 34 | 9 | 26 | 0 | 0 | 32 | 34 | 10 |
| 2019 | Security | 35 | 30 | 8 | 9 | 18 | 0 | 0 | 65 | 26 | 20 |
| 2019 | Science and technology | 44 | 31 | 15 | 6 | 3 | 0 | 0 | 76 | 9 | 285 |
| 2019 | Library services | 57 | 6 | 18 | 12 | 6 | 0 | 0 | 63 | 19 | 15 |
| 2019 | Legal services | 33 | 41 | 20 | 4 | 2 | 0 | 0 | 74 | 6 | 50 |
| 2019 | Administration and operations | 46 | 32 | 15 | 5 | 2 | 0 | 0 | 78 | 7 | 490 |
| 2019 | Human resources | 43 | 34 | 13 | 7 | 3 | 0 | 0 | 77 | 10 | 190 |
| 2019 | Financial management | 43 | 39 | 12 | 3 | 2 | 1 | 0 | 83 | 5 | 175 |
| 2019 | Procurement | 38 | 35 | 9 | 14 | 3 | 0 | 0 | 73 | 18 | 30 |
| 2019 | Real property | 35 | 43 | 14 | 7 | 0 | 0 | 0 | 78 | 7 | 15 |
| 2019 | Material management | 100 | 0 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2019 | Information management | 53 | 30 | 11 | 4 | 2 | 0 | 0 | 83 | 6 | 85 |
| 2019 | Information technology | 39 | 32 | 16 | 9 | 3 | 0 | 0 | 71 | 12 | 250 |
| 2019 | Internal audit | 42 | 31 | 23 | 4 | 0 | 0 | 0 | 72 | 4 | 20 |
| 2019 | Evaluation | 48 | 22 | 19 | 11 | 0 | 0 | 0 | 70 | 11 | 30 |
| 2019 | Data sciences | 52 | 26 | 15 | 7 | 0 | 0 | 0 | 78 | 7 | 50 |
| 2019 | Policy | 37 | 35 | 17 | 8 | 3 | 0 | 0 | 72 | 11 | 485 |
| 2019 | Project management | 37 | 32 | 14 | 10 | 7 | 0 | 0 | 69 | 17 | 165 |
| 2019 | Other services to the public | 38 | 31 | 19 | 7 | 5 | 0 | 0 | 69 | 12 | 100 |
| 2019 | None of the above | 34 | 38 | 15 | 7 | 5 | 0 | 0 | 72 | 13 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 6 | 15 | 25 | 25 | 26 | 1 | 2 | 52 | 22 | 90 |
| 2024 | Intelligence analysts | 11 | 26 | 38 | 15 | 9 | 0 | 0 | 24 | 38 | 50 |
| 2024 | Federal regulators | 11 | 21 | 37 | 20 | 10 | 0 | 2 | 30 | 32 | 255 |
| 2024 | Compliance, inspection and enforcement | 4 | 22 | 35 | 19 | 16 | 2 | 1 | 36 | 28 | 340 |
| 2024 | Communications or public affairs | 14 | 30 | 33 | 15 | 5 | 0 | 2 | 21 | 45 | 170 |
| 2024 | Access to information and privacy | 11 | 22 | 29 | 20 | 0 | 0 | 18 | 25 | 41 | 20 |
| 2024 | Security | 19 | 33 | 27 | 5 | 3 | 13 | 0 | 9 | 60 | 25 |
| 2024 | Science and technology | 6 | 13 | 37 | 26 | 14 | 0 | 3 | 41 | 20 | 300 |
| 2024 | Legal services | 13 | 16 | 23 | 18 | 25 | 3 | 3 | 45 | 31 | 55 |
| 2024 | Administration and operations | 8 | 23 | 31 | 21 | 13 | 0 | 4 | 35 | 32 | 485 |
| 2024 | Human resources | 14 | 35 | 22 | 18 | 10 | 1 | 1 | 28 | 49 | 185 |
| 2024 | Financial management | 10 | 20 | 40 | 17 | 11 | 0 | 1 | 28 | 31 | 170 |
| 2024 | Procurement | 18 | 16 | 41 | 25 | 0 | 0 | 0 | 25 | 34 | 25 |
| 2024 | Real property | 15 | 54 | 16 | 8 | 7 | 0 | 0 | 15 | 70 | 15 |
| 2024 | Material management | 6 | 19 | 43 | 19 | 14 | 0 | 0 | 33 | 24 | 15 |
| 2024 | Information management | 9 | 11 | 34 | 29 | 13 | 0 | 4 | 43 | 21 | 55 |
| 2024 | Information technology | 9 | 21 | 30 | 29 | 10 | 0 | 2 | 40 | 30 | 210 |
| 2024 | Internal audit | 19 | 25 | 36 | 20 | 0 | 0 | 0 | 20 | 44 | 10 |
| 2024 | Evaluation | 2 | 12 | 34 | 23 | 26 | 0 | 3 | 51 | 15 | 35 |
| 2024 | Data sciences | 19 | 21 | 40 | 16 | 3 | 0 | 1 | 19 | 40 | 75 |
| 2024 | Policy | 18 | 26 | 38 | 14 | 3 | 0 | 0 | 17 | 45 | 470 |
| 2024 | Project management | 8 | 29 | 35 | 18 | 7 | 0 | 3 | 26 | 38 | 170 |
| 2024 | Other services to the public | 6 | 21 | 28 | 20 | 18 | 1 | 6 | 41 | 29 | 120 |
| 2024 | None of the above | 13 | 15 | 35 | 21 | 10 | 1 | 6 | 33 | 30 | 170 |
| 2022 | Client contact centre | 8 | 14 | 41 | 21 | 11 | 1 | 4 | 34 | 23 | 95 |
| 2022 | Federal regulators | 4 | 20 | 39 | 22 | 11 | 1 | 4 | 34 | 25 | 290 |
| 2022 | Compliance, inspection and enforcement | 5 | 13 | 37 | 28 | 13 | 1 | 4 | 42 | 19 | 380 |
| 2022 | Communications or public affairs | 12 | 24 | 32 | 16 | 12 | 2 | 2 | 29 | 37 | 210 |
| 2022 | Access to information and privacy | 14 | 25 | 17 | 26 | 6 | 7 | 5 | 36 | 45 | 20 |
| 2022 | Security | 21 | 32 | 16 | 25 | 6 | 0 | 0 | 31 | 53 | 30 |
| 2022 | Science and technology | 5 | 14 | 31 | 28 | 20 | 1 | 2 | 49 | 20 | 350 |
| 2022 | Legal services | 0 | 14 | 32 | 24 | 24 | 1 | 5 | 51 | 15 | 60 |
| 2022 | Administration and operations | 6 | 19 | 33 | 23 | 13 | 1 | 5 | 38 | 27 | 480 |
| 2022 | Human resources | 13 | 27 | 31 | 19 | 7 | 1 | 3 | 27 | 41 | 245 |
| 2022 | Financial management | 5 | 16 | 43 | 23 | 11 | 0 | 3 | 35 | 21 | 210 |
| 2022 | Procurement | 7 | 25 | 42 | 24 | 0 | 0 | 3 | 24 | 33 | 40 |
| 2022 | Real property | 14 | 40 | 33 | 7 | 7 | 0 | 0 | 13 | 54 | 15 |
| 2022 | Material management | 13 | 10 | 50 | 18 | 9 | 0 | 0 | 27 | 23 | 10 |
| 2022 | Information management | 5 | 20 | 32 | 27 | 14 | 0 | 2 | 41 | 26 | 70 |
| 2022 | Information technology | 6 | 25 | 36 | 21 | 9 | 1 | 2 | 31 | 31 | 230 |
| 2022 | Internal audit | 20 | 14 | 24 | 23 | 13 | 0 | 6 | 38 | 37 | 15 |
| 2022 | Evaluation | 7 | 13 | 24 | 23 | 28 | 0 | 5 | 54 | 20 | 40 |
| 2022 | Data sciences | 11 | 34 | 30 | 14 | 11 | 0 | 0 | 25 | 44 | 75 |
| 2022 | Policy | 12 | 22 | 41 | 16 | 7 | 0 | 1 | 24 | 34 | 545 |
| 2022 | Project management | 15 | 27 | 30 | 16 | 9 | 1 | 2 | 26 | 44 | 205 |
| 2022 | Other services to the public | 7 | 18 | 23 | 29 | 20 | 1 | 3 | 51 | 26 | 120 |
| 2022 | None of the above | 10 | 14 | 33 | 26 | 11 | 1 | 5 | 39 | 26 | 190 |
| 2020 | Client contact centre | 7 | 21 | 34 | 21 | 13 | 1 | 3 | 35 | 30 | 80 |
| 2020 | Federal regulators | 6 | 17 | 39 | 29 | 8 | 1 | 1 | 38 | 23 | 280 |
| 2020 | Compliance, inspection and enforcement | 4 | 15 | 43 | 26 | 11 | 1 | 1 | 38 | 19 | 390 |
| 2020 | Communications or public affairs | 9 | 33 | 33 | 17 | 7 | 1 | 0 | 24 | 42 | 150 |
| 2020 | Access to information and privacy | 5 | 44 | 31 | 20 | 0 | 0 | 0 | 20 | 49 | 20 |
| 2020 | Security | 20 | 21 | 17 | 26 | 16 | 0 | 0 | 42 | 41 | 25 |
| 2020 | Science and technology | 6 | 16 | 31 | 30 | 15 | 1 | 1 | 46 | 23 | 310 |
| 2020 | Library services | 7 | 15 | 45 | 25 | 8 | 0 | 0 | 32 | 22 | 15 |
| 2020 | Legal services | 5 | 21 | 32 | 16 | 24 | 2 | 0 | 41 | 26 | 40 |
| 2020 | Administration and operations | 6 | 18 | 37 | 24 | 13 | 1 | 2 | 38 | 24 | 470 |
| 2020 | Human resources | 17 | 27 | 33 | 13 | 7 | 1 | 1 | 20 | 46 | 200 |
| 2020 | Financial management | 5 | 21 | 35 | 25 | 11 | 1 | 3 | 37 | 27 | 185 |
| 2020 | Procurement | 13 | 10 | 43 | 16 | 10 | 8 | 0 | 28 | 26 | 35 |
| 2020 | Real property | 8 | 32 | 45 | 16 | 0 | 0 | 0 | 16 | 40 | 15 |
| 2020 | Material management | 8 | 42 | 34 | 15 | 0 | 0 | 0 | 15 | 50 | 10 |
| 2020 | Information management | 3 | 17 | 37 | 26 | 16 | 0 | 1 | 43 | 20 | 70 |
| 2020 | Information technology | 8 | 22 | 35 | 24 | 10 | 0 | 0 | 34 | 30 | 235 |
| 2020 | Internal audit | 6 | 12 | 35 | 40 | 6 | 0 | 0 | 46 | 18 | 15 |
| 2020 | Evaluation | 7 | 3 | 34 | 44 | 12 | 0 | 0 | 56 | 10 | 30 |
| 2020 | Data sciences | 9 | 14 | 42 | 23 | 7 | 0 | 4 | 32 | 24 | 55 |
| 2020 | Policy | 11 | 23 | 41 | 18 | 7 | 1 | 0 | 25 | 34 | 490 |
| 2020 | Project management | 12 | 27 | 31 | 21 | 9 | 0 | 1 | 29 | 39 | 165 |
| 2020 | Other services to the public | 12 | 18 | 32 | 22 | 15 | 1 | 0 | 37 | 30 | 135 |
| 2020 | None of the above | 12 | 25 | 32 | 19 | 9 | 1 | 2 | 29 | 38 | 175 |
| 2019 | Client contact centre | 9 | 22 | 37 | 17 | 8 | 1 | 5 | 26 | 34 | 85 |
| 2019 | Federal regulators | 8 | 20 | 38 | 25 | 8 | 1 | 1 | 34 | 28 | 280 |
| 2019 | Compliance, inspection and enforcement | 6 | 23 | 33 | 25 | 13 | 0 | 0 | 38 | 29 | 425 |
| 2019 | Communications or public affairs | 14 | 28 | 36 | 13 | 8 | 0 | 1 | 21 | 43 | 175 |
| 2019 | Access to information and privacy | 16 | 43 | 9 | 9 | 24 | 0 | 0 | 33 | 59 | 10 |
| 2019 | Security | 16 | 14 | 41 | 12 | 16 | 0 | 0 | 29 | 30 | 20 |
| 2019 | Science and technology | 7 | 19 | 38 | 23 | 11 | 1 | 1 | 34 | 27 | 290 |
| 2019 | Library services | 6 | 31 | 19 | 12 | 20 | 0 | 12 | 37 | 42 | 15 |
| 2019 | Legal services | 8 | 22 | 32 | 19 | 16 | 3 | 0 | 36 | 31 | 50 |
| 2019 | Administration and operations | 10 | 20 | 35 | 22 | 11 | 0 | 2 | 34 | 30 | 495 |
| 2019 | Human resources | 18 | 36 | 24 | 12 | 8 | 0 | 1 | 21 | 55 | 195 |
| 2019 | Financial management | 4 | 18 | 34 | 32 | 9 | 1 | 1 | 43 | 22 | 180 |
| 2019 | Procurement | 0 | 13 | 44 | 20 | 19 | 0 | 3 | 41 | 14 | 30 |
| 2019 | Real property | 22 | 43 | 28 | 0 | 7 | 0 | 0 | 7 | 65 | 15 |
| 2019 | Material management | 0 | 10 | 21 | 49 | 13 | 7 | 0 | 66 | 11 | 15 |
| 2019 | Information management | 9 | 29 | 39 | 14 | 7 | 1 | 1 | 21 | 38 | 85 |
| 2019 | Information technology | 12 | 32 | 33 | 16 | 6 | 0 | 1 | 22 | 44 | 250 |
| 2019 | Internal audit | 5 | 9 | 27 | 46 | 13 | 0 | 0 | 59 | 14 | 20 |
| 2019 | Evaluation | 9 | 16 | 21 | 38 | 17 | 0 | 0 | 55 | 25 | 30 |
| 2019 | Data sciences | 7 | 19 | 33 | 28 | 12 | 0 | 0 | 41 | 26 | 50 |
| 2019 | Policy | 9 | 19 | 45 | 20 | 7 | 0 | 1 | 26 | 28 | 485 |
| 2019 | Project management | 10 | 25 | 34 | 16 | 12 | 3 | 0 | 28 | 37 | 165 |
| 2019 | Other services to the public | 13 | 15 | 33 | 19 | 16 | 1 | 3 | 36 | 29 | 105 |
| 2019 | None of the above | 9 | 25 | 36 | 18 | 8 | 3 | 1 | 27 | 35 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 7 | 13 | 25 | 20 | 26 | 3 | 5 | 50 | 23 | 90 |
| 2024 | Intelligence analysts | 22 | 18 | 31 | 11 | 17 | 0 | 2 | 29 | 40 | 50 |
| 2024 | Federal regulators | 12 | 23 | 39 | 17 | 7 | 0 | 2 | 24 | 36 | 255 |
| 2024 | Compliance, inspection and enforcement | 12 | 25 | 31 | 15 | 13 | 2 | 3 | 29 | 39 | 340 |
| 2024 | Communications or public affairs | 23 | 26 | 31 | 10 | 5 | 2 | 3 | 16 | 52 | 170 |
| 2024 | Access to information and privacy | 5 | 40 | 28 | 6 | 4 | 0 | 18 | 11 | 55 | 20 |
| 2024 | Security | 10 | 38 | 23 | 16 | 0 | 13 | 0 | 18 | 56 | 25 |
| 2024 | Science and technology | 12 | 15 | 23 | 25 | 18 | 1 | 6 | 46 | 29 | 300 |
| 2024 | Legal services | 10 | 15 | 29 | 22 | 16 | 3 | 4 | 41 | 27 | 55 |
| 2024 | Administration and operations | 13 | 26 | 25 | 18 | 11 | 1 | 5 | 31 | 42 | 485 |
| 2024 | Human resources | 14 | 32 | 31 | 11 | 8 | 2 | 2 | 20 | 48 | 185 |
| 2024 | Financial management | 13 | 23 | 35 | 21 | 7 | 1 | 1 | 28 | 37 | 170 |
| 2024 | Procurement | 39 | 24 | 37 | 0 | 0 | 0 | 0 | 0 | 63 | 25 |
| 2024 | Real property | 19 | 60 | 14 | 0 | 6 | 0 | 0 | 6 | 80 | 15 |
| 2024 | Material management | 6 | 0 | 43 | 27 | 25 | 0 | 0 | 52 | 6 | 15 |
| 2024 | Information management | 11 | 17 | 25 | 21 | 18 | 0 | 8 | 42 | 30 | 55 |
| 2024 | Information technology | 19 | 23 | 22 | 19 | 12 | 0 | 3 | 32 | 44 | 210 |
| 2024 | Internal audit | 21 | 34 | 35 | 11 | 0 | 0 | 0 | 11 | 55 | 10 |
| 2024 | Evaluation | 5 | 9 | 32 | 21 | 23 | 3 | 7 | 48 | 16 | 35 |
| 2024 | Data sciences | 16 | 25 | 26 | 17 | 14 | 0 | 1 | 31 | 42 | 75 |
| 2024 | Policy | 22 | 25 | 30 | 19 | 3 | 1 | 1 | 22 | 48 | 470 |
| 2024 | Project management | 19 | 33 | 26 | 11 | 9 | 1 | 1 | 20 | 53 | 170 |
| 2024 | Other services to the public | 14 | 19 | 17 | 17 | 22 | 0 | 10 | 44 | 37 | 120 |
| 2024 | None of the above | 16 | 16 | 26 | 19 | 14 | 1 | 7 | 37 | 34 | 170 |
| 2022 | Client contact centre | 10 | 21 | 23 | 19 | 12 | 3 | 11 | 36 | 36 | 95 |
| 2022 | Federal regulators | 12 | 20 | 32 | 21 | 10 | 1 | 4 | 32 | 34 | 290 |
| 2022 | Compliance, inspection and enforcement | 12 | 18 | 31 | 22 | 11 | 2 | 4 | 35 | 32 | 375 |
| 2022 | Communications or public affairs | 20 | 26 | 29 | 12 | 7 | 4 | 1 | 21 | 49 | 215 |
| 2022 | Access to information and privacy | 9 | 22 | 33 | 8 | 21 | 7 | 0 | 31 | 34 | 20 |
| 2022 | Security | 18 | 16 | 43 | 16 | 5 | 0 | 3 | 21 | 35 | 30 |
| 2022 | Science and technology | 9 | 13 | 28 | 24 | 21 | 1 | 5 | 47 | 24 | 350 |
| 2022 | Legal services | 2 | 17 | 37 | 16 | 19 | 1 | 8 | 38 | 20 | 60 |
| 2022 | Administration and operations | 10 | 22 | 29 | 19 | 12 | 1 | 7 | 34 | 35 | 480 |
| 2022 | Human resources | 13 | 26 | 34 | 14 | 7 | 2 | 4 | 22 | 41 | 245 |
| 2022 | Financial management | 6 | 21 | 39 | 18 | 13 | 1 | 3 | 32 | 28 | 210 |
| 2022 | Procurement | 17 | 21 | 33 | 21 | 8 | 0 | 0 | 30 | 37 | 40 |
| 2022 | Real property | 41 | 19 | 34 | 0 | 7 | 0 | 0 | 7 | 60 | 15 |
| 2022 | Material management | 32 | 7 | 28 | 26 | 0 | 8 | 0 | 28 | 42 | 10 |
| 2022 | Information management | 8 | 17 | 32 | 25 | 12 | 3 | 2 | 39 | 27 | 70 |
| 2022 | Information technology | 10 | 18 | 33 | 24 | 9 | 1 | 4 | 36 | 29 | 230 |
| 2022 | Internal audit | 5 | 10 | 44 | 29 | 8 | 0 | 6 | 38 | 15 | 15 |
| 2022 | Evaluation | 3 | 4 | 26 | 35 | 20 | 9 | 3 | 63 | 7 | 40 |
| 2022 | Data sciences | 15 | 21 | 31 | 15 | 16 | 2 | 0 | 32 | 37 | 75 |
| 2022 | Policy | 14 | 23 | 37 | 18 | 7 | 0 | 1 | 25 | 37 | 545 |
| 2022 | Project management | 25 | 28 | 27 | 15 | 3 | 1 | 1 | 19 | 53 | 205 |
| 2022 | Other services to the public | 14 | 15 | 21 | 19 | 25 | 1 | 4 | 47 | 31 | 125 |
| 2022 | None of the above | 15 | 16 | 28 | 22 | 11 | 3 | 4 | 36 | 33 | 185 |
| 2020 | Client contact centre | 15 | 20 | 21 | 18 | 15 | 1 | 10 | 38 | 39 | 80 |
| 2020 | Federal regulators | 8 | 21 | 30 | 24 | 11 | 3 | 2 | 37 | 31 | 280 |
| 2020 | Compliance, inspection and enforcement | 13 | 19 | 31 | 24 | 8 | 2 | 2 | 34 | 34 | 390 |
| 2020 | Communications or public affairs | 18 | 29 | 37 | 10 | 5 | 1 | 1 | 15 | 48 | 150 |
| 2020 | Access to information and privacy | 15 | 30 | 34 | 15 | 0 | 5 | 0 | 16 | 48 | 20 |
| 2020 | Security | 14 | 20 | 20 | 12 | 34 | 0 | 0 | 47 | 34 | 25 |
| 2020 | Science and technology | 10 | 11 | 24 | 28 | 23 | 1 | 3 | 53 | 21 | 305 |
| 2020 | Library services | 22 | 8 | 55 | 15 | 0 | 0 | 0 | 15 | 30 | 15 |
| 2020 | Legal services | 12 | 20 | 22 | 17 | 20 | 5 | 5 | 40 | 35 | 40 |
| 2020 | Administration and operations | 8 | 17 | 35 | 21 | 14 | 4 | 2 | 37 | 26 | 470 |
| 2020 | Human resources | 13 | 20 | 31 | 22 | 9 | 2 | 2 | 33 | 35 | 200 |
| 2020 | Financial management | 7 | 19 | 29 | 28 | 13 | 1 | 2 | 43 | 27 | 185 |
| 2020 | Procurement | 15 | 14 | 29 | 37 | 6 | 0 | 0 | 42 | 29 | 35 |
| 2020 | Real property | 39 | 22 | 16 | 8 | 15 | 0 | 0 | 23 | 61 | 15 |
| 2020 | Material management | 0 | 39 | 52 | 9 | 0 | 0 | 0 | 9 | 39 | 10 |
| 2020 | Information management | 11 | 21 | 34 | 17 | 16 | 0 | 1 | 33 | 33 | 70 |
| 2020 | Information technology | 7 | 17 | 38 | 25 | 11 | 1 | 1 | 36 | 25 | 235 |
| 2020 | Internal audit | 6 | 24 | 24 | 40 | 6 | 0 | 0 | 46 | 30 | 15 |
| 2020 | Evaluation | 3 | 13 | 22 | 40 | 9 | 0 | 12 | 57 | 18 | 30 |
| 2020 | Data sciences | 2 | 14 | 38 | 26 | 14 | 3 | 4 | 43 | 17 | 55 |
| 2020 | Policy | 6 | 23 | 34 | 24 | 11 | 1 | 1 | 36 | 29 | 490 |
| 2020 | Project management | 20 | 24 | 29 | 19 | 6 | 1 | 1 | 25 | 45 | 165 |
| 2020 | Other services to the public | 14 | 12 | 25 | 26 | 19 | 4 | 2 | 47 | 27 | 130 |
| 2020 | None of the above | 19 | 16 | 25 | 22 | 14 | 2 | 3 | 37 | 36 | 175 |
| 2019 | Client contact centre | 16 | 22 | 27 | 17 | 6 | 5 | 8 | 25 | 44 | 85 |
| 2019 | Federal regulators | 12 | 21 | 32 | 23 | 10 | 1 | 1 | 33 | 34 | 280 |
| 2019 | Compliance, inspection and enforcement | 17 | 22 | 29 | 18 | 10 | 1 | 2 | 29 | 41 | 425 |
| 2019 | Communications or public affairs | 23 | 18 | 38 | 15 | 4 | 1 | 2 | 19 | 42 | 175 |
| 2019 | Access to information and privacy | 16 | 17 | 51 | 9 | 7 | 0 | 0 | 16 | 33 | 10 |
| 2019 | Security | 4 | 22 | 39 | 18 | 16 | 0 | 0 | 34 | 26 | 20 |
| 2019 | Science and technology | 11 | 14 | 28 | 25 | 17 | 2 | 2 | 44 | 26 | 285 |
| 2019 | Library services | 17 | 17 | 32 | 23 | 0 | 0 | 11 | 26 | 38 | 15 |
| 2019 | Legal services | 12 | 16 | 24 | 18 | 17 | 7 | 6 | 40 | 32 | 50 |
| 2019 | Administration and operations | 14 | 20 | 35 | 16 | 9 | 1 | 4 | 27 | 36 | 490 |
| 2019 | Human resources | 13 | 20 | 36 | 18 | 8 | 2 | 3 | 28 | 35 | 195 |
| 2019 | Financial management | 10 | 18 | 33 | 26 | 9 | 3 | 1 | 36 | 29 | 175 |
| 2019 | Procurement | 12 | 19 | 33 | 29 | 6 | 0 | 0 | 35 | 32 | 30 |
| 2019 | Real property | 34 | 34 | 32 | 0 | 0 | 0 | 0 | 0 | 68 | 15 |
| 2019 | Material management | 7 | 14 | 31 | 26 | 22 | 0 | 0 | 48 | 21 | 15 |
| 2019 | Information management | 15 | 23 | 27 | 22 | 6 | 5 | 2 | 30 | 41 | 85 |
| 2019 | Information technology | 12 | 29 | 28 | 17 | 9 | 3 | 1 | 28 | 42 | 250 |
| 2019 | Internal audit | 8 | 23 | 29 | 22 | 17 | 0 | 0 | 40 | 31 | 20 |
| 2019 | Evaluation | 6 | 15 | 35 | 14 | 23 | 3 | 3 | 39 | 23 | 30 |
| 2019 | Data sciences | 12 | 12 | 35 | 27 | 9 | 2 | 3 | 37 | 26 | 50 |
| 2019 | Policy | 9 | 21 | 34 | 25 | 10 | 0 | 0 | 35 | 30 | 485 |
| 2019 | Project management | 21 | 24 | 33 | 15 | 6 | 1 | 0 | 21 | 45 | 165 |
| 2019 | Other services to the public | 14 | 17 | 23 | 20 | 18 | 5 | 4 | 41 | 34 | 100 |
| 2019 | None of the above | 19 | 19 | 24 | 21 | 9 | 4 | 3 | 33 | 41 | 210 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 4 | 9 | 17 | 27 | 35 | 2 | 7 | 67 | 14 | 90 |
| 2024 | Intelligence analysts | 14 | 18 | 36 | 14 | 19 | 0 | 0 | 32 | 32 | 50 |
| 2024 | Federal regulators | 4 | 20 | 31 | 28 | 14 | 0 | 2 | 43 | 25 | 255 |
| 2024 | Compliance, inspection and enforcement | 3 | 12 | 29 | 31 | 22 | 2 | 2 | 55 | 15 | 340 |
| 2024 | Communications or public affairs | 17 | 25 | 40 | 12 | 6 | 0 | 1 | 18 | 42 | 170 |
| 2024 | Access to information and privacy | 14 | 10 | 48 | 10 | 0 | 0 | 18 | 12 | 30 | 20 |
| 2024 | Security | 3 | 18 | 29 | 29 | 8 | 13 | 0 | 43 | 24 | 25 |
| 2024 | Science and technology | 5 | 11 | 27 | 31 | 22 | 0 | 4 | 55 | 17 | 300 |
| 2024 | Legal services | 7 | 11 | 22 | 37 | 21 | 0 | 1 | 59 | 19 | 55 |
| 2024 | Administration and operations | 6 | 15 | 28 | 28 | 19 | 1 | 4 | 49 | 21 | 485 |
| 2024 | Human resources | 10 | 18 | 28 | 23 | 16 | 0 | 4 | 41 | 30 | 185 |
| 2024 | Financial management | 6 | 10 | 39 | 29 | 12 | 1 | 3 | 43 | 17 | 170 |
| 2024 | Procurement | 14 | 30 | 27 | 21 | 8 | 0 | 0 | 29 | 44 | 25 |
| 2024 | Real property | 7 | 41 | 28 | 18 | 6 | 0 | 0 | 24 | 48 | 15 |
| 2024 | Material management | 0 | 21 | 32 | 33 | 15 | 0 | 0 | 47 | 21 | 15 |
| 2024 | Information management | 10 | 7 | 15 | 40 | 23 | 2 | 3 | 65 | 18 | 55 |
| 2024 | Information technology | 6 | 10 | 31 | 31 | 20 | 1 | 1 | 52 | 16 | 210 |
| 2024 | Internal audit | 0 | 10 | 19 | 54 | 17 | 0 | 0 | 71 | 10 | 10 |
| 2024 | Evaluation | 10 | 11 | 27 | 20 | 28 | 0 | 3 | 49 | 22 | 35 |
| 2024 | Data sciences | 10 | 9 | 29 | 39 | 12 | 0 | 0 | 51 | 20 | 75 |
| 2024 | Policy | 18 | 25 | 34 | 18 | 5 | 0 | 0 | 23 | 42 | 470 |
| 2024 | Project management | 9 | 19 | 33 | 26 | 12 | 0 | 2 | 38 | 28 | 170 |
| 2024 | Other services to the public | 6 | 10 | 30 | 23 | 23 | 1 | 7 | 50 | 18 | 120 |
| 2024 | None of the above | 12 | 13 | 30 | 27 | 12 | 1 | 6 | 42 | 26 | 170 |
| 2022 | Client contact centre | 7 | 8 | 19 | 33 | 21 | 3 | 9 | 61 | 17 | 95 |
| 2022 | Federal regulators | 5 | 13 | 32 | 29 | 16 | 1 | 4 | 47 | 19 | 285 |
| 2022 | Compliance, inspection and enforcement | 3 | 6 | 26 | 37 | 25 | 1 | 2 | 64 | 9 | 380 |
| 2022 | Communications or public affairs | 11 | 23 | 35 | 14 | 13 | 3 | 1 | 29 | 35 | 215 |
| 2022 | Access to information and privacy | 12 | 4 | 53 | 18 | 5 | 7 | 0 | 25 | 18 | 20 |
| 2022 | Security | 7 | 28 | 16 | 25 | 21 | 0 | 3 | 47 | 37 | 30 |
| 2022 | Science and technology | 5 | 14 | 25 | 28 | 25 | 1 | 2 | 55 | 19 | 350 |
| 2022 | Legal services | 5 | 7 | 24 | 47 | 15 | 1 | 0 | 63 | 13 | 60 |
| 2022 | Administration and operations | 6 | 20 | 25 | 25 | 19 | 1 | 5 | 47 | 27 | 480 |
| 2022 | Human resources | 8 | 12 | 39 | 24 | 13 | 1 | 3 | 39 | 21 | 245 |
| 2022 | Financial management | 4 | 14 | 36 | 27 | 18 | 0 | 2 | 46 | 18 | 210 |
| 2022 | Procurement | 4 | 10 | 41 | 32 | 10 | 0 | 3 | 43 | 15 | 40 |
| 2022 | Real property | 15 | 26 | 39 | 20 | 0 | 0 | 0 | 20 | 41 | 15 |
| 2022 | Material management | 6 | 0 | 60 | 7 | 18 | 0 | 8 | 28 | 7 | 10 |
| 2022 | Information management | 6 | 9 | 22 | 27 | 30 | 0 | 5 | 61 | 15 | 70 |
| 2022 | Information technology | 8 | 12 | 29 | 28 | 19 | 2 | 2 | 50 | 20 | 230 |
| 2022 | Internal audit | 19 | 5 | 35 | 31 | 5 | 0 | 6 | 38 | 26 | 15 |
| 2022 | Evaluation | 0 | 9 | 18 | 34 | 36 | 0 | 4 | 73 | 9 | 40 |
| 2022 | Data sciences | 6 | 21 | 17 | 29 | 24 | 2 | 0 | 54 | 28 | 75 |
| 2022 | Policy | 16 | 24 | 30 | 18 | 11 | 0 | 1 | 29 | 41 | 545 |
| 2022 | Project management | 14 | 18 | 32 | 26 | 9 | 1 | 0 | 35 | 32 | 205 |
| 2022 | Other services to the public | 6 | 11 | 23 | 29 | 28 | 0 | 3 | 58 | 18 | 120 |
| 2022 | None of the above | 10 | 10 | 29 | 26 | 22 | 1 | 2 | 49 | 21 | 190 |
| 2020 | Client contact centre | 5 | 14 | 25 | 25 | 27 | 0 | 4 | 54 | 20 | 80 |
| 2020 | Federal regulators | 4 | 10 | 33 | 35 | 15 | 1 | 1 | 52 | 15 | 280 |
| 2020 | Compliance, inspection and enforcement | 3 | 7 | 31 | 40 | 17 | 1 | 1 | 59 | 10 | 390 |
| 2020 | Communications or public affairs | 15 | 29 | 33 | 17 | 5 | 1 | 0 | 22 | 45 | 150 |
| 2020 | Access to information and privacy | 21 | 33 | 16 | 25 | 5 | 0 | 0 | 30 | 54 | 20 |
| 2020 | Security | 6 | 13 | 24 | 28 | 29 | 0 | 0 | 57 | 19 | 25 |
| 2020 | Science and technology | 7 | 14 | 27 | 33 | 18 | 0 | 1 | 51 | 21 | 310 |
| 2020 | Library services | 0 | 23 | 45 | 17 | 15 | 0 | 0 | 32 | 23 | 15 |
| 2020 | Legal services | 5 | 10 | 25 | 30 | 25 | 2 | 2 | 58 | 16 | 40 |
| 2020 | Administration and operations | 5 | 14 | 30 | 28 | 18 | 2 | 2 | 48 | 20 | 465 |
| 2020 | Human resources | 10 | 23 | 31 | 23 | 10 | 2 | 1 | 34 | 34 | 200 |
| 2020 | Financial management | 5 | 15 | 29 | 30 | 19 | 0 | 2 | 50 | 20 | 185 |
| 2020 | Procurement | 6 | 26 | 31 | 29 | 9 | 0 | 0 | 37 | 32 | 35 |
| 2020 | Real property | 0 | 24 | 45 | 24 | 8 | 0 | 0 | 31 | 24 | 15 |
| 2020 | Material management | 8 | 15 | 23 | 26 | 28 | 0 | 0 | 54 | 23 | 10 |
| 2020 | Information management | 6 | 7 | 26 | 38 | 22 | 0 | 1 | 61 | 13 | 70 |
| 2020 | Information technology | 6 | 13 | 33 | 33 | 14 | 0 | 0 | 47 | 19 | 235 |
| 2020 | Internal audit | 6 | 18 | 23 | 12 | 40 | 0 | 0 | 52 | 24 | 15 |
| 2020 | Evaluation | 7 | 0 | 29 | 44 | 21 | 0 | 0 | 65 | 7 | 30 |
| 2020 | Data sciences | 3 | 8 | 28 | 37 | 20 | 0 | 4 | 59 | 11 | 55 |
| 2020 | Policy | 12 | 22 | 36 | 19 | 10 | 0 | 1 | 30 | 34 | 490 |
| 2020 | Project management | 12 | 18 | 33 | 21 | 14 | 1 | 1 | 36 | 30 | 165 |
| 2020 | Other services to the public | 8 | 14 | 33 | 24 | 19 | 2 | 0 | 44 | 23 | 130 |
| 2020 | None of the above | 9 | 13 | 33 | 28 | 14 | 2 | 1 | 43 | 23 | 175 |
| 2019 | Client contact centre | 5 | 11 | 23 | 31 | 21 | 2 | 7 | 57 | 17 | 85 |
| 2019 | Federal regulators | 6 | 12 | 30 | 33 | 19 | 0 | 1 | 52 | 18 | 280 |
| 2019 | Compliance, inspection and enforcement | 4 | 10 | 28 | 37 | 18 | 1 | 1 | 56 | 15 | 425 |
| 2019 | Communications or public affairs | 20 | 24 | 29 | 17 | 11 | 0 | 1 | 27 | 44 | 175 |
| 2019 | Access to information and privacy | 42 | 26 | 9 | 17 | 7 | 0 | 0 | 24 | 67 | 10 |
| 2019 | Security | 4 | 14 | 21 | 26 | 35 | 0 | 0 | 61 | 18 | 20 |
| 2019 | Science and technology | 7 | 15 | 30 | 30 | 15 | 1 | 1 | 46 | 23 | 285 |
| 2019 | Library services | 0 | 6 | 23 | 41 | 20 | 0 | 11 | 68 | 6 | 15 |
| 2019 | Legal services | 8 | 4 | 24 | 42 | 18 | 3 | 0 | 62 | 13 | 50 |
| 2019 | Administration and operations | 5 | 15 | 33 | 28 | 16 | 1 | 2 | 45 | 21 | 490 |
| 2019 | Human resources | 8 | 17 | 32 | 28 | 11 | 1 | 4 | 41 | 26 | 195 |
| 2019 | Financial management | 3 | 14 | 36 | 31 | 14 | 1 | 1 | 46 | 17 | 180 |
| 2019 | Procurement | 3 | 12 | 38 | 34 | 12 | 0 | 0 | 46 | 16 | 30 |
| 2019 | Real property | 14 | 22 | 51 | 13 | 0 | 0 | 0 | 13 | 36 | 15 |
| 2019 | Material management | 0 | 0 | 7 | 43 | 43 | 7 | 0 | 92 | 0 | 15 |
| 2019 | Information management | 2 | 12 | 29 | 28 | 24 | 3 | 1 | 54 | 15 | 80 |
| 2019 | Information technology | 7 | 16 | 33 | 28 | 14 | 1 | 2 | 42 | 24 | 245 |
| 2019 | Internal audit | 10 | 0 | 5 | 52 | 34 | 0 | 0 | 85 | 10 | 20 |
| 2019 | Evaluation | 3 | 10 | 17 | 45 | 25 | 0 | 0 | 70 | 13 | 30 |
| 2019 | Data sciences | 2 | 9 | 16 | 49 | 23 | 2 | 0 | 73 | 11 | 50 |
| 2019 | Policy | 9 | 20 | 39 | 23 | 8 | 0 | 0 | 32 | 29 | 480 |
| 2019 | Project management | 13 | 20 | 29 | 23 | 11 | 3 | 0 | 35 | 34 | 165 |
| 2019 | Other services to the public | 7 | 10 | 38 | 17 | 21 | 4 | 2 | 41 | 19 | 105 |
| 2019 | None of the above | 10 | 16 | 33 | 24 | 13 | 2 | 2 | 39 | 27 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 8 | 15 | 17 | 16 | 31 | 5 | 9 | 54 | 26 | 90 |
| 2024 | Intelligence analysts | 20 | 21 | 22 | 17 | 16 | 1 | 4 | 34 | 43 | 50 |
| 2024 | Federal regulators | 21 | 23 | 24 | 20 | 10 | 1 | 2 | 31 | 45 | 255 |
| 2024 | Compliance, inspection and enforcement | 12 | 21 | 26 | 18 | 18 | 2 | 2 | 38 | 35 | 340 |
| 2024 | Communications or public affairs | 17 | 22 | 30 | 16 | 8 | 3 | 4 | 25 | 43 | 170 |
| 2024 | Access to information and privacy | 12 | 11 | 29 | 29 | 0 | 0 | 18 | 36 | 29 | 20 |
| 2024 | Security | 15 | 35 | 24 | 3 | 7 | 16 | 0 | 11 | 60 | 25 |
| 2024 | Science and technology | 15 | 20 | 25 | 18 | 16 | 1 | 4 | 36 | 37 | 300 |
| 2024 | Legal services | 9 | 24 | 19 | 16 | 27 | 2 | 4 | 45 | 35 | 55 |
| 2024 | Administration and operations | 11 | 19 | 26 | 19 | 19 | 1 | 6 | 41 | 32 | 485 |
| 2024 | Human resources | 14 | 21 | 27 | 19 | 14 | 2 | 3 | 35 | 37 | 185 |
| 2024 | Financial management | 12 | 24 | 23 | 22 | 13 | 1 | 5 | 37 | 39 | 170 |
| 2024 | Procurement | 26 | 25 | 15 | 30 | 0 | 0 | 4 | 31 | 53 | 25 |
| 2024 | Real property | 35 | 34 | 6 | 18 | 6 | 0 | 0 | 24 | 69 | 15 |
| 2024 | Material management | 18 | 16 | 6 | 34 | 18 | 0 | 8 | 56 | 37 | 15 |
| 2024 | Information management | 7 | 8 | 23 | 28 | 29 | 4 | 1 | 61 | 15 | 55 |
| 2024 | Information technology | 17 | 25 | 22 | 14 | 18 | 2 | 2 | 33 | 44 | 210 |
| 2024 | Internal audit | 26 | 18 | 31 | 25 | 0 | 0 | 0 | 25 | 44 | 10 |
| 2024 | Evaluation | 6 | 23 | 24 | 13 | 34 | 0 | 0 | 47 | 29 | 35 |
| 2024 | Data sciences | 21 | 13 | 17 | 29 | 13 | 3 | 4 | 45 | 37 | 75 |
| 2024 | Policy | 21 | 24 | 29 | 15 | 8 | 1 | 1 | 24 | 46 | 465 |
| 2024 | Project management | 18 | 17 | 30 | 20 | 8 | 1 | 6 | 30 | 37 | 170 |
| 2024 | Other services to the public | 11 | 14 | 24 | 22 | 18 | 2 | 9 | 44 | 29 | 120 |
| 2024 | None of the above | 18 | 15 | 21 | 19 | 16 | 3 | 7 | 39 | 37 | 170 |
| 2022 | Client contact centre | 11 | 13 | 21 | 20 | 22 | 2 | 12 | 49 | 27 | 95 |
| 2022 | Federal regulators | 14 | 23 | 28 | 18 | 11 | 1 | 5 | 32 | 39 | 290 |
| 2022 | Compliance, inspection and enforcement | 6 | 19 | 25 | 22 | 20 | 3 | 4 | 46 | 28 | 380 |
| 2022 | Communications or public affairs | 12 | 19 | 26 | 19 | 18 | 1 | 5 | 40 | 33 | 215 |
| 2022 | Access to information and privacy | 12 | 11 | 26 | 14 | 36 | 0 | 0 | 51 | 23 | 20 |
| 2022 | Security | 13 | 27 | 17 | 28 | 10 | 0 | 6 | 40 | 42 | 30 |
| 2022 | Science and technology | 8 | 15 | 23 | 23 | 25 | 2 | 4 | 51 | 24 | 345 |
| 2022 | Legal services | 5 | 17 | 21 | 25 | 22 | 5 | 5 | 52 | 24 | 60 |
| 2022 | Administration and operations | 8 | 16 | 24 | 20 | 23 | 2 | 6 | 47 | 27 | 480 |
| 2022 | Human resources | 10 | 16 | 28 | 23 | 17 | 1 | 5 | 43 | 28 | 245 |
| 2022 | Financial management | 10 | 16 | 28 | 25 | 19 | 0 | 2 | 45 | 26 | 210 |
| 2022 | Procurement | 17 | 21 | 21 | 19 | 13 | 0 | 8 | 35 | 42 | 40 |
| 2022 | Real property | 14 | 46 | 13 | 7 | 20 | 0 | 0 | 26 | 61 | 15 |
| 2022 | Material management | 6 | 0 | 61 | 7 | 15 | 0 | 11 | 25 | 7 | 10 |
| 2022 | Information management | 12 | 21 | 19 | 23 | 25 | 0 | 0 | 48 | 33 | 70 |
| 2022 | Information technology | 16 | 25 | 22 | 18 | 14 | 2 | 3 | 34 | 43 | 230 |
| 2022 | Internal audit | 9 | 5 | 32 | 30 | 8 | 0 | 15 | 44 | 17 | 15 |
| 2022 | Evaluation | 4 | 7 | 19 | 27 | 37 | 0 | 6 | 68 | 12 | 40 |
| 2022 | Data sciences | 11 | 14 | 26 | 26 | 17 | 4 | 2 | 45 | 27 | 75 |
| 2022 | Policy | 14 | 18 | 26 | 22 | 13 | 2 | 4 | 38 | 35 | 545 |
| 2022 | Project management | 15 | 21 | 27 | 21 | 10 | 3 | 2 | 33 | 38 | 205 |
| 2022 | Other services to the public | 13 | 14 | 18 | 21 | 26 | 2 | 5 | 51 | 29 | 125 |
| 2022 | None of the above | 12 | 15 | 22 | 19 | 24 | 2 | 6 | 47 | 29 | 185 |
| 2020 | Client contact centre | 6 | 14 | 25 | 24 | 25 | 1 | 4 | 52 | 21 | 80 |
| 2020 | Federal regulators | 9 | 20 | 31 | 24 | 13 | 1 | 1 | 38 | 31 | 275 |
| 2020 | Compliance, inspection and enforcement | 8 | 21 | 28 | 25 | 16 | 1 | 1 | 42 | 29 | 385 |
| 2020 | Communications or public affairs | 13 | 21 | 28 | 22 | 10 | 2 | 4 | 34 | 37 | 150 |
| 2020 | Access to information and privacy | 36 | 13 | 5 | 25 | 21 | 0 | 0 | 46 | 50 | 20 |
| 2020 | Security | 10 | 19 | 22 | 21 | 28 | 0 | 0 | 49 | 29 | 25 |
| 2020 | Science and technology | 10 | 14 | 30 | 23 | 21 | 1 | 1 | 45 | 24 | 310 |
| 2020 | Library services | 38 | 8 | 7 | 22 | 25 | 0 | 0 | 47 | 46 | 15 |
| 2020 | Legal services | 14 | 16 | 26 | 20 | 22 | 2 | 0 | 43 | 31 | 40 |
| 2020 | Administration and operations | 9 | 16 | 23 | 26 | 22 | 1 | 3 | 49 | 26 | 470 |
| 2020 | Human resources | 24 | 23 | 17 | 16 | 18 | 1 | 1 | 34 | 48 | 200 |
| 2020 | Financial management | 7 | 21 | 21 | 27 | 22 | 0 | 2 | 50 | 28 | 185 |
| 2020 | Procurement | 11 | 27 | 21 | 21 | 10 | 3 | 8 | 35 | 42 | 35 |
| 2020 | Real property | 9 | 0 | 58 | 17 | 17 | 0 | 0 | 34 | 9 | 10 |
| 2020 | Material management | 17 | 0 | 45 | 29 | 10 | 0 | 0 | 39 | 17 | 10 |
| 2020 | Information management | 13 | 17 | 33 | 17 | 21 | 0 | 0 | 38 | 29 | 70 |
| 2020 | Information technology | 13 | 27 | 25 | 19 | 15 | 1 | 0 | 34 | 40 | 235 |
| 2020 | Internal audit | 12 | 18 | 29 | 12 | 29 | 0 | 0 | 41 | 30 | 15 |
| 2020 | Evaluation | 0 | 7 | 32 | 49 | 13 | 0 | 0 | 62 | 7 | 30 |
| 2020 | Data sciences | 2 | 20 | 28 | 27 | 18 | 2 | 4 | 47 | 23 | 55 |
| 2020 | Policy | 11 | 23 | 25 | 24 | 13 | 1 | 2 | 38 | 36 | 490 |
| 2020 | Project management | 20 | 13 | 33 | 19 | 10 | 1 | 4 | 31 | 35 | 165 |
| 2020 | Other services to the public | 10 | 24 | 27 | 18 | 18 | 1 | 0 | 37 | 35 | 130 |
| 2020 | None of the above | 13 | 20 | 28 | 22 | 12 | 2 | 3 | 36 | 35 | 175 |
| 2019 | Client contact centre | 7 | 12 | 30 | 27 | 18 | 1 | 6 | 48 | 20 | 85 |
| 2019 | Federal regulators | 12 | 20 | 29 | 23 | 13 | 1 | 1 | 37 | 33 | 280 |
| 2019 | Compliance, inspection and enforcement | 14 | 21 | 27 | 22 | 13 | 1 | 1 | 36 | 36 | 425 |
| 2019 | Communications or public affairs | 14 | 16 | 30 | 22 | 15 | 2 | 2 | 38 | 31 | 175 |
| 2019 | Access to information and privacy | 51 | 9 | 16 | 9 | 15 | 0 | 0 | 24 | 60 | 10 |
| 2019 | Security | 18 | 23 | 24 | 3 | 28 | 5 | 0 | 32 | 43 | 20 |
| 2019 | Science and technology | 10 | 18 | 30 | 20 | 18 | 2 | 2 | 40 | 29 | 285 |
| 2019 | Library services | 35 | 12 | 11 | 26 | 6 | 0 | 11 | 35 | 53 | 15 |
| 2019 | Legal services | 4 | 20 | 24 | 27 | 25 | 0 | 0 | 52 | 24 | 50 |
| 2019 | Administration and operations | 9 | 16 | 27 | 23 | 20 | 0 | 4 | 45 | 27 | 495 |
| 2019 | Human resources | 19 | 24 | 21 | 19 | 12 | 1 | 5 | 33 | 45 | 195 |
| 2019 | Financial management | 9 | 19 | 30 | 28 | 12 | 1 | 1 | 41 | 29 | 175 |
| 2019 | Procurement | 16 | 23 | 23 | 22 | 16 | 0 | 0 | 38 | 40 | 30 |
| 2019 | Real property | 29 | 7 | 34 | 7 | 22 | 0 | 0 | 29 | 37 | 15 |
| 2019 | Material management | 0 | 7 | 30 | 33 | 23 | 7 | 0 | 60 | 8 | 15 |
| 2019 | Information management | 13 | 14 | 32 | 19 | 18 | 4 | 0 | 38 | 28 | 85 |
| 2019 | Information technology | 23 | 24 | 27 | 16 | 10 | 1 | 0 | 26 | 47 | 250 |
| 2019 | Internal audit | 0 | 28 | 24 | 19 | 23 | 0 | 6 | 44 | 30 | 20 |
| 2019 | Evaluation | 7 | 17 | 31 | 19 | 20 | 6 | 0 | 41 | 25 | 30 |
| 2019 | Data sciences | 0 | 16 | 20 | 35 | 29 | 0 | 0 | 64 | 16 | 50 |
| 2019 | Policy | 8 | 18 | 30 | 25 | 14 | 2 | 2 | 41 | 28 | 485 |
| 2019 | Project management | 20 | 17 | 28 | 15 | 17 | 2 | 1 | 33 | 38 | 165 |
| 2019 | Other services to the public | 13 | 19 | 24 | 17 | 20 | 3 | 4 | 40 | 35 | 105 |
| 2019 | None of the above | 18 | 18 | 29 | 17 | 10 | 4 | 4 | 30 | 39 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 3 | 17 | 19 | 28 | 20 | 11 | 3 | 56 | 22 | 90 |
| 2024 | Intelligence analysts | 10 | 15 | 26 | 13 | 21 | 9 | 6 | 40 | 29 | 50 |
| 2024 | Federal regulators | 9 | 11 | 27 | 26 | 17 | 5 | 4 | 48 | 22 | 255 |
| 2024 | Compliance, inspection and enforcement | 8 | 14 | 23 | 23 | 23 | 6 | 2 | 50 | 24 | 340 |
| 2024 | Communications or public affairs | 16 | 12 | 24 | 25 | 16 | 4 | 3 | 44 | 30 | 170 |
| 2024 | Access to information and privacy | 6 | 24 | 14 | 34 | 4 | 0 | 18 | 46 | 37 | 20 |
| 2024 | Security | 26 | 7 | 36 | 13 | 13 | 0 | 5 | 27 | 35 | 25 |
| 2024 | Science and technology | 5 | 6 | 12 | 25 | 39 | 5 | 8 | 74 | 12 | 300 |
| 2024 | Legal services | 8 | 9 | 17 | 23 | 32 | 0 | 10 | 61 | 19 | 55 |
| 2024 | Administration and operations | 7 | 16 | 23 | 22 | 19 | 5 | 8 | 47 | 27 | 485 |
| 2024 | Human resources | 6 | 16 | 29 | 26 | 19 | 2 | 3 | 48 | 22 | 185 |
| 2024 | Financial management | 10 | 15 | 30 | 19 | 16 | 3 | 6 | 38 | 28 | 170 |
| 2024 | Procurement | 22 | 30 | 22 | 16 | 4 | 3 | 3 | 22 | 55 | 25 |
| 2024 | Real property | 13 | 28 | 46 | 6 | 6 | 0 | 0 | 13 | 41 | 15 |
| 2024 | Material management | 8 | 0 | 19 | 39 | 21 | 0 | 13 | 68 | 9 | 15 |
| 2024 | Information management | 2 | 10 | 20 | 24 | 35 | 0 | 9 | 65 | 13 | 55 |
| 2024 | Information technology | 6 | 16 | 22 | 26 | 20 | 4 | 7 | 51 | 24 | 210 |
| 2024 | Internal audit | 18 | 17 | 40 | 25 | 0 | 0 | 0 | 25 | 35 | 10 |
| 2024 | Evaluation | 6 | 9 | 23 | 7 | 41 | 11 | 4 | 55 | 18 | 35 |
| 2024 | Data sciences | 13 | 7 | 26 | 23 | 28 | 2 | 0 | 53 | 20 | 75 |
| 2024 | Policy | 13 | 12 | 26 | 28 | 15 | 2 | 4 | 45 | 27 | 465 |
| 2024 | Project management | 9 | 20 | 28 | 23 | 13 | 3 | 4 | 39 | 31 | 170 |
| 2024 | Other services to the public | 8 | 11 | 11 | 20 | 30 | 13 | 7 | 62 | 24 | 120 |
| 2024 | None of the above | 7 | 12 | 24 | 20 | 20 | 6 | 11 | 48 | 23 | 170 |
| 2022 | Client contact centre | 9 | 23 | 25 | 15 | 15 | 5 | 8 | 35 | 37 | 95 |
| 2022 | Federal regulators | 5 | 17 | 26 | 25 | 18 | 3 | 6 | 47 | 24 | 290 |
| 2022 | Compliance, inspection and enforcement | 10 | 17 | 25 | 21 | 17 | 4 | 6 | 42 | 30 | 380 |
| 2022 | Communications or public affairs | 12 | 16 | 23 | 15 | 24 | 5 | 7 | 43 | 31 | 215 |
| 2022 | Access to information and privacy | 4 | 12 | 16 | 9 | 29 | 16 | 14 | 53 | 24 | 20 |
| 2022 | Security | 14 | 10 | 35 | 34 | 2 | 3 | 2 | 38 | 25 | 30 |
| 2022 | Science and technology | 5 | 9 | 15 | 24 | 31 | 7 | 8 | 66 | 16 | 350 |
| 2022 | Legal services | 3 | 27 | 25 | 16 | 18 | 3 | 8 | 39 | 34 | 60 |
| 2022 | Administration and operations | 10 | 18 | 22 | 19 | 17 | 6 | 7 | 42 | 33 | 480 |
| 2022 | Human resources | 9 | 23 | 21 | 20 | 13 | 6 | 7 | 38 | 38 | 245 |
| 2022 | Financial management | 7 | 19 | 25 | 27 | 17 | 2 | 4 | 47 | 27 | 210 |
| 2022 | Procurement | 9 | 12 | 35 | 15 | 17 | 4 | 8 | 36 | 24 | 40 |
| 2022 | Real property | 7 | 7 | 33 | 33 | 20 | 0 | 0 | 53 | 14 | 15 |
| 2022 | Material management | 6 | 21 | 14 | 32 | 9 | 11 | 8 | 50 | 33 | 10 |
| 2022 | Information management | 6 | 13 | 24 | 31 | 20 | 1 | 5 | 55 | 20 | 70 |
| 2022 | Information technology | 9 | 17 | 24 | 19 | 20 | 4 | 7 | 44 | 29 | 230 |
| 2022 | Internal audit | 11 | 10 | 34 | 39 | 0 | 0 | 6 | 42 | 22 | 15 |
| 2022 | Evaluation | 4 | 7 | 22 | 10 | 37 | 9 | 11 | 58 | 14 | 40 |
| 2022 | Data sciences | 13 | 7 | 26 | 22 | 18 | 12 | 2 | 46 | 24 | 75 |
| 2022 | Policy | 9 | 14 | 27 | 25 | 18 | 3 | 4 | 47 | 24 | 545 |
| 2022 | Project management | 15 | 22 | 27 | 20 | 10 | 3 | 2 | 32 | 39 | 205 |
| 2022 | Other services to the public | 9 | 9 | 20 | 21 | 32 | 3 | 5 | 58 | 21 | 120 |
| 2022 | None of the above | 14 | 11 | 24 | 23 | 19 | 2 | 7 | 46 | 27 | 190 |
| 2020 | Client contact centre | 10 | 21 | 24 | 16 | 19 | 6 | 4 | 39 | 35 | 80 |
| 2020 | Federal regulators | 3 | 13 | 25 | 30 | 23 | 3 | 3 | 56 | 17 | 275 |
| 2020 | Compliance, inspection and enforcement | 5 | 8 | 29 | 28 | 23 | 4 | 3 | 55 | 15 | 390 |
| 2020 | Communications or public affairs | 14 | 23 | 18 | 30 | 13 | 1 | 1 | 44 | 38 | 150 |
| 2020 | Access to information and privacy | 31 | 23 | 5 | 15 | 15 | 5 | 5 | 34 | 61 | 20 |
| 2020 | Security | 3 | 27 | 28 | 16 | 26 | 0 | 0 | 41 | 31 | 25 |
| 2020 | Science and technology | 4 | 6 | 14 | 32 | 34 | 5 | 4 | 73 | 11 | 305 |
| 2020 | Library services | 7 | 23 | 15 | 40 | 15 | 0 | 0 | 55 | 30 | 15 |
| 2020 | Legal services | 21 | 17 | 20 | 11 | 25 | 4 | 2 | 38 | 40 | 40 |
| 2020 | Administration and operations | 7 | 15 | 20 | 27 | 23 | 4 | 3 | 55 | 24 | 470 |
| 2020 | Human resources | 16 | 20 | 26 | 17 | 16 | 4 | 1 | 35 | 38 | 195 |
| 2020 | Financial management | 5 | 14 | 25 | 31 | 21 | 1 | 4 | 54 | 20 | 185 |
| 2020 | Procurement | 5 | 23 | 24 | 19 | 16 | 13 | 0 | 39 | 33 | 35 |
| 2020 | Real property | 0 | 0 | 21 | 63 | 16 | 0 | 0 | 79 | 0 | 15 |
| 2020 | Material management | 15 | 39 | 20 | 0 | 26 | 0 | 0 | 26 | 54 | 10 |
| 2020 | Information management | 7 | 15 | 19 | 38 | 20 | 0 | 1 | 58 | 23 | 70 |
| 2020 | Information technology | 4 | 14 | 28 | 29 | 20 | 3 | 2 | 52 | 18 | 235 |
| 2020 | Internal audit | 18 | 12 | 40 | 18 | 12 | 0 | 0 | 30 | 30 | 15 |
| 2020 | Evaluation | 14 | 0 | 37 | 21 | 22 | 6 | 0 | 46 | 15 | 30 |
| 2020 | Data sciences | 2 | 9 | 24 | 27 | 31 | 3 | 4 | 63 | 11 | 55 |
| 2020 | Policy | 4 | 10 | 24 | 33 | 23 | 3 | 3 | 60 | 15 | 490 |
| 2020 | Project management | 8 | 20 | 24 | 23 | 20 | 4 | 1 | 45 | 30 | 165 |
| 2020 | Other services to the public | 13 | 13 | 19 | 20 | 27 | 7 | 1 | 51 | 28 | 130 |
| 2020 | None of the above | 14 | 14 | 16 | 28 | 22 | 4 | 2 | 53 | 30 | 170 |
| 2019 | Client contact centre | 9 | 22 | 27 | 17 | 16 | 4 | 5 | 36 | 34 | 85 |
| 2019 | Federal regulators | 7 | 18 | 25 | 30 | 17 | 1 | 2 | 48 | 25 | 280 |
| 2019 | Compliance, inspection and enforcement | 9 | 19 | 26 | 24 | 17 | 2 | 2 | 43 | 30 | 425 |
| 2019 | Communications or public affairs | 13 | 19 | 30 | 19 | 14 | 3 | 1 | 35 | 34 | 175 |
| 2019 | Access to information and privacy | 51 | 25 | 9 | 8 | 7 | 0 | 0 | 15 | 76 | 10 |
| 2019 | Security | 22 | 26 | 26 | 8 | 13 | 5 | 0 | 23 | 50 | 20 |
| 2019 | Science and technology | 2 | 6 | 20 | 32 | 31 | 5 | 4 | 69 | 9 | 285 |
| 2019 | Library services | 29 | 12 | 6 | 17 | 20 | 0 | 17 | 44 | 50 | 15 |
| 2019 | Legal services | 10 | 9 | 26 | 25 | 26 | 2 | 2 | 53 | 20 | 45 |
| 2019 | Administration and operations | 9 | 19 | 25 | 24 | 17 | 1 | 4 | 43 | 30 | 490 |
| 2019 | Human resources | 27 | 17 | 28 | 13 | 10 | 3 | 2 | 24 | 47 | 195 |
| 2019 | Financial management | 10 | 23 | 30 | 24 | 9 | 3 | 2 | 35 | 34 | 175 |
| 2019 | Procurement | 18 | 22 | 25 | 13 | 19 | 3 | 0 | 33 | 41 | 30 |
| 2019 | Real property | 7 | 22 | 29 | 27 | 14 | 0 | 0 | 42 | 29 | 15 |
| 2019 | Material management | 7 | 24 | 22 | 24 | 23 | 0 | 0 | 47 | 31 | 15 |
| 2019 | Information management | 5 | 19 | 33 | 21 | 17 | 2 | 3 | 40 | 25 | 80 |
| 2019 | Information technology | 8 | 20 | 26 | 27 | 18 | 2 | 1 | 46 | 28 | 250 |
| 2019 | Internal audit | 14 | 5 | 36 | 27 | 13 | 6 | 0 | 42 | 20 | 20 |
| 2019 | Evaluation | 3 | 18 | 25 | 13 | 27 | 15 | 0 | 47 | 24 | 30 |
| 2019 | Data sciences | 7 | 14 | 26 | 29 | 19 | 5 | 0 | 51 | 22 | 50 |
| 2019 | Policy | 8 | 11 | 23 | 33 | 21 | 2 | 2 | 57 | 19 | 485 |
| 2019 | Project management | 13 | 19 | 29 | 18 | 14 | 4 | 2 | 34 | 35 | 165 |
| 2019 | Other services to the public | 14 | 10 | 30 | 17 | 17 | 7 | 4 | 39 | 27 | 100 |
| 2019 | None of the above | 7 | 16 | 28 | 23 | 16 | 6 | 3 | 43 | 26 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 2 | 12 | 17 | 27 | 32 | 6 | 5 | 65 | 16 | 90 |
| 2024 | Intelligence analysts | 13 | 17 | 31 | 26 | 10 | 0 | 4 | 37 | 31 | 50 |
| 2024 | Federal regulators | 16 | 16 | 37 | 18 | 10 | 2 | 2 | 29 | 33 | 255 |
| 2024 | Compliance, inspection and enforcement | 8 | 24 | 33 | 19 | 11 | 3 | 2 | 32 | 34 | 340 |
| 2024 | Communications or public affairs | 17 | 17 | 33 | 16 | 10 | 4 | 4 | 27 | 36 | 170 |
| 2024 | Access to information and privacy | 0 | 10 | 38 | 24 | 10 | 0 | 18 | 42 | 12 | 20 |
| 2024 | Security | 27 | 17 | 20 | 17 | 3 | 13 | 2 | 23 | 53 | 25 |
| 2024 | Science and technology | 11 | 19 | 30 | 17 | 16 | 2 | 4 | 36 | 32 | 300 |
| 2024 | Legal services | 10 | 26 | 18 | 24 | 22 | 0 | 1 | 46 | 36 | 55 |
| 2024 | Administration and operations | 11 | 19 | 29 | 17 | 15 | 3 | 6 | 35 | 32 | 485 |
| 2024 | Human resources | 9 | 20 | 32 | 21 | 13 | 2 | 3 | 35 | 31 | 185 |
| 2024 | Financial management | 9 | 19 | 36 | 19 | 11 | 0 | 4 | 32 | 30 | 170 |
| 2024 | Procurement | 21 | 27 | 40 | 9 | 4 | 0 | 0 | 12 | 48 | 25 |
| 2024 | Real property | 12 | 41 | 23 | 18 | 6 | 0 | 0 | 24 | 53 | 15 |
| 2024 | Material management | 6 | 5 | 40 | 24 | 18 | 8 | 0 | 45 | 12 | 15 |
| 2024 | Information management | 8 | 14 | 32 | 18 | 23 | 2 | 3 | 43 | 23 | 55 |
| 2024 | Information technology | 13 | 21 | 31 | 19 | 12 | 3 | 1 | 32 | 36 | 210 |
| 2024 | Internal audit | 10 | 25 | 38 | 18 | 0 | 8 | 0 | 20 | 39 | 10 |
| 2024 | Evaluation | 7 | 22 | 21 | 16 | 24 | 7 | 3 | 45 | 32 | 35 |
| 2024 | Data sciences | 18 | 18 | 25 | 20 | 18 | 1 | 0 | 39 | 36 | 75 |
| 2024 | Policy | 20 | 25 | 26 | 18 | 8 | 1 | 1 | 27 | 46 | 465 |
| 2024 | Project management | 18 | 17 | 32 | 18 | 11 | 1 | 3 | 30 | 36 | 170 |
| 2024 | Other services to the public | 9 | 17 | 25 | 20 | 21 | 3 | 4 | 44 | 29 | 120 |
| 2024 | None of the above | 13 | 14 | 27 | 20 | 13 | 3 | 9 | 38 | 31 | 170 |
| 2022 | Client contact centre | 5 | 19 | 29 | 17 | 17 | 3 | 11 | 39 | 27 | 95 |
| 2022 | Federal regulators | 11 | 20 | 34 | 19 | 11 | 3 | 3 | 33 | 32 | 290 |
| 2022 | Compliance, inspection and enforcement | 12 | 20 | 30 | 24 | 9 | 2 | 3 | 35 | 33 | 380 |
| 2022 | Communications or public affairs | 14 | 19 | 26 | 15 | 19 | 3 | 4 | 37 | 35 | 215 |
| 2022 | Access to information and privacy | 0 | 6 | 40 | 32 | 17 | 4 | 0 | 52 | 6 | 20 |
| 2022 | Security | 19 | 20 | 25 | 25 | 8 | 0 | 3 | 34 | 40 | 30 |
| 2022 | Science and technology | 7 | 16 | 26 | 22 | 22 | 2 | 4 | 47 | 25 | 350 |
| 2022 | Legal services | 6 | 18 | 28 | 22 | 12 | 9 | 5 | 39 | 28 | 60 |
| 2022 | Administration and operations | 9 | 18 | 32 | 17 | 15 | 3 | 5 | 35 | 29 | 480 |
| 2022 | Human resources | 10 | 17 | 35 | 15 | 14 | 5 | 4 | 31 | 30 | 245 |
| 2022 | Financial management | 6 | 14 | 43 | 18 | 17 | 1 | 2 | 36 | 20 | 210 |
| 2022 | Procurement | 14 | 12 | 50 | 11 | 11 | 2 | 0 | 22 | 27 | 40 |
| 2022 | Real property | 28 | 27 | 25 | 14 | 7 | 0 | 0 | 20 | 54 | 15 |
| 2022 | Material management | 16 | 21 | 21 | 7 | 35 | 0 | 0 | 42 | 37 | 10 |
| 2022 | Information management | 8 | 14 | 23 | 30 | 25 | 0 | 0 | 54 | 22 | 70 |
| 2022 | Information technology | 11 | 19 | 29 | 21 | 13 | 2 | 4 | 37 | 32 | 230 |
| 2022 | Internal audit | 5 | 20 | 28 | 34 | 8 | 0 | 6 | 45 | 26 | 15 |
| 2022 | Evaluation | 0 | 9 | 26 | 30 | 22 | 0 | 13 | 59 | 10 | 40 |
| 2022 | Data sciences | 14 | 24 | 20 | 20 | 15 | 7 | 0 | 38 | 41 | 75 |
| 2022 | Policy | 11 | 19 | 36 | 18 | 11 | 2 | 2 | 31 | 31 | 545 |
| 2022 | Project management | 20 | 26 | 30 | 14 | 7 | 2 | 1 | 22 | 47 | 205 |
| 2022 | Other services to the public | 12 | 13 | 31 | 19 | 21 | 2 | 3 | 42 | 26 | 125 |
| 2022 | None of the above | 14 | 17 | 28 | 16 | 19 | 2 | 4 | 37 | 33 | 185 |
| 2020 | Client contact centre | 10 | 24 | 27 | 15 | 17 | 2 | 4 | 35 | 36 | 80 |
| 2020 | Federal regulators | 8 | 16 | 40 | 24 | 9 | 1 | 1 | 35 | 25 | 280 |
| 2020 | Compliance, inspection and enforcement | 8 | 20 | 32 | 23 | 12 | 2 | 3 | 37 | 30 | 390 |
| 2020 | Communications or public affairs | 12 | 23 | 36 | 19 | 7 | 3 | 1 | 26 | 36 | 150 |
| 2020 | Access to information and privacy | 5 | 33 | 21 | 25 | 5 | 10 | 0 | 34 | 43 | 20 |
| 2020 | Security | 15 | 7 | 23 | 22 | 33 | 0 | 0 | 55 | 22 | 25 |
| 2020 | Science and technology | 9 | 11 | 28 | 30 | 18 | 2 | 2 | 50 | 21 | 310 |
| 2020 | Library services | 0 | 22 | 31 | 30 | 17 | 0 | 0 | 47 | 22 | 15 |
| 2020 | Legal services | 16 | 26 | 18 | 19 | 16 | 4 | 0 | 37 | 44 | 40 |
| 2020 | Administration and operations | 5 | 15 | 37 | 22 | 16 | 4 | 2 | 40 | 21 | 465 |
| 2020 | Human resources | 10 | 19 | 34 | 16 | 15 | 3 | 4 | 33 | 30 | 200 |
| 2020 | Financial management | 5 | 19 | 31 | 29 | 13 | 1 | 2 | 43 | 25 | 180 |
| 2020 | Procurement | 14 | 15 | 37 | 15 | 19 | 0 | 0 | 34 | 29 | 35 |
| 2020 | Real property | 24 | 29 | 24 | 7 | 16 | 0 | 0 | 23 | 53 | 15 |
| 2020 | Material management | 0 | 36 | 39 | 26 | 0 | 0 | 0 | 26 | 36 | 10 |
| 2020 | Information management | 7 | 17 | 30 | 26 | 18 | 0 | 3 | 45 | 24 | 70 |
| 2020 | Information technology | 5 | 15 | 41 | 27 | 10 | 0 | 2 | 38 | 20 | 235 |
| 2020 | Internal audit | 18 | 6 | 23 | 30 | 23 | 0 | 0 | 52 | 24 | 15 |
| 2020 | Evaluation | 7 | 3 | 35 | 25 | 21 | 9 | 0 | 51 | 11 | 30 |
| 2020 | Data sciences | 5 | 9 | 39 | 22 | 18 | 3 | 4 | 43 | 15 | 55 |
| 2020 | Policy | 8 | 17 | 29 | 27 | 15 | 1 | 2 | 44 | 26 | 490 |
| 2020 | Project management | 15 | 22 | 28 | 23 | 9 | 2 | 1 | 33 | 38 | 165 |
| 2020 | Other services to the public | 10 | 16 | 28 | 26 | 17 | 2 | 1 | 44 | 27 | 135 |
| 2020 | None of the above | 13 | 20 | 29 | 21 | 14 | 2 | 1 | 36 | 33 | 175 |
| 2019 | Client contact centre | 10 | 24 | 28 | 19 | 11 | 3 | 5 | 32 | 37 | 85 |
| 2019 | Federal regulators | 15 | 20 | 30 | 25 | 7 | 1 | 1 | 33 | 36 | 280 |
| 2019 | Compliance, inspection and enforcement | 13 | 25 | 32 | 18 | 9 | 1 | 2 | 28 | 39 | 425 |
| 2019 | Communications or public affairs | 15 | 16 | 33 | 20 | 10 | 3 | 2 | 31 | 34 | 175 |
| 2019 | Access to information and privacy | 17 | 17 | 50 | 8 | 7 | 0 | 0 | 15 | 34 | 10 |
| 2019 | Security | 4 | 18 | 48 | 11 | 15 | 5 | 0 | 27 | 23 | 20 |
| 2019 | Science and technology | 8 | 15 | 35 | 23 | 15 | 2 | 2 | 40 | 24 | 285 |
| 2019 | Library services | 6 | 17 | 29 | 23 | 14 | 0 | 11 | 41 | 26 | 15 |
| 2019 | Legal services | 14 | 12 | 26 | 24 | 17 | 6 | 0 | 44 | 28 | 50 |
| 2019 | Administration and operations | 8 | 18 | 36 | 19 | 14 | 1 | 4 | 35 | 28 | 490 |
| 2019 | Human resources | 9 | 19 | 44 | 16 | 6 | 3 | 2 | 24 | 30 | 195 |
| 2019 | Financial management | 6 | 19 | 42 | 23 | 8 | 1 | 1 | 31 | 25 | 175 |
| 2019 | Procurement | 3 | 19 | 46 | 19 | 10 | 3 | 0 | 30 | 23 | 30 |
| 2019 | Real property | 21 | 29 | 36 | 7 | 7 | 0 | 0 | 14 | 50 | 15 |
| 2019 | Material management | 7 | 0 | 28 | 37 | 21 | 7 | 0 | 62 | 8 | 15 |
| 2019 | Information management | 5 | 23 | 34 | 21 | 8 | 5 | 3 | 32 | 31 | 85 |
| 2019 | Information technology | 8 | 25 | 30 | 22 | 12 | 2 | 1 | 35 | 34 | 250 |
| 2019 | Internal audit | 13 | 14 | 14 | 36 | 17 | 0 | 6 | 57 | 28 | 20 |
| 2019 | Evaluation | 9 | 15 | 27 | 23 | 22 | 3 | 0 | 47 | 25 | 30 |
| 2019 | Data sciences | 9 | 7 | 34 | 21 | 24 | 5 | 0 | 48 | 17 | 50 |
| 2019 | Policy | 8 | 18 | 34 | 24 | 13 | 2 | 1 | 38 | 27 | 485 |
| 2019 | Project management | 16 | 28 | 26 | 15 | 11 | 2 | 2 | 27 | 46 | 165 |
| 2019 | Other services to the public | 15 | 19 | 24 | 16 | 18 | 5 | 3 | 37 | 37 | 105 |
| 2019 | None of the above | 13 | 19 | 32 | 19 | 11 | 2 | 3 | 31 | 34 | 215 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 4 | 10 | 20 | 26 | 32 | 6 | 3 | 63 | 15 | 90 |
| 2024 | Intelligence analysts | 9 | 16 | 21 | 29 | 23 | 0 | 2 | 53 | 25 | 50 |
| 2024 | Federal regulators | 10 | 12 | 39 | 23 | 13 | 1 | 1 | 37 | 23 | 255 |
| 2024 | Compliance, inspection and enforcement | 7 | 15 | 33 | 27 | 16 | 0 | 1 | 44 | 22 | 340 |
| 2024 | Communications or public affairs | 6 | 10 | 31 | 34 | 18 | 0 | 2 | 53 | 15 | 170 |
| 2024 | Access to information and privacy | 0 | 0 | 22 | 34 | 25 | 0 | 19 | 73 | 0 | 20 |
| 2024 | Security | 0 | 10 | 17 | 35 | 22 | 13 | 2 | 68 | 12 | 25 |
| 2024 | Science and technology | 22 | 19 | 31 | 14 | 12 | 1 | 2 | 26 | 42 | 300 |
| 2024 | Legal services | 13 | 16 | 31 | 24 | 14 | 0 | 1 | 39 | 29 | 55 |
| 2024 | Administration and operations | 6 | 12 | 33 | 26 | 18 | 1 | 5 | 46 | 19 | 490 |
| 2024 | Human resources | 4 | 8 | 38 | 31 | 17 | 0 | 1 | 49 | 12 | 185 |
| 2024 | Financial management | 5 | 9 | 42 | 26 | 15 | 1 | 3 | 42 | 14 | 170 |
| 2024 | Procurement | 7 | 4 | 35 | 44 | 11 | 0 | 0 | 55 | 10 | 25 |
| 2024 | Real property | 0 | 18 | 42 | 20 | 20 | 0 | 0 | 40 | 18 | 15 |
| 2024 | Material management | 0 | 6 | 0 | 68 | 27 | 0 | 0 | 94 | 6 | 15 |
| 2024 | Information management | 3 | 7 | 22 | 37 | 26 | 0 | 5 | 66 | 11 | 55 |
| 2024 | Information technology | 3 | 8 | 28 | 32 | 25 | 1 | 2 | 59 | 12 | 210 |
| 2024 | Internal audit | 0 | 18 | 37 | 35 | 10 | 0 | 0 | 45 | 18 | 10 |
| 2024 | Evaluation | 8 | 8 | 24 | 37 | 22 | 0 | 0 | 59 | 17 | 35 |
| 2024 | Data sciences | 8 | 11 | 23 | 35 | 23 | 0 | 0 | 58 | 19 | 75 |
| 2024 | Policy | 7 | 16 | 32 | 27 | 16 | 0 | 1 | 44 | 24 | 470 |
| 2024 | Project management | 7 | 12 | 29 | 28 | 19 | 1 | 3 | 49 | 21 | 170 |
| 2024 | Other services to the public | 8 | 19 | 35 | 22 | 12 | 1 | 3 | 36 | 28 | 120 |
| 2024 | None of the above | 11 | 15 | 27 | 24 | 11 | 4 | 7 | 40 | 30 | 170 |
| 2022 | Client contact centre | 6 | 12 | 30 | 29 | 12 | 2 | 9 | 46 | 20 | 95 |
| 2022 | Federal regulators | 8 | 14 | 32 | 28 | 17 | 1 | 1 | 46 | 22 | 290 |
| 2022 | Compliance, inspection and enforcement | 3 | 16 | 38 | 26 | 15 | 1 | 2 | 42 | 20 | 380 |
| 2022 | Communications or public affairs | 2 | 11 | 32 | 30 | 21 | 1 | 2 | 53 | 14 | 210 |
| 2022 | Access to information and privacy | 0 | 21 | 16 | 27 | 36 | 0 | 0 | 62 | 21 | 20 |
| 2022 | Security | 8 | 11 | 43 | 21 | 14 | 0 | 4 | 36 | 19 | 30 |
| 2022 | Science and technology | 7 | 12 | 34 | 28 | 16 | 1 | 1 | 45 | 20 | 350 |
| 2022 | Legal services | 5 | 25 | 30 | 25 | 13 | 0 | 2 | 39 | 31 | 60 |
| 2022 | Administration and operations | 3 | 15 | 27 | 28 | 22 | 1 | 5 | 52 | 19 | 480 |
| 2022 | Human resources | 5 | 17 | 33 | 22 | 17 | 1 | 4 | 41 | 24 | 245 |
| 2022 | Financial management | 6 | 10 | 38 | 28 | 17 | 0 | 1 | 46 | 16 | 210 |
| 2022 | Procurement | 4 | 3 | 35 | 26 | 29 | 0 | 3 | 57 | 8 | 40 |
| 2022 | Real property | 0 | 14 | 39 | 34 | 13 | 0 | 0 | 47 | 14 | 15 |
| 2022 | Material management | 0 | 0 | 37 | 28 | 35 | 0 | 0 | 63 | 0 | 10 |
| 2022 | Information management | 3 | 7 | 38 | 21 | 30 | 0 | 1 | 52 | 10 | 70 |
| 2022 | Information technology | 2 | 11 | 28 | 32 | 23 | 1 | 3 | 57 | 14 | 230 |
| 2022 | Internal audit | 0 | 0 | 45 | 42 | 8 | 0 | 6 | 52 | 0 | 15 |
| 2022 | Evaluation | 2 | 11 | 25 | 33 | 27 | 0 | 2 | 62 | 13 | 40 |
| 2022 | Data sciences | 10 | 19 | 32 | 22 | 16 | 2 | 0 | 38 | 29 | 75 |
| 2022 | Policy | 5 | 14 | 36 | 25 | 18 | 1 | 1 | 44 | 19 | 545 |
| 2022 | Project management | 5 | 15 | 34 | 28 | 15 | 1 | 2 | 44 | 20 | 205 |
| 2022 | Other services to the public | 7 | 14 | 34 | 23 | 20 | 1 | 1 | 44 | 21 | 125 |
| 2022 | None of the above | 5 | 15 | 32 | 24 | 20 | 1 | 2 | 46 | 21 | 185 |
| 2020 | Client contact centre | 4 | 25 | 25 | 22 | 16 | 5 | 3 | 42 | 31 | 80 |
| 2020 | Federal regulators | 10 | 20 | 40 | 23 | 6 | 0 | 1 | 30 | 30 | 280 |
| 2020 | Compliance, inspection and enforcement | 7 | 17 | 37 | 28 | 9 | 1 | 1 | 37 | 25 | 390 |
| 2020 | Communications or public affairs | 6 | 16 | 42 | 26 | 7 | 1 | 2 | 34 | 23 | 150 |
| 2020 | Access to information and privacy | 19 | 5 | 41 | 15 | 19 | 0 | 0 | 35 | 24 | 20 |
| 2020 | Security | 3 | 6 | 21 | 43 | 26 | 0 | 0 | 69 | 10 | 25 |
| 2020 | Science and technology | 7 | 24 | 39 | 16 | 13 | 0 | 0 | 30 | 31 | 310 |
| 2020 | Library services | 8 | 0 | 23 | 60 | 10 | 0 | 0 | 70 | 8 | 15 |
| 2020 | Legal services | 21 | 14 | 32 | 21 | 12 | 0 | 0 | 33 | 35 | 40 |
| 2020 | Administration and operations | 8 | 16 | 35 | 26 | 14 | 1 | 0 | 40 | 24 | 470 |
| 2020 | Human resources | 7 | 14 | 33 | 27 | 18 | 1 | 1 | 46 | 21 | 200 |
| 2020 | Financial management | 2 | 16 | 26 | 40 | 15 | 0 | 1 | 56 | 18 | 185 |
| 2020 | Procurement | 11 | 22 | 31 | 20 | 16 | 0 | 0 | 36 | 33 | 35 |
| 2020 | Real property | 0 | 16 | 21 | 32 | 32 | 0 | 0 | 63 | 16 | 15 |
| 2020 | Material management | 0 | 19 | 23 | 23 | 35 | 0 | 0 | 58 | 19 | 10 |
| 2020 | Information management | 3 | 8 | 37 | 38 | 14 | 0 | 0 | 52 | 11 | 70 |
| 2020 | Information technology | 3 | 6 | 36 | 39 | 16 | 1 | 0 | 55 | 9 | 235 |
| 2020 | Internal audit | 0 | 12 | 30 | 30 | 28 | 0 | 0 | 58 | 12 | 15 |
| 2020 | Evaluation | 3 | 26 | 40 | 25 | 6 | 0 | 0 | 31 | 30 | 30 |
| 2020 | Data sciences | 0 | 14 | 39 | 22 | 23 | 0 | 2 | 46 | 14 | 55 |
| 2020 | Policy | 6 | 18 | 39 | 25 | 11 | 0 | 1 | 36 | 25 | 490 |
| 2020 | Project management | 8 | 16 | 45 | 19 | 10 | 0 | 2 | 29 | 25 | 165 |
| 2020 | Other services to the public | 9 | 20 | 35 | 20 | 14 | 3 | 0 | 35 | 29 | 135 |
| 2020 | None of the above | 15 | 17 | 32 | 20 | 14 | 2 | 1 | 34 | 32 | 175 |
| 2019 | Client contact centre | 4 | 10 | 34 | 34 | 13 | 2 | 3 | 49 | 16 | 85 |
| 2019 | Federal regulators | 7 | 19 | 34 | 26 | 12 | 1 | 1 | 38 | 27 | 280 |
| 2019 | Compliance, inspection and enforcement | 8 | 20 | 34 | 26 | 12 | 0 | 0 | 38 | 28 | 425 |
| 2019 | Communications or public affairs | 4 | 15 | 29 | 33 | 18 | 0 | 1 | 51 | 19 | 175 |
| 2019 | Access to information and privacy | 34 | 17 | 26 | 16 | 7 | 0 | 0 | 23 | 51 | 10 |
| 2019 | Security | 8 | 5 | 25 | 33 | 17 | 12 | 0 | 56 | 15 | 20 |
| 2019 | Science and technology | 5 | 18 | 37 | 26 | 12 | 0 | 2 | 39 | 23 | 290 |
| 2019 | Library services | 0 | 29 | 34 | 18 | 19 | 0 | 0 | 37 | 29 | 15 |
| 2019 | Legal services | 16 | 15 | 35 | 24 | 9 | 0 | 0 | 33 | 32 | 50 |
| 2019 | Administration and operations | 6 | 15 | 28 | 30 | 18 | 1 | 2 | 49 | 22 | 490 |
| 2019 | Human resources | 8 | 14 | 31 | 27 | 14 | 2 | 3 | 43 | 24 | 195 |
| 2019 | Financial management | 7 | 14 | 33 | 26 | 18 | 2 | 1 | 45 | 21 | 180 |
| 2019 | Procurement | 6 | 13 | 26 | 32 | 24 | 0 | 0 | 55 | 19 | 30 |
| 2019 | Real property | 0 | 15 | 43 | 20 | 22 | 0 | 0 | 42 | 15 | 15 |
| 2019 | Material management | 7 | 10 | 23 | 15 | 38 | 7 | 0 | 57 | 19 | 15 |
| 2019 | Information management | 3 | 17 | 32 | 31 | 12 | 4 | 1 | 45 | 21 | 85 |
| 2019 | Information technology | 5 | 12 | 30 | 31 | 20 | 2 | 1 | 52 | 17 | 250 |
| 2019 | Internal audit | 9 | 14 | 31 | 28 | 19 | 0 | 0 | 47 | 23 | 20 |
| 2019 | Evaluation | 3 | 29 | 34 | 24 | 10 | 0 | 0 | 34 | 32 | 30 |
| 2019 | Data sciences | 6 | 14 | 33 | 21 | 27 | 0 | 0 | 47 | 19 | 50 |
| 2019 | Policy | 6 | 12 | 32 | 30 | 19 | 1 | 1 | 49 | 18 | 485 |
| 2019 | Project management | 4 | 16 | 32 | 25 | 20 | 1 | 2 | 46 | 21 | 165 |
| 2019 | Other services to the public | 11 | 15 | 33 | 24 | 13 | 2 | 2 | 38 | 27 | 100 |
| 2019 | None of the above | 9 | 13 | 34 | 27 | 12 | 1 | 4 | 41 | 23 | 210 |
My Work Unit
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 26 | 32 | 21 | 11 | 0 | 6 | 4 | 65 | 12 | 90 |
| 2024 | Intelligence analysts | 27 | 35 | 11 | 4 | 7 | 7 | 10 | 74 | 13 | 50 |
| 2024 | Federal regulators | 25 | 29 | 16 | 6 | 5 | 17 | 4 | 67 | 13 | 255 |
| 2024 | Compliance, inspection and enforcement | 24 | 28 | 17 | 5 | 7 | 12 | 6 | 64 | 15 | 340 |
| 2024 | Communications or public affairs | 20 | 30 | 17 | 7 | 11 | 4 | 10 | 59 | 21 | 170 |
| 2024 | Access to information and privacy | 39 | 18 | 14 | 16 | 5 | 8 | 0 | 62 | 22 | 20 |
| 2024 | Security | 27 | 33 | 15 | 6 | 6 | 0 | 13 | 69 | 14 | 25 |
| 2024 | Science and technology | 29 | 24 | 15 | 6 | 5 | 10 | 11 | 68 | 14 | 300 |
| 2024 | Legal services | 30 | 33 | 15 | 5 | 2 | 8 | 7 | 75 | 8 | 55 |
| 2024 | Administration and operations | 25 | 29 | 18 | 7 | 4 | 10 | 6 | 64 | 14 | 485 |
| 2024 | Human resources | 22 | 33 | 17 | 11 | 5 | 4 | 8 | 62 | 19 | 185 |
| 2024 | Financial management | 30 | 33 | 16 | 4 | 2 | 7 | 9 | 74 | 7 | 170 |
| 2024 | Procurement | 14 | 45 | 26 | 5 | 7 | 0 | 3 | 61 | 12 | 25 |
| 2024 | Real property | 20 | 34 | 39 | 0 | 6 | 0 | 0 | 55 | 6 | 15 |
| 2024 | Material management | 32 | 25 | 6 | 6 | 8 | 4 | 19 | 75 | 18 | 15 |
| 2024 | Information management | 35 | 25 | 20 | 4 | 7 | 2 | 7 | 66 | 12 | 55 |
| 2024 | Information technology | 34 | 28 | 13 | 7 | 5 | 6 | 7 | 71 | 14 | 210 |
| 2024 | Internal audit | 20 | 36 | 10 | 0 | 18 | 8 | 8 | 67 | 21 | 10 |
| 2024 | Evaluation | 43 | 20 | 20 | 9 | 0 | 5 | 3 | 69 | 9 | 35 |
| 2024 | Data sciences | 26 | 25 | 16 | 7 | 9 | 9 | 8 | 61 | 19 | 75 |
| 2024 | Policy | 25 | 28 | 17 | 10 | 7 | 6 | 6 | 61 | 19 | 470 |
| 2024 | Project management | 22 | 31 | 13 | 9 | 10 | 8 | 7 | 63 | 22 | 170 |
| 2024 | Other services to the public | 28 | 25 | 20 | 5 | 3 | 9 | 10 | 65 | 10 | 120 |
| 2024 | None of the above | 30 | 27 | 15 | 6 | 7 | 8 | 7 | 67 | 15 | 170 |
| 2022 | Client contact centre | 32 | 33 | 17 | 5 | 3 | 5 | 5 | 72 | 9 | 95 |
| 2022 | Federal regulators | 35 | 27 | 15 | 7 | 2 | 10 | 4 | 72 | 11 | 290 |
| 2022 | Compliance, inspection and enforcement | 25 | 27 | 15 | 8 | 5 | 11 | 8 | 64 | 17 | 380 |
| 2022 | Communications or public affairs | 33 | 27 | 14 | 5 | 4 | 8 | 9 | 71 | 12 | 215 |
| 2022 | Access to information and privacy | 48 | 20 | 8 | 5 | 5 | 10 | 4 | 79 | 12 | 20 |
| 2022 | Security | 39 | 22 | 11 | 14 | 4 | 8 | 3 | 68 | 19 | 30 |
| 2022 | Science and technology | 32 | 24 | 14 | 4 | 2 | 13 | 10 | 73 | 8 | 350 |
| 2022 | Legal services | 22 | 24 | 19 | 10 | 2 | 17 | 7 | 60 | 15 | 60 |
| 2022 | Administration and operations | 33 | 28 | 16 | 5 | 3 | 7 | 8 | 71 | 10 | 480 |
| 2022 | Human resources | 34 | 31 | 15 | 4 | 2 | 7 | 7 | 75 | 8 | 245 |
| 2022 | Financial management | 29 | 29 | 19 | 4 | 1 | 5 | 13 | 70 | 6 | 210 |
| 2022 | Procurement | 24 | 23 | 24 | 9 | 4 | 6 | 10 | 57 | 15 | 40 |
| 2022 | Real property | 35 | 18 | 27 | 7 | 7 | 7 | 0 | 57 | 15 | 15 |
| 2022 | Material management | 17 | 39 | 14 | 9 | 0 | 14 | 7 | 71 | 11 | 10 |
| 2022 | Information management | 34 | 25 | 20 | 7 | 7 | 3 | 4 | 63 | 15 | 70 |
| 2022 | Information technology | 35 | 29 | 16 | 2 | 5 | 6 | 7 | 73 | 9 | 230 |
| 2022 | Internal audit | 39 | 23 | 10 | 19 | 9 | 0 | 0 | 62 | 28 | 15 |
| 2022 | Evaluation | 35 | 23 | 16 | 2 | 2 | 13 | 9 | 74 | 6 | 40 |
| 2022 | Data sciences | 30 | 26 | 11 | 10 | 6 | 10 | 7 | 68 | 19 | 75 |
| 2022 | Policy | 33 | 28 | 12 | 6 | 4 | 9 | 9 | 74 | 12 | 545 |
| 2022 | Project management | 26 | 37 | 9 | 7 | 4 | 9 | 7 | 76 | 13 | 205 |
| 2022 | Other services to the public | 33 | 22 | 16 | 3 | 6 | 13 | 7 | 69 | 11 | 125 |
| 2022 | None of the above | 30 | 26 | 16 | 5 | 6 | 8 | 10 | 67 | 14 | 185 |
| 2020 | Client contact centre | 28 | 40 | 12 | 12 | 1 | 5 | 2 | 73 | 14 | 80 |
| 2020 | Federal regulators | 29 | 29 | 18 | 6 | 5 | 10 | 3 | 67 | 12 | 280 |
| 2020 | Compliance, inspection and enforcement | 25 | 31 | 17 | 8 | 5 | 10 | 4 | 65 | 15 | 390 |
| 2020 | Communications or public affairs | 33 | 30 | 12 | 9 | 4 | 7 | 5 | 71 | 15 | 150 |
| 2020 | Access to information and privacy | 38 | 21 | 0 | 5 | 19 | 11 | 6 | 71 | 29 | 15 |
| 2020 | Security | 45 | 24 | 22 | 3 | 6 | 0 | 0 | 68 | 10 | 25 |
| 2020 | Science and technology | 25 | 25 | 20 | 5 | 4 | 15 | 6 | 63 | 11 | 310 |
| 2020 | Library services | 32 | 15 | 37 | 7 | 8 | 0 | 0 | 48 | 15 | 15 |
| 2020 | Legal services | 35 | 30 | 18 | 4 | 5 | 5 | 2 | 70 | 10 | 40 |
| 2020 | Administration and operations | 33 | 29 | 16 | 7 | 3 | 6 | 6 | 70 | 12 | 470 |
| 2020 | Human resources | 31 | 28 | 13 | 6 | 5 | 10 | 7 | 71 | 13 | 200 |
| 2020 | Financial management | 34 | 29 | 19 | 6 | 2 | 6 | 5 | 71 | 9 | 185 |
| 2020 | Procurement | 35 | 22 | 8 | 19 | 5 | 8 | 3 | 64 | 27 | 35 |
| 2020 | Real property | 31 | 29 | 32 | 8 | 0 | 0 | 0 | 60 | 8 | 15 |
| 2020 | Material management | 17 | 32 | 51 | 0 | 0 | 0 | 0 | 49 | 0 | 10 |
| 2020 | Information management | 36 | 29 | 7 | 8 | 7 | 7 | 6 | 75 | 17 | 70 |
| 2020 | Information technology | 29 | 31 | 20 | 4 | 2 | 9 | 6 | 70 | 6 | 235 |
| 2020 | Internal audit | 17 | 30 | 6 | 12 | 12 | 17 | 6 | 61 | 31 | 15 |
| 2020 | Evaluation | 35 | 19 | 13 | 0 | 3 | 7 | 23 | 77 | 5 | 30 |
| 2020 | Data sciences | 39 | 26 | 18 | 3 | 2 | 9 | 3 | 74 | 5 | 55 |
| 2020 | Policy | 30 | 32 | 15 | 7 | 2 | 8 | 6 | 73 | 10 | 490 |
| 2020 | Project management | 29 | 32 | 17 | 6 | 4 | 8 | 4 | 69 | 12 | 165 |
| 2020 | Other services to the public | 27 | 26 | 17 | 7 | 5 | 10 | 9 | 64 | 15 | 130 |
| 2020 | None of the above | 24 | 23 | 23 | 8 | 5 | 9 | 8 | 56 | 16 | 175 |
| 2019 | Client contact centre | 26 | 48 | 11 | 7 | 3 | 2 | 4 | 78 | 10 | 85 |
| 2019 | Federal regulators | 27 | 33 | 16 | 9 | 9 | 4 | 1 | 64 | 18 | 280 |
| 2019 | Compliance, inspection and enforcement | 25 | 28 | 16 | 10 | 12 | 7 | 3 | 58 | 24 | 425 |
| 2019 | Communications or public affairs | 29 | 32 | 18 | 5 | 7 | 4 | 5 | 67 | 13 | 175 |
| 2019 | Access to information and privacy | 25 | 50 | 9 | 0 | 0 | 0 | 17 | 90 | 0 | 10 |
| 2019 | Security | 32 | 57 | 0 | 7 | 4 | 0 | 0 | 89 | 11 | 20 |
| 2019 | Science and technology | 32 | 28 | 17 | 6 | 3 | 10 | 4 | 70 | 11 | 290 |
| 2019 | Library services | 30 | 34 | 30 | 6 | 0 | 0 | 0 | 65 | 6 | 15 |
| 2019 | Legal services | 34 | 27 | 10 | 15 | 6 | 7 | 2 | 67 | 22 | 50 |
| 2019 | Administration and operations | 31 | 31 | 13 | 9 | 7 | 4 | 4 | 68 | 18 | 495 |
| 2019 | Human resources | 44 | 25 | 9 | 5 | 5 | 4 | 7 | 78 | 12 | 195 |
| 2019 | Financial management | 27 | 38 | 11 | 11 | 4 | 5 | 3 | 71 | 17 | 180 |
| 2019 | Procurement | 17 | 34 | 22 | 11 | 12 | 3 | 0 | 53 | 24 | 30 |
| 2019 | Real property | 34 | 32 | 20 | 14 | 0 | 0 | 0 | 66 | 14 | 15 |
| 2019 | Material management | 47 | 14 | 7 | 17 | 0 | 0 | 15 | 71 | 20 | 15 |
| 2019 | Information management | 28 | 34 | 13 | 7 | 5 | 8 | 5 | 72 | 13 | 85 |
| 2019 | Information technology | 33 | 28 | 18 | 7 | 6 | 4 | 4 | 66 | 14 | 250 |
| 2019 | Internal audit | 41 | 27 | 9 | 14 | 9 | 0 | 0 | 68 | 23 | 20 |
| 2019 | Evaluation | 44 | 25 | 12 | 5 | 3 | 10 | 0 | 77 | 9 | 30 |
| 2019 | Data sciences | 32 | 31 | 21 | 2 | 2 | 9 | 4 | 72 | 4 | 50 |
| 2019 | Policy | 38 | 29 | 12 | 8 | 4 | 5 | 5 | 74 | 13 | 485 |
| 2019 | Project management | 38 | 28 | 12 | 8 | 9 | 3 | 3 | 70 | 18 | 165 |
| 2019 | Other services to the public | 25 | 22 | 19 | 6 | 8 | 12 | 7 | 58 | 18 | 105 |
| 2019 | None of the above | 31 | 29 | 20 | 4 | 7 | 6 | 4 | 66 | 12 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 62 | 24 | 6 | 5 | 1 | 2 | 0 | 88 | 6 | 90 |
| 2024 | Intelligence analysts | 54 | 35 | 4 | 2 | 6 | 0 | 0 | 89 | 7 | 50 |
| 2024 | Federal regulators | 53 | 25 | 9 | 6 | 3 | 3 | 0 | 81 | 10 | 255 |
| 2024 | Compliance, inspection and enforcement | 47 | 33 | 8 | 3 | 7 | 2 | 0 | 82 | 10 | 345 |
| 2024 | Communications or public affairs | 50 | 30 | 8 | 6 | 7 | 0 | 0 | 79 | 13 | 170 |
| 2024 | Access to information and privacy | 58 | 14 | 13 | 9 | 6 | 0 | 0 | 73 | 14 | 20 |
| 2024 | Security | 61 | 17 | 18 | 0 | 4 | 0 | 0 | 78 | 4 | 25 |
| 2024 | Science and technology | 59 | 22 | 9 | 4 | 4 | 2 | 0 | 83 | 8 | 300 |
| 2024 | Legal services | 48 | 34 | 7 | 8 | 0 | 2 | 0 | 85 | 8 | 55 |
| 2024 | Administration and operations | 52 | 29 | 8 | 7 | 3 | 2 | 0 | 82 | 10 | 485 |
| 2024 | Human resources | 49 | 34 | 6 | 7 | 3 | 1 | 0 | 84 | 10 | 185 |
| 2024 | Financial management | 62 | 27 | 5 | 2 | 3 | 0 | 0 | 90 | 5 | 170 |
| 2024 | Procurement | 31 | 34 | 15 | 9 | 11 | 0 | 0 | 65 | 20 | 25 |
| 2024 | Real property | 28 | 58 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 15 |
| 2024 | Material management | 44 | 36 | 7 | 6 | 8 | 0 | 0 | 80 | 14 | 15 |
| 2024 | Information management | 52 | 34 | 4 | 3 | 4 | 3 | 0 | 89 | 7 | 55 |
| 2024 | Information technology | 58 | 25 | 7 | 6 | 3 | 2 | 0 | 84 | 9 | 210 |
| 2024 | Internal audit | 55 | 26 | 0 | 10 | 9 | 0 | 0 | 81 | 19 | 10 |
| 2024 | Evaluation | 67 | 15 | 6 | 9 | 3 | 0 | 0 | 82 | 12 | 35 |
| 2024 | Data sciences | 56 | 21 | 9 | 5 | 9 | 0 | 0 | 77 | 14 | 75 |
| 2024 | Policy | 47 | 28 | 8 | 9 | 6 | 1 | 0 | 76 | 15 | 470 |
| 2024 | Project management | 49 | 27 | 11 | 7 | 4 | 2 | 0 | 78 | 11 | 170 |
| 2024 | Other services to the public | 58 | 20 | 11 | 4 | 5 | 2 | 0 | 80 | 9 | 120 |
| 2024 | None of the above | 50 | 33 | 7 | 1 | 6 | 3 | 0 | 86 | 8 | 170 |
| 2022 | Client contact centre | 56 | 33 | 5 | 1 | 2 | 3 | 0 | 92 | 3 | 95 |
| 2022 | Federal regulators | 57 | 28 | 5 | 7 | 2 | 1 | 0 | 86 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 50 | 30 | 8 | 4 | 6 | 2 | 0 | 82 | 11 | 380 |
| 2022 | Communications or public affairs | 61 | 26 | 4 | 5 | 3 | 1 | 0 | 88 | 8 | 215 |
| 2022 | Access to information and privacy | 64 | 26 | 5 | 6 | 0 | 0 | 0 | 89 | 6 | 20 |
| 2022 | Security | 69 | 17 | 0 | 11 | 3 | 0 | 0 | 86 | 14 | 30 |
| 2022 | Science and technology | 62 | 23 | 5 | 5 | 2 | 3 | 1 | 89 | 6 | 350 |
| 2022 | Legal services | 41 | 32 | 16 | 4 | 5 | 2 | 0 | 75 | 10 | 60 |
| 2022 | Administration and operations | 59 | 25 | 6 | 5 | 4 | 1 | 0 | 85 | 9 | 480 |
| 2022 | Human resources | 67 | 21 | 4 | 5 | 2 | 1 | 0 | 89 | 7 | 245 |
| 2022 | Financial management | 59 | 28 | 5 | 3 | 3 | 1 | 0 | 88 | 6 | 210 |
| 2022 | Procurement | 65 | 20 | 7 | 2 | 4 | 2 | 0 | 87 | 6 | 40 |
| 2022 | Real property | 54 | 25 | 14 | 7 | 0 | 0 | 0 | 79 | 7 | 15 |
| 2022 | Material management | 51 | 23 | 21 | 0 | 6 | 0 | 0 | 73 | 6 | 10 |
| 2022 | Information management | 48 | 25 | 11 | 10 | 6 | 0 | 0 | 73 | 16 | 70 |
| 2022 | Information technology | 59 | 23 | 9 | 5 | 3 | 1 | 0 | 82 | 8 | 230 |
| 2022 | Internal audit | 75 | 10 | 6 | 0 | 9 | 0 | 0 | 84 | 9 | 15 |
| 2022 | Evaluation | 66 | 22 | 5 | 4 | 0 | 4 | 0 | 91 | 4 | 40 |
| 2022 | Data sciences | 61 | 17 | 6 | 9 | 7 | 0 | 0 | 78 | 16 | 75 |
| 2022 | Policy | 58 | 27 | 5 | 5 | 4 | 1 | 0 | 86 | 9 | 545 |
| 2022 | Project management | 58 | 26 | 8 | 5 | 2 | 1 | 0 | 84 | 7 | 205 |
| 2022 | Other services to the public | 58 | 25 | 4 | 4 | 6 | 3 | 1 | 87 | 10 | 125 |
| 2022 | None of the above | 64 | 20 | 6 | 2 | 6 | 1 | 0 | 86 | 9 | 190 |
| 2020 | Client contact centre | 56 | 33 | 6 | 1 | 4 | 0 | 0 | 89 | 5 | 80 |
| 2020 | Federal regulators | 53 | 27 | 9 | 5 | 5 | 1 | 0 | 81 | 10 | 275 |
| 2020 | Compliance, inspection and enforcement | 44 | 33 | 9 | 9 | 4 | 1 | 0 | 79 | 13 | 390 |
| 2020 | Communications or public affairs | 56 | 27 | 5 | 7 | 5 | 0 | 0 | 83 | 12 | 150 |
| 2020 | Access to information and privacy | 57 | 15 | 5 | 18 | 5 | 0 | 0 | 72 | 23 | 20 |
| 2020 | Security | 58 | 13 | 3 | 18 | 7 | 0 | 0 | 72 | 25 | 25 |
| 2020 | Science and technology | 51 | 24 | 10 | 8 | 4 | 2 | 1 | 77 | 12 | 310 |
| 2020 | Library services | 32 | 52 | 8 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 47 | 25 | 11 | 7 | 7 | 2 | 0 | 74 | 14 | 40 |
| 2020 | Administration and operations | 53 | 25 | 10 | 7 | 4 | 1 | 0 | 80 | 11 | 470 |
| 2020 | Human resources | 61 | 24 | 5 | 5 | 3 | 2 | 0 | 86 | 9 | 200 |
| 2020 | Financial management | 61 | 26 | 6 | 5 | 2 | 1 | 0 | 87 | 6 | 185 |
| 2020 | Procurement | 49 | 19 | 13 | 13 | 3 | 3 | 0 | 70 | 16 | 35 |
| 2020 | Real property | 36 | 40 | 16 | 8 | 0 | 0 | 0 | 76 | 8 | 15 |
| 2020 | Material management | 41 | 32 | 15 | 11 | 0 | 0 | 0 | 73 | 11 | 10 |
| 2020 | Information management | 62 | 20 | 7 | 5 | 3 | 1 | 1 | 84 | 8 | 70 |
| 2020 | Information technology | 55 | 29 | 8 | 6 | 1 | 1 | 0 | 86 | 7 | 235 |
| 2020 | Internal audit | 46 | 24 | 12 | 12 | 6 | 0 | 0 | 70 | 18 | 15 |
| 2020 | Evaluation | 41 | 46 | 10 | 0 | 0 | 3 | 0 | 90 | 0 | 30 |
| 2020 | Data sciences | 59 | 25 | 9 | 2 | 2 | 4 | 0 | 87 | 3 | 55 |
| 2020 | Policy | 51 | 30 | 8 | 7 | 3 | 1 | 0 | 82 | 10 | 490 |
| 2020 | Project management | 58 | 23 | 9 | 6 | 4 | 0 | 0 | 81 | 10 | 165 |
| 2020 | Other services to the public | 49 | 31 | 4 | 9 | 4 | 2 | 1 | 82 | 13 | 130 |
| 2020 | None of the above | 49 | 29 | 7 | 5 | 6 | 3 | 1 | 81 | 12 | 175 |
| 2019 | Client contact centre | 42 | 40 | 6 | 3 | 4 | 3 | 1 | 86 | 8 | 85 |
| 2019 | Federal regulators | 40 | 32 | 10 | 10 | 8 | 0 | 0 | 72 | 18 | 275 |
| 2019 | Compliance, inspection and enforcement | 41 | 32 | 10 | 8 | 9 | 0 | 0 | 73 | 17 | 425 |
| 2019 | Communications or public affairs | 50 | 30 | 7 | 10 | 3 | 0 | 0 | 80 | 13 | 175 |
| 2019 | Access to information and privacy | 25 | 42 | 17 | 9 | 9 | 0 | 0 | 66 | 17 | 10 |
| 2019 | Security | 49 | 30 | 8 | 13 | 0 | 0 | 0 | 79 | 13 | 20 |
| 2019 | Science and technology | 51 | 27 | 10 | 6 | 4 | 1 | 0 | 79 | 10 | 285 |
| 2019 | Library services | 65 | 11 | 12 | 12 | 0 | 0 | 0 | 76 | 12 | 15 |
| 2019 | Legal services | 54 | 18 | 8 | 3 | 15 | 3 | 0 | 73 | 19 | 50 |
| 2019 | Administration and operations | 49 | 28 | 7 | 6 | 7 | 3 | 0 | 79 | 14 | 490 |
| 2019 | Human resources | 66 | 22 | 2 | 5 | 4 | 0 | 0 | 89 | 9 | 195 |
| 2019 | Financial management | 50 | 33 | 5 | 7 | 4 | 1 | 0 | 84 | 11 | 180 |
| 2019 | Procurement | 58 | 13 | 14 | 9 | 6 | 0 | 0 | 71 | 16 | 30 |
| 2019 | Real property | 34 | 39 | 14 | 14 | 0 | 0 | 0 | 73 | 14 | 15 |
| 2019 | Material management | 69 | 14 | 0 | 0 | 10 | 0 | 7 | 89 | 11 | 15 |
| 2019 | Information management | 52 | 22 | 8 | 9 | 6 | 2 | 0 | 76 | 16 | 85 |
| 2019 | Information technology | 49 | 28 | 11 | 7 | 5 | 0 | 0 | 77 | 12 | 250 |
| 2019 | Internal audit | 49 | 28 | 5 | 14 | 5 | 0 | 0 | 77 | 19 | 20 |
| 2019 | Evaluation | 63 | 19 | 6 | 9 | 3 | 0 | 0 | 82 | 12 | 30 |
| 2019 | Data sciences | 60 | 24 | 5 | 5 | 2 | 2 | 2 | 87 | 8 | 50 |
| 2019 | Policy | 51 | 27 | 7 | 9 | 5 | 0 | 0 | 79 | 13 | 485 |
| 2019 | Project management | 52 | 27 | 5 | 10 | 6 | 0 | 0 | 79 | 16 | 165 |
| 2019 | Other services to the public | 44 | 26 | 13 | 5 | 9 | 3 | 0 | 72 | 14 | 100 |
| 2019 | None of the above | 50 | 28 | 8 | 7 | 5 | 1 | 1 | 80 | 12 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 61 | 33 | 4 | 2 | 0 | 0 | 0 | 95 | 2 | 90 |
| 2024 | Intelligence analysts | 56 | 37 | 2 | 0 | 6 | 0 | 0 | 92 | 6 | 50 |
| 2024 | Federal regulators | 56 | 29 | 7 | 5 | 2 | 0 | 0 | 86 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 58 | 28 | 3 | 6 | 4 | 0 | 0 | 86 | 10 | 345 |
| 2024 | Communications or public affairs | 53 | 35 | 5 | 4 | 4 | 1 | 0 | 88 | 8 | 170 |
| 2024 | Access to information and privacy | 62 | 23 | 11 | 4 | 0 | 0 | 0 | 85 | 4 | 20 |
| 2024 | Security | 62 | 28 | 0 | 4 | 6 | 0 | 0 | 91 | 9 | 25 |
| 2024 | Science and technology | 64 | 25 | 4 | 4 | 3 | 0 | 0 | 89 | 7 | 300 |
| 2024 | Legal services | 60 | 30 | 2 | 7 | 0 | 0 | 0 | 91 | 7 | 55 |
| 2024 | Administration and operations | 50 | 37 | 7 | 4 | 2 | 1 | 0 | 88 | 6 | 485 |
| 2024 | Human resources | 55 | 32 | 7 | 5 | 1 | 0 | 0 | 87 | 6 | 185 |
| 2024 | Financial management | 64 | 28 | 4 | 2 | 2 | 0 | 0 | 92 | 4 | 170 |
| 2024 | Procurement | 47 | 37 | 5 | 8 | 3 | 0 | 0 | 84 | 11 | 25 |
| 2024 | Real property | 60 | 34 | 0 | 6 | 0 | 0 | 0 | 94 | 6 | 15 |
| 2024 | Material management | 44 | 35 | 7 | 6 | 8 | 0 | 0 | 79 | 14 | 15 |
| 2024 | Information management | 60 | 34 | 1 | 2 | 3 | 0 | 0 | 94 | 5 | 55 |
| 2024 | Information technology | 62 | 25 | 7 | 4 | 2 | 0 | 0 | 87 | 6 | 210 |
| 2024 | Internal audit | 44 | 46 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 10 |
| 2024 | Evaluation | 65 | 21 | 5 | 9 | 0 | 0 | 0 | 86 | 9 | 35 |
| 2024 | Data sciences | 56 | 25 | 9 | 3 | 7 | 0 | 0 | 81 | 10 | 75 |
| 2024 | Policy | 55 | 28 | 7 | 6 | 3 | 0 | 0 | 84 | 9 | 470 |
| 2024 | Project management | 48 | 34 | 8 | 5 | 5 | 0 | 0 | 83 | 9 | 170 |
| 2024 | Other services to the public | 63 | 25 | 7 | 3 | 2 | 0 | 0 | 88 | 5 | 120 |
| 2024 | None of the above | 61 | 25 | 6 | 4 | 4 | 0 | 0 | 86 | 8 | 170 |
| 2022 | Client contact centre | 58 | 32 | 5 | 2 | 1 | 1 | 0 | 91 | 3 | 95 |
| 2022 | Federal regulators | 63 | 29 | 3 | 3 | 1 | 0 | 0 | 92 | 5 | 290 |
| 2022 | Compliance, inspection and enforcement | 56 | 34 | 4 | 3 | 3 | 0 | 0 | 89 | 7 | 380 |
| 2022 | Communications or public affairs | 65 | 22 | 6 | 6 | 2 | 0 | 0 | 86 | 7 | 215 |
| 2022 | Access to information and privacy | 60 | 26 | 0 | 14 | 0 | 0 | 0 | 86 | 14 | 20 |
| 2022 | Security | 56 | 23 | 12 | 4 | 4 | 0 | 0 | 80 | 8 | 30 |
| 2022 | Science and technology | 70 | 23 | 3 | 3 | 0 | 0 | 0 | 94 | 3 | 350 |
| 2022 | Legal services | 57 | 20 | 14 | 6 | 3 | 0 | 0 | 77 | 9 | 60 |
| 2022 | Administration and operations | 63 | 26 | 4 | 4 | 2 | 0 | 0 | 89 | 6 | 480 |
| 2022 | Human resources | 67 | 26 | 4 | 2 | 1 | 0 | 0 | 93 | 3 | 245 |
| 2022 | Financial management | 68 | 26 | 4 | 1 | 1 | 0 | 0 | 94 | 2 | 210 |
| 2022 | Procurement | 61 | 22 | 13 | 2 | 2 | 0 | 0 | 83 | 4 | 40 |
| 2022 | Real property | 47 | 38 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 15 |
| 2022 | Material management | 38 | 39 | 14 | 9 | 0 | 0 | 0 | 77 | 9 | 10 |
| 2022 | Information management | 65 | 22 | 9 | 1 | 3 | 0 | 0 | 86 | 4 | 70 |
| 2022 | Information technology | 64 | 23 | 8 | 4 | 1 | 1 | 0 | 87 | 5 | 230 |
| 2022 | Internal audit | 62 | 29 | 0 | 0 | 9 | 0 | 0 | 91 | 9 | 15 |
| 2022 | Evaluation | 72 | 20 | 2 | 4 | 2 | 0 | 0 | 92 | 6 | 40 |
| 2022 | Data sciences | 61 | 27 | 1 | 7 | 4 | 0 | 0 | 87 | 12 | 75 |
| 2022 | Policy | 71 | 22 | 2 | 3 | 2 | 0 | 0 | 93 | 5 | 545 |
| 2022 | Project management | 64 | 28 | 5 | 1 | 2 | 0 | 0 | 92 | 3 | 205 |
| 2022 | Other services to the public | 67 | 24 | 2 | 4 | 2 | 1 | 0 | 92 | 6 | 125 |
| 2022 | None of the above | 68 | 18 | 6 | 4 | 3 | 0 | 0 | 87 | 7 | 185 |
| 2020 | Client contact centre | 62 | 32 | 3 | 4 | 0 | 0 | 0 | 94 | 4 | 80 |
| 2020 | Federal regulators | 58 | 29 | 5 | 6 | 2 | 0 | 0 | 87 | 8 | 275 |
| 2020 | Compliance, inspection and enforcement | 53 | 31 | 7 | 5 | 3 | 1 | 0 | 85 | 8 | 390 |
| 2020 | Communications or public affairs | 59 | 31 | 5 | 3 | 1 | 0 | 0 | 91 | 4 | 150 |
| 2020 | Access to information and privacy | 67 | 28 | 0 | 5 | 0 | 0 | 0 | 95 | 5 | 20 |
| 2020 | Security | 59 | 32 | 0 | 10 | 0 | 0 | 0 | 90 | 10 | 25 |
| 2020 | Science and technology | 58 | 27 | 8 | 5 | 2 | 1 | 0 | 85 | 7 | 305 |
| 2020 | Library services | 40 | 53 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Legal services | 54 | 32 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 40 |
| 2020 | Administration and operations | 58 | 30 | 6 | 4 | 2 | 0 | 0 | 88 | 6 | 465 |
| 2020 | Human resources | 70 | 22 | 4 | 2 | 0 | 1 | 0 | 93 | 3 | 200 |
| 2020 | Financial management | 62 | 30 | 4 | 3 | 2 | 0 | 0 | 92 | 4 | 180 |
| 2020 | Procurement | 63 | 24 | 5 | 5 | 3 | 0 | 0 | 87 | 8 | 35 |
| 2020 | Real property | 68 | 16 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 41 | 40 | 19 | 0 | 0 | 0 | 0 | 81 | 0 | 10 |
| 2020 | Information management | 67 | 26 | 4 | 1 | 1 | 0 | 0 | 93 | 3 | 70 |
| 2020 | Information technology | 55 | 35 | 4 | 6 | 0 | 0 | 0 | 90 | 6 | 235 |
| 2020 | Internal audit | 46 | 24 | 12 | 18 | 0 | 0 | 0 | 70 | 18 | 15 |
| 2020 | Evaluation | 65 | 25 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 30 |
| 2020 | Data sciences | 76 | 16 | 3 | 3 | 2 | 0 | 0 | 92 | 5 | 55 |
| 2020 | Policy | 65 | 28 | 4 | 3 | 1 | 0 | 0 | 93 | 3 | 485 |
| 2020 | Project management | 65 | 23 | 8 | 3 | 2 | 0 | 0 | 87 | 5 | 165 |
| 2020 | Other services to the public | 55 | 34 | 4 | 3 | 3 | 0 | 1 | 89 | 6 | 130 |
| 2020 | None of the above | 58 | 22 | 11 | 5 | 4 | 0 | 1 | 80 | 9 | 175 |
| 2019 | Client contact centre | 45 | 44 | 5 | 5 | 1 | 0 | 0 | 89 | 7 | 85 |
| 2019 | Federal regulators | 45 | 36 | 5 | 8 | 6 | 0 | 0 | 80 | 14 | 280 |
| 2019 | Compliance, inspection and enforcement | 44 | 32 | 8 | 9 | 5 | 0 | 0 | 77 | 15 | 425 |
| 2019 | Communications or public affairs | 55 | 31 | 9 | 3 | 2 | 0 | 0 | 86 | 5 | 175 |
| 2019 | Access to information and privacy | 58 | 33 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 10 |
| 2019 | Security | 43 | 50 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 20 |
| 2019 | Science and technology | 61 | 27 | 5 | 6 | 1 | 0 | 0 | 89 | 7 | 285 |
| 2019 | Library services | 65 | 23 | 6 | 6 | 0 | 0 | 0 | 88 | 6 | 15 |
| 2019 | Legal services | 62 | 28 | 5 | 5 | 0 | 0 | 0 | 90 | 5 | 50 |
| 2019 | Administration and operations | 51 | 31 | 7 | 6 | 5 | 0 | 0 | 82 | 11 | 495 |
| 2019 | Human resources | 69 | 21 | 4 | 5 | 1 | 0 | 0 | 90 | 6 | 195 |
| 2019 | Financial management | 51 | 36 | 3 | 6 | 4 | 0 | 0 | 87 | 10 | 180 |
| 2019 | Procurement | 47 | 29 | 14 | 3 | 6 | 0 | 0 | 76 | 10 | 30 |
| 2019 | Real property | 48 | 39 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 15 |
| 2019 | Material management | 54 | 29 | 10 | 0 | 0 | 0 | 7 | 89 | 0 | 15 |
| 2019 | Information management | 51 | 31 | 3 | 9 | 5 | 0 | 0 | 83 | 14 | 85 |
| 2019 | Information technology | 52 | 33 | 7 | 5 | 2 | 0 | 0 | 86 | 7 | 250 |
| 2019 | Internal audit | 45 | 28 | 14 | 9 | 5 | 0 | 0 | 72 | 14 | 20 |
| 2019 | Evaluation | 63 | 22 | 9 | 3 | 3 | 0 | 0 | 85 | 6 | 30 |
| 2019 | Data sciences | 75 | 12 | 4 | 5 | 2 | 0 | 2 | 89 | 8 | 50 |
| 2019 | Policy | 63 | 26 | 5 | 4 | 2 | 0 | 0 | 89 | 6 | 485 |
| 2019 | Project management | 55 | 28 | 6 | 7 | 4 | 0 | 0 | 83 | 11 | 165 |
| 2019 | Other services to the public | 48 | 28 | 11 | 7 | 6 | 0 | 0 | 76 | 13 | 105 |
| 2019 | None of the above | 52 | 30 | 9 | 4 | 4 | 1 | 0 | 83 | 8 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 47 | 35 | 12 | 3 | 0 | 2 | 0 | 84 | 3 | 90 |
| 2024 | Intelligence analysts | 57 | 30 | 6 | 4 | 4 | 0 | 0 | 87 | 7 | 50 |
| 2024 | Federal regulators | 48 | 32 | 13 | 4 | 1 | 2 | 0 | 82 | 5 | 255 |
| 2024 | Compliance, inspection and enforcement | 50 | 33 | 10 | 3 | 4 | 1 | 0 | 83 | 7 | 345 |
| 2024 | Communications or public affairs | 44 | 36 | 13 | 4 | 2 | 0 | 0 | 81 | 6 | 170 |
| 2024 | Access to information and privacy | 41 | 25 | 14 | 10 | 0 | 4 | 6 | 74 | 11 | 20 |
| 2024 | Security | 52 | 37 | 8 | 0 | 4 | 0 | 0 | 88 | 4 | 25 |
| 2024 | Science and technology | 52 | 25 | 13 | 5 | 2 | 2 | 1 | 80 | 7 | 300 |
| 2024 | Legal services | 40 | 45 | 8 | 7 | 0 | 0 | 0 | 86 | 7 | 55 |
| 2024 | Administration and operations | 44 | 34 | 12 | 4 | 3 | 3 | 0 | 81 | 7 | 485 |
| 2024 | Human resources | 52 | 32 | 9 | 5 | 2 | 0 | 1 | 84 | 7 | 185 |
| 2024 | Financial management | 56 | 30 | 8 | 2 | 2 | 0 | 0 | 87 | 4 | 170 |
| 2024 | Procurement | 50 | 34 | 9 | 3 | 4 | 0 | 0 | 84 | 7 | 25 |
| 2024 | Real property | 42 | 40 | 6 | 11 | 0 | 0 | 0 | 82 | 11 | 15 |
| 2024 | Material management | 44 | 41 | 7 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2024 | Information management | 48 | 44 | 3 | 4 | 2 | 0 | 0 | 92 | 6 | 55 |
| 2024 | Information technology | 56 | 27 | 10 | 5 | 2 | 0 | 0 | 83 | 6 | 210 |
| 2024 | Internal audit | 58 | 33 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 10 |
| 2024 | Evaluation | 50 | 35 | 7 | 8 | 0 | 0 | 0 | 85 | 8 | 35 |
| 2024 | Data sciences | 49 | 37 | 3 | 7 | 4 | 0 | 0 | 86 | 10 | 75 |
| 2024 | Policy | 45 | 35 | 10 | 5 | 4 | 1 | 0 | 81 | 9 | 470 |
| 2024 | Project management | 44 | 39 | 10 | 3 | 2 | 1 | 0 | 84 | 6 | 170 |
| 2024 | Other services to the public | 52 | 30 | 10 | 3 | 2 | 1 | 1 | 84 | 5 | 120 |
| 2024 | None of the above | 52 | 31 | 8 | 1 | 5 | 3 | 0 | 86 | 6 | 170 |
| 2022 | Client contact centre | 49 | 34 | 11 | 4 | 1 | 1 | 0 | 84 | 5 | 95 |
| 2022 | Federal regulators | 54 | 32 | 8 | 3 | 2 | 1 | 0 | 87 | 5 | 290 |
| 2022 | Compliance, inspection and enforcement | 46 | 37 | 8 | 5 | 3 | 1 | 0 | 85 | 7 | 380 |
| 2022 | Communications or public affairs | 56 | 33 | 5 | 3 | 2 | 1 | 0 | 90 | 4 | 215 |
| 2022 | Access to information and privacy | 60 | 27 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 20 |
| 2022 | Security | 50 | 43 | 0 | 3 | 4 | 0 | 0 | 93 | 7 | 30 |
| 2022 | Science and technology | 53 | 28 | 12 | 4 | 1 | 3 | 1 | 84 | 4 | 350 |
| 2022 | Legal services | 42 | 34 | 17 | 3 | 0 | 4 | 0 | 79 | 3 | 60 |
| 2022 | Administration and operations | 52 | 32 | 10 | 3 | 2 | 1 | 0 | 85 | 5 | 480 |
| 2022 | Human resources | 60 | 28 | 6 | 1 | 3 | 3 | 0 | 90 | 3 | 245 |
| 2022 | Financial management | 55 | 36 | 7 | 1 | 1 | 0 | 0 | 91 | 2 | 210 |
| 2022 | Procurement | 58 | 28 | 4 | 7 | 2 | 0 | 0 | 86 | 10 | 40 |
| 2022 | Real property | 73 | 12 | 7 | 8 | 0 | 0 | 0 | 85 | 8 | 15 |
| 2022 | Material management | 24 | 44 | 25 | 0 | 0 | 8 | 0 | 73 | 0 | 10 |
| 2022 | Information management | 48 | 31 | 12 | 8 | 1 | 0 | 0 | 79 | 9 | 70 |
| 2022 | Information technology | 51 | 35 | 9 | 3 | 1 | 1 | 1 | 87 | 4 | 230 |
| 2022 | Internal audit | 73 | 17 | 5 | 0 | 5 | 0 | 0 | 90 | 5 | 15 |
| 2022 | Evaluation | 59 | 27 | 8 | 4 | 0 | 2 | 0 | 88 | 4 | 40 |
| 2022 | Data sciences | 56 | 26 | 9 | 5 | 4 | 0 | 0 | 83 | 9 | 75 |
| 2022 | Policy | 59 | 30 | 5 | 4 | 2 | 0 | 0 | 89 | 5 | 545 |
| 2022 | Project management | 58 | 32 | 6 | 2 | 1 | 1 | 0 | 91 | 3 | 205 |
| 2022 | Other services to the public | 53 | 29 | 11 | 2 | 2 | 2 | 1 | 84 | 4 | 125 |
| 2022 | None of the above | 55 | 31 | 6 | 4 | 3 | 2 | 0 | 88 | 6 | 185 |
| 2020 | Client contact centre | 46 | 38 | 10 | 5 | 0 | 1 | 0 | 85 | 5 | 80 |
| 2020 | Federal regulators | 47 | 37 | 8 | 3 | 3 | 2 | 0 | 86 | 6 | 275 |
| 2020 | Compliance, inspection and enforcement | 44 | 39 | 8 | 5 | 2 | 2 | 0 | 85 | 7 | 390 |
| 2020 | Communications or public affairs | 57 | 32 | 7 | 2 | 2 | 1 | 0 | 89 | 4 | 150 |
| 2020 | Access to information and privacy | 59 | 26 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 20 |
| 2020 | Security | 36 | 39 | 7 | 10 | 7 | 0 | 0 | 75 | 18 | 25 |
| 2020 | Science and technology | 41 | 33 | 15 | 4 | 3 | 3 | 0 | 77 | 7 | 305 |
| 2020 | Library services | 40 | 37 | 15 | 0 | 8 | 0 | 0 | 77 | 8 | 15 |
| 2020 | Legal services | 47 | 34 | 14 | 5 | 0 | 0 | 0 | 81 | 5 | 40 |
| 2020 | Administration and operations | 51 | 30 | 12 | 4 | 2 | 1 | 1 | 83 | 5 | 465 |
| 2020 | Human resources | 58 | 28 | 9 | 1 | 2 | 1 | 1 | 88 | 3 | 200 |
| 2020 | Financial management | 54 | 33 | 10 | 2 | 1 | 1 | 0 | 87 | 3 | 185 |
| 2020 | Procurement | 55 | 34 | 3 | 6 | 3 | 0 | 0 | 89 | 8 | 35 |
| 2020 | Real property | 48 | 43 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 10 |
| 2020 | Material management | 26 | 40 | 19 | 15 | 0 | 0 | 0 | 66 | 15 | 10 |
| 2020 | Information management | 50 | 31 | 11 | 1 | 3 | 2 | 2 | 84 | 4 | 70 |
| 2020 | Information technology | 51 | 34 | 9 | 3 | 2 | 0 | 0 | 86 | 6 | 230 |
| 2020 | Internal audit | 30 | 57 | 13 | 0 | 0 | 0 | 0 | 87 | 0 | 15 |
| 2020 | Evaluation | 53 | 40 | 0 | 0 | 3 | 0 | 3 | 96 | 4 | 30 |
| 2020 | Data sciences | 63 | 26 | 7 | 2 | 3 | 0 | 0 | 89 | 5 | 55 |
| 2020 | Policy | 54 | 36 | 6 | 3 | 1 | 1 | 0 | 90 | 4 | 490 |
| 2020 | Project management | 58 | 29 | 6 | 5 | 1 | 0 | 0 | 87 | 6 | 165 |
| 2020 | Other services to the public | 46 | 32 | 10 | 3 | 3 | 4 | 1 | 83 | 7 | 130 |
| 2020 | None of the above | 43 | 34 | 11 | 5 | 4 | 2 | 1 | 79 | 9 | 170 |
| 2019 | Client contact centre | 37 | 39 | 15 | 1 | 3 | 2 | 3 | 80 | 4 | 85 |
| 2019 | Federal regulators | 38 | 43 | 8 | 6 | 4 | 1 | 0 | 81 | 11 | 280 |
| 2019 | Compliance, inspection and enforcement | 38 | 35 | 13 | 7 | 3 | 2 | 0 | 75 | 11 | 425 |
| 2019 | Communications or public affairs | 51 | 36 | 8 | 2 | 1 | 1 | 1 | 88 | 3 | 175 |
| 2019 | Access to information and privacy | 33 | 42 | 17 | 9 | 0 | 0 | 0 | 74 | 9 | 10 |
| 2019 | Security | 33 | 53 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 20 |
| 2019 | Science and technology | 46 | 33 | 13 | 5 | 2 | 2 | 0 | 80 | 7 | 290 |
| 2019 | Library services | 59 | 17 | 12 | 12 | 0 | 0 | 0 | 76 | 12 | 15 |
| 2019 | Legal services | 53 | 25 | 8 | 3 | 8 | 2 | 0 | 80 | 12 | 50 |
| 2019 | Administration and operations | 45 | 34 | 12 | 3 | 3 | 1 | 1 | 81 | 6 | 490 |
| 2019 | Human resources | 60 | 29 | 6 | 3 | 1 | 0 | 1 | 90 | 3 | 195 |
| 2019 | Financial management | 44 | 37 | 11 | 4 | 2 | 3 | 0 | 83 | 6 | 180 |
| 2019 | Procurement | 49 | 27 | 16 | 6 | 3 | 0 | 0 | 75 | 9 | 30 |
| 2019 | Real property | 53 | 41 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Material management | 47 | 32 | 7 | 7 | 0 | 0 | 7 | 85 | 8 | 15 |
| 2019 | Information management | 53 | 27 | 10 | 3 | 7 | 0 | 0 | 80 | 10 | 85 |
| 2019 | Information technology | 47 | 35 | 9 | 6 | 2 | 1 | 0 | 82 | 8 | 250 |
| 2019 | Internal audit | 46 | 36 | 14 | 0 | 5 | 0 | 0 | 81 | 5 | 20 |
| 2019 | Evaluation | 48 | 44 | 3 | 3 | 3 | 0 | 0 | 91 | 5 | 30 |
| 2019 | Data sciences | 65 | 19 | 7 | 5 | 2 | 0 | 2 | 85 | 8 | 50 |
| 2019 | Policy | 55 | 32 | 6 | 4 | 2 | 1 | 0 | 88 | 6 | 485 |
| 2019 | Project management | 51 | 32 | 11 | 3 | 3 | 0 | 0 | 83 | 6 | 165 |
| 2019 | Other services to the public | 31 | 34 | 12 | 5 | 7 | 8 | 3 | 73 | 14 | 105 |
| 2019 | None of the above | 40 | 37 | 10 | 4 | 5 | 2 | 2 | 80 | 10 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 35 | 22 | 15 | 7 | 6 | 7 | 8 | 67 | 15 | 90 |
| 2024 | Intelligence analysts | 44 | 18 | 14 | 7 | 4 | 5 | 8 | 72 | 12 | 50 |
| 2024 | Federal regulators | 36 | 24 | 14 | 7 | 6 | 10 | 3 | 69 | 14 | 255 |
| 2024 | Compliance, inspection and enforcement | 36 | 25 | 14 | 8 | 5 | 8 | 5 | 70 | 15 | 345 |
| 2024 | Communications or public affairs | 38 | 31 | 9 | 8 | 4 | 4 | 6 | 76 | 13 | 170 |
| 2024 | Access to information and privacy | 53 | 0 | 16 | 10 | 6 | 4 | 11 | 62 | 18 | 20 |
| 2024 | Security | 57 | 15 | 9 | 17 | 0 | 0 | 2 | 74 | 17 | 25 |
| 2024 | Science and technology | 33 | 26 | 11 | 6 | 4 | 13 | 6 | 73 | 13 | 300 |
| 2024 | Legal services | 32 | 25 | 21 | 2 | 2 | 10 | 8 | 70 | 4 | 55 |
| 2024 | Administration and operations | 35 | 26 | 13 | 7 | 6 | 7 | 6 | 71 | 14 | 490 |
| 2024 | Human resources | 38 | 28 | 10 | 5 | 4 | 8 | 7 | 77 | 11 | 185 |
| 2024 | Financial management | 43 | 21 | 15 | 5 | 4 | 6 | 5 | 72 | 11 | 170 |
| 2024 | Procurement | 49 | 19 | 14 | 4 | 4 | 5 | 5 | 76 | 8 | 25 |
| 2024 | Real property | 45 | 34 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 15 |
| 2024 | Material management | 38 | 11 | 18 | 5 | 10 | 11 | 7 | 61 | 18 | 15 |
| 2024 | Information management | 30 | 22 | 14 | 4 | 11 | 16 | 3 | 64 | 19 | 55 |
| 2024 | Information technology | 43 | 22 | 13 | 4 | 3 | 9 | 5 | 76 | 9 | 210 |
| 2024 | Internal audit | 28 | 27 | 10 | 16 | 8 | 0 | 10 | 62 | 27 | 10 |
| 2024 | Evaluation | 25 | 31 | 15 | 9 | 0 | 15 | 6 | 71 | 11 | 35 |
| 2024 | Data sciences | 37 | 18 | 8 | 10 | 10 | 6 | 11 | 66 | 24 | 75 |
| 2024 | Policy | 34 | 28 | 12 | 8 | 6 | 6 | 5 | 71 | 15 | 470 |
| 2024 | Project management | 30 | 28 | 14 | 8 | 8 | 7 | 6 | 66 | 18 | 170 |
| 2024 | Other services to the public | 30 | 30 | 12 | 10 | 4 | 10 | 4 | 70 | 17 | 120 |
| 2024 | None of the above | 35 | 26 | 12 | 4 | 7 | 10 | 6 | 73 | 13 | 170 |
| 2022 | Client contact centre | 45 | 27 | 7 | 5 | 4 | 8 | 4 | 82 | 10 | 95 |
| 2022 | Federal regulators | 37 | 32 | 11 | 4 | 3 | 9 | 3 | 79 | 8 | 290 |
| 2022 | Compliance, inspection and enforcement | 40 | 27 | 12 | 6 | 2 | 7 | 5 | 77 | 9 | 380 |
| 2022 | Communications or public affairs | 42 | 25 | 9 | 5 | 4 | 7 | 8 | 79 | 11 | 215 |
| 2022 | Access to information and privacy | 57 | 16 | 8 | 5 | 10 | 4 | 0 | 76 | 16 | 20 |
| 2022 | Security | 64 | 18 | 2 | 3 | 3 | 3 | 6 | 91 | 7 | 30 |
| 2022 | Science and technology | 40 | 25 | 12 | 3 | 3 | 12 | 5 | 78 | 8 | 350 |
| 2022 | Legal services | 32 | 26 | 4 | 5 | 2 | 17 | 14 | 84 | 9 | 60 |
| 2022 | Administration and operations | 43 | 23 | 9 | 5 | 6 | 7 | 7 | 77 | 12 | 480 |
| 2022 | Human resources | 43 | 26 | 5 | 7 | 4 | 6 | 8 | 81 | 13 | 245 |
| 2022 | Financial management | 44 | 27 | 10 | 4 | 3 | 5 | 7 | 81 | 7 | 210 |
| 2022 | Procurement | 51 | 20 | 9 | 2 | 5 | 8 | 5 | 81 | 8 | 40 |
| 2022 | Real property | 53 | 32 | 8 | 0 | 0 | 7 | 0 | 91 | 0 | 15 |
| 2022 | Material management | 47 | 25 | 14 | 0 | 6 | 8 | 0 | 78 | 7 | 10 |
| 2022 | Information management | 38 | 35 | 19 | 2 | 2 | 0 | 2 | 76 | 5 | 70 |
| 2022 | Information technology | 41 | 26 | 11 | 4 | 3 | 9 | 6 | 79 | 8 | 230 |
| 2022 | Internal audit | 35 | 35 | 15 | 5 | 5 | 0 | 6 | 74 | 10 | 15 |
| 2022 | Evaluation | 51 | 28 | 10 | 4 | 0 | 2 | 4 | 84 | 5 | 40 |
| 2022 | Data sciences | 42 | 27 | 12 | 5 | 5 | 6 | 4 | 76 | 11 | 75 |
| 2022 | Policy | 41 | 32 | 7 | 6 | 4 | 5 | 6 | 82 | 10 | 545 |
| 2022 | Project management | 46 | 27 | 9 | 6 | 3 | 6 | 3 | 81 | 9 | 205 |
| 2022 | Other services to the public | 44 | 22 | 8 | 3 | 7 | 11 | 5 | 78 | 12 | 125 |
| 2022 | None of the above | 46 | 23 | 8 | 6 | 5 | 7 | 6 | 79 | 12 | 185 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 25 | 10 | 7 | 7 | 7 | 8 | 72 | 16 | 90 |
| 2024 | Intelligence analysts | 44 | 20 | 9 | 6 | 7 | 6 | 10 | 76 | 14 | 50 |
| 2024 | Federal regulators | 34 | 23 | 17 | 8 | 5 | 10 | 3 | 66 | 15 | 255 |
| 2024 | Compliance, inspection and enforcement | 36 | 24 | 13 | 8 | 5 | 9 | 4 | 69 | 15 | 345 |
| 2024 | Communications or public affairs | 33 | 30 | 10 | 10 | 5 | 8 | 4 | 72 | 17 | 170 |
| 2024 | Access to information and privacy | 53 | 4 | 12 | 5 | 11 | 4 | 11 | 67 | 18 | 20 |
| 2024 | Security | 63 | 19 | 11 | 5 | 0 | 0 | 2 | 83 | 5 | 25 |
| 2024 | Science and technology | 32 | 27 | 13 | 4 | 4 | 12 | 7 | 73 | 11 | 300 |
| 2024 | Legal services | 29 | 29 | 23 | 4 | 2 | 8 | 6 | 68 | 6 | 55 |
| 2024 | Administration and operations | 35 | 25 | 14 | 6 | 7 | 8 | 6 | 69 | 15 | 490 |
| 2024 | Human resources | 38 | 27 | 11 | 6 | 3 | 8 | 8 | 78 | 10 | 185 |
| 2024 | Financial management | 43 | 24 | 12 | 4 | 4 | 8 | 5 | 77 | 10 | 170 |
| 2024 | Procurement | 42 | 16 | 20 | 8 | 4 | 5 | 5 | 65 | 12 | 25 |
| 2024 | Real property | 52 | 42 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 15 |
| 2024 | Material management | 38 | 11 | 18 | 15 | 0 | 11 | 7 | 61 | 18 | 15 |
| 2024 | Information management | 25 | 28 | 10 | 5 | 12 | 13 | 7 | 67 | 21 | 55 |
| 2024 | Information technology | 43 | 21 | 14 | 5 | 3 | 9 | 6 | 74 | 9 | 210 |
| 2024 | Internal audit | 28 | 18 | 10 | 25 | 8 | 0 | 10 | 51 | 37 | 10 |
| 2024 | Evaluation | 30 | 21 | 22 | 14 | 0 | 7 | 6 | 59 | 16 | 35 |
| 2024 | Data sciences | 35 | 18 | 8 | 15 | 8 | 6 | 10 | 63 | 28 | 75 |
| 2024 | Policy | 32 | 27 | 12 | 10 | 6 | 7 | 6 | 68 | 18 | 470 |
| 2024 | Project management | 28 | 28 | 14 | 9 | 8 | 7 | 6 | 65 | 20 | 170 |
| 2024 | Other services to the public | 30 | 30 | 11 | 10 | 4 | 11 | 4 | 71 | 16 | 120 |
| 2024 | None of the above | 32 | 28 | 13 | 8 | 4 | 9 | 6 | 71 | 14 | 170 |
| 2022 | Client contact centre | 49 | 26 | 7 | 5 | 3 | 7 | 3 | 83 | 9 | 95 |
| 2022 | Federal regulators | 38 | 30 | 12 | 5 | 3 | 9 | 3 | 77 | 10 | 290 |
| 2022 | Compliance, inspection and enforcement | 38 | 27 | 14 | 6 | 3 | 8 | 5 | 74 | 10 | 380 |
| 2022 | Communications or public affairs | 39 | 27 | 9 | 5 | 4 | 8 | 8 | 79 | 10 | 210 |
| 2022 | Access to information and privacy | 57 | 16 | 12 | 5 | 6 | 4 | 0 | 76 | 12 | 20 |
| 2022 | Security | 64 | 14 | 6 | 0 | 6 | 3 | 6 | 86 | 7 | 30 |
| 2022 | Science and technology | 39 | 23 | 14 | 4 | 3 | 11 | 5 | 75 | 9 | 350 |
| 2022 | Legal services | 32 | 27 | 8 | 3 | 2 | 16 | 13 | 83 | 7 | 60 |
| 2022 | Administration and operations | 42 | 25 | 10 | 5 | 5 | 7 | 6 | 77 | 11 | 480 |
| 2022 | Human resources | 45 | 27 | 6 | 5 | 4 | 4 | 9 | 83 | 10 | 245 |
| 2022 | Financial management | 46 | 27 | 9 | 3 | 3 | 6 | 7 | 84 | 6 | 210 |
| 2022 | Procurement | 60 | 9 | 6 | 3 | 7 | 9 | 5 | 81 | 12 | 40 |
| 2022 | Real property | 60 | 33 | 0 | 0 | 0 | 7 | 0 | 100 | 0 | 15 |
| 2022 | Material management | 54 | 18 | 14 | 0 | 6 | 8 | 0 | 78 | 7 | 10 |
| 2022 | Information management | 38 | 34 | 19 | 2 | 4 | 0 | 2 | 74 | 6 | 70 |
| 2022 | Information technology | 42 | 25 | 9 | 6 | 3 | 8 | 6 | 78 | 11 | 230 |
| 2022 | Internal audit | 42 | 24 | 9 | 5 | 5 | 0 | 15 | 77 | 12 | 15 |
| 2022 | Evaluation | 52 | 25 | 12 | 4 | 0 | 4 | 2 | 82 | 5 | 40 |
| 2022 | Data sciences | 45 | 22 | 15 | 4 | 3 | 7 | 4 | 75 | 8 | 75 |
| 2022 | Policy | 39 | 30 | 9 | 4 | 5 | 7 | 6 | 79 | 10 | 545 |
| 2022 | Project management | 44 | 27 | 11 | 6 | 4 | 5 | 3 | 78 | 11 | 205 |
| 2022 | Other services to the public | 39 | 25 | 9 | 4 | 7 | 11 | 4 | 76 | 13 | 125 |
| 2022 | None of the above | 47 | 24 | 6 | 7 | 5 | 6 | 6 | 80 | 14 | 190 |
My Immediate Supervisor
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 44 | 19 | 18 | 7 | 2 | 3 | 7 | 70 | 10 | 90 |
| 2024 | Intelligence analysts | 58 | 15 | 13 | 7 | 0 | 4 | 3 | 78 | 8 | 50 |
| 2024 | Federal regulators | 55 | 26 | 9 | 5 | 1 | 1 | 3 | 84 | 6 | 255 |
| 2024 | Compliance, inspection and enforcement | 39 | 35 | 13 | 3 | 5 | 1 | 4 | 78 | 8 | 340 |
| 2024 | Communications or public affairs | 42 | 32 | 12 | 5 | 3 | 0 | 6 | 78 | 9 | 170 |
| 2024 | Access to information and privacy | 47 | 26 | 20 | 0 | 0 | 0 | 7 | 78 | 0 | 20 |
| 2024 | Security | 22 | 30 | 11 | 9 | 10 | 0 | 19 | 64 | 23 | 25 |
| 2024 | Science and technology | 39 | 28 | 12 | 4 | 2 | 1 | 14 | 78 | 8 | 300 |
| 2024 | Legal services | 34 | 36 | 11 | 5 | 1 | 2 | 11 | 80 | 7 | 55 |
| 2024 | Administration and operations | 43 | 26 | 13 | 3 | 3 | 2 | 10 | 78 | 7 | 485 |
| 2024 | Human resources | 48 | 36 | 8 | 3 | 1 | 0 | 3 | 88 | 4 | 185 |
| 2024 | Financial management | 54 | 20 | 16 | 1 | 3 | 1 | 5 | 79 | 4 | 170 |
| 2024 | Procurement | 54 | 28 | 7 | 0 | 3 | 5 | 3 | 89 | 3 | 25 |
| 2024 | Real property | 52 | 34 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 15 |
| 2024 | Material management | 35 | 40 | 7 | 5 | 8 | 0 | 6 | 80 | 13 | 15 |
| 2024 | Information management | 38 | 40 | 9 | 4 | 5 | 0 | 4 | 82 | 9 | 55 |
| 2024 | Information technology | 57 | 25 | 10 | 3 | 1 | 2 | 2 | 85 | 4 | 210 |
| 2024 | Internal audit | 56 | 8 | 36 | 0 | 0 | 0 | 0 | 64 | 0 | 10 |
| 2024 | Evaluation | 49 | 22 | 11 | 10 | 5 | 0 | 3 | 73 | 16 | 35 |
| 2024 | Data sciences | 47 | 26 | 7 | 8 | 8 | 2 | 2 | 76 | 17 | 75 |
| 2024 | Policy | 57 | 28 | 7 | 5 | 3 | 0 | 1 | 85 | 8 | 470 |
| 2024 | Project management | 43 | 38 | 11 | 5 | 1 | 0 | 3 | 83 | 6 | 170 |
| 2024 | Other services to the public | 46 | 24 | 8 | 4 | 3 | 2 | 14 | 83 | 8 | 120 |
| 2024 | None of the above | 46 | 26 | 16 | 1 | 2 | 1 | 8 | 79 | 4 | 170 |
| 2022 | Client contact centre | 41 | 36 | 8 | 4 | 2 | 5 | 5 | 85 | 7 | 95 |
| 2022 | Federal regulators | 51 | 31 | 9 | 2 | 2 | 1 | 5 | 86 | 4 | 290 |
| 2022 | Compliance, inspection and enforcement | 40 | 35 | 12 | 4 | 3 | 1 | 6 | 80 | 7 | 380 |
| 2022 | Communications or public affairs | 51 | 25 | 14 | 3 | 2 | 1 | 4 | 80 | 5 | 215 |
| 2022 | Access to information and privacy | 55 | 20 | 12 | 0 | 0 | 0 | 13 | 86 | 0 | 20 |
| 2022 | Security | 39 | 32 | 19 | 2 | 4 | 5 | 0 | 74 | 6 | 30 |
| 2022 | Science and technology | 44 | 25 | 14 | 3 | 2 | 2 | 12 | 79 | 5 | 350 |
| 2022 | Legal services | 42 | 15 | 12 | 5 | 3 | 3 | 19 | 74 | 11 | 60 |
| 2022 | Administration and operations | 49 | 26 | 11 | 5 | 1 | 1 | 7 | 82 | 6 | 475 |
| 2022 | Human resources | 52 | 31 | 7 | 4 | 3 | 1 | 2 | 86 | 7 | 245 |
| 2022 | Financial management | 44 | 33 | 13 | 1 | 2 | 1 | 6 | 82 | 3 | 210 |
| 2022 | Procurement | 48 | 34 | 5 | 0 | 3 | 5 | 6 | 91 | 3 | 40 |
| 2022 | Real property | 52 | 21 | 7 | 7 | 7 | 7 | 0 | 78 | 15 | 15 |
| 2022 | Material management | 41 | 29 | 16 | 0 | 0 | 14 | 0 | 81 | 0 | 10 |
| 2022 | Information management | 52 | 28 | 11 | 4 | 1 | 2 | 1 | 83 | 6 | 70 |
| 2022 | Information technology | 45 | 34 | 12 | 4 | 1 | 2 | 2 | 82 | 5 | 230 |
| 2022 | Internal audit | 64 | 31 | 5 | 0 | 0 | 0 | 0 | 95 | 0 | 15 |
| 2022 | Evaluation | 43 | 31 | 10 | 2 | 0 | 2 | 12 | 86 | 2 | 40 |
| 2022 | Data sciences | 57 | 24 | 9 | 4 | 5 | 0 | 2 | 82 | 8 | 75 |
| 2022 | Policy | 60 | 26 | 9 | 3 | 1 | 0 | 2 | 88 | 3 | 545 |
| 2022 | Project management | 56 | 26 | 11 | 4 | 2 | 0 | 1 | 83 | 6 | 205 |
| 2022 | Other services to the public | 39 | 26 | 17 | 4 | 2 | 1 | 11 | 74 | 7 | 125 |
| 2022 | None of the above | 49 | 28 | 10 | 3 | 3 | 1 | 7 | 83 | 6 | 185 |
| 2020 | Client contact centre | 45 | 25 | 18 | 4 | 2 | 4 | 3 | 74 | 7 | 80 |
| 2020 | Federal regulators | 51 | 27 | 14 | 3 | 1 | 1 | 3 | 81 | 5 | 280 |
| 2020 | Compliance, inspection and enforcement | 42 | 31 | 16 | 4 | 2 | 1 | 4 | 77 | 6 | 395 |
| 2020 | Communications or public affairs | 61 | 24 | 7 | 3 | 1 | 1 | 2 | 88 | 4 | 150 |
| 2020 | Access to information and privacy | 49 | 15 | 26 | 5 | 0 | 0 | 5 | 68 | 5 | 20 |
| 2020 | Security | 48 | 26 | 22 | 0 | 4 | 0 | 0 | 74 | 4 | 25 |
| 2020 | Science and technology | 36 | 31 | 16 | 4 | 2 | 2 | 10 | 75 | 7 | 310 |
| 2020 | Library services | 40 | 15 | 22 | 15 | 0 | 0 | 8 | 59 | 17 | 15 |
| 2020 | Legal services | 41 | 19 | 24 | 4 | 0 | 3 | 9 | 68 | 5 | 40 |
| 2020 | Administration and operations | 49 | 21 | 16 | 4 | 2 | 3 | 5 | 76 | 6 | 465 |
| 2020 | Human resources | 62 | 24 | 4 | 1 | 2 | 3 | 4 | 92 | 3 | 200 |
| 2020 | Financial management | 48 | 30 | 12 | 6 | 1 | 2 | 2 | 81 | 6 | 185 |
| 2020 | Procurement | 51 | 30 | 16 | 3 | 0 | 0 | 0 | 81 | 3 | 35 |
| 2020 | Real property | 68 | 15 | 9 | 9 | 0 | 0 | 0 | 83 | 9 | 10 |
| 2020 | Material management | 41 | 40 | 19 | 0 | 0 | 0 | 0 | 81 | 0 | 10 |
| 2020 | Information management | 53 | 19 | 19 | 3 | 3 | 0 | 3 | 74 | 6 | 70 |
| 2020 | Information technology | 56 | 26 | 11 | 2 | 2 | 0 | 3 | 85 | 4 | 235 |
| 2020 | Internal audit | 41 | 18 | 18 | 6 | 0 | 17 | 0 | 71 | 7 | 15 |
| 2020 | Evaluation | 37 | 29 | 27 | 0 | 3 | 0 | 3 | 68 | 4 | 30 |
| 2020 | Data sciences | 54 | 40 | 5 | 0 | 0 | 0 | 2 | 95 | 0 | 55 |
| 2020 | Policy | 61 | 26 | 8 | 3 | 1 | 0 | 1 | 88 | 4 | 490 |
| 2020 | Project management | 61 | 20 | 11 | 1 | 3 | 0 | 3 | 84 | 4 | 165 |
| 2020 | Other services to the public | 47 | 27 | 14 | 3 | 2 | 0 | 7 | 79 | 6 | 130 |
| 2020 | None of the above | 45 | 25 | 17 | 5 | 3 | 2 | 3 | 74 | 8 | 175 |
| 2019 | Client contact centre | 35 | 34 | 19 | 2 | 3 | 1 | 5 | 74 | 5 | 85 |
| 2019 | Federal regulators | 47 | 27 | 16 | 4 | 4 | 1 | 2 | 76 | 8 | 280 |
| 2019 | Compliance, inspection and enforcement | 37 | 32 | 16 | 5 | 4 | 0 | 5 | 72 | 10 | 425 |
| 2019 | Communications or public affairs | 57 | 29 | 4 | 4 | 1 | 1 | 3 | 91 | 5 | 175 |
| 2019 | Access to information and privacy | 41 | 25 | 17 | 9 | 0 | 0 | 9 | 72 | 9 | 10 |
| 2019 | Security | 46 | 33 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 20 |
| 2019 | Science and technology | 38 | 24 | 15 | 7 | 3 | 3 | 11 | 72 | 11 | 285 |
| 2019 | Library services | 54 | 17 | 6 | 12 | 0 | 0 | 11 | 80 | 14 | 15 |
| 2019 | Legal services | 29 | 34 | 16 | 6 | 4 | 0 | 10 | 70 | 11 | 50 |
| 2019 | Administration and operations | 53 | 23 | 12 | 3 | 2 | 2 | 5 | 81 | 6 | 495 |
| 2019 | Human resources | 69 | 21 | 7 | 2 | 1 | 0 | 1 | 91 | 2 | 195 |
| 2019 | Financial management | 50 | 23 | 17 | 3 | 3 | 2 | 2 | 76 | 6 | 175 |
| 2019 | Procurement | 59 | 22 | 9 | 3 | 0 | 0 | 6 | 87 | 3 | 30 |
| 2019 | Real property | 54 | 25 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 15 |
| 2019 | Material management | 60 | 16 | 7 | 10 | 0 | 0 | 7 | 81 | 11 | 15 |
| 2019 | Information management | 47 | 27 | 15 | 4 | 2 | 1 | 4 | 78 | 6 | 85 |
| 2019 | Information technology | 57 | 24 | 9 | 4 | 2 | 1 | 4 | 85 | 6 | 250 |
| 2019 | Internal audit | 36 | 36 | 19 | 9 | 0 | 0 | 0 | 72 | 9 | 20 |
| 2019 | Evaluation | 59 | 13 | 19 | 6 | 3 | 0 | 0 | 72 | 9 | 30 |
| 2019 | Data sciences | 54 | 31 | 9 | 2 | 4 | 0 | 0 | 85 | 6 | 50 |
| 2019 | Policy | 64 | 23 | 7 | 3 | 2 | 0 | 0 | 88 | 5 | 485 |
| 2019 | Project management | 59 | 23 | 9 | 5 | 2 | 0 | 2 | 84 | 7 | 165 |
| 2019 | Other services to the public | 31 | 31 | 15 | 2 | 8 | 2 | 11 | 70 | 12 | 105 |
| 2019 | None of the above | 49 | 26 | 15 | 3 | 2 | 1 | 4 | 79 | 6 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 46 | 32 | 10 | 7 | 3 | 0 | 3 | 80 | 10 | 90 |
| 2024 | Intelligence analysts | 52 | 21 | 11 | 11 | 5 | 0 | 0 | 73 | 16 | 50 |
| 2024 | Federal regulators | 46 | 28 | 12 | 10 | 3 | 1 | 0 | 75 | 13 | 255 |
| 2024 | Compliance, inspection and enforcement | 43 | 35 | 10 | 6 | 5 | 1 | 0 | 79 | 11 | 340 |
| 2024 | Communications or public affairs | 39 | 34 | 11 | 11 | 5 | 0 | 0 | 73 | 16 | 170 |
| 2024 | Access to information and privacy | 57 | 28 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 20 |
| 2024 | Security | 29 | 13 | 24 | 10 | 19 | 2 | 3 | 44 | 30 | 25 |
| 2024 | Science and technology | 56 | 27 | 8 | 6 | 2 | 0 | 0 | 83 | 8 | 300 |
| 2024 | Legal services | 48 | 33 | 14 | 5 | 0 | 0 | 0 | 81 | 5 | 55 |
| 2024 | Administration and operations | 47 | 31 | 10 | 6 | 5 | 0 | 2 | 79 | 11 | 490 |
| 2024 | Human resources | 46 | 32 | 11 | 8 | 3 | 0 | 0 | 78 | 11 | 185 |
| 2024 | Financial management | 52 | 37 | 6 | 4 | 0 | 0 | 0 | 90 | 4 | 170 |
| 2024 | Procurement | 45 | 32 | 15 | 4 | 3 | 0 | 0 | 78 | 7 | 25 |
| 2024 | Real property | 25 | 50 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 15 |
| 2024 | Material management | 41 | 28 | 17 | 6 | 8 | 0 | 0 | 69 | 14 | 15 |
| 2024 | Information management | 48 | 38 | 11 | 1 | 2 | 0 | 0 | 86 | 3 | 55 |
| 2024 | Information technology | 52 | 27 | 10 | 7 | 3 | 1 | 0 | 81 | 9 | 210 |
| 2024 | Internal audit | 64 | 16 | 10 | 10 | 0 | 0 | 0 | 80 | 10 | 10 |
| 2024 | Evaluation | 60 | 19 | 10 | 8 | 3 | 0 | 0 | 80 | 11 | 35 |
| 2024 | Data sciences | 45 | 33 | 6 | 7 | 10 | 0 | 0 | 78 | 16 | 75 |
| 2024 | Policy | 42 | 34 | 9 | 8 | 6 | 0 | 0 | 77 | 14 | 470 |
| 2024 | Project management | 36 | 43 | 7 | 10 | 2 | 0 | 0 | 80 | 13 | 170 |
| 2024 | Other services to the public | 60 | 28 | 4 | 5 | 2 | 0 | 1 | 89 | 7 | 120 |
| 2024 | None of the above | 44 | 34 | 11 | 3 | 6 | 0 | 0 | 79 | 9 | 170 |
| 2022 | Client contact centre | 56 | 25 | 8 | 7 | 2 | 2 | 1 | 83 | 9 | 95 |
| 2022 | Federal regulators | 50 | 31 | 9 | 7 | 1 | 1 | 0 | 82 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 44 | 33 | 9 | 8 | 5 | 0 | 1 | 78 | 14 | 380 |
| 2022 | Communications or public affairs | 48 | 32 | 8 | 9 | 3 | 0 | 0 | 80 | 11 | 215 |
| 2022 | Access to information and privacy | 78 | 8 | 8 | 6 | 0 | 0 | 0 | 86 | 6 | 20 |
| 2022 | Security | 39 | 34 | 6 | 12 | 8 | 0 | 0 | 74 | 21 | 30 |
| 2022 | Science and technology | 55 | 31 | 7 | 5 | 2 | 0 | 0 | 86 | 7 | 350 |
| 2022 | Legal services | 44 | 40 | 11 | 5 | 0 | 0 | 0 | 84 | 5 | 60 |
| 2022 | Administration and operations | 53 | 28 | 10 | 5 | 3 | 0 | 1 | 82 | 8 | 480 |
| 2022 | Human resources | 47 | 34 | 9 | 5 | 4 | 2 | 0 | 82 | 9 | 245 |
| 2022 | Financial management | 46 | 39 | 7 | 5 | 3 | 0 | 0 | 85 | 8 | 210 |
| 2022 | Procurement | 62 | 27 | 9 | 0 | 2 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Real property | 65 | 21 | 7 | 0 | 7 | 0 | 0 | 86 | 7 | 15 |
| 2022 | Material management | 39 | 26 | 21 | 0 | 0 | 14 | 0 | 75 | 0 | 10 |
| 2022 | Information management | 53 | 28 | 13 | 3 | 2 | 0 | 0 | 81 | 5 | 70 |
| 2022 | Information technology | 47 | 31 | 13 | 5 | 4 | 0 | 0 | 78 | 9 | 230 |
| 2022 | Internal audit | 47 | 38 | 0 | 0 | 15 | 0 | 0 | 85 | 15 | 15 |
| 2022 | Evaluation | 55 | 33 | 10 | 0 | 2 | 0 | 0 | 88 | 2 | 40 |
| 2022 | Data sciences | 51 | 20 | 13 | 11 | 5 | 0 | 0 | 71 | 16 | 75 |
| 2022 | Policy | 45 | 36 | 7 | 7 | 4 | 0 | 0 | 82 | 11 | 545 |
| 2022 | Project management | 46 | 33 | 10 | 7 | 5 | 0 | 0 | 79 | 11 | 205 |
| 2022 | Other services to the public | 48 | 30 | 11 | 7 | 4 | 0 | 1 | 79 | 10 | 125 |
| 2022 | None of the above | 49 | 35 | 5 | 7 | 4 | 0 | 1 | 85 | 11 | 190 |
| 2020 | Client contact centre | 46 | 30 | 18 | 3 | 1 | 1 | 1 | 77 | 4 | 80 |
| 2020 | Federal regulators | 43 | 34 | 12 | 7 | 4 | 0 | 0 | 77 | 10 | 280 |
| 2020 | Compliance, inspection and enforcement | 45 | 34 | 10 | 7 | 3 | 0 | 0 | 80 | 10 | 395 |
| 2020 | Communications or public affairs | 55 | 26 | 11 | 7 | 1 | 0 | 0 | 81 | 9 | 150 |
| 2020 | Access to information and privacy | 48 | 16 | 20 | 16 | 0 | 0 | 0 | 65 | 16 | 15 |
| 2020 | Security | 59 | 30 | 7 | 0 | 4 | 0 | 0 | 89 | 4 | 25 |
| 2020 | Science and technology | 50 | 31 | 11 | 4 | 3 | 1 | 0 | 82 | 7 | 310 |
| 2020 | Library services | 55 | 30 | 8 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 50 | 23 | 17 | 5 | 0 | 3 | 2 | 77 | 5 | 40 |
| 2020 | Administration and operations | 53 | 27 | 10 | 6 | 2 | 1 | 1 | 81 | 8 | 470 |
| 2020 | Human resources | 55 | 29 | 7 | 7 | 3 | 0 | 0 | 83 | 9 | 200 |
| 2020 | Financial management | 49 | 30 | 12 | 5 | 3 | 0 | 1 | 80 | 8 | 185 |
| 2020 | Procurement | 45 | 26 | 13 | 11 | 5 | 0 | 0 | 71 | 16 | 35 |
| 2020 | Real property | 68 | 32 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 58 | 23 | 19 | 0 | 0 | 0 | 0 | 81 | 0 | 10 |
| 2020 | Information management | 55 | 31 | 7 | 4 | 3 | 0 | 0 | 86 | 7 | 70 |
| 2020 | Information technology | 52 | 32 | 8 | 6 | 3 | 0 | 0 | 84 | 9 | 235 |
| 2020 | Internal audit | 52 | 30 | 6 | 6 | 6 | 0 | 0 | 82 | 12 | 15 |
| 2020 | Evaluation | 43 | 40 | 6 | 7 | 3 | 0 | 0 | 84 | 10 | 30 |
| 2020 | Data sciences | 48 | 36 | 6 | 5 | 2 | 0 | 4 | 87 | 6 | 55 |
| 2020 | Policy | 47 | 33 | 10 | 7 | 2 | 0 | 0 | 80 | 9 | 490 |
| 2020 | Project management | 53 | 31 | 6 | 4 | 5 | 1 | 0 | 85 | 9 | 165 |
| 2020 | Other services to the public | 48 | 32 | 12 | 4 | 2 | 0 | 2 | 82 | 6 | 135 |
| 2020 | None of the above | 43 | 31 | 12 | 8 | 4 | 1 | 1 | 76 | 12 | 175 |
| 2019 | Client contact centre | 34 | 35 | 23 | 3 | 3 | 1 | 1 | 71 | 6 | 85 |
| 2019 | Federal regulators | 39 | 33 | 13 | 7 | 7 | 0 | 0 | 73 | 14 | 280 |
| 2019 | Compliance, inspection and enforcement | 36 | 36 | 12 | 8 | 8 | 0 | 0 | 73 | 15 | 430 |
| 2019 | Communications or public affairs | 42 | 37 | 8 | 8 | 4 | 0 | 1 | 80 | 13 | 175 |
| 2019 | Access to information and privacy | 16 | 50 | 26 | 0 | 9 | 0 | 0 | 66 | 9 | 10 |
| 2019 | Security | 52 | 26 | 13 | 4 | 5 | 0 | 0 | 78 | 9 | 20 |
| 2019 | Science and technology | 48 | 34 | 9 | 4 | 4 | 0 | 1 | 83 | 8 | 285 |
| 2019 | Library services | 48 | 23 | 17 | 6 | 6 | 0 | 0 | 71 | 12 | 15 |
| 2019 | Legal services | 58 | 25 | 3 | 8 | 6 | 0 | 0 | 84 | 14 | 50 |
| 2019 | Administration and operations | 50 | 27 | 8 | 9 | 5 | 1 | 1 | 79 | 14 | 495 |
| 2019 | Human resources | 51 | 32 | 7 | 7 | 1 | 2 | 0 | 84 | 9 | 195 |
| 2019 | Financial management | 46 | 32 | 8 | 7 | 5 | 1 | 1 | 79 | 12 | 175 |
| 2019 | Procurement | 43 | 34 | 16 | 0 | 7 | 0 | 0 | 77 | 7 | 30 |
| 2019 | Real property | 48 | 47 | 5 | 0 | 0 | 0 | 0 | 95 | 0 | 15 |
| 2019 | Material management | 52 | 22 | 9 | 17 | 0 | 0 | 0 | 74 | 17 | 15 |
| 2019 | Information management | 50 | 30 | 12 | 5 | 1 | 0 | 1 | 81 | 6 | 85 |
| 2019 | Information technology | 46 | 27 | 13 | 7 | 5 | 1 | 1 | 75 | 12 | 250 |
| 2019 | Internal audit | 44 | 23 | 28 | 0 | 5 | 0 | 0 | 67 | 5 | 20 |
| 2019 | Evaluation | 55 | 25 | 7 | 8 | 0 | 0 | 6 | 84 | 9 | 30 |
| 2019 | Data sciences | 47 | 32 | 10 | 9 | 2 | 0 | 0 | 79 | 11 | 50 |
| 2019 | Policy | 50 | 28 | 10 | 8 | 4 | 1 | 0 | 78 | 12 | 485 |
| 2019 | Project management | 49 | 27 | 12 | 4 | 5 | 2 | 1 | 78 | 9 | 165 |
| 2019 | Other services to the public | 44 | 29 | 10 | 5 | 9 | 1 | 2 | 75 | 14 | 100 |
| 2019 | None of the above | 43 | 29 | 17 | 3 | 5 | 2 | 1 | 74 | 8 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 52 | 17 | 16 | 2 | 5 | 3 | 5 | 75 | 8 | 90 |
| 2024 | Intelligence analysts | 56 | 17 | 14 | 6 | 5 | 2 | 0 | 75 | 11 | 50 |
| 2024 | Federal regulators | 57 | 20 | 9 | 9 | 3 | 2 | 0 | 79 | 12 | 255 |
| 2024 | Compliance, inspection and enforcement | 51 | 27 | 12 | 4 | 4 | 1 | 1 | 80 | 9 | 340 |
| 2024 | Communications or public affairs | 45 | 31 | 7 | 9 | 5 | 1 | 3 | 79 | 14 | 170 |
| 2024 | Access to information and privacy | 61 | 17 | 13 | 10 | 0 | 0 | 0 | 77 | 10 | 20 |
| 2024 | Security | 38 | 6 | 43 | 4 | 3 | 2 | 3 | 47 | 7 | 25 |
| 2024 | Science and technology | 57 | 21 | 14 | 2 | 4 | 0 | 2 | 79 | 6 | 300 |
| 2024 | Legal services | 51 | 37 | 11 | 2 | 0 | 0 | 0 | 87 | 2 | 55 |
| 2024 | Administration and operations | 55 | 22 | 12 | 4 | 4 | 1 | 2 | 79 | 9 | 490 |
| 2024 | Human resources | 47 | 31 | 11 | 4 | 3 | 1 | 4 | 81 | 7 | 185 |
| 2024 | Financial management | 63 | 23 | 10 | 3 | 0 | 1 | 0 | 87 | 3 | 170 |
| 2024 | Procurement | 50 | 22 | 21 | 4 | 3 | 0 | 0 | 72 | 7 | 25 |
| 2024 | Real property | 47 | 27 | 14 | 11 | 0 | 0 | 0 | 74 | 11 | 15 |
| 2024 | Material management | 43 | 31 | 12 | 6 | 8 | 0 | 0 | 74 | 14 | 15 |
| 2024 | Information management | 59 | 26 | 10 | 1 | 2 | 0 | 2 | 86 | 3 | 55 |
| 2024 | Information technology | 58 | 20 | 11 | 6 | 3 | 2 | 0 | 80 | 9 | 210 |
| 2024 | Internal audit | 64 | 0 | 26 | 10 | 0 | 0 | 0 | 64 | 10 | 10 |
| 2024 | Evaluation | 51 | 13 | 22 | 3 | 5 | 6 | 0 | 68 | 8 | 35 |
| 2024 | Data sciences | 59 | 24 | 7 | 4 | 5 | 1 | 0 | 84 | 9 | 75 |
| 2024 | Policy | 47 | 28 | 11 | 5 | 7 | 1 | 0 | 76 | 13 | 470 |
| 2024 | Project management | 50 | 27 | 13 | 7 | 2 | 1 | 0 | 77 | 9 | 170 |
| 2024 | Other services to the public | 66 | 18 | 5 | 3 | 3 | 3 | 1 | 88 | 6 | 120 |
| 2024 | None of the above | 51 | 23 | 15 | 4 | 4 | 2 | 2 | 76 | 9 | 170 |
| 2022 | Client contact centre | 54 | 24 | 7 | 7 | 3 | 3 | 2 | 82 | 11 | 95 |
| 2022 | Federal regulators | 60 | 21 | 9 | 6 | 3 | 1 | 0 | 82 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 54 | 23 | 13 | 3 | 4 | 2 | 2 | 79 | 7 | 380 |
| 2022 | Communications or public affairs | 60 | 21 | 7 | 4 | 3 | 3 | 2 | 85 | 8 | 210 |
| 2022 | Access to information and privacy | 77 | 4 | 8 | 6 | 0 | 0 | 5 | 85 | 6 | 20 |
| 2022 | Security | 45 | 28 | 11 | 7 | 4 | 5 | 0 | 77 | 12 | 30 |
| 2022 | Science and technology | 60 | 19 | 12 | 2 | 2 | 2 | 2 | 82 | 5 | 350 |
| 2022 | Legal services | 57 | 30 | 5 | 3 | 3 | 2 | 1 | 89 | 6 | 60 |
| 2022 | Administration and operations | 58 | 23 | 10 | 4 | 3 | 1 | 2 | 83 | 7 | 480 |
| 2022 | Human resources | 55 | 27 | 10 | 3 | 3 | 1 | 1 | 84 | 6 | 245 |
| 2022 | Financial management | 55 | 29 | 9 | 2 | 3 | 1 | 1 | 85 | 5 | 210 |
| 2022 | Procurement | 74 | 14 | 7 | 0 | 2 | 0 | 2 | 90 | 2 | 40 |
| 2022 | Real property | 65 | 21 | 0 | 0 | 7 | 7 | 0 | 93 | 7 | 15 |
| 2022 | Material management | 55 | 24 | 6 | 0 | 0 | 14 | 0 | 93 | 0 | 10 |
| 2022 | Information management | 53 | 28 | 10 | 5 | 4 | 0 | 1 | 82 | 9 | 70 |
| 2022 | Information technology | 54 | 27 | 9 | 6 | 2 | 1 | 1 | 82 | 9 | 230 |
| 2022 | Internal audit | 50 | 29 | 10 | 0 | 5 | 0 | 6 | 84 | 6 | 15 |
| 2022 | Evaluation | 61 | 35 | 2 | 0 | 2 | 0 | 0 | 96 | 2 | 40 |
| 2022 | Data sciences | 52 | 31 | 5 | 2 | 9 | 1 | 0 | 84 | 11 | 75 |
| 2022 | Policy | 58 | 23 | 9 | 5 | 3 | 2 | 0 | 83 | 8 | 545 |
| 2022 | Project management | 54 | 23 | 12 | 3 | 4 | 3 | 1 | 81 | 7 | 205 |
| 2022 | Other services to the public | 54 | 27 | 8 | 4 | 4 | 2 | 1 | 83 | 8 | 125 |
| 2022 | None of the above | 61 | 21 | 8 | 5 | 5 | 1 | 0 | 82 | 10 | 185 |
| 2020 | Client contact centre | 46 | 31 | 10 | 4 | 3 | 5 | 1 | 82 | 7 | 80 |
| 2020 | Federal regulators | 52 | 24 | 15 | 3 | 4 | 1 | 1 | 78 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 49 | 29 | 10 | 4 | 3 | 3 | 3 | 82 | 7 | 390 |
| 2020 | Communications or public affairs | 63 | 22 | 7 | 4 | 3 | 1 | 1 | 86 | 7 | 150 |
| 2020 | Access to information and privacy | 63 | 21 | 6 | 10 | 0 | 0 | 0 | 84 | 10 | 15 |
| 2020 | Security | 72 | 14 | 10 | 0 | 4 | 0 | 0 | 86 | 4 | 25 |
| 2020 | Science and technology | 49 | 25 | 12 | 5 | 3 | 2 | 2 | 78 | 9 | 310 |
| 2020 | Library services | 40 | 30 | 15 | 0 | 8 | 0 | 8 | 75 | 8 | 15 |
| 2020 | Legal services | 61 | 20 | 16 | 0 | 0 | 3 | 0 | 83 | 0 | 40 |
| 2020 | Administration and operations | 53 | 19 | 15 | 4 | 3 | 3 | 3 | 77 | 8 | 470 |
| 2020 | Human resources | 59 | 20 | 10 | 3 | 3 | 2 | 3 | 83 | 7 | 200 |
| 2020 | Financial management | 53 | 28 | 9 | 4 | 3 | 2 | 1 | 84 | 7 | 185 |
| 2020 | Procurement | 52 | 11 | 15 | 6 | 8 | 8 | 0 | 68 | 15 | 35 |
| 2020 | Real property | 68 | 0 | 32 | 0 | 0 | 0 | 0 | 68 | 0 | 15 |
| 2020 | Material management | 42 | 23 | 15 | 11 | 0 | 0 | 8 | 71 | 12 | 10 |
| 2020 | Information management | 60 | 27 | 7 | 1 | 4 | 0 | 0 | 87 | 5 | 70 |
| 2020 | Information technology | 58 | 23 | 10 | 2 | 4 | 1 | 2 | 84 | 6 | 235 |
| 2020 | Internal audit | 52 | 24 | 6 | 6 | 12 | 0 | 0 | 76 | 18 | 15 |
| 2020 | Evaluation | 62 | 25 | 7 | 3 | 3 | 0 | 0 | 87 | 7 | 30 |
| 2020 | Data sciences | 59 | 31 | 6 | 2 | 2 | 2 | 0 | 91 | 3 | 55 |
| 2020 | Policy | 57 | 22 | 9 | 6 | 3 | 1 | 0 | 81 | 9 | 490 |
| 2020 | Project management | 57 | 21 | 10 | 5 | 5 | 2 | 1 | 80 | 10 | 165 |
| 2020 | Other services to the public | 48 | 23 | 14 | 6 | 2 | 3 | 4 | 76 | 9 | 135 |
| 2020 | None of the above | 46 | 24 | 14 | 5 | 7 | 3 | 2 | 73 | 13 | 175 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 53 | 29 | 6 | 7 | 2 | 0 | 3 | 84 | 10 | 90 |
| 2024 | Intelligence analysts | 60 | 22 | 6 | 6 | 7 | 0 | 0 | 82 | 13 | 50 |
| 2024 | Federal regulators | 54 | 28 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 47 | 32 | 11 | 4 | 4 | 1 | 0 | 80 | 9 | 340 |
| 2024 | Communications or public affairs | 50 | 31 | 8 | 7 | 4 | 0 | 0 | 81 | 11 | 170 |
| 2024 | Access to information and privacy | 57 | 23 | 14 | 0 | 0 | 0 | 5 | 85 | 0 | 20 |
| 2024 | Security | 33 | 32 | 7 | 5 | 19 | 0 | 3 | 67 | 25 | 25 |
| 2024 | Science and technology | 63 | 24 | 8 | 3 | 2 | 0 | 0 | 87 | 5 | 300 |
| 2024 | Legal services | 58 | 29 | 12 | 2 | 0 | 0 | 0 | 86 | 2 | 55 |
| 2024 | Administration and operations | 53 | 28 | 10 | 5 | 4 | 0 | 0 | 81 | 9 | 490 |
| 2024 | Human resources | 49 | 31 | 10 | 6 | 4 | 0 | 0 | 80 | 10 | 185 |
| 2024 | Financial management | 58 | 29 | 9 | 3 | 0 | 0 | 0 | 87 | 4 | 170 |
| 2024 | Procurement | 42 | 21 | 22 | 11 | 3 | 0 | 0 | 64 | 14 | 25 |
| 2024 | Real property | 40 | 53 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2024 | Material management | 55 | 20 | 7 | 6 | 13 | 0 | 0 | 75 | 18 | 15 |
| 2024 | Information management | 55 | 31 | 9 | 3 | 2 | 1 | 0 | 86 | 5 | 55 |
| 2024 | Information technology | 51 | 32 | 7 | 4 | 5 | 1 | 1 | 84 | 9 | 210 |
| 2024 | Internal audit | 64 | 36 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 10 |
| 2024 | Evaluation | 67 | 20 | 5 | 2 | 5 | 0 | 0 | 87 | 8 | 35 |
| 2024 | Data sciences | 51 | 31 | 6 | 3 | 8 | 1 | 0 | 83 | 10 | 75 |
| 2024 | Policy | 47 | 31 | 9 | 6 | 6 | 0 | 0 | 79 | 12 | 470 |
| 2024 | Project management | 42 | 40 | 8 | 6 | 3 | 0 | 1 | 83 | 9 | 170 |
| 2024 | Other services to the public | 62 | 26 | 3 | 6 | 2 | 0 | 1 | 89 | 9 | 115 |
| 2024 | None of the above | 45 | 30 | 13 | 4 | 5 | 0 | 2 | 77 | 10 | 170 |
| 2022 | Client contact centre | 52 | 34 | 5 | 7 | 1 | 0 | 1 | 87 | 8 | 95 |
| 2022 | Federal regulators | 51 | 34 | 7 | 5 | 1 | 1 | 0 | 87 | 6 | 290 |
| 2022 | Compliance, inspection and enforcement | 50 | 32 | 7 | 3 | 5 | 1 | 1 | 84 | 9 | 380 |
| 2022 | Communications or public affairs | 54 | 28 | 9 | 3 | 2 | 1 | 2 | 85 | 6 | 215 |
| 2022 | Access to information and privacy | 49 | 32 | 13 | 6 | 0 | 0 | 0 | 81 | 6 | 20 |
| 2022 | Security | 47 | 26 | 11 | 8 | 8 | 0 | 0 | 73 | 16 | 30 |
| 2022 | Science and technology | 59 | 30 | 7 | 3 | 1 | 0 | 0 | 89 | 4 | 350 |
| 2022 | Legal services | 53 | 31 | 10 | 3 | 2 | 0 | 2 | 85 | 5 | 60 |
| 2022 | Administration and operations | 54 | 28 | 9 | 4 | 3 | 1 | 1 | 84 | 7 | 480 |
| 2022 | Human resources | 56 | 31 | 8 | 3 | 3 | 0 | 0 | 87 | 6 | 245 |
| 2022 | Financial management | 47 | 37 | 7 | 4 | 3 | 0 | 1 | 85 | 7 | 210 |
| 2022 | Procurement | 61 | 24 | 5 | 5 | 2 | 0 | 3 | 87 | 7 | 40 |
| 2022 | Real property | 52 | 34 | 0 | 7 | 0 | 7 | 0 | 93 | 7 | 15 |
| 2022 | Material management | 39 | 41 | 0 | 6 | 0 | 14 | 0 | 93 | 7 | 10 |
| 2022 | Information management | 59 | 28 | 3 | 7 | 3 | 0 | 0 | 86 | 10 | 70 |
| 2022 | Information technology | 51 | 29 | 9 | 6 | 4 | 0 | 0 | 81 | 10 | 230 |
| 2022 | Internal audit | 56 | 23 | 5 | 15 | 0 | 0 | 0 | 80 | 15 | 15 |
| 2022 | Evaluation | 54 | 35 | 4 | 2 | 2 | 0 | 2 | 92 | 4 | 40 |
| 2022 | Data sciences | 52 | 25 | 12 | 8 | 3 | 0 | 0 | 76 | 11 | 75 |
| 2022 | Policy | 50 | 32 | 8 | 7 | 2 | 1 | 1 | 83 | 9 | 545 |
| 2022 | Project management | 47 | 35 | 6 | 7 | 3 | 1 | 2 | 84 | 10 | 205 |
| 2022 | Other services to the public | 55 | 27 | 8 | 7 | 3 | 0 | 0 | 82 | 10 | 120 |
| 2022 | None of the above | 57 | 26 | 5 | 6 | 4 | 1 | 0 | 84 | 10 | 185 |
| 2020 | Client contact centre | 50 | 35 | 10 | 3 | 1 | 1 | 0 | 86 | 4 | 80 |
| 2020 | Federal regulators | 53 | 27 | 11 | 5 | 4 | 0 | 0 | 80 | 9 | 280 |
| 2020 | Compliance, inspection and enforcement | 47 | 35 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 395 |
| 2020 | Communications or public affairs | 59 | 24 | 8 | 6 | 1 | 1 | 0 | 84 | 7 | 150 |
| 2020 | Access to information and privacy | 39 | 46 | 5 | 5 | 5 | 0 | 0 | 85 | 10 | 20 |
| 2020 | Security | 61 | 32 | 0 | 4 | 3 | 0 | 0 | 93 | 7 | 25 |
| 2020 | Science and technology | 55 | 32 | 7 | 3 | 2 | 0 | 1 | 88 | 5 | 310 |
| 2020 | Library services | 47 | 38 | 0 | 7 | 8 | 0 | 0 | 85 | 15 | 15 |
| 2020 | Legal services | 64 | 16 | 13 | 0 | 2 | 3 | 2 | 84 | 2 | 40 |
| 2020 | Administration and operations | 55 | 25 | 11 | 6 | 2 | 1 | 1 | 81 | 8 | 470 |
| 2020 | Human resources | 58 | 24 | 8 | 6 | 3 | 0 | 1 | 83 | 9 | 200 |
| 2020 | Financial management | 54 | 30 | 9 | 6 | 1 | 0 | 1 | 84 | 7 | 185 |
| 2020 | Procurement | 53 | 22 | 10 | 10 | 5 | 0 | 0 | 74 | 16 | 35 |
| 2020 | Real property | 68 | 16 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 15 |
| 2020 | Material management | 41 | 15 | 36 | 0 | 0 | 0 | 8 | 61 | 0 | 10 |
| 2020 | Information management | 62 | 27 | 4 | 4 | 1 | 1 | 0 | 90 | 6 | 70 |
| 2020 | Information technology | 52 | 31 | 7 | 8 | 2 | 0 | 1 | 84 | 9 | 235 |
| 2020 | Internal audit | 35 | 41 | 6 | 18 | 0 | 0 | 0 | 76 | 18 | 15 |
| 2020 | Evaluation | 65 | 6 | 15 | 7 | 3 | 0 | 3 | 74 | 11 | 30 |
| 2020 | Data sciences | 49 | 38 | 8 | 5 | 0 | 0 | 0 | 88 | 5 | 55 |
| 2020 | Policy | 52 | 30 | 8 | 8 | 2 | 0 | 1 | 82 | 10 | 490 |
| 2020 | Project management | 56 | 25 | 9 | 4 | 6 | 0 | 0 | 81 | 10 | 165 |
| 2020 | Other services to the public | 45 | 35 | 12 | 3 | 3 | 1 | 1 | 81 | 7 | 135 |
| 2020 | None of the above | 46 | 32 | 10 | 6 | 6 | 0 | 1 | 79 | 11 | 175 |
| 2019 | Client contact centre | 36 | 43 | 11 | 6 | 3 | 0 | 1 | 80 | 9 | 85 |
| 2019 | Federal regulators | 39 | 39 | 8 | 7 | 6 | 0 | 0 | 78 | 14 | 280 |
| 2019 | Compliance, inspection and enforcement | 41 | 34 | 12 | 8 | 5 | 1 | 0 | 75 | 13 | 425 |
| 2019 | Communications or public affairs | 51 | 26 | 9 | 10 | 4 | 0 | 0 | 77 | 13 | 175 |
| 2019 | Access to information and privacy | 24 | 59 | 9 | 0 | 9 | 0 | 0 | 83 | 9 | 10 |
| 2019 | Security | 61 | 22 | 9 | 4 | 4 | 0 | 0 | 82 | 8 | 20 |
| 2019 | Science and technology | 54 | 31 | 7 | 6 | 2 | 0 | 0 | 85 | 8 | 285 |
| 2019 | Library services | 42 | 40 | 6 | 0 | 6 | 0 | 6 | 87 | 6 | 15 |
| 2019 | Legal services | 59 | 22 | 8 | 4 | 6 | 0 | 0 | 81 | 10 | 50 |
| 2019 | Administration and operations | 51 | 27 | 10 | 6 | 5 | 1 | 1 | 79 | 11 | 495 |
| 2019 | Human resources | 58 | 28 | 6 | 7 | 1 | 1 | 1 | 86 | 8 | 195 |
| 2019 | Financial management | 50 | 32 | 6 | 6 | 4 | 1 | 1 | 83 | 10 | 180 |
| 2019 | Procurement | 49 | 30 | 14 | 3 | 3 | 0 | 0 | 79 | 6 | 30 |
| 2019 | Real property | 54 | 39 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Material management | 61 | 32 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 15 |
| 2019 | Information management | 58 | 19 | 15 | 6 | 2 | 0 | 0 | 77 | 8 | 85 |
| 2019 | Information technology | 48 | 30 | 9 | 7 | 3 | 2 | 0 | 80 | 11 | 250 |
| 2019 | Internal audit | 52 | 25 | 19 | 0 | 5 | 0 | 0 | 76 | 5 | 20 |
| 2019 | Evaluation | 70 | 19 | 6 | 3 | 3 | 0 | 0 | 89 | 6 | 30 |
| 2019 | Data sciences | 66 | 12 | 14 | 2 | 2 | 3 | 0 | 82 | 4 | 50 |
| 2019 | Policy | 53 | 29 | 7 | 8 | 3 | 0 | 0 | 82 | 11 | 485 |
| 2019 | Project management | 53 | 28 | 8 | 7 | 3 | 0 | 1 | 81 | 10 | 165 |
| 2019 | Other services to the public | 40 | 36 | 9 | 7 | 7 | 2 | 0 | 77 | 15 | 105 |
| 2019 | None of the above | 41 | 37 | 12 | 5 | 5 | 1 | 0 | 79 | 10 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 55 | 23 | 3 | 6 | 8 | 1 | 4 | 81 | 15 | 90 |
| 2024 | Intelligence analysts | 64 | 19 | 5 | 5 | 3 | 0 | 4 | 86 | 9 | 50 |
| 2024 | Federal regulators | 64 | 21 | 4 | 2 | 3 | 5 | 1 | 90 | 6 | 255 |
| 2024 | Compliance, inspection and enforcement | 57 | 28 | 6 | 3 | 4 | 2 | 0 | 88 | 6 | 340 |
| 2024 | Communications or public affairs | 56 | 22 | 5 | 5 | 5 | 3 | 5 | 84 | 10 | 170 |
| 2024 | Access to information and privacy | 57 | 29 | 5 | 0 | 0 | 0 | 9 | 94 | 0 | 20 |
| 2024 | Security | 60 | 13 | 8 | 0 | 0 | 2 | 17 | 90 | 0 | 25 |
| 2024 | Science and technology | 73 | 18 | 5 | 2 | 1 | 0 | 1 | 92 | 3 | 300 |
| 2024 | Legal services | 72 | 20 | 7 | 0 | 2 | 0 | 0 | 92 | 2 | 55 |
| 2024 | Administration and operations | 63 | 21 | 5 | 5 | 4 | 1 | 1 | 86 | 9 | 485 |
| 2024 | Human resources | 68 | 24 | 4 | 0 | 2 | 2 | 0 | 94 | 2 | 185 |
| 2024 | Financial management | 64 | 24 | 2 | 4 | 2 | 3 | 1 | 92 | 5 | 170 |
| 2024 | Procurement | 66 | 15 | 12 | 4 | 3 | 0 | 0 | 81 | 7 | 25 |
| 2024 | Real property | 26 | 67 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2024 | Material management | 50 | 17 | 7 | 5 | 14 | 0 | 8 | 73 | 20 | 15 |
| 2024 | Information management | 62 | 15 | 9 | 4 | 5 | 0 | 5 | 81 | 9 | 55 |
| 2024 | Information technology | 60 | 23 | 6 | 3 | 3 | 2 | 3 | 88 | 6 | 210 |
| 2024 | Internal audit | 81 | 19 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 10 |
| 2024 | Evaluation | 69 | 18 | 0 | 0 | 2 | 3 | 8 | 97 | 3 | 35 |
| 2024 | Data sciences | 78 | 12 | 4 | 1 | 3 | 0 | 1 | 91 | 4 | 75 |
| 2024 | Policy | 60 | 22 | 7 | 4 | 5 | 2 | 1 | 84 | 9 | 470 |
| 2024 | Project management | 58 | 26 | 6 | 5 | 3 | 1 | 0 | 86 | 8 | 170 |
| 2024 | Other services to the public | 74 | 17 | 5 | 2 | 1 | 1 | 0 | 92 | 3 | 120 |
| 2024 | None of the above | 56 | 22 | 10 | 3 | 6 | 2 | 1 | 80 | 10 | 170 |
| 2022 | Client contact centre | 62 | 22 | 6 | 5 | 2 | 2 | 1 | 87 | 8 | 95 |
| 2022 | Federal regulators | 69 | 22 | 5 | 2 | 0 | 2 | 0 | 93 | 2 | 290 |
| 2022 | Compliance, inspection and enforcement | 67 | 20 | 7 | 1 | 2 | 3 | 1 | 90 | 3 | 380 |
| 2022 | Communications or public affairs | 69 | 16 | 4 | 3 | 3 | 3 | 1 | 90 | 6 | 215 |
| 2022 | Access to information and privacy | 75 | 10 | 8 | 0 | 6 | 0 | 0 | 86 | 6 | 20 |
| 2022 | Security | 65 | 29 | 4 | 0 | 3 | 0 | 0 | 93 | 3 | 30 |
| 2022 | Science and technology | 76 | 17 | 3 | 2 | 1 | 1 | 1 | 94 | 2 | 350 |
| 2022 | Legal services | 69 | 23 | 2 | 2 | 3 | 2 | 0 | 93 | 5 | 60 |
| 2022 | Administration and operations | 66 | 20 | 5 | 3 | 3 | 1 | 2 | 88 | 6 | 480 |
| 2022 | Human resources | 73 | 20 | 2 | 1 | 2 | 2 | 1 | 95 | 2 | 245 |
| 2022 | Financial management | 67 | 21 | 6 | 1 | 1 | 2 | 2 | 92 | 2 | 210 |
| 2022 | Procurement | 72 | 14 | 4 | 0 | 5 | 5 | 0 | 90 | 6 | 40 |
| 2022 | Real property | 72 | 15 | 0 | 7 | 7 | 0 | 0 | 86 | 14 | 15 |
| 2022 | Material management | 43 | 28 | 0 | 0 | 15 | 14 | 0 | 82 | 18 | 10 |
| 2022 | Information management | 66 | 22 | 3 | 5 | 3 | 2 | 0 | 90 | 8 | 70 |
| 2022 | Information technology | 60 | 26 | 6 | 5 | 1 | 2 | 1 | 88 | 6 | 230 |
| 2022 | Internal audit | 65 | 15 | 10 | 0 | 5 | 6 | 0 | 84 | 5 | 15 |
| 2022 | Evaluation | 76 | 17 | 2 | 0 | 0 | 5 | 0 | 97 | 0 | 40 |
| 2022 | Data sciences | 71 | 15 | 5 | 3 | 6 | 0 | 0 | 86 | 9 | 75 |
| 2022 | Policy | 64 | 25 | 3 | 4 | 2 | 1 | 1 | 91 | 6 | 545 |
| 2022 | Project management | 67 | 20 | 4 | 4 | 3 | 1 | 1 | 89 | 7 | 205 |
| 2022 | Other services to the public | 64 | 21 | 6 | 2 | 2 | 2 | 2 | 89 | 5 | 125 |
| 2022 | None of the above | 68 | 19 | 5 | 2 | 3 | 1 | 2 | 90 | 5 | 190 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 32 | 11 | 4 | 3 | 1 | 0 | 81 | 7 | 90 |
| 2024 | Intelligence analysts | 52 | 30 | 5 | 4 | 9 | 0 | 0 | 82 | 13 | 50 |
| 2024 | Federal regulators | 59 | 24 | 10 | 4 | 4 | 0 | 0 | 83 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 53 | 30 | 8 | 2 | 6 | 0 | 0 | 84 | 8 | 340 |
| 2024 | Communications or public affairs | 47 | 28 | 8 | 9 | 7 | 0 | 0 | 75 | 16 | 170 |
| 2024 | Access to information and privacy | 67 | 8 | 19 | 0 | 5 | 0 | 0 | 76 | 5 | 20 |
| 2024 | Security | 33 | 11 | 26 | 13 | 17 | 0 | 0 | 44 | 30 | 25 |
| 2024 | Science and technology | 65 | 23 | 7 | 2 | 3 | 0 | 0 | 88 | 5 | 300 |
| 2024 | Legal services | 59 | 35 | 1 | 2 | 1 | 2 | 0 | 95 | 3 | 55 |
| 2024 | Administration and operations | 59 | 22 | 9 | 6 | 3 | 0 | 1 | 82 | 10 | 490 |
| 2024 | Human resources | 50 | 31 | 6 | 9 | 4 | 0 | 0 | 81 | 13 | 185 |
| 2024 | Financial management | 68 | 22 | 8 | 2 | 1 | 0 | 0 | 90 | 2 | 170 |
| 2024 | Procurement | 54 | 22 | 8 | 9 | 7 | 0 | 0 | 76 | 16 | 25 |
| 2024 | Real property | 33 | 42 | 14 | 11 | 0 | 0 | 0 | 75 | 11 | 15 |
| 2024 | Material management | 36 | 45 | 7 | 0 | 13 | 0 | 0 | 81 | 13 | 15 |
| 2024 | Information management | 53 | 32 | 12 | 1 | 0 | 2 | 0 | 87 | 1 | 55 |
| 2024 | Information technology | 59 | 26 | 8 | 4 | 4 | 0 | 0 | 84 | 8 | 210 |
| 2024 | Internal audit | 55 | 25 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 10 |
| 2024 | Evaluation | 54 | 32 | 3 | 8 | 3 | 0 | 0 | 86 | 11 | 35 |
| 2024 | Data sciences | 58 | 28 | 3 | 3 | 8 | 0 | 0 | 86 | 11 | 75 |
| 2024 | Policy | 46 | 29 | 10 | 8 | 7 | 0 | 0 | 76 | 15 | 470 |
| 2024 | Project management | 50 | 31 | 9 | 8 | 2 | 0 | 0 | 81 | 10 | 170 |
| 2024 | Other services to the public | 65 | 21 | 7 | 2 | 4 | 1 | 0 | 87 | 6 | 120 |
| 2024 | None of the above | 54 | 26 | 11 | 4 | 5 | 0 | 0 | 81 | 8 | 170 |
| 2022 | Client contact centre | 56 | 25 | 10 | 6 | 2 | 1 | 0 | 82 | 8 | 95 |
| 2022 | Federal regulators | 64 | 23 | 7 | 3 | 2 | 0 | 0 | 88 | 6 | 290 |
| 2022 | Compliance, inspection and enforcement | 56 | 27 | 8 | 5 | 4 | 0 | 0 | 83 | 9 | 380 |
| 2022 | Communications or public affairs | 56 | 25 | 12 | 3 | 3 | 0 | 0 | 81 | 7 | 215 |
| 2022 | Access to information and privacy | 87 | 4 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 20 |
| 2022 | Security | 49 | 29 | 6 | 7 | 8 | 0 | 0 | 78 | 16 | 30 |
| 2022 | Science and technology | 68 | 21 | 6 | 3 | 1 | 0 | 0 | 89 | 5 | 350 |
| 2022 | Legal services | 61 | 27 | 8 | 1 | 3 | 0 | 0 | 88 | 5 | 60 |
| 2022 | Administration and operations | 63 | 23 | 7 | 3 | 3 | 0 | 0 | 86 | 7 | 480 |
| 2022 | Human resources | 59 | 28 | 6 | 4 | 2 | 0 | 0 | 88 | 6 | 245 |
| 2022 | Financial management | 56 | 29 | 8 | 4 | 3 | 0 | 0 | 85 | 7 | 210 |
| 2022 | Procurement | 71 | 20 | 2 | 5 | 2 | 0 | 0 | 91 | 8 | 40 |
| 2022 | Real property | 65 | 21 | 0 | 7 | 0 | 0 | 7 | 93 | 7 | 15 |
| 2022 | Material management | 39 | 24 | 23 | 0 | 0 | 14 | 0 | 74 | 0 | 10 |
| 2022 | Information management | 59 | 28 | 6 | 1 | 6 | 0 | 0 | 87 | 7 | 70 |
| 2022 | Information technology | 58 | 24 | 10 | 5 | 2 | 0 | 0 | 82 | 7 | 230 |
| 2022 | Internal audit | 47 | 38 | 0 | 5 | 10 | 0 | 0 | 85 | 15 | 15 |
| 2022 | Evaluation | 62 | 30 | 4 | 2 | 2 | 0 | 0 | 92 | 4 | 40 |
| 2022 | Data sciences | 60 | 19 | 12 | 4 | 4 | 0 | 0 | 79 | 9 | 75 |
| 2022 | Policy | 55 | 27 | 8 | 6 | 3 | 0 | 0 | 83 | 9 | 545 |
| 2022 | Project management | 52 | 30 | 10 | 5 | 3 | 0 | 0 | 82 | 8 | 205 |
| 2022 | Other services to the public | 65 | 21 | 4 | 4 | 5 | 0 | 0 | 87 | 9 | 120 |
| 2022 | None of the above | 66 | 16 | 8 | 5 | 4 | 0 | 0 | 82 | 9 | 185 |
| 2020 | Client contact centre | 60 | 27 | 9 | 2 | 1 | 0 | 1 | 87 | 4 | 80 |
| 2020 | Federal regulators | 60 | 25 | 8 | 5 | 2 | 0 | 0 | 85 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 58 | 28 | 8 | 4 | 2 | 0 | 0 | 86 | 6 | 390 |
| 2020 | Communications or public affairs | 64 | 18 | 11 | 4 | 3 | 0 | 0 | 82 | 8 | 150 |
| 2020 | Access to information and privacy | 59 | 21 | 15 | 0 | 5 | 0 | 0 | 80 | 5 | 20 |
| 2020 | Security | 62 | 24 | 4 | 6 | 4 | 0 | 0 | 86 | 10 | 25 |
| 2020 | Science and technology | 59 | 30 | 6 | 3 | 2 | 0 | 0 | 89 | 5 | 310 |
| 2020 | Library services | 33 | 38 | 7 | 15 | 8 | 0 | 0 | 70 | 22 | 15 |
| 2020 | Legal services | 56 | 28 | 14 | 2 | 0 | 0 | 0 | 84 | 2 | 40 |
| 2020 | Administration and operations | 60 | 23 | 11 | 4 | 2 | 0 | 0 | 84 | 6 | 470 |
| 2020 | Human resources | 66 | 20 | 4 | 6 | 4 | 0 | 0 | 86 | 10 | 200 |
| 2020 | Financial management | 60 | 22 | 10 | 6 | 2 | 0 | 0 | 82 | 8 | 185 |
| 2020 | Procurement | 60 | 16 | 10 | 14 | 0 | 0 | 0 | 76 | 14 | 35 |
| 2020 | Real property | 68 | 24 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 58 | 23 | 19 | 0 | 0 | 0 | 0 | 81 | 0 | 10 |
| 2020 | Information management | 74 | 13 | 3 | 7 | 1 | 0 | 2 | 89 | 8 | 70 |
| 2020 | Information technology | 66 | 20 | 8 | 3 | 2 | 0 | 0 | 86 | 5 | 235 |
| 2020 | Internal audit | 52 | 36 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2020 | Evaluation | 68 | 22 | 7 | 0 | 3 | 0 | 0 | 90 | 3 | 30 |
| 2020 | Data sciences | 66 | 20 | 5 | 2 | 3 | 0 | 4 | 90 | 5 | 55 |
| 2020 | Policy | 59 | 25 | 7 | 6 | 3 | 0 | 0 | 84 | 9 | 490 |
| 2020 | Project management | 62 | 21 | 7 | 5 | 4 | 0 | 1 | 84 | 9 | 165 |
| 2020 | Other services to the public | 52 | 32 | 8 | 3 | 4 | 0 | 1 | 85 | 7 | 135 |
| 2020 | None of the above | 52 | 27 | 9 | 7 | 4 | 1 | 1 | 80 | 11 | 175 |
| 2019 | Client contact centre | 43 | 28 | 21 | 5 | 3 | 0 | 0 | 71 | 8 | 85 |
| 2019 | Federal regulators | 51 | 27 | 9 | 7 | 6 | 0 | 0 | 78 | 13 | 280 |
| 2019 | Compliance, inspection and enforcement | 50 | 29 | 9 | 6 | 5 | 0 | 0 | 80 | 11 | 425 |
| 2019 | Communications or public affairs | 52 | 29 | 9 | 6 | 3 | 1 | 0 | 82 | 9 | 175 |
| 2019 | Access to information and privacy | 25 | 51 | 16 | 0 | 9 | 0 | 0 | 75 | 9 | 10 |
| 2019 | Security | 53 | 33 | 4 | 9 | 0 | 0 | 0 | 86 | 9 | 20 |
| 2019 | Science and technology | 63 | 22 | 8 | 3 | 4 | 0 | 0 | 85 | 6 | 290 |
| 2019 | Library services | 48 | 23 | 12 | 12 | 6 | 0 | 0 | 71 | 18 | 15 |
| 2019 | Legal services | 68 | 21 | 2 | 3 | 6 | 0 | 0 | 90 | 9 | 50 |
| 2019 | Administration and operations | 58 | 23 | 9 | 4 | 5 | 0 | 0 | 82 | 9 | 495 |
| 2019 | Human resources | 61 | 26 | 4 | 6 | 2 | 1 | 0 | 87 | 8 | 195 |
| 2019 | Financial management | 56 | 27 | 9 | 4 | 3 | 2 | 0 | 85 | 6 | 180 |
| 2019 | Procurement | 61 | 27 | 6 | 3 | 3 | 0 | 0 | 88 | 6 | 30 |
| 2019 | Real property | 59 | 41 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2019 | Material management | 74 | 9 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 64 | 22 | 8 | 2 | 3 | 0 | 1 | 87 | 5 | 85 |
| 2019 | Information technology | 56 | 26 | 11 | 3 | 5 | 0 | 0 | 82 | 7 | 250 |
| 2019 | Internal audit | 58 | 23 | 14 | 0 | 5 | 0 | 0 | 81 | 5 | 20 |
| 2019 | Evaluation | 64 | 25 | 3 | 5 | 3 | 0 | 0 | 89 | 8 | 30 |
| 2019 | Data sciences | 62 | 24 | 9 | 4 | 2 | 0 | 0 | 86 | 6 | 50 |
| 2019 | Policy | 59 | 23 | 8 | 7 | 3 | 0 | 0 | 83 | 10 | 485 |
| 2019 | Project management | 57 | 25 | 5 | 5 | 7 | 1 | 1 | 83 | 12 | 165 |
| 2019 | Other services to the public | 51 | 23 | 11 | 7 | 8 | 0 | 0 | 75 | 15 | 100 |
| 2019 | None of the above | 53 | 28 | 11 | 4 | 3 | 1 | 0 | 82 | 7 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 83 | 14 | 1 | 0 | 1 | 0 | 2 | 98 | 1 | 90 |
| 2024 | Intelligence analysts | 83 | 13 | 2 | 3 | 0 | 0 | 0 | 95 | 3 | 50 |
| 2024 | Federal regulators | 81 | 9 | 3 | 2 | 2 | 1 | 2 | 93 | 4 | 255 |
| 2024 | Compliance, inspection and enforcement | 79 | 10 | 3 | 2 | 2 | 0 | 3 | 93 | 4 | 340 |
| 2024 | Communications or public affairs | 81 | 12 | 3 | 2 | 1 | 0 | 1 | 94 | 3 | 170 |
| 2024 | Access to information and privacy | 90 | 4 | 0 | 6 | 0 | 0 | 0 | 94 | 6 | 20 |
| 2024 | Security | 87 | 7 | 0 | 2 | 0 | 0 | 3 | 98 | 2 | 25 |
| 2024 | Science and technology | 84 | 10 | 2 | 1 | 2 | 0 | 1 | 95 | 3 | 300 |
| 2024 | Legal services | 84 | 9 | 2 | 3 | 0 | 0 | 1 | 95 | 3 | 55 |
| 2024 | Administration and operations | 82 | 11 | 3 | 2 | 1 | 0 | 2 | 94 | 3 | 490 |
| 2024 | Human resources | 80 | 16 | 2 | 1 | 0 | 0 | 0 | 96 | 1 | 185 |
| 2024 | Financial management | 88 | 8 | 2 | 1 | 0 | 0 | 0 | 96 | 1 | 170 |
| 2024 | Procurement | 90 | 4 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 25 |
| 2024 | Real property | 80 | 20 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2024 | Material management | 83 | 5 | 7 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2024 | Information management | 78 | 21 | 0 | 0 | 1 | 0 | 0 | 99 | 1 | 55 |
| 2024 | Information technology | 82 | 12 | 4 | 1 | 1 | 0 | 0 | 94 | 2 | 210 |
| 2024 | Internal audit | 76 | 16 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 10 |
| 2024 | Evaluation | 92 | 2 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 35 |
| 2024 | Data sciences | 81 | 8 | 7 | 0 | 4 | 0 | 0 | 89 | 4 | 75 |
| 2024 | Policy | 83 | 9 | 4 | 2 | 1 | 0 | 1 | 93 | 3 | 470 |
| 2024 | Project management | 80 | 14 | 1 | 3 | 1 | 1 | 1 | 95 | 4 | 170 |
| 2024 | Other services to the public | 86 | 9 | 3 | 2 | 1 | 0 | 0 | 94 | 3 | 120 |
| 2024 | None of the above | 83 | 8 | 5 | 1 | 2 | 0 | 1 | 92 | 2 | 170 |
| 2022 | Client contact centre | 88 | 10 | 1 | 0 | 2 | 0 | 0 | 97 | 2 | 95 |
| 2022 | Federal regulators | 83 | 10 | 3 | 0 | 0 | 1 | 3 | 97 | 1 | 290 |
| 2022 | Compliance, inspection and enforcement | 80 | 7 | 3 | 2 | 1 | 0 | 5 | 93 | 4 | 380 |
| 2022 | Communications or public affairs | 86 | 10 | 2 | 0 | 1 | 0 | 0 | 97 | 2 | 215 |
| 2022 | Access to information and privacy | 84 | 4 | 7 | 5 | 0 | 0 | 0 | 88 | 5 | 20 |
| 2022 | Security | 83 | 14 | 0 | 0 | 0 | 0 | 3 | 100 | 0 | 30 |
| 2022 | Science and technology | 85 | 8 | 3 | 2 | 0 | 0 | 3 | 95 | 2 | 350 |
| 2022 | Legal services | 89 | 8 | 0 | 0 | 3 | 0 | 0 | 97 | 3 | 60 |
| 2022 | Administration and operations | 85 | 9 | 3 | 2 | 1 | 0 | 1 | 94 | 3 | 480 |
| 2022 | Human resources | 82 | 13 | 2 | 2 | 0 | 0 | 0 | 96 | 2 | 245 |
| 2022 | Financial management | 77 | 18 | 3 | 1 | 0 | 1 | 1 | 96 | 1 | 210 |
| 2022 | Procurement | 88 | 7 | 3 | 0 | 2 | 0 | 0 | 95 | 2 | 40 |
| 2022 | Real property | 86 | 8 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 15 |
| 2022 | Material management | 64 | 15 | 0 | 0 | 6 | 14 | 0 | 93 | 7 | 10 |
| 2022 | Information management | 88 | 10 | 0 | 0 | 2 | 0 | 0 | 98 | 2 | 70 |
| 2022 | Information technology | 80 | 12 | 5 | 0 | 2 | 0 | 0 | 93 | 2 | 230 |
| 2022 | Internal audit | 76 | 4 | 10 | 0 | 10 | 0 | 0 | 80 | 10 | 15 |
| 2022 | Evaluation | 87 | 4 | 0 | 4 | 2 | 0 | 4 | 94 | 6 | 40 |
| 2022 | Data sciences | 83 | 10 | 1 | 2 | 3 | 0 | 0 | 93 | 5 | 75 |
| 2022 | Policy | 86 | 6 | 3 | 2 | 1 | 1 | 1 | 94 | 3 | 545 |
| 2022 | Project management | 81 | 13 | 2 | 1 | 2 | 0 | 1 | 95 | 3 | 205 |
| 2022 | Other services to the public | 84 | 8 | 4 | 0 | 2 | 0 | 2 | 94 | 2 | 125 |
| 2022 | None of the above | 82 | 13 | 1 | 1 | 2 | 0 | 1 | 96 | 3 | 190 |
| 2019 | Client contact centre | 79 | 15 | 4 | 1 | 2 | 0 | 0 | 93 | 3 | 85 |
| 2019 | Federal regulators | 81 | 10 | 3 | 1 | 1 | 0 | 3 | 94 | 3 | 280 |
| 2019 | Compliance, inspection and enforcement | 81 | 11 | 4 | 1 | 1 | 0 | 2 | 94 | 2 | 425 |
| 2019 | Communications or public affairs | 86 | 10 | 1 | 1 | 1 | 0 | 0 | 97 | 2 | 175 |
| 2019 | Access to information and privacy | 66 | 26 | 0 | 0 | 9 | 0 | 0 | 91 | 9 | 10 |
| 2019 | Security | 92 | 8 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2019 | Science and technology | 86 | 9 | 2 | 2 | 1 | 0 | 1 | 96 | 3 | 285 |
| 2019 | Library services | 77 | 12 | 0 | 6 | 6 | 0 | 0 | 88 | 12 | 15 |
| 2019 | Legal services | 88 | 10 | 0 | 2 | 0 | 0 | 0 | 98 | 2 | 50 |
| 2019 | Administration and operations | 81 | 11 | 2 | 3 | 2 | 1 | 1 | 94 | 5 | 495 |
| 2019 | Human resources | 87 | 10 | 2 | 1 | 0 | 0 | 0 | 96 | 2 | 195 |
| 2019 | Financial management | 81 | 14 | 3 | 1 | 1 | 0 | 0 | 95 | 2 | 180 |
| 2019 | Procurement | 86 | 11 | 3 | 0 | 0 | 0 | 0 | 97 | 0 | 30 |
| 2019 | Real property | 93 | 7 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2019 | Material management | 83 | 10 | 0 | 0 | 0 | 0 | 7 | 100 | 0 | 15 |
| 2019 | Information management | 86 | 9 | 4 | 1 | 0 | 0 | 0 | 95 | 1 | 85 |
| 2019 | Information technology | 86 | 8 | 3 | 2 | 0 | 0 | 0 | 95 | 2 | 250 |
| 2019 | Internal audit | 86 | 14 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2019 | Evaluation | 72 | 7 | 9 | 6 | 6 | 0 | 0 | 79 | 12 | 30 |
| 2019 | Data sciences | 77 | 7 | 5 | 2 | 2 | 3 | 4 | 90 | 4 | 50 |
| 2019 | Policy | 82 | 11 | 3 | 2 | 1 | 0 | 1 | 94 | 3 | 485 |
| 2019 | Project management | 80 | 11 | 3 | 2 | 2 | 0 | 1 | 92 | 5 | 165 |
| 2019 | Other services to the public | 76 | 11 | 7 | 1 | 0 | 1 | 3 | 91 | 1 | 100 |
| 2019 | None of the above | 77 | 11 | 7 | 2 | 2 | 0 | 0 | 89 | 4 | 210 |
Senior Management
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 30 | 11 | 2 | 1 | 7 | 0 | 85 | 3 | 90 |
| 2024 | Intelligence analysts | 36 | 39 | 6 | 3 | 10 | 4 | 2 | 80 | 14 | 50 |
| 2024 | Federal regulators | 26 | 30 | 13 | 10 | 9 | 11 | 0 | 64 | 22 | 255 |
| 2024 | Compliance, inspection and enforcement | 31 | 29 | 15 | 8 | 8 | 10 | 0 | 66 | 17 | 345 |
| 2024 | Communications or public affairs | 28 | 26 | 14 | 10 | 10 | 12 | 1 | 61 | 23 | 170 |
| 2024 | Access to information and privacy | 38 | 28 | 19 | 10 | 5 | 0 | 0 | 67 | 15 | 20 |
| 2024 | Security | 44 | 30 | 11 | 11 | 4 | 0 | 0 | 73 | 15 | 25 |
| 2024 | Science and technology | 34 | 25 | 11 | 9 | 9 | 12 | 0 | 67 | 20 | 300 |
| 2024 | Legal services | 38 | 34 | 7 | 1 | 7 | 13 | 0 | 83 | 9 | 55 |
| 2024 | Administration and operations | 35 | 28 | 14 | 9 | 6 | 7 | 1 | 69 | 16 | 490 |
| 2024 | Human resources | 21 | 32 | 13 | 16 | 9 | 8 | 0 | 58 | 27 | 185 |
| 2024 | Financial management | 35 | 31 | 17 | 7 | 4 | 6 | 0 | 70 | 11 | 170 |
| 2024 | Procurement | 35 | 22 | 21 | 6 | 8 | 5 | 3 | 62 | 15 | 25 |
| 2024 | Real property | 42 | 27 | 14 | 0 | 17 | 0 | 0 | 69 | 17 | 15 |
| 2024 | Material management | 36 | 35 | 0 | 0 | 18 | 11 | 0 | 80 | 20 | 15 |
| 2024 | Information management | 46 | 26 | 11 | 6 | 0 | 12 | 0 | 81 | 6 | 55 |
| 2024 | Information technology | 32 | 26 | 12 | 9 | 11 | 9 | 0 | 64 | 22 | 210 |
| 2024 | Internal audit | 29 | 10 | 10 | 0 | 8 | 43 | 0 | 67 | 15 | 10 |
| 2024 | Evaluation | 26 | 30 | 18 | 6 | 0 | 21 | 0 | 71 | 7 | 35 |
| 2024 | Data sciences | 37 | 21 | 15 | 6 | 12 | 9 | 0 | 64 | 20 | 75 |
| 2024 | Policy | 32 | 27 | 16 | 8 | 10 | 7 | 0 | 63 | 19 | 470 |
| 2024 | Project management | 24 | 38 | 12 | 10 | 8 | 7 | 0 | 67 | 19 | 170 |
| 2024 | Other services to the public | 38 | 21 | 12 | 8 | 5 | 16 | 0 | 70 | 16 | 120 |
| 2024 | None of the above | 29 | 31 | 13 | 9 | 8 | 10 | 1 | 67 | 19 | 170 |
| 2022 | Client contact centre | 48 | 32 | 8 | 9 | 0 | 3 | 0 | 83 | 9 | 95 |
| 2022 | Federal regulators | 36 | 31 | 14 | 10 | 4 | 6 | 0 | 71 | 15 | 290 |
| 2022 | Compliance, inspection and enforcement | 35 | 25 | 12 | 8 | 7 | 12 | 0 | 69 | 17 | 380 |
| 2022 | Communications or public affairs | 39 | 29 | 18 | 4 | 2 | 9 | 0 | 74 | 6 | 215 |
| 2022 | Access to information and privacy | 49 | 13 | 16 | 6 | 9 | 6 | 0 | 67 | 16 | 20 |
| 2022 | Security | 47 | 21 | 11 | 4 | 4 | 13 | 0 | 79 | 9 | 30 |
| 2022 | Science and technology | 41 | 24 | 13 | 6 | 4 | 13 | 0 | 74 | 11 | 350 |
| 2022 | Legal services | 35 | 30 | 15 | 7 | 3 | 9 | 2 | 73 | 11 | 60 |
| 2022 | Administration and operations | 44 | 31 | 10 | 5 | 3 | 6 | 0 | 80 | 9 | 480 |
| 2022 | Human resources | 34 | 35 | 11 | 11 | 4 | 6 | 0 | 72 | 16 | 245 |
| 2022 | Financial management | 41 | 35 | 8 | 6 | 4 | 5 | 0 | 80 | 11 | 210 |
| 2022 | Procurement | 40 | 35 | 5 | 10 | 0 | 10 | 0 | 84 | 11 | 40 |
| 2022 | Real property | 31 | 42 | 13 | 7 | 0 | 7 | 0 | 79 | 7 | 15 |
| 2022 | Material management | 31 | 14 | 7 | 0 | 16 | 32 | 0 | 66 | 24 | 10 |
| 2022 | Information management | 40 | 25 | 22 | 3 | 3 | 6 | 0 | 70 | 6 | 70 |
| 2022 | Information technology | 33 | 22 | 16 | 8 | 8 | 12 | 1 | 62 | 19 | 230 |
| 2022 | Internal audit | 39 | 41 | 5 | 5 | 10 | 0 | 0 | 80 | 15 | 15 |
| 2022 | Evaluation | 44 | 28 | 4 | 4 | 2 | 16 | 2 | 87 | 8 | 40 |
| 2022 | Data sciences | 48 | 21 | 11 | 4 | 11 | 5 | 0 | 72 | 16 | 75 |
| 2022 | Policy | 40 | 29 | 10 | 7 | 6 | 9 | 0 | 75 | 13 | 545 |
| 2022 | Project management | 32 | 40 | 10 | 11 | 4 | 3 | 0 | 74 | 15 | 205 |
| 2022 | Other services to the public | 39 | 25 | 11 | 6 | 7 | 11 | 1 | 73 | 15 | 120 |
| 2022 | None of the above | 35 | 31 | 12 | 6 | 6 | 11 | 0 | 73 | 14 | 185 |
| 2020 | Client contact centre | 42 | 37 | 11 | 1 | 1 | 8 | 0 | 85 | 3 | 80 |
| 2020 | Federal regulators | 33 | 26 | 16 | 8 | 5 | 12 | 0 | 67 | 15 | 275 |
| 2020 | Compliance, inspection and enforcement | 41 | 30 | 12 | 4 | 4 | 10 | 0 | 78 | 9 | 390 |
| 2020 | Communications or public affairs | 39 | 35 | 10 | 7 | 1 | 7 | 0 | 80 | 9 | 150 |
| 2020 | Access to information and privacy | 49 | 30 | 10 | 5 | 0 | 5 | 0 | 84 | 6 | 20 |
| 2020 | Security | 61 | 14 | 11 | 7 | 7 | 0 | 0 | 75 | 14 | 25 |
| 2020 | Science and technology | 36 | 23 | 17 | 4 | 4 | 15 | 1 | 71 | 9 | 310 |
| 2020 | Library services | 24 | 22 | 15 | 23 | 0 | 15 | 0 | 55 | 27 | 15 |
| 2020 | Legal services | 42 | 13 | 14 | 9 | 12 | 9 | 0 | 62 | 23 | 40 |
| 2020 | Administration and operations | 42 | 30 | 12 | 6 | 2 | 8 | 0 | 78 | 9 | 470 |
| 2020 | Human resources | 38 | 29 | 14 | 8 | 3 | 7 | 0 | 73 | 12 | 200 |
| 2020 | Financial management | 44 | 27 | 13 | 8 | 0 | 8 | 1 | 77 | 8 | 185 |
| 2020 | Procurement | 42 | 29 | 13 | 2 | 2 | 11 | 0 | 80 | 5 | 35 |
| 2020 | Real property | 47 | 53 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 24 | 23 | 28 | 8 | 0 | 17 | 0 | 57 | 9 | 10 |
| 2020 | Information management | 35 | 29 | 14 | 6 | 4 | 13 | 0 | 73 | 11 | 70 |
| 2020 | Information technology | 38 | 30 | 15 | 3 | 1 | 12 | 0 | 78 | 5 | 235 |
| 2020 | Internal audit | 52 | 30 | 12 | 0 | 6 | 0 | 0 | 82 | 6 | 15 |
| 2020 | Evaluation | 34 | 27 | 3 | 3 | 3 | 28 | 0 | 86 | 9 | 30 |
| 2020 | Data sciences | 41 | 23 | 12 | 6 | 2 | 15 | 0 | 76 | 9 | 55 |
| 2020 | Policy | 48 | 30 | 8 | 5 | 2 | 6 | 0 | 84 | 8 | 490 |
| 2020 | Project management | 45 | 33 | 10 | 7 | 2 | 4 | 0 | 80 | 9 | 165 |
| 2020 | Other services to the public | 36 | 27 | 14 | 5 | 4 | 14 | 0 | 73 | 11 | 130 |
| 2020 | None of the above | 31 | 26 | 15 | 9 | 8 | 10 | 2 | 65 | 19 | 175 |
| 2019 | Client contact centre | 33 | 32 | 14 | 9 | 1 | 10 | 1 | 73 | 11 | 85 |
| 2019 | Federal regulators | 22 | 36 | 17 | 9 | 8 | 7 | 0 | 63 | 18 | 280 |
| 2019 | Compliance, inspection and enforcement | 29 | 32 | 13 | 9 | 6 | 11 | 0 | 68 | 17 | 425 |
| 2019 | Communications or public affairs | 34 | 32 | 14 | 7 | 6 | 7 | 0 | 71 | 14 | 175 |
| 2019 | Access to information and privacy | 15 | 25 | 26 | 17 | 9 | 9 | 0 | 44 | 28 | 10 |
| 2019 | Security | 44 | 41 | 0 | 4 | 4 | 7 | 0 | 91 | 9 | 20 |
| 2019 | Science and technology | 33 | 27 | 17 | 6 | 5 | 11 | 1 | 68 | 13 | 285 |
| 2019 | Library services | 26 | 37 | 13 | 12 | 6 | 6 | 0 | 67 | 20 | 15 |
| 2019 | Legal services | 45 | 23 | 11 | 10 | 6 | 5 | 0 | 71 | 17 | 50 |
| 2019 | Administration and operations | 36 | 32 | 12 | 9 | 5 | 6 | 0 | 72 | 15 | 490 |
| 2019 | Human resources | 35 | 35 | 14 | 9 | 1 | 4 | 1 | 74 | 11 | 195 |
| 2019 | Financial management | 37 | 32 | 12 | 10 | 5 | 5 | 0 | 72 | 15 | 175 |
| 2019 | Procurement | 35 | 19 | 23 | 13 | 3 | 6 | 0 | 58 | 17 | 30 |
| 2019 | Real property | 27 | 41 | 25 | 7 | 0 | 0 | 0 | 68 | 7 | 15 |
| 2019 | Material management | 29 | 33 | 0 | 23 | 0 | 14 | 0 | 73 | 27 | 15 |
| 2019 | Information management | 26 | 32 | 21 | 1 | 6 | 13 | 0 | 67 | 8 | 85 |
| 2019 | Information technology | 29 | 27 | 20 | 9 | 5 | 9 | 1 | 61 | 16 | 250 |
| 2019 | Internal audit | 46 | 18 | 18 | 14 | 5 | 0 | 0 | 64 | 18 | 20 |
| 2019 | Evaluation | 28 | 47 | 7 | 6 | 5 | 7 | 0 | 80 | 13 | 30 |
| 2019 | Data sciences | 42 | 30 | 9 | 8 | 5 | 7 | 0 | 77 | 14 | 50 |
| 2019 | Policy | 47 | 32 | 8 | 6 | 4 | 4 | 0 | 82 | 10 | 485 |
| 2019 | Project management | 32 | 36 | 13 | 7 | 7 | 4 | 0 | 72 | 15 | 165 |
| 2019 | Other services to the public | 28 | 28 | 14 | 6 | 14 | 11 | 0 | 62 | 23 | 105 |
| 2019 | None of the above | 30 | 38 | 12 | 7 | 8 | 4 | 0 | 72 | 15 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 41 | 33 | 15 | 7 | 1 | 1 | 0 | 75 | 9 | 90 |
| 2024 | Intelligence analysts | 26 | 31 | 20 | 8 | 10 | 2 | 2 | 60 | 19 | 50 |
| 2024 | Federal regulators | 22 | 30 | 18 | 14 | 14 | 2 | 0 | 53 | 29 | 255 |
| 2024 | Compliance, inspection and enforcement | 27 | 31 | 15 | 14 | 10 | 4 | 0 | 61 | 24 | 345 |
| 2024 | Communications or public affairs | 23 | 32 | 12 | 13 | 13 | 6 | 0 | 59 | 28 | 170 |
| 2024 | Access to information and privacy | 42 | 24 | 13 | 15 | 5 | 0 | 0 | 67 | 20 | 20 |
| 2024 | Security | 34 | 42 | 8 | 12 | 4 | 0 | 0 | 76 | 16 | 25 |
| 2024 | Science and technology | 25 | 29 | 14 | 11 | 16 | 4 | 0 | 57 | 28 | 300 |
| 2024 | Legal services | 32 | 31 | 19 | 4 | 7 | 8 | 0 | 68 | 11 | 55 |
| 2024 | Administration and operations | 33 | 27 | 16 | 11 | 8 | 4 | 0 | 63 | 20 | 485 |
| 2024 | Human resources | 17 | 38 | 19 | 14 | 9 | 4 | 0 | 57 | 23 | 185 |
| 2024 | Financial management | 23 | 36 | 21 | 10 | 5 | 5 | 0 | 62 | 16 | 170 |
| 2024 | Procurement | 17 | 38 | 22 | 8 | 11 | 5 | 0 | 58 | 20 | 25 |
| 2024 | Real property | 20 | 56 | 17 | 0 | 6 | 0 | 0 | 77 | 6 | 15 |
| 2024 | Material management | 29 | 24 | 10 | 4 | 27 | 7 | 0 | 56 | 33 | 15 |
| 2024 | Information management | 41 | 33 | 12 | 4 | 6 | 3 | 0 | 77 | 11 | 55 |
| 2024 | Information technology | 25 | 22 | 17 | 14 | 15 | 4 | 0 | 50 | 31 | 210 |
| 2024 | Internal audit | 18 | 38 | 25 | 10 | 8 | 0 | 0 | 56 | 19 | 10 |
| 2024 | Evaluation | 24 | 32 | 18 | 17 | 5 | 4 | 0 | 59 | 23 | 35 |
| 2024 | Data sciences | 33 | 21 | 18 | 10 | 16 | 3 | 0 | 55 | 26 | 75 |
| 2024 | Policy | 25 | 30 | 15 | 12 | 15 | 3 | 0 | 56 | 28 | 470 |
| 2024 | Project management | 27 | 31 | 14 | 12 | 12 | 3 | 0 | 60 | 25 | 170 |
| 2024 | Other services to the public | 36 | 21 | 16 | 13 | 9 | 4 | 1 | 60 | 23 | 120 |
| 2024 | None of the above | 23 | 28 | 16 | 14 | 12 | 7 | 1 | 55 | 28 | 170 |
| 2022 | Client contact centre | 41 | 35 | 8 | 9 | 6 | 1 | 0 | 77 | 15 | 95 |
| 2022 | Federal regulators | 29 | 33 | 13 | 15 | 7 | 3 | 0 | 64 | 23 | 290 |
| 2022 | Compliance, inspection and enforcement | 30 | 29 | 15 | 12 | 11 | 3 | 0 | 60 | 24 | 380 |
| 2022 | Communications or public affairs | 31 | 34 | 21 | 7 | 4 | 3 | 0 | 67 | 12 | 210 |
| 2022 | Access to information and privacy | 46 | 23 | 18 | 4 | 9 | 0 | 0 | 69 | 13 | 20 |
| 2022 | Security | 38 | 33 | 9 | 0 | 6 | 13 | 0 | 82 | 7 | 30 |
| 2022 | Science and technology | 32 | 32 | 15 | 11 | 7 | 2 | 0 | 66 | 19 | 350 |
| 2022 | Legal services | 33 | 35 | 17 | 7 | 3 | 6 | 0 | 72 | 10 | 60 |
| 2022 | Administration and operations | 38 | 32 | 14 | 7 | 5 | 3 | 0 | 72 | 13 | 480 |
| 2022 | Human resources | 31 | 33 | 16 | 9 | 7 | 3 | 1 | 67 | 17 | 245 |
| 2022 | Financial management | 37 | 32 | 15 | 9 | 7 | 0 | 0 | 69 | 16 | 210 |
| 2022 | Procurement | 37 | 37 | 14 | 5 | 2 | 6 | 0 | 78 | 8 | 40 |
| 2022 | Real property | 32 | 26 | 13 | 29 | 0 | 0 | 0 | 57 | 29 | 15 |
| 2022 | Material management | 24 | 32 | 7 | 0 | 16 | 22 | 0 | 71 | 20 | 10 |
| 2022 | Information management | 32 | 29 | 17 | 7 | 12 | 2 | 0 | 63 | 20 | 70 |
| 2022 | Information technology | 25 | 24 | 20 | 12 | 13 | 6 | 0 | 52 | 27 | 230 |
| 2022 | Internal audit | 34 | 29 | 9 | 13 | 15 | 0 | 0 | 63 | 28 | 15 |
| 2022 | Evaluation | 38 | 27 | 15 | 8 | 4 | 8 | 0 | 70 | 14 | 40 |
| 2022 | Data sciences | 42 | 21 | 11 | 7 | 16 | 4 | 0 | 65 | 23 | 75 |
| 2022 | Policy | 36 | 32 | 12 | 10 | 8 | 3 | 0 | 69 | 18 | 545 |
| 2022 | Project management | 30 | 30 | 18 | 10 | 11 | 1 | 0 | 61 | 21 | 205 |
| 2022 | Other services to the public | 38 | 25 | 18 | 7 | 10 | 3 | 0 | 65 | 17 | 125 |
| 2022 | None of the above | 33 | 31 | 13 | 11 | 10 | 2 | 0 | 65 | 21 | 185 |
| 2020 | Client contact centre | 35 | 36 | 16 | 5 | 4 | 5 | 0 | 74 | 9 | 80 |
| 2020 | Federal regulators | 29 | 35 | 19 | 10 | 6 | 1 | 0 | 64 | 16 | 280 |
| 2020 | Compliance, inspection and enforcement | 38 | 35 | 14 | 7 | 4 | 2 | 0 | 75 | 11 | 390 |
| 2020 | Communications or public affairs | 39 | 34 | 11 | 9 | 5 | 2 | 0 | 74 | 14 | 150 |
| 2020 | Access to information and privacy | 30 | 39 | 20 | 10 | 0 | 0 | 0 | 69 | 10 | 20 |
| 2020 | Security | 58 | 11 | 14 | 10 | 7 | 0 | 0 | 69 | 17 | 25 |
| 2020 | Science and technology | 28 | 31 | 21 | 8 | 7 | 5 | 0 | 63 | 16 | 310 |
| 2020 | Library services | 24 | 7 | 23 | 30 | 8 | 8 | 0 | 35 | 41 | 15 |
| 2020 | Legal services | 41 | 12 | 14 | 17 | 14 | 2 | 0 | 54 | 32 | 40 |
| 2020 | Administration and operations | 42 | 31 | 12 | 7 | 3 | 4 | 0 | 76 | 11 | 470 |
| 2020 | Human resources | 36 | 31 | 17 | 9 | 3 | 3 | 0 | 69 | 13 | 200 |
| 2020 | Financial management | 39 | 38 | 11 | 6 | 2 | 5 | 0 | 81 | 8 | 185 |
| 2020 | Procurement | 35 | 35 | 13 | 5 | 5 | 8 | 0 | 75 | 11 | 35 |
| 2020 | Real property | 31 | 53 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 41 | 9 | 23 | 19 | 0 | 8 | 0 | 54 | 20 | 10 |
| 2020 | Information management | 30 | 40 | 15 | 7 | 3 | 4 | 0 | 74 | 10 | 70 |
| 2020 | Information technology | 34 | 34 | 17 | 9 | 3 | 3 | 0 | 71 | 12 | 235 |
| 2020 | Internal audit | 46 | 24 | 18 | 6 | 6 | 0 | 0 | 70 | 12 | 15 |
| 2020 | Evaluation | 40 | 35 | 3 | 3 | 10 | 0 | 9 | 82 | 15 | 30 |
| 2020 | Data sciences | 34 | 37 | 11 | 6 | 3 | 9 | 0 | 78 | 10 | 55 |
| 2020 | Policy | 46 | 33 | 9 | 7 | 2 | 2 | 0 | 81 | 10 | 490 |
| 2020 | Project management | 42 | 32 | 10 | 7 | 6 | 2 | 0 | 76 | 14 | 165 |
| 2020 | Other services to the public | 29 | 33 | 14 | 11 | 6 | 7 | 0 | 67 | 18 | 130 |
| 2020 | None of the above | 28 | 30 | 15 | 13 | 9 | 4 | 1 | 61 | 23 | 175 |
| 2019 | Client contact centre | 28 | 41 | 22 | 3 | 2 | 2 | 1 | 71 | 6 | 85 |
| 2019 | Federal regulators | 21 | 34 | 17 | 15 | 11 | 2 | 0 | 56 | 27 | 280 |
| 2019 | Compliance, inspection and enforcement | 28 | 32 | 16 | 11 | 9 | 4 | 0 | 63 | 20 | 425 |
| 2019 | Communications or public affairs | 28 | 30 | 23 | 10 | 6 | 3 | 0 | 60 | 16 | 175 |
| 2019 | Access to information and privacy | 15 | 33 | 17 | 26 | 0 | 9 | 0 | 53 | 28 | 10 |
| 2019 | Security | 27 | 49 | 4 | 4 | 8 | 7 | 0 | 82 | 13 | 20 |
| 2019 | Science and technology | 28 | 27 | 17 | 15 | 10 | 4 | 0 | 57 | 25 | 285 |
| 2019 | Library services | 24 | 17 | 6 | 35 | 0 | 18 | 0 | 50 | 43 | 15 |
| 2019 | Legal services | 36 | 26 | 18 | 15 | 6 | 0 | 0 | 61 | 21 | 50 |
| 2019 | Administration and operations | 36 | 32 | 14 | 8 | 6 | 3 | 1 | 71 | 15 | 495 |
| 2019 | Human resources | 30 | 36 | 21 | 8 | 1 | 2 | 1 | 68 | 10 | 195 |
| 2019 | Financial management | 36 | 34 | 13 | 5 | 8 | 4 | 0 | 74 | 13 | 175 |
| 2019 | Procurement | 42 | 26 | 19 | 10 | 0 | 3 | 0 | 70 | 10 | 30 |
| 2019 | Real property | 27 | 20 | 27 | 26 | 0 | 0 | 0 | 47 | 26 | 15 |
| 2019 | Material management | 36 | 26 | 17 | 13 | 0 | 7 | 0 | 68 | 14 | 15 |
| 2019 | Information management | 22 | 36 | 23 | 6 | 5 | 9 | 0 | 63 | 11 | 85 |
| 2019 | Information technology | 24 | 30 | 20 | 15 | 7 | 3 | 1 | 57 | 22 | 250 |
| 2019 | Internal audit | 42 | 36 | 5 | 18 | 0 | 0 | 0 | 78 | 18 | 20 |
| 2019 | Evaluation | 28 | 40 | 13 | 6 | 9 | 3 | 0 | 71 | 16 | 30 |
| 2019 | Data sciences | 47 | 23 | 16 | 7 | 4 | 3 | 0 | 72 | 11 | 50 |
| 2019 | Policy | 44 | 35 | 9 | 6 | 5 | 1 | 0 | 80 | 11 | 485 |
| 2019 | Project management | 28 | 39 | 12 | 9 | 8 | 4 | 0 | 70 | 18 | 165 |
| 2019 | Other services to the public | 21 | 28 | 23 | 9 | 15 | 4 | 0 | 51 | 25 | 105 |
| 2019 | None of the above | 29 | 36 | 13 | 13 | 8 | 1 | 0 | 66 | 21 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 32 | 33 | 20 | 7 | 2 | 5 | 0 | 69 | 10 | 90 |
| 2024 | Intelligence analysts | 17 | 33 | 21 | 14 | 9 | 5 | 2 | 53 | 24 | 50 |
| 2024 | Federal regulators | 17 | 28 | 21 | 16 | 13 | 5 | 0 | 48 | 30 | 255 |
| 2024 | Compliance, inspection and enforcement | 19 | 28 | 20 | 15 | 13 | 5 | 0 | 50 | 30 | 340 |
| 2024 | Communications or public affairs | 19 | 23 | 12 | 16 | 17 | 13 | 0 | 49 | 37 | 170 |
| 2024 | Access to information and privacy | 28 | 24 | 26 | 9 | 9 | 0 | 5 | 54 | 19 | 20 |
| 2024 | Security | 26 | 44 | 12 | 9 | 7 | 2 | 0 | 72 | 16 | 25 |
| 2024 | Science and technology | 19 | 26 | 19 | 15 | 15 | 6 | 0 | 48 | 32 | 300 |
| 2024 | Legal services | 31 | 28 | 15 | 6 | 11 | 10 | 0 | 65 | 18 | 55 |
| 2024 | Administration and operations | 25 | 27 | 20 | 14 | 8 | 7 | 0 | 55 | 23 | 490 |
| 2024 | Human resources | 14 | 30 | 23 | 15 | 11 | 7 | 0 | 48 | 28 | 185 |
| 2024 | Financial management | 20 | 26 | 24 | 14 | 6 | 10 | 0 | 51 | 22 | 170 |
| 2024 | Procurement | 12 | 38 | 24 | 14 | 8 | 5 | 0 | 52 | 22 | 25 |
| 2024 | Real property | 20 | 14 | 38 | 22 | 6 | 0 | 0 | 34 | 28 | 15 |
| 2024 | Material management | 29 | 24 | 18 | 4 | 19 | 7 | 0 | 56 | 24 | 15 |
| 2024 | Information management | 36 | 40 | 11 | 4 | 4 | 5 | 0 | 79 | 9 | 55 |
| 2024 | Information technology | 18 | 22 | 21 | 17 | 16 | 5 | 1 | 43 | 35 | 210 |
| 2024 | Internal audit | 28 | 28 | 36 | 0 | 8 | 0 | 0 | 56 | 8 | 10 |
| 2024 | Evaluation | 19 | 25 | 26 | 17 | 2 | 10 | 0 | 49 | 22 | 35 |
| 2024 | Data sciences | 20 | 17 | 23 | 14 | 16 | 10 | 0 | 41 | 33 | 75 |
| 2024 | Policy | 16 | 30 | 14 | 19 | 17 | 4 | 0 | 48 | 37 | 470 |
| 2024 | Project management | 17 | 31 | 17 | 13 | 14 | 7 | 0 | 52 | 30 | 170 |
| 2024 | Other services to the public | 24 | 21 | 19 | 16 | 11 | 10 | 0 | 49 | 30 | 120 |
| 2024 | None of the above | 19 | 25 | 19 | 13 | 14 | 9 | 1 | 48 | 30 | 170 |
| 2022 | Client contact centre | 33 | 30 | 24 | 8 | 4 | 2 | 0 | 64 | 12 | 95 |
| 2022 | Federal regulators | 25 | 26 | 19 | 16 | 9 | 5 | 0 | 53 | 27 | 290 |
| 2022 | Compliance, inspection and enforcement | 23 | 27 | 17 | 13 | 13 | 7 | 0 | 54 | 28 | 380 |
| 2022 | Communications or public affairs | 25 | 27 | 17 | 16 | 6 | 8 | 0 | 57 | 24 | 210 |
| 2022 | Access to information and privacy | 34 | 18 | 21 | 12 | 9 | 6 | 0 | 55 | 22 | 20 |
| 2022 | Security | 35 | 32 | 14 | 0 | 6 | 13 | 0 | 76 | 7 | 30 |
| 2022 | Science and technology | 24 | 27 | 19 | 15 | 10 | 4 | 0 | 54 | 26 | 350 |
| 2022 | Legal services | 26 | 29 | 17 | 15 | 6 | 6 | 0 | 58 | 23 | 60 |
| 2022 | Administration and operations | 28 | 32 | 16 | 11 | 6 | 6 | 1 | 65 | 18 | 480 |
| 2022 | Human resources | 25 | 31 | 18 | 12 | 8 | 6 | 0 | 60 | 21 | 245 |
| 2022 | Financial management | 27 | 34 | 16 | 11 | 8 | 4 | 0 | 63 | 20 | 210 |
| 2022 | Procurement | 32 | 32 | 16 | 8 | 5 | 8 | 0 | 69 | 13 | 40 |
| 2022 | Real property | 25 | 26 | 20 | 14 | 15 | 0 | 0 | 51 | 29 | 15 |
| 2022 | Material management | 24 | 17 | 15 | 24 | 6 | 14 | 0 | 48 | 35 | 10 |
| 2022 | Information management | 31 | 23 | 18 | 9 | 14 | 5 | 0 | 57 | 24 | 70 |
| 2022 | Information technology | 18 | 26 | 18 | 15 | 18 | 6 | 0 | 46 | 34 | 230 |
| 2022 | Internal audit | 29 | 22 | 19 | 15 | 15 | 0 | 0 | 50 | 31 | 15 |
| 2022 | Evaluation | 32 | 21 | 20 | 11 | 5 | 10 | 0 | 59 | 18 | 40 |
| 2022 | Data sciences | 28 | 28 | 11 | 12 | 18 | 4 | 0 | 58 | 31 | 75 |
| 2022 | Policy | 23 | 33 | 15 | 13 | 12 | 4 | 0 | 59 | 26 | 545 |
| 2022 | Project management | 21 | 27 | 16 | 21 | 12 | 3 | 0 | 50 | 34 | 205 |
| 2022 | Other services to the public | 30 | 20 | 15 | 13 | 12 | 10 | 0 | 56 | 28 | 125 |
| 2022 | None of the above | 22 | 31 | 21 | 8 | 12 | 7 | 0 | 56 | 21 | 185 |
| 2020 | Client contact centre | 29 | 34 | 17 | 8 | 2 | 9 | 0 | 70 | 11 | 80 |
| 2020 | Federal regulators | 20 | 32 | 22 | 15 | 8 | 3 | 0 | 53 | 24 | 280 |
| 2020 | Compliance, inspection and enforcement | 23 | 38 | 20 | 10 | 5 | 4 | 0 | 63 | 16 | 390 |
| 2020 | Communications or public affairs | 26 | 29 | 19 | 15 | 5 | 7 | 0 | 59 | 21 | 150 |
| 2020 | Access to information and privacy | 20 | 28 | 21 | 15 | 16 | 0 | 0 | 48 | 31 | 20 |
| 2020 | Security | 45 | 13 | 25 | 7 | 10 | 0 | 0 | 58 | 17 | 25 |
| 2020 | Science and technology | 23 | 30 | 21 | 14 | 7 | 6 | 0 | 56 | 22 | 310 |
| 2020 | Library services | 24 | 7 | 22 | 30 | 0 | 15 | 0 | 38 | 36 | 15 |
| 2020 | Legal services | 31 | 16 | 11 | 16 | 19 | 7 | 0 | 51 | 38 | 40 |
| 2020 | Administration and operations | 32 | 34 | 16 | 9 | 3 | 7 | 0 | 70 | 13 | 465 |
| 2020 | Human resources | 26 | 30 | 19 | 16 | 3 | 5 | 0 | 60 | 20 | 200 |
| 2020 | Financial management | 34 | 31 | 16 | 10 | 3 | 6 | 0 | 70 | 13 | 185 |
| 2020 | Procurement | 29 | 31 | 18 | 3 | 8 | 11 | 0 | 68 | 12 | 35 |
| 2020 | Real property | 23 | 29 | 32 | 16 | 0 | 0 | 0 | 53 | 16 | 15 |
| 2020 | Material management | 33 | 8 | 40 | 11 | 0 | 8 | 0 | 45 | 12 | 10 |
| 2020 | Information management | 25 | 28 | 21 | 8 | 6 | 11 | 1 | 61 | 16 | 70 |
| 2020 | Information technology | 24 | 30 | 21 | 13 | 3 | 8 | 0 | 59 | 18 | 235 |
| 2020 | Internal audit | 46 | 18 | 24 | 6 | 6 | 0 | 0 | 64 | 12 | 15 |
| 2020 | Evaluation | 21 | 34 | 16 | 7 | 10 | 12 | 0 | 63 | 19 | 30 |
| 2020 | Data sciences | 28 | 34 | 16 | 5 | 6 | 12 | 0 | 70 | 12 | 55 |
| 2020 | Policy | 28 | 39 | 15 | 11 | 3 | 4 | 0 | 70 | 15 | 490 |
| 2020 | Project management | 25 | 43 | 12 | 12 | 6 | 1 | 1 | 69 | 19 | 165 |
| 2020 | Other services to the public | 23 | 29 | 17 | 14 | 7 | 10 | 0 | 58 | 23 | 130 |
| 2020 | None of the above | 22 | 23 | 23 | 13 | 12 | 4 | 2 | 48 | 27 | 170 |
| 2019 | Client contact centre | 25 | 32 | 25 | 9 | 4 | 3 | 1 | 60 | 14 | 85 |
| 2019 | Federal regulators | 14 | 31 | 21 | 18 | 12 | 4 | 0 | 47 | 31 | 280 |
| 2019 | Compliance, inspection and enforcement | 19 | 28 | 21 | 15 | 10 | 7 | 0 | 51 | 27 | 425 |
| 2019 | Communications or public affairs | 18 | 32 | 25 | 15 | 7 | 3 | 0 | 52 | 23 | 175 |
| 2019 | Access to information and privacy | 15 | 16 | 26 | 26 | 9 | 9 | 0 | 35 | 37 | 10 |
| 2019 | Security | 23 | 40 | 18 | 4 | 8 | 7 | 0 | 67 | 13 | 20 |
| 2019 | Science and technology | 23 | 20 | 18 | 18 | 14 | 6 | 0 | 46 | 34 | 285 |
| 2019 | Library services | 19 | 23 | 0 | 29 | 6 | 23 | 0 | 54 | 46 | 15 |
| 2019 | Legal services | 32 | 23 | 20 | 14 | 6 | 4 | 0 | 57 | 21 | 50 |
| 2019 | Administration and operations | 28 | 33 | 19 | 10 | 5 | 5 | 1 | 64 | 16 | 495 |
| 2019 | Human resources | 23 | 32 | 22 | 14 | 5 | 3 | 1 | 57 | 20 | 195 |
| 2019 | Financial management | 24 | 38 | 20 | 6 | 7 | 6 | 0 | 65 | 14 | 175 |
| 2019 | Procurement | 29 | 25 | 16 | 18 | 3 | 10 | 0 | 60 | 23 | 30 |
| 2019 | Real property | 14 | 27 | 39 | 21 | 0 | 0 | 0 | 41 | 21 | 15 |
| 2019 | Material management | 22 | 14 | 21 | 36 | 0 | 7 | 0 | 39 | 38 | 15 |
| 2019 | Information management | 17 | 25 | 27 | 18 | 6 | 6 | 0 | 45 | 25 | 85 |
| 2019 | Information technology | 20 | 24 | 24 | 17 | 8 | 6 | 0 | 47 | 27 | 250 |
| 2019 | Internal audit | 37 | 32 | 22 | 9 | 0 | 0 | 0 | 69 | 9 | 20 |
| 2019 | Evaluation | 12 | 39 | 26 | 6 | 9 | 7 | 0 | 56 | 16 | 30 |
| 2019 | Data sciences | 33 | 28 | 15 | 3 | 11 | 10 | 0 | 68 | 16 | 50 |
| 2019 | Policy | 31 | 39 | 13 | 11 | 3 | 2 | 0 | 71 | 15 | 485 |
| 2019 | Project management | 20 | 38 | 13 | 11 | 13 | 5 | 0 | 61 | 25 | 165 |
| 2019 | Other services to the public | 12 | 27 | 19 | 13 | 14 | 14 | 0 | 45 | 32 | 105 |
| 2019 | None of the above | 23 | 33 | 18 | 12 | 11 | 3 | 0 | 58 | 24 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 38 | 39 | 13 | 7 | 1 | 2 | 0 | 79 | 8 | 90 |
| 2024 | Intelligence analysts | 21 | 30 | 19 | 15 | 10 | 6 | 0 | 53 | 26 | 50 |
| 2024 | Federal regulators | 15 | 36 | 15 | 16 | 16 | 2 | 0 | 52 | 32 | 255 |
| 2024 | Compliance, inspection and enforcement | 19 | 26 | 20 | 17 | 14 | 3 | 0 | 47 | 32 | 345 |
| 2024 | Communications or public affairs | 17 | 30 | 19 | 15 | 16 | 3 | 0 | 48 | 33 | 170 |
| 2024 | Access to information and privacy | 23 | 23 | 34 | 15 | 0 | 5 | 0 | 48 | 15 | 20 |
| 2024 | Security | 17 | 46 | 21 | 7 | 9 | 0 | 0 | 63 | 16 | 25 |
| 2024 | Science and technology | 19 | 29 | 20 | 16 | 15 | 1 | 0 | 49 | 31 | 300 |
| 2024 | Legal services | 32 | 33 | 16 | 11 | 5 | 3 | 0 | 67 | 16 | 55 |
| 2024 | Administration and operations | 26 | 29 | 18 | 15 | 9 | 4 | 0 | 57 | 25 | 490 |
| 2024 | Human resources | 14 | 36 | 20 | 13 | 16 | 2 | 0 | 51 | 29 | 185 |
| 2024 | Financial management | 22 | 30 | 29 | 12 | 6 | 1 | 0 | 52 | 18 | 170 |
| 2024 | Procurement | 10 | 30 | 31 | 15 | 14 | 0 | 0 | 40 | 29 | 25 |
| 2024 | Real property | 20 | 20 | 21 | 27 | 11 | 0 | 0 | 41 | 38 | 15 |
| 2024 | Material management | 35 | 28 | 8 | 0 | 22 | 7 | 0 | 67 | 24 | 15 |
| 2024 | Information management | 34 | 40 | 11 | 7 | 5 | 3 | 0 | 76 | 13 | 55 |
| 2024 | Information technology | 22 | 24 | 15 | 20 | 15 | 4 | 0 | 48 | 36 | 210 |
| 2024 | Internal audit | 0 | 63 | 10 | 8 | 19 | 0 | 0 | 63 | 27 | 10 |
| 2024 | Evaluation | 23 | 36 | 12 | 23 | 6 | 0 | 0 | 59 | 28 | 35 |
| 2024 | Data sciences | 14 | 21 | 31 | 12 | 22 | 0 | 0 | 35 | 34 | 75 |
| 2024 | Policy | 14 | 28 | 13 | 20 | 24 | 1 | 0 | 43 | 44 | 470 |
| 2024 | Project management | 16 | 30 | 17 | 19 | 14 | 5 | 0 | 48 | 34 | 170 |
| 2024 | Other services to the public | 28 | 29 | 12 | 14 | 13 | 5 | 0 | 60 | 28 | 120 |
| 2024 | None of the above | 18 | 30 | 17 | 18 | 12 | 5 | 0 | 50 | 32 | 170 |
| 2022 | Client contact centre | 35 | 36 | 19 | 3 | 5 | 3 | 0 | 73 | 8 | 95 |
| 2022 | Federal regulators | 22 | 30 | 13 | 21 | 12 | 3 | 0 | 53 | 34 | 290 |
| 2022 | Compliance, inspection and enforcement | 22 | 32 | 16 | 13 | 15 | 3 | 0 | 55 | 29 | 380 |
| 2022 | Communications or public affairs | 26 | 32 | 17 | 15 | 7 | 2 | 0 | 60 | 23 | 215 |
| 2022 | Access to information and privacy | 35 | 35 | 4 | 10 | 9 | 6 | 0 | 74 | 21 | 20 |
| 2022 | Security | 29 | 32 | 27 | 5 | 6 | 0 | 0 | 61 | 12 | 30 |
| 2022 | Science and technology | 26 | 31 | 16 | 17 | 9 | 2 | 0 | 58 | 26 | 350 |
| 2022 | Legal services | 25 | 36 | 18 | 9 | 10 | 1 | 0 | 62 | 19 | 60 |
| 2022 | Administration and operations | 31 | 33 | 13 | 13 | 6 | 4 | 0 | 66 | 20 | 480 |
| 2022 | Human resources | 26 | 35 | 13 | 15 | 8 | 3 | 0 | 63 | 23 | 245 |
| 2022 | Financial management | 26 | 35 | 20 | 9 | 9 | 0 | 0 | 61 | 18 | 210 |
| 2022 | Procurement | 33 | 22 | 13 | 18 | 8 | 6 | 0 | 59 | 27 | 40 |
| 2022 | Real property | 18 | 39 | 15 | 21 | 7 | 0 | 0 | 58 | 27 | 15 |
| 2022 | Material management | 24 | 39 | 17 | 0 | 6 | 14 | 0 | 73 | 7 | 10 |
| 2022 | Information management | 31 | 31 | 11 | 12 | 14 | 0 | 0 | 63 | 26 | 70 |
| 2022 | Information technology | 23 | 25 | 15 | 15 | 18 | 4 | 0 | 50 | 34 | 230 |
| 2022 | Internal audit | 29 | 29 | 15 | 12 | 15 | 0 | 0 | 58 | 27 | 15 |
| 2022 | Evaluation | 23 | 42 | 6 | 21 | 2 | 6 | 0 | 69 | 24 | 40 |
| 2022 | Data sciences | 27 | 30 | 16 | 6 | 18 | 4 | 0 | 59 | 24 | 75 |
| 2022 | Policy | 17 | 36 | 12 | 18 | 15 | 2 | 0 | 54 | 34 | 545 |
| 2022 | Project management | 19 | 32 | 15 | 21 | 12 | 1 | 0 | 52 | 33 | 205 |
| 2022 | Other services to the public | 36 | 25 | 17 | 12 | 9 | 2 | 0 | 62 | 21 | 125 |
| 2022 | None of the above | 23 | 30 | 15 | 14 | 14 | 3 | 0 | 55 | 29 | 190 |
| 2020 | Client contact centre | 29 | 35 | 20 | 11 | 4 | 1 | 0 | 65 | 15 | 80 |
| 2020 | Federal regulators | 19 | 39 | 15 | 16 | 10 | 1 | 0 | 59 | 26 | 280 |
| 2020 | Compliance, inspection and enforcement | 24 | 39 | 16 | 12 | 6 | 3 | 0 | 65 | 19 | 390 |
| 2020 | Communications or public affairs | 26 | 38 | 14 | 13 | 7 | 3 | 0 | 66 | 20 | 150 |
| 2020 | Access to information and privacy | 20 | 39 | 31 | 5 | 5 | 0 | 0 | 59 | 10 | 20 |
| 2020 | Security | 42 | 20 | 21 | 6 | 11 | 0 | 0 | 62 | 17 | 25 |
| 2020 | Science and technology | 24 | 32 | 19 | 13 | 8 | 5 | 0 | 58 | 21 | 310 |
| 2020 | Library services | 15 | 25 | 15 | 30 | 15 | 0 | 0 | 40 | 45 | 15 |
| 2020 | Legal services | 36 | 21 | 9 | 16 | 17 | 2 | 0 | 58 | 34 | 40 |
| 2020 | Administration and operations | 32 | 37 | 15 | 9 | 4 | 3 | 0 | 71 | 13 | 470 |
| 2020 | Human resources | 28 | 33 | 15 | 15 | 7 | 2 | 0 | 62 | 22 | 200 |
| 2020 | Financial management | 29 | 43 | 13 | 11 | 2 | 3 | 0 | 74 | 13 | 185 |
| 2020 | Procurement | 37 | 29 | 15 | 11 | 8 | 0 | 0 | 66 | 19 | 35 |
| 2020 | Real property | 23 | 37 | 16 | 24 | 0 | 0 | 0 | 61 | 24 | 15 |
| 2020 | Material management | 33 | 15 | 32 | 19 | 0 | 0 | 0 | 49 | 19 | 10 |
| 2020 | Information management | 24 | 35 | 16 | 12 | 7 | 5 | 0 | 63 | 21 | 70 |
| 2020 | Information technology | 24 | 37 | 20 | 12 | 4 | 3 | 0 | 63 | 17 | 235 |
| 2020 | Internal audit | 28 | 41 | 24 | 6 | 0 | 0 | 0 | 70 | 6 | 15 |
| 2020 | Evaluation | 18 | 37 | 19 | 0 | 10 | 15 | 0 | 66 | 12 | 30 |
| 2020 | Data sciences | 21 | 38 | 19 | 9 | 5 | 7 | 0 | 65 | 15 | 55 |
| 2020 | Policy | 23 | 40 | 15 | 14 | 6 | 1 | 0 | 64 | 21 | 490 |
| 2020 | Project management | 24 | 46 | 14 | 10 | 5 | 1 | 0 | 70 | 15 | 165 |
| 2020 | Other services to the public | 28 | 33 | 15 | 14 | 8 | 2 | 0 | 62 | 22 | 130 |
| 2020 | None of the above | 19 | 29 | 20 | 15 | 12 | 4 | 2 | 50 | 29 | 175 |
| 2019 | Client contact centre | 25 | 33 | 18 | 12 | 7 | 4 | 1 | 61 | 19 | 85 |
| 2019 | Federal regulators | 13 | 32 | 19 | 20 | 15 | 1 | 0 | 46 | 35 | 280 |
| 2019 | Compliance, inspection and enforcement | 20 | 33 | 17 | 14 | 13 | 4 | 0 | 55 | 28 | 425 |
| 2019 | Communications or public affairs | 18 | 31 | 26 | 17 | 7 | 1 | 0 | 49 | 25 | 175 |
| 2019 | Access to information and privacy | 15 | 33 | 34 | 9 | 0 | 9 | 0 | 53 | 9 | 10 |
| 2019 | Security | 20 | 50 | 14 | 8 | 8 | 0 | 0 | 69 | 17 | 20 |
| 2019 | Science and technology | 18 | 32 | 16 | 20 | 11 | 3 | 0 | 52 | 32 | 285 |
| 2019 | Library services | 24 | 23 | 6 | 29 | 12 | 6 | 0 | 50 | 43 | 15 |
| 2019 | Legal services | 36 | 19 | 17 | 16 | 10 | 2 | 0 | 56 | 27 | 50 |
| 2019 | Administration and operations | 25 | 34 | 17 | 12 | 9 | 2 | 0 | 61 | 22 | 495 |
| 2019 | Human resources | 20 | 33 | 20 | 17 | 7 | 1 | 1 | 54 | 25 | 195 |
| 2019 | Financial management | 20 | 37 | 20 | 14 | 6 | 3 | 0 | 58 | 21 | 175 |
| 2019 | Procurement | 19 | 38 | 6 | 24 | 7 | 6 | 0 | 61 | 32 | 30 |
| 2019 | Real property | 14 | 46 | 20 | 14 | 0 | 7 | 0 | 63 | 15 | 15 |
| 2019 | Material management | 36 | 0 | 22 | 10 | 17 | 14 | 0 | 42 | 32 | 15 |
| 2019 | Information management | 15 | 27 | 24 | 20 | 7 | 6 | 0 | 45 | 29 | 85 |
| 2019 | Information technology | 17 | 27 | 26 | 18 | 9 | 3 | 0 | 45 | 28 | 250 |
| 2019 | Internal audit | 42 | 27 | 18 | 9 | 5 | 0 | 0 | 69 | 14 | 20 |
| 2019 | Evaluation | 24 | 26 | 22 | 15 | 9 | 3 | 0 | 52 | 25 | 30 |
| 2019 | Data sciences | 30 | 33 | 15 | 12 | 6 | 5 | 0 | 66 | 18 | 50 |
| 2019 | Policy | 23 | 37 | 14 | 17 | 6 | 2 | 0 | 61 | 24 | 485 |
| 2019 | Project management | 18 | 32 | 17 | 17 | 11 | 4 | 0 | 53 | 30 | 165 |
| 2019 | Other services to the public | 13 | 26 | 21 | 13 | 18 | 9 | 0 | 43 | 34 | 105 |
| 2019 | None of the above | 22 | 31 | 19 | 13 | 13 | 2 | 0 | 54 | 26 | 210 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 64 | 26 | 4 | 3 | 1 | 2 | 1 | 93 | 4 | 90 |
| 2024 | Intelligence analysts | 29 | 37 | 19 | 10 | 2 | 2 | 0 | 68 | 13 | 50 |
| 2024 | Federal regulators | 44 | 27 | 14 | 4 | 3 | 8 | 1 | 78 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 48 | 27 | 11 | 4 | 2 | 5 | 2 | 81 | 7 | 345 |
| 2024 | Communications or public affairs | 41 | 25 | 19 | 8 | 4 | 1 | 1 | 68 | 13 | 170 |
| 2024 | Access to information and privacy | 57 | 32 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 20 |
| 2024 | Security | 54 | 31 | 2 | 6 | 4 | 3 | 0 | 87 | 11 | 25 |
| 2024 | Science and technology | 58 | 24 | 10 | 2 | 2 | 3 | 0 | 85 | 4 | 300 |
| 2024 | Legal services | 57 | 34 | 4 | 5 | 0 | 1 | 0 | 91 | 5 | 55 |
| 2024 | Administration and operations | 50 | 26 | 15 | 4 | 1 | 5 | 0 | 79 | 6 | 485 |
| 2024 | Human resources | 39 | 32 | 18 | 5 | 1 | 4 | 1 | 75 | 7 | 185 |
| 2024 | Financial management | 48 | 27 | 14 | 5 | 4 | 2 | 0 | 77 | 9 | 170 |
| 2024 | Procurement | 30 | 38 | 16 | 10 | 4 | 3 | 0 | 70 | 14 | 25 |
| 2024 | Real property | 49 | 28 | 11 | 6 | 0 | 6 | 0 | 82 | 7 | 15 |
| 2024 | Material management | 38 | 49 | 0 | 6 | 0 | 7 | 0 | 94 | 6 | 15 |
| 2024 | Information management | 47 | 34 | 10 | 8 | 0 | 1 | 0 | 83 | 8 | 55 |
| 2024 | Information technology | 54 | 25 | 10 | 4 | 2 | 5 | 0 | 82 | 7 | 210 |
| 2024 | Internal audit | 53 | 20 | 11 | 0 | 8 | 8 | 0 | 79 | 9 | 10 |
| 2024 | Evaluation | 73 | 14 | 3 | 0 | 2 | 7 | 0 | 94 | 3 | 35 |
| 2024 | Data sciences | 48 | 21 | 18 | 7 | 2 | 4 | 0 | 72 | 10 | 75 |
| 2024 | Policy | 37 | 32 | 16 | 6 | 3 | 5 | 1 | 73 | 10 | 470 |
| 2024 | Project management | 43 | 28 | 16 | 8 | 4 | 1 | 0 | 71 | 13 | 170 |
| 2024 | Other services to the public | 58 | 25 | 11 | 2 | 1 | 3 | 0 | 85 | 3 | 120 |
| 2024 | None of the above | 44 | 32 | 7 | 5 | 2 | 6 | 2 | 84 | 8 | 170 |
| 2022 | Client contact centre | 57 | 21 | 15 | 5 | 2 | 1 | 0 | 78 | 7 | 95 |
| 2022 | Federal regulators | 46 | 27 | 13 | 4 | 1 | 8 | 1 | 81 | 5 | 290 |
| 2022 | Compliance, inspection and enforcement | 40 | 27 | 12 | 6 | 2 | 9 | 4 | 77 | 10 | 380 |
| 2022 | Communications or public affairs | 45 | 29 | 19 | 3 | 1 | 4 | 0 | 77 | 4 | 210 |
| 2022 | Access to information and privacy | 72 | 12 | 12 | 0 | 4 | 0 | 0 | 84 | 4 | 20 |
| 2022 | Security | 64 | 16 | 10 | 10 | 0 | 0 | 0 | 79 | 10 | 30 |
| 2022 | Science and technology | 58 | 27 | 10 | 1 | 1 | 3 | 1 | 88 | 2 | 350 |
| 2022 | Legal services | 69 | 20 | 5 | 1 | 3 | 2 | 0 | 90 | 5 | 60 |
| 2022 | Administration and operations | 51 | 26 | 13 | 5 | 1 | 3 | 0 | 80 | 6 | 480 |
| 2022 | Human resources | 45 | 27 | 16 | 7 | 3 | 1 | 0 | 73 | 10 | 245 |
| 2022 | Financial management | 49 | 24 | 13 | 7 | 4 | 3 | 1 | 76 | 11 | 210 |
| 2022 | Procurement | 59 | 21 | 13 | 0 | 2 | 2 | 3 | 84 | 2 | 40 |
| 2022 | Real property | 66 | 26 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2022 | Material management | 31 | 48 | 0 | 0 | 0 | 20 | 0 | 100 | 0 | 10 |
| 2022 | Information management | 57 | 20 | 9 | 11 | 4 | 0 | 0 | 76 | 15 | 70 |
| 2022 | Information technology | 47 | 27 | 11 | 7 | 3 | 4 | 1 | 78 | 10 | 230 |
| 2022 | Internal audit | 39 | 20 | 21 | 5 | 5 | 5 | 6 | 65 | 11 | 15 |
| 2022 | Evaluation | 54 | 22 | 9 | 2 | 7 | 6 | 0 | 80 | 9 | 40 |
| 2022 | Data sciences | 46 | 26 | 16 | 4 | 3 | 4 | 0 | 75 | 8 | 75 |
| 2022 | Policy | 35 | 33 | 20 | 5 | 2 | 4 | 1 | 72 | 8 | 545 |
| 2022 | Project management | 40 | 30 | 18 | 6 | 2 | 3 | 0 | 72 | 9 | 205 |
| 2022 | Other services to the public | 57 | 24 | 10 | 2 | 0 | 6 | 2 | 88 | 2 | 125 |
| 2022 | None of the above | 47 | 26 | 14 | 4 | 3 | 6 | 1 | 79 | 7 | 190 |
| 2020 | Client contact centre | 65 | 15 | 16 | 5 | 0 | 0 | 0 | 79 | 5 | 80 |
| 2020 | Federal regulators | 47 | 24 | 10 | 4 | 2 | 11 | 3 | 82 | 6 | 280 |
| 2020 | Compliance, inspection and enforcement | 49 | 21 | 14 | 4 | 2 | 8 | 2 | 78 | 7 | 395 |
| 2020 | Communications or public affairs | 45 | 30 | 16 | 3 | 1 | 3 | 1 | 79 | 4 | 150 |
| 2020 | Access to information and privacy | 40 | 39 | 10 | 10 | 0 | 0 | 0 | 79 | 10 | 20 |
| 2020 | Security | 78 | 19 | 3 | 0 | 0 | 0 | 0 | 97 | 0 | 25 |
| 2020 | Science and technology | 60 | 22 | 5 | 2 | 2 | 8 | 1 | 89 | 5 | 310 |
| 2020 | Library services | 70 | 0 | 15 | 7 | 0 | 8 | 0 | 76 | 8 | 15 |
| 2020 | Legal services | 76 | 9 | 13 | 0 | 0 | 2 | 0 | 87 | 0 | 40 |
| 2020 | Administration and operations | 54 | 24 | 10 | 4 | 2 | 6 | 1 | 84 | 6 | 470 |
| 2020 | Human resources | 50 | 20 | 17 | 7 | 3 | 2 | 0 | 72 | 10 | 200 |
| 2020 | Financial management | 56 | 22 | 13 | 5 | 0 | 4 | 0 | 81 | 5 | 185 |
| 2020 | Procurement | 39 | 26 | 26 | 0 | 6 | 3 | 0 | 67 | 6 | 35 |
| 2020 | Real property | 55 | 37 | 0 | 0 | 0 | 8 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 77 | 15 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 10 |
| 2020 | Information management | 54 | 26 | 7 | 5 | 1 | 6 | 0 | 85 | 7 | 70 |
| 2020 | Information technology | 56 | 22 | 12 | 3 | 1 | 5 | 1 | 84 | 4 | 235 |
| 2020 | Internal audit | 71 | 12 | 6 | 6 | 6 | 0 | 0 | 82 | 12 | 15 |
| 2020 | Evaluation | 41 | 26 | 33 | 0 | 0 | 0 | 0 | 67 | 0 | 30 |
| 2020 | Data sciences | 57 | 19 | 11 | 9 | 3 | 2 | 0 | 77 | 12 | 55 |
| 2020 | Policy | 35 | 34 | 17 | 7 | 2 | 5 | 0 | 74 | 8 | 490 |
| 2020 | Project management | 50 | 23 | 16 | 5 | 4 | 3 | 0 | 75 | 9 | 165 |
| 2020 | Other services to the public | 54 | 25 | 9 | 4 | 0 | 7 | 1 | 86 | 4 | 135 |
| 2020 | None of the above | 43 | 28 | 15 | 5 | 2 | 7 | 1 | 76 | 8 | 175 |
| 2019 | Client contact centre | 51 | 30 | 10 | 3 | 1 | 4 | 0 | 85 | 5 | 85 |
| 2019 | Federal regulators | 44 | 25 | 11 | 4 | 3 | 11 | 2 | 79 | 8 | 280 |
| 2019 | Compliance, inspection and enforcement | 46 | 21 | 10 | 5 | 6 | 10 | 2 | 77 | 12 | 425 |
| 2019 | Communications or public affairs | 47 | 29 | 16 | 3 | 1 | 4 | 0 | 79 | 4 | 175 |
| 2019 | Access to information and privacy | 24 | 42 | 9 | 9 | 9 | 9 | 0 | 72 | 19 | 10 |
| 2019 | Security | 62 | 24 | 9 | 4 | 0 | 0 | 0 | 86 | 4 | 20 |
| 2019 | Science and technology | 54 | 26 | 6 | 3 | 1 | 8 | 2 | 89 | 5 | 290 |
| 2019 | Library services | 65 | 12 | 17 | 6 | 0 | 0 | 0 | 77 | 6 | 15 |
| 2019 | Legal services | 72 | 17 | 4 | 0 | 0 | 8 | 0 | 96 | 0 | 50 |
| 2019 | Administration and operations | 54 | 22 | 12 | 6 | 2 | 3 | 1 | 79 | 9 | 495 |
| 2019 | Human resources | 54 | 25 | 13 | 4 | 1 | 2 | 1 | 81 | 5 | 195 |
| 2019 | Financial management | 46 | 30 | 12 | 5 | 2 | 6 | 0 | 80 | 7 | 180 |
| 2019 | Procurement | 51 | 25 | 17 | 6 | 0 | 0 | 0 | 76 | 6 | 30 |
| 2019 | Real property | 61 | 39 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2019 | Material management | 62 | 17 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 15 |
| 2019 | Information management | 56 | 19 | 15 | 1 | 2 | 6 | 0 | 80 | 4 | 85 |
| 2019 | Information technology | 55 | 23 | 15 | 2 | 1 | 5 | 0 | 82 | 3 | 250 |
| 2019 | Internal audit | 45 | 27 | 23 | 0 | 0 | 0 | 5 | 76 | 0 | 20 |
| 2019 | Evaluation | 49 | 18 | 12 | 8 | 0 | 12 | 0 | 77 | 10 | 30 |
| 2019 | Data sciences | 38 | 27 | 15 | 7 | 3 | 10 | 0 | 72 | 12 | 50 |
| 2019 | Policy | 37 | 27 | 21 | 7 | 3 | 4 | 0 | 67 | 11 | 485 |
| 2019 | Project management | 40 | 23 | 20 | 6 | 3 | 5 | 1 | 68 | 10 | 165 |
| 2019 | Other services to the public | 47 | 24 | 8 | 5 | 5 | 10 | 1 | 79 | 11 | 105 |
| 2019 | None of the above | 47 | 26 | 14 | 4 | 2 | 6 | 0 | 79 | 7 | 215 |
My Organization (Department or Agency)
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 40 | 45 | 12 | 2 | 1 | 0 | 0 | 85 | 3 | 90 |
