2024 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 51 0 2 4 0 0 94 6 55
2024 Non-shift worker 37 45 4 9 5 0 0 82 14 2870
2022 Shift worker 60 34 3 3 0 0 0 94 3 70
2022 Non-shift worker 42 43 4 8 3 0 0 85 11 2875
2020 Shift worker 44 48 4 3 2 0 0 91 4 85
2020 Non-shift worker 36 49 4 8 2 0 0 86 10 3175

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 21 2 3 4 0 0 91 7 55
2024 Non-shift worker 72 13 4 4 3 0 3 88 7 2870

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 17 5 5 4 0 0 86 8 55
2024 Non-shift worker 70 15 5 5 3 0 2 86 8 2870

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 26 6 6 5 0 0 83 11 55
2024 Non-shift worker 38 31 7 13 11 0 0 69 24 2870
2022 Shift worker 49 33 7 8 3 0 0 82 10 70
2022 Non-shift worker 47 34 6 8 4 0 1 82 12 2875
2020 Shift worker 38 44 8 7 3 0 1 83 10 85
2020 Non-shift worker 38 39 9 11 3 0 0 77 14 3160
2019 Shift worker 52 37 4 6 0 0 0 90 6 140
2019 Non-shift worker 48 36 5 8 3 0 0 84 11 3655

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 27 5 7 4 0 1 84 11 55
2024 Non-shift worker 34 38 11 10 6 0 0 73 16 2870
2022 Shift worker 47 40 4 6 1 0 3 89 7 70
2022 Non-shift worker 34 41 10 10 4 0 0 76 14 2870
2020 Shift worker 33 56 8 4 0 0 0 89 4 80
2020 Non-shift worker 34 42 12 9 3 0 1 76 12 3155
2019 Shift worker 41 45 9 4 1 0 0 86 5 140
2019 Non-shift worker 36 40 11 10 4 0 0 76 13 3645

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 21 4 6 4 0 0 86 10 55
2024 Non-shift worker 45 34 8 8 4 0 0 80 12 2865
2022 Shift worker 63 27 8 1 1 0 0 90 1 70
2022 Non-shift worker 51 34 6 5 3 0 0 86 8 2875
2020 Shift worker 53 33 9 5 0 0 0 86 5 80
2020 Non-shift worker 49 36 7 6 2 0 0 85 8 3150
2019 Shift worker 53 36 8 2 0 0 0 90 3 140
2019 Non-shift worker 54 34 6 4 2 0 0 88 6 3630

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 30 2 12 5 1 0 80 17 55
2024 Non-shift worker 41 31 10 9 8 0 0 73 17 2870
2022 Shift worker 54 32 4 4 2 2 0 89 7 70
2022 Non-shift worker 46 31 9 8 5 0 0 77 14 2880
2020 Shift worker 37 40 15 5 1 0 2 79 6 80
2020 Non-shift worker 43 34 10 9 4 0 0 77 13 3160
2019 Shift worker 50 32 9 4 4 0 2 83 8 140
2019 Non-shift worker 47 31 9 8 4 0 0 79 12 3645

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 34 14 6 6 2 0 73 12 55
2024 Non-shift worker 35 38 13 8 5 0 0 73 14 2870
2022 Shift worker 51 35 10 3 2 0 0 86 4 70
2022 Non-shift worker 39 40 11 6 4 0 0 79 10 2875
2020 Shift worker 30 54 13 2 1 0 0 84 3 85
2020 Non-shift worker 40 41 10 7 3 0 0 81 9 3170
2019 Shift worker 50 32 10 6 2 0 0 82 8 140
2019 Non-shift worker 39 41 10 6 4 0 0 79 10 3660

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 36 22 4 8 0 0 66 12 55
2024 Non-shift worker 33 33 13 11 10 0 0 66 21 2875
2022 Shift worker 46 35 11 5 3 0 0 81 8 70
2022 Non-shift worker 33 35 14 10 7 0 0 68 17 2875
2020 Shift worker 33 39 25 2 1 0 0 72 3 85
2020 Non-shift worker 32 37 13 12 6 0 0 70 17 3170
2019 Shift worker 31 45 12 9 1 0 0 77 11 140
2019 Non-shift worker 31 37 13 12 7 0 0 68 19 3655

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 38 6 5 4 0 0 85 9 55
2024 Non-shift worker 37 40 8 10 4 0 0 78 14 2870
2022 Shift worker 35 47 11 5 2 0 0 82 7 70
2022 Non-shift worker 38 43 8 8 3 0 0 81 11 2875
2020 Shift worker 36 43 18 3 0 0 0 79 3 85
2020 Non-shift worker 36 40 11 9 3 0 0 77 12 3155
2019 Shift worker 38 41 13 7 1 0 0 79 8 135
2019 Non-shift worker 33 43 11 9 4 0 0 76 13 3635

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 29 13 10 0 1 0 77 10 55
2024 Non-shift worker 45 38 9 5 3 0 0 83 9 2865
2022 Shift worker 51 41 7 0 1 0 0 92 1 70
2022 Non-shift worker 46 38 8 5 2 0 0 85 7 2875
2020 Shift worker 36 42 16 4 1 0 0 79 5 85
2020 Non-shift worker 45 40 9 5 2 0 0 84 7 3155
2019 Shift worker 39 36 16 3 5 1 0 76 8 140
2019 Non-shift worker 43 38 10 6 3 0 0 81 9 3640

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 32 9 7 4 0 0 80 11 55
2024 Non-shift worker 36 35 12 10 8 0 0 70 18 2870
2022 Shift worker 45 35 12 5 2 0 0 80 7 70
2022 Non-shift worker 36 36 12 10 6 0 0 72 16 2875
2020 Shift worker 35 44 19 1 1 0 0 80 2 85
2020 Non-shift worker 35 38 12 9 6 0 0 73 15 3170
2019 Shift worker 32 42 15 8 3 0 0 74 11 140
2019 Non-shift worker 36 36 11 11 6 0 0 72 17 3655

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 7 4 4 0 0 86 7 55
2024 Non-shift worker 52 32 9 4 2 0 0 84 6 2865
2022 Shift worker 54 37 8 1 0 0 0 92 1 70
2022 Non-shift worker 54 33 8 3 2 0 0 87 5 2875
2020 Shift worker 50 45 4 2 0 0 0 95 2 80
2020 Non-shift worker 56 31 8 3 2 0 0 87 5 3150
2019 Shift worker 50 34 10 5 0 0 0 84 6 140
2019 Non-shift worker 53 33 9 3 2 0 0 86 5 3635

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 33 6 13 3 0 0 79 16 55
2024 Non-shift worker 32 38 12 10 7 0 0 71 18 2870
2022 Shift worker 44 36 13 6 1 0 0 80 7 70
2022 Non-shift worker 35 40 10 9 5 0 0 75 15 2870
2020 Shift worker 27 56 11 4 2 0 0 83 6 80
2020 Non-shift worker 35 41 11 9 4 0 0 76 13 3160
2019 Shift worker 33 39 16 8 2 1 1 74 10 135
2019 Non-shift worker 35 38 12 9 5 0 0 74 14 3635

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 23 18 4 8 0 1 70 13 55
2024 Non-shift worker 39 35 11 8 6 0 0 75 14 2870
2022 Shift worker 42 40 16 1 2 0 0 82 3 70
2022 Non-shift worker 41 37 12 6 4 0 0 78 10 2875
2020 Shift worker 34 46 16 1 2 0 0 80 3 85
2020 Non-shift worker 41 34 13 7 4 0 0 76 11 3165
2019 Shift worker 41 34 15 7 3 0 0 75 9 135
2019 Non-shift worker 40 35 13 7 5 0 0 75 12 3650

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 33 7 4 6 1 0 84 10 55
2024 Non-shift worker 36 35 13 9 6 0 1 72 15 2870
2022 Shift worker 44 46 5 4 1 0 0 91 5 70
2022 Non-shift worker 36 38 13 8 4 0 1 75 12 2875
2020 Shift worker 36 48 13 1 2 0 0 85 3 85
2020 Non-shift worker 32 43 12 8 3 0 0 76 12 3155
2019 Shift worker 43 38 10 7 2 0 0 81 9 135
2019 Non-shift worker 34 40 12 9 4 0 1 75 13 3610

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 29 11 7 5 0 0 77 12 55
2024 Non-shift worker 42 38 11 6 3 0 0 80 9 2870
2022 Shift worker 60 30 9 2 1 0 0 89 2 70
2022 Non-shift worker 44 39 9 5 3 0 0 83 8 2875
2020 Shift worker 44 53 2 0 1 0 0 97 1 85
2020 Non-shift worker 47 38 9 4 2 0 0 85 6 3170
2019 Shift worker 55 29 10 3 3 0 0 84 6 140
2019 Non-shift worker 46 38 9 5 2 0 0 84 8 3660

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 42 6 0 2 0 1 92 2 55
2024 Non-shift worker 41 33 14 7 4 0 1 74 11 2870
2022 Shift worker 58 33 7 1 3 0 0 90 3 70
2022 Non-shift worker 37 32 16 8 6 0 1 70 14 2880
2020 Shift worker 40 42 14 1 2 0 1 83 3 85
2020 Non-shift worker 31 35 18 9 5 0 0 67 14 3150
2019 Shift worker 52 34 10 3 2 0 0 85 5 140
2019 Non-shift worker 39 33 16 7 4 0 0 73 12 3630

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 15 41 19 18 1 4 39 18 55
2024 Non-shift worker 9 20 39 19 10 0 2 30 30 2865
2022 Shift worker 8 10 33 32 12 0 5 47 19 70
2022 Non-shift worker 7 19 39 22 10 1 2 33 27 2865
2020 Shift worker 4 19 38 23 15 0 1 38 23 85
2020 Non-shift worker 6 20 38 26 8 1 1 35 26 3160
2019 Shift worker 3 18 39 23 12 3 2 37 22 140
2019 Non-shift worker 7 19 37 24 11 1 1 35 27 3650

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 31 18 9 13 5 13 27 52 55
2024 Non-shift worker 20 25 30 13 8 1 3 22 47 2865
2022 Shift worker 12 12 25 15 20 5 11 41 29 70
2022 Non-shift worker 17 27 30 13 8 2 3 22 46 2870
2020 Shift worker 15 17 31 9 17 10 1 29 36 80
2020 Non-shift worker 16 23 34 16 8 2 1 25 40 3165
2019 Shift worker 13 14 20 19 15 8 9 42 33 140
2019 Non-shift worker 17 25 27 15 11 1 3 28 44 3645

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 6 18 39 25 5 2 70 11 55
2024 Non-shift worker 6 13 31 28 18 0 2 48 20 2870
2022 Shift worker 3 4 18 25 35 6 7 70 9 70
2022 Non-shift worker 6 14 30 30 17 1 2 48 21 2865
2020 Shift worker 1 10 22 37 23 1 5 64 12 85
2020 Non-shift worker 7 14 34 29 15 1 1 45 21 3145
2019 Shift worker 6 6 20 34 28 1 5 66 13 135
2019 Non-shift worker 6 14 29 30 19 1 2 50 20 3640

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 6 35 15 34 0 2 49 15 55
2024 Non-shift worker 15 20 27 19 15 1 3 35 37 2870
2022 Shift worker 2 8 22 21 37 3 7 64 12 70
2022 Non-shift worker 14 19 26 21 16 1 3 38 34 2865
2020 Shift worker 0 11 27 39 17 0 6 59 12 85
2020 Non-shift worker 10 21 29 23 14 1 1 38 32 3155
2019 Shift worker 3 9 23 26 32 2 4 62 13 140
2019 Non-shift worker 10 18 27 23 18 2 2 42 30 3650

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 16 15 20 18 12 10 49 32 55
2024 Non-shift worker 7 12 24 26 21 4 6 52 22 2870
2022 Shift worker 4 12 6 17 34 12 15 70 22 70
2022 Non-shift worker 8 17 26 23 18 3 6 45 27 2865
2020 Shift worker 7 11 22 17 29 8 7 54 21 80
2020 Non-shift worker 6 12 26 29 21 3 3 54 19 3155
2019 Shift worker 5 6 18 21 31 12 8 64 14 135
2019 Non-shift worker 7 15 23 25 22 4 4 51 24 3635

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 16 27 18 22 9 4 45 24 55
2024 Non-shift worker 17 22 31 15 11 2 3 26 41 2865
2022 Shift worker 1 9 37 7 24 11 11 40 12 70
2022 Non-shift worker 15 23 31 15 10 2 3 27 40 2870
2020 Shift worker 7 17 26 19 18 9 4 42 28 85
2020 Non-shift worker 12 21 33 20 10 2 2 31 35 3160
2019 Shift worker 6 14 22 18 23 9 8 50 24 140
2019 Non-shift worker 14 21 29 16 15 3 3 33 37 3645

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 9 33 28 20 4 2 51 14 55
2024 Non-shift worker 5 12 32 31 17 1 3 50 17 2870
2022 Shift worker 0 6 26 27 31 3 7 64 7 70
2022 Non-shift worker 3 8 32 34 19 1 3 55 12 2870
2020 Shift worker 4 12 26 32 22 1 3 56 16 85
2020 Non-shift worker 3 13 36 33 13 1 1 47 17 3165
2019 Shift worker 3 10 24 32 23 3 6 60 14 140
2019 Non-shift worker 8 17 31 26 15 1 2 42 26 3650
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 32 9 7 8 0 5 75 16 55
2024 Non-shift worker 27 28 15 10 9 6 5 62 21 2870
2022 Shift worker 43 19 10 9 4 8 9 73 15 70
2022 Non-shift worker 29 29 15 9 6 6 6 66 17 2875
2020 Shift worker 28 29 21 6 4 5 7 65 12 80
2020 Non-shift worker 26 31 17 10 6 6 3 64 17 3160
2019 Shift worker 35 28 17 3 4 9 3 72 9 140
2019 Non-shift worker 30 28 15 11 7 4 4 64 20 3655

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 20 7 16 5 0 0 72 21 55
2024 Non-shift worker 49 29 7 8 6 1 0 78 15 2870
2022 Shift worker 56 34 6 2 2 0 0 90 4 70
2022 Non-shift worker 52 27 7 8 5 1 0 80 13 2875
2020 Shift worker 41 31 12 7 5 3 2 75 12 85
2020 Non-shift worker 47 30 9 9 5 1 0 77 14 3155
2019 Shift worker 58 23 10 8 2 0 0 81 10 140
2019 Non-shift worker 48 28 7 10 6 1 0 77 16 3650

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 40 5 2 2 0 0 92 4 55
2024 Non-shift worker 52 31 5 8 4 0 0 83 12 2865
2022 Shift worker 63 30 2 4 1 0 0 93 4 70
2022 Non-shift worker 56 29 6 5 3 0 0 86 8 2875
2020 Shift worker 53 31 10 0 2 2 2 88 2 85
2020 Non-shift worker 53 31 7 6 3 0 0 84 9 3150
2019 Shift worker 59 24 11 3 3 0 0 83 6 140
2019 Non-shift worker 51 31 7 7 3 0 0 82 11 3650

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 45 9 3 2 0 0 87 4 55
2024 Non-shift worker 48 33 10 5 3 1 0 82 8 2870
2022 Shift worker 57 25 14 1 3 1 0 82 4 70
2022 Non-shift worker 49 34 9 5 2 1 0 84 7 2875
2020 Shift worker 35 47 8 5 0 3 2 87 5 85
2020 Non-shift worker 46 36 10 5 2 1 0 83 7 3140
2019 Shift worker 45 39 10 4 1 1 0 85 5 140
2019 Non-shift worker 46 37 10 5 3 1 0 83 7 3650

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 23 6 8 11 8 2 72 21 55
2024 Non-shift worker 41 27 11 6 5 6 5 76 12 2870
2022 Shift worker 44 24 10 2 4 8 9 81 7 70
2022 Non-shift worker 45 27 9 5 3 7 4 81 9 2875

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 3 7 12 8 3 75 22 55
2024 Non-shift worker 39 26 12 6 5 6 4 73 13 2870
2022 Shift worker 40 30 9 5 0 7 10 83 6 70
2022 Non-shift worker 42 28 11 6 3 7 4 78 10 2875
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 33 1 11 8 0 13 76 22 55
2024 Non-shift worker 50 28 10 4 3 1 4 82 7 2870
2022 Shift worker 42 33 16 2 3 0 4 78 5 70
2022 Non-shift worker 52 25 11 4 3 1 4 81 7 2875
2020 Shift worker 33 32 18 6 0 3 8 73 6 85
2020 Non-shift worker 52 27 11 4 2 1 2 81 7 3165
2019 Shift worker 36 32 17 5 5 1 6 72 10 140
2019 Non-shift worker 48 27 14 5 3 1 3 78 8 3650

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 34 6 10 6 0 0 79 15 55
2024 Non-shift worker 47 29 10 8 6 0 0 77 14 2870
2022 Shift worker 52 35 5 6 1 0 1 88 7 70
2022 Non-shift worker 44 32 11 7 5 0 1 77 12 2875
2020 Shift worker 44 31 18 6 0 0 2 76 6 80
2020 Non-shift worker 45 31 11 8 4 0 0 76 12 3165
2019 Shift worker 43 36 17 2 1 0 0 80 3 140
2019 Non-shift worker 43 31 11 9 5 0 1 75 14 3660

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 21 10 8 4 1 0 78 12 55
2024 Non-shift worker 52 25 11 5 5 1 1 78 10 2870
2022 Shift worker 62 29 4 0 3 1 0 92 3 70
2022 Non-shift worker 53 25 11 5 4 1 1 80 9 2870
2020 Shift worker 46 32 15 4 2 0 0 78 6 85
2020 Non-shift worker 49 26 13 6 4 1 1 77 10 3155

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 30 11 3 5 0 0 81 8 55
2024 Non-shift worker 50 28 9 8 4 1 1 79 12 2870
2022 Shift worker 56 33 4 4 3 0 0 89 7 70
2022 Non-shift worker 49 31 9 6 4 0 0 81 11 2870
2020 Shift worker 49 29 12 9 0 0 1 79 9 85
2020 Non-shift worker 47 32 10 7 3 0 0 80 10 3170
2019 Shift worker 49 35 9 6 1 1 0 84 7 140
2019 Non-shift worker 45 31 10 9 4 0 1 77 13 3640

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 26 7 2 5 5 5 84 8 55
2024 Non-shift worker 66 20 5 3 3 1 2 89 6 2875
2022 Shift worker 50 23 11 1 6 0 8 80 8 70
2022 Non-shift worker 66 21 5 2 2 2 2 90 5 2875

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 30 4 2 6 0 0 88 8 55
2024 Non-shift worker 57 24 9 5 5 0 0 81 10 2875
2022 Shift worker 57 32 6 1 4 0 0 90 5 70
2022 Non-shift worker 56 26 8 6 4 0 0 82 10 2870
2020 Shift worker 46 29 17 6 2 0 0 75 8 85
2020 Non-shift worker 55 26 9 5 4 0 0 82 10 3165
2019 Shift worker 57 32 7 4 0 0 0 89 4 140
2019 Non-shift worker 53 28 9 6 4 0 0 81 10 3660

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 86 8 1 3 2 0 0 94 5 55
2024 Non-shift worker 83 7 3 2 2 0 2 93 4 2875
2022 Shift worker 73 19 3 1 1 0 4 95 2 70
2022 Non-shift worker 83 9 3 1 2 0 3 95 3 2875
2019 Shift worker 78 14 3 0 2 1 2 95 2 135
2019 Non-shift worker 82 10 3 1 1 0 3 94 3 3640
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 33 10 7 1 6 4 79 9 55
2024 Non-shift worker 30 27 15 9 8 10 1 64 19 2870
2022 Shift worker 43 29 12 2 1 11 2 83 3 70
2022 Non-shift worker 35 31 13 7 5 8 1 72 14 2875
2020 Shift worker 36 30 13 3 3 14 0 77 7 85
2020 Non-shift worker 37 32 13 6 4 8 0 75 11 3165
2019 Shift worker 43 30 12 4 2 8 1 81 6 140
2019 Non-shift worker 32 32 14 8 5 8 1 70 14 3650

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 31 17 13 3 1 4 65 17 55
2024 Non-shift worker 25 29 16 13 13 4 0 56 27 2870
2022 Shift worker 35 39 15 2 3 5 1 79 5 70
2022 Non-shift worker 28 33 15 12 8 4 0 63 21 2875
2020 Shift worker 36 27 18 7 3 7 2 70 10 85
2020 Non-shift worker 33 34 15 9 6 2 0 69 15 3160
2019 Shift worker 42 31 13 5 4 5 1 77 9 140
2019 Non-shift worker 30 32 15 11 7 4 1 65 19 3640

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 34 18 8 10 1 4 62 19 55
2024 Non-shift worker 17 26 18 18 15 6 0 46 35 2870
2022 Shift worker 40 30 14 7 3 5 1 75 11 70
2022 Non-shift worker 19 29 19 16 10 6 0 51 28 2875
2020 Shift worker 28 29 17 14 3 11 0 63 18 85
2020 Non-shift worker 23 34 18 14 7 4 0 59 23 3170
2019 Shift worker 29 34 16 7 5 8 1 69 14 140
2019 Non-shift worker 21 29 19 16 8 7 1 54 26 3635

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 42 3 21 7 5 4 66 30 55
2024 Non-shift worker 18 27 18 18 16 3 1 47 35 2875
2022 Shift worker 42 33 12 7 5 0 1 76 12 70
2022 Non-shift worker 20 34 17 15 11 3 0 56 27 2875
2020 Shift worker 30 31 17 10 3 9 0 68 14 85
2020 Non-shift worker 22 38 16 14 7 2 0 61 22 3165
2019 Shift worker 28 35 18 9 4 5 1 67 14 140
2019 Non-shift worker 20 32 17 17 9 4 1 55 27 3640

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 24 6 3 4 20 4 83 9 55
2024 Non-shift worker 37 27 13 5 3 11 4 75 10 2870
2022 Shift worker 30 38 4 6 1 17 4 86 9 70
2022 Non-shift worker 42 26 11 4 3 11 3 79 9 2875
2020 Shift worker 49 17 10 7 7 10 0 73 16 85
2020 Non-shift worker 41 25 13 5 3 10 4 76 8 3170
2019 Shift worker 41 13 9 11 6 15 5 67 21 140
2019 Non-shift worker 40 21 13 5 4 14 4 73 12 3660
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 43 10 11 2 5 0 76 14 55
2024 Non-shift worker 21 42 17 13 6 1 0 65 18 2870
2022 Shift worker 35 44 15 4 1 1 0 80 5 70
2022 Non-shift worker 23 46 17 9 4 1 0 70 13 2870
2020 Shift worker 35 34 21 4 0 3 2 73 5 85
2020 Non-shift worker 25 47 18 7 2 2 0 73 9 3165
2019 Shift worker 32 37 20 5 2 3 1 72 7 140
2019 Non-shift worker 26 44 17 9 3 2 0 71 12 3655

