2024 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 44 4 9 4 0 0 83 13 480
2024 Does not provide services to public 37 45 4 9 5 0 0 82 14 2435
2022 Provides services to public 46 40 3 7 4 0 0 86 11 505
2022 Does not provide services to public 42 43 4 8 3 0 0 85 11 2425
2020 Provides services to public 39 45 5 9 2 0 0 84 11 585
2020 Does not provide services to public 36 50 4 8 2 0 0 86 10 2670

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 14 5 6 3 0 3 85 10 480
2024 Does not provide services to public 73 13 4 4 3 0 3 89 7 2435

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 18 6 5 4 0 2 85 9 480
2024 Does not provide services to public 71 14 5 5 3 0 2 87 8 2430

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 32 8 15 11 0 1 66 26 485
2024 Does not provide services to public 39 30 7 12 11 0 0 70 23 2430
2022 Provides services to public 51 30 7 5 5 0 1 82 11 505
2022 Does not provide services to public 46 34 6 8 4 0 1 81 12 2425
2020 Provides services to public 40 38 9 10 3 0 0 78 13 580
2020 Does not provide services to public 38 40 9 11 3 0 0 78 14 2660
2019 Provides services to public 47 35 4 9 6 0 0 82 14 725
2019 Does not provide services to public 48 36 5 8 3 0 0 85 10 3100

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 39 11 10 5 0 0 73 15 480
2024 Does not provide services to public 35 38 11 10 6 0 0 74 16 2430
2022 Provides services to public 35 42 10 10 4 0 0 77 13 505
2022 Does not provide services to public 35 41 10 9 4 0 1 76 13 2415
2020 Provides services to public 35 41 13 9 2 0 1 76 11 580
2020 Does not provide services to public 33 43 11 9 3 0 1 77 12 2655
2019 Provides services to public 31 44 11 9 5 0 0 75 14 715
2019 Does not provide services to public 37 39 10 10 3 0 0 77 13 3100

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 36 8 7 5 1 0 79 13 480
2024 Does not provide services to public 46 34 8 9 4 0 0 80 12 2425
2022 Provides services to public 53 31 6 5 4 0 0 85 9 505
2022 Does not provide services to public 52 35 6 5 2 0 0 87 7 2420
2020 Provides services to public 50 32 9 7 2 0 0 82 9 580
2020 Does not provide services to public 49 37 7 6 1 0 0 86 7 2645
2019 Provides services to public 53 33 7 4 3 0 0 86 7 720
2019 Does not provide services to public 54 34 6 4 2 0 0 88 6 3080

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 31 10 11 9 0 1 70 20 485
2024 Does not provide services to public 42 31 10 8 8 0 0 73 17 2430
2022 Provides services to public 42 38 8 7 5 0 0 80 11 505
2022 Does not provide services to public 47 30 9 8 5 0 0 77 14 2425
2020 Provides services to public 40 36 10 9 4 0 0 77 13 580
2020 Does not provide services to public 43 34 10 8 4 0 0 78 12 2660
2019 Provides services to public 44 32 9 8 6 0 0 77 14 720
2019 Does not provide services to public 48 31 9 8 4 0 0 79 11 3095

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 40 13 10 5 0 0 72 15 485
2024 Does not provide services to public 36 37 13 8 6 0 0 74 13 2435
2022 Provides services to public 41 39 11 6 4 0 0 80 10 505
2022 Does not provide services to public 39 40 11 6 4 0 0 79 10 2425
2020 Provides services to public 41 41 11 5 3 0 0 82 7 580
2020 Does not provide services to public 40 41 10 7 2 0 0 81 9 2665
2019 Provides services to public 40 37 12 7 4 0 0 77 11 720
2019 Does not provide services to public 39 41 10 6 4 0 0 80 10 3105

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 35 16 10 10 0 0 63 21 485
2024 Does not provide services to public 34 32 13 11 10 0 0 66 21 2435
2022 Provides services to public 35 34 16 6 9 0 0 69 15 505
2022 Does not provide services to public 33 36 14 10 7 0 0 69 17 2425
2020 Provides services to public 31 37 14 12 6 0 0 68 18 580
2020 Does not provide services to public 32 38 13 11 5 0 0 70 17 2670
2019 Provides services to public 27 37 15 12 8 0 0 65 21 720
2019 Does not provide services to public 31 38 12 12 6 0 0 70 18 3105

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 42 7 10 4 0 0 79 14 480
2024 Does not provide services to public 38 39 8 10 4 0 0 77 14 2430
2022 Provides services to public 44 42 4 7 3 0 0 86 10 505
2022 Does not provide services to public 37 43 9 8 3 0 0 80 11 2425
2020 Provides services to public 36 40 13 8 3 0 0 76 11 575
2020 Does not provide services to public 36 41 11 9 3 0 0 77 12 2660
2019 Provides services to public 32 43 12 9 4 0 0 75 14 715
2019 Does not provide services to public 34 43 11 9 4 0 0 77 13 3090

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 41 9 4 2 0 0 85 7 485
2024 Does not provide services to public 45 37 9 6 3 0 0 82 9 2430
2022 Provides services to public 53 34 6 5 2 0 0 87 7 505
2022 Does not provide services to public 45 39 8 4 2 0 0 85 7 2425
2020 Provides services to public 47 41 7 3 2 0 0 88 5 575
2020 Does not provide services to public 44 39 9 5 2 0 0 83 7 2660
2019 Provides services to public 43 39 10 5 3 0 0 82 8 720
2019 Does not provide services to public 43 38 10 6 3 0 0 81 9 3095

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 34 16 11 7 0 0 66 18 485
2024 Does not provide services to public 37 34 11 9 8 0 0 72 18 2430
2022 Provides services to public 39 36 11 7 7 0 0 75 13 505
2022 Does not provide services to public 36 37 12 10 5 0 0 72 16 2425
2020 Provides services to public 33 39 13 9 6 0 0 72 14 580
2020 Does not provide services to public 35 38 12 9 5 0 0 73 14 2665
2019 Provides services to public 34 34 14 11 7 0 0 68 18 720
2019 Does not provide services to public 35 37 11 11 5 0 0 73 16 3110

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 31 14 4 1 0 0 81 5 480
2024 Does not provide services to public 52 32 9 5 2 0 0 85 7 2430
2022 Provides services to public 57 33 7 2 1 0 0 89 4 505
2022 Does not provide services to public 53 34 9 3 2 0 0 87 5 2425
2020 Provides services to public 60 31 6 2 1 0 0 91 4 575
2020 Does not provide services to public 55 32 9 3 2 0 0 87 5 2655
2019 Provides services to public 53 31 10 4 1 0 0 85 5 715
2019 Does not provide services to public 53 34 8 3 2 0 0 87 5 3095

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 35 14 12 8 0 1 66 20 485
2024 Does not provide services to public 33 39 11 10 7 0 0 72 17 2430
2022 Provides services to public 36 37 11 10 6 0 0 73 16 505
2022 Does not provide services to public 35 40 10 9 5 0 0 76 14 2420
2020 Provides services to public 31 43 13 9 4 0 0 74 13 580
2020 Does not provide services to public 35 42 10 9 4 0 0 77 13 2660
2019 Provides services to public 34 35 13 12 5 1 0 70 17 715
2019 Does not provide services to public 35 39 12 9 5 0 0 74 14 3085

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 34 14 11 4 0 0 70 15 480
2024 Does not provide services to public 40 35 11 7 6 0 0 75 14 2430
2022 Provides services to public 43 33 13 5 4 0 0 77 10 505
2022 Does not provide services to public 41 37 12 6 4 0 0 78 10 2420
2020 Provides services to public 38 35 14 9 4 0 0 73 13 580
2020 Does not provide services to public 42 35 13 7 4 0 0 77 10 2665
2019 Provides services to public 36 37 13 8 6 0 0 73 14 715
2019 Does not provide services to public 40 35 13 7 4 0 0 76 12 3100

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 38 13 9 5 1 0 72 15 480
2024 Does not provide services to public 37 35 13 9 6 0 1 72 15 2430
2022 Provides services to public 41 36 12 7 4 0 0 77 12 505
2022 Does not provide services to public 36 39 13 8 4 0 1 75 12 2420
2020 Provides services to public 34 45 10 7 4 0 0 79 11 580
2020 Does not provide services to public 32 43 13 8 3 0 1 76 11 2655
2019 Provides services to public 30 44 13 10 4 0 0 74 13 710
2019 Does not provide services to public 35 39 12 9 3 0 1 75 12 3070

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 37 12 6 3 0 0 78 10 485
2024 Does not provide services to public 43 38 10 6 3 0 0 80 9 2430
2022 Provides services to public 50 35 7 5 2 0 0 85 7 505
2022 Does not provide services to public 44 39 9 5 3 0 0 83 8 2425
2020 Provides services to public 48 37 10 4 2 0 0 85 5 580
2020 Does not provide services to public 47 39 8 4 2 0 0 85 6 2665
2019 Provides services to public 44 39 11 4 3 0 0 82 6 720
2019 Does not provide services to public 46 38 8 5 2 0 0 84 8 3110

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 28 18 6 4 0 1 73 9 485
2024 Does not provide services to public 41 34 13 7 4 0 1 75 11 2435
2022 Provides services to public 37 33 16 9 4 0 0 70 14 505
2022 Does not provide services to public 38 32 16 7 6 0 1 71 13 2425
2020 Provides services to public 29 35 21 9 5 0 1 64 15 575
2020 Does not provide services to public 32 36 18 8 5 0 0 68 14 2655
2019 Provides services to public 37 32 16 9 5 0 1 69 14 715
2019 Does not provide services to public 40 33 15 7 4 0 0 74 11 3085

