2024 Public Service Employee Survey Results for Health Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 64 30 7 0 0 0 0 93 0 10
2022 CS 45 38 5 11 0 0 0 84 11 20
2020 CS 45 43 3 8 2 0 0 88 9 185
2020 CS-01 42 35 12 12 0 0 0 77 12 25
2020 CS-02 47 45 0 6 2 0 0 92 8 55
2020 CS-03 45 45 2 7 2 0 0 90 9 60
2020 CS-04 41 38 7 14 0 0 0 79 14 30
2020 CS-05 50 43 0 0 7 0 0 93 7 15

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 87 6 7 0 0 0 0 93 0 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 81 13 7 0 0 0 0 93 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 45 17 7 0 23 0 8 67 25 10
2022 CS 48 33 5 11 3 0 0 81 14 20
2020 CS 40 44 7 7 1 0 1 85 8 185
2020 CS-01 38 50 4 8 0 0 0 88 8 25
2020 CS-02 45 42 4 8 2 0 0 87 9 55
2020 CS-03 38 47 9 5 0 0 2 86 5 60
2020 CS-04 41 34 14 10 0 0 0 76 10 30
2020 CS-05 43 43 7 0 7 0 0 86 7 15
2019 CS 49 29 9 12 2 0 0 77 14 200
2019 CS-01 52 24 10 14 0 0 0 76 14 20
2019 CS-02 52 26 7 14 2 0 0 78 16 60
2019 CS-03 47 32 13 7 2 0 0 78 8 60
2019 CS-04 44 28 8 18 3 0 0 72 21 40
2019 CS-05 67 17 8 0 8 0 0 83 8 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 17 7 6 22 0 0 65 28 10
2022 CS 30 55 0 9 7 0 0 85 15 20
2020 CS 36 34 15 10 3 1 2 71 14 185
2020 CS-01 31 35 15 15 4 0 0 65 19 25
2020 CS-02 34 42 9 8 4 2 2 78 12 55
2020 CS-03 43 29 16 5 3 0 3 75 9 60
2020 CS-04 29 32 21 18 0 0 0 61 18 30
2020 CS-05 29 36 14 14 7 0 0 64 21 15
2019 CS 30 37 16 14 5 0 0 67 18 200
2019 CS-01 19 48 5 19 10 0 0 67 29 20
2019 CS-02 26 34 17 16 7 0 0 60 22 60
2019 CS-03 25 43 18 11 3 0 0 67 15 60
2019 CS-04 41 31 21 8 0 0 0 72 8 40
2019 CS-05 42 33 8 17 0 0 0 75 17 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 70 17 7 0 6 0 0 87 6 10
2022 CS 38 45 11 7 0 0 0 82 7 20
2020 CS 48 36 8 5 2 1 1 84 7 180
2020 CS-01 42 35 12 8 0 4 0 80 8 25
2020 CS-02 51 32 11 0 4 0 2 85 4 55
2020 CS-03 50 43 4 4 0 0 0 93 4 55
2020 CS-04 38 34 10 17 0 0 0 72 17 30
2020 CS-05 50 29 7 7 7 0 0 79 14 15
2019 CS 48 38 10 3 2 0 1 86 5 195
2019 CS-01 29 52 10 5 5 0 0 81 10 20
2019 CS-02 41 41 10 3 3 0 0 83 7 60
2019 CS-03 49 38 11 2 0 0 0 87 2 60
2019 CS-04 62 30 8 0 0 0 0 92 0 35
2019 CS-05 58 17 8 8 8 0 0 75 17 10

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 70 0 24 6 0 0 0 70 6 10
2022 CS 35 44 9 0 12 0 0 79 12 20
2020 CS 53 27 8 8 4 0 0 80 12 185
2020 CS-01 65 31 4 0 0 0 0 96 0 25
2020 CS-02 58 28 6 4 4 0 0 87 8 55
2020 CS-03 55 24 10 9 2 0 0 79 10 60
2020 CS-04 45 28 7 21 0 0 0 72 21 30
2020 CS-05 21 36 7 7 29 0 0 57 36 15
2019 CS 51 30 9 7 3 1 0 82 9 195
2019 CS-01 43 33 14 10 0 0 0 76 10 20
2019 CS-02 47 36 7 7 2 0 0 84 9 55
2019 CS-03 59 23 8 3 5 2 0 83 8 60
2019 CS-04 51 31 8 8 0 3 0 84 8 40
2019 CS-05 17 42 17 17 8 0 0 58 25 10

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 64 15 7 9 6 0 0 79 15 10
2022 CS 29 37 22 5 7 0 0 66 12 20
2020 CS 38 42 13 5 2 0 0 79 8 185
2020 CS-01 27 38 27 4 4 0 0 65 8 25
2020 CS-02 51 42 6 2 0 0 0 92 2 55
2020 CS-03 33 47 12 7 2 0 0 79 9 60
2020 CS-04 28 45 17 7 3 0 0 72 10 30
2020 CS-05 43 29 7 14 7 0 0 71 21 15
2019 CS 33 45 13 5 5 0 0 78 10 200
2019 CS-01 43 29 14 0 14 0 0 71 14 20
2019 CS-02 28 57 7 2 7 0 0 84 9 60
2019 CS-03 36 34 20 8 2 0 0 70 10 60
2019 CS-04 33 54 10 3 0 0 0 87 3 40
2019 CS-05 17 50 8 17 8 0 0 67 25 10

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 6 15 9 15 0 0 62 23 10
2022 CS 20 33 25 18 4 0 0 54 22 20
2020 CS 35 35 15 8 6 0 1 70 14 185
2020 CS-01 46 15 31 8 0 0 0 62 8 25
2020 CS-02 40 36 11 8 6 0 0 75 13 55
2020 CS-03 40 38 10 7 5 0 0 78 12 60
2020 CS-04 21 45 24 3 7 0 0 66 10 30
2020 CS-05 21 29 7 21 21 0 0 50 43 15
2019 CS 32 37 19 8 5 0 0 69 13 200
2019 CS-01 48 24 24 5 0 0 0 71 5 20
2019 CS-02 24 40 19 12 5 0 0 64 17 60
2019 CS-03 30 46 16 5 3 0 0 75 8 60
2019 CS-04 36 31 23 5 5 0 0 67 10 40
2019 CS-05 25 17 17 25 17 0 0 42 42 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 42 37 7 9 6 0 0 79 15 10
2022 CS 16 62 11 7 4 0 0 78 11 20
2020 CS 34 39 12 11 4 0 0 73 15 185
2020 CS-01 35 27 23 15 0 0 0 62 15 25
2020 CS-02 43 43 11 2 0 0 0 87 2 55
2020 CS-03 33 39 11 12 5 0 0 72 18 55
2020 CS-04 21 52 10 14 3 0 0 72 17 30
2020 CS-05 21 36 7 21 14 0 0 57 36 15
2019 CS 34 42 11 10 5 0 0 75 14 200
2019 CS-01 45 45 0 10 0 0 0 90 10 20
2019 CS-02 36 43 10 3 7 0 0 79 10 60
2019 CS-03 26 41 15 13 5 0 0 67 18 60
2019 CS-04 36 36 13 15 0 0 0 72 15 40
2019 CS-05 33 42 8 8 8 0 0 75 17 10

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 63 7 30 0 0 0 0 70 0 10
2022 CS 30 61 7 0 3 0 0 90 3 20
2020 CS 52 35 7 4 2 0 0 87 5 185
2020 CS-01 42 35 23 0 0 0 0 77 0 25
2020 CS-02 58 38 2 2 0 0 0 96 2 55
2020 CS-03 53 32 7 7 2 0 0 84 9 55
2020 CS-04 45 38 7 3 7 0 0 83 10 30
2020 CS-05 64 29 0 7 0 0 0 93 7 15
2019 CS 41 41 11 6 1 0 0 82 7 200
2019 CS-01 52 43 5 0 0 0 0 95 0 20
2019 CS-02 42 47 5 5 0 0 0 89 5 55
2019 CS-03 33 38 18 10 2 0 0 70 11 60
2019 CS-04 44 36 13 8 0 0 0 79 8 40
2019 CS-05 50 42 8 0 0 0 0 92 0 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 40 30 15 9 6 0 0 70 15 10
2022 CS 35 17 27 17 4 0 0 52 21 20
2020 CS 39 35 12 7 6 0 0 75 13 180
2020 CS-01 40 20 24 12 4 0 0 60 16 25
2020 CS-02 45 36 11 4 4 0 0 81 8 55
2020 CS-03 37 46 9 7 2 0 0 82 9 55
2020 CS-04 31 38 14 7 10 0 0 69 17 30
2020 CS-05 46 8 8 15 23 0 0 54 38 15
2019 CS 38 38 13 9 3 0 0 76 12 200
2019 CS-01 33 48 10 10 0 0 0 81 10 20
2019 CS-02 31 43 9 12 5 0 0 74 17 60
2019 CS-03 43 34 15 7 2 0 0 77 8 60
2019 CS-04 46 28 15 10 0 0 0 74 10 40
2019 CS-05 33 33 25 0 8 0 0 67 8 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 37 15 0 0 0 0 85 0 10
2022 CS 45 29 22 0 0 5 0 77 0 20
2020 CS 55 31 11 2 1 0 0 86 3 185
2020 CS-01 38 31 19 8 4 0 0 69 12 25
2020 CS-02 68 26 6 0 0 0 0 94 0 55
2020 CS-03 53 34 9 2 2 0 0 88 3 60
2020 CS-04 45 34 17 3 0 0 0 79 3 30
2020 CS-05 57 29 14 0 0 0 0 86 0 15
2019 CS 50 33 12 4 1 0 0 83 5 200
2019 CS-01 48 24 14 14 0 0 0 71 14 20
2019 CS-02 47 41 7 2 3 0 0 88 5 60
2019 CS-03 54 23 16 7 0 0 0 77 7 60
2019 CS-04 57 27 16 0 0 0 0 84 0 35
2019 CS-05 33 67 0 0 0 0 0 100 0 10