| 2024 | Intelligence analysts | 29 | 44 | 11 | 7 | 3 | 4 | 2 | 78 | 11 | 50 |
| 2024 | Federal regulators | 26 | 41 | 16 | 13 | 3 | 1 | 0 | 68 | 16 | 255 |
| 2024 | Compliance, inspection and enforcement | 27 | 44 | 15 | 9 | 5 | 0 | 0 | 71 | 14 | 340 |
| 2024 | Communications or public affairs | 22 | 38 | 22 | 10 | 6 | 2 | 0 | 61 | 17 | 170 |
| 2024 | Access to information and privacy | 31 | 34 | 30 | 6 | 0 | 0 | 0 | 65 | 6 | 20 |
| 2024 | Security | 32 | 40 | 19 | 5 | 4 | 0 | 0 | 72 | 9 | 25 |
| 2024 | Science and technology | 31 | 39 | 15 | 9 | 6 | 0 | 0 | 70 | 14 | 300 |
| 2024 | Legal services | 32 | 46 | 17 | 0 | 5 | 0 | 0 | 78 | 5 | 55 |
| 2024 | Administration and operations | 31 | 40 | 16 | 7 | 5 | 1 | 0 | 72 | 12 | 485 |
| 2024 | Human resources | 20 | 44 | 20 | 11 | 4 | 1 | 0 | 65 | 15 | 185 |
| 2024 | Financial management | 20 | 52 | 15 | 10 | 2 | 1 | 0 | 73 | 12 | 170 |
| 2024 | Procurement | 19 | 33 | 36 | 8 | 4 | 0 | 0 | 52 | 11 | 25 |
| 2024 | Real property | 20 | 38 | 42 | 0 | 0 | 0 | 0 | 58 | 0 | 15 |
| 2024 | Material management | 20 | 38 | 21 | 15 | 6 | 0 | 0 | 59 | 21 | 15 |
| 2024 | Information management | 26 | 55 | 7 | 3 | 7 | 2 | 0 | 82 | 10 | 55 |
| 2024 | Information technology | 25 | 39 | 19 | 9 | 6 | 2 | 0 | 65 | 15 | 210 |
| 2024 | Internal audit | 18 | 64 | 0 | 10 | 8 | 0 | 0 | 81 | 19 | 10 |
| 2024 | Evaluation | 49 | 31 | 8 | 9 | 2 | 0 | 0 | 80 | 12 | 35 |
| 2024 | Data sciences | 29 | 32 | 11 | 21 | 7 | 0 | 0 | 61 | 28 | 75 |
| 2024 | Policy | 17 | 46 | 16 | 12 | 9 | 0 | 0 | 64 | 21 | 470 |
| 2024 | Project management | 23 | 35 | 21 | 14 | 6 | 1 | 0 | 58 | 21 | 170 |
| 2024 | Other services to the public | 35 | 38 | 14 | 10 | 2 | 2 | 0 | 75 | 12 | 120 |
| 2024 | None of the above | 22 | 40 | 22 | 9 | 6 | 0 | 0 | 63 | 15 | 170 |
| 2022 | Client contact centre | 39 | 41 | 16 | 1 | 0 | 2 | 1 | 82 | 1 | 95 |
| 2022 | Federal regulators | 26 | 43 | 17 | 10 | 3 | 0 | 0 | 70 | 13 | 290 |
| 2022 | Compliance, inspection and enforcement | 28 | 40 | 14 | 10 | 7 | 1 | 0 | 69 | 17 | 380 |
| 2022 | Communications or public affairs | 23 | 46 | 13 | 13 | 2 | 3 | 0 | 72 | 15 | 215 |
| 2022 | Access to information and privacy | 26 | 34 | 16 | 15 | 9 | 0 | 0 | 60 | 24 | 20 |
| 2022 | Security | 41 | 41 | 15 | 0 | 4 | 0 | 0 | 81 | 4 | 30 |
| 2022 | Science and technology | 32 | 45 | 12 | 5 | 4 | 1 | 0 | 78 | 9 | 350 |
| 2022 | Legal services | 28 | 43 | 14 | 13 | 2 | 0 | 0 | 71 | 15 | 60 |
| 2022 | Administration and operations | 31 | 46 | 14 | 7 | 1 | 1 | 0 | 77 | 9 | 480 |
| 2022 | Human resources | 27 | 46 | 13 | 8 | 3 | 2 | 0 | 75 | 11 | 245 |
| 2022 | Financial management | 28 | 41 | 19 | 7 | 2 | 1 | 0 | 71 | 9 | 210 |
| 2022 | Procurement | 33 | 48 | 10 | 3 | 2 | 3 | 0 | 85 | 5 | 40 |
| 2022 | Real property | 13 | 53 | 20 | 13 | 0 | 0 | 0 | 66 | 13 | 15 |
| 2022 | Material management | 14 | 38 | 31 | 0 | 6 | 11 | 0 | 58 | 7 | 10 |
| 2022 | Information management | 33 | 37 | 14 | 11 | 5 | 0 | 0 | 70 | 16 | 70 |
| 2022 | Information technology | 24 | 34 | 19 | 16 | 6 | 1 | 0 | 59 | 23 | 230 |
| 2022 | Internal audit | 45 | 23 | 0 | 19 | 12 | 0 | 0 | 69 | 31 | 15 |
| 2022 | Evaluation | 47 | 33 | 14 | 2 | 0 | 5 | 0 | 84 | 2 | 40 |
| 2022 | Data sciences | 28 | 43 | 14 | 9 | 6 | 0 | 0 | 71 | 15 | 75 |
| 2022 | Policy | 25 | 46 | 14 | 10 | 4 | 0 | 0 | 72 | 14 | 545 |
| 2022 | Project management | 23 | 46 | 15 | 12 | 4 | 0 | 0 | 69 | 16 | 205 |
| 2022 | Other services to the public | 34 | 38 | 13 | 9 | 5 | 1 | 0 | 72 | 15 | 125 |
| 2022 | None of the above | 28 | 48 | 10 | 7 | 6 | 1 | 0 | 77 | 13 | 185 |
| 2020 | Client contact centre | 36 | 39 | 16 | 5 | 1 | 3 | 0 | 77 | 6 | 80 |
| 2020 | Federal regulators | 31 | 41 | 18 | 6 | 3 | 0 | 0 | 72 | 9 | 275 |
| 2020 | Compliance, inspection and enforcement | 30 | 48 | 12 | 8 | 1 | 2 | 0 | 79 | 9 | 390 |
| 2020 | Communications or public affairs | 33 | 42 | 12 | 9 | 2 | 2 | 0 | 76 | 11 | 150 |
| 2020 | Access to information and privacy | 31 | 54 | 10 | 5 | 0 | 0 | 0 | 85 | 5 | 20 |
| 2020 | Security | 41 | 20 | 32 | 0 | 7 | 0 | 0 | 61 | 7 | 25 |
| 2020 | Science and technology | 33 | 45 | 14 | 6 | 1 | 1 | 0 | 78 | 7 | 305 |
| 2020 | Library services | 40 | 45 | 7 | 8 | 0 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 44 | 18 | 18 | 12 | 5 | 3 | 0 | 64 | 17 | 40 |
| 2020 | Administration and operations | 37 | 44 | 13 | 4 | 1 | 1 | 0 | 82 | 5 | 470 |
| 2020 | Human resources | 40 | 42 | 11 | 6 | 1 | 1 | 0 | 82 | 7 | 200 |
| 2020 | Financial management | 38 | 45 | 12 | 2 | 1 | 2 | 1 | 84 | 3 | 185 |
| 2020 | Procurement | 36 | 35 | 21 | 3 | 3 | 3 | 0 | 73 | 6 | 35 |
| 2020 | Real property | 31 | 69 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 41 | 40 | 8 | 11 | 0 | 0 | 0 | 81 | 11 | 10 |
| 2020 | Information management | 26 | 49 | 16 | 7 | 1 | 0 | 1 | 76 | 8 | 70 |
| 2020 | Information technology | 30 | 43 | 16 | 7 | 3 | 2 | 0 | 74 | 10 | 235 |
| 2020 | Internal audit | 52 | 35 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2020 | Evaluation | 31 | 49 | 13 | 3 | 3 | 0 | 0 | 80 | 7 | 30 |
| 2020 | Data sciences | 32 | 33 | 23 | 6 | 3 | 2 | 0 | 67 | 10 | 55 |
| 2020 | Policy | 32 | 48 | 12 | 7 | 1 | 2 | 0 | 80 | 8 | 490 |
| 2020 | Project management | 35 | 45 | 10 | 8 | 2 | 0 | 0 | 80 | 10 | 165 |
| 2020 | Other services to the public | 27 | 43 | 15 | 6 | 5 | 3 | 0 | 73 | 12 | 135 |
| 2020 | None of the above | 27 | 42 | 18 | 8 | 4 | 1 | 0 | 69 | 12 | 175 |
| 2019 | Client contact centre | 40 | 34 | 15 | 7 | 1 | 1 | 1 | 76 | 9 | 85 |
| 2019 | Federal regulators | 25 | 47 | 13 | 11 | 4 | 1 | 0 | 72 | 15 | 280 |
| 2019 | Compliance, inspection and enforcement | 28 | 43 | 16 | 8 | 4 | 1 | 0 | 72 | 12 | 425 |
| 2019 | Communications or public affairs | 30 | 43 | 14 | 10 | 3 | 1 | 0 | 74 | 13 | 175 |
| 2019 | Access to information and privacy | 41 | 42 | 9 | 0 | 0 | 9 | 0 | 91 | 0 | 10 |
| 2019 | Security | 47 | 45 | 4 | 0 | 4 | 0 | 0 | 92 | 4 | 20 |
| 2019 | Science and technology | 29 | 45 | 16 | 7 | 2 | 0 | 1 | 75 | 9 | 285 |
| 2019 | Library services | 57 | 30 | 6 | 6 | 0 | 0 | 0 | 87 | 6 | 15 |
| 2019 | Legal services | 29 | 48 | 11 | 10 | 2 | 0 | 0 | 77 | 12 | 50 |
| 2019 | Administration and operations | 33 | 42 | 14 | 6 | 2 | 1 | 1 | 77 | 9 | 495 |
| 2019 | Human resources | 35 | 44 | 14 | 5 | 0 | 1 | 1 | 80 | 6 | 195 |
| 2019 | Financial management | 29 | 48 | 15 | 4 | 2 | 2 | 0 | 78 | 6 | 175 |
| 2019 | Procurement | 48 | 36 | 6 | 6 | 0 | 3 | 0 | 87 | 7 | 30 |
| 2019 | Real property | 20 | 47 | 12 | 21 | 0 | 0 | 0 | 68 | 21 | 15 |
| 2019 | Material management | 62 | 24 | 7 | 7 | 0 | 0 | 0 | 86 | 7 | 15 |
| 2019 | Information management | 38 | 31 | 17 | 8 | 3 | 3 | 0 | 71 | 12 | 85 |
| 2019 | Information technology | 26 | 42 | 16 | 9 | 5 | 1 | 0 | 69 | 14 | 250 |
| 2019 | Internal audit | 32 | 50 | 14 | 4 | 0 | 0 | 0 | 82 | 4 | 20 |
| 2019 | Evaluation | 19 | 53 | 16 | 6 | 3 | 3 | 0 | 74 | 9 | 30 |
| 2019 | Data sciences | 31 | 48 | 9 | 9 | 3 | 0 | 0 | 79 | 12 | 50 |
| 2019 | Policy | 31 | 48 | 11 | 8 | 2 | 0 | 0 | 79 | 10 | 485 |
| 2019 | Project management | 31 | 48 | 9 | 8 | 3 | 1 | 0 | 80 | 11 | 165 |
| 2019 | Other services to the public | 24 | 42 | 23 | 5 | 4 | 2 | 1 | 68 | 9 | 105 |
| 2019 | None of the above | 26 | 43 | 18 | 7 | 4 | 1 | 0 | 70 | 11 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 25 | 34 | 26 | 10 | 2 | 2 | 0 | 60 | 13 | 90 |
| 2024 | Intelligence analysts | 13 | 37 | 28 | 2 | 14 | 6 | 0 | 53 | 17 | 50 |
| 2024 | Federal regulators | 12 | 32 | 18 | 20 | 17 | 1 | 0 | 44 | 38 | 255 |
| 2024 | Compliance, inspection and enforcement | 12 | 30 | 23 | 18 | 15 | 2 | 0 | 43 | 34 | 340 |
| 2024 | Communications or public affairs | 13 | 21 | 21 | 23 | 16 | 6 | 0 | 36 | 41 | 170 |
| 2024 | Access to information and privacy | 17 | 29 | 28 | 20 | 5 | 0 | 0 | 46 | 25 | 20 |
| 2024 | Security | 17 | 43 | 19 | 13 | 4 | 5 | 0 | 63 | 18 | 25 |
| 2024 | Science and technology | 18 | 25 | 18 | 21 | 17 | 2 | 0 | 43 | 38 | 300 |
| 2024 | Legal services | 21 | 36 | 27 | 8 | 7 | 2 | 0 | 58 | 15 | 55 |
| 2024 | Administration and operations | 19 | 31 | 18 | 17 | 10 | 4 | 0 | 52 | 28 | 490 |
| 2024 | Human resources | 9 | 42 | 15 | 18 | 13 | 2 | 0 | 53 | 31 | 185 |
| 2024 | Financial management | 11 | 41 | 23 | 12 | 10 | 2 | 0 | 53 | 23 | 170 |
| 2024 | Procurement | 4 | 25 | 32 | 24 | 11 | 0 | 3 | 31 | 36 | 25 |
| 2024 | Real property | 13 | 20 | 27 | 25 | 15 | 0 | 0 | 33 | 40 | 15 |
| 2024 | Material management | 14 | 41 | 13 | 5 | 14 | 14 | 0 | 64 | 21 | 15 |
| 2024 | Information management | 26 | 39 | 10 | 14 | 8 | 3 | 0 | 67 | 22 | 55 |
| 2024 | Information technology | 16 | 29 | 21 | 19 | 12 | 2 | 1 | 46 | 32 | 210 |
| 2024 | Internal audit | 0 | 37 | 10 | 45 | 8 | 0 | 0 | 37 | 53 | 10 |
| 2024 | Evaluation | 19 | 43 | 17 | 10 | 11 | 0 | 0 | 62 | 20 | 35 |
| 2024 | Data sciences | 12 | 23 | 21 | 19 | 23 | 2 | 0 | 36 | 43 | 75 |
| 2024 | Policy | 8 | 30 | 18 | 20 | 23 | 1 | 0 | 38 | 44 | 470 |
| 2024 | Project management | 12 | 29 | 20 | 19 | 15 | 4 | 0 | 43 | 36 | 170 |
| 2024 | Other services to the public | 22 | 30 | 18 | 12 | 12 | 5 | 0 | 55 | 26 | 120 |
| 2024 | None of the above | 10 | 30 | 26 | 17 | 15 | 2 | 0 | 40 | 33 | 170 |
| 2022 | Client contact centre | 33 | 35 | 15 | 13 | 3 | 1 | 0 | 70 | 16 | 95 |
| 2022 | Federal regulators | 17 | 31 | 20 | 20 | 10 | 2 | 0 | 49 | 31 | 290 |
| 2022 | Compliance, inspection and enforcement | 17 | 34 | 16 | 16 | 15 | 2 | 0 | 51 | 32 | 380 |
| 2022 | Communications or public affairs | 16 | 30 | 22 | 18 | 9 | 4 | 0 | 49 | 28 | 215 |
| 2022 | Access to information and privacy | 18 | 22 | 21 | 26 | 13 | 0 | 0 | 40 | 39 | 20 |
| 2022 | Security | 28 | 40 | 15 | 10 | 4 | 3 | 0 | 70 | 14 | 30 |
| 2022 | Science and technology | 23 | 34 | 18 | 13 | 9 | 2 | 1 | 59 | 22 | 350 |
| 2022 | Legal services | 14 | 40 | 19 | 16 | 8 | 3 | 0 | 56 | 24 | 60 |
| 2022 | Administration and operations | 24 | 37 | 15 | 16 | 6 | 3 | 0 | 62 | 22 | 480 |
| 2022 | Human resources | 17 | 36 | 20 | 15 | 8 | 4 | 0 | 55 | 24 | 245 |
| 2022 | Financial management | 20 | 35 | 21 | 15 | 8 | 0 | 0 | 55 | 24 | 210 |
| 2022 | Procurement | 20 | 31 | 18 | 19 | 7 | 5 | 0 | 53 | 27 | 40 |
| 2022 | Real property | 7 | 31 | 20 | 34 | 8 | 0 | 0 | 38 | 42 | 15 |
| 2022 | Material management | 7 | 45 | 41 | 0 | 6 | 0 | 0 | 52 | 6 | 10 |
| 2022 | Information management | 22 | 34 | 12 | 17 | 12 | 2 | 0 | 57 | 30 | 70 |
| 2022 | Information technology | 18 | 25 | 20 | 21 | 14 | 2 | 0 | 44 | 36 | 230 |
| 2022 | Internal audit | 17 | 29 | 14 | 20 | 10 | 10 | 0 | 51 | 33 | 15 |
| 2022 | Evaluation | 29 | 33 | 15 | 11 | 4 | 7 | 2 | 68 | 16 | 40 |
| 2022 | Data sciences | 22 | 26 | 18 | 14 | 17 | 2 | 1 | 50 | 32 | 75 |
| 2022 | Policy | 13 | 32 | 17 | 18 | 16 | 4 | 0 | 47 | 35 | 545 |
| 2022 | Project management | 11 | 29 | 23 | 20 | 15 | 2 | 1 | 41 | 35 | 205 |
| 2022 | Other services to the public | 31 | 26 | 16 | 13 | 10 | 4 | 0 | 59 | 24 | 125 |
| 2022 | None of the above | 14 | 39 | 16 | 18 | 9 | 4 | 0 | 55 | 28 | 185 |
| 2020 | Client contact centre | 27 | 38 | 18 | 14 | 0 | 3 | 0 | 66 | 15 | 80 |
| 2020 | Federal regulators | 22 | 39 | 20 | 12 | 6 | 1 | 0 | 61 | 19 | 280 |
| 2020 | Compliance, inspection and enforcement | 19 | 40 | 21 | 12 | 5 | 3 | 0 | 61 | 18 | 390 |
| 2020 | Communications or public affairs | 19 | 42 | 20 | 10 | 7 | 3 | 0 | 62 | 17 | 150 |
| 2020 | Access to information and privacy | 21 | 46 | 22 | 11 | 0 | 0 | 0 | 67 | 11 | 15 |
| 2020 | Security | 35 | 26 | 22 | 6 | 11 | 0 | 0 | 61 | 17 | 25 |
| 2020 | Science and technology | 20 | 38 | 22 | 13 | 4 | 3 | 0 | 61 | 17 | 310 |
| 2020 | Library services | 24 | 23 | 22 | 23 | 8 | 0 | 0 | 47 | 31 | 15 |
| 2020 | Legal services | 31 | 21 | 16 | 18 | 14 | 0 | 0 | 52 | 32 | 40 |
| 2020 | Administration and operations | 29 | 39 | 17 | 9 | 3 | 3 | 0 | 70 | 12 | 460 |
| 2020 | Human resources | 27 | 35 | 18 | 14 | 4 | 2 | 0 | 63 | 18 | 200 |
| 2020 | Financial management | 29 | 45 | 14 | 7 | 0 | 6 | 0 | 78 | 7 | 185 |
| 2020 | Procurement | 34 | 29 | 16 | 19 | 3 | 0 | 0 | 63 | 21 | 35 |
| 2020 | Real property | 23 | 53 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 15 |
| 2020 | Material management | 33 | 31 | 36 | 0 | 0 | 0 | 0 | 64 | 0 | 10 |
| 2020 | Information management | 19 | 34 | 24 | 19 | 3 | 1 | 0 | 54 | 22 | 70 |
| 2020 | Information technology | 23 | 40 | 20 | 10 | 6 | 2 | 0 | 64 | 16 | 235 |
| 2020 | Internal audit | 34 | 35 | 12 | 12 | 6 | 0 | 0 | 70 | 18 | 15 |
| 2020 | Evaluation | 15 | 47 | 21 | 13 | 3 | 0 | 0 | 62 | 17 | 30 |
| 2020 | Data sciences | 25 | 40 | 16 | 8 | 6 | 6 | 0 | 68 | 15 | 55 |
| 2020 | Policy | 23 | 46 | 14 | 12 | 3 | 2 | 0 | 71 | 15 | 485 |
| 2020 | Project management | 19 | 45 | 16 | 13 | 5 | 1 | 2 | 66 | 18 | 165 |
| 2020 | Other services to the public | 21 | 35 | 18 | 14 | 8 | 4 | 0 | 59 | 22 | 130 |
| 2020 | None of the above | 15 | 30 | 27 | 13 | 9 | 6 | 0 | 47 | 24 | 175 |
| 2019 | Client contact centre | 16 | 41 | 20 | 9 | 6 | 4 | 3 | 61 | 17 | 85 |
| 2019 | Federal regulators | 12 | 34 | 23 | 20 | 9 | 2 | 0 | 46 | 30 | 280 |
| 2019 | Compliance, inspection and enforcement | 16 | 34 | 22 | 15 | 9 | 4 | 0 | 53 | 25 | 425 |
| 2019 | Communications or public affairs | 19 | 35 | 17 | 19 | 6 | 5 | 0 | 57 | 25 | 175 |
| 2019 | Access to information and privacy | 15 | 50 | 9 | 17 | 9 | 0 | 0 | 66 | 26 | 10 |
| 2019 | Security | 27 | 48 | 11 | 9 | 4 | 0 | 0 | 75 | 14 | 20 |
| 2019 | Science and technology | 20 | 31 | 22 | 18 | 5 | 3 | 1 | 53 | 24 | 285 |
| 2019 | Library services | 24 | 17 | 18 | 18 | 12 | 12 | 0 | 46 | 34 | 15 |
| 2019 | Legal services | 21 | 36 | 21 | 14 | 8 | 0 | 0 | 57 | 22 | 50 |
| 2019 | Administration and operations | 23 | 36 | 20 | 12 | 6 | 2 | 1 | 61 | 18 | 495 |
| 2019 | Human resources | 21 | 28 | 23 | 17 | 8 | 3 | 1 | 50 | 26 | 195 |
| 2019 | Financial management | 18 | 44 | 15 | 10 | 7 | 6 | 0 | 66 | 18 | 175 |
| 2019 | Procurement | 19 | 38 | 9 | 30 | 0 | 3 | 0 | 59 | 31 | 30 |
| 2019 | Real property | 20 | 27 | 25 | 27 | 0 | 0 | 0 | 47 | 27 | 15 |
| 2019 | Material management | 47 | 22 | 7 | 24 | 0 | 0 | 0 | 69 | 24 | 15 |
| 2019 | Information management | 19 | 30 | 21 | 16 | 9 | 4 | 1 | 51 | 27 | 85 |
| 2019 | Information technology | 19 | 28 | 23 | 18 | 9 | 2 | 0 | 49 | 28 | 250 |
| 2019 | Internal audit | 18 | 31 | 20 | 18 | 13 | 0 | 0 | 49 | 31 | 20 |
| 2019 | Evaluation | 16 | 32 | 33 | 10 | 6 | 3 | 0 | 50 | 16 | 30 |
| 2019 | Data sciences | 24 | 37 | 28 | 5 | 0 | 5 | 0 | 65 | 5 | 50 |
| 2019 | Policy | 24 | 40 | 15 | 14 | 4 | 4 | 0 | 66 | 18 | 480 |
| 2019 | Project management | 18 | 37 | 20 | 14 | 9 | 2 | 0 | 56 | 24 | 165 |
| 2019 | Other services to the public | 13 | 29 | 26 | 11 | 12 | 8 | 0 | 46 | 25 | 105 |
| 2019 | None of the above | 14 | 32 | 24 | 16 | 9 | 5 | 0 | 49 | 26 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 40 | 29 | 16 | 7 | 4 | 4 | 0 | 72 | 11 | 90 |
| 2024 | Intelligence analysts | 27 | 26 | 24 | 17 | 6 | 0 | 0 | 53 | 23 | 50 |
| 2024 | Federal regulators | 29 | 39 | 13 | 12 | 5 | 2 | 1 | 70 | 17 | 255 |
| 2024 | Compliance, inspection and enforcement | 25 | 44 | 11 | 10 | 5 | 3 | 1 | 72 | 16 | 340 |
| 2024 | Communications or public affairs | 25 | 32 | 12 | 18 | 7 | 4 | 1 | 61 | 27 | 170 |
| 2024 | Access to information and privacy | 32 | 29 | 20 | 13 | 0 | 6 | 0 | 65 | 14 | 20 |
| 2024 | Security | 40 | 29 | 17 | 2 | 2 | 9 | 0 | 76 | 5 | 25 |
| 2024 | Science and technology | 29 | 37 | 17 | 6 | 6 | 4 | 1 | 69 | 13 | 300 |
| 2024 | Legal services | 30 | 35 | 20 | 7 | 8 | 0 | 0 | 65 | 15 | 55 |
| 2024 | Administration and operations | 29 | 41 | 13 | 6 | 6 | 3 | 1 | 74 | 13 | 490 |
| 2024 | Human resources | 25 | 49 | 10 | 7 | 3 | 7 | 1 | 79 | 10 | 185 |
| 2024 | Financial management | 27 | 37 | 20 | 7 | 5 | 2 | 2 | 66 | 12 | 170 |
| 2024 | Procurement | 31 | 33 | 19 | 8 | 9 | 0 | 0 | 65 | 17 | 25 |
| 2024 | Real property | 46 | 27 | 14 | 7 | 6 | 0 | 0 | 73 | 13 | 15 |
| 2024 | Material management | 20 | 41 | 21 | 6 | 0 | 4 | 8 | 70 | 6 | 15 |
| 2024 | Information management | 20 | 47 | 9 | 14 | 1 | 7 | 1 | 73 | 17 | 55 |
| 2024 | Information technology | 32 | 33 | 18 | 7 | 4 | 4 | 1 | 69 | 12 | 210 |
| 2024 | Internal audit | 18 | 43 | 21 | 0 | 18 | 0 | 0 | 62 | 18 | 10 |
| 2024 | Evaluation | 31 | 44 | 17 | 8 | 0 | 0 | 0 | 75 | 8 | 35 |
| 2024 | Data sciences | 27 | 32 | 10 | 18 | 7 | 4 | 1 | 62 | 27 | 75 |
| 2024 | Policy | 24 | 39 | 12 | 11 | 9 | 3 | 1 | 66 | 21 | 470 |
| 2024 | Project management | 18 | 47 | 13 | 12 | 6 | 2 | 2 | 68 | 19 | 170 |
| 2024 | Other services to the public | 34 | 33 | 14 | 9 | 7 | 1 | 2 | 70 | 16 | 120 |
| 2024 | None of the above | 28 | 35 | 19 | 6 | 5 | 4 | 2 | 68 | 12 | 170 |
| 2022 | Client contact centre | 34 | 38 | 12 | 7 | 5 | 4 | 0 | 75 | 12 | 95 |
| 2022 | Federal regulators | 28 | 34 | 18 | 8 | 5 | 7 | 1 | 67 | 14 | 290 |
| 2022 | Compliance, inspection and enforcement | 22 | 41 | 15 | 9 | 8 | 4 | 2 | 67 | 17 | 375 |
| 2022 | Communications or public affairs | 25 | 33 | 16 | 13 | 6 | 6 | 1 | 63 | 20 | 210 |
| 2022 | Access to information and privacy | 34 | 38 | 12 | 0 | 17 | 0 | 0 | 72 | 17 | 20 |
| 2022 | Security | 41 | 32 | 5 | 15 | 7 | 0 | 0 | 73 | 22 | 30 |
| 2022 | Science and technology | 29 | 36 | 14 | 9 | 5 | 6 | 2 | 70 | 15 | 350 |
| 2022 | Legal services | 27 | 34 | 22 | 7 | 3 | 8 | 0 | 66 | 11 | 60 |
| 2022 | Administration and operations | 30 | 39 | 12 | 11 | 3 | 4 | 1 | 73 | 15 | 480 |
| 2022 | Human resources | 32 | 38 | 12 | 10 | 4 | 2 | 1 | 73 | 15 | 245 |
| 2022 | Financial management | 28 | 38 | 16 | 6 | 4 | 7 | 2 | 72 | 11 | 210 |
| 2022 | Procurement | 50 | 9 | 19 | 13 | 5 | 4 | 0 | 62 | 18 | 40 |
| 2022 | Real property | 38 | 33 | 7 | 14 | 8 | 0 | 0 | 71 | 22 | 15 |
| 2022 | Material management | 25 | 45 | 14 | 0 | 6 | 10 | 0 | 77 | 7 | 10 |
| 2022 | Information management | 27 | 32 | 18 | 12 | 10 | 0 | 1 | 59 | 22 | 70 |
| 2022 | Information technology | 30 | 27 | 18 | 12 | 7 | 5 | 2 | 61 | 19 | 230 |
| 2022 | Internal audit | 48 | 30 | 11 | 5 | 6 | 0 | 0 | 78 | 11 | 15 |
| 2022 | Evaluation | 35 | 27 | 20 | 10 | 2 | 7 | 0 | 66 | 13 | 40 |
| 2022 | Data sciences | 22 | 34 | 17 | 14 | 7 | 6 | 0 | 59 | 23 | 75 |
| 2022 | Policy | 23 | 35 | 14 | 13 | 7 | 8 | 1 | 63 | 21 | 545 |
| 2022 | Project management | 25 | 34 | 16 | 15 | 7 | 2 | 2 | 61 | 22 | 205 |
| 2022 | Other services to the public | 36 | 26 | 17 | 6 | 5 | 10 | 0 | 68 | 13 | 125 |
| 2022 | None of the above | 33 | 32 | 10 | 11 | 7 | 5 | 2 | 69 | 20 | 185 |
| 2020 | Client contact centre | 27 | 40 | 15 | 11 | 4 | 1 | 1 | 69 | 15 | 80 |
| 2020 | Federal regulators | 32 | 39 | 14 | 8 | 5 | 1 | 1 | 72 | 13 | 280 |
| 2020 | Compliance, inspection and enforcement | 29 | 38 | 14 | 11 | 4 | 2 | 0 | 70 | 16 | 390 |
| 2020 | Communications or public affairs | 31 | 33 | 16 | 13 | 2 | 3 | 1 | 67 | 16 | 150 |
| 2020 | Access to information and privacy | 24 | 43 | 22 | 6 | 5 | 0 | 0 | 67 | 11 | 15 |
| 2020 | Security | 55 | 14 | 10 | 17 | 4 | 0 | 0 | 69 | 21 | 25 |
| 2020 | Science and technology | 27 | 34 | 16 | 11 | 4 | 6 | 3 | 67 | 16 | 310 |
| 2020 | Library services | 40 | 45 | 0 | 8 | 8 | 0 | 0 | 85 | 15 | 15 |
| 2020 | Legal services | 33 | 27 | 19 | 17 | 2 | 0 | 2 | 61 | 20 | 40 |
| 2020 | Administration and operations | 37 | 35 | 14 | 8 | 3 | 2 | 1 | 74 | 11 | 465 |
| 2020 | Human resources | 40 | 35 | 7 | 11 | 2 | 1 | 4 | 79 | 14 | 200 |
| 2020 | Financial management | 29 | 47 | 11 | 8 | 1 | 3 | 2 | 79 | 9 | 185 |
| 2020 | Procurement | 32 | 30 | 11 | 16 | 6 | 3 | 3 | 66 | 23 | 35 |
| 2020 | Real property | 55 | 29 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 17 | 64 | 0 | 11 | 0 | 0 | 8 | 88 | 12 | 10 |
| 2020 | Information management | 34 | 38 | 10 | 11 | 1 | 3 | 3 | 76 | 14 | 70 |
| 2020 | Information technology | 35 | 39 | 10 | 8 | 3 | 4 | 1 | 78 | 11 | 235 |
| 2020 | Internal audit | 24 | 47 | 18 | 12 | 0 | 0 | 0 | 70 | 12 | 15 |
| 2020 | Evaluation | 23 | 27 | 34 | 3 | 10 | 3 | 0 | 52 | 14 | 30 |
| 2020 | Data sciences | 35 | 22 | 18 | 15 | 0 | 9 | 0 | 63 | 17 | 55 |
| 2020 | Policy | 31 | 37 | 13 | 9 | 3 | 5 | 1 | 73 | 13 | 490 |
| 2020 | Project management | 28 | 35 | 18 | 8 | 4 | 6 | 1 | 68 | 13 | 165 |
| 2020 | Other services to the public | 25 | 40 | 13 | 11 | 5 | 5 | 0 | 69 | 17 | 130 |
| 2020 | None of the above | 27 | 35 | 18 | 9 | 5 | 5 | 2 | 66 | 15 | 175 |
| 2019 | Client contact centre | 27 | 38 | 15 | 7 | 5 | 6 | 1 | 70 | 14 | 85 |
| 2019 | Federal regulators | 24 | 38 | 18 | 11 | 7 | 2 | 1 | 63 | 19 | 280 |
| 2019 | Compliance, inspection and enforcement | 29 | 35 | 15 | 10 | 6 | 3 | 2 | 67 | 17 | 425 |
| 2019 | Communications or public affairs | 31 | 28 | 13 | 18 | 7 | 3 | 1 | 61 | 25 | 175 |
| 2019 | Access to information and privacy | 16 | 41 | 26 | 9 | 9 | 0 | 0 | 57 | 17 | 10 |
| 2019 | Security | 39 | 49 | 4 | 4 | 4 | 0 | 0 | 87 | 8 | 20 |
| 2019 | Science and technology | 28 | 36 | 17 | 8 | 6 | 5 | 1 | 68 | 14 | 285 |
| 2019 | Library services | 48 | 23 | 6 | 12 | 12 | 0 | 0 | 71 | 23 | 15 |
| 2019 | Legal services | 36 | 32 | 7 | 14 | 7 | 3 | 2 | 71 | 21 | 50 |
| 2019 | Administration and operations | 36 | 31 | 14 | 12 | 3 | 2 | 2 | 70 | 16 | 495 |
| 2019 | Human resources | 36 | 41 | 7 | 8 | 2 | 3 | 2 | 81 | 12 | 195 |
| 2019 | Financial management | 33 | 45 | 11 | 5 | 4 | 2 | 0 | 80 | 9 | 175 |
| 2019 | Procurement | 35 | 32 | 8 | 16 | 6 | 0 | 3 | 69 | 23 | 30 |
| 2019 | Real property | 41 | 41 | 0 | 19 | 0 | 0 | 0 | 81 | 19 | 15 |
| 2019 | Material management | 76 | 0 | 0 | 14 | 10 | 0 | 0 | 76 | 24 | 15 |
| 2019 | Information management | 27 | 35 | 13 | 13 | 6 | 6 | 0 | 67 | 20 | 85 |
| 2019 | Information technology | 28 | 36 | 18 | 10 | 5 | 2 | 2 | 67 | 15 | 250 |
| 2019 | Internal audit | 41 | 37 | 18 | 5 | 0 | 0 | 0 | 78 | 5 | 20 |
| 2019 | Evaluation | 29 | 34 | 25 | 6 | 3 | 3 | 0 | 65 | 9 | 30 |
| 2019 | Data sciences | 30 | 32 | 15 | 12 | 5 | 4 | 2 | 66 | 19 | 50 |
| 2019 | Policy | 34 | 36 | 11 | 13 | 3 | 2 | 1 | 72 | 16 | 485 |
| 2019 | Project management | 31 | 42 | 11 | 7 | 6 | 2 | 1 | 75 | 14 | 165 |
| 2019 | Other services to the public | 17 | 27 | 18 | 14 | 11 | 11 | 2 | 51 | 29 | 105 |
| 2019 | None of the above | 28 | 38 | 12 | 9 | 6 | 6 | 1 | 71 | 16 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 41 | 43 | 10 | 5 | 1 | 0 | 0 | 84 | 6 | 90 |
| 2024 | Intelligence analysts | 36 | 30 | 15 | 9 | 5 | 2 | 2 | 69 | 15 | 50 |
| 2024 | Federal regulators | 27 | 41 | 20 | 6 | 4 | 2 | 0 | 70 | 10 | 255 |
| 2024 | Compliance, inspection and enforcement | 30 | 37 | 19 | 5 | 6 | 2 | 0 | 69 | 11 | 340 |
| 2024 | Communications or public affairs | 29 | 34 | 18 | 8 | 7 | 3 | 1 | 65 | 16 | 170 |
| 2024 | Access to information and privacy | 43 | 33 | 13 | 10 | 0 | 0 | 0 | 76 | 10 | 20 |
| 2024 | Security | 43 | 43 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 25 |
| 2024 | Science and technology | 37 | 34 | 18 | 4 | 4 | 1 | 1 | 73 | 8 | 300 |
| 2024 | Legal services | 38 | 35 | 15 | 4 | 8 | 0 | 0 | 73 | 12 | 55 |
| 2024 | Administration and operations | 35 | 39 | 15 | 4 | 3 | 3 | 0 | 77 | 7 | 485 |
| 2024 | Human resources | 25 | 45 | 19 | 7 | 3 | 1 | 0 | 71 | 10 | 185 |
| 2024 | Financial management | 31 | 44 | 20 | 3 | 2 | 1 | 0 | 75 | 5 | 170 |
| 2024 | Procurement | 28 | 38 | 22 | 8 | 4 | 0 | 0 | 65 | 12 | 25 |
| 2024 | Real property | 27 | 50 | 12 | 11 | 0 | 0 | 0 | 77 | 11 | 15 |
| 2024 | Material management | 29 | 26 | 27 | 0 | 18 | 0 | 0 | 55 | 18 | 15 |
| 2024 | Information management | 34 | 44 | 16 | 0 | 2 | 5 | 0 | 81 | 2 | 50 |
| 2024 | Information technology | 30 | 36 | 16 | 8 | 5 | 4 | 1 | 69 | 14 | 210 |
| 2024 | Internal audit | 8 | 68 | 16 | 0 | 8 | 0 | 0 | 76 | 8 | 10 |
| 2024 | Evaluation | 40 | 35 | 20 | 5 | 0 | 0 | 0 | 75 | 5 | 35 |
| 2024 | Data sciences | 28 | 31 | 29 | 3 | 7 | 1 | 0 | 60 | 11 | 75 |
| 2024 | Policy | 26 | 36 | 21 | 9 | 7 | 1 | 0 | 63 | 16 | 470 |
| 2024 | Project management | 24 | 44 | 16 | 6 | 6 | 3 | 1 | 71 | 12 | 170 |
| 2024 | Other services to the public | 38 | 40 | 14 | 4 | 3 | 2 | 0 | 79 | 7 | 120 |
| 2024 | None of the above | 28 | 38 | 23 | 7 | 4 | 0 | 0 | 66 | 11 | 170 |
| 2022 | Client contact centre | 40 | 36 | 17 | 3 | 1 | 3 | 1 | 79 | 4 | 95 |
| 2022 | Federal regulators | 27 | 39 | 21 | 8 | 3 | 2 | 0 | 67 | 11 | 290 |
| 2022 | Compliance, inspection and enforcement | 30 | 39 | 18 | 5 | 6 | 2 | 0 | 71 | 11 | 380 |
| 2022 | Communications or public affairs | 31 | 38 | 21 | 6 | 1 | 2 | 1 | 71 | 7 | 215 |
| 2022 | Access to information and privacy | 46 | 29 | 10 | 0 | 15 | 0 | 0 | 75 | 15 | 20 |
| 2022 | Security | 38 | 41 | 17 | 0 | 4 | 0 | 0 | 79 | 4 | 30 |
| 2022 | Science and technology | 34 | 37 | 18 | 5 | 3 | 3 | 0 | 74 | 8 | 350 |
| 2022 | Legal services | 28 | 43 | 15 | 6 | 2 | 5 | 0 | 76 | 8 | 60 |
| 2022 | Administration and operations | 36 | 40 | 15 | 5 | 2 | 2 | 0 | 77 | 8 | 480 |
| 2022 | Human resources | 34 | 33 | 20 | 7 | 3 | 3 | 0 | 69 | 10 | 245 |
| 2022 | Financial management | 34 | 41 | 16 | 3 | 3 | 2 | 1 | 77 | 6 | 205 |
| 2022 | Procurement | 47 | 15 | 24 | 6 | 2 | 6 | 0 | 66 | 9 | 40 |
| 2022 | Real property | 38 | 47 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 15 |
| 2022 | Material management | 14 | 45 | 34 | 0 | 6 | 0 | 0 | 59 | 6 | 10 |
| 2022 | Information management | 30 | 36 | 18 | 11 | 2 | 3 | 0 | 68 | 13 | 70 |
| 2022 | Information technology | 32 | 29 | 23 | 7 | 5 | 4 | 0 | 64 | 12 | 230 |
| 2022 | Internal audit | 34 | 29 | 20 | 11 | 5 | 0 | 0 | 63 | 16 | 15 |
| 2022 | Evaluation | 34 | 42 | 12 | 9 | 2 | 2 | 0 | 77 | 11 | 40 |
| 2022 | Data sciences | 31 | 38 | 17 | 5 | 5 | 4 | 0 | 72 | 10 | 75 |
| 2022 | Policy | 26 | 39 | 21 | 8 | 4 | 3 | 0 | 67 | 12 | 545 |
| 2022 | Project management | 27 | 38 | 21 | 9 | 4 | 2 | 1 | 66 | 13 | 205 |
| 2022 | Other services to the public | 38 | 30 | 17 | 5 | 3 | 6 | 0 | 73 | 9 | 125 |
| 2022 | None of the above | 32 | 37 | 17 | 6 | 4 | 3 | 0 | 72 | 11 | 190 |
| 2020 | Client contact centre | 38 | 47 | 10 | 2 | 0 | 3 | 0 | 87 | 3 | 80 |
| 2020 | Federal regulators | 33 | 38 | 15 | 8 | 3 | 2 | 0 | 73 | 12 | 275 |
| 2020 | Compliance, inspection and enforcement | 38 | 37 | 16 | 5 | 2 | 3 | 0 | 77 | 7 | 395 |
| 2020 | Communications or public affairs | 36 | 38 | 20 | 3 | 3 | 1 | 0 | 75 | 5 | 150 |
| 2020 | Access to information and privacy | 15 | 41 | 40 | 5 | 0 | 0 | 0 | 56 | 5 | 20 |
| 2020 | Security | 45 | 28 | 14 | 6 | 7 | 0 | 0 | 72 | 14 | 25 |
| 2020 | Science and technology | 36 | 39 | 17 | 4 | 2 | 1 | 1 | 77 | 6 | 310 |
| 2020 | Library services | 47 | 38 | 8 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 34 | 38 | 20 | 3 | 5 | 0 | 0 | 73 | 8 | 40 |
| 2020 | Administration and operations | 41 | 35 | 14 | 6 | 1 | 2 | 0 | 78 | 7 | 470 |
| 2020 | Human resources | 48 | 29 | 13 | 7 | 2 | 2 | 0 | 78 | 9 | 200 |
| 2020 | Financial management | 37 | 46 | 11 | 4 | 1 | 1 | 0 | 84 | 6 | 185 |
| 2020 | Procurement | 50 | 21 | 19 | 8 | 3 | 0 | 0 | 71 | 10 | 35 |
| 2020 | Real property | 53 | 40 | 0 | 0 | 7 | 0 | 0 | 93 | 7 | 15 |
| 2020 | Material management | 41 | 34 | 15 | 0 | 0 | 9 | 0 | 83 | 0 | 10 |
| 2020 | Information management | 40 | 39 | 13 | 7 | 0 | 1 | 0 | 80 | 7 | 70 |
| 2020 | Information technology | 38 | 42 | 15 | 3 | 1 | 2 | 0 | 82 | 4 | 235 |
| 2020 | Internal audit | 46 | 36 | 18 | 0 | 0 | 0 | 0 | 82 | 0 | 15 |
| 2020 | Evaluation | 26 | 28 | 34 | 3 | 7 | 3 | 0 | 55 | 10 | 30 |
| 2020 | Data sciences | 36 | 34 | 15 | 6 | 2 | 7 | 0 | 75 | 9 | 55 |
| 2020 | Policy | 36 | 39 | 14 | 5 | 2 | 4 | 1 | 78 | 7 | 490 |
| 2020 | Project management | 37 | 38 | 17 | 6 | 1 | 1 | 0 | 75 | 7 | 165 |
| 2020 | Other services to the public | 30 | 41 | 17 | 2 | 6 | 5 | 0 | 74 | 8 | 130 |
| 2020 | None of the above | 28 | 37 | 24 | 5 | 4 | 2 | 0 | 66 | 9 | 175 |
| 2019 | Client contact centre | 31 | 39 | 17 | 6 | 1 | 4 | 1 | 74 | 8 | 85 |
| 2019 | Federal regulators | 26 | 39 | 21 | 7 | 5 | 2 | 0 | 66 | 13 | 280 |
| 2019 | Compliance, inspection and enforcement | 32 | 34 | 21 | 6 | 4 | 3 | 0 | 68 | 11 | 425 |
| 2019 | Communications or public affairs | 35 | 30 | 20 | 6 | 6 | 3 | 0 | 67 | 12 | 175 |
| 2019 | Access to information and privacy | 15 | 25 | 60 | 0 | 0 | 0 | 0 | 40 | 0 | 10 |
| 2019 | Security | 50 | 30 | 7 | 4 | 8 | 0 | 0 | 81 | 12 | 20 |
| 2019 | Science and technology | 32 | 35 | 21 | 7 | 3 | 2 | 0 | 68 | 10 | 290 |
| 2019 | Library services | 30 | 58 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2019 | Legal services | 42 | 32 | 15 | 8 | 4 | 0 | 0 | 73 | 12 | 50 |
| 2019 | Administration and operations | 35 | 34 | 20 | 5 | 3 | 2 | 0 | 70 | 9 | 490 |
| 2019 | Human resources | 38 | 39 | 14 | 5 | 2 | 3 | 0 | 79 | 7 | 195 |
| 2019 | Financial management | 34 | 42 | 15 | 4 | 2 | 2 | 0 | 78 | 6 | 180 |
| 2019 | Procurement | 32 | 28 | 20 | 9 | 3 | 7 | 0 | 65 | 13 | 30 |
| 2019 | Real property | 34 | 47 | 7 | 12 | 0 | 0 | 0 | 81 | 12 | 15 |
| 2019 | Material management | 54 | 26 | 7 | 6 | 0 | 7 | 0 | 86 | 6 | 15 |
| 2019 | Information management | 29 | 37 | 20 | 6 | 5 | 2 | 1 | 68 | 11 | 85 |
| 2019 | Information technology | 38 | 30 | 20 | 7 | 4 | 2 | 0 | 69 | 10 | 250 |
| 2019 | Internal audit | 23 | 64 | 5 | 9 | 0 | 0 | 0 | 86 | 9 | 20 |
| 2019 | Evaluation | 35 | 27 | 35 | 0 | 3 | 0 | 0 | 63 | 3 | 30 |
| 2019 | Data sciences | 33 | 39 | 23 | 3 | 0 | 2 | 0 | 73 | 3 | 50 |
| 2019 | Policy | 37 | 37 | 15 | 8 | 2 | 1 | 0 | 75 | 10 | 485 |
| 2019 | Project management | 35 | 33 | 20 | 8 | 3 | 1 | 0 | 69 | 12 | 165 |
| 2019 | Other services to the public | 29 | 31 | 23 | 3 | 8 | 5 | 1 | 64 | 11 | 100 |
| 2019 | None of the above | 32 | 34 | 20 | 7 | 6 | 2 | 0 | 67 | 12 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 32 | 31 | 18 | 5 | 7 | 6 | 2 | 68 | 13 | 90 |
| 2024 | Intelligence analysts | 23 | 13 | 16 | 17 | 15 | 11 | 5 | 43 | 38 | 50 |
| 2024 | Federal regulators | 15 | 27 | 15 | 15 | 15 | 11 | 2 | 49 | 34 | 255 |
| 2024 | Compliance, inspection and enforcement | 17 | 24 | 19 | 11 | 13 | 14 | 2 | 49 | 28 | 340 |
| 2024 | Communications or public affairs | 15 | 25 | 15 | 14 | 13 | 16 | 3 | 49 | 33 | 170 |
| 2024 | Access to information and privacy | 28 | 8 | 19 | 14 | 16 | 15 | 0 | 42 | 35 | 20 |
| 2024 | Security | 37 | 24 | 18 | 6 | 6 | 9 | 0 | 67 | 13 | 25 |
| 2024 | Science and technology | 23 | 28 | 19 | 9 | 10 | 10 | 2 | 57 | 21 | 300 |
| 2024 | Legal services | 21 | 25 | 23 | 11 | 11 | 7 | 2 | 51 | 25 | 55 |
| 2024 | Administration and operations | 23 | 27 | 18 | 9 | 9 | 11 | 3 | 57 | 21 | 490 |
| 2024 | Human resources | 16 | 29 | 17 | 8 | 11 | 13 | 6 | 55 | 23 | 185 |
| 2024 | Financial management | 19 | 27 | 18 | 10 | 8 | 16 | 2 | 56 | 22 | 170 |
| 2024 | Procurement | 20 | 16 | 39 | 0 | 15 | 0 | 10 | 40 | 16 | 25 |
| 2024 | Real property | 27 | 15 | 27 | 8 | 17 | 6 | 0 | 45 | 27 | 15 |
| 2024 | Material management | 37 | 26 | 16 | 11 | 10 | 0 | 0 | 63 | 20 | 15 |
| 2024 | Information management | 16 | 29 | 24 | 8 | 10 | 14 | 0 | 52 | 20 | 55 |
| 2024 | Information technology | 20 | 25 | 21 | 11 | 9 | 13 | 1 | 52 | 23 | 210 |
| 2024 | Internal audit | 8 | 34 | 20 | 0 | 18 | 10 | 11 | 52 | 22 | 10 |
| 2024 | Evaluation | 27 | 23 | 16 | 13 | 3 | 19 | 0 | 61 | 19 | 35 |
| 2024 | Data sciences | 21 | 16 | 24 | 15 | 14 | 10 | 0 | 41 | 32 | 75 |
| 2024 | Policy | 14 | 20 | 19 | 15 | 18 | 12 | 2 | 40 | 38 | 470 |
| 2024 | Project management | 14 | 20 | 20 | 12 | 14 | 17 | 2 | 42 | 33 | 170 |
| 2024 | Other services to the public | 23 | 22 | 21 | 8 | 9 | 16 | 1 | 53 | 21 | 120 |
| 2024 | None of the above | 17 | 22 | 20 | 9 | 12 | 18 | 2 | 49 | 26 | 170 |
| 2022 | Client contact centre | 22 | 32 | 13 | 6 | 8 | 14 | 6 | 67 | 17 | 95 |
| 2022 | Federal regulators | 17 | 20 | 18 | 15 | 11 | 17 | 2 | 46 | 32 | 290 |
| 2022 | Compliance, inspection and enforcement | 17 | 25 | 15 | 12 | 11 | 16 | 4 | 52 | 29 | 380 |
| 2022 | Communications or public affairs | 21 | 21 | 20 | 11 | 10 | 12 | 4 | 50 | 25 | 215 |
| 2022 | Access to information and privacy | 19 | 17 | 20 | 5 | 24 | 4 | 11 | 43 | 34 | 20 |
| 2022 | Security | 31 | 25 | 20 | 3 | 10 | 8 | 3 | 63 | 15 | 30 |
| 2022 | Science and technology | 22 | 24 | 18 | 9 | 9 | 14 | 4 | 56 | 22 | 350 |
| 2022 | Legal services | 24 | 24 | 26 | 6 | 6 | 14 | 0 | 55 | 15 | 60 |
| 2022 | Administration and operations | 23 | 25 | 18 | 9 | 8 | 12 | 4 | 58 | 20 | 480 |
| 2022 | Human resources | 20 | 24 | 22 | 11 | 8 | 12 | 3 | 51 | 22 | 245 |
| 2022 | Financial management | 19 | 25 | 21 | 9 | 6 | 13 | 7 | 55 | 19 | 210 |
| 2022 | Procurement | 34 | 14 | 29 | 10 | 6 | 6 | 0 | 52 | 17 | 40 |
| 2022 | Real property | 14 | 31 | 27 | 14 | 7 | 7 | 0 | 48 | 23 | 15 |
| 2022 | Material management | 16 | 40 | 28 | 0 | 6 | 10 | 0 | 62 | 7 | 10 |
| 2022 | Information management | 19 | 23 | 22 | 16 | 8 | 11 | 1 | 48 | 27 | 70 |
| 2022 | Information technology | 22 | 19 | 21 | 11 | 12 | 13 | 2 | 48 | 27 | 230 |
| 2022 | Internal audit | 29 | 13 | 16 | 10 | 16 | 17 | 0 | 50 | 31 | 15 |
| 2022 | Evaluation | 31 | 17 | 14 | 9 | 6 | 14 | 9 | 62 | 20 | 40 |
| 2022 | Data sciences | 25 | 22 | 13 | 9 | 13 | 16 | 2 | 57 | 27 | 75 |
| 2022 | Policy | 16 | 21 | 17 | 11 | 11 | 20 | 4 | 49 | 29 | 545 |
| 2022 | Project management | 14 | 20 | 18 | 17 | 12 | 14 | 5 | 42 | 35 | 205 |
| 2022 | Other services to the public | 29 | 23 | 16 | 7 | 11 | 13 | 1 | 60 | 21 | 120 |
| 2022 | None of the above | 22 | 19 | 16 | 8 | 15 | 16 | 3 | 51 | 28 | 185 |
| 2020 | Client contact centre | 21 | 28 | 24 | 8 | 6 | 9 | 4 | 57 | 16 | 80 |
| 2020 | Federal regulators | 20 | 21 | 17 | 14 | 11 | 15 | 2 | 49 | 30 | 275 |
| 2020 | Compliance, inspection and enforcement | 18 | 25 | 23 | 10 | 7 | 13 | 3 | 51 | 21 | 390 |
| 2020 | Communications or public affairs | 21 | 20 | 19 | 17 | 7 | 14 | 2 | 49 | 29 | 150 |
| 2020 | Access to information and privacy | 10 | 15 | 21 | 5 | 34 | 10 | 5 | 30 | 46 | 20 |
| 2020 | Security | 45 | 14 | 20 | 10 | 11 | 0 | 0 | 59 | 21 | 25 |
| 2020 | Science and technology | 22 | 23 | 17 | 13 | 9 | 13 | 2 | 54 | 26 | 310 |
| 2020 | Library services | 25 | 22 | 23 | 15 | 8 | 7 | 0 | 51 | 25 | 15 |
| 2020 | Legal services | 21 | 18 | 22 | 13 | 19 | 7 | 0 | 42 | 34 | 40 |
| 2020 | Administration and operations | 28 | 22 | 20 | 10 | 7 | 12 | 2 | 57 | 20 | 470 |
| 2020 | Human resources | 25 | 22 | 15 | 10 | 9 | 15 | 4 | 58 | 23 | 200 |
| 2020 | Financial management | 21 | 29 | 23 | 8 | 5 | 10 | 4 | 59 | 14 | 185 |
| 2020 | Procurement | 20 | 24 | 24 | 8 | 11 | 8 | 5 | 52 | 21 | 35 |
| 2020 | Real property | 24 | 45 | 15 | 8 | 8 | 0 | 0 | 69 | 16 | 15 |
| 2020 | Material management | 33 | 15 | 31 | 11 | 0 | 9 | 0 | 54 | 12 | 10 |
| 2020 | Information management | 27 | 22 | 20 | 10 | 10 | 10 | 1 | 55 | 22 | 70 |
| 2020 | Information technology | 25 | 31 | 17 | 9 | 6 | 12 | 1 | 64 | 17 | 230 |
| 2020 | Internal audit | 29 | 11 | 18 | 24 | 12 | 6 | 0 | 43 | 38 | 15 |
| 2020 | Evaluation | 24 | 19 | 34 | 3 | 10 | 9 | 0 | 48 | 15 | 30 |
| 2020 | Data sciences | 23 | 23 | 14 | 14 | 5 | 20 | 2 | 59 | 23 | 55 |
| 2020 | Policy | 19 | 24 | 19 | 11 | 9 | 15 | 2 | 52 | 24 | 490 |
| 2020 | Project management | 19 | 25 | 17 | 13 | 9 | 14 | 3 | 53 | 26 | 165 |
| 2020 | Other services to the public | 22 | 25 | 17 | 9 | 12 | 14 | 1 | 56 | 24 | 130 |
| 2020 | None of the above | 14 | 21 | 20 | 14 | 15 | 12 | 3 | 42 | 34 | 175 |
| 2019 | Client contact centre | 24 | 21 | 19 | 10 | 7 | 15 | 6 | 56 | 20 | 85 |
| 2019 | Federal regulators | 15 | 26 | 17 | 16 | 16 | 9 | 2 | 45 | 36 | 280 |
| 2019 | Compliance, inspection and enforcement | 21 | 20 | 16 | 12 | 16 | 12 | 3 | 49 | 33 | 425 |
| 2019 | Communications or public affairs | 16 | 20 | 21 | 15 | 9 | 17 | 2 | 44 | 30 | 175 |
| 2019 | Access to information and privacy | 15 | 9 | 25 | 17 | 17 | 17 | 0 | 29 | 41 | 10 |
| 2019 | Security | 16 | 22 | 29 | 0 | 12 | 13 | 7 | 48 | 15 | 20 |
| 2019 | Science and technology | 20 | 22 | 18 | 13 | 12 | 12 | 2 | 50 | 29 | 290 |
| 2019 | Library services | 30 | 22 | 12 | 23 | 0 | 12 | 0 | 60 | 26 | 15 |
| 2019 | Legal services | 30 | 19 | 15 | 11 | 15 | 7 | 4 | 55 | 29 | 50 |
| 2019 | Administration and operations | 23 | 23 | 17 | 13 | 13 | 9 | 3 | 52 | 29 | 495 |
| 2019 | Human resources | 24 | 23 | 18 | 6 | 10 | 14 | 4 | 58 | 20 | 195 |
| 2019 | Financial management | 19 | 34 | 16 | 9 | 9 | 13 | 1 | 61 | 21 | 175 |
| 2019 | Procurement | 29 | 19 | 22 | 18 | 10 | 3 | 0 | 49 | 28 | 30 |
| 2019 | Real property | 27 | 32 | 20 | 20 | 0 | 0 | 0 | 59 | 20 | 15 |
| 2019 | Material management | 49 | 21 | 0 | 13 | 10 | 7 | 0 | 75 | 25 | 15 |
| 2019 | Information management | 18 | 17 | 20 | 14 | 13 | 14 | 3 | 43 | 32 | 85 |
| 2019 | Information technology | 22 | 19 | 23 | 11 | 11 | 12 | 2 | 48 | 26 | 250 |
| 2019 | Internal audit | 16 | 42 | 10 | 15 | 5 | 5 | 9 | 66 | 23 | 20 |
| 2019 | Evaluation | 19 | 29 | 12 | 9 | 12 | 16 | 3 | 59 | 26 | 30 |
| 2019 | Data sciences | 23 | 21 | 37 | 4 | 5 | 10 | 0 | 49 | 10 | 50 |
| 2019 | Policy | 22 | 16 | 22 | 12 | 11 | 14 | 2 | 45 | 28 | 485 |
| 2019 | Project management | 14 | 18 | 21 | 18 | 11 | 15 | 3 | 39 | 35 | 165 |
| 2019 | Other services to the public | 13 | 23 | 15 | 17 | 15 | 16 | 1 | 43 | 39 | 105 |
| 2019 | None of the above | 16 | 24 | 19 | 10 | 14 | 15 | 3 | 49 | 28 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 36 | 41 | 16 | 4 | 2 | 1 | 1 | 78 | 6 | 90 |
| 2024 | Intelligence analysts | 24 | 39 | 13 | 11 | 4 | 9 | 0 | 69 | 16 | 50 |
| 2024 | Federal regulators | 23 | 36 | 18 | 13 | 8 | 2 | 0 | 61 | 21 | 255 |
| 2024 | Compliance, inspection and enforcement | 26 | 34 | 18 | 13 | 8 | 2 | 0 | 61 | 21 | 340 |
| 2024 | Communications or public affairs | 17 | 26 | 22 | 16 | 13 | 5 | 1 | 46 | 31 | 170 |
| 2024 | Access to information and privacy | 22 | 42 | 21 | 10 | 6 | 0 | 0 | 64 | 15 | 20 |
| 2024 | Security | 49 | 13 | 16 | 10 | 0 | 12 | 0 | 71 | 11 | 25 |
| 2024 | Science and technology | 29 | 32 | 18 | 8 | 10 | 2 | 0 | 63 | 19 | 300 |
| 2024 | Legal services | 39 | 20 | 22 | 14 | 5 | 0 | 0 | 59 | 19 | 55 |
| 2024 | Administration and operations | 31 | 33 | 16 | 8 | 6 | 5 | 1 | 68 | 15 | 485 |
| 2024 | Human resources | 18 | 43 | 20 | 10 | 7 | 2 | 0 | 62 | 17 | 185 |
| 2024 | Financial management | 26 | 39 | 21 | 4 | 8 | 2 | 1 | 67 | 12 | 170 |
| 2024 | Procurement | 21 | 23 | 34 | 15 | 8 | 0 | 0 | 44 | 22 | 25 |
| 2024 | Real property | 14 | 52 | 27 | 8 | 0 | 0 | 0 | 66 | 8 | 15 |
| 2024 | Material management | 41 | 23 | 22 | 8 | 6 | 0 | 0 | 64 | 14 | 15 |
| 2024 | Information management | 43 | 21 | 19 | 4 | 4 | 8 | 0 | 70 | 9 | 55 |
| 2024 | Information technology | 24 | 33 | 20 | 11 | 7 | 4 | 1 | 60 | 19 | 210 |
| 2024 | Internal audit | 36 | 29 | 19 | 16 | 0 | 0 | 0 | 65 | 16 | 10 |
| 2024 | Evaluation | 23 | 31 | 11 | 21 | 11 | 3 | 0 | 55 | 33 | 35 |
| 2024 | Data sciences | 27 | 28 | 16 | 15 | 13 | 1 | 0 | 56 | 28 | 75 |
| 2024 | Policy | 20 | 35 | 14 | 11 | 17 | 2 | 0 | 56 | 29 | 470 |
| 2024 | Project management | 19 | 33 | 19 | 12 | 14 | 3 | 0 | 53 | 27 | 170 |
| 2024 | Other services to the public | 31 | 23 | 18 | 12 | 11 | 4 | 0 | 57 | 24 | 120 |
| 2024 | None of the above | 19 | 29 | 22 | 16 | 8 | 6 | 0 | 51 | 25 | 170 |
| 2022 | Client contact centre | 33 | 35 | 22 | 6 | 4 | 2 | 0 | 68 | 10 | 95 |
| 2022 | Federal regulators | 25 | 37 | 16 | 14 | 6 | 2 | 0 | 63 | 20 | 290 |
| 2022 | Compliance, inspection and enforcement | 27 | 33 | 14 | 12 | 8 | 5 | 0 | 64 | 21 | 380 |
| 2022 | Communications or public affairs | 28 | 39 | 19 | 7 | 2 | 5 | 0 | 71 | 9 | 215 |
| 2022 | Access to information and privacy | 47 | 25 | 8 | 0 | 20 | 0 | 0 | 72 | 20 | 20 |
| 2022 | Security | 42 | 36 | 11 | 7 | 4 | 0 | 0 | 78 | 11 | 30 |
| 2022 | Science and technology | 29 | 35 | 17 | 9 | 7 | 2 | 1 | 66 | 17 | 350 |
| 2022 | Legal services | 28 | 37 | 17 | 12 | 6 | 0 | 0 | 64 | 18 | 60 |
| 2022 | Administration and operations | 35 | 36 | 14 | 9 | 4 | 3 | 0 | 73 | 13 | 480 |
| 2022 | Human resources | 31 | 36 | 19 | 6 | 5 | 3 | 0 | 69 | 11 | 245 |
| 2022 | Financial management | 34 | 39 | 13 | 6 | 6 | 1 | 0 | 74 | 12 | 210 |
| 2022 | Procurement | 41 | 35 | 17 | 4 | 2 | 0 | 0 | 77 | 6 | 40 |
| 2022 | Real property | 14 | 37 | 35 | 14 | 0 | 0 | 0 | 51 | 14 | 15 |
| 2022 | Material management | 23 | 32 | 21 | 0 | 6 | 17 | 0 | 67 | 8 | 10 |
| 2022 | Information management | 31 | 34 | 18 | 7 | 8 | 2 | 0 | 66 | 15 | 70 |
| 2022 | Information technology | 29 | 28 | 18 | 14 | 9 | 3 | 0 | 58 | 23 | 230 |
| 2022 | Internal audit | 42 | 25 | 18 | 16 | 0 | 0 | 0 | 66 | 16 | 15 |
| 2022 | Evaluation | 44 | 31 | 8 | 11 | 4 | 3 | 0 | 77 | 15 | 40 |
| 2022 | Data sciences | 37 | 34 | 10 | 6 | 7 | 5 | 0 | 75 | 14 | 75 |
| 2022 | Policy | 28 | 39 | 15 | 9 | 5 | 4 | 0 | 70 | 15 | 545 |
| 2022 | Project management | 26 | 36 | 13 | 14 | 7 | 4 | 1 | 64 | 22 | 205 |
| 2022 | Other services to the public | 34 | 31 | 11 | 9 | 11 | 4 | 0 | 68 | 21 | 125 |
| 2022 | None of the above | 31 | 34 | 12 | 10 | 10 | 3 | 0 | 67 | 20 | 185 |
| 2020 | Client contact centre | 33 | 29 | 18 | 9 | 6 | 5 | 0 | 65 | 16 | 80 |
| 2020 | Federal regulators | 33 | 30 | 21 | 8 | 7 | 2 | 0 | 64 | 15 | 275 |
| 2020 | Compliance, inspection and enforcement | 26 | 35 | 17 | 13 | 5 | 3 | 1 | 64 | 18 | 390 |
| 2020 | Communications or public affairs | 26 | 29 | 20 | 13 | 9 | 2 | 1 | 56 | 23 | 150 |
| 2020 | Access to information and privacy | 33 | 36 | 20 | 5 | 0 | 5 | 0 | 73 | 6 | 20 |
| 2020 | Security | 38 | 29 | 14 | 11 | 7 | 0 | 0 | 68 | 18 | 25 |
| 2020 | Science and technology | 25 | 30 | 17 | 17 | 9 | 3 | 1 | 56 | 27 | 310 |
| 2020 | Library services | 25 | 30 | 30 | 15 | 0 | 0 | 0 | 55 | 15 | 15 |
| 2020 | Legal services | 23 | 33 | 7 | 19 | 12 | 7 | 0 | 60 | 33 | 40 |
| 2020 | Administration and operations | 35 | 30 | 18 | 8 | 5 | 3 | 1 | 68 | 14 | 470 |
| 2020 | Human resources | 38 | 27 | 15 | 12 | 4 | 4 | 1 | 68 | 17 | 200 |
| 2020 | Financial management | 37 | 40 | 15 | 4 | 2 | 2 | 0 | 79 | 6 | 185 |
| 2020 | Procurement | 42 | 19 | 21 | 10 | 5 | 3 | 0 | 62 | 16 | 35 |
| 2020 | Real property | 44 | 40 | 8 | 8 | 0 | 0 | 0 | 84 | 8 | 15 |
| 2020 | Material management | 18 | 24 | 39 | 8 | 11 | 0 | 0 | 42 | 19 | 10 |
| 2020 | Information management | 29 | 37 | 13 | 14 | 4 | 3 | 0 | 68 | 19 | 70 |
| 2020 | Information technology | 31 | 39 | 15 | 9 | 5 | 2 | 0 | 71 | 14 | 235 |
| 2020 | Internal audit | 28 | 42 | 18 | 6 | 6 | 0 | 0 | 70 | 12 | 15 |
| 2020 | Evaluation | 16 | 60 | 7 | 14 | 4 | 0 | 0 | 76 | 17 | 25 |
| 2020 | Data sciences | 36 | 33 | 10 | 8 | 5 | 9 | 0 | 76 | 14 | 55 |
| 2020 | Policy | 31 | 38 | 15 | 9 | 4 | 2 | 0 | 71 | 14 | 490 |
| 2020 | Project management | 36 | 34 | 12 | 10 | 4 | 4 | 0 | 73 | 14 | 165 |
| 2020 | Other services to the public | 24 | 35 | 16 | 12 | 8 | 5 | 1 | 62 | 21 | 135 |
| 2020 | None of the above | 18 | 31 | 24 | 11 | 8 | 7 | 1 | 53 | 20 | 175 |
| 2019 | Client contact centre | 20 | 38 | 17 | 9 | 6 | 8 | 1 | 64 | 17 | 85 |
| 2019 | Federal regulators | 21 | 30 | 21 | 16 | 10 | 1 | 0 | 52 | 27 | 275 |
| 2019 | Compliance, inspection and enforcement | 24 | 32 | 17 | 14 | 11 | 2 | 0 | 57 | 26 | 425 |
| 2019 | Communications or public affairs | 23 | 37 | 15 | 13 | 9 | 4 | 0 | 62 | 22 | 175 |
| 2019 | Access to information and privacy | 17 | 45 | 9 | 19 | 9 | 0 | 0 | 63 | 28 | 10 |
| 2019 | Security | 24 | 58 | 4 | 9 | 4 | 0 | 0 | 82 | 14 | 20 |
| 2019 | Science and technology | 23 | 29 | 19 | 14 | 14 | 2 | 0 | 53 | 28 | 285 |
| 2019 | Library services | 30 | 46 | 0 | 24 | 0 | 0 | 0 | 76 | 24 | 15 |
| 2019 | Legal services | 23 | 33 | 12 | 18 | 12 | 2 | 0 | 57 | 31 | 50 |
| 2019 | Administration and operations | 31 | 34 | 14 | 11 | 6 | 3 | 1 | 68 | 18 | 495 |
| 2019 | Human resources | 34 | 38 | 13 | 9 | 4 | 2 | 1 | 73 | 13 | 195 |
| 2019 | Financial management | 32 | 40 | 14 | 6 | 7 | 1 | 0 | 73 | 13 | 180 |
| 2019 | Procurement | 35 | 25 | 16 | 13 | 11 | 0 | 0 | 60 | 24 | 30 |
| 2019 | Real property | 20 | 27 | 26 | 27 | 0 | 0 | 0 | 47 | 27 | 15 |
| 2019 | Material management | 39 | 15 | 16 | 23 | 0 | 7 | 0 | 58 | 25 | 15 |
| 2019 | Information management | 25 | 30 | 24 | 12 | 5 | 4 | 0 | 57 | 18 | 85 |
| 2019 | Information technology | 29 | 27 | 19 | 14 | 9 | 2 | 1 | 57 | 24 | 250 |
| 2019 | Internal audit | 28 | 38 | 14 | 10 | 5 | 5 | 0 | 70 | 15 | 20 |
| 2019 | Evaluation | 25 | 31 | 10 | 22 | 3 | 6 | 3 | 62 | 28 | 30 |
| 2019 | Data sciences | 38 | 28 | 15 | 10 | 5 | 3 | 0 | 68 | 16 | 50 |
| 2019 | Policy | 33 | 34 | 14 | 11 | 7 | 2 | 0 | 68 | 18 | 485 |
| 2019 | Project management | 28 | 40 | 15 | 5 | 10 | 2 | 0 | 70 | 15 | 165 |
| 2019 | Other services to the public | 13 | 35 | 19 | 14 | 12 | 5 | 2 | 52 | 28 | 105 |
| 2019 | None of the above | 22 | 34 | 21 | 10 | 8 | 5 | 0 | 59 | 19 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 45 | 22 | 10 | 5 | 3 | 1 | 15 | 53 | 47 | 90 |
| 2024 | Intelligence analysts | 40 | 19 | 20 | 7 | 3 | 0 | 11 | 45 | 55 | 50 |
| 2024 | Federal regulators | 42 | 28 | 14 | 6 | 5 | 2 | 4 | 45 | 55 | 255 |
| 2024 | Compliance, inspection and enforcement | 44 | 27 | 12 | 6 | 6 | 1 | 4 | 46 | 54 | 345 |
| 2024 | Communications or public affairs | 38 | 28 | 10 | 11 | 6 | 1 | 8 | 42 | 58 | 170 |
| 2024 | Access to information and privacy | 50 | 15 | 5 | 9 | 15 | 0 | 5 | 53 | 47 | 20 |
| 2024 | Security | 44 | 34 | 16 | 3 | 0 | 0 | 2 | 45 | 55 | 25 |
| 2024 | Science and technology | 41 | 24 | 14 | 5 | 8 | 0 | 7 | 45 | 55 | 300 |
| 2024 | Legal services | 53 | 18 | 17 | 1 | 7 | 2 | 2 | 55 | 45 | 55 |
| 2024 | Administration and operations | 44 | 20 | 13 | 8 | 8 | 1 | 7 | 47 | 53 | 490 |
| 2024 | Human resources | 41 | 23 | 17 | 4 | 6 | 1 | 7 | 45 | 55 | 185 |
| 2024 | Financial management | 41 | 22 | 14 | 11 | 4 | 1 | 7 | 45 | 55 | 170 |
| 2024 | Procurement | 30 | 28 | 11 | 9 | 11 | 4 | 7 | 34 | 66 | 25 |
| 2024 | Real property | 53 | 21 | 6 | 20 | 0 | 0 | 0 | 53 | 47 | 15 |
| 2024 | Material management | 57 | 22 | 9 | 0 | 6 | 0 | 7 | 61 | 39 | 15 |
| 2024 | Information management | 52 | 18 | 16 | 6 | 8 | 0 | 1 | 53 | 47 | 55 |
| 2024 | Information technology | 49 | 24 | 12 | 8 | 2 | 0 | 4 | 51 | 49 | 210 |
| 2024 | Internal audit | 64 | 10 | 8 | 10 | 8 | 0 | 0 | 64 | 36 | 10 |
| 2024 | Evaluation | 53 | 22 | 14 | 5 | 0 | 0 | 5 | 56 | 44 | 35 |
| 2024 | Data sciences | 39 | 24 | 17 | 4 | 12 | 0 | 4 | 41 | 59 | 75 |
| 2024 | Policy | 34 | 27 | 16 | 10 | 9 | 2 | 3 | 36 | 64 | 470 |
| 2024 | Project management | 35 | 25 | 16 | 7 | 12 | 1 | 4 | 37 | 63 | 170 |
| 2024 | Other services to the public | 45 | 30 | 8 | 5 | 7 | 1 | 4 | 47 | 53 | 120 |
| 2024 | None of the above | 39 | 26 | 13 | 5 | 8 | 2 | 8 | 43 | 57 | 170 |
| 2022 | Client contact centre | 47 | 21 | 22 | 3 | 2 | 0 | 6 | 95 | ||
| 2022 | Federal regulators | 47 | 20 | 13 | 9 | 4 | 2 | 5 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 45 | 26 | 12 | 5 | 5 | 1 | 5 | 380 | ||
| 2022 | Communications or public affairs | 50 | 25 | 11 | 5 | 4 | 0 | 5 | 215 | ||
| 2022 | Access to information and privacy | 54 | 15 | 4 | 8 | 11 | 0 | 8 | 20 | ||
| 2022 | Security | 33 | 37 | 14 | 13 | 3 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 49 | 25 | 11 | 6 | 3 | 2 | 5 | 350 | ||
| 2022 | Legal services | 49 | 17 | 13 | 8 | 5 | 1 | 8 | 60 | ||
| 2022 | Administration and operations | 45 | 21 | 15 | 4 | 6 | 2 | 7 | 480 | ||
| 2022 | Human resources | 47 | 19 | 12 | 7 | 4 | 1 | 9 | 245 | ||
| 2022 | Financial management | 45 | 24 | 13 | 5 | 4 | 1 | 8 | 210 | ||
| 2022 | Procurement | 50 | 23 | 12 | 2 | 5 | 4 | 4 | 40 | ||
| 2022 | Real property | 34 | 31 | 22 | 6 | 0 | 0 | 7 | 15 | ||
| 2022 | Material management | 60 | 16 | 17 | 0 | 6 | 0 | 0 | 10 | ||
| 2022 | Information management | 57 | 23 | 9 | 1 | 5 | 0 | 5 | 70 | ||
| 2022 | Information technology | 48 | 22 | 13 | 6 | 3 | 2 | 6 | 230 | ||
| 2022 | Internal audit | 45 | 20 | 20 | 4 | 5 | 0 | 5 | 15 | ||
| 2022 | Evaluation | 47 | 22 | 13 | 7 | 4 | 0 | 7 | 40 | ||
| 2022 | Data sciences | 38 | 31 | 10 | 8 | 7 | 4 | 4 | 75 | ||
| 2022 | Policy | 39 | 24 | 14 | 9 | 9 | 1 | 5 | 545 | ||
| 2022 | Project management | 38 | 19 | 21 | 6 | 11 | 1 | 5 | 205 | ||
| 2022 | Other services to the public | 51 | 22 | 12 | 5 | 5 | 2 | 3 | 125 | ||
| 2022 | None of the above | 46 | 23 | 14 | 2 | 9 | 0 | 5 | 185 | ||
| 2020 | Client contact centre | 64 | 19 | 9 | 0 | 1 | 2 | 5 | 80 | ||
| 2020 | Federal regulators | 50 | 24 | 14 | 7 | 2 | 0 | 4 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 51 | 25 | 9 | 6 | 2 | 1 | 5 | 395 | ||
| 2020 | Communications or public affairs | 47 | 27 | 15 | 5 | 4 | 1 | 2 | 150 | ||
| 2020 | Access to information and privacy | 40 | 26 | 5 | 19 | 0 | 0 | 10 | 20 | ||
| 2020 | Security | 51 | 32 | 11 | 6 | 0 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 40 | 27 | 15 | 9 | 6 | 1 | 2 | 310 | ||
| 2020 | Library services | 62 | 15 | 15 | 7 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 52 | 16 | 14 | 9 | 4 | 0 | 4 | 40 | ||
| 2020 | Administration and operations | 56 | 21 | 11 | 5 | 1 | 1 | 4 | 470 | ||
| 2020 | Human resources | 48 | 18 | 17 | 6 | 5 | 0 | 7 | 200 | ||
| 2020 | Financial management | 52 | 25 | 12 | 6 | 3 | 0 | 3 | 185 | ||
| 2020 | Procurement | 47 | 32 | 16 | 0 | 3 | 0 | 2 | 35 | ||
| 2020 | Real property | 63 | 22 | 8 | 0 | 0 | 0 | 8 | 15 | ||
| 2020 | Material management | 49 | 19 | 15 | 0 | 0 | 0 | 17 | 10 | ||
| 2020 | Information management | 61 | 16 | 15 | 4 | 3 | 0 | 1 | 70 | ||
| 2020 | Information technology | 55 | 21 | 14 | 4 | 3 | 0 | 3 | 235 | ||
| 2020 | Internal audit | 64 | 12 | 12 | 6 | 6 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 48 | 36 | 10 | 6 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 40 | 31 | 17 | 6 | 0 | 0 | 6 | 55 | ||
| 2020 | Policy | 44 | 22 | 18 | 7 | 7 | 1 | 2 | 490 | ||
| 2020 | Project management | 49 | 23 | 17 | 5 | 2 | 2 | 2 | 165 | ||
| 2020 | Other services to the public | 44 | 26 | 19 | 4 | 2 | 2 | 3 | 135 | ||
| 2020 | None of the above | 43 | 18 | 16 | 9 | 5 | 2 | 7 | 175 | ||
| 2019 | Client contact centre | 60 | 18 | 9 | 4 | 1 | 3 | 5 | 85 | ||
| 2019 | Federal regulators | 52 | 23 | 12 | 8 | 2 | 0 | 2 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 53 | 23 | 14 | 3 | 4 | 1 | 2 | 425 | ||
| 2019 | Communications or public affairs | 49 | 29 | 11 | 4 | 4 | 0 | 3 | 175 | ||
| 2019 | Access to information and privacy | 49 | 26 | 17 | 0 | 9 | 0 | 0 | 10 | ||
| 2019 | Security | 66 | 17 | 9 | 4 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 51 | 26 | 10 | 7 | 3 | 0 | 3 | 290 | ||
| 2019 | Library services | 48 | 18 | 6 | 12 | 6 | 0 | 11 | 15 | ||
| 2019 | Legal services | 51 | 27 | 11 | 3 | 2 | 0 | 7 | 50 | ||
| 2019 | Administration and operations | 55 | 20 | 12 | 3 | 3 | 1 | 5 | 495 | ||
| 2019 | Human resources | 53 | 21 | 12 | 5 | 1 | 0 | 9 | 195 | ||
| 2019 | Financial management | 55 | 22 | 14 | 4 | 2 | 1 | 4 | 180 | ||
| 2019 | Procurement | 49 | 31 | 13 | 3 | 3 | 0 | 0 | 30 | ||
| 2019 | Real property | 53 | 27 | 20 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 85 | 0 | 0 | 0 | 0 | 0 | 15 | 15 | ||
| 2019 | Information management | 55 | 18 | 15 | 4 | 1 | 2 | 4 | 85 | ||
| 2019 | Information technology | 57 | 20 | 13 | 3 | 3 | 0 | 3 | 250 | ||
| 2019 | Internal audit | 51 | 31 | 9 | 9 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 48 | 28 | 17 | 3 | 4 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 55 | 23 | 18 | 0 | 4 | 0 | 0 | 50 | ||
| 2019 | Policy | 51 | 23 | 12 | 6 | 4 | 0 | 3 | 485 | ||
| 2019 | Project management | 49 | 24 | 11 | 4 | 8 | 1 | 3 | 165 | ||
| 2019 | Other services to the public | 47 | 16 | 13 | 5 | 4 | 4 | 10 | 105 | ||
| 2019 | None of the above | 52 | 21 | 14 | 4 | 2 | 3 | 5 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 63 | 7 | 6 | 0 | 0 | 1 | 23 | 83 | 17 | 90 |
| 2024 | Intelligence analysts | 67 | 15 | 7 | 0 | 3 | 0 | 9 | 73 | 27 | 50 |
| 2024 | Federal regulators | 54 | 10 | 6 | 4 | 3 | 5 | 19 | 70 | 30 | 255 |
| 2024 | Compliance, inspection and enforcement | 62 | 9 | 9 | 3 | 4 | 2 | 12 | 72 | 28 | 345 |
| 2024 | Communications or public affairs | 56 | 11 | 7 | 3 | 3 | 1 | 20 | 70 | 30 | 170 |
| 2024 | Access to information and privacy | 75 | 4 | 5 | 0 | 5 | 0 | 11 | 84 | 16 | 20 |
| 2024 | Security | 72 | 9 | 5 | 3 | 0 | 0 | 11 | 81 | 19 | 25 |
| 2024 | Science and technology | 54 | 14 | 11 | 3 | 5 | 2 | 12 | 62 | 38 | 300 |
| 2024 | Legal services | 65 | 13 | 4 | 4 | 6 | 2 | 7 | 71 | 29 | 55 |
| 2024 | Administration and operations | 58 | 12 | 5 | 2 | 4 | 2 | 17 | 71 | 29 | 490 |
| 2024 | Human resources | 62 | 7 | 3 | 1 | 5 | 3 | 19 | 79 | 21 | 185 |
| 2024 | Financial management | 68 | 10 | 5 | 4 | 2 | 2 | 10 | 78 | 22 | 170 |
| 2024 | Procurement | 54 | 11 | 13 | 5 | 3 | 7 | 7 | 63 | 37 | 25 |
| 2024 | Real property | 72 | 14 | 6 | 0 | 8 | 0 | 0 | 72 | 28 | 15 |
| 2024 | Material management | 45 | 12 | 15 | 0 | 6 | 10 | 13 | 57 | 43 | 15 |
| 2024 | Information management | 70 | 8 | 6 | 2 | 2 | 0 | 14 | 80 | 20 | 55 |
| 2024 | Information technology | 62 | 10 | 11 | 2 | 1 | 2 | 13 | 72 | 28 | 210 |
| 2024 | Internal audit | 58 | 8 | 0 | 25 | 8 | 0 | 0 | 58 | 42 | 10 |
| 2024 | Evaluation | 57 | 18 | 13 | 2 | 3 | 0 | 8 | 62 | 38 | 35 |
| 2024 | Data sciences | 58 | 8 | 15 | 1 | 6 | 0 | 12 | 66 | 34 | 75 |
| 2024 | Policy | 44 | 13 | 13 | 5 | 11 | 2 | 10 | 51 | 49 | 470 |
| 2024 | Project management | 51 | 13 | 10 | 4 | 3 | 1 | 18 | 63 | 37 | 170 |
| 2024 | Other services to the public | 55 | 7 | 8 | 5 | 11 | 2 | 12 | 64 | 36 | 120 |
| 2024 | None of the above | 56 | 12 | 3 | 5 | 4 | 2 | 18 | 70 | 30 | 170 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 66 | 6 | 3 | 2 | 2 | 3 | 18 | 83 | 17 | 90 |
| 2024 | Intelligence analysts | 70 | 8 | 5 | 3 | 3 | 2 | 9 | 78 | 22 | 50 |
| 2024 | Federal regulators | 66 | 10 | 8 | 3 | 1 | 5 | 8 | 76 | 24 | 255 |
| 2024 | Compliance, inspection and enforcement | 67 | 11 | 5 | 2 | 6 | 6 | 5 | 75 | 25 | 345 |
| 2024 | Communications or public affairs | 65 | 9 | 5 | 6 | 5 | 4 | 7 | 73 | 27 | 170 |
| 2024 | Access to information and privacy | 70 | 10 | 6 | 0 | 0 | 14 | 0 | 82 | 18 | 20 |
| 2024 | Security | 76 | 9 | 6 | 3 | 0 | 0 | 6 | 81 | 19 | 25 |
| 2024 | Science and technology | 64 | 11 | 9 | 1 | 3 | 3 | 9 | 73 | 27 | 300 |
| 2024 | Legal services | 69 | 9 | 6 | 2 | 2 | 9 | 3 | 78 | 22 | 55 |
| 2024 | Administration and operations | 67 | 8 | 5 | 2 | 4 | 2 | 11 | 77 | 23 | 490 |
| 2024 | Human resources | 68 | 11 | 3 | 2 | 3 | 4 | 10 | 78 | 22 | 185 |
| 2024 | Financial management | 75 | 8 | 3 | 1 | 2 | 4 | 7 | 84 | 16 | 170 |
| 2024 | Procurement | 55 | 12 | 17 | 4 | 0 | 0 | 11 | 62 | 38 | 25 |
| 2024 | Real property | 64 | 21 | 0 | 0 | 0 | 8 | 8 | 75 | 25 | 15 |
| 2024 | Material management | 64 | 17 | 0 | 0 | 8 | 4 | 7 | 72 | 28 | 15 |
| 2024 | Information management | 73 | 7 | 2 | 3 | 2 | 7 | 6 | 84 | 16 | 55 |
| 2024 | Information technology | 74 | 10 | 1 | 4 | 3 | 3 | 5 | 81 | 19 | 210 |
| 2024 | Internal audit | 73 | 10 | 0 | 0 | 0 | 8 | 9 | 88 | 12 | 10 |
| 2024 | Evaluation | 66 | 11 | 9 | 0 | 6 | 2 | 5 | 71 | 29 | 35 |
| 2024 | Data sciences | 72 | 11 | 5 | 1 | 5 | 1 | 5 | 77 | 23 | 75 |
| 2024 | Policy | 67 | 9 | 4 | 2 | 3 | 8 | 6 | 77 | 23 | 470 |
| 2024 | Project management | 58 | 11 | 7 | 2 | 4 | 8 | 9 | 71 | 29 | 170 |
| 2024 | Other services to the public | 64 | 11 | 1 | 3 | 4 | 6 | 10 | 76 | 24 | 120 |
| 2024 | None of the above | 63 | 9 | 5 | 2 | 4 | 8 | 10 | 76 | 24 | 170 |
| 2022 | Client contact centre | 73 | 7 | 6 | 1 | 3 | 4 | 5 | 95 | ||
| 2022 | Federal regulators | 71 | 11 | 2 | 3 | 2 | 7 | 5 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 72 | 8 | 4 | 2 | 3 | 4 | 6 | 380 | ||
| 2022 | Communications or public affairs | 76 | 7 | 4 | 0 | 2 | 5 | 6 | 215 | ||
| 2022 | Access to information and privacy | 78 | 4 | 0 | 4 | 10 | 0 | 4 | 20 | ||
| 2022 | Security | 74 | 6 | 10 | 7 | 0 | 3 | 0 | 30 | ||
| 2022 | Science and technology | 75 | 8 | 2 | 2 | 1 | 5 | 6 | 350 | ||
| 2022 | Legal services | 72 | 8 | 5 | 5 | 0 | 8 | 3 | 60 | ||
| 2022 | Administration and operations | 71 | 8 | 2 | 2 | 3 | 6 | 7 | 480 | ||
| 2022 | Human resources | 72 | 11 | 3 | 1 | 1 | 3 | 8 | 245 | ||
| 2022 | Financial management | 73 | 9 | 6 | 1 | 0 | 2 | 8 | 210 | ||
| 2022 | Procurement | 78 | 7 | 0 | 0 | 5 | 6 | 4 | 40 | ||
| 2022 | Real property | 65 | 0 | 15 | 0 | 0 | 7 | 13 | 15 | ||
| 2022 | Material management | 72 | 0 | 6 | 0 | 0 | 22 | 0 | 10 | ||
| 2022 | Information management | 75 | 4 | 10 | 0 | 3 | 1 | 7 | 70 | ||
| 2022 | Information technology | 74 | 5 | 5 | 3 | 1 | 5 | 8 | 230 | ||
| 2022 | Internal audit | 60 | 5 | 10 | 0 | 5 | 5 | 15 | 15 | ||
| 2022 | Evaluation | 81 | 2 | 4 | 2 | 0 | 0 | 11 | 40 | ||
| 2022 | Data sciences | 57 | 18 | 4 | 3 | 5 | 10 | 4 | 75 | ||
| 2022 | Policy | 72 | 10 | 3 | 2 | 2 | 6 | 5 | 545 | ||
| 2022 | Project management | 74 | 10 | 3 | 1 | 2 | 5 | 5 | 205 | ||
| 2022 | Other services to the public | 73 | 6 | 2 | 1 | 6 | 8 | 5 | 125 | ||
| 2022 | None of the above | 71 | 8 | 4 | 2 | 5 | 3 | 7 | 185 | ||
| 2020 | Client contact centre | 77 | 12 | 2 | 2 | 1 | 1 | 3 | 80 | ||
| 2020 | Federal regulators | 76 | 8 | 3 | 1 | 1 | 6 | 5 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 72 | 10 | 6 | 2 | 2 | 4 | 3 | 390 | ||
| 2020 | Communications or public affairs | 79 | 5 | 8 | 2 | 0 | 4 | 2 | 150 | ||
| 2020 | Access to information and privacy | 75 | 10 | 0 | 5 | 0 | 0 | 10 | 20 | ||
| 2020 | Security | 79 | 10 | 7 | 0 | 3 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 72 | 9 | 6 | 2 | 4 | 5 | 2 | 310 | ||
| 2020 | Library services | 85 | 8 | 0 | 0 | 8 | 0 | 0 | 15 | ||
| 2020 | Legal services | 72 | 9 | 11 | 2 | 0 | 0 | 4 | 40 | ||
| 2020 | Administration and operations | 77 | 8 | 4 | 2 | 2 | 3 | 4 | 470 | ||
| 2020 | Human resources | 76 | 8 | 4 | 3 | 1 | 2 | 7 | 200 | ||
| 2020 | Financial management | 84 | 8 | 4 | 1 | 0 | 2 | 3 | 180 | ||
| 2020 | Procurement | 72 | 8 | 13 | 0 | 0 | 0 | 8 | 35 | ||
| 2020 | Real property | 92 | 8 | 0 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 77 | 15 | 0 | 0 | 0 | 0 | 8 | 10 | ||
| 2020 | Information management | 77 | 7 | 3 | 4 | 1 | 4 | 3 | 70 | ||
| 2020 | Information technology | 76 | 7 | 4 | 1 | 2 | 6 | 3 | 235 | ||
| 2020 | Internal audit | 70 | 18 | 12 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 77 | 7 | 7 | 0 | 0 | 7 | 3 | 25 | ||
| 2020 | Data sciences | 76 | 8 | 3 | 0 | 2 | 5 | 8 | 55 | ||
| 2020 | Policy | 76 | 11 | 3 | 2 | 2 | 4 | 3 | 490 | ||
| 2020 | Project management | 77 | 9 | 3 | 2 | 3 | 5 | 1 | 165 | ||
| 2020 | Other services to the public | 70 | 7 | 5 | 4 | 3 | 7 | 5 | 130 | ||
| 2020 | None of the above | 65 | 12 | 4 | 3 | 5 | 2 | 8 | 175 | ||
| 2019 | Client contact centre | 72 | 5 | 8 | 4 | 1 | 5 | 3 | 85 | ||
| 2019 | Federal regulators | 71 | 10 | 5 | 2 | 3 | 5 | 4 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 71 | 8 | 5 | 4 | 4 | 6 | 2 | 425 | ||
| 2019 | Communications or public affairs | 79 | 6 | 3 | 4 | 1 | 4 | 4 | 175 | ||
| 2019 | Access to information and privacy | 83 | 17 | 0 | 0 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 79 | 11 | 0 | 5 | 0 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 77 | 7 | 5 | 2 | 2 | 4 | 3 | 285 | ||
| 2019 | Library services | 83 | 11 | 0 | 0 | 0 | 6 | 0 | 15 | ||
| 2019 | Legal services | 69 | 8 | 4 | 0 | 2 | 5 | 12 | 50 | ||
| 2019 | Administration and operations | 72 | 9 | 6 | 2 | 3 | 3 | 5 | 490 | ||
| 2019 | Human resources | 80 | 4 | 2 | 2 | 1 | 1 | 9 | 195 | ||
| 2019 | Financial management | 71 | 10 | 6 | 1 | 3 | 5 | 4 | 175 | ||
| 2019 | Procurement | 73 | 14 | 3 | 3 | 0 | 3 | 3 | 30 | ||
| 2019 | Real property | 66 | 14 | 7 | 0 | 0 | 0 | 14 | 15 | ||
| 2019 | Material management | 82 | 18 | 0 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Information management | 68 | 12 | 6 | 1 | 3 | 2 | 7 | 85 | ||
| 2019 | Information technology | 76 | 8 | 5 | 4 | 2 | 2 | 3 | 250 | ||
| 2019 | Internal audit | 91 | 9 | 0 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 75 | 10 | 6 | 3 | 3 | 3 | 0 | 30 | ||
| 2019 | Data sciences | 82 | 5 | 4 | 2 | 0 | 7 | 0 | 50 | ||
| 2019 | Policy | 79 | 8 | 3 | 2 | 2 | 3 | 4 | 485 | ||
| 2019 | Project management | 79 | 8 | 2 | 2 | 4 | 2 | 3 | 165 | ||
| 2019 | Other services to the public | 67 | 7 | 3 | 3 | 4 | 8 | 7 | 105 | ||
| 2019 | None of the above | 69 | 8 | 7 | 2 | 4 | 5 | 3 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 70 | 4 | 3 | 0 | 1 | 1 | 20 | 89 | 11 | 90 |
| 2024 | Intelligence analysts | 75 | 10 | 2 | 3 | 0 | 0 | 11 | 84 | 16 | 50 |
| 2024 | Federal regulators | 74 | 4 | 1 | 1 | 1 | 1 | 17 | 90 | 10 | 255 |
| 2024 | Compliance, inspection and enforcement | 74 | 6 | 2 | 0 | 3 | 3 | 12 | 87 | 13 | 345 |
| 2024 | Communications or public affairs | 63 | 9 | 5 | 4 | 5 | 2 | 13 | 74 | 26 | 170 |
| 2024 | Access to information and privacy | 84 | 0 | 10 | 0 | 0 | 0 | 6 | 90 | 10 | 20 |
| 2024 | Security | 79 | 0 | 0 | 3 | 0 | 0 | 18 | 97 | 3 | 25 |
| 2024 | Science and technology | 72 | 8 | 4 | 1 | 1 | 1 | 13 | 84 | 16 | 300 |
| 2024 | Legal services | 79 | 7 | 1 | 4 | 2 | 0 | 6 | 85 | 15 | 55 |
| 2024 | Administration and operations | 66 | 7 | 2 | 2 | 4 | 2 | 17 | 81 | 19 | 490 |
| 2024 | Human resources | 66 | 10 | 5 | 1 | 2 | 4 | 13 | 79 | 21 | 185 |
| 2024 | Financial management | 74 | 6 | 4 | 1 | 1 | 3 | 11 | 86 | 14 | 170 |
| 2024 | Procurement | 63 | 12 | 4 | 0 | 7 | 4 | 11 | 73 | 27 | 25 |
| 2024 | Real property | 84 | 0 | 0 | 0 | 0 | 0 | 16 | 100 | 0 | 15 |
| 2024 | Material management | 84 | 6 | 0 | 0 | 0 | 0 | 11 | 94 | 6 | 15 |
| 2024 | Information management | 68 | 7 | 2 | 1 | 0 | 0 | 21 | 86 | 14 | 55 |
| 2024 | Information technology | 75 | 8 | 3 | 1 | 2 | 1 | 11 | 85 | 15 | 210 |
| 2024 | Internal audit | 57 | 0 | 16 | 10 | 0 | 0 | 18 | 69 | 31 | 10 |
| 2024 | Evaluation | 76 | 9 | 0 | 0 | 0 | 7 | 9 | 90 | 10 | 35 |
| 2024 | Data sciences | 71 | 5 | 5 | 2 | 6 | 1 | 10 | 79 | 21 | 75 |
| 2024 | Policy | 69 | 5 | 4 | 2 | 3 | 3 | 13 | 82 | 18 | 470 |
| 2024 | Project management | 65 | 7 | 2 | 1 | 3 | 2 | 20 | 83 | 17 | 170 |
| 2024 | Other services to the public | 65 | 6 | 4 | 1 | 4 | 3 | 17 | 81 | 19 | 120 |
| 2024 | None of the above | 70 | 5 | 3 | 0 | 2 | 4 | 16 | 87 | 13 | 170 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 59 | 8 | 4 | 6 | 4 | 1 | 19 | 73 | 27 | 90 |
| 2024 | Intelligence analysts | 69 | 15 | 3 | 3 | 0 | 0 | 11 | 77 | 23 | 50 |
| 2024 | Federal regulators | 63 | 9 | 5 | 3 | 3 | 3 | 15 | 76 | 24 | 255 |
| 2024 | Compliance, inspection and enforcement | 65 | 11 | 6 | 2 | 4 | 4 | 8 | 73 | 27 | 340 |
| 2024 | Communications or public affairs | 51 | 13 | 10 | 3 | 10 | 3 | 11 | 59 | 41 | 170 |
| 2024 | Access to information and privacy | 66 | 0 | 10 | 0 | 10 | 5 | 10 | 77 | 23 | 20 |
| 2024 | Security | 68 | 10 | 3 | 3 | 0 | 0 | 16 | 81 | 19 | 25 |
| 2024 | Science and technology | 66 | 11 | 5 | 3 | 2 | 1 | 12 | 76 | 24 | 300 |
| 2024 | Legal services | 69 | 12 | 7 | 4 | 5 | 0 | 3 | 71 | 29 | 55 |
| 2024 | Administration and operations | 59 | 11 | 6 | 2 | 6 | 1 | 14 | 70 | 30 | 490 |
| 2024 | Human resources | 61 | 9 | 8 | 3 | 3 | 3 | 12 | 72 | 28 | 185 |
| 2024 | Financial management | 68 | 10 | 4 | 6 | 2 | 2 | 8 | 76 | 24 | 170 |
| 2024 | Procurement | 54 | 15 | 9 | 0 | 11 | 4 | 7 | 61 | 39 | 25 |
| 2024 | Real property | 72 | 7 | 0 | 0 | 6 | 0 | 16 | 85 | 15 | 15 |
| 2024 | Material management | 76 | 0 | 0 | 0 | 14 | 0 | 11 | 85 | 15 | 15 |
| 2024 | Information management | 62 | 10 | 3 | 6 | 6 | 2 | 12 | 71 | 29 | 55 |
| 2024 | Information technology | 59 | 15 | 8 | 3 | 6 | 2 | 8 | 66 | 34 | 210 |
| 2024 | Internal audit | 57 | 25 | 0 | 0 | 0 | 0 | 18 | 69 | 31 | 10 |
| 2024 | Evaluation | 68 | 6 | 8 | 2 | 0 | 9 | 6 | 80 | 20 | 35 |
| 2024 | Data sciences | 61 | 14 | 8 | 2 | 7 | 0 | 8 | 67 | 33 | 75 |
| 2024 | Policy | 59 | 11 | 7 | 4 | 6 | 2 | 10 | 67 | 33 | 470 |
| 2024 | Project management | 54 | 14 | 7 | 4 | 7 | 2 | 12 | 63 | 37 | 170 |
| 2024 | Other services to the public | 55 | 8 | 7 | 5 | 5 | 3 | 16 | 69 | 31 | 120 |
| 2024 | None of the above | 62 | 8 | 4 | 2 | 6 | 3 | 15 | 75 | 25 | 170 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 28 | 21 | 21 | 10 | 14 | 2 | 4 | 52 | 26 | 90 |
| 2024 | Intelligence analysts | 23 | 35 | 14 | 12 | 9 | 6 | 0 | 62 | 23 | 50 |
| 2024 | Federal regulators | 20 | 30 | 12 | 17 | 16 | 3 | 2 | 52 | 35 | 255 |
| 2024 | Compliance, inspection and enforcement | 20 | 35 | 11 | 15 | 16 | 1 | 1 | 57 | 31 | 345 |
| 2024 | Communications or public affairs | 15 | 31 | 9 | 22 | 18 | 5 | 1 | 48 | 42 | 170 |
| 2024 | Access to information and privacy | 26 | 18 | 21 | 15 | 6 | 6 | 9 | 52 | 24 | 20 |
| 2024 | Security | 30 | 14 | 32 | 13 | 8 | 2 | 0 | 45 | 22 | 25 |
| 2024 | Science and technology | 24 | 31 | 12 | 14 | 17 | 1 | 2 | 56 | 31 | 300 |
| 2024 | Legal services | 21 | 33 | 8 | 11 | 24 | 2 | 2 | 55 | 36 | 55 |
| 2024 | Administration and operations | 19 | 28 | 18 | 16 | 15 | 3 | 1 | 49 | 32 | 485 |
| 2024 | Human resources | 19 | 37 | 12 | 10 | 16 | 4 | 3 | 60 | 28 | 185 |
| 2024 | Financial management | 22 | 35 | 12 | 18 | 10 | 2 | 1 | 59 | 29 | 170 |
| 2024 | Procurement | 14 | 38 | 29 | 4 | 12 | 0 | 4 | 54 | 16 | 25 |
| 2024 | Real property | 14 | 26 | 14 | 21 | 25 | 0 | 0 | 40 | 46 | 15 |
| 2024 | Material management | 46 | 14 | 12 | 5 | 17 | 7 | 0 | 64 | 24 | 15 |
| 2024 | Information management | 24 | 41 | 13 | 7 | 16 | 0 | 0 | 65 | 22 | 55 |
| 2024 | Information technology | 16 | 33 | 16 | 14 | 15 | 3 | 2 | 53 | 31 | 210 |
| 2024 | Internal audit | 27 | 10 | 0 | 26 | 27 | 0 | 10 | 41 | 59 | 10 |
| 2024 | Evaluation | 28 | 15 | 6 | 17 | 30 | 4 | 0 | 45 | 49 | 35 |
| 2024 | Data sciences | 25 | 34 | 4 | 14 | 21 | 1 | 1 | 60 | 36 | 75 |
| 2024 | Policy | 17 | 32 | 8 | 17 | 23 | 2 | 1 | 51 | 41 | 470 |
| 2024 | Project management | 19 | 28 | 14 | 14 | 19 | 2 | 4 | 50 | 35 | 170 |
| 2024 | Other services to the public | 20 | 27 | 14 | 15 | 19 | 5 | 0 | 50 | 36 | 120 |
| 2024 | None of the above | 16 | 28 | 14 | 16 | 18 | 5 | 3 | 48 | 37 | 170 |
| 2022 | Client contact centre | 21 | 36 | 9 | 16 | 11 | 2 | 4 | 61 | 29 | 95 |
| 2022 | Federal regulators | 29 | 29 | 11 | 16 | 13 | 1 | 1 | 59 | 29 | 290 |
| 2022 | Compliance, inspection and enforcement | 20 | 38 | 9 | 13 | 15 | 3 | 1 | 61 | 29 | 380 |
| 2022 | Communications or public affairs | 23 | 37 | 13 | 12 | 9 | 2 | 3 | 63 | 22 | 210 |
| 2022 | Access to information and privacy | 44 | 16 | 9 | 8 | 8 | 0 | 16 | 71 | 19 | 20 |
| 2022 | Security | 29 | 37 | 12 | 15 | 7 | 0 | 0 | 66 | 22 | 30 |
| 2022 | Science and technology | 25 | 29 | 13 | 13 | 15 | 3 | 2 | 57 | 30 | 350 |
| 2022 | Legal services | 20 | 28 | 15 | 20 | 14 | 1 | 1 | 50 | 35 | 60 |
| 2022 | Administration and operations | 22 | 32 | 13 | 14 | 14 | 2 | 2 | 57 | 30 | 480 |
| 2022 | Human resources | 32 | 31 | 10 | 12 | 7 | 3 | 4 | 68 | 21 | 245 |
| 2022 | Financial management | 25 | 37 | 15 | 7 | 11 | 4 | 2 | 65 | 19 | 210 |
| 2022 | Procurement | 34 | 38 | 13 | 4 | 7 | 0 | 4 | 75 | 11 | 40 |
| 2022 | Real property | 0 | 32 | 35 | 6 | 27 | 0 | 0 | 32 | 33 | 15 |
| 2022 | Material management | 15 | 47 | 6 | 7 | 0 | 25 | 0 | 82 | 10 | 10 |
| 2022 | Information management | 18 | 33 | 15 | 12 | 17 | 4 | 1 | 54 | 31 | 70 |
| 2022 | Information technology | 24 | 25 | 16 | 16 | 13 | 3 | 3 | 52 | 31 | 230 |
| 2022 | Internal audit | 17 | 38 | 11 | 19 | 15 | 0 | 0 | 56 | 34 | 15 |
| 2022 | Evaluation | 35 | 32 | 14 | 6 | 10 | 2 | 2 | 69 | 16 | 40 |
| 2022 | Data sciences | 30 | 27 | 12 | 12 | 14 | 5 | 0 | 60 | 27 | 75 |
| 2022 | Policy | 27 | 36 | 11 | 13 | 10 | 2 | 1 | 64 | 24 | 545 |
| 2022 | Project management | 25 | 36 | 10 | 15 | 13 | 2 | 0 | 62 | 28 | 205 |
| 2022 | Other services to the public | 25 | 30 | 7 | 13 | 20 | 6 | 1 | 59 | 34 | 125 |
| 2022 | None of the above | 24 | 29 | 11 | 13 | 18 | 3 | 2 | 56 | 32 | 185 |
| 2020 | Client contact centre | 20 | 26 | 17 | 19 | 12 | 2 | 4 | 49 | 33 | 80 |
| 2020 | Federal regulators | 25 | 27 | 15 | 12 | 15 | 3 | 3 | 55 | 29 | 280 |
| 2020 | Compliance, inspection and enforcement | 23 | 24 | 19 | 17 | 12 | 2 | 3 | 50 | 31 | 390 |
| 2020 | Communications or public affairs | 21 | 29 | 19 | 16 | 12 | 3 | 1 | 52 | 29 | 150 |
| 2020 | Access to information and privacy | 28 | 26 | 16 | 15 | 10 | 0 | 5 | 57 | 26 | 20 |
| 2020 | Security | 51 | 13 | 18 | 10 | 7 | 0 | 0 | 64 | 18 | 25 |
| 2020 | Science and technology | 21 | 24 | 16 | 18 | 18 | 2 | 2 | 46 | 37 | 310 |
| 2020 | Library services | 17 | 15 | 15 | 30 | 15 | 0 | 8 | 35 | 49 | 15 |
| 2020 | Legal services | 23 | 26 | 12 | 14 | 16 | 7 | 2 | 54 | 33 | 40 |
| 2020 | Administration and operations | 28 | 23 | 16 | 13 | 13 | 4 | 3 | 55 | 28 | 470 |
| 2020 | Human resources | 25 | 30 | 14 | 15 | 9 | 3 | 4 | 59 | 26 | 200 |
| 2020 | Financial management | 27 | 35 | 15 | 11 | 6 | 2 | 4 | 66 | 18 | 185 |
| 2020 | Procurement | 29 | 37 | 8 | 8 | 13 | 6 | 0 | 69 | 22 | 35 |
| 2020 | Real property | 0 | 45 | 24 | 24 | 8 | 0 | 0 | 45 | 31 | 15 |
| 2020 | Material management | 9 | 48 | 17 | 15 | 11 | 0 | 0 | 57 | 27 | 10 |
| 2020 | Information management | 25 | 26 | 16 | 12 | 19 | 0 | 1 | 52 | 32 | 70 |
| 2020 | Information technology | 25 | 23 | 20 | 17 | 11 | 3 | 1 | 51 | 29 | 235 |
| 2020 | Internal audit | 22 | 30 | 24 | 12 | 6 | 6 | 0 | 55 | 19 | 15 |
| 2020 | Evaluation | 16 | 35 | 16 | 10 | 14 | 0 | 9 | 56 | 26 | 25 |
| 2020 | Data sciences | 35 | 15 | 16 | 9 | 9 | 6 | 9 | 60 | 22 | 55 |
| 2020 | Policy | 31 | 29 | 15 | 12 | 10 | 3 | 1 | 62 | 22 | 490 |
| 2020 | Project management | 30 | 29 | 17 | 13 | 7 | 2 | 2 | 62 | 21 | 165 |
| 2020 | Other services to the public | 23 | 24 | 17 | 16 | 16 | 3 | 1 | 49 | 33 | 135 |
| 2020 | None of the above | 17 | 24 | 21 | 18 | 14 | 2 | 3 | 43 | 35 | 175 |
| 2019 | Client contact centre | 17 | 32 | 18 | 15 | 11 | 4 | 3 | 53 | 28 | 85 |
| 2019 | Federal regulators | 19 | 25 | 17 | 14 | 24 | 0 | 2 | 44 | 38 | 280 |
| 2019 | Compliance, inspection and enforcement | 21 | 28 | 13 | 16 | 19 | 2 | 1 | 50 | 36 | 430 |
| 2019 | Communications or public affairs | 17 | 32 | 18 | 12 | 17 | 4 | 1 | 51 | 30 | 175 |
| 2019 | Access to information and privacy | 33 | 33 | 9 | 9 | 9 | 0 | 9 | 72 | 19 | 10 |
| 2019 | Security | 23 | 46 | 4 | 9 | 14 | 5 | 0 | 72 | 23 | 20 |
| 2019 | Science and technology | 22 | 26 | 15 | 16 | 18 | 3 | 0 | 49 | 35 | 290 |
| 2019 | Library services | 17 | 17 | 20 | 35 | 6 | 6 | 0 | 36 | 43 | 15 |
| 2019 | Legal services | 26 | 23 | 7 | 24 | 21 | 0 | 0 | 48 | 44 | 50 |
| 2019 | Administration and operations | 25 | 24 | 15 | 17 | 13 | 2 | 3 | 52 | 32 | 495 |
| 2019 | Human resources | 36 | 30 | 13 | 10 | 7 | 1 | 3 | 68 | 18 | 195 |
| 2019 | Financial management | 27 | 29 | 16 | 10 | 15 | 3 | 2 | 58 | 25 | 180 |
| 2019 | Procurement | 29 | 19 | 25 | 17 | 6 | 0 | 3 | 49 | 25 | 30 |
| 2019 | Real property | 14 | 27 | 14 | 27 | 19 | 0 | 0 | 41 | 46 | 15 |
| 2019 | Material management | 39 | 23 | 8 | 6 | 24 | 0 | 0 | 62 | 30 | 15 |
| 2019 | Information management | 26 | 25 | 19 | 9 | 17 | 1 | 3 | 53 | 27 | 80 |
| 2019 | Information technology | 24 | 26 | 15 | 16 | 15 | 3 | 0 | 52 | 32 | 250 |
| 2019 | Internal audit | 22 | 40 | 11 | 14 | 9 | 5 | 0 | 65 | 24 | 20 |
| 2019 | Evaluation | 25 | 21 | 16 | 25 | 10 | 3 | 0 | 48 | 36 | 30 |
| 2019 | Data sciences | 38 | 27 | 20 | 11 | 5 | 0 | 0 | 64 | 16 | 50 |
| 2019 | Policy | 34 | 27 | 12 | 13 | 10 | 1 | 1 | 63 | 24 | 485 |
| 2019 | Project management | 28 | 32 | 13 | 15 | 10 | 1 | 1 | 61 | 26 | 165 |
| 2019 | Other services to the public | 12 | 33 | 11 | 14 | 20 | 4 | 4 | 50 | 37 | 100 |
| 2019 | None of the above | 17 | 29 | 21 | 10 | 15 | 4 | 5 | 50 | 27 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 29 | 36 | 23 | 2 | 2 | 7 | 1 | 70 | 5 | 90 |
| 2024 | Intelligence analysts | 25 | 37 | 17 | 8 | 7 | 6 | 0 | 66 | 16 | 50 |
| 2024 | Federal regulators | 18 | 42 | 18 | 12 | 5 | 4 | 0 | 64 | 18 | 255 |
| 2024 | Compliance, inspection and enforcement | 19 | 41 | 18 | 11 | 7 | 4 | 0 | 63 | 18 | 345 |
| 2024 | Communications or public affairs | 22 | 32 | 24 | 12 | 3 | 6 | 0 | 58 | 17 | 170 |
| 2024 | Access to information and privacy | 21 | 45 | 20 | 5 | 0 | 10 | 0 | 73 | 5 | 20 |
| 2024 | Security | 42 | 39 | 14 | 3 | 0 | 2 | 0 | 83 | 3 | 25 |
| 2024 | Science and technology | 22 | 30 | 21 | 14 | 8 | 4 | 0 | 55 | 23 | 300 |
| 2024 | Legal services | 25 | 36 | 26 | 2 | 6 | 5 | 0 | 64 | 9 | 55 |
| 2024 | Administration and operations | 24 | 33 | 21 | 8 | 5 | 6 | 1 | 62 | 15 | 490 |
| 2024 | Human resources | 19 | 48 | 11 | 8 | 6 | 7 | 2 | 73 | 15 | 185 |
| 2024 | Financial management | 25 | 41 | 20 | 8 | 3 | 3 | 0 | 68 | 12 | 170 |
| 2024 | Procurement | 8 | 43 | 31 | 0 | 16 | 3 | 0 | 52 | 16 | 25 |
| 2024 | Real property | 19 | 41 | 29 | 11 | 0 | 0 | 0 | 60 | 11 | 15 |
| 2024 | Material management | 46 | 20 | 16 | 5 | 8 | 7 | 0 | 70 | 14 | 15 |
| 2024 | Information management | 31 | 44 | 15 | 6 | 3 | 0 | 0 | 75 | 10 | 55 |
| 2024 | Information technology | 26 | 38 | 19 | 8 | 6 | 2 | 0 | 66 | 15 | 210 |
| 2024 | Internal audit | 18 | 38 | 36 | 0 | 8 | 0 | 0 | 56 | 8 | 10 |
| 2024 | Evaluation | 16 | 47 | 5 | 17 | 9 | 7 | 0 | 67 | 28 | 35 |
| 2024 | Data sciences | 27 | 36 | 14 | 10 | 10 | 1 | 1 | 65 | 21 | 75 |
| 2024 | Policy | 17 | 39 | 18 | 16 | 8 | 3 | 0 | 58 | 24 | 470 |
| 2024 | Project management | 22 | 34 | 25 | 11 | 6 | 3 | 0 | 57 | 17 | 170 |
| 2024 | Other services to the public | 23 | 33 | 22 | 4 | 8 | 8 | 1 | 62 | 14 | 120 |
| 2024 | None of the above | 17 | 45 | 19 | 8 | 5 | 5 | 1 | 66 | 14 | 170 |
| 2022 | Client contact centre | 32 | 33 | 20 | 9 | 2 | 2 | 2 | 68 | 12 | 95 |
| 2022 | Federal regulators | 25 | 39 | 18 | 10 | 4 | 4 | 0 | 66 | 15 | 290 |
| 2022 | Compliance, inspection and enforcement | 23 | 39 | 15 | 10 | 9 | 3 | 1 | 65 | 20 | 380 |
| 2022 | Communications or public affairs | 27 | 45 | 9 | 11 | 2 | 5 | 0 | 76 | 14 | 210 |
| 2022 | Access to information and privacy | 30 | 35 | 15 | 17 | 4 | 0 | 0 | 64 | 21 | 20 |
| 2022 | Security | 37 | 41 | 12 | 4 | 4 | 3 | 0 | 80 | 8 | 30 |
| 2022 | Science and technology | 26 | 34 | 18 | 9 | 6 | 5 | 2 | 65 | 16 | 350 |
| 2022 | Legal services | 28 | 38 | 13 | 14 | 3 | 2 | 1 | 69 | 18 | 60 |
| 2022 | Administration and operations | 31 | 33 | 20 | 7 | 3 | 5 | 1 | 68 | 11 | 480 |
| 2022 | Human resources | 30 | 43 | 12 | 5 | 3 | 6 | 1 | 79 | 9 | 245 |
| 2022 | Financial management | 24 | 47 | 19 | 6 | 3 | 2 | 0 | 72 | 9 | 210 |
| 2022 | Procurement | 36 | 36 | 16 | 8 | 2 | 2 | 0 | 73 | 11 | 40 |
| 2022 | Real property | 33 | 32 | 27 | 7 | 0 | 0 | 0 | 66 | 7 | 15 |
| 2022 | Material management | 18 | 62 | 0 | 0 | 6 | 14 | 0 | 93 | 7 | 10 |
| 2022 | Information management | 23 | 38 | 23 | 4 | 5 | 7 | 0 | 65 | 10 | 70 |
| 2022 | Information technology | 24 | 38 | 16 | 13 | 5 | 3 | 0 | 64 | 19 | 230 |
| 2022 | Internal audit | 41 | 29 | 21 | 5 | 5 | 0 | 0 | 69 | 10 | 15 |
| 2022 | Evaluation | 42 | 33 | 8 | 6 | 2 | 6 | 2 | 82 | 9 | 40 |
| 2022 | Data sciences | 34 | 37 | 9 | 6 | 8 | 5 | 0 | 75 | 15 | 75 |
| 2022 | Policy | 22 | 45 | 15 | 10 | 6 | 2 | 0 | 69 | 16 | 545 |
| 2022 | Project management | 27 | 42 | 14 | 8 | 6 | 3 | 0 | 72 | 14 | 205 |
| 2022 | Other services to the public | 30 | 34 | 12 | 9 | 6 | 7 | 1 | 70 | 17 | 120 |
| 2022 | None of the above | 30 | 39 | 13 | 8 | 5 | 6 | 0 | 73 | 13 | 185 |
| 2020 | Client contact centre | 25 | 47 | 13 | 9 | 1 | 5 | 0 | 76 | 11 | 80 |
| 2020 | Federal regulators | 25 | 38 | 17 | 12 | 4 | 4 | 0 | 65 | 17 | 280 |
| 2020 | Compliance, inspection and enforcement | 21 | 47 | 16 | 9 | 3 | 4 | 0 | 70 | 13 | 390 |
| 2020 | Communications or public affairs | 25 | 44 | 14 | 11 | 1 | 4 | 0 | 73 | 13 | 150 |
| 2020 | Access to information and privacy | 25 | 25 | 50 | 0 | 0 | 0 | 0 | 50 | 0 | 20 |
| 2020 | Security | 36 | 33 | 24 | 0 | 7 | 0 | 0 | 68 | 7 | 25 |
| 2020 | Science and technology | 19 | 33 | 23 | 17 | 3 | 5 | 1 | 55 | 21 | 310 |
| 2020 | Library services | 17 | 23 | 22 | 15 | 15 | 7 | 0 | 43 | 33 | 15 |
| 2020 | Legal services | 21 | 34 | 22 | 14 | 2 | 5 | 2 | 59 | 17 | 40 |
| 2020 | Administration and operations | 28 | 40 | 17 | 7 | 2 | 6 | 1 | 73 | 9 | 470 |
| 2020 | Human resources | 29 | 40 | 19 | 6 | 1 | 5 | 0 | 73 | 7 | 200 |
| 2020 | Financial management | 32 | 41 | 20 | 4 | 1 | 2 | 0 | 74 | 5 | 185 |
| 2020 | Procurement | 26 | 37 | 18 | 11 | 3 | 5 | 0 | 66 | 14 | 35 |
| 2020 | Real property | 29 | 48 | 16 | 0 | 0 | 8 | 0 | 83 | 0 | 15 |
| 2020 | Material management | 26 | 32 | 15 | 15 | 11 | 0 | 0 | 58 | 27 | 10 |
| 2020 | Information management | 24 | 33 | 30 | 5 | 4 | 3 | 0 | 59 | 10 | 70 |
| 2020 | Information technology | 29 | 43 | 15 | 5 | 3 | 4 | 1 | 76 | 8 | 235 |
| 2020 | Internal audit | 12 | 52 | 12 | 24 | 0 | 0 | 0 | 64 | 24 | 15 |
| 2020 | Evaluation | 28 | 37 | 16 | 13 | 7 | 0 | 0 | 64 | 20 | 30 |
| 2020 | Data sciences | 30 | 49 | 11 | 6 | 2 | 2 | 0 | 81 | 8 | 55 |
| 2020 | Policy | 22 | 48 | 17 | 8 | 2 | 3 | 0 | 73 | 10 | 490 |
| 2020 | Project management | 38 | 36 | 11 | 8 | 4 | 2 | 1 | 76 | 12 | 165 |
| 2020 | Other services to the public | 20 | 32 | 26 | 10 | 7 | 5 | 0 | 55 | 18 | 135 |
| 2020 | None of the above | 21 | 34 | 25 | 9 | 7 | 3 | 2 | 58 | 16 | 175 |
| 2019 | Client contact centre | 20 | 36 | 25 | 7 | 6 | 6 | 0 | 60 | 14 | 85 |
| 2019 | Federal regulators | 17 | 41 | 18 | 14 | 7 | 3 | 0 | 60 | 21 | 280 |
| 2019 | Compliance, inspection and enforcement | 21 | 39 | 20 | 10 | 6 | 3 | 0 | 62 | 17 | 425 |
| 2019 | Communications or public affairs | 25 | 41 | 18 | 8 | 3 | 5 | 0 | 70 | 11 | 175 |
| 2019 | Access to information and privacy | 24 | 33 | 26 | 9 | 9 | 0 | 0 | 57 | 17 | 10 |
| 2019 | Security | 21 | 57 | 14 | 0 | 4 | 5 | 0 | 81 | 4 | 20 |
| 2019 | Science and technology | 18 | 33 | 24 | 15 | 6 | 5 | 0 | 53 | 22 | 290 |
| 2019 | Library services | 37 | 17 | 6 | 23 | 12 | 6 | 0 | 57 | 37 | 15 |
| 2019 | Legal services | 30 | 28 | 22 | 12 | 6 | 2 | 0 | 60 | 18 | 50 |
| 2019 | Administration and operations | 29 | 37 | 19 | 6 | 4 | 4 | 1 | 69 | 11 | 495 |
| 2019 | Human resources | 30 | 45 | 14 | 3 | 3 | 4 | 1 | 79 | 7 | 195 |
| 2019 | Financial management | 25 | 40 | 21 | 6 | 4 | 3 | 1 | 67 | 11 | 175 |
| 2019 | Procurement | 36 | 36 | 16 | 9 | 0 | 3 | 0 | 74 | 10 | 30 |
| 2019 | Real property | 26 | 34 | 20 | 7 | 0 | 7 | 7 | 69 | 8 | 15 |
| 2019 | Material management | 39 | 44 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 20 | 40 | 19 | 13 | 2 | 5 | 0 | 63 | 17 | 85 |
| 2019 | Information technology | 25 | 38 | 20 | 9 | 6 | 3 | 0 | 65 | 15 | 250 |
| 2019 | Internal audit | 23 | 40 | 33 | 5 | 0 | 0 | 0 | 62 | 5 | 20 |
| 2019 | Evaluation | 18 | 31 | 19 | 13 | 10 | 9 | 0 | 54 | 25 | 30 |
| 2019 | Data sciences | 35 | 35 | 17 | 5 | 5 | 3 | 0 | 72 | 11 | 50 |
| 2019 | Policy | 28 | 44 | 14 | 9 | 3 | 2 | 0 | 73 | 12 | 485 |
| 2019 | Project management | 27 | 45 | 13 | 9 | 5 | 1 | 0 | 72 | 15 | 165 |
| 2019 | Other services to the public | 9 | 42 | 23 | 6 | 10 | 7 | 3 | 57 | 18 | 100 |
| 2019 | None of the above | 15 | 39 | 25 | 7 | 6 | 6 | 1 | 59 | 14 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 48 | 32 | 14 | 2 | 2 | 3 | 0 | 82 | 4 | 90 |
| 2024 | Intelligence analysts | 29 | 44 | 10 | 8 | 3 | 5 | 0 | 77 | 12 | 50 |
| 2024 | Federal regulators | 27 | 42 | 14 | 9 | 4 | 5 | 0 | 72 | 13 | 255 |
| 2024 | Compliance, inspection and enforcement | 29 | 38 | 13 | 9 | 7 | 4 | 0 | 70 | 17 | 345 |
| 2024 | Communications or public affairs | 26 | 39 | 12 | 15 | 5 | 2 | 0 | 67 | 21 | 170 |
| 2024 | Access to information and privacy | 36 | 23 | 19 | 5 | 11 | 6 | 0 | 63 | 17 | 20 |
| 2024 | Security | 52 | 33 | 3 | 9 | 0 | 3 | 0 | 88 | 9 | 25 |
| 2024 | Science and technology | 36 | 32 | 15 | 6 | 7 | 2 | 1 | 71 | 13 | 300 |
| 2024 | Legal services | 31 | 49 | 8 | 2 | 7 | 4 | 0 | 82 | 9 | 55 |
| 2024 | Administration and operations | 38 | 33 | 14 | 6 | 5 | 3 | 0 | 74 | 11 | 490 |
| 2024 | Human resources | 25 | 50 | 10 | 7 | 3 | 5 | 0 | 78 | 11 | 185 |
| 2024 | Financial management | 34 | 43 | 16 | 3 | 2 | 2 | 0 | 78 | 6 | 170 |
| 2024 | Procurement | 32 | 22 | 26 | 7 | 13 | 0 | 0 | 54 | 20 | 25 |
| 2024 | Real property | 34 | 48 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 15 |
| 2024 | Material management | 50 | 16 | 16 | 0 | 8 | 11 | 0 | 73 | 9 | 15 |
| 2024 | Information management | 49 | 31 | 6 | 5 | 2 | 8 | 0 | 86 | 7 | 55 |
| 2024 | Information technology | 39 | 34 | 16 | 5 | 4 | 2 | 0 | 74 | 10 | 210 |
| 2024 | Internal audit | 18 | 74 | 0 | 0 | 8 | 0 | 0 | 92 | 8 | 10 |
| 2024 | Evaluation | 33 | 37 | 23 | 2 | 5 | 0 | 0 | 70 | 7 | 35 |
| 2024 | Data sciences | 32 | 36 | 15 | 6 | 8 | 1 | 1 | 69 | 15 | 75 |
| 2024 | Policy | 21 | 38 | 15 | 12 | 11 | 3 | 0 | 61 | 24 | 470 |
| 2024 | Project management | 28 | 39 | 10 | 11 | 7 | 4 | 0 | 70 | 19 | 170 |
| 2024 | Other services to the public | 34 | 33 | 14 | 7 | 5 | 5 | 2 | 72 | 13 | 120 |
| 2024 | None of the above | 29 | 38 | 14 | 8 | 7 | 4 | 1 | 70 | 15 | 170 |
| 2022 | Client contact centre | 48 | 30 | 15 | 2 | 1 | 3 | 2 | 81 | 3 | 95 |
| 2022 | Federal regulators | 32 | 41 | 15 | 8 | 2 | 2 | 0 | 74 | 10 | 290 |
| 2022 | Compliance, inspection and enforcement | 34 | 40 | 11 | 5 | 6 | 3 | 1 | 77 | 12 | 380 |
| 2022 | Communications or public affairs | 37 | 42 | 9 | 7 | 2 | 3 | 0 | 81 | 9 | 210 |
| 2022 | Access to information and privacy | 49 | 22 | 8 | 6 | 15 | 0 | 0 | 71 | 21 | 20 |
| 2022 | Security | 36 | 40 | 7 | 10 | 4 | 3 | 0 | 79 | 14 | 30 |
| 2022 | Science and technology | 43 | 35 | 11 | 4 | 5 | 3 | 1 | 80 | 9 | 350 |
| 2022 | Legal services | 39 | 34 | 14 | 7 | 2 | 5 | 0 | 76 | 9 | 60 |
| 2022 | Administration and operations | 40 | 38 | 10 | 5 | 4 | 3 | 0 | 81 | 9 | 480 |
| 2022 | Human resources | 43 | 37 | 12 | 4 | 3 | 1 | 1 | 81 | 7 | 245 |
| 2022 | Financial management | 38 | 39 | 11 | 3 | 6 | 2 | 1 | 79 | 9 | 210 |
| 2022 | Procurement | 49 | 40 | 4 | 0 | 5 | 2 | 0 | 90 | 5 | 40 |
| 2022 | Real property | 45 | 34 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 15 |
| 2022 | Material management | 25 | 47 | 8 | 0 | 6 | 14 | 0 | 84 | 7 | 10 |
| 2022 | Information management | 42 | 36 | 10 | 4 | 4 | 4 | 0 | 81 | 8 | 70 |
| 2022 | Information technology | 37 | 29 | 15 | 9 | 6 | 4 | 0 | 69 | 16 | 230 |
| 2022 | Internal audit | 54 | 16 | 20 | 4 | 5 | 0 | 0 | 71 | 9 | 15 |
| 2022 | Evaluation | 56 | 23 | 8 | 4 | 4 | 6 | 0 | 84 | 8 | 40 |
| 2022 | Data sciences | 41 | 26 | 14 | 8 | 7 | 2 | 0 | 69 | 16 | 75 |
| 2022 | Policy | 31 | 41 | 11 | 8 | 6 | 3 | 0 | 74 | 15 | 545 |
| 2022 | Project management | 37 | 37 | 16 | 5 | 4 | 1 | 0 | 75 | 9 | 205 |
| 2022 | Other services to the public | 43 | 27 | 11 | 8 | 6 | 5 | 0 | 74 | 14 | 120 |
| 2022 | None of the above | 44 | 31 | 12 | 5 | 5 | 2 | 0 | 76 | 11 | 185 |
| 2020 | Client contact centre | 39 | 46 | 14 | 0 | 0 | 1 | 0 | 85 | 0 | 80 |
| 2020 | Federal regulators | 37 | 41 | 14 | 5 | 2 | 1 | 0 | 79 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 35 | 41 | 15 | 5 | 2 | 2 | 0 | 77 | 8 | 390 |
| 2020 | Communications or public affairs | 34 | 41 | 18 | 5 | 2 | 1 | 0 | 75 | 7 | 150 |
| 2020 | Access to information and privacy | 35 | 50 | 10 | 5 | 0 | 0 | 0 | 85 | 5 | 20 |
| 2020 | Security | 58 | 14 | 14 | 11 | 3 | 0 | 0 | 71 | 15 | 25 |
| 2020 | Science and technology | 40 | 33 | 14 | 7 | 3 | 2 | 0 | 75 | 10 | 310 |
| 2020 | Library services | 24 | 45 | 23 | 0 | 8 | 0 | 0 | 70 | 8 | 15 |
| 2020 | Legal services | 41 | 33 | 14 | 7 | 5 | 0 | 0 | 74 | 12 | 40 |
| 2020 | Administration and operations | 44 | 37 | 11 | 4 | 2 | 2 | 0 | 83 | 6 | 470 |
| 2020 | Human resources | 46 | 35 | 9 | 7 | 2 | 1 | 0 | 82 | 9 | 200 |
| 2020 | Financial management | 48 | 38 | 10 | 3 | 0 | 2 | 0 | 88 | 3 | 185 |
| 2020 | Procurement | 48 | 25 | 16 | 8 | 3 | 0 | 0 | 73 | 10 | 35 |
| 2020 | Real property | 36 | 48 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 15 |
| 2020 | Material management | 49 | 24 | 15 | 11 | 0 | 0 | 0 | 73 | 11 | 10 |
| 2020 | Information management | 47 | 32 | 17 | 4 | 0 | 0 | 0 | 79 | 4 | 70 |
| 2020 | Information technology | 44 | 42 | 9 | 3 | 1 | 1 | 0 | 86 | 4 | 235 |
| 2020 | Internal audit | 46 | 30 | 6 | 6 | 12 | 0 | 0 | 76 | 18 | 15 |
| 2020 | Evaluation | 28 | 42 | 19 | 3 | 7 | 0 | 0 | 71 | 10 | 30 |
| 2020 | Data sciences | 41 | 42 | 3 | 3 | 3 | 8 | 0 | 90 | 7 | 55 |
| 2020 | Policy | 35 | 42 | 14 | 7 | 2 | 1 | 0 | 77 | 9 | 490 |
| 2020 | Project management | 46 | 34 | 10 | 5 | 2 | 2 | 1 | 82 | 7 | 165 |
| 2020 | Other services to the public | 40 | 32 | 14 | 7 | 7 | 1 | 0 | 72 | 14 | 135 |
| 2020 | None of the above | 33 | 38 | 14 | 7 | 5 | 3 | 0 | 73 | 12 | 175 |
| 2019 | Client contact centre | 31 | 51 | 10 | 3 | 4 | 1 | 0 | 84 | 7 | 85 |
| 2019 | Federal regulators | 34 | 36 | 14 | 9 | 6 | 2 | 0 | 71 | 15 | 275 |
| 2019 | Compliance, inspection and enforcement | 36 | 38 | 12 | 7 | 4 | 2 | 0 | 75 | 12 | 425 |
| 2019 | Communications or public affairs | 39 | 38 | 16 | 7 | 1 | 0 | 0 | 76 | 8 | 175 |
| 2019 | Access to information and privacy | 27 | 46 | 9 | 9 | 0 | 9 | 0 | 80 | 10 | 10 |
| 2019 | Security | 41 | 51 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 20 |
| 2019 | Science and technology | 36 | 38 | 12 | 9 | 2 | 3 | 0 | 76 | 12 | 285 |
| 2019 | Library services | 42 | 41 | 6 | 6 | 6 | 0 | 0 | 82 | 12 | 15 |
| 2019 | Legal services | 44 | 35 | 8 | 5 | 6 | 2 | 0 | 80 | 12 | 50 |
| 2019 | Administration and operations | 45 | 34 | 11 | 5 | 2 | 2 | 1 | 82 | 7 | 490 |
| 2019 | Human resources | 50 | 39 | 5 | 4 | 1 | 1 | 0 | 90 | 5 | 195 |
| 2019 | Financial management | 44 | 37 | 11 | 4 | 3 | 2 | 1 | 82 | 7 | 175 |
| 2019 | Procurement | 51 | 22 | 16 | 8 | 0 | 3 | 0 | 76 | 8 | 30 |
| 2019 | Real property | 46 | 47 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 15 |
| 2019 | Material management | 52 | 31 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 41 | 38 | 15 | 3 | 0 | 1 | 1 | 81 | 3 | 85 |
| 2019 | Information technology | 42 | 36 | 14 | 3 | 2 | 2 | 0 | 80 | 6 | 250 |
| 2019 | Internal audit | 42 | 40 | 14 | 5 | 0 | 0 | 0 | 81 | 5 | 20 |
| 2019 | Evaluation | 32 | 41 | 12 | 9 | 3 | 3 | 0 | 75 | 13 | 30 |
| 2019 | Data sciences | 49 | 39 | 9 | 4 | 0 | 0 | 0 | 87 | 4 | 50 |
| 2019 | Policy | 40 | 39 | 10 | 8 | 2 | 1 | 0 | 80 | 10 | 485 |
| 2019 | Project management | 41 | 37 | 11 | 6 | 4 | 1 | 0 | 79 | 10 | 165 |
