2022 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CO

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	28	35	17	9	11	63	20	25
2022	CO-02	18	40	22	0	20	58	20	15
2020	CO	41	41	14	5	0	82	5	22
2020	CO-02	36	50	7	7	0	86	7	14
2019	CO	39	52	9	0	0	91	0	23
2019	CO-02	25	58	17	0	0	83	0	12
2018	CO	45	50	5	0	0	95	0	20
2018	CO-02	33	60	7	0	0	93	0	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	40	33	12	5	10	73	16	25
2022	CO-02	26	41	14	0	18	68	18	15
2020	CO	55	23	9	0	14	77	14	22
2020	CO-02	50	21	7	0	21	71	21	14
2019	CO	43	43	0	4	9	87	13	23
2019	CO-02	42	33	0	8	17	75	25	12
2018	CO	33	44	11	6	6	78	11	18
2018	CO-02	23	46	15	8	8	69	15	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	42	49	0	9	91	9	25
2022	CO-02	31	54	0	16	84	16	15
2020	CO	59	32	9	0	91	0	22
2020	CO-02	50	43	7	0	93	0	14
2019	CO	57	39	0	4	96	4	23
2019	CO-02	50	42	0	8	92	8	12
2018	CO	63	32	5	0	95	0	19
2018	CO-02	50	43	7	0	93	0	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	36	33	14	17	0	68	17	25
2022	CO-02	18	41	26	15	0	59	15	15
2020	CO	45	32	9	9	5	81	10	22
2020	CO-02	43	36	0	14	7	85	15	14
2019	CO	43	48	9	0	0	91	0	23
2019	CO-02	25	58	17	0	0	83	0	12
2018	CO	53	42	5	0	0	95	0	19
2018	CO-02	50	43	7	0	0	93	0	14

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	42	31	7	20	0	73	20	25
2022	CO-02	13	48	12	26	0	61	26	15
2020	CO	41	23	18	18	0	64	18	22
2020	CO-02	21	29	21	29	0	50	29	14
2019	CO	48	26	13	9	4	74	13	23
2019	CO-02	25	33	17	17	8	58	25	12
2018	CO	30	40	20	10	0	70	10	20
2018	CO-02	20	47	20	13	0	67	13	15

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	41	34	7	14	4	75	17	25
2022	CO-02	25	42	13	14	6	67	20	15
2020	CO	36	36	5	23	0	73	23	22
2020	CO-02	21	43	7	29	0	64	29	14
2019	CO	52	39	4	0	4	91	4	23
2019	CO-02	25	58	8	0	8	83	8	12
2018	CO	40	30	20	10	0	70	10	20
2018	CO-02	33	33	20	13	0	67	13	15

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	29	19	20	29	0	3	49	30	25
2022	CO-02	5	20	36	33	0	6	27	35	15
2020	CO	23	36	23	5	9	5	62	14	22
2020	CO-02	14	36	29	7	7	7	54	15	14
2019	CO	48	30	9	4	4	4	82	9	23
2019	CO-02	25	50	8	8	8	0	75	17	12
2018	CO	30	40	15	10	5	0	70	15	20
2018	CO-02	27	40	20	7	7	0	67	13	15

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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	59	8	13	12	0	5	4	73	13	25
2022	CO-02	45	14	14	21	0	0	6	63	23	15
2020	CO	64	23	0	5	9	0	0	86	14	22
2020	CO-02	57	29	0	0	14	0	0	86	14	14
2019	CO	57	26	9	0	9	0	0	83	9	23
2019	CO-02	50	25	8	0	17	0	0	75	17	12

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	54	34	8	5	0	87	5	25
2022	CO-02	45	41	14	0	0	86	0	15
2020	CO	59	18	9	5	9	77	14	22
2020	CO-02	50	29	0	7	14	79	21	14
2019	CO	65	13	4	9	9	78	17	23
2019	CO-02	58	8	8	8	17	67	25	12
2018	CO	42	32	5	16	5	74	21	19
2018	CO-02	29	36	7	21	7	64	29	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	57	35	4	4	0	92	4	25
2022	CO-02	51	35	6	7	0	86	7	15
2020	CO	77	5	0	5	14	82	18	22
2020	CO-02	71	7	0	0	21	79	21	14
2019	CO	61	17	9	4	9	78	13	23
2019	CO-02	50	25	8	0	17	75	17	12
2018	CO	42	21	16	11	11	63	21	19
2018	CO-02	29	21	21	14	14	50	29	14

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	53	19	13	11	0	4	75	11	25
2022	CO-02	26	25	23	19	0	6	55	21	15
2020	CO	50	5	18	18	5	5	57	24	22
2020	CO-02	36	7	29	14	7	7	46	23	14
2019	CO	30	35	22	4	4	4	68	9	23
2019	CO-02	17	42	17	8	8	8	64	18	12
2018	CO	25	40	20	5	5	5	68	11	20
2018	CO-02	7	47	27	7	7	7	57	14	15

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	46	20	11	16	8	66	23	25
2022	CO-02	20	28	19	18	14	48	32	15
2020	CO	50	18	14	9	9	68	18	22
2020	CO-02	36	21	21	7	14	57	21	14
2019	CO	35	35	22	4	4	70	9	23
2019	CO-02	17	50	17	8	8	67	17	12
2018	CO	15	50	20	15	0	65	15	20
2018	CO-02	7	60	20	13	0	67	13	15

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	35	19	19	16	11	0	54	27	25
2022	CO-02	13	20	28	19	20	0	33	39	15
2020	CO	27	36	9	18	9	0	64	27	22
2020	CO-02	7	50	14	14	14	0	57	29	14
2019	CO	30	30	22	13	4	0	61	17	23
2019	CO-02	17	33	17	25	8	0	50	33	12
2018	CO	15	20	25	35	0	5	37	37	20
2018	CO-02	7	27	27	33	0	7	36	36	15

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	27	33	16	17	8	60	25	25
2022	CO-02	0	37	28	21	14	37	35	15
2020	CO	29	29	14	19	10	57	29	21
2020	CO-02	14	36	14	21	14	50	36	14
2019	CO	35	26	13	17	9	61	26	23
2019	CO-02	17	33	17	17	17	50	33	12
2018	CO	5	35	10	40	10	40	50	20
2018	CO-02	0	33	7	53	7	33	60	15

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	50	20	16	0	15	70	15	25
2022	CO-02	27	18	28	0	27	45	27	15
2020	CO	50	23	0	18	9	73	27	22
2020	CO-02	36	36	0	14	14	71	29	14
2019	CO	52	26	4	13	4	78	17	23
2019	CO-02	33	25	8	25	8	58	33	12
2018	CO	25	25	25	25	0	50	25	20
2018	CO-02	20	20	27	33	0	40	33	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	47	37	8	4	4	84	8	25
2022	CO-02	33	39	15	7	6	72	14	15
2020	CO	38	33	10	10	10	71	19	21
2020	CO-02	29	43	7	7	14	71	21	14
2019	CO	48	39	13	0	0	87	0	23
2019	CO-02	42	33	25	0	0	75	0	12
2018	CO	35	45	15	5	0	80	5	20
2018	CO-02	27	47	20	7	0	73	7	15

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	47	19	16	19	0	65	19	25
2022	CO-02	33	33	19	15	0	66	15	15
2020	CO	55	23	9	0	14	77	14	22
2020	CO-02	50	21	7	0	21	71	21	14
2019	CO	57	22	9	9	4	78	13	23
2019	CO-02	50	25	8	8	8	75	17	12
2018	CO	32	37	16	11	5	68	16	19
2018	CO-02	29	29	21	14	7	57	21	14

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	21	48	15	12	4	69	16	25
2022	CO-02	18	34	19	22	7	52	29	15
2020	CO	23	50	9	18	0	73	18	22
2020	CO-02	7	71	7	14	0	79	14	14
2019	CO	30	43	4	22	0	74	22	23
2019	CO-02	17	50	8	25	0	67	25	12
2018	CO	10	70	10	5	5	80	10	20
2018	CO-02	7	67	13	7	7	73	13	15

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	59	12	17	12	0	71	12	25
2022	CO-02	45	12	22	21	0	57	21	15
2020	CO	64	14	5	5	14	77	18	22
2020	CO-02	64	7	7	0	21	71	21	14

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	33	23	15	18	7	4	58	26	25
2022	CO-02	13	35	11	22	13	6	51	37	15
2020	CO	36	18	18	9	14	5	57	24	22
2020	CO-02	14	21	21	14	21	7	38	38	14
2019	CO	41	18	5	27	9	0	59	36	22
2019	CO-02	18	27	0	36	18	0	45	55	11
2018	CO	5	20	25	35	10	5	26	47	20
2018	CO-02	7	13	27	40	13	0	20	53	15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	57	3	24	4	11	0	0	60	15	25
2022	CO-02	63	5	12	0	19	0	0	69	19	15
2020	CO	64	14	18	0	0	5	0	81	0	22
2020	CO-02	64	21	7	0	0	7	0	92	0	14
2019	CO	39	26	26	4	0	0	4	68	5	23
2019	CO-02	25	33	33	8	0	0	0	58	8	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	48	15	8	8	17	4	0	66	25	25
2022	CO-02	39	12	6	14	22	6	0	55	38	15
2020	CO	32	27	14	9	14	5	0	62	24	22
2020	CO-02	21	21	21	7	21	7	0	46	31	14
2019	CO	35	30	17	4	4	0	9	71	10	23
2019	CO-02	8	58	17	8	8	0	0	67	17	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	88	0	4	0	0	4	4	96	0	25
2022	CO-02	87	0	6	0	0	0	7	93	0	15
2020	CO	77	5	5	0	9	5	0	86	10	22
2020	CO-02	64	7	7	0	14	7	0	77	15	14
2019	CO	70	13	0	4	4	4	4	90	10	23
2019	CO-02	75	0	0	8	8	8	0	82	18	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	90	0	4	3	0	4	93	3	25
2022	CO-02	81	0	6	6	0	7	87	6	15
2020	CO	77	9	5	0	0	9	95	0	22
2020	CO-02	64	14	7	0	0	14	92	0	14
2019	CO	74	4	0	0	4	17	95	5	23
2019	CO-02	75	8	0	0	8	8	91	9	12

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	29	22	11	17	16	5	54	34	25
2022	CO-02	12	26	13	21	28	0	38	49	15
2020	CO	18	27	14	9	27	5	48	38	22
2020	CO-02	14	14	7	14	43	7	31	62	14
2019	CO	39	9	13	26	13	0	48	39	23
2019	CO-02	17	17	8	33	25	0	33	58	12
2018	CO	15	20	20	25	20	0	35	45	20
2018	CO-02	13	13	20	27	27	0	27	53	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	35	42	4	19	0	77	19	25
2022	CO-02	18	60	6	16	0	78	16	15
2020	CO	59	23	5	0	14	82	14	22
2020	CO-02	43	36	0	0	21	79	21	14
2019	CO	57	17	13	9	4	74	13	23
2019	CO-02	42	25	17	8	8	67	17	12
2018	CO	47	26	11	16	0	74	16	19
2018	CO-02	43	29	14	14	0	71	14	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	42	21	16	21	0	0	63	21	25
2022	CO-02	24	20	28	29	0	0	44	29	15
2020	CO	50	32	5	5	9	0	82	14	22
2020	CO-02	43	36	7	0	14	0	79	14	14
2019	CO	39	30	4	13	9	4	73	23	23
2019	CO-02	17	33	8	17	17	8	55	36	12
2018	CO	21	42	11	16	11	0	63	26	19
2018	CO-02	21	36	14	14	14	0	57	29	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	45	36	16	0	4	81	4	25
2022	CO-02	18	54	21	0	6	73	6	15
2020	CO	32	55	0	14	0	86	14	22
2020	CO-02	21	57	0	21	0	79	21	14
2019	CO	48	35	9	4	4	83	9	23
2019	CO-02	25	50	8	8	8	75	17	12
2018	CO	26	42	21	11	0	68	11	19
2018	CO-02	29	36	21	14	0	64	14	14

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	37	22	20	14	4	5	61	18	25
2022	CO-02	12	32	35	15	6	0	44	21	15
2020	CO	27	45	18	0	9	0	73	9	22
2020	CO-02	14	43	29	0	14	0	57	14	14
2019	CO	30	39	4	17	9	0	70	26	23
2019	CO-02	17	50	8	8	17	0	67	25	12
2018	CO	20	45	10	15	5	5	68	21	20
2018	CO-02	13	53	13	13	7	0	67	20	15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	65	24	4	0	8	88	8	25
2022	CO-02	67	21	6	0	6	87	6	15
2020	CO	45	45	0	0	9	91	9	22
2020	CO-02	36	50	0	0	14	86	14	14
2019	CO	45	41	5	5	5	86	9	22
2019	CO-02	36	45	0	9	9	82	18	11
2018	CO	35	45	15	5	0	80	5	20
2018	CO-02	27	53	13	7	0	80	7	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	38	40	10	8	4	78	12	25
2022	CO-02	27	49	18	6	0	75	6	15
2020	CO	36	23	27	5	9	59	14	22
2020	CO-02	43	21	21	0	14	64	14	14
2019	CO	35	48	13	4	0	83	4	23
2019	CO-02	25	50	17	8	0	75	8	12
2018	CO	42	32	26	0	0	74	0	19
2018	CO-02	36	36	29	0	0	71	0	14

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	77	11	0	0	4	9	0	96	4	25
2022	CO-02	67	20	0	0	6	7	0	93	7	15

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	CO	43	29	29	25
2022	CO-02	36	13	51	15
2020	CO	23	50	27	22
2020	CO-02	29	57	14	14
2019	CO	17	65	17	23
2019	CO-02	17	50	33	12
2018	CO	20	40	40	20
2018	CO-02	20	47	33	15

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	CO	9	0	34	21	0	37	10

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	71	14	8	8	85	8	25
2022	CO-02	65	15	6	14	80	14	15
2020	CO	55	32	5	9	86	9	22
2020	CO-02	43	43	0	14	86	14	14
2019	CO	48	48	4	0	96	0	23
2019	CO-02	33	58	8	0	92	0	12
2018	CO	42	53	5	0	95	0	19
2018	CO-02	36	57	7	0	93	0	14

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	24	61	8	8	84	8	25
2022	CO-02	18	53	15	14	72	14	15
2020	CO	32	50	9	9	82	9	22
2020	CO-02	21	50	14	14	71	14	14
2019	CO	39	43	17	0	83	0	23
2019	CO-02	25	50	25	0	75	0	12
2018	CO	10	60	20	10	70	10	20
2018	CO-02	7	60	27	7	67	7	15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	0	18	34	31	11	5	45	19	25
2022	CO-02	0	23	44	27	6	0	33	23	15
2020	CO	5	23	36	32	5	0	36	27	22
2020	CO-02	0	21	50	29	0	0	29	21	14
2019	CO	0	19	38	38	5	0	43	19	21
2019	CO-02	0	36	36	18	9	0	27	36	11
2018	CO	0	11	68	21	0	0	21	11	19
2018	CO-02	0	14	71	14	0	0	14	14	14

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	25	4	39	20	8	5	29	30	25
2022	CO-02	36	7	37	20	0	0	20	43	15
2020	CO	5	18	50	18	9	0	27	23	22
2020	CO-02	7	29	50	14	0	0	14	36	14
2019	CO	14	32	41	5	9	0	14	45	22
2019	CO-02	17	25	50	0	8	0	8	42	12
2018	CO	32	32	32	5	0	0	5	63	19
2018	CO-02	43	29	29	0	0	0	0	71	14

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	14	13	25	32	15	47	28	25
2022	CO-02	26	16	13	40	6	46	41	15
2020	CO	5	32	41	18	5	23	36	22
2020	CO-02	7	36	36	21	0	21	43	14
2019	CO	5	15	35	40	5	45	20	20
2019	CO-02	9	27	45	9	9	18	36	11
2018	CO	11	26	21	37	5	42	37	19
2018	CO-02	14	36	14	36	0	36	50	14

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	15	26	25	21	13	0	34	41	25
2022	CO-02	28	38	22	12	0	0	12	65	15
2020	CO	23	32	14	18	5	9	25	60	22
2020	CO-02	36	36	14	0	7	7	8	77	14
2019	CO	5	33	19	19	19	5	40	40	21
2019	CO-02	9	45	27	9	9	0	18	55	11
2018	CO	16	32	42	5	5	0	11	47	19
2018	CO-02	21	29	43	7	0	0	7	50	14

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	4	4	39	11	34	3	5	49	8	25
2022	CO-02	6	7	52	8	20	6	0	30	15	15
2020	CO	5	5	18	41	27	5	0	71	10	22
2020	CO-02	7	0	29	50	14	0	0	64	7	14
2019	CO	0	5	19	48	24	5	0	75	5	21
2019	CO-02	0	9	36	45	9	0	0	55	9	11
2018	CO	0	11	32	47	11	0	0	58	11	19
2018	CO-02	0	14	36	43	7	0	0	50	14	14

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	20	13	32	7	18	4	5	28	37	25
2022	CO-02	28	14	32	7	19	0	0	26	41	15
2020	CO	14	14	18	27	18	9	0	50	30	22
2020	CO-02	14	21	21	36	0	7	0	38	38	14
2019	CO	0	19	29	38	14	0	0	52	19	21
2019	CO-02	0	27	27	36	9	0	0	45	27	11
2018	CO	5	11	47	26	5	5	0	33	17	19
2018	CO-02	7	14	50	21	0	7	0	23	23	14

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	4	5	41	28	23	50	8	25
2022	CO-02	6	8	48	20	17	38	15	15
2020	CO	9	23	18	41	9	50	32	22
2020	CO-02	0	29	21	43	7	50	29	14
2019	CO	5	23	45	18	9	27	27	22
2019	CO-02	0	27	45	18	9	27	27	11

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	22	30	8	29	8	4	54	38	25
2022	CO-02	5	25	7	42	14	7	33	60	15
2020	CO	29	10	29	19	5	10	42	26	21
2020	CO-02	23	8	31	23	8	8	33	33	13
2019	CO	30	39	9	13	4	4	73	18	23
2019	CO-02	17	33	17	25	8	0	50	33	12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	60	16	5	12	3	3	79	16	25
2022	CO-02	47	21	8	13	6	6	72	20	15
2020	CO	55	27	0	9	9	0	82	18	22
2020	CO-02	43	36	0	7	14	0	79	21	14
2019	CO	48	26	4	13	9	0	74	22	23
2019	CO-02	33	33	0	17	17	0	67	33	12
2018	CO	39	33	6	6	17	0	72	22	18
2018	CO-02	38	23	8	8	23	0	62	31	13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	77	4	8	12	0	80	12	25
2022	CO-02	68	6	14	12	0	74	12	15
2020	CO	64	9	9	14	5	73	18	22
2020	CO-02	50	14	7	21	7	64	29	14
2019	CO	52	26	9	13	0	78	13	23
2019	CO-02	42	17	17	25	0	58	25	12
2018	CO	53	32	0	16	0	84	16	19
2018	CO-02	50	29	0	21	0	79	21	14

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	60	18	12	10	0	78	10	25
2022	CO-02	47	24	21	8	0	71	8	15
2020	CO	73	14	5	5	5	86	9	22
2020	CO-02	64	21	0	7	7	86	14	14
2019	CO	61	22	4	4	9	83	13	23
2019	CO-02	50	25	0	8	17	75	25	12
2018	CO	42	37	5	16	0	79	16	19
2018	CO-02	43	29	7	21	0	71	21	14

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	51	33	12	4	0	84	4	25
2022	CO-02	39	33	22	6	0	72	6	15
2020	CO	45	23	18	5	9	68	14	22
2020	CO-02	29	29	21	7	14	57	21	14
2019	CO	43	30	4	17	4	74	22	23
2019	CO-02	33	33	8	17	8	67	25	12
2018	CO	35	40	15	5	5	75	10	20
2018	CO-02	33	33	20	7	7	67	13	15

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	48	27	15	0	0	9	83	0	25
2022	CO-02	34	32	28	0	0	6	70	0	15
2020	CO	50	9	18	5	14	5	62	19	22
2020	CO-02	36	7	29	0	21	7	46	23	14
2019	CO	48	26	9	13	4	0	74	17	23
2019	CO-02	42	17	17	17	8	0	58	25	12
2018	CO	37	37	16	5	5	0	74	11	19
2018	CO-02	36	29	21	7	7	0	64	14	14

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	57	29	0	14	0	86	14	25
2022	CO-02	39	36	0	26	0	74	26	15
2020	CO	55	23	9	14	0	77	14	22
2020	CO-02	36	36	7	21	0	71	21	14
2019	CO	55	32	0	9	5	86	14	22
2019	CO-02	36	36	0	18	9	73	27	11
2018	CO	45	35	5	10	5	80	15	20
2018	CO-02	47	27	7	13	7	73	20	15

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	54	29	8	0	0	9	0	91	0	25
2022	CO-02	52	28	15	0	0	6	0	84	0	15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	55	24	12	0	0	9	0	87	0	25
2022	CO-02	46	27	21	0	0	6	0	77	0	15

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	50	30	7	4	0	9	88	5	25
2022	CO-02	35	39	12	8	0	6	79	8	15
2020	CO	41	14	14	0	9	23	71	12	22
2020	CO-02	29	14	21	0	14	21	55	18	14

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	66	24	4	7	0	0	89	7	25
2022	CO-02	47	33	7	12	0	0	81	12	15
2020	CO	55	18	5	5	14	5	76	19	22
2020	CO-02	43	21	7	7	21	0	64	29	14

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	16	3	16	5	4	57	0	44	19	25
2022	CO-02	0	0	20	8	6	65	0	0	43	15

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	53	3	8	12	0	16	8	73	16	25
2022	CO-02	42	5	15	12	0	12	14	64	16	15
2020	CO	41	18	14	9	9	9	0	65	20	22
2020	CO-02	29	21	21	7	14	7	0	54	23	14
2019	CO	43	17	17	17	4	0	0	61	22	23
2019	CO-02	33	17	17	25	8	0	0	50	33	12
2018	CO	16	53	0	5	11	11	5	81	19	19
2018	CO-02	7	50	0	7	14	14	7	73	27	14

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	23	42	16	4	3	8	4	74	8	25
2022	CO-02	13	32	29	7	6	7	6	52	15	15
2020	CO	50	23	9	9	9	0	0	73	18	22
2020	CO-02	43	21	7	14	14	0	0	64	29	14
2019	CO	39	22	13	17	4	4	0	64	23	23
2019	CO-02	33	17	17	25	8	0	0	50	33	12
2018	CO	25	25	20	20	5	0	5	53	26	20
2018	CO-02	20	13	27	27	7	0	7	36	36	15

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	39	32	17	8	0	4	74	9	25
2022	CO-02	26	30	23	15	0	6	60	16	15
2020	CO	50	14	18	9	5	5	67	14	22
2020	CO-02	36	14	21	14	7	7	54	23	14
2019	CO	43	22	17	13	4	0	65	17	23
2019	CO-02	25	25	25	17	8	0	50	25	12
2018	CO	40	20	30	5	5	0	60	10	20
2018	CO-02	33	13	40	7	7	0	47	13	15

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	47	11	12	10	0	16	4	72	13	25
2022	CO-02	34	7	21	19	0	13	6	51	23	15
2020	CO	45	14	9	14	14	5	0	62	29	22
2020	CO-02	29	14	14	14	21	7	0	46	38	14
2019	CO	22	26	22	9	9	13	0	55	20	23
2019	CO-02	8	17	33	17	17	8	0	27	36	12
2018	CO	5	35	25	0	15	10	10	50	19	20
2018	CO-02	0	33	33	0	20	7	7	38	23	15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	49	35	4	8	5	84	13	25
2022	CO-02	32	47	6	6	8	79	15	15
2020	CO	45	45	0	5	5	91	9	22
2020	CO-02	36	57	0	7	0	93	7	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	75	7	9	0	4	5	87	4	25
2022	CO-02	73	12	8	0	6	0	85	6	15
2020	CO	41	36	9	9	5	0	77	14	22
2020	CO-02	43	36	7	14	0	0	79	14	14
2019	CO	52	35	4	9	0	0	87	9	23
2019	CO-02	42	50	0	8	0	0	92	8	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	57	26	8	0	4	5	88	4	25
2022	CO-02	47	40	6	0	6	0	87	6	15
2020	CO	59	27	9	5	0	0	86	5	22
2020	CO-02	50	36	14	0	0	0	86	0	14
2019	CO	61	35	4	0	0	0	96	0	23
2019	CO-02	50	50	0	0	0	0	100	0	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	89	5	7	0	93	0	25
2022	CO-02	80	8	12	0	88	0	15
2020	CO	86	9	0	5	95	5	22
2020	CO-02	79	14	0	7	93	7	14

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	90	7	0	3	0	97	3	25
2022	CO-02	83	12	0	5	0	95	5	15
2019	CO	78	13	4	0	4	95	0	23
2019	CO-02	67	17	8	0	8	91	0	12

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	41	31	19	0	0	4	5	79	0	25
2022	CO-02	36	41	17	0	0	6	0	82	0	15
2020	CO	55	18	14	0	5	9	0	80	5	22
2020	CO-02	36	29	21	0	0	14	0	75	0	14
2019	CO	52	26	9	9	0	4	0	82	9	23
2019	CO-02	25	50	0	17	0	8	0	82	18	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	41	0	8	6	0	33	12	74	11	25
2020	CO	36	5	9	5	14	23	9	60	27	22
2020	CO-02	21	7	14	0	21	29	7	44	33	14
2019	CO	35	9	17	9	4	22	4	59	18	23
2019	CO-02	25	0	33	8	8	25	0	33	22	12
2018	CO	20	20	10	10	10	20	10	57	29	20
2018	CO-02	13	13	13	13	13	20	13	40	40	15

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	47	18	12	3	0	16	4	81	4	25
2022	CO-02	35	18	22	6	0	12	6	66	7	15
2020	CO	41	14	5	23	5	14	0	63	32	22
2020	CO-02	21	21	7	29	7	14	0	50	42	14
2019	CO	48	4	13	9	4	22	0	67	17	23
2019	CO-02	33	0	17	17	8	25	0	44	33	12
2018	CO	25	20	25	5	10	15	0	53	18	20
2018	CO-02	13	20	33	7	13	13	0	38	23	15

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	32	4	15	0	0	40	8	71	0	25
2020	CO	45	0	9	9	9	18	9	63	25	22
2020	CO-02	29	0	7	14	14	29	7	44	44	14
2019	CO	35	13	17	4	9	17	4	61	17	23
2019	CO-02	25	17	25	0	17	17	0	50	20	12
2018	CO	20	10	25	0	5	30	10	50	8	20
2018	CO-02	13	7	33	0	7	27	13	33	11	15

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	41	24	16	0	0	15	4	80	0	25
2020	CO	50	14	5	9	9	14	0	74	21	22
2020	CO-02	36	7	7	14	14	21	0	55	36	14
2019	CO	52	4	22	0	9	13	0	65	10	23
2019	CO-02	42	0	25	0	17	17	0	50	20	12
2018	CO	20	15	30	0	5	25	5	50	7	20
2018	CO-02	13	7	40	0	7	27	7	30	10	15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	16	84	25
2022	CO-02	18	82	15
2020	CO	5	95	22
2020	CO-02	7	93	14
2019	CO	9	91	23
2019	CO-02	17	83	12

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	47	30	4	8	3	4	4	84	12	25
2022	CO-02	33	27	7	14	6	7	6	69	22	15
2020	CO	45	32	5	5	5	9	0	85	10	22
2020	CO-02	29	43	7	7	7	7	0	77	15	14

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	CO	80	16	4	0	0	20
2022	CO-02	94	6	0	0	0	15

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	100	0	25
2022	CO-02	100	0	15

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	74	26	25
2022	CO-02	74	26	15

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	53	47	25
2022	CO-02	46	54	15

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	66	34	25
2022	CO-02	60	40	15

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	28	72	25
2022	CO-02	20	80	15

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	21	79	25
2022	CO-02	12	88	15

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	8	92	25
2022	CO-02	0	100	15

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	25	75	25
2022	CO-02	21	79	15

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	17	83	25
2022	CO-02	17	83	15

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	22	78	25
2022	CO-02	22	78	15

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	4	96	25
2022	CO-02	7	93	15

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	0	100	25
2022	CO-02	0	100	15

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	CO	21	79	25
2022	CO-02	26	74	15

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	81	19	0	0	0	0	0	100	0	25
2022	CO-02	93	7	0	0	0	0	0	100	0	15

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	8	14	13	5	52	0	8	62	24	25
2022	CO-02	6	13	7	8	59	0	6	72	20	15

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	12	18	10	5	44	7	4	55	34	25
2022	CO-02	12	15	7	8	45	12	0	61	31	15

Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	72	25	4	0	0	96	0	25
2022	CO-02	58	36	6	0	0	94	0	15
2020	CO	55	32	0	9	5	90	10	22
2020	CO-02	43	36	0	14	7	85	15	14

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	0	6	0	21	53	10	11	92	8	25
2022	CO-02	0	11	0	29	48	0	12	88	12	15

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	35	41	13	4	4	3	78	8	25
2022	CO-02	19	38	24	7	6	6	60	15	15
2020	CO	27	18	14	32	5	5	48	38	22
2020	CO-02	21	14	14	36	7	7	38	46	14
2019	CO	35	17	26	17	4	0	52	22	23
2019	CO-02	33	17	25	17	8	0	50	25	12
2018	CO	25	20	30	15	5	5	47	21	20
2018	CO-02	20	13	40	13	7	7	36	21	15

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	CO	16	28	35	17	4	25
2022	CO-02	12	19	37	24	7	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	72	20	5	4	0	92	4	25
2022	CO-02	58	36	0	6	0	94	6	15
2020	CO	50	18	9	5	18	68	23	22
2020	CO-02	43	21	7	7	21	64	29	14

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	61	20	16	0	0	4	83	0	25
2022	CO-02	38	35	20	0	0	6	78	0	15
2020	CO	36	18	9	9	27	0	55	36	22
2020	CO-02	29	21	14	7	29	0	50	36	14

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	43	39	0	14	4	0	82	18	25
2022	CO-02	13	55	0	26	6	0	68	32	15
2020	CO	32	32	18	5	14	0	64	18	22
2020	CO-02	21	36	21	0	21	0	57	21	14
2019	CO	43	26	13	13	4	0	70	17	23
2019	CO-02	33	33	8	17	8	0	67	25	12
2018	CO	20	40	15	10	10	5	63	21	20
2018	CO-02	20	27	20	13	13	7	50	29	15

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	32	29	17	7	5	10	68	13	25
2022	CO-02	27	34	6	6	8	18	75	17	15
2020	CO	36	41	14	0	9	0	77	9	22
2020	CO-02	36	43	7	0	14	0	79	14	14
2019	CO	26	13	30	17	13	0	39	30	23
2019	CO-02	33	8	33	8	17	0	42	25	12
2018	CO	25	35	20	5	15	0	60	20	20
2018	CO-02	27	47	13	0	13	0	73	13	15

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	12	26	28	18	16	38	34	25
2022	CO-02	5	21	33	19	22	26	41	15
2020	CO	9	18	23	32	18	27	50	22
2020	CO-02	14	14	29	21	21	29	43	14
2019	CO	4	43	35	13	4	48	17	23
2019	CO-02	8	33	33	17	8	42	25	12
2018	CO	15	20	35	15	15	35	30	20
2018	CO-02	7	27	33	13	20	33	33	15

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	15	31	15	15	25	46	40	25
2022	CO-02	11	41	6	6	35	52	41	15
2020	CO	0	41	23	27	9	41	36	22
2020	CO-02	0	36	21	29	14	36	43	14
2019	CO	13	43	30	9	4	57	13	23
2019	CO-02	17	25	42	8	8	42	17	12
2018	CO	15	25	30	20	10	40	30	20
2018	CO-02	7	33	27	20	13	40	33	15

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	21	32	20	11	16	0	53	27	25
2022	CO-02	14	31	20	6	28	0	45	34	15
2020	CO	14	24	19	24	19	0	38	43	21
2020	CO-02	14	21	14	29	21	0	36	50	14
2019	CO	23	41	14	9	9	5	67	19	22
2019	CO-02	9	55	9	9	18	0	64	27	11
2018	CO	5	30	20	20	25	0	35	45	20
2018	CO-02	0	33	27	7	33	0	33	40	15

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	39	34	4	15	8	0	73	23	25
2022	CO-02	38	29	6	12	15	0	67	27	15
2020	CO	24	33	14	14	14	0	57	29	21
2020	CO-02	31	38	8	8	15	0	69	23	13
2019	CO	43	30	9	9	0	9	81	10	23
2019	CO-02	42	25	8	17	0	8	73	18	12
2018	CO	35	30	30	5	0	0	65	5	20
2018	CO-02	27	33	40	0	0	0	60	0	15

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	37	26	11	10	16	63	26	25
2022	CO-02	31	22	20	13	14	54	27	15
2020	CO	32	14	32	9	14	45	23	22
2020	CO-02	36	21	29	0	14	57	14	14
2019	CO	30	22	35	13	0	52	13	23
2019	CO-02	25	17	50	8	0	42	8	12
2018	CO	20	15	65	0	0	35	0	20
2018	CO-02	20	13	67	0	0	33	0	15

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	20	46	15	14	4	66	18	25
2022	CO-02	12	37	28	16	7	49	23	15
2020	CO	68	9	14	0	9	77	9	22
2020	CO-02	64	7	14	0	14	71	14	14
2019	CO	57	26	13	0	4	83	4	23
2019	CO-02	50	25	17	0	8	75	8	12
2018	CO	30	35	30	5	0	65	5	20
2018	CO-02	27	27	40	7	0	53	7	15

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	35	38	14	9	4	0	73	13	25
2022	CO-02	32	38	6	16	7	0	71	23	15
2020	CO	36	27	9	18	5	5	67	24	22
2020	CO-02	21	36	14	21	0	7	62	23	14
2019	CO	48	35	13	0	4	0	83	4	23
2019	CO-02	33	42	17	0	8	0	75	8	12
2018	CO	20	50	15	10	5	0	70	15	20
2018	CO-02	20	40	20	13	7	0	60	20	15

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	35	30	14	7	14	65	21	25
2022	CO-02	26	40	6	13	15	66	28	15
2020	CO	41	27	23	5	5	68	9	22
2020	CO-02	29	36	29	0	7	64	7	14
2019	CO	52	22	17	4	4	74	9	23
2019	CO-02	58	25	0	8	8	83	17	12
2018	CO	40	25	20	10	5	65	15	20
2018	CO-02	33	20	27	13	7	53	20	15

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	38	24	12	14	8	4	64	23	25
2022	CO-02	20	29	13	16	15	7	53	33	15
2020	CO	68	9	5	9	9	0	77	18	22
2020	CO-02	57	14	7	7	14	0	71	21	14
2019	CO	48	35	4	9	4	0	83	13	23
2019	CO-02	33	33	8	17	8	0	67	25	12

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	46	32	18	4	0	0	78	4	25
2022	CO-02	51	26	22	0	0	0	78	0	15
2020	CO	45	23	9	9	9	5	71	19	22
2020	CO-02	43	21	7	14	7	7	69	23	14

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	29	37	8	18	8	0	66	26	25
2022	CO-02	38	27	14	7	15	0	65	21	15
2020	CO	27	36	18	5	9	5	67	14	22
2020	CO-02	36	36	14	0	7	7	77	8	14
2019	CO	39	30	22	4	4	0	70	9	23
2019	CO-02	50	8	25	8	8	0	58	17	12
2018	CO	35	20	30	0	15	0	55	15	20
2018	CO-02	40	13	27	0	20	0	53	20	15

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	65	14	11	0	4	5	84	4	25
2022	CO-02	68	12	14	0	6	0	80	6	15
2020	CO	64	18	9	9	0	0	82	9	22
2020	CO-02	71	21	7	0	0	0	93	0	14
2019	CO	64	23	14	0	0	0	86	0	22
2019	CO-02	55	27	18	0	0	0	82	0	11
2018	CO	65	20	0	5	5	5	89	11	20
2018	CO-02	60	27	0	0	7	7	93	7	15

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	64	28	4	5	92	5	25
2022	CO-02	53	32	7	8	85	8	15
2020	CO	36	45	14	5	82	5	22
2020	CO-02	43	43	14	0	86	0	14

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	86	4	0	3	7	97	3	25
2022	CO-02	75	6	0	6	13	93	7	15
2020	CO	82	5	5	0	9	95	5	22
2020	CO-02	79	0	7	0	14	92	8	14
2019	CO	87	9	0	0	4	100	0	23
2019	CO-02	83	17	0	0	0	100	0	12
2018	CO	85	5	0	5	5	95	5	20
2018	CO-02	80	7	0	7	7	93	7	15

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	79	4	3	3	0	0	10	93	4	25
2022	CO-02	70	0	6	6	0	0	18	86	7	15
2020	CO	73	5	5	9	5	0	5	81	14	22
2020	CO-02	64	7	0	14	7	0	7	77	23	14
2019	CO	70	17	0	0	9	4	0	91	9	23
2019	CO-02	58	17	0	0	17	8	0	82	18	12
2018	CO	65	15	5	5	10	0	0	80	15	20
2018	CO-02	60	20	7	7	7	0	0	80	13	15

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	68	4	21	0	0	7	77	0	25
2022	CO-02	52	6	28	0	0	13	67	0	15
2020	CO	73	0	14	9	0	5	76	10	22
2020	CO-02	64	0	21	7	0	7	69	8	14
2019	CO	57	35	9	0	0	0	91	0	23
2019	CO-02	42	42	17	0	0	0	83	0	12
2018	CO	50	20	10	5	15	0	70	20	20
2018	CO-02	40	20	13	7	20	0	60	27	15

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	73	11	8	0	0	7	92	0	25
2022	CO-02	53	20	14	0	0	13	84	0	15
2020	CO	68	9	5	9	5	5	81	14	22
2020	CO-02	57	14	7	7	7	7	77	15	14
2019	CO	57	30	0	4	9	0	87	13	23
2019	CO-02	58	25	0	0	17	0	83	17	12
2018	CO	45	25	10	10	10	0	70	20	20
2018	CO-02	40	27	7	13	13	0	67	27	15

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	74	4	0	0	3	19	96	4	25
2022	CO-02	60	0	0	0	6	35	91	9	15
2020	CO	64	0	14	0	0	23	82	0	22
2020	CO-02	57	0	7	0	0	36	89	0	14
2019	CO	70	4	13	0	0	13	85	0	23
2019	CO-02	75	0	8	0	0	17	90	0	12
2018	CO	60	5	10	5	0	20	81	6	20
2018	CO-02	60	7	7	7	0	20	83	8	15

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	71	15	11	0	3	88	0	25
2022	CO-02	54	20	20	0	6	78	0	15
2020	CO	59	32	0	5	5	95	5	22
2020	CO-02	57	29	0	7	7	92	8	14
2019	CO	70	22	9	0	0	91	0	23
2019	CO-02	58	33	8	0	0	92	0	12
2018	CO	60	25	0	5	10	94	6	20
2018	CO-02	60	27	0	7	7	93	7	15

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	66	9	9	5	11	84	5	25
2022	CO-02	67	6	7	0	19	91	0	15
2020	CO	77	18	0	0	5	100	0	22
2020	CO-02	86	7	0	0	7	100	0	14
2019	CO	83	13	4	0	0	96	0	23
2019	CO-02	67	25	8	0	0	92	0	12
2018	CO	75	5	15	0	5	84	0	20
2018	CO-02	73	7	20	0	0	80	0	15

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	61	9	16	4	4	7	75	8	25
2022	CO-02	59	8	6	7	7	12	77	16	15
2020	CO	68	23	0	0	5	5	95	5	22
2020	CO-02	64	29	0	0	0	7	100	0	14
2019	CO	61	22	17	0	0	0	83	0	23
2019	CO-02	50	25	25	0	0	0	75	0	12
2018	CO	45	40	10	5	0	0	85	5	20
2018	CO-02	47	40	7	7	0	0	87	7	15

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	4	43	30	12	10	47	23	25
2022	CO-02	0	34	32	22	12	34	34	15
2020	CO	14	32	27	14	14	45	27	22
2020	CO-02	14	43	14	14	14	57	29	14
2019	CO	22	39	26	13	0	61	13	23
2019	CO-02	8	33	42	17	0	42	17	12
2018	CO	0	26	63	11	0	26	11	19
2018	CO-02	0	14	71	14	0	14	14	14

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	10	12	49	13	16	28	23	25
2022	CO-02	12	14	48	13	13	26	26	15
2020	CO	18	18	32	32	0	32	36	22
2020	CO-02	21	7	36	36	0	36	29	14
2019	CO	4	9	30	43	13	57	13	23
2019	CO-02	8	8	42	25	17	42	17	12
2018	CO	0	20	45	30	5	35	20	20
2018	CO-02	0	27	33	33	7	40	27	15

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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2022	CO	16	70	13	25
2022	CO-02	20	67	14	15
2020	CO	18	55	27	22
2020	CO-02	14	50	36	14

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	CO	49	19	9	0	0	4	19	88	0	25
2022	CO-02	48	12	7	0	0	7	25	89	0	15
2020	CO	32	14	14	14	5	5	18	59	24	22
2020	CO-02	29	7	14	14	7	7	21	50	30	14
2019	CO	43	13	13	13	13	0	4	59	27	23
2019	CO-02	42	25	8	8	17	0	0	67	25	12
2018	CO	60	0	10	10	10	0	10	67	22	20
2018	CO-02	67	0	13	0	7	0	13	77	8	15

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CO

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 38. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 52. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees