2024 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 42 4 5 3 0 0 88 8 560
2024 Non-shift worker 39 43 5 9 4 0 0 82 13 10345
2022 Shift worker 51 41 2 4 2 0 0 91 6 450
2022 Non-shift worker 50 39 3 6 2 0 0 89 8 9005
2020 Shift worker 52 40 3 4 1 0 0 92 5 560
2020 Non-shift worker 47 42 3 6 2 0 0 89 8 10550

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 21 4 3 2 0 1 91 5 560
2024 Non-shift worker 69 19 4 4 2 0 1 89 7 10345

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 27 6 5 2 0 0 87 7 560
2024 Non-shift worker 61 22 6 6 3 0 1 84 10 10345

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 30 9 8 3 0 1 79 12 560
2024 Non-shift worker 36 29 9 13 12 0 2 65 25 10330
2022 Shift worker 51 33 8 5 2 0 1 86 7 450
2022 Non-shift worker 53 30 6 5 3 0 2 85 8 9000
2020 Shift worker 48 38 6 5 2 0 0 86 8 560
2020 Non-shift worker 48 37 7 6 2 0 1 86 7 10530
2019 Shift worker 51 33 6 6 2 0 0 85 9 600
2019 Non-shift worker 46 35 7 8 4 0 0 81 12 9895

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 40 9 8 3 0 0 81 10 560
2024 Non-shift worker 32 41 12 10 4 0 1 73 15 10335
2022 Shift worker 39 44 9 5 2 0 0 84 7 450
2022 Non-shift worker 39 39 10 8 3 0 0 78 12 9010
2020 Shift worker 42 39 10 7 3 0 0 81 10 555
2020 Non-shift worker 38 39 11 9 3 0 1 77 12 10510
2019 Shift worker 30 39 16 11 4 0 0 70 14 600
2019 Non-shift worker 29 40 13 13 5 0 0 69 18 9875

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 37 5 3 2 0 0 89 5 560
2024 Non-shift worker 44 35 9 7 4 0 1 80 11 10335
2022 Shift worker 55 31 6 5 2 1 0 87 6 450
2022 Non-shift worker 56 32 6 3 2 0 1 89 5 8985
2020 Shift worker 55 31 7 5 2 0 0 86 7 550
2020 Non-shift worker 53 34 7 4 1 0 0 87 6 10475
2019 Shift worker 46 38 10 4 2 0 0 84 5 595
2019 Non-shift worker 49 35 8 5 2 0 0 85 7 9835

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 30 11 6 4 1 1 79 11 560
2024 Non-shift worker 40 31 10 9 9 0 0 71 18 10350
2022 Shift worker 48 35 9 4 1 0 1 85 5 450
2022 Non-shift worker 51 31 8 6 3 0 0 83 9 9010
2020 Shift worker 52 30 9 5 3 0 1 83 8 555
2020 Non-shift worker 51 30 9 6 3 0 0 82 9 10525
2019 Shift worker 44 35 11 4 3 1 1 81 7 600
2019 Non-shift worker 50 32 9 6 3 0 1 82 9 9870

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 41 11 6 3 0 0 81 8 560
2024 Non-shift worker 34 38 14 8 6 0 0 72 14 10355
2022 Shift worker 39 42 11 6 2 0 0 81 8 450
2022 Non-shift worker 41 38 12 6 3 0 0 79 9 9010
2020 Shift worker 46 36 12 4 2 0 0 82 6 560
2020 Non-shift worker 42 39 10 6 3 0 0 81 9 10535
2019 Shift worker 40 38 13 5 4 0 0 78 9 600
2019 Non-shift worker 38 40 12 7 4 0 0 77 11 9895

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 37 14 7 5 0 0 75 11 560
2024 Non-shift worker 33 33 16 10 7 0 0 67 17 10355
2022 Shift worker 44 33 12 7 4 0 0 77 11 450
2022 Non-shift worker 38 35 14 8 5 0 0 73 13 9010
2020 Shift worker 37 38 11 9 3 1 1 76 12 560
2020 Non-shift worker 37 37 13 9 4 0 0 74 13 10545
2019 Shift worker 31 36 17 9 5 1 0 68 14 600
2019 Non-shift worker 29 38 16 11 6 0 0 68 17 9895

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 38 10 4 2 0 0 85 6 560
2024 Non-shift worker 37 42 9 7 4 0 0 79 11 10345
2022 Shift worker 45 40 9 5 1 0 0 85 6 450
2022 Non-shift worker 41 41 9 6 3 0 0 82 9 9005
2020 Shift worker 44 38 11 5 2 0 0 82 7 555
2020 Non-shift worker 39 41 10 7 2 0 0 80 10 10495
2019 Shift worker 34 40 15 8 2 0 0 75 10 600
2019 Non-shift worker 32 43 12 10 4 0 0 75 14 9865

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 35 9 3 1 0 0 86 5 560
2024 Non-shift worker 45 38 9 5 2 0 0 83 7 10345
2022 Shift worker 49 39 8 3 0 1 0 89 3 445
2022 Non-shift worker 50 37 8 4 2 0 0 87 5 8995
2020 Shift worker 52 35 9 2 2 0 0 87 4 555
2020 Non-shift worker 50 37 8 3 1 0 0 87 5 10495
2019 Shift worker 43 39 10 5 3 1 0 82 8 600
2019 Non-shift worker 43 39 10 5 2 0 0 83 7 9855

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 38 14 5 5 0 0 76 10 560
2024 Non-shift worker 34 36 14 9 7 0 0 70 16 10345
2022 Shift worker 38 41 10 7 4 0 0 79 11 450
2022 Non-shift worker 40 36 12 7 5 0 0 77 12 9005
2020 Shift worker 40 36 15 5 3 1 0 77 8 560
2020 Non-shift worker 39 37 13 8 4 0 0 76 11 10530
2019 Shift worker 34 38 16 5 6 0 0 73 12 605
2019 Non-shift worker 33 37 14 9 6 0 0 70 15 9885

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 34 10 2 1 0 0 87 3 560
2024 Non-shift worker 48 34 12 4 2 0 0 81 7 10345
2022 Shift worker 54 33 8 3 1 0 0 88 4 445
2022 Non-shift worker 53 32 10 3 2 0 0 85 5 9000
2020 Shift worker 52 34 9 3 1 0 0 86 4 555
2020 Non-shift worker 55 32 8 3 1 0 0 87 4 10495
2019 Shift worker 50 33 12 3 3 0 0 83 5 595
2019 Non-shift worker 51 34 10 3 2 0 0 85 5 9850

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 36 18 10 6 0 1 66 16 560
2024 Non-shift worker 31 37 14 11 8 0 0 68 19 10335
2022 Shift worker 31 37 18 8 6 0 1 68 14 450
2022 Non-shift worker 36 36 13 9 6 0 0 73 14 9000
2020 Shift worker 34 33 16 9 4 1 2 69 14 560
2020 Non-shift worker 37 37 13 9 4 0 0 74 13 10500
2019 Shift worker 29 33 21 8 7 0 1 63 16 600
2019 Non-shift worker 32 37 15 10 6 0 0 69 16 9860

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 31 17 8 5 0 1 69 14 560
2024 Non-shift worker 36 35 15 7 6 0 1 71 13 10345
2022 Shift worker 37 37 16 5 4 0 1 75 9 450
2022 Non-shift worker 41 34 14 7 4 0 0 75 11 9005
2020 Shift worker 39 33 16 8 3 2 0 73 11 560
2020 Non-shift worker 42 33 14 7 4 0 0 75 11 10520
2019 Shift worker 34 33 18 9 5 0 0 67 14 605
2019 Non-shift worker 37 34 15 8 5 0 0 72 13 9880

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 38 10 4 3 0 0 83 7 560
2024 Non-shift worker 38 37 13 8 4 0 0 75 12 10345
2022 Shift worker 43 39 11 5 1 0 0 83 6 450
2022 Non-shift worker 44 36 11 6 3 0 0 79 10 9005
2020 Shift worker 45 39 10 5 1 0 0 84 6 555
2020 Non-shift worker 40 39 11 7 2 0 0 80 9 10445
2019 Shift worker 38 42 13 5 2 0 0 80 7 600
2019 Non-shift worker 34 41 12 8 4 0 0 76 12 9765

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 38 10 3 1 0 0 86 4 560
2024 Non-shift worker 40 37 13 6 4 0 0 77 10 10355
2022 Shift worker 47 38 8 4 2 1 0 86 6 450
2022 Non-shift worker 45 37 11 5 3 0 0 82 7 9010
2020 Shift worker 53 34 8 4 1 0 0 87 5 560
2020 Non-shift worker 48 36 9 4 2 0 0 85 6 10545
2019 Shift worker 50 35 8 4 2 0 0 85 6 600
2019 Non-shift worker 44 38 10 5 3 0 0 82 8 9905