| 2019 | Other services to the public | 33 | 36 | 16 | 2 | 8 | 5 | 1 | 73 | 10 | 105 |
| 2019 | None of the above | 29 | 43 | 14 | 7 | 4 | 3 | 1 | 75 | 11 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 42 | 38 | 9 | 1 | 0 | 9 | 2 | 89 | 1 | 90 |
| 2024 | Intelligence analysts | 26 | 33 | 20 | 9 | 0 | 11 | 0 | 67 | 10 | 50 |
| 2024 | Federal regulators | 36 | 34 | 12 | 4 | 2 | 10 | 1 | 79 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 32 | 39 | 12 | 7 | 4 | 5 | 1 | 75 | 12 | 345 |
| 2024 | Communications or public affairs | 25 | 41 | 14 | 8 | 7 | 5 | 1 | 70 | 16 | 170 |
| 2024 | Access to information and privacy | 49 | 30 | 0 | 6 | 0 | 16 | 0 | 93 | 7 | 20 |
| 2024 | Security | 47 | 37 | 7 | 5 | 0 | 3 | 0 | 87 | 6 | 25 |
| 2024 | Science and technology | 41 | 33 | 12 | 4 | 4 | 5 | 2 | 79 | 8 | 300 |
| 2024 | Legal services | 41 | 30 | 14 | 5 | 4 | 6 | 0 | 75 | 10 | 55 |
| 2024 | Administration and operations | 39 | 36 | 13 | 4 | 3 | 5 | 1 | 80 | 7 | 485 |
| 2024 | Human resources | 31 | 42 | 15 | 3 | 2 | 6 | 1 | 78 | 6 | 185 |
| 2024 | Financial management | 36 | 36 | 13 | 2 | 4 | 10 | 0 | 80 | 6 | 170 |
| 2024 | Procurement | 23 | 32 | 25 | 0 | 4 | 16 | 0 | 66 | 4 | 25 |
| 2024 | Real property | 46 | 29 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 15 |
| 2024 | Material management | 26 | 31 | 27 | 0 | 5 | 12 | 0 | 64 | 6 | 15 |
| 2024 | Information management | 46 | 30 | 12 | 3 | 1 | 5 | 1 | 82 | 5 | 55 |
| 2024 | Information technology | 38 | 31 | 11 | 3 | 2 | 13 | 2 | 81 | 6 | 205 |
| 2024 | Internal audit | 47 | 45 | 0 | 0 | 0 | 8 | 0 | 100 | 0 | 10 |
| 2024 | Evaluation | 48 | 26 | 3 | 6 | 5 | 11 | 0 | 84 | 13 | 35 |
| 2024 | Data sciences | 34 | 32 | 12 | 7 | 7 | 9 | 0 | 72 | 15 | 75 |
| 2024 | Policy | 30 | 35 | 12 | 9 | 9 | 5 | 0 | 69 | 19 | 465 |
| 2024 | Project management | 36 | 39 | 7 | 7 | 4 | 6 | 0 | 81 | 12 | 170 |
| 2024 | Other services to the public | 42 | 30 | 9 | 8 | 2 | 6 | 2 | 78 | 12 | 115 |
| 2024 | None of the above | 32 | 32 | 19 | 4 | 3 | 9 | 1 | 71 | 8 | 170 |
| 2022 | Client contact centre | 44 | 35 | 13 | 4 | 1 | 3 | 1 | 82 | 5 | 95 |
| 2022 | Federal regulators | 34 | 41 | 11 | 3 | 2 | 10 | 0 | 83 | 5 | 290 |
| 2022 | Compliance, inspection and enforcement | 32 | 41 | 11 | 6 | 2 | 6 | 1 | 79 | 9 | 380 |
| 2022 | Communications or public affairs | 30 | 45 | 10 | 5 | 1 | 7 | 1 | 81 | 8 | 215 |
| 2022 | Access to information and privacy | 46 | 19 | 9 | 4 | 10 | 12 | 0 | 74 | 16 | 20 |
| 2022 | Security | 36 | 33 | 11 | 14 | 0 | 7 | 0 | 74 | 15 | 30 |
| 2022 | Science and technology | 40 | 38 | 7 | 3 | 2 | 10 | 1 | 87 | 5 | 350 |
| 2022 | Legal services | 42 | 32 | 14 | 3 | 3 | 6 | 0 | 79 | 7 | 60 |
| 2022 | Administration and operations | 43 | 37 | 11 | 3 | 2 | 4 | 0 | 83 | 6 | 480 |
| 2022 | Human resources | 42 | 39 | 10 | 3 | 2 | 3 | 0 | 85 | 5 | 245 |
| 2022 | Financial management | 40 | 34 | 13 | 3 | 2 | 7 | 2 | 81 | 5 | 210 |
| 2022 | Procurement | 32 | 51 | 5 | 6 | 2 | 4 | 0 | 87 | 8 | 40 |
| 2022 | Real property | 46 | 34 | 7 | 0 | 0 | 13 | 0 | 92 | 0 | 15 |
| 2022 | Material management | 33 | 40 | 14 | 0 | 0 | 14 | 0 | 84 | 0 | 10 |
| 2022 | Information management | 46 | 32 | 9 | 4 | 4 | 5 | 0 | 82 | 9 | 70 |
| 2022 | Information technology | 38 | 32 | 12 | 4 | 2 | 12 | 0 | 80 | 6 | 230 |
| 2022 | Internal audit | 37 | 42 | 16 | 0 | 5 | 0 | 0 | 79 | 5 | 15 |
| 2022 | Evaluation | 45 | 19 | 9 | 2 | 2 | 24 | 0 | 84 | 5 | 40 |
| 2022 | Data sciences | 42 | 29 | 10 | 3 | 7 | 10 | 0 | 78 | 11 | 75 |
| 2022 | Policy | 31 | 36 | 11 | 8 | 5 | 7 | 1 | 74 | 14 | 545 |
| 2022 | Project management | 34 | 36 | 14 | 7 | 1 | 8 | 1 | 76 | 9 | 205 |
| 2022 | Other services to the public | 46 | 30 | 7 | 3 | 2 | 10 | 1 | 85 | 6 | 125 |
| 2022 | None of the above | 38 | 34 | 12 | 5 | 3 | 8 | 1 | 78 | 9 | 190 |
| 2020 | Client contact centre | 47 | 40 | 6 | 0 | 1 | 4 | 1 | 92 | 1 | 80 |
| 2020 | Federal regulators | 41 | 38 | 10 | 3 | 3 | 5 | 0 | 83 | 6 | 280 |
| 2020 | Compliance, inspection and enforcement | 42 | 35 | 13 | 3 | 2 | 4 | 1 | 81 | 5 | 390 |
| 2020 | Communications or public affairs | 51 | 30 | 12 | 5 | 1 | 2 | 0 | 82 | 5 | 150 |
| 2020 | Access to information and privacy | 49 | 25 | 16 | 0 | 0 | 10 | 0 | 83 | 0 | 20 |
| 2020 | Security | 45 | 37 | 11 | 0 | 3 | 4 | 0 | 86 | 3 | 25 |
| 2020 | Science and technology | 46 | 27 | 13 | 5 | 2 | 6 | 0 | 79 | 8 | 310 |
| 2020 | Library services | 55 | 30 | 7 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 46 | 18 | 25 | 10 | 0 | 2 | 0 | 65 | 10 | 40 |
| 2020 | Administration and operations | 47 | 35 | 11 | 2 | 2 | 3 | 0 | 84 | 4 | 465 |
| 2020 | Human resources | 48 | 28 | 12 | 6 | 2 | 5 | 0 | 79 | 8 | 200 |
| 2020 | Financial management | 46 | 41 | 8 | 3 | 0 | 2 | 0 | 89 | 3 | 185 |
| 2020 | Procurement | 53 | 29 | 13 | 0 | 0 | 5 | 0 | 87 | 0 | 35 |
| 2020 | Real property | 55 | 29 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 15 |
| 2020 | Material management | 57 | 17 | 27 | 0 | 0 | 0 | 0 | 73 | 0 | 10 |
| 2020 | Information management | 41 | 41 | 11 | 3 | 0 | 4 | 0 | 86 | 3 | 70 |
| 2020 | Information technology | 42 | 36 | 14 | 2 | 1 | 4 | 0 | 82 | 4 | 235 |
| 2020 | Internal audit | 46 | 30 | 18 | 6 | 0 | 0 | 0 | 76 | 6 | 15 |
| 2020 | Evaluation | 35 | 32 | 7 | 0 | 3 | 15 | 9 | 87 | 4 | 30 |
| 2020 | Data sciences | 52 | 32 | 5 | 3 | 2 | 6 | 0 | 90 | 5 | 55 |
| 2020 | Policy | 39 | 38 | 12 | 5 | 1 | 4 | 0 | 81 | 6 | 490 |
| 2020 | Project management | 48 | 32 | 10 | 5 | 1 | 5 | 1 | 84 | 5 | 165 |
| 2020 | Other services to the public | 41 | 28 | 18 | 6 | 2 | 4 | 0 | 72 | 9 | 130 |
| 2020 | None of the above | 39 | 36 | 10 | 5 | 4 | 7 | 0 | 80 | 9 | 175 |
| 2019 | Client contact centre | 44 | 33 | 14 | 1 | 3 | 6 | 0 | 81 | 4 | 85 |
| 2019 | Federal regulators | 46 | 31 | 14 | 4 | 3 | 1 | 0 | 79 | 7 | 280 |
| 2019 | Compliance, inspection and enforcement | 44 | 34 | 11 | 4 | 3 | 3 | 0 | 81 | 7 | 425 |
| 2019 | Communications or public affairs | 52 | 34 | 8 | 3 | 1 | 2 | 0 | 88 | 4 | 175 |
| 2019 | Access to information and privacy | 41 | 33 | 9 | 9 | 0 | 0 | 9 | 81 | 9 | 10 |
| 2019 | Security | 51 | 46 | 3 | 0 | 0 | 0 | 0 | 97 | 0 | 20 |
| 2019 | Science and technology | 47 | 31 | 12 | 4 | 3 | 3 | 0 | 81 | 7 | 285 |
| 2019 | Library services | 42 | 46 | 6 | 0 | 6 | 0 | 0 | 88 | 6 | 15 |
| 2019 | Legal services | 55 | 33 | 6 | 2 | 4 | 0 | 0 | 88 | 6 | 50 |
| 2019 | Administration and operations | 52 | 30 | 9 | 3 | 2 | 3 | 1 | 85 | 5 | 495 |
| 2019 | Human resources | 64 | 26 | 7 | 2 | 1 | 0 | 0 | 90 | 3 | 195 |
| 2019 | Financial management | 50 | 34 | 9 | 2 | 2 | 2 | 1 | 87 | 4 | 175 |
| 2019 | Procurement | 58 | 22 | 10 | 11 | 0 | 0 | 0 | 80 | 11 | 30 |
| 2019 | Real property | 48 | 39 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 15 |
| 2019 | Material management | 83 | 10 | 0 | 0 | 0 | 0 | 7 | 100 | 0 | 15 |
| 2019 | Information management | 48 | 30 | 17 | 0 | 1 | 3 | 1 | 81 | 1 | 85 |
| 2019 | Information technology | 47 | 35 | 8 | 3 | 1 | 6 | 0 | 87 | 4 | 245 |
| 2019 | Internal audit | 35 | 37 | 19 | 9 | 0 | 0 | 0 | 72 | 9 | 20 |
| 2019 | Evaluation | 38 | 46 | 12 | 0 | 3 | 0 | 0 | 85 | 3 | 30 |
| 2019 | Data sciences | 54 | 33 | 11 | 2 | 0 | 0 | 0 | 87 | 2 | 50 |
| 2019 | Policy | 50 | 33 | 9 | 4 | 2 | 2 | 0 | 86 | 6 | 485 |
| 2019 | Project management | 53 | 27 | 12 | 3 | 2 | 3 | 0 | 82 | 5 | 165 |
| 2019 | Other services to the public | 45 | 31 | 14 | 1 | 4 | 4 | 2 | 80 | 5 | 105 |
| 2019 | None of the above | 39 | 36 | 12 | 5 | 2 | 4 | 1 | 79 | 8 | 210 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 21 | 11 | 2 | 1 | 12 | 4 | 84 | 4 | 90 |
| 2024 | Intelligence analysts | 27 | 27 | 24 | 7 | 2 | 14 | 0 | 62 | 10 | 50 |
| 2024 | Federal regulators | 26 | 27 | 18 | 4 | 2 | 23 | 1 | 70 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 26 | 23 | 18 | 6 | 3 | 23 | 1 | 64 | 12 | 345 |
| 2024 | Communications or public affairs | 26 | 23 | 23 | 10 | 2 | 16 | 1 | 59 | 14 | 170 |
| 2024 | Access to information and privacy | 38 | 13 | 22 | 6 | 0 | 19 | 3 | 65 | 7 | 20 |
| 2024 | Security | 48 | 28 | 10 | 6 | 0 | 8 | 0 | 83 | 6 | 25 |
| 2024 | Science and technology | 31 | 22 | 19 | 6 | 3 | 17 | 1 | 65 | 11 | 300 |
| 2024 | Legal services | 34 | 26 | 15 | 1 | 5 | 15 | 4 | 74 | 7 | 55 |
| 2024 | Administration and operations | 31 | 25 | 19 | 5 | 4 | 13 | 2 | 67 | 11 | 485 |
| 2024 | Human resources | 28 | 33 | 16 | 6 | 4 | 12 | 1 | 70 | 11 | 185 |
| 2024 | Financial management | 37 | 25 | 19 | 1 | 3 | 15 | 0 | 73 | 5 | 170 |
| 2024 | Procurement | 23 | 30 | 28 | 0 | 0 | 18 | 0 | 65 | 0 | 25 |
| 2024 | Real property | 45 | 36 | 6 | 7 | 0 | 6 | 0 | 86 | 7 | 15 |
| 2024 | Material management | 26 | 23 | 16 | 8 | 0 | 27 | 0 | 67 | 11 | 15 |
| 2024 | Information management | 38 | 19 | 17 | 3 | 2 | 16 | 5 | 73 | 5 | 55 |
| 2024 | Information technology | 30 | 28 | 11 | 4 | 3 | 23 | 2 | 76 | 9 | 210 |
| 2024 | Internal audit | 28 | 20 | 24 | 0 | 8 | 20 | 0 | 59 | 11 | 10 |
| 2024 | Evaluation | 23 | 20 | 23 | 2 | 0 | 29 | 2 | 62 | 3 | 35 |
| 2024 | Data sciences | 20 | 16 | 22 | 6 | 6 | 30 | 0 | 52 | 17 | 75 |
| 2024 | Policy | 22 | 24 | 26 | 8 | 3 | 16 | 1 | 55 | 13 | 470 |
| 2024 | Project management | 26 | 24 | 20 | 7 | 4 | 18 | 0 | 61 | 14 | 170 |
| 2024 | Other services to the public | 25 | 24 | 12 | 11 | 6 | 20 | 2 | 64 | 22 | 120 |
| 2024 | None of the above | 25 | 17 | 24 | 5 | 1 | 24 | 3 | 58 | 8 | 170 |
| 2022 | Client contact centre | 47 | 23 | 14 | 3 | 0 | 11 | 2 | 81 | 3 | 95 |
| 2022 | Federal regulators | 29 | 28 | 21 | 6 | 1 | 15 | 0 | 67 | 8 | 290 |
| 2022 | Compliance, inspection and enforcement | 30 | 30 | 18 | 5 | 3 | 12 | 1 | 69 | 10 | 380 |
| 2022 | Communications or public affairs | 27 | 30 | 25 | 3 | 2 | 11 | 2 | 65 | 6 | 210 |
| 2022 | Access to information and privacy | 43 | 13 | 18 | 0 | 10 | 12 | 4 | 67 | 12 | 20 |
| 2022 | Security | 30 | 15 | 30 | 3 | 10 | 9 | 3 | 51 | 15 | 30 |
| 2022 | Science and technology | 35 | 20 | 19 | 4 | 3 | 19 | 1 | 69 | 8 | 350 |
| 2022 | Legal services | 30 | 25 | 12 | 7 | 2 | 21 | 3 | 73 | 11 | 60 |
| 2022 | Administration and operations | 34 | 27 | 20 | 5 | 2 | 12 | 1 | 69 | 8 | 480 |
| 2022 | Human resources | 32 | 33 | 17 | 3 | 2 | 14 | 0 | 76 | 5 | 245 |
| 2022 | Financial management | 34 | 25 | 19 | 5 | 2 | 13 | 2 | 69 | 8 | 210 |
| 2022 | Procurement | 30 | 21 | 21 | 4 | 2 | 21 | 0 | 65 | 8 | 40 |
| 2022 | Real property | 34 | 34 | 19 | 0 | 0 | 13 | 0 | 78 | 0 | 15 |
| 2022 | Material management | 39 | 15 | 15 | 0 | 0 | 31 | 0 | 78 | 0 | 10 |
| 2022 | Information management | 45 | 23 | 18 | 2 | 2 | 9 | 2 | 76 | 3 | 70 |
| 2022 | Information technology | 33 | 20 | 20 | 5 | 3 | 19 | 0 | 66 | 10 | 230 |
| 2022 | Internal audit | 34 | 22 | 22 | 12 | 0 | 10 | 0 | 62 | 13 | 15 |
| 2022 | Evaluation | 27 | 19 | 24 | 2 | 0 | 27 | 2 | 64 | 3 | 40 |
| 2022 | Data sciences | 37 | 14 | 26 | 1 | 2 | 19 | 0 | 63 | 4 | 75 |
| 2022 | Policy | 23 | 26 | 26 | 5 | 4 | 15 | 1 | 58 | 11 | 545 |
| 2022 | Project management | 24 | 30 | 15 | 8 | 1 | 20 | 2 | 68 | 12 | 205 |
| 2022 | Other services to the public | 38 | 23 | 17 | 5 | 1 | 14 | 1 | 73 | 7 | 125 |
| 2022 | None of the above | 30 | 24 | 21 | 4 | 3 | 15 | 3 | 66 | 9 | 190 |
| 2020 | Client contact centre | 49 | 34 | 7 | 4 | 1 | 4 | 1 | 87 | 5 | 80 |
| 2020 | Federal regulators | 35 | 40 | 12 | 5 | 1 | 7 | 0 | 80 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 41 | 36 | 12 | 4 | 2 | 5 | 0 | 81 | 6 | 390 |
| 2020 | Communications or public affairs | 44 | 34 | 16 | 1 | 1 | 4 | 0 | 81 | 2 | 150 |
| 2020 | Access to information and privacy | 25 | 25 | 34 | 5 | 0 | 10 | 0 | 56 | 5 | 20 |
| 2020 | Security | 46 | 33 | 14 | 4 | 0 | 4 | 0 | 82 | 4 | 25 |
| 2020 | Science and technology | 38 | 30 | 17 | 4 | 3 | 8 | 1 | 74 | 7 | 310 |
| 2020 | Library services | 40 | 45 | 7 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 42 | 20 | 21 | 11 | 0 | 7 | 0 | 66 | 11 | 40 |
| 2020 | Administration and operations | 42 | 33 | 15 | 3 | 2 | 5 | 0 | 79 | 5 | 470 |
| 2020 | Human resources | 45 | 26 | 14 | 8 | 2 | 5 | 0 | 75 | 10 | 200 |
| 2020 | Financial management | 45 | 41 | 8 | 2 | 0 | 5 | 0 | 89 | 2 | 185 |
| 2020 | Procurement | 50 | 24 | 21 | 0 | 0 | 6 | 0 | 78 | 0 | 35 |
| 2020 | Real property | 47 | 37 | 8 | 0 | 0 | 8 | 0 | 91 | 0 | 15 |
| 2020 | Material management | 57 | 8 | 27 | 0 | 0 | 9 | 0 | 71 | 0 | 10 |
| 2020 | Information management | 36 | 39 | 15 | 4 | 0 | 5 | 0 | 79 | 4 | 70 |
| 2020 | Information technology | 42 | 33 | 14 | 3 | 1 | 6 | 0 | 80 | 4 | 235 |
| 2020 | Internal audit | 40 | 36 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 15 |
| 2020 | Evaluation | 22 | 26 | 25 | 0 | 3 | 15 | 9 | 62 | 4 | 30 |
| 2020 | Data sciences | 52 | 34 | 8 | 2 | 2 | 3 | 0 | 89 | 3 | 55 |
| 2020 | Policy | 32 | 38 | 15 | 5 | 2 | 8 | 0 | 76 | 8 | 490 |
| 2020 | Project management | 42 | 31 | 16 | 4 | 1 | 6 | 1 | 78 | 5 | 165 |
| 2020 | Other services to the public | 38 | 31 | 16 | 4 | 3 | 8 | 1 | 75 | 8 | 135 |
| 2020 | None of the above | 35 | 34 | 14 | 4 | 2 | 11 | 0 | 78 | 7 | 175 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 50 | 30 | 4 | 3 | 3 | 4 | 7 | 89 | 6 | 90 |
| 2024 | Intelligence analysts | 38 | 30 | 10 | 5 | 5 | 8 | 4 | 77 | 11 | 50 |
| 2024 | Federal regulators | 36 | 30 | 10 | 7 | 6 | 7 | 3 | 74 | 15 | 255 |
| 2024 | Compliance, inspection and enforcement | 35 | 33 | 11 | 7 | 6 | 5 | 3 | 73 | 15 | 345 |
| 2024 | Communications or public affairs | 35 | 32 | 12 | 7 | 4 | 6 | 4 | 74 | 13 | 170 |
| 2024 | Access to information and privacy | 37 | 11 | 9 | 10 | 10 | 23 | 0 | 62 | 26 | 20 |
| 2024 | Security | 61 | 23 | 4 | 8 | 0 | 4 | 0 | 88 | 8 | 25 |
| 2024 | Science and technology | 37 | 30 | 12 | 5 | 5 | 6 | 4 | 75 | 11 | 300 |
| 2024 | Legal services | 40 | 24 | 13 | 5 | 5 | 10 | 3 | 74 | 11 | 55 |
| 2024 | Administration and operations | 36 | 32 | 9 | 5 | 4 | 8 | 4 | 79 | 11 | 490 |
| 2024 | Human resources | 39 | 33 | 8 | 4 | 8 | 5 | 3 | 79 | 12 | 185 |
| 2024 | Financial management | 37 | 35 | 8 | 4 | 5 | 5 | 6 | 82 | 9 | 170 |
| 2024 | Procurement | 38 | 10 | 25 | 4 | 4 | 15 | 4 | 60 | 9 | 25 |
| 2024 | Real property | 38 | 49 | 6 | 0 | 0 | 6 | 0 | 93 | 0 | 15 |
| 2024 | Material management | 44 | 17 | 19 | 0 | 0 | 20 | 0 | 77 | 0 | 15 |
| 2024 | Information management | 49 | 19 | 7 | 8 | 5 | 8 | 4 | 77 | 15 | 55 |
| 2024 | Information technology | 42 | 30 | 12 | 4 | 3 | 7 | 2 | 79 | 8 | 210 |
| 2024 | Internal audit | 37 | 44 | 0 | 0 | 8 | 0 | 10 | 91 | 9 | 10 |
| 2024 | Evaluation | 30 | 29 | 15 | 14 | 3 | 10 | 0 | 66 | 18 | 35 |
| 2024 | Data sciences | 40 | 22 | 8 | 12 | 9 | 8 | 1 | 68 | 23 | 75 |
| 2024 | Policy | 31 | 34 | 8 | 8 | 8 | 7 | 4 | 73 | 18 | 470 |
| 2024 | Project management | 30 | 31 | 7 | 9 | 8 | 11 | 4 | 71 | 20 | 170 |
| 2024 | Other services to the public | 40 | 26 | 14 | 3 | 4 | 6 | 7 | 76 | 8 | 120 |
| 2024 | None of the above | 33 | 34 | 10 | 7 | 4 | 7 | 5 | 76 | 12 | 170 |
| 2022 | Client contact centre | 50 | 29 | 7 | 0 | 5 | 5 | 4 | 87 | 6 | 95 |
| 2022 | Federal regulators | 39 | 31 | 9 | 7 | 3 | 7 | 3 | 78 | 12 | 290 |
| 2022 | Compliance, inspection and enforcement | 38 | 32 | 9 | 6 | 4 | 9 | 3 | 80 | 11 | 380 |
| 2022 | Communications or public affairs | 41 | 34 | 10 | 5 | 2 | 5 | 4 | 82 | 8 | 215 |
| 2022 | Access to information and privacy | 53 | 11 | 8 | 5 | 14 | 8 | 0 | 70 | 22 | 20 |
| 2022 | Security | 55 | 25 | 7 | 4 | 3 | 3 | 3 | 85 | 7 | 30 |
| 2022 | Science and technology | 36 | 33 | 10 | 4 | 3 | 8 | 6 | 81 | 8 | 350 |
| 2022 | Legal services | 39 | 31 | 6 | 3 | 3 | 15 | 4 | 85 | 8 | 60 |
| 2022 | Administration and operations | 45 | 30 | 9 | 3 | 5 | 5 | 4 | 82 | 9 | 480 |
| 2022 | Human resources | 43 | 30 | 10 | 5 | 2 | 6 | 4 | 80 | 9 | 245 |
| 2022 | Financial management | 43 | 32 | 9 | 2 | 2 | 9 | 3 | 85 | 5 | 210 |
| 2022 | Procurement | 53 | 18 | 14 | 3 | 7 | 2 | 2 | 74 | 11 | 40 |
| 2022 | Real property | 47 | 38 | 8 | 0 | 0 | 0 | 7 | 91 | 0 | 15 |
| 2022 | Material management | 39 | 33 | 0 | 0 | 6 | 22 | 0 | 92 | 8 | 10 |
| 2022 | Information management | 45 | 26 | 14 | 8 | 2 | 2 | 3 | 75 | 11 | 70 |
| 2022 | Information technology | 42 | 22 | 13 | 6 | 3 | 9 | 5 | 74 | 10 | 230 |
| 2022 | Internal audit | 48 | 18 | 15 | 15 | 5 | 0 | 0 | 66 | 20 | 15 |
| 2022 | Evaluation | 51 | 27 | 7 | 4 | 4 | 5 | 2 | 84 | 9 | 40 |
| 2022 | Data sciences | 40 | 26 | 8 | 12 | 6 | 5 | 3 | 72 | 19 | 75 |
| 2022 | Policy | 37 | 33 | 8 | 6 | 6 | 6 | 4 | 78 | 13 | 545 |
| 2022 | Project management | 37 | 37 | 7 | 5 | 5 | 6 | 3 | 81 | 11 | 205 |
| 2022 | Other services to the public | 45 | 24 | 10 | 4 | 5 | 10 | 3 | 79 | 10 | 125 |
| 2022 | None of the above | 46 | 29 | 8 | 5 | 6 | 4 | 2 | 80 | 12 | 185 |
| 2020 | Client contact centre | 49 | 32 | 9 | 2 | 1 | 5 | 1 | 86 | 4 | 80 |
| 2020 | Federal regulators | 41 | 32 | 10 | 8 | 2 | 5 | 2 | 79 | 11 | 280 |
| 2020 | Compliance, inspection and enforcement | 39 | 38 | 12 | 4 | 2 | 5 | 1 | 81 | 7 | 395 |
| 2020 | Communications or public affairs | 42 | 37 | 10 | 3 | 3 | 2 | 3 | 83 | 6 | 150 |
| 2020 | Access to information and privacy | 25 | 49 | 16 | 0 | 5 | 5 | 0 | 78 | 6 | 20 |
| 2020 | Security | 65 | 21 | 10 | 0 | 4 | 0 | 0 | 86 | 4 | 25 |
| 2020 | Science and technology | 40 | 30 | 14 | 6 | 2 | 5 | 4 | 76 | 9 | 310 |
| 2020 | Library services | 47 | 30 | 7 | 15 | 0 | 0 | 0 | 77 | 15 | 15 |
| 2020 | Legal services | 55 | 16 | 19 | 5 | 0 | 2 | 2 | 75 | 5 | 40 |
| 2020 | Administration and operations | 45 | 28 | 11 | 6 | 3 | 5 | 2 | 79 | 10 | 465 |
| 2020 | Human resources | 49 | 31 | 7 | 5 | 3 | 3 | 2 | 84 | 9 | 200 |
| 2020 | Financial management | 44 | 37 | 8 | 2 | 2 | 5 | 2 | 87 | 4 | 185 |
| 2020 | Procurement | 50 | 21 | 19 | 3 | 3 | 5 | 0 | 75 | 6 | 35 |
| 2020 | Real property | 63 | 29 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Material management | 57 | 28 | 8 | 0 | 0 | 0 | 8 | 92 | 0 | 10 |
| 2020 | Information management | 39 | 31 | 16 | 4 | 3 | 1 | 6 | 75 | 8 | 70 |
| 2020 | Information technology | 50 | 27 | 9 | 6 | 1 | 4 | 3 | 83 | 7 | 230 |
| 2020 | Internal audit | 46 | 12 | 18 | 18 | 0 | 6 | 0 | 62 | 19 | 15 |
| 2020 | Evaluation | 35 | 34 | 21 | 0 | 7 | 0 | 3 | 71 | 7 | 30 |
| 2020 | Data sciences | 49 | 30 | 3 | 3 | 2 | 12 | 2 | 91 | 5 | 55 |
| 2020 | Policy | 40 | 33 | 9 | 6 | 5 | 6 | 1 | 79 | 11 | 490 |
| 2020 | Project management | 42 | 29 | 15 | 5 | 2 | 5 | 3 | 77 | 7 | 165 |
| 2020 | Other services to the public | 36 | 36 | 8 | 8 | 6 | 4 | 2 | 77 | 15 | 135 |
| 2020 | None of the above | 38 | 25 | 15 | 4 | 8 | 6 | 4 | 70 | 13 | 175 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 6 | 5 | 8 | 7 | 30 | 2 | 41 | 67 | 18 | 90 |
| 2024 | Intelligence analysts | 5 | 4 | 7 | 12 | 38 | 4 | 31 | 76 | 14 | 50 |
| 2024 | Federal regulators | 3 | 4 | 13 | 8 | 45 | 9 | 18 | 73 | 9 | 255 |
| 2024 | Compliance, inspection and enforcement | 3 | 4 | 12 | 9 | 45 | 6 | 22 | 74 | 9 | 340 |
| 2024 | Communications or public affairs | 2 | 4 | 14 | 8 | 31 | 8 | 33 | 66 | 11 | 170 |
| 2024 | Access to information and privacy | 0 | 5 | 8 | 10 | 33 | 11 | 33 | 76 | 9 | 20 |
| 2024 | Security | 6 | 0 | 18 | 6 | 54 | 0 | 16 | 71 | 8 | 25 |
| 2024 | Science and technology | 3 | 5 | 10 | 9 | 43 | 9 | 22 | 74 | 11 | 300 |
| 2024 | Legal services | 2 | 4 | 8 | 9 | 50 | 2 | 26 | 81 | 8 | 55 |
| 2024 | Administration and operations | 5 | 6 | 12 | 9 | 34 | 7 | 28 | 65 | 16 | 485 |
| 2024 | Human resources | 3 | 5 | 10 | 8 | 33 | 6 | 35 | 70 | 13 | 185 |
| 2024 | Financial management | 2 | 1 | 9 | 6 | 37 | 8 | 37 | 77 | 6 | 170 |
| 2024 | Procurement | 0 | 4 | 8 | 10 | 40 | 15 | 23 | 82 | 6 | 25 |
| 2024 | Real property | 0 | 8 | 13 | 7 | 51 | 0 | 21 | 74 | 10 | 15 |
| 2024 | Material management | 11 | 0 | 26 | 10 | 29 | 4 | 20 | 52 | 14 | 15 |
| 2024 | Information management | 4 | 6 | 4 | 1 | 51 | 5 | 29 | 79 | 15 | 55 |
| 2024 | Information technology | 4 | 8 | 10 | 6 | 38 | 10 | 24 | 66 | 18 | 210 |
| 2024 | Internal audit | 18 | 0 | 10 | 8 | 27 | 0 | 37 | 56 | 28 | 10 |
| 2024 | Evaluation | 4 | 3 | 16 | 2 | 45 | 11 | 19 | 68 | 9 | 35 |
| 2024 | Data sciences | 7 | 7 | 10 | 9 | 35 | 6 | 26 | 64 | 21 | 75 |
| 2024 | Policy | 4 | 6 | 12 | 8 | 33 | 9 | 28 | 65 | 17 | 465 |
| 2024 | Project management | 4 | 8 | 10 | 8 | 35 | 9 | 25 | 65 | 19 | 170 |
| 2024 | Other services to the public | 5 | 5 | 13 | 9 | 39 | 5 | 24 | 67 | 14 | 120 |
| 2024 | None of the above | 2 | 6 | 12 | 7 | 40 | 10 | 23 | 70 | 13 | 170 |
| 2022 | Client contact centre | 5 | 3 | 12 | 13 | 32 | 3 | 33 | 70 | 12 | 95 |
| 2022 | Federal regulators | 3 | 5 | 11 | 11 | 42 | 9 | 18 | 73 | 11 | 290 |
| 2022 | Compliance, inspection and enforcement | 1 | 6 | 10 | 6 | 47 | 6 | 24 | 75 | 10 | 380 |
| 2022 | Communications or public affairs | 4 | 3 | 12 | 4 | 36 | 6 | 35 | 68 | 11 | 215 |
| 2022 | Access to information and privacy | 6 | 0 | 13 | 0 | 30 | 9 | 42 | 61 | 12 | 20 |
| 2022 | Security | 0 | 0 | 3 | 8 | 42 | 0 | 47 | 94 | 0 | 30 |
| 2022 | Science and technology | 2 | 3 | 11 | 6 | 48 | 9 | 21 | 77 | 7 | 345 |
| 2022 | Legal services | 2 | 2 | 8 | 6 | 45 | 10 | 28 | 82 | 6 | 60 |
| 2022 | Administration and operations | 2 | 4 | 11 | 7 | 41 | 6 | 29 | 73 | 11 | 480 |
| 2022 | Human resources | 3 | 5 | 10 | 6 | 34 | 6 | 36 | 69 | 14 | 245 |
| 2022 | Financial management | 2 | 3 | 10 | 8 | 41 | 6 | 29 | 77 | 8 | 210 |
| 2022 | Procurement | 2 | 3 | 8 | 5 | 52 | 2 | 28 | 82 | 7 | 40 |
| 2022 | Real property | 6 | 6 | 6 | 0 | 42 | 0 | 41 | 70 | 20 | 15 |
| 2022 | Material management | 7 | 0 | 11 | 0 | 32 | 36 | 14 | 64 | 14 | 10 |
| 2022 | Information management | 1 | 7 | 10 | 7 | 46 | 5 | 24 | 75 | 11 | 70 |
| 2022 | Information technology | 4 | 5 | 13 | 3 | 46 | 6 | 23 | 69 | 13 | 230 |
| 2022 | Internal audit | 5 | 5 | 4 | 0 | 46 | 0 | 39 | 76 | 16 | 15 |
| 2022 | Evaluation | 4 | 6 | 9 | 8 | 47 | 5 | 21 | 73 | 14 | 40 |
| 2022 | Data sciences | 1 | 6 | 13 | 11 | 46 | 10 | 11 | 73 | 10 | 75 |
| 2022 | Policy | 3 | 5 | 11 | 7 | 40 | 7 | 27 | 71 | 12 | 545 |
| 2022 | Project management | 1 | 4 | 8 | 7 | 37 | 10 | 33 | 77 | 9 | 205 |
| 2022 | Other services to the public | 4 | 2 | 12 | 7 | 46 | 7 | 22 | 75 | 8 | 125 |
| 2022 | None of the above | 5 | 5 | 11 | 4 | 38 | 7 | 30 | 66 | 16 | 185 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 20 | 14 | 1 | 1 | 33 | 10 | 72 | 4 | 90 |
| 2024 | Intelligence analysts | 7 | 26 | 14 | 2 | 5 | 40 | 7 | 61 | 12 | 50 |
| 2024 | Federal regulators | 8 | 14 | 25 | 4 | 6 | 42 | 3 | 39 | 17 | 255 |
| 2024 | Compliance, inspection and enforcement | 7 | 12 | 20 | 5 | 6 | 43 | 6 | 38 | 22 | 340 |
| 2024 | Communications or public affairs | 6 | 16 | 27 | 6 | 4 | 36 | 4 | 37 | 18 | 170 |
| 2024 | Access to information and privacy | 12 | 4 | 30 | 5 | 0 | 41 | 8 | 32 | 10 | 20 |
| 2024 | Security | 25 | 8 | 18 | 6 | 0 | 32 | 10 | 57 | 11 | 25 |
| 2024 | Science and technology | 9 | 9 | 25 | 5 | 4 | 41 | 6 | 34 | 19 | 300 |
| 2024 | Legal services | 7 | 16 | 18 | 4 | 3 | 46 | 7 | 48 | 14 | 55 |
| 2024 | Administration and operations | 13 | 18 | 21 | 4 | 2 | 35 | 8 | 53 | 11 | 490 |
| 2024 | Human resources | 8 | 20 | 21 | 7 | 5 | 29 | 9 | 47 | 19 | 185 |
| 2024 | Financial management | 13 | 20 | 20 | 1 | 5 | 34 | 8 | 56 | 10 | 170 |
| 2024 | Procurement | 7 | 4 | 34 | 5 | 11 | 34 | 4 | 18 | 27 | 25 |
| 2024 | Real property | 25 | 36 | 20 | 6 | 0 | 13 | 0 | 69 | 7 | 15 |
| 2024 | Material management | 11 | 7 | 26 | 0 | 8 | 27 | 21 | 34 | 16 | 15 |
| 2024 | Information management | 19 | 10 | 20 | 1 | 4 | 35 | 10 | 53 | 10 | 55 |
| 2024 | Information technology | 14 | 16 | 18 | 4 | 2 | 39 | 7 | 55 | 11 | 210 |
| 2024 | Internal audit | 19 | 19 | 10 | 0 | 8 | 33 | 10 | 67 | 15 | 10 |
| 2024 | Evaluation | 3 | 6 | 12 | 11 | 5 | 54 | 9 | 25 | 44 | 35 |
| 2024 | Data sciences | 5 | 4 | 23 | 11 | 13 | 44 | 0 | 17 | 42 | 75 |
| 2024 | Policy | 6 | 15 | 23 | 4 | 7 | 40 | 6 | 39 | 19 | 465 |
| 2024 | Project management | 9 | 14 | 18 | 3 | 9 | 41 | 7 | 43 | 22 | 170 |
| 2024 | Other services to the public | 12 | 19 | 22 | 3 | 8 | 32 | 4 | 49 | 16 | 120 |
| 2024 | None of the above | 5 | 14 | 18 | 3 | 10 | 41 | 10 | 38 | 25 | 170 |
| 2022 | Client contact centre | 24 | 19 | 17 | 1 | 1 | 32 | 6 | 70 | 4 | 95 |
| 2022 | Federal regulators | 12 | 16 | 20 | 4 | 5 | 40 | 2 | 49 | 16 | 290 |
| 2022 | Compliance, inspection and enforcement | 8 | 14 | 21 | 3 | 4 | 44 | 5 | 45 | 14 | 380 |
| 2022 | Communications or public affairs | 9 | 17 | 22 | 2 | 1 | 44 | 5 | 51 | 6 | 215 |
| 2022 | Access to information and privacy | 13 | 9 | 22 | 4 | 4 | 40 | 7 | 42 | 17 | 20 |
| 2022 | Security | 12 | 13 | 24 | 0 | 0 | 44 | 7 | 51 | 0 | 30 |
| 2022 | Science and technology | 10 | 14 | 17 | 4 | 4 | 46 | 6 | 49 | 15 | 350 |
| 2022 | Legal services | 12 | 3 | 22 | 7 | 3 | 44 | 9 | 32 | 21 | 60 |
| 2022 | Administration and operations | 15 | 17 | 26 | 2 | 3 | 34 | 3 | 51 | 7 | 480 |
| 2022 | Human resources | 18 | 25 | 16 | 2 | 2 | 32 | 6 | 68 | 7 | 245 |
| 2022 | Financial management | 14 | 19 | 20 | 1 | 3 | 37 | 7 | 57 | 7 | 205 |
| 2022 | Procurement | 13 | 14 | 20 | 2 | 3 | 43 | 5 | 52 | 10 | 40 |
| 2022 | Real property | 12 | 26 | 27 | 8 | 0 | 27 | 0 | 52 | 11 | 15 |
| 2022 | Material management | 31 | 0 | 0 | 0 | 16 | 53 | 0 | 66 | 34 | 10 |
| 2022 | Information management | 16 | 17 | 24 | 5 | 1 | 33 | 4 | 52 | 10 | 70 |
| 2022 | Information technology | 10 | 14 | 18 | 5 | 4 | 41 | 8 | 46 | 18 | 230 |
| 2022 | Internal audit | 23 | 20 | 5 | 5 | 5 | 42 | 0 | 74 | 18 | 15 |
| 2022 | Evaluation | 10 | 11 | 28 | 0 | 0 | 51 | 0 | 42 | 0 | 40 |
| 2022 | Data sciences | 8 | 9 | 23 | 4 | 7 | 48 | 1 | 33 | 21 | 75 |
| 2022 | Policy | 8 | 14 | 19 | 4 | 4 | 48 | 4 | 44 | 17 | 545 |
| 2022 | Project management | 9 | 15 | 19 | 4 | 3 | 47 | 3 | 48 | 14 | 205 |
| 2022 | Other services to the public | 15 | 12 | 26 | 0 | 2 | 38 | 7 | 49 | 4 | 125 |
| 2022 | None of the above | 9 | 16 | 17 | 4 | 2 | 46 | 4 | 52 | 13 | 190 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 60 | 31 | 6 | 1 | 0 | 0 | 2 | 93 | 1 | 90 |
| 2024 | Intelligence analysts | 48 | 41 | 2 | 4 | 5 | 0 | 0 | 89 | 9 | 50 |
| 2024 | Federal regulators | 46 | 33 | 10 | 7 | 4 | 0 | 0 | 79 | 11 | 255 |
| 2024 | Compliance, inspection and enforcement | 48 | 36 | 6 | 5 | 4 | 0 | 0 | 84 | 10 | 345 |
| 2024 | Communications or public affairs | 40 | 33 | 12 | 9 | 5 | 0 | 0 | 74 | 14 | 170 |
| 2024 | Access to information and privacy | 47 | 27 | 15 | 0 | 5 | 6 | 0 | 78 | 5 | 20 |
| 2024 | Security | 60 | 34 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 25 |
| 2024 | Science and technology | 50 | 31 | 8 | 5 | 6 | 0 | 0 | 81 | 11 | 300 |
| 2024 | Legal services | 53 | 36 | 5 | 0 | 4 | 2 | 0 | 91 | 4 | 55 |
| 2024 | Administration and operations | 48 | 37 | 8 | 5 | 2 | 0 | 0 | 85 | 7 | 490 |
| 2024 | Human resources | 41 | 44 | 6 | 7 | 1 | 0 | 0 | 85 | 9 | 185 |
| 2024 | Financial management | 54 | 33 | 10 | 2 | 1 | 0 | 0 | 88 | 3 | 170 |
| 2024 | Procurement | 35 | 41 | 0 | 14 | 11 | 0 | 0 | 75 | 25 | 25 |
| 2024 | Real property | 52 | 48 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2024 | Material management | 36 | 27 | 9 | 0 | 22 | 7 | 0 | 67 | 24 | 15 |
| 2024 | Information management | 59 | 33 | 3 | 1 | 3 | 0 | 0 | 93 | 5 | 55 |
| 2024 | Information technology | 46 | 37 | 9 | 4 | 5 | 0 | 0 | 82 | 9 | 210 |
| 2024 | Internal audit | 46 | 36 | 10 | 0 | 8 | 0 | 0 | 82 | 8 | 10 |
| 2024 | Evaluation | 58 | 28 | 6 | 2 | 3 | 2 | 0 | 89 | 5 | 35 |
| 2024 | Data sciences | 47 | 30 | 9 | 7 | 8 | 0 | 0 | 77 | 14 | 75 |
| 2024 | Policy | 31 | 40 | 9 | 10 | 9 | 0 | 0 | 71 | 20 | 470 |
| 2024 | Project management | 41 | 39 | 9 | 4 | 6 | 0 | 0 | 80 | 10 | 170 |
| 2024 | Other services to the public | 48 | 31 | 10 | 3 | 7 | 1 | 0 | 80 | 10 | 120 |
| 2024 | None of the above | 40 | 38 | 9 | 6 | 5 | 1 | 0 | 79 | 11 | 170 |
| 2022 | Client contact centre | 60 | 32 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 95 |
| 2022 | Federal regulators | 46 | 36 | 8 | 6 | 3 | 1 | 0 | 83 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 47 | 36 | 8 | 5 | 4 | 0 | 0 | 83 | 9 | 380 |
| 2022 | Communications or public affairs | 54 | 35 | 7 | 2 | 1 | 0 | 0 | 90 | 3 | 215 |
| 2022 | Access to information and privacy | 69 | 12 | 4 | 6 | 9 | 0 | 0 | 81 | 15 | 20 |
| 2022 | Security | 62 | 24 | 4 | 3 | 4 | 3 | 0 | 89 | 7 | 30 |
| 2022 | Science and technology | 59 | 27 | 7 | 5 | 2 | 0 | 0 | 86 | 7 | 350 |
| 2022 | Legal services | 48 | 41 | 8 | 2 | 0 | 2 | 0 | 90 | 2 | 60 |
| 2022 | Administration and operations | 56 | 34 | 4 | 4 | 2 | 0 | 0 | 90 | 6 | 480 |
| 2022 | Human resources | 56 | 35 | 4 | 3 | 2 | 0 | 0 | 91 | 4 | 245 |
| 2022 | Financial management | 54 | 33 | 5 | 6 | 2 | 0 | 0 | 86 | 8 | 210 |
| 2022 | Procurement | 68 | 21 | 9 | 0 | 2 | 0 | 0 | 89 | 2 | 40 |
| 2022 | Real property | 66 | 27 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2022 | Material management | 25 | 45 | 24 | 0 | 6 | 0 | 0 | 70 | 6 | 10 |
| 2022 | Information management | 41 | 41 | 14 | 3 | 1 | 0 | 0 | 82 | 5 | 70 |
| 2022 | Information technology | 47 | 30 | 10 | 7 | 5 | 0 | 0 | 77 | 12 | 230 |
| 2022 | Internal audit | 59 | 21 | 15 | 0 | 5 | 0 | 0 | 80 | 5 | 15 |
| 2022 | Evaluation | 62 | 26 | 8 | 4 | 0 | 0 | 0 | 88 | 4 | 40 |
| 2022 | Data sciences | 51 | 30 | 6 | 8 | 5 | 0 | 0 | 81 | 14 | 75 |
| 2022 | Policy | 46 | 37 | 5 | 7 | 4 | 0 | 0 | 84 | 11 | 545 |
| 2022 | Project management | 48 | 35 | 7 | 8 | 2 | 0 | 0 | 83 | 9 | 205 |
| 2022 | Other services to the public | 57 | 27 | 10 | 2 | 2 | 2 | 0 | 85 | 5 | 125 |
| 2022 | None of the above | 53 | 29 | 10 | 4 | 4 | 0 | 1 | 82 | 8 | 185 |
| 2020 | Client contact centre | 66 | 28 | 3 | 1 | 1 | 0 | 0 | 95 | 3 | 80 |
| 2020 | Federal regulators | 53 | 33 | 8 | 4 | 2 | 0 | 0 | 86 | 6 | 275 |
| 2020 | Compliance, inspection and enforcement | 56 | 34 | 6 | 2 | 2 | 0 | 0 | 90 | 4 | 390 |
| 2020 | Communications or public affairs | 54 | 36 | 8 | 3 | 0 | 0 | 0 | 89 | 3 | 150 |
| 2020 | Access to information and privacy | 46 | 43 | 6 | 0 | 5 | 0 | 0 | 89 | 5 | 15 |
| 2020 | Security | 58 | 28 | 11 | 0 | 3 | 0 | 0 | 85 | 3 | 25 |
| 2020 | Science and technology | 52 | 28 | 11 | 7 | 3 | 0 | 0 | 80 | 10 | 310 |
| 2020 | Library services | 32 | 53 | 8 | 0 | 8 | 0 | 0 | 85 | 8 | 15 |
| 2020 | Legal services | 49 | 30 | 11 | 2 | 7 | 0 | 0 | 79 | 9 | 40 |
| 2020 | Administration and operations | 59 | 29 | 7 | 4 | 1 | 0 | 0 | 89 | 5 | 470 |
| 2020 | Human resources | 60 | 31 | 6 | 3 | 0 | 0 | 0 | 91 | 3 | 200 |
| 2020 | Financial management | 62 | 34 | 3 | 2 | 0 | 0 | 0 | 95 | 2 | 185 |
| 2020 | Procurement | 55 | 27 | 13 | 2 | 2 | 0 | 0 | 82 | 5 | 35 |
| 2020 | Real property | 68 | 32 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 49 | 43 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 10 |
| 2020 | Information management | 51 | 42 | 4 | 1 | 1 | 0 | 0 | 93 | 3 | 70 |
| 2020 | Information technology | 59 | 30 | 7 | 2 | 1 | 0 | 0 | 89 | 3 | 235 |
| 2020 | Internal audit | 58 | 30 | 12 | 0 | 0 | 0 | 0 | 88 | 0 | 15 |
| 2020 | Evaluation | 52 | 31 | 7 | 7 | 3 | 0 | 0 | 83 | 10 | 30 |
| 2020 | Data sciences | 66 | 26 | 6 | 0 | 2 | 0 | 0 | 92 | 2 | 55 |
| 2020 | Policy | 59 | 30 | 7 | 3 | 1 | 0 | 0 | 89 | 4 | 490 |
| 2020 | Project management | 61 | 29 | 5 | 3 | 1 | 2 | 0 | 91 | 4 | 165 |
| 2020 | Other services to the public | 54 | 23 | 12 | 6 | 4 | 1 | 0 | 78 | 10 | 135 |
| 2020 | None of the above | 49 | 32 | 8 | 4 | 6 | 1 | 1 | 81 | 11 | 175 |
| 2019 | Client contact centre | 54 | 36 | 7 | 2 | 1 | 0 | 0 | 89 | 4 | 85 |
| 2019 | Federal regulators | 44 | 33 | 9 | 8 | 5 | 1 | 0 | 78 | 12 | 280 |
| 2019 | Compliance, inspection and enforcement | 48 | 35 | 9 | 3 | 5 | 0 | 0 | 83 | 8 | 425 |
| 2019 | Communications or public affairs | 46 | 40 | 5 | 7 | 1 | 1 | 0 | 87 | 8 | 175 |
| 2019 | Access to information and privacy | 24 | 59 | 17 | 0 | 0 | 0 | 0 | 83 | 0 | 10 |
| 2019 | Security | 59 | 41 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 20 |
| 2019 | Science and technology | 51 | 32 | 8 | 7 | 3 | 0 | 0 | 83 | 10 | 290 |
| 2019 | Library services | 54 | 23 | 6 | 12 | 6 | 0 | 0 | 76 | 18 | 15 |
| 2019 | Legal services | 56 | 30 | 4 | 4 | 6 | 0 | 0 | 86 | 10 | 50 |
| 2019 | Administration and operations | 57 | 27 | 7 | 5 | 3 | 1 | 0 | 85 | 7 | 490 |
| 2019 | Human resources | 66 | 25 | 8 | 0 | 1 | 0 | 0 | 91 | 1 | 195 |
| 2019 | Financial management | 61 | 27 | 7 | 2 | 1 | 2 | 1 | 90 | 3 | 175 |
| 2019 | Procurement | 61 | 13 | 17 | 10 | 0 | 0 | 0 | 73 | 10 | 30 |
| 2019 | Real property | 54 | 39 | 7 | 0 | 0 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Material management | 76 | 7 | 0 | 10 | 0 | 0 | 7 | 89 | 11 | 15 |
| 2019 | Information management | 56 | 33 | 8 | 2 | 1 | 0 | 0 | 89 | 3 | 85 |
| 2019 | Information technology | 54 | 31 | 7 | 5 | 1 | 0 | 0 | 86 | 6 | 250 |
| 2019 | Internal audit | 51 | 45 | 5 | 0 | 0 | 0 | 0 | 95 | 0 | 20 |
| 2019 | Evaluation | 50 | 29 | 15 | 0 | 3 | 3 | 0 | 81 | 3 | 30 |
| 2019 | Data sciences | 68 | 25 | 6 | 2 | 0 | 0 | 0 | 92 | 2 | 50 |
| 2019 | Policy | 62 | 28 | 5 | 3 | 2 | 0 | 0 | 90 | 4 | 485 |
| 2019 | Project management | 55 | 27 | 9 | 6 | 3 | 0 | 0 | 82 | 8 | 165 |
| 2019 | Other services to the public | 49 | 28 | 13 | 3 | 6 | 1 | 0 | 78 | 9 | 100 |
| 2019 | None of the above | 47 | 34 | 10 | 4 | 4 | 1 | 0 | 83 | 8 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 45 | 38 | 10 | 5 | 0 | 0 | 2 | 85 | 5 | 90 |
| 2024 | Intelligence analysts | 42 | 34 | 9 | 7 | 4 | 4 | 0 | 79 | 12 | 50 |
| 2024 | Federal regulators | 39 | 32 | 15 | 9 | 5 | 0 | 0 | 71 | 14 | 255 |
| 2024 | Compliance, inspection and enforcement | 40 | 33 | 16 | 5 | 6 | 0 | 0 | 73 | 11 | 345 |
| 2024 | Communications or public affairs | 29 | 36 | 15 | 12 | 6 | 1 | 0 | 66 | 19 | 170 |
| 2024 | Access to information and privacy | 45 | 35 | 20 | 0 | 0 | 0 | 0 | 80 | 0 | 20 |
| 2024 | Security | 39 | 49 | 4 | 8 | 0 | 0 | 0 | 88 | 8 | 25 |
| 2024 | Science and technology | 46 | 29 | 13 | 7 | 5 | 0 | 0 | 75 | 12 | 300 |
| 2024 | Legal services | 54 | 24 | 10 | 6 | 4 | 2 | 0 | 80 | 10 | 55 |
| 2024 | Administration and operations | 43 | 33 | 12 | 6 | 5 | 1 | 0 | 76 | 11 | 490 |
| 2024 | Human resources | 35 | 40 | 14 | 7 | 4 | 0 | 0 | 75 | 11 | 185 |
| 2024 | Financial management | 42 | 42 | 10 | 2 | 3 | 0 | 0 | 84 | 5 | 170 |
| 2024 | Procurement | 18 | 38 | 20 | 17 | 7 | 0 | 0 | 56 | 24 | 25 |
| 2024 | Real property | 31 | 47 | 0 | 16 | 6 | 0 | 0 | 79 | 21 | 15 |
| 2024 | Material management | 23 | 29 | 0 | 14 | 18 | 15 | 0 | 62 | 38 | 15 |
| 2024 | Information management | 51 | 35 | 11 | 0 | 3 | 0 | 0 | 86 | 3 | 55 |
| 2024 | Information technology | 43 | 32 | 14 | 7 | 4 | 1 | 0 | 75 | 11 | 210 |
| 2024 | Internal audit | 46 | 36 | 10 | 0 | 8 | 0 | 0 | 82 | 8 | 10 |
| 2024 | Evaluation | 55 | 17 | 6 | 12 | 7 | 2 | 0 | 73 | 20 | 35 |
| 2024 | Data sciences | 37 | 30 | 16 | 8 | 9 | 0 | 0 | 67 | 17 | 75 |
| 2024 | Policy | 26 | 35 | 18 | 13 | 8 | 0 | 0 | 61 | 21 | 470 |
| 2024 | Project management | 31 | 39 | 17 | 7 | 6 | 1 | 0 | 70 | 12 | 170 |
| 2024 | Other services to the public | 39 | 38 | 9 | 8 | 6 | 0 | 0 | 77 | 14 | 120 |
| 2024 | None of the above | 31 | 37 | 16 | 7 | 7 | 1 | 2 | 70 | 14 | 170 |
| 2022 | Client contact centre | 52 | 30 | 15 | 3 | 0 | 0 | 0 | 82 | 3 | 95 |
| 2022 | Federal regulators | 45 | 32 | 11 | 8 | 3 | 2 | 0 | 78 | 11 | 290 |
| 2022 | Compliance, inspection and enforcement | 37 | 35 | 12 | 10 | 5 | 1 | 0 | 73 | 15 | 380 |
| 2022 | Communications or public affairs | 44 | 35 | 14 | 5 | 1 | 0 | 0 | 79 | 6 | 215 |
| 2022 | Access to information and privacy | 57 | 15 | 23 | 0 | 4 | 0 | 0 | 72 | 4 | 20 |
| 2022 | Security | 56 | 25 | 12 | 3 | 4 | 0 | 0 | 81 | 7 | 30 |
| 2022 | Science and technology | 54 | 27 | 12 | 5 | 2 | 0 | 0 | 81 | 7 | 350 |
| 2022 | Legal services | 43 | 29 | 20 | 4 | 3 | 0 | 0 | 72 | 8 | 60 |
| 2022 | Administration and operations | 51 | 28 | 11 | 6 | 3 | 1 | 0 | 79 | 9 | 480 |
| 2022 | Human resources | 47 | 39 | 8 | 2 | 3 | 1 | 0 | 86 | 6 | 245 |
| 2022 | Financial management | 50 | 31 | 9 | 5 | 6 | 0 | 0 | 81 | 11 | 210 |
| 2022 | Procurement | 61 | 26 | 9 | 2 | 2 | 0 | 0 | 87 | 4 | 40 |
| 2022 | Real property | 31 | 47 | 21 | 0 | 0 | 0 | 0 | 79 | 0 | 15 |
| 2022 | Material management | 32 | 31 | 14 | 10 | 13 | 0 | 0 | 63 | 23 | 10 |
| 2022 | Information management | 41 | 37 | 13 | 7 | 2 | 0 | 0 | 78 | 9 | 70 |
| 2022 | Information technology | 43 | 26 | 13 | 13 | 6 | 0 | 0 | 69 | 18 | 230 |
| 2022 | Internal audit | 39 | 36 | 15 | 5 | 5 | 0 | 0 | 75 | 10 | 15 |
| 2022 | Evaluation | 58 | 32 | 7 | 2 | 2 | 0 | 0 | 89 | 4 | 40 |
| 2022 | Data sciences | 44 | 28 | 13 | 7 | 8 | 0 | 0 | 72 | 15 | 75 |
| 2022 | Policy | 39 | 35 | 11 | 8 | 5 | 1 | 0 | 75 | 13 | 545 |
| 2022 | Project management | 39 | 36 | 15 | 6 | 4 | 1 | 0 | 75 | 9 | 205 |
| 2022 | Other services to the public | 49 | 25 | 14 | 4 | 7 | 1 | 0 | 75 | 11 | 125 |
| 2022 | None of the above | 44 | 29 | 15 | 5 | 6 | 0 | 1 | 74 | 11 | 190 |
| 2020 | Client contact centre | 54 | 28 | 13 | 1 | 1 | 2 | 0 | 84 | 3 | 80 |
| 2020 | Federal regulators | 41 | 35 | 14 | 6 | 3 | 1 | 0 | 77 | 9 | 275 |
| 2020 | Compliance, inspection and enforcement | 44 | 35 | 14 | 4 | 2 | 0 | 0 | 79 | 7 | 390 |
| 2020 | Communications or public affairs | 37 | 33 | 17 | 10 | 3 | 0 | 0 | 70 | 13 | 150 |
| 2020 | Access to information and privacy | 35 | 31 | 29 | 0 | 5 | 0 | 0 | 66 | 5 | 20 |
| 2020 | Security | 58 | 17 | 18 | 4 | 3 | 0 | 0 | 75 | 7 | 25 |
| 2020 | Science and technology | 48 | 27 | 14 | 5 | 4 | 1 | 0 | 76 | 9 | 305 |
| 2020 | Library services | 40 | 22 | 23 | 7 | 8 | 0 | 0 | 62 | 15 | 15 |
| 2020 | Legal services | 43 | 21 | 11 | 16 | 9 | 0 | 0 | 64 | 26 | 40 |
| 2020 | Administration and operations | 55 | 27 | 10 | 4 | 3 | 0 | 0 | 83 | 7 | 470 |
| 2020 | Human resources | 53 | 29 | 10 | 7 | 1 | 0 | 0 | 82 | 7 | 200 |
| 2020 | Financial management | 58 | 29 | 10 | 3 | 0 | 0 | 0 | 87 | 3 | 185 |
| 2020 | Procurement | 50 | 29 | 13 | 2 | 3 | 3 | 0 | 81 | 5 | 35 |
| 2020 | Real property | 52 | 40 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 35 | 39 | 8 | 8 | 11 | 0 | 0 | 73 | 19 | 10 |
| 2020 | Information management | 49 | 32 | 15 | 1 | 1 | 0 | 0 | 82 | 3 | 70 |
| 2020 | Information technology | 54 | 30 | 11 | 3 | 3 | 0 | 0 | 84 | 6 | 235 |
| 2020 | Internal audit | 49 | 32 | 6 | 6 | 6 | 0 | 0 | 81 | 13 | 15 |
| 2020 | Evaluation | 41 | 36 | 10 | 7 | 7 | 0 | 0 | 77 | 13 | 30 |
| 2020 | Data sciences | 60 | 20 | 9 | 3 | 3 | 0 | 4 | 84 | 6 | 55 |
| 2020 | Policy | 51 | 32 | 11 | 3 | 2 | 0 | 0 | 84 | 5 | 490 |
| 2020 | Project management | 55 | 24 | 12 | 4 | 5 | 0 | 0 | 79 | 9 | 165 |
| 2020 | Other services to the public | 45 | 26 | 10 | 10 | 8 | 1 | 0 | 72 | 18 | 135 |
| 2020 | None of the above | 39 | 29 | 15 | 11 | 4 | 1 | 1 | 69 | 15 | 175 |
| 2019 | Client contact centre | 39 | 39 | 12 | 7 | 3 | 1 | 0 | 79 | 9 | 85 |
| 2019 | Federal regulators | 36 | 30 | 20 | 7 | 7 | 1 | 0 | 66 | 13 | 275 |
| 2019 | Compliance, inspection and enforcement | 39 | 29 | 18 | 8 | 6 | 0 | 0 | 68 | 13 | 425 |
| 2019 | Communications or public affairs | 43 | 28 | 15 | 7 | 4 | 2 | 0 | 72 | 12 | 175 |
| 2019 | Access to information and privacy | 24 | 42 | 17 | 9 | 9 | 0 | 0 | 66 | 17 | 10 |
| 2019 | Security | 54 | 29 | 12 | 4 | 0 | 0 | 0 | 84 | 4 | 20 |
| 2019 | Science and technology | 44 | 26 | 18 | 7 | 5 | 0 | 0 | 70 | 13 | 290 |
| 2019 | Library services | 37 | 28 | 12 | 6 | 18 | 0 | 0 | 65 | 23 | 15 |
| 2019 | Legal services | 52 | 22 | 14 | 8 | 4 | 0 | 0 | 74 | 12 | 50 |
| 2019 | Administration and operations | 49 | 31 | 12 | 4 | 4 | 1 | 0 | 80 | 8 | 495 |
| 2019 | Human resources | 53 | 32 | 11 | 2 | 1 | 0 | 0 | 85 | 3 | 195 |
| 2019 | Financial management | 52 | 29 | 9 | 6 | 2 | 2 | 1 | 83 | 8 | 175 |
| 2019 | Procurement | 54 | 10 | 33 | 0 | 0 | 3 | 0 | 66 | 0 | 30 |
| 2019 | Real property | 34 | 20 | 19 | 20 | 7 | 0 | 0 | 54 | 27 | 15 |
| 2019 | Material management | 70 | 13 | 7 | 10 | 0 | 0 | 0 | 83 | 10 | 15 |
| 2019 | Information management | 44 | 36 | 13 | 3 | 5 | 0 | 0 | 80 | 8 | 85 |
| 2019 | Information technology | 43 | 32 | 15 | 5 | 4 | 0 | 0 | 75 | 9 | 250 |
| 2019 | Internal audit | 41 | 27 | 23 | 8 | 0 | 0 | 0 | 68 | 8 | 20 |
| 2019 | Evaluation | 37 | 45 | 12 | 3 | 3 | 0 | 0 | 82 | 6 | 30 |
| 2019 | Data sciences | 57 | 32 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 50 |
| 2019 | Policy | 55 | 28 | 10 | 5 | 2 | 0 | 0 | 83 | 7 | 485 |
| 2019 | Project management | 44 | 29 | 13 | 8 | 6 | 1 | 0 | 73 | 13 | 165 |
| 2019 | Other services to the public | 37 | 32 | 21 | 5 | 6 | 0 | 0 | 69 | 10 | 105 |
| 2019 | None of the above | 38 | 29 | 17 | 9 | 6 | 1 | 0 | 68 | 15 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 40 | 40 | 17 | 1 | 0 | 1 | 2 | 82 | 1 | 90 |
| 2024 | Intelligence analysts | 39 | 37 | 12 | 8 | 4 | 0 | 0 | 76 | 12 | 50 |
| 2024 | Federal regulators | 35 | 35 | 15 | 11 | 4 | 0 | 0 | 70 | 15 | 255 |
| 2024 | Compliance, inspection and enforcement | 34 | 38 | 13 | 9 | 6 | 0 | 0 | 72 | 15 | 345 |
| 2024 | Communications or public affairs | 29 | 38 | 14 | 12 | 7 | 1 | 0 | 67 | 19 | 170 |
| 2024 | Access to information and privacy | 39 | 36 | 19 | 0 | 5 | 0 | 0 | 75 | 5 | 20 |
| 2024 | Security | 41 | 43 | 5 | 10 | 0 | 0 | 0 | 84 | 10 | 25 |
| 2024 | Science and technology | 44 | 32 | 10 | 8 | 6 | 0 | 0 | 76 | 14 | 300 |
| 2024 | Legal services | 47 | 33 | 11 | 6 | 4 | 0 | 0 | 79 | 10 | 55 |
| 2024 | Administration and operations | 40 | 36 | 13 | 6 | 4 | 1 | 0 | 76 | 11 | 490 |
| 2024 | Human resources | 32 | 44 | 12 | 9 | 3 | 0 | 0 | 76 | 12 | 185 |
| 2024 | Financial management | 36 | 47 | 11 | 4 | 3 | 0 | 0 | 82 | 7 | 170 |
| 2024 | Procurement | 18 | 42 | 18 | 10 | 11 | 0 | 0 | 61 | 21 | 25 |
| 2024 | Real property | 24 | 62 | 0 | 8 | 6 | 0 | 0 | 86 | 14 | 15 |
| 2024 | Material management | 30 | 22 | 8 | 9 | 14 | 17 | 0 | 63 | 27 | 15 |
| 2024 | Information management | 55 | 34 | 8 | 1 | 2 | 0 | 0 | 89 | 3 | 55 |
| 2024 | Information technology | 39 | 34 | 14 | 7 | 6 | 0 | 0 | 73 | 13 | 210 |
| 2024 | Internal audit | 46 | 20 | 16 | 10 | 8 | 0 | 0 | 66 | 18 | 10 |
| 2024 | Evaluation | 46 | 28 | 6 | 10 | 7 | 2 | 0 | 76 | 17 | 35 |
| 2024 | Data sciences | 31 | 34 | 18 | 7 | 10 | 0 | 0 | 64 | 17 | 75 |
| 2024 | Policy | 25 | 36 | 14 | 14 | 11 | 0 | 0 | 61 | 25 | 470 |
| 2024 | Project management | 25 | 45 | 16 | 10 | 4 | 0 | 0 | 70 | 13 | 170 |
| 2024 | Other services to the public | 36 | 32 | 15 | 9 | 7 | 0 | 0 | 69 | 16 | 120 |
| 2024 | None of the above | 31 | 37 | 17 | 7 | 7 | 0 | 0 | 68 | 14 | 170 |
| 2022 | Client contact centre | 50 | 28 | 17 | 5 | 0 | 0 | 0 | 78 | 5 | 95 |
| 2022 | Federal regulators | 40 | 33 | 13 | 10 | 3 | 1 | 0 | 74 | 13 | 290 |
| 2022 | Compliance, inspection and enforcement | 35 | 36 | 12 | 10 | 6 | 1 | 0 | 72 | 16 | 380 |
| 2022 | Communications or public affairs | 41 | 41 | 11 | 6 | 1 | 0 | 0 | 81 | 8 | 215 |
| 2022 | Access to information and privacy | 49 | 23 | 12 | 6 | 9 | 0 | 0 | 72 | 15 | 20 |
| 2022 | Security | 42 | 38 | 12 | 3 | 4 | 0 | 0 | 81 | 7 | 30 |
| 2022 | Science and technology | 51 | 29 | 11 | 6 | 2 | 1 | 0 | 80 | 8 | 350 |
| 2022 | Legal services | 42 | 32 | 17 | 6 | 2 | 2 | 0 | 75 | 8 | 60 |
| 2022 | Administration and operations | 47 | 33 | 9 | 7 | 3 | 0 | 0 | 81 | 10 | 480 |
| 2022 | Human resources | 48 | 36 | 8 | 5 | 3 | 0 | 0 | 83 | 8 | 245 |
| 2022 | Financial management | 47 | 32 | 12 | 5 | 3 | 1 | 0 | 80 | 8 | 210 |
| 2022 | Procurement | 58 | 30 | 7 | 2 | 2 | 0 | 0 | 89 | 4 | 40 |
| 2022 | Real property | 13 | 71 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 15 |
| 2022 | Material management | 32 | 24 | 22 | 7 | 16 | 0 | 0 | 56 | 23 | 10 |
| 2022 | Information management | 39 | 37 | 13 | 6 | 4 | 0 | 0 | 76 | 11 | 70 |
| 2022 | Information technology | 39 | 25 | 15 | 15 | 6 | 0 | 0 | 64 | 21 | 230 |
| 2022 | Internal audit | 34 | 46 | 10 | 0 | 10 | 0 | 0 | 80 | 10 | 15 |
| 2022 | Evaluation | 63 | 25 | 8 | 2 | 2 | 0 | 0 | 88 | 4 | 40 |
| 2022 | Data sciences | 45 | 23 | 11 | 13 | 8 | 0 | 0 | 69 | 20 | 75 |
| 2022 | Policy | 37 | 37 | 11 | 9 | 6 | 0 | 0 | 74 | 14 | 545 |
| 2022 | Project management | 35 | 41 | 10 | 9 | 4 | 0 | 0 | 76 | 14 | 205 |
| 2022 | Other services to the public | 48 | 25 | 13 | 8 | 6 | 0 | 0 | 73 | 14 | 125 |
| 2022 | None of the above | 44 | 28 | 15 | 5 | 7 | 0 | 1 | 73 | 12 | 190 |
| 2020 | Client contact centre | 50 | 36 | 10 | 2 | 1 | 0 | 0 | 86 | 4 | 80 |
| 2020 | Federal regulators | 40 | 37 | 13 | 7 | 3 | 0 | 0 | 77 | 10 | 275 |
| 2020 | Compliance, inspection and enforcement | 39 | 41 | 12 | 6 | 2 | 0 | 0 | 80 | 8 | 390 |
| 2020 | Communications or public affairs | 38 | 34 | 16 | 9 | 3 | 0 | 0 | 72 | 12 | 145 |
| 2020 | Access to information and privacy | 30 | 31 | 34 | 5 | 0 | 0 | 0 | 61 | 5 | 20 |
| 2020 | Security | 55 | 14 | 21 | 7 | 3 | 0 | 0 | 68 | 11 | 25 |
| 2020 | Science and technology | 45 | 30 | 15 | 5 | 4 | 1 | 0 | 76 | 10 | 310 |
| 2020 | Library services | 47 | 23 | 15 | 7 | 8 | 0 | 0 | 70 | 15 | 15 |
| 2020 | Legal services | 39 | 23 | 13 | 16 | 9 | 0 | 0 | 61 | 26 | 40 |
| 2020 | Administration and operations | 54 | 28 | 11 | 4 | 3 | 0 | 0 | 82 | 7 | 465 |
| 2020 | Human resources | 51 | 32 | 11 | 4 | 2 | 0 | 0 | 82 | 6 | 200 |
| 2020 | Financial management | 58 | 31 | 8 | 2 | 1 | 0 | 0 | 89 | 3 | 180 |
| 2020 | Procurement | 46 | 38 | 6 | 8 | 3 | 0 | 0 | 84 | 11 | 35 |
| 2020 | Real property | 44 | 48 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 35 | 46 | 8 | 0 | 11 | 0 | 0 | 81 | 11 | 10 |
| 2020 | Information management | 42 | 40 | 15 | 3 | 0 | 0 | 0 | 82 | 3 | 70 |
| 2020 | Information technology | 52 | 30 | 11 | 5 | 2 | 0 | 0 | 82 | 7 | 235 |
| 2020 | Internal audit | 46 | 36 | 6 | 12 | 0 | 0 | 0 | 82 | 12 | 15 |
| 2020 | Evaluation | 52 | 28 | 3 | 10 | 7 | 0 | 0 | 80 | 17 | 30 |
| 2020 | Data sciences | 53 | 32 | 8 | 3 | 3 | 0 | 0 | 86 | 6 | 55 |
| 2020 | Policy | 50 | 33 | 10 | 5 | 2 | 0 | 0 | 83 | 7 | 490 |
| 2020 | Project management | 51 | 31 | 9 | 6 | 2 | 2 | 0 | 83 | 8 | 165 |
| 2020 | Other services to the public | 43 | 30 | 10 | 11 | 6 | 0 | 0 | 73 | 17 | 130 |
| 2020 | None of the above | 37 | 32 | 15 | 11 | 4 | 1 | 1 | 69 | 15 | 170 |
| 2019 | Client contact centre | 41 | 34 | 16 | 5 | 4 | 0 | 0 | 75 | 9 | 85 |
| 2019 | Federal regulators | 34 | 35 | 14 | 11 | 6 | 0 | 0 | 69 | 17 | 280 |
| 2019 | Compliance, inspection and enforcement | 35 | 37 | 10 | 11 | 6 | 0 | 0 | 73 | 17 | 425 |
| 2019 | Communications or public affairs | 40 | 29 | 17 | 9 | 3 | 1 | 1 | 70 | 13 | 175 |
| 2019 | Access to information and privacy | 24 | 33 | 34 | 0 | 9 | 0 | 0 | 57 | 9 | 10 |
| 2019 | Security | 51 | 36 | 4 | 4 | 4 | 0 | 0 | 88 | 8 | 20 |
| 2019 | Science and technology | 43 | 26 | 17 | 10 | 3 | 0 | 0 | 69 | 13 | 285 |
| 2019 | Library services | 37 | 34 | 6 | 6 | 18 | 0 | 0 | 71 | 23 | 15 |
| 2019 | Legal services | 47 | 29 | 12 | 6 | 6 | 0 | 0 | 76 | 12 | 50 |
| 2019 | Administration and operations | 47 | 33 | 10 | 5 | 4 | 0 | 0 | 80 | 9 | 490 |
| 2019 | Human resources | 48 | 37 | 10 | 3 | 1 | 0 | 0 | 85 | 5 | 195 |
| 2019 | Financial management | 52 | 28 | 8 | 6 | 2 | 2 | 1 | 83 | 8 | 175 |
| 2019 | Procurement | 57 | 16 | 27 | 0 | 0 | 0 | 0 | 73 | 0 | 30 |
| 2019 | Real property | 34 | 27 | 19 | 20 | 0 | 0 | 0 | 61 | 20 | 15 |
| 2019 | Material management | 63 | 27 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 15 |
| 2019 | Information management | 40 | 40 | 13 | 4 | 2 | 0 | 0 | 80 | 6 | 85 |
| 2019 | Information technology | 42 | 35 | 12 | 5 | 4 | 0 | 0 | 78 | 10 | 250 |
| 2019 | Internal audit | 41 | 45 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 20 |
| 2019 | Evaluation | 30 | 48 | 12 | 6 | 3 | 0 | 0 | 79 | 9 | 30 |
| 2019 | Data sciences | 52 | 35 | 11 | 2 | 0 | 0 | 0 | 87 | 2 | 50 |
| 2019 | Policy | 52 | 32 | 8 | 5 | 2 | 0 | 0 | 85 | 7 | 485 |
| 2019 | Project management | 42 | 33 | 12 | 7 | 6 | 0 | 0 | 75 | 13 | 165 |
| 2019 | Other services to the public | 31 | 36 | 19 | 9 | 5 | 0 | 0 | 67 | 14 | 105 |
| 2019 | None of the above | 38 | 30 | 17 | 8 | 6 | 2 | 0 | 69 | 14 | 210 |
Mobility and Retention
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 33 | 27 | 19 | 10 | 1 | 7 | 2 | 66 | 13 | 90 |
| 2024 | Intelligence analysts | 39 | 26 | 12 | 10 | 6 | 7 | 0 | 70 | 17 | 50 |
| 2024 | Federal regulators | 36 | 25 | 17 | 12 | 5 | 6 | 0 | 64 | 18 | 255 |
| 2024 | Compliance, inspection and enforcement | 33 | 28 | 14 | 13 | 6 | 5 | 0 | 65 | 20 | 345 |
| 2024 | Communications or public affairs | 25 | 26 | 19 | 14 | 10 | 6 | 0 | 54 | 26 | 170 |
| 2024 | Access to information and privacy | 46 | 35 | 10 | 0 | 9 | 0 | 0 | 81 | 9 | 20 |
| 2024 | Security | 20 | 42 | 17 | 10 | 8 | 3 | 0 | 64 | 18 | 25 |
| 2024 | Science and technology | 45 | 22 | 15 | 9 | 6 | 2 | 0 | 68 | 16 | 300 |
| 2024 | Legal services | 44 | 27 | 16 | 8 | 5 | 0 | 0 | 71 | 13 | 55 |
| 2024 | Administration and operations | 39 | 22 | 18 | 12 | 6 | 3 | 0 | 63 | 19 | 490 |
| 2024 | Human resources | 35 | 29 | 11 | 12 | 6 | 6 | 1 | 69 | 19 | 185 |
| 2024 | Financial management | 35 | 32 | 17 | 7 | 7 | 2 | 1 | 69 | 14 | 170 |
| 2024 | Procurement | 18 | 29 | 30 | 5 | 16 | 3 | 0 | 48 | 21 | 25 |
| 2024 | Real property | 39 | 26 | 7 | 8 | 8 | 13 | 0 | 74 | 18 | 15 |
| 2024 | Material management | 23 | 27 | 25 | 0 | 18 | 7 | 0 | 54 | 19 | 15 |
| 2024 | Information management | 41 | 25 | 19 | 5 | 3 | 4 | 2 | 71 | 8 | 55 |
| 2024 | Information technology | 40 | 27 | 14 | 6 | 9 | 3 | 0 | 70 | 15 | 210 |
| 2024 | Internal audit | 38 | 10 | 34 | 10 | 8 | 0 | 0 | 48 | 18 | 10 |
| 2024 | Evaluation | 44 | 9 | 14 | 14 | 10 | 8 | 0 | 58 | 26 | 35 |
| 2024 | Data sciences | 28 | 21 | 15 | 15 | 10 | 11 | 0 | 55 | 28 | 75 |
| 2024 | Policy | 23 | 26 | 20 | 15 | 12 | 4 | 1 | 51 | 28 | 470 |
| 2024 | Project management | 27 | 35 | 16 | 7 | 10 | 5 | 0 | 65 | 18 | 170 |
| 2024 | Other services to the public | 40 | 26 | 13 | 9 | 8 | 5 | 0 | 69 | 18 | 120 |
| 2024 | None of the above | 32 | 28 | 19 | 6 | 9 | 4 | 2 | 64 | 16 | 170 |
| 2022 | Client contact centre | 47 | 26 | 7 | 9 | 6 | 5 | 0 | 76 | 16 | 95 |
| 2022 | Federal regulators | 37 | 24 | 15 | 13 | 6 | 5 | 0 | 64 | 20 | 290 |
| 2022 | Compliance, inspection and enforcement | 30 | 25 | 17 | 11 | 10 | 7 | 0 | 59 | 22 | 380 |
| 2022 | Communications or public affairs | 31 | 27 | 17 | 11 | 6 | 5 | 3 | 63 | 18 | 215 |
| 2022 | Access to information and privacy | 38 | 10 | 21 | 17 | 4 | 5 | 5 | 53 | 23 | 20 |
| 2022 | Security | 28 | 32 | 7 | 11 | 7 | 14 | 0 | 70 | 21 | 30 |
| 2022 | Science and technology | 48 | 24 | 14 | 7 | 4 | 3 | 1 | 74 | 11 | 350 |
| 2022 | Legal services | 34 | 32 | 14 | 7 | 6 | 5 | 2 | 71 | 14 | 60 |
| 2022 | Administration and operations | 40 | 24 | 17 | 9 | 6 | 3 | 0 | 66 | 16 | 480 |
| 2022 | Human resources | 41 | 27 | 16 | 8 | 4 | 3 | 0 | 71 | 13 | 245 |
| 2022 | Financial management | 40 | 27 | 15 | 8 | 5 | 5 | 0 | 70 | 14 | 210 |
| 2022 | Procurement | 43 | 20 | 18 | 10 | 2 | 4 | 2 | 67 | 13 | 40 |
| 2022 | Real property | 33 | 40 | 20 | 7 | 0 | 0 | 0 | 73 | 7 | 15 |
| 2022 | Material management | 21 | 15 | 18 | 33 | 0 | 14 | 0 | 42 | 38 | 10 |
| 2022 | Information management | 38 | 31 | 14 | 10 | 6 | 1 | 1 | 70 | 16 | 70 |
| 2022 | Information technology | 32 | 24 | 23 | 9 | 8 | 3 | 0 | 58 | 18 | 230 |
| 2022 | Internal audit | 28 | 20 | 22 | 10 | 20 | 0 | 0 | 47 | 30 | 15 |
| 2022 | Evaluation | 48 | 31 | 19 | 0 | 2 | 0 | 0 | 79 | 2 | 40 |
| 2022 | Data sciences | 21 | 33 | 21 | 8 | 11 | 6 | 0 | 57 | 20 | 75 |
| 2022 | Policy | 29 | 23 | 21 | 14 | 8 | 6 | 0 | 55 | 23 | 545 |
| 2022 | Project management | 32 | 23 | 20 | 13 | 8 | 4 | 0 | 57 | 22 | 205 |
| 2022 | Other services to the public | 36 | 30 | 12 | 8 | 10 | 5 | 0 | 69 | 19 | 125 |
| 2022 | None of the above | 36 | 21 | 18 | 6 | 12 | 6 | 1 | 61 | 20 | 190 |
| 2020 | Client contact centre | 42 | 25 | 17 | 8 | 8 | 1 | 0 | 68 | 15 | 80 |
| 2020 | Federal regulators | 35 | 26 | 21 | 9 | 5 | 4 | 1 | 64 | 14 | 275 |
| 2020 | Compliance, inspection and enforcement | 40 | 25 | 16 | 9 | 5 | 4 | 1 | 68 | 15 | 390 |
| 2020 | Communications or public affairs | 30 | 28 | 20 | 13 | 6 | 3 | 1 | 60 | 20 | 150 |
| 2020 | Access to information and privacy | 30 | 25 | 16 | 10 | 18 | 0 | 0 | 56 | 29 | 20 |
| 2020 | Security | 36 | 26 | 16 | 10 | 11 | 0 | 0 | 62 | 22 | 25 |
| 2020 | Science and technology | 40 | 26 | 17 | 6 | 5 | 5 | 1 | 70 | 12 | 310 |
| 2020 | Library services | 47 | 15 | 0 | 30 | 8 | 0 | 0 | 62 | 38 | 15 |
| 2020 | Legal services | 30 | 20 | 32 | 11 | 7 | 0 | 0 | 50 | 18 | 40 |
| 2020 | Administration and operations | 43 | 23 | 15 | 8 | 6 | 4 | 1 | 69 | 15 | 470 |
| 2020 | Human resources | 46 | 21 | 18 | 7 | 6 | 2 | 1 | 69 | 13 | 200 |
| 2020 | Financial management | 53 | 25 | 10 | 8 | 3 | 1 | 0 | 79 | 11 | 185 |
| 2020 | Procurement | 43 | 18 | 21 | 13 | 3 | 2 | 0 | 62 | 17 | 35 |
| 2020 | Real property | 44 | 24 | 24 | 8 | 0 | 0 | 0 | 68 | 8 | 15 |
| 2020 | Material management | 42 | 8 | 39 | 0 | 11 | 0 | 0 | 50 | 11 | 10 |
| 2020 | Information management | 37 | 31 | 20 | 10 | 1 | 0 | 1 | 69 | 11 | 70 |
| 2020 | Information technology | 43 | 28 | 15 | 5 | 6 | 3 | 0 | 73 | 11 | 235 |
| 2020 | Internal audit | 40 | 24 | 12 | 18 | 6 | 0 | 0 | 64 | 24 | 15 |
| 2020 | Evaluation | 47 | 13 | 16 | 18 | 7 | 0 | 0 | 59 | 25 | 30 |
| 2020 | Data sciences | 43 | 23 | 17 | 9 | 5 | 3 | 0 | 69 | 14 | 55 |
| 2020 | Policy | 33 | 30 | 20 | 9 | 4 | 4 | 0 | 65 | 14 | 490 |
| 2020 | Project management | 44 | 25 | 12 | 8 | 4 | 6 | 1 | 74 | 13 | 165 |
| 2020 | Other services to the public | 36 | 21 | 22 | 6 | 14 | 0 | 1 | 58 | 20 | 135 |
| 2020 | None of the above | 28 | 27 | 21 | 13 | 8 | 3 | 0 | 57 | 21 | 175 |
| 2019 | Client contact centre | 34 | 30 | 18 | 7 | 7 | 3 | 2 | 67 | 14 | 85 |
| 2019 | Federal regulators | 30 | 28 | 19 | 11 | 9 | 3 | 1 | 60 | 21 | 280 |
| 2019 | Compliance, inspection and enforcement | 35 | 24 | 20 | 12 | 8 | 3 | 0 | 60 | 20 | 425 |
| 2019 | Communications or public affairs | 30 | 25 | 18 | 14 | 6 | 7 | 0 | 59 | 21 | 175 |
| 2019 | Access to information and privacy | 24 | 25 | 9 | 34 | 9 | 0 | 0 | 49 | 43 | 10 |
| 2019 | Security | 27 | 42 | 23 | 8 | 0 | 0 | 0 | 69 | 8 | 20 |
| 2019 | Science and technology | 43 | 20 | 17 | 8 | 7 | 4 | 1 | 67 | 15 | 285 |
| 2019 | Library services | 30 | 40 | 12 | 6 | 6 | 6 | 0 | 75 | 12 | 15 |
| 2019 | Legal services | 40 | 24 | 16 | 9 | 8 | 3 | 0 | 65 | 18 | 50 |
| 2019 | Administration and operations | 42 | 24 | 15 | 8 | 7 | 3 | 1 | 69 | 15 | 495 |
| 2019 | Human resources | 47 | 24 | 15 | 7 | 3 | 2 | 1 | 74 | 11 | 195 |
| 2019 | Financial management | 47 | 23 | 14 | 8 | 3 | 2 | 2 | 74 | 12 | 175 |
| 2019 | Procurement | 38 | 13 | 22 | 18 | 3 | 6 | 0 | 55 | 22 | 30 |
| 2019 | Real property | 46 | 21 | 14 | 14 | 7 | 0 | 0 | 66 | 20 | 15 |
| 2019 | Material management | 63 | 6 | 14 | 17 | 0 | 0 | 0 | 69 | 17 | 15 |
| 2019 | Information management | 32 | 30 | 22 | 8 | 6 | 2 | 0 | 64 | 13 | 85 |
| 2019 | Information technology | 39 | 24 | 22 | 5 | 6 | 3 | 1 | 65 | 12 | 250 |
| 2019 | Internal audit | 33 | 18 | 14 | 27 | 0 | 9 | 0 | 55 | 29 | 20 |
| 2019 | Evaluation | 25 | 18 | 38 | 12 | 3 | 3 | 0 | 45 | 15 | 30 |
| 2019 | Data sciences | 45 | 30 | 18 | 5 | 2 | 0 | 0 | 75 | 7 | 50 |
| 2019 | Policy | 41 | 24 | 17 | 11 | 7 | 1 | 0 | 65 | 17 | 485 |
| 2019 | Project management | 38 | 18 | 20 | 11 | 10 | 4 | 0 | 58 | 22 | 165 |
| 2019 | Other services to the public | 28 | 21 | 24 | 14 | 9 | 3 | 2 | 52 | 23 | 100 |
| 2019 | None of the above | 31 | 22 | 25 | 10 | 7 | 5 | 0 | 56 | 18 | 210 |
| Survey year | Demographic | Yes (%) |
No (%) |
Unsure (%) |
Total responses |
|---|---|---|---|---|---|
| 2024 | Client contact centre | 43 | 34 | 23 | 90 |
| 2024 | Intelligence analysts | 26 | 42 | 31 | 50 |
| 2024 | Federal regulators | 26 | 41 | 33 | 255 |
| 2024 | Compliance, inspection and enforcement | 33 | 37 | 30 | 345 |
| 2024 | Communications or public affairs | 43 | 20 | 37 | 170 |
| 2024 | Access to information and privacy | 35 | 41 | 24 | 20 |
| 2024 | Security | 55 | 31 | 14 | 25 |
| 2024 | Science and technology | 19 | 59 | 23 | 300 |
| 2024 | Legal services | 26 | 47 | 27 | 55 |
| 2024 | Administration and operations | 38 | 28 | 34 | 490 |
| 2024 | Human resources | 40 | 30 | 30 | 185 |
| 2024 | Financial management | 42 | 29 | 29 | 170 |
| 2024 | Procurement | 53 | 13 | 34 | 25 |
| 2024 | Real property | 21 | 14 | 65 | 15 |
| 2024 | Material management | 32 | 28 | 40 | 15 |
| 2024 | Information management | 34 | 39 | 27 | 55 |
| 2024 | Information technology | 32 | 40 | 28 | 210 |
| 2024 | Internal audit | 82 | 8 | 10 | 10 |
| 2024 | Evaluation | 42 | 45 | 13 | 35 |
| 2024 | Data sciences | 39 | 34 | 27 | 75 |
| 2024 | Policy | 42 | 22 | 37 | 470 |
| 2024 | Project management | 46 | 23 | 31 | 170 |
| 2024 | Other services to the public | 24 | 44 | 32 | 120 |
| 2024 | None of the above | 27 | 43 | 30 | 170 |
| 2022 | Client contact centre | 35 | 43 | 22 | 95 |
| 2022 | Federal regulators | 27 | 39 | 34 | 290 |
| 2022 | Compliance, inspection and enforcement | 33 | 38 | 29 | 380 |
| 2022 | Communications or public affairs | 46 | 24 | 31 | 210 |
| 2022 | Access to information and privacy | 57 | 20 | 22 | 20 |
| 2022 | Security | 58 | 22 | 21 | 30 |
| 2022 | Science and technology | 22 | 59 | 20 | 350 |
| 2022 | Legal services | 27 | 43 | 30 | 60 |
| 2022 | Administration and operations | 40 | 29 | 30 | 480 |
| 2022 | Human resources | 45 | 26 | 28 | 245 |
| 2022 | Financial management | 44 | 26 | 30 | 210 |
| 2022 | Procurement | 36 | 29 | 35 | 40 |
| 2022 | Real property | 20 | 27 | 53 | 15 |
| 2022 | Material management | 56 | 36 | 8 | 10 |
| 2022 | Information management | 27 | 40 | 33 | 70 |
| 2022 | Information technology | 38 | 28 | 34 | 230 |
| 2022 | Internal audit | 52 | 17 | 31 | 15 |
| 2022 | Evaluation | 20 | 32 | 48 | 40 |
| 2022 | Data sciences | 47 | 22 | 31 | 75 |
| 2022 | Policy | 46 | 17 | 37 | 545 |
| 2022 | Project management | 44 | 24 | 32 | 205 |
| 2022 | Other services to the public | 30 | 40 | 30 | 125 |
| 2022 | None of the above | 36 | 35 | 29 | 190 |
| 2020 | Client contact centre | 26 | 34 | 40 | 80 |
| 2020 | Federal regulators | 24 | 42 | 34 | 280 |
| 2020 | Compliance, inspection and enforcement | 18 | 47 | 35 | 395 |
| 2020 | Communications or public affairs | 31 | 26 | 43 | 150 |
| 2020 | Access to information and privacy | 21 | 25 | 54 | 20 |
| 2020 | Security | 24 | 33 | 42 | 25 |
| 2020 | Science and technology | 13 | 64 | 23 | 310 |
| 2020 | Library services | 30 | 62 | 8 | 15 |
| 2020 | Legal services | 15 | 37 | 48 | 40 |
| 2020 | Administration and operations | 29 | 35 | 36 | 470 |
| 2020 | Human resources | 37 | 27 | 36 | 200 |
| 2020 | Financial management | 28 | 41 | 31 | 185 |
| 2020 | Procurement | 30 | 26 | 44 | 35 |
| 2020 | Real property | 16 | 52 | 32 | 15 |
| 2020 | Material management | 43 | 41 | 15 | 10 |
| 2020 | Information management | 35 | 39 | 26 | 70 |
| 2020 | Information technology | 18 | 45 | 37 | 235 |
| 2020 | Internal audit | 35 | 18 | 48 | 15 |
| 2020 | Evaluation | 33 | 38 | 29 | 30 |
| 2020 | Data sciences | 26 | 37 | 37 | 55 |
| 2020 | Policy | 35 | 26 | 38 | 495 |
| 2020 | Project management | 27 | 37 | 36 | 165 |
| 2020 | Other services to the public | 22 | 42 | 36 | 130 |
| 2020 | None of the above | 28 | 33 | 40 | 175 |
| 2019 | Client contact centre | 30 | 34 | 36 | 85 |
| 2019 | Federal regulators | 24 | 42 | 34 | 280 |
| 2019 | Compliance, inspection and enforcement | 21 | 47 | 32 | 425 |
| 2019 | Communications or public affairs | 34 | 22 | 43 | 175 |
| 2019 | Access to information and privacy | 50 | 25 | 25 | 10 |
| 2019 | Security | 29 | 26 | 45 | 20 |
| 2019 | Science and technology | 9 | 65 | 26 | 290 |
| 2019 | Library services | 23 | 49 | 29 | 15 |
| 2019 | Legal services | 15 | 40 | 45 | 50 |
| 2019 | Administration and operations | 38 | 27 | 35 | 495 |
| 2019 | Human resources | 40 | 27 | 33 | 195 |
| 2019 | Financial management | 33 | 30 | 37 | 180 |
| 2019 | Procurement | 35 | 35 | 29 | 30 |
| 2019 | Real property | 41 | 34 | 26 | 15 |
| 2019 | Material management | 35 | 34 | 31 | 15 |
| 2019 | Information management | 33 | 30 | 37 | 85 |
| 2019 | Information technology | 27 | 36 | 37 | 250 |
| 2019 | Internal audit | 45 | 15 | 40 | 20 |
| 2019 | Evaluation | 20 | 36 | 44 | 30 |
| 2019 | Data sciences | 26 | 35 | 39 | 50 |
| 2019 | Policy | 39 | 25 | 36 | 485 |
| 2019 | Project management | 38 | 25 | 37 | 165 |
| 2019 | Other services to the public | 27 | 36 | 37 | 105 |
| 2019 | None of the above | 28 | 30 | 42 | 210 |
| Survey year | Demographic | To retire (%) |
To pursue another position within my department or agency (%) |
To pursue a position in another department or agency (%) |
To pursue a position outside the federal public service (%) |
End of my term, casual or student employment (%) |
Other reason (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 12 | 41 | 25 | 2 | 7 | 12 | 40 |
| 2024 | Intelligence analysts | 7 | 26 | 46 | 7 | 6 | 7 | 15 |
| 2024 | Federal regulators | 19 | 28 | 27 | 6 | 8 | 12 | 65 |
| 2024 | Compliance, inspection and enforcement | 12 | 46 | 20 | 14 | 6 | 2 | 105 |
| 2024 | Communications or public affairs | 10 | 22 | 31 | 14 | 5 | 19 | 75 |
| 2024 | Security | 9 | 49 | 20 | 0 | 18 | 5 | 10 |
| 2024 | Science and technology | 32 | 23 | 20 | 12 | 7 | 8 | 55 |
| 2024 | Legal services | 5 | 30 | 56 | 9 | 0 | 0 | 15 |
| 2024 | Administration and operations | 9 | 39 | 26 | 5 | 14 | 7 | 180 |
| 2024 | Human resources | 6 | 41 | 25 | 0 | 17 | 11 | 70 |
| 2024 | Financial management | 13 | 44 | 14 | 13 | 6 | 10 | 70 |
| 2024 | Procurement | 13 | 19 | 53 | 8 | 7 | 0 | 15 |
| 2024 | Information management | 19 | 56 | 10 | 0 | 5 | 10 | 20 |
| 2024 | Information technology | 23 | 21 | 21 | 14 | 5 | 16 | 65 |
| 2024 | Evaluation | 23 | 39 | 27 | 0 | 0 | 12 | 15 |
| 2024 | Data sciences | 3 | 17 | 31 | 21 | 21 | 7 | 25 |
| 2024 | Policy | 5 | 25 | 42 | 13 | 6 | 9 | 190 |
| 2024 | Project management | 7 | 33 | 33 | 6 | 11 | 10 | 75 |
| 2024 | Other services to the public | 10 | 31 | 23 | 16 | 7 | 13 | 30 |
| 2024 | None of the above | 11 | 29 | 32 | 6 | 5 | 17 | 45 |
| 2022 | Client contact centre | 21 | 40 | 32 | 0 | 7 | 0 | 35 |
| 2022 | Federal regulators | 14 | 39 | 31 | 10 | 0 | 6 | 75 |
| 2022 | Compliance, inspection and enforcement | 17 | 31 | 32 | 9 | 5 | 6 | 125 |
| 2022 | Communications or public affairs | 6 | 29 | 32 | 4 | 21 | 8 | 90 |
| 2022 | Access to information and privacy | 21 | 28 | 21 | 0 | 0 | 30 | 10 |
| 2022 | Security | 0 | 37 | 54 | 0 | 9 | 0 | 15 |
| 2022 | Science and technology | 23 | 24 | 20 | 12 | 14 | 7 | 70 |
| 2022 | Legal services | 5 | 17 | 49 | 7 | 11 | 11 | 15 |
| 2022 | Administration and operations | 9 | 40 | 30 | 2 | 8 | 10 | 190 |
| 2022 | Human resources | 6 | 42 | 21 | 3 | 14 | 14 | 110 |
| 2022 | Financial management | 8 | 44 | 33 | 0 | 5 | 10 | 90 |
| 2022 | Procurement | 22 | 21 | 26 | 7 | 13 | 11 | 15 |
| 2022 | Information management | 26 | 15 | 42 | 0 | 17 | 0 | 20 |
| 2022 | Information technology | 22 | 29 | 26 | 7 | 8 | 8 | 85 |
| 2022 | Data sciences | 0 | 18 | 35 | 17 | 26 | 5 | 35 |
| 2022 | Policy | 6 | 26 | 40 | 10 | 13 | 6 | 250 |
| 2022 | Project management | 5 | 28 | 38 | 9 | 9 | 12 | 85 |
| 2022 | Other services to the public | 11 | 25 | 31 | 2 | 21 | 10 | 35 |
| 2022 | None of the above | 12 | 30 | 32 | 7 | 6 | 13 | 65 |
| 2020 | Client contact centre | 20 | 45 | 25 | 10 | 0 | 0 | 20 |
| 2020 | Federal regulators | 25 | 19 | 38 | 7 | 0 | 12 | 65 |
| 2020 | Compliance, inspection and enforcement | 21 | 23 | 39 | 7 | 7 | 3 | 70 |
| 2020 | Communications or public affairs | 6 | 38 | 46 | 2 | 0 | 8 | 50 |
| 2020 | Science and technology | 21 | 14 | 36 | 14 | 7 | 7 | 40 |
| 2020 | Administration and operations | 14 | 32 | 42 | 3 | 4 | 5 | 135 |
| 2020 | Human resources | 12 | 32 | 38 | 2 | 6 | 8 | 75 |
| 2020 | Financial management | 12 | 39 | 35 | 6 | 9 | 0 | 50 |
| 2020 | Procurement | 9 | 45 | 46 | 0 | 0 | 0 | 10 |
| 2020 | Information management | 20 | 22 | 35 | 4 | 11 | 8 | 25 |
| 2020 | Information technology | 33 | 30 | 35 | 0 | 0 | 2 | 45 |
| 2020 | Data sciences | 0 | 30 | 18 | 6 | 40 | 6 | 15 |
| 2020 | Policy | 5 | 39 | 39 | 4 | 5 | 8 | 175 |
| 2020 | Project management | 15 | 42 | 25 | 4 | 8 | 6 | 45 |
| 2020 | Other services to the public | 23 | 10 | 53 | 7 | 4 | 3 | 30 |
| 2020 | None of the above | 8 | 31 | 41 | 2 | 8 | 10 | 50 |
| 2019 | Client contact centre | 23 | 27 | 39 | 0 | 11 | 0 | 25 |
| 2019 | Federal regulators | 27 | 27 | 31 | 7 | 2 | 7 | 70 |
| 2019 | Compliance, inspection and enforcement | 18 | 28 | 36 | 6 | 3 | 9 | 90 |
| 2019 | Communications or public affairs | 8 | 21 | 52 | 3 | 6 | 10 | 60 |
| 2019 | Science and technology | 18 | 24 | 30 | 17 | 7 | 4 | 25 |
| 2019 | Administration and operations | 15 | 32 | 36 | 3 | 5 | 9 | 190 |
| 2019 | Human resources | 5 | 46 | 31 | 5 | 9 | 5 | 80 |
| 2019 | Financial management | 17 | 25 | 38 | 6 | 8 | 6 | 55 |
| 2019 | Procurement | 0 | 0 | 55 | 0 | 18 | 27 | 10 |
| 2019 | Information management | 20 | 23 | 32 | 6 | 12 | 7 | 30 |
| 2019 | Information technology | 14 | 24 | 41 | 4 | 13 | 5 | 65 |
| 2019 | Data sciences | 0 | 40 | 15 | 20 | 13 | 13 | 15 |
| 2019 | Policy | 7 | 33 | 43 | 7 | 7 | 4 | 190 |
| 2019 | Project management | 6 | 26 | 49 | 6 | 7 | 4 | 60 |
| 2019 | Other services to the public | 9 | 24 | 40 | 0 | 18 | 9 | 25 |
| 2019 | None of the above | 12 | 27 | 33 | 6 | 15 | 6 | 60 |
Harassment
Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 6 | 94 | 90 |
| 2024 | Intelligence analysts | 10 | 90 | 50 |
| 2024 | Federal regulators | 8 | 92 | 255 |
| 2024 | Compliance, inspection and enforcement | 10 | 90 | 340 |
| 2024 | Communications or public affairs | 15 | 85 | 170 |
| 2024 | Science and technology | 9 | 91 | 300 |
| 2024 | Legal services | 12 | 88 | 55 |
| 2024 | Administration and operations | 11 | 89 | 490 |
| 2024 | Human resources | 7 | 93 | 185 |
| 2024 | Financial management | 4 | 96 | 170 |
| 2024 | Real property | 0 | 100 | 15 |
| 2024 | Information management | 8 | 92 | 55 |
| 2024 | Information technology | 5 | 95 | 210 |
| 2024 | Internal audit | 0 | 100 | 10 |
| 2024 | Data sciences | 10 | 90 | 75 |
| 2024 | Policy | 10 | 90 | 470 |
| 2024 | Project management | 14 | 86 | 170 |
| 2024 | Other services to the public | 7 | 93 | 120 |
| 2024 | None of the above | 11 | 89 | 170 |
| 2022 | Client contact centre | 9 | 91 | 95 |
| 2022 | Federal regulators | 9 | 91 | 290 |
| 2022 | Compliance, inspection and enforcement | 7 | 93 | 380 |
| 2022 | Communications or public affairs | 8 | 92 | 215 |
| 2022 | Science and technology | 6 | 94 | 350 |
| 2022 | Legal services | 10 | 90 | 60 |
| 2022 | Administration and operations | 7 | 93 | 480 |
| 2022 | Human resources | 6 | 94 | 245 |
| 2022 | Financial management | 6 | 94 | 210 |
| 2022 | Procurement | 10 | 90 | 40 |
| 2022 | Information management | 10 | 90 | 70 |
| 2022 | Information technology | 6 | 94 | 230 |
| 2022 | Evaluation | 0 | 100 | 40 |
| 2022 | Data sciences | 13 | 87 | 75 |
| 2022 | Policy | 11 | 89 | 545 |
| 2022 | Project management | 8 | 92 | 205 |
| 2022 | Other services to the public | 8 | 92 | 125 |
| 2022 | None of the above | 11 | 89 | 190 |
| 2020 | Client contact centre | 9 | 91 | 80 |
| 2020 | Federal regulators | 9 | 91 | 280 |
| 2020 | Compliance, inspection and enforcement | 8 | 92 | 390 |
| 2020 | Communications or public affairs | 9 | 91 | 150 |
| 2020 | Science and technology | 7 | 93 | 310 |
| 2020 | Administration and operations | 10 | 90 | 470 |
| 2020 | Human resources | 13 | 87 | 200 |
| 2020 | Financial management | 6 | 94 | 185 |
| 2020 | Procurement | 13 | 87 | 35 |
| 2020 | Material management | 0 | 100 | 10 |
| 2020 | Information technology | 7 | 93 | 235 |
| 2020 | Internal audit | 0 | 100 | 15 |
| 2020 | Policy | 8 | 92 | 490 |
| 2020 | Project management | 8 | 92 | 165 |
| 2020 | Other services to the public | 10 | 90 | 130 |
| 2020 | None of the above | 13 | 87 | 175 |
| 2019 | Client contact centre | 7 | 93 | 85 |
| 2019 | Federal regulators | 14 | 86 | 280 |
| 2019 | Compliance, inspection and enforcement | 14 | 86 | 425 |
| 2019 | Communications or public affairs | 16 | 84 | 175 |
| 2019 | Science and technology | 7 | 93 | 285 |
| 2019 | Legal services | 12 | 88 | 50 |
| 2019 | Administration and operations | 18 | 82 | 495 |
| 2019 | Human resources | 13 | 87 | 195 |
| 2019 | Financial management | 10 | 90 | 175 |
| 2019 | Information management | 12 | 88 | 85 |
| 2019 | Information technology | 13 | 87 | 250 |
| 2019 | Data sciences | 10 | 90 | 50 |
| 2019 | Policy | 13 | 87 | 485 |
| 2019 | Project management | 16 | 84 | 165 |
| 2019 | Other services to the public | 19 | 81 | 100 |
| 2019 | None of the above | 15 | 85 | 210 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 34 | 66 | 20 |
| 2024 | Compliance, inspection and enforcement | 61 | 39 | 35 |
| 2024 | Communications or public affairs | 61 | 39 | 25 |
| 2024 | Science and technology | 49 | 51 | 25 |
| 2024 | Administration and operations | 36 | 64 | 50 |
| 2024 | Human resources | 53 | 47 | 15 |
| 2024 | Information technology | 69 | 31 | 10 |
| 2024 | Policy | 39 | 61 | 50 |
| 2024 | Project management | 35 | 65 | 25 |
| 2024 | None of the above | 53 | 47 | 20 |
| 2022 | Federal regulators | 35 | 65 | 30 |
| 2022 | Compliance, inspection and enforcement | 59 | 41 | 30 |
| 2022 | Communications or public affairs | 28 | 72 | 20 |
| 2022 | Science and technology | 34 | 66 | 20 |
| 2022 | Administration and operations | 39 | 61 | 35 |
| 2022 | Human resources | 45 | 55 | 15 |
| 2022 | Financial management | 43 | 57 | 15 |
| 2022 | Information technology | 16 | 84 | 15 |
| 2022 | Data sciences | 48 | 52 | 10 |
| 2022 | Policy | 41 | 59 | 60 |
| 2022 | Project management | 42 | 58 | 15 |
| 2022 | Other services to the public | 20 | 80 | 10 |
| 2022 | None of the above | 24 | 76 | 20 |
| 2020 | Federal regulators | 41 | 59 | 25 |
| 2020 | Compliance, inspection and enforcement | 63 | 37 | 30 |
| 2020 | Communications or public affairs | 45 | 55 | 15 |
| 2020 | Science and technology | 59 | 41 | 20 |
| 2020 | Administration and operations | 45 | 55 | 45 |
| 2020 | Human resources | 39 | 61 | 30 |
| 2020 | Information technology | 50 | 50 | 15 |
| 2020 | Policy | 25 | 75 | 40 |
| 2020 | Other services to the public | 37 | 63 | 15 |
| 2020 | None of the above | 40 | 60 | 25 |
| 2019 | Federal regulators | 44 | 56 | 40 |
| 2019 | Compliance, inspection and enforcement | 58 | 42 | 60 |
| 2019 | Communications or public affairs | 36 | 64 | 30 |
| 2019 | Science and technology | 57 | 43 | 20 |
| 2019 | Administration and operations | 50 | 50 | 90 |
| 2019 | Human resources | 54 | 46 | 25 |
| 2019 | Financial management | 39 | 61 | 20 |
| 2019 | Information technology | 48 | 52 | 30 |
| 2019 | Policy | 47 | 53 | 65 |
| 2019 | Project management | 29 | 71 | 25 |
| 2019 | Other services to the public | 50 | 50 | 20 |
| 2019 | None of the above | 63 | 37 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 62 | 38 | 20 |
| 2024 | Compliance, inspection and enforcement | 56 | 44 | 35 |
| 2024 | Communications or public affairs | 64 | 36 | 25 |
| 2024 | Science and technology | 67 | 33 | 25 |
| 2024 | Administration and operations | 61 | 39 | 50 |
| 2024 | Human resources | 64 | 36 | 15 |
| 2024 | Information technology | 64 | 36 | 10 |
| 2024 | Policy | 65 | 35 | 50 |
| 2024 | Project management | 71 | 29 | 25 |
| 2024 | None of the above | 49 | 51 | 20 |
| 2022 | Federal regulators | 66 | 34 | 30 |
| 2022 | Compliance, inspection and enforcement | 39 | 61 | 30 |
| 2022 | Communications or public affairs | 57 | 43 | 20 |
| 2022 | Science and technology | 62 | 38 | 20 |
| 2022 | Administration and operations | 67 | 33 | 35 |
| 2022 | Human resources | 57 | 43 | 15 |
| 2022 | Financial management | 64 | 36 | 15 |
| 2022 | Information technology | 79 | 21 | 15 |
| 2022 | Data sciences | 40 | 60 | 10 |
| 2022 | Policy | 63 | 37 | 60 |
| 2022 | Project management | 81 | 19 | 15 |
| 2022 | Other services to the public | 80 | 20 | 10 |
| 2022 | None of the above | 58 | 42 | 20 |
| 2020 | Federal regulators | 56 | 44 | 25 |
| 2020 | Compliance, inspection and enforcement | 40 | 60 | 30 |
| 2020 | Science and technology | 73 | 27 | 20 |
| 2020 | Administration and operations | 58 | 42 | 45 |
| 2020 | Human resources | 75 | 25 | 30 |
| 2020 | Information technology | 68 | 32 | 15 |
| 2020 | Policy | 79 | 21 | 40 |
| 2020 | None of the above | 73 | 27 | 25 |
| 2019 | Federal regulators | 58 | 42 | 40 |
| 2019 | Compliance, inspection and enforcement | 51 | 49 | 60 |
| 2019 | Communications or public affairs | 64 | 36 | 30 |
| 2019 | Science and technology | 53 | 47 | 20 |
| 2019 | Administration and operations | 58 | 42 | 90 |
| 2019 | Human resources | 56 | 44 | 25 |
| 2019 | Financial management | 55 | 45 | 20 |
| 2019 | Information management | 54 | 46 | 10 |
| 2019 | Information technology | 64 | 36 | 30 |
| 2019 | Policy | 69 | 31 | 65 |
| 2019 | Other services to the public | 73 | 27 | 20 |
| 2019 | None of the above | 62 | 38 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Communications or public affairs | 20 | 80 | 25 |
| 2024 | Science and technology | 18 | 82 | 25 |
| 2024 | Administration and operations | 17 | 83 | 50 |
| 2022 | Federal regulators | 11 | 89 | 30 |
| 2022 | Compliance, inspection and enforcement | 3 | 97 | 30 |
| 2022 | Communications or public affairs | 10 | 90 | 20 |
| 2022 | Science and technology | 8 | 92 | 20 |
| 2022 | Administration and operations | 9 | 91 | 35 |
| 2022 | Human resources | 13 | 87 | 15 |
| 2022 | Financial management | 14 | 86 | 15 |
| 2022 | Information technology | 12 | 88 | 15 |
| 2022 | Data sciences | 8 | 92 | 10 |
| 2022 | Policy | 8 | 92 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 18 | 82 | 20 |
| 2020 | Project management | 0 | 100 | 15 |
| 2019 | Compliance, inspection and enforcement | 15 | 85 | 60 |
| 2019 | Communications or public affairs | 0 | 100 | 30 |
| 2019 | Science and technology | 0 | 100 | 20 |
| 2019 | Administration and operations | 8 | 92 | 90 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Information technology | 19 | 81 | 30 |
| 2019 | Policy | 8 | 92 | 65 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Communications or public affairs | 0 | 100 | 25 |
| 2024 | Science and technology | 0 | 100 | 25 |
| 2024 | Administration and operations | 0 | 100 | 50 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 0 | 100 | 50 |
| 2024 | Project management | 0 | 100 | 25 |
| 2024 | None of the above | 0 | 100 | 20 |
| 2022 | Federal regulators | 0 | 100 | 30 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 0 | 100 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Administration and operations | 0 | 100 | 45 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2020 | None of the above | 0 | 100 | 25 |
| 2019 | Federal regulators | 0 | 100 | 40 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 60 |
| 2019 | Communications or public affairs | 0 | 100 | 30 |
| 2019 | Science and technology | 0 | 100 | 20 |
| 2019 | Administration and operations | 0 | 100 | 90 |
| 2019 | Human resources | 0 | 100 | 25 |
| 2019 | Financial management | 0 | 100 | 20 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Information technology | 0 | 100 | 30 |
| 2019 | Policy | 0 | 100 | 65 |
| 2019 | Project management | 0 | 100 | 25 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| 2019 | None of the above | 0 | 100 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 9 | 91 | 50 |
| 2022 | Federal regulators | 12 | 88 | 30 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 11 | 89 | 20 |
| 2022 | Administration and operations | 16 | 84 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 7 | 93 | 10 |
| 2022 | Policy | 8 | 92 | 60 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 7 | 93 | 20 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | None of the above | 0 | 100 | 25 |
| 2019 | Science and technology | 0 | 100 | 20 |
| 2019 | Human resources | 0 | 100 | 25 |
| 2019 | Financial management | 0 | 100 | 20 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2022 | Federal regulators | 13 | 87 | 30 |
| 2022 | Compliance, inspection and enforcement | 6 | 94 | 30 |
| 2022 | Communications or public affairs | 6 | 94 | 20 |
| 2022 | Science and technology | 12 | 88 | 20 |
| 2022 | Administration and operations | 0 | 100 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 8 | 92 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 7 | 93 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 20 | 80 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Project management | 0 | 100 | 15 |
| 2019 | Compliance, inspection and enforcement | 13 | 87 | 60 |
| 2019 | Human resources | 0 | 100 | 25 |
| 2019 | Financial management | 0 | 100 | 20 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Policy | 0 | 100 | 65 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Communications or public affairs | 0 | 100 | 25 |
| 2024 | Science and technology | 0 | 100 | 25 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Project management | 0 | 100 | 25 |
| 2022 | Federal regulators | 11 | 89 | 30 |
| 2022 | Compliance, inspection and enforcement | 9 | 91 | 30 |
| 2022 | Communications or public affairs | 17 | 83 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 35 |
| 2022 | Human resources | 5 | 95 | 15 |
| 2022 | Financial management | 7 | 93 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 4 | 96 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 11 | 89 | 20 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2019 | Communications or public affairs | 18 | 82 | 30 |
| 2019 | Information technology | 0 | 100 | 30 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 51 | 49 | 20 |
| 2024 | Compliance, inspection and enforcement | 39 | 61 | 35 |
| 2024 | Communications or public affairs | 54 | 46 | 25 |
| 2024 | Science and technology | 47 | 53 | 25 |
| 2024 | Administration and operations | 31 | 69 | 50 |
| 2024 | Human resources | 53 | 47 | 15 |
| 2024 | Policy | 28 | 72 | 50 |
| 2024 | Project management | 49 | 51 | 25 |
| 2024 | None of the above | 49 | 51 | 20 |
| 2022 | Federal regulators | 30 | 70 | 30 |
| 2022 | Compliance, inspection and enforcement | 30 | 70 | 30 |
| 2022 | Communications or public affairs | 32 | 68 | 20 |
| 2022 | Science and technology | 21 | 79 | 20 |
| 2022 | Administration and operations | 25 | 75 | 35 |
| 2022 | Human resources | 31 | 69 | 15 |
| 2022 | Financial management | 45 | 55 | 15 |
| 2022 | Information technology | 32 | 68 | 15 |
| 2022 | Data sciences | 26 | 74 | 10 |
| 2022 | Policy | 33 | 67 | 60 |
| 2022 | Project management | 30 | 70 | 15 |
| 2022 | Other services to the public | 44 | 56 | 10 |
| 2022 | None of the above | 44 | 56 | 20 |
| 2020 | Federal regulators | 48 | 52 | 25 |
| 2020 | Compliance, inspection and enforcement | 47 | 53 | 30 |
| 2020 | Science and technology | 42 | 58 | 20 |
| 2020 | Administration and operations | 50 | 50 | 45 |
| 2020 | Human resources | 44 | 56 | 30 |
| 2020 | Information technology | 57 | 43 | 15 |
| 2020 | Policy | 42 | 58 | 40 |
| 2020 | None of the above | 55 | 45 | 25 |
| 2019 | Federal regulators | 43 | 57 | 40 |
| 2019 | Compliance, inspection and enforcement | 42 | 58 | 60 |
| 2019 | Communications or public affairs | 46 | 54 | 30 |
| 2019 | Science and technology | 39 | 61 | 20 |
| 2019 | Administration and operations | 37 | 63 | 85 |
| 2019 | Human resources | 31 | 69 | 25 |
| 2019 | Financial management | 34 | 66 | 20 |
| 2019 | Information technology | 36 | 64 | 30 |
| 2019 | Policy | 39 | 61 | 60 |
| 2019 | Project management | 36 | 64 | 25 |
| 2019 | None of the above | 28 | 72 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 58 | 42 | 20 |
| 2024 | Compliance, inspection and enforcement | 45 | 55 | 35 |
| 2024 | Communications or public affairs | 45 | 55 | 25 |
| 2024 | Science and technology | 36 | 64 | 25 |
| 2024 | Administration and operations | 37 | 63 | 50 |
| 2024 | Human resources | 66 | 34 | 15 |
| 2024 | Policy | 39 | 61 | 50 |
| 2024 | Project management | 36 | 64 | 25 |
| 2024 | None of the above | 40 | 60 | 20 |
| 2022 | Federal regulators | 41 | 59 | 30 |
| 2022 | Compliance, inspection and enforcement | 29 | 71 | 30 |
| 2022 | Communications or public affairs | 66 | 34 | 20 |
| 2022 | Science and technology | 44 | 56 | 20 |
| 2022 | Administration and operations | 50 | 50 | 35 |
| 2022 | Human resources | 57 | 43 | 15 |
| 2022 | Financial management | 52 | 48 | 15 |
| 2022 | Information technology | 50 | 50 | 15 |
| 2022 | Data sciences | 24 | 76 | 10 |
| 2022 | Policy | 39 | 61 | 60 |
| 2022 | Project management | 47 | 53 | 15 |
| 2022 | Other services to the public | 48 | 52 | 10 |
| 2022 | None of the above | 39 | 61 | 20 |
| 2020 | Federal regulators | 32 | 68 | 25 |
| 2020 | Compliance, inspection and enforcement | 33 | 67 | 30 |
| 2020 | Communications or public affairs | 46 | 54 | 15 |
| 2020 | Science and technology | 51 | 49 | 20 |
| 2020 | Administration and operations | 46 | 54 | 45 |
| 2020 | Human resources | 34 | 66 | 30 |
| 2020 | Financial management | 46 | 54 | 10 |
| 2020 | Information technology | 38 | 62 | 15 |
| 2020 | Policy | 39 | 61 | 40 |
| 2020 | Other services to the public | 36 | 64 | 15 |
| 2020 | None of the above | 44 | 56 | 25 |
| 2019 | Federal regulators | 35 | 65 | 40 |
| 2019 | Compliance, inspection and enforcement | 36 | 64 | 60 |
| 2019 | Communications or public affairs | 53 | 47 | 30 |
| 2019 | Science and technology | 24 | 76 | 20 |
| 2019 | Administration and operations | 41 | 59 | 85 |
| 2019 | Human resources | 46 | 54 | 25 |
| 2019 | Financial management | 44 | 56 | 20 |
| 2019 | Information technology | 42 | 58 | 30 |
| 2019 | Policy | 39 | 61 | 60 |
| 2019 | Project management | 59 | 41 | 25 |
| 2019 | Other services to the public | 45 | 55 | 20 |
| 2019 | None of the above | 36 | 64 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 48 | 52 | 20 |
| 2024 | Compliance, inspection and enforcement | 66 | 34 | 35 |
| 2024 | Communications or public affairs | 68 | 32 | 25 |
| 2024 | Science and technology | 42 | 58 | 25 |
| 2024 | Administration and operations | 37 | 63 | 50 |
| 2024 | Human resources | 41 | 59 | 15 |
| 2024 | Information technology | 43 | 57 | 10 |
| 2024 | Policy | 40 | 60 | 50 |
| 2024 | Project management | 44 | 56 | 25 |
| 2024 | None of the above | 47 | 53 | 20 |
| 2022 | Federal regulators | 47 | 53 | 30 |
| 2022 | Compliance, inspection and enforcement | 49 | 51 | 30 |
| 2022 | Communications or public affairs | 42 | 58 | 20 |
| 2022 | Science and technology | 43 | 57 | 20 |
| 2022 | Administration and operations | 38 | 62 | 35 |
| 2022 | Human resources | 35 | 65 | 15 |
| 2022 | Financial management | 54 | 46 | 15 |
| 2022 | Information technology | 39 | 61 | 15 |
| 2022 | Data sciences | 39 | 61 | 10 |
| 2022 | Policy | 47 | 53 | 60 |
| 2022 | Project management | 52 | 48 | 15 |
| 2022 | Other services to the public | 58 | 42 | 10 |
| 2022 | None of the above | 58 | 42 | 20 |
| 2020 | Federal regulators | 41 | 59 | 25 |
| 2020 | Compliance, inspection and enforcement | 47 | 53 | 30 |
| 2020 | Communications or public affairs | 62 | 38 | 15 |
| 2020 | Science and technology | 50 | 50 | 20 |
| 2020 | Administration and operations | 49 | 51 | 45 |
| 2020 | Human resources | 31 | 69 | 30 |
| 2020 | Information technology | 50 | 50 | 15 |
| 2020 | Policy | 53 | 47 | 40 |
| 2020 | None of the above | 53 | 47 | 25 |
| 2019 | Federal regulators | 57 | 43 | 40 |
| 2019 | Compliance, inspection and enforcement | 47 | 53 | 60 |
| 2019 | Communications or public affairs | 42 | 58 | 30 |
| 2019 | Science and technology | 48 | 52 | 20 |
| 2019 | Administration and operations | 39 | 61 | 85 |
| 2019 | Human resources | 49 | 51 | 25 |
| 2019 | Financial management | 33 | 67 | 20 |
| 2019 | Information technology | 41 | 59 | 30 |
| 2019 | Policy | 60 | 40 | 60 |
| 2019 | Project management | 59 | 41 | 25 |
| 2019 | Other services to the public | 60 | 40 | 20 |
| 2019 | None of the above | 57 | 43 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 50 | 50 | 20 |
| 2024 | Compliance, inspection and enforcement | 55 | 45 | 35 |
| 2024 | Communications or public affairs | 42 | 58 | 25 |
| 2024 | Science and technology | 47 | 53 | 25 |
| 2024 | Administration and operations | 36 | 64 | 50 |
| 2024 | Human resources | 46 | 54 | 15 |
| 2024 | Information technology | 47 | 53 | 10 |
| 2024 | Policy | 46 | 54 | 50 |
| 2024 | Project management | 37 | 63 | 25 |
| 2024 | None of the above | 56 | 44 | 20 |
| 2022 | Federal regulators | 47 | 53 | 30 |
| 2022 | Compliance, inspection and enforcement | 48 | 52 | 30 |
| 2022 | Communications or public affairs | 52 | 48 | 20 |
| 2022 | Science and technology | 50 | 50 | 20 |
| 2022 | Administration and operations | 46 | 54 | 35 |
| 2022 | Human resources | 24 | 76 | 15 |
| 2022 | Financial management | 31 | 69 | 15 |
| 2022 | Information technology | 49 | 51 | 15 |
| 2022 | Data sciences | 53 | 47 | 10 |
| 2022 | Policy | 45 | 55 | 60 |
| 2022 | Project management | 44 | 56 | 15 |
| 2022 | Other services to the public | 62 | 38 | 10 |
| 2022 | None of the above | 49 | 51 | 20 |
| 2020 | Federal regulators | 39 | 61 | 25 |
| 2020 | Compliance, inspection and enforcement | 50 | 50 | 30 |
| 2020 | Science and technology | 55 | 45 | 20 |
| 2020 | Administration and operations | 54 | 46 | 45 |
| 2020 | Human resources | 33 | 67 | 30 |
| 2020 | Information technology | 44 | 56 | 15 |
| 2020 | Policy | 49 | 51 | 40 |
| 2020 | Other services to the public | 36 | 64 | 15 |
| 2020 | None of the above | 50 | 50 | 25 |
| 2019 | Federal regulators | 47 | 53 | 40 |
| 2019 | Compliance, inspection and enforcement | 41 | 59 | 60 |
| 2019 | Communications or public affairs | 43 | 57 | 30 |
| 2019 | Science and technology | 33 | 67 | 20 |
| 2019 | Administration and operations | 42 | 58 | 85 |
| 2019 | Human resources | 42 | 58 | 25 |
| 2019 | Financial management | 38 | 62 | 20 |
| 2019 | Information technology | 42 | 58 | 30 |
| 2019 | Policy | 35 | 65 | 60 |
| 2019 | Project management | 33 | 67 | 25 |
| 2019 | Other services to the public | 32 | 68 | 20 |
| 2019 | None of the above | 33 | 67 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 37 | 63 | 20 |
| 2024 | Compliance, inspection and enforcement | 44 | 56 | 35 |
| 2024 | Communications or public affairs | 44 | 56 | 25 |
| 2024 | Science and technology | 34 | 66 | 25 |
| 2024 | Administration and operations | 33 | 67 | 50 |
| 2024 | Human resources | 50 | 50 | 15 |
| 2024 | Policy | 38 | 62 | 50 |
| 2024 | Project management | 34 | 66 | 25 |
| 2024 | None of the above | 28 | 72 | 20 |
| 2022 | Federal regulators | 24 | 76 | 30 |
| 2022 | Compliance, inspection and enforcement | 31 | 69 | 30 |
| 2022 | Communications or public affairs | 28 | 72 | 20 |
| 2022 | Science and technology | 25 | 75 | 20 |
| 2022 | Administration and operations | 32 | 68 | 35 |
| 2022 | Human resources | 36 | 64 | 15 |
| 2022 | Financial management | 54 | 46 | 15 |
| 2022 | Information technology | 38 | 62 | 15 |
| 2022 | Data sciences | 49 | 51 | 10 |
| 2022 | Policy | 30 | 70 | 60 |
| 2022 | Project management | 47 | 53 | 15 |
| 2022 | Other services to the public | 38 | 62 | 10 |
| 2022 | None of the above | 38 | 62 | 20 |
| 2020 | Federal regulators | 31 | 69 | 25 |
| 2020 | Science and technology | 55 | 45 | 20 |
| 2020 | Administration and operations | 25 | 75 | 45 |
| 2020 | Human resources | 39 | 61 | 30 |
| 2020 | Policy | 28 | 72 | 40 |
| 2020 | Project management | 34 | 66 | 15 |
| 2020 | Other services to the public | 41 | 59 | 15 |
| 2020 | None of the above | 36 | 64 | 25 |
| 2019 | Federal regulators | 30 | 70 | 40 |
| 2019 | Compliance, inspection and enforcement | 31 | 69 | 60 |
| 2019 | Communications or public affairs | 42 | 58 | 30 |
| 2019 | Science and technology | 33 | 67 | 20 |
| 2019 | Administration and operations | 28 | 72 | 85 |
| 2019 | Human resources | 32 | 68 | 25 |
| 2019 | Information management | 49 | 51 | 10 |
| 2019 | Information technology | 28 | 72 | 30 |
| 2019 | Policy | 21 | 79 | 60 |
| 2019 | Project management | 44 | 56 | 25 |
| 2019 | Other services to the public | 41 | 59 | 20 |
| 2019 | None of the above | 31 | 69 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 53 | 47 | 20 |
| 2024 | Compliance, inspection and enforcement | 57 | 43 | 35 |
| 2024 | Communications or public affairs | 57 | 43 | 25 |
| 2024 | Science and technology | 48 | 52 | 25 |
| 2024 | Administration and operations | 55 | 45 | 50 |
| 2024 | Human resources | 40 | 60 | 15 |
| 2024 | Information technology | 67 | 33 | 10 |
| 2024 | Policy | 64 | 36 | 50 |
| 2024 | Project management | 57 | 43 | 25 |
| 2024 | None of the above | 56 | 44 | 20 |
| 2022 | Federal regulators | 46 | 54 | 30 |
| 2022 | Compliance, inspection and enforcement | 53 | 47 | 30 |
| 2022 | Communications or public affairs | 52 | 48 | 20 |
| 2022 | Science and technology | 60 | 40 | 20 |
| 2022 | Administration and operations | 59 | 41 | 35 |
| 2022 | Human resources | 34 | 66 | 15 |
| 2022 | Financial management | 59 | 41 | 15 |
| 2022 | Information technology | 45 | 55 | 15 |
| 2022 | Data sciences | 50 | 50 | 10 |
| 2022 | Policy | 52 | 48 | 60 |
| 2022 | Project management | 43 | 57 | 15 |
| 2022 | Other services to the public | 53 | 47 | 10 |
| 2022 | None of the above | 51 | 49 | 20 |
| 2020 | Federal regulators | 57 | 43 | 25 |
| 2020 | Compliance, inspection and enforcement | 67 | 33 | 30 |
| 2020 | Communications or public affairs | 53 | 47 | 15 |
| 2020 | Science and technology | 48 | 52 | 20 |
| 2020 | Administration and operations | 66 | 34 | 45 |
| 2020 | Human resources | 59 | 41 | 30 |
| 2020 | Information technology | 63 | 37 | 15 |
| 2020 | Policy | 46 | 54 | 40 |
| 2020 | Project management | 66 | 34 | 15 |
| 2020 | Other services to the public | 41 | 59 | 15 |
| 2020 | None of the above | 64 | 36 | 25 |
| 2019 | Federal regulators | 52 | 48 | 40 |
| 2019 | Compliance, inspection and enforcement | 58 | 42 | 60 |
| 2019 | Communications or public affairs | 43 | 57 | 30 |
| 2019 | Science and technology | 43 | 57 | 20 |
| 2019 | Administration and operations | 51 | 49 | 85 |
| 2019 | Human resources | 62 | 38 | 25 |
| 2019 | Financial management | 60 | 40 | 20 |
| 2019 | Information technology | 43 | 57 | 30 |
| 2019 | Policy | 48 | 52 | 60 |
| 2019 | Project management | 55 | 45 | 25 |
| 2019 | Other services to the public | 32 | 68 | 20 |
| 2019 | None of the above | 54 | 46 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 24 | 76 | 20 |
| 2024 | Compliance, inspection and enforcement | 36 | 64 | 35 |
| 2024 | Communications or public affairs | 45 | 55 | 25 |
| 2024 | Science and technology | 43 | 57 | 25 |
| 2024 | Administration and operations | 32 | 68 | 50 |
| 2024 | Human resources | 51 | 49 | 15 |
| 2024 | Policy | 30 | 70 | 50 |
| 2024 | Project management | 33 | 67 | 25 |
| 2024 | None of the above | 43 | 57 | 20 |
| 2022 | Federal regulators | 32 | 68 | 30 |
| 2022 | Compliance, inspection and enforcement | 38 | 62 | 30 |
| 2022 | Communications or public affairs | 45 | 55 | 20 |
| 2022 | Science and technology | 21 | 79 | 20 |
| 2022 | Administration and operations | 37 | 63 | 35 |
| 2022 | Human resources | 30 | 70 | 15 |
| 2022 | Financial management | 21 | 79 | 15 |
| 2022 | Information technology | 47 | 53 | 15 |
| 2022 | Data sciences | 25 | 75 | 10 |
| 2022 | Policy | 23 | 77 | 60 |
| 2022 | Project management | 14 | 86 | 15 |
| 2022 | Other services to the public | 34 | 66 | 10 |
| 2022 | None of the above | 28 | 72 | 20 |
| 2020 | Federal regulators | 37 | 63 | 25 |
| 2020 | Compliance, inspection and enforcement | 43 | 57 | 30 |
| 2020 | Science and technology | 22 | 78 | 20 |
| 2020 | Administration and operations | 25 | 75 | 45 |
| 2020 | Human resources | 37 | 63 | 30 |
| 2020 | Information technology | 37 | 63 | 15 |
| 2020 | Policy | 19 | 81 | 40 |
| 2020 | Other services to the public | 34 | 66 | 15 |
| 2020 | None of the above | 44 | 56 | 25 |
| 2019 | Federal regulators | 26 | 74 | 40 |
| 2019 | Compliance, inspection and enforcement | 50 | 50 | 60 |
| 2019 | Communications or public affairs | 25 | 75 | 30 |
| 2019 | Science and technology | 24 | 76 | 20 |
| 2019 | Administration and operations | 26 | 74 | 85 |
| 2019 | Human resources | 54 | 46 | 25 |
| 2019 | Financial management | 39 | 61 | 20 |
| 2019 | Information technology | 29 | 71 | 30 |
| 2019 | Policy | 24 | 76 | 60 |
| 2019 | Project management | 25 | 75 | 25 |
| 2019 | Other services to the public | 24 | 76 | 20 |
| 2019 | None of the above | 30 | 70 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Communications or public affairs | 0 | 100 | 25 |
| 2024 | Science and technology | 0 | 100 | 25 |
| 2024 | Administration and operations | 0 | 100 | 50 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 0 | 100 | 50 |
| 2022 | Federal regulators | 0 | 100 | 30 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 0 | 100 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Administration and operations | 0 | 100 | 45 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2020 | None of the above | 0 | 100 | 25 |
| 2019 | Federal regulators | 0 | 100 | 40 |
| 2019 | Communications or public affairs | 0 | 100 | 30 |
| 2019 | Science and technology | 0 | 100 | 20 |
| 2019 | Administration and operations | 0 | 100 | 85 |
| 2019 | Human resources | 0 | 100 | 25 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Information technology | 0 | 100 | 30 |
| 2019 | Policy | 0 | 100 | 60 |
| 2019 | Project management | 0 | 100 | 25 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| 2019 | None of the above | 0 | 100 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Administration and operations | 9 | 91 | 50 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2022 | Federal regulators | 7 | 93 | 30 |
| 2022 | Compliance, inspection and enforcement | 3 | 97 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 14 | 86 | 20 |
| 2022 | Administration and operations | 6 | 94 | 35 |
| 2022 | Human resources | 8 | 92 | 15 |
| 2022 | Financial management | 7 | 93 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 13 | 87 | 10 |
| 2022 | Policy | 13 | 87 | 60 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 24 | 76 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | None of the above | 0 | 100 | 25 |
| 2019 | Federal regulators | 0 | 100 | 40 |
| 2019 | Administration and operations | 7 | 93 | 85 |
| 2019 | None of the above | 0 | 100 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Policy | 14 | 86 | 50 |
| 2022 | Federal regulators | 8 | 92 | 30 |
| 2022 | Compliance, inspection and enforcement | 10 | 90 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 4 | 96 | 20 |
| 2022 | Administration and operations | 6 | 94 | 35 |
| 2022 | Human resources | 13 | 87 | 15 |
| 2022 | Financial management | 15 | 85 | 15 |
| 2022 | Information technology | 28 | 72 | 15 |
| 2022 | Data sciences | 7 | 93 | 10 |
| 2022 | Policy | 7 | 93 | 60 |
| 2022 | Project management | 32 | 68 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Policy | 14 | 86 | 40 |
| 2019 | Federal regulators | 13 | 87 | 40 |
| 2019 | Administration and operations | 6 | 94 | 85 |
| 2019 | Human resources | 21 | 79 | 25 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Policy | 21 | 79 | 60 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 63 | 37 | 20 |
| 2024 | Compliance, inspection and enforcement | 54 | 46 | 35 |
| 2024 | Communications or public affairs | 65 | 35 | 25 |
| 2024 | Science and technology | 42 | 58 | 25 |
| 2024 | Administration and operations | 49 | 51 | 50 |
| 2024 | Human resources | 59 | 41 | 15 |
| 2024 | Information technology | 59 | 41 | 10 |
| 2024 | Policy | 38 | 62 | 50 |
| 2024 | Project management | 48 | 52 | 25 |
| 2024 | None of the above | 54 | 46 | 20 |
| 2022 | Federal regulators | 30 | 70 | 30 |
| 2022 | Compliance, inspection and enforcement | 51 | 49 | 30 |
| 2022 | Communications or public affairs | 47 | 53 | 20 |
| 2022 | Science and technology | 49 | 51 | 20 |
| 2022 | Administration and operations | 48 | 52 | 35 |
| 2022 | Human resources | 55 | 45 | 15 |
| 2022 | Financial management | 79 | 21 | 15 |
| 2022 | Information technology | 48 | 52 | 15 |
| 2022 | Data sciences | 60 | 40 | 10 |
| 2022 | Policy | 55 | 45 | 60 |
| 2022 | Project management | 67 | 33 | 15 |
| 2022 | Other services to the public | 63 | 37 | 10 |
| 2022 | None of the above | 60 | 40 | 20 |
| 2020 | Federal regulators | 48 | 52 | 25 |
| 2020 | Compliance, inspection and enforcement | 47 | 53 | 30 |
| 2020 | Communications or public affairs | 54 | 46 | 15 |
| 2020 | Science and technology | 55 | 45 | 20 |
| 2020 | Administration and operations | 56 | 44 | 45 |
| 2020 | Human resources | 46 | 54 | 30 |
| 2020 | Financial management | 46 | 54 | 10 |
| 2020 | Information technology | 44 | 56 | 15 |
| 2020 | Policy | 55 | 45 | 40 |
| 2020 | Other services to the public | 46 | 54 | 15 |
| 2020 | None of the above | 50 | 50 | 25 |
| 2019 | Federal regulators | 46 | 54 | 40 |
| 2019 | Compliance, inspection and enforcement | 56 | 44 | 60 |
| 2019 | Communications or public affairs | 43 | 57 | 30 |
| 2019 | Science and technology | 42 | 58 | 20 |
| 2019 | Administration and operations | 44 | 56 | 85 |
| 2019 | Human resources | 63 | 37 | 25 |
| 2019 | Financial management | 27 | 73 | 20 |
| 2019 | Information technology | 52 | 48 | 30 |
| 2019 | Policy | 48 | 52 | 60 |
| 2019 | Project management | 48 | 52 | 25 |
| 2019 | Other services to the public | 45 | 55 | 20 |
| 2019 | None of the above | 38 | 62 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 20 | 80 | 35 |
| 2024 | Administration and operations | 20 | 80 | 50 |
| 2024 | Policy | 17 | 83 | 50 |
| 2024 | Project management | 37 | 63 | 25 |
| 2022 | Federal regulators | 11 | 89 | 30 |
| 2022 | Compliance, inspection and enforcement | 10 | 90 | 30 |
| 2022 | Communications or public affairs | 17 | 83 | 20 |
| 2022 | Science and technology | 17 | 83 | 20 |
| 2022 | Administration and operations | 19 | 81 | 35 |
| 2022 | Human resources | 12 | 88 | 15 |
| 2022 | Financial management | 15 | 85 | 15 |
| 2022 | Information technology | 22 | 78 | 15 |
| 2022 | Data sciences | 14 | 86 | 10 |
| 2022 | Policy | 16 | 84 | 60 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 34 | 66 | 10 |
| 2022 | None of the above | 30 | 70 | 20 |
| 2020 | Federal regulators | 28 | 72 | 25 |
| 2020 | Compliance, inspection and enforcement | 23 | 77 | 30 |
| 2020 | Science and technology | 28 | 72 | 20 |
| 2020 | Administration and operations | 29 | 71 | 45 |
| 2020 | Human resources | 18 | 82 | 30 |
| 2020 | Information technology | 37 | 63 | 15 |
| 2020 | Policy | 14 | 86 | 40 |
| 2020 | None of the above | 38 | 62 | 25 |
| 2019 | Federal regulators | 31 | 69 | 40 |
| 2019 | Compliance, inspection and enforcement | 15 | 85 | 60 |
| 2019 | Communications or public affairs | 25 | 75 | 30 |
| 2019 | Science and technology | 24 | 76 | 20 |
| 2019 | Administration and operations | 33 | 67 | 85 |
| 2019 | Human resources | 21 | 79 | 25 |
| 2019 | Financial management | 29 | 71 | 20 |
| 2019 | Information technology | 36 | 64 | 30 |
| 2019 | Policy | 24 | 76 | 60 |
| 2019 | Project management | 25 | 75 | 25 |
| 2019 | None of the above | 25 | 75 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 24 | 76 | 35 |
| 2024 | Communications or public affairs | 36 | 64 | 25 |
| 2024 | Administration and operations | 31 | 69 | 50 |
| 2024 | Policy | 9 | 91 | 50 |
| 2022 | Federal regulators | 19 | 81 | 30 |
| 2022 | Compliance, inspection and enforcement | 10 | 90 | 30 |
| 2022 | Communications or public affairs | 7 | 93 | 20 |
| 2022 | Science and technology | 10 | 90 | 20 |
| 2022 | Administration and operations | 19 | 81 | 35 |
| 2022 | Human resources | 29 | 71 | 15 |
| 2022 | Financial management | 13 | 87 | 15 |
| 2022 | Information technology | 27 | 73 | 15 |
| 2022 | Data sciences | 24 | 76 | 10 |
| 2022 | Policy | 8 | 92 | 60 |
| 2022 | Project management | 11 | 89 | 15 |
| 2022 | Other services to the public | 21 | 79 | 10 |
| 2022 | None of the above | 45 | 55 | 20 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2019 | Federal regulators | 15 | 85 | 40 |
| 2019 | Compliance, inspection and enforcement | 20 | 80 | 60 |
| 2019 | Science and technology | 24 | 76 | 20 |
| 2019 | Administration and operations | 12 | 88 | 85 |
| 2019 | Information technology | 16 | 84 | 30 |
| 2019 | Policy | 10 | 90 | 60 |
| 2019 | Other services to the public | 28 | 72 | 20 |
| 2019 | None of the above | 29 | 71 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 62 | 38 | 20 |
| 2024 | Compliance, inspection and enforcement | 56 | 44 | 35 |
| 2024 | Communications or public affairs | 69 | 31 | 25 |
| 2024 | Science and technology | 66 | 34 | 25 |
| 2024 | Administration and operations | 52 | 48 | 50 |
| 2024 | Human resources | 47 | 53 | 15 |
| 2024 | Policy | 42 | 58 | 50 |
| 2024 | Project management | 41 | 59 | 25 |
| 2024 | None of the above | 48 | 52 | 20 |
| 2022 | Federal regulators | 57 | 43 | 30 |
| 2022 | Compliance, inspection and enforcement | 36 | 64 | 30 |
| 2022 | Communications or public affairs | 51 | 49 | 20 |
| 2022 | Science and technology | 53 | 47 | 20 |
| 2022 | Administration and operations | 48 | 52 | 35 |
| 2022 | Human resources | 50 | 50 | 15 |
| 2022 | Financial management | 47 | 53 | 15 |
| 2022 | Information technology | 73 | 27 | 15 |
| 2022 | Data sciences | 53 | 47 | 10 |
| 2022 | Policy | 59 | 41 | 60 |
| 2022 | Project management | 41 | 59 | 15 |
| 2022 | Other services to the public | 21 | 79 | 10 |
| 2022 | None of the above | 63 | 37 | 20 |
| 2020 | Federal regulators | 40 | 60 | 25 |
| 2020 | Compliance, inspection and enforcement | 57 | 43 | 30 |
| 2020 | Science and technology | 50 | 50 | 20 |
| 2020 | Administration and operations | 55 | 45 | 45 |
| 2020 | Human resources | 66 | 34 | 30 |
| 2020 | Financial management | 54 | 46 | 10 |
| 2020 | Information technology | 56 | 44 | 15 |
| 2020 | Policy | 49 | 51 | 40 |
| 2020 | Project management | 55 | 45 | 15 |
| 2020 | Other services to the public | 42 | 58 | 15 |
| 2020 | None of the above | 43 | 57 | 25 |
| 2019 | Federal regulators | 52 | 48 | 40 |
| 2019 | Compliance, inspection and enforcement | 58 | 42 | 60 |
| 2019 | Communications or public affairs | 75 | 25 | 30 |
| 2019 | Science and technology | 63 | 37 | 20 |
| 2019 | Administration and operations | 57 | 43 | 85 |
| 2019 | Human resources | 62 | 38 | 25 |
| 2019 | Financial management | 67 | 33 | 20 |
| 2019 | Information technology | 59 | 41 | 30 |
| 2019 | Policy | 51 | 49 | 60 |
| 2019 | Project management | 62 | 38 | 25 |
| 2019 | Other services to the public | 31 | 69 | 20 |
| 2019 | None of the above | 51 | 49 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 38 | 62 | 35 |
| 2024 | Communications or public affairs | 54 | 46 | 25 |
| 2024 | Administration and operations | 22 | 78 | 50 |
| 2024 | Human resources | 30 | 70 | 15 |
| 2024 | Policy | 23 | 77 | 50 |
| 2024 | Project management | 18 | 82 | 25 |
| 2024 | None of the above | 29 | 71 | 20 |
| 2022 | Federal regulators | 28 | 72 | 30 |
| 2022 | Compliance, inspection and enforcement | 18 | 82 | 30 |
| 2022 | Communications or public affairs | 21 | 79 | 20 |
| 2022 | Science and technology | 13 | 87 | 20 |
| 2022 | Administration and operations | 15 | 85 | 35 |
| 2022 | Human resources | 33 | 67 | 15 |
| 2022 | Financial management | 40 | 60 | 15 |
| 2022 | Information technology | 35 | 65 | 15 |
| 2022 | Data sciences | 15 | 85 | 10 |
| 2022 | Policy | 18 | 82 | 60 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 40 | 60 | 10 |
| 2022 | None of the above | 28 | 72 | 20 |
| 2020 | Federal regulators | 21 | 79 | 25 |
| 2020 | Compliance, inspection and enforcement | 31 | 69 | 30 |
| 2020 | Science and technology | 23 | 77 | 20 |
| 2020 | Administration and operations | 25 | 75 | 45 |
| 2020 | Human resources | 35 | 65 | 30 |
| 2020 | Policy | 21 | 79 | 40 |
| 2020 | None of the above | 22 | 78 | 25 |
| 2019 | Federal regulators | 28 | 72 | 40 |
| 2019 | Compliance, inspection and enforcement | 43 | 57 | 60 |
| 2019 | Science and technology | 23 | 77 | 20 |
| 2019 | Administration and operations | 35 | 65 | 85 |
| 2019 | Human resources | 42 | 58 | 25 |
| 2019 | Financial management | 45 | 55 | 20 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Information technology | 19 | 81 | 30 |
| 2019 | Policy | 34 | 66 | 60 |
| 2019 | Project management | 35 | 65 | 25 |
| 2019 | None of the above | 29 | 71 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Communications or public affairs | 44 | 56 | 25 |
| 2022 | Federal regulators | 7 | 93 | 30 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2022 | Communications or public affairs | 5 | 95 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 8 | 92 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 14 | 86 | 15 |
| 2022 | Information technology | 16 | 84 | 15 |
| 2022 | Data sciences | 36 | 64 | 10 |
| 2022 | Policy | 8 | 92 | 60 |
| 2022 | Project management | 14 | 86 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 14 | 86 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2019 | Administration and operations | 7 | 93 | 85 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Policy | 11 | 89 | 60 |
| 2019 | Project management | 19 | 81 | 25 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 17 | 83 | 35 |
| 2024 | Communications or public affairs | 36 | 64 | 25 |
| 2024 | Administration and operations | 14 | 86 | 50 |
| 2024 | Policy | 9 | 91 | 50 |
| 2022 | Federal regulators | 15 | 85 | 30 |
| 2022 | Compliance, inspection and enforcement | 17 | 83 | 30 |
| 2022 | Communications or public affairs | 5 | 95 | 20 |
| 2022 | Science and technology | 9 | 91 | 20 |
| 2022 | Administration and operations | 12 | 88 | 35 |
| 2022 | Human resources | 6 | 94 | 15 |
| 2022 | Financial management | 17 | 83 | 15 |
| 2022 | Information technology | 16 | 84 | 15 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 12 | 88 | 60 |
| 2022 | Project management | 24 | 76 | 15 |
| 2022 | Other services to the public | 20 | 80 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2020 | None of the above | 41 | 59 | 25 |
| 2019 | Compliance, inspection and enforcement | 20 | 80 | 60 |
| 2019 | Administration and operations | 10 | 90 | 85 |
| 2019 | Policy | 13 | 87 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 15 | 85 | 35 |
| 2024 | Communications or public affairs | 52 | 48 | 25 |
| 2024 | Administration and operations | 11 | 89 | 50 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 9 | 91 | 50 |
| 2024 | Project management | 0 | 100 | 25 |
| 2022 | Federal regulators | 10 | 90 | 30 |
| 2022 | Compliance, inspection and enforcement | 3 | 97 | 30 |
| 2022 | Communications or public affairs | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 15 | 85 | 35 |
| 2022 | Human resources | 19 | 81 | 15 |
| 2022 | Financial management | 29 | 71 | 15 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 12 | 88 | 60 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 5 | 95 | 20 |
| 2020 | Administration and operations | 10 | 90 | 45 |
| 2020 | Policy | 14 | 86 | 40 |
| 2019 | Compliance, inspection and enforcement | 10 | 90 | 60 |
| 2019 | Communications or public affairs | 18 | 82 | 30 |
| 2019 | Administration and operations | 13 | 87 | 85 |
| 2019 | Human resources | 22 | 78 | 25 |
| 2019 | Policy | 14 | 86 | 60 |
| 2019 | Project management | 27 | 73 | 25 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | None of the above | 0 | 100 | 20 |
| 2022 | Federal regulators | 7 | 93 | 30 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 7 | 93 | 35 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 6 | 94 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 3 | 97 | 60 |
| 2022 | Project management | 12 | 88 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2019 | Federal regulators | 16 | 84 | 40 |
| 2019 | Compliance, inspection and enforcement | 8 | 92 | 60 |
| 2019 | Communications or public affairs | 0 | 100 | 30 |
| 2019 | Policy | 0 | 100 | 60 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 12 | 88 | 50 |
| 2024 | Policy | 16 | 84 | 50 |
| 2024 | Project management | 0 | 100 | 25 |
| 2022 | Federal regulators | 11 | 89 | 30 |
| 2022 | Compliance, inspection and enforcement | 7 | 93 | 30 |
| 2022 | Communications or public affairs | 11 | 89 | 20 |
| 2022 | Science and technology | 8 | 92 | 20 |
| 2022 | Administration and operations | 17 | 83 | 35 |
| 2022 | Human resources | 6 | 94 | 15 |
| 2022 | Financial management | 16 | 84 | 15 |
| 2022 | Information technology | 8 | 92 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 11 | 89 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Compliance, inspection and enforcement | 20 | 80 | 30 |
| 2020 | Administration and operations | 12 | 88 | 45 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Policy | 16 | 84 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2019 | Compliance, inspection and enforcement | 16 | 84 | 60 |
| 2019 | Communications or public affairs | 18 | 82 | 30 |
| 2019 | Administration and operations | 18 | 82 | 85 |
| 2019 | Human resources | 18 | 82 | 25 |
| 2019 | Information management | 0 | 100 | 10 |
| 2019 | Policy | 10 | 90 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 18 | 82 | 35 |
| 2024 | Administration and operations | 17 | 83 | 50 |
| 2024 | Policy | 9 | 91 | 50 |
| 2022 | Federal regulators | 7 | 93 | 30 |
| 2022 | Compliance, inspection and enforcement | 9 | 91 | 30 |
| 2022 | Communications or public affairs | 12 | 88 | 20 |
| 2022 | Science and technology | 14 | 86 | 20 |
| 2022 | Administration and operations | 24 | 76 | 35 |
| 2022 | Human resources | 31 | 69 | 15 |
| 2022 | Financial management | 24 | 76 | 15 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 13 | 87 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 29 | 71 | 10 |
| 2022 | None of the above | 9 | 91 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Science and technology | 0 | 100 | 20 |
| 2020 | Administration and operations | 11 | 89 | 45 |
| 2020 | None of the above | 0 | 100 | 25 |
| 2019 | Federal regulators | 18 | 82 | 40 |
| 2019 | Compliance, inspection and enforcement | 12 | 88 | 60 |
| 2019 | Administration and operations | 10 | 90 | 85 |
| 2019 | Information technology | 19 | 81 | 30 |
| 2019 | Policy | 13 | 87 | 60 |
| 2019 | Other services to the public | 24 | 76 | 20 |
| 2019 | None of the above | 18 | 82 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 23 | 77 | 20 |
| 2024 | Compliance, inspection and enforcement | 31 | 69 | 35 |
| 2024 | Science and technology | 29 | 71 | 25 |
| 2024 | Administration and operations | 29 | 71 | 50 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Policy | 40 | 60 | 50 |
| 2024 | Project management | 48 | 52 | 25 |
| 2024 | None of the above | 46 | 54 | 20 |
| 2022 | Federal regulators | 32 | 68 | 30 |
| 2022 | Compliance, inspection and enforcement | 36 | 64 | 30 |
| 2022 | Communications or public affairs | 37 | 63 | 20 |
| 2022 | Science and technology | 21 | 79 | 20 |
| 2022 | Administration and operations | 25 | 75 | 35 |
| 2022 | Human resources | 13 | 87 | 15 |
| 2022 | Financial management | 9 | 91 | 15 |
| 2022 | Information technology | 27 | 73 | 15 |
| 2022 | Data sciences | 47 | 53 | 10 |
| 2022 | Policy | 24 | 76 | 60 |
| 2022 | Project management | 35 | 65 | 15 |
| 2022 | Other services to the public | 43 | 57 | 10 |
| 2022 | None of the above | 37 | 63 | 20 |
| 2020 | Federal regulators | 44 | 56 | 25 |
| 2020 | Compliance, inspection and enforcement | 27 | 73 | 30 |
| 2020 | Science and technology | 32 | 68 | 20 |
| 2020 | Administration and operations | 28 | 72 | 45 |
| 2020 | Human resources | 24 | 76 | 30 |
| 2020 | Information technology | 44 | 56 | 15 |
| 2020 | Policy | 28 | 72 | 40 |
| 2020 | Other services to the public | 38 | 62 | 15 |
| 2020 | None of the above | 29 | 71 | 25 |
| 2019 | Federal regulators | 23 | 77 | 40 |
| 2019 | Compliance, inspection and enforcement | 26 | 74 | 60 |
| 2019 | Communications or public affairs | 18 | 82 | 30 |
| 2019 | Administration and operations | 22 | 78 | 85 |
| 2019 | Information technology | 20 | 80 | 30 |
| 2019 | Policy | 31 | 69 | 60 |
| 2019 | Project management | 22 | 78 | 25 |
| 2019 | Other services to the public | 34 | 66 | 20 |
| 2019 | None of the above | 27 | 73 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Administration and operations | 14 | 86 | 50 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Project management | 0 | 100 | 25 |
| 2024 | None of the above | 0 | 100 | 20 |
| 2022 | Federal regulators | 17 | 83 | 25 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 16 | 84 | 20 |
| 2022 | Science and technology | 27 | 73 | 20 |
| 2022 | Administration and operations | 11 | 89 | 30 |
| 2022 | Human resources | 5 | 95 | 15 |
| 2022 | Financial management | 21 | 79 | 15 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 11 | 89 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 19 | 81 | 10 |
| 2022 | None of the above | 19 | 81 | 20 |
| 2019 | Compliance, inspection and enforcement | 14 | 86 | 55 |
| 2019 | Policy | 13 | 87 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 25 | 75 | 35 |
| 2024 | Science and technology | 27 | 73 | 25 |
| 2024 | Administration and operations | 18 | 82 | 50 |
| 2024 | Policy | 26 | 74 | 50 |
| 2024 | Project management | 36 | 64 | 25 |
| 2022 | Federal regulators | 14 | 86 | 25 |
| 2022 | Compliance, inspection and enforcement | 12 | 88 | 30 |
| 2022 | Communications or public affairs | 18 | 82 | 20 |
| 2022 | Science and technology | 19 | 81 | 20 |
| 2022 | Administration and operations | 18 | 82 | 30 |
| 2022 | Human resources | 27 | 73 | 15 |
| 2022 | Financial management | 24 | 76 | 15 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 25 | 75 | 60 |
| 2022 | Project management | 20 | 80 | 15 |
| 2022 | Other services to the public | 27 | 73 | 10 |
| 2022 | None of the above | 15 | 85 | 20 |
| 2020 | Federal regulators | 24 | 76 | 25 |
| 2020 | Human resources | 20 | 80 | 30 |
| 2020 | Policy | 14 | 86 | 40 |
| 2019 | Federal regulators | 15 | 85 | 35 |
| 2019 | Compliance, inspection and enforcement | 15 | 85 | 55 |
| 2019 | Policy | 23 | 77 | 60 |
| 2019 | Other services to the public | 30 | 70 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | None of the above | 0 | 100 | 20 |
| 2022 | Federal regulators | 11 | 89 | 25 |
| 2022 | Compliance, inspection and enforcement | 7 | 93 | 30 |
| 2022 | Communications or public affairs | 17 | 83 | 20 |
| 2022 | Science and technology | 28 | 72 | 20 |
| 2022 | Administration and operations | 14 | 86 | 30 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 15 | 85 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 7 | 93 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 9 | 91 | 20 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2019 | Compliance, inspection and enforcement | 9 | 91 | 55 |
| 2019 | Other services to the public | 25 | 75 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Project management | 0 | 100 | 25 |
| 2022 | Federal regulators | 11 | 89 | 25 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 29 | 71 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 15 | 85 | 30 |
| 2022 | Human resources | 7 | 93 | 15 |
| 2022 | Financial management | 15 | 85 | 15 |
| 2022 | Information technology | 6 | 94 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 3 | 97 | 60 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 10 | 90 | 20 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2019 | Compliance, inspection and enforcement | 10 | 90 | 55 |
| 2019 | Policy | 11 | 89 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Administration and operations | 11 | 89 | 50 |
| 2022 | Federal regulators | 7 | 93 | 25 |
| 2022 | Compliance, inspection and enforcement | 8 | 92 | 30 |
| 2022 | Communications or public affairs | 11 | 89 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 15 | 85 | 30 |
| 2022 | Human resources | 6 | 94 | 15 |
| 2022 | Financial management | 20 | 80 | 15 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 18 | 82 | 10 |
| 2022 | Policy | 13 | 87 | 60 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2019 | Policy | 13 | 87 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Communications or public affairs | 31 | 69 | 20 |
| 2024 | Administration and operations | 9 | 91 | 50 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2022 | Federal regulators | 8 | 92 | 25 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 8 | 92 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 12 | 88 | 30 |
| 2022 | Human resources | 12 | 88 | 15 |
| 2022 | Financial management | 22 | 78 | 15 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 6 | 94 | 60 |
| 2022 | Project management | 13 | 87 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Information technology | 31 | 69 | 15 |
| 2020 | Policy | 12 | 88 | 40 |
| 2019 | Federal regulators | 0 | 100 | 35 |
| 2019 | Compliance, inspection and enforcement | 9 | 91 | 55 |
| 2019 | Policy | 12 | 88 | 60 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 0 | 100 | 25 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 9 | 91 | 50 |
| 2024 | Project management | 0 | 100 | 25 |
| 2022 | Federal regulators | 3 | 97 | 25 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2022 | Communications or public affairs | 20 | 80 | 20 |
| 2022 | Science and technology | 9 | 91 | 20 |
| 2022 | Administration and operations | 11 | 89 | 30 |
| 2022 | Human resources | 7 | 93 | 15 |
| 2022 | Financial management | 14 | 86 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 17 | 83 | 10 |
| 2022 | Policy | 20 | 80 | 60 |
| 2022 | Project management | 12 | 88 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 9 | 91 | 20 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 55 |
| 2019 | Policy | 19 | 81 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Science and technology | 21 | 79 | 25 |
| 2024 | Administration and operations | 23 | 77 | 50 |
| 2024 | Policy | 14 | 86 | 50 |
| 2024 | None of the above | 29 | 71 | 20 |
| 2022 | Federal regulators | 0 | 100 | 25 |
| 2022 | Compliance, inspection and enforcement | 21 | 79 | 30 |
| 2022 | Communications or public affairs | 21 | 79 | 20 |
| 2022 | Science and technology | 24 | 76 | 20 |
| 2022 | Administration and operations | 23 | 77 | 30 |
| 2022 | Human resources | 13 | 87 | 15 |
| 2022 | Financial management | 9 | 91 | 15 |
| 2022 | Information technology | 27 | 73 | 15 |
| 2022 | Data sciences | 19 | 81 | 10 |
| 2022 | Policy | 23 | 77 | 60 |
| 2022 | Project management | 27 | 73 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 21 | 79 | 20 |
| 2020 | Federal regulators | 0 | 100 | 25 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2019 | Compliance, inspection and enforcement | 19 | 81 | 55 |
| 2019 | Communications or public affairs | 18 | 82 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 16 | 84 | 35 |
| 2024 | Administration and operations | 15 | 85 | 50 |
| 2024 | Policy | 12 | 88 | 50 |
| 2024 | Project management | 23 | 77 | 25 |
| 2022 | Federal regulators | 11 | 89 | 25 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 30 |
| 2022 | Communications or public affairs | 13 | 87 | 20 |
| 2022 | Science and technology | 15 | 85 | 20 |
| 2022 | Administration and operations | 21 | 79 | 30 |
| 2022 | Human resources | 14 | 86 | 15 |
| 2022 | Financial management | 15 | 85 | 15 |
| 2022 | Information technology | 18 | 82 | 15 |
| 2022 | Data sciences | 26 | 74 | 10 |
| 2022 | Policy | 19 | 81 | 60 |
| 2022 | Project management | 28 | 72 | 15 |
| 2022 | Other services to the public | 21 | 79 | 10 |
| 2022 | None of the above | 20 | 80 | 20 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Policy | 19 | 81 | 40 |
| 2019 | Federal regulators | 18 | 82 | 35 |
| 2019 | Compliance, inspection and enforcement | 14 | 86 | 55 |
| 2019 | Policy | 15 | 85 | 60 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 39 | 61 | 20 |
| 2024 | Compliance, inspection and enforcement | 33 | 67 | 35 |
| 2024 | Communications or public affairs | 33 | 67 | 20 |
| 2024 | Science and technology | 23 | 77 | 25 |
| 2024 | Administration and operations | 27 | 73 | 50 |
| 2024 | Policy | 32 | 68 | 50 |
| 2024 | Project management | 49 | 51 | 25 |
| 2024 | None of the above | 45 | 55 | 20 |
| 2022 | Federal regulators | 22 | 78 | 25 |
| 2022 | Compliance, inspection and enforcement | 42 | 58 | 30 |
| 2022 | Communications or public affairs | 20 | 80 | 20 |
| 2022 | Science and technology | 28 | 72 | 20 |
| 2022 | Administration and operations | 23 | 77 | 30 |
| 2022 | Human resources | 14 | 86 | 15 |
| 2022 | Financial management | 35 | 65 | 15 |
| 2022 | Information technology | 40 | 60 | 15 |
| 2022 | Data sciences | 52 | 48 | 10 |
| 2022 | Policy | 49 | 51 | 60 |
| 2022 | Project management | 33 | 67 | 15 |
| 2022 | Other services to the public | 17 | 83 | 10 |
| 2022 | None of the above | 36 | 64 | 20 |
| 2020 | Federal regulators | 35 | 65 | 25 |
| 2020 | Human resources | 34 | 66 | 30 |
| 2020 | Information technology | 38 | 62 | 15 |
| 2020 | Policy | 30 | 70 | 40 |
| 2019 | Federal regulators | 34 | 66 | 35 |
| 2019 | Compliance, inspection and enforcement | 42 | 58 | 55 |
| 2019 | Communications or public affairs | 28 | 72 | 30 |
| 2019 | Policy | 35 | 65 | 60 |
| 2019 | Other services to the public | 22 | 78 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 16 | 84 | 35 |
| 2024 | Science and technology | 24 | 76 | 25 |
| 2024 | Administration and operations | 10 | 90 | 50 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2022 | Federal regulators | 13 | 87 | 25 |
| 2022 | Compliance, inspection and enforcement | 7 | 93 | 30 |
| 2022 | Communications or public affairs | 13 | 87 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 4 | 96 | 30 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 14 | 86 | 15 |
| 2022 | Information technology | 6 | 94 | 15 |
| 2022 | Data sciences | 9 | 91 | 10 |
| 2022 | Policy | 10 | 90 | 60 |
| 2022 | Project management | 28 | 72 | 15 |
| 2022 | Other services to the public | 23 | 77 | 10 |
| 2022 | None of the above | 16 | 84 | 20 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | Policy | 21 | 79 | 40 |
| 2019 | Compliance, inspection and enforcement | 16 | 84 | 55 |
| 2019 | Policy | 11 | 89 | 60 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 45 | 55 | 20 |
| 2024 | Compliance, inspection and enforcement | 45 | 55 | 35 |
| 2024 | Communications or public affairs | 30 | 70 | 20 |
| 2024 | Science and technology | 47 | 53 | 25 |
| 2024 | Administration and operations | 40 | 60 | 50 |
| 2024 | Human resources | 53 | 47 | 15 |
| 2024 | Policy | 48 | 52 | 50 |
| 2024 | Project management | 63 | 37 | 25 |
| 2024 | None of the above | 65 | 35 | 20 |
| 2022 | Federal regulators | 42 | 58 | 25 |
| 2022 | Compliance, inspection and enforcement | 46 | 54 | 30 |
| 2022 | Communications or public affairs | 56 | 44 | 20 |
| 2022 | Science and technology | 35 | 65 | 20 |
| 2022 | Administration and operations | 59 | 41 | 30 |
| 2022 | Human resources | 44 | 56 | 15 |
| 2022 | Financial management | 42 | 58 | 15 |
| 2022 | Information technology | 68 | 32 | 15 |
| 2022 | Data sciences | 40 | 60 | 10 |
| 2022 | Policy | 60 | 40 | 60 |
| 2022 | Project management | 66 | 34 | 15 |
| 2022 | Other services to the public | 42 | 58 | 10 |
| 2022 | None of the above | 61 | 39 | 20 |
| 2020 | Federal regulators | 31 | 69 | 25 |
| 2020 | Communications or public affairs | 39 | 61 | 15 |
| 2020 | Human resources | 66 | 34 | 30 |
| 2020 | Information technology | 49 | 51 | 15 |
| 2020 | Policy | 46 | 54 | 40 |
| 2020 | Other services to the public | 42 | 58 | 15 |
| 2019 | Federal regulators | 42 | 58 | 35 |
| 2019 | Compliance, inspection and enforcement | 62 | 38 | 55 |
| 2019 | Communications or public affairs | 53 | 47 | 30 |
| 2019 | Policy | 43 | 57 | 60 |
| 2019 | Other services to the public | 40 | 60 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2022 | Federal regulators | 0 | 100 | 25 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2022 | Communications or public affairs | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 30 |
| 2022 | Human resources | 0 | 100 | 15 |
| 2022 | Financial management | 0 | 100 | 15 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 1 | 99 | 60 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Human resources | 0 | 100 | 30 |
| 2020 | Financial management | 0 | 100 | 10 |
| 2020 | Information technology | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Other services to the public | 0 | 100 | 15 |
| 2019 | Federal regulators | 0 | 100 | 35 |
| 2019 | Communications or public affairs | 0 | 100 | 30 |
| 2019 | Other services to the public | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 55 | 45 | 20 |
| 2024 | Compliance, inspection and enforcement | 66 | 34 | 35 |
| 2024 | Communications or public affairs | 32 | 68 | 20 |
| 2024 | Science and technology | 45 | 55 | 25 |
| 2024 | Administration and operations | 52 | 48 | 50 |
| 2024 | Human resources | 58 | 42 | 15 |
| 2024 | Information technology | 43 | 57 | 10 |
| 2024 | Policy | 66 | 34 | 50 |
| 2024 | Project management | 75 | 25 | 25 |
| 2024 | None of the above | 64 | 36 | 20 |
| 2022 | Federal regulators | 57 | 43 | 25 |
| 2022 | Compliance, inspection and enforcement | 48 | 52 | 30 |
| 2022 | Communications or public affairs | 66 | 34 | 20 |
| 2022 | Science and technology | 49 | 51 | 20 |
| 2022 | Administration and operations | 48 | 52 | 30 |
| 2022 | Human resources | 50 | 50 | 15 |
| 2022 | Financial management | 39 | 61 | 15 |
| 2022 | Information technology | 80 | 20 | 15 |
| 2022 | Data sciences | 67 | 33 | 10 |
| 2022 | Policy | 61 | 39 | 60 |
| 2022 | Project management | 81 | 19 | 15 |
| 2022 | Other services to the public | 70 | 30 | 10 |
| 2022 | None of the above | 52 | 48 | 20 |
| 2020 | Federal regulators | 61 | 39 | 25 |
| 2020 | Communications or public affairs | 47 | 53 | 15 |
| 2020 | Human resources | 68 | 32 | 30 |
| 2020 | Information technology | 63 | 37 | 15 |
| 2020 | Policy | 63 | 37 | 40 |
| 2020 | Other services to the public | 45 | 55 | 15 |
| 2019 | Federal regulators | 45 | 55 | 35 |
| 2019 | Compliance, inspection and enforcement | 65 | 35 | 55 |
| 2019 | Communications or public affairs | 53 | 47 | 30 |
| 2019 | Policy | 42 | 58 | 60 |
| 2019 | Other services to the public | 46 | 54 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Project management | 0 | 100 | 25 |
| 2024 | None of the above | 0 | 100 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 19 | 81 | 35 |
| 2024 | Administration and operations | 18 | 82 | 50 |
| 2024 | Policy | 13 | 87 | 50 |
| 2022 | Federal regulators | 27 | 73 | 25 |
| 2022 | Compliance, inspection and enforcement | 25 | 75 | 30 |
| 2022 | Communications or public affairs | 7 | 93 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 15 | 85 | 30 |
| 2022 | Human resources | 30 | 70 | 15 |
| 2022 | Financial management | 32 | 68 | 15 |
| 2022 | Information technology | 8 | 92 | 15 |
| 2022 | Data sciences | 29 | 71 | 10 |
| 2022 | Policy | 8 | 92 | 60 |
| 2022 | Project management | 12 | 88 | 15 |
| 2022 | Other services to the public | 14 | 86 | 10 |
| 2022 | None of the above | 26 | 74 | 20 |
| 2020 | Federal regulators | 20 | 80 | 25 |
| 2020 | Communications or public affairs | 0 | 100 | 15 |
| 2020 | Policy | 21 | 79 | 40 |
| 2019 | Federal regulators | 15 | 85 | 35 |
| 2019 | Compliance, inspection and enforcement | 9 | 91 | 55 |
| 2019 | Policy | 13 | 87 | 60 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 16 | 15 | 13 | 3 | 0 | 35 | 19 | 67 | 6 | 90 |
| 2024 | Intelligence analysts | 18 | 11 | 12 | 0 | 10 | 37 | 12 | 57 | 19 | 50 |
| 2024 | Federal regulators | 12 | 13 | 12 | 6 | 5 | 44 | 8 | 51 | 23 | 255 |
| 2024 | Compliance, inspection and enforcement | 13 | 12 | 12 | 5 | 7 | 43 | 8 | 51 | 23 | 345 |
| 2024 | Communications or public affairs | 11 | 9 | 14 | 7 | 7 | 44 | 8 | 42 | 29 | 170 |
| 2024 | Access to information and privacy | 35 | 0 | 10 | 0 | 5 | 41 | 9 | 70 | 10 | 20 |
| 2024 | Security | 19 | 0 | 17 | 0 | 4 | 38 | 21 | 48 | 10 | 25 |
| 2024 | Science and technology | 15 | 10 | 13 | 3 | 5 | 41 | 12 | 53 | 19 | 300 |
| 2024 | Legal services | 17 | 10 | 10 | 0 | 7 | 42 | 14 | 62 | 15 | 55 |
| 2024 | Administration and operations | 16 | 17 | 12 | 5 | 3 | 33 | 13 | 63 | 14 | 490 |
| 2024 | Human resources | 8 | 16 | 13 | 4 | 6 | 39 | 14 | 52 | 21 | 185 |
| 2024 | Financial management | 12 | 12 | 12 | 5 | 1 | 45 | 15 | 57 | 13 | 170 |
| 2024 | Material management | 0 | 15 | 19 | 0 | 0 | 27 | 39 | 44 | 0 | 15 |
| 2024 | Information management | 25 | 10 | 3 | 7 | 7 | 40 | 7 | 67 | 27 | 55 |
| 2024 | Information technology | 15 | 12 | 16 | 6 | 3 | 37 | 11 | 52 | 17 | 210 |
| 2024 | Internal audit | 0 | 10 | 10 | 0 | 8 | 36 | 35 | 36 | 29 | 10 |
| 2024 | Data sciences | 9 | 9 | 13 | 5 | 6 | 43 | 17 | 43 | 25 | 75 |
| 2024 | Policy | 9 | 10 | 12 | 5 | 5 | 44 | 15 | 45 | 26 | 470 |
| 2024 | Project management | 10 | 10 | 9 | 6 | 5 | 46 | 13 | 49 | 29 | 170 |
| 2024 | Other services to the public | 10 | 12 | 13 | 7 | 4 | 41 | 13 | 48 | 23 | 120 |
| 2024 | None of the above | 7 | 6 | 17 | 4 | 5 | 48 | 13 | 32 | 23 | 170 |
| 2022 | Client contact centre | 25 | 18 | 15 | 5 | 1 | 29 | 6 | 67 | 10 | 95 |
| 2022 | Federal regulators | 15 | 17 | 9 | 6 | 4 | 42 | 7 | 63 | 20 | 290 |
| 2022 | Compliance, inspection and enforcement | 11 | 10 | 11 | 6 | 4 | 47 | 12 | 49 | 24 | 380 |
| 2022 | Communications or public affairs | 8 | 9 | 9 | 2 | 3 | 53 | 16 | 54 | 18 | 215 |
| 2022 | Security | 24 | 13 | 3 | 7 | 0 | 48 | 5 | 80 | 15 | 30 |
| 2022 | Science and technology | 16 | 9 | 10 | 4 | 2 | 44 | 15 | 60 | 15 | 345 |
| 2022 | Legal services | 17 | 8 | 11 | 8 | 3 | 41 | 13 | 53 | 24 | 60 |
| 2022 | Administration and operations | 16 | 13 | 12 | 3 | 3 | 39 | 14 | 62 | 12 | 480 |
| 2022 | Human resources | 15 | 13 | 12 | 5 | 2 | 41 | 11 | 60 | 15 | 245 |
| 2022 | Financial management | 17 | 16 | 12 | 2 | 3 | 33 | 18 | 66 | 10 | 210 |
| 2022 | Procurement | 13 | 15 | 24 | 0 | 2 | 24 | 22 | 52 | 4 | 40 |
| 2022 | Information management | 23 | 13 | 19 | 3 | 3 | 29 | 10 | 60 | 10 | 70 |
| 2022 | Information technology | 18 | 8 | 12 | 3 | 5 | 43 | 11 | 56 | 17 | 230 |
| 2022 | Evaluation | 19 | 8 | 10 | 2 | 2 | 56 | 3 | 65 | 10 | 40 |
| 2022 | Data sciences | 17 | 8 | 12 | 6 | 6 | 48 | 4 | 52 | 24 | 75 |
| 2022 | Policy | 9 | 9 | 12 | 4 | 5 | 50 | 11 | 46 | 24 | 545 |
| 2022 | Project management | 10 | 13 | 8 | 4 | 6 | 46 | 14 | 56 | 24 | 205 |
| 2022 | Other services to the public | 18 | 11 | 7 | 2 | 4 | 44 | 14 | 70 | 14 | 125 |
| 2022 | None of the above | 14 | 7 | 12 | 4 | 5 | 45 | 12 | 51 | 20 | 185 |
| 2020 | Client contact centre | 25 | 24 | 14 | 0 | 3 | 26 | 9 | 75 | 4 | 80 |
| 2020 | Federal regulators | 16 | 15 | 18 | 4 | 3 | 39 | 5 | 55 | 13 | 280 |
| 2020 | Compliance, inspection and enforcement | 17 | 15 | 15 | 7 | 3 | 35 | 7 | 56 | 18 | 395 |
| 2020 | Communications or public affairs | 18 | 8 | 17 | 8 | 5 | 34 | 11 | 46 | 23 | 150 |
| 2020 | Access to information and privacy | 25 | 10 | 10 | 0 | 0 | 44 | 10 | 78 | 0 | 20 |
| 2020 | Security | 41 | 16 | 30 | 0 | 4 | 8 | 0 | 63 | 4 | 25 |
| 2020 | Science and technology | 19 | 11 | 13 | 5 | 1 | 42 | 9 | 61 | 12 | 310 |
| 2020 | Library services | 7 | 7 | 38 | 0 | 8 | 23 | 17 | 25 | 13 | 15 |
| 2020 | Legal services | 30 | 7 | 14 | 7 | 2 | 25 | 15 | 60 | 16 | 40 |
| 2020 | Administration and operations | 22 | 17 | 19 | 4 | 3 | 27 | 8 | 61 | 10 | 470 |
| 2020 | Human resources | 27 | 11 | 14 | 5 | 5 | 29 | 8 | 61 | 16 | 200 |
| 2020 | Financial management | 26 | 18 | 13 | 4 | 1 | 32 | 6 | 71 | 8 | 185 |
| 2020 | Procurement | 23 | 6 | 16 | 11 | 5 | 37 | 3 | 48 | 26 | 35 |
| 2020 | Real property | 29 | 8 | 40 | 0 | 0 | 16 | 8 | 48 | 0 | 15 |
| 2020 | Material management | 32 | 8 | 36 | 8 | 0 | 0 | 17 | 48 | 9 | 10 |
| 2020 | Information management | 13 | 20 | 11 | 5 | 3 | 37 | 12 | 63 | 16 | 70 |
| 2020 | Information technology | 23 | 14 | 16 | 2 | 3 | 31 | 11 | 64 | 9 | 235 |
| 2020 | Internal audit | 12 | 6 | 24 | 6 | 0 | 40 | 12 | 38 | 13 | 15 |
| 2020 | Evaluation | 10 | 20 | 19 | 0 | 0 | 42 | 9 | 61 | 0 | 25 |
| 2020 | Data sciences | 22 | 16 | 8 | 2 | 3 | 41 | 9 | 75 | 9 | 55 |
| 2020 | Policy | 14 | 16 | 16 | 5 | 2 | 40 | 8 | 57 | 13 | 485 |
| 2020 | Project management | 13 | 13 | 16 | 4 | 2 | 41 | 11 | 54 | 13 | 165 |
| 2020 | Other services to the public | 18 | 11 | 14 | 4 | 8 | 38 | 7 | 53 | 22 | 130 |
| 2020 | None of the above | 13 | 17 | 15 | 3 | 9 | 34 | 9 | 53 | 21 | 175 |
| 2019 | Client contact centre | 24 | 12 | 16 | 2 | 3 | 31 | 12 | 62 | 10 | 85 |
| 2019 | Federal regulators | 18 | 12 | 18 | 9 | 7 | 28 | 8 | 47 | 25 | 280 |
| 2019 | Compliance, inspection and enforcement | 14 | 13 | 17 | 9 | 6 | 32 | 9 | 45 | 26 | 430 |
| 2019 | Communications or public affairs | 12 | 11 | 16 | 8 | 9 | 34 | 9 | 42 | 30 | 175 |
| 2019 | Access to information and privacy | 24 | 16 | 26 | 9 | 0 | 17 | 9 | 54 | 11 | 10 |
| 2019 | Security | 21 | 21 | 16 | 7 | 4 | 28 | 4 | 61 | 17 | 20 |
| 2019 | Science and technology | 19 | 11 | 16 | 3 | 3 | 41 | 8 | 58 | 12 | 285 |
| 2019 | Library services | 24 | 18 | 25 | 0 | 0 | 25 | 8 | 62 | 0 | 15 |
| 2019 | Legal services | 17 | 11 | 6 | 7 | 10 | 39 | 10 | 54 | 34 | 50 |
| 2019 | Administration and operations | 19 | 16 | 20 | 8 | 7 | 21 | 10 | 51 | 21 | 490 |
| 2019 | Human resources | 22 | 22 | 14 | 6 | 4 | 26 | 7 | 65 | 15 | 195 |
| 2019 | Financial management | 20 | 17 | 18 | 6 | 4 | 31 | 4 | 56 | 17 | 180 |
| 2019 | Procurement | 19 | 14 | 19 | 3 | 3 | 29 | 12 | 57 | 11 | 30 |
| 2019 | Real property | 20 | 19 | 14 | 7 | 0 | 27 | 14 | 66 | 11 | 15 |
| 2019 | Material management | 41 | 15 | 17 | 0 | 11 | 0 | 16 | 66 | 13 | 10 |
| 2019 | Information management | 18 | 14 | 24 | 6 | 7 | 27 | 4 | 47 | 18 | 85 |
| 2019 | Information technology | 19 | 15 | 22 | 6 | 5 | 26 | 7 | 51 | 17 | 250 |
| 2019 | Internal audit | 24 | 23 | 14 | 0 | 9 | 9 | 21 | 67 | 13 | 20 |
| 2019 | Evaluation | 7 | 10 | 12 | 7 | 3 | 49 | 13 | 44 | 25 | 30 |
| 2019 | Data sciences | 14 | 14 | 16 | 2 | 2 | 36 | 16 | 59 | 8 | 50 |
| 2019 | Policy | 17 | 16 | 16 | 7 | 6 | 30 | 8 | 53 | 21 | 485 |
| 2019 | Project management | 13 | 18 | 21 | 6 | 9 | 25 | 7 | 46 | 23 | 165 |
| 2019 | Other services to the public | 12 | 15 | 16 | 6 | 9 | 35 | 8 | 48 | 25 | 105 |
| 2019 | None of the above | 16 | 14 | 21 | 3 | 9 | 25 | 12 | 47 | 20 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 42 | 31 | 9 | 0 | 2 | 9 | 7 | 86 | 2 | 90 |
| 2024 | Intelligence analysts | 28 | 22 | 15 | 0 | 8 | 26 | 0 | 69 | 11 | 50 |
| 2024 | Federal regulators | 29 | 28 | 15 | 8 | 3 | 16 | 2 | 68 | 14 | 255 |
| 2024 | Compliance, inspection and enforcement | 28 | 30 | 13 | 7 | 4 | 15 | 1 | 71 | 13 | 345 |
| 2024 | Communications or public affairs | 21 | 29 | 17 | 8 | 5 | 19 | 1 | 63 | 16 | 170 |
| 2024 | Access to information and privacy | 30 | 31 | 10 | 5 | 0 | 19 | 5 | 81 | 7 | 20 |
| 2024 | Security | 28 | 25 | 24 | 4 | 4 | 10 | 6 | 63 | 9 | 25 |
| 2024 | Science and technology | 32 | 30 | 14 | 5 | 4 | 12 | 2 | 73 | 11 | 300 |
| 2024 | Legal services | 39 | 27 | 7 | 1 | 5 | 19 | 2 | 83 | 9 | 55 |
| 2024 | Administration and operations | 32 | 29 | 13 | 5 | 3 | 15 | 3 | 75 | 9 | 485 |
| 2024 | Human resources | 24 | 36 | 16 | 3 | 7 | 14 | 1 | 70 | 12 | 185 |
| 2024 | Financial management | 28 | 34 | 16 | 3 | 0 | 18 | 1 | 76 | 4 | 170 |
| 2024 | Procurement | 25 | 25 | 17 | 7 | 0 | 27 | 0 | 68 | 9 | 25 |
| 2024 | Real property | 35 | 45 | 14 | 0 | 0 | 6 | 0 | 85 | 0 | 15 |
| 2024 | Information management | 39 | 30 | 12 | 6 | 2 | 12 | 0 | 77 | 9 | 55 |
| 2024 | Information technology | 31 | 31 | 13 | 4 | 4 | 16 | 0 | 74 | 10 | 210 |
| 2024 | Evaluation | 46 | 14 | 13 | 5 | 0 | 21 | 0 | 76 | 7 | 35 |
| 2024 | Data sciences | 25 | 23 | 12 | 7 | 6 | 27 | 1 | 66 | 17 | 75 |
| 2024 | Policy | 20 | 29 | 16 | 8 | 6 | 18 | 3 | 62 | 18 | 470 |
| 2024 | Project management | 20 | 33 | 11 | 7 | 6 | 23 | 1 | 70 | 16 | 170 |
| 2024 | Other services to the public | 28 | 32 | 16 | 4 | 4 | 14 | 3 | 71 | 10 | 120 |
| 2024 | None of the above | 19 | 30 | 16 | 2 | 4 | 25 | 3 | 69 | 9 | 170 |
| 2022 | Client contact centre | 38 | 31 | 13 | 3 | 0 | 15 | 0 | 81 | 4 | 95 |
| 2022 | Federal regulators | 30 | 28 | 16 | 6 | 4 | 15 | 1 | 69 | 12 | 290 |
| 2022 | Compliance, inspection and enforcement | 30 | 32 | 14 | 6 | 4 | 13 | 1 | 71 | 12 | 380 |
| 2022 | Communications or public affairs | 26 | 36 | 13 | 4 | 1 | 17 | 3 | 77 | 7 | 210 |
| 2022 | Access to information and privacy | 30 | 8 | 32 | 6 | 4 | 12 | 7 | 47 | 13 | 20 |
| 2022 | Security | 38 | 24 | 12 | 3 | 4 | 19 | 0 | 77 | 8 | 30 |
| 2022 | Science and technology | 34 | 31 | 13 | 3 | 2 | 15 | 2 | 79 | 5 | 350 |
| 2022 | Legal services | 36 | 21 | 17 | 3 | 2 | 18 | 3 | 73 | 6 | 60 |
| 2022 | Administration and operations | 31 | 33 | 12 | 4 | 2 | 16 | 2 | 78 | 7 | 480 |
| 2022 | Human resources | 32 | 38 | 16 | 3 | 2 | 9 | 1 | 77 | 5 | 245 |
| 2022 | Financial management | 34 | 36 | 12 | 4 | 1 | 10 | 3 | 80 | 5 | 210 |
| 2022 | Procurement | 35 | 23 | 17 | 0 | 2 | 16 | 7 | 75 | 3 | 40 |
| 2022 | Real property | 33 | 33 | 21 | 0 | 0 | 13 | 0 | 75 | 0 | 15 |
| 2022 | Information management | 40 | 27 | 13 | 3 | 3 | 12 | 3 | 78 | 6 | 70 |
| 2022 | Information technology | 27 | 30 | 12 | 4 | 5 | 20 | 1 | 73 | 11 | 230 |
| 2022 | Evaluation | 32 | 22 | 12 | 4 | 0 | 29 | 0 | 77 | 6 | 40 |
| 2022 | Data sciences | 27 | 23 | 12 | 6 | 7 | 25 | 0 | 67 | 18 | 75 |
| 2022 | Policy | 26 | 30 | 13 | 5 | 4 | 20 | 2 | 72 | 11 | 545 |
| 2022 | Project management | 22 | 30 | 14 | 6 | 4 | 22 | 2 | 69 | 13 | 200 |
| 2022 | Other services to the public | 38 | 26 | 12 | 3 | 3 | 17 | 0 | 79 | 7 | 125 |
| 2022 | None of the above | 28 | 23 | 16 | 7 | 5 | 18 | 3 | 65 | 14 | 185 |
| 2020 | Client contact centre | 46 | 35 | 9 | 1 | 1 | 7 | 0 | 88 | 3 | 80 |
| 2020 | Federal regulators | 33 | 32 | 17 | 3 | 4 | 10 | 1 | 73 | 8 | 275 |
| 2020 | Compliance, inspection and enforcement | 34 | 33 | 16 | 6 | 2 | 7 | 1 | 73 | 10 | 390 |
| 2020 | Communications or public affairs | 33 | 30 | 15 | 8 | 2 | 11 | 1 | 72 | 11 | 150 |
| 2020 | Access to information and privacy | 31 | 15 | 29 | 0 | 0 | 21 | 5 | 61 | 0 | 20 |
| 2020 | Security | 42 | 25 | 20 | 0 | 4 | 8 | 0 | 73 | 4 | 25 |
| 2020 | Science and technology | 36 | 28 | 15 | 3 | 1 | 16 | 0 | 76 | 6 | 310 |
| 2020 | Library services | 17 | 38 | 30 | 0 | 8 | 8 | 0 | 59 | 8 | 15 |
| 2020 | Legal services | 39 | 17 | 19 | 10 | 0 | 13 | 3 | 66 | 11 | 40 |
| 2020 | Administration and operations | 41 | 26 | 20 | 3 | 2 | 8 | 1 | 73 | 5 | 470 |
| 2020 | Human resources | 41 | 23 | 18 | 2 | 3 | 13 | 0 | 74 | 6 | 200 |
| 2020 | Financial management | 40 | 34 | 14 | 4 | 0 | 8 | 1 | 80 | 4 | 185 |
| 2020 | Procurement | 39 | 29 | 13 | 7 | 3 | 6 | 3 | 75 | 11 | 35 |
| 2020 | Real property | 53 | 16 | 24 | 8 | 0 | 0 | 0 | 68 | 8 | 15 |
| 2020 | Material management | 57 | 19 | 15 | 0 | 0 | 9 | 0 | 83 | 0 | 10 |
| 2020 | Information management | 34 | 36 | 10 | 3 | 3 | 12 | 3 | 82 | 7 | 70 |
| 2020 | Information technology | 36 | 34 | 14 | 2 | 3 | 10 | 1 | 78 | 5 | 235 |
| 2020 | Internal audit | 29 | 18 | 30 | 0 | 0 | 23 | 0 | 61 | 0 | 15 |
| 2020 | Evaluation | 26 | 19 | 19 | 3 | 0 | 25 | 9 | 67 | 5 | 30 |
| 2020 | Data sciences | 43 | 28 | 8 | 3 | 5 | 12 | 2 | 82 | 9 | 55 |
| 2020 | Policy | 30 | 33 | 15 | 4 | 3 | 14 | 2 | 74 | 8 | 490 |
| 2020 | Project management | 33 | 29 | 14 | 5 | 1 | 15 | 4 | 76 | 7 | 165 |
| 2020 | Other services to the public | 42 | 21 | 17 | 2 | 7 | 11 | 0 | 71 | 10 | 130 |
| 2020 | None of the above | 28 | 31 | 15 | 4 | 8 | 12 | 3 | 69 | 14 | 175 |
| 2019 | Client contact centre | 38 | 31 | 13 | 7 | 0 | 11 | 1 | 78 | 7 | 85 |
| 2019 | Federal regulators | 30 | 37 | 12 | 8 | 7 | 5 | 0 | 71 | 16 | 280 |
| 2019 | Compliance, inspection and enforcement | 31 | 31 | 15 | 6 | 6 | 10 | 1 | 70 | 13 | 425 |
| 2019 | Communications or public affairs | 27 | 34 | 16 | 5 | 7 | 10 | 1 | 68 | 14 | 175 |
| 2019 | Access to information and privacy | 24 | 33 | 26 | 0 | 0 | 9 | 9 | 69 | 0 | 10 |
| 2019 | Security | 45 | 35 | 4 | 0 | 11 | 5 | 0 | 84 | 12 | 20 |
| 2019 | Science and technology | 35 | 28 | 16 | 4 | 2 | 14 | 1 | 74 | 8 | 290 |
| 2019 | Library services | 42 | 40 | 12 | 0 | 0 | 6 | 0 | 87 | 0 | 15 |
| 2019 | Legal services | 42 | 11 | 13 | 7 | 8 | 16 | 3 | 65 | 19 | 50 |
| 2019 | Administration and operations | 36 | 31 | 12 | 5 | 5 | 9 | 2 | 75 | 12 | 495 |
| 2019 | Human resources | 37 | 33 | 11 | 5 | 1 | 12 | 1 | 80 | 7 | 195 |
| 2019 | Financial management | 35 | 36 | 14 | 4 | 3 | 6 | 1 | 77 | 8 | 175 |
| 2019 | Procurement | 43 | 22 | 13 | 6 | 0 | 16 | 0 | 78 | 7 | 30 |
| 2019 | Real property | 34 | 39 | 20 | 7 | 0 | 0 | 0 | 73 | 7 | 15 |
| 2019 | Material management | 59 | 9 | 7 | 10 | 0 | 0 | 15 | 80 | 12 | 15 |
| 2019 | Information management | 34 | 30 | 15 | 4 | 5 | 9 | 2 | 72 | 11 | 85 |
| 2019 | Information technology | 36 | 26 | 19 | 5 | 3 | 9 | 1 | 70 | 9 | 250 |
| 2019 | Internal audit | 38 | 35 | 9 | 4 | 5 | 8 | 0 | 80 | 10 | 20 |
| 2019 | Evaluation | 22 | 29 | 22 | 6 | 3 | 19 | 0 | 62 | 11 | 30 |
| 2019 | Data sciences | 40 | 27 | 11 | 0 | 0 | 16 | 7 | 86 | 0 | 50 |
| 2019 | Policy | 32 | 32 | 14 | 6 | 4 | 10 | 1 | 72 | 12 | 485 |
| 2019 | Project management | 26 | 34 | 16 | 9 | 5 | 9 | 1 | 67 | 16 | 165 |
| 2019 | Other services to the public | 26 | 24 | 19 | 6 | 7 | 16 | 2 | 61 | 15 | 105 |
| 2019 | None of the above | 30 | 28 | 18 | 6 | 7 | 10 | 1 | 66 | 14 | 210 |
Discrimination
Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Intelligence analysts | 10 | 90 | 50 |
| 2024 | Federal regulators | 7 | 93 | 255 |
| 2024 | Compliance, inspection and enforcement | 9 | 91 | 345 |
| 2024 | Communications or public affairs | 11 | 89 | 170 |
| 2024 | Science and technology | 6 | 94 | 300 |
| 2024 | Legal services | 9 | 91 | 55 |
| 2024 | Administration and operations | 8 | 92 | 490 |
| 2024 | Human resources | 8 | 92 | 185 |
| 2024 | Financial management | 4 | 96 | 170 |
| 2024 | Information management | 12 | 88 | 55 |
| 2024 | Information technology | 6 | 94 | 210 |
| 2024 | Data sciences | 10 | 90 | 75 |
| 2024 | Policy | 9 | 91 | 470 |
| 2024 | Project management | 10 | 90 | 170 |
| 2024 | Other services to the public | 5 | 95 | 120 |
| 2024 | None of the above | 8 | 92 | 170 |
| 2022 | Client contact centre | 5 | 95 | 95 |
| 2022 | Federal regulators | 3 | 97 | 290 |
| 2022 | Compliance, inspection and enforcement | 6 | 94 | 380 |
| 2022 | Communications or public affairs | 3 | 97 | 215 |
| 2022 | Science and technology | 5 | 95 | 350 |
| 2022 | Administration and operations | 6 | 94 | 480 |
| 2022 | Human resources | 4 | 96 | 245 |
| 2022 | Financial management | 4 | 96 | 210 |
| 2022 | Procurement | 0 | 100 | 40 |
| 2022 | Material management | 0 | 100 | 10 |
| 2022 | Information management | 6 | 94 | 70 |
| 2022 | Information technology | 6 | 94 | 230 |
| 2022 | Evaluation | 0 | 100 | 40 |
| 2022 | Data sciences | 13 | 87 | 75 |
| 2022 | Policy | 7 | 93 | 545 |
| 2022 | Project management | 7 | 93 | 205 |
| 2022 | Other services to the public | 9 | 91 | 125 |
| 2022 | None of the above | 11 | 89 | 185 |
| 2020 | Federal regulators | 6 | 94 | 280 |
| 2020 | Compliance, inspection and enforcement | 5 | 95 | 395 |
| 2020 | Communications or public affairs | 6 | 94 | 150 |
| 2020 | Science and technology | 8 | 92 | 310 |
| 2020 | Legal services | 0 | 100 | 40 |
| 2020 | Administration and operations | 6 | 94 | 470 |
| 2020 | Human resources | 8 | 92 | 200 |
| 2020 | Financial management | 3 | 97 | 185 |
| 2020 | Real property | 0 | 100 | 15 |
| 2020 | Material management | 0 | 100 | 10 |
| 2020 | Information technology | 4 | 96 | 235 |
| 2020 | Policy | 8 | 92 | 490 |
| 2020 | Project management | 8 | 92 | 165 |
| 2020 | Other services to the public | 9 | 91 | 130 |
| 2020 | None of the above | 7 | 93 | 175 |
| 2019 | Federal regulators | 8 | 92 | 280 |
| 2019 | Compliance, inspection and enforcement | 9 | 91 | 425 |
| 2019 | Communications or public affairs | 4 | 96 | 175 |
| 2019 | Security | 0 | 100 | 20 |
| 2019 | Science and technology | 6 | 94 | 285 |
| 2019 | Legal services | 0 | 100 | 50 |
| 2019 | Administration and operations | 7 | 93 | 490 |
| 2019 | Human resources | 4 | 96 | 195 |
| 2019 | Information technology | 6 | 94 | 250 |
| 2019 | Internal audit | 0 | 100 | 20 |
| 2019 | Data sciences | 0 | 100 | 50 |
| 2019 | Policy | 7 | 93 | 485 |
| 2019 | Project management | 6 | 94 | 165 |
| 2019 | Other services to the public | 8 | 92 | 105 |
| 2019 | None of the above | 7 | 93 | 210 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 32 | 68 | 35 |
| 2024 | Communications or public affairs | 42 | 58 | 20 |
| 2024 | Science and technology | 32 | 68 | 20 |
| 2024 | Administration and operations | 25 | 75 | 35 |
| 2024 | Human resources | 30 | 70 | 15 |
| 2024 | Policy | 23 | 77 | 40 |
| 2022 | Compliance, inspection and enforcement | 42 | 58 | 20 |
| 2022 | Science and technology | 22 | 78 | 20 |
| 2022 | Administration and operations | 26 | 74 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 15 | 85 | 15 |
| 2022 | Data sciences | 37 | 63 | 10 |
| 2022 | Policy | 21 | 79 | 45 |
| 2022 | Project management | 42 | 58 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 29 | 71 | 20 |
| 2020 | Compliance, inspection and enforcement | 52 | 48 | 20 |
| 2020 | Science and technology | 28 | 72 | 25 |
| 2020 | Administration and operations | 37 | 63 | 25 |
| 2020 | Human resources | 29 | 71 | 15 |
| 2020 | Policy | 33 | 67 | 40 |
| 2020 | None of the above | 42 | 58 | 10 |
| 2019 | Federal regulators | 22 | 78 | 20 |
| 2019 | Compliance, inspection and enforcement | 38 | 62 | 35 |
| 2019 | Science and technology | 31 | 69 | 15 |
| 2019 | Administration and operations | 51 | 49 | 30 |
| 2019 | Information technology | 37 | 63 | 15 |
| 2019 | Policy | 45 | 55 | 30 |
| 2019 | Project management | 48 | 52 | 10 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 79 | 21 | 20 |
| 2024 | Compliance, inspection and enforcement | 80 | 20 | 35 |
| 2024 | Communications or public affairs | 83 | 17 | 20 |
| 2024 | Science and technology | 83 | 17 | 20 |
| 2024 | Administration and operations | 87 | 13 | 35 |
| 2024 | Human resources | 78 | 22 | 15 |
| 2024 | Information technology | 79 | 21 | 15 |
| 2024 | Policy | 87 | 13 | 40 |
| 2024 | Project management | 73 | 27 | 20 |
| 2024 | None of the above | 81 | 19 | 15 |
| 2022 | Compliance, inspection and enforcement | 62 | 38 | 20 |
| 2022 | Science and technology | 72 | 28 | 20 |
| 2022 | Administration and operations | 69 | 31 | 25 |
| 2022 | Human resources | 86 | 14 | 10 |
| 2022 | Information technology | 93 | 7 | 15 |
| 2022 | Data sciences | 69 | 31 | 10 |
| 2022 | Policy | 85 | 15 | 45 |
| 2022 | Project management | 94 | 6 | 15 |
| 2022 | Other services to the public | 90 | 10 | 10 |
| 2022 | None of the above | 55 | 45 | 20 |
| 2020 | Compliance, inspection and enforcement | 58 | 42 | 20 |
| 2020 | Administration and operations | 74 | 26 | 25 |
| 2020 | Human resources | 71 | 29 | 15 |
| 2020 | Policy | 78 | 22 | 40 |
| 2019 | Federal regulators | 70 | 30 | 20 |
| 2019 | Compliance, inspection and enforcement | 83 | 17 | 35 |
| 2019 | Administration and operations | 52 | 48 | 30 |
| 2019 | Policy | 79 | 21 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 3 | 97 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 2 | 98 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Project management | 0 | 100 | 10 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Communications or public affairs | 0 | 100 | 20 |
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Policy | 0 | 100 | 40 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 0 | 100 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Administration and operations | 0 | 100 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Project management | 0 | 100 | 10 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 11 | 89 | 20 |
| 2022 | Administration and operations | 15 | 85 | 25 |
| 2022 | Human resources | 14 | 86 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 7 | 93 | 10 |
| 2022 | Policy | 9 | 91 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 19 | 81 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 15 | 85 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 12 | 88 | 20 |
| 2022 | Science and technology | 10 | 90 | 20 |
| 2022 | Administration and operations | 5 | 95 | 25 |
| 2022 | Human resources | 9 | 91 | 10 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 2 | 98 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 17 | 83 | 25 |
| 2022 | Human resources | 17 | 83 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 14 | 86 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 19 | 81 | 10 |
| 2022 | None of the above | 29 | 71 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Project management | 0 | 100 | 10 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 25 | 75 | 30 |
| 2024 | Science and technology | 48 | 52 | 20 |
| 2024 | Administration and operations | 31 | 69 | 35 |
| 2024 | Human resources | 42 | 58 | 15 |
| 2024 | Policy | 45 | 55 | 40 |
| 2024 | Project management | 41 | 59 | 20 |
| 2022 | Compliance, inspection and enforcement | 19 | 81 | 20 |
| 2022 | Science and technology | 31 | 69 | 15 |
| 2022 | Administration and operations | 37 | 63 | 30 |
| 2022 | Human resources | 17 | 83 | 10 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 39 | 61 | 10 |
| 2022 | Policy | 32 | 68 | 45 |
| 2022 | Project management | 23 | 77 | 15 |
| 2022 | Other services to the public | 20 | 80 | 10 |
| 2022 | None of the above | 31 | 69 | 20 |
| 2020 | Science and technology | 36 | 64 | 25 |
| 2020 | Administration and operations | 37 | 63 | 25 |
| 2020 | Policy | 24 | 76 | 40 |
| 2020 | None of the above | 53 | 47 | 10 |
| 2019 | Compliance, inspection and enforcement | 21 | 79 | 35 |
| 2019 | Administration and operations | 32 | 68 | 30 |
| 2019 | Policy | 26 | 74 | 30 |
| 2019 | None of the above | 32 | 68 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 50 | 50 | 30 |
| 2024 | Communications or public affairs | 28 | 72 | 15 |
| 2024 | Science and technology | 33 | 67 | 20 |
| 2024 | Administration and operations | 33 | 67 | 35 |
| 2024 | Information technology | 43 | 57 | 15 |
| 2024 | Policy | 35 | 65 | 40 |
| 2022 | Compliance, inspection and enforcement | 19 | 81 | 20 |
| 2022 | Science and technology | 18 | 82 | 15 |
| 2022 | Administration and operations | 41 | 59 | 30 |
| 2022 | Human resources | 17 | 83 | 10 |
| 2022 | Information technology | 29 | 71 | 15 |
| 2022 | Data sciences | 30 | 70 | 10 |
| 2022 | Policy | 31 | 69 | 45 |
| 2022 | Project management | 8 | 92 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 10 | 90 | 20 |
| 2020 | Science and technology | 40 | 60 | 25 |
| 2020 | Human resources | 36 | 64 | 15 |
| 2020 | Policy | 17 | 83 | 40 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2020 | None of the above | 44 | 56 | 10 |
| 2019 | Compliance, inspection and enforcement | 30 | 70 | 35 |
| 2019 | Administration and operations | 21 | 79 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 30 | 70 | 20 |
| 2024 | Administration and operations | 18 | 82 | 35 |
| 2024 | Human resources | 30 | 70 | 15 |
| 2024 | Policy | 15 | 85 | 40 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 13 | 87 | 15 |
| 2022 | Administration and operations | 10 | 90 | 30 |
| 2022 | Human resources | 7 | 93 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 9 | 91 | 10 |
| 2022 | Policy | 23 | 77 | 45 |
| 2022 | Project management | 23 | 77 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 19 | 81 | 20 |
| 2020 | Science and technology | 24 | 76 | 25 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Administration and operations | 26 | 74 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 19 | 81 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Administration and operations | 13 | 87 | 35 |
| 2024 | Policy | 12 | 88 | 40 |
| 2022 | Compliance, inspection and enforcement | 7 | 93 | 20 |
| 2022 | Science and technology | 17 | 83 | 15 |
| 2022 | Administration and operations | 5 | 95 | 30 |
| 2022 | Human resources | 7 | 93 | 10 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 12 | 88 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 21 | 79 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Administration and operations | 0 | 100 | 25 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 27 | 73 | 20 |
| 2024 | Science and technology | 43 | 57 | 20 |
| 2024 | Administration and operations | 26 | 74 | 35 |
| 2024 | Human resources | 29 | 71 | 15 |
| 2024 | Policy | 20 | 80 | 40 |
| 2024 | Project management | 39 | 61 | 20 |
| 2024 | None of the above | 45 | 55 | 15 |
| 2022 | Compliance, inspection and enforcement | 25 | 75 | 20 |
| 2022 | Science and technology | 23 | 77 | 15 |
| 2022 | Administration and operations | 19 | 81 | 30 |
| 2022 | Human resources | 8 | 92 | 10 |
| 2022 | Information technology | 44 | 56 | 15 |
| 2022 | Data sciences | 29 | 71 | 10 |
| 2022 | Policy | 29 | 71 | 45 |
| 2022 | Project management | 50 | 50 | 15 |
| 2022 | Other services to the public | 30 | 70 | 10 |
| 2022 | None of the above | 32 | 68 | 20 |
| 2020 | Federal regulators | 39 | 61 | 20 |
| 2020 | Compliance, inspection and enforcement | 28 | 72 | 20 |
| 2020 | Science and technology | 28 | 72 | 25 |
| 2020 | Administration and operations | 28 | 72 | 25 |
| 2020 | Policy | 38 | 62 | 40 |
| 2020 | Project management | 43 | 57 | 15 |
| 2020 | None of the above | 39 | 61 | 10 |
| 2019 | Federal regulators | 26 | 74 | 20 |
| 2019 | Compliance, inspection and enforcement | 35 | 65 | 35 |
| 2019 | Administration and operations | 34 | 66 | 30 |
| 2019 | Information technology | 36 | 64 | 15 |
| 2019 | Policy | 32 | 68 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 40 | 60 | 30 |
| 2024 | Communications or public affairs | 25 | 75 | 15 |
| 2024 | Administration and operations | 21 | 79 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Policy | 51 | 49 | 40 |
| 2024 | Project management | 26 | 74 | 20 |
| 2022 | Compliance, inspection and enforcement | 23 | 77 | 20 |
| 2022 | Science and technology | 15 | 85 | 15 |
| 2022 | Administration and operations | 13 | 87 | 30 |
| 2022 | Human resources | 8 | 92 | 10 |
| 2022 | Information technology | 14 | 86 | 15 |
| 2022 | Data sciences | 21 | 79 | 10 |
| 2022 | Policy | 37 | 63 | 45 |
| 2022 | Project management | 27 | 73 | 15 |
| 2022 | Other services to the public | 20 | 80 | 10 |
| 2022 | None of the above | 19 | 81 | 20 |
| 2020 | Federal regulators | 49 | 51 | 20 |
| 2020 | Compliance, inspection and enforcement | 24 | 76 | 20 |
| 2020 | Science and technology | 20 | 80 | 25 |
| 2020 | Administration and operations | 29 | 71 | 25 |
| 2020 | Human resources | 28 | 72 | 15 |
| 2020 | Policy | 34 | 66 | 40 |
| 2020 | Project management | 50 | 50 | 15 |
| 2019 | Compliance, inspection and enforcement | 22 | 78 | 35 |
| 2019 | Administration and operations | 23 | 77 | 30 |
| 2019 | Policy | 35 | 65 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 9 | 91 | 20 |
| 2022 | Science and technology | 6 | 94 | 15 |
| 2022 | Administration and operations | 3 | 97 | 30 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 9 | 91 | 10 |
| 2022 | Policy | 11 | 89 | 45 |
| 2022 | Project management | 8 | 92 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 6 | 94 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 0 | 100 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Information technology | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 15 |
| 2022 | Administration and operations | 3 | 97 | 30 |
| 2022 | Human resources | 9 | 91 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 10 | 90 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Administration and operations | 0 | 100 | 25 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 15 |
| 2022 | Administration and operations | 3 | 97 | 30 |
| 2022 | Human resources | 7 | 93 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 15 | 85 | 10 |
| 2022 | Policy | 13 | 87 | 45 |
| 2022 | Project management | 22 | 78 | 15 |
| 2022 | Other services to the public | 10 | 90 | 10 |
| 2022 | None of the above | 6 | 94 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 18 | 82 | 30 |
| 2024 | Administration and operations | 28 | 72 | 35 |
| 2024 | Human resources | 34 | 66 | 15 |
| 2024 | Policy | 26 | 74 | 40 |
| 2022 | Compliance, inspection and enforcement | 17 | 83 | 20 |
| 2022 | Science and technology | 6 | 94 | 15 |
| 2022 | Administration and operations | 8 | 92 | 30 |
| 2022 | Human resources | 14 | 86 | 10 |
| 2022 | Information technology | 14 | 86 | 15 |
| 2022 | Data sciences | 23 | 77 | 10 |
| 2022 | Policy | 28 | 72 | 45 |
| 2022 | Project management | 42 | 58 | 15 |
| 2022 | Other services to the public | 22 | 78 | 10 |
| 2022 | None of the above | 15 | 85 | 20 |
| 2020 | Compliance, inspection and enforcement | 28 | 72 | 20 |
| 2020 | Administration and operations | 25 | 75 | 25 |
| 2020 | Human resources | 37 | 63 | 15 |
| 2020 | Policy | 14 | 86 | 40 |
| 2019 | Compliance, inspection and enforcement | 19 | 81 | 35 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 16 | 84 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Communications or public affairs | 0 | 100 | 15 |
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Policy | 0 | 100 | 40 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 15 |
| 2022 | Administration and operations | 0 | 100 | 30 |
| 2022 | Human resources | 17 | 83 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 0 | 100 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Administration and operations | 0 | 100 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Policy | 0 | 100 | 30 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 36 | 64 | 20 |
| 2024 | Compliance, inspection and enforcement | 38 | 62 | 30 |
| 2024 | Communications or public affairs | 40 | 60 | 15 |
| 2024 | Administration and operations | 28 | 72 | 35 |
| 2024 | Human resources | 29 | 71 | 15 |
| 2024 | Policy | 23 | 77 | 40 |
| 2022 | Compliance, inspection and enforcement | 27 | 73 | 20 |
| 2022 | Science and technology | 8 | 92 | 15 |
| 2022 | Administration and operations | 19 | 81 | 30 |
| 2022 | Human resources | 10 | 90 | 10 |
| 2022 | Information technology | 16 | 84 | 15 |
| 2022 | Data sciences | 16 | 84 | 10 |
| 2022 | Policy | 20 | 80 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 29 | 71 | 10 |
| 2022 | None of the above | 34 | 66 | 20 |
| 2020 | Policy | 21 | 79 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 22 | 78 | 20 |
| 2019 | Compliance, inspection and enforcement | 20 | 80 | 35 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2024 | Communications or public affairs | 0 | 100 | 15 |
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Policy | 0 | 100 | 40 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 15 |
| 2022 | Administration and operations | 0 | 100 | 30 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 0 | 100 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Administration and operations | 0 | 100 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Compliance, inspection and enforcement | 0 | 100 | 35 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 0 | 100 | 30 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 33 | 67 | 20 |
| 2024 | Compliance, inspection and enforcement | 34 | 66 | 35 |
| 2024 | Communications or public affairs | 52 | 48 | 20 |
| 2024 | Administration and operations | 19 | 81 | 35 |
| 2024 | Human resources | 46 | 54 | 15 |
| 2024 | Policy | 15 | 85 | 40 |
| 2022 | Compliance, inspection and enforcement | 26 | 74 | 20 |
| 2022 | Science and technology | 41 | 59 | 20 |
| 2022 | Administration and operations | 34 | 66 | 30 |
| 2022 | Human resources | 23 | 77 | 10 |
| 2022 | Information technology | 37 | 63 | 15 |
| 2022 | Data sciences | 26 | 74 | 10 |
| 2022 | Policy | 29 | 71 | 45 |
| 2022 | Project management | 35 | 65 | 15 |
| 2022 | Other services to the public | 9 | 91 | 10 |
| 2022 | None of the above | 44 | 56 | 20 |
| 2020 | Compliance, inspection and enforcement | 29 | 71 | 20 |
| 2020 | Science and technology | 28 | 72 | 25 |
| 2020 | Administration and operations | 19 | 81 | 25 |
| 2020 | Human resources | 40 | 60 | 15 |
| 2020 | Policy | 38 | 62 | 40 |
| 2019 | Federal regulators | 24 | 76 | 20 |
| 2019 | Compliance, inspection and enforcement | 25 | 75 | 35 |
| 2019 | Administration and operations | 24 | 76 | 30 |
| 2019 | Information technology | 33 | 67 | 15 |
| 2019 | Policy | 48 | 52 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 19 | 81 | 35 |
| 2024 | Communications or public affairs | 34 | 66 | 20 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 8 | 92 | 20 |
| 2022 | Science and technology | 16 | 84 | 20 |
| 2022 | Administration and operations | 5 | 95 | 30 |
| 2022 | Human resources | 10 | 90 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 17 | 83 | 10 |
| 2022 | Policy | 15 | 85 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 45 | 55 | 10 |
| 2022 | None of the above | 15 | 85 | 20 |
| 2020 | Policy | 12 | 88 | 40 |
| 2019 | Compliance, inspection and enforcement | 22 | 78 | 35 |
| 2019 | Policy | 19 | 81 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Communications or public affairs | 36 | 64 | 20 |
| 2024 | Science and technology | 0 | 100 | 20 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 4 | 96 | 30 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 2 | 98 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 9 | 91 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Administration and operations | 0 | 100 | 30 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 16 | 84 | 30 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 13 | 87 | 35 |
| 2024 | Administration and operations | 25 | 75 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Policy | 21 | 79 | 40 |
| 2022 | Compliance, inspection and enforcement | 11 | 89 | 20 |
| 2022 | Science and technology | 18 | 82 | 20 |
| 2022 | Administration and operations | 11 | 89 | 30 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 9 | 91 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 9 | 91 | 45 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 25 | 75 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Policy | 19 | 81 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Communications or public affairs | 34 | 66 | 20 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 8 | 92 | 30 |
| 2022 | Human resources | 8 | 92 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 2 | 98 | 45 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Science and technology | 0 | 100 | 25 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Federal regulators | 0 | 100 | 20 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 9 | 91 | 30 |
| 2022 | Human resources | 7 | 93 | 10 |
| 2022 | Information technology | 6 | 94 | 15 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 6 | 94 | 45 |
| 2022 | Project management | 6 | 94 | 15 |
| 2022 | Other services to the public | 7 | 93 | 10 |
| 2022 | None of the above | 8 | 92 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| 2019 | Policy | 0 | 100 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Information technology | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 4 | 96 | 30 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 7 | 93 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 7 | 93 | 45 |
| 2022 | Project management | 13 | 87 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 8 | 92 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Policy | 12 | 88 | 40 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 17 | 83 | 35 |
| 2024 | Administration and operations | 18 | 82 | 35 |
| 2022 | Compliance, inspection and enforcement | 15 | 85 | 20 |
| 2022 | Science and technology | 6 | 94 | 20 |
| 2022 | Administration and operations | 20 | 80 | 30 |
| 2022 | Human resources | 25 | 75 | 10 |
| 2022 | Information technology | 0 | 100 | 15 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 5 | 95 | 45 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 16 | 84 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2020 | Administration and operations | 25 | 75 | 25 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | None of the above | 0 | 100 | 10 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 57 | 43 | 20 |
| 2024 | Compliance, inspection and enforcement | 47 | 53 | 35 |
| 2024 | Communications or public affairs | 24 | 76 | 20 |
| 2024 | Science and technology | 54 | 46 | 20 |
| 2024 | Administration and operations | 51 | 49 | 35 |
| 2024 | Human resources | 40 | 60 | 15 |
| 2024 | Information technology | 49 | 51 | 15 |
| 2024 | Policy | 67 | 33 | 40 |
| 2024 | Project management | 69 | 31 | 20 |
| 2024 | None of the above | 72 | 28 | 15 |
| 2022 | Compliance, inspection and enforcement | 40 | 60 | 20 |
| 2022 | Science and technology | 35 | 65 | 20 |
| 2022 | Administration and operations | 46 | 54 | 30 |
| 2022 | Human resources | 33 | 67 | 10 |
| 2022 | Information technology | 55 | 45 | 15 |
| 2022 | Data sciences | 63 | 37 | 10 |
| 2022 | Policy | 55 | 45 | 45 |
| 2022 | Project management | 46 | 54 | 15 |
| 2022 | Other services to the public | 47 | 53 | 10 |
| 2022 | None of the above | 43 | 57 | 20 |
| 2020 | Compliance, inspection and enforcement | 47 | 53 | 20 |
| 2020 | Science and technology | 52 | 48 | 25 |
| 2020 | Administration and operations | 46 | 54 | 25 |
| 2020 | Human resources | 49 | 51 | 15 |
| 2020 | Policy | 50 | 50 | 40 |
| 2020 | Project management | 43 | 57 | 15 |
| 2020 | Other services to the public | 49 | 51 | 10 |
| 2020 | None of the above | 43 | 57 | 10 |
| 2019 | Federal regulators | 41 | 59 | 20 |
| 2019 | Compliance, inspection and enforcement | 50 | 50 | 35 |
| 2019 | Science and technology | 61 | 39 | 15 |
| 2019 | Administration and operations | 57 | 43 | 30 |
| 2019 | Information technology | 61 | 39 | 15 |
| 2019 | Policy | 42 | 58 | 30 |
| 2019 | None of the above | 57 | 43 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 25 | 75 | 20 |
| 2022 | Administration and operations | 4 | 96 | 25 |
| 2022 | Human resources | 11 | 89 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 3 | 97 | 40 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 27 | 73 | 10 |
| 2022 | None of the above | 14 | 86 | 20 |
| 2020 | Policy | 12 | 88 | 40 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 17 | 83 | 30 |
| 2024 | Administration and operations | 19 | 81 | 35 |
| 2024 | Policy | 17 | 83 | 40 |
| 2022 | Compliance, inspection and enforcement | 24 | 76 | 20 |
| 2022 | Science and technology | 15 | 85 | 20 |
| 2022 | Administration and operations | 34 | 66 | 25 |
| 2022 | Human resources | 20 | 80 | 10 |
| 2022 | Information technology | 23 | 77 | 10 |
| 2022 | Data sciences | 12 | 88 | 10 |
| 2022 | Policy | 21 | 79 | 40 |
| 2022 | Project management | 23 | 77 | 15 |
| 2022 | Other services to the public | 13 | 87 | 10 |
| 2022 | None of the above | 11 | 89 | 20 |
| 2020 | Policy | 24 | 76 | 40 |
| 2019 | Policy | 24 | 76 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Science and technology | 0 | 100 | 15 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 8 | 92 | 10 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 0 | 100 | 40 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 12 | 88 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 6 | 94 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 3 | 97 | 40 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2024 | Communications or public affairs | 0 | 100 | 15 |
| 2024 | Science and technology | 0 | 100 | 15 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 8 | 92 | 10 |
| 2022 | Policy | 2 | 98 | 40 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 5 | 95 | 20 |
| 2022 | Science and technology | 4 | 96 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 11 | 89 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 0 | 100 | 10 |
| 2022 | Policy | 2 | 98 | 40 |
| 2022 | Project management | 16 | 84 | 15 |
| 2022 | Other services to the public | 8 | 92 | 10 |
| 2022 | None of the above | 0 | 100 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Compliance, inspection and enforcement | 0 | 100 | 30 |
| 2024 | Science and technology | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 11 | 89 | 20 |
| 2022 | Administration and operations | 12 | 88 | 25 |
| 2022 | Human resources | 19 | 81 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 18 | 82 | 10 |
| 2022 | Policy | 13 | 87 | 40 |
| 2022 | Project management | 16 | 84 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 9 | 91 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Policy | 19 | 81 | 40 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 17 | 83 | 30 |
| 2024 | Administration and operations | 15 | 85 | 35 |
| 2024 | Project management | 0 | 100 | 20 |
| 2022 | Compliance, inspection and enforcement | 24 | 76 | 20 |
| 2022 | Science and technology | 21 | 79 | 20 |
| 2022 | Administration and operations | 22 | 78 | 25 |
| 2022 | Human resources | 11 | 89 | 10 |
| 2022 | Information technology | 28 | 72 | 10 |
| 2022 | Data sciences | 18 | 82 | 10 |
| 2022 | Policy | 16 | 84 | 40 |
| 2022 | Project management | 8 | 92 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 16 | 84 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 22 | 78 | 30 |
| 2024 | Administration and operations | 18 | 82 | 35 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 10 | 90 | 20 |
| 2022 | Administration and operations | 9 | 91 | 25 |
| 2022 | Human resources | 11 | 89 | 10 |
| 2022 | Information technology | 8 | 92 | 10 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 18 | 82 | 40 |
| 2022 | Project management | 8 | 92 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 15 | 85 | 20 |
| 2020 | Policy | 12 | 88 | 40 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 40 | 60 | 20 |
| 2024 | Compliance, inspection and enforcement | 33 | 67 | 30 |
| 2024 | Science and technology | 46 | 54 | 15 |
| 2024 | Administration and operations | 28 | 72 | 35 |
| 2024 | Human resources | 33 | 67 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | Policy | 37 | 63 | 40 |
| 2024 | Project management | 32 | 68 | 20 |
| 2022 | Compliance, inspection and enforcement | 17 | 83 | 20 |
| 2022 | Science and technology | 22 | 78 | 20 |
| 2022 | Administration and operations | 20 | 80 | 25 |
| 2022 | Human resources | 11 | 89 | 10 |
| 2022 | Information technology | 28 | 72 | 10 |
| 2022 | Data sciences | 27 | 73 | 10 |
| 2022 | Policy | 35 | 65 | 40 |
| 2022 | Project management | 16 | 84 | 15 |
| 2022 | Other services to the public | 16 | 84 | 10 |
| 2022 | None of the above | 15 | 85 | 20 |
| 2020 | Policy | 31 | 69 | 40 |
| 2019 | Science and technology | 39 | 61 | 15 |
| 2019 | Policy | 28 | 72 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 19 | 81 | 30 |
| 2024 | Science and technology | 30 | 70 | 15 |
| 2024 | Administration and operations | 13 | 87 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 4 | 96 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 8 | 92 | 25 |
| 2022 | Human resources | 0 | 100 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 2 | 98 | 40 |
| 2022 | Project management | 7 | 93 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 11 | 89 | 20 |
| 2020 | Federal regulators | 0 | 100 | 20 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| 2019 | Information technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 35 | 65 | 20 |
| 2024 | Compliance, inspection and enforcement | 51 | 49 | 30 |
| 2024 | Communications or public affairs | 34 | 66 | 15 |
| 2024 | Science and technology | 47 | 53 | 15 |
| 2024 | Administration and operations | 46 | 54 | 35 |
| 2024 | Human resources | 43 | 57 | 15 |
| 2024 | Policy | 50 | 50 | 40 |
| 2024 | Project management | 45 | 55 | 20 |
| 2022 | Compliance, inspection and enforcement | 33 | 67 | 20 |
| 2022 | Science and technology | 27 | 73 | 20 |
| 2022 | Administration and operations | 47 | 53 | 25 |
| 2022 | Human resources | 39 | 61 | 10 |
| 2022 | Information technology | 60 | 40 | 10 |
| 2022 | Data sciences | 29 | 71 | 10 |
| 2022 | Policy | 63 | 37 | 40 |
| 2022 | Project management | 30 | 70 | 15 |
| 2022 | Other services to the public | 40 | 60 | 10 |
| 2022 | None of the above | 43 | 57 | 20 |
| 2020 | Federal regulators | 33 | 67 | 20 |
| 2020 | Human resources | 58 | 42 | 15 |
| 2020 | Policy | 43 | 57 | 40 |
| 2020 | Project management | 44 | 56 | 15 |
| 2019 | Information technology | 36 | 64 | 15 |
| 2019 | Policy | 48 | 52 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 0 | 100 | 20 |
| 2024 | Administration and operations | 0 | 100 | 35 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Information technology | 0 | 100 | 10 |
| 2024 | None of the above | 0 | 100 | 15 |
| 2022 | Compliance, inspection and enforcement | 0 | 100 | 20 |
| 2022 | Science and technology | 0 | 100 | 20 |
| 2022 | Administration and operations | 0 | 100 | 25 |
| 2022 | Human resources | 10 | 90 | 10 |
| 2022 | Information technology | 0 | 100 | 10 |
| 2022 | Data sciences | 10 | 90 | 10 |
| 2022 | Policy | 0 | 100 | 40 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 0 | 100 | 10 |
| 2022 | None of the above | 4 | 96 | 20 |
| 2020 | Human resources | 0 | 100 | 15 |
| 2020 | Policy | 0 | 100 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2020 | Other services to the public | 0 | 100 | 10 |
| 2019 | Science and technology | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Federal regulators | 86 | 14 | 20 |
| 2024 | Compliance, inspection and enforcement | 56 | 44 | 30 |
| 2024 | Communications or public affairs | 51 | 49 | 15 |
| 2024 | Science and technology | 43 | 57 | 15 |
| 2024 | Administration and operations | 64 | 36 | 35 |
| 2024 | Human resources | 82 | 18 | 15 |
| 2024 | Policy | 74 | 26 | 40 |
| 2024 | Project management | 85 | 15 | 20 |
| 2024 | None of the above | 69 | 31 | 15 |
| 2022 | Compliance, inspection and enforcement | 72 | 28 | 20 |
| 2022 | Science and technology | 50 | 50 | 20 |
| 2022 | Administration and operations | 64 | 36 | 25 |
| 2022 | Human resources | 64 | 36 | 10 |
| 2022 | Information technology | 71 | 29 | 10 |
| 2022 | Data sciences | 88 | 12 | 10 |
| 2022 | Policy | 68 | 32 | 40 |
| 2022 | Project management | 79 | 21 | 15 |
| 2022 | Other services to the public | 44 | 56 | 10 |
| 2022 | None of the above | 27 | 73 | 20 |
| 2020 | Federal regulators | 73 | 27 | 20 |
| 2020 | Human resources | 64 | 36 | 15 |
| 2020 | Policy | 69 | 31 | 40 |
| 2020 | Project management | 58 | 42 | 15 |
| 2019 | Science and technology | 46 | 54 | 15 |
| 2019 | Information technology | 67 | 33 | 15 |
| 2019 | Policy | 59 | 41 | 30 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Science and technology | 0 | 100 | 15 |
| 2024 | Human resources | 0 | 100 | 15 |
| 2024 | Policy | 0 | 100 | 40 |
| 2024 | Project management | 0 | 100 | 20 |
| 2024 | None of the above | 0 | 100 | 15 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Compliance, inspection and enforcement | 21 | 79 | 30 |
| 2024 | Administration and operations | 15 | 85 | 35 |
| 2022 | Compliance, inspection and enforcement | 13 | 87 | 20 |
| 2022 | Science and technology | 5 | 95 | 20 |
| 2022 | Administration and operations | 20 | 80 | 25 |
| 2022 | Human resources | 25 | 75 | 10 |
| 2022 | Information technology | 8 | 92 | 10 |
| 2022 | Data sciences | 29 | 71 | 10 |
| 2022 | Policy | 7 | 93 | 40 |
| 2022 | Project management | 0 | 100 | 15 |
| 2022 | Other services to the public | 52 | 48 | 10 |
| 2022 | None of the above | 26 | 74 | 20 |
| 2020 | Policy | 12 | 88 | 40 |
| 2020 | Project management | 0 | 100 | 15 |
| 2019 | Policy | 0 | 100 | 30 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 22 | 21 | 11 | 0 | 1 | 30 | 15 | 78 | 1 | 90 |
| 2024 | Intelligence analysts | 20 | 13 | 18 | 5 | 5 | 35 | 4 | 53 | 16 | 50 |
| 2024 | Federal regulators | 13 | 13 | 17 | 4 | 3 | 46 | 4 | 52 | 14 | 255 |
| 2024 | Compliance, inspection and enforcement | 14 | 9 | 17 | 4 | 4 | 46 | 7 | 48 | 16 | 345 |
| 2024 | Communications or public affairs | 9 | 12 | 17 | 6 | 4 | 45 | 6 | 43 | 22 | 170 |
| 2024 | Access to information and privacy | 25 | 5 | 9 | 11 | 0 | 46 | 5 | 60 | 21 | 20 |
| 2024 | Security | 15 | 18 | 15 | 0 | 0 | 43 | 9 | 68 | 0 | 25 |
| 2024 | Science and technology | 18 | 9 | 14 | 3 | 4 | 46 | 7 | 57 | 14 | 300 |
| 2024 | Legal services | 15 | 15 | 5 | 4 | 4 | 44 | 13 | 69 | 20 | 55 |
| 2024 | Administration and operations | 18 | 16 | 16 | 2 | 2 | 37 | 9 | 62 | 8 | 490 |
| 2024 | Human resources | 10 | 21 | 16 | 2 | 4 | 36 | 11 | 59 | 11 | 185 |
| 2024 | Financial management | 14 | 11 | 18 | 3 | 1 | 44 | 8 | 52 | 10 | 170 |
| 2024 | Procurement | 17 | 4 | 20 | 3 | 0 | 48 | 8 | 47 | 7 | 25 |
| 2024 | Information management | 32 | 5 | 13 | 7 | 2 | 36 | 5 | 63 | 15 | 55 |
| 2024 | Information technology | 17 | 12 | 15 | 2 | 4 | 41 | 9 | 57 | 12 | 210 |
| 2024 | Internal audit | 0 | 0 | 10 | 0 | 8 | 36 | 45 | 0 | 45 | 10 |
| 2024 | Evaluation | 17 | 11 | 6 | 0 | 3 | 55 | 8 | 75 | 7 | 35 |
| 2024 | Data sciences | 13 | 8 | 13 | 2 | 6 | 41 | 16 | 50 | 19 | 75 |
| 2024 | Policy | 8 | 11 | 15 | 3 | 5 | 48 | 10 | 44 | 20 | 470 |
| 2024 | Project management | 10 | 9 | 15 | 3 | 6 | 48 | 9 | 45 | 20 | 170 |
| 2024 | Other services to the public | 18 | 13 | 19 | 3 | 1 | 40 | 7 | 57 | 8 | 120 |
| 2024 | None of the above | 9 | 10 | 17 | 3 | 4 | 48 | 10 | 43 | 16 | 170 |
| 2022 | Client contact centre | 27 | 21 | 12 | 3 | 0 | 32 | 5 | 76 | 4 | 95 |
| 2022 | Federal regulators | 16 | 15 | 12 | 3 | 3 | 47 | 5 | 63 | 12 | 290 |
| 2022 | Compliance, inspection and enforcement | 13 | 11 | 13 | 5 | 4 | 45 | 10 | 53 | 19 | 380 |
| 2022 | Communications or public affairs | 12 | 9 | 13 | 1 | 1 | 55 | 9 | 59 | 6 | 210 |
| 2022 | Security | 33 | 19 | 9 | 3 | 0 | 33 | 3 | 81 | 5 | 30 |
| 2022 | Science and technology | 15 | 12 | 15 | 2 | 1 | 44 | 11 | 62 | 6 | 350 |
| 2022 | Legal services | 17 | 13 | 16 | 3 | 2 | 41 | 9 | 59 | 10 | 60 |
| 2022 | Administration and operations | 16 | 15 | 16 | 2 | 2 | 39 | 9 | 61 | 8 | 480 |
| 2022 | Human resources | 18 | 17 | 14 | 1 | 2 | 42 | 6 | 66 | 6 | 245 |
| 2022 | Financial management | 15 | 16 | 15 | 1 | 1 | 36 | 16 | 65 | 5 | 210 |
| 2022 | Procurement | 23 | 19 | 15 | 0 | 2 | 26 | 16 | 71 | 4 | 40 |
| 2022 | Information management | 18 | 12 | 27 | 2 | 1 | 30 | 10 | 51 | 4 | 70 |
| 2022 | Information technology | 20 | 9 | 14 | 3 | 2 | 46 | 7 | 60 | 10 | 230 |
| 2022 | Evaluation | 16 | 5 | 12 | 0 | 0 | 63 | 4 | 64 | 0 | 40 |
| 2022 | Data sciences | 16 | 9 | 15 | 5 | 5 | 48 | 2 | 51 | 19 | 75 |
| 2022 | Policy | 12 | 10 | 12 | 4 | 4 | 48 | 10 | 53 | 19 | 545 |
| 2022 | Project management | 10 | 11 | 15 | 2 | 2 | 54 | 6 | 52 | 12 | 205 |
| 2022 | Other services to the public | 24 | 15 | 10 | 1 | 5 | 36 | 10 | 70 | 11 | 125 |
| 2022 | None of the above | 14 | 12 | 12 | 3 | 5 | 46 | 9 | 57 | 17 | 185 |
| 2020 | Client contact centre | 29 | 20 | 19 | 1 | 1 | 23 | 6 | 69 | 4 | 80 |
| 2020 | Federal regulators | 18 | 15 | 16 | 1 | 2 | 44 | 4 | 63 | 7 | 280 |
| 2020 | Compliance, inspection and enforcement | 17 | 17 | 17 | 1 | 2 | 39 | 6 | 63 | 6 | 390 |
| 2020 | Communications or public affairs | 15 | 8 | 21 | 4 | 3 | 37 | 11 | 45 | 14 | 150 |
| 2020 | Access to information and privacy | 20 | 5 | 23 | 5 | 0 | 37 | 10 | 47 | 9 | 20 |
| 2020 | Security | 32 | 22 | 27 | 3 | 0 | 12 | 3 | 64 | 4 | 25 |
| 2020 | Science and technology | 20 | 14 | 15 | 3 | 2 | 41 | 7 | 64 | 8 | 310 |
| 2020 | Library services | 7 | 23 | 22 | 0 | 8 | 23 | 17 | 50 | 13 | 15 |
| 2020 | Legal services | 32 | 2 | 18 | 5 | 2 | 31 | 9 | 58 | 12 | 40 |
| 2020 | Administration and operations | 23 | 15 | 18 | 2 | 2 | 33 | 7 | 64 | 6 | 470 |
| 2020 | Human resources | 25 | 13 | 17 | 2 | 3 | 34 | 7 | 64 | 8 | 200 |
| 2020 | Financial management | 26 | 21 | 13 | 2 | 0 | 33 | 4 | 75 | 4 | 185 |
| 2020 | Procurement | 21 | 8 | 21 | 5 | 3 | 39 | 3 | 51 | 13 | 35 |
| 2020 | Real property | 29 | 8 | 40 | 0 | 0 | 24 | 0 | 48 | 0 | 15 |
| 2020 | Material management | 32 | 8 | 34 | 0 | 0 | 9 | 17 | 54 | 0 | 10 |
| 2020 | Information management | 14 | 18 | 14 | 1 | 4 | 39 | 9 | 63 | 11 | 70 |
| 2020 | Information technology | 24 | 14 | 18 | 2 | 1 | 32 | 9 | 66 | 4 | 235 |
| 2020 | Internal audit | 6 | 12 | 18 | 12 | 0 | 40 | 12 | 38 | 25 | 15 |
| 2020 | Evaluation | 18 | 13 | 21 | 3 | 0 | 44 | 0 | 56 | 6 | 30 |
| 2020 | Data sciences | 17 | 20 | 12 | 2 | 2 | 38 | 9 | 70 | 6 | 55 |
| 2020 | Policy | 15 | 14 | 15 | 3 | 2 | 44 | 7 | 59 | 11 | 490 |
| 2020 | Project management | 15 | 13 | 14 | 3 | 2 | 44 | 9 | 59 | 10 | 165 |
| 2020 | Other services to the public | 18 | 14 | 14 | 4 | 6 | 39 | 6 | 58 | 18 | 135 |
| 2020 | None of the above | 13 | 12 | 19 | 3 | 3 | 40 | 8 | 49 | 13 | 175 |
| 2019 | Client contact centre | 22 | 11 | 19 | 4 | 0 | 38 | 6 | 59 | 7 | 85 |
| 2019 | Federal regulators | 18 | 13 | 20 | 5 | 5 | 31 | 8 | 51 | 15 | 280 |
| 2019 | Compliance, inspection and enforcement | 17 | 13 | 17 | 4 | 4 | 36 | 10 | 54 | 15 | 425 |
| 2019 | Communications or public affairs | 13 | 15 | 17 | 2 | 3 | 40 | 10 | 55 | 11 | 175 |
| 2019 | Access to information and privacy | 24 | 25 | 26 | 9 | 0 | 9 | 9 | 59 | 10 | 10 |
| 2019 | Security | 32 | 28 | 8 | 0 | 4 | 23 | 4 | 83 | 6 | 20 |
| 2019 | Science and technology | 19 | 10 | 15 | 4 | 2 | 43 | 8 | 59 | 11 | 285 |
| 2019 | Library services | 22 | 23 | 18 | 0 | 0 | 29 | 8 | 72 | 0 | 15 |
| 2019 | Legal services | 18 | 8 | 11 | 2 | 5 | 41 | 15 | 60 | 14 | 50 |
| 2019 | Administration and operations | 22 | 15 | 22 | 2 | 3 | 26 | 10 | 58 | 8 | 495 |
| 2019 | Human resources | 25 | 20 | 14 | 2 | 1 | 30 | 7 | 72 | 5 | 195 |
| 2019 | Financial management | 19 | 16 | 22 | 1 | 2 | 34 | 6 | 58 | 5 | 175 |
| 2019 | Procurement | 23 | 17 | 13 | 6 | 0 | 35 | 6 | 68 | 11 | 30 |
| 2019 | Real property | 20 | 14 | 19 | 7 | 0 | 27 | 14 | 57 | 11 | 15 |
| 2019 | Material management | 37 | 14 | 15 | 10 | 0 | 9 | 15 | 67 | 13 | 15 |
| 2019 | Information management | 21 | 12 | 25 | 1 | 4 | 31 | 5 | 52 | 8 | 85 |
| 2019 | Information technology | 20 | 18 | 22 | 1 | 2 | 28 | 8 | 59 | 5 | 250 |
| 2019 | Internal audit | 24 | 18 | 14 | 0 | 9 | 18 | 17 | 65 | 14 | 20 |
| 2019 | Evaluation | 7 | 6 | 18 | 0 | 3 | 53 | 13 | 38 | 8 | 30 |
| 2019 | Data sciences | 17 | 13 | 20 | 2 | 0 | 35 | 14 | 58 | 3 | 50 |
| 2019 | Policy | 18 | 16 | 16 | 3 | 3 | 38 | 6 | 62 | 10 | 485 |
| 2019 | Project management | 14 | 18 | 19 | 2 | 5 | 32 | 11 | 56 | 11 | 165 |
| 2019 | Other services to the public | 16 | 14 | 16 | 2 | 5 | 36 | 11 | 56 | 13 | 100 |
| 2019 | None of the above | 16 | 14 | 23 | 2 | 3 | 32 | 10 | 52 | 8 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 41 | 35 | 9 | 0 | 0 | 9 | 5 | 89 | 0 | 90 |
| 2024 | Intelligence analysts | 30 | 27 | 17 | 5 | 5 | 15 | 0 | 67 | 12 | 50 |
| 2024 | Federal regulators | 27 | 32 | 14 | 5 | 4 | 17 | 1 | 72 | 11 | 255 |
| 2024 | Compliance, inspection and enforcement | 29 | 30 | 15 | 6 | 4 | 14 | 2 | 70 | 12 | 345 |
| 2024 | Communications or public affairs | 19 | 31 | 22 | 7 | 4 | 14 | 3 | 60 | 13 | 170 |
| 2024 | Access to information and privacy | 35 | 31 | 15 | 0 | 0 | 19 | 0 | 82 | 0 | 20 |
| 2024 | Security | 23 | 36 | 24 | 0 | 4 | 6 | 6 | 68 | 5 | 25 |
| 2024 | Science and technology | 34 | 28 | 18 | 3 | 4 | 12 | 1 | 72 | 8 | 300 |
| 2024 | Legal services | 33 | 33 | 1 | 6 | 3 | 22 | 2 | 87 | 11 | 55 |
| 2024 | Administration and operations | 31 | 30 | 15 | 4 | 2 | 16 | 3 | 74 | 7 | 485 |
| 2024 | Human resources | 24 | 39 | 16 | 4 | 5 | 12 | 1 | 72 | 10 | 185 |
| 2024 | Financial management | 29 | 31 | 19 | 3 | 1 | 16 | 2 | 72 | 5 | 170 |
| 2024 | Procurement | 29 | 16 | 29 | 3 | 0 | 19 | 4 | 59 | 4 | 25 |
| 2024 | Information management | 39 | 28 | 14 | 5 | 2 | 12 | 0 | 76 | 8 | 55 |
| 2024 | Information technology | 32 | 27 | 12 | 3 | 6 | 18 | 1 | 74 | 11 | 210 |
| 2024 | Evaluation | 37 | 20 | 8 | 11 | 5 | 16 | 3 | 71 | 20 | 35 |
| 2024 | Data sciences | 23 | 16 | 20 | 3 | 7 | 29 | 1 | 56 | 15 | 75 |
| 2024 | Policy | 22 | 29 | 14 | 6 | 6 | 20 | 2 | 66 | 16 | 470 |
| 2024 | Project management | 21 | 32 | 14 | 3 | 6 | 22 | 2 | 70 | 12 | 170 |
| 2024 | Other services to the public | 26 | 28 | 22 | 4 | 4 | 13 | 2 | 64 | 9 | 120 |
| 2024 | None of the above | 20 | 30 | 16 | 5 | 3 | 22 | 3 | 67 | 11 | 170 |
| 2022 | Client contact centre | 42 | 34 | 11 | 3 | 0 | 11 | 0 | 85 | 3 | 95 |
| 2022 | Federal regulators | 32 | 27 | 14 | 5 | 2 | 19 | 0 | 73 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 31 | 33 | 12 | 6 | 4 | 14 | 2 | 75 | 11 | 380 |
| 2022 | Communications or public affairs | 24 | 38 | 14 | 2 | 1 | 19 | 3 | 79 | 3 | 215 |
| 2022 | Access to information and privacy | 27 | 19 | 24 | 0 | 10 | 12 | 7 | 57 | 13 | 20 |
| 2022 | Security | 42 | 26 | 9 | 7 | 0 | 15 | 0 | 81 | 8 | 30 |
| 2022 | Science and technology | 36 | 30 | 12 | 3 | 1 | 15 | 2 | 80 | 5 | 350 |
| 2022 | Legal services | 32 | 31 | 16 | 3 | 2 | 15 | 2 | 75 | 6 | 60 |
| 2022 | Administration and operations | 31 | 36 | 12 | 3 | 3 | 14 | 1 | 79 | 7 | 480 |
| 2022 | Human resources | 32 | 35 | 17 | 3 | 1 | 11 | 1 | 76 | 5 | 245 |
| 2022 | Financial management | 36 | 35 | 10 | 3 | 2 | 10 | 4 | 83 | 6 | 210 |
| 2022 | Procurement | 45 | 13 | 18 | 3 | 2 | 18 | 2 | 72 | 6 | 40 |
| 2022 | Real property | 47 | 18 | 35 | 0 | 0 | 0 | 0 | 65 | 0 | 15 |
| 2022 | Information management | 39 | 30 | 16 | 0 | 0 | 13 | 2 | 81 | 0 | 70 |
| 2022 | Information technology | 31 | 25 | 15 | 4 | 3 | 20 | 2 | 72 | 8 | 230 |
| 2022 | Internal audit | 35 | 25 | 4 | 10 | 5 | 21 | 0 | 75 | 19 | 15 |
| 2022 | Evaluation | 29 | 33 | 11 | 0 | 0 | 27 | 0 | 84 | 0 | 40 |
| 2022 | Data sciences | 29 | 26 | 9 | 7 | 5 | 24 | 0 | 72 | 16 | 75 |
| 2022 | Policy | 28 | 28 | 16 | 5 | 4 | 18 | 2 | 70 | 11 | 545 |
| 2022 | Project management | 26 | 30 | 14 | 1 | 2 | 26 | 1 | 77 | 4 | 205 |
| 2022 | Other services to the public | 39 | 22 | 16 | 1 | 4 | 17 | 2 | 75 | 6 | 125 |
| 2022 | None of the above | 30 | 28 | 15 | 4 | 5 | 15 | 3 | 70 | 11 | 185 |
| 2020 | Client contact centre | 44 | 34 | 9 | 4 | 1 | 9 | 0 | 85 | 6 | 80 |
| 2020 | Federal regulators | 33 | 35 | 16 | 3 | 2 | 10 | 1 | 76 | 6 | 280 |
| 2020 | Compliance, inspection and enforcement | 37 | 34 | 15 | 2 | 2 | 8 | 1 | 79 | 4 | 390 |
| 2020 | Communications or public affairs | 36 | 31 | 19 | 1 | 1 | 12 | 1 | 76 | 2 | 150 |
| 2020 | Access to information and privacy | 25 | 28 | 16 | 5 | 0 | 21 | 5 | 72 | 7 | 20 |
| 2020 | Security | 44 | 26 | 18 | 0 | 0 | 13 | 0 | 80 | 0 | 25 |
| 2020 | Science and technology | 35 | 30 | 16 | 4 | 2 | 13 | 1 | 76 | 6 | 310 |
| 2020 | Library services | 25 | 38 | 30 | 0 | 8 | 0 | 0 | 62 | 8 | 15 |
| 2020 | Legal services | 52 | 9 | 18 | 5 | 2 | 12 | 2 | 71 | 8 | 40 |
| 2020 | Administration and operations | 40 | 29 | 15 | 3 | 2 | 11 | 1 | 78 | 5 | 470 |
| 2020 | Human resources | 43 | 23 | 17 | 1 | 3 | 13 | 0 | 75 | 5 | 200 |
| 2020 | Financial management | 42 | 34 | 13 | 2 | 0 | 8 | 1 | 84 | 2 | 185 |
| 2020 | Procurement | 50 | 16 | 16 | 5 | 3 | 8 | 3 | 74 | 9 | 35 |
| 2020 | Real property | 53 | 24 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 15 |
| 2020 | Material management | 49 | 34 | 8 | 0 | 0 | 9 | 0 | 91 | 0 | 10 |
| 2020 | Information management | 39 | 33 | 15 | 1 | 1 | 9 | 1 | 80 | 3 | 70 |
| 2020 | Information technology | 37 | 32 | 16 | 2 | 0 | 11 | 2 | 79 | 3 | 235 |
| 2020 | Internal audit | 34 | 30 | 18 | 0 | 0 | 18 | 0 | 78 | 0 | 15 |
| 2020 | Evaluation | 31 | 19 | 22 | 3 | 0 | 25 | 0 | 67 | 5 | 30 |
| 2020 | Data sciences | 47 | 24 | 8 | 3 | 3 | 11 | 3 | 83 | 8 | 55 |
| 2020 | Policy | 33 | 33 | 13 | 4 | 2 | 13 | 1 | 77 | 8 | 490 |
| 2020 | Project management | 33 | 29 | 17 | 2 | 2 | 15 | 2 | 75 | 5 | 165 |
| 2020 | Other services to the public | 37 | 28 | 14 | 3 | 6 | 12 | 0 | 74 | 10 | 135 |
| 2020 | None of the above | 29 | 27 | 19 | 3 | 2 | 17 | 2 | 69 | 7 | 175 |
| 2019 | Client contact centre | 40 | 24 | 16 | 5 | 1 | 11 | 1 | 74 | 8 | 85 |
| 2019 | Federal regulators | 35 | 34 | 15 | 4 | 4 | 8 | 0 | 75 | 9 | 280 |
| 2019 | Compliance, inspection and enforcement | 34 | 30 | 14 | 5 | 4 | 13 | 1 | 74 | 10 | 425 |
| 2019 | Communications or public affairs | 33 | 32 | 15 | 1 | 3 | 14 | 2 | 77 | 5 | 175 |
| 2019 | Access to information and privacy | 24 | 33 | 26 | 0 | 0 | 9 | 9 | 69 | 0 | 10 |
| 2019 | Security | 49 | 28 | 4 | 0 | 4 | 15 | 0 | 90 | 5 | 20 |
| 2019 | Science and technology | 37 | 25 | 14 | 4 | 2 | 17 | 2 | 76 | 7 | 285 |
| 2019 | Library services | 42 | 28 | 24 | 0 | 0 | 6 | 0 | 74 | 0 | 15 |
| 2019 | Legal services | 45 | 15 | 12 | 3 | 2 | 16 | 6 | 77 | 7 | 50 |
| 2019 | Administration and operations | 40 | 26 | 17 | 2 | 2 | 11 | 2 | 76 | 5 | 495 |
| 2019 | Human resources | 40 | 34 | 8 | 2 | 0 | 14 | 2 | 87 | 3 | 195 |
| 2019 | Financial management | 36 | 35 | 16 | 2 | 2 | 8 | 1 | 79 | 4 | 180 |
| 2019 | Procurement | 48 | 27 | 9 | 6 | 0 | 10 | 0 | 83 | 7 | 30 |
| 2019 | Real property | 27 | 46 | 14 | 7 | 0 | 7 | 0 | 78 | 7 | 15 |
| 2019 | Material management | 59 | 9 | 7 | 10 | 0 | 0 | 15 | 80 | 12 | 15 |
| 2019 | Information management | 37 | 29 | 15 | 0 | 5 | 10 | 4 | 77 | 6 | 85 |
| 2019 | Information technology | 36 | 28 | 20 | 4 | 1 | 10 | 1 | 72 | 6 | 250 |
| 2019 | Internal audit | 29 | 45 | 9 | 0 | 9 | 8 | 0 | 80 | 10 | 20 |
| 2019 | Evaluation | 25 | 26 | 21 | 3 | 3 | 22 | 0 | 66 | 7 | 30 |
| 2019 | Data sciences | 42 | 20 | 16 | 0 | 2 | 14 | 7 | 78 | 2 | 50 |
| 2019 | Policy | 34 | 34 | 12 | 3 | 2 | 13 | 2 | 80 | 7 | 485 |
| 2019 | Project management | 35 | 33 | 14 | 2 | 4 | 11 | 2 | 78 | 6 | 165 |
| 2019 | Other services to the public | 36 | 25 | 16 | 3 | 3 | 13 | 4 | 73 | 7 | 105 |
| 2019 | None of the above | 29 | 34 | 17 | 3 | 3 | 14 | 1 | 74 | 6 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Administration and operations | 0 | 0 | 45 | 10 | 23 | 22 | 0 | 0 | 42 | 10 |
| 2024 | Policy | 0 | 4 | 6 | 11 | 45 | 34 | 0 | 6 | 85 | 20 |
| 2022 | Administration and operations | 0 | 0 | 32 | 9 | 24 | 36 | 0 | 0 | 50 | 10 |
| 2022 | Policy | 0 | 0 | 25 | 0 | 42 | 33 | 0 | 0 | 63 | 15 |
| 2020 | Policy | 0 | 10 | 11 | 10 | 40 | 30 | 0 | 14 | 70 | 10 |
Stress and Well-Being
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 42 | 18 | 13 | 8 | 7 | 4 | 9 | 48 | 52 | 90 |
| 2024 | Intelligence analysts | 34 | 22 | 27 | 9 | 8 | 0 | 0 | 34 | 66 | 50 |
| 2024 | Federal regulators | 34 | 31 | 14 | 7 | 11 | 1 | 2 | 35 | 65 | 255 |
| 2024 | Compliance, inspection and enforcement | 30 | 27 | 20 | 8 | 12 | 0 | 2 | 31 | 69 | 340 |
| 2024 | Communications or public affairs | 36 | 26 | 18 | 7 | 9 | 0 | 4 | 37 | 63 | 170 |
| 2024 | Access to information and privacy | 42 | 27 | 0 | 15 | 9 | 0 | 6 | 45 | 55 | 20 |
| 2024 | Security | 28 | 39 | 12 | 4 | 6 | 6 | 5 | 31 | 69 | 25 |
| 2024 | Science and technology | 42 | 28 | 12 | 5 | 9 | 0 | 3 | 44 | 56 | 300 |
| 2024 | Legal services | 25 | 36 | 10 | 10 | 17 | 0 | 2 | 25 | 75 | 55 |
| 2024 | Administration and operations | 33 | 27 | 15 | 10 | 11 | 0 | 3 | 34 | 66 | 485 |
| 2024 | Human resources | 38 | 28 | 19 | 4 | 7 | 1 | 4 | 40 | 60 | 185 |
| 2024 | Financial management | 38 | 26 | 15 | 10 | 9 | 0 | 3 | 39 | 61 | 170 |
| 2024 | Procurement | 43 | 18 | 20 | 0 | 15 | 0 | 3 | 45 | 55 | 25 |
| 2024 | Real property | 27 | 53 | 13 | 6 | 0 | 0 | 0 | 27 | 73 | 15 |
| 2024 | Material management | 38 | 24 | 6 | 13 | 13 | 0 | 7 | 41 | 59 | 15 |
| 2024 | Information management | 27 | 45 | 13 | 7 | 6 | 0 | 1 | 28 | 72 | 55 |
| 2024 | Information technology | 46 | 22 | 15 | 8 | 7 | 0 | 2 | 47 | 53 | 210 |
| 2024 | Internal audit | 28 | 17 | 16 | 20 | 19 | 0 | 0 | 28 | 72 | 10 |
| 2024 | Evaluation | 42 | 22 | 16 | 5 | 10 | 4 | 0 | 44 | 56 | 35 |
| 2024 | Data sciences | 45 | 22 | 9 | 11 | 9 | 1 | 2 | 47 | 53 | 75 |
| 2024 | Policy | 34 | 30 | 17 | 6 | 11 | 0 | 3 | 35 | 65 | 465 |
| 2024 | Project management | 32 | 21 | 20 | 9 | 13 | 0 | 5 | 34 | 66 | 170 |
| 2024 | Other services to the public | 27 | 29 | 15 | 11 | 12 | 2 | 3 | 29 | 71 | 120 |
| 2024 | None of the above | 34 | 28 | 13 | 11 | 10 | 1 | 4 | 35 | 65 | 170 |
| 2022 | Client contact centre | 44 | 22 | 15 | 8 | 10 | 0 | 1 | 95 | ||
| 2022 | Federal regulators | 37 | 30 | 15 | 8 | 9 | 1 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 29 | 31 | 17 | 9 | 12 | 0 | 3 | 380 | ||
| 2022 | Communications or public affairs | 36 | 25 | 13 | 10 | 12 | 0 | 3 | 210 | ||
| 2022 | Access to information and privacy | 53 | 5 | 18 | 6 | 18 | 0 | 0 | 20 | ||
| 2022 | Security | 22 | 18 | 25 | 16 | 17 | 0 | 3 | 30 | ||
| 2022 | Science and technology | 40 | 27 | 13 | 8 | 8 | 1 | 3 | 350 | ||
| 2022 | Legal services | 33 | 17 | 21 | 13 | 16 | 0 | 0 | 60 | ||
| 2022 | Administration and operations | 35 | 28 | 15 | 10 | 9 | 0 | 4 | 480 | ||
| 2022 | Human resources | 36 | 29 | 13 | 8 | 10 | 1 | 4 | 245 | ||
| 2022 | Financial management | 32 | 28 | 18 | 6 | 11 | 0 | 4 | 205 | ||
| 2022 | Procurement | 38 | 25 | 12 | 18 | 4 | 0 | 2 | 40 | ||
| 2022 | Real property | 13 | 39 | 19 | 0 | 22 | 7 | 0 | 15 | ||
| 2022 | Material management | 29 | 38 | 18 | 8 | 7 | 0 | 0 | 10 | ||
| 2022 | Information management | 42 | 31 | 13 | 4 | 9 | 0 | 1 | 70 | ||
| 2022 | Information technology | 41 | 24 | 15 | 6 | 10 | 0 | 3 | 230 | ||
| 2022 | Internal audit | 41 | 24 | 24 | 5 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 34 | 30 | 20 | 6 | 8 | 0 | 2 | 40 | ||
| 2022 | Data sciences | 29 | 27 | 15 | 11 | 15 | 2 | 2 | 75 | ||
| 2022 | Policy | 33 | 26 | 18 | 10 | 11 | 0 | 2 | 540 | ||
| 2022 | Project management | 29 | 26 | 17 | 6 | 17 | 0 | 5 | 205 | ||
| 2022 | Other services to the public | 43 | 26 | 17 | 7 | 6 | 0 | 1 | 125 | ||
| 2022 | None of the above | 33 | 28 | 14 | 7 | 14 | 1 | 3 | 185 | ||
| 2020 | Client contact centre | 35 | 37 | 11 | 9 | 7 | 0 | 1 | 80 | ||
| 2020 | Federal regulators | 36 | 32 | 19 | 8 | 5 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 35 | 30 | 19 | 7 | 7 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 35 | 29 | 19 | 8 | 6 | 0 | 3 | 150 | ||
| 2020 | Access to information and privacy | 64 | 21 | 15 | 0 | 0 | 0 | 0 | 20 | ||
| 2020 | Security | 49 | 13 | 15 | 16 | 7 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 42 | 32 | 13 | 8 | 4 | 1 | 1 | 310 | ||
| 2020 | Library services | 38 | 40 | 8 | 8 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 41 | 31 | 17 | 2 | 9 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 39 | 28 | 16 | 9 | 7 | 0 | 1 | 470 | ||
| 2020 | Human resources | 39 | 27 | 22 | 7 | 4 | 2 | 1 | 200 | ||
| 2020 | Financial management | 41 | 29 | 13 | 10 | 7 | 0 | 1 | 185 | ||
| 2020 | Procurement | 31 | 27 | 29 | 10 | 3 | 0 | 0 | 35 | ||
| 2020 | Real property | 40 | 39 | 13 | 8 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 42 | 42 | 8 | 8 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 47 | 32 | 15 | 3 | 1 | 0 | 1 | 70 | ||
| 2020 | Information technology | 44 | 27 | 17 | 9 | 2 | 0 | 1 | 235 | ||
| 2020 | Internal audit | 52 | 30 | 18 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 38 | 31 | 9 | 18 | 3 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 55 | 23 | 9 | 3 | 5 | 4 | 0 | 55 | ||
| 2020 | Policy | 41 | 31 | 15 | 7 | 5 | 1 | 0 | 490 | ||
| 2020 | Project management | 46 | 23 | 16 | 8 | 6 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 43 | 30 | 19 | 2 | 5 | 1 | 1 | 135 | ||
| 2020 | None of the above | 43 | 29 | 14 | 8 | 5 | 1 | 0 | 175 | ||
| 2019 | Client contact centre | 31 | 33 | 14 | 10 | 9 | 1 | 1 | 85 | ||
| 2019 | Federal regulators | 26 | 28 | 20 | 14 | 10 | 1 | 0 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 24 | 28 | 21 | 13 | 13 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 22 | 30 | 23 | 11 | 13 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 33 | 8 | 26 | 9 | 26 | 0 | 0 | 10 | ||
| 2019 | Security | 37 | 30 | 8 | 12 | 12 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 27 | 35 | 16 | 8 | 13 | 1 | 1 | 285 | ||
| 2019 | Library services | 40 | 22 | 20 | 6 | 12 | 0 | 0 | 15 | ||
| 2019 | Legal services | 36 | 24 | 19 | 15 | 3 | 0 | 3 | 50 | ||
| 2019 | Administration and operations | 29 | 24 | 20 | 12 | 13 | 0 | 3 | 495 | ||
| 2019 | Human resources | 25 | 25 | 25 | 13 | 9 | 0 | 2 | 195 | ||
| 2019 | Financial management | 21 | 32 | 22 | 10 | 11 | 1 | 3 | 180 | ||
| 2019 | Procurement | 17 | 41 | 26 | 9 | 6 | 0 | 0 | 30 | ||
| 2019 | Real property | 20 | 14 | 39 | 14 | 7 | 0 | 7 | 15 | ||
| 2019 | Material management | 22 | 30 | 16 | 17 | 7 | 0 | 8 | 15 | ||
| 2019 | Information management | 33 | 32 | 15 | 12 | 7 | 0 | 1 | 85 | ||
| 2019 | Information technology | 35 | 24 | 17 | 12 | 11 | 0 | 0 | 250 | ||
| 2019 | Internal audit | 27 | 26 | 23 | 5 | 18 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 22 | 35 | 21 | 15 | 6 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 22 | 23 | 21 | 18 | 16 | 0 | 0 | 50 | ||
| 2019 | Policy | 29 | 30 | 23 | 10 | 8 | 0 | 0 | 485 | ||
| 2019 | Project management | 24 | 30 | 19 | 12 | 13 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 24 | 31 | 17 | 12 | 11 | 2 | 2 | 105 | ||
| 2019 | None of the above | 29 | 29 | 15 | 14 | 11 | 1 | 0 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 32 | 28 | 22 | 6 | 5 | 3 | 5 | 35 | 65 | 90 |
| 2024 | Intelligence analysts | 21 | 15 | 37 | 11 | 14 | 0 | 2 | 21 | 79 | 50 |
| 2024 | Federal regulators | 16 | 23 | 30 | 15 | 15 | 0 | 0 | 16 | 84 | 255 |
| 2024 | Compliance, inspection and enforcement | 20 | 32 | 28 | 10 | 9 | 1 | 0 | 21 | 79 | 340 |
| 2024 | Communications or public affairs | 18 | 25 | 31 | 15 | 9 | 0 | 2 | 18 | 82 | 170 |
| 2024 | Access to information and privacy | 29 | 27 | 15 | 18 | 5 | 0 | 6 | 31 | 69 | 20 |
| 2024 | Security | 5 | 20 | 32 | 18 | 24 | 0 | 0 | 5 | 95 | 25 |
| 2024 | Science and technology | 18 | 32 | 28 | 13 | 8 | 0 | 1 | 18 | 82 | 300 |
| 2024 | Legal services | 18 | 17 | 37 | 14 | 12 | 0 | 2 | 18 | 82 | 55 |
| 2024 | Administration and operations | 24 | 27 | 26 | 12 | 10 | 0 | 1 | 25 | 75 | 485 |
| 2024 | Human resources | 22 | 25 | 25 | 16 | 12 | 0 | 0 | 22 | 78 | 185 |
| 2024 | Financial management | 16 | 26 | 38 | 13 | 7 | 0 | 1 | 16 | 84 | 170 |
| 2024 | Procurement | 7 | 22 | 22 | 31 | 15 | 0 | 3 | 7 | 93 | 25 |
| 2024 | Real property | 11 | 27 | 6 | 34 | 21 | 0 | 0 | 11 | 89 | 15 |
| 2024 | Material management | 15 | 40 | 4 | 28 | 6 | 0 | 7 | 16 | 84 | 15 |
| 2024 | Information management | 34 | 35 | 16 | 5 | 3 | 0 | 7 | 36 | 64 | 55 |
| 2024 | Information technology | 20 | 32 | 23 | 14 | 9 | 1 | 0 | 20 | 80 | 210 |
| 2024 | Internal audit | 0 | 48 | 16 | 18 | 18 | 0 | 0 | 0 | 100 | 10 |
| 2024 | Evaluation | 16 | 21 | 30 | 18 | 14 | 0 | 0 | 16 | 84 | 35 |
| 2024 | Data sciences | 20 | 30 | 24 | 15 | 10 | 0 | 1 | 20 | 80 | 75 |
| 2024 | Policy | 14 | 27 | 28 | 15 | 16 | 0 | 0 | 14 | 86 | 465 |
| 2024 | Project management | 16 | 24 | 30 | 16 | 13 | 0 | 2 | 16 | 84 | 170 |
| 2024 | Other services to the public | 21 | 24 | 34 | 9 | 10 | 0 | 2 | 22 | 78 | 120 |
| 2024 | None of the above | 18 | 28 | 26 | 12 | 14 | 1 | 2 | 18 | 82 | 165 |
| 2022 | Client contact centre | 32 | 22 | 26 | 13 | 4 | 0 | 2 | 95 | ||
| 2022 | Federal regulators | 13 | 29 | 24 | 17 | 16 | 1 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 18 | 33 | 28 | 12 | 7 | 0 | 1 | 375 | ||
| 2022 | Communications or public affairs | 19 | 27 | 31 | 13 | 10 | 1 | 0 | 210 | ||
| 2022 | Access to information and privacy | 15 | 22 | 19 | 13 | 31 | 0 | 0 | 20 | ||
| 2022 | Security | 6 | 35 | 22 | 7 | 29 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 16 | 34 | 28 | 12 | 9 | 0 | 1 | 350 | ||
| 2022 | Legal services | 12 | 27 | 33 | 13 | 14 | 0 | 0 | 60 | ||
| 2022 | Administration and operations | 24 | 26 | 26 | 12 | 11 | 0 | 1 | 475 | ||
| 2022 | Human resources | 17 | 26 | 29 | 13 | 14 | 1 | 1 | 245 | ||
| 2022 | Financial management | 14 | 32 | 30 | 10 | 12 | 0 | 1 | 210 | ||
| 2022 | Procurement | 16 | 30 | 24 | 18 | 12 | 0 | 0 | 40 | ||
| 2022 | Real property | 7 | 13 | 29 | 34 | 18 | 0 | 0 | 15 | ||
| 2022 | Material management | 21 | 33 | 39 | 0 | 7 | 0 | 0 | 10 | ||
| 2022 | Information management | 33 | 28 | 21 | 10 | 7 | 0 | 0 | 70 | ||
| 2022 | Information technology | 19 | 29 | 24 | 15 | 12 | 1 | 1 | 230 | ||
| 2022 | Internal audit | 18 | 38 | 11 | 8 | 25 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 28 | 29 | 27 | 12 | 4 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 25 | 28 | 18 | 9 | 16 | 2 | 1 | 75 | ||
| 2022 | Policy | 14 | 26 | 24 | 16 | 19 | 0 | 1 | 545 | ||
| 2022 | Project management | 15 | 25 | 28 | 12 | 19 | 0 | 1 | 205 | ||
| 2022 | Other services to the public | 22 | 33 | 25 | 9 | 9 | 0 | 1 | 125 | ||
| 2022 | None of the above | 19 | 30 | 21 | 14 | 13 | 0 | 1 | 190 | ||
| 2020 | Client contact centre | 38 | 24 | 21 | 12 | 4 | 0 | 1 | 80 | ||
| 2020 | Federal regulators | 17 | 30 | 26 | 19 | 9 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 17 | 35 | 27 | 13 | 6 | 2 | 1 | 390 | ||
| 2020 | Communications or public affairs | 10 | 29 | 33 | 15 | 13 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 0 | 25 | 20 | 29 | 26 | 0 | 0 | 20 | ||
| 2020 | Security | 25 | 13 | 26 | 16 | 20 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 18 | 25 | 30 | 16 | 10 | 0 | 0 | 310 | ||
| 2020 | Library services | 8 | 40 | 23 | 15 | 15 | 0 | 0 | 15 | ||
| 2020 | Legal services | 22 | 32 | 25 | 7 | 14 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 26 | 28 | 22 | 12 | 10 | 0 | 1 | 470 | ||
| 2020 | Human resources | 15 | 21 | 26 | 19 | 18 | 0 | 0 | 200 | ||
| 2020 | Financial management | 22 | 30 | 24 | 15 | 8 | 0 | 1 | 185 | ||
| 2020 | Procurement | 18 | 31 | 19 | 19 | 13 | 0 | 0 | 35 | ||
| 2020 | Real property | 0 | 53 | 40 | 0 | 7 | 0 | 0 | 15 | ||
| 2020 | Material management | 27 | 17 | 49 | 8 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 34 | 28 | 18 | 15 | 5 | 0 | 0 | 70 | ||
| 2020 | Information technology | 22 | 26 | 24 | 16 | 10 | 0 | 0 | 235 | ||
| 2020 | Internal audit | 23 | 36 | 18 | 18 | 6 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 24 | 34 | 22 | 10 | 10 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 20 | 37 | 27 | 2 | 11 | 4 | 0 | 55 | ||
| 2020 | Policy | 14 | 24 | 27 | 21 | 13 | 0 | 0 | 490 | ||
| 2020 | Project management | 21 | 22 | 28 | 14 | 13 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 19 | 26 | 25 | 15 | 14 | 1 | 0 | 130 | ||
| 2020 | None of the above | 20 | 25 | 26 | 14 | 14 | 1 | 0 | 175 | ||
| 2019 | Client contact centre | 26 | 29 | 25 | 10 | 9 | 1 | 0 | 85 | ||
| 2019 | Federal regulators | 16 | 28 | 31 | 13 | 11 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 18 | 30 | 29 | 14 | 9 | 0 | 0 | 430 | ||
| 2019 | Communications or public affairs | 15 | 30 | 28 | 13 | 14 | 0 | 0 | 175 | ||
| 2019 | Access to information and privacy | 7 | 0 | 24 | 9 | 60 | 0 | 0 | 10 | ||
| 2019 | Security | 35 | 13 | 18 | 22 | 12 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 20 | 27 | 28 | 14 | 10 | 1 | 1 | 285 | ||
| 2019 | Library services | 36 | 18 | 12 | 17 | 18 | 0 | 0 | 15 | ||
| 2019 | Legal services | 29 | 26 | 24 | 17 | 4 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 33 | 28 | 19 | 12 | 7 | 0 | 1 | 495 | ||
| 2019 | Human resources | 21 | 23 | 26 | 22 | 7 | 0 | 2 | 195 | ||
| 2019 | Financial management | 18 | 35 | 28 | 14 | 5 | 0 | 1 | 180 | ||
| 2019 | Procurement | 13 | 32 | 31 | 18 | 6 | 0 | 0 | 30 | ||
| 2019 | Real property | 21 | 46 | 14 | 20 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 55 | 31 | 14 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Information management | 30 | 37 | 20 | 6 | 6 | 0 | 1 | 85 | ||
| 2019 | Information technology | 19 | 33 | 27 | 15 | 6 | 0 | 0 | 250 | ||
| 2019 | Internal audit | 37 | 26 | 18 | 14 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 26 | 29 | 25 | 14 | 7 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 31 | 31 | 32 | 3 | 2 | 0 | 0 | 50 | ||
| 2019 | Policy | 20 | 32 | 26 | 15 | 5 | 0 | 1 | 485 | ||
| 2019 | Project management | 14 | 27 | 31 | 14 | 13 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 20 | 21 | 31 | 18 | 8 | 2 | 0 | 100 | ||
| 2019 | None of the above | 20 | 29 | 27 | 14 | 10 | 0 | 0 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 20 | 14 | 5 | 4 | 3 | 6 | 53 | 47 | 90 |
| 2024 | Intelligence analysts | 20 | 26 | 34 | 13 | 7 | 0 | 0 | 20 | 80 | 50 |
| 2024 | Federal regulators | 27 | 28 | 22 | 13 | 8 | 1 | 1 | 28 | 72 | 255 |
| 2024 | Compliance, inspection and enforcement | 32 | 30 | 22 | 7 | 7 | 1 | 1 | 33 | 67 | 340 |
| 2024 | Communications or public affairs | 15 | 26 | 28 | 11 | 19 | 0 | 1 | 15 | 85 | 170 |
| 2024 | Access to information and privacy | 23 | 32 | 20 | 14 | 5 | 0 | 6 | 24 | 76 | 20 |
| 2024 | Security | 28 | 39 | 7 | 21 | 6 | 0 | 0 | 28 | 72 | 25 |
| 2024 | Science and technology | 31 | 31 | 20 | 10 | 7 | 0 | 2 | 32 | 68 | 300 |
| 2024 | Legal services | 28 | 33 | 22 | 7 | 7 | 0 | 3 | 29 | 71 | 55 |
| 2024 | Administration and operations | 32 | 27 | 24 | 10 | 6 | 0 | 2 | 32 | 68 | 485 |
| 2024 | Human resources | 24 | 25 | 23 | 16 | 10 | 0 | 2 | 25 | 75 | 185 |
| 2024 | Financial management | 23 | 32 | 32 | 6 | 4 | 0 | 2 | 24 | 76 | 170 |
| 2024 | Procurement | 11 | 31 | 17 | 19 | 21 | 0 | 0 | 11 | 89 | 25 |
| 2024 | Real property | 26 | 14 | 7 | 30 | 23 | 0 | 0 | 26 | 74 | 15 |
| 2024 | Material management | 20 | 55 | 19 | 0 | 0 | 0 | 7 | 21 | 79 | 15 |
| 2024 | Information management | 39 | 40 | 9 | 5 | 3 | 0 | 4 | 40 | 60 | 55 |
| 2024 | Information technology | 31 | 30 | 21 | 11 | 5 | 0 | 1 | 32 | 68 | 205 |
| 2024 | Internal audit | 10 | 38 | 10 | 24 | 10 | 0 | 8 | 11 | 89 | 10 |
| 2024 | Evaluation | 40 | 21 | 11 | 13 | 11 | 4 | 0 | 42 | 58 | 35 |
| 2024 | Data sciences | 28 | 35 | 20 | 6 | 10 | 0 | 1 | 29 | 71 | 75 |
| 2024 | Policy | 13 | 28 | 23 | 17 | 17 | 1 | 1 | 13 | 87 | 465 |
| 2024 | Project management | 17 | 33 | 25 | 12 | 10 | 0 | 3 | 18 | 82 | 170 |
| 2024 | Other services to the public | 26 | 30 | 24 | 8 | 9 | 0 | 3 | 27 | 73 | 115 |
| 2024 | None of the above | 26 | 26 | 23 | 11 | 11 | 1 | 3 | 27 | 73 | 170 |
| 2022 | Client contact centre | 41 | 22 | 18 | 13 | 3 | 0 | 4 | 95 | ||
| 2022 | Federal regulators | 25 | 36 | 18 | 13 | 7 | 1 | 0 | 285 | ||
| 2022 | Compliance, inspection and enforcement | 35 | 32 | 21 | 6 | 4 | 0 | 2 | 380 | ||
| 2022 | Communications or public affairs | 17 | 28 | 28 | 18 | 8 | 0 | 1 | 215 | ||
| 2022 | Access to information and privacy | 12 | 27 | 30 | 19 | 12 | 0 | 0 | 20 | ||
| 2022 | Security | 17 | 36 | 14 | 21 | 12 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 33 | 32 | 15 | 9 | 7 | 1 | 2 | 350 | ||
| 2022 | Legal services | 30 | 33 | 28 | 3 | 5 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 29 | 29 | 21 | 11 | 7 | 0 | 2 | 470 | ||
| 2022 | Human resources | 22 | 31 | 25 | 11 | 8 | 1 | 3 | 245 | ||
| 2022 | Financial management | 24 | 37 | 21 | 11 | 5 | 0 | 1 | 210 | ||
| 2022 | Procurement | 37 | 27 | 11 | 12 | 12 | 0 | 0 | 40 | ||
| 2022 | Real property | 7 | 14 | 44 | 29 | 6 | 0 | 0 | 15 | ||
| 2022 | Material management | 36 | 34 | 22 | 0 | 7 | 0 | 0 | 10 | ||
| 2022 | Information management | 45 | 23 | 23 | 1 | 8 | 0 | 0 | 70 | ||
| 2022 | Information technology | 28 | 36 | 18 | 9 | 8 | 0 | 2 | 230 | ||
| 2022 | Internal audit | 23 | 40 | 5 | 13 | 19 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 52 | 20 | 22 | 5 | 2 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 38 | 25 | 14 | 5 | 14 | 2 | 1 | 75 | ||
| 2022 | Policy | 18 | 22 | 24 | 18 | 16 | 0 | 1 | 545 | ||
| 2022 | Project management | 18 | 29 | 22 | 14 | 16 | 0 | 1 | 205 | ||
| 2022 | Other services to the public | 40 | 31 | 11 | 9 | 7 | 0 | 3 | 125 | ||
| 2022 | None of the above | 25 | 31 | 20 | 9 | 11 | 1 | 3 | 190 | ||
| 2020 | Client contact centre | 42 | 25 | 19 | 7 | 4 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 32 | 32 | 20 | 10 | 5 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 33 | 37 | 16 | 8 | 3 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 10 | 31 | 26 | 20 | 13 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 5 | 19 | 25 | 24 | 26 | 0 | 0 | 20 | ||
| 2020 | Security | 39 | 17 | 18 | 19 | 7 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 29 | 28 | 20 | 14 | 7 | 1 | 1 | 310 | ||
| 2020 | Library services | 25 | 30 | 22 | 8 | 15 | 0 | 0 | 15 | ||
| 2020 | Legal services | 40 | 25 | 21 | 2 | 7 | 0 | 5 | 40 | ||
| 2020 | Administration and operations | 34 | 30 | 19 | 8 | 6 | 0 | 2 | 470 | ||
| 2020 | Human resources | 23 | 24 | 17 | 24 | 12 | 0 | 0 | 200 | ||
| 2020 | Financial management | 31 | 28 | 21 | 11 | 7 | 0 | 1 | 185 | ||
| 2020 | Procurement | 21 | 40 | 16 | 15 | 8 | 0 | 0 | 35 | ||
| 2020 | Real property | 21 | 39 | 24 | 15 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 36 | 26 | 39 | 0 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 50 | 20 | 15 | 11 | 3 | 0 | 1 | 70 | ||
| 2020 | Information technology | 25 | 29 | 25 | 10 | 7 | 0 | 2 | 230 | ||
| 2020 | Internal audit | 46 | 18 | 6 | 18 | 6 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 33 | 32 | 18 | 7 | 10 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 33 | 34 | 20 | 3 | 5 | 4 | 0 | 55 | ||
| 2020 | Policy | 18 | 25 | 26 | 18 | 12 | 0 | 0 | 490 | ||
| 2020 | Project management | 26 | 26 | 22 | 16 | 9 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 28 | 25 | 21 | 13 | 9 | 1 | 2 | 130 | ||
| 2020 | None of the above | 28 | 29 | 20 | 12 | 8 | 2 | 1 | 175 | ||
| 2019 | Client contact centre | 36 | 28 | 22 | 8 | 1 | 0 | 6 | 85 | ||
| 2019 | Federal regulators | 27 | 33 | 20 | 10 | 7 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 30 | 33 | 22 | 8 | 6 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 17 | 27 | 21 | 16 | 19 | 0 | 0 | 175 | ||
| 2019 | Access to information and privacy | 16 | 8 | 17 | 16 | 43 | 0 | 0 | 10 | ||
| 2019 | Security | 39 | 26 | 18 | 13 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 23 | 37 | 22 | 10 | 7 | 1 | 1 | 285 | ||
| 2019 | Library services | 37 | 29 | 23 | 6 | 6 | 0 | 0 | 15 | ||
| 2019 | Legal services | 41 | 27 | 20 | 10 | 2 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 35 | 30 | 22 | 6 | 5 | 1 | 2 | 490 | ||
| 2019 | Human resources | 24 | 28 | 22 | 18 | 4 | 1 | 4 | 190 | ||
| 2019 | Financial management | 26 | 34 | 26 | 9 | 3 | 0 | 2 | 175 | ||
| 2019 | Procurement | 25 | 34 | 32 | 6 | 3 | 0 | 0 | 30 | ||
| 2019 | Real property | 25 | 34 | 27 | 14 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 72 | 21 | 7 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Information management | 43 | 34 | 13 | 8 | 1 | 0 | 1 | 85 | ||
| 2019 | Information technology | 27 | 32 | 24 | 10 | 7 | 0 | 0 | 250 | ||
| 2019 | Internal audit | 59 | 18 | 14 | 0 | 9 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 37 | 33 | 20 | 10 | 0 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 41 | 30 | 24 | 2 | 0 | 0 | 3 | 50 | ||
| 2019 | Policy | 20 | 32 | 25 | 15 | 6 | 0 | 1 | 485 | ||
| 2019 | Project management | 21 | 31 | 25 | 10 | 11 | 1 | 1 | 165 | ||
| 2019 | Other services to the public | 32 | 30 | 22 | 9 | 5 | 2 | 1 | 100 | ||
| 2019 | None of the above | 28 | 28 | 26 | 9 | 7 | 1 | 0 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 21 | 26 | 24 | 9 | 11 | 3 | 5 | 23 | 77 | 90 |
| 2024 | Intelligence analysts | 20 | 12 | 36 | 18 | 13 | 0 | 0 | 20 | 80 | 50 |
| 2024 | Federal regulators | 19 | 25 | 20 | 16 | 19 | 1 | 1 | 19 | 81 | 255 |
| 2024 | Compliance, inspection and enforcement | 22 | 26 | 24 | 14 | 12 | 1 | 1 | 23 | 77 | 345 |
| 2024 | Communications or public affairs | 20 | 28 | 20 | 14 | 15 | 0 | 2 | 20 | 80 | 170 |
| 2024 | Access to information and privacy | 24 | 33 | 8 | 13 | 11 | 5 | 6 | 27 | 73 | 20 |
| 2024 | Security | 8 | 11 | 45 | 9 | 27 | 0 | 0 | 8 | 92 | 25 |
| 2024 | Science and technology | 38 | 25 | 15 | 7 | 8 | 4 | 3 | 41 | 59 | 300 |
| 2024 | Legal services | 33 | 22 | 20 | 9 | 9 | 3 | 5 | 36 | 64 | 55 |
| 2024 | Administration and operations | 29 | 22 | 24 | 11 | 11 | 1 | 3 | 30 | 70 | 490 |
| 2024 | Human resources | 26 | 23 | 24 | 12 | 12 | 0 | 2 | 27 | 73 | 185 |
| 2024 | Financial management | 27 | 26 | 25 | 9 | 9 | 0 | 3 | 28 | 72 | 170 |
| 2024 | Procurement | 3 | 16 | 24 | 35 | 22 | 0 | 0 | 3 | 97 | 25 |
| 2024 | Real property | 25 | 6 | 13 | 7 | 49 | 0 | 0 | 25 | 75 | 15 |
| 2024 | Material management | 21 | 26 | 11 | 6 | 30 | 0 | 7 | 22 | 78 | 15 |
| 2024 | Information management | 34 | 33 | 13 | 11 | 6 | 0 | 2 | 35 | 65 | 55 |
| 2024 | Information technology | 17 | 28 | 21 | 18 | 13 | 2 | 1 | 17 | 83 | 210 |
| 2024 | Internal audit | 0 | 37 | 26 | 10 | 26 | 0 | 0 | 0 | 100 | 10 |
| 2024 | Evaluation | 51 | 20 | 3 | 13 | 0 | 9 | 4 | 58 | 42 | 35 |
| 2024 | Data sciences | 28 | 21 | 22 | 9 | 17 | 0 | 3 | 28 | 72 | 75 |
| 2024 | Policy | 17 | 23 | 23 | 15 | 19 | 1 | 1 | 18 | 82 | 465 |
| 2024 | Project management | 23 | 24 | 22 | 15 | 12 | 1 | 3 | 24 | 76 | 170 |
| 2024 | Other services to the public | 39 | 20 | 14 | 11 | 9 | 2 | 6 | 41 | 59 | 120 |
| 2024 | None of the above | 29 | 22 | 16 | 13 | 12 | 5 | 4 | 32 | 68 | 170 |
| 2022 | Client contact centre | 35 | 22 | 18 | 12 | 8 | 1 | 3 | 95 | ||
| 2022 | Federal regulators | 16 | 28 | 22 | 18 | 14 | 1 | 0 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 21 | 26 | 26 | 13 | 11 | 2 | 1 | 375 | ||
| 2022 | Communications or public affairs | 29 | 25 | 18 | 15 | 12 | 0 | 1 | 210 | ||
| 2022 | Access to information and privacy | 21 | 27 | 8 | 19 | 24 | 0 | 0 | 20 | ||
| 2022 | Security | 17 | 29 | 15 | 9 | 30 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 32 | 29 | 15 | 9 | 8 | 4 | 3 | 350 | ||
| 2022 | Legal services | 23 | 20 | 22 | 20 | 11 | 2 | 3 | 60 | ||
| 2022 | Administration and operations | 27 | 22 | 24 | 11 | 12 | 1 | 4 | 480 | ||
| 2022 | Human resources | 20 | 26 | 21 | 15 | 13 | 3 | 2 | 245 | ||
| 2022 | Financial management | 27 | 28 | 20 | 11 | 12 | 0 | 2 | 210 | ||
| 2022 | Procurement | 37 | 18 | 11 | 18 | 17 | 0 | 0 | 40 | ||
| 2022 | Real property | 20 | 7 | 20 | 29 | 19 | 7 | 0 | 15 | ||
| 2022 | Material management | 23 | 34 | 36 | 0 | 6 | 0 | 0 | 10 | ||
| 2022 | Information management | 31 | 24 | 27 | 7 | 10 | 0 | 0 | 70 | ||
| 2022 | Information technology | 19 | 21 | 23 | 14 | 21 | 1 | 1 | 230 | ||
| 2022 | Internal audit | 25 | 49 | 20 | 0 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 33 | 28 | 19 | 9 | 4 | 2 | 5 | 40 | ||
| 2022 | Data sciences | 25 | 23 | 23 | 9 | 18 | 2 | 1 | 75 | ||
| 2022 | Policy | 20 | 22 | 25 | 14 | 17 | 1 | 1 | 545 | ||
| 2022 | Project management | 16 | 25 | 24 | 16 | 16 | 0 | 2 | 205 | ||
| 2022 | Other services to the public | 40 | 24 | 14 | 10 | 9 | 1 | 2 | 125 | ||
| 2022 | None of the above | 22 | 26 | 21 | 12 | 16 | 0 | 3 | 185 | ||
| 2020 | Client contact centre | 30 | 25 | 19 | 12 | 12 | 0 | 1 | 80 | ||
| 2020 | Federal regulators | 27 | 27 | 22 | 13 | 9 | 0 | 1 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 26 | 29 | 22 | 14 | 7 | 2 | 2 | 390 | ||
| 2020 | Communications or public affairs | 18 | 27 | 24 | 13 | 16 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 10 | 19 | 10 | 24 | 37 | 0 | 0 | 20 | ||
| 2020 | Security | 28 | 13 | 15 | 23 | 21 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 38 | 26 | 15 | 9 | 6 | 3 | 3 | 310 | ||
| 2020 | Library services | 10 | 22 | 30 | 15 | 23 | 0 | 0 | 15 | ||
| 2020 | Legal services | 31 | 16 | 23 | 14 | 16 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 33 | 22 | 18 | 13 | 11 | 0 | 3 | 465 | ||
| 2020 | Human resources | 19 | 18 | 23 | 19 | 20 | 0 | 0 | 200 | ||
| 2020 | Financial management | 40 | 21 | 20 | 10 | 8 | 0 | 1 | 185 | ||
| 2020 | Procurement | 21 | 34 | 11 | 21 | 13 | 0 | 0 | 35 | ||
| 2020 | Real property | 37 | 39 | 24 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 28 | 24 | 32 | 15 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 30 | 25 | 20 | 14 | 10 | 0 | 1 | 70 | ||
| 2020 | Information technology | 18 | 30 | 24 | 13 | 12 | 1 | 1 | 230 | ||
| 2020 | Internal audit | 28 | 11 | 24 | 18 | 12 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 26 | 32 | 28 | 4 | 11 | 0 | 0 | 25 | ||
| 2020 | Data sciences | 28 | 25 | 23 | 9 | 8 | 6 | 2 | 55 | ||
| 2020 | Policy | 19 | 30 | 23 | 16 | 10 | 0 | 0 | 485 | ||
| 2020 | Project management | 23 | 25 | 20 | 18 | 13 | 0 | 1 | 165 | ||
| 2020 | Other services to the public | 30 | 18 | 22 | 12 | 12 | 5 | 0 | 130 | ||
| 2020 | None of the above | 28 | 21 | 21 | 14 | 14 | 1 | 1 | 175 | ||
| 2019 | Client contact centre | 23 | 24 | 22 | 16 | 14 | 1 | 0 | 85 | ||
| 2019 | Federal regulators | 21 | 23 | 26 | 16 | 13 | 1 | 1 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 18 | 27 | 25 | 16 | 13 | 1 | 0 | 425 | ||
| 2019 | Communications or public affairs | 23 | 25 | 23 | 14 | 13 | 1 | 1 | 175 | ||
| 2019 | Access to information and privacy | 0 | 15 | 16 | 9 | 60 | 0 | 0 | 10 | ||
| 2019 | Security | 19 | 25 | 25 | 14 | 16 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 36 | 25 | 16 | 10 | 7 | 3 | 3 | 285 | ||
| 2019 | Library services | 0 | 36 | 6 | 17 | 41 | 0 | 0 | 15 | ||
| 2019 | Legal services | 32 | 28 | 21 | 10 | 9 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 32 | 26 | 18 | 12 | 9 | 1 | 2 | 495 | ||
| 2019 | Human resources | 19 | 16 | 26 | 20 | 17 | 0 | 3 | 195 | ||
| 2019 | Financial management | 27 | 31 | 23 | 11 | 6 | 1 | 1 | 175 | ||
| 2019 | Procurement | 29 | 12 | 22 | 21 | 13 | 0 | 3 | 30 | ||
| 2019 | Real property | 14 | 27 | 41 | 7 | 12 | 0 | 0 | 15 | ||
| 2019 | Material management | 33 | 53 | 14 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Information management | 19 | 35 | 26 | 7 | 12 | 0 | 1 | 85 | ||
| 2019 | Information technology | 18 | 25 | 22 | 20 | 15 | 0 | 0 | 250 | ||
| 2019 | Internal audit | 33 | 35 | 14 | 14 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 29 | 23 | 28 | 13 | 7 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 33 | 28 | 27 | 5 | 5 | 0 | 2 | 50 | ||
| 2019 | Policy | 26 | 31 | 24 | 12 | 6 | 0 | 1 | 485 | ||
| 2019 | Project management | 19 | 30 | 20 | 14 | 15 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 24 | 26 | 19 | 12 | 13 | 4 | 1 | 100 | ||
| 2019 | None of the above | 20 | 26 | 22 | 13 | 15 | 3 | 2 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 66 | 10 | 5 | 1 | 2 | 3 | 14 | 79 | 21 | 90 |
| 2024 | Intelligence analysts | 36 | 28 | 8 | 9 | 9 | 0 | 9 | 40 | 60 | 50 |
| 2024 | Federal regulators | 47 | 20 | 14 | 6 | 7 | 1 | 5 | 50 | 50 | 255 |
| 2024 | Compliance, inspection and enforcement | 50 | 26 | 10 | 5 | 2 | 2 | 5 | 53 | 47 | 340 |
| 2024 | Communications or public affairs | 42 | 27 | 13 | 6 | 8 | 0 | 4 | 44 | 56 | 170 |
| 2024 | Access to information and privacy | 51 | 23 | 5 | 5 | 0 | 0 | 16 | 61 | 39 | 20 |
| 2024 | Security | 49 | 27 | 17 | 3 | 3 | 0 | 2 | 50 | 50 | 25 |
| 2024 | Science and technology | 55 | 25 | 9 | 4 | 2 | 1 | 4 | 58 | 42 | 300 |
| 2024 | Legal services | 53 | 11 | 16 | 6 | 4 | 2 | 9 | 59 | 41 | 55 |
| 2024 | Administration and operations | 50 | 21 | 10 | 3 | 3 | 0 | 13 | 58 | 42 | 485 |
| 2024 | Human resources | 48 | 21 | 10 | 6 | 5 | 0 | 11 | 54 | 46 | 185 |
| 2024 | Financial management | 53 | 22 | 11 | 6 | 2 | 0 | 5 | 56 | 44 | 170 |
| 2024 | Procurement | 40 | 35 | 11 | 7 | 0 | 0 | 7 | 43 | 57 | 25 |
| 2024 | Real property | 37 | 14 | 13 | 15 | 13 | 0 | 8 | 40 | 60 | 15 |
| 2024 | Material management | 63 | 20 | 0 | 0 | 0 | 0 | 17 | 76 | 24 | 15 |
| 2024 | Information management | 67 | 19 | 3 | 0 | 0 | 0 | 11 | 75 | 25 | 55 |
| 2024 | Information technology | 49 | 22 | 10 | 4 | 3 | 1 | 11 | 56 | 44 | 205 |
| 2024 | Internal audit | 19 | 54 | 0 | 19 | 0 | 0 | 8 | 20 | 80 | 10 |
| 2024 | Evaluation | 58 | 15 | 6 | 3 | 0 | 4 | 16 | 71 | 29 | 35 |
| 2024 | Data sciences | 45 | 23 | 17 | 2 | 8 | 0 | 5 | 48 | 52 | 75 |
| 2024 | Policy | 33 | 29 | 15 | 9 | 9 | 1 | 5 | 35 | 65 | 470 |
| 2024 | Project management | 47 | 23 | 11 | 5 | 5 | 0 | 10 | 52 | 48 | 170 |
| 2024 | Other services to the public | 62 | 16 | 9 | 1 | 4 | 1 | 8 | 68 | 32 | 120 |
| 2024 | None of the above | 46 | 18 | 10 | 6 | 6 | 1 | 12 | 53 | 47 | 170 |
| 2022 | Client contact centre | 64 | 16 | 10 | 2 | 2 | 0 | 7 | 95 | ||
| 2022 | Federal regulators | 43 | 26 | 13 | 7 | 7 | 0 | 3 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 53 | 24 | 10 | 3 | 3 | 1 | 6 | 375 | ||
| 2022 | Communications or public affairs | 48 | 24 | 11 | 6 | 5 | 0 | 6 | 215 | ||
| 2022 | Access to information and privacy | 61 | 9 | 13 | 4 | 0 | 0 | 13 | 20 | ||
| 2022 | Security | 43 | 37 | 8 | 6 | 2 | 0 | 4 | 30 | ||
| 2022 | Science and technology | 52 | 23 | 8 | 4 | 3 | 1 | 7 | 350 | ||
| 2022 | Legal services | 54 | 22 | 7 | 4 | 8 | 0 | 5 | 60 | ||
| 2022 | Administration and operations | 48 | 22 | 9 | 6 | 6 | 1 | 8 | 480 | ||
| 2022 | Human resources | 45 | 19 | 17 | 4 | 5 | 1 | 10 | 245 | ||
| 2022 | Financial management | 45 | 25 | 14 | 6 | 5 | 0 | 5 | 210 | ||
| 2022 | Procurement | 57 | 18 | 7 | 3 | 10 | 0 | 6 | 40 | ||
| 2022 | Real property | 13 | 46 | 15 | 6 | 6 | 0 | 14 | 15 | ||
| 2022 | Material management | 72 | 28 | 0 | 0 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 54 | 25 | 5 | 2 | 5 | 0 | 9 | 70 | ||
| 2022 | Information technology | 52 | 21 | 13 | 4 | 4 | 1 | 6 | 230 | ||
| 2022 | Internal audit | 51 | 24 | 15 | 5 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 51 | 20 | 15 | 2 | 0 | 0 | 11 | 40 | ||
| 2022 | Data sciences | 49 | 24 | 8 | 4 | 12 | 0 | 2 | 75 | ||
| 2022 | Policy | 33 | 24 | 18 | 11 | 11 | 0 | 2 | 545 | ||
| 2022 | Project management | 42 | 23 | 11 | 12 | 8 | 0 | 5 | 205 | ||
| 2022 | Other services to the public | 57 | 21 | 10 | 6 | 2 | 0 | 4 | 125 | ||
| 2022 | None of the above | 48 | 20 | 10 | 5 | 9 | 0 | 9 | 190 | ||
| 2020 | Client contact centre | 54 | 21 | 12 | 6 | 1 | 0 | 6 | 80 | ||
| 2020 | Federal regulators | 45 | 25 | 15 | 8 | 3 | 0 | 3 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 49 | 29 | 11 | 5 | 2 | 1 | 3 | 385 | ||
| 2020 | Communications or public affairs | 29 | 31 | 20 | 6 | 12 | 1 | 2 | 145 | ||
| 2020 | Access to information and privacy | 30 | 31 | 15 | 19 | 5 | 0 | 0 | 20 | ||
| 2020 | Security | 42 | 33 | 7 | 10 | 0 | 0 | 7 | 25 | ||
| 2020 | Science and technology | 47 | 26 | 11 | 6 | 6 | 1 | 3 | 310 | ||
| 2020 | Library services | 60 | 17 | 15 | 0 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 53 | 22 | 7 | 7 | 7 | 0 | 5 | 40 | ||
| 2020 | Administration and operations | 47 | 23 | 12 | 6 | 6 | 0 | 7 | 465 | ||
| 2020 | Human resources | 41 | 20 | 17 | 9 | 10 | 0 | 3 | 200 | ||
| 2020 | Financial management | 53 | 19 | 16 | 7 | 4 | 0 | 2 | 185 | ||
| 2020 | Procurement | 47 | 18 | 11 | 16 | 8 | 0 | 0 | 35 | ||
| 2020 | Real property | 69 | 31 | 0 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 60 | 17 | 15 | 0 | 0 | 0 | 8 | 10 | ||
| 2020 | Information management | 53 | 23 | 7 | 4 | 4 | 0 | 8 | 70 | ||
| 2020 | Information technology | 41 | 26 | 20 | 6 | 3 | 1 | 4 | 235 | ||
| 2020 | Internal audit | 40 | 29 | 18 | 6 | 6 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 47 | 28 | 15 | 3 | 3 | 0 | 3 | 30 | ||
| 2020 | Data sciences | 53 | 19 | 13 | 5 | 3 | 4 | 3 | 55 | ||
| 2020 | Policy | 26 | 28 | 22 | 13 | 10 | 0 | 1 | 490 | ||
| 2020 | Project management | 41 | 22 | 19 | 9 | 7 | 1 | 2 | 165 | ||
| 2020 | Other services to the public | 45 | 19 | 16 | 7 | 5 | 1 | 6 | 135 | ||
| 2020 | None of the above | 50 | 17 | 12 | 8 | 9 | 0 | 4 | 175 | ||
| 2019 | Client contact centre | 62 | 13 | 10 | 0 | 3 | 1 | 11 | 85 | ||
| 2019 | Federal regulators | 50 | 23 | 14 | 4 | 3 | 1 | 5 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 49 | 27 | 11 | 5 | 3 | 0 | 4 | 430 | ||
| 2019 | Communications or public affairs | 37 | 28 | 18 | 8 | 9 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 17 | 27 | 37 | 0 | 19 | 0 | 0 | 10 | ||
| 2019 | Security | 66 | 16 | 13 | 4 | 0 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 61 | 20 | 7 | 3 | 2 | 1 | 5 | 285 | ||
| 2019 | Library services | 65 | 6 | 6 | 0 | 12 | 0 | 12 | 15 | ||
| 2019 | Legal services | 61 | 16 | 15 | 2 | 2 | 0 | 5 | 50 | ||
| 2019 | Administration and operations | 59 | 19 | 7 | 4 | 1 | 0 | 9 | 495 | ||
| 2019 | Human resources | 50 | 22 | 12 | 5 | 4 | 0 | 7 | 195 | ||
| 2019 | Financial management | 50 | 26 | 12 | 4 | 2 | 1 | 5 | 175 | ||
| 2019 | Procurement | 37 | 25 | 16 | 10 | 3 | 0 | 9 | 30 | ||
| 2019 | Real property | 41 | 27 | 25 | 7 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 78 | 7 | 7 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 59 | 22 | 5 | 0 | 4 | 0 | 9 | 85 | ||
| 2019 | Information technology | 53 | 24 | 13 | 5 | 2 | 0 | 2 | 250 | ||
| 2019 | Internal audit | 59 | 9 | 18 | 9 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 72 | 9 | 6 | 0 | 3 | 6 | 3 | 30 | ||
| 2019 | Data sciences | 59 | 21 | 15 | 2 | 0 | 0 | 3 | 50 | ||
| 2019 | Policy | 42 | 29 | 16 | 9 | 4 | 0 | 1 | 480 | ||
| 2019 | Project management | 48 | 21 | 10 | 10 | 6 | 1 | 5 | 165 | ||
| 2019 | Other services to the public | 59 | 19 | 8 | 2 | 4 | 2 | 5 | 100 | ||
| 2019 | None of the above | 47 | 25 | 12 | 6 | 5 | 0 | 4 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 32 | 26 | 17 | 1 | 15 | 3 | 6 | 35 | 65 | 90 |
| 2024 | Intelligence analysts | 32 | 26 | 17 | 13 | 12 | 0 | 0 | 32 | 68 | 50 |
| 2024 | Federal regulators | 26 | 31 | 17 | 13 | 13 | 1 | 0 | 26 | 74 | 255 |
| 2024 | Compliance, inspection and enforcement | 28 | 28 | 21 | 11 | 11 | 0 | 1 | 29 | 71 | 345 |
| 2024 | Communications or public affairs | 25 | 24 | 17 | 10 | 22 | 0 | 1 | 26 | 74 | 170 |
| 2024 | Access to information and privacy | 17 | 28 | 16 | 15 | 19 | 0 | 6 | 18 | 82 | 20 |
| 2024 | Security | 35 | 19 | 18 | 24 | 3 | 0 | 0 | 35 | 65 | 25 |
| 2024 | Science and technology | 34 | 26 | 21 | 9 | 9 | 0 | 1 | 34 | 66 | 300 |
| 2024 | Legal services | 27 | 20 | 24 | 15 | 10 | 2 | 3 | 28 | 72 | 55 |
| 2024 | Administration and operations | 30 | 24 | 18 | 11 | 15 | 0 | 2 | 31 | 69 | 485 |
| 2024 | Human resources | 28 | 27 | 15 | 11 | 17 | 0 | 2 | 29 | 71 | 185 |
| 2024 | Financial management | 33 | 20 | 19 | 12 | 16 | 0 | 1 | 33 | 67 | 170 |
| 2024 | Procurement | 34 | 10 | 28 | 14 | 14 | 0 | 0 | 34 | 66 | 25 |
| 2024 | Real property | 25 | 20 | 7 | 23 | 25 | 0 | 0 | 25 | 75 | 15 |
| 2024 | Material management | 49 | 13 | 9 | 17 | 6 | 0 | 7 | 52 | 48 | 15 |
| 2024 | Information management | 37 | 23 | 26 | 3 | 11 | 0 | 0 | 37 | 63 | 55 |
| 2024 | Information technology | 35 | 24 | 21 | 9 | 10 | 0 | 0 | 36 | 64 | 205 |
| 2024 | Internal audit | 30 | 42 | 0 | 10 | 18 | 0 | 0 | 30 | 70 | 10 |
| 2024 | Evaluation | 47 | 26 | 7 | 15 | 2 | 0 | 3 | 48 | 52 | 35 |
| 2024 | Data sciences | 20 | 22 | 30 | 13 | 16 | 0 | 0 | 20 | 80 | 75 |
| 2024 | Policy | 19 | 26 | 22 | 14 | 18 | 0 | 0 | 19 | 81 | 465 |
| 2024 | Project management | 26 | 21 | 22 | 13 | 18 | 0 | 1 | 26 | 74 | 170 |
| 2024 | Other services to the public | 39 | 24 | 18 | 8 | 9 | 1 | 2 | 40 | 60 | 120 |
| 2024 | None of the above | 26 | 28 | 14 | 13 | 16 | 1 | 1 | 27 | 73 | 170 |
| 2022 | Client contact centre | 43 | 28 | 17 | 5 | 5 | 0 | 3 | 95 | ||
| 2022 | Federal regulators | 31 | 30 | 15 | 12 | 11 | 0 | 0 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 35 | 29 | 19 | 10 | 6 | 1 | 0 | 375 | ||
| 2022 | Communications or public affairs | 29 | 32 | 15 | 12 | 10 | 0 | 2 | 215 | ||
| 2022 | Access to information and privacy | 47 | 0 | 15 | 14 | 24 | 0 | 0 | 20 | ||
| 2022 | Security | 20 | 44 | 12 | 9 | 14 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 36 | 29 | 19 | 8 | 7 | 1 | 0 | 350 | ||
| 2022 | Legal services | 33 | 25 | 18 | 11 | 11 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 35 | 26 | 15 | 11 | 11 | 0 | 2 | 480 | ||
| 2022 | Human resources | 34 | 21 | 25 | 10 | 7 | 0 | 4 | 245 | ||
| 2022 | Financial management | 29 | 34 | 19 | 6 | 11 | 0 | 1 | 210 | ||
| 2022 | Procurement | 43 | 27 | 14 | 6 | 10 | 0 | 0 | 40 | ||
| 2022 | Real property | 14 | 27 | 26 | 19 | 14 | 0 | 0 | 15 | ||
| 2022 | Material management | 62 | 15 | 7 | 0 | 16 | 0 | 0 | 10 | ||
| 2022 | Information management | 30 | 30 | 20 | 4 | 14 | 2 | 2 | 70 | ||
| 2022 | Information technology | 32 | 24 | 24 | 10 | 10 | 0 | 1 | 230 | ||
| 2022 | Internal audit | 29 | 28 | 23 | 15 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 42 | 26 | 14 | 11 | 6 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 31 | 27 | 20 | 8 | 13 | 0 | 1 | 75 | ||
| 2022 | Policy | 24 | 21 | 25 | 13 | 16 | 0 | 0 | 545 | ||
| 2022 | Project management | 21 | 26 | 23 | 12 | 17 | 0 | 1 | 205 | ||
| 2022 | Other services to the public | 37 | 23 | 25 | 10 | 4 | 1 | 0 | 120 | ||
| 2022 | None of the above | 27 | 27 | 20 | 10 | 12 | 0 | 2 | 185 | ||
| 2020 | Client contact centre | 44 | 23 | 17 | 11 | 4 | 0 | 1 | 80 | ||
| 2020 | Federal regulators | 25 | 27 | 27 | 14 | 7 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 25 | 34 | 22 | 11 | 6 | 0 | 1 | 390 | ||
| 2020 | Communications or public affairs | 17 | 33 | 22 | 13 | 14 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 30 | 16 | 25 | 5 | 24 | 0 | 0 | 20 | ||
| 2020 | Security | 20 | 34 | 14 | 18 | 13 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 25 | 32 | 18 | 11 | 13 | 0 | 1 | 310 | ||
| 2020 | Library services | 47 | 15 | 22 | 7 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 28 | 27 | 18 | 16 | 12 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 38 | 27 | 18 | 7 | 10 | 0 | 1 | 465 | ||
| 2020 | Human resources | 28 | 24 | 24 | 12 | 12 | 0 | 1 | 200 | ||
| 2020 | Financial management | 32 | 32 | 19 | 10 | 6 | 1 | 0 | 180 | ||
| 2020 | Procurement | 26 | 32 | 21 | 8 | 13 | 0 | 0 | 35 | ||
| 2020 | Real property | 47 | 29 | 23 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 33 | 27 | 15 | 15 | 0 | 0 | 9 | 10 | ||
| 2020 | Information management | 35 | 29 | 21 | 8 | 5 | 0 | 1 | 70 | ||
| 2020 | Information technology | 30 | 29 | 24 | 10 | 6 | 0 | 1 | 235 | ||
| 2020 | Internal audit | 34 | 24 | 18 | 12 | 12 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 50 | 19 | 22 | 3 | 7 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 26 | 31 | 17 | 11 | 11 | 4 | 0 | 55 | ||
| 2020 | Policy | 19 | 22 | 25 | 19 | 14 | 0 | 0 | 495 | ||
| 2020 | Project management | 23 | 30 | 22 | 10 | 13 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 26 | 33 | 21 | 11 | 8 | 1 | 0 | 130 | ||
| 2020 | None of the above | 30 | 23 | 17 | 18 | 10 | 0 | 1 | 175 | ||
| 2019 | Client contact centre | 47 | 20 | 16 | 8 | 5 | 1 | 1 | 85 | ||
| 2019 | Federal regulators | 33 | 29 | 21 | 9 | 7 | 0 | 0 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 31 | 34 | 20 | 9 | 6 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 26 | 31 | 26 | 8 | 9 | 1 | 0 | 175 | ||
| 2019 | Access to information and privacy | 15 | 25 | 43 | 0 | 17 | 0 | 0 | 10 | ||
| 2019 | Security | 30 | 35 | 22 | 9 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 41 | 28 | 19 | 7 | 4 | 1 | 1 | 290 | ||
| 2019 | Library services | 36 | 18 | 18 | 6 | 22 | 0 | 0 | 15 | ||
| 2019 | Legal services | 42 | 24 | 18 | 12 | 4 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 42 | 28 | 15 | 7 | 6 | 0 | 2 | 495 | ||
| 2019 | Human resources | 40 | 28 | 17 | 7 | 6 | 0 | 2 | 195 | ||
| 2019 | Financial management | 33 | 30 | 20 | 8 | 6 | 1 | 1 | 175 | ||
| 2019 | Procurement | 23 | 29 | 23 | 21 | 3 | 0 | 0 | 30 | ||
| 2019 | Real property | 27 | 34 | 14 | 12 | 7 | 0 | 7 | 15 | ||
| 2019 | Material management | 78 | 14 | 0 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 43 | 27 | 17 | 8 | 3 | 0 | 2 | 85 | ||
| 2019 | Information technology | 38 | 27 | 17 | 11 | 7 | 0 | 0 | 250 | ||
| 2019 | Internal audit | 55 | 9 | 18 | 13 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 27 | 38 | 16 | 10 | 6 | 3 | 0 | 30 | ||
| 2019 | Data sciences | 43 | 23 | 20 | 4 | 11 | 0 | 0 | 50 | ||
| 2019 | Policy | 32 | 29 | 20 | 11 | 8 | 0 | 0 | 485 | ||
| 2019 | Project management | 33 | 29 | 15 | 11 | 11 | 1 | 1 | 165 | ||
| 2019 | Other services to the public | 34 | 27 | 26 | 9 | 5 | 0 | 0 | 105 | ||
| 2019 | None of the above | 34 | 33 | 16 | 5 | 10 | 1 | 2 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 48 | 25 | 13 | 5 | 2 | 0 | 7 | 52 | 48 | 90 |
| 2024 | Intelligence analysts | 32 | 29 | 26 | 6 | 8 | 0 | 0 | 32 | 68 | 50 |
| 2024 | Federal regulators | 28 | 32 | 22 | 10 | 7 | 1 | 0 | 28 | 72 | 255 |
| 2024 | Compliance, inspection and enforcement | 31 | 32 | 20 | 10 | 5 | 1 | 1 | 32 | 68 | 340 |
| 2024 | Communications or public affairs | 32 | 23 | 20 | 14 | 11 | 0 | 1 | 32 | 68 | 170 |
| 2024 | Access to information and privacy | 32 | 34 | 22 | 6 | 0 | 0 | 6 | 34 | 66 | 20 |
| 2024 | Security | 32 | 36 | 17 | 9 | 6 | 0 | 0 | 32 | 68 | 25 |
| 2024 | Science and technology | 32 | 31 | 16 | 10 | 7 | 0 | 3 | 33 | 67 | 300 |
| 2024 | Legal services | 37 | 30 | 20 | 7 | 2 | 2 | 3 | 39 | 61 | 55 |
| 2024 | Administration and operations | 37 | 29 | 16 | 8 | 7 | 1 | 2 | 38 | 62 | 485 |
| 2024 | Human resources | 34 | 31 | 20 | 4 | 8 | 0 | 2 | 35 | 65 | 185 |
| 2024 | Financial management | 36 | 38 | 16 | 5 | 3 | 1 | 1 | 37 | 63 | 170 |
| 2024 | Procurement | 26 | 25 | 14 | 20 | 15 | 0 | 0 | 26 | 74 | 25 |
| 2024 | Real property | 38 | 14 | 41 | 7 | 0 | 0 | 0 | 38 | 62 | 15 |
| 2024 | Material management | 44 | 20 | 24 | 0 | 6 | 0 | 7 | 47 | 53 | 15 |
| 2024 | Information management | 39 | 41 | 9 | 3 | 5 | 0 | 3 | 40 | 60 | 55 |
| 2024 | Information technology | 32 | 29 | 16 | 12 | 8 | 2 | 2 | 33 | 67 | 205 |
| 2024 | Internal audit | 18 | 38 | 10 | 16 | 19 | 0 | 0 | 18 | 82 | 10 |
| 2024 | Evaluation | 46 | 26 | 21 | 7 | 0 | 0 | 0 | 46 | 54 | 35 |
| 2024 | Data sciences | 30 | 32 | 15 | 7 | 15 | 1 | 1 | 30 | 70 | 75 |
| 2024 | Policy | 18 | 29 | 27 | 10 | 15 | 0 | 1 | 18 | 82 | 470 |
| 2024 | Project management | 23 | 30 | 26 | 8 | 10 | 1 | 3 | 24 | 76 | 170 |
| 2024 | Other services to the public | 37 | 27 | 20 | 7 | 5 | 2 | 3 | 38 | 62 | 120 |
| 2024 | None of the above | 30 | 29 | 19 | 9 | 8 | 1 | 4 | 32 | 68 | 170 |
| 2022 | Client contact centre | 42 | 33 | 10 | 4 | 5 | 3 | 3 | 95 | ||
| 2022 | Federal regulators | 29 | 35 | 20 | 8 | 6 | 2 | 0 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 28 | 36 | 17 | 7 | 8 | 1 | 2 | 375 | ||
| 2022 | Communications or public affairs | 31 | 29 | 19 | 11 | 8 | 1 | 1 | 215 | ||
| 2022 | Access to information and privacy | 47 | 33 | 6 | 9 | 5 | 0 | 0 | 20 | ||
| 2022 | Security | 27 | 45 | 17 | 5 | 6 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 37 | 31 | 17 | 6 | 5 | 1 | 3 | 350 | ||
| 2022 | Legal services | 40 | 30 | 14 | 8 | 6 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 38 | 29 | 18 | 5 | 4 | 1 | 4 | 475 | ||
| 2022 | Human resources | 38 | 28 | 17 | 4 | 7 | 2 | 4 | 245 | ||
| 2022 | Financial management | 33 | 37 | 18 | 5 | 5 | 1 | 2 | 210 | ||
| 2022 | Procurement | 50 | 26 | 5 | 9 | 11 | 0 | 0 | 40 | ||
| 2022 | Real property | 33 | 26 | 26 | 7 | 8 | 0 | 0 | 15 | ||
| 2022 | Material management | 37 | 22 | 7 | 10 | 6 | 11 | 8 | 10 | ||
| 2022 | Information management | 33 | 36 | 15 | 10 | 3 | 0 | 3 | 70 | ||
| 2022 | Information technology | 28 | 36 | 16 | 9 | 9 | 0 | 2 | 230 | ||
| 2022 | Internal audit | 17 | 26 | 22 | 15 | 10 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 42 | 34 | 14 | 4 | 2 | 0 | 4 | 40 | ||
| 2022 | Data sciences | 32 | 30 | 15 | 7 | 13 | 2 | 1 | 75 | ||
| 2022 | Policy | 25 | 31 | 22 | 11 | 10 | 0 | 1 | 545 | ||
| 2022 | Project management | 30 | 30 | 20 | 11 | 6 | 1 | 2 | 205 | ||
| 2022 | Other services to the public | 44 | 25 | 15 | 4 | 8 | 0 | 4 | 125 | ||
| 2022 | None of the above | 35 | 28 | 16 | 9 | 7 | 1 | 3 | 185 | ||
| 2020 | Client contact centre | 39 | 30 | 15 | 6 | 2 | 4 | 4 | 80 | ||
| 2020 | Federal regulators | 33 | 38 | 17 | 6 | 5 | 1 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 36 | 31 | 18 | 10 | 2 | 2 | 1 | 390 | ||
| 2020 | Communications or public affairs | 28 | 40 | 20 | 7 | 5 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 38 | 36 | 21 | 5 | 0 | 0 | 0 | 20 | ||
| 2020 | Security | 44 | 20 | 18 | 6 | 11 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 35 | 30 | 20 | 8 | 5 | 1 | 2 | 310 | ||
| 2020 | Library services | 40 | 7 | 22 | 23 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 33 | 32 | 21 | 4 | 9 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 44 | 32 | 12 | 6 | 2 | 0 | 4 | 470 | ||
| 2020 | Human resources | 38 | 27 | 19 | 10 | 3 | 0 | 1 | 200 | ||
| 2020 | Financial management | 39 | 37 | 17 | 2 | 2 | 2 | 2 | 180 | ||
| 2020 | Procurement | 37 | 36 | 13 | 3 | 11 | 0 | 0 | 35 | ||
| 2020 | Real property | 52 | 48 | 0 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 18 | 35 | 37 | 0 | 0 | 0 | 10 | 10 | ||
| 2020 | Information management | 34 | 33 | 22 | 7 | 3 | 0 | 1 | 70 | ||
| 2020 | Information technology | 38 | 34 | 19 | 5 | 3 | 1 | 1 | 235 | ||
| 2020 | Internal audit | 46 | 30 | 6 | 6 | 6 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 30 | 53 | 6 | 3 | 7 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 48 | 28 | 11 | 8 | 2 | 4 | 0 | 55 | ||
| 2020 | Policy | 29 | 39 | 20 | 9 | 3 | 0 | 0 | 490 | ||
| 2020 | Project management | 37 | 32 | 15 | 10 | 3 | 1 | 2 | 165 | ||
| 2020 | Other services to the public | 38 | 30 | 18 | 6 | 4 | 1 | 2 | 130 | ||
| 2020 | None of the above | 35 | 25 | 21 | 11 | 5 | 2 | 2 | 175 | ||
| 2019 | Client contact centre | 38 | 36 | 14 | 4 | 6 | 1 | 1 | 85 | ||
| 2019 | Federal regulators | 21 | 34 | 23 | 14 | 8 | 0 | 0 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 28 | 34 | 24 | 9 | 4 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 30 | 26 | 24 | 11 | 8 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 24 | 17 | 25 | 34 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 34 | 40 | 13 | 4 | 4 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 27 | 39 | 17 | 10 | 6 | 1 | 1 | 290 | ||
| 2019 | Library services | 37 | 17 | 17 | 6 | 24 | 0 | 0 | 15 | ||
| 2019 | Legal services | 32 | 33 | 11 | 15 | 6 | 2 | 0 | 50 | ||
| 2019 | Administration and operations | 41 | 30 | 17 | 7 | 3 | 0 | 2 | 490 | ||
| 2019 | Human resources | 31 | 38 | 20 | 5 | 2 | 1 | 2 | 195 | ||
| 2019 | Financial management | 35 | 36 | 18 | 5 | 4 | 1 | 1 | 180 | ||
| 2019 | Procurement | 36 | 33 | 24 | 6 | 0 | 0 | 0 | 30 | ||
| 2019 | Real property | 27 | 46 | 14 | 7 | 0 | 7 | 0 | 15 | ||
| 2019 | Material management | 47 | 39 | 7 | 7 | 0 | 0 | 0 | 15 | ||
| 2019 | Information management | 28 | 34 | 23 | 9 | 1 | 4 | 1 | 80 | ||
| 2019 | Information technology | 27 | 34 | 25 | 8 | 3 | 2 | 1 | 250 | ||
| 2019 | Internal audit | 37 | 27 | 22 | 14 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 35 | 18 | 34 | 10 | 3 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 41 | 33 | 9 | 9 | 2 | 2 | 3 | 50 | ||
| 2019 | Policy | 26 | 40 | 23 | 6 | 5 | 0 | 1 | 485 | ||
| 2019 | Project management | 28 | 35 | 21 | 12 | 4 | 0 | 0 | 165 | ||
| 2019 | Other services to the public | 27 | 21 | 31 | 6 | 10 | 1 | 3 | 100 | ||
| 2019 | None of the above | 30 | 31 | 22 | 9 | 5 | 2 | 1 | 215 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 48 | 25 | 10 | 8 | 3 | 0 | 5 | 51 | 49 | 90 |
| 2024 | Intelligence analysts | 20 | 31 | 25 | 16 | 9 | 0 | 0 | 20 | 80 | 50 |
| 2024 | Federal regulators | 22 | 28 | 25 | 15 | 8 | 1 | 1 | 23 | 77 | 255 |
| 2024 | Compliance, inspection and enforcement | 29 | 33 | 21 | 10 | 6 | 1 | 1 | 29 | 71 | 340 |
| 2024 | Communications or public affairs | 22 | 23 | 30 | 13 | 12 | 1 | 1 | 22 | 78 | 170 |
| 2024 | Access to information and privacy | 32 | 31 | 16 | 9 | 6 | 0 | 6 | 35 | 65 | 20 |
| 2024 | Security | 16 | 37 | 13 | 10 | 23 | 0 | 2 | 16 | 84 | 25 |
| 2024 | Science and technology | 31 | 34 | 20 | 6 | 7 | 0 | 1 | 32 | 68 | 300 |
| 2024 | Legal services | 39 | 21 | 22 | 6 | 8 | 2 | 3 | 41 | 59 | 55 |
| 2024 | Administration and operations | 31 | 31 | 22 | 8 | 6 | 1 | 2 | 32 | 68 | 485 |
| 2024 | Human resources | 22 | 28 | 24 | 13 | 12 | 0 | 1 | 22 | 78 | 185 |
| 2024 | Financial management | 32 | 34 | 21 | 8 | 4 | 0 | 1 | 32 | 68 | 170 |
| 2024 | Procurement | 9 | 47 | 7 | 17 | 15 | 0 | 4 | 10 | 90 | 25 |
| 2024 | Real property | 14 | 11 | 26 | 20 | 29 | 0 | 0 | 14 | 86 | 15 |
| 2024 | Material management | 30 | 36 | 16 | 5 | 6 | 0 | 7 | 32 | 68 | 15 |
| 2024 | Information management | 32 | 44 | 15 | 5 | 5 | 0 | 0 | 32 | 68 | 55 |
| 2024 | Information technology | 28 | 32 | 18 | 11 | 9 | 1 | 2 | 29 | 71 | 205 |
| 2024 | Internal audit | 48 | 0 | 34 | 0 | 19 | 0 | 0 | 48 | 52 | 10 |
| 2024 | Evaluation | 50 | 26 | 12 | 12 | 0 | 0 | 0 | 50 | 50 | 35 |
| 2024 | Data sciences | 19 | 29 | 21 | 11 | 19 | 0 | 3 | 19 | 81 | 75 |
| 2024 | Policy | 12 | 29 | 26 | 14 | 19 | 0 | 1 | 12 | 88 | 470 |
| 2024 | Project management | 16 | 32 | 27 | 13 | 9 | 1 | 1 | 17 | 83 | 170 |
| 2024 | Other services to the public | 34 | 30 | 17 | 11 | 5 | 1 | 2 | 35 | 65 | 120 |
| 2024 | None of the above | 28 | 29 | 19 | 8 | 11 | 1 | 4 | 29 | 71 | 170 |
| 2022 | Client contact centre | 38 | 26 | 18 | 11 | 4 | 0 | 3 | 95 | ||
| 2022 | Federal regulators | 29 | 31 | 21 | 8 | 8 | 1 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 31 | 33 | 20 | 8 | 5 | 0 | 2 | 380 | ||
| 2022 | Communications or public affairs | 23 | 24 | 29 | 12 | 10 | 1 | 1 | 215 | ||
| 2022 | Access to information and privacy | 34 | 23 | 23 | 15 | 4 | 0 | 0 | 20 | ||
| 2022 | Security | 17 | 37 | 14 | 21 | 12 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 34 | 36 | 13 | 10 | 4 | 1 | 3 | 350 | ||
| 2022 | Legal services | 41 | 28 | 21 | 8 | 0 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 29 | 31 | 22 | 8 | 4 | 1 | 4 | 480 | ||
| 2022 | Human resources | 28 | 27 | 16 | 12 | 13 | 2 | 2 | 245 | ||
| 2022 | Financial management | 31 | 37 | 20 | 6 | 4 | 0 | 1 | 210 | ||
| 2022 | Procurement | 38 | 31 | 14 | 10 | 8 | 0 | 0 | 40 | ||
| 2022 | Real property | 21 | 13 | 39 | 13 | 14 | 0 | 0 | 15 | ||
| 2022 | Material management | 40 | 37 | 0 | 7 | 16 | 0 | 0 | 10 | ||
| 2022 | Information management | 31 | 34 | 19 | 10 | 2 | 0 | 4 | 70 | ||
| 2022 | Information technology | 24 | 33 | 21 | 11 | 9 | 0 | 2 | 230 | ||
| 2022 | Internal audit | 18 | 18 | 22 | 15 | 27 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 46 | 28 | 18 | 3 | 4 | 0 | 2 | 40 | ||
| 2022 | Data sciences | 20 | 27 | 25 | 16 | 11 | 0 | 1 | 75 | ||
| 2022 | Policy | 16 | 32 | 26 | 12 | 13 | 0 | 1 | 545 | ||
| 2022 | Project management | 23 | 28 | 22 | 13 | 13 | 0 | 1 | 205 | ||
| 2022 | Other services to the public | 46 | 28 | 12 | 6 | 5 | 1 | 3 | 120 | ||
| 2022 | None of the above | 34 | 27 | 19 | 7 | 10 | 2 | 2 | 185 | ||
| 2020 | Client contact centre | 33 | 31 | 18 | 9 | 4 | 2 | 3 | 80 | ||
| 2020 | Federal regulators | 27 | 39 | 22 | 8 | 3 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 33 | 36 | 20 | 7 | 2 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 20 | 33 | 24 | 13 | 8 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 33 | 16 | 25 | 5 | 21 | 0 | 0 | 20 | ||
| 2020 | Security | 39 | 17 | 15 | 16 | 14 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 36 | 31 | 19 | 8 | 4 | 1 | 2 | 310 | ||
| 2020 | Library services | 25 | 22 | 22 | 23 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 40 | 18 | 28 | 7 | 7 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 33 | 34 | 18 | 8 | 3 | 0 | 2 | 465 | ||
| 2020 | Human resources | 22 | 29 | 22 | 15 | 9 | 1 | 2 | 200 | ||
| 2020 | Financial management | 37 | 33 | 20 | 6 | 3 | 1 | 1 | 180 | ||
| 2020 | Procurement | 29 | 27 | 29 | 6 | 10 | 0 | 0 | 35 | ||
| 2020 | Real property | 29 | 39 | 24 | 0 | 0 | 8 | 0 | 15 | ||
| 2020 | Material management | 17 | 26 | 50 | 8 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 41 | 27 | 18 | 7 | 6 | 2 | 0 | 70 | ||
| 2020 | Information technology | 26 | 36 | 19 | 11 | 6 | 0 | 1 | 230 | ||
| 2020 | Internal audit | 46 | 24 | 30 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 42 | 38 | 13 | 0 | 7 | 0 | 0 | 25 | ||
| 2020 | Data sciences | 24 | 40 | 19 | 6 | 6 | 4 | 0 | 55 | ||
| 2020 | Policy | 19 | 34 | 28 | 12 | 7 | 0 | 0 | 485 | ||
| 2020 | Project management | 24 | 30 | 25 | 14 | 6 | 1 | 2 | 165 | ||
| 2020 | Other services to the public | 39 | 23 | 16 | 12 | 8 | 0 | 1 | 135 | ||
| 2020 | None of the above | 32 | 30 | 18 | 10 | 8 | 2 | 0 | 175 | ||
| 2019 | Client contact centre | 34 | 27 | 23 | 7 | 4 | 1 | 3 | 85 | ||
| 2019 | Federal regulators | 24 | 37 | 21 | 12 | 6 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 28 | 34 | 21 | 12 | 4 | 0 | 0 | 425 | ||
| 2019 | Communications or public affairs | 20 | 26 | 19 | 22 | 12 | 1 | 1 | 175 | ||
| 2019 | Access to information and privacy | 24 | 9 | 50 | 9 | 9 | 0 | 0 | 10 | ||
| 2019 | Security | 31 | 22 | 26 | 12 | 4 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 29 | 31 | 23 | 10 | 6 | 0 | 1 | 285 | ||
| 2019 | Library services | 34 | 32 | 6 | 17 | 12 | 0 | 0 | 15 | ||
| 2019 | Legal services | 40 | 29 | 12 | 13 | 6 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 36 | 31 | 20 | 7 | 4 | 0 | 2 | 495 | ||
| 2019 | Human resources | 28 | 26 | 22 | 15 | 8 | 0 | 2 | 195 | ||
| 2019 | Financial management | 31 | 40 | 20 | 5 | 3 | 0 | 1 | 180 | ||
| 2019 | Procurement | 29 | 33 | 32 | 3 | 0 | 0 | 3 | 30 | ||
| 2019 | Real property | 27 | 19 | 34 | 14 | 7 | 0 | 0 | 15 | ||
| 2019 | Material management | 71 | 14 | 0 | 7 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 20 | 51 | 18 | 8 | 2 | 0 | 1 | 85 | ||
| 2019 | Information technology | 19 | 32 | 25 | 15 | 8 | 1 | 1 | 250 | ||
| 2019 | Internal audit | 45 | 31 | 19 | 5 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 35 | 28 | 25 | 9 | 3 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 35 | 32 | 24 | 9 | 0 | 0 | 0 | 50 | ||
| 2019 | Policy | 22 | 34 | 28 | 10 | 5 | 0 | 0 | 485 | ||
| 2019 | Project management | 24 | 28 | 27 | 14 | 6 | 1 | 0 | 165 | ||
| 2019 | Other services to the public | 30 | 25 | 17 | 15 | 8 | 3 | 3 | 100 | ||
| 2019 | None of the above | 27 | 27 | 29 | 10 | 5 | 1 | 0 | 215 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 24 | 8 | 9 | 1 | 0 | 9 | 54 | 46 | 90 |
| 2024 | Intelligence analysts | 21 | 42 | 20 | 6 | 11 | 0 | 0 | 21 | 79 | 50 |
| 2024 | Federal regulators | 34 | 32 | 18 | 8 | 7 | 1 | 1 | 35 | 65 | 255 |
| 2024 | Compliance, inspection and enforcement | 32 | 35 | 19 | 8 | 6 | 0 | 1 | 32 | 68 | 345 |
| 2024 | Communications or public affairs | 26 | 35 | 18 | 8 | 13 | 0 | 1 | 26 | 74 | 170 |
| 2024 | Access to information and privacy | 40 | 39 | 9 | 6 | 0 | 0 | 6 | 43 | 57 | 20 |
| 2024 | Security | 20 | 20 | 25 | 4 | 30 | 0 | 2 | 20 | 80 | 25 |
| 2024 | Science and technology | 47 | 28 | 13 | 6 | 5 | 0 | 2 | 48 | 52 | 300 |
| 2024 | Legal services | 45 | 26 | 19 | 4 | 5 | 0 | 1 | 45 | 55 | 55 |
| 2024 | Administration and operations | 36 | 28 | 20 | 8 | 4 | 1 | 2 | 37 | 63 | 490 |
| 2024 | Human resources | 30 | 31 | 16 | 12 | 11 | 0 | 1 | 30 | 70 | 185 |
| 2024 | Financial management | 38 | 31 | 19 | 5 | 4 | 0 | 3 | 39 | 61 | 170 |
| 2024 | Procurement | 26 | 36 | 12 | 15 | 11 | 0 | 0 | 26 | 74 | 25 |
| 2024 | Real property | 21 | 18 | 39 | 8 | 15 | 0 | 0 | 21 | 79 | 15 |
| 2024 | Material management | 37 | 22 | 13 | 14 | 8 | 0 | 7 | 39 | 61 | 15 |
| 2024 | Information management | 44 | 29 | 15 | 5 | 3 | 2 | 2 | 45 | 55 | 55 |
| 2024 | Information technology | 38 | 32 | 12 | 10 | 6 | 1 | 2 | 40 | 60 | 205 |
| 2024 | Internal audit | 40 | 26 | 0 | 26 | 8 | 0 | 0 | 40 | 60 | 10 |
| 2024 | Evaluation | 60 | 14 | 4 | 11 | 3 | 4 | 4 | 65 | 35 | 35 |
| 2024 | Data sciences | 26 | 31 | 14 | 11 | 16 | 0 | 1 | 26 | 74 | 75 |
| 2024 | Policy | 17 | 28 | 23 | 12 | 18 | 0 | 1 | 18 | 82 | 470 |
| 2024 | Project management | 26 | 27 | 25 | 10 | 11 | 0 | 1 | 27 | 73 | 170 |
| 2024 | Other services to the public | 43 | 26 | 18 | 7 | 3 | 1 | 2 | 45 | 55 | 120 |
| 2024 | None of the above | 37 | 24 | 17 | 11 | 8 | 1 | 2 | 38 | 62 | 170 |
| 2022 | Client contact centre | 46 | 29 | 6 | 8 | 5 | 0 | 6 | 95 | ||
| 2022 | Federal regulators | 39 | 33 | 14 | 5 | 6 | 0 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 34 | 29 | 20 | 7 | 7 | 0 | 2 | 375 | ||
| 2022 | Communications or public affairs | 29 | 37 | 15 | 9 | 9 | 0 | 1 | 215 | ||
| 2022 | Access to information and privacy | 63 | 16 | 21 | 0 | 0 | 0 | 0 | 20 | ||
| 2022 | Security | 28 | 23 | 22 | 17 | 10 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 49 | 27 | 12 | 5 | 3 | 1 | 4 | 350 | ||
| 2022 | Legal services | 46 | 26 | 15 | 7 | 2 | 0 | 3 | 60 | ||
| 2022 | Administration and operations | 35 | 31 | 16 | 8 | 5 | 0 | 3 | 480 | ||
| 2022 | Human resources | 39 | 24 | 14 | 9 | 10 | 2 | 2 | 245 | ||
| 2022 | Financial management | 37 | 33 | 18 | 6 | 5 | 0 | 1 | 210 | ||
| 2022 | Procurement | 41 | 38 | 8 | 8 | 2 | 0 | 3 | 40 | ||
| 2022 | Real property | 7 | 54 | 19 | 7 | 13 | 0 | 0 | 15 | ||
| 2022 | Material management | 35 | 43 | 16 | 0 | 6 | 0 | 0 | 10 | ||
| 2022 | Information management | 37 | 32 | 14 | 10 | 3 | 0 | 4 | 70 | ||
| 2022 | Information technology | 28 | 33 | 19 | 12 | 7 | 0 | 1 | 230 | ||
| 2022 | Internal audit | 25 | 16 | 17 | 19 | 23 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 66 | 17 | 13 | 0 | 4 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 25 | 30 | 19 | 9 | 14 | 1 | 1 | 75 | ||
| 2022 | Policy | 22 | 31 | 25 | 11 | 10 | 0 | 1 | 545 | ||
| 2022 | Project management | 24 | 28 | 26 | 10 | 10 | 0 | 1 | 205 | ||
| 2022 | Other services to the public | 45 | 29 | 10 | 8 | 6 | 0 | 2 | 125 | ||
| 2022 | None of the above | 37 | 28 | 20 | 3 | 9 | 1 | 2 | 190 | ||
| 2020 | Client contact centre | 34 | 30 | 18 | 9 | 4 | 1 | 4 | 80 | ||
| 2020 | Federal regulators | 37 | 34 | 16 | 8 | 5 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 37 | 34 | 18 | 7 | 3 | 1 | 0 | 390 | ||
| 2020 | Communications or public affairs | 30 | 25 | 21 | 13 | 10 | 1 | 0 | 150 | ||
| 2020 | Access to information and privacy | 38 | 21 | 41 | 0 | 0 | 0 | 0 | 20 | ||
| 2020 | Security | 46 | 27 | 14 | 3 | 11 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 46 | 27 | 16 | 6 | 4 | 1 | 0 | 310 | ||
| 2020 | Library services | 25 | 45 | 15 | 8 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 35 | 37 | 14 | 7 | 7 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 44 | 31 | 13 | 7 | 4 | 0 | 1 | 470 | ||
| 2020 | Human resources | 33 | 31 | 19 | 9 | 6 | 0 | 2 | 200 | ||
| 2020 | Financial management | 39 | 34 | 15 | 6 | 4 | 1 | 1 | 185 | ||
| 2020 | Procurement | 26 | 44 | 18 | 6 | 5 | 0 | 0 | 35 | ||
| 2020 | Real property | 37 | 47 | 8 | 8 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 17 | 24 | 59 | 0 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 42 | 34 | 11 | 7 | 4 | 1 | 0 | 70 | ||
| 2020 | Information technology | 33 | 34 | 16 | 13 | 3 | 0 | 0 | 235 | ||
| 2020 | Internal audit | 23 | 40 | 0 | 18 | 12 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 47 | 34 | 12 | 0 | 7 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 31 | 28 | 24 | 8 | 5 | 4 | 0 | 55 | ||
| 2020 | Policy | 26 | 35 | 23 | 11 | 5 | 0 | 0 | 490 | ||
| 2020 | Project management | 29 | 35 | 17 | 11 | 6 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 46 | 23 | 13 | 8 | 8 | 1 | 1 | 130 | ||
| 2020 | None of the above | 35 | 27 | 14 | 13 | 11 | 0 | 1 | 175 | ||
| 2019 | Client contact centre | 39 | 25 | 19 | 11 | 4 | 0 | 1 | 85 | ||
| 2019 | Federal regulators | 31 | 28 | 20 | 13 | 6 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 32 | 31 | 22 | 10 | 5 | 1 | 0 | 425 | ||
| 2019 | Communications or public affairs | 23 | 32 | 23 | 9 | 12 | 1 | 1 | 175 | ||
| 2019 | Access to information and privacy | 16 | 42 | 33 | 9 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 50 | 27 | 13 | 0 | 4 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 40 | 33 | 14 | 7 | 5 | 1 | 1 | 285 | ||
| 2019 | Library services | 42 | 29 | 6 | 6 | 18 | 0 | 0 | 15 | ||
| 2019 | Legal services | 47 | 26 | 10 | 6 | 8 | 0 | 3 | 50 | ||
| 2019 | Administration and operations | 37 | 29 | 21 | 6 | 5 | 0 | 1 | 495 | ||
| 2019 | Human resources | 35 | 19 | 24 | 14 | 7 | 1 | 1 | 195 | ||
| 2019 | Financial management | 34 | 37 | 16 | 7 | 4 | 1 | 1 | 180 | ||
| 2019 | Procurement | 38 | 33 | 19 | 6 | 0 | 0 | 3 | 30 | ||
| 2019 | Real property | 27 | 32 | 20 | 0 | 14 | 0 | 7 | 15 | ||
| 2019 | Material management | 45 | 31 | 9 | 0 | 7 | 0 | 8 | 15 | ||
| 2019 | Information management | 35 | 35 | 14 | 12 | 3 | 0 | 1 | 85 | ||
| 2019 | Information technology | 25 | 33 | 24 | 11 | 5 | 1 | 1 | 250 | ||
| 2019 | Internal audit | 22 | 48 | 20 | 5 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 48 | 31 | 16 | 3 | 3 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 25 | 32 | 25 | 18 | 0 | 0 | 0 | 50 | ||
| 2019 | Policy | 24 | 36 | 21 | 12 | 6 | 0 | 0 | 485 | ||
| 2019 | Project management | 26 | 27 | 21 | 15 | 11 | 1 | 1 | 165 | ||
| 2019 | Other services to the public | 34 | 21 | 21 | 13 | 7 | 1 | 2 | 100 | ||
| 2019 | None of the above | 33 | 28 | 16 | 12 | 9 | 2 | 0 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 53 | 20 | 10 | 4 | 4 | 0 | 9 | 59 | 41 | 90 |
| 2024 | Intelligence analysts | 44 | 33 | 11 | 6 | 7 | 0 | 0 | 44 | 56 | 50 |
| 2024 | Federal regulators | 47 | 25 | 14 | 7 | 7 | 0 | 0 | 47 | 53 | 255 |
| 2024 | Compliance, inspection and enforcement | 41 | 29 | 15 | 7 | 6 | 1 | 1 | 42 | 58 | 340 |
| 2024 | Communications or public affairs | 44 | 25 | 11 | 9 | 9 | 0 | 2 | 45 | 55 | 170 |
| 2024 | Access to information and privacy | 40 | 31 | 24 | 0 | 0 | 0 | 6 | 42 | 58 | 20 |
| 2024 | Security | 42 | 30 | 15 | 7 | 0 | 4 | 2 | 45 | 55 | 25 |
| 2024 | Science and technology | 48 | 24 | 13 | 7 | 7 | 0 | 0 | 48 | 52 | 300 |
| 2024 | Legal services | 45 | 27 | 16 | 7 | 2 | 0 | 3 | 47 | 53 | 55 |
| 2024 | Administration and operations | 46 | 25 | 16 | 8 | 3 | 0 | 2 | 47 | 53 | 485 |
| 2024 | Human resources | 45 | 26 | 11 | 7 | 7 | 1 | 3 | 47 | 53 | 185 |
| 2024 | Financial management | 46 | 34 | 9 | 5 | 3 | 0 | 2 | 47 | 53 | 170 |
| 2024 | Procurement | 31 | 17 | 23 | 17 | 11 | 0 | 0 | 31 | 69 | 25 |
| 2024 | Real property | 38 | 41 | 13 | 0 | 8 | 0 | 0 | 38 | 62 | 15 |
| 2024 | Material management | 39 | 21 | 0 | 7 | 14 | 4 | 15 | 48 | 52 | 15 |
| 2024 | Information management | 51 | 32 | 7 | 6 | 2 | 2 | 2 | 53 | 47 | 55 |
| 2024 | Information technology | 48 | 26 | 12 | 5 | 5 | 2 | 1 | 50 | 50 | 210 |
| 2024 | Internal audit | 47 | 9 | 26 | 0 | 18 | 0 | 0 | 47 | 53 | 10 |
| 2024 | Evaluation | 54 | 23 | 9 | 8 | 4 | 0 | 2 | 55 | 45 | 35 |
| 2024 | Data sciences | 53 | 18 | 6 | 5 | 15 | 0 | 2 | 54 | 46 | 75 |
| 2024 | Policy | 39 | 27 | 14 | 8 | 11 | 0 | 1 | 39 | 61 | 465 |
| 2024 | Project management | 38 | 27 | 17 | 8 | 8 | 0 | 1 | 38 | 62 | 170 |
| 2024 | Other services to the public | 41 | 30 | 17 | 5 | 4 | 1 | 2 | 42 | 58 | 120 |
| 2024 | None of the above | 46 | 26 | 12 | 7 | 6 | 1 | 2 | 48 | 52 | 170 |
| 2022 | Client contact centre | 47 | 23 | 15 | 7 | 3 | 1 | 3 | 95 | ||
| 2022 | Federal regulators | 46 | 29 | 11 | 6 | 6 | 0 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 43 | 28 | 13 | 6 | 7 | 1 | 3 | 375 | ||
| 2022 | Communications or public affairs | 54 | 22 | 14 | 2 | 5 | 0 | 3 | 210 | ||
| 2022 | Access to information and privacy | 69 | 17 | 10 | 5 | 0 | 0 | 0 | 20 | ||
| 2022 | Security | 51 | 30 | 2 | 13 | 4 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 53 | 21 | 13 | 5 | 5 | 0 | 2 | 350 | ||
| 2022 | Legal services | 43 | 32 | 11 | 8 | 5 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 48 | 26 | 10 | 7 | 5 | 1 | 4 | 480 | ||
| 2022 | Human resources | 54 | 26 | 10 | 5 | 3 | 1 | 2 | 245 | ||
| 2022 | Financial management | 48 | 31 | 10 | 5 | 5 | 0 | 1 | 210 | ||
| 2022 | Procurement | 65 | 12 | 12 | 3 | 4 | 0 | 3 | 40 | ||
| 2022 | Real property | 60 | 19 | 15 | 0 | 6 | 0 | 0 | 15 | ||
| 2022 | Material management | 50 | 43 | 0 | 7 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 57 | 23 | 7 | 7 | 4 | 2 | 1 | 70 | ||
| 2022 | Information technology | 50 | 22 | 15 | 6 | 5 | 2 | 1 | 230 | ||
| 2022 | Internal audit | 38 | 32 | 5 | 0 | 25 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 61 | 25 | 2 | 4 | 7 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 57 | 18 | 11 | 4 | 5 | 3 | 1 | 75 | ||
| 2022 | Policy | 48 | 25 | 15 | 5 | 6 | 0 | 1 | 545 | ||
| 2022 | Project management | 43 | 29 | 11 | 8 | 7 | 1 | 1 | 205 | ||
| 2022 | Other services to the public | 49 | 28 | 11 | 5 | 5 | 0 | 2 | 125 | ||
| 2022 | None of the above | 54 | 20 | 11 | 6 | 5 | 1 | 3 | 185 | ||
| 2020 | Client contact centre | 46 | 30 | 8 | 10 | 4 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 48 | 27 | 12 | 7 | 6 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 51 | 23 | 15 | 7 | 4 | 1 | 0 | 390 | ||
| 2020 | Communications or public affairs | 50 | 28 | 11 | 5 | 6 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 59 | 31 | 5 | 5 | 0 | 0 | 0 | 20 | ||
| 2020 | Security | 51 | 13 | 22 | 3 | 11 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 43 | 28 | 12 | 9 | 6 | 2 | 0 | 310 | ||
| 2020 | Library services | 47 | 15 | 15 | 23 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 34 | 34 | 14 | 7 | 11 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 54 | 21 | 13 | 6 | 5 | 0 | 1 | 470 | ||
| 2020 | Human resources | 53 | 19 | 14 | 7 | 5 | 1 | 1 | 200 | ||
| 2020 | Financial management | 49 | 31 | 9 | 6 | 4 | 1 | 0 | 185 | ||
| 2020 | Procurement | 34 | 31 | 16 | 11 | 5 | 2 | 0 | 35 | ||
| 2020 | Real property | 68 | 24 | 8 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 33 | 19 | 23 | 8 | 8 | 0 | 9 | 10 | ||
| 2020 | Information management | 51 | 27 | 14 | 0 | 7 | 1 | 0 | 70 | ||
| 2020 | Information technology | 50 | 25 | 15 | 8 | 3 | 0 | 0 | 235 | ||
| 2020 | Internal audit | 36 | 32 | 13 | 0 | 13 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 56 | 15 | 13 | 0 | 7 | 0 | 9 | 30 | ||
| 2020 | Data sciences | 55 | 23 | 6 | 6 | 5 | 4 | 0 | 55 | ||
| 2020 | Policy | 49 | 27 | 14 | 6 | 4 | 0 | 0 | 490 | ||
| 2020 | Project management | 57 | 22 | 8 | 5 | 6 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 48 | 26 | 12 | 5 | 8 | 0 | 1 | 130 | ||
| 2020 | None of the above | 44 | 26 | 12 | 6 | 10 | 0 | 1 | 175 | ||
| 2019 | Client contact centre | 47 | 18 | 15 | 12 | 4 | 2 | 1 | 85 | ||
| 2019 | Federal regulators | 42 | 27 | 11 | 12 | 8 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 44 | 24 | 12 | 10 | 8 | 0 | 0 | 425 | ||
| 2019 | Communications or public affairs | 44 | 33 | 15 | 4 | 4 | 1 | 1 | 175 | ||
| 2019 | Access to information and privacy | 49 | 17 | 17 | 17 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 56 | 30 | 0 | 5 | 4 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 38 | 27 | 18 | 6 | 9 | 1 | 1 | 290 | ||
| 2019 | Library services | 48 | 34 | 0 | 6 | 12 | 0 | 0 | 15 | ||
| 2019 | Legal services | 43 | 26 | 22 | 0 | 8 | 0 | 0 | 45 | ||
| 2019 | Administration and operations | 50 | 23 | 13 | 7 | 5 | 1 | 1 | 495 | ||
| 2019 | Human resources | 53 | 25 | 9 | 8 | 4 | 0 | 1 | 195 | ||
| 2019 | Financial management | 40 | 34 | 14 | 4 | 6 | 0 | 2 | 180 | ||
| 2019 | Procurement | 45 | 23 | 23 | 6 | 3 | 0 | 0 | 30 | ||
| 2019 | Real property | 58 | 20 | 22 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 68 | 7 | 17 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 46 | 30 | 15 | 2 | 6 | 0 | 1 | 80 | ||
| 2019 | Information technology | 43 | 28 | 15 | 9 | 4 | 0 | 1 | 250 | ||
| 2019 | Internal audit | 37 | 36 | 9 | 18 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 53 | 25 | 16 | 3 | 3 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 62 | 9 | 16 | 5 | 4 | 0 | 3 | 50 | ||
| 2019 | Policy | 48 | 28 | 13 | 5 | 4 | 0 | 1 | 485 | ||
| 2019 | Project management | 45 | 25 | 10 | 11 | 7 | 2 | 0 | 165 | ||
| 2019 | Other services to the public | 46 | 21 | 14 | 7 | 9 | 3 | 0 | 100 | ||
| 2019 | None of the above | 44 | 21 | 19 | 7 | 7 | 2 | 0 | 215 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 55 | 28 | 5 | 4 | 1 | 0 | 7 | 60 | 40 | 90 |
| 2024 | Intelligence analysts | 39 | 36 | 14 | 6 | 5 | 0 | 0 | 39 | 61 | 50 |
| 2024 | Federal regulators | 53 | 24 | 11 | 9 | 3 | 0 | 0 | 53 | 47 | 255 |
| 2024 | Compliance, inspection and enforcement | 52 | 25 | 11 | 6 | 5 | 0 | 1 | 52 | 48 | 345 |
| 2024 | Communications or public affairs | 59 | 16 | 9 | 9 | 5 | 0 | 1 | 60 | 40 | 170 |
| 2024 | Access to information and privacy | 59 | 25 | 0 | 10 | 0 | 0 | 6 | 63 | 37 | 20 |
| 2024 | Security | 37 | 39 | 15 | 4 | 0 | 0 | 6 | 39 | 61 | 25 |
| 2024 | Science and technology | 44 | 32 | 12 | 7 | 4 | 0 | 1 | 45 | 55 | 300 |
| 2024 | Legal services | 49 | 23 | 17 | 2 | 6 | 2 | 2 | 50 | 50 | 55 |
| 2024 | Administration and operations | 48 | 26 | 13 | 4 | 5 | 0 | 3 | 49 | 51 | 485 |
| 2024 | Human resources | 48 | 26 | 13 | 3 | 8 | 0 | 2 | 49 | 51 | 185 |
| 2024 | Financial management | 56 | 28 | 8 | 3 | 3 | 0 | 3 | 58 | 42 | 170 |
| 2024 | Procurement | 38 | 27 | 12 | 12 | 11 | 0 | 0 | 38 | 62 | 25 |
| 2024 | Real property | 48 | 52 | 0 | 0 | 0 | 0 | 0 | 48 | 52 | 15 |
| 2024 | Material management | 46 | 26 | 6 | 0 | 8 | 0 | 15 | 53 | 47 | 15 |
| 2024 | Information management | 57 | 22 | 8 | 8 | 1 | 0 | 4 | 59 | 41 | 55 |
| 2024 | Information technology | 57 | 22 | 12 | 4 | 3 | 2 | 1 | 59 | 41 | 205 |
| 2024 | Internal audit | 65 | 9 | 25 | 0 | 0 | 0 | 0 | 65 | 35 | 10 |
| 2024 | Evaluation | 47 | 29 | 10 | 11 | 0 | 4 | 0 | 48 | 52 | 35 |
| 2024 | Data sciences | 50 | 28 | 8 | 5 | 8 | 0 | 1 | 51 | 49 | 75 |
| 2024 | Policy | 47 | 26 | 14 | 5 | 6 | 1 | 2 | 49 | 51 | 465 |
| 2024 | Project management | 48 | 23 | 14 | 6 | 8 | 0 | 1 | 49 | 51 | 170 |
| 2024 | Other services to the public | 57 | 22 | 7 | 4 | 5 | 1 | 5 | 60 | 40 | 120 |
| 2024 | None of the above | 51 | 23 | 11 | 7 | 3 | 1 | 3 | 54 | 46 | 170 |
| 2022 | Client contact centre | 54 | 24 | 7 | 7 | 4 | 0 | 4 | 95 | ||
| 2022 | Federal regulators | 50 | 27 | 15 | 2 | 3 | 1 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 50 | 25 | 11 | 8 | 6 | 0 | 1 | 375 | ||
| 2022 | Communications or public affairs | 54 | 23 | 11 | 5 | 4 | 1 | 2 | 215 | ||
| 2022 | Access to information and privacy | 69 | 22 | 0 | 0 | 4 | 0 | 5 | 20 | ||
| 2022 | Security | 47 | 25 | 14 | 5 | 8 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 50 | 29 | 11 | 4 | 4 | 1 | 1 | 350 | ||
| 2022 | Legal services | 49 | 31 | 12 | 2 | 6 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 51 | 28 | 10 | 4 | 4 | 0 | 3 | 480 | ||
| 2022 | Human resources | 57 | 23 | 11 | 4 | 4 | 1 | 2 | 245 | ||
| 2022 | Financial management | 58 | 25 | 7 | 3 | 5 | 0 | 3 | 210 | ||
| 2022 | Procurement | 54 | 20 | 15 | 5 | 2 | 0 | 3 | 40 | ||
| 2022 | Real property | 60 | 32 | 0 | 0 | 8 | 0 | 0 | 15 | ||
| 2022 | Material management | 62 | 20 | 7 | 11 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 59 | 19 | 7 | 8 | 3 | 0 | 3 | 70 | ||
| 2022 | Information technology | 59 | 21 | 9 | 6 | 2 | 1 | 2 | 230 | ||
| 2022 | Internal audit | 57 | 19 | 14 | 0 | 10 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 55 | 20 | 18 | 2 | 4 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 55 | 15 | 14 | 6 | 7 | 2 | 1 | 75 | ||
| 2022 | Policy | 45 | 30 | 13 | 5 | 6 | 0 | 1 | 545 | ||
| 2022 | Project management | 49 | 24 | 14 | 9 | 2 | 0 | 2 | 205 | ||
| 2022 | Other services to the public | 55 | 27 | 10 | 4 | 4 | 0 | 0 | 125 | ||
| 2022 | None of the above | 54 | 23 | 12 | 4 | 5 | 0 | 2 | 185 | ||
| 2020 | Client contact centre | 37 | 24 | 25 | 6 | 6 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 22 | 34 | 26 | 14 | 4 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 25 | 30 | 27 | 12 | 5 | 0 | 1 | 395 | ||
| 2020 | Communications or public affairs | 28 | 40 | 19 | 8 | 6 | 0 | 0 | 150 | ||
| 2020 | Access to information and privacy | 25 | 34 | 36 | 0 | 5 | 0 | 0 | 20 | ||
| 2020 | Security | 42 | 25 | 22 | 0 | 11 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 24 | 38 | 22 | 11 | 6 | 0 | 0 | 310 | ||
| 2020 | Library services | 32 | 22 | 30 | 7 | 8 | 0 | 0 | 15 | ||
| 2020 | Legal services | 30 | 32 | 27 | 7 | 4 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 33 | 31 | 22 | 8 | 5 | 0 | 1 | 470 | ||
| 2020 | Human resources | 35 | 22 | 22 | 11 | 10 | 0 | 1 | 200 | ||
| 2020 | Financial management | 33 | 33 | 21 | 7 | 5 | 0 | 0 | 180 | ||
| 2020 | Procurement | 20 | 24 | 20 | 19 | 16 | 0 | 0 | 35 | ||
| 2020 | Real property | 31 | 45 | 8 | 16 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 17 | 17 | 43 | 8 | 15 | 0 | 0 | 10 | ||
| 2020 | Information management | 26 | 42 | 22 | 7 | 3 | 0 | 0 | 70 | ||
| 2020 | Information technology | 29 | 28 | 25 | 12 | 6 | 0 | 0 | 235 | ||
| 2020 | Internal audit | 12 | 58 | 18 | 0 | 6 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 29 | 25 | 22 | 24 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 41 | 28 | 14 | 14 | 3 | 0 | 0 | 55 | ||
| 2020 | Policy | 21 | 31 | 27 | 12 | 9 | 0 | 0 | 490 | ||
| 2020 | Project management | 28 | 30 | 18 | 16 | 6 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 30 | 36 | 22 | 7 | 5 | 0 | 1 | 135 | ||
| 2020 | None of the above | 23 | 32 | 23 | 13 | 10 | 0 | 1 | 175 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 51 | 22 | 11 | 6 | 3 | 0 | 7 | 55 | 45 | 90 |
| 2024 | Intelligence analysts | 27 | 27 | 26 | 11 | 9 | 0 | 0 | 27 | 73 | 50 |
| 2024 | Federal regulators | 28 | 37 | 16 | 10 | 9 | 0 | 0 | 29 | 71 | 255 |
| 2024 | Compliance, inspection and enforcement | 25 | 35 | 24 | 10 | 5 | 0 | 0 | 25 | 75 | 340 |
| 2024 | Communications or public affairs | 42 | 32 | 12 | 8 | 6 | 0 | 0 | 42 | 58 | 170 |
| 2024 | Access to information and privacy | 46 | 37 | 0 | 5 | 6 | 0 | 6 | 49 | 51 | 20 |
| 2024 | Security | 17 | 57 | 11 | 6 | 8 | 0 | 0 | 17 | 83 | 25 |
| 2024 | Science and technology | 31 | 31 | 22 | 10 | 6 | 1 | 1 | 31 | 69 | 295 |
| 2024 | Legal services | 27 | 29 | 27 | 6 | 7 | 2 | 1 | 28 | 72 | 55 |
| 2024 | Administration and operations | 35 | 29 | 18 | 8 | 8 | 0 | 1 | 35 | 65 | 485 |
| 2024 | Human resources | 35 | 24 | 18 | 12 | 9 | 1 | 2 | 36 | 64 | 185 |
| 2024 | Financial management | 39 | 32 | 14 | 8 | 5 | 0 | 1 | 40 | 60 | 170 |
| 2024 | Procurement | 18 | 41 | 18 | 15 | 8 | 0 | 0 | 18 | 82 | 25 |
| 2024 | Real property | 31 | 20 | 13 | 29 | 6 | 0 | 0 | 31 | 69 | 15 |
| 2024 | Material management | 26 | 34 | 26 | 0 | 0 | 0 | 15 | 30 | 70 | 15 |
| 2024 | Information management | 38 | 35 | 12 | 6 | 7 | 0 | 1 | 39 | 61 | 55 |
| 2024 | Information technology | 48 | 25 | 13 | 8 | 5 | 0 | 1 | 48 | 52 | 205 |
| 2024 | Internal audit | 47 | 18 | 25 | 0 | 10 | 0 | 0 | 47 | 53 | 10 |
| 2024 | Evaluation | 24 | 24 | 31 | 6 | 9 | 4 | 2 | 26 | 74 | 35 |
| 2024 | Data sciences | 41 | 36 | 10 | 5 | 4 | 0 | 4 | 42 | 58 | 75 |
| 2024 | Policy | 35 | 35 | 15 | 6 | 7 | 1 | 1 | 35 | 65 | 465 |
| 2024 | Project management | 38 | 29 | 20 | 5 | 5 | 0 | 3 | 39 | 61 | 170 |
| 2024 | Other services to the public | 38 | 26 | 21 | 8 | 5 | 1 | 1 | 39 | 61 | 115 |
| 2024 | None of the above | 39 | 24 | 22 | 5 | 6 | 1 | 3 | 40 | 60 | 170 |
| 2022 | Client contact centre | 46 | 20 | 21 | 7 | 4 | 0 | 3 | 95 | ||
| 2022 | Federal regulators | 31 | 34 | 19 | 10 | 5 | 0 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 30 | 32 | 21 | 10 | 6 | 1 | 1 | 375 | ||
| 2022 | Communications or public affairs | 42 | 27 | 16 | 9 | 4 | 0 | 2 | 215 | ||
| 2022 | Access to information and privacy | 39 | 27 | 30 | 0 | 4 | 0 | 0 | 20 | ||
| 2022 | Security | 32 | 33 | 12 | 9 | 15 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 36 | 29 | 20 | 9 | 4 | 1 | 1 | 350 | ||
| 2022 | Legal services | 46 | 23 | 18 | 8 | 5 | 0 | 0 | 60 | ||
| 2022 | Administration and operations | 35 | 32 | 17 | 9 | 4 | 0 | 3 | 480 | ||
| 2022 | Human resources | 35 | 31 | 14 | 10 | 8 | 1 | 1 | 245 | ||
| 2022 | Financial management | 30 | 37 | 19 | 8 | 4 | 0 | 1 | 210 | ||
| 2022 | Procurement | 49 | 24 | 17 | 8 | 2 | 0 | 0 | 40 | ||
| 2022 | Real property | 27 | 20 | 47 | 6 | 0 | 0 | 0 | 15 | ||
| 2022 | Material management | 35 | 58 | 7 | 0 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 44 | 27 | 14 | 9 | 3 | 0 | 3 | 70 | ||
| 2022 | Information technology | 38 | 31 | 14 | 9 | 5 | 1 | 2 | 230 | ||
| 2022 | Internal audit | 42 | 28 | 5 | 20 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 46 | 18 | 29 | 4 | 0 | 2 | 0 | 40 | ||
| 2022 | Data sciences | 45 | 26 | 15 | 5 | 3 | 3 | 2 | 75 | ||
| 2022 | Policy | 33 | 32 | 19 | 8 | 7 | 0 | 1 | 545 | ||
| 2022 | Project management | 29 | 33 | 21 | 12 | 4 | 1 | 1 | 205 | ||
| 2022 | Other services to the public | 40 | 36 | 13 | 6 | 4 | 0 | 1 | 125 | ||
| 2022 | None of the above | 36 | 32 | 19 | 7 | 4 | 0 | 1 | 185 | ||
| 2020 | Client contact centre | 34 | 31 | 15 | 14 | 2 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 25 | 32 | 26 | 11 | 5 | 0 | 0 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 28 | 36 | 18 | 11 | 5 | 1 | 0 | 390 | ||
| 2020 | Communications or public affairs | 29 | 34 | 18 | 10 | 8 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 30 | 34 | 31 | 0 | 5 | 0 | 0 | 20 | ||
| 2020 | Security | 37 | 31 | 11 | 10 | 6 | 0 | 4 | 25 | ||
| 2020 | Science and technology | 25 | 34 | 22 | 9 | 8 | 0 | 1 | 310 | ||
| 2020 | Library services | 15 | 40 | 15 | 7 | 15 | 0 | 8 | 15 | ||
| 2020 | Legal services | 33 | 35 | 21 | 7 | 4 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 36 | 29 | 19 | 9 | 6 | 0 | 1 | 470 | ||
| 2020 | Human resources | 25 | 27 | 25 | 14 | 8 | 0 | 1 | 200 | ||
| 2020 | Financial management | 32 | 39 | 19 | 6 | 3 | 0 | 1 | 185 | ||
| 2020 | Procurement | 24 | 35 | 26 | 8 | 8 | 0 | 0 | 35 | ||
| 2020 | Real property | 60 | 24 | 8 | 0 | 8 | 0 | 0 | 15 | ||
| 2020 | Material management | 24 | 18 | 42 | 15 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 41 | 30 | 22 | 5 | 1 | 0 | 0 | 70 | ||
| 2020 | Information technology | 29 | 36 | 25 | 6 | 3 | 0 | 1 | 235 | ||
| 2020 | Internal audit | 46 | 42 | 0 | 6 | 6 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 29 | 38 | 27 | 3 | 3 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 47 | 21 | 14 | 12 | 5 | 0 | 0 | 55 | ||
| 2020 | Policy | 26 | 34 | 22 | 12 | 5 | 0 | 0 | 490 | ||
| 2020 | Project management | 27 | 33 | 21 | 10 | 8 | 1 | 2 | 165 | ||
| 2020 | Other services to the public | 29 | 38 | 16 | 11 | 5 | 0 | 1 | 135 | ||
| 2020 | None of the above | 35 | 27 | 22 | 10 | 6 | 1 | 1 | 175 | ||
| 2019 | Client contact centre | 39 | 24 | 22 | 12 | 3 | 0 | 0 | 80 | ||
| 2019 | Federal regulators | 33 | 32 | 20 | 11 | 4 | 0 | 0 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 33 | 30 | 22 | 11 | 5 | 0 | 0 | 425 | ||
| 2019 | Communications or public affairs | 36 | 29 | 21 | 10 | 3 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 41 | 17 | 25 | 17 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 51 | 16 | 15 | 4 | 9 | 5 | 0 | 20 | ||
| 2019 | Science and technology | 36 | 29 | 20 | 8 | 6 | 0 | 1 | 285 | ||
| 2019 | Library services | 34 | 31 | 12 | 12 | 12 | 0 | 0 | 15 | ||
| 2019 | Legal services | 41 | 29 | 19 | 6 | 4 | 0 | 0 | 50 | ||
| 2019 | Administration and operations | 43 | 28 | 17 | 6 | 4 | 1 | 2 | 490 | ||
| 2019 | Human resources | 35 | 35 | 17 | 9 | 4 | 0 | 0 | 190 | ||
| 2019 | Financial management | 37 | 36 | 17 | 4 | 3 | 0 | 2 | 180 | ||
| 2019 | Procurement | 26 | 35 | 29 | 7 | 0 | 0 | 3 | 30 | ||
| 2019 | Real property | 54 | 32 | 7 | 0 | 0 | 0 | 7 | 15 | ||
| 2019 | Material management | 71 | 14 | 7 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 37 | 36 | 22 | 3 | 2 | 0 | 0 | 85 | ||
| 2019 | Information technology | 37 | 28 | 22 | 7 | 5 | 1 | 1 | 250 | ||
| 2019 | Internal audit | 28 | 58 | 14 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 32 | 41 | 18 | 6 | 3 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 45 | 31 | 18 | 5 | 0 | 0 | 0 | 50 | ||
| 2019 | Policy | 37 | 31 | 19 | 9 | 3 | 0 | 1 | 485 | ||
| 2019 | Project management | 35 | 26 | 21 | 11 | 6 | 1 | 1 | 165 | ||
| 2019 | Other services to the public | 36 | 23 | 24 | 6 | 9 | 1 | 1 | 100 | ||
| 2019 | None of the above | 35 | 28 | 18 | 12 | 5 | 1 | 0 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 42 | 18 | 10 | 9 | 10 | 0 | 11 | 47 | 53 | 90 |
| 2024 | Intelligence analysts | 43 | 16 | 11 | 10 | 18 | 0 | 2 | 44 | 56 | 50 |
| 2024 | Federal regulators | 41 | 18 | 17 | 9 | 14 | 0 | 1 | 42 | 58 | 255 |
| 2024 | Compliance, inspection and enforcement | 39 | 20 | 17 | 9 | 14 | 0 | 1 | 39 | 61 | 340 |
| 2024 | Communications or public affairs | 33 | 17 | 15 | 9 | 21 | 0 | 4 | 35 | 65 | 170 |
| 2024 | Access to information and privacy | 39 | 4 | 24 | 5 | 23 | 0 | 6 | 41 | 59 | 20 |
| 2024 | Security | 62 | 18 | 9 | 3 | 5 | 0 | 2 | 63 | 37 | 25 |
| 2024 | Science and technology | 55 | 16 | 9 | 6 | 9 | 1 | 5 | 58 | 42 | 300 |
| 2024 | Legal services | 50 | 17 | 12 | 5 | 9 | 2 | 4 | 54 | 46 | 55 |
| 2024 | Administration and operations | 42 | 18 | 10 | 9 | 16 | 0 | 4 | 44 | 56 | 485 |
| 2024 | Human resources | 38 | 14 | 11 | 13 | 19 | 0 | 4 | 39 | 61 | 185 |
| 2024 | Financial management | 39 | 18 | 19 | 6 | 16 | 0 | 2 | 40 | 60 | 170 |
| 2024 | Procurement | 25 | 19 | 14 | 21 | 21 | 0 | 0 | 25 | 75 | 25 |
| 2024 | Real property | 52 | 27 | 0 | 14 | 0 | 0 | 8 | 56 | 44 | 15 |
| 2024 | Material management | 19 | 11 | 17 | 14 | 24 | 0 | 15 | 22 | 78 | 15 |
| 2024 | Information management | 38 | 28 | 11 | 11 | 11 | 0 | 0 | 38 | 62 | 55 |
| 2024 | Information technology | 39 | 17 | 14 | 11 | 16 | 0 | 3 | 41 | 59 | 205 |
| 2024 | Internal audit | 48 | 8 | 0 | 16 | 28 | 0 | 0 | 48 | 52 | 10 |
| 2024 | Evaluation | 62 | 9 | 8 | 0 | 12 | 0 | 8 | 68 | 32 | 35 |
| 2024 | Data sciences | 33 | 17 | 13 | 8 | 23 | 0 | 6 | 35 | 65 | 75 |
| 2024 | Policy | 22 | 20 | 16 | 14 | 26 | 0 | 2 | 23 | 77 | 465 |
| 2024 | Project management | 29 | 17 | 13 | 10 | 27 | 1 | 4 | 30 | 70 | 170 |
| 2024 | Other services to the public | 57 | 13 | 11 | 4 | 11 | 0 | 3 | 59 | 41 | 120 |
| 2024 | None of the above | 37 | 18 | 6 | 9 | 19 | 1 | 9 | 41 | 59 | 170 |
| 2022 | Client contact centre | 50 | 19 | 12 | 9 | 5 | 0 | 5 | 95 | ||
| 2022 | Federal regulators | 49 | 27 | 12 | 8 | 3 | 1 | 1 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 48 | 23 | 15 | 6 | 6 | 1 | 1 | 375 | ||
| 2022 | Communications or public affairs | 45 | 21 | 14 | 6 | 7 | 0 | 7 | 215 | ||
| 2022 | Access to information and privacy | 40 | 21 | 17 | 7 | 15 | 0 | 0 | 20 | ||
| 2022 | Security | 30 | 29 | 16 | 14 | 12 | 0 | 0 | 30 | ||
| 2022 | Science and technology | 59 | 17 | 8 | 5 | 4 | 1 | 5 | 350 | ||
| 2022 | Legal services | 50 | 18 | 18 | 3 | 7 | 0 | 5 | 60 | ||
| 2022 | Administration and operations | 50 | 18 | 15 | 6 | 7 | 0 | 3 | 480 | ||
| 2022 | Human resources | 42 | 23 | 16 | 7 | 6 | 2 | 4 | 245 | ||
| 2022 | Financial management | 41 | 23 | 15 | 7 | 12 | 0 | 2 | 210 | ||
| 2022 | Procurement | 49 | 21 | 10 | 8 | 7 | 0 | 4 | 40 | ||
| 2022 | Real property | 47 | 13 | 14 | 19 | 7 | 0 | 0 | 15 | ||
| 2022 | Material management | 79 | 7 | 0 | 7 | 6 | 0 | 0 | 10 | ||
| 2022 | Information management | 55 | 18 | 10 | 10 | 3 | 0 | 5 | 70 | ||
| 2022 | Information technology | 43 | 16 | 14 | 10 | 11 | 1 | 5 | 230 | ||
| 2022 | Internal audit | 57 | 11 | 10 | 0 | 12 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 58 | 14 | 9 | 2 | 8 | 0 | 8 | 40 | ||
| 2022 | Data sciences | 45 | 15 | 11 | 6 | 13 | 4 | 6 | 75 | ||
| 2022 | Policy | 40 | 23 | 16 | 6 | 11 | 1 | 3 | 540 | ||
| 2022 | Project management | 34 | 22 | 17 | 13 | 11 | 0 | 3 | 205 | ||
| 2022 | Other services to the public | 52 | 22 | 6 | 7 | 8 | 1 | 4 | 125 | ||
| 2022 | None of the above | 45 | 29 | 6 | 6 | 9 | 1 | 5 | 185 | ||
| 2020 | Client contact centre | 57 | 25 | 10 | 1 | 2 | 0 | 4 | 80 | ||
| 2020 | Federal regulators | 42 | 33 | 18 | 4 | 2 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 40 | 33 | 18 | 6 | 2 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 38 | 37 | 17 | 2 | 3 | 0 | 3 | 150 | ||
| 2020 | Access to information and privacy | 48 | 25 | 5 | 10 | 10 | 0 | 0 | 20 | ||
| 2020 | Security | 59 | 10 | 15 | 14 | 3 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 43 | 35 | 12 | 7 | 2 | 0 | 2 | 305 | ||
| 2020 | Library services | 47 | 30 | 15 | 7 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 48 | 23 | 19 | 2 | 5 | 0 | 2 | 40 | ||
| 2020 | Administration and operations | 46 | 31 | 14 | 4 | 3 | 0 | 2 | 465 | ||
| 2020 | Human resources | 53 | 25 | 12 | 5 | 2 | 0 | 3 | 200 | ||
| 2020 | Financial management | 58 | 25 | 12 | 3 | 1 | 1 | 0 | 185 | ||
| 2020 | Procurement | 40 | 24 | 24 | 5 | 3 | 0 | 3 | 35 | ||
| 2020 | Real property | 68 | 16 | 16 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 24 | 51 | 24 | 0 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 64 | 19 | 8 | 6 | 1 | 0 | 1 | 70 | ||
| 2020 | Information technology | 48 | 29 | 15 | 5 | 2 | 0 | 1 | 235 | ||
| 2020 | Internal audit | 52 | 12 | 18 | 18 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 48 | 25 | 16 | 12 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 43 | 28 | 23 | 3 | 0 | 0 | 3 | 55 | ||
| 2020 | Policy | 39 | 32 | 17 | 8 | 4 | 0 | 1 | 490 | ||
| 2020 | Project management | 45 | 30 | 15 | 5 | 3 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 54 | 23 | 15 | 4 | 2 | 0 | 1 | 130 | ||
| 2020 | None of the above | 52 | 26 | 10 | 6 | 2 | 1 | 3 | 175 | ||
| 2019 | Client contact centre | 60 | 15 | 16 | 2 | 2 | 1 | 3 | 85 | ||
| 2019 | Federal regulators | 51 | 23 | 14 | 6 | 5 | 0 | 1 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 51 | 30 | 11 | 5 | 2 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 44 | 30 | 17 | 7 | 2 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 39 | 30 | 21 | 0 | 10 | 0 | 0 | 10 | ||
| 2019 | Security | 74 | 8 | 14 | 4 | 0 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 56 | 27 | 7 | 6 | 2 | 0 | 2 | 290 | ||
| 2019 | Library services | 46 | 25 | 17 | 6 | 6 | 0 | 0 | 15 | ||
| 2019 | Legal services | 52 | 25 | 12 | 6 | 2 | 3 | 0 | 50 | ||
| 2019 | Administration and operations | 60 | 21 | 8 | 4 | 3 | 0 | 4 | 490 | ||
| 2019 | Human resources | 66 | 19 | 8 | 4 | 2 | 0 | 2 | 190 | ||
| 2019 | Financial management | 58 | 18 | 13 | 5 | 4 | 1 | 3 | 175 | ||
| 2019 | Procurement | 33 | 38 | 16 | 6 | 3 | 0 | 3 | 30 | ||
| 2019 | Real property | 61 | 25 | 7 | 7 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 64 | 21 | 7 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 58 | 17 | 16 | 6 | 1 | 0 | 2 | 85 | ||
| 2019 | Information technology | 62 | 21 | 7 | 3 | 5 | 0 | 2 | 250 | ||
| 2019 | Internal audit | 77 | 18 | 5 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 48 | 15 | 11 | 16 | 6 | 0 | 3 | 30 | ||
| 2019 | Data sciences | 69 | 16 | 11 | 2 | 2 | 0 | 0 | 50 | ||
| 2019 | Policy | 54 | 24 | 11 | 6 | 4 | 0 | 1 | 485 | ||
| 2019 | Project management | 60 | 21 | 9 | 4 | 3 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 53 | 27 | 11 | 4 | 2 | 1 | 2 | 100 | ||
| 2019 | None of the above | 54 | 23 | 7 | 7 | 4 | 1 | 4 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 52 | 26 | 6 | 5 | 3 | 0 | 8 | 56 | 44 | 90 |
| 2024 | Intelligence analysts | 53 | 17 | 18 | 4 | 9 | 0 | 0 | 53 | 47 | 50 |
| 2024 | Federal regulators | 37 | 35 | 12 | 8 | 7 | 0 | 1 | 38 | 62 | 255 |
| 2024 | Compliance, inspection and enforcement | 44 | 31 | 12 | 7 | 5 | 0 | 1 | 45 | 55 | 345 |
| 2024 | Communications or public affairs | 50 | 28 | 14 | 4 | 2 | 0 | 2 | 51 | 49 | 170 |
| 2024 | Access to information and privacy | 62 | 32 | 0 | 0 | 0 | 0 | 6 | 66 | 34 | 20 |
| 2024 | Security | 53 | 36 | 7 | 3 | 0 | 0 | 2 | 54 | 46 | 25 |
| 2024 | Science and technology | 34 | 27 | 15 | 10 | 14 | 0 | 1 | 35 | 65 | 295 |
| 2024 | Legal services | 39 | 34 | 14 | 8 | 4 | 2 | 0 | 39 | 61 | 55 |
| 2024 | Administration and operations | 47 | 27 | 14 | 5 | 5 | 0 | 3 | 48 | 52 | 485 |
| 2024 | Human resources | 49 | 26 | 13 | 5 | 7 | 0 | 0 | 49 | 51 | 185 |
| 2024 | Financial management | 41 | 36 | 14 | 3 | 4 | 0 | 2 | 41 | 59 | 170 |
| 2024 | Procurement | 30 | 34 | 16 | 8 | 12 | 0 | 0 | 30 | 70 | 25 |
| 2024 | Real property | 66 | 26 | 0 | 0 | 0 | 0 | 8 | 71 | 29 | 15 |
| 2024 | Material management | 48 | 28 | 9 | 0 | 0 | 0 | 15 | 56 | 44 | 15 |
| 2024 | Information management | 53 | 27 | 9 | 1 | 5 | 0 | 5 | 56 | 44 | 55 |
| 2024 | Information technology | 58 | 23 | 11 | 3 | 4 | 0 | 1 | 59 | 41 | 205 |
| 2024 | Internal audit | 72 | 18 | 10 | 0 | 0 | 0 | 0 | 72 | 28 | 10 |
| 2024 | Evaluation | 56 | 21 | 9 | 3 | 6 | 4 | 2 | 60 | 40 | 35 |
| 2024 | Data sciences | 51 | 25 | 5 | 10 | 7 | 0 | 2 | 52 | 48 | 75 |
| 2024 | Policy | 36 | 30 | 14 | 9 | 10 | 0 | 0 | 37 | 63 | 465 |
| 2024 | Project management | 44 | 28 | 8 | 9 | 8 | 0 | 2 | 45 | 55 | 170 |
| 2024 | Other services to the public | 37 | 30 | 16 | 4 | 10 | 0 | 2 | 38 | 62 | 120 |
| 2024 | None of the above | 34 | 32 | 16 | 4 | 11 | 1 | 2 | 35 | 65 | 170 |
| 2022 | Client contact centre | 52 | 30 | 11 | 2 | 1 | 0 | 5 | 95 | ||
| 2022 | Federal regulators | 39 | 38 | 12 | 7 | 4 | 1 | 0 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 40 | 33 | 17 | 8 | 2 | 0 | 0 | 375 | ||
| 2022 | Communications or public affairs | 53 | 27 | 11 | 4 | 2 | 0 | 2 | 210 | ||
| 2022 | Access to information and privacy | 51 | 41 | 8 | 0 | 0 | 0 | 0 | 20 | ||
| 2022 | Security | 24 | 41 | 13 | 14 | 4 | 0 | 4 | 30 | ||
| 2022 | Science and technology | 42 | 30 | 14 | 6 | 5 | 1 | 2 | 350 | ||
| 2022 | Legal services | 43 | 31 | 10 | 9 | 5 | 0 | 2 | 60 | ||
| 2022 | Administration and operations | 50 | 30 | 11 | 4 | 3 | 0 | 3 | 480 | ||
| 2022 | Human resources | 41 | 28 | 17 | 9 | 3 | 1 | 1 | 245 | ||
| 2022 | Financial management | 40 | 35 | 14 | 6 | 4 | 0 | 1 | 210 | ||
| 2022 | Procurement | 54 | 17 | 20 | 4 | 5 | 0 | 0 | 40 | ||
| 2022 | Real property | 27 | 32 | 41 | 0 | 0 | 0 | 0 | 15 | ||
| 2022 | Material management | 70 | 21 | 0 | 10 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 57 | 22 | 11 | 2 | 3 | 0 | 5 | 70 | ||
| 2022 | Information technology | 53 | 30 | 8 | 3 | 3 | 0 | 3 | 230 | ||
| 2022 | Internal audit | 38 | 39 | 13 | 4 | 5 | 0 | 0 | 15 | ||
| 2022 | Evaluation | 45 | 31 | 19 | 5 | 0 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 42 | 30 | 14 | 6 | 6 | 0 | 1 | 75 | ||
| 2022 | Policy | 35 | 34 | 16 | 9 | 6 | 0 | 1 | 545 | ||
| 2022 | Project management | 42 | 26 | 14 | 10 | 5 | 0 | 2 | 205 | ||
| 2022 | Other services to the public | 44 | 29 | 16 | 5 | 6 | 0 | 0 | 125 | ||
| 2022 | None of the above | 48 | 26 | 13 | 5 | 6 | 0 | 1 | 185 | ||
| 2020 | Client contact centre | 35 | 32 | 22 | 5 | 4 | 0 | 1 | 80 | ||
| 2020 | Federal regulators | 24 | 36 | 25 | 11 | 5 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 24 | 39 | 20 | 11 | 5 | 0 | 1 | 390 | ||
| 2020 | Communications or public affairs | 25 | 34 | 27 | 6 | 7 | 0 | 1 | 150 | ||
| 2020 | Access to information and privacy | 15 | 31 | 39 | 0 | 16 | 0 | 0 | 20 | ||
| 2020 | Security | 43 | 23 | 31 | 0 | 3 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 19 | 33 | 27 | 11 | 9 | 0 | 0 | 310 | ||
| 2020 | Library services | 32 | 38 | 30 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 28 | 36 | 15 | 9 | 12 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 33 | 32 | 24 | 8 | 3 | 0 | 0 | 465 | ||
| 2020 | Human resources | 33 | 28 | 24 | 5 | 6 | 0 | 4 | 200 | ||
| 2020 | Financial management | 39 | 38 | 14 | 7 | 2 | 0 | 0 | 185 | ||
| 2020 | Procurement | 28 | 22 | 36 | 6 | 9 | 0 | 0 | 35 | ||
| 2020 | Real property | 29 | 47 | 24 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 32 | 24 | 34 | 9 | 0 | 0 | 0 | 10 | ||
| 2020 | Information management | 51 | 34 | 11 | 3 | 1 | 0 | 0 | 70 | ||
| 2020 | Information technology | 39 | 38 | 14 | 6 | 1 | 0 | 0 | 235 | ||
| 2020 | Internal audit | 24 | 47 | 12 | 18 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 19 | 35 | 40 | 3 | 3 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 39 | 33 | 16 | 11 | 2 | 0 | 0 | 55 | ||
| 2020 | Policy | 28 | 31 | 25 | 11 | 5 | 0 | 0 | 490 | ||
| 2020 | Project management | 28 | 37 | 18 | 10 | 7 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 26 | 32 | 27 | 10 | 5 | 0 | 0 | 135 | ||
| 2020 | None of the above | 30 | 30 | 22 | 13 | 5 | 0 | 0 | 170 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 66 | 16 | 5 | 1 | 1 | 1 | 11 | 75 | 25 | 90 |
| 2024 | Intelligence analysts | 75 | 10 | 5 | 0 | 5 | 0 | 5 | 78 | 22 | 50 |
| 2024 | Federal regulators | 79 | 5 | 3 | 1 | 1 | 1 | 9 | 89 | 11 | 255 |
| 2024 | Compliance, inspection and enforcement | 73 | 9 | 3 | 2 | 2 | 3 | 8 | 81 | 19 | 340 |
| 2024 | Communications or public affairs | 68 | 11 | 7 | 3 | 4 | 1 | 7 | 74 | 26 | 170 |
| 2024 | Access to information and privacy | 83 | 5 | 5 | 0 | 0 | 0 | 6 | 89 | 11 | 20 |
| 2024 | Security | 88 | 3 | 3 | 0 | 0 | 0 | 6 | 94 | 6 | 25 |
| 2024 | Science and technology | 76 | 11 | 3 | 1 | 1 | 0 | 8 | 83 | 17 | 300 |
| 2024 | Legal services | 65 | 13 | 4 | 2 | 4 | 2 | 11 | 74 | 26 | 55 |
| 2024 | Administration and operations | 64 | 14 | 6 | 1 | 4 | 1 | 10 | 72 | 28 | 485 |
| 2024 | Human resources | 71 | 14 | 5 | 2 | 2 | 1 | 5 | 76 | 24 | 185 |
| 2024 | Financial management | 73 | 9 | 5 | 3 | 0 | 1 | 9 | 81 | 19 | 170 |
| 2024 | Procurement | 56 | 20 | 4 | 4 | 7 | 0 | 9 | 62 | 38 | 25 |
| 2024 | Real property | 75 | 7 | 0 | 0 | 0 | 0 | 17 | 91 | 9 | 15 |
| 2024 | Material management | 80 | 0 | 0 | 0 | 6 | 0 | 15 | 93 | 7 | 15 |
| 2024 | Information management | 64 | 17 | 4 | 0 | 3 | 0 | 12 | 73 | 27 | 55 |
| 2024 | Information technology | 72 | 12 | 3 | 0 | 3 | 1 | 9 | 80 | 20 | 205 |
| 2024 | Internal audit | 66 | 0 | 16 | 10 | 0 | 0 | 8 | 72 | 28 | 10 |
| 2024 | Evaluation | 70 | 5 | 8 | 0 | 0 | 9 | 8 | 84 | 16 | 35 |
| 2024 | Data sciences | 76 | 5 | 3 | 1 | 6 | 0 | 9 | 83 | 17 | 75 |
| 2024 | Policy | 63 | 13 | 3 | 2 | 5 | 2 | 11 | 73 | 27 | 470 |
| 2024 | Project management | 69 | 10 | 3 | 1 | 3 | 1 | 12 | 81 | 19 | 170 |
| 2024 | Other services to the public | 71 | 10 | 1 | 5 | 3 | 2 | 7 | 79 | 21 | 120 |
| 2024 | None of the above | 67 | 9 | 3 | 1 | 3 | 4 | 13 | 80 | 20 | 170 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 60 | 13 | 8 | 1 | 5 | 1 | 11 | 68 | 32 | 90 |
| 2024 | Intelligence analysts | 76 | 10 | 2 | 3 | 5 | 0 | 3 | 79 | 21 | 50 |
| 2024 | Federal regulators | 67 | 9 | 7 | 2 | 3 | 2 | 9 | 76 | 24 | 255 |
| 2024 | Compliance, inspection and enforcement | 67 | 11 | 6 | 4 | 4 | 2 | 7 | 73 | 27 | 345 |
| 2024 | Communications or public affairs | 56 | 17 | 9 | 6 | 7 | 1 | 5 | 59 | 41 | 170 |
| 2024 | Access to information and privacy | 52 | 5 | 32 | 0 | 5 | 0 | 6 | 56 | 44 | 20 |
| 2024 | Security | 82 | 13 | 0 | 0 | 0 | 4 | 2 | 87 | 13 | 25 |
| 2024 | Science and technology | 72 | 9 | 5 | 2 | 3 | 1 | 8 | 79 | 21 | 300 |
| 2024 | Legal services | 55 | 17 | 12 | 0 | 8 | 2 | 7 | 60 | 40 | 55 |
| 2024 | Administration and operations | 58 | 15 | 7 | 4 | 7 | 1 | 8 | 64 | 36 | 485 |
| 2024 | Human resources | 65 | 13 | 6 | 3 | 6 | 1 | 6 | 70 | 30 | 185 |
| 2024 | Financial management | 67 | 11 | 7 | 5 | 4 | 0 | 6 | 71 | 29 | 170 |
| 2024 | Procurement | 46 | 14 | 16 | 4 | 11 | 0 | 9 | 51 | 49 | 25 |
| 2024 | Real property | 72 | 6 | 0 | 0 | 6 | 0 | 16 | 86 | 14 | 15 |
| 2024 | Material management | 65 | 0 | 7 | 8 | 6 | 0 | 15 | 76 | 24 | 15 |
| 2024 | Information management | 56 | 10 | 9 | 8 | 5 | 0 | 12 | 63 | 37 | 55 |
| 2024 | Information technology | 57 | 17 | 7 | 2 | 8 | 1 | 8 | 62 | 38 | 205 |
| 2024 | Internal audit | 76 | 0 | 16 | 0 | 0 | 0 | 8 | 83 | 17 | 10 |
| 2024 | Evaluation | 63 | 6 | 6 | 6 | 5 | 6 | 8 | 73 | 27 | 35 |
| 2024 | Data sciences | 67 | 14 | 5 | 1 | 8 | 0 | 5 | 71 | 29 | 75 |
| 2024 | Policy | 55 | 13 | 7 | 4 | 10 | 1 | 9 | 61 | 39 | 470 |
| 2024 | Project management | 54 | 17 | 6 | 6 | 6 | 1 | 10 | 61 | 39 | 170 |
| 2024 | Other services to the public | 65 | 10 | 6 | 2 | 8 | 2 | 7 | 72 | 28 | 120 |
| 2024 | None of the above | 58 | 10 | 3 | 4 | 8 | 4 | 13 | 70 | 30 | 170 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 72 | 12 | 3 | 3 | 1 | 0 | 9 | 79 | 21 | 90 |
| 2024 | Intelligence analysts | 81 | 3 | 4 | 4 | 5 | 0 | 3 | 84 | 16 | 50 |
| 2024 | Federal regulators | 72 | 10 | 5 | 4 | 2 | 3 | 4 | 78 | 22 | 255 |
| 2024 | Compliance, inspection and enforcement | 72 | 11 | 5 | 2 | 4 | 2 | 4 | 77 | 23 | 345 |
| 2024 | Communications or public affairs | 71 | 11 | 5 | 4 | 4 | 1 | 3 | 75 | 25 | 170 |
| 2024 | Access to information and privacy | 75 | 5 | 6 | 0 | 0 | 8 | 6 | 88 | 12 | 20 |
| 2024 | Security | 85 | 0 | 8 | 4 | 0 | 0 | 4 | 88 | 12 | 25 |
| 2024 | Science and technology | 75 | 10 | 3 | 3 | 4 | 1 | 4 | 79 | 21 | 300 |
| 2024 | Legal services | 68 | 6 | 8 | 4 | 2 | 5 | 8 | 78 | 22 | 55 |
| 2024 | Administration and operations | 66 | 14 | 5 | 2 | 4 | 2 | 7 | 73 | 27 | 490 |
| 2024 | Human resources | 78 | 5 | 5 | 2 | 2 | 0 | 8 | 85 | 15 | 185 |
| 2024 | Financial management | 78 | 9 | 6 | 1 | 1 | 0 | 6 | 83 | 17 | 170 |
| 2024 | Procurement | 66 | 12 | 11 | 7 | 0 | 0 | 4 | 69 | 31 | 25 |
| 2024 | Real property | 71 | 13 | 0 | 0 | 0 | 0 | 16 | 84 | 16 | 15 |
| 2024 | Material management | 57 | 15 | 5 | 0 | 8 | 0 | 15 | 67 | 33 | 15 |
| 2024 | Information management | 74 | 6 | 4 | 8 | 0 | 0 | 9 | 81 | 19 | 55 |
| 2024 | Information technology | 77 | 8 | 6 | 2 | 3 | 1 | 4 | 81 | 19 | 205 |
| 2024 | Internal audit | 82 | 10 | 0 | 0 | 8 | 0 | 0 | 82 | 18 | 10 |
| 2024 | Evaluation | 73 | 14 | 3 | 4 | 3 | 0 | 5 | 76 | 24 | 35 |
| 2024 | Data sciences | 75 | 7 | 3 | 3 | 6 | 1 | 5 | 79 | 21 | 75 |
| 2024 | Policy | 66 | 11 | 5 | 3 | 3 | 3 | 8 | 74 | 26 | 470 |
| 2024 | Project management | 68 | 12 | 7 | 2 | 4 | 1 | 6 | 73 | 27 | 170 |
| 2024 | Other services to the public | 74 | 10 | 3 | 2 | 4 | 1 | 7 | 80 | 20 | 120 |
| 2024 | None of the above | 63 | 11 | 3 | 3 | 5 | 2 | 13 | 75 | 25 | 170 |
| 2022 | Client contact centre | 77 | 9 | 4 | 1 | 2 | 0 | 7 | 95 | ||
| 2022 | Federal regulators | 76 | 10 | 3 | 3 | 2 | 2 | 4 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 73 | 11 | 4 | 3 | 3 | 1 | 4 | 380 | ||
| 2022 | Communications or public affairs | 78 | 8 | 2 | 3 | 1 | 2 | 6 | 215 | ||
| 2022 | Access to information and privacy | 76 | 8 | 0 | 0 | 16 | 0 | 0 | 20 | ||
| 2022 | Security | 80 | 5 | 7 | 5 | 0 | 3 | 0 | 30 | ||
| 2022 | Science and technology | 77 | 7 | 4 | 1 | 1 | 2 | 7 | 350 | ||
| 2022 | Legal services | 80 | 11 | 5 | 0 | 0 | 0 | 5 | 60 | ||
| 2022 | Administration and operations | 76 | 7 | 3 | 2 | 3 | 1 | 7 | 480 | ||
| 2022 | Human resources | 78 | 7 | 5 | 1 | 2 | 2 | 5 | 245 | ||
| 2022 | Financial management | 76 | 5 | 5 | 1 | 3 | 2 | 9 | 210 | ||
| 2022 | Procurement | 77 | 11 | 2 | 0 | 2 | 2 | 6 | 40 | ||
| 2022 | Real property | 73 | 6 | 15 | 0 | 0 | 0 | 6 | 15 | ||
| 2022 | Material management | 86 | 6 | 0 | 0 | 0 | 8 | 0 | 10 | ||
| 2022 | Information management | 75 | 9 | 1 | 1 | 7 | 0 | 6 | 70 | ||
| 2022 | Information technology | 75 | 9 | 4 | 2 | 2 | 1 | 6 | 230 | ||
| 2022 | Internal audit | 66 | 15 | 0 | 5 | 5 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 80 | 11 | 2 | 2 | 0 | 0 | 5 | 40 | ||
| 2022 | Data sciences | 68 | 10 | 9 | 0 | 6 | 3 | 4 | 75 | ||
| 2022 | Policy | 71 | 12 | 4 | 2 | 4 | 1 | 5 | 545 | ||
| 2022 | Project management | 74 | 6 | 3 | 3 | 2 | 3 | 7 | 205 | ||
| 2022 | Other services to the public | 79 | 5 | 4 | 3 | 1 | 1 | 6 | 125 | ||
| 2022 | None of the above | 76 | 10 | 3 | 2 | 6 | 0 | 4 | 185 | ||
| 2020 | Client contact centre | 82 | 6 | 3 | 1 | 3 | 0 | 4 | 80 | ||
| 2020 | Federal regulators | 81 | 11 | 3 | 2 | 1 | 1 | 1 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 79 | 10 | 4 | 1 | 2 | 1 | 3 | 390 | ||
| 2020 | Communications or public affairs | 83 | 6 | 3 | 3 | 1 | 1 | 3 | 150 | ||
| 2020 | Access to information and privacy | 89 | 6 | 5 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Security | 76 | 7 | 6 | 11 | 0 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 76 | 11 | 4 | 2 | 2 | 2 | 3 | 305 | ||
| 2020 | Library services | 85 | 0 | 0 | 15 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 84 | 11 | 4 | 0 | 0 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 79 | 8 | 5 | 4 | 2 | 1 | 2 | 470 | ||
| 2020 | Human resources | 79 | 8 | 4 | 2 | 4 | 0 | 4 | 200 | ||
| 2020 | Financial management | 82 | 10 | 3 | 1 | 1 | 0 | 3 | 185 | ||
| 2020 | Procurement | 81 | 9 | 3 | 5 | 3 | 0 | 0 | 35 | ||
| 2020 | Real property | 92 | 0 | 8 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 76 | 8 | 0 | 0 | 0 | 0 | 17 | 10 | ||
| 2020 | Information management | 85 | 8 | 0 | 3 | 1 | 0 | 3 | 70 | ||
| 2020 | Information technology | 77 | 11 | 6 | 2 | 0 | 0 | 4 | 235 | ||
| 2020 | Internal audit | 64 | 12 | 6 | 6 | 0 | 0 | 12 | 15 | ||
| 2020 | Evaluation | 85 | 3 | 3 | 0 | 0 | 0 | 9 | 30 | ||
| 2020 | Data sciences | 84 | 5 | 3 | 2 | 2 | 4 | 0 | 55 | ||
| 2020 | Policy | 82 | 8 | 4 | 2 | 2 | 1 | 2 | 495 | ||
| 2020 | Project management | 80 | 8 | 5 | 2 | 2 | 2 | 2 | 165 | ||
| 2020 | Other services to the public | 71 | 11 | 6 | 2 | 3 | 2 | 5 | 135 | ||
| 2020 | None of the above | 74 | 10 | 6 | 4 | 3 | 1 | 2 | 175 | ||
| 2019 | Client contact centre | 73 | 13 | 7 | 2 | 1 | 0 | 4 | 85 | ||
| 2019 | Federal regulators | 70 | 12 | 7 | 3 | 5 | 1 | 1 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 72 | 12 | 4 | 4 | 6 | 0 | 3 | 425 | ||
| 2019 | Communications or public affairs | 70 | 16 | 3 | 4 | 5 | 0 | 3 | 175 | ||
| 2019 | Access to information and privacy | 74 | 17 | 9 | 0 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 93 | 0 | 7 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 78 | 10 | 2 | 1 | 3 | 2 | 3 | 290 | ||
| 2019 | Library services | 82 | 12 | 0 | 6 | 0 | 0 | 0 | 15 | ||
| 2019 | Legal services | 73 | 7 | 4 | 6 | 6 | 3 | 2 | 50 | ||
| 2019 | Administration and operations | 69 | 13 | 6 | 4 | 5 | 0 | 3 | 495 | ||
| 2019 | Human resources | 77 | 6 | 7 | 4 | 2 | 0 | 3 | 195 | ||
| 2019 | Financial management | 67 | 17 | 3 | 3 | 4 | 1 | 5 | 180 | ||
| 2019 | Procurement | 72 | 19 | 3 | 0 | 6 | 0 | 0 | 30 | ||
| 2019 | Real property | 73 | 14 | 7 | 0 | 0 | 0 | 7 | 15 | ||
| 2019 | Material management | 82 | 0 | 10 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 78 | 12 | 5 | 1 | 3 | 0 | 1 | 85 | ||
| 2019 | Information technology | 71 | 13 | 6 | 3 | 5 | 1 | 2 | 250 | ||
| 2019 | Internal audit | 82 | 9 | 0 | 9 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 72 | 16 | 0 | 3 | 6 | 0 | 3 | 30 | ||
| 2019 | Data sciences | 84 | 2 | 5 | 3 | 2 | 0 | 3 | 50 | ||
| 2019 | Policy | 75 | 11 | 5 | 3 | 3 | 0 | 2 | 485 | ||
| 2019 | Project management | 73 | 12 | 4 | 3 | 5 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 67 | 10 | 9 | 2 | 5 | 1 | 5 | 105 | ||
| 2019 | None of the above | 69 | 13 | 5 | 4 | 5 | 1 | 3 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 66 | 22 | 3 | 0 | 1 | 0 | 8 | 72 | 28 | 90 |
| 2024 | Intelligence analysts | 72 | 12 | 11 | 2 | 1 | 0 | 2 | 73 | 27 | 50 |
| 2024 | Federal regulators | 60 | 21 | 7 | 4 | 3 | 2 | 2 | 63 | 37 | 255 |
| 2024 | Compliance, inspection and enforcement | 67 | 20 | 5 | 2 | 4 | 0 | 3 | 69 | 31 | 340 |
| 2024 | Communications or public affairs | 63 | 19 | 8 | 2 | 4 | 1 | 2 | 65 | 35 | 170 |
| 2024 | Access to information and privacy | 74 | 0 | 14 | 0 | 0 | 0 | 11 | 84 | 16 | 20 |
| 2024 | Security | 64 | 17 | 19 | 0 | 0 | 0 | 0 | 64 | 36 | 25 |
| 2024 | Science and technology | 69 | 18 | 5 | 2 | 2 | 1 | 3 | 72 | 28 | 300 |
| 2024 | Legal services | 76 | 8 | 7 | 0 | 0 | 3 | 6 | 83 | 17 | 55 |
| 2024 | Administration and operations | 61 | 20 | 9 | 3 | 2 | 1 | 4 | 64 | 36 | 485 |
| 2024 | Human resources | 68 | 16 | 5 | 2 | 4 | 0 | 5 | 71 | 29 | 185 |
| 2024 | Financial management | 68 | 17 | 8 | 1 | 2 | 0 | 4 | 71 | 29 | 170 |
| 2024 | Procurement | 66 | 25 | 6 | 4 | 0 | 0 | 0 | 66 | 34 | 25 |
| 2024 | Real property | 59 | 28 | 0 | 0 | 6 | 0 | 8 | 64 | 36 | 15 |
| 2024 | Material management | 70 | 6 | 0 | 10 | 0 | 0 | 15 | 81 | 19 | 15 |
| 2024 | Information management | 63 | 23 | 8 | 3 | 0 | 0 | 3 | 65 | 35 | 55 |
| 2024 | Information technology | 63 | 18 | 10 | 3 | 4 | 0 | 3 | 65 | 35 | 205 |
| 2024 | Internal audit | 73 | 0 | 0 | 19 | 8 | 0 | 0 | 73 | 27 | 10 |
| 2024 | Evaluation | 70 | 18 | 6 | 3 | 3 | 0 | 0 | 70 | 30 | 35 |
| 2024 | Data sciences | 68 | 19 | 6 | 1 | 4 | 0 | 3 | 69 | 31 | 75 |
| 2024 | Policy | 64 | 20 | 6 | 3 | 3 | 0 | 3 | 67 | 33 | 470 |
| 2024 | Project management | 64 | 19 | 8 | 2 | 3 | 0 | 3 | 66 | 34 | 170 |
| 2024 | Other services to the public | 69 | 17 | 1 | 1 | 3 | 2 | 5 | 75 | 25 | 120 |
| 2024 | None of the above | 66 | 14 | 8 | 3 | 2 | 2 | 5 | 71 | 29 | 170 |
| 2022 | Client contact centre | 63 | 22 | 6 | 2 | 0 | 0 | 7 | 95 | ||
| 2022 | Federal regulators | 65 | 22 | 5 | 1 | 3 | 1 | 2 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 63 | 22 | 7 | 3 | 3 | 1 | 3 | 375 | ||
| 2022 | Communications or public affairs | 63 | 21 | 9 | 2 | 1 | 0 | 4 | 215 | ||
| 2022 | Access to information and privacy | 81 | 14 | 5 | 0 | 0 | 0 | 0 | 20 | ||
| 2022 | Security | 53 | 39 | 5 | 0 | 0 | 0 | 3 | 30 | ||
| 2022 | Science and technology | 78 | 10 | 4 | 1 | 1 | 1 | 4 | 350 | ||
| 2022 | Legal services | 70 | 15 | 7 | 3 | 0 | 0 | 5 | 60 | ||
| 2022 | Administration and operations | 65 | 19 | 6 | 3 | 1 | 0 | 6 | 480 | ||
| 2022 | Human resources | 73 | 16 | 2 | 3 | 2 | 1 | 3 | 245 | ||
| 2022 | Financial management | 70 | 15 | 4 | 2 | 2 | 0 | 6 | 210 | ||
| 2022 | Procurement | 62 | 25 | 5 | 3 | 2 | 0 | 3 | 40 | ||
| 2022 | Real property | 61 | 25 | 14 | 0 | 0 | 0 | 0 | 15 | ||
| 2022 | Material management | 45 | 47 | 0 | 0 | 0 | 0 | 7 | 10 | ||
| 2022 | Information management | 70 | 19 | 4 | 0 | 3 | 0 | 5 | 70 | ||
| 2022 | Information technology | 65 | 21 | 7 | 1 | 1 | 0 | 5 | 230 | ||
| 2022 | Internal audit | 62 | 16 | 8 | 5 | 0 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 81 | 6 | 4 | 2 | 2 | 0 | 5 | 40 | ||
| 2022 | Data sciences | 75 | 11 | 6 | 1 | 4 | 1 | 1 | 75 | ||
| 2022 | Policy | 73 | 17 | 6 | 1 | 1 | 0 | 2 | 545 | ||
| 2022 | Project management | 69 | 17 | 3 | 3 | 2 | 0 | 6 | 205 | ||
| 2022 | Other services to the public | 76 | 13 | 2 | 2 | 2 | 1 | 3 | 125 | ||
| 2022 | None of the above | 74 | 11 | 6 | 3 | 4 | 0 | 3 | 185 | ||
| 2020 | Client contact centre | 70 | 22 | 1 | 4 | 1 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 72 | 19 | 6 | 1 | 0 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 69 | 20 | 5 | 2 | 2 | 1 | 2 | 390 | ||
| 2020 | Communications or public affairs | 57 | 33 | 5 | 3 | 1 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 82 | 18 | 0 | 0 | 0 | 0 | 0 | 20 | ||
| 2020 | Security | 76 | 11 | 3 | 7 | 3 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 73 | 17 | 5 | 2 | 1 | 1 | 2 | 305 | ||
| 2020 | Library services | 70 | 8 | 22 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 87 | 11 | 2 | 0 | 0 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 70 | 19 | 6 | 3 | 0 | 0 | 2 | 470 | ||
| 2020 | Human resources | 76 | 14 | 5 | 1 | 0 | 0 | 4 | 200 | ||
| 2020 | Financial management | 70 | 21 | 5 | 2 | 0 | 0 | 3 | 185 | ||
| 2020 | Procurement | 65 | 27 | 0 | 3 | 5 | 0 | 0 | 35 | ||
| 2020 | Real property | 60 | 32 | 8 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 73 | 8 | 8 | 0 | 0 | 0 | 10 | 10 | ||
| 2020 | Information management | 65 | 24 | 1 | 4 | 4 | 0 | 1 | 70 | ||
| 2020 | Information technology | 64 | 24 | 7 | 2 | 0 | 0 | 2 | 235 | ||
| 2020 | Internal audit | 76 | 6 | 6 | 6 | 0 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 73 | 16 | 3 | 0 | 0 | 0 | 9 | 30 | ||
| 2020 | Data sciences | 84 | 14 | 0 | 2 | 0 | 0 | 0 | 55 | ||
| 2020 | Policy | 73 | 21 | 3 | 2 | 0 | 0 | 1 | 490 | ||
| 2020 | Project management | 74 | 18 | 3 | 3 | 1 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 68 | 24 | 2 | 2 | 0 | 1 | 2 | 135 | ||
| 2020 | None of the above | 74 | 14 | 5 | 3 | 1 | 0 | 3 | 175 | ||
| 2019 | Client contact centre | 47 | 27 | 18 | 2 | 2 | 0 | 2 | 85 | ||
| 2019 | Federal regulators | 53 | 27 | 10 | 4 | 4 | 1 | 1 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 53 | 29 | 10 | 3 | 4 | 0 | 1 | 420 | ||
| 2019 | Communications or public affairs | 58 | 27 | 8 | 4 | 2 | 0 | 1 | 175 | ||
| 2019 | Access to information and privacy | 74 | 26 | 0 | 0 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 77 | 19 | 4 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 66 | 21 | 8 | 1 | 1 | 1 | 2 | 285 | ||
| 2019 | Library services | 55 | 38 | 0 | 0 | 0 | 0 | 7 | 15 | ||
| 2019 | Legal services | 63 | 19 | 10 | 4 | 2 | 0 | 3 | 50 | ||
| 2019 | Administration and operations | 57 | 24 | 9 | 3 | 4 | 0 | 2 | 490 | ||
| 2019 | Human resources | 68 | 17 | 8 | 3 | 2 | 0 | 1 | 195 | ||
| 2019 | Financial management | 50 | 29 | 11 | 7 | 2 | 1 | 1 | 180 | ||
| 2019 | Procurement | 48 | 24 | 22 | 0 | 6 | 0 | 0 | 30 | ||
| 2019 | Real property | 54 | 32 | 7 | 7 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 54 | 28 | 10 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 54 | 28 | 11 | 2 | 1 | 0 | 3 | 85 | ||
| 2019 | Information technology | 58 | 24 | 8 | 6 | 2 | 0 | 1 | 250 | ||
| 2019 | Internal audit | 63 | 14 | 9 | 14 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 66 | 21 | 6 | 0 | 0 | 4 | 3 | 30 | ||
| 2019 | Data sciences | 75 | 16 | 9 | 0 | 0 | 0 | 0 | 50 | ||
| 2019 | Policy | 62 | 25 | 8 | 3 | 1 | 0 | 1 | 485 | ||
| 2019 | Project management | 58 | 25 | 12 | 2 | 1 | 1 | 2 | 165 | ||
| 2019 | Other services to the public | 52 | 30 | 7 | 5 | 1 | 1 | 4 | 105 | ||
| 2019 | None of the above | 60 | 21 | 9 | 4 | 3 | 1 | 2 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 67 | 14 | 9 | 0 | 2 | 0 | 8 | 73 | 27 | 90 |
| 2024 | Intelligence analysts | 72 | 8 | 10 | 2 | 7 | 0 | 2 | 74 | 26 | 50 |
| 2024 | Federal regulators | 63 | 17 | 6 | 6 | 6 | 1 | 1 | 64 | 36 | 255 |
| 2024 | Compliance, inspection and enforcement | 67 | 13 | 6 | 3 | 8 | 0 | 3 | 69 | 31 | 345 |
| 2024 | Communications or public affairs | 60 | 14 | 8 | 4 | 12 | 1 | 2 | 61 | 39 | 170 |
| 2024 | Access to information and privacy | 70 | 13 | 0 | 0 | 5 | 0 | 11 | 79 | 21 | 20 |
| 2024 | Security | 49 | 30 | 12 | 0 | 9 | 0 | 0 | 49 | 51 | 25 |
| 2024 | Science and technology | 70 | 14 | 5 | 3 | 5 | 1 | 3 | 73 | 27 | 300 |
| 2024 | Legal services | 61 | 21 | 5 | 5 | 2 | 3 | 3 | 65 | 35 | 55 |
| 2024 | Administration and operations | 62 | 17 | 7 | 5 | 5 | 1 | 3 | 65 | 35 | 485 |
| 2024 | Human resources | 67 | 14 | 4 | 4 | 8 | 0 | 3 | 69 | 31 | 185 |
| 2024 | Financial management | 73 | 10 | 8 | 3 | 2 | 0 | 4 | 76 | 24 | 170 |
| 2024 | Procurement | 60 | 10 | 15 | 4 | 11 | 0 | 0 | 60 | 40 | 25 |
| 2024 | Real property | 70 | 30 | 0 | 0 | 0 | 0 | 0 | 70 | 30 | 15 |
| 2024 | Material management | 53 | 11 | 0 | 0 | 20 | 0 | 16 | 63 | 37 | 15 |
| 2024 | Information management | 69 | 14 | 8 | 3 | 5 | 0 | 2 | 70 | 30 | 55 |
| 2024 | Information technology | 69 | 16 | 5 | 4 | 3 | 1 | 3 | 71 | 29 | 205 |
| 2024 | Internal audit | 81 | 19 | 0 | 0 | 0 | 0 | 0 | 81 | 19 | 10 |
| 2024 | Evaluation | 71 | 9 | 12 | 6 | 3 | 0 | 0 | 71 | 29 | 35 |
| 2024 | Data sciences | 60 | 14 | 7 | 5 | 10 | 1 | 3 | 62 | 38 | 75 |
| 2024 | Policy | 55 | 21 | 9 | 4 | 8 | 1 | 2 | 57 | 43 | 470 |
| 2024 | Project management | 63 | 15 | 8 | 4 | 6 | 0 | 4 | 66 | 34 | 170 |
| 2024 | Other services to the public | 74 | 9 | 4 | 2 | 4 | 2 | 4 | 79 | 21 | 120 |
| 2024 | None of the above | 66 | 14 | 5 | 4 | 6 | 1 | 5 | 70 | 30 | 170 |
| 2022 | Client contact centre | 69 | 13 | 7 | 4 | 1 | 0 | 6 | 95 | ||
| 2022 | Federal regulators | 67 | 18 | 5 | 4 | 3 | 1 | 2 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 66 | 15 | 8 | 3 | 4 | 1 | 3 | 375 | ||
| 2022 | Communications or public affairs | 66 | 17 | 7 | 2 | 4 | 0 | 4 | 210 | ||
| 2022 | Access to information and privacy | 69 | 12 | 6 | 4 | 9 | 0 | 0 | 20 | ||
| 2022 | Security | 62 | 11 | 12 | 10 | 2 | 0 | 3 | 30 | ||
| 2022 | Science and technology | 72 | 13 | 4 | 4 | 1 | 1 | 5 | 350 | ||
| 2022 | Legal services | 74 | 17 | 2 | 3 | 2 | 0 | 3 | 60 | ||
| 2022 | Administration and operations | 66 | 13 | 7 | 4 | 3 | 0 | 6 | 480 | ||
| 2022 | Human resources | 75 | 8 | 5 | 3 | 3 | 1 | 4 | 245 | ||
| 2022 | Financial management | 68 | 15 | 6 | 3 | 3 | 1 | 5 | 210 | ||
| 2022 | Procurement | 61 | 27 | 4 | 0 | 2 | 0 | 6 | 40 | ||
| 2022 | Real property | 66 | 13 | 21 | 0 | 0 | 0 | 0 | 15 | ||
| 2022 | Material management | 70 | 23 | 0 | 6 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 65 | 17 | 4 | 4 | 7 | 0 | 3 | 70 | ||
| 2022 | Information technology | 62 | 13 | 11 | 3 | 6 | 1 | 5 | 230 | ||
| 2022 | Internal audit | 59 | 12 | 0 | 0 | 19 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 78 | 11 | 2 | 4 | 0 | 0 | 5 | 40 | ||
| 2022 | Data sciences | 69 | 6 | 9 | 5 | 8 | 1 | 1 | 75 | ||
| 2022 | Policy | 67 | 16 | 9 | 2 | 4 | 0 | 2 | 545 | ||
| 2022 | Project management | 64 | 19 | 5 | 2 | 4 | 0 | 5 | 205 | ||
| 2022 | Other services to the public | 71 | 10 | 5 | 5 | 5 | 1 | 3 | 125 | ||
| 2022 | None of the above | 70 | 13 | 5 | 3 | 7 | 0 | 3 | 185 | ||
| 2020 | Client contact centre | 75 | 16 | 4 | 0 | 3 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 69 | 17 | 7 | 4 | 2 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 70 | 17 | 6 | 3 | 2 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 63 | 21 | 7 | 5 | 2 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 67 | 18 | 5 | 5 | 5 | 0 | 0 | 20 | ||
| 2020 | Security | 72 | 10 | 11 | 0 | 7 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 68 | 17 | 7 | 3 | 3 | 0 | 2 | 310 | ||
| 2020 | Library services | 47 | 7 | 30 | 15 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 71 | 18 | 6 | 4 | 0 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 70 | 16 | 6 | 3 | 3 | 0 | 2 | 465 | ||
| 2020 | Human resources | 70 | 11 | 5 | 5 | 6 | 0 | 4 | 195 | ||
| 2020 | Financial management | 77 | 13 | 4 | 4 | 1 | 0 | 2 | 185 | ||
| 2020 | Procurement | 64 | 19 | 8 | 5 | 3 | 0 | 0 | 35 | ||
| 2020 | Real property | 76 | 16 | 0 | 0 | 8 | 0 | 0 | 15 | ||
| 2020 | Material management | 68 | 15 | 8 | 0 | 0 | 0 | 9 | 10 | ||
| 2020 | Information management | 75 | 14 | 4 | 3 | 3 | 0 | 1 | 70 | ||
| 2020 | Information technology | 69 | 18 | 6 | 4 | 0 | 0 | 2 | 235 | ||
| 2020 | Internal audit | 58 | 12 | 12 | 0 | 12 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 72 | 21 | 7 | 0 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 78 | 14 | 5 | 2 | 2 | 0 | 0 | 55 | ||
| 2020 | Policy | 66 | 19 | 8 | 3 | 3 | 1 | 1 | 490 | ||
| 2020 | Project management | 69 | 13 | 7 | 6 | 3 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 63 | 20 | 6 | 5 | 4 | 1 | 1 | 135 | ||
| 2020 | None of the above | 68 | 13 | 6 | 5 | 6 | 0 | 2 | 170 | ||
| 2019 | Client contact centre | 64 | 17 | 11 | 1 | 4 | 1 | 1 | 85 | ||
| 2019 | Federal regulators | 54 | 22 | 8 | 7 | 7 | 0 | 1 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 62 | 18 | 8 | 6 | 4 | 0 | 1 | 420 | ||
| 2019 | Communications or public affairs | 57 | 19 | 14 | 2 | 7 | 1 | 1 | 175 | ||
| 2019 | Access to information and privacy | 66 | 26 | 9 | 0 | 0 | 0 | 0 | 10 | ||
| 2019 | Security | 65 | 31 | 0 | 0 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 66 | 19 | 5 | 5 | 3 | 1 | 1 | 285 | ||
| 2019 | Library services | 48 | 28 | 12 | 0 | 12 | 0 | 0 | 15 | ||
| 2019 | Legal services | 63 | 16 | 4 | 4 | 8 | 5 | 0 | 50 | ||
| 2019 | Administration and operations | 62 | 16 | 9 | 4 | 6 | 0 | 2 | 490 | ||
| 2019 | Human resources | 65 | 12 | 13 | 5 | 3 | 0 | 2 | 195 | ||
| 2019 | Financial management | 62 | 18 | 9 | 5 | 3 | 1 | 3 | 175 | ||
| 2019 | Procurement | 60 | 24 | 10 | 0 | 6 | 0 | 0 | 30 | ||
| 2019 | Real property | 72 | 14 | 14 | 0 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 75 | 0 | 17 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 67 | 22 | 2 | 3 | 2 | 0 | 3 | 85 | ||
| 2019 | Information technology | 61 | 21 | 8 | 5 | 4 | 0 | 1 | 250 | ||
| 2019 | Internal audit | 63 | 14 | 5 | 14 | 5 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 71 | 16 | 0 | 3 | 3 | 4 | 3 | 30 | ||
| 2019 | Data sciences | 72 | 12 | 11 | 4 | 2 | 0 | 0 | 50 | ||
| 2019 | Policy | 62 | 20 | 9 | 4 | 5 | 0 | 1 | 485 | ||
| 2019 | Project management | 58 | 17 | 13 | 5 | 6 | 0 | 1 | 165 | ||
| 2019 | Other services to the public | 55 | 15 | 13 | 6 | 5 | 1 | 5 | 105 | ||
| 2019 | None of the above | 61 | 19 | 10 | 5 | 3 | 1 | 1 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 66 | 11 | 3 | 2 | 0 | 0 | 19 | 81 | 19 | 90 |
| 2024 | Intelligence analysts | 64 | 10 | 6 | 2 | 1 | 0 | 18 | 78 | 22 | 50 |
| 2024 | Federal regulators | 55 | 14 | 7 | 4 | 2 | 1 | 17 | 68 | 32 | 255 |
| 2024 | Compliance, inspection and enforcement | 62 | 10 | 3 | 1 | 2 | 0 | 23 | 80 | 20 | 340 |
| 2024 | Communications or public affairs | 67 | 8 | 2 | 3 | 1 | 1 | 18 | 82 | 18 | 170 |
| 2024 | Access to information and privacy | 68 | 0 | 4 | 0 | 0 | 0 | 28 | 95 | 5 | 20 |
| 2024 | Security | 61 | 15 | 8 | 0 | 0 | 0 | 16 | 73 | 27 | 25 |
| 2024 | Science and technology | 66 | 10 | 3 | 2 | 1 | 1 | 17 | 81 | 19 | 300 |
| 2024 | Legal services | 65 | 10 | 7 | 0 | 0 | 0 | 17 | 79 | 21 | 55 |
| 2024 | Administration and operations | 57 | 11 | 5 | 2 | 1 | 0 | 23 | 75 | 25 | 490 |
| 2024 | Human resources | 65 | 8 | 3 | 1 | 1 | 0 | 22 | 84 | 16 | 185 |
| 2024 | Financial management | 70 | 10 | 7 | 2 | 2 | 0 | 10 | 77 | 23 | 170 |
| 2024 | Procurement | 44 | 22 | 10 | 4 | 0 | 0 | 20 | 55 | 45 | 25 |
| 2024 | Real property | 53 | 13 | 14 | 0 | 0 | 0 | 21 | 67 | 33 | 15 |
| 2024 | Material management | 52 | 23 | 5 | 0 | 0 | 0 | 20 | 65 | 35 | 15 |
| 2024 | Information management | 57 | 10 | 2 | 2 | 0 | 0 | 29 | 81 | 19 | 55 |
| 2024 | Information technology | 59 | 13 | 5 | 2 | 1 | 0 | 20 | 75 | 25 | 205 |
| 2024 | Internal audit | 74 | 0 | 0 | 0 | 10 | 0 | 16 | 88 | 12 | 10 |
| 2024 | Evaluation | 61 | 8 | 2 | 0 | 3 | 0 | 25 | 82 | 18 | 35 |
| 2024 | Data sciences | 74 | 5 | 4 | 1 | 4 | 0 | 12 | 85 | 15 | 75 |
| 2024 | Policy | 58 | 14 | 3 | 2 | 2 | 0 | 21 | 74 | 26 | 465 |
| 2024 | Project management | 65 | 9 | 4 | 2 | 1 | 0 | 19 | 80 | 20 | 170 |
| 2024 | Other services to the public | 61 | 5 | 3 | 1 | 4 | 1 | 24 | 81 | 19 | 120 |
| 2024 | None of the above | 57 | 9 | 4 | 1 | 3 | 1 | 26 | 77 | 23 | 170 |
| 2022 | Client contact centre | 70 | 7 | 4 | 2 | 1 | 0 | 15 | 95 | ||
| 2022 | Federal regulators | 60 | 15 | 3 | 2 | 1 | 1 | 18 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 60 | 12 | 5 | 2 | 1 | 1 | 18 | 375 | ||
| 2022 | Communications or public affairs | 70 | 7 | 2 | 1 | 1 | 0 | 20 | 215 | ||
| 2022 | Access to information and privacy | 76 | 4 | 0 | 0 | 0 | 0 | 20 | 20 | ||
| 2022 | Security | 53 | 10 | 6 | 8 | 0 | 0 | 22 | 30 | ||
| 2022 | Science and technology | 66 | 8 | 3 | 1 | 0 | 1 | 22 | 350 | ||
| 2022 | Legal services | 58 | 8 | 3 | 3 | 0 | 0 | 27 | 60 | ||
| 2022 | Administration and operations | 61 | 10 | 3 | 2 | 1 | 0 | 23 | 480 | ||
| 2022 | Human resources | 70 | 7 | 3 | 2 | 2 | 1 | 15 | 245 | ||
| 2022 | Financial management | 67 | 12 | 2 | 3 | 1 | 0 | 14 | 210 | ||
| 2022 | Procurement | 70 | 7 | 7 | 0 | 0 | 0 | 16 | 40 | ||
| 2022 | Real property | 67 | 6 | 8 | 0 | 0 | 0 | 19 | 15 | ||
| 2022 | Material management | 61 | 7 | 6 | 0 | 0 | 0 | 25 | 10 | ||
| 2022 | Information management | 65 | 10 | 3 | 0 | 2 | 0 | 20 | 70 | ||
| 2022 | Information technology | 61 | 10 | 5 | 1 | 1 | 0 | 21 | 230 | ||
| 2022 | Internal audit | 46 | 16 | 5 | 5 | 5 | 0 | 23 | 15 | ||
| 2022 | Evaluation | 69 | 3 | 2 | 2 | 0 | 0 | 24 | 40 | ||
| 2022 | Data sciences | 69 | 11 | 1 | 0 | 4 | 1 | 13 | 75 | ||
| 2022 | Policy | 66 | 9 | 4 | 1 | 1 | 0 | 18 | 545 | ||
| 2022 | Project management | 59 | 11 | 6 | 1 | 2 | 0 | 21 | 205 | ||
| 2022 | Other services to the public | 69 | 2 | 2 | 2 | 1 | 1 | 22 | 125 | ||
| 2022 | None of the above | 66 | 7 | 5 | 1 | 2 | 0 | 21 | 185 | ||
| 2020 | Client contact centre | 68 | 11 | 1 | 2 | 0 | 0 | 17 | 80 | ||
| 2020 | Federal regulators | 53 | 18 | 4 | 1 | 1 | 0 | 23 | 280 | ||
| 2020 | Compliance, inspection and enforcement | 59 | 14 | 3 | 1 | 1 | 1 | 21 | 390 | ||
| 2020 | Communications or public affairs | 61 | 9 | 4 | 1 | 1 | 0 | 24 | 150 | ||
| 2020 | Access to information and privacy | 79 | 5 | 0 | 0 | 0 | 0 | 15 | 20 | ||
| 2020 | Security | 70 | 10 | 4 | 6 | 3 | 0 | 7 | 25 | ||
| 2020 | Science and technology | 60 | 10 | 3 | 1 | 0 | 1 | 25 | 305 | ||
| 2020 | Library services | 55 | 7 | 15 | 0 | 0 | 0 | 22 | 15 | ||
| 2020 | Legal services | 73 | 2 | 6 | 0 | 0 | 0 | 19 | 40 | ||
| 2020 | Administration and operations | 62 | 9 | 3 | 1 | 0 | 0 | 24 | 465 | ||
| 2020 | Human resources | 65 | 9 | 6 | 0 | 1 | 0 | 19 | 200 | ||
| 2020 | Financial management | 66 | 12 | 5 | 2 | 1 | 1 | 14 | 185 | ||
| 2020 | Procurement | 75 | 11 | 0 | 0 | 3 | 0 | 11 | 35 | ||
| 2020 | Real property | 71 | 8 | 0 | 0 | 0 | 0 | 21 | 15 | ||
| 2020 | Material management | 68 | 15 | 0 | 0 | 0 | 0 | 17 | 10 | ||
| 2020 | Information management | 68 | 3 | 6 | 3 | 1 | 0 | 20 | 70 | ||
| 2020 | Information technology | 56 | 18 | 6 | 1 | 1 | 0 | 18 | 235 | ||
| 2020 | Internal audit | 64 | 12 | 0 | 0 | 6 | 0 | 18 | 15 | ||
| 2020 | Evaluation | 60 | 9 | 0 | 0 | 0 | 0 | 31 | 30 | ||
| 2020 | Data sciences | 75 | 9 | 0 | 2 | 0 | 0 | 14 | 55 | ||
| 2020 | Policy | 64 | 13 | 4 | 2 | 1 | 0 | 16 | 490 | ||
| 2020 | Project management | 61 | 12 | 4 | 0 | 1 | 1 | 21 | 165 | ||
| 2020 | Other services to the public | 64 | 7 | 3 | 1 | 1 | 0 | 25 | 130 | ||
| 2020 | None of the above | 64 | 13 | 2 | 1 | 2 | 0 | 18 | 170 | ||
| 2019 | Client contact centre | 63 | 7 | 8 | 1 | 1 | 0 | 19 | 85 | ||
| 2019 | Federal regulators | 50 | 16 | 5 | 4 | 1 | 1 | 22 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 56 | 12 | 5 | 2 | 1 | 0 | 24 | 420 | ||
| 2019 | Communications or public affairs | 61 | 14 | 6 | 2 | 0 | 0 | 18 | 170 | ||
| 2019 | Access to information and privacy | 83 | 9 | 0 | 0 | 0 | 0 | 9 | 10 | ||
| 2019 | Security | 75 | 17 | 8 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 60 | 10 | 4 | 1 | 0 | 1 | 24 | 285 | ||
| 2019 | Library services | 69 | 0 | 6 | 6 | 0 | 0 | 20 | 15 | ||
| 2019 | Legal services | 65 | 6 | 2 | 0 | 0 | 0 | 27 | 50 | ||
| 2019 | Administration and operations | 62 | 10 | 4 | 1 | 1 | 0 | 22 | 490 | ||
| 2019 | Human resources | 63 | 9 | 4 | 1 | 2 | 0 | 20 | 190 | ||
| 2019 | Financial management | 52 | 17 | 6 | 2 | 1 | 2 | 21 | 175 | ||
| 2019 | Procurement | 38 | 25 | 0 | 0 | 3 | 3 | 30 | 30 | ||
| 2019 | Real property | 41 | 0 | 20 | 0 | 0 | 0 | 39 | 15 | ||
| 2019 | Material management | 71 | 10 | 0 | 0 | 0 | 0 | 19 | 10 | ||
| 2019 | Information management | 65 | 14 | 2 | 0 | 0 | 0 | 19 | 85 | ||
| 2019 | Information technology | 56 | 16 | 6 | 4 | 1 | 0 | 17 | 245 | ||
| 2019 | Internal audit | 68 | 9 | 18 | 5 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 58 | 16 | 4 | 0 | 0 | 0 | 23 | 30 | ||
| 2019 | Data sciences | 74 | 7 | 4 | 2 | 0 | 0 | 14 | 50 | ||
| 2019 | Policy | 60 | 13 | 6 | 1 | 1 | 0 | 19 | 480 | ||
| 2019 | Project management | 55 | 14 | 6 | 2 | 1 | 0 | 23 | 165 | ||
| 2019 | Other services to the public | 60 | 9 | 2 | 1 | 0 | 1 | 27 | 105 | ||
| 2019 | None of the above | 58 | 10 | 4 | 1 | 2 | 1 | 23 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 73 | 11 | 5 | 0 | 0 | 0 | 11 | 82 | 18 | 90 |
| 2024 | Intelligence analysts | 82 | 13 | 4 | 0 | 1 | 0 | 0 | 82 | 18 | 50 |
| 2024 | Federal regulators | 62 | 21 | 8 | 3 | 1 | 2 | 3 | 65 | 35 | 255 |
| 2024 | Compliance, inspection and enforcement | 64 | 18 | 9 | 2 | 2 | 0 | 5 | 68 | 32 | 345 |
| 2024 | Communications or public affairs | 76 | 12 | 5 | 1 | 0 | 1 | 5 | 81 | 19 | 170 |
| 2024 | Access to information and privacy | 78 | 0 | 16 | 0 | 0 | 0 | 6 | 83 | 17 | 20 |
| 2024 | Security | 74 | 16 | 6 | 0 | 0 | 0 | 4 | 77 | 23 | 25 |
| 2024 | Science and technology | 77 | 16 | 3 | 1 | 1 | 1 | 2 | 79 | 21 | 300 |
| 2024 | Legal services | 73 | 13 | 5 | 2 | 0 | 2 | 6 | 79 | 21 | 55 |
| 2024 | Administration and operations | 68 | 16 | 5 | 3 | 2 | 1 | 6 | 73 | 27 | 485 |
| 2024 | Human resources | 77 | 8 | 5 | 1 | 1 | 0 | 8 | 84 | 16 | 185 |
| 2024 | Financial management | 76 | 12 | 5 | 2 | 1 | 0 | 4 | 79 | 21 | 170 |
| 2024 | Procurement | 52 | 14 | 19 | 8 | 4 | 0 | 3 | 54 | 46 | 25 |
| 2024 | Real property | 59 | 33 | 0 | 0 | 0 | 8 | 0 | 64 | 36 | 15 |
| 2024 | Material management | 47 | 12 | 17 | 10 | 0 | 0 | 15 | 55 | 45 | 15 |
| 2024 | Information management | 51 | 27 | 4 | 5 | 1 | 0 | 12 | 58 | 42 | 55 |
| 2024 | Information technology | 73 | 12 | 6 | 2 | 1 | 0 | 5 | 77 | 23 | 205 |
| 2024 | Internal audit | 92 | 8 | 0 | 0 | 0 | 0 | 0 | 92 | 8 | 10 |
| 2024 | Evaluation | 73 | 6 | 3 | 5 | 0 | 2 | 11 | 84 | 16 | 35 |
| 2024 | Data sciences | 79 | 10 | 4 | 0 | 1 | 0 | 6 | 84 | 16 | 75 |
| 2024 | Policy | 68 | 16 | 6 | 1 | 1 | 0 | 7 | 73 | 27 | 470 |
| 2024 | Project management | 67 | 16 | 6 | 2 | 1 | 0 | 8 | 73 | 27 | 170 |
| 2024 | Other services to the public | 59 | 22 | 8 | 2 | 2 | 1 | 6 | 63 | 37 | 120 |
| 2024 | None of the above | 69 | 11 | 4 | 2 | 1 | 2 | 12 | 80 | 20 | 170 |
| 2022 | Client contact centre | 72 | 10 | 6 | 2 | 0 | 0 | 10 | 95 | ||
| 2022 | Federal regulators | 65 | 21 | 8 | 1 | 0 | 1 | 3 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 65 | 18 | 9 | 2 | 2 | 1 | 4 | 375 | ||
| 2022 | Communications or public affairs | 80 | 8 | 4 | 0 | 1 | 0 | 7 | 210 | ||
| 2022 | Access to information and privacy | 73 | 21 | 0 | 0 | 0 | 0 | 6 | 20 | ||
| 2022 | Security | 75 | 15 | 2 | 0 | 4 | 0 | 3 | 30 | ||
| 2022 | Science and technology | 74 | 14 | 2 | 1 | 1 | 1 | 7 | 350 | ||
| 2022 | Legal services | 67 | 21 | 5 | 0 | 0 | 0 | 7 | 60 | ||
| 2022 | Administration and operations | 72 | 12 | 5 | 1 | 1 | 1 | 9 | 480 | ||
| 2022 | Human resources | 79 | 10 | 1 | 2 | 1 | 1 | 6 | 245 | ||
| 2022 | Financial management | 75 | 10 | 5 | 1 | 1 | 0 | 8 | 210 | ||
| 2022 | Procurement | 74 | 18 | 3 | 0 | 0 | 0 | 5 | 40 | ||
| 2022 | Real property | 53 | 26 | 15 | 0 | 0 | 0 | 6 | 15 | ||
| 2022 | Material management | 77 | 15 | 0 | 0 | 0 | 0 | 7 | 10 | ||
| 2022 | Information management | 78 | 8 | 0 | 3 | 2 | 3 | 6 | 70 | ||
| 2022 | Information technology | 75 | 10 | 4 | 1 | 1 | 0 | 8 | 230 | ||
| 2022 | Internal audit | 70 | 20 | 0 | 0 | 0 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 77 | 12 | 2 | 4 | 0 | 0 | 5 | 40 | ||
| 2022 | Data sciences | 79 | 6 | 4 | 1 | 3 | 1 | 5 | 75 | ||
| 2022 | Policy | 71 | 15 | 5 | 1 | 1 | 0 | 6 | 540 | ||
| 2022 | Project management | 68 | 15 | 6 | 3 | 0 | 1 | 7 | 205 | ||
| 2022 | Other services to the public | 72 | 16 | 6 | 1 | 1 | 1 | 3 | 125 | ||
| 2022 | None of the above | 75 | 11 | 2 | 0 | 3 | 0 | 8 | 185 | ||
| 2020 | Client contact centre | 67 | 16 | 10 | 1 | 1 | 1 | 3 | 80 | ||
| 2020 | Federal regulators | 59 | 30 | 7 | 2 | 1 | 0 | 1 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 60 | 26 | 6 | 3 | 2 | 1 | 1 | 390 | ||
| 2020 | Communications or public affairs | 71 | 18 | 5 | 0 | 0 | 1 | 5 | 150 | ||
| 2020 | Access to information and privacy | 64 | 20 | 0 | 11 | 0 | 0 | 5 | 15 | ||
| 2020 | Security | 83 | 6 | 7 | 0 | 0 | 0 | 3 | 25 | ||
| 2020 | Science and technology | 71 | 17 | 4 | 1 | 0 | 1 | 5 | 310 | ||
| 2020 | Library services | 75 | 10 | 15 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 79 | 16 | 2 | 0 | 0 | 0 | 2 | 40 | ||
| 2020 | Administration and operations | 74 | 16 | 5 | 1 | 0 | 0 | 4 | 470 | ||
| 2020 | Human resources | 83 | 7 | 3 | 1 | 1 | 0 | 4 | 200 | ||
| 2020 | Financial management | 79 | 13 | 5 | 1 | 1 | 0 | 3 | 185 | ||
| 2020 | Procurement | 57 | 27 | 11 | 2 | 3 | 0 | 0 | 35 | ||
| 2020 | Real property | 68 | 32 | 0 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 57 | 27 | 0 | 0 | 0 | 0 | 17 | 10 | ||
| 2020 | Information management | 85 | 10 | 5 | 0 | 0 | 0 | 0 | 70 | ||
| 2020 | Information technology | 72 | 16 | 6 | 1 | 1 | 1 | 3 | 235 | ||
| 2020 | Internal audit | 64 | 30 | 0 | 0 | 0 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 68 | 16 | 0 | 7 | 0 | 0 | 9 | 25 | ||
| 2020 | Data sciences | 81 | 9 | 0 | 0 | 0 | 4 | 5 | 55 | ||
| 2020 | Policy | 74 | 18 | 5 | 2 | 1 | 0 | 2 | 490 | ||
| 2020 | Project management | 70 | 16 | 10 | 2 | 1 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 65 | 21 | 5 | 2 | 1 | 1 | 6 | 130 | ||
| 2020 | None of the above | 74 | 14 | 3 | 1 | 1 | 1 | 5 | 170 | ||
| 2019 | Client contact centre | 64 | 14 | 15 | 1 | 3 | 0 | 4 | 85 | ||
| 2019 | Federal regulators | 59 | 23 | 12 | 1 | 2 | 0 | 4 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 60 | 22 | 12 | 3 | 1 | 0 | 2 | 420 | ||
| 2019 | Communications or public affairs | 73 | 14 | 5 | 2 | 2 | 0 | 4 | 175 | ||
| 2019 | Access to information and privacy | 57 | 34 | 0 | 0 | 9 | 0 | 0 | 10 | ||
| 2019 | Security | 82 | 9 | 0 | 4 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 71 | 16 | 4 | 2 | 1 | 1 | 5 | 285 | ||
| 2019 | Library services | 82 | 6 | 6 | 0 | 0 | 0 | 6 | 15 | ||
| 2019 | Legal services | 64 | 21 | 4 | 3 | 0 | 0 | 9 | 50 | ||
| 2019 | Administration and operations | 77 | 14 | 3 | 2 | 0 | 0 | 4 | 490 | ||
| 2019 | Human resources | 74 | 12 | 5 | 1 | 2 | 0 | 6 | 195 | ||
| 2019 | Financial management | 74 | 9 | 6 | 2 | 1 | 1 | 6 | 180 | ||
| 2019 | Procurement | 44 | 30 | 7 | 10 | 3 | 3 | 3 | 30 | ||
| 2019 | Real property | 73 | 7 | 14 | 0 | 0 | 0 | 7 | 15 | ||
| 2019 | Material management | 85 | 0 | 0 | 0 | 0 | 0 | 15 | 15 | ||
| 2019 | Information management | 80 | 10 | 2 | 0 | 0 | 0 | 8 | 85 | ||
| 2019 | Information technology | 74 | 13 | 5 | 1 | 1 | 0 | 4 | 245 | ||
| 2019 | Internal audit | 86 | 4 | 9 | 0 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 70 | 23 | 0 | 3 | 0 | 0 | 4 | 30 | ||
| 2019 | Data sciences | 84 | 7 | 5 | 2 | 0 | 0 | 2 | 50 | ||
| 2019 | Policy | 75 | 15 | 5 | 1 | 1 | 0 | 3 | 485 | ||
| 2019 | Project management | 70 | 20 | 4 | 1 | 1 | 1 | 3 | 165 | ||
| 2019 | Other services to the public | 67 | 17 | 5 | 2 | 1 | 1 | 8 | 105 | ||
| 2019 | None of the above | 72 | 14 | 6 | 1 | 0 | 1 | 6 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 63 | 11 | 7 | 7 | 3 | 0 | 9 | 69 | 31 | 90 |
| 2024 | Intelligence analysts | 67 | 23 | 2 | 0 | 8 | 0 | 0 | 67 | 33 | 50 |
| 2024 | Federal regulators | 64 | 18 | 9 | 3 | 2 | 2 | 3 | 67 | 33 | 255 |
| 2024 | Compliance, inspection and enforcement | 66 | 19 | 6 | 1 | 5 | 1 | 2 | 68 | 32 | 345 |
| 2024 | Communications or public affairs | 59 | 19 | 10 | 4 | 6 | 0 | 2 | 61 | 39 | 170 |
| 2024 | Access to information and privacy | 63 | 15 | 7 | 9 | 0 | 0 | 6 | 67 | 33 | 20 |
| 2024 | Security | 56 | 28 | 6 | 3 | 0 | 0 | 6 | 60 | 40 | 25 |
| 2024 | Science and technology | 69 | 18 | 6 | 2 | 3 | 0 | 2 | 70 | 30 | 300 |
| 2024 | Legal services | 59 | 14 | 13 | 6 | 5 | 2 | 2 | 61 | 39 | 55 |
| 2024 | Administration and operations | 50 | 18 | 11 | 7 | 9 | 0 | 4 | 53 | 47 | 490 |
| 2024 | Human resources | 62 | 14 | 10 | 3 | 7 | 0 | 3 | 64 | 36 | 185 |
| 2024 | Financial management | 62 | 20 | 7 | 4 | 4 | 0 | 3 | 64 | 36 | 170 |
| 2024 | Procurement | 55 | 29 | 9 | 0 | 4 | 0 | 3 | 57 | 43 | 25 |
| 2024 | Real property | 35 | 34 | 18 | 8 | 6 | 0 | 0 | 35 | 65 | 15 |
| 2024 | Material management | 57 | 15 | 8 | 0 | 13 | 0 | 7 | 61 | 39 | 15 |
| 2024 | Information management | 66 | 18 | 6 | 5 | 3 | 0 | 1 | 67 | 33 | 55 |
| 2024 | Information technology | 60 | 19 | 8 | 4 | 7 | 1 | 1 | 61 | 39 | 205 |
| 2024 | Internal audit | 39 | 18 | 0 | 10 | 34 | 0 | 0 | 39 | 61 | 10 |
| 2024 | Evaluation | 62 | 15 | 6 | 2 | 6 | 4 | 5 | 68 | 32 | 35 |
| 2024 | Data sciences | 62 | 10 | 11 | 6 | 7 | 0 | 3 | 65 | 35 | 75 |
| 2024 | Policy | 55 | 20 | 10 | 5 | 7 | 0 | 3 | 57 | 43 | 470 |
| 2024 | Project management | 54 | 12 | 11 | 6 | 8 | 1 | 7 | 59 | 41 | 170 |
| 2024 | Other services to the public | 61 | 12 | 12 | 1 | 8 | 0 | 5 | 65 | 35 | 120 |
| 2024 | None of the above | 56 | 15 | 7 | 4 | 7 | 2 | 9 | 63 | 37 | 170 |
| 2022 | Client contact centre | 68 | 11 | 9 | 0 | 4 | 0 | 9 | 95 | ||
| 2022 | Federal regulators | 76 | 13 | 4 | 1 | 2 | 1 | 3 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 70 | 15 | 6 | 2 | 3 | 0 | 4 | 380 | ||
| 2022 | Communications or public affairs | 70 | 14 | 4 | 1 | 1 | 1 | 7 | 215 | ||
| 2022 | Access to information and privacy | 70 | 4 | 4 | 12 | 0 | 4 | 5 | 20 | ||
| 2022 | Security | 71 | 16 | 7 | 3 | 0 | 0 | 3 | 30 | ||
| 2022 | Science and technology | 77 | 13 | 2 | 2 | 2 | 2 | 3 | 350 | ||
| 2022 | Legal services | 74 | 13 | 2 | 2 | 5 | 0 | 5 | 60 | ||
| 2022 | Administration and operations | 68 | 15 | 5 | 2 | 3 | 1 | 6 | 480 | ||
| 2022 | Human resources | 76 | 8 | 5 | 4 | 4 | 0 | 4 | 245 | ||
| 2022 | Financial management | 72 | 10 | 8 | 1 | 3 | 1 | 6 | 210 | ||
| 2022 | Procurement | 76 | 8 | 7 | 0 | 3 | 0 | 5 | 40 | ||
| 2022 | Real property | 59 | 13 | 8 | 0 | 14 | 0 | 6 | 15 | ||
| 2022 | Material management | 100 | 0 | 0 | 0 | 0 | 0 | 0 | 10 | ||
| 2022 | Information management | 68 | 21 | 2 | 2 | 2 | 0 | 5 | 70 | ||
| 2022 | Information technology | 70 | 15 | 5 | 2 | 4 | 0 | 4 | 230 | ||
| 2022 | Internal audit | 60 | 10 | 10 | 5 | 5 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 76 | 13 | 8 | 0 | 3 | 0 | 0 | 40 | ||
| 2022 | Data sciences | 69 | 16 | 2 | 1 | 7 | 0 | 4 | 75 | ||
| 2022 | Policy | 72 | 12 | 5 | 2 | 4 | 1 | 4 | 545 | ||
| 2022 | Project management | 71 | 11 | 6 | 3 | 2 | 1 | 5 | 205 | ||
| 2022 | Other services to the public | 74 | 12 | 4 | 3 | 3 | 1 | 2 | 125 | ||
| 2022 | None of the above | 67 | 15 | 8 | 2 | 3 | 1 | 4 | 185 | ||
| 2020 | Client contact centre | 68 | 15 | 5 | 4 | 5 | 1 | 1 | 80 | ||
| 2020 | Federal regulators | 78 | 14 | 5 | 1 | 1 | 1 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 73 | 17 | 5 | 1 | 1 | 1 | 2 | 390 | ||
| 2020 | Communications or public affairs | 72 | 14 | 7 | 3 | 3 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 89 | 6 | 0 | 0 | 0 | 0 | 5 | 15 | ||
| 2020 | Security | 80 | 10 | 3 | 4 | 0 | 0 | 3 | 25 | ||
| 2020 | Science and technology | 71 | 17 | 6 | 2 | 2 | 1 | 2 | 310 | ||
| 2020 | Library services | 70 | 7 | 15 | 0 | 7 | 0 | 0 | 15 | ||
| 2020 | Legal services | 84 | 9 | 2 | 5 | 0 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 71 | 12 | 8 | 2 | 3 | 1 | 4 | 470 | ||
| 2020 | Human resources | 72 | 14 | 7 | 2 | 2 | 0 | 3 | 195 | ||
| 2020 | Financial management | 79 | 10 | 4 | 4 | 1 | 0 | 2 | 185 | ||
| 2020 | Procurement | 74 | 13 | 8 | 3 | 2 | 0 | 0 | 35 | ||
| 2020 | Real property | 63 | 21 | 16 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 52 | 23 | 0 | 8 | 0 | 0 | 17 | 10 | ||
| 2020 | Information management | 76 | 11 | 4 | 7 | 0 | 2 | 0 | 70 | ||
| 2020 | Information technology | 74 | 16 | 4 | 2 | 2 | 1 | 2 | 235 | ||
| 2020 | Internal audit | 64 | 24 | 12 | 0 | 0 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 70 | 18 | 9 | 3 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 75 | 9 | 3 | 3 | 0 | 3 | 6 | 55 | ||
| 2020 | Policy | 76 | 12 | 6 | 2 | 3 | 0 | 1 | 490 | ||
| 2020 | Project management | 70 | 16 | 6 | 4 | 1 | 1 | 2 | 165 | ||
| 2020 | Other services to the public | 75 | 13 | 4 | 2 | 3 | 1 | 1 | 135 | ||
| 2020 | None of the above | 67 | 15 | 6 | 5 | 4 | 0 | 3 | 175 | ||
| 2019 | Client contact centre | 71 | 7 | 12 | 1 | 5 | 1 | 3 | 85 | ||
| 2019 | Federal regulators | 76 | 13 | 3 | 1 | 1 | 1 | 4 | 280 | ||
| 2019 | Compliance, inspection and enforcement | 78 | 14 | 3 | 2 | 1 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 75 | 10 | 8 | 1 | 2 | 1 | 3 | 175 | ||
| 2019 | Access to information and privacy | 66 | 25 | 0 | 0 | 0 | 9 | 0 | 10 | ||
| 2019 | Security | 70 | 13 | 0 | 4 | 13 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 77 | 14 | 3 | 2 | 0 | 1 | 3 | 285 | ||
| 2019 | Library services | 82 | 6 | 6 | 0 | 6 | 0 | 0 | 15 | ||
| 2019 | Legal services | 76 | 9 | 6 | 4 | 3 | 0 | 2 | 50 | ||
| 2019 | Administration and operations | 74 | 12 | 5 | 2 | 3 | 0 | 3 | 495 | ||
| 2019 | Human resources | 74 | 10 | 4 | 2 | 5 | 0 | 4 | 195 | ||
| 2019 | Financial management | 73 | 12 | 5 | 2 | 3 | 1 | 4 | 180 | ||
| 2019 | Procurement | 75 | 12 | 0 | 0 | 3 | 3 | 6 | 30 | ||
| 2019 | Real property | 54 | 21 | 19 | 7 | 0 | 0 | 0 | 15 | ||
| 2019 | Material management | 75 | 0 | 0 | 0 | 10 | 0 | 15 | 15 | ||
| 2019 | Information management | 72 | 13 | 6 | 3 | 1 | 0 | 4 | 85 | ||
| 2019 | Information technology | 70 | 13 | 4 | 5 | 5 | 1 | 2 | 250 | ||
| 2019 | Internal audit | 85 | 9 | 0 | 0 | 6 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 87 | 6 | 3 | 0 | 0 | 0 | 4 | 30 | ||
| 2019 | Data sciences | 79 | 5 | 9 | 2 | 5 | 0 | 0 | 50 | ||
| 2019 | Policy | 80 | 9 | 5 | 2 | 1 | 0 | 2 | 485 | ||
| 2019 | Project management | 76 | 7 | 7 | 4 | 3 | 1 | 3 | 165 | ||
| 2019 | Other services to the public | 75 | 12 | 3 | 1 | 2 | 2 | 5 | 105 | ||
| 2019 | None of the above | 73 | 10 | 9 | 2 | 3 | 0 | 2 | 210 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 49 | 18 | 15 | 6 | 3 | 1 | 9 | 55 | 45 | 90 |
| 2024 | Intelligence analysts | 57 | 21 | 14 | 2 | 5 | 0 | 0 | 57 | 43 | 50 |
| 2024 | Federal regulators | 54 | 28 | 8 | 2 | 5 | 0 | 3 | 56 | 44 | 250 |
| 2024 | Compliance, inspection and enforcement | 46 | 27 | 16 | 4 | 4 | 0 | 3 | 47 | 53 | 340 |
| 2024 | Communications or public affairs | 46 | 27 | 17 | 4 | 3 | 0 | 3 | 48 | 52 | 170 |
| 2024 | Access to information and privacy | 38 | 30 | 12 | 5 | 9 | 0 | 6 | 40 | 60 | 20 |
| 2024 | Security | 44 | 19 | 5 | 9 | 17 | 0 | 6 | 47 | 53 | 25 |
| 2024 | Science and technology | 53 | 27 | 9 | 4 | 4 | 0 | 3 | 55 | 45 | 300 |
| 2024 | Legal services | 52 | 21 | 17 | 2 | 4 | 2 | 2 | 54 | 46 | 55 |
| 2024 | Administration and operations | 46 | 26 | 15 | 4 | 6 | 0 | 4 | 48 | 52 | 490 |
| 2024 | Human resources | 51 | 26 | 10 | 5 | 3 | 0 | 6 | 54 | 46 | 185 |
| 2024 | Financial management | 50 | 25 | 11 | 4 | 6 | 0 | 4 | 52 | 48 | 170 |
| 2024 | Procurement | 45 | 24 | 3 | 17 | 7 | 0 | 3 | 47 | 53 | 25 |
| 2024 | Real property | 59 | 13 | 14 | 0 | 0 | 8 | 7 | 69 | 31 | 15 |
| 2024 | Material management | 54 | 16 | 16 | 0 | 0 | 0 | 15 | 63 | 37 | 15 |
| 2024 | Information management | 40 | 31 | 20 | 1 | 4 | 0 | 4 | 41 | 59 | 55 |
| 2024 | Information technology | 53 | 26 | 14 | 3 | 1 | 0 | 3 | 54 | 46 | 205 |
| 2024 | Internal audit | 49 | 8 | 43 | 0 | 0 | 0 | 0 | 49 | 51 | 10 |
| 2024 | Evaluation | 53 | 20 | 12 | 2 | 3 | 4 | 5 | 58 | 42 | 35 |
| 2024 | Data sciences | 53 | 28 | 6 | 3 | 7 | 0 | 3 | 54 | 46 | 75 |
| 2024 | Policy | 49 | 27 | 12 | 4 | 4 | 1 | 4 | 51 | 49 | 470 |
| 2024 | Project management | 50 | 27 | 11 | 4 | 2 | 0 | 6 | 53 | 47 | 170 |
| 2024 | Other services to the public | 46 | 30 | 14 | 4 | 3 | 0 | 3 | 48 | 52 | 120 |
| 2024 | None of the above | 46 | 22 | 11 | 8 | 3 | 2 | 8 | 51 | 49 | 170 |
| 2022 | Client contact centre | 52 | 23 | 13 | 4 | 4 | 0 | 5 | 95 | ||
| 2022 | Federal regulators | 52 | 27 | 13 | 3 | 1 | 0 | 3 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 43 | 29 | 16 | 6 | 3 | 0 | 3 | 375 | ||
| 2022 | Communications or public affairs | 52 | 22 | 13 | 7 | 4 | 1 | 2 | 215 | ||
| 2022 | Access to information and privacy | 38 | 16 | 18 | 14 | 9 | 0 | 5 | 20 | ||
| 2022 | Security | 49 | 18 | 11 | 14 | 5 | 0 | 4 | 30 | ||
| 2022 | Science and technology | 50 | 28 | 13 | 3 | 2 | 2 | 3 | 350 | ||
| 2022 | Legal services | 51 | 22 | 17 | 4 | 2 | 2 | 2 | 60 | ||
| 2022 | Administration and operations | 47 | 26 | 12 | 5 | 4 | 1 | 5 | 480 | ||
| 2022 | Human resources | 49 | 25 | 16 | 3 | 4 | 0 | 4 | 245 | ||
| 2022 | Financial management | 49 | 27 | 13 | 3 | 4 | 0 | 4 | 210 | ||
| 2022 | Procurement | 46 | 24 | 11 | 5 | 5 | 0 | 8 | 40 | ||
| 2022 | Real property | 41 | 47 | 6 | 0 | 0 | 0 | 6 | 15 | ||
| 2022 | Material management | 54 | 22 | 16 | 0 | 0 | 0 | 8 | 10 | ||
| 2022 | Information management | 46 | 28 | 11 | 7 | 5 | 0 | 3 | 70 | ||
| 2022 | Information technology | 51 | 28 | 9 | 5 | 2 | 1 | 5 | 230 | ||
| 2022 | Internal audit | 56 | 15 | 19 | 0 | 0 | 0 | 10 | 15 | ||
| 2022 | Evaluation | 45 | 28 | 19 | 4 | 0 | 0 | 5 | 40 | ||
| 2022 | Data sciences | 56 | 21 | 6 | 4 | 6 | 3 | 4 | 75 | ||
| 2022 | Policy | 50 | 23 | 15 | 6 | 3 | 0 | 3 | 545 | ||
| 2022 | Project management | 44 | 24 | 21 | 4 | 4 | 0 | 4 | 205 | ||
| 2022 | Other services to the public | 57 | 22 | 13 | 3 | 2 | 1 | 2 | 125 | ||
| 2022 | None of the above | 52 | 27 | 9 | 4 | 5 | 0 | 3 | 185 | ||
| 2020 | Client contact centre | 71 | 16 | 5 | 4 | 1 | 0 | 3 | 80 | ||
| 2020 | Federal regulators | 41 | 32 | 19 | 6 | 2 | 0 | 0 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 43 | 31 | 15 | 7 | 3 | 1 | 0 | 390 | ||
| 2020 | Communications or public affairs | 40 | 31 | 21 | 5 | 2 | 1 | 1 | 150 | ||
| 2020 | Access to information and privacy | 56 | 16 | 10 | 5 | 13 | 0 | 0 | 20 | ||
| 2020 | Security | 54 | 25 | 10 | 6 | 4 | 0 | 0 | 25 | ||
| 2020 | Science and technology | 42 | 30 | 17 | 6 | 2 | 1 | 1 | 310 | ||
| 2020 | Library services | 40 | 22 | 23 | 15 | 0 | 0 | 0 | 15 | ||
| 2020 | Legal services | 53 | 21 | 16 | 9 | 0 | 0 | 0 | 40 | ||
| 2020 | Administration and operations | 43 | 32 | 16 | 4 | 3 | 0 | 2 | 470 | ||
| 2020 | Human resources | 48 | 22 | 14 | 6 | 6 | 0 | 3 | 195 | ||
| 2020 | Financial management | 52 | 26 | 16 | 4 | 1 | 0 | 1 | 185 | ||
| 2020 | Procurement | 42 | 39 | 8 | 7 | 3 | 0 | 0 | 35 | ||
| 2020 | Real property | 60 | 16 | 8 | 16 | 0 | 0 | 0 | 15 | ||
| 2020 | Material management | 18 | 43 | 31 | 0 | 0 | 0 | 8 | 10 | ||
| 2020 | Information management | 48 | 31 | 16 | 4 | 0 | 0 | 1 | 70 | ||
| 2020 | Information technology | 48 | 26 | 17 | 3 | 3 | 1 | 1 | 235 | ||
| 2020 | Internal audit | 52 | 24 | 12 | 6 | 6 | 0 | 0 | 15 | ||
| 2020 | Evaluation | 61 | 36 | 0 | 3 | 0 | 0 | 0 | 30 | ||
| 2020 | Data sciences | 43 | 34 | 15 | 6 | 2 | 0 | 0 | 55 | ||
| 2020 | Policy | 42 | 29 | 17 | 9 | 3 | 0 | 1 | 495 | ||
| 2020 | Project management | 46 | 30 | 14 | 5 | 4 | 1 | 1 | 165 | ||
| 2020 | Other services to the public | 40 | 31 | 18 | 5 | 3 | 2 | 2 | 130 | ||
| 2020 | None of the above | 39 | 38 | 14 | 5 | 3 | 0 | 2 | 175 | ||
| 2019 | Client contact centre | 57 | 20 | 13 | 2 | 4 | 0 | 4 | 85 | ||
| 2019 | Federal regulators | 57 | 23 | 11 | 4 | 2 | 0 | 2 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 50 | 28 | 13 | 5 | 3 | 0 | 1 | 425 | ||
| 2019 | Communications or public affairs | 45 | 33 | 13 | 5 | 1 | 1 | 2 | 175 | ||
| 2019 | Access to information and privacy | 75 | 9 | 8 | 0 | 9 | 0 | 0 | 10 | ||
| 2019 | Security | 60 | 22 | 9 | 0 | 9 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 55 | 25 | 11 | 4 | 1 | 1 | 3 | 290 | ||
| 2019 | Library services | 41 | 33 | 0 | 6 | 13 | 0 | 7 | 15 | ||
| 2019 | Legal services | 60 | 27 | 8 | 2 | 0 | 0 | 2 | 50 | ||
| 2019 | Administration and operations | 54 | 26 | 12 | 3 | 2 | 0 | 3 | 490 | ||
| 2019 | Human resources | 56 | 27 | 9 | 4 | 3 | 0 | 1 | 195 | ||
| 2019 | Financial management | 54 | 23 | 15 | 4 | 2 | 1 | 3 | 175 | ||
| 2019 | Procurement | 38 | 35 | 14 | 3 | 6 | 0 | 3 | 30 | ||
| 2019 | Real property | 32 | 20 | 34 | 7 | 0 | 0 | 7 | 15 | ||
| 2019 | Material management | 69 | 23 | 0 | 0 | 0 | 0 | 8 | 15 | ||
| 2019 | Information management | 45 | 30 | 12 | 8 | 0 | 0 | 4 | 85 | ||
| 2019 | Information technology | 55 | 27 | 11 | 3 | 2 | 0 | 2 | 245 | ||
| 2019 | Internal audit | 68 | 18 | 9 | 5 | 0 | 0 | 0 | 20 | ||
| 2019 | Evaluation | 34 | 36 | 26 | 3 | 0 | 0 | 0 | 30 | ||
| 2019 | Data sciences | 59 | 14 | 16 | 7 | 3 | 0 | 0 | 50 | ||
| 2019 | Policy | 55 | 24 | 12 | 4 | 1 | 0 | 2 | 485 | ||
| 2019 | Project management | 61 | 21 | 10 | 4 | 2 | 1 | 1 | 165 | ||
| 2019 | Other services to the public | 48 | 29 | 12 | 4 | 3 | 1 | 4 | 105 | ||
| 2019 | None of the above | 58 | 21 | 13 | 3 | 2 | 0 | 2 | 210 |
| Survey year | Demographic | Very low (%) |
Low (%) |
Moderate (%) |
High (%) |
Very High (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 14 | 29 | 42 | 5 | 2 | 0 | 7 | 47 | 8 | 90 |
| 2024 | Intelligence analysts | 9 | 24 | 38 | 24 | 4 | 0 | 2 | 34 | 28 | 50 |
| 2024 | Federal regulators | 7 | 29 | 43 | 13 | 9 | 0 | 0 | 35 | 22 | 255 |
| 2024 | Compliance, inspection and enforcement | 10 | 30 | 43 | 11 | 7 | 0 | 0 | 39 | 18 | 340 |
| 2024 | Communications or public affairs | 7 | 29 | 36 | 18 | 9 | 2 | 0 | 36 | 27 | 170 |
| 2024 | Access to information and privacy | 15 | 27 | 34 | 10 | 14 | 0 | 0 | 42 | 24 | 20 |
| 2024 | Security | 3 | 25 | 49 | 17 | 6 | 0 | 0 | 28 | 23 | 25 |
| 2024 | Science and technology | 9 | 35 | 40 | 11 | 5 | 0 | 0 | 44 | 16 | 300 |
| 2024 | Legal services | 10 | 33 | 40 | 14 | 3 | 0 | 0 | 43 | 17 | 55 |
| 2024 | Administration and operations | 12 | 28 | 38 | 15 | 8 | 0 | 0 | 40 | 22 | 490 |
| 2024 | Human resources | 9 | 30 | 41 | 13 | 7 | 0 | 0 | 39 | 20 | 185 |
| 2024 | Financial management | 6 | 35 | 42 | 13 | 3 | 0 | 0 | 41 | 17 | 170 |
| 2024 | Procurement | 4 | 18 | 44 | 26 | 8 | 0 | 0 | 21 | 34 | 25 |
| 2024 | Real property | 6 | 32 | 26 | 14 | 22 | 0 | 0 | 39 | 36 | 15 |
| 2024 | Material management | 14 | 20 | 45 | 10 | 6 | 0 | 7 | 36 | 16 | 15 |
| 2024 | Information management | 10 | 42 | 32 | 10 | 5 | 0 | 0 | 53 | 15 | 55 |
| 2024 | Information technology | 14 | 31 | 31 | 16 | 7 | 0 | 0 | 45 | 24 | 210 |
| 2024 | Internal audit | 0 | 48 | 8 | 35 | 8 | 0 | 0 | 48 | 44 | 10 |
| 2024 | Evaluation | 16 | 27 | 42 | 12 | 3 | 0 | 0 | 43 | 15 | 35 |
| 2024 | Data sciences | 8 | 27 | 41 | 11 | 13 | 0 | 0 | 35 | 24 | 75 |
| 2024 | Policy | 5 | 28 | 39 | 18 | 10 | 0 | 0 | 33 | 28 | 470 |
| 2024 | Project management | 6 | 22 | 49 | 15 | 7 | 0 | 1 | 29 | 22 | 170 |
| 2024 | Other services to the public | 12 | 33 | 37 | 13 | 4 | 1 | 0 | 45 | 17 | 120 |
| 2024 | None of the above | 8 | 28 | 43 | 12 | 7 | 1 | 1 | 36 | 20 | 170 |
| 2022 | Client contact centre | 23 | 31 | 37 | 7 | 2 | 0 | 0 | 55 | 9 | 95 |
| 2022 | Federal regulators | 7 | 34 | 40 | 15 | 3 | 0 | 0 | 42 | 18 | 290 |
| 2022 | Compliance, inspection and enforcement | 9 | 36 | 41 | 10 | 4 | 0 | 0 | 45 | 14 | 380 |
| 2022 | Communications or public affairs | 11 | 33 | 40 | 10 | 5 | 0 | 0 | 45 | 15 | 210 |
| 2022 | Access to information and privacy | 22 | 27 | 15 | 22 | 15 | 0 | 0 | 48 | 37 | 20 |
| 2022 | Security | 6 | 25 | 37 | 29 | 3 | 0 | 0 | 31 | 32 | 30 |
| 2022 | Science and technology | 13 | 40 | 33 | 10 | 3 | 0 | 0 | 53 | 14 | 350 |
| 2022 | Legal services | 6 | 36 | 45 | 8 | 5 | 0 | 0 | 43 | 13 | 60 |
| 2022 | Administration and operations | 13 | 30 | 39 | 13 | 5 | 1 | 0 | 43 | 18 | 480 |
| 2022 | Human resources | 9 | 32 | 40 | 13 | 5 | 0 | 0 | 42 | 18 | 245 |
| 2022 | Financial management | 9 | 35 | 39 | 12 | 4 | 0 | 0 | 45 | 16 | 210 |
| 2022 | Procurement | 20 | 29 | 32 | 11 | 8 | 0 | 0 | 48 | 19 | 40 |
| 2022 | Real property | 7 | 13 | 60 | 20 | 0 | 0 | 0 | 21 | 20 | 15 |
| 2022 | Material management | 0 | 39 | 46 | 15 | 0 | 0 | 0 | 39 | 15 | 10 |
| 2022 | Information management | 13 | 35 | 36 | 5 | 11 | 0 | 0 | 48 | 16 | 70 |
| 2022 | Information technology | 14 | 26 | 38 | 14 | 8 | 0 | 1 | 41 | 22 | 230 |
| 2022 | Internal audit | 11 | 41 | 18 | 19 | 10 | 0 | 0 | 52 | 29 | 15 |
| 2022 | Evaluation | 17 | 37 | 35 | 7 | 4 | 0 | 0 | 54 | 11 | 40 |
| 2022 | Data sciences | 12 | 31 | 27 | 18 | 10 | 1 | 0 | 44 | 29 | 75 |
| 2022 | Policy | 8 | 27 | 40 | 16 | 8 | 0 | 0 | 35 | 25 | 545 |
| 2022 | Project management | 4 | 30 | 41 | 19 | 5 | 0 | 0 | 35 | 24 | 205 |
| 2022 | Other services to the public | 21 | 35 | 32 | 6 | 4 | 1 | 0 | 57 | 10 | 125 |
| 2022 | None of the above | 10 | 36 | 33 | 11 | 9 | 0 | 0 | 46 | 21 | 190 |
| 2020 | Client contact centre | 26 | 43 | 26 | 4 | 1 | 0 | 0 | 69 | 5 | 80 |
| 2020 | Federal regulators | 14 | 36 | 34 | 14 | 3 | 0 | 0 | 50 | 16 | 280 |
| 2020 | Compliance, inspection and enforcement | 12 | 40 | 35 | 10 | 2 | 1 | 0 | 53 | 12 | 395 |
| 2020 | Communications or public affairs | 8 | 37 | 37 | 12 | 5 | 0 | 0 | 45 | 18 | 150 |
| 2020 | Access to information and privacy | 5 | 25 | 49 | 0 | 21 | 0 | 0 | 30 | 21 | 20 |
| 2020 | Security | 16 | 22 | 28 | 27 | 7 | 0 | 0 | 38 | 34 | 25 |
| 2020 | Science and technology | 14 | 34 | 32 | 13 | 7 | 0 | 0 | 48 | 20 | 310 |
| 2020 | Library services | 17 | 30 | 15 | 23 | 15 | 0 | 0 | 47 | 38 | 15 |
| 2020 | Legal services | 9 | 43 | 28 | 18 | 2 | 0 | 0 | 52 | 21 | 40 |
| 2020 | Administration and operations | 20 | 35 | 31 | 9 | 4 | 0 | 0 | 55 | 14 | 470 |
| 2020 | Human resources | 12 | 34 | 32 | 19 | 3 | 0 | 0 | 46 | 22 | 200 |
| 2020 | Financial management | 19 | 37 | 33 | 8 | 3 | 0 | 0 | 56 | 11 | 185 |
| 2020 | Procurement | 13 | 23 | 45 | 13 | 5 | 0 | 0 | 36 | 19 | 35 |
| 2020 | Real property | 26 | 49 | 25 | 0 | 0 | 0 | 0 | 75 | 0 | 10 |
| 2020 | Material management | 24 | 8 | 51 | 8 | 0 | 0 | 9 | 35 | 9 | 10 |
| 2020 | Information management | 30 | 33 | 28 | 5 | 3 | 0 | 0 | 64 | 8 | 70 |
| 2020 | Information technology | 21 | 31 | 32 | 13 | 3 | 0 | 0 | 52 | 16 | 235 |
| 2020 | Internal audit | 17 | 41 | 24 | 12 | 6 | 0 | 0 | 58 | 18 | 15 |
| 2020 | Evaluation | 19 | 40 | 31 | 7 | 3 | 0 | 0 | 58 | 10 | 30 |
| 2020 | Data sciences | 20 | 29 | 34 | 8 | 5 | 0 | 4 | 51 | 13 | 55 |
| 2020 | Policy | 9 | 31 | 39 | 16 | 5 | 0 | 0 | 40 | 21 | 490 |
| 2020 | Project management | 16 | 27 | 34 | 17 | 4 | 2 | 0 | 44 | 22 | 165 |
| 2020 | Other services to the public | 14 | 37 | 27 | 18 | 4 | 0 | 0 | 51 | 22 | 135 |
| 2020 | None of the above | 12 | 31 | 35 | 16 | 5 | 1 | 1 | 43 | 22 | 175 |
| 2019 | Client contact centre | 22 | 35 | 30 | 8 | 4 | 0 | 1 | 57 | 12 | 85 |
| 2019 | Federal regulators | 14 | 37 | 33 | 11 | 5 | 0 | 0 | 52 | 16 | 280 |
| 2019 | Compliance, inspection and enforcement | 14 | 32 | 36 | 12 | 5 | 0 | 0 | 47 | 17 | 425 |
| 2019 | Communications or public affairs | 15 | 31 | 35 | 14 | 3 | 1 | 0 | 47 | 18 | 175 |
| 2019 | Access to information and privacy | 7 | 9 | 50 | 26 | 9 | 0 | 0 | 16 | 34 | 10 |
| 2019 | Security | 23 | 30 | 26 | 17 | 4 | 0 | 0 | 53 | 21 | 20 |
| 2019 | Science and technology | 22 | 37 | 28 | 9 | 3 | 0 | 0 | 60 | 12 | 285 |
| 2019 | Library services | 22 | 31 | 17 | 12 | 18 | 0 | 0 | 53 | 30 | 15 |
| 2019 | Legal services | 22 | 39 | 27 | 8 | 4 | 0 | 0 | 61 | 12 | 50 |
| 2019 | Administration and operations | 24 | 33 | 30 | 9 | 3 | 0 | 1 | 57 | 12 | 495 |
| 2019 | Human resources | 15 | 33 | 41 | 8 | 3 | 0 | 0 | 47 | 11 | 195 |
| 2019 | Financial management | 22 | 35 | 36 | 3 | 4 | 0 | 1 | 57 | 7 | 180 |
| 2019 | Procurement | 19 | 41 | 25 | 11 | 3 | 0 | 0 | 61 | 14 | 30 |
| 2019 | Real property | 26 | 34 | 27 | 14 | 0 | 0 | 0 | 59 | 14 | 15 |
| 2019 | Material management | 49 | 41 | 10 | 0 | 0 | 0 | 0 | 90 | 0 | 15 |
| 2019 | Information management | 25 | 48 | 19 | 4 | 1 | 2 | 0 | 75 | 6 | 85 |
| 2019 | Information technology | 18 | 36 | 32 | 11 | 2 | 0 | 0 | 54 | 14 | 250 |
| 2019 | Internal audit | 13 | 44 | 34 | 9 | 0 | 0 | 0 | 57 | 9 | 20 |
| 2019 | Evaluation | 19 | 44 | 28 | 6 | 3 | 0 | 0 | 62 | 10 | 30 |
| 2019 | Data sciences | 16 | 40 | 38 | 5 | 2 | 0 | 0 | 55 | 7 | 50 |
| 2019 | Policy | 14 | 39 | 34 | 11 | 2 | 0 | 0 | 53 | 13 | 485 |
| 2019 | Project management | 15 | 33 | 31 | 15 | 6 | 0 | 0 | 48 | 21 | 165 |
| 2019 | Other services to the public | 13 | 32 | 32 | 16 | 7 | 0 | 0 | 44 | 23 | 105 |
| 2019 | None of the above | 13 | 31 | 41 | 10 | 4 | 0 | 0 | 44 | 14 | 210 |
| Survey year | Demographic | Always/Almost always (%) |
Often (%) |
Sometimes (%) |
Rarely (%) |
Never/Almost never (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 4 | 16 | 42 | 22 | 14 | 0 | 2 | 37 | 20 | 90 |
| 2024 | Intelligence analysts | 5 | 26 | 41 | 21 | 5 | 0 | 2 | 26 | 32 | 50 |
| 2024 | Federal regulators | 12 | 20 | 40 | 23 | 4 | 1 | 0 | 27 | 32 | 255 |
| 2024 | Compliance, inspection and enforcement | 9 | 20 | 45 | 16 | 10 | 0 | 0 | 26 | 30 | 340 |
| 2024 | Communications or public affairs | 10 | 29 | 39 | 17 | 5 | 0 | 0 | 23 | 39 | 170 |
| 2024 | Access to information and privacy | 29 | 19 | 32 | 6 | 8 | 0 | 6 | 15 | 51 | 20 |
| 2024 | Security | 25 | 33 | 26 | 9 | 7 | 0 | 0 | 16 | 58 | 25 |
| 2024 | Science and technology | 5 | 20 | 38 | 25 | 11 | 1 | 0 | 37 | 25 | 300 |
| 2024 | Legal services | 10 | 19 | 37 | 22 | 13 | 0 | 0 | 34 | 29 | 55 |
| 2024 | Administration and operations | 15 | 20 | 34 | 19 | 11 | 0 | 1 | 30 | 35 | 490 |
| 2024 | Human resources | 10 | 30 | 36 | 15 | 8 | 0 | 0 | 23 | 40 | 185 |
| 2024 | Financial management | 11 | 16 | 42 | 22 | 9 | 0 | 0 | 31 | 27 | 170 |
| 2024 | Procurement | 17 | 37 | 30 | 8 | 8 | 0 | 0 | 16 | 54 | 25 |
| 2024 | Real property | 8 | 41 | 26 | 7 | 17 | 0 | 0 | 25 | 49 | 15 |
| 2024 | Material management | 25 | 16 | 30 | 15 | 10 | 5 | 0 | 26 | 43 | 15 |
| 2024 | Information management | 7 | 13 | 47 | 21 | 11 | 0 | 0 | 32 | 21 | 55 |
| 2024 | Information technology | 11 | 21 | 37 | 24 | 7 | 0 | 0 | 31 | 32 | 210 |
| 2024 | Internal audit | 18 | 0 | 56 | 26 | 0 | 0 | 0 | 26 | 18 | 10 |
| 2024 | Evaluation | 2 | 14 | 50 | 23 | 11 | 0 | 0 | 34 | 16 | 35 |
| 2024 | Data sciences | 18 | 29 | 31 | 14 | 8 | 0 | 0 | 22 | 47 | 75 |
| 2024 | Policy | 17 | 24 | 41 | 15 | 4 | 0 | 0 | 19 | 41 | 470 |
| 2024 | Project management | 11 | 26 | 37 | 18 | 8 | 0 | 1 | 26 | 37 | 170 |
| 2024 | Other services to the public | 6 | 20 | 37 | 20 | 17 | 1 | 0 | 37 | 25 | 120 |
| 2024 | None of the above | 11 | 22 | 36 | 18 | 11 | 1 | 1 | 29 | 34 | 170 |
| 2022 | Client contact centre | 5 | 15 | 34 | 29 | 17 | 0 | 0 | 45 | 21 | 95 |
| 2022 | Federal regulators | 6 | 19 | 44 | 25 | 6 | 1 | 0 | 31 | 24 | 290 |
| 2022 | Compliance, inspection and enforcement | 6 | 18 | 39 | 24 | 11 | 0 | 2 | 36 | 24 | 380 |
| 2022 | Communications or public affairs | 7 | 20 | 43 | 19 | 11 | 0 | 0 | 30 | 27 | 215 |
| 2022 | Access to information and privacy | 23 | 22 | 29 | 12 | 14 | 0 | 0 | 26 | 45 | 20 |
| 2022 | Security | 17 | 19 | 48 | 12 | 3 | 0 | 0 | 15 | 37 | 30 |
| 2022 | Science and technology | 4 | 16 | 34 | 30 | 14 | 0 | 0 | 45 | 20 | 350 |
| 2022 | Legal services | 9 | 20 | 40 | 23 | 6 | 1 | 0 | 30 | 30 | 60 |
| 2022 | Administration and operations | 7 | 16 | 42 | 20 | 14 | 0 | 1 | 34 | 24 | 480 |
| 2022 | Human resources | 10 | 21 | 33 | 21 | 14 | 0 | 0 | 35 | 32 | 245 |
| 2022 | Financial management | 8 | 15 | 45 | 24 | 9 | 0 | 0 | 32 | 23 | 210 |
| 2022 | Procurement | 13 | 22 | 28 | 26 | 10 | 0 | 0 | 37 | 35 | 40 |
| 2022 | Real property | 7 | 13 | 74 | 6 | 0 | 0 | 0 | 6 | 20 | 15 |
| 2022 | Material management | 6 | 7 | 39 | 32 | 15 | 0 | 0 | 47 | 14 | 10 |
| 2022 | Information management | 9 | 16 | 43 | 21 | 11 | 0 | 0 | 32 | 25 | 70 |
| 2022 | Information technology | 10 | 19 | 38 | 24 | 8 | 0 | 1 | 32 | 30 | 230 |
| 2022 | Internal audit | 10 | 32 | 36 | 17 | 5 | 0 | 0 | 22 | 42 | 15 |
| 2022 | Evaluation | 4 | 15 | 32 | 31 | 16 | 0 | 2 | 48 | 19 | 40 |
| 2022 | Data sciences | 16 | 22 | 41 | 13 | 8 | 0 | 0 | 21 | 38 | 75 |
| 2022 | Policy | 12 | 22 | 39 | 20 | 8 | 0 | 0 | 27 | 34 | 545 |
| 2022 | Project management | 10 | 24 | 36 | 23 | 7 | 0 | 0 | 30 | 34 | 205 |
| 2022 | Other services to the public | 9 | 12 | 35 | 27 | 14 | 2 | 1 | 43 | 21 | 125 |
| 2022 | None of the above | 12 | 15 | 42 | 19 | 10 | 0 | 1 | 30 | 27 | 185 |
| 2020 | Client contact centre | 4 | 17 | 43 | 22 | 14 | 0 | 0 | 36 | 21 | 80 |
| 2020 | Federal regulators | 12 | 19 | 38 | 24 | 8 | 0 | 0 | 32 | 30 | 280 |
| 2020 | Compliance, inspection and enforcement | 4 | 17 | 41 | 28 | 9 | 1 | 0 | 37 | 21 | 390 |
| 2020 | Communications or public affairs | 10 | 21 | 37 | 23 | 7 | 1 | 0 | 31 | 32 | 150 |
| 2020 | Access to information and privacy | 16 | 15 | 60 | 10 | 0 | 0 | 0 | 10 | 31 | 20 |
| 2020 | Security | 18 | 29 | 30 | 11 | 12 | 0 | 0 | 23 | 47 | 25 |
| 2020 | Science and technology | 11 | 20 | 35 | 24 | 10 | 0 | 0 | 35 | 30 | 310 |
| 2020 | Library services | 15 | 30 | 25 | 0 | 30 | 0 | 0 | 30 | 45 | 15 |
| 2020 | Legal services | 2 | 23 | 40 | 26 | 9 | 0 | 0 | 35 | 25 | 40 |
| 2020 | Administration and operations | 10 | 12 | 35 | 28 | 16 | 0 | 0 | 43 | 21 | 470 |
| 2020 | Human resources | 12 | 24 | 34 | 18 | 12 | 0 | 0 | 30 | 36 | 200 |
| 2020 | Financial management | 6 | 15 | 40 | 23 | 15 | 0 | 1 | 39 | 21 | 185 |
| 2020 | Procurement | 8 | 30 | 40 | 18 | 5 | 0 | 0 | 23 | 37 | 35 |
| 2020 | Real property | 8 | 0 | 39 | 37 | 16 | 0 | 0 | 53 | 8 | 15 |
| 2020 | Material management | 0 | 43 | 31 | 18 | 8 | 0 | 0 | 26 | 43 | 10 |
| 2020 | Information management | 4 | 12 | 38 | 28 | 18 | 0 | 0 | 46 | 16 | 70 |
| 2020 | Information technology | 8 | 20 | 36 | 26 | 9 | 1 | 0 | 36 | 28 | 235 |
| 2020 | Internal audit | 12 | 6 | 47 | 35 | 0 | 0 | 0 | 35 | 18 | 15 |
| 2020 | Evaluation | 7 | 25 | 28 | 35 | 6 | 0 | 0 | 41 | 32 | 30 |
| 2020 | Data sciences | 9 | 20 | 26 | 29 | 15 | 0 | 0 | 44 | 29 | 55 |
| 2020 | Policy | 12 | 22 | 38 | 22 | 6 | 0 | 0 | 28 | 34 | 490 |
| 2020 | Project management | 15 | 15 | 40 | 21 | 9 | 0 | 1 | 29 | 30 | 165 |
| 2020 | Other services to the public | 11 | 24 | 31 | 23 | 9 | 1 | 0 | 33 | 36 | 130 |
| 2020 | None of the above | 15 | 23 | 38 | 18 | 6 | 0 | 0 | 25 | 37 | 175 |
| 2019 | Client contact centre | 9 | 8 | 40 | 25 | 17 | 0 | 1 | 42 | 18 | 85 |
| 2019 | Federal regulators | 9 | 16 | 39 | 25 | 10 | 0 | 0 | 36 | 25 | 275 |
| 2019 | Compliance, inspection and enforcement | 9 | 15 | 40 | 23 | 12 | 0 | 0 | 36 | 24 | 425 |
| 2019 | Communications or public affairs | 8 | 19 | 40 | 26 | 7 | 0 | 0 | 33 | 27 | 175 |
| 2019 | Access to information and privacy | 33 | 34 | 33 | 0 | 0 | 0 | 0 | 0 | 67 | 10 |
| 2019 | Security | 8 | 31 | 12 | 33 | 16 | 0 | 0 | 49 | 39 | 20 |
| 2019 | Science and technology | 7 | 13 | 33 | 31 | 16 | 0 | 0 | 47 | 20 | 285 |
| 2019 | Library services | 25 | 6 | 27 | 12 | 30 | 0 | 0 | 41 | 32 | 15 |
| 2019 | Legal services | 6 | 14 | 29 | 36 | 15 | 0 | 0 | 51 | 20 | 50 |
| 2019 | Administration and operations | 7 | 13 | 34 | 28 | 16 | 0 | 1 | 45 | 21 | 490 |
| 2019 | Human resources | 8 | 18 | 37 | 25 | 13 | 0 | 0 | 38 | 25 | 195 |
| 2019 | Financial management | 7 | 7 | 42 | 32 | 11 | 0 | 1 | 43 | 15 | 175 |
| 2019 | Procurement | 0 | 20 | 38 | 28 | 13 | 0 | 0 | 41 | 20 | 30 |
| 2019 | Real property | 7 | 14 | 54 | 19 | 7 | 0 | 0 | 25 | 20 | 15 |
| 2019 | Material management | 0 | 0 | 7 | 66 | 27 | 0 | 0 | 93 | 0 | 15 |
| 2019 | Information management | 8 | 12 | 36 | 34 | 11 | 0 | 0 | 45 | 19 | 80 |
| 2019 | Information technology | 6 | 19 | 43 | 21 | 12 | 0 | 0 | 32 | 25 | 250 |
| 2019 | Internal audit | 5 | 18 | 50 | 10 | 17 | 0 | 0 | 27 | 23 | 20 |
| 2019 | Evaluation | 6 | 12 | 40 | 32 | 9 | 0 | 0 | 41 | 18 | 30 |
| 2019 | Data sciences | 7 | 11 | 40 | 30 | 12 | 0 | 0 | 42 | 18 | 50 |
| 2019 | Policy | 6 | 15 | 43 | 26 | 10 | 0 | 0 | 36 | 21 | 485 |
| 2019 | Project management | 13 | 15 | 38 | 23 | 11 | 0 | 0 | 34 | 28 | 165 |
| 2019 | Other services to the public | 10 | 19 | 42 | 23 | 6 | 0 | 1 | 29 | 29 | 100 |
| 2019 | None of the above | 13 | 16 | 36 | 24 | 10 | 0 | 2 | 35 | 29 | 210 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 33 | 35 | 20 | 4 | 3 | 3 | 2 | 71 | 7 | 90 |
| 2024 | Intelligence analysts | 25 | 43 | 11 | 7 | 10 | 4 | 0 | 70 | 18 | 50 |
| 2024 | Federal regulators | 27 | 41 | 18 | 6 | 4 | 4 | 0 | 71 | 10 | 255 |
| 2024 | Compliance, inspection and enforcement | 24 | 40 | 19 | 10 | 3 | 3 | 0 | 66 | 14 | 345 |
| 2024 | Communications or public affairs | 20 | 42 | 14 | 7 | 10 | 7 | 0 | 66 | 19 | 170 |
| 2024 | Access to information and privacy | 32 | 23 | 14 | 11 | 10 | 10 | 0 | 61 | 23 | 20 |
| 2024 | Security | 17 | 35 | 29 | 16 | 0 | 3 | 0 | 54 | 17 | 25 |
| 2024 | Science and technology | 31 | 39 | 15 | 7 | 5 | 3 | 0 | 72 | 12 | 300 |
| 2024 | Legal services | 27 | 45 | 18 | 4 | 7 | 0 | 0 | 71 | 10 | 55 |
| 2024 | Administration and operations | 28 | 38 | 14 | 10 | 6 | 4 | 1 | 69 | 16 | 485 |
| 2024 | Human resources | 21 | 47 | 14 | 11 | 3 | 2 | 1 | 71 | 15 | 185 |
| 2024 | Financial management | 24 | 43 | 16 | 9 | 3 | 6 | 0 | 71 | 12 | 170 |
| 2024 | Procurement | 4 | 45 | 28 | 10 | 8 | 0 | 4 | 51 | 19 | 25 |
| 2024 | Real property | 25 | 35 | 20 | 12 | 8 | 0 | 0 | 60 | 20 | 15 |
| 2024 | Material management | 26 | 22 | 46 | 0 | 6 | 0 | 0 | 48 | 6 | 15 |
| 2024 | Information management | 41 | 38 | 10 | 4 | 0 | 7 | 0 | 85 | 4 | 55 |
| 2024 | Information technology | 35 | 32 | 20 | 4 | 4 | 5 | 0 | 70 | 9 | 210 |
| 2024 | Internal audit | 18 | 20 | 45 | 8 | 8 | 0 | 0 | 38 | 17 | 10 |
| 2024 | Evaluation | 32 | 36 | 12 | 10 | 3 | 8 | 0 | 74 | 14 | 35 |
| 2024 | Data sciences | 14 | 28 | 21 | 13 | 12 | 9 | 3 | 47 | 29 | 75 |
| 2024 | Policy | 19 | 39 | 19 | 12 | 9 | 2 | 0 | 59 | 22 | 470 |
| 2024 | Project management | 20 | 38 | 23 | 8 | 6 | 4 | 0 | 61 | 15 | 170 |
| 2024 | Other services to the public | 32 | 37 | 12 | 7 | 5 | 6 | 0 | 74 | 13 | 120 |
| 2024 | None of the above | 25 | 36 | 21 | 8 | 7 | 3 | 1 | 63 | 15 | 170 |
| 2022 | Client contact centre | 38 | 43 | 8 | 4 | 0 | 6 | 0 | 86 | 5 | 95 |
| 2022 | Federal regulators | 37 | 37 | 14 | 5 | 3 | 3 | 0 | 77 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 36 | 42 | 12 | 6 | 2 | 1 | 0 | 79 | 9 | 380 |
| 2022 | Communications or public affairs | 27 | 46 | 15 | 4 | 4 | 3 | 0 | 76 | 9 | 215 |
| 2022 | Access to information and privacy | 51 | 8 | 25 | 6 | 10 | 0 | 0 | 59 | 16 | 20 |
| 2022 | Security | 13 | 52 | 7 | 11 | 13 | 3 | 0 | 68 | 25 | 30 |
| 2022 | Science and technology | 38 | 40 | 11 | 5 | 2 | 4 | 1 | 81 | 7 | 350 |
| 2022 | Legal services | 29 | 54 | 9 | 3 | 2 | 4 | 0 | 86 | 5 | 60 |
| 2022 | Administration and operations | 36 | 42 | 12 | 5 | 3 | 2 | 0 | 80 | 8 | 480 |
| 2022 | Human resources | 38 | 38 | 12 | 5 | 3 | 4 | 0 | 79 | 8 | 245 |
| 2022 | Financial management | 35 | 43 | 13 | 5 | 2 | 2 | 0 | 79 | 7 | 210 |
| 2022 | Procurement | 38 | 37 | 7 | 8 | 2 | 8 | 0 | 82 | 11 | 40 |
| 2022 | Real property | 47 | 45 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2022 | Material management | 38 | 46 | 16 | 0 | 0 | 0 | 0 | 84 | 0 | 10 |
| 2022 | Information management | 40 | 36 | 12 | 7 | 3 | 1 | 0 | 78 | 10 | 70 |
| 2022 | Information technology | 33 | 37 | 13 | 6 | 7 | 3 | 1 | 73 | 14 | 230 |
| 2022 | Internal audit | 36 | 34 | 15 | 10 | 5 | 0 | 0 | 70 | 15 | 15 |
| 2022 | Evaluation | 28 | 45 | 16 | 2 | 2 | 7 | 0 | 78 | 4 | 40 |
| 2022 | Data sciences | 22 | 31 | 19 | 19 | 6 | 4 | 0 | 55 | 26 | 75 |
| 2022 | Policy | 26 | 43 | 14 | 8 | 5 | 3 | 0 | 72 | 13 | 545 |
| 2022 | Project management | 21 | 45 | 11 | 12 | 5 | 5 | 0 | 70 | 18 | 205 |
| 2022 | Other services to the public | 36 | 36 | 18 | 4 | 4 | 1 | 1 | 73 | 9 | 125 |
| 2022 | None of the above | 33 | 41 | 12 | 4 | 6 | 3 | 1 | 77 | 11 | 185 |
| 2020 | Client contact centre | 52 | 31 | 6 | 5 | 1 | 4 | 0 | 87 | 7 | 80 |
| 2020 | Federal regulators | 48 | 43 | 7 | 1 | 1 | 1 | 0 | 92 | 2 | 275 |
| 2020 | Compliance, inspection and enforcement | 49 | 41 | 7 | 2 | 0 | 1 | 0 | 91 | 2 | 395 |
| 2020 | Communications or public affairs | 53 | 33 | 7 | 5 | 1 | 1 | 1 | 87 | 5 | 150 |
| 2020 | Access to information and privacy | 51 | 21 | 19 | 10 | 0 | 0 | 0 | 72 | 10 | 20 |
| 2020 | Security | 42 | 43 | 11 | 0 | 4 | 0 | 0 | 85 | 4 | 25 |
| 2020 | Science and technology | 46 | 36 | 10 | 4 | 2 | 1 | 1 | 83 | 7 | 310 |
| 2020 | Library services | 47 | 45 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Legal services | 36 | 32 | 25 | 2 | 5 | 0 | 0 | 68 | 7 | 40 |
| 2020 | Administration and operations | 53 | 34 | 9 | 1 | 1 | 2 | 1 | 89 | 2 | 470 |
| 2020 | Human resources | 54 | 34 | 8 | 2 | 0 | 2 | 0 | 90 | 2 | 200 |
| 2020 | Financial management | 54 | 36 | 7 | 2 | 0 | 1 | 0 | 91 | 2 | 185 |
| 2020 | Procurement | 61 | 28 | 3 | 3 | 3 | 3 | 0 | 92 | 6 | 35 |
| 2020 | Real property | 68 | 24 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 57 | 34 | 9 | 0 | 0 | 0 | 0 | 91 | 0 | 10 |
| 2020 | Information management | 54 | 34 | 5 | 4 | 1 | 2 | 0 | 89 | 6 | 70 |
| 2020 | Information technology | 48 | 39 | 11 | 1 | 0 | 0 | 0 | 88 | 1 | 235 |
| 2020 | Internal audit | 64 | 18 | 6 | 12 | 0 | 0 | 0 | 82 | 12 | 15 |
| 2020 | Evaluation | 31 | 47 | 10 | 0 | 3 | 0 | 9 | 86 | 4 | 30 |
| 2020 | Data sciences | 55 | 27 | 10 | 8 | 2 | 0 | 0 | 81 | 9 | 55 |
| 2020 | Policy | 45 | 40 | 8 | 4 | 1 | 1 | 0 | 87 | 5 | 490 |
| 2020 | Project management | 55 | 30 | 10 | 4 | 1 | 1 | 0 | 85 | 5 | 165 |
| 2020 | Other services to the public | 41 | 41 | 11 | 3 | 3 | 1 | 0 | 83 | 6 | 135 |
| 2020 | None of the above | 42 | 40 | 9 | 5 | 3 | 2 | 0 | 83 | 7 | 175 |
| 2019 | Client contact centre | 27 | 46 | 14 | 6 | 2 | 5 | 0 | 76 | 9 | 85 |
| 2019 | Federal regulators | 41 | 39 | 12 | 5 | 2 | 1 | 0 | 81 | 7 | 280 |
| 2019 | Compliance, inspection and enforcement | 39 | 39 | 11 | 7 | 2 | 2 | 0 | 80 | 9 | 425 |
| 2019 | Communications or public affairs | 40 | 35 | 15 | 5 | 1 | 4 | 0 | 79 | 6 | 175 |
| 2019 | Access to information and privacy | 25 | 41 | 17 | 9 | 0 | 9 | 0 | 72 | 9 | 10 |
| 2019 | Security | 43 | 33 | 7 | 8 | 4 | 5 | 0 | 79 | 13 | 20 |
| 2019 | Science and technology | 39 | 35 | 15 | 6 | 3 | 2 | 0 | 76 | 9 | 290 |
| 2019 | Library services | 53 | 29 | 6 | 12 | 0 | 0 | 0 | 82 | 12 | 15 |
| 2019 | Legal services | 36 | 50 | 6 | 2 | 6 | 0 | 0 | 86 | 8 | 50 |
| 2019 | Administration and operations | 43 | 36 | 11 | 4 | 3 | 2 | 1 | 81 | 8 | 490 |
| 2019 | Human resources | 54 | 35 | 6 | 4 | 0 | 1 | 0 | 90 | 4 | 195 |
| 2019 | Financial management | 47 | 38 | 9 | 3 | 3 | 1 | 1 | 85 | 5 | 180 |
| 2019 | Procurement | 56 | 30 | 11 | 0 | 3 | 0 | 0 | 86 | 3 | 30 |
| 2019 | Real property | 41 | 34 | 19 | 7 | 0 | 0 | 0 | 74 | 7 | 15 |
| 2019 | Material management | 93 | 0 | 0 | 0 | 0 | 0 | 7 | 100 | 0 | 15 |
| 2019 | Information management | 42 | 34 | 12 | 9 | 0 | 2 | 0 | 78 | 9 | 85 |
| 2019 | Information technology | 38 | 39 | 13 | 4 | 3 | 3 | 0 | 80 | 7 | 250 |
| 2019 | Internal audit | 36 | 46 | 5 | 5 | 8 | 0 | 0 | 82 | 13 | 20 |
| 2019 | Evaluation | 38 | 31 | 19 | 3 | 5 | 3 | 0 | 71 | 9 | 30 |
| 2019 | Data sciences | 38 | 46 | 11 | 2 | 0 | 3 | 0 | 87 | 2 | 50 |
| 2019 | Policy | 40 | 40 | 11 | 4 | 3 | 2 | 0 | 82 | 7 | 485 |
| 2019 | Project management | 42 | 39 | 9 | 7 | 2 | 1 | 0 | 81 | 9 | 165 |
| 2019 | Other services to the public | 31 | 32 | 23 | 7 | 4 | 2 | 1 | 65 | 12 | 105 |
| 2019 | None of the above | 33 | 39 | 15 | 3 | 5 | 5 | 0 | 77 | 8 | 210 |
| Survey year | Demographic | Excellent (%) |
Very good (%) |
Good (%) |
Fair (%) |
Poor (%) |
Total responses |
|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 10 | 33 | 34 | 19 | 4 | 90 |
| 2024 | Intelligence analysts | 7 | 29 | 48 | 14 | 2 | 50 |
| 2024 | Federal regulators | 9 | 24 | 41 | 18 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 12 | 24 | 33 | 22 | 9 | 340 |
| 2024 | Communications or public affairs | 10 | 18 | 34 | 30 | 9 | 170 |
| 2024 | Access to information and privacy | 8 | 0 | 54 | 23 | 14 | 20 |
| 2024 | Security | 7 | 11 | 52 | 13 | 18 | 25 |
| 2024 | Science and technology | 11 | 28 | 34 | 20 | 7 | 300 |
| 2024 | Legal services | 14 | 30 | 32 | 16 | 8 | 55 |
| 2024 | Administration and operations | 9 | 25 | 36 | 21 | 10 | 485 |
| 2024 | Human resources | 7 | 24 | 41 | 24 | 5 | 185 |
| 2024 | Financial management | 11 | 31 | 35 | 15 | 8 | 170 |
| 2024 | Procurement | 4 | 33 | 28 | 24 | 11 | 25 |
| 2024 | Real property | 23 | 35 | 14 | 28 | 0 | 15 |
| 2024 | Material management | 15 | 15 | 36 | 6 | 29 | 15 |
| 2024 | Information management | 14 | 19 | 45 | 15 | 6 | 55 |
| 2024 | Information technology | 13 | 24 | 36 | 21 | 6 | 210 |
| 2024 | Internal audit | 0 | 38 | 37 | 16 | 8 | 10 |
| 2024 | Evaluation | 10 | 30 | 42 | 18 | 0 | 35 |
| 2024 | Data sciences | 10 | 22 | 29 | 19 | 20 | 75 |
| 2024 | Policy | 8 | 27 | 33 | 22 | 10 | 470 |
| 2024 | Project management | 6 | 26 | 44 | 20 | 4 | 170 |
| 2024 | Other services to the public | 7 | 25 | 44 | 15 | 8 | 120 |
| 2024 | None of the above | 14 | 22 | 29 | 28 | 7 | 170 |
| 2022 | Client contact centre | 15 | 35 | 34 | 12 | 5 | 95 |
| 2022 | Federal regulators | 10 | 32 | 38 | 14 | 6 | 290 |
| 2022 | Compliance, inspection and enforcement | 8 | 31 | 35 | 21 | 6 | 380 |
| 2022 | Communications or public affairs | 7 | 29 | 33 | 23 | 7 | 215 |
| 2022 | Access to information and privacy | 8 | 32 | 30 | 18 | 13 | 20 |
| 2022 | Security | 2 | 22 | 33 | 32 | 11 | 30 |
| 2022 | Science and technology | 13 | 33 | 34 | 16 | 4 | 350 |
| 2022 | Legal services | 17 | 24 | 35 | 20 | 3 | 60 |
| 2022 | Administration and operations | 10 | 28 | 35 | 20 | 7 | 480 |
| 2022 | Human resources | 7 | 27 | 41 | 20 | 6 | 245 |
| 2022 | Financial management | 11 | 30 | 36 | 16 | 7 | 210 |
| 2022 | Procurement | 16 | 26 | 33 | 18 | 8 | 40 |
| 2022 | Real property | 13 | 14 | 46 | 27 | 0 | 15 |
| 2022 | Material management | 7 | 38 | 41 | 14 | 0 | 10 |
| 2022 | Information management | 17 | 25 | 31 | 18 | 9 | 70 |
| 2022 | Information technology | 15 | 23 | 31 | 24 | 7 | 230 |
| 2022 | Internal audit | 12 | 43 | 19 | 21 | 5 | 15 |
| 2022 | Evaluation | 16 | 36 | 39 | 8 | 0 | 40 |
| 2022 | Data sciences | 15 | 16 | 41 | 19 | 10 | 75 |
| 2022 | Policy | 7 | 24 | 39 | 22 | 8 | 545 |
| 2022 | Project management | 7 | 25 | 39 | 22 | 6 | 205 |
| 2022 | Other services to the public | 21 | 24 | 35 | 15 | 5 | 125 |
| 2022 | None of the above | 10 | 26 | 32 | 25 | 6 | 185 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 52 | 21 | 10 | 4 | 2 | 8 | 4 | 82 | 7 | 90 |
| 2024 | Intelligence analysts | 50 | 27 | 12 | 0 | 5 | 6 | 0 | 81 | 6 | 50 |
| 2024 | Federal regulators | 53 | 27 | 9 | 4 | 2 | 4 | 0 | 83 | 7 | 255 |
| 2024 | Compliance, inspection and enforcement | 51 | 26 | 12 | 3 | 5 | 3 | 0 | 79 | 8 | 345 |
| 2024 | Communications or public affairs | 52 | 23 | 8 | 8 | 4 | 3 | 1 | 79 | 12 | 170 |
| 2024 | Access to information and privacy | 61 | 21 | 9 | 10 | 0 | 0 | 0 | 81 | 10 | 20 |
| 2024 | Security | 54 | 30 | 12 | 0 | 0 | 0 | 3 | 88 | 0 | 25 |
| 2024 | Science and technology | 55 | 26 | 11 | 3 | 2 | 2 | 1 | 83 | 5 | 300 |
| 2024 | Legal services | 42 | 36 | 12 | 3 | 3 | 4 | 0 | 81 | 6 | 55 |
| 2024 | Administration and operations | 53 | 24 | 10 | 5 | 3 | 4 | 2 | 81 | 8 | 490 |
| 2024 | Human resources | 61 | 28 | 4 | 2 | 3 | 2 | 0 | 90 | 5 | 185 |
| 2024 | Financial management | 54 | 33 | 9 | 3 | 0 | 0 | 1 | 87 | 4 | 170 |
| 2024 | Procurement | 42 | 44 | 0 | 0 | 7 | 7 | 0 | 93 | 7 | 25 |
| 2024 | Real property | 19 | 55 | 11 | 0 | 0 | 15 | 0 | 87 | 0 | 15 |
| 2024 | Material management | 39 | 25 | 16 | 8 | 6 | 0 | 7 | 69 | 15 | 15 |
| 2024 | Information management | 59 | 26 | 9 | 1 | 2 | 3 | 0 | 87 | 3 | 55 |
| 2024 | Information technology | 61 | 17 | 11 | 3 | 2 | 5 | 1 | 83 | 6 | 210 |
| 2024 | Internal audit | 55 | 25 | 10 | 0 | 0 | 10 | 0 | 89 | 0 | 10 |
| 2024 | Evaluation | 50 | 27 | 12 | 2 | 5 | 2 | 0 | 79 | 8 | 35 |
| 2024 | Data sciences | 48 | 28 | 13 | 2 | 7 | 0 | 1 | 78 | 9 | 75 |
| 2024 | Policy | 43 | 31 | 11 | 7 | 5 | 3 | 1 | 77 | 12 | 470 |
| 2024 | Project management | 49 | 31 | 14 | 4 | 2 | 0 | 0 | 81 | 6 | 170 |
| 2024 | Other services to the public | 66 | 20 | 9 | 2 | 3 | 1 | 1 | 87 | 4 | 120 |
| 2024 | None of the above | 50 | 23 | 14 | 4 | 4 | 4 | 2 | 77 | 8 | 170 |
| 2022 | Client contact centre | 64 | 17 | 11 | 3 | 0 | 5 | 1 | 86 | 3 | 95 |
| 2022 | Federal regulators | 55 | 27 | 9 | 5 | 1 | 3 | 1 | 85 | 6 | 290 |
| 2022 | Compliance, inspection and enforcement | 52 | 27 | 11 | 2 | 4 | 3 | 1 | 82 | 7 | 380 |
| 2022 | Communications or public affairs | 61 | 24 | 7 | 2 | 3 | 2 | 1 | 88 | 5 | 215 |
| 2022 | Access to information and privacy | 67 | 15 | 8 | 6 | 0 | 4 | 0 | 86 | 6 | 20 |
| 2022 | Security | 51 | 23 | 11 | 7 | 4 | 5 | 0 | 78 | 11 | 30 |
| 2022 | Science and technology | 59 | 26 | 7 | 3 | 0 | 2 | 2 | 89 | 4 | 350 |
| 2022 | Legal services | 57 | 28 | 8 | 0 | 0 | 6 | 0 | 91 | 0 | 60 |
| 2022 | Administration and operations | 58 | 25 | 8 | 4 | 2 | 3 | 1 | 86 | 6 | 480 |
| 2022 | Human resources | 63 | 29 | 4 | 2 | 1 | 2 | 0 | 93 | 3 | 245 |
| 2022 | Financial management | 51 | 30 | 8 | 6 | 2 | 2 | 2 | 84 | 8 | 210 |
| 2022 | Procurement | 67 | 22 | 4 | 2 | 2 | 2 | 0 | 91 | 5 | 40 |
| 2022 | Real property | 66 | 13 | 15 | 7 | 0 | 0 | 0 | 78 | 7 | 15 |
| 2022 | Material management | 30 | 42 | 20 | 0 | 0 | 8 | 0 | 78 | 0 | 10 |
| 2022 | Information management | 55 | 23 | 9 | 4 | 1 | 5 | 2 | 84 | 6 | 70 |
| 2022 | Information technology | 53 | 26 | 10 | 4 | 1 | 6 | 0 | 84 | 6 | 230 |
| 2022 | Internal audit | 41 | 33 | 6 | 15 | 5 | 0 | 0 | 74 | 20 | 15 |
| 2022 | Evaluation | 53 | 34 | 2 | 4 | 2 | 5 | 0 | 91 | 7 | 40 |
| 2022 | Data sciences | 55 | 21 | 13 | 3 | 6 | 1 | 0 | 77 | 9 | 75 |
| 2022 | Policy | 53 | 29 | 10 | 3 | 2 | 2 | 1 | 84 | 6 | 545 |
| 2022 | Project management | 48 | 31 | 13 | 3 | 3 | 2 | 1 | 81 | 6 | 205 |
| 2022 | Other services to the public | 49 | 29 | 10 | 3 | 3 | 4 | 2 | 84 | 6 | 125 |
| 2022 | None of the above | 59 | 23 | 5 | 4 | 5 | 3 | 1 | 86 | 9 | 185 |
| 2020 | Client contact centre | 51 | 37 | 7 | 1 | 1 | 2 | 0 | 90 | 3 | 80 |
| 2020 | Federal regulators | 45 | 36 | 9 | 3 | 2 | 4 | 0 | 85 | 5 | 275 |
| 2020 | Compliance, inspection and enforcement | 47 | 33 | 10 | 5 | 1 | 3 | 1 | 84 | 6 | 390 |
| 2020 | Communications or public affairs | 57 | 24 | 12 | 3 | 1 | 4 | 0 | 84 | 4 | 150 |
| 2020 | Access to information and privacy | 59 | 26 | 5 | 5 | 5 | 0 | 0 | 85 | 10 | 20 |
| 2020 | Security | 63 | 18 | 3 | 7 | 4 | 4 | 0 | 84 | 12 | 25 |
| 2020 | Science and technology | 50 | 27 | 12 | 3 | 3 | 3 | 2 | 81 | 6 | 305 |
| 2020 | Library services | 62 | 15 | 15 | 8 | 0 | 0 | 0 | 77 | 8 | 15 |
| 2020 | Legal services | 59 | 16 | 20 | 0 | 2 | 3 | 0 | 77 | 2 | 40 |
| 2020 | Administration and operations | 56 | 22 | 12 | 3 | 2 | 4 | 1 | 82 | 5 | 470 |
| 2020 | Human resources | 61 | 20 | 7 | 6 | 2 | 4 | 1 | 85 | 8 | 200 |
| 2020 | Financial management | 55 | 30 | 8 | 4 | 1 | 2 | 0 | 87 | 5 | 180 |
| 2020 | Procurement | 47 | 24 | 16 | 8 | 3 | 3 | 0 | 73 | 11 | 35 |
| 2020 | Real property | 76 | 24 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 45 | 27 | 20 | 0 | 0 | 0 | 8 | 78 | 0 | 10 |
| 2020 | Information management | 61 | 20 | 7 | 6 | 3 | 3 | 0 | 84 | 9 | 70 |
| 2020 | Information technology | 55 | 26 | 12 | 3 | 1 | 3 | 1 | 84 | 4 | 230 |
| 2020 | Internal audit | 46 | 24 | 6 | 12 | 6 | 6 | 0 | 74 | 19 | 15 |
| 2020 | Evaluation | 41 | 26 | 18 | 3 | 3 | 0 | 9 | 73 | 7 | 30 |
| 2020 | Data sciences | 57 | 16 | 16 | 3 | 3 | 5 | 0 | 76 | 7 | 55 |
| 2020 | Policy | 46 | 31 | 12 | 6 | 2 | 3 | 0 | 79 | 8 | 485 |
| 2020 | Project management | 57 | 17 | 14 | 6 | 2 | 2 | 1 | 77 | 8 | 165 |
| 2020 | Other services to the public | 45 | 28 | 14 | 4 | 4 | 4 | 2 | 77 | 8 | 135 |
| 2020 | None of the above | 42 | 29 | 14 | 4 | 5 | 5 | 1 | 76 | 9 | 175 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 48 | 27 | 8 | 5 | 8 | 2 | 3 | 78 | 13 | 90 |
| 2024 | Intelligence analysts | 44 | 20 | 6 | 13 | 15 | 2 | 0 | 66 | 28 | 50 |
| 2024 | Federal regulators | 41 | 27 | 10 | 11 | 10 | 1 | 0 | 69 | 21 | 255 |
| 2024 | Compliance, inspection and enforcement | 40 | 23 | 13 | 11 | 10 | 2 | 0 | 65 | 22 | 345 |
| 2024 | Communications or public affairs | 43 | 27 | 5 | 11 | 10 | 3 | 0 | 73 | 22 | 170 |
| 2024 | Access to information and privacy | 61 | 9 | 10 | 9 | 5 | 0 | 6 | 75 | 15 | 20 |
| 2024 | Security | 37 | 35 | 4 | 14 | 8 | 0 | 3 | 74 | 22 | 25 |
| 2024 | Science and technology | 49 | 24 | 11 | 9 | 6 | 1 | 0 | 74 | 15 | 300 |
| 2024 | Legal services | 43 | 17 | 16 | 13 | 9 | 2 | 0 | 61 | 23 | 55 |
| 2024 | Administration and operations | 46 | 25 | 8 | 11 | 7 | 1 | 1 | 73 | 19 | 490 |
| 2024 | Human resources | 53 | 24 | 6 | 9 | 4 | 2 | 1 | 80 | 14 | 185 |
| 2024 | Financial management | 45 | 32 | 12 | 5 | 5 | 0 | 1 | 78 | 10 | 170 |
| 2024 | Procurement | 40 | 43 | 4 | 3 | 7 | 4 | 0 | 86 | 10 | 25 |
| 2024 | Real property | 33 | 34 | 19 | 7 | 7 | 0 | 0 | 67 | 14 | 15 |
| 2024 | Material management | 39 | 21 | 0 | 14 | 16 | 4 | 7 | 67 | 33 | 15 |
| 2024 | Information management | 51 | 30 | 7 | 5 | 3 | 4 | 0 | 84 | 9 | 55 |
| 2024 | Information technology | 51 | 26 | 7 | 5 | 10 | 1 | 0 | 79 | 15 | 210 |
| 2024 | Internal audit | 16 | 29 | 10 | 30 | 16 | 0 | 0 | 45 | 45 | 10 |
| 2024 | Evaluation | 46 | 13 | 11 | 25 | 5 | 0 | 0 | 59 | 30 | 35 |
| 2024 | Data sciences | 40 | 18 | 9 | 15 | 17 | 0 | 1 | 59 | 32 | 75 |
| 2024 | Policy | 38 | 26 | 10 | 11 | 13 | 2 | 0 | 65 | 24 | 470 |
| 2024 | Project management | 47 | 22 | 9 | 12 | 10 | 0 | 1 | 69 | 22 | 170 |
| 2024 | Other services to the public | 52 | 26 | 11 | 7 | 4 | 0 | 1 | 78 | 11 | 120 |
| 2024 | None of the above | 40 | 26 | 11 | 9 | 11 | 2 | 1 | 68 | 21 | 170 |
| 2022 | Client contact centre | 62 | 21 | 3 | 7 | 4 | 3 | 0 | 85 | 12 | 95 |
| 2022 | Federal regulators | 48 | 27 | 7 | 10 | 6 | 2 | 0 | 76 | 17 | 290 |
| 2022 | Compliance, inspection and enforcement | 42 | 26 | 11 | 11 | 8 | 1 | 0 | 69 | 19 | 380 |
| 2022 | Communications or public affairs | 50 | 26 | 7 | 8 | 7 | 1 | 1 | 78 | 15 | 215 |
| 2022 | Access to information and privacy | 54 | 14 | 18 | 0 | 15 | 0 | 0 | 67 | 15 | 20 |
| 2022 | Security | 46 | 16 | 9 | 8 | 17 | 5 | 0 | 65 | 26 | 30 |
| 2022 | Science and technology | 49 | 25 | 9 | 8 | 5 | 3 | 1 | 77 | 14 | 350 |
| 2022 | Legal services | 46 | 28 | 8 | 8 | 5 | 6 | 0 | 79 | 13 | 60 |
| 2022 | Administration and operations | 51 | 26 | 8 | 7 | 6 | 2 | 0 | 79 | 13 | 480 |
| 2022 | Human resources | 57 | 25 | 8 | 5 | 3 | 2 | 1 | 84 | 8 | 245 |
| 2022 | Financial management | 47 | 27 | 7 | 10 | 6 | 2 | 2 | 77 | 17 | 210 |
| 2022 | Procurement | 52 | 29 | 6 | 8 | 4 | 0 | 0 | 81 | 12 | 40 |
| 2022 | Real property | 53 | 19 | 15 | 7 | 0 | 7 | 0 | 77 | 7 | 15 |
| 2022 | Material management | 24 | 38 | 38 | 0 | 0 | 0 | 0 | 62 | 0 | 10 |
| 2022 | Information management | 54 | 19 | 7 | 12 | 6 | 0 | 1 | 74 | 18 | 70 |
| 2022 | Information technology | 52 | 23 | 8 | 10 | 6 | 1 | 0 | 75 | 17 | 230 |
| 2022 | Internal audit | 35 | 24 | 20 | 11 | 10 | 0 | 0 | 59 | 21 | 15 |
| 2022 | Evaluation | 49 | 24 | 7 | 12 | 8 | 0 | 0 | 73 | 20 | 40 |
| 2022 | Data sciences | 45 | 22 | 9 | 12 | 10 | 2 | 0 | 68 | 23 | 75 |
| 2022 | Policy | 41 | 26 | 10 | 13 | 8 | 2 | 1 | 69 | 21 | 545 |
| 2022 | Project management | 43 | 26 | 11 | 11 | 9 | 1 | 0 | 69 | 20 | 205 |
| 2022 | Other services to the public | 44 | 22 | 15 | 9 | 9 | 1 | 2 | 67 | 18 | 125 |
| 2022 | None of the above | 52 | 18 | 6 | 12 | 9 | 3 | 1 | 73 | 21 | 190 |
| 2020 | Client contact centre | 36 | 44 | 4 | 12 | 2 | 1 | 0 | 82 | 15 | 80 |
| 2020 | Federal regulators | 35 | 35 | 10 | 13 | 6 | 1 | 0 | 70 | 20 | 280 |
| 2020 | Compliance, inspection and enforcement | 35 | 31 | 12 | 11 | 8 | 2 | 1 | 68 | 20 | 390 |
| 2020 | Communications or public affairs | 43 | 33 | 8 | 8 | 7 | 0 | 0 | 76 | 16 | 150 |
| 2020 | Access to information and privacy | 31 | 34 | 15 | 10 | 10 | 0 | 0 | 64 | 20 | 20 |
| 2020 | Security | 61 | 20 | 0 | 10 | 4 | 4 | 0 | 85 | 15 | 25 |
| 2020 | Science and technology | 38 | 27 | 11 | 12 | 8 | 3 | 1 | 67 | 21 | 310 |
| 2020 | Library services | 53 | 24 | 7 | 15 | 0 | 0 | 0 | 77 | 15 | 15 |
| 2020 | Legal services | 40 | 32 | 9 | 7 | 12 | 0 | 0 | 72 | 19 | 40 |
| 2020 | Administration and operations | 47 | 24 | 11 | 10 | 5 | 2 | 1 | 73 | 16 | 465 |
| 2020 | Human resources | 48 | 28 | 11 | 5 | 5 | 2 | 1 | 78 | 10 | 200 |
| 2020 | Financial management | 42 | 33 | 10 | 9 | 4 | 1 | 1 | 77 | 13 | 185 |
| 2020 | Procurement | 39 | 24 | 13 | 8 | 13 | 3 | 0 | 65 | 22 | 35 |
| 2020 | Real property | 55 | 37 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 49 | 9 | 23 | 11 | 0 | 0 | 8 | 63 | 12 | 10 |
| 2020 | Information management | 46 | 27 | 11 | 7 | 6 | 2 | 1 | 76 | 13 | 70 |
| 2020 | Information technology | 40 | 29 | 13 | 10 | 7 | 0 | 1 | 70 | 17 | 230 |
| 2020 | Internal audit | 34 | 24 | 6 | 24 | 12 | 0 | 0 | 58 | 36 | 15 |
| 2020 | Evaluation | 22 | 28 | 34 | 10 | 7 | 0 | 0 | 50 | 16 | 30 |
| 2020 | Data sciences | 44 | 19 | 15 | 15 | 5 | 2 | 0 | 64 | 21 | 55 |
| 2020 | Policy | 38 | 27 | 11 | 14 | 8 | 2 | 0 | 66 | 23 | 495 |
| 2020 | Project management | 46 | 23 | 12 | 12 | 6 | 1 | 0 | 70 | 19 | 165 |
| 2020 | Other services to the public | 37 | 28 | 15 | 11 | 7 | 2 | 0 | 66 | 19 | 135 |
| 2020 | None of the above | 35 | 24 | 13 | 13 | 10 | 3 | 2 | 62 | 24 | 170 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 53 | 29 | 6 | 4 | 4 | 1 | 3 | 85 | 9 | 90 |
| 2024 | Intelligence analysts | 54 | 26 | 6 | 6 | 7 | 2 | 0 | 81 | 13 | 50 |
| 2024 | Federal regulators | 53 | 30 | 8 | 4 | 4 | 1 | 0 | 84 | 8 | 255 |
| 2024 | Compliance, inspection and enforcement | 51 | 28 | 8 | 6 | 5 | 2 | 0 | 81 | 11 | 345 |
| 2024 | Communications or public affairs | 54 | 26 | 4 | 7 | 5 | 3 | 1 | 84 | 12 | 170 |
| 2024 | Access to information and privacy | 61 | 24 | 10 | 5 | 0 | 0 | 0 | 85 | 5 | 20 |
| 2024 | Security | 51 | 31 | 4 | 4 | 8 | 0 | 3 | 84 | 12 | 25 |
| 2024 | Science and technology | 59 | 24 | 8 | 6 | 2 | 1 | 1 | 84 | 8 | 300 |
| 2024 | Legal services | 54 | 26 | 9 | 3 | 7 | 2 | 0 | 81 | 10 | 55 |
| 2024 | Administration and operations | 53 | 27 | 8 | 5 | 5 | 1 | 1 | 82 | 11 | 490 |
| 2024 | Human resources | 61 | 27 | 4 | 1 | 3 | 2 | 1 | 92 | 4 | 185 |
| 2024 | Financial management | 53 | 33 | 7 | 2 | 4 | 0 | 1 | 86 | 7 | 170 |
| 2024 | Procurement | 54 | 25 | 4 | 7 | 7 | 0 | 3 | 82 | 14 | 25 |
| 2024 | Real property | 54 | 35 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 15 |
| 2024 | Material management | 59 | 16 | 0 | 13 | 6 | 0 | 7 | 80 | 20 | 15 |
| 2024 | Information management | 59 | 25 | 8 | 0 | 3 | 4 | 0 | 88 | 3 | 55 |
| 2024 | Information technology | 61 | 22 | 6 | 3 | 7 | 1 | 1 | 84 | 10 | 210 |
| 2024 | Internal audit | 54 | 36 | 0 | 9 | 0 | 0 | 0 | 91 | 9 | 10 |
| 2024 | Evaluation | 57 | 24 | 5 | 12 | 0 | 0 | 2 | 83 | 12 | 35 |
| 2024 | Data sciences | 53 | 19 | 7 | 9 | 10 | 2 | 0 | 74 | 19 | 75 |
| 2024 | Policy | 49 | 30 | 7 | 8 | 5 | 1 | 0 | 80 | 13 | 470 |
| 2024 | Project management | 51 | 27 | 7 | 11 | 5 | 0 | 1 | 78 | 16 | 170 |
| 2024 | Other services to the public | 61 | 22 | 10 | 4 | 3 | 0 | 1 | 83 | 7 | 120 |
| 2024 | None of the above | 48 | 28 | 9 | 7 | 6 | 2 | 0 | 78 | 13 | 170 |
| 2022 | Client contact centre | 63 | 24 | 4 | 5 | 2 | 2 | 0 | 89 | 7 | 95 |
| 2022 | Federal regulators | 57 | 26 | 6 | 4 | 4 | 2 | 0 | 85 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 53 | 32 | 5 | 3 | 6 | 1 | 0 | 86 | 9 | 380 |
| 2022 | Communications or public affairs | 58 | 29 | 3 | 4 | 5 | 1 | 1 | 89 | 9 | 215 |
| 2022 | Access to information and privacy | 64 | 22 | 14 | 0 | 0 | 0 | 0 | 86 | 0 | 20 |
| 2022 | Security | 50 | 18 | 3 | 7 | 17 | 5 | 0 | 72 | 25 | 30 |
| 2022 | Science and technology | 60 | 26 | 6 | 3 | 3 | 1 | 1 | 88 | 6 | 350 |
| 2022 | Legal services | 55 | 27 | 5 | 5 | 2 | 6 | 0 | 88 | 7 | 60 |
| 2022 | Administration and operations | 57 | 27 | 7 | 5 | 3 | 1 | 0 | 85 | 8 | 480 |
| 2022 | Human resources | 64 | 25 | 4 | 3 | 2 | 1 | 1 | 91 | 5 | 245 |
| 2022 | Financial management | 54 | 29 | 6 | 5 | 4 | 1 | 2 | 86 | 9 | 210 |
| 2022 | Procurement | 59 | 29 | 5 | 2 | 2 | 0 | 2 | 90 | 5 | 40 |
| 2022 | Real property | 59 | 13 | 15 | 7 | 0 | 7 | 0 | 77 | 7 | 15 |
| 2022 | Material management | 30 | 39 | 31 | 0 | 0 | 0 | 0 | 69 | 0 | 10 |
| 2022 | Information management | 60 | 21 | 10 | 3 | 4 | 2 | 0 | 82 | 7 | 70 |
| 2022 | Information technology | 57 | 25 | 7 | 6 | 3 | 1 | 1 | 84 | 9 | 230 |
| 2022 | Internal audit | 52 | 28 | 5 | 0 | 5 | 0 | 10 | 89 | 5 | 15 |
| 2022 | Evaluation | 64 | 18 | 8 | 4 | 6 | 0 | 0 | 82 | 10 | 40 |
| 2022 | Data sciences | 51 | 24 | 10 | 7 | 5 | 4 | 0 | 78 | 12 | 75 |
| 2022 | Policy | 54 | 25 | 8 | 6 | 5 | 2 | 1 | 81 | 10 | 545 |
| 2022 | Project management | 49 | 30 | 9 | 8 | 3 | 1 | 0 | 80 | 11 | 205 |
| 2022 | Other services to the public | 51 | 32 | 6 | 5 | 5 | 1 | 0 | 83 | 11 | 125 |
| 2022 | None of the above | 59 | 20 | 7 | 6 | 5 | 2 | 1 | 80 | 12 | 190 |
| 2020 | Client contact centre | 51 | 36 | 1 | 6 | 2 | 2 | 0 | 90 | 9 | 80 |
| 2020 | Federal regulators | 46 | 34 | 7 | 9 | 2 | 1 | 0 | 81 | 12 | 275 |
| 2020 | Compliance, inspection and enforcement | 46 | 30 | 10 | 8 | 4 | 1 | 0 | 78 | 12 | 395 |
| 2020 | Communications or public affairs | 55 | 30 | 5 | 7 | 4 | 0 | 0 | 84 | 10 | 150 |
| 2020 | Access to information and privacy | 31 | 59 | 0 | 5 | 5 | 0 | 0 | 90 | 10 | 20 |
| 2020 | Security | 61 | 23 | 7 | 0 | 8 | 0 | 0 | 85 | 8 | 25 |
| 2020 | Science and technology | 50 | 29 | 9 | 7 | 4 | 1 | 0 | 80 | 11 | 305 |
| 2020 | Library services | 78 | 15 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Legal services | 47 | 25 | 13 | 5 | 7 | 3 | 0 | 75 | 12 | 40 |
| 2020 | Administration and operations | 56 | 21 | 10 | 6 | 4 | 2 | 0 | 79 | 10 | 465 |
| 2020 | Human resources | 60 | 25 | 8 | 4 | 2 | 0 | 0 | 85 | 6 | 200 |
| 2020 | Financial management | 51 | 32 | 9 | 4 | 3 | 2 | 0 | 84 | 7 | 185 |
| 2020 | Procurement | 39 | 42 | 2 | 8 | 5 | 3 | 0 | 84 | 14 | 35 |
| 2020 | Real property | 68 | 24 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 15 |
| 2020 | Material management | 57 | 17 | 11 | 8 | 0 | 0 | 8 | 80 | 8 | 10 |
| 2020 | Information management | 53 | 29 | 8 | 4 | 4 | 0 | 1 | 83 | 8 | 70 |
| 2020 | Information technology | 55 | 28 | 8 | 5 | 3 | 1 | 0 | 83 | 9 | 235 |
| 2020 | Internal audit | 40 | 24 | 12 | 12 | 12 | 0 | 0 | 64 | 24 | 15 |
| 2020 | Evaluation | 48 | 27 | 10 | 0 | 7 | 9 | 0 | 82 | 7 | 30 |
| 2020 | Data sciences | 49 | 22 | 8 | 12 | 2 | 3 | 4 | 77 | 15 | 55 |
| 2020 | Policy | 49 | 30 | 8 | 7 | 4 | 2 | 0 | 80 | 11 | 490 |
| 2020 | Project management | 57 | 27 | 7 | 5 | 3 | 1 | 0 | 84 | 8 | 165 |
| 2020 | Other services to the public | 43 | 34 | 13 | 5 | 4 | 1 | 0 | 78 | 9 | 135 |
| 2020 | None of the above | 45 | 28 | 11 | 5 | 8 | 1 | 1 | 75 | 13 | 170 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 27 | 48 | 15 | 5 | 1 | 2 | 3 | 78 | 6 | 90 |
| 2024 | Intelligence analysts | 33 | 29 | 18 | 11 | 9 | 0 | 0 | 62 | 20 | 50 |
| 2024 | Federal regulators | 23 | 38 | 16 | 14 | 7 | 2 | 0 | 63 | 21 | 255 |
| 2024 | Compliance, inspection and enforcement | 22 | 41 | 16 | 9 | 10 | 2 | 0 | 65 | 19 | 345 |
| 2024 | Communications or public affairs | 16 | 38 | 14 | 13 | 15 | 4 | 1 | 56 | 29 | 170 |
| 2024 | Access to information and privacy | 35 | 23 | 28 | 5 | 10 | 0 | 0 | 57 | 15 | 20 |
| 2024 | Security | 24 | 54 | 3 | 7 | 10 | 2 | 0 | 80 | 17 | 25 |
| 2024 | Science and technology | 37 | 32 | 14 | 8 | 8 | 1 | 1 | 70 | 16 | 300 |
| 2024 | Legal services | 20 | 50 | 11 | 11 | 7 | 0 | 0 | 71 | 18 | 55 |
| 2024 | Administration and operations | 26 | 33 | 19 | 12 | 8 | 2 | 1 | 60 | 20 | 485 |
| 2024 | Human resources | 23 | 36 | 19 | 14 | 6 | 1 | 1 | 60 | 21 | 185 |
| 2024 | Financial management | 25 | 43 | 17 | 8 | 3 | 3 | 0 | 70 | 12 | 170 |
| 2024 | Procurement | 21 | 29 | 16 | 23 | 11 | 0 | 0 | 49 | 34 | 25 |
| 2024 | Real property | 14 | 34 | 8 | 39 | 6 | 0 | 0 | 48 | 45 | 15 |
| 2024 | Material management | 21 | 45 | 10 | 10 | 14 | 0 | 0 | 66 | 24 | 15 |
| 2024 | Information management | 38 | 30 | 18 | 10 | 5 | 0 | 0 | 68 | 14 | 55 |
| 2024 | Information technology | 30 | 31 | 17 | 12 | 7 | 3 | 0 | 63 | 20 | 210 |
| 2024 | Internal audit | 28 | 19 | 36 | 10 | 8 | 0 | 0 | 46 | 18 | 10 |
| 2024 | Evaluation | 44 | 30 | 7 | 17 | 2 | 0 | 0 | 74 | 19 | 35 |
| 2024 | Data sciences | 22 | 39 | 16 | 11 | 10 | 2 | 0 | 62 | 21 | 75 |
| 2024 | Policy | 17 | 38 | 14 | 14 | 14 | 2 | 0 | 57 | 29 | 470 |
| 2024 | Project management | 18 | 34 | 22 | 15 | 10 | 1 | 0 | 53 | 25 | 170 |
| 2024 | Other services to the public | 27 | 38 | 17 | 9 | 6 | 1 | 1 | 68 | 15 | 120 |
| 2024 | None of the above | 15 | 42 | 21 | 11 | 7 | 2 | 2 | 60 | 18 | 170 |
| 2022 | Client contact centre | 36 | 36 | 16 | 7 | 1 | 3 | 0 | 75 | 9 | 95 |
| 2022 | Federal regulators | 36 | 34 | 11 | 9 | 6 | 2 | 0 | 73 | 16 | 290 |
| 2022 | Compliance, inspection and enforcement | 28 | 42 | 12 | 12 | 5 | 2 | 0 | 71 | 16 | 380 |
| 2022 | Communications or public affairs | 26 | 46 | 13 | 9 | 4 | 2 | 0 | 73 | 13 | 215 |
| 2022 | Access to information and privacy | 34 | 33 | 12 | 10 | 11 | 0 | 0 | 67 | 21 | 20 |
| 2022 | Security | 26 | 51 | 4 | 9 | 7 | 3 | 0 | 80 | 16 | 30 |
| 2022 | Science and technology | 37 | 41 | 9 | 8 | 3 | 2 | 0 | 80 | 11 | 350 |
| 2022 | Legal services | 25 | 43 | 15 | 12 | 1 | 3 | 0 | 70 | 14 | 60 |
| 2022 | Administration and operations | 32 | 43 | 11 | 9 | 4 | 1 | 0 | 76 | 13 | 480 |
| 2022 | Human resources | 34 | 43 | 12 | 8 | 1 | 2 | 0 | 78 | 10 | 245 |
| 2022 | Financial management | 30 | 46 | 10 | 6 | 5 | 3 | 0 | 79 | 11 | 210 |
| 2022 | Procurement | 43 | 35 | 15 | 5 | 2 | 0 | 0 | 78 | 7 | 40 |
| 2022 | Real property | 27 | 31 | 21 | 14 | 0 | 8 | 0 | 63 | 15 | 15 |
| 2022 | Material management | 21 | 23 | 41 | 0 | 6 | 8 | 0 | 48 | 7 | 10 |
| 2022 | Information management | 31 | 41 | 15 | 5 | 8 | 0 | 0 | 72 | 13 | 70 |
| 2022 | Information technology | 31 | 31 | 16 | 11 | 9 | 1 | 0 | 63 | 21 | 230 |
| 2022 | Internal audit | 34 | 46 | 5 | 4 | 10 | 0 | 0 | 80 | 15 | 15 |
| 2022 | Evaluation | 35 | 46 | 12 | 2 | 2 | 2 | 0 | 83 | 4 | 40 |
| 2022 | Data sciences | 31 | 31 | 20 | 8 | 8 | 2 | 0 | 63 | 16 | 75 |
| 2022 | Policy | 29 | 40 | 12 | 11 | 7 | 1 | 0 | 70 | 18 | 545 |
| 2022 | Project management | 23 | 41 | 18 | 9 | 7 | 3 | 0 | 65 | 16 | 205 |
| 2022 | Other services to the public | 35 | 38 | 10 | 6 | 8 | 2 | 1 | 75 | 14 | 125 |
| 2022 | None of the above | 30 | 35 | 17 | 8 | 8 | 3 | 0 | 66 | 16 | 185 |
| 2020 | Client contact centre | 39 | 41 | 11 | 1 | 5 | 3 | 0 | 82 | 6 | 80 |
| 2020 | Federal regulators | 34 | 37 | 15 | 8 | 4 | 1 | 0 | 72 | 12 | 280 |
| 2020 | Compliance, inspection and enforcement | 35 | 38 | 15 | 7 | 3 | 2 | 1 | 74 | 11 | 390 |
| 2020 | Communications or public affairs | 32 | 37 | 11 | 12 | 6 | 2 | 0 | 70 | 19 | 150 |
| 2020 | Access to information and privacy | 20 | 46 | 5 | 23 | 5 | 0 | 0 | 66 | 28 | 20 |
| 2020 | Security | 41 | 28 | 14 | 10 | 7 | 0 | 0 | 68 | 18 | 25 |
| 2020 | Science and technology | 39 | 30 | 16 | 9 | 5 | 1 | 1 | 70 | 14 | 310 |
| 2020 | Library services | 25 | 30 | 15 | 7 | 23 | 0 | 0 | 55 | 30 | 15 |
| 2020 | Legal services | 40 | 14 | 23 | 16 | 7 | 0 | 0 | 54 | 23 | 40 |
| 2020 | Administration and operations | 48 | 26 | 13 | 7 | 4 | 2 | 0 | 76 | 11 | 470 |
| 2020 | Human resources | 42 | 29 | 15 | 9 | 4 | 1 | 0 | 72 | 13 | 200 |
| 2020 | Financial management | 45 | 39 | 7 | 6 | 2 | 1 | 0 | 85 | 7 | 185 |
| 2020 | Procurement | 37 | 23 | 16 | 21 | 0 | 3 | 0 | 62 | 22 | 35 |
| 2020 | Real property | 39 | 53 | 0 | 8 | 0 | 0 | 0 | 92 | 8 | 15 |
| 2020 | Material management | 49 | 32 | 8 | 11 | 0 | 0 | 0 | 81 | 11 | 10 |
| 2020 | Information management | 47 | 28 | 15 | 6 | 3 | 1 | 0 | 76 | 8 | 70 |
| 2020 | Information technology | 41 | 38 | 14 | 3 | 3 | 0 | 0 | 79 | 6 | 235 |
| 2020 | Internal audit | 46 | 24 | 0 | 24 | 6 | 0 | 0 | 70 | 30 | 15 |
| 2020 | Evaluation | 34 | 34 | 21 | 7 | 4 | 0 | 0 | 68 | 11 | 25 |
| 2020 | Data sciences | 43 | 27 | 17 | 8 | 3 | 3 | 0 | 72 | 11 | 55 |
| 2020 | Policy | 36 | 35 | 16 | 10 | 3 | 1 | 0 | 72 | 13 | 490 |
| 2020 | Project management | 36 | 33 | 13 | 10 | 6 | 1 | 0 | 70 | 17 | 165 |
| 2020 | Other services to the public | 33 | 34 | 13 | 7 | 11 | 2 | 0 | 68 | 18 | 130 |
| 2020 | None of the above | 30 | 29 | 18 | 12 | 8 | 3 | 1 | 61 | 21 | 175 |
| 2019 | Client contact centre | 26 | 42 | 21 | 6 | 4 | 0 | 0 | 69 | 10 | 85 |
| 2019 | Federal regulators | 29 | 33 | 15 | 13 | 9 | 1 | 0 | 63 | 22 | 280 |
| 2019 | Compliance, inspection and enforcement | 27 | 35 | 15 | 12 | 10 | 0 | 0 | 63 | 22 | 430 |
| 2019 | Communications or public affairs | 27 | 33 | 13 | 15 | 8 | 3 | 0 | 63 | 24 | 175 |
| 2019 | Access to information and privacy | 16 | 33 | 26 | 9 | 17 | 0 | 0 | 49 | 26 | 10 |
| 2019 | Security | 50 | 29 | 4 | 8 | 4 | 5 | 0 | 83 | 13 | 20 |
| 2019 | Science and technology | 31 | 34 | 15 | 9 | 7 | 3 | 0 | 68 | 17 | 290 |
| 2019 | Library services | 35 | 35 | 6 | 11 | 12 | 0 | 0 | 71 | 23 | 15 |
| 2019 | Legal services | 29 | 37 | 15 | 7 | 6 | 5 | 0 | 70 | 14 | 50 |
| 2019 | Administration and operations | 34 | 36 | 13 | 10 | 6 | 1 | 1 | 71 | 16 | 490 |
| 2019 | Human resources | 40 | 38 | 15 | 5 | 3 | 0 | 0 | 77 | 8 | 195 |
| 2019 | Financial management | 39 | 33 | 17 | 5 | 4 | 2 | 1 | 74 | 9 | 175 |
| 2019 | Procurement | 45 | 31 | 6 | 11 | 6 | 0 | 0 | 77 | 17 | 30 |
| 2019 | Real property | 27 | 41 | 25 | 7 | 0 | 0 | 0 | 68 | 7 | 15 |
| 2019 | Material management | 69 | 14 | 0 | 10 | 0 | 0 | 7 | 89 | 11 | 15 |
| 2019 | Information management | 30 | 37 | 12 | 14 | 6 | 1 | 0 | 67 | 20 | 85 |
| 2019 | Information technology | 30 | 32 | 21 | 10 | 5 | 1 | 0 | 63 | 15 | 250 |
| 2019 | Internal audit | 44 | 15 | 14 | 27 | 0 | 0 | 0 | 59 | 27 | 20 |
| 2019 | Evaluation | 22 | 44 | 19 | 6 | 6 | 3 | 0 | 68 | 12 | 30 |
| 2019 | Data sciences | 45 | 37 | 15 | 4 | 0 | 0 | 0 | 81 | 4 | 50 |
| 2019 | Policy | 34 | 38 | 13 | 9 | 5 | 1 | 0 | 73 | 14 | 485 |
| 2019 | Project management | 26 | 35 | 17 | 10 | 11 | 1 | 0 | 62 | 21 | 165 |
| 2019 | Other services to the public | 19 | 36 | 24 | 8 | 10 | 3 | 1 | 57 | 18 | 100 |
| 2019 | None of the above | 26 | 34 | 18 | 12 | 8 | 2 | 0 | 62 | 20 | 215 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 8 | 59 | 28 | 5 | 0 | 0 | 0 | 67 | 5 | 20 |
| 2024 | Intelligence analysts | 30 | 22 | 19 | 0 | 19 | 0 | 10 | 57 | 21 | 10 |
| 2024 | Federal regulators | 22 | 48 | 14 | 12 | 4 | 1 | 0 | 70 | 16 | 110 |
| 2024 | Compliance, inspection and enforcement | 14 | 42 | 19 | 15 | 8 | 0 | 2 | 57 | 24 | 80 |
| 2024 | Communications or public affairs | 11 | 64 | 14 | 4 | 7 | 0 | 0 | 75 | 11 | 45 |
| 2024 | Science and technology | 22 | 31 | 19 | 15 | 13 | 0 | 0 | 53 | 28 | 55 |
| 2024 | Administration and operations | 22 | 49 | 15 | 11 | 4 | 0 | 0 | 70 | 14 | 115 |
| 2024 | Human resources | 31 | 43 | 13 | 3 | 5 | 0 | 5 | 78 | 9 | 45 |
| 2024 | Financial management | 15 | 44 | 27 | 10 | 2 | 2 | 0 | 60 | 12 | 55 |
| 2024 | Procurement | 15 | 25 | 19 | 25 | 16 | 0 | 0 | 41 | 41 | 10 |
| 2024 | Information management | 17 | 47 | 0 | 24 | 12 | 0 | 0 | 64 | 36 | 10 |
| 2024 | Information technology | 18 | 49 | 23 | 6 | 1 | 1 | 1 | 69 | 7 | 65 |
| 2024 | Data sciences | 16 | 50 | 17 | 17 | 0 | 0 | 0 | 66 | 17 | 20 |
| 2024 | Policy | 16 | 49 | 10 | 16 | 8 | 1 | 0 | 66 | 24 | 155 |
| 2024 | Project management | 16 | 47 | 13 | 19 | 5 | 0 | 0 | 63 | 24 | 45 |
| 2024 | Other services to the public | 0 | 58 | 10 | 24 | 8 | 0 | 0 | 58 | 32 | 20 |
| 2024 | None of the above | 17 | 49 | 12 | 11 | 11 | 0 | 0 | 66 | 22 | 45 |
| 2022 | Client contact centre | 26 | 58 | 5 | 11 | 0 | 0 | 0 | 84 | 11 | 20 |
| 2022 | Federal regulators | 28 | 48 | 11 | 11 | 1 | 1 | 0 | 76 | 12 | 100 |
| 2022 | Compliance, inspection and enforcement | 15 | 53 | 9 | 18 | 4 | 1 | 0 | 69 | 22 | 80 |
| 2022 | Communications or public affairs | 18 | 55 | 9 | 17 | 0 | 2 | 0 | 74 | 17 | 55 |
| 2022 | Security | 37 | 52 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 10 |
| 2022 | Science and technology | 16 | 50 | 15 | 12 | 4 | 2 | 0 | 68 | 17 | 50 |
| 2022 | Legal services | 17 | 47 | 19 | 17 | 0 | 0 | 0 | 64 | 17 | 10 |
| 2022 | Administration and operations | 25 | 55 | 10 | 9 | 1 | 0 | 0 | 80 | 10 | 105 |
| 2022 | Human resources | 24 | 57 | 8 | 10 | 2 | 0 | 0 | 81 | 12 | 65 |
| 2022 | Financial management | 23 | 52 | 13 | 10 | 2 | 0 | 0 | 75 | 12 | 65 |
| 2022 | Procurement | 28 | 19 | 22 | 21 | 10 | 0 | 0 | 47 | 31 | 10 |
| 2022 | Information management | 26 | 53 | 0 | 21 | 0 | 0 | 0 | 79 | 21 | 15 |
| 2022 | Information technology | 16 | 48 | 16 | 15 | 3 | 1 | 0 | 65 | 18 | 80 |
| 2022 | Data sciences | 20 | 41 | 8 | 19 | 8 | 0 | 4 | 63 | 28 | 25 |
| 2022 | Policy | 18 | 54 | 11 | 14 | 3 | 1 | 0 | 73 | 17 | 165 |
| 2022 | Project management | 10 | 61 | 8 | 7 | 10 | 3 | 0 | 74 | 18 | 55 |
| 2022 | Other services to the public | 33 | 21 | 24 | 16 | 6 | 0 | 0 | 53 | 23 | 15 |
| 2022 | None of the above | 31 | 38 | 7 | 16 | 4 | 3 | 0 | 71 | 21 | 55 |
| 2020 | Client contact centre | 16 | 60 | 24 | 0 | 0 | 0 | 0 | 76 | 0 | 15 |
| 2020 | Federal regulators | 23 | 51 | 13 | 11 | 1 | 1 | 0 | 75 | 12 | 90 |
| 2020 | Compliance, inspection and enforcement | 21 | 48 | 13 | 14 | 3 | 1 | 1 | 70 | 17 | 80 |
| 2020 | Communications or public affairs | 24 | 52 | 7 | 10 | 7 | 0 | 0 | 76 | 17 | 40 |
| 2020 | Science and technology | 21 | 42 | 13 | 11 | 7 | 2 | 4 | 68 | 18 | 45 |
| 2020 | Administration and operations | 33 | 40 | 13 | 12 | 2 | 0 | 1 | 73 | 14 | 100 |
| 2020 | Human resources | 33 | 54 | 5 | 7 | 2 | 0 | 0 | 87 | 8 | 60 |
| 2020 | Financial management | 34 | 57 | 8 | 0 | 0 | 0 | 2 | 92 | 0 | 60 |
| 2020 | Procurement | 16 | 30 | 23 | 15 | 16 | 0 | 0 | 46 | 31 | 15 |
| 2020 | Information management | 20 | 53 | 7 | 14 | 7 | 0 | 0 | 73 | 20 | 15 |
| 2020 | Information technology | 29 | 52 | 17 | 3 | 0 | 0 | 0 | 81 | 3 | 80 |
| 2020 | Data sciences | 18 | 45 | 18 | 18 | 0 | 0 | 0 | 64 | 18 | 10 |
| 2020 | Policy | 21 | 52 | 14 | 9 | 2 | 1 | 1 | 75 | 10 | 165 |
| 2020 | Project management | 25 | 61 | 6 | 6 | 2 | 0 | 0 | 86 | 8 | 50 |
| 2020 | Other services to the public | 20 | 42 | 23 | 16 | 0 | 0 | 0 | 61 | 16 | 20 |
| 2020 | None of the above | 38 | 40 | 12 | 10 | 0 | 0 | 0 | 78 | 10 | 50 |
| 2019 | Client contact centre | 53 | 18 | 20 | 0 | 9 | 0 | 0 | 71 | 9 | 10 |
| 2019 | Federal regulators | 26 | 45 | 16 | 11 | 1 | 1 | 0 | 71 | 13 | 90 |
| 2019 | Compliance, inspection and enforcement | 23 | 39 | 15 | 11 | 6 | 5 | 3 | 66 | 18 | 70 |
| 2019 | Communications or public affairs | 19 | 51 | 16 | 10 | 0 | 4 | 0 | 73 | 10 | 50 |
| 2019 | Science and technology | 20 | 40 | 19 | 10 | 5 | 2 | 5 | 64 | 15 | 45 |
| 2019 | Administration and operations | 32 | 41 | 9 | 14 | 3 | 1 | 0 | 74 | 17 | 110 |
| 2019 | Human resources | 36 | 38 | 16 | 2 | 4 | 0 | 4 | 77 | 6 | 50 |
| 2019 | Financial management | 21 | 60 | 3 | 10 | 0 | 0 | 5 | 86 | 10 | 60 |
| 2019 | Information management | 30 | 36 | 25 | 0 | 0 | 5 | 5 | 72 | 0 | 20 |
| 2019 | Information technology | 25 | 38 | 14 | 17 | 4 | 0 | 1 | 64 | 21 | 80 |
| 2019 | Policy | 21 | 49 | 12 | 11 | 3 | 3 | 1 | 73 | 14 | 150 |
| 2019 | Project management | 25 | 56 | 12 | 6 | 0 | 2 | 0 | 82 | 6 | 50 |
| 2019 | Other services to the public | 34 | 34 | 10 | 13 | 5 | 4 | 0 | 71 | 19 | 20 |
| 2019 | None of the above | 20 | 57 | 4 | 10 | 4 | 4 | 2 | 81 | 15 | 55 |
Duty to Accommodate
The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.
Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 22 | 78 | 90 |
| 2024 | Intelligence analysts | 16 | 84 | 50 |
| 2024 | Federal regulators | 12 | 88 | 255 |
| 2024 | Compliance, inspection and enforcement | 17 | 83 | 340 |
| 2024 | Communications or public affairs | 22 | 78 | 170 |
| 2024 | Access to information and privacy | 15 | 85 | 20 |
| 2024 | Security | 9 | 91 | 25 |
| 2024 | Science and technology | 9 | 91 | 300 |
| 2024 | Legal services | 24 | 76 | 55 |
| 2024 | Administration and operations | 18 | 82 | 485 |
| 2024 | Human resources | 21 | 79 | 185 |
| 2024 | Financial management | 19 | 81 | 170 |
| 2024 | Procurement | 6 | 94 | 25 |
| 2024 | Real property | 19 | 81 | 15 |
| 2024 | Material management | 6 | 94 | 15 |
| 2024 | Information management | 22 | 78 | 55 |
| 2024 | Information technology | 16 | 84 | 210 |
| 2024 | Internal audit | 25 | 75 | 10 |
| 2024 | Evaluation | 21 | 79 | 35 |
| 2024 | Data sciences | 23 | 77 | 75 |
| 2024 | Policy | 15 | 85 | 470 |
| 2024 | Project management | 14 | 86 | 170 |
| 2024 | Other services to the public | 18 | 82 | 120 |
| 2024 | None of the above | 17 | 83 | 170 |
| 2022 | Client contact centre | 13 | 87 | 95 |
| 2022 | Federal regulators | 11 | 89 | 290 |
| 2022 | Compliance, inspection and enforcement | 11 | 89 | 380 |
| 2022 | Communications or public affairs | 13 | 87 | 210 |
| 2022 | Access to information and privacy | 36 | 64 | 20 |
| 2022 | Security | 13 | 87 | 30 |
| 2022 | Science and technology | 11 | 89 | 350 |
| 2022 | Legal services | 9 | 91 | 60 |
| 2022 | Administration and operations | 11 | 89 | 480 |
| 2022 | Human resources | 15 | 85 | 245 |
| 2022 | Financial management | 12 | 88 | 210 |
| 2022 | Procurement | 5 | 95 | 40 |
| 2022 | Real property | 14 | 86 | 15 |
| 2022 | Material management | 16 | 84 | 10 |
| 2022 | Information management | 20 | 80 | 70 |
| 2022 | Information technology | 17 | 83 | 230 |
| 2022 | Internal audit | 15 | 85 | 15 |
| 2022 | Evaluation | 8 | 92 | 40 |
| 2022 | Data sciences | 14 | 86 | 75 |
| 2022 | Policy | 11 | 89 | 545 |
| 2022 | Project management | 17 | 83 | 205 |
| 2022 | Other services to the public | 8 | 92 | 120 |
| 2022 | None of the above | 18 | 82 | 190 |
| 2020 | Client contact centre | 10 | 90 | 80 |
| 2020 | Federal regulators | 12 | 88 | 280 |
| 2020 | Compliance, inspection and enforcement | 8 | 92 | 390 |
| 2020 | Communications or public affairs | 12 | 88 | 150 |
| 2020 | Access to information and privacy | 13 | 87 | 20 |
| 2020 | Security | 11 | 89 | 25 |
| 2020 | Science and technology | 8 | 92 | 305 |
| 2020 | Library services | 32 | 68 | 15 |
| 2020 | Legal services | 23 | 77 | 40 |
| 2020 | Administration and operations | 12 | 88 | 465 |
| 2020 | Human resources | 13 | 87 | 200 |
| 2020 | Financial management | 8 | 92 | 185 |
| 2020 | Procurement | 13 | 87 | 35 |
| 2020 | Real property | 16 | 84 | 15 |
| 2020 | Material management | 17 | 83 | 10 |
| 2020 | Information management | 6 | 94 | 70 |
| 2020 | Information technology | 11 | 89 | 235 |
| 2020 | Internal audit | 0 | 100 | 15 |
| 2020 | Evaluation | 7 | 93 | 30 |
| 2020 | Data sciences | 3 | 97 | 55 |
| 2020 | Policy | 8 | 92 | 490 |
| 2020 | Project management | 11 | 89 | 165 |
| 2020 | Other services to the public | 9 | 91 | 130 |
| 2020 | None of the above | 13 | 87 | 175 |
| 2019 | Client contact centre | 14 | 86 | 85 |
| 2019 | Federal regulators | 12 | 88 | 280 |
| 2019 | Compliance, inspection and enforcement | 14 | 86 | 425 |
| 2019 | Communications or public affairs | 14 | 86 | 175 |
| 2019 | Access to information and privacy | 17 | 83 | 10 |
| 2019 | Security | 0 | 100 | 20 |
| 2019 | Science and technology | 12 | 88 | 285 |
| 2019 | Library services | 16 | 84 | 15 |
| 2019 | Legal services | 14 | 86 | 50 |
| 2019 | Administration and operations | 14 | 86 | 495 |
| 2019 | Human resources | 16 | 84 | 195 |
| 2019 | Financial management | 14 | 86 | 175 |
| 2019 | Procurement | 10 | 90 | 30 |
| 2019 | Real property | 7 | 93 | 15 |
| 2019 | Material management | 7 | 93 | 15 |
| 2019 | Information management | 20 | 80 | 85 |
| 2019 | Information technology | 11 | 89 | 250 |
| 2019 | Internal audit | 9 | 91 | 20 |
| 2019 | Evaluation | 19 | 81 | 30 |
| 2019 | Data sciences | 12 | 88 | 50 |
| 2019 | Policy | 14 | 86 | 485 |
| 2019 | Project management | 14 | 86 | 165 |
| 2019 | Other services to the public | 19 | 81 | 105 |
| 2019 | None of the above | 11 | 89 | 210 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 24 | 76 | 20 |
| 2024 | Federal regulators | 83 | 17 | 35 |
| 2024 | Compliance, inspection and enforcement | 60 | 40 | 60 |
| 2024 | Communications or public affairs | 76 | 24 | 40 |
| 2024 | Science and technology | 76 | 24 | 30 |
| 2024 | Legal services | 16 | 84 | 15 |
| 2024 | Administration and operations | 68 | 32 | 90 |
| 2024 | Human resources | 66 | 34 | 45 |
| 2024 | Financial management | 48 | 52 | 30 |
| 2024 | Information management | 44 | 56 | 15 |
| 2024 | Information technology | 55 | 45 | 35 |
| 2024 | Data sciences | 62 | 38 | 20 |
| 2024 | Policy | 74 | 26 | 75 |
| 2024 | Project management | 42 | 58 | 25 |
| 2024 | Other services to the public | 61 | 39 | 25 |
| 2024 | None of the above | 75 | 25 | 30 |
| 2022 | Client contact centre | 70 | 30 | 15 |
| 2022 | Federal regulators | 58 | 42 | 30 |
| 2022 | Compliance, inspection and enforcement | 55 | 45 | 45 |
| 2022 | Communications or public affairs | 56 | 44 | 25 |
| 2022 | Science and technology | 46 | 54 | 40 |
| 2022 | Administration and operations | 54 | 46 | 55 |
| 2022 | Human resources | 63 | 37 | 40 |
| 2022 | Financial management | 49 | 51 | 25 |
| 2022 | Information management | 64 | 36 | 15 |
| 2022 | Information technology | 69 | 31 | 40 |
| 2022 | Data sciences | 59 | 41 | 10 |
| 2022 | Policy | 59 | 41 | 65 |
| 2022 | Project management | 48 | 52 | 35 |
| 2022 | Other services to the public | 54 | 46 | 10 |
| 2022 | None of the above | 69 | 31 | 35 |
| 2020 | Federal regulators | 56 | 44 | 35 |
| 2020 | Compliance, inspection and enforcement | 47 | 53 | 30 |
| 2020 | Communications or public affairs | 39 | 61 | 20 |
| 2020 | Science and technology | 64 | 36 | 25 |
| 2020 | Legal services | 21 | 79 | 10 |
| 2020 | Administration and operations | 45 | 55 | 55 |
| 2020 | Human resources | 43 | 57 | 30 |
| 2020 | Financial management | 42 | 58 | 15 |
| 2020 | Information technology | 35 | 65 | 25 |
| 2020 | Policy | 63 | 37 | 40 |
| 2020 | Project management | 36 | 64 | 20 |
| 2020 | Other services to the public | 36 | 64 | 10 |
| 2020 | None of the above | 44 | 56 | 20 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 67 | 33 | 20 |
| 2024 | Federal regulators | 74 | 26 | 35 |
| 2024 | Compliance, inspection and enforcement | 77 | 23 | 60 |
| 2024 | Communications or public affairs | 70 | 30 | 40 |
| 2024 | Science and technology | 64 | 36 | 30 |
| 2024 | Legal services | 33 | 67 | 15 |
| 2024 | Administration and operations | 69 | 31 | 90 |
| 2024 | Human resources | 73 | 27 | 45 |
| 2024 | Financial management | 88 | 12 | 30 |
| 2024 | Information management | 66 | 34 | 15 |
| 2024 | Information technology | 54 | 46 | 35 |
| 2024 | Data sciences | 68 | 32 | 20 |
| 2024 | Policy | 74 | 26 | 75 |
| 2024 | Project management | 83 | 17 | 25 |
| 2024 | Other services to the public | 52 | 48 | 25 |
| 2024 | None of the above | 62 | 38 | 30 |
| 2022 | Client contact centre | 72 | 28 | 15 |
| 2022 | Federal regulators | 72 | 28 | 30 |
| 2022 | Compliance, inspection and enforcement | 57 | 43 | 45 |
| 2022 | Communications or public affairs | 78 | 22 | 25 |
| 2022 | Science and technology | 66 | 34 | 40 |
| 2022 | Administration and operations | 70 | 30 | 55 |
| 2022 | Human resources | 57 | 43 | 40 |
| 2022 | Financial management | 92 | 8 | 25 |
| 2022 | Information management | 62 | 38 | 15 |
| 2022 | Information technology | 57 | 43 | 40 |
| 2022 | Data sciences | 69 | 31 | 10 |
| 2022 | Policy | 47 | 53 | 65 |
| 2022 | Project management | 64 | 36 | 35 |
| 2022 | Other services to the public | 77 | 23 | 10 |
| 2022 | None of the above | 65 | 35 | 35 |
| 2020 | Federal regulators | 78 | 22 | 35 |
| 2020 | Compliance, inspection and enforcement | 72 | 28 | 30 |
| 2020 | Communications or public affairs | 67 | 33 | 20 |
| 2020 | Science and technology | 96 | 4 | 25 |
| 2020 | Legal services | 50 | 50 | 10 |
| 2020 | Administration and operations | 80 | 20 | 55 |
| 2020 | Human resources | 76 | 24 | 30 |
| 2020 | Financial management | 79 | 21 | 15 |
| 2020 | Information technology | 81 | 19 | 25 |
| 2020 | Policy | 86 | 14 | 40 |
| 2020 | Project management | 89 | 11 | 20 |
| 2020 | Other services to the public | 73 | 27 | 10 |
| 2020 | None of the above | 58 | 42 | 20 |
| 2019 | Client contact centre | 89 | 11 | 10 |
| 2019 | Federal regulators | 70 | 30 | 35 |
| 2019 | Compliance, inspection and enforcement | 71 | 29 | 60 |
| 2019 | Communications or public affairs | 84 | 16 | 25 |
| 2019 | Science and technology | 82 | 18 | 35 |
| 2019 | Administration and operations | 86 | 14 | 70 |
| 2019 | Human resources | 81 | 19 | 30 |
| 2019 | Financial management | 88 | 12 | 25 |
| 2019 | Information management | 90 | 10 | 15 |
| 2019 | Information technology | 82 | 18 | 30 |
| 2019 | Policy | 81 | 19 | 70 |
| 2019 | Project management | 81 | 19 | 25 |
| 2019 | Other services to the public | 83 | 17 | 20 |
| 2019 | None of the above | 68 | 32 | 25 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 34 | 60 | 6 | 0 | 0 | 0 | 0 | 94 | 0 | 15 |
| 2024 | Federal regulators | 17 | 36 | 21 | 11 | 16 | 0 | 0 | 53 | 27 | 25 |
| 2024 | Compliance, inspection and enforcement | 36 | 32 | 11 | 6 | 14 | 2 | 0 | 69 | 20 | 45 |
| 2024 | Communications or public affairs | 35 | 24 | 7 | 20 | 10 | 0 | 4 | 61 | 32 | 30 |
| 2024 | Science and technology | 41 | 38 | 4 | 6 | 10 | 0 | 0 | 80 | 16 | 20 |
| 2024 | Administration and operations | 43 | 41 | 3 | 4 | 8 | 0 | 2 | 85 | 12 | 65 |
| 2024 | Human resources | 43 | 24 | 11 | 14 | 8 | 0 | 0 | 67 | 22 | 35 |
| 2024 | Financial management | 44 | 28 | 17 | 5 | 6 | 0 | 0 | 72 | 11 | 25 |
| 2024 | Information technology | 27 | 39 | 5 | 10 | 18 | 0 | 0 | 66 | 29 | 20 |
| 2024 | Data sciences | 23 | 61 | 9 | 7 | 0 | 0 | 0 | 84 | 7 | 15 |
| 2024 | Policy | 39 | 26 | 6 | 20 | 7 | 2 | 0 | 66 | 28 | 55 |
| 2024 | Project management | 35 | 49 | 11 | 5 | 0 | 0 | 0 | 84 | 5 | 20 |
| 2024 | Other services to the public | 38 | 25 | 15 | 6 | 16 | 0 | 0 | 63 | 22 | 15 |
| 2024 | None of the above | 28 | 24 | 11 | 22 | 16 | 0 | 0 | 52 | 37 | 15 |
| 2022 | Client contact centre | 28 | 61 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 10 |
| 2022 | Federal regulators | 52 | 32 | 0 | 12 | 4 | 0 | 0 | 84 | 16 | 25 |
| 2022 | Compliance, inspection and enforcement | 35 | 48 | 4 | 8 | 0 | 5 | 0 | 87 | 9 | 25 |
| 2022 | Communications or public affairs | 31 | 32 | 24 | 0 | 8 | 0 | 5 | 66 | 8 | 20 |
| 2022 | Science and technology | 58 | 21 | 9 | 12 | 0 | 0 | 0 | 79 | 12 | 25 |
| 2022 | Administration and operations | 48 | 30 | 11 | 11 | 0 | 0 | 0 | 79 | 11 | 40 |
| 2022 | Human resources | 53 | 31 | 0 | 4 | 4 | 4 | 5 | 92 | 8 | 20 |
| 2022 | Financial management | 27 | 41 | 13 | 19 | 0 | 0 | 0 | 68 | 19 | 25 |
| 2022 | Information technology | 24 | 52 | 9 | 14 | 0 | 0 | 0 | 77 | 14 | 20 |
| 2022 | Policy | 38 | 25 | 14 | 17 | 6 | 0 | 0 | 62 | 24 | 30 |
| 2022 | Project management | 38 | 26 | 13 | 14 | 9 | 0 | 0 | 64 | 23 | 25 |
| 2022 | None of the above | 31 | 40 | 0 | 13 | 11 | 5 | 0 | 75 | 25 | 25 |
| 2020 | Federal regulators | 38 | 58 | 0 | 4 | 0 | 0 | 0 | 96 | 4 | 25 |
| 2020 | Compliance, inspection and enforcement | 39 | 44 | 13 | 0 | 0 | 0 | 4 | 87 | 0 | 25 |
| 2020 | Communications or public affairs | 58 | 33 | 8 | 0 | 0 | 0 | 0 | 92 | 0 | 10 |
| 2020 | Science and technology | 46 | 34 | 4 | 0 | 4 | 0 | 11 | 90 | 5 | 20 |
| 2020 | Administration and operations | 39 | 33 | 14 | 7 | 7 | 0 | 0 | 72 | 14 | 45 |
| 2020 | Human resources | 48 | 30 | 5 | 8 | 9 | 0 | 0 | 78 | 17 | 20 |
| 2020 | Financial management | 31 | 38 | 8 | 15 | 0 | 0 | 8 | 75 | 16 | 15 |
| 2020 | Information technology | 40 | 35 | 20 | 5 | 0 | 0 | 0 | 75 | 5 | 20 |
| 2020 | Policy | 49 | 37 | 3 | 3 | 5 | 0 | 3 | 89 | 8 | 35 |
| 2020 | Project management | 56 | 39 | 5 | 0 | 0 | 0 | 0 | 95 | 0 | 20 |
| 2020 | None of the above | 49 | 21 | 0 | 29 | 0 | 0 | 0 | 71 | 29 | 10 |
| 2019 | Federal regulators | 29 | 49 | 5 | 13 | 4 | 0 | 0 | 78 | 17 | 25 |
| 2019 | Compliance, inspection and enforcement | 53 | 21 | 4 | 5 | 15 | 2 | 0 | 76 | 20 | 45 |
| 2019 | Communications or public affairs | 53 | 37 | 5 | 5 | 0 | 0 | 0 | 91 | 5 | 20 |
| 2019 | Science and technology | 55 | 24 | 11 | 3 | 3 | 0 | 3 | 82 | 7 | 30 |
| 2019 | Administration and operations | 54 | 25 | 0 | 14 | 5 | 0 | 2 | 81 | 19 | 60 |
| 2019 | Human resources | 57 | 26 | 0 | 14 | 3 | 0 | 0 | 82 | 18 | 25 |
| 2019 | Financial management | 53 | 23 | 14 | 5 | 0 | 0 | 5 | 80 | 5 | 20 |
| 2019 | Information management | 68 | 25 | 0 | 0 | 7 | 0 | 0 | 93 | 7 | 15 |
| 2019 | Information technology | 65 | 14 | 12 | 9 | 0 | 0 | 0 | 79 | 9 | 25 |
| 2019 | Policy | 65 | 23 | 3 | 7 | 0 | 0 | 2 | 89 | 7 | 55 |
| 2019 | Project management | 55 | 34 | 11 | 0 | 0 | 0 | 0 | 89 | 0 | 20 |
| 2019 | Other services to the public | 31 | 45 | 0 | 14 | 10 | 0 | 0 | 76 | 24 | 15 |
| 2019 | None of the above | 61 | 32 | 0 | 7 | 0 | 0 | 0 | 93 | 7 | 15 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 46 | 31 | 11 | 8 | 2 | 0 | 3 | 79 | 10 | 90 |
| 2024 | Intelligence analysts | 36 | 43 | 4 | 8 | 4 | 0 | 6 | 84 | 12 | 50 |
| 2024 | Federal regulators | 39 | 37 | 9 | 8 | 4 | 2 | 2 | 79 | 12 | 255 |
| 2024 | Compliance, inspection and enforcement | 41 | 35 | 9 | 6 | 4 | 4 | 1 | 80 | 10 | 345 |
| 2024 | Communications or public affairs | 45 | 22 | 11 | 12 | 5 | 4 | 1 | 71 | 17 | 170 |
| 2024 | Access to information and privacy | 46 | 30 | 15 | 5 | 5 | 0 | 0 | 76 | 9 | 20 |
| 2024 | Security | 31 | 56 | 7 | 0 | 0 | 2 | 3 | 92 | 0 | 25 |
| 2024 | Science and technology | 50 | 31 | 8 | 4 | 3 | 2 | 2 | 84 | 8 | 300 |
| 2024 | Legal services | 34 | 37 | 15 | 7 | 6 | 0 | 1 | 72 | 14 | 55 |
| 2024 | Administration and operations | 44 | 32 | 8 | 6 | 5 | 3 | 2 | 81 | 11 | 485 |
| 2024 | Human resources | 49 | 32 | 7 | 6 | 3 | 3 | 1 | 84 | 9 | 185 |
| 2024 | Financial management | 42 | 35 | 11 | 8 | 2 | 3 | 1 | 79 | 10 | 170 |
| 2024 | Procurement | 38 | 30 | 10 | 3 | 3 | 16 | 0 | 81 | 8 | 25 |
| 2024 | Real property | 55 | 38 | 0 | 0 | 0 | 7 | 0 | 100 | 0 | 15 |
| 2024 | Material management | 49 | 20 | 0 | 0 | 14 | 18 | 0 | 83 | 17 | 15 |
| 2024 | Information management | 52 | 33 | 6 | 0 | 5 | 3 | 2 | 89 | 5 | 55 |
| 2024 | Information technology | 40 | 37 | 11 | 5 | 4 | 3 | 0 | 79 | 9 | 210 |
| 2024 | Internal audit | 9 | 48 | 26 | 8 | 8 | 0 | 0 | 57 | 17 | 10 |
| 2024 | Evaluation | 54 | 24 | 3 | 2 | 8 | 3 | 6 | 85 | 11 | 35 |
| 2024 | Data sciences | 33 | 36 | 13 | 10 | 2 | 4 | 2 | 73 | 13 | 75 |
| 2024 | Policy | 37 | 32 | 8 | 9 | 9 | 4 | 1 | 72 | 19 | 470 |
| 2024 | Project management | 34 | 38 | 6 | 14 | 5 | 2 | 1 | 74 | 20 | 170 |
| 2024 | Other services to the public | 46 | 30 | 7 | 8 | 3 | 1 | 5 | 81 | 12 | 120 |
| 2024 | None of the above | 42 | 29 | 9 | 8 | 4 | 4 | 3 | 77 | 13 | 170 |
| 2022 | Client contact centre | 50 | 34 | 7 | 2 | 0 | 5 | 1 | 90 | 3 | 95 |
| 2022 | Federal regulators | 50 | 33 | 4 | 6 | 3 | 2 | 2 | 87 | 9 | 290 |
| 2022 | Compliance, inspection and enforcement | 43 | 34 | 8 | 5 | 3 | 5 | 3 | 83 | 8 | 380 |
| 2022 | Communications or public affairs | 46 | 37 | 4 | 4 | 3 | 3 | 3 | 89 | 7 | 215 |
| 2022 | Access to information and privacy | 70 | 6 | 8 | 16 | 0 | 0 | 0 | 76 | 16 | 20 |
| 2022 | Security | 45 | 26 | 18 | 3 | 0 | 8 | 0 | 77 | 3 | 30 |
| 2022 | Science and technology | 48 | 28 | 7 | 6 | 2 | 5 | 5 | 83 | 8 | 350 |
| 2022 | Legal services | 49 | 24 | 9 | 3 | 5 | 7 | 4 | 81 | 9 | 60 |
| 2022 | Administration and operations | 52 | 31 | 7 | 4 | 2 | 1 | 3 | 86 | 7 | 480 |
| 2022 | Human resources | 55 | 31 | 4 | 3 | 1 | 3 | 3 | 91 | 4 | 245 |
| 2022 | Financial management | 45 | 35 | 6 | 5 | 4 | 3 | 2 | 83 | 10 | 210 |
| 2022 | Procurement | 47 | 32 | 11 | 2 | 7 | 0 | 0 | 80 | 10 | 40 |
| 2022 | Real property | 72 | 13 | 15 | 0 | 0 | 0 | 0 | 85 | 0 | 15 |
| 2022 | Material management | 21 | 40 | 31 | 0 | 0 | 8 | 0 | 66 | 0 | 10 |
| 2022 | Information management | 56 | 26 | 7 | 6 | 2 | 1 | 1 | 85 | 8 | 70 |
| 2022 | Information technology | 46 | 32 | 10 | 5 | 3 | 1 | 2 | 81 | 9 | 230 |
| 2022 | Internal audit | 52 | 22 | 4 | 10 | 5 | 7 | 0 | 79 | 16 | 15 |
| 2022 | Evaluation | 48 | 35 | 9 | 2 | 0 | 4 | 2 | 88 | 2 | 40 |
| 2022 | Data sciences | 46 | 25 | 9 | 11 | 3 | 5 | 1 | 76 | 15 | 75 |
| 2022 | Policy | 42 | 35 | 8 | 6 | 3 | 3 | 2 | 81 | 10 | 545 |
| 2022 | Project management | 45 | 31 | 9 | 6 | 5 | 3 | 2 | 79 | 11 | 205 |
| 2022 | Other services to the public | 45 | 33 | 8 | 5 | 1 | 4 | 3 | 84 | 7 | 125 |
| 2022 | None of the above | 51 | 33 | 6 | 5 | 2 | 2 | 2 | 87 | 7 | 190 |
| 2020 | Client contact centre | 47 | 36 | 5 | 2 | 3 | 4 | 4 | 89 | 5 | 80 |
| 2020 | Federal regulators | 45 | 35 | 9 | 5 | 2 | 2 | 1 | 83 | 8 | 280 |
| 2020 | Compliance, inspection and enforcement | 47 | 34 | 9 | 4 | 1 | 3 | 2 | 85 | 6 | 395 |
| 2020 | Communications or public affairs | 50 | 29 | 9 | 6 | 1 | 1 | 5 | 83 | 7 | 150 |
| 2020 | Access to information and privacy | 44 | 26 | 10 | 5 | 0 | 0 | 15 | 82 | 6 | 20 |
| 2020 | Security | 47 | 35 | 7 | 3 | 0 | 4 | 4 | 89 | 4 | 25 |
| 2020 | Science and technology | 43 | 32 | 9 | 7 | 2 | 2 | 5 | 81 | 9 | 305 |
| 2020 | Library services | 62 | 23 | 0 | 7 | 0 | 0 | 7 | 92 | 8 | 15 |
| 2020 | Legal services | 49 | 34 | 14 | 0 | 2 | 0 | 0 | 83 | 2 | 40 |
| 2020 | Administration and operations | 51 | 29 | 10 | 3 | 2 | 3 | 3 | 84 | 5 | 465 |
| 2020 | Human resources | 56 | 29 | 6 | 4 | 1 | 0 | 3 | 89 | 5 | 200 |
| 2020 | Financial management | 43 | 40 | 9 | 4 | 1 | 1 | 3 | 86 | 5 | 185 |
| 2020 | Procurement | 42 | 29 | 8 | 11 | 3 | 5 | 3 | 77 | 14 | 35 |
| 2020 | Real property | 63 | 37 | 0 | 0 | 0 | 0 | 0 | 100 | 0 | 15 |
| 2020 | Material management | 41 | 43 | 0 | 8 | 0 | 0 | 8 | 92 | 8 | 10 |
| 2020 | Information management | 46 | 27 | 15 | 1 | 3 | 3 | 5 | 79 | 4 | 70 |
| 2020 | Information technology | 50 | 33 | 9 | 3 | 0 | 3 | 2 | 88 | 3 | 235 |
| 2020 | Internal audit | 24 | 26 | 19 | 19 | 6 | 0 | 6 | 53 | 27 | 15 |
| 2020 | Evaluation | 50 | 29 | 3 | 12 | 3 | 3 | 0 | 81 | 16 | 30 |
| 2020 | Data sciences | 58 | 25 | 6 | 2 | 2 | 6 | 2 | 90 | 3 | 55 |
| 2020 | Policy | 44 | 33 | 9 | 5 | 3 | 3 | 2 | 82 | 9 | 490 |
| 2020 | Project management | 51 | 28 | 7 | 6 | 3 | 2 | 3 | 83 | 9 | 165 |
| 2020 | Other services to the public | 39 | 31 | 13 | 4 | 4 | 7 | 2 | 78 | 9 | 130 |
| 2020 | None of the above | 42 | 30 | 15 | 6 | 1 | 3 | 3 | 77 | 7 | 175 |
Compensation
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 18 | 70 | 90 |
| 2024 | Intelligence analysts | 29 | 57 | 50 |
| 2024 | Federal regulators | 18 | 65 | 255 |
| 2024 | Compliance, inspection and enforcement | 22 | 57 | 345 |
| 2024 | Communications or public affairs | 20 | 56 | 170 |
| 2024 | Access to information and privacy | 11 | 67 | 20 |
| 2024 | Security | 36 | 50 | 25 |
| 2024 | Science and technology | 12 | 70 | 300 |
| 2024 | Legal services | 20 | 66 | 55 |
| 2024 | Administration and operations | 25 | 59 | 490 |
| 2024 | Human resources | 19 | 66 | 185 |
| 2024 | Financial management | 25 | 68 | 170 |
| 2024 | Procurement | 31 | 62 | 25 |
| 2024 | Real property | 19 | 62 | 15 |
| 2024 | Material management | 14 | 74 | 15 |
| 2024 | Information management | 13 | 74 | 55 |
| 2024 | Information technology | 13 | 72 | 210 |
| 2024 | Internal audit | 37 | 63 | 10 |
| 2024 | Evaluation | 28 | 45 | 35 |
| 2024 | Data sciences | 19 | 60 | 75 |
| 2024 | Policy | 24 | 62 | 470 |
| 2024 | Project management | 21 | 62 | 170 |
| 2024 | Other services to the public | 22 | 56 | 120 |
| 2024 | None of the above | 22 | 59 | 170 |
| 2022 | Client contact centre | 16 | 72 | 95 |
| 2022 | Federal regulators | 20 | 64 | 290 |
| 2022 | Compliance, inspection and enforcement | 23 | 58 | 380 |
| 2022 | Communications or public affairs | 24 | 57 | 215 |
| 2022 | Access to information and privacy | 22 | 55 | 20 |
| 2022 | Security | 29 | 47 | 30 |
| 2022 | Science and technology | 14 | 68 | 350 |
| 2022 | Legal services | 15 | 70 | 60 |
| 2022 | Administration and operations | 21 | 66 | 480 |
| 2022 | Human resources | 27 | 61 | 245 |
| 2022 | Financial management | 25 | 57 | 210 |
| 2022 | Procurement | 16 | 67 | 40 |
| 2022 | Real property | 14 | 51 | 15 |
| 2022 | Material management | 21 | 51 | 10 |
| 2022 | Information management | 21 | 69 | 70 |
| 2022 | Information technology | 14 | 64 | 230 |
| 2022 | Internal audit | 27 | 64 | 15 |
| 2022 | Evaluation | 12 | 64 | 40 |
| 2022 | Data sciences | 24 | 44 | 75 |
| 2022 | Policy | 25 | 58 | 545 |
| 2022 | Project management | 30 | 57 | 205 |
| 2022 | Other services to the public | 11 | 60 | 125 |
| 2022 | None of the above | 24 | 59 | 190 |
| 2020 | Client contact centre | 21 | 64 | 80 |
| 2020 | Federal regulators | 28 | 51 | 280 |
| 2020 | Compliance, inspection and enforcement | 30 | 50 | 395 |
| 2020 | Communications or public affairs | 29 | 48 | 150 |
| 2020 | Access to information and privacy | 15 | 75 | 20 |
| 2020 | Security | 33 | 60 | 25 |
| 2020 | Science and technology | 17 | 61 | 310 |
| 2020 | Library services | 23 | 69 | 15 |
| 2020 | Legal services | 20 | 55 | 40 |
| 2020 | Administration and operations | 24 | 57 | 470 |
| 2020 | Human resources | 32 | 53 | 200 |
| 2020 | Financial management | 27 | 61 | 185 |
| 2020 | Procurement | 30 | 54 | 35 |
| 2020 | Real property | 21 | 55 | 15 |
| 2020 | Material management | 23 | 68 | 10 |
| 2020 | Information management | 25 | 64 | 70 |
| 2020 | Information technology | 22 | 60 | 235 |
| 2020 | Internal audit | 24 | 64 | 15 |
| 2020 | Evaluation | 29 | 51 | 30 |
| 2020 | Data sciences | 20 | 60 | 55 |
| 2020 | Policy | 28 | 51 | 490 |
| 2020 | Project management | 27 | 55 | 165 |
| 2020 | Other services to the public | 22 | 57 | 135 |
| 2020 | None of the above | 31 | 50 | 175 |
| Survey year | Demographic | Yes (%) |
No (%) |
Total responses |
|---|---|---|---|---|
| 2024 | Client contact centre | 42 | 58 | 15 |
| 2024 | Intelligence analysts | 53 | 47 | 15 |
| 2024 | Federal regulators | 32 | 68 | 45 |
| 2024 | Compliance, inspection and enforcement | 50 | 50 | 75 |
| 2024 | Communications or public affairs | 38 | 62 | 35 |
| 2024 | Science and technology | 51 | 49 | 35 |
| 2024 | Legal services | 58 | 42 | 10 |
| 2024 | Administration and operations | 45 | 55 | 125 |
| 2024 | Human resources | 47 | 53 | 40 |
| 2024 | Financial management | 62 | 38 | 35 |
| 2024 | Information technology | 67 | 33 | 25 |
| 2024 | Evaluation | 52 | 48 | 10 |
| 2024 | Data sciences | 55 | 45 | 15 |
| 2024 | Policy | 43 | 57 | 110 |
| 2024 | Project management | 54 | 46 | 35 |
| 2024 | Other services to the public | 42 | 58 | 25 |
| 2024 | None of the above | 48 | 52 | 35 |
| 2022 | Client contact centre | 32 | 68 | 15 |
| 2022 | Federal regulators | 34 | 66 | 55 |
| 2022 | Compliance, inspection and enforcement | 43 | 57 | 85 |
| 2022 | Communications or public affairs | 38 | 62 | 55 |
| 2022 | Science and technology | 40 | 60 | 45 |
| 2022 | Administration and operations | 57 | 43 | 100 |
| 2022 | Human resources | 40 | 60 | 65 |
| 2022 | Financial management | 43 | 57 | 50 |
| 2022 | Information management | 62 | 38 | 15 |
| 2022 | Information technology | 45 | 55 | 35 |
| 2022 | Data sciences | 53 | 47 | 20 |
| 2022 | Policy | 36 | 64 | 135 |
| 2022 | Project management | 41 | 59 | 60 |
| 2022 | Other services to the public | 48 | 52 | 15 |
| 2022 | None of the above | 47 | 53 | 45 |
| 2020 | Client contact centre | 53 | 47 | 15 |
| 2020 | Federal regulators | 36 | 64 | 75 |
| 2020 | Compliance, inspection and enforcement | 44 | 56 | 120 |
| 2020 | Communications or public affairs | 53 | 47 | 45 |
| 2020 | Science and technology | 46 | 54 | 55 |
| 2020 | Administration and operations | 44 | 56 | 105 |
| 2020 | Human resources | 46 | 54 | 65 |
| 2020 | Financial management | 39 | 61 | 50 |
| 2020 | Procurement | 19 | 81 | 10 |
| 2020 | Information management | 44 | 56 | 20 |
| 2020 | Information technology | 50 | 50 | 50 |
| 2020 | Data sciences | 47 | 53 | 15 |
| 2020 | Policy | 45 | 55 | 140 |
| 2020 | Project management | 57 | 43 | 45 |
| 2020 | Other services to the public | 55 | 45 | 30 |
| 2020 | None of the above | 49 | 51 | 55 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 10 | 42 | 23 | 4 | 21 | 0 | 0 | 52 | 25 | 15 |
| 2024 | Intelligence analysts | 17 | 21 | 5 | 28 | 28 | 0 | 0 | 39 | 56 | 15 |
| 2024 | Federal regulators | 8 | 23 | 17 | 21 | 23 | 2 | 6 | 34 | 48 | 45 |
| 2024 | Compliance, inspection and enforcement | 16 | 18 | 16 | 12 | 28 | 5 | 5 | 38 | 44 | 75 |
| 2024 | Communications or public affairs | 5 | 9 | 15 | 26 | 37 | 4 | 5 | 14 | 69 | 35 |
| 2024 | Science and technology | 16 | 22 | 16 | 17 | 21 | 3 | 5 | 41 | 41 | 35 |
| 2024 | Legal services | 10 | 13 | 21 | 37 | 18 | 0 | 0 | 23 | 55 | 10 |
| 2024 | Administration and operations | 9 | 26 | 14 | 11 | 31 | 3 | 7 | 38 | 46 | 125 |
| 2024 | Human resources | 41 | 19 | 5 | 20 | 8 | 2 | 6 | 65 | 30 | 40 |
| 2024 | Financial management | 13 | 18 | 23 | 10 | 35 | 0 | 2 | 31 | 46 | 35 |
| 2024 | Information technology | 23 | 7 | 12 | 32 | 26 | 0 | 0 | 30 | 58 | 25 |
| 2024 | Evaluation | 18 | 25 | 0 | 19 | 29 | 9 | 0 | 48 | 52 | 10 |
| 2024 | Data sciences | 15 | 15 | 7 | 7 | 34 | 0 | 22 | 39 | 52 | 15 |
| 2024 | Policy | 8 | 15 | 14 | 21 | 38 | 3 | 2 | 23 | 62 | 110 |
| 2024 | Project management | 5 | 18 | 8 | 14 | 49 | 3 | 3 | 24 | 67 | 35 |
| 2024 | Other services to the public | 20 | 14 | 7 | 20 | 36 | 0 | 3 | 36 | 57 | 25 |
| 2024 | None of the above | 3 | 16 | 15 | 19 | 34 | 6 | 8 | 21 | 61 | 35 |
| 2022 | Client contact centre | 14 | 12 | 19 | 28 | 22 | 0 | 5 | 27 | 53 | 15 |
| 2022 | Federal regulators | 8 | 25 | 12 | 21 | 24 | 2 | 8 | 37 | 50 | 55 |
| 2022 | Compliance, inspection and enforcement | 11 | 23 | 21 | 10 | 28 | 0 | 6 | 36 | 41 | 85 |
| 2022 | Communications or public affairs | 11 | 9 | 12 | 34 | 29 | 0 | 5 | 21 | 67 | 55 |
| 2022 | Science and technology | 4 | 25 | 16 | 8 | 32 | 6 | 10 | 34 | 47 | 50 |
| 2022 | Administration and operations | 11 | 27 | 17 | 12 | 18 | 5 | 10 | 44 | 36 | 100 |
| 2022 | Human resources | 10 | 29 | 19 | 13 | 19 | 1 | 8 | 43 | 36 | 65 |
| 2022 | Financial management | 10 | 25 | 11 | 26 | 24 | 0 | 4 | 36 | 53 | 50 |
| 2022 | Information management | 19 | 27 | 5 | 43 | 6 | 0 | 0 | 46 | 49 | 15 |
| 2022 | Information technology | 13 | 16 | 18 | 21 | 30 | 0 | 3 | 29 | 52 | 35 |
| 2022 | Data sciences | 0 | 0 | 20 | 21 | 55 | 5 | 0 | 0 | 79 | 20 |
| 2022 | Policy | 7 | 17 | 20 | 18 | 35 | 3 | 1 | 25 | 54 | 135 |
| 2022 | Project management | 7 | 20 | 5 | 22 | 39 | 2 | 6 | 29 | 66 | 60 |
| 2022 | Other services to the public | 7 | 32 | 6 | 29 | 25 | 0 | 0 | 40 | 54 | 15 |
| 2022 | None of the above | 9 | 14 | 23 | 13 | 35 | 3 | 2 | 25 | 51 | 45 |
| 2020 | Client contact centre | 29 | 6 | 6 | 11 | 29 | 0 | 19 | 43 | 50 | 15 |
| 2020 | Federal regulators | 12 | 18 | 18 | 20 | 27 | 3 | 2 | 31 | 50 | 75 |
| 2020 | Compliance, inspection and enforcement | 8 | 34 | 14 | 20 | 20 | 2 | 3 | 44 | 42 | 120 |
| 2020 | Communications or public affairs | 9 | 29 | 19 | 13 | 25 | 0 | 5 | 40 | 40 | 45 |
| 2020 | Science and technology | 4 | 30 | 14 | 17 | 24 | 0 | 11 | 38 | 46 | 55 |
| 2020 | Administration and operations | 20 | 21 | 17 | 23 | 13 | 0 | 7 | 43 | 39 | 105 |
| 2020 | Human resources | 33 | 30 | 5 | 15 | 10 | 2 | 6 | 68 | 27 | 65 |
| 2020 | Financial management | 23 | 15 | 14 | 13 | 24 | 0 | 11 | 43 | 42 | 50 |
| 2020 | Procurement | 10 | 0 | 28 | 17 | 28 | 0 | 18 | 12 | 55 | 10 |
| 2020 | Information management | 17 | 22 | 11 | 18 | 22 | 0 | 11 | 43 | 44 | 20 |
| 2020 | Information technology | 13 | 27 | 23 | 19 | 13 | 0 | 4 | 42 | 34 | 50 |
| 2020 | Data sciences | 16 | 31 | 8 | 15 | 23 | 0 | 7 | 51 | 41 | 15 |
| 2020 | Policy | 17 | 22 | 10 | 18 | 25 | 3 | 5 | 42 | 48 | 140 |
| 2020 | Project management | 11 | 30 | 11 | 21 | 21 | 2 | 4 | 43 | 46 | 45 |
| 2020 | Other services to the public | 19 | 22 | 17 | 17 | 24 | 0 | 0 | 42 | 41 | 30 |
| 2020 | None of the above | 11 | 28 | 17 | 22 | 16 | 0 | 7 | 41 | 41 | 55 |
| Survey year | Demographic | Strongly agree (%) |
Somewhat agree (%) |
Neither agree nor disagree (%) |
Somewhat disagree (%) |
Strongly disagree (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 5 | 53 | 17 | 4 | 21 | 0 | 0 | 57 | 25 | 15 |
| 2024 | Intelligence analysts | 5 | 14 | 7 | 27 | 41 | 0 | 6 | 20 | 72 | 15 |
| 2024 | Federal regulators | 2 | 12 | 5 | 22 | 46 | 2 | 13 | 16 | 79 | 45 |
| 2024 | Compliance, inspection and enforcement | 10 | 11 | 18 | 26 | 28 | 7 | 0 | 23 | 57 | 75 |
| 2024 | Communications or public affairs | 2 | 5 | 22 | 16 | 51 | 4 | 0 | 8 | 70 | 35 |
| 2024 | Science and technology | 19 | 12 | 9 | 23 | 34 | 0 | 3 | 31 | 59 | 35 |
| 2024 | Legal services | 0 | 13 | 15 | 41 | 31 | 0 | 0 | 13 | 72 | 10 |
| 2024 | Administration and operations | 3 | 19 | 15 | 20 | 40 | 1 | 2 | 23 | 62 | 125 |
| 2024 | Human resources | 9 | 28 | 7 | 16 | 34 | 3 | 2 | 39 | 53 | 40 |
| 2024 | Financial management | 13 | 15 | 15 | 11 | 44 | 0 | 2 | 29 | 56 | 35 |
| 2024 | Information technology | 12 | 17 | 18 | 19 | 34 | 0 | 0 | 29 | 53 | 25 |
| 2024 | Evaluation | 9 | 17 | 0 | 27 | 47 | 0 | 0 | 26 | 74 | 10 |
| 2024 | Data sciences | 22 | 16 | 0 | 21 | 34 | 0 | 7 | 41 | 59 | 15 |
| 2024 | Policy | 3 | 16 | 10 | 21 | 47 | 1 | 2 | 20 | 70 | 110 |
| 2024 | Project management | 0 | 9 | 6 | 15 | 65 | 3 | 3 | 9 | 84 | 35 |
| 2024 | Other services to the public | 3 | 7 | 4 | 18 | 57 | 4 | 8 | 11 | 85 | 25 |
| 2024 | None of the above | 5 | 11 | 6 | 19 | 41 | 2 | 14 | 20 | 73 | 35 |
| 2022 | Client contact centre | 14 | 5 | 7 | 22 | 52 | 0 | 0 | 19 | 74 | 15 |
| 2022 | Federal regulators | 3 | 15 | 16 | 19 | 38 | 2 | 6 | 20 | 63 | 55 |
| 2022 | Compliance, inspection and enforcement | 6 | 23 | 16 | 16 | 36 | 3 | 1 | 30 | 54 | 85 |
| 2022 | Communications or public affairs | 3 | 12 | 12 | 32 | 41 | 0 | 0 | 15 | 73 | 55 |
| 2022 | Science and technology | 2 | 36 | 9 | 13 | 35 | 3 | 2 | 40 | 51 | 50 |
| 2022 | Administration and operations | 7 | 24 | 16 | 22 | 26 | 3 | 3 | 32 | 51 | 100 |
| 2022 | Human resources | 6 | 17 | 10 | 22 | 37 | 3 | 5 | 25 | 64 | 65 |
| 2022 | Financial management | 4 | 18 | 16 | 19 | 36 | 0 | 8 | 23 | 60 | 50 |
| 2022 | Information management | 13 | 35 | 5 | 20 | 27 | 0 | 0 | 48 | 47 | 15 |
| 2022 | Information technology | 2 | 25 | 14 | 20 | 35 | 4 | 0 | 29 | 57 | 35 |
| 2022 | Data sciences | 0 | 21 | 19 | 15 | 45 | 0 | 0 | 21 | 61 | 20 |
| 2022 | Policy | 4 | 9 | 11 | 29 | 39 | 3 | 5 | 15 | 73 | 135 |
| 2022 | Project management | 5 | 16 | 5 | 13 | 55 | 2 | 3 | 22 | 72 | 60 |
| 2022 | Other services to the public | 13 | 22 | 11 | 15 | 32 | 7 | 0 | 37 | 51 | 15 |
| 2022 | None of the above | 5 | 17 | 8 | 10 | 55 | 3 | 2 | 23 | 68 | 45 |
| 2020 | Client contact centre | 22 | 12 | 7 | 24 | 29 | 0 | 7 | 36 | 56 | 15 |
| 2020 | Federal regulators | 8 | 10 | 13 | 25 | 35 | 3 | 7 | 20 | 66 | 75 |
| 2020 | Compliance, inspection and enforcement | 2 | 26 | 15 | 23 | 30 | 1 | 2 | 29 | 55 | 115 |
| 2020 | Communications or public affairs | 5 | 25 | 14 | 22 | 30 | 2 | 2 | 31 | 54 | 45 |
| 2020 | Science and technology | 6 | 24 | 8 | 20 | 37 | 0 | 6 | 32 | 60 | 55 |
| 2020 | Administration and operations | 13 | 18 | 16 | 28 | 22 | 0 | 3 | 33 | 51 | 105 |
| 2020 | Human resources | 10 | 22 | 12 | 19 | 30 | 3 | 4 | 35 | 53 | 65 |
| 2020 | Financial management | 13 | 17 | 9 | 19 | 41 | 0 | 0 | 30 | 60 | 50 |
| 2020 | Procurement | 10 | 0 | 9 | 45 | 37 | 0 | 0 | 10 | 82 | 10 |
| 2020 | Information management | 22 | 16 | 11 | 11 | 29 | 0 | 11 | 44 | 44 | 20 |
| 2020 | Information technology | 9 | 25 | 17 | 21 | 23 | 0 | 4 | 36 | 46 | 50 |
| 2020 | Data sciences | 8 | 31 | 8 | 7 | 38 | 0 | 7 | 43 | 49 | 15 |
| 2020 | Policy | 9 | 18 | 8 | 21 | 39 | 2 | 4 | 28 | 63 | 140 |
| 2020 | Project management | 12 | 13 | 13 | 23 | 36 | 0 | 2 | 26 | 61 | 45 |
| 2020 | Other services to the public | 16 | 13 | 31 | 6 | 31 | 0 | 3 | 30 | 38 | 30 |
| 2020 | None of the above | 7 | 20 | 15 | 21 | 30 | 0 | 7 | 29 | 55 | 55 |
| Survey year | Demographic | Not at all (%) |
To a small extent (%) |
To a moderate extent (%) |
To a large extent (%) |
To a very large extent (%) |
Don't know (%) |
Not applicable (%) |
Positive answers (%) |
Negative answers (%) |
Total responses |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024 | Client contact centre | 51 | 6 | 4 | 2 | 5 | 3 | 29 | 75 | 25 | 90 |
| 2024 | Intelligence analysts | 42 | 13 | 12 | 9 | 2 | 2 | 20 | 54 | 46 | 50 |
| 2024 | Federal regulators | 45 | 16 | 7 | 5 | 7 | 2 | 17 | 56 | 44 | 255 |
| 2024 | Compliance, inspection and enforcement | 43 | 16 | 10 | 3 | 5 | 4 | 19 | 56 | 44 | 340 |
| 2024 | Communications or public affairs | 35 | 16 | 11 | 9 | 8 | 2 | 20 | 44 | 56 | 170 |
| 2024 | Access to information and privacy | 40 | 15 | 18 | 0 | 5 | 6 | 16 | 51 | 49 | 20 |
| 2024 | Security | 53 | 7 | 12 | 2 | 5 | 7 | 14 | 68 | 32 | 25 |
| 2024 | Science and technology | 48 | 14 | 6 | 4 | 3 | 3 | 22 | 64 | 36 | 300 |
| 2024 | Legal services | 44 | 12 | 9 | 3 | 2 | 5 | 25 | 62 | 38 | 55 |
| 2024 | Administration and operations | 36 | 14 | 10 | 4 | 9 | 3 | 22 | 49 | 51 | 490 |
| 2024 | Human resources | 36 | 12 | 11 | 7 | 6 | 2 | 26 | 50 | 50 | 185 |
| 2024 | Financial management | 39 | 18 | 13 | 11 | 5 | 2 | 13 | 45 | 55 | 170 |
| 2024 | Procurement | 44 | 28 | 9 | 10 | 4 | 0 | 5 | 46 | 54 | 25 |
| 2024 | Real property | 27 | 21 | 21 | 11 | 6 | 0 | 14 | 31 | 69 | 15 |
| 2024 | Material management | 46 | 13 | 0 | 0 | 6 | 12 | 23 | 71 | 29 | 15 |
| 2024 | Information management | 52 | 9 | 9 | 1 | 4 | 4 | 21 | 69 | 31 | 55 |
| 2024 | Information technology | 43 | 14 | 7 | 6 | 7 | 4 | 19 | 56 | 44 | 210 |
| 2024 | Internal audit | 30 | 10 | 8 | 25 | 8 | 0 | 18 | 36 | 64 | 10 |
| 2024 | Evaluation | 43 | 25 | 5 | 8 | 2 | 6 | 10 | 52 | 48 | 35 |
| 2024 | Data sciences | 37 | 8 | 7 | 5 | 8 | 6 | 30 | 58 | 42 | 75 |
| 2024 | Policy | 36 | 15 | 15 | 7 | 9 | 2 | 17 | 44 | 56 | 470 |
| 2024 | Project management | 32 | 16 | 10 | 13 | 11 | 4 | 14 | 39 | 61 | 170 |
| 2024 | Other services to the public | 44 | 12 | 8 | 5 | 7 | 2 | 21 | 58 | 42 | 120 |
| 2024 | None of the above | 40 | 13 | 6 | 4 | 9 | 5 | 23 | 55 | 45 | 170 |
| 2022 | Client contact centre | 37 | 15 | 12 | 1 | 9 | 1 | 26 | 95 | ||
| 2022 | Federal regulators | 44 | 20 | 12 | 3 | 4 | 4 | 13 | 290 | ||
| 2022 | Compliance, inspection and enforcement | 46 | 13 | 9 | 4 | 5 | 4 | 19 | 380 | ||
| 2022 | Communications or public affairs | 36 | 12 | 11 | 6 | 6 | 1 | 27 | 215 | ||
| 2022 | Access to information and privacy | 42 | 13 | 11 | 5 | 9 | 0 | 19 | 20 | ||
| 2022 | Security | 36 | 12 | 10 | 8 | 3 | 4 | 27 | 30 | ||
| 2022 | Science and technology | 49 | 15 | 7 | 4 | 3 | 3 | 20 | 350 | ||
| 2022 | Legal services | 38 | 23 | 6 | 6 | 2 | 4 | 20 | 60 | ||
| 2022 | Administration and operations | 38 | 15 | 11 | 4 | 6 | 3 | 22 | 480 | ||
| 2022 | Human resources | 37 | 13 | 8 | 7 | 8 | 2 | 25 | 245 | ||
| 2022 | Financial management | 40 | 16 | 9 | 6 | 5 | 4 | 20 | 210 | ||
| 2022 | Procurement | 38 | 19 | 15 | 5 | 5 | 0 | 19 | 40 | ||
| 2022 | Real property | 19 | 0 | 33 | 34 | 7 | 0 | 7 | 15 | ||
| 2022 | Material management | 57 | 14 | 7 | 0 | 6 | 0 | 15 | 10 | ||
| 2022 | Information management | 46 | 19 | 9 | 2 | 5 | 4 | 14 | 70 | ||
| 2022 | Information technology | 42 | 10 | 12 | 6 | 8 | 4 | 18 | 230 | ||
| 2022 | Internal audit | 55 | 15 | 5 | 5 | 5 | 0 | 15 | 15 | ||
| 2022 | Evaluation | 59 | 12 | 5 | 2 | 4 | 7 | 11 | 40 | ||
| 2022 | Data sciences | 32 | 18 | 5 | 9 | 9 | 4 | 22 | 75 | ||
| 2022 | Policy | 42 | 15 | 12 | 6 | 6 | 2 | 17 | 545 | ||
| 2022 | Project management | 37 | 15 | 14 | 7 | 9 | 5 | 14 | 205 | ||
| 2022 | Other services to the public | 55 | 14 | 7 | 3 | 2 | 2 | 17 | 125 | ||
| 2022 | None of the above | 42 | 13 | 9 | 5 | 7 | 4 | 19 | 190 | ||
| 2020 | Client contact centre | 45 | 15 | 13 | 1 | 6 | 2 | 17 | 80 | ||
| 2020 | Federal regulators | 46 | 20 | 13 | 7 | 2 | 3 | 10 | 275 | ||
| 2020 | Compliance, inspection and enforcement | 46 | 15 | 14 | 6 | 5 | 3 | 10 | 395 | ||
| 2020 | Communications or public affairs | 35 | 23 | 17 | 10 | 7 | 1 | 7 | 150 | ||
| 2020 | Access to information and privacy | 21 | 21 | 17 | 11 | 11 | 0 | 19 | 15 | ||
| 2020 | Security | 42 | 20 | 7 | 7 | 6 | 0 | 18 | 25 | ||
| 2020 | Science and technology | 50 | 11 | 12 | 7 | 3 | 2 | 17 | 310 | ||
| 2020 | Library services | 55 | 0 | 15 | 0 | 15 | 0 | 15 | 15 | ||
| 2020 | Legal services | 50 | 12 | 20 | 0 | 7 | 0 | 11 | 40 | ||
| 2020 | Administration and operations | 42 | 16 | 13 | 8 | 7 | 3 | 11 | 465 | ||
| 2020 | Human resources | 47 | 14 | 13 | 6 | 8 | 1 | 12 | 200 | ||
| 2020 | Financial management | 42 | 14 | 16 | 12 | 5 | 1 | 10 | 185 | ||
| 2020 | Procurement | 37 | 24 | 8 | 5 | 8 | 3 | 15 | 35 | ||
| 2020 | Real property | 31 | 16 | 13 | 16 | 24 | 0 | 0 | 15 | ||
| 2020 | Material management | 60 | 8 | 8 | 0 | 8 | 0 | 17 | 10 | ||
| 2020 | Information management | 46 | 21 | 10 | 6 | 4 | 3 | 10 | 70 | ||
| 2020 | Information technology | 45 | 15 | 11 | 8 | 6 | 2 | 13 | 235 | ||
| 2020 | Internal audit | 64 | 24 | 0 | 0 | 6 | 0 | 6 | 15 | ||
| 2020 | Evaluation | 29 | 34 | 12 | 6 | 3 | 0 | 16 | 30 | ||
| 2020 | Data sciences | 47 | 19 | 6 | 2 | 6 | 2 | 18 | 55 | ||
| 2020 | Policy | 50 | 17 | 11 | 8 | 5 | 1 | 8 | 490 | ||
| 2020 | Project management | 44 | 19 | 13 | 6 | 8 | 2 | 9 | 165 | ||
| 2020 | Other services to the public | 50 | 12 | 10 | 4 | 3 | 3 | 17 | 135 | ||
| 2020 | None of the above | 46 | 19 | 8 | 9 | 5 | 2 | 12 | 175 | ||
| 2019 | Client contact centre | 42 | 14 | 17 | 8 | 11 | 1 | 7 | 85 | ||
| 2019 | Federal regulators | 42 | 19 | 17 | 6 | 7 | 0 | 9 | 275 | ||
| 2019 | Compliance, inspection and enforcement | 45 | 15 | 13 | 10 | 10 | 1 | 6 | 420 | ||
| 2019 | Communications or public affairs | 33 | 17 | 17 | 13 | 11 | 2 | 8 | 175 | ||
| 2019 | Access to information and privacy | 33 | 9 | 0 | 33 | 26 | 0 | 0 | 10 | ||
| 2019 | Security | 32 | 42 | 12 | 9 | 4 | 0 | 0 | 20 | ||
| 2019 | Science and technology | 48 | 18 | 11 | 6 | 5 | 2 | 10 | 285 | ||
| 2019 | Library services | 70 | 6 | 0 | 12 | 0 | 0 | 12 | 15 | ||
| 2019 | Legal services | 36 | 20 | 13 | 7 | 7 | 0 | 17 | 50 | ||
| 2019 | Administration and operations | 40 | 17 | 14 | 9 | 14 | 0 | 7 | 490 | ||
| 2019 | Human resources | 40 | 18 | 12 | 11 | 11 | 1 | 7 | 195 | ||
| 2019 | Financial management | 35 | 19 | 11 | 13 | 12 | 3 | 7 | 175 | ||
| 2019 | Procurement | 43 | 10 | 20 | 24 | 3 | 0 | 0 | 30 | ||
| 2019 | Real property | 34 | 12 | 27 | 7 | 21 | 0 | 0 | 15 | ||
| 2019 | Material management | 31 | 20 | 7 | 24 | 17 | 0 | 0 | 15 | ||
| 2019 | Information management | 40 | 27 | 10 | 6 | 9 | 0 | 8 | 85 | ||
| 2019 | Information technology | 39 | 20 | 14 | 11 | 11 | 1 | 5 | 245 | ||
| 2019 | Internal audit | 46 | 9 | 9 | 17 | 13 | 0 | 5 | 20 | ||
| 2019 | Evaluation | 44 | 28 | 9 | 6 | 7 | 0 | 6 | 30 | ||
| 2019 | Data sciences | 40 | 16 | 16 | 7 | 8 | 2 | 11 | 50 | ||
| 2019 | Policy | 42 | 20 | 15 | 9 | 8 | 0 | 6 | 485 | ||
| 2019 | Project management | 34 | 16 | 15 | 15 | 14 | 1 | 5 | 165 | ||
| 2019 | Other services to the public | 41 | 14 | 9 | 9 | 14 | 0 | 13 | 100 | ||
| 2019 | None of the above | 33 | 18 | 17 | 10 | 9 | 3 | 10 | 210 |