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 56 8 15 15 6 0 0 64 21 10
2022 CS 20 35 31 7 7 0 0 54 15 20
2020 CS 38 37 13 8 5 0 0 75 13 185
2020 CS-01 31 35 23 12 0 0 0 65 12 25
2020 CS-02 45 34 13 4 4 0 0 79 8 55
2020 CS-03 43 34 10 7 5 0 0 78 12 60
2020 CS-04 28 52 10 7 3 0 0 79 10 30
2020 CS-05 29 29 7 21 14 0 0 57 36 15
2019 CS 35 41 11 9 4 1 1 77 13 200
2019 CS-01 38 38 10 5 10 0 0 76 14 20
2019 CS-02 26 48 10 10 3 0 2 75 14 60
2019 CS-03 36 38 11 8 5 2 0 75 13 60
2019 CS-04 44 36 13 5 0 3 0 82 5 40
2019 CS-05 25 42 8 25 0 0 0 67 25 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 40 15 21 0 23 0 0 55 23 10
2022 CS 29 38 22 11 0 0 0 67 11 20
2020 CS 40 37 11 7 4 1 0 78 11 185
2020 CS-01 36 20 20 16 4 4 0 58 21 25
2020 CS-02 43 36 11 8 2 0 0 79 9 55
2020 CS-03 45 41 9 2 3 0 0 86 5 60
2020 CS-04 31 48 14 7 0 0 0 79 7 30
2020 CS-05 36 36 0 14 14 0 0 71 29 15
2019 CS 39 39 14 6 2 1 1 79 8 200
2019 CS-01 29 43 19 10 0 0 0 71 10 20
2019 CS-02 36 36 17 7 2 2 0 74 9 60
2019 CS-03 43 38 13 5 2 0 0 80 7 60
2019 CS-04 46 44 8 0 0 3 0 92 0 40
2019 CS-05 25 42 8 25 0 0 0 67 25 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 32 30 0 6 0 0 64 6 10
2022 CS 29 43 12 8 4 5 0 75 12 20
2020 CS 39 37 10 9 5 0 0 76 14 185
2020 CS-01 42 27 15 15 0 0 0 69 15 25
2020 CS-02 47 34 8 8 4 0 0 81 11 55
2020 CS-03 40 36 12 7 5 0 0 76 12 60
2020 CS-04 29 50 11 4 7 0 0 79 11 30
2020 CS-05 29 36 0 21 14 0 0 64 36 15
2019 CS 32 41 14 10 3 0 0 73 13 195
2019 CS-01 48 38 5 10 0 0 0 86 10 20
2019 CS-02 30 51 12 5 2 0 0 81 7 55
2019 CS-03 29 41 19 5 7 0 0 69 12 60
2019 CS-04 39 29 13 18 0 0 0 68 18 40
2019 CS-05 8 42 8 33 8 0 0 50 42 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 23 15 0 6 0 0 79 6 10
2022 CS 39 42 12 0 7 0 0 81 7 20
2020 CS 48 34 9 5 3 0 0 82 9 185
2020 CS-01 54 31 12 0 4 0 0 85 4 25
2020 CS-02 57 34 9 0 0 0 0 91 0 55
2020 CS-03 45 34 12 5 3 0 0 79 9 60
2020 CS-04 34 45 3 17 0 0 0 79 17 30
2020 CS-05 43 21 7 14 14 0 0 64 29 15
2019 CS 40 39 12 9 1 0 0 79 10 200
2019 CS-01 48 24 19 10 0 0 0 71 10 20
2019 CS-02 34 53 5 7 0 0 0 88 7 60
2019 CS-03 43 31 13 11 2 0 0 74 13 60
2019 CS-04 49 36 10 5 0 0 0 85 5 40
2019 CS-05 8 50 17 17 8 0 0 58 25 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 78 9 7 6 0 0 0 87 6 10
2022 CS 32 19 42 5 3 0 0 50 8 20
2020 CS 36 35 16 8 4 1 0 71 13 180
2020 CS-01 35 50 12 0 0 4 0 88 0 25
2020 CS-02 46 38 10 6 0 0 0 84 6 50
2020 CS-03 45 36 10 9 0 0 0 81 9 60
2020 CS-04 17 31 28 21 3 0 0 48 24 30
2020 CS-05 7 0 43 7 43 0 0 7 50 15
2019 CS 40 33 15 6 6 0 0 73 12 200
2019 CS-01 48 48 0 5 0 0 0 95 5 20
2019 CS-02 53 34 10 2 0 0 0 88 2 60
2019 CS-03 39 33 20 3 5 0 0 72 8 60
2019 CS-04 26 31 18 15 10 0 0 56 26 40
2019 CS-05 0 18 27 18 36 0 0 18 55 10

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 6 31 0 39 7 0 17 56 44 10
2022 CS 7 25 48 5 0 0 15 6 38 20
2020 CS 17 29 35 12 5 0 1 18 47 185
2020 CS-01 12 19 31 19 12 0 8 33 33 25
2020 CS-02 9 23 55 6 8 0 0 13 32 55
2020 CS-03 21 28 33 16 3 0 0 19 48 60
2020 CS-04 21 45 24 10 0 0 0 10 66 30
2020 CS-05 36 36 7 14 7 0 0 21 71 15
2019 CS 13 29 38 16 4 1 1 19 42 200
2019 CS-01 5 19 33 24 14 5 0 40 25 20
2019 CS-02 9 28 39 16 5 2 2 22 38 55
2019 CS-03 16 23 39 20 0 0 2 20 40 60
2019 CS-04 15 41 28 13 3 0 0 15 56 40
2019 CS-05 17 50 33 0 0 0 0 0 67 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 16 24 13 7 15 0 25 30 53 10
2022 CS 32 11 37 6 0 0 15 7 50 20
2020 CS 26 23 29 13 5 2 3 19 51 180
2020 CS-01 12 15 15 23 15 4 15 48 33 25
2020 CS-02 15 15 38 17 8 4 2 27 33 50
2020 CS-03 39 18 30 14 0 0 0 14 56 55
2020 CS-04 28 48 21 3 0 0 0 3 76 30
2020 CS-05 36 21 36 0 7 0 0 7 57 15
2019 CS 28 32 24 8 4 2 2 12 63 200
2019 CS-01 5 29 29 24 5 10 0 32 37 20
2019 CS-02 19 25 30 11 7 4 5 19 48 55
2019 CS-03 33 43 16 5 2 0 2 7 77 60
2019 CS-04 33 33 26 5 3 0 0 8 67 40
2019 CS-05 58 25 17 0 0 0 0 0 83 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 6 0 15 29 25 0 25 72 8 10
2022 CS 3 19 47 16 6 0 10 24 24 20
2020 CS 13 20 32 23 9 0 3 34 34 185
2020 CS-01 0 8 19 23 35 0 15 68 9 25
2020 CS-02 6 12 33 42 8 0 0 50 17 50
2020 CS-03 16 16 43 21 3 0 2 25 32 60
2020 CS-04 24 41 24 7 3 0 0 10 66 30
2020 CS-05 29 43 14 7 7 0 0 14 71 15
2019 CS 11 17 33 26 12 1 2 38 28 200
2019 CS-01 0 0 19 33 43 5 0 80 0 20
2019 CS-02 0 14 32 35 16 0 4 53 15 55
2019 CS-03 11 18 41 21 7 0 2 28 30 60
2019 CS-04 21 26 31 18 5 0 0 23 46 40
2019 CS-05 42 25 33 0 0 0 0 0 67 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 15 7 21 9 40 0 8 53 24 10
2022 CS 15 32 38 5 0 5 5 6 52 20
2020 CS 21 27 23 20 5 0 3 26 50 185
2020 CS-01 8 8 19 38 19 0 8 63 17 25
2020 CS-02 13 25 30 26 6 0 0 32 38 55
2020 CS-03 25 23 26 19 2 0 5 22 50 55
2020 CS-04 31 48 14 3 0 0 3 4 82 30
2020 CS-05 43 36 14 0 7 0 0 7 79 15
2019 CS 14 28 30 15 9 2 3 24 44 200
2019 CS-01 5 5 40 25 15 10 0 44 11 20
2019 CS-02 7 25 32 21 12 2 2 35 33 55
2019 CS-03 11 33 31 13 7 0 5 21 47 60
2019 CS-04 21 38 23 10 5 0 3 16 61 40
2019 CS-05 50 33 17 0 0 0 0 0 83 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 6 9 8 43 17 0 16 72 18 10
2022 CS 19 31 22 22 0 0 5 24 53 20
2020 CS 22 23 22 17 10 3 3 29 48 180
2020 CS-01 8 8 15 19 31 8 12 62 19 25
2020 CS-02 9 19 30 25 11 6 0 38 30 55
2020 CS-03 23 26 21 19 7 2 2 27 51 55
2020 CS-04 38 34 21 3 0 0 3 4 75 30
2020 CS-05 54 31 15 0 0 0 0 0 85 15
2019 CS 11 20 31 27 9 1 2 36 32 200
2019 CS-01 0 10 19 38 29 5 0 70 10 20
2019 CS-02 11 16 29 30 11 2 2 43 28 55
2019 CS-03 13 20 38 20 7 0 3 27 34 60
2019 CS-04 10 23 33 31 3 0 0 33 33 40
2019 CS-05 25 42 25 8 0 0 0 8 67 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 0 24 37 8 23 0 7 34 26 10
2022 CS 21 15 33 22 0 0 10 24 40 20
2020 CS 25 25 31 12 4 2 2 17 51 185
2020 CS-01 12 19 23 12 15 8 12 33 38 25
2020 CS-02 15 21 36 23 6 0 0 28 36 55
2020 CS-03 33 21 36 9 0 2 0 9 54 60
2020 CS-04 32 46 14 7 0 0 0 7 79 30
2020 CS-05 36 21 36 0 7 0 0 7 57 15
2019 CS 22 28 28 15 3 2 3 19 52 200
2019 CS-01 5 14 29 38 10 5 0 50 20 20
2019 CS-02 11 28 30 19 5 2 5 26 42 55
2019 CS-03 32 25 28 10 2 0 3 12 59 60
2019 CS-04 31 23 41 5 0 0 0 5 54 40
2019 CS-05 25 67 0 8 0 0 0 8 92 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 0 0 30 38 23 0 8 67 0 10
2022 CS 4 12 43 31 0 0 10 35 17 20
2020 CS 4 7 33 41 12 1 2 55 11 185
2020 CS-01 4 12 27 31 15 0 12 52 17 25
2020 CS-02 2 6 42 40 11 0 0 51 8 55
2020 CS-03 5 3 26 50 12 2 2 64 9 60
2020 CS-04 3 10 45 31 10 0 0 41 14 30
2020 CS-05 7 7 29 43 14 0 0 57 14 15
2019 CS 3 14 35 30 15 2 2 46 17 200
2019 CS-01 0 10 38 10 38 5 0 50 10 20
2019 CS-02 0 11 42 25 16 4 4 43 11 55
2019 CS-03 5 15 31 36 10 0 3 47 20 60
2019 CS-04 5 21 31 33 10 0 0 44 26 40
2019 CS-05 0 8 42 33 17 0 0 50 8 10
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 57 15 7 7 15 0 0 72 22 10
2022 CS 21 30 28 7 9 5 0 53 17 20
2020 CS 33 27 21 7 2 8 3 67 10 185
2020 CS-01 27 27 23 0 4 12 8 67 5 25
2020 CS-02 38 28 13 9 2 9 0 73 13 55
2020 CS-03 33 28 21 5 0 9 5 70 6 60
2020 CS-04 41 24 24 7 3 0 0 66 10 30
2020 CS-05 14 21 36 14 7 7 0 38 23 15
2019 CS 37 30 15 5 3 5 6 75 8 200
2019 CS-01 38 29 14 5 10 0 5 70 15 20
2019 CS-02 38 38 12 2 2 7 2 83 4 60
2019 CS-03 34 30 16 5 2 5 8 74 8 60
2019 CS-04 44 21 21 5 0 3 8 71 6 40
2019 CS-05 17 50 8 25 0 0 0 67 25 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 79 0 7 0 15 0 0 79 15 10
2022 CS 29 47 9 0 9 5 0 81 10 20
2020 CS 54 32 8 3 2 1 0 87 5 185
2020 CS-01 46 27 19 4 4 0 0 73 8 25
2020 CS-02 55 34 11 0 0 0 0 89 0 55
2020 CS-03 62 31 0 5 0 2 0 95 5 60
2020 CS-04 52 34 7 0 3 3 0 89 4 30
2020 CS-05 43 29 7 7 14 0 0 71 21 15
2019 CS 58 25 7 7 3 1 0 83 10 200
2019 CS-01 52 19 10 14 5 0 0 71 19 20
2019 CS-02 60 24 7 7 0 2 0 86 7 60
2019 CS-03 53 30 8 5 3 0 0 83 8 60
2019 CS-04 67 21 8 5 0 0 0 87 5 40
2019 CS-05 42 42 0 8 8 0 0 83 17 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 79 0 7 0 15 0 0 79 15 10
2022 CS 31 58 6 4 0 0 0 89 4 20
2020 CS 65 23 6 4 1 1 0 89 5 185
2020 CS-01 62 19 15 4 0 0 0 81 4 25
2020 CS-02 64 25 4 8 0 0 0 89 8 55
2020 CS-03 76 21 2 2 0 0 0 97 2 60
2020 CS-04 62 24 7 0 3 3 0 89 4 30
2020 CS-05 29 36 14 14 7 0 0 64 21 15
2019 CS 61 29 4 4 3 0 0 90 6 200
2019 CS-01 57 29 14 0 0 0 0 86 0 20
2019 CS-02 67 28 2 2 2 0 0 95 3 60
2019 CS-03 52 39 3 3 2 0 0 92 5 60
2019 CS-04 69 21 3 5 3 0 0 90 8 40
2019 CS-05 50 25 8 8 8 0 0 75 17 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 62 9 15 6 9 0 0 70 15 10
2022 CS 31 39 16 4 5 5 0 74 10 20
2020 CS 57 26 8 3 2 3 1 86 5 180
2020 CS-01 50 15 15 4 8 4 4 71 13 25
2020 CS-02 55 30 11 2 0 2 0 87 2 55
2020 CS-03 64 27 4 0 0 5 0 96 0 55
2020 CS-04 62 28 3 0 3 3 0 93 4 30
2020 CS-05 29 36 14 21 0 0 0 64 21 15
2019 CS 48 38 10 3 1 2 1 87 3 200
2019 CS-01 38 43 14 5 0 0 0 81 5 20
2019 CS-02 55 31 7 3 0 2 2 89 4 60
2019 CS-03 36 49 8 2 2 3 0 88 3 60
2019 CS-04 59 33 8 0 0 0 0 92 0 40
2019 CS-05 42 33 17 8 0 0 0 75 8 10

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 31 13 7 9 8 8 23 66 25 10
2022 CS 19 40 13 4 8 16 0 71 14 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 47 6 7 9 8 8 15 69 22 10
2022 CS 19 35 18 4 8 16 0 64 14 20
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 22 8 6 9 0 0 77 15 10
2022 CS 27 41 22 0 5 0 5 72 5 20
2020 CS 59 23 8 4 1 3 3 87 5 185
2020 CS-01 35 35 12 0 4 4 12 82 5 25
2020 CS-02 60 15 13 4 2 2 4 80 6 55
2020 CS-03 69 21 3 3 0 3 0 93 4 60
2020 CS-04 66 28 3 0 0 3 0 96 0 30
2020 CS-05 57 21 7 14 0 0 0 79 14 15
2019 CS 54 27 13 2 1 1 3 84 2 200
2019 CS-01 43 24 14 5 5 5 5 74 11 20
2019 CS-02 50 26 17 2 0 0 5 80 2 60
2019 CS-03 48 36 15 0 0 0 2 85 0 60
2019 CS-04 74 21 3 0 0 0 3 97 0 40
2019 CS-05 58 17 8 8 0 8 0 82 9 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 30 0 0 15 0 0 85 15 10
2022 CS 33 42 6 14 5 0 0 75 19 20
2020 CS 53 25 11 6 2 2 1 80 8 185
2020 CS-01 35 31 19 8 0 4 4 71 8 25
2020 CS-02 55 26 9 2 6 2 0 83 8 55
2020 CS-03 66 17 7 7 0 2 2 86 7 60
2020 CS-04 52 31 10 3 0 3 0 86 4 30
2020 CS-05 29 29 14 21 7 0 0 57 29 15
2019 CS 48 33 11 5 2 1 1 82 7 200
2019 CS-01 52 29 14 0 0 0 5 85 0 20
2019 CS-02 50 31 12 5 0 0 2 82 5 60
2019 CS-03 43 32 17 5 3 0 0 75 8 60
2019 CS-04 49 44 3 5 0 0 0 92 5 40
2019 CS-05 33 33 8 8 8 8 0 73 18 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 70 15 0 0 15 0 0 85 15 10
2022 CS 39 20 20 12 9 0 0 59 21 20
2020 CS 58 19 10 4 4 3 1 80 9 180
2020 CS-01 42 33 13 0 8 0 4 78 9 25
2020 CS-02 60 17 11 8 4 0 0 77 11 55
2020 CS-03 67 14 7 3 2 5 2 87 6 60
2020 CS-04 59 17 10 7 0 7 0 81 7 30
2020 CS-05 43 14 21 0 14 7 0 62 15 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 30 0 6 9 0 0 85 15 10
2022 CS 45 33 0 17 5 0 0 78 22 20
2020 CS 53 26 8 6 4 2 2 82 10 185
2020 CS-01 42 23 12 8 4 4 8 74 13 25
2020 CS-02 60 21 11 2 6 0 0 81 8 55
2020 CS-03 57 26 3 5 3 3 2 87 9 60
2020 CS-04 50 39 11 0 0 0 0 89 0 30
2020 CS-05 36 29 0 29 7 0 0 64 36 15
2019 CS 53 29 10 5 2 1 1 83 7 200
2019 CS-01 52 33 10 0 0 0 5 90 0 20
2019 CS-02 55 22 16 5 0 0 2 79 5 60
2019 CS-03 50 32 10 3 5 0 0 82 8 60
2019 CS-04 54 33 8 5 0 0 0 87 5 40
2019 CS-05 42 33 0 8 8 8 0 82 18 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 54 15 15 0 0 9 7 83 0 10
2022 CS 68 23 4 0 5 0 0 91 5 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 79 7 0 9 6 0 0 85 15 10
2022 CS 40 39 12 0 9 0 0 79 9 20
2020 CS 57 24 10 5 3 0 1 82 8 185
2020 CS-01 42 31 23 0 0 0 4 76 0 25
2020 CS-02 58 26 8 4 4 0 0 85 8 55
2020 CS-03 69 17 7 5 2 0 0 86 7 60
2020 CS-04 55 34 0 7 3 0 0 90 10 30
2020 CS-05 43 7 29 14 7 0 0 50 21 15
2019 CS 61 25 7 3 3 1 1 87 6 200
2019 CS-01 57 24 5 0 10 0 5 85 10 20
2019 CS-02 62 26 7 3 0 0 2 89 4 60
2019 CS-03 62 26 5 5 2 0 0 89 7 60
2019 CS-04 64 23 13 0 0 0 0 87 0 40
2019 CS-05 33 33 8 8 8 8 0 73 18 10

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 79 13 0 0 0 0 8 100 0 10
2022 CS 80 16 0 0 5 0 0 95 5 20
2019 CS 80 11 4 2 1 1 2 93 3 200
2019 CS-01 81 10 5 0 0 0 5 95 0 20
2019 CS-02 79 14 0 2 0 2 3 98 2 60
2019 CS-03 80 8 8 2 2 0 0 89 3 60
2019 CS-04 79 10 3 5 3 0 0 90 8 40
2019 CS-05 75 17 0 0 0 8 0 100 0 10
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 21 0 6 0 41 0 90 10 10
2022 CS 26 25 45 0 4 0 0 51 4 20
2020 CS 29 30 15 7 6 13 1 68 14 185
2020 CS-01 31 35 15 0 0 19 0 81 0 25
2020 CS-02 36 32 9 2 4 17 0 82 7 55
2020 CS-03 29 29 16 5 5 14 2 69 12 60
2020 CS-04 17 24 31 17 7 3 0 43 25 30
2020 CS-05 14 36 0 21 29 0 0 50 50 15
2019 CS 25 36 19 8 4 9 0 67 13 200
2019 CS-01 38 19 14 5 0 24 0 75 6 20
2019 CS-02 31 24 22 7 2 14 0 64 10 60
2019 CS-03 18 46 21 5 3 7 0 68 9 60
2019 CS-04 26 38 18 10 5 3 0 66 16 40
2019 CS-05 17 42 8 8 25 0 0 58 33 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 40 9 13 6 0 32 0 72 9 10
2022 CS 31 15 24 23 7 0 0 46 30 20
2020 CS 26 33 16 11 10 3 1 61 22 185
2020 CS-01 31 38 15 8 4 0 4 72 12 25
2020 CS-02 32 40 8 9 6 6 0 76 16 55
2020 CS-03 28 28 19 12 9 3 2 58 22 60
2020 CS-04 11 29 32 18 11 0 0 39 29 30
2020 CS-05 7 36 14 7 36 0 0 43 43 15
2019 CS 20 35 25 10 8 4 0 57 18 200
2019 CS-01 29 33 14 5 5 14 0 72 11 20
2019 CS-02 22 31 28 10 3 5 0 56 15 60
2019 CS-03 13 43 27 5 10 2 0 58 15 60
2019 CS-04 26 23 31 15 5 0 0 49 21 40
2019 CS-05 17 33 17 8 25 0 0 50 33 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 25 16 13 6 0 41 0 68 10 10
2022 CS 20 32 16 9 18 4 0 55 28 20
2020 CS 22 27 18 13 10 9 1 55 26 180
2020 CS-01 27 38 12 8 4 8 4 74 13 25
2020 CS-02 27 33 13 12 4 12 0 67 17 50
2020 CS-03 21 23 18 14 9 14 2 52 27 55
2020 CS-04 10 21 34 17 17 0 0 31 34 30
2020 CS-05 14 29 14 7 36 0 0 43 43 15
2019 CS 16 29 23 14 10 9 0 49 26 200
2019 CS-01 19 24 19 5 5 29 0 60 13 20
2019 CS-02 21 31 19 10 5 14 0 60 18 60
2019 CS-03 8 36 33 8 11 3 0 46 20 60
2019 CS-04 21 21 21 28 8 3 0 42 37 40
2019 CS-05 8 17 17 33 25 0 0 25 58 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 35 9 7 14 0 35 0 68 21 10
2022 CS 22 36 5 15 22 0 0 57 38 20
2020 CS 22 26 20 20 9 3 1 49 30 185
2020 CS-01 31 23 23 15 4 0 4 56 20 25
2020 CS-02 23 30 17 15 6 8 2 58 23 55
2020 CS-03 26 26 17 21 7 3 0 54 29 60
2020 CS-04 10 17 34 31 7 0 0 28 38 30
2020 CS-05 7 29 0 29 36 0 0 36 64 15
2019 CS 17 34 19 20 8 3 0 52 28 200
2019 CS-01 29 33 5 24 0 10 0 68 26 20
2019 CS-02 19 40 17 17 2 5 0 62 20 60
2019 CS-03 10 33 30 15 11 2 0 43 27 60
2019 CS-04 21 28 13 31 8 0 0 49 38 40
2019 CS-05 8 17 25 25 25 0 0 25 50 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 33 20 6 0 0 41 0 90 0 10
2022 CS 50 27 6 0 0 17 0 93 0 20
2020 CS 58 19 15 2 1 5 1 82 2 180
2020 CS-01 62 12 8 0 4 12 4 86 5 25
2020 CS-02 63 14 14 4 0 4 2 81 4 50
2020 CS-03 55 24 14 0 0 7 0 85 0 60
2020 CS-04 52 24 21 3 0 0 0 76 3 30
2020 CS-05 43 29 29 0 0 0 0 71 0 15
2019 CS 51 26 14 3 0 6 1 82 3 200
2019 CS-01 48 14 19 5 0 5 10 72 6 20
2019 CS-02 53 26 10 0 0 10 0 88 0 60
2019 CS-03 42 35 17 2 0 5 0 81 2 60
2019 CS-04 64 13 13 8 0 3 0 79 8 40
2019 CS-05 58 25 17 0 0 0 0 83 0 10
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 16 41 22 6 6 8 0 62 14 10
2022 CS 16 34 28 15 8 0 0 50 23 20
2020 CS 29 39 17 8 4 3 0 70 12 185
2020 CS-01 31 58 8 4 0 0 0 88 4 25
2020 CS-02 30 42 17 4 2 6 0 76 6 55
2020 CS-03 28 34 17 12 5 3 0 64 18 60
2020 CS-04 25 29 29 14 4 0 0 54 18 30
2020 CS-05 29 43 7 7 14 0 0 71 21 15
2019 CS 25 41 20 9 3 2 0 68 12 200
2019 CS-01 38 38 19 0 0 5 0 80 0 20
2019 CS-02 32 40 19 5 4 0 0 72 9 55
2019 CS-03 15 43 25 12 3 2 0 59 15 60
2019 CS-04 31 41 15 13 0 0 0 72 13 40
2019 CS-05 17 42 17 25 0 0 0 58 25 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 25 23 22 15 6 8 0 53 23 10
2022 CS 16 20 31 13 20 0 0 36 33 20
2020 CS 14 31 23 21 9 3 0 46 31 180
2020 CS-01 28 28 20 16 0 8 0 61 17 25
2020 CS-02 21 40 25 6 8 2 0 62 13 55
2020 CS-03 11 35 19 25 7 4 0 47 33 55
2020 CS-04 3 17 28 45 7 0 0 21 52 30
2020 CS-05 0 14 21 29 36 0 0 14 64 15
2019 CS 13 32 24 22 8 4 0 46 30 200
2019 CS-01 19 24 24 10 5 19 0 53 18 20
2019 CS-02 21 36 24 10 7 2 0 58 18 60
2019 CS-03 7 38 23 23 8 2 0 45 32 60
2019 CS-04 10 23 21 36 8 3 0 34 45 40
2019 CS-05 0 17 42 33 8 0 0 17 42 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 8 36 15 0 9 0 44 16 10
2022 CS 10 45 29 0 12 0 5 57 12 20
2020 CS 34 36 17 5 2 3 3 74 8 185
2020 CS-01 31 19 31 8 4 4 4 54 13 25
2020 CS-02 38 38 11 2 4 6 2 82 6 55
2020 CS-03 32 32 23 5 2 2 5 68 8 55
2020 CS-04 24 55 14 7 0 0 0 79 7 30
2020 CS-05 43 43 0 7 0 0 7 92 8 15
2019 CS 30 43 18 7 1 3 0 74 7 200
2019 CS-01 33 38 19 0 5 5 0 75 5 20
2019 CS-02 34 36 16 12 0 2 0 72 12 60
2019 CS-03 20 51 18 8 0 3 0 73 8 60
2019 CS-04 44 41 15 0 0 0 0 85 0 40
2019 CS-05 17 58 25 0 0 0 0 75 0 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 37 15 0 0 0 0 85 0 10
2022 CS 19 27 43 5 7 0 0 46 12 20
2020 CS 32 36 24 4 2 1 0 69 6 180
2020 CS-01 42 38 21 0 0 0 0 79 0 25
2020 CS-02 34 42 23 2 0 0 0 75 2 55
2020 CS-03 36 29 24 3 3 3 0 68 7 60
2020 CS-04 21 41 28 7 3 0 0 62 10 30
2020 CS-05 14 29 36 14 7 0 0 43 21 15
2019 CS 35 35 22 6 1 1 0 71 7 200
2019 CS-01 33 48 10 5 0 5 0 85 5 20
2019 CS-02 38 33 16 10 2 2 0 72 12 60
2019 CS-03 31 34 31 3 0 0 0 66 3 60
2019 CS-04 44 31 18 8 0 0 0 74 8 40
2019 CS-05 27 55 18 0 0 0 0 82 0 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 25 31 23 9 6 0 6 59 16 10
2022 CS 10 20 36 0 15 15 5 37 19 20
2020 CS 21 22 21 9 9 14 3 53 22 180
2020 CS-01 36 4 28 8 4 12 8 50 15 25
2020 CS-02 27 25 15 10 8 13 2 61 20 50
2020 CS-03 17 33 17 9 5 17 2 62 17 60
2020 CS-04 10 17 34 7 14 14 3 33 25 30
2020 CS-05 7 14 21 14 29 7 7 25 50 15
2019 CS 18 22 25 15 6 11 4 46 25 200
2019 CS-01 33 19 14 10 10 14 0 61 22 20
2019 CS-02 22 22 26 12 7 7 3 50 21 60
2019 CS-03 7 25 30 18 5 11 5 37 27 60
2019 CS-04 21 18 23 15 5 15 3 47 25 40
2019 CS-05 9 27 27 27 0 0 9 40 30 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 16 56 7 6 15 0 0 72 21 10
2022 CS 10 23 41 10 11 5 0 34 22 20
2020 CS 22 30 18 16 11 2 1 53 28 185
2020 CS-01 31 23 23 4 15 4 0 56 20 25
2020 CS-02 23 34 11 17 13 2 0 58 31 55
2020 CS-03 23 32 18 18 9 2 0 55 27 55
2020 CS-04 21 21 24 21 7 3 3 44 30 30
2020 CS-05 7 36 21 14 21 0 0 43 36 15
2019 CS 19 32 22 14 11 3 1 53 25 200
2019 CS-01 19 14 29 10 19 10 0 37 32 20
2019 CS-02 17 36 19 17 10 0 0 53 28 60
2019 CS-03 13 34 25 15 10 2 2 49 25 60
2019 CS-04 36 23 23 10 3 5 0 62 14 40
2019 CS-05 8 50 8 25 8 0 0 58 33 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 77 15 0 0 0 8 0 84 16 10
2022 CS 37 23 22 9 4 0 5 20
2020 CS 51 23 15 4 3 0 4 185
2020 CS-01 65 19 8 0 0 0 8 25
2020 CS-02 55 26 13 4 0 0 2 55
2020 CS-03 48 19 16 3 5 0 9 60
2020 CS-04 41 28 17 7 7 0 0 30
2020 CS-05 43 29 21 7 0 0 0 15
2019 CS 58 23 9 4 3 1 3 200
2019 CS-01 71 14 10 0 0 5 0 20
2019 CS-02 66 16 9 0 3 2 5 60
2019 CS-03 54 25 13 3 2 0 3 60
2019 CS-04 51 28 3 13 3 0 3 40
2019 CS-05 33 33 17 8 8 0 0 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 38 7 0 0 0 22 42 58 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 77 9 6 0 0 0 8 84 16 10
2022 CS 55 5 15 0 0 16 10 20
2020 CS 77 7 7 2 0 4 4 185
2020 CS-01 69 12 8 0 0 4 8 25
2020 CS-02 68 13 8 4 0 4 4 55
2020 CS-03 81 0 5 3 0 5 5 60
2020 CS-04 86 7 3 0 0 3 0 30
2020 CS-05 79 7 14 0 0 0 0 15
2019 CS 76 10 7 2 1 4 2 200
2019 CS-01 62 29 5 0 0 5 0 20
2019 CS-02 72 9 10 0 0 7 2 60
2019 CS-03 78 7 3 2 2 5 3 60
2019 CS-04 90 3 8 0 0 0 0 40
2019 CS-05 83 17 0 0 0 0 0 10

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 64 13 6 0 0 0 17 77 23 10

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 73 13 0 6 0 0 8 79 21 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 16 14 7 9 40 15 0 35 57 10
2022 CS 22 19 10 24 25 0 0 41 49 20
2020 CS 20 21 15 17 21 2 4 44 40 185
2020 CS-01 15 31 12 15 15 8 4 52 35 25
2020 CS-02 21 21 10 19 27 0 2 43 47 50
2020 CS-03 21 19 17 16 21 2 5 43 39 60
2020 CS-04 21 17 21 17 17 0 7 41 37 30
2020 CS-05 21 29 14 14 21 0 0 50 36 15
2019 CS 20 29 16 16 17 2 2 50 34 200
2019 CS-01 19 24 29 10 14 5 0 45 25 20
2019 CS-02 12 21 17 21 29 0 0 33 50 60
2019 CS-03 15 36 15 13 15 3 3 54 30 60
2019 CS-04 38 33 8 10 5 3 3 76 16 40
2019 CS-05 17 33 17 25 8 0 0 50 33 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 15 22 6 9 17 0 56 18 10
2022 CS 15 48 18 10 3 5 0 67 14 20
2020 CS 21 39 21 8 6 5 1 64 14 180
2020 CS-01 20 40 20 4 4 8 4 68 9 25
2020 CS-02 24 43 12 8 4 8 2 74 13 50
2020 CS-03 24 36 24 7 3 5 0 64 11 60
2020 CS-04 17 38 28 10 7 0 0 55 17 30
2020 CS-05 7 29 29 14 21 0 0 36 36 15
2019 CS 24 40 20 8 4 5 1 67 12 195
2019 CS-01 29 38 14 5 5 10 0 74 11 20
2019 CS-02 29 30 23 9 2 5 2 63 12 55
2019 CS-03 16 46 18 8 7 5 0 66 16 60
2019 CS-04 32 42 16 8 0 3 0 76 8 40
2019 CS-05 8 50 33 8 0 0 0 58 8 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 0 13 6 0 26 0 74 8 10
2022 CS 19 50 20 4 3 5 0 72 7 20
2020 CS 39 37 14 3 3 4 1 80 6 185
2020 CS-01 35 38 15 0 4 8 0 79 4 25
2020 CS-02 49 34 9 0 2 4 2 88 2 55
2020 CS-03 40 39 12 0 4 5 0 83 4 55
2020 CS-04 31 38 24 0 3 3 0 71 4 30
2020 CS-05 14 36 14 36 0 0 0 50 36 15
2019 CS 46 37 12 2 2 3 0 85 4 200
2019 CS-01 38 38 14 0 5 5 0 80 5 20
2019 CS-02 45 41 10 0 0 3 0 89 0 60
2019 CS-03 52 31 7 3 5 2 0 85 8 60
2019 CS-04 51 33 13 3 0 0 0 85 3 40
2019 CS-05 33 33 33 0 0 0 0 67 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 39 14 30 0 0 9 9 64 0 10
2022 CS 25 27 25 4 0 12 7 65 4 20
2020 CS 44 34 10 3 2 5 1 83 6 185
2020 CS-01 35 38 8 4 0 12 4 86 5 25
2020 CS-02 45 36 13 0 2 4 0 84 2 55
2020 CS-03 58 19 9 2 4 7 2 85 6 55
2020 CS-04 28 52 10 7 3 0 0 79 10 30
2020 CS-05 21 50 14 14 0 0 0 71 14 15
2019 CS 47 34 13 2 2 3 0 83 3 200
2019 CS-01 48 29 14 0 5 5 0 80 5 20
2019 CS-02 49 35 11 4 0 2 0 86 4 55
2019 CS-03 46 38 10 0 3 3 0 86 3 60
2019 CS-04 55 24 21 0 0 0 0 79 0 40
2019 CS-05 25 42 25 0 0 8 0 73 0 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 30 44 8 0 0 9 9 90 0 10
2022 CS 29 20 18 0 0 33 0 73 0 20
2020 CS 43 31 14 2 2 8 1 81 4 185
2020 CS-01 35 42 15 0 0 8 0 83 0 25
2020 CS-02 45 34 11 0 2 8 0 86 2 55
2020 CS-03 51 23 11 2 2 11 2 84 4 55
2020 CS-04 38 28 17 3 7 7 0 70 11 30
2020 CS-05 21 43 29 7 0 0 0 64 7 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 55 15 15 6 0 0 9 77 7 10
2022 CS 24 40 11 4 0 14 6 81 5 20
2020 CS 43 32 12 3 3 6 2 81 6 180
2020 CS-01 38 19 23 4 0 8 8 68 5 25
2020 CS-02 38 37 13 4 2 6 0 80 6 50
2020 CS-03 50 34 3 0 3 7 2 92 4 60
2020 CS-04 45 28 14 3 3 3 3 78 7 30
2020 CS-05 33 33 17 8 8 0 0 67 17 10

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 0 0 7 9 46 8 31 89 0 10
2022 CS 5 4 13 4 22 17 34 54 19 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 35 0 14 0 0 35 16 71 0 10
2022 CS 5 27 14 0 0 53 0 69 0 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 62 15 8 15 0 0 0 77 15 10
2022 CS 39 38 19 0 4 0 0 77 4 20
2020 CS 46 38 9 4 2 0 0 84 7 180
2020 CS-01 38 46 15 0 0 0 0 85 0 25
2020 CS-02 55 29 14 2 0 0 0 84 2 50
2020 CS-03 52 36 5 5 2 0 0 88 7 60
2020 CS-04 38 48 7 7 0 0 0 86 7 30
2020 CS-05 15 46 8 8 23 0 0 62 31 15
2019 CS 54 31 11 2 1 1 0 86 3 200
2019 CS-01 57 19 14 0 5 5 0 80 5 20
2019 CS-02 53 33 10 3 0 0 0 86 3 60
2019 CS-03 52 40 7 2 0 0 0 92 2 60
2019 CS-04 69 18 8 3 3 0 0 87 5 40
2019 CS-05 25 42 33 0 0 0 0 67 0 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 45 24 17 6 8 0 0 68 15 10
2022 CS 32 23 23 13 8 0 0 55 21 20
2020 CS 34 25 22 10 7 1 0 60 18 180
2020 CS-01 36 24 32 4 4 0 0 60 8 25
2020 CS-02 48 23 17 4 6 2 0 73 10 50
2020 CS-03 31 31 17 14 5 2 0 63 19 60
2020 CS-04 24 17 31 21 7 0 0 41 28 30
2020 CS-05 15 23 23 15 23 0 0 38 38 15
2019 CS 35 31 22 8 4 1 1 66 12 200
2019 CS-01 48 14 38 0 0 0 0 62 0 20
2019 CS-02 38 33 14 10 5 0 0 71 16 60
2019 CS-03 28 39 21 3 7 2 0 68 10 60
2019 CS-04 46 21 21 10 3 0 0 67 13 40
2019 CS-05 8 25 42 25 0 0 0 33 25 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 45 8 41 6 0 0 0 53 6 10
2022 CS 18 46 10 13 12 0 0 64 25 20
2020 CS 35 29 21 8 6 1 0 65 14 180
2020 CS-01 35 35 23 8 0 0 0 69 8 25
2020 CS-02 49 30 11 6 2 2 0 81 8 55
2020 CS-03 35 26 23 7 7 2 0 63 14 55
2020 CS-04 21 24 34 14 7 0 0 45 21 30
2020 CS-05 15 31 23 8 23 0 0 46 31 15
2019 CS 37 30 22 8 4 0 0 67 11 200
2019 CS-01 48 14 33 5 0 0 0 62 5 20
2019 CS-02 39 38 11 9 4 0 0 77 13 55
2019 CS-03 30 38 20 7 7 0 0 67 13 60
2019 CS-04 51 21 18 8 3 0 0 72 10 40
2019 CS-05 8 8 67 17 0 0 0 17 17 10
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 21 47 0 9 17 0 6 73 27 10
2022 CS 23 21 27 13 12 4 0 45 26 20
2020 CS 31 22 23 11 10 1 2 54 22 185
2020 CS-01 38 19 31 8 4 0 0 58 12 25
2020 CS-02 42 26 11 9 11 0 0 68 21 55
2020 CS-03 29 24 26 10 5 2 3 56 16 60
2020 CS-04 17 14 24 24 14 3 3 33 41 30
2020 CS-05 8 8 46 8 31 0 0 15 38 15
2019 CS 34 26 21 11 7 3 1 61 18 200
2019 CS-01 43 19 24 5 10 0 0 62 14 20
2019 CS-02 31 24 17 12 9 5 2 59 22 60
2019 CS-03 28 30 26 10 5 2 0 58 15 60
2019 CS-04 49 18 23 5 3 3 0 68 8 40
2019 CS-05 25 17 8 42 8 0 0 42 50 10

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 CS 30 47 24 10
2022 CS 39 18 43 20
2020 CS 30 30 40 185
2020 CS-01 31 27 42 25
2020 CS-02 19 36 45 55
2020 CS-03 26 36 38 60
2020 CS-04 52 17 31 30
2020 CS-05 50 21 29 15
2019 CS 30 34 37 200
2019 CS-01 24 29 48 20
2019 CS-02 26 38 36 60
2019 CS-03 26 34 39 60
2019 CS-04 41 33 26 40
2019 CS-05 58 0 42 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2020 CS 14 16 57 0 7 5 55
2020 CS-02 20 10 70 0 0 0 10
2020 CS-03 13 27 47 0 7 7 15
2020 CS-04 7 13 67 0 13 0 15
2019 CS 17 19 44 3 5 12 60
2019 CS-02 7 27 53 0 0 13 15
2019 CS-03 19 19 31 6 6 19 15
2019 CS-04 31 13 50 0 6 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 4 96 185
2020 CS-01 0 100 25
2020 CS-04 0 100 30
2019 CS 8 93 200
2019 CS-01 0 100 20
2019 CS-02 9 91 60

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 57 43 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 57 43 15

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 43 57 15

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 36 64 15

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 50 50 15

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 43 57 15

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 50 50 15

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 43 57 15

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 36 64 15

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 50 50 15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 0 100 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 64 36 15

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 21 16 16 4 1 32 11 65 8 185
2020 CS-01 23 8 4 0 0 42 23 89 0 25
2020 CS-02 33 15 13 2 0 35 2 76 3 50
2020 CS-03 16 16 21 3 2 28 16 55 9 60
2020 CS-04 7 34 21 7 0 24 7 60 10 30
2020 CS-05 14 7 14 14 0 43 7 43 29 15
2019 CS 22 18 15 4 3 33 7 65 11 200
2019 CS-01 29 10 19 5 0 38 0 62 8 20
2019 CS-02 26 21 12 5 2 29 5 71 11 60
2019 CS-03 15 21 15 2 3 33 11 65 9 60
2019 CS-04 26 10 15 5 3 36 5 61 13 40
2019 CS-05 8 25 8 8 8 42 0 57 29 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 40 15 7 15 0 23 0 72 19 10
2022 CS 24 26 7 4 4 36 0 78 12 20
2020 CS 31 34 19 3 2 10 1 73 6 180
2020 CS-01 27 23 27 0 0 19 4 65 0 25
2020 CS-02 42 37 12 0 2 8 0 85 2 50
2020 CS-03 33 30 23 4 2 9 0 69 6 55
2020 CS-04 14 48 17 14 0 3 3 67 15 30
2020 CS-05 14 36 21 0 7 21 0 64 9 15
2019 CS 37 36 13 3 3 9 1 80 6 200
2019 CS-01 43 19 10 5 5 19 0 76 12 20
2019 CS-02 33 41 9 5 0 12 0 84 6 60
2019 CS-03 33 46 11 0 2 8 0 86 2 60
2019 CS-04 46 23 23 3 3 3 0 71 5 40
2019 CS-05 25 42 17 0 17 0 0 67 17 10
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 4 96 185
2019 CS 5 96 200
2019 CS-05 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 21 17 15 1 1 35 10 69 3 180
2020 CS-01 19 8 15 0 0 42 15 64 0 25
2020 CS-02 33 16 14 0 0 33 4 78 0 50
2020 CS-03 14 17 17 0 2 34 16 62 3 60
2020 CS-04 10 31 17 3 0 31 7 67 6 30
2020 CS-05 23 8 15 8 0 38 8 57 14 15
2019 CS 24 14 19 2 1 33 8 64 5 200
2019 CS-01 38 0 19 10 0 24 10 57 14 20
2019 CS-02 26 19 21 0 2 28 5 67 3 60
2019 CS-03 16 20 16 0 0 38 10 69 0 60
2019 CS-04 23 5 18 5 0 38 10 55 10 40
2019 CS-05 17 17 17 0 0 50 0 67 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 40 21 7 0 0 32 0 90 0 10
2022 CS 24 24 19 0 0 33 0 71 0 20
2020 CS 36 34 15 2 1 11 1 80 3 185
2020 CS-01 31 27 15 4 0 19 4 75 5 25
2020 CS-02 43 34 11 0 0 11 0 87 0 55
2020 CS-03 36 31 19 0 2 12 0 76 2 60
2020 CS-04 28 41 17 7 0 3 3 74 7 30
2020 CS-05 21 50 7 7 0 14 0 83 8 15
2019 CS 39 29 18 3 2 9 2 75 4 200
2019 CS-01 38 19 14 5 5 14 5 71 12 20
2019 CS-02 34 36 16 0 2 12 0 80 2 60
2019 CS-03 36 33 18 2 0 10 2 78 2 60
2019 CS-04 44 23 21 8 0 3 3 70 8 40
2019 CS-05 50 25 25 0 0 0 0 75 0 10
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 13 6 16 9 0 8 53 47 10
2022 CS 25 47 11 4 3 7 5 20
2020 CS 33 28 21 10 7 0 1 180
2020 CS-01 23 23 23 19 8 0 4 25
2020 CS-02 36 26 23 11 2 0 2 55
2020 CS-03 39 23 21 5 11 0 0 55
2020 CS-04 21 46 14 11 7 0 0 30
2020 CS-05 36 21 29 14 0 0 0 15
2019 CS 23 29 17 12 18 0 2 200
2019 CS-01 38 19 14 19 10 0 0 20
2019 CS-02 31 28 14 12 12 0 3 60
2019 CS-03 16 30 23 7 23 0 2 60
2019 CS-04 21 36 8 15 21 0 0 40
2019 CS-05 17 25 25 8 25 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 56 14 15 8 6 0 0 56 44 10
2022 CS 11 30 22 14 12 6 5 20
2020 CS 20 20 31 16 13 0 1 185
2020 CS-01 27 31 27 12 0 0 4 25
2020 CS-02 11 25 40 13 11 0 0 55
2020 CS-03 33 16 28 10 14 0 0 60
2020 CS-04 10 14 28 31 17 0 0 30
2020 CS-05 7 21 29 14 29 0 0 15
2019 CS 22 29 26 14 9 0 2 200
2019 CS-01 33 43 14 10 0 0 0 20
2019 CS-02 25 42 12 12 4 0 5 55
2019 CS-03 25 28 31 8 8 0 0 60
2019 CS-04 13 10 38 21 18 0 0 40
2019 CS-05 0 8 25 42 25 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 57 15 0 6 6 0 16 67 33 10
2022 CS 12 41 24 7 4 6 5 20
2020 CS 29 23 20 17 10 1 1 185
2020 CS-01 54 15 19 8 0 0 4 25
2020 CS-02 30 30 19 17 4 0 0 55
2020 CS-03 33 24 16 14 12 2 0 60
2020 CS-04 10 17 24 31 17 0 0 30
2020 CS-05 7 14 29 29 21 0 0 15
2019 CS 27 29 20 14 9 0 3 200
2019 CS-01 52 38 5 0 0 0 5 20
2019 CS-02 36 33 12 10 2 0 7 60
2019 CS-03 23 34 25 10 8 0 0 60
2019 CS-04 13 16 37 18 16 0 0 40
2019 CS-05 0 8 8 50 33 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 41 31 0 0 21 0 7 44 56 10
2022 CS 5 24 31 24 10 0 5 20
2020 CS 18 19 27 16 18 0 2 185
2020 CS-01 31 31 27 4 4 0 4 25
2020 CS-02 17 21 30 19 13 0 0 55
2020 CS-03 24 22 26 10 16 0 2 60
2020 CS-04 3 10 24 28 31 0 3 30
2020 CS-05 14 0 21 36 29 0 0 15
2019 CS 18 31 20 17 14 1 2 200
2019 CS-01 33 43 19 0 5 0 0 20
2019 CS-02 14 45 16 10 10 2 3 60
2019 CS-03 25 18 25 18 13 0 2 60
2019 CS-04 10 26 18 26 21 0 0 40
2019 CS-05 8 0 25 42 25 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 50 22 6 0 0 0 22 64 36 10
2022 CS 29 23 16 11 10 0 10 20
2020 CS 40 24 19 6 4 1 6 180
2020 CS-01 62 19 12 0 0 0 8 25
2020 CS-02 42 34 13 4 0 0 8 55
2020 CS-03 50 19 14 7 3 2 5 60
2020 CS-04 15 26 41 11 4 0 4 25
2020 CS-05 7 21 29 14 29 0 0 15
2019 CS 55 20 12 3 5 0 6 200
2019 CS-01 86 5 0 0 0 0 10 20
2019 CS-02 66 21 5 2 0 0 7 60
2019 CS-03 57 17 13 5 3 0 5 60
2019 CS-04 33 36 10 3 10 0 8 40
2019 CS-05 8 8 50 8 25 0 0 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 32 62 6 0 0 0 0 32 68 10
2022 CS 25 49 5 16 4 0 0 20
2020 CS 26 30 22 13 9 1 1 185
2020 CS-01 38 27 27 0 4 0 4 25
2020 CS-02 28 34 19 13 6 0 0 55
2020 CS-03 29 29 24 5 10 2 0 60
2020 CS-04 10 31 24 21 14 0 0 30
2020 CS-05 7 21 21 36 14 0 0 15
2019 CS 39 34 12 11 4 1 1 200
2019 CS-01 57 29 0 14 0 0 0 20
2019 CS-02 47 36 5 7 2 2 2 60
2019 CS-03 41 33 13 8 5 0 0 60
2019 CS-04 28 36 10 18 5 0 3 40
2019 CS-05 0 25 50 17 8 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 39 24 21 0 0 8 7 47 53 10
2022 CS 6 49 31 0 3 6 5 20
2020 CS 28 37 19 8 7 0 2 185
2020 CS-01 46 23 19 8 0 0 4 25
2020 CS-02 29 29 31 8 4 0 0 50
2020 CS-03 34 43 7 7 5 0 3 60
2020 CS-04 7 55 17 10 10 0 0 30
2020 CS-05 21 21 29 7 21 0 0 15
2019 CS 27 38 18 14 3 1 1 200
2019 CS-01 38 43 0 14 0 5 0 20
2019 CS-02 34 34 16 10 2 2 2 60
2019 CS-03 25 34 25 15 2 0 0 60
2019 CS-04 26 36 13 18 8 0 0 40
2019 CS-05 0 58 25 17 0 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 17 37 17 6 6 8 7 20 80 10
2022 CS 11 41 24 13 7 0 5 20
2020 CS 19 37 24 9 10 1 1 180
2020 CS-01 48 16 20 4 8 0 4 25
2020 CS-02 13 48 37 0 2 0 0 50
2020 CS-03 21 40 17 10 10 2 0 60
2020 CS-04 7 34 24 17 17 0 0 30
2020 CS-05 7 43 0 29 21 0 0 15
2019 CS 19 35 25 11 8 2 2 200
2019 CS-01 38 48 5 5 0 5 0 20
2019 CS-02 26 38 19 7 3 2 5 60
2019 CS-03 20 31 26 13 8 2 0 60
2019 CS-04 8 23 33 18 18 0 0 40
2019 CS-05 0 25 50 8 17 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 26 37 15 6 0 8 7 31 69 10
2022 CS 4 47 27 5 7 6 5 20
2020 CS 26 34 21 10 9 0 1 185
2020 CS-01 50 19 15 8 4 0 4 25
2020 CS-02 25 42 25 2 6 0 0 50
2020 CS-03 28 36 14 14 9 0 0 60
2020 CS-04 7 34 28 17 14 0 0 30
2020 CS-05 14 21 36 14 14 0 0 15
2019 CS 27 32 24 9 7 1 1 200
2019 CS-01 52 19 24 0 0 5 0 20
2019 CS-02 37 30 21 5 4 0 4 55
2019 CS-03 16 38 28 10 8 0 0 60
2019 CS-04 23 26 23 21 8 0 0 40
2019 CS-05 17 25 25 8 25 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 57 21 15 0 0 0 7 61 39 10
2022 CS 24 39 27 6 0 0 5 20
2020 CS 35 34 15 8 7 0 1 185
2020 CS-01 46 23 15 4 8 0 4 25
2020 CS-02 31 37 17 12 4 0 0 50
2020 CS-03 43 34 10 3 7 0 2 60
2020 CS-04 24 38 17 14 7 0 0 30
2020 CS-05 29 21 21 14 14 0 0 15
2019 CS 47 30 12 4 6 1 1 200
2019 CS-01 57 29 10 0 0 5 0 20
2019 CS-02 44 30 14 5 5 0 2 55
2019 CS-03 44 38 11 2 5 0 0 60
2019 CS-04 56 21 10 5 8 0 0 40
2019 CS-05 42 25 17 8 8 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 71 7 0 0 6 8 7 85 15 10
2022 CS 60 20 5 5 0 0 10 20
2020 CS 23 39 22 9 6 0 1 185
2020 CS-01 19 50 15 4 8 0 4 25
2020 CS-02 23 49 23 4 2 0 0 55
2020 CS-03 31 40 14 12 3 0 0 60
2020 CS-04 14 21 32 18 14 0 0 30
2020 CS-05 21 7 50 7 14 0 0 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 29 9 0 15 0 0 48 52 10
2022 CS 24 40 18 0 10 3 5 20
2020 CS 22 36 24 13 5 0 1 185
2020 CS-01 31 42 15 8 0 0 4 25
2020 CS-02 15 43 30 9 2 0 0 55
2020 CS-03 31 28 22 10 7 0 2 60
2020 CS-04 7 34 28 21 10 0 0 30
2020 CS-05 29 29 14 21 7 0 0 15
2019 CS 31 34 20 10 5 1 1 200
2019 CS-01 38 43 10 0 5 5 0 20
2019 CS-02 41 36 12 3 3 0 3 60
2019 CS-03 32 35 22 8 3 0 0 60
2019 CS-04 21 18 33 15 13 0 0 40
2019 CS-05 17 25 17 42 0 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 41 28 8 6 9 0 7 45 55 10
2022 CS 52 16 12 12 3 0 5 20
2020 CS 52 32 13 2 0 0 2 185
2020 CS-01 58 31 8 0 0 0 4 25
2020 CS-02 49 32 15 2 0 0 2 55
2020 CS-03 59 28 10 2 0 0 2 60
2020 CS-04 48 28 17 3 0 0 3 30
2020 CS-05 29 57 14 0 0 0 0 15
2019 CS 60 25 7 5 2 1 2 200
2019 CS-01 57 29 5 5 0 5 0 20
2019 CS-02 61 25 5 0 5 0 4 55
2019 CS-03 69 21 3 7 0 0 0 60
2019 CS-04 39 32 18 8 0 0 3 40
2019 CS-05 75 17 0 8 0 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 71 21 0 0 0 0 7 77 23 10
2022 CS 27 54 11 0 4 0 5 20
2020 CS 47 32 15 4 0 0 2 185
2020 CS-01 50 35 12 0 0 0 4 25
2020 CS-02 45 28 19 6 0 0 2 55
2020 CS-03 50 33 14 3 0 0 0 60
2020 CS-04 41 28 17 10 0 0 3 30
2020 CS-05 50 43 7 0 0 0 0 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 72 13 0 0 0 0 16 85 15 10

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 73 7 6 6 0 0 7 79 21 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 48 7 9 6 6 0 24 64 36 10
2022 CS 73 4 5 0 0 6 13 20
2020 CS 86 8 3 0 2 0 2 180
2020 CS-01 92 8 0 0 0 0 0 25
2020 CS-02 79 9 6 0 0 0 6 55
2020 CS-03 84 11 2 0 4 0 0 55
2020 CS-04 97 3 0 0 0 0 0 30
2020 CS-05 79 7 7 0 7 0 0 15
2019 CS 78 11 5 2 1 2 3 200
2019 CS-01 81 14 5 0 0 0 0 20
2019 CS-02 70 16 5 4 0 2 4 55
2019 CS-03 87 3 2 0 0 3 5 60
2019 CS-04 85 3 3 5 3 0 3 40
2019 CS-05 58 33 8 0 0 0 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 78 7 0 0 0 0 16 92 8 10
2022 CS 64 11 10 0 0 0 16 20
2020 CS 77 15 7 1 0 1 1 180
2020 CS-01 73 12 4 4 0 4 4 25
2020 CS-02 76 18 6 0 0 0 0 50
2020 CS-03 81 12 7 0 0 0 0 60
2020 CS-04 83 14 3 0 0 0 0 30
2020 CS-05 50 29 21 0 0 0 0 15
2019 CS 63 27 4 3 1 0 2 200
2019 CS-01 76 24 0 0 0 0 0 20
2019 CS-02 68 28 0 0 0 0 4 55
2019 CS-03 62 28 3 5 0 0 2 60
2019 CS-04 59 23 8 5 3 0 3 40
2019 CS-05 25 50 17 8 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 56 7 15 0 6 0 16 67 33 10
2022 CS 54 10 17 3 0 6 10 20
2020 CS 68 17 9 3 2 1 1 185
2020 CS-01 72 16 4 0 0 4 4 25
2020 CS-02 70 15 13 2 0 0 0 55
2020 CS-03 72 16 7 3 2 0 0 60
2020 CS-04 69 14 14 3 0 0 0 30
2020 CS-05 29 43 7 7 14 0 0 15
2019 CS 65 18 9 4 3 1 2 200
2019 CS-01 67 19 10 0 5 0 0 20
2019 CS-02 67 19 7 4 0 2 2 55
2019 CS-03 74 16 7 2 0 0 2 60
2019 CS-04 59 18 10 5 5 0 3 40
2019 CS-05 33 17 25 17 8 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 60 7 0 0 0 0 33 90 10 10
2022 CS 55 15 14 0 0 6 10 20
2020 CS 67 14 4 1 0 1 13 185
2020 CS-01 56 12 0 0 0 4 28 25
2020 CS-02 72 8 4 0 0 0 17 55
2020 CS-03 76 14 2 0 0 0 9 60
2020 CS-04 62 14 17 0 0 0 7 30
2020 CS-05 36 50 0 14 0 0 0 15
2019 CS 61 14 6 2 1 0 16 195
2019 CS-01 71 14 0 0 0 0 14 20
2019 CS-02 69 4 0 0 0 0 28 55
2019 CS-03 63 15 8 3 0 0 10 60
2019 CS-04 49 21 15 0 3 0 13 40
2019 CS-05 25 50 8 8 8 0 0 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 62 7 8 0 0 0 24 81 19 10
2022 CS 70 4 5 0 0 6 15 20
2020 CS 80 11 4 1 1 2 2 185
2020 CS-01 73 19 0 0 0 4 4 25
2020 CS-02 83 11 4 0 0 2 0 55
2020 CS-03 79 9 4 2 2 2 4 55
2020 CS-04 90 7 3 0 0 0 0 30
2020 CS-05 64 14 21 0 0 0 0 15
2019 CS 73 13 4 2 1 0 8 195
2019 CS-01 57 24 0 0 5 0 14 20
2019 CS-02 82 4 2 0 0 0 13 55
2019 CS-03 72 16 3 3 0 0 5 60
2019 CS-04 72 13 5 5 0 0 5 40
2019 CS-05 91 0 9 0 0 0 0 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 46 30 0 0 8 0 16 54 46 10
2022 CS 59 22 5 6 3 0 5 20
2020 CS 67 21 5 4 2 1 1 185
2020 CS-01 58 19 4 8 4 4 4 25
2020 CS-02 64 28 2 4 0 0 2 55
2020 CS-03 67 21 5 4 4 0 0 55
2020 CS-04 79 7 10 3 0 0 0 30
2020 CS-05 64 21 7 7 0 0 0 15
2019 CS 76 12 5 2 2 0 4 200
2019 CS-01 67 19 5 5 5 0 0 20
2019 CS-02 77 14 2 2 2 0 4 55
2019 CS-03 79 11 3 0 2 0 5 60
2019 CS-04 74 10 13 0 0 0 3 40
2019 CS-05 83 8 8 0 0 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 39 52 0 0 0 0 8 43 57 10
2022 CS 53 16 9 10 3 0 10 20
2020 CS 55 23 15 5 2 0 1 185
2020 CS-01 50 31 12 4 0 0 4 25
2020 CS-02 51 21 21 6 2 0 0 55
2020 CS-03 55 24 17 2 2 0 0 60
2020 CS-04 59 17 10 10 3 0 0 30
2020 CS-05 57 36 0 7 0 0 0 15
2019 CS 52 29 12 4 2 0 2 195
2019 CS-01 52 38 0 5 5 0 0 20
2019 CS-02 63 20 11 2 4 0 2 55
2019 CS-03 44 39 8 7 2 0 0 60
2019 CS-04 51 13 28 5 0 0 3 40
2019 CS-05 45 55 0 0 0 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 16 40 30 15 0 0 0 56 15 10
2022 CS 16 13 44 20 7 0 0 29 27 20
2020 CS 16 35 33 10 6 0 1 51 16 185
2020 CS-01 27 38 19 12 0 0 4 68 12 25
2020 CS-02 9 45 34 8 4 0 0 55 11 55
2020 CS-03 24 33 29 10 3 0 0 57 14 60
2020 CS-04 7 34 41 10 7 0 0 41 17 30
2020 CS-05 7 7 50 14 21 0 0 14 36 15
2019 CS 18 38 29 13 3 1 0 55 16 200
2019 CS-01 29 29 29 10 0 5 0 60 10 20
2019 CS-02 21 48 19 12 0 0 0 69 12 60
2019 CS-03 21 39 26 8 5 0 0 61 13 60
2019 CS-04 10 31 36 18 5 0 0 41 23 40
2019 CS-05 0 8 50 42 0 0 0 8 42 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 9 13 62 7 9 0 0 16 22 10
2022 CS 16 16 34 29 4 0 0 34 32 20
2020 CS 15 19 42 17 7 1 0 24 34 185
2020 CS-01 8 12 38 27 12 4 0 40 20 25
2020 CS-02 13 9 49 25 4 0 0 28 23 55
2020 CS-03 14 17 41 16 12 0 0 28 31 60
2020 CS-04 21 34 38 3 3 0 0 7 55 30
2020 CS-05 31 23 38 8 0 0 0 8 54 15
2019 CS 12 14 41 22 12 1 0 34 25 200
2019 CS-01 10 10 38 19 19 5 0 40 20 20
2019 CS-02 7 12 34 28 19 0 0 47 19 60
2019 CS-03 10 8 53 20 8 0 0 28 18 60
2019 CS-04 8 31 33 21 8 0 0 28 38 40
2019 CS-05 50 8 33 8 0 0 0 8 58 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 47 30 0 6 0 17 0 93 7 10
2022 CS 29 37 10 0 9 15 0 78 10 20
2020 CS 57 34 6 1 1 2 1 93 1 185
2020 CS-01 38 46 8 0 0 4 4 92 0 25
2020 CS-02 55 38 6 2 0 0 0 92 2 55
2020 CS-03 62 28 5 0 2 3 0 93 2 60
2020 CS-04 59 38 3 0 0 0 0 97 0 30
2020 CS-05 71 14 14 0 0 0 0 86 0 15
2019 CS 55 34 6 3 1 2 0 90 4 200
2019 CS-01 52 24 14 5 0 5 0 80 5 20
2019 CS-02 56 35 4 4 2 0 0 91 5 55
2019 CS-03 49 46 2 2 0 2 0 97 2 60
2019 CS-04 64 21 10 3 0 3 0 87 3 40
2019 CS-05 45 45 9 0 0 0 0 91 0 10

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 CS 9 16 51 24 0 10
2022 CS 4 21 42 29 4 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 51 7 0 9 7 0 26 78 22 10
2022 CS 36 37 9 0 9 4 5 81 10 20
2020 CS 51 25 11 3 2 7 2 83 5 185
2020 CS-01 42 31 8 4 0 4 12 86 5 25
2020 CS-02 53 28 6 0 4 9 0 90 4 55
2020 CS-03 60 21 10 2 0 7 0 87 2 60
2020 CS-04 45 21 21 7 0 7 0 70 7 30
2020 CS-05 43 14 21 14 7 0 0 57 21 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 68 7 0 0 16 0 9 82 18 10
2022 CS 25 39 10 4 12 6 5 72 17 20
2020 CS 45 24 11 9 6 3 2 73 16 185
2020 CS-01 38 23 12 8 4 4 12 73 14 25
2020 CS-02 43 32 9 9 4 2 0 77 13 55
2020 CS-03 55 21 7 9 3 3 2 80 13 60
2020 CS-04 38 21 21 7 10 3 0 61 18 30
2020 CS-05 29 21 14 21 14 0 0 50 36 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 68 7 0 0 16 0 9 82 18 10
2022 CS 30 47 0 0 12 6 5 87 13 20
2020 CS 52 30 8 3 3 2 2 85 7 185
2020 CS-01 38 38 4 8 0 4 8 87 9 25
2020 CS-02 50 40 2 2 4 0 2 92 6 50
2020 CS-03 67 21 3 3 2 3 0 91 5 60
2020 CS-04 41 24 24 3 3 3 0 68 7 30
2020 CS-05 29 36 21 0 14 0 0 64 14 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 70 7 7 9 7 0 0 77 16 10
2022 CS 30 29 25 4 9 3 0 61 13 20
2020 CS 37 30 16 10 4 2 1 69 15 185
2020 CS-01 31 38 19 4 0 0 8 75 4 25
2020 CS-02 43 36 9 8 0 4 0 82 8 55
2020 CS-03 45 22 17 9 7 0 0 67 16 60
2020 CS-04 21 34 21 21 3 0 0 55 24 30
2020 CS-05 29 14 21 14 14 7 0 46 31 15
2019 CS 32 35 20 9 4 1 0 67 13 200
2019 CS-01 43 29 19 5 0 5 0 75 5 20
2019 CS-02 41 36 16 5 2 0 0 78 7 60
2019 CS-03 18 46 25 7 5 0 0 64 11 60
2019 CS-04 41 23 18 15 3 0 0 64 18 40
2019 CS-05 0 42 25 17 17 0 0 42 33 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 47 15 5 0 0 0 80 5 60
2020 CS-03 27 55 14 5 0 0 0 82 5 20
2020 CS-04 32 41 18 9 0 0 0 73 9 20
2020 CS-05 46 38 15 0 0 0 0 85 0 15
2019 CS 35 45 8 7 1 1 1 83 9 70
2019 CS-03 21 55 10 3 3 3 3 81 7 30
2019 CS-04 44 41 0 15 0 0 0 85 15 25
2019 CS-05 50 42 8 0 0 0 0 92 0 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CS 19 81 10
2022 CS 8 92 20
2020 CS 9 91 185
2020 CS-01 4 96 25
2020 CS-02 11 89 55
2020 CS-03 9 91 60
2020 CS-04 14 86 30
2020 CS-05 7 93 15
2019 CS 21 79 200
2019 CS-01 14 86 20
2019 CS-02 19 81 60
2019 CS-03 20 80 60
2019 CS-04 31 69 40
2019 CS-05 17 83 10

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 65 35 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 76 24 15
2019 CS 83 17 40
2019 CS-02 82 18 10
2019 CS-03 83 17 10
2019 CS-04 92 8 10

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 62 31 0 8 0 0 0 92 8 15
2019 CS 64 27 0 6 3 0 0 91 9 35
2019 CS-04 64 18 0 9 9 0 0 82 18 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 39 38 9 0 6 0 7 84 7 10
2022 CS 41 41 7 4 5 3 0 84 9 20
2020 CS 57 23 7 5 2 3 4 85 7 185
2020 CS-01 50 23 8 4 4 4 8 83 9 25
2020 CS-02 57 28 6 2 2 2 4 90 4 55
2020 CS-03 69 17 3 5 0 2 3 91 5 60
2020 CS-04 45 24 14 10 0 7 0 74 11 30
2020 CS-05 43 21 14 7 7 0 7 69 15 15
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 CS 7 63 10
2022 CS 4 71 20
2020 CS 25 53 185
2020 CS-01 19 46 25
2020 CS-02 17 62 55
2020 CS-03 22 55 60
2020 CS-04 38 45 30
2020 CS-05 43 50 15

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 37 63 45
2020 CS-03 38 62 15
2020 CS-04 18 82 10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 15 22 20 13 26 0 4 39 41 45
2020 CS-03 15 15 23 23 23 0 0 31 46 15
2020 CS-04 9 18 9 9 45 0 9 30 60 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 20 20 22 30 0 0 28 52 45
2020 CS-03 8 15 23 23 31 0 0 23 54 15
2020 CS-04 9 0 18 36 36 0 0 9 73 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 CS 33 6 7 0 0 8 46 72 28 10
2022 CS 38 14 14 0 0 22 13 20
2020 CS 35 25 16 10 5 1 8 185
2020 CS-01 31 12 23 8 4 4 19 25
2020 CS-02 40 21 13 13 2 0 11 55
2020 CS-03 36 33 14 7 7 0 3 60
2020 CS-04 28 21 21 17 7 0 7 30
2020 CS-05 36 43 21 0 0 0 0 15
2019 CS 35 21 13 9 17 1 5 195
2019 CS-01 43 24 5 14 5 5 5 20
2019 CS-02 38 21 14 7 13 0 7 55
2019 CS-03 27 20 20 5 25 0 2 60
2019 CS-04 33 23 10 10 18 0 5 40
2019 CS-05 42 25 0 17 17 0 0 10
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