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 33 24 6 9 6 0 59 15 55
2024 Non-shift worker 13 30 21 20 13 3 0 44 34 2870
2022 Shift worker 31 33 13 16 2 4 0 67 19 70
2022 Non-shift worker 15 35 22 17 7 3 0 52 25 2870
2020 Shift worker 30 33 26 3 0 5 2 68 4 85
2020 Non-shift worker 18 41 20 13 4 3 0 61 18 3150
2019 Shift worker 24 35 22 9 3 5 1 63 14 140
2019 Non-shift worker 17 34 22 15 6 5 0 54 22 3640

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 56 7 4 11 2 0 78 15 55
2024 Non-shift worker 29 38 13 11 6 2 1 69 18 2870
2022 Shift worker 29 33 19 2 4 8 5 72 7 70
2022 Non-shift worker 28 38 14 10 6 4 1 69 17 2870
2020 Shift worker 30 36 19 9 0 2 4 71 10 85
2020 Non-shift worker 32 37 14 10 4 3 1 71 14 3160
2019 Shift worker 36 28 13 12 2 5 3 71 15 140
2019 Non-shift worker 29 38 13 11 5 3 1 70 17 3645

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 47 3 9 2 0 0 86 11 55
2024 Non-shift worker 31 38 16 8 5 2 0 70 14 2870
2022 Shift worker 43 34 18 3 1 1 0 77 4 70
2022 Non-shift worker 32 40 16 6 3 2 0 73 10 2870
2020 Shift worker 41 29 21 4 3 0 2 72 7 80
2020 Non-shift worker 34 40 17 5 2 1 0 75 8 3160
2019 Shift worker 37 36 15 4 3 4 1 77 8 140
2019 Non-shift worker 32 39 16 7 4 2 0 73 11 3645

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 43 12 17 7 4 2 62 26 55
2024 Non-shift worker 21 26 16 14 13 9 2 53 30 2870
2022 Shift worker 35 34 14 1 2 3 11 80 4 70
2022 Non-shift worker 21 27 18 11 10 11 3 55 24 2875
2020 Shift worker 25 26 23 9 3 7 6 60 14 85
2020 Non-shift worker 22 27 18 13 10 8 2 54 25 3160
2019 Shift worker 30 31 16 5 7 7 5 69 13 140
2019 Non-shift worker 22 27 18 12 11 8 2 54 26 3650

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 30 15 6 7 6 0 70 14 55
2024 Non-shift worker 20 30 17 15 16 2 0 51 32 2870
2022 Shift worker 45 32 9 7 4 3 0 80 11 70
2022 Non-shift worker 22 34 17 13 11 3 0 58 25 2870
2020 Shift worker 26 36 17 11 1 5 4 69 13 80
2020 Non-shift worker 22 32 19 15 9 2 1 55 25 3160
2019 Shift worker 35 30 19 8 3 3 2 68 12 140
2019 Non-shift worker 23 31 18 14 11 3 0 56 26 3650

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 23 24 1 3 0 8 45 55 55
2024 Non-shift worker 47 24 12 5 5 1 5 50 50 2870
2022 Shift worker 59 30 5 3 1 0 2 70
2022 Non-shift worker 47 26 13 5 4 1 4 2875
2020 Shift worker 44 35 9 7 1 0 4 80
2020 Non-shift worker 49 25 13 6 3 1 3 3170
2019 Shift worker 58 24 8 1 2 1 6 140
2019 Non-shift worker 51 25 12 4 3 1 4 3650

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 16 2 0 1 3 15 77 23 55
2024 Non-shift worker 54 10 7 4 7 3 16 66 34 2875

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 17 3 2 3 1 8 73 27 55
2024 Non-shift worker 68 10 5 3 3 4 6 76 24 2870
2022 Shift worker 73 14 7 1 1 1 3 70
2022 Non-shift worker 72 10 4 2 3 4 5 2875
2020 Shift worker 71 14 5 3 0 3 4 85
2020 Non-shift worker 75 10 5 2 2 3 3 3155
2019 Shift worker 77 8 4 1 2 2 5 135
2019 Non-shift worker 75 9 4 2 3 3 4 3645

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 17 3 1 0 0 9 77 23 55
2024 Non-shift worker 71 7 3 1 2 3 12 83 17 2870

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 21 6 1 0 1 8 69 31 55
2024 Non-shift worker 64 11 6 2 4 2 10 73 27 2870

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 23 21 15 7 14 7 45 28 55
2024 Non-shift worker 15 26 12 17 23 3 3 44 43 2870
2022 Shift worker 17 42 14 14 5 1 9 64 21 70
2022 Non-shift worker 20 29 10 15 19 2 4 53 36 2875
2020 Shift worker 22 31 19 13 6 6 4 58 21 85
2020 Non-shift worker 20 27 15 16 18 2 2 49 36 3170
2019 Shift worker 29 23 14 8 11 6 9 61 22 140
2019 Non-shift worker 21 24 15 16 19 3 3 48 36 3660

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 31 30 13 7 5 1 46 21 55
2024 Non-shift worker 20 35 19 13 7 4 1 59 21 2870
2022 Shift worker 24 46 12 3 2 6 6 80 6 70
2022 Non-shift worker 20 41 19 10 5 4 1 64 16 2875
2020 Shift worker 18 44 20 8 0 9 0 69 9 85
2020 Non-shift worker 21 43 19 9 3 4 0 67 13 3160
2019 Shift worker 24 37 19 7 2 6 4 68 11 140
2019 Non-shift worker 21 41 18 10 4 4 1 66 15 3660

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 38 13 3 2 3 1 82 5 55
2024 Non-shift worker 31 38 16 8 6 2 0 70 14 2870
2022 Shift worker 55 32 8 1 2 1 1 89 3 70
2022 Non-shift worker 34 41 13 6 3 2 1 77 10 2875
2020 Shift worker 41 39 16 2 0 3 0 82 2 85
2020 Non-shift worker 36 42 13 5 3 2 0 79 8 3155
2019 Shift worker 51 34 8 4 1 2 0 87 5 140
2019 Non-shift worker 38 41 11 6 3 2 0 80 9 3640

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 34 15 3 2 4 0 80 4 55
2024 Non-shift worker 35 36 13 6 3 6 1 77 9 2870
2022 Shift worker 53 35 9 2 1 1 0 89 3 70
2022 Non-shift worker 38 39 12 4 2 5 1 81 7 2875
2020 Shift worker 41 30 17 3 4 5 0 75 7 85
2020 Non-shift worker 42 36 12 4 2 3 0 81 6 3155
2019 Shift worker 50 32 8 1 3 3 3 88 4 140
2019 Non-shift worker 46 35 11 3 2 2 0 84 5 3650

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 15 19 11 2 14 0 64 14 55
2024 Non-shift worker 28 23 20 6 3 18 2 63 11 2870
2022 Shift worker 36 32 6 3 0 24 0 89 4 70
2022 Non-shift worker 30 29 20 5 3 12 1 68 9 2875
2020 Shift worker 32 31 21 3 4 9 0 69 8 85
2020 Non-shift worker 37 35 15 5 2 5 1 76 8 3165

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 32 2 9 6 3 3 82 16 55
2024 Non-shift worker 38 32 10 6 5 5 3 77 12 2865
2022 Shift worker 46 28 10 5 0 3 8 83 6 70
2022 Non-shift worker 40 33 10 5 4 5 3 80 10 2875
2020 Shift worker 42 35 13 3 6 3 0 78 9 80
2020 Non-shift worker 43 32 10 6 3 3 2 79 10 3150

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 6 16 5 42 2 25 65 12 55
2024 Non-shift worker 4 6 13 8 40 6 23 68 14 2860
2022 Shift worker 3 12 6 3 30 9 37 63 27 70
2022 Non-shift worker 3 5 12 8 42 6 23 70 12 2865

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 5 26 4 0 40 8 42 8 55
2024 Non-shift worker 9 15 22 5 5 38 6 42 17 2865
2022 Shift worker 4 22 15 1 0 47 11 60 3 70
2022 Non-shift worker 10 17 23 4 3 39 4 47 12 2875

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 40 3 2 2 0 0 93 4 55
2024 Non-shift worker 42 37 9 7 5 0 0 79 12 2870
2022 Shift worker 60 32 5 0 0 3 0 94 0 70
2022 Non-shift worker 47 37 8 5 3 0 0 84 8 2875
2020 Shift worker 60 30 8 2 0 0 0 90 2 80
2020 Non-shift worker 50 35 8 4 2 0 0 86 6 3160
2019 Shift worker 62 27 8 1 2 0 0 89 3 140
2019 Non-shift worker 51 34 8 4 3 0 0 85 7 3655

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 26 6 4 5 0 0 85 9 55
2024 Non-shift worker 39 33 13 9 6 1 0 72 15 2870
2022 Shift worker 62 28 7 1 2 0 0 90 3 70
2022 Non-shift worker 43 34 11 7 4 1 0 77 11 2875
2020 Shift worker 53 30 13 0 2 2 0 85 2 80
2020 Non-shift worker 44 33 13 6 3 0 0 78 9 3155
2019 Shift worker 56 27 10 4 2 0 0 83 7 140
2019 Non-shift worker 43 33 12 6 4 0 0 77 11 3655

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 28 8 5 3 0 0 84 8 55
2024 Non-shift worker 35 36 14 9 6 0 0 71 15 2870
2022 Shift worker 58 31 6 3 2 0 0 89 5 70
2022 Non-shift worker 39 37 11 8 4 0 0 77 12 2870
2020 Shift worker 54 26 10 7 0 2 0 83 7 80
2020 Non-shift worker 42 35 14 6 3 0 0 77 9 3140
2019 Shift worker 55 29 11 4 2 0 0 83 5 140
2019 Non-shift worker 41 36 12 6 4 0 0 77 11 3640
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 19 23 13 5 1 1 59 18 55
2024 Non-shift worker 38 26 16 9 6 4 1 67 16 2870
2022 Shift worker 35 34 17 1 4 6 3 75 6 70
2022 Non-shift worker 36 27 18 9 5 4 1 67 14 2875
2020 Shift worker 32 37 20 7 2 2 0 71 8 80
2020 Non-shift worker 40 27 17 8 4 3 1 70 12 3160
2019 Shift worker 33 29 24 2 4 7 1 67 6 140
2019 Non-shift worker 37 26 18 9 6 3 1 66 15 3655

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 55 32 14 55
2024 Non-shift worker 36 36 28 2870
2022 Shift worker 56 21 22 70
2022 Non-shift worker 38 34 28 2870
2020 Shift worker 18 49 32 85
2020 Non-shift worker 22 45 33 3170
2019 Shift worker 35 37 28 140
2019 Non-shift worker 29 38 33 3665

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 2 24 17 7 51 0 25
2024 Non-shift worker 19 30 17 7 20 7 935
2022 Shift worker 4 24 11 1 55 5 35
2022 Non-shift worker 17 32 17 6 23 6 975
2020 Shift worker 5 9 4 0 82 0 10
2020 Non-shift worker 24 35 22 3 11 5 730
2019 Shift worker 5 9 12 1 72 1 45
2019 Non-shift worker 13 23 19 6 34 5 1020
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 55
2024 Non-shift worker 13 87 2870
2022 Shift worker 8 92 70
2022 Non-shift worker 11 89 2875
2020 Shift worker 17 83 80
2020 Non-shift worker 11 89 3165
2019 Shift worker 13 87 140
2019 Non-shift worker 13 87 3655

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 400
2022 Non-shift worker 55 45 330
2019 Shift worker 60 40 20
2019 Non-shift worker 54 46 480

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 400
2022 Non-shift worker 55 45 330
2020 Shift worker 41 59 15
2020 Non-shift worker 61 39 340
2019 Shift worker 42 58 20
2019 Non-shift worker 58 42 480

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 400
2022 Non-shift worker 7 93 330
2020 Shift worker 0 100 15
2020 Non-shift worker 7 93 340

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 330

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 400
2022 Non-shift worker 3 97 330

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 400
2022 Non-shift worker 4 96 330
2019 Shift worker 0 100 20
2019 Non-shift worker 3 97 480

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 400
2022 Non-shift worker 4 96 330
2020 Shift worker 0 100 15
2020 Non-shift worker 5 95 340
2019 Shift worker 0 100 20
2019 Non-shift worker 6 94 480

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 400
2022 Non-shift worker 36 64 330

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 44 56 400
2022 Non-shift worker 43 57 330
2020 Shift worker 54 46 15
2020 Non-shift worker 44 56 340

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 400
2022 Non-shift worker 47 53 330
2019 Shift worker 51 49 15
2019 Non-shift worker 47 53 475

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 400
2022 Non-shift worker 41 59 330

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 400
2022 Non-shift worker 30 70 330

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 400
2022 Non-shift worker 49 51 330
2020 Shift worker 64 36 15
2020 Non-shift worker 51 49 340
2019 Shift worker 57 43 15
2019 Non-shift worker 52 48 475

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 400
2022 Non-shift worker 25 75 330
2019 Shift worker 32 68 15
2019 Non-shift worker 31 69 475

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 400
2022 Non-shift worker 1 99 330
2019 Shift worker 0 100 15
2019 Non-shift worker 1 99 475

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 400
2022 Non-shift worker 5 95 330
2020 Shift worker 0 100 15
2020 Non-shift worker 6 94 340
2019 Shift worker 0 100 15
2019 Non-shift worker 6 94 475

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 400
2022 Non-shift worker 9 91 330

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 400
2022 Non-shift worker 47 53 330
2019 Shift worker 42 58 15
2019 Non-shift worker 48 52 475

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 400
2022 Non-shift worker 16 84 330

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 400
2022 Non-shift worker 16 84 330

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 55 45 400
2022 Non-shift worker 48 52 330
2020 Shift worker 51 49 15
2020 Non-shift worker 51 49 340
2019 Shift worker 48 52 15
2019 Non-shift worker 53 47 470

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 400
2022 Non-shift worker 17 83 330

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 400
2022 Non-shift worker 8 92 330

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 400
2022 Non-shift worker 15 85 330

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 400
2022 Non-shift worker 9 91 330
2020 Shift worker 0 100 15
2020 Non-shift worker 10 90 340

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 400
2022 Non-shift worker 6 94 330
2020 Shift worker 0 100 15
2020 Non-shift worker 7 93 340
2019 Shift worker 0 100 15
2019 Non-shift worker 7 93 470

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 400
2022 Non-shift worker 9 91 330

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 400
2022 Non-shift worker 10 90 330

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 400
2022 Non-shift worker 37 63 330
2019 Shift worker 32 68 15
2019 Non-shift worker 29 71 470

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 365
2022 Non-shift worker 9 91 310

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 365
2022 Non-shift worker 25 75 310
2020 Shift worker 46 54 15
2020 Non-shift worker 22 78 315
2019 Shift worker 63 37 15
2019 Non-shift worker 22 78 440

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 365
2022 Non-shift worker 7 93 310

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 365
2022 Non-shift worker 4 96 310
2019 Shift worker 0 100 15
2019 Non-shift worker 8 92 440

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 365
2022 Non-shift worker 8 92 310

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 365
2022 Non-shift worker 7 93 310
2019 Shift worker 0 100 15
2019 Non-shift worker 9 91 440

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 365
2022 Non-shift worker 9 91 310

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 365
2022 Non-shift worker 13 87 310

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 365
2022 Non-shift worker 11 89 310
2020 Shift worker 0 100 15
2020 Non-shift worker 14 86 315

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 365
2022 Non-shift worker 28 72 310

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 365
2022 Non-shift worker 7 93 310
2020 Shift worker 0 100 15
2020 Non-shift worker 7 93 315

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 365
2022 Non-shift worker 44 56 310
2019 Shift worker 36 64 15
2019 Non-shift worker 42 58 440

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 365
2022 Non-shift worker 2 98 310

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 365
2022 Non-shift worker 56 44 310
2020 Shift worker 50 50 15
2020 Non-shift worker 57 43 315
2019 Shift worker 49 51 15
2019 Non-shift worker 58 42 440

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 365

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 365
2022 Non-shift worker 13 87 310

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 7 17 6 5 33 11 49 20 55
2024 Non-shift worker 13 14 15 8 10 31 10 46 29 2870
2022 Shift worker 16 17 13 4 1 33 16 65 10 70
2022 Non-shift worker 12 16 14 6 7 36 9 51 24 2875
2020 Shift worker 23 18 19 9 3 14 14 56 17 85
2020 Non-shift worker 17 19 17 8 6 27 5 53 21 3165
2019 Shift worker 19 14 19 4 3 31 10 56 12 140
2019 Non-shift worker 17 18 18 9 7 24 8 51 23 3655

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 32 11 4 2 6 1 81 6 55
2024 Non-shift worker 27 31 14 8 6 11 2 67 17 2870
2022 Shift worker 39 32 17 3 0 10 0 78 3 70
2022 Non-shift worker 29 34 15 6 4 11 2 71 12 2875
2020 Shift worker 29 36 14 7 2 8 4 74 10 85
2020 Non-shift worker 33 33 16 7 4 7 0 71 12 3165
2019 Shift worker 42 30 13 3 3 9 0 79 6 140
2019 Non-shift worker 34 32 14 7 5 7 1 72 13 3655
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 55
2024 Non-shift worker 9 91 2865
2022 Non-shift worker 6 94 2870
2020 Shift worker 7 93 85
2020 Non-shift worker 6 94 3155
2019 Shift worker 5 95 140
2019 Non-shift worker 7 93 3655

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 275
2022 Non-shift worker 40 60 190

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 68 32 275
2022 Non-shift worker 72 28 190

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 275
2022 Non-shift worker 2 98 190

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 190

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 275
2022 Non-shift worker 7 93 190

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 275
2022 Non-shift worker 6 94 190

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 275
2022 Non-shift worker 17 83 190

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 270
2022 Non-shift worker 28 72 190

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 270
2022 Non-shift worker 22 78 190

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 270
2022 Non-shift worker 16 84 190

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 270
2022 Non-shift worker 9 91 190

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 270
2022 Non-shift worker 22 78 190

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 270
2022 Non-shift worker 28 72 190

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 270
2022 Non-shift worker 4 96 190

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 270
2022 Non-shift worker 4 96 190

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 270
2022 Non-shift worker 3 97 190

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 270
2022 Non-shift worker 8 92 190

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 190

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 270
2022 Non-shift worker 18 82 190

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 270
2022 Non-shift worker 1 99 190

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 275
2022 Non-shift worker 32 68 190

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 275
2022 Non-shift worker 9 91 190

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 275
2022 Non-shift worker 8 92 190

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 275
2022 Non-shift worker 14 86 190

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 275
2022 Non-shift worker 5 95 190

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 275
2022 Non-shift worker 5 95 190

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 275
2022 Non-shift worker 3 97 190

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 275
2022 Non-shift worker 11 89 190

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 275
2022 Non-shift worker 57 43 190

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 250
2022 Non-shift worker 4 96 180

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 250
2022 Non-shift worker 13 87 180

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 250
2022 Non-shift worker 3 97 180

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 250
2022 Non-shift worker 1 99 180

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 250
2022 Non-shift worker 2 98 180

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 250
2022 Non-shift worker 5 95 180

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 250
2022 Non-shift worker 6 94 180

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 250
2022 Non-shift worker 15 85 180

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 250
2022 Non-shift worker 11 89 180

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 250
2022 Non-shift worker 26 74 180

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 250
2022 Non-shift worker 5 95 180

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 250
2022 Non-shift worker 47 53 180

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 180

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 65 35 250
2022 Non-shift worker 65 35 180

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 250

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 250
2022 Non-shift worker 18 82 180

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 14 9 7 2 28 7 72 13 55
2024 Non-shift worker 15 16 17 5 5 34 8 52 19 2870
2022 Shift worker 23 20 10 1 0 31 16 80 1 70
2022 Non-shift worker 14 17 15 4 3 40 7 59 13 2875
2020 Shift worker 21 22 21 6 0 19 11 62 8 80
2020 Non-shift worker 18 20 19 4 3 30 5 60 11 3160
2019 Shift worker 23 13 20 3 3 28 11 58 9 140
2019 Non-shift worker 20 18 20 4 4 28 7 58 12 3660

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 28 11 5 2 8 1 81 7 55
2024 Non-shift worker 29 32 16 6 5 11 2 70 12 2870
2022 Shift worker 42 35 12 2 0 8 0 84 2 70
2022 Non-shift worker 30 35 14 4 3 13 1 75 8 2875
2020 Shift worker 29 39 14 3 2 11 2 78 6 80
2020 Non-shift worker 34 33 17 4 2 8 1 74 8 3155
2019 Shift worker 41 30 12 4 4 9 1 78 8 140
2019 Non-shift worker 37 31 15 4 3 9 1 76 8 3650

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 8 6 24 7 30 25 0 19 50 50
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 20 25 13 9 0 1 34 66 55
2024 Non-shift worker 35 31 17 7 8 1 2 36 64 2850
2022 Shift worker 19 21 22 11 18 3 5 70
2022 Non-shift worker 34 30 17 8 10 1 2 2850
2020 Shift worker 39 30 18 9 4 0 1 80
2020 Non-shift worker 37 33 17 8 5 0 1 3155
2019 Shift worker 23 21 24 16 14 0 2 140
2019 Non-shift worker 27 29 22 10 12 0 1 3655

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 30 28 9 2 0 2 30 70 55
2024 Non-shift worker 22 30 25 13 10 0 1 22 78 2860
2022 Shift worker 37 22 22 11 3 0 4 70
2022 Non-shift worker 20 29 25 14 11 0 1 2865
2020 Shift worker 28 27 30 10 4 0 1 85
2020 Non-shift worker 19 28 26 16 10 0 0 3165
2019 Shift worker 30 37 23 6 4 0 1 140
2019 Non-shift worker 25 30 24 13 7 0 1 3655

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 16 3 5 4 1 48 52 55
2024 Non-shift worker 32 32 19 9 7 1 1 32 68 2860
2022 Shift worker 34 30 15 13 1 1 6 70
2022 Non-shift worker 30 30 20 11 7 1 2 2860
2020 Shift worker 45 28 23 4 1 0 0 85
2020 Non-shift worker 29 32 20 11 7 0 1 3150
2019 Shift worker 43 27 20 5 2 1 3 140
2019 Non-shift worker 35 32 18 8 5 1 1 3640

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 22 20 5 7 4 1 42 58 55
2024 Non-shift worker 25 26 20 14 13 1 1 26 74 2870
2022 Shift worker 34 29 21 3 2 0 11 70
2022 Non-shift worker 23 26 22 14 14 1 1 2865
2020 Shift worker 39 27 22 5 6 0 1 80
2020 Non-shift worker 23 27 22 14 11 1 1 3155
2019 Shift worker 37 25 22 7 7 0 1 140
2019 Non-shift worker 30 26 20 13 10 1 1 3640

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 4 4 2 0 3 57 43 55
2024 Non-shift worker 49 25 11 4 5 0 6 53 47 2865
2022 Shift worker 54 16 15 4 2 0 10 70
2022 Non-shift worker 46 25 12 6 5 0 5 2865
2020 Shift worker 49 33 7 7 0 0 4 80
2020 Non-shift worker 43 26 14 8 6 0 3 3150
2019 Shift worker 48 29 12 6 2 0 3 135
2019 Non-shift worker 51 24 12 5 3 0 4 3640

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 13 29 15 5 3 3 34 66 55
2024 Non-shift worker 31 28 19 10 11 0 1 31 69 2865
2022 Shift worker 37 24 22 3 9 0 4 70
2022 Non-shift worker 31 29 19 11 9 0 1 2870
2020 Shift worker 28 33 20 14 5 0 0 80
2020 Non-shift worker 27 29 21 14 9 0 0 3160
2019 Shift worker 34 32 20 10 3 1 0 140
2019 Non-shift worker 35 31 19 9 6 0 0 3655

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 32 19 8 1 0 3 37 63 55
2024 Non-shift worker 30 31 19 9 8 1 2 31 69 2860
2022 Shift worker 42 38 15 1 3 1 1 70
2022 Non-shift worker 33 32 18 8 6 1 1 2865
2020 Shift worker 42 31 23 0 1 1 2 80
2020 Non-shift worker 32 37 19 7 4 0 1 3150
2019 Shift worker 42 32 16 4 3 2 0 140
2019 Non-shift worker 35 34 19 7 4 1 1 3650

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 29 16 8 2 0 3 43 57 55
2024 Non-shift worker 26 33 20 10 9 1 1 27 73 2865
2022 Shift worker 47 30 9 7 6 0 1 70
2022 Non-shift worker 29 33 20 9 7 1 1 2870
2020 Shift worker 38 34 20 4 0 2 2 85
2020 Non-shift worker 28 37 20 10 4 0 1 3145
2019 Shift worker 37 39 14 7 2 1 1 140
2019 Non-shift worker 32 32 21 9 4 1 1 3650

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 20 21 5 1 1 2 51 49 55
2024 Non-shift worker 30 32 18 9 8 1 1 31 69 2865
2022 Shift worker 48 22 19 5 5 0 1 70
2022 Non-shift worker 33 32 17 9 6 1 1 2870
2020 Shift worker 34 39 21 3 2 0 1 85
2020 Non-shift worker 33 34 19 9 4 0 1 3155
2019 Shift worker 42 29 17 10 2 0 0 140
2019 Non-shift worker 35 32 18 9 5 0 0 3645

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 29 14 7 1 1 3 47 53 55
2024 Non-shift worker 43 27 13 8 8 1 1 43 57 2860
2022 Shift worker 57 25 8 2 4 0 4 70
2022 Non-shift worker 45 27 14 7 6 1 1 2865
2020 Shift worker 47 35 9 5 2 0 1 80
2020 Non-shift worker 43 27 14 8 6 0 1 3135
2019 Shift worker 46 31 15 4 4 0 0 140
2019 Non-shift worker 46 25 14 8 5 1 0 3645

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 20 21 4 6 0 2 47 53 55
2024 Non-shift worker 50 26 12 6 5 1 1 51 49 2860
2022 Shift worker 44 26 16 7 2 0 4 70
2022 Non-shift worker 50 27 12 5 5 1 1 2870
2020 Shift worker 32 41 15 6 6 0 0 85
2020 Non-shift worker 27 33 22 11 6 0 0 3155

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 27 5 2 4 0 4 60 40 55
2024 Non-shift worker 36 33 17 7 5 1 1 37 63 2855
2022 Shift worker 43 31 14 8 1 0 2 70
2022 Non-shift worker 36 32 18 8 4 1 1 2865
2020 Shift worker 34 42 16 5 2 0 0 80
2020 Non-shift worker 30 34 21 10 5 0 0 3155
2019 Shift worker 47 34 10 7 2 1 0 140
2019 Non-shift worker 40 32 16 6 4 0 1 3635

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 27 11 4 10 0 2 47 53 55
2024 Non-shift worker 40 24 14 9 11 1 1 41 59 2860
2022 Shift worker 54 31 4 6 2 0 3 70
2022 Non-shift worker 55 24 10 4 4 1 3 2860
2020 Shift worker 46 27 16 3 6 0 1 85
2020 Non-shift worker 46 31 15 5 3 0 1 3135
2019 Shift worker 60 25 10 2 3 0 1 140
2019 Non-shift worker 57 24 11 5 3 0 1 3640

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 33 14 1 5 0 2 45 55 55
2024 Non-shift worker 48 30 11 5 4 1 1 49 51 2860
2022 Shift worker 53 25 12 4 2 0 4 70
2022 Non-shift worker 54 30 9 2 2 0 1 2870
2020 Shift worker 51 33 13 2 2 0 0 80
2020 Non-shift worker 32 39 18 7 3 0 0 3140

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 13 14 0 0 0 4 72 28 55
2024 Non-shift worker 73 11 4 1 2 1 8 80 20 2860

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 18 7 0 5 0 2 70 30 55
2024 Non-shift worker 65 13 6 3 5 1 6 70 30 2865

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 11 9 3 2 0 4 74 26 55
2024 Non-shift worker 71 11 5 3 4 1 3 74 26 2860
2022 Shift worker 68 18 4 4 1 0 5 70
2022 Non-shift worker 75 11 5 2 3 1 4 2865
2020 Shift worker 77 13 7 2 1 1 0 85
2020 Non-shift worker 76 11 5 3 2 1 2 3125
2019 Shift worker 73 13 6 4 3 0 0 140
2019 Non-shift worker 71 13 7 4 4 0 1 3645

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 11 7 10 0 0 3 71 29 55
2024 Non-shift worker 59 24 8 4 2 1 2 60 40 2865
2022 Shift worker 62 20 10 2 2 0 3 70
2022 Non-shift worker 62 23 7 2 3 1 2 2865
2020 Shift worker 65 22 11 2 1 0 0 85
2020 Non-shift worker 63 23 8 3 2 0 1 3135
2019 Shift worker 62 19 13 4 3 0 0 140
2019 Non-shift worker 55 26 10 4 3 0 1 3640

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 7 3 8 6 0 3 74 26 55
2024 Non-shift worker 62 17 9 4 5 1 2 63 37 2860
2022 Shift worker 69 16 7 1 2 0 5 70
2022 Non-shift worker 65 18 7 4 4 1 2 2860
2020 Shift worker 73 12 13 2 1 0 0 85
2020 Non-shift worker 63 19 9 4 4 0 1 3145
2019 Shift worker 72 16 8 2 2 0 0 135
2019 Non-shift worker 61 19 9 5 5 0 1 3630

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 8 2 2 0 0 24 84 16 55
2024 Non-shift worker 60 12 5 2 1 1 19 75 25 2860
2022 Shift worker 61 11 3 7 1 1 17 70
2022 Non-shift worker 62 13 5 2 1 0 17 2860
2020 Shift worker 71 8 3 3 0 0 14 85
2020 Non-shift worker 61 14 5 2 1 0 16 3145
2019 Shift worker 74 8 2 2 2 1 11 135
2019 Non-shift worker 60 14 5 2 1 0 18 3615

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 15 8 0 0 0 5 76 24 55
2024 Non-shift worker 71 17 4 1 1 1 5 75 25 2855
2022 Shift worker 70 18 2 1 1 1 7 70
2022 Non-shift worker 72 15 4 1 1 1 5 2855
2020 Shift worker 74 17 8 0 1 0 1 85
2020 Non-shift worker 74 15 4 1 1 0 3 3165
2019 Shift worker 85 10 2 3 1 0 0 135
2019 Non-shift worker 74 15 4 1 1 0 4 3635

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 21 22 4 17 1 3 35 65 55
2024 Non-shift worker 53 20 11 6 8 1 2 55 45 2865
2022 Shift worker 57 16 11 1 8 0 7 70
2022 Non-shift worker 67 16 5 4 4 1 3 2870
2020 Shift worker 59 21 9 4 6 1 1 85
2020 Non-shift worker 65 18 8 3 3 0 1 3160
2019 Shift worker 68 12 7 7 5 1 0 140
2019 Non-shift worker 70 14 6 3 4 0 2 3640

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 34 24 2 0 0 2 39 61 55
2024 Non-shift worker 48 27 14 4 3 1 3 50 50 2865
2022 Shift worker 55 12 26 2 0 0 6 70
2022 Non-shift worker 50 28 13 4 3 1 2 2870
2020 Shift worker 41 33 12 10 2 0 2 85
2020 Non-shift worker 44 31 15 5 3 0 1 3165
2019 Shift worker 50 32 11 5 2 0 0 140
2019 Non-shift worker 53 28 12 3 2 0 1 3625

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 41 35 6 5 0 0 53 12 55
2024 Non-shift worker 9 31 41 13 5 0 0 41 19 2870
2022 Shift worker 13 50 28 3 3 1 2 64 7 70
2022 Non-shift worker 11 35 36 12 5 0 0 46 18 2875
2020 Shift worker 17 35 36 11 2 0 0 52 12 85
2020 Non-shift worker 13 35 35 13 4 0 0 48 17 3165
2019 Shift worker 26 42 23 7 2 0 0 68 9 140
2019 Non-shift worker 19 36 30 11 3 0 0 56 14 3665

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 10 39 20 21 0 0 41 20 55
2024 Non-shift worker 9 22 40 20 8 0 0 29 31 2865
2022 Shift worker 2 12 36 26 17 3 2 46 16 70
2022 Non-shift worker 8 18 41 21 11 0 0 32 27 2875
2020 Shift worker 3 17 40 23 16 1 0 39 21 85
2020 Non-shift worker 9 20 39 24 8 0 0 32 29 3155
2019 Shift worker 6 13 25 31 26 0 0 57 19 140
2019 Non-shift worker 7 17 38 25 13 0 0 38 24 3640

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 52 7 1 4 2 0 87 5 55
2024 Non-shift worker 25 43 15 8 4 3 1 71 13 2865
2022 Shift worker 20 52 13 8 0 7 0 77 9 70
2022 Non-shift worker 27 46 13 8 4 2 0 74 12 2875
2020 Shift worker 35 43 12 3 0 6 0 84 4 80
2020 Non-shift worker 42 43 10 3 1 1 0 86 4 3160
2019 Shift worker 26 41 17 8 2 5 0 70 11 140
2019 Non-shift worker 34 43 13 5 3 2 0 79 8 3650

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 7 18 43 22 10 55
2024 Non-shift worker 8 26 36 22 8 2870
2022 Shift worker 10 34 36 14 6 70
2022 Non-shift worker 10 27 37 20 6 2875

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 28 4 12 2 2 1 81 14 55
2024 Non-shift worker 53 28 9 4 3 2 1 83 7 2870
2022 Shift worker 45 40 9 2 2 0 2 86 4 70
2022 Non-shift worker 53 28 10 4 3 3 1 83 7 2875
2020 Shift worker 46 28 19 3 0 3 1 77 4 80
2020 Non-shift worker 48 29 13 4 3 3 1 79 7 3155

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 22 14 13 7 1 1 67 20 55
2024 Non-shift worker 45 26 9 10 9 1 1 72 19 2870
2022 Shift worker 37 40 14 3 4 1 0 78 8 70
2022 Non-shift worker 44 26 9 11 8 1 0 71 20 2875
2020 Shift worker 42 27 11 10 10 0 0 69 20 85
2020 Non-shift worker 38 29 13 11 7 1 0 68 19 3155

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 29 5 5 5 0 1 85 10 55
2024 Non-shift worker 56 26 7 5 4 1 1 83 9 2870
2022 Shift worker 50 36 10 1 2 1 0 87 3 70
2022 Non-shift worker 54 29 7 5 3 1 1 85 8 2870
2020 Shift worker 48 35 6 5 6 0 0 83 11 85
2020 Non-shift worker 50 31 7 7 4 1 0 82 11 3160

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 30 19 10 2 0 0 70 11 55
2024 Non-shift worker 22 39 14 13 10 2 0 62 23 2870
2022 Shift worker 46 32 14 5 2 1 1 80 7 70
2022 Non-shift worker 26 40 14 11 6 2 0 69 17 2875
2020 Shift worker 33 34 24 6 1 2 0 69 7 85
2020 Non-shift worker 33 36 16 9 5 1 0 70 14 3165
2019 Shift worker 28 40 19 6 5 2 0 70 11 140
2019 Non-shift worker 27 37 17 11 5 2 0 66 17 3660

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 16 49 13 14 7 2 1 66 21 960
2022 Shift worker 6 54 25 9 6 0 0 60 15 15
2022 Non-shift worker 15 48 13 15 5 3 1 66 21 970
2020 Shift worker 11 24 46 19 0 0 0 35 19 10
2020 Non-shift worker 22 45 14 12 3 2 1 69 16 1040
2019 Shift worker 7 45 28 7 0 13 0 60 8 15
2019 Non-shift worker 18 45 17 12 4 2 2 66 17 1080
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 55
2024 Non-shift worker 16 84 2870
2022 Shift worker 5 95 70
2022 Non-shift worker 9 91 2875
2020 Shift worker 8 92 80
2020 Non-shift worker 12 88 3155
2019 Shift worker 10 90 140
2019 Non-shift worker 13 87 3655

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 69 31 505
2022 Non-shift worker 65 35 295

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 78 22 505
2022 Non-shift worker 77 23 290
2019 Shift worker 64 36 15
2019 Non-shift worker 79 21 505

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 44 31 9 9 5 1 0 77 14 400
2022 Non-shift worker 52 31 7 7 3 0 0 83 10 230
2019 Shift worker 49 38 12 0 0 0 0 88 0 10
2019 Non-shift worker 51 31 6 7 4 1 1 83 11 405

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 34 6 6 1 2 5 86 8 55
2024 Non-shift worker 47 31 8 7 3 2 2 81 10 2870
2022 Shift worker 41 41 9 6 1 0 1 83 8 70
2022 Non-shift worker 47 34 7 5 2 3 3 85 7 2875
2020 Shift worker 38 40 11 3 0 1 6 84 4 85
2020 Non-shift worker 48 31 9 4 2 3 3 84 7 3170
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 46 55
2024 Non-shift worker 20 63 2865
2022 Shift worker 46 32 70
2022 Non-shift worker 20 63 2875
2020 Shift worker 27 47 85
2020 Non-shift worker 22 57 3175

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 75 25 15
2024 Non-shift worker 51 49 540
2022 Shift worker 49 51 30
2022 Non-shift worker 49 51 525
2020 Shift worker 51 49 20
2020 Non-shift worker 43 57 710

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 49 19 19 2 10 0 55 24 15
2024 Non-shift worker 10 21 16 20 28 1 5 33 50 540
2022 Shift worker 15 30 27 12 15 0 1 46 27 30
2022 Non-shift worker 15 23 15 19 24 1 4 39 45 525
2020 Shift worker 15 24 24 13 6 0 18 48 23 20
2020 Non-shift worker 15 23 18 18 19 2 5 41 41 710

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 49 15 12 23 0 0 49 35 15
2024 Non-shift worker 6 19 15 22 33 2 3 27 58 540
2022 Shift worker 15 13 17 42 9 5 0 29 53 30
2022 Non-shift worker 7 20 13 23 31 1 4 29 57 525
2020 Shift worker 21 20 23 9 10 0 18 49 23 20
2020 Non-shift worker 9 19 18 23 29 1 3 28 53 710

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 8 15 2 3 9 21 62 38 55
2024 Non-shift worker 47 15 9 4 4 4 16 59 41 2865
2022 Shift worker 40 12 16 2 3 7 19 70
2022 Non-shift worker 47 17 9 4 3 3 17 2875
2020 Shift worker 44 19 8 5 2 2 20 80
2020 Non-shift worker 49 18 11 5 4 2 10 3170
2019 Shift worker 48 16 9 6 5 1 14 140
2019 Non-shift worker 46 19 11 7 7 2 8 3625
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