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 18 39 24 9 0 2 33 27 480
2024 Does not provide services to public 9 20 39 18 11 0 2 30 30 2425
2022 Provides services to public 6 22 37 20 11 0 4 32 29 505
2022 Does not provide services to public 7 18 40 23 10 1 2 34 26 2415
2020 Provides services to public 5 21 37 25 11 0 1 36 27 580
2020 Does not provide services to public 6 20 39 26 8 0 1 35 26 2660
2019 Provides services to public 6 24 38 22 9 1 1 31 30 720
2019 Does not provide services to public 7 19 37 24 12 1 1 36 26 3100

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 26 30 13 9 0 2 22 47 480
2024 Does not provide services to public 19 26 29 13 8 1 4 22 47 2430
2022 Provides services to public 19 26 28 14 8 1 4 23 47 505
2022 Does not provide services to public 17 26 31 13 9 2 3 23 45 2420
2020 Provides services to public 18 23 31 17 9 1 1 27 41 580
2020 Does not provide services to public 15 23 34 16 8 2 2 25 40 2660
2019 Provides services to public 22 27 26 13 8 2 2 21 51 720
2019 Does not provide services to public 16 24 27 16 12 2 3 30 42 3095

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 15 28 29 18 0 2 48 23 485
2024 Does not provide services to public 6 13 32 29 19 0 2 48 19 2430
2022 Provides services to public 7 14 32 26 16 1 4 44 22 505
2022 Does not provide services to public 6 14 29 30 18 1 2 50 20 2420
2020 Provides services to public 7 17 32 28 15 1 1 44 24 575
2020 Does not provide services to public 6 13 34 30 15 1 1 46 20 2650
2019 Provides services to public 9 18 30 27 14 1 2 42 27 720
2019 Does not provide services to public 5 12 29 31 21 1 2 53 18 3095

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 22 28 19 14 2 1 34 37 480
2024 Does not provide services to public 15 20 27 19 16 1 3 36 36 2430
2022 Provides services to public 15 18 28 20 14 1 4 36 35 505
2022 Does not provide services to public 13 18 26 21 18 2 3 40 33 2415
2020 Provides services to public 11 21 30 24 13 1 1 37 33 580
2020 Does not provide services to public 10 20 28 24 15 1 2 40 31 2655
2019 Provides services to public 14 18 28 23 13 1 2 38 33 720
2019 Does not provide services to public 9 18 27 23 19 2 2 44 28 3100

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 16 22 27 20 2 4 50 27 480
2024 Does not provide services to public 7 12 24 26 21 4 6 52 21 2430
2022 Provides services to public 9 18 25 25 16 3 4 44 30 505
2022 Does not provide services to public 8 16 25 22 19 3 7 46 26 2415
2020 Provides services to public 8 15 25 28 18 4 3 50 24 580
2020 Does not provide services to public 6 11 26 29 23 3 3 55 18 2655
2019 Provides services to public 9 15 27 27 16 3 3 46 26 715
2019 Does not provide services to public 7 14 22 24 24 4 5 53 23 3090

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 23 34 18 8 1 1 27 38 485
2024 Does not provide services to public 17 22 30 14 11 2 3 27 41 2430
2022 Provides services to public 15 26 29 14 12 1 2 27 43 505
2022 Does not provide services to public 14 22 32 15 11 3 4 28 38 2420
2020 Provides services to public 13 20 35 18 10 1 2 29 34 575
2020 Does not provide services to public 12 21 32 20 11 3 2 32 35 2660
2019 Provides services to public 17 24 29 14 12 3 2 27 43 720
2019 Does not provide services to public 13 20 28 16 16 3 3 35 35 3095

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 13 31 33 14 0 1 48 20 485
2024 Does not provide services to public 5 11 33 30 18 1 3 50 16 2430
2022 Provides services to public 4 9 32 34 18 1 2 53 13 505
2022 Does not provide services to public 3 8 32 34 20 1 3 56 12 2420
2020 Provides services to public 5 14 35 33 11 1 1 45 20 580
2020 Does not provide services to public 3 13 35 33 14 1 1 48 16 2660
2019 Provides services to public 12 22 30 22 10 1 2 33 35 720
2019 Does not provide services to public 7 15 31 27 16 1 2 45 23 3100
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 27 17 10 9 7 4 60 21 485
2024 Does not provide services to public 27 28 15 10 9 5 6 62 21 2430
2022 Provides services to public 28 33 15 7 5 5 7 69 14 505
2022 Does not provide services to public 30 28 15 9 6 6 6 66 17 2425
2020 Provides services to public 24 33 19 11 4 5 4 63 17 580
2020 Does not provide services to public 27 31 17 9 6 6 4 64 17 2655
2019 Provides services to public 29 31 17 9 8 3 2 64 18 725
2019 Does not provide services to public 30 28 15 10 7 5 4 64 19 3105

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 32 9 8 6 1 0 77 14 485
2024 Does not provide services to public 50 28 7 8 7 1 0 78 15 2430
2022 Provides services to public 55 28 7 5 4 1 0 83 10 505
2022 Does not provide services to public 52 27 7 8 4 1 0 80 13 2425
2020 Provides services to public 44 32 9 9 4 1 0 77 14 580
2020 Does not provide services to public 47 29 9 9 5 1 0 77 13 2655
2019 Provides services to public 45 30 9 8 7 0 0 75 16 720
2019 Does not provide services to public 49 28 7 10 5 1 0 77 15 3100

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 32 5 6 4 0 0 85 10 485
2024 Does not provide services to public 52 31 5 8 4 0 0 83 12 2425
2022 Provides services to public 57 29 6 7 2 0 0 85 9 505
2022 Does not provide services to public 57 29 6 5 3 0 0 86 8 2425
2020 Provides services to public 49 34 7 6 3 0 0 83 9 580
2020 Does not provide services to public 53 31 7 6 2 0 0 85 8 2645
2019 Provides services to public 46 32 9 8 5 0 0 78 13 720
2019 Does not provide services to public 53 30 7 7 3 0 0 83 10 3100

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 38 11 3 3 1 0 82 6 480
2024 Does not provide services to public 49 33 9 5 3 1 0 82 8 2430
2022 Provides services to public 48 37 9 3 2 1 1 86 5 505
2022 Does not provide services to public 49 34 10 5 2 1 0 84 7 2425
2020 Provides services to public 41 40 12 4 2 1 0 82 6 575
2020 Does not provide services to public 47 35 10 5 2 1 0 83 7 2645
2019 Provides services to public 41 39 10 6 3 1 0 81 9 720
2019 Does not provide services to public 46 36 10 4 2 1 0 84 7 3100

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 22 14 7 5 9 5 70 14 485
2024 Does not provide services to public 41 28 10 6 5 5 4 77 12 2435
2022 Provides services to public 46 22 12 5 3 7 5 77 9 505
2022 Does not provide services to public 44 29 9 5 3 7 4 82 9 2425

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 21 14 8 6 10 3 68 16 480
2024 Does not provide services to public 39 27 12 6 5 6 5 74 13 2435
2022 Provides services to public 43 24 13 6 3 7 5 75 10 505
2022 Does not provide services to public 42 29 10 6 3 7 4 79 9 2425
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 31 10 5 3 2 2 81 9 485
2024 Does not provide services to public 50 28 10 4 3 1 5 82 7 2430
2022 Provides services to public 57 21 11 4 2 0 4 82 6 505
2022 Does not provide services to public 50 26 11 4 3 1 4 81 7 2425
2020 Provides services to public 49 26 13 4 3 2 2 79 8 580
2020 Does not provide services to public 51 28 11 5 2 1 3 82 7 2665
2019 Provides services to public 47 29 13 5 4 0 2 78 9 715
2019 Does not provide services to public 47 27 14 5 3 1 3 78 8 3105

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 31 8 7 6 0 0 78 13 485
2024 Does not provide services to public 47 29 10 8 6 0 0 76 14 2435
2022 Provides services to public 47 32 10 6 5 1 0 79 11 505
2022 Does not provide services to public 44 33 11 7 4 0 1 78 11 2425
2020 Provides services to public 44 31 12 8 4 0 0 76 12 580
2020 Does not provide services to public 46 30 12 8 4 0 0 76 12 2660
2019 Provides services to public 39 34 11 9 7 0 1 74 16 720
2019 Does not provide services to public 44 31 12 8 4 0 1 75 13 3110

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 24 11 5 6 2 1 78 11 485
2024 Does not provide services to public 52 25 11 5 5 1 1 79 10 2430
2022 Provides services to public 55 24 11 5 4 1 0 80 9 505
2022 Does not provide services to public 53 25 11 5 4 2 1 80 9 2420
2020 Provides services to public 48 26 12 7 5 1 2 76 12 580
2020 Does not provide services to public 50 26 13 5 4 1 1 77 10 2655

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 33 8 6 6 1 1 80 12 485
2024 Does not provide services to public 50 28 9 8 4 1 0 79 12 2430
2022 Provides services to public 52 31 7 5 4 0 0 84 9 505
2022 Does not provide services to public 49 32 9 7 4 0 0 81 11 2420
2020 Provides services to public 46 30 11 9 4 1 0 77 13 580
2020 Does not provide services to public 47 32 10 7 3 0 0 80 10 2665
2019 Provides services to public 43 33 9 9 5 0 1 76 15 720
2019 Does not provide services to public 46 31 10 8 3 1 1 77 12 3090

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 20 4 4 3 1 3 89 7 485
2024 Does not provide services to public 66 21 5 3 3 1 2 89 6 2435
2022 Provides services to public 68 20 4 3 2 1 2 91 5 505
2022 Does not provide services to public 65 21 6 2 2 2 2 89 5 2425

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 26 9 7 5 0 0 79 12 485
2024 Does not provide services to public 58 23 9 5 5 0 0 81 10 2435
2022 Provides services to public 57 26 6 6 5 0 0 83 11 505
2022 Does not provide services to public 56 26 8 5 4 0 0 82 9 2425
2020 Provides services to public 54 25 12 5 4 0 0 79 9 580
2020 Does not provide services to public 55 27 8 6 4 0 0 82 10 2665
2019 Provides services to public 52 28 8 6 6 0 1 80 11 720
2019 Does not provide services to public 53 28 9 6 3 0 0 82 10 3110

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 80 10 4 2 2 0 2 92 4 485
2024 Does not provide services to public 84 7 3 2 2 0 2 94 4 2435
2022 Provides services to public 81 9 4 1 2 0 2 93 4 505
2022 Does not provide services to public 83 9 2 1 1 0 3 95 2 2425
2019 Provides services to public 78 10 5 2 2 0 2 91 4 710
2019 Does not provide services to public 82 10 3 1 1 0 3 95 3 3095
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 30 14 9 8 9 0 67 18 485
2024 Does not provide services to public 30 27 15 9 8 10 1 64 19 2430
2022 Provides services to public 44 27 12 6 5 5 1 76 11 505
2022 Does not provide services to public 33 32 13 7 5 9 1 72 14 2425
2020 Provides services to public 37 34 12 5 4 7 0 77 10 580
2020 Does not provide services to public 37 31 13 6 4 8 0 74 11 2665
2019 Provides services to public 30 35 16 9 4 5 0 70 14 720
2019 Does not provide services to public 33 31 14 7 5 9 1 71 14 3095

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 29 16 13 12 4 0 57 26 485
2024 Does not provide services to public 25 29 16 13 12 4 1 56 27 2435
2022 Provides services to public 37 31 13 10 7 2 0 69 17 505
2022 Does not provide services to public 27 34 16 11 8 4 1 63 20 2425
2020 Provides services to public 38 33 15 8 4 1 0 72 12 580
2020 Does not provide services to public 32 34 15 9 6 3 0 68 16 2660
2019 Provides services to public 32 34 15 11 6 2 0 68 17 715
2019 Does not provide services to public 30 32 15 11 7 5 1 65 19 3090

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 26 15 18 16 6 0 49 35 480
2024 Does not provide services to public 17 26 18 17 15 6 1 46 34 2435
2022 Provides services to public 28 30 16 14 9 3 0 59 24 505
2022 Does not provide services to public 19 29 20 16 10 7 0 51 28 2425
2020 Provides services to public 26 35 18 11 6 3 0 63 18 585
2020 Does not provide services to public 22 33 17 15 8 5 0 58 24 2665
2019 Provides services to public 22 32 20 15 7 4 0 56 23 720
2019 Does not provide services to public 21 29 18 15 8 8 1 54 26 3080

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 28 17 17 16 3 0 49 34 485
2024 Does not provide services to public 18 28 17 18 15 3 1 47 35 2435
2022 Provides services to public 27 33 15 15 8 2 0 61 24 505
2022 Does not provide services to public 20 34 17 15 11 3 0 56 27 2425
2020 Provides services to public 26 37 17 11 6 2 0 65 18 580
2020 Does not provide services to public 22 38 16 14 8 2 0 61 22 2665
2019 Provides services to public 22 33 16 18 8 2 0 57 27 720
2019 Does not provide services to public 20 32 17 17 9 5 1 55 27 3085

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 26 16 3 4 10 2 74 7 485
2024 Does not provide services to public 36 27 13 5 3 12 5 75 10 2430
2022 Provides services to public 44 25 13 4 4 6 3 77 9 505
2022 Does not provide services to public 41 26 10 4 3 12 3 79 9 2425
2020 Provides services to public 48 24 13 4 3 5 2 77 8 585
2020 Does not provide services to public 40 25 13 5 3 11 4 76 9 2665
2019 Provides services to public 43 24 15 7 3 8 1 73 11 720
2019 Does not provide services to public 40 20 12 5 5 15 4 73 12 3110
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 43 15 12 5 1 0 67 18 480
2024 Does not provide services to public 21 42 17 13 6 1 0 65 18 2430
2022 Provides services to public 28 47 14 7 4 0 1 75 10 505
2022 Does not provide services to public 23 46 17 9 4 1 0 70 13 2425
2020 Provides services to public 31 45 14 6 2 1 0 77 9 580
2020 Does not provide services to public 24 46 18 7 2 2 0 72 9 2665
2019 Provides services to public 25 49 15 9 3 1 0 74 12 725
2019 Does not provide services to public 27 42 18 8 3 2 0 71 11 3105

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 32 20 18 12 3 1 48 31 485
2024 Does not provide services to public 13 30 21 20 13 3 0 44 34 2430
2022 Provides services to public 19 38 21 14 6 1 0 58 21 505
2022 Does not provide services to public 15 35 22 17 7 3 0 52 25 2420
2020 Provides services to public 22 45 17 10 5 2 0 68 15 580
2020 Does not provide services to public 18 40 21 14 4 3 0 60 18 2650
2019 Provides services to public 15 40 21 16 5 2 0 57 21 720
2019 Does not provide services to public 18 33 22 15 6 6 0 54 22 3090

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 42 14 8 7 2 1 71 15 480
2024 Does not provide services to public 29 38 12 12 6 2 1 69 18 2430
2022 Provides services to public 32 36 15 8 4 3 2 72 13 505
2022 Does not provide services to public 27 38 14 10 6 4 1 68 17 2420
2020 Provides services to public 34 36 14 7 4 3 1 73 12 580
2020 Does not provide services to public 31 37 15 10 4 3 1 71 14 2660
2019 Provides services to public 30 40 13 9 5 3 1 73 14 720
2019 Does not provide services to public 29 37 13 11 5 3 1 69 17 3095

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 37 15 9 5 1 0 71 14 480
2024 Does not provide services to public 31 38 16 8 5 2 0 71 13 2430
2022 Provides services to public 35 40 15 5 3 2 1 76 9 505
2022 Does not provide services to public 32 40 17 6 3 2 0 73 10 2420
2020 Provides services to public 38 39 15 5 2 2 0 78 7 580
2020 Does not provide services to public 34 40 17 5 2 1 0 75 8 2655
2019 Provides services to public 30 42 16 7 4 1 0 73 11 715
2019 Does not provide services to public 33 38 16 7 3 2 0 73 10 3095

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 24 15 13 14 11 3 51 31 485
2024 Does not provide services to public 21 27 16 14 13 8 2 53 29 2430
2022 Provides services to public 23 27 15 10 9 11 5 59 23 505
2022 Does not provide services to public 21 27 18 11 9 10 3 56 24 2425
2020 Provides services to public 23 26 17 14 9 8 3 55 26 580
2020 Does not provide services to public 22 27 19 13 9 8 2 54 25 2655
2019 Provides services to public 20 27 19 14 12 6 1 51 29 720
2019 Does not provide services to public 23 27 17 11 11 9 2 55 25 3095

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 34 18 12 14 2 0 55 27 485
2024 Does not provide services to public 21 29 16 16 16 2 0 51 33 2435
2022 Provides services to public 27 35 14 11 11 1 0 63 22 505
2022 Does not provide services to public 22 34 17 13 11 3 0 58 25 2420
2020 Provides services to public 26 34 17 13 7 1 1 62 21 580
2020 Does not provide services to public 21 32 19 16 9 2 1 55 25 2660
2019 Provides services to public 22 33 19 13 11 2 0 56 25 725
2019 Does not provide services to public 24 31 18 14 11 3 0 56 26 3095

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 21 17 4 8 3 5 46 54 485
2024 Does not provide services to public 47 24 11 6 4 1 5 51 49 2430
2022 Provides services to public 46 27 13 3 6 0 4 505
2022 Does not provide services to public 48 26 13 5 4 1 4 2425
2020 Provides services to public 47 25 14 6 4 1 2 585
2020 Does not provide services to public 49 26 13 6 3 0 3 2665
2019 Provides services to public 48 25 14 5 5 1 3 720
2019 Does not provide services to public 52 25 11 4 2 1 5 3100

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 8 6 4 7 4 16 68 32 485
2024 Does not provide services to public 54 11 7 4 7 2 16 66 34 2435

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 12 6 2 5 6 6 72 28 480
2024 Does not provide services to public 69 10 5 3 3 4 7 77 23 2430
2022 Provides services to public 72 10 4 1 3 4 6 505
2022 Does not provide services to public 72 10 4 2 2 4 5 2420
2020 Provides services to public 73 11 6 2 2 3 4 580
2020 Does not provide services to public 75 9 5 2 2 3 3 2655
2019 Provides services to public 72 9 7 3 2 3 3 720
2019 Does not provide services to public 75 9 4 2 3 3 4 3100

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 8 5 1 4 5 11 79 21 480
2024 Does not provide services to public 72 8 3 1 2 2 12 84 16 2430

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 14 8 3 5 5 9 65 35 480
2024 Does not provide services to public 65 11 5 2 3 2 11 75 25 2430

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 26 14 17 20 3 4 45 40 485
2024 Does not provide services to public 15 26 12 17 24 3 3 44 43 2430
2022 Provides services to public 23 34 13 11 16 2 1 59 28 505
2022 Does not provide services to public 19 29 10 16 19 2 4 52 37 2425
2020 Provides services to public 24 28 16 13 16 1 3 54 30 580
2020 Does not provide services to public 19 27 15 16 18 2 2 48 36 2670
2019 Provides services to public 21 24 18 16 17 2 1 47 35 720
2019 Does not provide services to public 22 24 14 15 18 3 4 49 36 3110

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 38 17 14 8 4 0 59 22 485
2024 Does not provide services to public 20 35 20 12 7 4 1 58 21 2430
2022 Provides services to public 22 41 19 9 6 3 1 65 15 505
2022 Does not provide services to public 20 41 19 10 5 4 1 65 15 2425
2020 Provides services to public 24 43 17 8 4 3 1 70 12 585
2020 Does not provide services to public 21 43 20 9 3 5 0 67 12 2660
2019 Provides services to public 20 41 20 11 4 3 1 64 15 720
2019 Does not provide services to public 22 41 18 9 4 5 1 67 14 3110

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 35 15 10 7 2 0 66 18 485
2024 Does not provide services to public 31 38 15 7 5 2 0 71 13 2430
2022 Provides services to public 41 36 13 5 5 1 0 78 10 505
2022 Does not provide services to public 34 41 13 6 3 2 1 77 9 2425
2020 Provides services to public 36 42 12 5 3 1 0 79 8 580
2020 Does not provide services to public 36 41 13 5 2 2 0 79 8 2655
2019 Provides services to public 37 42 9 7 4 1 0 80 11 720
2019 Does not provide services to public 39 40 11 6 2 2 0 80 8 3095

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 36 13 5 3 6 0 77 9 485
2024 Does not provide services to public 36 36 13 6 3 6 1 77 9 2430
2022 Provides services to public 40 40 9 4 4 3 0 82 8 505
2022 Does not provide services to public 38 39 12 4 2 5 1 81 6 2425
2020 Provides services to public 44 35 12 4 2 3 0 82 6 580
2020 Does not provide services to public 42 36 13 4 2 3 0 81 6 2650
2019 Provides services to public 48 36 8 4 1 2 1 86 5 720
2019 Does not provide services to public 46 35 11 2 2 3 0 84 5 3100

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 21 20 8 4 15 1 61 15 485
2024 Does not provide services to public 28 23 20 6 3 18 2 64 11 2430
2022 Provides services to public 34 28 19 5 1 10 2 71 7 505
2022 Does not provide services to public 30 29 20 5 3 13 1 68 9 2425
2020 Provides services to public 40 33 12 4 4 5 1 78 9 580
2020 Does not provide services to public 36 36 16 5 2 5 0 75 7 2665

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 31 13 6 5 7 2 73 13 480
2024 Does not provide services to public 39 32 9 6 5 5 3 78 12 2430
2022 Provides services to public 41 29 12 6 4 5 4 76 11 505
2022 Does not provide services to public 41 34 9 5 3 5 3 81 9 2425
2020 Provides services to public 43 31 10 5 4 3 3 79 10 575
2020 Does not provide services to public 43 32 10 6 3 3 2 79 10 2655

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 7 14 8 38 9 21 65 15 480
2024 Does not provide services to public 4 6 12 8 40 6 24 69 14 2425
2022 Provides services to public 4 6 15 6 41 3 25 65 14 500
2022 Does not provide services to public 3 6 12 8 42 7 23 71 12 2415

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 16 23 5 4 38 5 44 16 485
2024 Does not provide services to public 9 14 22 5 5 38 6 42 18 2425
2022 Provides services to public 10 19 25 3 3 34 5 48 11 505
2022 Does not provide services to public 9 17 22 3 3 40 4 48 12 2425

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 38 9 7 4 0 0 80 11 480
2024 Does not provide services to public 42 37 9 7 5 0 0 80 12 2430
2022 Provides services to public 51 36 7 4 3 0 0 87 7 505
2022 Does not provide services to public 47 36 8 5 3 1 0 84 7 2425
2020 Provides services to public 53 32 9 4 2 0 0 85 6 580
2020 Does not provide services to public 50 36 8 4 2 0 0 86 6 2660
2019 Provides services to public 51 35 7 4 3 0 0 87 6 720
2019 Does not provide services to public 51 34 8 4 3 0 0 85 7 3105

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 33 15 7 6 1 0 71 13 485
2024 Does not provide services to public 40 33 13 9 6 0 0 73 15 2430
2022 Provides services to public 47 34 8 6 5 0 0 81 11 505
2022 Does not provide services to public 43 34 12 7 4 1 0 77 11 2425
2020 Provides services to public 47 35 11 5 3 0 0 82 8 580
2020 Does not provide services to public 44 33 14 6 3 0 0 77 9 2655
2019 Provides services to public 42 35 12 5 4 1 0 78 10 720
2019 Does not provide services to public 44 32 12 6 4 0 0 77 11 3105

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 36 12 9 7 0 0 72 16 480
2024 Does not provide services to public 36 35 14 9 6 0 0 71 15 2430
2022 Provides services to public 44 36 9 6 5 0 0 80 12 505
2022 Does not provide services to public 39 37 11 8 4 0 0 77 12 2420
2020 Provides services to public 45 35 13 5 3 0 0 79 8 575
2020 Does not provide services to public 42 35 14 6 3 0 0 77 9 2645
2019 Provides services to public 40 37 12 6 4 0 0 77 10 720
2019 Does not provide services to public 42 35 13 6 4 0 0 77 10 3090
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 24 18 11 8 4 0 61 20 480
2024 Does not provide services to public 39 26 16 9 6 4 1 68 15 2435
2022 Provides services to public 44 26 15 6 4 4 0 73 11 505
2022 Does not provide services to public 35 28 18 9 5 4 1 66 15 2425
2020 Provides services to public 43 25 17 8 4 2 1 70 12 580
2020 Does not provide services to public 39 28 17 8 4 3 1 70 12 2660
2019 Provides services to public 39 27 15 8 7 3 0 68 16 720
2019 Does not provide services to public 36 26 19 8 5 4 2 65 15 3105

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 36 34 29 480
2024 Does not provide services to public 36 37 27 2435
2022 Provides services to public 35 39 26 505
2022 Does not provide services to public 39 33 28 2420
2020 Provides services to public 24 44 32 580
2020 Does not provide services to public 22 45 33 2665
2019 Provides services to public 28 38 34 720
2019 Does not provide services to public 30 38 32 3115

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 23 26 26 7 11 7 170
2024 Does not provide services to public 17 30 15 7 23 7 790
2022 Provides services to public 18 38 19 5 13 7 170
2022 Does not provide services to public 16 30 16 6 27 6 835
2020 Provides services to public 26 36 22 2 12 2 140
2020 Does not provide services to public 23 33 21 4 13 6 605
2019 Provides services to public 15 31 22 8 18 6 195
2019 Does not provide services to public 12 20 17 5 41 4 880
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 485
2024 Does not provide services to public 14 86 2430
2022 Provides services to public 10 90 505
2022 Does not provide services to public 11 89 2425
2020 Provides services to public 13 87 580
2020 Does not provide services to public 11 89 2665
2019 Provides services to public 15 85 720
2019 Does not provide services to public 12 88 3110

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 60 40 70
2024 Does not provide services to public 48 52 335
2022 Provides services to public 57 43 55
2022 Does not provide services to public 56 44 280
2020 Provides services to public 52 48 75
2020 Does not provide services to public 53 47 275
2019 Provides services to public 55 45 105
2019 Does not provide services to public 54 46 395

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 55 45 70
2024 Does not provide services to public 56 44 335
2022 Provides services to public 56 44 55
2022 Does not provide services to public 53 47 280
2020 Provides services to public 63 37 75
2020 Does not provide services to public 59 41 275
2019 Provides services to public 54 46 105
2019 Does not provide services to public 57 43 395

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 70
2024 Does not provide services to public 8 92 335
2022 Provides services to public 9 91 55
2022 Does not provide services to public 6 94 280
2020 Provides services to public 10 90 75
2020 Does not provide services to public 6 94 275
2019 Provides services to public 12 88 105
2019 Does not provide services to public 9 91 395

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 55
2022 Does not provide services to public 0 100 280

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 335
2022 Provides services to public 6 94 55
2022 Does not provide services to public 3 97 280
2019 Provides services to public 4 96 105
2019 Does not provide services to public 5 95 395

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 335
2022 Provides services to public 7 93 55
2022 Does not provide services to public 4 96 280
2019 Provides services to public 6 94 105
2019 Does not provide services to public 3 97 395

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2024 Does not provide services to public 4 96 335
2022 Provides services to public 6 94 55
2022 Does not provide services to public 3 97 280
2019 Provides services to public 12 88 105
2019 Does not provide services to public 4 96 395

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 70
2024 Does not provide services to public 39 61 335
2022 Provides services to public 35 65 55
2022 Does not provide services to public 35 65 280
2020 Provides services to public 43 57 75
2020 Does not provide services to public 39 61 275
2019 Provides services to public 44 56 105
2019 Does not provide services to public 34 66 395

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 70
2024 Does not provide services to public 43 57 335
2022 Provides services to public 46 54 55
2022 Does not provide services to public 41 59 280
2020 Provides services to public 49 51 75
2020 Does not provide services to public 44 56 275
2019 Provides services to public 43 57 105
2019 Does not provide services to public 41 59 395

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 70
2024 Does not provide services to public 46 54 335
2022 Provides services to public 39 61 55
2022 Does not provide services to public 47 53 280
2020 Provides services to public 50 50 75
2020 Does not provide services to public 47 53 275
2019 Provides services to public 45 55 105
2019 Does not provide services to public 47 53 395

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 70
2024 Does not provide services to public 44 56 335
2022 Provides services to public 41 59 55
2022 Does not provide services to public 41 59 280
2020 Provides services to public 39 61 75
2020 Does not provide services to public 36 64 275
2019 Provides services to public 41 59 105
2019 Does not provide services to public 37 63 395

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 70
2024 Does not provide services to public 36 64 335
2022 Provides services to public 33 67 55
2022 Does not provide services to public 28 72 280
2020 Provides services to public 39 61 75
2020 Does not provide services to public 34 66 275
2019 Provides services to public 32 68 105
2019 Does not provide services to public 36 64 395

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 70
2024 Does not provide services to public 54 46 335
2022 Provides services to public 49 51 55
2022 Does not provide services to public 51 49 280
2020 Provides services to public 50 50 75
2020 Does not provide services to public 53 47 275
2019 Provides services to public 52 48 105
2019 Does not provide services to public 52 48 395

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 41 59 70
2024 Does not provide services to public 31 69 335
2022 Provides services to public 33 67 55
2022 Does not provide services to public 24 76 280
2020 Provides services to public 41 59 75
2020 Does not provide services to public 37 63 275
2019 Provides services to public 31 69 105
2019 Does not provide services to public 31 69 395

