2024 Public Service Employee Survey Results for Canada Revenue Agency by Question 102. What are the language requirements of your position?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Question 7. I have support at work to balance my work and personal life.

Question 8. I get a sense of satisfaction from my work.

Question 9. I receive meaningful recognition for work well done.

Question 10. I have clear work objectives.

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Question 12. Overall, I feel valued at work.

Question 13. I am proud of the work that I do.

Question 14. I have opportunities to provide input into decisions that affect my work.

Question 15. I am encouraged to be innovative or to take initiative in my work.

Question 16. I have support at work to provide a high level of service.

Question 17. Overall, I like my job.

Question 18. I can complete my assigned workload during my regular working hours.

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I feel that my immediate supervisor supports my career goals.

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 31. I am satisfied with the quality of supervision I receive.

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Question 34. I have confidence in the senior management of my department or agency.

Question 35. Senior management in my department or agency makes effective and timely decisions.