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 27 10 2 1 0 1 87 3 560
2024 Non-shift worker 42 31 16 7 4 0 1 73 11 10360
2022 Shift worker 55 31 10 2 1 0 1 87 3 450
2022 Non-shift worker 42 32 14 7 4 0 1 75 11 9015
2020 Shift worker 56 32 8 2 2 0 0 88 4 560
2020 Non-shift worker 39 32 16 8 4 0 1 71 12 10505
2019 Shift worker 55 34 7 2 1 0 1 90 3 600
2019 Non-shift worker 38 33 17 7 4 0 1 72 11 9865

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 17 31 24 13 2 5 39 27 555
2024 Non-shift worker 12 25 33 17 9 1 3 28 38 10335
2022 Shift worker 8 18 34 21 12 3 5 36 27 445
2022 Non-shift worker 9 22 35 19 11 1 3 32 32 8990
2020 Shift worker 7 21 30 24 14 1 3 39 30 560
2020 Non-shift worker 8 23 36 22 10 1 1 32 31 10530
2019 Shift worker 10 23 30 19 14 2 3 35 34 600
2019 Non-shift worker 11 27 35 18 8 1 1 27 38 9895

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 15 29 20 14 4 11 39 27 560
2024 Non-shift worker 14 23 28 17 10 1 6 30 40 10330
2022 Shift worker 7 16 26 23 16 3 8 43 27 445
2022 Non-shift worker 12 21 31 18 12 1 6 32 35 8990
2020 Shift worker 6 15 27 21 20 7 4 46 24 555
2020 Non-shift worker 11 20 31 21 12 2 3 35 33 10505
2019 Shift worker 10 16 31 16 16 5 6 36 29 595
2019 Non-shift worker 14 23 29 18 10 2 3 29 40 9865

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 8 22 33 24 2 7 63 13 555
2024 Non-shift worker 9 15 30 26 16 1 3 44 25 10320
2022 Shift worker 4 9 20 34 27 2 5 65 13 445
2022 Non-shift worker 7 14 30 28 17 1 3 46 22 8985
2020 Shift worker 3 9 17 33 33 3 2 69 13 555
2020 Non-shift worker 6 16 31 29 16 1 1 46 23 10485
2019 Shift worker 5 10 24 30 24 3 4 58 16 600
2019 Non-shift worker 9 18 32 25 14 1 2 40 27 9840

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 13 22 20 28 2 9 54 21 560
2024 Non-shift worker 13 20 26 20 15 1 5 38 35 10325
2022 Shift worker 6 10 19 24 32 2 7 62 17 445
2022 Non-shift worker 11 18 26 21 18 2 5 41 31 8980
2020 Shift worker 5 8 20 28 33 3 2 64 14 555
2020 Non-shift worker 10 18 27 24 17 1 2 43 29 10500
2019 Shift worker 6 11 22 24 28 3 6 56 19 600
2019 Non-shift worker 12 20 27 22 14 1 3 38 34 9870

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 12 17 21 21 13 10 55 22 555
2024 Non-shift worker 7 14 23 25 18 5 7 49 24 10330
2022 Shift worker 6 15 24 20 18 10 7 46 25 445
2022 Non-shift worker 9 18 24 20 17 5 6 42 31 8995
2020 Shift worker 4 9 17 26 30 10 3 64 16 555
2020 Non-shift worker 7 14 24 27 21 4 3 52 22 10480
2019 Shift worker 12 17 18 20 21 7 4 47 33 595
2019 Non-shift worker 12 20 26 21 15 3 3 39 34 9840

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 12 31 19 19 6 7 43 21 560
2024 Non-shift worker 14 22 31 16 11 2 4 28 39 10340
2022 Shift worker 6 12 29 19 22 7 6 47 21 445
2022 Non-shift worker 13 21 31 16 12 2 4 31 36 9000
2020 Shift worker 6 12 23 25 28 3 2 56 19 555
2020 Non-shift worker 11 21 32 20 12 2 2 34 32 10500
2019 Shift worker 7 17 27 20 19 6 3 43 27 600
2019 Non-shift worker 14 23 32 17 11 2 2 29 38 9875

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 14 32 20 21 2 5 44 22 560
2024 Non-shift worker 8 19 35 21 13 1 3 36 28 10345
2022 Shift worker 4 11 31 26 22 2 5 51 16 450
2022 Non-shift worker 5 14 34 27 16 1 3 45 20 9000
2020 Shift worker 5 14 30 24 24 1 2 49 20 555
2020 Non-shift worker 7 20 37 23 11 1 1 34 28 10520
2019 Shift worker 7 18 30 23 17 2 3 42 26 600
2019 Non-shift worker 11 22 33 21 11 1 1 33 34 9890
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 14 5 3 7 5 75 9 560
2024 Non-shift worker 28 31 16 7 5 7 6 68 14 10345
2022 Shift worker 34 31 13 4 3 10 5 77 8 450
2022 Non-shift worker 32 30 15 5 4 8 7 72 11 9000
2020 Shift worker 34 27 16 4 3 10 6 73 9 560
2020 Non-shift worker 31 31 17 6 3 7 5 70 11 10540
2019 Shift worker 36 31 13 6 4 7 4 74 11 600
2019 Non-shift worker 31 31 16 7 5 6 4 68 14 9895

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 32 6 2 2 2 1 89 4 560
2024 Non-shift worker 52 29 8 6 4 1 0 82 10 10335
2022 Shift worker 60 29 6 3 1 0 0 90 4 450
2022 Non-shift worker 58 27 6 4 3 1 0 86 7 9005
2020 Shift worker 61 26 8 3 2 2 0 88 5 560
2020 Non-shift worker 55 27 8 6 3 1 0 83 9 10525
2019 Shift worker 54 30 8 5 3 1 0 85 7 600
2019 Non-shift worker 50 30 9 6 4 1 0 80 11 9875

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 32 6 3 1 0 0 89 5 560
2024 Non-shift worker 56 31 6 4 2 0 0 88 7 10345
2022 Shift worker 65 29 3 2 2 0 0 94 4 450
2022 Non-shift worker 62 28 5 3 2 0 0 91 5 9005
2020 Shift worker 66 25 5 2 2 0 0 91 4 550
2020 Non-shift worker 60 29 5 4 2 0 0 89 5 10500
2019 Shift worker 58 28 8 5 1 0 0 86 6 600
2019 Non-shift worker 52 34 6 5 2 0 0 86 8 9890

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 34 10 2 1 2 1 87 3 560
2024 Non-shift worker 47 34 10 5 2 1 1 82 7 10345
2022 Shift worker 48 36 9 2 2 2 0 86 4 450
2022 Non-shift worker 51 33 9 3 2 2 1 86 5 9005
2020 Shift worker 48 32 11 3 2 3 1 84 5 555
2020 Non-shift worker 49 34 10 3 2 1 0 85 5 10470
2019 Shift worker 44 35 13 4 2 2 1 81 6 600
2019 Non-shift worker 44 37 11 4 2 1 1 83 6 9895

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 26 14 6 4 8 7 71 13 560
2024 Non-shift worker 41 25 12 5 4 8 5 76 11 10350
2022 Shift worker 36 28 13 4 4 10 4 76 9 450
2022 Non-shift worker 45 25 10 4 4 6 5 80 9 9005

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 27 14 5 3 8 8 73 10 560
2024 Non-shift worker 40 25 13 6 4 7 5 74 11 10345
2022 Shift worker 38 28 11 6 2 10 5 77 9 450
2022 Non-shift worker 44 26 11 4 3 7 5 79 8 9005
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 27 16 2 2 4 14 75 5 560
2024 Non-shift worker 46 27 13 4 3 1 7 80 7 10340
2022 Shift worker 35 27 16 4 2 4 13 73 8 445
2022 Non-shift worker 49 26 12 3 2 1 7 82 5 9010
2020 Shift worker 38 27 16 4 3 2 10 74 7 560
2020 Non-shift worker 51 25 13 3 2 1 4 81 5 10525
2019 Shift worker 34 28 19 5 2 2 10 71 8 600
2019 Non-shift worker 46 27 14 4 3 1 5 78 7 9915

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 33 10 4 2 1 0 83 6 560
2024 Non-shift worker 49 31 10 6 4 0 0 80 10 10350
2022 Shift worker 47 35 10 6 2 0 0 82 8 450
2022 Non-shift worker 49 31 10 5 3 0 1 81 9 9010
2020 Shift worker 50 26 12 6 3 1 1 78 10 560
2020 Non-shift worker 49 30 11 6 3 0 1 80 9 10525
2019 Shift worker 41 32 15 7 4 0 1 74 11 600
2019 Non-shift worker 42 31 13 8 5 1 1 75 13 9895

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 32 10 2 3 3 1 86 4 560
2024 Non-shift worker 54 25 10 4 4 1 2 81 8 10340
2022 Shift worker 53 28 12 4 2 0 1 82 6 445
2022 Non-shift worker 54 25 10 4 3 2 2 82 7 9005
2020 Shift worker 54 24 14 3 3 1 1 80 6 560
2020 Non-shift worker 54 23 12 4 3 2 2 80 7 10515

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 33 8 3 2 1 1 88 5 560
2024 Non-shift worker 53 30 8 5 3 1 1 83 8 10330
2022 Shift worker 52 33 9 3 2 0 0 86 5 445
2022 Non-shift worker 54 30 8 4 3 0 1 85 7 8995
2020 Shift worker 56 27 9 3 3 1 0 84 7 560
2020 Non-shift worker 54 29 9 5 3 0 1 83 8 10525
2019 Shift worker 46 34 12 5 3 1 0 80 7 600
2019 Non-shift worker 47 32 10 6 4 1 1 80 10 9865

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 26 9 2 2 3 6 87 4 560
2024 Non-shift worker 62 23 6 2 3 2 2 89 5 10350
2022 Shift worker 60 24 5 2 2 3 4 90 5 450
2022 Non-shift worker 67 21 5 2 1 2 2 92 3 9010

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 29 8 3 2 0 0 87 5 560
2024 Non-shift worker 58 25 8 5 4 0 0 83 9 10350
2022 Shift worker 59 29 8 2 2 0 0 88 4 450
2022 Non-shift worker 60 25 7 4 3 0 0 86 7 9010
2020 Shift worker 63 25 7 2 3 0 0 88 5 560
2020 Non-shift worker 62 23 8 4 2 0 0 86 6 10550
2019 Shift worker 52 29 11 5 2 1 0 82 7 600
2019 Non-shift worker 54 28 9 5 4 0 0 82 9 9905

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 13 2 1 1 0 1 96 2 560
2024 Non-shift worker 84 10 2 1 1 0 1 96 2 10355
2022 Shift worker 81 15 2 1 1 0 0 96 2 450
2022 Non-shift worker 84 10 2 1 1 0 2 96 2 9010
2019 Shift worker 80 14 1 1 1 0 1 96 2 600
2019 Non-shift worker 82 12 3 1 1 0 1 95 2 9890
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 29 10 5 4 11 1 79 9 560
2024 Non-shift worker 34 28 14 7 6 10 0 69 15 10350
2022 Shift worker 41 33 12 4 2 7 0 80 6 450
2022 Non-shift worker 40 28 13 6 4 10 0 76 10 9010
2020 Shift worker 46 30 9 2 2 10 0 85 5 560
2020 Non-shift worker 43 29 12 4 3 8 0 79 8 10550
2019 Shift worker 38 33 13 3 3 9 1 79 7 600
2019 Non-shift worker 33 32 16 7 4 7 0 71 12 9895

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 29 16 9 6 5 1 68 16 560
2024 Non-shift worker 29 28 17 12 10 4 0 59 23 10345
2022 Shift worker 37 34 13 7 4 4 0 74 12 450
2022 Non-shift worker 34 30 16 9 7 4 0 67 17 9005
2020 Shift worker 44 37 8 3 4 3 0 84 7 560
2020 Non-shift worker 40 32 14 7 4 3 0 74 11 10525
2019 Shift worker 38 32 15 5 6 4 1 73 11 600
2019 Non-shift worker 30 32 18 11 6 3 0 64 17 9865

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 28 17 10 8 9 0 61 20 560
2024 Non-shift worker 22 25 19 15 12 7 0 51 29 10345
2022 Shift worker 29 32 18 8 5 7 0 66 14 450
2022 Non-shift worker 26 29 19 12 8 7 0 59 21 9005
2020 Shift worker 37 34 13 5 3 7 0 77 9 555
2020 Non-shift worker 31 33 17 9 5 5 0 68 14 10525
2019 Shift worker 31 29 19 7 5 8 1 66 13 600
2019 Non-shift worker 22 31 22 13 7 6 0 57 20 9870

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 34 16 10 6 4 1 66 17 560
2024 Non-shift worker 23 30 18 14 11 3 0 55 27 10345
2022 Shift worker 33 36 16 8 5 4 0 71 13 450
2022 Non-shift worker 27 34 16 12 8 3 0 63 21 9010
2020 Shift worker 42 35 12 5 3 3 1 79 9 555
2020 Non-shift worker 30 36 15 10 5 2 0 68 16 10545
2019 Shift worker 31 36 16 7 6 3 1 70 14 600
2019 Non-shift worker 21 34 19 15 8 3 0 57 24 9875

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 19 8 3 1 6 1 87 5 560
2024 Non-shift worker 56 23 10 3 2 5 2 84 5 10350
2022 Shift worker 62 19 8 4 1 5 1 86 6 450
2022 Non-shift worker 56 22 10 3 1 5 2 84 5 9005
2020 Shift worker 66 18 6 3 1 3 3 89 4 560
2020 Non-shift worker 58 20 10 4 1 5 2 84 5 10550
2019 Shift worker 61 17 8 2 2 7 2 86 5 600
2019 Non-shift worker 54 22 10 4 2 6 2 83 6 9915
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 39 15 5 3 4 0 76 9 560
2024 Non-shift worker 24 42 18 10 5 2 0 67 15 10335
2022 Shift worker 34 43 14 5 2 2 0 79 7 450
2022 Non-shift worker 28 43 16 8 3 2 0 73 11 9010
2020 Shift worker 40 39 14 4 2 2 0 81 6 555
2020 Non-shift worker 32 43 15 6 2 1 0 77 8 10540
2019 Shift worker 32 44 15 4 3 2 0 78 7 605
2019 Non-shift worker 27 44 17 8 3 1 0 71 11 9895

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 35 17 13 7 3 0 61 21 560
2024 Non-shift worker 15 30 21 18 13 3 0 46 32 10345
2022 Shift worker 25 37 19 11 4 4 0 65 15 450
2022 Non-shift worker 20 35 19 15 8 3 0 56 24 9005
2020 Shift worker 36 37 15 7 3 2 0 75 10 555
2020 Non-shift worker 24 39 18 11 4 2 0 65 16 10480
2019 Shift worker 25 37 21 8 5 3 0 65 14 600
2019 Non-shift worker 17 35 21 17 7 3 0 54 25 9865

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 42 11 7 4 4 1 78 11 560
2024 Non-shift worker 30 39 14 8 5 3 1 72 13 10330
2022 Shift worker 30 39 14 8 5 4 1 72 13 450
2022 Non-shift worker 33 38 13 8 4 3 1 74 12 9005
2020 Shift worker 36 34 14 7 4 4 1 74 12 555
2020 Non-shift worker 37 36 12 7 3 3 1 76 11 10530
2019 Shift worker 35 35 15 7 4 4 1 73 12 600
2019 Non-shift worker 33 38 14 8 4 2 1 73 13 9890

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 37 15 4 2 3 0 78 6 560
2024 Non-shift worker 33 38 17 6 4 2 0 73 10 10335
2022 Shift worker 37 41 14 4 2 1 1 79 7 450
2022 Non-shift worker 37 38 16 4 3 2 0 77 7 9005
2020 Shift worker 45 35 13 3 1 3 0 82 5 555
2020 Non-shift worker 39 37 16 4 2 2 0 78 6 10505
2019 Shift worker 36 38 17 3 2 3 0 77 6 600
2019 Non-shift worker 32 39 19 5 3 2 0 73 8 9875

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 35 17 5 7 9 1 69 13 560
2024 Non-shift worker 22 26 18 11 10 10 3 55 24 10345
2022 Shift worker 27 33 17 6 5 11 1 68 12 450
2022 Non-shift worker 24 26 18 9 8 11 3 58 21 9005
2020 Shift worker 33 29 15 6 5 8 3 71 12 550
2020 Non-shift worker 26 25 18 9 7 10 3 59 19 10520
2019 Shift worker 27 28 19 7 8 9 2 62 16 600
2019 Non-shift worker 21 25 21 12 10 9 3 53 24 9895

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 39 13 8 4 3 0 74 13 560
2024 Non-shift worker 27 34 18 10 8 2 0 63 19 10350
2022 Shift worker 34 36 15 8 4 3 0 72 13 450
2022 Non-shift worker 31 35 16 9 6 3 0 68 16 9010
2020 Shift worker 40 33 16 5 3 3 0 75 9 555
2020 Non-shift worker 33 35 17 9 5 2 0 69 14 10510
2019 Shift worker 30 38 16 7 6 3 0 70 13 595
2019 Non-shift worker 28 34 18 11 7 2 0 64 18 9880

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 21 10 4 3 1 7 58 42 560
2024 Non-shift worker 44 22 14 6 6 1 6 48 52 10340
2022 Shift worker 58 22 9 1 2 1 6 450
2022 Non-shift worker 51 22 12 4 4 1 7 9005
2020 Shift worker 56 19 12 5 2 1 5 560
2020 Non-shift worker 53 22 12 5 3 1 4 10545
2019 Shift worker 60 18 10 4 2 1 5 600
2019 Non-shift worker 55 22 11 4 3 1 4 9900

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 11 6 3 5 2 12 72 28 560
2024 Non-shift worker 53 10 7 4 6 2 18 66 34 10340

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 9 6 2 2 4 8 79 21 560
2024 Non-shift worker 68 9 5 3 3 3 9 78 22 10340
2022 Shift worker 77 9 2 2 2 2 6 450
2022 Non-shift worker 73 8 4 2 3 3 7 9005
2020 Shift worker 80 6 4 2 2 1 5 555
2020 Non-shift worker 77 8 4 2 2 3 4 10505
2019 Shift worker 72 10 5 3 4 2 4 600
2019 Non-shift worker 74 8 5 2 3 3 4 9860

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 11 3 2 2 3 12 80 20 560
2024 Non-shift worker 69 7 3 2 2 2 15 83 17 10340

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 14 5 1 1 3 12 75 25 560
2024 Non-shift worker 60 10 7 4 4 2 13 71 29 10345

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 33 15 11 8 5 2 62 21 560
2024 Non-shift worker 22 31 13 14 14 3 3 56 30 10345
2022 Shift worker 27 37 13 12 7 2 2 67 20 450
2022 Non-shift worker 27 33 12 12 12 3 3 63 25 9000
2020 Shift worker 35 26 17 7 7 3 4 66 15 560
2020 Non-shift worker 28 31 15 11 9 3 2 62 22 10550
2019 Shift worker 30 30 14 10 8 5 2 65 19 600
2019 Non-shift worker 26 31 15 12 11 2 2 60 25 9905

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 39 19 7 4 7 1 67 12 560
2024 Non-shift worker 23 37 19 10 6 5 1 64 16 10345
2022 Shift worker 26 39 20 6 5 4 1 68 11 450
2022 Non-shift worker 27 38 17 8 5 5 1 69 13 9005
2020 Shift worker 29 35 19 7 3 5 1 69 10 555
2020 Non-shift worker 27 41 18 7 3 4 0 71 10 10520
2019 Shift worker 22 37 23 7 3 7 2 64 11 600
2019 Non-shift worker 23 40 20 9 3 5 0 66 13 9900

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 39 10 3 3 4 0 83 7 560
2024 Non-shift worker 35 37 14 7 5 3 0 74 12 10345
2022 Shift worker 43 39 9 5 1 2 0 84 6 450
2022 Non-shift worker 40 37 12 5 3 3 0 79 8 9005
2020 Shift worker 49 34 9 4 2 2 0 84 6 555
2020 Non-shift worker 44 37 11 4 2 2 0 83 6 10505
2019 Shift worker 43 37 10 4 2 3 1 83 7 600
2019 Non-shift worker 39 39 12 5 2 2 0 80 7 9860

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 37 11 2 1 8 3 83 4 560
2024 Non-shift worker 38 35 12 4 2 8 1 79 7 10340
2022 Shift worker 39 36 12 4 2 8 0 81 6 450
2022 Non-shift worker 41 34 12 3 2 7 1 81 5 9000
2020 Shift worker 50 32 9 3 1 4 1 86 5 555
2020 Non-shift worker 47 34 11 3 1 4 0 84 4 10515
2019 Shift worker 44 34 12 2 3 4 1 82 5 605
2019 Non-shift worker 45 35 12 3 2 3 0 83 5 9865

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 23 13 7 2 17 3 73 11 560
2024 Non-shift worker 34 23 17 5 2 18 2 71 8 10345
2022 Shift worker 38 25 17 5 2 13 1 73 7 450
2022 Non-shift worker 38 27 16 3 2 12 2 76 6 9005
2020 Shift worker 46 30 12 5 2 5 1 80 7 560
2020 Non-shift worker 42 32 14 3 2 6 1 80 5 10535

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 31 7 5 3 7 2 83 9 560
2024 Non-shift worker 41 30 9 5 4 6 4 79 11 10340
2022 Shift worker 45 31 10 3 1 6 3 84 5 445
2022 Non-shift worker 44 30 9 4 3 5 4 82 8 8990
2020 Shift worker 52 28 10 3 2 3 2 84 5 560
2020 Non-shift worker 48 30 10 4 2 4 2 83 6 10520

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 8 10 6 31 6 35 63 20 560
2024 Non-shift worker 4 5 11 6 37 6 29 68 14 10320
2022 Shift worker 4 4 10 7 38 6 32 72 12 445
2022 Non-shift worker 3 5 11 6 41 6 28 71 12 8995

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 19 17 2 3 34 9 62 8 560
2024 Non-shift worker 11 15 22 4 3 38 7 48 13 10325
2022 Shift worker 17 21 19 2 2 32 6 62 7 450
2022 Non-shift worker 13 18 22 2 3 37 5 54 9 9000

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 6 4 2 0 0 87 7 560
2024 Non-shift worker 47 36 8 6 4 0 0 83 9 10345
2022 Shift worker 61 30 5 2 2 0 0 91 4 450
2022 Non-shift worker 54 33 7 3 2 0 0 87 6 9010
2020 Shift worker 65 28 3 2 1 0 0 94 3 560
2020 Non-shift worker 59 30 7 3 1 0 0 89 4 10525
2019 Shift worker 58 29 8 3 1 0 0 88 4 605
2019 Non-shift worker 51 35 8 4 2 0 0 86 6 9895

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 33 11 5 2 1 0 81 8 560
2024 Non-shift worker 38 33 14 8 6 1 0 71 14 10345
2022 Shift worker 52 33 10 3 3 0 0 84 5 450
2022 Non-shift worker 45 32 12 6 4 0 0 78 10 9005
2020 Shift worker 58 31 7 2 2 0 0 89 4 560
2020 Non-shift worker 48 31 13 5 3 1 0 80 8 10510
2019 Shift worker 49 31 12 4 4 0 0 81 7 600
2019 Non-shift worker 39 32 15 7 5 1 0 72 12 9890

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 34 14 4 3 1 0 79 7 560
2024 Non-shift worker 37 34 14 9 6 0 0 71 15 10345
2022 Shift worker 50 32 11 4 3 1 0 83 6 450
2022 Non-shift worker 43 35 12 7 4 0 0 78 10 9000
2020 Shift worker 56 32 8 2 2 0 0 88 4 560
2020 Non-shift worker 47 33 12 5 3 0 0 81 7 10465
2019 Shift worker 47 32 12 4 4 0 0 80 8 600
2019 Non-shift worker 39 35 15 7 4 0 0 74 12 9865
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 26 19 8 4 6 1 67 13 560
2024 Non-shift worker 34 25 18 10 8 5 1 62 19 10345
2022 Shift worker 39 28 15 8 4 4 0 71 13 450
2022 Non-shift worker 38 25 16 9 6 4 1 67 16 9010
2020 Shift worker 42 29 16 5 4 3 1 74 9 555
2020 Non-shift worker 41 25 17 8 5 3 1 69 13 10515
2019 Shift worker 38 25 17 6 8 5 1 67 15 600
2019 Non-shift worker 34 25 19 11 7 3 1 62 19 9905

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 31 44 25 560
2024 Non-shift worker 35 35 30 10355
2022 Shift worker 35 40 25 450
2022 Non-shift worker 35 36 29 9010
2020 Shift worker 20 48 32 560
2020 Non-shift worker 23 43 34 10555
2019 Shift worker 23 45 32 605
2019 Non-shift worker 27 38 35 9915

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 6 38 18 5 25 7 185
2024 Non-shift worker 17 38 25 5 7 7 3525
2022 Shift worker 5 44 24 3 18 5 145
2022 Non-shift worker 16 40 26 3 7 8 3075
2020 Shift worker 3 38 26 2 25 6 105
2020 Non-shift worker 15 38 32 2 5 7 2435
2019 Shift worker 1 31 17 7 36 7 135
2019 Non-shift worker 15 33 35 3 8 5 2670
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 560
2024 Non-shift worker 9 91 10340
2022 Shift worker 6 94 445
2022 Non-shift worker 8 92 9010
2020 Shift worker 8 92 555
2020 Non-shift worker 8 92 10540
2019 Shift worker 8 92 600
2019 Non-shift worker 11 89 9900

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 40
2024 Non-shift worker 38 62 925
2022 Shift worker 47 53 25
2022 Non-shift worker 43 57 765
2020 Shift worker 61 39 50
2020 Non-shift worker 44 56 845
2019 Shift worker 69 31 50
2019 Non-shift worker 44 56 1110

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 40
2024 Non-shift worker 61 39 925
2022 Shift worker 44 56 25
2022 Non-shift worker 58 42 765
2020 Shift worker 45 55 50
2020 Non-shift worker 61 39 845
2019 Shift worker 51 49 50
2019 Non-shift worker 64 36 1110

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 925
2022 Shift worker 9 91 25
2022 Non-shift worker 9 91 765

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 40
2022 Shift worker 4 96 25
2022 Non-shift worker 1 99 765

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 925
2022 Shift worker 7 93 25
2022 Non-shift worker 10 90 765
2020 Shift worker 11 89 50
2020 Non-shift worker 8 92 845

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 925
2022 Shift worker 4 96 25
2022 Non-shift worker 3 97 765

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 40
2024 Non-shift worker 6 94 925
2022 Shift worker 4 96 25
2022 Non-shift worker 7 93 765

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 40
2024 Non-shift worker 36 64 925
2022 Shift worker 25 75 25
2022 Non-shift worker 34 66 770
2020 Shift worker 38 62 50
2020 Non-shift worker 35 65 845
2019 Shift worker 30 70 45
2019 Non-shift worker 36 64 1100

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 37 63 40
2024 Non-shift worker 46 54 925
2022 Shift worker 38 62 25
2022 Non-shift worker 43 57 770
2020 Shift worker 47 53 50
2020 Non-shift worker 41 59 845
2019 Shift worker 52 48 45
2019 Non-shift worker 44 56 1100

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 40
2024 Non-shift worker 46 54 925
2022 Shift worker 41 59 25
2022 Non-shift worker 45 55 770
2020 Shift worker 37 63 50
2020 Non-shift worker 46 54 845
2019 Shift worker 60 40 45
2019 Non-shift worker 46 54 1100

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 40
2024 Non-shift worker 42 58 925
2022 Shift worker 46 54 25
2022 Non-shift worker 41 59 770
2020 Shift worker 46 54 50
2020 Non-shift worker 44 56 845
2019 Shift worker 52 48 45
2019 Non-shift worker 43 57 1100

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 40
2024 Non-shift worker 32 68 925
2022 Shift worker 25 75 25
2022 Non-shift worker 30 70 770
2020 Shift worker 30 70 50
2020 Non-shift worker 34 66 845
2019 Shift worker 34 66 45
2019 Non-shift worker 33 67 1100

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 68 32 40
2024 Non-shift worker 53 47 925
2022 Shift worker 65 35 25
2022 Non-shift worker 54 46 770
2020 Shift worker 59 41 50
2020 Non-shift worker 56 44 845
2019 Shift worker 68 32 45
2019 Non-shift worker 54 46 1100

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 40
2024 Non-shift worker 37 63 925
2022 Shift worker 34 66 25
2022 Non-shift worker 32 68 770
2020 Shift worker 35 65 50
2020 Non-shift worker 34 66 845
2019 Shift worker 30 70 45
2019 Non-shift worker 34 66 1100

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 40
2022 Shift worker 0 100 25
2022 Non-shift worker 0 100 770

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 925
2022 Shift worker 0 100 25
2022 Non-shift worker 5 95 770
2019 Shift worker 11 89 45
2019 Non-shift worker 7 93 1100

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 925
2022 Shift worker 4 96 25
2022 Non-shift worker 9 91 770
2020 Shift worker 20 80 50
2020 Non-shift worker 11 89 845
2019 Shift worker 15 85 45
2019 Non-shift worker 11 89 1100

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 42 58 40
2024 Non-shift worker 52 48 925
2022 Shift worker 32 68 25
2022 Non-shift worker 47 53 770
2020 Shift worker 49 51 50
2020 Non-shift worker 51 49 845
2019 Shift worker 45 55 45
2019 Non-shift worker 48 52 1100

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 40
2024 Non-shift worker 17 83 925
2022 Shift worker 16 84 25
2022 Non-shift worker 17 83 770
2020 Shift worker 27 73 50
2020 Non-shift worker 20 80 845
2019 Shift worker 30 70 45
2019 Non-shift worker 21 79 1100

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 40
2024 Non-shift worker 17 83 925
2022 Shift worker 17 83 25
2022 Non-shift worker 16 84 770
2020 Shift worker 17 83 50
2020 Non-shift worker 14 86 845
2019 Shift worker 17 83 45
2019 Non-shift worker 15 85 1100

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 40
2024 Non-shift worker 57 43 925
2022 Shift worker 52 48 25
2022 Non-shift worker 53 47 770
2020 Shift worker 59 41 50
2020 Non-shift worker 55 45 845
2019 Shift worker 68 32 45
2019 Non-shift worker 53 47 1095

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 71 40
2024 Non-shift worker 23 77 925
2022 Shift worker 29 71 25
2022 Non-shift worker 22 78 770
2020 Shift worker 24 76 50
2020 Non-shift worker 28 72 845
2019 Shift worker 20 80 45
2019 Non-shift worker 27 73 1095

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 925
2022 Shift worker 3 97 25
2022 Non-shift worker 9 91 770
2020 Shift worker 10 90 50
2020 Non-shift worker 12 88 845
2019 Shift worker 15 85 45
2019 Non-shift worker 11 89 1095

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 40
2024 Non-shift worker 14 86 925
2022 Shift worker 7 93 25
2022 Non-shift worker 15 85 770
2020 Shift worker 22 78 50
2020 Non-shift worker 16 84 845
2019 Shift worker 22 78 45
2019 Non-shift worker 16 84 1095

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 925
2022 Shift worker 0 100 25
2022 Non-shift worker 10 90 770

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 40
2024 Non-shift worker 5 95 925
2022 Shift worker 7 93 25
2022 Non-shift worker 8 92 770

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 925
2022 Shift worker 18 82 25
2022 Non-shift worker 12 88 770
2020 Shift worker 14 86 50
2020 Non-shift worker 14 86 845

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 925
2022 Shift worker 10 90 25
2022 Non-shift worker 12 88 770
2020 Shift worker 15 85 50
2020 Non-shift worker 13 87 845

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 40
2024 Non-shift worker 23 77 925
2022 Shift worker 32 68 25
2022 Non-shift worker 26 74 770
2020 Shift worker 23 77 50
2020 Non-shift worker 24 76 845
2019 Shift worker 28 72 45
2019 Non-shift worker 24 76 1095

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 875
2022 Shift worker 6 94 25
2022 Non-shift worker 12 88 710

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 40
2024 Non-shift worker 16 84 875
2022 Shift worker 13 87 25
2022 Non-shift worker 19 81 710

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 40
2024 Non-shift worker 7 93 875
2022 Shift worker 17 83 25
2022 Non-shift worker 9 91 710

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 875
2022 Shift worker 13 87 25
2022 Non-shift worker 7 93 710

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 875
2022 Shift worker 24 76 25
2022 Non-shift worker 11 89 710

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 875
2022 Shift worker 4 96 25
2022 Non-shift worker 8 92 710

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 875
2022 Shift worker 0 100 25
2022 Non-shift worker 14 86 710

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 40
2024 Non-shift worker 11 89 875
2022 Shift worker 32 68 25
2022 Non-shift worker 12 88 710

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 40
2024 Non-shift worker 16 84 875
2022 Shift worker 22 78 25
2022 Non-shift worker 16 84 710

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 40
2024 Non-shift worker 27 73 875
2022 Shift worker 18 82 25
2022 Non-shift worker 25 75 710

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 875
2022 Shift worker 9 91 25
2022 Non-shift worker 8 92 710

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 66 40
2024 Non-shift worker 42 58 875
2022 Shift worker 53 47 25
2022 Non-shift worker 40 60 710

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 40
2024 Non-shift worker 2 98 875
2022 Shift worker 3 97 25
2022 Non-shift worker 1 99 710

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 40
2024 Non-shift worker 52 48 875
2022 Shift worker 51 49 25
2022 Non-shift worker 50 50 710

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 875

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 875
2022 Shift worker 25 75 25
2022 Non-shift worker 16 84 710

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 18 10 4 2 29 16 72 11 560
2024 Non-shift worker 15 13 12 5 4 38 13 57 17 10335
2022 Shift worker 23 18 12 3 2 31 11 71 8 445
2022 Non-shift worker 17 15 13 4 4 36 11 61 15 9000
2020 Shift worker 29 16 12 3 3 30 7 72 9 560
2020 Non-shift worker 23 16 16 4 3 30 8 62 12 10540
2019 Shift worker 25 17 15 4 3 25 12 67 10 600
2019 Non-shift worker 20 16 18 6 5 26 9 55 17 9905

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 12 2 2 13 2 81 5 560
2024 Non-shift worker 32 30 13 5 3 15 2 74 9 10340
2022 Shift worker 39 37 8 2 1 12 0 86 4 450
2022 Non-shift worker 36 32 12 4 3 12 2 79 7 9005
2020 Shift worker 44 28 10 1 3 12 1 83 5 555
2020 Non-shift worker 39 29 14 4 2 11 1 77 7 10520
2019 Shift worker 38 29 13 3 2 14 1 78 6 600
2019 Non-shift worker 35 30 16 5 3 9 1 73 9 9900
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 560
2024 Non-shift worker 8 92 10340
2022 Shift worker 4 96 445
2022 Non-shift worker 6 94 9000
2020 Shift worker 5 95 555
2020 Non-shift worker 5 95 10530
2019 Shift worker 6 94 600
2019 Non-shift worker 6 94 9895

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 35
2024 Non-shift worker 25 75 770
2022 Shift worker 17 83 20
2022 Non-shift worker 24 76 540
2020 Shift worker 45 55 30
2020 Non-shift worker 34 66 530
2019 Shift worker 44 56 35
2019 Non-shift worker 31 69 605

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 52 48 35
2024 Non-shift worker 75 25 770
2022 Shift worker 60 40 20
2022 Non-shift worker 75 25 540
2020 Shift worker 63 37 30
2020 Non-shift worker 74 26 530
2019 Shift worker 68 32 35
2019 Non-shift worker 77 23 605

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 770
2022 Shift worker 0 100 20
2022 Non-shift worker 3 97 540

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 35
2022 Shift worker 6 94 20
2022 Non-shift worker 0 100 540
2020 Shift worker 0 100 30
2020 Non-shift worker 0 100 530

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 35
2024 Non-shift worker 14 86 770
2022 Shift worker 6 94 20
2022 Non-shift worker 12 88 540

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 770
2022 Shift worker 0 100 20
2022 Non-shift worker 7 93 540

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 770
2022 Shift worker 24 76 20
2022 Non-shift worker 16 84 540
2019 Shift worker 18 82 35
2019 Non-shift worker 10 90 605

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 30
2024 Non-shift worker 26 74 750
2022 Shift worker 45 55 20
2022 Non-shift worker 21 79 545
2020 Shift worker 34 66 30
2020 Non-shift worker 26 74 530
2019 Shift worker 38 62 35
2019 Non-shift worker 21 79 595

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 750
2022 Shift worker 51 49 20
2022 Non-shift worker 15 85 545
2019 Shift worker 21 79 35
2019 Non-shift worker 17 83 595

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 30
2024 Non-shift worker 12 88 750
2022 Shift worker 41 59 20
2022 Non-shift worker 11 89 545
2020 Shift worker 17 83 30
2020 Non-shift worker 16 84 530
2019 Shift worker 26 74 35
2019 Non-shift worker 10 90 595

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 750
2022 Shift worker 13 87 20
2022 Non-shift worker 10 90 545

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 30
2024 Non-shift worker 27 73 750
2022 Shift worker 18 82 20
2022 Non-shift worker 26 74 545
2020 Shift worker 17 83 30
2020 Non-shift worker 28 72 530
2019 Shift worker 16 84 35
2019 Non-shift worker 32 68 595

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 30
2024 Non-shift worker 23 77 750
2022 Shift worker 13 87 20
2022 Non-shift worker 21 79 545

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 750
2022 Shift worker 8 92 20
2022 Non-shift worker 4 96 545
2020 Shift worker 0 100 30
2020 Non-shift worker 4 96 530

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 750
2022 Shift worker 0 100 20
2022 Non-shift worker 2 98 545
2020 Shift worker 0 100 30
2020 Non-shift worker 2 98 530

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 750
2022 Shift worker 11 89 20
2022 Non-shift worker 4 96 545
2019 Shift worker 0 100 35
2019 Non-shift worker 4 96 595

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 30
2024 Non-shift worker 24 76 750
2022 Shift worker 15 85 20
2022 Non-shift worker 11 89 545
2020 Shift worker 23 77 30
2020 Non-shift worker 15 85 530

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 30
2024 Non-shift worker 2 98 750
2022 Shift worker 0 100 20
2022 Non-shift worker 4 96 545

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 30
2024 Non-shift worker 31 69 750
2022 Shift worker 10 90 20
2022 Non-shift worker 17 83 545

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 20
2022 Non-shift worker 0 100 545

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 35
2024 Non-shift worker 29 71 770
2022 Shift worker 15 85 20
2022 Non-shift worker 30 70 545
2020 Shift worker 35 65 30
2020 Non-shift worker 28 72 530
2019 Shift worker 31 69 35
2019 Non-shift worker 29 71 590

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 35
2024 Non-shift worker 11 89 770
2022 Shift worker 4 96 20
2022 Non-shift worker 12 88 545

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 770
2022 Shift worker 0 100 20
2022 Non-shift worker 5 95 545

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 35
2024 Non-shift worker 11 89 770
2022 Shift worker 10 90 20
2022 Non-shift worker 15 85 545

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 770
2022 Shift worker 6 94 20
2022 Non-shift worker 5 95 545

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 35
2024 Non-shift worker 4 96 770
2022 Shift worker 10 90 20
2022 Non-shift worker 8 92 545
2020 Shift worker 0 100 30
2020 Non-shift worker 4 96 530

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 770
2022 Shift worker 10 90 20
2022 Non-shift worker 5 95 545
2020 Shift worker 0 100 30
2020 Non-shift worker 10 90 530

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 770
2022 Shift worker 9 91 20
2022 Non-shift worker 11 89 545
2019 Shift worker 14 86 35
2019 Non-shift worker 12 88 590

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 35
2024 Non-shift worker 54 46 770
2022 Shift worker 72 28 20
2022 Non-shift worker 50 50 545
2020 Shift worker 51 49 30
2020 Non-shift worker 48 52 530
2019 Shift worker 49 51 35
2019 Non-shift worker 48 52 590

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 730
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 500

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 35
2024 Non-shift worker 15 85 730
2022 Shift worker 4 96 15
2022 Non-shift worker 15 85 500

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 730
2022 Shift worker 0 100 15
2022 Non-shift worker 2 98 500

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 730
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 500

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 730
2022 Shift worker 0 100 15
2022 Non-shift worker 2 98 500

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 730
2022 Shift worker 0 100 15
2022 Non-shift worker 4 96 500

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 730
2022 Shift worker 10 90 15
2022 Non-shift worker 10 90 500
2020 Shift worker 17 83 30
2020 Non-shift worker 12 88 505

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 730
2022 Shift worker 18 82 15
2022 Non-shift worker 14 86 500
2020 Shift worker 23 77 30
2020 Non-shift worker 13 87 505

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 730
2022 Shift worker 18 82 15
2022 Non-shift worker 13 87 500

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 730
2022 Shift worker 7 93 15
2022 Non-shift worker 23 77 500
2020 Shift worker 20 80 30
2020 Non-shift worker 25 75 505

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 730
2022 Shift worker 7 93 15
2022 Non-shift worker 11 89 500

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 26 74 35
2024 Non-shift worker 46 54 730
2022 Shift worker 40 60 15
2022 Non-shift worker 46 54 500
2020 Shift worker 33 67 30
2020 Non-shift worker 42 58 505

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 35
2024 Non-shift worker 2 98 730
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 500

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 35
2024 Non-shift worker 63 37 730
2022 Shift worker 64 36 15
2022 Non-shift worker 60 40 500
2020 Shift worker 50 50 30
2020 Non-shift worker 60 40 505

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 730

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 730
2022 Shift worker 23 77 15
2022 Non-shift worker 20 80 500

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 20 12 2 1 30 10 75 5 560
2024 Non-shift worker 17 14 16 3 3 38 8 59 11 10335
2022 Shift worker 27 22 13 2 1 28 7 75 4 450
2022 Non-shift worker 20 16 15 3 2 37 8 64 9 9005
2020 Shift worker 31 19 12 1 2 30 5 77 5 555
2020 Non-shift worker 24 16 16 2 2 32 7 66 7 10520
2019 Shift worker 27 15 16 2 4 26 10 66 9 595
2019 Non-shift worker 22 16 20 3 3 29 8 60 9 9905

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 32 13 2 1 13 2 80 4 560
2024 Non-shift worker 32 30 15 4 3 14 2 74 8 10340
2022 Shift worker 40 35 10 2 1 10 2 85 4 450
2022 Non-shift worker 36 32 13 3 2 12 2 79 6 9010
2020 Shift worker 45 29 9 1 2 13 1 86 3 560
2020 Non-shift worker 40 29 14 3 2 11 1 79 5 10520
2019 Shift worker 40 25 13 3 2 15 1 79 6 600
2019 Non-shift worker 37 28 17 3 2 12 2 75 6 9885

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 36 39 16 9 0 0 36 25 10
2024 Non-shift worker 6 5 26 15 24 21 2 14 51 180
2022 Non-shift worker 3 7 33 14 21 21 1 12 45 110
2020 Shift worker 10 10 20 20 20 20 0 25 50 10
2020 Non-shift worker 1 7 30 14 29 18 1 11 53 135
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 22 20 8 9 1 4 38 62 560
2024 Non-shift worker 32 28 17 9 11 0 3 33 67 10305
2022 Shift worker 35 28 16 9 9 0 3 445
2022 Non-shift worker 33 28 16 9 10 0 4 8970
2020 Shift worker 34 30 18 10 7 0 1 555
2020 Non-shift worker 34 30 19 9 7 0 1 10525
2019 Shift worker 25 25 23 14 12 0 2 600
2019 Non-shift worker 23 27 22 13 14 0 1 9910

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 29 22 10 6 0 2 31 69 555
2024 Non-shift worker 20 28 26 13 12 0 1 21 79 10310
2022 Shift worker 31 25 25 10 7 0 1 445
2022 Non-shift worker 20 27 26 14 12 0 1 8980
2020 Shift worker 33 29 21 10 5 0 1 555
2020 Non-shift worker 21 27 26 15 10 0 0 10540
2019 Shift worker 37 28 20 8 5 0 1 600
2019 Non-shift worker 21 28 26 14 10 0 1 9900

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 28 15 9 5 1 5 39 61 560
2024 Non-shift worker 27 29 21 12 9 0 2 28 72 10310
2022 Shift worker 39 27 19 8 4 1 3 445
2022 Non-shift worker 28 29 21 11 8 0 2 8975
2020 Shift worker 47 24 16 7 5 0 3 560
2020 Non-shift worker 29 29 22 12 7 0 1 10515
2019 Shift worker 41 30 15 6 5 1 3 595
2019 Non-shift worker 27 29 22 12 8 0 1 9855

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 21 17 10 7 2 4 41 59 555
2024 Non-shift worker 26 25 20 13 13 1 3 27 73 10325
2022 Shift worker 34 23 18 9 10 3 2 445
2022 Non-shift worker 25 24 21 14 13 1 2 8975
2020 Shift worker 46 24 13 9 6 0 2 555
2020 Non-shift worker 29 25 21 13 10 1 1 10500
2019 Shift worker 39 25 15 10 7 2 1 600
2019 Non-shift worker 25 26 21 15 11 1 1 9865

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 17 7 2 3 1 8 68 32 560
2024 Non-shift worker 51 20 10 5 4 1 9 57 43 10325
2022 Shift worker 60 18 10 3 3 1 5 445
2022 Non-shift worker 49 22 11 5 5 1 7 8995
2020 Shift worker 66 19 6 2 3 0 3 555
2020 Non-shift worker 48 23 13 7 5 0 4 10500
2019 Shift worker 60 21 8 4 3 1 4 600
2019 Non-shift worker 50 23 12 6 4 0 4 9870

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 22 16 8 10 0 1 43 57 560
2024 Non-shift worker 29 25 19 11 14 0 1 30 70 10325
2022 Shift worker 46 25 16 8 4 1 1 445
2022 Non-shift worker 36 28 18 8 8 0 1 8995
2020 Shift worker 41 27 17 9 5 0 1 555
2020 Non-shift worker 31 27 21 12 8 0 1 10520
2019 Shift worker 48 22 15 8 6 0 1 595
2019 Non-shift worker 38 29 18 8 6 0 1 9870

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 26 16 7 5 2 4 43 57 560
2024 Non-shift worker 31 28 20 9 9 1 2 32 68 10320
2022 Shift worker 43 27 16 5 3 2 4 445
2022 Non-shift worker 34 30 18 8 6 1 3 8975
2020 Shift worker 49 24 15 7 2 1 3 560
2020 Non-shift worker 38 33 17 7 3 1 1 10515
2019 Shift worker 45 25 16 5 5 2 1 600
2019 Non-shift worker 32 34 20 8 5 1 1 9880

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 26 16 8 5 2 3 41 59 560
2024 Non-shift worker 24 29 21 12 11 1 2 25 75 10325
2022 Shift worker 40 30 18 6 3 1 2 445
2022 Non-shift worker 28 30 20 11 8 1 2 8995
2020 Shift worker 46 23 17 8 3 1 2 560
2020 Non-shift worker 30 33 21 10 5 1 1 10510
2019 Shift worker 39 28 17 8 5 2 0 600
2019 Non-shift worker 25 32 23 13 7 1 1 9875

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 25 15 7 4 2 3 46 54 555
2024 Non-shift worker 33 28 18 10 9 1 2 34 66 10330
2022 Shift worker 44 27 16 7 3 1 2 445
2022 Non-shift worker 36 30 17 8 6 1 2 8990
2020 Shift worker 46 26 14 8 3 0 2 560
2020 Non-shift worker 37 31 18 8 4 0 1 10520
2019 Shift worker 37 28 20 8 5 1 0 605
2019 Non-shift worker 31 30 21 11 6 0 1 9880

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 23 14 6 4 1 3 52 48 560
2024 Non-shift worker 45 25 14 7 7 1 2 46 54 10310
2022 Shift worker 55 22 12 5 4 1 2 445
2022 Non-shift worker 49 25 13 6 5 1 2 8990
2020 Shift worker 54 24 10 6 4 0 1 560
2020 Non-shift worker 48 26 14 6 4 1 1 10485
2019 Shift worker 48 23 16 7 5 1 1 600
2019 Non-shift worker 43 27 15 8 6 0 1 9875

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 25 9 4 3 0 3 58 42 560
2024 Non-shift worker 53 24 11 5 5 0 2 54 46 10320
2022 Shift worker 55 25 11 3 4 0 2 445
2022 Non-shift worker 55 25 11 4 3 0 2 8985
2020 Shift worker 37 28 21 8 5 0 1 560
2020 Non-shift worker 31 31 22 10 5 0 0 10520

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 29 21 8 6 1 2 35 65 560
2024 Non-shift worker 29 29 20 10 9 1 1 29 71 10310
2022 Shift worker 34 31 20 6 6 1 2 445
2022 Non-shift worker 31 29 20 10 8 0 1 8985
2020 Shift worker 40 28 17 9 5 0 1 560
2020 Non-shift worker 28 30 22 11 7 0 1 10505
2019 Shift worker 40 28 19 6 6 1 1 600
2019 Non-shift worker 30 30 22 11 7 0 1 9845

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 17 11 6 8 1 4 56 44 560
2024 Non-shift worker 40 18 13 9 15 1 5 42 58 10300
2022 Shift worker 58 18 9 5 5 1 4 450
2022 Non-shift worker 61 19 8 4 4 1 4 8965
2020 Shift worker 56 23 12 4 3 0 2 555
2020 Non-shift worker 56 25 12 3 2 0 2 10465
2019 Shift worker 60 19 12 3 3 1 1 600
2019 Non-shift worker 57 23 11 5 3 0 2 9865

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 25 16 5 5 1 2 48 52 560
2024 Non-shift worker 36 32 17 7 6 0 1 37 63 10310
2022 Shift worker 52 26 12 6 2 0 2 450
2022 Non-shift worker 45 32 13 4 3 0 2 8995
2020 Shift worker 38 33 17 7 4 0 1 555
2020 Non-shift worker 31 35 20 8 4 0 0 10485

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 15 8 3 2 1 8 70 30 560
2024 Non-shift worker 66 12 5 2 2 1 11 75 25 10295

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 17 7 2 3 1 7 70 30 555
2024 Non-shift worker 58 13 8 4 6 1 9 65 35 10305

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 11 5 2 3 1 6 79 21 555
2024 Non-shift worker 72 10 5 3 3 1 7 78 22 10295
2022 Shift worker 81 7 2 3 2 1 4 445
2022 Non-shift worker 76 9 4 2 2 1 5 8985
2020 Shift worker 80 8 4 2 3 0 3 555
2020 Non-shift worker 80 9 3 2 2 1 3 10460
2019 Shift worker 79 8 4 3 3 0 2 600
2019 Non-shift worker 73 11 5 4 3 1 3 9885

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 16 5 2 1 1 5 74 26 555
2024 Non-shift worker 65 19 7 2 2 0 4 68 32 10315
2022 Shift worker 76 13 4 2 2 1 2 445
2022 Non-shift worker 70 17 5 2 1 0 4 8980
2020 Shift worker 76 12 5 3 2 0 2 555
2020 Non-shift worker 72 17 6 2 1 0 2 10460
2019 Shift worker 70 16 7 3 2 0 2 600
2019 Non-shift worker 61 23 8 3 2 0 2 9855

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 11 6 2 3 1 5 76 24 555
2024 Non-shift worker 66 15 7 4 4 1 4 69 31 10295
2022 Shift worker 79 10 4 1 3 0 2 445
2022 Non-shift worker 70 14 6 3 3 1 3 8975
2020 Shift worker 79 9 4 3 3 0 2 550
2020 Non-shift worker 71 14 6 3 3 0 2 10480
2019 Shift worker 72 12 6 4 3 0 2 605
2019 Non-shift worker 64 17 8 5 4 0 2 9840

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 8 2 1 1 1 18 85 15 555
2024 Non-shift worker 60 10 5 2 1 0 22 77 23 10300
2022 Shift worker 73 4 3 1 1 1 17 445
2022 Non-shift worker 63 10 4 1 1 0 20 8985
2020 Shift worker 72 6 3 1 1 1 16 555
2020 Non-shift worker 64 11 4 2 1 0 18 10495
2019 Shift worker 72 7 3 1 1 1 15 600
2019 Non-shift worker 60 12 5 2 1 0 20 9835

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 12 4 1 2 1 7 79 21 555
2024 Non-shift worker 69 14 6 2 2 1 7 75 25 10290
2022 Shift worker 76 12 4 1 1 1 5 445
2022 Non-shift worker 72 14 5 2 1 1 6 8970
2020 Shift worker 75 13 5 1 3 0 3 560
2020 Non-shift worker 71 16 6 2 1 0 3 10525
2019 Shift worker 76 12 4 1 2 1 4 605
2019 Non-shift worker 69 16 6 2 1 0 5 9850

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 18 10 5 11 1 5 52 48 560
2024 Non-shift worker 56 18 9 5 7 1 5 59 41 10320
2022 Shift worker 67 15 5 4 5 1 3 450
2022 Non-shift worker 72 13 5 2 3 1 4 9005
2020 Shift worker 59 16 10 5 9 0 2 555
2020 Non-shift worker 69 15 6 3 3 0 2 10525
2019 Shift worker 59 15 9 5 9 1 2 605
2019 Non-shift worker 70 13 6 3 4 1 3 9880

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 19 11 3 2 0 5 62 38 560
2024 Non-shift worker 49 26 13 5 4 0 4 51 49 10325
2022 Shift worker 58 21 13 4 1 0 3 450
2022 Non-shift worker 51 25 13 4 3 0 3 9000
2020 Shift worker 51 23 16 7 2 0 1 555
2020 Non-shift worker 46 29 16 6 3 0 1 10540
2019 Shift worker 56 20 14 4 3 0 2 600
2019 Non-shift worker 56 25 11 4 2 0 2 9865

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 36 35 10 4 0 0 52 14 560
2024 Non-shift worker 10 29 39 14 7 0 0 39 21 10350
2022 Shift worker 14 38 36 9 3 0 0 52 12 450
2022 Non-shift worker 13 33 37 12 5 0 0 45 17 9010
2020 Shift worker 24 38 26 8 3 0 0 63 12 555
2020 Non-shift worker 16 34 34 11 4 0 0 51 15 10550
2019 Shift worker 25 38 24 10 2 0 0 64 12 605
2019 Non-shift worker 17 33 33 12 4 0 0 51 16 9905

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 15 36 26 14 1 1 41 22 560
2024 Non-shift worker 12 22 39 18 9 0 1 28 34 10325
2022 Shift worker 5 10 37 25 22 0 1 47 16 450
2022 Non-shift worker 8 18 39 23 12 0 1 35 26 8990
2020 Shift worker 6 14 32 32 16 0 0 47 20 560
2020 Non-shift worker 9 20 39 22 10 0 0 32 29 10515
2019 Shift worker 6 14 31 28 21 0 1 49 20 595
2019 Non-shift worker 9 18 37 24 12 0 0 36 27 9850

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 37 17 5 2 5 1 74 7 560
2024 Non-shift worker 31 39 15 7 5 3 0 72 13 10340
2022 Shift worker 32 42 15 5 3 3 0 77 8 450
2022 Non-shift worker 39 40 12 5 3 2 0 80 8 9000
2020 Shift worker 50 37 8 2 1 1 0 88 4 560
2020 Non-shift worker 50 36 8 3 1 1 0 87 5 10530
2019 Shift worker 38 39 12 4 3 3 0 80 7 600
2019 Non-shift worker 38 39 13 5 2 2 0 79 8 9875

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 14 32 38 13 3 560
2024 Non-shift worker 10 25 38 20 7 10345
2022 Shift worker 14 34 34 15 3 450
2022 Non-shift worker 11 30 37 17 5 9005

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 26 10 2 1 2 1 86 4 560
2024 Non-shift worker 55 28 9 3 3 2 1 85 6 10345
2022 Shift worker 57 29 8 2 1 2 0 88 3 450
2022 Non-shift worker 58 26 8 3 2 3 1 87 5 9010
2020 Shift worker 52 28 11 2 1 5 1 85 3 560
2020 Non-shift worker 55 26 10 3 2 2 1 84 6 10490

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 27 9 5 5 2 1 80 11 560
2024 Non-shift worker 49 26 8 8 7 1 1 76 15 10355
2022 Shift worker 51 29 7 7 4 3 0 82 11 450
2022 Non-shift worker 50 26 8 8 6 2 1 78 14 9010
2020 Shift worker 46 28 11 6 5 3 0 77 11 560
2020 Non-shift worker 45 28 11 9 6 1 0 74 14 10525

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 29 9 3 3 1 1 85 6 560
2024 Non-shift worker 56 28 6 5 4 1 1 84 9 10350
2022 Shift worker 58 28 4 5 2 2 0 89 7 450
2022 Non-shift worker 57 27 6 5 4 1 1 86 8 9015
2020 Shift worker 53 30 7 5 3 1 0 85 8 555
2020 Non-shift worker 55 28 8 5 3 1 0 83 8 10510

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 39 16 8 5 2 1 71 13 560
2024 Non-shift worker 25 38 15 12 8 2 1 64 20 10345
2022 Shift worker 36 40 12 7 4 1 0 77 11 450
2022 Non-shift worker 33 39 13 8 5 1 0 73 13 9010
2020 Shift worker 47 31 13 5 3 1 0 79 8 560
2020 Non-shift worker 42 33 14 7 3 1 0 76 11 10525
2019 Shift worker 33 37 14 9 6 2 0 72 15 600
2019 Non-shift worker 28 36 17 11 6 1 0 65 17 9900

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 43 21 5 2 3 4 70 8 50
2024 Non-shift worker 19 48 14 13 4 1 0 68 18 2825
2022 Shift worker 10 66 16 3 5 0 0 76 8 40
2022 Non-shift worker 23 52 12 9 3 1 0 76 12 2590
2020 Shift worker 39 43 9 2 5 0 2 84 7 45
2020 Non-shift worker 29 46 13 9 2 1 1 76 11 2855
2019 Shift worker 15 43 16 4 6 8 8 69 11 35
2019 Non-shift worker 22 45 15 10 3 2 3 70 15 2565
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 560
2024 Non-shift worker 20 80 10340
2022 Shift worker 9 91 445
2022 Non-shift worker 10 90 9005
2020 Shift worker 15 85 555
2020 Non-shift worker 13 87 10515
2019 Shift worker 11 89 600
2019 Non-shift worker 15 85 9915

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 62 38 65
2024 Non-shift worker 62 38 2060
2022 Shift worker 59 41 45
2022 Non-shift worker 62 38 930
2020 Shift worker 34 66 85
2020 Non-shift worker 46 54 1395

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 81 19 65
2024 Non-shift worker 67 33 2060
2022 Shift worker 74 26 45
2022 Non-shift worker 76 24 930
2020 Shift worker 77 23 85
2020 Non-shift worker 82 18 1390
2019 Shift worker 67 33 70
2019 Non-shift worker 81 19 1455

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 29 19 0 10 0 2 70 11 55
2024 Non-shift worker 45 33 8 7 5 2 0 80 12 1385
2022 Shift worker 45 42 9 0 3 0 0 88 3 35
2022 Non-shift worker 51 32 7 5 4 1 0 84 9 710
2020 Shift worker 58 33 4 2 0 1 1 93 2 65
2020 Non-shift worker 54 32 6 4 2 0 0 87 6 1135
2019 Shift worker 52 38 6 4 0 0 0 90 4 45
2019 Non-shift worker 52 30 6 8 2 1 0 83 10 1160

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 32 10 4 2 3 3 83 6 560
2024 Non-shift worker 46 32 8 7 4 2 2 81 11 10340
2022 Shift worker 44 37 7 2 1 3 5 89 3 445
2022 Non-shift worker 50 32 7 3 2 3 3 87 5 9000
2020 Shift worker 50 33 9 2 1 2 3 87 4 555
2020 Non-shift worker 55 29 7 3 1 2 3 88 5 10540
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 66 560
2024 Non-shift worker 26 62 10350
2022 Shift worker 24 64 450
2022 Non-shift worker 25 63 9010
2020 Shift worker 28 56 560
2020 Non-shift worker 30 55 10565

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 49 51 135
2024 Non-shift worker 40 60 2640
2022 Shift worker 46 54 100
2022 Non-shift worker 32 68 2305
2020 Shift worker 43 57 150
2020 Non-shift worker 33 67 3145

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 27 20 15 18 3 6 42 36 135
2024 Non-shift worker 10 19 15 18 32 1 6 31 53 2640
2022 Shift worker 7 26 20 21 16 1 8 37 41 100
2022 Non-shift worker 10 18 13 18 33 1 6 30 55 2305
2020 Shift worker 21 21 21 20 13 1 3 44 35 150
2020 Non-shift worker 12 21 17 19 24 1 5 35 46 3140

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 21 20 12 32 0 4 34 45 130
2024 Non-shift worker 7 17 12 20 39 1 4 25 62 2635
2022 Shift worker 11 24 21 16 24 2 2 36 42 100
2022 Non-shift worker 7 14 12 21 41 1 3 22 65 2305
2020 Shift worker 19 15 24 18 22 1 1 35 41 150
2020 Non-shift worker 9 18 16 21 34 1 2 28 56 3145

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 11 9 5 6 4 24 57 43 560
2024 Non-shift worker 41 15 11 6 8 2 17 51 49 10345
2022 Shift worker 43 15 8 4 4 4 23 450
2022 Non-shift worker 43 16 11 6 6 2 17 9005
2020 Shift worker 47 18 9 5 3 3 15 555
2020 Non-shift worker 45 18 13 7 6 1 9 10545
2019 Shift worker 49 16 13 6 5 2 7 600
2019 Non-shift worker 40 18 15 10 10 1 6 9815
Date modified: