2022 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 36 9 9 2 0 0 80 11 210
2022 Does not provide services to public 43 36 14 4 3 0 0 79 7 460
2020 Provides services to public 38 43 9 9 2 0 0 80 10 199
2020 Does not provide services to public 39 42 12 4 3 0 0 81 7 506
2019 Provides services to public 45 39 6 6 3 0 0 85 9 237
2019 Does not provide services to public 43 38 12 5 2 0 0 81 7 586
2018 Provides services to public 41 39 11 7 2 0 0 80 9 189
2018 Does not provide services to public 41 41 10 5 2 0 0 83 7 456

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 39 15 6 8 0 0 71 14 205
2022 Does not provide services to public 40 36 12 7 5 0 0 76 12 460
2020 Provides services to public 29 41 13 11 6 0 0 70 17 199
2020 Does not provide services to public 41 34 12 8 5 0 0 75 13 504
2019 Provides services to public 37 38 10 8 8 0 0 74 16 237
2019 Does not provide services to public 39 37 13 7 3 0 0 76 11 587
2018 Provides services to public 27 42 13 11 8 0 0 69 18 190
2018 Does not provide services to public 35 41 12 6 5 0 0 77 11 458

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 37 7 1 1 0 0 90 3 205
2022 Does not provide services to public 54 33 9 2 2 0 0 87 4 460
2020 Provides services to public 55 38 5 2 0 0 0 93 2 195
2020 Does not provide services to public 52 35 10 3 1 0 0 86 4 502
2019 Provides services to public 59 32 7 2 0 1 0 91 2 233
2019 Does not provide services to public 54 33 11 2 1 0 0 86 3 586
2018 Provides services to public 63 29 4 4 0 0 0 92 4 188
2018 Does not provide services to public 53 34 11 2 1 0 0 87 3 458

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 37 13 3 2 0 0 82 5 205
2022 Does not provide services to public 49 34 10 3 3 1 0 84 6 460
2020 Provides services to public 45 40 10 4 1 0 0 85 5 199
2020 Does not provide services to public 48 36 10 4 1 0 0 84 6 505
2019 Provides services to public 46 39 9 4 2 1 0 86 5 236
2019 Does not provide services to public 47 38 9 5 1 0 0 85 6 586
2018 Provides services to public 46 39 7 7 1 0 0 86 8 190
2018 Does not provide services to public 46 39 10 2 2 0 0 86 4 459

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 30 15 8 6 0 0 70 15 210
2022 Does not provide services to public 42 29 14 9 5 0 0 71 14 460
2020 Provides services to public 36 34 14 12 5 0 0 70 17 199
2020 Does not provide services to public 37 34 17 8 4 0 0 71 12 504
2019 Provides services to public 45 34 9 7 5 0 0 79 12 236
2019 Does not provide services to public 45 34 14 3 4 1 0 79 7 587
2018 Provides services to public 35 40 16 6 3 0 0 75 9 188
2018 Does not provide services to public 42 31 18 6 3 1 0 73 9 458

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 37 11 13 5 0 0 71 17 210
2022 Does not provide services to public 41 33 13 8 5 0 0 74 13 460
2020 Provides services to public 35 37 11 14 4 0 0 72 17 198
2020 Does not provide services to public 35 38 14 9 4 0 0 74 13 503
2019 Provides services to public 45 35 7 9 5 0 0 80 13 236
2019 Does not provide services to public 42 37 13 4 3 1 0 80 7 582
2018 Provides services to public 35 41 11 8 3 0 1 77 11 189
2018 Does not provide services to public 43 34 15 5 2 0 0 77 7 457

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 29 16 10 4 3 0 69 14 210
2022 Does not provide services to public 39 27 15 8 6 4 1 70 14 460
2020 Provides services to public 42 25 17 9 5 2 0 68 14 199
2020 Does not provide services to public 43 29 12 8 5 3 1 74 13 505
2019 Provides services to public 45 27 11 7 7 3 1 75 14 236
2019 Does not provide services to public 43 26 15 6 5 4 1 72 12 586
2018 Provides services to public 41 26 18 7 4 3 1 70 12 190
2018 Does not provide services to public 42 29 15 6 5 3 0 73 11 463
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 30 12 6 2 0 8 79 8 210
2022 Does not provide services to public 50 27 10 3 1 1 7 84 5 460
2020 Provides services to public 39 30 14 8 4 0 5 73 12 199
2020 Does not provide services to public 54 24 11 4 1 1 4 82 6 505
2019 Provides services to public 42 29 13 3 5 1 7 77 8 235
2019 Does not provide services to public 51 25 11 3 3 2 5 82 7 584

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 32 7 5 3 0 1 84 8 205
2022 Does not provide services to public 56 28 7 4 2 1 1 86 6 460
2020 Provides services to public 46 32 13 6 2 0 1 78 9 198
2020 Does not provide services to public 56 31 5 4 3 1 1 88 7 504
2019 Provides services to public 48 28 9 10 4 0 0 77 14 237
2019 Does not provide services to public 52 29 9 5 3 0 1 82 9 585
2018 Provides services to public 48 27 10 9 5 1 0 75 15 188
2018 Does not provide services to public 50 32 9 6 2 0 0 83 8 461

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 31 7 6 3 0 0 84 9 210
2022 Does not provide services to public 61 23 7 4 3 0 1 85 8 460
2020 Provides services to public 56 27 10 5 3 0 0 82 8 198
2020 Does not provide services to public 60 25 8 4 2 0 0 86 6 506
2019 Provides services to public 50 26 11 9 3 0 0 76 12 235
2019 Does not provide services to public 56 29 7 4 4 0 0 85 8 583
2018 Provides services to public 52 24 11 9 4 0 0 76 13 189
2018 Does not provide services to public 53 31 8 5 2 0 0 84 7 463

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 31 14 5 8 11 1 69 15 210
2022 Does not provide services to public 34 31 16 5 4 9 0 72 11 460
2020 Provides services to public 23 37 16 7 4 13 0 70 12 199
2020 Does not provide services to public 31 36 15 6 5 7 0 72 12 503
2019 Provides services to public 30 40 13 7 3 8 0 75 11 235
2019 Does not provide services to public 31 32 16 7 3 11 0 71 11 581
2018 Provides services to public 33 33 15 7 6 6 0 70 14 188
2018 Does not provide services to public 25 37 17 8 4 9 0 69 13 463

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 31 18 14 11 3 1 55 26 205
2022 Does not provide services to public 28 29 19 12 9 3 0 58 22 460
2020 Provides services to public 17 36 23 15 7 2 0 54 23 199
2020 Does not provide services to public 23 38 17 13 6 2 0 62 20 505
2019 Provides services to public 26 37 19 9 5 3 1 65 15 236
2019 Does not provide services to public 28 38 18 8 4 5 0 69 13 582
2018 Provides services to public 30 36 14 11 7 2 0 67 19 187
2018 Does not provide services to public 26 39 16 10 5 3 0 67 16 459

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 25 18 19 13 6 1 46 34 210
2022 Does not provide services to public 20 25 22 15 10 7 0 49 27 460
2020 Provides services to public 13 29 27 18 8 5 0 44 28 199
2020 Does not provide services to public 18 30 21 19 7 4 0 51 27 502
2019 Provides services to public 17 36 23 10 5 8 1 58 16 234
2019 Does not provide services to public 21 33 22 10 5 9 0 59 16 582
2018 Provides services to public 16 36 20 13 9 6 0 56 23 187
2018 Does not provide services to public 18 36 21 13 5 7 0 57 20 460

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 29 14 18 14 4 1 52 34 210
2022 Does not provide services to public 23 32 18 13 10 4 0 57 24 460
2020 Provides services to public 16 36 19 16 11 2 0 53 28 199
2020 Does not provide services to public 22 41 15 13 7 2 0 64 21 506
2019 Provides services to public 21 36 16 15 8 4 1 59 24 236
2019 Does not provide services to public 20 38 19 12 6 4 0 61 19 582
2018 Provides services to public 21 35 19 12 12 1 0 57 24 187
2018 Does not provide services to public 19 36 21 12 8 3 0 57 21 463
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 38 14 10 8 0 1 67 18 210
2022 Does not provide services to public 37 33 17 7 6 0 0 71 13 460
2020 Provides services to public 30 36 13 15 5 0 0 67 20 198
2020 Does not provide services to public 40 36 12 9 4 0 0 75 12 506
2019 Provides services to public 29 44 11 7 9 0 0 73 16 237
2019 Does not provide services to public 37 38 13 7 4 1 0 75 11 587
2018 Provides services to public 28 38 15 14 6 0 0 65 20 190
2018 Does not provide services to public 35 35 14 9 6 1 0 70 15 459

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 42 7 8 2 0 0 83 10 205
2022 Does not provide services to public 42 38 10 6 3 0 0 80 9 460
2020 Provides services to public 36 41 11 10 1 0 0 77 12 198
2020 Does not provide services to public 40 43 9 6 2 0 0 83 8 505
2019 Provides services to public 37 43 6 10 2 0 0 81 12 234
2019 Does not provide services to public 40 41 11 7 2 0 0 81 8 586
2018 Provides services to public 35 43 12 7 4 0 0 78 10 190
2018 Does not provide services to public 37 43 11 5 3 0 0 80 9 459

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 31 9 9 4 1 1 77 14 210
2022 Does not provide services to public 48 30 12 5 2 1 1 79 8 460
2020 Provides services to public 46 33 10 7 2 1 0 80 10 199
2020 Does not provide services to public 50 31 10 5 3 0 1 82 8 505
2019 Provides services to public 40 36 13 6 3 0 1 77 10 235
2019 Does not provide services to public 45 31 13 5 5 1 1 77 10 586
2018 Provides services to public 45 32 14 6 3 0 0 77 9 189
2018 Does not provide services to public 42 38 11 6 3 1 0 81 9 462

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 42 7 15 2 0 0 76 17 210
2022 Does not provide services to public 39 39 10 9 3 0 0 78 11 460
2020 Provides services to public 27 45 10 13 2 0 2 74 16 199
2020 Does not provide services to public 38 38 14 7 2 0 1 77 9 503
2019 Provides services to public 32 42 11 12 3 0 0 74 15 235
2019 Does not provide services to public 35 44 10 9 2 0 0 79 11 587
2018 Provides services to public 30 47 11 11 2 0 0 77 12 188
2018 Does not provide services to public 30 51 11 6 2 0 0 81 8 461

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 29 9 6 3 2 1 81 10 210
2022 Does not provide services to public 54 24 9 5 3 3 2 83 7 460
2020 Provides services to public 46 30 12 5 4 3 0 79 9 198
2020 Does not provide services to public 57 25 9 4 3 2 1 84 7 506

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 36 14 14 11 1 0 60 26 205
2022 Does not provide services to public 25 35 15 13 9 3 0 62 23 460
2020 Provides services to public 18 33 17 21 8 2 0 52 30 197
2020 Does not provide services to public 19 35 22 14 8 2 0 55 23 504
2019 Provides services to public 26 36 17 10 7 4 0 64 18 235
2019 Does not provide services to public 27 37 15 11 6 5 0 66 18 587
2018 Provides services to public 21 39 18 12 10 1 0 60 22 189
2018 Does not provide services to public 22 40 19 9 6 4 0 65 16 459

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 23 10 3 4 1 8 81 8 210
2022 Does not provide services to public 52 21 11 5 3 2 7 79 9 460
2020 Provides services to public 47 24 12 8 4 0 6 75 13 199
2020 Does not provide services to public 57 21 9 5 3 1 5 82 8 506
2019 Provides services to public 57 21 9 4 2 1 6 84 7 237
2019 Does not provide services to public 60 20 8 4 3 1 4 84 8 588

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 21 16 8 5 3 6 68 14 210
2022 Does not provide services to public 50 20 10 5 6 3 5 77 12 460
2020 Provides services to public 44 23 16 7 4 1 5 71 12 198
2020 Does not provide services to public 49 22 14 6 3 2 4 75 10 506
2019 Provides services to public 53 22 13 3 4 2 4 79 7 237
2019 Does not provide services to public 56 21 11 5 2 2 4 82 7 587

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 11 4 0 1 5 8 93 2 210
2022 Does not provide services to public 77 7 3 1 3 4 6 93 4 460
2020 Provides services to public 78 8 2 2 2 3 5 93 4 199
2020 Does not provide services to public 79 7 3 1 1 3 6 94 3 504
2019 Provides services to public 82 4 2 2 3 3 5 93 5 236
2019 Does not provide services to public 79 7 3 1 2 3 5 93 3 582

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 11 4 2 0 3 12 93 2 210
2022 Does not provide services to public 77 6 2 0 2 3 10 96 2 460
2020 Provides services to public 76 9 4 0 0 2 9 95 1 199
2020 Does not provide services to public 74 10 3 1 1 2 9 94 3 506
2019 Provides services to public 78 7 1 1 2 1 9 95 3 234
2019 Does not provide services to public 81 5 2 1 0 1 9 97 1 584

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 32 11 17 14 2 4 56 33 210
2022 Does not provide services to public 22 34 13 14 12 3 2 59 28 460
2020 Provides services to public 10 26 23 22 16 1 2 36 40 199
2020 Does not provide services to public 10 30 18 20 18 3 1 42 39 505
2019 Provides services to public 18 32 17 13 12 3 5 54 28 236
2019 Does not provide services to public 21 27 16 16 14 3 3 51 31 588
2018 Provides services to public 17 29 18 15 19 0 1 47 34 190
2018 Does not provide services to public 15 30 18 20 14 2 2 47 35 459

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 38 16 9 9 0 1 65 18 205
2022 Does not provide services to public 35 37 14 7 5 1 1 73 12 460
2020 Provides services to public 24 45 15 10 5 0 0 69 16 199
2020 Does not provide services to public 38 36 15 8 4 0 0 74 12 504
2019 Provides services to public 31 38 12 12 7 0 0 69 19 236
2019 Does not provide services to public 38 37 12 7 4 0 1 76 11 587
2018 Provides services to public 25 45 10 13 7 0 0 70 20 189
2018 Does not provide services to public 34 42 14 6 4 0 0 76 10 457

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 38 14 8 6 0 1 72 14 205
2022 Does not provide services to public 42 32 14 7 3 1 1 75 11 460
2020 Provides services to public 29 40 14 14 3 0 0 69 17 199
2020 Does not provide services to public 42 35 14 6 4 0 0 77 9 504
2019 Provides services to public 36 35 13 7 9 0 1 71 16 236
2019 Does not provide services to public 42 35 15 5 3 0 0 78 8 587
2018 Provides services to public 35 35 15 9 6 0 0 69 15 188
2018 Does not provide services to public 38 38 15 5 4 0 0 76 9 456

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 41 11 10 5 1 0 74 15 205
2022 Does not provide services to public 39 36 12 8 3 1 0 76 11 460
2020 Provides services to public 26 45 14 11 4 0 0 71 15 199
2020 Does not provide services to public 35 44 13 6 2 0 0 79 8 498
2019 Provides services to public 31 43 12 11 3 0 0 74 14 235
2019 Does not provide services to public 38 42 10 7 1 0 1 81 8 585
2018 Provides services to public 31 43 16 7 4 0 0 73 11 189
2018 Does not provide services to public 33 46 12 6 2 0 0 79 9 454

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 44 20 11 4 2 0 64 16 210
2022 Does not provide services to public 27 39 19 7 5 4 0 69 12 460
2020 Provides services to public 13 46 23 12 3 3 0 60 16 198
2020 Does not provide services to public 22 45 17 8 3 5 0 71 12 504
2019 Provides services to public 23 40 18 10 5 3 0 65 16 237
2019 Does not provide services to public 25 42 19 6 3 5 1 71 10 585
2018 Provides services to public 18 46 18 7 7 3 1 67 15 189
2018 Does not provide services to public 22 42 22 6 3 4 1 68 9 459

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 31 9 8 1 1 1 81 9 210
2022 Does not provide services to public 50 33 6 6 3 1 2 85 9 460
2020 Provides services to public 43 34 11 8 4 0 1 78 12 199
2020 Does not provide services to public 52 32 10 3 2 0 0 84 6 497
2019 Provides services to public 45 29 11 8 4 1 1 76 13 237
2019 Does not provide services to public 53 30 8 5 2 1 1 84 8 586
2018 Provides services to public 44 32 11 8 4 1 0 77 12 188
2018 Does not provide services to public 49 35 9 4 2 1 0 85 6 460

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 28 13 6 6 0 2 74 12 210
2022 Does not provide services to public 48 27 12 5 4 1 3 78 10 460
2020 Provides services to public 43 30 14 5 7 1 0 74 12 199
2020 Does not provide services to public 47 31 13 6 3 0 1 78 9 506
2019 Provides services to public 40 31 16 7 6 0 0 71 13 233
2019 Does not provide services to public 53 31 9 4 1 0 2 85 5 584
2018 Provides services to public 42 29 15 8 6 0 1 71 14 189
2018 Does not provide services to public 46 36 10 5 1 1 0 83 7 462

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 24 4 5 3 0 2 88 8 210
2022 Does not provide services to public 68 20 4 1 3 2 1 91 4 460

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 33 40 27 210
2022 Does not provide services to public 29 44 27 460
2020 Provides services to public 19 40 41 199
2020 Does not provide services to public 20 46 33 505
2019 Provides services to public 21 47 32 237
2019 Does not provide services to public 24 41 35 588
2018 Provides services to public 20 39 40 189
2018 Does not provide services to public 19 47 34 459

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 20 36 24 3 9 9 70
2022 Does not provide services to public 21 32 27 3 10 7 130
2020 Provides services to public 21 26 26 6 17 4 39
2020 Does not provide services to public 22 19 39 5 10 5 105
2019 Provides services to public 14 34 20 5 21 7 51
2019 Does not provide services to public 17 23 33 4 17 7 144
2018 Provides services to public 22 38 18 5 0 16 39
2018 Does not provide services to public 29 23 37 2 2 7 85
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 37 6 3 1 0 0 90 4 205
2022 Does not provide services to public 57 32 6 4 1 1 0 89 5 460
2020 Provides services to public 50 37 10 2 2 0 0 86 4 199
2020 Does not provide services to public 53 35 8 2 1 0 0 88 4 503
2019 Provides services to public 52 36 7 2 1 0 0 89 4 235
2019 Does not provide services to public 51 40 6 3 1 0 0 90 4 588
2018 Provides services to public 52 35 6 5 1 0 0 88 6 190
2018 Does not provide services to public 51 39 7 2 1 0 0 90 3 460

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 41 11 10 5 0 0 74 15 205
2022 Does not provide services to public 32 42 11 9 4 2 0 75 13 460
2020 Provides services to public 24 48 16 10 2 0 0 72 12 199
2020 Does not provide services to public 31 44 15 8 2 0 0 76 10 506
2019 Provides services to public 37 46 8 7 2 0 0 83 9 237
2019 Does not provide services to public 35 47 11 3 2 2 0 84 5 585
2018 Provides services to public 35 44 12 7 2 0 0 79 9 187
2018 Does not provide services to public 32 45 15 6 1 1 0 78 7 456

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 21 33 24 11 1 1 35 31 210
2022 Does not provide services to public 7 20 32 22 13 3 4 37 29 460
2020 Provides services to public 8 18 42 23 8 1 1 31 26 197
2020 Does not provide services to public 6 22 37 23 10 0 1 34 28 505
2019 Provides services to public 6 20 34 24 15 1 0 40 26 237
2019 Does not provide services to public 5 16 39 26 12 1 0 39 22 588
2018 Provides services to public 3 22 41 25 9 0 0 34 25 190
2018 Does not provide services to public 4 20 43 21 9 1 1 31 25 463

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 19 32 19 12 2 3 33 33 210
2022 Does not provide services to public 10 21 30 17 15 3 5 34 34 460
2020 Provides services to public 16 15 33 24 8 3 1 33 32 198
2020 Does not provide services to public 9 21 33 22 11 1 3 34 31 503
2019 Provides services to public 11 22 28 22 13 3 2 36 35 236
2019 Does not provide services to public 10 17 34 19 15 3 2 37 28 587
2018 Provides services to public 11 24 33 21 8 1 1 30 36 189
2018 Does not provide services to public 8 21 36 21 8 4 2 31 31 462

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 9 31 29 22 1 1 52 16 205
2022 Does not provide services to public 4 10 28 28 24 2 5 55 15 460
2020 Provides services to public 6 11 31 35 15 1 2 51 17 194
2020 Does not provide services to public 4 12 29 33 21 1 1 55 16 502
2019 Provides services to public 3 11 29 36 19 0 1 56 14 236
2019 Does not provide services to public 3 12 26 34 23 1 2 58 15 587
2018 Provides services to public 2 12 34 31 20 1 1 52 13 189
2018 Does not provide services to public 1 12 31 37 17 1 1 55 14 457

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 23 21 13 17 2 1 31 47 210
2022 Does not provide services to public 19 19 22 15 17 2 5 35 41 460
2020 Provides services to public 24 29 25 11 8 0 2 20 54 198
2020 Does not provide services to public 20 24 22 17 15 1 1 33 45 504
2019 Provides services to public 16 19 27 18 17 1 2 35 36 236
2019 Does not provide services to public 9 16 29 23 20 1 2 45 25 585
2018 Provides services to public 19 25 29 15 10 1 2 26 45 190
2018 Does not provide services to public 9 22 34 22 10 2 2 33 31 461

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 23 19 16 21 6 3 41 39 210
2022 Does not provide services to public 10 19 23 20 17 6 5 41 33 460
2020 Provides services to public 9 20 29 21 17 3 2 40 30 195
2020 Does not provide services to public 9 16 25 29 17 2 2 48 25 502
2019 Provides services to public 7 17 26 26 20 2 2 48 25 235
2019 Does not provide services to public 6 12 28 26 21 4 3 51 19 585
2018 Provides services to public 8 16 31 25 17 2 1 44 24 189
2018 Does not provide services to public 6 16 28 31 13 5 2 47 23 463

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 18 34 18 13 1 2 32 33 210
2022 Does not provide services to public 9 17 29 20 15 6 4 39 29 460
2020 Provides services to public 14 19 36 20 8 3 1 29 34 198
2020 Does not provide services to public 8 17 34 22 14 3 1 37 27 503
2019 Provides services to public 11 18 34 21 12 1 2 34 31 236
2019 Does not provide services to public 9 19 33 20 15 2 2 37 29 585
2018 Provides services to public 11 24 34 19 10 1 1 30 36 189
2018 Does not provide services to public 7 19 38 21 10 4 1 33 28 462

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 22 35 24 12 0 1 37 28 210
2022 Does not provide services to public 6 12 33 26 19 1 3 47 18 460
2020 Provides services to public 10 20 45 21 3 0 0 24 30 198
2020 Does not provide services to public 3 15 38 31 12 1 1 43 18 503
2019 Provides services to public 11 21 40 18 9 0 0 27 33 237
2019 Does not provide services to public 8 17 42 21 11 1 1 32 25 586

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 27 16 24 14 2 0 44 40 205
2022 Does not provide services to public 17 31 22 16 12 2 0 49 29 460
2020 Provides services to public 12 29 26 22 8 3 0 42 31 198
2020 Does not provide services to public 16 35 22 20 5 3 0 52 26 502
2019 Provides services to public 18 40 19 13 8 2 0 59 22 236
2019 Does not provide services to public 17 39 23 11 5 5 0 60 16 584

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 32 8 6 3 1 1 83 9 210
2022 Does not provide services to public 61 25 7 2 4 1 0 88 6 460
2020 Provides services to public 44 35 8 9 4 1 0 79 13 199
2020 Does not provide services to public 57 29 6 4 3 1 0 86 7 506
2019 Provides services to public 47 31 7 10 6 0 0 78 15 237
2019 Does not provide services to public 50 33 6 4 5 1 0 84 9 586
2018 Provides services to public 47 30 9 10 4 1 1 77 14 188
2018 Does not provide services to public 46 35 7 8 3 2 0 82 11 458

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 30 4 6 2 0 0 88 8 210
2022 Does not provide services to public 65 24 3 4 3 0 0 90 7 460
2020 Provides services to public 46 36 9 7 3 0 0 82 9 198
2020 Does not provide services to public 63 28 5 2 1 0 0 92 4 502
2019 Provides services to public 47 32 8 10 2 0 0 79 12 236
2019 Does not provide services to public 55 34 5 4 1 0 0 90 5 584
2018 Provides services to public 47 40 8 3 2 0 1 87 5 188
2018 Does not provide services to public 50 36 8 4 2 0 0 86 6 459

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 42 9 4 2 0 1 85 6 210
2022 Does not provide services to public 54 32 7 2 3 1 1 88 5 460
2020 Provides services to public 39 43 11 3 2 2 0 84 5 195
2020 Does not provide services to public 52 36 8 2 1 1 0 89 4 505
2019 Provides services to public 38 40 14 6 2 0 0 78 8 237
2019 Does not provide services to public 47 37 10 3 2 1 0 84 5 583
2018 Provides services to public 36 46 11 5 1 0 1 83 6 190
2018 Does not provide services to public 40 44 11 2 1 2 0 86 3 459

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 42 14 8 4 2 0 73 12 205
2022 Does not provide services to public 39 37 12 7 2 3 0 78 9 460
2020 Provides services to public 25 45 18 9 2 1 0 71 11 197
2020 Does not provide services to public 34 48 11 2 2 2 0 84 5 503
2019 Provides services to public 38 38 12 7 3 3 0 78 9 235
2019 Does not provide services to public 37 44 11 4 2 2 0 83 6 587
2018 Provides services to public 36 45 12 4 1 2 0 82 6 188
2018 Does not provide services to public 39 44 11 3 1 2 0 85 4 461

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 34 18 8 3 8 0 68 12 205
2022 Does not provide services to public 28 37 20 4 2 8 0 72 7 460
2020 Provides services to public 25 46 16 5 1 6 0 76 6 199
2020 Does not provide services to public 35 41 14 3 2 5 0 80 5 504
2019 Provides services to public 38 35 13 6 1 6 1 78 7 236
2019 Does not provide services to public 40 36 14 2 2 6 0 80 4 586
2018 Provides services to public 34 44 11 5 2 2 1 80 8 190
2018 Does not provide services to public 36 42 15 3 1 4 0 81 4 459

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 37 7 6 3 0 0 84 9 210
2022 Does not provide services to public 52 33 6 5 3 0 0 85 9 460
2020 Provides services to public 49 36 8 5 1 0 0 86 6 197
2020 Does not provide services to public 51 38 6 3 2 1 0 89 5 505
2019 Provides services to public 52 30 9 5 3 0 0 83 8 236
2019 Does not provide services to public 55 33 7 2 2 1 0 89 5 587
2018 Provides services to public 44 39 9 4 3 0 0 84 7 190
2018 Does not provide services to public 49 40 8 2 1 0 0 90 3 459

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 35 8 4 5 4 5 81 10 210
2022 Does not provide services to public 45 26 13 3 3 7 4 79 6 460

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 32 9 6 6 6 4 76 14 210
2022 Does not provide services to public 41 29 13 3 2 8 3 79 6 460

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 23 31 6 0 16 0 55 8 205
2022 Does not provide services to public 26 20 21 8 3 20 2 59 14 460
2020 Provides services to public 23 36 26 4 2 9 0 65 7 199
2020 Does not provide services to public 26 35 20 7 2 10 1 68 10 504

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 39 9 5 3 5 2 82 8 205
2022 Does not provide services to public 40 32 11 4 2 6 4 80 8 460
2020 Provides services to public 34 40 13 6 1 4 2 80 7 198
2020 Does not provide services to public 42 35 13 5 2 3 1 80 7 506

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 15 26 2 3 44 3 41 9 205
2022 Does not provide services to public 10 13 21 2 4 48 3 47 11 460

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 27 20 8 7 8 5 60 17 210
2022 Does not provide services to public 33 27 15 4 4 10 8 72 10 460
2020 Provides services to public 18 34 22 11 4 5 5 59 17 198
2020 Does not provide services to public 31 34 16 6 3 6 4 72 10 504
2019 Provides services to public 25 30 14 10 8 8 6 63 20 234
2019 Does not provide services to public 32 32 14 5 4 7 5 73 11 588
2018 Provides services to public 25 35 17 15 4 3 2 63 20 190
2018 Does not provide services to public 25 37 17 9 4 7 2 68 14 457

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 43 14 12 6 2 0 67 18 205
2022 Does not provide services to public 29 37 15 8 6 4 1 69 15 460
2020 Provides services to public 22 43 16 11 3 4 1 69 14 198
2020 Does not provide services to public 29 36 15 13 3 4 1 68 16 504
2019 Provides services to public 24 38 16 10 5 5 1 66 16 237
2019 Does not provide services to public 28 37 15 10 4 6 1 69 15 586
2018 Provides services to public 24 42 16 10 6 2 1 68 16 188
2018 Does not provide services to public 26 37 16 10 5 5 1 68 15 459

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 41 16 9 2 2 0 71 12 205
2022 Does not provide services to public 31 36 21 5 4 3 0 69 9 460
2020 Provides services to public 21 41 27 7 2 2 0 64 9 198
2020 Does not provide services to public 26 45 20 5 2 3 0 73 7 503
2019 Provides services to public 26 42 19 8 3 2 0 69 11 235
2019 Does not provide services to public 28 37 24 5 1 3 0 68 7 588
2018 Provides services to public 24 38 24 8 3 2 0 64 11 188
2018 Does not provide services to public 23 44 21 7 2 3 0 69 9 458

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 31 20 11 7 10 1 56 21 205
2022 Does not provide services to public 21 24 19 10 10 13 3 53 24 460
2020 Provides services to public 16 24 20 15 10 13 1 47 29 196
2020 Does not provide services to public 21 25 18 13 9 12 2 53 25 506
2019 Provides services to public 18 27 23 9 10 12 2 52 21 235
2019 Does not provide services to public 19 26 20 10 9 12 3 53 23 587
2018 Provides services to public 17 27 24 11 11 8 2 49 24 190
2018 Does not provide services to public 16 27 22 11 8 13 2 51 22 458

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 55 3 13 3 0 0 82 15 210
2022 Does not provide services to public 40 44 3 10 2 0 0 84 13 460
2020 Provides services to public 21 52 7 16 3 0 0 74 19 198
2020 Does not provide services to public 37 44 6 10 2 0 0 81 12 506

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 40 6 8 2 0 1 84 10 205
2022 Does not provide services to public 50 33 7 5 2 1 2 85 8 460
2020 Provides services to public 26 44 16 11 4 0 0 70 15 198
2020 Does not provide services to public 37 36 9 12 5 0 0 73 17 506
2019 Provides services to public 44 39 7 7 3 0 0 83 10 236
2019 Does not provide services to public 53 35 5 5 1 0 0 88 7 587

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 37 6 6 0 0 0 87 7 210
2022 Does not provide services to public 50 36 7 4 2 1 0 87 6 460
2020 Provides services to public 34 46 11 6 3 0 0 80 9 196
2020 Does not provide services to public 42 36 10 10 2 0 0 78 12 505
2019 Provides services to public 47 39 6 7 1 0 0 86 8 233
2019 Does not provide services to public 53 34 7 5 1 0 0 87 6 586

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 28 2 2 0 1 0 96 2 210
2022 Does not provide services to public 69 24 3 2 1 1 0 94 3 460
2020 Provides services to public 66 25 3 5 0 1 0 92 5 198
2020 Does not provide services to public 72 22 3 2 1 0 0 94 3 502

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 84 13 1 0 1 0 0 98 1 210
2022 Does not provide services to public 87 10 2 0 0 0 1 98 1 460
2019 Provides services to public 81 16 2 1 0 0 0 97 1 235
2019 Does not provide services to public 83 12 2 2 1 0 0 95 3 581

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 22 9 4 0 2 0 87 4 210
2022 Does not provide services to public 61 25 8 1 1 3 0 89 2 460
2020 Provides services to public 64 28 7 0 0 1 0 93 0 199
2020 Does not provide services to public 66 24 6 1 1 2 0 92 2 504
2019 Provides services to public 68 22 6 1 1 1 0 91 2 237
2019 Does not provide services to public 61 27 7 2 1 2 0 90 2 585

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 210
2022 Does not provide services to public 9 91 460
2020 Provides services to public 10 90 198
2020 Does not provide services to public 4 96 506
2019 Provides services to public 11 89 237
2019 Does not provide services to public 8 92 586
2018 Provides services to public 10 90 187
2018 Does not provide services to public 9 91 460

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 60 40 30
2022 Does not provide services to public 47 53 40
2020 Provides services to public 65 35 20
2020 Does not provide services to public 50 50 18
2019 Provides services to public 62 38 27
2019 Does not provide services to public 65 35 46
2018 Provides services to public 64 36 19
2018 Does not provide services to public 60 40 39

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 30
2022 Does not provide services to public 63 37 40
2020 Provides services to public 44 56 20
2020 Does not provide services to public 63 37 18
2019 Provides services to public 32 68 27
2019 Does not provide services to public 54 46 46
2018 Provides services to public 48 52 19
2018 Does not provide services to public 37 63 39

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 30
2022 Does not provide services to public 11 89 40

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 0 100 40
2020 Provides services to public 0 100 20
2020 Does not provide services to public 0 100 18
2019 Provides services to public 0 100 27
2019 Does not provide services to public 0 100 46
2018 Provides services to public 0 100 19
2018 Does not provide services to public 0 100 39

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 30
2022 Does not provide services to public 4 96 40
2020 Provides services to public 0 100 20
2020 Does not provide services to public 0 100 18

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 0 100 40

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 30
2022 Does not provide services to public 0 100 40

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 30
2022 Does not provide services to public 36 64 40
2020 Provides services to public 46 54 20
2020 Does not provide services to public 45 55 18
2019 Provides services to public 46 54 27
2019 Does not provide services to public 40 60 45
2018 Provides services to public 38 62 19
2018 Does not provide services to public 27 73 39

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 30
2022 Does not provide services to public 31 69 40
2020 Provides services to public 58 42 20
2020 Does not provide services to public 50 50 18
2019 Provides services to public 46 54 27
2019 Does not provide services to public 26 74 45
2018 Provides services to public 43 57 19
2018 Does not provide services to public 35 65 39

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 30
2022 Does not provide services to public 35 65 40
2020 Provides services to public 60 40 20
2020 Does not provide services to public 54 46 18
2019 Provides services to public 47 53 27
2019 Does not provide services to public 41 59 45
2018 Provides services to public 46 54 19
2018 Does not provide services to public 41 59 39

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 30
2022 Does not provide services to public 37 63 40
2020 Provides services to public 30 70 20
2020 Does not provide services to public 45 55 18
2019 Provides services to public 27 73 27
2019 Does not provide services to public 21 79 45
2018 Provides services to public 25 75 19
2018 Does not provide services to public 32 68 39

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 30
2022 Does not provide services to public 28 72 40
2019 Provides services to public 39 61 27
2019 Does not provide services to public 19 81 45
2018 Provides services to public 41 59 19
2018 Does not provide services to public 27 73 39

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 30
2022 Does not provide services to public 64 36 40
2020 Provides services to public 61 39 20
2020 Does not provide services to public 57 43 18
2019 Provides services to public 64 36 27
2019 Does not provide services to public 57 43 45
2018 Provides services to public 55 45 19
2018 Does not provide services to public 51 49 39

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 30
2022 Does not provide services to public 20 80 40
2020 Provides services to public 49 51 20
2020 Does not provide services to public 33 67 18
2019 Provides services to public 42 58 27
2019 Does not provide services to public 27 73 45
2018 Provides services to public 32 68 19
2018 Does not provide services to public 25 75 39

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 0 100 40
2020 Provides services to public 0 100 20
2020 Does not provide services to public 0 100 18
2019 Provides services to public 0 100 27
2019 Does not provide services to public 0 100 45
2018 Provides services to public 0 100 19
2018 Does not provide services to public 0 100 39

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 30
2022 Does not provide services to public 13 87 40

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 30
2022 Does not provide services to public 7 93 40

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 30
2022 Does not provide services to public 44 56 40
2020 Provides services to public 54 46 20
2020 Does not provide services to public 50 50 18
2019 Provides services to public 46 54 27
2019 Does not provide services to public 28 72 45
2018 Provides services to public 37 63 19
2018 Does not provide services to public 42 58 39

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 30
2022 Does not provide services to public 9 91 40
2019 Provides services to public 18 82 27
2019 Does not provide services to public 22 78 45

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 30
2022 Does not provide services to public 17 83 40

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 30
2022 Does not provide services to public 47 53 40
2020 Provides services to public 59 41 20
2020 Does not provide services to public 38 62 18
2019 Provides services to public 69 31 26
2019 Does not provide services to public 59 41 45
2018 Provides services to public 59 41 19
2018 Does not provide services to public 57 43 38

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 30
2022 Does not provide services to public 14 86 40
2020 Provides services to public 25 75 20
2020 Does not provide services to public 32 68 18

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 30
2022 Does not provide services to public 14 86 40

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 30
2022 Does not provide services to public 20 80 40

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 30
2022 Does not provide services to public 14 86 40

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 8 92 40

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 30
2022 Does not provide services to public 4 96 40

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 2 98 40

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 30
2022 Does not provide services to public 37 63 40
2018 Provides services to public 30 70 19
2018 Does not provide services to public 26 74 38

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 30
2022 Does not provide services to public 12 88 40
2018 Provides services to public 0 100 18
2018 Does not provide services to public 13 87 37

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 30
2022 Does not provide services to public 22 78 40
2018 Provides services to public 33 67 18
2018 Does not provide services to public 23 77 37

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 17 83 40

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 30
2022 Does not provide services to public 2 98 40

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 15 85 40

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 30
2022 Does not provide services to public 6 94 40

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 30
2022 Does not provide services to public 5 95 40

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 30
2022 Does not provide services to public 14 86 40

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 30
2022 Does not provide services to public 12 88 40

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 30
2022 Does not provide services to public 26 74 40
2018 Provides services to public 35 65 18
2018 Does not provide services to public 32 68 37

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 6 94 40

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 30
2022 Does not provide services to public 28 72 40
2018 Provides services to public 51 49 18
2018 Does not provide services to public 41 59 37

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 30
2022 Does not provide services to public 0 100 40

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 30
2022 Does not provide services to public 55 45 40
2018 Provides services to public 61 39 18
2018 Does not provide services to public 53 47 37

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 30
2022 Does not provide services to public 0 100 40

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 30
2022 Does not provide services to public 15 85 40

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 14 15 7 6 38 8 48 24 210
2022 Does not provide services to public 14 13 13 5 5 40 11 54 19 460
2020 Provides services to public 12 19 18 5 5 32 8 52 18 199
2020 Does not provide services to public 16 15 19 3 4 35 7 55 12 505
2019 Provides services to public 14 15 16 5 7 33 9 51 21 236
2019 Does not provide services to public 14 17 17 7 3 32 11 53 16 585
2018 Provides services to public 11 13 22 8 6 32 7 40 23 189
2018 Does not provide services to public 16 16 19 6 4 32 7 53 16 458

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 38 15 6 4 13 0 72 11 210
2022 Does not provide services to public 26 33 13 5 3 17 1 73 11 460
2020 Provides services to public 23 35 20 6 4 9 3 66 12 199
2020 Does not provide services to public 29 34 17 5 3 11 1 72 8 506
2019 Provides services to public 31 35 12 5 6 10 1 74 12 236
2019 Does not provide services to public 26 37 17 4 3 13 1 73 7 588
2018 Provides services to public 24 33 19 6 6 11 1 64 14 190
2018 Does not provide services to public 28 31 18 6 2 15 1 69 9 458

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 210
2022 Does not provide services to public 4 96 460
2020 Provides services to public 5 95 198
2020 Does not provide services to public 4 96 503
2019 Provides services to public 5 95 236
2019 Does not provide services to public 4 96 584
2018 Provides services to public 5 95 187
2018 Does not provide services to public 4 96 460

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 15
2022 Does not provide services to public 27 73 20
2019 Provides services to public 50 50 10
2019 Does not provide services to public 38 62 21

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 15
2022 Does not provide services to public 89 11 20

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 21

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 21

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 4 96 20

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 5 95 20

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 5 95 20

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 6 94 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 22 78 21

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 6 94 20

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 0 100 20

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 15
2022 Does not provide services to public 31 69 20

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 15
2022 Does not provide services to public 26 74 20

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 0 100 20

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 0 100 20

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 15
2022 Does not provide services to public 9 91 20

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 15
2022 Does not provide services to public 14 86 20

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 21

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 24 76 20

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 21

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 37 63 20

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 15
2022 Does not provide services to public 30 70 20

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 5 95 20

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 20

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 26 74 20

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 20
2019 Provides services to public 0 100 10
2019 Does not provide services to public 0 100 21

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 20

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 20

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 0 100 20

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 15
2022 Does not provide services to public 49 51 20

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 0 100 20

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 5 95 20

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 0 100 20

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 20

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 5 95 20

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 17 83 20

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 17 83 20

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 15
2022 Does not provide services to public 37 63 20

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 7 93 20

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 15
2022 Does not provide services to public 55 45 20

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 14 86 20

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 65 35 15
2022 Does not provide services to public 77 23 20

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 20

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 29 71 20

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 16 15 4 1 43 7 59 11 205
2022 Does not provide services to public 15 13 13 3 2 46 7 61 10 460
2020 Provides services to public 12 21 20 4 1 33 9 56 10 196
2020 Does not provide services to public 18 15 19 3 2 37 6 58 9 505
2019 Provides services to public 15 14 18 2 2 38 11 56 8 237
2019 Does not provide services to public 15 16 17 2 2 39 9 59 7 585
2018 Provides services to public 10 14 29 2 2 37 6 43 7 190
2018 Does not provide services to public 16 17 21 2 1 38 5 58 6 458

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 17 5 1 14 1 73 8 205
2022 Does not provide services to public 29 30 14 4 2 19 2 75 8 460
2020 Provides services to public 26 37 20 5 1 9 2 71 7 198
2020 Does not provide services to public 28 33 18 5 2 13 1 71 8 504
2019 Provides services to public 32 34 15 4 1 11 2 76 7 237
2019 Does not provide services to public 28 37 14 3 1 15 2 78 5 584
2018 Provides services to public 23 36 26 3 1 10 1 66 5 188
2018 Does not provide services to public 28 31 19 4 1 16 0 71 6 460

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 210
2022 Does not provide services to public 6 94 460
2020 Provides services to public 10 90 198
2020 Does not provide services to public 8 92 501
2019 Provides services to public 14 86 237
2019 Does not provide services to public 12 88 585

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 15
2022 Does not provide services to public 67 33 30
2020 Provides services to public 44 56 20
2020 Does not provide services to public 44 56 38

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 88 12 15
2022 Does not provide services to public 77 23 30
2020 Provides services to public 79 21 20
2020 Does not provide services to public 69 31 38
2019 Provides services to public 76 24 34
2019 Does not provide services to public 81 19 69

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 30 7 43 0 0 0 50 43 15
2022 Does not provide services to public 54 9 9 9 14 5 0 66 25 20
2020 Provides services to public 38 24 18 13 6 0 0 62 20 16
2020 Does not provide services to public 53 36 0 3 7 0 0 89 11 25
2019 Provides services to public 71 21 4 0 4 0 0 92 4 25
2019 Does not provide services to public 54 26 9 9 0 0 2 82 9 56

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 41 7 4 2 3 3 86 7 205
2022 Does not provide services to public 46 31 9 5 2 3 4 83 7 460
2020 Provides services to public 37 38 7 7 2 4 5 82 10 199
2020 Does not provide services to public 48 33 7 4 2 3 4 86 6 505

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 12 40 27 12 9 120
2022 Does not provide services to public 23 19 24 16 19 170

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 65 35 150
2022 Does not provide services to public 69 31 260

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 150
2022 Does not provide services to public 26 74 260

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 150
2022 Does not provide services to public 49 51 260

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 150
2022 Does not provide services to public 42 58 260

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 150
2022 Does not provide services to public 21 79 260

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 150
2022 Does not provide services to public 43 57 260

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 150
2022 Does not provide services to public 23 77 260

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 150
2022 Does not provide services to public 46 54 260

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 150
2022 Does not provide services to public 15 85 260

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 150
2022 Does not provide services to public 34 66 260

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 150
2022 Does not provide services to public 32 68 260

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 150
2022 Does not provide services to public 12 88 260

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 150
2022 Does not provide services to public 11 89 260

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 15 5 0 2 0 8 93 2 150
2022 Does not provide services to public 60 16 6 1 2 2 12 89 4 260

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 12 20 17 33 7 9 60 16 150
2022 Does not provide services to public 4 7 14 16 37 6 16 68 14 260

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 17 16 22 31 7 4 59 23 150
2022 Does not provide services to public 5 12 23 15 28 11 5 52 20 260
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 30 5 5 4 0 0 86 9 205
2022 Does not provide services to public 58 27 8 3 3 0 1 85 7 460
2020 Provides services to public 47 34 7 7 4 0 0 82 11 199
2020 Does not provide services to public 52 31 7 5 3 0 0 84 9 502

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 5 9 10 37 5 30 72 13 205
2022 Does not provide services to public 2 4 10 7 43 6 28 76 8 460

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 43 18 7 4 4 0 70 12 210
2022 Does not provide services to public 28 36 18 6 4 7 1 70 11 460
2020 Provides services to public 27 46 19 7 2 0 0 73 9 199
2020 Does not provide services to public 32 46 14 5 2 2 0 79 7 504
2019 Provides services to public 20 41 19 11 4 4 1 64 16 236
2019 Does not provide services to public 22 40 21 8 3 6 0 66 11 586
2018 Provides services to public 19 45 18 12 3 3 0 65 16 188
2018 Does not provide services to public 24 44 17 6 2 7 0 72 9 458

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 12 20 42 21 5 210
2022 Does not provide services to public 15 28 31 18 7 460

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 30 12 5 1 2 1 82 6 205
2022 Does not provide services to public 55 27 10 2 1 4 2 87 3 460
2020 Provides services to public 44 32 14 4 3 3 0 79 7 198
2020 Does not provide services to public 53 28 10 4 2 2 1 84 6 504

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 34 6 6 8 2 0 79 14 205
2022 Does not provide services to public 48 24 12 9 6 1 1 73 15 460
2020 Provides services to public 37 35 6 12 7 2 0 74 20 198
2020 Does not provide services to public 43 32 9 8 7 1 1 76 15 503

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 42 12 13 6 1 0 69 19 205
2022 Does not provide services to public 32 39 14 8 6 1 0 71 15 460
2020 Provides services to public 26 33 18 15 7 1 0 60 23 199
2020 Does not provide services to public 33 36 17 8 4 1 0 71 12 506
2019 Provides services to public 25 36 18 12 7 2 0 63 19 235
2019 Does not provide services to public 25 41 19 7 4 3 0 68 12 583
2018 Provides services to public 20 41 18 15 4 2 0 63 19 190
2018 Does not provide services to public 24 43 16 9 5 4 0 69 14 457

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 45 14 17 7 0 0 62 24 40
2022 Does not provide services to public 19 44 21 9 4 1 1 64 14 125
2020 Provides services to public 29 35 20 11 6 0 0 64 17 36
2020 Does not provide services to public 27 44 17 9 3 0 0 71 12 118
2019 Provides services to public 10 38 28 18 0 3 4 51 20 39
2019 Does not provide services to public 23 47 17 9 3 1 0 70 13 127

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 29 16 6 8 1 2 69 15 210
2022 Does not provide services to public 50 25 13 5 5 1 2 77 10 460
2020 Provides services to public 35 29 18 9 8 1 1 65 17 199
2020 Does not provide services to public 41 30 17 7 5 0 0 71 12 504
2019 Provides services to public 35 28 19 10 7 0 1 63 17 235
2019 Does not provide services to public 37 29 16 9 7 0 1 68 16 587
2018 Provides services to public 22 34 23 11 9 1 0 57 20 189
2018 Does not provide services to public 35 28 19 8 9 1 1 64 17 463

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 25 21 16 16 0 0 48 32 205
2022 Does not provide services to public 24 26 25 12 12 0 1 50 24 460
2020 Provides services to public 16 25 30 16 13 0 0 41 29 199
2020 Does not provide services to public 27 23 26 16 8 0 0 50 24 505
2019 Provides services to public 17 32 22 15 13 0 0 49 29 236
2019 Does not provide services to public 29 28 25 10 6 0 1 58 16 587
2018 Provides services to public 11 25 28 22 12 0 1 37 34 189
2018 Does not provide services to public 21 31 30 12 6 0 1 52 18 463

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 27 24 10 7 0 1 58 17 205
2022 Does not provide services to public 39 26 19 9 5 0 2 67 14 460
2020 Provides services to public 31 29 22 12 5 1 0 61 17 195
2020 Does not provide services to public 35 30 19 10 5 0 1 66 15 506
2019 Provides services to public 32 28 26 8 4 0 2 61 12 234
2019 Does not provide services to public 40 29 19 8 3 0 1 69 11 584
2018 Provides services to public 27 25 28 12 5 0 3 53 18 189
2018 Does not provide services to public 30 33 22 10 3 1 2 64 13 459

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 22 17 17 31 0 0 35 48 205
2022 Does not provide services to public 20 19 22 16 20 1 1 40 37 460
2020 Provides services to public 12 21 21 22 24 0 1 33 47 198
2020 Does not provide services to public 22 21 20 17 18 1 2 44 36 503
2019 Provides services to public 18 18 26 16 20 0 1 37 37 235
2019 Does not provide services to public 29 27 20 12 10 1 1 56 23 587
2018 Provides services to public 16 19 23 24 18 0 1 35 42 189
2018 Does not provide services to public 20 27 27 15 8 1 2 48 24 460

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 18 7 5 2 1 12 84 8 210
2022 Does not provide services to public 55 17 9 4 3 1 11 82 8 460
2020 Provides services to public 51 18 11 5 2 0 12 79 8 198
2020 Does not provide services to public 55 21 12 3 3 0 5 81 7 504
2019 Provides services to public 56 21 6 3 3 0 10 86 7 233
2019 Does not provide services to public 65 18 7 2 1 0 6 89 4 585
2018 Provides services to public 45 22 14 5 3 0 12 76 8 188
2018 Does not provide services to public 60 18 9 3 2 0 8 85 5 460

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 35 15 7 9 0 2 68 17 210
2022 Does not provide services to public 42 25 17 9 5 0 1 68 14 460
2020 Provides services to public 26 26 19 17 11 1 2 53 28 199
2020 Does not provide services to public 33 27 21 8 9 0 1 61 17 503
2019 Provides services to public 37 30 19 6 8 0 0 67 14 236
2019 Does not provide services to public 41 32 14 6 6 0 1 73 12 584
2018 Provides services to public 22 35 25 6 11 0 1 57 17 188
2018 Does not provide services to public 37 30 18 8 5 0 1 69 12 462

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 18 10 10 1 2 60 21 205
2022 Does not provide services to public 39 26 19 6 6 2 2 68 13 460
2020 Provides services to public 21 32 28 10 8 1 0 53 18 199
2020 Does not provide services to public 33 35 18 10 4 0 1 69 13 504
2019 Provides services to public 32 29 22 10 6 0 1 62 16 234
2019 Does not provide services to public 37 33 19 7 3 1 1 71 10 586
2018 Provides services to public 24 30 25 13 7 0 2 55 20 187
2018 Does not provide services to public 29 38 21 6 3 0 2 68 10 459

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 35 15 13 11 0 1 60 24 210
2022 Does not provide services to public 30 29 19 11 7 1 2 61 19 460
2020 Provides services to public 21 31 26 14 6 1 1 53 21 199
2020 Does not provide services to public 28 33 22 11 4 0 2 63 15 503
2019 Provides services to public 29 35 22 9 5 0 1 65 13 236
2019 Does not provide services to public 32 35 18 9 4 0 1 68 13 585
2018 Provides services to public 21 38 23 12 3 0 2 61 16 187
2018 Does not provide services to public 27 37 21 11 3 1 1 64 14 459

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 29 19 8 7 0 1 66 15 205
2022 Does not provide services to public 38 27 18 7 7 1 2 67 15 460
2020 Provides services to public 32 28 25 10 4 1 1 61 14 197
2020 Does not provide services to public 36 31 18 9 3 1 1 69 12 505
2019 Provides services to public 40 27 19 7 5 1 2 69 12 236
2019 Does not provide services to public 38 34 14 9 4 0 1 73 13 585
2018 Provides services to public 31 32 21 12 3 0 1 64 15 187
2018 Does not provide services to public 33 32 20 9 4 1 1 67 13 459

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 22 16 8 9 0 1 67 17 205
2022 Does not provide services to public 51 24 11 7 6 1 1 77 13 460
2020 Provides services to public 40 25 17 9 8 0 1 65 17 198
2020 Does not provide services to public 47 26 13 6 5 0 2 75 11 503
2019 Provides services to public 48 26 10 9 5 0 2 75 14 236
2019 Does not provide services to public 52 27 9 6 5 1 1 80 11 584

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 26 17 6 7 0 1 70 13 210
2022 Does not provide services to public 49 24 14 6 6 0 1 74 12 455
2020 Provides services to public 26 27 23 17 6 0 0 53 23 199
2020 Does not provide services to public 29 27 23 12 9 0 1 57 21 505

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 35 17 7 5 0 1 71 12 205
2022 Does not provide services to public 41 31 17 6 3 1 2 73 9 455
2020 Provides services to public 24 32 29 10 4 0 1 57 14 196
2020 Does not provide services to public 34 33 19 9 4 0 1 67 13 503
2019 Provides services to public 32 33 21 8 4 0 1 66 13 234
2019 Does not provide services to public 41 33 16 7 2 0 1 75 9 581
2018 Provides services to public 28 31 25 11 4 0 2 60 14 185
2018 Does not provide services to public 36 35 18 7 3 1 0 71 10 456

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 24 12 7 5 0 1 75 12 210
2022 Does not provide services to public 64 16 8 4 4 1 3 84 8 460
2020 Provides services to public 40 26 18 12 3 0 1 67 15 198
2020 Does not provide services to public 47 27 15 7 3 0 1 75 10 500
2019 Provides services to public 55 27 12 1 3 0 2 84 4 236
2019 Does not provide services to public 61 25 8 4 2 0 1 86 6 583
2018 Provides services to public 49 30 12 5 2 1 1 80 7 187
2018 Does not provide services to public 61 23 9 4 2 0 2 86 6 459

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 39 15 4 4 0 0 77 8 210
2022 Does not provide services to public 51 30 11 3 3 0 1 82 7 455
2020 Provides services to public 19 42 21 13 5 0 1 61 18 199
2020 Does not provide services to public 34 34 20 8 4 0 1 69 11 501

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 10 4 4 1 1 6 90 5 210
2022 Does not provide services to public 77 8 4 0 1 1 9 94 2 455
2020 Provides services to public 62 19 8 2 0 1 7 89 3 198
2020 Does not provide services to public 70 16 6 1 1 0 6 91 3 504
2019 Provides services to public 75 13 2 0 2 1 7 95 2 235
2019 Does not provide services to public 82 8 3 2 1 1 5 95 2 583
2018 Provides services to public 73 12 3 2 2 2 5 92 5 186
2018 Does not provide services to public 79 11 3 1 1 0 5 95 2 459

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 12 5 2 3 1 4 89 5 205
2022 Does not provide services to public 78 7 4 2 2 2 5 92 4 460
2020 Provides services to public 73 11 4 3 3 0 5 89 6 198
2020 Does not provide services to public 83 8 3 1 2 0 4 94 3 501
2019 Provides services to public 75 9 5 3 5 0 2 87 8 234
2019 Does not provide services to public 80 9 4 2 2 1 2 92 4 585
2018 Provides services to public 68 13 5 4 4 1 5 86 8 186
2018 Does not provide services to public 77 10 5 2 1 0 4 91 4 457

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 19 8 4 3 1 1 85 7 205
2022 Does not provide services to public 68 17 7 1 3 0 4 89 4 460
2020 Provides services to public 56 28 7 3 4 0 3 86 7 199
2020 Does not provide services to public 68 20 5 3 1 1 3 91 4 500
2019 Provides services to public 50 25 14 5 4 0 2 76 9 234
2019 Does not provide services to public 56 29 10 3 2 0 1 85 5 582
2018 Provides services to public 42 33 13 7 4 0 1 76 11 188
2018 Does not provide services to public 53 28 12 3 2 0 1 83 6 461

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 17 10 4 3 1 1 83 7 205
2022 Does not provide services to public 68 14 6 3 4 1 3 86 7 460
2020 Provides services to public 64 16 10 5 4 0 2 82 8 197
2020 Does not provide services to public 71 15 5 3 2 0 3 89 6 504
2019 Provides services to public 62 19 8 4 6 0 1 82 9 232
2019 Does not provide services to public 69 16 7 4 2 0 1 86 7 584
2018 Provides services to public 53 21 11 8 6 0 2 75 15 187
2018 Does not provide services to public 63 21 8 3 3 0 1 85 7 459

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 9 3 1 1 0 25 94 2 205
2022 Does not provide services to public 62 9 3 1 2 0 23 93 3 460
2020 Provides services to public 55 10 5 3 1 1 27 90 4 197
2020 Does not provide services to public 64 10 2 2 1 0 21 94 3 503
2019 Provides services to public 56 10 3 1 1 0 29 93 2 234
2019 Does not provide services to public 61 10 3 2 1 0 23 92 4 580
2018 Provides services to public 50 13 5 1 1 0 30 91 3 188
2018 Does not provide services to public 56 11 5 2 2 0 23 87 6 458

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 23 9 4 2 1 3 85 6 205
2022 Does not provide services to public 76 10 5 0 1 1 8 94 1 460
2020 Provides services to public 47 28 15 3 4 0 2 77 8 199
2020 Does not provide services to public 75 14 4 1 0 0 5 95 1 506
2019 Provides services to public 53 23 15 4 2 0 3 78 6 235
2019 Does not provide services to public 73 15 4 0 1 0 6 95 1 585
2018 Provides services to public 51 25 13 5 2 0 4 79 7 188
2018 Does not provide services to public 72 14 6 1 1 0 6 92 2 460

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 14 13 4 4 0 3 79 8 210
2022 Does not provide services to public 65 14 6 3 4 1 7 86 8 460
2020 Provides services to public 42 23 15 7 11 0 3 66 18 199
2020 Does not provide services to public 54 21 10 6 7 0 2 77 13 503
2019 Provides services to public 67 16 7 2 4 1 4 86 6 235
2019 Does not provide services to public 71 13 6 3 4 0 2 86 8 585
2018 Provides services to public 64 15 8 4 4 0 5 84 8 187
2018 Does not provide services to public 67 14 6 4 5 1 3 85 10 459

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 25 12 6 3 0 1 78 9 210
2022 Does not provide services to public 48 28 14 3 3 1 3 80 6 460
2020 Provides services to public 37 32 17 5 5 1 2 72 11 198
2020 Does not provide services to public 41 29 19 6 3 1 1 71 9 504
2019 Provides services to public 53 28 11 3 2 0 2 83 6 234
2019 Does not provide services to public 51 28 11 4 3 1 2 81 7 584
2018 Provides services to public 43 35 11 5 3 0 3 80 9 188
2018 Does not provide services to public 49 29 13 4 2 0 2 80 7 459

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 30 39 14 6 0 0 41 20 205
2022 Does not provide services to public 16 29 36 13 6 0 1 46 19 460
2020 Provides services to public 7 35 35 17 6 1 0 42 23 197
2020 Does not provide services to public 15 32 36 12 4 0 0 47 17 505
2019 Provides services to public 15 34 35 12 4 0 0 49 16 236
2019 Does not provide services to public 21 38 30 9 1 0 0 59 11 587
2018 Provides services to public 13 28 43 12 5 0 0 41 16 188
2018 Does not provide services to public 15 40 35 7 3 0 0 55 11 461

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 20 37 22 14 0 0 36 27 210
2022 Does not provide services to public 9 15 39 19 17 1 1 37 24 460
2020 Provides services to public 10 18 42 23 7 0 0 30 28 199
2020 Does not provide services to public 9 21 35 23 11 0 0 35 30 506
2019 Provides services to public 7 19 36 27 11 0 0 38 25 235
2019 Does not provide services to public 6 15 33 28 17 0 0 45 22 583
2018 Provides services to public 6 22 38 26 8 0 0 35 28 189
2018 Does not provide services to public 6 11 40 27 15 0 0 43 17 456
Top of page

Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 15 69 15 1 210
2022 Does not provide services to public 10 76 12 2 460
2020 Provides services to public 17 61 22 1 199
2020 Does not provide services to public 17 65 18 1 506

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 30
2022 Does not provide services to public 44 56 45
2020 Provides services to public 82 18 34
2020 Does not provide services to public 64 36 84

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 16 10 6 2 3 18 77 10 210
2022 Does not provide services to public 46 12 9 4 3 2 23 78 10 460
2020 Provides services to public 43 18 15 6 3 2 14 72 11 199
2020 Does not provide services to public 47 22 9 7 5 2 10 77 13 504
2019 Provides services to public 44 17 16 7 5 1 11 69 13 234
2019 Does not provide services to public 45 18 12 7 8 1 9 70 16 578
2018 Provides services to public 45 17 16 5 7 1 10 69 13 189
2018 Does not provide services to public 46 16 12 8 8 1 8 69 19 456

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 35 16 6 20 0 12 51 30 30
2022 Does not provide services to public 24 23 12 14 14 5 7 54 32 45
2020 Provides services to public 9 22 8 42 13 0 6 34 58 34
2020 Does not provide services to public 30 24 15 15 12 1 3 56 28 84

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 11 20 11 31 3 14 25 51 30
2022 Does not provide services to public 8 24 7 13 23 6 18 43 48 45
2020 Provides services to public 3 14 3 28 21 0 30 25 71 34
2020 Does not provide services to public 14 15 14 13 23 0 22 36 46 84
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