2022 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 44 13 7 3 0 0 78 10 85
2022 Does not provide services to public 37 44 9 6 3 0 0 81 10 175
2020 Provides services to public 45 36 8 7 4 0 0 81 10 87
2020 Does not provide services to public 46 40 10 3 2 0 0 86 5 217
2019 Provides services to public 36 32 17 9 6 0 0 68 15 64
2019 Does not provide services to public 19 50 12 15 5 0 0 68 20 112
2018 Provides services to public 44 37 9 3 6 0 0 82 9 58
2018 Does not provide services to public 30 54 7 4 5 0 0 84 9 131

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 45 16 12 8 0 0 64 20 85
2022 Does not provide services to public 31 38 15 13 4 0 0 68 17 175
2020 Provides services to public 23 42 9 18 8 0 0 65 26 87
2020 Does not provide services to public 31 45 13 8 3 0 0 76 11 218
2019 Provides services to public 21 32 24 8 15 0 0 53 23 64
2019 Does not provide services to public 21 44 13 12 10 0 0 65 22 111
2018 Provides services to public 29 48 9 6 9 0 0 76 15 60
2018 Does not provide services to public 23 45 19 9 3 0 0 69 12 132

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 36 10 1 1 0 0 88 2 85
2022 Does not provide services to public 44 40 13 1 2 0 0 84 3 175
2020 Provides services to public 52 36 3 8 1 0 0 88 9 86
2020 Does not provide services to public 52 42 5 1 1 0 0 93 2 212
2019 Provides services to public 45 39 11 1 4 0 0 84 6 64
2019 Does not provide services to public 41 41 13 4 1 0 0 82 6 111
2018 Provides services to public 69 25 4 1 1 0 0 95 2 59
2018 Does not provide services to public 46 43 5 4 2 0 0 89 6 133

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 35 15 1 2 0 0 82 3 85
2022 Does not provide services to public 42 43 10 3 2 0 0 85 5 175
2020 Provides services to public 41 46 6 5 2 0 0 87 7 87
2020 Does not provide services to public 45 44 8 1 1 0 0 89 2 218
2019 Provides services to public 40 38 12 5 3 1 2 80 8 64
2019 Does not provide services to public 28 47 15 10 1 0 0 74 11 111
2018 Provides services to public 54 32 8 5 1 0 0 85 6 60
2018 Does not provide services to public 33 51 8 5 2 0 0 85 8 133

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 43 17 8 6 1 0 69 15 85
2022 Does not provide services to public 32 34 17 13 4 0 0 66 16 175
2020 Provides services to public 21 41 18 14 5 0 0 63 19 86
2020 Does not provide services to public 31 40 19 6 3 1 0 72 10 218
2019 Provides services to public 17 25 31 13 14 0 0 42 27 65
2019 Does not provide services to public 13 27 31 23 7 0 0 39 30 111
2018 Provides services to public 27 49 12 7 4 0 0 76 11 58
2018 Does not provide services to public 19 45 29 7 1 0 0 63 8 133

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 42 16 11 6 0 0 66 17 85
2022 Does not provide services to public 33 37 15 12 4 0 0 69 16 175
2020 Provides services to public 18 44 18 14 6 0 0 62 20 87
2020 Does not provide services to public 29 42 18 10 2 0 0 70 12 218
2019 Provides services to public 12 40 19 11 18 0 0 52 29 65
2019 Does not provide services to public 10 31 31 25 3 0 0 41 28 112
2018 Provides services to public 23 40 22 9 5 0 0 63 15 59
2018 Does not provide services to public 17 50 23 10 0 0 0 67 10 134

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 24 12 10 7 3 6 68 19 85
2022 Does not provide services to public 38 31 16 4 7 4 0 72 11 175
2020 Provides services to public 32 32 22 4 6 4 1 67 10 87
2020 Does not provide services to public 43 32 16 3 2 3 0 78 5 218
2019 Provides services to public 34 33 12 9 7 4 0 70 17 65
2019 Does not provide services to public 22 29 19 19 8 3 0 52 27 112
2018 Provides services to public 37 39 10 5 8 1 0 77 13 59
2018 Does not provide services to public 30 34 18 8 1 6 1 69 11 134
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 34 22 2 0 0 2 75 2 85
2022 Does not provide services to public 44 33 13 4 1 0 4 81 6 175
2020 Provides services to public 54 27 11 5 2 1 1 82 7 87
2020 Does not provide services to public 57 28 13 1 0 0 1 86 1 216
2019 Provides services to public 39 35 11 4 8 0 3 76 12 65
2019 Does not provide services to public 40 35 10 5 4 0 6 80 10 112

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 48 13 6 0 0 0 81 6 85
2022 Does not provide services to public 37 42 10 8 3 0 0 78 12 175
2020 Provides services to public 41 31 13 13 2 1 0 72 15 87
2020 Does not provide services to public 49 34 9 6 2 0 0 83 7 218
2019 Provides services to public 38 32 5 11 14 0 0 70 25 65
2019 Does not provide services to public 29 41 15 12 3 0 0 70 15 110
2018 Provides services to public 44 29 11 11 4 1 0 73 16 60
2018 Does not provide services to public 33 36 14 13 2 0 1 71 15 134

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 45 11 7 3 0 0 78 10 85
2022 Does not provide services to public 47 32 10 7 4 0 1 79 11 175
2020 Provides services to public 47 26 12 11 3 1 0 74 14 87
2020 Does not provide services to public 60 29 8 3 1 0 0 89 3 218
2019 Provides services to public 44 23 13 8 13 0 0 67 21 64
2019 Does not provide services to public 33 38 8 18 3 0 0 71 21 111
2018 Provides services to public 50 31 6 10 3 0 0 81 13 60
2018 Does not provide services to public 38 33 14 8 6 1 0 72 14 134

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 34 26 8 7 5 0 57 17 85
2022 Does not provide services to public 19 40 20 9 6 5 1 62 16 175
2020 Provides services to public 18 35 17 19 7 3 1 55 27 87
2020 Does not provide services to public 21 38 25 10 3 4 0 61 14 218
2019 Provides services to public 13 20 17 30 20 0 0 33 51 65
2019 Does not provide services to public 13 21 26 21 14 5 0 35 37 111
2018 Provides services to public 20 25 32 13 4 5 0 48 19 60
2018 Does not provide services to public 17 31 22 19 3 9 0 53 24 132

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 29 24 22 8 0 0 45 30 85
2022 Does not provide services to public 21 35 21 13 8 3 0 57 21 175
2020 Provides services to public 15 23 21 20 19 2 0 38 40 87
2020 Does not provide services to public 16 31 28 17 8 1 0 47 25 217
2019 Provides services to public 5 18 13 33 31 0 0 23 64 65
2019 Does not provide services to public 8 13 17 35 26 0 0 21 61 111
2018 Provides services to public 15 22 19 26 14 4 0 38 42 60
2018 Does not provide services to public 12 27 28 22 10 1 0 39 32 132

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 27 28 27 5 1 0 40 32 85
2022 Does not provide services to public 14 28 29 15 9 5 0 44 25 175
2020 Provides services to public 8 29 21 20 20 1 1 37 41 87
2020 Does not provide services to public 10 32 29 20 8 1 0 42 29 218
2019 Provides services to public 5 5 24 34 32 1 0 10 66 63
2019 Does not provide services to public 4 12 17 28 37 3 0 16 66 111
2018 Provides services to public 11 11 27 32 18 1 0 22 50 59
2018 Does not provide services to public 4 23 29 31 10 4 0 28 42 131

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 31 25 24 11 0 0 40 35 85
2022 Does not provide services to public 15 34 26 15 9 2 0 50 24 175
2020 Provides services to public 8 32 21 20 17 2 0 41 38 87
2020 Does not provide services to public 15 34 23 21 7 1 0 49 28 218
2019 Provides services to public 1 7 13 42 35 1 0 8 78 65
2019 Does not provide services to public 5 13 16 42 24 0 0 18 66 111
2018 Provides services to public 5 18 8 44 25 0 0 23 69 59
2018 Does not provide services to public 3 27 26 29 13 1 0 31 43 132
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 35 19 14 5 0 0 62 18 85
2022 Does not provide services to public 28 38 19 9 7 0 0 65 16 175
2020 Provides services to public 27 35 14 18 6 0 0 62 24 87
2020 Does not provide services to public 31 44 13 9 3 0 0 75 13 218
2019 Provides services to public 25 33 18 9 15 0 0 58 24 64
2019 Does not provide services to public 19 44 15 10 11 0 0 63 21 112
2018 Provides services to public 32 38 5 16 9 0 0 70 25 59
2018 Does not provide services to public 22 38 22 10 7 0 0 60 17 133

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 53 11 12 5 0 0 73 16 85
2022 Does not provide services to public 21 53 12 11 3 0 0 74 14 175
2020 Provides services to public 20 41 16 17 5 0 1 61 22 86
2020 Does not provide services to public 28 47 16 7 2 0 0 75 9 217
2019 Provides services to public 24 39 9 23 6 0 0 63 28 64
2019 Does not provide services to public 15 47 21 16 1 0 0 62 17 110
2018 Provides services to public 27 40 11 18 4 0 0 67 22 59
2018 Does not provide services to public 18 54 16 7 6 0 0 72 13 132

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 43 21 10 2 0 0 68 12 85
2022 Does not provide services to public 33 36 18 8 4 1 1 69 12 175
2020 Provides services to public 35 33 16 11 4 2 0 69 15 87
2020 Does not provide services to public 46 31 16 6 1 1 0 77 7 218
2019 Provides services to public 35 27 14 15 9 0 0 62 24 65
2019 Does not provide services to public 28 35 15 17 4 0 0 64 21 112
2018 Provides services to public 36 35 18 7 3 1 0 72 9 60
2018 Does not provide services to public 30 39 13 10 6 0 2 71 16 134

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 23 24 20 12 0 1 43 33 85
2022 Does not provide services to public 18 45 17 12 8 0 0 63 20 175
2020 Provides services to public 24 38 15 16 4 0 4 64 20 87
2020 Does not provide services to public 22 39 14 18 4 1 2 63 22 217
2019 Provides services to public 4 36 18 28 14 0 0 40 42 64
2019 Does not provide services to public 13 38 8 30 10 0 0 51 40 112
2018 Provides services to public 10 40 12 21 16 0 0 50 38 59
2018 Does not provide services to public 9 41 17 19 12 0 3 51 32 133

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 24 24 18 2 1 0 56 20 85
2022 Does not provide services to public 35 30 17 7 5 1 4 69 13 175
2020 Provides services to public 39 24 13 13 7 2 2 65 21 87
2020 Does not provide services to public 42 34 16 4 3 0 0 77 7 218

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 24 24 22 17 6 0 34 40 85
2022 Does not provide services to public 9 27 22 23 14 4 1 38 38 175
2020 Provides services to public 8 22 28 14 25 3 0 31 40 86
2020 Does not provide services to public 11 22 29 23 11 2 1 35 35 218
2019 Provides services to public 5 9 36 18 30 2 0 14 49 65
2019 Does not provide services to public 2 14 23 38 21 3 0 16 60 112
2018 Provides services to public 12 21 19 25 21 1 0 34 46 59
2018 Does not provide services to public 9 22 29 26 11 3 0 32 38 134

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 17 11 3 2 3 7 82 6 85
2022 Does not provide services to public 44 27 12 5 2 3 6 79 8 175
2020 Provides services to public 53 22 12 2 4 2 4 81 7 87
2020 Does not provide services to public 59 21 11 4 2 1 4 84 5 218
2019 Provides services to public 47 25 17 1 7 0 3 74 9 65
2019 Does not provide services to public 48 20 16 1 3 1 11 77 5 112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 17 17 14 5 1 11 59 22 85
2022 Does not provide services to public 42 21 14 8 5 5 6 71 14 175
2020 Provides services to public 36 22 12 11 10 4 6 64 23 87
2020 Does not provide services to public 42 23 20 5 4 1 5 69 10 218
2019 Provides services to public 24 31 14 11 9 4 8 62 22 65
2019 Does not provide services to public 29 22 21 10 9 1 8 56 21 112

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 14 7 5 3 5 8 83 9 85
2022 Does not provide services to public 63 13 8 3 2 4 6 85 6 175
2020 Provides services to public 63 9 3 5 6 7 7 84 12 86
2020 Does not provide services to public 72 13 3 0 1 6 5 94 2 218
2019 Provides services to public 66 10 2 6 2 9 5 88 9 64
2019 Does not provide services to public 62 12 3 5 0 6 12 90 6 112

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 7 1 1 0 3 19 97 1 85
2022 Does not provide services to public 66 13 2 1 0 4 14 96 1 175
2020 Provides services to public 63 16 4 0 3 4 10 92 4 87
2020 Does not provide services to public 71 10 5 1 0 3 9 92 2 217
2019 Provides services to public 78 4 10 0 0 0 9 89 0 63
2019 Does not provide services to public 71 11 1 0 1 2 14 98 1 111

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 30 20 18 21 0 4 39 40 85
2022 Does not provide services to public 17 29 13 15 18 4 3 50 36 175
2020 Provides services to public 7 28 21 13 28 0 4 36 43 87
2020 Does not provide services to public 9 22 25 23 15 2 4 33 40 218
2019 Provides services to public 6 14 25 14 36 6 0 20 53 65
2019 Does not provide services to public 2 18 21 24 32 1 2 20 58 112
2018 Provides services to public 8 28 12 26 25 1 1 36 51 59
2018 Does not provide services to public 8 20 18 24 22 3 5 30 50 133

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 41 16 11 8 0 0 65 19 85
2022 Does not provide services to public 31 38 11 16 4 0 1 69 20 175
2020 Provides services to public 33 33 16 12 7 0 0 66 18 87
2020 Does not provide services to public 30 44 14 8 4 0 0 74 12 218
2019 Provides services to public 18 40 12 14 17 0 0 58 30 64
2019 Does not provide services to public 14 46 13 16 11 0 0 61 26 112
2018 Provides services to public 19 49 13 14 5 0 0 68 19 60
2018 Does not provide services to public 17 44 19 14 6 0 0 61 20 133

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 35 14 11 5 0 1 70 15 85
2022 Does not provide services to public 35 37 11 11 5 0 1 73 16 175
2020 Provides services to public 34 39 7 17 4 0 0 72 21 87
2020 Does not provide services to public 37 38 15 8 3 0 0 74 11 218
2019 Provides services to public 21 34 19 9 17 0 0 55 26 64
2019 Does not provide services to public 17 42 21 7 12 0 0 60 19 111
2018 Provides services to public 39 39 12 8 2 0 0 78 10 60
2018 Does not provide services to public 20 50 15 10 5 0 0 70 15 132

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 44 15 14 7 0 0 64 21 85
2022 Does not provide services to public 31 40 13 14 3 0 0 71 17 175
2020 Provides services to public 19 49 10 17 6 0 0 68 22 84
2020 Does not provide services to public 26 46 18 8 2 0 0 72 10 215
2019 Provides services to public 13 35 20 16 16 0 0 48 33 63
2019 Does not provide services to public 10 44 20 16 7 0 2 56 24 112
2018 Provides services to public 16 50 5 28 2 0 0 66 30 60
2018 Does not provide services to public 20 28 30 18 4 0 0 48 22 132

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 41 15 21 3 5 0 60 25 85
2022 Does not provide services to public 18 45 18 11 5 3 0 65 16 175
2020 Provides services to public 13 42 18 18 4 4 1 58 23 85
2020 Does not provide services to public 18 44 26 8 1 3 0 63 10 218
2019 Provides services to public 12 34 15 19 15 5 1 49 36 65
2019 Does not provide services to public 12 27 29 24 5 3 0 40 30 111
2018 Provides services to public 11 54 22 11 3 0 0 64 14 60
2018 Does not provide services to public 15 24 34 14 4 8 0 43 19 134

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 43 12 2 9 1 0 77 11 85
2022 Does not provide services to public 36 35 14 11 3 1 0 72 14 175
2020 Provides services to public 32 45 11 7 5 0 0 77 12 87
2020 Does not provide services to public 44 39 9 5 2 0 1 83 7 217
2019 Provides services to public 20 41 14 12 12 0 0 62 24 63
2019 Does not provide services to public 26 40 16 16 2 0 0 66 18 110
2018 Provides services to public 54 27 7 5 7 0 0 81 12 59
2018 Does not provide services to public 29 35 17 13 4 0 3 65 18 133

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 29 22 12 8 0 2 58 20 85
2022 Does not provide services to public 33 37 13 8 7 0 1 71 16 175
2020 Provides services to public 28 24 24 19 6 0 0 51 25 86
2020 Does not provide services to public 36 35 15 9 4 0 0 71 14 214
2019 Provides services to public 18 41 18 15 8 0 0 60 23 64
2019 Does not provide services to public 29 37 18 11 5 0 0 66 16 110
2018 Provides services to public 20 39 22 10 9 0 0 59 19 60
2018 Does not provide services to public 24 42 14 7 10 0 1 67 18 133

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 35 10 0 2 3 1 87 2 85
2022 Does not provide services to public 52 33 6 4 3 1 1 87 7 175

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 28 45 27 85
2022 Does not provide services to public 21 49 30 175
2020 Provides services to public 17 50 33 87
2020 Does not provide services to public 12 61 27 218
2019 Provides services to public 15 54 31 65
2019 Does not provide services to public 23 45 33 112
2018 Provides services to public 5 57 38 60
2018 Does not provide services to public 20 45 35 134

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 43 22 9 18 0 8 25
2022 Does not provide services to public 23 32 19 17 4 5 35
2020 Provides services to public 28 21 16 11 13 11 16
2020 Does not provide services to public 36 26 6 9 13 10 24
2019 Provides services to public 60 12 7 17 0 5 12
2019 Does not provide services to public 20 9 19 41 0 11 18
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 37 7 12 1 0 0 80 13 85
2022 Does not provide services to public 37 45 11 3 3 0 1 83 6 175
2020 Provides services to public 39 39 13 6 3 0 0 78 9 87
2020 Does not provide services to public 44 43 8 3 2 0 0 87 5 217
2019 Provides services to public 29 38 17 12 4 0 0 67 16 64
2019 Does not provide services to public 33 51 11 5 1 0 0 83 6 112
2018 Provides services to public 48 33 12 5 2 0 0 81 7 60
2018 Does not provide services to public 34 47 15 3 1 0 0 81 4 133

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 33 20 19 3 1 0 58 22 85
2022 Does not provide services to public 17 47 19 11 4 1 0 65 16 175
2020 Provides services to public 8 50 18 20 5 0 0 57 25 87
2020 Does not provide services to public 17 47 21 12 3 0 0 64 15 218
2019 Provides services to public 5 27 28 24 16 0 0 32 39 65
2019 Does not provide services to public 11 28 28 21 11 0 0 39 32 112
2018 Provides services to public 18 37 27 15 3 0 0 55 18 60
2018 Does not provide services to public 17 49 19 13 0 1 0 67 14 132

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 26 30 23 6 0 3 30 39 85
2022 Does not provide services to public 5 29 38 21 4 1 2 26 35 175
2020 Provides services to public 12 20 45 17 6 0 1 23 32 87
2020 Does not provide services to public 7 22 41 20 7 0 2 28 31 217
2019 Provides services to public 9 46 29 16 0 0 1 16 55 65
2019 Does not provide services to public 16 30 40 6 6 0 1 12 47 110
2018 Provides services to public 11 31 41 14 3 0 0 17 42 60
2018 Does not provide services to public 12 34 32 15 3 1 3 19 47 133

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 32 25 15 8 1 4 24 50 85
2022 Does not provide services to public 12 29 37 16 4 1 2 20 42 175
2020 Provides services to public 20 30 32 13 2 0 2 16 51 87
2020 Does not provide services to public 14 32 28 19 5 1 1 25 46 216
2019 Provides services to public 35 38 23 3 0 0 1 3 74 65
2019 Does not provide services to public 36 32 21 6 1 3 1 7 71 110
2018 Provides services to public 32 29 28 8 2 0 1 10 62 59
2018 Does not provide services to public 25 36 23 7 4 2 2 12 64 133

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 14 43 23 9 0 4 33 22 85
2022 Does not provide services to public 8 16 37 32 6 0 1 39 24 175
2020 Provides services to public 10 17 42 22 8 0 1 30 28 87
2020 Does not provide services to public 4 14 43 28 9 0 1 37 19 218
2019 Provides services to public 11 24 39 24 1 0 1 26 35 65
2019 Does not provide services to public 11 23 37 25 4 0 0 29 34 110
2018 Provides services to public 6 19 41 24 9 1 0 33 26 58
2018 Does not provide services to public 10 31 29 24 5 0 1 29 42 132

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 29 19 18 8 0 2 26 54 85
2022 Does not provide services to public 14 25 26 25 8 1 3 34 40 175
2020 Provides services to public 16 35 21 22 7 0 0 28 50 87
2020 Does not provide services to public 8 19 41 19 9 0 2 29 28 218
2019 Provides services to public 32 19 33 8 8 0 0 16 51 65
2019 Does not provide services to public 19 40 19 11 9 1 1 20 61 110
2018 Provides services to public 21 34 23 14 8 0 1 22 55 60
2018 Does not provide services to public 24 24 22 15 6 1 7 23 53 132

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 18 28 23 15 1 9 43 25 80
2022 Does not provide services to public 5 11 28 26 20 4 7 51 18 175
2020 Provides services to public 4 14 18 38 22 1 4 63 19 87
2020 Does not provide services to public 3 7 24 33 29 2 2 64 11 211
2019 Provides services to public 7 20 33 22 13 2 2 37 29 65
2019 Does not provide services to public 14 17 23 22 17 5 2 42 33 110
2018 Provides services to public 13 14 23 44 5 1 1 50 27 60
2018 Does not provide services to public 4 18 25 33 10 3 7 48 24 132

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 25 32 16 5 2 1 22 45 80
2022 Does not provide services to public 12 33 33 13 7 0 2 21 46 175
2020 Provides services to public 22 23 36 12 4 3 0 16 47 87
2020 Does not provide services to public 14 23 37 14 8 0 2 23 39 218
2019 Provides services to public 29 23 33 14 0 1 1 14 53 65
2019 Does not provide services to public 29 34 22 9 2 1 2 12 65 110
2018 Provides services to public 34 30 25 8 1 0 2 10 65 60
2018 Does not provide services to public 25 34 29 5 3 2 2 8 62 133

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 13 31 29 19 0 3 50 18 85
2022 Does not provide services to public 2 10 34 32 18 1 3 53 12 175
2020 Provides services to public 1 16 37 32 13 0 1 45 17 87
2020 Does not provide services to public 4 7 33 37 17 0 2 56 11 218
2019 Provides services to public 16 32 34 18 0 0 1 18 48 64
2019 Does not provide services to public 11 20 35 22 9 2 0 32 32 109

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 24 25 28 13 1 0 34 41 85
2022 Does not provide services to public 9 32 27 20 12 1 0 41 32 175
2020 Provides services to public 8 28 31 21 11 1 0 36 33 87
2020 Does not provide services to public 10 30 34 18 8 2 0 41 25 216
2019 Provides services to public 7 6 17 33 38 0 0 12 71 65
2019 Does not provide services to public 5 10 24 41 21 0 0 14 62 111

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 40 13 9 5 0 0 74 13 85
2022 Does not provide services to public 39 37 13 7 4 0 0 76 11 175
2020 Provides services to public 40 31 7 13 7 1 0 72 21 87
2020 Does not provide services to public 48 36 8 4 3 0 0 84 7 218
2019 Provides services to public 35 33 11 5 13 2 0 70 19 65
2019 Does not provide services to public 32 36 18 12 2 0 0 68 14 112
2018 Provides services to public 29 46 11 10 3 0 0 76 13 59
2018 Does not provide services to public 32 50 7 9 2 0 0 82 12 133

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 50 7 10 2 0 0 81 12 85
2022 Does not provide services to public 43 43 6 5 3 0 0 86 8 175
2020 Provides services to public 33 42 9 12 4 0 0 75 16 87
2020 Does not provide services to public 50 42 5 3 1 0 0 92 3 217
2019 Provides services to public 36 42 9 6 6 0 0 78 13 64
2019 Does not provide services to public 37 38 14 10 1 0 0 75 11 112
2018 Provides services to public 41 36 14 7 2 0 0 77 9 60
2018 Does not provide services to public 34 53 8 5 0 0 0 87 5 131

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 53 9 6 3 0 0 82 9 85
2022 Does not provide services to public 38 42 11 7 1 1 0 81 8 175
2020 Provides services to public 35 41 13 9 2 0 0 76 11 87
2020 Does not provide services to public 40 47 12 1 0 0 0 87 2 216
2019 Provides services to public 28 47 13 7 4 1 1 76 11 65
2019 Does not provide services to public 31 43 17 7 3 0 0 74 9 112
2018 Provides services to public 36 50 5 5 3 1 0 87 8 60
2018 Does not provide services to public 36 45 13 5 1 0 0 81 6 133

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 42 18 10 6 2 0 65 16 85
2022 Does not provide services to public 23 51 15 6 4 1 0 75 10 175
2020 Provides services to public 19 44 18 13 6 0 0 63 19 87
2020 Does not provide services to public 25 48 18 7 2 0 0 73 9 218
2019 Provides services to public 15 49 9 14 12 2 0 65 26 64
2019 Does not provide services to public 25 44 20 5 6 1 0 69 11 111
2018 Provides services to public 45 28 20 5 1 1 0 73 6 59
2018 Does not provide services to public 32 47 13 7 0 0 0 80 7 134

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 47 15 7 6 4 0 70 14 85
2022 Does not provide services to public 27 51 9 8 2 3 0 80 10 175
2020 Provides services to public 16 48 15 9 10 3 0 66 19 87
2020 Does not provide services to public 28 40 20 8 3 1 0 69 10 218
2019 Provides services to public 22 34 18 15 7 4 0 58 23 65
2019 Does not provide services to public 30 48 11 4 3 2 0 80 8 111
2018 Provides services to public 43 36 11 5 6 0 0 78 11 58
2018 Does not provide services to public 39 50 6 1 0 4 0 92 1 134

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 43 12 2 3 0 0 82 6 85
2022 Does not provide services to public 41 44 7 6 2 0 0 86 8 175
2020 Provides services to public 33 51 7 7 2 0 0 84 9 87
2020 Does not provide services to public 44 46 8 2 0 0 0 90 2 218
2019 Provides services to public 26 54 9 3 8 0 0 80 11 65
2019 Does not provide services to public 29 50 13 8 0 0 0 79 8 112
2018 Provides services to public 44 53 1 0 2 0 0 97 2 59
2018 Does not provide services to public 34 50 14 2 0 0 0 85 2 134

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 38 10 12 5 1 1 72 17 85
2022 Does not provide services to public 28 48 6 8 4 2 3 81 12 175

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 31 13 10 9 1 1 67 19 80
2022 Does not provide services to public 27 44 11 8 5 3 2 75 14 175

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 26 34 10 4 0 0 53 13 85
2022 Does not provide services to public 21 42 26 8 3 1 0 63 10 175
2020 Provides services to public 15 60 10 8 8 0 0 75 15 87
2020 Does not provide services to public 33 44 13 6 4 0 0 78 10 217

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 39 12 9 5 1 2 74 14 85
2022 Does not provide services to public 30 51 7 4 3 2 3 85 8 175
2020 Provides services to public 36 44 5 9 4 2 1 81 13 87
2020 Does not provide services to public 41 43 8 2 2 3 1 87 4 218

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 36 27 5 6 10 0 58 12 85
2022 Does not provide services to public 10 33 26 12 3 16 1 51 18 175

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 36 18 18 10 5 1 51 29 85
2022 Does not provide services to public 18 40 19 11 7 3 1 61 19 175
2020 Provides services to public 18 37 15 18 9 3 0 57 28 87
2020 Does not provide services to public 22 40 23 8 3 3 1 65 11 218
2019 Provides services to public 7 32 22 18 13 2 5 42 34 65
2019 Does not provide services to public 18 33 25 12 10 0 3 52 23 112
2018 Provides services to public 17 46 11 16 10 1 0 63 26 60
2018 Does not provide services to public 14 47 22 7 4 2 3 65 12 133

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 39 13 16 9 0 0 62 25 85
2022 Does not provide services to public 17 40 21 13 7 1 1 58 21 175
2020 Provides services to public 15 40 15 19 8 3 0 57 28 87
2020 Does not provide services to public 23 46 17 9 4 1 0 70 13 218
2019 Provides services to public 10 36 18 21 14 0 0 47 35 65
2019 Does not provide services to public 18 39 17 12 11 2 0 59 23 112
2018 Provides services to public 24 38 6 25 3 5 0 64 29 59
2018 Does not provide services to public 24 48 11 9 0 4 3 77 10 133

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 44 21 10 5 0 1 64 15 85
2022 Does not provide services to public 17 49 23 5 7 0 0 65 12 175
2020 Provides services to public 16 41 27 14 2 0 1 57 16 86
2020 Does not provide services to public 25 46 18 9 1 0 0 71 10 216
2019 Provides services to public 15 28 21 27 9 0 0 43 36 65
2019 Does not provide services to public 14 38 29 15 4 0 0 52 18 112
2018 Provides services to public 26 40 16 17 1 0 0 66 18 60
2018 Does not provide services to public 25 48 19 6 1 1 0 74 6 134

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 29 17 14 14 9 2 49 32 85
2022 Does not provide services to public 11 35 21 13 10 6 4 51 25 175
2020 Provides services to public 14 34 18 13 12 8 0 52 28 87
2020 Does not provide services to public 17 32 21 14 5 7 3 55 21 218
2019 Provides services to public 12 7 28 31 15 6 1 20 50 64
2019 Does not provide services to public 13 23 27 20 9 7 1 39 32 112
2018 Provides services to public 15 31 14 20 11 7 1 50 34 60
2018 Does not provide services to public 4 33 26 16 6 12 4 44 25 133

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 44 6 11 2 0 0 81 13 85
2022 Does not provide services to public 37 51 3 9 1 0 0 87 10 175
2020 Provides services to public 38 50 3 6 3 0 0 88 9 87
2020 Does not provide services to public 44 45 3 7 1 0 0 89 8 216

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 31 6 10 2 0 0 82 12 85
2022 Does not provide services to public 48 36 6 8 1 0 1 85 9 175
2020 Provides services to public 43 31 11 11 2 0 2 76 13 87
2020 Does not provide services to public 33 43 13 8 3 0 0 76 11 218
2019 Provides services to public 33 34 16 12 5 0 0 67 17 64
2019 Does not provide services to public 31 39 11 13 5 0 0 71 18 112

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 39 17 6 3 0 0 74 9 85
2022 Does not provide services to public 35 46 9 7 1 0 1 83 8 175
2020 Provides services to public 40 32 17 8 1 0 2 74 9 87
2020 Does not provide services to public 39 42 12 6 0 0 0 81 7 217
2019 Provides services to public 28 36 14 17 4 0 1 64 22 64
2019 Does not provide services to public 27 50 13 9 1 0 0 76 11 112

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 20 8 2 0 0 0 90 2 85
2022 Does not provide services to public 58 32 6 2 2 0 0 91 4 175
2020 Provides services to public 72 21 3 4 0 0 0 93 4 86
2020 Does not provide services to public 70 24 2 4 0 0 0 94 4 213

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 19 0 2 1 0 0 97 3 85
2022 Does not provide services to public 76 16 3 2 1 0 1 93 4 175
2019 Provides services to public 85 7 1 0 7 0 0 92 7 64
2019 Does not provide services to public 73 21 6 0 1 0 0 94 1 111

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 18 12 1 1 3 3 85 2 85
2022 Does not provide services to public 67 24 4 1 2 0 2 93 3 175
2020 Provides services to public 66 26 5 2 1 0 1 93 3 87
2020 Does not provide services to public 71 19 5 3 1 0 0 91 4 218
2019 Provides services to public 62 25 4 4 4 0 1 88 9 65
2019 Does not provide services to public 65 19 9 1 3 1 2 87 4 112

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 85
2022 Does not provide services to public 14 86 175
2020 Provides services to public 10 90 86
2020 Does not provide services to public 5 95 217
2019 Provides services to public 13 87 65
2019 Does not provide services to public 8 92 112
2018 Provides services to public 11 89 60
2018 Does not provide services to public 5 95 134

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 67 33 15
2022 Does not provide services to public 54 46 25

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 33 67 25

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 11 89 25

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 12 88 25

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 4 96 25

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 5 95 25

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 15
2022 Does not provide services to public 37 63 25

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 15
2022 Does not provide services to public 48 52 25

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 15
2022 Does not provide services to public 31 69 25

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 15
2022 Does not provide services to public 43 57 25

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 15
2022 Does not provide services to public 47 53 25

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 66 34 15
2022 Does not provide services to public 55 45 25

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 23 77 25

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 0 100 25

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 15
2022 Does not provide services to public 17 83 25

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 15
2022 Does not provide services to public 45 55 25

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 3 97 25

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 11 89 25

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 15
2022 Does not provide services to public 53 47 25

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 35 65 25

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 15
2022 Does not provide services to public 27 73 25

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 16 84 25

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 4 96 25

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 9 91 25

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 7 93 25

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 16 84 25

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 13 87 25

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 12 88 25

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 14 86 25

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 0 100 25

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 13 87 25

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 4 96 25

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 8 92 25

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 15
2022 Does not provide services to public 9 91 25

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 18 82 25

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 15
2022 Does not provide services to public 23 77 25

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 15
2022 Does not provide services to public 14 86 25

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 15
2022 Does not provide services to public 26 74 25

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 15
2022 Does not provide services to public 51 49 25

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 13 87 25

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 12 29 8 12 26 6 27 30 85
2022 Does not provide services to public 7 17 17 9 8 31 10 42 29 175
2020 Provides services to public 5 26 20 12 7 21 9 44 28 87
2020 Does not provide services to public 12 20 26 5 4 27 6 48 13 218
2019 Provides services to public 13 14 20 5 10 30 8 43 25 65
2019 Does not provide services to public 5 16 27 7 15 22 7 31 32 112
2018 Provides services to public 20 18 23 13 5 11 10 48 23 60
2018 Does not provide services to public 7 24 20 7 5 31 5 49 19 134

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 38 19 9 9 6 0 60 20 85
2022 Does not provide services to public 16 43 21 5 6 7 1 65 13 175
2020 Provides services to public 13 36 21 11 7 11 1 56 21 87
2020 Does not provide services to public 20 40 26 8 1 4 0 63 9 218
2019 Provides services to public 14 28 26 8 7 16 0 51 18 65
2019 Does not provide services to public 15 29 23 14 5 13 1 51 22 112
2018 Provides services to public 29 23 21 13 3 9 4 59 18 60
2018 Does not provide services to public 16 44 19 6 6 8 0 66 13 134

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 85
2022 Does not provide services to public 7 93 175
2019 Provides services to public 10 90 64
2019 Does not provide services to public 7 93 112

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 42 58 15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 65 35 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 24 76 15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 15

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 20 80 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 14 86 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 56 44 15

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 11 89 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 75 25 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 16 28 8 7 27 5 36 23 85
2022 Does not provide services to public 10 22 22 4 6 32 4 50 15 175
2020 Provides services to public 8 21 22 10 6 28 7 44 23 87
2020 Does not provide services to public 12 21 24 7 2 28 6 50 13 217
2019 Provides services to public 15 12 24 11 9 22 8 38 28 64
2019 Does not provide services to public 11 13 31 4 3 29 8 39 10 110
2018 Provides services to public 18 16 35 4 5 17 5 44 11 59
2018 Does not provide services to public 14 24 16 1 0 36 8 68 3 133

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 39 16 12 6 7 0 64 19 85
2022 Does not provide services to public 19 45 16 6 4 9 0 71 11 175
2020 Provides services to public 18 41 13 12 5 12 0 67 18 87
2020 Does not provide services to public 25 38 25 7 1 4 0 65 8 218
2019 Provides services to public 14 27 26 6 7 18 1 51 16 65
2019 Does not provide services to public 19 33 20 9 1 15 3 63 12 111
2018 Provides services to public 32 28 22 3 5 11 0 66 9 60
2018 Does not provide services to public 24 44 12 3 0 15 2 82 4 134

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 85
2022 Does not provide services to public 5 95 175
2020 Provides services to public 7 93 86
2020 Does not provide services to public 10 90 217
2019 Provides services to public 13 87 65
2019 Does not provide services to public 9 91 112

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 42 8 5 0 2 4 86 5 85
2022 Does not provide services to public 30 45 10 4 2 5 5 83 6 175
2020 Provides services to public 31 52 8 3 2 2 3 87 5 87
2020 Does not provide services to public 46 39 7 2 0 2 4 90 2 218

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 33 23 15 16 12 55
2022 Does not provide services to public 35 23 21 9 12 130

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 60
2022 Does not provide services to public 62 38 150

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 59 41 60
2022 Does not provide services to public 51 49 150

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 75 25 60
2022 Does not provide services to public 70 30 150

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 60
2022 Does not provide services to public 66 34 150

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 60
2022 Does not provide services to public 37 63 150

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 60
2022 Does not provide services to public 41 59 150

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 60
2022 Does not provide services to public 24 76 150

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 60
2022 Does not provide services to public 25 75 150

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 60
2022 Does not provide services to public 13 87 150

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 60
2022 Does not provide services to public 39 61 150

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 60
2022 Does not provide services to public 31 69 150

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 60
2022 Does not provide services to public 6 94 150

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 60
2022 Does not provide services to public 6 94 150

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 16 3 4 3 0 7 89 7 60
2022 Does not provide services to public 71 16 3 1 1 0 7 94 2 150

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 9 19 16 39 3 7 61 18 60
2022 Does not provide services to public 1 14 21 18 30 4 12 57 18 150

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 19 26 29 17 1 0 47 27 60
2022 Does not provide services to public 10 25 23 17 17 7 0 37 39 150
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 50 6 5 1 0 0 88 6 85
2022 Does not provide services to public 49 29 9 8 5 0 0 78 13 175
2020 Provides services to public 45 35 6 8 2 3 0 83 11 87
2020 Does not provide services to public 51 36 5 6 1 1 0 88 7 214

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 7 12 16 25 7 26 61 21 85
2022 Does not provide services to public 4 6 10 16 30 4 31 69 16 175

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 40 27 22 3 1 0 48 25 85
2022 Does not provide services to public 10 33 30 17 6 4 0 45 24 175
2020 Provides services to public 16 50 15 16 3 1 0 67 19 87
2020 Does not provide services to public 22 41 24 9 2 2 0 64 12 218
2019 Provides services to public 7 24 32 20 17 1 0 31 37 65
2019 Does not provide services to public 7 21 37 18 11 6 0 30 30 112
2018 Provides services to public 12 30 37 14 6 1 0 42 20 60
2018 Does not provide services to public 7 32 33 11 8 9 0 43 21 134

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 6 31 39 23 1 85
2022 Does not provide services to public 9 30 38 20 3 175

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 40 20 4 2 1 0 73 6 85
2022 Does not provide services to public 39 31 18 7 3 2 1 71 10 175
2020 Provides services to public 37 35 12 9 4 3 0 75 13 87
2020 Does not provide services to public 44 37 12 3 1 3 0 84 4 215

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 39 8 15 4 1 0 71 20 85
2022 Does not provide services to public 38 31 9 11 8 2 1 71 20 175
2020 Provides services to public 29 40 10 12 9 0 0 69 21 87
2020 Does not provide services to public 36 39 10 8 4 2 0 77 13 217

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 41 13 25 9 0 0 53 34 85
2022 Does not provide services to public 15 43 19 14 7 1 0 59 22 175
2020 Provides services to public 20 40 14 19 8 0 0 59 27 87
2020 Does not provide services to public 20 46 23 7 3 0 0 67 10 218
2019 Provides services to public 6 33 12 25 21 3 0 40 48 65
2019 Does not provide services to public 6 19 23 36 15 0 0 25 51 112
2018 Provides services to public 13 36 31 11 8 1 0 50 19 60
2018 Does not provide services to public 5 39 20 21 11 4 0 46 33 134

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 47 12 27 14 0 0 47 41 15
2022 Does not provide services to public 7 34 19 27 7 6 0 44 36 30
2020 Provides services to public 23 36 5 31 5 0 0 59 36 16
2020 Does not provide services to public 10 40 28 22 0 0 0 49 22 51
2019 Provides services to public 0 5 32 59 5 0 0 5 64 10
2019 Does not provide services to public 2 11 24 44 3 0 16 16 56 28

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 23 15 6 12 1 4 65 20 80
2022 Does not provide services to public 44 22 17 6 7 1 4 68 14 175
2020 Provides services to public 50 24 14 6 6 0 0 74 12 87
2020 Does not provide services to public 48 30 14 6 1 0 1 79 7 217
2019 Provides services to public 34 20 23 11 12 0 0 54 24 65
2019 Does not provide services to public 38 31 15 9 4 0 2 70 14 112
2018 Provides services to public 28 25 31 10 3 0 3 55 13 59
2018 Does not provide services to public 27 29 27 8 5 3 2 59 13 133

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 14 38 18 19 0 0 25 37 85
2022 Does not provide services to public 11 21 34 17 16 0 1 33 33 175
2020 Provides services to public 8 30 26 24 12 0 0 38 36 87
2020 Does not provide services to public 15 24 36 14 11 0 0 39 25 218
2019 Provides services to public 8 21 33 19 19 0 0 29 37 65
2019 Does not provide services to public 10 21 29 25 15 0 0 31 40 112
2018 Provides services to public 2 19 42 19 19 0 0 21 37 60
2018 Does not provide services to public 5 20 37 18 20 0 0 25 38 133

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 26 31 14 8 0 2 46 22 85
2022 Does not provide services to public 17 30 25 17 8 1 2 49 26 175
2020 Provides services to public 19 33 23 16 9 0 0 52 25 87
2020 Does not provide services to public 22 28 32 11 7 0 0 50 18 218
2019 Provides services to public 8 39 25 12 16 0 0 46 28 65
2019 Does not provide services to public 13 30 25 18 13 0 0 43 32 112
2018 Provides services to public 9 30 33 23 5 0 0 39 28 59
2018 Does not provide services to public 12 23 35 19 12 0 0 35 30 132

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 17 31 19 24 0 1 26 43 85
2022 Does not provide services to public 15 21 24 18 20 0 1 37 38 175
2020 Provides services to public 15 22 22 27 13 0 1 37 41 86
2020 Does not provide services to public 17 28 26 20 9 0 1 46 28 218
2019 Provides services to public 14 9 27 26 23 0 1 23 49 65
2019 Does not provide services to public 14 21 21 24 19 0 1 36 43 111
2018 Provides services to public 5 21 33 25 15 0 0 27 41 60
2018 Does not provide services to public 7 15 31 24 20 0 4 23 45 133

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 29 25 5 6 0 5 63 11 85
2022 Does not provide services to public 30 31 18 9 6 1 5 65 17 175
2020 Provides services to public 31 30 23 10 7 0 0 61 17 86
2020 Does not provide services to public 36 30 19 9 4 0 2 67 14 216
2019 Provides services to public 29 25 24 11 9 0 3 56 20 65
2019 Does not provide services to public 35 26 18 10 6 0 4 64 17 112
2018 Provides services to public 30 26 20 18 5 1 0 57 23 60
2018 Does not provide services to public 25 35 26 6 5 0 3 62 11 133

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 27 24 10 3 0 4 62 13 85
2022 Does not provide services to public 34 21 24 13 9 0 1 55 22 175
2020 Provides services to public 28 33 20 9 9 0 1 61 19 87
2020 Does not provide services to public 36 28 17 12 6 0 0 65 18 218
2019 Provides services to public 15 37 21 11 15 0 1 53 26 65
2019 Does not provide services to public 26 31 26 9 9 0 0 57 17 112
2018 Provides services to public 29 28 20 16 7 0 0 58 23 60
2018 Does not provide services to public 21 34 30 7 7 0 0 56 14 132

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 33 20 14 7 1 0 59 21 85
2022 Does not provide services to public 21 33 26 9 9 1 1 55 18 175
2020 Provides services to public 19 38 27 12 4 0 0 57 16 86
2020 Does not provide services to public 29 29 30 9 2 1 0 59 10 217
2019 Provides services to public 4 25 28 23 20 0 0 29 43 65
2019 Does not provide services to public 11 24 37 17 8 1 2 36 26 111
2018 Provides services to public 16 31 26 25 2 0 0 47 27 60
2018 Does not provide services to public 15 30 29 19 8 0 0 44 27 134

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 31 21 17 9 1 0 53 26 85
2022 Does not provide services to public 17 32 31 11 9 0 1 49 20 175
2020 Provides services to public 17 36 20 14 11 1 2 54 25 86
2020 Does not provide services to public 19 32 33 11 4 0 0 51 15 218
2019 Provides services to public 6 22 25 29 18 0 1 28 47 65
2019 Does not provide services to public 8 19 29 29 12 0 2 27 43 111
2018 Provides services to public 8 23 32 23 14 0 0 31 37 60
2018 Does not provide services to public 14 22 32 19 12 0 0 36 31 133

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 32 15 17 6 0 0 62 23 85
2022 Does not provide services to public 28 27 25 10 9 0 1 56 19 175
2020 Provides services to public 18 38 22 9 12 0 2 57 21 86
2020 Does not provide services to public 32 32 21 12 3 0 0 64 14 217
2019 Provides services to public 9 26 21 31 12 0 1 35 44 64
2019 Does not provide services to public 12 24 29 24 9 0 1 37 34 110
2018 Provides services to public 22 24 26 21 7 0 0 46 28 60
2018 Does not provide services to public 23 29 22 18 8 0 0 52 26 134

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 21 9 8 0 0 62 17 85
2022 Does not provide services to public 38 26 15 13 7 0 1 64 21 175
2020 Provides services to public 32 32 12 12 10 0 2 66 22 85
2020 Does not provide services to public 39 30 18 11 2 0 0 69 13 213
2019 Provides services to public 26 28 20 16 9 0 1 55 25 64
2019 Does not provide services to public 29 27 22 13 10 0 0 56 23 111

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 28 24 6 9 0 1 61 15 85
2022 Does not provide services to public 39 31 16 7 6 0 1 71 13 175
2020 Provides services to public 21 27 30 11 11 0 0 47 22 86
2020 Does not provide services to public 22 33 25 17 3 0 0 55 19 217

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 27 21 14 2 2 1 61 17 85
2022 Does not provide services to public 23 35 23 10 8 0 1 59 18 175
2020 Provides services to public 24 30 27 12 6 2 0 55 18 86
2020 Does not provide services to public 32 27 23 15 3 0 0 59 18 218
2019 Provides services to public 20 32 17 11 19 0 1 53 30 65
2019 Does not provide services to public 10 36 32 13 9 0 0 46 22 111
2018 Provides services to public 16 21 46 11 7 0 0 36 18 59
2018 Does not provide services to public 9 38 27 12 12 0 1 48 25 133

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 28 11 2 0 1 2 86 2 80
2022 Does not provide services to public 59 25 9 2 1 0 4 87 3 175
2020 Provides services to public 50 23 14 9 2 0 2 74 11 87
2020 Does not provide services to public 49 25 15 6 2 0 3 77 8 217
2019 Provides services to public 38 28 15 9 9 0 1 67 18 65
2019 Does not provide services to public 38 28 20 6 4 0 3 69 11 110
2018 Provides services to public 50 16 20 7 2 0 6 70 9 59
2018 Does not provide services to public 40 34 14 3 3 0 7 79 6 133

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 37 4 1 1 0 1 94 3 85
2022 Does not provide services to public 58 26 10 3 0 0 2 86 4 175
2020 Provides services to public 41 31 21 6 0 0 0 72 6 87
2020 Does not provide services to public 47 31 15 6 1 0 0 78 7 216

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 13 4 0 0 2 12 96 0 85
2022 Does not provide services to public 73 12 4 1 0 1 9 94 2 175
2020 Provides services to public 64 14 13 0 0 0 9 86 0 86
2020 Does not provide services to public 72 18 5 2 0 1 2 93 2 215
2019 Provides services to public 67 5 3 4 5 0 16 86 11 64
2019 Does not provide services to public 63 18 5 0 0 3 11 94 0 111
2018 Provides services to public 72 9 7 1 1 1 9 90 2 60
2018 Does not provide services to public 70 15 3 0 3 0 9 93 3 133

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 17 2 6 5 0 3 86 11 85
2022 Does not provide services to public 73 8 9 5 3 1 3 83 8 175
2020 Provides services to public 67 8 8 4 4 2 8 83 9 87
2020 Does not provide services to public 81 9 4 1 2 1 2 93 4 216
2019 Provides services to public 70 8 5 3 6 4 5 84 10 64
2019 Does not provide services to public 72 15 3 3 5 0 1 89 8 111
2018 Provides services to public 68 11 5 3 3 1 9 88 6 60
2018 Does not provide services to public 78 8 2 1 3 1 6 92 5 134

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 33 11 3 6 0 0 79 10 85
2022 Does not provide services to public 47 31 13 4 4 0 1 78 9 175
2020 Provides services to public 43 34 10 8 5 0 1 78 13 86
2020 Does not provide services to public 59 24 11 3 3 0 0 83 6 214
2019 Provides services to public 40 31 13 8 6 0 1 72 14 65
2019 Does not provide services to public 49 24 18 3 5 0 1 74 8 111
2018 Provides services to public 43 27 11 13 4 0 2 72 17 60
2018 Does not provide services to public 38 32 14 4 5 0 7 76 10 134

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 21 11 5 3 2 1 80 8 85
2022 Does not provide services to public 64 16 8 6 5 0 1 81 11 175
2020 Provides services to public 53 24 8 9 7 0 0 77 16 86
2020 Does not provide services to public 69 17 8 4 2 0 1 87 6 217
2019 Provides services to public 40 24 11 11 11 0 4 66 23 64
2019 Does not provide services to public 45 32 13 5 5 0 1 77 10 112
2018 Provides services to public 52 23 11 10 3 0 2 76 13 60
2018 Does not provide services to public 49 25 11 6 5 0 5 78 11 134

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 12 6 5 0 0 23 87 6 85
2022 Does not provide services to public 53 14 6 3 1 1 22 87 5 175
2020 Provides services to public 47 19 5 2 4 1 23 86 8 87
2020 Does not provide services to public 54 13 5 1 1 0 25 90 3 217
2019 Provides services to public 46 10 6 2 0 0 36 88 3 64
2019 Does not provide services to public 46 18 6 2 0 1 26 88 4 111
2018 Provides services to public 57 12 11 5 1 0 14 80 7 59
2018 Does not provide services to public 42 15 7 3 0 1 32 85 4 130

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 27 5 0 4 0 3 91 4 85
2022 Does not provide services to public 65 15 8 1 1 0 9 88 3 175
2020 Provides services to public 53 27 15 2 1 0 2 82 3 87
2020 Does not provide services to public 67 20 5 2 1 0 4 91 3 218
2019 Provides services to public 44 16 24 3 0 4 9 69 3 65
2019 Does not provide services to public 59 26 7 2 1 0 5 90 3 112
2018 Provides services to public 53 24 16 6 0 0 2 78 6 59
2018 Does not provide services to public 56 19 8 6 0 0 11 84 7 134

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 24 6 8 4 1 1 82 12 85
2022 Does not provide services to public 61 21 7 4 5 1 2 83 10 175
2020 Provides services to public 60 18 15 3 3 2 0 79 6 85
2020 Does not provide services to public 58 20 11 5 4 0 2 80 9 215
2019 Provides services to public 45 27 7 7 11 2 1 75 18 65
2019 Does not provide services to public 65 21 5 2 3 0 4 90 5 112
2018 Provides services to public 55 20 10 9 3 0 3 77 12 60
2018 Does not provide services to public 57 29 4 4 3 1 2 89 7 134

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 20 14 5 1 0 7 78 6 85
2022 Does not provide services to public 51 26 13 5 3 0 2 78 9 175
2020 Provides services to public 41 31 16 6 0 0 6 77 6 87
2020 Does not provide services to public 53 27 15 3 1 0 1 80 5 218
2019 Provides services to public 50 25 8 8 4 0 5 79 13 65
2019 Does not provide services to public 64 24 11 1 0 0 1 88 1 112
2018 Provides services to public 60 19 8 11 0 0 2 81 11 60
2018 Does not provide services to public 47 28 21 0 1 0 3 78 1 134

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 19 51 18 8 0 0 23 26 85
2022 Does not provide services to public 4 26 46 17 7 0 0 30 24 175
2020 Provides services to public 5 31 40 16 8 0 0 36 24 86
2020 Does not provide services to public 10 26 47 13 4 1 0 36 17 218
2019 Provides services to public 3 31 35 22 10 0 0 34 31 65
2019 Does not provide services to public 10 26 41 17 7 0 0 36 24 112
2018 Provides services to public 9 22 43 24 2 0 0 31 26 60
2018 Does not provide services to public 6 21 41 26 6 0 0 27 32 134

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 19 40 26 4 0 0 30 30 85
2022 Does not provide services to public 6 24 41 20 8 0 1 29 30 175
2020 Provides services to public 9 22 45 23 1 0 0 24 30 86
2020 Does not provide services to public 3 20 47 19 10 1 0 30 23 217
2019 Provides services to public 6 31 39 18 6 0 0 24 37 64
2019 Does not provide services to public 9 28 38 18 7 0 0 25 37 112
2018 Provides services to public 6 15 44 30 5 0 0 35 21 60
2018 Does not provide services to public 9 22 33 26 10 0 0 35 32 132
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 11 68 21 0 85
2022 Does not provide services to public 8 74 18 1 175
2020 Provides services to public 18 54 29 0 87
2020 Does not provide services to public 15 61 25 0 218

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 56 44 15
2020 Provides services to public 48 52 16
2020 Does not provide services to public 48 52 35

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 7 5 3 1 7 23 88 6 85
2022 Does not provide services to public 52 8 3 0 1 3 33 93 2 175
2020 Provides services to public 54 16 2 1 1 3 22 95 2 87
2020 Does not provide services to public 60 8 6 2 0 3 21 89 2 218
2019 Provides services to public 55 13 12 1 4 2 12 80 6 64
2019 Does not provide services to public 58 13 4 1 0 2 22 94 1 111
2018 Provides services to public 76 8 1 0 3 1 11 96 3 60
2018 Does not provide services to public 73 7 4 0 3 0 13 92 4 134

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 14 41 23 13 9 0 0 55 22 15
2020 Provides services to public 10 10 17 18 39 0 5 22 60 16
2020 Does not provide services to public 28 28 18 13 11 0 2 58 24 35

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 0 29 33 22 16 0 0 29 38 10
2020 Provides services to public 5 16 17 19 19 0 24 29 49 15
2020 Does not provide services to public 16 7 15 28 15 8 10 28 54 35
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