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2024 Does not provide services to public 2 98 335
2022 Provides services to public 0 100 55
2022 Does not provide services to public 1 99 280
2019 Provides services to public 0 100 105
2019 Does not provide services to public 1 99 395

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 70
2024 Does not provide services to public 9 91 335
2022 Provides services to public 4 96 55
2022 Does not provide services to public 6 94 280

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 70
2024 Does not provide services to public 13 87 335
2022 Provides services to public 11 89 55
2022 Does not provide services to public 8 92 280
2020 Provides services to public 7 93 75
2020 Does not provide services to public 11 89 275
2019 Provides services to public 8 92 105
2019 Does not provide services to public 12 88 395

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 70
2024 Does not provide services to public 55 45 335
2022 Provides services to public 52 48 55
2022 Does not provide services to public 45 55 280
2020 Provides services to public 54 46 75
2020 Does not provide services to public 45 55 275
2019 Provides services to public 54 46 105
2019 Does not provide services to public 46 54 395

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 70
2024 Does not provide services to public 23 77 335
2022 Provides services to public 15 85 55
2022 Does not provide services to public 17 83 280
2020 Provides services to public 21 79 75
2020 Does not provide services to public 24 76 275
2019 Provides services to public 33 67 105
2019 Does not provide services to public 26 74 395

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 70
2024 Does not provide services to public 12 88 335
2022 Provides services to public 12 88 55
2022 Does not provide services to public 15 85 280
2020 Provides services to public 9 91 75
2020 Does not provide services to public 11 89 275
2019 Provides services to public 12 88 105
2019 Does not provide services to public 12 88 395

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 70
2024 Does not provide services to public 55 45 335
2022 Provides services to public 67 33 55
2022 Does not provide services to public 44 56 280
2020 Provides services to public 58 42 75
2020 Does not provide services to public 49 51 275
2019 Provides services to public 59 41 100
2019 Does not provide services to public 52 48 390

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 29 71 70
2024 Does not provide services to public 22 78 335
2022 Provides services to public 27 73 55
2022 Does not provide services to public 14 86 280
2020 Provides services to public 35 65 75
2020 Does not provide services to public 23 77 275
2019 Provides services to public 33 67 100
2019 Does not provide services to public 24 76 390

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 70
2024 Does not provide services to public 13 87 335
2022 Provides services to public 9 91 55
2022 Does not provide services to public 8 92 280
2020 Provides services to public 10 90 75
2020 Does not provide services to public 12 88 275
2019 Provides services to public 13 87 100
2019 Does not provide services to public 7 93 390

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 70
2024 Does not provide services to public 20 80 335
2022 Provides services to public 19 81 55
2022 Does not provide services to public 14 86 280
2020 Provides services to public 22 78 75
2020 Does not provide services to public 21 79 275
2019 Provides services to public 21 79 100
2019 Does not provide services to public 19 81 390

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 70
2024 Does not provide services to public 11 89 335
2022 Provides services to public 11 89 55
2022 Does not provide services to public 10 90 280
2020 Provides services to public 11 89 75
2020 Does not provide services to public 9 91 275
2019 Provides services to public 10 90 100
2019 Does not provide services to public 8 92 390

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 70
2024 Does not provide services to public 7 93 335
2022 Provides services to public 11 89 55
2022 Does not provide services to public 5 95 280
2020 Provides services to public 9 91 75
2020 Does not provide services to public 7 93 275
2019 Provides services to public 7 93 100
2019 Does not provide services to public 6 94 390

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 70
2024 Does not provide services to public 10 90 335
2022 Provides services to public 6 94 55
2022 Does not provide services to public 10 90 280
2020 Provides services to public 12 88 75
2020 Does not provide services to public 11 89 275
2019 Provides services to public 16 84 100
2019 Does not provide services to public 11 89 390

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 70
2024 Does not provide services to public 15 85 335
2022 Provides services to public 10 90 55
2022 Does not provide services to public 10 90 280
2020 Provides services to public 7 93 75
2020 Does not provide services to public 14 86 275
2019 Provides services to public 6 94 100
2019 Does not provide services to public 11 89 390

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 70
2024 Does not provide services to public 25 75 335
2022 Provides services to public 24 76 55
2022 Does not provide services to public 41 59 280
2020 Provides services to public 25 75 75
2020 Does not provide services to public 32 68 275
2019 Provides services to public 20 80 100
2019 Does not provide services to public 31 69 390

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 60
2024 Does not provide services to public 9 91 310
2022 Provides services to public 10 90 50
2022 Does not provide services to public 7 93 265
2020 Provides services to public 11 89 70
2020 Does not provide services to public 5 95 260
2019 Provides services to public 12 88 95
2019 Does not provide services to public 10 90 365

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 60
2024 Does not provide services to public 25 75 310
2022 Provides services to public 17 83 50
2022 Does not provide services to public 25 75 265
2020 Provides services to public 20 80 70
2020 Does not provide services to public 24 76 260
2019 Provides services to public 18 82 95
2019 Does not provide services to public 26 74 365

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 60
2024 Does not provide services to public 7 93 310
2022 Provides services to public 7 93 50
2022 Does not provide services to public 8 92 265
2019 Provides services to public 12 88 95
2019 Does not provide services to public 10 90 365

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 60
2024 Does not provide services to public 8 92 310
2022 Provides services to public 4 96 50
2022 Does not provide services to public 4 96 265
2019 Provides services to public 9 91 95
2019 Does not provide services to public 8 92 365

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 310
2022 Provides services to public 12 88 50
2022 Does not provide services to public 9 91 265
2020 Provides services to public 7 93 70
2020 Does not provide services to public 8 92 260
2019 Provides services to public 10 90 95
2019 Does not provide services to public 10 90 365

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 60
2024 Does not provide services to public 8 92 310
2022 Provides services to public 12 88 50
2022 Does not provide services to public 6 94 265
2020 Provides services to public 11 89 70
2020 Does not provide services to public 8 92 260
2019 Provides services to public 5 95 95
2019 Does not provide services to public 9 91 365

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 7 93 310
2022 Provides services to public 10 90 50
2022 Does not provide services to public 9 91 265
2020 Provides services to public 12 88 70
2020 Does not provide services to public 10 90 260

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 60
2024 Does not provide services to public 9 91 310
2022 Provides services to public 0 100 50
2022 Does not provide services to public 15 85 265
2020 Provides services to public 8 92 70
2020 Does not provide services to public 7 93 260
2019 Provides services to public 9 91 95
2019 Does not provide services to public 11 89 365

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 60
2024 Does not provide services to public 11 89 310
2022 Provides services to public 12 88 50
2022 Does not provide services to public 11 89 265
2020 Provides services to public 13 87 70
2020 Does not provide services to public 14 86 260
2019 Provides services to public 8 92 95
2019 Does not provide services to public 14 86 365

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 60
2024 Does not provide services to public 35 65 310
2022 Provides services to public 19 81 50
2022 Does not provide services to public 30 70 265
2020 Provides services to public 30 70 70
2020 Does not provide services to public 34 66 260
2019 Provides services to public 27 73 95
2019 Does not provide services to public 28 72 365

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 60
2024 Does not provide services to public 7 93 310
2022 Provides services to public 5 95 50
2022 Does not provide services to public 7 93 265
2020 Provides services to public 7 93 70
2020 Does not provide services to public 6 94 260

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 60
2024 Does not provide services to public 50 50 310
2022 Provides services to public 31 69 50
2022 Does not provide services to public 45 55 265
2020 Provides services to public 37 63 70
2020 Does not provide services to public 52 48 260
2019 Provides services to public 35 65 95
2019 Does not provide services to public 43 57 365

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 310
2022 Provides services to public 2 98 50
2022 Does not provide services to public 2 98 265

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 64 36 60
2024 Does not provide services to public 59 41 310
2022 Provides services to public 41 59 50
2022 Does not provide services to public 57 43 265
2020 Provides services to public 58 42 70
2020 Does not provide services to public 57 43 260
2019 Provides services to public 61 39 95
2019 Does not provide services to public 56 44 365

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 310

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 60
2024 Does not provide services to public 12 88 310
2022 Provides services to public 14 86 50
2022 Does not provide services to public 12 88 265
2020 Provides services to public 12 88 70
2020 Does not provide services to public 17 83 260
2019 Provides services to public 14 86 95
2019 Does not provide services to public 13 87 365

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 13 15 7 8 34 10 47 26 485
2024 Does not provide services to public 14 13 15 8 10 31 10 46 29 2430
2022 Provides services to public 14 16 16 6 7 30 11 51 22 505
2022 Does not provide services to public 12 16 13 6 7 37 9 52 24 2425
2020 Provides services to public 19 19 17 9 5 24 6 55 21 580
2020 Does not provide services to public 17 19 18 8 6 27 5 53 21 2665
2019 Provides services to public 18 20 18 10 7 22 5 52 23 720
2019 Does not provide services to public 17 17 18 8 7 24 9 51 22 3105

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 30 14 8 5 13 2 68 15 485
2024 Does not provide services to public 27 31 14 8 7 11 2 67 17 2435
2022 Provides services to public 30 33 15 5 4 10 3 72 11 505
2022 Does not provide services to public 29 34 14 6 4 12 1 72 11 2425
2020 Provides services to public 34 34 14 7 4 8 1 74 11 585
2020 Does not provide services to public 32 33 16 7 4 7 1 71 12 2660
2019 Provides services to public 35 31 15 7 4 7 1 72 12 720
2019 Does not provide services to public 34 33 14 7 5 7 1 73 12 3105
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 480
2024 Does not provide services to public 9 91 2430
2022 Provides services to public 6 94 505
2022 Does not provide services to public 6 94 2420
2020 Provides services to public 7 93 580
2020 Does not provide services to public 6 94 2655
2019 Provides services to public 9 91 720
2019 Does not provide services to public 7 93 3105

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 38 62 45
2024 Does not provide services to public 34 66 235
2022 Provides services to public 41 59 30
2022 Does not provide services to public 41 59 155
2020 Provides services to public 40 60 40
2020 Does not provide services to public 42 58 165
2019 Provides services to public 30 70 60
2019 Does not provide services to public 40 60 210

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 67 33 45
2024 Does not provide services to public 68 32 235
2022 Provides services to public 63 37 30
2022 Does not provide services to public 74 26 155
2020 Provides services to public 77 23 40
2020 Does not provide services to public 69 31 165
2019 Provides services to public 72 28 60
2019 Does not provide services to public 76 24 210

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 235
2022 Provides services to public 0 100 30
2022 Does not provide services to public 3 97 155

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2022 Provides services to public 0 100 30
2022 Does not provide services to public 0 100 155
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 165
2019 Provides services to public 0 100 60
2019 Does not provide services to public 0 100 210

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 45
2024 Does not provide services to public 8 92 235
2022 Provides services to public 14 86 30
2022 Does not provide services to public 6 94 155
2019 Provides services to public 7 93 60
2019 Does not provide services to public 6 94 210

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 235
2022 Provides services to public 8 92 30
2022 Does not provide services to public 6 94 155
2020 Provides services to public 14 86 40
2020 Does not provide services to public 3 97 165
2019 Provides services to public 10 90 60
2019 Does not provide services to public 3 97 210

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 14 86 235
2022 Provides services to public 21 79 30
2022 Does not provide services to public 16 84 155

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 45
2024 Does not provide services to public 27 73 235
2022 Provides services to public 30 70 30
2022 Does not provide services to public 29 71 155
2020 Provides services to public 41 59 40
2020 Does not provide services to public 22 78 165
2019 Provides services to public 36 64 55
2019 Does not provide services to public 22 78 205

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 45
2024 Does not provide services to public 25 75 235
2022 Provides services to public 12 88 30
2022 Does not provide services to public 25 75 155
2020 Provides services to public 20 80 40
2020 Does not provide services to public 21 79 165
2019 Provides services to public 30 70 55
2019 Does not provide services to public 17 83 205

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 45
2024 Does not provide services to public 16 84 235
2022 Provides services to public 11 89 30
2022 Does not provide services to public 17 83 155
2020 Provides services to public 29 71 40
2020 Does not provide services to public 16 84 165
2019 Provides services to public 25 75 55
2019 Does not provide services to public 11 89 205

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 8 92 235
2022 Provides services to public 0 100 30
2022 Does not provide services to public 10 90 155
2019 Provides services to public 10 90 55
2019 Does not provide services to public 4 96 205

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 45
2024 Does not provide services to public 26 74 235
2022 Provides services to public 25 75 30
2022 Does not provide services to public 21 79 155
2020 Provides services to public 31 69 40
2020 Does not provide services to public 33 67 165
2019 Provides services to public 24 76 55
2019 Does not provide services to public 35 65 205

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 45
2024 Does not provide services to public 33 67 235
2022 Provides services to public 29 71 30
2022 Does not provide services to public 26 74 155
2020 Provides services to public 34 66 40
2020 Does not provide services to public 37 63 165
2019 Provides services to public 28 72 55
2019 Does not provide services to public 37 63 205

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 235
2022 Provides services to public 2 98 30
2022 Does not provide services to public 5 95 155

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 235
2022 Provides services to public 7 93 30
2022 Does not provide services to public 3 97 155

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 235
2022 Provides services to public 2 98 30
2022 Does not provide services to public 3 97 155
2019 Provides services to public 8 92 55
2019 Does not provide services to public 8 92 205

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 235
2022 Provides services to public 5 95 30
2022 Does not provide services to public 9 91 155
2020 Provides services to public 16 84 40
2020 Does not provide services to public 13 87 165
2019 Provides services to public 13 87 55
2019 Does not provide services to public 13 87 205

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 30
2022 Does not provide services to public 3 97 155

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 45
2024 Does not provide services to public 27 73 235
2022 Provides services to public 19 81 30
2022 Does not provide services to public 18 82 155
2020 Provides services to public 14 86 40
2020 Does not provide services to public 13 87 165
2019 Provides services to public 12 88 55
2019 Does not provide services to public 11 89 205

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 0 100 235
2022 Provides services to public 3 97 30
2022 Does not provide services to public 0 100 155
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 165

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 45
2024 Does not provide services to public 33 67 235
2022 Provides services to public 43 57 30
2022 Does not provide services to public 29 71 155
2020 Provides services to public 34 66 40
2020 Does not provide services to public 21 79 165
2019 Provides services to public 29 71 55
2019 Does not provide services to public 30 70 205

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 45
2024 Does not provide services to public 13 87 235
2022 Provides services to public 10 90 30
2022 Does not provide services to public 8 92 155
2020 Provides services to public 17 83 40
2020 Does not provide services to public 11 89 165
2019 Provides services to public 16 84 55
2019 Does not provide services to public 14 86 205

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 8 92 235
2022 Provides services to public 13 87 30
2022 Does not provide services to public 7 93 155
2019 Provides services to public 9 91 55
2019 Does not provide services to public 5 95 205

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 45
2024 Does not provide services to public 19 81 235
2022 Provides services to public 16 84 30
2022 Does not provide services to public 12 88 155
2020 Provides services to public 19 81 40
2020 Does not provide services to public 12 88 165
2019 Provides services to public 18 82 55
2019 Does not provide services to public 15 85 205

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 45
2024 Does not provide services to public 7 93 235
2022 Provides services to public 5 95 30
2022 Does not provide services to public 4 96 155

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 9 91 235
2022 Provides services to public 6 94 30
2022 Does not provide services to public 5 95 155
2020 Provides services to public 11 89 40
2020 Does not provide services to public 3 97 165

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 235
2022 Provides services to public 0 100 30
2022 Does not provide services to public 4 96 155
2019 Provides services to public 11 89 55
2019 Does not provide services to public 8 92 205

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 45
2024 Does not provide services to public 13 87 235
2022 Provides services to public 5 95 30
2022 Does not provide services to public 12 88 155

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 45
2024 Does not provide services to public 46 54 235
2022 Provides services to public 52 48 30
2022 Does not provide services to public 60 40 155
2020 Provides services to public 44 56 40
2020 Does not provide services to public 57 43 165
2019 Provides services to public 40 60 55
2019 Does not provide services to public 52 48 205

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 215
2022 Provides services to public 14 86 30
2022 Does not provide services to public 2 98 150

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 45
2024 Does not provide services to public 21 79 215
2022 Provides services to public 11 89 30
2022 Does not provide services to public 13 87 150
2020 Provides services to public 19 81 35
2020 Does not provide services to public 20 80 160

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 2 98 215
2022 Provides services to public 0 100 30
2022 Does not provide services to public 3 97 150

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 3 97 215
2022 Provides services to public 0 100 30
2022 Does not provide services to public 1 99 150

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 5 95 215
2022 Provides services to public 0 100 30
2022 Does not provide services to public 2 98 150

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 4 96 215
2022 Provides services to public 0 100 30
2022 Does not provide services to public 6 94 150

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 215
2022 Provides services to public 11 89 30
2022 Does not provide services to public 5 95 150

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 45
2024 Does not provide services to public 13 87 215
2022 Provides services to public 12 88 30
2022 Does not provide services to public 15 85 150
2020 Provides services to public 18 82 35
2020 Does not provide services to public 14 86 160

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 45
2024 Does not provide services to public 11 89 215
2022 Provides services to public 8 92 30
2022 Does not provide services to public 11 89 150
2020 Provides services to public 17 83 35
2020 Does not provide services to public 13 87 160

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 45
2024 Does not provide services to public 34 66 215
2022 Provides services to public 29 71 30
2022 Does not provide services to public 26 74 150
2020 Provides services to public 35 65 35
2020 Does not provide services to public 32 68 160

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 8 92 215
2022 Provides services to public 3 97 30
2022 Does not provide services to public 6 94 150

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 45
2024 Does not provide services to public 39 61 215
2022 Provides services to public 38 62 30
2022 Does not provide services to public 50 50 150
2020 Provides services to public 50 50 35
2020 Does not provide services to public 42 58 160

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2022 Provides services to public 3 97 30
2022 Does not provide services to public 3 97 150

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 63 37 45
2024 Does not provide services to public 65 35 215
2022 Provides services to public 56 44 30
2022 Does not provide services to public 68 32 150
2020 Provides services to public 64 36 35
2020 Does not provide services to public 69 31 160

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 45
2024 Does not provide services to public 3 97 215

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 45
2024 Does not provide services to public 16 84 215
2022 Provides services to public 8 92 30
2022 Does not provide services to public 19 81 150

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 17 16 6 6 35 7 52 20 485
2024 Does not provide services to public 15 16 17 5 5 34 8 53 18 2430
2022 Provides services to public 18 18 16 3 4 32 9 61 12 505
2022 Does not provide services to public 14 17 15 4 3 41 6 60 12 2425
2020 Provides services to public 21 20 19 5 2 25 7 62 10 580
2020 Does not provide services to public 18 20 19 4 3 31 5 59 11 2660
2019 Provides services to public 20 20 21 4 3 27 4 59 10 720
2019 Does not provide services to public 20 17 20 4 4 28 8 57 12 3110

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 29 14 8 5 14 1 69 15 485
2024 Does not provide services to public 29 32 16 5 5 11 2 70 11 2430
2022 Provides services to public 31 36 13 3 4 11 3 77 7 505
2022 Does not provide services to public 31 34 14 4 3 13 1 75 8 2425
2020 Provides services to public 36 32 16 5 2 8 1 75 8 580
2020 Does not provide services to public 34 34 17 4 3 9 1 74 8 2650
2019 Provides services to public 37 31 17 3 3 8 0 74 7 720
2019 Does not provide services to public 37 31 14 4 3 9 1 76 8 3105

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 0 6 24 11 37 20 2 8 62 60
2022 Does not provide services to public 2 5 28 8 32 25 0 9 54 45
2020 Provides services to public 16 0 46 21 17 0 0 16 38 20
2020 Does not provide services to public 2 18 24 10 41 5 0 21 53 40
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 30 16 9 11 1 2 32 68 480
2024 Does not provide services to public 36 31 17 6 8 0 2 36 64 2420
2022 Provides services to public 36 25 18 7 9 2 4 500
2022 Does not provide services to public 33 31 17 8 10 0 1 2405
2020 Provides services to public 35 32 18 8 6 1 1 580
2020 Does not provide services to public 37 33 17 8 5 0 0 2655
2019 Provides services to public 25 29 22 10 14 0 0 720
2019 Does not provide services to public 27 29 22 10 11 0 1 3105

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 34 25 11 11 0 1 19 81 480
2024 Does not provide services to public 22 30 25 13 9 0 1 23 77 2430
2022 Provides services to public 21 27 24 14 11 1 2 505
2022 Does not provide services to public 21 29 25 14 11 0 1 2415
2020 Provides services to public 17 25 28 18 12 0 0 580
2020 Does not provide services to public 20 29 25 16 9 0 0 2660
2019 Provides services to public 20 30 25 15 9 0 0 720
2019 Does not provide services to public 26 30 24 13 6 0 1 3110

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 32 16 12 6 1 1 33 67 480
2024 Does not provide services to public 32 32 19 8 7 1 1 33 67 2425
2022 Provides services to public 30 27 22 13 5 1 3 500
2022 Does not provide services to public 31 31 19 10 7 1 2 2410
2020 Provides services to public 26 32 22 12 7 0 1 580
2020 Does not provide services to public 31 32 20 10 6 0 1 2655
2019 Provides services to public 28 31 22 10 7 1 1 720
2019 Does not provide services to public 37 32 18 8 4 0 1 3095

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 27 18 14 12 1 1 27 73 480
2024 Does not provide services to public 26 26 21 13 13 1 1 26 74 2430
2022 Provides services to public 24 23 22 16 12 1 2 500
2022 Does not provide services to public 23 27 22 13 13 0 2 2415
2020 Provides services to public 21 27 23 15 12 0 1 585
2020 Does not provide services to public 25 27 22 14 11 1 1 2650
2019 Provides services to public 25 27 21 14 12 1 1 720
2019 Does not provide services to public 31 26 20 12 10 1 1 3095

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 23 12 4 4 1 9 52 48 480
2024 Does not provide services to public 50 25 10 4 5 0 6 53 47 2430
2022 Provides services to public 42 25 15 7 5 0 7 500
2022 Does not provide services to public 47 25 12 5 5 0 5 2415
2020 Provides services to public 37 28 15 11 6 0 4 580
2020 Does not provide services to public 45 26 14 7 5 0 3 2655
2019 Provides services to public 45 26 13 7 4 0 4 720
2019 Does not provide services to public 52 24 12 5 3 0 4 3090

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 29 17 11 12 1 1 30 70 480
2024 Does not provide services to public 31 27 20 10 10 0 1 31 69 2435
2022 Provides services to public 33 28 17 12 8 0 2 505
2022 Does not provide services to public 31 29 19 10 9 0 1 2420
2020 Provides services to public 27 30 19 14 9 0 0 580
2020 Does not provide services to public 27 28 22 14 9 0 0 2660
2019 Provides services to public 31 31 20 9 8 0 0 720
2019 Does not provide services to public 35 31 19 9 6 0 1 3105

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 31 22 8 8 1 2 30 70 480
2024 Does not provide services to public 31 31 19 9 8 1 1 31 69 2425
2022 Provides services to public 35 28 18 10 5 2 3 505
2022 Does not provide services to public 33 33 18 8 6 1 1 2420
2020 Provides services to public 34 31 22 7 4 1 1 575
2020 Does not provide services to public 32 37 19 7 4 0 1 2655
2019 Provides services to public 30 35 21 9 5 1 1 720
2019 Does not provide services to public 36 34 18 6 4 1 1 3105

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 34 18 9 7 1 2 29 71 480
2024 Does not provide services to public 26 33 20 10 9 1 1 27 73 2430
2022 Provides services to public 29 34 19 8 7 1 2 505
2022 Does not provide services to public 30 33 20 9 7 1 1 2420
2020 Provides services to public 28 35 20 11 4 1 1 575
2020 Does not provide services to public 28 37 20 9 4 0 1 2650
2019 Provides services to public 27 33 23 10 5 0 1 715
2019 Does not provide services to public 33 33 20 9 4 1 1 3105

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 30 19 9 9 1 2 31 69 485
2024 Does not provide services to public 31 32 18 9 8 0 1 32 68 2425
2022 Provides services to public 36 31 16 7 5 1 3 505
2022 Does not provide services to public 34 32 18 9 6 0 1 2420
2020 Provides services to public 32 35 18 9 5 0 1 575
2020 Does not provide services to public 33 34 19 9 4 0 1 2660
2019 Provides services to public 31 34 19 10 5 0 1 720
2019 Does not provide services to public 36 32 17 9 5 0 0 3100

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 28 13 8 8 2 2 41 59 480
2024 Does not provide services to public 43 27 13 8 8 0 1 44 56 2430
2022 Provides services to public 48 23 14 6 6 1 3 505
2022 Does not provide services to public 46 27 13 7 6 0 1 2415
2020 Provides services to public 42 27 15 9 6 1 1 575
2020 Does not provide services to public 44 28 13 8 6 0 1 2640
2019 Provides services to public 40 27 15 9 7 1 1 720
2019 Does not provide services to public 47 25 14 7 5 0 0 3100

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 26 12 6 6 1 2 49 51 480
2024 Does not provide services to public 50 25 12 6 5 0 1 51 49 2425
2022 Provides services to public 52 24 12 5 4 0 3 505
2022 Does not provide services to public 49 27 13 5 5 1 1 2420
2020 Provides services to public 24 35 23 10 7 0 0 575
2020 Does not provide services to public 28 33 21 11 6 0 0 2660

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 35 14 7 6 1 1 36 64 480
2024 Does not provide services to public 37 32 17 7 5 1 1 38 62 2425
2022 Provides services to public 34 32 20 9 2 1 3 500
2022 Does not provide services to public 36 32 17 8 5 1 1 2415
2020 Provides services to public 29 31 22 11 7 0 0 580
2020 Does not provide services to public 30 35 21 10 4 0 1 2655
2019 Provides services to public 34 34 17 8 6 0 1 715
2019 Does not provide services to public 42 32 16 6 3 0 1 3090

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 23 13 12 13 1 1 38 62 480
2024 Does not provide services to public 41 24 14 8 11 1 1 42 58 2425
2022 Provides services to public 56 22 7 5 5 0 4 505
2022 Does not provide services to public 55 24 10 3 4 1 2 2410
2020 Provides services to public 46 29 16 5 3 0 1 575
2020 Does not provide services to public 46 31 14 5 3 0 1 2640
2019 Provides services to public 57 25 8 5 4 0 1 715
2019 Does not provide services to public 57 24 11 4 2 0 1 3095

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 32 11 6 6 1 2 45 55 480
2024 Does not provide services to public 49 30 11 5 4 0 1 50 50 2430
2022 Provides services to public 54 28 12 2 2 0 2 505
2022 Does not provide services to public 54 30 9 3 2 1 1 2420
2020 Provides services to public 31 38 18 8 4 0 0 580
2020 Does not provide services to public 33 39 18 7 3 0 0 2640

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 13 5 1 3 1 8 76 24 480
2024 Does not provide services to public 74 10 4 1 2 1 8 81 19 2425

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 16 7 4 7 1 6 63 37 485
2024 Does not provide services to public 66 13 6 3 5 1 6 72 28 2425

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 13 5 4 5 2 3 73 27 480
2024 Does not provide services to public 71 11 5 3 4 1 3 75 25 2430
2022 Provides services to public 73 13 4 1 3 1 4 505
2022 Does not provide services to public 75 11 5 3 3 1 4 2420
2020 Provides services to public 76 9 5 3 3 1 2 570
2020 Does not provide services to public 76 12 5 3 2 0 2 2635
2019 Provides services to public 69 13 9 3 4 1 1 715
2019 Does not provide services to public 72 13 6 4 3 0 1 3100

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 26 7 5 2 1 2 59 41 480
2024 Does not provide services to public 59 23 8 5 2 1 2 61 39 2430
2022 Provides services to public 62 24 7 1 2 0 4 500
2022 Does not provide services to public 62 22 8 3 3 1 2 2420
2020 Provides services to public 63 21 9 3 2 0 1 575
2020 Does not provide services to public 63 23 8 3 2 0 1 2640
2019 Provides services to public 52 29 11 3 3 0 1 715
2019 Does not provide services to public 56 25 10 4 3 0 1 3095

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 16 9 4 7 1 2 63 37 480
2024 Does not provide services to public 62 17 9 5 5 1 1 64 36 2425
2022 Provides services to public 67 17 5 3 5 1 4 500
2022 Does not provide services to public 65 18 7 4 4 1 2 2410
2020 Provides services to public 63 18 9 4 4 1 1 575
2020 Does not provide services to public 64 18 9 4 4 0 1 2650
2019 Provides services to public 57 21 9 6 5 1 1 715
2019 Does not provide services to public 62 19 9 4 5 0 1 3085

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 9 6 3 1 1 24 75 25 485
2024 Does not provide services to public 61 12 5 2 1 0 18 76 24 2425
2022 Provides services to public 62 13 5 2 1 0 17 500
2022 Does not provide services to public 62 12 5 2 1 0 17 2415
2020 Provides services to public 60 14 6 2 1 0 18 580
2020 Does not provide services to public 62 14 5 2 1 0 16 2645
2019 Provides services to public 55 15 5 4 2 0 19 710
2019 Does not provide services to public 61 14 5 1 1 0 17 3070

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 21 6 1 1 1 5 69 31 480
2024 Does not provide services to public 72 16 4 2 1 1 5 76 24 2420
2022 Provides services to public 68 16 7 2 1 0 5 500
2022 Does not provide services to public 73 15 4 1 1 1 5 2410
2020 Provides services to public 68 19 7 2 1 1 2 585
2020 Does not provide services to public 75 15 4 1 1 0 3 2660
2019 Provides services to public 66 22 5 3 1 1 2 715
2019 Does not provide services to public 77 13 4 1 1 0 4 3090

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 23 13 4 7 1 2 51 49 480
2024 Does not provide services to public 53 19 11 6 8 1 3 55 45 2430
2022 Provides services to public 67 17 7 2 2 1 4 505
2022 Does not provide services to public 67 16 5 4 5 1 3 2420
2020 Provides services to public 65 19 7 5 3 1 1 580
2020 Does not provide services to public 65 18 9 3 4 1 1 2660
2019 Provides services to public 67 15 8 3 4 1 2 715
2019 Does not provide services to public 70 14 6 3 4 0 2 3095

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 26 15 5 5 1 4 46 54 480
2024 Does not provide services to public 49 28 14 4 2 1 3 51 49 2430
2022 Provides services to public 51 27 12 3 3 0 3 505
2022 Does not provide services to public 50 27 13 4 2 1 3 2420
2020 Provides services to public 46 31 15 5 2 1 1 580
2020 Does not provide services to public 44 32 15 6 3 0 1 2665
2019 Provides services to public 52 29 11 4 2 1 2 715
2019 Does not provide services to public 53 28 13 3 2 0 1 3085

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 29 44 12 6 1 0 37 18 485
2024 Does not provide services to public 9 32 40 13 5 0 0 42 18 2435
2022 Provides services to public 11 37 34 13 5 0 0 48 17 505
2022 Does not provide services to public 11 35 36 11 5 0 0 46 17 2425
2020 Provides services to public 14 35 33 14 3 0 0 49 18 580
2020 Does not provide services to public 13 35 35 13 4 0 0 48 17 2660
2019 Provides services to public 15 36 33 13 4 0 0 51 16 720
2019 Does not provide services to public 21 37 29 10 3 0 0 58 13 3115

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 23 42 18 7 0 0 26 32 480
2024 Does not provide services to public 10 21 40 20 9 0 0 30 31 2430
2022 Provides services to public 8 18 41 22 10 1 1 32 26 505
2022 Does not provide services to public 8 18 40 22 11 1 0 33 26 2425
2020 Provides services to public 8 20 42 21 8 0 0 29 29 580
2020 Does not provide services to public 9 19 38 24 9 0 0 33 28 2655
2019 Provides services to public 7 20 41 23 8 0 0 32 27 715
2019 Does not provide services to public 7 17 37 25 14 0 0 40 23 3095

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 42 16 9 5 3 0 68 15 480
2024 Does not provide services to public 26 44 15 8 4 2 1 72 13 2430
2022 Provides services to public 26 44 13 9 4 3 0 73 13 505
2022 Does not provide services to public 26 46 13 7 4 3 0 75 12 2425
2020 Provides services to public 43 41 10 3 2 0 0 85 5 580
2020 Does not provide services to public 42 43 10 3 1 1 0 86 4 2660
2019 Provides services to public 32 43 14 6 3 2 0 77 9 720
2019 Does not provide services to public 33 43 13 6 3 2 0 79 8 3100

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 8 25 33 26 8 485
2024 Does not provide services to public 8 26 37 21 8 2430
2022 Provides services to public 10 29 36 20 5 505
2022 Does not provide services to public 10 27 37 20 6 2425

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 26 13 4 3 3 1 79 7 480
2024 Does not provide services to public 53 28 8 4 3 2 1 84 7 2435
2022 Provides services to public 53 28 10 3 4 2 0 83 7 505
2022 Does not provide services to public 53 28 10 4 2 3 1 84 7 2425
2020 Provides services to public 47 28 13 4 4 3 1 77 9 580
2020 Does not provide services to public 48 29 13 4 3 2 1 80 7 2650

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 28 11 9 10 1 0 70 19 480
2024 Does not provide services to public 45 26 9 10 8 1 1 72 19 2430
2022 Provides services to public 46 28 7 11 6 1 1 75 17 505
2022 Does not provide services to public 43 27 9 11 8 1 0 71 19 2425
2020 Provides services to public 40 27 14 9 8 1 0 68 17 580
2020 Does not provide services to public 38 30 12 12 7 1 0 68 19 2655

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 27 10 7 4 1 1 78 11 485
2024 Does not provide services to public 58 25 6 5 4 1 1 84 9 2430
2022 Provides services to public 55 29 6 5 4 1 0 85 9 505
2022 Does not provide services to public 54 30 7 5 3 1 1 85 8 2420
2020 Provides services to public 49 29 7 7 7 1 0 79 14 580
2020 Does not provide services to public 50 31 8 7 3 1 0 82 10 2655

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 39 15 12 10 2 0 62 22 485
2024 Does not provide services to public 23 39 14 13 10 1 0 63 23 2430
2022 Provides services to public 28 41 11 10 6 2 1 72 16 505
2022 Does not provide services to public 27 40 14 11 6 2 0 69 17 2425
2020 Provides services to public 32 36 20 6 5 1 0 68 12 580
2020 Does not provide services to public 33 36 16 9 4 1 0 70 14 2665
2019 Provides services to public 24 38 18 10 8 1 1 64 18 720
2019 Does not provide services to public 28 37 17 11 5 2 0 67 16 3115

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 45 13 17 9 1 1 60 26 140
2024 Does not provide services to public 16 49 13 13 6 2 0 67 19 820
2022 Provides services to public 16 47 13 15 6 2 1 65 21 150
2022 Does not provide services to public 15 48 13 15 5 3 1 66 21 825
2020 Provides services to public 22 51 11 11 3 1 3 75 14 180
2020 Does not provide services to public 22 44 15 13 3 2 1 68 17 870
2019 Provides services to public 17 46 15 12 6 1 1 65 19 220
2019 Does not provide services to public 18 45 17 11 4 3 3 66 16 885
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 485
2024 Does not provide services to public 15 85 2430
2022 Provides services to public 12 88 505
2022 Does not provide services to public 9 91 2425
2020 Provides services to public 15 85 580
2020 Does not provide services to public 11 89 2650
2019 Provides services to public 16 84 720
2019 Does not provide services to public 12 88 3105

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 65 35 90
2024 Does not provide services to public 70 30 420
2022 Provides services to public 67 33 60
2022 Does not provide services to public 64 36 235
2020 Provides services to public 48 52 85
2020 Does not provide services to public 45 55 300

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 78 22 90
2024 Does not provide services to public 79 21 420
2022 Provides services to public 73 27 60
2022 Does not provide services to public 78 22 235
2020 Provides services to public 82 18 85
2020 Does not provide services to public 82 18 300
2019 Provides services to public 77 23 115
2019 Does not provide services to public 79 21 405

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 30 15 15 4 0 1 65 19 70
2024 Does not provide services to public 46 32 8 7 5 2 0 79 13 335
2022 Provides services to public 44 42 6 8 0 0 0 86 8 45
2022 Does not provide services to public 54 28 7 7 4 0 0 82 11 185
2020 Provides services to public 34 48 5 8 4 0 1 83 12 70
2020 Does not provide services to public 53 32 7 3 3 0 1 86 7 250
2019 Provides services to public 52 29 5 7 5 2 0 83 12 90
2019 Does not provide services to public 50 32 6 7 3 1 1 84 10 330

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 36 10 8 4 3 2 78 12 485
2024 Does not provide services to public 48 30 8 7 3 2 2 82 10 2430
2022 Provides services to public 49 31 6 5 3 3 4 85 9 505
2022 Does not provide services to public 46 34 8 5 2 2 3 85 7 2420
2020 Provides services to public 47 30 9 5 4 2 3 81 9 580
2020 Does not provide services to public 47 32 9 4 2 3 3 84 6 2665
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 64 480
2024 Does not provide services to public 20 62 2430
2022 Provides services to public 21 62 505
2022 Does not provide services to public 21 61 2425
2020 Provides services to public 26 54 580
2020 Does not provide services to public 22 57 2670

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 54 46 90
2024 Does not provide services to public 52 48 465
2022 Provides services to public 46 54 105
2022 Does not provide services to public 50 50 450
2020 Provides services to public 43 57 145
2020 Does not provide services to public 43 57 580

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 23 12 20 27 5 7 33 53 90
2024 Does not provide services to public 11 22 17 20 26 1 4 34 48 465
2022 Provides services to public 16 18 20 18 24 0 4 35 44 105
2022 Does not provide services to public 15 25 15 19 23 1 3 41 43 445
2020 Provides services to public 19 18 14 18 25 2 4 40 45 145
2020 Does not provide services to public 13 24 19 18 17 2 7 41 39 580

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 20 10 21 36 1 6 28 61 90
2024 Does not provide services to public 6 21 16 22 32 2 2 28 56 465
2022 Provides services to public 9 16 22 20 30 2 1 26 52 105
2022 Does not provide services to public 7 20 12 26 28 2 5 29 58 445
2020 Provides services to public 7 16 15 23 33 1 5 24 59 145
2020 Does not provide services to public 9 20 19 22 27 1 3 30 51 580

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 14 10 5 3 6 19 58 42 480
2024 Does not provide services to public 48 15 9 4 5 4 16 60 40 2430
2022 Provides services to public 50 17 9 5 3 3 14 505
2022 Does not provide services to public 47 17 9 3 3 4 18 2425
2020 Provides services to public 47 19 13 6 5 2 8 580
2020 Does not provide services to public 50 18 10 5 4 2 11 2665
2019 Provides services to public 46 16 13 8 9 2 7 710
2019 Does not provide services to public 47 19 11 7 6 2 9 3065
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