2024 Public Service Employee Survey Results for Statistics Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 40 4 7 3 0 0 87 9 995
2024 Non-shift worker 37 43 5 10 5 0 0 80 15 3460
2022 Shift worker 42 39 4 10 5 0 0 81 15 190
2022 Non-shift worker 35 43 5 11 6 0 0 78 17 4120
2020 Shift worker 39 49 3 7 2 0 0 88 9 150
2020 Non-shift worker 37 47 4 10 2 0 0 84 12 3550

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 12 5 2 2 0 4 91 4 995
2024 Non-shift worker 68 19 5 4 3 0 1 88 7 3465

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 13 5 2 2 0 4 90 4 990
2024 Non-shift worker 64 20 6 6 3 0 1 85 9 3465

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 25 8 5 4 0 5 83 9 990
2024 Non-shift worker 28 27 10 17 17 0 1 56 34 3455
2022 Shift worker 37 31 9 11 11 0 2 69 22 190
2022 Non-shift worker 27 30 11 15 14 0 2 58 31 4105
2020 Shift worker 43 39 9 6 3 0 1 82 9 150
2020 Non-shift worker 35 40 10 11 3 0 1 76 14 3550
2019 Shift worker 57 31 4 6 2 0 0 88 8 180
2019 Non-shift worker 48 36 6 8 3 0 0 83 11 3760

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 39 8 9 5 0 0 78 14 990
2024 Non-shift worker 25 40 14 13 7 0 1 66 20 3465
2022 Shift worker 30 29 17 13 9 0 1 60 23 190
2022 Non-shift worker 25 39 14 14 6 0 1 65 20 4110
2020 Shift worker 34 32 15 12 6 0 1 67 18 150
2020 Non-shift worker 32 39 14 10 3 0 2 72 14 3545
2019 Shift worker 40 35 14 8 4 0 0 75 12 180
2019 Non-shift worker 30 41 12 11 5 0 1 72 16 3750

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 30 11 7 3 0 1 78 10 995
2024 Non-shift worker 37 33 12 10 7 0 1 71 17 3460
2022 Shift worker 43 30 12 7 6 2 0 75 13 190
2022 Non-shift worker 37 34 11 10 7 0 1 71 18 4105
2020 Shift worker 48 35 10 5 2 0 1 84 6 150
2020 Non-shift worker 44 36 10 7 2 0 1 81 9 3530
2019 Shift worker 61 29 5 4 1 0 0 90 4 175
2019 Non-shift worker 54 33 7 4 1 0 0 88 6 3750

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 28 16 10 9 1 1 65 18 995
2024 Non-shift worker 40 31 10 9 9 0 0 72 18 3465
2022 Shift worker 41 33 10 8 9 0 0 74 17 190
2022 Non-shift worker 41 33 10 9 6 0 0 74 15 4110
2020 Shift worker 48 29 13 5 3 0 2 79 8 150
2020 Non-shift worker 47 31 9 8 3 0 0 79 12 3545
2019 Shift worker 55 28 9 5 2 0 1 84 7 180
2019 Non-shift worker 52 31 7 6 3 0 1 84 9 3755

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 36 16 7 4 0 0 72 12 995
2024 Non-shift worker 31 41 14 7 6 0 0 72 13 3465
2022 Shift worker 33 41 16 6 4 0 0 74 10 190
2022 Non-shift worker 32 42 13 8 5 0 0 74 13 4115
2020 Shift worker 35 46 13 3 2 0 0 82 5 150
2020 Non-shift worker 38 41 12 7 2 0 0 79 9 3555
2019 Shift worker 40 40 13 4 3 0 0 80 7 180
2019 Non-shift worker 36 41 12 7 4 0 0 78 10 3765

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 31 18 13 11 0 1 58 24 995
2024 Non-shift worker 34 36 14 9 7 0 0 71 15 3470
2022 Shift worker 35 38 12 6 7 1 0 74 14 190
2022 Non-shift worker 35 37 13 8 6 0 0 73 14 4115
2020 Shift worker 39 38 8 11 3 0 2 78 14 150
2020 Non-shift worker 40 38 11 8 4 0 0 78 11 3555
2019 Shift worker 38 37 13 8 3 0 0 76 11 180
2019 Non-shift worker 33 40 13 9 5 0 0 73 14 3765

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 39 8 5 2 0 0 85 7 995
2024 Non-shift worker 40 42 7 7 3 0 0 82 10 3465
2022 Shift worker 34 45 7 9 6 0 0 79 14 190
2022 Non-shift worker 39 43 7 8 3 0 0 82 11 4115
2020 Shift worker 31 45 8 11 3 0 1 77 15 150
2020 Non-shift worker 39 41 9 8 2 0 0 81 10 3540
2019 Shift worker 44 41 10 5 1 0 0 85 6 175
2019 Non-shift worker 35 43 11 8 3 0 0 77 12 3755

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 36 7 5 2 0 0 85 7 990
2024 Non-shift worker 47 39 8 4 2 0 0 86 6 3465
2022 Shift worker 47 35 10 5 3 0 0 81 8 190
2022 Non-shift worker 46 40 7 4 2 0 0 87 6 4120
2020 Shift worker 47 44 4 4 1 0 0 91 5 150
2020 Non-shift worker 52 37 7 3 1 0 0 89 4 3550
2019 Shift worker 49 36 10 2 2 0 0 86 4 180
2019 Non-shift worker 45 40 9 4 2 0 0 85 6 3755

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 33 19 12 9 0 0 61 21 995
2024 Non-shift worker 36 37 11 9 6 0 0 74 15 3465
2022 Shift worker 33 38 14 10 6 0 0 70 16 190
2022 Non-shift worker 36 38 13 8 6 0 0 74 14 4115
2020 Shift worker 40 40 10 8 2 0 0 80 10 150
2020 Non-shift worker 40 37 11 8 3 0 0 78 11 3550
2019 Shift worker 35 39 18 4 3 0 0 75 8 180
2019 Non-shift worker 37 38 12 8 5 0 0 75 13 3760

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 32 13 3 3 0 0 81 6 990
2024 Non-shift worker 45 35 13 4 3 0 0 80 7 3465
2022 Shift worker 46 40 10 2 2 1 0 87 3 190
2022 Non-shift worker 44 36 13 4 2 0 0 81 7 4115
2020 Shift worker 49 35 12 2 0 1 1 85 2 150
2020 Non-shift worker 52 35 10 3 1 0 0 86 4 3530
2019 Shift worker 45 38 11 4 1 0 0 84 5 180
2019 Non-shift worker 48 36 11 4 2 0 0 84 5 3740

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 25 19 17 17 1 1 46 35 995
2024 Non-shift worker 33 41 12 8 6 0 0 74 14 3465
2022 Shift worker 30 39 15 9 6 0 0 69 15 190
2022 Non-shift worker 34 41 11 9 5 0 1 75 14 4110
2020 Shift worker 35 32 19 9 5 0 1 67 14 150
2020 Non-shift worker 40 39 11 7 3 0 0 79 10 3535
2019 Shift worker 32 37 14 12 4 0 0 70 16 180
2019 Non-shift worker 36 40 12 8 4 0 0 76 12 3760

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 24 22 14 16 1 2 47 31 995
2024 Non-shift worker 39 37 12 6 5 0 1 76 12 3465
2022 Shift worker 35 36 17 6 6 0 0 71 12 190
2022 Non-shift worker 41 37 11 6 4 0 0 79 10 4115
2020 Shift worker 37 35 15 6 6 1 1 73 12 150
2020 Non-shift worker 46 35 11 6 2 0 0 81 8 3550
2019 Shift worker 37 36 15 10 2 0 1 73 12 180
2019 Non-shift worker 43 34 12 6 4 0 0 78 9 3755

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 36 17 8 7 0 0 68 15 995
2024 Non-shift worker 36 39 12 7 5 0 1 76 12 3465
2022 Shift worker 37 36 15 7 4 0 1 73 11 190
2022 Non-shift worker 35 39 12 8 4 0 1 75 12 4110
2020 Shift worker 41 34 14 6 4 0 1 76 10 150
2020 Non-shift worker 37 42 11 7 2 0 0 80 9 3545
2019 Shift worker 41 41 12 4 1 0 1 82 5 180
2019 Non-shift worker 35 42 12 7 3 1 0 78 10 3715

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 37 14 5 3 0 0 78 8 995
2024 Non-shift worker 36 41 13 6 4 0 0 77 10 3470
2022 Shift worker 37 44 14 3 1 0 0 81 4 190
2022 Non-shift worker 36 41 13 7 3 0 0 77 10 4120
2020 Shift worker 46 40 11 3 0 0 0 85 4 150
2020 Non-shift worker 45 39 10 5 1 0 0 83 7 3555
2019 Shift worker 50 33 10 3 3 0 0 84 6 180
2019 Non-shift worker 41 40 11 5 3 0 0 81 8 3765

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 26 8 2 2 1 5 87 4 995
2024 Non-shift worker 45 33 13 5 3 0 1 78 9 3470
2022 Shift worker 42 27 18 8 3 0 1 70 12 190
2022 Non-shift worker 42 32 15 6 4 0 0 75 10 4120
2020 Shift worker 50 28 11 6 5 0 0 79 11 150
2020 Non-shift worker 37 33 16 8 6 0 0 70 14 3555
2019 Shift worker 64 27 6 2 1 0 0 91 3 180
2019 Non-shift worker 46 31 13 5 4 0 0 78 9 3755

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 13 27 20 24 3 10 49 20 995
2024 Non-shift worker 8 19 35 23 12 1 2 36 28 3465
2022 Shift worker 15 19 29 22 10 1 4 34 36 190
2022 Non-shift worker 9 20 36 20 12 0 3 33 30 4105
2020 Shift worker 8 18 35 19 12 4 3 34 28 150
2020 Non-shift worker 8 21 37 23 10 0 1 33 30 3550
2019 Shift worker 4 18 29 24 22 0 2 48 22 180
2019 Non-shift worker 8 21 36 22 11 1 1 34 30 3760

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 12 22 18 21 5 16 50 23 995
2024 Non-shift worker 12 19 32 20 12 1 4 34 32 3465
2022 Shift worker 11 18 30 20 13 3 5 35 32 190
2022 Non-shift worker 12 21 29 20 12 2 4 34 35 4110
2020 Shift worker 7 15 30 21 21 6 1 44 24 150
2020 Non-shift worker 9 20 32 22 12 2 2 36 30 3550
2019 Shift worker 10 18 26 15 22 5 5 41 30 175
2019 Non-shift worker 10 20 32 21 12 3 2 35 32 3760

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 6 16 23 33 3 16 70 11 995
2024 Non-shift worker 4 10 30 32 20 1 3 54 15 3460
2022 Shift worker 3 12 25 23 32 2 4 58 16 190
2022 Non-shift worker 5 11 29 30 20 1 3 52 17 4105
2020 Shift worker 5 9 16 29 34 4 2 67 16 150
2020 Non-shift worker 6 14 30 29 19 1 1 49 21 3540
2019 Shift worker 1 7 20 26 42 2 3 71 8 175
2019 Non-shift worker 5 11 32 30 19 1 2 51 16 3745

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 10 15 19 33 3 15 64 18 995
2024 Non-shift worker 13 20 28 20 15 1 3 37 34 3465
2022 Shift worker 11 20 17 18 24 3 7 46 35 190
2022 Non-shift worker 14 18 26 19 17 2 4 38 34 4110
2020 Shift worker 9 13 22 21 25 7 3 51 25 150
2020 Non-shift worker 13 20 26 22 16 1 2 39 33 3555
2019 Shift worker 4 12 15 23 41 2 4 68 17 180
2019 Non-shift worker 11 19 27 22 17 1 3 40 32 3760

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 10 18 12 19 21 16 50 22 995
2024 Non-shift worker 7 13 26 25 20 4 6 49 22 3460
2022 Shift worker 12 17 19 16 21 11 5 43 34 190
2022 Non-shift worker 9 16 25 22 18 4 6 44 28 4105
2020 Shift worker 5 9 17 18 33 13 6 62 17 150
2020 Non-shift worker 5 11 26 29 21 3 4 54 18 3540
2019 Shift worker 5 14 19 21 31 5 4 58 21 175
2019 Non-shift worker 6 15 28 26 19 3 3 48 22 3745

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 15 24 15 22 8 11 45 26 995
2024 Non-shift worker 12 18 32 18 13 3 4 34 32 3465
2022 Shift worker 10 13 29 16 23 6 4 43 25 190
2022 Non-shift worker 12 18 31 19 13 3 4 35 32 4110
2020 Shift worker 8 13 27 24 22 4 2 49 22 150
2020 Non-shift worker 9 18 32 24 13 2 2 39 28 3535
2019 Shift worker 5 15 24 20 27 6 2 52 22 175
2019 Non-shift worker 9 19 33 21 13 3 2 36 29 3750

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 13 31 24 23 1 4 50 17 995
2024 Non-shift worker 7 16 36 24 15 1 3 40 23 3465
2022 Shift worker 6 10 35 21 22 2 3 46 17 190
2022 Non-shift worker 7 18 35 23 14 1 2 38 26 4115
2020 Shift worker 6 17 22 30 22 2 1 54 23 150
2020 Non-shift worker 7 19 37 26 10 0 1 37 26 3555
2019 Shift worker 4 19 27 28 19 2 2 49 24 175
2019 Non-shift worker 8 16 34 26 14 1 2 41 25 3765
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 23 20 7 5 10 12 58 16 995
2024 Non-shift worker 32 28 13 6 4 7 10 73 12 3465
2022 Shift worker 35 28 17 3 5 6 5 72 9 185
2022 Non-shift worker 34 28 14 4 3 8 9 74 9 4110
2020 Shift worker 35 26 12 4 3 14 6 77 9 150
2020 Non-shift worker 35 30 13 5 2 7 7 76 9 3545
2019 Shift worker 38 28 15 4 2 5 9 76 7 180
2019 Non-shift worker 34 31 13 6 4 6 7 75 11 3760

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 24 13 7 5 7 3 73 13 995
2024 Non-shift worker 58 26 6 5 3 2 0 85 8 3465
2022 Shift worker 54 35 5 2 2 0 1 90 4 190
2022 Non-shift worker 59 27 6 4 3 1 0 87 7 4115
2020 Shift worker 56 28 5 5 3 2 0 87 8 150
2020 Non-shift worker 58 26 6 6 2 1 0 86 8 3540
2019 Shift worker 62 26 9 2 1 0 0 88 3 175
2019 Non-shift worker 53 29 8 6 3 1 0 83 9 3755

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 33 9 4 2 1 3 84 7 995
2024 Non-shift worker 65 26 4 3 1 0 0 91 5 3465
2022 Shift worker 64 26 4 4 1 1 1 91 5 190
2022 Non-shift worker 67 25 4 3 1 0 0 92 4 4115
2020 Shift worker 68 24 2 4 1 1 0 93 5 150
2020 Non-shift worker 66 25 4 3 1 0 0 92 4 3545
2019 Shift worker 70 21 8 2 0 0 0 91 2 180
2019 Non-shift worker 60 29 5 4 2 0 0 89 5 3760

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 26 20 5 5 7 5 66 11 995
2024 Non-shift worker 55 30 8 3 2 1 0 86 6 3470
2022 Shift worker 53 34 6 4 2 1 1 88 6 190
2022 Non-shift worker 56 31 7 3 2 1 0 88 5 4115
2020 Shift worker 50 31 8 5 2 3 2 85 6 150
2020 Non-shift worker 55 32 7 3 1 1 0 88 4 3535
2019 Shift worker 55 30 11 2 1 1 1 86 3 180
2019 Non-shift worker 51 34 9 3 2 1 0 86 5 3765

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 20 14 5 6 12 12 67 14 995
2024 Non-shift worker 39 24 11 6 4 9 7 75 12 3460
2022 Shift worker 42 22 12 3 3 10 7 78 8 190
2022 Non-shift worker 41 25 10 4 4 9 7 79 10 4110

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 20 14 5 5 12 12 68 13 995
2024 Non-shift worker 39 24 11 6 4 9 7 75 12 3460
2022 Shift worker 44 19 10 4 3 12 8 78 9 190
2022 Non-shift worker 40 25 10 5 3 10 7 77 10 4105
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 16 16 5 10 3 32 52 23 995
2024 Non-shift worker 50 27 12 4 2 1 5 81 6 3470
2022 Shift worker 31 31 18 4 4 2 10 70 10 190
2022 Non-shift worker 50 29 11 3 2 1 4 83 5 4120
2020 Shift worker 33 34 16 3 5 4 6 74 9 150
2020 Non-shift worker 54 27 10 3 1 1 3 84 5 3550
2019 Shift worker 41 23 18 4 2 0 12 73 6 180
2019 Non-shift worker 50 28 12 4 2 1 4 82 6 3760

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 31 9 8 6 0 1 77 14 995
2024 Non-shift worker 52 31 8 5 3 0 0 83 8 3470
2022 Shift worker 45 35 8 8 4 0 0 81 12 190
2022 Non-shift worker 50 32 9 5 3 0 0 83 8 4115
2020 Shift worker 38 36 14 6 2 2 3 77 8 150
2020 Non-shift worker 51 31 9 5 2 0 0 83 8 3550
2019 Shift worker 48 30 12 6 4 0 0 78 10 180
2019 Non-shift worker 47 32 11 6 3 1 1 80 9 3765

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 19 18 6 7 6 8 64 15 990
2024 Non-shift worker 57 24 10 4 3 1 2 83 7 3465
2022 Shift worker 49 29 11 2 5 3 0 81 7 190
2022 Non-shift worker 55 25 10 4 3 2 2 83 7 4110
2020 Shift worker 46 24 15 4 3 5 5 77 7 150
2020 Non-shift worker 56 24 10 4 2 2 2 83 7 3555

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 30 11 6 5 1 1 77 11 995
2024 Non-shift worker 57 27 7 4 3 0 1 86 7 3450
2022 Shift worker 51 31 9 5 4 1 0 82 9 190
2022 Non-shift worker 55 30 8 5 2 1 1 85 7 4110
2020 Shift worker 48 34 7 4 3 2 2 86 8 150
2020 Non-shift worker 55 30 8 4 2 0 0 86 6 3560
2019 Shift worker 53 27 11 4 3 0 1 81 7 175
2019 Non-shift worker 51 30 9 6 3 1 0 82 9 3760

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 15 12 5 14 5 19 58 26 995
2024 Non-shift worker 72 18 4 1 2 1 1 93 3 3465
2022 Shift worker 56 16 8 4 9 2 6 78 14 190
2022 Non-shift worker 73 19 4 1 1 1 1 94 3 4115

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 26 14 5 5 1 0 75 11 995
2024 Non-shift worker 61 26 7 3 3 0 0 87 6 3470
2022 Shift worker 59 24 10 4 3 0 0 83 8 190
2022 Non-shift worker 60 25 7 4 3 0 0 86 7 4115
2020 Shift worker 53 34 8 2 2 1 0 88 4 150
2020 Non-shift worker 61 25 7 5 2 0 0 86 7 3555
2019 Shift worker 59 24 10 5 2 0 0 83 7 180
2019 Non-shift worker 57 27 8 5 3 0 0 84 8 3755

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 11 3 1 1 0 5 95 2 995
2024 Non-shift worker 84 10 2 1 1 0 1 95 2 3470
2022 Shift worker 79 11 3 1 5 0 1 91 6 190
2022 Non-shift worker 84 10 2 2 1 0 1 95 3 4120
2019 Shift worker 77 12 5 3 3 0 1 89 6 180
2019 Non-shift worker 81 12 3 2 1 0 1 94 3 3745
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 22 14 6 6 16 3 68 14 995
2024 Non-shift worker 30 28 16 8 8 10 0 65 17 3465
2022 Shift worker 33 35 13 5 5 9 0 75 11 190
2022 Non-shift worker 32 28 13 9 8 10 0 67 18 4115
2020 Shift worker 51 24 9 2 2 12 0 85 4 150
2020 Non-shift worker 41 30 11 4 2 10 0 80 7 3550
2019 Shift worker 48 25 10 3 3 10 2 82 7 180
2019 Non-shift worker 36 32 14 6 3 9 0 75 10 3750

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 26 17 7 8 7 1 64 17 995
2024 Non-shift worker 24 29 16 14 14 3 0 55 29 3460
2022 Shift worker 31 30 17 11 7 3 0 63 19 190
2022 Non-shift worker 25 27 15 14 15 3 0 54 31 4115
2020 Shift worker 45 30 13 3 3 8 0 81 6 150
2020 Non-shift worker 37 36 13 8 4 3 0 75 12 3550
2019 Shift worker 45 31 8 7 3 4 1 81 11 180
2019 Non-shift worker 31 35 16 9 5 4 0 69 15 3750

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 24 18 10 9 12 1 57 22 995
2024 Non-shift worker 18 27 19 16 15 6 0 48 33 3460
2022 Shift worker 26 25 21 13 10 5 0 54 24 190
2022 Non-shift worker 17 25 17 17 17 6 0 45 37 4110
2020 Shift worker 35 34 12 6 4 10 0 76 10 150
2020 Non-shift worker 28 35 17 11 4 6 0 66 16 3545
2019 Shift worker 36 29 14 6 6 8 1 72 13 175
2019 Non-shift worker 22 33 20 12 6 8 0 59 19 3745

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 28 15 10 12 6 1 59 25 995
2024 Non-shift worker 20 30 15 17 16 2 0 51 34 3465
2022 Shift worker 23 32 11 17 14 3 0 57 32 190
2022 Non-shift worker 18 28 14 18 18 3 0 48 37 4120
2020 Shift worker 37 38 6 9 5 5 0 79 15 150
2020 Non-shift worker 28 35 16 13 6 3 0 65 19 3560
2019 Shift worker 37 31 14 7 6 5 1 71 14 175
2019 Non-shift worker 21 36 17 15 8 4 0 58 24 3745

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 13 5 2 3 23 5 86 7 995
2024 Non-shift worker 54 27 10 3 1 5 1 86 4 3465
2022 Shift worker 45 25 16 6 1 5 2 75 8 190
2022 Non-shift worker 53 27 10 3 1 5 1 84 5 4120
2020 Shift worker 52 21 14 3 1 6 2 80 4 150
2020 Non-shift worker 57 25 10 3 1 5 1 86 4 3550
2019 Shift worker 62 18 6 3 0 10 1 90 3 180
2019 Non-shift worker 61 24 8 2 1 4 0 88 3 3755
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 37 15 8 5 3 1 70 14 995
2024 Non-shift worker 22 41 16 12 7 2 0 64 20 3465
2022 Shift worker 24 42 14 11 6 4 0 69 17 190
2022 Non-shift worker 22 40 15 13 9 1 0 63 22 4110
2020 Shift worker 39 44 8 4 2 3 0 85 6 150
2020 Non-shift worker 35 45 12 5 2 1 0 81 7 3550
2019 Shift worker 38 43 10 5 3 0 1 82 8 175
2019 Non-shift worker 34 44 12 6 2 1 0 80 8 3755

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 27 22 14 10 6 1 51 26 995
2024 Non-shift worker 12 26 19 21 19 2 0 39 41 3465
2022 Shift worker 16 31 22 17 13 0 1 48 30 190
2022 Non-shift worker 12 26 16 21 22 2 0 39 44 4110
2020 Shift worker 32 39 10 11 4 5 0 75 15 150
2020 Non-shift worker 23 38 18 14 4 3 0 64 18 3525
2019 Shift worker 29 32 20 10 5 3 1 63 16 180
2019 Non-shift worker 18 36 20 16 6 3 0 56 23 3750

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 30 14 11 7 6 3 65 19 995
2024 Non-shift worker 24 35 16 12 7 4 2 63 21 3460
2022 Shift worker 31 29 20 7 6 4 3 64 14 190
2022 Non-shift worker 23 36 16 12 7 5 2 63 20 4115
2020 Shift worker 32 34 12 5 5 8 5 75 11 150
2020 Non-shift worker 33 36 14 8 3 3 2 73 12 3545
2019 Shift worker 35 29 20 11 3 1 1 66 14 180
2019 Non-shift worker 31 37 14 9 4 3 2 72 13 3760

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 19 5 4 4 2 70 10 995
2024 Non-shift worker 29 37 18 7 6 2 0 68 13 3460
2022 Shift worker 36 36 16 5 4 3 0 74 9 190
2022 Non-shift worker 28 38 19 7 5 3 0 68 13 4115
2020 Shift worker 45 34 8 1 3 9 0 86 4 150
2020 Non-shift worker 42 38 13 3 1 2 0 82 5 3535
2019 Shift worker 47 32 17 2 1 0 1 80 3 180
2019 Non-shift worker 38 39 14 4 2 2 0 79 7 3755

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 20 18 11 10 15 3 52 25 995
2024 Non-shift worker 19 23 18 13 11 13 3 50 29 3460
2022 Shift worker 32 23 15 7 7 14 1 65 17 190
2022 Non-shift worker 18 23 18 11 11 14 4 51 28 4115
2020 Shift worker 33 22 14 7 7 14 3 67 17 150
2020 Non-shift worker 25 24 17 11 7 13 3 58 21 3540
2019 Shift worker 29 23 16 8 6 15 2 63 18 175
2019 Non-shift worker 20 24 19 12 10 13 3 52 25 3760

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 22 20 11 15 9 3 48 30 995
2024 Non-shift worker 20 33 18 15 13 2 1 54 28 3465
2022 Shift worker 23 36 15 11 9 6 0 62 21 190
2022 Non-shift worker 22 34 19 14 9 3 0 58 23 4120
2020 Shift worker 35 30 16 6 4 8 1 72 10 150
2020 Non-shift worker 28 37 16 10 5 3 1 67 16 3540
2019 Shift worker 37 34 16 9 2 2 1 72 12 175
2019 Non-shift worker 26 36 18 12 6 2 0 63 18 3750

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 22 13 5 7 2 9 48 52 995
2024 Non-shift worker 45 25 12 6 6 1 5 48 52 3465
2022 Shift worker 49 21 16 6 2 2 4 190
2022 Non-shift worker 47 24 12 5 5 1 6 4120
2020 Shift worker 55 27 8 4 2 1 3 150
2020 Non-shift worker 51 23 12 6 3 1 5 3555
2019 Shift worker 60 17 9 5 3 0 5 180
2019 Non-shift worker 54 23 10 5 2 1 5 3765

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 6 7 4 7 5 29 64 36 995
2024 Non-shift worker 40 12 11 7 14 2 15 48 52 3465

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 8 4 2 2 7 12 80 20 995
2024 Non-shift worker 67 9 5 2 3 5 8 77 23 3465
2022 Shift worker 72 8 3 2 2 6 7 190
2022 Non-shift worker 72 8 4 2 3 4 7 4115
2020 Shift worker 74 11 3 1 2 4 6 150
2020 Non-shift worker 75 9 4 2 2 3 5 3540
2019 Shift worker 81 7 5 1 0 3 3 175
2019 Non-shift worker 76 8 4 1 2 4 5 3755

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 7 4 2 2 4 20 82 18 995
2024 Non-shift worker 68 7 4 1 2 3 15 82 18 3460

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 10 5 3 4 4 18 71 29 995
2024 Non-shift worker 60 10 7 3 5 3 12 70 30 3465

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 23 17 12 17 8 5 47 33 995
2024 Non-shift worker 19 31 13 15 17 2 3 53 34 3465
2022 Shift worker 24 28 15 13 11 5 4 57 27 190
2022 Non-shift worker 22 35 12 14 13 3 3 59 28 4115
2020 Shift worker 27 24 14 9 10 11 6 61 22 150
2020 Non-shift worker 26 33 14 12 10 2 3 62 23 3555
2019 Shift worker 31 33 13 11 7 4 1 67 19 180
2019 Non-shift worker 25 33 14 13 10 2 2 61 24 3760

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 24 21 12 14 13 2 44 31 995
2024 Non-shift worker 23 39 18 9 6 4 0 65 16 3470
2022 Shift worker 25 37 19 9 5 3 2 65 15 190
2022 Non-shift worker 23 41 17 9 4 5 1 68 14 4115
2020 Shift worker 35 33 14 8 2 7 1 74 11 150
2020 Non-shift worker 29 43 16 6 2 4 0 75 8 3540
2019 Shift worker 25 41 19 8 2 4 1 69 11 180
2019 Non-shift worker 25 44 16 7 3 4 1 72 11 3760

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 16 5 7 5 1 70 13 995
2024 Non-shift worker 32 38 12 8 6 3 0 72 15 3465
2022 Shift worker 41 37 12 5 2 2 1 81 7 190
2022 Non-shift worker 34 38 12 7 6 3 0 74 13 4115
2020 Shift worker 53 29 9 2 2 5 0 86 5 150
2020 Non-shift worker 43 40 10 4 1 2 0 84 6 3530
2019 Shift worker 51 31 11 5 1 1 0 83 6 175
2019 Non-shift worker 42 40 9 4 2 2 0 84 6 3740

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 27 11 3 2 9 2 81 6 995
2024 Non-shift worker 36 34 12 5 5 7 1 77 11 3465
2022 Shift worker 37 36 12 3 1 9 2 82 4 190
2022 Non-shift worker 38 35 12 5 3 7 1 79 8 4115
2020 Shift worker 46 30 11 1 3 9 0 84 4 150
2020 Non-shift worker 44 36 10 3 1 4 0 84 5 3525
2019 Shift worker 55 31 9 2 2 1 1 87 4 180
2019 Non-shift worker 49 35 9 2 1 3 1 88 3 3750

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 17 12 4 3 22 3 75 10 985
2024 Non-shift worker 28 21 18 6 3 22 2 65 12 3460
2022 Shift worker 33 22 13 2 6 21 4 73 10 190
2022 Non-shift worker 30 25 20 5 3 15 2 67 10 4115
2020 Shift worker 37 26 17 2 3 14 2 75 5 150
2020 Non-shift worker 40 33 14 4 1 7 1 80 5 3550

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 23 11 5 4 10 6 77 11 995
2024 Non-shift worker 37 29 9 5 6 8 5 76 13 3465
2022 Shift worker 47 23 7 2 5 9 7 83 8 190
2022 Non-shift worker 37 31 10 5 4 8 4 78 11 4110
2020 Shift worker 51 24 10 6 3 4 2 79 10 150
2020 Non-shift worker 45 31 10 4 3 5 2 81 8 3545

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 4 12 4 38 8 30 67 14 995
2024 Non-shift worker 3 5 11 7 41 7 26 71 12 3455
2022 Shift worker 3 5 10 5 36 10 30 69 13 190
2022 Non-shift worker 3 4 10 6 43 7 26 74 11 4105

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 13 16 3 4 43 7 54 13 995
2024 Non-shift worker 7 11 22 4 5 44 6 37 19 3460
2022 Shift worker 8 13 17 3 5 44 11 46 17 190
2022 Non-shift worker 9 12 21 4 5 44 5 41 17 4115

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 33 9 7 4 0 0 80 10 995
2024 Non-shift worker 42 35 9 8 6 1 0 78 13 3465
2022 Shift worker 53 32 8 5 2 1 0 86 7 190
2022 Non-shift worker 44 33 10 8 4 0 0 77 13 4120
2020 Shift worker 63 30 2 3 1 1 1 94 4 150
2020 Non-shift worker 59 30 7 3 1 0 0 89 4 3555
2019 Shift worker 66 23 6 3 2 0 0 90 4 180
2019 Non-shift worker 56 33 7 3 2 0 0 89 4 3755

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 32 14 8 7 1 0 71 15 995
2024 Non-shift worker 33 33 15 11 7 1 0 66 18 3465
2022 Shift worker 39 33 13 9 6 1 0 72 14 190
2022 Non-shift worker 35 30 15 11 8 1 0 66 19 4115
2020 Shift worker 58 27 7 4 4 0 1 85 8 150
2020 Non-shift worker 52 30 11 5 2 1 0 82 7 3545
2019 Shift worker 59 26 10 3 2 0 0 84 5 180
2019 Non-shift worker 47 34 11 5 3 1 0 81 8 3760

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 33 14 9 6 1 0 71 15 995
2024 Non-shift worker 31 34 14 13 8 0 0 66 21 3465
2022 Shift worker 37 33 14 10 5 1 0 71 15 190
2022 Non-shift worker 32 32 14 14 8 0 0 64 22 4115
2020 Shift worker 56 29 6 4 4 0 1 86 8 150
2020 Non-shift worker 49 33 11 5 2 0 0 82 7 3540
2019 Shift worker 55 26 13 4 2 0 0 81 6 180
2019 Non-shift worker 44 36 11 6 3 0 0 80 9 3745
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 21 21 10 10 7 1 55 21 995
2024 Non-shift worker 32 27 18 10 7 5 1 63 18 3465
2022 Shift worker 32 25 17 12 8 6 0 61 21 190
2022 Non-shift worker 30 25 18 12 10 5 1 58 23 4115
2020 Shift worker 43 24 17 4 6 4 2 71 11 150
2020 Non-shift worker 44 26 16 7 4 3 1 73 11 3555
2019 Shift worker 42 26 16 10 5 2 0 69 15 180
2019 Non-shift worker 40 27 16 8 6 3 0 69 14 3765

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 30 39 31 995
2024 Non-shift worker 33 35 32 3465
2022 Shift worker 39 31 30 190
2022 Non-shift worker 37 29 34 4120
2020 Shift worker 21 37 42 150
2020 Non-shift worker 25 41 34 3560
2019 Shift worker 31 37 33 180
2019 Non-shift worker 27 38 35 3765

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 25 33 15 9 13 5 275
2024 Non-shift worker 17 40 21 7 8 7 1115
2022 Shift worker 3 40 27 2 19 9 70
2022 Non-shift worker 12 35 28 7 11 8 1475
2020 Shift worker 11 19 26 8 32 4 35
2020 Non-shift worker 16 40 20 3 16 6 900
2019 Shift worker 5 27 15 7 45 2 50
2019 Non-shift worker 14 38 26 4 13 5 995
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 995
2024 Non-shift worker 7 93 3465
2022 Shift worker 5 95 190
2022 Non-shift worker 7 93 4115
2020 Shift worker 5 95 150
2020 Non-shift worker 6 94 3555
2019 Shift worker 6 94 180
2019 Non-shift worker 7 93 3760

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 110
2024 Non-shift worker 33 67 255
2022 Shift worker 10 90 10
2022 Non-shift worker 37 63 280

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 62 38 110
2024 Non-shift worker 65 35 255
2022 Shift worker 73 27 10
2022 Non-shift worker 70 30 280

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 110
2024 Non-shift worker 9 91 255
2022 Shift worker 17 83 10
2022 Non-shift worker 8 92 280

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 110
2022 Shift worker 13 87 10
2022 Non-shift worker 0 100 280
2019 Shift worker 0 100 10
2019 Non-shift worker 0 100 275

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 255
2022 Shift worker 13 87 10
2022 Non-shift worker 6 94 280
2019 Shift worker 0 100 10
2019 Non-shift worker 6 94 275

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 110
2024 Non-shift worker 4 96 255
2022 Shift worker 13 87 10
2022 Non-shift worker 7 93 280

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 110
2024 Non-shift worker 5 95 255
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 280
2019 Shift worker 0 100 10
2019 Non-shift worker 5 95 275

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 65 35 110
2024 Non-shift worker 33 67 260
2022 Shift worker 20 80 10
2022 Non-shift worker 32 68 280

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 110
2024 Non-shift worker 40 60 260
2022 Shift worker 35 65 10
2022 Non-shift worker 36 64 280
2019 Shift worker 58 42 10
2019 Non-shift worker 42 58 275

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 110
2024 Non-shift worker 43 57 260
2022 Shift worker 23 77 10
2022 Non-shift worker 40 60 280

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 110
2024 Non-shift worker 44 56 260
2022 Shift worker 15 85 10
2022 Non-shift worker 37 63 280
2019 Shift worker 42 58 10
2019 Non-shift worker 41 59 275

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 31 69 110
2024 Non-shift worker 32 68 260
2022 Shift worker 32 68 10
2022 Non-shift worker 29 71 280

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 110
2024 Non-shift worker 51 49 260
2022 Shift worker 53 47 10
2022 Non-shift worker 53 47 280
2019 Shift worker 54 46 10
2019 Non-shift worker 56 44 275

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 110
2024 Non-shift worker 34 66 260
2022 Shift worker 30 70 10
2022 Non-shift worker 31 69 280

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 260
2022 Shift worker 0 100 10
2022 Non-shift worker 1 99 280

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 110
2024 Non-shift worker 3 97 260
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 280

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 110
2024 Non-shift worker 10 90 260
2022 Shift worker 0 100 10
2022 Non-shift worker 10 90 280

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 110
2024 Non-shift worker 50 50 260
2022 Shift worker 43 57 10
2022 Non-shift worker 49 51 280

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 110
2024 Non-shift worker 19 81 260
2022 Shift worker 22 78 10
2022 Non-shift worker 16 84 280

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 110
2024 Non-shift worker 20 80 260
2022 Shift worker 10 90 10
2022 Non-shift worker 20 80 280
2019 Shift worker 0 100 10
2019 Non-shift worker 15 85 275

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 55 45 110
2024 Non-shift worker 56 44 255
2022 Shift worker 57 43 10
2022 Non-shift worker 49 51 280
2019 Shift worker 56 44 10
2019 Non-shift worker 57 43 275

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 110
2024 Non-shift worker 22 78 255
2022 Shift worker 15 85 10
2022 Non-shift worker 22 78 280

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 110
2024 Non-shift worker 7 93 255
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 280

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 26 74 110
2024 Non-shift worker 16 84 255
2022 Shift worker 8 92 10
2022 Non-shift worker 16 84 280

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 110
2024 Non-shift worker 8 92 255
2022 Shift worker 8 92 10
2022 Non-shift worker 9 91 280

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 110
2024 Non-shift worker 7 93 255
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 280

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 110
2024 Non-shift worker 7 93 255
2022 Shift worker 7 93 10
2022 Non-shift worker 9 91 280

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 110
2024 Non-shift worker 10 90 255
2022 Shift worker 12 88 10
2022 Non-shift worker 10 90 280
2019 Shift worker 0 100 10
2019 Non-shift worker 12 88 275

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 110
2024 Non-shift worker 28 72 255
2022 Shift worker 30 70 10
2022 Non-shift worker 30 70 280

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 100
2024 Non-shift worker 6 94 240
2022 Shift worker 10 90 10
2022 Non-shift worker 13 87 270

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 100
2024 Non-shift worker 22 78 240
2022 Shift worker 30 70 10
2022 Non-shift worker 25 75 270

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 100
2024 Non-shift worker 9 91 240
2022 Shift worker 0 100 10
2022 Non-shift worker 12 88 270

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 100
2024 Non-shift worker 6 94 240
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 270

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 100
2024 Non-shift worker 13 87 240
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 270

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 100
2024 Non-shift worker 9 91 240
2022 Shift worker 0 100 10
2022 Non-shift worker 7 93 270

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 240
2022 Shift worker 0 100 10
2022 Non-shift worker 15 85 270

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 100
2024 Non-shift worker 15 85 240
2022 Shift worker 32 68 10
2022 Non-shift worker 13 87 270

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 100
2024 Non-shift worker 15 85 240
2022 Shift worker 26 74 10
2022 Non-shift worker 11 89 270

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 100
2024 Non-shift worker 33 67 240
2022 Shift worker 10 90 10
2022 Non-shift worker 32 68 270

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 100
2024 Non-shift worker 8 92 240
2022 Shift worker 9 91 10
2022 Non-shift worker 9 91 270

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 37 63 100
2024 Non-shift worker 49 51 240
2022 Shift worker 65 35 10
2022 Non-shift worker 44 56 270

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 240
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 270

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 52 48 100
2024 Non-shift worker 56 44 240
2022 Shift worker 40 60 10
2022 Non-shift worker 55 45 270

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 100

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 100
2024 Non-shift worker 14 86 240
2022 Shift worker 20 80 10
2022 Non-shift worker 14 86 270

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 9 11 4 5 40 17 55 20 995
2024 Non-shift worker 13 11 12 4 4 44 13 55 18 3460
2022 Shift worker 18 12 10 2 2 38 17 68 10 185
2022 Non-shift worker 13 12 11 3 3 42 14 59 15 4110
2020 Shift worker 23 11 16 2 2 34 12 63 7 150
2020 Non-shift worker 22 16 14 4 2 33 9 66 11 3545
2019 Shift worker 22 15 14 4 3 23 19 64 11 180
2019 Non-shift worker 21 16 15 5 4 29 10 61 14 3760

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 25 10 4 4 19 4 77 10 995
2024 Non-shift worker 28 31 13 5 3 17 2 73 10 3460
2022 Shift worker 39 23 8 2 2 21 4 83 6 190
2022 Non-shift worker 29 32 13 4 2 17 3 75 8 4115
2020 Shift worker 43 24 11 0 2 17 2 84 3 150
2020 Non-shift worker 41 31 12 3 2 10 1 80 6 3550
2019 Shift worker 48 25 15 2 2 6 2 80 4 180
2019 Non-shift worker 40 32 12 3 2 9 1 80 7 3765
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 990
2024 Non-shift worker 7 93 3450
2022 Non-shift worker 7 93 4110
2020 Shift worker 4 96 150
2020 Non-shift worker 5 95 3550

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 65
2024 Non-shift worker 24 76 255
2022 Non-shift worker 23 77 285

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 65
2024 Non-shift worker 74 26 255
2022 Non-shift worker 76 24 285

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 255
2022 Non-shift worker 3 97 285

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 255
2022 Non-shift worker 0 100 285

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 65
2024 Non-shift worker 6 94 255
2022 Non-shift worker 8 92 285

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 66 65
2024 Non-shift worker 5 95 255
2022 Non-shift worker 6 94 285

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 65
2024 Non-shift worker 19 81 255
2022 Non-shift worker 16 84 285

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 65
2024 Non-shift worker 37 63 250
2022 Non-shift worker 28 72 285

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 26 74 65
2024 Non-shift worker 26 74 250
2022 Non-shift worker 19 81 285

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 65
2024 Non-shift worker 21 79 250
2022 Non-shift worker 17 83 285

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 65
2024 Non-shift worker 6 94 250
2022 Non-shift worker 7 93 285

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 65
2024 Non-shift worker 21 79 250
2022 Non-shift worker 23 77 285

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 65
2024 Non-shift worker 25 75 250
2022 Non-shift worker 24 76 285

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 65
2024 Non-shift worker 6 94 250
2022 Non-shift worker 4 96 285

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 250
2022 Non-shift worker 2 98 285

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 250
2022 Non-shift worker 4 96 285

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 65
2024 Non-shift worker 13 87 250
2022 Non-shift worker 11 89 285

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 285

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 65
2024 Non-shift worker 32 68 250
2022 Non-shift worker 19 81 285

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 65
2024 Non-shift worker 0 100 250
2022 Non-shift worker 0 100 285

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 33 67 65
2024 Non-shift worker 30 70 260
2022 Non-shift worker 33 67 285

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 65
2024 Non-shift worker 9 91 260
2022 Non-shift worker 14 86 285

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 260
2022 Non-shift worker 4 96 285

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 65
2024 Non-shift worker 12 88 260
2022 Non-shift worker 14 86 285

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 260
2022 Non-shift worker 3 97 285

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 260
2022 Non-shift worker 8 92 285

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 65
2024 Non-shift worker 4 96 260
2022 Non-shift worker 8 92 285

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 65
2024 Non-shift worker 8 92 260
2022 Non-shift worker 8 92 285

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 65
2024 Non-shift worker 54 46 260
2022 Non-shift worker 49 51 285

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 60
2024 Non-shift worker 3 97 250
2022 Non-shift worker 6 94 265

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 60
2024 Non-shift worker 12 88 250
2022 Non-shift worker 11 89 265

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 265

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 265

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 60
2022 Non-shift worker 2 98 265

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 250
2022 Non-shift worker 3 97 265

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 250
2022 Non-shift worker 10 90 265

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 60
2024 Non-shift worker 14 86 250
2022 Non-shift worker 13 87 265

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 60
2024 Non-shift worker 11 89 250
2022 Non-shift worker 7 93 265

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 43 57 60
2024 Non-shift worker 30 70 250
2022 Non-shift worker 25 75 265

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 250
2022 Non-shift worker 7 93 265

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 60
2024 Non-shift worker 40 60 250
2022 Non-shift worker 42 58 265

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 265

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 66 34 60
2024 Non-shift worker 66 34 250
2022 Non-shift worker 65 35 265

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 250

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 60
2024 Non-shift worker 22 78 250
2022 Non-shift worker 16 84 265

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 11 13 2 3 42 10 61 11 995
2024 Non-shift worker 14 13 15 3 4 43 8 55 14 3460
2022 Shift worker 19 12 14 1 0 40 13 67 4 190
2022 Non-shift worker 14 13 14 3 3 43 10 58 12 4110
2020 Shift worker 26 13 14 3 2 35 8 68 8 150
2020 Non-shift worker 23 16 14 3 2 35 7 68 8 3540
2019 Shift worker 29 17 14 2 0 23 16 74 3 180
2019 Non-shift worker 22 15 15 3 2 33 10 65 8 3755

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 24 12 2 3 19 4 78 7 995
2024 Non-shift worker 27 31 14 5 4 17 2 72 11 3465
2022 Shift worker 37 26 12 1 1 22 2 81 3 185
2022 Non-shift worker 28 32 15 4 3 16 3 74 8 4110
2020 Shift worker 44 23 11 3 2 14 3 81 5 150
2020 Non-shift worker 42 31 12 3 2 10 1 82 5 3545
2019 Shift worker 48 28 11 3 0 8 2 85 3 180
2019 Non-shift worker 42 29 12 2 2 10 2 81 5 3755

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 15 30 7 27 19 4 19 43 25
2022 Non-shift worker 1 5 30 18 30 14 1 8 57 85
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 24 18 11 12 1 1 33 67 990
2024 Non-shift worker 48 27 11 4 7 0 3 49 51 3450
2022 Shift worker 24 27 22 8 14 1 4 190
2022 Non-shift worker 37 26 15 8 10 0 3 4095
2020 Shift worker 47 28 12 6 6 1 1 150
2020 Non-shift worker 53 28 12 4 3 0 1 3550
2019 Shift worker 45 30 14 7 4 0 0 180
2019 Non-shift worker 48 29 12 5 4 0 1 3760

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 26 17 7 4 1 4 43 57 990
2024 Non-shift worker 21 30 26 12 10 0 1 21 79 3455
2022 Shift worker 27 24 17 14 16 0 2 190
2022 Non-shift worker 20 29 24 14 12 0 1 4095
2020 Shift worker 34 23 21 12 9 1 0 150
2020 Non-shift worker 19 27 26 15 12 0 0 3555
2019 Shift worker 41 31 17 8 3 0 0 180
2019 Non-shift worker 24 30 25 12 8 0 1 3760

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 22 11 5 3 1 10 54 46 990
2024 Non-shift worker 30 34 19 9 6 0 2 31 69 3450
2022 Shift worker 37 23 18 7 10 1 3 190
2022 Non-shift worker 30 30 19 11 8 1 2 4080
2020 Shift worker 46 21 17 6 8 1 0 150
2020 Non-shift worker 29 29 21 12 8 0 1 3545
2019 Shift worker 52 25 15 4 2 0 2 175
2019 Non-shift worker 34 31 19 9 6 0 1 3750

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 19 11 6 5 9 6 51 49 995
2024 Non-shift worker 23 26 23 13 12 1 2 23 77 3455
2022 Shift worker 34 18 13 16 17 2 1 190
2022 Non-shift worker 23 25 21 14 14 1 2 4095
2020 Shift worker 39 21 19 7 12 1 0 150
2020 Non-shift worker 27 24 22 14 11 1 1 3550
2019 Shift worker 48 27 14 4 5 1 1 175
2019 Non-shift worker 27 27 21 13 9 1 2 3745

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 18 9 3 3 1 9 64 36 995
2024 Non-shift worker 51 24 9 4 4 0 8 55 45 3455
2022 Shift worker 57 18 8 3 5 1 6 190
2022 Non-shift worker 46 23 12 6 5 0 7 4100
2020 Shift worker 50 22 11 5 7 1 3 150
2020 Non-shift worker 42 25 15 8 7 0 3 3535
2019 Shift worker 68 18 4 2 2 0 4 180
2019 Non-shift worker 58 20 9 4 3 0 5 3745

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 24 19 9 12 1 2 36 64 995
2024 Non-shift worker 30 27 18 11 12 0 1 31 69 3455
2022 Shift worker 39 26 14 10 9 1 1 190
2022 Non-shift worker 32 28 19 10 10 0 1 4100
2020 Shift worker 38 21 21 12 7 0 1 150
2020 Non-shift worker 27 28 20 13 10 0 0 3545
2019 Shift worker 45 31 12 3 7 0 1 180
2019 Non-shift worker 37 29 19 9 5 0 1 3755

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 20 17 9 10 3 7 37 63 990
2024 Non-shift worker 32 31 18 8 7 1 2 33 67 3455
2022 Shift worker 37 29 14 8 8 3 2 185
2022 Non-shift worker 33 30 19 8 7 1 2 4100
2020 Shift worker 48 24 16 5 3 2 2 150
2020 Non-shift worker 36 35 18 6 3 1 1 3545
2019 Shift worker 49 28 15 6 2 0 0 175
2019 Non-shift worker 33 36 19 6 4 1 1 3750

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 25 16 6 6 3 6 42 58 985
2024 Non-shift worker 25 33 20 10 9 0 2 26 74 3455
2022 Shift worker 34 26 13 11 12 2 2 190
2022 Non-shift worker 25 31 21 11 10 1 2 4100
2020 Shift worker 39 26 18 10 5 1 0 150
2020 Non-shift worker 27 34 21 11 6 0 1 3545
2019 Shift worker 47 28 14 8 1 0 1 175
2019 Non-shift worker 27 33 22 11 6 0 1 3755

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 26 14 6 6 1 3 46 54 990
2024 Non-shift worker 35 33 16 7 7 0 2 36 64 3455
2022 Shift worker 39 26 16 8 9 1 2 190
2022 Non-shift worker 33 30 18 10 7 0 2 4110
2020 Shift worker 40 27 18 8 5 1 1 150
2020 Non-shift worker 35 33 17 9 5 0 1 3550
2019 Shift worker 40 32 17 8 2 1 1 175
2019 Non-shift worker 32 33 19 8 6 0 1 3755

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 23 13 9 9 1 3 43 57 990
2024 Non-shift worker 49 24 12 6 6 1 1 50 50 3450
2022 Shift worker 45 30 10 7 6 1 2 190
2022 Non-shift worker 49 26 11 5 5 1 2 4100
2020 Shift worker 53 23 13 4 5 2 1 150
2020 Non-shift worker 51 25 12 6 4 0 1 3540
2019 Shift worker 56 20 12 8 3 1 0 175
2019 Non-shift worker 47 27 13 6 5 0 1 3750

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 26 12 7 11 1 3 42 58 990
2024 Non-shift worker 53 25 11 4 5 1 1 54 46 3455
2022 Shift worker 47 28 12 5 5 1 2 190
2022 Non-shift worker 52 25 12 5 4 0 1 4100
2020 Shift worker 35 27 22 9 6 1 0 150
2020 Non-shift worker 28 31 22 12 6 0 1 3550

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 29 13 7 5 1 2 43 57 985
2024 Non-shift worker 35 31 18 8 6 1 1 36 64 3455
2022 Shift worker 33 36 17 8 6 0 1 190
2022 Non-shift worker 36 32 17 8 6 1 1 4090
2020 Shift worker 32 29 26 7 6 1 0 150
2020 Non-shift worker 31 32 21 10 5 0 1 3550
2019 Shift worker 42 35 16 5 2 0 0 175
2019 Non-shift worker 38 31 18 8 4 0 1 3755

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 14 7 4 5 1 10 67 33 980
2024 Non-shift worker 32 17 16 13 19 0 3 33 67 3450
2022 Shift worker 42 18 11 11 13 0 6 185
2022 Non-shift worker 34 18 16 11 18 1 3 4100
2020 Shift worker 55 29 8 4 2 1 2 150
2020 Non-shift worker 47 29 15 5 2 0 1 3530
2019 Shift worker 65 23 5 3 2 1 1 175
2019 Non-shift worker 59 22 9 4 3 0 2 3750

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 25 13 4 3 0 3 53 47 990
2024 Non-shift worker 37 31 16 7 6 0 1 38 62 3450
2022 Shift worker 40 30 16 6 6 1 2 190
2022 Non-shift worker 33 34 17 8 7 0 1 4105
2020 Shift worker 37 33 18 8 5 0 0 150
2020 Non-shift worker 27 38 21 8 4 0 0 3550

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 11 4 1 2 2 14 80 20 990
2024 Non-shift worker 67 11 5 2 3 1 12 77 23 3455

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 11 7 2 4 2 13 71 29 990
2024 Non-shift worker 59 12 7 4 7 1 10 66 34 3455

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 8 4 2 3 2 8 81 19 990
2024 Non-shift worker 75 8 4 2 2 2 7 82 18 3445
2022 Shift worker 79 7 2 2 1 3 5 190
2022 Non-shift worker 76 9 3 2 2 2 6 4100
2020 Shift worker 85 9 1 1 2 1 2 150
2020 Non-shift worker 83 7 3 2 2 1 3 3535
2019 Shift worker 83 7 3 3 1 1 2 180
2019 Non-shift worker 77 10 4 2 3 1 3 3755

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 12 4 1 1 1 6 80 20 990
2024 Non-shift worker 70 17 5 2 1 0 4 73 27 3450
2022 Shift worker 73 15 5 4 0 1 3 190
2022 Non-shift worker 72 16 4 2 1 1 4 4100
2020 Shift worker 81 11 4 1 0 0 3 150
2020 Non-shift worker 74 16 5 2 1 0 2 3540
2019 Shift worker 73 16 8 1 1 1 1 175
2019 Non-shift worker 63 23 7 3 2 0 2 3750

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 16 9 3 4 1 4 66 34 990
2024 Non-shift worker 68 14 7 3 4 1 3 71 29 3450
2022 Shift worker 75 12 5 2 3 1 2 190
2022 Non-shift worker 68 15 6 3 4 1 3 4090
2020 Shift worker 82 10 4 0 2 1 2 150
2020 Non-shift worker 72 14 6 3 2 0 2 3540
2019 Shift worker 74 15 4 5 1 1 1 180
2019 Non-shift worker 65 18 8 3 4 0 2 3745

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 5 1 1 1 1 38 88 12 990
2024 Non-shift worker 62 12 5 1 1 0 19 76 24 3450
2022 Shift worker 64 14 6 2 0 1 12 190
2022 Non-shift worker 64 11 4 2 1 1 18 4095
2020 Shift worker 73 8 3 1 0 0 14 150
2020 Non-shift worker 63 13 5 1 1 0 16 3545
2019 Shift worker 73 9 5 0 1 1 10 180
2019 Non-shift worker 60 13 5 2 1 0 18 3735

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 16 9 4 4 1 7 65 35 985
2024 Non-shift worker 73 13 4 2 1 1 7 79 21 3440
2022 Shift worker 75 11 4 3 1 1 5 190
2022 Non-shift worker 76 11 3 1 1 1 7 4100
2020 Shift worker 78 12 5 0 1 1 2 150
2020 Non-shift worker 77 12 3 1 1 1 6 3545
2019 Shift worker 83 9 3 1 1 1 2 180
2019 Non-shift worker 75 13 4 1 1 0 6 3745

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 18 14 9 15 1 2 42 58 995
2024 Non-shift worker 59 19 8 4 5 1 4 62 38 3455
2022 Shift worker 46 18 10 9 14 0 4 190
2022 Non-shift worker 63 18 7 3 5 1 4 4105
2020 Shift worker 62 17 6 8 5 1 1 150
2020 Non-shift worker 68 17 7 3 3 1 2 3550
2019 Shift worker 59 20 8 7 5 1 1 180
2019 Non-shift worker 75 13 4 2 3 0 3 3755

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 21 11 4 4 1 4 58 42 995
2024 Non-shift worker 51 26 12 4 3 1 3 53 47 3455
2022 Shift worker 51 25 10 6 4 1 2 190
2022 Non-shift worker 52 25 12 4 3 1 3 4105
2020 Shift worker 47 35 11 2 2 0 1 150
2020 Non-shift worker 46 30 14 5 3 0 1 3550
2019 Shift worker 57 23 11 3 4 1 1 180
2019 Non-shift worker 53 26 12 4 2 0 2 3750

