2024 Public Service Employee Survey Results for Correctional Service Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 40 12 11 17 0 0 59 28 130
2024 Health care practitioners 14 45 7 22 11 0 0 59 33 545
2024 Intelligence analysts 23 31 1 31 13 0 0 55 44 55
2024 Compliance, inspection and enforcement 19 40 4 19 18 0 0 59 37 145
2024 Communications or public affairs 47 40 2 5 7 0 0 87 11 80
2024 Access to information and privacy 53 26 0 18 2 0 0 79 21 50
2024 Security 8 35 8 26 23 0 0 42 49 1220
2024 Science and technology 22 51 8 9 10 0 0 72 19 25
2024 Library services 10 48 0 20 23 0 0 58 42 20
2024 Legal services 12 48 4 19 18 0 0 60 37 40
2024 Administration and operations 36 46 4 10 4 0 0 82 14 1155
2024 Human resources 35 48 6 8 3 0 0 83 11 430
2024 Financial management 42 42 5 8 2 0 0 84 10 255
2024 Procurement 36 43 9 4 8 0 0 80 12 85
2024 Real property 26 48 8 19 0 0 0 73 19 60
2024 Material management 27 48 9 13 3 0 0 75 16 85
2024 Information management 33 45 10 10 2 0 0 77 13 130
2024 Information technology 37 45 5 10 3 0 0 82 13 230
2024 Internal audit 51 39 0 10 0 0 0 90 10 25
2024 Evaluation 17 56 8 9 11 0 0 73 20 95
2024 Data sciences 42 38 3 17 0 0 0 80 17 35
2024 Policy 30 48 0 18 4 0 0 78 22 80
2024 Project management 32 52 2 7 7 0 0 84 14 200
2024 Other services to the public 23 43 9 16 9 0 0 66 25 285
2024 None of the above 22 45 6 15 11 0 1 67 26 890
2022 Client contact centre 27 47 6 10 10 0 0 74 21 155
2022 Health care practitioners 21 48 5 17 9 0 0 69 26 575
2022 Federal regulators 23 59 0 0 19 0 0 81 19 15
2022 Compliance, inspection and enforcement 20 44 9 19 8 0 0 64 27 150
2022 Communications or public affairs 22 53 8 10 6 0 0 75 16 50
2022 Access to information and privacy 53 36 2 4 4 0 0 90 8 100
2022 Security 10 43 8 21 18 0 0 53 39 1390
2022 Science and technology 31 39 16 15 0 0 0 70 15 25
2022 Library services 15 54 0 31 0 0 0 69 31 15
2022 Legal services 28 53 3 15 1 0 0 81 16 45
2022 Administration and operations 36 48 3 10 3 0 0 84 13 1195
2022 Human resources 47 39 4 8 2 0 0 86 10 415
2022 Financial management 33 48 7 9 2 0 0 81 12 235
2022 Procurement 29 39 5 19 7 0 0 68 26 85
2022 Real property 20 50 8 17 6 0 0 70 22 60
2022 Material management 33 42 7 14 4 0 0 75 18 100
2022 Information management 48 38 4 5 5 0 0 86 10 160
2022 Information technology 38 48 5 5 3 0 0 87 8 225
2022 Internal audit 61 39 0 0 0 0 0 100 0 25
2022 Evaluation 23 55 5 15 2 0 0 79 17 85
2022 Data sciences 49 43 0 7 0 0 0 93 7 25
2022 Policy 33 49 6 6 5 0 0 82 12 95
2022 Project management 29 53 5 10 4 0 0 82 14 190
2022 Other services to the public 23 54 7 10 5 0 1 78 16 285
2022 None of the above 20 50 5 15 9 0 1 71 24 880
2020 Client contact centre 19 51 13 13 4 0 0 69 17 160
2020 Health care practitioners 22 52 5 17 3 0 0 74 21 800
2020 Federal regulators 31 41 0 28 0 0 0 72 28 15
2020 Compliance, inspection and enforcement 20 45 5 22 8 0 0 65 30 205
2020 Communications or public affairs 34 44 5 13 4 0 0 78 17 75
2020 Access to information and privacy 36 39 6 14 6 0 0 75 19 50
2020 Security 14 48 10 19 9 0 0 62 28 1820
2020 Science and technology 32 40 5 23 0 0 0 72 23 30
2020 Library services 26 44 16 10 4 0 0 70 14 20
2020 Legal services 21 50 4 18 5 0 2 73 24 50
2020 Administration and operations 34 46 6 11 3 0 0 80 14 1560
2020 Human resources 30 47 6 13 4 0 0 77 17 470
2020 Financial management 32 51 3 14 1 0 0 83 14 330
2020 Procurement 40 41 6 6 8 0 0 81 13 100
2020 Real property 30 48 8 6 6 0 0 79 13 85
2020 Material management 36 49 5 7 2 0 0 85 10 145
2020 Information management 35 51 4 8 2 0 0 86 10 185
2020 Information technology 44 41 5 8 1 1 0 85 9 280
2020 Internal audit 14 75 0 11 0 0 0 89 11 25
2020 Evaluation 14 58 7 19 2 0 0 71 21 95
2020 Data sciences 43 46 0 10 0 0 0 90 10 30
2020 Policy 32 47 3 12 6 0 0 79 18 100
2020 Project management 34 46 4 13 3 0 0 80 16 195
2020 Other services to the public 27 49 7 13 4 0 0 76 17 355
2020 None of the above 23 50 6 15 6 0 0 73 21 1355

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 30 4 1 6 0 1 89 7 130
2024 Health care practitioners 71 15 5 4 3 0 2 88 7 545
2024 Intelligence analysts 56 23 3 9 3 6 0 84 13 55
2024 Compliance, inspection and enforcement 73 13 6 0 4 3 1 90 4 145
2024 Communications or public affairs 64 19 2 12 2 0 0 83 14 80
2024 Access to information and privacy 66 25 3 3 2 0 2 93 5 50
2024 Security 58 18 9 3 5 1 7 82 9 1220
2024 Science and technology 57 32 6 5 0 0 0 89 5 25
2024 Library services 76 5 6 0 0 0 14 93 0 20
2024 Legal services 67 14 9 2 6 0 3 83 8 45
2024 Administration and operations 76 14 4 2 1 0 3 93 3 1155
2024 Human resources 72 16 5 3 2 0 1 89 6 430
2024 Financial management 73 17 2 2 3 0 2 93 5 255
2024 Procurement 70 22 3 2 1 0 3 94 3 85
2024 Real property 59 24 6 7 0 0 4 86 8 60
2024 Material management 77 11 10 1 1 0 0 88 2 85
2024 Information management 73 14 5 3 3 0 3 90 5 125
2024 Information technology 68 17 5 7 2 0 2 87 9 230
2024 Internal audit 58 27 0 11 4 0 0 85 15 25
2024 Evaluation 66 24 1 4 2 0 3 93 6 95
2024 Data sciences 64 21 7 7 0 0 0 86 7 35
2024 Policy 73 9 3 5 9 0 1 83 14 80
2024 Project management 58 24 6 8 2 0 1 83 10 200
2024 Other services to the public 74 15 5 1 1 0 4 92 2 285
2024 None of the above 71 15 6 1 3 0 4 89 5 890

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 25 7 6 4 0 1 83 10 130
2024 Health care practitioners 67 18 5 5 4 0 2 87 8 545
2024 Intelligence analysts 58 13 14 11 4 0 0 71 15 55
2024 Compliance, inspection and enforcement 72 15 7 1 1 3 0 91 3 145
2024 Communications or public affairs 56 18 6 14 5 0 0 74 19 80
2024 Access to information and privacy 66 21 3 4 4 0 2 89 8 50
2024 Security 60 19 8 3 5 0 5 84 8 1215
2024 Science and technology 53 18 12 11 5 0 0 72 16 25
2024 Library services 76 5 6 0 0 0 14 93 0 20
2024 Legal services 68 21 2 4 6 0 0 89 9 45
2024 Administration and operations 71 17 6 3 1 0 2 90 5 1150
2024 Human resources 61 22 6 6 3 1 1 85 9 430
2024 Financial management 64 21 6 5 3 0 2 86 8 255
2024 Procurement 66 24 4 1 2 0 4 93 3 85
2024 Real property 57 29 5 5 0 0 4 90 5 60
2024 Material management 74 12 11 1 1 0 1 87 2 85
2024 Information management 69 19 6 4 3 0 0 87 7 125
2024 Information technology 65 18 6 7 2 0 3 85 9 230
2024 Internal audit 58 26 0 12 4 0 0 85 15 25
2024 Evaluation 47 26 5 15 4 0 2 75 20 95
2024 Data sciences 72 17 5 3 3 0 0 89 6 35
2024 Policy 65 15 11 5 1 0 2 82 7 80
2024 Project management 56 26 3 9 5 0 1 83 14 200
2024 Other services to the public 74 14 4 1 1 0 5 93 3 285
2024 None of the above 68 17 6 3 2 0 3 88 5 890

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 32 8 14 25 0 0 54 39 130
2024 Health care practitioners 16 29 8 21 25 0 0 46 46 545
2024 Intelligence analysts 29 24 9 23 14 0 0 53 38 55
2024 Compliance, inspection and enforcement 31 28 4 17 20 0 0 59 37 145
2024 Communications or public affairs 48 26 5 13 6 0 2 76 19 75
2024 Access to information and privacy 38 20 5 24 12 0 0 59 36 50
2024 Security 11 24 12 23 29 0 0 35 52 1220
2024 Science and technology 20 25 24 8 23 0 0 45 31 25
2024 Library services 31 25 6 25 14 0 0 55 39 20
2024 Legal services 9 42 9 27 13 0 0 51 40 45
2024 Administration and operations 41 33 7 12 7 0 0 73 20 1150
2024 Human resources 37 26 10 14 13 0 0 63 27 430
2024 Financial management 48 30 8 9 4 0 1 79 13 255
2024 Procurement 51 23 19 5 3 0 0 73 8 85
2024 Real property 26 45 7 14 7 0 1 72 21 60
2024 Material management 42 37 9 7 6 0 0 79 12 85
2024 Information management 24 37 10 16 11 1 1 62 27 125
2024 Information technology 42 29 6 12 9 0 1 72 22 230
2024 Internal audit 44 40 4 7 5 0 0 85 12 25
2024 Evaluation 20 43 6 12 18 0 0 63 31 95
2024 Data sciences 33 32 6 8 20 0 0 66 29 35
2024 Policy 22 24 5 23 24 0 1 47 48 80
2024 Project management 32 33 11 11 12 0 0 66 23 200
2024 Other services to the public 24 33 13 18 11 0 0 58 30 285
2024 None of the above 29 30 9 14 18 0 0 58 32 890
2022 Client contact centre 30 28 10 14 17 0 1 59 31 155
2022 Health care practitioners 23 32 7 22 15 0 0 55 37 575
2022 Federal regulators 43 29 0 9 19 0 0 72 28 15
2022 Compliance, inspection and enforcement 23 36 7 23 11 0 0 60 33 150
2022 Communications or public affairs 31 34 10 17 5 0 2 66 23 50
2022 Access to information and privacy 45 30 8 8 5 0 4 78 13 100
2022 Security 12 30 12 22 24 0 0 43 45 1395
2022 Science and technology 28 37 18 9 7 0 0 65 17 25
2022 Library services 10 53 5 27 5 0 0 63 32 15
2022 Legal services 29 39 6 10 16 0 0 68 26 45
2022 Administration and operations 40 37 7 10 5 0 0 77 15 1195
2022 Human resources 48 32 10 5 4 0 1 81 9 415
2022 Financial management 41 35 8 9 5 0 1 77 15 230
2022 Procurement 39 38 9 9 6 0 0 77 15 85
2022 Real property 30 42 13 6 8 0 0 72 14 60
2022 Material management 39 41 8 9 3 0 0 80 12 100
2022 Information management 51 28 10 5 6 0 1 80 10 160
2022 Information technology 39 30 11 12 6 1 2 71 19 225
2022 Internal audit 41 38 14 4 4 0 0 78 8 25
2022 Evaluation 14 54 13 12 7 0 0 68 18 85
2022 Data sciences 36 23 11 16 9 0 4 62 27 25
2022 Policy 36 38 3 13 9 0 0 74 22 95
2022 Project management 37 41 7 8 6 0 1 79 14 190
2022 Other services to the public 32 37 8 13 11 0 0 69 23 280
2022 None of the above 26 36 8 15 13 0 1 63 29 875
2020 Client contact centre 21 36 19 16 7 0 0 57 24 165
2020 Health care practitioners 23 38 10 20 9 0 0 61 29 795
2020 Federal regulators 31 46 10 0 14 0 0 76 14 15
2020 Compliance, inspection and enforcement 26 36 8 20 10 0 0 62 30 205
2020 Communications or public affairs 24 49 10 7 9 0 0 73 17 75
2020 Access to information and privacy 45 26 10 16 4 0 0 71 19 50
2020 Security 16 34 13 22 15 0 0 50 37 1820
2020 Science and technology 30 34 11 18 3 0 3 67 22 30
2020 Library services 17 45 11 22 4 0 0 63 26 20
2020 Legal services 29 31 11 22 7 0 0 60 29 50
2020 Administration and operations 39 38 7 12 4 0 0 77 16 1560
2020 Human resources 35 42 7 14 3 0 0 77 16 470
2020 Financial management 37 37 12 11 2 0 1 75 13 330
2020 Procurement 47 31 3 12 6 0 0 78 19 100
2020 Real property 36 38 13 7 7 0 0 74 14 85
2020 Material management 43 39 7 6 5 0 0 82 10 145
2020 Information management 31 44 7 11 6 1 1 76 17 185
2020 Information technology 37 44 8 9 2 0 0 81 11 280
2020 Internal audit 29 49 7 15 0 0 0 78 15 25
2020 Evaluation 21 38 15 23 3 0 0 59 26 95
2020 Data sciences 56 37 0 6 0 0 0 94 6 30
2020 Policy 30 39 5 18 7 0 0 69 26 100
2020 Project management 41 37 7 10 3 0 1 80 13 195
2020 Other services to the public 31 38 8 15 8 0 0 70 23 355
2020 None of the above 28 37 12 15 8 0 0 65 23 1355
2019 Client contact centre 20 34 13 19 14 0 0 55 33 145
2019 Health care practitioners 21 36 11 19 12 0 0 57 31 700
2019 Federal regulators 37 36 0 11 16 0 0 73 27 15
2019 Compliance, inspection and enforcement 28 39 11 12 10 0 0 67 22 180
2019 Communications or public affairs 48 30 6 10 5 0 0 79 15 65
2019 Access to information and privacy 48 38 0 14 0 0 0 86 14 55
2019 Security 14 34 13 21 17 0 0 48 39 2050
2019 Science and technology 46 37 4 4 10 0 0 82 14 25
2019 Library services 23 45 7 12 12 0 0 68 24 15
2019 Legal services 24 52 0 8 15 0 0 76 24 40
2019 Administration and operations 42 36 7 11 5 0 0 78 15 1390
2019 Human resources 43 35 6 13 2 0 0 78 15 440
2019 Financial management 45 42 3 7 4 0 0 87 10 320
2019 Procurement 31 37 11 13 5 0 2 71 19 85
2019 Real property 33 47 8 8 4 0 0 80 12 85
2019 Material management 38 37 7 10 7 1 0 75 17 155
2019 Information management 45 32 10 10 2 0 0 78 12 165
2019 Information technology 43 40 8 5 4 0 0 83 9 240
2019 Internal audit 67 15 0 15 4 0 0 81 19 25
2019 Evaluation 32 33 6 18 12 0 0 64 30 85
2019 Data sciences 50 30 0 20 0 0 0 80 20 25
2019 Policy 35 41 4 17 3 0 0 76 19 95
2019 Project management 43 32 6 15 3 1 1 76 18 175
2019 Other services to the public 34 37 9 14 5 0 0 72 19 330
2019 None of the above 29 34 10 15 11 0 0 64 26 1390

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 27 16 16 18 0 1 50 34 130
2024 Health care practitioners 17 37 14 19 13 0 0 54 32 545
2024 Intelligence analysts 19 41 19 5 16 0 0 60 21 55
2024 Compliance, inspection and enforcement 18 28 13 25 16 0 0 46 41 145
2024 Communications or public affairs 39 39 11 6 4 0 1 79 9 80
2024 Access to information and privacy 34 34 6 16 9 0 0 69 26 50
2024 Security 8 27 16 24 24 0 0 35 49 1215
2024 Science and technology 7 41 8 20 25 0 0 48 44 25
2024 Library services 9 58 18 10 5 0 0 67 15 20
2024 Legal services 9 27 13 33 17 0 0 36 51 45
2024 Administration and operations 25 38 11 17 9 0 0 63 26 1150
2024 Human resources 34 36 11 12 6 0 1 71 18 430
2024 Financial management 29 42 14 8 5 0 1 72 13 255
2024 Procurement 33 34 13 14 5 0 0 68 19 85
2024 Real property 18 40 12 17 13 0 0 57 30 60
2024 Material management 26 36 15 14 9 0 0 62 23 85
2024 Information management 24 44 10 10 11 0 1 69 21 125
2024 Information technology 32 37 17 7 7 0 0 69 14 230
2024 Internal audit 34 53 8 6 0 0 0 86 6 25
2024 Evaluation 13 35 18 22 12 0 0 48 34 95
2024 Data sciences 35 44 4 10 8 0 0 78 18 35
2024 Policy 28 41 11 10 10 0 0 68 20 80
2024 Project management 22 40 12 19 6 0 1 62 26 200
2024 Other services to the public 18 38 11 19 14 0 0 56 33 285
2024 None of the above 19 35 12 17 16 0 0 54 33 890
2022 Client contact centre 22 36 17 8 17 0 0 59 24 155
2022 Health care practitioners 17 41 12 18 12 0 0 58 30 575
2022 Federal regulators 17 24 0 36 23 0 0 41 59 15
2022 Compliance, inspection and enforcement 12 27 17 29 16 0 0 39 44 150
2022 Communications or public affairs 22 55 6 13 4 0 0 77 17 50
2022 Access to information and privacy 39 40 6 8 8 0 0 78 16 100
2022 Security 10 31 12 23 25 0 0 40 48 1390
2022 Science and technology 31 40 15 11 0 0 2 73 12 25
2022 Library services 7 44 22 27 0 0 0 51 27 15
2022 Legal services 22 57 3 6 12 0 0 79 17 45
2022 Administration and operations 23 42 11 16 8 0 0 65 24 1195
2022 Human resources 36 39 9 10 6 0 0 75 16 415
2022 Financial management 26 38 11 18 7 0 0 64 25 235
2022 Procurement 30 36 7 15 11 0 0 66 27 85
2022 Real property 15 40 14 27 5 0 0 55 31 60
2022 Material management 27 36 12 15 10 0 1 63 25 100
2022 Information management 34 37 11 15 3 0 0 71 18 160
2022 Information technology 26 39 13 15 6 0 0 65 22 225
2022 Internal audit 46 33 5 3 9 0 4 82 13 25
2022 Evaluation 20 42 12 21 6 0 0 61 27 85
2022 Data sciences 27 51 6 16 0 0 0 77 16 25
2022 Policy 25 43 6 22 2 0 2 69 25 95
2022 Project management 20 46 12 13 9 0 0 66 22 190
2022 Other services to the public 21 43 12 15 9 0 0 63 24 280
2022 None of the above 16 37 12 20 14 0 1 53 34 875
2020 Client contact centre 15 39 20 17 7 0 2 55 25 165
2020 Health care practitioners 22 44 13 14 7 0 0 66 22 790
2020 Federal regulators 27 32 5 36 0 0 0 59 36 15
2020 Compliance, inspection and enforcement 19 45 11 16 8 0 0 65 25 200
2020 Communications or public affairs 36 37 14 9 4 0 0 72 13 75
2020 Access to information and privacy 31 40 8 18 4 0 0 71 21 50
2020 Security 11 34 14 23 17 0 0 46 40 1815
2020 Science and technology 26 43 18 14 0 0 0 69 14 30
2020 Library services 17 26 34 19 4 0 0 43 23 20
2020 Legal services 24 32 20 12 11 0 0 56 24 50
2020 Administration and operations 26 40 13 14 6 0 0 67 20 1550
2020 Human resources 31 38 14 12 5 0 1 69 17 460
2020 Financial management 33 43 13 8 2 0 1 77 10 330
2020 Procurement 29 43 5 18 5 0 0 72 23 100
2020 Real property 14 50 18 12 6 0 0 63 19 85
2020 Material management 25 45 7 10 13 0 0 70 23 145
2020 Information management 29 39 15 10 6 0 1 69 17 185
2020 Information technology 23 43 15 13 4 0 1 67 17 280
2020 Internal audit 47 30 15 4 4 0 0 77 7 25
2020 Evaluation 13 40 21 21 5 0 0 53 26 90
2020 Data sciences 31 31 14 19 6 0 0 62 25 30
2020 Policy 37 39 3 14 7 0 0 76 21 100
2020 Project management 33 36 17 9 5 0 0 69 14 195
2020 Other services to the public 24 40 16 14 6 0 0 64 20 355
2020 None of the above 20 39 13 18 9 0 0 60 27 1355
2019 Client contact centre 12 44 14 14 15 0 0 56 30 145
2019 Health care practitioners 20 45 10 18 7 0 0 65 25 700
2019 Federal regulators 11 43 15 17 15 0 0 54 31 15
2019 Compliance, inspection and enforcement 13 43 14 18 12 0 0 56 30 180
2019 Communications or public affairs 38 44 8 10 0 0 0 82 10 65
2019 Access to information and privacy 32 40 13 8 8 0 0 72 16 55
2019 Security 12 38 12 22 15 0 0 51 37 2050
2019 Science and technology 28 47 10 4 11 0 0 75 15 25
2019 Library services 32 36 14 12 6 0 0 67 18 15
2019 Legal services 15 36 16 34 0 0 0 51 34 40
2019 Administration and operations 22 46 11 14 6 0 0 69 20 1390
2019 Human resources 22 42 12 17 6 0 0 64 23 445
2019 Financial management 28 47 11 12 2 0 0 75 14 320
2019 Procurement 31 27 15 19 7 0 1 58 26 85
2019 Real property 18 35 18 22 7 0 0 53 29 85
2019 Material management 22 37 12 15 14 1 0 59 29 155
2019 Information management 29 42 14 10 4 0 1 72 14 165
2019 Information technology 19 36 17 21 8 0 0 55 28 240
2019 Internal audit 44 41 4 11 0 0 0 85 11 25
2019 Evaluation 7 45 19 27 2 0 0 52 29 85
2019 Data sciences 17 30 12 26 12 0 4 49 39 25
2019 Policy 23 47 12 13 4 0 0 71 17 90
2019 Project management 24 38 12 21 4 1 0 63 25 175
2019 Other services to the public 19 42 15 16 7 0 0 61 23 325
2019 None of the above 16 42 12 19 11 0 0 58 30 1390

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 33 11 12 25 0 0 52 37 130
2024 Health care practitioners 19 36 15 17 12 0 0 55 30 545
2024 Intelligence analysts 20 29 20 16 14 0 0 49 31 55
2024 Compliance, inspection and enforcement 17 34 9 25 15 0 0 52 40 145
2024 Communications or public affairs 44 39 8 5 4 0 0 82 10 80
2024 Access to information and privacy 51 18 5 9 15 0 1 70 25 50
2024 Security 7 22 12 26 32 0 0 30 58 1220
2024 Science and technology 18 48 9 8 16 0 0 66 24 25
2024 Library services 14 54 0 16 17 0 0 68 32 20
2024 Legal services 19 28 17 12 23 0 0 48 36 45
2024 Administration and operations 33 40 10 11 5 0 0 73 17 1155
2024 Human resources 44 33 10 6 6 1 0 78 12 430
2024 Financial management 41 37 11 7 3 1 1 80 9 255
2024 Procurement 37 42 10 6 6 0 0 79 11 85
2024 Real property 39 39 7 13 2 0 0 78 14 60
2024 Material management 28 46 8 8 9 0 0 74 18 85
2024 Information management 31 41 6 12 8 0 1 73 21 125
2024 Information technology 46 32 10 7 4 0 0 78 11 230
2024 Internal audit 38 33 20 5 4 0 0 71 9 25
2024 Evaluation 15 38 13 19 14 0 0 54 33 95
2024 Data sciences 45 34 10 4 7 0 0 79 11 35
2024 Policy 29 32 17 12 8 0 2 62 20 80
2024 Project management 34 38 10 11 6 0 0 72 18 200
2024 Other services to the public 20 37 16 16 11 0 0 57 27 285
2024 None of the above 22 36 10 16 16 0 1 58 32 890
2022 Client contact centre 26 37 15 9 12 0 0 63 21 150
2022 Health care practitioners 20 44 11 15 10 0 0 64 25 570
2022 Federal regulators 17 41 0 41 0 0 0 59 41 15
2022 Compliance, inspection and enforcement 13 34 10 27 16 0 0 47 42 150
2022 Communications or public affairs 46 43 6 5 0 0 0 89 5 50
2022 Access to information and privacy 44 32 15 7 0 0 3 78 7 100
2022 Security 10 32 14 19 25 0 0 42 43 1390
2022 Science and technology 50 32 7 7 4 0 0 82 11 25
2022 Library services 19 50 5 13 12 0 0 69 26 15
2022 Legal services 31 36 13 12 8 0 0 68 20 45
2022 Administration and operations 37 40 10 9 4 0 0 77 13 1195
2022 Human resources 50 33 10 4 2 0 1 84 6 415
2022 Financial management 39 41 8 6 4 0 0 81 11 230
2022 Procurement 35 40 6 14 5 0 0 75 19 85
2022 Real property 27 46 11 9 7 0 0 73 16 60
2022 Material management 33 38 13 11 5 0 1 72 15 100
2022 Information management 43 36 12 5 3 0 1 80 8 160
2022 Information technology 37 43 4 10 3 0 2 82 14 225
2022 Internal audit 59 24 0 0 17 0 0 83 17 25
2022 Evaluation 16 54 12 13 5 0 0 70 18 85
2022 Data sciences 33 56 0 11 0 0 0 89 11 25
2022 Policy 36 40 11 9 3 0 0 76 12 95
2022 Project management 43 34 11 7 5 0 0 77 12 190
2022 Other services to the public 26 41 11 12 10 0 0 68 22 280
2022 None of the above 21 37 14 15 12 0 1 59 27 880
2020 Client contact centre 20 42 14 20 5 0 0 62 25 165
2020 Health care practitioners 24 44 11 14 6 0 0 68 20 790
2020 Federal regulators 17 42 9 33 0 0 0 59 33 15
2020 Compliance, inspection and enforcement 22 41 12 19 7 0 0 62 26 200
2020 Communications or public affairs 48 30 14 5 3 0 0 78 8 75
2020 Access to information and privacy 43 35 14 6 2 0 0 78 8 50
2020 Security 14 35 15 21 16 0 0 48 37 1805
2020 Science and technology 37 34 21 7 0 0 0 71 7 30
2020 Library services 22 35 30 13 0 0 0 57 13 20
2020 Legal services 35 30 10 11 13 0 0 65 24 50
2020 Administration and operations 38 38 10 10 4 0 0 76 14 1550
2020 Human resources 44 36 10 8 3 0 0 79 11 465
2020 Financial management 44 37 9 7 3 0 0 81 9 325
2020 Procurement 46 30 5 14 5 0 0 76 19 100
2020 Real property 36 42 4 10 8 0 0 79 18 85
2020 Material management 37 39 10 8 6 0 0 75 14 145
2020 Information management 38 41 6 10 3 1 0 80 14 185
2020 Information technology 35 45 10 7 1 1 1 82 9 275
2020 Internal audit 46 24 19 11 0 0 0 70 11 25
2020 Evaluation 20 47 16 15 2 0 0 67 17 95
2020 Data sciences 57 26 10 3 0 0 4 86 3 30
2020 Policy 40 42 5 7 5 1 0 83 12 100
2020 Project management 47 36 9 5 4 0 0 82 9 195
2020 Other services to the public 31 36 14 14 4 0 0 67 19 355
2020 None of the above 25 38 11 17 8 0 0 64 25 1345
2019 Client contact centre 19 41 14 14 12 0 0 60 26 145
2019 Health care practitioners 23 39 13 17 8 0 0 62 25 695
2019 Federal regulators 17 46 5 16 16 0 0 63 32 15
2019 Compliance, inspection and enforcement 14 39 12 21 14 0 0 53 35 180
2019 Communications or public affairs 63 31 3 3 0 0 0 94 3 65
2019 Access to information and privacy 53 37 6 3 0 0 0 90 3 55
2019 Security 14 35 14 21 15 0 0 49 36 2040
2019 Science and technology 43 37 10 4 6 0 0 80 10 25
2019 Library services 18 51 19 12 0 0 0 69 12 15
2019 Legal services 19 46 10 23 2 0 0 66 25 40
2019 Administration and operations 35 41 9 11 4 0 0 76 15 1385
2019 Human resources 43 37 10 8 1 0 0 81 9 435
2019 Financial management 46 38 9 6 2 0 0 84 8 315
2019 Procurement 32 34 21 8 4 0 1 67 12 85
2019 Real property 32 43 8 10 7 0 0 74 17 85
2019 Material management 30 43 9 8 10 1 0 73 18 155
2019 Information management 43 36 11 7 2 0 0 80 9 165
2019 Information technology 38 36 15 6 3 0 1 75 10 235
2019 Internal audit 63 15 8 15 0 0 0 78 15 25
2019 Evaluation 15 38 25 19 4 0 0 53 23 85
2019 Data sciences 58 33 8 0 0 0 0 92 0 25
2019 Policy 40 36 12 5 7 1 0 77 11 90
2019 Project management 41 40 8 6 4 1 0 82 10 175
2019 Other services to the public 24 42 13 12 7 0 0 67 20 330
2019 None of the above 24 38 11 16 11 0 0 62 27 1390

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 24 10 7 35 0 1 47 43 130
2024 Health care practitioners 23 35 12 14 16 0 0 58 30 545
2024 Intelligence analysts 31 26 12 4 27 0 0 57 31 55
2024 Compliance, inspection and enforcement 18 26 11 11 34 0 0 44 45 145
2024 Communications or public affairs 47 32 12 4 6 0 0 79 10 80
2024 Access to information and privacy 50 27 3 7 12 0 0 77 19 50
2024 Security 10 19 17 19 33 1 1 30 53 1220
2024 Science and technology 28 21 31 6 14 0 0 49 20 25
2024 Library services 34 46 10 0 5 5 0 85 5 20
2024 Legal services 23 18 14 19 26 0 0 41 45 45
2024 Administration and operations 38 31 9 10 11 0 0 69 21 1155
2024 Human resources 45 29 8 7 10 0 0 74 18 425
2024 Financial management 47 31 10 8 4 1 0 78 12 255
2024 Procurement 46 38 8 7 1 0 0 84 8 85
2024 Real property 36 37 9 11 7 0 0 73 19 60
2024 Material management 46 32 13 4 5 0 0 78 9 85
2024 Information management 37 32 9 8 13 0 1 70 21 125
2024 Information technology 51 27 8 5 8 1 0 79 13 230
2024 Internal audit 42 20 22 9 7 0 0 62 16 25
2024 Evaluation 15 22 11 18 33 0 0 37 51 95
2024 Data sciences 40 32 7 13 8 0 0 72 22 35
2024 Policy 31 28 14 9 18 0 0 60 27 80
2024 Project management 38 35 6 10 9 1 0 74 20 200
2024 Other services to the public 27 32 9 12 20 0 0 59 32 285
2024 None of the above 27 29 11 12 20 0 0 57 32 890
2022 Client contact centre 28 37 11 5 17 0 1 66 22 155
2022 Health care practitioners 27 39 11 10 12 0 0 67 22 575
2022 Federal regulators 17 55 0 4 23 0 0 73 27 15
2022 Compliance, inspection and enforcement 17 30 13 21 18 0 0 47 39 150
2022 Communications or public affairs 38 34 8 8 11 0 0 73 19 50
2022 Access to information and privacy 53 31 4 4 8 0 0 84 12 100
2022 Security 14 28 17 17 24 0 1 42 41 1395
2022 Science and technology 25 46 22 0 4 0 3 73 5 25
2022 Library services 40 43 7 0 10 0 0 82 10 15
2022 Legal services 21 54 4 3 18 0 0 75 21 45
2022 Administration and operations 37 34 11 9 8 0 0 72 18 1195
2022 Human resources 55 26 7 6 7 0 0 80 13 415
2022 Financial management 36 32 10 12 9 0 1 68 22 235
2022 Procurement 37 34 11 12 6 0 0 71 18 85
2022 Real property 26 37 9 10 17 0 1 64 27 60
2022 Material management 39 35 7 8 8 3 1 77 16 100
2022 Information management 47 29 10 10 2 0 0 77 13 160
2022 Information technology 43 32 12 5 7 1 0 76 12 225
2022 Internal audit 41 48 0 4 7 0 0 89 11 25
2022 Evaluation 19 31 23 20 6 0 1 51 26 85
2022 Data sciences 47 31 10 4 7 0 0 78 12 25
2022 Policy 31 41 4 13 11 0 0 72 24 95
2022 Project management 45 30 8 5 12 0 0 75 17 190
2022 Other services to the public 30 33 13 14 9 0 1 63 23 285
2022 None of the above 26 33 11 15 14 0 1 60 29 875
2020 Client contact centre 29 34 15 13 9 0 0 64 21 160
2020 Health care practitioners 29 36 11 14 9 0 0 66 23 795
2020 Federal regulators 25 60 6 10 0 0 0 85 10 15
2020 Compliance, inspection and enforcement 29 35 11 14 11 0 0 64 25 205
2020 Communications or public affairs 47 31 12 4 6 0 0 78 10 75
2020 Access to information and privacy 53 31 10 6 0 0 0 84 6 50
2020 Security 15 26 20 18 21 0 1 41 39 1810
2020 Science and technology 42 28 18 8 3 0 0 70 11 30
2020 Library services 39 36 16 9 0 0 0 75 9 20
2020 Legal services 35 30 14 9 12 0 0 65 22 50
2020 Administration and operations 41 32 11 10 5 0 0 73 15 1555
2020 Human resources 52 31 9 5 4 0 0 83 9 470
2020 Financial management 48 34 11 5 2 0 1 82 7 330
2020 Procurement 47 32 10 3 6 0 2 80 10 100
2020 Real property 28 44 7 19 1 1 0 73 20 85
2020 Material management 41 31 12 11 5 0 1 72 16 145
2020 Information management 48 32 12 4 4 0 0 80 8 185
2020 Information technology 46 34 12 5 2 0 0 80 8 280
2020 Internal audit 63 25 4 4 4 0 0 89 7 25
2020 Evaluation 30 39 8 18 5 0 0 69 23 95
2020 Data sciences 76 15 7 3 0 0 0 90 3 30
2020 Policy 51 28 8 7 5 0 0 79 12 100
2020 Project management 51 29 12 5 3 0 0 80 8 195
2020 Other services to the public 35 34 14 9 7 1 0 70 16 355
2020 None of the above 30 32 14 13 11 0 1 63 24 1355
2019 Client contact centre 25 32 18 7 15 0 2 59 23 145
2019 Health care practitioners 31 35 11 13 9 0 0 67 23 700
2019 Federal regulators 32 20 11 17 20 0 0 53 36 15
2019 Compliance, inspection and enforcement 24 37 9 15 13 0 1 62 29 180
2019 Communications or public affairs 57 28 4 9 1 1 0 86 10 65
2019 Access to information and privacy 53 21 17 3 6 0 0 74 9 55
2019 Security 15 29 19 16 19 0 0 45 36 2050
2019 Science and technology 51 28 11 4 7 0 0 79 10 25
2019 Library services 51 24 19 6 0 0 0 76 6 15
2019 Legal services 25 27 12 17 19 0 0 52 36 40
2019 Administration and operations 40 36 8 8 7 0 0 77 15 1390
2019 Human resources 49 31 9 7 4 0 0 80 11 440
2019 Financial management 48 33 10 6 2 0 0 82 9 320
2019 Procurement 32 37 20 6 3 0 1 70 10 85
2019 Real property 31 46 9 9 6 0 0 76 15 85
2019 Material management 35 35 15 8 6 1 1 71 14 155
2019 Information management 51 31 8 5 4 0 1 83 9 165
2019 Information technology 44 40 11 4 0 0 0 84 5 240
2019 Internal audit 74 15 0 11 0 0 0 89 11 25
2019 Evaluation 26 46 13 10 5 0 0 72 15 85
2019 Data sciences 51 28 14 8 0 0 0 78 8 25
2019 Policy 38 36 9 14 3 1 0 75 17 90
2019 Project management 44 32 12 6 5 1 1 77 11 175
2019 Other services to the public 34 35 15 10 5 0 1 69 16 325
2019 None of the above 30 31 15 12 12 0 1 61 24 1390

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 37 13 8 19 0 0 60 28 130
2024 Health care practitioners 21 40 17 10 11 0 0 61 22 545
2024 Intelligence analysts 22 35 20 4 19 0 0 57 23 55
2024 Compliance, inspection and enforcement 20 37 12 9 22 0 0 57 31 145
2024 Communications or public affairs 47 30 8 6 9 0 0 77 15 80
2024 Access to information and privacy 48 34 4 8 6 0 0 82 14 50
2024 Security 10 21 16 17 35 1 0 32 52 1220
2024 Science and technology 26 22 12 12 28 0 0 48 40 25
2024 Library services 52 43 0 5 0 0 0 95 5 20
2024 Legal services 15 39 5 12 28 0 0 55 41 45
2024 Administration and operations 34 42 10 6 7 0 0 77 13 1155
2024 Human resources 33 40 11 10 6 0 0 74 16 430
2024 Financial management 39 41 13 4 3 0 0 81 7 255
2024 Procurement 39 38 15 8 1 0 0 76 9 85
2024 Real property 32 42 10 13 3 0 0 74 16 60
2024 Material management 37 32 20 2 9 0 0 69 11 85
2024 Information management 30 45 13 5 6 1 0 76 11 125
2024 Information technology 44 32 11 8 5 0 0 76 12 230
2024 Internal audit 18 51 10 8 12 0 0 69 20 25
2024 Evaluation 15 48 13 13 11 0 0 63 24 95
2024 Data sciences 38 50 2 8 0 2 0 90 8 35
2024 Policy 27 29 18 12 15 0 0 56 27 80
2024 Project management 39 36 11 10 4 0 0 75 15 200
2024 Other services to the public 31 37 16 6 11 0 0 68 16 285
2024 None of the above 27 39 12 8 14 0 0 66 21 895
2022 Client contact centre 29 42 9 6 14 0 0 71 20 155
2022 Health care practitioners 28 42 13 10 7 0 0 70 17 570
2022 Federal regulators 30 33 0 14 23 0 0 63 37 15
2022 Compliance, inspection and enforcement 22 43 14 10 11 0 0 65 21 150
2022 Communications or public affairs 29 38 13 14 6 0 0 66 21 50
2022 Access to information and privacy 45 36 6 6 6 0 0 81 13 100
2022 Security 14 30 15 12 29 0 0 44 41 1395
2022 Science and technology 20 47 21 11 0 0 0 68 11 25
2022 Library services 51 24 7 0 11 6 0 80 12 15
2022 Legal services 22 46 12 12 8 0 0 67 21 45
2022 Administration and operations 36 40 13 7 5 0 0 76 11 1195
2022 Human resources 41 42 8 5 5 0 0 82 9 415
2022 Financial management 31 44 13 8 4 0 0 75 12 235
2022 Procurement 38 37 12 4 8 0 0 75 12 85
2022 Real property 20 58 6 6 10 0 0 78 16 60
2022 Material management 33 41 13 6 7 0 1 74 13 100
2022 Information management 41 43 6 8 2 1 0 84 10 160
2022 Information technology 38 40 11 7 4 0 0 78 11 225
2022 Internal audit 32 47 21 0 0 0 0 79 0 25
2022 Evaluation 22 54 16 7 2 0 0 76 9 85
2022 Data sciences 31 58 0 11 0 0 0 89 11 25
2022 Policy 39 35 10 11 5 0 0 74 16 90
2022 Project management 40 39 6 8 6 0 0 79 14 190
2022 Other services to the public 31 42 12 8 6 0 0 74 14 285
2022 None of the above 28 40 12 8 11 0 1 68 19 875
2020 Client contact centre 28 31 15 16 10 0 0 59 26 160
2020 Health care practitioners 32 43 10 12 3 0 0 74 15 795
2020 Federal regulators 17 28 41 0 14 0 0 45 14 15
2020 Compliance, inspection and enforcement 24 46 15 7 7 0 0 70 14 205
2020 Communications or public affairs 42 35 11 10 1 0 0 77 11 75
2020 Access to information and privacy 42 38 14 6 0 0 0 80 6 50
2020 Security 14 30 16 16 24 0 0 43 40 1820
2020 Science and technology 33 40 13 12 0 3 0 75 12 30
2020 Library services 57 36 7 0 0 0 0 93 0 20
2020 Legal services 34 39 11 9 7 0 0 73 16 50
2020 Administration and operations 38 40 11 7 4 0 0 78 11 1555
2020 Human resources 38 44 8 5 5 0 0 82 10 470
2020 Financial management 40 41 12 5 2 0 0 81 8 330
2020 Procurement 48 30 12 4 5 0 0 78 9 100
2020 Real property 37 44 11 4 5 0 0 81 8 85
2020 Material management 32 43 14 5 5 1 0 76 11 140
2020 Information management 41 34 15 6 3 0 0 75 10 180
2020 Information technology 37 42 14 5 2 0 0 79 7 280
2020 Internal audit 46 31 12 11 0 0 0 77 11 25
2020 Evaluation 25 43 18 11 3 0 0 68 14 95
2020 Data sciences 50 37 0 10 3 0 0 87 13 30
2020 Policy 44 32 9 11 3 0 0 76 15 100
2020 Project management 42 34 14 5 4 0 0 77 9 195
2020 Other services to the public 39 40 10 5 6 0 0 79 10 355
2020 None of the above 33 37 14 9 8 0 0 70 16 1355
2019 Client contact centre 29 39 9 10 12 0 0 68 23 145
2019 Health care practitioners 30 41 14 8 7 0 0 71 15 700
2019 Federal regulators 27 38 0 20 16 0 0 64 36 15
2019 Compliance, inspection and enforcement 24 44 12 7 13 0 0 68 20 175
2019 Communications or public affairs 42 51 4 1 1 0 0 93 3 65
2019 Access to information and privacy 40 39 15 7 0 0 0 79 7 55
2019 Security 14 31 19 14 23 0 0 45 37 2050
2019 Science and technology 33 35 22 4 6 0 0 68 10 25
2019 Library services 75 18 7 0 0 0 0 93 0 15
2019 Legal services 21 36 6 24 14 0 0 57 37 40
2019 Administration and operations 39 41 10 6 4 0 0 80 10 1390
2019 Human resources 36 41 13 5 5 0 0 77 10 445
2019 Financial management 40 43 10 5 2 0 0 84 7 320
2019 Procurement 27 44 15 9 5 0 0 71 14 85
2019 Real property 30 38 16 12 5 0 0 68 17 85
2019 Material management 29 44 16 6 4 1 0 73 10 155
2019 Information management 43 32 16 5 4 0 0 76 9 165
2019 Information technology 29 44 15 6 5 0 0 74 11 240
2019 Internal audit 42 27 11 4 16 0 0 69 20 25
2019 Evaluation 24 59 8 5 2 1 0 84 7 85
2019 Data sciences 32 39 8 13 8 0 0 71 21 25
2019 Policy 38 35 7 13 8 0 0 73 20 95
2019 Project management 40 35 13 9 3 1 0 75 12 175
2019 Other services to the public 35 41 12 9 3 0 0 76 12 325
2019 None of the above 32 38 12 8 10 0 0 71 17 1390

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 23 14 10 35 0 0 41 45 130
2024 Health care practitioners 14 29 18 18 21 0 0 43 39 545
2024 Intelligence analysts 31 22 6 17 24 0 0 53 41 55
2024 Compliance, inspection and enforcement 13 29 16 8 33 0 3 43 41 145
2024 Communications or public affairs 43 32 12 9 5 0 0 75 13 80
2024 Access to information and privacy 41 32 7 9 11 0 0 74 19 50
2024 Security 5 14 14 16 51 0 0 19 67 1220
2024 Science and technology 12 41 11 16 20 0 0 54 36 25
2024 Library services 24 37 15 10 14 0 0 61 24 20
2024 Legal services 16 24 13 6 41 0 0 40 47 45
2024 Administration and operations 32 31 13 11 13 0 0 63 24 1150
2024 Human resources 34 34 14 10 8 0 0 68 18 430
2024 Financial management 37 40 9 8 5 1 0 78 13 255
2024 Procurement 30 45 17 3 3 3 0 77 6 85
2024 Real property 21 32 20 11 16 0 0 53 27 60
2024 Material management 33 28 20 7 10 0 1 62 18 85
2024 Information management 28 31 21 10 7 3 0 61 18 125
2024 Information technology 36 35 16 8 5 0 0 71 13 230
2024 Internal audit 34 28 12 18 7 0 0 62 25 25
2024 Evaluation 6 30 21 22 21 0 0 36 43 95
2024 Data sciences 44 39 4 4 8 0 0 84 12 35
2024 Policy 25 28 16 12 19 0 0 53 31 80
2024 Project management 29 37 12 11 11 0 0 66 22 200
2024 Other services to the public 21 29 15 16 19 0 0 50 35 285
2024 None of the above 17 29 16 14 24 0 0 46 38 890
2022 Client contact centre 16 32 9 21 22 0 0 48 43 150
2022 Health care practitioners 19 33 17 13 18 0 0 51 31 575
2022 Federal regulators 20 31 7 0 41 0 0 52 41 15
2022 Compliance, inspection and enforcement 14 20 21 19 25 1 0 34 45 150
2022 Communications or public affairs 20 43 12 15 11 0 0 63 25 50
2022 Access to information and privacy 41 32 12 6 8 0 0 73 14 100
2022 Security 7 18 14 16 43 0 0 25 60 1395
2022 Science and technology 23 37 12 18 10 0 0 60 28 25
2022 Library services 9 54 20 5 12 0 0 64 17 15
2022 Legal services 23 30 16 16 16 0 0 52 32 45
2022 Administration and operations 29 34 14 11 12 0 0 63 23 1195
2022 Human resources 43 31 10 10 6 0 0 74 16 415
2022 Financial management 28 33 16 13 10 0 0 61 23 235
2022 Procurement 29 33 17 9 12 0 0 62 21 85
2022 Real property 11 32 25 16 15 0 2 43 31 60
2022 Material management 28 31 9 17 14 1 0 59 31 100
2022 Information management 38 31 15 11 5 0 0 69 16 160
2022 Information technology 28 43 15 7 7 0 0 71 14 225
2022 Internal audit 37 41 11 8 4 0 0 78 12 25
2022 Evaluation 15 33 21 19 13 0 0 47 32 85
2022 Data sciences 32 44 6 13 5 0 0 77 17 25
2022 Policy 36 27 14 11 13 0 0 62 24 95
2022 Project management 32 32 16 10 10 0 0 64 21 190
2022 Other services to the public 21 29 17 13 20 1 0 50 33 285
2022 None of the above 19 29 17 14 19 1 1 49 34 880
2020 Client contact centre 23 26 10 24 17 0 0 49 41 165
2020 Health care practitioners 18 35 16 19 11 0 0 53 31 795
2020 Federal regulators 8 47 31 14 0 0 0 55 14 15
2020 Compliance, inspection and enforcement 15 40 12 17 17 0 0 55 33 205
2020 Communications or public affairs 43 34 10 8 5 0 0 77 13 75
2020 Access to information and privacy 31 43 10 10 6 0 0 73 17 50
2020 Security 8 20 17 20 34 0 0 29 54 1820
2020 Science and technology 35 38 21 6 0 0 0 73 6 30
2020 Library services 23 43 16 14 4 0 0 65 18 20
2020 Legal services 29 36 16 9 11 0 0 65 19 50
2020 Administration and operations 31 36 12 11 9 0 0 68 20 1550
2020 Human resources 36 38 12 10 5 0 0 74 15 470
2020 Financial management 30 41 15 10 3 0 0 72 14 325
2020 Procurement 38 34 14 8 6 0 1 72 14 100
2020 Real property 18 30 27 17 6 1 0 49 23 85
2020 Material management 29 38 12 12 9 0 0 66 22 145
2020 Information management 33 39 17 9 3 0 0 71 12 185
2020 Information technology 28 44 16 9 4 0 0 71 13 280
2020 Internal audit 37 38 15 7 3 0 0 75 11 25
2020 Evaluation 18 40 22 13 6 0 0 58 19 95
2020 Data sciences 54 28 6 7 6 0 0 82 13 30
2020 Policy 40 33 11 11 5 0 0 73 16 100
2020 Project management 39 33 15 8 5 0 0 72 13 195
2020 Other services to the public 27 32 16 12 12 0 0 59 24 355
2020 None of the above 19 34 15 13 17 0 0 54 31 1355
2019 Client contact centre 14 32 16 20 19 0 0 46 39 145
2019 Health care practitioners 20 35 15 17 12 0 0 55 29 700
2019 Federal regulators 32 27 22 14 5 0 0 59 19 15
2019 Compliance, inspection and enforcement 16 31 21 13 19 0 0 47 33 175
2019 Communications or public affairs 46 39 11 3 1 0 0 85 4 65
2019 Access to information and privacy 35 37 11 13 5 0 0 72 18 55
2019 Security 7 23 16 21 32 0 0 30 53 2050
2019 Science and technology 24 45 10 8 14 0 0 68 22 25
2019 Library services 29 34 24 6 6 0 0 64 12 15
2019 Legal services 21 25 7 26 22 0 0 46 48 40
2019 Administration and operations 29 39 13 11 8 0 0 68 19 1390
2019 Human resources 31 38 13 13 5 0 0 69 18 445
2019 Financial management 34 37 14 10 3 0 0 72 14 320
2019 Procurement 19 39 26 8 8 0 0 58 16 85
2019 Real property 19 36 22 16 7 0 0 56 22 85
2019 Material management 19 39 13 22 8 1 0 58 30 155
2019 Information management 29 36 18 11 6 0 0 65 17 165
2019 Information technology 26 43 14 13 4 0 0 69 17 240
2019 Internal audit 41 30 11 8 11 0 0 70 19 25
2019 Evaluation 12 41 27 15 5 0 0 53 20 85
2019 Data sciences 30 38 13 15 4 0 0 67 19 25
2019 Policy 27 42 13 14 4 0 0 69 18 90
2019 Project management 28 45 11 9 7 1 0 73 15 175
2019 Other services to the public 24 35 14 17 10 0 0 59 27 325
2019 None of the above 19 33 16 15 17 0 0 52 32 1390

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 31 23 11 13 0 1 52 24 130
2024 Health care practitioners 22 46 13 12 7 1 0 68 19 545
2024 Intelligence analysts 26 35 8 15 8 0 8 66 25 55
2024 Compliance, inspection and enforcement 24 45 9 12 10 0 0 69 22 145
2024 Communications or public affairs 45 38 7 6 2 0 1 84 8 80
2024 Access to information and privacy 56 31 0 6 7 0 0 87 13 50
2024 Security 13 34 19 18 16 0 0 48 34 1220
2024 Science and technology 11 52 0 24 12 0 0 64 36 25
2024 Library services 53 39 2 5 0 0 0 93 5 20
2024 Legal services 17 49 1 11 22 0 0 66 33 45
2024 Administration and operations 34 45 8 8 4 0 0 79 12 1155
2024 Human resources 40 39 8 8 4 0 0 80 12 430
2024 Financial management 42 43 9 4 2 0 0 85 6 255
2024 Procurement 30 50 11 9 0 0 0 80 9 85
2024 Real property 35 37 11 14 3 0 0 72 17 60
2024 Material management 29 49 11 5 7 0 0 77 12 85
2024 Information management 33 43 7 10 7 0 0 76 17 130
2024 Information technology 35 46 7 7 5 0 0 81 12 230
2024 Internal audit 37 36 16 11 0 0 0 73 11 20
2024 Evaluation 22 52 11 11 4 0 0 74 15 95
2024 Data sciences 37 46 8 9 0 0 0 83 9 35
2024 Policy 33 36 10 14 5 2 0 70 19 80
2024 Project management 25 46 9 9 10 0 0 72 19 200
2024 Other services to the public 30 45 11 9 5 0 0 75 14 285
2024 None of the above 26 43 10 10 10 0 1 70 20 890
2022 Client contact centre 25 37 16 9 13 0 0 62 22 155
2022 Health care practitioners 24 47 15 10 5 0 0 71 14 575
2022 Federal regulators 37 30 0 33 0 0 0 67 33 15
2022 Compliance, inspection and enforcement 18 46 16 13 7 0 0 64 20 150
2022 Communications or public affairs 26 48 6 17 3 0 0 75 20 50
2022 Access to information and privacy 46 39 7 7 0 1 0 86 7 100
2022 Security 15 38 15 16 16 0 0 53 31 1395
2022 Science and technology 48 30 9 13 0 0 0 78 13 25
2022 Library services 28 48 12 12 0 0 0 75 12 15
2022 Legal services 19 53 9 14 5 0 0 72 19 45
2022 Administration and operations 35 44 9 8 4 0 0 79 12 1195
2022 Human resources 41 39 7 11 2 0 0 81 13 415
2022 Financial management 31 45 14 8 2 0 0 76 10 235
2022 Procurement 34 39 14 10 3 0 0 73 13 85
2022 Real property 11 48 13 15 13 0 0 59 28 60
2022 Material management 33 41 11 11 5 0 0 74 16 100
2022 Information management 40 37 12 7 4 0 0 77 11 160
2022 Information technology 28 42 15 9 3 1 0 71 13 225
2022 Internal audit 40 45 0 15 0 0 0 85 15 25
2022 Evaluation 22 54 13 9 1 0 0 77 10 85
2022 Data sciences 29 50 7 14 0 0 0 79 14 25
2022 Policy 32 46 8 11 2 0 0 78 13 95
2022 Project management 30 44 12 10 5 0 0 73 15 190
2022 Other services to the public 32 46 7 10 5 1 0 79 14 285
2022 None of the above 29 44 13 9 5 0 1 74 14 880
2020 Client contact centre 23 34 20 14 9 0 0 57 23 160
2020 Health care practitioners 24 45 15 12 4 0 0 69 16 795
2020 Federal regulators 36 45 14 5 0 0 0 81 5 15
2020 Compliance, inspection and enforcement 28 48 10 11 3 0 0 76 14 200
2020 Communications or public affairs 38 38 14 4 5 0 0 77 9 75
2020 Access to information and privacy 35 41 17 4 4 0 0 76 8 50
2020 Security 13 37 20 18 12 0 0 50 30 1810
2020 Science and technology 39 23 28 9 0 0 0 62 9 30
2020 Library services 23 52 16 9 0 0 0 74 9 20
2020 Legal services 34 40 11 8 7 0 0 74 16 50
2020 Administration and operations 35 42 11 9 3 0 0 77 12 1545
2020 Human resources 39 40 11 6 4 0 0 79 10 465
2020 Financial management 40 44 8 7 1 0 0 83 8 325
2020 Procurement 36 41 9 8 6 0 0 77 14 100
2020 Real property 18 53 16 6 7 0 0 71 13 85
2020 Material management 30 47 12 9 2 0 0 77 11 140
2020 Information management 37 40 13 8 2 0 0 77 10 180
2020 Information technology 24 47 14 12 2 0 0 71 15 280
2020 Internal audit 29 48 15 7 0 0 0 78 7 25
2020 Evaluation 19 50 17 9 4 0 0 70 13 90
2020 Data sciences 37 45 0 10 9 0 0 81 19 30
2020 Policy 38 42 8 7 6 0 0 79 13 100
2020 Project management 33 39 14 9 5 0 0 72 14 195
2020 Other services to the public 36 41 10 9 4 0 0 77 13 355
2020 None of the above 29 39 12 13 7 0 0 69 19 1345
2019 Client contact centre 20 40 20 12 9 0 0 59 21 145
2019 Health care practitioners 25 46 13 12 4 0 0 71 16 695
2019 Federal regulators 32 43 8 16 0 0 0 76 16 15
2019 Compliance, inspection and enforcement 26 45 10 9 11 0 0 71 19 175
2019 Communications or public affairs 49 34 11 6 0 0 0 83 6 65
2019 Access to information and privacy 48 36 5 9 2 0 0 84 11 55
2019 Security 12 37 20 19 12 0 0 49 30 2040
2019 Science and technology 25 41 24 10 0 0 0 66 10 25
2019 Library services 44 24 14 19 0 0 0 67 19 15
2019 Legal services 14 51 10 25 0 0 0 65 25 40
2019 Administration and operations 33 46 10 9 3 0 0 79 11 1385
2019 Human resources 32 42 12 10 4 0 0 74 14 445
2019 Financial management 39 42 11 7 0 0 0 81 8 315
2019 Procurement 22 47 20 7 3 0 0 70 10 85
2019 Real property 17 33 25 17 8 0 0 50 25 85
2019 Material management 28 42 16 10 5 1 0 70 15 150
2019 Information management 32 45 12 8 3 0 0 77 11 165
2019 Information technology 19 50 16 11 4 0 0 69 15 240
2019 Internal audit 51 34 0 4 11 0 0 85 15 25
2019 Evaluation 22 52 15 9 1 0 0 74 10 85
2019 Data sciences 27 40 4 29 0 0 0 67 29 25
2019 Policy 25 45 20 9 1 0 0 70 10 90
2019 Project management 24 44 16 14 2 1 0 68 16 170
2019 Other services to the public 31 44 12 9 4 0 0 76 12 330
2019 None of the above 25 43 12 13 7 0 0 68 20 1380

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 36 12 4 19 0 0 65 23 130
2024 Health care practitioners 31 42 14 8 5 1 0 73 13 545
2024 Intelligence analysts 36 35 3 10 8 0 8 77 20 55
2024 Compliance, inspection and enforcement 33 36 8 9 15 0 0 69 24 145
2024 Communications or public affairs 46 43 3 5 2 0 0 89 8 80
2024 Access to information and privacy 51 30 7 10 1 0 0 81 12 50
2024 Security 15 28 19 16 21 1 0 43 37 1220
2024 Science and technology 18 33 25 16 9 0 0 51 25 25
2024 Library services 32 54 5 0 4 5 0 91 4 20
2024 Legal services 28 29 10 1 26 6 0 61 29 45
2024 Administration and operations 45 41 8 3 3 0 0 86 6 1150
2024 Human resources 50 36 8 4 3 0 0 86 7 425
2024 Financial management 48 41 6 3 1 0 0 90 4 255
2024 Procurement 53 37 7 3 0 0 0 90 3 85
2024 Real property 39 45 6 8 2 0 0 84 10 60
2024 Material management 45 35 13 2 5 0 0 80 7 85
2024 Information management 38 42 11 6 1 2 0 81 8 125
2024 Information technology 48 38 9 4 2 0 0 86 6 230
2024 Internal audit 40 37 13 10 0 0 0 77 10 20
2024 Evaluation 21 53 9 11 4 1 0 75 16 95
2024 Data sciences 43 50 0 4 2 0 0 94 6 35
2024 Policy 33 37 18 7 3 2 0 71 10 80
2024 Project management 46 40 6 4 2 0 2 87 6 200
2024 Other services to the public 40 38 9 8 5 0 0 78 13 285
2024 None of the above 35 39 10 5 9 0 0 75 14 890
2022 Client contact centre 31 34 17 6 13 0 0 65 18 155
2022 Health care practitioners 32 42 15 7 4 0 0 74 11 570
2022 Federal regulators 40 27 14 0 19 0 0 67 19 15
2022 Compliance, inspection and enforcement 29 44 13 6 9 0 0 72 15 150
2022 Communications or public affairs 40 49 2 7 0 2 0 91 7 50
2022 Access to information and privacy 57 30 4 4 4 2 0 88 8 100
2022 Security 18 33 17 14 17 1 0 52 31 1390
2022 Science and technology 39 42 3 15 0 0 0 82 15 25
2022 Library services 47 33 12 7 0 0 0 80 7 15
2022 Legal services 26 46 9 17 1 0 0 73 18 45
2022 Administration and operations 46 38 9 5 2 0 0 84 7 1195
2022 Human resources 54 35 6 3 1 0 0 89 4 415
2022 Financial management 42 48 5 3 1 0 0 90 4 235
2022 Procurement 44 38 14 2 1 0 0 83 3 85
2022 Real property 24 43 17 9 8 0 0 67 16 60
2022 Material management 43 36 14 3 4 1 0 80 6 100
2022 Information management 50 35 9 6 1 0 0 85 6 160
2022 Information technology 48 41 6 2 2 0 1 89 5 225
2022 Internal audit 39 47 5 4 5 0 0 86 9 25
2022 Evaluation 23 61 11 3 2 0 0 83 5 85
2022 Data sciences 47 38 0 12 4 0 0 84 16 25
2022 Policy 45 42 7 6 1 0 0 86 7 95
2022 Project management 49 36 7 4 2 1 0 86 6 190
2022 Other services to the public 42 39 11 5 3 0 0 82 8 285
2022 None of the above 35 42 11 6 5 1 0 78 11 875
2020 Client contact centre 25 42 17 10 6 1 0 68 15 165
2020 Health care practitioners 34 44 13 6 3 1 0 78 9 795
2020 Federal regulators 40 55 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 35 43 10 7 4 0 0 78 12 200
2020 Communications or public affairs 57 29 8 5 1 0 0 86 6 75
2020 Access to information and privacy 58 34 6 2 0 0 0 92 2 50
2020 Security 18 36 18 13 14 1 0 54 28 1805
2020 Science and technology 54 20 18 8 0 0 0 74 8 30
2020 Library services 55 23 22 0 0 0 0 78 0 20
2020 Legal services 51 33 3 7 6 0 0 84 13 50
2020 Administration and operations 49 37 8 4 2 0 0 86 6 1550
2020 Human resources 50 37 9 1 2 0 0 88 4 465
2020 Financial management 50 39 7 2 1 1 0 90 3 325
2020 Procurement 52 31 6 5 5 1 0 84 10 100
2020 Real property 41 38 17 2 1 0 0 80 3 80
2020 Material management 46 40 8 5 0 0 0 86 6 145
2020 Information management 50 35 8 3 3 1 0 86 6 185
2020 Information technology 45 38 11 4 1 1 0 84 5 280
2020 Internal audit 45 41 7 7 0 0 0 86 7 25
2020 Evaluation 22 53 11 9 5 0 0 75 14 90
2020 Data sciences 57 25 8 6 3 0 0 83 9 30
2020 Policy 53 37 2 5 3 0 0 90 8 100
2020 Project management 59 28 6 3 4 0 0 87 7 195
2020 Other services to the public 44 42 8 3 2 0 0 86 5 355
2020 None of the above 39 38 11 5 6 1 0 78 11 1345
2019 Client contact centre 25 37 15 14 8 1 0 62 22 145
2019 Health care practitioners 34 41 12 7 5 0 0 76 12 695
2019 Federal regulators 59 20 16 5 0 0 0 79 5 15
2019 Compliance, inspection and enforcement 35 44 9 4 9 0 0 79 13 175
2019 Communications or public affairs 65 28 6 1 0 0 0 93 1 65
2019 Access to information and privacy 46 41 8 5 0 0 0 87 5 55
2019 Security 16 34 20 15 14 1 0 51 29 2045
2019 Science and technology 29 50 14 4 3 0 0 80 7 25
2019 Library services 47 34 19 0 0 0 0 81 0 15
2019 Legal services 29 41 14 8 8 0 0 70 16 40
2019 Administration and operations 48 37 9 5 1 0 0 85 6 1385
2019 Human resources 46 41 8 3 2 1 0 87 5 445
2019 Financial management 45 41 11 3 1 0 0 86 4 320
2019 Procurement 34 40 16 5 4 1 0 75 9 85
2019 Real property 28 45 18 6 4 0 0 72 10 85
2019 Material management 36 36 15 9 2 1 0 73 12 150
2019 Information management 48 33 10 6 2 0 0 82 8 165
2019 Information technology 35 46 12 5 2 0 0 81 7 240
2019 Internal audit 59 41 0 0 0 0 0 100 0 25
2019 Evaluation 28 44 22 4 2 0 0 72 6 85
2019 Data sciences 47 38 8 4 4 0 0 84 8 25
2019 Policy 41 40 16 3 0 0 0 81 3 90
2019 Project management 48 38 10 2 2 1 0 86 4 175
2019 Other services to the public 41 42 9 6 2 1 0 83 8 325
2019 None of the above 35 40 13 5 7 0 0 75 11 1375

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 23 16 10 33 0 0 41 43 130
2024 Health care practitioners 18 29 19 14 19 0 0 48 33 545
2024 Intelligence analysts 29 24 10 18 19 0 0 53 38 55
2024 Compliance, inspection and enforcement 15 27 16 15 27 0 0 41 42 145
2024 Communications or public affairs 48 34 5 4 7 1 0 84 11 80
2024 Access to information and privacy 35 29 6 16 13 0 0 65 29 50
2024 Security 6 14 14 17 48 0 0 21 66 1220
2024 Science and technology 11 42 13 3 32 0 0 53 35 25
2024 Library services 26 34 16 19 5 0 0 60 24 20
2024 Legal services 18 24 10 8 41 0 0 42 49 45
2024 Administration and operations 32 32 13 11 11 0 0 64 22 1155
2024 Human resources 36 35 12 9 9 1 0 71 17 430
2024 Financial management 39 37 13 6 5 0 0 76 11 255
2024 Procurement 34 42 12 8 3 1 0 76 12 85
2024 Real property 28 32 18 12 10 0 0 60 22 60
2024 Material management 32 34 18 6 9 0 0 66 15 85
2024 Information management 30 34 19 5 8 3 0 67 14 125
2024 Information technology 41 34 10 6 9 0 0 75 15 230
2024 Internal audit 20 34 17 25 3 0 0 54 28 25
2024 Evaluation 8 28 20 23 21 0 0 36 45 95
2024 Data sciences 54 35 2 4 5 0 0 89 9 35
2024 Policy 23 32 15 8 19 0 4 57 27 80
2024 Project management 34 38 9 7 11 0 0 72 18 200
2024 Other services to the public 23 27 17 18 15 0 0 50 33 285
2024 None of the above 17 33 14 16 20 0 0 50 36 895
2022 Client contact centre 21 25 13 19 22 0 0 46 40 155
2022 Health care practitioners 21 33 17 13 16 0 0 55 29 575
2022 Federal regulators 25 22 11 9 33 0 0 46 42 15
2022 Compliance, inspection and enforcement 14 24 26 16 20 0 0 37 36 150
2022 Communications or public affairs 27 42 11 11 10 0 0 69 20 50
2022 Access to information and privacy 49 26 14 5 5 0 0 75 11 100
2022 Security 8 20 13 19 39 0 0 28 59 1395
2022 Science and technology 22 44 19 3 12 0 0 66 15 25
2022 Library services 40 29 14 0 17 0 0 69 17 15
2022 Legal services 14 41 12 11 23 0 0 55 34 45
2022 Administration and operations 31 35 13 12 9 0 0 66 21 1195
2022 Human resources 41 34 11 7 6 0 0 75 14 415
2022 Financial management 30 35 16 11 7 0 0 65 18 235
2022 Procurement 32 37 9 13 9 0 0 69 22 85
2022 Real property 18 29 22 15 17 0 0 46 32 60
2022 Material management 21 40 16 8 13 1 1 62 21 100
2022 Information management 34 37 14 8 7 0 0 71 15 160
2022 Information technology 35 43 10 6 6 0 0 78 12 225
2022 Internal audit 33 36 12 16 4 0 0 69 20 25
2022 Evaluation 12 40 25 14 9 0 0 52 23 85
2022 Data sciences 37 35 14 9 5 0 0 72 14 25
2022 Policy 32 26 17 15 10 0 0 58 25 95
2022 Project management 31 39 13 8 9 0 0 70 17 190
2022 Other services to the public 21 34 16 14 15 0 0 55 29 285
2022 None of the above 19 35 14 14 17 0 1 54 31 875
2020 Client contact centre 18 26 17 25 13 0 0 44 39 165
2020 Health care practitioners 21 35 17 17 10 0 0 56 27 795
2020 Federal regulators 12 42 22 10 14 0 0 54 24 15
2020 Compliance, inspection and enforcement 13 41 15 17 13 0 0 55 30 205
2020 Communications or public affairs 37 35 10 16 3 0 0 72 19 75
2020 Access to information and privacy 40 25 12 10 13 0 0 64 23 50
2020 Security 8 20 19 18 35 0 0 28 53 1815
2020 Science and technology 44 24 26 6 0 0 0 67 6 30
2020 Library services 28 37 22 5 9 0 0 64 14 20
2020 Legal services 32 42 4 10 12 0 0 74 23 50
2020 Administration and operations 31 38 10 13 9 0 0 69 21 1555
2020 Human resources 37 40 10 9 5 0 0 76 13 465
2020 Financial management 34 41 14 7 4 0 0 75 11 325
2020 Procurement 38 35 13 4 10 0 0 73 14 100
2020 Real property 26 40 13 12 8 0 0 66 20 85
2020 Material management 29 40 11 13 7 0 0 70 20 145
2020 Information management 34 41 13 9 4 0 0 75 12 185
2020 Information technology 32 43 17 6 3 0 0 75 9 280
2020 Internal audit 33 53 11 3 0 0 0 86 3 25
2020 Evaluation 15 45 14 16 10 0 0 60 26 90
2020 Data sciences 45 40 6 7 3 0 0 84 10 30
2020 Policy 35 41 6 10 7 0 0 76 17 100
2020 Project management 41 35 9 8 7 0 0 76 15 195
2020 Other services to the public 24 38 17 12 10 0 0 62 21 355
2020 None of the above 22 33 15 14 16 0 0 56 29 1345
2019 Client contact centre 17 31 15 19 18 0 0 48 36 145
2019 Health care practitioners 22 35 17 15 11 0 0 57 26 700
2019 Federal regulators 21 32 15 16 16 0 0 53 32 15
2019 Compliance, inspection and enforcement 16 34 14 16 19 0 0 50 36 175
2019 Communications or public affairs 51 31 12 6 1 0 0 81 7 65
2019 Access to information and privacy 37 33 13 8 10 0 0 70 17 55
2019 Security 9 22 18 19 31 0 0 31 51 2045
2019 Science and technology 24 33 24 12 6 0 0 58 18 25
2019 Library services 39 30 19 12 0 0 0 70 12 15
2019 Legal services 17 38 7 19 19 0 0 55 39 40
2019 Administration and operations 31 38 13 11 7 0 0 69 18 1385
2019 Human resources 32 41 13 10 4 0 0 73 13 445
2019 Financial management 38 40 12 7 3 0 0 78 10 320
2019 Procurement 22 40 18 12 6 1 0 63 18 85
2019 Real property 24 34 14 15 11 0 1 60 26 85
2019 Material management 22 32 21 17 7 1 0 54 25 155
2019 Information management 29 37 20 8 7 0 0 66 14 165
2019 Information technology 29 37 19 10 4 0 0 67 15 240
2019 Internal audit 42 19 20 8 11 0 0 61 19 25
2019 Evaluation 15 45 20 14 5 0 0 61 19 85
2019 Data sciences 30 33 21 4 12 0 0 63 15 25
2019 Policy 28 37 13 15 7 0 0 65 22 90
2019 Project management 33 38 11 9 9 1 0 71 18 175
2019 Other services to the public 25 36 15 14 9 0 0 62 23 325
2019 None of the above 21 32 15 15 17 0 0 53 31 1385

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 26 15 4 16 0 0 65 20 130
2024 Health care practitioners 40 37 15 4 3 0 0 77 7 545
2024 Intelligence analysts 37 32 14 15 1 0 0 69 17 55
2024 Compliance, inspection and enforcement 38 37 8 6 11 0 0 75 17 145
2024 Communications or public affairs 56 31 7 2 3 0 0 88 6 80
2024 Access to information and privacy 58 30 10 0 3 0 0 88 3 50
2024 Security 24 29 20 10 17 1 0 53 28 1220
2024 Science and technology 22 37 18 3 20 0 0 60 23 25
2024 Library services 44 46 5 5 0 0 0 90 5 20
2024 Legal services 32 43 9 5 12 0 0 75 17 45
2024 Administration and operations 50 36 10 3 2 0 0 85 5 1150
2024 Human resources 46 36 12 3 3 0 0 82 6 430
2024 Financial management 60 33 5 2 1 0 0 93 2 255
2024 Procurement 58 36 5 1 1 0 0 94 1 85
2024 Real property 51 40 8 0 1 0 0 91 1 60
2024 Material management 53 32 9 3 2 0 0 85 6 85
2024 Information management 45 38 11 4 2 0 0 83 6 125
2024 Information technology 54 26 15 5 1 0 0 80 5 230
2024 Internal audit 38 32 22 4 3 0 0 70 8 25
2024 Evaluation 29 49 11 5 4 1 0 79 10 95
2024 Data sciences 69 27 2 2 0 0 0 96 2 35
2024 Policy 40 23 30 4 3 0 0 62 7 80
2024 Project management 52 33 9 4 1 0 0 85 6 200
2024 Other services to the public 46 37 5 4 8 0 0 83 12 285
2024 None of the above 46 34 8 4 7 0 0 80 11 890
2022 Client contact centre 40 39 8 7 6 0 0 79 13 155
2022 Health care practitioners 43 38 12 4 3 0 0 81 7 570
2022 Federal regulators 34 47 0 0 19 0 0 81 19 15
2022 Compliance, inspection and enforcement 37 34 18 4 7 0 0 71 11 150
2022 Communications or public affairs 44 38 6 9 3 0 0 81 12 50
2022 Access to information and privacy 53 28 12 6 2 0 0 80 8 100
2022 Security 30 31 16 9 13 0 0 61 23 1390
2022 Science and technology 50 26 18 7 0 0 0 75 7 25
2022 Library services 62 27 5 6 0 0 0 89 6 15
2022 Legal services 37 42 12 10 0 0 0 78 10 45
2022 Administration and operations 52 33 10 3 2 0 0 85 5 1195
2022 Human resources 56 29 10 3 1 0 0 86 5 415
2022 Financial management 43 44 10 2 1 0 0 87 3 235
2022 Procurement 52 38 6 3 1 0 0 90 4 85
2022 Real property 49 35 6 3 7 0 0 84 10 60
2022 Material management 42 41 12 2 3 0 1 83 5 100
2022 Information management 57 31 9 4 0 0 0 87 4 160
2022 Information technology 53 32 8 3 2 0 1 87 5 225
2022 Internal audit 55 27 14 0 0 4 0 86 0 25
2022 Evaluation 32 48 15 3 2 0 0 80 6 85
2022 Data sciences 49 28 15 7 0 0 0 77 7 25
2022 Policy 49 33 15 2 1 0 0 82 3 95
2022 Project management 56 33 5 2 3 1 0 89 5 190
2022 Other services to the public 51 36 7 2 3 0 0 87 5 285
2022 None of the above 44 34 11 5 5 0 1 79 10 880
2020 Client contact centre 40 38 11 9 2 0 0 78 11 160
2020 Health care practitioners 50 38 8 3 1 0 0 88 4 795
2020 Federal regulators 50 31 13 5 0 0 0 82 5 15
2020 Compliance, inspection and enforcement 43 42 8 4 3 0 0 85 7 200
2020 Communications or public affairs 48 36 10 5 0 0 0 85 5 75
2020 Access to information and privacy 67 24 2 6 0 0 0 91 6 50
2020 Security 30 34 16 8 11 0 0 65 19 1800
2020 Science and technology 59 20 15 3 3 0 0 79 6 30
2020 Library services 69 31 0 0 0 0 0 100 0 20
2020 Legal services 49 37 9 6 0 0 0 85 6 50
2020 Administration and operations 57 31 9 2 2 0 0 87 4 1545
2020 Human resources 52 36 6 4 2 0 0 89 6 465
2020 Financial management 56 34 9 1 0 0 0 90 2 330
2020 Procurement 58 29 9 2 2 0 0 87 4 100
2020 Real property 55 34 9 1 1 0 0 89 2 85
2020 Material management 57 31 8 2 1 0 0 88 4 145
2020 Information management 52 31 12 2 3 0 0 83 4 185
2020 Information technology 50 37 11 1 1 0 0 88 2 280
2020 Internal audit 36 64 0 0 0 0 0 100 0 25
2020 Evaluation 29 56 11 3 1 0 0 85 4 95
2020 Data sciences 70 20 10 0 0 0 0 90 0 30
2020 Policy 58 27 9 3 3 0 0 85 6 95
2020 Project management 58 31 5 2 3 0 0 90 5 195
2020 Other services to the public 59 29 7 2 2 0 0 88 4 350
2020 None of the above 51 32 9 4 5 0 0 83 8 1345
2019 Client contact centre 43 37 7 8 6 0 0 79 14 145
2019 Health care practitioners 49 35 10 4 2 0 0 84 6 700
2019 Federal regulators 59 22 9 5 5 0 0 81 9 15
2019 Compliance, inspection and enforcement 45 35 8 6 7 0 0 80 12 175
2019 Communications or public affairs 58 37 5 0 0 0 0 95 0 65
2019 Access to information and privacy 58 34 6 2 0 0 0 92 2 55
2019 Security 30 37 17 6 10 0 0 67 16 2040
2019 Science and technology 47 43 10 0 0 0 0 90 0 25
2019 Library services 80 12 7 0 0 0 0 93 0 15
2019 Legal services 33 33 10 9 12 2 0 68 21 40
2019 Administration and operations 56 32 8 3 1 0 0 88 4 1375
2019 Human resources 51 38 6 3 2 0 0 90 4 440
2019 Financial management 53 37 7 3 0 0 0 90 3 315
2019 Procurement 42 42 11 4 2 0 0 84 6 85
2019 Real property 43 46 7 3 1 0 0 89 4 85
2019 Material management 52 35 9 2 1 1 0 88 3 150
2019 Information management 55 26 11 3 4 0 0 81 7 165
2019 Information technology 51 35 10 2 2 0 0 86 4 235
2019 Internal audit 44 47 9 0 0 0 0 91 0 25
2019 Evaluation 39 47 12 0 1 0 0 87 1 85
2019 Data sciences 47 28 17 8 0 0 0 75 8 25
2019 Policy 51 30 10 7 3 0 0 81 9 90
2019 Project management 58 28 8 5 1 1 0 86 6 175
2019 Other services to the public 50 35 9 4 1 0 0 86 5 325
2019 None of the above 48 33 9 4 4 0 0 82 9 1380

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 24 11 8 39 0 0 42 47 130
2024 Health care practitioners 15 33 14 20 17 0 0 49 37 545
2024 Intelligence analysts 21 37 7 4 22 0 8 64 29 55
2024 Compliance, inspection and enforcement 17 31 14 12 25 0 0 48 37 145
2024 Communications or public affairs 37 40 10 6 8 0 0 76 14 80
2024 Access to information and privacy 40 31 9 11 9 0 0 71 21 50
2024 Security 6 17 14 22 41 0 0 23 63 1220
2024 Science and technology 18 17 28 9 28 0 0 35 37 25
2024 Library services 27 41 6 22 4 0 0 68 26 20
2024 Legal services 10 39 4 14 33 0 0 49 47 45
2024 Administration and operations 27 38 13 13 9 0 0 65 22 1155
2024 Human resources 31 36 13 11 10 1 0 67 20 430
2024 Financial management 33 37 14 10 5 1 0 71 16 255
2024 Procurement 36 40 12 10 1 0 0 76 12 85
2024 Real property 31 39 16 9 5 0 0 70 14 60
2024 Material management 31 33 21 6 9 0 0 64 15 85
2024 Information management 30 37 12 13 7 0 0 67 20 125
2024 Information technology 37 35 11 11 7 0 0 71 17 230
2024 Internal audit 19 43 9 18 7 0 4 65 26 25
2024 Evaluation 5 26 15 23 32 0 0 30 54 95
2024 Data sciences 48 36 2 11 3 0 0 84 14 35
2024 Policy 25 34 8 12 21 0 0 58 33 80
2024 Project management 36 36 8 16 4 0 0 72 20 200
2024 Other services to the public 20 36 11 18 15 0 0 56 33 285
2024 None of the above 20 33 13 13 20 0 0 54 33 890
2022 Client contact centre 19 31 14 10 26 0 0 50 36 150
2022 Health care practitioners 18 37 14 19 12 0 0 55 31 575
2022 Federal regulators 25 39 12 5 19 0 0 64 24 15
2022 Compliance, inspection and enforcement 10 33 13 16 28 0 0 43 44 150
2022 Communications or public affairs 20 43 15 15 7 0 0 63 22 50
2022 Access to information and privacy 32 29 21 16 0 0 1 62 16 100
2022 Security 8 22 15 20 34 1 0 31 54 1390
2022 Science and technology 20 51 21 3 4 0 0 71 8 25
2022 Library services 26 47 8 6 12 0 0 74 19 15
2022 Legal services 16 48 11 18 7 0 0 64 26 45
2022 Administration and operations 28 35 17 12 8 0 0 64 20 1195
2022 Human resources 37 39 10 9 5 0 0 76 14 415
2022 Financial management 25 43 12 12 8 0 1 68 20 230
2022 Procurement 28 40 15 13 4 0 1 68 17 85
2022 Real property 18 34 23 12 12 0 0 53 24 60
2022 Material management 32 37 8 13 9 2 0 70 22 100
2022 Information management 33 38 15 6 7 1 1 71 13 160
2022 Information technology 33 45 7 10 5 0 1 79 14 225
2022 Internal audit 28 42 12 11 7 0 0 70 18 25
2022 Evaluation 9 31 23 22 13 2 0 41 36 85
2022 Data sciences 25 53 4 13 5 0 0 78 18 25
2022 Policy 31 32 7 24 5 1 0 64 29 95
2022 Project management 38 36 13 8 6 0 0 73 14 190
2022 Other services to the public 16 39 15 13 17 0 1 55 30 285
2022 None of the above 20 33 15 17 14 0 1 54 31 875
2020 Client contact centre 16 38 19 14 13 0 0 54 27 165
2020 Health care practitioners 20 40 15 16 9 0 0 60 25 795
2020 Federal regulators 18 55 13 14 0 0 0 73 14 15
2020 Compliance, inspection and enforcement 17 36 11 27 10 0 0 53 36 200
2020 Communications or public affairs 31 43 10 10 6 0 0 74 16 75
2020 Access to information and privacy 36 23 20 11 11 0 0 58 21 50
2020 Security 9 26 17 20 28 0 0 35 48 1815
2020 Science and technology 42 42 7 9 0 0 0 85 9 30
2020 Library services 37 33 7 18 5 0 0 70 23 20
2020 Legal services 25 45 12 10 7 0 0 70 18 50
2020 Administration and operations 32 38 12 11 7 0 0 70 18 1550
2020 Human resources 34 43 10 7 5 0 0 77 12 465
2020 Financial management 30 42 15 10 2 0 0 72 12 330
2020 Procurement 39 43 4 8 6 0 0 82 14 100
2020 Real property 26 43 12 11 8 0 0 69 19 85
2020 Material management 33 43 10 11 3 0 0 76 14 145
2020 Information management 39 41 12 5 4 0 1 80 8 185
2020 Information technology 36 41 14 7 3 0 0 76 10 280
2020 Internal audit 32 50 11 7 0 0 0 82 7 25
2020 Evaluation 9 46 19 16 10 0 0 55 26 95
2020 Data sciences 46 30 6 13 6 0 0 75 19 30
2020 Policy 35 43 12 4 7 0 0 78 11 100
2020 Project management 45 32 11 6 5 0 0 77 12 195
2020 Other services to the public 26 34 15 16 8 0 0 60 25 355
2020 None of the above 22 37 14 15 13 0 0 59 28 1345
2019 Client contact centre 14 32 20 16 18 0 1 46 34 145
2019 Health care practitioners 19 38 16 16 10 0 0 57 26 700
2019 Federal regulators 28 31 15 10 16 0 0 59 26 15
2019 Compliance, inspection and enforcement 17 33 19 15 15 0 0 50 30 175
2019 Communications or public affairs 46 40 6 8 0 0 0 86 8 65
2019 Access to information and privacy 45 23 13 8 11 0 0 68 19 55
2019 Security 9 25 16 20 28 0 0 35 49 2040
2019 Science and technology 28 37 14 13 4 0 4 68 18 25
2019 Library services 36 45 13 6 0 0 0 81 6 15
2019 Legal services 21 24 19 24 14 0 0 44 37 40
2019 Administration and operations 30 39 14 11 7 0 0 69 17 1385
2019 Human resources 33 42 12 8 5 0 0 75 13 440
2019 Financial management 34 43 11 11 2 0 0 77 13 320
2019 Procurement 21 48 21 6 3 1 0 70 9 85
2019 Real property 25 45 20 4 5 0 0 70 9 85
2019 Material management 26 38 9 15 11 1 0 64 26 155
2019 Information management 30 38 15 8 10 0 0 68 17 165
2019 Information technology 27 45 13 9 5 0 0 72 14 240
2019 Internal audit 59 15 18 4 4 0 0 74 8 25
2019 Evaluation 6 40 19 26 9 0 0 46 36 85
2019 Data sciences 34 49 9 4 4 0 0 83 8 25
2019 Policy 19 43 14 15 8 1 0 63 23 90
2019 Project management 40 31 11 14 5 1 0 71 18 170
2019 Other services to the public 24 38 16 13 8 0 0 63 21 325
2019 None of the above 19 35 15 17 13 0 0 55 30 1375

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 30 9 13 31 0 3 46 45 130
2024 Health care practitioners 18 35 20 12 14 0 0 54 26 545
2024 Intelligence analysts 25 40 10 5 20 0 0 65 25 55
2024 Compliance, inspection and enforcement 17 25 21 13 23 0 1 43 37 145
2024 Communications or public affairs 47 30 9 6 8 0 0 77 14 80
2024 Access to information and privacy 48 23 16 7 6 0 0 70 13 50
2024 Security 8 15 18 18 40 1 0 23 58 1220
2024 Science and technology 22 28 13 12 25 0 0 51 37 25
2024 Library services 48 24 5 23 0 0 0 73 23 20
2024 Legal services 16 40 13 2 28 0 0 56 31 45
2024 Administration and operations 36 33 15 8 7 0 0 69 15 1155
2024 Human resources 36 34 12 11 6 0 0 70 17 430
2024 Financial management 39 36 15 6 5 0 0 75 10 255
2024 Procurement 34 42 23 1 1 0 1 76 1 85
2024 Real property 32 31 23 7 6 0 0 63 14 60
2024 Material management 42 32 13 8 5 0 0 74 13 85
2024 Information management 35 33 16 9 7 0 0 68 16 125
2024 Information technology 41 36 12 7 5 0 0 77 12 230
2024 Internal audit 23 40 21 12 4 0 0 63 15 25
2024 Evaluation 8 29 21 20 20 1 0 38 41 95
2024 Data sciences 51 29 14 2 3 0 0 80 5 30
2024 Policy 33 31 9 13 14 0 0 64 27 80
2024 Project management 40 39 9 6 6 0 0 79 12 200
2024 Other services to the public 26 34 15 10 15 0 0 60 25 285
2024 None of the above 24 31 17 11 16 0 0 55 27 895
2022 Client contact centre 19 37 17 6 21 0 0 56 27 155
2022 Health care practitioners 24 36 17 12 12 0 0 60 24 570
2022 Federal regulators 23 28 11 14 19 4 0 54 34 15
2022 Compliance, inspection and enforcement 9 29 22 15 25 0 0 38 40 150
2022 Communications or public affairs 36 36 9 12 7 0 0 72 19 50
2022 Access to information and privacy 38 31 19 11 0 0 1 70 11 100
2022 Security 9 20 19 19 33 0 0 29 52 1390
2022 Science and technology 18 46 18 7 12 0 0 64 19 25
2022 Library services 30 50 7 7 5 0 0 80 12 15
2022 Legal services 21 35 11 31 1 0 0 56 32 45
2022 Administration and operations 34 36 15 8 7 0 0 70 15 1195
2022 Human resources 44 33 14 5 3 0 0 77 9 415
2022 Financial management 30 38 16 8 7 0 0 68 16 235
2022 Procurement 31 35 17 6 10 0 1 67 16 85
2022 Real property 16 42 24 7 10 0 0 58 17 60
2022 Material management 38 33 10 12 6 2 0 72 18 100
2022 Information management 36 36 15 9 4 1 0 72 13 160
2022 Information technology 38 43 7 7 3 0 1 82 10 225
2022 Internal audit 34 44 15 7 0 0 0 78 7 25
2022 Evaluation 13 28 24 25 11 0 0 41 35 85
2022 Data sciences 44 35 8 13 0 0 0 79 13 25
2022 Policy 37 34 9 17 3 0 0 71 20 95
2022 Project management 41 37 10 7 5 0 0 78 12 190
2022 Other services to the public 22 34 22 11 10 1 1 57 21 285
2022 None of the above 22 33 20 14 12 0 1 55 25 875
2020 Client contact centre 19 36 17 17 11 0 0 55 28 160
2020 Health care practitioners 25 38 17 11 9 0 0 63 20 795
2020 Federal regulators 32 41 22 5 0 0 0 73 5 15
2020 Compliance, inspection and enforcement 15 34 18 17 17 0 0 49 33 205
2020 Communications or public affairs 42 42 6 6 4 0 0 84 10 75
2020 Access to information and privacy 42 28 17 13 0 0 0 70 13 50
2020 Security 11 21 20 18 29 0 0 32 47 1815
2020 Science and technology 46 26 15 9 3 0 0 73 12 30
2020 Library services 37 42 12 5 5 0 0 79 9 20
2020 Legal services 29 35 17 9 9 0 0 64 19 50
2020 Administration and operations 37 34 14 10 6 0 0 71 16 1555
2020 Human resources 40 38 12 5 4 0 0 79 9 470
2020 Financial management 34 38 16 9 2 0 0 73 11 325
2020 Procurement 43 37 7 6 7 0 0 80 13 100
2020 Real property 30 33 21 8 7 1 0 64 15 85
2020 Material management 37 38 14 6 6 0 0 74 12 145
2020 Information management 37 40 14 4 5 0 1 77 9 185
2020 Information technology 38 41 14 5 2 0 0 79 7 280
2020 Internal audit 29 40 19 7 0 5 0 73 8 25
2020 Evaluation 14 35 21 15 15 0 0 49 30 95
2020 Data sciences 59 25 7 6 3 0 0 84 9 30
2020 Policy 40 29 17 9 5 0 0 69 14 100
2020 Project management 50 30 10 5 5 0 0 80 10 195
2020 Other services to the public 28 35 19 11 7 0 0 63 18 355
2020 None of the above 26 33 17 12 12 0 0 59 24 1350
2019 Client contact centre 19 29 19 13 20 0 0 48 33 140
2019 Health care practitioners 28 32 18 13 10 0 0 60 23 700
2019 Federal regulators 32 38 20 5 5 0 0 70 9 15
2019 Compliance, inspection and enforcement 19 33 18 15 16 0 0 51 31 175
2019 Communications or public affairs 55 33 11 1 0 0 0 88 1 65
2019 Access to information and privacy 56 22 9 8 5 0 0 78 12 55
2019 Security 10 22 20 17 29 1 0 33 47 2045
2019 Science and technology 35 32 18 7 7 0 0 67 15 25
2019 Library services 45 23 20 7 6 0 0 67 13 15
2019 Legal services 25 21 20 15 19 0 0 45 35 40
2019 Administration and operations 36 35 15 9 5 0 0 71 14 1385
2019 Human resources 38 35 16 6 5 0 0 73 11 445
2019 Financial management 35 40 17 5 3 0 0 75 8 320
2019 Procurement 25 43 16 9 7 0 0 68 16 85
2019 Real property 24 43 15 15 4 0 0 66 19 85
2019 Material management 27 37 16 11 9 1 0 64 20 150
2019 Information management 41 32 14 5 7 0 1 74 12 165
2019 Information technology 32 39 14 11 3 0 0 72 15 240
2019 Internal audit 48 26 11 15 0 0 0 74 15 25
2019 Evaluation 9 31 30 20 10 0 0 40 30 85
2019 Data sciences 43 34 16 4 4 0 0 77 8 25
2019 Policy 28 41 10 15 6 0 0 69 21 90
2019 Project management 43 33 10 9 4 1 0 76 13 175
2019 Other services to the public 27 42 12 12 7 0 0 69 19 325
2019 None of the above 24 31 18 13 13 0 0 55 26 1385

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 26 12 10 33 2 1 44 44 130
2024 Health care practitioners 16 35 18 16 15 0 0 51 31 545
2024 Intelligence analysts 29 27 19 7 18 1 0 56 25 55
2024 Compliance, inspection and enforcement 18 29 19 10 24 0 0 47 34 145
2024 Communications or public affairs 47 32 8 10 4 0 0 78 13 80
2024 Access to information and privacy 48 26 11 9 6 0 0 74 15 50
2024 Security 7 15 19 21 36 1 0 23 58 1220
2024 Science and technology 14 21 25 15 25 0 0 35 40 25
2024 Library services 48 19 18 9 5 0 0 68 14 20
2024 Legal services 14 27 25 18 16 0 0 41 34 45
2024 Administration and operations 32 36 14 11 7 0 0 68 18 1155
2024 Human resources 39 35 12 8 6 0 0 74 14 430
2024 Financial management 43 36 12 6 3 0 0 79 9 255
2024 Procurement 45 31 16 7 1 0 0 76 8 85
2024 Real property 29 27 23 13 8 0 0 56 21 60
2024 Material management 36 29 17 11 6 0 0 66 17 85
2024 Information management 34 36 16 9 5 0 0 70 14 125
2024 Information technology 45 34 9 8 3 0 0 79 11 230
2024 Internal audit 32 30 12 18 7 0 0 62 26 25
2024 Evaluation 10 24 27 21 18 0 0 34 39 95
2024 Data sciences 47 34 8 9 0 2 0 83 9 35
2024 Policy 36 27 10 12 15 0 0 62 28 80
2024 Project management 34 37 12 11 6 0 0 71 17 200
2024 Other services to the public 25 35 15 15 10 0 0 60 25 285
2024 None of the above 21 31 17 14 17 0 0 52 31 890
2022 Client contact centre 23 28 15 17 16 0 0 51 34 150
2022 Health care practitioners 19 37 17 14 12 0 0 57 26 570
2022 Federal regulators 25 34 4 19 19 0 0 59 37 15
2022 Compliance, inspection and enforcement 13 25 26 16 19 0 0 39 35 150
2022 Communications or public affairs 29 41 22 3 4 0 0 71 7 50
2022 Access to information and privacy 44 34 13 3 5 0 1 79 8 100
2022 Security 9 19 20 23 29 1 0 28 52 1395
2022 Science and technology 23 35 24 7 12 0 0 57 19 25
2022 Library services 27 36 13 18 5 0 0 63 23 15
2022 Legal services 18 43 13 22 4 0 0 61 26 45
2022 Administration and operations 31 37 15 10 6 0 0 69 16 1195
2022 Human resources 44 34 12 6 4 0 0 79 10 415
2022 Financial management 29 37 19 8 6 0 0 66 14 230
2022 Procurement 32 31 11 18 6 1 0 64 24 85
2022 Real property 12 44 18 10 16 0 0 56 26 60
2022 Material management 36 31 10 11 10 2 0 69 21 100
2022 Information management 38 38 13 6 4 0 1 77 10 160
2022 Information technology 36 40 13 6 4 0 0 76 10 225
2022 Internal audit 33 55 3 8 0 0 0 88 8 25
2022 Evaluation 9 38 22 19 12 0 0 47 31 85
2022 Data sciences 22 54 13 5 5 0 0 77 10 25
2022 Policy 36 28 15 19 2 0 0 64 21 95
2022 Project management 36 41 13 5 5 1 0 77 10 190
2022 Other services to the public 22 35 17 13 13 0 0 57 26 285
2022 None of the above 21 32 19 16 12 0 1 53 28 880
2020 Client contact centre 16 36 24 17 7 0 0 52 24 160
2020 Health care practitioners 21 38 16 19 5 0 0 59 25 785
2020 Federal regulators 23 48 24 5 0 0 0 71 5 15
2020 Compliance, inspection and enforcement 16 43 16 15 10 0 0 59 26 195
2020 Communications or public affairs 33 50 9 4 4 0 0 83 8 75
2020 Access to information and privacy 33 32 16 14 5 0 0 65 19 50
2020 Security 9 25 23 21 22 0 0 34 43 1800
2020 Science and technology 37 31 29 3 0 0 0 68 3 30
2020 Library services 22 44 7 17 10 0 0 66 27 20
2020 Legal services 26 49 2 15 7 0 0 76 22 50
2020 Administration and operations 32 39 14 9 5 0 0 71 14 1525
2020 Human resources 39 38 12 8 4 0 0 77 11 465
2020 Financial management 41 40 12 5 2 0 0 82 7 330
2020 Procurement 43 35 9 9 4 0 0 77 13 95
2020 Real property 26 30 23 19 2 0 0 56 21 80
2020 Material management 32 44 11 8 4 0 1 77 12 140
2020 Information management 31 48 16 3 2 0 0 79 5 180
2020 Information technology 34 46 12 5 3 1 0 80 8 280
2020 Internal audit 34 43 23 0 0 0 0 77 0 25
2020 Evaluation 11 47 21 15 5 1 0 58 21 95
2020 Data sciences 60 24 6 4 6 0 0 84 10 30
2020 Policy 38 36 10 8 7 0 0 74 16 100
2020 Project management 40 35 15 6 4 0 0 75 10 195
2020 Other services to the public 29 34 19 11 7 0 0 63 18 350
2020 None of the above 23 33 18 13 12 1 0 57 25 1345
2019 Client contact centre 18 31 25 12 14 0 0 49 26 145
2019 Health care practitioners 20 38 18 14 9 0 0 59 23 695
2019 Federal regulators 20 30 31 13 6 0 0 50 19 10
2019 Compliance, inspection and enforcement 16 38 14 16 16 0 0 54 32 175
2019 Communications or public affairs 39 48 7 6 0 0 0 87 6 65
2019 Access to information and privacy 39 36 11 8 6 0 0 75 14 55
2019 Security 9 25 25 21 19 0 0 34 41 2020
2019 Science and technology 27 52 15 3 3 0 0 79 7 25
2019 Library services 36 40 19 6 0 0 0 76 6 15
2019 Legal services 17 41 22 12 8 0 0 58 20 40
2019 Administration and operations 31 43 11 10 5 0 0 74 15 1370
2019 Human resources 29 43 13 10 5 0 0 73 15 440
2019 Financial management 40 41 13 5 1 0 0 81 6 320
2019 Procurement 22 47 17 6 8 0 0 69 14 85
2019 Real property 22 37 23 13 5 0 0 59 18 85
2019 Material management 29 34 15 16 5 1 0 63 22 150
2019 Information management 42 31 14 11 2 0 0 73 13 165
2019 Information technology 29 42 14 13 2 0 0 71 16 235
2019 Internal audit 44 22 11 22 0 0 0 67 22 25
2019 Evaluation 9 43 20 26 2 0 0 52 28 85
2019 Data sciences 26 50 12 4 8 0 0 76 12 25
2019 Policy 31 39 13 14 2 1 1 71 16 90
2019 Project management 31 47 11 7 4 1 1 78 10 175
2019 Other services to the public 21 41 16 17 5 0 0 62 22 325
2019 None of the above 19 36 19 14 12 0 0 55 26 1360

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 37 10 11 11 0 0 69 21 130
2024 Health care practitioners 27 43 15 10 5 0 0 70 15 545
2024 Intelligence analysts 40 31 4 11 13 0 0 72 24 55
2024 Compliance, inspection and enforcement 27 37 19 12 5 0 0 64 17 145
2024 Communications or public affairs 51 33 7 4 5 0 0 84 9 80
2024 Access to information and privacy 48 28 14 4 6 0 0 76 9 50
2024 Security 16 30 22 13 18 0 0 46 31 1220
2024 Science and technology 23 44 6 11 17 0 0 66 28 25
2024 Library services 44 46 5 5 0 0 0 90 5 20
2024 Legal services 29 40 16 1 14 0 0 68 16 45
2024 Administration and operations 41 39 11 5 3 0 0 80 8 1150
2024 Human resources 40 38 11 6 5 0 0 79 11 430
2024 Financial management 47 41 7 3 2 0 0 88 5 255
2024 Procurement 47 43 8 1 1 0 0 91 1 85
2024 Real property 35 44 12 6 1 2 0 81 7 60
2024 Material management 39 39 16 2 4 0 0 78 6 85
2024 Information management 37 34 19 6 4 0 0 72 10 125
2024 Information technology 48 33 11 5 3 0 0 81 8 230
2024 Internal audit 26 38 10 22 3 0 0 64 26 25
2024 Evaluation 14 54 11 15 6 0 0 68 21 95
2024 Data sciences 53 43 0 4 0 0 0 96 4 35
2024 Policy 31 36 22 5 6 0 0 67 11 80
2024 Project management 39 38 12 6 2 0 2 79 8 200
2024 Other services to the public 36 40 10 6 8 0 0 76 14 285
2024 None of the above 35 39 11 6 8 1 0 75 15 895
2022 Client contact centre 36 37 13 4 10 0 0 73 15 155
2022 Health care practitioners 31 44 15 5 4 0 0 75 9 575
2022 Federal regulators 30 32 5 0 33 0 0 62 33 15
2022 Compliance, inspection and enforcement 25 46 20 5 4 0 0 71 9 150
2022 Communications or public affairs 37 33 14 9 6 0 0 70 16 50
2022 Access to information and privacy 46 40 5 5 2 2 0 88 7 100
2022 Security 21 35 18 11 14 0 0 57 25 1395
2022 Science and technology 35 36 10 11 0 3 5 77 12 25
2022 Library services 44 37 7 0 11 0 0 82 11 15
2022 Legal services 28 47 18 7 0 0 0 75 7 45
2022 Administration and operations 42 38 11 6 3 1 0 80 9 1195
2022 Human resources 47 36 6 6 4 0 0 84 10 415
2022 Financial management 38 40 15 4 3 0 0 78 7 235
2022 Procurement 40 51 3 5 2 0 0 90 7 85
2022 Real property 38 39 9 6 8 0 0 77 14 60
2022 Material management 41 37 11 5 4 1 1 79 10 100
2022 Information management 44 39 10 3 3 0 0 84 6 160
2022 Information technology 39 43 9 6 2 0 0 83 8 225
2022 Internal audit 38 44 18 0 0 0 0 82 0 25
2022 Evaluation 29 49 18 3 1 1 0 78 4 85
2022 Data sciences 36 45 13 5 0 0 0 81 5 25
2022 Policy 41 33 14 10 2 0 0 74 11 90
2022 Project management 46 35 10 3 4 1 0 82 8 190
2022 Other services to the public 37 43 9 7 3 0 0 80 11 285
2022 None of the above 36 40 13 5 5 0 1 77 10 880
2020 Client contact centre 32 41 15 10 1 0 0 73 12 165
2020 Health care practitioners 37 43 12 6 2 0 0 80 8 795
2020 Federal regulators 31 46 19 5 0 0 0 76 5 15
2020 Compliance, inspection and enforcement 33 45 11 5 5 0 0 79 10 200
2020 Communications or public affairs 39 37 16 4 4 0 0 76 7 75
2020 Access to information and privacy 53 36 9 0 2 0 0 89 2 50
2020 Security 22 37 19 12 10 0 0 59 22 1820
2020 Science and technology 56 26 12 6 0 0 0 82 6 30
2020 Library services 66 34 0 0 0 0 0 100 0 20
2020 Legal services 48 31 13 9 0 0 0 79 9 50
2020 Administration and operations 44 40 8 5 3 0 0 84 8 1545
2020 Human resources 44 40 8 6 2 0 0 84 7 470
2020 Financial management 45 41 9 4 1 0 0 86 5 330
2020 Procurement 54 31 9 4 2 0 0 85 6 100
2020 Real property 38 38 15 8 1 1 0 76 8 85
2020 Material management 47 36 13 2 1 1 0 84 3 145
2020 Information management 46 39 9 4 3 0 0 85 7 185
2020 Information technology 41 44 10 4 1 0 0 86 5 280
2020 Internal audit 26 56 14 4 0 0 0 82 4 25
2020 Evaluation 29 50 14 6 1 0 0 78 8 95
2020 Data sciences 66 24 4 3 3 0 0 90 6 30
2020 Policy 52 31 6 10 1 0 0 83 11 100
2020 Project management 51 33 9 4 3 0 0 84 7 195
2020 Other services to the public 48 38 8 1 4 0 0 86 5 355
2020 None of the above 40 38 11 6 5 0 0 78 11 1355
2019 Client contact centre 31 44 12 7 6 0 0 75 13 145
2019 Health care practitioners 37 40 13 7 3 0 0 77 10 695
2019 Federal regulators 59 28 0 13 0 0 0 87 13 15
2019 Compliance, inspection and enforcement 29 44 17 7 3 0 0 72 11 180
2019 Communications or public affairs 59 38 1 1 0 0 0 97 1 65
2019 Access to information and privacy 48 33 15 2 2 0 0 81 3 55
2019 Security 22 40 19 9 9 0 0 62 18 2055
2019 Science and technology 47 40 7 7 0 0 0 86 7 25
2019 Library services 73 13 8 0 7 0 0 86 7 15
2019 Legal services 34 38 16 10 0 2 0 74 10 40
2019 Administration and operations 46 39 8 4 3 0 0 85 7 1385
2019 Human resources 40 45 7 4 3 0 0 85 7 445
2019 Financial management 48 39 9 3 1 0 0 87 3 320
2019 Procurement 35 44 13 4 3 0 0 79 8 85
2019 Real property 34 49 10 5 1 1 0 83 7 85
2019 Material management 37 48 10 3 1 1 0 86 4 155
2019 Information management 46 38 11 2 3 0 0 84 5 165
2019 Information technology 38 43 11 6 1 0 0 82 7 240
2019 Internal audit 46 33 20 0 0 0 0 80 0 25
2019 Evaluation 28 58 9 4 0 1 0 87 4 85
2019 Data sciences 36 47 4 9 4 0 0 83 13 25
2019 Policy 46 33 11 7 3 1 0 79 9 95
2019 Project management 47 37 9 5 2 1 0 84 7 175
2019 Other services to the public 40 40 11 6 2 1 0 81 8 330
2019 None of the above 40 39 11 5 5 0 0 80 10 1385

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 38 20 3 5 0 1 71 8 130
2024 Health care practitioners 26 33 24 10 7 0 0 59 17 545
2024 Intelligence analysts 26 37 27 4 6 0 0 63 10 55
2024 Compliance, inspection and enforcement 27 21 27 13 13 0 0 47 26 145
2024 Communications or public affairs 36 44 15 2 3 0 0 80 5 80
2024 Access to information and privacy 45 21 24 4 5 0 0 66 9 50
2024 Security 29 30 20 9 5 1 7 63 15 1225
2024 Science and technology 37 16 27 11 9 0 0 53 20 25
2024 Library services 49 29 17 0 5 0 0 78 5 20
2024 Legal services 19 38 21 5 4 0 12 65 11 45
2024 Administration and operations 36 30 16 11 7 0 0 66 18 1155
2024 Human resources 40 29 16 9 6 0 0 69 15 430
2024 Financial management 43 33 17 5 2 0 0 76 7 255
2024 Procurement 47 33 11 7 1 1 0 81 8 85
2024 Real property 16 44 13 17 9 0 0 60 26 60
2024 Material management 33 29 28 6 4 0 0 62 10 85
2024 Information management 38 37 16 6 2 0 1 76 9 130
2024 Information technology 41 41 13 4 1 0 0 82 5 230
2024 Internal audit 41 32 23 3 0 0 0 74 3 25
2024 Evaluation 18 29 18 21 15 0 0 46 36 95
2024 Data sciences 48 40 5 7 0 0 0 88 7 35
2024 Policy 32 37 11 7 5 0 9 75 13 80
2024 Project management 28 35 22 7 5 1 2 66 11 200
2024 Other services to the public 31 32 22 8 6 0 1 64 14 285
2024 None of the above 32 29 19 10 8 0 2 62 18 895
2022 Client contact centre 36 44 8 8 4 0 0 80 11 155
2022 Health care practitioners 22 35 24 11 8 0 0 57 19 575
2022 Federal regulators 71 19 10 0 0 0 0 90 0 15
2022 Compliance, inspection and enforcement 24 38 22 12 3 0 1 63 15 150
2022 Communications or public affairs 20 40 24 6 10 0 0 60 16 50
2022 Access to information and privacy 50 30 11 5 1 0 3 83 6 100
2022 Security 33 33 17 6 4 1 6 71 10 1395
2022 Science and technology 50 16 24 7 3 0 0 66 10 25
2022 Library services 21 39 15 18 0 0 7 65 19 15
2022 Legal services 25 36 21 5 13 0 0 62 18 45
2022 Administration and operations 38 28 17 10 7 0 0 66 17 1200
2022 Human resources 29 35 20 9 6 0 0 65 15 415
2022 Financial management 42 33 13 8 4 0 0 76 11 235
2022 Procurement 41 32 14 6 7 0 0 73 13 85
2022 Real property 24 36 18 16 7 0 0 59 23 60
2022 Material management 42 33 14 8 3 0 0 75 11 100
2022 Information management 40 30 20 5 4 0 1 70 9 160
2022 Information technology 33 40 17 6 2 0 0 74 9 225
2022 Internal audit 48 28 12 4 8 0 0 76 12 25
2022 Evaluation 18 36 16 23 7 0 0 54 30 85
2022 Data sciences 32 15 34 10 9 0 0 47 19 25
2022 Policy 37 24 18 14 8 0 0 60 21 95
2022 Project management 25 42 17 11 5 0 0 67 16 190
2022 Other services to the public 35 31 16 12 4 1 3 68 16 285
2022 None of the above 34 27 21 9 6 0 2 63 16 880
2020 Client contact centre 40 34 19 3 3 0 0 74 7 160
2020 Health care practitioners 25 35 22 10 7 0 0 60 17 795
2020 Federal regulators 32 43 24 0 0 0 0 76 0 15
2020 Compliance, inspection and enforcement 27 32 23 7 8 0 4 61 15 200
2020 Communications or public affairs 22 35 19 16 8 0 0 57 24 75
2020 Access to information and privacy 32 27 20 16 6 0 0 59 21 50
2020 Security 33 35 20 6 3 0 3 70 9 1805
2020 Science and technology 42 28 17 6 6 0 0 71 12 30
2020 Library services 13 49 18 13 0 0 7 67 14 20
2020 Legal services 20 27 30 13 9 0 2 48 22 50
2020 Administration and operations 34 32 18 9 7 0 0 66 16 1535
2020 Human resources 34 30 19 9 7 0 0 65 16 465
2020 Financial management 43 35 14 5 3 1 0 79 7 325
2020 Procurement 35 39 12 8 7 0 0 74 14 100
2020 Real property 28 25 28 13 5 1 0 53 19 85
2020 Material management 37 30 18 13 2 0 0 68 14 140
2020 Information management 33 40 14 9 4 1 0 74 12 185
2020 Information technology 32 36 19 9 3 0 0 68 13 280
2020 Internal audit 53 33 7 4 3 0 0 86 7 25
2020 Evaluation 26 37 21 11 5 0 0 63 16 95
2020 Data sciences 41 37 15 0 6 0 0 79 6 30
2020 Policy 33 33 15 11 7 0 0 67 18 100
2020 Project management 35 41 11 10 4 0 0 76 13 195
2020 Other services to the public 32 36 18 6 7 0 0 69 13 355
2020 None of the above 36 33 18 8 5 0 0 69 13 1340
2019 Client contact centre 33 35 19 4 7 0 2 70 11 140
2019 Health care practitioners 25 33 24 10 8 0 0 58 17 690
2019 Federal regulators 28 54 5 4 9 0 0 81 13 15
2019 Compliance, inspection and enforcement 26 25 25 12 8 0 3 53 21 180
2019 Communications or public affairs 32 35 18 12 3 0 0 68 14 65
2019 Access to information and privacy 37 39 18 3 2 0 2 77 5 55
2019 Security 30 31 24 8 5 0 2 63 12 2035
2019 Science and technology 36 47 7 3 6 0 0 84 9 25
2019 Library services 56 25 13 0 7 0 0 81 7 15
2019 Legal services 25 35 18 18 4 0 0 60 23 40
2019 Administration and operations 32 31 19 12 7 0 0 62 19 1380
2019 Human resources 28 33 19 12 8 0 0 61 19 445
2019 Financial management 43 37 12 5 3 0 0 80 8 315
2019 Procurement 28 34 24 6 8 0 0 62 15 85
2019 Real property 23 38 20 11 7 0 1 62 18 85
2019 Material management 45 27 15 7 5 1 0 72 13 150
2019 Information management 38 38 16 5 3 0 1 76 8 165
2019 Information technology 44 35 14 5 1 0 1 80 6 240
2019 Internal audit 63 15 15 3 0 4 0 81 4 25
2019 Evaluation 24 39 20 13 3 0 0 63 17 85
2019 Data sciences 44 30 8 15 4 0 0 73 19 25
2019 Policy 39 20 23 11 6 0 1 60 17 95
2019 Project management 24 35 28 8 4 1 1 59 12 170
2019 Other services to the public 28 29 27 10 6 0 0 57 16 330
2019 None of the above 32 31 21 8 7 0 1 63 16 1375

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 28 33 10 4 0 2 14 53 130
2024 Health care practitioners 17 37 31 10 4 0 1 14 54 545
2024 Intelligence analysts 7 14 33 13 23 7 2 40 23 55
2024 Compliance, inspection and enforcement 23 24 38 9 6 0 0 15 47 145
2024 Communications or public affairs 7 17 41 23 11 0 1 35 24 80
2024 Access to information and privacy 8 15 39 13 21 0 4 35 24 50
2024 Security 25 38 23 9 2 1 2 12 64 1220
2024 Science and technology 23 36 27 15 0 0 0 15 58 25
2024 Library services 11 5 45 11 12 12 4 27 19 20
2024 Legal services 21 26 28 16 1 0 7 19 51 45
2024 Administration and operations 13 24 33 18 10 1 1 29 37 1145
2024 Human resources 9 28 33 19 10 0 2 29 37 430
2024 Financial management 3 18 40 24 11 0 4 36 22 250
2024 Procurement 10 24 32 28 6 0 1 34 34 85
2024 Real property 19 33 35 8 5 0 0 13 52 60
2024 Material management 9 39 30 13 7 0 2 20 49 85
2024 Information management 11 24 42 14 10 0 0 23 34 125
2024 Information technology 7 22 37 23 8 2 2 32 30 230
2024 Internal audit 7 36 29 16 7 0 4 25 45 25
2024 Evaluation 18 40 23 13 6 1 0 18 58 95
2024 Data sciences 11 31 29 12 16 0 0 28 42 35
2024 Policy 6 25 39 17 4 9 0 23 35 80
2024 Project management 12 38 38 8 3 1 0 12 50 200
2024 Other services to the public 9 32 37 12 7 1 2 20 43 285
2024 None of the above 17 27 31 15 7 1 2 23 46 890
2022 Client contact centre 20 27 25 19 7 1 1 27 48 155
2022 Health care practitioners 12 31 35 12 7 1 2 19 45 575
2022 Federal regulators 44 18 27 0 4 0 6 5 66 15
2022 Compliance, inspection and enforcement 19 30 33 12 5 1 0 17 50 150
2022 Communications or public affairs 10 35 26 17 8 2 3 26 47 50
2022 Access to information and privacy 7 18 30 18 21 1 5 42 26 100
2022 Security 22 33 27 9 5 1 3 15 57 1385
2022 Science and technology 9 11 37 29 10 0 4 41 21 25
2022 Library services 10 13 36 24 17 0 0 41 23 15
2022 Legal services 26 15 33 11 12 0 3 24 42 45
2022 Administration and operations 10 26 34 18 9 1 2 28 38 1195
2022 Human resources 10 24 35 18 10 0 3 28 35 415
2022 Financial management 6 23 42 17 11 0 0 29 29 230
2022 Procurement 8 33 28 19 7 3 1 28 43 85
2022 Real property 16 25 51 8 0 0 0 8 41 60
2022 Material management 18 31 29 11 10 0 1 22 49 100
2022 Information management 14 19 35 18 12 0 3 30 34 160
2022 Information technology 8 26 43 16 5 0 3 21 35 225
2022 Internal audit 0 21 48 30 0 0 0 30 21 25
2022 Evaluation 15 36 27 14 3 1 4 18 54 85
2022 Data sciences 23 26 27 24 0 0 0 24 49 25
2022 Policy 9 29 34 17 8 0 3 26 39 95
2022 Project management 14 34 37 11 4 0 0 15 48 190
2022 Other services to the public 12 29 35 12 7 1 4 20 43 285
2022 None of the above 14 27 34 15 6 1 3 22 43 880
2020 Client contact centre 22 35 27 12 3 0 1 15 58 165
2020 Health care practitioners 15 34 32 15 4 0 1 19 49 795
2020 Federal regulators 19 24 35 22 0 0 0 22 42 15
2020 Compliance, inspection and enforcement 10 34 29 20 4 0 3 25 46 200
2020 Communications or public affairs 14 28 33 11 10 4 0 22 44 75
2020 Access to information and privacy 15 19 40 18 6 2 0 25 35 50
2020 Security 25 35 26 10 3 1 1 13 61 1820
2020 Science and technology 9 16 39 26 6 0 3 33 26 30
2020 Library services 9 13 50 22 0 0 7 23 23 20
2020 Legal services 10 27 40 18 5 0 0 23 37 50
2020 Administration and operations 12 28 33 17 8 1 1 26 41 1560
2020 Human resources 11 27 38 17 6 1 0 23 39 470
2020 Financial management 3 20 35 28 11 1 1 40 24 330
2020 Procurement 17 20 39 16 7 0 0 23 38 100
2020 Real property 21 32 37 9 2 0 0 11 53 85
2020 Material management 17 38 28 11 4 0 2 16 55 145
2020 Information management 10 23 36 17 13 0 1 31 33 185
2020 Information technology 14 33 32 15 5 1 0 20 48 280
2020 Internal audit 4 25 45 19 7 0 0 26 29 25
2020 Evaluation 14 37 35 11 3 0 0 14 50 95
2020 Data sciences 24 3 47 14 11 0 0 26 27 30
2020 Policy 9 19 32 26 14 1 0 40 28 100
2020 Project management 7 32 39 16 7 0 0 22 39 195
2020 Other services to the public 13 26 35 17 8 1 0 25 40 355
2020 None of the above 17 28 33 15 6 1 1 22 45 1355
2019 Client contact centre 14 40 26 12 6 0 2 18 55 145
2019 Health care practitioners 12 35 35 12 5 0 0 18 47 700
2019 Federal regulators 11 37 42 9 0 0 0 9 48 15
2019 Compliance, inspection and enforcement 16 36 34 9 5 1 0 14 52 180
2019 Communications or public affairs 7 27 42 14 10 0 0 24 34 65
2019 Access to information and privacy 9 16 45 25 3 0 2 28 26 55
2019 Security 23 31 31 9 3 1 1 13 55 2055
2019 Science and technology 3 36 36 8 16 0 0 24 40 25
2019 Library services 17 6 47 24 6 0 0 29 23 15
2019 Legal services 23 34 32 9 2 0 0 11 58 40
2019 Administration and operations 11 26 35 18 8 1 1 26 38 1395
2019 Human resources 13 31 33 13 8 0 1 22 44 445
2019 Financial management 4 17 40 25 10 1 2 36 22 320
2019 Procurement 10 26 41 17 6 0 0 22 36 85
2019 Real property 23 36 29 9 2 0 0 12 59 85
2019 Material management 13 33 31 15 4 1 1 20 48 155
2019 Information management 8 26 38 19 8 0 2 27 35 165
2019 Information technology 11 26 41 15 5 2 1 20 38 240
2019 Internal audit 11 8 37 26 14 0 4 42 19 25
2019 Evaluation 14 34 38 8 6 0 0 14 48 85
2019 Data sciences 25 24 25 12 13 0 0 26 49 25
2019 Policy 13 29 32 15 9 2 1 25 43 95
2019 Project management 8 33 40 10 7 1 1 17 42 175
2019 Other services to the public 11 27 39 15 7 1 0 22 39 330
2019 None of the above 16 27 33 16 6 1 1 22 44 1390

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 22 24 16 2 1 3 19 56 130
2024 Health care practitioners 19 31 26 15 4 2 3 20 53 545
2024 Intelligence analysts 12 20 21 26 8 9 4 39 37 55
2024 Compliance, inspection and enforcement 17 26 23 22 5 2 5 29 47 145
2024 Communications or public affairs 14 27 39 7 10 1 1 17 43 75
2024 Access to information and privacy 4 26 21 33 15 0 2 49 30 50
2024 Security 26 29 24 9 4 2 6 14 59 1220
2024 Science and technology 23 51 18 8 0 0 0 8 73 25
2024 Library services 6 47 27 5 12 0 4 17 55 20
2024 Legal services 10 15 42 11 7 0 15 22 29 45
2024 Administration and operations 15 24 30 17 9 1 4 27 41 1150
2024 Human resources 16 26 28 15 10 1 5 26 45 430
2024 Financial management 7 21 36 18 12 2 4 33 30 255
2024 Procurement 15 22 47 11 4 0 0 15 37 85
2024 Real property 26 45 20 8 1 0 0 9 72 60
2024 Material management 8 20 43 17 7 1 3 25 29 85
2024 Information management 15 24 26 19 12 0 5 33 40 125
2024 Information technology 11 26 39 12 8 2 2 20 39 230
2024 Internal audit 32 23 35 7 0 0 4 7 57 25
2024 Evaluation 23 29 31 14 3 0 0 17 52 95
2024 Data sciences 24 17 27 27 4 0 2 31 42 35
2024 Policy 15 28 38 11 7 0 0 18 44 80
2024 Project management 29 33 27 8 3 0 0 10 63 200
2024 Other services to the public 16 20 31 19 9 1 4 30 38 285
2024 None of the above 20 24 25 19 7 1 4 27 47 890
2022 Client contact centre 21 22 29 14 6 1 7 21 47 155
2022 Health care practitioners 16 29 30 14 6 1 4 22 47 575
2022 Federal regulators 27 20 14 14 0 0 25 18 63 15
2022 Compliance, inspection and enforcement 15 24 39 13 7 1 1 21 39 150
2022 Communications or public affairs 20 39 22 9 7 2 1 16 61 50
2022 Access to information and privacy 8 12 31 14 25 3 8 43 22 100
2022 Security 24 30 24 10 5 3 5 16 58 1390
2022 Science and technology 13 18 34 13 18 0 4 32 33 25
2022 Library services 16 41 32 7 5 0 0 12 57 15
2022 Legal services 22 9 32 21 13 0 3 35 32 45
2022 Administration and operations 15 25 32 14 9 1 4 25 42 1195
2022 Human resources 16 25 29 15 11 1 4 27 43 410
2022 Financial management 9 30 32 15 11 2 2 27 40 235
2022 Procurement 18 29 30 12 8 3 1 21 48 85
2022 Real property 23 50 23 3 1 0 0 4 73 60
2022 Material management 14 19 42 16 8 0 2 24 33 100
2022 Information management 11 17 30 22 12 1 7 37 30 160
2022 Information technology 15 30 34 15 5 1 3 20 46 225
2022 Internal audit 17 17 50 16 0 0 0 16 34 25
2022 Evaluation 20 39 23 12 1 4 1 14 62 85
2022 Data sciences 21 33 27 19 0 0 0 19 54 25
2022 Policy 16 22 31 15 7 2 6 24 42 95
2022 Project management 26 31 29 10 2 0 2 13 58 190
2022 Other services to the public 12 31 28 18 5 1 5 24 46 285
2022 None of the above 16 26 28 16 7 1 6 25 44 880
2020 Client contact centre 25 29 29 8 4 2 3 13 57 160
2020 Health care practitioners 15 29 27 18 8 2 1 27 45 790
2020 Federal regulators 38 5 41 11 0 5 0 12 45 15
2020 Compliance, inspection and enforcement 15 25 32 20 6 0 2 26 41 205
2020 Communications or public affairs 25 17 29 21 5 3 2 27 43 75
2020 Access to information and privacy 6 24 32 22 13 0 4 36 31 50
2020 Security 23 29 28 12 4 2 3 17 54 1805
2020 Science and technology 16 26 12 26 9 8 3 40 46 30
2020 Library services 13 27 27 22 4 0 7 28 43 20
2020 Legal services 16 20 26 26 9 3 0 36 37 50
2020 Administration and operations 13 23 31 20 9 1 2 30 38 1555
2020 Human resources 18 29 30 15 7 1 1 22 48 465
2020 Financial management 10 21 32 23 10 1 3 34 32 330
2020 Procurement 22 27 21 18 11 1 0 30 49 100
2020 Real property 21 42 27 7 2 1 1 9 64 85
2020 Material management 16 22 36 17 7 1 1 24 39 145
2020 Information management 5 18 37 22 12 2 4 37 24 185
2020 Information technology 15 26 30 16 8 2 1 25 43 275
2020 Internal audit 3 26 48 18 0 0 4 19 31 25
2020 Evaluation 22 40 19 13 6 0 0 18 62 95
2020 Data sciences 18 10 28 30 14 0 0 44 28 30
2020 Policy 12 23 44 13 6 1 1 19 36 100
2020 Project management 22 31 26 15 5 0 0 20 54 195
2020 Other services to the public 14 20 29 24 10 2 1 36 34 355
2020 None of the above 17 23 28 19 9 2 2 30 41 1350
2019 Client contact centre 27 35 24 6 4 3 1 11 64 145
2019 Health care practitioners 16 29 27 15 9 2 2 24 47 700
2019 Federal regulators 11 21 35 28 5 0 0 33 32 15
2019 Compliance, inspection and enforcement 20 25 24 17 5 3 6 24 50 175
2019 Communications or public affairs 13 26 37 14 6 3 1 21 41 65
2019 Access to information and privacy 8 17 23 29 16 3 4 49 27 55
2019 Security 24 28 27 13 4 2 2 17 54 2045
2019 Science and technology 24 29 14 7 17 8 0 27 58 25
2019 Library services 11 24 35 24 6 0 0 30 36 15
2019 Legal services 26 21 26 17 6 0 2 24 49 40
2019 Administration and operations 13 26 31 18 9 2 1 28 41 1385
2019 Human resources 21 28 27 13 8 2 1 22 50 445
2019 Financial management 11 21 36 20 8 1 3 29 34 320
2019 Procurement 26 28 23 13 9 0 0 22 55 85
2019 Real property 24 38 18 15 3 0 1 19 63 85
2019 Material management 23 25 26 15 6 2 2 22 50 155
2019 Information management 13 18 37 15 12 2 3 29 33 165
2019 Information technology 17 33 30 12 4 3 1 17 52 240
2019 Internal audit 0 22 34 24 17 0 4 42 23 25
2019 Evaluation 16 31 33 16 2 1 0 19 48 85
2019 Data sciences 25 8 38 21 0 0 9 23 36 25
2019 Policy 7 29 42 13 6 2 0 19 37 90
2019 Project management 21 28 33 12 4 1 1 16 50 175
2019 Other services to the public 15 27 29 17 9 2 1 27 43 325
2019 None of the above 19 24 30 17 7 1 2 25 44 1380

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 18 26 23 10 0 10 36 35 130
2024 Health care practitioners 13 20 34 21 8 2 2 30 35 545
2024 Intelligence analysts 10 19 34 21 13 0 3 35 30 55
2024 Compliance, inspection and enforcement 14 16 35 16 12 2 5 30 33 145
2024 Communications or public affairs 5 12 41 27 13 1 0 40 18 75
2024 Access to information and privacy 13 11 28 23 22 0 2 46 25 45
2024 Security 12 16 27 22 8 1 14 35 33 1215
2024 Science and technology 27 18 30 25 0 0 0 25 44 25
2024 Library services 0 6 44 19 16 4 10 42 7 20
2024 Legal services 7 22 12 30 4 0 25 45 38 45
2024 Administration and operations 8 11 36 26 15 1 3 43 20 1145
2024 Human resources 8 15 34 24 15 1 4 41 23 430
2024 Financial management 3 9 29 34 21 1 4 58 12 255
2024 Procurement 5 17 36 35 7 0 0 42 21 85
2024 Real property 4 19 52 20 5 0 0 25 23 60
2024 Material management 3 12 28 43 13 0 2 56 16 85
2024 Information management 4 15 34 30 13 0 4 44 20 125
2024 Information technology 5 7 28 34 22 2 3 58 12 230
2024 Internal audit 6 10 42 30 7 0 4 39 16 25
2024 Evaluation 20 25 38 9 7 1 0 16 46 95
2024 Data sciences 12 15 24 16 33 0 0 49 27 35
2024 Policy 10 16 34 24 9 0 8 35 28 80
2024 Project management 12 14 35 26 9 3 0 36 27 200
2024 Other services to the public 8 15 32 24 13 2 5 40 25 285
2024 None of the above 11 15 30 28 11 1 4 41 28 890
2022 Client contact centre 9 15 35 23 11 0 8 36 26 155
2022 Health care practitioners 9 18 35 23 11 1 3 36 28 570
2022 Federal regulators 14 37 13 21 4 0 11 28 58 15
2022 Compliance, inspection and enforcement 5 16 31 26 10 2 10 41 24 150
2022 Communications or public affairs 16 20 33 19 7 2 3 27 38 50
2022 Access to information and privacy 7 16 18 24 30 3 2 57 24 100
2022 Security 10 15 27 25 11 2 11 41 29 1385
2022 Science and technology 0 18 32 39 7 0 4 48 19 25
2022 Library services 5 11 21 28 27 0 7 60 17 15
2022 Legal services 18 14 27 18 19 0 3 39 33 45
2022 Administration and operations 8 13 33 26 16 1 3 44 22 1190
2022 Human resources 9 15 30 29 14 1 2 44 25 410
2022 Financial management 2 13 39 25 19 0 2 45 15 230
2022 Procurement 17 10 29 24 17 2 1 42 27 85
2022 Real property 2 26 35 30 6 0 2 37 28 60
2022 Material management 4 13 40 25 17 0 2 43 17 100
2022 Information management 4 10 31 33 20 0 3 54 14 160
2022 Information technology 3 14 30 34 15 0 3 51 18 225
2022 Internal audit 9 8 38 30 15 0 0 45 17 25
2022 Evaluation 13 31 32 14 8 0 2 22 45 85
2022 Data sciences 9 14 32 30 11 4 0 42 24 25
2022 Policy 7 29 24 22 11 0 5 36 39 95
2022 Project management 6 14 44 29 7 0 1 36 20 190
2022 Other services to the public 6 17 34 20 12 4 7 36 27 285
2022 None of the above 9 15 32 24 13 1 6 40 26 875
2020 Client contact centre 11 18 30 30 6 1 3 38 31 165
2020 Health care practitioners 6 16 34 29 12 1 2 43 22 790
2020 Federal regulators 0 14 59 22 0 5 0 23 15 15
2020 Compliance, inspection and enforcement 7 15 35 26 12 0 3 40 23 200
2020 Communications or public affairs 6 26 28 26 10 1 2 38 33 75
2020 Access to information and privacy 15 24 23 28 10 0 0 39 39 50
2020 Security 8 11 32 30 11 1 6 44 21 1805
2020 Science and technology 3 9 47 20 13 3 4 35 13 30
2020 Library services 4 4 13 45 26 0 7 77 9 20
2020 Legal services 8 10 30 41 11 0 0 52 18 50
2020 Administration and operations 6 14 35 28 15 0 1 44 21 1550
2020 Human resources 8 17 34 26 12 3 1 39 25 465
2020 Financial management 4 10 32 36 16 1 2 53 14 325
2020 Procurement 10 17 33 26 13 1 0 39 27 100
2020 Real property 10 25 33 26 3 1 1 30 36 85
2020 Material management 14 10 37 22 16 0 1 39 24 140
2020 Information management 4 8 37 30 19 1 2 50 12 180
2020 Information technology 5 15 38 28 13 1 1 42 20 275
2020 Internal audit 3 7 34 25 30 0 0 55 11 25
2020 Evaluation 14 24 38 14 10 0 0 24 38 90
2020 Data sciences 24 3 25 21 28 0 0 49 27 30
2020 Policy 12 14 26 26 19 2 0 46 27 100
2020 Project management 6 17 36 28 12 0 0 40 24 195
2020 Other services to the public 8 12 32 33 14 0 0 48 20 355
2020 None of the above 8 13 33 28 15 1 2 45 22 1345
2019 Client contact centre 17 18 32 21 6 1 6 29 37 145
2019 Health care practitioners 8 17 37 24 11 2 2 36 26 695
2019 Federal regulators 8 22 36 28 5 0 0 33 31 15
2019 Compliance, inspection and enforcement 10 15 37 24 7 1 5 34 26 180
2019 Communications or public affairs 6 19 39 26 11 0 0 37 25 65
2019 Access to information and privacy 16 6 26 29 20 2 2 50 23 55
2019 Security 9 16 34 24 10 2 5 36 27 2050
2019 Science and technology 9 3 37 35 16 0 0 51 13 25
2019 Library services 0 24 19 39 18 0 0 57 24 15
2019 Legal services 15 25 21 16 24 0 0 40 39 40
2019 Administration and operations 7 17 36 25 13 1 1 40 24 1385
2019 Human resources 9 21 32 19 15 1 2 35 31 445
2019 Financial management 4 8 33 38 14 0 2 53 12 315
2019 Procurement 11 22 31 27 8 0 0 35 34 85
2019 Real property 6 27 40 20 6 0 0 26 34 85
2019 Material management 5 17 36 24 17 1 1 42 22 150
2019 Information management 5 10 34 28 22 0 1 51 15 165
2019 Information technology 6 17 31 32 11 1 1 45 23 240
2019 Internal audit 0 15 8 31 38 0 8 75 16 25
2019 Evaluation 14 27 42 13 5 0 0 18 40 85
2019 Data sciences 19 12 39 8 22 0 0 30 31 25
2019 Policy 8 15 29 26 20 1 1 46 24 95
2019 Project management 11 19 36 25 8 1 1 34 30 175
2019 Other services to the public 8 15 36 28 11 1 1 40 23 325
2019 None of the above 10 15 34 25 13 1 2 39 26 1390

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 27 18 15 4 1 4 20 61 130
2024 Health care practitioners 30 30 23 11 5 1 1 16 61 545
2024 Intelligence analysts 19 33 7 14 11 2 13 30 61 55
2024 Compliance, inspection and enforcement 25 35 20 6 10 1 3 17 62 145
2024 Communications or public affairs 15 16 15 28 22 1 2 52 32 75
2024 Access to information and privacy 12 15 17 18 34 0 5 54 28 50
2024 Security 32 28 21 9 5 1 4 14 63 1220
2024 Science and technology 41 27 15 14 3 0 0 17 68 25
2024 Library services 5 37 24 0 22 12 0 25 47 20
2024 Legal services 28 33 6 19 0 6 9 22 71 40
2024 Administration and operations 19 23 25 14 13 1 5 29 45 1150
2024 Human resources 17 23 23 18 13 1 4 33 43 430
2024 Financial management 9 15 26 25 21 0 4 48 24 250
2024 Procurement 15 18 27 22 13 1 5 37 35 85
2024 Real property 23 27 26 22 1 0 1 23 51 60
2024 Material management 16 18 38 18 7 0 3 26 35 85
2024 Information management 15 23 31 20 7 1 1 29 39 125
2024 Information technology 18 17 25 18 17 2 3 37 37 230
2024 Internal audit 14 28 17 29 7 0 4 38 44 25
2024 Evaluation 46 23 22 6 3 1 0 9 70 95
2024 Data sciences 7 28 11 27 28 0 0 55 34 35
2024 Policy 12 28 25 11 21 2 1 33 41 80
2024 Project management 20 28 24 18 8 1 2 26 49 200
2024 Other services to the public 24 23 26 14 12 0 1 26 47 280
2024 None of the above 26 20 23 18 8 1 3 27 49 890
2022 Client contact centre 18 28 25 13 11 2 3 25 49 155
2022 Health care practitioners 26 29 27 10 7 1 1 16 56 575
2022 Federal regulators 48 17 17 6 0 0 11 7 73 15
2022 Compliance, inspection and enforcement 27 22 24 16 9 0 2 26 50 150
2022 Communications or public affairs 29 14 25 9 20 3 0 30 44 50
2022 Access to information and privacy 9 15 11 22 31 4 7 60 27 100
2022 Security 21 28 25 13 6 2 5 20 53 1385
2022 Science and technology 15 32 23 26 0 0 4 27 49 25
2022 Library services 16 6 43 27 7 0 0 34 23 15
2022 Legal services 17 29 30 10 11 0 3 21 48 45
2022 Administration and operations 15 22 26 18 14 2 4 34 39 1195
2022 Human resources 16 17 23 25 14 2 3 41 35 415
2022 Financial management 13 21 30 20 14 0 2 35 35 230
2022 Procurement 16 23 23 13 17 4 5 32 42 85
2022 Real property 15 34 30 13 8 0 0 22 49 60
2022 Material management 15 25 33 9 16 0 3 26 40 100
2022 Information management 14 17 25 15 22 3 3 40 33 160
2022 Information technology 16 29 24 16 13 0 2 30 46 225
2022 Internal audit 8 20 43 20 8 0 0 29 29 25
2022 Evaluation 30 33 21 8 6 2 0 14 65 85
2022 Data sciences 37 10 29 16 8 0 0 24 47 25
2022 Policy 18 20 31 19 10 0 2 30 39 95
2022 Project management 13 22 32 21 10 1 2 31 36 190
2022 Other services to the public 18 24 24 15 9 3 7 27 47 285
2022 None of the above 21 23 27 13 9 1 6 24 46 875
2020 Client contact centre 16 25 34 17 5 0 3 22 42 160
2020 Health care practitioners 25 26 26 15 6 1 1 22 52 795
2020 Federal regulators 14 14 40 19 14 0 0 33 28 15
2020 Compliance, inspection and enforcement 23 28 26 15 5 2 3 21 52 200
2020 Communications or public affairs 19 21 33 12 11 1 3 25 41 75
2020 Access to information and privacy 29 16 19 24 9 2 2 35 46 50
2020 Security 20 24 30 16 5 1 2 23 46 1805
2020 Science and technology 9 21 29 17 9 8 7 31 35 30
2020 Library services 9 22 36 13 13 0 7 28 33 20
2020 Legal services 26 18 23 19 13 0 0 32 44 50
2020 Administration and operations 15 23 28 20 12 1 1 32 40 1555
2020 Human resources 13 21 28 21 14 1 1 36 35 470
2020 Financial management 8 18 29 28 14 1 3 44 27 330
2020 Procurement 23 23 23 22 8 0 2 30 47 100
2020 Real property 17 27 36 15 3 1 1 18 45 85
2020 Material management 21 24 26 18 10 0 0 29 45 145
2020 Information management 10 22 27 20 18 0 2 39 33 185
2020 Information technology 18 25 29 14 12 1 0 27 44 275
2020 Internal audit 11 15 23 29 23 0 0 52 25 25
2020 Evaluation 35 24 27 5 9 0 0 14 59 90
2020 Data sciences 24 10 20 23 23 0 0 46 34 30
2020 Policy 15 21 23 19 18 3 2 39 37 95
2020 Project management 14 23 30 22 10 0 1 32 37 195
2020 Other services to the public 22 22 29 17 10 1 1 27 44 355
2020 None of the above 20 23 27 18 10 1 1 29 43 1350
2019 Client contact centre 26 30 24 9 6 1 4 16 59 145
2019 Health care practitioners 25 28 27 11 7 1 1 18 54 700
2019 Federal regulators 20 21 54 0 5 0 0 5 41 15
2019 Compliance, inspection and enforcement 30 31 19 10 7 2 1 18 62 175
2019 Communications or public affairs 23 21 22 21 12 0 0 33 45 65
2019 Access to information and privacy 19 16 27 8 22 4 4 33 38 55
2019 Security 23 27 29 14 5 1 2 19 51 2050
2019 Science and technology 20 37 15 17 12 0 0 29 57 25
2019 Library services 19 30 23 22 0 0 6 23 52 15
2019 Legal services 36 23 14 16 11 0 0 27 59 40
2019 Administration and operations 18 24 26 18 11 1 1 30 44 1385
2019 Human resources 20 25 22 18 12 2 2 31 47 440
2019 Financial management 12 20 30 23 14 0 2 37 32 320
2019 Procurement 24 25 21 24 6 0 0 30 49 85
2019 Real property 23 36 24 8 7 1 1 16 60 85
2019 Material management 27 24 18 18 12 1 1 30 51 150
2019 Information management 16 25 24 18 12 1 4 31 44 165
2019 Information technology 19 23 32 15 7 3 1 23 44 240
2019 Internal audit 15 19 30 7 26 0 4 34 34 25
2019 Evaluation 29 36 23 6 6 0 0 12 66 85
2019 Data sciences 25 28 17 17 9 0 5 27 55 25
2019 Policy 19 15 23 21 20 1 1 43 34 95
2019 Project management 17 27 29 16 9 1 2 25 45 175
2019 Other services to the public 24 25 27 12 9 2 1 21 51 330
2019 None of the above 26 23 25 15 9 1 1 25 50 1390

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 18 23 23 6 2 5 30 45 130
2024 Health care practitioners 21 27 25 12 9 2 4 23 51 545
2024 Intelligence analysts 18 30 16 18 14 0 4 33 50 55
2024 Compliance, inspection and enforcement 19 26 25 17 9 1 2 27 46 145
2024 Communications or public affairs 3 8 20 25 34 2 8 66 12 80
2024 Access to information and privacy 4 19 26 17 23 4 7 45 26 50
2024 Security 22 25 25 13 7 2 6 22 51 1220
2024 Science and technology 17 20 16 32 15 0 0 47 37 25
2024 Library services 0 17 16 27 14 8 18 55 23 20
2024 Legal services 31 10 30 15 7 1 6 23 45 45
2024 Administration and operations 15 20 27 20 12 2 4 34 38 1150
2024 Human resources 10 17 27 24 15 2 4 42 29 430
2024 Financial management 7 17 31 19 21 1 5 43 25 255
2024 Procurement 6 14 19 37 16 2 6 58 22 85
2024 Real property 6 17 29 17 24 3 4 44 24 60
2024 Material management 10 18 19 29 14 6 4 47 31 85
2024 Information management 18 15 26 23 13 2 3 38 34 125
2024 Information technology 4 9 24 28 23 5 8 58 15 230
2024 Internal audit 10 12 39 19 17 0 4 37 23 25
2024 Evaluation 14 29 36 10 8 2 1 18 45 95
2024 Data sciences 7 7 31 25 22 3 5 51 15 35
2024 Policy 20 13 23 25 13 3 3 40 35 80
2024 Project management 14 21 26 18 14 3 4 35 37 200
2024 Other services to the public 13 18 27 23 13 1 5 38 33 285
2024 None of the above 16 20 25 19 13 2 5 34 39 890
2022 Client contact centre 15 26 28 16 6 2 8 24 45 150
2022 Health care practitioners 19 28 23 17 9 2 2 27 49 570
2022 Federal regulators 29 34 8 0 0 7 22 0 88 15
2022 Compliance, inspection and enforcement 20 22 28 18 7 2 3 26 45 150
2022 Communications or public affairs 33 29 15 6 14 2 1 21 64 50
2022 Access to information and privacy 6 12 26 20 24 4 8 50 21 100
2022 Security 21 22 25 17 7 4 5 25 47 1390
2022 Science and technology 3 19 18 17 20 11 13 48 29 25
2022 Library services 6 18 39 8 30 0 0 38 23 15
2022 Legal services 23 15 31 4 26 0 0 31 39 45
2022 Administration and operations 16 26 28 14 10 2 4 26 45 1195
2022 Human resources 15 19 29 16 12 4 4 31 37 415
2022 Financial management 17 24 25 14 14 3 2 30 43 230
2022 Procurement 13 20 29 10 20 5 3 33 35 85
2022 Real property 8 19 35 22 13 1 2 37 28 60
2022 Material management 9 24 20 22 18 4 3 43 35 100
2022 Information management 12 21 27 22 14 1 3 38 34 160
2022 Information technology 10 19 28 23 11 4 5 37 32 225
2022 Internal audit 17 29 27 18 9 0 0 27 46 25
2022 Evaluation 28 24 27 10 7 3 1 17 54 85
2022 Data sciences 14 8 29 27 7 5 11 40 25 25
2022 Policy 15 23 29 16 9 5 3 27 41 95
2022 Project management 13 26 29 19 10 1 2 30 40 190
2022 Other services to the public 14 20 27 17 8 6 7 29 39 280
2022 None of the above 17 22 22 18 11 4 6 32 43 875
2020 Client contact centre 13 29 31 16 7 3 1 24 44 165
2020 Health care practitioners 13 21 24 25 14 2 2 40 35 790
2020 Federal regulators 14 24 44 14 5 0 0 19 37 15
2020 Compliance, inspection and enforcement 11 21 31 19 13 2 3 34 34 200
2020 Communications or public affairs 9 18 23 33 16 1 0 50 27 75
2020 Access to information and privacy 20 18 31 19 8 2 2 29 39 50
2020 Security 19 22 26 20 9 2 2 30 42 1810
2020 Science and technology 6 16 26 22 18 8 3 45 25 30
2020 Library services 0 9 27 23 30 4 7 60 10 20
2020 Legal services 15 25 22 25 14 0 0 38 40 50
2020 Administration and operations 10 21 29 23 13 2 2 37 32 1550
2020 Human resources 10 23 28 21 16 2 1 38 34 465
2020 Financial management 10 11 30 28 18 2 2 47 22 330
2020 Procurement 3 19 20 38 17 0 2 56 23 100
2020 Real property 9 15 30 33 12 0 2 46 24 85
2020 Material management 7 14 26 32 17 4 0 51 22 145
2020 Information management 7 23 24 24 17 1 4 43 32 185
2020 Information technology 5 17 31 27 17 2 1 46 22 275
2020 Internal audit 7 16 10 47 15 0 4 65 24 25
2020 Evaluation 27 35 22 11 5 0 0 16 62 90
2020 Data sciences 3 9 13 33 38 0 4 74 12 30
2020 Policy 6 18 29 20 18 7 2 42 26 100
2020 Project management 8 19 26 30 14 2 1 46 28 195
2020 Other services to the public 10 17 26 32 12 2 1 46 27 355
2020 None of the above 12 17 25 25 16 3 2 43 31 1345
2019 Client contact centre 28 27 16 17 6 1 4 25 58 145
2019 Health care practitioners 15 23 29 19 11 2 2 31 39 700
2019 Federal regulators 32 16 21 27 5 0 0 32 47 15
2019 Compliance, inspection and enforcement 21 19 32 13 10 2 4 24 42 175
2019 Communications or public affairs 9 23 30 15 18 3 2 35 33 65
2019 Access to information and privacy 15 19 19 14 20 8 6 40 39 55
2019 Security 23 22 26 17 8 2 3 26 46 2040
2019 Science and technology 17 18 20 19 25 0 0 45 35 25
2019 Library services 23 20 28 18 0 0 12 20 48 15
2019 Legal services 18 22 23 11 21 2 2 34 42 40
2019 Administration and operations 17 25 30 17 8 2 1 26 43 1390
2019 Human resources 24 29 24 11 9 2 0 21 55 440
2019 Financial management 14 23 29 19 11 2 2 31 39 320
2019 Procurement 15 19 26 30 9 0 1 40 34 85
2019 Real property 13 33 24 18 11 1 1 29 46 85
2019 Material management 10 20 23 22 20 1 4 45 31 155
2019 Information management 19 23 23 20 13 1 2 33 43 165
2019 Information technology 6 21 31 28 9 3 2 38 29 235
2019 Internal audit 0 7 48 19 22 4 0 42 8 25
2019 Evaluation 22 30 33 12 2 0 1 14 53 85
2019 Data sciences 13 12 25 32 8 4 5 44 28 25
2019 Policy 13 21 40 6 14 5 1 22 36 95
2019 Project management 16 26 26 15 13 2 3 28 44 175
2019 Other services to the public 15 19 27 23 12 2 1 37 35 325
2019 None of the above 18 22 26 19 12 2 2 32 41 1385

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 20 27 9 4 1 7 14 57 130
2024 Health care practitioners 27 31 24 8 6 1 3 15 60 545
2024 Intelligence analysts 28 13 17 20 14 0 9 36 45 55
2024 Compliance, inspection and enforcement 19 26 28 8 13 5 0 22 48 145
2024 Communications or public affairs 9 15 30 16 22 3 6 42 26 75
2024 Access to information and privacy 9 9 31 21 25 2 3 48 19 50
2024 Security 27 27 24 8 4 3 6 13 60 1220
2024 Science and technology 27 38 19 16 0 0 0 16 65 25
2024 Library services 6 22 36 14 17 0 4 33 30 20
2024 Legal services 15 26 19 9 5 1 25 19 55 45
2024 Administration and operations 17 22 33 13 10 1 4 24 41 1150
2024 Human resources 14 22 31 19 10 1 4 30 37 430
2024 Financial management 11 21 31 18 13 1 5 33 33 255
2024 Procurement 8 19 42 28 2 0 0 31 27 85
2024 Real property 21 33 31 9 5 0 1 14 55 60
2024 Material management 9 19 29 28 12 0 3 41 29 85
2024 Information management 13 22 34 16 9 2 5 26 37 125
2024 Information technology 10 25 32 16 7 7 2 25 39 230
2024 Internal audit 16 33 28 12 7 0 4 20 51 25
2024 Evaluation 30 23 32 9 5 1 0 14 54 95
2024 Data sciences 18 18 25 6 30 3 0 37 37 35
2024 Policy 15 25 29 15 16 0 0 31 40 80
2024 Project management 26 27 29 12 5 1 0 17 53 200
2024 Other services to the public 18 25 27 13 11 2 4 26 46 285
2024 None of the above 22 21 27 16 6 2 6 24 47 890
2022 Client contact centre 22 15 35 12 7 4 4 21 41 155
2022 Health care practitioners 18 28 32 12 5 3 3 18 48 575
2022 Federal regulators 24 19 17 8 0 0 32 12 63 15
2022 Compliance, inspection and enforcement 22 21 32 16 6 1 2 22 44 150
2022 Communications or public affairs 17 29 31 14 8 1 0 22 46 50
2022 Access to information and privacy 10 12 28 17 25 5 3 46 24 100
2022 Security 24 27 25 12 5 3 5 18 55 1390
2022 Science and technology 6 18 44 18 9 0 4 28 26 25
2022 Library services 22 34 16 20 8 0 0 28 56 15
2022 Legal services 14 25 25 26 9 0 1 35 40 45
2022 Administration and operations 15 22 33 14 10 2 3 26 39 1190
2022 Human resources 13 24 32 13 11 3 4 26 40 415
2022 Financial management 10 23 35 17 11 3 1 29 34 230
2022 Procurement 15 21 31 10 15 3 5 27 40 85
2022 Real property 24 34 34 5 1 0 2 7 59 60
2022 Material management 8 23 31 21 12 3 2 34 33 100
2022 Information management 9 17 33 18 15 2 6 36 28 160
2022 Information technology 13 29 36 12 6 1 3 18 44 225
2022 Internal audit 10 7 52 27 4 0 0 31 17 25
2022 Evaluation 16 40 27 14 1 3 0 15 57 85
2022 Data sciences 18 32 10 24 11 5 0 37 52 25
2022 Policy 12 22 36 12 13 2 3 26 36 95
2022 Project management 19 28 32 13 6 0 2 20 48 190
2022 Other services to the public 14 26 31 14 7 2 5 23 43 285
2022 None of the above 18 24 28 14 9 3 6 24 45 880
2020 Client contact centre 16 27 39 12 3 1 2 16 44 160
2020 Health care practitioners 18 29 29 15 6 2 2 22 48 795
2020 Federal regulators 6 37 45 7 5 0 0 12 43 15
2020 Compliance, inspection and enforcement 19 25 31 13 8 2 3 22 45 200
2020 Communications or public affairs 12 19 34 17 13 4 2 31 33 75
2020 Access to information and privacy 15 10 21 28 18 3 4 51 27 50
2020 Security 21 27 28 13 5 2 3 20 50 1810
2020 Science and technology 13 22 22 14 21 8 0 38 38 30
2020 Library services 4 22 31 23 13 0 7 39 28 20
2020 Legal services 18 27 19 24 12 0 0 36 45 50
2020 Administration and operations 13 23 33 18 10 2 1 29 37 1550
2020 Human resources 9 28 35 16 8 3 1 25 39 465
2020 Financial management 8 15 35 25 14 1 2 40 24 330
2020 Procurement 19 20 20 24 14 0 3 39 40 100
2020 Real property 22 22 36 14 4 2 0 19 44 85
2020 Material management 11 22 37 18 11 1 0 30 33 140
2020 Information management 7 19 30 23 14 1 6 40 28 180
2020 Information technology 11 27 36 15 10 2 0 25 38 280
2020 Internal audit 7 15 45 18 11 4 0 30 23 25
2020 Evaluation 18 46 20 8 8 0 0 15 65 90
2020 Data sciences 6 12 31 27 15 8 0 46 20 30
2020 Policy 7 20 36 20 15 3 0 35 28 100
2020 Project management 14 27 30 21 7 1 0 29 41 195
2020 Other services to the public 16 17 32 21 10 3 1 33 34 355
2020 None of the above 16 21 28 18 11 3 2 31 39 1350
2019 Client contact centre 21 30 34 7 5 2 1 13 52 145
2019 Health care practitioners 18 31 28 12 6 3 1 19 52 700
2019 Federal regulators 15 35 5 22 22 0 0 44 50 15
2019 Compliance, inspection and enforcement 24 29 30 8 6 1 3 14 55 180
2019 Communications or public affairs 9 16 32 25 13 0 6 40 26 65
2019 Access to information and privacy 7 14 21 27 28 0 3 57 22 55
2019 Security 23 25 29 13 5 2 3 19 50 2050
2019 Science and technology 24 19 14 26 13 0 4 41 45 25
2019 Library services 23 12 35 29 0 0 0 29 36 15
2019 Legal services 26 34 14 7 17 2 0 25 62 40
2019 Administration and operations 14 23 33 16 9 2 1 26 39 1385
2019 Human resources 15 28 27 17 9 2 1 27 45 440
2019 Financial management 10 19 33 22 13 1 2 36 30 320
2019 Procurement 16 28 27 24 5 0 0 29 44 85
2019 Real property 29 30 20 14 6 0 1 21 59 85
2019 Material management 14 22 32 15 12 3 1 28 38 150
2019 Information management 11 21 33 21 10 2 1 33 33 165
2019 Information technology 15 24 37 15 6 2 1 22 40 240
2019 Internal audit 0 15 41 19 18 4 4 40 16 25
2019 Evaluation 16 35 37 7 4 0 0 11 51 85
2019 Data sciences 8 14 43 12 23 0 0 35 22 25
2019 Policy 9 17 38 19 11 5 0 32 28 90
2019 Project management 15 28 35 12 8 1 1 20 44 175
2019 Other services to the public 17 27 29 14 10 2 1 25 45 330
2019 None of the above 18 24 31 15 9 2 2 25 44 1385

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 20 29 15 8 1 8 25 43 130
2024 Health care practitioners 13 23 36 18 8 1 2 26 37 545
2024 Intelligence analysts 21 13 28 28 4 0 7 34 36 55
2024 Compliance, inspection and enforcement 14 14 33 20 13 2 4 35 30 145
2024 Communications or public affairs 8 9 34 17 30 3 0 48 17 75
2024 Access to information and privacy 6 18 31 16 25 0 3 43 25 50
2024 Security 24 24 29 15 4 1 3 20 49 1220
2024 Science and technology 13 34 21 25 7 0 0 32 47 25
2024 Library services 20 30 20 19 12 0 0 31 49 20
2024 Legal services 27 11 25 26 6 0 4 34 40 45
2024 Administration and operations 8 16 35 25 13 1 3 39 24 1150
2024 Human resources 7 30 30 21 10 0 2 32 37 430
2024 Financial management 6 19 34 24 14 0 3 39 26 255
2024 Procurement 5 17 44 26 7 0 1 33 22 85
2024 Real property 14 19 36 19 11 2 0 31 33 60
2024 Material management 7 13 41 27 9 0 3 37 21 85
2024 Information management 13 15 34 25 9 0 4 36 29 130
2024 Information technology 4 16 32 24 19 2 3 46 21 230
2024 Internal audit 0 4 29 35 28 0 4 65 4 25
2024 Evaluation 5 18 35 32 9 1 0 42 23 95
2024 Data sciences 0 11 27 34 29 0 0 62 11 35
2024 Policy 10 17 45 19 9 0 0 28 27 80
2024 Project management 4 21 38 20 16 0 1 37 25 200
2024 Other services to the public 10 17 32 25 13 0 2 39 28 285
2024 None of the above 12 15 34 25 10 1 4 37 27 890
2022 Client contact centre 11 16 31 24 14 1 3 40 28 155
2022 Health care practitioners 14 20 34 20 9 0 2 30 35 575
2022 Federal regulators 0 28 29 16 16 0 11 36 31 15
2022 Compliance, inspection and enforcement 15 15 30 26 11 1 2 38 32 150
2022 Communications or public affairs 9 17 34 25 9 4 2 36 28 50
2022 Access to information and privacy 4 11 36 15 30 2 3 47 15 100
2022 Security 16 20 31 19 9 2 4 29 37 1390
2022 Science and technology 0 6 34 46 10 0 4 58 6 25
2022 Library services 5 25 32 19 18 0 0 37 30 15
2022 Legal services 5 20 43 18 15 0 0 32 25 45
2022 Administration and operations 7 14 36 25 15 1 2 41 22 1195
2022 Human resources 6 13 33 25 19 1 3 46 19 415
2022 Financial management 7 17 36 26 13 0 1 39 24 235
2022 Procurement 10 12 29 23 23 0 3 47 22 85
2022 Real property 4 25 27 29 11 0 3 41 31 60
2022 Material management 7 12 37 27 16 0 2 43 19 100
2022 Information management 5 13 34 25 20 0 3 47 18 160
2022 Information technology 2 15 44 25 10 1 3 37 17 225
2022 Internal audit 0 0 37 46 17 0 0 63 0 25
2022 Evaluation 4 7 44 32 12 0 1 45 11 85
2022 Data sciences 2 22 39 21 16 0 0 37 24 25
2022 Policy 10 18 35 20 13 0 4 34 29 95
2022 Project management 4 11 40 26 16 1 1 43 16 190
2022 Other services to the public 5 15 33 28 13 0 5 43 22 280
2022 None of the above 8 16 35 21 14 1 5 37 26 875
2020 Client contact centre 10 14 35 33 7 2 0 40 24 165
2020 Health care practitioners 8 19 33 28 11 0 1 39 27 795
2020 Federal regulators 14 0 58 14 14 0 0 28 14 15
2020 Compliance, inspection and enforcement 9 11 38 33 8 0 1 41 20 205
2020 Communications or public affairs 5 18 33 27 13 1 2 42 24 75
2020 Access to information and privacy 4 16 31 31 16 0 2 48 21 50
2020 Security 11 19 34 24 8 2 2 33 31 1815
2020 Science and technology 9 33 13 27 15 3 0 44 43 30
2020 Library services 9 9 36 30 9 0 7 42 19 20
2020 Legal services 1 15 41 34 9 0 0 42 17 50
2020 Administration and operations 5 13 33 33 16 0 1 49 17 1555
2020 Human resources 4 19 37 26 12 2 1 39 23 470
2020 Financial management 5 13 34 30 15 1 1 46 19 330
2020 Procurement 8 8 29 41 12 0 1 54 16 100
2020 Real property 1 27 24 36 12 0 0 48 28 85
2020 Material management 5 19 31 35 10 0 1 45 24 140
2020 Information management 3 13 33 28 21 0 2 50 16 185
2020 Information technology 3 12 35 34 14 1 1 49 15 280
2020 Internal audit 0 29 15 41 15 0 0 56 29 25
2020 Evaluation 1 14 35 38 11 0 1 49 16 95
2020 Data sciences 3 19 28 35 15 0 0 49 22 30
2020 Policy 4 19 27 32 16 1 0 49 23 100
2020 Project management 4 14 33 35 13 0 0 48 18 195
2020 Other services to the public 5 14 36 29 15 0 1 44 19 355
2020 None of the above 7 15 29 30 16 1 2 47 23 1350
2019 Client contact centre 12 15 39 23 10 1 1 34 27 145
2019 Health care practitioners 11 19 36 24 9 0 1 33 30 695
2019 Federal regulators 31 5 15 32 5 11 0 43 40 15
2019 Compliance, inspection and enforcement 9 16 37 21 11 1 5 35 27 180
2019 Communications or public affairs 12 16 29 24 15 0 4 41 29 65
2019 Access to information and privacy 5 15 34 16 24 4 2 43 21 55
2019 Security 13 20 32 25 7 1 2 33 34 2055
2019 Science and technology 11 12 21 23 25 4 4 52 25 25
2019 Library services 19 19 37 7 19 0 0 25 38 15
2019 Legal services 15 16 39 13 17 0 0 30 32 40
2019 Administration and operations 5 14 34 30 15 1 1 46 20 1390
2019 Human resources 7 16 27 29 19 1 1 49 24 445
2019 Financial management 7 18 33 25 14 1 2 41 26 320
2019 Procurement 16 18 27 31 8 0 0 39 34 85
2019 Real property 8 23 32 24 11 0 1 36 32 85
2019 Material management 11 11 35 25 15 1 3 41 23 150
2019 Information management 4 12 31 30 20 1 2 52 17 165
2019 Information technology 4 18 40 24 12 1 1 36 23 240
2019 Internal audit 4 30 26 8 29 0 4 38 35 25
2019 Evaluation 3 9 42 30 12 2 1 43 13 85
2019 Data sciences 4 20 21 29 26 0 0 55 24 25
2019 Policy 5 13 25 36 17 2 1 55 19 90
2019 Project management 6 16 32 34 11 1 1 46 22 175
2019 Other services to the public 9 14 32 30 13 1 1 43 24 325
2019 None of the above 9 14 31 28 15 1 1 44 24 1390
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 30 17 6 36 2 1 40 42 130
2024 Health care practitioners 10 25 18 20 24 2 2 36 45 545
2024 Intelligence analysts 27 17 22 3 22 5 3 48 28 55
2024 Compliance, inspection and enforcement 18 20 21 11 23 2 5 41 37 145
2024 Communications or public affairs 23 29 17 4 10 6 11 63 16 80
2024 Access to information and privacy 27 21 20 5 11 8 6 57 20 50
2024 Security 6 18 20 20 33 2 2 24 55 1220
2024 Science and technology 18 31 14 11 23 3 0 50 35 25
2024 Library services 15 32 29 4 5 9 6 55 11 20
2024 Legal services 14 11 16 13 34 5 9 28 54 45
2024 Administration and operations 22 31 17 12 14 2 2 56 27 1150
2024 Human resources 29 31 16 9 4 4 7 67 15 430
2024 Financial management 28 28 18 10 7 4 5 62 19 255
2024 Procurement 26 35 17 13 6 3 0 63 20 85
2024 Real property 25 33 18 10 12 0 1 59 23 60
2024 Material management 19 34 23 6 15 2 2 55 21 85
2024 Information management 22 32 18 10 9 7 2 60 20 130
2024 Information technology 35 29 12 6 5 9 4 74 12 230
2024 Internal audit 23 16 21 29 3 4 4 43 35 25
2024 Evaluation 9 31 21 17 19 3 1 41 38 95
2024 Data sciences 40 24 15 5 5 0 11 72 11 35
2024 Policy 17 23 16 21 10 9 3 45 36 80
2024 Project management 20 38 11 11 15 3 2 61 28 200
2024 Other services to the public 19 28 17 14 18 2 2 49 34 280
2024 None of the above 14 26 19 13 23 3 2 42 38 895
2022 Client contact centre 18 29 21 10 18 2 2 49 29 150
2022 Health care practitioners 13 31 17 16 18 3 1 46 36 575
2022 Federal regulators 23 16 27 16 19 0 0 39 34 15
2022 Compliance, inspection and enforcement 13 22 19 16 21 5 4 39 40 150
2022 Communications or public affairs 22 34 19 13 3 4 5 61 18 50
2022 Access to information and privacy 34 26 15 8 3 8 6 69 14 100
2022 Security 7 19 19 20 32 2 1 27 53 1390
2022 Science and technology 12 40 20 17 3 3 4 56 22 25
2022 Library services 9 29 28 12 22 0 0 39 34 15
2022 Legal services 21 25 9 28 8 4 5 50 39 45
2022 Administration and operations 22 32 18 12 10 4 2 57 23 1195
2022 Human resources 35 28 14 5 3 8 6 73 10 415
2022 Financial management 26 34 15 9 8 5 3 65 19 235
2022 Procurement 19 27 20 14 15 4 2 49 30 85
2022 Real property 10 38 7 22 19 0 2 50 43 60
2022 Material management 17 32 18 10 19 2 2 51 30 100
2022 Information management 27 34 18 9 6 4 3 65 15 160
2022 Information technology 30 34 16 5 4 7 4 72 10 225
2022 Internal audit 22 22 18 17 4 9 9 53 25 25
2022 Evaluation 4 35 24 15 9 12 1 45 28 85
2022 Data sciences 19 42 21 0 7 8 4 69 7 25
2022 Policy 28 24 14 10 17 3 4 57 29 95
2022 Project management 27 29 19 11 8 4 2 59 21 190
2022 Other services to the public 18 28 16 16 15 5 2 49 33 280
2022 None of the above 15 29 20 14 15 3 2 47 32 875
2020 Client contact centre 16 26 17 25 12 2 3 44 38 165
2020 Health care practitioners 14 29 20 17 17 2 1 44 35 795
2020 Federal regulators 22 33 9 18 5 14 0 64 26 15
2020 Compliance, inspection and enforcement 14 31 20 14 15 2 3 48 31 205
2020 Communications or public affairs 26 30 14 11 5 9 5 66 18 75
2020 Access to information and privacy 23 28 18 12 10 4 6 56 24 50
2020 Security 7 23 22 21 24 1 1 32 46 1815
2020 Science and technology 24 23 34 6 6 7 0 50 13 30
2020 Library services 13 51 27 0 4 4 0 67 4 20
2020 Legal services 19 38 25 12 4 2 0 58 16 50
2020 Administration and operations 22 36 19 12 9 2 1 59 21 1555
2020 Human resources 30 33 17 7 4 4 4 69 12 465
2020 Financial management 26 36 15 13 4 3 3 66 19 330
2020 Procurement 32 27 15 14 7 3 2 61 23 100
2020 Real property 20 32 21 14 13 1 1 52 27 85
2020 Material management 19 35 21 11 11 2 1 55 23 145
2020 Information management 34 32 21 5 2 3 4 71 7 185
2020 Information technology 34 33 18 5 3 5 2 72 8 280
2020 Internal audit 29 45 14 4 0 0 7 80 4 25
2020 Evaluation 14 33 27 18 7 1 0 47 26 95
2020 Data sciences 29 25 12 10 14 3 7 61 26 30
2020 Policy 27 30 12 11 7 4 9 66 21 100
2020 Project management 27 32 18 6 5 8 4 67 12 195
2020 Other services to the public 21 28 21 16 9 4 1 52 26 355
2020 None of the above 15 28 19 18 15 3 2 46 34 1355
2019 Client contact centre 18 32 11 18 17 1 4 52 37 145
2019 Health care practitioners 17 29 23 16 13 1 1 47 30 700
2019 Federal regulators 11 48 16 20 5 0 0 59 25 15
2019 Compliance, inspection and enforcement 16 29 20 15 15 4 1 47 32 175
2019 Communications or public affairs 37 34 11 13 0 1 3 75 14 65
2019 Access to information and privacy 22 35 23 9 6 2 3 60 16 55
2019 Security 10 22 22 20 24 2 1 33 45 2050
2019 Science and technology 21 30 24 14 11 0 0 51 25 25
2019 Library services 18 29 12 18 17 6 0 50 37 15
2019 Legal services 27 21 8 27 12 2 2 50 41 40
2019 Administration and operations 23 36 16 12 9 3 1 61 22 1390
2019 Human resources 31 29 14 12 6 5 3 66 19 445
2019 Financial management 33 33 14 10 4 2 3 71 15 320
2019 Procurement 12 43 21 15 5 3 1 57 21 85
2019 Real property 23 29 13 15 16 2 1 54 32 85
2019 Material management 17 36 19 9 18 1 0 54 27 150
2019 Information management 31 29 21 7 5 3 5 65 13 165
2019 Information technology 35 35 13 6 4 5 4 76 10 240
2019 Internal audit 33 19 11 15 11 4 8 58 29 25
2019 Evaluation 16 29 24 15 13 2 0 47 28 85
2019 Data sciences 18 28 4 22 8 12 9 58 37 25
2019 Policy 17 33 13 11 13 4 9 58 28 95
2019 Project management 24 35 16 13 8 2 1 62 22 175
2019 Other services to the public 20 30 22 14 11 3 2 52 25 330
2019 None of the above 18 29 18 15 17 2 1 48 33 1390

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 30 15 9 17 1 0 58 27 130
2024 Health care practitioners 23 29 12 16 18 0 0 53 35 545
2024 Intelligence analysts 44 28 14 1 12 0 0 72 13 55
2024 Compliance, inspection and enforcement 32 29 9 15 15 0 0 61 31 145
2024 Communications or public affairs 48 38 3 4 6 1 0 87 10 80
2024 Access to information and privacy 62 11 2 9 15 0 0 73 24 50
2024 Security 16 22 15 17 29 1 1 39 46 1220
2024 Science and technology 47 22 11 6 14 0 0 69 20 25
2024 Library services 15 51 5 14 0 9 6 77 17 20
2024 Legal services 26 20 6 27 21 0 0 46 48 45
2024 Administration and operations 38 32 9 11 10 0 0 70 21 1150
2024 Human resources 53 29 6 7 4 1 0 83 11 430
2024 Financial management 53 28 7 5 5 1 0 82 11 255
2024 Procurement 48 26 19 6 2 0 0 74 8 85
2024 Real property 45 31 7 11 4 2 0 78 15 60
2024 Material management 40 25 16 8 11 0 0 65 19 85
2024 Information management 44 32 5 12 6 1 0 77 18 130
2024 Information technology 63 21 6 3 5 3 0 86 8 230
2024 Internal audit 34 19 15 25 8 0 0 53 33 25
2024 Evaluation 18 44 12 13 12 1 0 62 26 95
2024 Data sciences 77 14 0 4 5 0 0 91 9 35
2024 Policy 33 30 14 8 15 0 0 63 23 80
2024 Project management 41 29 12 10 9 0 0 70 18 200
2024 Other services to the public 32 36 7 10 15 0 0 68 25 285
2024 None of the above 28 28 12 14 16 2 1 57 31 895
2022 Client contact centre 41 28 13 8 10 0 0 69 18 155
2022 Health care practitioners 26 37 9 13 13 1 0 64 27 575
2022 Federal regulators 24 29 19 6 23 0 0 52 29 15
2022 Compliance, inspection and enforcement 24 33 7 20 15 0 0 57 36 150
2022 Communications or public affairs 45 43 6 3 1 0 2 90 5 50
2022 Access to information and privacy 57 22 6 3 5 4 2 84 9 100
2022 Security 16 24 14 17 28 1 0 40 45 1390
2022 Science and technology 47 22 15 7 6 3 0 71 14 25
2022 Library services 27 38 14 10 11 0 0 65 21 15
2022 Legal services 38 22 8 12 19 0 0 60 31 45
2022 Administration and operations 40 31 10 11 8 1 0 71 19 1195
2022 Human resources 62 27 4 3 4 0 0 89 7 415
2022 Financial management 48 31 5 10 6 1 0 79 16 235
2022 Procurement 38 25 16 10 11 0 0 63 21 85
2022 Real property 43 28 11 9 9 0 0 71 18 60
2022 Material management 36 29 11 10 13 0 1 66 23 100
2022 Information management 53 26 11 6 4 0 1 80 10 160
2022 Information technology 60 26 6 4 2 0 1 87 7 225
2022 Internal audit 49 24 13 13 0 0 0 73 13 25
2022 Evaluation 27 47 14 5 7 1 0 74 12 85
2022 Data sciences 45 30 5 6 9 5 0 80 16 25
2022 Policy 46 22 5 14 14 0 0 67 28 95
2022 Project management 45 31 8 9 6 2 0 77 15 190
2022 Other services to the public 37 32 10 10 10 1 0 70 20 285
2022 None of the above 30 32 10 14 12 1 1 63 27 875
2020 Client contact centre 24 35 15 18 8 0 1 59 26 160
2020 Health care practitioners 28 33 11 15 12 0 0 61 28 795
2020 Federal regulators 37 36 4 24 0 0 0 73 24 15
2020 Compliance, inspection and enforcement 36 25 12 14 13 0 0 61 27 200
2020 Communications or public affairs 49 25 7 14 4 2 0 75 18 75
2020 Access to information and privacy 39 31 6 10 15 0 0 69 25 50
2020 Security 16 26 16 19 23 0 0 42 42 1810
2020 Science and technology 35 35 21 8 0 0 0 71 8 30
2020 Library services 28 34 29 9 0 0 0 62 9 20
2020 Legal services 36 33 12 19 0 0 0 70 19 50
2020 Administration and operations 38 31 12 12 7 0 0 69 19 1555
2020 Human resources 53 30 7 5 5 0 0 84 10 465
2020 Financial management 48 30 8 9 3 1 1 80 12 330
2020 Procurement 51 26 9 7 7 0 0 76 14 100
2020 Real property 41 33 7 7 11 0 0 74 19 85
2020 Material management 30 38 13 9 10 0 0 68 19 145
2020 Information management 47 34 9 2 5 2 1 83 7 185
2020 Information technology 51 35 7 3 2 1 0 86 6 280
2020 Internal audit 47 39 10 4 0 0 0 86 4 25
2020 Evaluation 25 45 14 12 4 0 0 70 16 90
2020 Data sciences 47 27 3 11 13 0 0 74 23 30
2020 Policy 49 26 4 11 10 0 0 75 21 100
2020 Project management 49 31 8 7 4 0 0 80 12 195
2020 Other services to the public 33 32 12 16 7 0 0 65 23 355
2020 None of the above 28 32 11 13 14 1 1 61 27 1350
2019 Client contact centre 27 33 16 12 12 0 0 61 23 145
2019 Health care practitioners 27 33 14 17 9 0 0 59 26 700
2019 Federal regulators 27 39 21 9 5 0 0 66 14 15
2019 Compliance, inspection and enforcement 32 24 17 14 12 0 0 56 27 175
2019 Communications or public affairs 60 29 8 3 1 0 0 88 4 65
2019 Access to information and privacy 36 38 9 11 3 2 2 76 15 55
2019 Security 16 28 16 18 22 1 0 44 40 2050
2019 Science and technology 30 56 7 4 3 0 0 86 7 25
2019 Library services 24 27 12 13 18 6 0 54 33 15
2019 Legal services 34 25 8 15 19 0 0 58 34 40
2019 Administration and operations 39 32 9 12 7 1 0 72 19 1385
2019 Human resources 47 30 9 8 3 2 0 79 12 440
2019 Financial management 51 31 7 7 3 0 0 83 10 315
2019 Procurement 39 22 17 9 10 2 0 62 20 85
2019 Real property 34 34 14 11 7 0 0 68 18 85
2019 Material management 28 33 10 17 12 1 0 61 29 155
2019 Information management 46 30 13 7 4 0 1 76 11 165
2019 Information technology 52 32 9 5 1 0 0 85 7 240
2019 Internal audit 48 18 11 4 14 0 4 69 19 25
2019 Evaluation 26 43 13 13 6 0 0 69 18 85
2019 Data sciences 41 20 12 17 9 0 0 62 26 25
2019 Policy 29 36 15 10 8 1 0 66 19 90
2019 Project management 40 33 7 13 6 1 0 73 20 175
2019 Other services to the public 35 28 13 14 9 1 0 63 23 330
2019 None of the above 30 29 13 13 14 0 0 60 27 1390

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 34 15 7 15 0 0 63 22 130
2024 Health care practitioners 20 41 12 17 9 0 0 61 27 545
2024 Intelligence analysts 47 25 14 3 11 0 0 72 14 55
2024 Compliance, inspection and enforcement 39 31 7 14 10 0 0 69 23 145
2024 Communications or public affairs 55 32 9 0 5 0 0 86 5 80
2024 Access to information and privacy 56 27 0 14 3 0 0 83 17 50
2024 Security 14 31 17 17 19 1 1 46 37 1215
2024 Science and technology 39 29 11 8 14 0 0 68 22 25
2024 Library services 33 51 5 0 0 5 6 94 0 20
2024 Legal services 30 27 4 17 21 0 0 58 38 45
2024 Administration and operations 38 37 8 12 6 0 0 75 17 1150
2024 Human resources 54 33 6 6 2 0 0 86 8 430
2024 Financial management 55 31 5 4 5 0 0 86 8 255
2024 Procurement 40 40 11 7 3 0 0 80 9 85
2024 Real property 40 43 9 2 6 0 0 83 8 60
2024 Material management 34 35 12 7 13 0 0 69 19 85
2024 Information management 51 25 9 10 4 0 0 76 15 130
2024 Information technology 65 26 3 3 2 0 0 91 5 230
2024 Internal audit 40 14 33 6 7 0 0 54 13 25
2024 Evaluation 25 45 12 10 8 1 0 70 18 95
2024 Data sciences 72 17 2 7 2 0 0 89 9 35
2024 Policy 45 40 6 6 3 0 0 85 10 80
2024 Project management 43 33 11 8 4 0 0 77 13 200
2024 Other services to the public 35 34 10 9 11 0 1 70 20 285
2024 None of the above 29 36 11 11 13 0 0 65 24 890
2022 Client contact centre 34 40 14 7 4 1 0 75 11 155
2022 Health care practitioners 27 41 13 11 9 0 0 67 19 575
2022 Federal regulators 28 29 0 43 0 0 0 57 43 15
2022 Compliance, inspection and enforcement 30 39 8 9 13 1 0 70 22 150
2022 Communications or public affairs 50 40 4 5 2 0 0 90 7 50
2022 Access to information and privacy 62 23 3 3 4 3 2 90 8 100
2022 Security 16 32 17 16 18 0 0 49 34 1390
2022 Science and technology 47 28 12 7 3 3 0 78 10 25
2022 Library services 45 38 12 5 0 0 0 83 5 15
2022 Legal services 35 32 3 18 11 0 0 68 29 45
2022 Administration and operations 41 36 8 9 5 0 0 78 14 1195
2022 Human resources 65 26 2 5 1 0 0 92 6 415
2022 Financial management 52 30 7 8 3 0 0 83 11 235
2022 Procurement 39 28 13 12 8 0 0 66 21 85
2022 Real property 24 45 9 14 7 0 0 70 21 60
2022 Material management 46 32 5 9 7 0 1 79 16 100
2022 Information management 56 31 5 6 2 0 1 87 8 160
2022 Information technology 63 27 5 4 1 0 0 90 5 225
2022 Internal audit 65 23 0 12 0 0 0 88 12 25
2022 Evaluation 33 49 11 3 4 0 0 82 7 85
2022 Data sciences 47 40 4 5 4 0 0 87 9 25
2022 Policy 47 33 4 11 5 0 0 80 15 95
2022 Project management 50 32 7 5 6 0 0 83 10 190
2022 Other services to the public 41 36 6 9 9 0 0 77 18 285
2022 None of the above 32 38 12 9 8 0 1 71 17 875
2020 Client contact centre 27 41 15 11 4 0 1 69 16 160
2020 Health care practitioners 29 37 12 16 6 0 0 66 22 800
2020 Federal regulators 56 21 10 14 0 0 0 76 14 15
2020 Compliance, inspection and enforcement 38 37 10 10 5 0 0 75 15 200
2020 Communications or public affairs 63 21 5 9 1 1 0 84 10 75
2020 Access to information and privacy 43 31 12 12 2 0 0 74 14 50
2020 Security 16 35 17 17 13 0 1 52 30 1805
2020 Science and technology 47 30 17 6 0 0 0 77 6 30
2020 Library services 53 29 14 4 0 0 0 81 4 20
2020 Legal services 45 34 4 15 2 0 0 79 17 50
2020 Administration and operations 40 38 9 10 4 0 0 77 14 1550
2020 Human resources 57 32 5 5 2 0 0 89 6 465
2020 Financial management 49 36 8 4 2 0 0 86 6 330
2020 Procurement 56 29 7 7 1 0 0 85 8 100
2020 Real property 37 36 16 9 2 0 0 73 11 85
2020 Material management 34 44 12 9 1 0 0 78 10 145
2020 Information management 53 32 10 3 2 0 0 85 5 180
2020 Information technology 56 35 5 3 1 0 0 91 4 280
2020 Internal audit 63 30 3 4 0 0 0 93 4 25
2020 Evaluation 25 56 9 8 2 0 0 82 10 95
2020 Data sciences 67 17 4 6 6 0 0 84 12 30
2020 Policy 57 29 4 3 6 1 0 87 9 100
2020 Project management 57 27 6 6 4 0 0 84 9 195
2020 Other services to the public 35 38 12 11 4 0 0 73 14 355
2020 None of the above 30 37 11 12 8 0 1 68 21 1355
2019 Client contact centre 26 44 13 10 7 0 0 69 17 145
2019 Health care practitioners 25 42 13 14 6 0 0 68 20 700
2019 Federal regulators 43 21 11 20 5 0 0 64 24 15
2019 Compliance, inspection and enforcement 32 36 14 12 7 0 0 68 18 175
2019 Communications or public affairs 61 28 6 1 3 0 0 90 4 65
2019 Access to information and privacy 48 28 14 8 2 2 0 77 10 55
2019 Security 17 37 17 17 12 0 1 54 29 2045
2019 Science and technology 40 38 10 7 4 0 0 78 11 25
2019 Library services 39 29 19 12 0 0 0 69 12 15
2019 Legal services 42 38 6 10 4 0 0 80 15 40
2019 Administration and operations 38 40 8 9 5 0 0 78 15 1385
2019 Human resources 54 31 6 7 1 0 0 85 9 445
2019 Financial management 49 36 6 8 1 0 0 85 9 320
2019 Procurement 33 36 14 8 9 0 0 69 17 85
2019 Real property 31 36 15 16 2 0 0 67 18 85
2019 Material management 30 38 10 13 8 1 0 68 22 155
2019 Information management 50 31 9 8 1 0 1 82 9 165
2019 Information technology 55 36 6 2 0 0 0 91 3 240
2019 Internal audit 59 19 8 11 3 0 0 78 14 25
2019 Evaluation 30 50 10 8 1 0 0 80 9 85
2019 Data sciences 42 42 8 8 0 0 0 85 8 25
2019 Policy 41 29 17 8 5 0 0 70 13 95
2019 Project management 46 35 4 9 5 1 0 82 14 175
2019 Other services to the public 31 39 12 12 6 0 0 70 18 330
2019 None of the above 31 35 13 12 8 0 0 66 21 1385

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 40 15 5 18 1 0 62 23 130
2024 Health care practitioners 23 42 15 11 7 1 0 66 19 545
2024 Intelligence analysts 46 36 5 3 11 0 0 81 13 55
2024 Compliance, inspection and enforcement 25 41 12 11 9 1 0 67 20 145
2024 Communications or public affairs 49 36 7 1 7 0 0 85 8 80
2024 Access to information and privacy 38 38 5 17 2 0 0 76 19 50
2024 Security 12 30 23 14 18 2 1 44 33 1215
2024 Science and technology 26 38 16 3 17 0 0 64 20 25
2024 Library services 22 60 0 10 0 9 0 89 11 20
2024 Legal services 33 20 18 12 17 1 0 54 29 45
2024 Administration and operations 36 41 11 6 5 1 0 78 11 1155
2024 Human resources 49 35 8 4 3 1 0 85 7 430
2024 Financial management 51 31 11 3 2 1 0 84 5 255
2024 Procurement 40 42 14 2 1 1 0 83 4 85
2024 Real property 39 41 16 3 1 0 0 80 4 60
2024 Material management 31 38 17 7 5 1 0 70 13 85
2024 Information management 40 35 13 7 3 1 1 77 10 130
2024 Information technology 57 32 6 2 3 1 0 89 5 230
2024 Internal audit 30 41 15 11 3 0 0 71 15 25
2024 Evaluation 19 50 14 10 4 2 1 71 15 95
2024 Data sciences 80 18 0 0 0 3 0 100 0 35
2024 Policy 43 21 16 12 4 4 1 67 17 80
2024 Project management 45 38 8 5 4 0 0 82 10 200
2024 Other services to the public 31 39 13 6 9 1 0 71 16 280
2024 None of the above 25 40 15 10 9 2 0 66 19 895
2022 Client contact centre 29 45 14 4 8 0 0 74 12 155
2022 Health care practitioners 27 43 16 8 5 1 0 70 13 575
2022 Federal regulators 27 22 5 38 7 0 0 49 46 15
2022 Compliance, inspection and enforcement 19 42 16 9 12 1 0 62 21 150
2022 Communications or public affairs 42 43 9 4 1 0 0 85 6 50
2022 Access to information and privacy 55 31 5 3 2 3 1 89 5 100
2022 Security 13 34 23 14 14 1 0 48 28 1390
2022 Science and technology 42 35 13 0 7 3 0 79 7 25
2022 Library services 33 43 14 6 5 0 0 76 11 15
2022 Legal services 35 43 7 3 11 1 0 78 15 45
2022 Administration and operations 37 37 14 6 4 1 0 76 10 1195
2022 Human resources 56 30 9 2 1 0 0 87 4 415
2022 Financial management 42 36 12 5 3 1 1 80 8 235
2022 Procurement 37 28 20 11 4 1 0 66 14 85
2022 Real property 32 41 22 3 0 2 0 74 3 60
2022 Material management 37 39 13 6 4 0 1 76 10 100
2022 Information management 47 35 11 2 3 1 1 84 5 160
2022 Information technology 52 35 7 4 1 0 0 88 5 225
2022 Internal audit 45 31 20 4 0 0 0 76 4 25
2022 Evaluation 21 47 24 2 4 0 2 70 6 85
2022 Data sciences 46 44 6 0 4 0 0 90 4 25
2022 Policy 46 30 11 10 3 1 0 76 13 95
2022 Project management 45 37 11 5 2 0 0 82 7 190
2022 Other services to the public 32 38 14 10 5 2 0 71 15 285
2022 None of the above 27 39 19 8 6 1 1 67 14 875
2020 Client contact centre 26 42 23 3 5 0 1 68 9 160
2020 Health care practitioners 28 41 18 9 3 1 0 70 12 790
2020 Federal regulators 47 34 5 15 0 0 0 80 15 15
2020 Compliance, inspection and enforcement 29 44 15 6 4 2 0 74 10 200
2020 Communications or public affairs 48 36 6 2 4 3 0 87 7 75
2020 Access to information and privacy 39 31 13 10 2 2 2 73 13 50
2020 Security 14 36 25 12 11 1 0 51 24 1815
2020 Science and technology 50 35 15 0 0 0 0 85 0 30
2020 Library services 31 54 11 4 0 0 0 84 4 20
2020 Legal services 33 43 12 8 2 2 0 78 10 50
2020 Administration and operations 37 39 13 7 3 1 0 77 10 1550
2020 Human resources 53 33 8 3 3 0 0 86 5 465
2020 Financial management 40 42 11 4 2 1 0 83 6 330
2020 Procurement 47 30 16 4 2 1 0 77 6 100
2020 Real property 34 45 14 4 3 0 0 79 7 85
2020 Material management 30 48 13 7 3 0 0 77 10 140
2020 Information management 47 37 8 5 2 1 0 84 7 185
2020 Information technology 51 38 7 3 1 0 0 89 4 280
2020 Internal audit 66 27 4 4 0 0 0 93 4 25
2020 Evaluation 19 56 17 4 2 1 0 76 7 90
2020 Data sciences 62 25 3 6 4 0 0 87 10 30
2020 Policy 47 33 7 4 5 3 1 83 9 100
2020 Project management 54 31 11 4 1 0 0 84 5 195
2020 Other services to the public 35 38 16 8 3 1 0 73 11 355
2020 None of the above 28 40 17 8 7 1 0 68 14 1340
2019 Client contact centre 23 40 24 6 6 1 1 63 12 145
2019 Health care practitioners 25 45 18 8 4 0 0 70 11 700
2019 Federal regulators 10 54 36 0 0 0 0 64 0 15
2019 Compliance, inspection and enforcement 25 44 18 5 6 2 0 70 11 175
2019 Communications or public affairs 56 34 6 4 0 0 0 90 4 65
2019 Access to information and privacy 41 33 13 5 2 5 2 79 7 55
2019 Security 14 36 24 14 10 1 1 51 25 2040
2019 Science and technology 30 45 21 0 4 0 0 75 4 25
2019 Library services 30 45 19 6 0 0 0 75 6 15
2019 Legal services 33 32 19 12 2 2 0 66 15 40
2019 Administration and operations 35 43 13 6 2 1 0 78 9 1385
2019 Human resources 46 37 10 5 2 1 0 84 6 445
2019 Financial management 44 38 11 5 1 0 1 83 6 320
2019 Procurement 28 39 13 14 1 5 0 70 16 85
2019 Real property 27 48 20 4 1 0 0 75 5 85
2019 Material management 28 36 18 10 7 1 0 64 18 155
2019 Information management 42 36 16 4 1 0 1 79 6 165
2019 Information technology 51 37 6 6 0 1 0 88 7 240
2019 Internal audit 59 15 11 14 0 0 0 74 14 25
2019 Evaluation 24 55 15 4 2 0 0 79 6 85
2019 Data sciences 45 33 14 0 4 4 0 81 4 25
2019 Policy 34 44 9 11 1 2 0 79 12 95
2019 Project management 42 35 13 6 3 1 0 78 9 175
2019 Other services to the public 28 45 14 7 5 1 0 74 12 325
2019 None of the above 28 39 17 8 7 1 0 68 15 1390

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 28 14 4 14 2 6 65 19 130
2024 Health care practitioners 28 33 14 10 10 2 2 64 21 545
2024 Intelligence analysts 22 32 17 13 14 1 1 55 28 55
2024 Compliance, inspection and enforcement 34 30 7 10 12 3 3 68 24 145
2024 Communications or public affairs 49 30 11 4 2 2 1 82 7 80
2024 Access to information and privacy 43 15 14 10 6 5 7 66 18 45
2024 Security 18 24 15 12 25 3 3 44 40 1225
2024 Science and technology 33 38 10 4 3 13 0 81 7 25
2024 Library services 19 58 8 5 5 0 6 81 11 20
2024 Legal services 23 29 5 18 15 2 7 57 37 45
2024 Administration and operations 40 28 11 7 6 4 4 74 14 1150
2024 Human resources 44 28 12 3 5 4 4 79 9 430
2024 Financial management 34 32 14 3 5 8 5 75 9 255
2024 Procurement 38 30 19 2 7 1 3 71 10 85
2024 Real property 44 27 12 7 5 3 2 75 12 60
2024 Material management 40 27 13 6 3 7 4 76 10 85
2024 Information management 35 30 13 7 6 6 3 72 14 130
2024 Information technology 45 27 12 3 5 6 1 78 9 230
2024 Internal audit 52 22 12 6 3 0 4 78 9 25
2024 Evaluation 21 34 14 11 11 5 4 60 24 95
2024 Data sciences 56 22 2 2 8 3 8 86 11 35
2024 Policy 41 24 4 17 9 4 1 68 27 80
2024 Project management 40 29 10 7 7 4 3 74 16 200
2024 Other services to the public 29 33 11 11 10 2 3 66 23 285
2024 None of the above 28 29 13 11 12 4 3 61 25 890
2022 Client contact centre 33 31 15 3 8 4 6 71 12 155
2022 Health care practitioners 34 31 13 9 7 3 3 70 17 575
2022 Federal regulators 34 35 0 0 30 0 0 70 30 15
2022 Compliance, inspection and enforcement 34 27 11 9 16 0 2 63 26 150
2022 Communications or public affairs 53 26 9 7 2 0 2 81 10 50
2022 Access to information and privacy 54 20 6 4 3 7 6 85 8 100
2022 Security 24 25 15 13 18 3 2 52 32 1395
2022 Science and technology 51 16 17 5 0 5 7 75 6 25
2022 Library services 42 26 14 12 6 0 0 68 18 15
2022 Legal services 41 37 1 10 2 6 3 86 13 45
2022 Administration and operations 40 30 11 6 5 4 4 76 12 1200
2022 Human resources 49 26 9 3 3 4 6 83 7 415
2022 Financial management 39 28 13 6 4 7 3 74 12 235
2022 Procurement 43 24 16 4 4 7 2 74 9 85
2022 Real property 40 21 15 7 6 8 3 69 14 60
2022 Material management 37 30 14 6 10 2 1 69 16 100
2022 Information management 47 28 10 3 5 6 1 81 8 160
2022 Information technology 47 27 8 4 5 5 4 81 10 225
2022 Internal audit 39 40 4 0 17 0 0 79 17 25
2022 Evaluation 19 34 19 11 8 5 3 59 21 85
2022 Data sciences 41 37 0 17 0 0 5 82 18 25
2022 Policy 42 28 3 14 4 2 7 78 20 95
2022 Project management 49 25 11 5 5 3 3 78 10 190
2022 Other services to the public 32 29 17 7 10 2 3 64 18 285
2022 None of the above 34 30 13 6 10 4 3 68 18 880

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 32 13 7 7 1 8 70 16 130
2024 Health care practitioners 28 32 15 10 9 3 2 64 20 545
2024 Intelligence analysts 23 33 19 8 14 1 1 58 23 55
2024 Compliance, inspection and enforcement 34 29 8 8 14 4 3 68 24 145
2024 Communications or public affairs 47 30 12 3 4 4 0 81 7 80
2024 Access to information and privacy 48 11 15 7 6 5 7 68 15 45
2024 Security 17 24 19 11 22 3 4 44 36 1225
2024 Science and technology 39 32 7 4 3 16 0 85 8 25
2024 Library services 19 40 20 5 10 0 6 62 16 20
2024 Legal services 21 32 7 15 15 2 7 58 33 45
2024 Administration and operations 38 30 11 8 6 4 4 74 14 1155
2024 Human resources 44 27 12 3 5 5 4 78 9 430
2024 Financial management 36 30 12 4 4 8 5 76 10 255
2024 Procurement 37 32 17 2 5 4 3 74 7 85
2024 Real property 44 28 13 10 2 2 2 74 12 60
2024 Material management 36 30 15 9 0 5 4 73 10 85
2024 Information management 31 33 15 10 3 3 4 69 14 130
2024 Information technology 43 27 14 5 4 7 1 76 9 230
2024 Internal audit 52 23 9 9 3 0 4 78 12 25
2024 Evaluation 22 33 15 13 10 4 3 59 24 95
2024 Data sciences 53 19 5 2 8 5 8 83 11 35
2024 Policy 42 24 4 12 12 4 1 70 26 80
2024 Project management 39 30 9 9 6 4 3 73 17 200
2024 Other services to the public 30 33 12 9 11 4 2 66 21 285
2024 None of the above 29 26 14 11 12 4 3 60 25 890
2022 Client contact centre 34 32 13 4 9 4 4 72 14 155
2022 Health care practitioners 35 31 12 7 7 4 3 71 16 575
2022 Federal regulators 38 24 7 7 23 0 0 63 30 15
2022 Compliance, inspection and enforcement 30 27 14 10 15 2 2 59 26 150
2022 Communications or public affairs 46 32 8 7 4 0 2 80 11 50
2022 Access to information and privacy 55 19 6 4 3 7 6 86 7 100
2022 Security 25 23 15 13 17 3 3 52 32 1395
2022 Science and technology 51 16 17 2 2 5 7 76 5 25
2022 Library services 34 27 27 12 0 0 0 61 12 15
2022 Legal services 40 32 1 15 3 7 1 78 20 45
2022 Administration and operations 40 29 11 6 5 5 4 75 13 1195
2022 Human resources 50 26 8 4 2 4 6 84 7 415
2022 Financial management 39 28 11 8 5 6 3 73 15 235
2022 Procurement 44 27 13 6 2 7 2 78 8 85
2022 Real property 40 21 12 7 6 12 3 71 16 60
2022 Material management 38 26 20 7 4 3 1 67 12 100
2022 Information management 46 25 12 6 4 7 1 77 11 160
2022 Information technology 49 23 10 3 5 6 4 80 9 225
2022 Internal audit 35 40 9 10 0 5 0 80 10 25
2022 Evaluation 25 35 17 9 5 5 3 66 15 85
2022 Data sciences 46 32 0 8 6 3 5 85 15 25
2022 Policy 40 27 5 11 8 2 7 74 21 90
2022 Project management 47 25 12 5 5 3 3 77 11 190
2022 Other services to the public 33 28 17 9 8 2 2 64 18 280
2022 None of the above 33 32 14 6 9 4 3 69 16 880
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 33 14 4 17 0 9 61 23 130
2024 Health care practitioners 36 34 15 6 5 1 3 73 11 545
2024 Intelligence analysts 52 25 11 2 8 0 2 79 10 55
2024 Compliance, inspection and enforcement 37 29 17 5 4 7 1 72 10 145
2024 Communications or public affairs 60 20 12 4 0 2 3 83 4 80
2024 Access to information and privacy 52 15 15 5 6 0 6 72 12 50
2024 Security 20 29 23 7 13 2 6 53 22 1220
2024 Science and technology 37 37 9 6 11 0 0 75 17 25
2024 Library services 33 38 10 9 0 4 6 79 10 20
2024 Legal services 40 28 18 4 8 0 1 69 12 45
2024 Administration and operations 44 31 13 4 3 1 3 79 7 1155
2024 Human resources 49 23 13 4 3 2 7 78 8 430
2024 Financial management 41 33 15 3 3 1 3 78 6 255
2024 Procurement 39 36 12 5 1 0 8 81 6 85
2024 Real property 42 34 17 4 0 0 3 78 4 60
2024 Material management 47 19 22 7 4 0 2 67 11 85
2024 Information management 48 26 12 2 2 1 8 82 5 130
2024 Information technology 55 26 14 1 2 0 2 82 3 230
2024 Internal audit 32 36 33 0 0 0 0 67 0 25
2024 Evaluation 25 51 10 4 5 1 3 80 9 95
2024 Data sciences 54 14 9 5 14 0 4 71 20 35
2024 Policy 40 22 22 4 12 0 0 62 16 80
2024 Project management 57 26 8 3 4 0 2 85 7 200
2024 Other services to the public 44 32 12 5 2 1 3 80 7 285
2024 None of the above 36 29 16 7 5 1 5 70 13 890
2022 Client contact centre 30 37 15 4 10 0 5 70 14 150
2022 Health care practitioners 39 32 16 4 3 1 4 75 8 570
2022 Federal regulators 35 13 25 0 19 0 7 53 20 15
2022 Compliance, inspection and enforcement 29 34 19 3 12 0 3 65 15 150
2022 Communications or public affairs 39 43 10 3 2 0 3 85 5 50
2022 Access to information and privacy 38 26 15 4 3 0 14 74 8 100
2022 Security 19 29 24 8 13 2 6 52 22 1390
2022 Science and technology 40 22 19 7 7 0 4 65 15 25
2022 Library services 28 37 12 13 0 0 9 72 14 15
2022 Legal services 39 45 8 2 3 0 3 87 5 45
2022 Administration and operations 42 30 14 5 3 1 4 76 8 1195
2022 Human resources 53 28 11 2 1 1 3 85 3 415
2022 Financial management 39 37 14 4 3 0 3 79 7 235
2022 Procurement 38 31 23 6 1 0 2 70 7 85
2022 Real property 30 48 11 7 2 3 0 80 8 60
2022 Material management 47 21 15 7 5 2 3 72 13 100
2022 Information management 46 21 17 3 5 1 8 73 8 160
2022 Information technology 58 28 8 2 2 1 2 87 4 225
2022 Internal audit 49 27 14 6 4 0 0 76 10 25
2022 Evaluation 33 41 18 1 0 2 5 80 1 85
2022 Data sciences 46 26 17 7 0 0 5 75 8 25
2022 Policy 45 33 12 2 3 1 4 83 5 95
2022 Project management 52 26 13 6 2 0 1 79 8 190
2022 Other services to the public 42 32 16 4 2 1 3 77 6 285
2022 None of the above 36 30 18 6 5 1 4 69 12 880
2020 Client contact centre 32 35 23 5 4 0 2 68 9 160
2020 Health care practitioners 45 29 14 5 4 1 2 77 9 795
2020 Federal regulators 45 10 26 5 0 0 14 64 6 15
2020 Compliance, inspection and enforcement 44 30 15 5 3 0 2 76 9 205
2020 Communications or public affairs 56 29 9 2 2 1 0 86 5 75
2020 Access to information and privacy 60 12 16 0 4 0 8 78 5 50
2020 Security 22 29 25 9 10 1 4 54 20 1815
2020 Science and technology 51 34 15 0 0 0 0 85 0 30
2020 Library services 44 27 29 0 0 0 0 71 0 20
2020 Legal services 52 28 16 2 2 0 0 81 4 50
2020 Administration and operations 47 28 14 3 3 1 3 79 6 1555
2020 Human resources 53 26 13 2 2 1 2 82 4 465
2020 Financial management 45 32 14 3 2 1 3 80 6 330
2020 Procurement 45 30 19 2 3 0 1 76 5 100
2020 Real property 43 34 10 9 2 1 0 78 12 85
2020 Material management 44 28 17 3 5 1 1 75 8 145
2020 Information management 56 24 13 2 2 1 3 82 5 185
2020 Information technology 56 27 10 3 1 1 2 85 4 280
2020 Internal audit 67 18 7 4 0 4 0 89 4 25
2020 Evaluation 39 49 6 2 1 1 1 90 3 95
2020 Data sciences 58 25 7 0 3 4 3 90 3 30
2020 Policy 50 27 10 3 5 3 2 81 8 100
2020 Project management 67 17 10 3 2 0 1 85 5 195
2020 Other services to the public 42 31 16 4 4 0 2 75 8 355
2020 None of the above 39 29 17 5 5 1 3 71 11 1350
2019 Client contact centre 31 29 22 5 7 1 5 64 13 145
2019 Health care practitioners 40 33 18 4 3 0 2 74 8 700
2019 Federal regulators 21 49 20 5 5 0 0 70 11 15
2019 Compliance, inspection and enforcement 38 31 16 4 8 2 0 71 12 180
2019 Communications or public affairs 63 23 7 6 2 0 0 86 7 65
2019 Access to information and privacy 56 23 8 2 3 3 5 86 5 55
2019 Security 22 31 24 8 10 1 3 55 19 2055
2019 Science and technology 54 31 7 4 4 0 0 85 8 25
2019 Library services 54 23 11 12 0 0 0 77 12 15
2019 Legal services 36 18 26 6 10 2 2 57 16 40
2019 Administration and operations 48 28 13 4 3 1 3 80 7 1395
2019 Human resources 46 28 17 3 2 1 2 76 6 445
2019 Financial management 48 29 12 4 2 1 3 81 7 320
2019 Procurement 32 42 13 3 6 0 4 77 10 85
2019 Real property 31 35 19 6 5 3 1 69 12 85
2019 Material management 39 33 19 4 3 1 1 73 8 155
2019 Information management 43 27 21 5 1 1 3 72 6 165
2019 Information technology 50 33 11 3 0 1 1 85 3 240
2019 Internal audit 61 9 26 0 4 0 0 70 4 25
2019 Evaluation 31 48 14 5 1 1 0 80 6 85
2019 Data sciences 62 25 9 0 4 0 0 86 4 25
2019 Policy 51 30 11 5 2 0 1 82 7 95
2019 Project management 55 25 9 6 4 1 0 81 9 175
2019 Other services to the public 41 35 15 4 2 1 2 79 6 330
2019 None of the above 36 32 18 6 6 1 2 70 12 1395

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 27 11 9 25 0 3 53 35 130
2024 Health care practitioners 30 32 16 13 9 0 0 62 22 545
2024 Intelligence analysts 45 19 16 1 19 0 0 64 20 55
2024 Compliance, inspection and enforcement 31 42 9 8 10 0 0 73 18 145
2024 Communications or public affairs 64 19 6 5 6 0 0 83 11 80
2024 Access to information and privacy 51 27 4 14 4 0 0 78 18 50
2024 Security 18 25 17 14 23 2 1 44 38 1220
2024 Science and technology 32 34 17 0 17 0 0 66 17 25
2024 Library services 50 29 7 9 5 0 0 79 14 20
2024 Legal services 37 35 8 6 14 0 0 72 20 45
2024 Administration and operations 47 29 8 9 6 0 0 76 16 1155
2024 Human resources 50 28 8 7 5 0 2 80 12 430
2024 Financial management 45 39 8 5 3 0 0 84 8 255
2024 Procurement 44 36 13 3 3 0 0 81 6 85
2024 Real property 36 22 26 10 6 0 0 58 16 60
2024 Material management 43 28 14 7 8 0 0 71 15 85
2024 Information management 42 33 12 7 4 2 0 77 11 130
2024 Information technology 50 30 8 7 4 0 0 81 12 230
2024 Internal audit 32 30 16 21 0 0 0 62 21 25
2024 Evaluation 37 41 7 9 6 0 0 78 15 95
2024 Data sciences 64 17 7 10 2 0 0 81 12 35
2024 Policy 36 37 7 5 15 0 0 73 20 80
2024 Project management 43 36 8 7 6 0 0 79 13 200
2024 Other services to the public 45 27 12 8 8 0 0 72 16 285
2024 None of the above 36 27 16 8 12 0 1 64 20 895
2022 Client contact centre 28 30 14 10 16 0 2 59 26 150
2022 Health care practitioners 31 32 17 10 10 0 0 63 20 575
2022 Federal regulators 40 9 14 19 19 0 0 48 37 15
2022 Compliance, inspection and enforcement 24 30 19 11 16 0 0 54 27 150
2022 Communications or public affairs 37 36 6 14 5 1 2 75 19 50
2022 Access to information and privacy 52 30 11 3 3 0 1 83 5 100
2022 Security 18 28 15 14 23 1 1 47 38 1390
2022 Science and technology 48 20 9 13 10 0 0 68 23 25
2022 Library services 38 36 13 7 6 0 0 74 13 15
2022 Legal services 41 36 15 0 7 0 0 77 7 45
2022 Administration and operations 40 32 13 8 7 1 1 72 15 1195
2022 Human resources 50 30 10 7 3 0 0 80 10 415
2022 Financial management 42 31 13 9 4 0 0 73 14 235
2022 Procurement 39 27 15 7 11 0 1 66 18 85
2022 Real property 28 41 15 5 9 3 0 71 14 60
2022 Material management 42 30 13 8 7 0 0 72 15 100
2022 Information management 48 32 10 5 4 1 0 81 10 160
2022 Information technology 43 36 10 7 3 0 1 79 10 225
2022 Internal audit 50 39 0 7 4 0 0 89 11 25
2022 Evaluation 31 44 11 9 4 0 1 76 13 85
2022 Data sciences 47 30 10 11 3 0 0 77 13 25
2022 Policy 43 31 7 11 4 3 0 76 16 95
2022 Project management 41 33 12 6 7 0 0 74 13 190
2022 Other services to the public 38 27 18 8 7 1 1 66 16 285
2022 None of the above 34 32 14 8 10 1 2 68 18 880
2020 Client contact centre 27 27 24 9 11 1 1 55 21 160
2020 Health care practitioners 36 31 15 11 7 0 0 67 18 790
2020 Federal regulators 59 32 10 0 0 0 0 90 0 15
2020 Compliance, inspection and enforcement 40 30 14 9 8 0 0 69 17 205
2020 Communications or public affairs 50 24 11 7 7 1 0 75 14 75
2020 Access to information and privacy 56 27 0 8 9 0 0 83 17 50
2020 Security 22 27 18 15 17 0 1 50 32 1815
2020 Science and technology 57 34 9 0 0 0 0 91 0 30
2020 Library services 49 38 0 9 4 0 0 87 13 20
2020 Legal services 47 34 14 4 2 0 0 80 5 50
2020 Administration and operations 44 31 11 8 5 0 0 75 14 1555
2020 Human resources 50 30 9 9 2 0 0 80 11 465
2020 Financial management 43 34 11 6 4 1 1 79 10 330
2020 Procurement 48 29 11 6 6 0 0 77 12 100
2020 Real property 42 31 10 9 7 1 0 74 16 85
2020 Material management 46 23 16 8 7 0 0 69 15 145
2020 Information management 49 32 12 4 3 0 1 81 6 185
2020 Information technology 46 35 12 6 1 0 0 81 7 280
2020 Internal audit 44 32 20 4 0 0 0 76 4 25
2020 Evaluation 32 48 10 7 1 1 0 82 9 95
2020 Data sciences 58 26 3 4 9 0 0 85 13 30
2020 Policy 52 23 9 10 6 0 0 75 16 100
2020 Project management 53 29 10 6 3 0 0 81 9 195
2020 Other services to the public 43 32 11 8 6 0 0 74 15 355
2020 None of the above 38 29 13 9 9 0 0 68 19 1355
2019 Client contact centre 29 30 18 9 14 0 1 59 23 145
2019 Health care practitioners 35 34 14 11 6 1 0 69 17 695
2019 Federal regulators 32 42 17 5 5 0 0 73 10 15
2019 Compliance, inspection and enforcement 36 31 15 9 10 0 0 67 18 180
2019 Communications or public affairs 54 22 11 11 0 0 1 77 12 65
2019 Access to information and privacy 58 24 10 6 2 0 0 82 8 55
2019 Security 21 29 20 14 16 1 0 51 30 2050
2019 Science and technology 36 35 10 11 7 0 0 71 19 25
2019 Library services 42 27 19 6 6 0 0 69 12 15
2019 Legal services 25 32 15 12 16 0 0 57 28 40
2019 Administration and operations 43 33 12 7 5 0 0 76 12 1390
2019 Human resources 41 31 15 7 5 1 0 73 12 445
2019 Financial management 44 31 15 4 5 0 0 76 9 320
2019 Procurement 32 37 21 6 5 0 0 69 10 85
2019 Real property 31 32 18 12 8 0 0 62 20 85
2019 Material management 40 30 14 9 6 1 0 71 15 155
2019 Information management 47 31 15 3 3 1 0 79 6 165
2019 Information technology 45 35 11 7 1 0 0 81 8 235
2019 Internal audit 51 30 0 8 11 0 0 81 19 25
2019 Evaluation 36 43 10 9 1 0 0 79 11 85
2019 Data sciences 42 37 12 4 5 0 0 79 9 25
2019 Policy 45 35 9 7 4 0 0 80 11 90
2019 Project management 47 27 11 7 7 1 0 75 14 175
2019 Other services to the public 34 36 16 9 5 0 0 71 13 325
2019 None of the above 34 32 14 9 9 1 1 67 19 1390

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 23 8 10 23 1 5 56 35 130
2024 Health care practitioners 38 27 14 10 10 1 1 66 20 545
2024 Intelligence analysts 50 16 13 2 19 0 0 67 21 55
2024 Compliance, inspection and enforcement 44 29 14 6 6 0 0 74 12 145
2024 Communications or public affairs 62 18 11 1 6 2 0 82 7 80
2024 Access to information and privacy 52 22 11 15 0 0 0 74 15 50
2024 Security 23 26 20 8 19 3 2 51 28 1220
2024 Science and technology 58 9 16 0 17 0 0 68 17 25
2024 Library services 50 24 7 10 9 0 0 74 19 20
2024 Legal services 48 19 12 4 14 3 0 69 19 45
2024 Administration and operations 53 24 9 5 6 1 2 79 11 1150
2024 Human resources 52 25 9 5 4 2 2 80 10 430
2024 Financial management 55 25 11 4 3 1 2 82 7 255
2024 Procurement 46 32 13 9 0 1 0 79 9 85
2024 Real property 44 30 14 1 7 2 3 77 8 60
2024 Material management 51 28 11 5 4 0 0 80 10 85
2024 Information management 57 21 10 4 6 1 1 79 10 130
2024 Information technology 61 19 9 4 5 0 1 81 9 230
2024 Internal audit 39 35 10 12 5 0 0 74 16 25
2024 Evaluation 39 42 6 6 5 1 1 83 11 95
2024 Data sciences 70 18 5 5 3 0 0 88 7 35
2024 Policy 48 22 8 6 6 9 0 77 14 80
2024 Project management 55 22 10 5 4 2 1 80 10 200
2024 Other services to the public 50 22 14 7 6 0 0 73 13 285
2024 None of the above 42 23 15 6 10 1 1 68 17 890
2022 Client contact centre 33 28 15 5 17 1 1 62 22 155
2022 Health care practitioners 37 28 16 8 9 0 1 66 18 570
2022 Federal regulators 54 5 4 11 26 0 0 59 37 15
2022 Compliance, inspection and enforcement 29 27 18 10 15 0 1 57 25 150
2022 Communications or public affairs 40 37 7 2 7 4 3 83 9 50
2022 Access to information and privacy 59 24 8 1 3 2 3 87 4 100
2022 Security 22 28 19 10 18 2 1 52 28 1390
2022 Science and technology 41 28 10 6 7 0 9 75 14 25
2022 Library services 45 25 19 5 6 0 0 70 11 15
2022 Legal services 51 26 23 0 0 0 0 77 0 45
2022 Administration and operations 49 25 13 4 6 2 1 76 11 1195
2022 Human resources 58 24 8 4 3 1 2 84 8 415
2022 Financial management 47 23 13 5 7 2 3 74 13 230
2022 Procurement 48 22 15 5 11 0 0 70 16 85
2022 Real property 29 30 23 4 9 3 3 62 14 60
2022 Material management 55 22 10 3 10 1 0 78 12 100
2022 Information management 56 22 12 6 2 1 0 80 8 160
2022 Information technology 55 24 14 4 2 1 0 80 6 225
2022 Internal audit 60 17 11 3 8 0 0 77 11 25
2022 Evaluation 40 39 11 3 4 2 1 81 7 85
2022 Data sciences 54 23 17 6 0 0 0 77 6 25
2022 Policy 57 21 11 3 5 3 0 80 8 95
2022 Project management 46 32 10 3 7 1 1 80 10 190
2022 Other services to the public 48 26 11 6 7 2 0 75 14 285
2022 None of the above 39 29 14 6 8 2 2 71 15 880
2020 Client contact centre 33 33 16 8 8 0 3 68 16 160
2020 Health care practitioners 41 26 15 9 7 1 1 68 16 795
2020 Federal regulators 72 18 10 0 0 0 0 90 0 15
2020 Compliance, inspection and enforcement 47 26 13 4 8 0 2 74 12 200
2020 Communications or public affairs 58 14 9 9 6 1 3 74 16 75
2020 Access to information and privacy 60 17 10 9 4 0 0 77 13 50
2020 Security 27 27 20 10 13 1 2 56 23 1810
2020 Science and technology 63 21 6 6 0 0 3 87 7 30
2020 Library services 49 24 10 4 4 9 0 80 10 20
2020 Legal services 52 26 12 6 2 2 1 80 8 50
2020 Administration and operations 50 24 13 6 5 1 1 76 12 1550
2020 Human resources 55 26 11 4 2 0 1 82 7 470
2020 Financial management 48 26 15 4 3 1 2 76 8 330
2020 Procurement 54 21 12 8 4 1 1 76 12 100
2020 Real property 43 27 15 5 9 1 0 71 14 85
2020 Material management 50 18 16 6 8 1 1 70 14 145
2020 Information management 55 27 11 4 1 1 2 83 5 185
2020 Information technology 55 28 9 5 1 2 0 85 6 280
2020 Internal audit 62 19 3 11 0 0 5 85 11 25
2020 Evaluation 47 37 9 6 0 1 0 85 6 95
2020 Data sciences 69 16 9 3 3 0 0 85 6 30
2020 Policy 54 25 9 5 5 0 2 81 10 100
2020 Project management 57 24 12 2 4 1 1 82 6 195
2020 Other services to the public 48 24 14 5 7 1 1 74 12 355
2020 None of the above 43 24 15 7 9 1 1 69 16 1355

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 30 10 6 26 0 1 57 33 130
2024 Health care practitioners 31 35 12 12 9 1 0 67 21 545
2024 Intelligence analysts 50 15 15 1 17 0 0 66 19 55
2024 Compliance, inspection and enforcement 34 43 7 11 5 0 0 77 16 145
2024 Communications or public affairs 55 26 9 7 3 0 0 82 9 80
2024 Access to information and privacy 48 25 9 6 9 3 0 75 15 45
2024 Security 19 25 18 15 20 1 2 45 36 1220
2024 Science and technology 50 21 13 0 17 0 0 71 17 25
2024 Library services 54 24 7 10 4 0 0 79 14 20
2024 Legal services 38 30 9 8 14 0 0 68 22 45
2024 Administration and operations 47 29 8 8 7 1 1 77 15 1155
2024 Human resources 55 28 7 5 5 0 1 83 10 430
2024 Financial management 53 28 9 5 3 1 0 83 9 255
2024 Procurement 49 34 11 4 2 0 0 83 6 85
2024 Real property 48 31 13 2 6 0 0 79 8 60
2024 Material management 49 27 15 4 1 3 0 79 5 80
2024 Information management 46 32 14 4 3 0 1 79 7 130
2024 Information technology 59 24 6 6 3 1 0 84 9 230
2024 Internal audit 37 32 23 8 0 0 0 69 8 20
2024 Evaluation 38 45 7 7 3 0 0 82 10 95
2024 Data sciences 51 34 2 2 8 0 4 88 10 35
2024 Policy 45 23 13 4 14 1 0 69 19 80
2024 Project management 47 36 5 8 4 0 0 83 12 200
2024 Other services to the public 42 29 9 9 9 0 1 73 19 285
2024 None of the above 37 28 12 8 12 1 1 67 21 890
2022 Client contact centre 33 30 16 6 15 0 0 63 22 150
2022 Health care practitioners 30 35 15 9 9 1 0 66 19 575
2022 Federal regulators 40 5 14 15 26 0 0 44 41 15
2022 Compliance, inspection and enforcement 26 26 20 16 11 0 0 52 27 150
2022 Communications or public affairs 41 37 16 0 5 1 0 79 5 50
2022 Access to information and privacy 57 28 5 5 3 0 1 86 9 100
2022 Security 18 31 15 13 21 1 1 50 35 1390
2022 Science and technology 44 33 6 6 10 0 0 78 16 25
2022 Library services 51 19 12 12 6 0 0 70 18 15
2022 Legal services 34 41 22 0 3 0 0 76 3 45
2022 Administration and operations 44 29 11 7 7 0 1 75 14 1195
2022 Human resources 55 31 5 7 1 0 0 87 8 415
2022 Financial management 43 37 9 3 7 1 1 81 10 230
2022 Procurement 43 27 13 10 7 0 0 70 16 85
2022 Real property 34 34 11 7 12 2 1 70 19 60
2022 Material management 50 27 12 3 8 0 0 77 11 100
2022 Information management 54 26 8 7 3 1 0 81 10 160
2022 Information technology 49 32 10 5 3 0 1 82 8 225
2022 Internal audit 52 25 15 4 4 0 0 76 8 25
2022 Evaluation 35 38 21 2 4 0 1 73 6 85
2022 Data sciences 52 21 11 12 0 0 5 76 12 25
2022 Policy 45 26 13 9 4 3 0 74 13 95
2022 Project management 48 28 10 10 3 1 0 77 14 190
2022 Other services to the public 45 23 13 12 6 1 0 69 18 285
2022 None of the above 37 30 15 9 7 1 1 69 16 875
2020 Client contact centre 30 31 14 15 9 0 1 61 24 165
2020 Health care practitioners 37 32 13 10 8 0 0 69 17 790
2020 Federal regulators 36 37 27 0 0 0 0 73 0 15
2020 Compliance, inspection and enforcement 39 34 11 8 7 0 0 74 15 205
2020 Communications or public affairs 51 32 4 6 4 1 2 86 10 75
2020 Access to information and privacy 54 28 6 4 9 0 0 81 13 50
2020 Security 23 28 19 13 16 1 1 52 29 1815
2020 Science and technology 56 35 6 0 0 0 3 94 0 30
2020 Library services 44 38 9 4 4 0 0 83 9 20
2020 Legal services 56 21 16 4 4 0 0 77 7 50
2020 Administration and operations 44 32 10 7 6 1 0 77 13 1555
2020 Human resources 54 29 10 5 2 0 0 83 7 465
2020 Financial management 48 32 11 5 4 1 0 80 9 330
2020 Procurement 51 23 11 10 4 0 1 75 14 100
2020 Real property 38 39 10 4 8 1 0 78 12 85
2020 Material management 44 29 9 9 9 0 0 73 18 145
2020 Information management 49 34 10 6 1 0 1 83 7 185
2020 Information technology 51 28 12 6 2 0 0 79 8 280
2020 Internal audit 58 31 4 7 0 0 0 89 7 25
2020 Evaluation 40 45 10 4 1 0 0 85 5 95
2020 Data sciences 52 36 0 7 6 0 0 87 13 30
2020 Policy 48 28 8 11 5 0 0 76 16 100
2020 Project management 52 28 9 6 5 0 0 80 11 195
2020 Other services to the public 47 29 10 7 6 0 0 76 14 355
2020 None of the above 39 29 12 10 10 1 0 69 20 1355
2019 Client contact centre 37 25 14 10 14 0 0 63 24 145
2019 Health care practitioners 35 35 14 9 6 1 0 71 15 695
2019 Federal regulators 38 41 0 11 10 0 0 79 21 15
2019 Compliance, inspection and enforcement 31 41 11 8 9 0 0 72 17 175
2019 Communications or public affairs 57 24 11 1 2 1 3 85 3 65
2019 Access to information and privacy 56 32 6 3 0 2 0 90 4 55
2019 Security 22 31 18 15 13 1 0 54 28 2045
2019 Science and technology 57 21 7 7 7 0 0 79 14 25
2019 Library services 30 41 11 12 0 6 0 75 13 15
2019 Legal services 39 29 12 10 10 0 0 68 20 40
2019 Administration and operations 44 32 11 7 5 0 0 76 12 1380
2019 Human resources 45 32 10 9 4 1 0 77 13 435
2019 Financial management 47 36 7 6 5 0 0 83 10 315
2019 Procurement 38 31 15 7 7 2 0 71 14 85
2019 Real property 37 32 16 9 6 0 0 69 15 85
2019 Material management 42 30 8 9 10 1 0 73 19 155
2019 Information management 51 27 12 5 3 1 0 79 8 165
2019 Information technology 52 30 7 9 2 0 0 82 11 240
2019 Internal audit 59 15 8 19 0 0 0 74 19 25
2019 Evaluation 39 42 13 5 1 0 0 82 6 85
2019 Data sciences 63 23 8 0 5 0 0 87 5 25
2019 Policy 45 24 11 16 1 1 1 71 17 90
2019 Project management 45 32 9 7 6 1 0 78 13 175
2019 Other services to the public 37 34 14 9 5 0 1 71 15 330
2019 None of the above 36 29 16 9 9 1 0 66 18 1385

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 21 10 9 26 1 6 50 39 130
2024 Health care practitioners 32 27 12 7 15 1 6 63 24 545
2024 Intelligence analysts 54 18 10 2 17 0 0 72 18 55
2024 Compliance, inspection and enforcement 41 23 8 3 14 4 7 72 19 145
2024 Communications or public affairs 63 20 4 5 4 2 2 87 9 80
2024 Access to information and privacy 60 14 5 6 10 2 2 78 18 50
2024 Security 15 14 17 6 22 3 22 40 38 1225
2024 Science and technology 52 16 3 4 18 0 6 73 24 25
2024 Library services 67 19 5 5 0 4 0 90 5 20
2024 Legal services 23 35 7 3 12 9 11 72 19 45
2024 Administration and operations 55 22 8 5 7 1 4 80 12 1155
2024 Human resources 65 21 4 2 3 2 2 90 6 430
2024 Financial management 61 21 5 3 4 2 3 87 8 255
2024 Procurement 49 30 12 1 2 1 5 84 3 85
2024 Real property 36 34 7 5 9 2 7 77 16 60
2024 Material management 38 25 12 9 6 0 10 70 16 85
2024 Information management 62 23 3 2 9 0 1 86 11 130
2024 Information technology 63 19 6 3 2 4 2 88 6 230
2024 Internal audit 62 20 3 6 9 0 0 82 15 25
2024 Evaluation 41 37 6 5 8 1 0 80 14 95
2024 Data sciences 58 26 5 0 9 0 2 86 9 35
2024 Policy 57 19 7 6 5 4 3 81 11 80
2024 Project management 61 22 6 4 4 2 0 86 8 200
2024 Other services to the public 48 20 10 5 10 0 7 74 16 285
2024 None of the above 40 23 11 5 12 2 7 70 18 890
2022 Client contact centre 40 24 13 3 14 0 7 68 18 150
2022 Health care practitioners 37 29 9 7 13 2 5 70 21 570
2022 Federal regulators 35 20 0 0 30 0 14 65 35 15
2022 Compliance, inspection and enforcement 32 26 14 4 14 4 6 65 19 150
2022 Communications or public affairs 40 24 10 7 16 3 0 66 24 50
2022 Access to information and privacy 67 14 3 5 3 1 5 87 9 100
2022 Security 17 17 15 8 18 4 21 46 34 1390
2022 Science and technology 59 23 7 0 11 0 0 82 11 25
2022 Library services 49 11 22 0 11 0 8 64 12 15
2022 Legal services 45 31 9 2 13 0 0 75 15 45
2022 Administration and operations 52 23 9 5 6 2 3 79 12 1195
2022 Human resources 67 20 6 2 2 1 2 90 4 415
2022 Financial management 55 25 9 5 3 1 2 82 9 235
2022 Procurement 47 14 14 11 5 1 7 67 17 85
2022 Real property 38 25 16 9 7 3 2 67 17 60
2022 Material management 46 21 8 4 13 4 4 73 19 100
2022 Information management 64 19 8 5 2 1 0 84 7 160
2022 Information technology 63 23 8 1 3 1 1 88 4 225
2022 Internal audit 52 40 3 0 4 0 0 93 4 25
2022 Evaluation 49 36 5 5 0 1 4 89 5 85
2022 Data sciences 60 31 6 2 0 0 0 92 2 25
2022 Policy 58 22 7 2 2 3 6 88 4 95
2022 Project management 56 24 5 4 6 2 3 84 11 190
2022 Other services to the public 49 23 9 7 7 3 2 76 14 285
2022 None of the above 39 24 15 4 10 3 6 69 15 880

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 24 12 6 23 1 0 58 29 130
2024 Health care practitioners 32 32 15 7 13 0 1 65 20 545
2024 Intelligence analysts 51 23 6 4 16 0 0 74 20 55
2024 Compliance, inspection and enforcement 40 38 5 10 6 0 0 78 16 145
2024 Communications or public affairs 61 25 7 2 2 2 0 88 5 80
2024 Access to information and privacy 55 19 8 12 7 0 0 73 19 50
2024 Security 21 28 19 11 18 2 1 51 30 1220
2024 Science and technology 39 30 14 0 14 0 3 71 14 25
2024 Library services 73 13 5 0 9 0 0 86 9 20
2024 Legal services 33 26 11 13 17 0 0 58 30 45
2024 Administration and operations 54 26 8 5 6 0 0 80 12 1155
2024 Human resources 62 22 8 4 4 0 0 84 8 430
2024 Financial management 59 21 12 5 3 0 0 80 7 255
2024 Procurement 52 27 15 3 3 0 0 79 6 85
2024 Real property 44 39 10 2 4 0 0 83 7 60
2024 Material management 51 25 14 6 5 0 0 75 11 85
2024 Information management 55 26 11 4 3 1 0 81 8 130
2024 Information technology 66 18 7 5 4 0 0 84 8 230
2024 Internal audit 43 14 30 13 0 0 0 57 13 25
2024 Evaluation 42 36 8 7 7 0 0 78 14 95
2024 Data sciences 69 9 9 10 2 0 0 78 13 35
2024 Policy 50 33 8 5 5 0 0 82 10 80
2024 Project management 51 30 11 7 1 0 0 81 8 200
2024 Other services to the public 49 26 13 6 6 0 0 75 12 285
2024 None of the above 44 23 13 7 11 1 1 68 18 890
2022 Client contact centre 34 32 8 9 16 0 1 67 25 150
2022 Health care practitioners 36 29 13 11 10 0 1 66 21 575
2022 Federal regulators 54 5 11 4 26 0 0 59 30 15
2022 Compliance, inspection and enforcement 28 32 22 7 11 0 0 60 18 150
2022 Communications or public affairs 43 27 19 4 6 2 0 71 10 50
2022 Access to information and privacy 65 20 7 4 3 0 1 86 7 100
2022 Security 23 28 20 10 18 1 0 51 28 1390
2022 Science and technology 49 21 12 9 10 0 0 69 19 25
2022 Library services 52 17 19 6 5 0 0 70 11 15
2022 Legal services 47 32 5 10 6 0 0 79 16 45
2022 Administration and operations 50 26 11 6 7 0 0 76 13 1195
2022 Human resources 65 21 8 4 2 0 0 87 6 415
2022 Financial management 53 28 8 4 6 0 0 81 11 235
2022 Procurement 50 19 16 8 6 0 0 69 15 85
2022 Real property 40 30 16 10 5 0 0 70 15 60
2022 Material management 53 26 10 3 8 0 0 79 10 100
2022 Information management 63 19 8 5 5 1 0 82 9 160
2022 Information technology 57 25 11 5 2 0 0 82 7 225
2022 Internal audit 49 44 0 3 4 0 0 93 7 25
2022 Evaluation 46 32 14 4 1 0 2 80 5 85
2022 Data sciences 59 30 8 2 0 0 0 89 2 25
2022 Policy 48 26 10 10 3 3 0 77 13 95
2022 Project management 52 24 12 6 6 0 0 77 12 190
2022 Other services to the public 51 25 10 8 6 1 0 76 14 285
2022 None of the above 41 28 14 7 8 1 1 70 15 880
2020 Client contact centre 31 36 11 9 14 0 0 67 23 160
2020 Health care practitioners 40 28 14 8 9 0 1 68 17 795
2020 Federal regulators 64 31 5 0 0 0 0 95 0 15
2020 Compliance, inspection and enforcement 43 29 10 11 7 2 0 73 18 200
2020 Communications or public affairs 59 25 6 1 8 0 0 85 9 75
2020 Access to information and privacy 64 17 6 8 5 0 0 81 13 50
2020 Security 24 28 21 11 12 1 3 54 24 1820
2020 Science and technology 69 16 12 3 0 0 0 85 3 30
2020 Library services 68 4 17 5 4 0 0 73 10 20
2020 Legal services 56 22 14 2 6 0 0 78 7 50
2020 Administration and operations 54 25 9 7 5 0 0 79 12 1555
2020 Human resources 60 27 9 3 1 0 0 88 4 470
2020 Financial management 56 27 7 6 4 0 0 83 10 330
2020 Procurement 56 23 7 10 5 0 0 79 15 100
2020 Real property 49 26 9 10 5 1 0 76 15 85
2020 Material management 49 23 14 6 8 0 0 72 14 145
2020 Information management 65 22 8 2 2 0 1 88 4 185
2020 Information technology 59 29 7 3 2 0 0 88 5 280
2020 Internal audit 55 34 0 7 4 0 0 89 11 25
2020 Evaluation 48 34 10 8 1 0 0 81 9 95
2020 Data sciences 81 6 4 6 3 0 0 87 9 30
2020 Policy 56 25 5 9 5 1 0 81 14 100
2020 Project management 61 23 8 5 3 0 0 84 8 195
2020 Other services to the public 52 23 11 7 6 0 0 75 14 355
2020 None of the above 42 28 13 7 8 1 1 71 16 1355
2019 Client contact centre 33 29 15 11 10 0 2 63 22 145
2019 Health care practitioners 38 34 14 8 5 0 0 72 13 700
2019 Federal regulators 59 27 4 5 5 0 0 86 10 15
2019 Compliance, inspection and enforcement 43 32 11 8 6 0 1 75 13 175
2019 Communications or public affairs 62 24 9 6 0 0 0 86 6 65
2019 Access to information and privacy 75 11 6 6 0 0 2 87 7 55
2019 Security 24 32 19 11 13 0 0 57 24 2050
2019 Science and technology 53 21 11 11 3 0 0 75 15 25
2019 Library services 52 18 24 6 0 0 0 69 6 15
2019 Legal services 36 33 10 11 10 0 0 69 21 40
2019 Administration and operations 53 29 9 5 3 0 0 83 9 1390
2019 Human resources 51 30 8 7 3 0 0 81 10 445
2019 Financial management 57 26 8 5 3 0 0 83 8 320
2019 Procurement 40 36 15 1 7 0 0 76 8 85
2019 Real property 40 32 11 10 7 1 0 72 17 85
2019 Material management 52 23 11 7 6 0 1 75 14 155
2019 Information management 58 29 8 3 1 1 0 88 4 165
2019 Information technology 60 26 9 5 0 0 0 86 5 240
2019 Internal audit 55 26 8 11 0 0 0 81 11 25
2019 Evaluation 43 41 10 6 0 0 0 84 6 85
2019 Data sciences 51 36 4 0 9 0 0 87 9 25
2019 Policy 49 26 11 12 2 0 0 75 14 90
2019 Project management 52 21 12 9 4 1 1 75 14 175
2019 Other services to the public 39 35 14 7 5 0 0 74 12 330
2019 None of the above 40 30 14 7 9 0 0 70 16 1390

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 19 5 2 6 0 3 86 8 130
2024 Health care practitioners 77 13 4 1 2 0 3 93 3 545
2024 Intelligence analysts 85 8 0 6 1 0 0 93 7 55
2024 Compliance, inspection and enforcement 84 8 4 2 0 0 2 94 2 145
2024 Communications or public affairs 85 6 5 2 1 0 0 91 4 80
2024 Access to information and privacy 88 10 0 0 0 0 2 100 0 50
2024 Security 69 14 6 1 4 1 5 89 5 1220
2024 Science and technology 78 19 0 0 3 0 0 97 3 25
2024 Library services 88 5 8 0 0 0 0 92 0 20
2024 Legal services 74 14 6 0 0 0 6 94 0 45
2024 Administration and operations 84 8 3 1 1 0 3 94 2 1150
2024 Human resources 87 7 3 1 1 0 1 95 2 430
2024 Financial management 81 11 3 1 2 0 2 95 3 255
2024 Procurement 82 9 7 0 1 1 1 92 1 85
2024 Real property 74 17 1 1 2 0 5 95 3 60
2024 Material management 82 9 3 0 3 0 4 94 3 85
2024 Information management 86 11 1 1 1 0 0 97 2 130
2024 Information technology 84 6 4 1 1 0 3 93 3 230
2024 Internal audit 79 13 0 5 4 0 0 91 9 25
2024 Evaluation 79 15 1 0 1 0 3 98 1 95
2024 Data sciences 90 7 0 3 0 0 0 97 3 35
2024 Policy 78 6 12 1 1 0 2 86 2 80
2024 Project management 84 11 3 0 1 0 1 96 2 200
2024 Other services to the public 82 9 2 0 3 0 4 95 3 285
2024 None of the above 77 11 5 0 3 0 4 92 3 890
2022 Client contact centre 77 15 5 1 2 0 0 92 3 155
2022 Health care practitioners 78 13 3 1 1 0 4 95 2 575
2022 Federal regulators 56 12 0 0 26 0 6 72 28 15
2022 Compliance, inspection and enforcement 77 10 7 0 6 0 1 87 6 150
2022 Communications or public affairs 79 12 2 0 6 0 2 92 6 50
2022 Access to information and privacy 87 7 1 3 1 0 1 95 4 100
2022 Security 69 14 6 1 5 0 5 87 6 1390
2022 Science and technology 82 18 0 0 0 0 0 100 0 25
2022 Library services 87 5 0 0 0 0 7 100 0 15
2022 Legal services 73 15 10 2 0 0 0 88 2 45
2022 Administration and operations 82 10 3 1 1 1 3 95 2 1195
2022 Human resources 84 10 2 1 1 0 2 96 2 410
2022 Financial management 82 12 2 2 1 0 2 96 3 235
2022 Procurement 81 10 1 0 2 1 5 97 2 85
2022 Real property 71 13 7 0 3 0 6 89 3 60
2022 Material management 83 13 3 0 0 0 1 97 0 100
2022 Information management 87 6 4 2 0 0 1 94 2 160
2022 Information technology 83 7 3 0 2 0 4 94 2 225
2022 Internal audit 80 7 5 0 8 0 0 87 8 25
2022 Evaluation 82 13 4 0 0 0 2 96 0 85
2022 Data sciences 93 0 4 3 0 0 0 93 3 25
2022 Policy 89 5 1 3 0 0 2 96 3 95
2022 Project management 76 14 3 4 1 0 2 93 4 190
2022 Other services to the public 82 9 4 0 1 1 4 95 1 285
2022 None of the above 79 10 5 0 3 0 4 92 3 880
2019 Client contact centre 73 17 3 0 5 0 2 92 5 145
2019 Health care practitioners 83 9 2 0 2 0 4 95 2 695
2019 Federal regulators 74 20 0 5 0 0 0 95 5 15
2019 Compliance, inspection and enforcement 77 14 4 1 3 0 2 93 4 175
2019 Communications or public affairs 87 6 6 0 1 0 0 93 1 65
2019 Access to information and privacy 86 8 3 0 3 0 0 93 3 55
2019 Security 71 14 8 1 3 1 3 88 4 2045
2019 Science and technology 81 8 4 4 0 0 4 92 4 25
2019 Library services 94 0 0 0 0 0 6 100 0 15
2019 Legal services 86 4 2 6 0 2 0 92 6 40
2019 Administration and operations 83 9 3 1 1 0 2 95 2 1390
2019 Human resources 82 11 3 1 2 0 0 94 3 440
2019 Financial management 83 10 2 1 1 0 3 96 2 315
2019 Procurement 83 9 4 0 0 0 4 96 0 85
2019 Real property 78 13 2 1 1 0 5 96 2 85
2019 Material management 81 8 5 1 1 1 3 93 2 155
2019 Information management 82 8 7 1 2 1 1 91 2 165
2019 Information technology 83 11 3 0 1 0 1 95 2 240
2019 Internal audit 100 0 0 0 0 0 0 100 0 25
2019 Evaluation 91 8 0 0 1 0 0 99 1 85
2019 Data sciences 88 8 4 0 0 0 0 96 0 25
2019 Policy 74 10 11 4 1 0 0 84 6 95
2019 Project management 75 13 3 3 2 1 3 92 5 175
2019 Other services to the public 80 11 5 1 1 1 2 93 2 325
2019 None of the above 77 12 6 0 2 0 3 91 2 1390
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 23 12 10 33 8 0 41 46 130
2024 Health care practitioners 17 23 19 14 19 6 0 43 36 545
2024 Intelligence analysts 28 24 11 8 21 9 0 57 31 55
2024 Compliance, inspection and enforcement 17 19 21 12 28 3 0 38 41 145
2024 Communications or public affairs 45 24 11 8 7 5 0 73 15 80
2024 Access to information and privacy 39 15 17 9 14 7 0 57 25 50
2024 Security 8 14 13 17 45 3 0 23 64 1220
2024 Science and technology 24 24 18 5 11 18 0 59 19 25
2024 Library services 38 17 24 9 11 0 0 56 20 20
2024 Legal services 19 23 9 10 38 1 0 43 48 45
2024 Administration and operations 33 28 15 10 12 3 0 63 22 1155
2024 Human resources 32 31 11 10 9 6 0 67 21 430
2024 Financial management 37 27 17 9 5 5 0 67 15 255
2024 Procurement 43 32 16 2 2 5 0 78 5 85
2024 Real property 23 31 17 14 14 1 0 55 28 60
2024 Material management 26 31 15 6 19 4 0 59 26 85
2024 Information management 26 35 15 8 8 8 0 66 18 125
2024 Information technology 37 29 17 6 7 5 0 70 13 230
2024 Internal audit 23 19 19 30 6 4 0 43 37 25
2024 Evaluation 7 23 19 19 24 8 0 33 47 95
2024 Data sciences 43 22 10 9 10 6 0 69 20 35
2024 Policy 21 22 11 23 16 5 2 46 42 80
2024 Project management 35 26 11 14 13 1 0 62 27 200
2024 Other services to the public 24 26 19 12 16 3 0 52 29 285
2024 None of the above 19 22 17 15 24 4 0 43 40 895
2022 Client contact centre 17 28 14 10 26 4 0 48 38 155
2022 Health care practitioners 18 32 18 10 14 7 0 54 26 575
2022 Federal regulators 14 21 32 14 19 0 0 35 33 15
2022 Compliance, inspection and enforcement 10 33 16 15 25 1 0 43 40 150
2022 Communications or public affairs 32 27 17 8 8 8 0 64 18 50
2022 Access to information and privacy 43 29 5 3 9 10 2 81 13 100
2022 Security 10 19 15 14 40 3 0 30 55 1395
2022 Science and technology 32 26 26 0 4 12 0 66 5 25
2022 Library services 24 23 21 19 5 7 0 51 26 15
2022 Legal services 16 28 27 10 13 7 0 47 24 45
2022 Administration and operations 34 30 15 10 8 4 0 66 19 1195
2022 Human resources 39 30 12 6 6 8 0 74 13 415
2022 Financial management 28 34 14 12 8 5 0 65 21 230
2022 Procurement 34 29 19 7 8 3 1 65 16 85
2022 Real property 15 40 17 7 12 9 0 60 21 60
2022 Material management 32 29 12 12 11 4 0 64 24 100
2022 Information management 43 27 10 9 6 5 0 74 16 160
2022 Information technology 30 32 20 7 5 6 0 66 13 225
2022 Internal audit 25 48 12 0 5 10 0 81 6 25
2022 Evaluation 11 31 31 9 9 8 0 46 20 85
2022 Data sciences 24 60 3 2 3 8 0 91 6 25
2022 Policy 29 32 13 11 12 3 0 63 24 95
2022 Project management 33 34 12 11 7 2 0 69 19 190
2022 Other services to the public 25 25 15 15 13 7 1 54 30 285
2022 None of the above 22 24 20 12 17 4 1 48 31 880
2020 Client contact centre 16 32 20 15 14 3 0 49 30 165
2020 Health care practitioners 22 30 16 14 11 6 0 56 27 800
2020 Federal regulators 45 4 27 19 6 0 0 48 24 15
2020 Compliance, inspection and enforcement 17 34 17 12 14 5 0 54 28 200
2020 Communications or public affairs 40 25 14 13 4 3 0 67 18 75
2020 Access to information and privacy 35 36 12 10 4 2 0 73 14 50
2020 Security 13 20 17 18 31 2 0 33 50 1820
2020 Science and technology 41 34 9 11 3 3 0 77 14 30
2020 Library services 35 26 16 14 0 9 0 67 15 20
2020 Legal services 38 23 27 4 7 2 0 62 11 50
2020 Administration and operations 36 31 14 10 7 3 0 68 17 1560
2020 Human resources 39 33 13 6 4 5 0 76 11 465
2020 Financial management 37 34 12 8 5 4 0 74 13 330
2020 Procurement 34 35 8 13 6 4 0 73 19 100
2020 Real property 30 28 20 7 12 2 1 60 20 85
2020 Material management 28 35 12 11 9 5 1 67 20 145
2020 Information management 42 30 15 5 5 2 0 74 10 185
2020 Information technology 32 34 14 8 6 7 0 70 14 280
2020 Internal audit 33 49 11 0 0 7 0 88 0 25
2020 Evaluation 19 33 24 14 7 3 0 54 21 95
2020 Data sciences 44 15 10 16 9 6 0 64 26 30
2020 Policy 38 28 11 12 5 5 0 70 18 100
2020 Project management 40 32 11 8 7 3 0 74 15 195
2020 Other services to the public 30 29 18 10 10 3 0 61 21 355
2020 None of the above 25 26 18 12 15 4 0 53 28 1355
2019 Client contact centre 13 29 22 16 18 3 0 43 35 145
2019 Health care practitioners 21 29 20 12 10 7 1 54 24 700
2019 Federal regulators 38 27 20 11 5 0 0 64 16 15
2019 Compliance, inspection and enforcement 15 28 18 10 23 4 0 46 35 175
2019 Communications or public affairs 38 38 13 8 0 3 0 79 9 65
2019 Access to information and privacy 35 36 10 8 11 0 0 71 19 55
2019 Security 9 22 18 17 32 2 0 32 50 2055
2019 Science and technology 33 46 4 4 7 7 0 85 11 25
2019 Library services 30 22 35 13 0 0 0 51 13 15
2019 Legal services 23 29 18 12 15 2 0 53 28 40
2019 Administration and operations 31 34 15 9 7 2 0 67 17 1390
2019 Human resources 31 37 12 9 4 6 1 73 14 440
2019 Financial management 32 40 12 8 4 3 0 75 13 320
2019 Procurement 25 37 20 8 8 1 0 63 17 85
2019 Real property 28 31 19 12 7 2 0 60 20 85
2019 Material management 23 29 20 16 10 2 0 52 27 155
2019 Information management 27 23 19 14 8 6 2 55 24 165
2019 Information technology 25 32 18 14 6 5 1 59 22 235
2019 Internal audit 37 34 7 8 11 4 0 73 19 25
2019 Evaluation 12 39 22 14 11 4 0 52 25 85
2019 Data sciences 27 29 8 17 15 4 0 58 34 25
2019 Policy 34 33 8 13 10 1 0 68 24 95
2019 Project management 28 36 15 11 7 1 1 65 19 175
2019 Other services to the public 27 27 16 12 14 3 0 56 27 330
2019 None of the above 20 29 17 14 16 4 0 51 31 1395

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 23 19 7 39 2 0 34 47 130
2024 Health care practitioners 13 21 21 19 24 2 0 35 44 545
2024 Intelligence analysts 26 20 11 8 33 2 0 47 41 55
2024 Compliance, inspection and enforcement 16 16 13 19 34 3 0 33 54 145
2024 Communications or public affairs 42 26 9 12 10 2 0 69 22 80
2024 Access to information and privacy 40 8 10 18 17 7 0 51 38 50
2024 Security 7 11 13 16 52 1 0 18 69 1220
2024 Science and technology 4 34 14 23 22 3 0 39 47 25
2024 Library services 32 24 11 12 22 0 0 56 34 20
2024 Legal services 18 19 11 9 42 0 0 37 52 45
2024 Administration and operations 29 27 15 12 15 2 0 57 28 1155
2024 Human resources 26 29 18 12 13 3 0 56 26 430
2024 Financial management 33 31 16 13 5 2 0 65 19 255
2024 Procurement 36 35 20 7 1 1 0 72 8 85
2024 Real property 24 23 14 15 25 0 0 47 39 60
2024 Material management 24 31 18 10 16 1 0 56 26 85
2024 Information management 26 26 18 14 10 6 1 56 26 130
2024 Information technology 36 26 15 10 11 1 0 63 22 230
2024 Internal audit 18 22 19 31 10 0 0 40 41 25
2024 Evaluation 6 17 12 28 36 1 0 23 64 95
2024 Data sciences 45 16 17 12 10 0 0 60 23 35
2024 Policy 16 21 23 21 16 2 0 38 38 80
2024 Project management 28 29 11 15 17 0 0 57 32 200
2024 Other services to the public 22 23 18 15 20 1 0 46 36 285
2024 None of the above 17 20 17 16 28 2 0 38 45 890
2022 Client contact centre 18 28 17 10 26 2 0 47 36 155
2022 Health care practitioners 16 24 23 13 19 4 0 42 34 575
2022 Federal regulators 11 17 18 35 19 0 0 28 54 15
2022 Compliance, inspection and enforcement 8 29 16 18 28 0 0 37 46 150
2022 Communications or public affairs 33 21 13 21 11 1 0 54 33 50
2022 Access to information and privacy 49 19 9 7 9 5 2 73 18 100
2022 Security 8 16 13 15 46 1 0 25 62 1395
2022 Science and technology 26 40 15 3 10 6 0 71 13 25
2022 Library services 13 22 15 33 17 0 0 35 50 15
2022 Legal services 16 38 14 5 24 2 0 56 30 45
2022 Administration and operations 31 29 15 13 10 2 0 61 24 1195
2022 Human resources 34 32 15 8 8 2 0 68 17 410
2022 Financial management 26 28 16 15 11 3 0 56 28 235
2022 Procurement 29 26 19 8 15 1 1 56 24 85
2022 Real property 12 36 25 13 14 0 0 48 27 60
2022 Material management 26 27 11 17 16 2 0 54 34 100
2022 Information management 36 28 15 9 9 3 0 66 18 160
2022 Information technology 24 37 15 12 11 1 0 62 23 225
2022 Internal audit 17 51 13 13 5 0 0 68 19 25
2022 Evaluation 7 26 27 24 11 5 0 34 37 85
2022 Data sciences 22 37 0 26 5 9 0 66 34 25
2022 Policy 30 25 13 18 12 3 0 56 30 95
2022 Project management 29 28 17 13 11 1 0 57 25 190
2022 Other services to the public 22 26 16 12 21 2 1 49 34 285
2022 None of the above 20 24 18 15 21 2 1 45 37 880
2020 Client contact centre 14 24 20 20 19 3 0 39 40 165
2020 Health care practitioners 20 27 19 18 13 2 0 48 32 795
2020 Federal regulators 40 9 10 22 19 0 0 48 42 15
2020 Compliance, inspection and enforcement 14 31 16 21 16 2 0 46 38 200
2020 Communications or public affairs 39 23 16 13 9 0 0 62 22 75
2020 Access to information and privacy 31 33 14 12 10 0 0 64 22 50
2020 Security 11 19 15 18 37 1 0 30 55 1810
2020 Science and technology 34 24 25 11 3 0 3 60 15 30
2020 Library services 35 22 16 27 0 0 0 57 27 20
2020 Legal services 35 29 16 12 7 0 0 64 20 50
2020 Administration and operations 34 30 15 13 8 1 0 65 20 1555
2020 Human resources 39 32 14 8 5 1 0 72 14 465
2020 Financial management 37 33 14 10 4 2 0 72 14 330
2020 Procurement 33 35 12 12 6 1 1 69 18 100
2020 Real property 26 30 20 9 14 0 0 56 24 85
2020 Material management 30 33 16 11 11 0 0 62 22 145
2020 Information management 39 31 14 7 6 2 0 72 14 185
2020 Information technology 25 34 22 11 6 3 0 61 17 280
2020 Internal audit 25 67 7 0 0 0 0 93 0 25
2020 Evaluation 15 28 22 20 13 1 0 43 34 95
2020 Data sciences 41 24 16 9 9 0 0 66 18 30
2020 Policy 34 34 11 11 5 5 0 72 17 100
2020 Project management 38 29 17 8 9 0 0 67 17 195
2020 Other services to the public 27 30 17 13 12 2 0 58 25 355
2020 None of the above 23 26 17 15 16 2 1 50 32 1360
2019 Client contact centre 11 29 22 17 20 1 0 40 38 145
2019 Health care practitioners 19 29 21 14 14 3 1 49 29 700
2019 Federal regulators 28 46 5 5 16 0 0 74 21 15
2019 Compliance, inspection and enforcement 12 33 13 14 28 0 0 45 42 175
2019 Communications or public affairs 41 34 14 8 1 1 0 76 10 65
2019 Access to information and privacy 31 34 10 6 14 4 0 68 21 55
2019 Security 8 20 16 18 37 1 0 28 55 2050
2019 Science and technology 29 36 19 6 7 4 0 67 14 25
2019 Library services 30 22 29 13 6 0 0 52 19 15
2019 Legal services 27 24 27 6 15 0 0 51 22 40
2019 Administration and operations 30 33 15 11 9 1 0 64 20 1390
2019 Human resources 29 35 16 11 5 3 1 66 17 440
2019 Financial management 33 42 12 9 3 1 0 76 12 320
2019 Procurement 30 28 20 14 7 0 1 59 21 85
2019 Real property 18 33 24 12 12 1 0 51 25 85
2019 Material management 21 27 20 18 13 1 0 48 32 155
2019 Information management 29 23 18 13 12 3 2 55 26 165
2019 Information technology 19 31 20 15 12 2 1 51 28 235
2019 Internal audit 37 34 15 4 11 0 0 70 15 25
2019 Evaluation 10 31 26 19 14 0 0 41 33 85
2019 Data sciences 22 35 12 15 15 0 0 57 31 25
2019 Policy 35 28 11 19 6 1 0 63 26 90
2019 Project management 29 31 14 16 10 0 0 61 25 175
2019 Other services to the public 24 29 16 13 15 3 1 55 29 330
2019 None of the above 20 27 17 16 18 1 0 48 35 1390

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 19 21 10 39 3 0 28 51 130
2024 Health care practitioners 11 18 22 20 26 3 0 29 48 545
2024 Intelligence analysts 19 23 13 7 26 13 0 48 37 55
2024 Compliance, inspection and enforcement 11 18 17 19 31 3 0 31 52 145
2024 Communications or public affairs 28 31 15 13 8 3 1 62 23 80
2024 Access to information and privacy 29 18 17 15 13 7 2 50 31 50
2024 Security 5 9 12 17 55 2 0 14 74 1220
2024 Science and technology 4 30 18 16 30 3 0 35 47 25
2024 Library services 37 2 15 29 17 0 0 39 46 20
2024 Legal services 12 20 17 10 42 0 0 32 52 45
2024 Administration and operations 24 26 17 14 16 4 0 52 31 1155
2024 Human resources 19 24 20 19 15 3 0 45 35 430
2024 Financial management 24 31 19 17 6 3 0 57 24 255
2024 Procurement 29 29 20 15 4 4 0 60 20 85
2024 Real property 14 30 12 16 28 0 0 44 44 60
2024 Material management 23 26 20 11 19 1 0 49 30 85
2024 Information management 21 21 18 21 12 7 0 45 35 130
2024 Information technology 25 26 21 10 12 6 0 54 24 230
2024 Internal audit 15 18 8 32 27 0 0 33 59 25
2024 Evaluation 5 15 8 32 39 0 0 20 72 95
2024 Data sciences 38 20 4 17 21 0 0 58 38 35
2024 Policy 14 21 15 23 24 2 0 36 49 80
2024 Project management 18 32 13 15 17 5 0 52 35 200
2024 Other services to the public 21 19 21 18 19 2 0 41 37 285
2024 None of the above 13 20 19 17 28 2 1 34 46 895
2022 Client contact centre 12 27 19 12 26 2 0 41 39 155
2022 Health care practitioners 10 22 24 17 20 6 0 35 39 570
2022 Federal regulators 11 9 24 24 33 0 0 20 57 15
2022 Compliance, inspection and enforcement 7 22 23 18 31 0 0 29 48 150
2022 Communications or public affairs 25 18 16 23 15 3 0 45 39 50
2022 Access to information and privacy 38 26 10 7 10 8 2 71 18 100
2022 Security 6 14 14 18 46 2 0 21 65 1395
2022 Science and technology 26 13 26 18 4 12 0 45 25 25
2022 Library services 13 16 15 19 37 0 0 29 56 15
2022 Legal services 11 39 12 9 23 6 0 53 34 45
2022 Administration and operations 22 31 18 15 11 2 0 54 27 1190
2022 Human resources 24 29 19 15 10 3 0 55 26 410
2022 Financial management 20 26 18 19 14 2 0 47 34 230
2022 Procurement 22 29 21 10 14 3 1 53 25 85
2022 Real property 9 21 35 18 13 3 0 31 32 60
2022 Material management 20 25 18 17 17 3 0 47 35 100
2022 Information management 31 27 17 10 10 5 0 61 21 160
2022 Information technology 17 32 20 17 10 3 1 51 27 225
2022 Internal audit 4 46 31 14 6 0 0 50 19 25
2022 Evaluation 3 21 29 28 12 6 0 26 43 85
2022 Data sciences 18 19 21 23 10 9 0 41 36 25
2022 Policy 24 31 13 18 13 1 0 56 31 95
2022 Project management 24 31 16 13 14 1 0 55 28 190
2022 Other services to the public 19 26 15 16 18 5 1 48 37 285
2022 None of the above 15 24 18 18 21 3 1 40 41 880
2020 Client contact centre 10 23 19 20 24 4 0 34 46 160
2020 Health care practitioners 15 25 23 20 14 3 0 42 35 795
2020 Federal regulators 40 9 5 27 19 0 0 48 47 15
2020 Compliance, inspection and enforcement 11 26 16 22 19 6 0 40 43 200
2020 Communications or public affairs 26 29 10 19 13 3 0 57 33 75
2020 Access to information and privacy 27 33 14 13 10 2 0 62 24 50
2020 Security 8 18 16 21 37 1 0 25 58 1815
2020 Science and technology 21 23 38 10 3 4 0 46 13 30
2020 Library services 26 27 21 17 9 0 0 53 26 20
2020 Legal services 22 33 20 13 9 3 0 57 23 50
2020 Administration and operations 27 31 18 15 8 1 0 59 23 1555
2020 Human resources 24 35 19 13 6 3 0 61 20 465
2020 Financial management 28 31 21 11 5 3 1 62 16 330
2020 Procurement 24 36 12 18 7 1 1 62 26 100
2020 Real property 8 38 29 11 12 2 0 47 24 80
2020 Material management 24 31 19 12 13 1 0 56 25 145
2020 Information management 29 35 19 7 7 3 0 66 14 185
2020 Information technology 17 33 22 17 7 4 0 52 25 280
2020 Internal audit 15 48 18 11 3 4 0 66 15 25
2020 Evaluation 9 20 29 23 18 1 0 29 41 90
2020 Data sciences 27 38 7 9 16 3 0 67 26 30
2020 Policy 26 31 17 13 9 5 0 59 23 100
2020 Project management 27 32 19 13 9 1 0 59 22 195
2020 Other services to the public 23 30 16 17 12 3 0 54 29 355
2020 None of the above 18 27 20 17 16 3 0 46 33 1350
2019 Client contact centre 9 21 26 19 23 1 0 30 43 145
2019 Health care practitioners 16 25 22 19 14 4 1 43 34 695
2019 Federal regulators 28 42 8 5 16 0 0 70 21 15
2019 Compliance, inspection and enforcement 12 21 20 22 25 1 0 33 47 175
2019 Communications or public affairs 31 38 11 15 1 3 0 71 17 65
2019 Access to information and privacy 27 37 13 6 14 2 0 66 21 55
2019 Security 6 17 18 20 37 2 0 24 58 2045
2019 Science and technology 17 37 18 18 7 4 0 56 25 25
2019 Library services 23 16 29 18 7 6 0 42 27 15
2019 Legal services 17 32 23 8 18 2 0 50 26 40
2019 Administration and operations 23 34 18 15 9 2 0 58 24 1385
2019 Human resources 22 32 18 15 7 5 1 57 24 435
2019 Financial management 25 40 20 7 5 3 0 67 12 320
2019 Procurement 23 24 27 15 9 0 1 48 25 85
2019 Real property 10 32 25 21 12 0 0 42 33 85
2019 Material management 17 29 20 15 17 2 0 47 32 155
2019 Information management 23 23 24 12 11 6 2 50 25 165
2019 Information technology 12 25 28 16 14 5 1 39 31 235
2019 Internal audit 26 26 30 15 0 4 0 53 15 25
2019 Evaluation 7 22 36 25 11 0 0 28 35 85
2019 Data sciences 19 29 24 8 15 5 0 50 25 25
2019 Policy 24 30 13 21 8 3 0 56 31 95
2019 Project management 18 33 21 16 11 1 0 52 27 175
2019 Other services to the public 18 31 19 15 14 2 1 50 30 330
2019 None of the above 15 26 19 18 20 2 0 42 39 1385

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 23 20 12 33 2 0 33 46 130
2024 Health care practitioners 9 21 18 20 29 3 0 30 51 545
2024 Intelligence analysts 18 21 28 10 21 4 0 40 32 55
2024 Compliance, inspection and enforcement 10 19 17 19 34 0 0 29 54 145
2024 Communications or public affairs 32 32 11 14 8 3 0 65 23 80
2024 Access to information and privacy 32 14 16 16 20 2 0 47 37 50
2024 Security 4 11 11 19 53 2 0 16 74 1220
2024 Science and technology 0 34 34 6 23 3 0 35 30 25
2024 Library services 33 12 5 15 35 0 0 45 50 20
2024 Legal services 12 16 17 11 44 0 0 28 55 45
2024 Administration and operations 22 28 15 16 19 1 0 50 35 1155
2024 Human resources 20 29 21 16 14 2 0 49 30 430
2024 Financial management 25 30 21 15 7 2 0 56 22 255
2024 Procurement 26 28 23 14 6 2 2 55 20 85
2024 Real property 22 34 10 17 18 0 0 56 34 60
2024 Material management 17 26 19 16 22 1 0 43 38 85
2024 Information management 18 33 19 16 15 1 0 51 30 130
2024 Information technology 26 32 15 14 11 1 0 59 26 230
2024 Internal audit 22 10 10 37 20 0 0 33 57 25
2024 Evaluation 5 12 17 26 37 2 0 18 65 95
2024 Data sciences 35 15 12 17 21 0 0 50 37 35
2024 Policy 16 19 10 21 35 0 0 35 56 80
2024 Project management 17 30 12 18 19 1 2 49 38 200
2024 Other services to the public 16 23 12 22 26 1 0 39 49 285
2024 None of the above 12 19 17 18 32 1 1 31 51 895
2022 Client contact centre 14 29 18 11 28 1 0 43 39 155
2022 Health care practitioners 10 25 19 21 21 4 0 36 44 575
2022 Federal regulators 11 21 7 23 38 0 0 32 61 15
2022 Compliance, inspection and enforcement 6 21 18 27 27 1 0 27 55 150
2022 Communications or public affairs 18 25 15 24 15 1 0 44 40 50
2022 Access to information and privacy 38 31 8 10 10 2 1 71 21 100
2022 Security 6 15 13 18 48 1 0 21 66 1390
2022 Science and technology 20 23 35 10 12 0 0 43 22 25
2022 Library services 4 19 0 19 58 0 0 23 77 15
2022 Legal services 13 36 16 10 23 2 0 50 34 45
2022 Administration and operations 21 29 16 18 13 2 0 51 32 1195
2022 Human resources 26 30 18 14 10 2 0 57 25 410
2022 Financial management 20 30 18 20 12 0 0 50 32 235
2022 Procurement 23 30 20 11 14 2 0 54 26 85
2022 Real property 11 26 29 12 21 0 2 37 33 60
2022 Material management 23 29 13 14 20 1 0 52 34 100
2022 Information management 33 29 12 10 12 4 0 65 23 160
2022 Information technology 20 34 18 14 12 2 0 55 27 225
2022 Internal audit 21 43 18 9 9 0 0 63 19 25
2022 Evaluation 3 24 29 30 12 2 0 27 43 85
2022 Data sciences 21 10 31 30 8 0 0 31 39 25
2022 Policy 21 28 6 25 18 3 0 50 44 95
2022 Project management 18 36 17 16 10 2 0 55 27 190
2022 Other services to the public 16 27 15 19 21 2 1 44 41 285
2022 None of the above 15 23 14 18 28 2 1 39 47 875
2020 Client contact centre 10 24 19 18 27 2 0 35 46 165
2020 Health care practitioners 13 30 18 19 18 2 0 43 38 795
2020 Federal regulators 36 12 19 14 19 0 0 48 33 15
2020 Compliance, inspection and enforcement 12 27 14 28 16 3 0 40 45 200
2020 Communications or public affairs 27 38 13 16 6 0 0 65 22 75
2020 Access to information and privacy 27 32 12 21 8 0 0 59 29 50
2020 Security 7 17 14 20 42 0 0 24 62 1815
2020 Science and technology 28 21 30 11 3 6 0 53 15 30
2020 Library services 23 18 12 38 9 0 0 41 47 20
2020 Legal services 29 25 16 16 14 0 0 54 31 50
2020 Administration and operations 24 33 15 16 11 1 0 58 27 1555
2020 Human resources 25 39 13 13 8 2 0 66 21 465
2020 Financial management 23 41 16 12 7 1 0 65 19 330
2020 Procurement 22 40 10 14 12 2 0 63 26 100
2020 Real property 18 39 22 11 11 0 0 57 22 85
2020 Material management 22 28 15 14 21 0 0 50 36 145
2020 Information management 27 36 21 8 7 1 1 64 15 185
2020 Information technology 16 36 17 20 8 3 0 54 29 280
2020 Internal audit 29 34 11 18 4 4 0 66 23 25
2020 Evaluation 7 25 26 28 14 0 0 32 42 95
2020 Data sciences 30 39 3 12 16 0 0 69 28 30
2020 Policy 19 39 15 15 10 3 0 59 26 100
2020 Project management 24 37 13 17 9 1 0 61 25 195
2020 Other services to the public 19 31 18 16 15 1 0 50 32 355
2020 None of the above 16 26 16 20 21 2 0 43 41 1355
2019 Client contact centre 13 23 20 15 28 1 0 36 43 145
2019 Health care practitioners 13 28 21 18 17 2 0 43 36 695
2019 Federal regulators 17 31 8 28 16 0 0 48 44 15
2019 Compliance, inspection and enforcement 10 25 14 23 28 0 0 34 51 175
2019 Communications or public affairs 36 40 7 17 0 0 0 76 17 65
2019 Access to information and privacy 28 37 10 6 16 3 0 67 23 55
2019 Security 6 16 15 19 42 1 0 23 62 2050
2019 Science and technology 20 33 15 22 7 3 0 55 29 25
2019 Library services 6 28 24 19 17 6 0 36 39 15
2019 Legal services 14 28 9 14 32 2 0 44 47 40
2019 Administration and operations 21 34 16 17 12 1 0 55 29 1390
2019 Human resources 21 35 17 16 8 2 0 58 24 435
2019 Financial management 23 43 14 12 8 1 0 66 20 320
2019 Procurement 17 34 23 12 12 0 1 52 25 85
2019 Real property 11 37 22 18 12 0 0 48 30 85
2019 Material management 18 27 19 14 21 1 0 45 35 155
2019 Information management 22 29 19 14 12 3 2 53 27 160
2019 Information technology 12 31 21 17 15 3 1 45 33 235
2019 Internal audit 20 37 4 19 11 9 0 63 33 25
2019 Evaluation 8 29 26 27 9 1 0 38 36 85
2019 Data sciences 13 21 20 26 19 0 0 34 45 25
2019 Policy 24 27 12 22 15 0 0 51 37 95
2019 Project management 15 33 15 23 13 0 0 48 36 175
2019 Other services to the public 20 25 18 17 18 1 1 45 36 325
2019 None of the above 14 25 17 19 23 1 0 39 43 1390

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 22 11 7 4 9 7 73 13 130
2024 Health care practitioners 28 12 9 8 12 22 10 59 29 545
2024 Intelligence analysts 34 27 5 3 10 18 2 78 16 55
2024 Compliance, inspection and enforcement 29 12 8 9 13 18 11 58 31 145
2024 Communications or public affairs 57 18 15 7 0 3 0 77 7 80
2024 Access to information and privacy 49 22 7 5 5 6 5 80 12 50
2024 Security 22 12 8 7 16 24 11 52 36 1220
2024 Science and technology 39 36 5 5 0 15 0 89 5 25
2024 Library services 11 10 13 7 5 47 8 46 26 20
2024 Legal services 30 12 8 2 7 29 12 70 16 45
2024 Administration and operations 34 15 8 6 10 17 11 67 21 1155
2024 Human resources 51 26 8 4 2 5 4 85 6 430
2024 Financial management 33 19 11 5 4 16 12 73 12 255
2024 Procurement 45 14 5 2 2 19 13 86 7 85
2024 Real property 35 20 9 7 10 18 2 68 21 60
2024 Material management 20 10 6 6 12 33 12 55 34 85
2024 Information management 31 27 9 10 3 15 5 72 16 130
2024 Information technology 41 29 11 3 4 9 3 78 9 230
2024 Internal audit 31 23 15 10 4 17 0 66 16 25
2024 Evaluation 49 22 8 5 2 8 6 82 8 95
2024 Data sciences 48 38 2 3 2 5 2 93 5 35
2024 Policy 39 16 12 6 5 20 1 71 14 80
2024 Project management 42 25 9 4 5 9 6 78 11 200
2024 Other services to the public 26 17 4 7 9 24 13 69 24 285
2024 None of the above 23 11 8 6 14 27 13 55 32 890
2022 Client contact centre 52 21 9 4 3 9 3 82 8 155
2022 Health care practitioners 31 14 8 6 10 23 9 66 23 575
2022 Federal regulators 7 14 12 20 25 21 0 28 58 15
2022 Compliance, inspection and enforcement 26 12 8 6 12 27 10 60 28 150
2022 Communications or public affairs 40 39 15 4 2 0 0 80 5 50
2022 Access to information and privacy 58 17 5 3 3 10 5 88 6 100
2022 Security 24 12 8 7 11 28 10 58 29 1395
2022 Science and technology 52 23 4 7 5 6 3 83 13 25
2022 Library services 40 0 19 11 5 6 19 54 21 15
2022 Legal services 31 24 9 2 2 22 11 81 6 45
2022 Administration and operations 31 15 8 5 7 22 10 69 19 1195
2022 Human resources 50 24 9 4 2 8 3 82 7 415
2022 Financial management 38 15 10 7 5 15 9 71 16 235
2022 Procurement 47 9 5 4 9 21 5 76 18 85
2022 Real property 36 16 5 3 6 21 12 79 14 60
2022 Material management 25 9 9 7 7 27 16 59 25 100
2022 Information management 45 19 7 3 7 12 7 78 12 160
2022 Information technology 38 28 16 1 3 8 7 77 5 225
2022 Internal audit 27 43 17 0 0 13 0 81 0 25
2022 Evaluation 56 18 5 3 2 14 1 87 7 85
2022 Data sciences 53 23 9 0 0 15 0 89 0 25
2022 Policy 31 31 11 4 3 16 5 79 8 95
2022 Project management 38 25 14 7 4 7 5 71 13 190
2022 Other services to the public 30 12 8 4 7 27 10 68 18 280
2022 None of the above 26 11 6 6 10 30 12 63 27 880
2020 Client contact centre 40 22 11 3 5 15 3 76 10 160
2020 Health care practitioners 30 12 9 6 10 23 10 63 24 795
2020 Federal regulators 22 5 0 5 11 57 0 63 37 15
2020 Compliance, inspection and enforcement 32 9 13 6 10 20 9 59 23 205
2020 Communications or public affairs 46 29 4 7 1 8 5 86 9 75
2020 Access to information and privacy 51 15 14 4 6 8 2 73 11 50
2020 Security 20 13 11 9 15 22 10 48 36 1815
2020 Science and technology 47 16 6 3 8 16 3 78 14 30
2020 Library services 9 9 13 4 14 42 9 35 38 20
2020 Legal services 35 10 9 9 9 24 5 63 25 50
2020 Administration and operations 32 14 9 7 8 19 10 65 22 1555
2020 Human resources 57 21 8 2 3 6 2 85 6 465
2020 Financial management 40 19 10 6 4 13 8 75 13 330
2020 Procurement 41 18 8 0 9 19 5 77 12 100
2020 Real property 41 16 10 6 5 17 5 73 15 85
2020 Material management 25 13 12 6 9 29 7 59 22 145
2020 Information management 38 22 16 4 3 12 4 73 9 185
2020 Information technology 37 26 15 6 2 9 5 73 10 280
2020 Internal audit 60 29 7 4 0 0 0 89 4 25
2020 Evaluation 43 23 13 5 3 10 2 76 10 95
2020 Data sciences 53 12 15 0 6 13 0 75 7 30
2020 Policy 46 23 5 6 2 12 5 84 10 100
2020 Project management 46 15 12 9 8 7 3 67 19 195
2020 Other services to the public 24 13 12 7 10 25 10 56 26 355
2020 None of the above 21 13 9 7 12 27 11 55 30 1355
2019 Client contact centre 47 25 5 5 7 7 3 80 14 145
2019 Health care practitioners 34 14 9 6 7 24 7 68 19 700
2019 Federal regulators 11 53 11 16 0 5 5 70 17 15
2019 Compliance, inspection and enforcement 27 16 5 5 12 28 6 65 27 180
2019 Communications or public affairs 49 24 14 3 1 3 6 80 5 65
2019 Access to information and privacy 45 20 8 7 3 13 4 78 12 55
2019 Security 22 12 12 10 16 23 6 48 36 2055
2019 Science and technology 35 27 8 0 9 16 4 78 11 25
2019 Library services 30 0 6 10 6 42 6 59 30 15
2019 Legal services 25 11 10 8 8 35 4 59 25 40
2019 Administration and operations 33 15 11 8 9 18 6 64 22 1390
2019 Human resources 53 21 11 3 3 7 3 82 6 445
2019 Financial management 40 21 10 6 4 13 6 75 13 320
2019 Procurement 45 20 7 7 2 15 5 80 11 85
2019 Real property 42 20 4 8 6 12 9 78 17 85
2019 Material management 27 9 11 8 10 28 7 56 28 155
2019 Information management 40 17 13 3 7 14 6 71 13 165
2019 Information technology 34 25 18 7 5 6 5 66 14 240
2019 Internal audit 66 11 4 0 0 19 0 95 0 25
2019 Evaluation 50 19 10 5 6 10 0 77 12 85
2019 Data sciences 39 26 24 0 12 0 0 64 12 25
2019 Policy 35 26 9 9 12 9 0 67 23 95
2019 Project management 39 28 14 3 3 9 4 77 7 175
2019 Other services to the public 29 12 9 9 12 23 7 58 29 325
2019 None of the above 24 11 11 9 12 25 6 52 31 1395
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 42 9 13 22 1 0 56 35 130
2024 Health care practitioners 16 35 25 13 10 1 0 51 23 545
2024 Intelligence analysts 18 42 20 7 13 0 0 60 20 55
2024 Compliance, inspection and enforcement 17 28 24 12 18 0 0 46 30 145
2024 Communications or public affairs 43 38 11 3 5 0 0 82 8 80
2024 Access to information and privacy 49 30 14 2 5 0 0 79 7 50
2024 Security 7 24 17 19 32 1 1 31 51 1220
2024 Science and technology 8 50 19 6 17 0 0 58 23 25
2024 Library services 32 34 29 0 6 0 0 66 6 20
2024 Legal services 17 23 14 18 28 0 0 40 46 45
2024 Administration and operations 27 39 16 9 7 1 0 67 16 1155
2024 Human resources 30 42 14 6 6 2 0 73 13 430
2024 Financial management 26 43 17 10 2 2 0 71 12 255
2024 Procurement 26 42 27 2 1 2 0 70 3 85
2024 Real property 15 48 22 8 7 0 0 62 16 60
2024 Material management 19 41 26 10 4 0 0 60 15 85
2024 Information management 18 48 16 13 2 3 0 69 15 130
2024 Information technology 24 45 17 9 5 1 0 70 14 230
2024 Internal audit 36 35 13 13 3 0 0 71 16 25
2024 Evaluation 10 34 18 22 15 1 0 44 37 95
2024 Data sciences 37 37 8 18 0 0 0 74 18 35
2024 Policy 28 33 11 12 16 0 0 61 28 80
2024 Project management 27 42 14 9 5 0 2 71 15 200
2024 Other services to the public 22 34 18 15 11 0 0 56 25 285
2024 None of the above 17 34 20 12 16 2 0 52 28 890
2022 Client contact centre 23 39 14 8 16 0 0 62 24 150
2022 Health care practitioners 16 39 22 12 9 2 0 57 21 570
2022 Federal regulators 17 24 28 12 19 0 0 41 30 15
2022 Compliance, inspection and enforcement 10 39 22 16 13 0 0 49 30 150
2022 Communications or public affairs 31 38 14 15 3 0 0 69 18 50
2022 Access to information and privacy 44 30 15 8 1 3 0 76 9 100
2022 Security 10 27 21 17 24 1 0 38 41 1390
2022 Science and technology 18 56 23 3 0 0 0 74 3 25
2022 Library services 0 68 7 13 12 0 0 68 25 15
2022 Legal services 25 29 13 19 15 0 0 54 34 45
2022 Administration and operations 26 43 16 10 5 1 0 69 14 1195
2022 Human resources 35 41 16 6 2 0 0 76 8 410
2022 Financial management 23 43 19 9 5 1 0 67 14 230
2022 Procurement 27 38 19 8 6 1 1 67 14 85
2022 Real property 6 53 25 6 9 0 0 59 15 60
2022 Material management 23 36 24 8 7 1 0 60 16 100
2022 Information management 32 40 16 8 3 2 0 73 11 160
2022 Information technology 21 44 19 7 7 1 0 66 14 225
2022 Internal audit 24 46 14 8 8 0 0 70 16 25
2022 Evaluation 16 44 29 5 4 2 0 61 10 85
2022 Data sciences 21 41 11 17 5 4 0 65 23 25
2022 Policy 24 46 10 17 3 0 0 70 20 95
2022 Project management 25 48 15 6 5 1 0 74 11 190
2022 Other services to the public 19 38 19 13 7 2 2 59 21 285
2022 None of the above 18 36 22 11 11 1 1 55 23 880
2020 Client contact centre 16 41 23 11 9 0 0 58 20 165
2020 Health care practitioners 20 41 21 11 6 1 0 62 17 795
2020 Federal regulators 36 37 5 22 0 0 0 73 22 15
2020 Compliance, inspection and enforcement 16 47 15 14 7 1 0 64 21 200
2020 Communications or public affairs 29 55 9 5 0 1 0 85 5 75
2020 Access to information and privacy 47 43 2 2 4 2 0 92 6 50
2020 Security 11 29 24 18 17 1 0 41 35 1820
2020 Science and technology 41 25 25 6 3 0 0 66 9 30
2020 Library services 22 35 34 9 0 0 0 57 9 20
2020 Legal services 36 32 15 12 5 0 0 68 18 50
2020 Administration and operations 29 44 15 8 3 1 0 74 11 1555
2020 Human resources 36 44 12 6 1 1 0 80 8 470
2020 Financial management 31 45 16 5 2 1 0 77 7 330
2020 Procurement 29 44 12 10 4 0 0 74 14 100
2020 Real property 21 43 17 8 10 1 0 64 18 85
2020 Material management 27 36 19 11 5 2 0 64 16 145
2020 Information management 31 45 18 5 0 1 0 76 6 185
2020 Information technology 20 49 18 10 2 2 0 69 12 280
2020 Internal audit 29 56 10 4 0 0 0 86 4 25
2020 Evaluation 16 42 28 9 4 1 0 58 13 90
2020 Data sciences 46 38 6 10 0 0 0 84 10 30
2020 Policy 33 45 12 6 3 1 0 78 9 100
2020 Project management 30 45 14 8 3 0 0 75 11 195
2020 Other services to the public 25 38 22 11 5 0 0 62 16 355
2020 None of the above 21 37 21 11 8 2 0 59 20 1355
2019 Client contact centre 14 35 26 10 15 1 0 49 25 145
2019 Health care practitioners 22 42 19 10 5 1 0 65 16 700
2019 Federal regulators 17 68 0 0 16 0 0 84 16 15
2019 Compliance, inspection and enforcement 16 41 20 12 9 2 0 58 21 175
2019 Communications or public affairs 54 44 3 0 0 0 0 97 0 65
2019 Access to information and privacy 46 37 10 5 2 2 0 84 6 55
2019 Security 9 30 25 18 16 1 0 40 34 2055
2019 Science and technology 19 59 11 4 4 4 0 81 8 25
2019 Library services 29 45 25 0 0 0 0 75 0 15
2019 Legal services 17 37 23 18 6 0 0 54 24 40
2019 Administration and operations 29 44 15 8 3 1 0 73 11 1390
2019 Human resources 34 40 16 7 2 1 0 74 10 440
2019 Financial management 32 49 13 5 1 1 0 81 6 320
2019 Procurement 16 50 25 5 2 2 0 67 7 85
2019 Real property 24 35 21 13 6 0 1 60 19 85
2019 Material management 20 42 20 10 7 1 0 63 17 155
2019 Information management 39 37 14 5 5 0 0 75 10 165
2019 Information technology 20 48 18 9 3 2 0 69 12 240
2019 Internal audit 55 34 11 0 0 0 0 89 0 25
2019 Evaluation 23 42 21 10 3 0 0 66 14 85
2019 Data sciences 27 58 12 4 0 0 0 85 4 25
2019 Policy 37 38 16 7 1 0 0 75 8 95
2019 Project management 27 46 13 11 3 0 0 73 14 175
2019 Other services to the public 24 38 24 8 5 1 0 63 13 330
2019 None of the above 20 38 20 11 10 1 0 58 22 1390

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 28 16 10 37 2 0 36 48 130
2024 Health care practitioners 5 19 19 30 27 1 0 24 57 545
2024 Intelligence analysts 11 15 24 26 23 2 0 27 49 55
2024 Compliance, inspection and enforcement 7 18 14 29 31 1 0 26 60 145
2024 Communications or public affairs 16 41 13 14 12 4 1 59 27 80
2024 Access to information and privacy 25 23 17 16 13 5 0 51 31 50
2024 Security 3 11 12 26 47 1 0 14 74 1220
2024 Science and technology 5 16 26 27 26 0 0 21 53 25
2024 Library services 35 24 19 22 0 0 0 59 22 20
2024 Legal services 9 16 11 28 34 3 0 25 63 45
2024 Administration and operations 13 30 18 21 16 1 0 44 37 1155
2024 Human resources 16 29 21 17 16 1 0 46 33 430
2024 Financial management 18 34 20 19 8 2 0 52 27 255
2024 Procurement 12 41 27 13 4 3 0 55 17 85
2024 Real property 13 30 18 16 23 0 0 43 39 60
2024 Material management 11 30 28 18 11 2 0 42 29 85
2024 Information management 15 28 18 25 11 4 0 44 38 130
2024 Information technology 17 33 22 16 11 1 0 51 27 230
2024 Internal audit 15 14 20 37 13 0 0 29 50 25
2024 Evaluation 5 8 11 33 40 2 0 14 75 95
2024 Data sciences 27 34 7 10 22 0 0 61 32 35
2024 Policy 16 23 11 22 26 2 0 39 49 80
2024 Project management 12 29 16 21 21 1 0 42 42 200
2024 Other services to the public 12 26 18 23 21 1 0 38 44 285
2024 None of the above 9 20 21 20 27 3 0 30 48 890
2022 Client contact centre 9 30 21 12 28 0 0 39 40 150
2022 Health care practitioners 7 24 21 27 19 2 0 32 46 570
2022 Federal regulators 0 15 28 23 33 0 0 15 56 15
2022 Compliance, inspection and enforcement 2 19 25 27 26 0 0 21 53 150
2022 Communications or public affairs 7 37 19 24 12 2 0 45 36 50
2022 Access to information and privacy 34 34 12 4 11 4 0 71 16 100
2022 Security 4 15 17 24 38 2 0 19 64 1395
2022 Science and technology 23 25 22 23 8 0 0 47 31 25
2022 Library services 4 32 7 27 30 0 0 35 57 15
2022 Legal services 6 36 12 19 27 0 0 42 46 45
2022 Administration and operations 13 32 20 22 11 1 0 46 33 1195
2022 Human resources 20 29 21 19 10 1 0 50 29 415
2022 Financial management 15 26 19 21 18 1 0 41 39 235
2022 Procurement 14 31 20 15 17 1 1 46 33 85
2022 Real property 5 41 20 21 12 0 0 46 34 60
2022 Material management 20 28 23 16 12 1 0 49 28 100
2022 Information management 22 34 19 17 6 2 0 57 23 160
2022 Information technology 8 32 25 22 10 2 0 42 33 225
2022 Internal audit 4 39 12 28 17 0 0 43 45 25
2022 Evaluation 0 17 33 31 16 3 0 18 48 85
2022 Data sciences 13 9 41 12 17 8 0 24 31 25
2022 Policy 18 32 12 22 13 3 0 52 36 95
2022 Project management 15 33 18 21 14 0 0 48 35 190
2022 Other services to the public 12 22 23 23 16 3 1 36 41 285
2022 None of the above 10 26 16 26 20 2 1 37 46 880
2020 Client contact centre 8 26 27 22 18 0 0 34 40 160
2020 Health care practitioners 9 30 23 22 14 1 0 39 37 800
2020 Federal regulators 26 33 9 33 0 0 0 59 33 15
2020 Compliance, inspection and enforcement 7 31 19 28 15 1 0 38 43 200
2020 Communications or public affairs 12 34 25 18 6 4 0 49 25 75
2020 Access to information and privacy 22 36 24 10 8 0 0 58 18 50
2020 Security 5 19 21 27 28 1 0 24 55 1805
2020 Science and technology 28 14 29 15 6 8 0 46 23 30
2020 Library services 13 22 25 31 4 4 0 37 37 20
2020 Legal services 23 27 21 12 14 2 0 51 27 50
2020 Administration and operations 17 39 18 16 8 1 0 57 25 1555
2020 Human resources 20 40 16 18 5 2 0 61 23 465
2020 Financial management 17 42 20 14 5 2 0 60 19 330
2020 Procurement 20 39 19 12 9 2 0 60 21 100
2020 Real property 12 39 23 15 10 1 0 52 25 85
2020 Material management 20 37 22 13 7 1 0 58 20 140
2020 Information management 21 44 19 10 4 2 0 65 15 185
2020 Information technology 14 39 24 14 6 2 0 55 21 280
2020 Internal audit 7 45 22 22 3 0 0 53 25 25
2020 Evaluation 11 19 26 32 12 1 0 30 44 95
2020 Data sciences 24 33 6 24 13 0 0 57 37 30
2020 Policy 19 38 11 19 11 3 0 58 30 100
2020 Project management 19 34 17 23 7 0 0 53 30 195
2020 Other services to the public 17 33 20 19 10 1 0 51 29 355
2020 None of the above 13 28 22 21 15 2 0 42 36 1355
2019 Client contact centre 7 21 26 20 22 3 0 29 44 145
2019 Health care practitioners 10 26 21 25 16 2 0 37 41 700
2019 Federal regulators 6 46 11 16 22 0 0 52 38 15
2019 Compliance, inspection and enforcement 5 21 21 29 23 1 0 26 53 175
2019 Communications or public affairs 17 45 16 19 1 1 0 63 21 65
2019 Access to information and privacy 22 45 8 10 8 7 0 72 19 55
2019 Security 4 16 19 29 31 1 0 21 60 2050
2019 Science and technology 17 40 14 19 7 4 0 59 26 25
2019 Library services 16 12 30 42 0 0 0 28 42 15
2019 Legal services 12 28 12 30 14 4 0 43 45 40
2019 Administration and operations 15 36 19 19 9 1 0 52 29 1390
2019 Human resources 15 31 22 21 8 2 0 47 31 445
2019 Financial management 19 40 19 16 5 2 0 59 21 320
2019 Procurement 6 41 26 18 7 2 0 49 25 85
2019 Real property 10 24 27 23 15 0 1 35 38 85
2019 Material management 12 31 26 15 14 1 0 43 30 155
2019 Information management 20 28 23 16 11 2 0 49 27 165
2019 Information technology 11 32 24 21 8 3 0 44 30 240
2019 Internal audit 17 20 26 29 0 0 8 40 32 25
2019 Evaluation 4 24 32 35 6 0 0 27 40 85
2019 Data sciences 0 47 12 29 8 4 0 49 39 25
2019 Policy 17 32 14 24 9 3 0 51 34 90
2019 Project management 12 34 22 20 12 1 0 46 32 175
2019 Other services to the public 13 31 19 24 12 1 0 44 36 325
2019 None of the above 11 26 22 23 17 1 0 37 40 1385

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 31 13 6 35 2 1 44 43 130
2024 Health care practitioners 22 36 16 15 11 1 0 59 26 545
2024 Intelligence analysts 21 24 14 6 33 2 0 46 40 55
2024 Compliance, inspection and enforcement 19 29 17 15 20 1 0 48 35 145
2024 Communications or public affairs 44 29 10 9 3 1 2 76 13 80
2024 Access to information and privacy 43 20 14 9 12 0 2 64 22 50
2024 Security 11 24 14 18 31 1 1 36 49 1220
2024 Science and technology 17 36 17 6 21 3 0 55 28 25
2024 Library services 43 36 14 7 0 0 0 79 7 20
2024 Legal services 13 31 10 10 36 0 0 44 47 45
2024 Administration and operations 35 35 10 10 8 2 0 72 18 1155
2024 Human resources 30 39 14 8 7 1 1 71 15 430
2024 Financial management 25 41 13 12 5 2 1 69 17 255
2024 Procurement 32 43 12 5 4 2 0 78 10 85
2024 Real property 32 31 21 11 6 0 0 63 17 60
2024 Material management 25 36 19 10 9 0 0 61 20 85
2024 Information management 29 42 15 6 3 3 2 75 10 125
2024 Information technology 31 40 11 6 6 4 1 75 13 230
2024 Internal audit 42 32 22 0 3 0 0 74 3 25
2024 Evaluation 6 44 16 20 14 0 0 50 34 95
2024 Data sciences 20 57 4 15 5 0 0 76 19 35
2024 Policy 24 35 11 10 17 4 0 61 28 80
2024 Project management 31 41 11 11 5 0 1 73 16 200
2024 Other services to the public 24 32 18 13 11 2 1 58 24 285
2024 None of the above 22 30 15 12 18 1 1 53 32 890
2022 Client contact centre 18 33 22 12 13 1 1 52 26 155
2022 Health care practitioners 24 33 14 15 12 1 1 58 27 570
2022 Federal regulators 17 45 7 7 23 0 0 63 30 15
2022 Compliance, inspection and enforcement 13 37 13 19 17 0 0 50 36 150
2022 Communications or public affairs 30 49 15 3 4 0 0 79 7 50
2022 Access to information and privacy 37 31 10 10 5 5 2 73 16 100
2022 Security 13 27 16 17 25 2 1 41 43 1390
2022 Science and technology 21 41 17 10 6 0 4 65 17 25
2022 Library services 10 30 26 24 10 0 0 40 34 15
2022 Legal services 29 30 25 9 5 3 0 60 14 45
2022 Administration and operations 31 36 13 11 8 1 0 68 19 1195
2022 Human resources 35 37 11 8 5 4 0 75 14 410
2022 Financial management 23 39 17 10 7 3 1 64 17 230
2022 Procurement 24 36 19 10 9 2 0 62 19 85
2022 Real property 18 42 16 7 16 1 0 61 23 60
2022 Material management 32 37 12 6 8 5 0 72 15 100
2022 Information management 32 42 9 7 5 4 1 78 13 160
2022 Information technology 28 41 16 4 5 2 3 73 10 225
2022 Internal audit 32 44 11 13 0 0 0 76 13 25
2022 Evaluation 8 44 14 19 12 3 0 54 32 85
2022 Data sciences 19 44 17 13 0 7 0 68 14 25
2022 Policy 34 39 10 13 3 2 0 74 16 90
2022 Project management 30 40 12 12 5 1 1 71 17 190
2022 Other services to the public 26 32 16 15 7 3 2 61 23 285
2022 None of the above 22 36 15 13 12 1 1 60 25 880
2020 Client contact centre 18 36 16 16 12 0 1 55 29 165
2020 Health care practitioners 28 36 14 14 7 0 0 65 21 795
2020 Federal regulators 36 50 13 0 0 0 0 87 0 15
2020 Compliance, inspection and enforcement 22 40 14 13 10 1 0 63 24 200
2020 Communications or public affairs 40 43 5 2 4 4 1 88 6 75
2020 Access to information and privacy 48 24 13 10 0 2 2 75 11 50
2020 Security 13 31 18 17 20 1 0 45 37 1820
2020 Science and technology 48 34 15 3 0 0 0 82 3 30
2020 Library services 53 18 16 4 9 0 0 71 13 20
2020 Legal services 37 31 20 9 3 0 0 68 13 50
2020 Administration and operations 36 36 11 8 5 2 1 75 14 1555
2020 Human resources 39 37 12 7 3 2 0 77 10 465
2020 Financial management 32 41 12 6 4 2 2 77 11 330
2020 Procurement 31 41 7 9 8 2 1 74 18 100
2020 Real property 24 38 17 11 8 1 1 64 19 85
2020 Material management 28 40 16 9 6 1 0 69 15 145
2020 Information management 40 41 12 3 2 2 1 83 5 185
2020 Information technology 32 39 16 7 1 5 0 74 8 280
2020 Internal audit 30 48 7 14 0 0 0 78 14 25
2020 Evaluation 17 43 13 19 7 0 1 61 26 90
2020 Data sciences 46 31 14 3 3 3 0 79 6 30
2020 Policy 44 32 10 7 3 2 1 79 11 100
2020 Project management 44 34 10 6 3 2 0 80 10 195
2020 Other services to the public 28 36 16 11 7 2 0 65 18 355
2020 None of the above 27 33 16 10 11 2 1 62 22 1355
2019 Client contact centre 18 38 16 11 16 1 1 56 28 145
2019 Health care practitioners 30 36 14 13 7 0 0 66 20 700
2019 Federal regulators 38 27 36 0 0 0 0 64 0 15
2019 Compliance, inspection and enforcement 19 35 19 11 16 0 0 54 27 180
2019 Communications or public affairs 54 36 7 1 0 1 0 91 1 65
2019 Access to information and privacy 43 26 16 8 7 2 0 69 14 55
2019 Security 12 30 19 17 19 1 1 43 37 2045
2019 Science and technology 34 33 11 11 11 0 0 67 22 25
2019 Library services 28 47 20 6 0 0 0 75 6 15
2019 Legal services 28 27 14 15 13 2 0 56 30 40
2019 Administration and operations 36 39 11 8 4 1 0 77 12 1390
2019 Human resources 37 38 12 6 4 1 1 77 10 440
2019 Financial management 36 39 11 7 4 2 0 77 11 320
2019 Procurement 25 38 14 15 7 1 0 64 22 85
2019 Real property 26 39 19 11 5 0 0 65 16 85
2019 Material management 26 41 13 9 9 2 0 68 19 155
2019 Information management 37 39 12 5 5 2 0 77 10 165
2019 Information technology 32 46 11 7 2 2 0 79 9 235
2019 Internal audit 42 19 15 20 0 0 4 64 21 25
2019 Evaluation 14 38 20 15 12 1 0 53 27 85
2019 Data sciences 17 50 12 12 0 5 4 73 14 25
2019 Policy 31 34 11 16 6 0 2 66 22 95
2019 Project management 37 40 10 9 3 1 0 78 12 175
2019 Other services to the public 27 40 14 9 9 1 0 68 18 325
2019 None of the above 23 35 17 11 11 1 1 60 23 1390

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 32 14 11 29 1 0 45 41 130
2024 Health care practitioners 16 31 21 15 14 1 0 48 30 545
2024 Intelligence analysts 19 32 11 10 29 0 0 51 39 55
2024 Compliance, inspection and enforcement 16 28 19 15 21 0 0 44 36 145
2024 Communications or public affairs 37 36 12 8 4 2 0 75 13 80
2024 Access to information and privacy 35 30 16 9 7 3 0 67 17 45
2024 Security 6 20 18 17 37 1 0 26 56 1220
2024 Science and technology 7 44 20 17 9 3 0 53 27 25
2024 Library services 48 27 21 5 0 0 0 74 5 20
2024 Legal services 17 22 12 9 35 5 0 41 46 45
2024 Administration and operations 28 32 17 12 9 1 0 62 21 1155
2024 Human resources 31 36 16 8 7 3 0 69 15 430
2024 Financial management 31 36 19 7 5 3 0 68 12 255
2024 Procurement 34 45 13 5 3 0 0 79 8 85
2024 Real property 26 36 19 10 7 2 0 62 18 60
2024 Material management 18 40 23 13 6 0 0 58 19 85
2024 Information management 25 39 21 5 7 1 1 66 12 130
2024 Information technology 35 39 13 4 7 3 0 76 11 230
2024 Internal audit 27 45 8 6 13 0 0 73 19 25
2024 Evaluation 6 26 22 24 21 1 0 32 45 95
2024 Data sciences 19 44 15 12 10 0 0 63 22 35
2024 Policy 23 31 24 8 11 2 0 55 20 80
2024 Project management 32 33 17 8 8 1 1 66 16 200
2024 Other services to the public 21 29 20 16 13 1 0 50 29 285
2024 None of the above 17 29 19 13 20 2 0 48 33 890
2022 Client contact centre 20 35 21 7 17 0 0 55 24 150
2022 Health care practitioners 17 33 22 14 13 1 0 50 27 570
2022 Federal regulators 22 29 21 10 19 0 0 50 28 15
2022 Compliance, inspection and enforcement 10 29 23 21 17 0 0 39 38 150
2022 Communications or public affairs 29 42 18 7 3 1 0 72 10 50
2022 Access to information and privacy 39 35 11 6 5 2 2 77 11 100
2022 Security 8 23 19 16 32 2 0 31 49 1390
2022 Science and technology 26 45 21 0 7 0 0 71 7 25
2022 Library services 4 60 26 5 5 0 0 64 10 15
2022 Legal services 25 31 18 10 16 0 0 56 26 45
2022 Administration and operations 27 35 19 9 8 1 0 63 18 1195
2022 Human resources 34 37 16 7 5 1 0 73 11 410
2022 Financial management 24 36 23 9 7 1 1 60 17 230
2022 Procurement 27 34 22 11 6 0 0 61 17 85
2022 Real property 16 42 20 8 13 0 0 59 21 60
2022 Material management 26 36 20 9 7 1 0 63 17 100
2022 Information management 39 35 15 7 2 3 0 76 9 160
2022 Information technology 29 39 21 6 2 0 2 69 9 225
2022 Internal audit 24 43 24 4 5 0 0 67 9 25
2022 Evaluation 9 41 33 9 6 2 0 51 15 85
2022 Data sciences 23 44 20 3 7 4 0 69 11 25
2022 Policy 27 29 22 15 7 1 0 56 22 90
2022 Project management 32 35 21 9 3 1 0 67 12 190
2022 Other services to the public 25 31 18 12 11 2 1 58 24 285
2022 None of the above 19 29 23 15 13 1 1 48 28 875
2020 Client contact centre 15 31 31 13 9 1 0 47 22 160
2020 Health care practitioners 22 35 22 14 7 1 0 57 21 795
2020 Federal regulators 40 19 13 28 0 0 0 59 28 15
2020 Compliance, inspection and enforcement 16 34 19 17 11 2 0 51 29 200
2020 Communications or public affairs 30 42 19 5 1 2 0 74 6 75
2020 Access to information and privacy 32 42 16 4 6 0 0 74 10 50
2020 Security 10 26 23 17 23 1 0 36 40 1815
2020 Science and technology 57 19 21 3 0 0 0 76 3 30
2020 Library services 40 30 26 0 4 0 0 70 4 20
2020 Legal services 27 38 9 19 7 0 0 65 26 50
2020 Administration and operations 32 37 16 9 5 1 0 69 15 1550
2020 Human resources 40 39 14 3 3 1 0 79 6 465
2020 Financial management 35 39 16 6 4 1 0 74 10 330
2020 Procurement 33 40 13 8 6 0 0 73 14 100
2020 Real property 24 42 17 8 8 1 0 66 16 85
2020 Material management 24 39 22 8 4 3 0 66 12 145
2020 Information management 40 37 19 3 2 1 0 77 4 185
2020 Information technology 34 35 24 5 2 0 0 70 7 280
2020 Internal audit 31 46 23 0 0 0 0 77 0 25
2020 Evaluation 16 44 21 12 7 0 0 61 19 90
2020 Data sciences 48 24 16 9 3 0 0 72 12 30
2020 Policy 37 38 8 11 4 2 0 77 15 100
2020 Project management 39 33 15 9 4 0 0 72 13 195
2020 Other services to the public 23 38 20 11 8 1 0 61 19 355
2020 None of the above 24 31 20 13 11 1 0 56 24 1350
2019 Client contact centre 16 33 23 14 12 1 0 50 27 145
2019 Health care practitioners 22 34 22 12 8 2 0 57 20 700
2019 Federal regulators 5 49 20 21 5 0 0 54 26 15
2019 Compliance, inspection and enforcement 14 35 21 14 16 0 0 49 30 180
2019 Communications or public affairs 48 38 10 3 0 1 0 87 3 65
2019 Access to information and privacy 44 33 5 11 8 0 0 76 19 55
2019 Security 9 26 22 18 24 1 0 35 43 2050
2019 Science and technology 33 42 10 7 4 3 0 78 11 25
2019 Library services 28 41 25 6 0 0 0 69 6 15
2019 Legal services 25 34 14 15 10 2 0 60 26 40
2019 Administration and operations 29 39 15 9 6 1 0 69 16 1385
2019 Human resources 35 39 17 6 3 1 0 74 9 445
2019 Financial management 35 41 12 7 4 1 0 77 11 320
2019 Procurement 20 42 25 6 6 1 0 63 12 85
2019 Real property 24 41 19 6 9 0 0 65 16 85
2019 Material management 22 35 22 11 9 1 0 58 19 155
2019 Information management 36 32 19 8 4 1 0 69 12 165
2019 Information technology 30 44 14 9 3 1 0 74 12 240
2019 Internal audit 28 42 11 18 0 0 0 70 18 25
2019 Evaluation 11 37 26 20 7 0 0 47 27 85
2019 Data sciences 26 32 16 16 4 5 0 61 21 25
2019 Policy 33 36 11 13 6 0 1 70 19 90
2019 Project management 31 42 14 8 4 0 0 73 13 175
2019 Other services to the public 25 29 25 11 9 1 0 55 20 325
2019 None of the above 19 32 21 13 14 1 0 51 27 1390

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 20 22 9 35 3 1 32 45 130
2024 Health care practitioners 12 19 17 20 25 6 0 33 49 545
2024 Intelligence analysts 12 16 14 11 40 7 0 30 55 55
2024 Compliance, inspection and enforcement 15 22 9 13 35 4 2 39 51 145
2024 Communications or public affairs 26 31 15 8 13 5 2 61 22 80
2024 Access to information and privacy 21 27 12 16 13 11 0 54 32 50
2024 Security 7 17 14 17 41 3 1 25 61 1220
2024 Science and technology 3 15 28 13 18 19 3 24 41 25
2024 Library services 22 18 6 33 15 7 0 42 52 20
2024 Legal services 9 17 7 31 27 4 6 28 64 45
2024 Administration and operations 21 24 15 16 17 6 1 48 35 1155
2024 Human resources 23 28 15 11 11 8 4 58 25 430
2024 Financial management 17 27 19 11 13 11 2 51 27 255
2024 Procurement 21 25 23 12 9 10 0 52 23 85
2024 Real property 22 31 15 13 13 5 2 57 28 60
2024 Material management 16 35 19 17 11 0 1 52 28 85
2024 Information management 23 25 16 18 12 6 1 51 32 130
2024 Information technology 22 26 15 11 12 14 1 56 26 230
2024 Internal audit 19 17 22 25 14 3 0 38 40 25
2024 Evaluation 7 19 19 25 25 4 1 27 53 95
2024 Data sciences 23 25 15 8 17 9 4 55 28 35
2024 Policy 13 19 13 25 14 16 0 38 47 80
2024 Project management 18 26 12 15 19 7 2 49 38 200
2024 Other services to the public 17 23 17 15 24 3 1 41 41 285
2024 None of the above 14 20 17 17 26 5 1 37 46 890
2022 Client contact centre 21 27 15 13 19 5 0 50 34 155
2022 Health care practitioners 12 25 18 15 23 5 1 40 41 575
2022 Federal regulators 11 8 29 14 38 0 0 19 52 15
2022 Compliance, inspection and enforcement 10 22 18 18 29 3 0 33 48 150
2022 Communications or public affairs 16 19 18 21 10 14 3 42 37 50
2022 Access to information and privacy 33 23 13 11 9 9 3 63 22 100
2022 Security 8 18 14 19 36 3 1 27 58 1395
2022 Science and technology 16 30 23 9 6 10 7 55 17 25
2022 Library services 9 22 19 7 35 6 0 34 45 15
2022 Legal services 20 41 4 7 18 8 2 67 28 45
2022 Administration and operations 21 27 17 14 14 6 1 51 30 1195
2022 Human resources 28 26 15 13 9 7 3 59 25 415
2022 Financial management 18 27 21 12 13 7 1 49 28 235
2022 Procurement 21 23 28 6 16 6 0 47 23 85
2022 Real property 10 34 14 15 13 13 1 51 32 60
2022 Material management 19 28 16 12 20 6 0 50 33 100
2022 Information management 33 24 15 9 7 9 3 64 19 160
2022 Information technology 25 24 23 9 6 9 3 57 17 225
2022 Internal audit 26 24 29 4 14 3 0 52 18 25
2022 Evaluation 3 35 16 22 13 11 0 43 39 85
2022 Data sciences 23 20 11 15 16 15 0 51 36 25
2022 Policy 26 21 16 11 20 4 1 50 33 95
2022 Project management 19 26 17 17 14 5 1 49 33 190
2022 Other services to the public 17 21 20 18 17 5 2 40 38 285
2022 None of the above 15 23 17 16 23 5 1 40 41 880
2020 Client contact centre 17 22 24 19 14 4 1 41 34 165
2020 Health care practitioners 14 28 17 17 20 3 0 44 39 795
2020 Federal regulators 33 28 7 24 5 4 0 63 29 15
2020 Compliance, inspection and enforcement 13 25 13 22 20 6 1 41 46 200
2020 Communications or public affairs 20 28 18 13 11 9 0 53 27 75
2020 Access to information and privacy 24 13 17 22 12 8 4 42 38 50
2020 Security 10 21 15 20 32 2 1 31 53 1820
2020 Science and technology 36 14 16 17 3 14 0 58 23 30
2020 Library services 9 31 11 19 13 4 13 48 38 20
2020 Legal services 21 17 20 20 14 7 0 42 37 50
2020 Administration and operations 23 26 17 16 13 5 1 52 31 1550
2020 Human resources 27 31 16 11 8 5 2 63 20 470
2020 Financial management 22 25 21 12 10 7 3 53 24 330
2020 Procurement 28 28 15 10 10 7 2 62 22 100
2020 Real property 18 33 16 12 15 4 2 54 29 85
2020 Material management 23 32 12 15 13 4 0 57 30 145
2020 Information management 24 32 18 11 7 6 3 61 20 185
2020 Information technology 24 28 20 12 6 11 1 58 20 280
2020 Internal audit 22 30 18 18 0 11 0 59 20 25
2020 Evaluation 14 33 23 15 12 2 1 48 28 95
2020 Data sciences 27 10 22 16 16 10 0 41 35 30
2020 Policy 23 28 15 7 11 12 4 61 21 100
2020 Project management 24 27 18 11 14 6 0 55 27 195
2020 Other services to the public 15 25 19 19 16 4 1 43 37 355
2020 None of the above 17 21 19 17 21 4 1 40 40 1355
2019 Client contact centre 8 31 18 15 22 4 2 42 39 145
2019 Health care practitioners 15 27 20 15 17 5 0 44 35 695
2019 Federal regulators 17 25 20 11 16 11 0 47 30 15
2019 Compliance, inspection and enforcement 15 23 16 18 24 3 1 40 43 180
2019 Communications or public affairs 27 22 28 10 4 8 0 54 16 65
2019 Access to information and privacy 24 18 16 16 15 11 0 47 35 55
2019 Security 8 21 17 19 32 2 0 30 53 2050
2019 Science and technology 20 26 18 10 11 11 4 54 25 25
2019 Library services 19 23 11 18 17 11 0 47 40 15
2019 Legal services 10 17 19 14 27 11 2 31 47 40
2019 Administration and operations 20 29 16 14 14 5 1 53 30 1390
2019 Human resources 20 27 19 13 11 7 3 52 27 440
2019 Financial management 19 27 23 13 9 7 2 51 24 320
2019 Procurement 18 26 19 14 15 8 0 48 31 85
2019 Real property 20 30 17 13 16 2 3 52 30 85
2019 Material management 19 29 20 11 19 3 1 49 31 150
2019 Information management 23 20 26 11 11 7 2 47 24 160
2019 Information technology 23 27 15 19 6 9 2 56 28 240
2019 Internal audit 20 26 15 11 15 4 9 53 30 25
2019 Evaluation 11 23 20 26 14 5 1 37 42 85
2019 Data sciences 12 16 25 5 20 17 5 36 32 25
2019 Policy 24 19 17 22 8 6 3 48 33 90
2019 Project management 18 29 18 17 13 3 1 49 31 175
2019 Other services to the public 20 21 16 17 20 4 1 44 39 330
2019 None of the above 13 24 18 17 25 3 1 38 43 1390

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 22 15 10 38 2 0 36 49 130
2024 Health care practitioners 12 31 19 16 19 2 1 44 36 545
2024 Intelligence analysts 11 33 20 7 30 0 0 44 37 55
2024 Compliance, inspection and enforcement 15 24 21 16 23 0 1 39 39 145
2024 Communications or public affairs 36 30 14 7 8 4 1 70 16 80
2024 Access to information and privacy 29 23 23 6 15 5 0 55 22 50
2024 Security 6 15 17 19 40 3 0 21 61 1220
2024 Science and technology 5 31 32 13 20 0 0 36 32 25
2024 Library services 15 39 27 0 15 4 0 57 15 20
2024 Legal services 6 29 13 11 41 0 0 35 52 45
2024 Administration and operations 26 30 15 11 14 3 0 58 27 1155
2024 Human resources 25 31 20 10 12 1 1 57 22 430
2024 Financial management 32 32 18 9 6 3 1 66 16 255
2024 Procurement 33 26 18 19 1 2 0 60 21 85
2024 Real property 21 31 20 15 13 0 0 52 28 60
2024 Material management 28 31 16 13 11 0 0 59 25 85
2024 Information management 27 26 18 15 10 3 0 55 26 130
2024 Information technology 29 32 15 13 8 3 0 63 22 230
2024 Internal audit 12 36 22 10 17 4 0 50 28 25
2024 Evaluation 7 12 20 31 28 2 0 19 60 95
2024 Data sciences 17 45 9 13 14 2 0 63 28 35
2024 Policy 20 20 14 17 26 4 0 42 44 80
2024 Project management 22 31 15 20 10 3 0 54 31 200
2024 Other services to the public 19 30 16 15 18 2 0 50 34 285
2024 None of the above 16 25 19 15 23 2 0 41 39 890
2022 Client contact centre 17 30 21 11 22 0 0 46 33 155
2022 Health care practitioners 16 31 20 15 16 2 1 48 32 575
2022 Federal regulators 30 21 21 9 19 0 0 51 28 15
2022 Compliance, inspection and enforcement 10 16 27 16 29 2 0 26 46 150
2022 Communications or public affairs 15 35 18 21 7 4 0 52 29 50
2022 Access to information and privacy 37 34 10 7 10 2 0 73 17 100
2022 Security 7 19 17 20 33 3 0 27 56 1395
2022 Science and technology 22 31 16 17 7 7 0 57 26 25
2022 Library services 13 19 25 14 28 0 0 32 43 15
2022 Legal services 21 42 10 13 13 0 0 64 26 45
2022 Administration and operations 25 33 17 12 11 2 0 59 23 1195
2022 Human resources 33 29 13 14 9 2 0 63 23 415
2022 Financial management 22 31 18 12 14 2 0 55 27 235
2022 Procurement 31 25 19 12 11 2 0 57 24 85
2022 Real property 12 41 17 9 20 2 0 53 29 60
2022 Material management 24 40 13 9 12 3 0 65 22 100
2022 Information management 33 31 14 13 8 1 0 65 21 160
2022 Information technology 21 40 18 13 6 1 0 63 19 225
2022 Internal audit 16 53 15 3 13 0 0 69 17 25
2022 Evaluation 7 33 25 19 13 3 0 41 33 85
2022 Data sciences 23 36 17 9 7 7 0 64 18 25
2022 Policy 28 25 14 19 12 3 0 54 31 95
2022 Project management 24 35 17 12 12 0 0 59 24 190
2022 Other services to the public 19 31 20 13 15 1 1 51 29 285
2022 None of the above 18 25 18 16 19 3 1 45 36 875
2020 Client contact centre 10 26 32 16 16 0 0 36 33 165
2020 Health care practitioners 18 30 21 16 12 2 0 49 29 795
2020 Federal regulators 37 27 12 19 5 0 0 64 24 15
2020 Compliance, inspection and enforcement 8 34 19 18 18 3 0 43 37 200
2020 Communications or public affairs 24 40 6 16 6 7 0 69 24 75
2020 Access to information and privacy 34 25 12 12 14 4 0 61 27 50
2020 Security 8 21 21 20 29 1 0 29 49 1815
2020 Science and technology 30 31 20 12 0 4 3 66 12 30
2020 Library services 22 27 20 19 9 4 0 51 29 20
2020 Legal services 27 26 19 20 7 0 1 54 28 50
2020 Administration and operations 27 29 18 14 9 2 0 57 24 1550
2020 Human resources 30 35 14 13 7 2 0 66 20 470
2020 Financial management 25 38 17 9 6 3 1 66 16 330
2020 Procurement 31 35 16 6 10 2 0 68 16 100
2020 Real property 21 29 26 10 14 0 0 50 24 85
2020 Material management 24 32 18 12 11 3 0 58 23 145
2020 Information management 27 38 19 6 9 1 1 66 15 185
2020 Information technology 22 36 20 12 6 3 0 60 19 280
2020 Internal audit 26 38 11 22 0 3 0 66 23 25
2020 Evaluation 12 28 29 17 13 1 0 41 30 95
2020 Data sciences 40 15 15 19 7 0 5 58 27 30
2020 Policy 20 37 17 14 8 4 0 59 22 100
2020 Project management 31 29 19 13 6 2 0 62 19 195
2020 Other services to the public 19 31 21 13 12 3 0 52 26 355
2020 None of the above 19 26 20 15 16 2 0 47 33 1350
2019 Client contact centre 11 25 21 20 21 3 0 36 42 145
2019 Health care practitioners 20 26 21 15 16 2 0 47 32 695
2019 Federal regulators 27 32 8 17 16 0 0 59 32 15
2019 Compliance, inspection and enforcement 9 31 18 17 21 3 2 42 39 175
2019 Communications or public affairs 29 41 11 14 3 1 1 72 17 65
2019 Access to information and privacy 34 29 11 15 11 0 0 63 26 55
2019 Security 8 20 20 19 32 2 0 28 52 2055
2019 Science and technology 17 37 14 15 18 0 0 54 33 25
2019 Library services 18 28 13 12 18 12 0 52 34 15
2019 Legal services 13 34 13 24 13 5 0 48 38 40
2019 Administration and operations 24 35 16 14 10 2 0 60 24 1390
2019 Human resources 23 33 19 13 10 2 0 57 23 445
2019 Financial management 27 41 14 8 8 1 1 69 16 320
2019 Procurement 17 40 28 5 9 1 0 57 14 85
2019 Real property 12 26 21 22 16 2 0 39 39 85
2019 Material management 24 26 18 12 18 1 0 50 31 150
2019 Information management 25 30 18 15 8 3 1 57 24 165
2019 Information technology 15 36 13 22 11 3 0 52 35 240
2019 Internal audit 36 25 11 22 0 5 0 64 24 25
2019 Evaluation 8 23 20 33 17 0 0 31 50 85
2019 Data sciences 28 32 8 16 12 4 0 63 29 25
2019 Policy 20 34 15 24 6 1 1 55 30 90
2019 Project management 20 33 18 16 12 1 1 53 28 175
2019 Other services to the public 21 28 17 15 16 2 0 50 32 330
2019 None of the above 17 27 20 16 19 2 0 45 35 1390

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 19 17 12 9 1 8 37 63 130
2024 Health care practitioners 33 29 19 5 8 1 5 35 65 545
2024 Intelligence analysts 33 36 10 5 11 1 4 34 66 55
2024 Compliance, inspection and enforcement 27 32 25 3 10 0 3 27 73 145
2024 Communications or public affairs 43 28 12 4 4 6 2 47 53 80
2024 Access to information and privacy 52 18 6 13 7 2 2 54 46 50
2024 Security 25 22 20 12 12 2 6 27 73 1220
2024 Science and technology 33 28 8 9 14 0 9 36 64 25
2024 Library services 50 7 16 0 9 4 14 60 40 20
2024 Legal services 19 35 8 21 8 6 2 21 79 45
2024 Administration and operations 44 24 15 6 6 1 4 46 54 1155
2024 Human resources 40 23 13 8 9 2 5 43 57 430
2024 Financial management 49 25 12 4 3 2 6 53 47 255
2024 Procurement 55 20 11 3 1 0 9 61 39 85
2024 Real property 43 21 12 4 8 7 5 48 52 60
2024 Material management 41 24 19 3 2 6 5 46 54 85
2024 Information management 43 19 18 7 4 2 6 46 54 130
2024 Information technology 54 19 8 8 4 2 5 58 42 230
2024 Internal audit 61 15 12 5 3 0 4 64 36 25
2024 Evaluation 23 25 16 10 14 1 11 27 73 95
2024 Data sciences 58 13 11 0 12 3 2 61 39 35
2024 Policy 41 38 6 2 9 2 2 43 57 80
2024 Project management 40 31 13 6 7 1 3 41 59 200
2024 Other services to the public 36 27 16 7 9 1 4 38 62 285
2024 None of the above 35 24 16 7 11 2 6 38 62 890
2022 Client contact centre 45 27 11 6 4 0 8 150
2022 Health care practitioners 39 25 15 9 6 1 5 575
2022 Federal regulators 22 20 17 0 27 0 14 15
2022 Compliance, inspection and enforcement 29 33 12 11 10 2 2 150
2022 Communications or public affairs 57 21 7 10 2 0 3 50
2022 Access to information and privacy 51 25 6 4 6 1 8 100
2022 Security 28 22 21 10 12 2 5 1395
2022 Science and technology 51 33 12 0 4 0 0 25
2022 Library services 35 25 0 15 5 0 21 15
2022 Legal services 23 30 30 0 17 0 0 45
2022 Administration and operations 46 23 13 7 5 1 5 1195
2022 Human resources 50 24 10 5 6 0 4 415
2022 Financial management 45 25 11 8 5 1 5 235
2022 Procurement 52 21 15 3 5 1 3 85
2022 Real property 59 16 9 5 3 0 8 60
2022 Material management 48 27 15 1 2 2 4 100
2022 Information management 56 21 13 2 4 0 3 160
2022 Information technology 50 24 13 2 3 1 8 225
2022 Internal audit 51 27 10 3 8 0 0 25
2022 Evaluation 29 26 23 7 10 0 5 85
2022 Data sciences 52 20 9 0 8 0 11 25
2022 Policy 33 34 14 7 8 0 5 95
2022 Project management 38 29 18 5 5 2 3 190
2022 Other services to the public 33 25 16 7 9 3 7 285
2022 None of the above 37 24 14 8 8 3 6 880
2020 Client contact centre 40 26 18 9 2 0 6 160
2020 Health care practitioners 41 26 17 8 6 0 2 795
2020 Federal regulators 65 9 5 14 0 0 7 15
2020 Compliance, inspection and enforcement 36 25 15 11 7 2 5 200
2020 Communications or public affairs 41 19 20 7 5 2 5 75
2020 Access to information and privacy 56 14 11 13 0 0 6 50
2020 Security 33 21 21 10 9 1 5 1820
2020 Science and technology 49 24 18 4 3 0 3 30
2020 Library services 45 22 18 4 0 4 7 20
2020 Legal services 36 28 23 7 3 2 0 50
2020 Administration and operations 50 23 13 5 4 1 4 1555
2020 Human resources 59 19 12 3 2 0 4 470
2020 Financial management 54 24 12 4 3 0 3 330
2020 Procurement 59 12 15 2 5 1 6 100
2020 Real property 55 23 12 5 1 0 4 85
2020 Material management 55 24 13 4 1 1 2 145
2020 Information management 56 20 15 4 1 0 4 185
2020 Information technology 56 18 15 4 2 1 3 280
2020 Internal audit 63 11 12 7 4 0 4 25
2020 Evaluation 51 23 13 6 4 0 2 95
2020 Data sciences 63 24 3 9 0 0 0 30
2020 Policy 51 24 16 4 2 0 3 100
2020 Project management 58 22 14 3 1 0 2 195
2020 Other services to the public 47 24 15 6 5 0 3 355
2020 None of the above 47 23 13 6 5 2 3 1360
2019 Client contact centre 46 24 15 7 4 1 2 145
2019 Health care practitioners 40 30 18 5 3 1 3 700
2019 Federal regulators 50 26 11 13 0 0 0 15
2019 Compliance, inspection and enforcement 33 27 20 6 8 0 5 180
2019 Communications or public affairs 59 24 4 10 3 0 0 65
2019 Access to information and privacy 51 23 15 5 3 0 4 55
2019 Security 32 24 21 9 8 1 4 2045
2019 Science and technology 59 31 4 0 3 3 0 25
2019 Library services 60 16 0 6 0 6 12 15
2019 Legal services 39 25 14 6 8 0 9 40
2019 Administration and operations 50 24 13 6 4 1 3 1390
2019 Human resources 49 24 12 6 3 1 4 440
2019 Financial management 49 27 13 5 3 0 3 320
2019 Procurement 47 23 16 5 3 1 5 85
2019 Real property 51 21 13 9 2 1 2 85
2019 Material management 55 23 10 5 4 1 3 150
2019 Information management 54 28 11 2 1 1 4 165
2019 Information technology 51 28 8 6 1 2 4 240
2019 Internal audit 74 22 0 4 0 0 0 25
2019 Evaluation 45 28 12 6 7 0 2 85
2019 Data sciences 37 25 16 12 0 0 9 25
2019 Policy 43 21 13 13 7 0 4 95
2019 Project management 45 31 17 4 1 0 2 175
2019 Other services to the public 41 27 19 4 4 2 3 325
2019 None of the above 44 22 16 7 5 1 4 1390

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 11 16 10 11 1 14 45 55 130
2024 Health care practitioners 48 10 6 4 8 2 22 63 37 545
2024 Intelligence analysts 39 6 8 8 9 0 29 55 45 55
2024 Compliance, inspection and enforcement 54 6 10 3 5 4 17 69 31 145
2024 Communications or public affairs 57 14 7 2 2 4 13 69 31 80
2024 Access to information and privacy 46 17 9 4 5 0 20 57 43 50
2024 Security 44 7 6 5 8 4 25 63 37 1220
2024 Science and technology 33 14 13 9 15 3 12 39 61 25
2024 Library services 57 2 6 0 10 4 20 75 25 20
2024 Legal services 43 4 0 4 16 0 33 64 36 45
2024 Administration and operations 56 7 5 4 5 2 21 73 27 1155
2024 Human resources 49 8 8 3 7 4 21 66 34 430
2024 Financial management 49 9 4 4 6 3 24 68 32 255
2024 Procurement 56 4 3 9 2 1 25 76 24 85
2024 Real property 40 22 10 1 10 1 16 49 51 60
2024 Material management 50 6 8 4 2 3 27 71 29 85
2024 Information management 45 7 7 3 8 5 26 64 36 130
2024 Information technology 53 11 8 5 4 4 14 66 34 230
2024 Internal audit 52 18 10 5 12 0 4 54 46 25
2024 Evaluation 51 16 1 5 13 1 13 60 40 95
2024 Data sciences 52 15 7 5 17 0 4 54 46 35
2024 Policy 49 5 6 6 8 5 21 66 34 80
2024 Project management 47 13 8 7 8 1 17 57 43 200
2024 Other services to the public 54 8 6 3 4 3 23 72 28 285
2024 None of the above 49 7 3 4 9 4 24 69 31 895

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 13 9 10 18 4 6 44 56 130
2024 Health care practitioners 54 17 7 5 6 4 7 61 39 545
2024 Intelligence analysts 52 18 3 4 4 3 16 64 36 55
2024 Compliance, inspection and enforcement 48 20 6 5 10 3 7 54 46 145
2024 Communications or public affairs 66 9 4 3 2 9 7 79 21 80
2024 Access to information and privacy 73 2 5 3 7 6 4 81 19 50
2024 Security 36 14 15 8 14 5 7 41 59 1220
2024 Science and technology 40 15 22 3 7 3 9 46 54 25
2024 Library services 60 22 0 0 0 5 14 73 27 20
2024 Legal services 51 10 3 6 22 2 6 56 44 45
2024 Administration and operations 66 10 7 3 5 3 7 73 27 1150
2024 Human resources 69 8 4 3 3 3 10 79 21 430
2024 Financial management 66 9 5 3 3 5 9 76 24 255
2024 Procurement 69 4 5 7 4 5 6 77 23 85
2024 Real property 64 18 6 3 3 2 5 68 32 60
2024 Material management 51 13 14 3 4 7 9 60 40 85
2024 Information management 63 14 2 5 4 3 9 72 28 130
2024 Information technology 70 11 5 1 3 4 6 78 22 230
2024 Internal audit 64 13 12 0 0 3 7 71 29 25
2024 Evaluation 57 12 5 4 5 6 12 69 31 95
2024 Data sciences 75 10 3 0 7 3 2 79 21 35
2024 Policy 63 15 4 4 3 2 10 71 29 80
2024 Project management 61 15 7 5 5 2 5 66 34 200
2024 Other services to the public 56 15 7 2 7 6 7 64 36 285
2024 None of the above 52 13 10 4 9 5 8 59 41 890
2022 Client contact centre 58 12 8 2 16 2 3 150
2022 Health care practitioners 65 13 6 5 6 1 5 570
2022 Federal regulators 44 19 0 0 19 0 18 15
2022 Compliance, inspection and enforcement 54 14 8 7 8 7 2 150
2022 Communications or public affairs 70 17 3 2 2 3 3 50
2022 Access to information and privacy 72 7 4 0 7 4 6 100
2022 Security 44 14 10 7 15 4 5 1390
2022 Science and technology 77 10 2 3 0 3 4 25
2022 Library services 76 5 0 0 6 0 12 15
2022 Legal services 69 9 8 0 12 1 1 45
2022 Administration and operations 70 10 5 2 5 3 6 1195
2022 Human resources 79 8 3 1 2 2 5 410
2022 Financial management 69 9 5 2 4 5 5 235
2022 Procurement 68 15 8 1 5 0 4 85
2022 Real property 68 15 8 3 0 0 6 60
2022 Material management 65 12 9 2 4 4 5 100
2022 Information management 73 12 4 2 2 3 4 160
2022 Information technology 78 8 1 1 3 5 4 225
2022 Internal audit 90 6 0 0 4 0 0 25
2022 Evaluation 62 11 12 3 4 0 7 85
2022 Data sciences 71 14 7 0 0 3 5 25
2022 Policy 61 16 2 2 7 4 7 90
2022 Project management 63 14 9 3 4 3 4 190
2022 Other services to the public 62 9 6 3 7 5 8 285
2022 None of the above 57 14 7 4 6 4 7 880
2020 Client contact centre 56 17 11 6 5 1 4 160
2020 Health care practitioners 70 13 7 3 4 1 2 795
2020 Federal regulators 69 10 14 0 0 0 7 15
2020 Compliance, inspection and enforcement 64 11 10 2 3 6 5 200
2020 Communications or public affairs 80 10 4 2 0 2 1 75
2020 Access to information and privacy 72 8 4 4 6 2 4 50
2020 Security 48 14 12 8 10 3 5 1810
2020 Science and technology 78 12 0 0 3 4 3 30
2020 Library services 70 9 5 0 4 4 7 20
2020 Legal services 66 16 5 4 1 7 0 50
2020 Administration and operations 70 12 6 3 3 2 4 1550
2020 Human resources 78 8 3 2 3 2 4 465
2020 Financial management 74 9 6 2 2 3 4 330
2020 Procurement 73 9 6 5 2 2 3 100
2020 Real property 73 7 9 4 3 1 4 85
2020 Material management 70 13 5 6 2 2 2 140
2020 Information management 72 10 7 4 1 4 2 185
2020 Information technology 76 8 5 2 2 2 4 280
2020 Internal audit 78 14 0 0 4 0 4 25
2020 Evaluation 76 17 1 0 2 2 2 90
2020 Data sciences 88 3 3 0 3 0 3 30
2020 Policy 71 11 8 0 6 1 2 100
2020 Project management 80 9 3 3 3 1 2 195
2020 Other services to the public 64 13 11 3 3 3 3 355
2020 None of the above 65 12 6 4 7 3 3 1350
2019 Client contact centre 58 13 13 5 7 3 2 140
2019 Health care practitioners 69 13 3 4 3 4 4 695
2019 Federal regulators 30 38 22 5 5 0 0 15
2019 Compliance, inspection and enforcement 61 10 11 4 5 2 7 175
2019 Communications or public affairs 80 12 1 0 2 3 1 65
2019 Access to information and privacy 59 18 3 3 5 6 5 55
2019 Security 47 13 13 7 11 4 5 2040
2019 Science and technology 75 14 0 0 3 7 0 25
2019 Library services 69 6 6 0 0 7 11 15
2019 Legal services 55 8 11 4 0 2 18 40
2019 Administration and operations 70 12 5 3 3 3 4 1385
2019 Human resources 76 9 4 1 3 2 4 440
2019 Financial management 72 10 5 2 3 3 4 320
2019 Procurement 60 12 14 1 3 3 7 85
2019 Real property 70 11 11 3 4 1 1 85
2019 Material management 60 15 11 1 4 3 6 150
2019 Information management 77 8 3 2 2 4 4 165
2019 Information technology 77 10 3 1 2 3 4 240
2019 Internal audit 77 4 0 11 0 0 8 25
2019 Evaluation 80 7 5 1 5 1 1 85
2019 Data sciences 75 4 0 0 4 9 8 25
2019 Policy 73 11 4 5 2 4 2 95
2019 Project management 70 11 7 3 4 1 3 175
2019 Other services to the public 61 14 10 3 5 5 3 330
2019 None of the above 58 14 9 4 7 4 4 1380

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 14 11 8 17 4 9 44 56 130
2024 Health care practitioners 57 12 8 2 3 2 15 70 30 545
2024 Intelligence analysts 66 4 3 1 2 1 23 86 14 55
2024 Compliance, inspection and enforcement 64 6 7 4 3 3 13 77 23 145
2024 Communications or public affairs 68 9 4 2 1 5 11 81 19 80
2024 Access to information and privacy 70 0 3 1 5 3 18 88 12 50
2024 Security 48 10 8 4 7 4 19 62 38 1220
2024 Science and technology 29 36 3 0 7 3 21 38 62 25
2024 Library services 57 17 0 0 0 13 14 77 23 20
2024 Legal services 53 15 2 0 7 10 13 69 31 45
2024 Administration and operations 71 7 4 2 2 2 13 83 17 1155
2024 Human resources 68 8 4 2 2 2 14 81 19 430
2024 Financial management 70 5 3 2 3 2 15 84 16 255
2024 Procurement 74 6 5 1 1 3 10 85 15 85
2024 Real property 68 11 1 4 0 6 10 81 19 60
2024 Material management 63 8 9 2 0 5 14 77 23 85
2024 Information management 62 7 2 2 2 3 21 82 18 130
2024 Information technology 75 6 5 1 3 1 9 83 17 230
2024 Internal audit 76 3 10 4 0 0 7 82 18 25
2024 Evaluation 55 15 4 3 8 3 13 65 35 95
2024 Data sciences 76 8 5 0 5 0 7 81 19 35
2024 Policy 66 10 4 3 3 2 12 77 23 80
2024 Project management 69 9 4 2 0 1 14 82 18 200
2024 Other services to the public 64 10 6 2 4 3 12 75 25 285
2024 None of the above 59 10 5 3 5 4 15 73 27 895

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 17 14 2 16 1 9 45 55 130
2024 Health care practitioners 53 15 9 4 4 2 13 62 38 545
2024 Intelligence analysts 45 11 7 3 18 1 15 54 46 55
2024 Compliance, inspection and enforcement 51 10 8 5 11 4 12 60 40 145
2024 Communications or public affairs 60 10 7 3 7 6 7 70 30 80
2024 Access to information and privacy 58 12 5 8 7 3 6 64 36 50
2024 Security 40 11 10 6 13 4 16 50 50 1220
2024 Science and technology 36 27 5 4 7 3 17 46 54 25
2024 Library services 58 11 0 5 0 13 14 79 21 20
2024 Legal services 32 23 8 3 20 0 13 37 63 45
2024 Administration and operations 64 11 5 4 4 1 11 73 27 1155
2024 Human resources 58 10 7 4 6 1 14 68 32 430
2024 Financial management 64 6 5 3 5 3 14 77 23 255
2024 Procurement 67 10 4 4 3 3 9 77 23 85
2024 Real property 63 9 13 3 0 6 6 71 29 60
2024 Material management 49 16 12 2 2 5 13 60 40 85
2024 Information management 56 12 5 1 6 1 20 70 30 130
2024 Information technology 65 12 5 3 6 1 8 72 28 230
2024 Internal audit 67 9 13 4 0 0 7 72 28 25
2024 Evaluation 46 19 8 2 9 3 14 56 44 95
2024 Data sciences 65 11 7 0 13 0 4 68 32 35
2024 Policy 59 11 9 6 5 1 9 65 35 80
2024 Project management 67 7 10 2 4 1 9 75 25 200
2024 Other services to the public 53 14 8 3 8 4 10 61 39 285
2024 None of the above 52 10 9 4 8 4 12 62 38 895

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 31 17 13 21 0 4 46 36 130
2024 Health care practitioners 11 28 13 18 22 4 3 43 43 545
2024 Intelligence analysts 16 24 12 23 25 0 0 40 48 55
2024 Compliance, inspection and enforcement 16 23 17 19 23 1 0 40 42 145
2024 Communications or public affairs 30 27 18 9 12 5 0 60 21 80
2024 Access to information and privacy 24 30 15 13 13 2 2 57 27 50
2024 Security 11 28 11 16 30 2 2 41 48 1220
2024 Science and technology 12 32 16 10 25 0 5 46 37 25
2024 Library services 13 16 26 15 14 12 5 34 34 20
2024 Legal services 8 34 12 16 27 2 1 43 45 45
2024 Administration and operations 22 34 11 14 14 3 2 59 30 1150
2024 Human resources 18 29 12 16 20 1 4 50 37 425
2024 Financial management 25 29 10 12 16 5 3 59 29 255
2024 Procurement 21 39 12 9 10 3 6 66 20 85
2024 Real property 20 30 22 10 14 0 3 52 25 60
2024 Material management 26 27 23 14 10 0 1 53 24 85
2024 Information management 20 37 11 6 20 4 2 61 28 130
2024 Information technology 20 31 15 12 13 4 4 56 27 230
2024 Internal audit 23 29 7 29 8 4 0 54 38 25
2024 Evaluation 10 44 12 18 15 0 1 55 33 95
2024 Data sciences 12 35 13 21 16 3 0 49 38 35
2024 Policy 11 32 20 10 21 6 0 46 33 80
2024 Project management 19 44 11 11 15 1 0 63 26 200
2024 Other services to the public 17 34 14 17 15 2 1 52 33 285
2024 None of the above 16 28 11 16 22 4 3 47 41 890
2022 Client contact centre 15 35 17 5 25 1 1 51 31 150
2022 Health care practitioners 14 34 13 13 19 3 3 52 34 570
2022 Federal regulators 11 50 5 0 23 11 0 68 26 15
2022 Compliance, inspection and enforcement 13 35 10 14 27 0 2 48 42 150
2022 Communications or public affairs 18 39 19 8 12 4 0 59 21 50
2022 Access to information and privacy 32 33 11 10 11 2 1 67 21 100
2022 Security 13 33 12 14 24 2 1 48 40 1395
2022 Science and technology 14 29 15 9 17 7 9 51 31 25
2022 Library services 10 27 14 7 26 0 15 44 40 15
2022 Legal services 29 25 14 13 10 3 6 60 24 45
2022 Administration and operations 24 35 12 13 12 2 2 61 26 1195
2022 Human resources 31 37 7 11 11 1 1 69 23 415
2022 Financial management 21 28 12 13 21 2 3 52 36 230
2022 Procurement 24 29 15 14 14 2 2 56 29 85
2022 Real property 16 29 15 17 16 5 3 49 35 60
2022 Material management 23 36 12 11 17 1 0 59 29 100
2022 Information management 27 33 9 15 14 1 2 61 30 160
2022 Information technology 25 38 15 12 9 1 1 64 21 225
2022 Internal audit 36 31 0 17 17 0 0 66 34 25
2022 Evaluation 12 42 13 16 10 3 4 58 28 85
2022 Data sciences 25 37 0 17 9 4 8 71 29 25
2022 Policy 20 40 6 21 13 0 1 60 34 95
2022 Project management 23 38 12 15 12 1 0 61 27 190
2022 Other services to the public 20 27 15 14 19 3 3 49 35 285
2022 None of the above 16 30 16 15 17 3 3 49 35 880
2020 Client contact centre 12 26 18 22 19 1 2 39 42 160
2020 Health care practitioners 15 29 15 17 19 2 2 46 38 795
2020 Federal regulators 37 18 7 24 14 0 0 55 37 15
2020 Compliance, inspection and enforcement 14 30 15 21 18 1 3 45 40 200
2020 Communications or public affairs 23 33 11 13 10 8 2 61 26 75
2020 Access to information and privacy 32 19 21 6 20 2 0 52 27 50
2020 Security 12 26 18 15 27 1 1 38 43 1820
2020 Science and technology 26 37 12 16 6 0 3 66 22 30
2020 Library services 4 17 20 13 23 4 18 28 46 20
2020 Legal services 29 29 23 11 7 0 1 59 18 50
2020 Administration and operations 26 29 15 13 13 2 2 58 26 1560
2020 Human resources 31 31 12 14 9 1 3 64 24 470
2020 Financial management 21 31 15 15 11 3 5 56 28 330
2020 Procurement 29 28 23 6 12 2 1 59 18 100
2020 Real property 20 33 14 12 19 0 2 55 31 85
2020 Material management 26 29 21 9 13 2 1 56 22 145
2020 Information management 29 30 18 10 10 1 2 61 20 185
2020 Information technology 21 33 19 17 7 2 1 56 24 280
2020 Internal audit 23 25 19 25 4 4 0 50 30 25
2020 Evaluation 15 38 13 20 11 1 2 55 32 95
2020 Data sciences 18 37 15 9 16 0 5 58 27 30
2020 Policy 24 36 9 9 12 6 4 67 23 100
2020 Project management 30 30 18 12 9 0 0 60 22 195
2020 Other services to the public 19 30 14 17 14 3 2 53 32 355
2020 None of the above 19 27 17 12 18 3 3 49 32 1355
2019 Client contact centre 11 30 18 12 24 1 4 43 38 145
2019 Health care practitioners 16 28 20 12 19 2 3 46 33 700
2019 Federal regulators 38 33 5 11 13 0 0 71 24 15
2019 Compliance, inspection and enforcement 12 38 14 10 22 0 2 52 33 175
2019 Communications or public affairs 29 33 16 15 5 0 1 63 20 65
2019 Access to information and privacy 33 22 13 6 14 4 6 62 23 55
2019 Security 11 27 18 14 28 1 1 38 43 2055
2019 Science and technology 14 23 16 21 18 0 8 41 42 25
2019 Library services 18 12 16 23 19 12 0 33 48 15
2019 Legal services 12 33 18 18 12 4 2 49 32 40
2019 Administration and operations 26 31 14 12 14 2 1 59 27 1385
2019 Human resources 26 27 17 13 13 2 2 55 27 445
2019 Financial management 26 29 14 16 10 2 2 57 27 320
2019 Procurement 20 29 22 10 12 1 6 52 24 85
2019 Real property 20 28 21 11 19 0 1 48 30 85
2019 Material management 23 27 18 9 21 2 1 51 31 150
2019 Information management 22 33 20 8 13 2 3 57 22 165
2019 Information technology 19 26 19 18 14 2 1 46 34 240
2019 Internal audit 24 19 4 24 19 4 7 48 48 25
2019 Evaluation 8 34 24 17 15 0 2 43 33 85
2019 Data sciences 30 25 4 12 16 4 9 63 33 25
2019 Policy 18 37 16 13 11 3 2 57 26 95
2019 Project management 26 31 12 15 14 1 1 58 30 175
2019 Other services to the public 21 27 17 14 19 2 1 49 34 330
2019 None of the above 17 27 18 14 20 2 2 46 36 1395

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 28 17 11 32 1 0 40 43 130
2024 Health care practitioners 10 29 24 18 16 3 1 40 35 545
2024 Intelligence analysts 15 46 8 7 20 3 0 63 28 55
2024 Compliance, inspection and enforcement 12 23 22 22 21 1 0 35 43 145
2024 Communications or public affairs 34 23 24 7 6 7 0 61 14 80
2024 Access to information and privacy 24 26 15 22 5 8 0 55 29 50
2024 Security 6 16 15 22 37 3 1 23 61 1220
2024 Science and technology 8 44 15 6 27 0 0 52 33 25
2024 Library services 30 25 13 22 4 6 0 58 28 20
2024 Legal services 11 16 16 14 36 8 0 29 54 45
2024 Administration and operations 24 35 18 12 8 3 0 60 21 1150
2024 Human resources 25 35 18 12 6 3 1 63 19 425
2024 Financial management 26 42 15 10 3 3 1 70 14 255
2024 Procurement 19 47 20 1 7 6 0 70 8 85
2024 Real property 26 28 24 17 4 0 1 55 21 60
2024 Material management 30 34 21 7 9 0 0 63 16 85
2024 Information management 22 39 22 5 8 4 0 64 13 130
2024 Information technology 27 43 13 7 5 4 1 73 13 230
2024 Internal audit 14 50 17 8 3 7 0 69 13 25
2024 Evaluation 7 11 26 32 20 4 0 19 54 95
2024 Data sciences 28 34 15 5 3 14 0 73 10 35
2024 Policy 18 32 13 17 18 3 0 51 36 80
2024 Project management 24 46 10 9 10 2 0 70 19 200
2024 Other services to the public 17 30 20 19 12 3 0 48 32 285
2024 None of the above 15 28 18 15 19 3 1 45 36 890
2022 Client contact centre 12 33 19 12 22 2 0 45 35 155
2022 Health care practitioners 14 33 22 16 13 3 0 48 30 575
2022 Federal regulators 17 31 20 9 23 0 0 48 32 15
2022 Compliance, inspection and enforcement 9 26 19 15 24 5 2 37 42 150
2022 Communications or public affairs 18 57 13 5 7 0 0 75 12 50
2022 Access to information and privacy 32 33 11 13 1 10 0 72 15 100
2022 Security 6 20 19 19 32 3 1 28 53 1390
2022 Science and technology 7 37 33 23 0 0 0 44 23 25
2022 Library services 11 27 22 35 5 0 0 38 40 15
2022 Legal services 23 40 20 4 12 1 0 63 16 45
2022 Administration and operations 24 37 18 12 7 2 0 63 19 1195
2022 Human resources 31 38 14 11 4 2 0 70 16 415
2022 Financial management 22 39 21 8 7 3 0 63 15 230
2022 Procurement 21 38 18 12 9 2 1 60 21 85
2022 Real property 12 45 28 11 5 0 0 56 16 60
2022 Material management 24 39 19 5 10 3 0 65 15 100
2022 Information management 27 38 16 9 9 1 0 65 18 160
2022 Information technology 24 48 13 8 1 5 0 77 10 225
2022 Internal audit 23 47 16 14 0 0 0 70 14 25
2022 Evaluation 10 33 24 18 11 3 0 45 30 85
2022 Data sciences 23 38 17 7 7 7 0 65 16 25
2022 Policy 27 33 13 20 4 4 0 62 25 95
2022 Project management 25 42 17 9 5 1 0 69 14 190
2022 Other services to the public 14 30 25 13 13 3 1 46 27 285
2022 None of the above 18 30 20 15 13 3 1 50 29 875
2020 Client contact centre 10 31 30 13 15 1 0 41 28 165
2020 Health care practitioners 17 37 20 17 7 2 0 55 24 795
2020 Federal regulators 31 23 22 24 0 0 0 54 24 15
2020 Compliance, inspection and enforcement 11 33 18 18 15 4 0 46 35 200
2020 Communications or public affairs 22 55 12 5 4 2 0 79 9 75
2020 Access to information and privacy 19 37 20 14 6 4 0 57 22 50
2020 Security 7 24 20 22 24 3 0 32 47 1815
2020 Science and technology 36 37 18 9 0 0 0 73 9 30
2020 Library services 22 44 25 9 0 0 0 66 9 20
2020 Legal services 10 39 14 26 5 6 0 52 33 50
2020 Administration and operations 24 42 16 11 5 2 0 67 16 1555
2020 Human resources 27 45 16 7 3 1 0 73 10 465
2020 Financial management 19 46 20 7 5 2 1 67 12 330
2020 Procurement 26 44 15 8 3 3 0 73 12 100
2020 Real property 20 38 23 12 6 1 0 59 18 85
2020 Material management 25 41 19 9 4 3 0 68 13 145
2020 Information management 29 37 25 5 1 3 1 68 6 185
2020 Information technology 22 46 18 8 1 2 1 71 10 280
2020 Internal audit 19 62 15 4 0 0 0 81 4 25
2020 Evaluation 8 31 25 24 10 3 0 40 34 95
2020 Data sciences 27 45 10 12 0 6 0 76 13 30
2020 Policy 23 43 13 9 6 4 1 71 15 100
2020 Project management 35 41 12 7 4 0 0 77 11 195
2020 Other services to the public 19 35 21 14 9 2 0 56 23 355
2020 None of the above 18 36 19 14 10 3 0 56 24 1355
2019 Client contact centre 6 33 25 15 18 2 1 40 34 145
2019 Health care practitioners 14 37 25 14 7 2 1 52 22 700
2019 Federal regulators 17 38 21 20 5 0 0 54 24 15
2019 Compliance, inspection and enforcement 7 35 17 21 15 4 1 44 38 180
2019 Communications or public affairs 37 50 10 3 0 0 0 87 3 65
2019 Access to information and privacy 29 34 18 9 5 6 0 66 15 55
2019 Security 7 21 23 21 25 2 1 29 47 2055
2019 Science and technology 22 38 21 12 3 3 0 63 15 25
2019 Library services 30 47 17 6 0 0 0 77 6 15
2019 Legal services 12 33 17 16 14 9 0 49 33 40
2019 Administration and operations 21 44 19 9 5 2 0 67 14 1390
2019 Human resources 23 44 13 11 4 4 0 70 16 445
2019 Financial management 21 45 21 9 2 2 1 68 11 320
2019 Procurement 18 39 28 6 5 3 1 60 11 85
2019 Real property 20 34 21 14 9 1 0 55 23 85
2019 Material management 16 45 17 12 9 1 0 62 21 155
2019 Information management 18 46 20 7 3 4 1 67 11 165
2019 Information technology 21 42 21 10 3 2 0 65 13 240
2019 Internal audit 16 41 20 4 11 8 0 62 16 25
2019 Evaluation 3 29 33 18 12 5 0 34 31 85
2019 Data sciences 12 64 12 4 0 8 0 83 4 25
2019 Policy 15 32 29 15 7 2 1 48 23 95
2019 Project management 27 43 15 9 5 1 0 70 14 175
2019 Other services to the public 17 38 20 13 9 2 0 56 23 330
2019 None of the above 14 35 21 15 12 3 0 51 27 1395

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 29 11 10 28 2 0 50 39 130
2024 Health care practitioners 15 34 22 14 13 1 1 50 27 545
2024 Intelligence analysts 20 29 20 13 17 1 0 50 31 55
2024 Compliance, inspection and enforcement 21 29 14 14 22 0 0 51 36 145
2024 Communications or public affairs 37 35 12 6 6 3 0 75 13 80
2024 Access to information and privacy 38 35 13 3 8 2 0 75 11 50
2024 Security 8 22 20 17 30 3 1 31 49 1220
2024 Science and technology 12 35 28 14 7 3 0 49 22 25
2024 Library services 25 48 8 11 4 5 0 76 16 20
2024 Legal services 14 21 15 12 33 5 0 37 47 45
2024 Administration and operations 32 35 14 10 9 2 0 68 19 1150
2024 Human resources 37 33 13 8 6 2 1 72 15 425
2024 Financial management 34 41 14 5 3 4 1 78 8 255
2024 Procurement 34 38 13 5 2 8 0 77 8 85
2024 Real property 34 26 24 12 2 2 1 62 14 60
2024 Material management 24 40 20 8 5 2 0 66 14 85
2024 Information management 31 34 15 6 6 7 1 70 14 130
2024 Information technology 36 34 16 6 6 2 0 72 12 230
2024 Internal audit 29 22 14 15 9 11 0 57 27 25
2024 Evaluation 9 34 23 18 15 1 0 43 34 95
2024 Data sciences 44 27 2 17 10 0 0 71 27 35
2024 Policy 23 31 18 12 15 2 0 55 27 80
2024 Project management 30 36 13 11 9 0 0 66 20 200
2024 Other services to the public 20 38 20 11 10 1 0 59 22 285
2024 None of the above 20 30 17 13 17 3 1 52 30 890
2022 Client contact centre 19 36 15 14 13 2 1 57 28 155
2022 Health care practitioners 20 39 16 11 12 3 0 60 24 570
2022 Federal regulators 22 45 5 5 23 0 0 67 28 15
2022 Compliance, inspection and enforcement 16 23 22 22 15 2 0 39 38 150
2022 Communications or public affairs 21 49 18 10 0 2 0 71 10 50
2022 Access to information and privacy 45 29 15 5 4 1 0 75 9 100
2022 Security 12 24 19 15 27 2 0 37 43 1395
2022 Science and technology 26 32 25 13 4 0 0 58 17 25
2022 Library services 10 31 41 6 11 0 0 42 17 15
2022 Legal services 16 29 28 3 23 0 1 46 26 45
2022 Administration and operations 30 38 15 8 7 2 0 69 15 1195
2022 Human resources 44 35 8 8 5 1 0 79 13 410
2022 Financial management 25 42 17 7 7 2 0 68 15 230
2022 Procurement 30 39 11 7 6 6 1 74 15 85
2022 Real property 23 37 27 5 6 2 0 61 11 60
2022 Material management 31 37 11 7 11 4 0 70 19 100
2022 Information management 42 31 12 8 3 3 0 76 12 160
2022 Information technology 32 41 15 6 3 2 0 75 10 225
2022 Internal audit 29 46 11 0 9 5 0 79 10 25
2022 Evaluation 20 40 23 13 3 1 0 61 16 85
2022 Data sciences 21 41 20 6 7 4 0 65 14 25
2022 Policy 33 30 13 14 7 3 0 64 22 95
2022 Project management 34 37 13 10 6 1 0 72 16 190
2022 Other services to the public 25 36 13 14 8 3 1 63 23 280
2022 None of the above 23 32 16 14 12 2 1 57 26 880
2020 Client contact centre 17 41 22 8 11 2 0 59 19 160
2020 Health care practitioners 22 38 18 14 7 1 0 61 21 790
2020 Federal regulators 35 55 5 5 0 0 0 90 5 15
2020 Compliance, inspection and enforcement 19 34 17 13 13 3 0 55 27 200
2020 Communications or public affairs 30 45 11 9 1 4 0 78 11 75
2020 Access to information and privacy 37 35 17 2 8 2 0 73 10 50
2020 Security 12 27 23 17 18 2 0 41 36 1810
2020 Science and technology 55 27 9 3 3 3 0 84 7 30
2020 Library services 31 26 30 9 0 4 0 60 9 20
2020 Legal services 27 37 19 13 4 0 0 64 17 50
2020 Administration and operations 31 40 13 10 5 1 0 72 14 1550
2020 Human resources 41 37 14 4 3 0 0 79 7 465
2020 Financial management 33 42 15 6 3 0 1 76 9 330
2020 Procurement 36 38 11 7 7 1 0 75 14 100
2020 Real property 40 30 19 5 3 3 0 72 8 85
2020 Material management 27 45 15 6 5 2 0 74 11 145
2020 Information management 46 32 15 4 1 2 0 80 5 180
2020 Information technology 32 49 12 5 1 2 0 83 5 280
2020 Internal audit 30 52 11 3 0 4 0 85 4 25
2020 Evaluation 13 46 18 16 5 1 0 60 22 90
2020 Data sciences 36 31 18 9 4 3 0 69 13 30
2020 Policy 35 39 12 11 4 0 0 73 15 100
2020 Project management 42 38 13 4 4 0 0 80 8 195
2020 Other services to the public 27 39 15 11 7 1 0 67 19 355
2020 None of the above 25 35 19 11 9 2 0 61 20 1350
2019 Client contact centre 15 40 21 9 14 1 0 55 23 145
2019 Health care practitioners 26 37 18 11 6 2 0 65 17 700
2019 Federal regulators 49 17 15 15 5 0 0 66 19 15
2019 Compliance, inspection and enforcement 15 43 19 9 10 2 2 61 20 175
2019 Communications or public affairs 42 48 6 3 0 1 0 91 3 65
2019 Access to information and privacy 46 34 13 5 2 0 0 80 7 55
2019 Security 12 29 24 16 17 2 1 42 34 2045
2019 Science and technology 33 43 7 7 3 7 0 82 11 25
2019 Library services 30 52 6 6 0 6 0 88 6 15
2019 Legal services 30 32 14 22 2 0 0 62 24 40
2019 Administration and operations 33 41 13 8 3 1 0 75 11 1380
2019 Human resources 40 37 12 6 3 1 0 78 9 440
2019 Financial management 34 46 12 5 2 1 0 81 7 315
2019 Procurement 31 41 23 1 3 1 0 72 4 85
2019 Real property 30 37 17 11 4 1 0 67 15 85
2019 Material management 21 42 23 7 5 1 0 64 12 150
2019 Information management 39 36 13 5 4 1 1 77 10 165
2019 Information technology 29 42 16 8 3 2 0 73 11 240
2019 Internal audit 28 40 20 8 0 4 0 71 8 25
2019 Evaluation 15 43 26 8 7 1 0 59 15 85
2019 Data sciences 31 44 4 8 4 10 0 83 13 25
2019 Policy 30 31 24 10 2 3 1 63 13 90
2019 Project management 36 45 11 6 3 0 0 81 8 175
2019 Other services to the public 29 36 18 8 8 1 0 66 16 325
2019 None of the above 21 38 17 11 11 2 1 61 22 1385

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 37 16 7 5 7 1 70 13 130
2024 Health care practitioners 24 34 20 6 7 8 0 64 14 545
2024 Intelligence analysts 27 28 14 1 17 2 9 63 21 55
2024 Compliance, inspection and enforcement 19 35 18 8 10 7 3 60 20 145
2024 Communications or public affairs 39 37 15 2 2 4 0 79 5 80
2024 Access to information and privacy 44 27 13 6 4 3 3 76 10 50
2024 Security 18 27 21 10 14 7 3 50 27 1225
2024 Science and technology 17 45 22 0 3 3 10 72 3 25
2024 Library services 27 48 5 20 0 0 0 75 20 20
2024 Legal services 23 22 13 3 13 22 4 60 22 45
2024 Administration and operations 35 36 14 6 4 4 0 74 11 1155
2024 Human resources 35 35 14 5 2 7 1 76 8 430
2024 Financial management 33 38 11 7 2 8 1 79 9 255
2024 Procurement 40 32 16 2 3 7 0 77 6 85
2024 Real property 30 41 19 4 1 4 0 74 6 60
2024 Material management 29 32 24 3 6 5 0 65 10 85
2024 Information management 28 37 18 6 3 7 1 71 10 130
2024 Information technology 36 38 12 4 5 4 1 78 9 230
2024 Internal audit 40 36 15 6 0 4 0 78 6 25
2024 Evaluation 19 35 24 6 9 7 0 58 16 95
2024 Data sciences 39 26 12 0 10 12 0 74 12 35
2024 Policy 27 51 10 6 3 3 0 80 9 80
2024 Project management 28 37 15 8 4 7 1 70 14 200
2024 Other services to the public 22 40 21 5 5 5 1 66 12 285
2024 None of the above 22 34 16 7 10 9 1 63 19 890
2022 Client contact centre 24 47 10 10 2 5 1 76 13 155
2022 Health care practitioners 23 40 20 6 4 5 1 67 11 575
2022 Federal regulators 33 32 24 0 0 0 11 73 0 15
2022 Compliance, inspection and enforcement 21 30 25 10 7 6 1 56 17 150
2022 Communications or public affairs 27 46 10 17 0 1 0 73 17 50
2022 Access to information and privacy 43 30 13 2 1 7 2 81 4 100
2022 Security 18 32 19 10 12 7 2 55 24 1390
2022 Science and technology 28 30 28 10 4 0 0 57 14 25
2022 Library services 10 49 29 8 5 0 0 59 13 15
2022 Legal services 39 20 31 3 2 4 1 62 4 45
2022 Administration and operations 34 35 16 6 3 5 1 74 10 1190
2022 Human resources 39 40 11 2 1 6 0 84 4 410
2022 Financial management 25 38 18 7 6 6 1 67 14 235
2022 Procurement 43 27 14 4 3 7 2 77 8 85
2022 Real property 25 34 21 5 4 8 3 67 10 60
2022 Material management 26 42 13 3 6 7 3 76 10 100
2022 Information management 44 32 13 3 3 5 1 80 6 160
2022 Information technology 28 42 17 4 4 4 1 74 8 225
2022 Internal audit 48 30 7 0 9 5 0 82 10 25
2022 Evaluation 15 52 17 7 2 7 0 72 9 85
2022 Data sciences 19 47 8 5 5 17 0 79 12 25
2022 Policy 26 41 12 13 3 6 0 71 16 95
2022 Project management 37 36 13 9 1 3 0 76 11 190
2022 Other services to the public 33 34 17 6 5 5 1 71 11 285
2022 None of the above 22 36 20 9 5 7 2 63 15 875
2020 Client contact centre 29 34 22 8 5 1 0 64 14 160
2020 Health care practitioners 30 35 18 8 5 3 0 68 14 795
2020 Federal regulators 59 28 10 0 0 4 0 90 0 15
2020 Compliance, inspection and enforcement 24 39 24 7 4 3 0 65 11 200
2020 Communications or public affairs 42 39 12 3 0 4 0 84 4 75
2020 Access to information and privacy 38 37 12 4 2 6 0 80 7 50
2020 Security 16 29 26 12 13 3 1 47 26 1815
2020 Science and technology 53 28 13 0 3 3 0 83 3 30
2020 Library services 40 22 25 9 0 4 0 65 9 20
2020 Legal services 34 24 33 7 0 2 0 59 8 50
2020 Administration and operations 37 37 14 6 3 2 0 76 10 1555
2020 Human resources 46 35 12 2 3 2 1 83 4 465
2020 Financial management 40 35 14 6 3 1 0 76 9 330
2020 Procurement 37 35 14 6 4 3 1 75 10 100
2020 Real property 42 34 10 8 3 4 0 79 11 85
2020 Material management 29 45 20 0 2 3 1 77 2 145
2020 Information management 44 30 15 6 1 4 1 77 7 185
2020 Information technology 33 44 16 3 0 3 0 80 3 280
2020 Internal audit 33 56 4 7 0 0 0 89 7 25
2020 Evaluation 18 48 26 6 2 0 0 65 9 90
2020 Data sciences 42 18 20 3 0 17 0 72 4 30
2020 Policy 28 41 17 5 3 5 1 73 9 100
2020 Project management 45 36 11 4 3 1 0 82 7 195
2020 Other services to the public 30 36 19 7 4 3 0 69 12 355
2020 None of the above 27 35 19 7 7 4 1 65 15 1350
2019 Client contact centre 17 43 22 6 8 1 1 62 15 145
2019 Health care practitioners 35 37 15 5 5 3 0 74 10 695
2019 Federal regulators 44 37 5 10 5 0 0 81 15 15
2019 Compliance, inspection and enforcement 29 36 17 6 9 1 1 66 16 175
2019 Communications or public affairs 51 31 10 3 0 3 2 86 3 65
2019 Access to information and privacy 54 26 11 3 2 4 0 83 5 55
2019 Security 17 33 26 10 12 2 1 51 23 2045
2019 Science and technology 32 45 16 4 3 0 0 77 7 25
2019 Library services 30 58 11 0 0 0 0 89 0 15
2019 Legal services 30 37 18 8 0 6 0 72 8 40
2019 Administration and operations 38 40 13 5 2 2 0 79 7 1385
2019 Human resources 47 33 13 3 2 2 0 82 5 440
2019 Financial management 42 38 12 4 2 2 0 82 6 320
2019 Procurement 25 43 23 2 2 4 0 71 5 85
2019 Real property 29 39 17 8 5 1 0 69 14 85
2019 Material management 25 46 20 3 3 2 0 73 6 150
2019 Information management 41 35 18 2 2 1 1 77 5 165
2019 Information technology 34 41 16 3 2 4 1 79 4 240
2019 Internal audit 28 52 20 0 0 0 0 80 0 25
2019 Evaluation 19 50 21 5 4 1 0 70 8 85
2019 Data sciences 38 50 0 8 0 4 0 92 8 25
2019 Policy 40 27 21 10 2 0 0 67 12 90
2019 Project management 36 45 13 4 2 1 0 81 6 175
2019 Other services to the public 32 36 17 6 6 4 0 70 12 330
2019 None of the above 26 36 21 6 8 3 1 64 15 1385

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 19 25 9 4 10 3 57 15 130
2024 Health care practitioners 22 23 26 8 5 15 1 53 16 545
2024 Intelligence analysts 24 22 23 12 11 7 0 50 25 55
2024 Compliance, inspection and enforcement 22 30 24 4 10 8 3 58 15 145
2024 Communications or public affairs 33 37 19 3 2 6 0 74 6 80
2024 Access to information and privacy 35 28 16 2 0 13 5 77 3 50
2024 Security 15 17 24 14 13 13 4 39 32 1220
2024 Science and technology 15 29 27 3 0 17 10 60 4 25
2024 Library services 19 34 37 10 0 0 0 53 10 20
2024 Legal services 18 13 23 6 12 15 12 43 25 45
2024 Administration and operations 34 27 19 6 3 10 1 68 10 1155
2024 Human resources 35 28 18 3 3 12 2 72 7 430
2024 Financial management 29 32 15 6 2 13 2 73 9 255
2024 Procurement 41 22 27 0 2 5 3 68 2 85
2024 Real property 39 30 16 2 2 11 0 77 5 60
2024 Material management 32 27 15 7 8 10 1 66 17 85
2024 Information management 22 32 21 4 5 12 4 64 10 130
2024 Information technology 30 36 14 6 2 9 2 74 10 230
2024 Internal audit 28 30 21 9 0 12 0 66 10 25
2024 Evaluation 19 29 27 7 7 10 0 53 16 95
2024 Data sciences 34 16 29 6 5 7 3 55 13 35
2024 Policy 28 30 21 6 3 11 2 66 10 80
2024 Project management 27 27 21 7 4 14 0 63 13 200
2024 Other services to the public 23 22 28 10 4 11 1 52 16 285
2024 None of the above 19 23 24 9 8 14 2 50 21 895
2022 Client contact centre 27 33 19 7 4 10 0 66 12 155
2022 Health care practitioners 22 29 24 7 6 11 1 59 14 575
2022 Federal regulators 25 24 22 5 19 4 0 52 25 15
2022 Compliance, inspection and enforcement 22 27 19 15 7 9 1 55 24 150
2022 Communications or public affairs 33 23 37 5 0 2 0 57 5 50
2022 Access to information and privacy 38 26 15 6 2 9 4 74 8 100
2022 Security 16 21 25 12 10 13 3 44 26 1395
2022 Science and technology 41 20 10 6 0 23 0 79 8 25
2022 Library services 17 25 53 0 5 0 0 42 5 15
2022 Legal services 23 31 21 8 0 5 13 66 9 45
2022 Administration and operations 29 29 21 6 3 12 1 67 10 1200
2022 Human resources 33 30 21 2 1 10 1 72 4 415
2022 Financial management 24 33 18 8 4 11 2 65 14 235
2022 Procurement 39 27 14 6 4 7 3 73 12 85
2022 Real property 29 38 16 1 1 14 2 79 3 60
2022 Material management 31 33 17 6 3 8 2 71 10 100
2022 Information management 34 23 21 4 5 11 3 66 10 160
2022 Information technology 26 26 28 4 2 13 2 60 7 225
2022 Internal audit 15 36 27 5 0 16 0 62 6 25
2022 Evaluation 13 28 30 8 2 17 2 51 13 85
2022 Data sciences 9 28 23 3 7 19 11 53 14 25
2022 Policy 20 32 34 1 5 7 1 57 6 90
2022 Project management 33 30 21 4 1 10 2 72 5 190
2022 Other services to the public 26 26 23 11 4 8 1 58 17 285
2022 None of the above 23 25 21 9 5 14 2 58 17 880
2020 Client contact centre 25 36 22 8 7 2 1 62 15 160
2020 Health care practitioners 29 33 23 7 4 4 1 65 12 795
2020 Federal regulators 54 33 10 0 0 4 0 90 0 15
2020 Compliance, inspection and enforcement 23 35 27 4 3 7 1 63 8 200
2020 Communications or public affairs 38 32 20 5 0 4 0 73 6 75
2020 Access to information and privacy 43 31 20 0 0 4 2 79 0 50
2020 Security 17 31 27 10 11 2 1 50 22 1820
2020 Science and technology 38 29 19 0 6 8 0 73 6 30
2020 Library services 40 27 24 4 4 0 0 67 9 20
2020 Legal services 33 36 16 9 0 4 2 74 10 50
2020 Administration and operations 35 38 16 5 3 3 0 75 8 1555
2020 Human resources 44 34 13 4 2 2 0 80 7 465
2020 Financial management 39 32 17 6 2 3 1 75 8 330
2020 Procurement 40 33 16 1 5 4 2 78 6 100
2020 Real property 41 34 13 5 3 5 0 78 8 85
2020 Material management 28 45 20 1 1 5 2 77 2 145
2020 Information management 47 25 15 7 1 5 1 76 8 185
2020 Information technology 33 37 19 3 2 5 0 75 5 280
2020 Internal audit 26 44 15 11 0 4 0 73 12 25
2020 Evaluation 20 40 32 7 1 0 0 59 8 95
2020 Data sciences 35 28 14 6 0 16 0 76 7 30
2020 Policy 24 36 17 10 6 6 1 64 17 100
2020 Project management 46 33 14 4 3 1 0 79 7 195
2020 Other services to the public 28 37 20 7 4 4 0 68 12 355
2020 None of the above 28 32 21 8 6 4 1 63 15 1350

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 29 11 8 14 4 1 64 24 130
2024 Health care practitioners 29 34 11 11 7 6 2 68 20 545
2024 Intelligence analysts 24 39 3 10 13 2 8 70 26 55
2024 Compliance, inspection and enforcement 30 31 9 8 14 4 4 66 24 145
2024 Communications or public affairs 41 28 19 3 4 3 0 72 8 80
2024 Access to information and privacy 41 31 4 6 6 4 8 82 14 50
2024 Security 18 24 14 11 25 4 4 46 39 1220
2024 Science and technology 32 16 16 4 7 19 6 64 15 25
2024 Library services 34 43 12 5 0 6 0 81 6 20
2024 Legal services 24 31 1 11 19 13 1 64 35 45
2024 Administration and operations 41 31 11 6 5 4 2 77 12 1155
2024 Human resources 44 29 9 4 4 7 3 81 10 430
2024 Financial management 34 38 8 5 6 6 3 79 12 255
2024 Procurement 40 29 13 4 7 5 2 74 12 85
2024 Real property 30 39 12 1 7 7 5 77 9 60
2024 Material management 39 29 16 7 3 4 2 73 10 85
2024 Information management 34 32 11 6 7 4 5 73 15 130
2024 Information technology 42 26 12 6 5 7 1 75 12 230
2024 Internal audit 40 31 9 13 0 0 8 76 14 25
2024 Evaluation 21 34 18 16 6 1 5 59 23 95
2024 Data sciences 46 35 3 4 5 3 4 87 10 35
2024 Policy 35 24 10 10 15 4 1 63 27 80
2024 Project management 38 33 8 9 7 4 2 75 17 200
2024 Other services to the public 31 35 8 8 12 4 4 70 21 285
2024 None of the above 28 29 10 9 15 6 2 63 26 890
2022 Client contact centre 29 37 13 9 9 2 2 68 19 150
2022 Health care practitioners 34 35 13 6 6 3 3 73 13 570
2022 Federal regulators 26 40 7 9 19 0 0 66 27 15
2022 Compliance, inspection and enforcement 32 21 12 14 13 5 4 58 29 150
2022 Communications or public affairs 36 38 13 7 0 3 2 78 8 50
2022 Access to information and privacy 51 27 7 1 5 3 6 86 7 100
2022 Security 21 26 15 12 18 5 3 51 33 1385
2022 Science and technology 45 26 8 2 3 11 4 84 7 25
2022 Library services 18 48 0 8 18 0 8 72 28 15
2022 Legal services 31 41 8 1 14 5 0 75 16 45
2022 Administration and operations 44 31 9 5 6 3 2 79 11 1195
2022 Human resources 48 28 9 5 1 4 4 83 7 410
2022 Financial management 30 38 11 6 6 7 2 75 12 230
2022 Procurement 40 25 14 7 3 10 2 73 11 85
2022 Real property 38 24 10 9 6 9 4 71 18 60
2022 Material management 31 38 13 7 6 3 2 73 13 100
2022 Information management 47 26 10 5 3 5 2 79 9 160
2022 Information technology 43 29 11 7 4 4 2 76 12 225
2022 Internal audit 36 39 10 4 5 5 0 79 10 25
2022 Evaluation 22 43 11 7 7 5 4 72 16 85
2022 Data sciences 46 31 3 3 10 6 0 82 14 25
2022 Policy 44 23 8 7 5 6 6 76 15 95
2022 Project management 44 31 7 9 3 4 1 79 13 190
2022 Other services to the public 33 31 10 10 8 4 4 70 19 285
2022 None of the above 31 32 11 9 9 5 4 69 19 875
2020 Client contact centre 25 40 19 6 6 0 3 68 12 165
2020 Health care practitioners 35 37 10 9 5 2 2 75 15 795
2020 Federal regulators 41 51 0 0 5 4 0 95 5 15
2020 Compliance, inspection and enforcement 31 43 9 5 8 3 1 77 14 200
2020 Communications or public affairs 41 41 7 7 3 1 0 83 11 75
2020 Access to information and privacy 48 34 14 2 2 0 0 81 4 50
2020 Security 20 29 17 13 17 2 2 51 31 1800
2020 Science and technology 60 22 9 5 3 0 0 82 8 30
2020 Library services 36 31 16 14 4 0 0 66 18 20
2020 Legal services 35 36 10 11 3 3 2 75 15 50
2020 Administration and operations 43 34 9 7 5 1 1 79 12 1550
2020 Human resources 50 33 9 4 2 1 1 85 6 465
2020 Financial management 38 38 11 5 4 2 2 79 9 330
2020 Procurement 43 32 9 6 2 4 3 82 9 100
2020 Real property 45 32 11 5 4 4 0 79 9 85
2020 Material management 37 35 18 4 2 3 1 75 6 145
2020 Information management 44 32 12 7 2 2 2 78 9 185
2020 Information technology 44 31 13 5 1 5 2 80 6 280
2020 Internal audit 48 37 7 7 0 0 0 85 7 25
2020 Evaluation 26 44 19 9 1 0 1 71 10 90
2020 Data sciences 64 17 10 3 0 7 0 86 3 30
2020 Policy 42 36 8 5 5 2 2 82 10 100
2020 Project management 56 21 10 7 4 3 0 79 11 195
2020 Other services to the public 34 31 16 7 7 3 2 69 15 355
2020 None of the above 35 32 13 7 9 3 1 69 17 1350

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 13 13 7 29 4 22 49 34 130
2024 Health care practitioners 5 9 17 9 33 7 20 57 20 540
2024 Intelligence analysts 13 0 7 17 31 0 32 70 19 55
2024 Compliance, inspection and enforcement 6 13 10 9 37 10 14 61 26 145
2024 Communications or public affairs 4 5 21 3 46 10 11 62 12 80
2024 Access to information and privacy 4 3 5 8 52 3 24 83 10 50
2024 Security 11 15 18 7 25 6 17 42 34 1220
2024 Science and technology 0 15 35 0 26 13 12 34 20 25
2024 Library services 6 19 37 0 22 9 6 26 30 20
2024 Legal services 5 12 13 15 25 17 12 57 24 45
2024 Administration and operations 4 8 14 8 36 4 25 63 18 1150
2024 Human resources 2 9 13 6 36 4 30 64 16 425
2024 Financial management 2 9 14 7 39 5 24 66 15 255
2024 Procurement 3 7 18 3 30 12 27 54 17 85
2024 Real property 4 3 14 13 45 6 15 74 8 60
2024 Material management 8 11 20 5 35 6 16 51 24 85
2024 Information management 2 11 17 13 25 4 26 55 20 130
2024 Information technology 5 5 14 8 40 8 20 67 13 230
2024 Internal audit 0 0 16 15 58 0 12 82 0 25
2024 Evaluation 1 10 17 11 27 5 28 58 16 95
2024 Data sciences 3 2 7 9 51 9 18 83 8 35
2024 Policy 1 5 18 11 27 5 32 60 10 80
2024 Project management 3 14 15 13 28 2 25 56 24 200
2024 Other services to the public 5 12 16 9 32 4 22 55 23 285
2024 None of the above 8 11 18 9 28 7 19 50 26 890
2022 Client contact centre 8 11 9 15 32 4 21 63 25 155
2022 Health care practitioners 5 8 16 13 35 4 19 63 17 570
2022 Federal regulators 19 12 13 0 18 16 22 30 50 15
2022 Compliance, inspection and enforcement 10 9 19 9 34 6 14 53 24 150
2022 Communications or public affairs 0 8 14 13 39 3 23 70 10 50
2022 Access to information and privacy 2 6 13 4 37 4 34 67 11 100
2022 Security 8 13 20 7 30 6 16 47 27 1385
2022 Science and technology 15 3 6 4 46 0 27 68 24 25
2022 Library services 0 12 18 6 21 8 36 48 21 15
2022 Legal services 13 6 23 7 31 2 18 48 24 45
2022 Administration and operations 3 8 13 8 39 5 24 66 15 1195
2022 Human resources 5 5 9 6 37 3 35 70 15 415
2022 Financial management 4 7 12 7 36 8 25 65 17 230
2022 Procurement 5 4 24 9 31 5 21 54 13 85
2022 Real property 2 14 12 4 46 4 18 64 21 60
2022 Material management 1 4 16 12 45 4 19 74 6 100
2022 Information management 3 4 20 5 39 7 23 63 9 160
2022 Information technology 5 4 15 7 40 8 21 66 13 225
2022 Internal audit 0 0 21 15 48 0 15 75 0 25
2022 Evaluation 6 3 11 14 26 9 31 66 15 85
2022 Data sciences 0 3 20 0 38 0 38 62 5 25
2022 Policy 3 10 17 6 30 4 29 55 19 95
2022 Project management 8 6 11 11 42 3 18 68 18 190
2022 Other services to the public 6 9 17 6 34 7 20 55 21 280
2022 None of the above 7 10 17 8 31 8 20 53 24 875

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 23 16 5 19 21 7 45 33 130
2024 Health care practitioners 6 13 30 6 7 32 5 31 21 545
2024 Intelligence analysts 6 7 21 3 21 37 5 24 41 55
2024 Compliance, inspection and enforcement 7 11 26 10 18 26 3 24 39 145
2024 Communications or public affairs 14 19 28 6 2 29 2 48 12 80
2024 Access to information and privacy 9 16 14 5 10 37 10 46 28 50
2024 Security 4 7 23 10 28 22 5 15 53 1220
2024 Science and technology 0 22 40 5 4 29 0 31 12 25
2024 Library services 19 13 41 4 0 23 0 41 5 20
2024 Legal services 0 11 14 8 16 41 10 22 49 45
2024 Administration and operations 12 16 26 6 5 29 6 42 18 1155
2024 Human resources 10 20 23 7 5 30 5 46 18 430
2024 Financial management 11 18 29 3 4 31 4 45 11 255
2024 Procurement 8 17 26 2 2 41 4 45 8 85
2024 Real property 7 18 23 5 5 37 5 43 17 60
2024 Material management 12 16 26 8 6 28 4 41 21 85
2024 Information management 4 12 32 3 2 41 6 30 10 130
2024 Information technology 7 12 24 6 5 41 5 35 21 230
2024 Internal audit 4 11 15 8 0 42 20 40 22 25
2024 Evaluation 3 12 34 5 7 36 3 24 20 95
2024 Data sciences 10 15 13 2 7 45 8 53 20 35
2024 Policy 8 6 31 5 9 38 4 24 23 80
2024 Project management 9 20 24 8 8 25 6 41 24 200
2024 Other services to the public 9 16 27 8 6 28 6 38 22 285
2024 None of the above 7 12 26 7 14 28 7 29 31 895
2022 Client contact centre 6 17 25 9 8 33 2 35 26 150
2022 Health care practitioners 5 12 26 4 7 40 5 32 21 570
2022 Federal regulators 21 14 27 0 19 15 4 43 23 15
2022 Compliance, inspection and enforcement 10 8 24 8 19 28 3 26 39 150
2022 Communications or public affairs 12 22 33 0 2 31 0 49 3 50
2022 Access to information and privacy 9 15 18 3 5 40 11 49 16 100
2022 Security 4 9 24 9 20 29 5 20 44 1390
2022 Science and technology 9 19 24 2 3 38 4 48 10 25
2022 Library services 0 23 17 19 0 34 7 39 33 15
2022 Legal services 11 24 31 6 11 17 0 42 20 45
2022 Administration and operations 8 18 27 5 4 33 5 42 15 1195
2022 Human resources 14 17 25 1 3 35 5 51 7 415
2022 Financial management 10 16 25 2 5 35 8 44 12 230
2022 Procurement 13 16 19 3 9 33 7 47 21 85
2022 Real property 10 25 29 2 4 26 3 49 10 60
2022 Material management 8 17 29 3 6 32 5 40 14 100
2022 Information management 10 12 31 4 2 32 9 38 10 160
2022 Information technology 10 11 31 6 2 35 5 35 13 225
2022 Internal audit 3 16 27 8 11 35 0 30 29 25
2022 Evaluation 5 3 29 2 5 49 8 18 15 85
2022 Data sciences 4 18 6 0 10 63 0 57 26 25
2022 Policy 5 15 31 4 5 34 7 34 15 95
2022 Project management 11 18 30 3 3 31 3 45 10 190
2022 Other services to the public 10 15 28 6 7 30 5 38 19 285
2022 None of the above 7 14 24 6 7 36 8 36 22 875

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 31 8 12 24 0 0 56 36 130
2024 Health care practitioners 23 40 16 12 8 1 0 63 21 545
2024 Intelligence analysts 37 24 9 16 13 0 0 61 30 55
2024 Compliance, inspection and enforcement 22 28 11 19 20 0 0 50 39 145
2024 Communications or public affairs 49 40 5 4 2 0 0 89 7 80
2024 Access to information and privacy 54 18 9 12 6 0 0 73 18 50
2024 Security 11 26 15 19 29 1 0 37 48 1225
2024 Science and technology 19 40 25 6 11 0 0 59 17 25
2024 Library services 36 42 13 4 5 0 0 78 9 20
2024 Legal services 23 30 5 14 26 3 0 54 41 45
2024 Administration and operations 41 35 7 10 6 0 0 77 17 1155
2024 Human resources 45 35 8 7 6 0 0 80 12 430
2024 Financial management 48 36 7 4 4 0 0 85 8 255
2024 Procurement 40 46 11 2 1 0 0 86 3 85
2024 Real property 33 46 8 7 6 0 0 79 13 60
2024 Material management 41 41 6 8 3 0 0 83 11 85
2024 Information management 38 45 7 5 5 1 0 84 9 130
2024 Information technology 50 31 7 5 8 1 0 81 12 230
2024 Internal audit 29 35 29 0 7 0 0 64 7 25
2024 Evaluation 11 32 15 19 22 0 0 43 41 95
2024 Data sciences 51 30 4 6 10 0 0 80 16 35
2024 Policy 28 33 15 10 13 0 0 61 24 80
2024 Project management 41 34 7 12 7 0 0 74 19 200
2024 Other services to the public 32 36 12 9 11 0 0 68 20 285
2024 None of the above 28 33 12 13 15 0 0 61 28 895
2022 Client contact centre 21 38 17 7 17 0 0 59 25 155
2022 Health care practitioners 26 43 12 10 8 0 0 69 19 575
2022 Federal regulators 39 29 4 10 19 0 0 68 28 15
2022 Compliance, inspection and enforcement 12 42 20 16 9 0 0 54 26 150
2022 Communications or public affairs 32 45 8 6 8 0 0 78 14 50
2022 Access to information and privacy 56 22 6 11 4 1 0 78 16 100
2022 Security 14 31 15 16 23 0 0 45 40 1395
2022 Science and technology 46 37 9 0 7 0 0 84 7 25
2022 Library services 40 37 7 11 5 0 0 77 16 15
2022 Legal services 32 47 0 17 4 0 0 79 21 45
2022 Administration and operations 40 38 9 9 5 0 0 78 13 1195
2022 Human resources 54 27 9 7 4 0 0 81 10 415
2022 Financial management 38 41 8 6 7 0 0 79 13 235
2022 Procurement 37 39 8 8 7 0 0 77 15 85
2022 Real property 29 44 6 13 7 0 0 73 21 60
2022 Material management 40 39 10 4 8 0 0 78 12 100
2022 Information management 55 32 8 4 1 0 0 87 5 160
2022 Information technology 41 39 9 6 4 0 0 81 10 225
2022 Internal audit 41 46 5 3 4 0 0 87 7 25
2022 Evaluation 19 46 18 8 9 0 0 65 17 85
2022 Data sciences 44 42 7 3 5 0 0 86 7 25
2022 Policy 38 38 10 12 3 0 0 76 14 95
2022 Project management 43 36 6 10 4 1 0 80 14 190
2022 Other services to the public 34 32 15 9 9 0 1 67 18 285
2022 None of the above 29 38 10 11 10 1 1 68 22 880
2020 Client contact centre 25 41 14 9 12 0 0 66 21 165
2020 Health care practitioners 36 36 12 10 6 0 0 72 16 795
2020 Federal regulators 50 31 13 5 0 0 0 82 5 15
2020 Compliance, inspection and enforcement 27 45 13 5 10 0 0 72 15 200
2020 Communications or public affairs 46 39 4 9 1 1 0 86 10 75
2020 Access to information and privacy 51 29 9 4 6 0 0 81 11 50
2020 Security 17 32 18 15 18 0 0 49 33 1810
2020 Science and technology 63 25 8 0 3 0 0 89 3 30
2020 Library services 44 42 14 0 0 0 0 86 0 20
2020 Legal services 46 32 13 7 2 0 0 78 9 50
2020 Administration and operations 45 35 8 7 4 0 0 81 11 1550
2020 Human resources 55 33 7 3 2 0 0 88 5 470
2020 Financial management 49 34 10 4 2 0 0 83 6 330
2020 Procurement 53 31 9 6 1 1 0 84 7 100
2020 Real property 44 33 13 7 4 0 0 77 10 85
2020 Material management 39 40 8 10 4 0 0 78 13 145
2020 Information management 51 32 10 5 1 1 0 84 7 185
2020 Information technology 45 38 11 4 1 0 0 83 6 280
2020 Internal audit 60 33 7 0 0 0 0 93 0 25
2020 Evaluation 27 45 18 3 5 1 0 73 9 90
2020 Data sciences 57 27 10 6 0 0 0 84 6 30
2020 Policy 53 31 7 6 4 0 0 83 10 100
2020 Project management 58 26 10 4 3 0 0 83 7 195
2020 Other services to the public 36 38 11 10 5 0 0 74 15 355
2020 None of the above 36 35 13 9 8 0 0 71 16 1350
2019 Client contact centre 20 41 17 12 10 0 0 61 21 145
2019 Health care practitioners 34 39 14 7 5 1 0 73 13 700
2019 Federal regulators 38 27 26 5 5 0 0 64 9 15
2019 Compliance, inspection and enforcement 25 37 16 14 8 0 0 62 22 180
2019 Communications or public affairs 58 37 1 1 1 0 0 96 3 65
2019 Access to information and privacy 55 31 0 8 5 2 0 87 13 55
2019 Security 16 31 20 14 18 1 0 48 32 2050
2019 Science and technology 35 54 8 0 3 0 0 89 3 25
2019 Library services 40 49 11 0 0 0 0 89 0 15
2019 Legal services 30 32 21 9 8 0 0 62 17 40
2019 Administration and operations 43 38 9 6 4 0 0 81 10 1385
2019 Human resources 49 35 9 5 2 0 0 84 7 445
2019 Financial management 49 36 8 5 1 0 0 85 6 320
2019 Procurement 30 46 21 1 2 0 0 76 3 85
2019 Real property 37 32 11 10 10 0 0 69 20 85
2019 Material management 30 44 14 7 6 1 0 74 13 155
2019 Information management 49 34 8 5 4 0 1 83 9 165
2019 Information technology 41 41 11 6 2 0 0 82 8 240
2019 Internal audit 41 41 0 15 0 0 4 85 15 25
2019 Evaluation 25 41 20 12 2 0 0 66 14 85
2019 Data sciences 39 37 15 4 4 0 0 77 8 25
2019 Policy 48 34 9 5 5 0 0 82 9 95
2019 Project management 47 35 8 8 2 0 0 82 10 175
2019 Other services to the public 38 36 10 8 7 1 0 75 15 330
2019 None of the above 31 34 14 9 11 0 0 65 20 1390

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 23 16 9 33 0 0 42 42 130
2024 Health care practitioners 12 28 19 19 21 1 0 41 40 545
2024 Intelligence analysts 22 16 19 19 24 0 0 38 43 55
2024 Compliance, inspection and enforcement 14 20 16 16 33 0 0 35 49 145
2024 Communications or public affairs 36 33 15 9 6 1 0 70 15 80
2024 Access to information and privacy 36 28 14 8 14 0 0 64 22 50
2024 Security 7 14 14 17 48 1 0 21 65 1220
2024 Science and technology 24 17 22 23 14 0 0 41 37 25
2024 Library services 40 21 8 27 5 0 0 61 32 20
2024 Legal services 12 37 7 15 30 0 0 49 44 45
2024 Administration and operations 32 28 15 12 13 0 0 60 26 1155
2024 Human resources 30 33 15 10 10 0 0 64 21 430
2024 Financial management 40 27 12 14 6 0 0 67 20 255
2024 Procurement 37 28 20 5 10 1 0 66 15 85
2024 Real property 31 31 9 20 9 0 0 62 30 60
2024 Material management 34 22 24 11 9 0 0 57 20 85
2024 Information management 28 29 15 19 10 0 0 57 28 130
2024 Information technology 37 31 15 6 11 0 0 68 17 230
2024 Internal audit 15 22 26 25 13 0 0 37 38 25
2024 Evaluation 5 21 17 23 34 0 0 25 57 95
2024 Data sciences 21 40 14 4 21 0 0 61 25 35
2024 Policy 21 26 12 26 13 1 0 48 40 80
2024 Project management 27 28 14 16 15 0 0 55 31 200
2024 Other services to the public 26 25 19 10 20 1 0 51 30 285
2024 None of the above 19 26 16 15 24 1 0 45 39 890
2022 Client contact centre 14 30 18 16 22 0 0 44 38 155
2022 Health care practitioners 18 31 23 13 14 0 0 49 28 575
2022 Federal regulators 18 27 7 15 33 0 0 45 48 15
2022 Compliance, inspection and enforcement 9 24 28 17 21 1 0 33 38 150
2022 Communications or public affairs 22 35 4 23 15 0 0 58 38 50
2022 Access to information and privacy 45 26 8 11 7 3 0 73 19 100
2022 Security 9 19 17 18 36 0 0 28 55 1395
2022 Science and technology 41 29 13 4 13 0 0 70 17 25
2022 Library services 10 54 12 12 11 0 0 64 24 15
2022 Legal services 28 19 18 18 18 0 0 46 36 45
2022 Administration and operations 29 32 15 13 10 1 0 61 24 1195
2022 Human resources 35 34 11 11 8 0 0 69 20 415
2022 Financial management 27 29 14 16 13 1 0 57 29 235
2022 Procurement 34 23 14 18 10 1 0 57 28 85
2022 Real property 17 39 10 12 22 0 0 56 34 60
2022 Material management 36 25 19 6 14 0 0 61 20 100
2022 Information management 39 29 13 10 7 2 0 69 17 160
2022 Information technology 29 35 17 11 7 1 0 65 18 225
2022 Internal audit 26 49 7 9 9 0 0 75 18 25
2022 Evaluation 4 35 32 16 13 0 0 39 29 85
2022 Data sciences 24 41 17 8 10 0 0 65 18 25
2022 Policy 28 28 16 14 14 1 0 56 28 95
2022 Project management 30 33 14 11 12 0 0 63 23 190
2022 Other services to the public 22 29 21 12 14 0 1 52 27 285
2022 None of the above 20 28 17 14 18 1 1 49 33 875
2020 Client contact centre 17 31 20 13 18 1 0 48 32 165
2020 Health care practitioners 21 31 22 15 11 0 0 52 26 795
2020 Federal regulators 40 14 13 19 14 0 0 54 33 15
2020 Compliance, inspection and enforcement 14 29 20 16 21 0 0 43 36 200
2020 Communications or public affairs 27 33 21 6 11 1 0 61 17 75
2020 Access to information and privacy 36 33 8 14 6 2 0 71 21 50
2020 Security 10 21 21 17 30 1 0 32 47 1810
2020 Science and technology 40 27 24 6 3 0 0 66 9 30
2020 Library services 31 38 26 0 4 0 0 69 4 20
2020 Legal services 30 36 18 7 9 0 0 66 16 50
2020 Administration and operations 32 32 16 11 9 0 0 64 20 1550
2020 Human resources 35 35 17 7 5 0 0 71 12 465
2020 Financial management 32 36 18 9 5 0 0 68 14 330
2020 Procurement 42 25 17 8 6 1 0 69 15 100
2020 Real property 28 33 14 18 8 0 0 61 26 85
2020 Material management 30 28 19 16 7 1 0 59 22 145
2020 Information management 35 35 14 10 5 1 0 71 15 185
2020 Information technology 30 35 20 10 5 0 0 65 15 280
2020 Internal audit 33 26 22 18 0 0 0 60 18 25
2020 Evaluation 14 30 32 14 8 1 0 45 22 90
2020 Data sciences 44 22 12 19 3 0 0 66 22 30
2020 Policy 35 29 15 16 4 0 1 64 20 100
2020 Project management 35 31 15 12 7 0 0 66 19 195
2020 Other services to the public 29 30 19 10 11 0 0 59 21 355
2020 None of the above 25 28 18 14 14 1 0 54 28 1350
2019 Client contact centre 12 32 21 11 23 0 0 45 34 145
2019 Health care practitioners 21 30 20 16 12 1 0 52 28 700
2019 Federal regulators 21 61 5 0 13 0 0 82 13 15
2019 Compliance, inspection and enforcement 15 28 20 16 21 0 0 43 37 180
2019 Communications or public affairs 41 45 6 6 3 0 0 86 9 65
2019 Access to information and privacy 39 36 9 6 8 2 0 76 15 55
2019 Security 10 21 22 18 29 1 0 31 47 2055
2019 Science and technology 22 50 15 4 10 0 0 72 14 25
2019 Library services 40 43 11 6 0 0 0 83 6 15
2019 Legal services 21 22 34 11 10 2 0 44 22 40
2019 Administration and operations 30 34 18 11 8 0 0 64 19 1390
2019 Human resources 31 33 17 11 7 1 0 65 18 440
2019 Financial management 36 33 18 9 4 0 0 68 13 320
2019 Procurement 24 34 21 12 8 1 0 59 20 85
2019 Real property 26 31 19 12 11 0 0 57 24 85
2019 Material management 23 33 21 8 15 1 0 56 24 155
2019 Information management 31 29 22 9 8 0 1 61 17 165
2019 Information technology 25 31 23 12 8 1 0 57 20 240
2019 Internal audit 29 34 26 11 0 0 0 63 11 25
2019 Evaluation 13 38 26 13 11 0 0 50 24 85
2019 Data sciences 18 36 21 8 12 4 0 57 21 25
2019 Policy 36 28 11 13 11 1 0 64 24 95
2019 Project management 28 32 17 11 10 1 0 61 22 175
2019 Other services to the public 26 29 19 12 13 1 0 56 25 330
2019 None of the above 22 27 19 13 17 1 0 50 30 1390

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 21 13 15 30 0 0 42 45 130
2024 Health care practitioners 15 27 21 20 17 0 0 42 37 545
2024 Intelligence analysts 26 18 18 17 22 0 0 43 39 55
2024 Compliance, inspection and enforcement 15 21 15 20 29 0 0 36 48 145
2024 Communications or public affairs 37 38 15 4 5 0 0 75 10 80
2024 Access to information and privacy 41 22 12 13 12 0 0 63 26 50
2024 Security 7 16 13 19 44 0 0 24 63 1220
2024 Science and technology 21 13 23 26 17 0 0 34 43 25
2024 Library services 42 30 13 15 0 0 0 72 15 15
2024 Legal services 18 18 21 10 33 0 0 36 43 45
2024 Administration and operations 31 32 12 14 10 0 0 64 24 1155
2024 Human resources 30 38 13 9 10 0 0 68 19 430
2024 Financial management 39 32 12 11 6 0 0 71 17 255
2024 Procurement 33 42 13 7 4 1 0 75 11 85
2024 Real property 29 31 14 14 12 0 0 60 26 60
2024 Material management 32 32 20 8 8 0 0 64 16 85
2024 Information management 30 27 20 14 9 0 0 57 23 125
2024 Information technology 37 31 14 8 9 0 0 69 17 230
2024 Internal audit 11 30 27 25 7 0 0 41 32 25
2024 Evaluation 5 25 13 28 30 0 0 30 58 95
2024 Data sciences 25 38 12 12 12 0 0 63 25 35
2024 Policy 24 23 14 32 7 0 0 47 39 80
2024 Project management 28 33 12 15 12 0 0 61 27 200
2024 Other services to the public 27 27 17 13 17 0 0 54 30 285
2024 None of the above 19 30 15 14 21 1 0 50 35 895
2022 Client contact centre 16 33 18 11 23 0 0 49 34 155
2022 Health care practitioners 19 31 22 14 15 0 0 50 29 575
2022 Federal regulators 20 32 5 9 33 0 0 52 42 15
2022 Compliance, inspection and enforcement 8 34 16 28 13 0 0 42 41 150
2022 Communications or public affairs 18 40 6 26 10 0 0 58 36 50
2022 Access to information and privacy 44 27 7 12 7 3 0 73 19 100
2022 Security 9 21 18 19 33 0 0 30 52 1390
2022 Science and technology 38 30 13 7 12 0 0 68 19 25
2022 Library services 4 53 13 11 18 0 0 57 30 15
2022 Legal services 28 25 21 9 16 0 0 54 25 45
2022 Administration and operations 30 34 15 13 8 0 0 64 21 1195
2022 Human resources 38 34 12 10 7 0 0 72 16 415
2022 Financial management 27 33 15 15 9 1 0 61 25 235
2022 Procurement 31 28 12 17 11 1 0 60 28 85
2022 Real property 19 38 11 20 13 0 0 57 33 60
2022 Material management 36 26 17 13 8 0 0 62 21 100
2022 Information management 37 36 11 9 7 1 0 74 16 160
2022 Information technology 30 41 12 10 7 0 0 71 17 225
2022 Internal audit 26 53 9 0 13 0 0 79 13 25
2022 Evaluation 8 37 30 16 9 0 0 45 25 85
2022 Data sciences 20 44 17 12 7 0 0 64 19 25
2022 Policy 25 37 16 16 6 0 0 62 21 95
2022 Project management 28 35 16 12 8 0 0 63 20 190
2022 Other services to the public 22 32 18 13 14 1 1 55 27 285
2022 None of the above 20 33 15 17 15 1 1 53 32 880
2020 Client contact centre 16 31 23 15 15 0 0 46 31 160
2020 Health care practitioners 22 34 21 15 8 0 0 56 23 795
2020 Federal regulators 54 14 13 19 0 0 0 68 19 15
2020 Compliance, inspection and enforcement 12 36 22 14 15 1 0 48 29 200
2020 Communications or public affairs 29 39 15 9 6 1 0 69 16 75
2020 Access to information and privacy 41 28 15 8 7 2 0 70 15 50
2020 Security 11 22 22 19 26 0 0 33 45 1800
2020 Science and technology 40 37 18 3 3 0 0 76 6 30
2020 Library services 36 33 23 4 4 0 0 68 9 20
2020 Legal services 31 37 18 5 9 0 0 68 15 50
2020 Administration and operations 32 36 14 11 7 0 0 69 17 1545
2020 Human resources 38 39 10 10 3 0 0 77 13 465
2020 Financial management 36 37 16 7 4 0 0 73 12 330
2020 Procurement 44 27 16 5 6 1 0 72 12 100
2020 Real property 28 41 11 13 7 0 0 69 20 85
2020 Material management 32 28 24 12 4 0 0 60 16 145
2020 Information management 39 34 17 5 4 1 0 74 9 185
2020 Information technology 30 43 14 11 2 0 0 73 13 280
2020 Internal audit 44 38 14 4 0 0 0 82 4 25
2020 Evaluation 14 31 35 11 9 0 0 45 19 95
2020 Data sciences 45 24 22 6 3 0 0 69 9 30
2020 Policy 38 34 11 10 7 0 0 72 17 100
2020 Project management 40 30 16 8 6 0 0 70 14 195
2020 Other services to the public 28 34 18 11 8 0 0 63 19 355
2020 None of the above 25 32 18 14 11 1 0 57 25 1340
2019 Client contact centre 11 37 23 16 14 0 0 48 29 140
2019 Health care practitioners 23 31 23 14 10 0 0 54 24 700
2019 Federal regulators 21 50 11 5 13 0 0 71 18 15
2019 Compliance, inspection and enforcement 15 31 19 19 16 0 0 46 35 180
2019 Communications or public affairs 42 44 7 7 0 0 0 86 7 65
2019 Access to information and privacy 49 30 6 11 5 0 0 78 16 55
2019 Security 11 23 21 19 25 1 0 34 45 2045
2019 Science and technology 25 51 14 7 3 0 0 76 10 25
2019 Library services 40 43 11 6 0 0 0 82 6 15
2019 Legal services 19 28 28 17 8 0 0 47 25 40
2019 Administration and operations 31 37 15 9 7 0 0 68 16 1380
2019 Human resources 32 37 16 9 5 1 0 70 14 440
2019 Financial management 39 34 15 9 3 0 0 73 12 320
2019 Procurement 28 33 24 11 4 0 0 61 15 85
2019 Real property 24 34 20 14 8 0 0 58 22 85
2019 Material management 24 33 21 9 12 1 0 58 21 150
2019 Information management 33 30 20 8 8 0 1 64 16 165
2019 Information technology 27 36 21 10 6 0 0 64 15 240
2019 Internal audit 37 41 11 11 0 0 0 78 11 25
2019 Evaluation 13 38 30 12 7 0 0 51 19 85
2019 Data sciences 18 46 12 16 8 0 0 64 24 25
2019 Policy 39 29 11 10 9 1 0 70 19 90
2019 Project management 33 31 19 9 7 1 0 64 16 175
2019 Other services to the public 25 35 18 12 9 1 0 61 22 330
2019 None of the above 22 31 19 13 14 1 0 54 27 1390
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 21 15 17 28 2 1 38 46 130
2024 Health care practitioners 17 24 16 18 21 5 0 43 41 545
2024 Intelligence analysts 28 7 16 10 37 2 0 36 48 55
2024 Compliance, inspection and enforcement 13 18 16 18 32 2 0 32 52 145
2024 Communications or public affairs 39 24 14 7 10 4 4 67 18 80
2024 Access to information and privacy 33 15 16 14 9 13 0 56 26 50
2024 Security 8 15 15 17 39 6 1 25 60 1220
2024 Science and technology 24 22 22 12 19 0 0 46 32 25
2024 Library services 31 6 41 12 9 2 0 38 21 20
2024 Legal services 10 27 22 7 27 7 0 40 37 45
2024 Administration and operations 30 24 18 12 13 3 0 56 25 1150
2024 Human resources 31 21 20 13 12 3 0 54 26 430
2024 Financial management 33 30 13 12 9 3 1 65 22 255
2024 Procurement 34 33 16 4 5 7 1 72 11 85
2024 Real property 16 40 9 15 15 5 0 59 32 60
2024 Material management 42 21 20 8 5 3 0 65 14 85
2024 Information management 35 24 19 10 8 3 1 61 19 130
2024 Information technology 32 26 18 7 10 8 0 63 18 230
2024 Internal audit 18 13 28 11 25 6 0 33 38 25
2024 Evaluation 10 27 12 20 24 7 0 39 47 95
2024 Data sciences 31 32 9 17 8 3 0 65 26 35
2024 Policy 22 17 25 13 20 2 0 40 34 80
2024 Project management 27 26 9 20 14 5 0 56 35 200
2024 Other services to the public 25 21 20 13 19 2 0 47 33 285
2024 None of the above 20 23 18 13 19 5 1 47 34 895
2022 Client contact centre 18 23 22 11 21 3 2 43 34 150
2022 Health care practitioners 21 21 19 17 17 5 1 45 35 575
2022 Federal regulators 20 20 16 5 38 0 0 41 44 15
2022 Compliance, inspection and enforcement 9 17 24 18 25 6 0 28 46 150
2022 Communications or public affairs 21 28 17 14 19 1 0 50 33 50
2022 Access to information and privacy 43 22 18 7 7 4 0 68 14 100
2022 Security 10 18 18 15 32 5 1 30 51 1390
2022 Science and technology 42 14 19 16 4 5 0 59 21 25
2022 Library services 10 52 0 20 11 0 7 67 33 15
2022 Legal services 25 24 25 20 6 0 0 49 26 45
2022 Administration and operations 28 25 18 13 12 4 1 55 26 1195
2022 Human resources 34 25 14 12 10 5 0 63 23 415
2022 Financial management 25 24 16 12 17 5 1 53 31 230
2022 Procurement 32 25 19 9 12 4 0 59 22 85
2022 Real property 20 26 16 10 15 10 3 53 28 60
2022 Material management 32 23 20 12 11 1 0 56 24 100
2022 Information management 37 21 17 9 9 5 1 62 20 160
2022 Information technology 32 27 19 11 7 3 1 61 19 225
2022 Internal audit 41 22 18 10 9 0 0 63 19 25
2022 Evaluation 13 30 19 13 13 12 1 49 29 85
2022 Data sciences 18 32 23 11 11 5 0 53 23 25
2022 Policy 31 20 12 24 7 6 0 54 33 95
2022 Project management 34 26 13 13 12 2 0 61 26 190
2022 Other services to the public 19 25 24 13 15 3 1 46 29 285
2022 None of the above 20 22 21 15 13 7 2 46 31 875
2020 Client contact centre 22 23 28 12 14 1 2 45 26 165
2020 Health care practitioners 22 27 22 14 12 3 0 51 26 795
2020 Federal regulators 45 19 17 5 14 0 0 64 19 15
2020 Compliance, inspection and enforcement 17 24 19 13 18 9 1 46 33 200
2020 Communications or public affairs 24 25 17 17 9 6 1 53 29 75
2020 Access to information and privacy 40 23 23 5 6 4 0 65 11 50
2020 Security 14 19 22 16 25 3 1 34 43 1810
2020 Science and technology 46 16 22 14 3 0 0 62 17 30
2020 Library services 49 29 4 17 0 0 0 78 17 20
2020 Legal services 31 23 19 22 5 0 0 54 27 50
2020 Administration and operations 32 26 18 12 9 2 1 60 22 1550
2020 Human resources 39 25 16 12 6 3 0 65 19 470
2020 Financial management 35 32 13 11 7 2 1 69 18 330
2020 Procurement 44 16 21 8 6 3 2 62 15 100
2020 Real property 26 32 15 18 8 2 0 59 26 85
2020 Material management 32 25 17 15 8 3 0 58 24 145
2020 Information management 36 24 24 9 5 1 1 61 14 185
2020 Information technology 34 26 24 8 4 3 0 62 13 280
2020 Internal audit 44 27 14 11 0 4 0 74 11 25
2020 Evaluation 21 37 22 12 6 2 0 59 19 90
2020 Data sciences 45 22 18 6 9 0 0 67 15 30
2020 Policy 35 28 19 8 5 3 1 67 14 100
2020 Project management 38 22 19 12 5 2 0 62 18 195
2020 Other services to the public 31 25 19 13 8 4 0 58 22 355
2020 None of the above 28 24 19 12 12 4 1 55 26 1350
2019 Client contact centre 17 30 25 8 17 1 2 48 26 145
2019 Health care practitioners 23 24 22 13 14 4 1 49 28 700
2019 Federal regulators 21 44 10 11 13 0 0 66 24 15
2019 Compliance, inspection and enforcement 20 20 21 19 16 3 0 42 36 180
2019 Communications or public affairs 45 19 17 10 3 5 1 68 14 65
2019 Access to information and privacy 39 23 18 7 5 5 5 68 13 55
2019 Security 12 20 21 17 25 4 1 34 44 2050
2019 Science and technology 23 39 14 6 10 7 0 67 18 25
2019 Library services 39 38 17 0 6 0 0 77 6 15
2019 Legal services 17 23 19 19 15 6 0 43 36 40
2019 Administration and operations 32 28 17 12 8 3 0 62 21 1390
2019 Human resources 29 25 19 14 9 3 1 56 24 445
2019 Financial management 31 28 19 11 8 4 0 61 19 320
2019 Procurement 28 20 29 11 11 0 1 49 22 85
2019 Real property 28 31 15 11 10 5 0 62 22 85
2019 Material management 26 29 16 10 16 2 0 57 27 155
2019 Information management 33 22 23 9 8 4 1 58 18 165
2019 Information technology 29 23 26 15 4 2 1 54 19 240
2019 Internal audit 31 30 22 9 3 0 4 64 13 25
2019 Evaluation 20 30 24 13 6 7 0 54 20 85
2019 Data sciences 30 28 7 13 13 9 0 64 28 25
2019 Policy 34 29 15 8 12 2 0 64 21 95
2019 Project management 32 25 19 8 13 2 0 59 21 175
2019 Other services to the public 28 23 18 14 11 4 0 54 27 330
2019 None of the above 25 23 20 12 14 3 1 51 28 1390

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 31 41 28 130
2024 Health care practitioners 31 39 30 545
2024 Intelligence analysts 36 31 33 55
2024 Compliance, inspection and enforcement 34 35 31 145
2024 Communications or public affairs 28 43 29 80
2024 Access to information and privacy 34 37 30 50
2024 Security 33 35 33 1225
2024 Science and technology 26 45 29 25
2024 Library services 61 30 9 20
2024 Legal services 35 40 26 45
2024 Administration and operations 39 32 29 1155
2024 Human resources 42 30 28 430
2024 Financial management 37 38 25 255
2024 Procurement 32 40 28 85
2024 Real property 33 30 37 60
2024 Material management 35 35 30 85
2024 Information management 40 31 29 130
2024 Information technology 34 41 26 230
2024 Internal audit 48 11 41 25
2024 Evaluation 33 38 29 95
2024 Data sciences 38 26 37 35
2024 Policy 44 26 30 80
2024 Project management 40 30 31 200
2024 Other services to the public 34 40 26 285
2024 None of the above 27 41 32 895
2022 Client contact centre 37 30 33 155
2022 Health care practitioners 31 41 28 570
2022 Federal regulators 41 13 46 15
2022 Compliance, inspection and enforcement 34 37 30 150
2022 Communications or public affairs 57 22 22 50
2022 Access to information and privacy 34 28 37 100
2022 Security 32 40 28 1395
2022 Science and technology 28 54 18 25
2022 Library services 48 22 30 15
2022 Legal services 49 21 30 45
2022 Administration and operations 41 31 28 1195
2022 Human resources 42 28 30 415
2022 Financial management 38 27 35 230
2022 Procurement 25 37 38 85
2022 Real property 43 32 25 60
2022 Material management 32 36 32 100
2022 Information management 38 29 33 160
2022 Information technology 37 32 32 225
2022 Internal audit 43 30 27 25
2022 Evaluation 29 42 29 85
2022 Data sciences 39 22 39 25
2022 Policy 48 32 20 95
2022 Project management 38 28 35 190
2022 Other services to the public 29 33 38 285
2022 None of the above 28 41 31 880
2020 Client contact centre 20 51 29 165
2020 Health care practitioners 14 50 36 795
2020 Federal regulators 40 48 12 15
2020 Compliance, inspection and enforcement 17 47 35 200
2020 Communications or public affairs 30 32 38 75
2020 Access to information and privacy 25 19 56 50
2020 Security 17 48 35 1820
2020 Science and technology 15 56 29 30
2020 Library services 4 62 33 20
2020 Legal services 19 44 37 50
2020 Administration and operations 23 42 35 1560
2020 Human resources 26 38 37 470
2020 Financial management 27 42 31 330
2020 Procurement 23 40 37 100
2020 Real property 19 41 40 85
2020 Material management 22 43 35 145
2020 Information management 20 41 39 185
2020 Information technology 21 42 36 280
2020 Internal audit 22 49 29 25
2020 Evaluation 14 60 26 95
2020 Data sciences 21 43 36 30
2020 Policy 26 42 32 100
2020 Project management 22 39 39 195
2020 Other services to the public 13 56 31 355
2020 None of the above 15 54 31 1355
2019 Client contact centre 22 51 27 145
2019 Health care practitioners 16 54 30 700
2019 Federal regulators 9 71 19 15
2019 Compliance, inspection and enforcement 15 47 38 180
2019 Communications or public affairs 28 34 38 65
2019 Access to information and privacy 26 33 42 55
2019 Security 15 48 37 2055
2019 Science and technology 17 51 31 25
2019 Library services 20 61 20 15
2019 Legal services 21 40 39 40
2019 Administration and operations 25 40 35 1395
2019 Human resources 31 31 38 445
2019 Financial management 24 37 39 320
2019 Procurement 16 46 38 85
2019 Real property 20 49 31 85
2019 Material management 19 44 37 155
2019 Information management 22 35 43 165
2019 Information technology 21 41 37 240
2019 Internal audit 46 39 15 25
2019 Evaluation 12 62 25 85
2019 Data sciences 37 42 22 25
2019 Policy 27 42 31 95
2019 Project management 29 38 33 175
2019 Other services to the public 15 49 35 330
2019 None of the above 17 48 34 1395

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 15 21 18 19 6 21 40
2024 Health care practitioners 18 21 21 25 4 11 160
2024 Intelligence analysts 10 26 24 40 0 0 20
2024 Compliance, inspection and enforcement 11 21 40 16 5 7 40
2024 Communications or public affairs 15 49 25 0 0 10 25
2024 Access to information and privacy 4 51 34 0 11 0 15
2024 Security 21 25 30 19 1 4 405
2024 Library services 40 10 16 0 34 0 10
2024 Legal services 3 19 30 16 6 27 15
2024 Administration and operations 17 40 21 6 12 3 425
2024 Human resources 15 29 30 2 14 11 170
2024 Financial management 18 39 24 3 13 3 85
2024 Procurement 62 25 2 0 2 9 25
2024 Real property 27 23 25 14 8 4 20
2024 Material management 20 45 22 1 0 11 25
2024 Information management 24 23 23 10 8 12 45
2024 Information technology 19 26 25 4 16 10 70
2024 Internal audit 13 0 62 0 16 9 10
2024 Evaluation 16 36 15 15 8 10 30
2024 Data sciences 13 28 11 6 43 0 10
2024 Policy 6 29 40 2 16 6 35
2024 Project management 13 34 40 3 4 5 80
2024 Other services to the public 19 36 20 7 9 9 90
2024 None of the above 24 35 17 11 5 7 240
2022 Client contact centre 22 32 20 13 5 9 60
2022 Health care practitioners 18 24 32 16 4 6 170
2022 Compliance, inspection and enforcement 15 25 29 15 6 10 50
2022 Communications or public affairs 10 27 50 4 6 3 30
2022 Access to information and privacy 7 56 11 0 26 0 30
2022 Security 17 32 30 13 1 7 445
2022 Legal services 28 35 12 0 3 22 20
2022 Administration and operations 19 41 23 3 9 6 480
2022 Human resources 9 44 28 5 11 4 170
2022 Financial management 17 27 45 4 0 7 85
2022 Procurement 29 14 18 14 12 14 25
2022 Real property 16 20 14 28 6 15 25
2022 Material management 24 53 9 3 10 0 35
2022 Information management 15 20 25 4 34 2 55
2022 Information technology 17 37 26 4 10 6 85
2022 Internal audit 0 53 38 9 0 0 10
2022 Evaluation 15 31 15 7 26 7 25
2022 Policy 15 48 28 0 5 5 45
2022 Project management 16 35 33 6 6 5 70
2022 Other services to the public 19 26 23 13 9 10 80
2022 None of the above 17 27 20 11 15 10 245
2020 Client contact centre 31 28 38 2 0 0 35
2020 Health care practitioners 16 22 24 18 12 8 115
2020 Compliance, inspection and enforcement 27 36 16 5 3 13 30
2020 Communications or public affairs 21 13 48 0 13 6 25
2020 Access to information and privacy 8 47 23 0 23 0 15
2020 Security 20 33 24 11 1 11 315
2020 Administration and operations 26 36 23 3 7 5 365
2020 Human resources 14 36 32 1 11 6 115
2020 Financial management 21 28 36 1 8 5 90
2020 Procurement 20 15 40 6 7 12 25
2020 Real property 26 26 36 7 0 5 15
2020 Material management 43 23 18 0 12 3 30
2020 Information management 13 42 21 8 16 0 35
2020 Information technology 21 33 34 0 7 5 60
2020 Evaluation 8 53 31 8 0 0 15
2020 Policy 21 27 33 4 8 7 25
2020 Project management 8 51 27 3 2 8 45
2020 Other services to the public 14 27 46 6 3 4 50
2020 None of the above 28 28 23 7 4 11 215
2019 Client contact centre 19 32 38 6 2 3 35
2019 Health care practitioners 22 21 27 16 12 3 115
2019 Compliance, inspection and enforcement 24 32 24 17 0 3 25
2019 Communications or public affairs 5 43 31 0 10 11 20
2019 Access to information and privacy 19 30 30 0 21 0 15
2019 Security 23 30 21 14 2 11 325
2019 Legal services 20 50 9 10 0 11 10
2019 Administration and operations 17 43 20 5 11 3 350
2019 Human resources 13 38 28 1 15 4 140
2019 Financial management 13 32 42 2 4 7 80
2019 Procurement 28 15 50 0 0 7 15
2019 Real property 42 12 29 11 0 7 15
2019 Material management 27 26 17 10 11 9 30
2019 Information management 30 16 21 0 25 8 35
2019 Information technology 19 31 26 5 12 8 50
2019 Internal audit 48 25 28 0 0 0 10
2019 Evaluation 17 37 19 0 18 9 10
2019 Policy 17 43 23 3 7 7 25
2019 Project management 15 27 37 2 12 7 50
2019 Other services to the public 20 27 21 11 12 9 50
2019 None of the above 24 28 21 8 8 12 240
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 130
2024 Health care practitioners 30 70 545
2024 Intelligence analysts 29 71 55
2024 Compliance, inspection and enforcement 28 72 145
2024 Communications or public affairs 14 86 80
2024 Access to information and privacy 11 89 50
2024 Security 41 59 1225
2024 Legal services 32 68 45
2024 Administration and operations 20 80 1150
2024 Human resources 10 90 430
2024 Financial management 10 90 255
2024 Procurement 15 85 85
2024 Real property 22 78 60
2024 Material management 30 70 85
2024 Information management 12 88 130
2024 Information technology 13 87 230
2024 Evaluation 25 75 95
2024 Policy 22 78 80
2024 Project management 18 82 200
2024 Other services to the public 26 74 285
2024 None of the above 26 74 895
2022 Client contact centre 22 78 155
2022 Health care practitioners 25 75 575
2022 Compliance, inspection and enforcement 34 66 150
2022 Access to information and privacy 14 86 100
2022 Security 39 61 1390
2022 Science and technology 18 82 25
2022 Legal services 19 81 45
2022 Administration and operations 18 82 1195
2022 Human resources 8 92 415
2022 Financial management 10 90 230
2022 Procurement 21 79 85
2022 Real property 16 84 60
2022 Material management 29 71 100
2022 Information management 11 89 160
2022 Information technology 8 92 225
2022 Evaluation 19 81 85
2022 Policy 21 79 95
2022 Project management 16 84 190
2022 Other services to the public 22 78 285
2022 None of the above 24 76 880
2020 Client contact centre 24 76 165
2020 Health care practitioners 24 76 795
2020 Compliance, inspection and enforcement 17 83 200
2020 Communications or public affairs 12 88 75
2020 Access to information and privacy 13 87 50
2020 Security 33 67 1815
2020 Legal services 18 82 50
2020 Administration and operations 17 83 1550
2020 Human resources 9 91 470
2020 Financial management 11 89 330
2020 Procurement 16 84 100
2020 Real property 30 70 85
2020 Material management 23 77 145
2020 Information management 10 90 185
2020 Information technology 8 92 280
2020 Evaluation 7 93 90
2020 Data sciences 16 84 30
2020 Policy 12 88 100
2020 Project management 12 88 195
2020 Other services to the public 19 81 355
2020 None of the above 23 77 1355
2019 Client contact centre 24 76 140
2019 Health care practitioners 25 75 700
2019 Compliance, inspection and enforcement 22 78 180
2019 Communications or public affairs 12 88 65
2019 Access to information and privacy 8 92 55
2019 Security 34 66 2050
2019 Science and technology 17 83 25
2019 Legal services 32 68 40
2019 Administration and operations 19 81 1390
2019 Human resources 15 85 445
2019 Financial management 12 88 320
2019 Procurement 19 81 85
2019 Real property 31 69 85
2019 Material management 27 73 155
2019 Information management 13 87 165
2019 Information technology 11 89 240
2019 Evaluation 20 80 85
2019 Policy 16 84 95
2019 Project management 17 83 175
2019 Other services to the public 20 80 325
2019 None of the above 27 73 1385

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 49 51 30
2024 Health care practitioners 62 38 150
2024 Intelligence analysts 63 37 10
2024 Compliance, inspection and enforcement 61 39 30
2024 Security 55 45 440
2024 Administration and operations 51 49 220
2024 Human resources 38 62 50
2024 Financial management 49 51 25
2024 Procurement 68 32 15
2024 Real property 36 64 15
2024 Material management 65 35 25
2024 Information management 58 42 15
2024 Information technology 40 60 25
2024 Evaluation 50 50 25
2024 Policy 67 33 15
2024 Project management 53 47 35
2024 Other services to the public 56 44 70
2024 None of the above 54 46 225
2022 Client contact centre 53 47 30
2022 Health care practitioners 59 41 135
2022 Compliance, inspection and enforcement 45 55 45
2022 Access to information and privacy 36 64 10
2022 Security 59 41 465
2022 Administration and operations 54 46 195
2022 Human resources 34 66 35
2022 Financial management 50 50 25
2022 Procurement 79 21 15
2022 Real property 18 82 10
2022 Material management 41 59 30
2022 Information management 51 49 15
2022 Information technology 49 51 20
2022 Evaluation 46 54 15
2022 Policy 67 33 20
2022 Project management 37 63 30
2022 Other services to the public 50 50 55
2022 None of the above 53 47 195
2020 Client contact centre 54 46 30
2020 Health care practitioners 67 33 175
2020 Compliance, inspection and enforcement 33 67 35
2020 Security 60 40 555
2020 Administration and operations 53 47 255
2020 Human resources 48 52 40
2020 Financial management 58 42 35
2020 Procurement 61 39 15
2020 Real property 25 75 20
2020 Material management 29 71 30
2020 Information management 47 53 15
2020 Information technology 46 54 25
2020 Policy 45 55 10
2020 Project management 39 61 25
2020 Other services to the public 59 41 65
2020 None of the above 55 45 280
2019 Client contact centre 48 52 30
2019 Health care practitioners 61 39 175
2019 Compliance, inspection and enforcement 47 53 35
2019 Security 58 42 635
2019 Administration and operations 51 49 250
2019 Human resources 59 41 65
2019 Financial management 34 66 35
2019 Procurement 49 51 15
2019 Real property 47 53 25
2019 Material management 69 31 40
2019 Information management 66 34 20
2019 Information technology 34 66 25
2019 Evaluation 48 52 15
2019 Policy 44 56 10
2019 Project management 39 61 30
2019 Other services to the public 58 42 70
2019 None of the above 58 42 350

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 82 18 30
2024 Health care practitioners 41 59 150
2024 Intelligence analysts 49 51 10
2024 Compliance, inspection and enforcement 67 33 30
2024 Communications or public affairs 57 43 10
2024 Security 70 30 440
2024 Legal services 55 45 10
2024 Administration and operations 52 48 220
2024 Human resources 63 37 50
2024 Financial management 60 40 25
2024 Procurement 45 55 15
2024 Real property 34 66 15
2024 Material management 30 70 25
2024 Information management 44 56 15
2024 Information technology 38 62 25
2024 Evaluation 59 41 25
2024 Policy 53 47 15
2024 Project management 60 40 35
2024 Other services to the public 47 53 70
2024 None of the above 54 46 225
2022 Client contact centre 58 42 30
2022 Health care practitioners 57 43 135
2022 Compliance, inspection and enforcement 66 34 45
2022 Access to information and privacy 83 17 10
2022 Security 62 38 465
2022 Administration and operations 49 51 195
2022 Human resources 56 44 35
2022 Financial management 39 61 25
2022 Procurement 27 73 15
2022 Real property 45 55 10
2022 Material management 61 39 30
2022 Information management 75 25 15
2022 Information technology 50 50 20
2022 Evaluation 63 37 15
2022 Policy 42 58 20
2022 Project management 74 26 30
2022 Other services to the public 54 46 55
2022 None of the above 53 47 195
2020 Client contact centre 61 39 30
2020 Health care practitioners 48 52 175
2020 Compliance, inspection and enforcement 67 33 35
2020 Security 65 35 555
2020 Administration and operations 56 44 255
2020 Human resources 46 54 40
2020 Financial management 47 53 35
2020 Procurement 52 48 15
2020 Real property 56 44 20
2020 Material management 60 40 30
2020 Information management 69 31 15
2020 Information technology 54 46 25
2020 Policy 58 42 10
2020 Project management 67 33 25
2020 Other services to the public 53 47 65
2020 None of the above 57 43 280
2019 Client contact centre 69 31 30
2019 Health care practitioners 53 47 175
2019 Compliance, inspection and enforcement 58 42 35
2019 Security 70 30 635
2019 Administration and operations 57 43 250
2019 Human resources 63 37 65
2019 Financial management 62 38 35
2019 Procurement 63 37 15
2019 Real property 53 47 25
2019 Material management 45 55 40
2019 Information management 65 35 20
2019 Information technology 71 29 25
2019 Project management 65 35 30
2019 Other services to the public 63 37 70
2019 None of the above 62 38 350

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 150
2024 Security 7 93 440
2024 Administration and operations 14 86 220
2024 Evaluation 0 100 25
2024 Policy 0 100 15
2024 Project management 12 88 35
2024 Other services to the public 6 94 70
2024 None of the above 8 92 225
2022 Client contact centre 0 100 30
2022 Health care practitioners 5 95 135
2022 Compliance, inspection and enforcement 9 91 45
2022 Access to information and privacy 0 100 10
2022 Security 6 94 465
2022 Administration and operations 16 84 195
2022 Human resources 25 75 35
2022 Financial management 15 85 25
2022 Procurement 7 93 15
2022 Real property 37 63 10
2022 Material management 7 93 30
2022 Information management 6 94 15
2022 Information technology 5 95 20
2022 Evaluation 0 100 15
2022 Policy 8 92 20
2022 Project management 29 71 30
2022 Other services to the public 9 91 55
2022 None of the above 8 92 195
2020 Health care practitioners 12 88 175
2020 Security 9 91 555
2020 Administration and operations 15 85 255
2020 Human resources 22 78 40
2020 Financial management 13 87 35
2020 Real property 23 77 20
2020 None of the above 6 94 280
2019 Health care practitioners 7 93 175
2019 Compliance, inspection and enforcement 13 87 35
2019 Security 12 88 635
2019 Legal services 0 100 10
2019 Administration and operations 12 88 250
2019 Human resources 21 79 65
2019 Real property 23 77 25
2019 Information management 0 100 20
2019 Project management 19 81 30
2019 Other services to the public 9 91 70
2019 None of the above 8 92 350

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 47 53 30
2024 Health care practitioners 24 76 150
2024 Compliance, inspection and enforcement 22 78 30
2024 Communications or public affairs 0 100 10
2024 Security 44 56 440
2024 Administration and operations 20 80 220
2024 Human resources 0 100 50
2024 Financial management 0 100 25
2024 Procurement 0 100 15
2024 Information management 0 100 15
2024 Project management 0 100 35
2024 Other services to the public 23 77 70
2024 None of the above 24 76 225
2022 Client contact centre 20 80 30
2022 Health care practitioners 35 65 135
2022 Compliance, inspection and enforcement 23 77 45
2022 Access to information and privacy 0 100 10
2022 Security 42 58 465
2022 Administration and operations 13 87 195
2022 Human resources 19 81 35
2022 Financial management 0 100 25
2022 Procurement 37 63 15
2022 Real property 0 100 10
2022 Material management 30 70 30
2022 Information management 9 91 15
2022 Information technology 4 96 20
2022 Evaluation 26 74 15
2022 Policy 11 89 20
2022 Project management 8 92 30
2022 Other services to the public 21 79 55
2022 None of the above 23 77 195
2020 Client contact centre 24 76 30
2020 Health care practitioners 25 75 175
2020 Compliance, inspection and enforcement 32 68 35
2020 Security 40 60 555
2020 Administration and operations 12 88 255
2020 Human resources 0 100 40
2020 Material management 17 83 30
2020 Information management 0 100 15
2020 Other services to the public 27 73 65
2020 None of the above 27 73 280
2019 Client contact centre 33 67 30
2019 Health care practitioners 28 72 175
2019 Compliance, inspection and enforcement 39 61 35
2019 Security 48 52 635
2019 Administration and operations 11 89 250
2019 Information management 0 100 20
2019 Other services to the public 19 81 70
2019 None of the above 26 74 350

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 9 91 150
2024 Security 13 87 440
2024 Administration and operations 11 89 220
2024 Project management 16 84 35
2024 Other services to the public 14 86 70
2024 None of the above 14 86 225
2022 Client contact centre 0 100 30
2022 Health care practitioners 10 90 135
2022 Compliance, inspection and enforcement 6 94 45
2022 Access to information and privacy 21 79 10
2022 Security 9 91 465
2022 Administration and operations 8 92 195
2022 Human resources 0 100 35
2022 Financial management 10 90 25
2022 Procurement 10 90 15
2022 Real property 30 70 10
2022 Material management 17 83 30
2022 Information management 0 100 15
2022 Information technology 10 90 20
2022 Evaluation 19 81 15
2022 Policy 19 81 20
2022 Project management 3 97 30
2022 Other services to the public 8 92 55
2022 None of the above 13 87 195
2020 Client contact centre 0 100 30
2020 Health care practitioners 15 85 175
2020 Security 11 89 555
2020 Legal services 0 100 10
2020 Administration and operations 8 92 255
2020 Material management 14 86 30
2020 Policy 0 100 10
2020 Other services to the public 14 86 65
2020 None of the above 14 86 280
2019 Client contact centre 0 100 30
2019 Health care practitioners 14 86 175
2019 Compliance, inspection and enforcement 0 100 35
2019 Security 12 88 635
2019 Administration and operations 8 92 250
2019 Human resources 11 89 65
2019 Procurement 0 100 15
2019 Real property 21 79 25
2019 Information management 0 100 20
2019 Policy 0 100 10
2019 Other services to the public 10 90 70
2019 None of the above 12 88 350

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 10
2024 Security 17 83 440
2024 Legal services 0 100 10
2024 Administration and operations 6 94 220
2024 Human resources 0 100 50
2024 Procurement 0 100 15
2024 Real property 0 100 15
2024 Information management 0 100 15
2024 Evaluation 0 100 25
2024 Policy 0 100 15
2024 Project management 0 100 35
2024 None of the above 7 93 225
2022 Client contact centre 6 94 30
2022 Health care practitioners 2 98 135
2022 Compliance, inspection and enforcement 7 93 45
2022 Access to information and privacy 0 100 10
2022 Security 12 88 465
2022 Administration and operations 7 93 195
2022 Human resources 0 100 35
2022 Financial management 4 96 25
2022 Procurement 0 100 15
2022 Real property 0 100 10
2022 Material management 13 87 30
2022 Information management 4 96 15
2022 Information technology 4 96 20
2022 Evaluation 0 100 15
2022 Policy 4 96 20
2022 Project management 0 100 30
2022 Other services to the public 10 90 55
2022 None of the above 9 91 195
2020 Health care practitioners 5 95 175
2020 Security 14 86 555
2020 Administration and operations 3 97 255
2020 Human resources 0 100 40
2020 Financial management 0 100 35
2020 Procurement 0 100 15
2020 Real property 0 100 20
2020 Material management 0 100 30
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Policy 0 100 10
2020 Project management 0 100 25
2020 Other services to the public 15 85 65
2020 None of the above 12 88 280
2019 Security 18 82 635
2019 Administration and operations 2 98 250
2019 Financial management 0 100 35
2019 Procurement 0 100 15
2019 Information management 0 100 20
2019 Information technology 0 100 25
2019 Evaluation 0 100 15
2019 Policy 0 100 10
2019 Project management 0 100 30
2019 None of the above 10 90 350

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 10
2024 Security 6 94 440
2024 Legal services 0 100 10
2024 Administration and operations 4 96 220
2024 Procurement 0 100 15
2024 Real property 0 100 15
2024 Material management 0 100 25
2024 Information management 0 100 15
2024 Project management 0 100 35
2024 None of the above 7 93 225
2022 Client contact centre 3 97 30
2022 Health care practitioners 1 99 135
2022 Compliance, inspection and enforcement 4 96 45
2022 Access to information and privacy 17 83 10
2022 Security 3 97 465
2022 Administration and operations 4 96 195
2022 Human resources 9 91 35
2022 Financial management 8 92 25
2022 Procurement 5 95 15
2022 Real property 0 100 10
2022 Material management 2 98 30
2022 Information management 0 100 15
2022 Information technology 0 100 20
2022 Evaluation 0 100 15
2022 Policy 0 100 20
2022 Project management 0 100 30
2022 Other services to the public 1 99 55
2022 None of the above 7 93 195
2020 Client contact centre 0 100 30
2020 Health care practitioners 3 97 175
2020 Security 3 97 555
2020 Legal services 0 100 10
2020 Administration and operations 5 95 255
2020 Financial management 0 100 35
2020 Real property 0 100 20
2020 Information management 0 100 15
2020 Policy 0 100 10
2020 Other services to the public 0 100 65
2020 None of the above 3 97 280
2019 Client contact centre 0 100 30
2019 Health care practitioners 4 96 175
2019 Security 6 94 635
2019 Legal services 0 100 10
2019 Administration and operations 3 97 250
2019 Evaluation 0 100 15
2019 Policy 0 100 10
2019 Other services to the public 12 88 70
2019 None of the above 5 95 350

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 30
2024 Health care practitioners 44 56 150
2024 Intelligence analysts 51 49 10
2024 Compliance, inspection and enforcement 58 42 30
2024 Security 53 47 440
2024 Legal services 86 14 10
2024 Administration and operations 38 62 220
2024 Human resources 29 71 50
2024 Financial management 17 83 25
2024 Procurement 45 55 15
2024 Real property 33 67 15
2024 Material management 35 65 25
2024 Information management 53 47 15
2024 Information technology 49 51 25
2024 Evaluation 25 75 25
2024 Project management 23 77 35
2024 Other services to the public 50 50 70
2024 None of the above 44 56 225
2022 Client contact centre 22 78 30
2022 Health care practitioners 40 60 135
2022 Compliance, inspection and enforcement 41 59 45
2022 Access to information and privacy 13 87 10
2022 Security 46 54 465
2022 Administration and operations 34 66 195
2022 Human resources 26 74 35
2022 Financial management 51 49 25
2022 Procurement 32 68 15
2022 Real property 57 43 10
2022 Material management 39 61 30
2022 Information management 48 52 15
2022 Information technology 13 87 20
2022 Evaluation 24 76 15
2022 Policy 42 58 20
2022 Project management 38 62 30
2022 Other services to the public 34 66 55
2022 None of the above 40 60 195
2020 Client contact centre 38 62 30
2020 Health care practitioners 46 54 175
2020 Compliance, inspection and enforcement 30 70 35
2020 Security 47 53 555
2020 Administration and operations 34 66 255
2020 Human resources 36 64 40
2020 Financial management 29 71 35
2020 Procurement 39 61 15
2020 Real property 42 58 20
2020 Material management 56 44 30
2020 Information technology 41 59 25
2020 Project management 21 79 25
2020 Other services to the public 38 62 65
2020 None of the above 41 59 280
2019 Client contact centre 31 69 30
2019 Health care practitioners 44 56 175
2019 Compliance, inspection and enforcement 54 46 35
2019 Security 52 48 625
2019 Administration and operations 36 64 250
2019 Human resources 36 64 65
2019 Financial management 24 76 35
2019 Real property 50 50 25
2019 Material management 51 49 35
2019 Information management 41 59 20
2019 Information technology 31 69 25
2019 Project management 29 71 30
2019 Other services to the public 39 61 70
2019 None of the above 38 62 350

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 58 42 30
2024 Health care practitioners 39 61 150
2024 Compliance, inspection and enforcement 53 47 30
2024 Security 46 54 440
2024 Administration and operations 35 65 220
2024 Human resources 50 50 50
2024 Financial management 30 70 25
2024 Procurement 61 39 15
2024 Real property 44 56 15
2024 Material management 44 56 25
2024 Information management 36 64 15
2024 Information technology 27 73 25
2024 Evaluation 64 36 25
2024 Policy 31 69 15
2024 Project management 42 58 35
2024 Other services to the public 35 65 70
2024 None of the above 38 62 225
2022 Client contact centre 63 37 30
2022 Health care practitioners 35 65 135
2022 Compliance, inspection and enforcement 33 67 45
2022 Access to information and privacy 47 53 10
2022 Security 37 63 465
2022 Administration and operations 35 65 195
2022 Human resources 34 66 35
2022 Financial management 37 63 25
2022 Procurement 14 86 15
2022 Real property 19 81 10
2022 Material management 34 66 30
2022 Information management 36 64 15
2022 Information technology 17 83 20
2022 Evaluation 30 70 15
2022 Policy 49 51 20
2022 Project management 50 50 30
2022 Other services to the public 46 54 55
2022 None of the above 39 61 195
2020 Client contact centre 44 56 30
2020 Health care practitioners 39 61 175
2020 Compliance, inspection and enforcement 46 54 35
2020 Security 42 58 555
2020 Administration and operations 38 62 255
2020 Human resources 17 83 40
2020 Financial management 37 63 35
2020 Procurement 38 62 15
2020 Real property 58 42 20
2020 Material management 51 49 30
2020 Information management 43 57 15
2020 Information technology 50 50 25
2020 Policy 58 42 10
2020 Project management 33 67 25
2020 Other services to the public 37 63 65
2020 None of the above 41 59 280
2019 Client contact centre 53 47 30
2019 Health care practitioners 43 57 175
2019 Compliance, inspection and enforcement 36 64 35
2019 Security 39 61 625
2019 Administration and operations 37 63 250
2019 Human resources 47 53 65
2019 Financial management 29 71 35
2019 Procurement 47 53 15
2019 Real property 34 66 25
2019 Material management 43 57 35
2019 Information management 29 71 20
2019 Information technology 27 73 25
2019 Evaluation 47 53 15
2019 Project management 34 66 30
2019 Other services to the public 43 57 70
2019 None of the above 45 55 350

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 39 30
2024 Health care practitioners 49 51 150
2024 Intelligence analysts 82 18 10
2024 Compliance, inspection and enforcement 49 51 30
2024 Security 57 43 440
2024 Legal services 92 8 10
2024 Administration and operations 46 54 220
2024 Human resources 46 54 50
2024 Financial management 53 47 25
2024 Procurement 60 40 15
2024 Real property 32 68 15
2024 Material management 40 60 25
2024 Information management 51 49 15
2024 Information technology 35 65 25
2024 Evaluation 49 51 25
2024 Policy 65 35 15
2024 Project management 43 57 35
2024 Other services to the public 51 49 70
2024 None of the above 47 53 225
2022 Client contact centre 54 46 30
2022 Health care practitioners 57 43 135
2022 Compliance, inspection and enforcement 45 55 45
2022 Access to information and privacy 62 38 10
2022 Security 51 49 465
2022 Administration and operations 52 48 195
2022 Human resources 32 68 35
2022 Financial management 51 49 25
2022 Procurement 70 30 15
2022 Real property 45 55 10
2022 Material management 28 72 30
2022 Information management 54 46 15
2022 Information technology 28 72 20
2022 Evaluation 34 66 15
2022 Policy 44 56 20
2022 Project management 62 38 30
2022 Other services to the public 49 51 55
2022 None of the above 52 48 195
2020 Client contact centre 30 70 30
2020 Health care practitioners 53 47 175
2020 Compliance, inspection and enforcement 55 45 35
2020 Security 53 47 555
2020 Administration and operations 52 48 255
2020 Human resources 54 46 40
2020 Financial management 35 65 35
2020 Procurement 60 40 15
2020 Real property 37 63 20
2020 Material management 42 58 30
2020 Information management 42 58 15
2020 Information technology 50 50 25
2020 Policy 58 42 10
2020 Project management 44 56 25
2020 Other services to the public 37 63 65
2020 None of the above 52 48 280
2019 Client contact centre 54 46 30
2019 Health care practitioners 47 53 175
2019 Compliance, inspection and enforcement 52 48 35
2019 Security 53 47 625
2019 Administration and operations 46 54 250
2019 Human resources 51 49 65
2019 Financial management 51 49 35
2019 Procurement 57 43 15
2019 Real property 46 54 25
2019 Material management 34 66 35
2019 Information management 45 55 20
2019 Information technology 46 54 25
2019 Evaluation 36 64 15
2019 Policy 58 42 10
2019 Project management 22 78 30
2019 Other services to the public 51 49 70
2019 None of the above 50 50 350

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 62 38 30
2024 Health care practitioners 41 59 150
2024 Compliance, inspection and enforcement 57 43 30
2024 Communications or public affairs 52 48 10
2024 Security 51 49 440
2024 Legal services 64 36 10
2024 Administration and operations 33 67 220
2024 Human resources 31 69 50
2024 Financial management 38 62 25
2024 Procurement 36 64 15
2024 Real property 42 58 15
2024 Information management 61 39 15
2024 Information technology 32 68 25
2024 Evaluation 50 50 25
2024 Policy 31 69 15
2024 Project management 39 61 35
2024 Other services to the public 38 62 70
2024 None of the above 40 60 225
2022 Client contact centre 42 58 30
2022 Health care practitioners 38 62 135
2022 Compliance, inspection and enforcement 48 52 45
2022 Access to information and privacy 51 49 10
2022 Security 54 46 465
2022 Administration and operations 35 65 195
2022 Human resources 38 62 35
2022 Financial management 39 61 25
2022 Procurement 57 43 15
2022 Real property 40 60 10
2022 Material management 15 85 30
2022 Information management 22 78 15
2022 Information technology 34 66 20
2022 Evaluation 10 90 15
2022 Policy 48 52 20
2022 Project management 45 55 30
2022 Other services to the public 50 50 55
2022 None of the above 39 61 195
2020 Client contact centre 41 59 30
2020 Health care practitioners 44 56 175
2020 Compliance, inspection and enforcement 57 43 35
2020 Security 47 53 555
2020 Administration and operations 35 65 255
2020 Human resources 52 48 40
2020 Financial management 46 54 35
2020 Procurement 36 64 15
2020 Real property 31 69 20
2020 Material management 47 53 30
2020 Information management 58 42 15
2020 Information technology 49 51 25
2020 Policy 40 60 10
2020 Project management 41 59 25
2020 Other services to the public 39 61 65
2020 None of the above 47 53 280
2019 Client contact centre 50 50 30
2019 Health care practitioners 39 61 175
2019 Compliance, inspection and enforcement 45 55 35
2019 Security 49 51 625
2019 Administration and operations 36 64 250
2019 Human resources 34 66 65
2019 Financial management 33 67 35
2019 Procurement 40 60 15
2019 Real property 42 58 25
2019 Material management 41 59 35
2019 Information management 41 59 20
2019 Information technology 42 58 25
2019 Project management 37 63 30
2019 Other services to the public 48 52 70
2019 None of the above 46 54 350

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 30
2024 Health care practitioners 28 72 150
2024 Compliance, inspection and enforcement 43 57 30
2024 Security 34 66 440
2024 Legal services 56 44 10
2024 Administration and operations 28 72 220
2024 Human resources 39 61 50
2024 Financial management 34 66 25
2024 Real property 46 54 15
2024 Material management 42 58 25
2024 Information management 29 71 15
2024 Information technology 25 75 25
2024 Evaluation 23 77 25
2024 Project management 49 51 35
2024 Other services to the public 30 70 70
2024 None of the above 33 67 225
2022 Client contact centre 48 52 30
2022 Health care practitioners 41 59 135
2022 Compliance, inspection and enforcement 23 77 45
2022 Access to information and privacy 68 32 10
2022 Security 33 67 465
2022 Administration and operations 25 75 195
2022 Human resources 17 83 35
2022 Financial management 51 49 25
2022 Procurement 20 80 15
2022 Real property 39 61 10
2022 Material management 23 77 30
2022 Information management 38 62 15
2022 Information technology 30 70 20
2022 Evaluation 14 86 15
2022 Policy 37 63 20
2022 Project management 37 63 30
2022 Other services to the public 39 61 55
2022 None of the above 30 70 195
2020 Client contact centre 32 68 30
2020 Health care practitioners 37 63 175
2020 Compliance, inspection and enforcement 52 48 35
2020 Security 33 67 555
2020 Administration and operations 34 66 255
2020 Human resources 40 60 40
2020 Financial management 37 63 35
2020 Real property 35 65 20
2020 Material management 44 56 30
2020 Information management 49 51 15
2020 Information technology 37 63 25
2020 Project management 32 68 25
2020 Other services to the public 31 69 65
2020 None of the above 29 71 280
2019 Client contact centre 24 76 30
2019 Health care practitioners 39 61 175
2019 Compliance, inspection and enforcement 45 55 35
2019 Security 34 66 625
2019 Administration and operations 28 72 250
2019 Human resources 45 55 65
2019 Financial management 26 74 35
2019 Real property 34 66 25
2019 Material management 27 73 35
2019 Information management 25 75 20
2019 Evaluation 36 64 15
2019 Project management 22 78 30
2019 Other services to the public 34 66 70
2019 None of the above 35 65 350

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 82 18 30
2024 Health care practitioners 58 42 150
2024 Intelligence analysts 72 28 10
2024 Compliance, inspection and enforcement 73 27 30
2024 Communications or public affairs 52 48 10
2024 Security 68 32 440
2024 Legal services 77 23 10
2024 Administration and operations 61 39 220
2024 Human resources 51 49 50
2024 Financial management 58 42 25
2024 Procurement 55 45 15
2024 Real property 43 57 15
2024 Material management 52 48 25
2024 Information management 66 34 15
2024 Information technology 77 23 25
2024 Evaluation 47 53 25
2024 Policy 64 36 15
2024 Project management 56 44 35
2024 Other services to the public 57 43 70
2024 None of the above 59 41 225
2022 Client contact centre 68 32 30
2022 Health care practitioners 59 41 135
2022 Compliance, inspection and enforcement 64 36 45
2022 Access to information and privacy 51 49 10
2022 Security 68 32 465
2022 Administration and operations 56 44 195
2022 Human resources 54 46 35
2022 Financial management 64 36 25
2022 Procurement 70 30 15
2022 Real property 46 54 10
2022 Material management 60 40 30
2022 Information management 71 29 15
2022 Information technology 52 48 20
2022 Evaluation 50 50 15
2022 Policy 52 48 20
2022 Project management 61 39 30
2022 Other services to the public 63 37 55
2022 None of the above 57 43 195
2020 Client contact centre 56 44 30
2020 Health care practitioners 61 39 175
2020 Compliance, inspection and enforcement 51 49 35
2020 Security 65 35 555
2020 Administration and operations 55 45 255
2020 Human resources 50 50 40
2020 Financial management 52 48 35
2020 Procurement 65 35 15
2020 Real property 60 40 20
2020 Material management 46 54 30
2020 Information management 53 47 15
2020 Information technology 71 29 25
2020 Project management 58 42 25
2020 Other services to the public 63 37 65
2020 None of the above 60 40 280
2019 Client contact centre 71 29 30
2019 Health care practitioners 62 38 175
2019 Compliance, inspection and enforcement 81 19 35
2019 Security 64 36 625
2019 Legal services 45 55 10
2019 Administration and operations 55 45 250
2019 Human resources 56 44 65
2019 Financial management 44 56 35
2019 Procurement 44 56 15
2019 Real property 70 30 25
2019 Material management 52 48 35
2019 Information management 61 39 20
2019 Information technology 50 50 25
2019 Evaluation 54 46 15
2019 Policy 69 31 10
2019 Project management 56 44 30
2019 Other services to the public 65 35 70
2019 None of the above 60 40 350

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 55 45 30
2024 Health care practitioners 45 55 150
2024 Compliance, inspection and enforcement 51 49 30
2024 Security 55 45 440
2024 Legal services 58 42 10
2024 Administration and operations 43 57 220
2024 Human resources 43 57 50
2024 Financial management 49 51 25
2024 Procurement 47 53 15
2024 Real property 37 63 15
2024 Material management 35 65 25
2024 Information management 35 65 15
2024 Information technology 34 66 25
2024 Project management 40 60 35
2024 Other services to the public 38 62 70
2024 None of the above 48 52 225
2022 Client contact centre 39 61 30
2022 Health care practitioners 44 56 135
2022 Compliance, inspection and enforcement 29 71 45
2022 Access to information and privacy 57 43 10
2022 Security 52 48 465
2022 Administration and operations 42 58 195
2022 Human resources 48 52 35
2022 Financial management 43 57 25
2022 Procurement 37 63 15
2022 Real property 46 54 10
2022 Material management 15 85 30
2022 Information management 30 70 15
2022 Information technology 33 67 20
2022 Evaluation 30 70 15
2022 Policy 40 60 20
2022 Project management 31 69 30
2022 Other services to the public 55 45 55
2022 None of the above 43 57 195
2020 Client contact centre 47 53 30
2020 Health care practitioners 49 51 175
2020 Compliance, inspection and enforcement 27 73 35
2020 Security 55 45 555
2020 Legal services 49 51 10
2020 Administration and operations 41 59 255
2020 Human resources 35 65 40
2020 Financial management 52 48 35
2020 Procurement 40 60 15
2020 Real property 49 51 20
2020 Material management 33 67 30
2020 Information management 40 60 15
2020 Information technology 53 47 25
2020 Project management 32 68 25
2020 Other services to the public 39 61 65
2020 None of the above 47 53 280
2019 Client contact centre 52 48 30
2019 Health care practitioners 47 53 175
2019 Compliance, inspection and enforcement 53 47 35
2019 Security 50 50 625
2019 Administration and operations 35 65 250
2019 Human resources 40 60 65
2019 Financial management 22 78 35
2019 Procurement 37 63 15
2019 Real property 46 54 25
2019 Material management 35 65 35
2019 Information management 26 74 20
2019 Information technology 26 74 25
2019 Evaluation 29 71 15
2019 Policy 48 52 10
2019 Project management 26 74 30
2019 Other services to the public 53 47 70
2019 None of the above 42 58 350

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 5 95 150
2024 Communications or public affairs 0 100 10
2024 Security 20 80 440
2024 Legal services 0 100 10
2024 Financial management 0 100 25
2024 Procurement 0 100 15
2024 Real property 0 100 15
2024 Material management 0 100 25
2024 Information technology 0 100 25
2024 Evaluation 0 100 25
2024 Policy 0 100 15
2024 Project management 0 100 35
2022 Client contact centre 0 100 30
2022 Health care practitioners 3 97 135
2022 Compliance, inspection and enforcement 11 89 45
2022 Access to information and privacy 0 100 10
2022 Security 11 89 465
2022 Administration and operations 0 100 195
2022 Human resources 0 100 35
2022 Financial management 4 96 25
2022 Procurement 0 100 15
2022 Real property 0 100 10
2022 Material management 0 100 30
2022 Information management 0 100 15
2022 Information technology 0 100 20
2022 Evaluation 0 100 15
2022 Policy 0 100 20
2022 Project management 0 100 30
2022 Other services to the public 1 99 55
2022 None of the above 7 93 195
2020 Client contact centre 0 100 30
2020 Compliance, inspection and enforcement 0 100 35
2020 Security 11 89 555
2020 Legal services 0 100 10
2020 Financial management 0 100 35
2020 Material management 0 100 30
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Policy 0 100 10
2020 Project management 0 100 25
2020 None of the above 5 95 280
2019 Health care practitioners 4 96 175
2019 Security 12 88 625
2019 Legal services 0 100 10
2019 Financial management 0 100 35
2019 Real property 0 100 25
2019 Material management 0 100 35
2019 Information management 0 100 20
2019 Information technology 0 100 25
2019 Project management 0 100 30
2019 None of the above 5 95 350

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 18 82 150
2024 Compliance, inspection and enforcement 41 59 30
2024 Communications or public affairs 0 100 10
2024 Security 24 76 440
2024 Administration and operations 14 86 220
2024 Financial management 0 100 25
2024 Procurement 0 100 15
2024 Other services to the public 10 90 70
2024 None of the above 12 88 225
2022 Client contact centre 1 99 30
2022 Health care practitioners 14 86 135
2022 Compliance, inspection and enforcement 4 96 45
2022 Access to information and privacy 0 100 10
2022 Security 19 81 465
2022 Administration and operations 10 90 195
2022 Human resources 9 91 35
2022 Financial management 0 100 25
2022 Procurement 6 94 15
2022 Real property 0 100 10
2022 Material management 9 91 30
2022 Information management 0 100 15
2022 Information technology 13 87 20
2022 Evaluation 35 65 15
2022 Policy 0 100 20
2022 Project management 6 94 30
2022 Other services to the public 6 94 55
2022 None of the above 16 84 195
2020 Health care practitioners 10 90 175
2020 Security 18 82 555
2020 Legal services 0 100 10
2020 Administration and operations 5 95 255
2020 Real property 0 100 20
2020 Policy 0 100 10
2020 Project management 0 100 25
2020 Other services to the public 11 89 65
2020 None of the above 16 84 280
2019 Health care practitioners 12 88 175
2019 Compliance, inspection and enforcement 25 75 35
2019 Security 21 79 625
2019 Administration and operations 7 93 250
2019 Human resources 8 92 65
2019 Other services to the public 17 83 70
2019 None of the above 13 87 350

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 17 83 150
2024 Compliance, inspection and enforcement 42 58 30
2024 Security 37 63 440
2024 Administration and operations 16 84 220
2024 Human resources 11 89 50
2024 Information technology 27 73 25
2024 Other services to the public 17 83 70
2024 None of the above 20 80 225
2022 Client contact centre 17 83 30
2022 Health care practitioners 17 83 135
2022 Compliance, inspection and enforcement 11 89 45
2022 Access to information and privacy 35 65 10
2022 Security 31 69 465
2022 Administration and operations 12 88 195
2022 Human resources 16 84 35
2022 Financial management 4 96 25
2022 Procurement 6 94 15
2022 Real property 11 89 10
2022 Material management 19 81 30
2022 Information management 14 86 15
2022 Information technology 10 90 20
2022 Evaluation 11 89 15
2022 Policy 17 83 20
2022 Project management 7 93 30
2022 Other services to the public 30 70 55
2022 None of the above 17 83 195
2020 Client contact centre 18 82 30
2020 Health care practitioners 19 81 175
2020 Compliance, inspection and enforcement 23 77 35
2020 Security 27 73 555
2020 Legal services 0 100 10
2020 Administration and operations 13 87 255
2020 Human resources 11 89 40
2020 Real property 28 72 20
2020 Material management 20 80 30
2020 Other services to the public 21 79 65
2020 None of the above 17 83 280
2019 Health care practitioners 14 86 175
2019 Compliance, inspection and enforcement 31 69 35
2019 Security 31 69 625
2019 Administration and operations 14 86 250
2019 Human resources 13 87 65
2019 Procurement 0 100 15
2019 Real property 26 74 25
2019 Material management 16 84 35
2019 Information management 0 100 20
2019 Other services to the public 13 87 70
2019 None of the above 17 83 350

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 77 23 30
2024 Health care practitioners 50 50 150
2024 Intelligence analysts 77 23 10
2024 Compliance, inspection and enforcement 62 38 30
2024 Communications or public affairs 54 46 10
2024 Security 68 32 440
2024 Legal services 55 45 10
2024 Administration and operations 53 47 220
2024 Human resources 54 46 50
2024 Financial management 60 40 25
2024 Procurement 43 57 15
2024 Real property 46 54 15
2024 Material management 42 58 25
2024 Information management 38 62 15
2024 Information technology 50 50 25
2024 Evaluation 35 65 25
2024 Policy 76 24 15
2024 Project management 61 39 35
2024 Other services to the public 52 48 70
2024 None of the above 61 39 225
2022 Client contact centre 57 43 30
2022 Health care practitioners 56 44 135
2022 Compliance, inspection and enforcement 55 45 45
2022 Access to information and privacy 81 19 10
2022 Security 64 36 465
2022 Administration and operations 48 52 195
2022 Human resources 32 68 35
2022 Financial management 54 46 25
2022 Procurement 35 65 15
2022 Real property 62 38 10
2022 Material management 44 56 30
2022 Information management 42 58 15
2022 Information technology 32 68 20
2022 Evaluation 25 75 15
2022 Policy 60 40 20
2022 Project management 79 21 30
2022 Other services to the public 52 48 55
2022 None of the above 52 48 195
2020 Client contact centre 45 55 30
2020 Health care practitioners 51 49 175
2020 Compliance, inspection and enforcement 70 30 35
2020 Security 65 35 555
2020 Administration and operations 56 44 255
2020 Human resources 38 62 40
2020 Financial management 60 40 35
2020 Procurement 35 65 15
2020 Real property 54 46 20
2020 Material management 58 42 30
2020 Information management 62 38 15
2020 Information technology 59 41 25
2020 Policy 50 50 10
2020 Project management 28 72 25
2020 Other services to the public 61 39 65
2020 None of the above 53 47 280
2019 Client contact centre 50 50 30
2019 Health care practitioners 43 57 175
2019 Compliance, inspection and enforcement 46 54 35
2019 Security 60 40 625
2019 Administration and operations 46 54 250
2019 Human resources 59 41 65
2019 Financial management 60 40 35
2019 Procurement 56 44 15
2019 Real property 48 52 25
2019 Material management 54 46 35
2019 Information management 56 44 20
2019 Information technology 46 54 25
2019 Project management 47 53 30
2019 Other services to the public 62 38 70
2019 None of the above 50 50 350

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 30
2024 Health care practitioners 25 75 150
2024 Compliance, inspection and enforcement 50 50 30
2024 Security 47 53 440
2024 Administration and operations 26 74 220
2024 Human resources 10 90 50
2024 Financial management 21 79 25
2024 Material management 21 79 25
2024 Information technology 25 75 25
2024 Policy 58 42 15
2024 Project management 16 84 35
2024 Other services to the public 38 62 70
2024 None of the above 32 68 225
2022 Client contact centre 27 73 30
2022 Health care practitioners 33 67 135
2022 Compliance, inspection and enforcement 30 70 45
2022 Access to information and privacy 0 100 10
2022 Security 41 59 465
2022 Administration and operations 20 80 195
2022 Human resources 23 77 35
2022 Financial management 27 73 25
2022 Procurement 33 67 15
2022 Real property 28 72 10
2022 Material management 40 60 30
2022 Information management 20 80 15
2022 Information technology 13 87 20
2022 Evaluation 15 85 15
2022 Policy 36 64 20
2022 Project management 23 77 30
2022 Other services to the public 33 67 55
2022 None of the above 25 75 195
2020 Client contact centre 20 80 30
2020 Health care practitioners 35 65 175
2020 Compliance, inspection and enforcement 25 75 35
2020 Security 41 59 555
2020 Administration and operations 24 76 255
2020 Human resources 21 79 40
2020 Procurement 44 56 15
2020 Real property 21 79 20
2020 Material management 43 57 30
2020 Information technology 37 63 25
2020 Other services to the public 28 72 65
2020 None of the above 32 68 280
2019 Client contact centre 24 76 30
2019 Health care practitioners 33 67 175
2019 Compliance, inspection and enforcement 26 74 35
2019 Security 43 57 625
2019 Administration and operations 29 71 250
2019 Human resources 19 81 65
2019 Real property 42 58 25
2019 Material management 28 72 35
2019 Information management 35 65 20
2019 Other services to the public 31 69 70
2019 None of the above 28 72 350

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 30
2024 Health care practitioners 17 83 150
2024 Intelligence analysts 0 100 10
2024 Security 18 82 440
2024 Administration and operations 15 85 220
2024 Human resources 15 85 50
2024 Information management 25 75 15
2024 Policy 36 64 15
2024 Project management 26 74 35
2024 Other services to the public 18 82 70
2024 None of the above 16 84 225
2022 Client contact centre 29 71 30
2022 Health care practitioners 21 79 135
2022 Compliance, inspection and enforcement 15 85 45
2022 Access to information and privacy 58 42 10
2022 Security 17 83 465
2022 Administration and operations 16 84 195
2022 Human resources 15 85 35
2022 Financial management 4 96 25
2022 Procurement 7 93 15
2022 Real property 0 100 10
2022 Material management 20 80 30
2022 Information management 9 91 15
2022 Information technology 21 79 20
2022 Evaluation 17 83 15
2022 Policy 12 88 20
2022 Project management 3 97 30
2022 Other services to the public 17 83 55
2022 None of the above 17 83 195
2020 Client contact centre 17 83 30
2020 Health care practitioners 21 79 175
2020 Security 16 84 555
2020 Administration and operations 16 84 255
2020 Human resources 35 65 40
2020 Financial management 24 76 35
2020 Material management 19 81 30
2020 Information technology 30 70 25
2020 Project management 22 78 25
2020 Other services to the public 17 83 65
2020 None of the above 21 79 280
2019 Client contact centre 17 83 30
2019 Health care practitioners 18 82 175
2019 Compliance, inspection and enforcement 25 75 35
2019 Security 20 80 625
2019 Administration and operations 16 84 250
2019 Human resources 31 69 65
2019 Financial management 25 75 35
2019 Material management 24 76 35
2019 Information technology 27 73 25
2019 Project management 15 85 30
2019 Other services to the public 29 71 70
2019 None of the above 17 83 350

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 30
2024 Health care practitioners 61 39 150
2024 Intelligence analysts 56 44 10
2024 Compliance, inspection and enforcement 30 70 30
2024 Communications or public affairs 60 40 10
2024 Security 34 66 445
2024 Legal services 37 63 10
2024 Administration and operations 56 44 220
2024 Human resources 56 44 50
2024 Financial management 55 45 25
2024 Procurement 68 32 15
2024 Real property 44 56 15
2024 Material management 36 64 25
2024 Information management 53 47 15
2024 Information technology 45 55 25
2024 Evaluation 52 48 25
2024 Policy 34 66 15
2024 Project management 61 39 35
2024 Other services to the public 44 56 70
2024 None of the above 44 56 225
2022 Client contact centre 49 51 30
2022 Health care practitioners 47 53 135
2022 Compliance, inspection and enforcement 41 59 45
2022 Access to information and privacy 35 65 10
2022 Security 35 65 470
2022 Administration and operations 52 48 195
2022 Human resources 52 48 35
2022 Financial management 71 29 25
2022 Procurement 38 62 15
2022 Real property 46 54 10
2022 Material management 48 52 30
2022 Information management 36 64 15
2022 Information technology 55 45 20
2022 Evaluation 61 39 15
2022 Policy 58 42 20
2022 Project management 57 43 30
2022 Other services to the public 40 60 55
2022 None of the above 45 55 195
2020 Client contact centre 43 57 30
2020 Health care practitioners 56 44 175
2020 Compliance, inspection and enforcement 63 37 35
2020 Security 40 60 555
2020 Administration and operations 53 47 255
2020 Human resources 51 49 40
2020 Financial management 73 27 35
2020 Procurement 61 39 15
2020 Real property 57 43 20
2020 Material management 40 60 30
2020 Information management 52 48 15
2020 Information technology 45 55 25
2020 Project management 47 53 25
2020 Other services to the public 46 54 65
2020 None of the above 48 52 280
2019 Client contact centre 55 45 30
2019 Health care practitioners 53 47 175
2019 Compliance, inspection and enforcement 39 61 35
2019 Security 40 60 625
2019 Administration and operations 59 41 250
2019 Human resources 58 42 65
2019 Financial management 41 59 35
2019 Procurement 61 39 15
2019 Real property 79 21 25
2019 Material management 52 48 35
2019 Information management 51 49 20
2019 Information technology 43 57 25
2019 Evaluation 58 42 15
2019 Policy 39 61 10
2019 Project management 50 50 30
2019 Other services to the public 55 45 70
2019 None of the above 47 53 350

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 30
2024 Health care practitioners 26 74 150
2024 Compliance, inspection and enforcement 13 87 30
2024 Security 24 76 445
2024 Administration and operations 25 75 220
2024 Human resources 34 66 50
2024 Financial management 35 65 25
2024 Procurement 48 52 15
2024 Material management 30 70 25
2024 Information technology 24 76 25
2024 Project management 40 60 35
2024 Other services to the public 26 74 70
2024 None of the above 17 83 225
2022 Client contact centre 22 78 30
2022 Health care practitioners 32 68 135
2022 Compliance, inspection and enforcement 22 78 45
2022 Access to information and privacy 23 77 10
2022 Security 28 72 470
2022 Administration and operations 29 71 195
2022 Human resources 28 72 35
2022 Financial management 36 64 25
2022 Procurement 16 84 15
2022 Real property 44 56 10
2022 Material management 17 83 30
2022 Information management 38 62 15
2022 Information technology 13 87 20
2022 Evaluation 17 83 15
2022 Policy 39 61 20
2022 Project management 19 81 30
2022 Other services to the public 34 66 55
2022 None of the above 21 79 195
2020 Client contact centre 28 72 30
2020 Health care practitioners 28 72 175
2020 Compliance, inspection and enforcement 43 57 35
2020 Security 29 71 555
2020 Administration and operations 23 77 255
2020 Human resources 24 76 40
2020 Financial management 23 77 35
2020 Procurement 31 69 15
2020 Real property 30 70 20
2020 Material management 30 70 30
2020 Information technology 29 71 25
2020 Project management 31 69 25
2020 Other services to the public 20 80 65
2020 None of the above 26 74 280
2019 Health care practitioners 34 66 175
2019 Compliance, inspection and enforcement 22 78 35
2019 Security 32 68 625
2019 Administration and operations 29 71 250
2019 Human resources 27 73 65
2019 Financial management 21 79 35
2019 Procurement 34 66 15
2019 Real property 42 58 25
2019 Material management 32 68 35
2019 Information technology 27 73 25
2019 Evaluation 29 71 15
2019 Other services to the public 35 65 70
2019 None of the above 30 70 350

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 150
2024 Intelligence analysts 0 100 10
2024 Security 5 95 445
2024 Administration and operations 5 95 220
2024 Other services to the public 6 94 70
2024 None of the above 5 95 225
2022 Client contact centre 3 97 30
2022 Health care practitioners 6 94 135
2022 Compliance, inspection and enforcement 3 97 45
2022 Access to information and privacy 5 95 10
2022 Security 7 93 470
2022 Administration and operations 4 96 195
2022 Human resources 7 93 35
2022 Financial management 0 100 25
2022 Procurement 6 94 15
2022 Real property 21 79 10
2022 Material management 0 100 30
2022 Information management 0 100 15
2022 Information technology 5 95 20
2022 Evaluation 0 100 15
2022 Policy 4 96 20
2022 Project management 3 97 30
2022 Other services to the public 10 90 55
2022 None of the above 5 95 195
2020 Health care practitioners 7 93 175
2020 Security 8 92 555
2020 Administration and operations 6 94 255
2020 Policy 0 100 10
2020 None of the above 6 94 280
2019 Health care practitioners 6 94 175
2019 Security 10 90 625
2019 Legal services 0 100 10
2019 Administration and operations 7 93 250
2019 Human resources 13 87 65
2019 Real property 25 75 25
2019 Information management 0 100 20
2019 Evaluation 0 100 15
2019 Policy 0 100 10
2019 None of the above 6 94 350

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 30
2024 Health care practitioners 26 74 150
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 23 77 30
2024 Security 32 68 445
2024 Administration and operations 23 77 220
2024 Human resources 24 76 50
2024 Financial management 29 71 25
2024 Material management 26 74 25
2024 Information management 25 75 15
2024 Evaluation 35 65 25
2024 Project management 26 74 35
2024 Other services to the public 24 76 70
2024 None of the above 25 75 225
2022 Client contact centre 45 55 30
2022 Health care practitioners 27 73 135
2022 Compliance, inspection and enforcement 12 88 45
2022 Access to information and privacy 23 77 10
2022 Security 32 68 470
2022 Administration and operations 17 83 195
2022 Human resources 8 92 35
2022 Financial management 21 79 25
2022 Procurement 16 84 15
2022 Real property 10 90 10
2022 Material management 11 89 30
2022 Information management 28 72 15
2022 Information technology 10 90 20
2022 Evaluation 35 65 15
2022 Policy 42 58 20
2022 Project management 23 77 30
2022 Other services to the public 19 81 55
2022 None of the above 26 74 195
2020 Client contact centre 32 68 30
2020 Health care practitioners 26 74 175
2020 Compliance, inspection and enforcement 45 55 35
2020 Security 31 69 555
2020 Administration and operations 21 79 255
2020 Financial management 26 74 35
2020 Real property 29 71 20
2020 Material management 22 78 30
2020 Information management 26 74 15
2020 Information technology 25 75 25
2020 Project management 20 80 25
2020 Other services to the public 19 81 65
2020 None of the above 22 78 280
2019 Client contact centre 28 72 30
2019 Health care practitioners 23 77 175
2019 Compliance, inspection and enforcement 29 71 35
2019 Security 34 66 625
2019 Administration and operations 24 76 250
2019 Human resources 13 87 65
2019 Financial management 20 80 35
2019 Real property 33 67 25
2019 Material management 29 71 35
2019 Information technology 20 80 25
2019 Evaluation 35 65 15
2019 Project management 22 78 30
2019 Other services to the public 38 62 70
2019 None of the above 31 69 350

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 15 85 150
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 19 81 30
2024 Communications or public affairs 0 100 10
2024 Security 13 87 445
2024 Administration and operations 12 88 220
2024 Human resources 16 84 50
2024 Evaluation 21 79 25
2024 Project management 14 86 35
2024 Other services to the public 11 89 70
2024 None of the above 10 90 225
2022 Client contact centre 11 89 30
2022 Health care practitioners 12 88 135
2022 Compliance, inspection and enforcement 5 95 45
2022 Access to information and privacy 5 95 10
2022 Security 17 83 470
2022 Administration and operations 10 90 195
2022 Human resources 7 93 35
2022 Financial management 7 93 25
2022 Procurement 0 100 15
2022 Real property 28 72 10
2022 Material management 10 90 30
2022 Information management 20 80 15
2022 Information technology 5 95 20
2022 Evaluation 6 94 15
2022 Policy 26 74 20
2022 Project management 9 91 30
2022 Other services to the public 8 92 55
2022 None of the above 6 94 195
2020 Client contact centre 16 84 30
2020 Health care practitioners 17 83 175
2020 Compliance, inspection and enforcement 23 77 35
2020 Security 15 85 555
2020 Administration and operations 12 88 255
2020 Human resources 13 87 40
2020 Financial management 23 77 35
2020 Real property 29 71 20
2020 Information technology 30 70 25
2020 Other services to the public 11 89 65
2020 None of the above 10 90 280
2019 Health care practitioners 17 83 175
2019 Security 15 85 625
2019 Administration and operations 7 93 250
2019 Human resources 15 85 65
2019 Real property 29 71 25
2019 Other services to the public 19 81 70
2019 None of the above 12 88 350

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 14 86 150
2024 Security 15 85 445
2024 Administration and operations 10 90 220
2024 Other services to the public 9 91 70
2024 None of the above 9 91 225
2022 Client contact centre 27 73 30
2022 Health care practitioners 8 92 135
2022 Compliance, inspection and enforcement 5 95 45
2022 Access to information and privacy 10 90 10
2022 Security 15 85 470
2022 Administration and operations 6 94 195
2022 Human resources 3 97 35
2022 Financial management 12 88 25
2022 Procurement 0 100 15
2022 Real property 47 53 10
2022 Material management 2 98 30
2022 Information management 0 100 15
2022 Information technology 10 90 20
2022 Evaluation 0 100 15
2022 Policy 5 95 20
2022 Project management 16 84 30
2022 Other services to the public 11 89 55
2022 None of the above 10 90 195
2020 Health care practitioners 7 93 175
2020 Security 12 88 555
2020 Legal services 0 100 10
2020 Administration and operations 6 94 255
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Policy 0 100 10
2020 Other services to the public 9 91 65
2020 None of the above 8 92 280
2019 Health care practitioners 8 92 175
2019 Compliance, inspection and enforcement 15 85 35
2019 Security 15 85 625
2019 Administration and operations 9 91 250
2019 Human resources 9 91 65
2019 Real property 22 78 25
2019 Information management 0 100 20
2019 Other services to the public 12 88 70
2019 None of the above 9 91 350

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 30
2024 Health care practitioners 10 90 150
2024 Security 18 82 445
2024 Administration and operations 13 87 220
2024 Human resources 10 90 50
2024 Information management 0 100 15
2024 Information technology 30 70 25
2024 Project management 23 77 35
2024 Other services to the public 13 87 70
2024 None of the above 11 89 225
2022 Client contact centre 10 90 30
2022 Health care practitioners 16 84 135
2022 Compliance, inspection and enforcement 14 86 45
2022 Access to information and privacy 12 88 10
2022 Security 18 82 470
2022 Administration and operations 12 88 195
2022 Human resources 0 100 35
2022 Financial management 0 100 25
2022 Procurement 23 77 15
2022 Real property 11 89 10
2022 Material management 28 72 30
2022 Information management 41 59 15
2022 Information technology 5 95 20
2022 Evaluation 16 84 15
2022 Policy 11 89 20
2022 Project management 14 86 30
2022 Other services to the public 9 91 55
2022 None of the above 14 86 195
2020 Health care practitioners 16 84 175
2020 Security 20 80 555
2020 Administration and operations 14 86 255
2020 Information technology 21 79 25
2020 Other services to the public 21 79 65
2020 None of the above 15 85 280
2019 Health care practitioners 21 79 175
2019 Compliance, inspection and enforcement 23 77 35
2019 Security 24 76 625
2019 Legal services 0 100 10
2019 Administration and operations 13 87 250
2019 Human resources 12 88 65
2019 Project management 15 85 30
2019 Other services to the public 22 78 70
2019 None of the above 15 85 350

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 30
2024 Health care practitioners 9 91 150
2024 Communications or public affairs 0 100 10
2024 Security 13 87 445
2024 Administration and operations 10 90 220
2024 Human resources 16 84 50
2024 Information management 27 73 15
2024 Other services to the public 10 90 70
2024 None of the above 14 86 225
2022 Client contact centre 17 83 30
2022 Health care practitioners 10 90 135
2022 Compliance, inspection and enforcement 6 94 45
2022 Access to information and privacy 32 68 10
2022 Security 11 89 470
2022 Administration and operations 8 92 195
2022 Human resources 13 87 35
2022 Financial management 11 89 25
2022 Procurement 21 79 15
2022 Real property 11 89 10
2022 Material management 16 84 30
2022 Information management 5 95 15
2022 Information technology 20 80 20
2022 Evaluation 11 89 15
2022 Policy 6 94 20
2022 Project management 3 97 30
2022 Other services to the public 11 89 55
2022 None of the above 13 87 195
2020 Client contact centre 13 87 30
2020 Health care practitioners 14 86 175
2020 Security 12 88 555
2020 Administration and operations 9 91 255
2020 Information management 0 100 15
2020 Other services to the public 19 81 65
2020 None of the above 12 88 280
2019 Health care practitioners 11 89 175
2019 Compliance, inspection and enforcement 17 83 35
2019 Security 17 83 625
2019 Administration and operations 13 87 250
2019 Human resources 23 77 65
2019 Material management 13 87 35
2019 Other services to the public 10 90 70
2019 None of the above 11 89 350

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 34 66 30
2024 Health care practitioners 22 78 150
2024 Compliance, inspection and enforcement 49 51 30
2024 Security 36 64 445
2024 Administration and operations 23 77 220
2024 Human resources 21 79 50
2024 Material management 36 64 25
2024 Information technology 30 70 25
2024 Other services to the public 31 69 70
2024 None of the above 31 69 225
2022 Client contact centre 24 76 30
2022 Health care practitioners 30 70 135
2022 Compliance, inspection and enforcement 38 62 45
2022 Access to information and privacy 39 61 10
2022 Security 33 67 470
2022 Administration and operations 29 71 195
2022 Human resources 29 71 35
2022 Financial management 9 91 25
2022 Procurement 29 71 15
2022 Real property 19 81 10
2022 Material management 22 78 30
2022 Information management 20 80 15
2022 Information technology 27 73 20
2022 Evaluation 30 70 15
2022 Policy 33 67 20
2022 Project management 20 80 30
2022 Other services to the public 35 65 55
2022 None of the above 29 71 195
2020 Client contact centre 27 73 30
2020 Health care practitioners 24 76 175
2020 Compliance, inspection and enforcement 23 77 35
2020 Security 31 69 555
2020 Administration and operations 30 70 255
2020 Human resources 28 72 40
2020 Financial management 24 76 35
2020 Real property 24 76 20
2020 Material management 34 66 30
2020 Information management 43 57 15
2020 Information technology 21 79 25
2020 Project management 30 70 25
2020 Other services to the public 31 69 65
2020 None of the above 32 68 280
2019 Client contact centre 22 78 30
2019 Health care practitioners 25 75 175
2019 Compliance, inspection and enforcement 22 78 35
2019 Security 25 75 625
2019 Administration and operations 18 82 250
2019 Human resources 26 74 65
2019 Financial management 35 65 35
2019 Material management 19 81 35
2019 Information management 29 71 20
2019 Information technology 31 69 25
2019 Evaluation 30 70 15
2019 Project management 29 71 30
2019 Other services to the public 20 80 70
2019 None of the above 31 69 350

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 10 90 130
2024 Intelligence analysts 0 100 10
2024 Security 7 93 385
2024 Administration and operations 12 88 200
2024 Human resources 10 90 45
2024 Procurement 0 100 10
2024 Policy 0 100 15
2024 Other services to the public 13 87 65
2024 None of the above 6 94 205
2022 Client contact centre 5 95 25
2022 Health care practitioners 9 91 125
2022 Compliance, inspection and enforcement 6 94 45
2022 Access to information and privacy 6 94 10
2022 Security 8 92 400
2022 Administration and operations 6 94 185
2022 Human resources 16 84 30
2022 Financial management 5 95 20
2022 Procurement 10 90 15
2022 Material management 16 84 30
2022 Information management 33 67 15
2022 Information technology 4 96 20
2022 Evaluation 25 75 15
2022 Policy 26 74 15
2022 Project management 7 93 25
2022 Other services to the public 5 95 50
2022 None of the above 8 92 180
2020 Health care practitioners 9 91 165
2020 Security 8 92 490
2020 Administration and operations 13 87 240
2020 Information technology 21 79 25
2020 Other services to the public 11 89 60
2020 None of the above 8 92 260
2019 Health care practitioners 9 91 160
2019 Compliance, inspection and enforcement 11 89 30
2019 Security 13 87 530
2019 Administration and operations 9 91 225
2019 Human resources 10 90 55
2019 Other services to the public 14 86 60
2019 None of the above 10 90 320

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 16 84 30
2024 Health care practitioners 17 83 130
2024 Intelligence analysts 0 100 10
2024 Security 7 93 385
2024 Administration and operations 15 85 200
2024 Human resources 14 86 45
2024 Real property 0 100 15
2024 Material management 25 75 25
2024 Information technology 23 77 25
2024 Project management 20 80 30
2024 Other services to the public 12 88 65
2024 None of the above 10 90 205
2022 Client contact centre 10 90 25
2022 Health care practitioners 17 83 125
2022 Compliance, inspection and enforcement 9 91 45
2022 Access to information and privacy 5 95 10
2022 Security 13 87 400
2022 Administration and operations 22 78 185
2022 Human resources 34 66 30
2022 Financial management 19 81 20
2022 Procurement 24 76 15
2022 Material management 24 76 30
2022 Information management 29 71 15
2022 Information technology 10 90 20
2022 Evaluation 24 76 15
2022 Policy 8 92 15
2022 Project management 11 89 25
2022 Other services to the public 6 94 50
2022 None of the above 14 86 180
2020 Health care practitioners 14 86 165
2020 Security 14 86 490
2020 Administration and operations 14 86 240
2020 Other services to the public 26 74 60
2020 None of the above 15 85 260
2019 Health care practitioners 20 80 160
2019 Security 13 87 530
2019 Administration and operations 19 81 225
2019 Human resources 22 78 55
2019 Other services to the public 16 84 60
2019 None of the above 17 83 320

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 5 95 130
2024 Intelligence analysts 0 100 10
2024 Security 8 92 385
2024 Administration and operations 13 87 200
2024 Financial management 0 100 25
2024 Other services to the public 12 88 65
2024 None of the above 7 93 205
2022 Client contact centre 3 97 25
2022 Health care practitioners 9 91 125
2022 Compliance, inspection and enforcement 10 90 45
2022 Access to information and privacy 6 94 10
2022 Security 8 92 400
2022 Administration and operations 6 94 185
2022 Human resources 0 100 30
2022 Financial management 5 95 20
2022 Procurement 4 96 15
2022 Material management 14 86 30
2022 Information management 10 90 15
2022 Information technology 0 100 20
2022 Evaluation 17 83 15
2022 Policy 19 81 15
2022 Project management 4 96 25
2022 Other services to the public 6 94 50
2022 None of the above 6 94 180
2020 Health care practitioners 9 91 165
2020 Security 9 91 490
2020 Administration and operations 9 91 240
2020 Policy 0 100 10
2020 Other services to the public 15 85 60
2020 None of the above 9 91 260
2019 Health care practitioners 10 90 160
2019 Compliance, inspection and enforcement 15 85 30
2019 Security 9 91 530
2019 Administration and operations 12 88 225
2019 Information management 0 100 20
2019 Other services to the public 12 88 60
2019 None of the above 7 93 320

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 130
2024 Intelligence analysts 0 100 10
2024 Security 2 98 385
2024 Administration and operations 6 94 200
2024 Real property 0 100 15
2024 Evaluation 0 100 20
2024 Policy 0 100 15
2024 None of the above 3 97 205
2022 Client contact centre 3 97 25
2022 Health care practitioners 4 96 125
2022 Compliance, inspection and enforcement 4 96 45
2022 Access to information and privacy 6 94 10
2022 Security 6 94 400
2022 Administration and operations 3 97 185
2022 Human resources 5 95 30
2022 Financial management 0 100 20
2022 Procurement 4 96 15
2022 Material management 17 83 30
2022 Information management 0 100 15
2022 Information technology 0 100 20
2022 Evaluation 6 94 15
2022 Policy 16 84 15
2022 Project management 3 97 25
2022 Other services to the public 3 97 50
2022 None of the above 6 94 180
2020 Health care practitioners 3 97 165
2020 Security 6 94 490
2020 Legal services 0 100 10
2020 Administration and operations 7 93 240
2020 Information technology 21 79 25
2020 Other services to the public 8 92 60
2020 None of the above 7 93 260
2019 Health care practitioners 5 95 160
2019 Security 5 95 530
2019 Administration and operations 6 94 225
2019 Information management 0 100 20
2019 Other services to the public 11 89 60
2019 None of the above 4 96 320

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 12 88 130
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 25
2024 Security 2 98 385
2024 Administration and operations 18 82 200
2024 Policy 0 100 15
2024 Other services to the public 13 87 65
2024 None of the above 9 91 205
2022 Client contact centre 7 93 25
2022 Health care practitioners 8 92 125
2022 Compliance, inspection and enforcement 3 97 45
2022 Access to information and privacy 0 100 10
2022 Security 4 96 400
2022 Administration and operations 3 97 185
2022 Human resources 8 92 30
2022 Financial management 19 81 20
2022 Procurement 4 96 15
2022 Material management 3 97 30
2022 Information management 4 96 15
2022 Information technology 20 80 20
2022 Evaluation 19 81 15
2022 Policy 11 89 15
2022 Project management 14 86 25
2022 Other services to the public 8 92 50
2022 None of the above 9 91 180
2020 Health care practitioners 11 89 165
2020 Security 6 94 490
2020 Legal services 0 100 10
2020 Administration and operations 9 91 240
2020 None of the above 12 88 260
2019 Health care practitioners 10 90 160
2019 Compliance, inspection and enforcement 15 85 30
2019 Security 4 96 530
2019 Administration and operations 14 86 225
2019 Human resources 13 87 55
2019 Real property 31 69 20
2019 Information management 0 100 20
2019 Other services to the public 13 87 60
2019 None of the above 8 92 320

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 30
2024 Health care practitioners 7 93 130
2024 Security 4 96 385
2024 Administration and operations 6 94 200
2024 Human resources 13 87 45
2024 Procurement 0 100 10
2024 None of the above 5 95 205
2022 Client contact centre 11 89 25
2022 Health care practitioners 4 96 125
2022 Compliance, inspection and enforcement 10 90 45
2022 Access to information and privacy 14 86 10
2022 Security 4 96 400
2022 Administration and operations 6 94 185
2022 Human resources 11 89 30
2022 Financial management 4 96 20
2022 Procurement 17 83 15
2022 Material management 7 93 30
2022 Information management 0 100 15
2022 Information technology 5 95 20
2022 Evaluation 34 66 15
2022 Policy 30 70 15
2022 Project management 5 95 25
2022 Other services to the public 2 98 50
2022 None of the above 7 93 180
2020 Health care practitioners 6 94 165
2020 Security 5 95 490
2020 Legal services 0 100 10
2020 Administration and operations 7 93 240
2020 Policy 0 100 10
2020 None of the above 4 96 260
2019 Health care practitioners 5 95 160
2019 Security 5 95 530
2019 Administration and operations 11 89 225
2019 Human resources 10 90 55
2019 Real property 0 100 20
2019 Other services to the public 8 92 60
2019 None of the above 7 93 320

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 30
2024 Health care practitioners 4 96 130
2024 Compliance, inspection and enforcement 0 100 25
2024 Security 2 98 385
2024 Administration and operations 6 94 200
2024 Human resources 15 85 45
2024 Project management 18 82 30
2024 None of the above 5 95 205
2022 Client contact centre 14 86 25
2022 Health care practitioners 9 91 125
2022 Compliance, inspection and enforcement 2 98 45
2022 Access to information and privacy 17 83 10
2022 Security 3 97 400
2022 Administration and operations 9 91 185
2022 Human resources 22 78 30
2022 Financial management 0 100 20
2022 Procurement 0 100 15
2022 Material management 3 97 30
2022 Information management 4 96 15
2022 Information technology 6 94 20
2022 Evaluation 9 91 15
2022 Policy 10 90 15
2022 Project management 26 74 25
2022 Other services to the public 5 95 50
2022 None of the above 10 90 180
2020 Health care practitioners 8 92 165
2020 Security 3 97 490
2020 Administration and operations 7 93 240
2020 Information technology 20 80 25
2020 Other services to the public 9 91 60
2020 None of the above 6 94 260
2019 Health care practitioners 6 94 160
2019 Security 3 97 530
2019 Administration and operations 10 90 225
2019 Human resources 13 87 55
2019 Other services to the public 10 90 60
2019 None of the above 5 95 320

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 30
2024 Health care practitioners 12 88 130
2024 Security 11 89 385
2024 Administration and operations 10 90 200
2024 Other services to the public 13 87 65
2024 None of the above 10 90 205
2022 Client contact centre 13 87 25
2022 Health care practitioners 24 76 125
2022 Compliance, inspection and enforcement 15 85 45
2022 Access to information and privacy 17 83 10
2022 Security 14 86 400
2022 Administration and operations 10 90 185
2022 Human resources 18 82 30
2022 Financial management 4 96 20
2022 Procurement 4 96 15
2022 Material management 5 95 30
2022 Information management 12 88 15
2022 Information technology 0 100 20
2022 Evaluation 14 86 15
2022 Policy 11 89 15
2022 Project management 13 87 25
2022 Other services to the public 15 85 50
2022 None of the above 14 86 180
2020 Health care practitioners 17 83 165
2020 Security 13 87 490
2020 Administration and operations 8 92 240
2020 Information technology 25 75 25
2020 Other services to the public 12 88 60
2020 None of the above 11 89 260
2019 Health care practitioners 11 89 160
2019 Security 10 90 530
2019 Administration and operations 10 90 225
2019 Other services to the public 16 84 60
2019 None of the above 13 87 320

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 130
2024 Intelligence analysts 0 100 10
2024 Security 10 90 385
2024 Administration and operations 7 93 200
2024 Human resources 20 80 45
2024 Procurement 0 100 10
2024 Real property 0 100 15
2024 Information management 34 66 15
2024 Other services to the public 9 91 65
2024 None of the above 7 93 205
2022 Client contact centre 9 91 25
2022 Health care practitioners 14 86 125
2022 Compliance, inspection and enforcement 9 91 45
2022 Access to information and privacy 8 92 10
2022 Security 12 88 400
2022 Administration and operations 18 82 185
2022 Human resources 2 98 30
2022 Financial management 11 89 20
2022 Procurement 9 91 15
2022 Material management 12 88 30
2022 Information management 37 63 15
2022 Information technology 16 84 20
2022 Evaluation 10 90 15
2022 Policy 13 87 15
2022 Project management 17 83 25
2022 Other services to the public 8 92 50
2022 None of the above 14 86 180
2020 Health care practitioners 13 87 165
2020 Security 14 86 490
2020 Administration and operations 12 88 240
2020 Other services to the public 16 84 60
2020 None of the above 12 88 260
2019 Health care practitioners 11 89 160
2019 Security 14 86 530
2019 Administration and operations 14 86 225
2019 Human resources 16 84 55
2019 Other services to the public 18 82 60
2019 None of the above 16 84 320

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 37 63 30
2024 Health care practitioners 32 68 130
2024 Intelligence analysts 43 57 10
2024 Compliance, inspection and enforcement 31 69 25
2024 Security 38 62 385
2024 Administration and operations 33 67 200
2024 Human resources 28 72 45
2024 Financial management 46 54 25
2024 Real property 37 63 15
2024 Information management 49 51 15
2024 Information technology 22 78 25
2024 Evaluation 34 66 20
2024 Project management 44 56 30
2024 Other services to the public 29 71 65
2024 None of the above 31 69 205
2022 Client contact centre 11 89 25
2022 Health care practitioners 43 57 125
2022 Compliance, inspection and enforcement 30 70 45
2022 Access to information and privacy 38 62 10
2022 Security 40 60 400
2022 Administration and operations 29 71 185
2022 Human resources 30 70 30
2022 Financial management 33 67 20
2022 Procurement 10 90 15
2022 Material management 29 71 30
2022 Information management 42 58 15
2022 Information technology 22 78 20
2022 Evaluation 30 70 15
2022 Policy 29 71 15
2022 Project management 28 72 25
2022 Other services to the public 26 74 50
2022 None of the above 35 65 180
2020 Health care practitioners 37 63 165
2020 Security 44 56 490
2020 Administration and operations 34 66 240
2020 Information technology 41 59 25
2020 Other services to the public 34 66 60
2020 None of the above 36 64 260
2019 Health care practitioners 39 61 160
2019 Compliance, inspection and enforcement 35 65 30
2019 Security 39 61 530
2019 Administration and operations 28 72 225
2019 Human resources 35 65 55
2019 Information management 40 60 20
2019 Other services to the public 49 51 60
2019 None of the above 38 62 320

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 12 88 130
2024 Security 13 87 385
2024 Administration and operations 8 92 200
2024 Human resources 15 85 45
2024 Real property 0 100 15
2024 Information management 0 100 15
2024 Information technology 0 100 25
2024 Other services to the public 14 86 65
2024 None of the above 7 93 205
2022 Client contact centre 9 91 25
2022 Health care practitioners 6 94 125
2022 Compliance, inspection and enforcement 13 87 45
2022 Access to information and privacy 0 100 10
2022 Security 16 84 400
2022 Administration and operations 7 93 185
2022 Human resources 3 97 30
2022 Financial management 4 96 20
2022 Procurement 4 96 15
2022 Material management 10 90 30
2022 Information management 19 81 15
2022 Information technology 5 95 20
2022 Evaluation 16 84 15
2022 Policy 12 88 15
2022 Project management 13 87 25
2022 Other services to the public 21 79 50
2022 None of the above 5 95 180
2020 Health care practitioners 8 92 165
2020 Security 14 86 490
2020 Legal services 0 100 10
2020 Administration and operations 9 91 240
2020 Other services to the public 16 84 60
2020 None of the above 11 89 260
2019 Health care practitioners 11 89 160
2019 Security 14 86 530
2019 Administration and operations 9 91 225
2019 Human resources 12 88 55
2019 Other services to the public 18 82 60
2019 None of the above 13 87 320

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 67 33 30
2024 Health care practitioners 51 49 130
2024 Intelligence analysts 74 26 10
2024 Compliance, inspection and enforcement 67 33 25
2024 Security 57 43 385
2024 Administration and operations 45 55 200
2024 Human resources 46 54 45
2024 Financial management 30 70 25
2024 Real property 46 54 15
2024 Material management 41 59 25
2024 Information management 49 51 15
2024 Information technology 37 63 25
2024 Evaluation 41 59 20
2024 Policy 30 70 15
2024 Project management 43 57 30
2024 Other services to the public 51 49 65
2024 None of the above 47 53 205
2022 Client contact centre 39 61 25
2022 Health care practitioners 58 42 125
2022 Compliance, inspection and enforcement 45 55 45
2022 Access to information and privacy 35 65 10
2022 Security 58 42 400
2022 Administration and operations 49 51 185
2022 Human resources 49 51 30
2022 Financial management 48 52 20
2022 Procurement 19 81 15
2022 Material management 42 58 30
2022 Information management 67 33 15
2022 Information technology 36 64 20
2022 Evaluation 65 35 15
2022 Policy 57 43 15
2022 Project management 53 47 25
2022 Other services to the public 53 47 50
2022 None of the above 48 52 180
2020 Health care practitioners 53 47 165
2020 Security 59 41 490
2020 Administration and operations 53 47 240
2020 Information management 65 35 15
2020 Information technology 45 55 25
2020 Policy 40 60 10
2020 Other services to the public 45 55 60
2020 None of the above 56 44 260
2019 Health care practitioners 52 48 160
2019 Compliance, inspection and enforcement 48 52 30
2019 Security 52 48 530
2019 Administration and operations 50 50 225
2019 Human resources 54 46 55
2019 Real property 43 57 20
2019 Information management 50 50 20
2019 Other services to the public 60 40 60
2019 None of the above 54 46 320

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 30
2024 Health care practitioners 0 100 130
2024 Intelligence analysts 0 100 10
2024 Security 4 96 385
2024 Financial management 0 100 25
2024 Procurement 0 100 10
2024 Real property 0 100 15
2024 Material management 0 100 25
2024 Evaluation 0 100 20
2024 Policy 0 100 15
2024 Project management 0 100 30
2022 Client contact centre 0 100 25
2022 Health care practitioners 1 99 125
2022 Compliance, inspection and enforcement 4 96 45
2022 Access to information and privacy 0 100 10
2022 Security 4 96 400
2022 Administration and operations 1 99 185
2022 Human resources 0 100 30
2022 Financial management 0 100 20
2022 Procurement 0 100 15
2022 Material management 0 100 30
2022 Information management 0 100 15
2022 Information technology 0 100 20
2022 Evaluation 0 100 15
2022 Policy 0 100 15
2022 Project management 0 100 25
2022 Other services to the public 6 94 50
2022 None of the above 3 97 180
2020 Security 3 97 490
2020 Legal services 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 25
2020 Policy 0 100 10
2020 None of the above 5 95 260
2019 Health care practitioners 5 95 160
2019 Security 4 96 530
2019 Human resources 0 100 55
2019 Real property 0 100 20
2019 Information management 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 66 34 30
2024 Health care practitioners 57 43 130
2024 Intelligence analysts 93 7 10
2024 Compliance, inspection and enforcement 66 34 25
2024 Security 66 34 385
2024 Administration and operations 57 43 200
2024 Human resources 64 36 45
2024 Financial management 74 26 25
2024 Procurement 57 43 10
2024 Real property 53 47 15
2024 Material management 51 49 25
2024 Information management 60 40 15
2024 Information technology 48 52 25
2024 Evaluation 69 31 20
2024 Policy 74 26 15
2024 Project management 59 41 30
2024 Other services to the public 64 36 65
2024 None of the above 60 40 205
2022 Client contact centre 32 68 25
2022 Health care practitioners 66 34 125
2022 Compliance, inspection and enforcement 69 31 45
2022 Access to information and privacy 34 66 10
2022 Security 70 30 400
2022 Administration and operations 61 39 185
2022 Human resources 57 43 30
2022 Financial management 64 36 20
2022 Procurement 55 45 15
2022 Material management 55 45 30
2022 Information management 42 58 15
2022 Information technology 54 46 20
2022 Evaluation 44 56 15
2022 Policy 64 36 15
2022 Project management 61 39 25
2022 Other services to the public 60 40 50
2022 None of the above 63 37 180
2020 Health care practitioners 57 43 165
2020 Security 70 30 490
2020 Administration and operations 58 42 240
2020 Information management 69 31 15
2020 Information technology 58 42 25
2020 Other services to the public 56 44 60
2020 None of the above 64 36 260
2019 Health care practitioners 66 34 160
2019 Compliance, inspection and enforcement 61 39 30
2019 Security 66 34 530
2019 Administration and operations 54 46 225
2019 Human resources 53 47 55
2019 Real property 50 50 20
2019 Other services to the public 55 45 60
2019 None of the above 64 36 320

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 130
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 25
2024 Security 4 96 385
2024 Administration and operations 5 95 200
2024 Policy 0 100 15
2024 None of the above 4 96 205

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 30
2024 Health care practitioners 10 90 130
2024 Intelligence analysts 0 100 10
2024 Security 19 81 385
2024 Administration and operations 12 88 200
2024 Human resources 13 87 45
2024 Real property 37 63 15
2024 Information management 30 70 15
2024 Information technology 41 59 25
2024 Project management 18 82 30
2024 Other services to the public 14 86 65
2024 None of the above 18 82 205
2022 Client contact centre 51 49 25
2022 Health care practitioners 20 80 125
2022 Compliance, inspection and enforcement 17 83 45
2022 Access to information and privacy 43 57 10
2022 Security 18 82 400
2022 Administration and operations 16 84 185
2022 Human resources 9 91 30
2022 Financial management 8 92 20
2022 Procurement 18 82 15
2022 Material management 5 95 30
2022 Information management 9 91 15
2022 Information technology 26 74 20
2022 Evaluation 6 94 15
2022 Policy 17 83 15
2022 Project management 17 83 25
2022 Other services to the public 18 82 50
2022 None of the above 16 84 180
2020 Health care practitioners 15 85 165
2020 Security 13 87 490
2020 Legal services 0 100 10
2020 Administration and operations 14 86 240
2020 Other services to the public 25 75 60
2020 None of the above 18 82 260
2019 Health care practitioners 9 91 160
2019 Security 14 86 530
2019 Administration and operations 12 88 225
2019 Human resources 14 86 55
2019 Other services to the public 22 78 60
2019 None of the above 12 88 320

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 16 12 12 30 13 5 34 51 130
2024 Health care practitioners 7 13 18 16 24 17 5 25 51 545
2024 Compliance, inspection and enforcement 8 14 16 13 28 16 6 28 52 145
2024 Communications or public affairs 15 9 24 7 5 34 5 40 21 80
2024 Access to information and privacy 21 6 17 2 10 33 10 48 22 50
2024 Security 5 10 17 16 36 12 4 18 62 1220
2024 Science and technology 0 7 18 15 11 30 18 13 52 25
2024 Administration and operations 14 18 17 12 13 19 6 43 34 1150
2024 Human resources 12 16 13 9 8 32 10 48 29 430
2024 Financial management 15 15 16 10 7 27 11 48 26 255
2024 Procurement 15 14 17 8 8 29 10 47 25 85
2024 Real property 14 12 14 19 10 23 8 38 42 60
2024 Material management 16 29 17 14 8 8 8 53 26 85
2024 Information management 12 15 14 5 10 33 11 48 26 130
2024 Information technology 9 19 15 7 7 35 9 50 24 230
2024 Policy 14 12 25 9 10 29 1 37 27 80
2024 Project management 15 12 15 17 15 21 4 36 44 200
2024 Other services to the public 13 16 16 13 18 18 6 38 40 285
2024 None of the above 10 14 17 12 21 19 7 33 45 890
2022 Client contact centre 15 17 16 10 17 18 7 42 37 155
2022 Health care practitioners 8 16 17 14 19 21 5 33 45 575
2022 Federal regulators 0 8 5 5 27 28 27 17 71 15
2022 Compliance, inspection and enforcement 7 12 30 11 26 13 2 22 43 150
2022 Communications or public affairs 18 20 18 4 6 17 18 57 15 50
2022 Access to information and privacy 21 14 7 5 12 31 10 59 28 100
2022 Security 6 12 17 15 32 15 3 22 58 1395
2022 Science and technology 21 24 19 3 5 21 7 63 11 25
2022 Legal services 20 18 16 9 10 21 6 52 26 45
2022 Administration and operations 13 20 17 11 11 21 8 46 31 1195
2022 Human resources 18 16 19 5 6 27 9 53 17 415
2022 Financial management 12 14 14 9 10 35 7 44 32 230
2022 Procurement 19 19 15 10 12 19 6 51 29 85
2022 Real property 18 17 21 15 16 13 1 40 36 60
2022 Material management 15 30 10 10 17 14 5 55 33 100
2022 Information management 16 17 17 9 4 29 8 52 21 160
2022 Information technology 13 16 16 5 5 33 12 53 18 225
2022 Policy 9 17 12 15 15 23 11 39 44 95
2022 Project management 13 15 23 10 11 23 6 39 30 190
2022 Other services to the public 12 17 14 12 18 21 6 40 41 285
2022 None of the above 11 15 17 12 17 21 7 36 40 880
2020 Client contact centre 10 23 16 16 15 15 5 41 39 165
2020 Health care practitioners 13 18 21 14 15 15 3 38 35 800
2020 Federal regulators 27 19 0 24 5 25 0 62 38 15
2020 Compliance, inspection and enforcement 11 13 17 17 21 17 4 31 48 200
2020 Communications or public affairs 14 19 22 9 5 26 5 47 21 75
2020 Access to information and privacy 18 23 21 10 6 12 10 52 21 50
2020 Security 7 17 21 18 28 8 1 26 51 1820
2020 Science and technology 28 23 21 9 0 19 0 63 11 30
2020 Library services 22 9 25 18 0 18 9 42 25 20
2020 Legal services 14 22 39 3 3 13 5 44 8 50
2020 Administration and operations 19 23 19 11 11 13 4 50 26 1555
2020 Human resources 21 25 18 9 4 17 6 60 17 465
2020 Financial management 19 17 19 7 5 24 9 54 18 330
2020 Procurement 25 22 18 7 9 15 4 58 20 100
2020 Real property 16 20 26 17 9 7 4 41 30 85
2020 Material management 19 28 18 13 11 9 3 52 27 145
2020 Information management 22 21 20 7 3 24 3 59 14 180
2020 Information technology 18 19 19 7 4 28 6 55 16 280
2020 Internal audit 11 30 15 4 0 25 15 69 6 25
2020 Evaluation 7 24 20 24 9 13 3 37 39 95
2020 Data sciences 13 19 6 15 3 36 7 57 32 30
2020 Policy 8 18 21 5 12 26 10 42 26 100
2020 Project management 20 24 23 4 6 17 6 57 14 195
2020 Other services to the public 15 21 24 13 10 14 3 44 28 355
2020 None of the above 15 18 20 13 16 14 5 41 35 1360
2019 Client contact centre 8 19 19 11 25 17 2 34 44 145
2019 Health care practitioners 12 21 18 16 16 11 5 40 38 700
2019 Federal regulators 5 41 16 11 16 0 11 52 30 15
2019 Compliance, inspection and enforcement 10 18 18 17 19 13 6 34 44 180
2019 Communications or public affairs 21 26 16 9 4 21 3 62 17 65
2019 Access to information and privacy 17 13 17 8 15 26 4 43 32 55
2019 Security 7 17 22 17 29 7 2 26 50 2055
2019 Science and technology 28 11 36 6 7 11 0 44 15 25
2019 Library services 23 12 17 12 11 12 12 47 31 15
2019 Legal services 9 19 23 7 23 20 0 35 37 40
2019 Administration and operations 16 24 19 13 12 11 4 49 29 1395
2019 Human resources 17 24 20 10 6 14 8 53 21 445
2019 Financial management 16 20 22 8 5 21 7 51 18 320
2019 Procurement 13 36 22 7 7 13 1 58 16 85
2019 Real property 17 20 22 9 19 12 1 42 32 85
2019 Material management 17 26 24 11 14 6 2 46 27 155
2019 Information management 18 16 22 13 7 17 8 46 26 165
2019 Information technology 16 20 17 11 7 22 7 51 26 240
2019 Internal audit 8 7 26 11 0 32 17 29 21 25
2019 Evaluation 7 17 28 13 16 18 1 30 36 85
2019 Data sciences 9 16 11 16 20 18 9 35 50 25
2019 Policy 9 22 21 14 8 21 5 42 29 95
2019 Project management 17 21 23 13 9 12 4 46 27 175
2019 Other services to the public 17 18 19 12 15 13 5 43 33 330
2019 None of the above 11 17 22 15 21 12 3 33 42 1395

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 30 10 12 27 4 1 48 42 130
2024 Health care practitioners 13 23 20 16 19 8 2 39 39 545
2024 Intelligence analysts 11 25 24 8 20 10 2 41 32 55
2024 Compliance, inspection and enforcement 14 24 14 15 24 6 3 42 43 145
2024 Communications or public affairs 26 30 18 5 4 16 1 67 12 80
2024 Access to information and privacy 30 25 14 1 14 13 2 65 18 50
2024 Security 7 16 18 18 35 6 2 24 57 1220
2024 Library services 38 29 24 9 0 0 0 67 9 20
2024 Legal services 14 14 13 20 18 17 4 35 48 45
2024 Administration and operations 26 27 16 12 10 7 1 58 25 1155
2024 Human resources 28 29 14 9 6 11 3 66 17 430
2024 Financial management 30 35 15 6 6 8 1 71 14 255
2024 Procurement 31 25 14 15 5 9 2 62 22 85
2024 Real property 21 30 24 13 5 4 3 55 19 60
2024 Material management 21 35 22 9 6 5 2 60 16 85
2024 Information management 23 24 23 13 7 9 1 53 22 130
2024 Information technology 23 37 14 9 4 11 1 69 15 230
2024 Internal audit 28 16 33 9 3 7 4 49 13 25
2024 Data sciences 17 19 8 13 10 33 0 54 34 35
2024 Policy 21 16 18 23 7 14 0 44 35 80
2024 Project management 21 26 18 17 9 8 0 52 28 200
2024 Other services to the public 21 27 16 13 15 7 1 52 31 285
2024 None of the above 16 25 17 11 20 8 3 46 35 890
2022 Client contact centre 17 35 18 10 15 4 1 55 26 155
2022 Health care practitioners 15 25 20 15 16 8 1 44 34 570
2022 Compliance, inspection and enforcement 8 25 23 17 21 5 0 35 41 150
2022 Communications or public affairs 26 38 17 6 2 7 5 72 9 50
2022 Access to information and privacy 31 32 5 8 6 16 1 77 17 100
2022 Security 10 18 17 16 32 6 1 30 52 1390
2022 Science and technology 32 35 21 6 2 3 0 70 9 25
2022 Legal services 25 15 16 26 9 9 0 44 38 45
2022 Administration and operations 24 32 17 11 7 7 1 62 19 1195
2022 Human resources 31 33 16 7 3 9 1 72 11 415
2022 Financial management 22 30 13 12 7 13 2 62 22 230
2022 Procurement 30 28 20 6 9 8 0 62 16 85
2022 Real property 29 20 19 15 9 8 0 53 27 60
2022 Material management 32 27 10 13 9 8 1 65 24 100
2022 Information management 36 28 15 7 5 8 2 70 13 160
2022 Information technology 25 34 16 7 4 13 2 68 13 225
2022 Evaluation 8 32 28 12 10 10 0 44 25 85
2022 Policy 24 27 17 10 14 7 2 55 26 90
2022 Project management 28 29 17 9 8 8 1 63 18 190
2022 Other services to the public 22 27 16 11 14 7 2 55 27 285
2022 None of the above 17 26 17 16 13 8 2 48 33 880
2020 Client contact centre 16 31 17 16 15 2 1 49 33 160
2020 Health care practitioners 20 27 21 14 13 4 0 49 28 795
2020 Federal regulators 41 27 0 15 0 18 0 82 18 15
2020 Compliance, inspection and enforcement 17 25 19 17 17 5 0 44 36 200
2020 Communications or public affairs 29 31 17 12 2 8 1 65 16 75
2020 Access to information and privacy 41 25 16 4 6 4 4 72 11 50
2020 Security 10 23 20 18 25 4 0 35 44 1820
2020 Science and technology 39 33 15 3 0 11 0 80 3 30
2020 Library services 31 22 16 27 0 0 4 55 28 20
2020 Legal services 28 30 23 9 4 6 0 62 13 50
2020 Administration and operations 30 31 18 10 7 4 1 64 18 1555
2020 Human resources 34 37 16 7 2 4 1 74 10 470
2020 Financial management 33 34 16 6 4 6 1 72 11 330
2020 Procurement 30 41 14 5 7 3 1 73 12 100
2020 Real property 25 33 23 10 8 1 0 59 18 85
2020 Material management 27 35 16 13 6 2 1 64 20 145
2020 Information management 33 33 18 5 3 7 1 72 9 180
2020 Information technology 29 34 17 9 2 8 2 69 12 280
2020 Internal audit 30 48 11 4 0 7 0 84 4 25
2020 Evaluation 14 31 28 17 6 4 0 46 25 95
2020 Data sciences 41 19 19 12 0 10 0 66 13 30
2020 Policy 28 25 14 9 12 10 2 60 24 100
2020 Project management 34 32 20 4 6 4 1 69 11 195
2020 Other services to the public 23 31 20 11 10 4 0 56 22 355
2020 None of the above 23 27 19 12 14 5 1 52 28 1350
2019 Client contact centre 14 31 22 11 18 3 1 47 30 145
2019 Health care practitioners 21 30 20 13 11 4 0 54 25 700
2019 Federal regulators 38 15 32 11 5 0 0 52 16 15
2019 Compliance, inspection and enforcement 19 24 19 15 20 3 1 44 36 180
2019 Communications or public affairs 34 38 14 6 1 7 0 77 8 65
2019 Access to information and privacy 35 23 14 6 10 10 2 65 18 55
2019 Security 11 24 22 17 24 2 0 36 42 2050
2019 Science and technology 44 17 21 8 6 4 0 63 15 25
2019 Library services 30 18 29 6 11 6 0 51 19 15
2019 Legal services 21 23 19 6 21 9 0 48 30 40
2019 Administration and operations 30 34 15 11 8 3 1 66 19 1390
2019 Human resources 31 38 15 6 5 5 1 73 12 445
2019 Financial management 33 35 17 6 5 4 1 71 11 320
2019 Procurement 23 41 23 8 2 2 1 66 11 85
2019 Real property 27 24 28 10 9 1 0 52 19 85
2019 Material management 24 32 16 14 11 3 1 57 26 150
2019 Information management 29 33 18 8 4 7 1 67 13 165
2019 Information technology 28 35 17 10 5 5 0 66 16 240
2019 Internal audit 24 33 26 8 0 9 0 63 8 25
2019 Evaluation 16 20 33 18 8 5 0 38 28 85
2019 Data sciences 30 26 20 5 15 4 0 58 21 25
2019 Policy 25 37 16 9 6 5 1 66 17 90
2019 Project management 30 31 21 8 7 2 1 63 15 175
2019 Other services to the public 25 28 18 14 11 4 1 55 27 330
2019 None of the above 19 27 21 13 16 3 1 48 30 1390
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 130
2024 Health care practitioners 13 87 545
2024 Intelligence analysts 23 77 55
2024 Compliance, inspection and enforcement 21 79 145
2024 Communications or public affairs 6 94 80
2024 Access to information and privacy 14 86 50
2024 Security 33 67 1225
2024 Legal services 42 58 45
2024 Administration and operations 11 89 1155
2024 Human resources 9 91 430
2024 Financial management 9 91 255
2024 Real property 6 94 60
2024 Material management 11 89 85
2024 Information management 9 91 130
2024 Information technology 10 90 230
2024 Evaluation 14 86 95
2024 Policy 15 85 80
2024 Project management 14 86 200
2024 Other services to the public 14 86 285
2024 None of the above 19 81 895
2022 Client contact centre 17 83 150
2022 Health care practitioners 14 86 570
2022 Compliance, inspection and enforcement 18 82 150
2022 Access to information and privacy 10 90 100
2022 Security 25 75 1385
2022 Library services 0 100 15
2022 Legal services 21 79 45
2022 Administration and operations 10 90 1195
2022 Human resources 7 93 415
2022 Financial management 10 90 235
2022 Procurement 10 90 85
2022 Real property 6 94 60
2022 Material management 14 86 100
2022 Information management 5 95 160
2022 Information technology 5 95 225
2022 Evaluation 8 92 85
2022 Policy 12 88 95
2022 Project management 12 88 190
2022 Other services to the public 15 85 280
2022 None of the above 16 84 875
2020 Client contact centre 11 89 165
2020 Health care practitioners 10 90 795
2020 Federal regulators 0 100 15
2020 Compliance, inspection and enforcement 13 87 200
2020 Access to information and privacy 10 90 50
2020 Security 21 79 1810
2020 Library services 0 100 20
2020 Legal services 9 91 50
2020 Administration and operations 9 91 1555
2020 Human resources 5 95 470
2020 Financial management 6 94 330
2020 Procurement 9 91 100
2020 Real property 10 90 85
2020 Material management 9 91 140
2020 Information management 5 95 185
2020 Information technology 4 96 280
2020 Evaluation 6 94 95
2020 Policy 16 84 100
2020 Project management 7 93 195
2020 Other services to the public 12 88 355
2020 None of the above 13 87 1350
2019 Client contact centre 11 89 145
2019 Health care practitioners 8 92 700
2019 Compliance, inspection and enforcement 11 89 180
2019 Communications or public affairs 8 92 65
2019 Security 21 79 2040
2019 Library services 0 100 15
2019 Legal services 21 79 40
2019 Administration and operations 8 92 1390
2019 Human resources 7 93 440
2019 Financial management 8 92 320
2019 Procurement 7 93 85
2019 Real property 11 89 85
2019 Material management 8 92 155
2019 Information management 4 96 165
2019 Information technology 4 96 240
2019 Data sciences 0 100 25
2019 Policy 8 92 95
2019 Project management 9 91 175
2019 Other services to the public 11 89 325
2019 None of the above 13 87 1390

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 25
2024 Health care practitioners 39 61 65
2024 Compliance, inspection and enforcement 49 51 20
2024 Security 37 63 335
2024 Administration and operations 41 59 115
2024 Human resources 22 78 40
2024 Financial management 20 80 25
2024 Information technology 45 55 20
2024 Policy 52 48 15
2024 Project management 33 67 25
2024 Other services to the public 41 59 35
2024 None of the above 36 64 155
2022 Client contact centre 40 60 20
2022 Health care practitioners 52 48 70
2022 Compliance, inspection and enforcement 45 55 25
2022 Security 37 63 315
2022 Administration and operations 36 64 110
2022 Human resources 35 65 25
2022 Financial management 17 83 20
2022 Material management 38 62 10
2022 Information technology 22 78 10
2022 Policy 26 74 10
2022 Project management 32 68 25
2022 Other services to the public 37 63 35
2022 None of the above 39 61 130
2020 Client contact centre 43 57 15
2020 Health care practitioners 53 47 75
2020 Compliance, inspection and enforcement 45 55 20
2020 Security 47 53 335
2020 Administration and operations 44 56 140
2020 Human resources 39 61 25
2020 Financial management 41 59 20
2020 Policy 59 41 15
2020 Other services to the public 39 61 45
2020 None of the above 41 59 155
2019 Client contact centre 31 69 15
2019 Health care practitioners 40 60 55
2019 Security 49 51 390
2019 Administration and operations 46 54 110
2019 Human resources 64 36 25
2019 Financial management 20 80 25
2019 Project management 40 60 15
2019 Other services to the public 57 43 40
2019 None of the above 46 54 165

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 83 17 25
2024 Health care practitioners 73 27 65
2024 Compliance, inspection and enforcement 83 17 20
2024 Security 83 17 335
2024 Legal services 80 20 10
2024 Administration and operations 73 27 115
2024 Human resources 80 20 40
2024 Financial management 79 21 25
2024 Information management 86 14 10
2024 Information technology 60 40 20
2024 Evaluation 70 30 15
2024 Policy 62 38 15
2024 Project management 78 22 25
2024 Other services to the public 63 37 35
2024 None of the above 71 29 155
2022 Client contact centre 77 23 20
2022 Health care practitioners 74 26 70
2022 Compliance, inspection and enforcement 77 23 25
2022 Security 74 26 315
2022 Administration and operations 80 20 110
2022 Human resources 78 22 25
2022 Financial management 79 21 20
2022 Material management 50 50 10
2022 Information technology 77 23 10
2022 Policy 75 25 10
2022 Project management 81 19 25
2022 Other services to the public 62 38 35
2022 None of the above 73 27 130
2020 Health care practitioners 69 31 75
2020 Security 76 24 335
2020 Administration and operations 73 27 140
2020 Human resources 75 25 25
2020 Financial management 64 36 20
2020 Material management 57 43 10
2020 Information technology 54 46 10
2020 Project management 50 50 15
2020 Other services to the public 73 27 45
2020 None of the above 75 25 155
2019 Health care practitioners 82 18 55
2019 Security 79 21 390
2019 Administration and operations 73 27 110
2019 Human resources 73 27 25
2019 Financial management 69 31 25
2019 Other services to the public 62 38 40
2019 None of the above 76 24 165

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 5 95 335
2024 Administration and operations 5 95 115
2024 Human resources 0 100 40
2024 Information management 0 100 10
2024 None of the above 3 97 155
2022 Client contact centre 0 100 20
2022 Health care practitioners 2 98 70
2022 Compliance, inspection and enforcement 3 97 25
2022 Security 5 95 315
2022 Administration and operations 4 96 110
2022 Human resources 15 85 25
2022 Financial management 3 97 20
2022 Material management 0 100 10
2022 Information technology 7 93 10
2022 Policy 0 100 10
2022 Project management 10 90 25
2022 Other services to the public 6 94 35
2022 None of the above 8 92 130
2020 Client contact centre 0 100 15
2020 Health care practitioners 10 90 75
2020 Security 7 93 335
2020 Administration and operations 6 94 140
2020 Information technology 0 100 10
2020 Other services to the public 0 100 45
2020 None of the above 6 94 155
2019 Security 8 92 390
2019 Administration and operations 5 95 110
2019 Human resources 24 76 25
2019 Material management 0 100 10
2019 None of the above 3 97 165

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 65
2024 Security 28 72 335
2024 Administration and operations 10 90 115
2024 Human resources 0 100 40
2024 Financial management 0 100 25
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Evaluation 0 100 15
2024 Other services to the public 13 87 35
2024 None of the above 15 85 155
2022 Client contact centre 8 92 20
2022 Health care practitioners 14 86 70
2022 Compliance, inspection and enforcement 28 72 25
2022 Security 28 72 315
2022 Administration and operations 12 88 110
2022 Human resources 16 84 25
2022 Financial management 0 100 20
2022 Material management 38 62 10
2022 Information technology 8 92 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 12 88 35
2022 None of the above 15 85 130
2020 Client contact centre 0 100 15
2020 Health care practitioners 20 80 75
2020 Security 26 74 335
2020 Administration and operations 10 90 140
2020 Human resources 0 100 25
2020 Material management 0 100 10
2020 Information technology 0 100 10
2020 Other services to the public 24 76 45
2020 None of the above 27 73 155
2019 Health care practitioners 32 68 55
2019 Security 28 72 390
2019 Administration and operations 22 78 110
2019 Financial management 0 100 25
2019 Other services to the public 18 82 40
2019 None of the above 18 82 165

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 12 88 65
2024 Security 15 85 335
2024 Administration and operations 8 92 115
2024 Other services to the public 20 80 35
2024 None of the above 11 89 155
2022 Client contact centre 0 100 20
2022 Health care practitioners 8 92 70
2022 Compliance, inspection and enforcement 5 95 25
2022 Security 13 87 315
2022 Administration and operations 12 88 110
2022 Human resources 0 100 25
2022 Financial management 4 96 20
2022 Material management 6 94 10
2022 Information technology 9 91 10
2022 Policy 15 85 10
2022 Project management 0 100 25
2022 Other services to the public 13 87 35
2022 None of the above 17 83 130
2020 Health care practitioners 8 92 75
2020 Security 12 88 335
2020 Administration and operations 12 88 140
2020 Other services to the public 17 83 45
2020 None of the above 16 84 155
2019 Client contact centre 0 100 15
2019 Health care practitioners 9 91 55
2019 Security 13 87 390
2019 Administration and operations 9 91 110
2019 Financial management 20 80 25
2019 Other services to the public 14 86 40
2019 None of the above 6 94 165

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 65
2024 Security 12 88 335
2024 Administration and operations 7 93 115
2024 Evaluation 0 100 15
2024 Policy 0 100 15
2024 None of the above 7 93 155
2022 Client contact centre 0 100 20
2022 Health care practitioners 0 100 70
2022 Compliance, inspection and enforcement 4 96 25
2022 Security 10 90 315
2022 Administration and operations 6 94 110
2022 Human resources 0 100 25
2022 Financial management 4 96 20
2022 Material management 8 92 10
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 21 79 35
2022 None of the above 10 90 130
2020 Security 12 88 335
2020 Administration and operations 6 94 140
2020 Material management 0 100 10
2020 Project management 0 100 15
2020 None of the above 8 92 155
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 55
2019 Security 12 88 390
2019 Administration and operations 10 90 110
2019 Project management 0 100 15
2019 None of the above 7 93 165

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 65
2024 Security 9 91 335
2024 Administration and operations 4 96 115
2024 Human resources 14 86 40
2024 Information management 0 100 10
2024 None of the above 11 89 155
2022 Client contact centre 18 82 20
2022 Health care practitioners 2 98 70
2022 Compliance, inspection and enforcement 12 88 25
2022 Security 10 90 315
2022 Administration and operations 12 88 110
2022 Human resources 7 93 25
2022 Financial management 14 86 20
2022 Material management 19 81 10
2022 Information technology 26 74 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 6 94 35
2022 None of the above 13 87 130
2020 Health care practitioners 7 93 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 7 93 335
2020 Administration and operations 5 95 140
2020 Policy 0 100 15
2020 Project management 0 100 15
2020 None of the above 9 91 155
2019 Client contact centre 0 100 15
2019 Security 9 91 390
2019 Administration and operations 6 94 110
2019 Other services to the public 13 87 40
2019 None of the above 8 92 165

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 25
2024 Health care practitioners 35 65 65
2024 Compliance, inspection and enforcement 48 52 20
2024 Security 49 51 330
2024 Administration and operations 28 72 115
2024 Human resources 22 78 40
2024 Financial management 32 68 25
2024 Information technology 58 42 20
2024 Project management 17 83 25
2024 Other services to the public 36 64 35
2024 None of the above 44 56 155
2022 Client contact centre 35 65 20
2022 Health care practitioners 18 82 70
2022 Compliance, inspection and enforcement 43 57 20
2022 Security 39 61 310
2022 Administration and operations 28 72 110
2022 Human resources 31 69 25
2022 Financial management 17 83 20
2022 Material management 13 87 15
2022 Information technology 41 59 10
2022 Policy 42 58 10
2022 Project management 26 74 25
2022 Other services to the public 31 69 35
2022 None of the above 35 65 130
2020 Health care practitioners 28 72 75
2020 Compliance, inspection and enforcement 24 76 20
2020 Security 35 65 335
2020 Administration and operations 26 74 140
2020 Human resources 35 65 25
2020 Financial management 31 69 20
2020 Material management 0 100 10
2020 Policy 36 64 15
2020 Other services to the public 28 72 45
2020 None of the above 33 67 155
2019 Client contact centre 46 54 15
2019 Health care practitioners 20 80 55
2019 Compliance, inspection and enforcement 30 70 20
2019 Security 40 60 385
2019 Administration and operations 25 75 100
2019 Human resources 42 58 25
2019 Financial management 20 80 25
2019 Other services to the public 42 58 40
2019 None of the above 38 62 160

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 24 76 25
2024 Health care practitioners 25 75 65
2024 Security 28 72 330
2024 Administration and operations 22 78 115
2024 Human resources 13 87 40
2024 Information management 0 100 10
2024 Information technology 41 59 20
2024 Other services to the public 22 78 35
2024 None of the above 27 73 155
2022 Client contact centre 26 74 20
2022 Health care practitioners 18 82 70
2022 Compliance, inspection and enforcement 39 61 20
2022 Security 22 78 310
2022 Administration and operations 21 79 110
2022 Human resources 5 95 25
2022 Financial management 11 89 20
2022 Material management 0 100 15
2022 Information technology 25 75 10
2022 Policy 21 79 10
2022 Project management 27 73 25
2022 Other services to the public 20 80 35
2022 None of the above 18 82 130
2020 Health care practitioners 16 84 75
2020 Compliance, inspection and enforcement 21 79 20
2020 Security 20 80 335
2020 Administration and operations 12 88 140
2020 Material management 0 100 10
2020 Project management 0 100 15
2020 Other services to the public 21 79 45
2020 None of the above 16 84 155
2019 Client contact centre 47 53 15
2019 Security 23 77 385
2019 Administration and operations 17 83 100
2019 Human resources 55 45 25
2019 Financial management 24 76 25
2019 Other services to the public 24 76 40
2019 None of the above 31 69 160

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 35 65 25
2024 Health care practitioners 31 69 65
2024 Security 34 66 330
2024 Administration and operations 13 87 115
2024 Human resources 13 87 40
2024 Information management 0 100 10
2024 Information technology 49 51 20
2024 Evaluation 0 100 15
2024 Other services to the public 16 84 35
2024 None of the above 26 74 155
2022 Client contact centre 15 85 20
2022 Health care practitioners 14 86 70
2022 Compliance, inspection and enforcement 23 77 20
2022 Security 27 73 310
2022 Administration and operations 12 88 110
2022 Human resources 11 89 25
2022 Financial management 10 90 20
2022 Material management 13 87 15
2022 Information technology 25 75 10
2022 Policy 18 82 10
2022 Project management 10 90 25
2022 Other services to the public 16 84 35
2022 None of the above 15 85 130
2020 Health care practitioners 24 76 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 27 73 335
2020 Administration and operations 11 89 140
2020 Material management 0 100 10
2020 Other services to the public 19 81 45
2020 None of the above 17 83 155
2019 Health care practitioners 10 90 55
2019 Security 28 72 385
2019 Administration and operations 14 86 100
2019 Human resources 33 67 25
2019 Other services to the public 21 79 40
2019 None of the above 23 77 160

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 17 83 330
2024 Administration and operations 6 94 115
2024 Evaluation 0 100 15
2024 None of the above 14 86 155
2022 Client contact centre 11 89 20
2022 Health care practitioners 6 94 70
2022 Compliance, inspection and enforcement 12 88 20
2022 Security 13 87 310
2022 Administration and operations 7 93 110
2022 Human resources 6 94 25
2022 Financial management 9 91 20
2022 Material management 5 95 15
2022 Information technology 14 86 10
2022 Policy 0 100 10
2022 Project management 12 88 25
2022 Other services to the public 17 83 35
2022 None of the above 8 92 130
2020 Client contact centre 0 100 15
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 11 89 335
2020 Administration and operations 6 94 140
2020 Project management 0 100 15
2020 Other services to the public 12 88 45
2019 Security 9 91 385
2019 Administration and operations 7 93 100
2019 Human resources 30 70 25
2019 Material management 0 100 10
2019 Other services to the public 15 85 40
2019 None of the above 10 90 160

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 26 74 25
2024 Health care practitioners 20 80 65
2024 Security 27 73 330
2024 Legal services 47 53 10
2024 Administration and operations 22 78 115
2024 Human resources 25 75 40
2024 Financial management 29 71 25
2024 Information technology 26 74 20
2024 Evaluation 37 63 15
2024 Other services to the public 22 78 35
2024 None of the above 27 73 155
2022 Client contact centre 24 76 20
2022 Health care practitioners 19 81 70
2022 Compliance, inspection and enforcement 13 87 20
2022 Security 22 78 310
2022 Administration and operations 25 75 110
2022 Human resources 15 85 25
2022 Financial management 19 81 20
2022 Material management 40 60 15
2022 Information technology 24 76 10
2022 Policy 18 82 10
2022 Project management 18 82 25
2022 Other services to the public 24 76 35
2022 None of the above 21 79 130
2020 Health care practitioners 21 79 75
2020 Security 20 80 335
2020 Administration and operations 26 74 140
2020 Human resources 18 82 25
2020 Financial management 27 73 20
2020 Information technology 0 100 10
2020 Other services to the public 23 77 45
2020 None of the above 17 83 155
2019 Health care practitioners 28 72 55
2019 Security 23 77 385
2019 Administration and operations 26 74 100
2019 Human resources 27 73 25
2019 Project management 51 49 15
2019 Other services to the public 22 78 40
2019 None of the above 18 82 160

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 30 70 65
2024 Compliance, inspection and enforcement 56 44 20
2024 Security 46 54 330
2024 Legal services 57 43 10
2024 Administration and operations 37 63 115
2024 Human resources 14 86 40
2024 Financial management 31 69 25
2024 Evaluation 45 55 15
2024 Project management 27 73 25
2024 Other services to the public 23 77 35
2024 None of the above 33 67 155
2022 Client contact centre 25 75 20
2022 Health care practitioners 45 55 70
2022 Compliance, inspection and enforcement 10 90 20
2022 Security 35 65 310
2022 Administration and operations 25 75 110
2022 Human resources 32 68 25
2022 Financial management 14 86 20
2022 Material management 54 46 15
2022 Information technology 32 68 10
2022 Policy 21 79 10
2022 Project management 23 77 25
2022 Other services to the public 10 90 35
2022 None of the above 40 60 130
2020 Health care practitioners 20 80 75
2020 Compliance, inspection and enforcement 48 52 20
2020 Security 38 62 335
2020 Administration and operations 31 69 140
2020 Human resources 22 78 25
2020 Financial management 26 74 20
2020 Other services to the public 22 78 45
2020 None of the above 28 72 155
2019 Health care practitioners 33 67 55
2019 Compliance, inspection and enforcement 30 70 20
2019 Security 42 58 385
2019 Administration and operations 24 76 100
2019 Human resources 23 77 25
2019 Financial management 32 68 25
2019 Material management 52 48 10
2019 Other services to the public 33 67 40
2019 None of the above 27 73 160

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 13 87 65
2024 Security 10 90 330
2024 Information management 0 100 10
2024 Evaluation 0 100 15
2024 Other services to the public 15 85 35
2024 None of the above 5 95 155
2022 Client contact centre 12 88 20
2022 Health care practitioners 7 93 70
2022 Compliance, inspection and enforcement 5 95 20
2022 Security 7 93 310
2022 Administration and operations 1 99 110
2022 Human resources 10 90 25
2022 Financial management 0 100 20
2022 Material management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 2 98 35
2022 None of the above 6 94 130
2020 Security 10 90 335
2020 Administration and operations 4 96 140
2020 Human resources 0 100 25
2020 Material management 0 100 10
2020 Policy 0 100 15
2020 None of the above 5 95 155
2019 Security 5 95 385
2019 Material management 0 100 10
2019 None of the above 10 90 160

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 4 96 330
2024 Information management 0 100 10
2024 Evaluation 0 100 15
2024 Policy 0 100 15
2022 Client contact centre 12 88 20
2022 Health care practitioners 1 99 70
2022 Compliance, inspection and enforcement 5 95 20
2022 Security 5 95 310
2022 Administration and operations 1 99 110
2022 Human resources 5 95 25
2022 Financial management 5 95 20
2022 Material management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 10 90 25
2022 Other services to the public 2 98 35
2022 None of the above 3 97 130
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 4 96 335
2020 Material management 0 100 10
2020 Information technology 0 100 10
2020 Policy 0 100 15
2019 Security 3 97 385
2019 Financial management 0 100 25
2019 Material management 0 100 10
2019 Project management 0 100 15
2019 None of the above 5 95 160

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 9 91 65
2024 Security 11 89 330
2024 Administration and operations 7 93 115
2024 Policy 0 100 15
2024 None of the above 10 90 155
2022 Client contact centre 11 89 20
2022 Health care practitioners 6 94 70
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 11 89 310
2022 Administration and operations 6 94 110
2022 Human resources 3 97 25
2022 Financial management 4 96 20
2022 Material management 0 100 15
2022 Information technology 0 100 10
2022 Policy 29 71 10
2022 Project management 12 88 25
2022 Other services to the public 4 96 35
2022 None of the above 13 87 130
2020 Health care practitioners 15 85 75
2020 Security 11 89 335
2020 Administration and operations 9 91 140
2020 Material management 0 100 10
2020 Other services to the public 11 89 45
2020 None of the above 8 92 155
2019 Health care practitioners 9 91 55
2019 Security 13 87 385
2019 Administration and operations 13 87 100
2019 Project management 0 100 15
2019 None of the above 6 94 160

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 25
2024 Health care practitioners 20 80 65
2024 Security 17 83 330
2024 Administration and operations 20 80 115
2024 Human resources 33 67 40
2024 Information technology 0 100 20
2024 Policy 35 65 15
2024 Other services to the public 21 79 35
2024 None of the above 15 85 155
2022 Client contact centre 24 76 20
2022 Health care practitioners 22 78 70
2022 Compliance, inspection and enforcement 6 94 20
2022 Security 15 85 310
2022 Administration and operations 12 88 110
2022 Human resources 16 84 25
2022 Financial management 4 96 20
2022 Material management 6 94 15
2022 Information technology 16 84 10
2022 Policy 27 73 10
2022 Project management 28 72 25
2022 Other services to the public 4 96 35
2022 None of the above 18 82 130
2020 Health care practitioners 12 88 75
2020 Security 17 83 335
2020 Administration and operations 15 85 140
2020 Human resources 0 100 25
2020 Policy 44 56 15
2020 Other services to the public 19 81 45
2020 None of the above 19 81 155
2019 Health care practitioners 23 77 55
2019 Security 17 83 385
2019 Administration and operations 17 83 100
2019 Human resources 27 73 25
2019 Project management 0 100 15
2019 Other services to the public 18 82 40
2019 None of the above 10 90 160

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 0 100 65
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 4 96 330
2024 Legal services 0 100 10
2024 Administration and operations 0 100 115
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Evaluation 0 100 15
2024 Policy 0 100 15
2022 Client contact centre 8 92 20
2022 Health care practitioners 4 96 70
2022 Compliance, inspection and enforcement 3 97 20
2022 Security 3 97 310
2022 Administration and operations 2 98 110
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Material management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 4 96 25
2022 Other services to the public 7 93 35
2022 None of the above 5 95 130
2020 Client contact centre 0 100 15
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 2 98 335
2020 Administration and operations 0 100 140
2020 Human resources 0 100 25
2020 Financial management 0 100 20
2020 Material management 0 100 10
2020 Information technology 0 100 10
2020 Policy 0 100 15
2020 Project management 0 100 15
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 55
2019 Compliance, inspection and enforcement 0 100 20
2019 Security 3 97 385
2019 Financial management 0 100 25
2019 Project management 0 100 15
2019 Other services to the public 0 100 40

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 23 77 65
2024 Compliance, inspection and enforcement 13 87 20
2024 Security 18 82 330
2024 Administration and operations 29 71 115
2024 Human resources 30 70 40
2024 Financial management 35 65 25
2024 Information technology 39 61 20
2024 Project management 36 64 25
2024 Other services to the public 33 67 35
2024 None of the above 18 82 155
2022 Client contact centre 30 70 20
2022 Health care practitioners 13 87 70
2022 Compliance, inspection and enforcement 31 69 20
2022 Security 21 79 310
2022 Administration and operations 29 71 110
2022 Human resources 26 74 25
2022 Financial management 47 53 20
2022 Material management 14 86 15
2022 Information technology 9 91 10
2022 Policy 41 59 10
2022 Project management 10 90 25
2022 Other services to the public 17 83 35
2022 None of the above 20 80 130
2020 Health care practitioners 22 78 75
2020 Security 18 82 335
2020 Administration and operations 26 74 140
2020 Human resources 18 82 25
2020 Other services to the public 30 70 45
2020 None of the above 21 79 155
2019 Health care practitioners 19 81 55
2019 Security 19 81 385
2019 Administration and operations 23 77 100
2019 Human resources 23 77 25
2019 Other services to the public 15 85 40
2019 None of the above 18 82 160

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Legal services 0 100 10
2024 Administration and operations 0 100 115
2024 Human resources 0 100 40
2024 Financial management 0 100 25
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Evaluation 0 100 15
2024 Policy 0 100 15
2024 Other services to the public 0 100 35
2022 Client contact centre 0 100 20
2022 Health care practitioners 0 100 70
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 1 99 310
2022 Administration and operations 0 100 110
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Material management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 0 100 35
2022 None of the above 2 98 130
2020 Client contact centre 0 100 15
2020 Health care practitioners 0 100 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Human resources 0 100 25
2020 Financial management 0 100 20
2020 Material management 0 100 10
2020 Information technology 0 100 10
2020 Policy 0 100 15
2019 Health care practitioners 0 100 55
2019 Compliance, inspection and enforcement 0 100 20
2019 Administration and operations 0 100 100
2019 Financial management 0 100 25
2019 Material management 0 100 10
2019 Other services to the public 0 100 40

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 40 60 65
2024 Compliance, inspection and enforcement 20 80 20
2024 Security 23 77 340
2024 Administration and operations 35 65 115
2024 Human resources 41 59 40
2024 Financial management 32 68 25
2024 Information technology 43 57 20
2024 Policy 53 47 15
2024 Project management 45 55 25
2024 Other services to the public 42 58 35
2024 None of the above 25 75 160
2022 Client contact centre 36 64 20
2022 Health care practitioners 39 61 70
2022 Compliance, inspection and enforcement 23 77 25
2022 Security 26 74 315
2022 Administration and operations 34 66 110
2022 Human resources 23 77 25
2022 Financial management 31 69 20
2022 Material management 30 70 15
2022 Information technology 53 47 10
2022 Policy 16 84 10
2022 Project management 46 54 25
2022 Other services to the public 21 79 35
2022 None of the above 34 66 130
2020 Client contact centre 27 73 15
2020 Health care practitioners 30 70 75
2020 Compliance, inspection and enforcement 36 64 20
2020 Security 28 72 335
2020 Administration and operations 32 68 140
2020 Human resources 45 55 25
2020 Financial management 36 64 20
2020 Policy 37 63 15
2020 Project management 36 64 15
2020 Other services to the public 41 59 45
2020 None of the above 35 65 155
2019 Health care practitioners 22 78 55
2019 Compliance, inspection and enforcement 41 59 20
2019 Security 28 72 385
2019 Administration and operations 32 68 100
2019 Human resources 31 69 25
2019 Financial management 33 67 25
2019 Project management 31 69 15
2019 Other services to the public 30 70 40
2019 None of the above 31 69 160

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 25 75 65
2024 Security 12 88 340
2024 Administration and operations 16 84 115
2024 Human resources 18 82 40
2024 Financial management 23 77 25
2024 Project management 35 65 25
2024 None of the above 12 88 160
2022 Client contact centre 7 93 20
2022 Health care practitioners 18 82 70
2022 Compliance, inspection and enforcement 15 85 25
2022 Security 16 84 315
2022 Administration and operations 18 82 110
2022 Human resources 6 94 25
2022 Financial management 19 81 20
2022 Material management 21 79 15
2022 Information technology 0 100 10
2022 Policy 8 92 10
2022 Project management 24 76 25
2022 Other services to the public 6 94 35
2022 None of the above 11 89 130
2020 Health care practitioners 11 89 75
2020 Security 17 83 335
2020 Administration and operations 20 80 140
2020 Human resources 21 79 25
2020 Material management 0 100 10
2020 Policy 33 67 15
2020 Other services to the public 31 69 45
2020 None of the above 22 78 155
2019 Health care practitioners 23 77 55
2019 Compliance, inspection and enforcement 19 81 20
2019 Security 20 80 385
2019 Administration and operations 22 78 100
2019 Project management 0 100 15
2019 Other services to the public 20 80 40
2019 None of the above 19 81 160

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 10 90 65
2024 Security 5 95 340
2024 Legal services 0 100 10
2024 Administration and operations 5 95 115
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Policy 0 100 15
2022 Client contact centre 4 96 20
2022 Health care practitioners 3 97 70
2022 Compliance, inspection and enforcement 3 97 25
2022 Security 4 96 315
2022 Administration and operations 3 97 110
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Material management 0 100 15
2022 Information technology 15 85 10
2022 Policy 5 95 10
2022 Project management 0 100 25
2022 Other services to the public 2 98 35
2022 None of the above 6 94 130
2020 Client contact centre 0 100 15
2020 Security 5 95 335
2020 Administration and operations 4 96 140
2020 Financial management 0 100 20
2020 Material management 0 100 10
2020 Information technology 0 100 10
2020 Project management 0 100 15
2020 None of the above 7 93 155
2019 Client contact centre 0 100 15
2019 Security 6 94 385
2019 Administration and operations 7 93 100
2019 Material management 0 100 10
2019 Project management 0 100 15
2019 None of the above 4 96 160

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 31 69 65
2024 Compliance, inspection and enforcement 25 75 20
2024 Security 20 80 340
2024 Administration and operations 24 76 115
2024 Human resources 12 88 40
2024 Financial management 24 76 25
2024 Project management 40 60 25
2024 Other services to the public 28 72 35
2024 None of the above 18 82 160
2022 Client contact centre 34 66 20
2022 Health care practitioners 26 74 70
2022 Compliance, inspection and enforcement 17 83 25
2022 Security 24 76 315
2022 Administration and operations 24 76 110
2022 Human resources 6 94 25
2022 Financial management 22 78 20
2022 Material management 5 95 15
2022 Information technology 47 53 10
2022 Policy 5 95 10
2022 Project management 22 78 25
2022 Other services to the public 10 90 35
2022 None of the above 19 81 130
2020 Health care practitioners 26 74 75
2020 Compliance, inspection and enforcement 36 64 20
2020 Security 24 76 335
2020 Administration and operations 20 80 140
2020 Other services to the public 34 66 45
2020 None of the above 23 77 155
2019 Health care practitioners 23 77 55
2019 Security 25 75 385
2019 Administration and operations 18 82 100
2019 Material management 51 49 10
2019 Project management 29 71 15
2019 Other services to the public 20 80 40
2019 None of the above 26 74 160

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 15 85 65
2024 Security 5 95 340
2024 Legal services 0 100 10
2024 Administration and operations 4 96 115
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Policy 0 100 15
2022 Client contact centre 0 100 20
2022 Health care practitioners 7 93 70
2022 Compliance, inspection and enforcement 0 100 25
2022 Security 9 91 315
2022 Administration and operations 2 98 110
2022 Human resources 0 100 25
2022 Financial management 4 96 20
2022 Material management 13 87 15
2022 Information technology 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 25
2022 Other services to the public 2 98 35
2022 None of the above 3 97 130
2020 Health care practitioners 11 89 75
2020 Security 9 91 335
2020 Administration and operations 5 95 140
2020 Information technology 0 100 10
2020 Project management 0 100 15
2020 None of the above 5 95 155
2019 Client contact centre 0 100 15
2019 Compliance, inspection and enforcement 0 100 20
2019 Security 6 94 385
2019 Administration and operations 5 95 100
2019 Financial management 0 100 25
2019 None of the above 8 92 160

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 16 84 65
2024 Security 11 89 340
2024 Administration and operations 11 89 115
2024 Information management 0 100 10
2024 Other services to the public 12 88 35
2024 None of the above 10 90 160
2022 Client contact centre 24 76 20
2022 Health care practitioners 9 91 70
2022 Compliance, inspection and enforcement 6 94 25
2022 Security 12 88 315
2022 Administration and operations 7 93 110
2022 Human resources 4 96 25
2022 Financial management 4 96 20
2022 Material management 18 82 15
2022 Information technology 23 77 10
2022 Policy 0 100 10
2022 Project management 16 84 25
2022 Other services to the public 8 92 35
2022 None of the above 6 94 130
2020 Health care practitioners 7 93 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 9 91 335
2020 Administration and operations 7 93 140
2020 Financial management 0 100 20
2020 Information technology 0 100 10
2020 None of the above 9 91 155
2019 Health care practitioners 10 90 55
2019 Security 7 93 385
2019 Administration and operations 11 89 100
2019 Financial management 0 100 25
2019 Material management 0 100 10
2019 None of the above 6 94 160

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 65
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 11 89 340
2024 Legal services 0 100 10
2024 Administration and operations 9 91 115
2024 Human resources 12 88 40
2024 Information technology 26 74 20
2024 Policy 0 100 15
2024 None of the above 8 92 160
2022 Client contact centre 3 97 20
2022 Health care practitioners 2 98 70
2022 Compliance, inspection and enforcement 8 92 25
2022 Security 14 86 315
2022 Administration and operations 7 93 110
2022 Human resources 3 97 25
2022 Financial management 0 100 20
2022 Material management 15 85 15
2022 Information technology 12 88 10
2022 Policy 12 88 10
2022 Project management 5 95 25
2022 Other services to the public 2 98 35
2022 None of the above 6 94 130
2020 Health care practitioners 12 88 75
2020 Security 11 89 335
2020 Administration and operations 8 92 140
2020 Material management 0 100 10
2020 Other services to the public 11 89 45
2020 None of the above 11 89 155
2019 Health care practitioners 15 85 55
2019 Security 14 86 385
2019 Administration and operations 8 92 100
2019 Material management 0 100 10
2019 Other services to the public 20 80 40
2019 None of the above 12 88 160

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 65
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 8 92 340
2024 Legal services 0 100 10
2024 Administration and operations 4 96 115
2024 Human resources 14 86 40
2024 Evaluation 0 100 15
2024 None of the above 12 88 160
2022 Client contact centre 17 83 20
2022 Health care practitioners 4 96 70
2022 Compliance, inspection and enforcement 3 97 25
2022 Security 12 88 315
2022 Administration and operations 6 94 110
2022 Human resources 6 94 25
2022 Financial management 9 91 20
2022 Material management 12 88 15
2022 Information technology 28 72 10
2022 Policy 0 100 10
2022 Project management 4 96 25
2022 Other services to the public 12 88 35
2022 None of the above 12 88 130
2020 Client contact centre 0 100 15
2020 Security 11 89 335
2020 Administration and operations 13 87 140
2020 Financial management 0 100 20
2020 Material management 0 100 10
2020 Policy 0 100 15
2020 Project management 0 100 15
2020 None of the above 9 91 155
2019 Client contact centre 0 100 15
2019 Health care practitioners 9 91 55
2019 Security 11 89 385
2019 Administration and operations 7 93 100
2019 Other services to the public 15 85 40
2019 None of the above 10 90 160

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 39 25
2024 Health care practitioners 48 52 65
2024 Compliance, inspection and enforcement 62 38 20
2024 Security 55 45 340
2024 Legal services 63 37 10
2024 Administration and operations 42 58 115
2024 Human resources 53 47 40
2024 Financial management 43 57 25
2024 Information management 51 49 10
2024 Information technology 48 52 20
2024 Evaluation 37 63 15
2024 Project management 27 73 25
2024 Other services to the public 45 55 35
2024 None of the above 40 60 160
2022 Client contact centre 30 70 20
2022 Health care practitioners 49 51 70
2022 Compliance, inspection and enforcement 63 37 25
2022 Security 44 56 315
2022 Administration and operations 45 55 110
2022 Human resources 61 39 25
2022 Financial management 46 54 20
2022 Material management 38 62 15
2022 Information technology 41 59 10
2022 Policy 74 26 10
2022 Project management 36 64 25
2022 Other services to the public 66 34 35
2022 None of the above 46 54 130
2020 Client contact centre 59 41 15
2020 Health care practitioners 49 51 75
2020 Compliance, inspection and enforcement 22 78 20
2020 Security 46 54 335
2020 Administration and operations 44 56 140
2020 Human resources 37 63 25
2020 Financial management 54 46 20
2020 Material management 57 43 10
2020 Information technology 46 54 10
2020 Policy 30 70 15
2020 Other services to the public 34 66 45
2020 None of the above 40 60 155
2019 Client contact centre 46 54 15
2019 Health care practitioners 39 61 55
2019 Compliance, inspection and enforcement 46 54 20
2019 Security 41 59 385
2019 Administration and operations 44 56 100
2019 Human resources 56 44 25
2019 Financial management 42 58 25
2019 Material management 41 59 10
2019 Project management 51 49 15
2019 Other services to the public 37 63 40
2019 None of the above 45 55 160

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 5 95 305
2024 Financial management 0 100 20
2024 Information technology 0 100 15
2024 Evaluation 0 100 10
2024 Policy 0 100 10
2024 None of the above 9 91 140
2022 Client contact centre 9 91 15
2022 Health care practitioners 12 88 60
2022 Compliance, inspection and enforcement 3 97 20
2022 Security 10 90 275
2022 Administration and operations 3 97 100
2022 Human resources 8 92 25
2022 Financial management 0 100 20
2022 Material management 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 20
2022 Other services to the public 3 97 30
2022 None of the above 5 95 120
2020 Health care practitioners 7 93 70
2020 Security 5 95 305
2020 Administration and operations 4 96 130
2020 None of the above 6 94 145
2019 Security 6 94 325
2019 Administration and operations 8 92 85
2019 Financial management 0 100 25
2019 Material management 0 100 10
2019 None of the above 9 91 140

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 9 91 55
2024 Security 7 93 305
2024 Administration and operations 8 92 100
2024 Human resources 20 80 40
2024 None of the above 5 95 140
2022 Client contact centre 9 91 15
2022 Health care practitioners 15 85 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 11 89 275
2022 Administration and operations 8 92 100
2022 Human resources 8 92 25
2022 Financial management 9 91 20
2022 Material management 9 91 10
2022 Policy 30 70 10
2022 Project management 8 92 20
2022 Other services to the public 17 83 30
2022 None of the above 9 91 120
2020 Health care practitioners 14 86 70
2020 Security 9 91 305
2020 Administration and operations 12 88 130
2020 None of the above 7 93 145
2019 Health care practitioners 8 92 45
2019 Security 8 92 325
2019 Administration and operations 14 86 85
2019 None of the above 12 88 140

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 2 98 305
2024 Financial management 0 100 20
2024 Information management 0 100 10
2024 Evaluation 0 100 10
2024 Project management 0 100 20
2024 Other services to the public 0 100 30
2022 Client contact centre 4 96 15
2022 Health care practitioners 4 96 60
2022 Compliance, inspection and enforcement 3 97 20
2022 Security 6 94 275
2022 Administration and operations 3 97 100
2022 Human resources 4 96 25
2022 Financial management 0 100 20
2022 Material management 18 82 10
2022 Policy 0 100 10
2022 Project management 0 100 20
2022 Other services to the public 0 100 30
2022 None of the above 1 99 120
2020 Security 4 96 305
2020 Information technology 0 100 10
2019 Security 3 97 325
2019 Financial management 0 100 25
2019 Material management 0 100 10
2019 None of the above 5 95 140

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Security 2 98 305
2024 Human resources 0 100 40
2024 Financial management 0 100 20
2024 Information management 0 100 10
2024 Information technology 0 100 15
2024 Evaluation 0 100 10
2024 Policy 0 100 10
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 4 96 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 4 96 275
2022 Administration and operations 3 97 100
2022 Human resources 0 100 25
2022 Financial management 5 95 20
2022 Material management 0 100 10
2022 Policy 0 100 10
2022 Project management 0 100 20
2022 Other services to the public 2 98 30
2022 None of the above 2 98 120
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 2 98 305
2020 Administration and operations 4 96 130
2020 Financial management 0 100 20
2020 Information technology 0 100 10
2020 None of the above 5 95 145
2019 Security 3 97 325
2019 Material management 0 100 10
2019 None of the above 3 97 140

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Compliance, inspection and enforcement 0 100 20
2024 Administration and operations 9 91 100
2024 Information management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 20
2022 Client contact centre 0 100 15
2022 Health care practitioners 2 98 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 3 97 275
2022 Administration and operations 1 99 100
2022 Human resources 0 100 25
2022 Financial management 4 96 20
2022 Material management 0 100 10
2022 Policy 0 100 10
2022 Project management 5 95 20
2022 Other services to the public 3 97 30
2022 None of the above 2 98 120
2020 Health care practitioners 10 90 70
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 2 98 305
2020 Information technology 0 100 10
2020 None of the above 3 97 145
2019 Health care practitioners 0 100 45
2019 Administration and operations 5 95 85
2019 Material management 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 4 96 305
2024 Administration and operations 4 96 100
2024 Financial management 0 100 20
2024 Information technology 0 100 15
2024 Project management 0 100 20
2024 Other services to the public 0 100 30
2024 None of the above 0 100 140
2022 Client contact centre 11 89 15
2022 Health care practitioners 3 97 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 2 98 275
2022 Administration and operations 7 93 100
2022 Human resources 3 97 25
2022 Financial management 0 100 20
2022 Material management 9 91 10
2022 Policy 0 100 10
2022 Project management 10 90 20
2022 Other services to the public 3 97 30
2022 None of the above 2 98 120
2020 Compliance, inspection and enforcement 0 100 20
2020 Information technology 0 100 10
2019 Health care practitioners 0 100 45
2019 Security 3 97 325
2019 None of the above 4 96 140

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Compliance, inspection and enforcement 0 100 20
2024 Security 2 98 305
2024 Administration and operations 6 94 100
2024 Financial management 0 100 20
2024 Information management 0 100 10
2024 Project management 22 78 20
2024 None of the above 4 96 140
2022 Client contact centre 5 95 15
2022 Health care practitioners 4 96 60
2022 Compliance, inspection and enforcement 3 97 20
2022 Security 2 98 275
2022 Administration and operations 9 91 100
2022 Human resources 22 78 25
2022 Financial management 0 100 20
2022 Material management 7 93 10
2022 Policy 0 100 10
2022 Project management 5 95 20
2022 Other services to the public 11 89 30
2022 None of the above 5 95 120
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 3 97 305
2020 Administration and operations 7 93 130
2020 Information technology 0 100 10
2019 Security 2 98 325
2019 Administration and operations 6 94 85
2019 None of the above 3 97 140

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 17 83 55
2024 Security 11 89 305
2024 Administration and operations 12 88 100
2024 Policy 0 100 10
2024 None of the above 6 94 140
2022 Client contact centre 19 81 15
2022 Health care practitioners 15 85 60
2022 Compliance, inspection and enforcement 10 90 20
2022 Security 16 84 275
2022 Administration and operations 11 89 100
2022 Human resources 11 89 25
2022 Financial management 6 94 20
2022 Material management 16 84 10
2022 Policy 0 100 10
2022 Project management 5 95 20
2022 Other services to the public 14 86 30
2022 None of the above 6 94 120
2020 Health care practitioners 7 93 70
2020 Security 13 87 305
2020 Administration and operations 11 89 130
2020 None of the above 10 90 145
2019 Health care practitioners 13 87 45
2019 Security 10 90 325
2019 Administration and operations 12 88 85
2019 Material management 0 100 10
2019 None of the above 9 91 140

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 55
2024 Security 9 91 305
2024 Administration and operations 10 90 100
2024 Policy 0 100 10
2024 Other services to the public 0 100 30
2024 None of the above 7 93 140
2022 Client contact centre 21 79 15
2022 Health care practitioners 10 90 60
2022 Compliance, inspection and enforcement 9 91 20
2022 Security 12 88 275
2022 Administration and operations 9 91 100
2022 Human resources 10 90 25
2022 Financial management 6 94 20
2022 Material management 12 88 10
2022 Policy 20 80 10
2022 Project management 17 83 20
2022 Other services to the public 13 87 30
2022 None of the above 15 85 120
2020 Health care practitioners 7 93 70
2020 Security 14 86 305
2020 Administration and operations 12 88 130
2020 Information technology 0 100 10
2020 None of the above 12 88 145
2019 Health care practitioners 18 82 45
2019 Security 11 89 325
2019 Administration and operations 6 94 85
2019 None of the above 12 88 140

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 25
2024 Health care practitioners 44 56 55
2024 Security 34 66 305
2024 Administration and operations 33 67 100
2024 Human resources 25 75 40
2024 Financial management 25 75 20
2024 Information management 47 53 10
2024 Evaluation 46 54 10
2024 Project management 33 67 20
2024 Other services to the public 26 74 30
2024 None of the above 26 74 140
2022 Client contact centre 16 84 15
2022 Health care practitioners 31 69 60
2022 Compliance, inspection and enforcement 20 80 20
2022 Security 31 69 275
2022 Administration and operations 31 69 100
2022 Human resources 22 78 25
2022 Financial management 37 63 20
2022 Material management 7 93 10
2022 Policy 16 84 10
2022 Project management 30 70 20
2022 Other services to the public 24 76 30
2022 None of the above 28 72 120
2020 Health care practitioners 38 62 70
2020 Compliance, inspection and enforcement 46 54 20
2020 Security 34 66 305
2020 Administration and operations 33 67 130
2020 Financial management 26 74 20
2020 None of the above 31 69 145
2019 Health care practitioners 21 79 45
2019 Security 38 62 325
2019 Administration and operations 27 73 85
2019 Financial management 34 66 25
2019 None of the above 42 58 140

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 25
2024 Health care practitioners 24 76 55
2024 Security 12 88 305
2024 Administration and operations 6 94 100
2024 Information technology 0 100 15
2024 Evaluation 0 100 10
2024 Other services to the public 15 85 30
2024 None of the above 9 91 140
2022 Client contact centre 22 78 15
2022 Health care practitioners 11 89 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 12 88 275
2022 Administration and operations 8 92 100
2022 Human resources 13 87 25
2022 Financial management 4 96 20
2022 Material management 9 91 10
2022 Policy 0 100 10
2022 Project management 5 95 20
2022 Other services to the public 18 82 30
2022 None of the above 11 89 120
2020 Health care practitioners 10 90 70
2020 Compliance, inspection and enforcement 22 78 20
2020 Security 13 87 305
2020 Administration and operations 9 91 130
2020 None of the above 11 89 145
2019 Security 11 89 325
2019 Administration and operations 9 91 85
2019 None of the above 16 84 140

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 39 25
2024 Health care practitioners 58 42 55
2024 Compliance, inspection and enforcement 61 39 20
2024 Security 51 49 305
2024 Administration and operations 53 47 100
2024 Human resources 35 65 40
2024 Financial management 26 74 20
2024 Information management 55 45 10
2024 Information technology 44 56 15
2024 Evaluation 55 45 10
2024 Policy 52 48 10
2024 Project management 40 60 20
2024 Other services to the public 57 43 30
2024 None of the above 49 51 140
2022 Client contact centre 28 72 15
2022 Health care practitioners 51 49 60
2022 Compliance, inspection and enforcement 27 73 20
2022 Security 46 54 275
2022 Administration and operations 44 56 100
2022 Human resources 48 52 25
2022 Financial management 27 73 20
2022 Material management 47 53 10
2022 Policy 39 61 10
2022 Project management 47 53 20
2022 Other services to the public 52 48 30
2022 None of the above 49 51 120
2020 Health care practitioners 61 39 70
2020 Compliance, inspection and enforcement 60 40 20
2020 Security 52 48 305
2020 Administration and operations 50 50 130
2020 Financial management 28 72 20
2020 Information technology 45 55 10
2020 None of the above 49 51 145
2019 Health care practitioners 44 56 45
2019 Security 49 51 325
2019 Administration and operations 42 58 85
2019 Financial management 43 57 25
2019 None of the above 58 42 140

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Security 4 96 305
2024 Human resources 0 100 40
2024 Financial management 0 100 20
2024 Information management 0 100 10
2024 Information technology 0 100 15
2024 Evaluation 0 100 10
2024 Policy 0 100 10
2024 Project management 0 100 20
2022 Client contact centre 0 100 15
2022 Health care practitioners 0 100 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Security 5 95 275
2022 Administration and operations 3 97 100
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Material management 0 100 10
2022 Policy 0 100 10
2022 Project management 5 95 20
2022 Other services to the public 7 93 30
2022 None of the above 3 97 120
2020 Health care practitioners 0 100 70
2020 Compliance, inspection and enforcement 0 100 20
2020 Security 4 96 305
2020 Financial management 0 100 20
2020 Information technology 0 100 10
2020 None of the above 3 97 145
2019 Security 3 97 325
2019 Administration and operations 0 100 85
2019 Financial management 0 100 25
2019 Material management 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 59 41 25
2024 Health care practitioners 66 34 55
2024 Compliance, inspection and enforcement 69 31 20
2024 Security 74 26 305
2024 Administration and operations 64 36 100
2024 Human resources 60 40 40
2024 Financial management 66 34 20
2024 Information management 94 6 10
2024 Information technology 58 42 15
2024 Evaluation 64 36 10
2024 Policy 70 30 10
2024 Project management 54 46 20
2024 Other services to the public 57 43 30
2024 None of the above 60 40 140
2022 Client contact centre 34 66 15
2022 Health care practitioners 68 32 60
2022 Compliance, inspection and enforcement 66 34 20
2022 Security 70 30 275
2022 Administration and operations 69 31 100
2022 Human resources 61 39 25
2022 Financial management 74 26 20
2022 Material management 60 40 10
2022 Policy 53 47 10
2022 Project management 61 39 20
2022 Other services to the public 51 49 30
2022 None of the above 62 38 120
2020 Health care practitioners 59 41 70
2020 Compliance, inspection and enforcement 55 45 20
2020 Security 69 31 305
2020 Administration and operations 68 32 130
2020 Financial management 69 31 20
2020 Information technology 55 45 10
2020 None of the above 66 34 145
2019 Health care practitioners 78 22 45
2019 Security 70 30 325
2019 Administration and operations 53 47 85
2019 Financial management 65 35 25
2019 None of the above 63 37 140

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 9 91 55
2024 Security 2 98 305
2024 Administration and operations 5 95 100
2024 Policy 0 100 10
2024 None of the above 3 97 140

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 25
2024 Health care practitioners 11 89 55
2024 Security 14 86 305
2024 Administration and operations 9 91 100
2024 Human resources 14 86 40
2024 None of the above 16 84 140
2022 Client contact centre 25 75 15
2022 Health care practitioners 16 84 60
2022 Compliance, inspection and enforcement 13 87 20
2022 Security 14 86 275
2022 Administration and operations 19 81 100
2022 Human resources 23 77 25
2022 Financial management 15 85 20
2022 Material management 0 100 10
2022 Policy 0 100 10
2022 Project management 30 70 20
2022 Other services to the public 18 82 30
2022 None of the above 19 81 120
2020 Health care practitioners 9 91 70
2020 Security 12 88 305
2020 Administration and operations 17 83 130
2020 None of the above 10 90 145
2019 Health care practitioners 13 87 45
2019 Security 11 89 325
2019 Administration and operations 11 89 85
2019 None of the above 12 88 140

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 21 18 15 20 12 3 38 41 130
2024 Health care practitioners 9 16 27 11 11 21 5 33 30 545
2024 Intelligence analysts 9 10 31 0 20 23 7 28 28 55
2024 Compliance, inspection and enforcement 9 10 23 10 21 17 9 27 43 145
2024 Communications or public affairs 16 14 19 3 5 36 7 52 14 80
2024 Access to information and privacy 21 9 13 5 12 31 10 50 28 50
2024 Security 6 12 23 12 29 12 5 21 50 1220
2024 Science and technology 0 12 27 12 11 31 7 19 37 25
2024 Administration and operations 19 19 21 8 8 21 4 51 22 1155
2024 Human resources 16 17 20 5 7 27 8 50 19 430
2024 Financial management 19 16 22 6 4 25 8 52 15 255
2024 Procurement 16 25 24 1 3 25 6 59 6 85
2024 Real property 25 19 21 7 5 16 8 58 15 60
2024 Material management 19 29 22 5 6 14 3 59 14 85
2024 Information management 11 18 19 4 8 32 8 48 19 125
2024 Information technology 14 15 20 8 3 35 5 49 18 230
2024 Policy 15 9 26 11 7 29 3 36 26 80
2024 Project management 17 15 23 10 10 19 4 42 27 200
2024 Other services to the public 14 17 23 6 15 21 5 41 27 285
2024 None of the above 11 14 23 10 17 19 6 34 35 895
2022 Client contact centre 14 27 16 12 16 12 4 48 33 155
2022 Health care practitioners 10 20 23 8 9 26 4 43 23 575
2022 Compliance, inspection and enforcement 9 15 30 14 10 19 2 31 30 150
2022 Communications or public affairs 18 19 20 4 3 21 15 58 11 50
2022 Access to information and privacy 16 17 11 2 8 32 13 61 18 100
2022 Security 6 13 26 12 25 16 3 23 45 1390
2022 Science and technology 16 24 19 0 2 24 15 66 4 25
2022 Legal services 22 6 29 9 9 23 2 37 24 45
2022 Administration and operations 17 22 22 8 6 20 5 51 19 1195
2022 Human resources 21 14 20 6 4 29 7 54 15 415
2022 Financial management 12 16 18 6 5 34 8 50 19 235
2022 Procurement 22 14 30 4 5 21 5 48 11 85
2022 Real property 19 19 26 5 4 25 1 52 13 60
2022 Material management 21 25 19 10 8 12 5 56 21 100
2022 Information management 20 19 22 5 2 26 6 58 10 160
2022 Information technology 18 19 17 4 3 33 7 61 11 225
2022 Policy 10 20 19 6 11 26 8 45 25 95
2022 Project management 14 19 23 9 7 23 6 45 23 190
2022 Other services to the public 13 19 19 9 12 23 4 44 29 285
2022 None of the above 12 17 24 9 12 21 6 39 28 880
2020 Client contact centre 13 21 30 8 10 16 3 41 22 165
2020 Health care practitioners 17 20 23 8 7 22 5 49 20 795
2020 Federal regulators 27 38 0 10 0 21 4 87 13 15
2020 Compliance, inspection and enforcement 11 18 28 10 9 22 2 38 25 205
2020 Communications or public affairs 14 23 25 7 0 27 4 54 10 75
2020 Access to information and privacy 28 16 19 4 2 21 10 63 9 50
2020 Security 8 17 28 13 19 11 3 29 38 1815
2020 Science and technology 27 27 15 3 3 25 0 72 8 30
2020 Library services 22 22 29 10 0 18 0 53 12 20
2020 Legal services 18 26 32 5 2 13 3 52 9 50
2020 Administration and operations 21 25 22 6 6 16 4 58 15 1555
2020 Human resources 24 24 21 6 2 18 5 62 10 465
2020 Financial management 20 19 18 5 3 26 8 59 13 330
2020 Procurement 27 25 16 6 4 20 2 68 12 100
2020 Real property 21 23 32 5 3 13 3 53 10 85
2020 Material management 19 31 24 10 3 9 4 57 15 145
2020 Information management 23 23 25 2 1 23 4 63 4 185
2020 Information technology 20 19 20 2 2 31 5 61 7 280
2020 Internal audit 15 30 15 4 0 22 15 71 6 25
2020 Evaluation 8 26 25 10 9 21 2 44 24 95
2020 Data sciences 20 16 9 3 3 46 4 71 12 30
2020 Policy 11 17 22 6 9 29 5 43 23 100
2020 Project management 25 21 21 3 3 21 6 62 9 195
2020 Other services to the public 18 21 23 11 6 17 4 50 21 355
2020 None of the above 17 19 24 10 9 16 4 45 24 1355
2019 Client contact centre 7 21 27 5 14 23 2 38 26 145
2019 Health care practitioners 16 20 26 8 6 18 6 48 17 700
2019 Federal regulators 25 27 27 5 16 0 0 52 21 15
2019 Compliance, inspection and enforcement 14 18 23 8 12 18 7 43 26 175
2019 Communications or public affairs 23 17 24 7 0 22 7 56 10 65
2019 Access to information and privacy 19 13 19 3 3 40 2 55 11 55
2019 Security 9 19 28 13 20 10 2 31 38 2050
2019 Science and technology 33 10 35 4 3 14 0 51 9 25
2019 Library services 11 19 22 6 0 24 18 52 10 15
2019 Legal services 18 24 15 6 10 20 8 58 21 40
2019 Administration and operations 21 23 25 7 4 15 5 55 14 1390
2019 Human resources 20 21 25 4 4 20 6 55 11 445
2019 Financial management 17 20 22 7 2 24 8 55 13 315
2019 Procurement 14 31 31 2 3 19 0 55 7 85
2019 Real property 22 19 23 8 6 18 4 52 18 85
2019 Material management 18 24 36 3 6 10 4 48 10 155
2019 Information management 19 21 23 6 4 19 8 55 14 165
2019 Information technology 19 19 22 6 5 24 5 54 15 235
2019 Internal audit 8 7 26 3 0 43 13 33 8 25
2019 Evaluation 9 21 33 6 6 24 1 41 15 85
2019 Data sciences 0 16 16 4 8 30 27 37 26 25
2019 Policy 15 19 21 4 6 24 10 52 16 95
2019 Project management 20 20 31 6 6 12 5 48 14 175
2019 Other services to the public 19 18 23 7 10 16 6 47 23 330
2019 None of the above 13 19 27 9 13 15 4 40 27 1390

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 20 16 16 22 7 1 41 41 130
2024 Health care practitioners 14 25 27 10 12 11 1 45 25 545
2024 Intelligence analysts 19 27 32 1 12 4 5 50 14 55
2024 Compliance, inspection and enforcement 16 25 20 11 18 4 7 45 33 145
2024 Communications or public affairs 26 33 17 5 3 13 2 70 10 80
2024 Access to information and privacy 27 23 18 4 10 11 7 61 17 50
2024 Security 8 17 21 16 28 7 3 28 49 1220
2024 Legal services 10 24 12 4 30 20 0 43 42 45
2024 Administration and operations 28 28 18 10 7 8 1 61 19 1155
2024 Human resources 27 34 14 6 6 10 3 70 14 430
2024 Financial management 30 33 19 5 4 8 1 70 10 255
2024 Procurement 34 27 17 4 3 15 0 72 8 85
2024 Real property 34 26 17 9 3 10 0 67 13 60
2024 Material management 25 29 27 4 6 9 0 59 11 85
2024 Information management 15 34 20 9 9 11 3 56 20 125
2024 Information technology 25 34 13 8 4 15 2 70 14 230
2024 Data sciences 20 22 18 0 12 29 0 59 17 35
2024 Policy 24 28 21 9 5 13 0 60 17 80
2024 Project management 25 27 19 11 9 8 1 57 21 200
2024 Other services to the public 24 27 18 8 12 9 1 57 23 285
2024 None of the above 16 25 20 11 17 9 2 46 31 890
2022 Client contact centre 17 38 16 9 16 4 0 57 26 150
2022 Health care practitioners 16 31 23 8 9 11 2 55 19 575
2022 Compliance, inspection and enforcement 12 23 28 15 10 10 1 40 28 150
2022 Communications or public affairs 30 33 20 2 2 9 5 73 4 50
2022 Access to information and privacy 29 34 12 3 7 13 2 74 12 100
2022 Security 10 18 22 14 26 8 2 31 44 1390
2022 Science and technology 38 38 12 6 0 6 0 81 6 25
2022 Legal services 25 15 27 14 9 9 0 44 26 45
2022 Administration and operations 26 33 19 8 6 7 1 65 15 1195
2022 Human resources 32 33 15 6 4 9 1 72 11 415
2022 Financial management 21 37 14 9 6 12 2 67 16 235
2022 Procurement 29 27 20 7 6 8 2 63 14 85
2022 Real property 30 28 19 6 5 12 0 66 13 60
2022 Material management 29 36 19 5 5 5 2 69 11 100
2022 Information management 35 30 17 6 1 8 2 73 8 160
2022 Information technology 27 34 17 5 2 12 2 71 9 225
2022 Evaluation 5 37 25 12 7 11 3 49 22 85
2022 Policy 27 27 19 10 7 8 2 61 19 90
2022 Project management 28 32 18 7 6 8 1 66 15 190
2022 Other services to the public 24 29 15 13 9 8 3 59 25 285
2022 None of the above 19 27 22 10 11 9 2 52 24 875
2020 Client contact centre 18 31 28 10 8 5 1 51 19 160
2020 Health care practitioners 23 29 22 9 7 9 1 57 18 795
2020 Federal regulators 31 37 5 10 0 18 0 82 12 15
2020 Compliance, inspection and enforcement 17 31 22 13 9 8 1 52 24 200
2020 Communications or public affairs 30 32 19 7 0 11 1 70 8 75
2020 Access to information and privacy 41 21 18 4 4 8 4 70 9 50
2020 Security 12 24 25 14 19 5 1 38 35 1805
2020 Science and technology 38 29 12 3 3 14 0 79 7 30
2020 Library services 31 31 16 23 0 0 0 62 23 20
2020 Legal services 32 40 15 7 1 4 0 75 9 50
2020 Administration and operations 31 33 19 6 5 5 1 68 12 1545
2020 Human resources 38 33 16 5 2 6 0 75 8 470
2020 Financial management 37 30 17 4 4 8 1 74 8 330
2020 Procurement 34 38 16 4 3 4 1 76 7 100
2020 Real property 35 32 20 7 3 4 0 69 10 85
2020 Material management 28 34 24 6 3 4 2 65 10 145
2020 Information management 33 37 18 3 1 8 1 76 4 180
2020 Information technology 30 34 17 5 2 11 2 73 7 280
2020 Internal audit 37 44 11 4 0 4 0 85 4 25
2020 Evaluation 13 43 26 9 5 4 0 58 15 95
2020 Data sciences 47 15 13 9 0 16 0 74 10 30
2020 Policy 27 29 13 4 10 14 2 68 16 100
2020 Project management 37 32 17 3 4 5 1 73 8 195
2020 Other services to the public 26 29 23 8 6 7 1 60 16 355
2020 None of the above 24 27 23 10 9 7 1 55 20 1355
2019 Client contact centre 12 35 22 7 13 10 1 53 22 145
2019 Health care practitioners 27 30 24 6 5 7 1 62 12 700
2019 Federal regulators 30 28 21 5 16 0 0 58 21 15
2019 Compliance, inspection and enforcement 24 23 21 8 13 8 3 52 24 175
2019 Communications or public affairs 41 33 9 5 0 13 0 84 5 65
2019 Access to information and privacy 33 27 16 2 3 17 2 74 6 55
2019 Security 13 25 25 13 18 5 0 40 34 2040
2019 Science and technology 45 18 26 0 7 4 0 66 7 25
2019 Library services 23 30 34 0 0 12 0 61 0 15
2019 Legal services 26 34 9 6 4 15 6 76 12 40
2019 Administration and operations 33 33 18 7 3 5 1 70 11 1390
2019 Human resources 37 33 18 3 4 4 1 74 7 445
2019 Financial management 33 37 15 5 2 5 2 76 8 320
2019 Procurement 19 49 23 2 2 5 0 72 5 85
2019 Real property 34 32 19 7 4 2 1 69 12 85
2019 Material management 23 38 24 5 4 6 0 65 10 155
2019 Information management 30 32 19 5 2 9 2 70 9 165
2019 Information technology 31 29 22 5 4 8 0 66 10 240
2019 Internal audit 28 29 26 5 0 11 0 64 6 25
2019 Evaluation 16 28 37 6 6 7 0 47 13 85
2019 Data sciences 33 17 25 0 8 13 4 61 9 25
2019 Policy 33 29 15 2 6 12 3 73 10 90
2019 Project management 31 34 23 2 5 4 1 68 8 175
2019 Other services to the public 26 26 19 9 8 9 2 59 20 330
2019 None of the above 22 27 25 8 11 6 2 53 20 1385

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Health care practitioners 0 0 19 21 47 13 0 0 78 20
2024 Compliance, inspection and enforcement 0 4 29 13 53 0 0 4 67 10
2024 Administration and operations 0 0 25 56 19 0 0 0 75 30
2024 Other services to the public 0 0 10 7 72 11 0 0 89 15
2024 None of the above 0 9 20 14 52 3 3 9 69 65
2022 Health care practitioners 0 0 21 28 51 0 0 0 79 15
2022 Security 4 6 17 13 51 9 0 11 70 115
2022 Administration and operations 0 3 21 33 33 10 0 3 73 30
2022 Other services to the public 0 0 17 13 54 16 0 0 80 15
2022 None of the above 0 8 11 21 53 5 2 9 79 40
2020 Health care practitioners 17 0 19 4 54 6 0 18 61 20
2020 Security 1 4 15 21 54 4 1 5 79 115
2020 Administration and operations 0 8 20 20 35 8 8 10 66 35
2020 Other services to the public 0 15 19 13 45 8 0 17 63 10
2020 None of the above 3 4 15 26 46 5 2 7 76 50
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 15 16 15 33 1 2 18 82 130
2024 Health care practitioners 14 25 24 14 21 0 1 14 86 545
2024 Intelligence analysts 16 27 13 20 20 0 4 16 84 55
2024 Compliance, inspection and enforcement 11 23 22 12 32 0 1 11 89 145
2024 Communications or public affairs 33 30 16 1 17 2 1 34 66 75
2024 Access to information and privacy 32 19 14 4 28 0 3 33 67 50
2024 Security 12 17 17 14 39 0 1 12 88 1215
2024 Science and technology 0 11 31 19 31 0 7 0 100 25
2024 Library services 10 46 17 5 23 0 0 10 90 20
2024 Legal services 17 34 19 8 21 0 0 17 83 45
2024 Administration and operations 23 28 20 11 17 0 2 23 77 1145
2024 Human resources 24 31 15 13 11 1 4 26 74 430
2024 Financial management 27 27 19 13 9 1 4 28 72 255
2024 Procurement 30 23 13 8 22 0 5 31 69 85
2024 Real property 7 20 26 16 30 0 1 7 93 60
2024 Material management 15 24 16 13 30 0 2 15 85 85
2024 Information management 23 23 20 18 17 0 0 23 77 125
2024 Information technology 32 24 18 13 11 1 1 32 68 230
2024 Internal audit 34 36 6 20 4 0 0 34 66 25
2024 Evaluation 17 26 19 18 19 0 1 17 83 95
2024 Data sciences 35 40 11 2 12 0 0 35 65 35
2024 Policy 37 20 18 12 12 0 2 38 62 80
2024 Project management 24 23 19 12 20 0 2 24 76 195
2024 Other services to the public 24 24 16 13 23 0 1 24 76 285
2024 None of the above 18 22 19 14 24 1 1 18 82 885
2022 Client contact centre 15 23 20 12 29 0 1 155
2022 Health care practitioners 15 21 25 13 24 0 1 570
2022 Federal regulators 23 11 16 9 42 0 0 15
2022 Compliance, inspection and enforcement 15 28 20 7 30 0 0 150
2022 Communications or public affairs 29 26 13 7 21 0 3 50
2022 Access to information and privacy 27 28 20 14 11 0 1 100
2022 Security 19 21 18 11 28 1 1 1390
2022 Science and technology 21 18 38 6 17 0 0 25
2022 Library services 16 37 5 24 18 0 0 15
2022 Legal services 19 21 15 13 30 1 0 45
2022 Administration and operations 18 27 22 12 17 1 3 1185
2022 Human resources 26 30 17 10 15 0 2 410
2022 Financial management 21 30 21 10 16 0 2 230
2022 Procurement 12 28 14 18 29 0 0 85
2022 Real property 11 12 34 21 23 0 0 60
2022 Material management 14 19 15 19 33 0 0 100
2022 Information management 29 20 19 13 16 0 1 155
2022 Information technology 25 29 21 9 15 0 1 225
2022 Internal audit 18 47 9 6 21 0 0 25
2022 Evaluation 12 22 22 15 29 0 0 85
2022 Data sciences 31 28 19 3 18 0 0 25
2022 Policy 18 37 25 10 9 0 1 95
2022 Project management 19 25 25 13 17 0 1 190
2022 Other services to the public 16 26 20 11 25 0 1 280
2022 None of the above 18 22 19 15 23 1 2 880
2020 Client contact centre 14 19 19 15 31 0 1 160
2020 Health care practitioners 16 25 21 16 22 0 0 795
2020 Federal regulators 41 14 17 27 0 0 0 15
2020 Compliance, inspection and enforcement 20 29 26 13 12 0 0 200
2020 Communications or public affairs 33 31 19 11 6 0 0 75
2020 Access to information and privacy 27 20 30 11 12 0 0 50
2020 Security 18 23 20 16 23 0 0 1815
2020 Science and technology 26 28 12 18 15 0 0 30
2020 Library services 11 27 14 26 22 0 0 20
2020 Legal services 21 21 16 21 21 0 0 50
2020 Administration and operations 22 26 23 13 16 0 0 1555
2020 Human resources 24 31 24 10 10 0 0 465
2020 Financial management 25 28 22 13 10 1 1 330
2020 Procurement 15 16 35 19 16 0 0 100
2020 Real property 18 18 27 17 20 0 0 85
2020 Material management 15 24 23 17 20 0 0 145
2020 Information management 30 22 20 16 11 0 1 185
2020 Information technology 35 26 18 14 7 0 1 280
2020 Internal audit 30 29 19 4 18 0 0 25
2020 Evaluation 12 25 27 17 19 0 0 95
2020 Data sciences 31 32 31 3 3 0 0 30
2020 Policy 29 27 26 10 7 1 0 100
2020 Project management 21 28 20 18 13 0 0 195
2020 Other services to the public 19 25 20 19 17 0 0 355
2020 None of the above 20 20 24 15 21 0 0 1355
2019 Client contact centre 11 15 17 18 39 0 1 145
2019 Health care practitioners 8 16 21 20 35 0 0 700
2019 Federal regulators 22 22 12 21 22 0 0 15
2019 Compliance, inspection and enforcement 16 21 19 15 29 0 0 175
2019 Communications or public affairs 29 25 17 17 10 0 1 65
2019 Access to information and privacy 27 28 14 10 21 0 0 55
2019 Security 15 20 20 15 29 0 1 2055
2019 Science and technology 14 34 15 19 18 0 0 25
2019 Library services 10 12 0 24 54 0 0 15
2019 Legal services 16 20 11 16 37 0 0 40
2019 Administration and operations 15 26 22 14 22 0 0 1385
2019 Human resources 16 24 24 15 18 0 1 445
2019 Financial management 18 18 23 21 19 0 0 320
2019 Procurement 14 9 18 23 36 0 0 85
2019 Real property 8 16 20 21 35 0 0 85
2019 Material management 9 17 19 16 39 1 0 155
2019 Information management 23 27 17 15 17 0 1 165
2019 Information technology 20 29 24 11 14 0 2 240
2019 Internal audit 15 25 24 19 17 0 0 25
2019 Evaluation 10 26 27 19 18 0 1 85
2019 Data sciences 18 14 23 22 23 0 0 25
2019 Policy 21 29 20 17 12 0 1 95
2019 Project management 12 26 20 21 21 0 0 175
2019 Other services to the public 13 23 20 10 33 1 0 330
2019 None of the above 13 19 21 16 30 0 1 1395

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 22 26 13 21 2 0 17 83 130
2024 Health care practitioners 8 21 28 19 22 0 1 8 92 545
2024 Intelligence analysts 18 30 22 9 18 2 0 19 81 50
2024 Compliance, inspection and enforcement 10 21 24 19 26 0 0 10 90 145
2024 Communications or public affairs 20 34 21 16 9 0 0 20 80 80
2024 Access to information and privacy 25 37 15 12 10 0 0 25 75 45
2024 Security 17 26 26 14 14 1 3 18 82 1215
2024 Science and technology 14 19 31 21 15 0 0 14 86 25
2024 Library services 32 36 14 7 10 0 0 32 68 20
2024 Legal services 8 34 19 9 24 0 6 8 92 40
2024 Administration and operations 18 26 23 14 17 0 1 18 82 1145
2024 Human resources 18 29 26 12 13 0 1 19 81 425
2024 Financial management 28 30 24 11 5 0 1 29 71 255
2024 Procurement 15 28 24 21 11 0 1 15 85 85
2024 Real property 11 34 24 15 17 0 0 11 89 60
2024 Material management 15 31 29 11 13 0 0 15 85 85
2024 Information management 15 32 27 17 9 0 0 15 85 125
2024 Information technology 28 31 20 14 6 1 1 28 72 230
2024 Internal audit 17 42 18 17 6 0 0 17 83 25
2024 Evaluation 6 12 19 21 41 0 0 6 94 95
2024 Data sciences 23 34 31 2 10 0 0 23 77 35
2024 Policy 29 24 25 8 15 0 0 29 71 80
2024 Project management 15 27 29 15 11 0 3 15 85 200
2024 Other services to the public 17 23 25 17 18 0 0 17 83 285
2024 None of the above 19 24 22 12 22 0 1 19 81 885
2022 Client contact centre 18 25 30 16 11 0 1 150
2022 Health care practitioners 8 24 25 20 22 0 0 570
2022 Federal regulators 17 16 34 4 28 0 0 15
2022 Compliance, inspection and enforcement 17 20 23 16 22 2 0 150
2022 Communications or public affairs 8 11 42 26 13 0 0 50
2022 Access to information and privacy 30 36 18 5 11 0 0 100
2022 Security 23 29 22 12 12 1 2 1390
2022 Science and technology 9 33 30 20 9 0 0 25
2022 Library services 19 48 17 5 11 0 0 15
2022 Legal services 13 22 23 22 20 0 0 45
2022 Administration and operations 19 26 25 14 15 0 1 1190
2022 Human resources 16 19 29 20 15 0 1 415
2022 Financial management 16 26 33 15 9 0 1 230
2022 Procurement 28 20 12 22 17 0 0 85
2022 Real property 16 24 28 17 15 0 0 60
2022 Material management 19 35 23 15 7 0 1 100
2022 Information management 21 27 22 18 12 0 0 155
2022 Information technology 14 32 28 14 10 1 1 225
2022 Internal audit 10 25 35 11 19 0 0 25
2022 Evaluation 7 13 27 23 30 0 0 85
2022 Data sciences 18 36 14 18 13 0 0 25
2022 Policy 13 20 29 22 15 0 1 95
2022 Project management 10 29 31 17 12 0 0 190
2022 Other services to the public 18 24 21 16 20 0 1 285
2022 None of the above 19 27 21 14 17 0 1 875
2020 Client contact centre 13 27 32 15 12 0 0 165
2020 Health care practitioners 10 21 29 21 19 0 0 795
2020 Federal regulators 41 29 4 8 18 0 0 15
2020 Compliance, inspection and enforcement 17 20 21 22 19 0 1 200
2020 Communications or public affairs 13 25 24 16 22 0 0 75
2020 Access to information and privacy 16 27 20 24 13 0 0 50
2020 Security 23 30 25 11 10 0 1 1815
2020 Science and technology 16 31 40 9 3 0 0 30
2020 Library services 24 36 17 9 13 0 0 20
2020 Legal services 9 24 21 27 20 0 0 50
2020 Administration and operations 17 27 24 17 15 0 0 1555
2020 Human resources 18 24 27 20 11 0 0 470
2020 Financial management 20 27 32 12 8 0 1 330
2020 Procurement 11 23 34 14 17 0 0 100
2020 Real property 9 31 28 22 9 0 0 85
2020 Material management 16 27 28 17 11 0 0 145
2020 Information management 23 25 24 16 11 0 0 180
2020 Information technology 16 29 29 16 9 0 0 280
2020 Internal audit 30 23 26 18 4 0 0 25
2020 Evaluation 11 13 26 24 25 0 0 90
2020 Data sciences 23 23 33 13 9 0 0 30
2020 Policy 24 28 23 11 14 0 0 100
2020 Project management 17 27 29 20 7 0 0 195
2020 Other services to the public 19 21 25 18 17 0 0 355
2020 None of the above 20 25 27 14 13 0 0 1355
2019 Client contact centre 9 23 37 18 11 1 1 145
2019 Health care practitioners 10 24 28 19 18 0 0 700
2019 Federal regulators 17 27 44 0 13 0 0 15
2019 Compliance, inspection and enforcement 10 26 24 20 20 0 0 180
2019 Communications or public affairs 25 20 30 14 11 0 0 65
2019 Access to information and privacy 20 40 16 9 11 0 4 55
2019 Security 21 28 26 13 10 0 1 2055
2019 Science and technology 25 37 21 10 6 0 0 25
2019 Library services 30 40 12 12 0 0 6 15
2019 Legal services 10 25 28 18 19 0 0 40
2019 Administration and operations 18 26 25 16 15 0 0 1395
2019 Human resources 14 26 26 17 16 0 1 445
2019 Financial management 20 30 28 15 7 0 0 320
2019 Procurement 15 22 25 23 14 0 0 85
2019 Real property 15 23 33 17 11 0 0 85
2019 Material management 19 37 20 12 11 1 0 155
2019 Information management 25 29 24 15 6 0 1 165
2019 Information technology 19 36 28 11 4 0 1 240
2019 Internal audit 29 34 8 22 4 0 4 25
2019 Evaluation 1 18 28 34 20 0 0 85
2019 Data sciences 16 31 26 8 19 0 0 25
2019 Policy 17 33 24 19 8 0 0 95
2019 Project management 11 33 24 20 12 0 1 175
2019 Other services to the public 14 24 28 13 21 1 0 325
2019 None of the above 18 27 23 15 15 0 1 1395

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 23 28 12 23 1 1 13 87 130
2024 Health care practitioners 18 28 21 16 14 1 2 19 81 545
2024 Intelligence analysts 21 30 20 14 14 2 0 22 78 55
2024 Compliance, inspection and enforcement 20 20 30 13 15 0 3 20 80 145
2024 Communications or public affairs 29 33 20 12 6 0 0 29 71 75
2024 Access to information and privacy 32 33 14 13 8 0 0 32 68 45
2024 Security 23 24 19 10 12 1 10 26 74 1210
2024 Science and technology 24 17 42 9 9 0 0 24 76 25
2024 Library services 47 23 18 0 0 0 12 53 47 20
2024 Legal services 10 32 10 9 13 0 27 14 86 45
2024 Administration and operations 28 29 21 10 9 0 2 29 71 1150
2024 Human resources 24 32 22 11 9 0 2 25 75 430
2024 Financial management 34 31 23 8 2 0 2 35 65 255
2024 Procurement 29 25 20 12 12 0 1 30 70 85
2024 Real property 14 34 27 17 8 0 0 14 86 60
2024 Material management 24 39 16 11 2 1 5 26 74 80
2024 Information management 22 35 26 13 2 1 1 22 78 125
2024 Information technology 32 35 15 11 5 1 2 33 67 230
2024 Internal audit 25 35 27 12 0 0 0 25 75 25
2024 Evaluation 4 18 27 19 29 0 3 4 96 95
2024 Data sciences 31 25 21 13 10 0 0 31 69 35
2024 Policy 27 22 29 11 11 0 0 27 73 80
2024 Project management 20 38 18 13 11 0 0 20 80 200
2024 Other services to the public 28 27 21 11 11 0 1 29 71 285
2024 None of the above 28 26 19 11 13 0 2 29 71 885
2022 Client contact centre 16 35 24 6 18 0 1 150
2022 Health care practitioners 18 29 24 14 13 1 2 570
2022 Federal regulators 30 12 11 32 0 0 15 15
2022 Compliance, inspection and enforcement 27 30 20 9 10 0 4 150
2022 Communications or public affairs 12 26 29 24 8 0 2 50
2022 Access to information and privacy 40 27 20 2 11 0 1 100
2022 Security 33 25 17 8 10 1 6 1385
2022 Science and technology 17 42 20 18 4 0 0 25
2022 Library services 39 39 6 11 5 0 0 15
2022 Legal services 27 22 19 19 12 2 0 45
2022 Administration and operations 28 30 22 10 7 1 2 1190
2022 Human resources 25 30 24 12 8 0 2 415
2022 Financial management 24 38 24 9 3 0 1 230
2022 Procurement 29 25 16 10 19 0 1 85
2022 Real property 22 29 30 14 6 0 0 60
2022 Material management 34 32 21 8 2 2 1 100
2022 Information management 34 32 15 11 6 0 2 155
2022 Information technology 25 37 20 11 4 1 1 225
2022 Internal audit 16 44 22 14 4 0 0 25
2022 Evaluation 7 19 28 22 24 0 0 85
2022 Data sciences 27 25 10 17 17 0 5 25
2022 Policy 13 38 23 18 9 0 0 90
2022 Project management 19 35 26 11 8 1 0 190
2022 Other services to the public 30 24 22 10 10 2 3 285
2022 None of the above 26 30 19 10 12 1 3 880
2020 Client contact centre 16 38 27 8 9 0 2 160
2020 Health care practitioners 23 31 25 10 9 0 1 795
2020 Federal regulators 27 38 12 5 18 0 0 15
2020 Compliance, inspection and enforcement 28 26 22 13 8 0 2 205
2020 Communications or public affairs 26 26 22 13 14 0 0 75
2020 Access to information and privacy 23 32 18 10 15 0 2 50
2020 Security 35 27 20 7 7 0 4 1805
2020 Science and technology 20 47 16 7 6 0 4 30
2020 Library services 38 44 13 0 4 0 0 20
2020 Legal services 25 21 37 8 9 0 0 50
2020 Administration and operations 27 32 21 12 7 0 1 1555
2020 Human resources 25 32 22 14 6 0 0 465
2020 Financial management 27 35 25 9 3 0 2 330
2020 Procurement 27 29 20 13 11 0 0 100
2020 Real property 16 29 32 15 8 0 0 85
2020 Material management 24 29 26 13 7 0 1 145
2020 Information management 34 30 19 11 5 0 1 180
2020 Information technology 26 34 23 10 5 0 2 280
2020 Internal audit 53 11 25 11 0 0 0 25
2020 Evaluation 16 18 28 19 17 0 0 90
2020 Data sciences 33 32 17 9 9 0 0 30
2020 Policy 34 24 21 12 9 0 0 100
2020 Project management 25 30 25 14 5 0 0 195
2020 Other services to the public 26 30 24 11 9 0 0 355
2020 None of the above 29 32 20 9 8 0 1 1350
2019 Client contact centre 16 31 25 11 12 1 4 145
2019 Health care practitioners 20 33 23 13 9 0 2 695
2019 Federal regulators 17 21 49 0 13 0 0 15
2019 Compliance, inspection and enforcement 21 29 27 10 8 0 5 175
2019 Communications or public affairs 31 27 25 14 1 0 1 65
2019 Access to information and privacy 32 31 13 11 8 2 4 55
2019 Security 28 30 21 9 8 1 4 2025
2019 Science and technology 32 37 18 6 6 0 0 25
2019 Library services 47 23 18 6 0 0 6 15
2019 Legal services 24 20 30 18 8 0 0 40
2019 Administration and operations 24 33 22 11 8 0 1 1380
2019 Human resources 25 30 23 11 9 0 1 440
2019 Financial management 29 38 22 7 3 0 1 320
2019 Procurement 18 24 31 18 8 0 0 85
2019 Real property 20 35 25 14 6 0 0 85
2019 Material management 30 36 20 7 6 1 0 155
2019 Information management 36 34 20 2 6 0 1 165
2019 Information technology 24 37 24 9 4 0 1 240
2019 Internal audit 56 15 15 11 3 0 0 25
2019 Evaluation 9 26 24 28 13 0 0 85
2019 Data sciences 17 32 28 8 11 0 5 25
2019 Policy 28 33 21 13 4 0 0 90
2019 Project management 19 33 22 14 11 0 0 175
2019 Other services to the public 23 30 28 8 9 1 1 330
2019 None of the above 27 31 20 10 10 0 2 1385

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 19 15 14 34 2 1 16 84 130
2024 Health care practitioners 12 19 21 20 26 1 2 12 88 545
2024 Intelligence analysts 12 13 27 18 27 2 2 12 88 55
2024 Compliance, inspection and enforcement 14 16 23 21 23 0 2 14 86 145
2024 Communications or public affairs 25 29 26 10 9 0 1 26 74 75
2024 Access to information and privacy 24 22 24 11 18 0 0 24 76 45
2024 Security 17 19 20 15 26 1 3 17 83 1220
2024 Science and technology 19 13 18 29 22 0 0 19 81 25
2024 Library services 26 27 21 9 10 0 8 28 72 20
2024 Legal services 16 11 20 12 39 0 2 16 84 45
2024 Administration and operations 23 23 20 14 18 1 2 23 77 1150
2024 Human resources 21 22 21 19 14 2 2 21 79 425
2024 Financial management 35 26 19 11 5 1 3 36 64 255
2024 Procurement 22 22 22 14 17 3 2 23 77 85
2024 Real property 9 29 21 20 21 0 0 9 91 60
2024 Material management 12 26 23 18 18 1 3 13 87 80
2024 Information management 23 18 19 20 16 2 2 24 76 125
2024 Information technology 32 21 19 12 14 1 1 32 68 230
2024 Internal audit 23 39 12 19 7 0 0 23 77 25
2024 Evaluation 12 15 11 28 31 0 3 13 87 95
2024 Data sciences 38 25 20 5 11 0 0 38 62 35
2024 Policy 18 37 14 18 12 0 1 19 81 80
2024 Project management 16 24 24 18 14 1 3 17 83 195
2024 Other services to the public 18 23 22 18 19 0 1 18 82 285
2024 None of the above 21 21 19 14 23 0 1 21 79 885
2022 Client contact centre 11 24 25 18 21 0 1 155
2022 Health care practitioners 10 21 21 17 30 0 1 570
2022 Federal regulators 25 4 34 13 9 0 14 15
2022 Compliance, inspection and enforcement 19 23 21 11 26 0 0 150
2022 Communications or public affairs 8 29 15 21 28 0 0 50
2022 Access to information and privacy 38 17 17 9 15 4 0 100
2022 Security 16 22 20 17 22 1 2 1390
2022 Science and technology 19 17 28 24 12 0 0 25
2022 Library services 20 39 9 10 6 0 15 15
2022 Legal services 21 18 13 17 31 0 0 45
2022 Administration and operations 19 23 23 14 18 0 2 1195
2022 Human resources 20 22 25 15 17 0 2 410
2022 Financial management 23 24 22 18 11 0 1 235
2022 Procurement 26 12 22 19 18 0 2 85
2022 Real property 20 18 26 31 6 0 0 60
2022 Material management 19 30 21 14 14 0 2 100
2022 Information management 26 21 17 16 16 1 1 155
2022 Information technology 16 24 24 19 15 1 1 225
2022 Internal audit 8 35 14 24 19 0 0 25
2022 Evaluation 13 10 20 24 29 2 2 85
2022 Data sciences 9 32 21 11 22 0 5 25
2022 Policy 14 23 24 15 22 1 1 95
2022 Project management 11 27 21 25 16 0 0 190
2022 Other services to the public 24 16 22 16 18 2 2 285
2022 None of the above 22 20 16 16 24 1 2 875
2020 Client contact centre 12 35 21 16 15 0 2 160
2020 Health care practitioners 10 23 26 16 23 1 1 790
2020 Federal regulators 27 4 33 22 14 0 0 15
2020 Compliance, inspection and enforcement 19 15 23 19 23 1 0 200
2020 Communications or public affairs 18 21 19 21 20 0 2 75
2020 Access to information and privacy 17 18 16 22 27 0 0 50
2020 Security 15 19 22 19 24 0 1 1815
2020 Science and technology 13 17 30 18 19 0 4 30
2020 Library services 30 22 36 4 4 0 4 20
2020 Legal services 23 10 23 12 31 0 0 50
2020 Administration and operations 22 25 22 15 14 0 1 1550
2020 Human resources 23 22 23 19 11 0 1 470
2020 Financial management 31 31 21 8 6 1 2 330
2020 Procurement 19 22 26 16 16 1 1 100
2020 Real property 13 33 28 15 10 0 0 80
2020 Material management 17 27 22 15 19 0 0 145
2020 Information management 26 26 21 12 15 0 1 185
2020 Information technology 19 28 24 16 11 1 1 280
2020 Internal audit 34 15 25 15 11 0 0 25
2020 Evaluation 16 19 22 23 20 0 0 90
2020 Data sciences 33 29 10 7 21 0 0 30
2020 Policy 30 20 18 13 17 2 0 100
2020 Project management 23 24 26 14 12 0 1 195
2020 Other services to the public 23 20 21 16 19 1 0 355
2020 None of the above 22 24 19 16 17 1 1 1350
2019 Client contact centre 10 18 26 22 22 1 1 140
2019 Health care practitioners 10 24 21 20 25 0 0 700
2019 Federal regulators 5 26 28 28 13 0 0 15
2019 Compliance, inspection and enforcement 15 21 21 15 27 0 1 180
2019 Communications or public affairs 24 24 20 13 17 1 0 65
2019 Access to information and privacy 21 17 24 14 17 2 4 55
2019 Security 11 18 23 18 30 0 1 2045
2019 Science and technology 20 28 18 20 14 0 0 25
2019 Library services 39 12 18 18 7 0 6 15
2019 Legal services 15 12 20 18 33 0 0 40
2019 Administration and operations 19 23 22 18 18 0 1 1385
2019 Human resources 18 18 22 20 20 1 1 445
2019 Financial management 25 29 24 15 7 0 1 315
2019 Procurement 17 15 27 23 18 0 0 85
2019 Real property 15 11 28 28 18 0 0 85
2019 Material management 20 24 18 15 21 1 1 155
2019 Information management 21 31 15 16 15 0 2 165
2019 Information technology 17 33 24 16 9 0 0 240
2019 Internal audit 35 17 15 22 11 0 0 25
2019 Evaluation 12 13 24 32 17 0 2 85
2019 Data sciences 22 16 21 19 17 0 5 25
2019 Policy 24 23 17 30 6 0 0 90
2019 Project management 16 27 19 21 17 0 1 175
2019 Other services to the public 17 21 17 19 25 1 0 330
2019 None of the above 19 19 20 18 23 1 1 1380

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 15 19 9 13 0 10 38 62 130
2024 Health care practitioners 39 26 12 7 8 1 7 42 58 545
2024 Intelligence analysts 29 24 10 9 14 0 14 33 67 55
2024 Compliance, inspection and enforcement 22 28 23 6 11 1 10 25 75 145
2024 Communications or public affairs 56 24 11 4 1 0 3 58 42 75
2024 Access to information and privacy 61 12 3 8 0 0 16 73 27 50
2024 Security 29 23 17 10 15 1 5 31 69 1220
2024 Science and technology 45 10 23 3 10 0 9 49 51 25
2024 Library services 63 14 5 3 0 0 15 74 26 15
2024 Legal services 46 27 5 1 8 0 14 53 47 45
2024 Administration and operations 47 19 10 4 6 0 13 54 46 1150
2024 Human resources 54 18 11 3 4 0 11 61 39 425
2024 Financial management 56 21 10 3 1 0 7 61 39 255
2024 Procurement 55 16 15 3 1 0 10 61 39 85
2024 Real property 43 26 16 4 5 0 6 46 54 60
2024 Material management 55 21 5 1 5 1 12 64 36 80
2024 Information management 46 17 8 6 1 1 20 59 41 125
2024 Information technology 61 20 5 1 1 1 11 69 31 230
2024 Internal audit 49 35 3 9 0 0 4 50 50 25
2024 Evaluation 26 17 21 6 17 1 12 30 70 95
2024 Data sciences 72 21 5 3 0 0 0 72 28 35
2024 Policy 50 18 7 10 5 0 10 55 45 80
2024 Project management 43 30 9 5 4 0 10 47 53 200
2024 Other services to the public 43 25 12 4 8 0 8 47 53 285
2024 None of the above 47 18 11 6 9 1 9 52 48 890
2022 Client contact centre 43 20 15 3 12 0 6 155
2022 Health care practitioners 38 24 14 9 8 0 7 570
2022 Federal regulators 36 17 47 0 0 0 0 15
2022 Compliance, inspection and enforcement 34 27 15 10 11 0 3 150
2022 Communications or public affairs 30 34 18 4 11 0 3 50
2022 Access to information and privacy 58 17 6 5 3 0 10 100
2022 Security 31 24 14 10 17 1 3 1385
2022 Science and technology 48 30 10 0 4 0 9 25
2022 Library services 44 26 9 6 0 0 15 15
2022 Legal services 29 31 7 2 23 0 8 45
2022 Administration and operations 49 20 11 4 5 1 9 1195
2022 Human resources 49 18 14 6 4 0 9 410
2022 Financial management 50 24 10 8 1 0 5 230
2022 Procurement 57 15 17 3 4 0 5 85
2022 Real property 52 19 16 1 9 0 3 60
2022 Material management 59 21 7 4 2 1 7 100
2022 Information management 59 14 9 6 3 2 8 155
2022 Information technology 59 23 8 2 1 0 7 225
2022 Internal audit 50 33 12 0 0 0 4 25
2022 Evaluation 27 20 17 11 15 0 10 85
2022 Data sciences 38 32 11 13 0 0 6 25
2022 Policy 33 32 9 7 9 3 7 90
2022 Project management 44 30 13 5 5 0 3 190
2022 Other services to the public 44 20 13 8 7 1 8 280
2022 None of the above 46 19 11 6 7 0 10 875
2020 Client contact centre 44 24 13 6 8 0 4 160
2020 Health care practitioners 34 29 16 9 8 0 3 795
2020 Federal regulators 65 5 16 14 0 0 0 15
2020 Compliance, inspection and enforcement 32 21 17 17 12 0 2 200
2020 Communications or public affairs 32 23 14 10 13 0 8 75
2020 Access to information and privacy 48 27 4 2 7 2 10 50
2020 Security 29 23 17 13 16 0 2 1805
2020 Science and technology 44 35 8 0 6 0 6 30
2020 Library services 78 17 0 0 0 0 4 20
2020 Legal services 30 19 25 5 18 0 3 50
2020 Administration and operations 49 20 11 7 6 0 6 1545
2020 Human resources 49 23 13 7 4 0 3 460
2020 Financial management 50 22 15 3 3 0 7 325
2020 Procurement 49 20 13 3 9 1 5 100
2020 Real property 39 36 17 3 4 0 1 85
2020 Material management 45 30 10 8 4 1 2 145
2020 Information management 46 23 14 5 2 1 10 180
2020 Information technology 50 25 12 5 4 0 5 280
2020 Internal audit 60 7 22 11 0 0 0 25
2020 Evaluation 44 25 11 8 7 0 5 90
2020 Data sciences 62 13 12 6 3 0 4 30
2020 Policy 47 25 13 7 5 1 2 100
2020 Project management 49 25 15 5 4 0 2 195
2020 Other services to the public 45 23 12 8 9 1 3 355
2020 None of the above 50 20 11 8 6 1 4 1350
2019 Client contact centre 41 21 13 8 10 1 6 145
2019 Health care practitioners 37 27 16 6 7 1 6 700
2019 Federal regulators 38 21 5 27 8 0 0 15
2019 Compliance, inspection and enforcement 27 31 14 8 15 0 4 175
2019 Communications or public affairs 56 20 9 4 7 0 5 65
2019 Access to information and privacy 51 24 6 3 2 0 14 55
2019 Security 29 24 18 11 15 0 2 2045
2019 Science and technology 52 28 6 0 3 0 10 25
2019 Library services 76 0 6 0 0 0 18 15
2019 Legal services 47 18 8 4 10 0 13 40
2019 Administration and operations 48 21 12 7 5 0 6 1390
2019 Human resources 50 20 12 6 4 0 6 440
2019 Financial management 54 23 12 4 2 0 4 320
2019 Procurement 48 25 11 4 2 0 12 85
2019 Real property 50 28 15 6 0 0 1 85
2019 Material management 63 17 8 2 3 1 7 150
2019 Information management 63 18 3 3 4 1 8 165
2019 Information technology 66 18 7 3 0 0 6 240
2019 Internal audit 70 23 4 3 0 0 0 25
2019 Evaluation 43 22 16 4 7 0 7 85
2019 Data sciences 55 20 8 0 4 0 12 25
2019 Policy 44 22 20 5 1 0 8 90
2019 Project management 48 23 18 6 3 0 3 175
2019 Other services to the public 44 20 16 6 7 1 5 325
2019 None of the above 46 21 13 6 8 1 5 1385

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 21 22 8 24 0 1 26 74 130
2024 Health care practitioners 22 30 17 13 17 0 2 22 78 545
2024 Intelligence analysts 26 16 18 12 25 0 2 27 73 55
2024 Compliance, inspection and enforcement 13 20 24 15 27 0 2 13 87 145
2024 Communications or public affairs 38 26 19 7 9 0 0 38 62 80
2024 Access to information and privacy 42 25 8 9 16 0 0 42 58 45
2024 Security 16 21 21 15 24 1 2 17 83 1215
2024 Science and technology 17 33 26 14 10 0 0 17 83 25
2024 Library services 47 37 9 2 4 0 0 47 53 20
2024 Legal services 15 28 24 8 20 0 6 16 84 45
2024 Administration and operations 30 25 20 10 14 0 1 30 70 1150
2024 Human resources 28 22 18 12 18 0 1 29 71 425
2024 Financial management 34 34 19 6 6 0 2 34 66 255
2024 Procurement 44 18 22 7 3 3 2 47 53 85
2024 Real property 29 32 17 12 10 0 0 29 71 60
2024 Material management 34 32 18 5 8 0 3 35 65 85
2024 Information management 30 21 22 8 16 0 2 31 69 125
2024 Information technology 45 23 14 7 10 1 1 46 54 230
2024 Internal audit 26 20 36 6 12 0 0 26 74 25
2024 Evaluation 12 27 16 13 30 0 2 12 88 95
2024 Data sciences 13 41 23 7 13 0 3 13 87 35
2024 Policy 27 26 22 11 11 0 4 28 72 80
2024 Project management 22 31 24 11 11 0 0 22 78 200
2024 Other services to the public 28 21 19 13 18 0 0 28 72 285
2024 None of the above 26 26 18 11 17 0 2 27 73 890
2022 Client contact centre 28 32 19 6 14 0 1 150
2022 Health care practitioners 22 31 23 10 13 0 1 570
2022 Federal regulators 36 5 8 24 27 0 0 15
2022 Compliance, inspection and enforcement 14 28 25 10 23 0 0 150
2022 Communications or public affairs 29 31 18 11 10 0 0 50
2022 Access to information and privacy 39 26 15 6 10 0 4 100
2022 Security 20 25 20 15 18 1 1 1385
2022 Science and technology 27 52 10 7 4 0 0 25
2022 Library services 33 29 4 22 5 0 7 15
2022 Legal services 26 11 31 5 28 0 0 45
2022 Administration and operations 30 29 17 10 11 1 1 1195
2022 Human resources 35 22 21 9 12 0 1 415
2022 Financial management 29 27 17 15 12 0 0 235
2022 Procurement 39 23 24 8 6 0 0 85
2022 Real property 40 34 9 8 9 0 0 60
2022 Material management 39 32 16 5 8 0 0 100
2022 Information management 40 27 14 10 7 0 2 155
2022 Information technology 31 35 19 7 8 0 1 225
2022 Internal audit 26 41 19 4 11 0 0 25
2022 Evaluation 19 27 24 7 22 0 1 85
2022 Data sciences 29 25 20 7 13 0 6 25
2022 Policy 23 31 20 12 14 0 0 95
2022 Project management 31 28 22 7 12 0 0 190
2022 Other services to the public 26 23 24 13 12 1 1 285
2022 None of the above 26 25 22 10 13 0 3 875
2020 Client contact centre 22 34 18 13 8 1 3 160
2020 Health care practitioners 21 28 21 13 15 0 1 795
2020 Federal regulators 20 38 23 5 0 0 15 15
2020 Compliance, inspection and enforcement 23 21 22 17 17 0 0 205
2020 Communications or public affairs 25 26 16 22 11 0 0 75
2020 Access to information and privacy 41 28 16 10 6 0 0 50
2020 Security 20 22 23 16 18 0 1 1815
2020 Science and technology 26 39 26 0 9 0 0 30
2020 Library services 47 22 18 4 9 0 0 20
2020 Legal services 11 26 27 12 22 0 2 50
2020 Administration and operations 31 28 19 11 10 0 1 1555
2020 Human resources 33 29 20 11 6 0 1 470
2020 Financial management 37 26 21 9 6 0 1 330
2020 Procurement 44 18 20 7 11 0 0 100
2020 Real property 24 36 26 12 2 0 0 85
2020 Material management 36 28 20 11 4 0 1 145
2020 Information management 36 26 20 6 10 0 2 185
2020 Information technology 27 34 21 12 6 0 0 280
2020 Internal audit 45 22 18 11 4 0 0 25
2020 Evaluation 30 31 22 6 11 0 0 95
2020 Data sciences 38 28 31 3 0 0 0 30
2020 Policy 22 34 26 7 11 0 0 100
2020 Project management 30 36 18 10 7 0 0 195
2020 Other services to the public 29 28 18 13 13 0 0 355
2020 None of the above 29 28 19 11 12 0 1 1345
2019 Client contact centre 28 24 23 9 13 1 2 145
2019 Health care practitioners 22 35 21 10 11 0 1 700
2019 Federal regulators 38 33 16 5 8 0 0 15
2019 Compliance, inspection and enforcement 20 30 18 11 21 0 0 180
2019 Communications or public affairs 39 26 17 6 12 0 0 65
2019 Access to information and privacy 33 25 20 11 8 0 3 55
2019 Security 20 24 26 12 17 0 1 2045
2019 Science and technology 40 25 21 7 7 0 0 25
2019 Library services 64 6 17 6 6 0 0 15
2019 Legal services 28 21 23 11 17 0 0 40
2019 Administration and operations 31 30 20 9 9 0 0 1390
2019 Human resources 35 26 20 10 8 0 0 445
2019 Financial management 35 32 21 7 5 0 1 320
2019 Procurement 35 26 20 12 4 0 2 85
2019 Real property 35 35 17 6 8 0 0 85
2019 Material management 42 30 11 8 7 1 1 155
2019 Information management 42 33 14 7 3 1 2 165
2019 Information technology 41 31 19 6 2 0 0 240
2019 Internal audit 51 23 19 3 4 0 0 25
2019 Evaluation 20 32 26 16 4 0 2 85
2019 Data sciences 25 32 26 12 0 0 5 25
2019 Policy 25 28 23 14 10 0 0 95
2019 Project management 35 26 21 8 10 0 1 175
2019 Other services to the public 25 30 20 10 11 1 2 325
2019 None of the above 31 25 19 11 13 0 1 1385

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 21 17 11 27 1 3 21 79 130
2024 Health care practitioners 14 26 24 16 18 1 1 15 85 545
2024 Intelligence analysts 28 16 20 19 16 0 2 28 72 55
2024 Compliance, inspection and enforcement 19 21 24 12 20 3 2 20 80 145
2024 Communications or public affairs 35 39 12 8 2 0 3 36 64 80
2024 Access to information and privacy 36 33 18 2 9 0 2 37 63 50
2024 Security 11 19 23 18 27 1 2 11 89 1220
2024 Science and technology 8 25 35 12 20 0 0 8 92 25
2024 Library services 40 36 6 15 4 0 0 40 60 20
2024 Legal services 12 36 11 16 26 0 0 12 88 45
2024 Administration and operations 32 32 16 8 8 1 2 34 66 1150
2024 Human resources 29 30 20 9 9 1 3 30 70 425
2024 Financial management 37 38 13 7 2 1 2 38 62 255
2024 Procurement 28 32 20 8 4 3 5 30 70 85
2024 Real property 19 43 22 4 10 0 1 20 80 60
2024 Material management 31 33 22 7 5 0 1 31 69 85
2024 Information management 25 34 27 5 6 0 3 26 74 125
2024 Information technology 36 35 13 6 8 1 1 37 63 230
2024 Internal audit 22 26 25 18 3 6 0 23 77 25
2024 Evaluation 7 27 25 12 28 0 1 7 93 95
2024 Data sciences 42 28 15 5 10 0 0 42 58 35
2024 Policy 42 19 20 7 12 0 0 42 58 80
2024 Project management 22 31 24 11 10 2 0 22 78 200
2024 Other services to the public 27 27 22 13 11 0 0 27 73 285
2024 None of the above 25 26 19 12 14 2 2 26 74 890
2022 Client contact centre 22 25 22 14 15 0 1 155
2022 Health care practitioners 17 32 25 12 13 1 1 570
2022 Federal regulators 0 30 35 0 24 0 11 15
2022 Compliance, inspection and enforcement 14 27 19 21 18 0 0 150
2022 Communications or public affairs 20 34 30 7 6 2 2 50
2022 Access to information and privacy 50 28 10 4 6 0 1 100
2022 Security 16 24 21 13 23 1 2 1385
2022 Science and technology 27 45 16 3 8 0 0 25
2022 Library services 7 60 14 15 5 0 0 15
2022 Legal services 25 31 15 8 17 2 3 45
2022 Administration and operations 32 33 19 7 6 1 2 1190
2022 Human resources 37 33 15 7 6 1 2 415
2022 Financial management 26 35 20 10 8 0 1 230
2022 Procurement 33 19 24 12 8 1 2 85
2022 Real property 30 35 15 11 8 1 0 60
2022 Material management 36 38 14 10 3 0 0 100
2022 Information management 41 27 17 5 6 3 2 155
2022 Information technology 32 35 19 8 5 1 0 225
2022 Internal audit 27 38 9 21 4 0 0 25
2022 Evaluation 16 25 33 13 8 3 2 85
2022 Data sciences 24 22 28 11 9 0 5 25
2022 Policy 29 28 21 10 10 0 1 95
2022 Project management 33 30 23 8 7 0 0 190
2022 Other services to the public 27 27 23 13 6 1 3 280
2022 None of the above 27 28 20 9 13 1 2 875
2020 Client contact centre 17 35 23 15 8 0 2 165
2020 Health care practitioners 18 30 26 16 10 1 0 790
2020 Federal regulators 32 36 32 0 0 0 0 15
2020 Compliance, inspection and enforcement 18 34 20 14 9 3 1 205
2020 Communications or public affairs 28 37 13 9 9 0 3 75
2020 Access to information and privacy 35 34 21 6 2 0 2 50
2020 Security 15 23 25 19 17 0 1 1805
2020 Science and technology 26 46 25 0 3 0 0 30
2020 Library services 21 47 9 14 9 0 0 20
2020 Legal services 19 38 22 22 0 0 0 50
2020 Administration and operations 32 31 20 10 6 0 1 1550
2020 Human resources 41 30 17 9 2 0 2 465
2020 Financial management 35 37 17 6 3 1 2 330
2020 Procurement 34 37 16 5 8 1 0 100
2020 Real property 24 41 20 12 4 0 0 85
2020 Material management 29 39 18 9 5 0 0 145
2020 Information management 35 35 19 5 1 0 3 180
2020 Information technology 32 41 17 6 1 2 2 280
2020 Internal audit 48 29 19 0 3 0 0 25
2020 Evaluation 18 27 29 17 9 0 0 95
2020 Data sciences 47 29 12 9 0 3 0 30
2020 Policy 39 31 17 7 6 0 0 100
2020 Project management 27 40 22 7 3 0 1 195
2020 Other services to the public 29 30 23 9 8 0 1 355
2020 None of the above 26 32 21 12 8 1 1 1350
2019 Client contact centre 18 32 23 13 12 1 2 140
2019 Health care practitioners 18 34 27 12 7 1 1 700
2019 Federal regulators 17 32 16 20 5 11 0 15
2019 Compliance, inspection and enforcement 17 37 21 16 9 0 0 175
2019 Communications or public affairs 41 35 16 4 1 0 3 65
2019 Access to information and privacy 43 34 14 5 5 0 0 55
2019 Security 14 25 26 16 18 1 0 2045
2019 Science and technology 31 35 13 18 0 4 0 25
2019 Library services 12 65 23 0 0 0 0 15
2019 Legal services 20 21 25 6 28 0 0 40
2019 Administration and operations 30 36 20 8 5 0 1 1390
2019 Human resources 30 36 21 9 3 1 1 440
2019 Financial management 32 41 20 4 2 1 1 320
2019 Procurement 27 34 15 15 5 2 2 85
2019 Real property 18 42 21 14 5 0 0 85
2019 Material management 18 39 22 11 8 1 0 150
2019 Information management 35 33 21 7 3 0 2 165
2019 Information technology 27 36 24 9 4 0 1 240
2019 Internal audit 56 7 30 4 0 4 0 25
2019 Evaluation 12 30 37 10 9 0 1 85
2019 Data sciences 26 30 19 17 4 0 5 25
2019 Policy 25 36 23 12 4 1 0 90
2019 Project management 22 43 21 9 4 1 1 175
2019 Other services to the public 27 33 22 11 6 1 0 325
2019 None of the above 24 31 23 11 9 1 1 1385

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 21 16 16 24 0 2 20 80 130
2024 Health care practitioners 16 25 21 17 20 1 1 16 84 545
2024 Intelligence analysts 28 26 6 16 21 3 0 29 71 55
2024 Compliance, inspection and enforcement 11 27 24 13 23 1 1 11 89 145
2024 Communications or public affairs 30 40 21 4 4 0 0 30 70 80
2024 Access to information and privacy 29 40 18 4 8 0 0 29 71 45
2024 Security 12 19 21 18 27 1 2 12 88 1220
2024 Science and technology 12 15 31 31 12 0 0 12 88 25
2024 Library services 45 27 5 0 10 5 8 52 48 20
2024 Legal services 8 30 18 8 31 0 4 9 91 45
2024 Administration and operations 25 30 21 11 10 1 2 26 74 1150
2024 Human resources 23 31 24 12 9 1 1 24 76 430
2024 Financial management 29 36 22 8 2 0 3 30 70 255
2024 Procurement 34 24 30 5 8 0 0 34 66 85
2024 Real property 17 29 21 18 14 0 0 17 83 60
2024 Material management 22 30 25 10 10 1 1 23 77 85
2024 Information management 20 29 28 12 9 0 3 20 80 125
2024 Information technology 27 37 17 11 6 2 1 27 73 230
2024 Internal audit 23 32 15 21 9 0 0 23 77 25
2024 Evaluation 7 29 23 14 25 0 1 7 93 95
2024 Data sciences 24 21 28 13 14 0 0 24 76 35
2024 Policy 23 25 26 16 9 0 0 23 77 80
2024 Project management 14 29 26 18 12 2 0 14 86 195
2024 Other services to the public 22 28 23 13 12 1 0 22 78 285
2024 None of the above 22 29 21 10 16 1 1 22 78 890
2022 Client contact centre 19 31 25 13 11 0 1 155
2022 Health care practitioners 17 25 26 16 12 1 1 570
2022 Federal regulators 22 12 17 19 31 0 0 15
2022 Compliance, inspection and enforcement 14 30 21 15 19 0 2 150
2022 Communications or public affairs 18 34 27 13 6 0 2 50
2022 Access to information and privacy 43 24 20 5 7 1 0 100
2022 Security 16 23 19 16 22 2 2 1390
2022 Science and technology 34 24 24 17 0 0 0 25
2022 Library services 25 42 15 0 11 0 8 15
2022 Legal services 24 18 23 15 18 0 2 45
2022 Administration and operations 26 32 21 11 8 1 1 1195
2022 Human resources 26 34 22 9 9 0 1 415
2022 Financial management 24 35 24 10 6 0 0 230
2022 Procurement 29 26 20 15 8 1 0 85
2022 Real property 16 35 23 15 10 0 0 60
2022 Material management 22 36 20 12 9 0 1 100
2022 Information management 30 25 23 9 11 0 2 160
2022 Information technology 20 39 22 11 7 0 1 225
2022 Internal audit 0 50 29 21 0 0 0 25
2022 Evaluation 13 28 20 21 14 0 4 85
2022 Data sciences 18 15 23 20 19 5 0 25
2022 Policy 18 31 25 16 10 0 0 90
2022 Project management 15 30 26 16 13 0 1 190
2022 Other services to the public 22 31 19 14 9 2 3 280
2022 None of the above 23 29 20 12 13 1 2 880
2020 Client contact centre 14 29 20 23 13 0 1 160
2020 Health care practitioners 15 27 26 17 14 0 1 790
2020 Federal regulators 33 36 12 19 0 0 0 15
2020 Compliance, inspection and enforcement 16 24 30 19 9 2 0 200
2020 Communications or public affairs 18 37 19 12 11 1 1 75
2020 Access to information and privacy 19 36 22 11 12 0 0 50
2020 Security 13 21 24 20 22 1 1 1805
2020 Science and technology 19 29 32 10 11 0 0 30
2020 Library services 16 49 18 4 13 0 0 20
2020 Legal services 20 29 25 16 9 2 0 50
2020 Administration and operations 24 29 23 15 9 0 1 1550
2020 Human resources 25 35 24 11 4 0 1 465
2020 Financial management 28 38 21 8 2 0 2 330
2020 Procurement 18 40 26 8 9 0 0 100
2020 Real property 11 29 28 25 7 0 0 85
2020 Material management 22 23 30 14 12 0 0 140
2020 Information management 29 33 22 10 4 0 2 180
2020 Information technology 18 37 25 14 5 1 1 275
2020 Internal audit 38 25 26 7 3 0 0 25
2020 Evaluation 11 24 27 23 15 0 0 90
2020 Data sciences 30 27 16 18 6 3 0 30
2020 Policy 26 32 22 11 9 0 0 100
2020 Project management 18 40 24 13 5 0 0 195
2020 Other services to the public 23 26 27 13 10 0 0 355
2020 None of the above 21 28 24 15 12 1 0 1350
2019 Client contact centre 16 33 24 15 10 1 2 140
2019 Health care practitioners 16 30 30 14 9 0 1 700
2019 Federal regulators 21 20 31 22 5 0 0 15
2019 Compliance, inspection and enforcement 13 28 26 20 12 0 1 175
2019 Communications or public affairs 24 47 18 7 3 0 0 65
2019 Access to information and privacy 33 33 14 9 6 4 0 55
2019 Security 12 23 25 19 19 1 1 2045
2019 Science and technology 20 45 22 13 0 0 0 25
2019 Library services 24 40 18 17 0 0 0 15
2019 Legal services 14 22 31 13 20 0 0 35
2019 Administration and operations 24 32 24 12 7 0 1 1390
2019 Human resources 22 31 27 12 6 1 1 440
2019 Financial management 33 34 23 7 2 0 1 320
2019 Procurement 24 28 27 10 8 1 1 85
2019 Real property 14 29 32 16 10 0 0 85
2019 Material management 18 36 20 11 14 1 0 150
2019 Information management 27 38 16 11 5 0 3 165
2019 Information technology 19 35 27 10 7 0 1 240
2019 Internal audit 37 26 19 15 0 4 0 25
2019 Evaluation 12 24 29 27 9 0 0 85
2019 Data sciences 9 42 9 23 17 0 0 25
2019 Policy 20 31 30 15 4 0 0 90
2019 Project management 15 37 23 17 6 0 1 175
2019 Other services to the public 20 36 22 12 9 1 0 325
2019 None of the above 21 29 23 13 12 1 1 1385

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 17 20 16 21 0 1 26 74 130
2024 Health care practitioners 21 24 22 17 15 1 2 21 79 545
2024 Intelligence analysts 26 21 20 12 18 1 2 26 74 55
2024 Compliance, inspection and enforcement 24 30 16 11 17 0 1 24 76 145
2024 Communications or public affairs 46 29 13 9 3 0 0 46 54 80
2024 Access to information and privacy 41 36 11 4 7 0 1 42 58 50
2024 Security 14 21 18 18 26 1 2 14 86 1220
2024 Science and technology 13 32 19 22 14 0 0 13 87 25
2024 Library services 55 22 5 5 5 0 8 60 40 20
2024 Legal services 13 33 8 8 34 0 4 13 87 45
2024 Administration and operations 35 30 17 9 7 0 2 35 65 1150
2024 Human resources 38 29 17 8 7 1 1 39 61 430
2024 Financial management 35 38 19 4 2 0 1 35 65 255
2024 Procurement 39 31 15 4 9 0 2 40 60 85
2024 Real property 24 34 25 12 5 0 0 24 76 60
2024 Material management 26 36 19 7 9 0 2 27 73 85
2024 Information management 25 33 20 10 9 0 2 26 74 125
2024 Information technology 34 30 19 7 8 1 1 34 66 230
2024 Internal audit 26 22 24 18 9 0 0 26 74 25
2024 Evaluation 16 36 25 10 11 0 1 16 84 95
2024 Data sciences 36 22 23 7 12 0 0 36 64 35
2024 Policy 27 22 26 16 9 0 0 27 73 80
2024 Project management 22 30 24 15 9 0 0 22 78 200
2024 Other services to the public 31 31 18 8 11 0 0 31 69 285
2024 None of the above 29 28 17 9 15 0 1 29 71 885
2022 Client contact centre 22 36 18 4 18 0 1 155
2022 Health care practitioners 22 30 21 13 11 1 1 575
2022 Federal regulators 27 22 14 37 0 0 0 15
2022 Compliance, inspection and enforcement 20 27 20 16 16 0 0 150
2022 Communications or public affairs 26 38 21 9 5 0 2 50
2022 Access to information and privacy 46 31 10 3 9 0 0 100
2022 Security 17 24 21 14 23 1 1 1390
2022 Science and technology 33 32 21 7 7 0 0 25
2022 Library services 29 55 5 6 5 0 0 15
2022 Legal services 30 22 15 16 14 0 3 45
2022 Administration and operations 33 35 16 8 6 1 1 1195
2022 Human resources 34 31 19 9 7 0 1 415
2022 Financial management 28 39 20 7 5 0 0 230
2022 Procurement 36 25 18 16 6 0 0 85
2022 Real property 23 43 20 6 8 0 0 60
2022 Material management 36 43 12 7 2 0 0 100
2022 Information management 38 31 19 5 7 0 1 160
2022 Information technology 29 33 22 7 7 1 1 225
2022 Internal audit 23 39 23 10 4 0 0 25
2022 Evaluation 23 34 20 12 7 1 3 85
2022 Data sciences 8 31 12 31 18 0 0 25
2022 Policy 35 24 21 12 7 0 1 90
2022 Project management 27 32 20 12 9 0 1 190
2022 Other services to the public 33 32 14 12 6 1 3 285
2022 None of the above 29 33 16 7 12 1 2 875
2020 Client contact centre 18 28 23 17 12 0 1 165
2020 Health care practitioners 20 31 25 13 10 0 1 785
2020 Federal regulators 24 35 19 22 0 0 0 15
2020 Compliance, inspection and enforcement 26 27 23 13 10 2 0 200
2020 Communications or public affairs 31 31 22 6 10 0 0 75
2020 Access to information and privacy 35 34 13 8 8 0 2 50
2020 Security 16 23 23 18 20 0 1 1800
2020 Science and technology 37 21 25 14 3 0 0 30
2020 Library services 29 32 26 13 0 0 0 20
2020 Legal services 30 26 26 11 7 0 0 50
2020 Administration and operations 32 30 20 10 7 0 1 1550
2020 Human resources 36 32 17 9 4 0 2 465
2020 Financial management 34 37 18 6 3 0 2 330
2020 Procurement 38 27 22 5 9 0 0 100
2020 Real property 13 33 33 14 8 0 0 85
2020 Material management 29 33 18 11 10 0 0 145
2020 Information management 37 35 15 8 4 0 1 180
2020 Information technology 22 38 24 10 4 0 1 280
2020 Internal audit 33 30 29 7 0 0 0 25
2020 Evaluation 17 31 24 19 10 0 0 90
2020 Data sciences 50 9 23 12 6 0 0 30
2020 Policy 27 33 21 10 8 0 0 100
2020 Project management 33 29 22 10 6 0 0 195
2020 Other services to the public 31 30 22 9 8 0 0 355
2020 None of the above 29 28 20 12 10 1 0 1350
2019 Client contact centre 19 34 22 11 12 1 2 140
2019 Health care practitioners 23 34 23 14 6 0 0 700
2019 Federal regulators 10 59 8 22 0 0 0 15
2019 Compliance, inspection and enforcement 26 34 17 13 8 1 0 175
2019 Communications or public affairs 33 39 13 13 0 1 0 65
2019 Access to information and privacy 44 40 7 3 6 0 0 55
2019 Security 16 24 26 15 18 1 1 2040
2019 Science and technology 28 43 18 7 4 0 0 25
2019 Library services 18 47 24 11 0 0 0 15
2019 Legal services 21 35 16 4 21 0 2 40
2019 Administration and operations 34 33 20 8 5 0 1 1390
2019 Human resources 29 34 22 9 5 0 1 445
2019 Financial management 34 37 22 6 1 0 1 320
2019 Procurement 32 31 24 7 6 0 0 85
2019 Real property 20 35 25 10 9 0 1 85
2019 Material management 27 31 21 10 10 1 0 150
2019 Information management 34 35 16 9 4 0 1 165
2019 Information technology 27 32 22 11 6 1 1 240
2019 Internal audit 33 30 19 19 0 0 0 25
2019 Evaluation 20 41 22 14 2 1 0 85
2019 Data sciences 9 42 15 12 17 0 5 25
2019 Policy 26 32 31 8 3 0 0 90
2019 Project management 26 34 20 12 7 0 1 170
2019 Other services to the public 31 31 22 10 4 1 1 325
2019 None of the above 30 31 18 10 10 1 1 1380

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 13 15 11 34 0 1 26 74 130
2024 Health care practitioners 24 25 16 14 19 1 1 25 75 545
2024 Intelligence analysts 38 12 21 3 25 0 2 39 61 50
2024 Compliance, inspection and enforcement 25 27 13 10 25 0 0 25 75 145
2024 Communications or public affairs 57 23 12 4 5 0 0 57 43 80
2024 Access to information and privacy 42 25 10 6 16 0 1 43 57 45
2024 Security 14 17 15 13 39 1 2 14 86 1220
2024 Science and technology 22 22 21 15 20 0 0 22 78 25
2024 Library services 49 28 0 14 10 0 0 49 51 20
2024 Legal services 26 22 4 14 32 3 0 26 74 45
2024 Administration and operations 40 24 16 8 9 0 1 41 59 1150
2024 Human resources 45 27 12 6 8 1 1 46 54 430
2024 Financial management 47 28 12 6 4 0 2 48 52 255
2024 Procurement 39 40 7 11 4 0 0 39 61 85
2024 Real property 41 20 21 8 10 0 0 41 59 60
2024 Material management 47 23 17 4 8 0 1 47 53 85
2024 Information management 39 29 17 5 9 1 1 39 61 125
2024 Information technology 48 24 13 6 6 1 2 49 51 230
2024 Internal audit 32 37 17 10 4 0 0 32 68 20
2024 Evaluation 11 25 29 10 24 1 1 11 89 95
2024 Data sciences 73 12 15 0 0 0 0 73 27 35
2024 Policy 41 21 11 11 15 0 0 41 59 80
2024 Project management 37 28 14 11 8 1 1 38 62 195
2024 Other services to the public 35 22 16 11 16 0 0 35 65 285
2024 None of the above 29 23 17 11 19 0 1 30 70 885
2022 Client contact centre 24 25 16 11 23 0 1 150
2022 Health care practitioners 25 34 15 10 14 0 1 570
2022 Federal regulators 25 16 5 30 24 0 0 15
2022 Compliance, inspection and enforcement 24 25 15 14 20 2 0 150
2022 Communications or public affairs 31 42 14 2 8 0 3 50
2022 Access to information and privacy 50 26 6 6 11 0 1 100
2022 Security 17 22 17 12 30 1 1 1385
2022 Science and technology 42 33 6 19 0 0 0 25
2022 Library services 46 32 10 6 6 0 0 15
2022 Legal services 36 26 13 3 22 0 0 45
2022 Administration and operations 41 26 15 7 9 1 1 1190
2022 Human resources 52 24 12 7 4 1 1 415
2022 Financial management 36 32 17 7 7 1 0 230
2022 Procurement 37 24 10 12 13 3 1 85
2022 Real property 44 30 17 3 6 0 0 60
2022 Material management 39 26 22 7 7 0 0 100
2022 Information management 47 22 13 6 10 1 1 155
2022 Information technology 50 25 15 6 3 1 1 225
2022 Internal audit 42 20 12 12 8 0 5 25
2022 Evaluation 23 28 20 11 15 1 2 85
2022 Data sciences 47 23 13 13 5 0 0 25
2022 Policy 39 20 19 11 10 1 0 90
2022 Project management 36 28 15 13 7 0 1 190
2022 Other services to the public 32 23 18 11 12 1 3 285
2022 None of the above 33 25 16 8 15 1 2 870
2020 Client contact centre 22 27 17 14 18 0 1 165
2020 Health care practitioners 26 29 21 12 12 0 1 795
2020 Federal regulators 49 24 27 0 0 0 0 15
2020 Compliance, inspection and enforcement 31 26 17 10 14 2 0 200
2020 Communications or public affairs 45 34 8 6 6 1 0 75
2020 Access to information and privacy 49 14 20 10 4 0 2 50
2020 Security 19 19 19 17 25 0 0 1800
2020 Science and technology 59 19 15 3 3 0 0 30
2020 Library services 39 31 17 9 4 0 0 20
2020 Legal services 43 24 10 9 10 2 2 50
2020 Administration and operations 41 25 14 10 8 0 1 1550
2020 Human resources 49 26 12 7 4 0 1 465
2020 Financial management 42 25 18 7 5 1 2 330
2020 Procurement 52 22 11 5 9 1 0 100
2020 Real property 34 25 16 17 8 0 0 85
2020 Material management 45 23 14 8 10 0 0 145
2020 Information management 49 24 13 6 5 0 2 180
2020 Information technology 44 31 15 6 4 1 1 275
2020 Internal audit 63 18 11 4 3 0 0 25
2020 Evaluation 31 30 18 14 8 0 0 95
2020 Data sciences 56 26 9 6 3 0 0 30
2020 Policy 47 31 9 7 6 0 1 100
2020 Project management 44 31 11 9 5 0 0 195
2020 Other services to the public 39 26 16 9 10 0 0 355
2020 None of the above 35 25 15 11 13 1 1 1345
2019 Client contact centre 25 29 16 15 14 1 0 140
2019 Health care practitioners 32 27 20 12 8 1 1 700
2019 Federal regulators 32 22 25 16 5 0 0 15
2019 Compliance, inspection and enforcement 27 31 15 12 14 0 0 175
2019 Communications or public affairs 60 23 14 3 0 0 0 65
2019 Access to information and privacy 49 23 10 5 8 0 4 55
2019 Security 19 22 21 14 23 1 1 2045
2019 Science and technology 47 17 21 12 3 0 0 25
2019 Library services 50 15 23 12 0 0 0 15
2019 Legal services 28 20 16 6 29 0 0 40
2019 Administration and operations 43 26 16 8 6 0 1 1385
2019 Human resources 41 27 17 7 6 1 1 445
2019 Financial management 44 32 14 4 5 0 1 320
2019 Procurement 37 27 23 4 8 0 0 85
2019 Real property 33 34 15 6 12 0 1 85
2019 Material management 26 28 21 13 10 1 1 150
2019 Information management 48 22 14 11 4 0 2 165
2019 Information technology 42 30 16 6 4 1 1 240
2019 Internal audit 56 18 8 4 15 0 0 25
2019 Evaluation 25 37 20 9 8 1 0 85
2019 Data sciences 30 28 17 8 12 0 5 25
2019 Policy 36 35 20 6 2 1 0 90
2019 Project management 42 21 18 10 8 0 1 175
2019 Other services to the public 38 25 16 11 9 1 1 325
2019 None of the above 31 29 17 9 12 0 0 1380

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 25 13 4 13 0 1 44 56 130
2024 Health care practitioners 32 33 16 8 8 1 2 33 67 540
2024 Intelligence analysts 33 22 18 10 15 0 2 34 66 55
2024 Compliance, inspection and enforcement 43 28 11 3 13 0 1 44 56 145
2024 Communications or public affairs 57 25 9 3 5 0 1 58 42 80
2024 Access to information and privacy 50 18 17 9 4 0 1 51 49 45
2024 Security 30 27 16 9 15 1 3 31 69 1220
2024 Science and technology 33 16 30 5 17 0 0 33 67 25
2024 Library services 49 34 13 5 0 0 0 49 51 20
2024 Legal services 29 33 14 16 9 0 0 29 71 45
2024 Administration and operations 47 27 12 6 6 1 1 48 52 1150
2024 Human resources 56 21 12 5 4 0 1 57 43 430
2024 Financial management 53 25 8 8 2 1 4 55 45 255
2024 Procurement 55 24 8 10 0 3 0 57 43 85
2024 Real property 47 26 21 5 1 0 0 47 53 60
2024 Material management 43 34 12 4 2 5 1 45 55 85
2024 Information management 51 17 11 13 7 0 1 51 49 125
2024 Information technology 54 28 7 4 4 1 1 56 44 230
2024 Internal audit 53 19 15 8 3 0 0 53 47 25
2024 Evaluation 40 35 14 3 8 0 1 40 60 95
2024 Data sciences 61 9 8 19 0 0 3 63 37 35
2024 Policy 50 16 6 15 12 0 0 50 50 80
2024 Project management 42 26 16 10 5 0 0 42 58 200
2024 Other services to the public 44 29 12 6 9 0 1 44 56 285
2024 None of the above 44 24 14 5 11 0 2 44 56 890
2022 Client contact centre 40 34 12 3 10 0 1 155
2022 Health care practitioners 35 32 17 7 8 0 1 570
2022 Federal regulators 27 37 0 31 4 0 0 15
2022 Compliance, inspection and enforcement 40 30 16 6 7 0 0 150
2022 Communications or public affairs 56 19 14 6 3 0 2 50
2022 Access to information and privacy 58 20 9 3 7 1 1 100
2022 Security 35 26 16 9 12 1 2 1390
2022 Science and technology 47 24 18 8 0 0 4 25
2022 Library services 29 35 24 6 6 0 0 15
2022 Legal services 33 33 15 6 14 0 0 45
2022 Administration and operations 44 28 14 5 6 0 2 1195
2022 Human resources 57 24 9 4 4 0 2 415
2022 Financial management 51 29 11 4 3 0 1 230
2022 Procurement 44 26 9 9 7 3 1 85
2022 Real property 55 24 13 6 2 0 0 60
2022 Material management 52 30 11 4 2 0 1 100
2022 Information management 48 22 20 4 3 0 2 160
2022 Information technology 57 26 7 7 2 0 2 225
2022 Internal audit 54 25 14 3 4 0 0 25
2022 Evaluation 53 24 10 5 4 0 2 85
2022 Data sciences 48 23 16 14 0 0 0 25
2022 Policy 48 22 15 8 5 0 1 90
2022 Project management 46 29 13 7 4 1 0 190
2022 Other services to the public 45 25 14 6 4 1 4 285
2022 None of the above 44 24 14 8 8 1 2 875
2020 Client contact centre 28 30 16 14 10 0 2 160
2020 Health care practitioners 30 30 18 11 9 0 1 795
2020 Federal regulators 59 10 26 5 0 0 0 15
2020 Compliance, inspection and enforcement 24 25 26 12 12 0 0 205
2020 Communications or public affairs 32 28 20 11 8 0 0 75
2020 Access to information and privacy 27 18 31 11 13 0 0 50
2020 Security 28 27 20 11 12 1 1 1805
2020 Science and technology 39 38 15 3 4 0 0 30
2020 Library services 18 28 26 19 9 0 0 20
2020 Legal services 15 33 20 22 9 0 0 50
2020 Administration and operations 30 27 22 12 8 0 1 1550
2020 Human resources 30 30 24 10 4 0 1 465
2020 Financial management 34 30 17 11 6 0 3 330
2020 Procurement 48 24 16 8 4 0 1 100
2020 Real property 27 31 28 11 3 0 0 85
2020 Material management 37 30 17 8 7 0 2 145
2020 Information management 33 30 21 10 5 0 1 180
2020 Information technology 30 33 22 9 4 0 1 280
2020 Internal audit 29 27 26 18 0 0 0 25
2020 Evaluation 31 24 26 13 6 0 0 95
2020 Data sciences 26 42 23 3 6 0 0 30
2020 Policy 23 34 23 10 9 1 0 100
2020 Project management 39 32 15 8 6 0 0 195
2020 Other services to the public 33 25 24 9 9 0 0 355
2020 None of the above 32 28 18 12 9 1 1 1350

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 27 34 5 12 0 1 21 79 130
2024 Health care practitioners 21 27 22 15 13 0 1 21 79 545
2024 Intelligence analysts 35 35 11 12 4 0 3 36 64 55
2024 Compliance, inspection and enforcement 17 32 21 12 18 0 0 17 83 145
2024 Communications or public affairs 45 26 23 5 1 0 0 45 55 80
2024 Access to information and privacy 41 36 12 6 4 0 1 42 58 45
2024 Security 29 31 16 9 11 2 3 30 70 1215
2024 Science and technology 25 24 14 19 18 0 0 25 75 25
2024 Library services 57 29 14 0 0 0 0 57 43 20
2024 Legal services 25 25 33 8 9 0 0 25 75 40
2024 Administration and operations 31 33 17 10 8 0 1 32 68 1145
2024 Human resources 34 26 21 11 7 0 1 34 66 425
2024 Financial management 38 31 17 8 4 0 2 39 61 255
2024 Procurement 31 36 21 6 5 0 0 31 69 85
2024 Real property 23 35 20 13 9 0 0 23 77 60
2024 Material management 26 40 15 10 3 6 0 28 72 80
2024 Information management 25 28 27 7 12 0 2 26 74 125
2024 Information technology 32 33 21 8 3 1 1 33 67 230
2024 Internal audit 56 20 11 13 0 0 0 56 44 25
2024 Evaluation 20 24 23 15 18 0 0 20 80 95
2024 Data sciences 48 31 9 8 5 0 0 48 52 35
2024 Policy 43 29 20 4 3 0 2 43 57 80
2024 Project management 24 36 21 11 6 2 0 24 76 195
2024 Other services to the public 34 29 21 8 8 0 0 34 66 285
2024 None of the above 33 28 17 9 10 1 1 33 67 885
2022 Client contact centre 29 32 26 5 7 0 1 155
2022 Health care practitioners 23 27 21 13 14 0 1 575
2022 Federal regulators 23 29 8 24 4 0 11 15
2022 Compliance, inspection and enforcement 25 31 21 8 15 0 0 150
2022 Communications or public affairs 27 42 15 5 10 0 2 50
2022 Access to information and privacy 54 23 10 7 5 0 1 100
2022 Security 31 31 17 9 9 2 2 1390
2022 Science and technology 33 22 30 3 11 0 0 25
2022 Library services 33 49 13 0 6 0 0 15
2022 Legal services 33 16 27 7 16 0 0 45
2022 Administration and operations 29 33 20 10 7 1 1 1195
2022 Human resources 27 35 20 9 8 0 1 415
2022 Financial management 29 36 22 9 4 0 0 230
2022 Procurement 30 30 23 9 7 0 1 85
2022 Real property 40 28 17 8 8 0 0 60
2022 Material management 37 37 16 7 2 0 0 100
2022 Information management 32 34 20 7 5 1 1 160
2022 Information technology 24 38 27 5 3 1 1 225
2022 Internal audit 22 37 21 20 0 0 0 25
2022 Evaluation 22 26 17 20 11 3 0 85
2022 Data sciences 40 35 17 5 3 0 0 25
2022 Policy 33 35 21 9 2 0 1 90
2022 Project management 29 35 20 6 8 0 1 190
2022 Other services to the public 33 25 21 8 8 1 3 285
2022 None of the above 34 27 16 10 9 2 2 875
2020 Client contact centre 19 30 27 11 11 1 3 160
2020 Health care practitioners 19 29 23 16 13 0 0 790
2020 Federal regulators 19 27 31 22 0 0 0 15
2020 Compliance, inspection and enforcement 20 29 16 19 14 1 0 205
2020 Communications or public affairs 28 30 21 10 10 0 0 75
2020 Access to information and privacy 36 34 15 4 8 0 2 50
2020 Security 25 27 22 12 13 0 1 1800
2020 Science and technology 33 31 12 12 13 0 0 30
2020 Library services 30 39 9 22 0 0 0 20
2020 Legal services 9 29 28 24 11 0 0 50
2020 Administration and operations 24 30 23 13 9 0 1 1550
2020 Human resources 27 30 25 10 7 0 1 465
2020 Financial management 34 31 21 7 5 0 2 330
2020 Procurement 35 27 22 11 4 0 0 100
2020 Real property 23 31 27 15 4 0 0 85
2020 Material management 27 35 24 7 5 0 2 145
2020 Information management 31 33 22 11 2 0 0 180
2020 Information technology 23 34 28 11 5 0 0 280
2020 Internal audit 34 29 15 18 4 0 0 25
2020 Evaluation 18 34 17 16 15 0 0 95
2020 Data sciences 42 33 14 9 3 0 0 30
2020 Policy 34 26 23 9 6 2 0 100
2020 Project management 35 30 21 8 5 1 0 195
2020 Other services to the public 27 26 22 14 10 1 0 355
2020 None of the above 28 31 20 10 8 1 1 1350
2019 Client contact centre 20 31 25 13 9 1 2 140
2019 Health care practitioners 20 32 27 11 9 0 1 695
2019 Federal regulators 10 54 15 11 9 0 0 15
2019 Compliance, inspection and enforcement 24 24 21 18 13 0 0 175
2019 Communications or public affairs 42 32 12 7 7 0 0 65
2019 Access to information and privacy 42 35 12 3 8 0 0 55
2019 Security 25 30 23 11 10 1 1 2030
2019 Science and technology 35 45 10 4 6 0 0 25
2019 Library services 24 39 11 20 0 0 6 15
2019 Legal services 25 25 17 13 18 0 2 40
2019 Administration and operations 29 31 22 12 5 0 0 1385
2019 Human resources 24 32 25 10 8 0 1 445
2019 Financial management 36 35 19 6 3 0 1 320
2019 Procurement 25 31 25 10 9 0 1 85
2019 Real property 23 34 26 7 9 0 0 85
2019 Material management 33 33 21 6 6 1 0 150
2019 Information management 34 30 20 11 3 0 1 165
2019 Information technology 30 34 27 5 3 0 0 240
2019 Internal audit 40 34 8 18 0 0 0 25
2019 Evaluation 12 31 29 18 10 0 0 85
2019 Data sciences 38 38 9 8 7 0 0 25
2019 Policy 33 38 17 6 4 0 1 90
2019 Project management 28 39 23 7 2 0 0 175
2019 Other services to the public 29 31 20 12 7 1 1 330
2019 None of the above 30 30 21 10 7 1 1 1375

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 17 22 9 23 0 2 28 72 130
2024 Health care practitioners 22 23 20 14 19 1 1 23 77 540
2024 Intelligence analysts 34 13 23 10 17 0 3 36 64 50
2024 Compliance, inspection and enforcement 31 27 13 6 22 0 1 31 69 145
2024 Communications or public affairs 50 19 5 13 12 0 1 51 49 80
2024 Access to information and privacy 28 32 18 4 14 0 4 29 71 45
2024 Security 18 20 19 16 24 1 1 19 81 1220
2024 Science and technology 9 20 36 16 20 0 0 9 91 25
2024 Library services 49 9 9 20 5 0 8 53 47 20
2024 Legal services 18 27 19 9 27 0 0 18 82 45
2024 Administration and operations 44 25 14 8 7 0 2 45 55 1150
2024 Human resources 36 20 17 10 16 0 1 37 63 430
2024 Financial management 50 19 16 6 4 0 5 53 47 255
2024 Procurement 51 21 10 6 9 1 1 52 48 85
2024 Real property 44 17 19 13 2 2 3 46 54 60
2024 Material management 40 27 22 6 3 0 1 40 60 80
2024 Information management 37 25 11 10 15 1 2 38 62 125
2024 Information technology 45 22 9 8 12 1 3 47 53 230
2024 Internal audit 56 30 6 4 4 0 0 56 44 25
2024 Evaluation 19 29 19 10 21 1 2 19 81 95
2024 Data sciences 43 15 18 8 15 0 0 43 57 35
2024 Policy 34 13 16 9 28 0 0 34 66 80
2024 Project management 36 25 15 9 15 0 0 36 64 200
2024 Other services to the public 34 25 19 10 13 0 1 34 66 285
2024 None of the above 33 21 17 14 14 1 2 33 67 885
2022 Client contact centre 39 27 16 5 11 0 1 155
2022 Health care practitioners 25 27 22 11 14 0 1 570
2022 Federal regulators 34 12 8 24 22 0 0 15
2022 Compliance, inspection and enforcement 40 29 13 5 14 0 1 150
2022 Communications or public affairs 44 24 22 1 3 0 7 50
2022 Access to information and privacy 58 24 4 6 4 0 3 100
2022 Security 26 23 18 12 18 1 1 1385
2022 Science and technology 46 25 11 10 5 0 3 25
2022 Library services 48 36 11 0 5 0 0 15
2022 Legal services 32 29 11 2 26 0 0 45
2022 Administration and operations 49 23 14 6 6 1 2 1195
2022 Human resources 61 19 7 5 5 1 3 415
2022 Financial management 45 29 11 6 7 0 2 230
2022 Procurement 48 18 14 10 9 1 0 85
2022 Real property 49 25 17 2 4 0 3 60
2022 Material management 49 32 13 4 1 0 0 100
2022 Information management 55 23 10 2 4 0 5 160
2022 Information technology 49 25 8 8 7 1 1 225
2022 Internal audit 47 36 4 5 4 4 0 25
2022 Evaluation 41 27 19 2 7 1 2 85
2022 Data sciences 46 15 21 0 15 4 0 25
2022 Policy 36 28 13 9 9 3 2 90
2022 Project management 51 26 8 4 9 0 3 190
2022 Other services to the public 38 27 13 9 8 1 4 285
2022 None of the above 38 21 18 9 11 2 2 875
2020 Client contact centre 23 29 25 13 9 0 1 160
2020 Health care practitioners 26 32 21 13 8 0 0 790
2020 Federal regulators 45 27 19 9 0 0 0 15
2020 Compliance, inspection and enforcement 32 25 25 13 5 0 0 200
2020 Communications or public affairs 50 23 19 6 1 0 0 75
2020 Access to information and privacy 45 31 9 13 2 0 0 50
2020 Security 24 23 25 15 13 0 0 1800
2020 Science and technology 44 23 22 7 4 0 0 30
2020 Library services 39 22 36 0 4 0 0 20
2020 Legal services 41 24 14 18 2 0 0 50
2020 Administration and operations 40 30 17 7 5 0 1 1540
2020 Human resources 51 27 12 6 3 0 1 465
2020 Financial management 48 29 15 4 3 0 1 325
2020 Procurement 49 27 11 5 8 0 0 100
2020 Real property 41 35 18 5 1 0 0 85
2020 Material management 35 40 16 5 4 0 0 145
2020 Information management 45 25 22 4 2 1 1 180
2020 Information technology 48 31 13 6 1 0 1 275
2020 Internal audit 41 34 14 4 4 0 4 25
2020 Evaluation 29 32 24 8 6 0 1 90
2020 Data sciences 61 23 12 4 0 0 0 30
2020 Policy 38 26 20 10 4 1 1 100
2020 Project management 49 28 13 3 4 0 2 195
2020 Other services to the public 36 27 22 8 7 0 0 355
2020 None of the above 31 29 22 10 6 1 0 1350
2019 Client contact centre 29 30 17 9 12 1 2 140
2019 Health care practitioners 28 28 19 14 10 0 1 700
2019 Federal regulators 53 26 10 11 0 0 0 15
2019 Compliance, inspection and enforcement 36 29 14 10 10 0 0 175
2019 Communications or public affairs 67 23 7 1 1 0 0 65
2019 Access to information and privacy 60 23 13 3 0 0 0 55
2019 Security 25 26 23 11 15 0 1 2035
2019 Science and technology 51 20 18 7 4 0 0 25
2019 Library services 30 41 12 6 6 0 6 15
2019 Legal services 32 33 11 7 16 0 2 40
2019 Administration and operations 47 27 14 6 4 0 1 1385
2019 Human resources 54 24 12 4 3 0 2 440
2019 Financial management 62 23 7 4 2 0 1 315
2019 Procurement 34 32 21 9 3 0 1 85
2019 Real property 32 40 24 1 3 0 0 85
2019 Material management 32 34 17 9 6 1 1 150
2019 Information management 53 23 16 4 1 1 2 165
2019 Information technology 55 25 14 3 2 0 0 240
2019 Internal audit 61 11 13 0 15 0 0 25
2019 Evaluation 32 28 16 11 13 1 0 85
2019 Data sciences 50 22 16 5 7 0 0 25
2019 Policy 42 31 20 6 1 0 0 90
2019 Project management 51 25 15 6 3 0 1 175
2019 Other services to the public 39 31 14 9 5 1 1 330
2019 None of the above 36 27 20 7 9 0 0 1380

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 27 20 8 17 0 2 25 75 130
2024 Health care practitioners 27 28 19 12 13 1 0 27 73 540
2024 Intelligence analysts 30 30 16 15 6 0 3 31 69 55
2024 Compliance, inspection and enforcement 40 27 19 4 11 0 0 40 60 145
2024 Communications or public affairs 55 27 9 2 5 0 1 56 44 75
2024 Access to information and privacy 47 23 14 5 10 0 1 48 52 45
2024 Security 23 27 19 12 16 1 2 24 76 1220
2024 Science and technology 17 13 41 19 11 0 0 17 83 25
2024 Library services 29 34 12 10 15 0 0 29 71 20
2024 Legal services 26 39 8 0 24 0 3 27 73 40
2024 Administration and operations 45 31 13 5 5 0 1 45 55 1150
2024 Human resources 35 32 20 7 5 0 1 35 65 425
2024 Financial management 44 29 15 4 6 0 2 45 55 255
2024 Procurement 45 31 15 2 5 0 2 46 54 85
2024 Real property 25 44 18 4 8 0 2 25 75 60
2024 Material management 44 30 11 5 4 6 0 47 53 85
2024 Information management 32 35 18 4 8 1 2 33 67 125
2024 Information technology 52 30 9 3 4 1 1 53 47 230
2024 Internal audit 63 19 15 4 0 0 0 63 37 25
2024 Evaluation 27 40 18 5 9 0 1 27 73 95
2024 Data sciences 52 28 10 7 3 0 0 52 48 35
2024 Policy 29 38 16 8 9 0 1 29 71 80
2024 Project management 39 36 10 6 9 0 0 39 61 200
2024 Other services to the public 42 32 13 5 7 0 0 42 58 285
2024 None of the above 40 29 15 6 7 0 2 41 59 890
2022 Client contact centre 34 31 19 5 9 0 3 150
2022 Health care practitioners 27 33 18 10 10 0 1 570
2022 Federal regulators 34 34 7 24 0 0 0 15
2022 Compliance, inspection and enforcement 38 28 13 8 12 0 1 150
2022 Communications or public affairs 45 29 19 7 0 0 0 50
2022 Access to information and privacy 58 24 10 6 2 0 1 100
2022 Security 33 31 15 7 11 2 1 1390
2022 Science and technology 35 46 14 0 3 0 3 25
2022 Library services 43 29 23 0 5 0 0 15
2022 Legal services 31 30 17 3 17 0 1 45
2022 Administration and operations 47 31 14 4 3 0 1 1195
2022 Human resources 48 30 11 6 3 0 1 415
2022 Financial management 35 42 14 4 4 0 1 230
2022 Procurement 46 28 10 7 9 0 1 85
2022 Real property 39 36 11 9 6 0 0 60
2022 Material management 48 32 13 4 2 0 1 100
2022 Information management 50 27 17 5 0 1 1 160
2022 Information technology 49 29 14 4 2 1 1 225
2022 Internal audit 63 29 8 0 0 0 0 25
2022 Evaluation 47 35 6 3 3 0 6 85
2022 Data sciences 53 16 25 3 2 0 0 25
2022 Policy 38 40 10 4 7 0 1 95
2022 Project management 46 33 13 4 3 0 0 190
2022 Other services to the public 45 27 15 6 4 1 2 285
2022 None of the above 42 31 12 5 7 1 2 875
2020 Client contact centre 29 31 25 7 7 0 1 160
2020 Health care practitioners 31 34 21 8 7 0 1 790
2020 Federal regulators 33 35 10 22 0 0 0 15
2020 Compliance, inspection and enforcement 36 25 21 9 8 2 0 200
2020 Communications or public affairs 30 42 19 4 4 0 1 75
2020 Access to information and privacy 36 31 15 18 0 0 0 50
2020 Security 34 31 18 8 7 0 1 1800
2020 Science and technology 45 17 26 12 0 0 0 30
2020 Library services 29 27 31 4 9 0 0 20
2020 Legal services 37 31 15 17 0 0 0 50
2020 Administration and operations 41 33 16 6 4 0 1 1540
2020 Human resources 31 34 20 9 4 0 1 465
2020 Financial management 33 38 16 7 5 0 1 330
2020 Procurement 48 29 15 4 4 0 1 100
2020 Real property 39 28 22 7 4 0 0 85
2020 Material management 57 27 10 4 2 0 0 145
2020 Information management 39 30 20 8 2 0 1 185
2020 Information technology 45 35 12 6 1 0 0 275
2020 Internal audit 45 22 22 7 4 0 0 25
2020 Evaluation 27 28 28 12 5 0 0 90
2020 Data sciences 39 42 16 3 0 0 0 30
2020 Policy 29 33 25 8 6 0 0 100
2020 Project management 40 28 20 9 3 0 0 195
2020 Other services to the public 35 31 22 6 5 0 1 355
2020 None of the above 37 33 17 7 5 1 0 1345

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 17 15 9 10 1 4 47 53 130
2024 Health care practitioners 55 17 8 5 4 2 9 62 38 540
2024 Intelligence analysts 69 23 1 0 2 0 5 73 27 55
2024 Compliance, inspection and enforcement 65 13 4 2 4 3 8 74 26 145
2024 Communications or public affairs 76 11 2 3 3 0 5 80 20 75
2024 Access to information and privacy 70 8 0 4 6 0 13 80 20 45
2024 Security 52 18 9 3 5 2 11 60 40 1210
2024 Science and technology 34 19 18 0 11 6 12 42 58 20
2024 Library services 52 12 0 14 0 9 14 67 33 20
2024 Legal services 50 18 7 0 7 0 18 62 38 45
2024 Administration and operations 71 15 4 1 2 1 6 76 24 1150
2024 Human resources 66 14 6 1 2 0 10 74 26 425
2024 Financial management 71 11 4 1 3 0 10 79 21 255
2024 Procurement 71 20 2 2 0 0 4 73 27 85
2024 Real property 63 24 4 1 0 0 8 68 32 60
2024 Material management 75 15 4 1 0 1 4 79 21 85
2024 Information management 64 9 5 0 2 4 17 80 20 125
2024 Information technology 75 8 3 1 2 2 9 85 15 230
2024 Internal audit 83 7 6 4 0 0 0 83 17 25
2024 Evaluation 48 35 4 2 5 2 4 51 49 95
2024 Data sciences 71 16 3 0 5 0 5 75 25 35
2024 Policy 72 11 3 3 5 0 6 76 24 80
2024 Project management 69 12 3 2 3 2 9 78 22 195
2024 Other services to the public 68 16 6 2 2 0 7 73 27 285
2024 None of the above 66 14 6 2 4 1 7 72 28 885

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 16 15 3 19 1 3 46 54 130
2024 Health care practitioners 52 18 9 6 4 2 9 58 42 545
2024 Intelligence analysts 49 16 1 12 17 0 5 51 49 55
2024 Compliance, inspection and enforcement 56 9 8 3 14 3 6 62 38 145
2024 Communications or public affairs 66 10 5 9 4 2 4 70 30 80
2024 Access to information and privacy 54 16 4 10 5 0 10 60 40 45
2024 Security 42 18 12 6 11 2 10 48 52 1215
2024 Science and technology 32 16 25 0 13 6 8 37 63 25
2024 Library services 59 9 0 5 5 4 18 76 24 20
2024 Legal services 35 27 10 4 9 0 16 42 58 45
2024 Administration and operations 65 15 6 4 4 0 5 69 31 1150
2024 Human resources 56 17 10 2 6 0 9 61 39 430
2024 Financial management 66 11 6 3 4 1 9 73 27 255
2024 Procurement 72 13 2 3 3 2 5 78 22 85
2024 Real property 59 26 7 2 0 0 7 63 37 60
2024 Material management 65 24 4 2 0 1 4 68 32 85
2024 Information management 53 18 6 2 5 3 14 64 36 125
2024 Information technology 65 13 3 2 6 2 8 73 27 230
2024 Internal audit 67 13 17 4 0 0 0 67 33 25
2024 Evaluation 48 30 7 1 9 1 4 51 49 95
2024 Data sciences 60 16 10 0 10 0 5 63 37 35
2024 Policy 66 11 5 5 8 1 3 69 31 80
2024 Project management 59 17 5 3 7 0 9 65 35 195
2024 Other services to the public 59 16 10 3 6 1 5 63 37 285
2024 None of the above 57 15 9 4 7 1 7 62 38 885

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 9 16 10 16 0 3 46 54 130
2024 Health care practitioners 48 19 11 8 9 2 3 50 50 545
2024 Intelligence analysts 54 15 11 1 17 0 2 55 45 55
2024 Compliance, inspection and enforcement 55 16 4 6 12 3 3 59 41 145
2024 Communications or public affairs 78 8 2 6 0 1 4 83 17 80
2024 Access to information and privacy 67 11 2 2 8 0 11 75 25 50
2024 Security 33 17 16 8 20 2 4 35 65 1220
2024 Science and technology 37 27 5 0 14 6 12 45 55 25
2024 Library services 67 10 10 0 0 0 14 77 23 20
2024 Legal services 36 12 10 6 16 0 18 44 56 40
2024 Administration and operations 65 15 6 5 4 1 4 68 32 1150
2024 Human resources 73 8 6 3 3 1 7 79 21 430
2024 Financial management 72 9 4 2 4 2 7 79 21 255
2024 Procurement 71 9 10 3 1 2 5 76 24 85
2024 Real property 62 13 12 3 5 2 4 66 34 60
2024 Material management 59 21 9 3 7 0 2 60 40 85
2024 Information management 62 17 5 3 2 3 9 70 30 125
2024 Information technology 72 11 5 1 3 2 5 78 22 230
2024 Internal audit 68 10 10 3 0 0 8 74 26 25
2024 Evaluation 49 22 13 2 10 0 3 51 49 95
2024 Data sciences 80 11 2 0 7 0 0 80 20 35
2024 Policy 59 20 8 5 4 2 2 61 39 80
2024 Project management 65 13 11 2 5 0 5 68 32 195
2024 Other services to the public 57 19 7 4 10 1 2 59 41 285
2024 None of the above 55 16 10 6 10 1 4 57 43 890
2022 Client contact centre 48 23 9 7 9 0 3 150
2022 Health care practitioners 53 19 11 6 8 1 3 570
2022 Federal regulators 55 15 0 0 19 0 11 15
2022 Compliance, inspection and enforcement 48 18 16 7 10 1 1 150
2022 Communications or public affairs 75 16 7 2 0 0 0 50
2022 Access to information and privacy 72 11 3 3 6 0 5 100
2022 Security 39 17 16 8 16 2 2 1385
2022 Science and technology 76 4 2 10 3 3 3 25
2022 Library services 68 25 0 0 0 0 7 15
2022 Legal services 61 13 3 14 5 4 0 45
2022 Administration and operations 68 13 7 4 5 1 3 1195
2022 Human resources 78 10 2 4 2 1 3 410
2022 Financial management 66 14 7 2 5 1 5 230
2022 Procurement 64 13 6 6 6 1 5 85
2022 Real property 71 7 11 5 6 1 0 60
2022 Material management 62 22 6 6 1 0 3 100
2022 Information management 72 14 4 1 4 0 6 160
2022 Information technology 77 10 4 2 3 1 3 225
2022 Internal audit 88 0 4 0 8 0 0 25
2022 Evaluation 58 11 8 6 3 1 13 85
2022 Data sciences 73 23 0 0 5 0 0 25
2022 Policy 65 15 4 4 5 3 3 95
2022 Project management 64 14 9 5 5 0 3 190
2022 Other services to the public 62 11 8 6 7 1 5 280
2022 None of the above 55 18 9 5 7 2 4 875
2020 Client contact centre 48 24 9 7 8 1 3 160
2020 Health care practitioners 56 19 11 6 6 0 1 790
2020 Federal regulators 54 19 10 18 0 0 0 15
2020 Compliance, inspection and enforcement 59 20 8 5 5 1 1 200
2020 Communications or public affairs 82 8 4 3 1 0 1 75
2020 Access to information and privacy 71 8 10 7 0 0 4 50
2020 Security 45 19 13 9 13 1 1 1800
2020 Science and technology 82 6 5 0 3 0 3 30
2020 Library services 73 9 9 5 0 5 0 20
2020 Legal services 70 17 6 4 2 0 2 50
2020 Administration and operations 69 14 7 4 4 1 2 1545
2020 Human resources 78 10 3 3 2 1 3 465
2020 Financial management 74 12 6 2 3 1 3 330
2020 Procurement 71 14 7 3 2 2 1 100
2020 Real property 64 13 13 6 4 0 1 85
2020 Material management 64 18 7 4 5 0 1 140
2020 Information management 75 11 7 2 2 1 2 185
2020 Information technology 78 12 3 1 2 1 3 275
2020 Internal audit 93 0 4 0 4 0 0 25
2020 Evaluation 71 21 2 2 3 0 0 90
2020 Data sciences 90 3 5 0 3 0 0 30
2020 Policy 74 10 6 2 5 0 3 100
2020 Project management 77 12 4 2 4 0 1 195
2020 Other services to the public 64 18 8 4 5 1 1 355
2020 None of the above 60 16 9 5 7 1 1 1345
2019 Client contact centre 51 17 11 5 15 0 0 145
2019 Health care practitioners 54 19 13 6 7 1 1 695
2019 Federal regulators 41 28 27 0 5 0 0 15
2019 Compliance, inspection and enforcement 56 19 10 4 9 1 2 175
2019 Communications or public affairs 74 18 1 1 2 1 1 65
2019 Access to information and privacy 67 15 6 7 2 2 2 55
2019 Security 41 21 15 9 12 1 1 2045
2019 Science and technology 72 22 0 0 3 0 3 25
2019 Library services 77 6 0 12 6 0 0 15
2019 Legal services 56 18 10 0 16 0 0 40
2019 Administration and operations 60 20 8 5 5 1 1 1385
2019 Human resources 71 10 8 4 3 1 3 440
2019 Financial management 69 15 6 4 3 1 3 315
2019 Procurement 67 11 8 2 7 0 3 85
2019 Real property 53 20 7 8 10 0 1 85
2019 Material management 61 13 10 6 7 1 1 155
2019 Information management 74 11 8 3 2 0 3 165
2019 Information technology 72 14 7 4 2 0 1 240
2019 Internal audit 78 11 11 0 0 0 0 25
2019 Evaluation 57 13 14 8 6 0 2 85
2019 Data sciences 80 9 4 4 0 0 4 25
2019 Policy 64 16 11 5 3 1 1 90
2019 Project management 66 15 4 5 6 2 1 175
2019 Other services to the public 56 17 11 6 7 1 2 330
2019 None of the above 53 18 11 8 8 1 1 1390

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 16 17 2 10 0 3 52 48 130
2024 Health care practitioners 35 36 13 9 6 0 1 35 65 540
2024 Intelligence analysts 48 24 14 11 2 0 2 49 51 55
2024 Compliance, inspection and enforcement 58 18 13 4 5 0 2 59 41 145
2024 Communications or public affairs 64 22 7 1 5 0 2 65 35 80
2024 Access to information and privacy 50 30 7 2 2 0 9 55 45 50
2024 Security 32 29 17 8 11 1 3 34 66 1215
2024 Science and technology 41 19 20 3 12 0 5 43 57 25
2024 Library services 45 36 18 0 0 0 0 45 55 20
2024 Legal services 43 22 9 6 10 0 11 48 52 45
2024 Administration and operations 55 26 8 4 5 1 2 56 44 1150
2024 Human resources 65 18 8 1 3 0 5 68 32 425
2024 Financial management 57 23 8 5 1 0 6 61 39 255
2024 Procurement 56 14 16 8 4 0 2 57 43 80
2024 Real property 48 25 13 4 8 2 2 50 50 60
2024 Material management 42 35 12 3 6 0 2 43 57 85
2024 Information management 58 28 6 3 4 0 1 59 41 125
2024 Information technology 69 15 8 4 2 1 2 71 29 230
2024 Internal audit 52 18 23 4 4 0 0 52 48 25
2024 Evaluation 45 35 14 1 3 0 2 46 54 95
2024 Data sciences 70 18 10 2 0 0 0 70 30 35
2024 Policy 60 26 6 3 2 1 2 62 38 80
2024 Project management 59 23 10 3 3 0 2 60 40 200
2024 Other services to the public 50 25 12 5 7 0 0 50 50 285
2024 None of the above 48 23 13 6 7 0 3 49 51 890
2022 Client contact centre 40 35 14 4 5 0 3 155
2022 Health care practitioners 44 29 13 6 7 0 2 575
2022 Federal regulators 46 21 19 14 0 0 0 15
2022 Compliance, inspection and enforcement 44 35 16 1 3 0 0 150
2022 Communications or public affairs 64 24 7 2 0 0 3 50
2022 Access to information and privacy 72 15 3 3 2 1 4 100
2022 Security 39 28 17 6 8 1 1 1390
2022 Science and technology 55 27 15 0 3 0 0 25
2022 Library services 58 32 10 0 0 0 0 15
2022 Legal services 59 22 8 6 5 0 0 45
2022 Administration and operations 53 28 9 4 3 1 2 1195
2022 Human resources 74 16 4 1 2 0 2 410
2022 Financial management 58 21 14 2 3 0 2 230
2022 Procurement 51 20 11 7 4 1 7 85
2022 Real property 52 28 14 1 4 0 0 60
2022 Material management 45 35 11 5 5 0 0 100
2022 Information management 62 22 11 1 1 0 3 160
2022 Information technology 65 20 10 2 1 0 2 225
2022 Internal audit 66 30 0 0 4 0 0 25
2022 Evaluation 52 28 9 3 2 0 7 85
2022 Data sciences 66 20 3 7 3 0 0 25
2022 Policy 58 21 10 6 2 0 3 95
2022 Project management 57 20 17 3 1 0 2 190
2022 Other services to the public 57 22 11 5 1 1 3 285
2022 None of the above 47 27 14 4 4 1 2 875
2020 Client contact centre 42 30 14 7 5 0 3 160
2020 Health care practitioners 44 29 12 7 7 0 1 790
2020 Federal regulators 49 24 24 4 0 0 0 15
2020 Compliance, inspection and enforcement 58 29 8 2 1 0 1 200
2020 Communications or public affairs 75 16 5 4 0 0 0 75
2020 Access to information and privacy 73 14 2 0 7 0 4 50
2020 Security 39 29 17 7 7 0 1 1800
2020 Science and technology 52 26 16 3 0 0 3 30
2020 Library services 65 22 4 4 0 0 4 20
2020 Legal services 70 12 3 9 0 0 5 50
2020 Administration and operations 56 27 8 5 3 0 1 1545
2020 Human resources 73 16 7 2 1 0 1 460
2020 Financial management 64 19 10 4 2 0 2 330
2020 Procurement 64 22 6 2 3 0 3 100
2020 Real property 54 29 10 6 1 0 0 85
2020 Material management 46 31 16 2 4 0 1 140
2020 Information management 62 26 4 2 3 2 2 185
2020 Information technology 69 20 7 1 1 0 1 275
2020 Internal audit 74 18 4 0 4 0 0 25
2020 Evaluation 62 20 11 2 4 0 0 90
2020 Data sciences 79 12 6 0 3 0 0 30
2020 Policy 69 19 5 2 3 0 2 100
2020 Project management 68 20 7 3 1 0 0 195
2020 Other services to the public 55 27 9 4 3 0 1 355
2020 None of the above 49 28 12 5 4 1 0 1340
2019 Client contact centre 40 29 15 6 9 1 1 145
2019 Health care practitioners 38 35 15 6 5 0 1 695
2019 Federal regulators 32 46 21 0 0 0 0 15
2019 Compliance, inspection and enforcement 42 36 13 2 8 0 0 175
2019 Communications or public affairs 67 27 3 3 0 0 0 65
2019 Access to information and privacy 60 20 12 3 2 2 2 55
2019 Security 34 35 16 7 7 0 1 2035
2019 Science and technology 53 30 7 10 0 0 0 25
2019 Library services 41 24 18 12 6 0 0 15
2019 Legal services 43 27 24 2 4 0 0 40
2019 Administration and operations 49 31 13 4 2 0 1 1385
2019 Human resources 55 29 8 4 3 0 1 440
2019 Financial management 55 27 11 4 2 1 2 320
2019 Procurement 43 30 10 10 5 0 2 85
2019 Real property 40 38 12 5 5 0 1 85
2019 Material management 33 35 15 6 10 1 0 155
2019 Information management 54 31 8 3 2 0 3 165
2019 Information technology 63 24 9 2 1 0 1 240
2019 Internal audit 59 15 11 3 11 0 0 25
2019 Evaluation 48 29 15 2 6 0 0 85
2019 Data sciences 67 22 12 0 0 0 0 25
2019 Policy 59 21 10 7 4 0 0 90
2019 Project management 54 29 8 3 3 1 1 175
2019 Other services to the public 44 31 15 4 4 1 1 330
2019 None of the above 42 31 15 6 5 1 1 1380

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 16 8 5 22 0 1 48 52 130
2024 Health care practitioners 40 23 13 9 12 1 2 41 59 540
2024 Intelligence analysts 53 15 12 4 13 0 2 54 46 55
2024 Compliance, inspection and enforcement 48 18 12 5 16 0 1 48 52 145
2024 Communications or public affairs 63 18 7 3 4 0 6 67 33 80
2024 Access to information and privacy 62 11 7 2 9 0 9 68 32 50
2024 Security 27 18 17 12 22 1 2 28 72 1215
2024 Science and technology 48 8 20 0 14 6 5 53 47 25
2024 Library services 59 16 20 0 5 0 0 59 41 20
2024 Legal services 30 14 17 9 26 0 3 31 69 45
2024 Administration and operations 58 18 8 6 7 1 2 60 40 1150
2024 Human resources 65 16 6 3 5 0 4 68 32 425
2024 Financial management 64 16 6 3 4 1 5 69 31 255
2024 Procurement 66 16 7 9 1 0 2 67 33 85
2024 Real property 49 23 12 6 6 2 2 51 49 60
2024 Material management 53 21 9 7 9 0 2 54 46 85
2024 Information management 62 20 4 6 3 2 3 65 35 125
2024 Information technology 71 10 6 3 6 1 3 74 26 230
2024 Internal audit 54 16 18 8 3 0 0 54 46 25
2024 Evaluation 41 28 13 6 10 0 2 42 58 95
2024 Data sciences 76 10 0 12 2 0 0 76 24 35
2024 Policy 56 17 13 9 4 1 1 57 43 80
2024 Project management 56 17 11 7 8 0 2 57 43 200
2024 Other services to the public 51 25 9 5 9 1 0 51 49 285
2024 None of the above 48 15 11 8 13 0 3 50 50 890
2022 Client contact centre 45 19 13 10 12 0 2 150
2022 Health care practitioners 44 20 15 8 10 1 2 570
2022 Federal regulators 43 24 10 4 19 0 0 15
2022 Compliance, inspection and enforcement 42 24 18 6 9 0 1 150
2022 Communications or public affairs 55 20 13 7 2 0 3 50
2022 Access to information and privacy 67 11 4 5 12 0 2 100
2022 Security 35 20 14 10 18 1 1 1390
2022 Science and technology 63 17 6 0 14 0 0 25
2022 Library services 37 38 14 5 6 0 0 15
2022 Legal services 45 30 11 8 6 0 0 45
2022 Administration and operations 60 18 9 5 5 1 2 1190
2022 Human resources 69 16 5 3 4 0 2 415
2022 Financial management 58 22 8 5 7 0 1 230
2022 Procurement 57 13 4 10 9 1 6 85
2022 Real property 48 26 11 0 13 1 0 60
2022 Material management 61 17 12 3 6 0 2 100
2022 Information management 66 19 6 3 4 0 2 160
2022 Information technology 63 18 8 5 4 0 2 225
2022 Internal audit 67 18 11 0 4 0 0 25
2022 Evaluation 49 22 8 5 7 0 8 85
2022 Data sciences 67 9 13 0 5 6 0 25
2022 Policy 52 22 14 6 5 0 2 95
2022 Project management 55 16 15 7 4 1 2 190
2022 Other services to the public 52 17 11 5 10 1 4 280
2022 None of the above 48 22 9 7 10 1 3 870
2020 Client contact centre 46 24 11 9 8 0 2 160
2020 Health care practitioners 51 21 10 8 8 0 1 790
2020 Federal regulators 58 15 24 4 0 0 0 15
2020 Compliance, inspection and enforcement 48 20 14 6 9 2 0 200
2020 Communications or public affairs 66 12 9 7 7 0 0 75
2020 Access to information and privacy 57 18 12 4 5 0 4 50
2020 Security 35 22 16 10 17 0 0 1805
2020 Science and technology 53 19 21 3 0 0 3 30
2020 Library services 61 22 9 4 0 0 4 20
2020 Legal services 62 8 14 9 2 0 5 50
2020 Administration and operations 59 19 9 7 5 0 1 1550
2020 Human resources 70 16 7 4 2 0 1 460
2020 Financial management 64 19 7 4 4 0 2 330
2020 Procurement 68 16 5 5 4 1 1 100
2020 Real property 50 20 15 7 8 0 0 85
2020 Material management 50 25 10 8 6 0 2 140
2020 Information management 65 18 11 3 1 0 2 180
2020 Information technology 68 19 4 4 4 0 1 280
2020 Internal audit 74 15 4 0 7 0 0 25
2020 Evaluation 52 26 15 1 5 0 0 90
2020 Data sciences 82 9 7 0 3 0 0 30
2020 Policy 62 15 13 1 7 0 2 100
2020 Project management 64 19 7 5 4 0 0 195
2020 Other services to the public 56 18 13 6 6 0 1 350
2020 None of the above 52 21 10 7 8 1 0 1345
2019 Client contact centre 42 31 11 1 14 1 1 145
2019 Health care practitioners 50 23 12 7 6 0 1 695
2019 Federal regulators 38 32 8 17 5 0 0 15
2019 Compliance, inspection and enforcement 42 21 15 7 14 0 1 175
2019 Communications or public affairs 63 27 6 4 0 0 0 65
2019 Access to information and privacy 66 12 11 5 3 2 2 55
2019 Security 32 23 16 12 15 0 1 2035
2019 Science and technology 62 8 22 4 3 0 0 25
2019 Library services 39 32 29 0 0 0 0 15
2019 Legal services 35 20 27 8 10 0 0 40
2019 Administration and operations 57 21 10 5 5 0 1 1380
2019 Human resources 61 18 12 3 4 1 2 445
2019 Financial management 59 20 11 5 2 1 3 315
2019 Procurement 57 18 6 7 8 0 3 85
2019 Real property 52 20 14 5 8 0 1 85
2019 Material management 49 25 10 7 8 1 0 150
2019 Information management 61 22 9 3 1 0 4 165
2019 Information technology 58 23 10 6 3 0 1 240
2019 Internal audit 59 19 8 11 3 0 0 25
2019 Evaluation 54 18 14 8 6 0 0 85
2019 Data sciences 47 30 15 4 4 0 0 25
2019 Policy 57 24 12 5 1 0 0 90
2019 Project management 58 17 10 7 6 1 1 175
2019 Other services to the public 47 25 12 5 9 1 1 325
2019 None of the above 46 24 13 7 9 1 1 1380

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 8 7 2 7 0 16 71 29 130
2024 Health care practitioners 45 11 5 2 1 1 34 69 31 540
2024 Intelligence analysts 60 8 1 9 0 0 21 76 24 55
2024 Compliance, inspection and enforcement 56 14 3 2 0 0 24 74 26 145
2024 Communications or public affairs 59 20 0 1 0 0 20 74 26 75
2024 Access to information and privacy 57 5 1 1 2 0 32 85 15 50
2024 Security 47 11 6 2 4 1 29 68 32 1215
2024 Science and technology 65 7 3 3 7 0 15 76 24 25
2024 Library services 49 2 0 5 0 0 44 87 13 20
2024 Legal services 40 7 8 0 0 0 45 74 26 40
2024 Administration and operations 54 14 5 2 2 1 22 70 30 1150
2024 Human resources 66 11 3 1 1 0 17 80 20 425
2024 Financial management 54 16 4 1 1 0 24 72 28 255
2024 Procurement 70 9 3 1 0 0 17 84 16 85
2024 Real property 44 21 11 4 5 2 12 51 49 60
2024 Material management 62 26 4 1 0 0 8 67 33 85
2024 Information management 58 9 6 1 3 1 22 75 25 125
2024 Information technology 63 9 4 3 1 1 19 79 21 230
2024 Internal audit 53 21 10 0 0 0 15 63 37 25
2024 Evaluation 50 16 6 1 0 0 28 70 30 95
2024 Data sciences 77 10 0 2 0 0 11 86 14 35
2024 Policy 67 8 2 1 0 0 23 87 13 80
2024 Project management 57 13 5 2 2 1 19 71 29 200
2024 Other services to the public 57 13 5 2 2 1 19 71 29 285
2024 None of the above 53 13 6 2 3 0 23 69 31 890
2022 Client contact centre 58 15 7 2 0 0 17 155
2022 Health care practitioners 49 10 4 2 2 0 32 575
2022 Federal regulators 37 0 19 0 0 0 45 15
2022 Compliance, inspection and enforcement 60 15 6 2 2 1 15 150
2022 Communications or public affairs 69 5 12 3 4 0 6 50
2022 Access to information and privacy 69 9 2 1 2 0 16 100
2022 Security 52 14 5 2 3 1 23 1385
2022 Science and technology 44 29 0 4 0 0 24 25
2022 Library services 53 5 0 0 0 0 41 15
2022 Legal services 59 18 6 1 5 0 12 45
2022 Administration and operations 56 12 8 2 2 1 19 1195
2022 Human resources 64 9 5 2 2 0 19 415
2022 Financial management 56 16 6 2 1 0 19 230
2022 Procurement 60 10 8 0 1 0 21 85
2022 Real property 42 32 7 3 3 0 14 60
2022 Material management 56 22 9 2 0 0 10 100
2022 Information management 63 13 3 0 0 0 21 155
2022 Information technology 66 12 7 2 1 0 12 225
2022 Internal audit 55 23 5 0 0 0 17 25
2022 Evaluation 53 14 2 2 0 0 29 85
2022 Data sciences 63 13 7 0 3 0 14 25
2022 Policy 58 12 9 2 2 0 18 95
2022 Project management 60 10 9 4 1 0 16 190
2022 Other services to the public 60 10 4 2 1 2 22 280
2022 None of the above 55 13 4 2 3 1 21 875
2020 Client contact centre 62 9 6 3 2 1 18 160
2020 Health care practitioners 53 10 5 2 2 0 27 790
2020 Federal regulators 73 0 0 4 0 0 24 15
2020 Compliance, inspection and enforcement 65 9 2 0 0 1 22 200
2020 Communications or public affairs 69 9 11 0 0 0 11 75
2020 Access to information and privacy 62 8 8 2 2 0 18 50
2020 Security 49 15 8 2 2 0 24 1800
2020 Science and technology 65 11 3 8 0 0 13 30
2020 Library services 43 22 18 0 0 0 17 20
2020 Legal services 69 3 8 4 0 0 16 50
2020 Administration and operations 53 15 7 4 1 0 20 1545
2020 Human resources 65 10 5 1 1 0 18 465
2020 Financial management 58 15 5 3 1 1 17 325
2020 Procurement 72 13 1 2 0 0 13 100
2020 Real property 47 27 9 7 1 0 8 85
2020 Material management 59 23 8 3 1 0 6 140
2020 Information management 64 12 4 1 0 1 19 185
2020 Information technology 67 14 4 2 0 0 13 280
2020 Internal audit 82 7 0 0 0 0 11 25
2020 Evaluation 61 10 6 0 2 0 21 90
2020 Data sciences 74 10 0 0 0 0 16 30
2020 Policy 57 13 5 3 2 0 20 100
2020 Project management 64 13 5 4 1 0 14 195
2020 Other services to the public 61 12 4 1 1 0 21 355
2020 None of the above 56 14 6 2 2 1 21 1340
2019 Client contact centre 53 15 8 1 4 1 19 145
2019 Health care practitioners 49 9 5 2 1 0 34 695
2019 Federal regulators 59 6 24 6 0 0 5 15
2019 Compliance, inspection and enforcement 51 15 5 2 3 0 24 175
2019 Communications or public affairs 62 14 3 1 0 0 20 65
2019 Access to information and privacy 69 11 5 0 0 0 14 55
2019 Security 49 14 8 3 3 1 22 2025
2019 Science and technology 77 7 0 0 6 0 10 25
2019 Library services 49 4 6 6 0 0 35 15
2019 Legal services 52 2 8 0 0 0 38 35
2019 Administration and operations 51 15 9 3 1 0 20 1375
2019 Human resources 57 11 7 2 1 0 22 440
2019 Financial management 51 17 7 3 1 0 21 315
2019 Procurement 55 20 6 1 3 1 13 85
2019 Real property 41 18 14 10 6 0 11 85
2019 Material management 48 24 10 6 1 1 9 150
2019 Information management 65 9 2 1 1 1 21 165
2019 Information technology 60 12 5 1 0 0 22 240
2019 Internal audit 54 4 4 19 0 0 20 25
2019 Evaluation 66 8 6 1 0 0 19 85
2019 Data sciences 60 12 0 0 0 0 28 20
2019 Policy 54 15 7 0 5 0 20 90
2019 Project management 53 20 7 2 3 1 14 175
2019 Other services to the public 55 16 7 1 2 1 18 325
2019 None of the above 53 15 7 2 2 1 21 1375

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 13 9 0 10 0 8 64 36 130
2024 Health care practitioners 51 23 10 3 4 1 9 56 44 540
2024 Intelligence analysts 72 16 0 0 8 0 5 75 25 55
2024 Compliance, inspection and enforcement 48 20 9 5 7 0 12 54 46 145
2024 Communications or public affairs 78 14 0 1 0 0 7 84 16 75
2024 Access to information and privacy 66 15 7 0 0 0 12 76 24 50
2024 Security 40 23 13 5 9 2 8 44 56 1215
2024 Science and technology 53 22 16 0 3 0 5 56 44 25
2024 Library services 49 16 16 5 0 0 13 56 44 15
2024 Legal services 36 18 8 0 21 6 11 44 56 45
2024 Administration and operations 64 20 7 2 2 1 4 67 33 1150
2024 Human resources 70 15 5 2 1 0 6 75 25 430
2024 Financial management 65 18 5 0 1 0 10 72 28 255
2024 Procurement 59 25 5 6 1 0 4 62 38 85
2024 Real property 65 10 11 0 5 2 6 71 29 60
2024 Material management 64 21 9 3 1 0 3 66 34 85
2024 Information management 59 25 6 2 2 0 6 63 37 125
2024 Information technology 63 22 6 0 2 1 5 67 33 230
2024 Internal audit 71 25 3 0 0 0 0 71 29 25
2024 Evaluation 56 29 5 1 1 1 7 61 39 95
2024 Data sciences 81 13 2 0 0 0 4 85 15 35
2024 Policy 72 18 5 0 2 0 2 74 26 75
2024 Project management 63 22 6 3 2 1 5 66 34 195
2024 Other services to the public 58 22 9 6 3 0 2 59 41 285
2024 None of the above 55 20 10 2 5 0 7 59 41 890
2022 Client contact centre 54 27 8 5 0 0 7 150
2022 Health care practitioners 52 23 9 4 3 1 9 575
2022 Federal regulators 50 12 24 0 14 0 0 15
2022 Compliance, inspection and enforcement 49 26 9 4 2 1 9 150
2022 Communications or public affairs 71 18 4 4 0 0 3 50
2022 Access to information and privacy 75 8 7 3 2 0 5 100
2022 Security 49 23 10 5 7 1 5 1390
2022 Science and technology 54 21 7 2 0 0 15 25
2022 Library services 65 19 0 6 6 0 5 15
2022 Legal services 50 24 10 7 6 0 4 45
2022 Administration and operations 65 20 7 2 1 1 5 1190
2022 Human resources 75 14 3 2 1 0 4 410
2022 Financial management 61 27 6 1 0 0 5 230
2022 Procurement 61 24 4 1 2 1 6 85
2022 Real property 59 24 12 3 2 0 0 60
2022 Material management 60 21 11 3 1 0 4 100
2022 Information management 75 15 4 1 0 0 5 155
2022 Information technology 68 20 5 0 3 0 4 225
2022 Internal audit 72 20 0 0 0 0 8 25
2022 Evaluation 59 21 7 1 4 0 8 85
2022 Data sciences 62 13 16 0 0 0 10 25
2022 Policy 56 21 13 4 0 0 6 95
2022 Project management 67 20 8 2 1 0 2 190
2022 Other services to the public 56 23 10 3 3 0 5 280
2022 None of the above 55 23 8 2 4 1 6 875
2020 Client contact centre 62 18 7 5 3 1 3 165
2020 Health care practitioners 57 24 10 4 1 0 3 795
2020 Federal regulators 31 45 5 18 0 0 0 15
2020 Compliance, inspection and enforcement 55 24 13 5 2 0 1 205
2020 Communications or public affairs 71 14 7 5 3 0 0 75
2020 Access to information and privacy 73 9 8 4 2 0 4 50
2020 Security 51 25 11 5 4 1 3 1820
2020 Science and technology 69 15 13 0 0 0 3 30
2020 Library services 51 40 4 0 0 0 4 20
2020 Legal services 57 21 5 11 2 0 4 50
2020 Administration and operations 64 22 8 2 1 0 2 1555
2020 Human resources 76 13 5 1 2 0 3 465
2020 Financial management 69 20 6 2 0 1 2 330
2020 Procurement 71 20 5 1 0 0 2 100
2020 Real property 66 21 6 3 3 0 0 85
2020 Material management 56 33 7 1 2 1 1 145
2020 Information management 66 20 4 3 1 0 6 185
2020 Information technology 70 17 8 1 0 0 4 280
2020 Internal audit 78 14 7 0 0 0 0 25
2020 Evaluation 69 17 10 2 1 1 0 90
2020 Data sciences 90 10 0 0 0 0 0 30
2020 Policy 69 19 4 4 0 0 5 100
2020 Project management 72 18 4 3 0 0 2 195
2020 Other services to the public 60 24 10 2 1 0 2 355
2020 None of the above 60 24 8 2 2 1 3 1355
2019 Client contact centre 53 22 10 2 7 1 6 145
2019 Health care practitioners 57 23 8 3 2 0 8 695
2019 Federal regulators 33 28 28 11 0 0 0 15
2019 Compliance, inspection and enforcement 52 26 12 1 4 0 4 175
2019 Communications or public affairs 69 20 7 2 2 0 0 65
2019 Access to information and privacy 74 11 7 5 2 0 2 55
2019 Security 52 25 11 5 3 1 4 2030
2019 Science and technology 79 21 0 0 0 0 0 25
2019 Library services 54 28 6 6 0 0 6 15
2019 Legal services 50 23 21 2 2 0 2 35
2019 Administration and operations 65 22 8 2 1 0 3 1380
2019 Human resources 73 12 6 1 1 0 6 445
2019 Financial management 66 22 6 0 0 0 5 320
2019 Procurement 72 19 2 1 2 0 3 85
2019 Real property 60 26 4 6 3 0 1 85
2019 Material management 58 32 4 1 1 1 2 155
2019 Information management 75 10 6 1 1 1 6 165
2019 Information technology 70 13 11 0 1 0 4 240
2019 Internal audit 86 14 0 0 0 0 0 25
2019 Evaluation 72 15 7 1 1 0 3 85
2019 Data sciences 87 5 0 0 0 0 9 25
2019 Policy 70 23 3 0 1 0 3 90
2019 Project management 64 14 11 3 3 1 4 175
2019 Other services to the public 58 24 9 3 1 1 4 325
2019 None of the above 61 21 8 2 3 1 5 1380

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 9 11 4 6 0 8 68 32 130
2024 Health care practitioners 59 15 7 4 8 1 6 64 36 545
2024 Intelligence analysts 62 16 9 0 11 0 2 63 37 55
2024 Compliance, inspection and enforcement 61 17 7 2 6 0 6 65 35 145
2024 Communications or public affairs 74 15 6 0 0 0 5 78 22 75
2024 Access to information and privacy 50 13 17 3 7 0 10 55 45 50
2024 Security 62 15 6 3 6 1 7 68 32 1215
2024 Science and technology 57 16 14 3 9 0 0 57 43 25
2024 Library services 51 23 11 0 8 0 8 55 45 20
2024 Legal services 62 14 6 0 4 6 8 72 28 45
2024 Administration and operations 60 16 9 4 7 1 3 62 38 1155
2024 Human resources 53 16 12 4 10 1 4 56 44 430
2024 Financial management 59 21 7 4 4 1 4 62 38 255
2024 Procurement 60 18 12 4 5 1 0 61 39 85
2024 Real property 58 22 10 3 4 0 3 60 40 60
2024 Material management 70 15 6 4 1 0 4 73 27 80
2024 Information management 51 19 13 5 9 0 3 52 48 125
2024 Information technology 58 17 8 5 7 2 4 62 38 230
2024 Internal audit 75 21 0 0 4 0 0 75 25 25
2024 Evaluation 48 19 7 7 8 0 11 54 46 95
2024 Data sciences 62 20 0 3 13 0 3 63 37 35
2024 Policy 56 13 12 6 6 0 7 60 40 80
2024 Project management 60 20 7 4 5 0 5 63 37 200
2024 Other services to the public 61 17 9 4 8 0 2 62 38 285
2024 None of the above 58 16 8 5 8 0 5 61 39 890
2022 Client contact centre 67 15 6 4 4 0 3 150
2022 Health care practitioners 62 13 7 6 6 1 4 570
2022 Federal regulators 44 13 30 0 13 0 0 15
2022 Compliance, inspection and enforcement 70 14 3 3 3 3 4 150
2022 Communications or public affairs 66 15 1 4 10 0 3 50
2022 Access to information and privacy 56 18 9 5 11 0 2 100
2022 Security 70 13 4 2 4 1 5 1390
2022 Science and technology 68 25 0 0 7 0 0 25
2022 Library services 49 30 0 15 6 0 0 15
2022 Legal services 66 10 13 4 7 0 0 45
2022 Administration and operations 65 15 7 4 5 1 4 1195
2022 Human resources 72 9 5 4 6 0 3 415
2022 Financial management 66 21 6 2 1 0 4 235
2022 Procurement 66 15 9 0 5 1 2 85
2022 Real property 66 16 5 4 7 0 2 60
2022 Material management 61 15 8 9 4 1 2 100
2022 Information management 56 14 8 5 12 1 5 160
2022 Information technology 68 17 6 2 4 0 2 225
2022 Internal audit 81 7 4 0 4 4 0 25
2022 Evaluation 64 13 4 1 11 0 6 85
2022 Data sciences 62 12 4 4 14 0 5 25
2022 Policy 62 14 9 5 2 0 9 95
2022 Project management 63 13 7 8 3 0 6 190
2022 Other services to the public 61 15 7 4 7 2 4 285
2022 None of the above 62 13 7 4 7 2 5 880
2020 Client contact centre 69 13 6 3 5 0 2 165
2020 Health care practitioners 62 17 6 4 10 0 2 795
2020 Federal regulators 65 13 0 0 21 0 0 15
2020 Compliance, inspection and enforcement 80 8 6 3 3 0 0 205
2020 Communications or public affairs 70 5 8 9 5 0 2 75
2020 Access to information and privacy 57 14 10 4 10 0 4 50
2020 Security 75 14 4 2 2 0 3 1820
2020 Science and technology 58 28 6 8 0 0 0 30
2020 Library services 69 4 9 0 9 0 9 20
2020 Legal services 58 19 11 5 5 0 1 50
2020 Administration and operations 67 15 7 4 6 0 2 1555
2020 Human resources 70 12 7 4 5 0 2 470
2020 Financial management 65 18 9 4 3 0 1 330
2020 Procurement 67 15 3 7 5 1 2 100
2020 Real property 70 17 4 3 7 0 0 85
2020 Material management 69 14 9 4 4 0 0 145
2020 Information management 61 21 5 4 5 1 2 185
2020 Information technology 67 21 8 1 1 1 1 280
2020 Internal audit 67 26 0 7 0 0 0 25
2020 Evaluation 74 17 4 2 1 0 2 95
2020 Data sciences 71 3 3 11 11 0 0 30
2020 Policy 53 14 12 11 8 0 1 100
2020 Project management 68 18 8 3 2 0 1 195
2020 Other services to the public 61 16 11 6 4 0 1 355
2020 None of the above 66 16 7 3 5 1 2 1360
2019 Client contact centre 62 13 8 4 9 0 4 145
2019 Health care practitioners 65 13 7 4 7 0 4 695
2019 Federal regulators 60 15 5 15 5 0 0 15
2019 Compliance, inspection and enforcement 71 13 4 5 4 0 3 175
2019 Communications or public affairs 67 8 9 3 10 0 3 65
2019 Access to information and privacy 75 9 5 4 5 0 2 55
2019 Security 76 12 4 2 2 1 3 2035
2019 Science and technology 71 17 8 0 4 0 0 25
2019 Library services 53 24 18 0 0 0 6 15
2019 Legal services 67 17 8 7 2 0 0 40
2019 Administration and operations 68 15 6 4 5 0 2 1385
2019 Human resources 67 13 7 5 5 0 3 440
2019 Financial management 73 15 7 2 2 0 2 320
2019 Procurement 72 7 6 7 5 1 1 85
2019 Real property 65 23 6 0 4 0 2 85
2019 Material management 69 18 4 2 4 1 3 155
2019 Information management 57 20 7 7 7 0 2 165
2019 Information technology 65 20 9 3 2 0 1 240
2019 Internal audit 77 8 8 4 0 4 0 25
2019 Evaluation 71 11 1 8 6 0 2 85
2019 Data sciences 70 0 26 0 0 0 5 25
2019 Policy 50 23 9 8 9 0 2 90
2019 Project management 63 19 7 2 6 1 3 175
2019 Other services to the public 60 18 7 4 6 2 3 330
2019 None of the above 64 17 6 3 6 1 3 1385

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 17 13 3 4 0 5 61 39 130
2024 Health care practitioners 47 34 9 2 4 0 4 49 51 545
2024 Intelligence analysts 67 17 11 4 0 0 2 68 32 55
2024 Compliance, inspection and enforcement 50 24 13 2 3 2 5 54 46 145
2024 Communications or public affairs 52 25 8 6 4 0 5 55 45 80
2024 Access to information and privacy 47 21 18 6 1 0 6 50 50 50
2024 Security 44 26 13 4 6 1 6 47 53 1215
2024 Science and technology 75 14 7 0 3 0 0 75 25 25
2024 Library services 60 30 10 0 0 0 0 60 40 20
2024 Legal services 31 38 14 0 7 0 10 34 66 45
2024 Administration and operations 51 27 11 4 4 0 3 53 47 1150
2024 Human resources 49 23 12 6 6 0 4 51 49 430
2024 Financial management 53 27 7 2 7 2 3 55 45 255
2024 Procurement 61 27 8 1 2 0 1 61 39 85
2024 Real property 46 33 16 1 3 0 1 46 54 60
2024 Material management 47 31 7 5 5 1 3 49 51 80
2024 Information management 43 33 15 3 3 1 4 44 56 125
2024 Information technology 46 32 10 3 7 1 1 47 53 230
2024 Internal audit 67 33 0 0 0 0 0 67 33 25
2024 Evaluation 41 40 8 5 1 0 5 44 56 95
2024 Data sciences 52 30 18 0 0 0 0 52 48 35
2024 Policy 44 35 13 5 1 0 2 45 55 80
2024 Project management 43 32 16 5 3 0 0 43 57 200
2024 Other services to the public 48 30 12 4 4 0 1 49 51 285
2024 None of the above 48 25 13 4 5 0 3 50 50 890
2022 Client contact centre 58 28 9 3 1 0 1 155
2022 Health care practitioners 48 29 14 3 2 1 4 570
2022 Federal regulators 53 19 3 0 14 0 11 15
2022 Compliance, inspection and enforcement 54 25 12 1 3 2 2 150
2022 Communications or public affairs 54 22 11 7 2 0 3 50
2022 Access to information and privacy 48 21 16 9 4 0 2 100
2022 Security 47 28 12 5 4 1 3 1390
2022 Science and technology 59 20 17 0 0 0 4 25
2022 Library services 44 42 8 0 5 0 0 15
2022 Legal services 42 39 3 12 5 0 0 45
2022 Administration and operations 52 29 11 4 2 0 3 1195
2022 Human resources 48 28 14 4 4 0 2 415
2022 Financial management 47 31 14 2 3 0 4 230
2022 Procurement 53 24 10 4 5 0 4 85
2022 Real property 68 20 9 1 0 0 2 60
2022 Material management 48 35 9 3 3 1 0 100
2022 Information management 50 28 15 3 4 1 1 155
2022 Information technology 49 26 17 4 2 1 2 225
2022 Internal audit 46 22 21 3 7 0 0 25
2022 Evaluation 52 19 14 7 2 0 6 85
2022 Data sciences 58 17 6 6 13 0 0 25
2022 Policy 52 33 9 4 1 1 2 95
2022 Project management 53 24 13 6 1 0 2 190
2022 Other services to the public 55 21 13 5 2 1 4 285
2022 None of the above 48 27 11 4 4 2 4 875
2020 Client contact centre 48 28 12 5 4 1 3 160
2020 Health care practitioners 46 32 14 5 3 0 1 795
2020 Federal regulators 83 5 9 0 4 0 0 15
2020 Compliance, inspection and enforcement 44 31 17 5 2 0 1 200
2020 Communications or public affairs 58 21 17 3 1 0 0 75
2020 Access to information and privacy 47 25 18 8 2 0 0 50
2020 Security 44 29 15 6 4 0 1 1815
2020 Science and technology 40 22 25 4 6 0 3 30
2020 Library services 30 57 4 4 0 0 4 20
2020 Legal services 48 33 10 7 0 0 2 50
2020 Administration and operations 48 30 14 4 2 0 1 1550
2020 Human resources 50 28 16 4 1 0 1 470
2020 Financial management 44 33 13 6 3 0 1 330
2020 Procurement 54 31 11 1 0 0 2 100
2020 Real property 57 33 5 3 1 0 0 85
2020 Material management 56 26 11 4 2 0 0 145
2020 Information management 42 34 13 7 2 0 2 185
2020 Information technology 45 33 15 5 1 0 1 280
2020 Internal audit 67 15 11 7 0 0 0 25
2020 Evaluation 49 32 9 5 5 0 0 95
2020 Data sciences 43 39 12 3 3 0 0 30
2020 Policy 47 26 18 4 5 0 0 100
2020 Project management 50 30 9 5 4 0 1 195
2020 Other services to the public 52 27 13 5 3 0 1 355
2020 None of the above 48 29 13 5 4 1 1 1350
2019 Client contact centre 54 26 11 2 2 1 4 140
2019 Health care practitioners 52 31 11 2 2 0 2 690
2019 Federal regulators 34 48 18 0 0 0 0 15
2019 Compliance, inspection and enforcement 48 34 12 2 3 0 1 175
2019 Communications or public affairs 62 23 6 5 3 0 1 65
2019 Access to information and privacy 43 17 23 5 11 0 2 55
2019 Security 49 29 13 4 3 0 2 2030
2019 Science and technology 52 31 14 0 3 0 0 25
2019 Library services 52 43 0 0 0 0 6 15
2019 Legal services 57 30 13 0 0 0 0 35
2019 Administration and operations 53 30 11 3 1 0 1 1375
2019 Human resources 52 27 12 4 2 0 2 440
2019 Financial management 51 31 14 2 0 0 3 315
2019 Procurement 55 33 11 1 0 0 0 85
2019 Real property 48 35 13 2 0 0 1 85
2019 Material management 55 28 9 3 3 1 1 155
2019 Information management 52 29 13 4 1 0 1 165
2019 Information technology 51 31 13 3 0 0 1 240
2019 Internal audit 59 26 11 0 4 0 0 25
2019 Evaluation 49 31 17 2 0 0 0 85
2019 Data sciences 50 30 7 8 5 0 0 25
2019 Policy 45 31 17 4 2 0 1 90
2019 Project management 53 24 17 5 1 0 1 175
2019 Other services to the public 51 32 8 3 3 1 2 330
2019 None of the above 53 26 12 4 2 1 2 1380

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 18 35 22 18 0 0 25 40 130
2024 Health care practitioners 4 23 44 16 13 0 0 27 29 545
2024 Intelligence analysts 7 19 32 18 24 0 0 25 42 55
2024 Compliance, inspection and enforcement 3 17 39 24 17 0 0 20 41 145
2024 Communications or public affairs 10 31 44 12 4 0 0 40 15 80
2024 Access to information and privacy 8 42 31 8 11 0 0 50 19 50
2024 Security 4 12 35 24 24 1 0 16 48 1225
2024 Science and technology 4 24 43 11 19 0 0 27 30 25
2024 Library services 10 37 37 12 5 0 0 46 17 20
2024 Legal services 2 13 33 22 28 2 0 15 51 45
2024 Administration and operations 10 28 37 15 9 0 0 38 25 1155
2024 Human resources 9 25 43 15 8 0 0 34 23 430
2024 Financial management 14 37 35 10 4 0 0 52 13 255
2024 Procurement 20 28 31 10 9 3 0 49 19 85
2024 Real property 9 26 37 10 18 0 0 35 28 60
2024 Material management 9 34 35 13 8 0 0 43 22 85
2024 Information management 6 32 34 22 6 0 0 38 28 130
2024 Information technology 13 38 29 14 5 0 0 51 19 230
2024 Internal audit 7 30 41 18 3 0 0 37 21 25
2024 Evaluation 2 15 34 29 19 0 0 17 49 95
2024 Data sciences 8 54 28 5 4 0 0 63 9 35
2024 Policy 12 25 41 13 9 0 0 37 22 80
2024 Project management 4 28 41 17 10 0 0 32 27 200
2024 Other services to the public 5 25 36 22 11 0 0 30 33 285
2024 None of the above 7 23 39 16 14 0 1 30 30 895
2022 Client contact centre 7 25 38 15 15 0 1 32 30 155
2022 Health care practitioners 4 25 42 18 10 0 0 30 28 575
2022 Federal regulators 17 11 34 19 19 0 0 29 37 15
2022 Compliance, inspection and enforcement 3 17 47 23 9 0 0 20 33 150
2022 Communications or public affairs 6 25 42 19 8 0 0 31 27 50
2022 Access to information and privacy 18 38 23 12 7 2 0 57 20 100
2022 Security 6 20 37 19 18 0 0 26 37 1390
2022 Science and technology 8 38 42 7 4 0 0 46 11 25
2022 Library services 6 41 30 12 11 0 0 47 23 15
2022 Legal services 16 15 36 13 21 0 0 30 34 45
2022 Administration and operations 10 29 39 15 7 0 0 39 22 1195
2022 Human resources 11 29 40 14 5 0 0 41 20 415
2022 Financial management 11 26 46 11 6 0 0 37 17 235
2022 Procurement 8 31 29 20 10 0 3 40 31 85
2022 Real property 11 28 38 9 13 0 0 39 22 60
2022 Material management 12 24 44 18 0 2 0 37 18 100
2022 Information management 11 30 47 9 2 1 0 42 11 160
2022 Information technology 10 30 44 11 3 1 0 41 14 225
2022 Internal audit 10 21 51 14 0 4 0 32 14 25
2022 Evaluation 2 25 40 22 11 0 0 27 32 85
2022 Data sciences 4 40 30 18 8 0 0 44 26 25
2022 Policy 9 20 47 17 7 0 0 29 24 95
2022 Project management 6 30 42 14 7 0 0 36 21 190
2022 Other services to the public 6 21 42 20 9 0 1 28 30 280
2022 None of the above 10 24 35 18 12 0 1 35 30 880
2020 Client contact centre 8 23 38 20 10 0 0 31 30 165
2020 Health care practitioners 6 25 40 19 10 0 0 31 29 795
2020 Federal regulators 0 43 35 22 0 0 0 43 22 15
2020 Compliance, inspection and enforcement 4 28 38 20 10 0 0 32 31 205
2020 Communications or public affairs 13 33 29 22 2 0 0 46 25 75
2020 Access to information and privacy 12 30 42 8 8 0 0 42 16 50
2020 Security 6 20 35 25 14 0 0 26 39 1815
2020 Science and technology 9 44 35 12 0 0 0 53 12 30
2020 Library services 15 45 18 13 9 0 0 60 22 20
2020 Legal services 9 25 24 40 1 0 0 35 41 50
2020 Administration and operations 12 31 35 16 7 0 0 43 22 1550
2020 Human resources 16 35 30 13 6 0 0 51 19 465
2020 Financial management 13 37 39 8 3 0 0 51 11 330
2020 Procurement 15 28 36 12 8 0 0 43 21 100
2020 Real property 11 25 38 21 5 0 0 36 26 85
2020 Material management 16 31 31 15 8 0 0 47 22 145
2020 Information management 14 38 32 12 3 1 0 52 15 185
2020 Information technology 13 35 36 13 2 1 0 48 16 280
2020 Internal audit 16 39 38 4 4 0 0 55 7 25
2020 Evaluation 2 28 42 21 6 0 0 30 28 95
2020 Data sciences 6 42 39 12 0 0 0 48 12 30
2020 Policy 10 41 24 15 9 1 0 52 24 100
2020 Project management 12 31 38 14 4 0 0 43 18 195
2020 Other services to the public 10 28 35 17 10 0 0 39 27 355
2020 None of the above 10 27 34 18 10 1 0 38 28 1355
2019 Client contact centre 9 25 38 17 12 1 0 34 29 145
2019 Health care practitioners 8 28 38 19 7 0 0 37 25 700
2019 Federal regulators 5 28 49 9 8 0 0 33 18 15
2019 Compliance, inspection and enforcement 4 21 41 18 15 0 0 25 33 175
2019 Communications or public affairs 11 52 29 7 1 0 0 63 8 65
2019 Access to information and privacy 20 44 22 13 2 0 0 64 14 55
2019 Security 7 22 36 21 13 0 0 29 34 2055
2019 Science and technology 15 42 33 4 6 0 0 57 10 25
2019 Library services 6 33 42 19 0 0 0 39 19 15
2019 Legal services 2 30 34 31 2 0 0 32 33 40
2019 Administration and operations 13 30 36 16 5 0 0 44 21 1395
2019 Human resources 17 28 38 13 4 0 0 45 17 445
2019 Financial management 20 35 37 6 2 0 0 54 8 320
2019 Procurement 10 29 33 24 4 0 0 39 28 85
2019 Real property 10 25 40 17 9 0 0 35 25 85
2019 Material management 15 36 27 15 7 1 0 51 22 155
2019 Information management 24 35 33 6 2 0 1 59 8 165
2019 Information technology 18 43 29 9 2 0 0 60 11 240
2019 Internal audit 25 23 34 18 0 0 0 48 18 25
2019 Evaluation 5 19 55 20 2 0 0 23 22 85
2019 Data sciences 9 44 23 20 4 0 0 53 24 25
2019 Policy 9 42 33 13 3 0 0 51 16 95
2019 Project management 11 31 43 12 3 0 0 41 15 175
2019 Other services to the public 13 25 35 17 8 1 0 39 26 330
2019 None of the above 10 26 37 16 10 0 0 36 27 1390

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 29 39 11 6 0 0 17 44 130
2024 Health care practitioners 18 29 39 10 3 0 0 13 47 545
2024 Intelligence analysts 30 31 25 8 8 0 0 15 60 55
2024 Compliance, inspection and enforcement 18 34 35 10 2 0 2 12 52 145
2024 Communications or public affairs 4 22 41 25 8 0 0 32 26 80
2024 Access to information and privacy 16 15 31 23 14 0 0 37 31 50
2024 Security 27 34 26 9 4 0 0 13 61 1220
2024 Science and technology 18 15 31 36 0 0 0 36 33 20
2024 Library services 14 19 23 34 11 0 0 45 33 20
2024 Legal services 26 24 40 5 5 0 0 10 50 45
2024 Administration and operations 17 23 36 16 8 0 0 24 40 1150
2024 Human resources 12 28 37 15 7 0 1 22 40 430
2024 Financial management 7 18 40 23 10 0 1 34 26 255
2024 Procurement 8 28 30 17 19 0 0 35 35 85
2024 Real property 15 19 36 18 12 0 0 30 34 60
2024 Material management 18 13 43 16 10 0 0 26 31 85
2024 Information management 13 23 46 14 4 0 0 18 36 130
2024 Information technology 10 19 38 20 13 0 1 33 29 230
2024 Internal audit 10 45 26 14 4 0 0 18 55 25
2024 Evaluation 20 38 30 12 0 0 0 12 59 95
2024 Data sciences 4 25 42 22 8 0 0 30 29 35
2024 Policy 24 26 39 7 1 0 4 8 52 80
2024 Project management 16 22 38 21 4 0 0 24 38 200
2024 Other services to the public 17 30 37 12 4 0 0 16 48 285
2024 None of the above 20 25 34 13 7 0 1 20 46 890
2022 Client contact centre 8 26 33 17 15 0 1 33 34 155
2022 Health care practitioners 16 28 38 13 4 0 0 17 45 570
2022 Federal regulators 33 24 28 4 0 0 11 5 64 15
2022 Compliance, inspection and enforcement 16 29 42 10 3 0 0 13 45 150
2022 Communications or public affairs 16 22 44 11 7 0 0 18 38 50
2022 Access to information and privacy 5 18 33 27 16 0 1 44 24 100
2022 Security 20 27 36 11 5 0 0 16 47 1390
2022 Science and technology 4 19 42 24 7 0 4 32 24 25
2022 Library services 17 7 37 32 7 0 0 38 24 15
2022 Legal services 23 15 38 11 4 0 9 16 42 45
2022 Administration and operations 12 24 39 16 10 0 0 25 36 1195
2022 Human resources 11 17 41 21 10 0 1 31 28 410
2022 Financial management 8 23 38 22 9 1 0 31 31 230
2022 Procurement 8 22 33 26 9 0 3 36 31 85
2022 Real property 15 20 32 18 15 0 0 33 35 60
2022 Material management 10 26 35 21 7 2 0 28 36 100
2022 Information management 8 18 43 20 11 0 0 31 26 160
2022 Information technology 8 13 48 23 8 0 0 32 20 225
2022 Internal audit 0 17 57 17 9 0 0 26 17 25
2022 Evaluation 10 37 34 15 4 0 0 19 47 85
2022 Data sciences 21 22 37 17 3 0 0 21 42 25
2022 Policy 10 30 45 9 6 0 0 15 40 95
2022 Project management 12 19 40 19 10 0 0 29 31 190
2022 Other services to the public 15 27 39 11 7 0 1 19 42 280
2022 None of the above 17 27 33 12 10 0 1 22 45 880
2020 Client contact centre 13 31 32 19 4 0 0 23 44 165
2020 Health care practitioners 21 26 39 10 4 0 0 14 47 790
2020 Federal regulators 19 17 41 9 14 0 0 22 36 15
2020 Compliance, inspection and enforcement 19 30 34 10 5 1 0 16 50 205
2020 Communications or public affairs 15 27 30 15 12 0 0 27 42 75
2020 Access to information and privacy 17 13 37 26 6 0 0 32 30 50
2020 Security 22 30 34 12 3 0 0 15 52 1810
2020 Science and technology 10 20 39 17 14 0 0 31 29 30
2020 Library services 13 31 44 5 0 0 7 6 47 20
2020 Legal services 22 25 36 14 3 0 0 18 47 50
2020 Administration and operations 14 24 37 18 7 0 0 25 38 1550
2020 Human resources 10 20 39 22 10 0 0 31 30 465
2020 Financial management 10 17 39 26 8 0 1 35 26 330
2020 Procurement 12 21 40 23 5 0 0 28 33 100
2020 Real property 14 20 35 24 6 0 0 30 34 85
2020 Material management 19 21 33 19 8 0 0 27 40 140
2020 Information management 10 20 35 25 9 0 1 34 30 185
2020 Information technology 9 22 39 20 10 0 0 30 31 280
2020 Internal audit 15 11 26 28 19 0 0 47 26 25
2020 Evaluation 11 26 36 28 0 0 0 28 36 95
2020 Data sciences 6 18 38 35 3 0 0 38 24 30
2020 Policy 12 22 33 22 8 2 0 31 35 100
2020 Project management 10 22 39 22 7 0 0 30 32 195
2020 Other services to the public 17 23 39 13 7 0 0 21 40 355
2020 None of the above 16 27 34 15 7 0 0 22 43 1345
2019 Client contact centre 10 27 35 20 8 0 0 27 38 145
2019 Health care practitioners 17 26 39 14 4 0 0 18 43 695
2019 Federal regulators 20 13 43 19 6 0 0 25 33 15
2019 Compliance, inspection and enforcement 20 22 43 9 6 0 0 15 42 175
2019 Communications or public affairs 4 26 34 22 14 0 0 36 30 65
2019 Access to information and privacy 11 16 42 18 14 0 0 31 26 55
2019 Security 21 27 36 12 4 0 0 17 48 2035
2019 Science and technology 11 16 47 19 7 0 0 26 27 25
2019 Library services 6 28 36 23 6 0 0 29 34 15
2019 Legal services 15 25 40 18 2 0 0 21 39 40
2019 Administration and operations 14 22 39 17 8 0 0 26 35 1375
2019 Human resources 11 23 34 21 10 0 1 31 34 445
2019 Financial management 5 16 40 30 9 0 0 38 21 315
2019 Procurement 11 27 35 24 3 0 0 27 38 85
2019 Real property 14 25 31 25 6 0 0 31 38 85
2019 Material management 12 22 34 19 13 1 0 32 34 150
2019 Information management 6 16 40 23 14 1 1 38 22 165
2019 Information technology 6 17 39 25 13 0 0 38 23 240
2019 Internal audit 15 11 32 23 19 0 0 42 26 25
2019 Evaluation 10 28 50 7 5 0 0 12 38 85
2019 Data sciences 8 16 40 22 14 0 0 36 24 25
2019 Policy 12 26 36 17 9 0 0 26 38 90
2019 Project management 9 21 38 23 9 0 0 32 30 175
2019 Other services to the public 14 30 32 18 6 1 0 24 44 325
2019 None of the above 18 25 37 13 6 0 0 20 43 1375

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 32 17 13 24 1 1 44 38 130
2024 Health care practitioners 14 34 18 16 14 2 0 50 31 545
2024 Intelligence analysts 23 40 11 16 11 0 0 63 27 55
2024 Compliance, inspection and enforcement 19 24 18 16 22 2 0 44 38 145
2024 Communications or public affairs 26 40 17 7 9 1 0 67 16 80
2024 Access to information and privacy 32 31 20 2 11 4 0 66 13 50
2024 Security 9 28 18 18 26 1 0 38 44 1220
2024 Science and technology 13 42 21 8 9 7 0 59 18 20
2024 Library services 30 58 8 5 0 0 0 87 5 20
2024 Legal services 12 32 15 12 18 11 0 49 34 45
2024 Administration and operations 25 41 17 9 7 1 0 66 16 1150
2024 Human resources 25 44 12 9 6 4 0 72 15 430
2024 Financial management 31 36 19 7 3 4 0 69 11 255
2024 Procurement 35 29 25 10 0 1 0 65 10 85
2024 Real property 19 53 21 1 3 4 0 74 4 60
2024 Material management 26 41 14 9 7 3 0 69 16 85
2024 Information management 23 35 17 10 11 5 0 60 22 130
2024 Information technology 24 45 16 8 5 2 0 70 14 230
2024 Internal audit 20 56 13 0 11 0 0 77 11 25
2024 Evaluation 3 32 21 20 24 0 0 35 44 95
2024 Data sciences 14 25 22 20 15 4 0 41 37 35
2024 Policy 20 37 14 21 5 3 0 59 27 80
2024 Project management 22 37 19 10 9 2 0 61 20 200
2024 Other services to the public 17 40 18 13 11 1 0 58 24 285
2024 None of the above 14 36 17 12 18 3 0 51 31 890
2022 Client contact centre 17 37 18 14 13 2 0 55 27 155
2022 Health care practitioners 13 35 23 15 12 2 0 48 28 575
2022 Federal regulators 20 25 12 24 19 0 0 45 42 15
2022 Compliance, inspection and enforcement 9 31 25 18 15 1 1 40 34 150
2022 Communications or public affairs 21 32 21 15 8 3 0 55 23 50
2022 Access to information and privacy 32 37 12 9 5 4 2 73 14 100
2022 Security 11 31 19 17 21 2 0 42 39 1395
2022 Science and technology 27 26 28 6 9 4 0 55 16 25
2022 Library services 0 72 9 13 5 0 0 72 19 15
2022 Legal services 21 45 3 12 19 0 0 66 30 45
2022 Administration and operations 24 39 18 11 6 3 0 65 17 1195
2022 Human resources 28 40 16 6 6 3 0 71 12 415
2022 Financial management 21 41 18 8 8 3 1 64 18 235
2022 Procurement 26 38 16 11 7 2 0 65 19 85
2022 Real property 24 42 19 9 4 2 0 67 13 60
2022 Material management 19 39 18 10 12 2 0 59 22 100
2022 Information management 26 45 14 7 4 4 1 74 12 155
2022 Information technology 22 45 15 10 4 3 0 70 14 225
2022 Internal audit 13 61 10 7 4 5 0 78 12 25
2022 Evaluation 8 37 31 16 8 0 0 45 24 85
2022 Data sciences 15 49 22 6 9 0 0 63 15 25
2022 Policy 15 42 8 20 9 6 0 60 31 95
2022 Project management 23 47 15 10 4 2 0 71 14 190
2022 Other services to the public 16 39 17 13 12 3 0 57 25 285
2022 None of the above 16 34 19 14 11 5 1 53 27 875
2020 Client contact centre 18 40 20 17 4 0 0 59 21 160
2020 Health care practitioners 20 39 20 14 7 0 0 58 21 795
2020 Federal regulators 40 47 10 0 0 4 0 90 0 15
2020 Compliance, inspection and enforcement 14 52 17 9 8 0 0 66 18 200
2020 Communications or public affairs 34 47 6 8 1 4 0 84 9 75
2020 Access to information and privacy 39 32 15 8 6 0 0 71 15 50
2020 Security 12 34 20 18 15 1 0 47 34 1820
2020 Science and technology 34 37 15 6 0 8 0 77 6 30
2020 Library services 35 26 21 13 0 4 0 64 14 20
2020 Legal services 30 40 14 7 9 0 0 70 16 50
2020 Administration and operations 29 44 14 8 3 1 0 74 11 1560
2020 Human resources 41 38 12 7 1 1 0 79 8 465
2020 Financial management 36 42 12 6 2 1 0 79 8 330
2020 Procurement 36 33 19 3 7 1 0 70 11 100
2020 Real property 24 45 14 9 8 1 0 70 17 85
2020 Material management 26 45 16 7 4 2 0 72 11 145
2020 Information management 35 45 12 3 2 3 0 82 5 185
2020 Information technology 26 45 17 8 0 4 0 74 8 280
2020 Internal audit 29 53 11 7 0 0 0 82 7 25
2020 Evaluation 13 45 18 19 4 0 0 58 24 95
2020 Data sciences 54 31 0 10 3 3 0 87 13 30
2020 Policy 20 45 17 11 4 1 1 66 16 100
2020 Project management 36 38 14 8 2 1 0 75 11 195
2020 Other services to the public 23 39 18 11 8 1 0 63 19 355
2020 None of the above 22 39 20 10 8 2 0 61 18 1360
2019 Client contact centre 14 40 19 17 9 1 0 54 27 145
2019 Health care practitioners 20 41 17 14 6 1 0 62 21 700
2019 Federal regulators 11 32 22 20 15 0 0 44 34 15
2019 Compliance, inspection and enforcement 13 48 13 15 10 0 0 62 26 175
2019 Communications or public affairs 32 49 10 3 3 1 2 83 6 65
2019 Access to information and privacy 36 34 16 9 3 2 0 70 13 55
2019 Security 11 36 20 17 15 1 0 48 32 2045
2019 Science and technology 32 33 18 10 4 3 0 67 14 25
2019 Library services 30 52 6 12 0 0 0 82 12 15
2019 Legal services 17 49 22 6 6 0 0 66 11 40
2019 Administration and operations 27 44 14 9 4 1 0 72 14 1385
2019 Human resources 32 43 15 6 2 2 0 77 8 445
2019 Financial management 28 48 13 7 2 2 0 77 9 320
2019 Procurement 18 47 20 10 1 3 0 67 12 85
2019 Real property 22 45 16 13 3 1 0 68 16 85
2019 Material management 20 43 19 11 5 2 1 65 16 155
2019 Information management 26 40 18 9 2 4 1 69 12 165
2019 Information technology 31 44 14 7 0 3 1 78 7 240
2019 Internal audit 15 56 18 5 0 0 5 75 6 25
2019 Evaluation 11 47 20 12 9 1 0 58 21 85
2019 Data sciences 22 51 12 8 4 4 0 76 12 25
2019 Policy 27 33 23 11 5 2 0 61 16 90
2019 Project management 28 46 13 7 5 1 0 75 12 175
2019 Other services to the public 21 42 18 12 5 2 0 64 17 325
2019 None of the above 18 38 21 11 10 1 0 57 21 1385

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 10 30 36 18 5 130
2024 Health care practitioners 7 27 38 22 6 545
2024 Intelligence analysts 9 16 39 22 15 55
2024 Compliance, inspection and enforcement 5 24 32 30 9 145
2024 Communications or public affairs 15 30 39 10 5 80
2024 Access to information and privacy 8 29 29 25 9 50
2024 Security 7 16 33 28 17 1225
2024 Science and technology 5 28 47 13 7 25
2024 Library services 9 42 12 37 0 20
2024 Legal services 1 15 26 49 9 45
2024 Administration and operations 8 24 35 24 8 1155
2024 Human resources 8 24 39 24 6 430
2024 Financial management 8 27 42 15 7 255
2024 Procurement 27 26 29 15 3 85
2024 Real property 12 32 29 20 6 60
2024 Material management 11 25 36 18 10 85
2024 Information management 8 19 44 19 10 130
2024 Information technology 14 26 34 17 10 230
2024 Internal audit 0 35 37 24 3 25
2024 Evaluation 5 16 46 28 4 95
2024 Data sciences 12 24 37 20 7 35
2024 Policy 9 16 28 37 10 80
2024 Project management 5 25 35 24 10 200
2024 Other services to the public 9 17 39 24 10 285
2024 None of the above 8 23 34 25 11 890
2022 Client contact centre 17 35 31 11 6 150
2022 Health care practitioners 8 27 43 19 3 570
2022 Federal regulators 11 11 59 20 0 15
2022 Compliance, inspection and enforcement 7 26 31 33 4 150
2022 Communications or public affairs 8 24 42 15 11 50
2022 Access to information and privacy 16 28 27 21 7 100
2022 Security 8 22 33 25 13 1390
2022 Science and technology 14 34 30 15 8 25
2022 Library services 0 27 30 43 0 15
2022 Legal services 5 32 36 25 1 45
2022 Administration and operations 8 25 38 22 6 1200
2022 Human resources 8 30 36 20 6 415
2022 Financial management 8 27 45 12 8 235
2022 Procurement 23 26 28 16 6 85
2022 Real property 15 41 20 15 9 60
2022 Material management 8 26 30 26 10 100
2022 Information management 13 26 31 23 6 160
2022 Information technology 9 28 40 18 6 225
2022 Internal audit 6 30 39 17 8 25
2022 Evaluation 9 29 39 22 1 85
2022 Data sciences 8 26 34 13 19 25
2022 Policy 6 17 49 25 4 90
2022 Project management 7 27 40 19 7 190
2022 Other services to the public 6 23 42 23 6 285
2022 None of the above 9 23 35 23 9 880

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 31 10 8 21 0 3 60 30 130
2024 Health care practitioners 33 30 14 11 8 3 1 66 19 545
2024 Intelligence analysts 55 16 16 1 12 0 0 71 13 55
2024 Compliance, inspection and enforcement 36 32 12 7 9 1 3 70 17 145
2024 Communications or public affairs 64 21 7 3 4 1 0 86 7 80
2024 Access to information and privacy 57 23 15 4 0 0 1 81 4 50
2024 Security 21 23 21 11 16 6 2 48 29 1220
2024 Science and technology 55 20 8 3 14 0 0 75 17 25
2024 Library services 55 27 2 10 5 0 0 83 15 20
2024 Legal services 43 21 19 5 12 0 0 64 17 45
2024 Administration and operations 52 27 8 5 5 2 0 81 10 1155
2024 Human resources 60 22 6 5 3 3 1 85 9 430
2024 Financial management 54 25 10 3 5 4 1 82 8 255
2024 Procurement 50 32 11 2 2 3 0 84 4 85
2024 Real property 35 37 19 6 1 0 2 73 7 60
2024 Material management 48 29 12 6 5 0 0 77 10 85
2024 Information management 49 33 10 4 2 2 0 83 7 130
2024 Information technology 53 28 8 2 3 4 2 86 5 230
2024 Internal audit 37 37 17 5 0 0 4 78 5 25
2024 Evaluation 31 48 8 6 5 1 0 80 12 95
2024 Data sciences 56 21 12 3 5 3 0 79 9 35
2024 Policy 52 24 11 7 4 2 0 78 11 80
2024 Project management 50 29 9 6 3 1 1 81 10 200
2024 Other services to the public 42 35 11 3 6 3 0 79 10 285
2024 None of the above 39 28 12 6 10 4 1 71 17 895
2022 Client contact centre 29 35 15 7 11 0 2 65 19 155
2022 Health care practitioners 34 32 14 8 8 3 0 69 16 575
2022 Federal regulators 40 12 4 4 19 21 0 66 29 15
2022 Compliance, inspection and enforcement 27 32 17 6 12 4 1 63 19 150
2022 Communications or public affairs 45 33 12 3 3 2 2 81 7 50
2022 Access to information and privacy 58 25 6 7 2 2 0 85 8 100
2022 Security 20 26 19 9 17 8 1 50 29 1390
2022 Science and technology 36 43 14 0 0 5 3 85 0 25
2022 Library services 48 26 7 0 6 12 0 85 7 15
2022 Legal services 52 24 6 12 5 2 0 77 17 45
2022 Administration and operations 46 30 13 5 3 3 0 79 8 1200
2022 Human resources 60 25 8 2 2 3 1 88 4 415
2022 Financial management 47 28 13 5 3 2 1 77 9 235
2022 Procurement 51 23 13 4 7 1 1 76 11 85
2022 Real property 38 33 13 7 3 6 0 75 11 60
2022 Material management 50 32 9 3 6 1 0 83 9 100
2022 Information management 62 24 8 3 2 0 0 87 5 160
2022 Information technology 51 29 11 2 1 5 1 85 3 225
2022 Internal audit 44 30 4 18 5 0 0 73 23 25
2022 Evaluation 29 40 16 9 0 5 1 73 9 85
2022 Data sciences 45 34 3 13 0 0 5 83 14 25
2022 Policy 51 24 12 8 3 3 0 77 11 90
2022 Project management 51 25 11 6 2 3 0 79 9 190
2022 Other services to the public 44 30 8 8 5 4 1 78 14 285
2022 None of the above 38 29 15 6 7 4 1 71 14 880
2020 Client contact centre 28 27 20 13 10 1 1 56 23 160
2020 Health care practitioners 35 28 18 7 9 2 0 65 16 790
2020 Federal regulators 41 5 35 19 0 0 0 46 19 15
2020 Compliance, inspection and enforcement 35 33 10 7 8 8 0 74 16 200
2020 Communications or public affairs 35 37 14 2 6 4 2 76 9 75
2020 Access to information and privacy 50 27 8 9 2 2 2 80 12 50
2020 Security 20 24 23 10 17 5 1 47 29 1805
2020 Science and technology 47 33 14 3 0 3 0 82 3 30
2020 Library services 57 34 0 9 0 0 0 91 9 20
2020 Legal services 45 30 19 2 2 1 0 77 4 50
2020 Administration and operations 44 30 13 6 5 2 0 75 11 1550
2020 Human resources 53 26 12 5 3 2 0 81 7 465
2020 Financial management 43 32 14 5 2 2 1 78 7 330
2020 Procurement 53 20 13 7 7 1 0 73 14 100
2020 Real property 43 28 11 8 4 3 3 76 13 80
2020 Material management 45 25 10 8 8 3 1 73 17 145
2020 Information management 50 32 12 1 1 3 0 85 2 185
2020 Information technology 46 36 9 4 1 4 1 86 5 280
2020 Internal audit 44 42 4 7 0 0 4 89 7 25
2020 Evaluation 32 48 11 4 1 3 0 83 6 95
2020 Data sciences 71 13 10 6 0 0 0 84 6 30
2020 Policy 49 28 13 5 4 1 0 78 9 100
2020 Project management 55 24 14 1 5 2 0 80 6 195
2020 Other services to the public 36 28 17 7 7 3 1 68 15 355
2020 None of the above 36 28 16 7 9 3 0 66 17 1345

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 27 10 12 23 0 0 54 36 130
2024 Health care practitioners 31 28 10 12 18 1 1 60 30 545
2024 Intelligence analysts 43 24 7 12 14 0 0 67 26 55
2024 Compliance, inspection and enforcement 28 35 8 14 15 0 0 63 28 145
2024 Communications or public affairs 58 21 3 7 7 4 0 82 15 80
2024 Access to information and privacy 41 31 7 15 4 0 1 73 20 45
2024 Security 20 22 10 16 28 2 1 44 46 1220
2024 Science and technology 45 30 8 0 17 0 0 75 17 25
2024 Library services 55 28 2 9 5 0 0 84 14 20
2024 Legal services 41 18 0 11 29 1 0 60 40 45
2024 Administration and operations 46 26 8 9 10 1 0 73 19 1155
2024 Human resources 53 24 6 9 7 1 0 78 17 430
2024 Financial management 47 24 7 8 12 2 0 72 20 255
2024 Procurement 47 29 12 7 3 3 0 78 10 85
2024 Real property 42 25 8 15 10 0 0 66 26 60
2024 Material management 43 36 8 6 7 0 0 79 13 85
2024 Information management 46 26 5 11 9 2 1 74 21 130
2024 Information technology 47 25 8 6 9 3 1 76 16 230
2024 Internal audit 43 31 10 16 0 0 0 74 16 25
2024 Evaluation 31 43 5 14 7 1 0 74 21 95
2024 Data sciences 54 21 2 9 12 0 2 76 22 35
2024 Policy 43 22 5 8 19 2 0 67 28 80
2024 Project management 48 27 7 10 7 1 0 76 17 200
2024 Other services to the public 39 28 8 8 14 1 2 69 23 285
2024 None of the above 35 27 9 9 17 1 1 63 27 895
2022 Client contact centre 32 36 9 6 16 1 0 69 23 155
2022 Health care practitioners 35 27 9 12 15 2 0 63 28 575
2022 Federal regulators 40 12 4 0 44 0 0 52 44 15
2022 Compliance, inspection and enforcement 26 22 16 17 16 2 0 49 34 150
2022 Communications or public affairs 41 23 4 25 7 0 0 64 32 50
2022 Access to information and privacy 56 29 6 3 5 1 1 86 8 100
2022 Security 18 25 11 14 28 2 1 45 43 1395
2022 Science and technology 37 34 13 3 10 0 3 73 13 25
2022 Library services 37 24 8 21 11 0 0 61 32 15
2022 Legal services 46 22 8 10 13 0 0 68 24 45
2022 Administration and operations 43 27 8 10 10 1 0 71 21 1200
2022 Human resources 54 25 7 9 4 2 0 80 13 415
2022 Financial management 39 31 9 9 9 3 0 72 19 235
2022 Procurement 37 35 9 6 11 1 1 73 18 85
2022 Real property 32 30 8 15 10 4 0 65 26 60
2022 Material management 47 23 8 7 15 0 1 70 21 100
2022 Information management 56 16 6 14 8 0 0 71 22 160
2022 Information technology 44 29 9 10 6 1 0 75 16 225
2022 Internal audit 31 46 0 4 19 0 0 77 23 25
2022 Evaluation 23 52 11 8 4 0 1 76 12 85
2022 Data sciences 56 7 11 16 6 3 0 66 23 25
2022 Policy 43 30 5 13 9 0 0 74 21 95
2022 Project management 43 25 8 15 9 1 0 68 24 190
2022 Other services to the public 41 29 7 10 12 1 0 71 22 285
2022 None of the above 36 26 12 10 14 1 1 63 25 875
2020 Client contact centre 25 32 19 11 13 0 0 57 24 160
2020 Health care practitioners 30 30 12 13 16 0 0 60 28 795
2020 Federal regulators 50 10 21 14 5 0 0 60 19 15
2020 Compliance, inspection and enforcement 27 27 14 14 17 2 0 54 32 200
2020 Communications or public affairs 32 31 6 17 11 2 0 65 29 75
2020 Access to information and privacy 42 21 11 15 11 0 0 63 25 50
2020 Security 17 24 15 16 27 1 0 41 44 1810
2020 Science and technology 51 33 10 0 6 0 0 84 6 30
2020 Library services 44 29 4 18 4 0 0 73 23 20
2020 Legal services 32 38 11 11 7 2 0 71 18 50
2020 Administration and operations 38 30 11 12 9 0 0 69 21 1555
2020 Human resources 44 31 10 8 6 0 0 76 14 465
2020 Financial management 37 30 14 11 5 1 2 69 16 330
2020 Procurement 42 21 17 12 8 0 0 62 21 100
2020 Real property 37 29 14 11 10 0 0 66 20 85
2020 Material management 34 33 8 9 16 1 0 67 26 145
2020 Information management 41 33 13 7 4 1 1 75 12 180
2020 Information technology 38 31 13 14 3 0 0 70 17 280
2020 Internal audit 29 46 7 15 4 0 0 74 18 25
2020 Evaluation 19 50 11 16 2 1 0 70 19 90
2020 Data sciences 59 20 12 3 7 0 0 79 10 30
2020 Policy 39 24 13 16 9 0 0 62 25 100
2020 Project management 42 32 11 8 6 0 0 75 14 195
2020 Other services to the public 32 29 12 12 11 2 0 63 24 355
2020 None of the above 30 28 12 13 15 1 0 59 29 1355

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 23 10 14 16 3 0 58 31 130
2024 Health care practitioners 36 31 10 11 11 0 1 68 22 545
2024 Intelligence analysts 53 23 8 6 10 0 0 76 16 55
2024 Compliance, inspection and enforcement 34 40 5 6 15 0 0 74 21 145
2024 Communications or public affairs 62 23 1 4 7 3 0 88 11 80
2024 Access to information and privacy 54 23 5 12 3 0 3 79 16 50
2024 Security 23 28 10 13 23 2 1 52 37 1220
2024 Science and technology 48 27 8 3 14 0 0 75 17 25
2024 Library services 60 18 7 14 0 0 0 79 14 20
2024 Legal services 46 23 3 9 19 0 0 69 28 45
2024 Administration and operations 53 29 5 5 7 1 0 82 12 1155
2024 Human resources 62 21 4 8 4 1 0 84 12 430
2024 Financial management 51 29 7 5 7 1 0 81 12 255
2024 Procurement 50 27 13 4 2 3 0 79 7 85
2024 Real property 43 38 8 6 5 0 0 81 11 60
2024 Material management 51 32 8 1 7 0 0 83 9 85
2024 Information management 55 27 9 5 3 1 1 83 8 130
2024 Information technology 56 29 4 2 5 2 1 88 8 230
2024 Internal audit 45 33 7 14 0 0 0 79 14 25
2024 Evaluation 37 45 4 7 5 1 1 83 13 95
2024 Data sciences 63 12 10 7 5 0 2 77 13 35
2024 Policy 55 22 2 5 15 0 1 78 20 80
2024 Project management 55 31 4 5 3 1 0 88 8 200
2024 Other services to the public 48 27 7 8 9 1 0 75 17 285
2024 None of the above 40 30 8 7 13 1 1 72 20 895
2022 Client contact centre 35 36 8 4 14 1 2 74 18 155
2022 Health care practitioners 40 33 9 7 10 0 0 74 17 570
2022 Federal regulators 40 12 4 14 30 0 0 52 44 15
2022 Compliance, inspection and enforcement 33 24 18 11 13 1 0 58 24 150
2022 Communications or public affairs 48 26 9 13 4 0 0 74 17 50
2022 Access to information and privacy 61 25 8 2 3 1 1 87 4 100
2022 Security 23 30 13 11 21 1 1 54 33 1390
2022 Science and technology 45 25 18 3 7 0 3 71 10 25
2022 Library services 43 37 0 14 5 0 0 80 20 15
2022 Legal services 53 13 12 8 13 0 0 66 22 45
2022 Administration and operations 48 30 7 7 6 1 0 79 14 1200
2022 Human resources 60 26 7 3 2 1 0 87 6 415
2022 Financial management 44 32 11 4 6 3 0 79 10 235
2022 Procurement 47 28 8 8 8 0 1 76 16 85
2022 Real property 38 30 6 16 6 4 0 71 23 60
2022 Material management 56 25 3 7 8 1 1 83 15 100
2022 Information management 58 23 7 5 6 0 0 81 11 160
2022 Information technology 56 29 7 3 3 2 0 87 6 225
2022 Internal audit 39 51 0 0 9 0 0 91 9 25
2022 Evaluation 34 47 11 5 2 0 1 82 7 85
2022 Data sciences 64 14 9 5 8 0 0 78 13 25
2022 Policy 52 24 5 14 5 0 0 76 19 95
2022 Project management 50 29 8 5 6 0 1 80 12 190
2022 Other services to the public 48 29 7 7 8 0 1 77 16 285
2022 None of the above 41 29 9 9 9 1 1 72 19 880
2020 Client contact centre 28 36 13 14 9 0 0 63 23 160
2020 Health care practitioners 37 33 9 12 9 0 0 70 21 790
2020 Federal regulators 64 9 13 14 0 0 0 73 14 15
2020 Compliance, inspection and enforcement 38 36 10 8 7 1 0 74 15 200
2020 Communications or public affairs 47 22 13 9 5 4 0 72 14 75
2020 Access to information and privacy 48 27 4 10 7 4 0 78 18 50
2020 Security 21 29 15 14 21 1 0 50 35 1805
2020 Science and technology 56 32 6 3 3 0 0 88 6 30
2020 Library services 44 29 4 18 4 0 0 73 23 20
2020 Legal services 44 27 23 2 4 0 0 71 6 50
2020 Administration and operations 46 31 8 10 5 0 0 77 15 1550
2020 Human resources 55 30 7 5 3 0 0 85 8 460
2020 Financial management 46 29 11 9 4 0 1 76 13 330
2020 Procurement 52 32 5 4 6 0 1 84 11 100
2020 Real property 43 31 9 11 6 0 0 74 17 85
2020 Material management 48 22 12 7 10 0 0 71 18 145
2020 Information management 55 30 9 4 2 1 1 86 5 185
2020 Information technology 47 36 9 7 0 0 0 83 8 280
2020 Internal audit 59 30 7 0 4 0 0 89 4 25
2020 Evaluation 26 57 3 12 0 1 1 84 12 90
2020 Data sciences 78 15 0 0 4 3 0 96 4 30
2020 Policy 45 32 7 7 8 0 0 77 15 100
2020 Project management 53 29 10 4 4 0 0 81 8 195
2020 Other services to the public 37 33 13 10 8 0 0 70 17 355
2020 None of the above 37 30 11 10 11 1 0 68 21 1350

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 26 9 18 36 0 0 37 54 130
2024 Health care practitioners 7 23 16 22 31 1 0 30 54 545
2024 Intelligence analysts 12 26 17 18 27 0 0 38 45 55
2024 Compliance, inspection and enforcement 8 23 13 24 32 0 0 31 56 145
2024 Communications or public affairs 20 53 8 8 10 2 0 74 18 80
2024 Access to information and privacy 25 28 11 21 13 2 0 55 35 50
2024 Security 4 7 8 15 65 1 0 11 81 1225
2024 Science and technology 9 25 17 23 25 0 0 34 49 25
2024 Library services 9 48 0 28 15 0 0 57 43 20
2024 Legal services 11 21 5 17 42 4 0 34 62 45
2024 Administration and operations 17 31 16 16 18 1 0 49 35 1155
2024 Human resources 21 41 14 11 10 2 0 64 22 430
2024 Financial management 23 43 10 9 9 5 0 70 19 255
2024 Procurement 27 32 22 10 8 2 0 60 17 85
2024 Real property 15 32 29 10 12 2 0 48 23 60
2024 Material management 18 29 19 20 14 1 0 47 34 85
2024 Information management 19 37 14 14 14 1 1 57 29 130
2024 Information technology 23 41 14 12 8 2 0 65 20 230
2024 Internal audit 11 23 19 36 11 0 0 34 47 25
2024 Evaluation 4 13 14 32 37 0 0 16 69 95
2024 Data sciences 27 27 2 16 23 4 0 57 41 35
2024 Policy 11 25 11 26 24 3 0 37 52 80
2024 Project management 16 32 15 22 14 1 0 48 37 200
2024 Other services to the public 11 23 16 22 27 1 0 34 49 285
2024 None of the above 11 22 17 18 31 1 1 34 49 890
2022 Client contact centre 13 26 17 15 30 0 0 39 45 155
2022 Health care practitioners 11 23 22 19 25 1 0 34 44 575
2022 Federal regulators 11 37 7 4 40 0 0 48 45 15
2022 Compliance, inspection and enforcement 6 18 12 27 38 0 0 23 64 150
2022 Communications or public affairs 9 39 18 22 11 2 0 49 33 50
2022 Access to information and privacy 40 30 10 9 10 1 1 71 19 100
2022 Security 4 12 11 19 53 1 0 17 72 1390
2022 Science and technology 26 23 29 15 7 0 0 49 22 25
2022 Library services 7 24 7 39 22 0 0 31 62 15
2022 Legal services 11 39 10 10 31 0 0 49 41 45
2022 Administration and operations 19 34 16 16 13 1 0 54 29 1195
2022 Human resources 29 38 15 9 7 0 0 68 17 415
2022 Financial management 19 38 18 14 8 2 1 59 22 235
2022 Procurement 26 25 22 13 13 1 0 51 26 85
2022 Real property 13 31 18 24 12 2 0 45 36 60
2022 Material management 15 31 20 15 18 1 0 46 34 100
2022 Information management 30 36 15 14 5 0 0 66 19 160
2022 Information technology 15 47 19 9 7 2 0 64 16 225
2022 Internal audit 31 45 4 8 5 7 0 82 14 25
2022 Evaluation 6 29 17 24 24 0 0 35 48 85
2022 Data sciences 9 48 15 17 11 0 0 57 28 25
2022 Policy 18 24 9 26 20 3 0 43 48 95
2022 Project management 23 38 14 12 11 1 0 62 24 190
2022 Other services to the public 12 29 13 21 24 1 0 42 45 280
2022 None of the above 13 25 15 18 26 2 1 39 45 880
2020 Client contact centre 18 18 18 28 17 0 0 37 45 165
2020 Health care practitioners 12 28 18 22 19 1 0 41 41 795
2020 Federal regulators 19 50 12 5 14 0 0 69 19 15
2020 Compliance, inspection and enforcement 11 28 22 16 21 2 0 40 38 200
2020 Communications or public affairs 26 35 17 12 10 0 0 61 22 75
2020 Access to information and privacy 27 25 20 21 4 2 0 53 26 50
2020 Security 6 13 13 21 46 1 0 20 67 1815
2020 Science and technology 43 28 22 6 0 0 0 71 6 30
2020 Library services 17 18 25 26 9 4 0 37 37 20
2020 Legal services 27 31 18 11 13 0 0 57 25 50
2020 Administration and operations 24 31 16 16 11 1 0 56 27 1555
2020 Human resources 35 36 16 8 5 1 0 71 13 470
2020 Financial management 30 36 17 9 7 1 0 67 16 330
2020 Procurement 40 24 15 10 8 2 0 66 18 100
2020 Real property 25 30 14 17 13 0 0 55 31 85
2020 Material management 20 33 21 12 14 1 0 53 26 145
2020 Information management 28 43 15 10 2 2 0 72 12 185
2020 Information technology 26 39 18 12 3 2 0 66 15 280
2020 Internal audit 37 38 15 4 3 4 0 77 7 25
2020 Evaluation 12 22 18 30 18 0 0 34 48 95
2020 Data sciences 38 34 13 9 6 0 0 72 15 30
2020 Policy 30 29 16 14 11 0 0 59 25 100
2020 Project management 38 30 15 10 7 0 0 68 18 195
2020 Other services to the public 20 27 18 16 17 2 0 48 33 355
2020 None of the above 19 24 17 18 21 1 0 43 40 1355
2019 Client contact centre 8 24 19 17 31 1 0 33 48 145
2019 Health care practitioners 11 25 15 26 21 1 0 37 48 695
2019 Federal regulators 0 26 17 44 13 0 0 26 58 15
2019 Compliance, inspection and enforcement 8 26 16 21 29 0 0 34 50 175
2019 Communications or public affairs 17 47 20 10 3 3 0 66 13 65
2019 Access to information and privacy 24 28 15 16 8 9 0 58 26 55
2019 Security 5 12 13 24 45 1 0 17 69 2050
2019 Science and technology 26 21 20 11 19 3 0 49 31 25
2019 Library services 18 52 12 6 7 0 6 74 14 15
2019 Legal services 11 24 19 25 21 0 0 35 46 40
2019 Administration and operations 17 33 19 18 13 1 0 50 31 1390
2019 Human resources 21 34 23 14 7 1 0 55 21 440
2019 Financial management 25 34 20 13 6 2 0 60 20 320
2019 Procurement 15 29 26 9 19 2 0 45 29 85
2019 Real property 14 36 13 17 19 1 0 50 37 85
2019 Material management 13 31 20 19 16 1 0 45 35 155
2019 Information management 23 27 22 19 6 3 0 52 26 165
2019 Information technology 23 35 18 13 7 3 0 60 21 240
2019 Internal audit 20 41 13 11 14 0 0 61 26 25
2019 Evaluation 9 20 20 30 20 0 0 30 50 85
2019 Data sciences 18 31 20 12 19 0 0 49 31 25
2019 Policy 16 32 19 20 11 2 0 49 32 95
2019 Project management 21 35 18 13 12 1 0 56 26 175
2019 Other services to the public 13 27 23 19 18 1 0 40 37 330
2019 None of the above 12 24 18 21 24 1 0 36 46 1385

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 61 16 15 0 0 5 68 15 20
2024 Health care practitioners 23 59 6 10 2 0 0 82 12 105
2024 Intelligence analysts 5 74 20 0 0 0 0 80 0 15
2024 Compliance, inspection and enforcement 21 66 3 4 6 0 0 87 10 35
2024 Communications or public affairs 32 55 4 5 4 0 0 87 9 25
2024 Access to information and privacy 42 28 0 8 21 0 0 70 30 10
2024 Security 14 43 18 13 10 1 0 58 24 245
2024 Administration and operations 18 54 9 14 5 0 0 72 19 340
2024 Human resources 16 52 10 16 4 2 0 69 20 105
2024 Financial management 16 46 17 17 1 3 0 64 19 90
2024 Procurement 33 58 9 0 0 0 0 91 0 20
2024 Real property 17 51 17 8 8 0 0 67 16 35
2024 Material management 25 33 15 22 0 0 5 62 23 30
2024 Information management 9 62 9 13 6 0 0 71 19 30
2024 Information technology 16 53 16 11 4 0 0 69 15 65
2024 Internal audit 16 57 0 9 19 0 0 73 27 10
2024 Evaluation 0 48 28 17 8 0 0 48 24 15
2024 Policy 16 57 8 15 4 0 0 74 19 25
2024 Project management 25 43 11 13 7 0 0 68 20 60
2024 Other services to the public 13 58 11 15 4 0 0 71 19 50
2024 None of the above 16 40 17 17 9 1 1 56 27 150
2022 Client contact centre 12 65 23 0 0 0 0 77 0 25
2022 Health care practitioners 18 63 12 6 1 0 0 81 7 115
2022 Compliance, inspection and enforcement 16 54 3 19 8 0 0 70 27 35
2022 Communications or public affairs 5 65 17 12 0 0 0 71 12 20
2022 Access to information and privacy 37 38 18 7 0 0 0 75 7 20
2022 Security 14 42 17 18 8 0 0 56 26 275
2022 Science and technology 21 56 23 0 0 0 0 77 0 10
2022 Legal services 30 49 13 8 0 0 0 79 8 10
2022 Administration and operations 16 55 10 13 5 0 0 72 19 380
2022 Human resources 16 55 8 14 6 1 0 72 20 95
2022 Financial management 14 43 16 21 5 1 0 57 26 95
2022 Procurement 5 30 23 42 0 0 0 36 42 10
2022 Real property 23 40 23 11 3 0 0 63 14 30
2022 Material management 22 47 12 18 0 0 0 70 18 30
2022 Information management 12 67 7 9 2 3 0 81 12 30
2022 Information technology 18 54 14 8 3 3 0 74 11 70
2022 Evaluation 12 41 7 40 0 0 0 54 40 15
2022 Policy 16 59 12 5 6 3 0 77 11 30
2022 Project management 19 52 8 14 6 0 0 71 21 60
2022 Other services to the public 16 37 18 16 13 0 0 53 29 45
2022 None of the above 13 50 10 21 5 1 1 64 27 140
2020 Client contact centre 25 47 22 6 0 0 0 72 6 25
2020 Health care practitioners 23 54 9 10 3 1 0 78 13 130
2020 Compliance, inspection and enforcement 13 46 21 9 8 3 0 61 17 30
2020 Communications or public affairs 16 69 5 5 5 0 0 85 10 20
2020 Access to information and privacy 27 45 9 18 0 0 0 73 18 10
2020 Security 16 42 18 18 5 0 0 59 23 380
2020 Administration and operations 20 55 10 11 5 1 0 75 15 475
2020 Human resources 24 44 17 14 2 0 0 68 15 105
2020 Financial management 13 51 18 14 3 0 1 64 18 120
2020 Procurement 15 41 26 12 6 0 0 56 18 25
2020 Real property 23 50 19 8 0 0 0 73 8 40
2020 Material management 23 49 10 18 0 0 0 72 18 35
2020 Information management 39 41 14 6 0 0 0 80 6 30
2020 Information technology 18 55 14 10 3 0 0 73 13 90
2020 Evaluation 5 37 33 26 0 0 0 41 26 20
2020 Policy 37 39 3 10 10 0 0 76 21 30
2020 Project management 32 57 4 6 2 0 0 89 8 65
2020 Other services to the public 26 41 14 16 2 0 0 68 18 50
2020 None of the above 17 53 12 15 1 0 2 72 16 205
2019 Client contact centre 11 42 30 13 4 0 0 53 17 25
2019 Health care practitioners 33 49 5 6 5 1 0 83 11 105
2019 Compliance, inspection and enforcement 21 31 23 13 12 0 0 52 25 30
2019 Communications or public affairs 43 48 0 5 0 4 0 95 5 20
2019 Access to information and privacy 30 40 9 0 10 10 0 78 11 10
2019 Security 12 49 16 14 10 0 0 61 24 370
2019 Administration and operations 19 49 15 13 3 0 0 69 16 420
2019 Human resources 21 51 12 10 4 1 1 73 14 90
2019 Financial management 15 48 12 18 1 3 4 68 20 120
2019 Procurement 11 51 5 22 11 0 0 62 33 20
2019 Real property 12 53 14 13 8 0 0 65 21 40
2019 Material management 8 58 16 16 3 0 0 66 18 40
2019 Information management 15 41 25 15 0 5 0 59 16 20
2019 Information technology 21 44 19 9 1 3 3 69 11 75
2019 Evaluation 0 22 32 30 8 0 8 24 41 15
2019 Policy 14 54 13 19 0 0 0 67 19 25
2019 Project management 23 43 15 13 5 0 0 66 19 60
2019 Other services to the public 14 51 20 12 2 0 0 65 14 45
2019 None of the above 17 47 20 11 4 0 0 65 15 210
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 130
2024 Health care practitioners 20 80 545
2024 Intelligence analysts 29 71 55
2024 Compliance, inspection and enforcement 24 76 145
2024 Communications or public affairs 23 77 80
2024 Access to information and privacy 19 81 50
2024 Security 26 74 1220
2024 Science and technology 24 76 20
2024 Library services 17 83 20
2024 Legal services 12 88 45
2024 Administration and operations 18 82 1155
2024 Human resources 29 71 430
2024 Financial management 15 85 255
2024 Procurement 12 88 85
2024 Real property 23 77 60
2024 Material management 7 93 85
2024 Information management 19 81 130
2024 Information technology 18 82 230
2024 Internal audit 34 66 25
2024 Evaluation 23 77 95
2024 Data sciences 21 79 35
2024 Policy 22 78 80
2024 Project management 26 74 200
2024 Other services to the public 21 79 285
2024 None of the above 18 82 890
2022 Client contact centre 22 78 155
2022 Health care practitioners 17 83 570
2022 Federal regulators 37 63 15
2022 Compliance, inspection and enforcement 18 82 150
2022 Communications or public affairs 15 85 50
2022 Access to information and privacy 16 84 100
2022 Security 24 76 1385
2022 Science and technology 0 100 25
2022 Library services 31 69 15
2022 Legal services 20 80 45
2022 Administration and operations 16 84 1195
2022 Human resources 15 85 415
2022 Financial management 15 85 230
2022 Procurement 11 89 85
2022 Real property 9 91 60
2022 Material management 15 85 100
2022 Information management 15 85 160
2022 Information technology 8 92 225
2022 Internal audit 13 87 25
2022 Evaluation 24 76 85
2022 Data sciences 8 92 25
2022 Policy 23 77 95
2022 Project management 18 82 190
2022 Other services to the public 15 85 285
2022 None of the above 19 81 875
2020 Client contact centre 21 79 165
2020 Health care practitioners 18 82 795
2020 Federal regulators 17 83 15
2020 Compliance, inspection and enforcement 21 79 205
2020 Communications or public affairs 19 81 75
2020 Access to information and privacy 27 73 50
2020 Security 22 78 1820
2020 Science and technology 3 97 30
2020 Library services 21 79 20
2020 Legal services 10 90 50
2020 Administration and operations 17 83 1545
2020 Human resources 17 83 470
2020 Financial management 14 86 330
2020 Procurement 18 82 100
2020 Real property 12 88 85
2020 Material management 10 90 140
2020 Information management 11 89 180
2020 Information technology 9 91 280
2020 Internal audit 4 96 25
2020 Evaluation 8 92 95
2020 Data sciences 9 91 30
2020 Policy 19 81 100
2020 Project management 17 83 195
2020 Other services to the public 17 83 355
2020 None of the above 16 84 1350
2019 Client contact centre 23 77 145
2019 Health care practitioners 19 81 700
2019 Federal regulators 38 62 15
2019 Compliance, inspection and enforcement 21 79 175
2019 Communications or public affairs 13 87 65
2019 Access to information and privacy 25 75 55
2019 Security 25 75 2050
2019 Science and technology 10 90 25
2019 Library services 24 76 15
2019 Legal services 30 70 40
2019 Administration and operations 20 80 1390
2019 Human resources 19 81 445
2019 Financial management 14 86 320
2019 Procurement 13 87 85
2019 Real property 11 89 85
2019 Material management 14 86 155
2019 Information management 18 82 165
2019 Information technology 14 86 240
2019 Internal audit 22 78 25
2019 Evaluation 23 77 85
2019 Data sciences 25 75 25
2019 Policy 24 76 95
2019 Project management 24 76 175
2019 Other services to the public 20 80 330
2019 None of the above 22 78 1385

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 44 56 25
2024 Health care practitioners 52 48 110
2024 Intelligence analysts 51 49 10
2024 Compliance, inspection and enforcement 72 28 30
2024 Communications or public affairs 72 28 20
2024 Security 55 45 305
2024 Administration and operations 66 34 195
2024 Human resources 70 30 130
2024 Financial management 70 30 45
2024 Procurement 74 26 15
2024 Real property 46 54 15
2024 Information management 50 50 30
2024 Information technology 68 32 45
2024 Evaluation 57 43 25
2024 Policy 63 37 20
2024 Project management 66 34 50
2024 Other services to the public 56 44 60
2024 None of the above 53 47 155
2022 Client contact centre 54 46 35
2022 Health care practitioners 58 42 95
2022 Compliance, inspection and enforcement 74 26 25
2022 Access to information and privacy 54 46 15
2022 Security 62 38 310
2022 Administration and operations 69 31 185
2022 Human resources 65 35 60
2022 Financial management 72 28 35
2022 Procurement 52 48 10
2022 Material management 36 64 15
2022 Information management 78 22 25
2022 Information technology 43 57 20
2022 Evaluation 41 59 20
2022 Policy 44 56 20
2022 Project management 66 34 35
2022 Other services to the public 70 30 45
2022 None of the above 60 40 165
2020 Client contact centre 44 56 30
2020 Health care practitioners 63 37 140
2020 Compliance, inspection and enforcement 54 46 40
2020 Communications or public affairs 31 69 15
2020 Access to information and privacy 59 41 15
2020 Security 57 43 375
2020 Administration and operations 60 40 250
2020 Human resources 59 41 80
2020 Financial management 61 39 45
2020 Procurement 41 59 20
2020 Material management 42 58 15
2020 Information management 62 38 20
2020 Information technology 28 72 25
2020 Policy 61 39 20
2020 Project management 56 44 35
2020 Other services to the public 66 34 65
2020 None of the above 54 46 205

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 47 53 25
2024 Health care practitioners 61 39 110
2024 Intelligence analysts 53 47 10
2024 Compliance, inspection and enforcement 75 25 30
2024 Communications or public affairs 96 4 20
2024 Security 64 36 305
2024 Administration and operations 69 31 195
2024 Human resources 78 22 130
2024 Financial management 75 25 45
2024 Procurement 55 45 15
2024 Real property 90 10 15
2024 Information management 49 51 30
2024 Information technology 54 46 45
2024 Evaluation 60 40 25
2024 Policy 63 37 20
2024 Project management 75 25 50
2024 Other services to the public 70 30 60
2024 None of the above 61 39 155
2022 Client contact centre 73 27 35
2022 Health care practitioners 70 30 95
2022 Compliance, inspection and enforcement 73 27 25
2022 Access to information and privacy 52 48 15
2022 Security 73 27 310
2022 Administration and operations 76 24 185
2022 Human resources 79 21 60
2022 Financial management 55 45 35
2022 Procurement 55 45 10
2022 Material management 57 43 15
2022 Information management 66 34 25
2022 Information technology 56 44 20
2022 Evaluation 64 36 20
2022 Policy 93 7 20
2022 Project management 67 33 35
2022 Other services to the public 72 28 45
2022 None of the above 62 38 165
2020 Client contact centre 70 30 30
2020 Health care practitioners 82 18 140
2020 Compliance, inspection and enforcement 76 24 40
2020 Communications or public affairs 73 27 15
2020 Access to information and privacy 92 8 15
2020 Security 77 23 375
2020 Administration and operations 81 19 250
2020 Human resources 81 19 80
2020 Financial management 91 9 45
2020 Procurement 78 22 20
2020 Material management 52 48 15
2020 Information management 90 10 20
2020 Information technology 80 20 25
2020 Policy 95 5 20
2020 Project management 85 15 35
2020 Other services to the public 75 25 60
2020 None of the above 76 24 205
2019 Client contact centre 78 22 35
2019 Health care practitioners 73 27 125
2019 Compliance, inspection and enforcement 79 21 40
2019 Access to information and privacy 76 24 15
2019 Security 78 22 505
2019 Administration and operations 80 20 275
2019 Human resources 83 17 90
2019 Financial management 75 25 45
2019 Procurement 80 20 10
2019 Real property 69 31 10
2019 Material management 87 13 20
2019 Information management 86 14 30
2019 Information technology 73 27 30
2019 Evaluation 90 10 20
2019 Policy 73 27 20
2019 Project management 88 12 40
2019 Other services to the public 72 28 70
2019 None of the above 76 24 290

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 45 0 13 0 6 0 86 14 15
2024 Health care practitioners 38 33 11 10 8 0 0 71 18 70
2024 Compliance, inspection and enforcement 19 29 6 12 18 9 6 57 35 20
2024 Communications or public affairs 41 33 11 7 0 9 0 81 7 15
2024 Security 26 34 11 11 16 2 0 61 28 200
2024 Administration and operations 37 36 10 9 8 1 0 74 16 145
2024 Human resources 49 32 7 6 6 1 0 81 12 100
2024 Financial management 41 32 18 0 9 0 0 74 9 35
2024 Real property 53 24 15 0 0 7 0 84 0 10
2024 Information management 55 19 9 5 12 0 0 74 17 15
2024 Information technology 54 29 8 6 3 0 0 83 9 20
2024 Evaluation 35 30 22 13 0 0 0 65 13 15
2024 Policy 52 34 8 6 0 0 0 86 6 15
2024 Project management 37 28 11 4 18 2 0 67 22 35
2024 Other services to the public 42 25 10 21 2 0 0 67 22 40
2024 None of the above 29 42 10 8 4 1 5 76 13 100
2022 Client contact centre 41 21 18 20 0 0 0 62 20 30
2022 Health care practitioners 36 32 15 10 6 0 1 69 16 70
2022 Compliance, inspection and enforcement 17 25 24 29 5 0 0 42 34 20
2022 Security 32 29 10 12 16 1 0 61 29 230
2022 Administration and operations 37 33 8 9 12 0 0 71 21 145
2022 Human resources 38 48 0 7 5 0 1 88 12 45
2022 Financial management 49 42 5 0 5 0 0 91 5 20
2022 Information management 46 36 12 5 0 0 0 82 5 15
2022 Information technology 41 42 7 0 10 0 0 83 10 10
2022 Evaluation 36 20 21 5 18 0 0 57 23 15
2022 Policy 44 11 11 14 20 0 0 55 34 15
2022 Project management 51 31 0 10 4 0 4 85 15 25
2022 Other services to the public 33 27 14 20 6 0 0 60 25 35
2022 None of the above 33 31 13 14 9 0 0 64 23 105
2020 Client contact centre 46 32 19 3 0 0 0 78 3 20
2020 Health care practitioners 44 35 9 7 5 0 0 79 12 110
2020 Compliance, inspection and enforcement 37 41 2 20 0 0 0 78 20 35
2020 Communications or public affairs 39 49 0 0 12 0 0 88 12 10
2020 Access to information and privacy 37 48 7 0 8 0 0 85 8 15
2020 Security 34 34 14 11 7 0 0 68 18 290
2020 Administration and operations 41 33 6 14 4 0 0 75 19 200
2020 Human resources 61 25 10 1 1 1 0 87 3 65
2020 Financial management 39 36 15 7 3 0 0 75 10 40
2020 Procurement 19 47 14 10 5 5 0 70 15 15
2020 Information management 20 52 0 5 23 0 0 72 28 15
2020 Information technology 55 40 0 5 0 0 0 95 5 20
2020 Policy 52 33 0 16 0 0 0 84 16 20
2020 Project management 46 35 8 4 4 3 0 83 8 30
2020 Other services to the public 22 36 16 20 6 0 0 58 27 45
2020 None of the above 32 36 14 9 8 1 0 68 18 155
2019 Client contact centre 33 30 6 22 8 0 0 64 30 25
2019 Health care practitioners 44 30 9 9 7 0 1 75 16 90
2019 Compliance, inspection and enforcement 54 19 12 8 5 3 0 74 13 30
2019 Access to information and privacy 25 50 16 0 9 0 0 75 9 10
2019 Security 38 30 10 13 8 1 0 68 21 385
2019 Administration and operations 41 34 5 11 6 0 1 77 18 220
2019 Human resources 52 33 7 6 1 1 0 85 8 75
2019 Financial management 41 37 6 6 6 0 3 81 13 30
2019 Material management 44 41 0 5 11 0 0 84 16 15
2019 Information management 50 20 17 4 8 0 0 70 13 25
2019 Information technology 53 29 6 12 0 0 0 82 12 20
2019 Evaluation 33 39 17 6 6 0 0 72 11 20
2019 Policy 27 34 26 5 8 0 0 61 13 15
2019 Project management 48 34 8 8 3 0 0 82 10 35
2019 Other services to the public 40 36 4 14 6 0 0 76 20 50
2019 None of the above 40 36 7 12 5 0 0 76 17 215

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 32 14 15 16 1 0 55 31 130
2024 Health care practitioners 25 32 14 14 9 2 3 61 24 545
2024 Intelligence analysts 30 30 15 9 16 0 0 60 25 55
2024 Compliance, inspection and enforcement 33 24 17 5 16 4 2 60 22 145
2024 Communications or public affairs 48 30 7 6 5 3 1 82 11 80
2024 Access to information and privacy 46 20 12 8 12 2 0 67 20 50
2024 Security 17 31 14 13 19 3 3 50 34 1220
2024 Science and technology 33 37 16 7 6 0 0 70 14 25
2024 Library services 47 36 16 0 0 0 0 84 0 20
2024 Legal services 25 32 6 26 11 0 0 57 37 45
2024 Administration and operations 40 34 9 9 5 2 2 77 14 1155
2024 Human resources 44 31 8 9 4 2 3 78 13 430
2024 Financial management 39 35 12 6 4 3 1 77 11 255
2024 Procurement 46 32 10 2 1 5 4 87 3 85
2024 Real property 33 35 14 10 2 4 2 73 12 60
2024 Material management 36 35 19 1 5 4 0 74 6 85
2024 Information management 44 29 10 8 2 5 2 78 11 130
2024 Information technology 47 28 10 5 3 4 2 80 9 230
2024 Internal audit 37 37 15 11 0 0 0 74 11 25
2024 Evaluation 18 45 11 16 6 3 0 65 23 95
2024 Data sciences 52 26 10 4 3 2 2 83 7 35
2024 Policy 32 34 17 7 5 3 1 69 13 80
2024 Project management 41 30 10 10 6 2 1 74 16 200
2024 Other services to the public 31 32 14 11 7 3 2 66 19 285
2024 None of the above 28 31 14 9 11 4 3 64 21 890
2022 Client contact centre 36 28 15 4 13 1 2 66 19 155
2022 Health care practitioners 30 35 10 11 7 4 3 70 19 575
2022 Federal regulators 38 22 7 4 23 0 6 64 29 15
2022 Compliance, inspection and enforcement 23 33 15 16 12 1 1 57 28 150
2022 Communications or public affairs 30 38 17 3 7 3 1 72 10 50
2022 Access to information and privacy 49 36 5 3 5 2 0 87 8 100
2022 Security 19 30 14 14 17 5 2 53 33 1390
2022 Science and technology 44 36 8 10 0 0 3 82 10 25
2022 Library services 32 42 12 7 0 6 0 79 8 15
2022 Legal services 29 48 3 2 13 2 2 81 16 45
2022 Administration and operations 39 35 8 9 5 2 2 77 14 1195
2022 Human resources 55 31 5 4 2 2 1 89 6 415
2022 Financial management 36 41 10 5 6 2 0 78 12 230
2022 Procurement 33 36 16 9 3 2 0 71 12 85
2022 Real property 36 36 13 9 3 3 0 74 13 60
2022 Material management 44 25 8 8 8 7 0 75 17 100
2022 Information management 48 34 3 6 3 3 1 86 10 160
2022 Information technology 50 35 5 3 3 3 0 88 6 225
2022 Internal audit 30 49 0 13 8 0 0 79 21 25
2022 Evaluation 24 47 16 8 1 0 3 74 10 85
2022 Data sciences 48 26 0 12 8 0 5 78 22 25
2022 Policy 41 30 7 10 8 3 0 74 19 95
2022 Project management 43 31 5 8 5 5 2 80 15 190
2022 Other services to the public 32 37 7 11 7 4 2 73 20 285
2022 None of the above 29 33 13 11 7 5 4 67 19 880
2020 Client contact centre 29 35 16 4 15 1 1 65 19 165
2020 Health care practitioners 31 35 12 10 7 2 2 69 18 795
2020 Federal regulators 39 19 22 14 5 0 0 59 19 15
2020 Compliance, inspection and enforcement 31 36 11 8 7 4 3 72 16 200
2020 Communications or public affairs 48 33 4 6 5 2 2 85 11 75
2020 Access to information and privacy 55 22 6 8 6 2 0 79 15 50
2020 Security 21 28 15 16 15 2 2 51 33 1820
2020 Science and technology 43 39 12 6 0 0 0 82 6 30
2020 Library services 46 40 5 9 0 0 0 86 9 20
2020 Legal services 37 30 16 11 2 2 2 70 14 50
2020 Administration and operations 44 34 9 7 5 2 1 80 12 1555
2020 Human resources 57 30 8 3 1 0 0 88 4 465
2020 Financial management 45 33 10 6 2 2 2 81 8 330
2020 Procurement 42 36 9 7 3 2 1 80 11 100
2020 Real property 38 36 15 2 5 3 1 77 8 85
2020 Material management 37 33 14 5 10 0 2 71 15 140
2020 Information management 49 36 9 2 1 2 1 88 3 185
2020 Information technology 53 30 8 5 1 2 1 85 6 280
2020 Internal audit 55 34 4 4 0 0 4 92 4 25
2020 Evaluation 23 50 16 9 0 1 0 75 9 90
2020 Data sciences 66 21 3 10 0 0 0 87 10 30
2020 Policy 54 28 8 4 2 1 3 85 7 100
2020 Project management 46 35 11 4 1 2 1 83 6 195
2020 Other services to the public 33 34 14 11 5 3 2 70 16 355
2020 None of the above 31 33 13 9 8 3 2 68 18 1355
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 44 130
2024 Health care practitioners 47 39 545
2024 Intelligence analysts 41 52 55
2024 Compliance, inspection and enforcement 43 41 145
2024 Communications or public affairs 34 54 80
2024 Access to information and privacy 31 48 50
2024 Security 35 47 1220
2024 Science and technology 58 33 25
2024 Library services 63 16 20
2024 Legal services 35 46 45
2024 Administration and operations 40 46 1155
2024 Human resources 33 53 430
2024 Financial management 37 53 255
2024 Procurement 46 47 85
2024 Real property 67 25 60
2024 Material management 70 25 85
2024 Information management 39 46 130
2024 Information technology 35 43 230
2024 Internal audit 29 71 25
2024 Evaluation 46 45 95
2024 Data sciences 28 46 35
2024 Policy 33 55 80
2024 Project management 41 49 200
2024 Other services to the public 38 37 285
2024 None of the above 51 35 895
2022 Client contact centre 44 45 155
2022 Health care practitioners 54 34 575
2022 Federal regulators 38 24 15
2022 Compliance, inspection and enforcement 40 44 150
2022 Communications or public affairs 36 50 50
2022 Access to information and privacy 49 41 100
2022 Security 34 46 1395
2022 Science and technology 40 50 25
2022 Library services 47 46 15
2022 Legal services 38 53 45
2022 Administration and operations 42 44 1195
2022 Human resources 38 52 415
2022 Financial management 41 53 235
2022 Procurement 63 31 85
2022 Real property 60 32 60
2022 Material management 75 22 100
2022 Information management 31 53 160
2022 Information technology 37 47 225
2022 Internal audit 36 53 25
2022 Evaluation 57 33 85
2022 Data sciences 21 66 25
2022 Policy 30 55 90
2022 Project management 46 43 190
2022 Other services to the public 41 40 280
2022 None of the above 49 37 880
2020 Client contact centre 40 43 165
2020 Health care practitioners 59 27 795
2020 Federal regulators 41 45 15
2020 Compliance, inspection and enforcement 41 34 200
2020 Communications or public affairs 31 48 75
2020 Access to information and privacy 38 41 50
2020 Security 37 40 1825
2020 Science and technology 67 22 30
2020 Library services 57 34 20
2020 Legal services 56 28 50
2020 Administration and operations 47 38 1560
2020 Human resources 38 47 470
2020 Financial management 42 45 330
2020 Procurement 64 24 100
2020 Real property 49 37 85
2020 Material management 69 23 145
2020 Information management 36 44 185
2020 Information technology 36 48 280
2020 Internal audit 55 37 25
2020 Evaluation 43 37 95
2020 Data sciences 28 54 30
2020 Policy 42 37 100
2020 Project management 47 38 195
2020 Other services to the public 47 34 355
2020 None of the above 51 33 1360

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 44 56 50
2024 Health care practitioners 37 63 260
2024 Intelligence analysts 45 55 15
2024 Compliance, inspection and enforcement 45 55 60
2024 Communications or public affairs 41 59 25
2024 Access to information and privacy 28 72 15
2024 Security 33 67 440
2024 Science and technology 11 89 15
2024 Library services 60 40 10
2024 Legal services 61 39 15
2024 Administration and operations 43 57 455
2024 Human resources 47 53 145
2024 Financial management 38 62 85
2024 Procurement 29 71 30
2024 Real property 29 71 40
2024 Material management 38 62 55
2024 Information management 36 64 50
2024 Information technology 42 58 75
2024 Evaluation 23 77 45
2024 Data sciences 69 31 10
2024 Policy 49 51 30
2024 Project management 36 64 75
2024 Other services to the public 26 74 105
2024 None of the above 33 67 430
2022 Client contact centre 23 77 65
2022 Health care practitioners 30 70 290
2022 Compliance, inspection and enforcement 17 83 65
2022 Communications or public affairs 32 68 20
2022 Access to information and privacy 27 73 45
2022 Security 32 68 490
2022 Legal services 34 66 25
2022 Administration and operations 36 64 490
2022 Human resources 30 70 155
2022 Financial management 32 68 90
2022 Procurement 29 71 45
2022 Real property 23 77 35
2022 Material management 24 76 75
2022 Information management 41 59 45
2022 Information technology 41 59 75
2022 Evaluation 20 80 45
2022 Policy 40 60 30
2022 Project management 28 72 85
2022 Other services to the public 26 74 120
2022 None of the above 29 71 420
2020 Client contact centre 27 73 65
2020 Health care practitioners 31 69 460
2020 Compliance, inspection and enforcement 28 72 85
2020 Communications or public affairs 23 77 25
2020 Access to information and privacy 35 65 20
2020 Security 27 73 720
2020 Science and technology 33 67 20
2020 Library services 15 85 15
2020 Legal services 43 57 30
2020 Administration and operations 25 75 735
2020 Human resources 32 68 180
2020 Financial management 27 73 140
2020 Procurement 37 63 60
2020 Real property 31 69 40
2020 Material management 30 70 95
2020 Information management 28 72 70
2020 Information technology 30 70 105
2020 Internal audit 33 67 15
2020 Evaluation 21 79 40
2020 Policy 34 66 40
2020 Project management 21 79 90
2020 Other services to the public 23 77 165
2020 None of the above 26 74 680

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 1 17 22 30 27 2 2 19 59 50
2024 Health care practitioners 3 14 11 20 46 2 4 17 71 260
2024 Intelligence analysts 6 0 22 36 33 3 0 6 70 15
2024 Compliance, inspection and enforcement 6 21 10 15 47 0 2 27 63 60
2024 Communications or public affairs 13 10 13 28 26 0 10 26 60 25
2024 Access to information and privacy 13 8 17 14 48 0 0 21 62 15
2024 Security 2 6 13 13 60 2 3 8 78 440
2024 Science and technology 0 15 15 31 39 0 0 15 70 15
2024 Library services 0 15 36 0 40 0 9 17 44 10
2024 Legal services 4 7 21 20 34 0 13 13 62 15
2024 Administration and operations 7 16 14 17 40 1 5 24 61 455
2024 Human resources 12 19 12 15 31 2 10 34 52 145
2024 Financial management 8 35 19 14 17 0 7 46 34 85
2024 Procurement 13 5 19 15 44 0 3 19 61 30
2024 Real property 0 9 18 16 45 2 9 10 69 40
2024 Material management 7 18 26 11 26 10 2 29 42 55
2024 Information management 6 15 9 19 44 1 5 23 67 50
2024 Information technology 7 16 18 29 17 2 12 26 53 75
2024 Evaluation 2 11 5 21 59 2 0 13 82 45
2024 Data sciences 0 9 0 34 50 7 0 10 90 10
2024 Policy 5 21 16 28 27 0 3 27 57 30
2024 Project management 6 15 10 19 47 0 3 22 68 75
2024 Other services to the public 2 17 17 13 48 0 2 20 63 105
2024 None of the above 5 14 11 18 47 2 3 20 69 430
2022 Client contact centre 1 15 8 17 53 1 4 18 74 65
2022 Health care practitioners 7 12 15 16 44 1 4 19 65 290
2022 Compliance, inspection and enforcement 5 16 14 10 49 3 2 22 62 65
2022 Communications or public affairs 6 28 16 20 25 0 4 36 47 20
2022 Access to information and privacy 9 14 28 18 20 3 9 26 43 45
2022 Security 2 7 13 21 51 2 4 10 77 490
2022 Science and technology 18 0 32 36 14 0 0 18 50 10
2022 Legal services 0 17 29 10 42 0 2 17 53 25
2022 Administration and operations 6 15 16 17 37 1 6 24 59 490
2022 Human resources 11 16 15 15 31 3 8 31 52 155
2022 Financial management 12 17 24 12 27 0 8 31 43 90
2022 Procurement 9 20 13 13 39 0 7 31 55 45
2022 Real property 11 8 12 11 52 6 0 21 66 35
2022 Material management 15 12 13 17 37 3 2 28 58 75
2022 Information management 18 15 18 10 31 6 1 36 44 45
2022 Information technology 9 22 18 20 27 2 2 32 49 75
2022 Evaluation 2 19 9 19 45 3 3 22 68 45
2022 Policy 17 12 15 18 29 0 9 32 52 30
2022 Project management 8 15 10 11 49 2 3 25 64 85
2022 Other services to the public 9 13 11 19 44 2 3 23 66 120
2022 None of the above 7 14 11 16 46 2 5 22 66 420
2020 Client contact centre 6 9 22 18 40 2 3 16 61 65
2020 Health care practitioners 5 14 14 18 46 1 2 20 66 460
2020 Compliance, inspection and enforcement 3 9 23 24 38 1 1 13 64 85
2020 Communications or public affairs 8 19 13 12 47 0 0 27 59 25
2020 Access to information and privacy 0 34 10 35 16 0 5 36 54 20
2020 Security 3 12 14 19 46 1 5 16 69 720
2020 Science and technology 24 14 5 26 32 0 0 38 58 20
2020 Library services 8 7 0 17 60 0 8 16 84 15
2020 Legal services 5 15 19 21 36 0 3 21 59 30
2020 Administration and operations 7 17 15 20 37 1 4 25 59 735
2020 Human resources 14 21 18 20 20 1 6 38 43 180
2020 Financial management 9 19 19 16 29 2 5 30 49 140
2020 Procurement 10 25 8 22 30 0 4 37 54 60
2020 Real property 4 13 22 20 41 0 0 17 61 40
2020 Material management 8 26 12 17 36 0 1 34 53 95
2020 Information management 16 19 18 25 23 0 0 34 48 70
2020 Information technology 6 19 25 21 25 1 3 26 48 105
2020 Internal audit 7 7 13 33 34 0 7 14 72 15
2020 Evaluation 7 15 15 15 40 0 7 24 60 40
2020 Policy 10 33 9 18 19 3 8 48 41 40
2020 Project management 6 22 19 22 29 0 2 29 52 90
2020 Other services to the public 6 14 18 16 41 1 3 21 60 165
2020 None of the above 6 13 18 19 39 2 3 20 61 685

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 1 8 25 17 44 2 2 10 64 50
2024 Health care practitioners 2 9 16 20 50 2 1 12 72 260
2024 Intelligence analysts 3 0 17 35 41 3 0 3 79 15
2024 Compliance, inspection and enforcement 5 16 7 16 54 0 1 21 71 60
2024 Communications or public affairs 7 12 21 15 32 0 13 22 54 25
2024 Access to information and privacy 9 8 24 12 47 0 0 17 59 15
2024 Security 1 5 10 17 62 1 3 7 83 440
2024 Science and technology 0 0 0 32 68 0 0 0 100 15
2024 Library services 0 52 0 8 40 0 0 52 48 10
2024 Legal services 4 11 13 12 42 17 0 19 65 15
2024 Administration and operations 4 15 12 20 45 1 2 20 67 455
2024 Human resources 8 11 10 19 47 1 4 20 69 145
2024 Financial management 4 19 17 24 34 0 2 23 59 85
2024 Procurement 7 12 21 16 41 3 0 19 59 30
2024 Real property 2 12 18 16 50 0 2 14 67 40
2024 Material management 5 25 12 28 30 0 0 30 58 55
2024 Information management 3 15 11 24 46 0 2 18 71 50
2024 Information technology 5 18 19 24 31 0 3 24 56 75
2024 Evaluation 2 7 9 19 64 0 0 9 82 45
2024 Data sciences 0 9 18 23 50 0 0 9 72 10
2024 Policy 7 15 18 19 25 0 17 27 52 30
2024 Project management 3 8 13 19 54 0 3 11 75 75
2024 Other services to the public 2 15 9 17 55 1 1 17 74 105
2024 None of the above 3 10 13 20 50 2 1 13 73 430
2022 Client contact centre 1 8 14 23 50 0 5 10 76 65
2022 Health care practitioners 3 10 11 20 51 3 2 14 74 290
2022 Compliance, inspection and enforcement 1 13 13 13 59 0 2 14 73 65
2022 Communications or public affairs 6 4 15 28 34 14 0 11 71 20
2022 Access to information and privacy 5 9 20 29 34 2 2 14 65 45
2022 Security 2 7 7 17 63 1 2 10 83 490
2022 Science and technology 10 19 13 44 14 0 0 29 58 10
2022 Legal services 4 3 22 22 50 0 0 7 71 25
2022 Administration and operations 4 13 11 21 48 1 2 18 71 490
2022 Human resources 3 12 13 26 41 2 2 16 70 155
2022 Financial management 3 20 8 18 50 0 2 23 69 90
2022 Procurement 8 11 14 13 46 4 4 21 64 45
2022 Real property 0 9 8 26 54 3 0 9 83 35
2022 Material management 6 13 5 17 53 3 2 20 75 75
2022 Information management 9 13 18 14 39 4 3 24 56 45
2022 Information technology 4 13 16 21 41 3 1 18 65 75
2022 Evaluation 2 12 12 22 44 8 0 16 71 45
2022 Policy 4 13 19 32 28 4 0 18 62 30
2022 Project management 6 6 9 22 54 0 3 12 79 85
2022 Other services to the public 3 17 11 16 51 0 2 20 68 115
2022 None of the above 5 13 11 17 52 1 1 19 70 420
2020 Client contact centre 3 16 9 21 49 0 1 19 71 65
2020 Health care practitioners 3 13 14 19 50 1 1 16 69 460
2020 Compliance, inspection and enforcement 3 4 15 26 47 4 2 7 77 85
2020 Communications or public affairs 4 14 10 17 55 0 0 18 73 25
2020 Access to information and privacy 5 40 0 20 31 0 5 47 53 20
2020 Security 3 9 10 19 56 1 1 12 77 725
2020 Science and technology 18 0 0 40 41 0 0 18 82 20
2020 Library services 0 8 0 24 68 0 0 8 92 15
2020 Legal services 3 21 19 28 28 0 0 24 57 30
2020 Administration and operations 4 13 13 22 46 1 1 17 69 730
2020 Human resources 8 11 13 26 38 1 3 20 66 185
2020 Financial management 5 10 13 23 45 1 3 16 70 140
2020 Procurement 4 16 14 35 32 0 0 20 66 60
2020 Real property 2 15 6 27 50 0 0 17 77 40
2020 Material management 7 18 10 18 47 0 0 25 65 95
2020 Information management 4 18 10 18 48 0 1 23 67 70
2020 Information technology 3 12 21 21 42 1 0 14 64 105
2020 Internal audit 7 13 0 19 61 0 0 20 80 15
2020 Evaluation 5 9 7 27 52 0 0 14 79 40
2020 Policy 9 20 17 20 30 0 4 30 52 40
2020 Project management 3 18 18 16 45 0 0 21 61 90
2020 Other services to the public 2 17 12 16 51 0 2 20 68 165
2020 None of the above 4 12 16 17 48 1 2 16 68 680

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 13 12 17 16 4 16 27 73 130
2024 Health care practitioners 29 17 12 10 12 3 17 36 64 545
2024 Intelligence analysts 26 13 20 3 21 6 11 32 68 55
2024 Compliance, inspection and enforcement 29 17 12 7 19 7 8 34 66 145
2024 Communications or public affairs 45 28 6 4 5 1 10 51 49 80
2024 Access to information and privacy 34 14 17 6 5 1 23 45 55 50
2024 Security 22 13 13 13 21 5 14 27 73 1220
2024 Science and technology 18 13 16 28 15 6 4 20 80 25
2024 Library services 27 15 13 9 12 6 18 36 64 20
2024 Legal services 19 19 14 2 9 8 29 30 70 45
2024 Administration and operations 35 18 12 7 9 4 15 43 57 1155
2024 Human resources 33 20 11 10 8 2 17 40 60 430
2024 Financial management 43 20 11 6 6 3 11 50 50 255
2024 Procurement 32 13 13 9 14 4 16 39 61 85
2024 Real property 22 10 18 10 26 0 13 26 74 60
2024 Material management 19 18 19 20 12 2 11 22 78 85
2024 Information management 32 18 9 7 12 6 15 41 59 130
2024 Information technology 35 20 19 3 7 5 11 41 59 230
2024 Internal audit 47 17 7 0 0 6 23 66 34 25
2024 Evaluation 27 21 13 13 11 0 15 32 68 95
2024 Data sciences 44 16 12 0 11 7 11 53 47 35
2024 Policy 25 18 9 4 6 5 33 40 60 80
2024 Project management 33 24 17 6 10 1 8 37 63 200
2024 Other services to the public 31 18 11 9 11 7 13 39 61 285
2024 None of the above 26 17 13 10 16 4 14 31 69 890
2022 Client contact centre 24 16 15 12 14 2 16 155
2022 Health care practitioners 27 15 12 8 13 4 20 575
2022 Federal regulators 34 4 7 5 37 0 13 15
2022 Compliance, inspection and enforcement 24 15 14 22 14 3 8 150
2022 Communications or public affairs 55 11 12 6 7 3 5 50
2022 Access to information and privacy 37 10 14 8 9 3 20 100
2022 Security 22 15 16 11 18 5 13 1390
2022 Science and technology 46 12 23 11 0 0 8 25
2022 Library services 38 4 6 12 17 0 22 15
2022 Legal services 30 23 17 3 16 2 9 45
2022 Administration and operations 33 20 13 10 9 2 13 1195
2022 Human resources 36 19 12 8 9 1 15 415
2022 Financial management 41 18 14 10 7 3 7 235
2022 Procurement 24 22 12 13 18 1 9 85
2022 Real property 21 14 16 22 15 4 9 60
2022 Material management 30 11 20 8 21 2 9 100
2022 Information management 31 22 10 4 8 4 20 160
2022 Information technology 33 27 15 4 9 3 8 225
2022 Internal audit 38 30 4 7 10 0 10 25
2022 Evaluation 13 25 16 15 13 2 16 85
2022 Data sciences 46 17 8 8 5 0 17 25
2022 Policy 45 19 6 5 10 4 11 95
2022 Project management 30 21 19 9 10 2 10 190
2022 Other services to the public 30 15 13 9 17 4 12 285
2022 None of the above 28 17 14 12 13 3 14 880
2020 Client contact centre 26 20 18 12 12 1 11 160
2020 Health care practitioners 32 19 13 11 14 1 11 795
2020 Federal regulators 35 19 5 22 5 0 14 15
2020 Compliance, inspection and enforcement 29 21 18 12 10 1 8 200
2020 Communications or public affairs 36 20 14 9 9 0 11 75
2020 Access to information and privacy 47 10 4 10 23 2 4 50
2020 Security 25 14 16 13 23 2 6 1815
2020 Science and technology 40 11 16 15 13 0 6 30
2020 Library services 30 4 22 0 17 0 27 20
2020 Legal services 26 16 27 11 7 6 7 50
2020 Administration and operations 33 20 17 11 10 1 8 1550
2020 Human resources 41 21 14 9 8 1 7 470
2020 Financial management 36 21 16 9 8 0 8 330
2020 Procurement 32 18 16 14 12 2 6 100
2020 Real property 29 14 14 18 20 2 3 85
2020 Material management 29 19 13 17 16 2 4 145
2020 Information management 35 19 18 12 6 3 7 185
2020 Information technology 33 23 16 8 9 1 9 280
2020 Internal audit 56 7 11 7 11 0 7 25
2020 Evaluation 37 19 11 11 12 0 10 90
2020 Data sciences 58 13 6 12 7 0 5 30
2020 Policy 40 23 12 4 10 4 6 100
2020 Project management 30 24 21 14 8 0 3 195
2020 Other services to the public 32 20 15 10 13 3 6 355
2020 None of the above 30 16 16 12 16 2 8 1355
2019 Client contact centre 23 13 22 13 26 0 3 140
2019 Health care practitioners 26 18 18 12 17 1 8 690
2019 Federal regulators 37 17 16 16 9 5 0 15
2019 Compliance, inspection and enforcement 20 17 14 11 27 1 10 175
2019 Communications or public affairs 30 16 24 14 11 2 3 65
2019 Access to information and privacy 35 11 15 10 10 0 19 55
2019 Security 22 12 16 15 30 1 5 2030
2019 Science and technology 38 26 7 0 18 0 11 25
2019 Library services 7 11 22 12 24 6 17 15
2019 Legal services 20 28 21 8 21 0 2 40
2019 Administration and operations 30 20 17 12 16 1 5 1380
2019 Human resources 35 16 15 12 13 2 7 425
2019 Financial management 32 21 20 10 10 2 6 320
2019 Procurement 21 22 16 17 18 1 6 85
2019 Real property 26 12 14 11 33 1 3 80
2019 Material management 24 12 19 15 24 1 5 150
2019 Information management 28 23 13 13 13 1 8 165
2019 Information technology 27 20 23 10 17 0 2 235
2019 Internal audit 35 8 8 8 31 4 7 25
2019 Evaluation 22 31 17 10 12 1 7 85
2019 Data sciences 18 20 21 20 12 0 9 25
2019 Policy 33 23 19 4 16 0 6 90
2019 Project management 27 12 26 15 16 0 4 175
2019 Other services to the public 28 16 16 12 22 2 3 325
2019 None of the above 26 14 17 14 22 2 6 1365
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