2022 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 39 10 7 4 0 0 79 11 90
2022 Does not provide services to public 43 36 10 6 5 0 0 79 11 155
2020 Provides services to public 43 35 13 7 2 0 0 78 9 84
2020 Does not provide services to public 46 35 7 10 2 0 0 82 12 174
2019 Provides services to public 41 39 12 7 1 0 0 80 8 74
2019 Does not provide services to public 41 38 9 8 3 1 0 79 11 169
2018 Provides services to public 54 25 8 9 4 0 0 79 13 64
2018 Does not provide services to public 27 52 10 10 1 1 0 79 11 137

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 30 10 14 6 0 0 69 21 90
2022 Does not provide services to public 51 26 13 6 4 0 0 76 10 155
2020 Provides services to public 49 31 8 6 6 0 0 80 12 84
2020 Does not provide services to public 47 33 9 8 2 0 0 81 11 177
2019 Provides services to public 49 27 8 10 7 0 0 75 17 74
2019 Does not provide services to public 43 32 6 11 6 1 0 76 17 169
2018 Provides services to public 47 20 12 15 6 0 0 68 20 65
2018 Does not provide services to public 36 36 11 11 5 1 0 73 16 138

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 29 14 6 2 0 0 77 8 90
2022 Does not provide services to public 50 36 8 5 1 0 0 86 6 150
2020 Provides services to public 54 28 11 4 2 0 1 83 6 84
2020 Does not provide services to public 57 28 11 4 1 0 0 85 4 177
2019 Provides services to public 55 36 3 4 3 0 0 91 7 75
2019 Does not provide services to public 52 30 13 4 1 1 0 83 5 168
2018 Provides services to public 65 14 12 7 1 0 0 79 9 65
2018 Does not provide services to public 45 36 16 2 0 1 0 82 2 137

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 38 11 9 1 0 0 79 10 90
2022 Does not provide services to public 44 36 12 7 2 0 0 80 9 155
2020 Provides services to public 51 29 11 5 2 1 0 82 7 84
2020 Does not provide services to public 47 34 12 6 1 0 0 81 7 176
2019 Provides services to public 52 31 8 8 1 0 0 83 9 75
2019 Does not provide services to public 48 28 15 7 2 1 0 76 8 169
2018 Provides services to public 61 15 10 10 4 0 0 75 15 65
2018 Does not provide services to public 41 38 9 9 2 1 0 79 11 138

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 23 14 11 9 0 0 67 20 90
2022 Does not provide services to public 51 26 12 7 4 0 0 76 11 155
2020 Provides services to public 58 21 11 7 2 0 0 80 10 83
2020 Does not provide services to public 58 25 12 2 2 1 0 84 4 176
2019 Provides services to public 48 28 9 13 1 0 0 76 15 75
2019 Does not provide services to public 51 24 14 8 2 1 0 76 10 169
2018 Provides services to public 55 10 10 19 6 0 0 65 25 65
2018 Does not provide services to public 47 24 17 7 5 0 0 71 12 139

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 28 17 13 4 0 0 65 17 90
2022 Does not provide services to public 47 30 10 7 6 0 0 77 13 155
2020 Provides services to public 57 24 10 9 1 0 0 81 10 83
2020 Does not provide services to public 57 26 11 4 1 1 0 84 5 174
2019 Provides services to public 50 27 9 12 1 0 0 77 13 75
2019 Does not provide services to public 49 27 11 9 3 1 0 76 12 166
2018 Provides services to public 49 18 10 16 6 0 0 67 22 64
2018 Does not provide services to public 42 31 17 5 5 0 0 73 10 139

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 20 14 13 12 4 1 60 26 90
2022 Does not provide services to public 38 27 10 11 10 4 1 68 22 155
2020 Provides services to public 46 29 11 7 6 1 0 76 13 84
2020 Does not provide services to public 39 32 14 10 3 2 1 73 13 176
2019 Provides services to public 36 28 15 12 7 3 0 66 19 75
2019 Does not provide services to public 42 21 14 10 8 5 1 66 19 169
2018 Provides services to public 44 12 12 15 18 0 0 56 32 65
2018 Does not provide services to public 28 23 17 17 11 2 1 53 29 139
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 28 5 6 3 1 4 84 10 90
2022 Does not provide services to public 68 18 10 1 0 0 3 88 1 155
2020 Provides services to public 65 19 6 6 0 0 4 87 6 84
2020 Does not provide services to public 70 20 7 2 0 0 1 91 2 175
2019 Provides services to public 54 28 13 3 1 0 0 83 4 75
2019 Does not provide services to public 60 21 10 4 1 1 3 84 5 168

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 29 4 8 6 0 0 82 13 90
2022 Does not provide services to public 56 27 8 2 4 1 2 85 7 155
2020 Provides services to public 54 31 2 7 1 0 4 89 9 84
2020 Does not provide services to public 60 29 5 3 2 1 0 90 5 174
2019 Provides services to public 44 38 7 7 3 1 0 83 10 74
2019 Does not provide services to public 47 31 9 8 4 1 1 79 12 168
2018 Provides services to public 51 29 6 12 3 0 0 80 15 66
2018 Does not provide services to public 46 28 12 7 4 1 1 76 12 138

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 32 4 5 3 0 0 88 8 90
2022 Does not provide services to public 62 24 6 4 3 0 1 86 7 155
2020 Provides services to public 67 21 5 4 2 0 1 89 6 84
2020 Does not provide services to public 67 22 6 4 1 0 0 89 5 176
2019 Provides services to public 54 34 8 4 0 0 0 88 4 74
2019 Does not provide services to public 59 21 8 8 2 2 0 81 11 169
2018 Provides services to public 50 21 12 7 10 0 0 71 17 66
2018 Does not provide services to public 47 32 13 2 4 1 1 80 7 138

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 34 4 7 4 5 2 84 12 90
2022 Does not provide services to public 44 31 14 5 3 3 1 77 8 155
2020 Provides services to public 53 31 5 4 1 6 0 90 5 84
2020 Does not provide services to public 45 33 8 4 2 8 0 85 6 175
2019 Provides services to public 32 47 11 5 4 0 0 79 10 74
2019 Does not provide services to public 43 32 12 5 3 5 0 79 8 169
2018 Provides services to public 47 27 9 9 7 1 0 75 16 66
2018 Does not provide services to public 40 33 15 4 2 4 1 77 7 139

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 24 13 16 6 2 2 64 23 90
2022 Does not provide services to public 37 30 15 11 5 1 1 68 17 155
2020 Provides services to public 52 34 6 5 1 1 0 88 6 84
2020 Does not provide services to public 45 36 9 4 2 3 1 85 6 175
2019 Provides services to public 37 38 14 10 1 0 0 75 11 73
2019 Does not provide services to public 42 31 12 10 2 4 0 75 12 168
2018 Provides services to public 43 22 7 19 7 1 0 66 27 65
2018 Does not provide services to public 33 41 11 9 3 3 0 76 12 139

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 20 12 22 16 0 2 49 39 90
2022 Does not provide services to public 26 31 13 17 9 3 1 58 28 155
2020 Provides services to public 32 34 11 14 2 6 0 71 18 84
2020 Does not provide services to public 37 32 14 9 1 7 0 74 10 174
2019 Provides services to public 24 30 15 19 10 3 0 55 30 74
2019 Does not provide services to public 31 35 14 11 5 5 0 69 17 169
2018 Provides services to public 27 27 10 17 17 1 0 55 35 66
2018 Does not provide services to public 25 35 16 13 5 5 1 64 19 138

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 27 15 15 12 0 2 58 27 90
2022 Does not provide services to public 29 32 14 14 10 1 1 62 24 155
2020 Provides services to public 31 38 12 11 4 5 0 72 15 84
2020 Does not provide services to public 36 33 11 14 2 3 0 72 16 177
2019 Provides services to public 27 30 13 26 3 1 0 57 29 74
2019 Does not provide services to public 24 37 14 14 7 4 0 63 22 169
2018 Provides services to public 39 34 4 13 10 0 0 73 23 66
2018 Does not provide services to public 28 34 15 18 4 1 0 63 22 139
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 27 10 13 8 0 0 69 21 90
2022 Does not provide services to public 46 32 10 8 4 1 0 79 12 155
2020 Provides services to public 56 22 6 8 5 1 1 80 13 84
2020 Does not provide services to public 45 34 11 8 1 1 0 80 9 177
2019 Provides services to public 40 32 15 11 3 0 0 72 13 75
2019 Does not provide services to public 42 33 11 9 5 1 1 75 14 168
2018 Provides services to public 38 34 10 10 7 0 0 72 18 65
2018 Does not provide services to public 34 39 13 9 6 1 0 73 14 139

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 44 5 12 2 0 0 81 14 90
2022 Does not provide services to public 41 37 8 9 5 0 0 78 14 155
2020 Provides services to public 43 35 7 12 2 0 0 79 14 83
2020 Does not provide services to public 35 46 7 11 1 0 0 81 12 176
2019 Provides services to public 39 41 9 10 1 0 0 80 11 74
2019 Does not provide services to public 34 38 9 14 4 1 1 73 18 168
2018 Provides services to public 34 36 14 12 4 0 0 70 16 65
2018 Does not provide services to public 32 41 10 11 6 0 0 73 17 139

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 41 7 6 4 0 0 82 11 90
2022 Does not provide services to public 51 26 13 5 4 0 1 78 10 155
2020 Provides services to public 57 29 5 5 4 0 1 87 9 84
2020 Does not provide services to public 54 29 8 6 2 0 0 84 8 176
2019 Provides services to public 41 35 15 8 1 0 0 76 9 75
2019 Does not provide services to public 49 25 13 9 4 1 0 74 13 167
2018 Provides services to public 44 35 9 9 3 0 1 80 12 66
2018 Does not provide services to public 42 31 12 7 6 1 1 75 13 138

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 32 9 15 8 0 0 67 23 90
2022 Does not provide services to public 34 42 9 10 3 0 1 77 14 155
2020 Provides services to public 38 35 7 14 5 0 1 74 19 84
2020 Does not provide services to public 42 40 7 11 0 1 1 82 11 175
2019 Provides services to public 30 41 14 7 8 0 0 71 15 73
2019 Does not provide services to public 37 34 10 13 4 1 1 72 18 168
2018 Provides services to public 32 44 13 9 3 0 0 76 12 66
2018 Does not provide services to public 32 40 11 12 3 0 2 73 15 139

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 26 10 3 4 0 1 82 8 90
2022 Does not provide services to public 55 26 13 1 2 0 2 84 3 155
2020 Provides services to public 63 19 6 5 5 1 1 84 10 84
2020 Does not provide services to public 60 24 9 3 1 3 1 87 4 173

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 34 13 12 10 1 0 65 22 90
2022 Does not provide services to public 38 34 14 8 4 2 0 73 13 155
2020 Provides services to public 43 30 11 11 4 0 1 74 15 83
2020 Does not provide services to public 40 31 13 8 3 5 1 74 12 176
2019 Provides services to public 33 29 15 12 9 1 0 63 22 75
2019 Does not provide services to public 35 36 6 11 6 4 2 76 18 169
2018 Provides services to public 36 22 14 13 13 1 0 59 27 65
2018 Does not provide services to public 28 36 11 13 8 3 1 68 21 139

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 20 19 8 9 0 2 64 17 90
2022 Does not provide services to public 41 27 16 5 6 0 5 72 11 155
2020 Provides services to public 50 19 16 4 6 1 4 73 10 84
2020 Does not provide services to public 53 24 10 6 4 0 4 79 10 177
2019 Provides services to public 44 28 14 8 3 0 4 75 11 75
2019 Does not provide services to public 56 22 13 2 3 1 3 81 5 169

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 23 11 4 8 1 2 76 12 90
2022 Does not provide services to public 51 20 19 3 1 2 3 76 4 155
2020 Provides services to public 63 16 10 5 4 1 1 81 9 83
2020 Does not provide services to public 55 20 18 2 1 0 5 78 3 176
2019 Provides services to public 48 32 9 3 3 3 3 84 6 75
2019 Does not provide services to public 61 21 8 4 1 1 3 86 6 168

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 11 10 2 1 1 1 86 3 90
2022 Does not provide services to public 76 8 2 2 2 4 6 92 5 155
2020 Provides services to public 81 5 5 2 4 3 1 89 6 84
2020 Does not provide services to public 85 3 2 1 0 3 5 97 1 176
2019 Provides services to public 75 11 4 3 3 3 3 90 6 75
2019 Does not provide services to public 79 7 2 1 3 5 4 94 4 167

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 5 2 4 4 1 5 89 8 90
2022 Does not provide services to public 72 7 5 0 2 3 12 93 2 155
2020 Provides services to public 84 5 1 0 2 1 6 96 3 84
2020 Does not provide services to public 85 5 2 1 0 1 7 98 1 176
2019 Provides services to public 88 3 1 1 1 1 4 96 3 75
2019 Does not provide services to public 81 7 2 1 1 3 5 97 1 168

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 36 8 10 20 0 5 60 32 90
2022 Does not provide services to public 23 29 10 17 16 3 2 55 34 155
2020 Provides services to public 29 32 14 7 12 1 4 65 21 84
2020 Does not provide services to public 31 29 10 14 10 4 2 63 25 177
2019 Provides services to public 37 16 11 20 15 1 0 54 35 75
2019 Does not provide services to public 30 25 14 9 14 4 4 60 25 169
2018 Provides services to public 20 19 12 25 20 0 5 41 47 65
2018 Does not provide services to public 19 27 13 14 21 1 5 49 37 139

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 33 13 9 6 0 0 72 15 90
2022 Does not provide services to public 39 32 13 7 8 0 0 71 15 155
2020 Provides services to public 44 37 9 7 2 0 0 81 9 84
2020 Does not provide services to public 46 40 6 6 2 0 0 86 8 177
2019 Provides services to public 38 42 4 15 1 0 0 80 16 74
2019 Does not provide services to public 45 34 9 7 4 1 0 80 11 169
2018 Provides services to public 47 22 15 12 4 0 0 69 16 64
2018 Does not provide services to public 43 40 8 6 3 1 0 83 9 138

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 42 8 9 4 0 0 79 13 90
2022 Does not provide services to public 50 26 13 7 3 0 1 77 10 155
2020 Provides services to public 51 31 9 4 5 0 0 83 8 84
2020 Does not provide services to public 55 32 7 3 2 0 0 87 6 176
2019 Provides services to public 42 35 15 4 4 0 0 77 8 75
2019 Does not provide services to public 52 30 11 6 1 1 0 82 7 169
2018 Provides services to public 42 35 8 9 6 0 0 77 15 64
2018 Does not provide services to public 48 32 14 5 0 1 0 81 5 137

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 39 10 9 4 0 0 77 13 90
2022 Does not provide services to public 48 27 14 7 5 0 0 75 11 155
2020 Provides services to public 42 42 3 9 2 0 1 86 12 83
2020 Does not provide services to public 41 42 9 6 1 0 1 84 7 175
2019 Provides services to public 42 36 7 12 3 0 0 78 15 74
2019 Does not provide services to public 43 37 9 8 2 1 1 80 11 169
2018 Provides services to public 42 27 12 15 4 0 0 69 19 65
2018 Does not provide services to public 44 38 7 8 1 1 0 83 9 138

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 37 17 7 5 1 2 70 13 90
2022 Does not provide services to public 37 34 14 7 4 4 0 74 11 155
2020 Provides services to public 37 47 7 7 1 0 0 84 8 84
2020 Does not provide services to public 41 42 9 5 1 2 1 85 6 176
2019 Provides services to public 29 44 11 9 5 0 1 74 15 75
2019 Does not provide services to public 39 39 11 4 2 4 0 81 7 169
2018 Provides services to public 34 29 19 10 6 1 0 64 16 65
2018 Does not provide services to public 30 43 16 5 3 2 1 76 8 138

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 39 5 9 5 0 0 81 14 90
2022 Does not provide services to public 53 26 9 5 7 0 0 80 12 155
2020 Provides services to public 49 35 6 7 3 0 0 83 11 84
2020 Does not provide services to public 50 35 8 5 2 0 0 85 7 176
2019 Provides services to public 52 34 4 8 1 0 0 86 10 73
2019 Does not provide services to public 56 30 8 4 0 1 1 88 4 168
2018 Provides services to public 43 41 4 7 4 0 0 84 12 65
2018 Does not provide services to public 52 34 8 5 0 0 0 87 5 139

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 32 19 10 11 0 0 60 21 90
2022 Does not provide services to public 32 37 20 8 4 0 1 69 11 155
2020 Provides services to public 21 36 25 13 5 0 0 57 18 84
2020 Does not provide services to public 26 36 26 8 4 0 0 62 12 176
2019 Provides services to public 26 35 29 5 5 0 0 61 11 74
2019 Does not provide services to public 34 35 24 5 2 1 0 69 7 169
2018 Provides services to public 20 38 18 13 10 0 0 58 23 66
2018 Does not provide services to public 36 41 17 3 1 1 1 78 4 139

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 28 1 1 1 2 0 97 2 90
2022 Does not provide services to public 68 21 4 1 3 1 2 91 4 155

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 47 15 38 90
2022 Does not provide services to public 50 20 30 155
2020 Provides services to public 25 36 40 84
2020 Does not provide services to public 37 24 39 177
2019 Provides services to public 32 27 42 75
2019 Does not provide services to public 36 27 37 169
2018 Provides services to public 35 29 36 66
2018 Does not provide services to public 44 19 37 138

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 2 26 38 5 27 2 40
2022 Does not provide services to public 11 11 36 6 27 9 75
2020 Provides services to public 20 23 42 5 5 5 21
2020 Does not provide services to public 1 33 34 6 21 4 64
2019 Provides services to public 4 25 21 20 21 8 24
2019 Does not provide services to public 8 23 39 7 20 3 61
2018 Provides services to public 8 21 38 13 16 4 23
2018 Does not provide services to public 5 18 38 7 26 6 61
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 36 4 5 2 0 0 88 7 90
2022 Does not provide services to public 56 32 7 3 1 0 0 89 5 150
2020 Provides services to public 59 31 5 4 1 0 0 90 5 83
2020 Does not provide services to public 61 31 4 3 0 0 0 93 3 174
2019 Provides services to public 56 33 4 4 3 0 0 89 7 75
2019 Does not provide services to public 52 32 7 7 1 1 0 85 8 169
2018 Provides services to public 65 23 3 7 1 0 0 88 9 65
2018 Does not provide services to public 53 35 8 4 1 0 0 88 4 138

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 44 8 9 8 1 0 75 16 90
2022 Does not provide services to public 38 41 10 7 2 2 0 81 9 155
2020 Provides services to public 48 41 6 2 2 0 0 89 5 84
2020 Does not provide services to public 49 39 7 4 1 0 0 88 5 177
2019 Provides services to public 56 37 4 3 0 0 0 93 3 75
2019 Does not provide services to public 54 33 7 4 1 1 0 88 4 168
2018 Provides services to public 49 39 4 3 4 0 0 88 7 65
2018 Does not provide services to public 37 44 11 5 1 1 1 82 7 139

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 39 26 15 1 0 3 16 57 90
2022 Does not provide services to public 14 26 38 13 7 0 2 21 41 155
2020 Provides services to public 10 30 36 17 5 0 2 22 41 84
2020 Does not provide services to public 11 29 35 17 6 2 1 23 41 176
2019 Provides services to public 11 29 37 16 7 0 0 23 40 75
2019 Does not provide services to public 10 24 37 17 9 2 0 27 35 169
2018 Provides services to public 18 29 38 13 1 1 0 14 47 65
2018 Does not provide services to public 5 28 36 18 7 1 6 27 35 139

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 31 21 17 6 2 1 24 55 90
2022 Does not provide services to public 17 18 36 13 12 0 4 26 37 155
2020 Provides services to public 16 21 32 21 5 2 1 27 39 83
2020 Does not provide services to public 8 17 40 22 11 1 1 34 26 177
2019 Provides services to public 19 23 37 12 9 0 0 21 41 75
2019 Does not provide services to public 10 20 28 24 13 3 1 39 32 168
2018 Provides services to public 31 23 33 10 1 1 0 12 55 66
2018 Does not provide services to public 11 20 35 20 9 0 4 31 33 139

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 22 27 21 15 0 2 37 35 90
2022 Does not provide services to public 11 16 35 21 14 0 3 36 28 155
2020 Provides services to public 8 18 46 22 4 0 3 27 27 83
2020 Does not provide services to public 10 23 29 23 13 1 1 37 34 175
2019 Provides services to public 8 25 31 23 13 0 0 36 33 74
2019 Does not provide services to public 8 16 28 26 18 2 2 46 25 168
2018 Provides services to public 13 15 43 20 7 1 1 28 29 66
2018 Does not provide services to public 6 14 32 36 9 0 4 46 21 139

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 29 19 14 12 0 1 26 55 90
2022 Does not provide services to public 16 22 25 15 16 1 5 33 40 150
2020 Provides services to public 14 29 28 13 10 1 4 24 46 84
2020 Does not provide services to public 12 22 25 23 12 2 2 38 36 176
2019 Provides services to public 15 29 29 12 13 0 1 25 45 75
2019 Does not provide services to public 10 20 24 18 24 3 1 44 30 168
2018 Provides services to public 17 31 32 11 4 4 0 16 50 66
2018 Does not provide services to public 15 20 29 21 8 1 6 31 38 139

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 28 22 16 13 3 3 30 46 90
2022 Does not provide services to public 15 17 26 16 18 2 5 37 34 155
2020 Provides services to public 6 18 31 27 11 3 5 41 26 83
2020 Does not provide services to public 3 9 31 28 22 3 4 54 13 175
2019 Provides services to public 10 19 31 21 16 1 1 38 30 73
2019 Does not provide services to public 10 15 25 27 20 4 1 48 26 169
2018 Provides services to public 25 27 27 12 3 5 0 16 55 65
2018 Does not provide services to public 15 23 28 19 6 1 7 28 42 136

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 25 28 12 11 3 1 24 46 90
2022 Does not provide services to public 17 13 33 17 16 1 4 34 31 155
2020 Provides services to public 12 16 31 30 7 1 2 39 29 84
2020 Does not provide services to public 10 15 36 20 16 2 1 38 25 175
2019 Provides services to public 18 25 35 13 8 0 1 22 43 74
2019 Does not provide services to public 8 18 29 28 15 2 1 44 26 168
2018 Provides services to public 20 23 43 7 3 3 0 10 45 66
2018 Does not provide services to public 8 17 36 25 8 2 4 35 27 139

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 12 28 30 22 0 2 53 19 90
2022 Does not provide services to public 3 8 28 31 27 0 3 60 11 155
2020 Provides services to public 5 11 30 36 16 0 2 53 16 84
2020 Does not provide services to public 4 11 29 36 19 1 0 55 15 176
2019 Provides services to public 5 12 28 40 15 0 0 54 17 75
2019 Does not provide services to public 4 12 25 33 25 1 1 59 16 169

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 34 11 23 16 2 0 49 40 90
2022 Does not provide services to public 23 37 14 15 9 2 0 61 25 155
2020 Provides services to public 36 38 10 12 4 1 0 75 16 84
2020 Does not provide services to public 31 44 11 8 3 3 0 77 11 177
2019 Provides services to public 20 49 13 14 4 0 0 69 18 75
2019 Does not provide services to public 29 34 15 14 4 4 0 66 19 169

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 27 3 11 3 0 0 83 14 90
2022 Does not provide services to public 64 20 7 8 1 0 1 85 9 155
2020 Provides services to public 63 20 5 6 5 1 0 84 11 84
2020 Does not provide services to public 63 25 6 5 0 1 1 89 5 175
2019 Provides services to public 53 21 9 9 5 1 0 76 15 75
2019 Does not provide services to public 63 21 3 8 3 2 0 86 11 166
2018 Provides services to public 46 31 3 10 10 0 0 77 20 65
2018 Does not provide services to public 50 27 6 11 5 1 1 78 16 138

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 20 2 3 2 0 0 92 5 90
2022 Does not provide services to public 70 22 5 1 1 0 1 93 2 155
2020 Provides services to public 71 20 1 6 1 0 0 91 7 82
2020 Does not provide services to public 73 22 2 1 0 1 1 97 1 174
2019 Provides services to public 62 27 3 5 3 0 0 89 8 75
2019 Does not provide services to public 64 26 4 4 1 1 0 90 5 169
2018 Provides services to public 54 32 7 4 3 0 0 85 7 65
2018 Does not provide services to public 54 31 7 4 4 0 1 86 7 137

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 30 6 2 2 1 0 89 4 90
2022 Does not provide services to public 60 28 6 4 1 1 1 89 5 155
2020 Provides services to public 63 26 2 6 0 2 0 91 6 84
2020 Does not provide services to public 58 34 4 2 1 1 0 93 2 174
2019 Provides services to public 55 24 10 5 4 1 0 81 10 74
2019 Does not provide services to public 59 28 5 7 1 1 0 87 7 169
2018 Provides services to public 49 34 7 9 1 0 0 82 10 65
2018 Does not provide services to public 54 34 9 1 1 0 1 89 3 137

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 37 9 6 4 3 2 80 10 90
2022 Does not provide services to public 50 28 10 7 3 3 0 80 10 155
2020 Provides services to public 56 36 3 5 0 0 0 92 5 84
2020 Does not provide services to public 58 31 6 3 0 1 0 90 4 175
2019 Provides services to public 45 41 4 7 3 0 0 87 9 75
2019 Does not provide services to public 54 32 5 6 2 2 0 87 8 168
2018 Provides services to public 51 42 0 4 3 0 0 93 7 65
2018 Does not provide services to public 56 30 8 2 2 1 0 88 4 139

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 45 8 3 2 1 0 87 5 90
2022 Does not provide services to public 56 29 4 6 1 3 1 88 7 150
2020 Provides services to public 61 29 6 2 0 1 0 92 2 84
2020 Does not provide services to public 57 28 9 3 0 4 0 87 3 177
2019 Provides services to public 49 36 10 4 0 1 0 86 4 75
2019 Does not provide services to public 67 19 8 2 1 2 1 89 3 169
2018 Provides services to public 58 34 0 4 4 0 0 91 9 65
2018 Does not provide services to public 59 29 6 1 1 3 0 91 3 139

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 33 3 6 4 0 0 87 10 90
2022 Does not provide services to public 59 29 5 4 4 0 0 88 8 155
2020 Provides services to public 69 22 1 7 0 0 0 92 7 84
2020 Does not provide services to public 69 24 4 2 1 0 0 93 3 175
2019 Provides services to public 53 36 5 4 1 0 0 89 5 75
2019 Does not provide services to public 63 24 8 3 2 1 0 87 5 169
2018 Provides services to public 60 27 6 4 3 0 0 87 7 65
2018 Does not provide services to public 58 28 4 6 3 0 1 87 9 139

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 31 5 1 2 8 3 91 3 90
2022 Does not provide services to public 50 26 6 7 3 5 2 82 11 155

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 26 7 4 3 8 3 85 8 90
2022 Does not provide services to public 48 26 9 7 3 4 2 79 11 155

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 26 26 1 3 12 0 66 5 90
2022 Does not provide services to public 33 29 21 3 1 10 2 71 4 155
2020 Provides services to public 57 32 5 4 0 3 0 91 4 83
2020 Does not provide services to public 57 24 11 4 0 4 1 85 4 177

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 22 10 6 3 10 3 78 10 90
2022 Does not provide services to public 49 22 10 6 5 5 3 77 12 155
2020 Provides services to public 59 25 4 7 2 3 0 86 10 84
2020 Does not provide services to public 54 26 8 5 0 5 2 86 6 175

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 12 26 3 6 28 3 48 14 90
2022 Does not provide services to public 18 20 21 2 4 31 3 59 10 155

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 11 5 5 9 8 74 12 90
2022 Does not provide services to public 43 23 14 4 4 6 6 76 8 155
2020 Provides services to public 39 32 15 4 0 6 5 80 4 84
2020 Does not provide services to public 37 28 15 4 1 10 6 77 6 175
2019 Provides services to public 43 22 18 11 5 0 1 65 17 74
2019 Does not provide services to public 49 23 12 4 3 3 7 79 7 168
2018 Provides services to public 28 40 9 11 7 3 1 72 19 66
2018 Does not provide services to public 38 29 11 7 6 4 5 74 14 138

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 24 13 11 8 2 4 66 20 90
2022 Does not provide services to public 43 32 9 5 4 5 2 80 10 155
2020 Provides services to public 46 31 6 10 5 1 1 79 15 83
2020 Does not provide services to public 46 31 9 9 1 3 1 80 10 176
2019 Provides services to public 37 37 8 11 7 0 0 74 18 75
2019 Does not provide services to public 44 32 7 8 3 4 1 81 12 169
2018 Provides services to public 48 26 10 12 4 0 0 74 16 65
2018 Does not provide services to public 47 29 12 7 1 3 1 79 9 139

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 41 10 3 6 0 0 81 9 90
2022 Does not provide services to public 47 35 11 6 1 1 0 82 7 155
2020 Provides services to public 54 32 11 2 1 0 0 86 3 84
2020 Does not provide services to public 47 40 7 4 0 2 0 89 4 177
2019 Provides services to public 48 36 5 5 5 0 0 84 11 75
2019 Does not provide services to public 49 34 8 4 2 2 0 85 7 169
2018 Provides services to public 57 28 11 3 1 0 0 85 4 65
2018 Does not provide services to public 47 37 10 3 1 1 1 86 4 139

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 24 15 10 10 10 3 59 24 90
2022 Does not provide services to public 27 20 18 5 12 12 5 57 21 155
2020 Provides services to public 34 23 17 8 7 10 1 64 17 84
2020 Does not provide services to public 33 26 17 8 4 9 3 67 14 176
2019 Provides services to public 29 29 13 12 13 3 0 60 26 75
2019 Does not provide services to public 30 24 15 9 7 11 4 63 19 169
2018 Provides services to public 25 23 16 16 13 1 5 51 32 65
2018 Does not provide services to public 32 23 16 15 9 2 4 58 25 139

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 35 4 10 3 0 0 83 13 90
2022 Does not provide services to public 56 37 2 5 0 0 0 93 5 155
2020 Provides services to public 44 48 1 6 1 0 0 92 7 84
2020 Does not provide services to public 53 38 3 6 0 0 0 91 6 175

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 33 9 12 8 0 0 71 20 90
2022 Does not provide services to public 57 27 8 3 3 0 2 85 6 155
2020 Provides services to public 44 33 7 9 6 1 0 78 15 84
2020 Does not provide services to public 41 42 6 9 1 0 2 85 9 176
2019 Provides services to public 59 28 5 5 1 0 0 88 7 74
2019 Does not provide services to public 63 25 4 5 2 1 0 89 7 169

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 36 4 8 4 0 2 84 13 90
2022 Does not provide services to public 57 28 6 5 2 0 2 87 7 155
2020 Provides services to public 56 31 7 1 2 1 1 89 4 84
2020 Does not provide services to public 61 27 5 5 0 1 2 90 5 175
2019 Provides services to public 58 38 3 0 1 0 0 96 1 74
2019 Does not provide services to public 67 23 5 5 0 1 0 90 5 168

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 82 12 2 0 2 0 1 96 2 90
2022 Does not provide services to public 86 11 1 1 1 0 1 98 1 155
2020 Provides services to public 85 8 2 1 1 1 1 95 2 84
2020 Does not provide services to public 90 7 0 1 1 0 1 98 2 175

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 12 4 2 2 1 1 92 5 90
2022 Does not provide services to public 84 9 1 0 2 0 5 98 2 155
2019 Provides services to public 84 4 1 3 1 3 4 94 4 75
2019 Does not provide services to public 86 7 5 1 0 1 1 95 1 169

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 31 29 12 2 2 5 54 15 90
2022 Does not provide services to public 25 27 21 12 4 8 4 58 18 155
2020 Provides services to public 33 29 23 7 1 6 0 67 9 84
2020 Does not provide services to public 23 29 21 12 3 10 2 59 17 177
2019 Provides services to public 37 14 33 9 3 3 1 53 12 75
2019 Does not provide services to public 29 27 18 10 2 14 1 65 15 169

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 90
2022 Does not provide services to public 6 94 150
2020 Provides services to public 7 93 83
2020 Does not provide services to public 3 97 177
2019 Provides services to public 15 85 75
2019 Does not provide services to public 9 91 169
2018 Provides services to public 17 83 66
2018 Does not provide services to public 11 89 139

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 54 46 11
2019 Does not provide services to public 56 44 16

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 55 45 11
2019 Does not provide services to public 69 31 16

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 16
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 15

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 16
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 15

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 16

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 54 46 11
2019 Does not provide services to public 50 50 16

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 45 55 11
2019 Does not provide services to public 37 63 16

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 45 55 11
2019 Does not provide services to public 38 62 16

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 15

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 15

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 46 54 11
2019 Does not provide services to public 50 50 16

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Provides services to public 45 55 11
2019 Does not provide services to public 31 69 16
2018 Provides services to public 49 51 11
2018 Does not provide services to public 34 66 15

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 13

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 13

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Provides services to public 52 48 11
2018 Does not provide services to public 62 38 13

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 13 18 1 6 28 17 56 12 90
2022 Does not provide services to public 20 14 13 3 2 35 14 66 9 155
2020 Provides services to public 35 21 14 2 2 21 5 75 6 84
2020 Does not provide services to public 34 16 15 2 1 26 7 74 4 176
2019 Provides services to public 38 15 19 8 5 11 4 62 16 75
2019 Does not provide services to public 34 19 12 8 2 15 10 71 13 169
2018 Provides services to public 32 20 18 11 7 9 3 59 21 65
2018 Does not provide services to public 29 21 15 6 3 21 4 68 12 139

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 32 11 0 4 11 2 83 5 90
2022 Does not provide services to public 47 26 13 4 2 8 1 80 6 155
2020 Provides services to public 61 24 7 3 2 1 0 87 6 84
2020 Does not provide services to public 61 22 6 2 0 8 0 91 2 176
2019 Provides services to public 54 28 12 3 1 1 0 83 4 74
2019 Does not provide services to public 61 19 11 2 2 4 1 84 4 169
2018 Provides services to public 59 32 6 1 1 0 0 91 3 65
2018 Does not provide services to public 55 24 11 3 2 4 1 84 5 139

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 90
2022 Does not provide services to public 8 92 150
2019 Provides services to public 7 93 74
2019 Does not provide services to public 5 95 169
2018 Provides services to public 13 87 66
2018 Does not provide services to public 5 95 139

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 69 31 10

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 21 79 10

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 59 41 10

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 10

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 21 79 10

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 10

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 32 68 10

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 10

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 10

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 75 25 10

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 37 63 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 44 56 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 67 33 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 14 16 1 5 26 17 61 11 90
2022 Does not provide services to public 26 10 13 2 2 39 8 68 6 155
2020 Provides services to public 36 20 13 5 2 19 5 74 9 84
2020 Does not provide services to public 36 16 12 2 0 30 4 79 3 176
2019 Provides services to public 37 21 15 5 1 15 5 73 8 75
2019 Does not provide services to public 37 13 16 3 2 18 11 70 8 169
2018 Provides services to public 33 18 19 6 4 17 3 64 13 66
2018 Does not provide services to public 30 19 18 2 1 23 7 70 5 139

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 38 10 1 6 6 2 82 7 90
2022 Does not provide services to public 47 27 9 5 1 11 1 83 7 155
2020 Provides services to public 61 22 7 6 1 2 0 85 7 84
2020 Does not provide services to public 61 24 5 2 0 8 1 93 2 176
2019 Provides services to public 60 25 11 3 0 1 0 86 3 75
2019 Does not provide services to public 64 15 10 4 1 4 2 84 5 169
2018 Provides services to public 53 33 7 3 3 1 0 87 6 66
2018 Does not provide services to public 53 24 12 1 1 6 1 84 3 138

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 90
2022 Does not provide services to public 11 89 155
2020 Provides services to public 12 88 83
2020 Does not provide services to public 6 94 176
2019 Provides services to public 21 79 75
2019 Does not provide services to public 14 86 169

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 80 20 15
2022 Does not provide services to public 40 60 15
2020 Provides services to public 40 60 10
2020 Does not provide services to public 61 39 10

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 15
2022 Does not provide services to public 49 51 15
2020 Provides services to public 100 0 10
2020 Does not provide services to public 81 19 10
2019 Provides services to public 87 13 16
2019 Does not provide services to public 78 22 23

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Provides services to public 43 29 0 21 0 0 7 77 23 14
2019 Does not provide services to public 50 28 11 6 0 0 6 82 6 18

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 33 4 4 5 0 8 85 10 90
2022 Does not provide services to public 52 29 3 5 6 1 3 85 12 155
2020 Provides services to public 59 30 6 0 1 1 2 93 1 84
2020 Does not provide services to public 55 30 3 2 1 2 6 93 3 177

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 91 7 2 0 0 80
2022 Does not provide services to public 86 8 2 2 2 130

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 95 5 80
2022 Does not provide services to public 96 4 135

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 80
2022 Does not provide services to public 36 64 135

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 54 46 80
2022 Does not provide services to public 63 37 135

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 80
2022 Does not provide services to public 49 51 135

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 80
2022 Does not provide services to public 19 81 135

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 80
2022 Does not provide services to public 36 64 135

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 80
2022 Does not provide services to public 18 82 135

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 80
2022 Does not provide services to public 16 84 135

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 80
2022 Does not provide services to public 12 88 135

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 80
2022 Does not provide services to public 22 78 135

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 80
2022 Does not provide services to public 23 77 135

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 80
2022 Does not provide services to public 1 99 135

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 80
2022 Does not provide services to public 17 83 135

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 81 12 1 2 2 0 1 94 5 80
2022 Does not provide services to public 80 15 1 1 2 0 1 96 3 135

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 19 7 23 40 0 3 65 28 80
2022 Does not provide services to public 6 17 14 15 41 3 3 60 25 135

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 22 11 15 41 3 1 58 31 80
2022 Does not provide services to public 11 16 16 14 38 4 2 55 29 135
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 36 3 3 2 1 2 91 6 90
2022 Does not provide services to public 55 26 7 7 4 1 1 83 11 155
2020 Provides services to public 61 24 10 5 1 0 0 85 6 84
2020 Does not provide services to public 60 29 5 2 1 2 0 91 4 176

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 6 11 7 44 3 26 71 14 90
2022 Does not provide services to public 1 5 7 4 57 3 23 82 9 155

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 47 9 4 3 2 0 83 8 90
2022 Does not provide services to public 31 38 14 9 6 2 0 70 16 155
2020 Provides services to public 50 35 9 4 0 1 0 87 4 84
2020 Does not provide services to public 48 41 6 3 1 1 0 90 4 176
2019 Provides services to public 35 45 14 5 1 0 0 80 7 74
2019 Does not provide services to public 43 36 8 7 4 3 0 81 11 168
2018 Provides services to public 36 51 9 3 1 0 0 87 4 65
2018 Does not provide services to public 31 46 14 4 1 3 1 80 6 139

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 15 30 26 22 7 90
2022 Does not provide services to public 11 23 36 19 11 155

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 25 6 5 1 0 2 87 7 90
2022 Does not provide services to public 57 24 8 4 2 4 1 86 6 155
2020 Provides services to public 63 19 15 1 1 0 1 82 2 84
2020 Does not provide services to public 56 25 9 3 1 6 1 87 4 177

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 31 5 13 3 2 2 78 16 90
2022 Does not provide services to public 46 29 4 11 9 1 1 76 20 155
2020 Provides services to public 49 21 11 15 2 1 0 71 18 84
2020 Does not provide services to public 46 26 11 11 4 2 0 74 15 177

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 43 8 7 8 3 0 76 16 90
2022 Does not provide services to public 35 35 14 8 5 2 1 71 14 150
2020 Provides services to public 42 37 13 7 1 0 0 78 8 84
2020 Does not provide services to public 44 32 14 7 2 2 0 77 9 177
2019 Provides services to public 33 37 16 11 3 0 0 70 14 75
2019 Does not provide services to public 39 32 11 9 5 4 0 74 14 168
2018 Provides services to public 29 39 9 17 4 1 0 69 22 66
2018 Does not provide services to public 32 38 13 11 4 1 1 72 15 139

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 46 9 12 0 0 0 79 12 20
2022 Does not provide services to public 27 38 8 15 9 2 0 67 25 50
2020 Provides services to public 27 68 0 5 0 0 0 95 5 19
2020 Does not provide services to public 54 32 3 12 0 0 0 86 12 35
2019 Provides services to public 47 29 12 6 6 0 0 76 12 17
2019 Does not provide services to public 19 56 11 5 0 3 6 82 6 36

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 23 20 11 14 0 1 55 25 90
2022 Does not provide services to public 31 35 17 7 9 0 2 67 16 150
2020 Provides services to public 46 21 22 10 1 0 0 67 11 83
2020 Does not provide services to public 49 26 13 7 4 1 1 75 12 177
2019 Provides services to public 33 32 15 12 8 0 0 65 20 75
2019 Does not provide services to public 33 33 15 10 9 1 1 66 19 168
2018 Provides services to public 20 22 28 11 16 0 2 43 28 66
2018 Does not provide services to public 24 31 21 9 13 0 2 56 23 139

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 24 28 16 20 0 2 34 37 90
2022 Does not provide services to public 15 25 33 9 17 0 1 41 26 150
2020 Provides services to public 15 20 27 19 19 0 0 35 38 84
2020 Does not provide services to public 15 27 26 18 13 0 1 42 31 177
2019 Provides services to public 12 32 23 25 8 0 0 44 33 75
2019 Does not provide services to public 19 36 24 13 7 1 0 56 19 168
2018 Provides services to public 6 32 31 20 12 0 0 38 31 66
2018 Does not provide services to public 18 31 30 17 3 0 2 50 20 139

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 26 23 22 10 1 1 44 33 90
2022 Does not provide services to public 21 25 27 9 15 1 1 48 24 150
2020 Provides services to public 15 28 33 18 6 0 0 44 23 84
2020 Does not provide services to public 18 32 25 14 11 0 1 50 25 177
2019 Provides services to public 19 28 29 20 3 0 1 48 23 74
2019 Does not provide services to public 25 36 18 11 7 1 2 62 19 166
2018 Provides services to public 14 28 29 16 13 0 0 42 29 66
2018 Does not provide services to public 23 38 26 9 1 0 2 63 11 139

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 22 20 20 24 1 3 34 45 90
2022 Does not provide services to public 18 22 24 16 18 0 1 41 35 150
2020 Provides services to public 12 22 29 19 18 0 0 34 37 84
2020 Does not provide services to public 21 23 25 15 14 1 1 45 30 176
2019 Provides services to public 17 30 26 15 12 0 0 47 27 74
2019 Does not provide services to public 22 28 21 16 11 2 1 51 27 169
2018 Provides services to public 9 28 25 17 22 0 0 36 39 66
2018 Does not provide services to public 17 32 23 19 7 1 1 50 27 138

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 24 15 10 11 1 3 63 22 90
2022 Does not provide services to public 39 27 17 5 10 0 2 67 16 150
2020 Provides services to public 35 26 14 12 12 0 1 61 24 84
2020 Does not provide services to public 30 23 27 12 5 1 1 55 18 177
2019 Provides services to public 42 26 18 10 3 0 1 69 12 73
2019 Does not provide services to public 48 27 14 7 1 1 2 77 9 168
2018 Provides services to public 37 31 18 10 1 0 3 70 11 66
2018 Does not provide services to public 44 35 11 3 2 1 4 83 5 139

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 20 19 17 16 1 2 46 34 90
2022 Does not provide services to public 27 29 21 11 11 0 1 57 22 150
2020 Provides services to public 23 33 20 14 9 0 0 56 24 84
2020 Does not provide services to public 24 25 23 17 10 0 1 49 27 176
2019 Provides services to public 31 28 20 13 8 0 0 59 21 75
2019 Does not provide services to public 34 30 19 9 6 1 1 65 15 168
2018 Provides services to public 17 36 25 16 6 0 0 53 22 66
2018 Does not provide services to public 33 25 28 6 5 1 3 60 11 139

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 29 20 12 7 1 3 59 20 90
2022 Does not provide services to public 37 24 19 10 8 1 1 62 19 150
2020 Provides services to public 38 38 15 7 2 0 0 76 10 84
2020 Does not provide services to public 40 35 13 9 2 0 1 76 11 174
2019 Provides services to public 32 39 20 5 4 0 0 70 9 75
2019 Does not provide services to public 35 33 20 5 3 1 2 70 9 167
2018 Provides services to public 25 31 23 15 6 0 0 56 21 65
2018 Does not provide services to public 28 42 15 11 1 1 1 71 13 138

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 27 25 16 18 1 1 40 35 90
2022 Does not provide services to public 21 24 23 18 15 0 1 45 33 150
2020 Provides services to public 20 29 35 9 7 0 0 48 16 84
2020 Does not provide services to public 23 26 26 17 7 0 1 50 24 175
2019 Provides services to public 23 28 23 17 9 0 0 50 27 75
2019 Does not provide services to public 21 38 22 11 7 1 1 60 18 167
2018 Provides services to public 12 28 28 13 19 0 0 40 32 66
2018 Does not provide services to public 17 36 25 13 6 1 1 55 19 138

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 33 21 9 10 1 1 59 19 90
2022 Does not provide services to public 30 27 18 15 9 1 1 58 24 155
2020 Provides services to public 37 24 22 9 6 0 1 62 16 84
2020 Does not provide services to public 29 38 17 11 5 0 1 67 16 175
2019 Provides services to public 26 35 25 9 4 0 0 61 14 75
2019 Does not provide services to public 26 30 22 11 9 1 1 57 20 167
2018 Provides services to public 29 29 14 20 7 0 0 58 28 66
2018 Does not provide services to public 22 34 20 15 6 1 1 58 22 138

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 25 13 7 7 0 1 73 14 90
2022 Does not provide services to public 48 28 11 9 3 0 1 77 12 155
2020 Provides services to public 56 18 14 7 2 0 3 76 10 84
2020 Does not provide services to public 53 21 14 7 4 0 2 75 11 176
2019 Provides services to public 50 23 16 5 5 0 0 73 11 75
2019 Does not provide services to public 51 22 12 8 5 1 0 75 13 169

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 26 10 4 7 1 1 79 11 90
2022 Does not provide services to public 56 24 10 5 2 2 1 82 7 155
2020 Provides services to public 32 28 21 8 10 0 1 61 18 83
2020 Does not provide services to public 33 32 23 7 5 0 0 65 12 176

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 38 12 10 5 1 1 72 16 90
2022 Does not provide services to public 43 25 16 7 8 1 1 69 15 150
2020 Provides services to public 27 35 20 11 8 0 0 61 19 84
2020 Does not provide services to public 34 30 23 9 4 0 0 64 13 176
2019 Provides services to public 37 25 21 12 4 0 0 63 16 75
2019 Does not provide services to public 36 33 16 5 8 1 0 70 14 166
2018 Provides services to public 28 23 28 7 13 0 0 51 20 66
2018 Does not provide services to public 37 28 21 11 2 1 1 66 13 138

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 14 12 7 10 1 3 69 18 90
2022 Does not provide services to public 62 19 7 4 5 1 1 83 10 155
2020 Provides services to public 57 20 14 5 3 0 1 78 8 84
2020 Does not provide services to public 55 24 12 5 3 1 1 80 8 177
2019 Provides services to public 72 19 5 4 0 0 0 91 4 75
2019 Does not provide services to public 68 16 7 5 2 1 1 86 7 167
2018 Provides services to public 59 22 11 3 4 0 1 81 7 66
2018 Does not provide services to public 65 16 11 2 5 1 1 82 7 137

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 32 11 7 3 0 2 78 10 90
2022 Does not provide services to public 62 27 7 3 1 0 1 89 3 155
2020 Provides services to public 40 31 17 7 5 0 0 71 12 84
2020 Does not provide services to public 38 34 19 5 5 0 0 72 10 176

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 13 2 3 6 0 7 88 10 90
2022 Does not provide services to public 75 10 3 0 2 0 10 95 2 150
2020 Provides services to public 83 7 1 4 0 0 5 95 4 84
2020 Does not provide services to public 85 6 3 2 1 0 4 94 3 177
2019 Provides services to public 88 4 0 1 3 0 4 96 4 74
2019 Does not provide services to public 80 7 3 2 2 2 4 92 4 168
2018 Provides services to public 76 10 4 1 6 0 3 88 7 66
2018 Does not provide services to public 80 11 1 2 0 1 5 97 2 137

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 9 4 4 3 1 6 88 8 90
2022 Does not provide services to public 78 8 4 2 2 1 6 91 5 150
2020 Provides services to public 83 7 1 5 1 0 3 93 6 84
2020 Does not provide services to public 89 4 2 1 1 2 1 96 2 175
2019 Provides services to public 71 15 7 1 4 0 3 88 6 75
2019 Does not provide services to public 77 9 7 1 2 2 2 90 3 169
2018 Provides services to public 65 17 7 1 7 1 0 84 9 66
2018 Does not provide services to public 72 13 8 0 4 1 2 88 4 138

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 18 8 1 1 0 6 90 2 90
2022 Does not provide services to public 69 22 5 1 2 0 2 93 2 155
2020 Provides services to public 77 14 7 1 0 0 0 91 1 84
2020 Does not provide services to public 79 14 4 0 1 1 1 95 1 175
2019 Provides services to public 65 21 7 1 3 0 3 89 4 75
2019 Does not provide services to public 58 29 7 1 1 2 2 91 2 169
2018 Provides services to public 45 38 11 3 3 0 0 83 6 66
2018 Does not provide services to public 58 31 5 2 1 1 2 92 3 138

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 15 10 5 3 0 5 82 8 90
2022 Does not provide services to public 71 12 7 2 5 2 1 86 7 155
2020 Provides services to public 70 15 11 1 3 0 0 84 5 83
2020 Does not provide services to public 77 9 9 2 1 2 0 87 3 177
2019 Provides services to public 58 23 13 3 1 0 1 82 4 74
2019 Does not provide services to public 60 20 11 4 2 2 2 83 6 169
2018 Provides services to public 50 18 13 13 6 0 0 68 19 65
2018 Does not provide services to public 56 24 9 3 5 1 1 82 8 139

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 7 5 0 1 0 19 93 1 90
2022 Does not provide services to public 66 9 2 2 0 1 20 94 3 150
2020 Provides services to public 65 11 7 0 1 0 16 90 2 83
2020 Does not provide services to public 74 12 2 0 1 1 11 97 1 177
2019 Provides services to public 59 11 7 0 0 0 23 91 0 74
2019 Does not provide services to public 66 9 2 1 1 2 20 95 2 166
2018 Provides services to public 56 13 2 1 0 0 27 95 2 66
2018 Does not provide services to public 55 11 5 1 0 1 26 91 2 138

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 15 8 2 2 0 9 86 5 90
2022 Does not provide services to public 80 12 0 1 1 1 5 98 2 155
2020 Provides services to public 68 17 11 2 0 0 1 87 2 84
2020 Does not provide services to public 83 10 2 1 1 1 3 96 1 176
2019 Provides services to public 72 19 7 0 0 0 3 93 0 74
2019 Does not provide services to public 78 12 3 0 0 2 5 97 0 168
2018 Provides services to public 57 26 11 3 0 1 1 85 3 66
2018 Does not provide services to public 73 15 4 0 0 1 7 96 0 139

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 9 10 5 17 1 1 68 22 90
2022 Does not provide services to public 64 13 5 4 9 1 3 81 15 155
2020 Provides services to public 72 12 8 2 4 0 1 85 6 84
2020 Does not provide services to public 72 15 3 3 4 1 1 89 8 174
2019 Provides services to public 76 9 5 1 5 0 3 88 7 75
2019 Does not provide services to public 72 11 5 5 5 1 1 85 10 169
2018 Provides services to public 63 18 6 7 4 0 1 83 12 66
2018 Does not provide services to public 64 11 6 6 6 1 6 80 14 139

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 22 15 4 3 1 2 78 7 90
2022 Does not provide services to public 54 25 10 3 5 0 4 82 7 150
2020 Provides services to public 50 20 23 4 2 0 1 71 6 84
2020 Does not provide services to public 49 25 17 4 2 1 1 75 7 176
2019 Provides services to public 60 24 8 3 3 0 3 86 5 74
2019 Does not provide services to public 58 19 14 4 2 2 1 80 6 167
2018 Provides services to public 46 29 17 3 4 1 0 75 7 66
2018 Does not provide services to public 49 23 15 5 3 0 4 75 9 138

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 28 35 24 3 0 0 38 27 90
2022 Does not provide services to public 9 30 36 15 9 1 1 39 24 155
2020 Provides services to public 13 28 43 12 5 0 0 41 17 84
2020 Does not provide services to public 13 35 34 12 4 1 1 49 17 177
2019 Provides services to public 9 42 34 12 3 0 0 51 15 74
2019 Does not provide services to public 21 28 37 9 4 1 0 50 13 169
2018 Provides services to public 6 33 37 18 4 1 0 40 23 66
2018 Does not provide services to public 17 31 37 11 3 0 1 49 14 139

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 21 42 15 11 0 0 26 32 90
2022 Does not provide services to public 12 20 37 22 8 0 1 30 32 155
2020 Provides services to public 12 22 37 18 11 0 0 29 34 84
2020 Does not provide services to public 12 22 36 23 7 0 0 30 34 175
2019 Provides services to public 11 23 36 18 12 0 0 30 34 74
2019 Does not provide services to public 8 20 39 21 10 1 1 31 29 168
2018 Provides services to public 7 25 40 21 4 3 0 26 33 66
2018 Does not provide services to public 2 23 39 23 13 0 0 35 25 139
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 41 44 13 2 90
2022 Does not provide services to public 28 59 12 2 155
2020 Provides services to public 42 42 13 3 84
2020 Does not provide services to public 32 45 18 5 177

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 35
2022 Does not provide services to public 49 51 40
2020 Provides services to public 28 72 36
2020 Does not provide services to public 42 58 58

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 20 11 3 3 2 11 81 7 90
2022 Does not provide services to public 49 16 9 3 3 6 15 82 7 155
2020 Provides services to public 47 18 15 5 5 1 10 73 11 84
2020 Does not provide services to public 54 18 7 3 4 3 11 84 8 176
2019 Provides services to public 54 17 13 4 4 1 6 77 9 70
2019 Does not provide services to public 50 19 10 6 5 1 10 76 13 167
2018 Provides services to public 44 23 12 7 7 0 6 72 15 66
2018 Does not provide services to public 52 20 9 7 4 0 9 78 12 139

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 41 5 21 11 0 5 61 33 35
2022 Does not provide services to public 18 38 15 13 14 2 0 57 28 40
2020 Provides services to public 31 31 8 17 14 0 0 61 30 36
2020 Does not provide services to public 33 30 11 13 12 2 0 64 25 58

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 18 15 35 18 3 5 26 58 35
2022 Does not provide services to public 2 22 15 24 24 5 9 27 55 40
2020 Provides services to public 8 22 8 25 36 0 0 31 61 36
2020 Does not provide services to public 16 20 13 23 24 0 5 38 49 58
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