2024 Public Service Employee Survey Results for Employment and Social Development Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 36 3 4 2 0 0 91 6 2690
2024 Non-shift worker 42 42 4 8 3 0 0 84 12 19435
2022 Shift worker 60 33 3 3 1 0 0 93 4 2580
2022 Non-shift worker 53 36 3 6 2 0 0 89 8 18580
2020 Shift worker 55 36 3 5 1 0 0 91 6 1545
2020 Non-shift worker 45 43 3 8 2 0 0 87 9 17425

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 14 3 2 1 0 2 93 4 2695
2024 Non-shift worker 73 15 4 3 2 0 2 90 6 19445

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 16 4 3 1 0 2 92 4 2690
2024 Non-shift worker 69 16 5 5 3 0 2 87 8 19415

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 27 8 7 5 0 2 80 12 2690
2024 Non-shift worker 39 26 9 12 12 0 1 66 25 19410
2022 Shift worker 66 25 5 3 1 0 1 92 4 2575
2022 Non-shift worker 62 25 5 4 3 0 1 89 7 18565
2020 Shift worker 51 33 7 6 2 0 1 85 8 1540
2020 Non-shift worker 47 36 7 7 2 0 1 84 9 17395
2019 Shift worker 44 35 8 9 5 0 0 78 14 820
2019 Non-shift worker 41 36 7 11 5 0 0 77 16 14910

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 37 8 6 3 0 0 83 9 2690
2024 Non-shift worker 32 40 11 12 5 0 0 72 17 19415
2022 Shift worker 45 39 8 6 2 0 0 84 8 2575
2022 Non-shift worker 37 40 9 10 4 0 0 77 14 18565
2020 Shift worker 40 40 8 9 3 0 0 80 12 1530
2020 Non-shift worker 36 40 10 10 3 0 1 76 14 17335
2019 Shift worker 35 42 9 11 4 0 0 76 15 820
2019 Non-shift worker 28 42 11 14 5 0 0 70 19 14870

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 32 7 4 3 0 0 86 7 2690
2024 Non-shift worker 42 34 10 8 5 0 0 77 14 19405
2022 Shift worker 60 30 5 3 1 0 0 91 4 2575
2022 Non-shift worker 56 30 6 4 2 0 1 87 6 18550
2020 Shift worker 54 30 7 5 2 0 1 85 7 1530
2020 Non-shift worker 49 35 8 6 2 0 0 84 8 17285
2019 Shift worker 47 35 8 8 3 0 0 82 11 815
2019 Non-shift worker 44 37 9 7 3 0 0 81 10 14805

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 28 12 6 5 0 1 77 11 2690
2024 Non-shift worker 38 30 11 11 10 0 0 68 21 19430
2022 Shift worker 55 29 9 4 2 0 0 85 6 2575
2022 Non-shift worker 51 30 9 6 4 0 0 81 11 18580
2020 Shift worker 49 29 12 6 3 0 1 79 9 1540
2020 Non-shift worker 47 31 10 7 4 0 0 79 11 17360
2019 Shift worker 46 31 11 6 4 1 1 79 10 820
2019 Non-shift worker 43 32 10 8 5 0 0 76 14 14890

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 36 11 5 4 0 0 80 8 2690
2024 Non-shift worker 35 37 13 8 6 0 0 73 14 19430
2022 Shift worker 46 35 11 4 3 0 0 82 7 2575
2022 Non-shift worker 42 37 11 6 4 0 0 79 10 18580
2020 Shift worker 45 37 11 5 3 0 0 82 7 1540
2020 Non-shift worker 41 38 11 7 3 0 0 79 10 17415
2019 Shift worker 36 38 14 6 6 0 0 74 12 820
2019 Non-shift worker 35 39 12 8 5 0 0 75 13 14905

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 32 14 8 5 0 0 73 13 2690
2024 Non-shift worker 32 33 16 10 9 0 0 65 19 19450
2022 Shift worker 43 32 15 6 4 0 0 75 10 2575
2022 Non-shift worker 38 33 14 9 6 0 0 71 15 18590
2020 Shift worker 34 34 18 8 4 1 1 69 13 1545
2020 Non-shift worker 33 35 15 10 6 0 1 69 16 17410
2019 Shift worker 28 38 16 10 6 0 0 67 17 820
2019 Non-shift worker 27 36 15 13 8 0 0 64 21 14910

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 37 6 3 1 0 0 90 4 2690
2024 Non-shift worker 41 40 8 7 4 0 0 81 11 19440
2022 Shift worker 50 38 7 4 1 0 0 88 5 2575
2022 Non-shift worker 43 39 8 7 3 0 0 83 9 18570
2020 Shift worker 45 39 8 6 1 0 0 85 7 1540
2020 Non-shift worker 38 40 10 9 3 0 0 78 12 17310
2019 Shift worker 40 43 10 6 1 0 0 83 7 815
2019 Non-shift worker 34 42 11 9 3 0 0 76 12 14835

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 33 7 3 1 0 0 89 4 2680
2024 Non-shift worker 47 37 8 5 3 0 0 84 7 19410
2022 Shift worker 55 35 6 3 1 0 0 90 4 2565
2022 Non-shift worker 53 35 7 4 2 0 0 88 5 18550
2020 Shift worker 53 35 7 4 1 0 0 88 5 1535
2020 Non-shift worker 50 36 8 4 2 0 0 86 6 17325
2019 Shift worker 47 39 9 3 2 0 0 86 5 820
2019 Non-shift worker 44 39 9 5 2 0 0 84 7 14830

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 35 15 6 4 0 0 75 10 2690
2024 Non-shift worker 33 34 14 10 8 0 0 68 18 19440
2022 Shift worker 41 36 14 6 3 0 0 77 8 2575
2022 Non-shift worker 39 34 12 8 6 0 0 74 14 18570
2020 Shift worker 38 35 14 8 4 0 0 74 12 1540
2020 Non-shift worker 36 36 14 9 5 0 0 72 14 17360
2019 Shift worker 31 37 17 9 6 0 0 69 14 820
2019 Non-shift worker 31 36 15 11 8 0 0 66 19 14875

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 28 9 3 1 0 0 87 4 2690
2024 Non-shift worker 50 32 11 4 3 0 0 82 7 19415
2022 Shift worker 56 32 9 2 1 0 0 88 3 2570
2022 Non-shift worker 54 31 10 3 2 0 0 85 5 18575
2020 Shift worker 55 31 9 3 2 0 0 86 5 1525
2020 Non-shift worker 55 31 9 3 2 0 0 86 5 17260
2019 Shift worker 45 37 12 4 2 0 0 82 6 820
2019 Non-shift worker 50 33 11 4 2 0 0 84 6 14815

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 28 19 12 9 1 2 59 22 2685
2024 Non-shift worker 27 32 16 13 12 0 1 59 25 19420
2022 Shift worker 30 31 20 10 7 1 1 62 17 2570
2022 Non-shift worker 32 33 15 11 8 0 1 66 19 18560
2020 Shift worker 26 30 21 13 7 1 2 58 21 1540
2020 Non-shift worker 30 33 16 12 7 1 1 64 19 17315
2019 Shift worker 24 32 20 13 9 0 1 57 22 820
2019 Non-shift worker 27 35 16 13 9 0 0 62 22 14825

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 30 20 9 6 0 1 65 15 2695
2024 Non-shift worker 33 31 17 10 9 0 1 64 19 19425
2022 Shift worker 35 30 19 9 6 0 1 66 15 2575
2022 Non-shift worker 37 31 15 9 6 0 1 69 15 18565
2020 Shift worker 29 28 22 12 7 1 2 58 19 1540
2020 Non-shift worker 34 31 17 10 6 0 1 66 16 17375
2019 Shift worker 28 31 19 12 9 0 1 59 21 825
2019 Non-shift worker 30 32 17 12 8 0 0 63 20 14880

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 36 11 5 2 0 0 83 7 2690
2024 Non-shift worker 37 36 13 8 5 0 0 73 14 19435
2022 Shift worker 46 37 10 4 2 0 0 84 6 2575
2022 Non-shift worker 42 36 11 7 4 0 0 78 11 18575
2020 Shift worker 43 37 11 7 2 0 0 81 9 1530
2020 Non-shift worker 38 40 11 7 3 0 0 78 11 17285
2019 Shift worker 35 44 12 6 3 0 0 79 9 820
2019 Non-shift worker 32 41 13 9 4 0 0 74 14 14730

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 32 10 4 2 0 0 84 6 2695
2024 Non-shift worker 40 36 12 7 5 0 0 76 11 19445
2022 Shift worker 49 35 9 4 2 0 0 85 6 2575
2022 Non-shift worker 45 35 11 6 3 0 0 80 9 18585
2020 Shift worker 50 33 10 3 3 0 0 84 6 1540
2020 Non-shift worker 46 36 9 6 3 0 0 82 8 17415
2019 Shift worker 40 39 12 5 4 0 0 79 9 820
2019 Non-shift worker 40 38 11 6 4 0 0 78 10 14910

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 29 8 3 1 0 2 88 4 2695
2024 Non-shift worker 43 30 15 6 3 0 2 75 10 19450
2022 Shift worker 52 31 10 3 1 0 3 86 4 2575
2022 Non-shift worker 42 31 16 6 4 0 2 74 10 18595
2020 Shift worker 52 31 11 2 2 1 2 85 4 1540
2020 Non-shift worker 40 31 17 7 4 1 1 72 11 17310
2019 Shift worker 53 31 9 3 2 0 2 86 4 820
2019 Non-shift worker 42 30 16 6 4 0 2 73 10 14795

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 19 28 20 16 2 8 40 29 2685
2024 Non-shift worker 12 24 32 17 10 1 4 28 38 19390
2022 Shift worker 6 17 29 20 17 3 8 42 26 2570
2022 Non-shift worker 10 22 32 18 12 1 4 32 34 18540
2020 Shift worker 8 20 28 22 15 3 3 40 30 1540
2020 Non-shift worker 12 25 33 17 10 1 2 28 38 17390
2019 Shift worker 6 17 32 25 15 2 3 42 25 815
2019 Non-shift worker 10 24 35 19 9 1 2 29 35 14900

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 15 25 19 17 4 13 42 28 2685
2024 Non-shift worker 13 20 27 18 11 2 9 33 37 19365
2022 Shift worker 7 17 26 18 16 4 12 41 29 2565
2022 Non-shift worker 11 19 28 20 13 2 8 37 32 18525
2020 Shift worker 8 16 25 20 20 6 6 45 27 1535
2020 Non-shift worker 12 18 28 20 14 4 5 37 33 17325
2019 Shift worker 11 18 25 21 14 4 6 39 32 815
2019 Non-shift worker 14 22 28 18 11 3 4 31 38 14860

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 9 19 23 25 3 15 59 18 2680
2024 Non-shift worker 10 14 27 24 16 1 7 44 26 19365
2022 Shift worker 5 10 20 23 26 2 13 58 18 2570
2022 Non-shift worker 8 14 27 25 18 2 6 46 24 18515
2020 Shift worker 4 8 18 27 31 3 8 66 14 1530
2020 Non-shift worker 8 14 29 25 18 2 4 46 23 17300
2019 Shift worker 6 10 23 28 23 2 8 57 17 810
2019 Non-shift worker 9 16 29 25 16 1 4 43 26 14815

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 10 19 22 27 2 14 59 18 2675
2024 Non-shift worker 11 17 25 20 17 2 8 41 31 19385
2022 Shift worker 4 9 17 22 31 3 15 64 15 2565
2022 Non-shift worker 9 15 24 21 21 2 8 47 27 18525
2020 Shift worker 4 9 17 26 34 4 7 67 15 1535
2020 Non-shift worker 8 16 25 24 20 2 4 47 26 17340
2019 Shift worker 7 11 22 26 23 4 7 55 21 815
2019 Non-shift worker 12 19 27 21 15 2 4 38 33 14865

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 12 17 17 20 17 11 51 25 2685
2024 Non-shift worker 8 13 21 23 19 8 9 50 25 19375
2022 Shift worker 7 14 18 14 19 16 12 45 29 2570
2022 Non-shift worker 9 15 22 20 18 8 8 45 29 18545
2020 Shift worker 7 13 19 19 24 14 5 53 24 1535
2020 Non-shift worker 7 13 22 24 21 7 4 51 23 17275
2019 Shift worker 13 15 21 21 19 7 4 45 31 820
2019 Non-shift worker 11 19 26 22 15 4 3 40 32 14825

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 14 28 17 19 5 9 42 26 2690
2024 Non-shift worker 15 21 30 15 11 3 5 28 39 19400
2022 Shift worker 8 15 27 16 19 6 9 41 27 2560
2022 Non-shift worker 13 20 30 16 13 3 4 32 35 18550
2020 Shift worker 8 16 29 19 20 5 3 43 26 1535
2020 Non-shift worker 12 20 32 18 12 3 2 32 35 17325
2019 Shift worker 9 17 31 21 15 4 3 38 28 815
2019 Non-shift worker 15 23 31 16 10 2 2 27 40 14860

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 14 28 23 21 2 6 48 22 2690
2024 Non-shift worker 8 15 32 25 16 1 3 42 24 19420
2022 Shift worker 4 12 27 24 23 2 7 52 18 2575
2022 Non-shift worker 6 14 33 25 18 1 3 45 20 18560
2020 Shift worker 5 15 33 26 19 1 2 46 21 1540
2020 Non-shift worker 7 18 38 24 12 1 1 37 25 17375
2019 Shift worker 9 18 33 22 14 1 3 37 28 815
2019 Non-shift worker 11 21 35 21 10 1 1 32 33 14890
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 29 15 5 3 8 7 74 9 2685
2024 Non-shift worker 27 29 17 7 5 8 6 65 14 19425
2022 Shift worker 37 27 14 3 2 9 8 77 6 2570
2022 Non-shift worker 32 27 16 5 4 9 7 70 10 18555
2020 Shift worker 32 25 17 5 2 11 8 71 9 1540
2020 Non-shift worker 29 28 18 7 4 9 6 67 12 17395
2019 Shift worker 34 28 16 6 4 7 5 71 11 820
2019 Non-shift worker 28 29 16 9 7 7 4 64 18 14885

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 25 6 3 2 1 0 89 5 2690
2024 Non-shift worker 54 26 8 6 4 2 0 82 10 19425
2022 Shift worker 65 24 6 2 1 2 1 90 4 2575
2022 Non-shift worker 59 25 7 4 3 2 0 85 8 18555
2020 Shift worker 59 23 7 4 2 3 1 86 6 1535
2020 Non-shift worker 53 27 8 6 4 2 0 82 10 17375
2019 Shift worker 56 27 8 4 3 1 0 85 7 815
2019 Non-shift worker 47 29 9 8 6 1 0 77 14 14870

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 26 5 2 1 0 0 92 3 2695
2024 Non-shift worker 58 29 6 4 2 0 0 87 7 19430
2022 Shift worker 70 23 4 1 1 1 0 94 2 2575
2022 Non-shift worker 64 26 4 3 1 1 0 91 5 18560
2020 Shift worker 64 25 5 3 1 1 1 91 4 1530
2020 Non-shift worker 58 29 5 4 2 1 0 89 6 17320
2019 Shift worker 59 28 5 4 2 0 0 88 7 820
2019 Non-shift worker 49 33 7 7 3 0 0 83 10 14865

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 30 12 2 1 3 1 84 4 2690
2024 Non-shift worker 46 33 12 4 3 2 1 81 7 19435
2022 Shift worker 51 30 11 2 1 3 2 85 3 2575
2022 Non-shift worker 51 30 10 3 2 3 1 84 5 18565
2020 Shift worker 46 28 14 4 1 4 3 80 6 1530
2020 Non-shift worker 46 33 12 4 2 3 1 82 6 17270
2019 Shift worker 42 33 15 3 2 3 2 78 6 820
2019 Non-shift worker 40 35 14 5 3 2 1 78 8 14900

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 25 14 6 6 9 6 69 14 2695
2024 Non-shift worker 37 24 13 6 6 8 5 71 14 19440
2022 Shift worker 40 24 12 4 5 10 6 76 11 2575
2022 Non-shift worker 44 24 11 5 4 7 5 77 11 18575

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 26 14 5 5 9 6 71 13 2690
2024 Non-shift worker 36 25 14 7 5 8 5 70 14 19430
2022 Shift worker 41 25 12 4 5 8 6 76 10 2575
2022 Non-shift worker 42 24 12 5 4 7 5 76 11 18585
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 23 16 4 3 3 18 71 9 2690
2024 Non-shift worker 41 25 14 4 4 1 10 75 9 19430
2022 Shift worker 35 23 16 3 2 3 18 73 7 2575
2022 Non-shift worker 43 24 14 4 3 2 10 76 8 18575
2020 Shift worker 33 24 19 4 3 3 14 68 9 1540
2020 Non-shift worker 43 23 16 5 3 2 8 74 9 17375
2019 Shift worker 38 22 18 5 4 2 12 69 10 820
2019 Non-shift worker 40 25 17 5 4 2 7 71 11 14900

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 30 7 4 2 0 1 86 6 2690
2024 Non-shift worker 50 30 9 6 4 0 0 81 10 19430
2022 Shift worker 53 30 8 5 2 1 1 85 7 2575
2022 Non-shift worker 50 31 9 6 4 0 1 81 10 18575
2020 Shift worker 48 31 11 5 3 1 1 81 8 1540
2020 Non-shift worker 46 30 12 7 4 1 1 77 11 17365
2019 Shift worker 45 31 11 6 4 1 1 78 10 815
2019 Non-shift worker 41 32 12 8 5 1 1 74 13 14895

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 24 10 3 3 2 1 84 6 2690
2024 Non-shift worker 55 24 10 5 4 1 1 80 9 19420
2022 Shift worker 58 24 10 3 2 2 1 84 6 2570
2022 Non-shift worker 56 23 10 4 3 2 1 81 8 18575
2020 Shift worker 49 26 14 3 2 3 2 80 6 1535
2020 Non-shift worker 51 24 12 5 4 2 2 78 9 17355

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 27 7 3 2 0 1 88 5 2680
2024 Non-shift worker 54 29 8 5 3 0 1 84 8 19405
2022 Shift worker 58 30 6 3 1 1 1 89 4 2565
2022 Non-shift worker 54 28 8 5 3 1 1 84 8 18545
2020 Shift worker 53 29 10 4 2 1 1 83 7 1535
2020 Non-shift worker 50 30 10 6 3 1 1 81 9 17390
2019 Shift worker 54 30 9 4 2 1 1 84 7 815
2019 Non-shift worker 47 31 10 7 4 1 0 79 11 14855

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 18 8 4 5 6 14 79 11 2695
2024 Non-shift worker 54 20 7 4 5 3 7 82 10 19435
2022 Shift worker 50 20 8 3 3 6 10 83 8 2575
2022 Non-shift worker 58 19 7 3 4 3 6 85 7 18580

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 25 8 3 2 0 0 87 5 2695
2024 Non-shift worker 58 24 8 5 4 0 0 83 8 19435
2022 Shift worker 61 25 8 3 2 1 0 87 5 2575
2022 Non-shift worker 60 24 8 4 3 0 0 85 8 18580
2020 Shift worker 56 28 9 4 2 1 1 85 6 1545
2020 Non-shift worker 57 25 9 5 3 0 0 83 8 17425
2019 Shift worker 55 30 9 4 2 0 0 86 6 820
2019 Non-shift worker 52 28 9 6 4 0 0 81 10 14920

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 83 11 2 1 1 0 2 96 1 2695
2024 Non-shift worker 84 9 2 1 1 0 3 95 2 19440
2022 Shift worker 82 11 2 1 1 0 2 96 1 2580
2022 Non-shift worker 84 9 2 1 1 0 3 96 2 18585
2019 Shift worker 81 12 2 0 2 0 3 96 2 820
2019 Non-shift worker 81 10 3 1 1 0 3 94 3 14830
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 25 11 4 3 11 1 81 7 2695
2024 Non-shift worker 36 26 14 6 6 11 0 70 14 19430
2022 Shift worker 50 25 10 2 2 11 1 85 4 2575
2022 Non-shift worker 43 25 12 5 4 11 1 77 10 18585
2020 Shift worker 48 24 9 3 1 13 1 84 5 1540
2020 Non-shift worker 41 26 12 5 3 11 0 77 9 17415
2019 Shift worker 40 33 11 4 4 9 0 80 9 820
2019 Non-shift worker 33 31 15 7 5 8 0 70 14 14905

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 26 15 5 5 5 1 73 11 2695
2024 Non-shift worker 30 27 17 11 10 4 0 60 22 19435
2022 Shift worker 47 26 14 3 3 5 1 78 6 2575
2022 Non-shift worker 37 29 15 8 6 5 0 69 15 18575
2020 Shift worker 47 28 11 5 2 6 1 81 7 1535
2020 Non-shift worker 40 30 14 7 4 4 0 73 12 17375
2019 Shift worker 41 31 14 6 4 4 0 75 10 820
2019 Non-shift worker 30 32 17 10 7 3 0 64 18 14865

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 24 18 7 7 9 1 65 16 2695
2024 Non-shift worker 23 24 18 14 12 7 0 51 29 19425
2022 Shift worker 37 27 17 6 4 9 1 71 11 2575
2022 Non-shift worker 28 27 17 11 8 8 0 60 21 18575
2020 Shift worker 38 29 14 6 2 10 1 75 9 1535
2020 Non-shift worker 30 31 17 10 5 7 0 65 17 17345
2019 Shift worker 32 31 16 8 5 8 0 69 14 815
2019 Non-shift worker 21 30 20 13 8 7 0 55 23 14850

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 15 8 6 4 0 70 15 2690
2024 Non-shift worker 23 28 16 15 14 4 0 53 30 19435
2022 Shift worker 40 31 15 6 4 4 0 74 11 2575
2022 Non-shift worker 29 31 15 12 9 4 0 63 22 18580
2020 Shift worker 39 32 12 9 4 4 0 75 13 1540
2020 Non-shift worker 28 34 16 12 7 4 0 64 20 17405
2019 Shift worker 32 36 15 8 6 4 0 70 15 820
2019 Non-shift worker 21 32 19 15 10 3 0 55 26 14895

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 15 7 2 3 11 4 85 6 2695
2024 Non-shift worker 45 19 10 5 4 13 5 77 10 19445
2022 Shift worker 56 16 6 3 2 13 4 87 6 2580
2022 Non-shift worker 45 19 9 4 3 15 5 79 9 18585
2020 Shift worker 52 12 8 4 3 16 4 81 9 1545
2020 Non-shift worker 44 17 9 4 4 16 5 78 10 17410
2019 Shift worker 50 15 7 5 6 14 4 79 13 820
2019 Non-shift worker 41 17 10 6 6 16 5 73 14 14920
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 38 14 6 3 2 0 78 9 2690
2024 Non-shift worker 26 39 17 10 6 1 0 66 16 19435
2022 Shift worker 42 38 12 4 2 2 0 82 6 2570
2022 Non-shift worker 31 41 14 8 4 1 0 74 11 18565
2020 Shift worker 41 40 12 4 1 2 0 83 5 1540
2020 Non-shift worker 33 42 15 6 2 2 0 76 9 17400
2019 Shift worker 36 41 14 6 2 1 0 78 7 820
2019 Non-shift worker 27 44 17 8 3 1 0 72 11 14900

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 33 19 11 7 3 0 62 18 2695
2024 Non-shift worker 16 29 19 19 15 2 0 46 35 19435
2022 Shift worker 32 36 15 9 5 3 1 71 14 2575
2022 Non-shift worker 21 35 17 15 9 2 0 58 25 18560
2020 Shift worker 34 37 15 7 3 4 0 74 10 1525
2020 Non-shift worker 24 38 17 13 5 3 0 65 18 17285
2019 Shift worker 25 37 19 9 5 4 0 65 15 815
2019 Non-shift worker 16 36 21 17 8 3 0 53 25 14835

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 35 12 7 5 3 1 75 12 2690
2024 Non-shift worker 30 36 13 9 6 3 1 70 16 19420
2022 Shift worker 40 34 11 6 3 4 1 78 10 2575
2022 Non-shift worker 35 36 12 8 4 4 1 75 13 18560
2020 Shift worker 40 34 11 7 3 3 1 78 11 1535
2020 Non-shift worker 38 37 12 7 3 3 1 78 10 17365
2019 Shift worker 38 36 10 8 4 2 1 77 13 820
2019 Non-shift worker 34 38 13 8 4 2 1 74 12 14885

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 35 11 3 2 2 0 84 5 2690
2024 Non-shift worker 34 36 17 6 5 2 0 72 11 19420
2022 Shift worker 49 35 11 2 2 2 0 85 4 2575
2022 Non-shift worker 41 36 14 5 3 2 0 78 8 18555
2020 Shift worker 49 34 10 3 1 2 1 85 5 1540
2020 Non-shift worker 41 36 14 4 2 2 0 79 7 17340
2019 Shift worker 41 41 10 4 3 1 0 83 7 820
2019 Non-shift worker 35 37 16 6 3 1 0 74 10 14860

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 25 18 7 7 12 2 63 16 2690
2024 Non-shift worker 22 24 17 12 12 11 2 52 28 19430
2022 Shift worker 33 27 14 6 4 12 3 71 12 2575
2022 Non-shift worker 26 24 17 10 9 12 3 59 21 18570
2020 Shift worker 35 27 14 7 5 10 2 70 14 1540
2020 Non-shift worker 26 24 18 10 8 10 2 58 22 17360
2019 Shift worker 29 26 15 9 7 11 3 64 18 820
2019 Non-shift worker 20 24 19 13 12 9 2 50 28 14895

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 31 15 7 5 3 0 71 13 2690
2024 Non-shift worker 26 32 17 12 10 3 0 59 23 19450
2022 Shift worker 40 34 12 6 4 3 0 77 10 2575
2022 Non-shift worker 33 33 14 10 7 3 0 68 17 18575
2020 Shift worker 37 31 15 8 4 5 0 72 13 1530
2020 Non-shift worker 30 33 16 10 7 4 0 66 17 17355
2019 Shift worker 32 32 19 8 7 3 0 66 15 815
2019 Non-shift worker 24 32 17 13 10 3 0 58 24 14880

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 20 14 4 5 1 7 52 48 2690
2024 Non-shift worker 42 22 14 7 8 2 6 45 55 19425
2022 Shift worker 52 22 11 4 3 1 7 2575
2022 Non-shift worker 50 23 11 5 4 1 5 18575
2020 Shift worker 53 19 13 5 4 1 7 1545
2020 Non-shift worker 51 22 13 6 4 1 4 17420
2019 Shift worker 51 20 15 4 4 1 4 820
2019 Non-shift worker 48 24 14 6 4 1 4 14895

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 9 6 5 5 4 16 69 31 2690
2024 Non-shift worker 51 9 6 4 7 3 19 66 34 19430

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 9 5 2 2 5 9 80 20 2690
2024 Non-shift worker 66 9 5 2 3 5 8 77 23 19425
2022 Shift worker 76 6 3 1 2 4 8 2575
2022 Non-shift worker 74 7 4 2 2 5 6 18565
2020 Shift worker 76 7 3 2 1 3 7 1540
2020 Non-shift worker 75 8 4 2 2 4 4 17340
2019 Shift worker 74 9 5 3 1 4 4 815
2019 Non-shift worker 71 9 5 2 3 5 5 14845

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 9 4 2 2 3 12 80 20 2690
2024 Non-shift worker 66 8 4 2 3 3 14 80 20 19430

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 12 7 3 4 3 10 70 30 2690
2024 Non-shift worker 56 12 8 4 6 3 11 65 35 19435

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 31 15 11 10 5 2 62 23 2690
2024 Non-shift worker 22 31 13 14 15 3 2 55 31 19440
2022 Shift worker 34 33 13 7 5 6 1 73 13 2575
2022 Non-shift worker 29 33 12 11 10 3 2 65 23 18570
2020 Shift worker 35 29 13 9 7 6 2 69 17 1545
2020 Non-shift worker 29 29 14 12 11 4 2 61 24 17410
2019 Shift worker 29 27 17 9 12 4 1 59 22 820
2019 Non-shift worker 23 28 15 14 16 3 2 54 31 14910

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 30 22 9 6 9 1 59 16 2690
2024 Non-shift worker 20 33 20 11 8 6 1 57 21 19430
2022 Shift worker 27 32 20 8 4 8 1 65 13 2570
2022 Non-shift worker 26 35 17 10 6 5 1 65 17 18570
2020 Shift worker 22 36 19 8 4 10 1 65 14 1540
2020 Non-shift worker 23 38 19 10 4 6 1 65 15 17365
2019 Shift worker 19 35 22 12 6 5 1 57 19 820
2019 Non-shift worker 19 38 21 12 6 4 1 60 19 14890

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 32 12 4 3 3 0 81 7 2690
2024 Non-shift worker 35 34 14 8 6 3 0 71 15 19435
2022 Shift worker 51 33 8 3 2 3 0 86 5 2570
2022 Non-shift worker 43 34 11 5 4 2 0 79 10 18570
2020 Shift worker 48 34 8 4 2 3 1 85 6 1530
2020 Non-shift worker 42 36 11 6 3 2 0 80 9 17320
2019 Shift worker 45 36 10 5 3 1 0 82 8 815
2019 Non-shift worker 37 38 13 7 4 2 0 76 11 14845

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 32 9 2 1 4 1 86 4 2690
2024 Non-shift worker 40 33 12 5 3 7 1 78 9 19430
2022 Shift worker 53 30 9 2 1 5 0 88 3 2575
2022 Non-shift worker 45 33 10 3 2 6 1 84 6 18565
2020 Shift worker 50 30 9 3 1 5 1 86 5 1540
2020 Non-shift worker 45 33 12 4 2 4 1 81 6 17335
2019 Shift worker 49 32 10 4 2 3 0 83 7 820
2019 Non-shift worker 44 34 12 4 3 3 1 81 6 14855

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 12 4 2 13 2 78 7 2690
2024 Non-shift worker 34 23 17 5 3 17 1 69 10 19445
2022 Shift worker 47 22 12 3 1 12 1 80 6 2575
2022 Non-shift worker 37 25 17 5 2 13 1 72 8 18575
2020 Shift worker 45 29 10 4 2 7 2 82 6 1540
2020 Non-shift worker 40 31 15 4 2 7 1 77 7 17410

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 29 10 5 3 6 3 80 9 2680
2024 Non-shift worker 39 29 10 6 5 7 4 76 12 19405
2022 Shift worker 51 27 8 3 2 6 3 85 6 2570
2022 Non-shift worker 46 28 9 5 4 6 3 81 10 18550
2020 Shift worker 49 30 8 4 3 4 2 84 7 1535
2020 Non-shift worker 46 30 10 5 3 4 2 80 9 17335

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 6 13 7 31 6 31 61 19 2685
2024 Non-shift worker 5 6 13 6 35 7 29 64 17 19390
2022 Shift worker 6 5 9 6 36 7 33 69 17 2580
2022 Non-shift worker 4 5 12 6 40 6 28 69 14 18550

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 17 17 2 2 34 7 64 7 2685
2024 Non-shift worker 13 15 21 4 4 37 6 50 13 19420
2022 Shift worker 20 18 15 1 1 38 6 67 5 2580
2022 Non-shift worker 15 17 20 3 2 38 5 55 9 18565

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 29 5 3 1 0 0 90 4 2695
2024 Non-shift worker 47 33 8 6 4 0 0 81 11 19440
2022 Shift worker 66 27 4 2 1 0 0 93 3 2580
2022 Non-shift worker 56 31 6 4 3 0 0 87 7 18580
2020 Shift worker 64 27 5 2 1 0 0 92 3 1540
2020 Non-shift worker 58 30 7 3 2 0 0 88 5 17365
2019 Shift worker 60 30 6 2 2 0 0 89 4 820
2019 Non-shift worker 50 34 9 4 3 0 0 84 7 14895

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 30 10 4 3 1 0 83 7 2695
2024 Non-shift worker 39 31 14 9 7 1 0 70 16 19425
2022 Shift worker 58 28 8 3 2 1 0 86 6 2575
2022 Non-shift worker 48 30 11 6 5 1 0 78 11 18575
2020 Shift worker 59 27 8 3 2 1 0 86 5 1540
2020 Non-shift worker 49 30 12 5 4 1 0 79 9 17335
2019 Shift worker 50 28 13 4 6 0 0 78 9 815
2019 Non-shift worker 38 32 15 8 6 1 0 71 14 14875

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 32 11 5 3 0 0 82 8 2695
2024 Non-shift worker 36 33 13 10 7 0 0 70 17 19420
2022 Shift worker 54 29 9 4 2 1 0 85 7 2575
2022 Non-shift worker 45 32 11 7 5 0 0 77 12 18565
2020 Shift worker 54 31 9 4 2 1 0 86 5 1525
2020 Non-shift worker 46 33 11 6 3 0 0 79 9 17245
2019 Shift worker 47 31 12 5 4 0 0 78 10 815
2019 Non-shift worker 36 35 15 9 6 0 0 71 14 14810
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 24 18 9 7 6 0 64 17 2695
2024 Non-shift worker 30 23 19 12 11 5 0 57 24 19430
2022 Shift worker 37 22 21 8 6 6 1 63 15 2575
2022 Non-shift worker 35 23 18 10 8 5 0 61 20 18575
2020 Shift worker 35 25 20 8 5 6 0 65 14 1545
2020 Non-shift worker 35 24 19 10 7 4 0 62 18 17390
2019 Shift worker 33 23 19 11 10 4 0 59 22 820
2019 Non-shift worker 30 23 19 13 11 4 0 56 25 14915

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 43 34 22 2695
2024 Non-shift worker 41 30 30 19450
2022 Shift worker 47 30 23 2575
2022 Non-shift worker 42 29 29 18585
2020 Shift worker 25 38 37 1545
2020 Non-shift worker 26 38 36 17440
2019 Shift worker 30 31 39 825
2019 Non-shift worker 31 33 36 14945

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 2 62 23 3 5 4 1150
2024 Non-shift worker 10 48 28 6 3 6 7820
2022 Shift worker 1 64 21 2 7 5 1195
2022 Non-shift worker 9 50 26 4 4 6 7640
2020 Shift worker 2 49 26 4 14 4 370
2020 Non-shift worker 12 45 32 3 3 5 4595
2019 Shift worker 4 39 32 4 14 6 245
2019 Non-shift worker 12 36 37 5 4 6 4675
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 2690
2024 Non-shift worker 10 90 19435
2022 Shift worker 6 94 2575
2022 Non-shift worker 9 91 18580
2020 Shift worker 7 93 1545
2020 Non-shift worker 9 91 17430
2019 Shift worker 11 89 820
2019 Non-shift worker 13 87 14915

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 175
2024 Non-shift worker 39 61 1975
2022 Shift worker 38 62 160
2022 Non-shift worker 41 59 1615
2020 Shift worker 55 45 105
2020 Non-shift worker 44 56 1585
2019 Shift worker 59 41 90
2019 Non-shift worker 51 49 1955

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 175
2024 Non-shift worker 58 42 1975
2022 Shift worker 43 57 160
2022 Non-shift worker 56 44 1615
2020 Shift worker 47 53 105
2020 Non-shift worker 61 39 1585
2019 Shift worker 38 62 90
2019 Non-shift worker 57 43 1955

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 1975
2022 Shift worker 2 98 160
2022 Non-shift worker 6 94 1615

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 175
2024 Non-shift worker 0 100 1975
2022 Shift worker 2 98 160
2022 Non-shift worker 0 100 1615

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 175
2024 Non-shift worker 6 94 1975
2022 Shift worker 2 98 160
2022 Non-shift worker 6 94 1615
2020 Shift worker 7 93 105
2020 Non-shift worker 5 95 1585

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 24 76 175
2024 Non-shift worker 14 86 1975
2022 Shift worker 26 74 160
2022 Non-shift worker 17 83 1615
2020 Shift worker 25 75 105
2020 Non-shift worker 12 88 1585
2019 Shift worker 26 74 90
2019 Non-shift worker 13 87 1955

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 175
2024 Non-shift worker 5 95 1975
2022 Shift worker 6 94 160
2022 Non-shift worker 6 94 1615
2020 Shift worker 11 89 105
2020 Non-shift worker 4 96 1585

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 37 63 175
2024 Non-shift worker 37 63 1975
2022 Shift worker 39 61 160
2022 Non-shift worker 37 63 1620
2020 Shift worker 40 60 105
2020 Non-shift worker 39 61 1585
2019 Shift worker 43 57 85
2019 Non-shift worker 39 61 1940

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 175
2024 Non-shift worker 39 61 1975
2022 Shift worker 31 69 160
2022 Non-shift worker 40 60 1620
2020 Shift worker 28 72 105
2020 Non-shift worker 38 62 1585
2019 Shift worker 35 65 85
2019 Non-shift worker 38 62 1940

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 175
2024 Non-shift worker 42 58 1975
2022 Shift worker 26 74 160
2022 Non-shift worker 41 59 1620
2020 Shift worker 41 59 105
2020 Non-shift worker 45 55 1585
2019 Shift worker 40 60 85
2019 Non-shift worker 44 56 1940

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 175
2024 Non-shift worker 42 58 1975
2022 Shift worker 33 67 160
2022 Non-shift worker 38 62 1620
2020 Shift worker 42 58 105
2020 Non-shift worker 42 58 1585
2019 Shift worker 36 64 85
2019 Non-shift worker 40 60 1940

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 175
2024 Non-shift worker 28 72 1975
2022 Shift worker 14 86 160
2022 Non-shift worker 25 75 1620
2020 Shift worker 22 78 105
2020 Non-shift worker 30 70 1585
2019 Shift worker 23 77 85
2019 Non-shift worker 25 75 1940

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 175
2024 Non-shift worker 53 47 1975
2022 Shift worker 57 43 160
2022 Non-shift worker 54 46 1620
2020 Shift worker 54 46 105
2020 Non-shift worker 54 46 1585
2019 Shift worker 57 43 85
2019 Non-shift worker 55 45 1940

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 33 67 175
2024 Non-shift worker 34 66 1975
2022 Shift worker 30 70 160
2022 Non-shift worker 33 67 1620
2020 Shift worker 33 67 105
2020 Non-shift worker 34 66 1585
2019 Shift worker 38 62 85
2019 Non-shift worker 34 66 1940

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 1975
2022 Shift worker 1 99 160
2022 Non-shift worker 1 99 1620

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 175
2024 Non-shift worker 7 93 1975
2022 Shift worker 12 88 160
2022 Non-shift worker 5 95 1620
2020 Shift worker 14 86 105
2020 Non-shift worker 6 94 1585
2019 Shift worker 10 90 85
2019 Non-shift worker 9 91 1940

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 175
2024 Non-shift worker 11 89 1975
2022 Shift worker 12 88 160
2022 Non-shift worker 12 88 1620
2020 Shift worker 15 85 105
2020 Non-shift worker 11 89 1585
2019 Shift worker 10 90 85
2019 Non-shift worker 11 89 1940

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 175
2024 Non-shift worker 53 47 1975
2022 Shift worker 36 64 160
2022 Non-shift worker 49 51 1620
2020 Shift worker 43 57 105
2020 Non-shift worker 49 51 1585
2019 Shift worker 35 65 85
2019 Non-shift worker 47 53 1940

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 27 73 175
2024 Non-shift worker 21 79 1975
2022 Shift worker 27 73 160
2022 Non-shift worker 22 78 1620
2020 Shift worker 26 74 105
2020 Non-shift worker 22 78 1585
2019 Shift worker 25 75 85
2019 Non-shift worker 24 76 1940

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 175
2024 Non-shift worker 18 82 1975
2022 Shift worker 16 84 160
2022 Non-shift worker 19 81 1620
2020 Shift worker 22 78 105
2020 Non-shift worker 15 85 1585
2019 Shift worker 16 84 85
2019 Non-shift worker 16 84 1940

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 175
2024 Non-shift worker 54 46 1980
2022 Shift worker 45 55 160
2022 Non-shift worker 51 49 1620
2020 Shift worker 43 57 105
2020 Non-shift worker 52 48 1585
2019 Shift worker 52 48 85
2019 Non-shift worker 54 46 1930

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 175
2024 Non-shift worker 21 79 1980
2022 Shift worker 18 82 160
2022 Non-shift worker 21 79 1620
2020 Shift worker 26 74 105
2020 Non-shift worker 27 73 1585
2019 Shift worker 24 76 85
2019 Non-shift worker 26 74 1930

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 175
2024 Non-shift worker 7 93 1980
2022 Shift worker 3 97 160
2022 Non-shift worker 5 95 1620

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 175
2024 Non-shift worker 19 81 1980
2022 Shift worker 14 86 160
2022 Non-shift worker 18 82 1620
2020 Shift worker 17 83 105
2020 Non-shift worker 22 78 1585
2019 Shift worker 14 86 85
2019 Non-shift worker 20 80 1930

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 175
2024 Non-shift worker 10 90 1980
2022 Shift worker 6 94 160
2022 Non-shift worker 9 91 1620
2020 Shift worker 5 95 105
2020 Non-shift worker 11 89 1585
2019 Shift worker 9 91 85
2019 Non-shift worker 10 90 1930

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 97 175
2024 Non-shift worker 7 93 1980
2022 Shift worker 8 92 160
2022 Non-shift worker 7 93 1620

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 175
2024 Non-shift worker 10 90 1980
2022 Shift worker 13 87 160
2022 Non-shift worker 10 90 1620
2020 Shift worker 18 82 105
2020 Non-shift worker 13 87 1585
2019 Shift worker 20 80 85
2019 Non-shift worker 13 87 1930

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 175
2024 Non-shift worker 11 89 1980
2022 Shift worker 10 90 160
2022 Non-shift worker 12 88 1620
2020 Shift worker 13 87 105
2020 Non-shift worker 11 89 1585
2019 Shift worker 16 84 85
2019 Non-shift worker 11 89 1930

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 175
2024 Non-shift worker 27 73 1980
2022 Shift worker 33 67 160
2022 Non-shift worker 28 72 1620
2020 Shift worker 31 69 105
2020 Non-shift worker 24 76 1585
2019 Shift worker 24 76 85
2019 Non-shift worker 25 75 1930

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 170
2024 Non-shift worker 13 87 1835
2022 Shift worker 16 84 150
2022 Non-shift worker 12 88 1505

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 170
2024 Non-shift worker 19 81 1835
2022 Shift worker 24 76 150
2022 Non-shift worker 19 81 1505

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 170
2024 Non-shift worker 9 91 1835
2022 Shift worker 13 87 150
2022 Non-shift worker 8 92 1505

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 170
2024 Non-shift worker 6 94 1835
2022 Shift worker 9 91 150
2022 Non-shift worker 6 94 1505

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 170
2024 Non-shift worker 12 88 1835
2022 Shift worker 11 89 150
2022 Non-shift worker 10 90 1505

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 170
2024 Non-shift worker 7 93 1835
2022 Shift worker 6 94 150
2022 Non-shift worker 8 92 1505

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 97 170
2024 Non-shift worker 10 90 1835
2022 Shift worker 6 94 150
2022 Non-shift worker 12 88 1505

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 170
2024 Non-shift worker 13 87 1835
2022 Shift worker 13 87 150
2022 Non-shift worker 13 87 1505

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 170
2024 Non-shift worker 13 87 1835
2022 Shift worker 13 87 150
2022 Non-shift worker 15 85 1505

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 170
2024 Non-shift worker 27 73 1835
2022 Shift worker 16 84 150
2022 Non-shift worker 26 74 1505

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 170
2024 Non-shift worker 7 93 1835
2022 Shift worker 4 96 150
2022 Non-shift worker 6 94 1505

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 170
2024 Non-shift worker 43 57 1835
2022 Shift worker 35 65 150
2022 Non-shift worker 43 57 1505

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 170
2024 Non-shift worker 1 99 1835
2022 Shift worker 1 99 150
2022 Non-shift worker 1 99 1505

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 170
2024 Non-shift worker 49 51 1835
2022 Shift worker 40 60 150
2022 Non-shift worker 47 53 1505

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 170
2024 Non-shift worker 4 96 1835

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 170
2024 Non-shift worker 14 86 1835
2022 Shift worker 20 80 150
2022 Non-shift worker 18 82 1505

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 14 12 2 2 32 14 70 8 2690
2024 Non-shift worker 15 12 13 5 5 38 12 55 19 19425
2022 Shift worker 25 13 10 2 2 34 13 73 7 2575
2022 Non-shift worker 18 12 13 4 4 38 12 60 15 18555
2020 Shift worker 26 15 12 3 2 31 11 71 8 1540
2020 Non-shift worker 21 15 16 5 4 31 8 59 15 17395
2019 Shift worker 24 17 15 4 4 26 10 64 12 820
2019 Non-shift worker 17 16 19 7 7 27 8 50 21 14920

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 28 11 2 2 11 3 84 4 2690
2024 Non-shift worker 32 28 13 5 4 15 2 73 11 19425
2022 Shift worker 46 29 8 2 1 12 2 87 4 2575
2022 Non-shift worker 37 29 12 4 3 13 2 78 8 18550
2020 Shift worker 46 26 10 2 2 11 2 84 5 1540
2020 Non-shift worker 39 28 15 5 3 10 1 75 9 17390
2019 Shift worker 41 32 11 3 4 8 1 81 7 820
2019 Non-shift worker 35 30 16 6 5 8 1 71 11 14930
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 2695
2024 Non-shift worker 9 91 19435
2022 Shift worker 4 96 2575
2022 Non-shift worker 7 93 18575
2020 Shift worker 5 95 1545
2020 Non-shift worker 6 94 17395
2019 Shift worker 8 92 820
2019 Non-shift worker 8 92 14900

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 160
2024 Non-shift worker 24 76 1765
2022 Shift worker 25 75 110
2022 Non-shift worker 23 77 1235
2020 Shift worker 44 56 80
2020 Non-shift worker 30 70 1055
2019 Shift worker 39 61 60
2019 Non-shift worker 34 66 1080

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 160
2024 Non-shift worker 73 27 1765
2022 Shift worker 63 37 110
2022 Non-shift worker 76 24 1235
2020 Shift worker 70 30 80
2020 Non-shift worker 80 20 1055
2019 Shift worker 61 39 60
2019 Non-shift worker 76 24 1080

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 1765
2022 Shift worker 3 97 110
2022 Non-shift worker 3 97 1235

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 160
2024 Non-shift worker 0 100 1765
2022 Shift worker 1 99 110
2022 Non-shift worker 0 100 1235

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 160
2024 Non-shift worker 9 91 1765
2022 Shift worker 3 97 110
2022 Non-shift worker 9 91 1235

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 160
2024 Non-shift worker 12 88 1765
2022 Shift worker 13 87 110
2022 Non-shift worker 12 88 1235
2020 Shift worker 12 88 80
2020 Non-shift worker 10 90 1055
2019 Shift worker 10 90 60
2019 Non-shift worker 13 87 1080

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 160
2024 Non-shift worker 14 86 1765
2022 Shift worker 19 81 110
2022 Non-shift worker 12 88 1235
2020 Shift worker 16 84 80
2020 Non-shift worker 7 93 1055
2019 Shift worker 13 87 60
2019 Non-shift worker 7 93 1080

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 155
2024 Non-shift worker 29 71 1740
2022 Shift worker 33 67 110
2022 Non-shift worker 26 74 1230
2020 Shift worker 38 62 80
2020 Non-shift worker 29 71 1055
2019 Shift worker 20 80 60
2019 Non-shift worker 28 72 1065

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 66 155
2024 Non-shift worker 23 77 1740
2022 Shift worker 25 75 110
2022 Non-shift worker 19 81 1230
2020 Shift worker 26 74 80
2020 Non-shift worker 21 79 1055
2019 Shift worker 17 83 60
2019 Non-shift worker 21 79 1065

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 155
2024 Non-shift worker 17 83 1740
2022 Shift worker 17 83 110
2022 Non-shift worker 13 87 1230
2020 Shift worker 18 82 80
2020 Non-shift worker 17 83 1055

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 155
2024 Non-shift worker 7 93 1740
2022 Shift worker 11 89 110
2022 Non-shift worker 10 90 1230
2020 Shift worker 10 90 80
2020 Non-shift worker 6 94 1055
2019 Shift worker 12 88 60
2019 Non-shift worker 6 94 1065

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 155
2024 Non-shift worker 24 76 1740
2022 Shift worker 19 81 110
2022 Non-shift worker 22 78 1230
2020 Shift worker 20 80 80
2020 Non-shift worker 25 75 1055
2019 Shift worker 25 75 60
2019 Non-shift worker 28 72 1065

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 155
2024 Non-shift worker 22 78 1740
2022 Shift worker 19 81 110
2022 Non-shift worker 18 82 1230
2020 Shift worker 14 86 80
2020 Non-shift worker 18 82 1055
2019 Shift worker 21 79 60
2019 Non-shift worker 20 80 1065

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 155
2024 Non-shift worker 7 93 1740
2022 Shift worker 9 91 110
2022 Non-shift worker 4 96 1230
2020 Shift worker 6 94 80
2020 Non-shift worker 4 96 1055

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 155
2024 Non-shift worker 4 96 1740
2022 Shift worker 6 94 110
2022 Non-shift worker 3 97 1230

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 155
2024 Non-shift worker 6 94 1740
2022 Shift worker 3 97 110
2022 Non-shift worker 6 94 1230

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 155
2024 Non-shift worker 19 81 1740
2022 Shift worker 11 89 110
2022 Non-shift worker 16 84 1230
2020 Shift worker 23 77 80
2020 Non-shift worker 21 79 1055
2019 Shift worker 15 85 60
2019 Non-shift worker 18 82 1065

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 155
2024 Non-shift worker 2 98 1740
2022 Shift worker 4 96 110
2022 Non-shift worker 2 98 1230
2020 Shift worker 0 100 80
2020 Non-shift worker 1 99 1055

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 155
2024 Non-shift worker 35 65 1740
2022 Shift worker 14 86 110
2022 Non-shift worker 24 76 1230
2020 Shift worker 19 81 80
2020 Non-shift worker 24 76 1055
2019 Shift worker 15 85 60
2019 Non-shift worker 22 78 1065

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 1740
2022 Shift worker 0 100 110
2022 Non-shift worker 0 100 1230

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 160
2024 Non-shift worker 30 70 1770
2022 Shift worker 33 67 110
2022 Non-shift worker 33 67 1235
2020 Shift worker 31 69 80
2020 Non-shift worker 28 72 1055
2019 Shift worker 29 71 60
2019 Non-shift worker 28 72 1055

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 160
2024 Non-shift worker 10 90 1770
2022 Shift worker 9 91 110
2022 Non-shift worker 10 90 1235
2020 Shift worker 11 89 80
2020 Non-shift worker 13 87 1055
2019 Shift worker 11 89 60
2019 Non-shift worker 12 88 1055

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 97 160
2024 Non-shift worker 4 96 1770
2022 Shift worker 3 97 110
2022 Non-shift worker 3 97 1235
2019 Shift worker 0 100 60
2019 Non-shift worker 3 97 1055

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 160
2024 Non-shift worker 18 82 1770
2022 Shift worker 18 82 110
2022 Non-shift worker 18 82 1235
2020 Shift worker 11 89 80
2020 Non-shift worker 18 82 1055
2019 Shift worker 12 88 60
2019 Non-shift worker 17 83 1055

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 160
2024 Non-shift worker 5 95 1770
2022 Shift worker 2 98 110
2022 Non-shift worker 5 95 1235

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 160
2024 Non-shift worker 7 93 1770
2022 Shift worker 7 93 110
2022 Non-shift worker 8 92 1235

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 160
2024 Non-shift worker 6 94 1770
2022 Shift worker 4 96 110
2022 Non-shift worker 6 94 1235
2020 Shift worker 10 90 80
2020 Non-shift worker 10 90 1055
2019 Shift worker 10 90 60
2019 Non-shift worker 11 89 1055

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 160
2024 Non-shift worker 10 90 1770
2022 Shift worker 10 90 110
2022 Non-shift worker 8 92 1235
2020 Shift worker 10 90 80
2020 Non-shift worker 8 92 1055

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 160
2024 Non-shift worker 50 50 1770
2022 Shift worker 48 52 110
2022 Non-shift worker 47 53 1235
2020 Shift worker 56 44 80
2020 Non-shift worker 48 52 1055
2019 Shift worker 53 47 60
2019 Non-shift worker 48 52 1055

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 150
2024 Non-shift worker 6 94 1635
2022 Shift worker 6 94 105
2022 Non-shift worker 6 94 1130

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 150
2024 Non-shift worker 13 87 1635
2022 Shift worker 13 87 105
2022 Non-shift worker 15 85 1130

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 150
2024 Non-shift worker 3 97 1635
2022 Shift worker 3 97 105
2022 Non-shift worker 4 96 1130

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 1635
2022 Shift worker 5 95 105
2022 Non-shift worker 3 97 1130

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 150
2024 Non-shift worker 3 97 1635
2022 Shift worker 3 97 105
2022 Non-shift worker 3 97 1130

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 150
2024 Non-shift worker 3 97 1635
2022 Shift worker 5 95 105
2022 Non-shift worker 4 96 1130

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 150
2024 Non-shift worker 6 94 1635
2022 Shift worker 5 95 105
2022 Non-shift worker 8 92 1130

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 150
2024 Non-shift worker 12 88 1635
2022 Shift worker 12 88 105
2022 Non-shift worker 14 86 1130

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 150
2024 Non-shift worker 9 91 1635
2022 Shift worker 12 88 105
2022 Non-shift worker 12 88 1130

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 150
2024 Non-shift worker 23 77 1635
2022 Shift worker 9 91 105
2022 Non-shift worker 24 76 1130

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 150
2024 Non-shift worker 7 93 1635
2022 Shift worker 4 96 105
2022 Non-shift worker 6 94 1130

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 150
2024 Non-shift worker 42 58 1635
2022 Shift worker 36 64 105
2022 Non-shift worker 42 58 1130

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 97 150
2024 Non-shift worker 1 99 1635
2022 Shift worker 0 100 105
2022 Non-shift worker 1 99 1130

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 54 46 150
2024 Non-shift worker 58 42 1635
2022 Shift worker 50 50 105
2022 Non-shift worker 58 42 1130

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 1635

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 150
2024 Non-shift worker 16 84 1635
2022 Shift worker 20 80 105
2022 Non-shift worker 17 83 1130

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 18 14 2 2 28 8 73 5 2695
2024 Non-shift worker 17 14 17 4 4 37 8 56 14 19425
2022 Shift worker 30 16 12 1 2 31 9 76 5 2580
2022 Non-shift worker 20 14 15 3 3 37 8 62 10 18575
2020 Shift worker 28 16 13 2 2 32 7 72 7 1545
2020 Non-shift worker 23 15 17 3 3 34 7 63 10 17360
2019 Shift worker 26 17 18 2 3 25 9 65 8 820
2019 Non-shift worker 19 15 20 4 4 30 8 55 12 14900

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 29 10 2 1 10 2 84 4 2695
2024 Non-shift worker 32 29 15 4 4 14 2 72 10 19430
2022 Shift worker 48 28 9 2 1 10 1 86 4 2580
2022 Non-shift worker 38 29 13 3 3 13 2 79 7 18580
2020 Shift worker 47 26 10 2 2 12 2 84 5 1545
2020 Non-shift worker 39 28 15 3 2 11 1 77 7 17390
2019 Shift worker 42 28 13 2 3 9 2 80 6 820
2019 Non-shift worker 38 28 16 4 3 10 1 74 8 14890

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 4 28 13 16 26 4 20 40 70
2024 Non-shift worker 4 9 21 17 29 19 3 16 57 510
2022 Shift worker 2 10 30 8 30 18 2 15 47 35
2022 Non-shift worker 6 5 21 13 29 24 1 15 56 315
2020 Shift worker 0 13 39 3 22 23 0 17 33 30
2020 Non-shift worker 2 5 24 15 40 13 1 9 64 305
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 17 9 11 1 3 37 63 2680
2024 Non-shift worker 29 26 18 10 14 1 2 30 70 19365
2022 Shift worker 30 23 21 10 13 1 2 2565
2022 Non-shift worker 27 26 18 11 16 0 2 18505
2020 Shift worker 31 27 20 12 10 0 0 1540
2020 Non-shift worker 28 27 22 12 11 0 1 17380
2019 Shift worker 21 20 20 15 22 1 1 820
2019 Non-shift worker 17 24 21 15 21 0 1 14930

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 26 22 11 8 0 2 30 70 2680
2024 Non-shift worker 19 26 25 14 14 0 1 20 80 19365
2022 Shift worker 27 26 23 12 9 1 2 2565
2022 Non-shift worker 19 26 26 15 13 0 1 18500
2020 Shift worker 30 27 23 11 7 0 1 1540
2020 Non-shift worker 21 26 26 16 11 0 1 17395
2019 Shift worker 27 26 25 13 7 1 1 820
2019 Non-shift worker 19 27 26 15 11 0 1 14915

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 20 15 9 6 1 8 44 56 2670
2024 Non-shift worker 27 26 19 12 11 1 5 28 72 19355
2022 Shift worker 36 22 16 10 8 1 7 2555
2022 Non-shift worker 27 27 20 12 10 1 4 18480
2020 Shift worker 44 22 16 7 5 1 5 1535
2020 Non-shift worker 30 27 20 12 8 1 3 17365
2019 Shift worker 38 24 19 9 5 1 4 820
2019 Non-shift worker 27 27 21 12 8 1 3 14840

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 21 14 8 6 5 5 45 55 2685
2024 Non-shift worker 29 23 19 11 11 3 4 31 69 19385
2022 Shift worker 35 20 17 10 9 4 4 2555
2022 Non-shift worker 26 23 20 14 12 2 3 18485
2020 Shift worker 36 22 18 11 8 3 2 1535
2020 Non-shift worker 29 25 21 13 9 2 2 17320
2019 Shift worker 28 26 20 12 11 1 2 820
2019 Non-shift worker 22 25 22 15 14 1 2 14845

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 14 6 2 1 1 12 73 27 2685
2024 Non-shift worker 56 18 7 3 3 1 12 64 36 19390
2022 Shift worker 61 17 7 2 2 1 10 2570
2022 Non-shift worker 54 20 9 4 4 1 9 18520
2020 Shift worker 59 20 9 3 2 1 5 1535
2020 Non-shift worker 52 21 11 5 4 1 5 17330
2019 Shift worker 61 18 9 2 2 1 8 820
2019 Non-shift worker 56 19 9 4 3 1 8 14860

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 23 18 9 10 1 2 38 62 2680
2024 Non-shift worker 29 24 19 11 15 0 1 29 71 19390
2022 Shift worker 43 25 16 7 7 1 2 2565
2022 Non-shift worker 37 27 17 9 9 0 1 18530
2020 Shift worker 37 26 18 10 8 0 1 1540
2020 Non-shift worker 32 27 20 10 9 0 1 17375
2019 Shift worker 38 25 19 9 7 0 2 820
2019 Non-shift worker 33 29 19 10 8 0 1 14900

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 24 15 8 7 2 6 42 58 2685
2024 Non-shift worker 29 27 19 10 10 2 3 30 70 19360
2022 Shift worker 40 24 16 7 6 3 3 2560
2022 Non-shift worker 33 29 18 8 8 1 3 18505
2020 Shift worker 40 27 18 7 4 1 3 1535
2020 Non-shift worker 34 32 19 8 5 1 2 17345
2019 Shift worker 34 33 17 8 5 1 2 815
2019 Non-shift worker 28 33 21 10 6 1 2 14870

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 25 16 7 6 2 5 42 58 2685
2024 Non-shift worker 25 27 21 12 12 1 3 26 74 19405
2022 Shift worker 41 25 15 8 5 2 4 2560
2022 Non-shift worker 27 28 20 11 10 1 2 18525
2020 Shift worker 38 25 18 9 6 1 2 1540
2020 Non-shift worker 25 30 22 13 8 1 1 17340
2019 Shift worker 39 30 17 8 2 1 2 815
2019 Non-shift worker 25 32 22 12 7 1 1 14865

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 23 13 6 4 1 4 51 49 2680
2024 Non-shift worker 34 28 17 9 9 1 2 35 65 19395
2022 Shift worker 46 26 14 6 4 2 3 2570
2022 Non-shift worker 36 28 17 9 8 1 2 18525
2020 Shift worker 42 27 15 9 4 1 2 1540
2020 Non-shift worker 33 30 20 10 6 1 1 17345
2019 Shift worker 45 26 17 7 2 0 2 815
2019 Non-shift worker 31 31 19 11 6 1 1 14840

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 22 12 6 7 1 3 51 49 2680
2024 Non-shift worker 42 25 14 8 8 1 2 43 57 19375
2022 Shift worker 52 22 12 6 4 1 3 2565
2022 Non-shift worker 47 25 13 6 6 1 2 18520
2020 Shift worker 49 23 14 7 4 1 2 1535
2020 Non-shift worker 45 26 14 7 6 1 1 17315
2019 Shift worker 44 26 15 8 5 1 1 815
2019 Non-shift worker 40 27 15 9 7 1 1 14840

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 20 10 4 4 1 3 61 39 2685
2024 Non-shift worker 54 23 11 5 5 1 2 56 44 19395
2022 Shift worker 52 23 12 5 4 1 2 2570
2022 Non-shift worker 53 25 11 5 4 0 2 18535
2020 Shift worker 31 28 22 10 8 0 1 1540
2020 Non-shift worker 31 30 21 10 7 0 1 17355

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 27 18 11 9 1 2 33 67 2680
2024 Non-shift worker 26 28 20 12 12 1 1 26 74 19370
2022 Shift worker 29 27 22 11 10 1 1 2560
2022 Non-shift worker 26 28 21 12 11 0 1 18505
2020 Shift worker 23 26 23 15 12 0 1 1545
2020 Non-shift worker 22 27 23 15 12 0 0 17365
2019 Shift worker 36 27 20 10 6 0 0 815
2019 Non-shift worker 28 29 21 12 9 0 1 14815

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 15 10 7 9 1 7 56 44 2675
2024 Non-shift worker 40 16 13 9 17 1 4 42 58 19350
2022 Shift worker 68 16 5 2 3 1 6 2555
2022 Non-shift worker 65 16 6 3 4 1 5 18495
2020 Shift worker 57 23 11 4 2 0 3 1535
2020 Non-shift worker 55 25 12 4 2 0 1 17320
2019 Shift worker 55 21 13 5 4 0 2 815
2019 Non-shift worker 49 24 13 6 5 0 2 14825

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 25 11 4 4 1 3 54 46 2680
2024 Non-shift worker 44 30 13 5 5 0 2 45 55 19365
2022 Shift worker 52 29 10 4 3 0 1 2560
2022 Non-shift worker 47 31 12 5 4 0 2 18530
2020 Shift worker 42 30 16 7 4 0 1 1540
2020 Non-shift worker 34 35 19 8 4 0 0 17325

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 14 5 2 2 1 9 73 27 2685
2024 Non-shift worker 66 13 5 2 3 1 10 74 26 19375

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 15 7 4 5 1 8 67 33 2685
2024 Non-shift worker 55 15 8 5 8 1 8 60 40 19380

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 10 4 2 3 2 7 80 20 2685
2024 Non-shift worker 70 11 5 3 4 2 7 76 24 19360
2022 Shift worker 78 7 3 2 3 2 6 2565
2022 Non-shift worker 76 9 4 2 3 1 6 18520
2020 Shift worker 80 7 4 2 2 1 4 1535
2020 Non-shift worker 79 9 4 2 2 1 3 17300
2019 Shift worker 71 13 6 3 3 0 4 820
2019 Non-shift worker 70 12 6 4 4 1 3 14870

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 12 4 2 2 1 6 79 21 2680
2024 Non-shift worker 67 17 6 2 2 1 5 71 29 19390
2022 Shift worker 76 11 4 2 1 1 5 2565
2022 Non-shift worker 72 16 5 2 1 0 4 18535
2020 Shift worker 80 9 4 2 1 0 4 1540
2020 Non-shift worker 73 16 5 2 1 0 2 17265
2019 Shift worker 64 20 7 4 2 0 3 815
2019 Non-shift worker 58 24 9 4 2 0 2 14825

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 10 5 2 4 1 6 77 23 2685
2024 Non-shift worker 65 14 7 4 5 1 4 69 31 19360
2022 Shift worker 74 11 4 2 3 1 5 2560
2022 Non-shift worker 70 14 6 3 3 1 4 18500
2020 Shift worker 76 11 5 3 2 1 3 1535
2020 Non-shift worker 70 14 6 4 3 0 2 17305
2019 Shift worker 70 13 8 4 3 0 3 815
2019 Non-shift worker 61 18 9 5 5 0 2 14800

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 6 2 1 1 1 20 88 12 2685
2024 Non-shift worker 60 8 4 1 1 1 25 80 20 19365
2022 Shift worker 71 6 2 1 1 1 18 2560
2022 Non-shift worker 62 8 4 1 1 0 23 18510
2020 Shift worker 71 4 2 1 0 1 22 1540
2020 Non-shift worker 61 8 3 1 1 1 25 17340
2019 Shift worker 65 5 3 1 0 0 24 810
2019 Non-shift worker 55 9 4 2 1 0 28 14770

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 10 5 3 2 1 7 78 22 2665
2024 Non-shift worker 66 15 6 2 2 1 8 73 27 19335
2022 Shift worker 70 12 6 2 2 1 6 2560
2022 Non-shift worker 68 15 6 2 2 1 7 18505
2020 Shift worker 69 13 8 3 2 0 4 1540
2020 Non-shift worker 68 16 7 3 2 1 4 17385
2019 Shift worker 64 16 7 4 4 0 5 815
2019 Non-shift worker 63 17 8 3 2 0 6 14835

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 18 13 8 12 1 3 46 54 2685
2024 Non-shift worker 53 19 10 6 8 1 4 55 45 19420
2022 Shift worker 54 17 11 6 8 1 3 2570
2022 Non-shift worker 63 15 8 4 5 1 4 18560
2020 Shift worker 50 19 13 8 7 0 2 1540
2020 Non-shift worker 65 17 8 4 4 1 2 17400
2019 Shift worker 50 18 12 8 9 0 3 820
2019 Non-shift worker 64 15 8 4 5 1 4 14880

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 23 12 4 5 1 4 54 46 2690
2024 Non-shift worker 47 26 14 5 4 1 4 49 51 19415
2022 Shift worker 52 24 12 4 4 1 3 2570
2022 Non-shift worker 50 26 13 4 3 0 3 18555
2020 Shift worker 46 24 16 7 4 0 2 1540
2020 Non-shift worker 44 29 16 6 3 0 1 17390
2019 Shift worker 48 23 16 7 3 0 2 820
2019 Non-shift worker 48 28 13 5 3 0 2 14845

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 30 36 12 5 0 0 46 17 2695
2024 Non-shift worker 9 27 40 15 9 0 0 36 24 19450
2022 Shift worker 15 32 36 11 5 0 0 47 16 2580
2022 Non-shift worker 12 31 37 13 6 0 0 43 19 18585
2020 Shift worker 18 34 32 11 4 0 0 53 15 1545
2020 Non-shift worker 15 34 34 13 5 0 0 49 17 17405
2019 Shift worker 20 35 31 12 3 0 0 54 15 820
2019 Non-shift worker 15 32 34 13 5 0 0 48 18 14925

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 18 38 21 11 0 1 33 29 2685
2024 Non-shift worker 15 23 38 16 8 0 0 24 38 19390
2022 Shift worker 9 16 38 22 13 0 1 36 25 2575
2022 Non-shift worker 11 19 39 20 11 0 0 31 30 18555
2020 Shift worker 12 19 37 22 10 0 0 32 31 1540
2020 Non-shift worker 13 21 38 20 9 0 0 29 33 17345
2019 Shift worker 11 17 35 25 11 0 0 36 29 820
2019 Non-shift worker 13 20 37 20 9 0 0 30 33 14815

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 37 14 5 3 3 0 77 8 2685
2024 Non-shift worker 28 39 14 9 7 2 0 69 16 19435
2022 Shift worker 39 37 13 5 2 3 0 79 7 2580
2022 Non-shift worker 35 39 13 7 4 2 0 76 11 18575
2020 Shift worker 42 38 10 5 2 2 0 83 7 1535
2020 Non-shift worker 43 38 11 5 2 1 0 82 7 17375
2019 Shift worker 37 39 13 6 3 2 0 77 10 820
2019 Non-shift worker 33 41 13 8 4 2 0 75 12 14870

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 14 29 35 16 6 2690
2024 Non-shift worker 9 25 36 22 8 19435
2022 Shift worker 15 28 35 16 5 2575
2022 Non-shift worker 11 28 36 19 6 18580

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 25 11 2 2 3 1 85 4 2695
2024 Non-shift worker 53 26 10 4 3 3 1 82 7 19440
2022 Shift worker 57 25 9 2 1 3 1 86 4 2575
2022 Non-shift worker 57 25 9 3 2 3 1 85 5 18585
2020 Shift worker 48 27 12 4 2 5 2 81 6 1535
2020 Non-shift worker 49 27 13 4 3 4 1 80 7 17320

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 24 10 7 5 2 1 78 12 2695
2024 Non-shift worker 47 25 9 9 8 2 0 74 17 19445
2022 Shift worker 51 25 9 6 5 2 1 79 12 2575
2022 Non-shift worker 49 25 8 9 7 2 0 76 16 18570
2020 Shift worker 42 26 12 11 7 2 1 70 18 1535
2020 Non-shift worker 40 28 11 11 7 2 1 70 19 17360

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 27 8 4 3 1 1 85 7 2695
2024 Non-shift worker 53 28 7 6 5 1 0 82 11 19440
2022 Shift worker 57 27 7 3 3 2 1 86 6 2580
2022 Non-shift worker 56 27 7 5 4 1 1 84 9 18575
2020 Shift worker 51 28 9 6 4 1 1 80 10 1535
2020 Non-shift worker 51 29 9 7 4 1 0 81 11 17340

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 40 14 9 5 1 0 72 14 2695
2024 Non-shift worker 23 35 16 13 10 2 0 60 24 19440
2022 Shift worker 32 41 14 7 4 2 0 75 11 2575
2022 Non-shift worker 31 38 13 9 6 2 0 71 16 18565
2020 Shift worker 39 33 14 7 4 2 1 74 11 1540
2020 Non-shift worker 36 33 16 9 5 2 0 70 14 17405
2019 Shift worker 28 37 16 11 8 1 0 66 19 820
2019 Non-shift worker 24 36 17 14 9 1 0 60 23 14910

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 47 13 12 0 0 1 75 12 145
2024 Non-shift worker 19 49 13 13 5 1 0 69 18 3325
2022 Shift worker 21 48 18 10 3 1 0 69 13 140
2022 Non-shift worker 21 52 11 12 3 1 0 74 15 3270
2020 Shift worker 29 39 15 13 2 0 2 70 15 65
2020 Non-shift worker 26 49 11 10 3 1 0 76 12 2945
2019 Shift worker 19 49 6 17 9 0 0 68 26 45
2019 Non-shift worker 21 48 13 12 3 1 1 71 16 2555
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 2690
2024 Non-shift worker 26 74 19440
2022 Shift worker 14 86 2575
2022 Non-shift worker 14 86 18570
2020 Shift worker 14 86 1530
2020 Non-shift worker 17 83 17355
2019 Shift worker 20 80 820
2019 Non-shift worker 22 78 14920

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 51 49 585
2024 Non-shift worker 66 34 5100
2022 Shift worker 56 44 370
2022 Non-shift worker 62 38 2685
2020 Shift worker 40 60 225
2020 Non-shift worker 54 46 2930

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 67 33 585
2024 Non-shift worker 70 30 5095
2022 Shift worker 81 19 370
2022 Non-shift worker 75 25 2685
2020 Shift worker 76 24 225
2020 Non-shift worker 81 19 2925
2019 Shift worker 83 17 170
2019 Non-shift worker 84 16 3295

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 31 4 8 5 1 1 83 13 400
2024 Non-shift worker 45 31 8 9 6 1 0 77 15 3565
2022 Shift worker 53 33 6 4 2 1 1 88 6 300
2022 Non-shift worker 49 32 6 7 5 1 0 82 12 2010
2020 Shift worker 52 32 9 3 3 1 0 85 6 170
2020 Non-shift worker 51 33 6 7 3 0 0 84 10 2350
2019 Shift worker 52 34 3 7 2 0 2 88 9 135
2019 Non-shift worker 47 33 6 10 4 1 0 80 14 2720

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 31 9 5 3 2 3 82 9 2690
2024 Non-shift worker 43 31 8 8 5 2 2 77 14 19430
2022 Shift worker 49 32 8 3 2 3 3 86 5 2580
2022 Non-shift worker 49 30 7 5 3 3 3 84 8 18570
2020 Shift worker 49 32 9 4 1 2 3 85 6 1540
2020 Non-shift worker 51 30 8 5 2 2 2 84 7 17405
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 62 2695
2024 Non-shift worker 26 59 19440
2022 Shift worker 27 53 2580
2022 Non-shift worker 30 54 18585
2020 Shift worker 35 39 1545
2020 Non-shift worker 38 43 17440

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 59 41 530
2024 Non-shift worker 39 61 5020
2022 Shift worker 49 51 665
2022 Non-shift worker 33 67 5590
2020 Shift worker 42 58 525
2020 Non-shift worker 32 68 6670

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 23 17 12 22 3 7 43 38 530
2024 Non-shift worker 8 17 14 19 36 1 6 26 59 5020
2022 Shift worker 14 22 18 19 19 2 6 39 41 660
2022 Non-shift worker 9 18 14 18 35 1 5 29 57 5585
2020 Shift worker 16 25 15 16 21 0 5 44 40 525
2020 Non-shift worker 11 20 17 20 27 1 5 33 50 6670

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 24 15 17 26 2 5 38 46 530
2024 Non-shift worker 4 14 13 19 44 1 3 20 66 5015
2022 Shift worker 12 20 16 20 26 2 4 34 49 660
2022 Non-shift worker 5 15 12 18 45 1 4 21 67 5585
2020 Shift worker 12 21 14 19 29 1 4 35 51 525
2020 Non-shift worker 7 15 14 22 39 1 2 23 62 6675

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 10 7 3 3 6 26 67 33 2690
2024 Non-shift worker 39 15 10 6 7 4 19 50 50 19435
2022 Shift worker 42 12 7 4 3 7 26 2575
2022 Non-shift worker 39 17 11 6 7 4 18 18585
2020 Shift worker 42 16 10 6 6 4 17 1545
2020 Non-shift worker 39 19 14 8 8 2 10 17420
2019 Shift worker 38 18 14 7 13 2 9 815
2019 Non-shift worker 33 18 17 11 13 1 6 14755
Date modified: