2022 Public Service Employee Survey Results by Theme for Statistical Survey Operations by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 34 15 9 7 0 0 69 16 755
2022 Does not provide services to public 36 28 21 8 7 0 0 65 15 260
2020 Provides services to public 36 36 14 7 6 1 0 73 13 702
2020 Does not provide services to public 38 35 14 7 5 0 0 73 13 293
2019 Provides services to public 31 36 17 9 7 0 0 68 16 630
2019 Does not provide services to public 40 33 16 6 5 0 0 73 10 256
2018 Provides services to public 29 36 18 9 7 0 0 66 16 650
2018 Does not provide services to public 31 41 16 7 6 0 0 72 13 301

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 28 21 15 11 1 0 52 26 755
2022 Does not provide services to public 25 29 23 11 12 0 0 55 22 260
2020 Provides services to public 24 34 18 13 10 1 0 59 23 700
2020 Does not provide services to public 22 34 22 12 8 1 0 57 20 293
2019 Provides services to public 22 32 17 15 12 1 0 55 28 630
2019 Does not provide services to public 23 33 23 10 10 0 0 57 20 256
2018 Provides services to public 17 32 19 14 18 0 0 49 32 649
2018 Does not provide services to public 21 32 19 15 13 0 0 53 27 301

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 29 14 5 4 0 0 77 9 755
2022 Does not provide services to public 48 29 14 5 3 0 0 78 8 260
2020 Provides services to public 56 28 10 4 2 0 0 84 6 695
2020 Does not provide services to public 50 32 13 4 1 0 0 82 5 286
2019 Provides services to public 49 29 14 4 3 0 0 79 7 628
2019 Does not provide services to public 57 27 11 2 2 0 0 85 4 256
2018 Provides services to public 44 33 14 5 3 0 0 78 8 650
2018 Does not provide services to public 49 32 12 3 3 0 0 82 7 301

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 35 16 6 5 0 0 73 11 755
2022 Does not provide services to public 42 31 15 8 3 0 0 73 11 260
2020 Provides services to public 40 35 13 7 4 1 0 76 11 702
2020 Does not provide services to public 39 41 11 5 5 0 0 80 9 291
2019 Provides services to public 36 36 16 8 5 0 0 72 12 628
2019 Does not provide services to public 45 35 12 4 4 0 0 80 8 256
2018 Provides services to public 33 36 16 8 6 0 0 69 15 650
2018 Does not provide services to public 36 42 13 3 6 0 0 78 9 300

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 28 17 10 9 1 0 64 19 755
2022 Does not provide services to public 37 26 16 10 9 1 1 64 19 260
2020 Provides services to public 37 27 19 9 7 2 0 65 16 702
2020 Does not provide services to public 36 35 14 6 7 1 1 72 13 289
2019 Provides services to public 28 27 19 14 11 1 0 55 26 632
2019 Does not provide services to public 34 29 18 12 6 0 1 63 18 259
2018 Provides services to public 25 26 21 12 14 1 0 52 27 656
2018 Does not provide services to public 29 30 18 12 10 0 0 60 22 303

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 29 15 12 8 0 0 64 21 755
2022 Does not provide services to public 36 29 17 10 7 0 0 65 18 260
2020 Provides services to public 36 28 18 8 7 2 0 65 16 696
2020 Does not provide services to public 36 36 13 10 4 1 1 72 15 291
2019 Provides services to public 28 30 19 13 10 0 0 58 22 633
2019 Does not provide services to public 36 34 13 11 6 0 1 70 17 259
2018 Provides services to public 23 31 21 14 10 0 0 55 24 656
2018 Does not provide services to public 30 32 19 10 9 1 0 63 19 303

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 20 24 12 13 10 3 45 28 755
2022 Does not provide services to public 28 14 23 12 14 8 2 46 29 260
2020 Provides services to public 22 18 26 13 10 10 1 45 26 701
2020 Does not provide services to public 31 19 23 9 7 9 3 56 18 292
2019 Provides services to public 23 16 17 12 19 11 2 45 36 634
2019 Does not provide services to public 29 19 18 11 11 8 3 54 25 259
2018 Provides services to public 16 18 20 17 19 8 2 38 40 655
2018 Does not provide services to public 23 17 19 16 17 6 3 43 36 303
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 10 17 6 13 5 37 39 32 755
2022 Does not provide services to public 10 13 16 6 9 5 41 43 28 260
2020 Provides services to public 16 16 21 6 10 5 26 47 23 700
2020 Does not provide services to public 16 17 28 7 5 6 22 46 15 290
2019 Provides services to public 15 17 17 9 13 4 25 45 31 629
2019 Does not provide services to public 15 20 18 6 10 2 29 51 23 257

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 33 13 9 8 2 2 69 18 755
2022 Does not provide services to public 32 32 13 9 6 3 4 69 17 260
2020 Provides services to public 32 28 16 10 7 4 4 64 19 702
2020 Does not provide services to public 32 29 21 8 3 3 2 65 13 292
2019 Provides services to public 36 31 12 12 7 1 1 68 19 631
2019 Does not provide services to public 36 35 11 12 5 1 0 72 17 259
2018 Provides services to public 35 34 12 11 6 1 1 70 18 651
2018 Does not provide services to public 37 37 10 8 6 1 0 75 15 304

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 30 14 10 7 1 1 68 17 755
2022 Does not provide services to public 38 32 15 7 6 1 0 71 13 260
2020 Provides services to public 37 29 15 9 6 2 1 69 16 703
2020 Does not provide services to public 39 27 19 10 3 1 0 68 13 292
2019 Provides services to public 39 27 16 11 6 0 0 66 18 632
2019 Does not provide services to public 40 34 12 8 5 0 0 75 13 259
2018 Provides services to public 37 30 15 9 8 0 0 68 18 652
2018 Does not provide services to public 39 33 11 12 5 0 0 72 17 303

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 21 13 5 5 21 3 70 13 755
2022 Does not provide services to public 31 17 20 4 5 21 3 63 11 260
2020 Provides services to public 30 21 16 5 6 21 2 66 14 701
2020 Does not provide services to public 36 23 12 6 4 17 1 73 12 292
2019 Provides services to public 28 24 17 10 9 11 1 59 22 626
2019 Does not provide services to public 25 31 16 13 3 11 1 64 18 259
2018 Provides services to public 22 27 17 13 11 10 1 55 26 644
2018 Does not provide services to public 21 28 20 8 10 11 1 57 20 299

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 14 7 8 11 1 67 18 755
2022 Does not provide services to public 33 21 21 7 7 7 2 60 16 260
2020 Provides services to public 31 25 15 10 8 10 1 63 20 700
2020 Does not provide services to public 33 30 13 11 5 7 0 68 17 291
2019 Provides services to public 25 29 18 13 11 3 0 56 25 627
2019 Does not provide services to public 29 32 19 11 6 3 0 63 18 259
2018 Provides services to public 21 29 19 17 13 2 0 51 30 646
2018 Does not provide services to public 22 29 23 14 11 1 0 52 25 300

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 24 16 12 9 15 2 56 26 755
2022 Does not provide services to public 28 18 22 9 7 14 1 55 20 260
2020 Provides services to public 22 23 19 11 10 14 1 53 24 699
2020 Does not provide services to public 24 33 15 12 7 9 1 63 20 292
2019 Provides services to public 17 28 18 18 12 7 0 48 32 627
2019 Does not provide services to public 21 27 22 14 8 8 1 52 24 259
2018 Provides services to public 16 23 20 19 15 7 0 42 36 646
2018 Does not provide services to public 16 28 21 18 9 9 0 48 29 301

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 26 14 14 11 9 1 56 29 755
2022 Does not provide services to public 29 20 18 13 10 9 1 54 26 260
2020 Provides services to public 23 26 15 14 13 9 0 54 29 701
2020 Does not provide services to public 24 27 18 13 12 6 0 55 26 292
2019 Provides services to public 15 28 18 18 16 5 0 46 35 627
2019 Does not provide services to public 19 26 16 20 12 6 1 48 35 259
2018 Provides services to public 15 24 17 22 18 3 0 40 42 645
2018 Does not provide services to public 16 26 19 16 16 6 0 45 35 300
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 28 22 14 13 1 0 50 28 755
2022 Does not provide services to public 24 23 26 13 13 0 0 48 26 260
2020 Provides services to public 20 32 22 13 9 3 2 55 23 701
2020 Does not provide services to public 22 35 23 11 9 1 0 57 20 293
2019 Provides services to public 20 28 18 18 16 1 0 48 34 630
2019 Does not provide services to public 27 29 13 18 13 0 0 56 30 255
2018 Provides services to public 19 28 16 18 18 0 0 48 36 649
2018 Does not provide services to public 21 31 17 16 14 1 0 53 30 301

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 37 10 10 3 0 0 77 13 750
2022 Does not provide services to public 50 36 7 4 3 1 0 86 7 260
2020 Provides services to public 36 37 12 11 3 0 0 74 15 695
2020 Does not provide services to public 35 40 11 13 2 0 0 75 14 288
2019 Provides services to public 36 39 12 9 3 0 0 76 12 629
2019 Does not provide services to public 45 31 15 6 4 0 0 76 9 255
2018 Provides services to public 35 41 11 9 3 0 1 77 12 647
2018 Does not provide services to public 40 41 10 5 3 0 0 81 9 301

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 31 13 11 7 1 1 68 19 755
2022 Does not provide services to public 35 29 17 11 6 1 1 65 18 260
2020 Provides services to public 28 28 16 11 8 4 5 61 21 702
2020 Does not provide services to public 29 33 17 10 5 3 2 65 16 292
2019 Provides services to public 34 30 13 14 8 0 0 65 22 632
2019 Does not provide services to public 39 33 12 12 4 0 0 72 16 259
2018 Provides services to public 36 36 10 9 8 0 0 73 17 652
2018 Does not provide services to public 40 36 10 8 6 0 0 76 14 304

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 41 7 13 5 0 0 75 18 755
2022 Does not provide services to public 43 33 7 11 6 0 0 76 17 260
2020 Provides services to public 34 38 10 12 6 0 0 72 18 696
2020 Does not provide services to public 33 38 12 13 5 0 0 71 17 289
2019 Provides services to public 37 40 9 12 3 0 0 76 15 627
2019 Does not provide services to public 41 40 5 13 2 0 0 80 15 256
2018 Provides services to public 35 47 6 8 3 0 0 83 11 648
2018 Does not provide services to public 38 44 6 10 2 0 0 82 12 301

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 17 23 7 8 9 13 51 20 755
2022 Does not provide services to public 24 14 24 8 8 9 12 49 21 260
2020 Provides services to public 20 17 24 7 8 11 12 49 20 699
2020 Does not provide services to public 24 20 27 8 3 8 12 54 13 291

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 17 21 13 17 15 3 39 36 755
2022 Does not provide services to public 19 16 24 12 12 15 3 42 29 260
2020 Provides services to public 15 17 22 13 12 18 4 41 31 698
2020 Does not provide services to public 18 21 20 10 7 18 5 52 22 285
2019 Provides services to public 10 16 23 15 20 13 3 30 42 633
2019 Does not provide services to public 15 17 25 13 15 11 4 38 33 259
2018 Provides services to public 10 17 23 17 24 8 2 29 46 650
2018 Does not provide services to public 10 18 24 14 18 11 3 34 38 303

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 20 13 6 6 2 12 71 14 755
2022 Does not provide services to public 45 19 13 5 3 3 11 75 10 260
2020 Provides services to public 41 17 12 8 5 3 13 70 16 701
2020 Does not provide services to public 44 24 10 6 5 2 10 77 12 292
2019 Provides services to public 37 21 15 7 6 2 10 67 15 630
2019 Does not provide services to public 46 19 10 4 2 3 15 80 8 258

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 16 13 8 9 4 9 65 20 755
2022 Does not provide services to public 48 15 13 4 6 4 11 74 12 260
2020 Provides services to public 40 14 12 6 7 8 13 69 16 701
2020 Does not provide services to public 47 15 14 3 5 7 10 74 9 291
2019 Provides services to public 33 14 16 9 10 8 11 57 23 634
2019 Does not provide services to public 39 16 12 8 5 7 14 69 16 258

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 6 3 2 3 8 12 90 6 755
2022 Does not provide services to public 68 7 3 1 3 8 11 92 4 260
2020 Provides services to public 65 7 5 2 2 7 12 90 5 701
2020 Does not provide services to public 74 5 3 3 1 5 10 92 5 290
2019 Provides services to public 63 8 5 3 5 6 9 84 10 635
2019 Does not provide services to public 64 9 5 3 1 7 13 90 4 258

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 9 5 2 3 5 22 86 7 755
2022 Does not provide services to public 59 8 4 2 4 4 18 86 8 260
2020 Provides services to public 58 7 6 2 3 6 17 84 8 702
2020 Does not provide services to public 63 10 5 2 2 3 15 89 5 289
2019 Provides services to public 62 7 5 4 4 4 14 85 9 634
2019 Does not provide services to public 62 8 4 0 3 3 20 91 4 258

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 25 15 12 15 13 6 48 33 755
2022 Does not provide services to public 17 20 19 9 14 14 7 46 29 260
2020 Provides services to public 15 17 17 14 16 14 5 41 38 701
2020 Does not provide services to public 16 20 19 11 12 11 11 46 29 291
2019 Provides services to public 11 17 17 14 27 9 5 33 48 633
2019 Does not provide services to public 14 20 22 11 17 7 8 40 34 259
2018 Provides services to public 8 17 17 18 29 6 4 28 53 656
2018 Does not provide services to public 10 22 16 15 21 6 8 38 43 303

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 21 20 20 21 1 2 37 42 750
2022 Does not provide services to public 17 23 23 18 15 2 2 41 35 260
2020 Provides services to public 13 23 23 20 17 3 1 38 39 698
2020 Does not provide services to public 14 28 23 19 13 1 2 43 33 292
2019 Provides services to public 14 24 17 24 21 1 0 38 45 627
2019 Does not provide services to public 14 30 20 17 16 1 1 46 34 256
2018 Provides services to public 8 23 21 21 26 1 1 31 48 649
2018 Does not provide services to public 12 27 23 17 19 2 1 40 37 301

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 21 25 16 20 1 2 36 38 755
2022 Does not provide services to public 18 16 30 18 15 1 2 35 34 260
2020 Provides services to public 16 22 24 16 18 2 2 39 35 701
2020 Does not provide services to public 17 23 30 15 11 1 2 41 28 293
2019 Provides services to public 15 21 21 20 22 1 1 37 42 629
2019 Does not provide services to public 16 25 20 18 17 1 3 43 36 256
2018 Provides services to public 9 23 21 21 24 0 2 33 46 650
2018 Does not provide services to public 17 24 20 20 18 0 1 42 38 301

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 32 22 10 8 0 0 59 18 755
2022 Does not provide services to public 30 31 19 12 5 0 1 62 18 260
2020 Provides services to public 30 36 16 11 5 1 0 67 17 698
2020 Does not provide services to public 24 43 18 10 5 0 0 67 15 287
2019 Provides services to public 24 34 23 11 8 1 0 58 19 630
2019 Does not provide services to public 23 39 17 13 6 2 1 63 19 256
2018 Provides services to public 19 35 21 16 8 0 0 54 25 649
2018 Does not provide services to public 25 35 19 13 6 1 1 60 20 301

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 20 21 13 18 15 3 36 38 755
2022 Does not provide services to public 13 20 21 15 10 15 6 41 31 260
2020 Provides services to public 11 23 21 15 12 15 3 41 33 690
2020 Does not provide services to public 11 29 22 15 7 14 2 47 27 289
2019 Provides services to public 8 20 20 21 19 9 2 31 46 635
2019 Does not provide services to public 11 26 23 14 14 9 3 42 32 258
2018 Provides services to public 6 17 24 22 22 8 2 25 48 656
2018 Does not provide services to public 9 20 25 23 12 9 2 32 39 303

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 29 15 12 8 1 1 64 20 755
2022 Does not provide services to public 38 27 15 12 8 0 1 66 20 260
2020 Provides services to public 33 29 17 10 9 1 1 63 20 701
2020 Does not provide services to public 38 26 17 12 5 0 1 65 17 288
2019 Provides services to public 29 31 15 12 11 1 1 62 23 630
2019 Does not provide services to public 36 30 12 13 7 1 1 68 20 256
2018 Provides services to public 27 30 15 14 13 0 1 58 27 649
2018 Does not provide services to public 29 35 16 7 9 1 1 66 17 301

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 23 10 3 1 2 5 85 4 755
2022 Does not provide services to public 60 18 11 0 1 4 6 87 1 260
2020 Provides services to public 57 21 11 2 1 2 5 84 4 700
2020 Does not provide services to public 55 28 7 4 1 1 3 87 5 292
2019 Provides services to public 49 27 11 2 1 1 9 84 3 628
2019 Does not provide services to public 60 21 8 3 0 0 8 88 3 255
2018 Provides services to public 57 24 9 1 1 1 7 88 2 650
2018 Does not provide services to public 59 22 8 3 1 1 7 88 4 301

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 21 14 5 12 8 16 60 22 755
2022 Does not provide services to public 29 20 13 4 10 10 16 65 18 260

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 35 30 35 755
2022 Does not provide services to public 28 34 38 260
2020 Provides services to public 22 37 42 702
2020 Does not provide services to public 14 45 41 293
2019 Provides services to public 23 45 31 629
2019 Does not provide services to public 23 48 29 258
2018 Provides services to public 27 42 31 636
2018 Does not provide services to public 21 48 31 300

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 14 28 18 11 13 15 260
2022 Does not provide services to public 28 19 23 10 16 4 70
2020 Provides services to public 11 18 23 10 29 9 152
2020 Does not provide services to public 19 20 13 8 26 15 41
2019 Provides services to public 17 12 35 15 4 16 144
2019 Does not provide services to public 36 8 30 9 5 11 56
2018 Provides services to public 21 9 36 15 8 11 172
2018 Does not provide services to public 33 10 20 20 6 10 67
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 35 9 6 3 0 0 82 9 755
2022 Does not provide services to public 47 35 8 5 4 1 0 83 9 260
2020 Provides services to public 46 37 10 4 2 1 0 84 7 701
2020 Does not provide services to public 46 36 11 6 1 1 0 83 6 288
2019 Provides services to public 43 37 11 5 3 1 0 81 8 629
2019 Does not provide services to public 49 31 10 7 2 1 0 81 8 255
2018 Provides services to public 43 36 10 7 4 1 0 80 10 648
2018 Does not provide services to public 47 38 7 5 3 1 0 85 7 300

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 32 17 8 6 2 1 67 15 755
2022 Does not provide services to public 33 32 19 9 3 2 1 67 13 260
2020 Provides services to public 30 35 16 9 5 5 0 68 15 698
2020 Does not provide services to public 31 34 18 9 3 4 0 67 13 291
2019 Provides services to public 24 35 21 13 6 1 0 60 19 633
2019 Does not provide services to public 27 37 17 10 6 3 0 66 17 259
2018 Provides services to public 22 37 19 12 8 1 0 60 20 651
2018 Does not provide services to public 21 37 20 13 8 1 1 59 21 302

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 13 23 20 23 3 12 50 23 750
2022 Does not provide services to public 5 9 21 27 25 3 10 60 15 260
2020 Provides services to public 8 15 28 22 20 3 4 45 25 698
2020 Does not provide services to public 9 24 28 21 14 2 2 36 34 292
2019 Provides services to public 7 11 33 27 18 2 2 47 19 627
2019 Does not provide services to public 3 11 29 28 23 1 5 54 15 256
2018 Provides services to public 9 17 24 24 19 2 6 46 28 644
2018 Does not provide services to public 5 13 25 26 22 4 6 53 20 301

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 11 19 17 23 5 19 52 24 750
2022 Does not provide services to public 6 7 17 23 23 7 17 61 16 260
2020 Provides services to public 7 10 19 20 25 9 10 55 21 697
2020 Does not provide services to public 8 11 22 16 27 8 9 51 23 290
2019 Provides services to public 7 13 21 23 20 8 8 51 24 626
2019 Does not provide services to public 4 11 21 24 24 8 9 57 18 255
2018 Provides services to public 12 15 21 20 18 4 10 44 31 644
2018 Does not provide services to public 6 14 23 18 22 6 11 48 24 299

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 6 16 21 34 4 17 69 11 750
2022 Does not provide services to public 2 1 14 25 36 3 19 78 5 260
2020 Provides services to public 3 6 16 26 37 4 7 71 10 695
2020 Does not provide services to public 1 4 21 27 37 3 7 70 6 290
2019 Provides services to public 3 7 19 34 28 3 6 68 11 628
2019 Does not provide services to public 3 5 12 31 36 3 11 77 9 256
2018 Provides services to public 5 8 21 28 28 1 9 62 14 647
2018 Does not provide services to public 2 8 20 23 37 2 7 66 11 300

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 7 17 18 32 5 17 64 14 750
2022 Does not provide services to public 2 8 14 21 34 4 17 69 12 255
2020 Provides services to public 7 11 16 21 33 5 7 61 20 698
2020 Does not provide services to public 4 10 22 18 37 3 5 60 16 291
2019 Provides services to public 6 11 20 25 27 3 7 58 20 624
2019 Does not provide services to public 1 6 21 25 34 3 9 68 8 256
2018 Provides services to public 8 14 22 22 25 2 7 52 25 645
2018 Does not provide services to public 5 12 22 21 32 2 7 58 18 300

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 12 14 9 19 23 16 45 32 750
2022 Does not provide services to public 6 12 13 9 19 24 17 47 30 260
2020 Provides services to public 5 12 17 16 24 19 6 54 23 695
2020 Does not provide services to public 3 9 20 22 23 17 7 58 16 290
2019 Provides services to public 14 14 21 19 19 8 5 43 32 625
2019 Does not provide services to public 6 13 23 18 25 8 7 50 23 255
2018 Provides services to public 14 17 23 17 16 5 7 38 36 648
2018 Does not provide services to public 14 15 17 16 24 6 7 46 34 300

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 14 23 12 22 7 12 42 29 755
2022 Does not provide services to public 7 12 21 17 22 9 12 49 24 260
2020 Provides services to public 7 13 23 21 24 7 6 51 22 701
2020 Does not provide services to public 4 13 32 17 23 6 5 45 19 289
2019 Provides services to public 7 16 29 19 19 6 5 42 26 627
2019 Does not provide services to public 5 11 23 23 27 5 5 56 18 255
2018 Provides services to public 12 20 24 18 16 3 7 38 36 649
2018 Does not provide services to public 10 17 22 21 21 3 6 46 30 300

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 9 36 22 22 1 5 48 14 755
2022 Does not provide services to public 4 11 26 22 30 2 5 56 16 260
2020 Provides services to public 7 14 31 23 21 1 3 46 21 699
2020 Does not provide services to public 5 17 27 26 23 1 1 50 23 292
2019 Provides services to public 9 14 33 24 17 2 1 42 24 627
2019 Does not provide services to public 5 14 27 27 22 2 4 52 19 255

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 28 19 15 10 8 1 52 27 755
2022 Does not provide services to public 22 25 21 14 7 8 2 53 24 260
2020 Provides services to public 22 27 18 13 8 11 2 56 24 692
2020 Does not provide services to public 23 30 21 16 6 4 0 55 23 289
2019 Provides services to public 12 28 22 20 11 7 0 43 33 629
2019 Does not provide services to public 20 27 24 14 8 6 0 50 24 259

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 23 12 6 6 12 5 71 15 755
2022 Does not provide services to public 35 18 12 9 6 11 9 66 19 260
2020 Provides services to public 38 22 14 8 6 9 4 68 16 699
2020 Does not provide services to public 39 27 9 8 5 9 2 74 15 289
2019 Provides services to public 33 29 9 11 11 4 3 67 24 628
2019 Does not provide services to public 45 25 10 8 6 3 2 74 15 255
2018 Provides services to public 29 26 14 13 14 3 1 57 28 648
2018 Does not provide services to public 33 26 10 11 14 4 2 63 26 304

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 30 9 5 3 4 4 82 8 755
2022 Does not provide services to public 40 30 10 7 2 4 8 78 10 260
2020 Provides services to public 49 30 9 4 1 3 3 85 6 699
2020 Does not provide services to public 47 32 9 5 1 3 3 84 6 292
2019 Provides services to public 39 35 10 8 5 1 2 77 13 629
2019 Does not provide services to public 45 40 7 6 1 0 1 85 8 256
2018 Provides services to public 33 40 11 9 4 2 1 75 13 651
2018 Does not provide services to public 34 38 10 10 4 1 2 76 14 304

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 25 21 9 6 10 7 57 18 755
2022 Does not provide services to public 21 23 22 8 5 10 11 56 17 260
2020 Provides services to public 25 27 23 6 5 8 5 61 12 694
2020 Does not provide services to public 24 31 24 7 2 7 4 62 10 292
2019 Provides services to public 26 31 20 8 7 4 4 62 16 630
2019 Does not provide services to public 30 33 21 6 2 4 5 69 8 255
2018 Provides services to public 18 34 24 8 6 6 4 57 15 651
2018 Does not provide services to public 18 31 24 9 6 7 4 55 17 304

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 18 7 7 9 1 65 16 755
2022 Does not provide services to public 35 26 18 7 6 8 0 66 15 260
2020 Provides services to public 32 27 17 8 6 11 0 66 16 692
2020 Does not provide services to public 31 36 14 4 6 8 1 73 11 288
2019 Provides services to public 27 31 17 11 8 5 1 61 21 636
2019 Does not provide services to public 33 34 13 11 5 3 1 70 16 258
2018 Provides services to public 26 34 18 11 7 4 0 62 18 656
2018 Does not provide services to public 35 32 14 8 6 4 0 70 15 303

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 28 10 3 3 13 2 82 7 755
2022 Does not provide services to public 43 21 13 4 3 12 4 76 8 260
2020 Provides services to public 39 24 13 4 3 15 2 76 8 697
2020 Does not provide services to public 43 24 12 4 3 13 2 78 8 286
2019 Provides services to public 35 28 14 6 6 9 2 70 14 634
2019 Does not provide services to public 39 31 10 5 4 8 4 79 10 257
2018 Provides services to public 31 30 17 8 5 8 1 67 14 655
2018 Does not provide services to public 37 27 17 7 5 6 1 69 13 303

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 33 9 9 4 1 1 78 13 755
2022 Does not provide services to public 49 32 10 6 3 0 0 81 9 260
2020 Provides services to public 49 30 10 6 4 2 0 80 10 701
2020 Does not provide services to public 52 26 12 7 1 1 1 80 8 290
2019 Provides services to public 44 27 12 10 6 0 0 72 16 633
2019 Does not provide services to public 48 34 8 7 2 0 0 83 9 259
2018 Provides services to public 36 34 12 10 7 0 0 71 17 656
2018 Does not provide services to public 38 40 10 5 6 0 0 79 11 303

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 18 13 4 4 16 14 69 13 755
2022 Does not provide services to public 26 16 19 7 6 12 15 57 17 260

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 18 13 5 4 16 15 68 13 750
2022 Does not provide services to public 27 14 19 5 4 15 16 59 14 260

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 17 13 5 3 21 2 72 11 755
2022 Does not provide services to public 42 13 9 4 3 26 4 78 9 260
2020 Provides services to public 32 22 15 5 3 21 2 70 10 698
2020 Does not provide services to public 36 18 20 3 2 18 2 68 7 292

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 23 11 6 5 9 6 74 13 755
2022 Does not provide services to public 35 23 16 4 6 10 6 70 12 260
2020 Provides services to public 38 28 11 6 4 10 3 77 11 700
2020 Does not provide services to public 39 26 16 3 4 6 5 74 8 290

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 11 17 2 3 48 7 52 10 755
2022 Does not provide services to public 15 13 16 1 2 47 7 59 7 260

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 20 20 6 7 12 18 53 18 755
2022 Does not provide services to public 19 15 20 8 7 12 18 49 22 260
2020 Provides services to public 18 21 22 7 5 15 12 53 17 697
2020 Does not provide services to public 19 23 25 7 3 11 12 55 13 292
2019 Provides services to public 21 23 17 10 10 12 7 55 24 628
2019 Does not provide services to public 26 22 20 8 5 13 5 59 16 254
2018 Provides services to public 13 22 20 16 11 10 7 42 33 647
2018 Does not provide services to public 11 22 26 13 10 9 9 40 28 302

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 28 11 11 10 8 4 64 23 755
2022 Does not provide services to public 29 25 16 10 8 6 5 61 21 260
2020 Provides services to public 29 26 14 11 8 9 4 62 21 700
2020 Does not provide services to public 29 33 15 9 6 5 4 68 16 291
2019 Provides services to public 28 30 14 10 9 6 2 63 21 632
2019 Does not provide services to public 31 35 15 7 5 6 2 71 13 259
2018 Provides services to public 24 33 15 12 9 5 2 61 23 651
2018 Does not provide services to public 26 35 13 10 10 3 3 65 21 303

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 31 16 7 5 6 2 70 13 755
2022 Does not provide services to public 35 27 19 7 3 7 2 68 11 260
2020 Provides services to public 32 27 20 7 4 9 1 65 12 697
2020 Does not provide services to public 34 32 16 7 3 7 2 72 10 290
2019 Provides services to public 25 30 23 11 7 3 1 57 19 633
2019 Does not provide services to public 30 29 23 6 5 5 1 64 12 259
2018 Provides services to public 23 32 23 9 9 3 1 57 19 652
2018 Does not provide services to public 26 30 21 10 9 2 1 58 20 303

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 19 18 9 10 19 4 52 24 755
2022 Does not provide services to public 21 18 20 10 12 17 2 49 26 260
2020 Provides services to public 23 19 15 12 11 17 3 52 29 692
2020 Does not provide services to public 22 20 18 13 10 14 3 51 28 288
2019 Provides services to public 17 20 16 17 17 13 1 42 40 631
2019 Does not provide services to public 20 21 15 11 17 14 2 49 33 259
2018 Provides services to public 16 18 17 16 21 12 1 39 42 652
2018 Does not provide services to public 15 25 17 15 15 10 2 46 35 302

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 38 5 8 3 0 0 84 11 755
2022 Does not provide services to public 48 37 4 9 2 0 0 85 11 260
2020 Provides services to public 41 37 4 12 5 0 0 79 17 698
2020 Does not provide services to public 46 36 6 10 2 0 0 82 12 292

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 25 8 5 3 0 7 83 9 755
2022 Does not provide services to public 53 21 6 5 4 0 10 83 10 260
2020 Provides services to public 48 28 9 8 5 0 1 77 14 698
2020 Does not provide services to public 44 30 12 10 3 0 1 75 13 290
2019 Provides services to public 36 34 10 10 4 0 6 74 15 624
2019 Does not provide services to public 42 35 7 6 4 0 6 82 11 255

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 30 13 8 5 0 3 73 14 755
2022 Does not provide services to public 47 27 9 8 7 0 3 76 15 260
2020 Provides services to public 44 31 9 11 4 0 1 76 15 696
2020 Does not provide services to public 47 29 11 8 3 0 1 77 11 290
2019 Provides services to public 35 34 12 13 6 0 0 70 19 630
2019 Does not provide services to public 43 32 12 10 3 0 0 75 13 256

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 80 13 3 1 1 0 0 94 2 755
2022 Does not provide services to public 86 10 1 2 0 0 0 97 2 260
2020 Provides services to public 80 15 2 1 1 1 0 96 2 694
2020 Does not provide services to public 81 15 2 2 0 0 0 96 2 290

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 10 3 1 1 1 6 94 3 755
2022 Does not provide services to public 75 9 3 3 2 2 6 92 5 260
2019 Provides services to public 81 10 3 1 1 0 4 94 3 632
2019 Does not provide services to public 79 11 3 1 1 1 4 95 2 259

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 9 7 2 2 29 5 83 7 755
2022 Does not provide services to public 38 9 4 4 3 34 7 82 12 260
2020 Provides services to public 41 14 8 3 5 25 5 77 11 702
2020 Does not provide services to public 43 14 5 3 2 27 5 85 8 291
2019 Provides services to public 37 15 7 4 6 25 5 75 15 626
2019 Does not provide services to public 36 12 8 6 5 26 7 71 16 258

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 750
2022 Does not provide services to public 8 92 260
2020 Provides services to public 8 92 701
2020 Does not provide services to public 6 94 289
2019 Provides services to public 23 77 631
2019 Does not provide services to public 15 85 257
2018 Provides services to public 23 77 652
2018 Does not provide services to public 15 85 303

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 95
2022 Does not provide services to public 13 87 20
2020 Provides services to public 18 82 54
2020 Does not provide services to public 38 63 16
2019 Provides services to public 33 67 145
2019 Does not provide services to public 45 55 38
2018 Provides services to public 30 70 128
2018 Does not provide services to public 46 54 39

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 95
2022 Does not provide services to public 82 18 20
2020 Provides services to public 72 28 54
2020 Does not provide services to public 56 44 16
2019 Provides services to public 57 43 145
2019 Does not provide services to public 62 38 38
2018 Provides services to public 67 33 144
2018 Does not provide services to public 68 32 43

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 95
2022 Does not provide services to public 0 100 20

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 95
2022 Does not provide services to public 0 100 20
2020 Provides services to public 0 100 54
2020 Does not provide services to public 0 100 16
2019 Provides services to public 0 100 145
2019 Does not provide services to public 0 100 38
2018 Provides services to public 0 100 125
2018 Does not provide services to public 0 100 37

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 95
2022 Does not provide services to public 0 100 20

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 95
2022 Does not provide services to public 28 72 20
2019 Provides services to public 42 58 145
2019 Does not provide services to public 28 72 38
2018 Provides services to public 48 52 133
2018 Does not provide services to public 35 65 41

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 95
2022 Does not provide services to public 0 100 20

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 95
2022 Does not provide services to public 40 60 20
2020 Provides services to public 48 52 54
2020 Does not provide services to public 38 63 16
2019 Provides services to public 49 51 146
2019 Does not provide services to public 19 81 38
2018 Provides services to public 53 47 137
2018 Does not provide services to public 35 65 41

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 95
2022 Does not provide services to public 41 59 20
2020 Provides services to public 43 57 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 39 61 146
2019 Does not provide services to public 37 63 38
2018 Provides services to public 41 59 131
2018 Does not provide services to public 33 67 39

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 95
2022 Does not provide services to public 46 54 20
2020 Provides services to public 38 62 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 33 67 146
2019 Does not provide services to public 33 67 38
2018 Provides services to public 31 69 132
2018 Does not provide services to public 45 55 38

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 95
2022 Does not provide services to public 21 79 20
2020 Provides services to public 39 61 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 33 67 146
2019 Does not provide services to public 52 48 38
2018 Provides services to public 38 62 133
2018 Does not provide services to public 50 50 41

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 95
2022 Does not provide services to public 23 77 20
2019 Provides services to public 24 76 146
2019 Does not provide services to public 31 69 38
2018 Provides services to public 25 75 132
2018 Does not provide services to public 25 75 38

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 95
2022 Does not provide services to public 53 47 20
2020 Provides services to public 62 38 54
2020 Does not provide services to public 38 63 16
2019 Provides services to public 55 45 146
2019 Does not provide services to public 65 35 38
2018 Provides services to public 56 44 139
2018 Does not provide services to public 49 51 39

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 95
2022 Does not provide services to public 14 86 20
2020 Provides services to public 32 68 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 31 69 146
2019 Does not provide services to public 34 66 38
2018 Provides services to public 34 66 130
2018 Does not provide services to public 20 80 38

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 95
2022 Does not provide services to public 0 100 20
2020 Provides services to public 0 100 54
2020 Does not provide services to public 0 100 16

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 95
2022 Does not provide services to public 4 96 20
2018 Provides services to public 21 79 132
2018 Does not provide services to public 27 73 37

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 95
2022 Does not provide services to public 11 89 20
2019 Provides services to public 25 75 146
2019 Does not provide services to public 17 83 38
2018 Provides services to public 27 73 127
2018 Does not provide services to public 31 69 40

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 95
2022 Does not provide services to public 39 61 20
2020 Provides services to public 53 47 54
2020 Does not provide services to public 50 50 16
2019 Provides services to public 45 55 146
2019 Does not provide services to public 57 43 38
2018 Provides services to public 48 52 137
2018 Does not provide services to public 56 44 39

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 95
2022 Does not provide services to public 31 69 20
2019 Provides services to public 42 58 146
2019 Does not provide services to public 23 77 38
2018 Provides services to public 42 58 131
2018 Does not provide services to public 17 83 39

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 95
2022 Does not provide services to public 14 86 20
2019 Provides services to public 15 85 146
2019 Does not provide services to public 27 73 38
2018 Provides services to public 13 87 131
2018 Does not provide services to public 18 82 35

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 95
2022 Does not provide services to public 24 76 20
2020 Provides services to public 43 57 54
2020 Does not provide services to public 56 44 16
2019 Provides services to public 60 40 146
2019 Does not provide services to public 45 55 38
2018 Provides services to public 57 43 142
2018 Does not provide services to public 50 50 39

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 95
2022 Does not provide services to public 20 80 20
2020 Provides services to public 10 90 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 15 85 146
2019 Does not provide services to public 18 82 38
2018 Provides services to public 23 77 133
2018 Does not provide services to public 21 79 37

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 95
2022 Does not provide services to public 0 100 20

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 95
2022 Does not provide services to public 6 94 20
2019 Provides services to public 24 76 146
2019 Does not provide services to public 24 76 38
2018 Provides services to public 23 77 132
2018 Does not provide services to public 25 75 36

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 95
2022 Does not provide services to public 0 100 20
2018 Provides services to public 11 89 128
2018 Does not provide services to public 15 85 35

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 95
2022 Does not provide services to public 6 94 20
2018 Provides services to public 7 93 129
2018 Does not provide services to public 18 82 36

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 95
2022 Does not provide services to public 24 76 20
2019 Provides services to public 16 84 146
2019 Does not provide services to public 13 87 38
2018 Provides services to public 23 77 127
2018 Does not provide services to public 21 79 36

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 95
2022 Does not provide services to public 16 84 20
2019 Provides services to public 12 88 146
2019 Does not provide services to public 13 87 38
2018 Provides services to public 8 92 126
2018 Does not provide services to public 18 82 36

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 95
2022 Does not provide services to public 46 54 20
2020 Provides services to public 48 52 54
2020 Does not provide services to public 31 69 16
2019 Provides services to public 24 76 146
2019 Does not provide services to public 37 63 38
2018 Provides services to public 39 61 130
2018 Does not provide services to public 50 50 41

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 80
2022 Does not provide services to public 0 100 20
2018 Provides services to public 13 87 122
2018 Does not provide services to public 21 79 32

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 80
2022 Does not provide services to public 33 67 20
2018 Provides services to public 24 76 123
2018 Does not provide services to public 34 66 32

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 80
2022 Does not provide services to public 0 100 20
2018 Provides services to public 15 85 121
2018 Does not provide services to public 21 79 30

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 80
2022 Does not provide services to public 0 100 20

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 80
2022 Does not provide services to public 0 100 20

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 80
2022 Does not provide services to public 0 100 20
2018 Provides services to public 8 92 118
2018 Does not provide services to public 0 100 30

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 80
2022 Does not provide services to public 0 100 20

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 80
2022 Does not provide services to public 22 78 20
2018 Provides services to public 15 85 121
2018 Does not provide services to public 21 79 30

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 80
2022 Does not provide services to public 28 72 20
2018 Provides services to public 19 81 118
2018 Does not provide services to public 20 80 31

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 80
2022 Does not provide services to public 37 63 20
2018 Provides services to public 39 61 121
2018 Does not provide services to public 31 69 33

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 80
2022 Does not provide services to public 4 96 20
2018 Provides services to public 6 94 118
2018 Does not provide services to public 0 100 30

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 80
2022 Does not provide services to public 43 57 20
2018 Provides services to public 50 50 126
2018 Does not provide services to public 50 50 33

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 80
2022 Does not provide services to public 5 95 20

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 80
2022 Does not provide services to public 67 33 20
2018 Provides services to public 59 41 126
2018 Does not provide services to public 54 46 37

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 80
2022 Does not provide services to public 12 88 20

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 80
2022 Does not provide services to public 14 86 20
2018 Provides services to public 16 84 118
2018 Does not provide services to public 24 76 31

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 7 11 4 4 46 17 49 22 755
2022 Does not provide services to public 13 9 9 2 4 44 18 59 17 260
2020 Provides services to public 14 9 14 4 4 42 12 50 19 694
2020 Does not provide services to public 21 12 12 5 2 36 11 63 14 291
2019 Provides services to public 14 11 16 9 10 31 10 42 31 622
2019 Does not provide services to public 14 10 12 5 8 39 12 49 28 251
2018 Provides services to public 11 11 19 9 10 33 6 37 32 639
2018 Does not provide services to public 12 14 19 7 7 36 6 44 24 300

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 20 13 4 4 24 5 70 11 755
2022 Does not provide services to public 36 19 10 3 3 23 6 77 8 260
2020 Provides services to public 30 21 13 5 4 24 3 70 12 702
2020 Does not provide services to public 39 19 16 4 2 18 3 72 7 291
2019 Provides services to public 27 22 16 7 8 17 3 62 18 622
2019 Does not provide services to public 32 23 13 7 4 18 3 70 14 252
2018 Provides services to public 21 27 20 7 9 14 2 57 19 638
2018 Does not provide services to public 25 29 17 4 9 15 2 64 16 298

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 755
2022 Does not provide services to public 5 95 260
2020 Provides services to public 5 95 698
2020 Does not provide services to public 4 96 292
2019 Provides services to public 12 88 632
2019 Does not provide services to public 5 95 258
2018 Provides services to public 10 90 650
2018 Does not provide services to public 9 91 301

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 45
2022 Does not provide services to public 12 88 15
2018 Provides services to public 33 67 58
2018 Does not provide services to public 23 77 21

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 78 22 45
2022 Does not provide services to public 83 17 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 45
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 45
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11
2019 Provides services to public 0 100 74
2019 Does not provide services to public 0 100 12
2018 Provides services to public 0 100 54
2018 Does not provide services to public 0 100 20

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 45
2022 Does not provide services to public 0 100 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 45
2022 Does not provide services to public 11 89 15
2019 Provides services to public 30 70 74
2019 Does not provide services to public 56 44 12

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 45
2022 Does not provide services to public 6 94 15
2020 Provides services to public 14 86 33
2020 Does not provide services to public 0 100 11

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 45
2022 Does not provide services to public 23 77 15
2019 Provides services to public 20 80 73
2019 Does not provide services to public 43 57 12
2018 Provides services to public 23 77 56
2018 Does not provide services to public 28 72 22

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 45
2022 Does not provide services to public 6 94 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 0 100 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 6 94 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 45
2022 Does not provide services to public 7 93 15
2019 Provides services to public 27 73 73
2019 Does not provide services to public 0 100 12

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 45
2022 Does not provide services to public 6 94 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 45
2022 Does not provide services to public 11 89 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 45
2022 Does not provide services to public 11 89 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11
2019 Provides services to public 11 89 73
2019 Does not provide services to public 0 100 12

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 45
2022 Does not provide services to public 0 100 15
2018 Provides services to public 24 76 55
2018 Does not provide services to public 25 75 20

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 45
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11
2019 Provides services to public 0 100 73
2019 Does not provide services to public 0 100 12
2018 Provides services to public 0 100 53
2018 Does not provide services to public 0 100 20

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 45
2022 Does not provide services to public 26 74 15
2018 Provides services to public 26 74 59
2018 Does not provide services to public 35 65 22

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 45
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11
2019 Provides services to public 0 100 73
2019 Does not provide services to public 0 100 12

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 45
2022 Does not provide services to public 38 62 15
2018 Provides services to public 38 62 57
2018 Does not provide services to public 32 68 22

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 45
2022 Does not provide services to public 18 82 15
2018 Provides services to public 51 49 62
2018 Does not provide services to public 44 56 21

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 45
2022 Does not provide services to public 9 91 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 45
2022 Does not provide services to public 0 100 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 45
2022 Does not provide services to public 26 74 15
2018 Provides services to public 33 67 60
2018 Does not provide services to public 31 69 20

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 9 91 15
2020 Provides services to public 0 100 33
2020 Does not provide services to public 0 100 11

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 45
2022 Does not provide services to public 23 77 15
2018 Provides services to public 14 86 57
2018 Does not provide services to public 25 75 20

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 45
2022 Does not provide services to public 18 82 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 45
2022 Does not provide services to public 11 89 15
2019 Provides services to public 7 93 74
2019 Does not provide services to public 0 100 12

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 45
2022 Does not provide services to public 57 43 15
2019 Provides services to public 52 48 74
2019 Does not provide services to public 43 57 12
2018 Provides services to public 47 53 57
2018 Does not provide services to public 45 55 24

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 40
2022 Does not provide services to public 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 40
2022 Does not provide services to public 8 92 10
2018 Provides services to public 10 90 49
2018 Does not provide services to public 0 100 13

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 40
2022 Does not provide services to public 0 100 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 40
2022 Does not provide services to public 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 40
2022 Does not provide services to public 0 100 10
2018 Provides services to public 12 88 49
2018 Does not provide services to public 0 100 13

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 40
2022 Does not provide services to public 0 100 10
2018 Provides services to public 0 100 47
2018 Does not provide services to public 0 100 13

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 40
2022 Does not provide services to public 0 100 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 40
2022 Does not provide services to public 41 59 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 40
2022 Does not provide services to public 25 75 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 40
2022 Does not provide services to public 41 59 10
2018 Provides services to public 44 56 49
2018 Does not provide services to public 48 52 15

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 40
2022 Does not provide services to public 8 92 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 40
2022 Does not provide services to public 61 39 10
2018 Provides services to public 55 45 52
2018 Does not provide services to public 66 34 18

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 40
2022 Does not provide services to public 7 93 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 40
2022 Does not provide services to public 67 33 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 40
2022 Does not provide services to public 7 93 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 40
2022 Does not provide services to public 14 86 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 7 14 2 3 50 11 51 14 755
2022 Does not provide services to public 17 8 13 2 4 48 9 57 13 260
2020 Provides services to public 16 10 13 4 3 43 11 56 15 701
2020 Does not provide services to public 24 11 11 4 2 40 7 67 11 289
2019 Provides services to public 15 9 18 6 6 38 8 45 22 625
2019 Does not provide services to public 15 13 15 4 3 40 11 55 14 252
2018 Provides services to public 13 12 19 5 7 39 5 45 22 638
2018 Does not provide services to public 12 16 18 2 5 39 9 52 13 300

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 22 13 3 2 25 4 75 7 755
2022 Does not provide services to public 38 23 10 3 3 22 3 80 7 260
2020 Provides services to public 31 21 13 5 2 24 4 72 10 699
2020 Does not provide services to public 39 18 15 3 1 21 3 75 6 291
2019 Provides services to public 29 22 16 4 5 22 2 67 12 625
2019 Does not provide services to public 36 20 14 4 3 21 2 73 9 252
2018 Provides services to public 24 27 17 5 7 19 1 64 15 638
2018 Does not provide services to public 27 30 14 2 5 20 2 73 10 301

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 755
2022 Does not provide services to public 16 84 260
2020 Provides services to public 12 88 682
2020 Does not provide services to public 16 84 290
2019 Provides services to public 20 80 631
2019 Does not provide services to public 16 84 258

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 110
2022 Does not provide services to public 55 45 45
2020 Provides services to public 60 40 85
2020 Does not provide services to public 40 60 45

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 75 25 110
2022 Does not provide services to public 73 27 45
2020 Provides services to public 77 23 85
2020 Does not provide services to public 82 18 45
2019 Provides services to public 79 21 122
2019 Does not provide services to public 78 22 43

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 35 12 11 7 0 2 70 18 85
2022 Does not provide services to public 61 25 9 6 0 0 0 85 6 30
2020 Provides services to public 43 29 11 10 5 0 2 74 15 63
2020 Does not provide services to public 45 24 17 11 3 0 0 69 14 36
2019 Provides services to public 40 30 10 10 10 0 0 70 20 96
2019 Does not provide services to public 49 20 7 17 7 0 0 69 24 31

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 12 7 4 7 12 71 15 755
2022 Does not provide services to public 32 27 12 6 5 8 11 72 14 260
2020 Provides services to public 32 28 11 7 6 7 8 72 15 695
2020 Does not provide services to public 37 25 11 9 2 8 8 74 12 293
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 27 10 8 7 4 2 73 16 755
2022 Does not provide services to public 37 26 13 9 7 4 4 69 17 260
2020 Provides services to public 40 24 14 8 9 4 2 68 17 696
2020 Does not provide services to public 39 31 8 11 5 5 2 75 17 289

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 4 10 4 41 8 29 71 12 755
2022 Does not provide services to public 4 4 10 5 42 8 28 72 12 260

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 17 6 6 7 1 68 13 755
2022 Does not provide services to public 36 25 18 6 7 7 1 66 14 260
2020 Provides services to public 33 34 13 7 4 9 1 74 12 702
2020 Does not provide services to public 42 33 12 4 2 5 2 81 6 292
2019 Provides services to public 18 32 20 13 11 6 0 53 26 636
2019 Does not provide services to public 20 33 23 12 6 6 0 56 20 259
2018 Provides services to public 17 29 22 14 12 5 1 49 28 652
2018 Does not provide services to public 16 32 21 12 10 7 1 52 25 301

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 24 33 24 15 4 755
2022 Does not provide services to public 23 30 32 14 2 260

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 24 17 6 6 10 3 66 14 755
2022 Does not provide services to public 35 18 18 5 4 15 5 66 11 260
2020 Provides services to public 27 21 20 6 8 15 3 59 17 692
2020 Does not provide services to public 32 23 19 5 3 14 3 67 10 289

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 21 13 14 15 4 3 55 30 755
2022 Does not provide services to public 32 21 12 13 13 4 5 59 28 260
2020 Provides services to public 25 22 13 15 16 6 2 52 34 700
2020 Does not provide services to public 26 28 16 14 11 3 2 56 27 290

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 29 15 12 10 3 4 60 24 755
2022 Does not provide services to public 26 26 23 9 7 6 3 58 17 260
2020 Provides services to public 28 24 18 12 9 8 1 57 23 701
2020 Does not provide services to public 30 24 23 9 7 5 3 59 17 292
2019 Provides services to public 15 25 22 16 15 5 2 43 33 632
2019 Does not provide services to public 23 25 18 13 9 9 3 54 25 259
2018 Provides services to public 15 24 21 18 17 3 2 41 37 652
2018 Does not provide services to public 18 29 18 16 14 3 3 49 32 301

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Provides services to public 10 34 11 25 17 2 0 45 43 41
2020 Does not provide services to public 6 26 29 24 15 0 0 32 38 34
2019 Provides services to public 7 32 18 27 13 3 0 40 41 43
2019 Does not provide services to public 14 30 5 36 12 0 3 46 49 21

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 23 20 13 19 1 1 47 33 750
2022 Does not provide services to public 23 22 24 10 19 2 2 46 29 260
2020 Provides services to public 29 25 22 13 10 1 0 55 23 699
2020 Does not provide services to public 38 25 18 11 7 0 1 64 18 292
2019 Provides services to public 33 29 17 10 9 1 1 63 20 633
2019 Does not provide services to public 37 32 17 5 7 0 1 70 13 259
2018 Provides services to public 26 24 20 13 15 0 2 51 29 655
2018 Does not provide services to public 29 25 24 12 10 0 1 54 22 302

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 23 16 7 3 1 4 73 11 750
2022 Does not provide services to public 48 26 14 4 2 1 6 80 5 260
2020 Provides services to public 42 26 16 8 5 2 1 70 13 703
2020 Does not provide services to public 44 22 21 8 3 1 2 67 11 292
2019 Provides services to public 42 28 18 7 4 0 1 71 11 635
2019 Does not provide services to public 57 23 14 2 1 0 3 82 3 259
2018 Provides services to public 40 28 17 6 4 0 4 71 10 653
2018 Does not provide services to public 48 25 16 6 2 0 4 76 8 302

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 18 10 5 3 2 12 79 10 750
2022 Does not provide services to public 53 19 10 2 1 2 14 85 4 260
2020 Provides services to public 52 20 12 6 4 3 3 77 10 698
2020 Does not provide services to public 52 23 14 4 2 1 4 79 6 288
2019 Provides services to public 47 26 14 5 3 1 4 76 9 634
2019 Does not provide services to public 60 21 8 3 1 1 5 87 5 259
2018 Provides services to public 43 25 14 6 4 1 8 75 10 653
2018 Does not provide services to public 53 21 13 5 1 1 7 80 6 301

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 16 9 5 4 10 8 77 11 750
2022 Does not provide services to public 49 15 10 3 2 12 9 80 6 260
2020 Provides services to public 51 18 11 6 4 7 3 77 11 696
2020 Does not provide services to public 50 19 13 5 4 8 2 76 10 290
2019 Provides services to public 51 20 12 7 4 2 3 76 11 635
2019 Does not provide services to public 67 17 6 3 1 2 4 90 4 259
2018 Provides services to public 50 21 10 5 3 3 7 79 9 654
2018 Does not provide services to public 55 21 10 3 2 3 5 83 5 303

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 13 7 4 1 1 15 86 6 755
2022 Does not provide services to public 62 12 5 3 1 2 15 89 5 260
2020 Provides services to public 57 18 9 5 4 2 4 81 10 693
2020 Does not provide services to public 56 20 11 3 2 0 7 82 6 289
2019 Provides services to public 59 16 9 3 2 1 11 84 6 634
2019 Does not provide services to public 70 12 5 1 1 1 9 91 3 259
2018 Provides services to public 55 15 7 4 2 1 15 84 7 654
2018 Does not provide services to public 60 16 7 1 1 1 13 89 3 302

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 25 18 10 10 1 2 61 20 750
2022 Does not provide services to public 41 24 14 8 8 1 4 68 17 260
2020 Provides services to public 33 22 21 12 11 1 0 56 23 701
2020 Does not provide services to public 34 28 17 11 8 0 1 64 19 291
2019 Provides services to public 30 25 21 12 11 0 1 55 23 634
2019 Does not provide services to public 45 27 13 8 6 0 1 73 14 259
2018 Provides services to public 27 27 20 11 13 0 2 54 25 655
2018 Does not provide services to public 34 32 18 8 7 0 1 67 15 304

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 19 18 11 11 3 9 55 25 755
2022 Does not provide services to public 37 19 15 7 7 4 11 65 17 260
2020 Provides services to public 36 24 17 10 6 3 4 64 17 701
2020 Does not provide services to public 41 21 18 10 5 2 4 65 16 293
2019 Provides services to public 29 26 19 12 10 1 3 58 22 636
2019 Does not provide services to public 41 20 19 7 5 1 6 66 14 259
2018 Provides services to public 26 22 20 12 13 2 4 51 27 655
2018 Does not provide services to public 36 23 19 8 7 3 4 64 16 303

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 23 13 7 8 3 8 69 16 755
2022 Does not provide services to public 45 18 14 4 4 6 10 75 9 260
2020 Provides services to public 36 25 18 8 8 3 2 64 17 699
2020 Does not provide services to public 32 27 18 11 6 3 2 63 18 289
2019 Provides services to public 37 27 16 9 6 1 4 67 16 633
2019 Does not provide services to public 47 25 13 7 3 2 3 76 11 259
2018 Provides services to public 33 24 15 12 8 2 7 62 22 654
2018 Does not provide services to public 43 25 15 7 2 4 5 74 10 302

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 26 14 7 7 2 3 70 15 750
2022 Does not provide services to public 49 19 14 7 3 4 5 74 10 260
2020 Provides services to public 39 24 17 8 8 2 1 66 16 701
2020 Does not provide services to public 37 27 20 11 4 1 1 65 15 291
2019 Provides services to public 42 28 15 7 6 0 2 71 14 635
2019 Does not provide services to public 50 29 11 5 3 1 2 81 8 259
2018 Provides services to public 39 30 13 8 6 0 3 71 15 655
2018 Does not provide services to public 48 30 12 4 3 1 2 80 7 302

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 24 15 8 11 2 2 65 20 750
2022 Does not provide services to public 40 20 16 10 7 2 5 64 19 260
2020 Provides services to public 43 24 14 6 9 3 1 70 16 695
2020 Does not provide services to public 41 28 14 9 5 1 2 71 15 291
2019 Provides services to public 37 24 13 11 14 1 1 62 25 634
2019 Does not provide services to public 45 28 10 8 7 1 1 74 15 258

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 23 14 9 11 1 4 64 21 750
2022 Does not provide services to public 41 24 14 10 6 1 4 69 16 260
2020 Provides services to public 31 23 19 13 12 1 1 55 25 699
2020 Does not provide services to public 31 26 18 13 8 1 2 59 22 292

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 23 16 8 6 1 4 68 15 755
2022 Does not provide services to public 41 29 13 6 7 2 2 73 13 260
2020 Provides services to public 30 28 20 11 9 1 1 59 21 696
2020 Does not provide services to public 24 26 22 14 12 0 1 51 27 291
2019 Provides services to public 45 29 16 5 3 0 2 76 8 635
2019 Does not provide services to public 52 29 9 3 3 0 3 84 6 259
2018 Provides services to public 45 29 14 5 3 0 3 77 9 654
2018 Does not provide services to public 49 30 12 5 1 0 2 81 6 303

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 14 6 3 3 2 15 85 7 750
2022 Does not provide services to public 61 10 8 3 3 3 12 83 7 260
2020 Provides services to public 56 20 11 4 3 1 4 80 8 696
2020 Does not provide services to public 58 22 11 4 2 0 3 82 7 292
2019 Provides services to public 45 23 15 9 3 0 4 71 13 635
2019 Does not provide services to public 58 21 10 3 2 0 6 84 6 259
2018 Provides services to public 45 22 17 6 5 0 4 70 11 655
2018 Does not provide services to public 57 19 12 5 3 0 4 79 8 301

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 28 14 7 4 1 2 74 12 755
2022 Does not provide services to public 46 32 12 5 3 1 0 80 8 260
2020 Provides services to public 36 28 20 9 6 0 1 65 15 699
2020 Does not provide services to public 41 30 14 9 5 0 1 72 14 291

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 13 5 2 3 2 18 88 6 755
2022 Does not provide services to public 60 10 6 1 3 2 18 87 5 260
2020 Provides services to public 67 12 8 3 2 1 7 86 5 698
2020 Does not provide services to public 68 10 6 3 2 2 8 87 6 292
2019 Provides services to public 65 12 7 4 3 1 8 85 8 636
2019 Does not provide services to public 70 13 4 2 1 0 10 92 4 259
2018 Provides services to public 59 12 6 3 2 5 13 87 6 648
2018 Does not provide services to public 65 10 6 1 2 6 10 89 4 303

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 8 3 3 3 3 10 91 6 750
2022 Does not provide services to public 69 5 5 0 3 3 13 89 4 255
2020 Provides services to public 78 9 3 1 2 2 4 93 4 698
2020 Does not provide services to public 82 6 3 2 1 1 5 94 3 291
2019 Provides services to public 68 10 7 4 5 1 4 83 10 636
2019 Does not provide services to public 73 10 6 2 3 1 5 88 6 257
2018 Provides services to public 61 15 8 5 5 2 5 81 11 654
2018 Does not provide services to public 65 15 6 2 4 2 5 87 7 304

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 10 3 1 1 1 9 94 2 755
2022 Does not provide services to public 70 10 4 0 1 2 12 93 2 260
2020 Provides services to public 82 9 2 1 0 1 5 97 1 698
2020 Does not provide services to public 79 12 2 1 0 1 4 97 1 292
2019 Provides services to public 70 16 6 2 2 1 4 90 4 636
2019 Does not provide services to public 74 13 3 3 1 0 5 92 5 259
2018 Provides services to public 66 17 7 3 2 0 5 88 5 654
2018 Does not provide services to public 66 18 8 4 1 1 3 87 5 304

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 20 7 5 4 1 4 84 9 745
2022 Does not provide services to public 62 15 8 3 4 2 6 84 8 255
2020 Provides services to public 66 15 7 4 3 2 3 86 7 697
2020 Does not provide services to public 65 16 9 5 2 1 2 84 7 293
2019 Provides services to public 55 19 11 4 7 1 2 77 12 634
2019 Does not provide services to public 58 23 6 6 3 1 3 85 9 258
2018 Provides services to public 47 24 12 7 8 0 3 73 15 656
2018 Does not provide services to public 53 19 12 7 6 0 2 74 13 304

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 2 1 0 0 1 48 97 1 750
2022 Does not provide services to public 47 2 1 1 0 1 48 96 2 260
2020 Provides services to public 61 4 1 0 0 1 33 98 1 697
2020 Does not provide services to public 51 6 2 0 0 1 40 97 1 292
2019 Provides services to public 50 6 2 0 0 1 41 96 1 629
2019 Does not provide services to public 55 2 2 0 0 0 41 96 0 258
2018 Provides services to public 38 4 2 0 0 1 54 94 1 651
2018 Does not provide services to public 42 7 3 1 1 0 46 90 4 303

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 21 10 6 5 1 8 78 11 750
2022 Does not provide services to public 57 11 11 2 2 2 14 82 5 260
2020 Provides services to public 59 16 10 5 4 1 4 80 9 699
2020 Does not provide services to public 66 20 7 2 1 0 3 89 4 292
2019 Provides services to public 46 19 14 7 5 1 9 72 13 632
2019 Does not provide services to public 63 15 7 1 2 0 12 89 4 259
2018 Provides services to public 40 19 15 9 5 1 12 67 16 656
2018 Does not provide services to public 53 19 8 3 3 1 15 84 7 303

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 19 14 8 16 2 4 59 26 755
2022 Does not provide services to public 37 20 13 7 15 3 5 62 23 260
2020 Provides services to public 37 19 18 11 12 1 2 57 24 700
2020 Does not provide services to public 44 24 14 8 8 1 1 69 16 292
2019 Provides services to public 31 22 18 11 17 0 1 54 28 636
2019 Does not provide services to public 38 24 14 8 13 0 3 64 21 258
2018 Provides services to public 22 18 17 15 26 1 2 41 42 655
2018 Does not provide services to public 30 23 17 12 17 0 1 54 30 304

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 22 10 3 4 1 6 82 7 755
2022 Does not provide services to public 54 20 9 5 4 2 7 80 10 260
2020 Provides services to public 53 21 14 5 4 1 2 76 9 696
2020 Does not provide services to public 53 22 14 5 3 0 2 77 9 291
2019 Provides services to public 51 24 13 5 3 1 2 78 9 635
2019 Does not provide services to public 54 25 11 3 3 0 4 83 5 259
2018 Provides services to public 46 26 12 6 5 1 4 77 11 654
2018 Does not provide services to public 52 27 13 3 3 0 2 80 6 304

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 33 37 7 6 0 0 50 13 755
2022 Does not provide services to public 24 35 29 6 5 0 0 59 11 260
2020 Provides services to public 22 33 29 9 6 0 0 56 15 702
2020 Does not provide services to public 20 35 31 10 4 1 0 55 14 292
2019 Provides services to public 13 33 35 13 5 0 0 47 18 636
2019 Does not provide services to public 24 39 28 6 3 0 0 63 9 259
2018 Provides services to public 16 26 37 15 6 0 0 42 21 652
2018 Does not provide services to public 21 37 26 8 7 0 0 59 16 301

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 14 39 21 15 0 1 37 24 755
2022 Does not provide services to public 6 13 38 29 15 0 0 43 19 260
2020 Provides services to public 12 17 35 23 13 1 0 36 29 698
2020 Does not provide services to public 11 19 36 23 10 1 0 34 30 292
2019 Provides services to public 13 20 36 21 11 0 0 32 32 636
2019 Does not provide services to public 6 12 37 23 22 0 1 45 18 259
2018 Provides services to public 11 19 37 21 12 0 0 33 30 654
2018 Does not provide services to public 9 14 35 23 17 0 1 41 23 301
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 11 46 38 5 755
2022 Does not provide services to public 8 48 39 5 260
2020 Provides services to public 12 35 39 13 702
2020 Does not provide services to public 6 42 45 7 293

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 85
2022 Does not provide services to public 42 58 20
2020 Provides services to public 45 55 88
2020 Does not provide services to public 41 59 19

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 2 5 2 2 17 34 83 7 755
2022 Does not provide services to public 41 7 2 3 1 13 34 89 8 260
2020 Provides services to public 44 7 4 2 1 13 28 87 7 700
2020 Does not provide services to public 50 5 4 1 1 11 27 91 3 291
2019 Provides services to public 49 8 4 2 4 6 28 86 9 626
2019 Does not provide services to public 46 5 4 0 2 8 34 89 4 255
2018 Provides services to public 50 9 3 1 4 6 26 88 8 633
2018 Does not provide services to public 57 7 5 1 2 6 22 89 4 291

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 15 16 14 31 7 3 32 51 85
2022 Does not provide services to public 10 9 8 18 44 0 10 22 69 20
2020 Provides services to public 11 22 16 19 22 4 6 36 46 88
2020 Does not provide services to public 6 9 17 23 23 11 11 19 59 18

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 9 18 17 33 7 13 16 61 85
2022 Does not provide services to public 5 14 5 8 45 12 11 25 69 20
2020 Provides services to public 11 9 23 17 21 5 14 25 47 88
2020 Does not provide services to public 5 9 16 16 21 11 21 21 55 19
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