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 34 36 10 5 0 1 50 14 995
2024 Non-shift worker 9 32 38 14 6 0 0 42 20 3465
2022 Shift worker 11 34 31 17 7 0 0 45 24 190
2022 Non-shift worker 10 32 37 14 7 0 0 42 20 4120
2020 Shift worker 23 32 31 10 4 0 0 55 14 150
2020 Non-shift worker 17 33 33 13 4 0 0 50 17 3555
2019 Shift worker 36 31 26 5 2 0 0 67 7 180
2019 Non-shift worker 21 35 31 9 4 0 0 56 13 3760

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 15 37 24 13 0 1 38 24 995
2024 Non-shift worker 9 20 41 21 9 0 0 30 29 3460
2022 Shift worker 13 15 34 24 12 0 3 37 28 190
2022 Non-shift worker 9 19 40 22 10 0 0 32 27 4115
2020 Shift worker 9 15 28 29 19 0 0 48 24 150
2020 Non-shift worker 9 19 38 23 11 0 0 34 28 3555
2019 Shift worker 6 14 26 32 22 0 1 54 20 180
2019 Non-shift worker 7 16 37 27 12 0 0 40 24 3740

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 31 18 10 7 4 1 63 17 995
2024 Non-shift worker 24 39 16 9 7 4 0 67 16 3460
2022 Shift worker 29 33 15 10 7 6 1 67 17 190
2022 Non-shift worker 26 41 15 8 6 4 0 70 14 4120
2020 Shift worker 42 29 13 4 2 10 0 79 6 150
2020 Non-shift worker 47 38 9 3 1 2 0 87 5 3540
2019 Shift worker 34 35 14 7 4 4 1 73 12 175
2019 Non-shift worker 35 42 13 5 2 3 0 79 7 3750

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 23 32 26 15 4 995
2024 Non-shift worker 11 27 36 19 7 3460
2022 Shift worker 16 32 31 14 7 190
2022 Non-shift worker 12 26 36 20 7 4115

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 24 16 4 5 8 4 71 10 995
2024 Non-shift worker 56 27 8 3 2 3 1 87 5 3470
2022 Shift worker 54 24 12 2 2 5 1 83 4 190
2022 Non-shift worker 57 26 8 3 2 3 1 87 5 4115
2020 Shift worker 45 24 13 6 1 8 3 77 8 150
2020 Non-shift worker 52 28 10 3 2 4 1 84 5 3530

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 13 10 13 3 2 62 25 995
2024 Non-shift worker 48 26 9 9 7 2 1 75 16 3465
2022 Shift worker 49 22 12 8 7 3 1 73 15 190
2022 Non-shift worker 46 28 9 9 6 2 1 76 15 4115
2020 Shift worker 37 27 13 11 7 5 1 68 19 150
2020 Non-shift worker 41 29 11 10 7 2 0 72 17 3550

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 27 9 6 8 2 2 76 14 995
2024 Non-shift worker 56 27 6 5 4 1 1 85 9 3465
2022 Shift worker 56 26 8 3 5 1 1 84 8 190
2022 Non-shift worker 55 29 7 5 3 1 1 85 8 4115
2020 Shift worker 52 21 11 6 3 7 0 79 9 150
2020 Non-shift worker 54 28 8 5 3 1 0 84 8 3540

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 32 16 12 9 3 3 62 21 995
2024 Non-shift worker 23 38 15 12 9 2 0 63 22 3465
2022 Shift worker 29 36 13 12 7 1 1 67 19 190
2022 Non-shift worker 25 38 14 12 7 2 0 65 20 4110
2020 Shift worker 42 31 13 5 4 4 0 77 10 150
2020 Non-shift worker 38 35 15 7 3 1 0 75 10 3545
2019 Shift worker 42 27 16 6 5 2 1 71 12 180
2019 Non-shift worker 30 40 15 8 4 2 0 72 12 3765

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 37 18 19 9 1 1 53 28 100
2024 Non-shift worker 15 47 14 15 6 2 1 64 21 1405
2022 Shift worker 14 37 21 20 6 2 0 52 27 90
2022 Non-shift worker 14 48 14 16 6 2 0 64 22 1660
2020 Shift worker 13 41 13 25 6 3 0 55 32 40
2020 Non-shift worker 21 47 14 13 3 1 1 69 16 1430
2019 Shift worker 6 43 26 11 14 0 0 49 25 35
2019 Non-shift worker 18 46 14 11 3 3 5 70 15 1380
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 990
2024 Non-shift worker 19 81 3465
2022 Shift worker 11 89 190
2022 Non-shift worker 15 85 4110
2020 Shift worker 10 90 145
2020 Non-shift worker 11 89 3525
2019 Shift worker 9 91 180
2019 Non-shift worker 12 88 3760

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 67 33 190
2024 Non-shift worker 63 37 690
2022 Shift worker 53 47 20
2022 Non-shift worker 57 43 645
2020 Shift worker 35 65 15
2020 Non-shift worker 56 44 390

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 81 19 190
2024 Non-shift worker 72 28 690
2022 Shift worker 69 31 20
2022 Non-shift worker 71 29 640
2020 Shift worker 80 20 15
2020 Non-shift worker 82 18 390
2019 Shift worker 83 17 15
2019 Non-shift worker 86 14 450

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 32 7 8 2 2 0 82 11 150
2024 Non-shift worker 39 31 8 11 10 2 0 71 21 500
2022 Shift worker 38 35 7 19 0 0 0 74 19 15
2022 Non-shift worker 44 34 6 11 4 1 0 79 16 455
2020 Shift worker 48 37 7 8 0 0 0 85 8 15
2020 Non-shift worker 51 35 5 6 2 1 0 87 8 320
2019 Shift worker 51 29 7 7 7 0 0 80 14 15
2019 Non-shift worker 49 32 6 10 4 0 0 81 14 385

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 27 10 6 4 5 9 76 12 995
2024 Non-shift worker 48 30 6 6 3 3 3 83 10 3460
2022 Shift worker 47 33 8 5 3 1 3 83 8 190
2022 Non-shift worker 47 33 7 5 2 3 3 85 7 4110
2020 Shift worker 43 32 8 6 2 5 4 82 9 150
2020 Non-shift worker 50 30 8 4 1 3 3 86 5 3545
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 55 995
2024 Non-shift worker 8 77 3465
2022 Shift worker 26 54 190
2022 Non-shift worker 16 67 4115
2020 Shift worker 14 54 150
2020 Non-shift worker 9 73 3560

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 66 34 85
2024 Non-shift worker 51 49 275
2022 Shift worker 59 41 40
2022 Non-shift worker 49 51 625
2020 Shift worker 47 53 20
2020 Non-shift worker 58 42 330

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 20 17 16 29 1 4 35 47 85
2024 Non-shift worker 12 19 14 13 38 1 4 32 53 275
2022 Shift worker 21 36 6 14 22 0 2 58 36 40
2022 Non-shift worker 10 20 12 21 34 1 2 31 57 625
2020 Shift worker 0 46 13 8 33 0 0 46 42 20
2020 Non-shift worker 21 24 15 18 15 2 5 49 35 335

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 20 12 14 34 2 8 33 53 85
2024 Non-shift worker 7 14 9 19 38 2 10 25 66 275
2022 Shift worker 9 16 8 17 40 8 2 27 63 40
2022 Non-shift worker 7 15 10 16 40 4 9 24 64 625
2020 Shift worker 20 9 22 21 25 0 4 30 47 20
2020 Non-shift worker 17 19 14 17 19 3 11 41 42 335

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 7 4 1 2 12 27 77 23 995
2024 Non-shift worker 51 12 7 3 3 4 21 67 33 3465
2022 Shift worker 35 15 7 7 5 6 27 190
2022 Non-shift worker 47 14 8 3 4 4 19 4110
2020 Shift worker 53 12 7 3 2 8 15 150
2020 Non-shift worker 55 15 8 4 2 3 14 3550
2019 Shift worker 59 16 6 5 1 2 11 180
2019 Non-shift worker 55 17 10 5 5 1 8 3745
Date modified: